Used Cars for Sale at Orlando Hyundai in Orlando, FL

jcunningham40

Nov 18, 2016

I was happy with all aspects of our purchase experience. Our sales person Robert Duran was friendly and helpful without applying any high pressure. All our questions were answered in detail. The sales and purchase process was done it a timely manner. We will recommend your company to anyone. Thanks!

Brendaivelisse

Nov 18, 2016

I recently bought my hyundai veloster, and Suzie was super amazing, she cared about us, very attentive, and was working for us since the beginning, she even worked on her vacation day to make sure and guaranteed our satisfaction...she is the best.....Thanks Suzie!!!!

mmdelanoy

Nov 17, 2016

Very good service and attention to detail. Very attentive and friendly personnel. Cathy was very patience with us and very friendly she was very helpful throughout the wholen process.

shanna.a.varela

Nov 17, 2016

An excellent experiencd turning in my first lease. I had my eye on a particular car and Robert did all that he could to get the monthly payments down! I absolutely love my 2017 Hyundai.

rscoti14

Nov 17, 2016

they did not show me how to work the radio,have to go back to dealer how to work the radio.when I can get time I will go back.

vickyko

Nov 16, 2016

Loved this car buying experience from start to finish. I would recommend your dealership to friends and family. Cathy Douglas was great and attentive to my car buying needs.

Lucrecia35

Nov 15, 2016

As a first time car buyer, I was extremely pleased with the customer service I was provided. Milton really took care of me. He was very helpful, upfront and honest throughout the whole process, and never pushy or overbearing. I felt very confident with my purchase and I am very happy so far. I would definitely recommend Orlando Hyundai to everyone I know. The whole team was awesome but definitely go see Milton, he really made my experience great

abigailm62

Nov 15, 2016

l been in different dealerships and this is my second time in this dealer to buy a car !!!! WHY????? BECAUSE THE ARE THE BEST !!!! IN SERVICE, HONESTY AND INTEGRITY!!! In this days is hard to fine people the are honest... but Orlando Hynudai the are the best !!!!! THANKS

Happy Genesis Customer

Nov 14, 2016

I bought my Certified Genesis sedan from Internet Manager, Jerado Gaulden. He was very professional, willing to assist customer, and cheerful while serving. I would like to deal with him again when I buy another car. I will definitely refer him to my friends and family. Outstanding Sales Experience!Sincerely, Jonah John

djabbott.biz

Nov 14, 2016

By far one of the best car buying experiences i have had. Not pushy, very professional and easy process. Felt like everyone involved really tried and worked hard to make this deal happen and fit into my budget. Was able to get the type of vehicle i wanted and am very happy...Thank You

peanut10

Nov 12, 2016

I have been a buyer at Orlando Hyundai for 12 or 13 yr . I have been very please with saleman, serviceman and all other dept. have been nice to me. also my family go their.

marlinbexley

Nov 11, 2016

I had to make 2 trips to the dealer to get the deal I could gotten the first trip. I was sold a mechanical repair agreement, I did not want. I called the next morning to let the F&I Manager, Polisky know that I wanted to cancel the mechanical agreement, and was told to come in and it would be taken care of. I was not told that that my payment would ant change. I paid $3000 in cash down along with trade in, to get the lowest pay possible. I was expecting to pay $286.23 per month not $313.32. Not happy. i know the difference is only $27.09 per month Still not happy. I have no issues with Catherine Douglas, the sales rep.

murzydm

Nov 11, 2016

Great overall experience. Milton and Walter moved things a long at a great speed. I felt very confident in my decision, love my 2016 Veloster and would recommend Orlando Hyundai to all my friends and family.

Robert

Nov 8, 2016

Susie Clark was excellent, Gary is the manager both worked with us.

smaria.morales

Nov 6, 2016

The best experience I've ever had buying a car i would visit again and i recommend to my friends and family and anyone who asks me that they should visit this Hyundai dealer

michellewalter1988

Nov 4, 2016

Purchased a 2017 Hyundai Elantra and was very impressed with the features and the price of the vehicle. Suzie in Sales and Mike in Finance were great to work with. Thanks!

estervinapichardo

Nov 3, 2016

susy was very nice she took care with how everything was going to be and jerado gaulden work with was for financial service really nice person was talking to us all in details they work with alot of good care the want the best for there clients

Rebecca636

Nov 2, 2016

Thank you for all of your help Terin. You listened to what I was saying and you showed me the vehicles that I really wanted to see. You were aware of my financial needs and bent over backwards to get me in the vehicle I wanted. Thank you to the whole Orlando Hyundai Team. I love my CAR

wrm3

Oct 28, 2016

I made my first Hyundai purchase and was very glad I choose Orlando Hyundai. It was a pleasant transaction, the staff was friendly and professional. They made me feel like they appreciated my business. I will do business with them again.

lgrhomes

Oct 27, 2016

I've purchased a Santa Fe in the past from this dealership and we owned the car for 12 years with minimum problems. We traded it in for an Elantra for our daughter. We had first stopped at Volkswagon to see the Jetta which she liked however when comparing to the Elantra, she quickly fell in love with the Elantra. Great car and great dealership made the process easy. Thanks!

suhail.dobbe

Oct 20, 2016

My salesperson Robert took the time to walk me through everything I ask for. I test drive several vehicles and change my mind twice . He was always calm, i never felt push or force to make a purchase. That is why I bouth two cars from this dealer. Because it was the only dealer that truly make me feel like it was my choice.

littlerooster

Oct 20, 2016

Whether first time or now on my 5 th purchase of a new car, these professionals are always there for you. No issues ever....what can I say..............if you didn't purchase a car here you need to come by and speak to them and feel the atmosphere.

twashington2

Oct 20, 2016

Great customer service. The wait was long but it was my first car purchase so that is o be expected. It was defnitly worth the wait. I love my car.

adamsjer1299

Oct 18, 2016

my past experience with this dealer ship was good and I liked my 2011 santa fe so I bought another one had some issues purchasing it however every thing ok

Sammie

Oct 17, 2016

Best Experience Ever! My sales person was Suzie. I was treated like family from the get go. Everyone is so friendly and says good morning and is willing to help. She is the most amazing person. She took her time even though she was going to have a very busy day ahead of her and showed me how to work things inside my new car. I went from not really knowing what I wanted to being in love my new Elantra. Not only do you get an amazing car you get amazing people that help you. Thank you so much Suzie!

deardrewgorton

Oct 13, 2016

Cathy (Catherine) Douglas was the sales person who helped me through the whole process of buying my new car. She was professional, kind and helpful. I would recommend buying from here and definitely would buy another car from Cathy and this dealership, and I have told all my friends and family about my wonderful experience.

bhargavjani

Oct 13, 2016

Greeted straight away. Found an offer online that I was interested in, the deal fine print was explained to me and I walked away with a new car. Friendly service, much better than other dealers I've been to in the past.

canthony1021

Oct 12, 2016

Our sales associate Robert was knowledgeable, helpful, and determined to find my wife and I the perfect car. We will most definitely return to Orlando Hyundai.

taina0308

Oct 11, 2016

No regrets at all. My overall experience with the staff, customer service, my new vehicle, the timing, everything was just absolutely great. I am going to be honest, I did not expect to be treated as a bad guest, but I definitely did not expect to be treated with the undivided attention and patience that was given to me.... Kudos Hyundai on West Colonial.

jimmielwhite31

Oct 6, 2016

Looking to buy another car from them when I'm done paying for the one I just bought from them good deal very good deal it was a good day

hvanderbrink

Oct 5, 2016

Miss Kathy Johnson was the BEST !!! Very thorough & made sure my wife knew all the bells & whistles before we left. Made for a very pleasant ride home .

emanuel.schulz

Oct 1, 2016

After a test drive with the Tucson Limited and comparing it with the test drive of the Nissan Rogue befor,it was clear to me.......I will love to drive the Hyundai Tucson Limited. Cliff Wilson helped us to get the Hyundai Tucson Limited for a fair price, maybe not the best deal comparing with Nissan, but with his help (and the looks and feel of the Tucson Limited) he has gained a more than satisfied new customer.

dlarkins1968

Oct 1, 2016

I thoroughly enjoyed my experience with this dealership and I felt the salesman and the entire staff went above and beyond to ensure my satisfaction

heelmetskins

Oct 1, 2016

Overall courteous and prompt process. I have purchased a dozen or so vehicles in my time and this was as smooth a car buying experience as I've had.

r_montejano18

Sep 30, 2016

Great experience up until the bill received on turn in lease. Imperative to have a mutual agreement on condition of turned in vehicle before the customer leaves the premises. Plays a huge role in customer service and satisfaction.

Schrammbo

Sep 29, 2016

Professional across the board. I was looking to add a car for our family after we moved to Orlando from California. I did my research and decided to break tradition and not buy a new car or lease one. After setting my budget, I shopped Craigslist, CarMax, KBB, Cars.com, you name it. I landed on getting a Hyundai. After test driving a bunch and getting used to the sneaky Florida sales tradition of posting the "no haggle price" with astericks for other fees (dealer doc, tag, title, sales tax), I ended up at Orlando Hyundai.The Sales team was courteous and professional. They were also patient with me as I dug into the details of CPO - Certified Pre Owned and extended warranties. At the end of the price discussion, they gave me a clear picture of my out the door costs. And...we did the deal! The financing manager laid all the terms out clearly. I paid cash, so most of my questions were about the warranty and expectations in that area. He was thorough and clearly answered all of my questions.Since I drove there alone, I thought I would have to get home, pickup my wife, 20-minutes away and drive back. Instead, the salesman, Ramon offered to drive my new (to me) car back to my house, following me there. Great service and more than I expected. Thanks again Ramon!This is my first time buying a used car in 16 years, and first ever from a dealer. I was impressed with the team at Orlando Hyundai, and while I'm still in the early stages of Hyundai ownership, my initial impressions are great!

sammcnamara3

Sep 28, 2016

Our dealer worked with our prices and was super friendly which made an important financial decision an easier process. I felt comfortable talking to my dealer about my needs and adjustments I needed.

Ray

Sep 24, 2016

Drove my new sonata sport to Atlanta Georgia and it handles great and good on g as hope it lives up to what the dealership say

yurik692005

Sep 24, 2016

Ramon and the finance employee made our purchase process very easy. Both individuals assisted us with the purchase of the vehicle and they made us feel very comfortable.

dkr0304

Sep 23, 2016

I was not very happy with the sales manager. I was driving my wife's vehicle when I made the purchase. I explained to him that my wife would need to drop me off the next day in order the drive the new car home. The sales manager instead that I leave with the new care NOW. I ended up having the sales person follow me home (15 miles away), taken him back to the dealership and then drive back home. If I had known about the pushiness of the sales manager, I would not have even gone thru with the purchase. Something needs to be done about his attitude towards customers or you will loss business. Not sure if I will ever be back.

Randi31

Sep 22, 2016

I love the idea of leasing a car....after all you get a brand new car every 3 years! What I wasn't informed of by Hyundai when I signed my lease is that if I don't stay with them after the lease is up, there is a $400 TURN IN FEE. That surely would have been nice to know!! Also, when we finally settled on a monthly payment, they magically added another $20 to my payments (maintenance package) which they also failed to mention until mid-signing. As far as the service, every oil change basically was a whole day affair. One time it took over 3 hours....FOR AN OIL CHANGE. And I even made an appointment each time. After that ordeal I decided to use their shuttle service. Well, by the time my car was done, my pick-up service was no where to be found. I had to have a friend bring me in. As I was leaving the dealership after the service, THEN the driver finally called. That service took all afternoon to complete.The car itself was great and I had no problems with it (2013 Elantra) but definitely not worth the turn in fee and all the other hassles and sales sketchiness.

biggbobb32

Sep 22, 2016

I had a great experience got what I came for...even though it's a little more than I wanted to spend monthly....but overall satisfied....thank you

Randi31

Sep 22, 2016

I love the idea of leasing where you can get a new car every 3 years, right!? Well, come to find out that when those 3 years are up and you want to get a different car, if you don't choose Hyundai they charge you a $400 TURN IN FEE!!! That would have been nice to know when I signed the lease. Also, when I settled on my monthly payment with them, they magically added another $20 to that payment (for the maintenance package) which they also didn't inform me of until mid-signing. Then as far as maintenance service goes, for all of my oil changes (I even scheduled an appointment for all of them) it's basically a whole day ordeal. This one time I waited over 3 hours .....FOR AN OIL CHANGE. Then after that incident I decided to use their shuttle service. Another mistake because by the time my car got finished, the driver never showed so I had to have a friend bring me in. As I was leaving the dealership, THEN the driver calls to come pick me up. A little too late buddy.I loved the car itself and never had any problems (2013 Elantra) but everything else was totally not worth it.

tonyxacp

Sep 22, 2016

Its a good place to buy a car, I would recommend my friend and family to shop at Orlando hyundai, plus I honestly think my next car will be from Orlando hyundai...

imontano

Sep 17, 2016

Great experience and great car. I hope to have for years to come. Nigel was helpful and honest. There should be more honest people to deal with buyers.

luis_carballo_pr

Sep 16, 2016

Thank you for the great service. This was my second lease and love it. I am pretty certain that I will be getting my third lease with you guys. Thank you again

sol2soul7

Sep 15, 2016

This was my second experience with Orlando Hyundai and it was just as stellar as the first! I was greeted immediately. I felt comfortable the whole time...and that is very important to me as a female going alone to a dealership! Everyone was professional and courteous! I will be back again!

camillalopes

Sep 10, 2016

suzie clark was awesome from the second I filled out the online form to the next day when I had to get my ignition interlock transferred to the new car! thank you for all the help!

oaknwlr

Sep 9, 2016

I like Orlando Hyundai for their consistency in excellent automobile dealership and service. Dedicated staff with professionalism that are welcoming and ready to help abound in all the departments. The manager has a great team on top of their business.

fturluck39

Sep 8, 2016

I had the best service ever in Orlando hundai my credit was not very good and I was able toBuy a brand new car My sales rep was awesome

mercedesfamily28

Sep 8, 2016

It's been a pleasure to deal with Samuel. He made the entire buying process a pleasure. Great guy overall. Thank you Samuel for making me and my family extremely comfortable.

cdfrancis12

Sep 7, 2016

Good customer service, timely, attentive, relaxed environment. Professional service. My experience with Mr. Lukus Felder as my dealer was to date my best experience at a car dealership. Will be back!

tracy

Aug 28, 2016

I hate to have to be writing this review as my car buying experience started as a really good thing. The sales guy was very nice. I took a couple of days to make a decision and when I went back they had sold the one I wanted. The found the color I wanted at a different Hyundai dealer so they went over and got it. I met with the finance guy, who seemed very nice. He convinced me to get the 10 year warranty and worked hard to still stay within my budget. Sadly, this is where it all took a turn for the bad. I got home and realized I was only getting a 7 year warranty. I called my sales person who had the finance guy contact me. He swore that we had talked about this and he had the documents to back it up. That was 3 weeks ago and I still have not seen the documents. I contacted my sales person again who said he was going to work to resolve this. I have never heard back from him either. It's like nobody wants to deal with me and in the meantime I'm paying for something different than what was promised. Just BEWARE when signing anything.

tenaj8646

Aug 26, 2016

Overall good experience. I walked in with the purpose of walking out with a new car and Juan assisted me greatly with achieving my goal.

austenre

Aug 26, 2016

I love Orlando Hyundai! I recommend Orlando Hyundai to all my friends at every opportunity. Please keep up the good work, and continue to make Orlando Hyundai the best car dealership in Orlando.

mark53

Aug 25, 2016

Got the car that best suited my needs with the terms I required. I had an overall great non-stressful experience with the sales and finance folks.

orlstan321

Aug 25, 2016

Awesome experience. The red carpet was rolled out for me. Mark did an amazing job explaining the car to me. Sue was very thorough aswell.

sonofgrig

Aug 25, 2016

The staff was friendly and knowledgeable. Never once did I feel as though I was being pushed to hard to make a decision. I will recommend this dealership to my friends!

Gregg Halteman

Aug 23, 2016

This was by far the best car buying experience I have ever had. No pressure, no "turn overs", no games. My first contact was through the Internet sales manager Norbert, who was very accommodating and prompt in answering my questions. When I arrived at my appointment, Norbert was still with another family, so he introduced me to Daniel, who stayed with me for over 3.5 hours! (I appreciate the fact that they do not abandon you, or turn you over to someone else for the "close") Your sales rep will start with you, and if you end up buying a car, he or she will hand you the keys and watch you drive off the lot. That is what Daniel did for me. Every step was clear, and they worked hard to get me the very best deal. The finance director is super, and extremely well organized. Even though I went in with pre-approved financing, they worked to see if they could find me a better deal. I drove away with an amazing new Sonata Sport that I absolutely love, and I will definitely go back for any future purchases I may need. Thanks to Daniel and the entire staff. They absolutely rock!

Gregg Halteman

Aug 23, 2016

This was by far the best car buying experience I have ever had. No pressure, no "turn overs", no games.My first contact was through the Internet sales manager Norbert, who was very accommodating and prompt in answering my questions. When I arrived at my appointment, Norbert was still with another family, so he introduced me to Daniel, who stayed with me for over 3.5 hours! (I appreciate the fact that they do not abandon you, or turn you over to someone else for the "close") Your sales pro will start with you, and if you end up buying a car, he or she will hand you the keys and watch you drive off the lot. Every step was clear, and they worked hard to get me the very best deal. The finance director is super, and extremely well organized. Even though I went in with pre-approved financing, they worked to see if they could find me a better deal.I drove away with an amazing new Sonata Sport that I absolutely love, and I will definitely go back for any future purchases I may need. Thanks to Daniel and the entire staff. They absolutely rock!

deoramlauchman

Aug 22, 2016

I recently visited Orlando Hyundai to purchase a car for my daughter and I received exactly what I wanted. The price was reasonable and the staff did everything they could to make it us happy. I highly recommend this dealership next time you are shopping for a car.

aiortiz671

Aug 22, 2016

Purchased vehicle in 2014 had service at orlando hyundai when 2016 model came traded vehicle 14 for 2016 both times was impressed with service and staff at Orlando Hyundai

robertadkins785

Aug 19, 2016

Ramone was very helpful in showing several models of the Sonata. I chose the Sonata Sport because it met my needs in a new vehicle. This is my fourth Hyundai and the level of quality improved with each model. I love the quietness of my car and smoothness of the ride.

crohn1988

Aug 19, 2016

This was my first new car purchase and I must say Mr. Cliff Wilson was excellent. He was very knowledgeable and experienced and matches you with the vehicle that best meets your needs and budget.

atkinseagle95

Aug 18, 2016

Wonderful car buying experience! I love Orlando Hyundai! They got me out of a "clunker" that I was overpaying for and into a brand new car with a lower APR and fully loaded too!! Leather seats, sunroof, touch screen,..so many luxuries

ebonisurgick

Aug 18, 2016

Had a great experience with Orlando hyundai. The original salesman i scheduled with had to leave but he introduced me to another one who would take care of me. Very professional. Great place

saramondra89

Aug 18, 2016

All the staff was very helpful and profesional i personally thank cathy for all her help she is awesome and very professional, they did everything tbey could to help me with this purchase she excee my expectations .

wendell_palmer

Aug 15, 2016

Norbert was very patient and courteous we didn't feel like he was just trying to sell us a car, he took the time to explain features benefits and options

irisnperez

Aug 13, 2016

This is my second car I bought from here great service I don't have any complete all I have to do is call the sale person and he have everything read for me

saya.arakawa

Aug 13, 2016

Norbert was my salesman and you could tell how passionate he was about his job. He was very friendly and was very helpful during my purchasing process.

putnamspence

Aug 11, 2016

Overall, was a great experience. We were more than pleased with our Salesperson, Terin. Like most, I was dreading the process. I was so wrong. I can't speak highly enough of the overall experience. In the process of getting a repair completed, I can't speak highly enough of the staff. Everyone was amazing and I felt truly went above and beyond. They all seem to really enjoy what they do and it shows. Everyone was laughing and smiling. Over the week of purchasing and fixing a minor ding, I dealt with Terin, Glenn, Kyle, Gerry, Allan & the ladies at the Cashier's desk. I am sure I have missed someone as everyone went out of their way to say hello and check in to make sure that I was taken care of. I also was sent for a rental. There's not one person that I could speak negative about (including the independent car rental staff. They spoke highly of OH too). This is possibly the best team that they could have assembled. In the week that I have had the car, I have told everyone that would listen how great the experience was. Turns out, I may have been the last in Orlando to know! I will be back the next time I am in the market.

joewhite404

Aug 11, 2016

I do believe that Orlando Hyundai was upfront and honest, however, I was very displeased to learn about my lease end turn in... When I leased my 2013 Azera, I feel like I was misled by King Hyundai in Deerfield Beach. I was led to believe there would be some wiggle room on the mileage over fees and wear and tear, as long as I leased or bought another vehicle. Instead, I learned from Orlando Hyundai that none of that was true and now I'm completely screwed and now thousands of dollars in debt based on my lease turn in. Again, I'm not complaining about Orlando Hyundai... My gripe is with King Hyundai, because I was verbally told something that made me sign that lease. Why else would I have agreed to lease the car from a dealership that was 250 miles from home, if I was worried about being charged $0.20 per mile??

nasserahmad

Aug 11, 2016

Kyle was a prefect help and definitely he did his best to help and suzi is a great sales associate over all it's a good place to buy from .

seanh0815

Aug 10, 2016

The team at Orlando Hyundai, and in particular Daniel, were terrific to work with. No pressure sales and attentive to my needs. I would recommend this dealer to all of my friends and family

savannah2254

Aug 10, 2016

Everyone at that dealership was so friendly, informative and helpful. Especially Robert. The place is very clean and spacious. That same morning I stopped at Kia cars down the block they were pushy and talked so fast and I didn't like it one bit ! They tried to sell me a car I didn't want. I left upset went down the block and across the street to Hyundai and was so pleased! Robert listened to what I wanted, what I was looking for. I and i got it! OHH! Hyundai!!!!! Yaaaay. For me! Thanks team OH! Hyundai

sbpierre130

Aug 7, 2016

It was a great experience at the dealership and the professional service. The warranty on the car is superb and would recommend family and/or friends to purchase a Hyundai vehicle.

nylady602010

Aug 6, 2016

The salesman was excellent and service. Great location and I will use the service department. The staff was very friendly and came around to congratulate me on my purchase.

staceyj777

Aug 4, 2016

This was a great experience in buying a car. I didn't feel pressured to choose on the spot and was able to leave and come back to get same deal.

dmmbutterfly

Aug 4, 2016

Your salesperson Juan was very professional and very pleasant to work with. This is the second vehicle that Juan sold us. Very impressed with this dealership. This was a stress-free day at a car dealership.

ebonysimmonegrn

Aug 4, 2016

I love the car and the process went by pretty quickly for a Friday. The staff was really nice and Jerado did a great job! I will definitely recommend them to everyone I know

jedrexler

Aug 4, 2016

Treated fairly by everyone I dealt with and never in a position where I was just waiting. The purchase process was pretty quick and went smooth.

shaydz2003

Aug 3, 2016

This is the second vehicle that I have purchased from this dealership and they have provided excellent service each time.My salesman was very patient and attentive to my requests and needs. He provided great advice and worked very hard to see that all of my expectations were met.

doug.soto

Aug 3, 2016

They didn't try to swindle me. I could talk openly about what I was looking for what I felt I could afford and what financing options I felt comfortable with and they looked for something that fit my needs and budget. What they offered they delivered on. Friendly staff.

librada0810

Jul 29, 2016

They were all very professional and helped me find a car that met my needs. I didn't think I would like any of the cars (or find one in my price range) with what I wanted, but I did and it was great! I love my car!

joey.antrim

Jul 28, 2016

This was one of the best car purchasing experiences I've had. There was no pressure and i got exactly what I wanted at a fair price.

paul2304

Jul 28, 2016

The salesman, Mark was very friendly and professional , he showed us the cars we wanted to see, and presented us with financing options, and let us make our decision ,he was not pushy or overbearing. thank you.

aliciacpolverari

Jul 27, 2016

My experience at Orlando Hyundai was amazing. Everyone was so nice and helpful. I came invert nervous and uneasy and Terin made the whole experience so great. Thank you thank you thank you for everything!!!!

Bert Mendoza

Jul 26, 2016

I dont believe that in times like this where customers are respected and taken care of, Orlando Hyundai exists. Worst experience ever buying anything. They do not respect the customer in any way at all. I went to buy a new car and before showing me the car they wanted me to get my finances cleared. I said I would want to look at the car first before going over the finances and they wouldnt agree. They came to me with a quote which I felt was a rip off. I asked them if they had any offers or discounts that I am not aware of and that somehow annoyed them. They told me to buy the car from some other dealer if I wanted discounts. I couldnt believe my ears. I said what? They said ya, you heard us right, GET OUT. I was astonished. I was told to get out just for asking if there are any discounts available. This place is unbelievable. Guys stay away from this place

FRIEDMIKE

Jul 26, 2016

I was contacted by Orlando Hyundai via the KBB Instant Cash Offer program as they were one of several dealerships that offered to buy my trade at a predetermined KBB price based on my vin, mileage, equipment, etc. Additionaly, I was aware of the dealership as i had leased a Hyundai Genesis from them 5 years ago, but my sales manager (Jason) was no longer there and had since moved to Acura. The dealership reached out quickly after I submitted my interest in the program. We scheduled a time and I came into the dealership. The salesperson (Suzie) that contacted me was in showroom when I arrived for my appointment. However, after two minutes, she had to handle a delivery and vanished. I headed out to the lot to see the vehicle we had discussed (Hyundai Santa Fe SE Ultimate) via email and phone and that she urged me to come in and look at. I quickly realized that they didn't have the vehicle. Another salesman (Jerado) came and found me on the lot at Suzie's urging. He could not locate the vehicle we had discussed or any vehicle with that package. While I was there however, they did appraise my car in person and gave me a written appraisal higher than the KBB Instant Cash Offer by almost $400. My excitement was short lived. A week later Suzie reached out again via email and said they would still buy my car for the appraised price and included the number in the email. I told her I wanted to go forward with the transaction and asked for a time to come in. 24 hours later she emailed me saying she had made a mistake and that the price was now $1000 less since I wasn't buying their car. I told her they are free to adjust their price, but they should still match the KBB Instant Cash Offer they had agreed to. Suzie said her manager said they could not. These type of bait and switch tactics are what give car dealers a bad name and reputation. The salesperson at Orlando Hyundai wasn't available during the time we agreed to, didn't have the car she said they had, and didn't honor either their appraisal price or the KBB Instant Cash Offer price they agreed to that hadn't expired. Terrible tactics and approach. Clearly, the dealership is using the KBB program as a lead generation tool with no interest in buying your car unless you buy theirs. Their intentions are not above board or ethical. They should not be participating in a program they had no intention of honoring. I would not recommend the dealership and will not consider them for any transaction going forward.

jrtalamas

Jul 21, 2016

I had a great experience from start to finish, everyone was courteous and helpful, loved my salesman Cliff. I would recommend anyone looking good for a hyundai to stop in.

migatzangela

Jul 21, 2016

Cathy was very helpful and professional. She went out of her way to offer me quotes on several vehicles and made sure to explain anything I had questions on. I am thrilled with my new lease and would recommend Orlando Hyundai to anyone.

pmarti8838

Jul 21, 2016

Great buying process, very accommodating. I brought my toddler in with me, and they were very nice. I would recommend this dealership to a friend.

zamith

Jul 16, 2016

Atendimento profissional, amigavel. Produto excelente. Preco competitivo. Nenhuma reclamacao no processo de compra. Todas as explicacoes solicitadas foram atendidas pelo vendedor. Dirigi-me a concessionaria apenas para realizar o test drive, pois estava na duvida entre o Elantra e o Corolla. Final da historia: comprei o Elantra sem examinar o carro concorrente..

loovenskylouis

Jul 14, 2016

Susie was Very friendly and helpful, she explain everything very clear, and made the process very easy, will definitely return when it's time to purchase my next vehicle, which is soon

pachotcynthia

Jul 14, 2016

They are very friendly, on point, workable. They have many type of cars. They match up to what they have online. Just gotta read small printing on their ads.

walkerpest

Jul 9, 2016

I traded my Sonata Hybrid in because I am facing retirement and wanted lower payments. I have always been very satisfied with Orlando Hyundai as I have always received very professional and courteous service and I hope to continue our relationship.

kramos1234

Jul 7, 2016

Daniel greeted us immediately, was very attentive and was very helpfull with our needs. I would definetly recommend Hyundai to my fam and friends. My car is doing great, amazing features and it is 2017! What more can I say! Very greatful for it.

clr8403

Jul 7, 2016

The entire team went above and beyond for me and Suzie was on point and very specific with everything. She definitely made my purchase experience a great one!

c.suder28

Jul 7, 2016

Everyone was very friendly and helpful though it took a bit longer to get everything taken care of than I though it would have. Overall it was great service.

efyoung126

Jul 6, 2016

Everyone I met was friendly and knowledgeable. No one tried to sell me something that I did not want. Overall this experience was one of the best I have ever had. I would recommend this dealership.

pastorjoshrosado

Jul 6, 2016

Excellent people & staff! Great to work with from start to finish! All things were done to my satisfaction. First time buyer and I loved how professional everyone was. I was treated with the best customer service possible. Kudos to everyone on the floor, and all the Staff for excellent work! Also appreciated the diligent work of getting my funds transferred safely and accurately. My ONLY CRITICISM is with your bilingual Spanish reception/operator... those ladies need more training on how to handle very important information/requests. Perhaps a re-coaching or intensive "customer service" training course would help. I used to work at Disney, and these ladies would benefit from learning how & what true Excellent Customer Service Phone Operator conduct and service should be like the way they have at Disney.

franksandsinfo

Jul 2, 2016

We had researched the Hyundai Sonata at Jenkins some half year ago so were ready to trade in our 2009 Sonata. As our discussion progressed, we decided to trade in our 2009 Kia Sorrento (although we had hoped to receive $6500). The dealership handled our needs very well.

ncolon0

Jul 1, 2016

I desperately needed a new car. After going to another dealership and not receiving the best customer service I went to Orlando Hyundai. I met with Suzie Clark and told her what I was looking for and the price range I am willing to pay per month. I test drove a new Hyundai Accent and loved everything about it. Not once did I feel pressured to make a deal. Suzie was amazing and even set me up for my first oil change later this year with Jay from the service department. I strongly recommend going to Orlando Hyundai if you are looking for a new or used car. I know my family will!

josephofe

Jun 30, 2016

Good deals, finance person helps through the entire process and good comunication. We had to go back to the dealer and all the paper work was according to what they told us.

viviana031987

Jun 29, 2016

Staff was friendly, willing to help, willing to listen to our needs as consumers, eager to negotiate so we could buy the car we wanted at a price that was comfortable. Jovanni was friendly and empathetic to our needs which is something that not everybody has.

dlhpsu

Jun 26, 2016

Great dealership and great salesman. The suv was spotless and the dealership is large, I would definately recommend this dealership for there next car. comfortable waiting room

ejf1115

Jun 26, 2016

I got exactly what I wanted. I built it online and got what I wanted and more. Friendly professional staff. I recommended Orlando Hyundai to my friends should they need a great vehicle with a fantastic guarantee.

rjbookman

Jun 25, 2016

I have been a loyal customer for 10 years at Orlando Hyundai, I started this process 3 months ago, and I was disappointed in the way I was treated, after buying/ leasing 5 cars!!! When we came in on 06/15/16 it was much better, I was trading my 2013 Sonata SE it was coming off lease, my wife and I took the Elantra I picked out for a test drive, but was to short due to NO GAS , this has been the trend with test driving during this process, not sure why? Cliff and Warren were very good, and Gary and I came to a acceptable number, all and all , it could have been a little smother but OK. Thank you Orlando Hyundai

borneo1063

Jun 23, 2016

was very knowledgeable and knew about the car I was purchasing, showed and helped me find the car I was interested in, Good job all the way around...

jericho3k

Jun 23, 2016

Had a wonderful time at this dealership highly recommend it to anyone shopping around they were very straightforward and not pushy at all. I definitely will be returning here to purchase my next car.

margeo569

Jun 21, 2016

I love my car, overall the service was great. The only concern I have now is the hesitation of the car when at stop sign or slowing down while driving, then to proceed with driving the car hesitates. This car has a an appt for June 22 to check this issue.

pierluigi.gaeta

Jun 17, 2016

We were pleasantly surprised with our experience at Orlando Hyundai. Glenn/sales manager introduced me to Lucas and the process was very straight forward. I was treated with politeness at every point. Billy was also very helpful. All my questions were answered promptly. Walter/finance closing is very efficient and informative. We appreciate all the help that put us in our new Sonata, great car at a good price. Thanks to the kind people at Orlando Hyundai.

anne.camblin

Jun 16, 2016

Everyone was extremely professional and friendly; we would be glad to deal with them again. Our new car is great! The negotiations were not too painful ;)

stevebennett

Jun 16, 2016

Love the suv, purchase experience was excellent we would recommend them to anyone. 3rd purchase of a Hyundai find the vehicles to be fun & a pleasure to drive

larry17

Jun 16, 2016

Excellent place to purchase a car. Plenty of cars to select from and the staff is very pleasant and helpful. Handled most of the details on the internet or by phone. The car was waiting to drive away when I arrived at the dealership.

ncharles34711

Jun 16, 2016

This was by far the best experience that I have had buying a vehicle. The lease package was very attractive and 60% residual is the best in the market. In addition, I was offered a great retention package, free maintenance for the term of the lease.

vwpaul10

Jun 16, 2016

Normally buying a car is awful and not a good experience. I felt I was treated great by sales person (Rich) and the overall experience was great

pattit1015

Jun 13, 2016

Terin was a nice young man. He was very helpful and answered all my questions thru the whole process. Jeraldo also help experience at Orlando Hyundai very pleasant. He answered my on-line questions as well as, helped oversee Terin during my buying experience!! Thank you to both of you! I will be recommending you to my friends!!

lazyboymartin

Jun 9, 2016

Had a great experience. The staff got me in and out quickly and fairly. I am very satisfied with my vehicle as well. It had way more features than my last one for a better price

cwatts2

Jun 9, 2016

We love the staff at Orlando Hyundai (particularly Suzie, who has personally handled all 3 of our Hyundai purchases since 2012). Suzie is always very pleasant and attentive to our needs. We always leave feeling that she worked to get us the best possible purchase.

sasparillakid

Jun 8, 2016

Cathy was just really wonderful and great to work with you need a lot of employees like her. got me the right color and options I could afford

gapboi1

Jun 7, 2016

Lykas was beyond great. He did everything I woukd hope for and did not play the typical pushy sales man role. He was straight forward, knowledgable and kind!! Much different then the dealership I left to visit orlando hyundai!!

Emma J

Jun 4, 2016

An overall beautiful experience! The process was quick and easy, Suzie Clark answered all my questions and gave me plenty of options! Walter from financing told me everything I needed to know and even gave me some tips on how to raise my credit score and handle insurance. They handled the transfer of my tag and title right there for me, and even returned my rental car for me too!

curtis10914

Jun 3, 2016

good dealership to work with. staff is great to work with and not pushy to make sales. ask for Warren or Norbert for great customer service

karenlandron

Jun 3, 2016

I am very happy with my new elantra! I didn't need a new car but i wanted the elantra. Its classy and comfortable to drive. This is my fourth Hyundai.

marthadabolish

Jun 2, 2016

I really appreciated Mark taking the time to help me find the right vehicle. He was very informative on all the vehicles I inquired about. Also, want to thank Mike Rush who was very thorough in explaining my lease agreement and went that extra mile to get me the best interest rate available.

sarah_kelly22

Jun 2, 2016

All of the staff at Orlando Hyundai were very hospitable, however I must acknowledge Jerado Gaulden for providing such professional and extraordinary service. He wasn't just trying to sell me any car. He took the time to find out my needs and understand my financial situation. I was very indecisive as to which model and color I wanted to purchase and Jerado was so very patient with me. I eventually found what I was looking for and I am extremely satisfied with my purchase. Jerado was kind enough to check on me post purchase and answer any questions I may have had. My overall experience was satisfactory. I Would definitely recommend this location & Sales Rep in the future.

lgoodman40

Jun 2, 2016

Great customer service and friendly staff made my visit pleasant. I would tell all my friends. Jerado really took good care of me, he was very knowledgeable products.

mbender71

Jun 2, 2016

To date I have leased or purchased from three (3) different Hyundai dealerships in the Orlando area. Although my experiences were good with the others, I can say without a doubt that my latest lease from Orlando Hyundai was the best. The staff was very friendly and in no way did I ever feel pressured. My salesman started with me via my internet inquiry. I visited the next morning where the sales manager did everything in his power to understand my situation and offer me the best deal. I can't recommend Orlando Hyundai enough so please give them a shot. You'll be glad you did!

cffreeman

Jun 2, 2016

The car is PERFECT I am in love. Your finance managers will leave a bad taste in the mouth of the customer. NEWSFLASH you are not the only HYUNDAI dealership. NIGEL has great knowledge and he truly cares about your customers.

beto0

Jun 1, 2016

everything was very good at the dealership, salesperson was very nice to me, answers all my question, I will recommend to all my friends. All people at dealership were very nice, customer service was very good

moore.sarah127

Jun 1, 2016

I purchased my first vehicle from Orlando Hyundai and the customer service paired with many options of models made the experience great and stress free. Awesome staff!

chehmann

May 31, 2016

Good, however, I wish there was more incentive for returning customers. Especially those who have a perfect proven track record with this dealership and Hyundai both financially and returned car under millage and in great condition!

blnolan14

May 30, 2016

Very kind and professional people at Orlando Hyundai!! I'll be back in 3 years to look at a new car IF this ever stops being so fun to drive!!

amdean27

May 27, 2016

A very positive experience , I would recommend the dealership to friends & f family. The staff was very friendly and courteous. Offered several time to have a refreshments on them. The dealership was very clean and tidy.

v3ballinken

May 27, 2016

The employees were very friendly and helpful with the whole experience of buying a car. It took a little longer than expected, but well worth it in the end.

johnprez

May 27, 2016

awesome, best experience ever. Sales person was extremely knowledgeable regarding product features. the car could use a better sound system especially since we paid for the tech update.

remro1229

May 27, 2016

I've purchased a few Hyundai vehicles this is my 4th vehicle and I will be a true Hyundai owner for as long as my as I am able to drive.

johanara_7

May 26, 2016

My former car kept getting scratched on the sides when entering and leaving my tiny condo garage, and I wanted something that would fit more easily. I was allowed a short test drive in a brand new Accent vehicle and ended up purchasing an Accent model. They worked very hard to get financing for me, and although I think I paid more than I wanted, I am very satisfied. I was never left alone, even for a minute. They are so very friendly.

darinriggio

May 26, 2016

Lucas was great - I was about to walk out and in the end he made the deal happen which we appreciated. Also we didn't wait long for the entire process which sometimes takes hours

ralvarez59

May 24, 2016

i have no idea what in the world this review is about, i have not been to service yet..so how can i review it? this is ridiculous, that i can proceed if i do not fill this particular one

evehjaka

May 24, 2016

I have been a customer with Orlando Hyundai since 2002. Every time I go in the showroom I leave there satisfied. Mr. Edmundo Rivera was my sales rep this time and he did everything he could to make sure I was happy with the vehicle I purchased. He was very patient with me and i never felt pressured. I will recommend Edmundo to anyone I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase. The Orlando Hyundai made me feel like I was at home. I love and ENJOY my new car. Thank you Orlando Hyundai.

dlemmon2

May 24, 2016

Time well spent. I was very well pleased with the salesman and the person in the finance office. I will return for future information and service.

mbender71

May 23, 2016

I have leased a lot of cars during the past 20+ years and have jumped around many different dealerships in Orlando. I've leased from Audi, Lexus, Hyundai, Honda, Nissan, Jeep, Mazda and more. Not many dealership new car sales departments truly stand out as much as Orlando Hyundai. My business with Orlando Hyundai (or OH for short) was incredibly honest and fair. I tend to do my research ahead of time and have learned alot about dealerships and leasing over the years. My quest for two new vehicles began over the internet with two days ago with a quick response from Richard, a salesman at OH. The emails back and forth were quick and comprehensive. Later that same day I received a phone call from another salesman named Glen who addressed all my concerns and assured me that my trip to the dealership would not be a waste of time. The next day (yesterday as of this writing) I visited at 9am sharp. The early bird catches the worm and I got to speak directly in length with one of the best sales managers I've ever run across. His name is Gary. I can honestly say that OH makes an strong effort to determine exactly what will make you happy in regards to vehicle and financing. I know that many strings were pulled for my deal and I can't thank OH enough for the end result. I'm super pleased with my 2 new cars and even more pleased at how little haggling I had to do. Please visit OH with an open & fair mind and you'll come out with a new car, a great deal, and big smile!

tmschrat

May 20, 2016

The shop people are super to work with they look out for my car. I have been treated with respect and I am always trust there service.

justinbm1

May 15, 2016

The people at Orlando Hyundai worked very hard to get through some red tape, save me money, and make sure I had a vehicle. They were friendly and professional.

liebe.le

May 11, 2016

Everyone at Orlando Hyundai are very helpful and friendly. I would definitely return to Orlando Hyundai to maintenance or to purchase a new car. They were nice and efficient.

kgurley0

May 9, 2016

Lack of attention to detail after the sale, just makes a happy customer 'go south' very quickly: -promised full gas tank. Missed this on delivery (that's OK as it was late in the evening), but no follow-through upon 2nd attempt at the dealership. -door scratch...highlighted but no fix in process...attempting to ignore this so it will be forgotten -Visor stains....highlighted but no fix in process....attempting to ignore this so it will be forgotten -didn't' understand where, how, and who would be doing a trailer hitch install on a vehicle that is over 1 year old. REALLY? I'm the first doing such an install. OK, maybe, but at least keep me informed of what is happening when we are doing things in an unusual manner. This dealership hid these "lack of awareness" problems from me, hoping I won't notice -bummer damage from trailer hitch installation....didn't identify this problem and now ignoring it so as to hope it will be forgotten

josheppr

May 6, 2016

I had a good time buying my car best espirience I had in a log time since I bought a car all the staff did a great job

langleyb38

May 5, 2016

I had been interested in the Genesis vehicle for some time and was reviewing the features and cost on line. As a result Richard from Orlando Hyundai called and asked me to come in. I went to the dealership and ask for Richard and we sat at a table and I described the type vehicle that i was interested in. He asked about a trade in and I showed him my 2012 Sonata limited. He then showed me the car of the color and equipment that I wanted. We took a short test drive and we came back to the dealership and began to negotiate the cost difference. While I paid a little more than I expected to pay, I am happy with the results.

vanessa.young531

May 5, 2016

Came in with our two kids looking to get a new vehicle so we could have more space. We were able to find one that fit our needs and were able to completethe buying process in a timely manner.

edtitus

May 4, 2016

This is the third vehicle I have purchased from Orlando Hyundai and each time I have received a fair price and excellent service. I would recommend Orlando Hyundai to my family and friends.

Perc-Lynn

Apr 30, 2016

Everyone I interacted with was extremely friendly and upbeat. They made car buying fun and easy! I will be back very soon!!! Looking forward to the new 2017 Elantra!

tlynnebrown

Apr 28, 2016

I'm so happy I decided to call Orlando Hyundai! Jerado was professional and never tried to beat around the bush with pricing. I was treated with respect and got a beautiful car and awesome deal. Thank you so much!!!

mac16onpoint

Apr 27, 2016

"It was a pleasure to work with the staff at Oh Hyundai....staff were pleasant and courteous....all problems or little ""hiccups"" were taken care of immediately...will be recommending this Hyundai...."

jgates1950

Apr 26, 2016

I have had the opportunity to lease 2 Santa Fe Sport vehicles and both experiences have been a pleasure and I would recommend the dealership.

jkscoble

Apr 25, 2016

In my rush to complete a change of vehicle at the end of its lease, having a limited search time, having checked out Toyota and on my way to Mazda, I checked out Hyundai online. Ms. Douglas invited me to stop by and I did. Two visits later I was on my way home with a vehicle I am quite happy with at a price within my stated range and what could be better than that?

betrina.g

Apr 23, 2016

I kept going back and forth over what car I wanted, and Daniel was so patient and helpful with us during this time. Even when we had to stop or have time to think, he always made sure everything was explained fully to us all.

alvr2jo

Apr 23, 2016

NOTHING SPECIAL.... A FEAR NEGOTIATION.... UNFORTUNALLY, I WAS DIRECTED TO PURCHASE A INNECESARY INSURANCE FOR THE 4 TIRES.... THIS IS SOMETHING THAT EVERY DEALERSHIP PERFORM IN THIS COUNTRY.... HYUNDAI IS NOT THE EXCEPTION.... MY UNDERSTANDING IS THAT THIS IS A NORMAL PRACTICE..

asenciem

Apr 23, 2016

My experience working with the Orlando service department has been great. They call you for reminders, their recommendations are reasonable and their staff is helpful and friendly.

akalee6

Apr 23, 2016

Suzie and Kyle are great to work with and made this a pleasure to buy a vehicle. Thank you both so much !! If you want a Hyundai go to Orlando Hyundai and ask for Suzie

hope83169

Apr 21, 2016

It was a Hassel free no pressure experience that I will recommend to friends and family looking to buy a vehicle. It was actually a fun day to buy the car!

isurfthewave

Apr 21, 2016

Had a very pleasant experience, was treated very well, and everything run very smooth, everyone I had contact with was very nice, I will recommend the dealership

craigvandunk

Apr 14, 2016

Buy salesperson warm will an outstanding service with me she provided me with all the information I needed and made by experience at the dealership in Iceland

jeffholgersen

Apr 13, 2016

Great experience overall. Rick and the team continue to do a great job. This is my third purchase and have no plans on looking elsewhere.

rdieterle2000

Apr 12, 2016

it was everything I expected. i was on vacation in the area and looked up the dealership on line. requested more information on the 2017 santa fe sport. i was contacted with in 24 hours . set up an appointment. came in and purchased the vehicle i wanted.

cobn7588

Apr 9, 2016

They didn't have me approved for financing like they said they did I called my bank she said don't accept there terms, when I return the vehicle all of a sudden price drops by $3000

rotenhroten

Apr 9, 2016

Professional - helpful and would refer a customer - followed up after the sale to make sure the vehicle was performing as expected and that I was satisfied with the care

marisol.valentin321

Apr 7, 2016

I must say that my experience purchasing my vehicle was excellent and very professional. I have no regrets in purchasing the vehicle and I would do it again just same way I did it the first time

mfranca1111

Apr 6, 2016

The car is amazing and I love it. Great sales and finance employees too. This was my 3rd Hyundai, I will be back for a 4th years from now.

tanglyginette

Apr 1, 2016

Everything was wonderful, they all went out of their way to make my first new car experience pleasant. Suzy went the extra mile to help me get financed.

zaddy4

Mar 29, 2016

I recently returned a leased Hyundai Sonata to the dealership and leased a new Genesis from them in the same visit. My salesperson, Terin, did a great job from his first introduction through me leaving in my new Genesis. He really did a nice job of listening to what my immediate needs were for the day (returning my lease) and helping me find my new vehicle. I never felt pressured at any time and he did a great job of communicating the entire process to me while waiting to meet with the financing team. The previous day I'd had a terrible experience at another dealership so I was really happy with the way I was treated at Orlando Hyundai. I definitely recommend them if you're looking for a new Hyundai.

jim.waller

Mar 28, 2016

Cliff Wilson and the entire staff at Orlando Hyundai served us very well. I was empress by the facility including the service department. I will definitely recommend Orlando Hyundai to friends and relatives..

palingsandra

Mar 24, 2016

Our salesperson, Samuel, made our shopping experience easy and stress free. He was very knowledgeable and friendly. Also Walter walked us through the financing and answered all of our questions. When we drove our beautiful new car off the lot we felt very good about out purchase.

istpsebo

Mar 24, 2016

My time spent with Cliff was exactly what I expected. He was courteous and got me in and out in minimal time meanwhile going over all of the key points.

JohnTongue

Mar 24, 2016

Always professional and friendly, never too pushy. Prepared to listen and get the deal done. Bought 3 Hyundais from them and a great experience every time. Highly recommended.

bbrock0

Mar 24, 2016

Easy to deal with and plenty of selections at the price I was willing to pay. No nonsense pricing and lease arrangements that were very fair.

shirleysims

Mar 21, 2016

Everyone was very professional during the purchase of our new vehicle. Everything was handled in an expeditious manner. Lukus went out of his way to make sure we were satisfied.

kim.loud

Mar 18, 2016

Purchasing a car is always stressful. Daniel was very helpful and patient during the whole purchase process. Just had a challenge post purchase getting back an item left in my trade-in.

juan3

Mar 17, 2016

Great salesman. Very knowledgeble of the Hyundai brand and its cars. He was attentive to our needs and gave us car options based on what we requested. His attention to detail and ability to connect with the clie t makes him a great asset to the dealership.

abluediamondtowing

Mar 17, 2016

I would definately return to Orlando Hyundai to purchase or for maintance on my car. They were nice, efficient, and very friendly and helpful. I will be sending other family and friends there when they are ready to purchase a new car.

nancyweeks027

Mar 17, 2016

Jovanny and Walter were very friendly and helpful. Jovanny went above and beyond programing the radio to all my favorite stations while we was in with Walter.

jyoung7

Mar 15, 2016

Overall a great experience. All employees I worked with were friendly and knowledgeable. I have nothing more to say so I will keep typing until I meet the 25 word minimum. There should not be a minimum.

taylor1.henderson

Mar 15, 2016

I was helped quickly and all parties helped assure I left happy . I made my first appointment for my oil change after I brought the car.

casscool1

Mar 14, 2016

I went in to get my 4th Hyundai from this same dealership, and had a fun day. We test-drove 2 vehicles, and I got all my questions answered about the differences. They went over buying vs leasing options.

deborahandrews1957

Mar 14, 2016

CATHY WAS GREAT. SHE MET WITH A SMILE. OFFERED ME SOMETHING TO DRINK. WE DISCUSSED MY SITUATION AND SHE EXCELLENT! THE OUTCOME WAS GREAT AND WENT INTO A CAR PERFECT FOR ME. CATHY IS VERY PROFESSIONAL.

sdaplanner

Mar 11, 2016

everything was real good, great experience , it did'nt take too long to complete process car was in perfect condition and sales person was awesome

conawaymarcindy36

Mar 11, 2016

I had a wonderful experience and I will recommen them. The sales representative was great he was very efficient and helpful he made sure I had what I needed so it was good

flemgd

Mar 11, 2016

See previous This dealer could teach other auto dealers a lot in presentation. Orlando Hyundai has to be the Best of all your Hyundai dealers. Thanks for the service.

karla_2490

Mar 11, 2016

He was very friendly and accurate with information sence the beginning. We took a drive test of the suv i originally wanted, sadly it didnt meet my expectations. But i purcharsed a sonata limited witch i love... its perfect for me, it has many features that im enjoying very much.

dsbryon

Mar 11, 2016

Five star costumer service satisfaction. The staff went beyond their limits to ensure I had the vehicle how I wanted it. They explained everything and ensure I understood all the feature of my new vehicle.

whitedog1

Mar 10, 2016

best Hyundai dealership and best sales and service dept. around.my salesman Edgard Cancel and his coach Glen Bean who was my previous salesman are the best. Also Jay service advisor and service manager Chuck Macintosh are always there to help when needed.

MARTIN2

Feb 25, 2016

Everything was great. Professional sales staff and service team. Trying to help whenever needed. Got the second Hyundai there and will be coming back in the future.

FHinkley

Feb 23, 2016

My experience at Hyundai and purchasing a vehicle was positive and non stressful. Edgard was friendly and listened to my needs and preferences and asked questions to help me find the vehicle that was right for me. Thank you to Edgard!

ROWEC018

Feb 18, 2016

Orlando Hyundai has always met my needs as a consumer. I consider them the best dealership ever. My wife and I both bought brand new vehicles from Orlando Hyundai and we have been very pleased.

LEM1985

Feb 16, 2016

We had a wonderful experience at Orlando Hyundai! We will definitely be back there when shopping for our next vehicle! Edgar was great and helped us with everything that we needed. He only showed us vehicles that were in our price range, and helped us to get the best deal within our budget.

HGILBERG

Feb 16, 2016

Had the window tint installed one day, and gone for the first service, to have all the cleaning and protection of interior applied, five days later

MRICCIARDI3

Feb 12, 2016

Everyone in the dealership was friendly and professional. Best car purchase experience I ever had. They made it easy and Cathy Douglas was great to work with!

cspern

Feb 9, 2016

The atmosphere of the dealership was pleasant, the facility clean and bright, the people all easy to work with. We would come back again when we are ready for another vehicle.

ELY-87

Feb 5, 2016

We called first and they had options ready for us when we got there. We decided to buy the car and Norbert staid thru the whole process even though it was after 8pm

RRINGEL

Feb 2, 2016

It was very easy with the help of our sales rep Norbert. He was helpful in obtaining us a monthly payment that we were comfortable with.

MELJUD247

Feb 2, 2016

I had an excellent experience! I appreciate the fact that this was not a high pressure sales experience. In the past we have walked out on many dealerships due to their overwhelming greed, and pressure, to sell. While I realize you are there to sell vehicles, you must allow the customer the time, and space to make the decision that best suits their needs not yours. When this is followed, the results will turn in your favor, and customers will walk out as buyers as in this sale. Thank You for your kind attention. I look forward to dealing with Orlando Hyundai in the future.

stardustas

Feb 2, 2016

Works directly with me and that I appreciate. Unfortunately, after the sale we discovered and item on the vehicle which has created some challanges. I am again happy to be working with Orlando Hyundai (they have always serviced my 6 different Hyundai vehicles and those of my fiancee.

MARIAMONGE31

Jan 28, 2016

Excellent service and experience. I highly recommend the dealerships and my salesman Norbert for all his work and efforts on helping me find the perfect car for me.

TYSHTONY

Jan 26, 2016

It was car buying like none other. The staff was nice and friendly, very willing to assist me. I would recommend Orlando Hyundai to everyone!

ELIZGLI

Jan 26, 2016

Great sales staff attentive to my needs and ggreat finance as well not trying to sell me more than what i need. Will be back and refer people to the sales person and service

PKIS917

Jan 20, 2016

Hello and thank you for providing me with this survey to share my customer experience. Please be prepared to read an outstanding review. I would like to start by saying that Cliff Wilson was my salesperson and he sets the standard as to what it is to be a salesperson that genuinely cares about the customers needs. I am the type of customer that does not really care about that 8x11 sheet of paper that is brought out to show me numbers I care about the bottom line which is the monthly payment and getting the features that I desire in a vehicle; especially, in my case, going from a Santa Fe to a Sonata. My credit score and the fact that I had my Santa Fe for only two years, made it a bit challenging to make my bottom line a reality but here is what Cliff did for me - He took the time to educate me regarding those numbers and what they meant so that I can better understand my monthly payment. To be honest, Cliff didnt sell me a car. He sold me a darn good deal and that is what made the car more attractive because I saw where I could afford it. He didnt stop there. He dropped some more knowledge on me in regards to ways that I can possibly obtain a better credit score in a year so that I can refinance my vehicle to get a better interest rate and lower my payments. I experienced a few hiccups and sad faces throughout the purchasing process but Rick, with his customer-driven self, put a smile back on my face. All these things combined, made me feel really good about my purchase before, during, and after the sale. Im not going to leave out everyone on the team that contributed to this awesome deal To Walter and Mike in Finance, Nigel - Gary, Kyle, and Billy on the front line. Thank you for exercising patience in making it all happen for me. You made it possible when I thought it was impossible.The only improvement that I can honestly suggest, is that everyone should communicate with each other a little more effectively; especially, in the Service area. As a customer, I felt like the right hand didnt know what the left hand was doing most of the time. In my case, it didnt matter because I am a satisfied customer Another customer might not feel the same way. Rick already has an awesome team. Making improvements on how communication is executed between salespeople, customers, and other areas will set Orlando Hyundai at the top.

WMGB3C3

Jan 20, 2016

I traded a 2010 Hyundai Accent, purchasing a 2016... I dud not purchase my older vehicle from a Hyundai dealer, but desired to have it servicedby the experts. I fell in love with the dealer because of the service experience. Justin, Nigel, Beth and Warren (There was one other gentleman, in the service department, I do not recall his name.) were all excellent! I was expecting to buy another vehicle this year, but it was a no-brainer to go Hyundai and purchase from Orlando Hyundai.

SHUGHESFL

Jan 20, 2016

I was treated with open arms and plan to return for service and future car buying. Salespeople are all friendly and seam not to try to take every customer that comes in the door.

AMIR_GHAFFARI

Jan 19, 2016

Walked into the showroom knowing exactly what I wanted; walked out with my dream car. Samuel was professional and made my purchase a good experience.

PTESTERMAN0915

Jan 13, 2016

Went feeling apprehensive as I have just recently had bad experiences with some local dealerships. Had a completely different experience here. Will definitely buy my cars from this dealership in the future.

MUCHIERIO

Jan 13, 2016

This group is great to work with. The staff are all very knowledgeable and easy to work with during the whole buying car process. There was no pressure or any misunderstandings. I highly recommend them.

STAFFORDJT

Jan 12, 2016

Nigel was an amazing salesperson, knowledgeable, personable sales rep I've had the pleasure to work with. No pressure, nice dealership, friendly people all around. Thank you.

JONNYRHOLDEN

Jan 12, 2016

we love this place and we will come back and buy a car from them again. Great experience and nice sales people their. Thank you for my new car....

TAMICCA.PARKER

Jan 11, 2016

Even though I was scoping the other car dealership, this Hyundai dealership sold me not only the perfect car but it sold me a family especially Daniel. As a salesperson in this industry, others often forget that you have to sell more than just the attributes of a vehicle. You have to be knowledgable, professional and personable. I am truly thankful for the Dealership and Daniel for giving me above and beyond service.

SHAMIKAALEXANDER39

Jan 8, 2016

Proud to be a owner of a NEW CAR. I am a LOYAL Hyundai owner, in my past and present of cars that I have owned, and I will definitely be back in a few years to Upgrade my car with Hyundai!!

GM

Jan 8, 2016

The company I work for has been purchasing vehicles from Orlando Hyundai for several years. It is always a very smooth process, with excellent prices. The service department is also second to none. Suzie Clark is the best salesperson I have ever dealt with.

LESIADIPENTA

Jan 4, 2016

They actually were losing money selling me this car, but went thru with it, helping me with interest rate, lowering MSRP, rebates, etc. So friendly, genuine, and not salesy. I RECOMMEND TO ANYONE looking for a car, a laid back genuinely cool dealership with employees that love it there.

JDILLARD08

Jan 4, 2016

Excellent Dealership, I would recommend to family and friends for their automotive needs. They care about their customer needs and strive to provide great service.

SFCYOUNG63

Jan 1, 2016

I was rather pleased with the customer service the salesman displayed. He was very friendly and always ready to answer any questions. This is the second vehicle I have purchased from this dealership. My family is pleased with the vehicles we have.Thank you

TATOPR23

Dec 29, 2015

the experience sucked i was sold a vehicle well overpriced aswell as im still havin problems now with the bank i was promised 45 days of no pay to the bank and now the bank called me that i only have 30days to pay

GRAPHICSTEEL999

Dec 28, 2015

Thank you for working with me to get me the best possible deal on a new car with the least amount of problems to worry about

ERASMUS911

Dec 24, 2015

My experience was very satisfying and the salesperson was very knowledgeable about the vehicle were purchasing. She {Suzy} was warm and friendly and never pushy. We would by from her again.

MRHOADS0

Dec 24, 2015

Had a good experience with the people at this dealership even the ones who were not part of the sale. They are patient and understanding.

rvinille

Dec 23, 2015

Very knowable of the product, asked about what are my needs and explained what are the best Options for me and my family. I was there just to take a look of the car but the sales person explained everything and make sure that I got the best deal and not pushy at all and at the end i end up buying my Santa Fe ...

SHORTYMUNZ

Dec 22, 2015

Best dealership I've been to staff is wonderful they're honest and very professional. I definitely recommended this dealership for anyone who's looking for a new car

JBUN225

Dec 17, 2015

My experience was pleasant from the first moment. All the employees we encountered were friendly and professional. They worked hard to find the right financing to meet my needs.

NITARDY0

Dec 9, 2015

Our experience buying the car was far exceeded our expectations. The General Manager, Rick, really made the difference by first telling us that he would give us a good quote and then following through by delivering on his promise.

ANGELA.COMBS

Dec 9, 2015

Cliff made the process easy and enjoyable. He sold me my last Hyundai and I was pleased to be able to work with him again.

NATALIEJH818

Dec 7, 2015

My experience at Hyundai Dealership was an overall satisfactory experience. I would recommend this dealership to someone I know. I probably will not get anything serviced here due to prices.

NESTOR2008

Dec 4, 2015

I'm very excited about this purchase It's my best car so far thanks a lot Gracias de nuevo best Hundai so far I like it

BRENDAJROMAN

Dec 2, 2015

Great staff to sell vehicles.love my new car. I will recommended to anyone that want to buy new a vehicle.thanks for everything have a great day

TALKTO0

Dec 2, 2015

The sales representative was awesome, but I had a really bad experience when signing the paperwork on the financial office.At first, I've been told that the best interest rate for my credit score was 8% per year and my installments would be $630/month. I just assumed that was the absolute truth and I gave the OK to close the deal.When I was signing papers, the financial office guy told me: "hey Kleber, I talked to the bank and I got a 5% interest rate for you in exchange to add some extra warranties". The form I was about to sign had a base installment value of $530/month. Plus the extra warranties, I was facing that original $630/month.So, I doubled checked with the guy: "What? Did the bank give me a better interest rate but ONLY if I buy those extra warranties? What if I don't want these extra warranties?". And the guy replied to me: "If you don't want the extra warranties, you're gonna pay the same $630/month, but with no extra warranties".This is clearly a lie, a scam. They take advantage of our state of excitement when buying a new car and extort us. I'm from other country, but I'm not an idiot. And I did buy a new car in this country already, but from an honest Toyota dealer. The extra warranties costed me more than $4,000. Thankfully, those extra warranties give me 60 days to be canceled and get a full refund. Without this way out, I would suit the dealer and Hyundai for sure. This is a really bad practice and it can't continue like that. I hope Hyundai take the right measures to stop these people doing that.

WILLIAMS423338

Dec 1, 2015

Cliff was outstanding. He listened to my needs, asked questions to make sure he understood exactly what I wanted and guided me to my perfect vehicle.

Chelsea77

Dec 1, 2015

I bought a car from this dealership back in March. They were absolutely so rude and nasty to my mother and I. I only received one set of car keys. I have called for months and can't get anyone to call me back. I have talked to the parts manager Alex, the guy who sold me my car Giovann, and the sales manager which I can't remember his name. I have left numerous voicemails with my phone number, not one person has contacted me. I can't believe it has been this hard just to get a second key made.

Angry buyer

Nov 28, 2015

I specifically told them I only needed a buyers order to take to my bank. But instead they ran my credit. Lied to me about them doing this. They called my bank and told them I was gonna do the deal through them which was another lie. To much more went on after all of this. Don't trust these people..

MA.MUNOZ77

Nov 26, 2015

I had a good time in the dealership people were very helpful and courteous I will definitely come back again. I made two friends among the staff.Edgard and Norbert great people.

NGREATBALLA

Nov 25, 2015

The entire staff was very friendly and professional, but the whole process from start to finish took 5 hours, which was way too long to me. Also, during the final financing/service contract paperwork process, the total amount I financed was not clearly explained. A number of approximately $20,500 was mentioned and pointed to on the sheet, but once I got home I realized the total amount financed was $24,000+ and total amount to be paid over the 78 month term was over $30,000!! I was shocked by that and the pricing and all the numbers were not thoroughly explained to me well enough in my opinion. Other than that, I am very satisfied with my new car, all of its features, and especially the color black, which my girlfriend convinced me to choose!

SHAWN2

Nov 24, 2015

Highly recommend Hyundai Orlando and working with Kathy was amazing!!!! She took the time to get to know our needs and help us pick the right vehicle!

PAGAN_1985

Nov 21, 2015

Everyone is really friendly and greets you upon arrival. They are very alternative to your wants and needs when it comes to finding the right vehicle.

ASTOWASSER

Nov 21, 2015

Hold them accountable to what they promise you in the deal. Take charge of the purchase and what you are supposed to receive as they will not.

BCARTER72003

Nov 13, 2015

No complaints. I will definitely recommend people to buy at HYUNDAI. Pretty good service, staff was very friendly. The process was fast, which was great.

S_MALDONADO88

Nov 12, 2015

Cathy was phenomenal. From the initial contact phone call through sale and subsequent follow ups. She was very friendly and willing to work with us .

PENYPENY

Nov 11, 2015

I really liked the attention and the friendliness of the staff. I looked at some of the dealers in the area and by far Orlando Hyundai had the best offers and prices. I couldn't be happier.

CAROLINECROSBY3

Nov 11, 2015

Our salesperson, Norbert, was extremely professional, well informed, and kind. He made our new car purchasing experience informational, fun, and easy! He followed up with us after our purchase and seemed genuinely interested in our feedback. Definitely the most enjoyable car purchase we've ever made!

SHANEKAGATEWOOD

Nov 11, 2015

Cathy was a great sales person.And i would recommend family and friends to see her.I love my car and i am glad I chose orlando Hyundai.

TONY.GRBAC

Nov 10, 2015

Enjoyed m experience. I have been a long time service customer with the 2012 Veloster I was leasing so when it came time to trade it in, I was sure to return to Orlando Hyundai, first, and they were the ones to lease me a new 2016 Veloster.

KATHLEENWEISS

Oct 29, 2015

The dealership was a pleasure to work with. Everyone could not have been nicer. They made buying a new car an easy transaction. We will recommend this dealership to all of our friends and family.

MSBYRON

Oct 22, 2015

My experiences at Orlando Hyundai have been excellent. I have been a customer for the past five years and have purchased and serviced my last three vehicles here. The sales, service and finance teams are great to work with. They work really hard to find the right deal for you. I recommend this dealership to all my friends and family.

MRGNA23

Oct 15, 2015

Always a pleasure dealing with Cliff and the rest of the staff at Orlando Hyundai. Very professional and courteous, and always willing to answer any questions.

SROYAL248

Oct 14, 2015

Orlando Hyundai was my first experience in the vehicle leasing world. My representative for the day was Edmundo Rivera, and he provided excellent service and assistance in leasing my first vehicle! Great experience, and will definitely be back!

C.MORGADO92

Oct 13, 2015

It was a great service. Came from far to buy the car specifically in there. My mom my sister and I have been customers of huyndai for years and me and my sister are happy with our new car.

DIANNBROWN

Oct 12, 2015

Everyone that I have come into contact with at this dealership have been attentive, pleasant and professional. This is the 3rd car in my family purchased thru this dealership - I would not go anywhere else.

CLEVER21NJ

Oct 8, 2015

I had an outstanding time choosing and purchasing my 2016 Limited Elantra. Cathy, my Sales Rep, was very helpful in getting me into a car that perfectly meets my needs, and I can't thank her enough for her assistance. I will be back for another vehicle when the time is right, and when I return I hope to deal with Cathy again!!!

DR8033

Oct 7, 2015

Absolutely wonderful made feel relaxed and listen to my thoughts regarding the car. Salesperson followed up with me to see if I had any questions or concerns

BCMILLER32

Oct 6, 2015

First red flag was a gentleman informing me on how to rate the survey, which defeats the point of the survey. Second, was the total dropped ball on behalf of the finance department. Its obvious once the sale is made, no further effort will be in the follow up or any changes or amendments. I mean why should they? They already made the sale right? Pretty sad. The facilities are in complete disarray. Multiple leaks in the roof during the sale negotiations. Embarrassing. Hopefully the sale of my vehicle will help them afford the repair. Sales person had a weird tactic of making me sign a non legal document just to get further pricing. Very pushy. I wish i just could've spoken to the sales department myself. Looked on Kelly Blue Book after sale, we over paid by 5,000. Thats the last business I will ever give this dealership. Should've gone to Holler Hyundai like I was recommended. No repair or service will be given to dealer. They represent the brand pretty poorly. Lot in no organized fashion whatsoever. Last time I was there the cops were there for some disturbance. Its like the Social Security office in there. Hopefully the car will be better than my experience.

CHEFSHARON

Oct 4, 2015

This is one car dealership that blows apart the notion that all car salesmen are crooks. These guys are up front and honest. Lukas, my salesman was so patient with us. He spent all the time needed to get the deal we needed. He was not pushy but kind and considerate. I would definitely recommend him to anyone I know looking for a car.

LWPOWELL

Oct 4, 2015

Found after delivery that my tires were not inflated to the pressures as noted on the drivers door frame plate, they were several pounds low, surprising. The day, Labor day was quite rainy and that could have affected that service item. I am also not aware IF our new car received a wax job prior to delivery.

JEODOM3903

Sep 30, 2015

VERY SATISFIED WITH ALL OF THE STAFF WHILE MAKING MY PURCHASE. IF I AM LIVING I AM SURE MY NEXT PURCHASE WILL BE A ORLANDO HYUNDAI.

JSAWAN3

Sep 29, 2015

It was a smooth transaction. I would recommend people to go to this dealership. There wasn't any pressure. I was able to discuss my concerns and needs.

MINALEEHANNA123

Sep 26, 2015

Trade 2012 Miata to 2016 Veloster. Payment is much lower now and veloster is very nice to drive around.Orlando Hyundai meet our expectations and definitely will coming back for future maintenance and services.

SEBASTION1901

Sep 22, 2015

Got what I needed. Clean place nice cars overall happy with the service. Will visit this place again when I'm looking for my next car.

SENIORHELP2010

Sep 17, 2015

Did not look forward to looking for a new car, but all the people there made it easy and was friendly. Took the time to answer all our questions. Was not rushed into anything. My wife missed a place to sign and the financial manager came to our apartment to have her sign. Thank you.

ADRIELRODRIGUEZ

Sep 16, 2015

Excellent honest and friendly service. They all make feel right at home. I will recommend the dealer and will definitely be back when ready to purchase my next vehicle.

SEFLORES1979

Sep 16, 2015

Traded in a vehicle that I bought used from this dealership for a new car and would come here again in the future. Thank you.

MAUREENBLESSING36

Sep 15, 2015

Cathy was the main person I dealt with and I was so impressed with the way she made me feel relaxed and answered all my questions. Normally at a dealership I can't wait to get out of their the process being too long. I also dealt with the finace fellow and he wa very good also.I would recommend this dealership to everyone. This whole team has it together. I have to say that buying my car at Orlando Hyundai is the best experience I've ever had at a dealership and I've had many through the years. I can't say enough, on how happy I was.

ADAMSCHUPAK

Sep 13, 2015

I was looking for a car. I came to this dealership, test drove a Sonata, liked it, negotiated, negotiated some more and shook hands. Signed my name a million times and drove off with a newly-leased vehicle. My salesman was very helpful and his boss agreed to a deal that I thought was fair. What more could you ask for?

CRISTOFERSCHIANO

Sep 13, 2015

I really appreciate the car you guys sold me. Drives Great, great price, and easy to purchase, I wish everything were this good and easy. Thanks guys.

CSWOOLF77

Sep 10, 2015

Suzi was fantastic..she let us pick what we wanted then helped us. Also Walter was great when doing our paperwork. Very professional in every area of the dealership..Thanks

WATSON_TENESHA

Sep 9, 2015

I went to the dealership with one goal to get a new car with a budget for my monthly payments. They explored all options to meet my specific needs.

CLAUDIORIVAS

Sep 9, 2015

based on my experience with Orlando Hyundai, makes me want to never change of car brand ever, and Orlando Hyundai is fully responsible of this great experience

BOSTONLIBBY

Sep 9, 2015

My salesperson Jerado was very professional. He did a great job taking care of me from start to finish. I like that there was no pressure, allowing me the right decision. Also Walter in finance was great to work with.

RODAWG13

Sep 9, 2015

Very clean dealership, with excellent sales staff. Back and forth purchase price was a bit tedious, but expected. All features, options, etc explained and gave me choice of color I wanted for car...not just "one" are agreed purchase price.

LORRAINE0102

Sep 3, 2015

This was our second purchase within two months, every staff member we came in contact with was GREAT. we look forward to a long relationship with Orlando Hyundai.

BRUEGGS

Sep 3, 2015

The staff was friendly and courteous, but the "discounted pricing" was misleading. All the dealerships seem to do it, but it doesn't make it any more likable. They offer discounts on the pricing, but the purchaser has to qualify for them. So the reality is that you will most likely only receive a portion of the discount, not what you see on the sticker.Hyundai has a great warranty, but their 3yr/36k mile warranty on electronics is never disclosed until you get into the financing department....right around the time they try to sell the extended warranty. I think it should be on the sticker with all of the other warranty information.A few days after I made a purchase, I received an E mail from the GM offering me "employee pricing". I did my negotiations at the time, but after getting the E mail I felt like I didn't do a very good job at it, and I should have waited a few more days to get a better deal. I will say, the staff and salespeople were great and made the visit a pleasant experience. I just didn't like the "smoke and mirrors" routine with the few things I mentioned, but that seems to be the norm for most dealerships.

Jnbarbera

Aug 28, 2015

Excellent customer service and knowledge of the vehicles. Orlando Hyundai ensured I was purchasing the vehicle that was right for me in my price range

ASHLEY.WRIGHT5310

Aug 26, 2015

Very honest very courteous friendly I refer friends and family to Hyundai to purchase a car or SUV I have learned a lot by purchasing my new brand new car

BBRUCKS0504

Aug 25, 2015

I have now bought 4 cars from this dealership. Im always treated with respect and never hassled into buying a car. I feel that i receive exactly what is promised and i would recommend this dealership to anyone.

HEATHERMAY0712

Aug 21, 2015

Everything was perfect! Jovanny did a lot all of the prework up front and Cliff immediately jumped in and was friendly, but not pushy. He helped us find the perfect car.

RAFA_MORAZZANI

Aug 20, 2015

I had never bought a car and I wasn't about the procedure and they walk me through and explained everything that I had to do.

ADMORK

Aug 19, 2015

Great Experience!! I am very happy I stopped by this dealership. It was an overal great experience. Friendly staff from the beginning. I would recommend this place.

COLTDOUG

Aug 9, 2015

easy to buy. Helped my family get into the car we wanted. Lukus was very friendly and attentive while dealing with us. We will come back for our next vehicle.

ERIC.L.ROBERSON

Aug 7, 2015

Overall, great customer service it didn't feel like I was being pressured into buying a car I did not want. From the start I felt like I was treated fairly.

TDONDEY

Aug 6, 2015

Great experience the salesman was extremely helpful and courteous. I will definitely will recommend this dealership and especially this salesman to friends and relatives in the future.

STEPHON.ANDERSON01

Aug 4, 2015

Thank you for the help and new car. I love it. I'd recommend this dealership to many. I will make sure to tell everyone about the experience I had at Hyundai.

RLGONZALEZ1

Aug 4, 2015

Norbert treated us as we were family, very professional, kept us updated at all times concerning the whole process. From Drive test, the trade in history, the paper work and prices. I will consider to trade my Jeep Compass when the time comes.

WJERDAN

Jul 28, 2015

Everyone was very helpful from start to finish . Manager stopped by to make sure all was going well. Prize for my trade was right where I it should have been ,over all everything was good.

ALBERTO.TORRESPAGAN

Jul 27, 2015

Paul Mitchell did a great job, he work together with finance staff to done the sale in the right amount of time, he did a great job in less of 2 hour I had my new car.

EDAVILA7

Jul 27, 2015

Got my new genesis and I am in love with it. Got to dealer and the whole staff was straight forward and gave me a good deal without a fight. Will definitely recommend this dealer and a Genesis to anyone that ask.

DRT88KEYS

Jul 24, 2015

I have owned GM vehicles most of my life and now both my wife and I own Hyundai's. We love our cars. We especially enjoy dealing with Suzy Clark and enjoy her no nonsense approach to the sales process.

JGB3514

Jul 21, 2015

I was not expecting to buy an car when I went in to pay off my accent. when I asked to see a couple of cars and drove them I bought a Santa Fe Sport 2015. Love it

JJENNINGS59

Jul 20, 2015

I was amazed how the sales rep, Lucas, handled the transaction. I was given a thorough inspection of all the new gadgets since my last purchase of a Hyundai. Lucas convenienced me that I was making the right choice. I wii definitely recommend Orlando Hyundai and Lucas, of course.

SANDIE0

Jul 14, 2015

I haven't purchased a new car in 14 years. I was dreading the whole vehicle buying experience but I'm happy to say coming to this dealership was a wonderful and easy going experience.

JIMLOCKHARTSR

Jul 12, 2015

FEEL MY WIFE AND I WERE USED AND ABUSED AFTER THE SALE.I HEARD THEM LAUGH AND SNICKER ABOUT ME AS I LEFT THE DEALERSHIP.NOT VERY PROFESSIONAL!

NGEMM737

Jul 7, 2015

Great experience, very helpfully no pressure Bought the Elantra and I love it.My salesman name was Robert Duran, was extremely knowledgeable, and worked with me to get the deal I wanted.

ATR2045

May 15, 2015

The people are really nice, and I've have had a great experience with the service department. My biggest challenge was with the buying process. They could not give me a clear explanation of all their advertised discounts and would not honor all the discounts for me without being difficult. In addition, it took 3 visits to the dealer to have everything taken care of as part of the purchase. So I might buy there again, not sure. But I'd definitely go for service.

Mike from Orlando

May 8, 2015

I have been shopping around for a new car for about a month. I went to several different Hyundai dealers checking out prices on the Accent sedan. The prices varied from dealer to dealer. Orlando Hyundai offered me the best deal for the OTD price. They were $2700 and $1200 less than the other 2 dealers. The people I dealt with(Suzie, Jovanny and Glen) were very professional. If you are interested in buying a Hyundai and getting a good deal, you should stop by Orlando Hyundai.

Manny tolentino

Mar 28, 2015

Great service and reliable people. Check with Kathy and juan

Dawn Bender

Mar 13, 2015

This was a great place to buy a car. Easy to deal with only if you talk to Suzie Clark. We came because my dad referred me and he was given a referral bonus. What a wonderful place

Carrie

Mar 10, 2015

I've had my car 15 months. I bought it brand new and bought the extended warranty. It is suppose to be bumper to bumper for 100k miles. They had told me that I get a loaner car if I have to take it in with any problem. My AC quit working. I just brought it in and they said it might not be covered if something like a rock hit the condensor and I have to sit here and wait till they know what is wrong with it. I am now late for work, BC I thought I was getting a loaner car. And I can't believe they might not cover my AC on a car as new as mine with 80k mile warranty still left on it.

Mel1970

Mar 9, 2015

Very Happy with this dealership and the Sales rep an the entire process. I would recommend friends and collogues to purchase vehicles at your dealership.

Tiffany M.

Feb 28, 2015

I was car shopping for over a week. I seen the vehicle that I fell in love with. Catherine was by far the greatest sales person. I thought I wasn't going to be approved for the vehicle of MY choice. Catherine in the other hand was very optimistic and made it work. She got me into the car I loved with my paying less that I expected and that incuded my gap and warranty. I couldn't be any happier with all she had done. She is a very nice person, great sales person and really fights for what you want. I wouldn't have had my buying experience any other way... I definitely recommend her to anyone. 100 stars

Robert

Feb 27, 2015

James continues to provide excellent service and follow-up. His dedication to ensure the service/repair is done correctly, efficiently, and with the customer in mind provides me peace of mind when I need a repair or service done on my Genesis.

m.green

Feb 27, 2015

We had a great experience at the Orlando Hyundai Dealership. We were met by a very friendly and knowledgeable sales person who showed us several cars one of which we wound up purchasing that day.

Beverly & Thomas Brisbane

Feb 26, 2015

Jerado did an outstanding job of finding me and my husband the right vehicle. I purchased a Sonata Hybrid Limited with all the bells and whistles. Jerado took the time to review all the technology on the vehicle and setup my Bluetooth, BlueLink, and navigation settings. This was by far my best car experience. I recommend Jerado to anyone who wants fair deal and professional treatment.

MarkusJ

Feb 21, 2015

Our blind spot detector was not working , Justin took care of it and put us in a rental for 2 days. When we picked up the vehicle, it was very clean inside and out. Hats of to Justin Ledesma for being an outstanding service advisor. Now if I could only get the Blue Link working correctly.

Sylvia

Feb 18, 2015

I can't express how amazing my car buying was at Orlando Hyundai. Super staff and easy process. This is where you want to come and get your new or used Hyundai. I am in love with my new 2014 Hyundai Santa Fe.

DarylV.

Feb 17, 2015

My fiance and I had been through several dealerships and were hit by disappointment after disappointment. Our goal was to lower our current payment and ultimately faced the reality that leasing would be our best choice. There was another Hyundai dealer just 30 mins from us, but after reading the reviews on Orlando Hyundai, we decided to make the 1hr and 45 min drive to meet with Cathy. We didn't exactly get the target monthly price we had in our minds, but I feel that we were aiming for something that wasn't exactly feasible for any party. Cathy was extremely helpful and really did her best to help us out, and we are overall very happy with her service. We had a little issue with a chip on the door handle of the car upon delivery, however again Cathy along with the new car manager really came through and fixed it with no questions asked. Little bit of a drive, but well worth the buying experience. We ended up leasing an Elantra GT and are very happy with it.

Adam

Feb 14, 2015

Great place to purchase a vehicle. Friendly staff, nice facility, and they really worked with us on the price of the lease. Go to Jerado, excellent service.

Donna Acosta

Feb 14, 2015

Easy and painless -Suzie took good care of us! Great stock of vehicles.

ElantraLr

Feb 14, 2015

ElantraLR is suppose to have 5 stars!! Site kept changing it I can't believe it posted only 3 I would give it 10 if I could!!!!

Elantral,LR

Feb 13, 2015

From the moment I googled Hyundai in Orlando things just fell into place..Cathy contacted me via email when I made an inquire on a Sonata and was a great help! I wasn't sure if I could make it happen but after her taking time with me through email and understanding my situation, I went into the dealership and walked out a new owner of a 2015 Elantra! Very impressed with my sales lady, Cathy was patient, understanding, knowledgeable and NOT pushy! Had a new tint issue and that was handled with ease! Wow I have a great new sales person and dealership! Not one negative thing to say. Thank you Cathy I love my car

Christina Grant

Feb 7, 2015

Norbert Rivera made me feel very comfortable and confident that I made the best decision for my auto needs.

NewCar

Feb 5, 2015

The salesman was very courteous and helpful. I would have preferred he would have shown me the model advertised and I requested instead of the slightly loaded model but he was just doing his job. This is the second vehicle I have gotten from this dealership.

Kenyonta

Feb 4, 2015

Cathy Douglas my sales associate went above and beyond to get me a new car. It was one of the best car buying experiences I had. I'm new in town and didn't have transportation so Cathy came to pick me up the first time but there were a few kinks. But a week later I was able to get the vehicle and now I am driving a new Hyundai Accent thanks to Cathy. I don't think I could have gotten this far without her. I went to one other dealership before that and was not happy. Thank you Cathy for making this a pleasant experience.

Barbara

Feb 4, 2015

Susie and Kyle worked with me to achieve the final purchase price that I was very satisfied with. Being my 4th Hyundai, this dealership was my first choice.

joyce

Feb 3, 2015

Can't say enough about suzie and staff Professional,sociable,and streamlined Amazing all around experience

Richard Hawkins

Feb 2, 2015

The most influencial reason I continue to return to the Hyundai Dealership in Orlando is the service,and attention, courtesies, and professionalism I have experienced whenever I have dealt with Jerado. Not only is it a pleasurable experience but I have always felt he was being honest and fair with me. I feel he is the standard that sales professionals should aspire.

Liz

Feb 1, 2015

This will be the third car we have worked with Suzie on, NO pressure and listens to what we like and waits patiently!!! Thank you!

marcy

Jan 30, 2015

Thanks Melissa ,Suzie, Gleber for making this happen for me , you all are the best will be back again.

ben

Jan 25, 2015

Very satisfied with sales experience. Sales person was excellent. Figured out to make my deal work

JoAnn West

Jan 24, 2015

Excellent service as always. Went in for oil change.

Steve

Jan 24, 2015

Very pleased with overall service! very good transaction of purchasing my car from start to finish!!! Kyle Lee the Sales Manager and Cathy Douglas the Sales Associate provided excellent customer service and did a great job getting me into a 2015 Hyundai Sonata SE. Thanks to Orlando Hyundai I will be enjoying my new vehicle for years to come.

Shawn and Nathaniel Parks

Jan 23, 2015

This is the 2nd car we have bought from Suzie and she is the VERY BEST. HIGHLY recommend...

Les Josephson

Jan 6, 2015

On Jan 2 I went to my regular gas station to fill up only to find out I couldn't get the gas tank lid open. I was unable to put gas in the car. I quickly drove to Orlando Hyundai and my regular service person was off and Roger stepped up to help me. We determined the cable used to open the gas tank lid had snapped and he was able to get my car right in to be repaired despite the large number of cars in the service area that day. It only took a little more than one hour to get me in and out and Roger also handled a recall problem that had to be addressed. Once again I am very pleased with the way this dealership and its employees handle problems and work with customers. Les Josephson

Satisfied customer

Jan 1, 2015

Coleen in service is always so friendly, knowledgable and helpful!

John .K. Whaley

Nov 21, 2014

Once again Darryl and the service team did a great job. You are simply the best dealership in town

tony dottino

Nov 21, 2014

Darrell is awesome. This was spontaneous visit, called before coming in with tire pressure problem, Explained it to him, he asked me few questions, took keys and told me to relax and he will take care of it. This is who is is and Hyundai is fortunate to have a dedicated employee like him. It wasnt till I got my keys back at 5pm that I learned that he was supposed to be leaving earlier but stayed to make sure my service was done well. I also have a design problem with car and he has become my advocate to ensure that the problem is going to get resolved to my satisfaction. This is above and beyond what one may expect, but he continues to deliver far exceeding my expectations. Please after reading this, dont all request Darrell....He is my main man at Hyundai.

Les Josephson

Oct 27, 2014

Jay always lets me know what has to be done and goes over and above board to make sure that I receive the service that I came in for and also suggests things to me that will need to be looked at in the future. Makes me feel that he is genuinely concerned .

SueWInterPark

Oct 14, 2014

This is my 3 Hyundai from Orlando Hyundai for my family and lost count how many friends have purchased here- Why? Outstanding service- the prices were the best in town- I can not say enough good things about everyone who works there. THANK YOU- buy your car from here save yourself time money and frustration.

relliott68

Sep 29, 2014

We have bought 2 vehicles from this dealership and I will only use Jay Ferrell as my Service writer. He is friendly, knowledgeable and professional.

ryan4071234

Sep 26, 2014

I would like to share the wonderful experience I had purchasing my new Hyundai Sonata 2.0T this past weekend. The salesperson was Gerado. He was very patient, knowledgeable, considerate, and thorough. All of these qualities lead to a very nice purchasing experience and ultimately helped in my decision to purchase this vehicle as opposed to a competitor's vehicle. The deal was finalized on Saturday but I came to the dealership Friday night to test drive the vehicle. It was raining and Gerado went in the rain and brought two different vehicles and parked them where the rain would not wet my family and I. He was very knowledgeable and professional in answering our questions. He was not pushy like other sales guys at different dealerships. When the deal was closed Gerado was very thorough with the paperwork and took the time to setup the bluetooth in the car and show us the various functions of the vehicle. He put the tag on the car and the registration sticker etc. He was professional and still personable and friendly. I hope Orlando Hyundai recognizes him for his outstanding performance. So far I love the car and would recommend Orlando Hyundai.

mbatt32

Sep 17, 2014

This was a wonderful experience both Jerado and Patrick went above and beyond to make sure I left with my new Elantra. I will be coming back to to this dealership for all my service and any future Hyundai purchases. I can not thank them enough.I appreciate everything guys. You made my family and I very happy.

ljakubie

Sep 16, 2014

I have been bringing my car for service since day one with Darryl. Even though he was completely booked up for the day and I was scheduled with another Technician, he made room in his schedule to take care of my car. I appreciated this very much. He has serviced my car since day one and ensures I keep up with my regular maintenance. He is very pleasant to conduct business with regarding my car.

James

Sep 15, 2014

Service department did a great job. Will be back for service.

anolesfan

Sep 9, 2014

The customer service exceeded my expectations. This is my second car from this dealership. I would definitely recommend this dealer to others.

Crivas

Sep 8, 2014

Fantastic dealer and outstanding customer service!

jim.harrison.71

Sep 8, 2014

No better service dept or staff in the Orlando Fl. area i have been dealing with them since i bought my car there in 2011.

Hatchback56

Sep 5, 2014

Was very pleased with Susan my Sales person, Some how I felt like I already new her, We got along good, and the deal came out a littlebetter than I expected, Thanks very much, Frank Salvaggio

LyndaDV88

Aug 30, 2014

Thank you for the friendly service, lending me a new loaner car, and taking care of my car for me while the battery needed to be changed,

Michaelsimon99

Aug 29, 2014

James is the best service rep. That's why I continue to come back. Just don't try and switch him with another rep like you guys did last time.

333444555

Aug 28, 2014

friendly, efficient. not a long wait. he was helpful in recommending what i might need for an update on next visit. i appreciate them letting me know.

D Gordon

Aug 20, 2014

We'll done,Allen dod a very good job of resolving my problem However your report is a pain

lndforever

Aug 18, 2014

My first time dealing with this young man, he was warm and very friendly, my experience with him was an excellent on, thanks for all you do to my vehicle. Donna Fortune Scott.

giraldo19

Aug 15, 2014

Love the service giving at the dealer, could not be more happy with the car that Jovanny help me get, I would be recommending all of my friends to this dealership and specially to Jovanny. From the moment I got there the environment felt just right. Thank you so much .

Bob Gegerson

Aug 14, 2014

Darryl is a fine example of how to provide excellent customer service. Thanks!!

CHI1701d

Aug 2, 2014

Weeks ago I made an online appointment. I receive several reminders so that I would not forget and miss the appointment I made. I arrived about 10-15 minutes early and was promptly greeted before I could even gather my things to get out of the car. We went over all the work to be done and was given an estimate. I had expected to the work to take most of the day, but they told me I should be able to pick the car up after lunch. I actually decided to use the waiting room rather the shuttle. I was able to get work done from the comfort of the waiting area where I had use of the guest WiFi and power outlet for my laptop. All work was completed and I was ready to go by lunch and the total cost actually came out to be under the estimate. Overall they did what I needed in a Timely professional manner. I've been coming to this location for regular maintenance since I purchased my Santa Fe in 2010 and the service continues to be consistently superior in all respects.

shebasmith74

Aug 2, 2014

Excellent staff! thanks for everything.Jovanny,Gleber and Melissa are the BEST!!! Your staff went above and beyond to make sure I left the lot with a new vehicle.

DiannB

Aug 1, 2014

Justin did an awesome job - very efficient and professional.

skeeby24

Jul 28, 2014

look forward to coming here every time for amazing service! I drive all the way from st cloud because the people are so friendly. would not take my car anywhere else

Spankiedoodle

Jul 17, 2014

I bought the new 2011 Sonata and it's been a dud from the get-go. Within 40,000 miles I've had it in the shop six or seven times for recalls or service bulletin problems. Thankfully the repairs were paid for under warranty. In 30 years of owning Hondas, I never had this much hassle with my cars. The 2011 Sonata is nice to look at--inside and out---but my problems have turned me off from purchasing another Hyundai. The service team at Orlando Hyundai have always done what they could to help me and minimize the trauma---really appreciate this dealership and it's team.

chas501

Jul 15, 2014

Ultimately got the car I wanted at a great price without the high pressure tactics. Everyone was very courteous and It was a great experience.

Vivian Pagan Luis Pagan

Jul 11, 2014

Awesome experience second time there and great service. Juan in sales and Patrick in finance assest yo your company. Will return in future needs and recommend highly. Thank you

S.A.

Jun 29, 2014

My husband and I bought a 'certified' pre - owned Genesis from Orlando Hyundai. Initially we were impressed with our sales associate and sales team until the deal was completed. After competition, we had a hard time actually getting the things that were promised by the sales associate. We have called the service manager twice only for him to say that he was going to call us back when he was approved to let us use a loaner vehicle while they repaired the issues we have with the car. Yet we never heard from him. After the lack of follow through, we drove over 30 miles to visit the dealership. Unfortunately, once again the customer service we received was subpar. The manager on duty informed us that he couldn't help us and that we should call Karen, the General Manager regarding our concerns. He did however notice that we were due an extra set of keys for our car and placed a note on his co worker's desk who handled that issue. I left a message for Karen and have yet to hear back from her or the guy regarding the key that we are due. We are EXTREMELY dissatisfied with the level of customer service that is given from the top down at Orlando Hyundai. We have purchased numerous vehicles from Nissan and GM dealerships and this by far is the worst buying experience to date. We wouldn't recommend this dealership to anyone! Please do not be fooled by the great customer service on the front end (sales) because you will be greatly disappointed by the lack of attention and follow through on the back end! Long story short, STAY AWAY FROM ORLANDO HYUNDAI!

Rosalind

Jun 18, 2014

Excellent easy smooth hassle free car purchase that I've ever done! It was quick and no BS! I love my Brand new Elantra and I'm happy with my car payments! They are affordable . Very nice staff members. All helpful and honest

R. Jarvis

Jun 13, 2014

Excellent facilities, professional personnel, "can do" attitude Available service makes routine maintenance like an oil/filter change quick and pleasant Will continue to come back for servicing my vehicle

Ash11

Jun 13, 2014

This was my first car and it was the best service you could get.

sclement32822

Jun 13, 2014

Orlando Hyundai makes it easy to schedule service appointments online. I can always find a day or time which fits into my schedule As soon as you drive in an associate is there to greet me. Everything is explained to me from the start including the price. The waiting area is pleasant with complementary coffee and snacks which is important if you are waiting an hour or more. Once the work is done the car is washed before being returned to you. All of this is very important to me and is why I return to Orlando Hyundai for service.

FHinkley

Jun 9, 2014

I just want you to know that Darryl's customer service was exceptional. The servicing of my car became an extended project and timeframe, but Darryl kept in touch and updated me on everything. He arranged for a car rental while I was unable to use my car and made my life worry free. He also took care of the maintenance coverage that I have on my vehicle and went out of his way to make sure everything went well for me. He should be commended on his job performance. He has redeemed Hyundai, as my first experience with Hyundai when I purchased my car was horrendous and decided it was the first and last time I would consider Hyundai for another vehicle. If and when I decide to purchase another vehicle in the future I would consider Hyundai once again, due to my recent experience. A big thank you to Darryl

Bdeater

Jun 1, 2014

Nick did a great job speaking to all the features my car came with and was very courtesy. Gleber was awesome and really help us with our financing.

Kahleshia

May 26, 2014

Overall great service. However it was anyone one who worked on my car. It was other workers. The women who toke my paper work ask one of the men could she put my car in his line and he gave her the dirtiest look and completely walk away and ignored her.. I told her I don't want him working on my car. But other then that overall everything else was great

dsjohnson

May 19, 2014

Mr. Glenn and his financial team were very pleasant to work with. They were knowledgeable, shared their information and allowed me the opportunity to make informed decisions. I am very pleased with the service I received.ENJOYING MY NEW RIDE,DIANA JOHNSON-TALBERT

psumma

May 16, 2014

My experience was a good one. I did not feel pressured by anyone. They were friendly and seemed genuinely concerned and not agressive in any way.

Carmen Fortis

May 2, 2014

My cruise control was not working. Made an appt for 7:30. I was out of there by 9:15 with a brand new switch for my cruise control. Very happy with service. I had hot chocolate with Danish while waiting. Love it. I checked out the new Sonatas

Buepres

May 2, 2014

The team I worked with took their time with me and answered any and all concerns I had about the sales. Nick was really great, took the time to get the deal done, which was finally done around 11PM.

ccholley

Apr 29, 2014

We purchased a Hyundai 2013 from another location other than Orlando Hyundai. Since we purchased the car we had several problems with our new car. And of course the original dealership simply put us off. Then one day I researched for other Hyundai locations. Aha, found one in West Colonial Drive. I drove out that way and pulled into service department and met up with two service advisors and told them the problem. Immediately they saw the problem, took the car in the back (without) an appointment and addressed the problem. We have been back to address other areas of the car and they too have been fixed. Thank you all for the car services that we have been use to in the past. Keep up the good work.

Carol

Apr 29, 2014

A full 10 excellent scoring for my salesperson Juan at Orlando Hyundai and his finance family. This was my first new car purchase as a widow. It is difficult for some of us to trust anything that involves dealing with a car. Juan answered all my questions with eagerness and confidence. Completely satisfied with his service and presentation. After buying my new Sonata recently I could only say thank you to all at Orlando Hyundai on W Colonial Dr.

jswaggert

Apr 28, 2014

The only comment is that when I came to pick up my vehicle there was one other customer in front of me at the payment window and one cashier. There was a very long and personal conversation going on between an employee and the customer the wait time was at least 10 to 15 minutes which I felt was way too long there was a gentleman at the service desk that tried to get someone else to assist me, but it took a couple attempts before a second person came to the window. The disappointing part was that the employee talkie to the customer in front of me made no attempt to recognize that fact that I was waiting a longer than usual time to check out and made no attempt to expedite the situation. She was more concerned with the customer in front of me because he was a repeat customer and had purchased several vehicles from this establishment. It just made me feel less important as a customer

keilah12

Apr 24, 2014

Darryl was exceptional in what he did for us. He was very professional and friendly. The outcome was exactly what we needed. Very happy, pleased.

Jane Owings

Apr 20, 2014

A 10 Rating for Glenn Bean - good personality, professional appearance, friendly, personable.

Tonnieam

Apr 18, 2014

Wonderful experience! Wish my dealership was as good !!!Incredible service! Can't remember ladies name but she was superb!!! She was knowledgeable, time efficient and so pleasant during the entire visit.

nocumannie

Apr 11, 2014

I was feeling great when I bought the car because the guy that I worked with is very nice, approachable and the store is very clean

BJG

Apr 8, 2014

The Service Advisors are very knowledgeable and polite. My Azera is eight years old and I have always had it serviced and repaired at Orlando Hyundai. I wouldn't consider going anywhere else.

KSTERNETT

Apr 8, 2014

Daryll, Chuck, Patrick Butler, and Orlando Hyundai, are always speedy and kind when it comes to quality customer service. Keep up the great work guys.

AmbarYamel

Apr 8, 2014

Walked into the dealership and out with a car. They took car of me, and it was fast and simple. Would highly recommend them again.

karenrogers7

Apr 5, 2014

Hi, I would like to get to the point and tell you I heard about my salesman and my finance guy from my family! My family was very excited about me getting a new car and so was I! I really think that the two people I worked with is very exceptional! Cliff was so nice and wanted me to experience the whole field of choices but I didn't want to and he accepted my wishes. I only wanted my Sonata!!! As of your finance guy Patrick, I told him not to try to sell me the service agreement because I would not purchase something so out rated that don't talk to me about it! I would like you to know that I now have a service agreement because HE IS GOOD ! So in all I love my experience and thank you to the whole chain of Hyundai! I LOVE MY CAR!!!!!!!

alkeat13

Mar 30, 2014

It was a very good experience both on the phone and in person.I got the answers and was not pressured. The dealership is close to whereI live and therefor add convenient for future service.

sbrown70

Mar 30, 2014

I was approaching my car from the service shop when I saw Jovanny Martinez, I asked him about trading in my car. He went to show me a car that i felt in love with. After finish looking in the inside and looking at the car itself, I asked my son what do you think about it. He said it is fine. I asked Jovanny about the cost of the car and how will it affect my budget. He took me inside the building sit with me, and we talked about it. After finish talking about it I decide am going to take it. Thanks to Hyundai for their service.

Tonymo67

Mar 28, 2014

Good price and friendly sales staff. They made sure we were happy with the process. The salesperson followed up with us a few days later.

akdiaz89

Mar 27, 2014

ROBERTO ALVAREZ WAS GREAT! He listened to me and got me into the the car I wanted. Im very pleased and i would recommend a friend

Hildrea Barringtine

Mar 26, 2014

I always dreaded buying a car because of the long drawn out process, but that was not the case at Orlando Hyundia.....after I picked out my new Sonata it took all of two hours to complete the process and I drove away very happy in my brand new Sonata! This was the best car buying experience I ever had, and my next car will be bought from Orlando Hyundia! I brought my car in on Monday for the 7500 mile maintenance service and the service I received was excellent, I was in and out in record time, I didn't even finish my coffee, LOL!!!

Jeanette Colvin

Mar 26, 2014

Our salesman was Joon Ro who made the process an efficient and great experience. Our entire buying experience was very satisfactory with a most efficient staff who were friendly and extremely helpful. We were able to drive the car before purchasing, complete instructions were provided before the final deal was completed. We highly recommend Orlando Hyundai as a place to do business. Thank you to Joon for all the help and follow-up calls.

March19

Mar 25, 2014

Jason, our former salesperson is now in management, so he introduced us to Suzie.Both of them were wonderful to work with during our experience.

JHeim57

Mar 25, 2014

Excellent service with the Customer always first and foremost! Amanda Osborn went to great lengths to ensure that I was completely satisfied! The showroom clean, the Staff highly attentive, and I would highly Recommend Orlando Hyundai to my Family, Friends, and others who may be in the Market for a New or Used Vehicle!

Docgrumpy

Mar 24, 2014

Staff was friendly and work was completed quickly. Sometimes a review does not require twenty-five words to relay a point. Notice I spelled everything out to meet the requirement.;)

A. Ramirez

Mar 22, 2014

Excellent service. The staff is very friendly and always make me feel like family.

Colonzenaida

Mar 22, 2014

I'm so please with the person that worked with me. The price of the vehicle is reasonable. We had a Hundai before and we loved it.

sclement32822

Mar 13, 2014

My experience with Orlando Hyundai Service Service Center was excellent. I am totally satisfied with the way I was treated and the comfortable waiting area.

kizlee

Mar 12, 2014

He was great, he took care of me right away. He was very professional and courteous I was very satisfied with my service. I will look forward to his service next time, I will be back.

Bobbie Wilson

Mar 11, 2014

Buying my new car there was the best new car experience I have ever had. I got a great deal and the service is wonderful. They have a great dealership and would do business with them again.

casscool1

Mar 9, 2014

They told me it would take 1.5 hours, and it was completed in 55 minutes! They also washed the car for me, as I asked, but it was complimentary. Thank you!

vmaisonet

Mar 8, 2014

Friendly & Efficient in their approach, Ms. Pauline is a "very efficient" and "likeable" personality. Chuck Mcintosh and his Service Staff are A+ I highly recommend.

Nubia Geneyro

Mar 4, 2014

Thanks James for your excellent service! I am completely satisfy with the service provided.

Y. Alvarado

Mar 3, 2014

Very happy with all the process, all the staff was very helpful, very professional and friendly!!!

Kelsey0328

Feb 28, 2014

Great car buying experience! It was my first time purchasing a car and it was a lot less stressful than I thought it would be.

Edwin Rivera Moctezuma

Feb 27, 2014

I was contemplating on trading in my BMW x3 looking at options online, called orlando Lexus but was not satisfied with the offer. Then I called this dealer and spoke to a lady that was very informative about different options, After we finished our call ,Andrew called me with a very warmth tone of voice that made me feel very comfortable and that he was very interested not only in selling me a car but in helping with my decision. Once I came to the dealership the rest was history from Andrew to everyone that interacted with me With me they all had a cheerful and positive vibe about providing excellent customer service. I can say that I'm driving my new Veloster thanks to the friendly family at Hyundai of west colonial !

ggtitus40

Feb 27, 2014

Great experience. After I was told the problem I was having would take several hours, they took me home and brought me back. I never had had to ask for a shuttle before. Wesley, who shuttled me was exceptional. He was a very careful driver and friendly driver. My car was cleaned when I picked it up and has run great since. Hopefully my problems with the car running very rough and especially over bumps has been solved. I couldn't be happier with Orlando Hyundai.

Regina

Feb 23, 2014

I always get excellent service when I take my car in for an oil change. I also bought my car at Orlando Hyundai. Love the hot chocolate and continental breakfast.

onaxgarcia

Feb 21, 2014

What a breeze buying a car in this dealer. Amanda was superb, her customer service is awesome and second to none. Kevin from the finance department was quick and to the point. All business no gimmicks.

Vickleigh

Feb 19, 2014

Needed tires and minor service on our 2011 Gensis. Jay took good care of us. He made us feel like we were getting a good deal on the tires and service. (everyone likes that). My wife thought the experience was handled very professionally.

twyla1

Feb 19, 2014

Quick. Courteous. I was happy with the service. I will use this location again. I would recommend this location to others. Thank you very much

Kelly Weems

Feb 12, 2014

I had the pleasure of working with Susie and Cliff during the sale of my car and Patrick in finance. They were all really kind. They made the process easy and didnt rush me. All three of them went above and beyond to help me out! I would absolutely buy another car from them!

Melissa

Feb 11, 2014

I immediately found exactly what I wanted. Glen was literally waiting for me to arrive at the dealership. When I drove up he knew exactly who I was when I arrived and what I wanted. Next time I need a car, I will be going there again. I was very surprised by the incredible quality of the cars that Hyundai has to offer.

jbradford5

Feb 11, 2014

We are the owners of a Genesis and an Equus. We always receive good service from the dealership. A loaner car is always available whenever we take the Equus in for service.

SmithRE

Feb 6, 2014

My experience with the service department so far has been excellent. This is why I have given the rating that I have.Darryl Barksdale my service advisor is very courteous and accommodating. I came in for an oil change and was on my way in a reasonable amount of time. Darryl was all so kind enough to offer me a complimentary car wash. I see this as Darryl and Orlando Hyundai going above and beyond what is necessary to be of service to the customer. Thank you for the great experience.

Ana

Feb 4, 2014

Have brought the car to this dealership for maintenance since I purchased it 5 years ago. Maintenance is performed quickly and expertly by qualified technicians. The service reps are very courteous and really care about the customer's experience. I feel that because of their expert handling of the regular maintenance, have had only minor issues beyond the regular scheduled maintenance.

JTG

Feb 4, 2014

Clean, welcoming and great staff. Second I parked for my first service, a staff member was out to greet me, which I especially appreciate as it was a COLD weekend. I could stay in my car. Waiting room is clean, free coffee and bagels, and they were spot on - my service was done in under an hour. Best service I've had as a car owner and great first experience as a new Hyundai owner.

Dawn Hargrove

Jan 30, 2014

Darryl goes above and beyond whenever I have my car serviced. He knows what is needed and takes care of what ever pops up, he always has my car cleaned.

Hnpaul

Jan 27, 2014

Rafael was amazing he really went above and beyond when helping me choose which Hyundai I wanted. He spent a few hours with me going over my different options. Billy was great too! Thanks again guys! I'll be sure to refer anyone I know shopping for a car to you.

Mary M

Jan 24, 2014

Got taken care of right at appointment time. Everything handled efficiently. Allen was great. Thanks also for the hot chocolate and cinnamon rolls- they hit the spot!

CANDICE EMMANUELLI

Jan 21, 2014

CLIFF WAS AMAZING. WILL BE SENDING EVERYONE I KNOW WHO IS THINKING OF PURCHASING A HYUNDAI TO ORLANDO HYUNDIA. I ALREADY RECOMMEND IT TO MY CLIENTS WHO ARE LOOKING TO PURCHASE A CAR FOR THEIR TEENS. I LET THEM KNOW ABOUT THE SAFTY FEATURES AND THE GAS SAVINGS.

Happy Customer

Jan 17, 2014

Brought in 2009 genesis for recall. (Change of Brake Fluid) However the brake fluid had been changed on a previous recall visit. As usual service was quick.. Personnel were courteous and personable. Facility was clean.

marion downs

Jan 17, 2014

always an excellent experience the employees friendly and service done promptly

StephanieF

Jan 15, 2014

After scouring the internet for possible buys (I was interested in a smaller SUV/CUV), I was contacted by Jason via internet sales and started my dealing with OH. I was greeted by Suzie and she helped me find the right car for me, was very knowledgeable, straight forward and eager to please. I was in the process of shopping around and was floored by her attention to my needs and seeing that I was satisfied with what I was looking for, she truly went above and beyond my expectations. The whole team was a dream to work with and are VERY family friendly, this made my car buying experience headache free and an absolute joy. The sales manager (who I forget his name) was very helpful and understanding not firm and uncaring, Kevin in finance was also very professional and helpful. Jay in the service dept was also very informative on keeping up with maintenance, definitely see him if you already own and need servicing from OH. The car was cleaned immaculately when picked up, although I did need to fill up directly after driving off (minor thing but it bears mentioning) I purchased a cert. preowned Santa Fe.

CKish

Dec 25, 2013

My father and I stopped in on Christmas Eve-eve, looking for a Sonata. This would be my first brand new car ever. However, I had been through plenty of new car purchases as a spectator with family - and have seen the good and bad when it comes to salesmen. When we arrived, Rafael was standing outside the showroom and saw us looking around (trying to find the stock of Sonatas) and asked if there was something in particular we were looking for. We told him, and he casually walked us to the right area of the lot. He was patient while we looked, answered all of our questions honestly and plainly (not trying to double talk us on anything). We saw a car we liked, and he was straightforward on the price. He said there are no games at this dealership and they show you the bottom line price right on a sticker in the window (not the MSRP). And it was a GREAT price. I got the SE sport model with spoiler, 18 inch rims, black metallic paint and black interior.... The list goes on....and at what a great price. All that was left to do was to go inside and discuss my trade in and the financing options. We told him what we could afford payment wise, and what we were looking for on the trade in. He talked to his sales manager, instead of passing us off and having us get all the warranties and extra packages pushed on us. After a short while we got right down to a financing option that was very fair and worked exactly as we needed. I walked out that night with a brand new car in hand and couldn't be happier with the experience. There was no trickery, no nonsense. The sales manager was great, too. He went by Bill (I think I saw Guillermo on his business card?). A + all the way at Orlando Hyundai!

Joanne Ball

Dec 24, 2013

The treatment we received was outstanding particularly when the Dealership Manager, Billy welcomed us to the showroom. Suzie, our sales associate took time to listen to our concerns and preferences and was very professional yet friendly in her approach. Even though the preferred color of the Sonata was not on the lot, Billy and Suzie were able to obtain the car the same day, delivered it and detailed it only hours later. Both my husband and myself were very impressed with the efficiency of Orlando Hyundai.

Salley Martin

Oct 25, 2013

I had to make an appointment last minute due to my airbag light coming on when I nearly ran into someone who pulled out in front of me! The service department was able to take me within an hour! Also, the shuttle service took me to the mall while the car was being repaired! And how nice of them to wash and vacuum my car!

Susan W.,

Oct 23, 2013

This past Monday I called for a service appointment and was given a time slot for the same day. James, a service agent with whom I had worked before, promptly greeted me and took the time to carefully listen and respond to my concerns with patience, clarity. and a friendly manner.The initial problem was fixed, but a thorough check of the car indicated additional service requirements that might have potentially cost me unnecessary time and money in the future.(great warranty!) I purchased my 2012 Elantra from Orlando Hyundai and appreciate the on-going relationship Orlando Hyundai maintains with its customers. The service rep James, and Glenn in sales have been so helpful! Susan W

John

Oct 12, 2013

Just purchased a 2013 Genesis Coup 3.8 Grand Touring. As always it was a great experience. This is the third vehicle my wife and I have purchased from them. Brian was extremely helpful and very professional. When the time comes to purchase another vehicle, Orlando Hyundai is our dealership.

LUgarte26

Oct 7, 2013

I had a great salesman(which no longer there anymore), I was very upset how there financial tries to push to someone like you have no other options. There was another options, I walked away and then we talked later on but he said nothing changed but i found out my warranty was changed to where I had to pay to take my car in for service. I never agreed on but they lied to me so I will never deal with that dealership. I rather spent more money on my next vehicle then dealing with Liars, unethical service..

johnny

Sep 27, 2013

we were searching for a good deal on a new Hyundai Elantra, and after researching all over the state via the internet for the car that met our financial need as well as performance and safety, we found Orlando Hyundai. we saw and TV add that caught our attention and sent an email for further information. we were called back within one hour, and after talking with our sales rep (Susie Clark), it seemed we were on our way to making a deal. i was straight forward with Susie with what we were looking for and could afford, and she was able to meet those requirements and exceed them. the overall experience we had with her and the dealership was awesome, as they were some of the most friendly and courteous staff we've had the pleasure to work with. i have bought several cars in my life and i'd have to say that this experience was the easiest and most relaxing i've ever experienced. Susie was extremely knowledgeable about the vehicle and went an extra mile to make sure it was prepped and ready when we arrived from out of town. i can't say enough about how great we were treated at Orlando Hyundai, the experience we had, and the overall satisfaction of dealing with them. thanks again for everything and i wish you all the best.

Richard Sozio

Sep 24, 2013

Met Suzie Clark at Orlando Hyundai. She is without a doubt is a top sales person. Orlando Hyundai should be proud to have her on there staff. If your looking for a car Orlando Hyundai Suzie is the one to see. I purchased a new Hyundai Sonata Thank you Suzie

EHC

Sep 16, 2013

Just purchased my first vehicle (third Hyundai) from Orlando Hyundai today and wanted to report a fantastic experience with everyone at the dealership. Jerado Gaulden handled the sale and did a spectacular job. Never did we feel rushed or pressured into making a decision. Jerado was very knowledgeable, helpful and patient. He truly made the buying experience a pleasurable one. Once we had selected a vehicle and agreed on a price, we met with Gleber Mours to arrange financing. He explained all our options and answered our many questions, making sure we got the best deal possible. Not once were we pressured in any way to purchase additional services. I would highly recommend this dealership to anyone looking for a vehicle.

Jamy D.

Sep 3, 2013

Most people don't know that you can ask for a particular salesperson, even if you haven't worked with them before. Do yourself a favor, and if you visit Orlando Hyundai, ask for Suzie! Not only does she know her cars, she's excellent at identifying the right vehicle out of the dealer's stock for your needs and will get you a fair price from the very beginning. We had a slight issue with the price of our car--the initial offer accidentally included two conflicting rebates--and as soon as the problem was identified, Suzie worked to get the sales manager to make the numbers work a different way. We brought my father-in-law by to see the new car, and he ended up leaving with a new car too--she picked out his car, down to the color and options, right off the mark--he drove a couple more to be sure, but ended up taking the very first one. You won't be disappointed!

cj

Aug 14, 2013

The buying process went very smoothly, I had a very good salesman. There were a few negatives: I was told the car was thoroughly inspected and serviced, but when i got it home it had no washer fluid, and I found some paint damage over a back rear well. They gave me the car on empty and was told they would reimburse me for gas, which they never did. Never received the promised Walmart gift cards. VERY hard sell for an extended warranty and GAP insurance. They don't take no easily. i love the car, a used Volvo C70, and hope it wil be as reliable as the Toyota i traded.

JonL36

Aug 13, 2013

Catherine Douglas was honest throughout the sales process. We started off by taking a test drive of the vehicle while she ran down the list of features. When we returned, we started to talk about the price. She explained a lot of the financial options that Hyundai offered. She then offered a very competitive price and I took it. I was very impressed by Catherine after the point of sales. She stayed nearby until I was driving off in the vehicle and that really meant a lot to me in terms of customer service. I will definitely return to this dealership again.

sammyl07

Jul 27, 2013

I purchased used Hyundai from another dealership & before a month past engine blew. Barry,Colleen, & Steve were very professional & made sure everything would be OK

Debra B. - Happy mom!

Jul 25, 2013

My daughter was desperate for another car because she drives I4 to work and 17/92 to UCF. Jason Nuss and Kyle Lee really did magic to get her just the right car and a workable deal. Many thanks to them and their crew. Now I am relieved that she is driving a safer car, which also has a great warranty. I highly recommend Orlando Hyundai.

GB85

Jul 12, 2013

I arrived there at 9am on Thursday morning to get a recall replace for my AC on my Hyundai 2003 XG350. I told the Service woman that I had to be at work 1pm and she informed me that the service would only take 2-3 hours to fix. The Hyundai dealership has a shuttle bus so they drop me off at another location and was suppose to pick me up when my car was done. The time flew by and it was now approaching 1pm and still I received no call and I was stranded at this distance location. I called for them to pick me up and the mechanic that they sent was from another dealership(Dodge) and he end up taking me to his location 20mins away,Not where my car was. so due to the confusion he ended up taking me back to the Hyundai dealership where my car was still being worked on. I told the Service woman that my employer was calling me asking how much longer it was going to take since I was already late. I the woman couldn't give me a defiant answer. I will never take my car back to this dealership again.

Jojo Langley

Jul 3, 2013

Suzie Clark as my sales rep Karen westervelt in finance and my man JAY in the service department were all AWESOME!!! I am a first time buyer. They took their time to make sure it was the car that I wanted and went over every single detail and function. I am highly satisfied with my experience at Orlando Hyundai.

Bo Staley

Jun 28, 2013

I had the pleasure of leasing a brand new Sonata this week and working with Suzie! I did all of my research online and the online team was beyond helpful and fast with responses on any questions I had for them! I worked online with Cliff Wilson, Billy Pizarro, and Melissa Sherrill. I was able to text Melissa after she had left the dealership for the day, and she setup my appointment for the next morning with Suzie! The excellent customer service really won me over and made my decision easy to use Orlando Hyundai! Suzie was great and very helpful when it came to making a decision on a vehicle! I will be coming back and will be strongly recommending Orlando Hyundai to all of my friends and family.

Happy in my New Hyundai!

Jun 25, 2013

David Menne and his sales staff were so pleasant to work with while buying my new car. They were honest, trustworthy, and 100% professional. I will definitely recommend anyone interested in buying a car to go see David Menne and his sales staff! I plan on buying my next car at Orlando Hyundai. They're are an Excellent dealership!

Happy with my purchase

Jun 25, 2013

I was very pleased with the Sales Manager, David Menne. He was kind, helpful and trustworthy. It was a pleasant experience buying a car from David and my salesman. I will recommend Orlando Hyundai to everyone. I definitely will go back. Thanks Orlando Hyundai!!!

Sports Car Enthusiast

Jun 25, 2013

Everyone at Orlando Hyundai was helpful, professional and knowlegable when I was shopping to buy my new car. David Menne was Outstanding. He truly helped me in buying my new car. Glenn was extremely professional. The entire Sales staff was kind, and considerate throughout my buying experience. I definately will recommend Orlando Hyundai to family, friends, and coworkers. They are truly a Superior Dealership! I will be back!

johnkw

Jun 21, 2013

I always get great service from Orlando Hyundai. Darryl knows my vehicle and is always extremely helpful. I have never had a bad experience with Orlando Hyundai.

tjEckroad

Jun 19, 2013

Marti was an outstanding sales person to work with. she make the process very conferrable and she worked with me so much. Marti made my first car buying experience great! she worked hard to get me what I wanted and went above and beyond for me. I will be back in the future to purchase more cars from her and I will send everyone I know to her!

R-nee'

Jun 13, 2013

This is our second purchase from Orlando Hyundai in 6 months. We will not purchase anywhere else in the future!!!

Cocoa Beach Family "Beach-Pride" CB#5

May 30, 2013

Melissa has been our sales person during our internet seach & potential purchase. She's working her fingers to the bone trying to stay within our families budget while providing the exact color & options on a 2013 Santa-Fe Sport......cant wait to close the deal and meet her once that perfect vehicle is found. Cocoa Beach, FL.

Beatriz

May 29, 2013

Thanks for your service. Mr. Christian was very kind and fast.

Gezeall Atkins

May 29, 2013

The experience I had at Orlando Hyundai was very pleasant as well as welcoming. I was apprehensive about buying another vehicle after not having a payment for a long time but Jerado was informative, knowledgable and just had an old fashion nice personality about himself the way a person is suppose to be! He found the specific vehicle I was looking for that fit my budget that also still had ammenties. I would reccommend Jerado and Roberto in finance to others I know looking for a vehicle and would suggest Orlando Hyundai.

upset customer

May 28, 2013

I always go to this dealership to service my current Hyundai. I only had great experience with service department. But let me tell you about the sales. Today I went there for an oil change and while I was waiting sales manager came to me asking if I wanted to look at any new cars. I was considering buying new one so I agreed so she called a sales person for me. I know exactly the car that I need so we went straight inside to discuss numbers. The price he offered me was not the one that I wanted to pay so I said No. So he called the manager. Manager came and said that if my credit score is higher than 680 that It's guaranteed that I will be approved for 2.9% APR and that they have special "No payments for 90 days". Still I said No. Then he asked me if he would get me 0% APR on the price he offered -would I buy the car? I thought it was a good deal so I said Yes. They checked my credit and said I was approved for 0% APR. We went outside to get a car. When we came back we went to a sales manager to sign all the papers. And that's when I noticed that price on my contract was higher by 1500$. I asked Why? And I was told that you can't get both- 0% APR and some 1500$ rebate they applied to my price. So they would take away the 1500$ rebate. I was really mad since they didn't tell me about it when we were talking numbers! Manager just kept saying that he told me all about which was a lie! I told him that it's a really bad business to try to trick people like that hoping they won't notice! At that point I didn't want to buy that car anymore! I turned around and started to walk away. Sales guy started to chase me trying to talk to me. I said I'm not dealing with them anymore. So he asked me to go back to the office to figure out what happened. We went back. I asked him to bring me all the papers we were writing the numbers on to see where it was noted about taking away that rebate. As we looked on them-that's right..it was nowhere on them! Then he changed his behavior. And started trying to explain to me why it was better this way. A.K.A. I would pay more in interest with rebate versus taking away interest and rebate. And it was again a lie. When I recalculated the numbers- it wasn't better for me this way.They just tried to rip me off by extra 1500$. To all the people out there that are considering this place to buy a car-make sure you get all the numbers from them before you sign anything. Otherwise you might find yourself stuck with a much higher loan that you planned to get. Good luck!

steve

May 28, 2013

I almost bought from this dealer in 2008, but went elsewhere because of a bad salesperson experience. This time was a vast improvemement. The preliminary email process was pleasant, and when i finally got to the dealer and worked with my salesman, it was a stress-free day. i'm totally satisfied with the deal i got. (i'm still receiving email "quotes" from other dealers that are less attractive than what i paid last week.) I love my salesman NORBERT, and have already referred one friend to him. The facility is great from a vehicle selection standpoint, but not as nice as other dealerships when it comes to trying to get things done whwile waiting for service. (No quiet work area; wi-fi blows.)

eula henderson

May 21, 2013

As an older customer at this dealership, i feel very confident with what ever Allyn Westerman says that my car needs. I don't feel like he has ever took advantage of me. This is the fourth vehicle that i have purchased from you, Allyn has always been the one that i make service appointment with. thanks for having such a fine young man man on your staff.

Jack Pearson

May 18, 2013

Service Dept did a great job repaiing my veh. Thanks Cuck, Barry & Steve

No_nickname

May 15, 2013

Was met immediately upon arrival by the service rep. He pointed out another recall of which I was unaware - took care of that and the one I came in for. Replaced battery after noting it failed to charge. All work was completed as promised when I initially spoke to the rep. Great job!

no name

May 14, 2013

I am always taken care of as soon as I get to the service department.I don't have to worrry about my car .I know it is in good hands.Keep up the good work Alen..

Coral

May 14, 2013

Daryll my service advisor took care of all of my needs and fixed my car in a timely manner.He was able to give me a rental so that I could go back to work. I normally go to universal Hyundai and after working with Daryll I will never go back to them. My business will always be with you guys at Orlando Hyundai. Thank you for the awesome experience.

Average driver

May 14, 2013

Great service. Good people. Nice waiting area. Ready when promised.

angelj10

May 14, 2013

I really recommend this dealer, everybody was very friendly and helpful.The salesperson, George Spencer is the best, he kept trying until he got the approval for the best deal. He was very attentive with my family. A great asset for this dealership.

Steve

May 11, 2013

We have a pervious car from this dealer too and we can not be any happier that we choose this new vehicle from here again. We, believe that we will be getting our next car from here too in the future years. Customer Service is excellent in my opinion. Thank You!

Jay Balkaran

May 11, 2013

Allyn took care of all the issues and resolved them in a timely manner.

Ronda

May 9, 2013

My breaklights went out and apparently there was a recall. The head of the Service depatment, Darryl Barksdale, was extremely helpful. I called the dealership and he was the one that informed me of the recall and had no problem at all fitting me in that day. Everything was fixed very quickly. Love my Hyundai and hoping to get a new one soon. Thanks again!

traveler

May 9, 2013

We purchased the trailer package from the parts department and had it installed by the service department. Both departments were fantastic in their knowledge and workmanship. We waited in the customer lounge while the work was being done and there was food, drinks, snacks, and tv provided by the dealership during our wait!

Barby

May 9, 2013

When I arrived for my service appointment, I was promptly waited on by Allyn. He came to talk to me many times to update me. When one of the problems with the car looks like it would take too long,he told me I could get a rental car to go home. so I did get the rental and by late afternoon everything was completed & I got my car back.Everything has been good with the car since.

Jaimette

May 8, 2013

I do not have much to say. My service was very good as usual.

Just me

May 8, 2013

Orlando Hyundai has exceeded my expectations in every way. From the buying process, to regular maintenance and for a repair. (to repair damaged caused by me....oops) Everyone at the dealership is friendly, outgoing and they know what they are talking about. I couldn't be happier.

Lillian

May 8, 2013

Good service with a smile - always. All employees helpful and friendly.

Tumble

May 7, 2013

From stepping through the door to the time that you leave all the service that you receive is outstanding. Everyone really goes out of their way to make sure that your needs are met. Before, during and after service is top notch and they make you feel like a valued customer.

Ron2013

May 6, 2013

Allan is very helpful and prompt. The service was fully explained and done correctly

JackyS

May 6, 2013

This was by far the most pleasant and easy going car buying experience EVER. I have gone to buy cars with family and friends a million times and was dreading this so badly I pushed it off until I couldn't deny it any longer. I was recommended to Suzie Clark and couldn't be happier! She very much seemed to care about my needs and not pushing a car on me that I don't want or cannot afford. I told her what I was looking for and what I could afford and she and Pat in finance kept within those ranges. The warranty that I have was affordable and covers me for the next 6 years ( all but wear and tear like oil changes, etc) on major issues such as electrical,ac, starters, etc. I drove away in a car I never knew even existed ( a 2011 hyundai elantra touring with super low mileage) which is like a spacious, futuristic station wagon/hatchback...this is my first (pretty much ) new car and I am in love! Suzie and Pat got me in and out of there before I had to go to work!! Will recommend this place to all who want a great team to help them through the experience! Much love to orlando hyundai - I will be back to upkeep my new car!!!

Uncle Bill

May 5, 2013

Very top-notch service from my Service Advisor--Bill. He is very well-informed and is patient with his explanantions to the customer. Thank You....our hat is off to you!!

Jgregory01

May 4, 2013

Excellent is the only way to describe these folks. The cars are Hyundai, so you know thwy are nice. The salesman, Harold King was very kind to my family and worked with us to get financing and a great deal. Very, very, happy.

massaro's

May 4, 2013

Great service with no worries only complete confidence that a job will be well done. Service writer was excellent as well as the repair techs.

noname

May 4, 2013

Replacement of parts due to a recall was done very efficiently. The service rep (William) was helpful and courteous.

Don/Judi

May 4, 2013

Darryl had me in and out of there in an hour as promised. In the meantime I enjoyed free snacks/beverage and watched the morning news on tv.

KJ1776

May 4, 2013

James Ferrell, the service advisor, showed attention to detail and quality. I appreciate that and will be back for all my service needs.

KDavis

May 4, 2013

From the first time our salesperson Suzie made contact, it was obvious that she would do whatever it took to make us happy. We knew the vehicle we wanted, but she helped us get the best financing and totally worked with our schedule.

Vee Wee

May 4, 2013

I love the Hyundai dealership. Everybody there is very nice and polite and the wait time for my service to be done is not that long.

Bonnie

May 4, 2013

Darrell was very helpful and explained to me exactly what was needed and why. I especially appreciated his prompt communication. Excellent service as well, I am very pleased.

happycustomer007

May 4, 2013

This was my first Hyundai purchase and my overall experience was wonderful. Sales, finance personal, everyone was friendly, helpful and I would certainly recommend this dealership and salesman to family and friends.

RAD32FORD

May 3, 2013

Bought my 2009 Sonata new here and never had a problem with the service department. Always very satified. There are always coupons to print out from their website for service. Love my Sonata. Highly recommend. Would definitely buy another.

prometheus

May 3, 2013

Recall,some oil change and some other services necessarried to keep my car working properly and running smooth with no problems to make sure it would be safe for myself and the community and other drivers who uses a car,motorcycle or a truck to drive around the long roads of the sunny florida

Jasmine

May 3, 2013

My Service Advisor, Alan, was very thorough and worked with all my requests, providing excellent customer service. Thanks, Alan!

Brenda

May 3, 2013

The experience was very good. Your service technician was polite and very helpful. He offfered the use of the courtesy van to take us to eat. The driver was professional and very helpful. I would definitely recommend your dealership and srvice department.

Colleen German

May 1, 2013

We requested a maintance plan to ahve oils changes doen every 3750 miles. when we received our maintance papework in the mail it was for every 5,000. Now after multiply calls to the dealership, noone wants to talk to me about canceling the policy. They give horrible customer service. I would never go back ot this dealership again or recommend it to anyone!

Julio & Amy

Apr 24, 2013

We are repeat customers of Orlando Hyundai and again I can say that we had an overall great experience in the purchase of our new VELOSTER:):) A BIG Thank You to both Suzie Clark and Robert Redford for all your help and service that you have always given us. I highly recommend this dealership especially Suzie & Robert!!!!!!!!!!

Patty Bailey

Apr 18, 2013

I had a great experience with Orlando Hyundai. In addition to getting a fantastic price, your staff, especially Patrick and Susie Clark were great. I actually had 2 other dealers match the price I got the car at from you, but wanted to come to Orlando Hyundai. because everyone was straight forward, honest, and pleasant to work with. I appreciate the great service and will definitely be coming back for any future vehicle needs. My experience was hassle free with Patrick and Susie. I have heard horror stories but my experience was excellent! Susie talked me through everything and explained everything she knew about my car. She is very knowledgeable and helpful. I'm thankful there are still people out there that genuinely care! Also Robert that helped me with the paper work was very kind, helpful, and pleasant to work with, He answered all my questions and made the whole process easy. 10 out of 10 for my whole experience. Thank you all !!

Susie Clark - Patrick, manager

Apr 18, 2013

I had a great experience with Orlando Hyundai. In addition to getting a fantastic price, your staff, especially Patrick and Susie Clark were great. I actually had 2 other dealers match the price I got the car at from you, but wanted to come to Orlando Hyundai. because everyone was straight forward, honest, and pleasant to work with. I appreciate the great service and will definitely be coming back for any future vehicle needs. My experience was hassle free with Patrick and Susie. I have heard horror stories but my experience was excellent! Susie talked me through everything and explained everything she knew about my car. She is very knowledgeable and helpful. I'm thankful there are still people out there that genuinely care! Also Robert that helped me with the paper work was very kind, helpful, and pleasant to work with, He answered all my questions and made the whole process easy. 10 out of 10 for my whole experience. Thank you all !!

apsaade7

Apr 14, 2013

It is my second time that I deal with Jason, and is been the same grate experience than the first.He is very friendly, professional and knowledgeable on what he is doing.A great asset for Orlando Hyundai.

celake24

Apr 12, 2013

Everything was awesome. The whole experience was better than any other dealership went into. Wish I had started here! The starting price at this dealership was already lower than anyone else in town and they even worked with us a lot more from there. I know we got the best price for the vehicle and I feel confident that anyone else that works with him will too.

VICMANROQ

Feb 24, 2013

Robert and the entire staff were great and I never felt pressured during the entire process. They have a large inventory and prices are very reasonable. I have no complaints and would definitely recommend this location to everyone.

Mvel

Feb 23, 2013

We were a repeated customer and came to buy a third car but we were treated so poorly. I was in the automotive industry for years and I never saw a dealership that treated their customer so bad. They had no interest on working with me and made me waste my time 2 times. They were super nice on the phone to try to get me to come in and was I was there they were totally different. Stay away

Mary Jo M

Feb 16, 2013

When we went to Orlando Hyundai, we knew exactly what we wanted, up to the color and the features of the 2013 Santa Fe. That being said, Joel insisted on taking us for a test drive and showed us features about the vehicle that were unknown to us. We bought the car on Christmas Eve, and I know he stayed late to help us. He also spent well over an hour with me later in the week, to make sure I knew everything about the car we had just purchased. He was so wonderful to work with. If you are planning to purchase a Hyundai, we recommend Orlando Hyundai and Joel Himmel!

John J

Jan 25, 2013

Have purchased two vehicles here in the last year. Both were positive buying experiences and the vehicles have been excellent. Highly recommend salesperson Suzie Clark.

HPF1970

Jan 8, 2013

I am trying to buy a $35,000 Azera and after test driving the car which I had to push the sales person because he was busy, the manager told me to go online to the website and build my car and I will get my price. He pulled it up on the office computer but could not print it out. He never even bothered to write it down for me, so I gave no clue what the price would be. It was the worst experience and I had just come from the Kia dealership across the street comparing cars and they were wonderful.

BarbaraW

Jan 1, 2013

I did research on line and was given a quote pretty quickly. Suzie C. was my salesperson and she was the best. She didn't pressure me and let me decide what I wanted to look for and answered my questions without any hassle or pressure. I am very satisifed with the used car I chose.

abcjerez

Dec 19, 2012

Ms Douglas demonstrated excellent customer service; is extremely professional, courteous, friendly, and knowledgeable providing thorough information concerning my vehicle purchase. Certainly would recommend this dealership to others.

Pleased customer

Dec 17, 2012

Orlando Hyundai makes it easy for you to get the car you need, want and can afford. Suzie Clark goes out of her way to give you the best deal for you and also to attend to your needs. She listens to you and then acts based on what you want and can actually afford. Kim Nugent will also go out of her way to make things easy for you. I really recommend this dealer!

Sucker

Dec 6, 2012

Steer clear of this dealer, they have high fees and do nothing to earn them. Issue: Would not let me take car on highway for test ride. Held trade in key back during negotiations- this is Coercion. Would not replace leaking headlight. Dirty cabin air filter Unfortunately I bought a car from this dealer and should have walked off.

childagod06

Nov 25, 2012

Cliff helped me purchase the car of my dreams. For once in my life I am happy with the vehicle I am driving and have received SO many compliments about my CAR!! I will be back to see Cliff next year to purchase my husband's car!

Amanda Ferrell

Oct 23, 2012

After a lot of research

Pat H.

Oct 18, 2012

From the time we started working with Suzie Clark to the closing on our new Hyundai Sante Fe we received excellent Customer Service.

Eward11787

Oct 11, 2012

Went to look for a new car. After test driving, opening trunks and doors we finally found our car. Cliff was wonderful and very helpful with everything we needed.

Fighting Irish

Aug 23, 2012

I was shopping for a new Hyundai Sonata and went to 2 other dealers and had a so so experience. At Orlando hyundai I was immediately shown the cars, the salesman answered all questions and I didnt find the color that I wanted. he then suggested I look at a Sonata he just took in on trade under 8,000 miles. the car was everything I wanted. I knew what I wanted to pay and after a very short negoatiating we shook hands and the deal was done. this was thge best buying experience anyone could have

Boat2001

Aug 21, 2012

I regret ever going to this dealer. Not a good experience. Stuck with a bad decision for four years. I will never lease or purchase from this dealer again.(August, 2012)

peanut10

Aug 17, 2012

because they are good people to work with and they try to work out a deal that benefits the customer finances. They treat you has a very valubale customer.

sleepy

Aug 11, 2012

Everything was great- Robertito did not pressure and was very knowledgeable. He gave me an offer sheet to take to the Kia dealership- Kia was a waste of time and I came back here to accept the offer- The sales mgr also was very friendly, easy going and complimentary. I'd bought my last 3 cars from Carmax and their service was great but Zi thought this service was more streamlined

EricaSchenck

Aug 1, 2012

Everytime Cliff went in the back room to get a figure he would never return with any paperwork, as if the manager and cliff were hiding something. Dealership didn't seem to be very organized, had to send me 3 different things in the mail to sign that they forgot to have me sign while I was there.

Satisfied Customer

Aug 1, 2012

Had a great experience while shopping for a car. The process was quick and I did not experience the hassle that I have at other dealers. The salesman was awesome.

David E

Aug 1, 2012

I love this car, and I love the staff at Orlando Hyundai!

G &J Schmalz

Jul 31, 2012

What an Awesome experience. Smooth, calm and delightful is not normally what you would say when buying a car but that was our experience. Suzie went above and beyond to get us the right car at a great price. Everyone at the dealership was wonderful but Suzie is a true gem. I would recommend Orlando Hyundai to anyone looking for a peaceful car purchase. Thanks guys! Jennifer and Gary Schmalz

Buttons

Jul 30, 2012

I took a friend with me to buy a new car, on Saturday morning. When we got out of the car we were greeted in the parking lot by Mr Glen Bean, who was quite nice, not at all "pushy". At that time Mr Bean asked if we needed help. I told him I was looking to purchase a new 'black' Elantra. He lead us to the showroom, where it was "air conditioned" as he had to go get what I had requested. I was thrilled to see the car I came for! Then we went back in side, to have the paperwork prepared. Since I was paying cash,I'd had not driven thinking I'd never get make a deal without my trade in, but in only two times going to the manager, Glen came with a pretty good deal. I was a bit amazed, and did not want "buyers remorse", so my friend and I told Mr Bean I had to think, and we were going to lunch. He said that was fine that was fine, no problem. After a pretty long lunch,I decided that it was a great deal so we went back to the dealership! Mr Bean greeted us cordially and we told him he had a deal!! Next, we had to speak to Robert, who was also quite cordial and explained the necessary paperwork quickly and efficiently, answering all questions, no matter how small. The whole time we were at this dealership, all of the employees who we dealt with, were very nice and helpful!!! I can only give praise to this organization, and can honestly recomend them!! P.S. My "black" Elantra was the only one that had. Sorry!

Tamara Guerriero

Jul 27, 2012

We felt that Mr. Cliff Wilson was very informative with us. He took his time with us and help us with what we wanted and needed. For sure we would recommend our family or friends to him.

Fred and Marni

Jul 27, 2012

We are delighted that we decided to come to Orlando Hyundai. We found everyone to be very helpful and give us the space to make a decison without feeling pressure. Our salesperson Suzie was amazing. We highly recommend Orlando Hyundai to everyone.

amp1667

Jul 26, 2012

Cliff Wilson gave me the most professional service. He went out of his way to accommodate my wishes. He is also an excellent person. I would highly recommend Huyndai to my friends and relatives. In addition, the person that took care of me in the service department, was superb!! He was cordial, attentive and showed concern for the repairs on my car. Overall, I rate the Huyndai Dealership, a 20. Thank you for providing excellent service!!!! Sincerely, Ana M Perez

anteperr

Jul 26, 2012

Cliff Wilson is a super salesman who made me feel very comfortable. I wish all car salesmen were like him!On the flip side, I am not at all happy with my last service appointment for routine oil change. First, the technician tried to get me to pay close to $300 for additional services which I did not want and which were not covered under the extended maintenance warranty I purchased. I DO NOT THINK THIS WAS RIGHT!In addition, when I got there I asked if my car could be washed and I was assured it would be. However, when the technician came into the customer lounge to get me after my oil change, I walked outside to find a dirty car -- in fact, there was a greasy handprint on one of the doors. I aksed why it hadn't been washed and was told that someone forgot to write it down. I asked how long I would have to wait to have it done and was told there were two other cars ahead of me to be washed. I am very upset that my car wasn't washed, especially since a service technician came into the lounge while I was in waiting and asked another customer if she wanted her car washed!If I had to recommend Orlando Hyundai based on their service department, I would never do it. However, Cliff Wilson is a shining star in the sales department. I'm glad that I bought my car from him! In the meantime, I'm dreading my next routine service appointment and may have to find another dealership to have it done. The technician who "helped" me seemed like a very uncaring individual!

Elantra fan

Jul 24, 2012

Robertito Alvarez and his manager Jorge Rivera hel me to get the car I really want, the support me to I was complety satisfice. Thank guys for u help. I`m driving happy back home. ;-)

Angela

Jul 16, 2012

I purchase my first Car from Orlanda Hyundai,this Accent car has been wonderful for me its get me a long ways on gas and easy to drive. Im glad I met Susie, she is so nice she explain everything to me about different kind of cars and prices and warranties. Susie took good care of me. Patrick took care of me with the Financial part expaining everthing to me that I needed to know about buying this car, he was nice.

alie618

Jul 14, 2012

came in today get a used car and we traded in our car

Isabel

Jul 9, 2012

I had the greatest car shoppping experience. After going through different Hyundai dealerships, this one was the best in everything. Great customer service. Susie had the greatest personality and she took care of my needs. I walked out of there with a big smile on my face. I bought a brand new 2013 Hyundai Sonota SE!!! They worked very hard to meet my needs. She was awesome. I will reccommend this place for anyone out there. Trust me they are GREAT!!!!!!!!!

flavelosterchick

Jul 6, 2012

I had the best car buying experience ... It started before I even arrived at the dealership ... I did most everything I could over the internet and when I did arrive I was warmly welcomed by Suzie and the process went so smoothly. Suzie n Billy made this the BEST experience ... Thank you both n Orlando Hyundai ... I will be back for my next vehicle.

catala

Jul 4, 2012

Is The Best Experience That I Ever Have, Robertito Is Great, Thanks Orlando Hyundai, By The Way Is THe Second Vehicle That I Buy From Here.

imperial

Jul 3, 2012

I purchased a used car on May 20 and was sold an extended warranty contract at that time for $1,987. Per the terms and conditions, I excercised my right to cancel the contract on June 4, 2012 and signed documents indicating my decision to end the extended warranty contract for a full refund. To date, July 3, 2012, I have not received my refund. I contacted the extended warranty third party adminstrator who indicated that Orlando Hyundai had not executed the cancellation and is now "kiting" my money. Of similar importance and a true testament of the ethics practice by Rick Compton and his team, I have been leaving voicemail and email messages for someone at Orlando Hyundai to contact me regarding this issue. However this has been to no avail as I have not received a response to any inquiry. With the ongoing ploy to get me to offer my commnets at online sites about my experience at Orlando Hyundai and the risk of a detailed description of my treatment to date and the negative interet reputation, one would expect a different response.There are other Hyndai Dealers in town that are closer to my office and more convenient to use, yet I have until now chosen to give my business to Orlando Hyundai.They've got 24 hours to respond appropriately.If you need to hear more from me, please reach out.JG

khvannederynen

Jul 3, 2012

I never even set foot on the lot. I was handling all negotiations online by email with Kevin and then when he was slow in replying started chatting online with Joel. Their quotes didn't match and they both gave me erroneous information about the cars. Neither could understand that I wanted a particular color and package. Both tried to sell me on a different color and package regardless of how many times I told them exactly what I wanted. I was treated like an idiot. The final negotiated price was the best I saw but then they kept changing the color. It was very frustrating. I went to a different dealership and got exactly what I wanted for only a tiny bit more.

ElantraLover

Jul 2, 2012

I would just have to say *wow*, what a great experience buying a car at this dealer was. Dealt with Suzie C. and she is a gem, low key and no pressure - I really revised my preconceived notions of the *used car salesman* after dealing with her this past weekend. She even set up my radio stations and linked my phone to the Bluetooth! Went in for a 2012 used Elantra and got exactly what I wanted and also for the trade. The whole process was really easy, they do not play mindgames, even if you say *no* to something offered. Everyone at the dealership was very curteous and accomodating - very happy with my deal and the entire painless experience - would highly recommend to anyone !

Pat Novy

Jun 29, 2012

In my delimma of the Engine light and the ESC Off appearingon my dash on 06/24/12, I was first referred to a Crystal River Kia Dealer as I was visitingmy son and his family in that area. The Kia mechanic could not get their computer to "read" any problem but he diagnosed the "brake light switch" to be out and advised me to go to the closest Hundai Dealership. They were all very kind and furnished me with a list to include Dealeres in Newport Richey, Ocala and Orlando, all of similar distances from Crystal River. On my call to Orlando Hundai, the receptionist immediatly connected me to Darryl. After explaining my plight, he responded with "Can you make it here by 2:30pm?" I was sure I could and hit the road to arrive approximately at 1:15pm. I was warmly greeted by Allyn, who in merely minutes, had recorded my problem and gave me an estimate on the "brake light switch" repair. As the afternoon wore on, Darryl appeared to report he had fixed the "brake light switch" but the Air Flow Meter problem had been detected during his computer analysis as well as the right front headlamp out. After my giving approval to do the necessary repairs, my daughter shared that Orlando Hundai had a 10% coupon on line to apply to parts and accessories. On talking with Alicia (most cordial and helpful); she checked with Darryl to see if the Coupon could apply. He was glad to make the adjustment in the total bill. I cannot say enough about the wonderful experience with these employees as well as the general friendly atmosphere. Highly reccommend this Dealership!!!Thank you, Pat Novy

he staff

Jun 28, 2012

The staff was great and the sales man as well it is my first lease and i would recomend you guys as well please keep up the good work and making beutiful cars

martha

Jun 28, 2012

it was an ok experiance i will be back again thank you Roberto.

First Time Buyer

Jun 27, 2012

I had a great experience for a first time buyer. They worked hard to get me a deal that worked for me.

clyde4s

Jun 26, 2012

We were thousands of dollars upside down in a van that had over 100k miles, and its value would be going down at an increasing rate. Banks told us we would need to put $3-4000 into it to be able to refi; another dealership told us they couldn't sell us a car unless we put a few thousand into the deal. When we came to Orlando Hyundai, we were resigned to keeping our current vehicle for another year, and paying it down during that time, but ended up able to drive away with a new vehicle, and much lower interest.

William capranica

Jun 26, 2012

Joel Himmel is top shelf...and over the top. Couldn't ask for any better sales person, and he not only met our expectations, but exceeded them. The only drawback was....there was only ONE car on the lot that fit our package...so we couldn't pick the color we wanted...BUT....the color we got...kind of grew on me...and now I'm lovin it. I'm kind of glad it turned out the way it did! Joel took us for a test ride, and showed us what the car is capable of doing...and turned it over to me to drive. He answered all our questions, and when we asked for a bottom line price...he delivered! He introduced us to the parts manager, as well as the service manager, and made us an appointment for out 1st scheduled oil change. He went through the owner's manual with us and again... answered all our questions. He actually showed me...hands on.... what all the buttons on the radio / CD system was for, and how to use them. He also followed up after the sale, and gave me a call asking me if there's anything more he could do, and also asked how I was liking my new Accent. Oh ...by the way...My old 2002 Accent served me very well, thus the reason I wanted another one. I saw your website on line, and used the tool to calculate what the cost would be with certain packages...and that's how I got a call from Joel, and he took it from there. The rest is history.

chappellelantra

Jun 26, 2012

Joel was very informative and enthusiastic about the new '13 Elantra. He gave us an amazing test drive to show us what this car was capable of! We learned a lot. Thanks Joel for a great buying experience!Monika & Bob

Nena3458

Jun 26, 2012

Hello, I Just Bought A 2013 Hyundai Elantra, THe Experience Was Great, Custumer Service Is Great, The Dealer Was A Great Experience, Thank You Orlando Hyundai.

SonataDon

Jun 26, 2012

Outstanding! Easiest, most pleasant dealer experience yet. Friendly, honest, no games. Suzie is the best. Dave worked hard to find exactly the car we wanted, then went personally to pick it up. Would highly recommend and buy again. Love the car, too!

dpocock

Jun 25, 2012

Glen was especially focused on our needs and knowledgable throughout the sales process. Kyle added value by assessing the competitive offers available and arriving at a mutually agreeable solution. Robert's experience and knowledge saved us several hundred dollars on the financing arrangement. Glen exceeded our expectations by locating the specific vehicle to match our requirements, so we purchased two! Looking forward to our continued relationship and service excellence with Chuck's team in the service department. David W. PocockPS: Glen just suggested a referral to a shop for window tinting of our vehicles. Thanks again, Glen.

MuleyIV

Jun 25, 2012

Ms. Douglas displayed great customer service throughout my process of determining the next lease I would purchase. She maintained continual communication with me over the course of several months as I determining which car and model would be best for my needs.

nando

Jun 23, 2012

I will be back to buy another car. Customer service was good. I was able to get a good rate and what I was looking.

Yolybike

Jun 23, 2012

Excellent Service-Salesman Norbert Rivera the best I have seen. Finance Dept A+.Customer Service Excellent. Love the Dealer over all. Would buy all my future cars here. I recomend everyone to visit this Dealer before purchasing your next car.

JohnTongue

Jun 21, 2012

Great Customer Service. Thank You. We appreciated their patience as we did go back on three occasions following intensive research with competitors. Glad we chose Hyundai.

UsedHyundaiBuyer

Jun 21, 2012

Had an excellent experience buying from these guys!

judybugmeemaw

Jun 20, 2012

I would like to take this opportunity to give Cudos to the sales people and Hyuandi. I was impressed with your professionalism-and my personal treatment. :).I would have to say yours was my most pleasant vechicle buying experience. Thank you again for providing this opportunity to say Thank you.Judy Aultman

chuckkrugiii

Jun 20, 2012

The entire experience was great from the moment I first walked in until I left. Jason and his team did a great job! I will be back.

patbates

Jun 20, 2012

Chuck, service manager, was so gracious on the phone before I got there. He took care of me when I got there and introduced me to the body shop manager, Eric. Someone ran into my car so I needed body work and to check my windshield washer which had quit working from something else entirely. Chris, the painter, came out and promised the paint color would match and he would also take out a major scratch on the side of the car. Eric called me to let me know the progress of my car's repairs. I went back to get my car and it was perfect! Paint matched on my 10-year-old car! Scratch was gone. Washers worked! I left and the "check engine" light came on which wasn't on before the accident. I took it right back. They immediately took it in to have it put on the machines to see what the problem was. Apparently, somehow the gas cap had come loose. They tightened it and checked the seals to make sure everything was okay. They were back in 20 minutes with my car in good shape.These folks couldn't have been nicer. It doesn't matter which Hyundai you drive or how old it is. They treat everyone with respect, courtesy, and caring. When my wonderful car starts running down, I will ONLY buy another Hyundai. It truly makes you feel like family at this dealership. I'm so happy to own a Hyundai!

flaboy56

Jun 19, 2012

I had a great experience at your respective dealership! My salesman jason nuss was an awesome individual......His work is un paralleled. Great listener, diligent., hard worker, knowledgeable, and understanding to the wants and needs of the consumer! I would definitely recommend jason and Orlando Hyundai to all my family friends and associates.

cookies64

Jun 19, 2012

thank you so very much my experience with hyundai dealership they were very proffessional and pleasent to speak with. I want to thank mr Cliff wilson for his genuine effert to get me in a new vehicle I never thought it can happened but they proved me wrong again thank you so very much hyundai of orlando.

nhamm

Jun 18, 2012

The team was very helpful and friendly and stayed late just to get me the car I wanted at a reasonable price. I drove off in my new Tucson a happy customer.

mikevick1011

Jun 14, 2012

This is the second car we have purchased from this dealer and it wont be the last, they made this transaction one of the smoothest car deals I have ever had to go through, JJ was personable and professional and made me feel at ease. Patric made the financial aspect less painful. Thank You for a great day! I Love my Hyundai Elantra!

diatrice

Jun 14, 2012

I felt very comfortable talking with Kevin. When he did not know an answer he simply said let me find out for you and get back with you. He did just that, got back with me with the answer.

k95rm06

Jun 13, 2012

Fastest and easiest experience I've ever had buying a vehicle. We worked out most of the details online and I drove the vehicle away after about 45 minutes in the dealership. Great experiece overall.

Nena3458

Jun 12, 2012

Is The Best Experience In My Life, I Had A Issue With My Vehicle, Mechanical, Tony Swain Was Great, He Did Not Have To Change Me The Vehicle, Because Of The Mechanical Issue, & He Did, Manager Like That All Dealer Should Have They Did A Deal, So I Could Be Happy, They Loss Over $ 3,000, So I Could Be Happy & Robertito, Make My Experience Great, I Would Reconment, This Dealer To EveryOne, Thanks, Orlando Hyundai, Tony, Robertito, Thanks.

stevens4

Jun 8, 2012

This was a purchase as a gift for our daughter for her H S graduation.. She was excited and extremely happy. Every member of your staff on this day made our experience full of pleasure. They were ALL very courteous, friendly, helpful etc. You name it they were it!! This was our FIRST time purchasing a car from Hyundai. I've purchased/leased several cars through Nissan (infinity), Ford and Dodge. I've never felt this warmth and welcome from their staff. Kudos to Hyundai!!! Sincerely D. Sherille Stevens

hderrick

Jun 7, 2012

The Sales staff were very helpful. They pointed out the features of the cars I was interested in. They worked on achieving a mutual price that was acceptable to both parties. All the staff was exceptionally helpful and friendly without being so high pressured.I would recommend the dealership to my friends.

Jdsmith32835

Jun 6, 2012

Jason Nuss was very professional and courteous, and helped us select a new Hyundai Elantra. He went out of his way to explain the features of the car and to get us the best deal possible.

Shortynizz

Jun 4, 2012

I was very amazed with everything & everyone loved the service. The place was amaizing Tj worked very good with me he explained everything very good. I really recommend Orlando Hyundai to everyone.

Karensl298

Jun 3, 2012

The salesman I was with (RJ) helped me through the whole process of buying a new car. He helped with the bank issues I had. RJ gave me the best deal I could of ever gotten. He worked through lunch to get me in my new sonata as fast as possible. Everyone at the dealership was very friendly and as helpful as could be. Overall I was very satisfied with the salespeople, dealership, and my new sonata.

cpfnka1

Jun 1, 2012

R.J. was extremely helpful and patient while I test drove several cars. He was informative but never pushy. One of my best car buying experiences.

arreylrjohnson

May 31, 2012

I started the process online and I received a call promptly. I gave Suzy all of my informationa and she worked on the deal and when I came in to see the vehicle I was not disappointed. I appreciate her going the extra mile for me.

swkreider

May 30, 2012

We came in looking for a new car, but ended up with a used one of great quality and low mileage. A deal we couldn't pass up. On our first visit we met Oliver in the parking lot, but since it was past closing time, we came back the next day. He was helping another customer and turned us over to another sales person who was very helpful until Oliver was available to finish the transaction. Even though we had to wait for paperwork to be done, it was never as long as predicted. We were able to drive our new car away that afternoon. Since it had the smell of tobacco and lacking an extra key, your service department took care of it a few days later. Hope we don't need to spend a lot of time with them, but was impressed with their care and keeping us informed of their progress and completion.

Becky

May 30, 2012

Being a woman, i have always felt intimidated by car salesmen. They always talked down to me. Not so there. Joel Himmel was very helpful. He listened to what I was looking for. I went out looking for a Sonata. He listened to what I really wanted in a car and showed me an Elantra to save me money. It fit my budget and needs. I would recommend him to anyone looking for a car. His knowledge of his product was so much more than the other salesmen at the other dealerships.

Valery

May 30, 2012

Hi my name is Valery i was just looking for a Sonata so i went to Orlando Hyundai it is the closest hyundai dealer for me. I met Jorge C he showed me the Sonata Limited and then i sow the Azera and fall in love Jorge explained me the featurs and explained the benefits of the car it was a grate experiance with no preasure at all love my car love the dealer.

The Machine

May 30, 2012

I Am A Previus Owner From Orlando Hyundai, I Bought Before A 2008 Suzuki XL7, Now I BOught A 2006 Chrysler Pacifica, The Experience Like Always Amazing, & We Got The Best Sale Person, Robertito, Thanks Orlando Hyundai, You Guys Are The Greates.

Sonata MPG

May 30, 2012

On Monday I decided it was time for me to trade out of my Dodge Ram 1500 Quad Cab and into something more fuel efficient. I was getting an average of 14 MPG with the Ram, so I was going to make a huge improvement with the Sonata I was interested in. I went to Orlando Hyundai and I couldn't be more impressed with their customer service and knowledge of the Hyundai product. Overall a fantastic experience! My salesman, RJ, the General Sales Manager, Tony, and my finance manager, Patrick, were all very helpful and great to do business with. I can not even begin to describe how happy I am with the Sonata - what an awesome car! I am getting incredible MPG and the car has so many features I didn't have in my Ram. Plus, it looks amazing. I made the right choice in buying a Sonata and by purchasing it at Orlando Hyundai. I highly recommend them and Hyundai.

wilwayco

May 29, 2012

We had excellent customer service and are very satisfied with the car we purchased. The showroom was clean and comfortable. The water that was provided was also appreciated.

Debi T. Clark

May 29, 2012

We were looking for a new Santa Fe Limited edition ...we were dealing with 2 other dealerships and very uncomfortable with them... I got on line that evening to just inquire about the anta Fe's and without thinking anything about it....Suzie called us back!! What a breath of fresh air!!! She was very very easy to talk to and re assured us we would get the best and fairest deal in town!!! Boy was she right!! We Love her!!! She took the time and patience to deal with us even into the late hours!! I could go on and on about our experience at your dealership....but I need to go back to work!!! I will definatlty recommend Suzie and your dealership to anybody wanting to buy a car!!! If you want more info, feel free to call me at 407-657-7399!!! Thanx again for the wonderful experience!!! Debi and Amy!!!!

Robert and Kathy

May 29, 2012

We had a list of 6 dealers within 80 miles from Melbourne. Never got to the last one. Suzie won our loyalty with her straight forward approach to meeting our needs. We were unaware of the way we looked at transportation and car ownership till we talked to Suzie for a while. Our car history was analyzed acurately by her and she transformed it into the perfect car for us. She has a gift, and the dealership from her manager, the finance people, service department, and others were as delightful and helpful a bunch as I have ever met in one place. Thank you Orlando Hyundai.

Sassy

May 28, 2012

Went to the dealership looking for a new car. I was greeted by a very friendly salesman named Glenn Bean. The process was fast and easy and Glenn was very professional. It was a very pleasant experience. Thanks Norbert

Jim Barnes

May 28, 2012

I went online looking for a New or Used Vehicle, delt with Internet Sales Mgr. named Jason. I got a quick response and went in to look at the cars. He was very professional and made it quick and easy, I bought two cars one new and one used. I also recommended my Sister to go see Jason as he had the lowest prices in the area that I could find. I found Him and the Dealership to be honest in their dealings so I will go there for my service also. I did visit a few other hyundai dealers and was not impressed! Great work Jason and Orlando Hyundai! You have a Customer for Life!

BRANDON

May 28, 2012

Went to Orlando Hyundai looking for a car was a little nervous because i hate shopping for cars but there staff help us in our experience purchasing was nice and smooth GREAT Buying experience. Thanks KYLE and David for the New Car experience Cathy was Amazing.

Alisha

May 28, 2012

Everyone at Orlando Hyundai are very friendly and professional. I will recommend my family and friends for their Customer Service.

Go Cowboys!

May 28, 2012

Clicked on request a quote while reseaching the New Azera on Cars.com and about 15 minutes later I received an email from Joel Himmel with a price and detailed information about availability, options and colors. After a few emails, and one phone call, I was able to take delivery (lucky me, they only had one left). Easy and hassle-free experience, I recommend both the sales person Joel and the dealership.

kdog1969

May 28, 2012

It was really nice to come to a dealership and be treated like a person. Thanks Tony for coming out and thanking us for our bussiness. Overall it was a great experince!!!!!

birdking01

May 28, 2012

My experience at Orlando Hyundai could not have been better in any way shape or form. Cliff was professional and courteous from the beginning. From the first moment we arrived (in the rain) he made sure we were comfortable and dry before we even began the sales process. The negotiation process was very painless and I never felt pressure and to me that goes a long way! I met several managers throughout the process who very very polite and professional as well. The entire process from purchasing the car, doing the paperwork and taking delivery of the vehicle was as painless as anyone could ask for. The Hyundai product speaks for itself but people have a choice as to where to buy one and i highly recommend Orlando Hyundai and Cliff Wilson.

bodrum

May 28, 2012

it was a great experience. deal went so smooth and pleasant. everybody was so helpfully and friendly. i highly recommend it

got to go!!!

May 28, 2012

upon ariving to the dealership I was greeted with a smile and a warm recption? instead of a pack of wolves trying to get us! Glenn Bean did everything he said he would<<< And believe it or not, HE DID!!!!

JJ GONZALEZ

May 28, 2012

THIS WAS A VERY EASY GOING EXPERIANCE,NO PRESURE AND GREAT SERVICE.....

Golfer

May 27, 2012

My wife and I are 73yrs.young and have bought many cars in our life time.By and far this was the best buying experience we ever had,which was due to the great job done by Kurt Vaughn.He did a wonderful job working on a deal that fit our budget.He was very professional and patient with us.Kurt is a true asset to your dealership and would like to thank him for helping us withour Sonata purchase. Thank You, The Conti's.......

Jennifer

May 27, 2012

Finally, a group of salespeople that really listens to what the customer wants and tailor there presentation around what I wanted!! Kevin Sternett was very professional, creative, polite and definitely went the extra mile to exceed my expectations and make my buying experience better than I would have expected. Thank you as well David Menne(Sales Manager)for treating me with the upmost respect. Being a single woman shopping for a car, I was very timid, as I have never trusted car salesmen before. But, you made me feel comfortable from the very beginning and I am extremely appreciative of your demeanor and your sales staff's attention to what a customer wants in their next vehicle. If you're looking to buy any type vehicle soon, go see the staff at Orlando Hyundai. They also have the best selection of certified pre-owned Hyundai's anywhere. Thank you guys.

lee66

May 26, 2012

My car buying experience at Orlando Hyundai was the best ever. They traeted me and my family with great care. Thanks we will be back in the future !

David

May 26, 2012

Buying a car in Central Florida can be a process...? I have purchased many cars and Orlando Hyundai has it down! Kevin and David were the "Perfect Sales Associates" and just down to earth with their approach. Thank you!

professor

May 26, 2012

This was the easiest and best experience that i have ever had buying a used car!!! the price was the best I had found!! SHe made it easy!!thanks

KLatterner

May 23, 2012

I am very pleased with our experience and the service received from Jason. Excellent employee and professional. We are also pleased with the car purchased, has everything we wanted and drives great.

MilesWilson

May 22, 2012

The overall service was excellent! I am extremely happy with the product and the customer service. The sales reps were extremely courteous and knowledgeable. In no ways were they pushy and showed me all my options. All in all, I would highly recommend anyone to the dealership and Hyundai in general. Thank you!

pmogus

May 22, 2012

Being in our 60's we have purchased many vehicles in our lifetime...this was the easiest and quickest and most pleasant experience we have ever been a part of. The staff was so accomodating and made the experience a real winner in our book !!! We will recommend your dealership to our friends and associates. You will have our business again and again. Thanks to all your staff they are a five star in our book.Robertito was not overbearing nor pushy...he listened to our needs and zeroed in on just the right vehicle for us. Thanks for such a pleasant experience and kudo's to your staff.

JoeBTramell

May 22, 2012

George did a great job not being too pushy and simple answering the questions and helping with the decisisons and was very patient with my wife which is sometimes hard to do

hmuller7

May 20, 2012

we are very happy wih our HYUNDAI SANTA FEIT WAS AN Excellent deal we made with HYUNDAI.WE HOPE THIS CAR WILL LAST US FOR A LONG TIME THANKS TO THE SALES PEOPLE OF HYUNDAI MR. H. MULLER

fyrmedic10

May 20, 2012

JJ (big man on campus) came out of nowhere to help me out. Right off the bat, he described his own personal Sonata and how he loved it! There was no BS out of his mouth, which is unusual from your typical car salesman. He was tenacious, professional and hard working to get me the car I wanted. Upper management should pull this guy in the office and shake his hand for the job he does for Hyundai motors. Anyone who may read this in a blog or other websites...ask for JJ to sell them a car!! Thanks again, JJ! Not for selling me a great car, but for changing my views of car salesman and the experience that goes along with it. God Bless you and your family, brotha!-Bobby

lateowls

May 19, 2012

sales department was outstanding, friendly, efficient, honest. finance department was not customer service oriented in the least. recommendations for this dealership will always have a concern about integrity in the finance department. I think eventually I will move overall experience up based on a great experience from sales.

Lcalabrese

May 18, 2012

It was worth the 2 hour drive to purchase the car from Orlando hyundai. They were awesome and friendly and the price and quality of the car was outstanding

infantry504a

May 17, 2012

I would like to thank Suzie for being such a great person, and treating us with all respect. If I would to buy another vehicle or recommend someone I would have suzie do the sale. She is great. Please congratulate her on behalf of my wife and myself.

Elyse57

May 17, 2012

Jason is amazing to work with. I bought my Santa Fe from him in November and made sure to return when it was time to buy again. He helped us buy an Elantra this time around. Friendly, knowledgeable, great to do business with!!

tom qh

May 16, 2012

My experience with Jason was first class , he was very business like, a professional . All of the people I was in contact with at the dealership were very friendly and helpfull.

fftripp

May 15, 2012

Went to Orlando Hyundai for a new Elantra. Worked with Jason, who was an absolute great person to deal with. Did not pressure us to buy, and did everything he could the make the deal happen. Even went as far as to come in on his day off. I would not hesitate to give a recommendation to anyone about Jason and Orlando Hyundai. Truly a great buying experience.

bevkenver

May 15, 2012

It was a fantastic experience dealing with Orlando Hyundai. They gave me a really good deal on my trade in which in turn made it possible to purchase my new car at an acceptable price.

benfunn

May 11, 2012

Didn't buy car here, but they treated my like I did. This is what it's like to help with literally NO reward, except helping a person in a time of need. That's what life is all about. You always hear the bad stuff, but there are people out there doing GOOD stuff too. They have earned my future business.

gureckik

May 10, 2012

This dealership and employees went above and beyond to get me in the car I wanted. I knew what I had to work with and what I wanted and they worked with me until we found a price and payment that met my needs and budget. What a wonderful feeling it is to go to a dealership and be treated like a person and not just a customer! Thanks again!!

marquette95

May 8, 2012

Roberto and David did a great job in answering all my questions and were never pushy with me in securing the sale. Very good job!!

isurfthewave

May 7, 2012

had a great experience because i was treated very well, everything was explained carefully and everybody was very friendly, i not only would recomend the dealership but will most likely buy mi next car there.

Rodney Reifsnider

May 7, 2012

This is our 3rd purchase from the Orlando loca tion. My last sonata was totaled in an accident. I met Keith on the way to the service department to collect my belongings before the insurance company took the car. Keith introduced himself and asked if he could help by finding me a box for my things. When we were done, he simply gave me his card and asked me to call if there was anything else he could do. A week later, I called and told him what I wanted. Within 10 he had my new car. the finance manager who helped with the paperwork was also very nice and extent quick which is usually one of the most painful parts. The entire team made the transition into my new sonata easy. Thanks!

Nancy.kaufman09

May 6, 2012

Juan and David were a huge help , they had me taking care of so quick , usually at other dealer ships I would be there all day I was in and out . Thanks so much

slhwhite2527

May 5, 2012

Great buying experiance, Juan was very helpful without being pushy , as was everyone else at Orlando Hyundai, ( will not buy frm old school type dealerships) would definatly recommend Orlando Hyundai friends and relatives.Stuart White.

demaier

May 4, 2012

Would be a nice touch to offer your customers a free beverage instead of just pointing down the hall to a vending machine.All the sales personnel mentioned above were very helpful and patient which contributed to a successful sale. Joel in particular was excellent in his car demonstration! The best test drive ever :)

Noopiema

May 4, 2012

Great Saleman who unstood our needs and available finances. Glenn was patient and stayed late into the evening when my husband got off work. Awesome dealership!

Cecimonster

May 4, 2012

Jason was awesome to work with. He was helpful and spoke to my fiancee with all the patience in the world. I would refer all my friends here!

gator2013

May 3, 2012

We purchased new ELANTRA 2013 in April 2012. So far we are experiencing good experience with the dealership staff. There were some minor hurdle but the sales staff handled it in very professional manner.

lenceski

Apr 24, 2012

This was a very enjoyable car buying experience. Javier went above and beyond through the entire process to make sure everything was exceptional! David and Billy were also extremely professional and never pressured me at any time. They are truly a class act and made the process very smooth. I will be sure to recommend this dealership to my friends and family. Thank You for everything!!

Cooking Machine

Apr 23, 2012

We had a great new car buying experience at Orlando Hyundai in March 2012. We had made an appointment for early afternoon and were promptly greeted and showed the vehicles that we had selected to look at. The sales person was very knowledgeable about the vehicles and options. We were out the door with our new car in less than 3 hours.

toyhall

Apr 21, 2012

BB&T recommended this dealership. The staff was friendly, professional, competent, and made the experience easy and enjoyable. Excellent service! I will recommend this team to my family and friends.

adamsjer1299

Apr 20, 2012

I'm beginnig not to like this dealership very much because when they put a new tire on my Santa Fe, they scratched my wheel. It is easy to see. Did they think that I would not see it? Be wary of forthcoming survey! Jerry K. Adams

lefty854

Apr 19, 2012

Kevin Sternett is the most personable and understanding car salesman I have ever dealt with. At no time did I feel as though I was being manipulated into buying a car in any way. He understood immediately what I wanted and went out of his way to find it for me. I would, and intend to, recommend Orlando Hyundai to everyone I know who is looking for a car.Patrick Hernandez was also a pleasure to deal with. He made financing my car enjoyable, and I would never have thought that was possible. He explained everything to me clearly and did everything he could to make the process user friendly.

Joe81c

Apr 19, 2012

Sales team was very professional and easy to work with. They got me the car I wanted at the price that was affordable to me.

tiger.itman

Apr 17, 2012

I am satisfy and happy with this dealership and I recommend this dealership I am satisfy and happy with this dealership and I recommend this dealership.

seminolejen

Apr 16, 2012

The staff was very friendly when they greeted me and while working with me. I didn't feel pressured to buy anything. They made everything very simple.

nmoyta

Apr 15, 2012

Things went great! Even after I had confusion with the price for the monthly rate, Catherine contacted me to explain the amount. She had great customer service skills. I am happy with my new car.

irpen

Apr 13, 2012

I and my wife have been gathering informatino regarding a new car for some weeks. We came to your agency with some knowledge of what we wanted in a new auto and some idea of the cost. Our conversation with Jason was carried on with questions on the product and the price answered to our satisfaction in an intelligent and forthright manner. Irwin Pensack

ctnhowell

Apr 12, 2012

My husband had picked this dealership and I wanted him to choose Toyota. After visiting your dealership and speaking with Oliver Goodridge, my husband was very satisfied as was I with our experience. Oliver was great with handling our deal. I have already recommended Oliver to several of our friends. I work in customer service and I know that the good things get overlooked, so we are letting you know that Oliver was outstanding and our experience was great.

mattyflo

Apr 12, 2012

I purchased a Sonata from Joel Himmel. I enjoyed dealing with him because he was not pushy. He educated us about the car's features and benefits. He sold me on the car when he reviewed all the added features and showed me the many reasons why the car would have a low cost of maintenance. I appreciate when someone takes the time to educate me about their product. It was obvious that Joel knows his product very well. You should try and hire more people like him because most people dread the car buying experience. He was a pleasure to work with and I will recommend him to other people.

aladd

Apr 12, 2012

i believe this dealership did an outstanding job. the sale staff is excellent. jason was excellent in his work and really cared about me and what i needed. great job.

kmcclelland85

Apr 12, 2012

I love my car and had a great experience! However my car was not emaculately cleaned before I left the lot. There is a foot print on my backseat. The interior was not wiped down either. My USB port also does not work with my iphone, which has been very frustrating. Overall it was a wonderful experience and would recommend the dealership to friends and family. Ekran was very knowledgable and helpful.

CJHOLLAR

Apr 11, 2012

EXCELLENT EXPERIENCE....GREAT RESPONSE ON QUESTIONS AND SUGGESTIONS....A REAL PLEASURE TO WORK WITH....GLENN WAS KNOWLEDGEABLE, FRIENDLY AND SEEMED TO HAVE MY BEST INTEREST IN MIND...HE CONTRIBUTED GREATLY TO MY DECISION TO BUY THE CAR ON THAT SAME DAY OF MY VISIT....

blaykelogan2

Apr 11, 2012

Best experience ever! There were no hassels, no games, and I got the deal I wanted. I have never felt so taken care and so secure in the choice of buying a new car. My husband and I have both agreed that we now can never go anywhere else due to this. Kevin was not only helpful but he also treated us like friends and family....going the extra mile to make this whole experience a walk in the park. Can't thank you guys enough and can't say we won't be back soon!

birdking01

Apr 7, 2012

My experience at Orlando Hyundai could not have been better in any way shape or form. Cliff was professional and courteous from the beginning. From the first moment we arrived (in the rain) he made sure we were comfortable and dry before we even began the sales process. The negotiation process was very painless and I never felt pressure and to me that goes a long way! I met several managers throughout the process who very very polite and professional as well. The entire process from purchasing the car, doing the paperwork and taking delivery of the vehicle was as painless as anyone could ask for. The Hyundai product speaks for itself but people have a choice as to where to buy one and i highly recommend Orlando Hyundai and Cliff Wilson.

philtech1

Apr 6, 2012

The buying process was quick and easy, all of the people I spoke to at the dealership were very helpful and efficient, from picking out the right model car to financing and physically handing over the brand new car.

mucenica

Apr 5, 2012

I had a totally wonderful experience at Orlando Hyundai at 4110 W Colonial Dr, Orlando, FL 32808. Juan spent as much time with me as I needed. He answered all my questions and concerns. Everyone at Orlando Hyundai treated me with concern and consideration. I am extremely happy with my Hyundai Accent and with Orlando Hyundai!

carol barie

Apr 4, 2012

I started looking online for a new car and ended up dealing with Jason and he was great. I had such a great experience with him that two days later myself and my daughter were back in there for a car for her.

Haydee Martinez

Apr 2, 2012

Checked on-line first and asked for pricing from various dealers. Susan was the only one who got back to us with actual pricing on what we where looking for. Others wanted us to visit the dealership before discussing pricing. On our first visit (our goal was only to test drive the model we had in mind to purchase) Susan Clark (our sales person) made it a point to show us all of the details of the car we had in mind, and gave us a relaxed test drive with no sales pressure. Susan made a good case as to why we should purchase from her and Hyundai, and even offered model options (higher range and lower ranged) for us to consider. At no time did she bash the other brand models we had mentioned we where considering. She just let the merits of the Hyundai brand stand on their own. After about two weeks of research we finally settled on a Hyundai, time to talk price and options with Susan. The car buying experience with Susan and Orlando Hyundai was stress less and a far cry from my past experiences with dealerships. We purchased a 2012 Hyundai Sonata at a fair price and didn't have to compromise on what we wanted. I just hope when it is time to meet the service dept folks things are as pleasurable as the buying experience was.

maryktribble

Apr 2, 2012

Jason was great, he was responsive to all my questions in a timely manner! He was very quick to my needs and helped the process by getting all the necessary forms and information prior even to my visit. He was awesome!

anandt

Mar 31, 2012

It was great working with Orlando Hyundai, I would recommend friends and family to this dealership.The service was great, employees where very friendly. And best of all didn't had to wait long.

Dani428

Mar 31, 2012

Everyone was very helpful. They made sure I was happy with every decision made and gave me exactly what I asked for. Would definitely recommend this dealership to everyone. Javier was extremely helpful and made my experice great!

mdiestro

Mar 30, 2012

I love my new Hyundai Elantra! I was searching for a car for 2 weeks. I went to several dealers. I had the best experience at Orlando Hyundai. My sales rep TJ Evans was very helpful and answered all my questions. I didn't feel pressured to buy the car like I had been at other dealerships in Orlando. Even the manager who came to talk to me was pleasant and the best part is that they gave me a fair price on the car. I would definitely reccommend this dealership to my friends. I was in and out of the dealership in one hour.

rmertens

Mar 28, 2012

Orlando Hyundai was recommended to me by a trusted source. We knew that we wanted an Accent so it was just a case of finding the right dealership. Our experience was above average (have purchased over 20 new vehicles in my lifetime) in all aspects. The price for the trade was fair and the new vehicle price was within my threshold. Every member of your team was professional and friendly. The real treat was that there was no drawn out negotiation process but a straight forward down to earth offer and acceptance. Overall our experience was great. I would recommend your dealershio to anyone.Thanks all, Ray Mertens

jeffterk

Mar 28, 2012

I found Tony and TJ to be very helpful in all respects.Minor problems were quickly resolved and excellent alternatives developed.My wife and I found both to be extremely professional and our purchasing experience was so favorable that we returned within a week and bought a second Genesis,We would very highly recommend both.Valarie and Jeffrey Terk

Ben1212111

Mar 27, 2012

When bringing my car for service Today I asked to check if all items were completed on last service that was signed for in my log book. But the items were not fully completed. Only a oil change instead of replacements and inspections.

sammie slinker

Mar 22, 2012

Great dealership to do business with. many vehicles to choose from. staff friendly. easy location to find. love our car.price was within what i expected. would recommend to friends and family and tell them to ask for catherine(kathy)

Joy Glausier

Mar 22, 2012

My dealing with Juan was extremely easy and I would recommend your dealership and Juan.My time with Patrick in finance was also easy and I felt no pressure. This is why I cam back to this dealership for a new car. Thank you.

samanthasingh01

Mar 21, 2012

I had a great experience everyone was very helpful in working with my needs. The finance department really helped with my financial needs. i would recommend anyone to this dealership.

twomice505

Mar 20, 2012

Your website is exceptional! I was thoroughly convinced to buy a Hyundai Santa Fe before even arriving at the dealership. This car purchase was so easy! And I now am the proud owner of an award winning car !!

MissMaravillosa1

Mar 20, 2012

I was initially interested in this particular dealership based on the inventory that was presented to me online, however, it was most definitely the outward display of morale and integrity that won me over when I had first visited their facility. The employees that helped to assist me, Mr. Wilson and Mr. Nuss, were very understanding of my needs and concerns when it came to picking out a vehicle. I was also blown away by Mr. Swain's efforts and success when it came to making the vehicle of my choosing meet my financial abilities. I was extremely impressed with how friendly, helpful, and knowledge these gentlemen were. Overall, I must say that my buying experience here was exceptional and I look forward to doing business with them again.

nickpk123

Mar 20, 2012

Great job! Everyone was very helpful. Cathy was very honest. Hope to deal with her more in the future. No complaints other than price. Thanks.

Japman

Mar 20, 2012

This is the second car Robertito has sold me. He is by far the best car sales person I have dealt with. He listens to what I expect and has always come back with I can make that happen. He gives what I feel is an honest opinion to the table and is respectful in what I want. This is why I think he has sold the most cars for this month so far.

dyod57

Mar 19, 2012

Orlando Hyundai is very good with helping you in getting into a car that is right for you, a very clean dealship and friendly. Thier service deparment is very prompt with getting your car in an out.

JHKilroy

Mar 18, 2012

I am very happy with the car. I received very professional and friendly service. Overall I found it a good experience. I believe I got a fair trade in and a good price on the new car.

kpos

Mar 15, 2012

TJ was great, the guys on the front desk were all friendly and helpful, finance person (can't remember his name!) was great and helpful too

rmaender

Mar 14, 2012

My new car purchasing experience was one of the most pleasant I've had in the thirty years I've been in and out of the new car market. RJ did a good job of putting together a fair offer in response to my on-line inquiry and Jason did a great job walking my daughter and I through the details of the deal. Jason also did a great job of making my daughter feel important understanding that she would be driving the car as much as I would.Definitely will go back to Orlando Hyundai when the need arises for another car.

thomas obrien

Mar 13, 2012

Joel was a very knowledgeable salesperson with many years of experience. He listened to our requirements and did not try to steer us to a more expensive vehicle. He conducted a very effective test demonstration of the vehicle and then allowed my wife to drive. Joel also suggested a 48 month lease when the 36 month payments were more than we liked. A very pleasant experience.

Gjohnson

Mar 12, 2012

Jason was very nice. He went out of his way to make me feel comfortable. He took his time in working with me not like so many other dealers who are always in a rush to make the sale. The car was exactly what I wanted and needed. The courtesy he showed was commendable. I left feeling blessed. Thank you!

rbtbishop

Mar 11, 2012

I was doing some car comparison online. I liked the style of the Elantra as well as the price and the Sonata so I registered with Orlando Hyundai. I received a call from Billy letting me know a sales person will be calling. I then received a call from Suzie Clark saying she or RJ would be able to help me. When I arrived on Saturday I was greeted professionally. The service I received from RJ was great and the quality of work was outstanding. David (the sales manager) worked with me on an Elantra's pricing (which had been marked up and had dealer accessories sheet. there were two items that were duplicated from the listed items on the MSRP window sticker) and then the add ons were waived to make it look like a better deal, for which I still ending up paying full sticker MSRP plus four dealer installed accessories. I also ended up with payments which were $20.00 more than I was looking to pay, still tolerable though. Overall I am pleased with my purchase and I feel I got a very nice car.

Candy Lavoie

Mar 11, 2012

Jason made me feel very comfortable and respected from the moment we met. He worked hard to get me the best deal and followed through with the whole process to each department.

Sepstein32819

Mar 10, 2012

The dealer was very attentive and not pushy but informative. I am 60+ years old and have purchased many vehicles, Orlando Hyundai was by far the best buying experience I have ever had. The attitude of everyone that I interacted with at the dealership was outstanding.

Nelson_Cahill

Mar 7, 2012

We have bought several cars throughout our lifespan. It was never really an enjoyable experience. When we first talked to Cliff Wilson of Orlando Hyundai, we explained to him that we had a USAA pricing certificate for the 2012 Santa Fe Limited, FWD, with navigation package, and that we were willing to pay this price for the car. However, we told him we dont play the old car selling games going back and forth with the sales manager on price, etc. We told Cliff up front, dont try to sell us something different, etc. Cliff Wilson researched the EXACT car we wanted in our presence, and said that there werent any of this EXACT model in the entire state of FL. Another dealership said Orlando Hyundai was lying to us (said that in writing!) and that they had 9 of the EXACT car we were looking for. They didntthe cars were all loaners, demo vehicles, or where in the process of being shipped elsewhere. Cliff Wilson of Orlando Hyundai processed our order with Hyundai with the price we were willing to pay, without any hassles! While it took some time to receive the vehicle, we got the EXACT car we wanted with no additional charges for ordering the specific car we wanted. This was an awesome car buying experience. CLIFF WILSON was completely honest, answered all our questions, helped us through the process, and kept us informed of the production status and played no games whatsoever. He was courteous and pleasant to deal with. He made our buying a new car a great experience. He never once pressured us into buying something we didnt want. This car was a replacement car for our 2007 Hyundai Santa Fe which we also bought from Orlando Hyundai. While the 2007 car buying experience was a good buying experience, this 2012 experience was so much better, and exceeded all of our expectations. We were buying a new car since our 2007 was totaled in a 4 vehicle crash (18 wheeler rear-ended the car behind us). We purchased the 2012 Santa Fe as we thoroughly enjoyed our 2007 Santa Fe, and because we walked away from the crash due to the Santa Fes safety features. We cant say enough of how fortunate Orlando Hyundai is to have someone like Cliff Wilson to represent their dealership and Hyundai. Billy Pizzaro, the Internet Sales Director was also very pleasant when he called us about our new car buying experience, and when I called him regarding a follow-up question.

expresiones

Mar 7, 2012

I have been in car dealerships during my life and have to say that this has been the best expirience ever. Mr. Sauri service and friendliness succedd by far my expectations. He make me feel like I was family and the overall experience was awesome, fantastic coverage, good price and the best thing of all is that I'm in love with my new car. Talking money, Janet was very helpful and friendly as well. West Colonial Hyundai have my back and will get back the best PR you can get from a satisfy customer that will not only recommend your shop but will come back. THANKS! :)

jimneal

Mar 7, 2012

Sales man was very helpful and took the time to explain how things worked. He took the time to show us any car we were interested in. He also provided us with a written quote. The reason we came the first time was because of Sams Club.

jrussell78

Feb 29, 2012

The staff was awesome! This is only the second time I could honestly recommend a dealership to someone interested in purchasing a vehicle. From the very beginning (looking online), to entering the showroom and then leaving the facility. Hope everyone finds out how accomadating your company is when they're in the market for a car!!

buggirl82

Feb 29, 2012

everything went really well. rj was extremly helpful and knowledgeable. i wish there were more inventory to choose from, and alittle cheaper priced vehicles, but aside from that, it was a pleasent experience. and i will return and refer friends and family to you!

rencollazo

Feb 28, 2012

This is the second car we have purchased from Orlando Hyundai. Roberto was very helpful and answered all my questions without hesitation. He was able to guide us in our decision of purchasing a new vehicle. My wife and I love our new ride and appreciate all the help Roberto was able to give us. He exceeded our expectations. Your dealership is great and it's why we chose to come back to you for our car buying needs. Thank you.

angelmrs002

Feb 27, 2012

We were called by Veronica concerning an internet inquiry we had made upon arrival at the dealership we wheere met by Glen Bean he took us to Veronica who assigned us to Glen we explained that we were interested in Sonata we discussed our options and decided we were unable to afford the Sonata so we went to the Elantra Mr. Bean worked very hard to get the payments to where we could purchase the vehicle. As a matter of fact the dealership was able to obtain financing at a rate lower than originally quoted We believe we got the vehicle at a fair price and were extremely satisfied with the entire experience as got an excellent vehicle for a fair price hI

jmp114

Feb 26, 2012

I said enough. My experience was fine, everyone was friendly. Finance was reasonable. Mgmt was pleasant. Coffee was good. Temperature of showroom was fine. Car was clean

creveira

Feb 25, 2012

we my wife and i purchased a 2008 hyuandai sonata from this dealership we put a downpayment on the vehicle were approved by the bank and did all the necesary paper work when we arrived a few days later to pick up our vehicle we found out they had sold it to some one else and then they tried to sell us an 2012 accent to make up for what they did i would not recommend my worst enemy to even buy a part from there we ended up going to classic Mazda and purchasing our vehicle there now classic Mazda is where u want to buy a car the people are friendly and honest.

shootingstar357

Feb 25, 2012

I test drove my first Hyundai at Car Max along with several other leading sedan competitors. The Hyundai handled surprisingly well. Two weeks later, I went to my first Hyundai dealership Orlando Hyundai. I was not looking forward to dealing with pushy salesmen that are normally associated with car dealerships, but did want to compare new vehicle pricing with used/certified. I was pleasantly surprised with the efficient, friendly service I received. My family and I were immediately greeted upon arrival. Joel Himmel was very knowledgeable about the Hyundai cars he showed me and pointed out features I otherwise would not have known about had he not been so thorough when showing me the different models and actively working to see what I wanted and needed. Janet Benni was great handling the paperwork portion of the transaction and was very understanding when she realized how nervous I was. I was not planning on purchasing a vehicle that day. David Menne sealed the deal that night in putting my last minute jitters to rest.My children and I are enjoying our first Hyundai!

teeshots

Feb 23, 2012

Salesman was very knowledgable about the car. He explained everything about the car and worked hard to get my business. Sales staff was very friendly.

Edjones40

Feb 22, 2012

I would like to say thank you Orlando Hyndai for making my purchase a very pleasent experiance.It first started when i arrived on the property and was greeted by Mr. Oliver he was very professional, concerned with delivering the type of vehicle i needed for my family after a few types of vehicle i looked at i seattled on the Santa Fe.Every question i asked he was able to asnwer and the ones he wasn't sure of he was assisted by Mr. Glenn Bean who was very knowledgeabl about all vehicles. Between the two of them all my doubts about this vehicle was gone. They were not aware but i visited four other dealers before coming to Orlando Hyndai (KIA, FORD, CHEVY & MAZDA but felt very confortable with these salemen.I would also like to give a great job well done to Mrs Janet Benni who eased my mind with the financing work she did. she was very professional opened my eyes to the advanteges of having the Gap insurence she explained eveything in complete detail wasn't pushy like other dealerships and very pleasent to talk to you could tell she loves what she does you have a great person working for you. Finally i would diffinitly buy another vehicle from Orlando Hyndai in the future.

mightyflea

Feb 22, 2012

I think everyone we came in contact with knew at that time we were happy with them.We did however have a problem with the the way we viewed the estimated or purchase prices were presented in print.J.J. did an excellent job of presenting them , however we let some of the items get by us.The layout was fine we were there a little long and I guess we got a little tunnel vision.The problem was we didn't notice this until the next day,that was the only disapointment we have.

crtswagner

Feb 19, 2012

Susie and RJ were helpful, very knowledgeable, and professional.The only criticism was that we purchased on a Sunday and there wasonly 1 finance manager working. It took much to long to finalize the deal,so I would suggest having more employees in that dept there on weekends.

nleknight

Feb 19, 2012

RJ was a great salesman to work with. We were in the dealership for close to 6 hours and he stayed patient and positive through the whole experience. He helped us reach an amazing deal on my new Elantra and I still love it :). The financial adviser, Dwayne, was not as nice to work with. I understand he is not a salesperson but his attitude the entire meeting was tired and annoyed. He complained about the store being busy and him having a lot to get done. That experience could have been better.

annonymous

Feb 18, 2012

My son first visited Orlando Hyundai to shop for a new Genesis. He found one he liked and contacted me by phone since I live in St. Petersburg, Florida, which is about two hours away. My son is a broke college student and needed my help to purchase a new car.I first started my research by going online. I found the dealerships web site to be very thorough and easy to navigate. I was quite impressed to find the dealerships entire inventory of Genesis models listed and located the exact car my son was interested in. Everything about the car seemed to be at my finger tips, listing all the standard features and options. The site even listed the MSRP and a dealer online discount price.My online experience and follow up emails from the online sales department, prompted me to call the dealership and was introduced to RJ Compton. He was very polite, knowledgeable, helpful, non-aggressive and made me feel very much at ease from the beginning of our conversation.R.J invited me to the dealership and demonstrated each and every feature of the vehicle to the point where I felt I knew everything about the car. At the point of sale we negotiated a bit and it really appeared that R.J. was on my side and had my best interest in mind. He presented my low ball offer to his manager, who turned out to be a very nice gentleman himself and we quickly were able to come to a compromise.From there, the sales paperwork was handled very quickly and efficiently so we were able to hand the keys of a brand new Genesis to my son that same day.The whole process turned out to be a very pleasant and fruitful experience.

jgbori88

Feb 17, 2012

Oliver was an outstanding salesman as soon as I pulled in to the lot. He was very clear and precise about what he was telling me and showed very good knowledge about the product.

melaniadave

Feb 15, 2012

We bought our new 2009 Hyundai Genesis from Orlando Hyundai with Cliff as our salesperson, and just last week we traded it in for a new 2012 Hyundai Genesis, also with Cliff. It's always a pleasure working with him and the other staff members; however, we would liked to have shortened the F&I process down to a few minutes if possible!

junhyup

Feb 13, 2012

The customer service of orlando hyundai was great. Sales employees were so kind and considerate. And also they gave reasonable and negotiable price for my deal.

mobleyjr

Feb 13, 2012

Very satisfied with the dealership, and the salesman went over and above to get our businees, even buying lunch for us. He even drove a vehicle out of the showroom so we could compare colors side-by-side.

david olander

Feb 12, 2012

every person i met was very friendly and knowledgeable.jason was the most important person i met and he "scored the sale" for me. i was very comfortable sitting with him talking about the whole sales experience.when i left i felt everything i wanted i got and that i got the best deal compared with two other dealerships i visited. i could only wish every dealership did business the way orlando hyunda1 does. the buying experience was outstsnding.

rnaylor

Feb 8, 2012

I found your staff to be very friendly and helpful through the process and would recommed the Orlando Hyundai to others. On a side note I do feel that the decor (restrooms and offices could use an updating)

lolalee3

Feb 6, 2012

I liked how Cliff worked 'backward'. He did not rush to show me cars. He took the time to talk with me and work with me.

grandpapi9

Feb 6, 2012

I had a great experience and a great day at this dealership. Very special dealing and talking with Mr. Himmel, a person that you can get along pretty easy.

beatricecayo

Feb 5, 2012

I would like to thank you all for everything not only for being patient with me but so kind as well. You guys are the best!! Orlando Hyundai ROCK !!!!!!!!!!!!!!!

Blmroczkowski

Feb 4, 2012

Jorge was amazing during the sales process at Orlando Hyundai. Jorge was very helpful and patient while I decided on which Hyundai to purchase. He answered all of my questions in great detail and helped me decide on my 2012 Hyundai Elantra. I have recommend Jorge Cavero and Orlando Hyundai to many friends. Thank you.

ninapachulli

Feb 3, 2012

i love my new car, excellent very happy with my Elantra and also the salesperson very professional as well all the crew i send my husband to hyunday and he came out with a new hyundai Tucson very happy services and car

lolita1708

Feb 1, 2012

I WOULD LIKE TO COMMENT ON THE PROFFESIONALISM AND KNOWLEDGE OF OUR SALESMAN, JJ GONZALEZ, HIS KNOWLEDGE ABOUT THE VEHICLE, THE FINANCE PROCEDURES AND THE OVERALLPROCESS, WAS OUTANDING, HE WENT BELONG HIS DUTIES TO FIT US ON NEW CAR WITHIN OUR LIMITED BUDGET. WE THANK ORLANDO HYUNDAI AND MR JJ GONZALEZ, WE ARE VERY HAPPY WITH OUR NEW HYUNDAI ELANTRA 2012, IT'S RUN GREAT. WE CAN'T THANK MR JJ GONZALEZ ENOUGH.CORDIALLY,MR. F CORREAMRS. CARMEN I OLIVEROPROUD OWNER OF A NEW 2012 HYUNDAI ELANTRA

tkingman15

Feb 1, 2012

everyone was very nice and welcoming there was no pressure to buy, answered all of my questions and was willing to work with us and have us out in a timley manner. will be looking to buying more cars there in the future

Emilygrether

Jan 31, 2012

I had a great experience at Orlando Hyundai. Everyone on staff was friendly and very accommodating. Jason was especially helpful and a pleasure to work with. Great job Orlando Hyundai!

bkilgallin

Jan 30, 2012

Sales was great... customer service was great... Everything was great, except financing. I was kept waiting for hours, then got an attitude from the finance person.

wdecoteau

Jan 26, 2012

We found all the personal that we dealt with very friendly, helpful and not pushy. I have found at other dealers the sale person would be very friendly then would turn pushy to almost demanding trying to close a deal so it was very refreshing not to go through that at Orlando Hyundai. We own a Veracruz and have been very happy with that and now looking for a car that would be economical our thoughts was to consider another Hyundai. As with most car buyers the bottom line is the major sticking point, and between trade in value and financing our budget goal was met. It was an easy pleasant buying experience. As a note as to the car, the next day we had driven to Miami and found the car to have a much larger car feel. Smooth ride, held the road great, quite, and was very comfortable and roomy for a 4 hour drive. Only realized it was a compact car when we got out and looked at it in a parking space. Very pleased with it.

KeriStagner

Jan 26, 2012

I was nervous about the whole dealership experience, but Glenn Bean made it easy and just about as enjoyable as making such a terrifying purchase can be. A few things that were a bit confusing to me on the first day were cleared up the following week when i returned to the dealership and spoke to Glenn again in person. I thought it was very helpful to be able to speak to Glenn himself, so that was a pleasant surprise. Thank you Hyundai for my BEAUTIFUL new Tuscon. I love it!

lindak014

Jan 20, 2012

It was a great pleasure buying a new car from Juan Gonzalez. He was knowledgeable and very proffessional. I love my new car - 2012 Elantra. Juan was very eager to please me and was very friendly to do business with. The customer service from all involved was great! Veroncia, who was able to know some sign languages was very helpful - it made the communication between me and the others easier!!

Kiamango01

Jan 17, 2012

This was the best experience ive ever had buying a car! Everyone was so friendly and Catherine helped with getting pricing that was best for me. I would highly recommend getting a car from them to anyone looking for great pricing and non pushy sales. I felt comfortable through my whole car shopping experience.

clousert

Jan 16, 2012

I had been saving to buy a Veracruz for about a year. Originally I was going to buy a good used one, but didn't end up coming across the package that I wanted (the GLS model in Saharah Bronze). I have never bought a brand new car before but when I first spoke with Joel Himmel he told me that he had a 2012 coming in on a truck. I was going to be in Orlando the day after it was due to arrive and Joel had it all cleaned up and ready for me to see when I got there. David Menne was a great help in getting my financing through Hyundai so that I'd be eligible for the rebate and Sam Hadid was very helpful in getting my interest rate lowered and getting my bumper to bumper warranty extended. The three of them were very professional and very friendly. So far I am loving the comfy seats of my Veracruz and look forward to enjoying it for many years to come. Thanks.

gchastain2010

Jan 15, 2012

I have had the best experience of buying from a dealership in my past 30 years! I can not say enough about the people at Orlando Hyundai. OH! what great customer service and personalized courtesy. If you want to buy your next car from the best dealership in Orlando, this is it! I would not have the 2010 Elantra with plenty of warranty if not for Orlando Hyundai. They gave me the best price on the car and the best price on my trade-in. The other dealerships that I went to that advertised "the best price" and "the best customer service" all fell short of my experience at Orlando Hyundai. I am not an easy person to deal with and did extensive research on the cars that interested me. The other dealers tried to argue with me, and Orlando Hyundai welcomed my research and actually encouraged it. I could go on and on but the fact is this, no one is perfect but it seems that Orlando Hyundai's people strive to be the best and are well worth working with.Gregory C

Shirleyliv

Jan 11, 2012

Since my last car buying experience was very, very bad (10 years ago - no wonder I keep my car that long), my experience at Orlando Hyundai more than made up for it. I felt very comfortable and confident that I would end up with the best car for me. Originally I thought I wanted to purchase a brand new vehicle but it would have to be the Accent. After seeing the car I purchased (a 2010 Elantra with only 10,500 miles on it), I quickly realized that I would prefer that over a new Accent. Joel wanted to make sure the 2010 was what I really wanted, so he showed me several other cars to compare it to, which, for one reason or another, I ruled out. I've only had my car a few days now but absolutely love it. When I drove it off the lot, I was still a little leary about a "used" car; but because I bought the extended warranty, I am much more comfortable. I thought the extended warranty price was a little high (after everything was added up) but I didn't want to take time to shop around, so I added it to my monthly payments and had to extend the length of my loan by another year at a slightly higher interest rate.

liseabrams

Jan 8, 2012

Jason responded to my online inquires in a surprisingly quick manner. He called and emailed a few times to kindly persuade me to come into the dealership. I usually don't respond to pushy sales people. So having Jason take care of me was a pleasure. From the time I arrived until purchase he was by my side. It was difficult to make wise decisions within the four hours that I was there. Jason's patience, knowledge and cooperative spirit lended me an opportunity to buy my car with great confidence that I made the right decision.

Rudell

Jan 7, 2012

It was a great experience,I was looking to buy from a buy here pay here dealership but was giving an offer that was hard to turn down. I dont have great credit so looking in this direction wasnt part of my plain I knew with out a dout in my mind that I wasn't going to walk off the lot with the keys to the car I wanted.But God an the employees made a way. Thank you Hyundai...you have my vote...5 stars

TONYSONATA

Jan 5, 2012

I WENT TO THE DEALERSHIP JUST TO LOOK AT A CAR THAT I LIKED AND CAME OUT WITH A BETTER DEAL THAN I WAS LOOKING FOR. I CAN SAY THAT FROM ALL CARS I'VE PURCHASED FROM OTHER PLACES THIS WAS THE BEST PLACE SO FAR. I WOULD RECOMMEND IT AND WOULD ALSO RECOMMEND YOUR SALESMAN, ROBERTO ALVAREZ. HE WAS VERY PATIENT AND GOT ME THE BEST DEAL.

mcgills0615

Jan 5, 2012

Cliff was awesome. We have been emailing back and forth for about 5 months and he has always anwered all my questions and I never felt preasured. That is why we came to the dealership when we were ready to purchase our new car. I love my car and I will recommend you to everyone looking for a great car buying experience. Thanks to everyone that was part of our purchase.

codywilliams_7

Jan 5, 2012

Before walking into the Hyundai dealership I made the mistake of going into Toyota of Orlando. Those people were the greasiest scum bags I have ever met. Completely inept and dishonest. After leaving there I was so lucky to have come into Hyundai of Orlando! Robert was so great in helping us pick out a car. He was quick in helping us find what we were looking for but never pushy. He and Kyle then did a great job at helping me (a first time buyer) get financing for the car. Dwayne in finance then did an amazing job of quickly (but clearly and thoroughly) explaining how the payment for the car would work. I was thrilled when I learned that I would be able to pay for GAP insurance with Hyundai's first time buyer program. If all of that wasn't enough the great people at Hyundai then ran my numbers with different banks once the next work week started, found me a better deal, overnighted me the paper work, and in the end saved me 4,000! I couldn't have been any happier with my experience with Hyundai of Orlando. The people are all so nice, honest, efficient, and caring. The cars are so sharp, run great, and are full of great features. And the warranty I got with it was the best I had seen. My mom (who was with me that day) plans on purchasing her next car through Hyundai of Orlando.

obxbetsy

Jan 3, 2012

Suzie was wonderful to work with. She walked me thru the entire process and was there to answer all my questions. I will recommend Orlando Hyundai and Suzie to my friends and family. This car purchase was a great experience.Betsy CamposanoProud Owner of a Clearwater Blue 2012 Hyundai Accent 5-door.

lisahorine

Jan 2, 2012

I had a really good experience with Orlando Hyundai. They listened to my concerns and addressed my needs in a vehicle. My very first experience was not good. Another sales associate blew me off and pretty much dismissed me without letting me test drive the vehicle days earlier. He said that the dealership was having tag issues and would not have any available till the following week. So, my over 20 mile drive in to testdrive the car was a complete waste of time. It wasnt until my husband went up the following week and talked to Frank that the situation got turned around. Thank you for great customer service and making what was a very dissatisfying situation a good experience. Also, the following day I had to bring my car in so that the service dept could install my new mirror and the service was quick and each of the people that I dealt with were very courteous and professional. They went above and beyond what I would have expected from a service dept. The one drawback to the whole experience was having to sit in there in the couches which look nice but are horribly uncomfortable to sit in for an hour.