Used Cars for Sale at Orr Chevrolet in Texarkana, TX

Mark Sweedin

Jul 24, 2014

I've bought lots of cars in my life and after my expericence at Orr Chevrolet I will do busy there only as long as the keep up the LEGENDARY SERVICE and understanding. I told John Henry what i wanted and that i didnt want any BS and that i wanted the best price period. Usually a dealership will go back and fourth with you so I told him none of that. They understood and Steve the New Car Manager came out and showed me the numbers and explained where they came from and I'm now a new owner of a 2015 Tahoe LTZ. If you want a legendary experience while looking for a car go talk to those two guys (John Henry and Steve) and you will.

Ttfj

Jun 30, 2014

I had the worst car buying experience ever the car salesman mike didn't really help at all only thing he wanted to do is sale a car so he can get his share when I ask him can he find a car around my budget at another car lot his first response was you can't find that car around that budget anywhere he didn't even check to see if they had one or not so I just left after seeing him talking and laughing with his co workers instead helping his customer 100 percent so I left and went home look around myself and found the he told me that I can't find around my budget on there website from having that type of experience I will not do service with orr Chevy texarkana

Jessica Mitchell

Jun 27, 2014

I had an excellent experience here! Michael Anderson and Troy Phillips were wonderful with helping me and making sure i got what i wanted! I would recommend this place to everyone i know!!

Randy

Jun 27, 2014

Paul Wilkins helped us tremendously. I recommend him if you visit Orr Chevrolet. His number is 501-246-0602. Very professional and friendly.

Matt

Jun 20, 2014

My experience with Orr Chevrolet was incredible!!! The staff was AWESOME!! Most especially Michael Anderson, he went way above anything I have ever witnessed a salesman doing!! Went as far as to install the bed liner and my tool box in my truck his self!! Orr and the staff in financing helped me when I thought no one would! They are helping me re-establish my credit without all the looking down the nose at me!!! There is no place else I'll be going when I need a new vehicle. Michael Anderson is the guy to see there with out a doubt! I have several of his cards and I WILL be passing them out every chance I get!!!!!!!!!!!!! He has a client for life here!!

caidencencavinsmim

May 29, 2014

I went to the Pre owned superstore to purchase a used vehicle. I was very pleased at the selection of different vehicles they had. I was also very surprised about how nice and friendly the employees were. I was given the upmost respect. I was also very glad that i didnt get the run around. I test drove a few cars and fell in love with a pt cruiser. This car plenty of room for me and my children, When i talked to the salesman and the finance they were easy to deal with and got me a perfect rate that suited me. I was able to put a reasonable down payment down and have a very good monthly payment a month. I would definatly refer friends, family, or anyone for that matter to come deal with ORR Chevrolet

VERY PLEASED

Apr 16, 2014

A LADY BY THE NAME OF SUZANNE SHELBY WAS ASSISTING US DURING OUR OIL CHANGE TODAY AND SHE WAS VERY HELPFUL AND EXPLAINED EVERYTHING THAT NEEDED TO BE REPLACED ON THE SUV. I AM VERY PLEASED WITH HER AND THINK THAT SHE IS A GOOD ASSET TO THIS COMPANY...

Chelle P.

Oct 24, 2013

I was not in the market for a new car, but Paul Wilkins is an awesome salesman and got me in a beautiful car.

Uncle buck

Oct 19, 2013

Paul was very helpful!!! And knows a lot abouts the cars

Daniel Simmons

Aug 1, 2013

I brought my 2012 camaro to Orr Chevrolet for an oil change, when I arrived the guy told me there was a wait of about an hour, I agreed to it( one hour). After about an hour and a half I asked the guy what was taking so long and he said that they didn't have an oil filter for that car, so we waited. At the TWO AND A HALF HOUR MARK they told me the car was done. While I was trying to pay out I asked the guy who was taking my money what took so long he got rude and stated" we are the cheapest in town that should pay for your wait" very unprofessional. I will never be spending any more of my money at that or any other Orr location.RUDE AND VERY UNPROFESSIONAL..

happy customer

Jul 31, 2013

Took my car in late with a flat tire as they were closing the doors. They stayed late to plug my tire and acted like they were happy to do it. Mike was great. I always get my service done here and will continue to do so as I trust them with my car. Thanks again.

KING

May 18, 2013

We have been searching for a truck for a while. When we found this one we thought it was it. My husband brought it home on a test drive to keep it over night. We live 2 1/2 hours away. When we had it we noticed that it was not cleaned up, the vents had caked up dust. We found out that the locks did not work, there was not a spare tire, and the interior light did not work properly. Wouldn't you think this would have been checked out before they put it out to sell. Well he took it back and told them that he wanted it if they fixed everything that was wrong with it. A week later he went back to get it. NOTHING HAD BEEN DONE!! He had to stay there for a couple of hours negotiate prices, argue with them b/c NOTHING WAS DONE!! They told him he could just back out of it, leave it. He would of had there been someone there to take him home. Our little girl was recovering in the hospital at the time and I was not leaving. She was doing a lot better, so he went to get it. They did at least give him a loaner truck to take back. They finally fixed most of the things after a week and two hour late.They had bought the car at an auction and it must have been covered with mud b/c they took the carpet out and replaced it with vinyl flooring. We noticed that they did not bolt a lot of things back down. The passenger seat and the back seat were loose. Just noticed today that the backseat seat belts were not bolted down. NEVER AGAIN WILL THIS HAPPEN!!! I REALLY HOPE THIS HELPS!!

Tony Durrett

May 10, 2013

My 2005 Chevrolet Trailblazer broke down outside of Texarkana, AR and we had it towed to Orr Chevrolet in Texarkna TX for repair. The service writer was very friendly and helpful so I was pleased that the car would be in good hands. The car was diagnosed as having a defective fuel pump and so we let them repair it. After paying a bill of more than $1200 dollars and thinking that the car had been repaired I took possession of the car and found out that the fuel level gauge was indicating no fuel, when we took it in the fuel level gauge was known to be defective but as part of the repair they were supposed to fix it. The car had more than a half tank of gas when the dealer took the car for repairs. When I got the car back the fuel level gauge indicated no gas, This would have been ok because i knew that they had to remove the gas tank to replace the fuel pump but instead of putting gas back in the tank after repairing the fuel pump and level sending unit they just left the tank with only enough gas to get it started again. It seems they could have at least put enough gas back in it to check and see if the fuel level sending unit was working. The service writer and the mechanic that did the repairs checked the car after I had paid the bill and was getting ready to drive off. Instead of telling me that I would need to buy gas because the tank was empty, I got an answer of "your instrument cluster is defective" . We left the dealer thinking that the gas gauge was defective but that we had some gas in the car. After returning a rental that we had to rent while our car was being repaired, we started on our trip back home which was approx. 200 miles away. I decided to stop and fill the tank up just make sure we had gas, The car has a 26 gallon tank and it took 25.8 gallons to fill it up, in other words we were just about to run out of gas and be stuck on the side of the road again. The gas level gauge worked just fine after filling the tank which I was glad to see. The thing is, this dealer should never have let us drive off their lot with us thinking the level gauge was defective. The very least they could have done was put gas in the tank just to check and see if their repair was working, they could have added the cost of the gas to the bill but they let us go without even attempting to remedy the situation.

the hill's

Mar 2, 2013

We had a really pleasant experience buying our 2013 Chevy Equinox. Our salesman, Shivik Sharma, is THE nicest salesman we have ever dealt with. He was very informative, and answered all of our questions thoroughly. He made sure we were comfortable with all decisions made, and promised he would be here for us even after the sale. We are very impressed with the service we received, and will be back for any future car buying. This is actually our 2nd vehicle we have purchased from Orr Chevrolet. We will definitely be asking for Shivik Sharma in the future! He is awesome!

Breezy

Mar 1, 2013

Shivick Sharma made my first car purchase easy, enjoyable, and overall excellent!! He treated me with respect and taught me So much!!!

dunkv005

Sep 21, 2012

This dealer flat out lied about the buy back guarantee on the extended warranty they sold me if i didn't use it by the end of the warranty. Basically screwed me out of 1500.00 dollars. I will never buy from this dealer again nor do I recommend this dealer to anyone.

Camaro Buyer

Aug 17, 2012

Will be buying my next car from them! Very helpful and friendly!!

jakedrake

Apr 23, 2012

The dealer called me after inquiry on the internet. Purchased the used car. They have not stood behind the car. Did not explain the condition of the car. Will not warrenty the car. Salesman said it could have broken onmy trip home some 175 miles and they would not have fixed the problem. This happened and vehicle had to be towed. Orr did not stand behing the behicle and fix the problem. Poor customer service. I would not buy another car from them.