Used Cars for Sale at Pearson Hyundai in Richmond, VA

Charlene Guidry

Sep 1, 2021

I had a great experience. It was fast and easy. And the people were who helped me were awesome. I’ve always loved Hyundai. Thank you Michael Howard. He nice and very professional. I love my car!

Jess Wirt

May 4, 2021

Krystal Is amazing! She made the process extremely easy, and was super efficient. I was a little worried considering it was my first time really having any kind of work done on my car, but she took care of me, sent me updates, and was extremely timely. SHES AWESOME. And I’ll be back just because of her.

Tracie Edgar

Mar 23, 2021

By far the easiest car buying experience I have ever had! John Judy and Angela in the finance department were friendly, efficient, knowledgeable and extremely helpful. I cannot recommend them enough! I left there with a newer and nicer vehicle than expected. I will definitely use Pearson in the future!

Stacy

Jan 13, 2021

Working with service director, Melissa Best, was a pleasure. In response to my previous survey, Melissa called to listen to my concerns and she was determined to get to a solution. Melissa called multiple times until the issue was resolved. A customer service team that listens is one that cares. She shared a sense of empathy and understanding that one usually wouldn't equate with a car dealership or service department. I appreciate her response and the follow-up calls from Melissa and her team. Although, the work wasn't what I needed on the first go-around, I appreciate that the customer service was right from the beginning. Kudos to the Hyundai team for going above and beyond to deliver customer care.

Diana Meyers

Sep 21, 2021

Pearson Hyundai I am very pleased with my recent purchase. I wanted the 2022 Tucson and was unable to find it anywhere. I Did a request online to see if any of the dealers Could help me. I got a reply almost immediately From Pearson Hyundai. I had reached out to other Hyundai dealers they were closer but got no response or a very delayed response days later. Paul at Pearson Hyundai replied almost immediately. He asked me what I wanted I gave him a list of things that I wanted on a vehicle that they had to have I gave him a list of colors I wanted and colors I didn’t want. he did not have what I wanted. This did not stop him though he told me he would get back to me and he did it on vehicle that they had coming in that hadn’t arrived yet. He had found the perfect car for me he put it on hold for me. I had asked for the total price of the car he wrote me up a contract, Which he sent to me almost immediately. Less than a week later I got a call from him that my car was in we arrange to go pick it up. They had the car out front waiting for me. He took us in his office we did all the paperwork they took us to the finance office we did the financial work.. He then took us to the car and showed us how to work everything in the car. We also had with us an eight year old boy Who was rambunctious as he could be and Paul was an absolute sweetheart with him patient kind I can’t say enough. All I can say is from the very beginning to the very end Paul made my buying a car wonderful experience!! He’s also done a follow up phone call to see if I needed any help or any instructions on anything in the car. And I personally have received the best service I have ever received from Paul in Pearson Hyundai I would give them 100 star rating and I will never deal with anyone else!!