Used Cars for Sale at Parks Ford of Wesley Chapel in Wesley Chapel, FL

a_xoxo2015

Nov 4, 2016

It is always a pleasure visiting Parks Ford of Wesley Chapel. The customer service is excellent! Brittney in the service department has been a tremendous help! Brittney has done her best to fit me in when I need my car serviced, she also communicates with me frequently while my car is being serviced, and she does her best to make it convenient and work with my needs as a customer! Very polite and helpful! Will Smith is also always a pleasure to see on my visits in. Will always greets me and makes sure everything I need is taken care of. I would definitely recommend visiting this location! Thanks again to everyone who has helped assist me!-Ashley

chris s evans

Oct 31, 2016

I went to dealership as they had two trucks I was interested in via internet. I liked them both a lot but one had severe cigarette smoke smell which made me uninterested. The other one was really what I was looking for even though I was just in looking mode. It was ten minutes before closing and sales man and finance person stayed late to see what we could work out. Got really good interest rate of 1.8 and gave me a little off the sticker which was enough to have me driving off in new vehicle. Has v-8 which does eat some gas but so far really love my new/used vehicle. New to me anyway. Thanks!!!

Char of Plant City

Oct 29, 2016

My sales experience at Park's Ford of Wesley Chapel was great! I had already spoken to my salesman, Will Bozeman on the phone about a car that I liked, that he had suggested. When I arrived at the dealership my Escape was waiting out front ready for me to test drive it. I loved it from the start! Even though it had been leased prior to my ownership, it was pristine! I asked Will to show me some other cars just to say I looked at others, but I knew right away that I wanted the Escape. He showed me several others, but I decided on the Silver Escape. The paperwork process was quick and easy and within a very short period of time I was driving my Escape home to Plant City. Thank you for your wonderful sales team, especially Will Bozeman and Carlos Gonzalez. It was nice that even other salesmen, Frank Lacey and Terry Mullane came by Will's office and introduced themselves. That made me feel at ease. Overall a 5 star experience!

Marymar Esquilin

Oct 26, 2016

The service was excellent! The first time I went into the dealer I was really only looking. Jays personality, honesty and careness was what made me want to come back and purchase a vehicle. Although when I went back to purchase the car he was not there, he still went above and beyond to make sure the car I chose is in great conditions. Extremely thankful for his services. I would recommend him to everyone

Ken Timmins

Oct 23, 2016

After an exhausting search that I conducted over the past month, I set my sights on a 2014 Titanium Escape which was in stock at the dealership. I was contacted by Will Bozeman and he invited me in for a test drive. I already knew how it rides and drives as my daughter had one a couple of years ago. She traded hers in for a new Explorer when she had her baby. Will greeted my wife and I warmly and we went for a drive. Now I already knew what I wanted and what I could afford to pay but Will never gave us ANY pressure to purchase. Just the normal back and forth on the negotiation. I agreed this was the car but now get down to brass tacks. We started the negotiation that night but we could not agree. We were about $1k apart so we left. He was off the next day and called my when he returned back to work. He said what can we do to make this happen. Again, a friendly conversation with no pressure felt between us. I told him what I wanted and he agreed to call me back. Within the hour, we had a deal. We accepted delivery the next day and I have not had any regrets. Working with Parks Ford of Wesley Chapel was a fun and respectful purchase and I would highly recommend this dealership if you are looking for a new or used car. The financing was a breeze. While Will, my wife and I were just talking, Vinny Ippolitto, sorry if I spelled his name wrong, had all the paperwork done so it was just the usual attempt at upselling, of warranties, which we expected. What we didn't expect was his advice on what we didn't need in the warranty. He exhibited no pressure at all to either buy or not buy and this was something we both appreciated. The whole process of buying the car, removing the plates from my trade, the financing, only took about an hour and a half. Much quicker than what I remembered way back when. Overall, I give 5 stars to the whole team at Parks Ford of Wesley Chapel and highly recommend you visit with Will Bozeman as he will get it done for you.

Bridget Taylor

Oct 17, 2016

Dorian was extremely helpful and patient through out our purchase. We never felt pressured into purchasing and he treated us very well through out the process. He provided options and all of them were very reasonable. He listened to our needs and put us in a vehicle that was exactly what we were looking for! The dealership was clean and organized and I could tell the cars were well managed and upkeep was done. I couldn't have asked for better service and I certainly couldn't have asked for a better car!

AJ 2016

Oct 17, 2016

I went to parks for an October 16, 2016 Sunday to purchase a second vehicle in the process everything looked good I have very good credit and the price financing was good, but because of the late time couldn't get finance had to wait till Monday, moving forward I contact them on the financing the next day and ask about the financing procedure was towed they submitted my applications to 15 financial institutions if I was told that to begin with I would have never allowed this 15 hits to get finance is unacceptable parks Ford of Wesley Chapel Florida, do not respect me and my credit ... would not do business with them ever again .

Ashley Grice

Oct 16, 2016

A huge thank you to Will Bozeman and Carlos Gonzalez today. Will went out of his way to make sure my 17 mo old son was happy, from buying us lunch to blowing up balloons... I thank him from the bottom of my heart. Carlos never gave up on working the numbers until I was at a comfortable mo. Payment. I bought my last truck from Parks Ford and I look forward to buying future vehicles from both of them.

michael henderson

Oct 16, 2016

my name is Michael Henderson , I brought my 2005 f150 fx4 for service, it need a lot of work to it, Brittney in the service dept. recommended at looking at new f150 at that time we were introduced to Pete Gordon were he listened to us and showed us both new and used f150 ,on Saturday we went back not intending to buy a truck I must say dealing with Pete made it real easy to make a decision , We end up purchasing a 2013 ford f150 which fit all are needs also work in are budget it was a pleasure buying are f150 from Park Ford

Escape

Oct 14, 2016

I recently purchased a 2017 Ford Escape with the help of Robert Vido. He was very professional and courteous. He was very knowledgeable on all aspect of my purchase. He took the time to change my keyless entry number, set up my Bluetooth, and even picked me up at Enterprise so I could return my rental. He went above and beyond any dealer I have ever had!

Carmen Batista

Oct 13, 2016

One of the lights was on and brought the car to the dealer to check what the was. They had to repair fo a sensor on one of the tires.

dmeredith11

Oct 12, 2016

I have just purchased my 2nd vehicle from Parks Ford of Wesley Chapel.I was once again helped by David Bonsey and Frank Lacey as they took care of my last purchase.They were great once again and I came away with the price I wanted and I'm very happy overall. I had a great experience with their finance team also, I can't remember his name but he was very personable and outgoing and made the worst part of buying a new vehicle a breeze.I noticed a few hours after leaving the dealership that I had a screw in one of my tires and I was annoyed and upset as you can imagine but I spoke to Frank and David and they had me there the next day fitting a new tire at no cost to me. 100% customer service at Parks which is why myself and my family do business there.I will be back for sure with any vehicle needs.Thank you Parks, David and Frank.

Hmsimone4

Oct 11, 2016

Great and friendly customer service. Ralph, our salesman, was wonderful. He was knowledgeable and respectful. He answered all of our questions and helped me find a car I love and could afford! I would highly recommend looking for a car with Ralph!

Pablo

Oct 6, 2016

I was in the market for a f-250 this was my first dealer I stop to see this 2015 f-250 diesel we did a test drive and my wife ask about what smells like smoke inside the sales guy said he can't smell anything, he said he would smell it immediately because he is allergic to smoke. I guess we trust him that night we left ,I told them I will look around for more trucks, later in the week they call me from the dealer to work a deal in that truck we stop to see the truck again and the smoke was in the truck one of sells man told my wife this is the smell of the carpet cleaning in the truck anyway we was ready to live and the sales man took my wife's phone because she is the one who was going the math for payments, we went back inside to work a deal they lost my business for $250 we left, but thanks because we would have been miserable with that truck since we are non smokers. I will said don't lie to your customers about the smell because was strong in that truck. And The salesman need to be not as pushy because it's not their bank account making the payment Thanks to park Ford I found a better truck for the price of their truck at a different dealer

Jelanie2016

Oct 4, 2016

My wife and I recently bought our first car from Parks Ford at Wesley Chapel. The staff was very helpful and courteous answering all questions we had. We worked with Dorian Sinclair of the internet team and he gave us the full ins and outs of the car from bumper to bumper was a really big help. Including showing us how to work all the new tech that comes in cars today. Its only been a week but we are loving the new car and would most definitely buy from here again.

Michael

Oct 1, 2016

From the moment we were on site and met with Jay Acevedo, we felt welcomed and not pressured. From that start until the end of the day (Deal), always was presented with facts, and options and NOT the pushy old stereo typical car sales pressure. Only once did we hear what can I do to put you in this car Today, we all chuckled and moved forward. If you want comfortable not pushy friendly car buying experience I highly recommend you call Jay Avado, and David Rodriguez. Plus this is the second vehicle in 15 years that I have purchased from this Ford location. Great service both times.

KennethBowman

Sep 29, 2016

We always have a great service experience from Parks Ford. Brittany, our service advisor, always provides timely updates and keeps us "in the know" about our service appointment results. Excellent Experience!

KenBowman

Sep 29, 2016

So, our latest vehicle purchase was a bit of a trek. It started with a service appointment for picking up our 2014 F-150 from Parks Ford service department. As usual our service advisor Brittany provided above-and-beyond customer service. We asked her to refer us to a salesperson that could help us pick out our next vehicle, and, she referred us to Mike DeLessio. We ran Mike around the lot, totally indecisive in our selection for a good 2 hours. We settled on a cool vehicle, and worked to get the financing in order. Mike called us the following morning with good news, and we set our appointment to come get the vehicle a few hours later. Remember, at this point we hadn't signed on the dotted line.. we only had a verbal agreement. Well, as luck would have it, someone else came in with cold, hard cash and purchased that vehicle!! We were of course a bit disappointed, but, it is, after all, only a car, and we do understand that business is business. The folks at Parks were surprised, too, (granted, happy about their cash sale, I'm sure) and all the more helpful to find something else for us. We went back to Parks, hoping to settle on something that day just the same, but, couldn't make a decision after, again, running Mike all over the lot for a couple more hours. Well, we did our due diligence over the weekend and visited a number of competitive dealers who were all relatively helpful, but, weren't willing to go the extra mile to get us the financing we wanted. My wife went back and visited with the folks at Parks again, and picked out another vehicle. They provided an Excellent deal on that vehicle, and all was settled... until I threw a wrench at the deal and didn't like the vehicle as much as I, frankly, probably should have. Well, we called them yesterday with a stock number, and went back last night to seal the deal. We walked away last night with Exactly what we wanted, with all the right add-ons of warranty AND a maintenance contract, with exactly the financing we were hoping for. At the end of the day yesterday we'd increased our previous payment slightly, but dropped our interest rate considerably, too, and came away with a brand spankin' new 2017 Mustang. I Highly recommend Mike DeLessio at Parks Ford, and Paul Stokes, their finance director. Out of the literally dozens of car purchases I've made, this was absolutely the Best car buying experience I've ever had. (For reference, the second, and third best were also Ford dealers, by the way). If you see my review, and go visit with them, please be sure to tell them Ken Bowman sent you. (I like referral perks!).

jane

Sep 28, 2016

The people I dealt with were very nice easy people. There was no sales pressure. Great combination of professionalism and personality. Enjoyable experience. Two thumbs up!

Emma Condry

Sep 28, 2016

Very Prompt and personal. Clean environment. Car was nice and clean when they returned it to me.

LiautaudB

Sep 26, 2016

Everyone was great and they made me feel comfortable! They were reasonable and welcoming. Vincent and Joe were awesome. Thanks again! Y'all were great. Bianca and Barbara

kmpittner

Sep 26, 2016

The experience here was quick and painless all thanks to Ralph! We were in and out within 2 hours and that included a test drive, in depth inspection and a trade in. Will be recommending Parks Ford and Ralph to anyone I know!

Rubber422

Sep 26, 2016

My product consultant Ralph carniero was amazing. Took his time with my situation and really worked with me to get me the best deal possible. He showed me that he genuinely cared. Recommended him and parks ford of wesley Chapel to anyone.

kmpittner

Sep 26, 2016

The experience here was quick and painless all thanks to Ralph! We were in and out within 2 hours and that included a test drive, in depth inspection and a trade in. Will be recommending Parks Ford and Ralph to anyone I know!

Lissy

Sep 26, 2016

Thank you for finding the right car for me. I appreciate Dorian for making the experience of buying a car easier for me and his excellent customer service.

Robert Becker jr

Sep 26, 2016

My product consultant, Ralph carniero showed me a great experience buying a new car. He showed that he genuinely cared about my situation and that I was more then just a sale. Best car buying experience I ever had

ejwebb

Sep 25, 2016

I am new to Florida, but not new to car buying. Earlier in the day I had gone to a local Ford Dealer and had an absolutely horrible experience. I decided to go online and attempt to do more research. I was very fortunate to find Robert Vido. He promised me a pleasant, hassle free experience. He respected my budget and provided helpful solutions. Everyone I had met that evening was great to deal with. It certainly worth the drive. Highly recommend.

jeff

Sep 24, 2016

Have not been to a car dealership in 5 years, try to avoid for reasons everyone knows. Saw a used car on line, went in, met with Robert Vido. Had some mechanical concerns with the car that was taken car of and only went back and forth twice with the price. If not for the rain, I think I would have been out of there in 2 hours. That's customer service. Thank you, Robert, and the rest of Parks staff.

Seabold, Mrs. George

Sep 22, 2016

I was in your dealership yesterday, 9-21-16 & Brett Rumford, the Service Advisor helped me. He was very efficient, personable & got my car taken care of in a really timely manner. He is really an asset to your dealership & I look forward to having him possibly help me in the future. We will be coming to only your dealership from here on out. Please thank him for me. Mrs. George Seabold

Jeannette_derm_nurse

Sep 21, 2016

I went in to the dealership to have my first oil change on a car that I had purchased Feb 22, 2016. While I was waiting on the oil change, I saw a salesman that I previously recognized named, Rich Jodway. I expressed my concerns about my LEASED car that I was pouring on the miles. Rich sat me down and we discussed some options. It came to my surprise that Duber and Ralph remembered me from my previous car purchase. After discussing my options and selected a vehicle, David Rodriguez came out to discuss finances with me. We eventually made it to his office where he was able to find rebates for me and made the purchase smooth. He was knowledgeable and worked hard to expedite my time at the dealership.I will say that I would totally recommend Park's Ford of Wesley Chapel to all friends and family. At Park's Ford, they make you feel like family. I want to extend a gracious thank you to all of the staff that made my second purchase go smoothly as possible. So thanks, Rich Jodway, Duber, Ralph, and David Rodriguez. You guys are amazing.

MamaC

Sep 19, 2016

This is the 2nd vehicle we have purchased from Parks and this experience was just as good if not better than the first. Dorian and Paul made us feel like family. We will definitely be back if we decide to buy again.

James Badolato

Sep 17, 2016

Robert Vido and Frank Lacey did an excellent job as always. I love my new Ford Fusion Sport. They had it all ready to go for me. Thank you, James Badolato

Ford352

Sep 15, 2016

Jay was so helpful! I recommend him to anyone who decides to go to this dealership! Vincent as well was helpful and got us out as quickly as possible! Thank you two so much! We are very satisfied with our purchase!

Hennessy784

Sep 15, 2016

Ralph was such a pleasure to work with and helped me purchase the perfect car for me. The entire experience was focused on what I wanted in a car and Ralph ensured it stayed within my budget. All staff was very friendly and helpful and made my buying process enjoyable. I will highly recommend Ralph, and this dealership, to friends and family.

Robert Gary Clark

Sep 14, 2016

More than pleased with this dealership, our salesman Rich Jodway was very knowledgeable and professional and offered no pressure to buy. I will recommend Parks Ford to anyone looking to buy a new automobile or as in my case a very nice 2016 used Ford Explorer. Give them a try, you will not be disappointed. Gary Clark

Laura

Sep 13, 2016

Haven't bought car in over 10 years but it was time to get one. Looked at all dealerships online to see what was out there. Wanted a Ford for sure. Never really intend to buy a car that day. I hate to be bothered by sales people because I am very picky and don't like to waste people's times. For some reason when Joe Dellfave walked up I wasn't bothered. He seem very geniune and I really liked his mild manner personality. I gave him my wish list and he delivered and he and Vincent Ippolite made it quick and painless. I have recommend my family and friends there. Really down to earth employees who care for the customer. Thank you for making it a great experience! Love my car!!!

Martin Zito

Sep 12, 2016

I purchased a vehicle from Parks Ford in Wesley chapel last week. My salesperson Robert Vido was pleasant, respectful and patience throughout the process...he gets an A plus . Mr Rodreguiz the business manager was also very well spoken, honest, friendly and explained all paperwork clearly. I requested to meet the guy who detailed my car to thank him for a job well done. This place is obviously well managed and management should be commended by Ford corporate

Fresh125

Sep 12, 2016

My Experience was good.I was very surprised when they wanted to continue negotiating with me. I wish the other dealers would fight to keep their customers like ford did.

Marty

Sep 12, 2016

Very impressed with. Robert Vido, business manager Mr Rodrieguiz, and the auto detail staff at Parks Ford. Excellent, pleasant and well mannered professionals. They delivered on everything when they said they would which is a novelty in today's business world. Great customer experience and must be management who are hands on Well Done

ehelljack

Sep 6, 2016

Friendly professionals easy to work with, no pressure just straight forward. Unlike some other dealerships Had vehicle I was interested in in stock and at the same price shown online. Was ready for test drive when I arrived and Will Bozeman was very knowledgeable. After some brief negotiations settled on a final price and arranged for financing. Best dealership experience I've ever had. I love my new to me CPO 2012 Ford Mustang.Very Happy Customer,Jackie Harris

Patricia Zipter

Sep 5, 2016

Will did a great job keeping me up-to-date on my repairs.

boogiman1981

Sep 4, 2016

George and Shane both are clear representations of why car dealers have the slimy reputation they do. Advertisement says $2k off mrsp, they say msrp +$5k and that the mistake is an advertising agency mistake or Ford's mistake depending on who you ask. WF0DP3THXG4116158Is the car in question. Bait and switch, false advertising, whatever you want to call it.

Lee Carr

Sep 3, 2016

I looked at Ford first because they didn't take the government bailout. The Ford Escape that I tested was a dream to drive! Good visibility- plenty of leg room, full featured and nicely styled. I loved this dealership - especially our salesman, Rich. He's been selling cars for years and it shows! He's knowledgeable, not at all pushy and seems to really care about helping customers find the right car for them. He knows his inventory, too, so he's the right man for the job! I also liked knowing that Mr. Parks still comes to work - it means the owner cares about what's going on in his dealership. The one thing that I didn't like was the warranty. Ford's auto warranty doesn't compare well with other manufacturers & I am not sure why. I probably would have stopped shopping and bought the escape if it wasn't for my concern about the warranty.Overall - a very positive experience.

djf0927

Aug 31, 2016

I highly recommend anyone shopping for car (including pre-owend) to make an appointment to see Robert Vido; you will not be disappointed. If you want someone who is upfront and honest from the start, friendly, loyal to his customers and knows his cars, see Robert. Robert will do what it takes to ensure your walking away completely satisfied with your purchase. I can also tell by spending the few hours I was there getting to know him, that he will stay true to his word and ensure the one outstanding follow-up item will be taken care of (new key) in a reasonable amount of time. Robert is now our go-to person for any of our future car buying needed. Oh.and the finance process, simple ask to work with Paul. He will explain and patiently re-explain the details as needed. Overall, this is a first-rate dealership with first class employees.

Kim and Joey M.

Aug 31, 2016

My husband and I worked with George Dybowski, he was able to work with us on our budget and this mama of 3 drove home with the expedition I came for! Dealing with an issue from another dealership the week prior, George made our car shopping experience worth the drive to Wesley chapel! Thank you again George Dybowski!

Robert Bonsey

Aug 31, 2016

I have always been treated with respect and never had any problems with Park Ford on service or buying a vehicle.

Rasheeda

Aug 26, 2016

Dorian was a delight to work with. We walked out of the dealership with not one but two cars and we are thankful! You guys worked with us and helped us get what we need and that is a blessing. Thank you so much and we will refer anyone we know to you for sure.

Marilyn Powers

Aug 24, 2016

Excellent dealership....all departments--sales, business/financing, etc., all done in a very professional manner. Have been a returning customer for many years and many lease Fords. Have always been treated fairly and satisfactorily.

Sixto Rivera-Serrano

Aug 22, 2016

I will like to sincerely thank Robert Vido for making our buying experience the smoothest and most relaxing in all my years as a car buyer. Also Mr. Rodriguez for his outstanding and friendly way to communicate with people. Thank you Parks Ford for such a lovely experience, you are #1 in my book,Respectfully,Sixto and Alba Rivera

Frank Chapman

Aug 20, 2016

Was a very pleasant car buying experience, Robert Vito and his associates did an awesome job. I would recommend this dealership to anyone they were very responsive to my needs.

garyandgelita

Aug 20, 2016

We were looking for a used car good on gas, Robert was very knowledgeable of the used cars and showed us the use car that we were ready to get. Robert and Vincent were able to get us into a new car. Loved our experience. We will definitely be back. Thank you Parks Ford for treating us like family!

Gary

Aug 20, 2016

We were looking for a used car good on gas, Robert was very knowledgeable of the used cars and showed us the use car that we were ready to get. Robert and Vincent were able to get us into a new car. Loved our experience. We will definitely be back. Thank you Parks Ford for treating us like family.

Chet

Aug 19, 2016

Received a great price on a 2017 Ford Fusion. Robert Vido, Sales Manager, was very thorough in explaining the buying process as well as how the car operated. He was very friendly and knowledgeable and I would definitely buy another car from him. Refreshing not having to deal with the typical car salesman.

Townamt

Aug 17, 2016

Came to look at a F 150 on one day and came up with a purchase price the first day, but did not purchase until spouse could test drive two days later. The vehicle was still available and the original deal was honored by the dealership. Great job guys. Can not remember sales manager who came by to welcome us, but he was great as well.

DonnaT

Aug 16, 2016

Could not have asked for a better group to work with. They got me out of there with the car I wanted and it's perfect!

Campvactaion

Aug 16, 2016

Michael was working with us to find a vehicle that we wanted. He was a very calm and informative man, and he answered all of our questions, and we did buy a Truck from him. I would recommend him to any one looking for a vehicle.

EM

Aug 13, 2016

It was a pleasure working with Ralph the Sales consultant...I came in during a lunch break and from beginning to end the process was to effortless that my only big issue was explaining to the wife that I just bought a new car. I highly recommend Ralph Carniero and Park FORD!!!Thank you again Ralph for helping me out with everything!

Marilyn Cinqmars

Aug 13, 2016

From walking through the door, to finding the car I wanted, to getting the price I wanted and the financing, I highly recommend this Dealership. Luis Gonzalez our Salesman, Frank Lacey, Sales Manager and Paul Stokes the Finance Director made this purchase a very informative and pleasant experience. Also want to mention Ricky Rodriguez in Service for doing such great work installing my accessories. Wonderful team at Parks Ford in Wesley Chapel!

MattW

Aug 12, 2016

I was not really sure about getting a new vehicle but my experience at the Parks Ford dealership showed me that car buying can be a friendly, fun, and smooth experience. Every detail was very well explained from the car details to the financial details.These guys made unprecedented efforts to accommodate my schedule and budget. There is no doubt that this has been the best transaction I have ever experienced.

Elvin

Aug 12, 2016

I came in during my lunch break to take a look at a vehicle...salesman Ralph Carniero was honest, listened and was very helpful through the whole process. I highly recommend him and the Park Ford group!

cdixon

Aug 11, 2016

I would definitely buy from them again. Hassle free and very helpful. Truck is beautiful. I told them what I could afford and what I was willing to take on a trade and they made it happen.Chris Dixon

Johnny Montalvo

Aug 9, 2016

Is always a GREAT service at Ford parts and service ..Ricky Rodriguez great costumer service..

eddieortiz123

Aug 7, 2016

Parks Ford is the best. Had to start in a way that would convey the many thoughts and feelings i have experienced Time and again. You cant go wrong visiting this dealership. My fourth purchase here and every time never a feeling of pressure or second guess a statement. I wanted to thank Mr. Dorian and Mr. Duber for the excellent attention. I have worked with different salespersons at Parks of Wesley Chapel and never felt uncomfortable. The deals are here if you look and work with them. I must again like to thank you for all that you guys have done and Im sure continue to do.

Myrna and Don Hastings

Aug 2, 2016

Everyone involved treated us with the utmost courtesy and respect. All aspects of our new F250 were demonstrated and explained with professionalism. They went above and beyond to accommodate my requests. I highly recommend this dealership.

BobW

Aug 1, 2016

Everyone involved treated us with the utmost courtesy and respect. All aspects of our new F350 were demonstrated and explained with professionalism. I highly recommend this dealership.

Nuri

Jul 30, 2016

I was there for car shopping last week and dealt with Michael Cash. His knowledge on ford cars is incredible and his loyalty on ford was impressed me. He was indeed professional and knows how to handle customers. It's always nice to see salesman makes you love the product without hassle! Well done Mike and park ford! I'll be back for multiple cars

Vika

Jul 29, 2016

I had such an amazing experience today. Michal Cash was sooo helpful and was very patient with me. Could not ask for a more professional, knowledgeable salesmen.He sold me the 2016 Ford Explorer. I am in love with my new car!!! I will definitely recommend my family and friends to come to Parks Ford of Wesley Chapel. 10 out of 10 on the car buying experience.

Party87

Jul 29, 2016

As most folks can attest as a rule, car dealers make buying a car a huge pain, but in this case, Parks Ford clearly established they are the exception to that rule. As a result of the pleasant experience and great deal I got on my 2014 Nissan Maxima SV with the Sports package, I have nothing but laudatory comments for Ralph, the sales rep we worked the deal with. Living 7 hours away, he assured me that if I made the trip down to the dealership they would work with me on the price as opposed to other dealerships we tried to work with on a deal in the area. True to his word, Ralph made the car buying process easy and stress free, and his Sales Manager, Duber was also a pleasure to negotiate with.

Christopher Koch

Jul 29, 2016

From start to finish, buying my new truck at Parks Ford in Wesley Chapel was the best vehicle purchase process I've ever had. From my first conversation with Craig, the GM, to the sales experience with Michael & their finance department - I was thrilled with everything. If you're looking for a new vehicle - I highly recommend you go to Parks Ford in Wesley Chapel!

car owner

Jul 28, 2016

All went smoothly. I had an all around pleasant car purchasing experience. I traveled 20 miles to this dealership, not knowing what to expect. Glad I did.

Jerrold Settle

Jul 27, 2016

Brought in a Ford Thunderbird with an overheating problem. Through a lot of systematic problem solving and some time in the shop the service department was very patient with the problem and also with me. They always were very courteous and also worked with me to solve the problem. The car's design caused it to have unique problems. I thank the staff and company for being diligent on this matter. Special thanks to Ricky Rodriquez and Ellis Adams .

guitarra63

Jul 24, 2016

We worked with Robert Vido . Although we were in a hurry ( we needed to get to st Pete to do the deposit for our wedding cake) we were taking care of in a professional and timely manner. We are very happy with our purchase and Robert is always there for us to answer any questions. We definitely recommend parks ford and Robert Vido.

Cathy S.

Jul 24, 2016

George Dybowski is , by far, the most professional and knowledgable car salesperson that I have ever encountered. George spoke with my son in Georgia referencing a specific vehicle that we were interested in. George not only answered our questions but also gave us valuable information to assist us with the selection of just the right vehicle. We will definitely seek out George again! Also, the Finance Manager, Paul Stokes, was very professional and very down to earth when explaining the details of the financial arrangements of the purchase. All in all, a great experience ! Thank you and I love my new car!Cathy Schultz

harrisjg

Jul 24, 2016

We had a terrific experience with Parks Ford of Wesley Chapel. We are new to the community, and through this experience, they have gained a loyal customer going forward. Our salesman, Luis Gonzalez showed tremendous patience with an upbeat and friendly attitude as we sorted through the options and needs during several visits to Parks Ford before we made our purchase. Management, Frank Lacey in particular, was extremely friendly and helpful, and we truly went away feeling that he did all that he could to help us complete a purchase that we were happy with. I would like to thank both of them for the experience, and we will be back. Sincely, Joshua and Caitlin Harris

Shirley Garofalo

Jul 21, 2016

Luis Gonzales was very knowledgeable & courteous. This was the best car buying experience ever for me. Frank the sales manager was excellent and I never felt pressured. I would highly recommend Parks Ford of Wesley Chapel to all my friends and family.

mynupilot

Jul 19, 2016

I know that people are quick to point out the negative experience they may encounter with a service provider. It is as important to take the time to point out the positive experience we encounter as well. The service departments staff at Ford of Wesley Chapel is great. Especially Brittney Walker, She is consistent in insuring that my concerns are addressed. Brittney insured that I have a car to drive while my SUV was in their care. The work was done with the utmost professionalism and accuracy. Despite the fact that Brittney had a customer that day that would build characters Brittney was professional and calm under pressure. Brittney kept me informed on the progress of the service. Thank you Brittney for making this an easy experience for me and my family. I would strongly recommend Ford of Wesley Chapel and the service department especially Brittney to everyone. Thank you

AMB10

Jul 15, 2016

Robert was so helpful working with me and my credit union. He excelled at customer service and made the process of getting a vehicle easy. Carlos was great and was great at going over the paperwork and explaining every detail. Would highly recommend this dealer to others and in the future my husband and I will be back.

Lgonzalez1010

Jul 14, 2016

Parks had the perfect truck and a great inventory to choose from. Everyone was helpful and kind. Absolutely recommend doing business with parks ford! I'll be buying my next trick form them !

Eric Tyrone Dwyer

Jul 13, 2016

Our sales rep Jay Acevedo took us right in and didn't waste anytime getting right down to figuring out our needs. He matched us with a vehicle given our specific needs which my wife and I purchased immediately. Job well done.

Rob

Jul 12, 2016

Had a great sales guy....Robert Vido! Robert went out of his way to find us the vehicle that we wanted and what we could afford. Very personable and very knowledgeable. Showed us many options and remained patient as we went through the process. We bought a 2016 Explorer. Carlos and Robert stayed late to close the deal and finalize the paperwork. We really appreciate the great work they did for us. We will come back and recommend friends to go see them!!!!!

sherpinskas

Jul 11, 2016

Had a great sales guy Rich Jodway went out of his way to find us the Truck that we wanted and what we could afford. Very personable and even took the time to help program my cellphone to the truck. We bought a 2016 F150 SPORT. Paul Stokes the business Manger worked very hard to get us the best deal. We really appreciate the great work they did for us. We will come back!!!!! Thank You

Rick

Jul 10, 2016

Robert was great to work with on the new/used 2016 Honda Civic EXT. Answered any questions and was very courteous. Price was excellent with no haggles. Would definelty recommend Parks Ford no matter what the year, make or model

Larry

Jul 7, 2016

Mike made everything simple and easy. I will come back when I am looking for another Ford. I also will tell friends and family to go see Mike Cash if they want a Ford.

Diana

Jul 1, 2016

I went to Parks Ford for them to install a part on my Ford Explorer. Will Smith was my representative and he was very friendly, efficient and answered all my questions. The part that was originally ordered for my vehicle was the incorrect part. Will was able to expedite obtaining the right part. I was on a very tight schedule and he made sure the part was installed in the time that I was told. He explained to me what happened and honored the labor service hours as promised. I appreciate Will's helpfulness and his great customer service.

Ames76

Jun 28, 2016

I went to Parks Ford yesterday to purchase a 2016 F-150. I had the pleasure of working with Robert Vido who was very professional, attentive and extremely knowledgeable. He found me the perfect truck at the price I wanted to pay and worked with me to negotiate the value of my trade in. He even spent the time going over all the truck's features inside and out to make sure I knew how to operate everything. Robert took away all the stress and anxiety that naturally comes with buying a new car, I would highly recommend working with him on your next vehicle purchase!

ChristineC

Jun 27, 2016

I visited Parks Ford last week for my 1st oil change on the 2016 Escape I had purchased there back in February. Brett Rumford was my service advisor and he did a great job to have my vehicle in and out very quickly! I will definitely return to Parks Ford for future services.

fastballjj

Jun 23, 2016

Sarita was awesome at Parks Ford of Wesley Chapel, she took the time to find out what i really wanted in a truck and went out of her way to make it perfect.

Jborko

Jun 14, 2016

Friendly ,curtious helpfull , most of all Professional . I'm new from Ohio , had a truly great experience there . I found a dealer that will get all my needed work . I own three cars ,always change oil etc. their my dealer now !

Savannah

Jun 12, 2016

I recently purchased my vehicle from Parks Ford of Wesley Chapel and it was a great experience. Safrita was very honest and so helpful with the whole process. I went in to look around and ended up with a great deal that I couldn't refuse. They were accommodating to any of my needs and helped me get the price that I wanted. I would recommend anyone looking for a new or used vehicle to look at Parks Ford of Wesley Chapel.

NewF150Guy

Jun 9, 2016

My wife and I casually started a discussion to trade in my small Subaru for a F150 in order to tow a boat we are looking to purchase. We stopped at the dealership on our way home to check on F150 prices and see what my trade would be. We had very little time to work with Ralph as I had a flight to catch, but he came through and quickly got us all the information on the trade-in, showed us all the applicable rebates and got us to test drive the vehicle they had with all the features we wanted.Over the week I was on the business trip, Ralph was able to find every rebate applicable, get his sales manager to provide a better trade-in value, took calls/texts from me late into the evening and also got me a hitch ball with mount. He truly earned my business and was a pleasure to deal with!

JAMES W AIRES II

Jun 9, 2016

Stranded north of Tampa due to age related failure of cooling system, Kevin OConnel (mechanic) and Will Smith (service advisor) took great care of me and my truck...Kevin explained fully all of his actions PRIOR to taking them making sure I had all the info I needed to make informed decisions. Will expedited parts and worked with me even shuttling me to hotel and anywhere else I needed to go...a GREAT TEAM EFFORT!

GordonM

Jun 9, 2016

I was referred to the dealership by Will Smith the Service Manager. I explained that I was looking for a clean car for my son. When I visited the dealership there was no high pressure, just people trying to help me make the best decision. I am pleased with my purchase and have Robert Vido, Pete Gordon and Craig Randolph to thank for making the transaction seamless.

Dafeef

Jun 8, 2016

I came all the way from Savannah GA and drove a brand new Explorer out the lot back! Ralph really knows his craft, pays attention to every detail and makes the experience comfortable. Wouldn't deal with anyone else and for my next car I'll be sure to hit him up agai . Thanks brother! Parks Ford you have an all star playing for your team!

Alisonrowe

Jun 8, 2016

I contacted Ralph to find me an explorer for my growing family and he found us the perfect 2015 limited Ford Explorer! He showed us a few cars and was great to work with, I highly recommend!

Alison

Jun 8, 2016

Ralph Carniero helped us buy a 2015 limited Ford Explorer. Exactly what I wanted! He was great to work with, thanks Ralph!!

pmorris2

Jun 4, 2016

We traded up today from a 2013 Explorer Limited to a 2016 F-150 King Ranch. Jay Acevedo took great care of us and made the buying experience almost enjoyable (my wife hates buying cars). He know his product extremely well and made sure we understood the differences between the models and equipment on the F-150's we looked at. Craig Randolph made sure we got a great deal and Paul Stokes took the time to explain all of the various options in the Finance Area.

oz.taysun

Jun 4, 2016

Buying a vehicle was a pleasure, friendly and honest dearlership. I want to thank Joe Della Fave for his professionalism, he will treat you like a family member. I will definitely purchase my company vehicles from him in the future. I highly recommend Parks Ford of Wesley Chapel to anyone.

Liz T.

Jun 4, 2016

Adding to my husbands earlier review.. Vince Ippolito was one of the best finance folk we have EVER dealt wit.. He and David Bonsey made a GREAT team!

Wayne T

Jun 4, 2016

Just flew to Wesley Chapel due and purchased a 2010 Honda Ridgeline! I am extremely impressed with the dealership and David Bonsey went above and beyond to make this deal happen! Great dealership to work with!!

ladygolfer

Jun 3, 2016

Robert Vido made car-buying a pleasure as did his managers and Vincent Ippolito. This dealership really knows how to make customers comfortable and happy.

Pat Brown

Jun 3, 2016

We were welcomed by everyone and treated wonderfully by our salesman, Robert Vido. He is professional and efficient while being personable and welcoming. We completed our transaction in record time and rode off into the sunshine with a big smile on our faces. I definitely would go back to Parks to buy a vehicle and would ask for Robert.

Noles1970

Jun 2, 2016

Professional and curteous.Initially I had a problem but it was handled promptly.The CPO I purchased is in excellent condition.I would recommend to my friends or family to do business here.

Jasmine Soto

May 31, 2016

Rich Jodway was such a wonderful sales associate and Vince Ippolito was a great Finance guru. Rich treated me as if I were his only priority and answered all of my questions with ease. Rich was such a pleasure to work with that when my dad came by to drop off the title to my trade in he also bought a new truck the same day! Thank you to all who helped us!

Jasmine Soto

May 31, 2016

Rich Jodway was such a wonderful sales associate and Vince Ippolito was a great Finance guru. Rich treated me as if I were his only priority and answered all of my questions with ease. Rich was such a pleasure to work with that when my dad came by to drop off the title to my trade in he also bought a new truck the same day! Thank you to all who helped us!

Jackson13

May 29, 2016

Jay went above and beyond for us during our truck buying process. He was friendly, sociable, and only gave us facts about the truck. He even entertained our 2 year old throughout the process. He put on movies, gave him snacks, and even built blocks with him while we were signing out paperwork. He was the best car salesman we have ever dealt with. He made buying a vehicle painless. Whenever we decide to purchase another vehicle we will contact Jay.

Tokyo110

May 28, 2016

This is the same person who bought the 06 CHEVY COBALT. as many you know and read my story it continues and currently having a hard time writing it because its making me cry. happy tears of joy and blessings of what these gentlemen have done for me. so my story began with that cobalt and now I own a 2016 FOR FOCUS S. love the car so far for the 3 months I have driven it. in the same time my father had a 13 years old vehicle 2004 MURCURY MOUNTAINEER 4.0 again very hard to write (: well my fathers car transmission broke and was done fore. me and my mother paid in full $3,600 for a new transmission. My father was so happy jumping with joy. My father means everything to me so I will do anything for him. After what he has done for me and my two beautiful sisters. My father is disabled through so much hard ship. After months of driving it, his engine decided to not work anymore, Oil pump went bad and who knows how much more damages. I have never seen my father so depressed in my whole life. looking out from my passenger window not knowing how to tell my mother or my sisters the bad news. I hade no idea what to do but to think we will fix it lets save up. But my dad said that it is time to put the car to rest and that it has done a great job towards the family. I agreed but I could not settle for that. He has these doctors appt. and other things he needs to do. I works so much 7 days every week, my sister works in a Hospital so its hard, we try but very difficult. SO I called Parks Ford Of Wesley Chapel and Joseph Della Fave spoke to me and asked him if there is anything he can do in order for my father to have a vehicle. given that I just purchased my Focus 3 months ago. Now what I love about the people in Parks ford is if they need help to approve you, and will do everything to get you I a car as little pay as possible. So Joe tried his best to crunch up a few things but then He grabbed Jay Acevado and omg that man worked all day for me. He spoke to me multiple times about how much down I needed but every time he would call me he kept bringing down the down payment. in that whole day! He got the help with the manager-Duber Garzon to help me with the down payment and a bank to approve of me with one more car. They kept pushing and stressing to get me approved for my father to drive in a more reliable car. After a long day at work, worried! I make it to the dealership with my Father and there they are with THE biggest surprise and first words were...YOU ARE APRROVED! I tried so hard not to tear up at the moment, my eyes were shot red lol well our amazing funny Finance guy was David Rodriguez. He welcomed us with such a real great smile. laughing and joking the whole time. Little did we know he was able to bring the down payment, reasonable of course but amazing deal! So my father happy with so much JOY hugging me, kissing me and thanking me for the car I bought him! I was so emotional that day. A 2013 FORD FOCUS SE A/T CERTIFIED [RE-OWNED! What they have done for my father is beyond words to explain. 2 years ago I started with nothing but the cobalt is were it started and changed my life completely a second chance in my life and now at this moment capable of taking care of my family, as they did for me. These gentlemen at Parks Ford Of Wesley Chapel are the most humble, honest, out going individuals I have ever met in my whole life. They have earned my trust, my families love and honor. There will be no other place life Parks Ford! and like I said in my last review, as long as you work hard and your credit they will do everything in there power to help you. Even with bad credit. Bad credit expect high interest rates but, you can fix that np. Trust me, ask Joe or Jay they know my story how I started. Go and buy one at Parks Ford, compassion and honor awaits you with wide open doors and arms.

Normthedragon

May 28, 2016

We've been dealing with Parks Ford for several years now, and have always experienced a feeling of satisfaction with our purchases. The knowledge, courtesy, and desire to help, shown by the staff, is truly exceptional. We used to dread the car buying process, but that is no longer the case. This dealership really seems to value our business. Thanks to employees like Frank Lacey, Robert Vido, Will Smith, and Paul Stokes, we've found a new home for our automotive needs. Thank you to the Owners of Parks Ford for building what can truly be called a "Family" Dealership.

Jameskid

May 27, 2016

For the past 15 years, I have had nothing but great service and service reps at Parks Ford. I bought my last two vehicles at Parks Ford and was very pleased with them. I have never thought about looking elsewhere. Everyone at Parks Ford, including the sales associates have been wonderful to deal with. I had originally made an appointment for service on my 2012 Fusion, but the day before, I received a call from Jay Acevado about possibly buying my Fusion back, so I made an appointment with him for the same day as my service to discuss the offer. Needless to say, I ended up buying a brand new 2016 Fusion from Jay. Jay was awesome. He showed me everything about it, and all the safety features the new Fusion has. He also had me test the safety features, so I would be comfortable with them. I love him! I don't think I could have dealt with anyone better.

G. Keim

May 27, 2016

I went car shopping at Parks Ford of Wesley Chapel today to look for a Certified Used vehicle. I became interested in a 2014 Ford Taurus I'd spotted while surfing the internet. I called ahead and spoke with Internet Sales Manager, Robert Vido, who I later met with at the dealership. I must say that this was my best car shopping experience ever. Mr.Vido was very informative as he had answered every question of mine patiently. Mr. Vido delivered an incredible service and gave me a very pleasant experience. I will be coming back to your showroom in the years ahead. And I will recommend your dealership to anyone that I know or anyone that I hear of that may be in the market for a new or certified vehicle. Once again, thank you Robert for your calm demeanor, your patience and your professionalism. Regards, G Keim

Raymond McAnuff

May 26, 2016

My wife and I recently bought a used vehicle from parks for on 54 wesley chapel.we were welcomed by sales consultant Ralph Carniero. Who made our shopping experience fast easy and comfortable. We also had the opportunity to meet David Rodrguez.who made the who experience knowledgeable and fun at the same fime.I am proud to say these guys are a natural and seem to love their job and love to help people.sure we all go to work to make money.however they went above and beyond.. thanks again David and Ralph. I will always think about parks Ford whenever myself ,friends and family are interested in purchasing a vehicle Ray.M.

tfollick

May 26, 2016

Had an awesome experience buying my Ford Focus from Parks Ford. My salesman was Brett Rumford and he was the best. Very professional and friendly. Vincent in financing was extremely helpful as well. Both of the gentlemen were top notch and I will definitely be coming back and would highly recommend this dealership to my friends and family.

TinaF

May 24, 2016

I just bought a new car from Parks Ford and I couldn't be happier. The Salesman I had was Brett Rumford and he was awesome. He made the whole experience so easy. I have never bought a car that fast in my life. Thank you Brett and Vincent for making something, I thought was going to be terrifying, actually enjoyable. Parks for is the BEST in my book

Tina F

May 23, 2016

I just purchased a 2016 Ford Focus from Brett Rumford at Parks Ford and I couldn't be happier. I have been to car lots before and sit literally all day and regret the whole experience. But not this time. I couldn't believe how fast the whole process took and I left feeling good about the deal and the people I met. Brett was very helpful and courteous. I will definitely recommend him to my friends. Vincent in the Finance Dept. also made the experience painless. These two gentlemen are awesome and when i comes time for a trade in, I will most certainly be back.

Fontanet

May 22, 2016

Mr. Micheal Dabrowski and Paul Stokes made a difference in the Auto buying experienced. Mr. Dabrowski was very knowledgeable about the Ford vehicles and different options. He very patiently and comprehensively explained the different options available between vehicles and had no reservations to take us for a test drive without being pushy or overwhelming. Mr. Stokes was very well prepared ahead of our interview with all financing option and assisted in selecting the option that was best suited for us.The vehicle was detailed and show room ready to be delivered at the time we sign the auto loan. Mr. Dabrowski easily set up the electronics to our needs, thoroughly explained the most import features and guided us to the source of additional information. My wife and I could not be more satisfied with the overall experience. Finaly never thought we will buy a truck, cant tell you how happy we are we did. We love our new F-150.

Matt K.

May 22, 2016

My wife and I had a pleasant experience purchasing our Ford Edge from Parks Ford. Friendly service and nice facility. Look forward to a continued relationship in the future.

PAT P.

May 22, 2016

After purchasing our 2016 Ford Mustang from Jesus Van Der Henst for my husband, it was my turn! After checking several other dealers for a sedan I thought I might like, I decided to go back to Jesus & revisit the 2016 Ford Taurus he had me test drive the day before. He was right, this was my car & now IS my car! He was so helpful & patient with us prior to my decision to buy. I love having something that not many other people have & this fit the bill, right down to the color! Because of this being a full size vehicle, which I love, & a model that not too many others want because of the large size, I was sold. You buy a car because it appeals to you & having a personable Salesman, helps make the experience more exciting. Well, I have to say that coming in without knowing what I wanted & leaving with a car that I just LOVE tells me that Jesus made my time very enjoyable! He was such a sweet gentleman & very knowledgeable in answering all of our questions, as was our financial guide, Vincent Ippolito. I recommend Parks Ford of Wesley Chapel for a great selection of cars & wonderful service! Thanks for helping us purchase our "2" new cars, Jesus!!!

GREG P.

May 22, 2016

It's been many years since we last purchased a vehicle so we weren't quite sure what we wanted or where we wanted to shop. In our recent visit, we arrived at Parks Ford of Wesley Chapel, & was graciously greeted by Jesus Van Der Henst. Since we didn't know exactly what we were shopping for, Jesus was a tremendous help showing us different styles of vehicles, based on what we thought we would want. We ended up in purchasing a 2016 Ford Mustang, in a beautiful bright red. We couldn't be happier with our purchase & our experience with our Salesman, Jesus & our financial guide, Vincent Ippolito. We will certainly recommend this dealer & these wonderful people.

Lewis and Robin Marks

May 20, 2016

I want to Thank Michael Abati for great service, great customer relations, works very hard and cares about his customers. Always has a great attitude, smile, and so friendly. My husband and I are moving to NC and at the next place we go to, I sure hope we have a man just like him or at least half the man Michael was. Great job Michael and THANK YOU FOR EVERYTHING AND BEING THE KINDA MAN YOU ARE. You deserve so much. Take Care and we will miss bringing our car in to you. Lewis and Robin Marks

mac1104

May 19, 2016

I came in to buy my first car and Robert was amazing! He made me feel so comfortable and eased a lot of the anxiety that comes with buying a car. He was so clear about everything and explained anything I had questions about. I'll definitely come back here for my next car too.

kathyae

May 19, 2016

It was pouring down rain but the sales team was patient and the receptionist was friendly. I definitely recommend working with George, Will and John. It was overall a great experience, and I felt like I received a fair deal with my new purchase without all the haggling. George is awesome!!

shea2015

May 18, 2016

Parks Ford of Wesley Chapel provide us with an experience that could not be quantified. From our interactions with Robert Vido on the phone and in person it really showed us we made the right choice. Robert Vido is friendly, full of information, and puts the customer first. We drove 90 minutes and the service was well worth the drive. All the staff was friendly, attentive, and willing to help the customer. Robert Vido not only sold me a beautiful Ford Focus Titanium but provided us with a top notch level of service that you rarely see in car dealerships. I would recommend Parks Ford and Robert Vido to family and friends, our process was painless and well worth the drive. 5-stars isn't enough for Robert and the Parks Ford crew. Carlos Gonzalez was very helpful and made our final process painless and pleasant. Would recommend 100%!!!!!!

patriotsfan137

May 18, 2016

I want to thank my Lord Jesus for allowing me to do business with such professional and experienced team, Mr.Dorian Sinclair, was most helpful and so were the financial experts Paul Stokes, and Mr Garzon.Thank you so much for all your help and I will tell my friends about this, thank you so much Mr. Ron Parks for your helpmay the Lord bless you and give you wisdom

Jose Manuel Andrade-Lebron

May 16, 2016

I wanted to upgrade my 2014 F150 and they have done it again! Jesus Van Der Henst and Paul Stokes continue to be my dream team when it comes to buying a car. Even though I did not deal a whole lot with Jay Acevedo, he delivered the truck to me and my girlfriend and he was exceptionally professional and knowledgeable. Jesus will use all the tools at his disposal to make sure you have the best understanding of all the accessories that come with your vehicle and he will treat you like a human being. I really enjoyed having a conversation with him while we waited for the loan approval. Paul Stokes.... let's put it this way, this guy is the best at what he does. He will have you in and out in a few clicks so you can enjoy your purchase. I will recommend this dealer and definitely WILL BE BACK AGAIN!

Paul Thomasson

May 16, 2016

I had the pleasure of working with David Bonsey. He went above and beyond to make sure I understood the entire process and all the details. I highly recommend Parks Ford of Wesley Chapel and I will be returning for my next vehicle.

Jose Andrade

May 16, 2016

I wanted to upgrade my 2014 F150 and they have done it again! Jesus Van Der Henst and Paul Stokes continue to be my dream team when it comes to buying a car. The most friendly service I've had from a dealer. I will see them again.

Ehon Hall

May 16, 2016

Good. All levels of the service was explained. All questions answered. Good experience.

Joan Ludwig

May 15, 2016

Mike was great. He did exactly as we ask and gave us advice when we needed it. I now have 4 new tires, the alignment is great and I passed my 90,000 mile check up.! This is our only vehicle so we have to baby it for now but when we get ready to buy we will look to Parks Ford for our new vehicle.

Margaret Parry

May 13, 2016

I would like to recommend Will Smith in the service department for a raise. He has been very helpful to us with the problems we have had with our Ford Edge. Thanks Will.

Will G

May 12, 2016

Robert took the time and physically showed me all the features of the car and answered all my questions. Excellent Customer Service and Professionalism. I would recommend anyone to call him if you have any questions about buying a car,financing,trading your car,.. etc.

Julie avery

May 12, 2016

we purchased a new 2016 Ford Focus from Parks Ford in Wesley Chapel.... Our salesman was Ray Gierke and he was great. He was very knowledgeable and very courteous. we were just looking and he went above and beyond. If you are looking to buy a new car check them out , Also Mr. Paul Stokes was also wonderful to work with. he also went above and beyond. we will be back. Again Ray thank you very much.....

Mike

May 11, 2016

1 review 1.0 star rating 5/11/2016 I own a 2016 Mustang Ecoboost automatic that I purchased from Parks Ford of Wesley Chapel.(One of 3 that I have bought or leased from them and quite possibly my last at this dealer). After driving for a short time I started having what seemed to be in my estimation a driveline vibration that has made the car very unpleasant to drive at highway speeds. After taking it to the dealer where I bought the car and after a test drive they agreed that there was something going on there and I left the car at the dealer for further "testing" After testing with a machine called a "MVH4100", which I am supposed to believe can detect vibrations at highway speeds, it was determined to be "found within operating in spec at this time" Yep! That's what they said! So I guess I must have to assume that if you by a new $30,000.00 plus car it is normal if it has a bad vibration at highway speeds and you'll have to put up with it because there is nothing they can or will do because that's just the way it is.

Michael Fontaine

May 11, 2016

I own a 2016 Mustang Ecoboost automatic that I purchased from Parks Ford of Wesley Chapel.(One of 3 that I have bought or leased from them and quite possibly my last at this dealer). After driving for a short time I started having what seemed to be in my estimation a driveline vibration that has made the car very unpleasant to drive at highway speeds.After taking it to the dealer where I bought the car and after a test drive they agreed that there was something going on there and I left the car at the dealer for further "testing" After testing with a machine called a "MVH4100", which I am supposed to believe can detect vibrations at highway speeds, it was determined to be "found within operating in spec at this time" Yep! That's what they said! So I guess I must have to assume that if you by a new $30,000.00 plus car it is normal if it has a bad vibration at highway speeds and you'll have to put up with it because there is nothing they can or will do because that's just the way it is.

h2oman

May 10, 2016

After an unpleasant experience the evening before at another dealership (who we had been faithfully purchasing cars from for almost 15 years) we decided to give Parks Ford a chance. Sarita Rangar met us with a smile and spent time to find out what we wanted in a vehicle. She and Frank Lacey went out of their way to find us an Explorer that met everything on our wish list. Carlos made the paperwork piece of our day as painless as possible. Altogether it was a great experience and they now have two more loyal customers. Thank you Parks Ford!

Majed

May 9, 2016

Great buying experience. Purchased a 2015 Ford Edge from sales woman Sarita Rangar. She was very knowledgeable and professional, not pushy at all. 110% satisfied with my experience and purchase!

RitaHC

May 9, 2016

Had a safety issue with seatbelt. Called a local dealership, and they gave me an appointment for the following week. Called Parks Ford and was immediately scheduled for the next day. Have had great experience with the service department.

Bill333

May 4, 2016

Salesman Robert Vido was awesome. He is the reason I will come back to buy my next vehicle. Did follow up call days later to let us know he always available for any questions we have on our purchase and what else the dealership had to offer on maintenance (reminded us of our first free oil change). Love are new F250

MSCoachsWife

May 3, 2016

I visited Parks Ford yesterday because of a noise coming from my car. I worked with Sylvina who was extremely helpful. When she called me and rattled off the laundry list of issues with my car, I was completely caught off guard. After speaking with my husband, and hearing what the mechanic had to say, we decided to look at some vehicles. Sylvina referred us to Sarita, the only female salesperson at the dealership. It was a pleasant experience from the beginning. She was able to find us not one, but two vehicles. We worked with Vince on the finance end, who was also very pleasant and personable. We really felt like he was listening and taking action when needed, rather than trying to haggle us. Towards the end of the transactions, we were greeted by the sales manager, Craig. Yet another pleasant employee who circled back to thank us again as we were leaving. This was, by far, the most pleasant (overused word here I know, but it's fitting) car buying experience we've ever had and I would not hesitate to recommend this dealership. I can't say that I've ever had a bad experience servicing my previous vehicle there. A HUGE THANK YOU TO SYLVINA, SARITA, VINCE AND CRAIG!!! PLEASE GO SEE THEM!

cher123

May 2, 2016

We only had Sunday to look for a Truck , they got it done between our Sales man Ray Gierke and the Team behind him found us a Great Truck within our budget , Thanks Parks Ford for having a Awesome Team. Mr & Mrs Davis

MSCoachsWife

May 1, 2016

I visited Parks Ford yesterday because of a noise coming from my car. I worked with Sylvina who was extremely helpful. When she called me and rattled off the laundry list of issues with my car, I was completely caught off guard. After speaking with my husband, and hearing what the mechanic had to say, we decided to look at some vehicles. Sylvina referred us to Sarita, the only female salesperson at the dealership. It was a pleasant experience from the beginning. She was able to find us not one, but two vehicles. We worked with Vince on the finance end, who was also very pleasant and personable. We really felt like he was listening and taking action when needed, rather than trying to haggle us. Towards the end of the transactions, we were greeted by the sales manager, Craig. Yet another pleasant employee who circled back to thank us again as we were leaving. This was, by far, the most pleasant (overused word here I know, but it's fitting) car buying experience we've ever had and I would not hesitate to recommend this dealership. I can't say that I've ever had a bad experience servicing my previous vehicle there. A HUGE THANK YOU TO SYLVINA, SARITA, VINCE AND CRAIG!!! PLEASE GO SEE THEM!

Susan Flynn

Apr 29, 2016

I do believe everyone at Parks Ford goes out of their way to help you and make sure you are taken care of. Will Smith goes above and beyond, he even help put our new wiper blades on! Thanks to all of you.

treeguy

Apr 29, 2016

Walt Bucklin described the truck amenities very well and was able to answer almost all of my questions. One that he didn't know, he had the answer to me quickly. I would recommend Walt and the dealership to anyone

chertuf

Apr 27, 2016

Very satisfied with the leasing of my new car. Everyone we had to deal with was knowledgeable and pleasant to deal with. Would definitely come back again, this is my second lease with Park's Ford.

ALVIN

Apr 27, 2016

Our experience was helpful ,informative, and without stress. The Sale was time consuming - with test drives etc. The sales person (Jay Acevado ) was very patient going over things about the car and howthe technology functioned and left us a comfortable feeling the he would be there to help us withany future problems. We also felt comfortable with the Dealership as a whole.

Maria

Apr 26, 2016

I could not have been more pleased with the experience my daughter and I had when buying her first car with sales person Sarita Rangar. I felt she was very honest with us and also cared about what would be the best fit for my daughter. She was very helpful through the whole process. I can not begin to express our gratitude. Thank you so much!!

Pauline

Apr 26, 2016

I bought my first Ford product last week. What a great experience! Jay Acevedo was extremely pleasant, no pressure, had exceptional knowledge of his product and answered all my questions. This is certainly not your typical dealership. They were very responsive to my service questions. I certainly will be returning to this dealership for a future purchase.

Julie

Apr 23, 2016

I had an excellent experience at Parks Ford of Wesley Chapel today. They were very nice and not your typical sales team. I feel like I got a great deal and was treated with extreme respect throughout the process.

Donna Kestranek

Apr 22, 2016

I recently had a service appointment with this dealership and had a great experience. Will Smith greeted me and was very attentive when I was describing my concerns. He assured me that he would look into what I thought was an issue. He did all the diagnostic testing and even called Ford directly to make sure my car was operating properly. They even washed my car! I will only go here for service. It's worth the drive from Vero Beach.

bgane92

Apr 21, 2016

I recently purchased a vehicle from Sarita Rangar. She was the most professional, courteous, and efficient person I have ever dealt with. She made purchasing my vehicle a pleasure! I explained what I was looking for and she delivered!

Jon

Apr 20, 2016

Will guided us to one of the best options for a Certified Pre Owned for our situation. David got us the best financing option available. Car was priced right, haggle free:) Thanks again

Margie

Apr 18, 2016

Went to have my oil changed on my Mustang that I purchased at Parks Ford of Wesley Chapel and as always had a great experience. Everyone in the dealership is so kind and friendly and helpful. A great location to buy a Ford or to have your car serviced. They have an awesome team working in that location!

David Cummisky

Apr 18, 2016

When going to Wesley Chapel, I was looking for a new vehicle as my old vehicle was weary and it was time to trade in my vehicle. Rich from Ford of Wesley Chapel stated that he will call me back if there were any offers on the table. Within a couple of days, he stated that he was willing to do the trade for a brand new vehicle for my old one. As I went there the following weekend, I was able to find the vehicle that I wanted, along with the help of Vince, who helped financed the vehicle to not make me go over budget. They both helped me tremendously and was willing to go far and beyond the call of duty. I was able to find a vehicle and make payments only $80 more than my original payment. They've also included a bunch of complimentary services with the vehicle as well as excellent rebates. From a 2009 Chrysler PT Cruiser to a 2016 Ford Focus, I was able to get the best deal I've ever had. They deserve all the praise in the world to have helped me do what they've done. I'm extremely grateful and I would recommend them to everyone. Thanks guys!!!

Scott1960

Apr 18, 2016

We dealt with salesman Walt Bucklin. He was very helpful throughout the entire process...very thorough, but not pushy. We were introduced to the Service Manager as well as the Manager of the dealership.Right through to the finance process, I'd say it was a pleasant experience.

HarleyRIder

Apr 16, 2016

They work hard to earn your business. George called us several times trying to invite us to visit the dealership, though on the internet, it did not appear that they had the vehicle we wanted. Once there, David worked to show us two vehicles in comparison and worked with us to help make a decision. We bought a "pre-owned" 2016, not in the color we thought we wanted. However, we are pleased with the fair evaluation of our trade in and the financing efforts to find a loan with a lower interest rate on a pretty decent rate we brought from the financial institution.

melusa1

Apr 16, 2016

I contacted them originally through TRUE CAR, "super low price deals", Robert Vido, Internet Manger gave me a STUPID Price so I called him and he came down like $200, LOL!!! When you have their invoice from Edmunds sitting on your screen what do they think it is still the 1920's. So I left a vm message for Terry Mullane, GM, he never answered my call but turned me over to Shane Norsworthy, General Sales Manager who said he would have Frank Lacey , Sales Manager send me much " Much Better" numbers, HA HA!!!!! All the time Vido is still contacting me who I told Shane I never wanted to speak to again, xxx??? Bottom Line Up Front BOYS, I bought at Bill Currie because they know how 2 800+ credit scores should be treated. You missed a SUPER DEAL BOYS!!!!! Just a HINT for you start with a Fair Price, Fair Trade Value and you might sell more than 100 cars a month. If you want an AWESOME DEAL go to Bill Currie and see Joe Moon & Mike Valdes, LOL!!!!!! By the way VIDO, never contact me again!!!!!!!!!!!!

Ryan Bisarra

Apr 13, 2016

Ralph helped me seal a crazy deal on a brand new 2016 4x4 F250 Lariat. I wanted no sunroof he got me no sunroof. I wanted ac seats I got ac seats. The whole crew including the the owner helped me get the vehicle that I wanted. If you are looking for a Ford, head on over to Parks Ford. Tell Ralph that Ryan Sent you.

Caitlin

Apr 12, 2016

I was referred to Parks Ford by a coworker. My sales woman, Sarita, was very helpful and patient with me. She took into account everything that was important to me throughout the buying process, and passed that information onto the finance manager, David. They gave me plenty of options for warranties/care packages to make sure my car and I could be taken care of, and made sure I stayed well informed to make an educated purchase. I will definitely go back to Parks Ford for my next vehicle.

Caitlin9890

Apr 11, 2016

Saleswoman Sarita was wonderful! She took into account everything on my wishlist when it came to buying a used car (low miles, affordable payments, extended warranty, etc.) to make sure my new vehicle and I would both be taken care of. She passed all of my wishes onto David, the finance manager, to ensure I stayed well informed throughout the entire process. I would definitely buy a vehicle from them again.

Cummisky

Apr 11, 2016

We went to Park Ford of Wesley Chapel with my Husband's son so he could get a vehicle. Rich Jodway went above and beyond to get him a deal. We were so impressed that we decided to get a truck at the same time. Rich helped us find the right truck and my husband loves it. Rich made our buying experience great. Thanks Rich

Harvey Glasgow

Apr 11, 2016

My salesman Jay Acevedo did a really good job in assisting me through the purchase of my vehicle, GREAT GUY! After purchase he made sure that 1) I had everything I needed from my old car 2) assisted in hooking up my bluetooth phone in the new car 3) transfered my Sirius account from old to new.

TAMMY PEPPERS

Apr 8, 2016

I went to Parks Ford to buy a buy a car for my granddaughter for graduation,Sarita was very helpful and informational, very nice, great customer service she got us in the car we wanted,I felt like I made a new friend.

sarah hart

Apr 7, 2016

Robert was very professional, polite, flexible and helped educate me on this vehicle. I was still on the fence when I went to the dealership to view this vehicle. Robert was very thorough regarding the features and the whole buying process. I felt very comfortable and confident in selecting this vehicle and this dealership after my first encounter. Robert was very patient and made sure all my questions and concerns were addressed. Robert made sure to follow up during my transition period ensuring the car I selected would be waiting for me when I was ready. I was very impressed with the way Robert delivered the vehicle as if he was buying this vehicle for himself. Everything from my first encounter, through the finance and to the grand finale was a very positive and stress free experience. I would refer ANYONE I know to this dealership and to Robert. I know where I will be headed for any future vehicle purchases. Thank you again Parks Ford of Wesley Chapel!! ~ Sarah

CharneeW

Apr 6, 2016

I honestly went there only to test drive a car and buy somewhere else. We had a previously bad experience from a manager there that didn't think we were serious about buying a car. Yet, this was a completely different experience! Our salesman Ray Gierke was so patient and helpful, I immediately knew I was going to buy a car from him. He is truly the reason why we stayed and bought a car. I never once felt pressured to buy. Thanks to Ray and the amazing team that helped us out, we will definitely buy there again. Thanks Ray for making this a easy and painless transition for us!

Karbam

Apr 5, 2016

Went above and beyond to get me in the vehicle i wanted. Great customer service and loyalty. Friendly at all times and maintained great position until the sale was complete.

h2oman

Apr 4, 2016

After an unpleasant experience the evening before at another dealership (who we had been faithful customers of for almost 15 years) we went to Parks Ford of Wesley Chapel at the recommendation of my father. He was pleased with his F150 purchase last month and said to give them a try. We were immediately greeted by a smiling Sarita Rangar. We explained our experience the previous evening to her. She was very professional in never saying anything negative about her competitor when we discussed what had happened to us. She was very helpful in our search for our new vehicle. Sarita spent time with us to determine exactly what we were looking for in a vehicle. After consulting with her manager, Frank Lacey, they were able to find a Ford Explorer in their inventory that met all of our needs and wishes. Sarita was very knowledgeable in the SUV's features and went out of her way to be sure every question was answered. Carlos Gonzalez did the paperwork quickly yet thoroughly so that we were on our way home with our new Explorer in just a couple of hours instead off all day as has happened to us in the past. We couldn't have asked for a better experience purchasing a new SUV than we had at Parks Ford of Wesley Chapel. We would highly recommend that anyone considering a Ford product give Sarita, Frank and Carlos a chance to show them how enjoyable buying a vehicle can be.

New Explorer Car Guy

Apr 4, 2016

I recently purchased a new 2016 Ford Explorer from salesman, Robert Vido. He was a very professional sales rep and I truly admired his aggressive but extremely courteous nature. He also worked well with his sales manager in our very fair negotiations. I would recommend Robert to anyone as well as friends and associates for their future automotive needs.

h2oman

Apr 4, 2016

After an unpleasant experience the evening before at another dealership (who we had been faithful customers of for almost 15 years) we went to Parks Ford of Wesley Chapel at the recommendation of my father. He was pleased with his F150 purchase last month and said to give them a try. We were immediately greeted by a smiling Sarita Rangar. We explained our experience the previous evening to her. She was very professional in never saying anything negative about her competitor when we discussed what had happened to us. She was very helpful in our search for our new vehicle. Sarita spent time with us to determine exactly what we were looking for in a vehicle. After consulting with her manager, Frank Lacey, they were able to find a Ford Explorer in their inventory that met all of our needs and wishes. Sarita was very knowledgeable in the SUV's features and went out of her way to be sure every question was answered. Carlos Gonzalez did the paperwork quickly yet thoroughly so that we were on our way home with our new Explorer in just a couple of hours instead off all day as has happened to us in the past. We couldn't have asked for a better experience purchasing a new SUV than we had at Parks Ford of Wesley Chapel. We would highly recommend that anyone considering a Ford product give Sarita, Frank and Carlos a chance to show them how enjoyable buying a vehicle can be. They were informative, helpful and courteous without ever being pushy. True professionals who are a pleasure to deal with.

Valerie

Apr 1, 2016

I literally drove so far to get to this place and it was completely worth it.this dealership did everything the could to get me in a car. my dealer Jesus van der herust was friendly and made sure I understood everything.he was informative and very helpful.i heard about this place from my uncle who purchased two cars from here so I knew it would be a good place for me to go.my uncles dealer was also Jesus so I was glad that he worked with me to get me a new car.

First_Ford_purchase_in_68_years

Apr 1, 2016

Sarita was very much the expert carefully listening to my needs and making recommendations relevant to car model, color, and assorted accessories. Within a short while we were test driving a new Explorer with the needed accessories and color as she carefully stepped me through all the options of the vehicle demonstrating how everything works. This was probably one of best car buying experiences I have had to date, and would strongly recommend Parks Ford to anyone. A special thanks to the Sales Manager Craig for his support during the sales process and the finance person (David) who made the grueling signature process go so fast.

Trent Phillips

Mar 31, 2016

Sales Represenative Ralph Carniero was very helpful and knowledgable about vehicle i purchased. Went above and beyond to make sure i got the best deal that worked with my budget. Would definitely recommend Ralph and Park Ford Dealership to anyone interested in purchasing a vehicle.

KARINAP15

Mar 30, 2016

I recently purchased a Vehicle from Dorian Sinclair. He was very friendly and very professional. He made the purchase of my new car a great experience nothing compared to other dealers and sales person. Everyone at the dealership was kind and friendly! I would recommend anyone who wants a ford to go to Wesley Chapel Ford and ask for Dorian!

Sharon

Mar 30, 2016

The Process of buying a new car was very pleasant and quite smooth. Jay Acevado was very knowledgeable and made the experience the best I have ever dealt with in all my years of car buying.Duber Garzon worked with me in coming to an agreement that was very satisfactory and therefore made it possible for the purchase of my Ford Escape. I thank all involved for being so helpful and not using pressure tactics to seal the deal.

scronin

Mar 30, 2016

Found our car and this dealer through Truecar.com. David was great to work with. The transaction went very smoothly. I would happily go back in the future.

RDA

Mar 30, 2016

Jay Acevedo our salesman was great, he answered all our questions and showed us things about the truck that we would not have thought to ask. We have never had a better test drive. Jay was very nice to work with and he knew about the truck he was selling. Will Bozeman in finance was nice and worked hard to get us into the payment that we were comfortable. Thank you both for make our buying experience a pleasurable one.

Gregpry Greco

Mar 27, 2016

Have had good experience with sales and service staff.

Explorer

Mar 26, 2016

Parks Ford was very courtesy, understanding of our needs & wants. They worked hard to make us very happy. The financing was eaiser than I've experienced.

Sharon Legault

Mar 22, 2016

Pete Gordon knows his Fords! I would recommend Parks Ford! They had my family and I out in no time at all. Parks in a gem

DANIEL BUDRICH

Mar 21, 2016

Dorian, salesman, was one if not the best salesman we've dealt with and we have bought many cars. Truly was a great experience and we got a great car.

Jeff B

Mar 20, 2016

Michael Abati was on top of everything and kept me well informed.

Dallas Wimberley

Mar 20, 2016

Bought my first car here. Pete Gordon was awesome helping me walk the whole lot to find what I liked. Then was patient while I went elsewhere and came back later to test drive. Then Sarita Rangar was there to help when Pete was not available. She worked hard to help me get the car in less than an hour so I could make it to work on time. Two great people who deserve 2 thumbs up for working with the customer and helping me make the biggest purchase I have made. Being 20 they not only helped me as they should but taught me what it takes to buy a car. I will visit them again, if the need arises.

dal1996

Mar 19, 2016

Bought my first car here. Pete Gordon was awesome helping me walk the whole lot to find what I liked. Then was patient while I went elsewhere and came back later to test drive. Then Sarita Rangar was there to help when Pete was not available. She worked hard to help me get the car in less than an hour so I could make it to work on time. Two great people who deserve 2 thumbs up for working with the customer and helping me make the biggest purchase I have made. Being 20 they not only helped me as they should but taught me what it takes to buy a car. I will visit them again, if the need arises. (Dallas W)

kmquarles

Mar 14, 2016

Jesus Vander-Henst and Vincent Ipplito were very helpful and made for a pleasurable experience.jesus spent alot of time with us and made sure we were comfortable in the car.we will definitely be back.Thank you Parks Ford

themis

Mar 14, 2016

Experiencia excelente en la compra de mi Carro, la atencion fue excelente y my amables sin ninguna Presion y buscando la mejor soluccion para el cliente.

RICHO

Mar 13, 2016

My experience with Ford of Wesley Chapel was excellent. Everyone we spoke to and dealt with was helpful and spent the time to work with us on the purchase. There were three people helping us. I wanted thank them all.Our sale person Garrett Burkybyle very helpful from the moment we meet him. He was thorough in showing us the various vehicles, the whole car protection offering. When we selected one, pulled together the cleanup and demonstrated the features on the car completely and thoroughly. Plus the test drive was actually fun. The sales manager on the lot that day was wearing a few hats and seemed very busy. However, Duber Garzon dealt with us in a friendly, open and what I felt honest way on the pricing and value of the car. He took the time to greet us and when we left he was there to thank us when we left.Carlos Gonzalez was very helpful and clear on the steps involved in understanding and completing the final paperwork. He was patient in going through the vehicle protection offerings. In short I was impressed with the staff and the effort in making the process as clear, easy and thorough as possible. We will be back.

Karen1961

Mar 13, 2016

my salesman Robert Vido went above and beyond to get me into the vehicle that I wanted for the price I could afford. I was so impressed but the cust service I received from Park for I will never go to another dealership except the. I tell all my friends and co-workers to go to Parks if they need a new vehicle I have purchased a many cars in my life and have never been treated like that. Thanks Parks for the wonderful experience. :)

Tracy Piscitelli

Mar 12, 2016

Purchsed a pre-owned Ford from Sarita Rangar at Park's Ford and couldn't be happier! Everything was wonderful from the price of my vehicle to the professionalism of the sales and finance staff! All around it was an A+++ experience!!!

Nat12345

Mar 12, 2016

We purchased a new Edge and traded in a vehicle. Everyone we dealt with was very professional. It was a very good experience and we left happy. No complaints

Tracy P 072815

Mar 12, 2016

Purchsed a pre-owned Ford from Sarita Rangar at Park's Ford and couldn't be happier! Everything was wonderful from the price of my vehicle to the professionalism of the sales and finance staff! All around it was an A+++ experience!!!

Ben Sepulveda

Mar 11, 2016

This was probably the best car-buying experience that I've encountered in over 10 car purchases. Everybody, form the General Manager, the Sales Manager, Mr. Carlos Gonzalez and my salesman Mr. Dorian Sinclair, took a close and personal approach to my situation and needs and made every possible effort to find me a deal. I am extremely thankful and great full for their level of service. They have gained a customer for life.

JY

Mar 10, 2016

Sales Rep was very helpful, spent a lot of time taking care of us and got the car of our dreams. Recommended for friends and family.

danif150

Mar 10, 2016

Parks Ford Online Sales Manager Robert Vido sold me a 2007 F150. Very nice looking truck in the dark when I first looked at it. Sadly Robert Vido lied to me and my fiance about the All Terrain Tires and about the damaged CD player. I am also disappointed with Robert Vido for not mentioning anything about the front bumper being more damaged than it looked. I bought this used truck knowing I would spend some money later. The amount of money it will take to fix this truck was not part of the deal. I am very disappointed with Parks Ford and at their Management team for not responding to my complaints.

XX

Mar 9, 2016

Went to dealership with no intention of buying , just to look at a certain vehicle, Rich and manager Frank were fantastic almost went home with new car.

Chris

Mar 9, 2016

With a dream car in mind I walked into Parks and easily derailed by the enormous stock they have on hand. Working with Robert Stephens originally, he worked with me diligently to provide as many choices available to my desires but failed to land the deal due to a set of rims. Enters Frank Lacey - Mr. Lacey knew "exactly what I wanted" and appeared to find any type of description we offered tiresome. After several attempts by us to provide the exact VIN number of the vehicle we were pursuing or by showing him pictures of the vehicle, Mr. Lacey had a vehicle transferred in from another dealership only to find the vehicle was not same vehicle I desired. My husband waited at that dealership for 9 hours only to be showed a vehicle that was incorrect. With no apology for the error from Mr. Lacey (only an apology offered by Robert Stephens, which this was not Robert's mistake to apologize for) and no desire adjust the price of a demo car I left empty handed. The staff just seems too eager to push the customer out the door with something - anything - and not caring whether it is a vehicle they preferred. They appear to be trying to one of the big Ford dealerships here in Florida like Brandon Ford and Elder Ford. They have a lot to learn before they can claim that crown.

Rabeiro1972

Mar 9, 2016

Nissan dropped the ball on us and Dorian Sinclair and the Wesley Parks Ford team slammed dunked it!Dorian Sinclair is the man to go to. Made the whole process a stress free successful signing. Highly recommend him and I will definitely see him again soon.

pam frederick

Mar 8, 2016

Looked for a new car for over a month. I stopped in on a very busy Sunday and had to wait to speak to a salesman. However it was worth the wait. Brett Rumsford was an exceptional sales agent. He went above and beyond to find the one I wanted. The ford .transit I wanted was not on the lot.even when the first one he located sold he still kept looking and found one out of state.I am very happy with my purchase and look forward to making this my dealer for all my vehicles in the future years

castalia9

Mar 7, 2016

Jay Acevedo worked with me to find just the right car for my budget and preferences. He took the time to go through all the options with me so I could compare everything and know that I was making the best choice. There was no pressure at all. Jay was really nice, has a great sense of humor and went out of his way to make sure the whole experience exceeded all expectations. : ) Will Bozeman in Finance was also fantastic. He found the best interest rates possible for me, explained all of the paperwork and answered all my questions. This is my second vehicle purchased from Parks Ford Wesley Chapel and I would not go anywhere else. Their customer service -- both in sales and the service department -- is excellent and it really makes a difference.

M

Mar 7, 2016

We came in 1 week before for info, the car we wanted was not in stock, and then left the next week with a brand new car. No pressure and down to Earth. We are in the process or ordering 2nd.Easy and painless.

Rjpiazza

Mar 7, 2016

Once again, Parks Ford of Wesley Chapel delivered exactly what I needed. I bave been a loyal customer of the Parks Family of dealerships for many years. Shane Usery was a tremendous help. He was professional and low pressure, which is what I have come to expect when dealing with this group. I got exactly what I was looking for at a price no other could match. Once again, I am 100% satisfied with my overall experience. Everyone I dealt with was awesome! Thank you Parks Family!

JoeK

Mar 5, 2016

This is our second purchase from Ford of Wesley Chapel. I would not go to another dealer. We travel 1 hour to get to the dealership but they treat us with the utmost respect. They work very hard to resolve any questions immediately. Robert Vido, our salesperson, made this last purchase seamless. Kudos to the dealership for having him on board. I would recommend this dealership over all others in the 100 mile radius of Tampa.

Ebnewcar

Mar 5, 2016

We went in On Saturday 3/5 to buy a new Edge. She was helpful, found exactly what we wanted, helped us from the start to the end.

Carlos

Mar 5, 2016

The staff was very welcoming and helpful. They helped me find a car that best fits me at an affordable price that was hard to refuse. I highly recommend anyone to purchase from this dealership.

Tokyo110

Mar 4, 2016

First I want to thank to Will Bozemen for selling me a Chevy Cobalt 2years ago giving me a second chance in my life to rebuild me credit back up. From 430 to 2 years later now at almost 700! Now last week I bought a 2016 Ford Focus 5speed with everything in it! Best deal ever! Thanks to Jay Acevedo, Joe Della fave, both in sales and Carlos Gonzalez in finance. Neither of them pushed me to selling the car to me and was treated like any other friend I have. They saw how hard I worked to bring my credit up so they also put so much effort into helping me too. Even from 2 years ago they still did. These guys at Parks Ford Of Wesley Chapel are amazing! next car hopefully will be the 5.0 mustang. Thank you Parks Ford!!!!!!!!!! You really have changed my life and made everything possible. Btw the rating of my satisfaction and everything els in the experience I recieved is off the charts. 5stars is not enough!??

Abeal93

Mar 3, 2016

I was met by Walt Bucklin when we first arrived asked about a truck I saw online he went to get the information and from then on was one of the nicest salespeople I have dealt with in buying a car I went to another dealership and was talked down to and not treated nice but at Parks Ford Walt Bucklin was very helpful and friendly and very accommodating will definitely buy another car from them and reccomend him highly

Charlie1

Mar 3, 2016

I was definitely not looking to buy a car. I was actually there with my husband picking up my daughters car! Within a few more minutes we were test driving a 2013 Ford Escape with Brett Rumford. As we were not planning on buying a car that day we had to return later in the afternoon and within half hour the negotiations were complete!! There was no games, Brett was easy going, to the point and the dotted lined was quickly signed!Overall the experience with Brett was very efficient and he made buying a car a pleasure instead of a nightmare!! Thank you Brett Rumford!!

mike

Mar 2, 2016

Ralph Carniero met us as we pulled in. Did a great job in showing us the new Explorer we were interested in. Sale and trade-in went very smoothly. This was the second Ford we have purchased at the dealership and we haven't been disappointed.

Dlarocca11

Mar 1, 2016

I purchased a 2016 f-150 and had the pleasure of working with Robert Vido. He was very welcoming and did all he could to make it a smooth process. I would definitely go back to Parks Ford for another vehicle.

Charisse

Feb 29, 2016

I can't say enough about Jay and the rest of the staff at Parks Ford. They made sure our request honored and that we were in the best fit for our family.

rokudan

Feb 29, 2016

From the moment we arrived at the dealership till the final paper work was signed...you could not ask for a better buying experience. It is refreshing to walk into a dealership and be treated with the knowledge and professionalism you should expect but do not usually receive. Our thanks to Jay Acevado and Vincent Ippolito.

Patricia m mccullough

Feb 29, 2016

Rich is the best salesman I have ever dealt with....I will continue to use him for my next vehicle. Thank you Rich Jodway and thank you Parks Ford in Wesely Chapel.I will never forget how Rich treated me when I first came to the dealership awhile back he approach me and walked me through the parking lot showing me every car out there and I told him I was just looking...I thanked him as I was leaving....about 6 months later I came back and I looked for Rich through a phone call because he was so respectful and polite he's really a great guy I purchased my car today thank you again Rich.

Doris

Feb 29, 2016

I want to Thank Garrett & Duber for giving me the best deal on my 2015 Ford Fusion. I had been looking at other dealers and no other dealership would even budge on the list price. I am very happy with my experience at Parks Ford and I would recommend this dealership to anyone who should ask. Garrett was a delight to work with and Duber was very courtious and accommodating. Vincent was quick and efficient.

Stormy

Feb 26, 2016

Very professional & friendly sales staff. Made the process of leasing my new Escape very painless. Very Happy!!!!! I dealt with an impressive young man by the name of Michael Zaranski. He was polite, positive and took the time to answer all my questions about the functions of the Escape. Also worked with another amazing gentleman by the name of Craig Randolph. He took a great deal of time and care when explaining the numbers and options with leasing a car not only to me but to my family so we ALL had an understanding of the process. Vincent Ippolito was a cool guy, He actually made me feel very comfortable with the mounds of paper work that had to be filled out and signed. Thanks guys!

Nino

Feb 26, 2016

Thanks for the excellent deal on the 2011 Ford Explorer. Our kids love it. Everything went smoothly from meetup to delivery. Sarita was very knowledgable on all the technology options the vehicle has and was a pleasure working with. Carlos also got us a good deal on finance. Thanks!

2011FordExplorer

Feb 26, 2016

The Ford brand is always a great buy for us. But this dealership, sales and finance staff makes is a much better experience of buying a Ford auto. Thanks Sarita & Carlos for the great service

ohiocat95

Feb 25, 2016

Robert was very helpful and knowledgeable about the cars that we were interested in. We were very glad that he was so respectful and we didn't feel any pressure like we had at other dealerships. I would recommend that you come and see Robert for a great car buying experience!

Redm

Feb 24, 2016

I went in unsure about what kind of car I wanted but new it couldn't be brand new. I did do a bit of research on the used collection online but was a little afraid of being pressured by the sales person. Jesus understood what I was looking for and showed me what was available and helped me narrow down my choices. I'm glad I was able to test drive and how patient they were with me since it took me a few days to go back and forth finalizing everything. My family have purchased their cars before from this location and the same experience they received, I did too. I love my car and glad I made the right choice with the help of the staff, including Ray, the manager & the finance guy, Vince.

KimberlyR

Feb 24, 2016

I was nervous about choosing and negotiating for a new car. You hear all of these horror stories. But I did my homework and found they were asking a fair price for my CPO car. The salesman Robert Stephens was very friendly. He was very knowledgeable about the car and the CPO program and benefits. We worked out an acceptable deal for both the car and my trade-in. I would definitely go back if I needed to buy another car, and I'd ask for Robert. He made the whole thing a pleasant experience.

T3

Feb 23, 2016

Poor Management Un trust worthy SALES MEN I WILL NOT DO BUSSINESS WITH THEM A AGAIN AS FAR BUYING A CAR OR A TRUCK . NOT GOOD

Digfoot

Feb 23, 2016

I had searched all over the Tampa area for a 2015/16 new Ford Edge with the features I wanted and the price I could tolerate, One of the last dealers that I visited was Parks Ford. The Sales staff was relatively knowledgeable and friendly. As is typical with all dealers, we had to go through several offers-counters and a parade of management to get to a deal on a new 2015 Ford Edge Titanium. I am happy with the financial arrangements, but was less than impressed by parts/service. When I bought the car I went to the Parts Department and ordered a cargo mat and a rear bumper protector. "No problem. We can get those in a day and we will call you." After a week, there was no call and I found the OEM parts on Ebay even cheaper with free shipping. I ordered them. The day after I ordered the parts Parks Sales called to follow up on the purchase of the vehicle and to see if everything was fine. I told the salesman about my disappointment with Parts Department. The very next morning I got a call from Frank Lacey (Sales Manager) saying that "This is not the way we do business and I am committed to make this right with you." He told me to bring the parts in when I received them ant Parks would install them. The parts arrived in a couple of days and I took them up to the dealer and met with Frank. He immediately had the part put on my car and he insisted that Parks Ford reimburse me for the cost of the parts that I bought. He handed me a check on the spot and apologized for the lack of follow-up by the Parts Department. I was amazed at how much they wanted to "make it right". They turned around my negative opinion to a very positive experience. I believe Parks Ford tries to do right, but every now and then there are minor issues like mine. They don't see them as minor and worked hard to make me appreciate them....and I do.Oh, also, the delivery process was typically long in the Finance Department, but Brett, the salesman who delivered the car was extremely knowledgeable and bent over backwards to make sure we knew all of the features of the Edge. Great!

Emma Alfaro de Schishkin

Feb 22, 2016

Llegue entusiasmada de comprar un nuevo carro y el recibimiento que tuve fue increible, es como estar en casa, Jesus Vanderherst , Dorian Sinclair, Duber Garzon y Carlos Gonzalez son Excelentes personas, muy profesionales y te hacen sentir increible como si tuvieras tiempo de conocerlos muy amables, cordiales hacen un buen equipo de trabajo y las demas personas tambien son muy amables, por eso Recomiendo mi gente Latina que visiten este lugar, el lenguaje no es ningun problema, como dije anteriormente es como estar en casa. y agradezco el tiempo que se tomaron de mas por atendernos. las palabras se quedan cortas en todo lo que deseo expresar porque Sali Feliz y los invito para que visiten es lo mejor FORD WESLEY CHAPEL. Mil Gracias.Emma Alfaro de Schishkin

renate

Feb 21, 2016

Sarita was wonderful, she took her time and showed me all my options, She showed me the Escape that I wanted, She was professional happy and answered any questions I had. Vincent also was very professional. Last Sunday I went to Lakeland Ford I had an appointment the sales person wasn't there, they wouldn't work with me told me to go home a save my money for a down payment. Parks with Vincent and Sarita help gave me options that I could live with. Thank you

FrankAbdel123

Feb 21, 2016

I purchased a car from Brandon ford and there service dept. was the worst. I had few issue with my care and had to file a lemon law. Ford was great and purchased my car and offered me to replace my car. Parks Ford was great since I did not purchase my previous car. Robert jumped the day he seen me coming and knew I did not have a sale. Vincent and Robert went above and beyond getting me the car I wanted. He was so great we ended up purchasing another car for my wife.

whubby1

Feb 18, 2016

My wife and I recently bought a new Motorhome and wanted a vehicle to tow behind us, so we started looking. Our salesman for our last three new cars has been Robert Vido and when the need for a car to tow came about, we thought we would give him the opportunity to sell us another vehicle. If we didn't like and trust him, we would not have been back to see him. We told him what we were looking for and he found us a vehicle that would work for us. The process was pleasant and we felt like we got a good deal. We will definitely return to Park Ford and Robert when we need another vehicle.We are very happy with the service department and the service we receive from them.

Elizabeth Claudio

Feb 17, 2016

Excellent experience, if you need to buy a car Parks Ford of Wesley Chapel is the place! Excellent Sales consultant Jesus VanderHenst help us with the purchased of our New Ford Edge.

Elizabeth Claudio

Feb 16, 2016

I just bought my new Ford Edge in Parks of Wesley Chapel, excellent dealer and the sales consultant Jesus Vanderhenst was also excellent, very patient and understanding. Thank you so much we are very pleased with our purchased.

blueoval family

Feb 15, 2016

We were served by Salesman Walt Bucklin and Sales Manager Craig. They were very friendly, non-pushy, and we were able to get a good deal on a great, Ford Certified 2013 Taurus. The final price and trade-in on our 2010 Taurus was fair and we really like the Certified warranty coverage. Absolutely love this car. Thanks Parks Ford for a great car buying experience.

Lock6987

Feb 14, 2016

It's really nice to have professional service and attention to detail. From the beginning Robert Vido the Internet Sales Manager kept me informed during the process of my eventual vehicle purchase. If you are looking for great service you need not look elsewhere.

yolee

Feb 14, 2016

Recently purchased car from Parks Ford Wesley Chapel and experienced Awesome personalized service from Internet Sales Manager Robert Vido. He was polite, kind, attentive and the whole transaction was quick and precise. If you interested in good quality service go see Robert Vido at Parks Ford!

woody3574

Feb 14, 2016

We had a very good experience working with Ray Gierke to purchase our 2013 Expedition XLT Ray was not a pushey sales person he answered all questions in a professional manner if we were to buy again we would deal with Ray and the other fine people at Parks Ford. Will be seeing you for reg maint. and repair work if the need should ever arise.Thank YouGary Woodard

michele64

Feb 13, 2016

Its hard to put into words how impressed I am with this dealership and the customer service provided by everyone I came in contact with. The first thing that impressed me was the way Dorian Sinclair showed me every little detail in the new Ford Edge I was interested in. He has a real passion for his job and took time to answer any question I had and informed me of many details I wouldn't know to ask. I feel I got an excellent price on my new car and believe me, I did a lot of homework and visited other Ford dealers, but none could compare to Parks Ford! I drove from Clearwater and I will recommend Dorian Sinclair and Parks Ford to all my friends. We are an active duty military family and this was my first time purchasing without my husband present, it couldn't have gone smoother, and I love the military rebate they offer! Thanks Dorian and Parks Ford!

steve123

Feb 13, 2016

This was my first experience with Ford (and this dealership). I purchased a certified Explorer. I've had poor experiences with dealers in the past, so I went into this with extreme hesitation. Thankfully, I knew the car I wanted, so the selection process was fast and easy. Sarita made the sales experience both professional and personal. Even when pointing out a couple of very minor things that needed to be fixed on the car, she and the manager made accommodations without any hesitation. I felt like i left the dealership with an AMAZING deal! Sarita maintained great communication with me to assure I was happy with the vehicle and that the issues were addressed. After the purchase, i dealt with the service department to address minor issues from the initial sale. Rob Petron handled my case extremely well and was accommodating despite my work schedule. I'm very happy with the overall experience - they've acquired a long-term customer!

Savir

Feb 13, 2016

Walter was great, no hassle sales person. I would recommend him to anyone. He made my son and I very comfortable with the entire experience.

melandtroy

Feb 11, 2016

We have bought few new cars that are all Fords throughout the years and always leave there with a happy face. We live in Holiday and drove almost an hr to get there but very worth it. Our salesman Dorian Sinclair sold us both times a brand new car. Everyone there makes you feel very comfortable and are friendly. Carlos Gonzalez explains all the financing and makes everything easy to understand.. I highly recommend Parks Ford of Wesley Chapel. Awesome people !!!!!!!!

Dave

Feb 10, 2016

The Ford Dealers service center was excellent, so if you have problem try this Dealership first. The only problem I have is with Ford corporation ; if they had done there home work on that new transmission of theirs I would not have been the Dealership multiple times for the same trouble. It now appears that the company has gotten the message after three years ,and are proceeding to correct there mistake. Will Smith was on top of everything and kept us informed about what was going on with our car : otherwise known as courtesy. Other automobile Dealers have forgotten that concept and I move on to another car dealer. Thank you

kumbuyah70

Feb 9, 2016

I was referred to this dealership by a friend of mine. I typically am not a fan of the whole car buying experience but from start to finish Craig Randolph, Joe Dellaface and Will Bozeman did their best to make sure I got in a great car at a price I could afford. I look forward to telling anyone who will listen to check out Parks Ford and their amazing staff.

softball6

Feb 8, 2016

Jim Smith was amazing and Carlos Ridriguez made the financial side smooth. Boys gentlemen even helped entertain our 8year old son who was along for the experience. We went in looking to purchase a car for our oldest son. Jim was attentive and made suggestions to fit our needs. We have now purchased all 3 of our cars from Parks Ford and will continue to do so in the future.

ashley94048

Feb 7, 2016

This Ford dealership will do whatever it takes to make the customer happy. Originally I was having a lot of trouble purchasing myself a new car, but I had a great car salesman who went above and beyond to make things happen. This guy was Jay Acevedo, and I recommend anyone who intends on buying a new car to go directly to him. He is extremely knowledgeable and will find the perfect car that you are looking for. The next time I purchase a car or need any type of maintenance done this will be my new go to spot from here on out.Thank you again for turning this experience into a great one. I'm truly grateful to have dealt with everyone involved, especially Jay.

garret

Feb 6, 2016

THIS PLACE IS AN ABSOLUTE JOKE. WORST EXPERIENCE OF MY LIFE AT A DEALERSHIP AND I WAS IN THE BUSINESS FOR 3 YEARS. MANAGEMENT COOULDNT CARE LESS AND VERY DISORGANIZED. THEY ALL LIED TO ME AT DIFFERENT TIMES AND RAN AROUND IN CIRCLES. I WILL TELL EVERYBODY I KNOW TO TELL EVERYBODY THEY KNOW, THAT THERE ARE PLENTY OF GOOD DEALERSHIPS IN THE TAMPA AREA SO DO NOT BOTHER WITH THIS ONE.

Connie

Feb 4, 2016

I find that Wesley Chapel consistently provices excellent customer service and workmanship, and I recommend the dealership to others.

jennalynn

Feb 4, 2016

The sales person Jonathan Acevedo was so informative I had no problem realizing that this was the car I wanted. He was not pushy but merely spoke of the benefits of having the car. I was sold on the benefits of the car and the overall safety that I felt in having one. Once I made up my mind I was in and out. Mr. Acevedo has great customer service and personality. He was a pleasure and all the transactions went smoothly.

aescobio

Feb 4, 2016

Jay Acevedo at Parks Ford did an incredible job locating the vehicle that met my specs and more importantly price. Never felt pressured or hassled as I did with other Ford dealers during my search. Cannot be more pleased.

KarenL

Feb 3, 2016

Will Smith is my Service Adviser. How great is it that Parks Ford of Wesley Chapel gives you such individual service?! Will is great to work with, tells it like it is so I can make informed decisions. I wouldn't take my car anywhere else for service.

gailgodin

Feb 1, 2016

Pissed consumer report on Ford dealershipI'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character reference. I purchased a vehicle on the evening of 11/17/15. Within 12 hours (the morning of 11/18/15) of purchasing a 2000 Mercury Grand Marqui from Parks Ford of Wesley Chapel, (David Bonsey was the salesman and one of the managers or financial wizards had to put their approval on purchase), I had buyers remorse and attempted to explain the facts and "whys" I didn't want the car. AFTER purchase I looked up Kelly blue book value and found it to be half of "THE GREAT DEAL" they were giving me. I paid $7,000 for a car listed in Kelly Blue Book with a value of $2051.00-$2901.00. I'm not driving the car so I've not put miles on it. They won't return my call, always with other customers. Made mistake of paying cash so I can't stop payment of check. Today is 11/12/15 and I still haven't heard from either customer service, sales, or manager. I have a feeling they are simply waiting out 72 hours so I will NEVER get my money back. 1/29/2016Worst company EVER. Contacting BBB Pissed consumer report on Ford dealership 1/29/2016Worst company EVER. Contacting BBB tomorrow. I'd give them zero or negitive stars if they'd been made available!! That's what they deserved due to their service all-around (except the receptionist). Parks Ford of Wesley Chapel has been and continues to be seriously deficient in all areas of customer service. Customers ARE NOT their primary concern; the big bucks are. They (management) are just plain awful and totally unprofessional. DO NOT EVEN DRIVE THROUGH THEIR PARKING LOT. THE VULTURES ARE JUST WAITING TO TAKE ADVANTAGE OF THE NEXT UNKNOWLEDGEABLE & UNINFORMED, TRUSTING PERSON TO TAKE ADVANTAGE OF. It certainly is disgraceful that these men (I use this term very gingerly as there's not a bone in my body nor breath in my lungs that believes the male management are honest, stand-up, trustworthy characters possessing the qualities of a decent human being. Doing "the right thing" isn't part of these "managers" managerial skills. Their momma's & daddy's should've spent a few more years teaching these boys how to respecting people, in general; customers, specifically. The "management" could have, should have, shown a little more respect and honesty towards any and all who walk through their doors, especially since, as. a twenty year, 100% disabled, Air Force retiree, I put them & the rest of my/our country first and foremost, standing ready to fight, defend & lay down my life for this country and every soul in it. THIS IS MY THANKS FROM PARKS FORD OF WESLEY CHAPEL!! Disgraceful!!!!

Andrea Tussey

Jan 31, 2016

We found the Escape we wanted and the process was easy, our sales consultantwas very helpful l and pleasant to work with.

jackie

Jan 30, 2016

Will Smith always greets customers with a smile and nothing seems to be too much trouble I always feel comfortable talking to him about my ford focus he is a pleasure to deal with.

KerryB

Jan 30, 2016

Robert worked very hard to find us the right truck in our price range. Frank was very friendly and helpful in working the deal out.

A very happy Steve and Susan P.

Jan 27, 2016

Duber and Walter were absolutely the best. Both were outstanding in sales and service and we will shop with them on our next vehicle purchase. Carlos in Finance went above and beyond his job also. Steve and Susan Piper

lovemytruck

Jan 26, 2016

I took my new to me F250 in for warranty work. Will Smith was wonderful. I had to wait on the vehicle and he took it right in and did his best to make sure that I was in and out as soon as possible. He made sure that I was comfortable while I waited and came to find me as soon as my truck was completed. He is always professional and polite and a great job of taking care of his customers.

pitoblane

Jan 25, 2016

Awesome team, that really work to satisfied the client. They have to much patience and willing to do anything to help the client. I recommended. Thank

Pasqua Vona

Jan 22, 2016

I am having trouble with the transmission. I own a 2014 Focus Ford. When I put my foot on the gas pedal it chatters. The dealer is ordering a new clutch.

Escape.susie1945

Jan 20, 2016

Our salesman, Joe Dellafave was excellent in ever aspect from letting us drive a car to a real deal. Everyone was very, very nice and never pressured us in any way but met our price. Thank you Parks Ford of Wesley Chapel.

Reviewer1946

Jan 20, 2016

I was driving by and stopped without an appointment to see if I could address some minor issues. Nick was amazing and fixed my broken visor himself without even taking the car back. Will helped me reset my sync to trouble shoot without having to drop a bunch of $ on a possibly unnecessary software update. With this type of service for customers every time I visit, I would recommend them to anyone!

KAFerg

Jan 20, 2016

I wasn't planning on buying a car right away. I was just looking to get an idea of pricing and availability. I ran across a deal at Parks Ford that I could not pass up. They gave me the value of my trade it and I couldn't be happier. Sarita was VERY nice. She was knowledgeable and a real pleasure to work with. She doesn't give you the feeling of your typical car salesman stereotype.

Kiefa

Jan 19, 2016

Parks Ford of Wesley Chapel is an awesome dealership. I went in looking to purchase a red Ford Escape with a sunroof. However, I left with a brand new 2016 Smokey Gray Ford Escape for an amazing price. Dorian Sinclair was very helpful, respectful, nice to work with and made my trip their worth while. I am very pleased with how I was treated within the dealership especially by my sales man I am also very excited and pleased with my amazing purchase. I will refer any and everyone to Dorian Sinclair and I cannot wait until we can do business again.

Millers08

Jan 18, 2016

We purchased a 2008 town n country van last weekend. Our salesman Joe Della Fave was super nice and very attentive to our 7 year old while waiting. The nice woman watching the front even brought him a snack and a drink. The gentleman that did our financial deal was also very attentive to our son. He asked him trivia while going through the otherwise boring process for a 7 year old. The two things that I want to mention about Joe, are first, it was pouring down rain when we were finished with the paperwork and he drove our new vehicle right up to the door so that we wouldn't get soaked. And secondly, we were missing a few headrests when we purchased the van and Joe said he would look around for them. Imagine our surprise when he called a few days later and said that he found them. What a pleasant experience start to finish.

Timothy from Tallahassee

Jan 17, 2016

Needless to say I'm well pleased with the purchase and the entire purchase and price. The money asked for and the trade were exactly at the mark that I was thinking was fair. I was tickled pink at the fact That the price was right they said they would deliver to my door step. A lot of dealers claim to be Internet sales. Most won't answer the question you ask and want you to set up a test drive...and then talk money. Not this group they are up to snuff.Sales Person Sarikaka Sangar was picked to deliver the vehicle. Found her very personable ,knowledgeable and down right sweet. She really impressed me by stopping at my exit and asking for direction. Gps for my house is not accurate. Anyway; she wrote down my turn by turn direction and verbatimley repeated them exactly as I gave them to her.My main internet contact was with David Bonsey and he would answer each of my questions via email. I'm hearing impaired, deaf is the old term. But I can still read. After delivery and Sarita had already left I did not have the key pad code for the keyless entry. David somehow got the former owners code and emailed it to me Sarika also telephonically contacted me with the code..I'm glad they were kind enough to follow through on that request. Thanks Parks Ford ,Internet Mngr Craig Randolph should be proud of his team....thanks Timothy Robinson Tallahassee,Fl.

Larry Kelly

Jan 16, 2016

my appointment was given the full attention, staff was really great. was listened to my needs and problens, although i need to take my truck back to fix one of the things i took the truck there in the first place, i,m sure they will fix it to my satisfaction, good dealer to work with

Spic1

Jan 16, 2016

Sarita was knowlegeable and very helpfull. She was with me until the end. Made a good effort in bringing up all of my questions and concerns. Frank and Will did a good job as well.

Ohio to florida

Jan 14, 2016

My husband and I know Rich from other purchases we made from Ford over the years! We were purchasing this truck from another state and picking it up in Florida so we were a little concerned we might run into obstacles. Rich and the entire staff at Parks Ford Wesley Chapel did an outstanding job . We got an amazing truck at an amazing price and received 5 star service in the process! Thanks again for wonderful experience!

Excellent Customer Service

Jan 14, 2016

Sarita is awesome she help me to the end and was thier for me to make sure everything pulled through, awsome team Frank keep up the good work... They always say hard work pays off and it did thanks once again for helping me sarita and Mike I will let my family and friends know about this car dealership....

TM

Jan 12, 2016

Had a great experience at Wesley Chapel Ford. Robert Stephens made the car buying experience easy and efficient. Would buy there again in the future.TM

acondor

Jan 11, 2016

My wife and I were looking for a replacement vehicle and had narrowed our choice to two brands, but we were undecided upon arrival at Parks. That indecision was resolved through the outstanding professional attention we received from Jesus Vanderhenst. Our every question was answered expertly resolving all doubts and subsequent demonstrations improved our knowledge of the vehicle's capabilities. Later Duber Garson aided in finalizing our choice which required seeking the exact vehicle we desired. All of this was done with minimal delay. The sales contract was finalized with Paul Stokes whose efficiency made the process go quickly but expertly. We came away from our buying experience feeling good about our choice and happy to have met and worked with the Jesus, Duber and Paul.

Siobhan Fout

Jan 11, 2016

I bought a 2015 Taurus, brand new only 29 miles on it. It was exactly what I wanted. Customer service was excellent!! Top notch. I will definitely return when I am ready for a new car, but for now I am enjoying this one.

ErReal Pruneau

Jan 10, 2016

My husband and I had a great purchasing experience at Parks Ford in Wesley Chapel. We did not feel rushed, or pressured. We took our time and worked with Robert and Vince and they truly made the car buying experience a pleasant one. Thank you very much guys!

GeorgeR

Jan 10, 2016

My wife and I were looking for a replacement vehicle and had narrowed our choice to two brands, but we were undecided upon arrival at Parks. That indecision was resolved through the outstanding professional attention we received from Jesus Vanderhenst. Our every question was answered expertly resolving all doubts and subsequent demonstrations improved our knowledge of the vehicle's capabilities. Later Duber Garson aided in finalizing our choice which required seeking the exact vehicle we desired. All of this was done with minimal delay. The sales contract was finalized with Paul Stokes whose efficiency made the process go quickly but expertly. We came away from our buying experience feeling good about our choice and happy to have met and worked with the Jesus, Duber and Paul.

Khem43

Jan 10, 2016

Parks Ford works extremly hard to make things happen and to make people happy. They really work for their customers. Definitely would go back there for my next vehicle.

vehicles

Jan 9, 2016

Robert Stephens was very professional, experienced in the product and made our sale easy. Robert actually listened to my request about finding the perfect vehicle for my 18 year old son. Vince in F&I was able to get the papers done quickly and even color coded our paperwork which made it nice at time of signing. I also met with Ricky Rodriguez and he informed me my first service is complimentary and gave my the service hours. Thank you to everyone involved.

billysbaby53

Jan 8, 2016

My purchase was made via internet through my credit union's auto advisor service, so my involvement in the process was minimal. Being new to this method, I didn't know what to expect. What I got was a very pleasant experience and a vehicle that has just about everything I want.

jpclark

Jan 8, 2016

Robert Stephens worked with us on the purchase of our new 2016 Ford Transit Van. Robert made the transaction go very smooth. As business owners our time is very limited, we were in and out very quickly and very satisfied with our purchase.

henry2011

Jan 6, 2016

Will Smith probably developed some sort of secret charisma that he uses to maintain complete confidence with the customers and employees by creating an atmosphere of calm and even relaxed feeling no matter what is happening or whatever the cost may be. Will is Customer Service Friendly and the service impeccable. How good is it you ask, well we drive from Ocala, FL to Wesley Chapel, FL rather than any other dealership closer.

FastJack

Jan 1, 2016

George, Frank, Paul, and Jeff Wilder were outstanding in assisting me in the purchase of 2016 Ford Mustang Convertable.. I have been buying cars from Parks (Heritage) for 20 years. I used to dread buying a car and since I started buying , from Parks ,it has been a pleasure, George and Frank made the buying process easy . Paul was great to work with in the financial area and Jeff , I have delt with on parts for my previous parks cars. And one of the main reasons I buy from PARKs. Thank you Parks Ford for a wonderful experience .John Hern

Ford buyer

Dec 30, 2015

I just purchased my first car at Parks ford of Wesley Chapel, I loved working with everyone there to get my dream car. Especially, my car sales man Dorian Sinclair, he went above and beyond to help me get my dream car. If anyone is try to get a car go to Parks ford of Wesley Chapel and ask for Dorian Sinclair; he will get into the car you want.

DannyBoy

Dec 30, 2015

Having done this a few times over my 53 years, this was by far the best car shopping experience I've ever had. Serita Rangar,Frank, and the rest of the staff made this my sons best Christmas ever. Thanks Parks Ford.

Heidi Cash

Dec 30, 2015

Walt and Will did everything to make this buying experience awesome! Glad that Parks Ford has great people like them! They made it easy to complete the deal

Thanks but no thanks

Dec 29, 2015

Scheduled service. After the FIRST full day and $1400 in services, no improvement in the F150's running ability. Merry Christmas.Rescheduled service for ANOTHER full day with a different diagnosis ( after I probed numerous times and 7 hours of waiting). Decided not to take advantage of the suggested repair and my research tells me that the catalytic converter was still under warranty and SHOULD have been replaced at this service center. LIVID.... Happy New Year to you too.

pwinkle

Dec 28, 2015

My family & I have been buying our Ford cars & trucks from here since before it became PARKS.It is better & better each time. Alan in the Service Dept has been keeping us happy service wise since 2001. TODAY Robert Vido provided all possible help in buying the vehicle I wanted at a price that was fair. If buying a car can be said to be quick, Mr Vido managed to keep it moving. Thank You Robert; thank you Parks!

Tom and Shirley

Dec 27, 2015

All of the sales personnel that we dealt with at Parks Ford were very helpful and professional. We wanted to purchase a specific vehicle with specific options and they were able to find that vehicle for us quickly. The staff that helped us obtain our new Explorer was Brett, Duber, Vince and Craig. We would definitely recommend Parks Ford to our family and friends.

Gavin Gardiner

Dec 25, 2015

Efficient, courteous service. Provided transport home and collection after service was completed

cruzin

Dec 25, 2015

Walter Santino was my sale person and did a wonderful job presenting the truck I purchase, he was very nice to talk to and made a very good presentation for the dealership. I would recommend him to all my friend to purchase a car from him. Again I thank him for helping me make my purchase.

Luca

Dec 22, 2015

I was looking for a certain car and with Robert Vido as my salesman from our first phone call to the day of delivery I was satisfied with every step of the way!

Keith

Dec 20, 2015

F 150 needed routine service. I called and got an appointment immediately. Service was quick and complete. No hold ups.

fish1234

Dec 19, 2015

Ray, Carlos and Robert were great! Were very friendly and informational. Made our entire experience very enjoyable. Will go back to Parks for our next Ford purchase, for sure. Thanks!

Sharon Fabri

Dec 15, 2015

I gave facilities two stars because in my opinion i think loaner cars should be available if waiting on a part that should be in stock. An additional 30 dollars to rent a car was an unneeded expense. I understand that by keeping parts that are not regularly used may cost the dealership money, but batteries and battery cables are mainstays of keeping a car running.

rdr

Dec 15, 2015

Allen Sarne provided Superior customer service. His knowledge of Ford and Ford products continuously prove to be an asset for ford customers. Mr Sarne is definitely an asset to Parks Ford

TLM

Dec 15, 2015

Car buying at parks ford was the easiest I've found. David my salesman was wonderful and did an excellent job. Thanks for a stress less deal

Geno

Dec 15, 2015

On Tuesday Dec. 1st I stopped by Parks Ford looking for a truck. Wow, saw this BEAUTIFUL Red GMC truck. Was met by a GREAT salesman, Dorian. Mr Dorian Sinclair brought me the keys. Wow again. Very nice vehicle. We go inside to his desk and was offered something to drink. At that time I explained to him I was leaving on a cruise Friday Dec 4th with family. Before we go any more on this sale ( I MUST HAVE SIDE STEPS SO MY MOTHER IN LAW COULD STEP UP IN THE TRUCK). He went straight to parts and service to see how much and when they could install them. GREAT only $500 installed!!! So far so good!!! We are a couple thousand dollars apart on the trade. They informed me the would throw in the side steps. They finally said they found some extra money in my trade to make the deal happen. GREATTTTTT. Now as Paul Harvey always says, "the rest of the story". Go to sign papers on the finance. Now the trade dropped from $6700 to $5200. Plus the side step was added for $599. LIES LIES LIES. When i got upset and was ready to leave they finally said I was right. Then we make the deal happen. Go back on Wednesday morning to get the side steps installed. I was informed they would be installed on Monday Dec.7th. Wow LIED TO AGAIN. Then they went and checked again. After about a 30 minute wait was informed they could be installed on Fri. Dec the 4th. 10 am. NO NO NO NO what DON'T you people understand. You told me TODAY AT NOON THEY WOULD BE INSTALLED. Friday at noon I will be on my vacation on a cruise. I informed them I was DONE WITH THEM. I was furious. I told them I would have them installed TODAY and bring the the bill. I spent 3.5 hours of my day getting them installed in Tampa. I received several calls after I left the dealership regarding the problem. After spending my time GETTING DONE WHAT THEY PROMISED ME I CALLED THEM BACK. Side steps were $374.00. I informed them I would be there in the morning at 8:30 am for my $500 dollar check. They informed me it would be READY. ANOTHER LIE. Check was not ready. No one to sign a check. After an hour and half of waiting I got my check. I am 68 years old and this was the worst buying experience I have ever had! Now you be the judge.

MrGrey

Dec 14, 2015

My recent purchase of a 2016 Ford Mustang was made easy by the sales team at Parks Ford. After a series of disappointing experiences at several other local Ford dealerships, where the salesmen attempted to push their 2015 leftovers on me even after I had told them that I intended to order my car as I wanted it from the factory, I found my self sitting across a desk from Robert Stephens. This is a man who is passionate about cars, who carries photos of smoking hot cars on his phone, and is friendly and knowledgeable. We were able to very quickly work out exactly what I wanted to order and negotiate an agreeable price on the spot. Robert Vido handled the details of the car order. The expected delivery date was 6 to 8 weeks initially. However, it was actually 10 weeks till the delivery of the vehicle. My wife and I were kept up to date on the status of the vehicle delivery and coddled over the phone and through e-mail as we quivered in anticipation. When the bright gleaming Stallion of Doom was delivered last Tuesday night, both Roberts took the time to explain every detail of the vehicle as well as set up the many electronic functions. As I drove away from Parks Fords of Wesley Chapel the memory of their beaming faces shall stay with me forever. In other words, I was completely satisfied with the entire buying process and have no complaints at all. Let's hope my good luck continues!

PETE

Dec 14, 2015

I recently purchase a new F150 From Parks Ford in Westley Chapel. The negotiation took less than an hour. I got a good price. the delivery went smoothly with full explanation of the new features. My sales person was Robert Stevens. He made it work with the least effort possible. I highly recommend Robert and Parks Ford in Westley Chapel, Fla. for new vehicle purchases. Don Peterson

ZackR

Dec 13, 2015

I had recently been searching for a specific hard to find vehicle and found it at Parks Ford in Tampa, unfortunately I live in Jacksonville Florida and was hesitant to drive all the way to Tampa to look at the vehicle and do the Financing without knowing for sure i could get into the vehicle but big thanks to Mike Dabrowski and team for working out the financing and getting the vehicle Sale Ready for me before I even drove all the way there. The finance department (Vincent Ippolito) was excellent and got me a better deal than I could have ever expected and out the door in no time. I would also like to say thank you for going beyond your call of duty in returning my rental car for me because the rental place was closed for the weekend. I will definitely be back in the future and recommend you to everyone I know. Thanks again!!

Manda15

Dec 13, 2015

Robert Vido is amazing at what he does and will truly help you with your purchase for whatever your looking for!!!! Thank you so much

Sonyaj78

Dec 11, 2015

I would say that sarida is one of the best sellers i have ever wanted to do business with. She was very friendly av knowledgeable about the mazda i purchased. I will definately tell everyone about her. Shes so friendly and not a hounder like most salesman. She makes sure your happy.

Patricia Perkins

Dec 10, 2015

I have a 2013 F150. I have been busy with the holidays and needed the truck serviced before I took a trip out of state. I called with a small window of times available and was given an appointment that day. I arrived a little early and was taken right in. Again the appointment took the time promised with everything on my list completed.

Scott Rogers

Dec 10, 2015

The team members at Ford did a great job cleaning my car the took the time to make sure I was satisfied.

Satisfied Ron

Dec 10, 2015

Ms. Sarita Rangar, Sales Consultant, was very helpful and patient in assisting me in locating the vehicle I described for my needs. She provided me with the opportunity to test drive the 09 Escape that I chose, and she was very knowledgeable of the features and functions that were available. She went out of the way to make sure I was comfortable with the car, and described many of the features during the test drive. I felt very fortunate to have Ms. Rangar assist me in this purchasing experience and I would highly recommend her to anyone looking to buy a new or previously owned automobile. She worked very well with her Sales Manager, Craig Randolph, in providing me the deal that I felt was a win-win for all! Thanks so much to everyone at Parks Ford of Wesley Chapel for a great experience.

Edgelady

Dec 10, 2015

Thank-you Robert Stephens! Your excellent customer service made buying a new car a pleasure, fun, no pressure, and smooth. We truly appreciate your knowledge and helpfulness in selecting a new vehicle. Wed also like to thank Vincent Ippolito in getting through the paperwork so quickly and pain free! We would highly recommend Park Parks Ford of Wesley Chapel.

Nj07

Dec 9, 2015

I was looking for a new car and internet sales manger Robert vido helped me every step of the way find the right car asap! I highly recommend this dealer and Robert for anyone in the market for a new or used car at this dealer.

Mrs. E. Glover

Dec 6, 2015

I own a 2015 Ford Escape. Just went in for oil change and tire rotation. They advise me that it was too soon for the oil change so they did the tire rotation and did not charge me for it. The customer service in the service department was excellent and I plan to take my vehicle back to Parks Ford in Wesley Chapel for all my future maintenance work.

Wilson Hoover

Dec 5, 2015

Repaired heater and communication was fantastic Took longer than I thought but all good.

Montene Hicks

Dec 3, 2015

Michael and Alan were great. Have known both for years.

J.L.

Dec 2, 2015

Sarita Rangar was my sales rep. and worked with me to give me a great deal. I highly recommend anyone looking to buy a vehicle visit Parks Ford and ask for her.

Michael Fontaine

Dec 2, 2015

Great new car buying experience with special thanks to David Bonsey (Internet Sales Manager), Kevin Sawyer (Inventory Coordinator) and Paul Stokes (Finance Director)for hanging in there and helping make me the happy new owner of a brand new Mustang even after hitting a couple of "speed bumps" along the way...

Faye Woods

Dec 2, 2015

I'm satisfied with the work done. Prices are high.

Gregpry Greco

Dec 2, 2015

Unhappy with 30,000 mile cost. Satisfied with performance of vehicle except for transmission.My e-mail better not show up in advertisements!

Suzanne G.

Dec 1, 2015

The service I received recently was outstanding. I have had problems in the past with the car's transmission, but this time they kept it for a few extra days to make sure all problems had been corrected. My service advisor, Allen, even called me the day after I picked up the car to make sure the car was running well and meeting my expectations. He said that if there was anything needing further attention to contact him and he'd take care of it. This time was a good one. Suzanne G. Tampa, FL

Sara Anderson

Dec 1, 2015

They were very helpful and got my truck in the very next day. I needed it to go out of town and they got it in and out quickly and efficiently.

Julie Mele

Dec 1, 2015

Very good. Am pleased with everything so far. They came around with snacks, had coffee & a tv to help pass the time. The only downfall was paying for insurance for the use of a loaner car for the time the car was being rpaired.

Customer

Dec 1, 2015

Mr. Santoni was a pleasure to work with. We appreciated his courtesy and helpfulness. We got a great car at the dealership. The employees were kind and offered refreshments to our children.

Pete

Nov 30, 2015

I had an excellent experience getting after-market running boards installed on my 2014 Ford Explorer. Robert Watson, Service Advisor at Parks Ford was very helpful getting them ordered and checked to see that all parts were in the after-market kit sent from the supplier, Weston. Job took less than 2 hours from arrival until I was on the road again. Thanks, Parks Ford of Wesley Chapel!

Bob

Nov 30, 2015

Parks gave me a great price for a new 2014 F150 and i have had all my service done at at parks ford Alan has always taken excellent care of me.

campc

Nov 30, 2015

We couldn't have been more pleased with our salesman Mike. He was so knowledgeable about all aspects of our experience. It was a pleasure to work with him. He answered ALL of our questions. All members of his team were very helpful with the whole process. I would certainly recommend Mike. He is an A+++ guy

impulsive

Nov 29, 2015

We did not intend to buy a car yesterday. However Sarita was helpful and encouraging and kept reinforcing what a great deal we were getting. So we did purchase a car.

scott

Nov 28, 2015

serta was very good, I recommend this place to everyone

Nick

Nov 28, 2015

Great dealership! I've now purchased or leased 3 vehicles here and I'll be back!

Grand8

Nov 28, 2015

I leased a new Ford Explorer from Park's Ford of Wesley Chapel and received excellent treatment from Sarita Rangar, our sales consultant and Sean Norsworthy, General Sales Manager. Their knowledge of Ford's product line was outstanding. Sean located the exact Explorer that we wanted to lease. Sarita was very helpful in demonstrating all the features in our beautiful new Explorer. Carlos Gonzalez, business manager, helped to make the leasing and financing transaction easy to understand. He is an expert at his job.

Sp

Nov 28, 2015

Buying a car with Marc and everyone at Parks Ford was easy and painless! They were great to work with and extremely helpful. I'd definitely recommend them.

Justin Griffin

Nov 27, 2015

As ever Alan Sarne has made it a great experience at Parks Ford.

niceford

Nov 27, 2015

I got a certified pre-owned Ford Fusion from the kind folks of Parks Ford of Wesley Chapel. I was referenced to their dealerships by one of the family owners of Parks Auto Group and living in Miami, was surprised by how smooth everything went. Shane and Frank were who I dealt with principally and were very professional and NOT PUSHY! The car was shipped down from Wesley Chapel in a matter of hours (although I wish for slightly cheaper) and was in the exact condition as seen depicted in the photos.

Tea & Steve

Nov 25, 2015

First, let me say that our Certified Product Consultant, Pete Gordon, was great! He was just the type of person we hoped would approach us...He never over sold the vehicle or products, he never over talked us, and he never tried to outsmart or belittle us. He was genuinely warm, down to earth and professional. No matter what was going on, he kept us updated on our status and always kept a pleasant demeanor. Most importantly, he never made us feel pressured. (I wanted to hug him, but I figured that would've been too much. LOL)Then Pete introduced us to our amazing Business Manager, Mr. Carlos Gonzalez. Again, he, too, was the type of person and professional we hoped to meet and work with. We understand that in the business of sales, it is mandatory that all parties reap benefit in order to make / finalize a successful deal / transaction. With this, I humbly note that Carlos not only exceeded our expectations, but made us feel like lottery winners. He worked his magic (the numbers) to get us from 16+% to (drumroll please...) 6.24% in just 1 day - AFTER we had already accepted the initial 16+%. He didn't have to do this, BUT HE DID. He actually took the time to make life better for us financially-saving us thousands of dollars. Not to mention, he explained everything to us very well, clear and concise. For this, we are grateful and can't thank him enough!Ultimately, we are very happy, thankful, proud (and new) Parks Ford of Wesley Chapel customers.

JivenJim

Nov 24, 2015

This is my first experience dealing with this dealership. I brought my truck in for repair, received excellent service from Michael Abati (Service Advisor). Decided to trade up and had the best salesman experience I have ever received from a dealership from Robert Stephens (Sales Consultant). I highly recommend this dealership and these individuals to anyone interested in getting their vehicle serviced or anyone buying a vehicle. I can not say enough about these two individuals. They made me feel a part of their family.

gailgodin

Nov 24, 2015

Pissed consumer report on Ford dealershipI'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character reference. I purchased a vehicle on the evening of 11/17/15. Within 12 hours (the morning of 11/18/15) of purchasing a 2000 Mercury Grand Marqui from Parks Ford of Wesley Chapel, (David Bonsey was the salesman and one of the managers or financial wizards had to put their approval on purchase), I had buyers remorse and attempted to explain the facts and "whys" I didn't want the car. AFTER purchase I looked up Kelly blue book value and found it to be half of "THE GREAT DEAL" they were giving me. I paid $7,000 for a car listed in Kelly Blue Book with a value of $2051.00-$2901.00. I'm not driving the car so I've not put miles on it. They won't return my call, always with other customers. Made mistake of paying cash so I can't stop payment of check. Today is 11/12/15 and I still haven't heard from either customer service, sales, or manager. I have a feeling they are simply waiting out 72 hours so I will NEVER get my money back.

Mike C.

Nov 24, 2015

Very professional company. I can highly recommend Mr. Robert Stephens in sales. My wife and I felt respected and sincerely listened to. The attention to detail in every facet of the buying process was exemplary. We will be back!!!!!!!!!!!!!!! Mike C.

cliffd

Nov 23, 2015

I have been going to Parks Ford (formerly Heritage) for years. I have had both of my fords serviced there by Alan Sarne. Alan advised me Friday that it may be time to retire my 10 year old explorer. He introduced me to Rich Jodway to discuss new vehicles. Rich evaluated my situation and made recommendations. With his help, I decided on leasing a 2016 Escape. Rich was amazing. He took care of everything including having my insurance transferred to the new vehicle. My experience concluded with a visit with Paul Stokes, financial manager. I've been buying cars for many years both personally and for the Company I worked for (C&N Construction). Mr Stokes was the best business manager I've ever done business with. He was friendly, efficient and proficient. All 3 of your employees helped to make my experience very pleasant.

Alejandro

Nov 22, 2015

I have no complaints everyone was really nice and very helpful thank you for helping us out and getting a new vehicle ?????

LG

Nov 22, 2015

This was my second purchase from Parks ford. I looked at several other makes of cars before coming back to Ford. The whole process way painless even the dreaded haggling and trade in. I feel like I got a great deal on my vehicle.

Dale Miller

Nov 21, 2015

We asked for the Full Service package for changing oil, etc., but the man who waited on us said we didn't need that because we just had new tires installed. We mentioned that the low pressure tire light came on later after the tires were installed and to please check that, which they did. On the way home the light came on again, so we'll need to have the tires/monitors checked again. It might be a faulty monitor. We will be coming in soon to have this checked (again).

lanidoni

Nov 19, 2015

I dreaded the day that I needed to purchase a new used car, but the time had come, and my husband wouldn't go pick mine out and buy it all by himself like he did last time. I had performed research and knew what I wanted and what we were willing to spend. We found the vehicle through some online searches and we went to the dealership to check it out. David Bonsey assisted us and he was great. We drove it, loved it, and then he told us the price of the car minus my trade, and it was a bit more than we were willing to spend. David worked with us and we were able to make a deal...it was painless! They have a great warranty and in my experience, you cannot go wrong with Ford. To top it off, David caught us as we were preparing to leave and asked to look at the gas tank. After noting it wasn't full, he hopped in the back seat and asked if we could go to the gas station, and he filled it up for us. Now that was awesome.

DWTampa

Nov 19, 2015

I have been taking my Ford F150 here for service for years. I deal with Will Smith who knows me and always treats me well. His attention to detail and communication are always Top Rate!Today while waiting for my oil change, I was checking out a new Truck on their lot. I was greeted by salesman Dorian Sinclair who was happy to show me the Truck he had the keys, started it up and gave me an overall narrative of new features my truck does not have. He also showed me a video about the new trailer back up feature they have come out with for backing a trailer. Dorian was friendly, knowledgeable and informative.Reinforcing the positive feeling I have about the dealership.Don Wenner

Richard Owens

Nov 18, 2015

Folks here are always courteous and service work is always top notch

Snuggerud24

Nov 18, 2015

Had a great time buying my first car from them. I did not leave feeling like I got a bad deal. They worked with me and my needs and had me driving off in a great new car the same day.

Daryl10

Nov 18, 2015

This was my first Experience dealing with this dealership and i have to say it was amazing.It was the first time i actually enjoyed buying a vehicle. I dealt with Robert Vido who was incredibly helpful. I will definitely be back again.

Daniel Brott

Nov 17, 2015

My Salesman Steven & Vincent worked hard to make this deal work, Thank you

snuggerud24

Nov 17, 2015

Had a great experience buying my first car. I came in not knowing what to expect and left feeling satisfied and taken care of. The dealers were honest with me and answered the questions that I had about the vehicles. They were all very genuine and personable. I enjoyed my time shopping for my next vehicle here.

ebri267

Nov 17, 2015

La atencion, amabilidad, ubicacion y variedad de vehiculos y servicios excelentes. La experiencia del vendedor y conocimiento fueron de mis expectativas. Lo seguire recomendando en el futuro.Gracias.

mincuch

Nov 16, 2015

very helpful,knowledgeable and friendly and great service.Jesus treated me like a family member.any problems he was right there for me.parks Ford was right on top of things.

RicardoT owner

Nov 15, 2015

The service was very good, the attention received from the dealer employees was quite positive.

Paul C.

Nov 15, 2015

My wife and I were in between an explorer and a flex for our new family vehicle. George Dybowski was our salesman and was very informative. He was patient and informative and we felt he showed genuine concern that we make the best decision for our family. We decided on the flex because of the interior room and are very happy with our decision. Will Bozeman was efficient and helpful with our purchase paperwork and helped make it easy to navigate the paperwork. We had a leased vehicle from a different company that they were very informative on helping us to take the least possible loss on. The sales manager we met which I believe was Frank was also helpful in explaining our options. All in all we would definitely rate this team as excellent and efficient.

Miasid

Nov 15, 2015

Everyone (especially our salesman Robert) was low pressure, friendly, knowledgable, professional and respectful from the minute we arrived. We leased a new fusion after all options were explained thoroughly and our questions answered. Our decision was made after taking a night at home to talk it over and be sure we were given correct/honest information about pricing and the vehicle in general. A great experience for my daughter, a first time buyer. I'm sure she will return and I would recommend this dealership to any buyer.

Jax-daddy

Nov 15, 2015

I as well as my fiance were treated with the utmost respect and courtesy . Sarita Rangar our sales rep. was very kind and extremely helpful, she made our experience much less challenging. Provided a very comfortable environment. Duber Garzon as well as Will Bozeman worked with our every financial need to make sure we were given the car we wanted around the price of our budget. Extremely satisfied with our experience and would gladly return for future sales.

sgoslin

Nov 15, 2015

my service was excellent due to sales person named Sarita Rangar . She makes you feel so comfortable and she always makes sure your happy. Great hospitality, and she listens to what your really looking for and not just trying to sell a vehicle. She has a lot of patience and is willing to do anything to help you.

sonny

Nov 14, 2015

Met with Ricky in service and Donna+Gus in parts. They were cheerful, quick to react and solved my problems including very quickly finding the right person(s) to answer any question that they didn't know the answer to.'

T3

Nov 14, 2015

Salesman R S Not trust worthy Management ##%^#^ I will not do business with this dealer again on to sale sideA mistake was made and they would NOT correct There is much more And I will leave at that

ruby1392

Nov 13, 2015

My experience was excellent, my salesperson Robert took the time to explain the different types of vehicles I was looking at, found one that I liked & with the finance guy Vincent they made the deal work. Thank you very happy customer

Midan5531

Nov 13, 2015

After four visits to PARK we signed an agreement to purchase a pre owned vehicle. We were told we had to take delivery that night so asked to speak with the finance department. We were told he would be "tied up for quite a while" and directed to go home and apply on line which we did. Pick up for the vehicle was arranged, confirmed by Frank Lacey and on the morning of the pick up an e mail confirming everything was received. Five minutes later we got a phone call stating the car had been sold! Later that day we were offered an older vehicle for more money. I wonder what happened here? A bait and switch? We were told to take our business elsewhere because of OUR bad behavior. Again, we had a SIGNED AGREEMENT and only did what we were instructed to do. This is the second questionable dealing with PARK this year. Please know our salesman was Jesus Vander-henst was wonderful, it is the management that has the problem. However, we feel we would not have been talked to or treated like we were had my husband been with us.

sonny

Nov 12, 2015

Working with Ray Gierking was a totally unusual experience for a car sales man. Ray was there to help me more as a friend than a adversary. He was informative but not pushy. He was working very hard to find me the right vehicle. Ray never gave up. We finally found an escape that I was ready to buy. We worked out a deal that we both felt comfortable with. I would highly recommend your dealership to everyone I know. I met many of Ray's co-workers and managers and all were extremely friendly and courteous. Stan Chmura

AFoskey

Nov 10, 2015

In my opinion somebody is posting all these good reviews and never dealt with this dealership. Trust me, if you do get stuck going there keep one eye on your wallet at all times. Their nicely dressed, smooth talking people are nothing more than your typical "used car" people looking to fleece you. Get this one, they put a new clutch in my car under warranty. Transmission fails, but the warranty won't cover it because it's an after market clutch they installed. They disassemble the transmission to find out the problem then want $5,300 to replace it. BTW I bought the tranny for $600.00 and put it in myself. I guess they wanted $4,700 for the ten hours of labor it took me to do it. Also, they charged me over $600.00 to tear the car apart. It ran when I brought it in and I had to have it towed out. Thanks Parks Ford for making me realize why I bought my one and only Ford and will go back to General Motors who understand what customer service really means.

David Roberts

Nov 9, 2015

This has been truly nice experience. The dealership is clean and all of the people are truly trying to help you make the right decision about the vehicle. Brett is extremly knowledgable about the products and has been a true help.

William Schmitt

Nov 9, 2015

Great place to shop for a new or used vehicle and a great place for service too !

Msdhutton94

Nov 9, 2015

Me and my dad went in for an oil change and we saw a nice 2006 mustang gt on the lot and Marc Mankin approached us and we took it for a test drive Marc was a very easy man to work with and helped us anyway he could to make the deal and we ended up getting the car he's a great salesman. Would ask for him by name when we look for another car

Jam88

Nov 8, 2015

I needed a minor window issue fixed. Mr. Will Smith advised I would have a long wait without an appointment, he helped me select a time and day that fit my schedule. I returned the following day, my window issue was fixed and I am a very happy Ford owner. Mr. Smith is an asset to your company.

R Roman

Nov 6, 2015

I was referred here by my mother and daughter who purchased a car from here not too long ago. They recommended I work with Jesus who was an absolute gem! Talk about going above and beyond for the customer! Jesus was the most polite and professional salesman I've ever had the pleasure of working with. He listened to my needs and went out of way to find me something that I loved and could afford- double whammy ! I can't say enough how much I appreciate the care that was given at Parks Ford of WC.

A Roman

Nov 6, 2015

This past week I took my grandparents in to Parks Ford of WC see if we could find them a more reliable car. Granted we didn't have much money to spare but were really pressed to find a better car for them. When we arrived we were greeted and requested a bi-lingual associate who could fully understand both myself and my grandparents. We had the pleasure of working with Jesus VanDerHenst. WOW! Is all we could say about the service Jesus provided to us. He was sincerely patient and understanding; made sure to probe and clarify what, need, and could afford to find them the perfect SUV. To say they were happy is an understatement. We can't say thank you enough to Jesus, and the team at Parks Ford for helping us get such a great deal!

Kristin Damron

Nov 6, 2015

Staff was extremely helpful and knowledgeable! Would definitely recommend!

Josie123

Nov 6, 2015

Duber and Jesus have been nothing great to me. When I purchased my other vehicle and now this purchase. I was very satisfied with both of my visits. I will defiantly recommend them to all my friends who are looking to get into something nice and reliable. Thanks again!

Mary Burke

Nov 5, 2015

From the minute we walked in the door till i drove off with my new F150 Platinum, i couldn't ask for a better experience when purchasing a new vehicle. .....

Lariat

Nov 5, 2015

What an experience! Everything about buying a car was so easy when you have Peter Gordon, Robert A. Vido and Paul Stokes working for us. Thanks .

Lariat

Nov 4, 2015

My wife and I purchased a vehicle from Peter Gordon and Robert A. Vido and the experience was wonderful. They were very courteous and efficient. We also dealt with Paul Stokes for our financing and he was also very efficient and knowledgeable. Definitely will buy a car there again!!

Shane813

Nov 3, 2015

Great dealership.very friendly. Work hard to get you good deal. Mark mankin was excellent and Vince in finance. Definitely would recommend to friend or family.

lerena1111

Nov 2, 2015

I was contacted by Parks Ford of Wesley Chapel after I responded to an add I received from my credit card company offering me financing. As our car was eight years old with 151,000 (+) miles and less than stellar credit, I didn't hold out much hope that they would be able to help us. Robert Stephens contacted me and spoke to me briefly about the great programs Ford was offering and he really believed he could get us into a new Ford. Our budget is very tight and I knew we would be unable to increase our monthly payments, but I went in willing to give Robert a chance to see what he could do. After a lot of going back and forth, we left that day with a 2016 Ford Fusion! Our rate was 1.9% and our payment went up only $18 over what we agreed. I was ecstatic when I called our insurance company to remove the old car add the new one that our premiums went DOWN $25 per month!!! They did everything they promised and more! My faith has been restored in Dealerships and salesmen...thanks Parks Ford!!!

bert

Nov 2, 2015

The knowledge and the courtesy of this individual is unparalleled to any other in the whole area and his team reflects those characteristics. Great individual.

Dale

Nov 1, 2015

Rapid oil change, tire rotation and realignment at reasonable rate.

shelly

Nov 1, 2015

My husband and I went 'window' shopping for a new Mustang one Sunday, . Not aware that they were open all day Sunday, we pulled into Parks Ford in Wesley Chapel to look around. Robert Stephens is the the sales associate that we ultimately worked with. He was awesome. Thanks to Robert's knowledge and courteous professionalism, we ended up purchasing a 2016 Mustang that same Sunday. We wanted a white Mustang convertible. Parks Ford did not have a white one in their inventory. That same week, Robert located one and had it brought to their dealership. Thank you Robert for going out of your way to help us purchase our dream car. We are thoroughly enjoying it! Also, many thanks to Carlos Gonzalez , who efficiently handled all that much dreaded paperwork and helped us to save money on the new tag. We can't say enough great things about Parks Ford Wesley Chapel associates. They are awesome!

tbshieldsbelfast

Nov 1, 2015

My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido.Robert listen to are wants and needs, then showed us are options within the Ford line.During the test drive he was full of great knowledge and also keep the conversation going.Once we had decided on are choice of a Edge, Frank and him worked with us to make sure that we let your dealership happy, with the great car and great deal that we had just purchased. Car buying is not my wife's favorite thing to do, but Robert and Frank even kept her happy!!!!!Lastly Chris Ferris, made the money side go very quickly and he made sure that we know, what we were signing.

Richard Baez

Oct 28, 2015

JUST SEE ANGEL NO GAMES NO TRICKS NO PRESSURE. ANGEL HAS THE BEST CUSTOMER SERVICE HE WILL GET YOU A GREAT DEAL ON A GREAT CAR AND I MEAN NO PRESSURES

Lisa Bugg

Oct 28, 2015

I always get outstanding service at Parks Ford of Wesley Chapel. Will Smith, my service advisor, is just the BEST there is. He is one of the reasons I always come back to Parks Ford. He is so helpful and trustworthy. He makes me feel very welcome every time I call or come in. I have never had anything but excellent service from Will at Parks Ford.

Amanda Smith

Oct 27, 2015

Went in to have my transmission looked at. The said they fixed it. Now it feels worse when driving. They also charged weird. The mechanic wasn't focused at his job, his mind seemed else where everytime I talked to him. They didn't fix the issue and I was charged for nothing.

Warren805

Oct 26, 2015

Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintenance agreement that I currently have. Secondly, there were some minor issues on the vehicle after the car was washed after being serviced. I notified Will and he immediately took care of the problem and the issue was resolved COMPLETELY! He kept a positive attitude with me and his demeanor was very calming. It is refreshing to eperience such high level of professionalism. Thanks Will Smith!

TonyialisaR1

Oct 26, 2015

I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonderful. They made the buying experience stress free. I can't say enough about my experience. Still today I'm smiling because they went above and beyond my expectations. I absolutely love my new truck. I will recommend Parks of Wesley Chapel to everyone wanting to get a new or used vehicle.

Stokestg

Oct 26, 2015

All and all I give them a 5. It's a dealership so go in prepared to deal. But the guys I worked with were great. They understand that I'm buying the car and not the husband. At the end I make the final decision. Bought a car from them 2 yrs ago and just bought a second one trading in the other. I have dealt with Robert Vido both times and this time worked with David Bonsey. Recommend both guys thank you, love my new to me SS camaro. Caution the managers though, when I wanted to take my time and not buy the same day I felt a little pressure that almost made me not come back so I caution you on that in the future. I will be back again I'm sure.

standon44

Oct 25, 2015

a very good experience the sales person was very helpful also the fiance person will get excellence rating paul and brett rumford were excellent a very pleasant experience with dealerlship thanks again to all that helped went there and drove off the lot in less than 3 hours thanks again to all Stanley carter

subetcs

Oct 23, 2015

Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck. Not only was I out a truck but also had to cancel some vacation plans, because I was unable to to pull my RV. The service manager offered an insulting $250.00, a not comparable rental car, and a not very heartfelt I am Sorry. They felt like they were doing me a favor, by fixing my truck. Stay away from Parks Ford of Wesley Chapel this was their 3rd strike with me.

chipsharpdotcom

Oct 23, 2015

This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, and thurough! I have every confidence that when I leave my vehicle will be good as new, and that if for some reason it's not, they'll take care of whatever may come next. Ellis has assembled a great crew. These guys don't know it but I'm a customer service consultant by trade, and is what customer service is supposed to look like! For that, they get all the stars.

btimmer1

Oct 23, 2015

We went to this dealership again to look at a 2016 Mustang GT convertible that I had driven a week earlier. During the past week, I had been searching the web and visiting other dealers to find a car I like for the price I wanted to pay. During that time, we didn't find a car with the options or price I wanted and didn't make any offers. We met with Rich Jodway again and worked with him for over 2 hours to get what I considered a fair price for my 2006 Mustang GT and a decent price on the new Mustang. Once we came to agreement, we met with Vincent Ippolito in finance to work out the details. Both guys were great. We arrived at the dealership at 5pm and they close at 8pm. Both guys stayed around until near 9pm to get this deal done with us driving the new Mustang home that evening. Vince had to miss out on his 5 yr old daughters birthday a little so this was a sacrifice for both guys. Go to this dealership and see these guys and I am sure you will be satisfied.

Subetcs

Oct 23, 2015

Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck. Not only was I out a truck but also had to cancel some vacation plans, because I was unable to to pull my RV. The service manager offered an insulting $250.00, a not comparable rental car, and a not very heartfelt I am Sorry. They felt like they were doing me a favor, by fixing my truck. Stay away from Parks Ford of Wesley Chapel this was their 3rd strike with me.

chipsharpdotcom

Oct 23, 2015

This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, and thurough! I have every confidence that when I leave my vehicle will be good as new, and that if for some reason it's not, they'll take care of whatever may come next. Ellis has assembled a great crew. These guys don't know it but I'm a customer service consultant by trade, and is what customer service is supposed to look like! For that, they get all the stars.

taniajohnson

Oct 22, 2015

Just an oil change. My car was ready right on time. Will Smith is awesome always greets me with a big smile and knows my name. My tires are tricky and last time he kept me up to date. Eventhough the tires gave him a hard time , he took the extra time to make sure they were right. I look forward to my next service. Not many dealerships you can say that about. Parks Ford is always great.

Anon12

Oct 22, 2015

I had a great experience at this dealership. The sales people worked with me to get me exactly what I wanted and helped me immensely.

Michael B

Oct 22, 2015

Dropped in for oil & rotation. Worked right in & done in an hour with no appt. Good service at a fair price. Ricky was my assigned Svc Advisor.

Dolor,L

Oct 21, 2015

Ray Gierke and sales managers made it easy for me to buy a used Ford Ranger truck at the USF car sale. Best experience I've had with a car dealer! Ray steered me to the type of truck I needed! Thanks to Ray and the sales team at Parks Ford.Laureen Doloresco

Michael L.

Oct 21, 2015

My appt. was at 8am & at 8am the car was up on the ramp. I spoke to the tech to let him know we were getting ready to go on vacation. He did all the usual safety checks plus made sure the spare tire had plenty of air as well. We love the service dept. at Parks as well as the sales staff. Will be sure & get the next truck from them although we kept our last one 10 years so it may be a while.

Lisa B

Oct 20, 2015

I have been going to Parks Ford since moving to the Wesley Chapel area 3 years ago. Will Smith is my service advisor and he is absolutely THE BEST! Always friendly, always helpful and treats me like family. Will is one of the reasons I keep coming back to Parks Ford as he always makes my experience there pleasant and I trust him!

carolyn54

Oct 20, 2015

The staff at Parks Ford are amazing! Everyone from the sales people Brett Rumford and Dion Forbes, management Duber and Shane, and Chris in finance were welcoming and professional. I would recommend them to anyone looking for a comfortable, no pressure experience. These guys are great!

drkatie88

Oct 20, 2015

The dealership truly worked to allow me to have a car that I wanted. I couldn't be more satisfied with their diligence to allow this process to happen and still work within my budget. They pulled out all of the stops for me!

jeff2335

Oct 19, 2015

Parks Ford is a breath of fresh air among dealerships. Everyone is super nice and the salesmen aren't pushy. My salesman Rob Stephens was awesome, he showed me the vehicles I was interested and didn't try to push anything on me. I'm very happy with the deal I got on my new F-150. Thanks Parks Ford!

Maria Mahoney

Oct 18, 2015

We took a chance and drove the 50miles to Wesley Chapel to meet Robert about a 2014 Mustang GT. Robert took the time and effort to make us happy. Robert and the team made our experience most memorable that will have us raving about them. I would definitely recommend Ford of Wesley Chapel on both side of the bay! I love my new car, Thank you Robert!

Sean and Maria Mahoney

Oct 18, 2015

We recently bought our car from Robert Vido and it was a pleasure to meet him. Robert took the time and effort to make us happy. Robert and the team made our experience most memorable that will have us raving about them. I would definitely recommend Ford of Wesley Chapel on both side of the bay! I love my new car, Thank you Robert!

Weekiwachee

Oct 14, 2015

After spending a full morning at other deals/makes/models. I always end up home "Ford". My intuition knew. I was greeted with a warm welcoming smile and handshake by Sarita Rangar. We test drove the 2016 Explorer with all kinds of bells and whistles, Sarita knew her way around all of it! Never would have guessed she was on day 3 as a product consultant. Fantastic if she didn't know she found out. I was impressed with the vehicle, sales, finance and dealership as a whole. No high pressure, friendly and very pleasant everyone of them!

elimano03

Oct 14, 2015

I'm very pleased with their service. Robert Vido was very helpful and the general staff is very friendly! My credit wasn't too good but the financial staff worked with me and I was able to buy the car I wanted.

Kurt Browning

Oct 14, 2015

I was in an out as promised. Courteous and engaged.

carmensing81

Oct 13, 2015

From the moment my husband and I arrived on the lot we were met with great hospitality from Walter Santoni. He listened very carefully to what my requests were and worked very hard to meet my demands. He showed me a car that I would have never picked on my own. I was able to purchase my beautiful 2014 Ford Fusion and I absolutely love it!!! Carlos Also did a wonderful job getting my payments to where we could afford it. He was also very instrumental in my making sure I left a happy customer. I would recommend you guys to anyone. Thanks again for the experience!

Kristin23

Oct 13, 2015

I purchased my new Ford Focus from Parks Ford a few months ago and noticed a small crack in the windshield, I immediately contacted my sales person who then contacted Will Smith (Service Advisior) about this problem. Within a few days I got a call stating they ordered a new windshield for me, I loved how fast and accommodating this process was! Will would call me with updates once a month since the windshield was on back order, this helped me feel like I wasn't put on the back burner and still a relative thought. I really admire this costumer service! He was great! I would highly recommend this dealership!

Jeffrey Barnhart

Oct 13, 2015

Went in for service due to front end vibrating at speed. Team quoted what needed to be done and gave details of why. Made the repair decision easy. Thank you Allen.

Sal Albero- John Gregoretti

Oct 13, 2015

David Bonsey was great. Paul in Finance made it really easy.

Rick Jones

Oct 13, 2015

Had to take My 2015 Mustang GT in for an AC problem. after diagnosing the problem it was determined that I would have to leave the car for several days. my service advisor, Mike Abati, arranged a rental vehicle (at no cost to me) and kept me informed as to the progress continuously. great customer service!!! When I picked up my car everything worked fine and they even washed it. These Guys Rock!

Melissa Adamczewski

Oct 13, 2015

I have taken my vehicles to Parks Ford service for at least 5 years now. I believe Ford should work on a Ford, but have also recommended other friends and have taken other friends cars to this specific dealership. I have always been taken care of by Alan Sarne. I have felt he has always been honest with me and straightforward and especially patient with all of my questions! I feel incredibly comfortable with him and his knowledge. Some people say that the dealership is more expensive but I disagree completely and think this service department offers very comparable prices and sends out coupons to stay competitive. If I ever miss a coupon, they make it a point to make sure I am given the deal. I do and will continue to highly recommend this dealership for service on any vehicle.

Jimmy Lee

Oct 11, 2015

I purchased a 2013 F150 from Parks Ford in October of 2013 from David Bonsey. I was very happy with my purchase and the way I was treated during and after the sale from the sales and service dept. that I returned for my next purchase. I went in this weekend to purchase of an F250 and David, Duber,and Chris bent over backwards to make my purchase as fast and painless as possible. They went out of their way to make sure the deal we made was set up in a way for everyone to come out on top. I would recommend to anyone looking to purchase a new or used vehicle to look up David and pay Parks Ford a visit they have excellent customer service before and after the sale.

WavnAtCha

Oct 11, 2015

This man bent over backwards to find EXACTLY what we were looking for in a truck. Once I test drove it, I was convinced that I would buy it, but needed to step away to verify that it felt right. Pete was so very understanding. He did not try apply sales pressure tactics to make me commit or make me feel uncomfortable. He allowed me to leave to shop around. After visiting another dealer and not finding what I was able to find at Parks Ford, I found myself returning within two hours. Pete was working with another customer at the time and I felt so comfortable with our first exchange, that I was willing to wait all night if I had to to work with Pete again.I am now the new owner of an F-150 XLT. Thanks a million. I will be back again.

candamoem

Oct 10, 2015

I was searching for a 2015 Edge Titanium and Robert and Parks were able to find it in a couple days, they were very professional and didn't get any of the sales push. I was very impressed with Robert, he was always keeping in touch with me via phone or text. Once I met the financial rep Paul, he was very friendly and was able to understand what I need and don't need and made my experience even more pleasant.

cricket

Oct 10, 2015

These were the best guys to ever deal with. They were prompt, courteous and handled my appointment quickly. I wish you were here in NH. Unfortunately we do not live in Zephyrhills, FL. We now reside in NH full time.

yamaford3

Oct 8, 2015

My father passed away and I needed to get my mom a new car. I just stopped in to check on something she could drive, small and good on gas. I told the sales man (Rich Jodway) what was going on. He was very understanding! Very Nice! After talking for about 15mins All sounded great. I didnt have much time dealing with lots of things for my mom. Told Rich If I can I will try and get my mom up here in the next few days to look and let her make up her mind. Well Rich said no problem but if it hard for her to come here lets just take the car to her, so he did. She loved the car, the deal was made at my house. She was upset but was shocked that a dealership would be so nice to her with what she was going though. Rich went back got the car ready Cleaned and full of gas, and Vincent Ippolito the super nice and fast Finance Manager was ready so all went quick. We enjoyed our experience With Parks Ford of Wesley Chapel. I will be back.

Daniel Germond

Oct 6, 2015

At Parks Ford they treat you like Family. The shopping and buying experience was very smooth.

afoskey

Oct 4, 2015

So the dealership installs an after market clutch. Never said anything about voiding the warranty. Transmission is missing in third gear. They charge 640 dollars to "troubleshoot" the problem they created. Then they want 5300 dollars to repair the car. BTW the parts were 400 dollars so they wanted 4900 dollars for labor with technicians who have had no formal training unlike their ads say. Never ever buy a car from there.

TrulySatisfiedCustomer!

Oct 4, 2015

Will Smith continues to amaze me with his customer service! He always recognizes us, greets us by name, assures us he will take expedient good care of our needs at a reasonable cost and actually DOES! He has never let us down! We have purchased both new and used vehicles at Parks Ford and couldn't be more impressed with the level of customer service from the Service and Sales men! I wish GM T. Mullane and Service advisor Will Smith could train all of the Tampa area service sectors on customer service! It's rare these days to be truly treated as a valued customer. I have and will continue to refer friends and family to Parks Ford for Sales and Service! Great Job guys!

CMesser

Oct 3, 2015

Marc Mankin was such a wonderful salesman, very honest and kind. We were treated with the highest quality of service from the moment we test drove till the moment we left the lot with our new SUV. Paul Stokes also hooked us up with some incredible financing (also an awesome guy!) and we were incredibly happy with our buying experience and purchase! Definitely recommend buying from Parks Ford of Wesley Chapel for your future car purchase.

RickPP

Oct 3, 2015

had maintenance mileage related, was keep informed on repairs require and time estimates were accurate, provided transport and pick up while vehicle in shop

Ila

Oct 2, 2015

We had looked and looked! I found your website and told our salesman, Mike Debrowski, and he found THE car. He showed us some other ones but the Ford Fiesta, was what my sister in law fell in love with. We had tried Honda, Hundai and they were terrible!!!! Our salesman took the time and was SO polite towards us that we felt right at home! So if you want a car dealer where you feel at home this is the place to come! I hope you are as lucky as us and get Mike!!!! Oh and the finance department was awesome at getting the figures to work for my sister in law, Carole. I will definitely recommend this place to my friends!!!! Thank you Parks Ford!

Heidi

Oct 1, 2015

Our service advisor, Will Smith, always tells us "don't worry we'll take care of you" and true to his word he always does. Recently I called to see if they could squeeze me in at the last minute to get an oil change because I was do for one and needed to make a road trip the next day. Without hesitation Will told me to come in and they would "take care of me" :-) . They gave me a full service oil change and I was in and out much sooner than expected. We truly appreciate the personal care and reliable service we receive at Parks!

flgtr91

Sep 27, 2015

I continue to be very impressed by my Service Advisor, Will Smith. He never disappoints. He was able to ensure my vehicle repair was completed same-day which enabled me to return to work the following day. This was very helpful and I appreciate him going the extra mile to make this happen!

John William Bridges

Sep 27, 2015

Nothing can be more depressing than to become depressing than to become disabled on the interstate at 5 am with your family (3 adults and pet) as you head out on vacation. Fortunately we able to get a wrecker service that could transport all of us and recommend a repair facility. We were taken directly to Park Ford where we able to find comfortable and safe place to stay while my Ford was repaired. Note: this was important because my wife is handicapped and requires a facility that accommodates the use of a wheel chair. The Park service department was outstanding! They identified the problem and MORE importantly fixed it!

Kegan94

Sep 26, 2015

My son was looking for a specific truck. We searched all over the internet for something that fit. Finally, we found "the truck". It was a 2009 F150 XLT Regular Cab 4x4 with the shorter bed. My son called and spoke with Robert Vido then went for a test drive. Needless to say he fell in love with the truck. It was a little over our budget but we discussed with Robert what we needed in order to purchase his dream truck. Robert made it happen. We will definitely go back when we're in the market for our next car.

Donson181

Sep 24, 2015

I would like to start by saying that we visited 9 dealerships in the past 2 weeks and Park Ford of Wesley Chapel had the nicest, most friendly and polite staff of all of them. Our salesman was Robert Vido, he was so friendly and imediatly put us at ease and began to ask us what we were looking for and although the specific model with the color and options was not in his inventory he spent a long time trying to find one for us within a 200 mile radius. When that did not work out we asked him to show us what he had in stock and he had several that we looked at. His vast knowledge of the many accesories and their operation was very impressive to me and after looking at all that was avilable we now had a better idea of what we wanted with the trim package we wanted and the safety features we needed in our opinion. In all Robert is a super star in his profession and should be recognized as such as he is so professional and so knowledgable as well as extreamly personable that would not hesitate to reccomend any one to see him if they wanted to buy a new Ford car or truck. I would also like to say that on the bussiness side of the experience I was referd to Carlos Gonzalez and once again there was another stand out employee that showed us all the respect and courtesy that anyone could ask for and his knowledge of financing was amazing and his was of presenting waranty packages was done in a no pressure presentation but it was more like two friends talking over about what would be the best thing to do and if I did not want something he just said OK, and that was it.By the way the other best dealer I was fefering to was a Ford dealer in Appomatix, Va. from who I bought my first new car from in 1972, I have always measured each and every dealer I gone to since then and to date only Parks Ford of Wesley Chapel has been their equal.Donald Machovoe

Roberta Arnold

Sep 23, 2015

will smith has taken the time to make sure I understand what is being done to my car and came thru with having it fixed in the time he said it might take. it is a pleasure dealing with the folks at parks.

Brenda Dunman

Sep 22, 2015

The oil change and work preformed was done in a timely manner The only problem I had was that when it was done and pulled out for me to pick up The person responsible for that part disappeared and after 20 minutes I let them know I had to leave This is unacceptable

Gail Gravell

Sep 18, 2015

Parks Ford always goes above and beyond when you bring your vehicle in for service or repair. I have been doing business with Parks since 1994. I drive 55 miles to use their services because I know I will be taken care of.

KFields0322

Sep 17, 2015

I recently purchased a 2015 F150, love this vehicle! I have owned 3 prior Ford vehicles, the last 2 of which were purchased at Parks Ford. I love this dealership, I had a great sales experience and an awesome follow up service visit. I really appreciate the personable service I get here! Thanks Again, I'll see you soon.

Irma and Jorge

Sep 17, 2015

My 2013 Ford Escape needed service related to transmission problems. I took my car to parks Ford immediately. I was very stressed due to safety concerns and potential repair costs.Will Smith was very helpful, informative and reliable which is why I requested him. He can always be counted on to follow through as promised and is very professional in all his interactions.Will is friendly, easy to relate to and takes his time to answers questions thoroughly.I give Will the highest marks as well as the Parks Dealership in general!

Edwin Ortiz

Sep 17, 2015

Had a great visit like always,very welcoming and professional. Will Smith made the service visit exceptional. Not my first time in the service center and wont be my last.

TC

Sep 17, 2015

Rich Jodway was a pleasure to work with and made sure we were completely with the purchase and the follow up.

eddieortiz123

Sep 16, 2015

Stopped in twice today for service on two cars. Like always Will Smith and Mike helped make my visit pleasurable and welcomed. Thanks again hope you enjoyed the pastries.

Cjwhiddon

Sep 15, 2015

Brett Rumford and Carlos Gonzalez were outstanding in each of their positions. Brett was more informed on the ford fusion then 6 other dealership that we visted. Carlos made the purchase of our car a happy event. However the detailing was somewhat disapointing! Having dirt spots on the visor and a few marks in and out. I understand that its a used car.

maria

Sep 15, 2015

We had been to several dealerships this past month and was really skeptical about trying another. From the moment we arrived in the parking lot we had the best experience. George was great, there was no pressure, he took us for multiple test drives and was so knowledgeable about each vehicle. Again there was no pressure, you felt quite at ease. Best place to buy a car! thank you

David Childs

Sep 12, 2015

BEST EXPERIENCE WE HAVE ENCOUNTERED BUYING A CAR.SOME VERY SPECIAL PEOPLE TO TAKE NOTE OF AND SAY THANK YOU TO:RAYMOND GIERKE SALES CONSULTANTVINCENT IPPOLITO BUSINESS MANAGERDUBER GARZON SALES MANAGER

Patricia Perkins

Sep 10, 2015

The service department has again more than met my expectations. I had an appointment for an oil change, but ask to have the alignment checked. Yes it was a little out and instead of waiting for an appointment to get it aligned it was done with only a little longer waite. No return trip needed and no waiting for the day to get it done. Great Job.

Nick6411

Sep 9, 2015

Parks Ford is awesome! Have bought many cars here. Service department is excellent. Thanks to Will for his kind manner. Always remembers my name and asks about my family. Thank you for your hard work!!

JB

Sep 9, 2015

First time buying a new auto and it was painless experience. Excellent Service from Robert Stephens and Vincent Ippolito. Defiantly will be a repeat customer.

Janet Weiss

Sep 8, 2015

Robert was very nice person and he explained everything in detail. We could not have asked for a better salesman.

ajoslin82

Sep 7, 2015

Fantastic service. We've purchased two vehicles from Parks Ford this year and both experiences have been phenomenal. We drove to Wesley Chapel from Clearwater, even though there is a Ford dealership a mile away from us, because of the positive experience we have heard about and experienced at Parks Ford. Dorian was our sales guy and he went above and beyond in order to meet our needs.

Blue Oval Club

Sep 7, 2015

Fantastic service. We've purchased two vehicles from Parks Ford this year and both experiences have been phenomenal. We drove to Wesley Chapel from Clearwater, even though there is a Ford dealership a mile away from us, because of the positive experience we have heard about and experienced at Parks Ford. Dorian was our sales guy and he went above and beyond in order to meet our needs.

KevivCMax

Sep 5, 2015

Robert Stephens was my sales associate and he was fantastic. What a great guy and I appreciate his no pressure approach. He got me a great deal and I'm happy with my purchase. I have to add the fact the dealership was clean, full of friendly employees and even had a play area for my 4 year old.I can't wait to buy my wife a new car. Robert, we will be back to see you.Thanks for everything,Kevin

CCher

Sep 5, 2015

I have been a loyal service customer for many years. The service team at Parks is completely committed to providing excellent customer service. I can always rest assured that when my vehicle is in for service, I have left it in good hands. Thanks Alan, Mike, Will & Brent,

thuertas

Sep 5, 2015

Went to 2 other Ford Dealership. Parks immediately greeted and offered, not only a great deal, but beverages. Yes, the others didn't. Parks #1!

eli huertas

Sep 5, 2015

Jon Little, is great at what he does. He found exactly what we wanted at a better deal. My wife and I tasked Jon, to find our Truck, exactly as we wanted, and at the price we wanted. He match all of that in minutes. Everyone said hello, happy atmosphere, great team. In and out, great experience, better than expected.

meljs

Sep 4, 2015

Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the system. I never worry about the condition of my vehicle.

ahlin699

Sep 4, 2015

I purchased a Fiat from the Parks Brand about 10 months ago, and unfortunately have been very unhappy on several levels (I'll spare the details). Eventually, I had enough! I reached out to Parks Ford (their sister dealership) and told my story and asked for help. I let them know that I understand they do not 'owe' me any favors, as this is a Fiat problem, but that I wanted to see if they could help. Immediately, Frank Lacey, the Sales Manager, took full ownership and responsibility for my 'PARKS' experience. Frank connected me with Ray, my new salesman, and together we worked out the most amazing deal! I can assure you, in my 20+ years of purchasing cars, I have never walked out of a dealership feeling so confident about my purchase, and pleased with my experience.To put a cherry on top, I love their Service Department, I had used them for several Fiat issues in the recent months, and Will Smith always had a smile on his face, and the true desire to listen to the issues and help me get everything resolved. Even if I do have to take my BRAND NEW FORD into the shop for Service, I know they are going to take care of me, and my car!Thank you, Parks Ford for making me feel valuable and appreciated!Oh yeah, I even sent my best friend to Parks Ford this weekend, and, well, she LOVES her new Ford too!

D & S Thomas

Sep 2, 2015

By far the best vehicle purchasing experience we have ever had! Robert Stephens and Vincent Ippolito made what would normally be a stressful purchase a pleasant experience. We would definitely recommend this dealership.

Mrs. Roy Loudermilk

Sep 1, 2015

Today, Will Smith in the service dept. helped me the module calibration reprograming. He was very prompt and very efficient. Most importantly, he was very nice! Time wise, I was there much less time than I had expected to be. Luis Gonzalez was also very nice in preparing my car for service. And of course, Everyone in the service dept. is very helpful and friendly and we always enjoy seeing the very efficient Robert Walker.

The Lenning's

Aug 30, 2015

Recently purchased a beautiful 2011 Ford Edge Limited and were assisted by Peter Gordon sales representative. He took the time to explain many vehicle features to both my wife and myself. Also, very professional and personable. Carlos Gonzalez in the business office was excellent with running the numbers and went into great detail about the various warranty options to help us choose the best plan based on vehicle usage. We were pleased with how fast we finished paperwork and were driving home in our new vehicle. Truly a hassle free buying experience. I would definitely recommend this dealership to everyone! Thank you so much and keep up the wonderful job!

Yasir Carreras

Aug 28, 2015

I purchased my vehicle at this dealership, and have never been fond of their lack luster customer service. In my most recent visit, the service tech acted as if he did not believe my car needed an alignment. As he gave my information to another tech, they whispered something to each other, not knowing I was still standing there. As the service department closes at 6 pm, and I work up until that time, I offered to pay for the alignment up front. They would not allow me to do so. Because of this, I had to secure a ride at lunch time back to the dealership for pick up. I was told the car would be ready by noon, and I would receive a call. I never received a call that the car was ready. After work, I sped to the dealership, arriving right at 6 pm. On my way, I told the service tech I would be 5 minutes late, and asked if he could just wait for me. He refused, and made me pay over the phone. Once I arrived, (5 minutes later) the tech that was still at the dealership could not find my paperwork. I asked him look for the paperwork, as I had paid over the phone and also needed my receipt. He continued to argue with me that he had no clue where it was. He did not offer to call the other tech that had left 5 minutes earlier to even ask. when I told him the cashier may have it, he would not even ask her. As I got more and more upset, he finally asked, and she had it all along. No one even apologized to me. It seems like a very common trend at this dealership. I have been treated like this in the past there, but thought I would give them another chance. Their staff needs a complete make-over in how to treat their customers. With so many other Ford dealerships in the Tampa Bay area, I would go anywhere else if I had to do it over again.

AwesomeKnox

Aug 26, 2015

A++++++++ WILL NEVER BUY ANYWHERE ELSEJeff Fillon truly worked to get me into a car at a reasonable price. by far the best experience I could've ever imagined from a car dealership. not only did Jeff make it easy and helped so much but he made a stressful experience fun! it wasn't like I was dealing with a salesman, but with a friend who truly cared about helping me! I HIGHLY recommend this dealership and when you go ask for Jeff Fillon

Debbie Y.

Aug 24, 2015

We couldn't have been more thrilled with Parks Dealership after stopping at many, with the courteous manner at which we were met, the knowledge and listening skills to our needs. We felt as though we were speaking to an old friend. Peter Gordon, who answered every one of our questions without hesitation, was very personable as was Duber Garzon. Our purchase was perfect and the time that iPeter took to take us through all the ''bells & whistles' was above and beyond. We even spoke to the Service Dept. who gave us some pertinent information when in need their service. Thank you in making purchasing an auto a pleasant experiience.

Julie12

Aug 24, 2015

I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the repair would cost and how long it would be. Very personable, efficient service. Wouldn't go anywhere else.

Cheryl Barnett

Aug 21, 2015

love the dealership..always clean and the people are great..love the service dept..you really need to have a baby changing area in your restrooms...

BoeingLitigationExpert

Aug 20, 2015

Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation.

Greg F.

Aug 20, 2015

I worked with Robert Vido at Parks Fords of Wesley Chapel this weekend. He was absolutely wonderful and very knowledgeable. I appreciated my experience to the fullest. Thank you!

Katmando

Aug 18, 2015

Purchased a 2015 Ford Escape SE from Robert Stevens and Carlos Gonzales. Both guys were great to work with. Would deal with again in the future, Thanks Robert and Carlos . AAA+++

softball6

Aug 15, 2015

This was my first time buying a car with Parks Ford and was 110% satisfied through each step of the process. They went out of their way to help find the car and deal to meet my needs. Robert Vido and Carlos Gonzalez were friendly and helpful (especially on a Friday night with my children present for the process :) ) I would definitely recommend Parks Ford to anyone looking for a new car!

David (fusion)

Aug 15, 2015

This is the first time I bought a car from a dealer. I was always told to stay away from the car dealer. Well, I think that the people that told me that have never been to this one. Blake was awesome from the minute he shook my hand and all the way up to past closing. Very nice and knowledgable on the car I was looking for. The whole experience was great even the financing ( Vincent ). Will be going back there next time I buy a car.

LuvMyBucky

Aug 13, 2015

I had been watching a particular car on Car Guru but the car I wanted was located at Wesley Chapel, 146 miles from our house! I have never purchased a car online before but the ease of purchase was unexpectedly welcome. Paul Stokes and Will Bozeman made it unbelievably easy. Then they offered to drive the car to our home! This was above & beyond! Thank you Parks Ford! And Will, thank you so much for driving the 300 miles round trip and explaining the workings of our new car!

Karen1106

Aug 12, 2015

I brought my 2013 Explorer in due to it stalling. The service department had it for a complete day and at the end of the day told me that the "angle sensor" code came on and I needed a new battery. (They tell me I need a new battery every time I bring it in for service.) They informed me that the angle sensor issue would not be the cause for it to stall. I opted not to have it replaced. The following day I stalled out again in the middle of a busy state road. Fearing this would occur again, I had it towed back to Parks Ford. After 2 days they determined it was the throttle body and quoted me a price of almost $900. I quickly called 4 other Ford service departments and was quoted half of that amount by all 4. Parks did match the price when I informed them. They never asked me which dealers I contacted or called to verify these quotes. To me that admits fraud. Never will have them diagnosis or perform major service on my vehicles again. (Still have not had battery replaced and not had any problems with it.)

vmosmith

Aug 12, 2015

I have been doing buisiness with Parks for many years. Good people, great service. This is my second purchase from Parks, and I have serviced my Fords there since they opened.

retired2010

Aug 12, 2015

Robert Stevens and Steven Stolberg guided me through the process of picking and buying my car.They answered all my questions and gave me information I wasnt expecting.I felt comfortable on every level.I would reccomend these agents to everyone and give the dealership an excellent review.

Lolita Peace

Aug 12, 2015

Very friendly salesperson, knowledgeable and seemingly concerned about our needs.

Pastor D

Aug 11, 2015

I want to thank Lezlea, Vincent, & Duber for their diligence in closing my deal. Most of all the fortitude, & wherewithal they exhibited working with me, along with excellent customer care. They are the real A+ Team. B blessed guy's

vn.bsanchez

Aug 10, 2015

Jesus is an excellent seller. He was gently, friendly and patience. He not only gave us advice about the car, but also he guided us in the area. He fullfilled all the requirements that we asked, and we could feel his commiment. I definitely would recommend him.

kmax007

Aug 10, 2015

I recently had a need to have my 2015 F-350 Dually in for service. Michael Abati was the Service Advisor who helped me with all the details pertaining to my repairs. He was very professional and courteous. He kept me up to date on the progress of the service and was accurate on the cost he quoted. I've used this dealership and service department before on my previous truck purchase and service needs. I highly recommend them! And a special thanks to Michael, the service team who takes care of all the work, Max who stayed late to drive me home when I dropped my truck off, and also to Will Smith, Service Advisor, who took care of the final details when I picked up my truck.

Casaundra&Sam

Aug 10, 2015

We were very impressed with the effort put in by all the staff members at Parks Ford. They went above and beyond to make the deal happen. We were working with tight budget and received a lot of help and understanding from the entire team to coordinate a deal that made everyone happy. We are so happy with our Honda Ridge line. Thank you so much Parks Ford.Casaundra & Sam

Steven

Aug 9, 2015

Parks Ford of Wesley Chapel provided a great experience in purchasing my first car. Our salesman, Robert Vido, allowed my parents to comfortably buy me a car without any stress. Out of the dealerships that we went to and the salesmen we saw, Robert Vido was by far the friendliest and most professional. The dealership and Mr. Vido made this experience very pleasant and comfortable for my dad and me.

Kellykat

Aug 9, 2015

I am happy to say I got the car of my dreams, a 2013 ford escape in the exact color I wanted. It is perfect and it was made possible with the excellent help of Brett, Chris, and Duber. They worked hard to get me in my dream car.

dpiskura

Aug 7, 2015

I had been experiencing a whirring noise from the rear of my vehicle for a while, and just wasn't able to associate the sound with the problem. As soon as I was able to pinpoint it with the help of another person, I knew that I had to get it into a dealership asap. I called Will Smith late in the day, and he was able to schedule me into Parks Ford first thing in the morning, with assurance of a rental that I could use. Will is great, and every time I call him the appointments are always rapid and most convenient according to my schedule. Even while my truck is at the dealership, the updates and communication are always excellent. Will is definitely my go-to guy, and he's always ready to help. I just got my Raptor back today after a couple days, and the absence of the noise is amazing. Although I've never met the Ford technicians, they definitely deserve recognition. Rear end differential repair can often be difficult and complex, and I thank them for their rapid diagnosis and repair. They definitely take care of my truck every time I'm there. I've developed a genuine relationship with Parks Ford, and even though I recently moved and travel there from Lakeland, the comfort and trust I feel is worth the 13 mpg of my Ford Raptor.

tpd727

Aug 7, 2015

I searched all over the Tampa Bay Area for a 2015 Mustang Ecoboost and found the best deal without the stress and pressure from staff at Parks Ford of Wesley Chapel. The facility was new and up to date and felt so different from any car dealership I have ever been to. It might be the staff and sales personnel that makes you feel welcome and educated as a consumer. I would recommend two great car sales staff members- Lezlea Archer and George Dybowski! Both were welcoming and professional and very knowledgable of the particular style of car I was interested in.Parks Ford Rocks!!

COL(R) Peter Quinn

Aug 7, 2015

Very Good ... Will return for same in the future and recommend my friends and family do the same.

TPD727

Aug 7, 2015

I searched all over the Tampa Bay Area for a 2015 Mustang Ecoboost and found the best deal without the stress and pressure from staff at Parks Ford of Wesley Chapel. The facility was new and up to date and felt so different from any car dealership I have ever been to. It might be the staff and sales personnel that makes you feel welcome and educated as a consumer. I would recommend two great car sales staff members- Lezlea Archer and George Dybowski! Both were welcoming and professional and very knowledgable of the particular style of car I was interested in. Parks Ford Rocks!!

Brenda Della Penna

Aug 6, 2015

Everyone there is so nice and helpful. Doesn't matter who your technician or advisor is. They're all willing to go above and beyond to give you the best service

customerEK

Aug 4, 2015

We found a Ford Fiesta in the exact style and options we wanted at Park Ford. Robert Vido gave us all the information we needed and was very easy to work with on a fair price, all without stepping into the dealership. When we were ready to pick up the car, we arrived at the dealership and the car was fully detailed and ready. All of the paperwork was ready and there were no hidden surprises or changes to the pricing we agreed to. Overall, a very pleasant car buying experience.

Jss

Aug 4, 2015

Dorian, Duber, Shane and Carlos was awesome, they worked hard on our deal and got us a cheaper car payment.. These dealership is awesome!! Thanks guys..

Timothy Kollman

Aug 3, 2015

Everything was GREAT! Will Smith is the BEST! Quick in Quick out

Satisfied Customer

Aug 1, 2015

We purchased a 2016 Fusion from Pete and Jesus last week. Then we decided to purchased another 2016 Fusion. Pete and Jesus are very professional and compassionate. They made sure that we were always pleased with the choices we were making. Again, they both exceeded our expectations and we are more than pleased with our two 2016 Ford Fusions. Thanks again to Jesus and Pete for going the extra mile to make sure that we were completely satisfied with our purchases. Keep up the excellent work.

JCL

Aug 1, 2015

This dealership is wonderful to work with. Everyone is very attentive and strives to make sure your needs are met and you leave happy. They are knowledgeable, competent, professional and very comfortable, down to earth people.

Sirknight

Jul 31, 2015

Will Smith (Not the Actor) did an excellent job serving my needs. He was professional, prompted and extremely helpful. If he couldn't answer/address my needs himself, he found or told me he would find someone who could ... then made it happen. I look forward to being service by Will in the future.In addition, and though I didn't have an appointment, Carlos Rodriquez rearranged his workload to answer all my questions, and even run some proposals, about extended warranty plans for my recently purchased CPO Fusion.Both gentlemen meet/exceeded my expectations for services and represented Parks Ford of Wesley Chapel extremely well.Sincerely, COL(R) Pete Quinn

PH

Jul 31, 2015

Parks Service is always very professional. They provide clear and concise information, and are willing to work towards a customer's goals and needs. Will Smith is very personable and knowledgeable.

Explorer

Jul 30, 2015

My husband and I have purchased our vehicles from Parks Ford for a while now and recently worked with Jessica to purchase our new 2015 Explorer. Would recommend her to our friends and family.

Mrsjoe0215

Jul 29, 2015

My experience at Parks Ford Was nothing but Amazing!!! I purchased a 2013 Lincoln MKZ .My salesman was Robert Vido and I would recommend this salesman to anyone..Zhe was Awesome!!! And the staff at Parks was also very Friendly...#lovethisplace

Stephen Pate

Jul 29, 2015

Truck was processed immediately upon arrival at the service department, even with all the rain. The job was completed quickly and I was out the door in an hour.

Melissa Marino

Jul 29, 2015

By far one of the best car buying experiences I've had. Jeff Fillon was patient, professional and an expert communicator connecting with my husband, my kids and I the whole time. Vince Ippilito in finance was fantastic as well. He was thorough yet made the signing of the loan quick and painless. Throughout our experience we were checked on by managers and informed of every step in the process. This is the second vehicle purchase at Parks Ford and we will return. A warm thanks to all!

pmclovely

Jul 28, 2015

Just purchased a Ford Edge Unlimited and had the best experience. All three men I dealt with was wonderful. They made this experience great for me and my husband. I would recommend anyone looking to purchase a vehicle to go see these guys...Duber, George and Vincent!!!

PridemoreA

Jul 27, 2015

Just purchased a 2105 Edge, this is the second vehicle my husband and I have bought in 2 years with Brett. Brett made us feel comfortable with the car buying experience. Frank, Brett, and Vince always go above and beyond for the customers and that is why we will always be loyal to Parks Ford!

Bonaparte

Jul 27, 2015

Blake Howard is the best. We went there Saturday night when they were closing but Blake stopped on his way home to welcome us and to introduce himself. He even told us we could walk around their lot even though they were closed. We came back on Sunday and everyone was nice and welcoming. Blake took the time to find out what we were looking for.in a vehicle. He also took his time to show us the F150's and their features. There really wasn't a lot of price neogotiating either. When it was time to finance, Chris Ferris was very attentive and explained all of our options completly. Overall, I would recommend Parks Ford of Wesley Chapel and will be back to purchase my next vehicle with them.

Ann Glisson

Jul 27, 2015

Sales staff where friendly, polite and knowledgable about the car I was interested in. Excellent test drive. Finance department helpful and also informative. Love my C-max!

PridemoreA

Jul 27, 2015

Just purchased a 2105 Edge, this is the second vehicle my husband and I have bought in 2 years with Brett. Brett made us feel comfortable with the car buying experience. Frank, Brett, and Vince always go above and beyond for the customers and that is why we will always be loyal to Parks Ford!

Melinda Rowlett

Jul 27, 2015

Shane and his sales staff are awesome! This my second time leasing at Parks Ford and will continue to be a loyal custtomer.

rsalazar

Jul 26, 2015

Mr. Ricky help me and my family to chose the correct car. It was a fast and easy experience. We left very happy. Thank you Mr. Ricky for your help!

MJ

Jul 26, 2015

Everyone we dealt with (from the salesperson to finance) were polite and knowledgeable. Leslea walked through up to 3 inches of water through the parking lot to retrieve information from a car window.

Barb

Jul 26, 2015

We were very happy with the service Will Smith provided. Repairs were done in a timely fashion.

Henry Bolding

Jul 26, 2015

Will Smith who is a Service Advisor not only started by making us comfortable but welcomed aswell. He did create an atmosphere that was relaxing while giving us quality and efficeincy with the maintenance of our vehicle. He explained the procedures necessary for our vehicle with great detail and from this point on he will definitely be our contact person.

Maeda15

Jul 25, 2015

We are so pleased with our entire car shopping experience. Robert was very attentive and willing to work with our family to find a great deal. We will definitely be returning in the future and recommend this dealership for your next car purchase.

bigsal243

Jul 25, 2015

I purchased a used 2014 car under the impression it was certified. It seemed to have a misfire so I took it in for an expection, still under factory warranty. Turns out the car is out of alignment and has a plug where the tire should have been replaced prior to selling. My car is 2 weeks old in my possession and they already want me to pay for the alignment and replace a new tire at my cost as well. Not a very good customer experience after the purchase.

dragn189

Jul 25, 2015

After working with Robert Vito, and Vince this past weekend, I have come to understand that buying a car from a dealership is actually a good experience. The employees are very helpful and friendly, Robert in particular being quite knowledgeable and very patient with us. The team worked with us to find the best deal possible and really went above and beyond. I would highly suggest this dealer and will return when it is time for my next vehicle.

Llyod Crooks

Jul 25, 2015

Personel provided professional services both in service and the buying of my new car

Sheryl Miller

Jul 25, 2015

We went in to trade in a couple of vehicles. Jessica Adams was the sales person that helped us. She was very pleasant to work with, and knowledgable. It was a pleasure to work with her. Would ask for her again.

Guiseppe Vanoni

Jul 25, 2015

Very helpful and great service.I'm thankful for Lezlea Archer.

Kathy Terry

Jul 25, 2015

I recently leased a 2015 Ford Focus from Parks Ford of Wesley Chapel. I met several people when I arrived, which were all very friendly, and eager to help. After speaking with the Sales Manager, Craig Randolph, he introduced me to Jeff Fillon, which was my sales person. He was very friendly, and funny. It was a fairly easy process in completing the application. Afterwards, I left for a short while to go eat lunch, and upon my return, I was greeted by Paul Stokes, the financial Director. My application had been approved during my time away eating lunch. The process of signing all the necessary paperwork was very easy, and went very smooth. After I was done with the process, my sales person was going to go over the vehicle with me, however, he was working a sales deal with another customer that had come in during this time, so I was introduced to Dorian Sinclair, another sales person, to go over the car with me, and answer any questions I had. He did an amazing job, explaining every detail of the vehicle, both inside, and out. During this vehicle orientation, he also programed certain settings to my personal preference, which no salesperson had ever done with any past vehicle I had purchased, or leased. A lot of things stood out that day that confirmed I came to a great dealership, but one in particular stood out when Jeff Fillon came out for a few minutes to visit with me, and Dorian while we were still in the car going over everything. I am mentioning this because the teamwork I saw between Jeff and Dorian was heart warming as a new customer. Not to mention both of them were also very fun, and funny too which I really liked because it made me feel like I was not just a transaction. Everyone involved exceeded my expectations! So I want to say "Thank you" again to Craig Randolph, Paul Stokes, Jeff Fillon, and Dorian Sinclair. Kathy Terry

Mike Cromartie

Jul 25, 2015

Blake/Brett do a great job as salesman. Mike does a great job in the service department.

Brandie99

Jul 23, 2015

We were greated and helped with all of our needs from the moment we walked in. Robert helped us get into a car that we could afford and that we wanted and love! He understood everything that we needed. I would recomend this place to anyone looking for a great car buying experience. Thank you Robert and Chris for all your help!The Hinkleys

nilo92

Jul 23, 2015

I was able to buy a new car with ease and they took great care of me and my family. Will definitely recommend to family and friends.

Robert Karl

Jul 23, 2015

There is no other place than Parks to buy a vehicle. I wouldn't think of even looking anywhere else. Alan is absolutely the best Service Advisor that ever was. He is efficient, courteous, knowledgable and I have the utmost confidence in him and his service.

Satisfied Customer

Jul 22, 2015

I have dealt with Will Smith numerous times for service on my vehicles. Each time he has exceeded my expectations and provided excellent customer service. He made me feel confident that the issue would be resolved and he delivered. He is professional and a pleasant person to deal with. Thank you Will for being such a big help each time I have brought my vehicles in.

Rnorthey

Jul 22, 2015

I recently came for an oil change and noticed a day later oil on the ground. Returned to the dealer and spoke with Will Smith. They fixed the problem at no charge. Great customer service from the service department.

Nick Centonze

Jul 22, 2015

Service was great and quick. Alan is fantastic every single time I go in there.

Crystal

Jul 22, 2015

Got a letter from Ford stating the Customer Satisfaction Program had authorized the dealer to perform a couple services on issue of the battery becoming discharged after vehicle is parked overnight, however, Parks had no clue what I was talking about. They told me to bring the letter in... kind of disappointing being as the letter is from Ford and I assumed the issue would be in the computer already. Oil change seems to be good just not preformed as quick as I would have hoped with an appointment.

Browns fan

Jul 20, 2015

Just started looking for a new vehicle did not even know what I was going to get. Salesman rich jodway met me on the lot we looked at many different models till I found the escape, I feel he helped me get the best deal great advice deal done in an hour maybe two. Overall very satisfied thank you

Mortgage Mike

Jul 20, 2015

My wife and I went shopping on line for a car and we saw the car we wanted at Parks Ford. So we called and spoke with Craig Randolph, the Sales Manager, he was very straight forward and honest about the car, pricing and how they operate. An hour later we went to the dealership and were warmly greeted by him and Jesus, the sales consultant. From beginning to end it was a great experience.

Johanna Kelly

Jul 20, 2015

My husband and I purchased 2013 Ford Escape and a 2016 Ford Fusion. Jesus, Pete and Vince were all part of our purchasing our 2 vehicles. It was a pleasure dealing with them. They all gave 100% to give us the best deal. We are so glad that we chose Parks Ford at Wesley Chapel for our puchase. The service we got was excellent. Thank you

Mark Blaszczyk

Jul 20, 2015

Good service, friendly staff. Good job guys. I like to receive service reminders, they are on top of it..

Jay

Jul 20, 2015

2012 Honda Civic. Sales experience was smooth and efficient. Price was fair and reasonable. Car had a stale smell, was mostly clean but not well detailed (sticky filth on seat belt). Salesperson offered to have the car treated for the stale smell, so we brought it in for that. Some improvement, but stale smell is not gone. Seat belt does not appear to have been cleaned. Salesperson was kind and helpful but did not appear experienced or knowledgeable about the car. This would have been a bigger negative had we not already researched the car online. Just small negatives on an otherwise good experience.

MustangBoy13

Jul 19, 2015

Being 21 and buying my first car by myself, I had a great experience! Really worked with and didn't try and just take money from me because I'm young, I hear dealers will do that but not here. I had a payment price set that I couldn't go over and they really worked with me on that, not going to say I got my payment price but close to it! They really worked hard to help me get the car I wanted! I love my 2014 mustang!! I would recommend Parks Ford of Wesley Chapel to anyone looking to buy a car! Thank you so much to everyone that helped work with me to get what I wanted! Great staff!

Satisfied Customer

Jul 18, 2015

We purchased 2 vehicles. Jesus, Peter and Vincent were all professional, courteous and efficient and they each exceeded our expectations. We are completely satisfied. Thanks

MissAEvonne

Jul 18, 2015

I'm a pleased owner of a Fiesta Hatchback Titanium! I test drove nine cars at three other dealerships and none of them compared to the treatment that I received here. I'm a young female buyer (25) and was given my asking price on my trade-in when the other dealerships tried to give me half of the KBB value. They treated me with respect and were honest and upfront about all fees. They spoke highly of their colleagues and were very patient with my decision-making process.I played hardball with negotiating my price and I am pleased to say that I am paying within my price range. I am extremely happy with the knowledge of the car salesman Rich Jodway and the finance specialist Vincent Ippolito. They took the time to discuss every nook and cranny of my vehicle and financial questions. A very knowledgeable team that was able to debate with me on why I should have picked my car over other certified cars like it. I highly recommend this dealership and will be returning in the future when my husband is looking to upgrade.Loved the low pressure, elevated knowledge, thoroughness, and honesty here. You will not be disappointed!

John

Jul 18, 2015

What can I say my vehicle purchase was awesome from the Internet sales Will Bozeman who answered all my questions and concerns, to my finance Mgr Carlos Gonzalez who went beyond to get my payments where they needed to be, and when I had a problem with the cars trunk 2 days after my sale, I called Will Bozeman concerning my issue he made arrangements for me to go to the service department where he introduced me to Will Smith Service Advisor who ordered my parts and when they arrived contacted me to come back to the dealership. When I arrived again Will Smith fixed my truck himself, first time I ever seen A Service Advisor fix an issue themselves and I did not have to pay for the repair. (BEST VEHICLE PURCHASED I EVER HAD AND I HAVE PURCHASED ALLOT OF VEHICLES) Thank You

unforgettable 1013

Jul 18, 2015

I had been looking for truck 2 months and I only wanted a ford truck. I purchased a 2011 F150 on July 16, (oh yeah very pleased) with the assistance of Robert Vido. Before I purchased this truck I had been looking at another one about 2 weeks previous. Searching high and low I was looking on your website and saw the truck that have now, the unforgettable experience I had before, lead me back to Parks and Robert. Thank you so much for that

Brandon Allen

Jul 18, 2015

Robert was very helpful in providing me information that I needed about leasing a vehicle.

ashley7673

Jul 17, 2015

I recently purchased a Certified Pre-owned 2012 Ford F-150 from Lezlea Archer. She was kind and attentive to my desires and helped me any way that she could in finding a vehicle for me. Then it was Paul's job to get me the financing that was good for me, and after a while, he did it. Paul Stokes is great at finding financing for a reasonable price and for terms that suit the buyer. I got to hand it to these folks at Parks Ford for getting me into a great vehicle at a reasonable price. I'll be back when I upgrade to a King Ranch or Platinum series. Great job guys!

John Stuben

Jul 17, 2015

Once again the service writer did not have the correct telephone number to call me when the work was complete. Said he corrected it the last time this happened.

Peter Dooley

Jul 17, 2015

I was satisfied with my service. Mike was very friendly and responsive to my needs.

Flyer28

Jul 17, 2015

I purchased a new Ford Explorer on July 11, 2015 from Parks Ford of Wesley Chapel. The entire experience was outstanding. As soon as I got out of my car, I was greeted with a cheery hello by Duber Garzon who introduced himself as one of the sales managers and then introduced me to Robert Stephens who would be my sales representative. Duber explained that he would continue to stay involved throughout the process. I spent quite a bit of time with Robert Stephens who showed me the cars on the lot that met my requirements and compared the different options on the vehicles. I then test drove one of the vehicles. Robert was extremely personable, professional, knowledgeable, and helpful throughout the entire process. He was very patient and happily answered my many questions. At no time did I feel pressured into making a decision. Robert was truly a pleasure to work with and is an excellent representative for Parks Ford. Duber was also wonderful to work with as we crunched the numbers to come up with something that worked for me as well as the dealership so we could close the deal. I then met with Paul Stokes in the finance department to go over and sign all of the paperwork. Paul did a terrific job going through the process very efficiently so I could leave with my new Explorer. All of the employees I passed at the dealership smiled and said hello. The showroom is a very pleasant environment. During my time at the dealership they offer water and snacks several times. Parks Ford is first class as are Robert, Duber, and Paul. Thank you gentlemen for all you did to make this such a great experience.

riv

Jul 16, 2015

Hi My Name is Maryann and im thankful for the help of Will Smith Very helpful and thankful for helping me figure out what was wrong with the car engine light.

Powczare

Jul 15, 2015

Before I came in I wanted to see what used ford fusions they had. I saw two 2014 SE models. I called and talked to Robert Vido who met me as soon as I got there and I even showed up early. Robert helped me through up until the end with financing. I got helped by Paul Stokes who did a great job as a finance officer and we all met in the middle with a APR. Robert did come in toward the end and secured a great payment with Paul's help. Now I'm driving a beautiful 14 Ford Fusion from a 12 Honda Civic with no money down and I'm paying less a month. Parks Ford was great.

Michael Rapp

Jul 15, 2015

I leased a new F150. They got the truck from another dealer, and have a great rate. Very satisfied.

Clayton Tullos

Jul 14, 2015

Great place to have service done. I won't take my truck anywhere else!

Bonnie Blanchard

Jul 13, 2015

Well treated Fast service. Very Nice personal will continue to bring my car to this location for service

Keith Megathlin

Jul 13, 2015

Everything that needed to be done was done. It is a rare occasion when we have a complaint....

mulford, k 33544

Jul 12, 2015

I recently purchased a new Ford Escape. As soon as I arrived, the staff greeted me and answered questions I had about the vehicle of interest. The sales rep brought the car around for a test drive, and upon return, started the paperwork with me for the purchase. The sales staff were very prompt, knowledgeable and courteous, making for a great car buying experience.

Scott Connell

Jul 12, 2015

I wanted to have the suspension of my truck inspected due to a noise I was hearing. Rickey Rodriguez and the rest of the staff were very curtious and worked to make sure I was satisfied with their efforts. Very positive experience

FLYER28

Jul 11, 2015

I purchased a new Ford Explorer today from Parks Ford of Wesley Chapel. The entire experience was outstanding. As soon as I got out of my car, I was greeted with a cheery hello by Duber Garzon who introduced himself as one of the sales managers and then introduced me to Robert Stephens who would be my sales representative. Duber explained that he would continue to stay involved throughout the process.I spent quite a bit of time with Robert Stephens who showed me the cars on the lot that met my requirements and compared the different options on the vehicles. I then test drove one of the vehicles. Robert was extremely personable, professional, knowledgeable, and helpful throughout the entire process. He was very patient and happily answered my many questions. At no time did I feel pressured into making a decision. Robert was truly a pleasure to work with and is an excellent representative for Parks Ford.Duber was also wonderful to work with as we crunched the numbers to come up with something that worked for me as well as the dealership so we could close the deal.I then met with Paul Stokes in the finance department to go over and sign all of the paperwork. Paul did a terrific job going through the process very efficiently so I could leave with my new Explorer.All of the employees I passed at the dealership smiled and said hello. The showroom is a very pleasant environment. During my time at the dealership they offer water and snacks several times.Parks Ford is a first class dealership as are Robert, Duber, and Paul.Thank you gentlemen for all you did to make this such a great experience.

Dan27

Jul 11, 2015

I recently purchased a 2013 Ford Escape and chose Parks Ford to work on the vehicle. I received an air bag recall letter stipulating that the vehicle needed to go back to the dealer. On the first appointment the internet at the dealership was down, so they could not download the necessary data. On the second appointment, the necessary data was downloaded and I was told everything was fine. Several days later, the air bag light came on. I had the vehicle at the dealership 4 times before Will Smith told me he would order the recalled part for the vehicle. I had spoken to a variety of Parks Ford personnel and had been promised calls back, which never came. Will Smith called a week after the last appointment and advised that the part had arrived and I made an appointment to bring the vehicle in on 7/11/15. I dropped the vehicle off and Will said it would be about 2 1/2 hours before the vehicle was ready. He was pretty much right on the money with his time estimate and I received a call stating the vehicle was ready to be picked up. My opinion of the dealership up to this time was not a good one, however; Will Smith has changed my mind. He handled himself very professionally and actually carried through with the promises that he had made. I was ready to seek another dealer for my service needs and probably would gave had it not been for Will Smith. Thanks Will for resolving a problem that had existed for the past 10 months.

Mike Cromartie

Jul 11, 2015

2015 F150 lariat...staff was great and facilities were excellent

Cheryl A. Beaudoin

Jul 10, 2015

Happy Voices? YES! CAll and speak to Donna for a bit. She is so pleasant her voice smiles through the phone and she is eager to do whatever she can for a customer. Donna is inviting and welcoming in every way. Glad I met her face to face and she was just as pleasant and smiling!Then came Will. God bless him as he did his homework! Will is in service dept. As I opened the door to go in, Will popped out to me and welcomed me by name accompanied by a smile! A+ Will! He also was very good to follow through on my vehicle as it was being serviced and update me with facts. Now, I have to add Ellis! Ellis is the Parts and Service Director. Normally at that position in the company a director might be like the Great and Powerful Oz hiding behind the curtain but not Ellis! He runs an open door shop and was very happy to speak with me several times. The customer is his priority as well as his staff. For everyone I met there to be so pleasant and happy, I know it flows from the top down. I also want to give kudos that your sales people can take turns in this heat to not be outside all day. That shows how your company respects those working for you. Ellis, thank you for everything and for a fantastic group of service men and women.While I was in the waiting room, Donna offered snack and drinks to me which was very nice and appreciated. She was willing to do anything for the customers.THEN, there is Jamil!! As I was heading out to my car, Jamil came to open the door for me, take my keys and bag and help me to my vehicle, opened the door for me and I was very impressed with his politeness. Jamil, never lose that quality because it is a gem for men to have now adays. What woman or customer would not appreciate your smile and polite ways. Thank you.Oh, this dealership washed the outside of my car after service was complete! I'd say that's a lot to be thankful for today. One of my personal sayings is that it is nice to be nice. It is certainly nice at this dealership.God bless all of you there and thank you so very much for your kindness. blessings...OH! Paul Stokes! Paul is in the finance dept and was willing to take time out of his day to help me do research after I purchased my vehicle from another owner. Paul rocks and knows his busniess. PAul, thank you again so much. You are the best!

Gary W.

Jul 10, 2015

Paul Stokes did a great job with my financing due to his knowledge and efficiency. Robert Vido was by far the best salesman I've ever dealt with. He was so helpful and sincerely. I know I could call him anytime for help. I live pretty far from your dealership but I will recommend it to everyone I know who is looking for a car.

Edward Gallagher

Jul 10, 2015

Recall problem fixed in less than an hour - great service from Alan!!

Robert Santoni

Jul 10, 2015

You give a level of personal attention that makes my repair visit comfortable.

Randy Patterson

Jul 10, 2015

As usual I am taken care of immediately, and I am made to feel at home. I like the service staff a lot because I have known some of them for years now.

Rod L San Agustin

Jul 9, 2015

The staff at Parks Ford of Wesley Chapel was great to work with. From the sales person Lezlea, to the manager Uber, and finally the finance Paul made the whole buying experience a pleasure. Transaction was completed in a timely manner and I felt that I had a thorough test drive that gave me confidence in knowing that I was making the right choice. Finally, the customer service was great that I would not hesitate in recommending them to my friends and colleagues.

Alyssa Christian

Jul 9, 2015

I purchased a Ford Fusion. The staff was very helpful they listened to everything I wanted and got me out the door with my new favorite car.

Norbert Dereg

Jul 9, 2015

Ford F150The service was very professional and helpfulI'm satisfied with my purchase

Angela Emery

Jul 9, 2015

EVERYONE WAS HELPFUL AND COURTEOUS..... MIKE WAS VERY INFORMATIVE...

Finally Satisfied

Jul 9, 2015

I had my truck towed to your service department on a Monday. It was in Fail Safe Mode. My husband believed the computer was malfunctioning. The mechanic thought it was the Throttle Body and replaced it. It was not the problem. Again, we mentioned our opinion regarding the computer. On day 3 of being without my truck, I was informed they had to order a computer. On day 8 or 9 it finally arrived. On day 10 I was able to pick up my truck. I understand issues arise. My disappointment is related to the fact that I finally got a vacation from work after a year and a half and spent it talking with your company and being stuck at home when I really wanted to take my child out for a great time, just the two of us (I usually have to work 10-12 hrs, 5 days a week). The only saving grace through my whole ordeal was the amazing customer service of our service tech, Ricky Rodriguez. He was so empathetic to my situation. He is the only reason I would recommend your service department to a family member or friend. He explained every issue as they arose. He always answered my phone calls and called me every time he had new information. He was very patient with my frustration. He is definitely an asset to your service department.

valerie521

Jul 8, 2015

With much hesitation and doubt entering a dealership, I was reassured immediately from Sales Consultant, Rich Jodway and Sales Manager, Frank Lacey. I not only traded in my Ford vehicle and bought a new Ford vehicle, but met again with Frank, a long time friend of my father and met new acquaintances. Along with Carlos Gonzalez, everyone was very helpful in my understanding and working through all avenues involved with such an important purchase. I am entirely grateful for all the time and extra effort Rich offered me. As a single woman faced with such decisions and preparing myself as much as I could, Rich made it easier. I know I will enjoy my new car and I won't hesitate to contact Rich, Frank, or Carlos if I have any questions at all. It sure is comforting to know Parks Ford of Wesley Chapel is there to offer assistance anytime. Thank you again for your efforts and reassurance!!

HappyCouple15

Jul 8, 2015

My wife and I were shopping around for a new vehicle and happened to come to this dealership. We had very nice and informative Sales Consultant who helped us out choosing our vehicle. We are loving it. Parks Ford of Wesley Chapel I would recommend to anybody.

Kristi Miller

Jul 8, 2015

SERVICE WAS AWESOME ALAN WAS VERY HELPFUL, IN AND OUT IN TIMELY MANNER

Carlene Sawyer

Jul 8, 2015

I was assisted with Will and Robert in the service department. I came in with a water leak problem and it was handled quickly and I am 100% satisfied. I will return and refer them to my friends.Thanks Guys!

Michelle Capps

Jul 8, 2015

I have got to say that, thanks to this experience, my faith in a Ford dealership has been restored! I have had several horrific dealings with Jarrett Ford in Dade City and had considered purchasing a new Chevrolet instead. I took a chance and stopped in at Parks, due to a friend recommending them. Thankfully I did and ended up purchasing a new 2015 F250. Thanks to Rich and all of them team at Parks for your "above and beyond" efforts! Your team has renewed my faith in a Ford dealership and absolutely love my new truck! I have already been recommending you to others that I know are in the market for new Ford's.... Thanks, so much for everything!!!

Jessica Cronk

Jul 8, 2015

We have been helped on many occasions by Alan Sarne and his assistance has been amazing. His wonderful attitude and demeanor are the biggest reason that we continue to shop at Parks Ford. Thank you very much!

Ford Guy

Jul 7, 2015

Well, I was new to the area and was looking for a ford truck, I went to a couple dealerships but Parks Ford was the best. I began to talk to Robert Vido and found out he had sold my sister her Ford Escape the year before and she liked him and will be back to buy another At Parks, but I am disabled and it took about 5 weeks of going back and forth before I found what I liked and Robert never got tired of me! So once I finally found what I wanted I needed a few extras added to my truck and Robert took me to see Alan Sarne to get my truck what I wanted and that was handled very well also. Looking for a vehicle is usually not much fun, but Parks Ford and Robert Vido, Alan Sarne and everyone else directed and handled my needs perfectly. Thanks James S.

Connie Parrish

Jul 7, 2015

Robert Walker in the service department has done an excellent job every time we come in.

Edward C. Bohling Jr.

Jul 7, 2015

Brought my 2011 Ford Fusion in for vibration issues on the front end. The service team readily identified the issue and professionally corrected the problem in a timely manner. Park's is the only dealer that I prefer to purchase my cars from. Although my personal service advisor was on vacation my friend Will was up to the task.

Salvador Ginabreda

Jul 7, 2015

Found exactly what I wanted in the price range I was looking for. awesome job.

Pdixon

Jul 6, 2015

Upon arriving at the dealership I met the sales man Robert Stephens. He was very knowledgeable about the features of the truck. He knew every detail about what made ford products the best. He asked all the right questions about what I was looking for and made the decision very easy. He took as much time as needed and even offered and took me on several test drives. He went through almost every truck on the lot and showed me what each model had and the explained the different features from engine and transmission to interior seating. Something other sales people would never do. He took his time and explained every feature on the truck as well as features that are offered on other models . I have bought many cars over the years but he sold me on a Ford and I love my new truck. He is a awesome associate for Parks ford. I will be back to see him for my wife's next car!! Most of all Robert treated me like a friend and truly cares about his customers!! The dealership lets you shop at ease and I never felt sales pressure to buy, just a willing staff who just wanted to help me as a customer!!

MustangMike

Jul 6, 2015

I was having a hard time finding some very special stripes for my 2014 Mustang. I had called everywhere and searched online, to no avail. I talked to the service department at PFofWC and within a day Alan Sarnes and his supervisor Ellis Adams had found them. I can't stress strongly enough how friendly and knowledgeable this dealership is. I bought my car new and will not consider taking it anywhere else. My exceptional experiences with this dealership started with Brett Rumford in sales and ended with Terry Mullane personally coming down to check on my satisfaction. They care - at ALL levels.

Charles Leonard

Jul 6, 2015

Expensive, but delivered on time for the quoted price.

William Bozeman

Jul 6, 2015

Big AL Sarne did a great job getting me in and out with no hassle and the folks on the drive did an exptional job. They even made sure my car was charged and ready for me.

Catherine Harrison

Jul 4, 2015

I bought a 2015 Escape. Everyone there was nice; even the people not working directly with me. I got a great deal and I am very satisfied.

James Langer

Jul 3, 2015

Great team at Parks------------------------------------------------------------------------------

Chris

Jul 3, 2015

I have a 2013 Explorer. My service representative Michael was great as usual. He always makes you feel important and a valued customer. This time the oil change took a little longer than usual. Micheal is a great asset to have working for Parks Ford.

Gilbert Bratschi

Jul 3, 2015

Service was first for Ford Edge purchased at Parks. Service was timely, courteous, and well done. Nice job.

Robert Berube

Jul 3, 2015

Transit 250, new purchase. All staff very accomodating

DAT56

Jul 2, 2015

The service was superb! I would rate Parks Ford A+! Mr. Will Smith was fantastic in all the ways of customer service. He was very attentive and no matter how busy it was he handled every moment with a smile! He was very clear on how my vehicle was being serviced and was attentive to my needs - even coming by to check on me to ensure my comfort as much as possible while waiting. I appreciated my time at Parks Ford.

Neil Wahrheit

Jul 2, 2015

Always excellent service. Brought the car in ,was completed in less than an hour. Will Smith always courteous, thorough and ensures everything goes smoothly.

Pat

Jul 2, 2015

I found the exact car I was looking for thanks to Brett at Parks Ford. He was very professional and patient in my long search for the right model and trim. Every time I went into Parks to view inventory, the entire team was friendly and helpful. After they found my car, the buying experience was quick, easy and stress free. I never felt pressured. I felt like they were giving me the best deal possible. The transaction was smooth thanks to Vincent and Craig, the manager. Everyone was extremely professional at Parks Ford! I highly recommend!

Scott Rogers

Jul 1, 2015

The services was quick and the car was cleaned. The staff at the dealership was friendly and courteous.

Hope Long

Jun 30, 2015

2015 Ford Mustang GT Service: PerfectStaff: PerfectOverall: Perfect

Thomas Razzouk

Jun 30, 2015

Will was excellent. He was professional and took care of me in a timely manner. Thanks again.

Donald Parnell

Jun 30, 2015

My wife loves her new Ford Escape...the Product Consultants and Managers are great at Parks Ford...the Detail Department did a great job on my cleaning my new car...the Service Department did great job on getting me in and out on my first oil change...Parks Ford is highly recommended if you are in the need of a New or Used truck or car :)

Pat C.

Jun 29, 2015

Brett Rumford found the exact car I've been searching for. Brett was patient, helpful and really took the time to satisfy my car search. Once the right car was found, Parks Ford made my buying experience fast, easy and stress free. I'm so happy with my car and my experience at Parks! Thank you!

Steven Baldwin

Jun 29, 2015

I had a smooth service experience. Fast, friendly, and accurate service and sales dept.

Robin D

Jun 29, 2015

Recently moving here from up north, this was a very pleasant experience. I was in at my appt. time and out in 90 mins with a routine service appointment. This dealership and service team really have their stuff together and very organized.

Dan Kopenski

Jun 29, 2015

2015 Ford Edge, George(sales) and Chris (finance) were exceptionally helpful through the process.

Karen Mendez

Jun 29, 2015

Great customer service provide by the service advisor

Rick.Haberman

Jun 27, 2015

I found a truck that sounded interesting to me online and called Parks Ford to arrange to see it. It was almost a two hour drive from my home but it seemed worth it. Unfortunately it was pouring rain when we arrived so a close inspection of the vehicle was impossible.Ricky was very personable and tried to be helpful but the paperwork seemed to take forever. We waited and waited and finally the finance person took us to his office.By the time we were through with finance it was late, we were exhausted and still faced a two hour drive home so we didn't take the time to have the systems in the truck explained. I am in the process of perusing the owners manual now (VERY boring reading).All in all I am satisfied with the service I received from Parks and would recommend them to others... TIP: Don't buy a vehicle in the rain!

Hans Klose

Jun 27, 2015

Bought a 2015 Mustang GT Convertible and had a great experience.

Earl Young

Jun 27, 2015

We have a 2015 fusion , the service was very good, and the staff were helpful , we did not have any problems.

Michael Cline

Jun 27, 2015

Got the job done on time and budget. Service consultant Mike is great to work with.

Frances Aulicino

Jun 27, 2015

We purchased a 2015 Ford Edge. The service we received was very good and the sales team was extremely helpful in explaining all the features on our vehicle.

Vilma Green

Jun 27, 2015

I had an excellent sales rep. He was very helpful and courteous.

Conniemc

Jun 26, 2015

Our saleman, Robert Vido, is an excellent salesman. He was extremely personable and knowledgeable of the car we purchased. We never felt pressured. I rated the buying process as average because, like all dealerships, the going back and forth to the manager to get the fair deal is time consuming. We arrived at 11:30 and never left til 4 pm but we left with the car we went to test drive. We test drove the car when we got there and made the decision to purchase it pretty quick, only because of Robert's knowledge of the car. I would definitely buy another car from Parks and would hope that Robert would still be there. My husband and I were very glad we discovered Parks Ford - we had never heard of them before.

Frank Hanzlik Sr.

Jun 26, 2015

As always the service received was exceptional , all staff encountered were pleasant , knowledgeable and eager to provide a 100% positive customer service experience .

Richard Osborne

Jun 25, 2015

I purchased a 2015 Escape. My sales person Mr.Dorian Sinclair he was very Helpful and is the reason for the sale. The person who also was a big reason for my purchase was Mr. Carlos he was the person who wrote up the contract and took extra time to show us the paper work all the way through the contract.

Flak1ta2005

Jun 24, 2015

Excellent employee and great deal i will highly recommended.If you got any questions please fell free to contact me.Thank you have nice day.

Vero & Danny

Jun 23, 2015

We started to look for a car online and we found one we liked in Parks Ford website. Since the very first communication by email with Javier Zamora, we felt his customer service was great. He responded to all our questions and concerns, he replied really fast to the emails and the phone calls with detailed and easy to read information. We live in Kissimmee and we decided to drive all the way to Tampa to test the car and when we got there we found ourselves surrounded by really nice people. Javier's Manager, Duber, was really nice and made us feel very comfortable. Carlos was great too, he was really willing to help us with the interest rate and provided different options so we could get the car. I would definitely recommend Parks Ford to friends and family, the two hour trip was really worth it, we got a great deal and the best of services. Special thanks to Javier Zamora for his patience and great customer service.

robhoffa

Jun 23, 2015

The sales team and credit department were honest and up front and explained the process to me very well! I didn't feel pressured into buying.

NisaM1457

Jun 23, 2015

This dealership was awesome !! I am a first time buyer and they made it happen !! They were very nice and they didn't try to pressure me. My sales guy was Will Bozeman and he was phenomenal!!! He helped me sooo much and never seemed frustrated although I was there for well over 3 1/2 with the last hour in a half I was searching for car insurance! Everyone that I know is searching for a car I tell them to go to Ford to see Will because he is the "It" guy. I'm so thankful for my 2015 Fiesta !!! When I tell you that Will is the guy you want to see believe me he is !!! Paul was also awesome he did all he could to make sure I drove away !!! Thank you parks ford for making my first buying experience Phenomenal (:

Christopher Songy

Jun 23, 2015

Blake did a great job. Straight forward and easy to deal with.

Flygirl

Jun 22, 2015

I recently purchased a vehicle from Will Bozeman. He was the most professional, courteous and efficient person I have ever dealt with. He made purchasing my vehicle a pleasure! I explained what I was looking for and he delivered!

Kenneth Kruppa

Jun 22, 2015

Frank Lacey did it again. One phone call was all it took. 2015 Explorer with everything I wanted on it. Drove seven hours from Atlanta to pick it up so it's obvious I am a very satisfied repeat customer.

Debra Hamilton

Jun 22, 2015

I didn't have a coupon and paid full price. When I got home I found an email from Parks in my mailbox (from that afternoon) for a special price oil change! That's a little frustrating.

George Rainville

Jun 22, 2015

Went in for regular maintenance. Although the service department was unusually busy and I did not have an appointment, I was in and out is a short period of time. Always a pleasure going to Parks Ford.

topcat321

Jun 20, 2015

I could not be more pleased with the Parks Ford sales crew and the attention we received. Peter, Jejus and Duber are a great team. I bought 2 vehicles from them and Chris, the finance guy is a true professional.Nice work guys!

Tomcat

Jun 20, 2015

Had a great buying experience with Peter, Jesus and Duber and Chris. Great guys to work with and they make car buying pleasant.

Ford F150

Jun 19, 2015

I had my F150 in for service at Park Ford and each any every time I had brought it in Ellis Adams the Service Director was more than accommodating in listening to my needs/wants and taking care of each and everyone of them to my satisfaction. Ellis has gone above and beyond each of the times that I have had my F150 into his service department, and each any every time have been totally 100% satisfied. You don't find this sort of service/support from other dealer service departments in the area.Thanks Ellis to you and your staff, I appreciate all of your cooperation and customer service, keep up the good work. -Craig

Robles Fam

Jun 19, 2015

We saw a truck at a great price from this dealership online and realized it's 2 hours away from home. We called and spoke with Duber Garzon explained our situation, and without hesitating or even bragging about his position he helped us as if we were his only customers. Once we arrived he set us up with Jesus a very kind sales rep. However as we are all humans there was a small mistake on the dealers end which could have ended up in great disappointment and NO truck! Duber had gone home, but Frank Lacey and Jesus worked very hard on fixing this error. In matter of minutes it was taken care of, and off we went to see Chris in finance. Very easy and smooth process! Needless to say we are ecstatic with our new-used truck and all the people involve! THANK YOU!

Kenneth Kruppa

Jun 19, 2015

Called Frank Lacey, told him exactly what I wanted on a 2015 Explorer and he took care of the rest just like he did for the F150 I purchased from him this past December. His staff was very friendly during the whole process and I was even introduced to Mr. Parks who happened to be in at the time. As with the other two vehicles I have purchased at Parks Ford, it was a very relaxing and non pressured experience.

K

Jun 19, 2015

Great experience from start to finish. Would recommend to anyone.

Ernest Van Glahn

Jun 19, 2015

They were unable to address the issue with the fabric in the hatch area. They did not have time. Service was fine otherwise.

Scott Stanford

Jun 19, 2015

So after weeks of searching for a 2012-2014 Ford Focus, I finally found the car that met all my wants and needs at Parks Ford. While I found the price a bit high for the mileage Robert Vido and the sales team were willing to meet me on what I was willing to pay for the vehicle. While there was a little misunderstanding with the cutting and programming of the second key for my vehicle, the misunderstanding being the time we were told it would take and the actual time it took to do my experience was still mostly a positive one.The sales facilities at Parks Ford seemed a little tight and busy to me. Their were times I felt like I was going to bump into other patrons, however I did find the service dept. to be more inviting than most other dealer service dept I have been in.A week of ownership now and I am very happy with the car and the experience. Thank you Parks Ford

Michael Maslowski

Jun 19, 2015

I was trying to find a particularly rare and hard to locate graphic for my Mustang. I had a few bumps along the way in locating them so I turned to Ellis Adams and Alan Sarne. They found the exact Ford part, after searching everywhere. My car looks terrific! I can't say enough about the fine people at Ford of Wesley Chapel! Heck, they even washed my car... you just can't do better when looking for that rare part to set your ride above the others, or even an oil change. This is my favorite dealer ever!

Bubbles

Jun 18, 2015

I took my 2008 Ford Escape to Parks Ford in Wesley Chapel for a 100k service. Ricky Rodriguez showed me everything that needed to be done to the car, and explained it to me in a way that I could understand. He was professional and courteous. I was very pleased with the work done and the price. Ricky went above and beyond to give me great service, as did everyone I dealt with at Parks Ford. In the future, I plan to take all my cars to Parks Ford to be serviced.