Used Cars for Sale at Nissan Kia of Middletown in New Hampton, NY

Lori

May 4, 2016

Had a great experience. Always owned a Ford, so this was a big change for us. Scott made the process so easy and we are very happy

Tmredner

Apr 25, 2016

Scott Humbert was awesome helping me find and purchase my 2013 Nissan Rogue He helped me get the best deal he could find. I would recommend this dealership.

Arlene S.

Mar 12, 2016

Walked into Nissan Kia half knowing and half not knowing what I wanted. Took poor Ray on a roller coaster ride of ideas and thoughts going on in my head. Want the safety of a subaru as my 11 yo daughter drives everywhere with me, but wanted the bigger space of the Kia Sorrento to be able to move things if needed. I was so confused about exactly what I wanted plus being a single mom had a limit on funds to spend. I thought for sure Ray was going to think I was nuts. He sat there quietly for awhile and did some research on his own. Within 10 minutes, he walked me to the car of my dreams and affordable at that! Walked into the dealership with my head spinning and walked out with my head on cloud nine driving away in a car just right for me and my Abby Girl! Thank you Ray! You rocked our world!!!!!!! LOL!

First time buyer

Mar 7, 2016

First time buyer....Ray made the entire process easy from the start. Definitely would recommend to friends and family !

newtokia

Mar 5, 2016

I am very pleased with the way I was treated. I had been looking for an SUV for weeks. GREAT SERVICEEVERY ONE WAS GREAT TO DEAL WITH

Trevor Chapman

Feb 27, 2016

Ray Purvis is the man to see. Hands down. I mean I feel like family walking into that place. Thanks for the car ray

kenan

Feb 24, 2016

I've been driving for 30 years, and I had many car purchasing experiences in the past.First of all, the online deal they offered made me drive 70 miles from North Jersey to their store, and got lost in their huge yard thanks to Eugene (best sales rep. I've ever met) found my way to the car I was looking for. He was very friendly and knowledgeable as he answered all of my questions and made sure the vehicle met all my needs. His professionalism and attention to detail was very much appreciated. Overall a very good experience with everything, Therefore, I would absolutely recommend anyone looking for a car to buy from them. Just call Eugene for help then you'll be all set!Thanks again.Kenan M. - N. Bergen, New Jersey

diosik

Feb 23, 2016

I just came in and Eugene came up to me and offered help. He was polite, helpful and knowledgeable. I found my shopping experience very easy going and pleasurable.

jim&joycelemmerman

Feb 23, 2016

This dealership is impressive with the quantity and choice of vehicles; the service staff are very respectful, the quality of work is on target with vehicles and the handling of old and new customers. Time is given the customer to both choose and or re choose the best vehicle for that family or individual.

Kenan

Feb 23, 2016

If you're looking for fast, reliable and professional customer service about buying a new car your search will end there. Just find Eugene Y., sales rep, then you're all set.

Kathy444

Feb 22, 2016

John Rich worked with me to get my Altima at a price I could afford. Its great on gas and rides great. Im sending my sister to them because she need a car also.

Jose123

Feb 21, 2016

I brought a used Nissan Altima couple years ago, and This year I went back to buy the new Nissan Rouge. I definetely Recommend this dealer and if you have the opportunity ask for the sales person Yahveh Berrios. Yahveh is a very friendly, pacient, and knowledgeable salesman. He is also BILINGUAL.Recomiendo este dealer y al vendedor Yahveh Berrios. Un vendedor muy paciente, amigable, y conocedor de los carros. Tambien es BILINGUEE.

kathy444

Feb 21, 2016

John Rich worked with me to get my Altima at a price I could afford. Its great on gas and rides great. Im sending my sister to them because she need a car also.

Vzabludo

Feb 20, 2016

02/20/16. My 3d car. And recommended to 11 friends of mine. All got cars with Eugene Yevdokimov help. Great experience. Thank You, Eugene!!!

VladZ

Feb 20, 2016

3 cars for my family. 11 recommendations. All got cars fr Eugene Yevdokimov. Thank You!!!

Cars13

Feb 18, 2016

Yahveh was great. Having him as a sales rep really help me make my decision in buying a used car. Couldn't have asked for a better person.

4Molly&Max

Feb 18, 2016

I went to Nissan Kia of Middletown the other week looking for a particular part for my current Nissan. As I walked into the Parts and Service area I went to the parts desk and waited for a parts adviser. Nobody was at the parts counter which is understandable due to they could've been in the back busy, but as i looked around I saw the service advisers chatting among-st themselves, look at me, and then go back to their conversation. Also, an employee even walked into the parts area, saw that I was not being helped, and continued to walk into the showroom pretending I wasn't there. After about 5 minutes parts specialist Adam Wright arrived at the desk to help me. He was extremely knowledgeable on what he was talking about, but unfortunately I was so surprised by the poor service I left and took my business elsewhere.

javipr27

Feb 16, 2016

I would defenitly recommend there service in that dealership.. I just moved with my wife yamile from florida and were looking into buying a car. One of my buddies from NY recommended this dealership and next thing i know i met with this hispanic genttlemen who i believe his name is yaveh berrios and let me tell you something this guy was awesome. He surely took the time to explain all the process into buying a new car he was very comprehensive and didnt hesitate in showing us other options. Me and my wife are very please with his service and are willing to recommend him and the dealership for their service.. Great job guys keep it up and thank you for your patience.

Dna

Feb 16, 2016

Very respectful and helpfu,my wife and I purchased new cars,and had a stress FREE experience. I would go there again, because I did ,that's the fourth car we got from them.

Nissan123

Feb 13, 2016

Great service and friendly salesman. Tony b delivered me my car when he told me he would and went through the car and showed me everything I wanted to know about it. I would definetly go back and buy another car from them.

JohnC

Feb 10, 2016

Two phone calls and two hours at the showroom and I have a new car and a great deal. Richard Walsh connected me with exactly what I wanted and had everything ready to go when I arrived. The car was perfectly prepared and the financing was quickly and painlessly dealt with. No hassle trade in. This was my third car from this dealer and I recommend them to everyone.

Elliot

Feb 10, 2016

I got a mailer from this dealership and it listed a page full of inexpensive used vehicles. I came in and saw Glen about them. He showed me a couple and one that caught my eye ended up working out perfectly for us. He sold it to me for the price on the ad, no gimmicks or hidden charges and it only took an hour for me to leave with the vehicle on a busy day.

razor7117

Feb 9, 2016

Great experience. The crew at Middletown Nissan were great. Especially Richard Walsh. Seek him out as a salesperson. His knowledge and experience made the process very easy. He got me out of a bad lease and rolled me into a sweet new Nissan. Visits with other dealers prior were not even close to the overall great experience I had at Middletown. Stop reading a go get your car from Middletown Nissan!

qzlee

Feb 6, 2016

I am absolutely amazed at the knowledge and help that I received. Dexter helped me to find a car that was practical for my everyday drive and my budget, even though I have less than perfect credit. I love my Nissan Sentra and I'm so happy to have been able to get everything I wanted!

Piss. Off

Feb 6, 2016

update 2/6/2016 STILL NOTING UPDATE 2/5/2016 NOW IT THE BLAME GAME BUT STILL I HAVE NOT GOT MY VAN FIX NOW THE PART FOR THE VAN IS BACK ORDER IT WAS SNOWING AND RAINING TODAY AT 6AM AND HAD TO ASK MY FRIEND TO DRIVER MY KIDS TO SCHOOL BECAUSE OF MY TIRES THANK YOU NISSAN KIA OF MIDDLETOWN NY FOR SELLING ME A LEMON I THINK IT TIME TO CALL A LAWYER IN FOR THIS MATTER UPDATE 2/3/2016 SHAME ON ME FOR GOING TO NISSAN KIA OF MIDDLETOWN NY THINKING THAT I WAS GETING A NEW 2015 NISSAN QUEST VAN FOR MY WIFE AND KIDS TO BE SAFE BUT NO I GOT A LEMON AND YOU THINK A BIG NAME LIKE NISSAN WOULD BACK THEY NAME UP NOPE BUT SHAME ON ME .SHAME SHAME ON YOU NISSAN KIA OF MIDDLETOWN NY UPDATE 2/1/2016 SHAME O YOU MR GOLDSTIEN I WENT TO YOUR SERVICE DEPT AND NOW YOUR TELLING ME THAT INVOICE 296246 THAT I NEED A LEFT FRONT STRUT AND AT THAT I NEED TO NEW TIRES AND A ALIGNMENT OOOO WAIT YOU WILL SELL ME TRIES AT YOUR COST AND GIVE ME A ALIGNMENT AT NO COST WHAT A JOKE MR GOLDSTEIN I GOT THIS VAN TO BE SAFE BUT NO BUT THANK YOU FOR YOUR NICE WORDS BY THE WAY THE NEW THING IS MY RIGHT SIDE BOTTOMED OUT BUT INVOICE 295307 NEVER show ANY MENTION DAMAGE TO MY VAN NOW YOUR BLAMEING ME BUT YOUR NEVER LOOK AT YOUR WORKER IF THEY DAMAGE IT ON A TEST RIDE WHAT NEXT MR J GOLDSTEIN MOTOR FALL OUT SHAME ON NISSAN KIA OF MIDDLETOWN NY

Ellen.R

Jan 27, 2016

I have nothing but nice things to say about this dealer. I'll buy another car there when I'm ready to do so. I dealt with John R. in sales and Frank C. in finance.Thanks guys.

Ellen R.

Jan 27, 2016

I have nothing but nice things to say about this dealer. I'll buy another car there when I'm ready to do so. I dealt with John R. in sales and Frank C. in finance. Thanks guys.

Jen

Jan 20, 2016

I totaled my car and I went to see ray at Nissan , I left only 1 hour later in my brand new car, had a great experience!!

Rossetti

Jan 20, 2016

I came in to Nissan I owed a 06 ram at the time and was looking for a new vehicle so I met Ray Purvis and he showed me a 2015 Frontier and was able to get in that vehicle no $$ down key for key approved in 20min.. I was and still am very happy with my new vehicle Thankyou Ray

John D

Jan 19, 2016

Great dealership made the process so easy. Was shown the various styles and colors and was not pressured into anything. Financing was smooth and delivery could not have been better. My salesperson Armando Castaneda was a true professional. The experience was so great that my oldest son went 3 days later and picked out a 2011 Rogue SL AWD and his experience was equal to our.

John D

Jan 19, 2016

Great dealership,made the process so easy. Was shown the various styles and colors and was not pressured into anything. Financing was smooth and delivery could not have been better. My salesperson Armando Castaneda was a true professional. The experience was so great that my oldest son went 3 days later and picked out a 2011 Rogue SL AWD and his experience was equal to our.

Laurie073169

Jan 15, 2016

This is such an Amazing dealership They are honest Never pressure you and Scott Humbert is a great and attentive salesman and always there when you need home even after he makes a sale it's also nice too know the owner Jerry is always around I don't know many owners of a dealership that are around and always there if you need them..... What a Great dealership and GREAT sales team

rfc2005

Jan 12, 2016

Read articles from just about any car expert and they will tell you never take delivery of the car you like on the same day you visit a dealership.Well that expert has never dealt with Rich Walsh at Middletown Nissan Kia in N Y. He made the transaction a simple 1-2-3 process.1) I picked my Nissan Rogue from the internet inventory on a Monday morning. 2) I called Rich after receiving an immediate email, 3) Rich crunched some numbers on the phone that I happily agreed to. With a price which I found no other dealer in the Tri State could beat. I made a 2PM appointment and was out the door before 4PM as one happy customer in my new Rogue.The deal could not have gone any smoother. So you dread the trip into the Finance Office? Not here, Charles Cozzupoci had me in and out of his office in less than 10 minutes with no attempt of any type of up-sell.If you are looking for a new Nissan, trust me, look no farther. At no point was there any pressure or even a mention to change any part of the deal we agreed to on the phone.

Camojohn7

Jan 12, 2016

This was my second car from this dealership and first from yahveh berrios. The dealership has changed since my first vehicle purchase but the no pressure salesman was great. The dealership is even better than it was. Yahveh was extremely helpful and took the time to help me find a car and there was no pressure whatsoever. He was very knowledgeable and courteous throughout the entire process. He even followed up with me over the next couple days to see how everything was. I would highly recommend this dealer and yahveh berrios as your salesman!

JCG

Jan 12, 2016

Very easy, smooth, and quick. I knew what I wanted and Yahveh found just that. Transaction was quick and the price met my budget. Great customer service.

shoes1234

Jan 12, 2016

after long investigations and many hours of visiting many dealerships I finally found one that showed professionalism, concern for my time and appreciating me being a woman. I met a salesman named Howard Rosenfeld a true professional that showed concern for my needs in both the type of car I needed and also one that would fit my budget. I am sold on Nissan Kia Of Middletown and so should you be. I was in and out of there in less than two hours driving my new vehicle home.

amanda

Jan 12, 2016

I am very pleased with the way I was treated. I had been looking for an SUV for weeks. John Rich called me back about a car that had recently arrived. It wound up being the one I purchased. I love my 2013 Rogue. Everyone there was great!

NissanMan

Jan 12, 2016

Nissan of Middletown is a really good dealership,pleasant to deal with,great service and respectful salesmen.Would like to recommend Eugene Yevdokimov to everyone,who wants a very good deal and professionalism.

RFC2005

Jan 12, 2016

Read articles from just about any car expert and they will tell you never take delivery of the car you like on the same day you visit a dealership. Well that expert has never dealt with Rich Walsh at Middletown Nissan Kia in N Y. He made the transaction a simple 1-2-3 process. 1) I picked my Nissan Rogue from the internet inventory on a Monday morning. 2) I called Rich after receiving an immediate email, 3) Rich crunched some numbers on the phone that I happily agreed to. With a price which I found no other dealer in the Tri State could beat. I made a 2PM appointment and was out the door before 4PM as one happy customer in my new Rogue. The deal could not have gone any smoother. So you dread the trip into the Finance Office? Not here, Charles Cozzupoci had me in and out of his office in less than 10 minutes with no attempt of any type of up-sell. If you are looking for a new Nissan, trust me, look no farther. At no point was there any pressure or even a mention to change any part of the deal we agreed to on the phone.

happy Buyer

Jan 12, 2016

I just bought my new car, is an used car but for me is new! I am so happy, I was looking in others dealer and they do not give me a good price or they do not have the car that I want it. But thanks to my friend that referred me to Nissan of Middletown with Yahveh Berrios, who is a great sales man and specially because he speak Spanish which made me feel comfortable, due to Spanish is my first language. He was so nice and understand what I want and how much I want to pay. Thank you Yahveh and Nissan of middletown, I have my new car!!!

Jill

Jan 12, 2016

Was in need of a AWD SUV, I went back to see Ray after he should my daughter a car. It was so easy and a very nice buying process. All I can say is if you need a car this is the dealership to go to and Ray is the one to speak with

kruss39

Jan 11, 2016

Purchased my Kia Rio5 from Nissan Kia of Middletown. Would definitely purchase my next vehicle there and recommend this dealership. It was a hassle free buy experience in all phases of he purchase from picking up the vehicle to the financing options. An all around great experience.

NissanFan

Jan 11, 2016

Nissan of Middletown is a really good dealership,pleasant to deal with,great service and respectful salesmen.Would like to recommend Eugene Yevdokimov to everyone,who wants a very good deal and professionalism.

Amanda

Jan 11, 2016

I am very pleased with the way I was treated. I had been looking for an SUV for weeks. John Rich called me back about a car that had recently arrived. It wound up being the one I purchased. I love my 2013 Rogue. Everyone there was great!

Hard hat 61

Jan 9, 2016

Just recently my wife's car was totaled when she hit a deer. Once every thing was settled with geico we decided to grab our pad and pencil, make a trip to every dealership on the list that she compiled, and then double check everything online so that we did not get taken advantage of, this was where everything started to go south. After visiting three different brand name dealers,and double checking what we were priced and then trying to add up all the mumbo-jumbo numbers our heads began to spin and we got nowhere. That all changed when against my will we went out again this week to look at a pre owned 2014 Nissan Altima at Nissan Kia of Middletown. The place was super busy for a week night. We finally met a professional who honored their online price, answered every question,knew everything about the product,valued our time and asked what we needed, what we wanted to accomplish. After a test drive and review of the car fax /offered to us for the first time/ Richard Walsh our salesman got the car ready. We sat with a friendly finance person who made everything easy to understand and clear. We drove our new car home the same night because of the best buying expierence ever. Thank you Rich !

jtd227

Jan 9, 2016

My son Ryan was in the market for his first car this past October. I wanted to make sure he worked with someone he could trust. Scott Humbert was not only knowledgeable about every car on the lot and the purchasing process, but also very cordial and most professional. He walked us through each step, and made it an extremely enjoyable experience. He made us feel very comfortable and gave his full attention to my son's budget and what would work best for him. My son drove away in a beautiful new car in a matter of a couple of hours! I would recommend Nissan Kia of Middletown and Scott Humbert for anyone's transportation needs. Great experience!

Stacysmaxima

Jan 9, 2016

This is my 3rd car purchase here, and my husband purchased a car also. Scott Humbert has always made it more than easy to find/purchase our cars. Friendly, knowledgeable and always willing to go the extra mile. Financing always a breeze thanks to Lynda too!

Rouge

Jan 6, 2016

I have been to several dealerships to lease a new vehicle but was turned off by the sales people. As reluctant as I was I went to Nissan Kia in New Hampton and found my vehicle at a very reasonable price and a knowledgeable salesman Armando Castaneda. He truly made this deal flawless and was true to his word. I finally found a place to shop for cars.

raypanama

Jan 5, 2016

This is my third vehicle bought in this dealer with the same sale person Rich Walsh Excellent guy Excellent service Excellent customer service and very friendly

Michael S

Jan 3, 2016

Great buying experience. Quick and easy. Was in and out in 3 hours. Eugene Yevdokimov was excellent to work with. Very knowledgeable and friendly. I would definitely recommend dealership to friends and family.

Mari1234

Jan 2, 2016

Yahveh E Berrios was helpful. He found me the perfect car for my needs and gave me the best deal. If you want a good experience go to Nissan of Middletown and ask for Yahveh..

michael

Jan 2, 2016

Great service and very Knowledgeable. We drove the car, did all the paperwork and were in and out within 3 hours. Eugene Yevdokimov did an excellent job and we would most definitely purchase our next car there.

MichaelSomarelli

Jan 2, 2016

Great service and very Knowledgeable. We drove the car, did all the paperwork and were in and out within 3 hours. Eugene Yevdokimov did an excellent job and we would most definitely purchase our next car there.

ddurand1249

Jan 1, 2016

I hate looking for cars, especially a used car, you can never tell if your getting a good deal or not. Then I stopped at Kia of Middletown. I only went to look, expecting a long month of looking for just the right car. Then I meet Armando. He was a pleasure to deal with. He showed me the car I had seen on line and instantly showed me the car fax for it. Seeing that 5 page sheet took alot of the fear out of buying this car. I could actually see how well it had been taken care of. I test drove and loved it. Never did I feel pressured or rushed to make a decision. He gave me space and time to make my decision. In the end I bought the car because it was a good deal and a good car. Thanks for a great experience. Would gladly send friends and family to this dealer especially to Armando.

SM

Dec 30, 2015

I Purchased the Sorento after comparing their internet price with other dealers. The salesman Dexter was very helpful in confirming that the LX model was the one that best met my immediate needs. Took delivery the same day, I'm very happy with the overall experience

Ken,NY

Dec 28, 2015

Picked up a 2016 Nissan Rogue from Nissan of middletown at a great price. The salesman Dexter Sanders made it a very comfortable and enjoyable experience.

Saint123

Dec 27, 2015

I went to middletown nissan after getting a price from Newburgh. The salesman Dexter Sanders was very helpful and gave me a price on the same 2015 Rogue Sv that I had priced in Newburgh at a much lower price. I drove it home that same day, Great experience

amanda

Dec 26, 2015

I am very pleased with the way I was treated. I had been looking for an SUV for weeks. John Rich called me back about a car that had recently arrived. It wound up being the one I purchased. I love my 2013 Rogue. Everyone there was great!

doggydaddy

Dec 26, 2015

My preference was to do all the ground work by phone and internet. Salesman Scott Humbert responded to my inquiry almost immediately. I was given options as to equiptment I might prefer, was quoted rebates and finance options available, and was actually quoted a selling price that other dealers refused to give by phone. On arrival to the dealer I was greeted with a smile and friendly handshake and offered a beverage before being seated. To my surprise the price quote I was offered did not change, I wasnt hit with hidden costs or fees and they had the color I wanted. In less than 2 hours I was on my way with my new Altima. Bravo to Mr. Humbert and Nissan Kia of Middletown and yessssss you will get my referrals.

Treerev

Dec 23, 2015

I contacted Kia of Middletown via email, John helped me start to finish to buy a new Soul, gave me a great no-haggle deal, and i would not hesitate to buy another vehicle from John.

RFrench

Dec 19, 2015

I just recently picked up a used Honda civic from Glen at Nissan Kia of Middletown and I am very happy with the car and the service he gave me.

cmm1234567

Dec 3, 2015

This is the second Nissan I have leased from this dealer. Armando helped me with both cars that I have leased. Armando is a great salesman and I would highly recommend him to anybody looking to buy or lease from this dealer. He is knowledgeable, very friendly, easy-going, and he really helps you find the right car for you, for the right price. I have zero complaints about this dealer, and overall it was a great experience.

Steve C.

Nov 29, 2015

I've been buying/leasing vehicles from this dealership since 2005. The process has always been a pleasant one. They were the only dealership that worked with me and a "situation" I had that first time in 2005 (and I tried many dealerships that I've dealt with prior). So when I was back in the game for another vehicle I again tried other places and ended up here AGAIN, and sure enough, ended up buying another one from them. Rest assured, with reading some of these negative reviews, which I'm sure are valid in their respect, people that have negative experiences are compelled to share those experiences, in contrast to the many positive ones people haven't reviewed about. My salesmen were Joe and Eugene this time, and with the exception of a few minor speedbumps, everything worked out. If you're having a hard time finding a vehicle ya can afford, or cut your teeth on, give this dealership a try. You more than likely will enjoy the process.

CWEIS

Nov 17, 2015

I was swindled into buying a used car that I really didn't want. The salesman said my used car would be in the 12,000 range. I agreed, and brought my car to trade in. I landed up getting sooo screwed. They lied about how much the car was..landed up as 15,000. Then they lied about my trade in price. I walked out of there the STUPIDEST person on the planet who was lulled into getting screwed. I thought they were helping me. What started out as 12,000 landed up being 20,000. NO JOKE... They even double teamed me with this finance guy, making up all these lies. They had this whole routine going. I hated my new car when I left there because I really didn't want to spend the money, but I needed the car and gave up arguing with them. IT WAS one of the worst experiences of my life and now I will be paying for it for the next 6 years. don't go here. They are crooks. They lie... They pretend to not know anything and like an idiot you believe them. Do yourself a favor go to a real dealership. My bad for being so stupid and falling for their pressure, but in the back of my mind I thought a dealership would never treat their customers like this. Well Shame on Me... I can't believe people, human people, would treat other people so terribly just to make a buck...

phoenix61666

Nov 12, 2015

Armando was a great seller. Knowledgeable caring and patient. My Nissan runs like a dream and is the envy of the family. Will definitely be back for a second car

MEP56

Sep 30, 2015

I went to Kia Middletown ready to purchase a car with an adult child. We were given very little real information about the cars we were interested in and the salesperson spoke to us in an arrogant and condescending manner. The prices, deals and cars offered changed from minute to minute and not for the better. There seemed to be a great deal of confusion or subterfuge on the part of the salesperson and the unseen manager. We bought the next day from Healey Kia in Vails Gate. The entire atmosphere was completely different. Every salesperson greeted us warmly even though we were already with our salesperson, we met the manager even before we test drove any cars, we had a full introduction to the inside and outside of the car before we tried it out, prices and options were clearly printed out for us.

Beth Maree

Sep 30, 2015

I went to Kia Middletown ready to purchase a car. The salesman had to read through the sticker to figure out what was included on the car and gave little real information about the cars we were interested in purchasing. He was quite rude, arrogant and condescending whenever we asked a question. Prices, deals and cars offered changed from minute to minute and not for the better. There seemed to be a great deal of confusion or subterfuge on the part of the salesperson and the unseen manager and we never got straight answers to our questions. We actually liked the car very much but were so turned off by the behavior of the employees that we bought elsewhere the following day.

Piss. Off

Sep 15, 2015

AWFUL! That's how I would describe the service and professionalism of this particular dealership ( Nissan of Middletown on Route 17) and Corporate. The only time we were treated with respect was when we bought our brand spanking new 2015 Nissan Quest with 11 miles on the odometer. We bought it because we knew it would fit our needs , both my wife and myself are disabled and we still have 4 children who are still in school (elementary through college) so we use this vehicle everyday several times a day. Soon after we bought it we noticed it would shimmy when going up a small hill. We live upstate so very small hills are everywhere. We took it back after having it a week and at first they said it was because it was new, all the screws and joints had to lubricate themselves as we drove the car and the issue would resolve itself, to give it another weeks time. We took it back 3 weeks later and they told us to leave it so a technician could take it home and drive it overnight to test drive it. I got a call the same day and he asked me if I had ever noticed when I hit my brakes it also shaked . Because of this assessment they kept my car for 7 days and put in the front passenger axle. Now my car not only shimmys while going up a hill but also shakes and rattles when i make left turns . I have gone back only to receive unprofessional rolling of the eyes and be treated as a nuisance. I would like this to be resolved but it seems they believe it has been since they removed a new axle and replaced it with a new one and gave me another problem. That my friends is 1 problem + 2 problems Nissan gave me = 3 problems I now have!

A Very Happy Mom

Apr 15, 2015

We were on a very specific hunt for a mid size SUV with a 3rd row seat in our price range. After looking at a few options and prices at other dealers we went here. From my first handshake with Ray Purvis to the drive-off a few days later, our experience was stellar! It was our first lease as well as a new car! He made sure we were getting exactly what we wanted with what we had offered him. He did not try to offer us anything else or get any more than we were able to give. We purchased a 2016 Kia Sorrento and we love it! Lynda Hundley was knowledgeable, quick and efficient as well in regards to the leasing & insurance process so we were in and out quickly. Thank you Kia of Middletown for making this process effortless!!

Pk371

Apr 4, 2015

Bought car 3 weeks ago and haven't driven it more than 30 miles yet. We've been back and 4 times for a simple problem, wheel shaking over 60 mph. Absolutely NO follow up, no one knows what's going on and we're always waiting for Chad.... Chad is the only one who can help, and he's on vacation....??? Last phone call , we were told our car hasn't even been looked at in this last week it's been there. Horrible awful and void of any common courtesy.....SHAME on YOU Nissan of Middletown!!!!

Concerned Family Member

Mar 31, 2015

My Uncle was stuck in a really bad lease from another dealership. I bought a car from Ray Purvis before and it was one of the best experiences I have ever had buying a car. So I sent my Uncle to him and within an hour he picked out a car and was able to fix his major problem with his old lease. I would highly recommend Ray and the Dealership to anyone including family members.

Rangers Fan

Mar 18, 2015

I went to the dealership after getting immediate assistance online. I dealt with Ray Purvis and I have to say it was the best buying experience that I've encountered in buying a car. I will definitely buy cars from Ray in the future.

KACM

Feb 20, 2015

I recently purchased my used car from Nissan of Middletown and I can honestly say I was very pleased with the entire sales process. The salesman I was dealing with was very helpful and understanding of all my needs and the managers were all very pleasant. I am very satisfied with my experience at this dealership.

KACM

Feb 19, 2015

I recently purchased my used vehicle from Nissan of Middletown and I can honestly say I was very pleased with the entire sales process. The salesman I was dealing with was very helpful and understanding of all my needs and the managers were all very pleasant. I am very satisfied with my experience at this dealership and I love my new car!

y

Feb 19, 2015

I came in the dealership Nissan of Middletown just to look around at some new cars,and met Eugene,sales person,he was extremely helpfull,respectful and polite.He answered all my questions honestly and helped me to find a perfect car for me,I got a very good price and an exelent customer service ! strongly recommend this dealership and salesperson Eugene !

JMPaisano

Dec 30, 2014

My wife and I went to this dealership because we saw an online price for a new Rogue. When we got there we were treated professionally and the car we saw was available for the price listed - no gimmicks. We bought the Rogue and the whole process took less than 2 hours including a test drive and learning about our new Rogue. I am glad we found Middletown Nissan and have only good things to say!

Signer49

Dec 30, 2014

Made an appt with Troy Schluter to see a 2009 Kia Forte for $10K. Went in and was told that the car was totaled in a previous test drive which turned out to be a load of bull since a week later the car was listed as "sold" on their website. So next he showed me a 2010 Kia Soul for $11,999 and I loved the car. He sent me on to speak with Frank the Finance Manager who talked me into a warranty and then shoved a bunch of papers in my face and kept pulling them away. When I got home I realized I was charged $13,999 for the car! When I called to speak to Troy, he was nowhere to be found and wouldn't return my phone calls. Next, I spoke to Chad and then to Andy and just kept getting the run around until they finally said "tough luck!" I have never dealt with people as rude and disrespectful as the people at this dealership. I reported it to the Better Business Bureau (BBB) and they never responded to the complaint! No wonder they have an "F" rating with them. DON'T GO HERE!!!!

JMPaisano

Dec 30, 2014

My wife and I went to this dealership because we saw an online price for a new Rogue. When we got there we were treated professionally and the car we saw was available for the price listed - no gimmicks. We bought the Rogue and the whole process took less than 2 hours including a test drive and learning about our new Rogue. I am glad we found Middletown Nissan and have only good things to say!

maltschick

Nov 8, 2014

Went there to buy a used car. After looking at one and test driving it I left saying that I need to talk to my wife and I will call them. So I called Eugene the sales guy about 2 hours later stating that I will come back later in the day. When I arrived the car was already sold but nobody called to let me know that another customer is showing interest in the same car.Okay, since I badly needed a another car they talked me into KIA which I purchased from the. A day after I drove the car of their yard and the check engine light came on. I immediately called them and left a message for the sales guy Eugene who NEVER called me back, and I left several message for Chad Kowalewski the used car sales manager since I needed to know if I can get a loaner. He also NEVER called me back.Their customer service sucks and is bad as xxxx. I`m surprised that Nissan doesn`t do anything about it since their reputation is on the line. I wish I would have checked their online reviews first before going there.Never ever will either my wife or I buy any kind of car from them again, I already told friends and neighbors about the bad experience I made to prevent this from happening to them too.

maltschick

Oct 16, 2014

Went there to buy a used car. After looking at one and test driving it I left saying that I need to talk to my wife and I will call them. So I called Eugene the sales guy about 2 hours later stating that I will come back later in the day. When I arrived the car was already sold but nobody called to let me know that another customer is showing interest in the same car. Okay, since I badly needed a another car they talked me into KIA which I purchased from the. A day after I drove the car of their yard and the check engine light came on. I immediately called them and left a message for the sales guy Eugene who NEVER called me back, and I left several message for Chad Kowalewski the used car sales manager since I needed to know if I can get a loaner. He also NEVER called me back. Their customer service sucks and is bad as hell. I`m surprised that Nissan doesn`t do anything about it since their reputation is on the line. I wish I would have checked their online reviews first before going there. Never ever will either my wife or I buy any kind of car from them again, I already told friends and neighbors about the bad experience I made to prevent this from happening to them too.

jmcm467

Jul 17, 2014

BROUGHT 2012 KIA IN FOR SERVICE AND THEY TOLD ME I NEEDED A NEW MOTOR, AND THAT IT WOULD BE COVERED, EVEN THOUGH I AM STILL UNDER WARRANTY. BROUGHT IT SOMEWHERE ELSE AND THEY FIXED THE CAR FOR $150.00

Nissan rogue

Apr 4, 2014

I leased three years with this dealership. Was expecting a better deal after the three years was up. Didn't see any customer appreciating with this dealership, only out to make money. Wouldn't recommend this company.

Harvey1961

Jan 30, 2014

Run don't walk away from this dealership. Purchased a used vehicle, with a clean carfax, stupidly without getting an outside mechanic to put it on a lift. Discovered three weeks later there was massive unreported undercarriage wheel damage. Our mechanic said we were lucky the one tire didn't fall off on a highway and that he would never have passed it on the NYS inspection that Nissan passed it on. Three of the four tires were even older than the auto itself although they admittedly had good tread and were only cracked on the inside! Ended up buying a new Versa that was about $3,000 more than the original car, which we traded in, since we didn't trust them for used cars but knew it would cost more in lawyers fees and time without a usable auto. The dealership did not even originally want to take the original car as a trade in and instead suggested we trade it in elsewhere "without revealing the existing damage." THATS FRAUD,Later took them to small claims court, over several small issues, including the fact that they did not provide the keyless remote. Rather than doing the right thing, they paid a lawyer to defend them. Unless the lawyer is on an unlimited retainer, they paid him more than I was suing for. Not only are they frauds, but they are bad businessmen as well.

Never again nissan

Jan 16, 2014

Run, don't walk, away from this dealership. We purchased a used auto with a clean carfax that had unreported damage and five year old tires on a supposedly two year old car... Yes, we were stupid to not take it to a garage to have them look for undercarriage damage (hidden in the wheel well area). Our mechanic provided a statement that it never should have passed the NYS inspection completed by Nissan. We ended up purchasing a new car for a somewhat higher price simply because we could not afford the legal process to get a refund. They had advised we should trade in the damaged car to a different dealership without telling anyone about the damage - so they were suggesting we commit fraud..

MagnumSpoon

Oct 26, 2013

I bought a new Kia Soul + from Howie. He was great. Highly recommended.

Michelle

Sep 25, 2013

I had a great experience the day I walked in to just look. The salesman Frank Alverez and Scott were amazing. I had gone back and got the same wonderful experience. Both Frank and Scott went above and beyond to make sure I was happy and no pressure. I traded my 2005 Gmc envoy and was very happy with the trade value, incentives, and rebate. I referred 2 other people to them. I would def go back.

whd13b

Sep 9, 2013

Brought my 2013 Kia Optima in to address steering issues that are occurring with this vehicle. More specifically , there is a constant pulling to the left, causing me to veer across the lane many times (very dangerous), and the car will not drive on center. The vehicle received a 4 wheel electronic alignment. The issue was not corrected. Did some research and discovered that there are dozens and dozens of complaints on this issue and that Kia is aware of this steering malfunction occurring. Called back and spoke with Scott Paley, Service Manager, who claims to be completely unaware of any steering issue with these vehicles. He explained that he would do some research and get back to me in a few days. I waited 3 weeks and no follow up from Scott. Called back and left him a voice message and three days went by, no follow-up. Called again demanding to speak with him and was told by a service rep "he stepped out and I'm not sure if he is returning to day." Ok...let the run-around begin. When I finally did get a hold of Scott, there was no apology, no explanation as to why he never called me back except to say that he was out for two weeks with broken ribs. Might I add he said it very indignantly and with no regard to my situation and the danger this steering issue poses. I asked who is manager is and he wouldn't tell me. Kept saying that he is the manager. Finally he put Andy the Sales Manger on who was just as rude as Scott and he ended up hanging up on me because "I wouldn't let him get a word in edge-wise." Stay away from this dealership at all costs as there is absolutely no professionalism or accountability from anyone I've spoken to yet. I've contacted Kia Corporate and my attorney, so I will update as to where this goes.

Whd13b

Sep 9, 2013

Brought my 2013 Kia Optima in to address steering issues that are occurring with this vehicle. More specifically , there is a constant pulling to the left, causing me to veer across the lane many times (very dangerous), and the car will not drive on center. The vehicle received a 4 wheel electronic alignment. The issue was not corrected. Did some research and discovered that there are dozens and dozens of complaints on this issue and that Kia is aware of this steering malfunction occurring. Called back and spoke with Scott Paley, Service Manager, who claims to be completely unaware of any steering issue with these vehicles. He explained that he would do some research and get back to me in a few days. I waited 3 weeks and no follow up from Scott. Called back and left him a voice message and three days went by, no follow-up. Called again demanding to speak with him and was told by a service rep "he stepped out and I'm not sure if he is returning to day." Ok...let the run-around begin. When I finally did get a hold of Scott, there was no apology, no explanation as to why he never called me back except to say that he was out for two weeks with broken ribs. Might I add he said it very indignantly and with no regard to my situation and the danger this steering issue poses. I asked who is manager is and he wouldn't tell me. Kept saying that he is the manager. Finally he put Andy the Sales Manger on who was just as rude as Scott and he ended up hanging up on me because "I wouldn't let him get a word in edge-wise." Stay away from this dealership at all costs as there is absolutely no professionalism or accountability from anyone I've spoken to yet. I've contacted Kia Corporate and my attorney, so I will update as to where this goes.

msav328

Sep 3, 2013

I have bought several cars from this dealership. In the past couple of years I have had nothing but bad experiences with this dealership. They installed a remote starter in my sentra and they do not have the paper work for putting the starter in. They put the starter in wrong and left a piece hanging and then proceeded to blame me for the hanging piece. The starter was installed before I even picked up my new car. Everyone in the dealership was EXTREMELY RUDE and talked behind my back and bad mouthed me in front of other customers since I was upset they didnt have the paper work and were trying to void my warranty. I know this as my daughter was sitting in another part of the dealership and heard. I will never buy a car from this dealership and I only go back when ABSOLUTELY necessary.

amf419

Jul 20, 2013

Aremando was very friendly and genuine. He went out of his way to make sure i recieved all the items out of my car that had already been traded. He made sure i found a car that met my financial and personal needs.He took his time to make me and my mother feel as comfotable as possible. We felt like we were able to trust him. armando didnt make me feel rushed or pushed me into buying a car that i was not ready for. He made sure to give us all information behind every car we looked at. He was the perfect canidate to help me finance my very first car. He was Great!!!

Btracey

Jul 11, 2013

Armando was patient and accommodating during the entire process. I needed a comfortable new car and had specific needs, all of which Armando took into accoubt. I love my new Rogue and got a great deal on it. Very pleased with my experience.

millerej

Apr 30, 2013

A friend of mine bought a used Nissan from Armando a few months back. He recommended this dealership to me while shopping for my next car. Initially, I was looking at a used car, but was not impressed with it. I decided to take a test drive of a 2013 Nissan Sentra. I really liked the car even though I wasn't there to buy new. Armando was patient with me and not very pushy. I told him the features I wanted and he steered me in the direction of an SL model that had what I wanted and more at a great price of only $500 more than a lower scale SV model. I got the options and the color of the car I wanted. I got a reasonable trade in offer; the previous dealership locally that I bought the car from had been in an accident and was only willing to give me $10,500 in trade. They gave me $10,900, but at least I am rid of a car that would later haunt me in trade in/private sale value because of the blemished CARFAX report.Please understand one thing when shopping on their website: The new car internet sales prices are a bit misleading. There is a disclaimer at the bottom of the page that states the price is AFTER all possible applicable discounts and incentives (Ex: Active military, manufacturer discounts, etc). So, do not get too excited when you see their internet prices unless all those rebates apply to you.EDIT: Armando is long gone, he moved on maybe a few months after I wrote this review. I have had nothing but less than positive experiences with the service department. There are an exceptional few people within the service department that are polite and friendly, but everyone else there leaves a lot to be desired. I'm disappointed with their attitude and how they had handled a factory warranty repair. I shouldn't have to ask them to keep the car clean and then find oil smudges all over interior AND exterior door handles, smears on the fabric, steering wheel and gear shift knob. I believe I am an extremely fair person, but I will no longer patronize Nissan products or recommend Nissan Kia of Middletown to anyone for anything. Even my friend who recommended me here ended up trading in his 2013 Altima to a competitor because of horrendous engineering issues not apparent until after he drove it for a few months. That's not Nissan Kia's fault, but the issues with his vehicle were to Nissan's "standards" and just not acceptable for a nearly new car that may end up vibrating and shaking itself to pieces in due time.

fieldsy073

Apr 3, 2013

Drove an hour to this dealership to look at a used jeep that I was very interested in purchasing. As soon as I pulled in to the parking lot I was pushed in to a test drive. Glen attempted to have me only test drive it and not allow my wife and our daughter to even get in the vehicle. On the test drive, every question I had was responded with I don't know, I don't deal with Jeeps. We got back to the dealership and before I knew i'm filling out paperwork to buy this vehicle without even talking about it. I was almost pushed in to buying a car without even knowing if I was going to. I explained to glen that I've had some bad experiences at dealerships already and felt like I was being rushed out the door and he could honestly care less. I told him to hold on the app and I would think about it. When I attempted to talk to Andrew the service manager about my concerns, his response was "We don't keep track of every customer sob story that comes through here". I told them to toss the application out and would take my business elsewhere. Horrible Experience!! This is the first time I left a car dealer angry because the way I was treated.

berkman

Apr 2, 2013

On 3/30/2013 my husband and I went to this dealership in the morning...we were quite nervous and a bit apprehensive about buying a new car and wondering if we would be helped and getting approved for a new car. My husband Jose already had a particular car in mind so we just went in and just went for it especially since we only had very little amount to put down. Armando Castenada noticed us right away and was friendly and talkative and just went on and on which was wonderful and made us feel very comfortable. It was a very good experience dealing with Armando, he was very informative and knew his stuff. He was very helpful and eager to help us in getting what we wanted according to our budget and he made sure we didn't leave without getting approved and to leave with a brand new car. He was honest and made sure the right car will fit for us...overall we finally got approved and left with a 2013 Nissan Ultima. We left satisfied...we would definitely go to him again if we ever decide to purchase a second car in the near future. Thank you Armando for all your help!

feinstravis

Mar 19, 2013

Went to this dealership from the time I walked in salesman Armando was helpful more than courteousand eager to assist me in picking out a vehicle > I met the owner who was also helpful polite and more than willing to assist me. I was undecided going from a large luxury vehicle to a smaller vehicle, there was no pressure, more than fair with regard to trade -in values and prices on their vehicles. To be honest I was apprehensive at first after reading several unfavorable reviews on this agency. THEY WERE WRONG, my experience was excellent, place was clean large selection to choose from and I am so glad I didn't judge this dealership without experiencing this first hand. I live in another county and traveled to go to this dealership, I will definitely recommend this dealship to my colleagues at work. I came down a second time to test drive the vehicle Armando was patient with me understood my apprehension going from large vehicle to smaller one, the weather turned bad and I wanted to leave before meeting with financial my process was expedited so I could get home before the snowstorm. I returned a final time to pick up my Nissan Juke, Armando even placed my grandson's car seat in the vehicle and secured this as well. The owner of this agency stood behind the trade-in that he gave me for my car. I have bought many new cars over the years, have never dealt with this dealership or bought a Nissan I am satisfied will let everyone know about my experience. I also want to thank Mr. Walsh for taking my paperwork and allowing me to get home when the weather became inclement.I visited this showroom three times, picked up my car on the third visit and I cannot thank them enough for my experience. I will use them for service and I will continue to patronize this agency.My Overall Rating would be ELEVEN if Ten was the highest number to rate. THANK YOU NISSAN OF MIDDLETOWN

lilmamabear07

Mar 5, 2013

Very rude. The salesman acted like he didn't want to be there. Didn't explain about the car. When called didn't answer and when messages were left never returned the call. Took a few days to find out approval. Horrible experiences.

Diane A

Mar 4, 2013

I've been buying and recommending these guys since 2010. This is the best dealership I've ever worked with which is why my husband and I keep coming back. Eugene is the best!!!

pissed32689

Jan 29, 2013

I had purchased a new 2011 Kia Sorento a couple of years before and had just purchased a new Nissan Versa 2013 sedan last weekend from Chad on both occassions. Chad is consistent as always, the price I got for my Versa SV is way below the lowest truecar.com price. Hats off again to you Chad! This guy has never disappointed me, keep up the great work!I would also like to mention Lynda Hundley, the Business Manager who had been very accommodating as to complete all the documentation in less than 30 minutes after I had requested a change in my purchase. Thank you very much Lynda!

fourseasonsii

Dec 25, 2012

I saw a truck on the internet and was interested so I filled in the make a offer option and sent the e mail. The first reply was questions what am make model am i looking for ? Well I would think it was the vehicle that i made a offer on. Other questions trade / finance / etc and the BIG QUESTION was what can he do to get me to come their and drive it home. My answer to BIG QUESTION will you accept my offer.Email reply was what ever i have to do to make you happy. But still no answer about offer. So decided to drive to dealer to see truck in person when i arrived happen to see same person i emailed told him that he never gave me a answer about offer he said that he didn't receive it gave me keys to truck and asked where i was from so told him which is a 75 mile ride away in New Jersey asked for my offer so i told him after 10 min came out and said no to offer and gave me his price and said that it was closing time and had to go. I would think that a person making a offer over the internet and then driving 75 miles to see the vehicle would be a good potential customer but i guess not to them. NOT A CUSTOMER FRIENDLY DEALER

coolvman1983

Nov 30, 2012

Purchased a used vehicle from this dealership. Asked sales rep to verify integrity of battery as I needed a car in great working condition. A mere 5 months later, battery is dead. Returned to dealership for assistance. Was belittled and lectured by the unprofessional, customer service- lacking sales manager, Andrew Rodriguez. Was told that I purchased a used car and the battery was OK when the car was sold. No consideration was given otherwise. Also needed another minor part that was discussed during the sale, took 6 months to have the part ordered and installed by them. This was only after I made 7 calls to the sales rep and stopped by the dealership 3 times. I'm happy with the sale, but disenchanted with the pathetic customer service- no follow-up, no concern for losing customers. Buyers just beware to follow- up if they promise something and don't expect world- class customer service. You'll never find me shopping at this dealership for any service or vehicle in the future.

elizabeth.mann.3950

Oct 25, 2012

I have a 03 Nissan Sentra and the car needed a lot of work so i went to Nissan dealership every week with questions about my car and to get more parts every time i walked in gorge opens the door for me with a smile and a hello then i go up the desk and see chuck he is always there to answer my questions and to make sure i have the right parts for my car and to make sure i know what the part does and how to probably put it in. i am very happy with the parts department and i will always go there when i have a questions or need parts.Sincerely,Elizabeth Mann

Gonzie

Sep 17, 2012

The worst dealership ever. AVOID this dealership, question them and you will be cursed out by their manager Andrew Rodriguez, one of his staff grabbed his crotch while we were on our way out of the dealership. The shadiest, most unprofessional people I have ever met. They are rude, nasty and very condescending. I made complaints with Better business Bureau, Trade Commission and Nissan North America. Their sales rep Diana Ritz will make it a point to tell you she's having lunch! Got my Nissan Juke from another dealership, sales rep and manager are very nice, smooth transaction. AGAIN AVOID THIS DEALERSHIP!

Jp511blufrog

Sep 16, 2012

We have been dealing with this service department for over 15 years. They have had their ups and downs. When we first started going to Nissan of Middletown Scott was the service manager and has been all through the dealership, now that he is back in charge of the service department you can see the positive changes in everything they do. I enjoy working with all of the guys in the service department, but without Scott I probably wouldn't go back.

85ZingoGTR

Aug 20, 2012

Want a rude and unprofessional experience from a dealership that is all about business and nothing for customer satisfaction? Then purchase a car from Nissan and Kia of Middletown NY. I've had multiple issues for YEARS with this dealership. We've had two Pathfinders in the past and two Kias (Sportage and Sedona) and this dealership has been the only convenient location for servicing our vehicles. We brought in our second Pathfinder for a simple oil change when the service guy approaches us and says "your cylinders are misfiring and you need a new distributor rotor." My father being he was a very car-savy person turns to the guy and says "Really? A new distributor rotor? Why don't you take another look underneath that hood and tell me where you can find a distributor and then come back and get me and I'll show you where the ignition coils are." After having multiple arguments with the service department over what we as car people know exactly what's wrong with the vehicle and the typical service department looking to charge us for unnecessary work to get more money we decided to say the hell with it and did the work on the cars ourselves with the help of rockauto.com. But continuing with my story. 6 years later after our last visit to this dealership, my mother and I decide to come into this dealership to inquire on pricing for a lease on a 2012 Kia Rio. We were approached by a salesman by the name of Ezra. I specifically explained to the gentleman that we came here to simply ask for pricing, look at the car, but we weren't going to make a deal at the moment because we had a death in the family and there are certain personal matters that need to be settled before we can commit to a lease. This guy understood, said "no pressure" and had us test drive a Rio. All went well until we sat down and asked for numbers. Now I understand that dealerships have to sell their products and they will try to make business with you then and there. All dealerships we went to have. But the other dealerships understood when we said "now is not the time for us to lease it. We need time. Just give us numbers so we have an idea." and they understood, gave us info on their lease programs, gave us their cards, shook our hands and said they looked forward to making business with us when we felt ready. This rude and unprofessional jerk from Kia of Middletown on the other hand, decides to pressure us and when we reminded him of what we said when we came in and that I was standing my ground, he makes a comment on "how is the death of your father going to affect you financially?" and how I'm wasting his and my mothers time. So I, completely fuming in anger at this point, reply to this unprofessional jerk with "How dare you! Who the hell are you to say I am wasting my mothers time?! First of all, I don't give a sat#$ about your time being wasted. You are getting paid to sit there to babble on about your product and give me your offers and see if I say yay or nay. Secondly, I am looking out for the best interest for my mother. You on the other hand are looking out for the best interest of your pockets. We specifically said and you agreed, that we weren't making a deal today. Told you we had a death in the family, so we needed time to lease and the only reply you give is "how will this affect you financially" so CLEARLY you never had a death in your family to know. Thank you very much for infuriating a potential customer with an extremely unprofessional if not vulgar comment." And I walked out with my mother fuming as well. It's too bad Nissan didn't close this dealership during the recession. I would highly HIGHLY recommend to AVOID this dealership at all costs both sales and service departments. The unprofessionalism in this dealership is legendary, probably encouraged from the management department, and they only care about your money. Nothing more. So do yourself a service and go to Newburgh Nissan or any other trusted Nissan or Kia dealer.

Pat n Jeanne

Jul 6, 2012

Great experience start to finish in record time. Armando was a true gentleman and helpful above and beyond what we expected from a dealership. Lynda made our financing as easy as 1,2,3. What we thought would be a lengthy process was just a few short hours. With less than 6 hours total at the dealer over two days we were driving away in our pre owned vehicle. We returned for a service issue two weeks later and were very pleased with the service department. We just stopped by and were reassured our vehicle would be repaired under warranty. We were given a loaner car until our car was repaired which was unexpected but very welcome being a 1 car family. Nissan of Middletown and its staff stand behind the cars they sell and beside the customers they serve. Thank you for making our experience a positive and enjoyable one, we will see you again when it's time for a new car!

leninmolina

Jun 23, 2012

My name is lenny macpherson i purchase one used nissan altima 2006 at this dealer for $8,000 plus taxes because i trust the buying used car with 105000 miles from this dealer i will be worry free but i is a complely nighmare went i test drive the altima for like 10 minutes at the hightway on hightway speed in 84 est i feel like car Was good but after i buyed the car and drived home at the firts stop around. Dolson avenue at middletown ny i feel the the firts conplaint the transmison junpy and jerks like i never have a car before 1 and second gear shit like hell very jumpy so i am very dissapointed about my big misake geting rip off from this dealer ship. And due they told me the car is over 100,000 thousand is not warrantied in my vehicule. Is a joke went i was dealing they say all king the good things abut this car luke need nothings clean car fax mind condicion and will run for another 200,000 thousand and more lies now i am stuck with i car the i can not even drive safely and loss all my money because i trust in this dealer i recomend you guys stay away from this dealership a least if you buying brand neew maybe they dont rip you off like they did to me thanks. Or be prepare with $ 4,000. 0r more for a new trany like me maybe selling my soul or organ my liver o some i will be able to repair my new junk car buyed from this nissan dealer

unicornraven

May 16, 2012

AVOID THIS PLACE...DO YOURSELF AND YOUR FAMILY A FAVOR! Horrible experience from start to finish. Rude, derogatory, confrontational, treated like a number not a name. Don't make the mistake folks! Opened up a case with Nissan Of America

anjvatier

May 2, 2012

Worse professionalism I have ever see from a car dealership. Both salesman and sales manager belittled me. Claimed that was the bottom line best price and laughed at me when i said i don't believe them. Told me to shop other dealership and see if i could find a better price which i did and was sold a car for almost $3000 less and almost $80 dollars less a month. Luckily for the terrible service i got a better deal going elsewhere. Thanks for the unprofessionalism. Their loss, and mine and another dealerships gain

tdesimone12

Oct 10, 2011

I was an easy customer. I came to the dealer with the intention to purchase a new car. I knew exactly what I wanted. I was really impressed by how easy and quick my salesperson made the experience. Without the inventory on the lot, he was able to locate and provide me with the car of my choice.

Johnnyreth

Aug 25, 2011

Excellent, flawless, easiest transaction I ever have had with a new car!!!!!! HIGHLY recommend!!!!!!!!!!!! I have a credit issue, they were the only dealer that would even talk to me and were able to help me get the credit easily.

Donald & Kathleen Roberts

Jul 11, 2011

I could not have been happier with the service I received from Richard Walsh. He was professional, friendly and knowledgeable. I ended up leasing a Kia Sorrento which I love. I never clearly understood the difference between a lease and purchase and he explained it to me which was the reason I ended up leasing the Sorrento. I have recommended him and the dealership to a number of people looking to purchase a new vehicle. I will be needing a new vehicle for my daughter within the year and will be going back to Rich to see what he has new.

kwehner

Jun 21, 2011

My husband was in the market for a new vehicle and buying a car has always been a painful experience for us. I decided to try something different and looked online. Honestly, I was shopping and had no intention of actually buying a car over the internet. I entered my query one evening on my ipad while watching TV. The next day, I was contacted by Howie Rosenfeld from Kia Middletown. A very nice gentleman who put me at ease in minutes. That is not an easy task.I asked several questions, got all my answers and talked to my husband about what I found out. We went to a local dealership because Kia Middletown is a 5 hour drive away and really didn't want to take the roadtrip. What could THEY do for us comparatively? Good grief...not much!Long story short, Howie's our man! A better price for the new vehicle, the price we were looking for on the trade-in and a professional saleperson that made the whole process easy. Everything he said was spot-on with the new car and he gave us what he quoted for the trade-in, sight unseen. He just ask that we tell him everything about the vehicle so that they could honor the price and we did. You have to know that my husband didn't drive 10 hours (roundtrip) for a small difference. Howie made it worth it, we saved a good chunk of money. My husband arrived, went over the paperwork, got the vehicle and was on his way home in record time. Big thumbs up to #1 - Howie Rosenfeld and Kia Middletown. Don't discount these guys. They're good people with an easy process --- this is the way of the future. Keep up the good work. Thanks again Howie - Hope we can meet one day; maybe when it's time to replace MY car :)Sandy & Kevin (Rochester, NY)

pissed32689

May 29, 2011

My name is John B., & I would like to recommend that if you want to get the lowest price for any KIA vehicle in New York state then go look for Chad Kowalewski at Nissan Kia of Middletown.This guy is the real deal! No gimmicks, tricks or bait & switch tactics. He is the Internet Sales Manager & he is totally up front with everything. I transacted everything over the phone & via email for my KIA Sorento EX V6 & he was always very accommodating & honest.He even stuck with the deal even after my vehicle got involved in an accident. I only needed to go to his dealership once, to pay & pick-up the SUV & it only took me an hour & 15 minutes!Great job, Chad!More power to you & Nissan Kia of Middletown!

cdltanker

Apr 9, 2011

GREAT DEAL!!!! Very pleasant experience. No pressure unlike other dealers I have dealt with in the past. Eugene took the time to explain everything in detail and was very knowledgeable. I HIGHLY recommend Eugene as your next sales consultant. They don't waste your time with gimmicks or going back and forth for dealing on price. I have never experienced such a nice environment. I will buy my next vehicle from then again!.

ljack

Apr 7, 2011

RICH DOES IT AGAIN!!!We have just come from Middletown Nissan and purchasing our fourth Nissan, and our second Murano from them. As always a pleasant experience.Our sales person was Richard Walsh, aka "Rich". He has the ability to make you fell at ease, without the high pressure sales techniques. Answers all your questions, plus some you did not even think to ask. Sits down with you and carefully goes over every detail of your sale, makes sure you fully understand. Our car was not on the lot, he kept us posted by phone as to where our car was and when we could pick up. Rich personally walked us through all the steps at the dealership. Took care of arrangements for insurance and plates. It was a seamless, flawless experience.When it came time to pick up the car, Rich again spent time with us to explain all the new options. When we were ready to leave he told us to call his cell if we had any further questions. Of course we did and we did. We were taken care of on the spot, which just helps to emphasize Rich's personality and his commanding knowledge of the product he sells.I will be back!Also a big shout out to the Service Department. All of you.

heat_1212

Mar 12, 2011

The new car purchase experience with this dealership was above and beyond any expectation I ever had. From the minute I walked in there was a no hassle/no intimidation/just browse feeling from the sales team. When I was ready, big emphasis on I, I asked for a sales rep for some assistance, since no one was following me around badgering me which I think was a BIG PLUS, without hesitation someone was there to help me with all my questions and concerns. Their sales team, my sales rep Richard in particular, was very knowledgable and walked me through my potential vehicle top to bottom without once asking the bothersome questions of "When are you buying, How much down, How soon, Whats your trade, Etc." Not once did I get the impression I was wasting his time and felt completely comfortable with the non formal engagement in everyday conversation we had about the vehicle. In the end I was ready and he sat there with a handheld calculator and put everything on the table showing me number by number what was going in and out of the deal so I was comfortable there were no hidden fees which in the end there were ABSOLUTELY none. Just selling price, tax, dmv, delivery, and interest. Oh and not to mention their OBSCENELY low internet price that they give you from the start with no hassle or excuse for typo's or programs that just finished. Also once the deal was wrapped up and I went to the finance department absolutely nothing changed and nothing and nothing was pressured. From start to finish the experience, price, and overall expectations were surpassed. I would recommend this dealer to anyone looking for a new nissan.