Used Cars for Sale at Orlando Kia East in Orlando, FL

Alex

Sep 5, 2016

Brandon Raona was the perfect example of bad salesmanship. I was so close to buying a car. I just wanted the rest of the evening to figure out how to pay for the car and talk to my dad about it. The response I got was "What does your dad make all your decisions for you?" rather than being professional and understanding my situation. His solution to this was going to run more numbers for a different car. He did this 3 times and before the third time I told him I wasn't trying to waste his time and he didn't need to look it up I just needed the night. He insisted on going to look up the information anyway and when I told him I still couldn't make the purchase until tomorrow he looked at me and asked "Do you know what the most valuable commodity is?" and I told him "Time. I'm sorry if you feel like I've wasted yours but I told you I couldn't buy today and needed to wait for tomorrow." I stood up to shake his hand-because at this point he had already lost my sale-and he just looked up me and said "Next time don't waste other people's time." So I walked out on him.

Luis Garzon

Sep 3, 2016

The service in this dealer was really good, and Mr. Daniel Santiago is a great representative. The people is available to help in every situation, thank you for your service !

Douglas K. Thomas

Aug 30, 2016

This month we purchased a new Kia Soul with the advice and guidance of sales consultant Kp Jimenez. Throughout the entire process Mr. Jimenez was professional, knowledgeable, helpful and expeditious. It was these qualities that cinched the deal and we are now very happy with our purchase. Please keep him and give him a raise. He is the best. In the future I'd like to buy another Kia from Kp.I feel as if we can trust and rely upon him.

Timothy fry

Aug 25, 2016

Jason and Brandon were awesome! They let me trade my car in sight unseen. Brandon even kept in communication with me via text, which was helpful since my car had to be towed by them. Only problem is the tire light came on, which I still need to bring by there to have them check it out.

Marilyn R

Aug 24, 2016

George was and excellent and helpful salesperson. He has answered additional questions immediately.

Beg' car

Aug 22, 2016

Jason Ramirez was professional, paid attention to detail, filtered through a multitude of forms from insurance companies, police reports, other dealership data, had excellent follow-up, and treated an elderly, disabled person with courtesy and respect.

Russ Mercer

Aug 21, 2016

My salesperson Jorge Chavez was a 100% professional. As a person w/extensive new and used car sales experience I found him personable, low-key and very, very comfortable to work with. I found what I wanted achieved a reasonable purchase price and the deal was done with ease. Unfortunately, my experience with the finance person was 180 degrees in the other direction. I felt that he was working from a well rehearsed script. very mechanical. If there was a bump in the process, he seemed to lose track of his direction. When I refused to take the "Gap" Insurance. He seemed offended an perplexed, then failed totake it off of my contract. I had to come back the next day to have a new contract prepared, and then he did that one wrong also. I was extremely furious with the whole finance process in general. Both my wife and I have extensive F & I backgrounds in the automobile business. I have purposely refused to tell her of these truly unfortunate experiences so as to not tarnish her first new car since 1989. I would recommend this dealership to friends who are able to obtain their won financing. Additionally, I observed several salespersons who did not seem to have any direction, goals, or purpose. The floor was very busy, yet they seemed more concerned with leaning, chatting, and otherwise disengaged. There were a couple who were 100% goal oriented. Jorge, and a young man who'se name I think is Brandon. I felt the facilities were noisier than a high school lunchroom. This was compounded by the Haitian salesman standing at the east end of the showroom and yelling to the west end. Low Class!!!---

Cara

Aug 20, 2016

I bought a 2016 Kia Soul this week. Howard, Jason, and Keyshawn were all very helpful with getting me into the car I wanted.

Luz Colon

Aug 17, 2016

I went to KIA ( Semoran Auto East ) looking for a convenient car for my parents. When we got to that place, everybody there was very friendly and welcoming. Michael Dede was the first one to welcomed us to that place and I must say that he was very friendly and helpful, he showed us a lot of options. Michael introduced us to Jorge Chavez he was the one who helped us with the spanish, explain everything and of course he make sure that my parents understand everything before the sale. Jorge made the purchase was a pleasant and fun experience for all of us. We are really thankful for everything and we also highly recommend this place for everyone who wants to have a excellent experience and excellent service.

Chistine

Aug 8, 2016

I am very happy with my vehicle purchase ,and the level of customer service I received from Jason Ramirez. If you are in the market to buy a vehicle, go see Jason at Orlando Kia East. He is very knowledgeable, patient, and courteous. He made my buying experience smooth and easy. I also didn't feel pressured by him.-It was the main reason I made my purchase at this dealership. He went above and beyond to meet my expectations.

Roberto rosario

Aug 3, 2016

I was looking for the 2016 Sedona and they worked until they got what i needed. Javier was the agent who helped us through the process and explained everything in detail. Overall i'm 100% pleased with their service and definitely will recommend end people to check them out.

Fabian1234

Jul 28, 2016

KP was an excellent salesman he answered all my questions I would totally recommend him to everyone I know

trina2015

Jul 9, 2016

Orlando Kia East really came through with a great deal! My sales person, Jason Ramirez, went above and beyond to make sure I got the best possible deal. He exceeded my expectations. I couldn't be more happier with my purchase!

Patrick Smith

Jul 4, 2016

My interaction with Howard was a positive buying experience. Howard treated us with respect, patience and we felt like he was working with us to get the best deal.We worked with him for over 5 days and the outcome was Great.Howard is an Asset to Kia. We enjoyed working with him and will refer him to others.

Optima man

Jun 7, 2016

I hardly ever write a review on local businesses that I frequent, but I'm writing this one to try to inform the next person that uses this dealership for service. I visited Orlando Kia east on 6/6/2016 to try to get a A/C issue fixed, when I walked in & explained my problem to the service adviser that was on duty, first thing out his mouth was" I'm sorry today is not a good day for warranty issues, & I can book an appointment for a future date."I immediately responded well, it's not a warranty, I'm paying out of pocket, that is when he said oh ok, I can get you in within the next hour. I was really annoyed at his response, but knew I wanted this issue to be resolved with my car. Now, after waiting for 2-1/2 hours he comes to me & tells me that my compressor needs to be replaced, I said ok, his response "well I don't have the part & need to order it". It took him 2-1/2 hours to come back to me & tell me this!!! ORLANDO KIA EAST, get your service department straighten out, horrible way to do business...

ddoval00

Jun 1, 2016

First time I actually purchased a vehicle on my own but my salesperson Al provided a friendly experience and was very helpful. Hicham was my financing expert and provided me a great deal.All said and done this dealership is awesome experience and look forward to working with them in the future.

rosmarypdr

Apr 22, 2016

Mi esposo y yo fuimos a mirar y manejar un Kia Forte, nos enamoramos del carro a primera vista. Freddy nos atendio con mucha dedicacion y paciencia. Javier hizo todo lo que estaba a su alcance para que nuestro credito fuera aprobado y la venta se lograra. Finalmente Hicham en el financiamiento nos hizo pasar un rato bien agradable, explicando con su amabilidad, alegria y altos conocimientos las dudas que se nos iban presentando.Somos unos clientes felices, por lo que recomendamos ampliamente Orlando East KIA.

ayalae22

Apr 22, 2016

This was the first time that I purchased a car by financing. I thought it was going to be a drag but thanks to our salesman Freddy, my mindset changed. Freddy was really attentive to our needs, our requests, even if they were sometimes demanding. He went out of the way to have us happy. Hicham was our financing expert. I know he really tried to get me a good deal. Overall, this dealership will do what it takes to get you in a car with what you want. :)

Mikey

Apr 19, 2016

I'm leaving a good review BUT I want the little KIA girl back on tv. Stop competing with David Maus!! With the hot babe. The little girl was WAY better!! (We wanna see ya in a KIA). Get her back!!!

Jxpjxp56

Apr 18, 2016

I wrote a review for Kia west but I meant Kia east is the worst. Because of Kia east I will never go to a Kia dealer ever again!!!!!!!!!!!!

Lyashmel13

Apr 13, 2016

Our experience at Orlando Kia East was one of a kind....NO pressure..NO hassle...It started with a big smile from a vender name Freddy Avira....he asked is about our day and we told him it's been nothing but stress...he then told us a joke...we needed a reliable used car for now so he showed us their certified inventory....it was easy and smooth for my wife and I to make a decision..... Your Finnance Manager Hicham Belharsa also helped us out searching for the wrigth bank to finance our Kia....I will highly recommend Orlando Kia East to Family and Friends....Jose Garced and Vilma Ortiz........Thanks??

chevy

Apr 12, 2016

She is a good salesman..Get a deal done and sends you to fast Eddie..when all said and done deal was not what they said...Be very careful of them..Read all the paperwork and don't listen to what They say..

Edris Moussard

Apr 9, 2016

Just bought my new kia Optima yesterday and everything was perfect from the time I enter to the time i left the dealer. Jason Ramirez was my sales person and was excellent! first great experience in a dealer since years...

Gigirod2752

Mar 14, 2016

Buying experience was great my sales person Freddy Alvira was very helpful throughout the process.i would recommend his service to my family and friends

Gingersaurus

Feb 13, 2016

After making Travis work really hard all day he found me the perfect car and deal. I thought I wouldn't be able to get a car todat, and now I am soo grateful.

Bronxdiva007

Feb 1, 2016

Trading in an older model Kia for a 2016 different model car, very helpful and patient. Worked with me in all areas of the process

michelle

Jan 29, 2016

Went in about an hour before closing time. Nabil stayed late and worked with us to get us into the vehicle that we wanted a price that we could agree with. Only had to return early the next day to finish the financial paperwork (since it was so late when we came in the first night), but we still got to drive the new car home. It was a good car buying experience.

cabanpr

Jan 21, 2016

went without an appointment and was greeted quickly by staff. Great dealer , staff thanks to Freddy very friendly and personable. Thanks to him I have a great car

Minivan Momma

Jan 20, 2016

Went without an appointment and was greeted quickly by staff, who was willing to take his time with us. We were able to find a happy middle price everyone was happy with. Great staff, great deal, and efficient process.

Victor Echevarria

Jan 18, 2016

Great experience with great customer service Freddie did a great job I highly recommend this dealer to anyone they know how to treat the customer will definitely be looking forward to purchasing my next vehicle at kia east orlando

Yezenia19874

Jan 18, 2016

5 months out of bankruptcy and subprime credit. We came here hoping to get approved for a new minivan. We were nervous but Freddy helped us ease our worries and showed us our options. Credit scores of 522 and 598 we were able to walk out with a 2014 Minivan !!! I couldn't believe it. Freddy was very friendly, and personable ;-) Definitely buying there again in the future!!

Heri012

Jan 4, 2016

I went too saw the used car,but the service was great,I bought a all must a new car(2013).Thanks to Freddy explain the advantage of the new car helping I make the decision.They have very nice cars and good price .

Teressah

Dec 30, 2015

Freddy Alvria was the sales person who met me at the door. I told him exactly what I wanted and he took me straight to that vehicle and never pressured me toward anything else. He went out of his way accommodate my wishes and made the sales experience very quick and painless. The sales manager was also very helpful in keeping the process moving when things seemed to slow down waiting to get into the finance department. I would definitely recommend this dealership.

Sarancj

Dec 25, 2015

We came in just checking if we could get approved for a better car than we currently had not expecting much due to bad credit but our salesman Ricardo Wagner managed to work his magic and got us in a 2014 if our choice.

Fitchburg2012

Dec 15, 2015

I would share everything but in summary dont expect anything but the typical games of dealerships of the 80's. Just hiding it under different promo names. I was told multiple times through email and in writing I would be getting the internet price for their kia. And i would be offered a certain amount for my trades which was also in writing, but when we sat down to go over paperwork they added 9000 to the price of their car. I wouldnt classify master of deception because they make the lies so obvious. Just plan on giving them your car and paying 6000 dollars over msrp for theirs. What they put in writing means nothing and they proved it with me. After 3 trips to dealership based on lies i gave up. I have contacted the owner and emailed the GM but no response at the time of this posting. All i ask for was honesty and to honor their offer they put in writing. I guess I will go elsewhere. I am willing to share my experience with anyone at corporate and provide all documentation to support my claims. I wanted a new car.

Danielle Hullender

Dec 14, 2015

Jhonson Severe greeted us immediately, worked hard and was very devoted to our family needs. We were able to use the dealer discounts Effectively enough through Melinda and the internet sales team to secure the right new vehicle the wife was looking for. We appreciate everything Jhon did for us and look forward to sending good karma his way...

Carguy35

Dec 14, 2015

I had a great experience at the Kia Orlando East Dealership. Was greeted outsides by Ricardo Wagner and he took care of me the whole time I was there. Really high spirited person, fun and made me and my mother feel comfortable that he was going to work out the best deal possible for me, which he did!

Jagalo3791

Dec 14, 2015

I was just shopping around I got helped by Nabil Ben Salem . He was very helpful I drove 3different vehicles. Best experience I had . Definitely I will go back to purchase my new optima from him.

Christmas present

Dec 10, 2015

Nabil Ben Salem was my salesperson and he provided wonderful customer service. He worked with my budget and I drove off in my first new car.

ginger/bailey3

Dec 8, 2015

Salesman, Nabil Ben Salem, met my needs and met my expectations completely. Awesome youngman. I had not planned to purchase a car, however I did.

2016 red kia lady

Dec 1, 2015

My husband and I both liked the service we both received. It was alot nicer and alot more friendly on our second purchase than the first. Our sales man was great and did a awesome job! What a polite and very nice man. Look forward to seeing him again!

Kevinvl777

Nov 27, 2015

Wouldn't honor internet price, WIllfully concealed known headlight unit issue resulting in huge post purchase repair. This is just the marrow issues. Don't go there.

rpeidro2

Nov 17, 2015

I had a great experience purchasing a car this weekend at this dealership. From the moment I arrived I was greeted promptly by Javier who listened to what vehicles I was interested in viewing. He showed me some new models and then we went to check out the used a lot. He showed me some used models but then showed me some different options based on what I was looking for. We went for a test drive then sat to talk about numbers. This is the part about buying a car that gives me anxiety but the staff here treated me with absolute respect. Hicham got involved a little into the discussion and while he is very good at his job he respected my thoughts and even let me leave with a quote so I could go home and think about my options. I enjoyed the car and the staff so much we were back within the hour to make the purchase. My only gripe is that it took three days for me to actually get the car due to the inspection and detailing offices being closed and/or not getting to my vehicle. And now that I finally have the car I have to return this weekend for them to reset the radio as it does not currently work due to them changing the battery on the car and not resetting the radio then. Other than that, overly positive experience. Thank you!

theseeker77

Nov 16, 2015

This was by far the best experience I have ever had shopping for a new car. I usually equate car shopping with going to the dentist, but this was quite the opposite! Anthony Sermons was my salesman and he went above and beyond with this deal. I came in looking for a new car and didn't think I could trade my car in because the condition it was in, but somehow he was able to get me way more than what it was worth. Everything from the introduction to the close was a wonderful experience. Hicham Belharsa was the finance manager I dealt with. He was very patient and took the time to explain everything I was signing. Wayne Osso is the customer relations manager at that location. Wayne took the time to be sure I was happy with everything from the car to the service. He also made sure I did a final inspection on the car before I drove away. Oludare Baloye is the manager at that location and this experience is a credit to the type of manager he is. The energy, friendliness, and all around service at this location is second to none. I definitely would rate them 10 out of 10. Thanks to them I am riding to work in my brand new KIA Soul and couldn't be happier!!!

ajmestres

Nov 9, 2015

I was very pleased by the friendliness and professionalism of Mr. Severe. He was a pleasure to work with. Mr. Belaharsa was a pleasure as well.

very disaponited

Nov 7, 2015

After spending a week on the phone and being assured we had a deal based on my trade and no extra cash, then it changed they offered me 200.00 for a wholesale trade in car priced at 1500.00 and they needed a 1000.00 to do the deal the biggest BS dealership ever it's like dealing in the 60s or 70s very old school and untrained.to be fair with Anthony since the manager i made the appointment with and confirmed with the night before I was on time and he blew me off when i arrived. DON'T go to KIA east

MzMimi904

Nov 5, 2015

Im a single mom whose daughter attends UCF. She had a problem with her vehicle. So I came to town, for the day, to take care of the issue. Her vehicle couldnt be fixed that day, so we made an appointment and they assured me they would take her back home after she dropped it off to be repaired, so she could get to her classes. While fixing the one problem, the mechanics came across other things that desperately needed to be fixed. Not wanting my daughter to go through this again, I asked for it to be fixed. And knowing that I was on a limited budget, they worked to find me the lowest prices possible for the parts. They made a very stressful time much more tolerable. They had her vehicle ready to go quickly, because they knew it was her only means of transportation and she had to get to work the next day. I felt like they REALLY cared about us...and they definitely have a repeat customer in us for any future service needs. Thank you soooo much Xavier...much appreciation to your Manager and team!!

MZMIMI904

Nov 5, 2015

Im a single mom whose daughter attends UCF. She had a problem with her vehicle. So I came to town, for the day, to take care of the issue. Her vehicle couldnt be fixed that day, so we made an appointment and they assured me they would take her back home after she dropped it off to be repaired, so she could get to her classes. While fixing the one problem, the mechanics came across other things that desperately needed to be fixed. Not wanting my daughter to go through this again, I asked for it to be fixed. And knowing that I was on a limited budget, they worked to find me the lowest prices possible for the parts. They made a very stressful time much more tolerable. They had her vehicle ready to go quickly, because they knew it was her only means of transportation and she had to get to work the next day. I felt like they REALLY cared about us...and they definitely have a repeat customer in us for any future service needs. Thank you soooo much Xavier...much appreciation to your Manager and team!!

Soul2Soul

Oct 29, 2015

Oh my gosh, let me tell you this is one of the best experiences I ever had buying a car. The sales guy Jason Ramirez really knew his stuff. I have been looking around for months I was in and out of there in like 2-3 hours. Last time when I brought a car a few years ago, it was like an all-day appointment at the dentist office I love my new Kia Soul. Thanks again Jason for all your help.

Soul2Soul

Oct 28, 2015

Oh my gosh, let me tell you this is one of the best experiences I ever had buying a car. The sales guy Jason Ramirez really knew his stuff. I have been looking around for months I was in and out of there in like 2-3 hours. Last time when I brought a car a few years ago, it was like an all-day appointment at the dentist office I love my new Kia Soul. Thanks again Jason for all your help.

N.C.

Oct 23, 2015

I brought my car in for an oil change and your service staff don't come out to greet you, which is annoying but I could deal with that. Then after talking to the girl at the counter and her telling me it would be an hour and 15 minutes I go sit in your freezing waiting area. Two hours and thirty minutes later a guy calls my phone and leaves a voice mail my car is ready. Yet no one came to the waiting area to get me. So if I didn't look at my phone how much longer would I be waiting? After asking that to your rep he was like "oh thought you dropped the car off " but no apologies. And then when he tells me he is taking me to the cashier, I asked why I had the service warranty he asked why I didn't tell the original girl I had it. One you are the service rep, two no one asked me! If I didn't have this stupid service package I would never take my car back. When I was sold it, I was also told your car gets washed each time but that has never happened. So maybe take a little more focus out of sales and train your service staff on proper ways to treat your customers.

jdivalove

Oct 23, 2015

He made me feel like a VIP customer. Always goes the extra mile to make me and my Kia Forte happy. I went in for an oil change and ended up getting a lot more done for a great price.

ReviewN1

Oct 16, 2015

I don't like the car buying process as it can be very intimidating. I went to Orlando Kia East, and worked with Jason Ramirez. He made me feel at ease, and really took his time to explain everything to me. He was patient and I have to say very knowledgeable. I didn't buy that same day, but took the time to shop around at other dealerships. I decided to go back to Orlando Kia East because of Jason. He really went above and beyond to get the best deal for me. I don't trust car sale people, but he did a really good. I recommended a few of my friends and family to this dealership as well. Jason R. really worked hard to get the best deal for me.

Murphy6628

Oct 13, 2015

I wasn't having much luck getting financed due to credit till I went to Olando Kia East. Ron Sibera, Internet sales Mgr. took care of me and I could not have been happier. Went out of his way to make sure I was happy with my purchase. Best car buying experience I ever had and I've had a few. All the sales men were very nice. The finance Mgr was also super and made sure I understood everything I was signing. I will be back when I'm ready for another and tell everyone I know their the best.

Judy

Oct 7, 2015

Had to buy a car since mine died. Ronnie Sibera is the best! He makes this uncomfortable process easy and pleasant. Ronnie's personality is Fantastic, his knowledge of the vehicles very good. When he did not know the answer he found out. I HIGHLY recommend Ronnie for your next car purchase. I am enjoying driving my new KIA SOUL! THANKS Ronnie for everything!

Judy

Oct 6, 2015

Had to purchase a vehicle because mine died. Ronnie Sibera was Very Helpful and understanding. His personality is pleasant and he is easy to talk to, during this process. His knowledge of the vehicles is well versed and helpful. We had a good time buying a vehicle. I highly recommend Ronnie. Hicham in finance was also very nice and helpful. Thanks Ronnie, for helping me choose the KIA SOUL. I enjoy driving it and feel safe again on the road. Judy

BobL

Oct 3, 2015

I started the busing process online, as I don't really enjoy the car buying experience. I was handled by the same person from the start to the end - great job Ronnie Serbia. I would definately recommend to a friend !

Stevenzzzz

Oct 3, 2015

More than willing to work with me. Spent two hours going through several cars with me and was polite the entire time. Would most definitely recommend to anyone looking for a car

Ronnie Sibera

Oct 1, 2015

When buying A new car you can't be in a rush. Mr. Ronnie Sibera helped me understand that he also made it fun and easy. he offered his help and a helping hand when buying this car, he is such A wonderful person. All I can say is thank you for making the car buying process fun and easy.

Jonathan Febo

Oct 1, 2015

They did everything possible to assist my particular situation. Ron was there pushing and sticking his neck for me and Alexandra was great. Both let me get out of the dealer with a brand new Kia. Couldn't be happier. Btw, the gong is amazing!

Matt & Christina Stottlemyer

Sep 21, 2015

Ronnie Sibera is the most fantastic Sales Manager we've ever worked with! My husband went in and spoke with him first. When he left the store, he called me and said he spoke with the nicest Internet Sales Manager, named Ronnie. He explained what Ronnie had done with him, and then what I would need to do. We walked in the door to Orlando Kia East and Ronnie was beaming! He came right over and introduced himself, invited us to have a seat and said he would be with us shortly. From the moment he sat down and started talking to us, he made us feel like family. As the night went on, you could tell he was getting worn down. Not because of his demeanor change, but because he had drank at least 7 cups of coffee since we had arrived. He worked tirelessly until we left with our new Optima that night. Our experience was fantastic with him! And to make our experience even better, he didn't even stop once our purchase was over. He has worked constantly to make sure that all of our paperwork is where it needs to be, getting our specialty parts ordered, and scheduling our maintenance for us. When it's all said and done... he tells us WE have a great family! Doesn't he have any idea how awesome he is?! I would absolutely rate our experience 5+ stars!

Jacky

Sep 13, 2015

Gwyn Nieves is a very nice person, not too pushy. Informative, lots of options. Very friendly dealership. Tried their best to get to what price was needed for me.

Rxpdjs5

Sep 5, 2015

My wife and I have been buying and leasing vehicles for over 20 years. Our experience at Orlando Kia East was by far the best experience we have ever had at a car dealership!! We walked in the showroom and were immediately greeted by Alex Zayas. He was fantastic!! He really went above and beyond for us and answered all our questions regarding our purchase of a 2015 Kia Soul. When signing our paperwork, Hicham was fantastic as well. He took the time to make sure we received the best deal. It was not the typical "sign here" with no explanation. He treated us like family!! My wife and I are both professionals in a retail setting, and we were blown away by their extraordinary customer service. Wayne ended our great experience making sure we were taken care of and if there was anything that needed addressed before we left in our new vehicle. I have a used vehicle, and when it's time to trade in, I have no question as to where I will go for my next vehicle. It is Orlando Kia East.

tvinhas

Aug 30, 2015

They don't try to oversell you or push extended warranties or gap insurance. Alexandra sold me a Kia Soul 2015 and gave me mats and other accessories, full tank and first oil change. The guy from financing was very honest and straightforward. He told me about extended warranty and gap insurance, offered me to decrease my APR if I accepted that extended warranty, but as I didn't see much value for my particular case, he didn't try to push or convince me otherwise.Overall, an outstanding experience. If I had to give just one constructive criticism, I'd say that the loud latin music was making my ears bleed, but the whole experience was so nice that I didn't want to be rude and ask them to turn it down a little bit.

EW

Aug 27, 2015

I have a 2011 Kia Forte and it now has all kinds of problems with suspension etc. It is a 4 year old car that should not be having problems costing upwards of 1,300.00 and their answer to my situation was to buy my car and sell me another. No thanks!!!!

Glo

Aug 26, 2015

This is my second Kia purchase. As every buyer knows, you go to purchase a vehicle and you are always skeptical and hesitant just to walk in. I had previously called so they knew I was coming. I had a great experience from the phone call I made all the way to driving my new vehicle away from the lot. I had gone in for a trade. I did not expect nor did I think I was going to be approved for a new vehicle. Every one of the people I dealt with had not only great customer service skills but they also had amazing listening skills, when it came to hearing my expectations and my demands. They were all very patient as well and they made sure I understood every word before I even signed any papers. They were very relaxed and not the usual aggressive seller, hence making my experience very pleasant. Let me not forget to mention the great deal I got! This dealer gave me the best trade-in price out there, and trust me, I have been looking and checking around for almost a year! My sister also purchased her car from this dealership and I will certainly go back in the future. Thank you Kia! I absolutely LOVE my new vehicle! Woohoo! :-)

April1986

Aug 15, 2015

This was my first time visiting this car dealer and even though the facility is nice our sales guy had no people skills. After we test drove the car he basically rushed us to get our information in the system because the bank closed at 9 not even giving us time to think and I informed his our credit was not the best and not to run it before we made a decision. After he put our info in the system he came back with the numbers on the car, once he realized we did not want the car for that price and we weren't budging he basically dismissed us, and then he said his manager ran o credit because they were closing. I am officially done with Kia dealerships, this is the second time they have done this. He did not even offer his business card or anything. He was upset we would not take the car, not very professional at all.

Doug S

Aug 13, 2015

I have owned my KIA Forte EX for 3 years and KIA sent me a card giving me a Cabin Filter change and Free Wiper Blades at no cost. I added an Oil change. Ed C. took care of me and helped me with more service needed, without any pressure that at some dealerships arise. Very professional........!

disgruntled

Aug 7, 2015

Bought my 2014 Kia Soul here...and as I expected, there were the usual games that come with haggling for a price. The manager Hicham Belaharsa was down right rude. I acually refused to deal with him directly. Freddy Alvria was my salesman and he was very nice..he was the best part of the experience. But honestly what I am truly not satisfied with is the service dept. The oil changes and maintenance is very expensive and there are never any discounts or coupons worth printing. And to top it off the last time I went there and had a schedule II maintenance they did not change the cabin and air filter even though it was put down that they did. When I took my car in for an oil change at another business they showed me my filters and they were filthy. No way in that many miles those filters would look like that. When I called the service dept, I got the run around as expected. She was "pretty sure" they got changed and couldn't imagine why someone would put down that they changed them when they didn't. Really? Laziness on the part of the staff? Cost cutting by charging me for a part that wasn't actually replaced? Said she was sorry but made no offer of making it right. Surprise, surprise. Won't be bringing it back.

Ceceile

Jul 28, 2015

I went to the dealership to look at a car not realizing it was closing time, but I decided I would just look around anyway. Sales man Freddy Alvira came out and stay with me the whole time and did a great job in finding me a car for the right price. I would recommend Orlando Kia East to anyone who desires good customer service as well as your interest and when you do ask for Freddy.

cv1007

Jul 27, 2015

Don't ever visit this dealership. They will start a sale with you, and then make a half-assed effort to finish it. They tell you it's a 100% done deal, but it's actually not and they wait to tell you and make you return the car. And this isn't just the salesperson, even the manager and finances guy were in on it. They're a bunch of liars that screw you over.

SK

Jul 9, 2015

I brought my Amanti in for oil change and service. I had a call that my car was ready and that everything was OK. I was ready to go but decided to read the inspection report. There were a number of issues that were flagged. Why wasn't this highlighted, when I was called so that I can authorize the repairs over the phone and not make another trip and when I came to collect the car? This is a lost opportunity for more business plus great inconvenience to the customer.This was not the first time so I would not blame the employees. It is an issue of not having a protocol to follow. A simple checklist for the employee would help : Did you inspect the car with the client on arrival and before releasing the car? Did you brief the client on the phone and when he came to collect the car about the inspection report?

rhbivins

Jul 4, 2015

I would like to thank Luis and Wayne for all of the service and help they provide me with when I visit their dealer ship. Also the service staff is great and top grade. Eddie and Gina are great and listen when there is a problem and make sure that the problem is fixed the first time.

Ramon

Jun 20, 2015

I don't usually provide reviews online but this time I must do since the type of service I usually receive every time I visit this dealership is second to none and in my humble opinion has one of the best customer service programs in the nation! Special thanks to my service rep Mr. Ed Cotto who is always available to answer my questions and is on top of all things related to my car. Ed is the kind of guy you want to have around in case there's a problem with your car... If you ever buy a car from this dealership, which I recommend you do, make sure you service your car there as well. Kia Orlando East has excellent customer service and the nicest team ready to serve you! Thank you KIA ORLANDO East. You guys are great. Keep up the good work!

Mel Guad

Jun 18, 2015

My visit was amazing everyone was extremely nice... Melinda was so helpful she went out of her way to help me .. She worked out a great deal for me to get the Kia Optima I wanted.. I would not go to anyone else after being assisted by her!!

HM8485

Jun 16, 2015

This is our third purchase from this dealer. The sales staff is very friendly and knowledgable. This was the best experience we have had with dealing with the finance office (Hicham).

tarheels829305

Jun 10, 2015

Awesome, great job Freddy. Thank you for taking the time to get the deal I needed so I could walk away happy. Will recommend you to all my friends

Ms. L. Garcia

Jun 8, 2015

Fast and efficient handling for the auto service Dept. Ms. Danielle is very nice and helpful and so was Mr. Coto. Very nice staff...helped me even to get coupon discount on service work, since I forgot mine at home! Have been very satisfied with the fair pricing and efficient service. I recommend the service dept. offer price comparison or even beating the competitors pricing. Also have a quiet room for people to read or relax, the TV...in lounge area and music was too loud! I would definitely recommend the service department. Not so sure about sales... On a different note the sales dept. staff is too pushy on wanting to sell cars, very old boring strategy, they need a different approach to customers looking at cars. The old sales pitch is way out of line, drop it and retrain your sales staff on more professional less sales shark approach. It is distasteful.

Happy

Jun 4, 2015

We went to Orlando Kia East looking for a used 2012 or 2013 Kia Soul. Unfortunately, they did not have one on the lot. Fortunately though, we saw a 2011 in the back of the lot. It had just come in and needed an inspection and cleanup. Our salesman, Freddy, tagged it for us as we were definitely interested in it. He kept us informed of its progress and we ended up buying it several days later.

Happy

Jun 4, 2015

We went to Orlando Kia East looking for a used Kia Soul (2012 or 2013). Unfortunately, they had none on the lot at that time. Fortunately though, we saw a used 2011 Soul in the back of the lot. It had just come in and needed cleanup and an inspection. We told Freddy that we were definitely interested in it and he tagged it for us and kept us informed on its progress. After test driving it several days later and coming to terms, we bought it. Thank you, Freddy.

hopes2016

May 26, 2015

This was my first experience leasing a car with Kia Eas.t. My husband & I have leased 6 vehicles from Kia West. We will be returning to Kia East when our leases are up. We were pleasantly surprised to see Hicham at Kia East. He made the leasing process quick & easy. We enjoyed our time with him, and were happy to see him again. He knows his job & does it extremely well. Our salesman Anthony Sermon, worked extremely hard to get us the lease we were looking for. He went above & beyond. Great job!! I am thrilled with my new Kia Sorrento.

JF

May 22, 2015

Service staff was friendly and they went above and beyond to right a problem with my car. They also got me in and out very quickly as well.

cc

May 22, 2015

Jorge is an awesome sales person! He made the car buying experience very pleasant. I will recommend him to all my friends and relatives, for sure!

Henry

May 21, 2015

This is my second Kia and the second time dealing with Orlando Kia East. My salesperson, William Lamb was new, but he did a great job in getting me what I wanted.Service is great.

Lemonsnizzle

May 19, 2015

I came here with my fiance to see if we could turn in our 2011 Kia Soul that we had purchased at Kia West. We mostly wanted to turn it in only to have our monthly payments lowered because we were paying so much for a older car, might as well pay for a brand new car. We find out by the sales man ,Jorge, that our trade in wouldn't even matter because our 2011 was only worth 14k and Kia West screwed me over by giving me an over loan of 30k. So I explained that it's not fair that I had to pay for something that I had no control over, it was my first time buying a car and I had no idea what was what on the contract since finance nor sales wanted to explain to me. Basically, Kia West gave me a terrible terrible deal on a used 2011 Kia Soul. so Jorge helped me and my fiance to get super low interest on our new 2015 Kia Soul !. Our interest went from 19.1% to 5.9% which is amazing. Our monthly payments did not drop but we expected as much seeing as how we got the super upgraded Kia Soul. But for 40$ more it is worth it. Thank you Jorge for setting up this deal and working it out with us. It took a few hours but then again, we kept asking for new deals and such. Great service none the less. Do not ever get your car at Kia West, they are terrible.

honest one

May 16, 2015

Took my true car certificate in to purchase a new Kia. Found out it was my starting price not the car price. Be prepared to haggle a no haggle price. Showed them my email on my phone of the certificate they were to honor. When my phone came back the email had disappeared. They didn't know how, I guess it was Kia magic. If you go be prepared for games. Afterwards you will need to take a shower. I honestly would like to know how they learned their ethical values.

Mike from Orlando

May 15, 2015

I checked the Kia East internet site to see what prices they had on their new Rio's. There were no prices listed. I found this quite odd. All the other dealers I checked (Ford, Chevy, Hyundai, City Kia, Deland Kia ) had prices listed on their website. I got a True Car certificate from Kia East that started at $14,700 with special dealer add-ons. These included (Special exterior and interior application, nitrogen filled tires, bug guard, special detailed pin stripes and other extras). I then stopped by Kia East to looked at what they had on the lot. After looking at several different Rio's and seeing the prices on the sticker I understood how they can offer "Up to $7000 for your trade" Melinda did a price work up for the True Car certificate. After all the other dealer fees, title, tag, taxes the OTD price came to $17,800. I asked Melinda to take off those unnecessary items (nitrogen, special applications etc) which amounted to about $2000. But she refused. I said, "thanks and have a good day". The next day I went to City Kia and ended up with a new 2015 Kia Rio without all the unnecessary add-ons for $2700 less than Kia East offer.

Jake

May 12, 2015

I went in to have my 30,000 mile service which is extensive and also to purchase new tires. They completed everything much sooner than they estimated and the person helping me, Edward, was very friendly and helpful in explaining everything that they would be doing. I highly recommend getting a your car serviced at this location.

jules7

May 12, 2015

I was very pleased in my experience in purchasing my new 2015 black Kia Soul!The dealer, Freddy Alvira and the staff that helped us were very kind, patient, informative and professional!I would recommend him and this dealership to anyone! Thank you for a great experience, I truly appreciate it!

Marge George

May 11, 2015

I have been coming to Orlando Kia East for quite some time to have my vehicle serviced. I absolutely trust when they tell me that I need something done and talk everything through with you prior to beginning the work. Orlando Kia East will have my business for many years to come.

Jz

May 8, 2015

The service that had experience with the East Orlando Kia had been always Excelente.

virlym

May 4, 2015

Using true car to find Orlando Kia East, I was contacted via email and set up an appointment to come in for a test drive. The whole process was very quick and easy, and the staff was very friendly and helpful.

rmafuz

Apr 29, 2015

My sales consultant was Jorge Chavez. I can honestly say I couldn't have asked for a better car buying experience. I have a lot of animosity towards car dealerships due to less than perfect (or ethical) experiences. I personally did a lot of research and when you get there and let them know of what you want to look at- there is no upselling or tactics. I asked to see the itemized cost numbers on the vehicle, to which Jorge graciously obliged before we decided to purchase. They help you through the sales experience and what surprised me is after they keep contact and keep asking if you need assistance. Would and would continue to recommend them to anyone I know.I am very grateful & I appreciate all the staff and manager help, the service, the joy, and the environment I went to go shop for my wife Brand New 2016 Kia Sorento.Overall Im extremely happy with my purchase and look forward to doing business with Orlando Kia East in the Future.

infantryman

Apr 27, 2015

Freddy alvira was very helpful and knowledgeable. I have always had hondas or toyotas, but my kia soul is the best choice I've made. Freddy helped to make a deal and was very prompt. If your in Orlando, go to Orlando EAST and see Freddy.

LexandNeykko

Apr 10, 2015

Being first time grandparents with a Smart car & a motorcycle we needed a quick remedy to our situation. KP came to the rescue with a phenomenal deal that made it possible for us to leave with a beautiful Kia Soul. We will be life time customers from here on out. Would recommend KP to anyone seeking the ultimate car buying experience.

scorengo

Apr 2, 2015

We came to trade in our 2012 kia sorento,for a 2016kia sorento and Ricardo was our associate helping us throughout the process and we're so glad we met him.

JnMaria6

Apr 1, 2015

My wife and have purchased a total of 4 cars from this dealership. At the present time we own 4 kia cars/trucks, this dealership comes very well recommended from us in the way they treat their customers, like family. Alex Vaya is a great sales professional, answered all our questions and made the process easier and as fast as possible for us. Hicham Belharsa, great finance manager, very professional and straight forward with us. We are a KIA family, actually we are a Orlando Kia East family!

MP02

Mar 31, 2015

KP greeted me from the moment I walked in the door. He didn't hover over me like a vulture like you see at most dealers. At first I wasn't convinced about getting a Kia but KP showed me everything my 2016 Sorento had to offer. Glad I was able to work with him and his manager Olu! These guys are great and would recommend them for my next vehicle.

Kia

Mar 30, 2015

I came into but a new car and was given great service by KP! He listened to what I needed. I would recommend him to all my friends.

natalie727

Mar 28, 2015

I was assisted by KP.He was amazing!!Got me a great brand new car . KP made me feel very welcomed. I would definitely recommend KP

AVIC

Mar 28, 2015

Went in to look and came out with a car. Offered a deal that we couldn't pass up. The staff was awesome and very informative.

Marilyn

Mar 25, 2015

Kirpal Jimenez was very efficient. His friendly approach made my husband and I feel comfortable and not pressured. He made it possible for us to get the car we wanted with a payment that fit our budget.

jay

Mar 23, 2015

great service very helpful....very friendly....very knowledgeable people i bought a car kia optima of which i am very satisfied with.....i will recommend a friend to buy a car from here

Victorcary

Mar 23, 2015

I am 88 years old and wanted to purchase a new Kia Soul. I knew that the trade would be a challenge, but the dealership went the extra mile and made it happen. What was really nice was that the whole thing took about 3 1/2 hours from the time we walked on the lot until we drove off. My son was with me and he commented that he was impressed with the way the whole deal was handled. I highly recommend Orlando Kia East.The finance person, was top notch. Clearly explained everything and made the whole deal a downright pleasant experience. Hicham Belaharsa was his name

Bori

Mar 22, 2015

After a few visits with my 2008 Kia sportage at the service center and finally at my wits end. I was approached by Eddie Oliveras to test drive a 2015 Kia sportage he connected me with Jorge for a test drive and a few hours later was driving home in my new baby. The service from beginnning to end was amazing and the staff very professional and friendly they listened to what I needed and delivered completely. This is the dealership to go to if you're looking for good,professionalism and friendly service.

Halp

Mar 18, 2015

My wife and I have significant complaints and a really poor experience with "Orlando Kia East" located at 8701 East Colonial Drive, Orlando, FL 32817, telephone number 407-678-1717. We leased a new Sedona in late December 2014 and now, 3 months later, this dealership still can not get the paperwork straight. Today, someone named "Sekula" - supposedly a business manager there - contacted my wife and told her to "...park the vehicle until you provide paperwork we need..." - - - WHICH WE HAVE DONE IN PERSON NO LESS THAN 6 TIMES NOW by email and in person. I called them after this "Sekula" outraged us with his communication to her, attempting to reach GM Mr. Morejon who I was told is not available (go figure). Another manager took my complaint and my request that someone who can resolve this contact us today. The business office at Orlando Kia East appears, at best, incompetent and dysfunctional. As I am no longer confident that we can trust them to do anything competently, we asked that someone from the Florida Auto Dealers Association and from Corporate Kia (California) contact them on our behalf to get this resolved. After all our good faith efforts, threatening us about our right to operate the vehicle we leased is NOT good business practice - we have NEVER before (we are in our 60's) seen a vehicle transaction so screwed up as this. Truly unfortunate and NOT good customer service; as a long time business operations executive, I know well how to communicate and I plan to further express my discontent on our blogs, twitter, facebook, and with the media via the Orlando Sentinel and TV stations in addition to our attorney. This is a horrible representation of dealer "activity" for the FLADA to bear as well, as a dealership that's this incompetent reflects badly on all such auto dealers they represent.

Clee205373

Mar 17, 2015

I went to city Kia off of east colonial and I will NEVER buy a car from them. The sales associate was arguing with me saying what I wanted wasn't possible but every time I tried to leave the price went almost to my price range. Then when I tried to leave the sales manager said he could do my deal but then came back with a deal $120 MORE than the deal before. He said, "I can do it in your price range I just don't want to." THE MANAGER SAID THAT TO ME! I will never ever buy a car from this awful place. He was xxxxxx and an all around jerk!

jay

Mar 15, 2015

very helpful non aggressive people...fast friendly service will recommend to a friend......

Yuma

Mar 12, 2015

Melinda helped put me at ease in the purchase of my new car. My grown children were happy that mom could get this great deal!

Robert P. Wills

Mar 12, 2015

What a chore that was! The entire process took six hours. Six hours. Lots and lots and lots of sitting waiting. Even after the deal was done, we were told "All we have to do is gas up your car and clean it and you're set!" Two hours later... I finally get my car and it STILL has plastic wrappings on all the seat belts. I now have a collection of rubber bands- thanks Kia! Protective plastic film also does not seem to be part of the 'cleaning and prepping your car' process as I peeled off four of those. Yes, I know that's not a lot, but after waiting two hours, you'd think they would have gotten them all. Then, when I came back to get my plates the next day, the young man doing it didn't have a Phillips screwdriver. Or screws. Now, I could see if I went to the Steak and Shake and asked them to install a license plate, but this was a car dealership. There should be a bin of mounting screws there at the front desk. And a screw driver. As it is, my 2015 Soul car now has two mismatched screws on the back plate. Neither were tight because he was using a flat head screw driver. AND- I think the dealer installs them- the front air deflector on my Soul has a mismatched washer. Again, it's one little washer, but when I have five black ones and one tan one on my 2015 car, it kind of bugs me. Attention to deal on cars from a car dealership shouldn't be too much to ask for. Whenever I make it across town-- probably in a month to ask for that check they owe me (see below)-- I'll have them swap out that tan one for a black one so they all match. On top of that, as part of the haggling process, I was told that I would get a check to cover my trailer hitch. It has been a month and I still don't have that check. Apparently "we are printing it now and we promise to mail it to you." A month later. Again, if I went to some local mom and pop hardware store and asked them to mail me a check, it might cause delays. When it's a multi-million (or is it billion?) world-wide company, cutting a check should be an easy thing to do. If you are interested, I can send you a photo of the mismatched screws and the washer. Well, the screws I'm fixing this weekend when I take off the Kia vanity plate, so I guess I'll take that photo before I do.

Adenelly

Mar 11, 2015

I was assisted by KP and wanted to express that he was amazing!I went into KIA in hopes of finding an affordable, reliable and quality car for our daughter who will be starting college in the fall. Making a car purchase can be a stressful experience but I must say that KP truly was WONDERFUL every step of the way! The thought of negotiating with professional negotiators (salesmen/women) is intimidating. If you look for tips online, a lot of people compare it to getting a root canal. The pages are full of awful negotiating ploys and underhanded tactics that give the bravest man/woman pause before stepping in a dealership. That was my frame of mind when I stepped in. I have never been happier to be wrong. KP was nice and a pleasure to deal with. He did make counter offers but that is expected in a negotiation. He was understanding and respectable with me and my family needs every step of the way. He truly made me feel like helping me was his priority above all! He accommodated ALL of my requests and preferences. He honored my voice every step of the way! Hicham Belaharsa assisted with the financing portion of the sale and I can truly say that he made the process smooth and stress free! Thank you Hicham. Both KP & Hicham are assets to Orlando KIA East and they have single handedly made Orlando KIA East my first port of call the next time I need a car. With out a doubt KP is the man to see for your next car purchase... Prepare to be amazed!

FN117

Mar 9, 2015

the experience was very relaxing and stress free. Everyone was very friendly and they worked with us throughout the deal. I would recommend Kia east.

Enrique Ortiz

Mar 9, 2015

I went looking for a new car quote and the sales men Jorge Chaves was so helpful that I ended buying the car . Jorge was very helpful and took his time explaining and answering all my questions. If I have to buy another car I will ask for Jorge because he was very help full and clear. To me and my wife he is and excellent sale men that is willing to help the customer.

purpleprada

Mar 6, 2015

I was very pleased with the service that I received from k.p being it was my first time buying a car. Excellent customer service, awsome cummincation an understanding of everything. He let me know what was going to be an what wasn't. He made me very happy. I would recommend him to anyone.

Yosmery

Mar 4, 2015

As walked into Orlando Kia East, I was immediately greeted by Anthony. Anthony was so upbeat, genuine, and always smiling. I went into KIA with the mind frame of not purchasing a vehicle. Anthony went out of his way to show me a variety of vehicles. He not only found one that suited my needs but also one that I absolutely loved. The purchasing experience went smoothly. I was offered a program that only KIA offers called the Car Exchange program in which I was able to receive a 1.9 percent interest rate. With many KIA rebates I qualified for, and the car exchange program I was able to get a top of the line vehicle. The customer service was unbelievable. Thank you Anthony Sermons, Micheal, Hicham, and Wayne for giving me a great buying experience.

Edwinrodriguez

Mar 3, 2015

Kp was very professional I had went to Deland Kia and they close the door on me the manager was very unprofessional that's went I call Orlando Kia and kp was good to me I thanks him so much Cus he took his time to get me a good deal and put me in my new Optima 2015 words can't express how happy I feel I would recommend KP to anyone great customer service ??

prclark

Mar 3, 2015

I traded in my 2011 Kia Soul for a 2014 and wanted to lease. After Kia finance made a mistake on the paperwork for the 2011 Kia they wrongly sent me to all three collection agencies. I drove my new car home I received a call from the dealership the next day that Kia would not do the lease deal. I went back to return the car and get my trade back at this time not knowing why there was a problem. The Sales Manager told me Quote " That's not the way it works, you signed the paperwork we need to get you financing." I didn't want to buy, just lease for financial reasons. After all was said and done it was Kia that finally financed my car. I left in tears and tried to get the owner to help me make my deal a lease. If Kia would finance me why wouldn't they lease to me? He wouldn't call me back or answer my letters. I finally went to the bbb to complain and even that didn't help. I loved my 2011 and I love my new Soul but can't wait to get out of it so I don't need to pay Kia each month after the way I was treated by the company. I didn't get a CSI form to fill out (not a surprise because they knew it would be bad) so I found this outlet.

Sella

Mar 2, 2015

Melinda was amazing! She never sugar coated anything and was more than helpful. She made the whole experience stress free and wasn't pushing anything down my throat (like other dealerships). I went there as a first time buyer with a tight budget and she made me a deal that I would be crazy not to take! It was more than I was looking for. I definitely recommend her 100%. Thank you Melinda!

Krista

Mar 2, 2015

When I first walked into Kia Orlando East just to look for a car, I really didn't expect to leave with a car within a matter of hours. Everyone that worked there is so friendly and make sures you are taken care of. Especially Freddy, helpful, went over and beyond to make sure my family and I had a great reliable car. Also the monthly payment was definitely reasonable which was a plus in my book. I would definitely recommend this dealer to anyone who is looking for a car.

Krista

Mar 1, 2015

When I first walked in Orlando Kia East I didn't expect to find and leave with a car in a matter of hours. Everyone was so friendly and made sure everyone was taken care of. Especially Freddy, he was helpful, went over and beyond to make sure my family and I left with a great reliable car. Also the monthly payment was reasonable, which is a plus. I would definitely recommend Orlando Kia East dealer to everyone who is looking for a car.

Robin

Feb 27, 2015

I have had quite a bit of dealings with this dealership in the last 7 weeks. I went in to see a Kia Sorento and drove away a few hours later with my new Sorento. Had a couple occasions to stop in and have always been treated very well. I stopped in again last week to ask about changing my cloth seats to leather and in 20 minutes was on my way to trading in my 7 week new Sorento for another one with leather seats. Crazy I know. But they made it worth it for me and I am a very happy customer still. If your looking for a Kia this is the dealership to use.

Will

Feb 27, 2015

I was driving by and heard their commercial on the radio. So I decided to go in and get some details about their ad. I told them what I was looking for and I got to test drive exactly what I wanted. There was a little problem and that was that my credit was not perfect. However Anthony and Oludare were able to work with me and got me a very good loan on the vehicle I purchased. The whole time they were very friendly and courteous. It was a great experience,but it got even better when I hit the "Gong" upon purchasing my vehciel. It was a great shopping experience.

kosmoe407

Feb 25, 2015

Was very pleased with Melinda's Customer Service (as I also do). Had just left another dealer after walking the lot checking out vehicles for about 45 minutes. Was never approached at any time. She approached us as soon as we got out of our vehicle to assist us through the whole purchase. Way to go!!! Thanks!

Brian M

Feb 25, 2015

I just came by to look around at first. I meet with Jorge who was friendly and very helpful. He made it simple and was good at getting me a deal I wanted. In the end I took the car I love home and was happy with the experience.

xiomara sanchez

Feb 24, 2015

I walked in to Orlando Kia not expecting to drive away with a car on that same day. I was treated very nice, everyone there treats you like family. My overall experience was not scary like I thought it would be. I would recommend Orlando Kia to my friends and family any day. Thank you Orlando Kia. Anthony Sermons was the best sales person ever.

Charles J Barnes

Feb 24, 2015

This dealership is fantastic on all fronts. Customer service oriented from the moment you walk in. Freddy walked me through the entire process and I felt confident about my purchase. There are no tricks or gimmicks because they are an honest dealership. Freddy who was my sales associate, was super helpful. He gave me professional advice throughout the entire process, which made me feel confident at the end. I'm a first time car buyer and this was the honestly the best experience I could ask for. Thanks Freddy and thanks Orlando Kia East

csb841

Feb 23, 2015

This dealership is fantastic on all fronts. Customer service oriented from the moment you walk in. Freddy walked me through the entire process and I felt confident about my purchase. There are no tricks or gimmicks because they are an honest dealership. Freddy who was my sales associate, was super helpful. He gave me professional advice throughout the entire process, which made me feel confident at the end. I'm a first time car buyer and this was the honestly the best experience I could ask for. Thanks Freddy and thanks Orlando Kia East!

HaroldS68

Feb 23, 2015

Thanks to the help of the sales people who atended me and my wife, we were able to get our previous car loan paid off and we recieved money on top of the pay off amount towards a Brand new Kia and were very pleased with our contract.

Charline

Feb 20, 2015

For the first time in several years, we found ourselves needing a newer vehicle.Dreading the shopping process, our experience with Orlando Kia resulted in a terrific purchase, which we are very happy with. Jorge was especially friendly and accomodating.

roeroe

Feb 19, 2015

Our salesman Samer Saleb was excellent . Very professional and knowledgable . There were some bumps in the road but Sam got it done . We appreciate everything that he did for us . Thanks Sam & Orlando kia east .

Dspangs3

Feb 16, 2015

From the 1st minute Melinda contacted me after filling out some of my information online, I felt at ease instantly even though it was a few text messages back and forth I felt like I was talking to an old friend, and when I arrived at the dealership my family and I were greeted with that same enthusiasm. Melinda worked it out for me and I drove home in my new car. She made my entire experience at KIA memorable and Awesome!

Jovanny

Feb 16, 2015

Mr Malave the salesman was very respectful and kind. I would recommend this dealer to my friends and family.. Thanks

mary_8801

Feb 14, 2015

Melinda made the whole experience easy and painfree! Will definitely refer her to all friends and coworkers! Thanks for helping us get our new car.

Tamara

Feb 14, 2015

Great service, Samer helped me buy my first car!! The moment I test drove my car, he gave me the keys and said it was mine! He's superb!!

Mercedeez1222

Feb 13, 2015

I walked into the dealership at about 4:30 pm and drove off the lot with my 2015 Kia Soul by 7:00 pm. Melinda assured me as soon as I walked in that I wouldn't be there long. She walked me through the lot and showed me the Soul's she let me pick my color and we were on our way. Got me a great deal that I couldn't refuse. Melinda was so confident, she made me feel super comfortable at other dealerships I have left feeling not good enough but today I walked away with my 1st new car! I am so happy and please Melinda was truly a godsend!

MikeG3884

Feb 13, 2015

Mr. Nieces help us get a good used vehicle. The car is affordable and I'm very happy. I will recommend to any family or friend to go first to Kia and ask for the same person that helped me.

Danny

Feb 13, 2015

We visited, Kia , yesterday, just to look around. Juan Malave, took great care, of us, he made shure, we got what we looking for, he told me, i'll make shure, you will leave there, with a nice car, And we did, Thank you Juan, For your excelente, costermer care qualities!!! Daniel Rivera

HappyBuyer

Feb 12, 2015

Oludare Baloye was wonderful to work with. He not only made my car buying experience a pleasant one, he drove paperwork to my house 25 miles from the dealership on his off time. This dealership should be proud to have an employee who is so dedicated. In addition to my excellent buying experience, Hicham Belharsa in finance was wonderful. Had to call back the next day for an odometer verification and he had it to me within the hour. Very pleasant to work with and helpful throughout the process.

mariahmimi

Feb 11, 2015

Jorge Charvez was great and got us what we needed. He made sure everything was properly taken care of. They wanted to see me in a KIA .

Snooky

Feb 10, 2015

Reputable, knowledgable and hard working! My husband and I had the privilege of working with Juan Malave when buying our new Kia Sedona to succeed our previous Sorento. He and the Orlando Kia team went above and beyond to make it happen and delivering a fantastic product. The no hassle approach was the best part of our car buying experience and would recommend Juan and team to anyone in the car market in a heartbeat! You won't be disappointed.

Kathy

Feb 9, 2015

My husband and I was just out riding on Saturday, February 7,2015. We have talked about going to Orlando Kia East but we decided to stop. We were walking from car to car when a nice young lady approached us asking if we need help. Immediately we answered yes and it all began. Melinda is very out going and courteous. If you are ever in need of a vehicle please visit Orlando Kia East and ask for Melinda. You will definitely get the vehicle you want and drive off lot the same day. Thanks Melinda. Kathy and Rickey Mcduffie

Care

Feb 9, 2015

To be honest, I'd rather jump off a bridge than go shopping for a car but I needed a new vehicle so I went to Kia. Melinda really made this experience enjoyable. She actively listened to my wants and needs. First vehicle that I test drove was the perfect one for me. However, being skeptical, I still wanted to look around. I went to another dealership and within 5 minutes I wanted to go back to Kia. I highly recommend going to see her. She will do whatever she can to get you the best deal possible. I am extremely happy with my purchase! ??

brittnicole

Feb 7, 2015

I came in with my boyfriend, immediately we were greeted and taken care of. We got a great price, no money down! AND WE JUST MOVED TO FLORIDA A WEEK AGO!

Carlos Cardenas

Feb 5, 2015

Mr Freddy alvira was so excellent person he helpme a lot thanks

carmeng

Feb 4, 2015

I must say my experience was excellent I was impress with both Rafael J Aviles and Eddie Oliveras the both worked with me to get the price I could afford. I certainly would recommend your dealership. I also was very happy how quickly Hicham handle the paper work and it seem to go so smoothly . Thank you

msween2002

Feb 4, 2015

Great service, clean Facility and love my new Cadenza

Monicamichelle

Feb 3, 2015

I was turned down the first time I came in but then Melinda helped me the second time I came in and got me approved for a brand new car! She is really good! Very quick and doesn't sugar coat anything. She gets it done and doesn't waste time! If it wasn't for her I wouldn't have come back.

awebb59atcfl.rr.com

Feb 2, 2015

I contacted Melinda via email and she got back to me very quickly. We worked out appointments (at my convenience!!!), and I went in looking for a reliable vehicle for my 17 year old to drive. We wanted to have our mechanic check the vehicles out and not only did Melinda agree to that she actually encouraged it. We chose a vehicle that checked out and the price agreement, paperwork and financing we handled very quickly and with no back and forth that dealerships have come to be known for. Everyone we dealt with or talked to in the dealership was polite and friendly. Such a good experience we are now working with Melinda to find another car for us! Thanks Melinda and everyone who helped out!

Barbara and Grant Hudson

Feb 1, 2015

We were warmly greeted as we entered the show Room. Out needs were described to our salesman, Jorge Chavez. Baarbara is a provesional caregiver and we needed a vehicle that would not only fill our needs, but that would be easy tol enter and exit for older persons. Also, the vehicle must have space to carry, with easy loading and unloadihg, wlakers and whell chairs. A KIA Sorento was described by our salesman. It seemed to be exality what we were seeking. In addition, we were advised that demenstration vehicle was avaliable at a reduced selling price. More good news.

BigBird

Jan 31, 2015

I'm am so happy with my new vehicle. This was a wonderful experience for me and I couldn't be happier...and hitting the "Gong" was awesome! Thank you to EVERYONE who helped me along the way! Thanks Orlando Kia

browneyes71

Jan 29, 2015

purchased 2 cars from Anthony what a pleasure would recommend to anyone didn't feel like we got ripped off very pleased love Anthony S

Go Steelers

Jan 27, 2015

Car buying can be a scary experience. This was my first time buying a car in Florida and I am glad I chose Orlando KIA East and was lucky enough to be welcomed by Melinda Elannan. She was very patient with me and gave me her full attention the time I was there and worked with me to get the deal I wanted always with a smile.

bjones2400

Jan 26, 2015

My experience with Cathy was absolutely amazing! She is very thorough and an outstanding negotiator! I observed her from afar and was very impressed with her willingness to push for a better deal with financing and dealing with a showroom full of demanding customers. She is very professional, calm, and values customer service. I highly advise working with Cathy if you're in the market for a new vehicle. The process was very fast, thorough and proficient. Go Cathy!

fabianqg

Jan 26, 2015

Very friendly and patient people. I want other Kia for my wife.Melinda is very professional, this purchase was a very nice experience. I recommend this Dealer

Vivian Lewis

Jan 26, 2015

Patient, sweet and gracious service rendered by salesman.

Fabian QG

Jan 26, 2015

All excellent Expert technicians and excellent customer service. Multiple service bays Convenient hours and amenities

Robin

Jan 25, 2015

I was considering a new car purchase. I stopped in to see the Kia Sorento and test drive to see if I liked it. I was greeted by Anthony (salesperson). We took a test drive and I was pleased with hwo the vehicle drove. I was not sure if I was ready to buy that day but decided to hear what they had to offer. It was a GREAT all around experience, no hard sales pitch, very friendly and professional, from salesperson, manager and finance guy. I drove out that night with a NEW Sorento. Thank you to the great team at Orlando Kia East. Best car buying experience ever. I have had to make a few trips to the dealership within the 2 weeks since I bought there and the team is still as friendly and helpful. There is a GREAT team at this dealership. I tell everyone about my experience. Keep up the good work! Thanks again Anthony and team!.

Christina

Jan 22, 2015

Brandon was very nice and patient. He was very friendly. It was a very nice experience. I would definitely recommend this dealership to a friend or family members.

Sean

Jan 19, 2015

Long story short, I recently bought (and returned) a vehicle to Kia East Orlando. My sales person was Ashley and she was very knowledgeable about the actual specs of the vehicles on the lot. I bought a 2015 Kia Optima and signed the first part of the contract for that car and took a photo of the paper. When I went back to the finance office, the paperwork had been switched to a "test drive model" of the same car so that they could make more money on it without my knowledge. After I was done and complained that the car was different, the finance officer "Sekula" said, "the car is yours and you signed for it, nobody held a gun to your head a made you." When I said the vin number on the car had changed from the original contract I signed, I was informed that the "original document had been thrown away"....luckily I had taken a photo of that paper and showed them that they did a bait and switch on the car and they eventually agreed to take the car back and void my contract. So obviously my experience wasnt very good and I dont recommend them.

MKG

Jan 19, 2015

Very friendly dealership, very professional. We have been a Honda family for many years and took the leap to Kia. We always liked the look and now we love the ride. Cathy Douglas was a great sales rep and did a wonderful job satisfying us and moving the process along. All in all, a great experience for us. Our previous cars had many many miles on them so it has been a very long time since we were at a Dealership. This was a great experience.

frankkenneth

Jan 18, 2015

FIRST TIME I WAS TOLD REMOTE WAS WORKING ALRIGHT , I EXPLAINED THIS HAPPENS WITHOUT REMOTE AT ANY TIME, LID SPRINGS OPEN!! ASKED AT LEAST TAKE BACK AND CHECK LATCHES FOR TIGHTNESS. SEVERAL WEEKS LATER AND TWO MORE RANDOM OPENINGS TRYED AGAIN, THEY DOGGEDLY TOOK VEHICLE IN AND ONCE AGAIN SAID EVERYTHING CHECKED OUT. ASKED TO SPEAK WITH SERVICE MANAGER ABOUT FREQUENCY ISSUES AND WAS TOLD SHE WAS NOT AVAILABLE AND THAT THEY COULD NOT SPEAK ABOUT TECH ISSUES. I ASKED FOR CORP NUMBER AND SPOKE TO DANIELLE IN ATLANTA TO EXPLAIN AND PLEASE OPEN A FILE AND WHY WAS I GIVEN THE RUNAROUND. SHE SAID SHE WOULD REQUEST RECORDS. SEVERAL WEEKS LATER AFTER MANY REQUEST SHE WAS SENT INFORMATION.. THIS IS MY 3RD TIME ,STILL HAVE NOT MET THIS SERVIE MANAGER AND CAR IS LOCKED UP FOR THE WEEKEND, NO ONE KNOWS WHERE THE KEYS ARE OR WHAT HAS BEEN FOUND OUT, PLUS VEHICLE WAS NOT LOCKED INSIDE BUT PARKED IN A CORNER OF THE LOT! BEEN VERY RAINY OFF / ON AND I DO NOT NEED A FLOOD DAMAGED CAR ALSO!! WAS TOLD THAT IF THEY COULD NOT DUPLICATE I WAS OUT OF LUCK. THIS PROBLEM HAS BEEN TRACKED THRU OUT THE U.S. AND CANADA ON 2012-2014 OPTIMAS PRIMARILY AS SEARCHED ON GOOGLE. YET THEY STILL WILL DO NOTHING ABOUT AND DENY A PROBLEM EXIST. FRUSTRATED AND SEEKING A GOOD CLASS ACTION ATTORNEY. ANYONE PLEASE HELP

Patti

Jan 17, 2015

They had exactly what we wanted and more!!! Staff is friendly!!! Would highly recommend this dealership!!! Ask for Ashley in Internet sales at Orlando Kia

kaymarie

Jan 16, 2015

We went to Kia to trade in our car and KP was the one that helped us out. We went there thinking we wanted one thing but he showed us what we needed, and what we would benefit from. We ended up buying a Kia Cadenza and its amazing im so happy with our purchase and the whole car buying experience. He worked with us the whole time and was not pushy at all. He made the car buying experience fun and fast. If you go to Orlando Kia East ask for KP. And our finance manager was Sekula- he did an amazing job also. Thank you Orlando Kia for the great experience and all the Help!!! :)

GADGETZ

Jan 16, 2015

WELL HEAR I SIT AGAIN AT KIA, BUT THE ATMOSPHERE IS DIFFERENT THIS TIME Hmmmmm BAM BAM BAM ! I'M IN A NEW RIDE BABY BOY , YES MY GIRL ASHLEY DIDN'T FORGET ME, SHE CALLED I CAME THE REST IS HISTORY. I LEFT IN A FRESHER THEN FRESH CADENZA SAY IT WITH ME CADENZA AND THE GONG FELT SOOOOOOO GOOD . I'VE GOT NOTHING BUT LOVE FOR THIS DEALERSHIP, ASHLEY AND CREW .THIS IS ALL LEGIT AND I COULDN'T BE MORE HAPPIER. THANXS FOR EVERYTHING LOVE PEACE AND HAIR GREASE, NOW THE ONLY ISSUE IS I HAVE TO UPDATE THE WARDROBE TO MATCH MY SILKY SMOOTH NEW RIZIDE SAY IT AGAIN AS IT ROLLLLLLS OFF YOUR TONGUE CADENZZZZZA

Bweb

Jan 15, 2015

We went to Kia as we heard that they have the best offers on and we were right!! We weren't sure what we wanted, just that we wanted to trade in our car. Brandon was very very helpful and treated us like friends! He worked very hard for us and helped us a great deal. If you need help like we did-definitely go here!!

GADGETZ

Jan 15, 2015

WELL HEAR I SIT AGAIN AT KIA, BUT THE ATMOSPHERE IS DIFFERENT THIS TIME Hmmmmm BAMBAMBAM I'M IN A NEW RIDE BABY BOY , YES MY GIRL ASHLEY DIDN'T FORGET ME AND SHE CALLED I CAME THE REST IS HISTORY. I LEFT IN A FRESHER THEN FRESH CADENZA SAY IT WITH ME CADENZA AND THE GONG FELT SOOOOOOO GOOD . I'VE GOT NOTHING BUT LOVE FOR THIS DEALERSHIP, ASHLEY AND CREW .THIS IS ALL LEGIT AND I COULDN'T BE MORE HAPPIER. THANXS FOR EVERYTHING LOVE PEACE AND HAIR GREASE, NOW THE ONLY ISSUE IS I HAVE TO UPDATE THE WARDROBE TO MATCH MY SILKY SMOOTH NEW RIZIDE SAY IT AGAIN AS IT ROLLLLLLS OFF YOUR TONGUE CADENZZZZZA

Alberto

Jan 15, 2015

My experience shopping my new car was excellent, the attention about what I wanted was perfect. the environment confortable, the people friendly and I felt happy buying there.

Carrino555

Jan 14, 2015

Experience at Kia was so exciting, and memorable, without Melinda's expertise in sales I don't think this experience would have been so pleasant!

jose.quinones

Jan 14, 2015

Everyone worked very hard to get us the best deal possible and the best vehicle possible for me and my family. Everyone treated us with great respect. Thank you all for your hard work.

fibi

Jan 13, 2015

I came into this Dealer under a lot of pressure to find a car ( I had a couple of day left in my rental) and I found the most pleasant atmosphere in this dealer. Everybody here was very professional, yet friendly, enthusiastic and funny which made me feel comfortable relatively fast. There was no pressure to make a decision and the negotiation went quite well to my satisfaction.

FIBI

Jan 13, 2015

I came into this Dealer under a lot of pressure to find a car ( I had a couple of day left in my rental) and I found the most pleasant atmosphere in this dealer. Everybody here was very professional, yet friendly, enthusiastic and funny which made me feel comfortable relatively fast. There was no pressure to make a decision and the negotiation went quite well to my satisfaction.

Fl0resjf

Jan 12, 2015

My experience with car shopping was excellent. Juan really considered what I needed and took action. Never felt pushed to have a sale complete. Fiendly and professional. 1st time with Kia also.

MannyB

Jan 12, 2015

I came into this Dealer under a lot of pressure to find a car ( I had a couple of day left in my rental) and I found the most pleasant atmosphere in this dealer. Everybody here was very professional, yet friendly, enthusiastic and funny which made me feel comfortable relatively fast. There was no pressure to make a decision and the negotiation went quite well to my satisfaction.I can only describe Melinda Elannan as a GOLD DROP TOPPED WITH A PINK DIMOND, and I think I am not making justice as to her level of professionalism, understanding, and assistance (she even took care of returning my rental) so I drove off in my new car.Thank you for a job well done to Dealer personnel in general, but specially to Melinda.Manny Bernal. Orlando

Ruth

Jan 12, 2015

Gracias KP por tu ecelente trabajo mi esposo y yo estamos muy agradecidos contigo por tu gran trabajo y sobre todo yo estoy muy contenta con mi nuevo kia soul

LASnead35

Jan 12, 2015

I had no intention on buying a car the day I went to Orlando Kia East to just check things out. I was greeted by a very friendly and personable salesman named Juan Carlos. He was very attentive and listened to what I wanted. There was no pressure, just options provided to me. He was patient and made the traditionally long wait (always when you buy a car) quite enjoyable. I found a car I fell in love with and Juan Carlos made it happen. I've always been a fan of Kia and now I'm a loyal member or Orlando Kia East!

MR AND MRS VICTOR VAZQUEZ, ORLANDO FLORIDA

Jan 12, 2015

I WANT TO GIVE MY SALES CONSAULT FREDDY ALVIRA A GREAT REVIEW. HE DID AN EXCELLANT JOB IN ASSISTING US IN BUYING OUR NEW KIA. I WOULD RECCIMEND HIM TO ANYBODY.

Amcfarland001

Jan 11, 2015

I Went into Kia East Orlando hoping to find a car that was just right for me and George Attalaa made it happen! I was in and out faster than I ever thought possible. I had a wonderful experience at Kia east Orlando and I am absolutely thrilled with my new car! Thanks for the help George :)

AFerrante

Jan 11, 2015

I've always had bad eperiences with car dealership until I visited Kia ofOrlando. Ashley was so helpful and really made the so great that I referred a family member to the dealership.

Carowner

Jan 10, 2015

I had my wife's Sportage towed to Orlando Kia East the last week of November with an engine problem. It took two weeks for Kia East to get the warranty claim for a new engine approved. Once approved, Edward stated the engine would be in the following Tuesday and in the car by Friday. I called on Friday and they did not have the engine. I spoke with Gina, Edwards boss, who did not offer to reimburse us for our rental she did finally give us a loaner for the last three weeks. Throughout the process our service manager Edward and his boss Gina did very little to keep us informed of what was going on. I had such a hard time getting in touch with Edward that on several occasions I had to drive to the dealer to get an update. I tried emailing Edward but the email address on his business card would not work. Gina finally took over keeping me informed once I told her about my problems with Edward. At week number three I requested a transmission service while the car was there and Gina told me she would insure it was complete. Two more weeks go by and I only hear from KIA America (Corporate). I explained my problems with Daniel Burk and she promised to speak to Gina about the lack of communication. Daniel stated that it was Kias policy that the dealer contacts me every two days with and update this did not happen. I was finally contacted by Edward last Tuesday to inform me that the timing belt was not included with a new engine and that I would have to pay $91 for it. I dont mind the charge but this is in poor taste. He stated that the car would be ready by Friday (this was the second time he promised our car ready by Friday). The weekend came and went and still no car or phone call with a reason why it was not ready. Daniel from Kia corporate called again this Tuesday to see if we were satisfied with the work performed. She was shocked when I told her we did not have the car nor did we receive a phone call. Edward called yesterday to let me know everything was complete. My wife arrived today to pick-up the car and the transmission service was not complete. Gina argued with my wife and basically told her I was lying about requesting the service. The technician helping my wife stated it would take another 45 minutes. My wife informed them that she had to get home immediately because she paid a babysitter to watch our kids. She asked if she could keep the loaner for a few hours while she made arrangements for our kids. The technician laughed and stated that they do not give loaners for services. Her options were to wait or leave without the service. During this time I was on the phone with Gina who was yelling at me and accusing me of lying. In the background I could hear my wife crying. Once I spoke with her she stated that the technician told her that she had now wasted ten minutes discussing the problem. My wife felt like she was being tag-teamed and abused by the staff. After my wife broke down in tears Gina offered to get the GM. She returned and stated the GM only spoke to customers during the week but she could leave a voice mail. My wife left crying. I am in the Army and I am currently gone for several months so you can only imagine how frustrating this is for me. This whole experience has guaranteed we will never buy another Kia or Hyundai. We will surly avoid any dealership owned by this dealer.

Terri

Jan 10, 2015

My car buying experience here was already paved by my sister purchasing the SAME car days before! She had such a fantastic experience with Juan Malave in buying her Kia Optima Turbo that I had to go in and meet with him also, and I was not even in need of a new car! He was very friendly, genuine, and a pleasure to work with. He was knowledgeable, listened, and was attentive to my goals and wishes in the deal, and I was able to come home with the car I wanted at a great price. Hicham Belaharsa in financing had a great attitude, and executed his part quickly to finish up the process and finally get us out the door. Warning...be prepared to be at this dealership for a large amount of your day completing your transaction. Overall, super experience. Go see Juan!

Ricorudy

Jan 9, 2015

Juan was very knowledgeable & friendly. I was very please with his customer service from the beginning til the end. I'm very happy with my Jeep.

Jeannie Renee

Jan 8, 2015

My car engine had locked up. I was driving a rental car. I needed to find a new car asap for a good price. So I decided to stop into a KIA dealership. I decided to go pre owned certified. I agreed on the terms with Brandon and went forward with the purchase. I did not have a friend with me to assist to return the rental car. So Brandon took time off the clock to help me to return my rental car and get set up with my new car. I would highly recommend Brandon as he does exceeds your expectations. Excellent customer service!!

Luz

Jan 5, 2015

The overall experience for me at first was nerve wrecking but our sales associate was amazing his name is Jorge sorry forgot his kast name, he helped us allot, very happy with my purchase, and the financial person Sekula he is amazing also they both explained and helped us allot. Thank you

Samy

Jan 4, 2015

Friendly , curtious , and explained everything to the fullest. I was completely satisfied. He knew excactly what to say to win me over during the test drive, and pointed out every safety feature in the vehicle.

patriag7790

Jan 4, 2015

Professionalism, & follow through! I went on the internet and they called me right away. Great customer service and smooth service. Sold the car within minutes! Great personality and friendliness! Thank you melinda and samantha!

mandymooskie

Jan 3, 2015

All i can say is ALEX ZAYAS...I've had the best car buying experience in my life....i'm 57 years old...i know what I'm talking about...thank you.....Alex Zayas and Kia!!!

lachaz99

Jan 3, 2015

ASHLEY SAPIEZA WAS GREAT SHE RETURNED MY CALLS IN FOLLOWED UP WITH ME IN A TIMELY FASHION. WHEN I ARRIVED AT THE DEALERSHIP SHE STARTED HELPING ME RIGHT AWAY, AND WAS VERY INFORMATIVE.

Halieebenton

Jan 2, 2015

High quality service! Very respectful and helpful to our needs. Every question was answered promptly and with great knowledge! This guy is great loved the attitude!

misolina26

Jan 2, 2015

Brandon was patient and very understanding! I am definitely in the market for a car but at the current time i couldn't afford the monthly payments. He was so easy to work with and gave me tons of helpful advice for when I am ready to go! I recommend talking to him ASAP with all your kia needs!

Sfrazier

Jan 1, 2015

Brandon Glidden was very patient, caring, and knowledgeable on the vehicles. Unfortunately I could not buy because I owed more money than my car was worth. He was truly a pleasure to work with.

newjew4u

Dec 30, 2014

First of all I love my Kia. Not to happy with the fuel economy. Estimated 36 MPG hwy. Actual 27 MPG hwy. I was there today for an oil change, new wipers, poor mileage, and windshield washers not working. I asked for specific numbers stored in the car's computer. They are diagnostic numbers that might indicate the reason for poor economy. They did not address the poor economy. "Everything is normal" they said. 35% lower than advertised MPG is not normal. The technicians notes said the windshield washers were not working. REALLY? I brought it there for that. Why even tell me? I'm covered by the factory warranty. Why not just fix it? They brought my car back in and fixed them. FYI As I waited I saw all their new cars had an addendum price sticker of $4000.00 added to the price. Basically $4000 for pin stripes and nitrogen in the tires. I am shopping for a new Kia for my wife. Won't be buying here! An experience not worth repeating.

Marcie

Dec 30, 2014

This was my nephew first car and the experience was Great! I will be bringing my daughter back to purchase a car because the overall service that was shown was Great. .Thanks guys!

awife14

Dec 29, 2014

Melinda Elannan did such a great job. She made sure me and my husbands needs were met. She is very respectful lady. We are first car buyers and our first time dealing with KIA , she made it awesome. I would recommend his dealer ship and her to all of my family and friends.

bsgann

Dec 28, 2014

Sales person DID NOT get it!!! All I can say is POOR customer service, Never again! I explained to the sales person before, middle and after we started and they DID NOT LISTEN at all!!!

Gino

Dec 27, 2014

I can't say enough about the service that we received from KP (Kirpal Jimenez). He actually drove all the way across the county to pick us up the day before Christmas Eve because our car broke down. He promised he would find a car in our price range and exceeded our every expectation. We drove off the lot in our 2014 Chevy Spark that night and was able to make it Christmas Dinner with family in south Florida. As far as I am concerned KP saved Christmas for my family. The price was fair and there was zero haggling necessary. Thank you again KP!

kmorton2

Dec 25, 2014

i usually dislike having to deal with new car salespeople, but dealing with Jose was a real pleasure No pressure, only information that we asked for and then every once in a while he seemed to know what to tell us before we asked. He handled us and our very involved 10y.o. exceptionally well. i would recommend Jose to anyone

LB

Dec 24, 2014

This was my first time buying a car. I searched online for months and finally found the one I wanted. I completed the online form and received a telephone call immediately! My mom, brother and I made it to the dealership and I test drove the car and loved it!! Cathy helped to make my first time purchasing a vehicle easy. Thanks so much!!Lindsey B.

slam

Dec 22, 2014

KP was very knowledgeable about the cars and was very eager to get us exactly what we wanted. He is a true professional and a credit to Kia. When we need another car we will see him.

Barnstormer

Dec 22, 2014

We had picked out a vehicle online from their inventory before heading to the dealership and we were warmly and heartily greeted at the door. We had previously discussed a price and payment that we could not exceed and expected a long negotiation and probably leaving without making a purchase, but the dealership made and excellent offer that was just under our predetermined maximum without having to haggle at all. Even though it was a Sunday, the entire sale and finance process went very smoothly and we drove off in the vehicle of our choice at the price we were willing to pay.

life

Dec 21, 2014

I had a great experience, and I'm going to recommend people to come to the dealership to see Brandon! Thank you Brandon for being so helpful.

Pam88

Dec 21, 2014

I was just looking today, but the salesman was very friendly. I didn't feel pressure into buying. Thanks for a positive atmosphere and friendly people.

Grace

Dec 21, 2014

It was an all round pleasant experience, Brandon was a great help and really assisted in making it possible for me to leave with the car I desired.

lilmama102201

Dec 21, 2014

All the employees at this location are amazing and friendly. I would definitely recommend my friends, family, and Co workers to come visit. Thank you for the great service.Elizabeth Martin

Bmac13

Dec 20, 2014

Melinda was great. We both narrowed down the car that was the perfect fit for me. She did did a great job doing it and made me feel comfortable with my purchase. I would definitely recommend her to others.

Kayla85

Dec 18, 2014

It was such a pleasure to work with melinda elannan. She really knows her stuff and took the tune to make sure I understood everything. Would recommend her any day! Thank you melinda!

Nawras

Dec 18, 2014

Once we arrived there, they showed up with a smile. KP worked with us across the whole process and helped us cut a great price. Wow, I w definitely go there for my nex purchase.

Aalimar2714

Dec 18, 2014

My car buying experience could not had been a better one. I was treated with respect. I was not forced into anything. I felt very comfortable dealing with Kirpal. He did not push anything on me, was very honest and up front, and stuck to every promise he made. I would recommend this dealership and Kirpal to anyone. My experience was amazing.

Lochaber

Dec 15, 2014

I was shopping with a friend for a new car on 12/6/14 and did not expect to leave with a Soul. Brandon was very patient in answering questions and taking us on numerous test drives. He made purchasing a new car stress free and helped me attain the car that was right for me. I appreciated his personable service!

ChrisFarr

Dec 14, 2014

Came in and talked to KP, walked away with a great car! Highly recommend KP and this dealership! Will definitely be back for next car purchase!!

Millerjteddy

Dec 14, 2014

My wife had heard their ads on the radio and was interesting in trading in our 2014 Kia Soul in for a 2015 Sorrento. After 3 1/2 hours at the dealer nothing was accomplished. Numbers were agreed upon the sales rep (Juan was very helpful) was sent on a wild goose chase for 45 minutes to find a Red Sorrento (even though we wanted black) at the car corral could not locate the vehicle or keys. I saw the Black Sorrento and Eddie the manager on duty told us to test drive it and he would rerun the numbers for this black one. Less than five minutes test drive because we were getting tired of being stuck at the dealership so long. During this time Eddie left without doing anything on the deal or informing anyone. Was told that now the numbers would have to be done on Monday. When all previous numbers were sign here if we can get to your price you will take vehicle today. We live in Edgewater and drove over an hour to give Orlando Kia a chance to earn a customer even though Daytona Kia and Deland Kia are much closer for us. My wife and I are highly disappointed and have never seen a car deal go like this or a manger send you out on a test drive and leave. So we are now left waiting for a call on Monday from Orlando Kia.

yamaira.fx

Dec 12, 2014

Another car purchase and it was a pleasant experience once again! KP always knows how to make a customer walk out the lot happy with their purchase.

ssharris

Dec 9, 2014

I was not in the market for a vehicle, I just purchased a brand new 2013 Optima at the end of last year. I was at the dealership on 12/08/14 waiting for my vehicle to be serviced. I was helped by a very nice young man Brandon who asked if everything was going ok with my car and if I was enjoying it. Brandon offered to show me the new 2015 Optima while I waited for my car. Based on the GREAT experience I had with Brandon, I was ready to buy a new car when I was not even looking to purchase right now! Brandon was very knowledgable and taught me things about my car that I did not know. He was EXCELLENT! Brandon also showed me a Sorento when I told him that I had just had a baby since I bought my car and may need to upgrade in the near future. I have to admit, I was not very happy with my first purchase from this dealership last yeat, but if I had any doubts on buying another Kia, Brandon changed all that. He certaintly has made me a loyal Kia cusstomer. I feel like I may be able to upgrade my car sooner than I thought. I will most definitely be back to get my Sorento and I hope Brandon is there to help!

dominic06

Dec 7, 2014

What a great experience. It was my first KIA they were very knowledgeable and friendly even after the sale. I highly recommend this dealership for your first or your 10 KIA.

damselx

Dec 7, 2014

Saturday I purchased my first Brand new car. I could not ask for a better experience. Brandon Glidden (not in the list below) and Melinda Elannan made this an easy experience and walked me through all aspects of owning a new car.Besides the fact that I adore my new Kia Sorento, I also adore and appreciate the friendly atmosphere and considerate people at Orlando Kia. Everyone (especially Oludare Baloye) stopped to make sure I was ok and cared about my time there.Want to buy a car? This is the place - friendly, professional, knowledgeable and honest.Will recommend this location to all my friends.Thank youDiane Gordon

Amanda Hill

Dec 5, 2014

This was my first experience buying a car on my own. The first day I came into the dealership, the gentleman I met with treated me poorly. Thankfully, Melinda came out at the end and asked me what she could do to make the situation better. Melinda is very nice, very personable and helped make me feel 100% comfortable through the process. There was no nonsense or pressure with her, and I would definitely recommend her to friends.

sbareno1

Dec 5, 2014

I bought two vehicles at this dealership. Their service was extremely excellent. I was able to find financing promptly and at a very good interest rate with a very good bank (Suntrust). All the staff were courteous, friendly and diligent. I cannot complain of anything. I was given an excellent choice on the vehicle I needed and the SUV that my sister needed. I would recommend this dealer to anybody who's looking for a car not just my friends.

dw4402

Dec 2, 2014

My wife and I went to Orlando Kia East on Friday 11-28-14, Black Friday. They were very busy with lots of customers but Ramon Ramos took his time with us and showed us many vehicles as we searched for one that would fit our budget. He was professional and treated us with great respect. Unfortunately we did not purchase a vehicle that day but I would highly recommend Ramon as a salesman to anyone considering a new or used Kia.

lucadan

Dec 1, 2014

We were taken cared of a very friendly person, very easy to talk to. We were never under pressure to make a decision and we are very satisfied with the car. The salesman George Attalaa did an excellent job making us feel very comfortable and confidence.

ronryan2003

Nov 22, 2014

Salesman was Samer Saleb. He asked what I was looking for and did not try to steer me away from my choice. He was very friendly and spent time showing me the inventory and test driving. Sam dedicated his full attention to my wife and me from the initial greeting until the vehicle was delivered. All the staff is friendly and helpful. Financing was very good and walked me through various options. Everyone was straightforward when asked questions and I didn't see any attempts to hide charges or pressure to buy options I didn't want. Definitely a "better" dealership.

johncintron

Nov 20, 2014

I was taken cared of by a friendly sales person Gwyn and I am so far satisfied with my car, Check back with me a Year later and lets see if this dealer is still keeping up with customer service to me and my car.

FL Soul

Nov 18, 2014

I was not seeking to purchase a car on the day I visited Orlando Kia East.I went to this dealership as it was nearby to my home in Waterford Lakes and is the only Kia dealer in east Orlando currently.Their building is brand new and very clean and spotless inside with a TV viewing area and plush seats to sit in while waiting. I wish they had complimentary snacks like other dealers do (popcorn/water/sodas etc...). Maybe they could include this in the future.I was in a gas guzzler Honda Ridgeline truck and was upside down on the value with a remaining loan payoff more than the value of the vehicle.I wanted a more gas efficient car and Kia was first on my list.I had in mind a Kia Rio but was open to other models as long as the fuel mileage was acceptable. I also had no intention to purchase on this first visit.I met a sales person named Charlene Pillot who took the time to discuss and listed to what I wanted to accomplish.She told me the features of the KIa cars I asked about and walked me and my family to their new car lot across the street from their main building.After viewing both the 2015 Kia Rio and 2015 Soul I became more interested in the Soul as it was more comfortable inside and had more storage room.Charlene went and got 4 - 5 keys for each car on their lot I wanted to test drive and just sit inside of.Eventually my wife, daughter and I went back to their main building where Charlene started the negotiation process. What my wife and I did not like was the old traditional model of car dealer sales negotiation. It took nearly 2 hours for us to settle on a price going back and forth with Orlando Kia East.Finally we agreed and signed the forms to purchase a 2015 Kia Soul +. I liked the car and KIa Orlando East made it possible for me to get out of the gas guzzler Honda Ridgeline truck. My daughter even got to ring the big gong!Charlene was a great sales person, very accommodating and listened closely. She did her job well and made me and my family welcome.We then met with Hicham, the Sales and Finance Manager. Hicham is a high energy funny guy!! He completed our paperwork and we were done, about 6 hours later. Hicham even found a lower loan percentage rate the next day for us lowering my monthly payments!The next day I returned to drop off a spare key to the truck I had traded in. I then met the Service Advisor and Parts guy. Both were nice. Charlene went over the features of my new Soul and had it detailed and filled with a full tank of gas!I hope my positive experience with Orlando Kia East continues in the future as I will be bringing my Soul back for service here.The sales experience was somewhat high pressure however not rude or extreme. If you have patience to negotiate you can get a good deal.

David Avella

Nov 17, 2014

KP was helpful and friendly. We didn't feel pressured at all which is important to me. Would have no problems recommending or buying another car from him.

vigemini

Nov 16, 2014

Sat at the dealership for a few hours hoping for a deal to come through even though my credit wasn't great. I was told i got approved. I was shocked thankful felt blessed. Immediately i felt at the beginning it was going downhill when i got handed off. Nothing was lied in my paperwork. i filled out paperwork was handed the keys felt i finally got a chance a few days later got a call asking how i was doing. Felt great. Keep in mind i left the lot with 200 down with 1600 promise for the following week. I delivered on that promise and was introduced to a 2007 ford focus faded and beating up interior. Faded door handles trunk. Everything that was black turned gray. I was told i was short 710 dollars for a new car. I average a little over 3000 a month. I was told i need to start small. So why wasn't small introduced from day one. I offered 1000 down and was told have a good night. I was completely ignored the rest of the evening no one wanted to talk. Associate lost her sale so i became irrelevant to her. I almost had faith from previous reviews and they were gone. I kept my promise and this dealership couldn't keep theres.

korason0910

Nov 14, 2014

I was shopping for a used vehicle, instead thanks to George Andraous, who listened to what I needed, encouraged and assisted in getting the vehicle I needed. Thanks also to Financial Manager who also made it possible.

Floyd Ramey

Nov 7, 2014

Very impressive. Met us at the door. Worked out every problem. Very professional work habits. I will try to send people to karpel.Drove home Nice ride

AL&LC

Nov 6, 2014

My wife and I were searching for an SUV or Mini-van. As soon as we saw the 2015 Kia Sedona commercial we stopped to take a look the Sedona. Kirpal introduced himself and offered a road test with no pressure to buy, We returned the following evening with the kids and a quote in hand from TrueCar.com which Kirpal Jimenez and manager Eddie Oliveras matched the price and the deal was sealed. Kirpal went out of his way to make this a pleasant purchase even better then the one 2 years ago when I drove out with my 2013 Optima. I am a repeat customer at Orlando Kia East and I highly recommend this dealer to anyone interested in purchasing Kia and lastly I must say the service and parts department are all aces as well keep up the great work.

nelopez5

Nov 4, 2014

Great Experience buying a car at orlando kia east. Everyone at the dealership were all so helpful and went out of their way to provide quality service. Kirpal was excellent help he really went the extra mile to get me in my 2015 kia optima. I Highly recommend Kirpal to anyone looking to buy a vehicle he will do what every it takes to make it happen.

roberto.fernandez.3572846

Nov 4, 2014

Yesterday afternoon, my son and me went to buy a new KIA Optima. We were received by George Attalaa. It was impressive the dissertation of George. We could realize that he knows everything about his work, he explained all about that car clear but using the correct and technical words. In other hand, form the point of view of business, George did all his best to give us the best price, he gave us 4 prices trying to resolve our situation, in other financial conditions, we would have bought that car because the last price he gave us was irresistible. I am 59 years old and I never had the opportunity to work with that good seller. Finally, let me say that he has a very good temperament and that is very important because that kind of person is remembered and you come back to where you was well attended.

Sargento19

Oct 31, 2014

My wife and I just wanted to see some of the cars in the lot; we were looking for a car for our son. At the time we did not expected to come out of the lot with a new car. The 2015 Kia Optima that I picked for my son had some scratches on both sides of the car. The car was sent to the painting shop to be fixing three times, after the third time we asked the dealer to swap the car for another (same color same type). Through all these events the Salesman Charlene Pillot worked with us to make sure that we were satisfied with the vehicle. She maintained communication with us including on her own personal time to make sure that everything was correct. Charlene told us that this was the first car that she ever sold. Her professionalism and attention to detail was surpassed. I will recommend that anyone that needs a new or old car to see her and experience her work ethics.

pjpruley2

Oct 31, 2014

Everyone at the dealership were all so helpful and went out of their way to provide quality service. I was treated professionally and with great courtesy. Sales Consultant Joseph Z. was extremely helpful an d I appreciate the way I was treated by him. I would recommend Kia East to anyone

yamaira.fx

Oct 28, 2014

KP has proven to exceed beyond expected customer service satisfaction. I've had the pleasure to meet a genuine sales person who was willing to help from the moment we came to East Orlando Kia. He has gone the "extra" mile, not only to give me what I was looking for, but to advise me to make the right decision and choice. At the end, my overal satisfaction is an A+ and highly recommend him. He defines the true meaning of salesman.Most importantly, the smoothest process was at the end. Sekula, thanks for the extra effort. To all who assisted me, it's one of the most positive experience to remember.

PeteandDoris

Oct 27, 2014

My husband and I just wanted to check the value of a trade-in but by no means expected to trade in immediately. However as we were checking out a car of interest we turned around and Freddy was there offering his help. Freddy gave us all the details about the car and then we went inside to check for numbers. At one point we were about to change our minds, but Freddy did all the impossible to keep us there. He worked we us diligently and patiently until he got us to rethink our decision. Freddy was very kind and courteous and made us feel very comfortable. He really hustle to make this sale. We are very happy and satisfied with our choice of car, and thank you for that, and the extra mile you took to help us !!!Good luck and we hope you make lots of sales!!Doris and Peter Rodriguez

zal2882

Oct 26, 2014

Everything was great, our salesmen Giovanni was excellent he was able to walk us through all the process very pationally and professionally. Overall everything was great.

Jen Truax

Oct 21, 2014

I just purchased a new Kia from Freddy Alvria. I have purchased many cars in my life and Freddy is by far the best salesman I have ever encountered. He answered every question we had he did his best to make us comfortable while we were there. I give him 5 stars. There was only one draw back to our entire experience. When my wife and I met with the gentleman for the Finance Department he was pushy, rude and inconsiderate. He did not want to take no for an answer on the extra warranty. My wife said no three times and he still tried to bring it up again.

youvonedain

Oct 21, 2014

Great service, felt like family. We were greeted in a timely fashion, our sales associate way very nice and patient. All our questions were answered. He went above and beyond expected service.

glc3178

Oct 20, 2014

This was one of the easiest car shopping experiences. Our sales rep Kirpal was easy to work with, was not pushy and made us feel comfortable in every step of the process. Best of all we left with what we were looking for! Thanks Kirpal!

leslieann2310

Oct 18, 2014

We went to buy a car almost 3months ago (August 2014), eager to sell car and when deal is done they do not care about your needs anymore. When we were ready to leave, the car the navigation and radio system were not working, we had to leave the car for a couple of days so this can be fixed. When they fixed the issue and we were ready to take the car the check engine light went off and the car did not want to start because battery was bad. We were almost going daily to dealership to resolve all this issue; they made us wait over 2 hrs. almost all the time and they when had to come back again. Once again we had to leave the car so this can be fixed. We had to ask for a loaner several times; in one instance they gave me the car without signing any paperwork and another time they gave me a loaner which they had to pick up the same night because the car was already sold and because of their miss-communication issues they came home at around 10PM!!! We waited over a week to get the car and they wanted to give me the car with empty tank!. I had told the whole issue to sales manager Mr. Wayne who was helpful but promised to follow up and as of today he has not. I asked for big boss #, Mr. Luis Morejon and did not call so nobody will be fired. Today we try to turn on car and the battery is not working; mind you, when the car did not start at dealership, according to staff they put a brand new battery and 3 months later we had to jump car to start it. My husband took to dealer and they did not do nothing for him; they just wasted out time and using their usual words "we cannot do anything about it"! This people need to re-train on customer service skills; put customer needs first instead of their own. Mr. Kirpal Jimenez dared to call me and begged me to complete an excellent review; do you think I did? Of course not! He was the 1st one today to ignore my husband and did not even try to assist him. I now wonder if I will receive a call from someone at the dealership and I will not want to talk to any other than the general manager. Leslie Ann Rodriguez. 10/18/14

wilson2552

Oct 16, 2014

I told Mr. Jimenez what kind of car and price range i was looking for. He pointed out car that he thought i may be interested in, he did not pressure me into buying, which i find is rare. five

clubrobinson2

Oct 16, 2014

It was awesome. Car rode excellent. Melinda was great. I would recommend Melinda to my friends and family. I am very happy with my choice.

fernanda.mp

Oct 15, 2014

kirpal thank you for the great service, I love my car! I will definitely recommend your dealership to all my friends.I couldn't be happier with my car. Thank you.

jrivera1985

Oct 14, 2014

Melinda was awesome! She was very knowledgeable on the vehicle that we wanted and went out her way to answer all of our questions...and I had a lot of them! She was extremely friendly and made us feel welcomed. She was referred by a friend of mine and I'm glad she was. My wife and I couldn't be happier with our new Kia. I would highly recommend Melinda to anyone!

chappy6000

Oct 8, 2014

KP in the Kia team went out of there way to get me the car I wanted very frendly great dealership.Thanks Kia East team.

tammycaone

Oct 6, 2014

This was a great experience. I was a bit of a tough case and everyone was really great in making this purchase happen. Thank You

Tammy Hart

Oct 6, 2014

This was a great experience. I was a bit of a tough case and everyone was really great in making this purchase happen. Thank You

debbie.bairt

Oct 2, 2014

Overall very goodFirst time everthere everyone was very friendly and helpful. May god bless you guys. As far mr jimenez he did a excellent job

Robert Cunningham

Oct 2, 2014

Overall we got what we were looking for. Kirpal did everything he could to get the deal done and they offered the best solution for our trade.

cezarinnnn

Sep 29, 2014

KP & Eddie did whatever it took to get the deal done. All of the staff was very helpful during the process. Overall I'm a satisfied customer.

caseytyoung

Sep 24, 2014

Kirpal and Eddie were easy to work with and remained polite and accommodating, despite the fact that I was in blunt negotiation mode. I was not an easy customer, but at the end of the day, I received a great deal and they were happy to have me leave(with a car). ??. Thanks guys!I absolutely love my Sorento.

Andrew Huffman

Sep 21, 2014

KP went out of his way to make sure we got the car that we wanted. He took extra steps so that we were comfortable throughout the buying process. I can honestly say that his attentiveness to our needs was the deciding factor in getting our vehicle.

atapia

Sep 21, 2014

Melinda & Nick made buying our first Kia a great experience. We are so happy with our SUV and thankful it was such an easy purchase. I would definitely recommend this dealership to anyone!

olga.m.cabrera.3

Sep 20, 2014

Kirpal was awesome!!! Went out of his way to help me and my situation. I would definately recommend him and the dealership. Thank you once again!!

Edwin Torres

Sep 19, 2014

Kirpal did a very professional and great job. Kirpal help us with everything from A to Z. He was very helpful and very understanding . Thanks Kirpal for your great job it was very nice that you took you time and effort to help with buying a car experience.

Jhampton5

Sep 18, 2014

Of all the dealerships I've been to, I've never been more comfortable and happy with my experience overall and especially my sales rep!

pdpbbq

Sep 17, 2014

Thank you Melinda and Kirpal for helping me out when I was there. I love my new Kia 2015 optima. I was stressed out all day from car shopping but you guys made me feel comfortable and took great care of me.

Ann Marie Ashline

Sep 16, 2014

I have purchased cars from East and West dealerships. Every time I have come in contact with employees I have received nothing but professional courteous service. The salesman are intelligent, honest and friendly. Luis is a true professional and so are the others beginning with the receptionist, service department, and finance. I love my Sorrento and its my third KIA vehicle that we have purchased at Orlando KIA east west dealerships! We also purchased other vehicles for my son and daughter through them as well. HATS off to staff!

lisaynaldo

Sep 14, 2014

Great people, friendly and very helpful, they will work very hard in any situation. I recomend this Orlando Kia East, including Sales Manager Oludare Baloye and Sales Consultan Kirpal Jimenez. Thank you guys for the great Job, We are very happy with our Kia Cadenza....Arnaldo J CruzLiza Escobales

unhaappy

Sep 12, 2014

They promised one interest rate we signed papers then called to return with car to sign new papers with higher rate that the deal wasn't done. We returned to this dealer a total of five times putting over 500 miles on a brand new car not to mention that we were both disabled and the ride was one hour plus each way. When we returned we asked for my car back that they weren't giving us the deal we were trapped into purchasing car because they informed us they sold our trade. Which we now learned is illegal until deal is completed. We had to return because the manual and extra key were locked up n they couldn't find the key to open the room. If you want an honest straight up deal.go elsewhere.

jdela

Sep 10, 2014

I was in a bit of a mess because my last car was totaled. Throughout the entire process with Kia East, Gareth was great with answering my questions and looking for a car that would fit my needs. He kept in contact with me via email and phone which made the process convenient for me since my schedule is rather busy. Though they did not end up having the car I wanted, I still decided to go with a Kia at another dealer and I will be making Kia East my shop for maintenance. Thanks again Gareth!

cpowell005

Sep 6, 2014

We had a very positive experience at Orlando Kia. My sister in law was in town from Arizona. Her husband who was still out there told her that Kia had a great sale going on and that he was thinking about buying a Soul for her as she needed a new car. She had never even seen a Soul before now and was panicked about the purchase. I told her we would run down to Orlando Kia and check one out really quick to make sure it was a vehicle she liked. We met our salesperson, Edward Pratt when we got there. We told him our situation and that we knew we were not buying from Orlando Kia.He checked with his manager to get permission for a test drive and off we went. He was very thorough, professional, and friendly. I thought it was great customer service. I know when it comes time for me to buy a New vehicle, I'm going to start with him.

newberrf

Sep 6, 2014

Melinda was great...and she did what she said she would do....And she never disparaged anyone or any other car sales company in the process of her doing her job WELL....Yes, I would recommend her and I love my KIA Soul....Thank you.....

Kayla85

Sep 5, 2014

Melinda Elannan is an amazing sales person to work with. She is always there to answer any questions I have and takes the time to make sure i really understand all of the features of my new vehicle! She is the best and I will recommend her to everyone I know looking for a new vehicle!!!!

daiello55

Sep 3, 2014

I recently brought my 2012 Kia Optima in for service and while my husband and I were sitting there many salespeople walked by without speaking to us. Melinda was the only one who came to see how we were doing and if there was anything she could help us with. We ended up trading in our 2012 Kia Optima for a 2014 Kia Optima and that would not have happened without Melinda. She was a joy to work with and I would love to do business with her again when we trade in for our next new Kia.

Panther2605

Sep 3, 2014

My Partner was looking around at new cars since she was going to be in the market soon for a newer car. We walked into Kia East and was greeted by Melinda. Melinda brought us out to the lot to look at the a smaller car. She asked us to look at the Kia Soul which was only a few 100 dollars difference from the original car we were looking at. The Soul had much more room and more features that the original car. We went in to talk numbers and Melinda was able to get the numbers we were looking for. Great person to work with that will fight for the customer. Would do business with again.

ndembezeh

Aug 31, 2014

It was great doing business with Emmanuel; I got the best deal ever in cars. I so much admired his patience, politeness, willingness to help and friendly nature. Ive always been a Toyota person and when my brother-in-law told me to check on Kia Soul. I wasnt interested; he personally took me there after my Toyota deal didnt work out on the day I wanted. When we got to kia and I saw the car.. men I knew it was deal done; very comfortable, high safety standards and many options. If youre a Toyota fan, know that Kia offer more than you can imagine. Just check it out. Im more than satisfied with my 2015 Kia Soul.lolI highly recommend Emmanuel to help you with the purchase of your next vehicle. He's Amazing! The rest of the staff was exceptional as well. Thank you Orlando Kia East Colonial, you all made my day.

kathy.marcano

Aug 30, 2014

I went in the dealership and I asked specifically about the $7000 over the kelly bluebook price before I did anything. I let them I was told they only needed to appraise my car so I let them do so they came back and told me it would be fine they looked at it and all we would need to establish now was the payment I asked them several times again if they were sure because I did not want to go ahead if this wasn't done where I needed to put more than what I wanted because of their $7000 but of course they said they were sure by the time we finish they wanted me to put double the amount I agreed on because they lied they DO Not give you more than Kelly bluebook I could go to any dealer and buy whatever I want with that same amount down so they are liars and don't fall for it like I did. BIG WASTE OF TIME AND CREDIT POINTS

HeatherBarker

Aug 21, 2014

I had received a phone call from Emmanuel as my 2010 Optima was out of warranty . It was my birthday weekend so I decided to just take a look and see what they could do. I wasn't necessarily looking for a new car so if I wasn't satisfied I was content to walk away. He was very professional and helpful and I test drove a couple of vehicles. The Optima was by far the best deal and they worked until they got the payment below my other payment. Who could argue with that! I would happily recommend Emmanuel and the rest of the staff were exceptional as well. It was the best birthday present EVER!

lee.douglas.792

Aug 10, 2014

After having our last Kia Sorrento for 11 years we thought it was time to get another, the other had finally come down to the only large repair we ever had and it was a necessity.. I spoke with Melinda and told her what we wanted. She was very friendly and helpful. We decided to lease this time. She showed us one car, though not totally what we wanted, it was close enough. When I got home with the car I realized that we had settled though for less than we wanted, but we loved the still loved the car. In a moment of clarity I decided to at least let her know we were a bit disappointed. Within a day I received a call from Melinda apologizing and saying that she had found the exact car we wanted and offered to exchange it out for the same price. I was flabbergasted. Not only did the dealership go along with this but she actually delivered the car to our door with the new papers. She stayed to show us the new features and left two very happy people with their new Sorrento,.Car buying had always been a torturous process for me and it was second only to going to a doctor in trepidation. Melinda has changed all that for us. We know that next time 3 years from now, we'll be back and hope that Melinda will be there to assist us again.

bettypie

Aug 9, 2014

Gareth was great help in the purchase of my vehicle. he is kind, friendly, and very helpful. he also helped us alot and took his time with us when it came to working with us with the explanation of a price and payments. if you go to orlando kia east i highly recommend Gareth to help you with the purchase of your next vehicle. He's AWESOME!

bobth

Jul 31, 2014

Stay far away from any Orlando Kia. Four hours sitting in the dealership waiting for them to produce the paperwork to buy a car?! No follow up on a concern I had. No help from them to fix a problem.

johnblythe944

Jul 24, 2014

Melinda was such a pleasure to work with. Very friendly and caring. I would definitely recommend her to my friends and family in the future when they are shopping for a new vehicle.

mcon92

Jul 23, 2014

Orlando Kia east sold me a vehicle that needed over $6,000 worth of work that needed to be done once I bought it. Thankfully the factory warranty was still covered. I drive the "fixed" vehicle home to find that now my overhead liner inside the cab is falling down all in the cab. It was until Luis the GM got involved until we saw progress. He helped out very much and an grateful for him.

borincanias

Jul 18, 2014

Freddy is a knowledgeable and energetic sales person that took time to explain the features of the car we selected and then answered all the questions we had.I highly recommend Freddy.

violagillion

Jul 17, 2014

I was referred to this Kia dealership versus the one on West Colonial for their superb and most excellent way of treating their customers and especially their returned customers. I was impressed with their friendliness as well as their promptness. Manny took very good care of me when I returned to finish my car deal! . This was my first time buying a car and I would absolutely return and refer Manny in a heartbeat! Thank you Manny for making my experience a happy one!

cwunder81

Jul 17, 2014

It was a fairly quick process which is important to me due to my inherent lack of free time. Emmanuel listened to what it was that I needed and what I wanted and customized everything to suit me. They even allowed me to take my new car to go home and let out my dogs while they handled the paperwork. It was a stressful decision to spend the money on a new car and the guys at Kia did a great job easing my mind. I feel I got what I paid for.

yungsir0824

Jul 16, 2014

I walked into the store just wanting to get a quote and basically seeing who had the best offer. The second I saw Freddy he gave the experience that I never been through when it comes down to buying a car. He sat me down and let me talk about the previous experience that I went through with my last dealership. Just listening to me alone I knew I was comfortable cause of the fact that he didn't cut me off at any point, he just let me express myself then he went to work...My mindset was to get a Mazda 3, but by the time we walked out and looked at the car that changed my mind within the first 5 minutes...Although I wasn't trying to get into a car Freddy promised he would get me in car by the end of the night...He was very friendly, funny and energetic, which is good when a customer is buying a car. I would recommend anyone to go to that dealership and especially Freddy. It was by far the best experience I had when it comes down to buying a car....Thanks Freddy you are the best....

weesi83

Jul 11, 2014

I was very happy with my 2012 Kia Sorento; however, I driver over 120 miles per day. This lead me to trading in for a 2015 Kia Forte for gas mileage and renewed bumper to bumper warranty. I was not highly motivated to trade in since my SUV was fairly new, and still an amazing vehicle. If it hadn't been for the patience of my sales representative I would have left (twice). Emmanual made sure to cover all areas regarding my wants in a car and the bottom line price I was willing to pay.

lisettg

Jul 5, 2014

Overall I had a great experience at Orlando Kia East and I would recommend this dealer to all my friends and family! Thanks to all!

meece1

Jul 1, 2014

Below is the letter of my families experience with Orlando KIA East. I have been wanting to send it to someone of importance and have emailed Luis Morejon and the Vice Principle of the Company and have not received a reply or phone call as of yet. Here it is : Dear Mr. Luis Morejon,My name is Randy **** and I wanted to let you know of a terrible experience my Wife and I had with Orlando KIA East in hopes that you (first) can do something about it. My Wife (*****) and I visited your dealership to look at the new KIA Sorrentos. We knew that we were upside down for both of our autos and explained this to the salesman and Sales Manager. Now, to make a long story short, we were told that the deal was good by both the Salesman and the Sales Manager and we even saw Mr. Sekula Jovanovic to complete all the paperwork (contract, which I still have) and signed. The Dealership took my truck, scraped off my Sunpass Toll from my windshield, took my license plate off my vehicle and put on a new license plate sticker and put that plate on our new KIA. Then they put their own dealership auto info data sticker in the windshield of my trade in (Truck). After all of that my Wife was even told that she could ring the gong in front of everyone showing that we just bought a new car. We were very excited and my Wife then drove home the new KIA. We showed all of our friends and family and planned a vacation to Oklahoma driving our new KIA. We spent about the next 3 days still driving the KIA. I received a call from the dealership stating to come back in because there was an issue with the sale of this car and that they were going to replace that KIA with a brand new KIA without any miles because it had better rebates. I got off work early and went back in alone without my Wife to find out what was going on. After two hours of waiting, the Sales Manager, Mr. Hicham Belaharsa finally sat down next to me and stated that we could not keep that KIA because of not enough rebates and that they (Dealership) would have to replace that KIA Sorrento with a newer one that had 0 miles and better rebates. I asked if there was a black one like the one we bought and he told the salesman to take me across the street to see. Well, my Wife showed up and the sales Manager explained to her so we followed the salesman across the street to look at the newer KIA Sorrentos with fewer miles. There wasnt a black one, but there was a white one that my Wife finally agreed to takeeven though she was in love with the black KIA Sorrento that she had been driving for the past 4 days thinking it was hers. Once we got back to the dealership and the Sales Manager finally sat down with us, he stated that the new monthly payment for this KIA would be $880 not the $713 that we had agreed on and signed for. I told him that we couldnt do that much. He then stated that if we could come up with $1000 down then he could get the payment down to the $713-$717 monthly payment. He told us to think about it. My Wife wanted to leave as we already had our new car and had been driving it for the last 4 days. The sales manager finally returned and pressured us for a down payment. My Wife just wanted that Sorrento so I stated that we could come up with $1000 down. The Sales Manager left and we waited another hour before he returned. He now stated that we owed too much on the trade in and that the deal was off. He stated that they got the payoffs mixed up and that there was a $2000 difference now. I asked how did the payoffs get mixed up when I sat down on their computer and gave them the financial institutes web site and phone number. I also told him that all we had was $1000. He again left and another hour went by and then he returned stating that the deal was off and nothing can be done. He stated that there was a $2000 difference. I asked the Sales Manager that after all the BS that we have been put through over the last four days thinking that the car was ours and we already had the signed paperwork, why the company couldnt cover the $2000? He said no and asked us to sign some more paperwork, which we did. Then he said that they were taking back the KIA Sorrento. The dealership brought back my truck, scrapped off their sticker from the windshield, peeled off the new monthly license sticker from the KIA and placed it back on my truck. We had to take all of our personal belongings out of the Sorrento and put them back in the truck. Mr. Morejon, my Wife has been devastated by the actions of Mr. Belaharsa and Orlando KIA East and has not been the same since. Her dreams were crushed over such unprofessionalism and talks about it daily. Sir, I am retired Army and have bought around 2 dozen new cars in my life and have never seen anything like this in my life. Mr. Morejon, you have some awesome salemen that seem to really care about us and enjoy their job but your Sales Manager, Mr. Belaharsa .well, let me stop there. Mr. Morejon, Sir, I am asking if there is anything that you can do to fix this unjust? V,r,Randy *****Also added my cell # here.UPDATE: Since this experience and no return email or call from Mr. Morejon or the VP, my friends told me to stay away from this dealership as they too have had issues. 2 of my Co-workers bought new cars from Sutherlin Nissan and advised us to go right down the street to that dealership. What a difference! Now, we own a brand new Nissan Pathfinder (Loaded). We loved the KIA Sorrento and know that not all KIA Dealerships are this unprofessional so if you are just stuck on a KIA then go to a different dealership......or even better, first check out Sutherlin Nissan before you have to make the drive.

samantha_craft

Jun 25, 2014

I went to Orlando Kia East today looking for a new Soul and in a relatively quick and painless process I was able to drive home in just that. My sales consultant, Nas, was very friendly and helpful through the entire experience. He made sure I found exactly what I was looking for in my new car and did everything he could to help me get a good deal with the bank financing. After making the deal, Nas made sure my car was detailed and had a full tank of gas. After everything was said and done he took me to my new car and showed me all of the features, even hooked up my blue tooth on my phone for me. I left feeling satisfied that I made a good decision and I was happy that I chose to do business with Orlando Kia East. I would recommend them to anybody looking to purchase a car.

Kbo

Jun 22, 2014

I had a great experience at Kia Orlando east. Everyone was friendly and helpful and I walked out with exactly what I wanted at the price I could afford.

ReneeBehan

Jun 17, 2014

My experience with Orlando Kia East was disappointing. While the sales staff is very friendly and likable, they are also exceedingly disorganized and seemingly incompetent. In March of 2014, I purchased a 2014 Kia Soul. The sale was simple and easy. I paid extra to have a navigation system added to my vehicle. My service appointment was scheduled for the following week. I arrived for my service appointment, and despite having had a scheduled appointment, I was not on their schedule. My morning had been wasted. They rescheduled me for the following week. Again, I arrived for my appointment, and after three hours, I was told that that the part needed to install the navigation system was not yet available, and that my wait for the navigation system would be about two months. Fast forward to June. I contacted KIA Consumer Service to try to get to the bottom of why I was still waiting for my navigation system. I was told that navigation systems cannot be installed in the 2014 Kia Soul. The staff at Orlando Kia East should have known this at the time of the sale. It would have saved me a great deal of aggravation and wasted time. Very nice guys, but based on my experience, they need to work on getting their acts together. I will not recommend Orlando Kia East to anyone, as the staff was extremely inadequate with the exception of Sekula Jovanovic from financing. I was pleased with him. He was very friendly, and very competent.

KymberleeFisher

Jun 15, 2014

I live in Ocala, FL and was shopping for a new Kia Soul with a certain criteria. I contacted Melinda regarding their inventory and if they had the certain Kia that I was looking for. From the beginning Melinda was amazing. We communicated through email and text because that was the easiest way for me. She told me that regardless if they had the Kia I was looking for, that she would get me the one I wanted by the time I came down there. In just two days, I went from shopping for my Kia, to purchasing it! She was able to do everything for me over the phone. I contacted her on a Tuesday evening and by Wednesday evening my deal was being written up. I was able to drive down there on Friday and she had all the papers and my clean and gassed up Kia waiting for me. In just a little over an hour, I drove away in my brand new Kia Soul! Not only was Melinda helpful and super awesome in every way possible during the deal, she even had the awful pinstripe that I hated taken off the car for me before I arrived. Whenever I decide to purchase another car Melinda will definitely be who I contact! She is awesome and actually made purchasing a car fun! Thank you Melinda again for everything! : )

mountianblues

Jun 12, 2014

Went in to Orlando kia today to buy a new car Robert helped me and was great.!! Knew a lot about the cars .will come backto buy my next car and send friends here as well

rosaelba

Jun 12, 2014

Want To Thanks And Congratulate My Sale Consultant Robert Lozraites. He Did A Great And Excellent Job Help Me From Step One Until The End ,Soon That I Walk In To The Kia Dealer He Welome Me With A Great Smile,Very Polite And Great Sense Of Humor , Very Helpful And He Was Very Careful With Every Detail Step By Step If I Have To By Or Send Anyone To East Orlando Kia I Make Sure They Look For Robert Lozraites He Deserve A Five Star ,Thank You Robert For All The Help And Helping Me With My New Car I Love It:) Im Very Happy With My Soul Kia Excelent :)

Den3frn

Jun 11, 2014

I have been to 4 dealers including the KIA West (the worst dealership of all). After the experience at that KIA I was hesitant to go to another KIA but coming to KIA east was the best decision ever. Melinda was very friendly, knowledgable and knows her job very well. She took care of us as if we where family. Will definitely recommend her and her collegues to anyone looking to buy a car.

James023

Jun 9, 2014

The sales person was VERY professional as he was extremely knowledgeable of the vehicles he was selling. Robert was very courteous and polite as he allowed us to test drive any vehicle we wanted. Robert was great at being friendly and made us feel right at home. We HIGHLY recommend the sales team at KIA !!!! THANK YOU FOR SUCH A GREAT DEAL !!!! WE LOVE YOU KIA !!!!!!!!!!!!!!

Jim & Anna

Jun 9, 2014

PERFECT !!!! The sales person was VERY professional as he was extremely knowledgeable of the vehicles he was selling. Robert was very courteous and polite as he allowed us to test drive any vehicle we wanted. Robert was great at being friendly and made us feel right at home. We HIGHLY recommend the sales team at KIA !!!! THANK YOU FOR SUCH A GREAT DEAL !!!! WE LOVE YOU KIA !!!!!!!!!!!!!!

jackiewilt

Jun 8, 2014

George was a wonderful sales person. He was very nice and helpful. We would definitely do business here again. Thank you thank you for all you did

willrodr

Jun 2, 2014

It will recommend her anytime she was great and friendly person.I went to another dealer and she gave me a better offer I was referred to her from a friend great experience.she takes pride in what she does and I'm very appreciated on that.I highly recommend her.thanks..

DanielFaint

May 30, 2014

I got the best deal , and no pressure was ever used . The best perches and the lowest stress level I ever Had while purchasing a new Car. Daniel Faint.

Tamster11

May 30, 2014

Work not complete,,strut was left extremely loose could've caused bad accident for me and my children-all I got was sorry,spoke to manager and nothing except sorry and will fix and take off work fees-I expect that they should've given me parts at costs also due to problem and danger that I was put in and the fact this should've been caught if they did my tire rotation like they said which was not done I was lied to..disgusted

AlexanderSantiago

May 27, 2014

When i came to kia of east orlando i was greeted right away as if i was family. Everyone gave 110% in helping get into the vehicle of my dreams. I would definitely recommend anyone that is looking for a great deal on a new car to visit kia of east or west orlando.

Teressah

May 20, 2014

I had a great experience at Orlando Kia East on May 19, 2014 purchasing my new Kia Sorento. Robert Lozraites was the sales consultant that stayed with me through the entire process. He even traveled to another dealership just to get the exact color vehicle that I wanted. He was very friendly, courteous and helpful through the entire process. When I went into the finance department Eddie was very friendly and took the time to explain every step of the process. I would recommend this dealership and Robert.

pkmaurer

May 18, 2014

After several weeks of researching our choices we went to Orlando Kia East because it was close to home. So glad we did. Every member of the team was friendly and helpful. We left with the car we wanted and a deal that was fair. No surprises, just an honest, friendly effort to help us.

pdelerme

May 15, 2014

Staff was courtious and friendly from beginning to end. They worked hard to ensure my full satisfaction. The staff took their time explaining options in full detail...

rlaboyjr

May 14, 2014

Best experience ever, extremely knowledgable and overtly helpful! Eddie gets a 10 out of 10 customer service!! The world needs more car salesmen like Eddie! I am recommending my whole family and friends to come see Eddie at Orlando Kia East, home of the no haggle pricing, where smiles and A1 service are the standard!

luisgarcia

May 13, 2014

HI MY NAME IS LUIS AND I BOUGTH A 2014 KIA SOUL TODAY 05-13-14IM VERY PLEASE WITH THE COSTUMER SERVICE,TREATMENT ,VERY FRIENDLY ENVIROMENT.NASH RAJABI WAS OUTSTANDING , VERY HELPFUL .ALSO HIS MANAGER BELAHARSA.CAR WAS DONE ON TIME ,FINANCE PERSON GAVE ME A GOOD INFORMATION ABOUT MY CONTRACTOVER ALL GREAT PLEASE TO BUY A CAR I STRONGLY RECOMEND IT KIA AT EAST COLONIAL DR AND IF YOU GO LOOK FOR NASH RAJABI YOU ARE IN GOOD HANDS . !!!!!!!!!!!!!GOOD JOB !!!!!!!!!!!!!!!!!!!!!!

BDeBoer45

May 12, 2014

Upon arrival, at 10:35AM, I was immediately approached by a sales consultant which was nice to see. He was well versed and knowledgeable with Kia and their product. Fortunately I saved some time with homework of my own with the interest in make/model/sub-model (figuring this will expedite the process quicker). The sales consultant spent a fair amount of time going over every little feature and square inch of the Optima I my eye on. It was considerate of him to do such however, the annoyance was that he was going over features that my current car already had installed. I took this as though he only knows cars on the Kia lot and nothing outside of the dealership training manual. After the once around on the vehicle, we went for a spin; it drove extremely smooth though they had it sitting in the lot with no gasoline in the tank so I was afraid the whole time we were going to break down on the side of the road. Fortunately we got back but I never really hit the acceleration pedal nor did I want to. We got back and discussed numbers. I wanted to use my current car as a trade-in and act as the down-payment. The sales consultant came back with an offer and the manager's approximate estimate insulted me greatly by offering the worst trade-in value for a vehicle that literally looked like it stepped off the auto lot. Fortunately again, I did research on my car's value as well as visited another Kia dealership to work off price points; we were able to negotiate somewhat into a better ballpark. This process took quite some time and we reached an agreement, shook on it, and literally rang a gong to "seal the deal." While information was processed, car insurance was transferred, and I dealt with finance, they took the Kia Optima in the back to clean and prepare it for me. The sales consultant lost the Kia car keys during this time frame and had me check my belongings THREE times because he misplaced them. This was extremely annoying as I emptied and shuffled through my personal bag on a table though I knew I never touched the Kia key while I was signing paperwork. At the end of the day (literally), I removed the final items from my old car and moved all my stuff into the new Kia. The sales consultant had me walk around the car to make sure it was "spotless" and clean to my standard. After their staffed cleaned it, it was far from spotless and the car was covered in water droplets, irrigation water stains, and scuff marks (some being inside the car). He had to send out the detailer to clean it AGAIN as I pointed out all my concerns. Once I agreed the car looked okay, we finalized the last of the paperwork and I was on my way. My overall experience was lengthy, tiresome, and the day just drug on. As stated at the beginning of this diatribe, I arrived at 10:35AM and finally drove off the lot at 6:15PM starving for lunch (or dinner) and exhausted. The main benefit: the staff was very nice and made the time spent as comfortable as it potentially could have. The sales staff, management, and serviceman (even ones I did not work with directly) all had smiles on and were all very nice and welcoming. It was great to see that my business was important to them. I WOULD recommend Orlando Kia East to anyone; just make sure to bring food with you.FYI, six days after purchase, I have done a full wash and detail on the car and I can truly say it "looks better than the day I bought it."

mbottle

May 10, 2014

Melinda provided excellent service in all areas! She was detailed and thorough in answering all my questions as well as warm and friendly. Awesome rep!

sammlegrice

May 4, 2014

On 5/4/2014 I purchased a 2011 Chevy Malibu through Orlando Kia East, we were greeted by Robert who was very friends down do earth didn't try forcing us into anything we didn't want, was very to the point in answering our questions. Eddie did our finance paperwork which was quick because of Roberts work. I was very pleased and happy on how quick and friendly it was

Jrivers82

May 1, 2014

The Kia Dealership was amazing! Melinda Elannan was such a great help! She put all of my worries at ease and answered all of my questions. Ask for her if you're thinking of getting a Kia!

jjurado

Apr 29, 2014

You guys have excellent service, I couldn't have asked for a better or more positive car-buying experience! I am very happy with my sales Lady, Afef Chelbi (Fifa), she was very professional, patient, easy to work with, very knowledgeable about the car and friendly. Fifa understood my requirements, made sure to answer all of my questions and made the whole process seamless. I wish her all the best.Thanks for helping and finding a best suitable car for my requirements. I highly recommend Orlando Kia (East) and Sales Lady Afef Chelbi for my friends and family. Best Regards,Thank you, Julie Jurado

orlandokiaRcrooks

Apr 27, 2014

So I went to go get a new car. Come to find out I owe more than my car is worth. Ok no problem I've been in the business I knew that may of happened. They pulled my credit which I told them was in the high 7's. Worked really hard to get there. But when the managers tells me I could buy another car and keep mine I asked what they meant. And they said I can get the car I like and keep mine cause my credit would cover it. I asked what do I do with my car cause I can't afford 2 cars not 1 but 2 managers told me to give it back to the bank! WHAT that would ruin my credit I said. No with your score it will go down a little and with the new car it would go back up. Now I was in the business for a while never got to a manager level but I don't think that's right. Please be careful if they try to pull this on you cause I spoke to my bank and its not true, They deal with my bank and they said they would handle it for me not to worry and sent me to a dealer that they work with and I got my new Optima thanks to my bank rep. "BUYER BEWARE" By the way they sent me to Deland to get my car great service! :) And they give me what I owed on my car and they said Orlando Kia was trying to steal my car. I guess times have changed cause my family sent me there and when I told them what happened they said it use to be great service but people have come and gone. They won't be going to Orlando Kia East anymore either.

rishawnevins

Apr 24, 2014

Afef Chelbi was a great associate. She went above and beyond to make sure that i was happy!!! GREAT CUSTOMER SERVICE She knows how to take what the customer says and fine the perfect choice for them. I really appreciate her for patience as i made up my mind on which car i wanted. !!!!!!!!! :)

cubadrums

Apr 21, 2014

Me and wife's experience here was unmatched. Starting with Freddy. Freddy from the start was very knowledgeable about the product, very genuine and honest. At no point did we feel uncomfortable with pressure to purchase; We really felt like the team was working for us and not just for Kia. Once we met with Oludare the experience just got even better. Again just very friendly and filled with knowledge and provided many different options (financially) so we could choose the best one for us. At last we finalized the deal and walked out with what we wanted (2014 Sorento Xls). So overall amazing experience and I thank Freddy and Oludare for really making our first buying experience unforgettable. They've earned our business for life!

andersonholmes54

Apr 16, 2014

My overall experience was great! The sales man did every possible thing he could to make me feel welcome and at home. He is very professional at his job.

cr9023

Apr 16, 2014

Melinda took great care of all of my concerns and got me into my dream car very easily. Explained everything trough out all of the process and explained how to use all of the car features. Eddie Oliveras, the financing manager was also awesome! Very nice and also explained everything very clearly.Im a very satisfied customer!!!

Dougsnyder81

Apr 16, 2014

This is a copy of the second letter that I've sent. I really don't expect a response nowbut I think you should be aware............Louis Morejon;Wayne Osso; Some time ago I brought my KIA in for service. Which as it turns out will be the last timeI will bring it in! I asked for an oil change which I hope I got ! Ed had suggested to rotate the tires alsowhich would make the bill just under $60 as I had advised Ed I only brought $60.I advised Ed, the service person, I believe I had a slow leak in my passenger side tire.He said he would have it checked. I've dealt with Ed before and he is very pleasantand good at his job... The bill for the work done was I think $59.00.I was told later that there was a small nail in the tire and it would be 39.95 to fix.I said that I thought the price was too high and said not now thanks.Two days later the low tire light came on the dash. I went to put air in the low tire and started with the rear tires being that I paid for a tire rotation and the tire that was on the front passenger side would not be the one, so I thought, NOT!It wasn't changed and is still on the passenger front. I contacted the service person, a young lady the told me she would handle the situation and would cut me a check for the cost of the tire rotation that I didn't receive and send it to me, NOT.I had asked for the Service manager and she told me that he wasn't there and she didn't know when he would be back! I told her that I'd come in next week and she said he would be out of town.The home office sent me a questionnaire about the service I received, haven't heard back.I was going to have the tire done the other day and low and behold, the key for the tire lock was not to be found! I searched every place, glove box,trunk,in the area of the spare tire, the side panels on the doors, under the seats, the arm rest compartments, not to be found!Big Joke on me, for not having the tire patched...! Would you bring your car in for service? After being treated like I was?Along with all the trouble I had that day I was dealing with my wife having Stage IV Cancer. Good Business Practice.............. Since I wrote this report, I was contacted immediately by Louis Morejon. He was very surprised to her of the problem I had with the service dept. As it turned out it was all a misunderstanding of communication.All is been rectified. Douglas Snyder dougsnyder81atYahoo.comcc;Louis Morejon;Wayne Osso;

mskrrob

Apr 15, 2014

Upon Melinda I knew that she was a genuine and understanding person. She is a example of what customer service advocate should really be. She listens to what the customers needs are. She is a very hard worker. I will always remember her and the efforts that she put forth to help me. Thank you, Melinda, your great.

nonameneeded

Apr 13, 2014

At first everything was fine George was friendly and professional and the car he showed me wasn't in the best shape but it had promise so decided to go inside and see what the numbers would look like. To get the numbers he made me and my friends wait for an hour and came up with nothing. He kept pushing me to get a cosigner but still no numbers about payments or price of the car. And he ran my credit 6 times and still NEVER gave me numbers. Finally after sitting there for an hour with nothing me and my friends decided to leave. My one friend works at another dealership and George was very disrespectful to him saying he knows nothing about cars and as we were on the way out to our cars he decided to chase me out and tell me again that my friend knew nothing about cars and all he kept saying the car was a great deal and the car was inspected inside and out when the condition of the car was far from where the price should have been, windshield was cracked, scratches all down the side, used tissue in the back, sand all over the seats, stains on the seats, chipped paint on the fender, and all he kept saying the car was a great price, the price was firm, and the car was fully inspected. This is not the first time I was disrespected and felt suffocated at this dealership but it will be the last time that I go to this dealership.

123gordon

Apr 10, 2014

Emmanuel Olayemi, Hicham Belharsa and Sekula Jovanovic were great - particularly Hicham, who went above and beyond to bring this together. My thanks to all 3 of them.

cheksix

Apr 5, 2014

My wife and I decided to consider Kia East for the first time a few weeks ago. Kia in effect is a sister car company within the Hyundai Group, we opted to see what Kia had to offer in the form of the their new 2014 Kia Forte. Upon setting an appointment with our sales representative, Ms. Afef Chelbi, we were greeted immediately that evening. Afef was awesome in helping us get oriented with the vehicle and its many features. We took the Forte for a brief test drive and found the Kia Forte to be very much at par with the the Hyundai Elantra we drive now and the new 2014 which we had seen earlier. Still we had researched the Kia and upon seeing it in person we now realize why Kia is seeing a renaissance of sorts as an amazing success story. The car is really well built, solid, and NOTHING like the Kia's of old. The Forte stood out on a couple of fronts , compared to the Elantra.....memory seats, higher output engine, and both heated and cooled seats (front and back), ....features which the Elantra has but on a more limited scale. These features to us are trivial but to others they may make the difference between someone buying an Elantra or buying a Forte in this segment. This being said, the differences are in appearance mainly, and in the options list. Kia does offer a bit more bang for the buck depending on ones particular needs and this may explain to a large part their success and massive growth as of late as a company in the automotive world. To Kia's benefit, they do offer AMAZING value for the money you pay, but the key phrase is just that..."The money you pay". So what went well? Overall I can't say enough POSITIVE things about Ms. Afef Chelbi about her attentions and friendliness. She covered all the bases about the Forte with us extremely well and her personality is amazing and nice to work with. She never pressured or was aggressive in pushing us, which we appreciated immensely..the visit with her and out time with her was perhaps one of the most positive experiences ever in visiting any dealer. Where things went a tad wrong with her was in the pre-planning of our visit. I had asked Ms. Chelbi what we sought ahead of our arrival, and when we did arrive, we had to find the car within the lot. All told not a major thing but nonetheless a bit of a negative. Ultimately we saw/drove the 14 Forte Navi and we have NO issues with Afef. She is sweet and extremely professional in every angle we can think off. What took our visit downhill FAST was the sales management desk. Here is the thing, if Kia thinks that customers come in (for the most part) uninformed, I would encourage them to think again. People DO CONDUCT research on pricing and in these times people want to get the most for every dollar spent. Our initial quote by Sales Management for a fully loaded Kia Forte top of the line was $29K. THAT IS PATHETIC!!!!!. Considering the car at MSRP is at best 26K per the FACTORY WEBSITE, we thought this was laughable at this point. If they are starting at such a ridiculous price point, which they did, this broke the trust right off the bat with my wife and I. Literally having come from the auto industry myself years ago, you either make a good impression right off the bat or you dont. and that more often than not presents itself through the initial quote. This boils down to where you start. Needless to say after about hour and half a polite sales manager approached us aiming to massage the deal a bit, but still, and to our surprise, we were STILL working off the 29 grand they were determined to stick to. My wife and I walked out of Orlando Kia right away. A Few days later we received a follow-up call from a different sales manager dropping 4 thousand off the deal without barely putting up a challenge edge wise. What That basically told me is that their first quote was nothing more than an effort to make a huge profit at our expense and that of our trade which had huge equity. My question then became, one of the obvious....why not start from the MSRP which is fair instead of the $29K when we got there. That answer was never answered.In summary I would HIGHLY RECOMMEND Ms. Chelbi, she IS an AMAZING asset to Kia Orlando East in every respect, but I cannot say the same thing for the Sales manager(s) who we worked with her that day who came up with such a ridiculous starting point. The lesson here is that whatever you do WATCH the quotes and KNOW your MSRP when you come in so you have a factual understanding of what the cars price is. KNOW YOUR PRICES. I cannot stress this enough. Aside and all told the dealership is very friendly and courteous overall. If this dealership cannot work with realistic numbers off the bat and work down rather than up, I personally would not go there myself. I have yet to go to a Hyundai dealership in comparison where I can get as good a car (in this case an Elantra Limited vs Forte EX) fully loaded and pay no more than $26K. To have a $29K quote as a starting point on Kia's part is insulting. Had they started based on a real number between $25K or at MOST $26K, we would not have had an issue and likely at this stage we'd be proud Kia owners and even promote Kia of Orlando East as an amazing dealership. I would consider KIA in a future purchase but the moral here is it boils down to people and it boils down to real fair pricing numbers from where to start negotiations. If you start at a pathetic starting point, why even continue doing business there. I hope Kia East learned from this a bit. THey have LOTS of potential and have made a good positive name. This was to our collective surprise a disappointing visit only because of ridiculous numbers and nothing more not only during our visit but later in the manner the sales manager talked to me and my wife on a followup call. Being real in this day and age offers more potential in sales than to aiming to make thousands off people's back under the assumption that most people don't research or are naive. Newsflash..they do research and they do know when someone is being sincere or is trying to make a buck off of them.

Apitman

Apr 5, 2014

Overall as a first time car buyer my experience with George and Kia of East Orlando was very positive. I would suggest the dealership to anyone looking to buy a new or used car.

Nikkiton99

Apr 3, 2014

This dealership was open and honest, friendly, great customer service. I would recommend this dealer to everyone that wants an honest deal! I love my new 2014 Kia optima bought for my birthday present!!! The sales manager Olu and my salesman Freddy and finance guy Eddie were all awesome!! Thank you Kia Orlando east!! I drove 2 hours it was worth the drive!!!

Kmm22875

Apr 1, 2014

Came in and purchased a New Kia Forte. Worked with George & Robert, both were very friendly and helpful. Oludare helped make the deal happen. Eddie completed the finance paperwork with us; he was great. Showroom was very clean, the process of the purchase was fairly easy. I'm not a fan of buying cars or car shopping; as it can be stressful... but this visit was not that way. We didn't feel pressured to purchase, which was nice.

luly

Mar 30, 2014

I highly recommend Mr. Antoun. He is very friendly, good listener in what I want and need & he has very much knowledge on what he does. He understood all my requirements & worked with me to get the car I needed.

Edgar1213

Mar 29, 2014

Very diligent employee. Tried his best to make a sale and kept a positive attitude and mood. Always kept us up to date on where we were at on the sale.

kiaeastsux

Mar 29, 2014

I went to Orlando Kia East based on a commercial I heard on the radio promising up to 7,000 over trade value for a new Kia and that bad credit was no problem. When I walked in I was greeted by a salesman who immediately started showing me a few vehicles. When we went inside to discuss numbers I advised him how much i could afford for down payment and what I wanted my monthly payment to be. He left and came back with some figures that weren't even remotely close to what i told him. I was about to walk out of the door when he told me to hold on a second. I waited for a long time. Then a finance person comes to my table and tells me what a piece of crap my car is and that i can't drive it anymore and that i need to leave in a Kia. Of course, this got me excited. After a lot of fast talk i got him to reduce the monthly and down payment. it was still more than i wanted but i was anxious to get a new car, you know, cause mine was a piece of crap. After 6 HOURS of waiting, I was finally able to leave and they let me take the new 2014 Rio that I just "bought" home. This is where the nightmare began. After about a week the salesman TEXTED me and said "bring the car back". No explanation, no apologies, nothing. I finally found out that they had not secured financing for me and i was being threatened to bring the car back or they would come pick it up. I was told I need to have a cosigner or bring it back. I wanted to avoid that total embarrassment so I had my father cosign, reluctantly. After that was approved I was able to upgrade to a Forte. Completely happy with the car but now another week later I'm being harassed THROUGH TEXT by the finance manager that I haven't paid my down payment completely. I would never recommend this dealer to anyone. They just want to get cars out the door at any expense. Go somewhere else.

ladysoliman

Mar 27, 2014

I went to this Kia dealership on 3/25/14 to get an appraisal on my 2012 Soul and see if I could possibly trade my car in for a 2013/2014 used model either a Soul or Sorento. As I was walking in the I was approached by Pedro (who did not introduce himself until the very end when he walked me to my car) and asked if I needed any help, I advised him of what I came in for and we went inside and sat down to get some information and discuss what I was there for. I had seen online a Kia Sorento 2013 with 19k miles on sale for 17k through another dealership (Classic Honda) but I figured let me try Kia dealership and see if I can get something within that range. After explaining to him what I was specifically looking for we went to the car lot to look at cars and immediately he steered me to the brand new models of 2014 Soul's after I stated to him that I was not interested in a brand new model because It would not fit the budget I was working with. We went ahead and took the new model for a test drive as he insisted. I loved it but needless to say I was not going to be able to get it. After returning from that test drive he finally decided to show me used 2013 models. We came across one model that was 2013 16k miles priced at $16,888.00 which I loved and felt it was more fitting for what I could actually afford. I asked if we could test drive it and I was denied, another couple came and started looking at the car with another sales rep. Pedro seemed to get upset that I was not the least bit interested in the newer model. I told him I want to see what numbers they can come up with on the used Soul. We went back inside and after about 30 minutes he finally comes back and shows me the cost sheet. When I saw the sheet I started to get upset, he had brought me a cost sheet for the brand new 2014 model which I specifically stated I WAS NOT going to get into that. Then to add insult to injury he tells me you will have to put money down there's no way to purchase this car without a down payment. I said first of all why? Secondly, why are we looking at the 2014 when I said no numerous times. He advised me that due to my credit score I would need a down payment, I asked him well I know I have good credit so where is my score sheet. He shows me the score sheet and it was the score sheet from 2/16/13 with my old credit score from when I stopped by and first started browsing for cars a year ago. At this point I was infuriated that they would try to play me for a fool. After me telling him I did not want a new model he started to try to talk me into a lease. I said absolutely not, but he kept trying to push for that sale. I never received the cost sheet for the 2013 model and I was told the other sales rep is already working on that one, and after all that mess he tells me "I'm sorry but I'm going to have to let you go" At that point I couldn't be happier to leave. He walked me to my car and was STILL pushing for the lease and it wasn't until then that he gave me his card and told me his name. I found this dealership to have the worst customer service and it was unprofessional. The receptionist kept interrupting him to remind him that he had his lunch waiting for him at her desk. All in all, horrible experience I have told all my friends and family and co-workers about this and some are in the midst of buying a new car. I do not recommend anyone to this particular dealership. I hope other buyers have better luck than I did.

marlonvch

Mar 26, 2014

Short and sweet...Robert Lozraites is a diamond that just needs to be polished, I'm a sales person for more than 25 years and this guy has the most important thing that a sales person need to success... He is authentic!!! what a very good guy and what a potencial to explode. I felt in love with this guy that has a huge heart. I felt like in family with him.I can't forget Anthony Peters, handling everything and taking care of every detail.These 2 guys are simply awesome!!!Thanks a lot for your help guys!!!

nikkih12

Mar 24, 2014

Great presentation of the vehicle we were interested in. Fell in love with our Kia on the spot. Enjoyed my experiance just didnt like being there for 6 hours!!!

ejdjmitchell41

Mar 22, 2014

Melinda was amazing! She was able to get me into the car I really wanted. She listened to all of my needs and was able to fight with me affectively. I am now driving my third Kia. I would highly recommend anyone to go see her at Kia of Orlando. Thank you Melinda you're the BOMB!!!

mjd2014kia

Mar 22, 2014

Melinda was simply an amazing salesperson! She got me into a new 2014 Kia regardless of my credit situation. I'd recommend her any day!

Calliebarge

Mar 19, 2014

Terence was so awesome! He did absolutely everything he could to help us with all of our many questions. We actually had an appointment with someone else that kept us waiting for a very long time, but Terence stepped up to help the other sales person out and took care of us the whole time.

medwards325

Mar 16, 2014

Best experience ever. Friendly staff.great presentation. Made us feel at home. Would recommend to anyone. Give ypu many options. I would definitely come back

rosalise

Mar 15, 2014

WOW.... Is the best word I can use to describe my experience with Melinda at East Colonial Kia...Although many challenges, she made it happen... I left the dealer with my brand new Kia!!!Melinda YOU ROCK!! I will definately be recommending Melinda to all my family and friends.. THANK YOU MELINDA!!

LucianoFarias

Mar 14, 2014

When it was time to look at the Kia Sorento, Melinda was extremely down to earth, knowledgable, and patient with my wife and I through the entire process. This is now my second Kia from Orlando Kia East and the service and facility continues to be great! The staff is approachable and very friendly. From the sales team to the detailing department, positivity is evident throughout. Thanks for all of your help Melinda!Luciano and Camila

cannond

Mar 11, 2014

My overall experience was absolutely wonderful at Orlando Kia East. Mark Hoffman was the reason I went to Orlando Kia East. He directed me to the sales team and they were all professional and great people to work with.

MAB4

Mar 7, 2014

I called in on a Thrusday and spoke to Miguel DeJesus. He claimed to be the Sales Manager. so I told him i was sending him a car via AAA tow truck, and he said no problem. I also asked him to have a list of used cars for sale in the $10,000 range when i was going to be in on Saturday. I texted him at 904.534.8724 letting him know the car was on its way, and he replied "Okay" My wife and i showed up on Saturday, asked for Miguel. When he walked up he asked me where was the car i was having towed over to him on Thursday. He said it was never brought there. I told him i would call AAA to see who signed for it. We saw it in the parking lot, but after walking around and talking with people, he founf the keys and who signed for it. I then asked him for the list of cars to see, he said he didnt have anything put together. He then pushed us off to another sale rep named Tony. he walked my wife around and shower her some cars. Not finding anything in the $10,000 range, He told me that they have alot of cars coming in and out of that place and something new may come in over the next few days. I asked him to call me in the next day or two and let me know what he finds. It is now a week later and still have not heard back from anyone. i went to Napleton Volkswagon last night and bought a brand new car (CASH)! When i called Miguel DeJesus to let him know that i was going to have the car towed from his lot, and asked why i never received a call back from anyone, he was quick to blame Tony. Keep in mind Miguel DeJesus was my first contact, and he said he was the Sales Manager! I let him know that i went somewhere else and bought a brand new car last night, and he had nothing to say but "you only asked for something in the $10,000 range". Is this how you treat people who don't tell you they want a brand new car? Kia is the car we wanted, but Miguel DeJesus (904.524.8724) misrepresented not only his dealership, but also Kia, and has turned our interests away from Kia. I would never reccomend Kia to anyone who wants good, honest customer service from a Sales Manager, whose name is not even on this website.If this is the kind of people Kia employs, they are not worth buying from.

Brunettebaby44

Mar 7, 2014

After a horrific experience it Deland Kia I have to say that I was very hesitant i'm trying to buy a new car again. My husband and I walked into Orlando Kia east. And Melinda took care of us. She took my bad experience and turned it into an awesome experience. This is how one is supposed to be treated when you buy a brand-new car. Melinda worked with us on pricing never pressured us she truly knows her stuff. There was nothing to hide she laid everything out upfront. When we decided to purchase. She went above and beyond and took care of us. And when we got into our new vehicle our home address was already programmed in our navigation. I have lung issues in the new car smell makes me sick. I had mentioned that to Melinda. When I got there all the windows were down and there was a container with coffee grounds to help with the smell. Melinda isn't just a salesperson. She truly listens and she cares. That is a quality that separates Melinda from a lot of the other salesman out there. Malinda I cannot thank you enough for helping me not to give up. And taking such good care of us. We are truly blessed to have met you and we absolutely love our car. We will shout to the hills. To tell everybody about Orlando Kia east. THANK YOU so much.

garybwood

Mar 6, 2014

Worst dealership I have ever attended. Having viewed a used car that would not start agreed to come back next day and test drive and discuss further. Spent over two hours working with the sales guy who was the best of the bunch and apologitic of a bad experience, but the finance person has no people or customer skills and makes it quite clear he thinks hes doing you a favor. Anyway secured deal to buy car with salesman then go to finance person . Bear in mind I was paying cash , then get told by sales / finance manager we have sold it on the internet now for a better price and its your fault you lost this deal . Left this facilty after a few choice words and head home . Low and behold get a call about 20 minutres after being in house. We are really sorry , but this should never of happened and I will escalate to my manager , but by the way the internet buyer could not get finance so are you still interested. Much to my reluctance I said yes I may be if you can negotiate something for my trouble and the unproffesionalism of selling the car from under me while we were doing a deal. No this cannot be done offer remains as was still agreed , do you mind driving back down at 8pm this evening and buying this car.NO DEAL, Dont go here !!

BonnieSue

Mar 5, 2014

Our experience at the dealership was very good. We had a complicated finance deal that took lots of skill and energy to complete. Thumbs up!

Julz7795

Mar 4, 2014

Melinda was great! The Service was amazing I felt no pressure, they accepted my fair credit. I am looking forward to my new 2014 kia soul

oninsisgood

Mar 3, 2014

I give this dealership a 5 out of 5 because of their service, everyone I met was very helpful, everyone had a smile on their face, very cheerful, I forgot I had problems coming in and I came out not having any. Staff had great communication with me and each other, they were hospitable. Great experience through out, I would definitely recommend this place to my friends.

Chrissy0216

Mar 1, 2014

Melinda was awesome! She did everything to get me out of my little VW Beetle and into my brand new 2014 Soul! Thank you Melinda! I absolutely love it.

DaustinJ

Feb 27, 2014

My mother recently purchased a new Optima from Orlando Kia East. I have to say this has been the worst experience ever. I mean ever, not just in the car buying world. They pressured us to get a car that day, but didn't have the car in the configuration we wanted. So they sent for one from Orlando Kia North. They said it would be there in an hour or two, so about 2:00PM. The car didn't show up until around 7:00PM. We were in our car about to leave when it showed up, and now regret not just leaving. One of the things she wanted was a rear view camera. Since they couldn't make that package work, the sales manager promised to install one in the mirror. When we called back to find out about this they said it would cost an extra $200. This was after we had already bought the car and were promised one would be installed. After about a week of arguing they agreed that it would be all on them, but she would lose her compass (something she really values and needs in her car), the garage door opener and the automatic dimming. None of that was told to us when purchasing the car. Anytime you call they either don't return your call, or if they do it is to talk about something completely different than what you were inquiring. This has caused more stress than anything we have ever encountered. After all of this hassle we just wish they would refund us and take the car back. I will never buy another Kia, nor will I recommend this dealership to anyone. In fact, I will go far out of my way to make sure no one I know goes here. They do not deserve any sales for the stuff they have put us through.

rrios414

Feb 25, 2014

From the moment you enter you are greeted by friendly, helpful personnel I was really impressed by the cleanliness of the dealership. Jason and Melinda were such a great duo they really helped me out by getting me out of my gas guzzling Expedition and into a fuel efficient 2014 Forte. Thanks guys!!

rnstitch1971

Feb 25, 2014

This was by far the best experience I've had with purchasing a vehicle. From the moment I started looking at the website to being contacted by Mr. Vega all the way through the entire process was simply outstanding. I was able to purchase a brand new vehicle with not the best credit in the world thanks to the finance department for doing everything possible to make it work. Everyone at this dealership was friendly and helpful and had smiles on their faces when they walked past. Was asked several times by other employees if I was being helped during those times when you have to wait. Just overall, this was the perfect way to purchase a new car!!!Thank you Orlando Kia East!!!!!!

PamelaFiney1

Feb 24, 2014

My experience at Orlando Kia was the best that I have ever experienced while looking for a vehicle. Everyone there was very nice and helpful. They took the time to make sure that I understood everything and was very patient. I would definitely be returning.

Aimeerox

Feb 21, 2014

Jason was a dream to work with. He was very knowledgable and helpful in checking out all of my options. His friendliness, yet professionalism made the whole experience a great one. I will definitely refer any friends and family to Jason and to Orlando Kia East.

Nice12

Feb 21, 2014

I worked with Jason when I visited the dealership for a new vehicle. He gave me lots of options and was very professional. He was willing to accomodate my schedule to ensure a great experience during purchase.

Evy1413

Feb 20, 2014

Very Pleased with the salesman Freddy Alvria he went above and beyond to get us what we wanted we give him and 10+. Also the Management and Finance dept were super. I would Definitely go back there whenever i buy another car.

jlsarielle

Feb 18, 2014

Freddy was so helpful on seeing me through this purchase. He explained all the functions of the UVO system and helped me get started. My experience buying a beautiful new car was great! I love my Forte and all the gadgets! Most Sincerely, Janet Smith

Arlene

Feb 16, 2014

Beware of shopping here. We went to check out a few cars and they tried to pull the old give me your key and license and we will start checking out your credit. When we did not find anything we liked the key and license mysteriously got misplaced. After several sales and finance managers tried to persuade us to buy something that we did not want we finally received our keys and license back. That process took about an hour with a lot of frustration. Stay away from this place.

Schnelly_83

Feb 15, 2014

George took 3 test drives with us to help us find the right vehicle for our new family. He was also very knowledgeable about the features of the different models and very courteous and respectful.

NikkiIsland

Feb 14, 2014

I spoke with Jason when I was looking for a new car with loads of options and a stylish design. He was very professional and friendly, while providing me with information about several Kia models with great options that I didn't know about. I'd highly recommend Jason if you're looking for a new or used car.

Nick2014kia

Feb 13, 2014

Matt was an excellent resource and talked me into buying a new car when I was originally there to have my two year old Kia Optima serviced. The out the door price was higher than I really wanted pay and I didn't get as much as I would have liked for the trade. At the end of the day Matt was able to close the deal and I have a very nice new car. I had no intention on buying a new car until Matt talked me into a test drive. He accurately assessed my desires in a car and saw I had a inclination towards the Cadenza limited. He then was able to highlight some of the features that my Optima was missing that I have wanted since driving my wifes Ford Edge such as the adaptive cruise control. I am a repeat customer of this dealership having bought my first new car there. The only criticisms I would have are they keep the numbers moving quickly and if you are a numbers guy like me, it can be confusing to see what they are doing when you only get partial data back. I frequently had to run calculations to see how they reached some of the numbers they got. The owner introduced himself and worked with me on using their financing beating my banks rate by half a point. The results speak for themself with this dealer. I happily bought a new car I didn't need but wanted and would very likely shop at this dealer again when its time to get another car.

Gcolorado

Feb 13, 2014

We were mis leaded. After over four hours dealing with sales and financing, we agreed on a monthly payment. This after we disclosed all of our personal information. We were told we were approved and we signed a lot of documents and were given only one set of keys. When I asked why only one set of keys we were told that the other set was locked in an office because it was Sunday. We were told to come back on Monday to get the other key. So we left the dealer very happy with our new car. I called Monday and was told that they were still trying to get my loan approved, that it could take a few days. Tuesday I called the dealer and asked for the financial manager but was told he was busy with clients. He never returned my call. So I called again Wednesday and the financial person told me he needed to talk to me in person. When I got to the dealer I was congratulated on the new lease. I was so exited. Then I was told that my monthly payment was going to be over $45 than what we had agree on Sunday. End of the story, I asked for my old car (2012 Passat) and left the dealer and went straight to David Maus VW dealer and in less than 2 hours I leased a new Passat. God works in mysterious ways.

dak63211

Feb 12, 2014

Frankie, took care of us as soon as we came into the dealership. He considered our needs and tried his best to accomodate all of our requests. He was super friendly and thoughtful in trying to get us the best car possible. He was very knowledgeable on all of the vehicles and I would recommend using him again in the future. It was a good experience, a little long in the process of negotiation and working out the contract. However, we were there on New Years Eve and we feel like we were treated very nicely. Thanks Kia East. We have a new Kia Optima Hybrid and are very happy with the vehicle........

PC55

Feb 7, 2014

Salina is a new sales rep and she did an awesome job with little assistance of Melinda.Everyone was very friendly and polite. Location is also a plus.

djieda

Feb 6, 2014

Awesome time at this dealership! Michael Vega was on point and was able to meet all my requirements in such a short time frame. Everything was explained in detail and also received great assistance from both Wayne Osso and Eddie Oliveras. This dealership is top notch. If anyone is looking to by a new Kia, this is the dealership that you need to go to and request Michael Vega. I promise you that he will not let you down! This dealership and it's employees definitely rate a 5 across the board!

Slorael

Feb 5, 2014

Before I came to the dealership, I sent an email to the internet sales department explaining my situation in terms of needing a new car. In less than 24 hours, Jason called me and scheduled me to come in for an interview and a test drive. When I arrived at the dealership, he was readily available and took his time explaining the different purchase options that were available to me. That same day, I left with the Sportage that I wanted, in the color that I desired, at a price that I could afford. Jason was very insistent on making my experince 100% saitisfying and he accomplished that. Thanks for all of your help. I will definitely recommend Orlando Kia East to people considering purchasing a new/used vehicle.

nsealander34

Feb 4, 2014

I came into the dealership to check out the new Kia Soul and was very impressed with not only the vehicle, but also the customer service. Jason Ramirez was very knowledgable about the vehicle fetaures and let me know my options in regards to purchasing. Although I had not considered Kia in the past, Jason put a new perspective for me. After test driving the Soul, I will definitely be back to purchase a new Kia Soul thanks!

bthrailkill85

Feb 3, 2014

Melinda made a dream come true! Cool personality and totally chill. Didn't waste my time which was most appreciated. Really didn't think I'd get approved and when I rec'd the call from Melinda it was more than awesome!

CLPerez

Feb 2, 2014

Very friendly exceptional and personable service and willing to work with individuals for financing options. George was an exceptional salesman. He was very friendly and stayed with us from beginning to end. Never faltered, even when there was a chance we weren't going to drive out with the car! I will definitely recommend him to anyone in need of a car. Thank you to George!!! Also many thanks to Mikey!!!! He was amazing!!!

jlbrick

Feb 1, 2014

Was very satisfied with the friendly and knowledgeable staff. Was a pleasant experience. Anthony is great! He worked hard to get me in the car I wanted

Blossom45

Feb 1, 2014

Great service a 10! The two gentlemen that helped me were very patient with me as I was indesive. I got an awesome deal and I would differently refer you to my friends and family members. Also the financial office was awesome mr. Sekula.

Alidakia

Feb 1, 2014

Excellent service ,quality costumer service , 100% will recommend .Really happy !!!Anthony is definitely an excellent sales man and work hard for the costumer satisfaction .Great team !!!!

alyons9133

Jan 29, 2014

Great sales person, didn't think I would get approved after kia in leesburg, great to work with will be doing business with you again

Jay08

Jan 27, 2014

I have had a great experience with Melinda while purchasing my vehicle she was kind and helped me walk through every step in purchasing my KIA.

nkdd

Jan 21, 2014

George Antoun was very helpful and friendly and helped us find a car that fits our needs and our budget. He was very polite and courteous. We would definitely recommend him to anyone who is looking to buy a car.

Jessicademers98

Jan 20, 2014

Melinda was awesome and Jason did great too . I was very impressed with how every one is so friendly. They made a customer for life. This was my first new car completely on my own, they made the process painless . I am So happy. Great job great team.

antonio g

Jan 20, 2014

Great and friendly service. George was great. Found me a car that fit my style as well as my budget. Thank you George and orlando kia

dvgpr75

Jan 15, 2014

Everything was fine or excellent. The opportunity to check every single model and the expertise of the salesperson was very good at make decision time. Also at the financial center with Eddie was great. He help me a lot and explain everything with details. Thank you

dwobbit

Jan 15, 2014

I went here to trade in my F-150 after visiting the Ford dealer who wanted to low-ball me on my trade-in and lied to me about its value. Orlando Kia gave me a good, fair price for my F-150, gave me a great price and payment on my new Forte, and even gave me a good price on an extended warranty.

Orlando4Paws

Jan 14, 2014

Melinda was very knowledgeable about the Kias. She was patience. Thanks Melinda for working with us and our situation and helping resolve to make it possible to complete the sale.

Cchilds22

Jan 14, 2014

They continued to work for me even after the sale. Matt listened to my needs and made this stressful process easy and stress free. Have and will continue to recommend them to anyone.

clagasse

Jan 14, 2014

Anothony wayne and eddie were wondeful throughout my entire car purchasing experience. I would highly recommend coming in and seeing Anthony Sermon for any of your future car buying! He really made us feel comfortable and always made sure we left smiling. Best car salesman experience I have ever encountered. Thanks Orlando kia !

yaucana9968

Jan 12, 2014

I was very satisfied with my experience at Orlando Kia East. My sales man George went far and beyond to make sure my experience was a great one. He is a friendly and respectful person and I will definitely recommended Orlando Kia East to my friends and family. Specially send them to George who took the time to explain everything about the car. I don't have anything bad to say about my experience I drove out of the dealer with a brand new car when my intentions were walk out if I could not buy a used car.

nattacjones1

Jan 7, 2014

I was not a kia believer and told my husband I would never drive a kia, well we bought one! Service was great and so was our sales man Freddy, would buy another one from kia.

velez173

Jan 7, 2014

This was by far the easiest car buying experience I have ever had. Melinda was awesome and got me out quickly. It's no wonder why all the reviews are positive about her! Go and see Melinda at orlando kia east!!

Glizardi

Jan 7, 2014

My experience was great. I gave all 5 because i was helped out alot and the people were extremely friendly and willing to work with me.

loriejax

Jan 5, 2014

I would highly recommend this dealership. Melinda Elannan is super friendly and will go out of her way to be responsive and helpful. Melinda quickly located the exact vehicle I requested and delivered it in record time! Oludare Baloye is very personable and will make every effort to keep the customer happy. Visit Melinda at Olrando Kia East...you will not be disappointed.

azanboy

Jan 4, 2014

Good price. Good service. Staff was friendly. They matched desired price on an Optima with little haggling required.Sales rep walked through whole buying process from beginning to end.

webacker99

Jan 3, 2014

This could have been a much better review if this dealership had been better organized. I bought two cars one new and one used. My sister was with me and she gave Bill Mastroni the keys to her old car along with her house keys. He lost the keys and it took several hours to locate them. I bought a new car and this is my first car purchased in Florida. I was not informed by Eddie Oliveras of the extra charges in Florida for a new plate. So, surprisingly, I received a bill from the dealership for $177.86. I was surprised since I had paid cash for both vehicles. This miscommunication could have been avoided with the proper notification of this fee ahead of time. Also, the times that I have had to visit the dealership I have been made to wait for 20 minutes or more before being helped. These times were not busy for this dealership so this was definitely not acceptable. One last thing, there was a promotion for a free TV with the purchase of a new Kia. I never received this TV nor did I ever get any information on why this was denied.Update: 01/07/2013 Today I met with the general Manager (Luis Morejon). I am updating this review to reflect the quality of service that I received from him. He listened to my concerns and went well beyond what he needed to do to rectify the situation. I believe that Orlando Kia East and it's employees are committed to correcting problems that may occur as well as improving their business to truly make them better for potential customers. Besides my satisfaction, I have also met a person that I can truly call a friend in Mr. Morejon.

Crnko

Jan 3, 2014

I saw their ad in the Sentinel on December 21. I called to ask about a Toyota Corolla. Based on the information given, I drove across town to test drive the car. When I arrived, Oludare directed me to George for assistance. George came back and asked if I could drive a stick shift. I immediately got very angry as I can not drive a manual and the person on the phone had said it was an automatic. I told them it was the 2nd time in 2 years that I came to the dealership for a used car and the prior time I had also been lied to. Oludare promised to find me a car within my budget. They came up with a Buick Lesabre. George explained he owned the same car. As we did the test drive, I asked him about what he liked about the car. Oludare did as promised and gave me a price on the car I could handle. I had to return on Sunday to complete the paperwork due to the late hour on Saturday. George had them wash the car again while I was completing the paperwork and also showed me his car. He explained some of the special controls to help me learn about my car. I had a problem on Monday night. I called George on Tuesday morning. He promised to get the matter fixed on Thursday as the dealership was closed. When I arrived Thursday Oludare and George made sure the car was fixed. George went to another store to get me a root beer soda which by luck turned out to be my childhood favorite. He sat and talked with me while I waited for the car to be ready. Both George and Oludare were able to turn an unhappy person into a very happy one.

ingridd23

Dec 29, 2013

Everyone from the start was very welcoming! My salesperson George Antoun was very attentive and informative. He took the time to compare 2 to 3 cars which was very helpful in making my descion esaier overall he made the experience a great one very pleased and left happy!!

kaylee883

Dec 28, 2013

This dealer was very helpful and catered to our needs. I would definitely do business here again and look forward to driving my brand new car!

dawn7

Dec 28, 2013

Very helpful worked with us very very friendly and socialable. went out of his way to make it a wonderful experience. Thank you so much

dealer1129

Dec 26, 2013

I gave all fives in my review because the teamwork was exceptional. I had difficulty finding the location since I was new to the area and had to call for directions. During the conversation I was cut off several times and each time Freddy called back to ensure that we got there safely. We were greeted by Olu (I think that is his name), the manager, who was very professional and pleasant, who then directed to Freddy.Freddy never gave up on us. 'Twas a long day but he delivered big time as promised. I was very happy with his persitence. Thank you all!!

ssgmanny

Dec 21, 2013

I must say that this has been the best car buying experience of my life. Melinda's no nonsense, respect our time approach is refreshing. I would recommend Orlando Kia to anyone who is looking to get a great deal.

kandiah

Dec 21, 2013

I have no issues with the staff of this service center. My complaints are about corporate policies that they have to implement that resulted in a low rating.. Exorbitant charge for battery check ($45) when Firestone, Greenway Dodge, Autozone, etc do it for free. I will never go back for a battery check or change.. I transferred from Orlando KIA West but the records could not be transferred because of the system chosen by corporate. In this day and age, why should this be a problem?

Scricketts6

Dec 15, 2013

Excellent job. George worked very hard to give us the deal we needed. I would recommend him to my friends. Great addition to your dealership.

bghickey

Dec 15, 2013

Jose was excellent,very nice and personalable. He was helpful and did the little things,like helped me clean out my old vehicle. Although he was new to the sales job, I didn't feel it took away from his ability. One of the things I like the most was he was not pushy but very knowledgeable about the Kia. Overall my experience with Jose was very pleasant. I bought the kale green Kia Soul

noelinm

Dec 7, 2013

I came in here to get a oil change and Melinda elannan gave me a great deal on a 2014 Kia optima all the works for a great deal. She's kind and know the business. She knew every answer to All my question. Melinda also walked me through the process after paying for the car like all the features and link all my stuff to my car for me. Melinda's great at what she's does if your buying a car you need to go to Orlando Kia east and talk to MELINDA ELANNAN. She will take care of you

Mickaella

Dec 7, 2013

Mr. Malave was very pacient, gentle and friendly person. He is a really good vendor. We are very gratefull to him. We thought that we could only get a used Car and we have a new one!!! Thanks Mr. Malave

Samuelsoto

Dec 7, 2013

nabil was very professional and informative. great knowledge and made my purchase very easy also I noticed the management team seams to give priority to there consultants. great job everyone!!

Sullm015

Dec 6, 2013

George was so great to work with and really went to bat to get us the best deal possible on our new 2014 KIA Soul.

Cmalmodo90

Dec 6, 2013

Melinda was extremely helpful doing whatever she can to get me out of that dealership with a new yet affordable car. I really recommend going to her for help :)

Baja142

Dec 3, 2013

This was perhaps the fastest deal that I have been able to get in Orlando KIA East. I literally went in during my lunch hour to look at the new 2014 Kia Optima and because of the excellent customer service provided by Melinda Elannan I wound up buying the car that I wanted. She was fast and extremely attentive to every question I had. The knowledge that Melinda has on the product was precise and easy to understand. This has been my second car purchase at Orlando KIA East and I will continue to use and recommend this dealership to my friends and family. As a United States Marine Corps veteran I was treated with the utmost respect and I truly appreciated that. I hope when the time comes to buy a new car I will have the pleasure of working with Melinda Elannan once again. She is a valuable asset to Orlando KIA East Team !!!Ruben BermudezOrlando, FL

Marieaaltommm

Dec 2, 2013

Fantastic car dealer, got a beautiful new Soul. Went for a car and got one.George, was attentive and walked me thru. Matthew walked me thru the finances. Eddie got me the money. Welcome to car heaven!

eric.medina

Nov 29, 2013

Melinda was extremely professional and knowledgeable about the vehicles she was showing me. She was very hinest and forth coming with information oertaining to the deal and was willing to go above and beyond to ensure exemplary customer service was given to me as a returning customer. Overall great experience and I will make sure to send family and friends to Melinda for future business.

Thenose8757

Nov 27, 2013

Perfect customer service. All employees were professional in every aspect of the sale. Would highly recommend to anyone looking for a quality vehicle at a good price with caring staff.

dcrohe

Nov 27, 2013

I had the best sales person at Orlando Kia, she made me feel like I was the most important customer in the building. I did not think that she could meet my goals and she made it happen. I am very satisfied with my vehicle and service. I will recommend this location and her as the sales person.

martha11

Nov 26, 2013

very helpful, profesional , knowledgable, friendly ,honestly and that what it help to trust them and buy the car, we very happy with it the car

wwgonzalezww

Nov 25, 2013

Great experience and we would buy another car for my family from them again. This was a fun experience for my family and kids and got a great deal!

Kimpy

Nov 25, 2013

Experience was great, Matt is so patient and so great. He made this easy!! Would recommend this kia dealer to friends and family. Will be back!

tbump319

Nov 23, 2013

Amine provided exceptional customer service that you rarely see anymore. Not only was he professional and knowledgeable, he made a typically overwhelming environment a relaxing one. Amine was extremely patient and did not make me feel pressured into rushing to a decision. From beginning to end, Amine had a smile on his face and a sincere interest in selecting a vehicle that suited me best and I cannot thank him enough!

vsmith804

Nov 23, 2013

Melinda is great. She worked with me to get me everything I wanted without presure. She worked to get me the payment I needed too. Thumbs up!!!

mrsknight

Nov 19, 2013

Freddy was very patience in helping me find my new car. He walked us through the parking lot to see what cars to choose from. He also explained everything to us where we can understand. I would recommend him to anyone who is looking for a car.

JenniferNesmith

Nov 16, 2013

I enjoyed my experience here at Kia. I almost walked out empty handed but thank the Lord and George Antoun they found a beauitful car in my budget. He never gave up to find me a car and i thank him so much for that. Now im leaving here happy and blessed .

MaralyceRT

Nov 15, 2013

The best person that you could go to get a car. So helpful and considerate! Will always come back to her! Go see Melinda E

32708RR

Nov 14, 2013

My car buying experience was very easy and Freddy was very nice to deal with. Very courteous and organized, the entire process was very non-pressured.

fasemacias27

Nov 10, 2013

They gave us great attention everything was clearly stated. They gave us the right advice about choosing the type of car. Helped us by asking questions

markchick1

Nov 9, 2013

Worked with me with the best of his ability to get to the price range that i would be financially able to afford and it worked out.

Mariampiglet

Nov 9, 2013

Great customer services very please with George services very patient with us took his time to answer and explain any question with had I would decently come back

Roberto Devarie

Nov 8, 2013

Rafael was very friendly and helpful. We ended up buying an Optima 2014. I will recommend this dealer and Rafael to my friends and family.

Rizz1435

Nov 7, 2013

I originally bought my Optima from Orlando Kia "WEST" and was not impressed by the staff, professionalism and the building itself. With that being said they did get me a great deal on the car I leased. So they still helped me out. But I lost some trust along the way due to some negligence in the finance department and the closeout of the deal. So when it came to my first service on the vehicle I decided to go to their sister store Orlando Kia EAST since it was a new dealership and it wasn't too far from my house. First impression of the new building was impressive, the cleanliness and smell exceptional and the friendliness was just right. Plenty of cars to look at inside the showroom and there is lots of coffee available. The waiting room has nice comfy leather seats and a big screen TV to keep you busy if you decided to wait. My service department advisor Edward was very professional, thorough and kept me up to date on everything. I was impressed! I have been there three times so far and have always received the same quality service each time. I would recommend this dealer to anyone for either a purchase of a new vehicle or the service department. Kudos!

bughopper

Oct 29, 2013

George was so friendly and gave us all of the information that we needed. He made sure that he did whatever he could to make us happy. Oludare was also great. They stayed after hours to help us complete our deal.

goldenknight

Oct 26, 2013

Service was friendly courteous and professional. The atmosphere was very comforting and inviting. I was very happy with how much work George put in to make sure that i could get into a new vehicle considering my limited budget. I will be back for future automotive needs

Samontean

Oct 26, 2013

Melinda was outstanding! She was very knowledgeable on the car, explaining every button on the car. She also explained the financing and made it a breeze for us to get in a kia! Normally buying a car can be a huge hassle but Melinda made me excited to get into a new car. Props to her and I will recommend everyone to her for her expertise, customer satisfaction and over all that is her bright personality. :) two thumbs up!

mullenhoff

Oct 25, 2013

I was treated with the up most respect. Frankie took his time to find me the correct vehicle and an excellent price. I would definitely tell my family and friends of how well Frankie Roman took care of me. I would come back and buy another car from Frankie Roman.

johnurbina

Oct 25, 2013

Michael Vega helped me with the purchase of my vehicle. Finally got my new first car ever. Mike gave awesome service. I recommend him to anyone who's purchasing.

ertahoe4

Oct 23, 2013

We had never seen the inside of a Kia before. Wayne greeted us with a friendly handshake and allowed us plenty of time to browse many different models. He even allowed us to test drive both the 4 cylinder and the V6 Sorento. We happily choose the V6. Wayne and team made a great offer and in a hour or so we were driving out with our 2014 Sorento.

Cj2013

Oct 20, 2013

Amine was easily the most professional and accommodating salesperson I have ever dealt with. I have been in the hospitality industry for almost 20 years and rarely do you find someone that has the passion and commitment to a customer that he showed me. I have a very busy schedule and trying to find time is never easy especially to buy a car. Amine made it so easy and went out if his way to make sure I was taken care of. I will recommend anyone looking to purchase a car to see Amine because I'm sure he will provide service that is over the top and not found anywhere.

stefenimarie_

Oct 20, 2013

Bill Mastroni and Freddy Alvira worked excellent they answered every question we had and helped us through the process of buying our new used car.

Jcallea320

Oct 20, 2013

Jim was very helpful. I had a price range in mind that seemed impossible to reach. Jim did everything he could and was able to get me into my car and in my price range. He was very helpful and made my experience enjoyable and easy. Would reccomend Jim if you need a new car. He was knowledgable, helpful, and I was very pleased with my service and new 2013 kia rio

tmsummers92

Oct 18, 2013

Had a great experience. Great service and knowledge and very friendly. Felt great leaving the dealership with the decision I made. Left with a smile on my face

Kayla85

Oct 18, 2013

Melinda Elannan is by far the best internet sales person Orlando Kia East has. She made the buying process easy. She is very knowledgeable when it comes to the cars and helps to select the best one for you. She never makes you feel pressured. She is a true asset to the Orlando Kia East company

Aparedes02

Oct 16, 2013

MEL WAS AWESOME!!!!!!! Made the process fun, easy, and exciting! Had a shadow names Jennifer who was just as fun and energetic. Willing to recommend

concerneddad001

Oct 16, 2013

I recently purchased a Used pickup from Orlando Kia East. The price was good, people were very friendly, and service was great. I had an issue on delivery that was resolved in a very professional manner which made this buying experience great. When I need another vehicle in the future, I would not hesitate to deal with Orland Kia East again. Many Thanks to Luis Morejon and Orlando Kia East

dsoler23

Oct 15, 2013

Excellent employee. George truly cared about my needs and I am a satisfied customer. I will recommend George's services to all of my friends and family.

CarlosRamos

Oct 15, 2013

The staff really went out of their way to get me the car I wanted with a nice deal. Thank you so much Melinda for everything you did to make this happen.

arrowsheart

Oct 15, 2013

Melinda was AWESOME from step one to step 1000! No complaints. The whole process was fairly seamless. She made the car buying experience very stress free when going into a car dealership is stressful enough to begin with. Great job all the way around. Will definitely shop with Orlando Kia in the future.

kmh3301

Oct 15, 2013

Professional, friendly, courteous employees. Clean, well laid out showroom. Service was completed 15 minutes EARLIER than time promised. 2 thumbs up...I will be back!

agingold

Oct 14, 2013

He did a great job. Very knowledgable and a good salesperson. He knew the product and was able to professionally make leasing my new car a smooth experience.

dprophit

Oct 14, 2013

Anthony is a very friendly person.He worked with us to get the deal we wanted.I would highly recommend him to our friends.Veru out going saes person.

solo21

Oct 13, 2013

Freddy was very helpful and considerate of my goals today. Freddy understood safety very important and was knowledgeable on the safety features of each car he showed to us. I will recommend this place I'm very happy.

ssharris

Oct 13, 2013

Peter was a joy to work with. He was very knowledgable about the vehicle and did a great job at explaining the process. The financing team was not the best, but the sales team ROCKS!!! Peter and his manager Olu were very nice and worked hard to get me in the car I wanted, I LOVE driving my new Optima. I do recommend having your own financing worked out before arriving or ask lots of questions before you sign anything.

NathanRafter

Oct 12, 2013

I would have purchased if the vehicle price and feature set better aligned with my needs. Regardless, Carl Sterling did a great job working with me and working for me. Thank you Carl.

bartfinn

Oct 11, 2013

Amine Lamrani and his boss were very helpful and cooperative. We came in with trepidation because we had previously had an unpleasant experience at the same dealer. The service that we received made up for that. We will definitely be back.

lmgrizzard

Oct 11, 2013

What an experience! MELINDA was fantastic working with me all the way to get tha absolute best price for a great automobile. Thanks so much for all that you did!

joey6670

Oct 10, 2013

My experience at the dealer kia was outstanding. the sales person Jose Malave went the hold 9 yard with us he get us what we want. he look the best interested,payments for us he make us feel like home. after all i will recommend this dealer n there employee Jose Malave.Thank you.

karinaorneno

Oct 8, 2013

Frank Hill was great. very helpful , He understood my situation and help me to find the car that really works for me. He is very confident. I was happy with hill as a seller.

kaoticstitch

Oct 8, 2013

Our experience at Kia was a good one. Car shopping is never an easy experience and usually comes with stress. While I wouldn't say this experience was completely stress free, it was by far my best car purchasing experience to date. Both Freddy and Anthony did their best to make us happy and overall were a pleasure to deal with. Your finance manager, Eddie was also easy to work with and friendly despite the unexpected absence and his stretched capacity, he still made us feel welcome. Anthony had a wealth of knowledge about the Kia product, Freddy was warm and welcoming, and Eddie made the boring stuff fun. We appreciate and recognize the good service that was provided to us!

jgedraitis

Oct 7, 2013

Blake greeted us and upon finding out that we wanted to trade, explained he was fairly new and brought in experienced Alexander to assist us. Both worked with us to our complete satisfaction, and upon completion of the paperwork, Blake sat in the new vehicle with us to explain all the features and answer any questions we may have on how to operate the various items. The only negative was dealing with and waiting for the person in the finance office to review the paperwork, we waited over 2 hours, and it was a cash deal with no complications. It turned out the only reason we had to go thru this process was to try to have us purchase the Extended Warrantee, which I declined.

lupitalupe

Oct 5, 2013

Michael provided excellent service. He was very straightforward & friendly. When we walked in we were greeted by another employee who was very nice. We were suppose to meet with another gentlemen who we had an appointment with that was pretty busy. We waited for about 30-45 minutes at that point Jim asked if we would not mind working with someone else and brought Mike to us which was great from the moment he was introduced to us. I would recommend my family and friends to work with him when purchasing a vehicle. He worked with our monthly budget and listened to our needs. We ended up purchasing and driving off the lot that day. We will be back when shopping for my sons car early next year. Thanks Michael see you when we take our vehicle in for service.

renecotto

Oct 5, 2013

Michael provided excellent service. He was very straightforward, knowlegeable & friendly. When we walked in he greeted us. We felt that Michael answered alk our quesrions and helped us narrow our options. Most importantly he gelped us save $3000 on the price. And we definitely recommend Michael to our fruends & family. We will be back in January for a second car. Thank you Michael.

Willetta

Oct 3, 2013

Frankie was very helpful and courteous is helping me find the vehicle I fell in love with. He was very knowledgeable about the vehichles I was shown and offered great assistance in completing my application. He explained all of the great features of the vehicles which is why I chose a KIA. He is the best salesman I have ever had the opportunity to work with.

michaelshivers

Oct 2, 2013

Mark is very pleasant and knowledgeable. He makes you feel as if he is on your side and works on your behalf to get you into the car that you want.

Mthomas103

Sep 30, 2013

Carl sterling of Orlando Kia east was very patient and helpful with making a new car affordable for a new car buyer and college student.

risemarie

Sep 28, 2013

Coming into the dealership at 10m before close, with groups of dealers outside, only Peter came over to take the time to assist me. He was kind, gracious, friendly, never pushy, no pressure, and just amazing - even though we were there well past close. He never let me feel rushed, nor did he make me feel uncomfortable with any high pressure sales tactics. It was a great experience. Eddie stayed late as well to help with financing and never made me feel rushed at all. Peter stayed throughout the entire process as well. Thank you for a wonderful first New Car buying experience!

ipacheco

Sep 27, 2013

Absolutely great service attention to details and I would recommended Jose Malave anytime. He worked with me in getting the best deal and making the right selection

Homeranger

Sep 20, 2013

I had a wonderful experience with this dealership and all the above referenced employees. They all went above and beyond to provide exceptional service during the purchase of my new Kia Optima. It was very difficult to find the exact car I wanted with my desired options, but Ashley and Olu kept working very hard until they could make my purchase happen. I am completely satisfied with my new Kia Optima and know that I made the right decision in going to Orlando Kia East.

crysstalball

Sep 20, 2013

Melinda had an excellent sales presence and attitude. She was understanding that I was in a rush and catered to all of my needs. I would recommend going to Orlando Kia East for a great car buying experience.

aldog1299

Sep 19, 2013

HIHighly Recommend!Outstanding Service!I have purchased over 15 vehicles in the past.KIA east is one of the most pleasurable buying processes I have had. I live in Edgewater Fl. And I talked to the salesman over the phone on two separate occasions. Drove to KIA East Orlando and ended up making a better deal than expected. WOW thats says a bunch these days. The sales rep doses not waste your time and best of all of they treat you with great respect and dignity! They worked very - very hard to earn my business and I have to respect that.I purchased a much higher end car than expected, and saved a whole lot of cheese! Outstanding very happy.I highly recommend KIA East Orlando for they are professional, friendly and hard working.Outstanding!Sincerely AL

JovaniGuzman

Sep 19, 2013

Jim was being a helpful sales person even before I got to the dealership. I was looking at some cars online and sent my email and that's how Jim and I contacted each other. He was very honest and looking for best deal for me and not for the commission. He asked me what i asked for and some how some way he found exactly what I wanted as long as it fit my price range. At first the numbers were not working for me but at the end he kept fighting for me even though I was willing to give up on the deals. He was an amazing a person from the beginning to the end. I will return to purchase my next car and I will only work with Jim Darity.

miyen15

Sep 18, 2013

As soon as we parked in the dealership, we were met and welcomed by George Antoun. He was courteous, professional but friendly, and was very knowledgeable about the 2 cars we test-drove. He passed on our offer to the manager with sincerity making us feel he was really working in our behalf.

NDaniels10

Sep 17, 2013

Frank and Mellnda were fantastic! Made our first-time buyer experience a great one. My fiance and I will coming back.They both possess very positive attitudes and are very patient and nice.

hoofingox85

Sep 16, 2013

George is a great employee and I would definitely recommend him! He truly cares about his customers and will do the best he can to get you a good deal. He was extremely helpful throughout the entire process.

pedro_rivera11

Sep 15, 2013

It was very hard to say no after everything came together. Matt Gagnon was very knowledgeable and was kind to all my family. Keep up the good work.

vanliew1

Sep 15, 2013

The overall experience was extremely positive and my wife and I felt that the sales and finance staff went way beyond what we expected. We look forward to working with the staff again in the future.

flexx04

Sep 14, 2013

The sales person was great, the finance people took a week to find me a deal with the bank because the first day the told me that I,m going To pay this amount monthly then next day they add 200.00 dollars to the monthly payment. I was so upset and said NO. They work and gave and gave me a deal that was totally different from the beginning but I was agree. Don' believe on what they said the monthly payment will be the first day because the next day you will have a surprise.

charley7

Sep 14, 2013

Alex greeted us at the door of the dealership ready to make a sell today. He went extra mile to insure we got the suv we wanted at a price we all could live with. Definitely Alex is an asset to KIA ....made us very happy. He is truly professional.

Melissa1010

Sep 14, 2013

I actually believe it is unbelievable that our daughter Melissa got such a wonderful deal. That's how fantastic the two individuals were that worked with our daughter to get the car she really wanted! Melinda and frank are awesome!! Thank you Kia East

Amie&Jason

Sep 12, 2013

Great experience from the moment we were on the lot until we drove away in my brand new kia optima. Peter gave me plenty of information and answered all the questions I had. He was patient and understanding with me. I loved my experience and am extemely happy with my new kia

lonarlen18

Sep 11, 2013

I had the pleasure of working with Mark Payton throughout my buying experience and he is absolutely wonderful! The man worked with me from the beginning and answered all my questions thoroughly and with great respect. He is not your typical sales man looking to just sell a car. He wants you to find the car you want and get it for the price you want to pay. He is very understanding and he walked me through the whole process with great ease. Not to mention, you can feel free to contact Mike at any point during the buying process and even after if you have any questions or need clarification. His level of professionalism is great and I am very pleased with the relationship I established with him. Thanks again for a great service and your dedication! I definitely recommend Mike for anyone stopping by the dealership on their search for a car.

Young0408

Sep 10, 2013

Melinda and Mike were amazing! They helped us get our brand new Forte without any trouble and helped us figure out a way to take our car home today!

ariel5

Sep 10, 2013

I was at orlando kia east today and we had a amazing experience I am a first car by and if you appreciate a worry free dealership this is where you should come! Melinda is awesome! !Thanks orlando kia east

IvyRivera

Sep 10, 2013

Frank worked with us to get us into a car that was a good fit for my family and within our financial constraints. I would recommend Frank to family and friends

bethchristine

Sep 10, 2013

Melinda was very helpful. She was very intuitive. Melinda knew my goal and price range and helped me get where I wanted to be. Melinda spent several hours with us answering all kinds of questions and was helpful and understanding of my needs.

wneeld

Sep 8, 2013

Gina went above and beyond to make sure all my needs were met. She is the reason why I choose to go out of my way to this particular dealership. Carl in Sales acted like I was his friend and gave advice even though, unfortunately I bought from another dealership before I knew of this one. I had a horrible experience at Kia Nova Road in Daytona and wished I would have bought from this one instead. Very clean delarship and everyone willing to help.

mia20125

Sep 6, 2013

Customer service was great. Not too pushy. Worked out a great deal. Eplained everuthing out so we can understand fully in what we were getting our selves into.

capaulsm

Sep 6, 2013

Melinda was very good about communication from the minute I expressed interest about getting a new car. She was very efficient and made the same as seamless as possible.

dorcasmoseley98

Sep 5, 2013

I leased a new Kia Optima today. Alex Zayas was a great sales consultant. He was courteous, friendly, and helped in every way that he could. We had some issues on pricing, but all was worked out eventually, even though my total time at the dealership was about 8 hours.

avilesae

Sep 5, 2013

Mr. Cotto always takes care of my service needs with my Kia. Excellent Service Man. THANK YOU!!!!!!!!!!!!!!! I always go to this dealership for my service.

gpelton65

Sep 4, 2013

Very good salesperson. Was very friendly and was able to work with you to try to make a deal. I definitely recommend this person to find a new KIA.

TimHoman

Sep 4, 2013

All involved in my purchase went far above what I would call good service. Never having bought a new car before , I was put at ease by Frank's honest and simple answers. He went the extra mile that you don't see that often from a sales person. Semper Fi , East Orlando Kia. You made an old Leatherneck smile ...

Jodik89

Sep 4, 2013

I drove in with a Lexus RX330 and will probably leave with a Kia Sorrento. Olu was most knowledgeable, helpful, patient and very friendly. I would've considered other dealerships before meeting Olu and his associates. I'm sold on KIA now.

kcvazquez

Sep 4, 2013

This is my first time buying a car. Even though the first time around was a little rocky, at the end i was very pleased. I loved working with everyone at KIA!!! :)

Tkerr876

Sep 3, 2013

Ray was very professional with helping me to get my 2014 Kia forte, explained all my paperworks, features and function of my car very clearly.I would recommend anyone to Orlando Kia east. Very friendly staff.

Tilmonson

Sep 3, 2013

Jim came in on his day off because I had inquired about a vehicle on the website and told him I was going to look at it on a certain day, (not knowing it was his day off) and he didn't even tell me that it was his day off until later in the day and we were just "casually" talking. I appreciate that he was willing to meet me on the day that was convenient for me. He was very nice and very accommodating. He "joked around" with me and made me feel comfortable. The internet vehicle ended up being a vehicle I did not like so I just wanted to "look" at what was available at the price range I had given him. I wasn't sure what I wanted in a car because I had been driving a Nissan Titan pickup truck for 6 years and wasn't sure what was "on the market". I arrived at 12:30 at the dealership and I left at 7:15 p.m.!!!!! Some of it due to the fact that I looked at almost every model of vehicle that Kia has and some of it due to the fact that the dealership is a very busy place and everything takes "time"......lots of time!!!!!! Jim was VERY PATIENT with me during the ENTIRE day. On that note, I will say that every employee was very kind and accommodating. Other than the very long day, lots of it out in the hot sun (because I wanted to look at and drive quite a few vehicles) it was a very good experience. I have already recommended this dealership to a few friends. It is 60 miles from my house to the dealership but because of the vehicle on the website I thought I was interested in, I drove there and now I am so glad I did. I had been trying to find a vehicle for 9 days before going to Kia East and believe me I did not get the friendly customer service at ANY of the dealerships I had visited like I got at this dealership. Thank you for the nice experience and yes I will continue to recommend the dealership and yes I will buy from Kia East again if I find that I "love" my Kia as much as I loved my truck!!

simone0212

Sep 2, 2013

Both Pedro and Borislav were extremely knowledgeable about Kia overall as well as the Optima and Sorento. There were no high-pressure sales tactics and they were both extremely friendly and helpful. We went in for an 2013 Optima but left with a 2014 Sorento based partly on the information they were both able to share with us. Eddie handled the financing and it was honestly one of the easiest and dear I say, enjoyable experiences that we've had of this kind. I would certainly recommend this dealer. It's a pity we'll be moving in the next few weeks because I would definitely have serviced the vehicle there.

just219

Sep 2, 2013

Friendly employee always with a smile. I wasn't sure about buying a car but he got me in what I wanted, at my price.

Evelyn123

Sep 2, 2013

Thanks to Nabil Rama and Eric Nyaga we were able to purchase the Kia Sportage which was the vehicle of choice. We we very happy with outcome of deal and our experience was very rewarding. Both gentlemen were very proffesional and understading of our needs. We thank Kia for this experience and will recommend Kia to our family when they are ready to purchace their next car.

Paula0518

Sep 2, 2013

I've had so many problems in other dealers and OMG Melinda got me a car she stayed about an hour to do it and I'm thankful.

anasalazar

Sep 2, 2013

We love this dealership, we have bought two cars from them and we are very happy with both. The salesman incredibly helpful and we even got the manager to help us find a car within our price range. Great!

Brandy0607

Sep 2, 2013

Melinda is the best sales person Orlando Kia East has. She was very helpful in determining what would be better for me. By far the best asset Orlando Kia East has.

ucfmarcel

Sep 2, 2013

Very professional. Worked with me on price and got me a great deal. First Kia I've owned, so far I'm very satisfied. Will definitely recommend.

pamelasehnert

Aug 31, 2013

They are no worse than any other dealer, but definitely no better. Took FOREVER to complete the transaction. We wanted to pay cash on Tuesday, they said the only way to keep the discounts they offered was to close the deal today by financing the car, so we ended up with a loan we did not want. We will be paying the loan off ASAP, but will have to pay interest in the meantime, and it took HOURS to complete the financing. Then the finance guy was kind of a jerk. He never gave us his name, even though we asked, and kept making mildly insulting comments he called jokes. Then he added a warranty package we didn't want, and had to start all over printing the paperwork. If I wasn't in desperate need of a vehicle due to a combination of unfortunate circumstances, I would have walked out several times. Be prepared - you will spend most of your day, and will have to fight for every dollar. Bring lunch.And the saga continues. When I had my trade towed, they WOULD NOT TAKE IT AT THE KIA DEALERSHIP. I had to take it to Alex at Greenway Ford, and when we got to Greeneway Ford, no one knew where it should go, or who Alex was. It is now day three and I still do not have a second key, an owners manual, or floor mats. So I have to drive to the dealership AGAIN.

edwin1258

Aug 29, 2013

He is a great sales person he got me the car i was looking for help me all the way thank you Raphael davilla definitely recommend

Philip_Henderson_Jr

Aug 29, 2013

I cannot express adequately my experience in your dealership, I was frankly not expecting what I found. I had already visited other famous dealerships in the Orlando area, Toyota, Chevrolet, Honda, Nissan, and an Infiniti. None of them treated me with as much professionalism, respect and friendliness as yours. Everybody there, with the exception of one of your finance guys were/are awesome, (John can fill you in the details). Carl was great, no hard sale, listened to my answers to his questions, and addressed them in a very professional manner.If you had been there that day last week you might not believe what I am typing, but it is all true. Mistakes were made, but your people made it right, and for that I thank you from the bottom of my heart. My co-workers have all fallen in jealousy over my new Forte, and have already made plans to visit your dealership, not the one closer to their homes to look not just at the Forte, but Sportages and Optimas. I hops to help you sell several other vehicles in the coming weeks and months.

wkddbtjd8412

Aug 29, 2013

This place is nice because they explained many times with happy faces even though I am not a English-friendly person. Finally I got a new car!!!

stephen5252

Aug 29, 2013

Anthony was amazing I brought him breakfast I come back tomorrow and hang out a little bit longer maybe we could do some coffee this place rocks I'm so happy I'll be back and get another car

FriesseirfD11

Aug 28, 2013

I saw Matt when a friend of the family was in for routine maintenance on there Kia. I felt as if I came in to a luxury store. Couldn't be happier.

josephroger

Aug 28, 2013

Our experience with this dealership and our sales people was extremely a pleasure. They went out of their way to explain every thing to us so we understood everything and answered all of our questions. We got more of deal then what we expected. We will recommend this dealership to all of our friends.

Kibiscake

Aug 26, 2013

We came to look at the optima cars and we leave with our new 2012 Sorento :) Out sales person ( our new friend) Will Pagan was amazing trying to get us the best car for our family and the best price!! I will recommend my friends to come here to get there new car as well.

Jjoshuasoul911

Aug 26, 2013

Amazing salesperson. This dealership will not survive without Matthew. He took care of my purchase as if I was family. Definitely would recommend him to all my family.

alantigua

Aug 25, 2013

Santos was great - he made the visit and time worthwhile - cannot say the same for rest of the staff - but Santos is the reason for my rating.

Darpettigrew

Aug 24, 2013

I would like to say Tony Nguyen was very helpful, I came without an appointment and was out of there within a hour. Service with a smile, great customer service skills was excellent !!!!!! Everybody when you go to look for your next vehicle Kia dealership Orlando Kia east #1...

Lukin4brgins

Aug 23, 2013

Awesome experience! Gave me more than what I wanted! Didn't think it was possible! Wow! Would definitely recommend Melinda and Kia East! Thank you!

becksford

Aug 23, 2013

Rafael was a good salesman. Very upfront and treated us fairly. He gave us insights on the car even down on how to maintain the luster of the paint. Also....during the financing process...Eddie did a phenomenal job....will recommend this place to all my family and friends! Great team!

hankbenejan12

Aug 23, 2013

Friendly attentive good experience Melinda is very friendly charismatic treat her customers well she know how to serve her customers a good experience thank you

Lirizarry

Aug 23, 2013

I recommend anthony to all the new customers of kia.He is very atentive to his customers and makes you have a good deal.Thanks anthony

osukirks

Aug 22, 2013

Our sales rep Georg Antoun was great. He was very friendly, courteous, and extremely helpful in helping us find the right car. He asked many questions to understand our needs and listened to our feedback and answers. I would definitely buy future vehicles from George.

johnnyram

Aug 22, 2013

Melinda was awesome! She kept her word on everything she said and has a great attitude! The video she sent me was amazing and even prettier in person!!

estellabarrettRN

Aug 22, 2013

The service is why I go to this Orlando KIA East since I bought my KIA Soul here. Not only does Edward goes out of his way to make sure that I am in and out quick but that I am only having service that I need. I can depend on Edward to provide me a list and cost of what I will need with the next visit too! I will not go anywhere else!Thank you,Estella Barrett

Lauren318

Aug 22, 2013

Anthony was extremely helpful to me. This was my first brand new car purchase and I'm glad he was the salesman who helped me!

Sborges2

Aug 22, 2013

These guys were awesome! Really helpful. Customer service was excellent and I also plan on bringing other people back to this dealership. Thank you guys!

Mynorf

Aug 21, 2013

I usually never write a review but I really wanted to take time out of my day to share what an amazing experience I had at this Kia dealership. I had come in because I was really interested in looking at the Kia Optimas, they had caught my eye on the road so I wanted to give them a ride. When my girlfriend and I pulled into the lot we walked around a bit looking at their inventory, then Bill came up introduced himself and was curious to what kind of vehicle we were looking for. The whole time we were there Bill was very attentive and responded well to what kind of car I was really looking for. He told us specs of the cars we were curious about and overall just listened to what we needed not just pushing what he wanted to push. Finally when I found the car I wanted we got down to the paper work and Bill really did his best to try to earn my business. I had a great experience from everyone I interacted with, and am very pleased with my purchase. I highly recommend this dealership and Bill.

Dlynnvsqz

Aug 21, 2013

Melinda was absolutely amazing with helping me get into my first brand new car! When we started communicating she was beyond helpful an eager to do all she could to get me into the right car for me and my budget. I am very thankful for her services.

Chase7497

Aug 20, 2013

I have been with Orlando KIA East for about 5-6yrs now & have bought 3 new cars from this dealership. I had a 2011 Optima SX, 2012 Optima SX that was a custom car that I put thousands & thousands of dollars into making it look like the sports car it was. Everyone that had ever seen my car said it looked like that bat mobile. I had so many compliments on that car it was not even funny & it was very painful to have to sell but the entire staff at the dealership made the entire process go as smooth as possible. Just as of this past Saturday Aug 17, 2013 I bought my 3rd vehicle from them being the 2014 Sorrento SXL. I can tell you that all the staff are friendly, professional & make you feel like family from the moment you walk into the dealership. My sales person Alex Zayas on my most recent purchase is a great sales man. The guy that Alex reports to for getting the deal approved would be Mohammed & this guy I have no words to describe but one awesome guy. Anyone that can put up with my nagging, pestering & 10 million questions & still treats you with respect, dignity & can continue to smile threw the entire process of buying a car is definitely someone that I would recommend to do business with. My financial manager that I signed all of the final paperwork with was Eddie Oliveras & let me tell you something about this character. Not only does this guy make you feel very comfortable during the entire process as well but he also jokes around with you to make you smile & definitely feel like family. He explains everything to you in detail so when you leave there you have no questions on your mind that may make you wonder if maybe you forgot to ask something. These guys are like family to me & as far as I am concerned they will always have my business. This is why in my book they deserve the ratings that I have given them. Even the GM of the dealership always greets me on a regular basis & makes me feel welcome every time I am there. Weather I am there for a oil change, to stop by & visit for a moment or even to go to the parts department they are always the same way towards me. The parts manager Mark & his Asst. Mike have always been of great help with their suggestions. No where you go on the property trust me you will never have a bad experience. Signed Darren Chase

Alastair44

Aug 19, 2013

Alex was excellent! Very professional , very helpful and knowledgable. We would recommend him to anyone who wants a KIA. Most excellent experience I've had at a dealership.

micarrokia1

Aug 19, 2013

Melanie was an awesome sales person, she listened to our concerns and worked a great deal with us. Shes an asset to Kia east. Her knowledge of the all the autos was so impressive. AWESOME!

CaseyL111

Aug 19, 2013

Donnie was great to work with. He was patient, honest and to the point. He got me a great price straight off the bat. I would recommend Donnie to any friend or family member looking to purchase a car.

wjrr1028

Aug 18, 2013

Pedro was extremely friendly, funny and helpful. He greeted us with a smile and was cracking jokes on the test drive. He got me a great car for a great price. All the other dealerships I went to the sales people were in my face, trying to shove a car down my throat, but not him. it really was a pleasure to do business with him

marc44

Aug 17, 2013

Amine worked very hard to get us in to the price range and vehicle we originally came in for. He was a great help and my wife and I are glad he was our sales person.

Natalie765

Aug 16, 2013

I will defiantly be back, Anthony was very sweet and a big help! I highly recommend him to anyone who stops by Kia Orlando east colonial dr

eight67andy

Aug 16, 2013

Melinda was very helpful and knowledgeable and was able to get me into a new car when no other dealership could, I would highly recommend Melinda and Orlando Kia East

Lsuarez15

Aug 15, 2013

Everyone had a great attitude and was willing to help. Things went rather smoothly. I would definitely recommend this dealership to someone else. Great prices and wonderful customer service!

monicaroman1

Aug 15, 2013

Carl was very helpful and personable. I would definitely recommend going to him. This experience was better than any other dealership in my time there.

sperezq675

Aug 15, 2013

Donnie was very very helpful. Answered any and all questions and concerns. Was in touch with us via email and through text. Would definitely reccomend going to him for any new or used car decision making . A delightful experience !

nycricn

Aug 14, 2013

I came in a day early because I had something come up and they quickly made space for me and took care of my car in less time than was quoted to me. Awesome.

shalter39

Aug 14, 2013

I am very concerned about the sales tactics of your Orlando Kia East car sales location. My mother (Mary J. Snider) was in need of a car and she liked the Kia for its warranty features as advertised on TV. My mother(Mary J.Snider) was prayed upon by means of high pressure sales tactics. Please let me explain.I received a call from the Salesman listed above Ray Okbay asking me to go online and give him rave reviews about himself and how exceptional his service was for my mother (Mary J. Snider)who was sitting in front of him at the time. My mother is elderly and would not be able to complete this task on her own. Mr. Okbay was at first prompting me to give him all 5's and to briefly give a statement that my mother is happy and would refer him to her friends and family. Something was not right about the conversation and I asked him to not do this and I would not give false information about the service my mother was receiving. I explained to Mr.Okbay that my mother is the one who would need to give him such Kudos and Accolades due to the fact that I was not there. In addition to that conversation I explained to Mr.Okbay that my mother is in need to purchase new or used vehicle and she is on a fixed income due to being elderly and retired. I again explained in detail that my mother was ready to purchase a new/used vehicle. Mr.Okbay not really knowing who I was or if in deed I was her daughter gave personal and confidential information about my mothers credit history and was ranting and raving in regards to the fact that she could purchase any vehicle that she wanted because "her credit is that good." Late that evening my mother calls me very upset because Mr.Okbay Leased her a vehicle and it was not for purchase. My mother explained to me that she was not educated on what kind of contract she was signing and the salesman was looking out for his best interest because she thought she was purchasing a vehicle. My mother then returned the vehicle the next morning. I would like to see this Kia location Audited for quality because noone should ever have an experience like this. Salesman should have the best interest of the client at heart not their pocket. These kinds of salesman reflects the culture and values of the dealership. This says a lot. I will definetly not recommend this dealership to anyone and if anyone asks they will know the name of the dearlship and the Salesman involved because this is the kind of employees that the dealership has for customer service.

lizliz626

Aug 14, 2013

Everyone was nice and attentative but not pushy. Mr. Santos Martori was very friendly and patient and listened to what I wanted and what I can afford. He was able to find me a vehicle in a short amount of time but the payments were a little over my budget. Santos has since followed up with me and as soon as I can get my finances corrected, I will DEFINITELY return to see him for that vehicle. Thank you for the smooth and pleasant experience at Kia Colonial East, I will confidently refer family and friends here.

droman333

Aug 14, 2013

My experience at Kia was amazingly smooth, the customer service I received from Melinda went above and beyond what I expected. With her super helpful and friendly demeanor, she was completely understanding on my need to stay at a certain budget. I will definitely be recommending her and your dealership to friends in search of a new or used vehicle.

jose20

Aug 14, 2013

Santos did a very excelente service he work very hard to find a car for me and because of him i have a car i love.he hel me a lot definetly recomend santos.

mredge311

Aug 14, 2013

Overall great experience. Our credit is not very good at all, but Donnie was able to get us n a new 2013 KIA Forte. thank you.

fearpassage12

Aug 13, 2013

Great guy, Wonderful to work with, very helpful and understanding of my needs in a new vehicle. Will refer Pedro to all friends and family.

florezf33

Aug 13, 2013

Very friendly both of them. Glad they worked hard on getting the price down closer to my expectations. Walked in expected an LCD modeled but walked out with the SX

janetangel

Aug 12, 2013

Melinda was upfront about pricing and stood by the price she gave me. This vist has been stress free so far. I am enjoying my visit so far

Tiffanylee

Aug 12, 2013

Awesome guy! Very courtious, friendly and helpful! What I liked the most about my experience is that he gave me time to make my decision.

Jeniferruiz22

Aug 12, 2013

One of my best car buying experiences. I was very pleased with Anthony he was very helpful and friends. I am very happy he was the guy to help me find my car

Msingh198

Aug 12, 2013

Amine and the entire staff has been very polite and took very good care of me. Buying a car is a huge investment and you guys all made me feel comfortable and welcomed. I thank each and every employee from the bottom of my heart. You have gained my trust, respect and a loyal customer for life. Thanks again!!

Kah111

Aug 12, 2013

Very friendly and approachable, easy to work with on every level, worked with the price, color, style, model, and make I was interested in getting

debora10

Aug 11, 2013

HelpfulKnowlegablePersonnableFast melinda gave me a great deal on my new 2013 kia soul.She is very knowledgeable about her products. She is very focused and direct.

MCB2

Aug 11, 2013

Will greeted us and from that moment he was extremely courteous, knowledgeable and professional. He understood our needs and showed us various car options that met them. I would highly recommend Will to anyone looking for an honest sales rep and I would purchase from him again.

Breichard12

Aug 11, 2013

I was a first time buyer an went Into the dealership not knowing what I was going to expect. Carl was very informative and patient with me and did not come off pushy or aggressive at all. He was able to bring the rates down to something that was very affordable for a college student such as myself. He was very knowledgeable and sweet!

kris92090

Aug 11, 2013

Go see Melinda! She was very insightful and helpful and friendly! The process was quick and easy with no pressure. I will recommend my friends and family to visit Orlando KIA East!

Jeatwell87

Aug 10, 2013

This was my first time purchasing a car and Sam made this experience very easy and enjoyable. The dealership worked with me and got me the best deal!

ricardokia

Aug 10, 2013

Although we could not agree on a final price, I was just looking to trade my car for an upgraded version of mine. Will pagan was still outstanding for helping me and answering questions I had for him about the upgrade and the difference of payment. So I would highly recommend him to anyone I know looking for a car to go see him!

treek512

Aug 10, 2013

Melinda is amazing wonderful very high spirted sales person my experience with her was top notch. She went above and beond for me luv her

Msdee3

Aug 10, 2013

Simply amazing young lady! Melinda made this possible for me. She got me the best deal and was with me every step of the way, she went above and beyond... I am now a proud owner of a Kia Soul. Thanks Melinda!

ehayes90

Aug 10, 2013

Great experience. I'm glad that they worked with me in this endevour. Bill was nice and very reasonable and got me into a new car which is what I was looking forward to!

bozidar

Aug 9, 2013

Melinda was great! She was very understanding and willing to work with me. She has a great attitude and truely cares. I would recommend her to anyone!!

doniam

Aug 8, 2013

I had an oil change on August 1st and on the 6th I noticed oil on my garage floor. I called and made another appointment and was taken care of immediately. I am very pleased with the attention and service I received and will continue to make you "MY DEALER".

DavidWisniewski

Aug 8, 2013

I have always had an excellent experience at Orlando KIA East, from the moment I walked in to purchase my new 2013 KIA Soul in December 2012 to my most recent scheduled service appointment a couple weeks ago. I also like that they email me coupons for service and parts to ensure that I get a better deal by taking my car to Orlando KIA East than if I were to take it somewhere else. Thanks guys!

Mertio13

Aug 8, 2013

Mr. Will pagan Help me find the car I was looking for the right payment. He did an awesome job taking care of me. I will definitely recommend.

wajx11

Aug 7, 2013

When I went to Orlando Kia east, my sales person was Alex and immediately he greeted me with a smile. The whole process from the beginning to the end was superb.

Rfaris331

Aug 6, 2013

They did ok as a salesman. Didn't really want to negotiate on what the customer wanted. But deal finally got done and we are very satisfied.

ivan.salguero

Aug 6, 2013

Carl was very friendly and helpful. We had a pleasant experience. We did not find a used vehicle within our price range but a good experience overall.

anacuba1

Aug 6, 2013

Alex made buying a car easy. He was very honest and helped me get into my new kia sportage. I absolutely love my new vehicle and would definitely recommend Alex to anyone interested in a kia.

nicky1020

Aug 5, 2013

Mr. Wilfredo Pagan was very professional in answering all my question. His customer service skill far excreted my expectation it was a great experience for me. I will most defiantly will revisit Orlando east KIA. Thank you:Sincerely:Nicolas Florentino

suelee143

Aug 5, 2013

Melinda was such a great help. She made sure i understood everything and helped me to get a payment i am able to do. I would def referred others to her.

patlehner

Aug 5, 2013

Alex Zayas was friendly, courteous, knowledgeable and a pleasure to deal with. He had helped me with my first KIA Soul and this is my second KIA Soul.

Kayla85

Aug 3, 2013

Melinda was amazing!! I was unable to purchase a vehicle at this time but she did everything possible to try and make my dream of owning a Kia a reality. When I am able to buy I will be back to see her! Melinda Elannan is the best asset Orlando Kia East has! Make sure you go see her, you won't be disappointed!!!!!!

machiaveloj

Aug 3, 2013

Melinda was very helpful and patient with what I needed and wanted. She went above and beyond making me happy. She is the best ever

ismael1213

Aug 3, 2013

Kia east was a great experience for because my sales rep will was very knowledgeable an all the vehicles I was shown and he helped me find a vehicle that my family and I all enjoy.

Bronzeopt

Aug 3, 2013

I love my new Kia optima Alex took really good care of me in every way possible, the staff are really friendly and wonderfully thank you you guys are so wonderful.

Klerik

Aug 3, 2013

Carl and the entire team was great. They meet me where I needed to be to purchase. Great experience. Great place to buy a car.

msweezey

Aug 3, 2013

William Mastroni and Eddie Oliveria were an extreme pleasure to work with! Their knowledge and professional attitude made our car buying experience a joyful one! I will definitely buy another vehicle from this location in the future because of the them!

Gperez1982

Aug 3, 2013

Anthony was a tremendous salesman, enthusiastic and customer oriented. He took car of all my needs an questions thought the entire process. KIA is lucky to have a dedicated employee, whose sole goal is to give the best customer service! He is quite a character, thank you Anthony!

fabiozp

Aug 2, 2013

Anthony was great. Great experience very funny courteous and service was excellent coming from him a character that make you laughand I really love the new car

sassie18

Aug 2, 2013

Alex was the best salesperson I could ask for. He was able to answer all my questions. The service I recieved was excellent, alex took a step further to even aid me to get car insurance. That was very generous for him to take the time to do that.

Samantha26

Aug 2, 2013

I came into the dealer looking for some answers about my tpms light and A young gentleman approached me, took care of it with in minutes without having to wait wonderful guy in service

Wwalker407

Aug 1, 2013

Very good customer service and amine was amazing and extremely helpful. I will recommend everyone to this dealer and persuade them to buy a Kia!

ryates12

Aug 1, 2013

I thought was very helpful courteous very engaged and continually work with me on the figures would recommend dealership to everyone ask for Santos M

mejiac

Jul 31, 2013

Went in for my third maintenance service schedule, and as always, no complaints, always very courteous and always have my vehicle back within hours. I actually like visiting the dealership since they always have something new to showcase, which keeps me interested...and the waiting are is nice too (kid friendly)Service schedule is great, since I can drop off before going to work, and pick it up on my way back...Highly Recommended

jamilficklin1122

Jul 20, 2013

Customer Experience Supervisor Jamie Johnson fixed my problem immediately and swiftly. We would come back to the dealership for further repairs needed on the car

Princessmom

Jul 10, 2013

During my visit to the dealership , the sales gentleman whom I will refer to as Halil from here on out was awesome. I could tell he was very new at the job . I told Halil what I was looking for and he we explored the inventory of my request he answered every question I asked and if there was something he did not know he got an answer, He worked very hard to get my request accomplished. The service was just an awesome experinced and I will refer him for his good job as well as the finance department... Thank you guys for awesome service.

gralis

Jul 5, 2013

Donnie was very honesty and provided valuable information. I enjoyed working with him and understood what I liked in a car. Although he tried to get me to look at another vehicle because of my financial limitations, he knew I wouldn't truly be happy. Donnie was so great that I referred a friend to him the next day and he ended up purchasing a car with his daughter!

Afotoguy

Jul 5, 2013

scheduled a 10:15a.m. appointment online, for an oil change. Got my car delivered to me, after I got insistant at 12:15. The squealing sound, when backing up, that I asked them to check out, wans't resolved. I WILL NOT RETURN TO THIS DEALERSHIP. I HAVE OWNED KIA CARS FOR A FEW YEARS AND HAVE ALWAYS HAD SOME ISSUE OR OTHER WITH THIS LOCATION.

stacyfrank26

Jul 5, 2013

great experience Melinda went above and beyond. She really met my needs for what I needed! I love my second kia soul as i did my first!

jengels

Jun 13, 2013

Sasha was very helpful and knowledegable about the cars and made our visit enjoyable. Walked in thinking getting a car would be a horrid couple of hours, but were happy to find out that not ALL car dealerships are bad. Kudos to Orlando Kia East and Sasha for doing a bang up job.

notagain!

Jun 12, 2013

The reason I'd never buy another Kia is not because it isn't a great car -- it is -- it's just that getting service is a pain in the you-know-where. Orlando Kia East has only two service reps. They're tied up with customers all day, so if you want to call to find out the status of your vehicle -- good luck! You'll hardly ever get them! Very, very frustrating! Likewise, it's a smaller service department, and you can expect it will take double or triple the time to get your car back than a U.S. dealership. Yeah, they do a good job -- but they get top dollar -- and the frustration factor just isn't worth it.

rmaunu

Jun 7, 2013

Drove an hour to look at a 2002 Jeep Wrangler that I was told was in "great" condition. I get there, the exterior looked like complete crap! Scratches everywhere, & the frame had rot holes from all the rust. When I brought it up, he still continued to tell me how great of shape it was in, after I was able to scrape up a pretty good size pile of rust on the ground. When I told him the Jeep wasn't anywhere close to being in great shape like he told me & that he wasn't going to get $10,777 for it unless he was going to rip off someone who didn't know what they were looking for, he told me "You can go shop somewhere else." They want WAY too much for vehicles that aren't worth it & try to rip you off.

katiecurt

Jun 6, 2013

Fast and friendly service. Took care of me as soon as I arrived and had my car in right away. Service advisor was very professional and made sure he explained what was done and asked if I had any questions.

haylow

Jun 6, 2013

The service and kindness Edward Cotto gave me was exceptional! He is a great service adviser! Told me exactly what I needed to have my van (which is my fourth Kia vehicle!) run perfectly. His cost estimate was spot on and my van runs perfectly now! Edward Cotto deserves a bonus check!

doug1752

Jun 5, 2013

my experience with Donald Wilson .He had done everything that we ask of him with a personal touch,and didn't pressure us. Kept us within our budget and made us fell comfortable with it. We would greatly recommend him to our friends or any one who ask about the dealership and what sales consultant to see

jruiz1215

May 31, 2013

The experience was OK they gave me a 2013 kia soul saying they could get it financed and we signed papers for it and everything they gave me false hopes when my credit didn't get get approved and i had to return the car they were rude didn't event want to talk to me when i got there about other options in a different vehicle and they gave me and my wife nasty looks which really made me feel low.

jeschermosa

May 30, 2013

I WENT AT FIRST JUST TO SEE AND CHECK PRICES TO PURCHASE A CAR. ONE OF THE SALES PERSON THAT FIRST ATTENDED ME VERY KIND AND FRIENDLY WHICH I FORGOT HIS NAME NOW, WALK ME THROUGH THE LOT TO SHOW ME CARS AS I DESCRIBED WHAT I WAS LOOKING FOR...ONCE I SAW ONE THAT I LIKED HE THEN INTRODUCE ME TO WILL PAGAN WHICH WAS AMAZING, FRIENDLY, PATIENT, PROFESSIONAL AND UNDERSTOOD MY NEEDS. ONCE NUMBERS WERE DISCUSSED THEN HE ADVISE ME OF OTHERS OPTIONS WITH BETTER CHANCE OF PURCHASING A NEW CAR OR MORE UPDATED OR NEWER ONE (SINCE THE FIRST ONE WAS A (2005 NISSAN MURANO 135 MMP). HE PROCEED TO SHOW ME OTHERS OPTIONS UNTIL WE GOT TO THE ONE I PURCHASE WHEN DISCUSS WITH HIS MANAGER. i'M VERY GRATEFUL FOR THE WAY HE TREAT US AND SERVICE HE PROVIDE. VERY UNDERSTANDABLE WITH OUR REQUEST AND VERY RESPECTFUL. I'M VERY HAPPY WITH THE RESULTS

natnat3

May 29, 2013

i want to KIA to get my car service and the clean and fix my car KIA . thank you Orlando east my car never been so clean

loman4ec

May 28, 2013

I have been to several local Kia dealers and have had nothing but problems. Today I brought my 2011 Optima SX to Kia Orlando East for the first time and have never been happier with a dealership service center. I worked directly with the service manager Mr. Kyle Williams and he was honest and straight forward with what needed done on my car and didn't try to up-sell services that were not needed. I pass 4 Kia dealerships on my may from my house to Kia Orlando East and I will now go nowhere else. My car had a rather serious turbo problem and he knew exactly what to do and had the car in and fixed within one hour which was very impressive. I decided to go ahead and have an alignment and oil change done after the car was fixed. They were quite busy but the alignment and oil change took only another 45 minutes. I couldn't be happier with the service and work done to my car. I will not trust anyone else to service my 2011 Optima SX from now on.

jorcomps

May 23, 2013

Sekula was our salesperson and he was very accomodating in helping us pick out which was the best deal for our needs as a family.

mrsmoe1217

May 17, 2013

My experience with the E Colonial dealership was excellent. I am a return customer and the sales, finance department went very smoothly. I was given a great deal on trade in & on new Optima. I will definitely send anyone interested in buying a car to this Kia dealership!

Ramiro08

May 17, 2013

The service from him was amazing he's a character he made me comfortable. The place was clean but most definitely he made kia look good you need to have more like him.

zaira03

May 17, 2013

Alex and eddie were really friendly and helpfull. The atmosphere was great and they greet you from the begining. Im happy with my kia rio and im loving the gas milleage

lyndsay22

May 13, 2013

I would recomend you go anywhere but here. My husband and I are first time car buyers and thought going to kia would be a great experience and affordable boy was I wrong when we got there we had david bastiados as a salesman he was nice however his boss was a complete tool he blatenly lied to us putting us in a vehicle that he swore would work with our budget so he put us in it that night and told us he would call us in the next day to finish signing papers he never called I called and called and calledthey ALL gave me the run around finally on friday they asked us to come in and sign papers assuring us we could keep it whenwe got there they asked for nearly $5,000 more dollars anda cosigner when they have a first time buyers program we were devistated we will never go back to them ever just wanted to share our experience so this doesnt happen to someone else

brittianymarch

May 13, 2013

I am very pleased with my recent purchase! About 3 months ago I purchased a car from wan at Orlando Kia West and it just had several problems we were unaware of! So Wan found a vehical that was safe enough for my two year old that is on life support to ride in and he was very understanding and polite and paitent. He came up with a great plan for me to own a great car! I advise people to visit the east coloinal location ;)

katienna

May 13, 2013

Anthony was great. Very personable. The location is very easy to find and is close to the high way and was very clean. All the staff was great.

rafaelb2023

May 11, 2013

Anthony greate sales person and Sebastian Bertrand great sales manager come by and see them thry made me one happy customer i will definitely come back

MrsRed13

May 10, 2013

I am so satisfied with my experience last week at Orlando Kia East! I truly appreciate all of Oludare's efforts, honesty, and professionalism during the time which he assisted me in buying my vehicle. I am so glad that he came over to the East store, because not only is it closer to my residence; but as well, he really gave this dealership a facelift in true salesmanship and dignity towards customers. He is truly a valuable asset to the KIA mission.

0400046264

May 8, 2013

It was an extraordinary experience!!! I went for a service for my sorento and I replace it with a new one. As always they treated me very well. Thanks.

trese8736

May 3, 2013

She was very nice. Went out of her way to make sure we were satisfied with our car. Including a KIA hamster that our 3- year old kayla wanted with the car. The cd player doesnt work. But, thats not her fault. I came back to kia east Orlando to have it fixed. And she again, went out of her way to help me & kayla. Even though the cd player is worse than when I orignally came. Thats on your Service dept. But, we have had an over all great experience dealing with KIA east Orlando. And I have all ready recommeded them to my Workers & colleges. TRESE PEACE

nubecita

May 3, 2013

I looking for a Kia Sorrento, I called to Kia East Orlando, and the gentleman who answer David Bastidas, was very nice,The sales person speak with extensive knowledge of the vehicles. Was very polite, and soon probably I will go to the dealer to buy my new car. I recommend this dealer and the sales executive for you to buy your new vehicle.

lindsmirving

May 2, 2013

Thank you for providing the perfect experience for a first time car buyer. Melinda and John went above and beyond to make me feel one hundred percent comfortable and confident with my purchase. Thank you again and I look forward to having my vehicle serviced by East Kia of Orlando!

sherry1952

May 2, 2013

I want to start by saying that Melinda Elannan is a very nice person and I know that her job is to sell cars. I also want to say that I know that my credit isnt the greatest. When me and my friend arrived things were good, Melinda was very attentive and allowed us to look through cars at our leisure and we test drove a used Soul. Then the decision was made that I could get a better deal if I bought a new car. I made it clear that I wanted to have a payment under $400. We spent probably an hour with Melinda trying to convince me that I needed to have a payment over $400 dollars. They brought a brand new Soul around for me to drive when I got in the front seat didnt feel as comfortable as the used one. This is where it went downhill. I asked for my keys to my old car back and apparently this is the ploy to keep you at the dealership. Melinda said to give her a minute and when she came back, she had a better deal for me but it was still over $400. By the way, she still didnt have my keys, and at this point I was feeling like I was being held "HOSTAGE". I demanded my keys back then and once again I stood waiting for my keys. This time Melinda came back with my keys but also with the best Deal yet!!! I turned it down because by this point I was feeling like a second class citizen because Melinda was pushing for a sale! She asked my friend if she would co-sign for me!!!! She didnt even ask me if I would consider having someone sign with me!!! I am giving this review because there is NOT A WORSE FEELING than being held "HOSTAGE"!This is shady practices in my opinion. Melinda was very nice but is being led down the wrong path in how to treat people!!!!!

DeborahVazquez

Apr 30, 2013

is a friendly environment and I had a great experience.. The moment that i walked in to the dealer someone immediately was helping me.Great customer Service!!

FrancinePennacchio

Apr 29, 2013

Worst experience EVER! I had so many issues when signing my deal. I went into the dealership in Feb 2011 to shop for cars. I purchased my 2011 Kia Optima on 3/2/11 ... I ended up having to sign my deal 3 different times. Now I had a horrible experience but the dealership tried to fix it by giving me a bunch a free oil changes which I never used. Well fast forward til March 2013. I go in and get my tires changed and few other things done. I spend nearly $1500 on my car. I was fairly satisfied with the service, until one of my tires popped and I called in regards to any warranty on the $105.00 tire that cannot be used. I was told by the smart at$$ advisor that should call my insurance company. Hmmm call my insurance company and pay $500 deductible for a $105 tire... So when I asked to speak with his manager he proceeded to hang up on me. I called back and left a message for the service manager. I still haven't gotten a call back so I ended up having to call Kia Corporate Offices and file an official complaint. All they want is your money and they don't care what they do to get it. Once they have it they treat you with complete disregard. Go to Deland Kia they will treat you better.Any Kia dealership in central Florida is owned by the same company and they will treat you like garbage!!

pb6614

Apr 25, 2013