Used Cars for Sale at Performance Honda Bountiful in Bountiful, UT

Btfl Honda Dude

Jun 27, 2016

I can in for an oil change w/o any appointment and they fit me right in. They did not force any services. Even when a client made a bad decision.

Julie Michaelson

Jun 25, 2016

Kevin, my salesperson was great, so good in fact, that after my parents bought a car from this dealership a month ago, I went back and bought one for my self. I feel like they really do try to get you the best deal possible and are really nice. I drove an hour to buy a car here, and I don't regret it at all!

jimbo

Jun 24, 2016

did the service in a timely manner, address all information in a easy understood manner, very personable rep, clean facilities, and washed my vehicle excellent

Colefo

Jun 23, 2016

I went in to test drive the new 2017 Ridgeline and they put together a deal that was too good to let go and I took it home. It was a great experience, felt no pressure and no weasely sales tactics. This is the second vehicle we've purchased here and probably wont be the last.

CycleDudes

Jun 19, 2016

The service I needed was provided on time and under the cost estimate. I appreciate the quick action and response that ultimately allowed me to accomplish more of my own task during that day.

carroteater

Jun 14, 2016

Honda works hard to make sure customer is happy. Other brands that I have worked with do not provide the same high quality service. I will return when next service is due.

Michael Anderson

Jun 11, 2016

Best experience I have had at a dealership. Much improved over before. Impressed with the new service area. They are having some good promotions as well. Comfortable waiting area. Came by with Costco sandwiches while I was there. Car was washed and dried. I didn't have the soft drinks and popcorn, but some people will like that. Didn't use the wifi this time, but it is available as well as TV, newspaper.

Worf

Jun 8, 2016

I really like the new service area. The quiet room with popcorn and drink was a nice touch. I tell it like it is and this was truly excellent.

Amcculloch

Jun 7, 2016

Pleased Jeremy was very prompt in returning my inquiry. Pleased with interest rate and feel content about spending the money knowing that my car has unlimited mile warranty.

Lang

Jun 4, 2016

Excellent place to buy a car, nice sales person, patient, passion, that's my future place to buy a car, my friend bough in the same time and as good as like me.

johncox

Jun 3, 2016

Excellent service, timely job, like new premises, like coupons, I have two Honda cars and like them very much. I will buy Honda cars again

Luann1224

Jun 3, 2016

Everything was great. The vehicle was pretty much chosen over the Internet with Jeremy. The wait was not too long and everything worked out as hoped

fullmer12

Jun 3, 2016

The staff was very helpful and courteous. they missed nothing to make sure I was completely and pleasantly taken care of. I would recommend them to my friends

AMY STREBEL

Jun 3, 2016

I submitted an inquiry back in March and Brady Sadden was the one who contacted me. He was very informed, checked in just enough with us, answered our questions. When I finally went in to the dealership, my interactions from testing the car, to buying and funding were all wonderful. I always felt I was being treated fairly and honestly. I was also especially grateful for the time to go over the features and the follow up by Brady!

James7

Jun 2, 2016

Price was right. Salesman was knowledgeable and answered all our questions. Connected us also to the service department so we would be familiar with future service options.

Grunner

Jun 2, 2016

Great service and great people. Keeps me coming back time and time again. They get you in and out in the time estimated and do quality work.

CRV Customer

May 30, 2016

I have got call from one of the sales manager Cody Smith as he got notification from true car that I am looking for a new Honda CRV car. He committed me for a Out The Door price over phone with free life time warranty and asked me to come to dealership to do the deal. When I reached with my friend, Cody (Sales Manager of performance honda) started taking "U" turns and unsaying whatever he committed on phone and wasted one hour. I was not agreed for the price and said I will let you know on Monday. On Monday he asked me to come to dealership again and committed for a price over phone but when I went and wasted whole of my wedding day and that person did forced me to wait for many hours and once again started deceiving me and unsaid all commitment. He was so rude, unprofessional, fraud person. Please beware of that dealership.

Dave

May 30, 2016

We were looking to buy a car we went to other dealership. Felt that they didn't work with us at all. The performance Honda they worked hard to make a deal that we could live with. We would go back again. Looking forward to enjoying her new car.

Taz

May 26, 2016

I loved working with the guys at performance Honda. They were patient and did everything they could to get me and my friend into a car to help us build our credit. A shout out to Leo and his friend Landon for helping us out!!!

marjorie coleman

May 25, 2016

I have always been pleased with the care and service I have received first at Willey Honda and then Performance Honda. Everyone has been very professional and knowledgable. You have great employees working for you and they should be commended!!! Margie Coleman

Apple9

May 24, 2016

Took my car in for a check engine light. They advised me there would be a diagnostic charge but it would be waived if the repair was completed there. They called and told me what was wrong and how much the repair would cost. They completed the repair at the quoted cost with no surprises. Staff were friendly and helpful and concerned I was satisfied with the service This is the third service I have had at Performance Honda this year on my 2006 Accord with 142,000 miles on it. Most of which have been scheduled maintenance. While they are not always the least expensive, I am pleased with results and happy to get Honda parts for my car. I appreciate the value I receive for money.

Fields

May 23, 2016

The people were all friendly and helpful. I was offered a loaner car and the service was completed timely. I have been happy with the service experience.

Sparky

May 21, 2016

We came in late at night and they were willing to help us through the whole process! We were able to purchase a new car that is perfect for what we need! Great help from all the staff!

Mascara13

May 18, 2016

Ther service person I worked with was fantastic. She took the time to explain things to me and even pointed out a feature I didn't know my Honda had. Great experience.

Darrinr800

May 17, 2016

Very quick service. Employees were friendly and knowledgeable and explained things. There was a place for my kids to play and relax and drinks and popcorn were great.

Burrc

May 17, 2016

Got the car we wanted at the price we needed. Our daughter will be very happy with the new vehicle to take back to college.

Edenking

May 17, 2016

Agent friendly, helpful and explained the what work needed to be done on my vehicle. I have been using service since we purchased our Pilot in 2002..

samaell

May 14, 2016

We have bought two 2016 Civics in one month in April & May. Hence my second review. I visited another dealer before this coming to Performance Honda Bountiful. By far the best price I received was here. Tyler Warner helped us with our purchased the first time & second time. We also worked with Landon Huntsman for the 2nd purchase. They are both excellent to work with. After we came to an agreement on price on our new car, we were shown how everything works.As far as financing went, that was a smooth transaction as well. We weren't pushed to buy what we didn't want. Again Tyler and this dealership went above and beyond to make us happy.One little hiccup this time was that top strip on the windshield was supposed to be tinted, but due to miscommunication it wasn't. No worries though as they are actively working to get me in and finish the job. Again I could not be happier

andyaccord9

May 13, 2016

I was in and out within 45 minutes. It was a last minute service request and the got me in on my time and exceeded my expectations. The car sounds way better after the service and feels like it performs better as well. Sergio was polite and courteous and delivered on time.

Nick and Nola

May 12, 2016

I was very happy with the experience I had at Performance Honda. The people were very nice and friendly. I have had two experiences with Performance Honda, and both have been excellent. I will continue to come to this dealership.

accrv

May 11, 2016

I purchased a 2016 CR-V. Kevin Burns went above and beyond what I expected, and he even came in on his day off. He is a great asset to you company. Ryan Solt was also fantastic with all the help he gave. Jake Reck made the paper very easy and informative. And Corey Schneider was great with the accessories information. Over all a great experience!!!

The REAL coach Dave Rose

May 9, 2016

I had a courtesy phone call, during which I scheduled my oil change and tire rotation, with a complete fluid and systems check. The car was taken in immediately, and I was told I could expect the serice to be completed in a half hour. Everyone was courteous and very helpful. After reporting a concern with acceleration concerns, I was given a service tech for a demonstration ride. We tried to replicate the concern, but the car would not demonstrate the same hesitation. I was told to monitor condition, and advise dealership if the problem continued. Overall, I am extremely impressed and pleased with Performance Honda. I will return when more service is needed.

Bbertha

May 8, 2016

Purchased a 2016 Honda CR-V yesterday and had a great experience. Dalton was our sales associate and he was absolutely great! He answered every question we had and was very patient and attentive. The employees we encountered at the dealership were great as well. From the service department to the financial department. Complimentary beverages and snacks were available, the facility was beautiful and clean and we left with smiles on our faces-without the usual stress and frustration that comes from buying a car. We did have some tension with the associate who was working with us on our trade in but didn't let that deter us from trading in our vehicle and purchasing our new one. Would buy a car from this dealer again in the future.

Kukanna

May 8, 2016

Sergio took great care of me. He provided the best customer service. I look forward to seeing him again for my Honda needs..thanks for being kind and friendly.

Anonymous

May 7, 2016

Fast, Fair prices, and polite. The only thing they could have done to increase the quality, is vacuumed out my car after servicing my vehicle.

new owner

May 7, 2016

The people I worked with during my new Honda car purchase did a really great job. I felt they were fair and honest. Thanks Guys

shyanne12

May 7, 2016

It was great! It was fast. The people were friendly. And I think you're doing a great job there so thank you very much for your good service.

Awinn727

May 4, 2016

Excellent service. Finished in the time they told me and car was returned clean and ready to go. Appreciated the coupon for the fluids change and also the towing service for 3months .I did ask for someone to give me an appraisal on my car and Tyler had someone do that and they were to call me as I want to sell it myself when the 2017 comes out. Could you have them do that? My number is. 801 295 9310. I really appreciate Tyler and how efficiently he handles the service

heapsandrea

May 4, 2016

Sam was great to work with, very helpful and seemed to know all the features on the new car. I would go to him again, and he has offered to help me with any questions I might have. Thank you Sam.

Satisfied Customer

May 3, 2016

Sergio took good care of me. I enjoyed the service experience and was appraised of the progress from the start to the end. I was able to get all discounts that had been emailed to me.

Sylvia

May 2, 2016

Went in not expecting to buy at the time and left with a new car. Jeremy couldn't have been more helpful and promises to continue to help with learning all the new things in today's cars.

samaell

Apr 29, 2016

I visited another dealer before this coming to Performance Honda Bountiful. By far the best price I received was here. Tyler Warner helped us with our purchase. He is excellent to work with. After we came to an agreement on price on our new car, he showed how everything works. They went the extra mile, as they even had us return to detail the car again because they felt it wasn't good enough because of the rain. When we returned, Tyler met us and ensured our car was detailed and in an expeditious manner. As far as financing went, that was a smooth transaction as well. We weren't pushed to buy what we didn't want. Again Tyler and this dealer we above and beyond to make us happy.

knelln

Apr 29, 2016

I've been doing business with this dealership since 2000. I've always received good serviceand appreciate being able to have Tyler in the service dept, I depend on him

academics

Apr 29, 2016

Everyone was friendly; easy to work with and the job was completed on time. Didn't take a long time to get parts and easy to make the appointment. Called and updated on the status, price and future needs. Only disappointment was that car wasn't washed before giving me the keys back. (Is it a standard to wash the cars before returning to the customer or did I get spoiled from my last dealership?)

j6carter

Apr 28, 2016

The staff was very friendly and helpful. The experience was also much more efficient than other dealership that I have dealt with in the past.

Womanlylion

Apr 28, 2016

We stopped by Performance Honda in Bountiful a few weekends ago, I'm so glad we did, We were greeted right away by Carlos Mercader, he was great to work with very attentive and knowledgeable about the cars that we were looking at. The prices were so reasonable we ended up getting 2 cars. We leased the new 2016 Honda Civic. We also bought a 2010 Honda Accord. We love them!! Leo Blanco and Carlos Mercader were very helpful when we were trying to pick out the perfect cars for us. Leo and Carlos have great customer service skills and we felt like they were more a friend than a salesman. We highly recommend seeing Carlos and Leo at Performance Honda Bountiful.

Unexpected Lease Upgrade

Apr 27, 2016

Performance called and said that someone wanted to buy my car for more money than it was worth and that they would like to get me in a new car. So, I went to the dealership. Macqualla put us in the same model, but in the current year for the same lease terms that we had previously had. So we drove home with a new car without any extra expense to us.

Davis County

Apr 27, 2016

Needed a recall repair, Tyler did a great job setting it up and answering all questions I had. Arrived and was surprised at how clean the repair area is, looks really 1st class. When I picked up the car, Tyler went ahead and performed an older recall repair also, I am very thankful for that! Should I need repairs in the future I plan on making the trip down this facility again!

Beep

Apr 26, 2016

The dealership promptly provided me with a rental car when I was notified of the airbag recall. The service on my car was completed in a timely manner. I always appreciate the car wash after service. Everyone I dealt with was very helpful.

Rjjmajor2005

Apr 23, 2016

They are fast, nice and do a good job. They are the best price for a oil change. They always get me in at a time that works for me.

screen name

Apr 21, 2016

They were very attentive from the time I drove on to the lot, and was confused because everything had changed from the last time I was there.Nice!I was very impressed with Tyler's professionalism! I am very impressed with the transformation of Performance Honda Bountiful!

MCB

Apr 20, 2016

Thank you for providing excellent service and explaining what was done during the service. Staff was friendly and helpful. It was nice to make an appointment and receive help upon arrival.

nicholsts

Apr 19, 2016

Car was ready in less time that projected including a wash! Nice! I was very impressed with Tyler's professionalism! I am very impressed with the transformation of Willey to Performance!

Trucklady1491Illene

Apr 19, 2016

They were very attentive from the time I drove on to the lot, and was confused because everything had changed from the last time I was there, a gentleman was right there to tell me were to go. They took my truck right in and was finished very quickly..

Bill_7pin

Apr 19, 2016

Brought my 2015 Honda Accord Hybrid in for its first Service. The Maintenance Minder indicated that the oil life was at 30%. Scheduled the appointment on line, using the Scheduling tool, very easy to use. Drove right in to the Service Bay, I was greeted promptly by your Service writer and told my car would be ready in about 30 minutes. 30 minutes later, I was shown to my freshly washed vehicle and was on my way home. A quick, pleasant FREE, service appointment. I'll definitely be coming back to Performance Honda for all my future service needs. The Maintenance side of the purchase has been as easy as the Sales side. Thanks for a great experience.

Tom

Apr 17, 2016

I was promptly received and the repair order written up. It was recommended that I get the timing chain replaced so I decided to put some money in the car and keep driving it another few years. I asked about other service but was told these weren't needed as yet which I appreciated. A ride home was promptly arranged. I walked a bit around the newly remodeled building. It's all very nice. Service advisors are always fully informed and give good recommendations so I feel comfortable coming in. I don't feel I'm being over-sold. Trust is very important and it what keep me coming in.

Alynne08

Apr 14, 2016

I've own a Honda before and purchased it in California, where I didn't receive that great of service and didn't get much knowledge on my vehicle or lease. A year later looking just to talk about questions I had about my lease, Sergio found me and gave me more information about a car I have been driving for a year! So when I wanted to trade in my car for the newer model I already felt comfortable with Sergio. He gave me the best feed back, and checked in on me to let me know new deals and offers that were specific to what was best for me. Very quickly he got me in a new vehicle and made me feel right at home. I knew I made the right decision and I would be recommending Sergio in Bountiful, and I plan to be in the Honda family for a lifetime. Thanks again Sergio!

Ksquirrel9

Apr 13, 2016

Dalton Jensen is by far the best salesman I have ever encountered. He answered every question honestly, and gave me everything I asked for. This car-buying experience was stress-free, fast, and comfortable. I highly recommend Dalton at Performance Honda!

lets roll

Apr 12, 2016

Tyler Vance is an excellent service writer and human being. I trust this man. Tyler is great to talk to. I will return to performance Honda in part due to Tyler Vance.

C. Hanson

Apr 11, 2016

Brought in the car for a routine oil change and tire rotation. I was able to get in quick and they had me out in no time. Hailea kept checking up with me and making sure I had what I needed.

Tammy B, Accord Fan

Apr 8, 2016

Awesome experience at Performance Honda! I previously purchased 2 Honda Accords when it was Willey Honda and wondered if I would have the same exceptional service. The service I received was amazing! I had the opportunity to meet several members of the sales team and felt very welcome during my visit. Candi my Sales Consultant was wonderful, she even took me on a tour of the new building!! I purchased my third Honda Accord from Performance Honda and will continue to do business with them. Thanks again for an exceptional experience!

hondacheckup

Apr 7, 2016

Listened and responded to any and all questions and requests. He was friendly and efficient. He escorted us to a nice area to sit down while we waited for our car to be serviced.

Bountiful

Apr 7, 2016

Service person, Tyler always try to help me and concerns about my safety. He is friendly and put appointment easily. That is why I always go to him.

Ceejayuu

Apr 6, 2016

Sure wish Performance Honda would work as hard at keeping a customer as they do selling a car. I have been waiting for my plates and I kept thinking I would get a call or a text or a postcard. (Jeremy had no problem texting and calling when he wanted to sell a car) Nothing, no communication! Even when I called, it rang and rang until I went through two computer messages. Finally another 10 rings and a live voice. Of course my license plates are sitting there. Not a big deal right? Well coupled with the fact that I made a special trip to Bountiful (40 miles round trip and when leasing the allotted mileage breaksdown is 33.3 miles per day) to drop off a second key for the trade in to my salesman Jeremy. It would have been nice for you to come out of your office or acknowledge the effort of a customer or at least let me know that the key made it to the correct individual. Here is the deal, I was asked to fill out the dealerrater and the Honda survey. I was asked three times by Jeremy and twice by my finance guy. I was generous with my praise and my ratings. But if you want fives, if you want people to use your service department, if you want repeat customers than work on something besides the hard sale.

Elantra

Apr 5, 2016

First oil change since purchasing car. Needed to bring in for the oil change and service check. Great service and was ready before promised time.

Matthew

Apr 4, 2016

We went into Performance Honda wanting to test drive a Honda Pilot and then a few other competitor SUVs. Dalton was the salesman that we ended up working with and he made the process painless and easy. He even had one of the other competitor dealers bring their vehicle to us so we could evaluate them side by side. After test driving 3 different SUVs and working with Dalton we decided to go with the Pilot. The sales team and the service we received were top notch! Can't wait to work with Dalton again when we need another vehicle.

PB

Apr 2, 2016

The car buying process is a stressful one. The conduct of the staff at Performance Honda lessened that considerably. Our experience at Performance Honda was very good, the staff was great to deal with.

HappyHondaOwner

Apr 2, 2016

The sole reason i bought the car the day that i bought it, and at the dealership that i bought at is because of the professionalism of Travis.I am friends with the Garffs and had every intent to purchase the car from one of their dealerships.Travis impressed me so much with his knowledge of the product he was selling (which i had not encountered from other salesmen) that i felt that he deserved the sale.Travis is a great asset to Performance Honda.

Compton311

Apr 1, 2016

I brought a non Honda vehicle in for service since their prices beat everyone else for oil changes. They quoted me and included a tire rotation in the quote. When all was said and done they kept the price of what they quoted me but had to do a synthetic oil, which costs more. They were honest and friendly and exceptional service. I'll be back!

Samkoolio16

Apr 1, 2016

Easy to work with and was given a good deal. Information was upfront and readily available. Treated with respect the whole time. Never had that before with a dealership and it was nice to see.

Jaime

Mar 31, 2016

Both Jordan and Hailea were great to work with. They listened to my concerns are were timely in the service. I will continue to come back for to Performance Honda for both my buying needs and for their service. :)

Michael Dy

Mar 31, 2016

Employees were friendly and professional and made my experience great! I was able to get into a vehicle I like and the price that I wanted! They were a pleasure!! Will refer people here to buy their next vehicle!

Pilot Purchaser

Mar 31, 2016

We felt that the people at Performance Honda were attentive and helpful regarding what we were looking for. We had a specific list of things we were looking for in our new automobile and they helped us look at the options available, and went above and beyond when it came to helping us. This was the most positive car buying experience I have ever had!

Ryan Webb

Mar 30, 2016

I brought my Odyssey in for a recall and it had to do with the gear shifter. Sergio was very personable, friendly and helpful. When we got home, we weren't able to remove the key from the ignition. I called Sergio back and he apologized and had me bring it back in the next morning. They fixed the problem in about 45 minutes and washed my Odyssey for me. Sergio made sure we were taken care of and I appreciated that. Thanks Sergio.

Cami1234

Mar 29, 2016

Just a little frustrated over the seat belt cover missing and passenger visor. Told our salesmen months ago and said no worries on the 1st oil change We will get them taken care of. Now they just ordered them and have to make another appointment.

johncox

Mar 29, 2016

My visit was handled efficiently and quickly and entirely to my satisfaction. You have handled my Hondacars for the past 10 years and I see no reason to change my patronage.

tammie aguilar

Mar 27, 2016

Team was friendly, and honest as to work that need or didn't need to be done . As well as sharing information with me about.my car I was not aware of

wyomingguy

Mar 26, 2016

Considering the on going transformation to the physical transformation that is currently in progress I thought the service was exceptional. But I hope it will remain on a personal level and not become too big

jp

Mar 25, 2016

I went to Willey Honda to purchase my Pilot because I trusted both Honda vehicles and the Willey Honda dealership. Then there were glitches when Performance Honda purchased them. Records were lost, but Performance Honda stepped up and performed service based on my word without the documents. Then, they covered a BIG repair even though it may not have been on my previous agreement. And they did a great job and really took care of me. I will continue to go out of my way to get service there instead of going to a closer location. They earned my loyalty.

masaakiatslc

Mar 25, 2016

I bought CR-V at Performance Honda Bountiful around 2015 Christmas time. I went there to look for year end deals, and actually planning to visit their competitor in town, but I was very pleased with their sales (Sergio Hernandes), attitudes, professionalism, so I decided without visiting the competitor. Great shopping experience!!The was the first service was taken care of by Sergio Perez for window tinting, and immediately noticed their service is also top notch! Recently I came to the first maintenance check up and Hailea Thames's professionalism was excellent! Overall, I'm very pleased with shopping and service experience at Performance Honda Bountiful service team and I'll stick with them for long time. Thanks, Sergio (Sales), Sergio (Service), Hailea (Sergio), and the team!

The old tenor

Mar 23, 2016

I was pleased as I could be with how easy the purchase process was in my new Honda Accord. I appreciated the kindness and friendliness of all the staff.

Civic happy

Mar 23, 2016

I have bought two new Civics in less than a month. That tells you what my first experience either was like and the second was just as good. Big Thanks to Travis Baker. Great to work with

gar

Mar 21, 2016

They met all of my requests and every expectation was handled very professionally. I called ahead of time and when we arrived in person they honored everything we talked about.

MrCruz

Mar 20, 2016

Got a new 2016 civic! They were super friendly and easy to work with. The thing I like is that they were able to compromise when it came to price, and got me the deal I wanted for the right price.

Msweet

Mar 18, 2016

Tyler was helpful & friendly. He always does a great job of taking care of us. He noticed an additional problem with my vehicle and took care of it for is right away.

mnorth5712

Mar 15, 2016

I needed a tune up and called for an appointment Saturday morning, they got me in and did the tune and an oil change that afternoon. The service was great and it didn't take too long. I can't wait for the construction to be completed. Thanks, John

summer

Mar 15, 2016

Excellent Advisor -- always recommended the correct things to be done on my pilot. He always advised what should be done in the future and how much it will cost.

Matthew

Mar 15, 2016

The service was easy to schedule. The service was done quickly and to my satisfaction. The car was washed, which I didn't expect. Thanks!

johncox

Mar 15, 2016

I always get personal service and explanations of the job in hand. The representative always remembers my name and the cars I own and where I purchased them from.

Dave

Mar 12, 2016

Excellent "Service Advisor"--he was especially patient with all my questions about my vehicle status and recommended some very timely and needed services; everyone was very friendly; the services provided--alignment, transmission fluid change, and oil and filter change were done excellently--I could notice the difference in my vehicle performance with the services provided. The Invoice and Payment Copy were clearly listed and totaled by the Payment Window Staff Person, the Staff Person performing the auto service work and the Service Advisor..

spbranch

Mar 12, 2016

I knew my review on their site would be pulled down as they only post positive reviews. They treated my wife horribly. Go elsewhere. We called ahead to schedule an oil change and to arrange a shuttle as my wife had an important meeting to be at. When she arrived they told her the service would be done in less than 30 minutes and that she wouldn't need the shuttle. After 30 minutes she asked the status of the service and they couldn't find the ticket. Then they couldn't find the car! Then they said it was being washed (it was never washed). Then they tried to tell her she asked for synthetic at $62.00 which was not true. She held her ground that they finally admitted they had no proof that she asked for anything other than a standard oil change. She missed her appointment. No sorry, no consideration, no nothing from this place. My wife felt that they were trying to take advantage of her assumed lack of mechanical expertise. They were wrong. Too bad. I expected better from a Honda dealer.

John

Mar 12, 2016

Great experience buying a car from Performance Honda. Candi, Jen, Corey and Jake, a phenomenal team answered every question and took care of every detail. Very refreshing from a car dealership, especially the follow-up after the sale. Highly recommended!

VanMom

Mar 10, 2016

I brought my van in for a new timing belt and it took much of the day to be completed. They offered to give me a car to use for the day. I was grateful for the loan and expected a smaller used car. I was pleasantly surprised to be given a new pilot! What a great vehicle. I really enjoyed it and the chance to get what I needed to done.

mrccf85

Mar 8, 2016

The service department was ready for my vehicle at the scheduled time. Shuttle service on Saturday was also a plus. Competitive price and a great experience overall.

zeeman

Mar 6, 2016

Professional, informative and friendly guys. Everything was easy to understand. The financing the interest rate I'm happy withOverall experience buying a new car went really smooth and time wise was great start to finish. Thank you. Art

rwiscombe

Mar 5, 2016

Began service at scheduled time. Informed me of all that was accomplished. I was told that the service would take less than 45 minutes. It was completed as promised.

Sctri

Mar 3, 2016

I took my car in for an oil change and found out about the airbag recall. They did such a good job informing me and taking care of me.

John

Mar 3, 2016

Sims was very knowledgable and very helpful in addressing all of our concerns. I could not have hoped for better care in getting our vehicle serviced and repaired. I make it a point to come to this dealership because the experience is always so good.

Sbark12

Mar 3, 2016

Took good care of me. My car was quickly fixed and I was out of there. I would definitely take my Honda back in there for general service issues.

Grandpa

Mar 2, 2016

Sergio is a great and friendly person, always willing to help. the service area is coming along, the rest of those I dealt with are also great people.

shaun

Mar 2, 2016

Hailea was great. She was very respectful, communicated well and was easy to work with. I would highly recommend working with Honda. 3 visits, 3 great experiences.

alanchr5412

Mar 1, 2016

Sergio was great, only thing I'd change would get my mostly routine maintenance done in less than 3/3.5 hours. Dropped off on a Fri at 1000 am and finished at about 100 pm

LoriChambers

Feb 29, 2016

I appreciate the prompt service, online support an friendly staff. I needed to change my apt and was able to do so online which was very helpful. You guys are great. Love the remodeling you are doing.

Happy Cruiser-owner

Feb 25, 2016

Tyler Vance is the BEST! He took my vehicle right in for an oil change, and charged me even less than the coupon I had from one of the competitors in the area.. I LOVE to come in, because the service advisers understand that I know my vehicle...they trust me, and I trust them! Thank you all for the great service!

GLF

Feb 23, 2016

All the folks we dealt with were very professional and courteous. And the sales personnel involved with our selection of a new Honda Pilot were willing to negotiate and we feel we received a very fair price. Thank you, Performance Honda!

bessporter

Feb 23, 2016

Everything was great!! You should totally give my daughter a better deal on that 2014 Honda CIVIC EX or the 2013 Honda Civic Ryan. I've bought 4 cars from you guys.

turo7even

Feb 23, 2016

EVERYBODY WAS VERY RESPECTFUL, HELPFUL AND NICE. HAILEA WAS VERY KNOWLEDGEABLE AND HAD MY CAR FINISHED EXACTLY WHEN SHE TOLD ME IT WOULD BE DONE.

grandma, great2

Feb 23, 2016

I had a concern that my car was leaving a stain on my garage floor. I took it to Performance Honda to have it checked out, They not only took care of that issue but upgraded the recall adjustments to the car. Everything was covered under warranty so the service was free. That is always a pleasant surprise.

C. P.

Feb 23, 2016

It was completed quickly and correctly. They took the time to wash and dry my car before returning it to me. It was professionally done.

Kernal

Feb 6, 2016

I purchased a 2016 Honda Pilot AWD EX-L From PERFORMANCE HONDA of BOUNTIFUL UTAH. I originally contacted David Marley, my sales representative over the phone. I inquired about their inventory. I live in Nevada so I can't just run over to look around. That's an important issue because information is the key to getting what you really want. Immediately after the first time we spoke I knew he was my guy. I made numerous inquiries about options, availability, you name it. He contacted me back immediately, even when he was busy he let me know he would call me right back,...and he always did. He was so patient, knowledgeable, and courteous. I didn't feel like I was wasting his time. I had a specific model, trim, and accessories in mind. He found exactly what I was looking for and had it brought over from another location. Then, he sent me photos to see if I was happy with that. I asked for a detailed price, no problem, right away he sent it to me with the accessories that were currently installed on the vehicle. He was fair, honest, and forth coming with whatever I needed, something I absolutely must have or I'll go else where. David Marley picked my wife and I up at the airport and drove us to the dealership. He showed us our new baby before we even looked at the paper work. Wow, what an incredible team to work with. They made us feel right at home. We were relaxed and just enjoyed the experience. Never any pressure, no problem that couldn't be solved. Purchasing a vehicle is not something I look forward to, but this experience was stress free. No pressure, no rushing us through the process, just making sure that we were happy with the purchase. After we drove back to Nevada, David contacted me again to make sure that everything was good and we were happy. He told me if I had any questions or problems to call him back. This Pilot is not my first new Honda. But the process of the transaction was the best car buying experience I've ever had. Now, I only have one complaint! It's too far for me to drive to have it serviced. I would really enjoy stopping by and visiting with the people that made my experience such a pleasure. Thank you David Marley, for all your time and hard work you did to give me exactly what I wanted at a fair price! I'll be back!!!

Jonimom

Feb 6, 2016

Hailea Thames is the only reason I keep coming back to Performance Honda for service. She remembers you by name, always goes the extra mile, and is never without a smile. No matter how busy she is she always makes sure everything is done right and the best it can be! Hailea Thames is a huge asset to Performance Honda. I only hope the management understands her worth!

rocketscientistsneighbor

Jan 16, 2016

Even when we were in a hurry to get a new vehicle, the folks at Performance Honda gave us outstanding service and a competitive deal. Brady Scadden was a very friendly sales associate, and even after we purchased the vehicle, Corey Schneider spent several hours just to get us the car top rack we needed to bring the kids' Christmas presents back home. Jake, the finance guy, was cool, too.This was our first time buying from a dealership, but after such a positive experience, we would do it again. Even though we live away from Utah, we would go out our way to give Performance Honda my business again.Oh, and we are loving the used Odyssey. It feels new to us, and rides terrific.

Neo

Jan 3, 2016

I was shopping for a new car to lease. I was told that to buy out of my current Honda lease that Honda would sell the car to Performance Honda and then I could buy it from them. This would cost me a $500 fee on top of my payoff amount. I was told it would be the same at any dealership and the fee would probably be more. This was a total fabrication!! All I had to do to buy out my lease was contact Honda finance directly and send them a check.

brmasha

Dec 17, 2015

They made the purchase for a used car easy and made sure I found the right one. The pricing was very fair, they got me a great interest rate, and they even brought the car to my home.

pamela_price

Dec 10, 2015

We bought a Honda Odyssey a few months ago. Jenn Wilson was the employee that helped us. I am sad to say that we walked away very unhappy! ;) just kidding! We are actually very glad that Jenn helped us. My husband and Jenn talked on the phone before we arrived. Jenn had a van pulled up and ready for us to look at. I felt that she really listened to what we were looking for before we even arrived. She did her best to work with us on the price point that we could afford. Eli also worked side by side with Jenn in making sure we got what fit us. It was nice to see two employees work well together. Neither one pressured us. Jenn said when we were getting the paper work together was "I'm not here to sell you are vehicle that you can't afford. That's not my job. My job is to make sure you are comfortable with your purchase." Right then I knew we could trust her. As long as Jenn is in the car business she will be the person that we go to. I appreciate the trust that she builds with her customers. We would recommend her to anyone that we know looking to get a vehicle. So Jenn thank you for putting 100% into your job and caring about your costumers. We couldn't be happier with our van.

JD

Dec 2, 2015

I bought a brand new car last month at Performance Honda. This was by far the easiest car purchase I've made so far. Jenn Wilson was attentive, straight forward and DIDN'T play the back and forth game that every other dealership seems to do. Both her and Cody seemed like a genuine team and went out of their way to make me comfortable even though construction was going on everywhere. If you are in the market for a car GO SEE JENN! I am a customer for life!

olsen145

Oct 27, 2015

Without going into detail within the last 6 months I have gone through three vehicles 1 due to a crooked financial officer the second to a car crash the third one to bad loan application but I can say that performance Honda specifically Jenn, Eli and Josh made it to where I am now driving my beautiful SUV and I can say that they more than above took care of

NBS

Oct 15, 2015

My husband and I went in to buy a car. After his signature was already on legal binding contracts one of the employees went into the storage closet and the door stayed propped open, he noticed AMERICAN FLAGS laying on the floor!!! We understand things happen and get bumped and knocked over, however, when it was brought to the Sales Manager Ryan Solts attention, he ignored it and went right back into his office and continued to do whatever he was doing. It wasn't until we saw our Salesperson, brought it to his attention and he picked up the flags from the floor!!! It took an extra minute to do!!! My husband served 10 years, and it wasn't until it was brought to someone's attention and he literally ignored it did we get really upset!!!Because of Ryan's blatant disrespect of our country's flag we will NEVER return!!

GregB

Sep 23, 2015

Candi is by far the best salesperson I've ever dealt with. I've been working with her for the last two weeks while we were waiting for the financing to go through. Candi was a great sales person. Super friendly & willing to go beyond. She has a very caring attitude & listens to what you say. I didn't feel pressured by her to just pick somethimg so she could receive the commission. I had a long list of requirements & equally long list of wishes. Candi did a great job finding me a couple of options to fit my wants, needs & budget. She first found me a Kia Soul that I was ecstatic about. Unfortunately, I couldn't get approved for the Soul but she found me a Subaru Outback that was equally great. I was willing to walk when I had some scuffles with the financing department but Candi was able to help calm me & found another great alternative. I felt that Candi was really there for me & not her own personal gain. She even gave me her personal cell when I first drove off with soul to make sure I had a fast way to contact her if I needed. She even came on her day off to help me find the Subaru. I would go back to Performance Honda just to have Candi as my salesperson again. Thanks Candi!!!

melimel

Sep 14, 2015

I cancelled the warranty of my 2012 Honda Accord on June 24. The refund has not been credited to my loan to date. I have made at least 8 phone calls to Jake and other finance managers as well as leaving voicemail for dealership manager. I have gotten the run around for 2 months. I liked working with Donnie and Devon AND have purchased several vehicles through them at another dealership, but I will never do business with this dealership again simply because the customer service in finance is LACKING TERRIBLY.

LaylahBug

Sep 9, 2015

All the reviews said how great they were but my experience was not. The manager was arrogant. The sales person was new and really didn't know what he was doing. When I called I asked if that price was negotiable they said of course; I came in and the manager told me he has to say whatever he needs to say to get you in the door.....made me feel like the manager was pretty shady. I felt the process was very demeaning and pushy. Yes I bought the vehicle only because it was a good price and I really needed one; hindsight I should have left and went somewhere else. I was there for almost 5 hours while they processed my paperwork. It was miserable just waiting and waiting. Then when I drove home in horrendous rain the windshield wiper was so old it wouldn't even clear my windshield; talk about a safety issue. I called them and they said ugh I don't know when it was changed....really you can't even change the windshield wipers for a customer cost you $20 and would be such a big customer service move. And the vehicle was not even vacuumed correctly when I got home I had to clean it the next day. The only good thing was your finance person; he was great very cordially even though it was extremely late. All in all as we are looking for a vehicle for my husband we will not be going there.

peterbrew1997

Sep 4, 2015

My husband and I just bought our car at Performance Honda our salesperson was Candi Edwards she was amazing she had our financing done before we got there we new exactly what we qualified for and what we could choice from. She very knowledgeable. My husband and I have less the perfect credit and the finance guy and Candi were able to get us a very nice car. Thank you Candi for everything ???? I would recommend Preformance Honda to everyone.

Evan Howard

Aug 27, 2015

Jake Reck and Brady Scadden did a great job helping us get things figured out for a different state. I will continue to buy from them in the future.

MW

Aug 18, 2015

Jen Wilson totally made our car buying experience awesome! She worked so hard to find exactly what we were looking for! You rock Jen! Thanks!!!

Taylor Nelson

Aug 10, 2015

I had a great experience. I had been looking for a month or so and several dealerships I went to were not nice and frankly had terrible customer service. I went here and they were great. Chester was great and didn't pressure me and was very helpful. I was very satisfied with my car!

tnels

Aug 9, 2015

Everything was great with no pressure from their sales team. Chester was great and I would definitely recommend them! I am loving my new car.

Cool Nana

Aug 3, 2015

They really wanted us to find the car we wanted at the price we wanted to pay.Jen Wilson was great to work with. She worked hard and negotiated a good deal for us.

Drex

Jul 12, 2015

I have bought several cars in my life and this place has it down to a science. Great customer service. I can't can't state that enough. I can shop anywhere, prices are prices and usually the same, but when I run in to a genuine sales person who wants to take care of me it makes for a nice experience. I will refer all my friends and family here. Thank you for the POSITIVE experience.

ACO

Jul 8, 2015

We stopped in on a whim on the 4 of July and did not expect to be walking out with a new used car that day. We have been looking on and off for 2 years and finally we found a truck that fit eveything we wanted. We got a beautiful 07 Denali at a stellar price and a intrestrate we could not beat. Jake in finance and Weston in sales stayed late for us on the holiday and were just as nice as could be. We got a more than fair trade in on a 20 year old Tahoe and a 10 year old Impala. My husband and I have already talked about it the next time we go looking for a new truck we will definantly check these guys out first.

Geri H

Jul 4, 2015

I bought a new Honda CR-V. The salesman, Dave Marley was outstanding. He was friendly and knowledgeable and had my interests as his top concern. He really listened to my needs and wantls and found me the perfect car. He took his time and never rushed with me and I felt like I was a long time customer. He knew a lot about the cars that he was showing me and he was so professional. I even met the sales manager and he was so nice too. It was the best experience buying a car that I had ever had. I will definitely purchase from this dealership again.

Poor service

Jun 23, 2015

I am very upset with the service I have received at the Bountiful location. After purchasing my new 2015 vehicle from their dealership they have not made an effort to continue to help me. Extremely poor service after the purchase of a vehicle.

BaumFam

Jun 6, 2015

We loved our buying experience and felt like we were treated with respect and honesty. We loved our salesperson, mikaala! She was super nice, easy to work with and knowledgeable. We had been to quite a few dealers before coming here and she by far knew the most not only about Hondas but other cars as well. She could answer all of our questions and I especially appreciated that she knew all the safety ratings and was able to tell us everything about that- something nobody else was able to do. We also really appreciated the sales manager who worked with us on the price and got us to where we wanted to be. Thank you for a great experience! We are loving our Honda pilot!!

2008 Honda Accord

Jun 3, 2015

Hailea is AMAZING! She goes out of her way to help the customers. From service/repair to a simple car wash she gives it her all. Hailea remembers your name and vehicle and never hesitates to do that extra added something. Hailea is truly an asset to Performance Honda!

Dunerunner007

May 7, 2015

After our experience with Liz and all the folks at Performance Honda, my wife said to give them 10 stars on our review. We greatly appreciated Liz's attentiveness and customer service focus. Liz even noticed our concerns over the lack of service we received on our Honda CRV from the previous dealership and she immediately sprung into action and Introduced the service advisor to us and in turn, they performed service on our CRV and even washed it at no cost. In the mean time, we bought a beautiful 2014 Mercedes-Benz from their used car lot with only 2,107 miles on it. It had a minor dent in one of the doors and they repaired the dent (at no additional cost) and the repair was done perfectly. Wanted to personally recognize Liz Carrick (sales), and the following professional and helpful people from the service department: Justin, Whitney and Trisha.

ShellyD

May 7, 2015

Tom was very helpful with the car buying process. He was polite and professional. In addition to helping me find my new car, Tom helped me learn the new technology and settings my car offered.

Dissatisfied

May 6, 2015

When we bought our Van from Willey Honda we have never been able to take care of the service contract we purchased from them. Been nothing but a hassle to use, they never sent a copy of it and have had to fight with them to get them to look it up to use it. Buyer be warned of purchasing service from them.

emj621

May 4, 2015

We really enjoyed our experience with Perforce Honda of Bountiful!! We got all of our questions answered promptly and efficiently. All the the staff was friendly and personable. We will definitely be using Performance Honda of Bountiful. We got in the prefect car for us and the price was Awesome! We also used the service department. They are friendly, fast and helpful! Thank you to everyone one for making this a truly wonderful experience, you all went above and beyond!! You are all a terrific staff!!!!

Anniegirl71

May 2, 2015

Hailea was a huge help. I had a million questions and she answered them all. She told me all the things I needed to fix now and the things I could wait a little longer on. I appreciated her honesty. was very friendly and I felt no pressure. It was a great experience and I would highly recommend her and this dealership to anyone!Thank you, thank you, thank you!!!

jag1046

Apr 22, 2015

Worked with Devon on the phone for several days trying to get JUST what my wife and I wanted. Drove in on Friday morning and from start to finish everyone was very helpful and courteous. We got just wanted and it went very smoothly.Thank you,John & Susie

usmc43

Mar 26, 2015

First let me say it's been 6 months since my purchase. There is a reason for this, I wanted to see if I was just another number or a true customer. I have to tell you that I am a customer and a customer for life. I walked in not looking forward to needing to buy a car (hopefully my last) and I ran into a salesman right away. Tall kid with a great smile. I told him of my concerns and rather than tell me what I needed he just listened. Unlike other experiences I've had. I kept thinking how does this kid make money he's too easy to work with! I am a Vietnam vet and have a hard time walking. This young man drove me around the entire lot pointing out options and going over all the things that were important to me. After deciding on a vehicle he worked out figures for me that stayed within my budget and as a retired vet a budget is everything. I've since loved my car. I have been contacted by Mr Donny McCurdy nearly every month ever since. He even called to check up on me after my heart surgery, not a single mention of a vehicle. He told me he no longer sells cars himself but would always be there for me. This man deserves recognition and a big thank you from me.

jr_money13

Mar 20, 2015

I traded in my vehicle that I have driven for the last 12 years for a newer more economical car. I was very uneasy about selling my vehicle at first, but after working with these guys, I the uneasiness went away and I am very happy with my purchase. I worked with James York primarily and when he wasn't available he passed me over to Devon Dillenburg. Both great guys and ready to help. I received a great offer for my trade in and a great price for its replacement. I would highly recommend this dealership.

jr_money13

Mar 19, 2015

I traded in my vehicle that I have driven for the last 12 years for a newer more economical car. I was very uneasy about selling my vehicle at first, but after working with these guys, I the uneasiness went away and I am very happy with my purchase. I worked with James York primarily and when he wasn't available he passed me over to Devon Dillenburg. Both great guys and ready to help. I received a great offer for my trade in and a great price for its replacement. I would highly recommend this dealership.

Bumper Fix

Mar 9, 2015

I needed my bumper fixed and went to an independent down the street. After talking with my daughter I went to get a quote from the dealership. The cost for them to do my bumper was 1/4 of the cost the independent quoted me. Great service, and even better people.

ArmyFamVan

Mar 5, 2015

Not long ago I was flying combat missions in Afghanistan as a scout pilot. My wife and four boys came out to Utah to be near family during the deployment. I am now home and getting ready for our next assignment, this time in New York. My wife never asks for anything and has been a trooper through multiple deployments, so when she asked if she could get a minivan I was eager to see it happen. I was, however, worried about the car buying process because our previous experiences with car salesmen and dealerships left a pretty bad taste in our mouths. After visiting a few sales lots in the local area my worries seemed confirmed that we would be pushed around by condescending, money loving sales ogres that would do anything to get their fingers into our bank account. After days of frustration my wife asked me to taker her to Performance Honda in Bountiful and skeptically, I complied. Boy am I glad I did! From the moment we pulled into the parking lot of the well kept dealership I knew this experience would be different. Waiting for us by the front door were two sales associates with wide, genuine smiles ready to help us however they could. Jeremy, nicknamed "Chester" hurried over to us and asked what we would like to see. My wife had done her research and after being to other dealerships, we were not looking to waste any time. She told Chester which vans she wanted to see (having picked her favorites on the website) and he grabbed the keys to give us a thorough run down. While teaching us of the Odyssey's selling points my wife mentioned being tempted by the Toyota Sienna as well. Chester immediately responded, "no problem, hop in and let's go take a drive to a Toyota dealership so you can compare the two side by side." That is the type of willingness and attentiveness we saw from Chester the entire time. When it was all done we decided we preferred the Odyssey but wanted to think about it. Chester did not push us to make any hasty decisions and gave us his card and said he hoped to see us again. Sure enough, by the next day we were certain we wanted the van. It looked amazing, was brand new, and had clearly been well cared for in transit form the factory and on the lot. We could not see a single blemish on the vehicle. Now the only hurdle was making the purchase. Military life, and its inherent uncertainty, has led our family to opt out of going into debt for anything. In this case, including vehicle purchases. I know that dealerships profit more from leases, financing, and other financial purchasing services so I expected to meet plenty of resistance during the negotiating process. Not so. Chester and his supervisor were both very understanding of our position and although they offered great input and made sure we knew our options, they never seemed pushy. We wanted to stick to a tight budget and they met us at an incredibly generous price point. The entire process was transparent, amicable, and efficient. Jake, in finance was particularly helpful helping us finalize all of the paperwork. There is something to be said for associates having a good sense of humor and tact while helping sift through all the necessary paperwork. When it was all done Chester had our car waiting outside, freshly washed and detailed. Before sending us off he took our picture in front of our new van and helped us get our phones connected to bluetooth for hands free phone operation. We drove off the lot feeing excited about our new purchase, about how much our boys were going to love the van, and about starting the next chapter in our life adventure. I highly recommend this dealership. If you want honest, rapid, and professional service, this is the team for you.

ArmyFamVan

Mar 4, 2015

We recently purchased a new Honda Odyssey at Performance with the help of Chester. He did an amazing job showing us all of the options available to us and even drove us in an Odyssey over to another dealership to allow us to compare the Toyota Sienna and Odyssey side by side. The entire time he was attentive, helpful and conscientious. When it came time to negotiate price they were incredibly helpful and laid out all of our options. We were very satisfied by our experience and know that this is a dealership will will return to and recommend our family and friends do the same.Great work Performance Honda, thanks Chester!

Key Guy

Mar 4, 2015

I bought my Honda Pilot down the road. However the keys were messed up and we needed to take them to a Honda dealership. We were told to go to Performance Honda in Bountiful. The team helped us out, and in a timely manner. The key machine at first wasn't reading the key, the manager came out and let us know what was going on and that it may take a little longer than anticipated. He asked if we wanted anything to eat or drink, as well as if we needed the shuttle to go anywhere. All this for just buying 1 key. Great guys to work with, and treat every customer as if they are spending over $1,000.

Brook

Feb 23, 2015

ALLAN THOMPSON at PERFORMANCE HONDA BOUNTIFUL was professional, kind, patient, quick, and knowledgeable. He overcame my strict financial requirements and successfully found a way to help me purchase a new 2015 Honda Civic. I am thankful to have reliable transportation for my daughter and me. Thank you ALLAN THOMPSON and PERFORMANCE HONDA BOUNTIFUL !!!

Brook

Feb 20, 2015

ALLAN THOMPSON at PERFORMANCE HONDA BOUNTIFUL was professional, kind, patient, quick, and knowledgeable. He overcame my strict financial requirements and successfully found a way to help me purchase a new 2015 Honda Civic. I am thankful to have reliable transportation for my daughters and me. Thank you ALLAN THOMPSON and PERFORMANCE HONDA BOUNTIFUL !!!

Tomato Girl

Feb 19, 2015

I visited 7 dealerships in my search for the perfect hybrid to meet my needs. My experience at Performance Honda was far superior to my experiences at all of the other dealerships. Allan spent a long time (over 2 hours) showing me the features of the Civic and Accord without ever disparaging other makes. I felt that my needs as a consumer took precedence over his needs as a salesperson. I never felt pressure to buy a car.A week later when I decided to buy an Accord and returned to Performance Honda, the purchasing process was easy and I felt valued as a customer, despite the busy holiday weekend. Again, I did not feel pressured to buy add-ons that I was not interested in purchasing, and the team found the car I was looking for at another dealership and transported it for me. Allan again went above and beyond the call of duty, making sure that I knew about all of the features available on the car that I purchased.Thank you Allan and the team at Performance Honda for making my car-buying experience delightful!

KT

Feb 17, 2015

Just wanted to say how helpful Hailea Thames has been. It's nice to know that customer service still exists, even on the phone! I look forward to bringing my mother's car and mine in for service as well. I would like to thank you in person, hope you are available when we come in. Kudos to you for your excellent handling of a tricky situation. sincerely, Kati Griffin

KT

Feb 17, 2015

Just wanted to say how helpful Hailea Thames has been. It's nice to know that customer service still exists, even on the phone! I look forward to bringing my mother's car and mine in for service as well. I would like to thank you in person, hope you are available when we come in. Kudos to you for your excellent handling of a tricky situation. sincerely, Kati Griffin

BMW-535

Feb 6, 2015

Jeremy "Chester" was both friendly and professional. I went to the dealership to service my high mileage Honda. Jeremy introduced himself and a short time later suggested of a few cars available on the lot. I wasn't really wasn't in the market to purchase a new car, but Jeremy did a great job of keeping in touch. Within a few weeks we located a used car at a price I couldn't pass up; and glad I didn't because it wasn't long after my high mileage Honda was beyond repair...Thanks Chester!

Rodney

Feb 5, 2015

I had been searching and pricing cars for a couple weeks. This dealership was not local so I hadn't seriously considered them. However, long distance negotiations revealed they had the best prices around. We drove up, the cars were ready and waiting. We completed the paperwork, finished the financial details, and took our cars home in very short order.Our agreed upon prices were followed to the penny with no surprises. I would not hesitate to by from them again.

Mallory D.

Feb 4, 2015

Devon Dillenburg was my salesman and he was the best I've ever worked with. My purchase went smoother than I could have hoped for and Devon found the perfect car to fit my needs. He answered all of my questions and I couldn't ask for a better experience. I also had the car serviced and Justin Barrett was easy to work with made sure to have it finished ASAP. ALL wonderful experiences! -Mallory D.-

BMW-525

Feb 4, 2015

Jeremy "Chester" was both friendly and professional. I went to the dealership to service my high mileage Honda. Jeremy introduced himself and a short time later suggested of a few cars available on the lot. I wasn't really in the market to purchase a new car, but Jeremy did a great job of keeping in touch. Within a few weeks we located a used car at a price I couldn't pass up; and glad I didn't because it wasn't long after my high mileage Honda was beyond repair...Thanks Chester!

candice

Jan 30, 2015

Angie drive all the way to Ogden to pick me up and worked incredibly hard to put me into a car got me the lowest interest rate and in so happy I went to them

Candice

Jan 29, 2015

Angie drive all the way to Ogden to pick me up and worked incredibly hard to put me into a car got me the lowest interest rate and in so happy I went to them

melimel1008

Jan 29, 2015

Great deal on a fabulous Accord with low low miles! Devon and Donny are a great team to work with! Will recommend dealership to friends and family!

melanie

Jan 29, 2015

great experience especially comfortable for my daughter and me

scecie

Jan 28, 2015

I went in looking for a used manual Honda Civic. I was expecting to get something higher miles and older to replace my dead commuter. My sales person, Chester, ended up introducing me to a beautifully maintained 2009 EX-L Coupe with less than 27,000 miles on it. The price was right and Chester was great. I love my new car!

ShawnC

Jan 28, 2015

I went in looking for a used manual Honda Civic. I was expecting to get something higher miles and older to replace my dead commuter. My sales person, Chester, ended up introducing me to a beautifully maintained 2009 EX-L Coupe with less than 27,000 miles on it. The price was right and Chester was great. I love my new car!

Shawn C.

Jan 28, 2015

I went in looking for a used manual Honda Civic. I was expecting to get something higher miles and older to replace my dead commuter. My sales person, Chester, ended up introducing me to a beautifully maintained 2009 EX-L Coupe with less than 27,000 miles on it. The price was right and Chester was great. I love my new car!

Justin Cutler

Jan 22, 2015

Cambridge standing was an amazing sales person. He was so helpful.

Rachel

Jan 21, 2015

Cambridge made my dream come true of buying my beautiful nautical themed honda pilot. If this car could float I would sail it off into the sunset.

Mallory D.

Jan 9, 2015

I worked with Devon Dillenburg to purchase a car and the visit could not have gone any better. Devon was amazing! I told him what I was looking for and the price range I wanted to stay in. He was patient and listened to my needs. He was wonderful to work with and after only a few questions he knew exactly which car would work best for me. I honestly only had to test drive one car! It was the best and fastest sales experience I've ever had! I am very pleased with my purchase and I would recommend Devon to anybody looking to purchase a car.

Natalie Clay

Jan 9, 2015

After visiting several other Honda dealerships around town, I was very happy to meet Tom Poss at Performance Honda. Unlike the other salesmen I was dealing with (pushy to say the least!), Tom treated me with respect and didn't force me into anything. Other dealerships just kept pushing me on the time frame but Tom didn't make me feel pressured. He also went above and beyond answering all my questions and explaining other perks (free car washes!) for buying my car at Performance Honda Bountiful. I came in one day (after it was purchased) to get it washed after a road trip and Tom saw me and came out and helped me clean off all the bugs off my windshield. He's always been incredibly kind and helpful and it was a pleasure working with him. I will definitely go to him for any car needs in the future. My only complaint about this place is the service people don't ever know about my service plan that I purchased at the time of signing. It's worked out but I wish they had the info in their system so I wasn't always having to tell them I don't have to pay for the oil changes/tire rotations, etc.

Alin Pages

Dec 24, 2014

Thanks to you Honda Willey for your good repair men and woman took an excellent care of me and my car , and thousand of appreciation to Allan Thompson your dedicated sale man I have since 2004. I will return to Honda and visit Allan again like usual. I am still referring friends.

2012venza

Nov 27, 2014

I bought a "clean" 1 owner used Toyota Venza with 16k miles as represented by both the ad and the salesman at Performance Honda Bountiful. It was already dark when we arrived for the test drive, but being a "reputable" dealer I trusted them when they said it was straight up. Drove fine and interior was ok and it passed the quick walk-around in the dark, so we bought it.Next morning I notice the shine on the passenger side doors is more dull. After looking closer, I can see sanding marks under the paint, I check inside the door jam and sure enough, body filler putty. The car had been in an accident and repaired. I told the salesman I was disappointed in their hiding the repair. He said his manager told him nothing they were willing to do. My fault for not being more thorough in the check over. They pulled a quickie on me and I'm the dummy. Car was used and sold as is, so my fault.True enough, I should have been more careful. I fell victim to trusting a "reputable" dealer and taking them at their word. Live and learn I guess. They will try and deceive you on a used car sale just the same as any other bottom feeder car dealer so be careful.Can it be said they didn't know? If they couldn't tell it had work done then they are incompetent. Which may be worse than dishonest. In either case, they offered no apology, no sign at all of remorse (other than the salesman saying sorry he couldn't do anything in a text). Which leads me to believe it is common. So when looking at a used car from here be just as thorough and careful (more so?) than when buying private or from a non-franchise dealer.By the way, CarFax was clean, so it was a non-reported accident and repair. There was non of the usual "buyer beware" red flags.

Linda Mercado

Oct 31, 2014

I have bought two cars from this dealership and have dealt with two different sales representatives and both just amazing. Allan is who help my fiance and I this last time and he was just so patient, courteous, dedicated to not only help us purchase a suitable but affordable car as well. I have went into this dealership twice with low confidence and they (Allan) have turned my complicated situation to purchasing a car into a simpler and comfortable one. I would definitely recommend anyone to purchase a car from Performance Honda Bountiful and recommend Allan as well. They truly to prioritize their customers!

adlipson

Oct 29, 2014

I was looking for a new car and went to Performance. They started off with a ridiculously high offer and I never bothered to go back. Why should I if they were so unrealistic to begin with.?

tentalord

Oct 28, 2014

Allan Thompson approached after a couple of minutes viewing the cars and offered help. It was nice being offered aid without it being pushy or excessive. Instead Allan offered great insight and information, always being honest and helpful. He worked with us to make sure we got exactly what we were looking for at a far better price than we were expecting for a great vehicle. Thanks to Allan me and my partner had a very pleasant experience.

CopperMoose

Oct 23, 2014

When I went into performance to get a car, I really didn't know what to look for or buy. Tom helped me not only find a great buy, but also the car I love. I got a really low interest rate as a first time buyer and was treated with care and respect. Next time I need a car I'm going to performance honda for sure.

Anita

Oct 23, 2014

I've come to Performance Honda Bountiful twice. Both times looking for a vehicle, the first time was more for my own education. The second visit was to officially decide on a car. I was approached by Tom Poss both times and his service was great. I hadn't seen him for months and it didn't take much for him to remember who I was. He was friendly just like the first time and he remembered the type of situation I was in! My other half and I had a vehicle in mind, however Tom's direction was to take us to Dustin (finance manager). Dustin made sure to figure out where we stand on finances, he did a great job in very little time. We were out of his office in no more than 10 minutes. He and Tom showed us a great car but didn't fit our preference too well. We told him what we preferred and he was very quick to find a car that fit our needs super fast! From there he moved onto finding financing, the amount of time it took for him to come back was amazing especially being very busy for a Tuesday, but it didn't bother us. When it came time to complete our paperwork, done in 20 minutes! Dustin even offered a special Aggie license plate, which I couldn't decline. The amount of time they took to respond to our needs was amazing and they made it fit our life style and our budget without having to pull our arm and leg. Seriously the whole experience was unbelievable, I was left saying "no way, really?" and "are you serious?" many times, only to be granted with an awesome offer, came home with a great car and the service is tremendous. I truly feel that Dustin and Tom cared about where our future was heading and they provided a get asset. I couldn't be happier.

absavy

Oct 22, 2014

Went in on a Tuesday evening shopping for a car, once we got there Tom Poss approached us. He was the one I worked with before and he was still as friendly as ever, and he remembered me! We told him what we had come in to look at. We intended on an SUV however were open to other options. He took us directly into Dustin who determined where we stand on finances and budget. He was quick getting information and we were done in less than 10 minutes. He showed us an amazing car, but it didn't suit us too well. Tom was super quick to show us some other options that fit our preferences and we were sold. He then sought out financing for the car of our choice and came back super quick again. All together the experience was great, we didn't expect to come home with a great car that day. They made it work and the experience was unbelievable. I can't wait to return, these guys are great! Tom and Dustin took really good care of me.!

michael.sorenson.92

Oct 13, 2014

Allan Thompson was superb as he assisted my wife and I purchase a Honda Pilot. I highly recommend him to anyone. He was very knowledgeable, honest, and personable throughout the entire experience and kept assuring my wife and I that we could contact him with any issue we might encounter. I will definitely be purchasing my next Honda from Allan at Performance Honda.

5576dan2

Oct 5, 2014

My purchase of a new 2014 Honda Ridgeline was an overall great and interesting experience. I've bought several new cars during my lifetime and I have to say the Allan Thompson was by far the best sales representative I have ever dealt with. His knowledge of the product line is superior and he went the extra mile to insure my COMPLETE satisfaction. He is the consummate professional.

dugall

Sep 12, 2014

Fantastic service. Purchased used vehicle which was spotlessly clean, very affordable, and in great shape. Dealership is clean, bright and nicely decorated. Nice coffee, hot chocolate, tea, and water available. Salesperson Brady Scadden is awesome.

pvastardis

Sep 10, 2014

I had a great experience with the salesman (Allan Thompson) after coming in to check the famous annual Honda Certified Used Car sale for a possible purchase. We have owned 4 Honda's since 1979 and currently own 2, so we know well what we like and want in vehicles. Allan listened carefully to my questions and concerns and was able to show me the value in trading in our 2005 Accord EX-6cyl. for a brand new 2014 CRV-LX, with an extended warranty of 6 yr.-100k mile coverage ( rather than either a one two or three year old used car with no warranties left from Honda). This was greatly enhanced by our ability to get the 0.9% Honda Motor Corp. finance rate for 60 months versus even the best Credit Union loan rate we could get at 2.99%. Although we have had great service life out of all our Honda's, this extended warranty was very well priced and if you do the service work at Performance Honda they waive the $50 deductible that comes with all such warranties for every incident, and they were able to price it at least 10% better than other such warranties we have priced online or from the other 2 Honda dealers I had canvassed previously, plus it was able to be included under the 0.9% / 60 month Honda Motor Corp finance program contract making it even sweeter. We definitely recommend Performance Honda and will refer others to them. As to pricing, not much dickering room here, but I was able to negotiate 5% off MSRP and items like Document fees were 35% less than the other 2 Honda dealers I have researched in our area. My only concern was that the dealer adds on the extra window security package of $ 398 to all their cars but does not list it's costs upfront as a mandatory item and it was slid in with these extra finance items like doc fees, sales taxes, title and registration, etc.... that are normal for all car purchases no matter where or whatever vehicle you are purchasing. Still, once explained and allowed to be included in the financing by Cory Schneider, ( the Financing Director) I was mollified but, still feel all the Sales reps need to explain this up-front, and it should be listed on the options pricing worksheet and window sticker.

twebb010

Sep 8, 2014

Bought a car on a Friday night. Less than 24 hours later, the following Saturday morning, the drive shaft broke. $400 later I was back on the road. I emailed Jeff, one of the sales managers, to ask them to pay for the repairs, and he said he was looking into it. This was over a month ago, and I have not heard anything back! I've tried to email him several times, with no response. If I ever buy a Honda again, it will not be from this dealership, nor will I ever buy anything from them. The worst customer service I've ever had, anywhere! You should look elsewhere before buying a car here.

JA from Kaysville

Sep 3, 2014

We recently had our 2003 Honda Odyssey in for some recall repairs. While there, the service department said we needed to replace the power steering because of a leak and that the Lower Ball Joint of the front right tire had serious problems (even dangerous to drive). We took it to a repair company that we trust today for a second opinion and found out that there are NO PROBLEMS with the Lower Ball Joint at all. They did confirm that power steering was leaking and would need to be repaired. I am very ANGRY that they told us we needed to have a $500 repair that wasn't even needed!!!! PLEASE DOUBLE-CHECK with someone reliable on any repairs that they recommend!

MARIA VAN ZANT

Sep 2, 2014

I was not coming in to buy a new car just yet but ended up getting one Love it Cross tour Great Color Great Job!!

turbodocinc

Aug 25, 2014

Salesman wasn't pushy but pleasant and really helpful. The car I came to see had been sold so he was able to secure a better car for the same cost.

Rob Alex

Aug 25, 2014

This dealership used to be Willey Honda, but is now Performance Honda. We bought a Honda Civic in 2009 and had a great buying experience. It was a bit different this time around. We stopped in on a early Saturday morning to look at 2014 CRV LX which is the base model. The Salesman were kind and helpful answering our questions mostly for my wife because I had researched the Honda CRV before and I knew what we wanted in the way of a car model and trim level. My wife did the ceremonial test drive with Allen the salesman (with the cool English accent) in front, and me... in the back seat enjoying the ride (I already knew this was the car, but my wife needed to know by driving it) And when it came to pricing. We only negotiated only once because the price was the same as the as what I had researched. So I was good with the price. At this point things did not go so well. Part of the reason could be the amount of customers showing up, and the sales/finance people were spread a little thin. Anyway we sat down with the finance person and went over the extras... every dealership sells them ...it like going to the movies. A good share of the profits goes to Hollywood so the theater needs to sell you higher priced popcorn to get extra income. That's my guess anyway.So we sat down with the finance person to over the extras. Extended warranty? No thanks we got one on the last Honda we bought here and never had a problem with the car. Window tinting?? No don't need it, windows already have UV coatings on them. Scotch guard on the fabric?? No thanks we will be getting seat covers. GAP insurance?? No thanks, we will get it through our credit union. But this insurance is through your credit union. Oh.... ok. After looking at the contract we signed the next day and calling our credit union, only then did I find out that the GAP insurance was through another company. And the same insurance that would cost $795 was only $299 through our credit union. I was upset at that point. I also found another charge of $398 in the options that had no explanation to what it was. I had to dig through the paper work to find out it was some sort of theft protection. When you are older you don't catch all the extra items.I did call Performance Honda a few days later and asked the receptionist to have someone contact me. But never had anyone call back. I then sent a certified letter to the dealership with my concerns about getting reimbursed. I then called the dealership this morning(8/26/2014) and talked to the finance person who had already taken off the GAP insurance, but could not take off the other theft protection item. The dealership adds it to every car, but when it's listed on the contract with only the price, that's not right.So in hindsight what would I do different? #1 go on a slow sales day. Monday to Thursday.#2 go on a slow sales day....because if I did I would have caught the problems before wasting my time to get things fixed between the credit union and dealership.I am still recommending Performance Honda to others with some reservations. I have been to a lot of bad dealerships over the years. And Willey/Performance Honda is way better than most. I don't like being lied to or maybe the finance person thought he was telling the truth about GAP insurance (it was getting busy that day) I don't know. So if your an old grandpa guy like me (a lot of older folks are buying CRV's) double check everything before buying.

Emj2014

Aug 25, 2014

We had a great experiance buying our new Honda Pilot! This our second pilot we have owed and purchased from this dealership location. We would recommend this dealership to other car buyers.

Jonkirkland82

Aug 23, 2014

Anthony was awesome. No gimmicks, stalling, or games. He was honest and upfront about everything. He talked to us like a person and not a salesman. He made sure we were comfortable with the car and didn't try to just sell us something. I will request him the next time we buy used or new.

DLRedford

Aug 22, 2014

Alllan Thompson is the most knowledgeable, personable, thorough and friendly car dealer I have ever dealt with. He made an experience that my wife and I absolutely hate, an enjoyable experience by covering subjects that no other salesman has ever discussed with us. If you want to deal with an experienced professional, ask for Allan.

Honda FAN

Aug 19, 2014

We loved the attentive yet low pressure sales approach of our salesman, Anthony Tabarez.

jonilynne4455

Aug 18, 2014

Took my car in for service. Had to wait for 20 minutes before finally finding the cashier out in the garage talking to the service guys. She treated me like I was inconveniencing her because I needed to pay the bill and get my car keys. Got home and found out that when the new battery was put in, the security code was not entered so my radio didn't work. Wasn't about to return to them to fix it after the way I was treated the first time. I really miss WILLEY Honda - never had these kinds of things happen with them.

Rodeback1996

Aug 18, 2014

Customer service was outstanding. Always willing to answer any questions I ever had. Took time and helped me find the car that was right for me.

treated_well

Aug 17, 2014

Tom Poss did his best to make sure I was treated fairly and got me the best deal. I would recommend Tom Poss without hesitation.

nurseinutah

Aug 13, 2014

Amazing! Best experience in purchasing a car. Tom was very knowledgeable and easy to work with. And most importantly no pressure. I made the decision of when and what. Thanks Tom.

Arvonen52

Aug 12, 2014

They were very nice until signed on dotted line, then your on your own. Have called Corey Schneider number of times, NO CALL BACKS. Car was sold as new, was not told it was a demo with 587 miles on it. After finding out about the high mileage on car, Corey told us we would get a FREE window tinting. But, later was told by Dustin Hansen ( Finance Director), we had to buy a $1000.00 Polysteel paint protection , to get free window tinting.. After getting car back from their detail shop ( Polished Image ) we discovered air bubbles in the tint job and paint chip on the drivers door also a cut in the leather on gear shift..

romrgare

Aug 11, 2014

It's been said in one of the other reviews, but if you want a good, honest salesman without being pressured then Trevor is the man! I did appreciate the finance guys Cory and Dustin as well, they helped me get the financing and keep as much cash in my pocket as possible. Thanks Guys!

eliason

Aug 10, 2014

We found a great car. We're very happy with our purchase! Everyone was friendly and courteous, even though it was a very busy night. The car fits our needs perfectly.

mario0930

Aug 7, 2014

I live in California but was in desperate need of purchasing a 2012-2014 Acura TL with a manual transmission. These cars are very hard to come by which is why I had to look somewhere other than CA. When I looked online and saw a 2013 Acura TL w/ Manual Transmission at Performance Honda (Bountiful), I jumped on it, the car only had 17,800 miles. The whole transaction went pretty smoothly considering I was doing everything by phone since I couldn't be there in person. I asked the sales rep a lot of questions in regards to the condition of the car and he would always tell me it was in immaculate condition, I asked if it's been in any car accidents and he said no, "we don't sell cars involved in accidents". Needless to say I went for it and bought the car for $32,298, once all the paperwork was done they shipped me the car for a reasonable price. I was excited to receive it but when I got it I noticed right away the paint was off in the front bumper compared to the rest of the car. There was also gaps between the front headlights and the bumper, this obviously caused many concerns for me. I tried to not think much of it since it was only cosmetics but for a 32k car, you want a mint condition car especially from a dealer that has a lot of good reviews online. When I started driving the car I noticed a huge rattling noise behind the glove box, after a couple of days of annoyance I took it to the local Acura Dealer and here's where the problems started mounting. When I went to pick up the car they told me the car had been in an accident, whoever had done the repair didn't tighten the bracket which holds the airbag behind the glove compartment, that's why it was rattling. They also noticed that a lot of the clips holding the side fenders and front bumpers were missing. Upon further inspection they said they wanted to hold on to the car longer because the electric power steering was making too much noise which wasn't normal, the next day they called me and said that the power steering rack would need to be replaced, it must have been damaged in the accident but was never replaced. That was a 4k expense which thankfully Acura covered under warranty, especially since they felt bad for me and I had purchased 2 Acura's from them in the past 10 years so they helped me out. About a week later the 6 speed manual transmission was failing, it would not let me shift into 1st gear at all so I took it back to the dealer. The dealer said they can't confirm whether or not the problem is due to the accident so they will repair under warranty. In a way I am very fortunate that the Acura Dealer is helping me out, if it wasn't for them I would be spending a lot of money on repairs right now. The problem for now is, what else does this car have that I am not aware of? There's always that lingering thought in the back of my head. I called the sales rep from Performance Honda to let him know everything that is going on and all they say is they're sorry. They didn't offer to return the car or exchange it, maybe adjust the price since the car was involved in an accident, you would think they would do something to take some responsibility but unfortunately I'm stuck. The sales rep that helped me has a real good reputation there and I would prefer not to mention his name because in all honesty, I don't know whether or not he knew the car was in an accident, I would like to give him the benefit of the doubt. In conclusion do I regret buying the car? Yes I do, for the price I paid I shouldn't have to be dealing with these issues. It's unfortunate for me but hopefully this review helps other buyers to be cautious of what they buy.

The Gardners

Aug 6, 2014

If it was not for Trevor Wynn and Brady Scadden I would not have bought the car. These two were so much fun to work with. If you want a car buying experience where the salesman is helpful and sincere about wanting to get you the best deal look up these two gentlemen.

gardner695

Aug 6, 2014

These two young men (Trevor Wynn and Brady Scadden) were the best. They were kind and so helpful. They are truly the reason I bought the car. If you want a good experience without feeling pressure look up either one of these gentlemen. The finance man that was helping us was awesome also. The experience for the most part was enjoyable. There is always a hick-up and a bad egg at the dealerships but the others made up for it. He really was not that bad of an egg just real arrogant. This is the second time I have been there, the first time my mom bought a car and we had a wonderful experience. I would buy from them again.

madmax0330

Aug 6, 2014

My overall experience with Performance Honda was sub-par. In negotiating and finalizing the purchase with Cory (salesman) and Dustin (finance manager), both used time draining sales tactics. I can only perceive their slow back and forth from me to the "manager" on pricing and agreed upon service as a method of "wear the customer down". Luckily, I had comfortable leverage on my part and I believe I received a fair price for the car and agreed upon service to the vehicle. I will note however, some items that we had discussed did not make it into the final purchasing agreement paperwork, namely a new battery for the car. When I raised the matter with Dustin and Cory, both did not recall such an agreement.The price we had agree upon was with the intent that I would finance through them. Recognizing that they weren't going to include the battery in purchase and that the interest rate they were offering was the same as the bank I was planning to use. I revoked my agreement for financing and opted to use my bank. Dustin proceeded to lower the rate to practically nothing, but as a matter of principle, I declined and stayed with my financing company. At which point, I was told I "had some kind of pride". (very classy)After roughly 4 1/2 hours I walked off the lot with the car. I returned 2 days later for the service to be performed. All items stated in the we owe agreement were met. I was generally pleased with the transaction at this point. The check from the bank was delayed due to paperwork errors on Performance Honda's part. I chased for 2 business days to get it resolved, so they could receive payment. From the receptionist to Cory and then to Dustin, I didn't gather they had a sense of urgency on the matter as I got the run around. It eventually was corrected and payment was received. However, I did receive chaser calls asking where the check was. I'll spell it out, when you don't fix paperwork that the financing company says has to be changed, you will not get a check until its done.Additionally, I agreed to the dealership submitting my application for license plates. I purchased the car at the end of June and I finally received the plates on August 4th, over a month later. I made several calls and then used email chasing Dustin to get the application submitted. Finally, Melisa in the title office reached out asking for a copy of my DL, as they needed it for the application. Note that a copy of my ID was made on the day of my purchase and was now not in the paper work. I expressed my frustration to Melisa and asked why it had taken so long and how they could have lost my information etc. Melisa responded like a true professional apologizing for the delays and lack of satisfactory work. She expedited my application and took measures to ensure that she was doing all she could to get the matter solved. I now have completed the entire transaction with Performance.In summary, I believe that Performance Honda is a relatively good dealership. However, the lackluster responses and complete lack of urgency on both Cory and Dustin's part is alarming to me. I commend Melisa for her professionalism and sense of urgency on the matter and hope that management will take note of who is really helping their business and who is not.

Brian Yamasaki

Aug 5, 2014

I brought my honda pilot in for one of the "free car washes" performance honda gives to their customers. During the wash the machine broke part of the luggage rack off the roof which resulted in a cracked windshield a few days later. I returned to see if performance honda would make things right. The service manager Andy Zeisler said that there was no record of the incident but after I persisted he went out to the car wash and found the broken piece of my luggage rack. After that he said they would do the right thing and have both the rack and the windshield replaced. I applaud his extra effort in not simply putting me through the motions, giving me the scripted "I'm sorry but there is nothing we can do" getting up, hustling to dig down and do his own investigating and then doing the right thing.

frresco

Jul 29, 2014

My wife and I dragged the kids around all Saturday. We probably would have had to do the same thing the following Saturday as well if Rick had not convinced us to see if they had any Pilots in our price range. Very friendly, and nice. Rick was very genuine, and would do anything in his power to get you into the car you are looking for.

Connie

Jul 21, 2014

Had to trade in my old civic. Brady and Corey took good care of us through the process. Even though Brady was new, he was very willing to find out all the answers to our questions.

Shar

Jul 18, 2014

Allan is amazing. Very knowledgeable and personable. By far the best car buying experience I have had.

Kyle from Idaho

Jul 18, 2014

Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the high pressure sales, it was a pleasant experience to meet Jody Johnson at Performance Honda. She took the time to drive several vehicles with us and was so patient. Jody was so helpful in explaining the features of the vehicle we purchased. Dustin, in finance made the paperwork process very smooth, and the sales manager Jason was also terrific. We were on a trip to Salt Lake and decided to shop for a new vehicle. Jody, stayed late on a Saturday night to help us get the vehicle detailed, and finish up the transaction so we could take it back to Idaho with us the following day. I would highly recommend this dealership and our saleswomen to anyone looking to purchase a vehicle.

sharcoyle

Jul 18, 2014

Allan Thompson at Performance Honda Bountiful was a delight to work with. NO pressure just solid, accurate information on all Honda models. I purchased a 2014 Accord and don't feel like I was fleeced in the process. Thanks Allan, you rock!

kylep

Jul 18, 2014

Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the high pressure sales, it was a pleasant experience to meet Jody Johnson at Performance Honda. She took the time to drive several vehicles with us and was so patient. Jody was so helpful in explaining the features of the vehicle we purchased. We were on a trip to Salt Lake and decided to shop for a new vehicle. She stayed late on a Saturday night to help us get the vehicle detailed, and finish up the transaction so we could take it back to Idaho with us the following day. I would highly recommend this dealership and our saleswomen to anyone looking to purchase a vehicle.

farmtow02

Jul 18, 2014

Allan Thompson was very patient with us. No pressure just continuous help and information. He (Allan) made the veh buying experience comfortable and fun. We walked (drove) out of the dealership without feeling like we had been through a ringer. I was pleased to find out my favorite Honda mechanic, Gene Dye had relocated to the dealership. Both men I would trust..

Dyno Blue Pearl

Jul 17, 2014

Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchased a 2012 Honda Civic LX, Certified Pre-owned vehicle and couldn't be happier!

jhipwell

Jul 17, 2014

Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchased a 2012 Honda Civic LX, Certified Pre-owned and couldn't be happier!

Sean Eaton

Jul 16, 2014

Work and service was good. My complaint is that they quoted an estimated price based on the "book" time it would take for the job, which is fine for an estimate because it takes into account the MOST time the job should take. However, when the "book" time is 2 1/2 hours and they only spend 1 1/2 hours then charge me for 2 1/2 hours we have a problem. In the end they charged me $173.33/hour for labor. Does that seem fair? I would recommend finding a mechanic that is honest and charges you for labor they actually do instead of the most they think they can get away with. Performance Honda seems to be ok with the "one and done" business model without worrying about gaining repeat customers.

kevandbarb

Jul 12, 2014

Allan Thompson has shown us cars several times over the years and is very knowledgeable and friendly. He spent time giving us test drives and giving us technical information about Honda cars that was impressive. All without expecting a sale. We often used to browse the new vehicles while our car was being serviced. The service has always been excellent! When we finally need to replace our 16 year old CRV we went to Allan and had a wonderfully smooth experience getting the car we wanted. He takes care of his customers and is genuinely attentive, dependable, and efficient. We love our Honda cars and many thanks to Allan Thomson for making this a wonderful experience!

Robert Crane

Jul 12, 2014

I bought another Honda from Allan Thompson at the Honda Dealership in Bountiful, Utah. He is still an excellent salesman who sold me my first Honda in 2007 and sold me my CRV in 2014. He was extremely knowledgeable and was never pushy. He was patient with my wife and I and was certainly better at knowing about cars than any other dealership that we went to. He checked back with us to see if everything was OK and if he could do anything more for us. The Performance Honda Bountiful has a extremely great service department and I want to mention Tyler Vance who has helped me every time I have brought in my car to the dealership. They have been fair, quick and very thorough and knowledgeable. This is a great place to buy a car and I hope they keep great people like Allan and Tyler around. I hope to be back to buy another Honda again!

natasha2314

Jul 12, 2014

Allan has shown us cars several times over the years. He's always been professional, helpful and friendly. His knowledge about Honda automobiles is extensive. Allan made buying this car an easy and educational experience. I am 100% pleased with the car I got and feel proficient in being able to operate all the new features.

Sidhe

Jul 9, 2014

This is the second car I've purchased from this dealership and the same salesman (Allan Thompson)every experience I've had there has been positive. the entire team always makes an effort to make sure I am taken care of and comfortable as well as happy with the services I've received.

Liz

Jul 7, 2014

Anthony Sowell was very helpful and professional throughout the entire process! Would definitely recommend both him and the dealership. I am very happy with my new car!!

skylert2008

Jul 7, 2014

Pete was wonderful to work with. He was helpful and I really felt like he was looking out for me. He is in the business to make life long customers not making a quick $$$. Would not of bought this vehicle from the dealership if not for Pete's passion to help the customer (me)!

L Campbell

Jul 3, 2014

We travelled down from Idaho on our way to see family and our van started having some issues so we decided to look at new Hondas. Anthony Sewell helped us and made it super quick and painless!! Happy with the deal we got and how we were treated!

MHanson

Jun 26, 2014

I went here to buy my first car ever. I bought a 2013 Honda Fit Sport. I love it! Allen Thompson knew so much about my car and was so helpful throughout the process. He made me feel very confident in my purchase, and assured me he would continue to help me with whatever I needed, and answer any questions I might have in the future. A few weeks after I bought the car, he called to let me know they had four new tires for me. So awesome! He and Daniel, the finance manager, made everything go quickly and smoothly. I would definitely refer a friend, and plan on going back here for future purchases and servicing.

Todd S

Jun 26, 2014

I visited the dealership not really intending to buy but more to check out what the new Honda cars were like as well as the new owner philosophy. I had visited Willey Honda on several occasions before and didn't care for their approach to car buying and customer service. I was met by a salesman named Anthony who was polite, not overbearing, and knowledgeable. I told him I was just there to get information and he patiently answered my questions. I have owned a couple of older Hondas before and am familiar with their reputation and was glad to see that the new cars had kept up on the technological advances. To make a long story short after a long test drive for both my wife and I, we decided that due to pricing incentives we could purchase a new Accord for very close to the payments on our aging Saturn. It ended up being a long day but the staff at Performance Honda made it as pleasant as possible. We received a fair trade value and a good price on the Accord. If you are in the market for a new car and Honda is on your short list you owe it to yourself to look up Anthony, he was great to work with.

Tyler

Jun 26, 2014

My most recent experience with Performance Honda was an excellent one. I am on my third leased car with them and every experience has been wonderful and that's why we keep going back. Every time we go we work with Allan Thompson because he's the best. He knows everything about the new cars and the new features offered on every make and model. We recently leased a new car with Precision and we had a payment price that we couldn't go above and they did everything they could to get the payment down to our price. Precision Honda was great to work with. They have friendly and knowledgeable staff that will help you where they can to get you the car you want.

Camicuoio2

Jun 25, 2014

I called up the dealership from Pocatello, Idaho (150 miles away) and visited with Corey Schneider on the phone - he promptly reviewed my questions and clearly answered them - we drove down to Bountiful and the car was better than we thought - we felt we were treated by Corey with honesty and respect. I'd recommend Performance Honda to my friends. We are very pleased with the deal made for our mother-in-law, who's Honda Accord was ready to be retired after 18 years of incredible service. Thanks

dfhsmiley

Jun 24, 2014

Allan Thompson is the finest salesperson I have ever worked with. The dealership is very lucky to have such a professional. I would recommend him to everyone!

Parley

Jun 21, 2014

This is the sixth Honda I have purchased, now leased this one. My previous experiences were before Performance Honda bought out Willey Honda, Bountiful. I could tell that the dealership had changed and frankly I was not anxious for any change as every prior purchase had been and excellent experience and I had always received great service with no pressure sales. This has kept me coming back and I have my own family and even friends now having shopped at this location because of our unconditional recommendation. However, if it weren't for Allen Thompson and his great experience and knowledge, and the fact that I came to trust Allen and my wife and I liked him very much, I'm not sure I would have made the transition to the new Performance Honda operation. I felt pressure from others there (the car sales game) and the typical "car sales stuff" that you can find in almost any other dealer in the Salt Lake and Davis County areas. I don't do games when it comes to buying ( now leasing ) a car. Performance is from out of the State of Utah, I understand from asking others, and I hope they realize that this is Bountiful, Utah and there are different ways of looking at things. Trust, is very important and not being, or feel that you are being tricked into something, is of major importance.Allen Thompson made all the difference in the world for my wife and me. Because of him I am satisfied with my lease experience and would come back to Performance Honda in Bountiful again. I am just waiting to see if everything rights itself with this new organization. We are very happy to give everybody a chance. Thanks to Allen, we continue to be very pleased and satisfied Honda owners. The Honda cars, in our opinion are the very best. Thank you Honda !

DanielG0618

Jun 21, 2014

Took a few visits and phone calls to get it right - but bottom line, Jeff, the GM, and Corey, my salesman, were able to get us a decent deal. Thank you.

Julie 12

Jun 20, 2014

This is my fifth time getting a car from this dealership. First when it was Willey Honda and now Performance Honda. We have always dealt with Allan Thompson and he is fantastic. I hope he never retires. Fast, friendly service.

Max

Jun 20, 2014

We worked with Allan Thompson and bought a new Honda Accord. Allan was very helpful and got us a good price on the car we wanted. We have taken our cars for maintenance at this dealership for a few years and have always been satisfied with the great work ethic and quality of work.

lisag53

Jun 20, 2014

I had the pleasure of working with Allan Thompson when I bought my 2012 Honda CRV on Monday. He was very knowledgeable about the vehicle and was very courteous and kind. He was able to answer all my questions and went the extra mile to ensure that I had a positive experience -- start to finish! Thanks Allan!!

Dani1997

Jun 16, 2014

First of all I want to say we are from Southern Utah and made the trip up to Bountiful solely based on the service we received when buying our last car from Perfomance Honda. This time we had a misunderstanding on my behalf with the purchase of our vehicle and the dealership had no obligation to work with me on my misunderstanding, but were very willing and attentive in making sure I went away having a good experience. I will most definitely be returning in the future.

CaroleHanson

Jun 13, 2014

We purchased a new Honda Civic LX from Performance Honda with Jody Johnson as our sales representative. We began looking into leasing or purchasing a car six weeks ago. Sales people from other dealerships were not interested in anything but an instant sale. We live 175 miles from a Honda dealership and needed a sales agent who would cultivate for a future sale rather than immediate gratification. Jody was that person. She worked with us, answering all questions, returning calls, emails, and providing information. She was honest, informative, helpful and did what needed to be done to help us. When we set the date for purchase, the car was ready as promised. Clark, Allan, and Jody helped us at every turn and we are completely thrilled with our car and our excellent service from the staff at Performance Honda!

johncluff

May 20, 2014

We and our family members have purchased Honda vehicles for the past 15 years from Willey Honda. The dealer was recently purchased by Performance Auto Group. When we first arrived, we met with our favorite salesman, Allan Thompson. He introduced us to his new sales manager (team leader) Jason. He suggested we consider a new car so we started dealing with Mr. Thompson. He worked out a deal and Jason came in and negotiated the amount. We agreed and we both signed the agreement. I put $500 deposit because they did not have the vehicle I wanted. When they received the vehicle, we went in to pick it up. Jason told us that the lease rate had changed so the amount would be increased by $40 per month. We were livid!!! Mr. Thompson chose to bypass Jason and went to Russ Smith (the real sales manager). He came back and asked for the signed agreement document and proof of the deposit. As soon as he saw them he said they were an honest, reliable dealer and they would stand by their deal. He was very honest and very professional and very pleasant. He fit in to the type of dealer we were used to and will continue to do business with the best salesman in the business, Allan Thompson. Thank goodness the purchase of Willey Honda by Performance Honda did not change the principles of the dealership and they don't try to change their best salesman, Allan Thompson.

Eivlys

Jan 4, 2014

For the past 21 years, I have bought nothing but Hondas (2 Civics, 1 Odyssey and 1 CRV). The service I have received at this service center has always been to my utmost satisfaction. The staff is very courteous and knowledgeable. I have always felt treated as a VIP and felt dealt with fairly. The cost of repairs might be slightly higher than getting work done at some other repair shops, but you get what you pay for. For instance, when getting my breaks replaced (in my Odyssey) at a "NON-Honda" service center I had to go back 3 times to get things corrected d/t poor parts and labor quality (and that was at a reputable company). However, when getting my breaks replaced at Willey Honda in Bountiful, I could not have been more PLEASED with the results!!! I avoid getting my cars serviced outside of Willey Honda's Service Center in Bountiful.

megansbunch

Oct 12, 2013

We first met Pete Black when we bought our 2011 Honda Odyssey. He was friendly, truthful and made our experience so easy and unforgettable. He became a good friend. When our Odyssey was totaled and we were shopping for a 2014 Odyssey, we did not even hesitate. We went right back to Pete and Willey Honda who again superseded our expectations and gave us the greatest experience in car sales. We are so grateful to have found Pete and consider ourselves life-long customers and friends.

hnrlevan

Sep 15, 2013

We had a wonderful car buying experience. Came to Willey Honda after having a very bad experience at a competitor's dealership. Willey staff was honest and friendly.

sherronpeterson

Sep 9, 2013

No pressure. Friendly employees. I went to get my accord serviced and while I was waiting for it I looked at the cars for sale. I ended up purchasing a Crosstour. So far we like it.

dsbirt

Jul 10, 2013

From the time that I first contacted Tyler Vance in the service department, he was very friendly and helpful. When I physically dropped the car off at the dealership, Troung Trinh checked the problems out that I had identified as the reasons why I was bringing it to them to be serviced and the Tyler Vance called me and we discussed what Troung Trinh had found out about the car. Tyler was very professional and explaind everything to me very well and was able to answer all of my questions very politely and completely. Tyler even called me to let me know when the work had ben copleted on the car and when I picked the car up after Troung Trinh had coompleted the work on it, the car operates just fine now and the problems with the car have all been addressed.

naskerlund

Jul 9, 2013

Our experience with Willey Honda's Service Center is always exceptional. They are always kind, professional efficient and courteous. We recently took our vehicle in for a break inspection and recall. For the break inspection we did not have an appointment yet they worked us into their schedule. Thank you to the Service Team at Willey Honday!

piattibob

Jun 27, 2013

I have been a customer of Willie Honda (and Willie Ford) for at least fifteen years. Earlier I purchased a 93 Honda Accord and just recently I purchased a HondaCRV. Every aspect of my dealings with the Willie dealerships has be thoroughly professional and I have found all employees to be friendly and kind. Willie is a first-class business.The only thing I have found to be annoying is filling out these customer satisfaction surveys.

SamanthaMcClure

Jun 21, 2013

After buying several cars from Willey Honda in Bountiful over the years, I have come to expect excellent service from their team. I'm never disappointed. As usual my last visit was extremely pleasant and I have confidence the maintenance performed on my Civic Hybrid is exceptional. They even washed it! I

silkstone

Jun 19, 2013

Portfolio Manager Ryan Knudsen was very attentive to my needs and showed me those cars that would fill those needs. He went througha detailed explanation of the features that the various cars had to offer. When a car was chosen he then explained how the optionsworked, and had me review with him how everything worked so that I would totally comfortable in the vehicle. Thanks for Ryan's knowledgeof the Honda, I'll return in the future to purchase another car.John Howarth

grammie9

Jun 11, 2013

I was treated well and the work was quickly finished. I would recommend this dealership to all my friends and family. they did a good job

dhende

Jun 11, 2013

Jorge and the finance guy were excellent! I have already given Jorge's name to 2 people I know and told them you were wonderful!!

Faruque

Apr 29, 2013

Dave was very patience with us the whole time. He paid very close attention to what we were asking for and didn't waist our time by trying to sale other cars. He was very to-the-point, honest, polite and soft spoken....which is rare in sales persons.

RichDG

Apr 20, 2013

We are pleased with the way we were treated when bringing the vehicle in for service. The work was quality and was done quickly. Heath told us exactly what needed to be done and the approximate cost prior to the work being done, which was very much appreciated.

KarenSmith

Apr 19, 2013

All questions were answered courteously. All that was asked to be done was completed excellently. All service provided on time and more quickly than promised.

homeslicecaroline

Apr 2, 2013

I was dreading buying a new car especially since a lot of car dealerships only look out for themselves... However, I was super pleased with my experience at Willey Honda! Jeff helped me find the right car for my needs. He was very knowledgeable, got me a great deal on a new car and made my whole car buying experience very easy! I never felt like they were being pushy. I would recommend going to Jeff, and will buy my next car from him!

fspando

Apr 2, 2013

Sales staff was very knowledgeable and helpful. Kathy was superb. This is our second experience of buying a new honda from Willey Honda and the staff just gets better.Thanks, Floyd and Sherrie

sarah1122

Feb 10, 2013

Every experience that I have had with Wiley Honda has been fantastic. Let's take this week for example, I did not make an appointment for service and it was no problem at all. They took my car right in. I was gone for about an hour and I got a call from Jason that the car was ready. I went back to the dealership, presented my 10% off coupon and walked to my car. It was freshly washed and the service was done to perfection...as always! I think Jason is one of the friendliest people I get to deal with. He always greets me with a smile and the answer is always that they will get it done. I talk about Wiley Honda often with my peers as I think it is the best dealership I have ever worked with. When it comes time to buy a new car I will most likely buy from Wiley, but if I buy from another Honda dealer for some reason I will most definetly go to Wiley for service.

harandsue

Jan 3, 2013

We drove to Bountiful, Utah to look at a Toyota SUV. On the way there, we decided to stop and look at a Honda CR-V. We took one for a test drive and were totally impressed with the way the vehicle performed and handled. We were also impressed by the way the sales person accommodated us without being pushy. We feel like the sales person gave us a really good deal on the vehicle, a good deal on the trade-in, and was very informative and helpful throughout the entire purchase. Overall we had an excellent experience at Willey Honda and have shared our experience with many friends and family.

Denise Tingey

Jan 1, 2013

Every time I go over to Willey Honda the people are very kind and willing to help. It's nice to have a good place to take your vehicle to.

Stephenscb

Dec 15, 2012

Fast, friendly and HONEST! Love Willey Honda! It is doubtful that I will ever return to the competition. Even for service. I live 10 minutes away from Garff's, but I gladly drive 40 minutes to Willey's.

lyndapaxton

Dec 14, 2012

I had a great experience working with Pete Black. He was very considerate and not at all condescending. This was a unusual transaction with my brother helping with the transaction and my mother paying for the car. Pete was very understanding and very accommodating. Thanks Pete for making this work for me. It was a great graduation present. Lynda Paxton

jdhuntley

Aug 17, 2012

When we decided to trade in our car, we needed something that was roomy, practical and with AWD. We found what we needed at Willey Honda when we elected to go with the Toyota Sienna. One of the key things that comes with the Siennas that we liked is the capability of using run-flat tires. When we began the buying process, we were under the impression the Sienna we were buying had run-flat tires on it, as were the sales staff since they had purchased it from another dealer. Therefore, we bought a van that we expected was equipped with run-flat tires. Fast forward 5 months to when I was performing the first tire rotation, I found out the tires on the van were actually NOT run-flats but basic tires. This was a big concern given these vans dont come equipped with a spare tire, not to mention, it wasnt equipped the way I purchased it. I proceeded to call my salesman back, not expecting much since a lot of time had passed and the deal was done but hoping for fair treatment. Much to my surprise, upon calling my salesman back, he remembered who I was, what I bought and many details of our deal. After explaining to him the situation, he agreed something should be done but was honest in telling me it was out of his control, so he directed me to his manager, Mr. Willey himself. After discussing the situation with Mr. Willey, he agreed there was a misunderstanding and accepted full ownership of resolving the situation for me. He worked with their local tire partner and week later, he had me come in and exchange the basic tires for run-flat tiresat NO COST to me! Its hard to find business owners these days that are willing to accept responsibility and correct things, since this normally impacts profits and the bottom line. In addition, its hard to find people that are simply willing to do the right thing. After working with the guys at Willey Honda, Im happy to report they did the right thing for me and treated me fairly. They were stand-up guys throughout the process. Id highly recommend doing business with them.

BettyW

Feb 11, 2012

They sold us a car with a bad engine, and we are into it $2000 in repairs. They also REFUSE to answer questions or help with anything after you've signed your paperwork. We have already gone through the hardship of a job loss, and a major car accident, and now we have to deal with the consequences of trusting Willey Deal, based on their reputation. Constant visits to the mechanic, and expensive repairs is a headache, not to mention we obviously overpaid for our car, since it was mechanically deficient. I will not go there again!

DeOrr Smith

Nov 10, 2011

Willey one fair price is a LIE. They lied to me three times all had a 500 dollar or more difference in the price the car was worth.

libanna

Jun 19, 2011

The experience was very positive and I was treated well. David was fun to deal with, as were all the others I came in contact with.I love my car and since it was my first time to purchase on my own, I had advice from my brothers who were very pleased with the overall deal.Thank you for the pleasant time spent in your dealership.

KNIGHTUT

Jun 7, 2011

EXCELLENT. NO HAGGLES! RESPECTFUL OF TIME. MUST BUY FROM THEM. OUR NEXT HONDA WILL BE FROM ALEX AND WILLEY HONDA. WE SPENT 30 MINUTES LOOKING AT THE VEHICLE AND THEN 1 HOUR CLOSING ON THE PURCHASE. IN AND OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Honda666

Jun 6, 2011

Bait & Swithc!!! I tried to have Willey Honda help me with an issue concerning the A/C on my 07 Honda Accord. When I talked to the tech on the phone he told me to bring it down and they could tell me what was wrong with it at no cost to me. When I got there the tech told me that they wouldn't even look at it for a penny less than $169.00 - Can you say Bait & Switch!!! If this is how they do buisness when it comes to service, I can only imagine what you get when it comes to purchasing a vehicle. I will never use Willey Honda in NSL again and I recommend that you don't either

Wendy Brewerton

May 27, 2011

My husband and I had researched the car we wanted online. When we called to ask about it and Dallas set up an appointment with us to come take a look. He also showed us a few other options and answered all of our questions. He was not pushy like other sales people we have dealt with at other dealers. We really like that there is no haggling involved and not once did we hear "what will it take to get you into this car today?". Buying a car is a big commitment and it is important to feel comfortable and I believe Willy Honda understands that. We have purchased 2 cars at Willy before this and are very pleased. Thank You Dallas. We however are not a big fan of the after sales process where we get bombarded with extended warranties and add ons. Yes let us know its available but please don't make us feel we are idiots if we do not choose to buy these addition products. This process did not include our salesperson Dallas at all - we are very pleased with Dallas and the personal interest he took in us.

gardner695

May 2, 2011

I need to tell you it was the most pleasant experience I have every had buying a car.Our salesman was absolutely wonderful Chris Iarussi was the best. I really hate buying cars and do not trust salesman but I will be going back to buy from Willey Honda. My mom and I went to several car lots and chose to go back to Chris because of the way we were treated.Thank you Chris you really are an assest to Willy Honda.Thank you Darlene and Emma

Lane(Adams)

May 2, 2011

What a great Dealership to have. We have bought (2) cars from Kathy Maddox: 2007 S2000 and 2010 Ridgeline. Both times Kathy was so friendly to us. If we had any questions about either vehicle, she was there to find out the answer for us. She has always returned our calls and been there for us always with any problems. We are so happy to have her as a friend.I have recommended her to all my friends looking for a new or used car. I know she is the one person I can truly rely on with any problems with either car that we have bought there.

brucelamb

May 1, 2011

It was a great experience at Willey Honda and was particularly impressed with our salesperson, Kathy Maddox. She was very knowledgable about the product and respected what we wanted. The entire team at Willey Honda was pleasant to deal with and I would highly recommend this dealership to others.

beckyhilton

May 1, 2011

This was the best car-buying experience I've ever had - BY FAR. After finalizing the sale of my gas guzzling truck on Friday morning, my parents and I went in search of a new fuel-efficient vehicle to save my wallet. Our first two salesmen that day were very stereotypical car salesmen. I really LOATHE the deal or no deal game, and I was very frustrated. We walked away from one car that i REALLY wanted, just because the guy was a creep. And my parents (having recently purchased a Honda) insisted that we go to Willey Honda just to see what was available. The atmosphere at this dealership was 100% different. Our salesman, Chris Iarussi, was SO knowledgeable; not just about Hondas but every car I asked him about. He was very honest about the pro's and con's of each vehicle. He taught us about things that we didn't even know to ask about, and he never (NOT ONCE) made me feel pressured. When he learned that my income was tight, he told us about leasing. At first, i cringed; leasing is a scary word. But he taught us in depth about the way leasing is done today, and about why it would be a good option for me. I appreciated that he made it easy for me to understand, and he was right! The three year lease is perfect for my situation. AND!!! for the first time in my life, I'm driving a brand NEW car in exactly the color I wanted! Hand picked, just for ME! Chris even showed me how to use a bunch of the features on my computerized dash before I left the dealership. Thank you for the low-pressure environment, it made the experience enjoyable. My shiny black 2012 Civic is so beautiful, and now I'M ONE HAPPY HONDA DRIVER!!! :) :) :)

chrisjamess

Apr 30, 2011

I knew what I wanted before I even arrived at Willy Honda, and the excellent staff did nothing else except exacerbate the entire process. Aside from being excellent communicators, the staff that I interacted with were friendly and warm. Overall, from arrival to leaving with my brand new car, I was never anything except satisfied!

tarimorales

Apr 30, 2011

Today I visited Willey Honda in Bountiful Utah to purchase another car with my son. I had the privilege of purchasing a Honda Pilot from Allan Thompson in November of 2009 and was so impressed by his service that I wanted to only purchase our cars through him again due to a poor purchase at Ensign Honda in Logan in Utah at the end of 2010. I again was reminded why I like Willey Honda so much! Allan Thompson assisted us almost immediately upon arrival. He helped my son find the car that was the best fit for him. He also gave us drinks to keep us hydrated while he explained all the details of the vehicle. He guided us through the complete process from test drive, financing and getting the car ready to go after making us feel comfortable with our purchase. I will continue to only purchase cars from Willey Honda and Allan Thompson in the future. I'm not saying Ensign Honda in Logan was awful but the vehicle I purchased there was presented to me not cleaned, the gas tank was not filled and It just didn't compare to how Willey Honda and Allan Thompson give such professional service in so many ways.

robs12

Apr 30, 2011

I drive past four other Honda dealers to do business at Willey Honda. This was my third Honda purchase from Willey Honda and as with the other two times I didn't have to play the rediculous and offensive game "let me talk to my manager." Allan Thompson was up-front, professional, respectful, very knowledgable about the car, and I believe very honest in his dealings with me. No games, just a friendly, frank and fair dialog about the various options for purchase and then a quick and smooth transaction once I decided to buy the car. I drove away from Willey Honda with a new car and the desire to return to Willey Honda, without question, the next time I'm in the market for a vehicle.

kramnworb

Apr 30, 2011

I have purchased or leased 7 vehicles from Willey Honda over the years and would not consider going anywhere else. It is always a very pleasant experience not having to haggle over price or play the "let me talk to my manager" game. Our sales associate Allen Thompson is a pleasure to work with. He is diligent about returning calls and all follow-up activities. I would recommend Willey Honda and Allen Thompson to everyone!

derrenklein

Apr 30, 2011

I am 47 years old and have bought plenty of cars in my life time. Kathy Maddox has been the best sells rep i have had the privilage to work with. She was like a friend that sold me my car. She was there to help me. I had such a good experience and if I ever get another car it will be from Willy Honda, and Kathy Maddox.

hurricaneh1217

Apr 30, 2011

We just purchased our second vehicle from Willey Honda. The sales experience was no-pressure, a friendly and informative salesperson (Kathy Maddox) and a very competent financial officer. We have owned two Hondas for many years, and have had them serviced at Willey Honda. The service department has always meet our needs and were quick and fair at resolving problems.

dssgator

Apr 30, 2011

We have a new baby coming, and needed a larger vehicle. We looked at the Honda Pilot at the auto show, where Kathy Maddox answered all our questions, without being "pushy". When we were ready, we stopped at the dealership where Kathy gave us a great test drive, and helped us decide. We wanted the Pilot, but it had to be white. They didn't have one in stock, but Kathy worked tirelessly to find our vehicle. Several days later she managed to bring one in from another dealership and we love it. Willey Honda has a very friendly atmosphere and a play area to keep our kids occupied as well.They went the extra mile for us.

jcrabb

Apr 29, 2011

My husband and I arrived at the Honda dealership and quickly greeted by Allan. He asked us a few questions and assessed our needs in a vehicle. He talked to us about the different options and showed us some cars out on the lot. He NEVER was pushy but always helpful and informative. He was extremely knowledgable in the Accord that we were looking at. He said to think about it and then let him know how he could help us. We then left to go to another dealership and then quickly returned to look some more and ask more questions. We felt that he was always honest and upfront with the information. We purchased the car that day but needed to wait for it to arrive at the dealership. Our new car arrived today and the tinted windows were done and the protective shield was put on. He even came to pick me up at my home so I could get the car today. He went completely out of his way to make this experience very pleasant. We would highly recommend sending all our friends to him.

shellbell80

Apr 29, 2011

I have given the rating of a 5 in every area because I had such a great experience at Willey Honda with Allen Thompson. Best salesman ever!!So friendly and efficient. Best customer service ever. Will buy all my cars at Willey Honda. Tell allMy friends and family to do the same!

Espina1953

Apr 29, 2011

Great service, great price,know the vehicle specs.Ms. Maddox is a great sales person she greet us upon arrival to the dealer help us to get the best deal for our trading.transaction was smooth.The rest of employees we very courteous . The facilities were in good shape and clea. I will buy my next car at Willy Honda.

Robyn13

Apr 29, 2011

This was a great experience for me. The salesman who helped me was extremely knowledgeable and pay great attention to detail. I found him eager to answer all of my questions and reslove all of my concerns before and after I bought the care. This dealership was awesome.

rdgrant

Apr 29, 2011

I have purchased two cars from Willey Honda, the most recent an Accord hybrid. Kathleen was helpful and the buying experience was very pleasant, unlike experiences I have had with other dealers. I have already talked with Kathleen about the possibility of buying a new CNG Civic from Willey Honda, which I anticipate doing within the next few months.

craposr

Apr 29, 2011

I've had a wonderful relationship with Willey Honda going back many years. I wouldn't buy a Honda anywhere else because of the way they choose to do business. They adopted a 'one fair price' approach years ago which takes away all the pressure typically associated with new car buying. This approach creates an experience that far exceeds just the cost of the vehicle but has opened the door to a trust relationship with people who are now truly my friends. Allan Thompson, my sales representative is so attentive and caring about the needs of his customers and has routinely gone out of his way to keep me informed about dealer specials and opportunities. No pressure, no hype - just service. I've personally purchased many vehicles at Willey Honda and have sent many more friends and family to see for themselves what the car buying experience can be. Their integrity and honest approach is refreshing and sets them apart from the crowd.

smbmmm

Apr 29, 2011

Had a very good Allen. He met us early, asked us about our interests, and listened carefully to what we were looking for, price range etc. He talked to us about the different options that were available showing a deep understanding of technology, options, and specifications etc of his product line, then showed us some several cars with the options that we were looking for. He accompanied us on our test drives and continued explaining some of the technology and feature that the cars had.Allen was very friendly, knowledgeable, but never pushy. He followed up with email (as did his manager) to see if we had any more questions, offered us an attractive price without us need to be expert negotiators...a nice, not-pressure environment to car shop in. Two thumbs up...

StevenDone

Apr 28, 2011

The experience I had at Willey Honda was the best car buying experience I have ever had. Allan was awesome and he did everything he said he would. Now I see him around town and he seems like an old friend.Thanks for all you did for me.Steve Done2009 Accord Coupe

jcnelson13

Apr 28, 2011

I was impressed quality of service demonstrated by my salesman Allan Thompson. His willingness to find the right car for me and to pay attention to my needs will bring me back to willed Honda in bountiful again and again. They have been exceedingly helpful in answering questions even after I purchased my vehicle. This is a top notch dealership with top notch sales people

NOOGER13

Apr 28, 2011

WE HAVE WORKED WITH ALLAN ON A FEW DIFFERENT OCCASIONS. WE JUST BOUGHT OUR THIRD CAR FROM HIM THIS PAST SUMMER AND WE WOULDN'T GO ANYWHERE ELSE. HIS CUSTOMER SERVICE IS A+! HE HAS A VAST AMOUNT OF KNOWLEDGE ABOUT THE PRODUCTS HE IS SELLING AND HE ALWAYS MADE SURE WE WERE TAKEN CARE OF. I WOULDN'T DEFINITELY RECOMMEND HIS SERVICE TO ANYONE LOOKING FOR A CAR!

wooddog

Apr 28, 2011

My Sales person Susie was very helpful and went out of her way to help me get the car that I really wanted and at the right price. I appreciate the whole staff at Willey Honda from appriasial of my used car to Finance. I look forward to purchasing another car from Willey Honda in the future. Thanks.

chelsea_mcphee

Apr 28, 2011

Allan Thompson was very attentive to what my family and I needed. He listened to my price range and needs and showed me only vehicles that were what I needed. We found a price that worked well for us and are really excited about our Honda. Allan was very low pressure and gave me all the time I needed to make a decision. I would definitely go back to this dealership and this dealer for my next car purchase, and recommend him to anyone looking to buy a car.

B Brooks

Apr 28, 2011

We have never had such a wonderful and efficient experience like the one we had at WIlley Honda. We inquired by email and given the answers and pricing quickly - no delay and no prompting that we must come in to discuss pricing whatsoever. Ordering what we wanted exactly was easy. Our sales woman, Kathy, was friendly, knowledgeable and made our experience easy and painless. We will definitely be return customers!

BunniJoMiller

Apr 28, 2011

Loved Kathy Maddox, saleswoman. She was well informed, friendly, helpful, but not pushy. She kept in touch while we were making our final decision, but did not bully or banter with us. We felt we'd made a friend. We added a ski rack and a couple of other items after manufacture and the service department did a wonderful job and even took me home while the car was in the shop.

mccolley

Apr 28, 2011

Great dealership. Kathy Maddox was professional, but very personable. Worked through my special problems as if I were her only customer. They had the car I was looking for at the time and gave me all of the pricing options up front. Thanks Willey, I'll be back.

jslar74

Apr 28, 2011

I asked for the best price and was given the best price the first time. There was no haggling, and the sales people were not pushy. Every other Honda dealership I talked to wanted to go through the whole haggling process and would not give me the best price the first time I asked. I had done research and knew what a good price was and when I asked at Willey Honda they quoted a good price the first time.

wittscottp

Apr 27, 2011

Great sales experience; Dallas was very knowledgeable, professional and helpful. However, we discovered after our purchase that the manufacturer's custom floor mats valued at $150 were not included. Torn wiper blades were not found during a detailed inspection prior to purchase so 3 weeks later we were reimbursed 50% of the cost for new blades.

CVBaker

Apr 26, 2011

Willey Honda is the place to go if you are looking for a new car. They are well organized, friendly and professional. I loved the no pressure sales approach and they were respectful and patient while we made our decision. It was worth the 50 minute drive to Bountiful not only for the great selection on the lot but the competetive pricing. Alen was great to work with. Thanks!

gking

Apr 26, 2011

We have now purchased 2 vehicles through Willey Honda since 2005 and have worked with Allan Thompson. He is very good to work with and is the reason we keep coming back. We enjoy our both of our Hondas,they have been very dependable. Thank you,Kings

Jasonhunter

Apr 26, 2011

Great experience putting me in the car I wanted for the price I was looking for and within the short amount of time I allocated for shopping and completing the purchase. Also, no hassle, pressure, etc. Allan stayed late, working with my schedule so I didn't have to interrupt my regular work day--good ol' fashion customer service goes a long way for me. I'll go back and I'll refer my friends.

Dragonfly1369

Apr 23, 2011

Great and very friendly atmosphere. Susie Takara was very well informed about the car models and all of their options and benefits. Susie answered all my concerns and made me feel comfortable with my purchase. From the Manager to the Finance Officer ALL were more than happy to explain the options between purchase and leasing. High FIVE to Susie and her team!!!!

TDSpence

Apr 22, 2011

I really liked Willey Honda because everyone was straight forward, they also helped me figure out what my monthly payment would look like without playing any games. I really enjoyed working with Kathy and Randy they were amazing! They were both very nice and fun to work with!

Ipson

Apr 22, 2011

I went to several dealerships but found Willey Honda the best for me simply because there were no games played. Chris provided answers to questions and patiently waited for us to make a decision on whether we were going to purchase or not. There was no pressure - just an honest and direct buyer/seller exchange.

Chrteez

Apr 22, 2011

I've bought 5 cars in my life time and thus have been 'around-the-block' with car dealers and salesmen. The salesmen always start off pleasant and nice and tell you about the car you are test driving. Then you decide to make an offer and you do the "dickering" back and forth until you - the customer - THINK you are satisfied. You start the bidding off with the salesman and then you end up bargaining with the sales manager and then by the time all is said and done you are probably dealing with someone that has nothing to do with the sale of the car. Yep. Honestly. It's happened.I don't think a lot of people go in to buy a car used or new knowing exactly what they are getting themselves into. They think they want car A and then they get talked into car B for a price that really isn't in their budget or what they had hoped to get or even planned for. Been there. Done that too. Today, however, was a whole different ball game. I'd sold my car out right so I had no old loan hovering above my head. I had no car to trade in or try to get a good price for. That was bonus #1 for me.Bonus #2 for me was that I had gone to my credit union first to get pre-approved so I had a ball park figure to work with.Bonus #3 was going to Willey Honda (sorry Chris that you are #3 but this is about me!) I had contacted them via email the day before about a 2011 Civic EX-L and wanted to test drive it. However, I had just sat in a 2008 model and had decided it was too small for me. So I had done a little more research and had seen they had an Accord EX-L on the lot that had all the options I was looking for. Chris was right there to greet us as we were trying to just peek at the car. He was kind and courteous and knowledgeable about this car we were test driving. The price was just about right but at the time I didn't think it was good enough. So we walked away.And then we went to a Toyota Dealer and played "the game". The Salesman, the test drive, the dicker, the sales manager, the re-dicker, the salesman, and last the sales manager as we walked out the door. Called Chris back up -- Said I want that Honda - he said OK It's yours and I am now a new owner of a 2008 Honda Accord EX-L and I'm excited to drive it places! The bottom line is this: If you want a good car, at good value, at INVOICE price and not MSRP price, with nice and friendly staff that know their jobs -- WILLEY HONDA IS THE PLACE!

gsbose

Apr 21, 2011

Kathy and Stan were great! We really appreciated their attentiveness and going the extra mile. This is our second car from this Willey Honda and we would definitely recommend them to family and friends. I wish the incentives were as good as when we bought our first car, but we understand the times.

doughnut58

Apr 21, 2011

Better priced parts and service friendly staff and knowlegeable had my car serviced a few weeks ago and was over 50 bucks cheaper than the other dealerships in the area parts were cheaper as well just wish it was closer to roy but still worth the drive

jftz

Apr 20, 2011

One of the best things about my experience was how little time it really took. There was no pressure, no push to keep adding to the package or buying more car than I needed, and it took less time to fill out all the paperwork than cars I've bought in the past. I didn't like the idea of going to Bountiful from Provo at first, but I'd do it again!

mtnrange

Apr 20, 2011

Willey Honda in Bountiful is all about providing excellent customer service and superior Honda products for the money. Both the Sales and Service Departments "wowed" me during my visits. If you're looking for honest, fair, and exceptional sales and service, Willey Honda is one of the few dealerships where you can still experience it. Thanks Willey Honda!

sharabear

Apr 20, 2011

Chris helped me when I purchased my 2003 Honda CRV and he was very honest, friendly and he wasn't pushy at all. He had a lot of knowledge about the cars and I appreciated him a lot. I would definatly recommend buying a car at Willy Honda with Chris.

LPPenrod

Apr 20, 2011

We've purchased 5 vehicles in the past 4 yrs; and have always been treated like Family! The customer service given by these salesmen makes even the pickiest of us feel comfortable; and the prices are always fair. Follow up service is also fantastic!

RKP1

Apr 20, 2011

My sales representative Allan Thompson could not have been more courteous, helpful, and knowledgable. Willey Honda provides a fair price and honest value without the high pressure and manipulative games so often found elsewhere. I would definitely buy from them again.

lisafhandy

Apr 20, 2011

We are return customers, having first leased an Odyssey, and now purchasing a Pilot. I worked with Allan Thompson both times It was no hassle and no pressure. Very kind and helpful and the finance representative was great too. Was very informative and also no pressure. Both purchases were great experiences and I would not hesitate to come to this dealership a third time for my purchase.

skidd624

Apr 19, 2011

Allan Thompson is who I was privileged to work with. He was phenomenal! He was extremely friendly, very informative, and completely flexible with me and my needs. After meeting him initially, I continued to go to different car dealerships to look for cars. However, I ended up coming back to Willy Honda because of Allan. No one treated me as well as Allan did and so that's who I wanted to buy my car from.

Silver Beaver

Apr 19, 2011

This is the 3rd car that I have purchased from Willey Honda / Ford. Two Hondas and one Ford Thunderbird.Alan Thompson was the sales person. He is more than gracious. I have never been treated as well by an auto dealership. Alan extended all the assistance that could have been granted. There were no games or the usual tactics that agravate a person looking for a car. I truly like the guy!My wife is always nervous about a new car. Alan showed all that was possible without constraint.The financial agreement was executed quickly and with courtesy.

mnorth5712

Apr 19, 2011

We recently purchased our 2nd vehicle from Willey Honda and Allan Thompson. Both purchase experiences were excellent and the transactions went very smoothly. In particular the paperwork and delivery process went smooth and happened a lot quicker than our first purchase. They have streamlined that part of the purchase process and made it less of a chore. I would highly recommend Willey Honda for price and service, they have provided the majority off all my service work and I have always left feeling like I have been well taken care of. Regards,John NorthCenterville, Utah

gabbitas

Apr 19, 2011

My wife and I were in the market for a new van to replace our 17-year van. I bought a Civic from Willey Honda several years earlier and had a pleasant experience, so naturally we returned to Willey Honda for our next vehicle. Again, we were very pleased with the friendliness and professionalism of all the staff. I usually hate going to car dealerships, but I do not feel that way about Willey Honda. In fact, I take both of my Honda's to them for routine maintenance rather than going to the mechanical I've been using for ten years (he still gets to see my other cars).

craigdcase

Apr 19, 2011

Chris is a nice person who made us feel respected and valued. we felt no pressure. There was no negotiation on the price. I felt comfortable and "safe". We purchased an additional warranty guarantee. I will most likely do business with the dealership again.

Shane6252

Apr 16, 2011

We needed a new car a few months back and we went to a few dearlerships with the idea of looking around. We were not 100% ready to buy that day and Chris was very patient with us and did not pressure us to buy immediatly like the other dealerships we went to. He was very knowledgeable and very friendly. When we finally did buy the car Stan helped us through the finance paper work very quickly and efficiently. He was very nice, and explained all questions we had about the price. I really had an enjoyable experience buying a car which I have never had before. Plus the no haggleing of the price made me feel more confident about the deal I was getting. I definitly will be back to buy another car, and have told all my friends about my great experience at Willey Honda. Thanks guys!

pokeyone

Apr 16, 2011

Our experience with the staff at Willy Honda was overall excellent. We were disappointed that the car I wanted was not available anywhere on the Thursday evening we met. After a crazy morning trying to find the color and style I wanted, Kathy came through. Willing Honda has a great reputation in our community of Bountiful

bea790

Apr 15, 2011

Pete is very congenial and helpful. He is knowledgeable and interested in answering questions. He is dependable and does the things he states will be done. I was convinced the price was good but lack the knowledge to rate it as great. My family has been so satisfied with Pete's work we have requested working with him in the purchase of three Hondas in the last several years.

heatherm

Apr 14, 2011

We had a great experience purchasing our 2011 Honda Pilot. When we began our search we were looking for a slightly used Pilot, however, our search took us to the new vehicles and it was great to have Chris be able to help us no matter which car we chose. The dealership was very accomodating as we changed our minds about which color we wanted and everything was handled quickly. This is the second vehicle we've purchased from Willey Honda and we will not hesitate to begin our search in this dealership again. It is great to not have to haggle prices and only deal with the car itself. Our recommendation...always, always start your car search at Willey and it will be the most stress free car purchase you ever make.

prileyjohnson

Apr 14, 2011

Great price, great options, very informative and helpful! We really like the sales person David Fletcher. He was very helpful and informative and his accent made him seem more friendly and personable. I also liked the fact that we didn't have to dicker with the price at all because they are already set.

joshaughnessy

Apr 13, 2011

We had nothing but the best experience at Willey Honda. No haggle pricing, very easy going and straight to the point. We got our Honda Pilot at the price we could afford. Would we buy again from them, definitely my next car. Impressed that we actually were able to buy a car and leave with it without spending the whole day at a dealership.

flc

Apr 13, 2011

Kathy was very professional and answered all questions. She made the transaction painless. I can almost say it was fun to shop for a vehicle at Willey Honda and Kathy was the reason.I have done business with Willey Honda for many years, their service department takes care of all my vehicles. Good service is all they do!

rpete27

Apr 13, 2011

Great service. Easy to resolve problems. Well-organized dealership. All employees are friendly. Allan Thompson was a friendly, knowlegable, and informative sales representative. I (and especially my wife) liked his British accent. He also helped me with a rock-chip (road hazard) problem with the Pilot I had bought from Willey Honda 3 years earlier.

Kyu Hwang

Apr 12, 2011

The purchase was best that I could get in Utah. Pete Black was very nice and made our buying experience very plesant. Willey Honda's price quote was straight forward and easy to understand. We definitely recommend Willey Honda to our friends who are interested in purchasing a Honda.

gstaples

Apr 12, 2011

Kathy Maddox took great care of us. We purchased a van and leased a Pilot back in 2007 and we live over an hour away. We appreciate the fine service we received. It was the best experience we've had when buying a car. We are happy with our Hondas and believe they are one of the best cars on the road today. We plan to stick with them.

Bronstein

Apr 12, 2011

We had been shopping for a new car for our son. We went as far north as Logan looking and finally settled with Willy Honda and Kathy Maddox. She was very helpful in helping us choose the right car for our son and my budget. Her and the whole sales team did a great job. I will be backand give them my business in the future.

raskolnikov

Apr 12, 2011

The thing I like about Willey Honda is the sales staff; in particular, Chris Iarussi did an excellent job for me. He was hands off and not pushy, his interpersonal skills are superb. I loved the fact that a car was not shoved down my throat. He presented my options and helped me avoid purchasing a bad vehicle from a neighbor of mine. He knows the cars like an expert; he just had to sit in the bad car and listen to the engine to arouse suspicion. He then found out that it had been in a pretty bad wreck and helped me avoid the bad purchase.

sblake

Apr 11, 2011

We love working with Ron and Allan at Willey Honda. We have purchased several cars from them over the past decade and they are by far the best dealership to work with. They are honest, knowledgeable and provide fantastic customer service. We know that we will always get a great, hassle free price and that makes it actually fun to purchase a new car. Thanks Ron and Allan!

nlglassey

Apr 11, 2011

We were very happy with our experience at Willey Honda. We were treated great and they worked really well with us. They have been very helpful throughout the whole process. They addressed our concerns and took care of any problems that we had. The sales people were very helpful and stayed late to make sure we were taken care of. We are very happy with our new car and we would definately buy from Willey Honda again.

smnotes6

Apr 11, 2011

Kathy was so great to work with. She made sure I got the color and interior I wanted.Also the financial guy we worked with was so great. He's tall and has dark hair. Helikes to run, but can't remember his name.I would recommend Willey Honda in a Heart Beat. Thanks everyone from Willey Honda!

gmjones30

Apr 11, 2011

I purchased a 2010 Toyota Camry from Willey Honda in Bountiful in April 2010. I felt that I had a very good car buying experience and will certainly consider purchasing another vehicle in the future when the time comes. I shopped around several dealerships and discovered that the "One Fair Price" was exactly that, One fair price. There was one issue regarding a missing key-less remote for the car that I purchased, but Chris Iarussi (Salesman) and the Ron Henson (Manager) were quick to go above and beyond to professionally resolve the issue to my satisfaction. I would not have a problem referring my friends and family to the Willey Dealerships, as I have full confidence that they would make sure that they were taken care of and receiving a good price.

rushforthcraig

Apr 11, 2011

I had a great experience at Willey Honda. The salesperson (Kathy Maddox) was friendly, knowledgeable, and helpful. The price was fair and consistent with my expectations from extensive internet research. This is the fourth vehicle I have bought at this dealership, and I am sure it will not be the last. I am very comfortable recommending Willey Honda to my friends.

jennifervancleave

Apr 10, 2011

Our experience at Willey Honda was execellent. Our sales person was professional and he is the reason we bought the car. The establishment, in our opinion was the best we went to in Utah and we went all over! Willey Honda just feels right. Pete Black made our experience wonderful and we will be back for our next car!

cclarke

Apr 9, 2011

Out of six dealerships that I visited Antti Lindstrom was the only sales representative who was polite, experienced and someone I was comfortable working with.I was looking for a dependable car and the Honda Accord met that criteria. Perhaps I could have got a better price if I went to a dealer that haggled, but I was not interested in doing that.

sandseif

Apr 8, 2011

Allan Thompson was really fantastic in helping me make the right choices in my car purchase. My primary issue was finding a vehicle that would work for my quickly growing great dane puppy, Olive. He treated her like she was an important customer and had me bring her inside the dealership and got her water and snacks. He was so conscientious and patient in addressing all of my concerns and so thorough in helping me to understand all of the details about my Element. We were treated with kindness, grace, and more importantly, like part of the family.

Johnkcluff

Apr 8, 2011

I have purchased many vehicles from this dealership both new and used. Each time I compared them to the competition and found them to be the best price and the most responsive to my needs. Mr. Thompson is the most honest, knowledgable, and friendly car salesman I have ever done business with. He knows what he is selling and can communicate it to me. I do not feel any pressure from him to buy if I am not ready or have other questions. The service department is very competent and fair. They take good care of my vehicle and their price is fair. The service dept. manager (Cary) is also very knowledgable and cooperative. It is a pleasure doing business with them also. It will be very difficult to get me to change dealers.

biker1018

Apr 8, 2011

I enjoyed working with Kathy and really liked the no hassle, one fair price that Willey Honda has. I have also returned for all of my service and have been very pleased with the quality of service and the friendliness of the employees. I also appreciate the concern and helpfulness from Cary the service manager. I will definitely buy my next car from Willey Honda.

gilamiller

Apr 7, 2011

I have purchased several cars from Allan and have sent several customers his direction. There simply isn't a better car salesman in Utah. If you want to work with an incredible dealership and have an experience that will actually enjoy, choose Allan at Willey Honda.

Hremund

Apr 7, 2011

I had been thinking about purchasing a new economical car for quite some time. With the economy forcing all of us to look at the price of gas, good mileage and the price of repairs, I considered many types of cars. Everybody kept telling me to look at Honda's. (I had never owned one before). I liked the look of the CR-V so when I decided on a Honda- everyone I knew gave me the "Honda Shopping" advice to go to Willey Honda in Bountiful Utah. So one Saturday morning, I dropped by "just to look." I was greeted promptly by the kindest car salesman I have ever met. Alex Heaton was nice but not at all pushy. He stepped back and let me decide what I wanted. He just waited patiently. I loved that he explained Willey Honda's view and postion of no haggling or increasing/or hiding fees. The price you saw on this car sticker was the price you paid for the car. I liked that. After I decided to purchase the car, Alex saw me throught the entire car purchasing process. He never left me hanging or alone. The gentleman who assisted me with my financing was wonderful as well. He was kind, patient and actually shopped around for the best interset rate for me. I had a marvelous car shopping experience at Willey Honda and would recommend them to everyone!!!!

wolfgirl2

Apr 7, 2011

I contacted 3 Honda dealerships with identical requests. Wiley Honda/Alex Heaton replied immediately and made me feel like the most important person in the world. The other 2 dealerships either refused to answer my questions or told me I was "stupid" for wanting manual transmission. I bought from Wiley Honda/Alex Heaton because they care about their customers!

gmartell

Apr 7, 2011

Brett and the Willey Honda dealership helped me overcome obstacles in getting a used car. Not only did I get the used car I like, it was it great mechanical shape and I feel like I got more than I expected. The service was professional, friendly and courteous. Thank you for all you did for me.-- George

sxhanse

Apr 7, 2011

I "LOVE" my 2010 Honda Ridgeline. I shopped other dealerships before purchasing a new truck and went with Willey Honda because the salesperson was friendly, helpful and very easy to work with. I've owned several other makes of cars and this is my first Honda. I am very satisfied with the Ridgeline and overall it has been a great experience!!

bhart

Apr 7, 2011

We are repeat customers for Willey Honda. We had experienced only marginal success with private owners and other dealers. We have always loved the Honda brand and for us it was a matter of finding the right place to buy from. Paul was very good to work with and we paid below book value for our car. Paul's service after our purchase has overwhelmingly exceeded our expectations. He has personally followed up on all issues and concerns to ensure our positive experience. Paul's post-purchase customer service has ensured we will be back to Willey Honda.

bheiner3

Apr 6, 2011

I live 300 miles away from this dealership and searched everywhere from Ogden to Las Vegas for the best deal on a new Honda Odyssey. I hate buying cars and was not looking forward to this experience as all my previous purchases have been nothing but hassle. My father-in-law recommended Willey Honda. We communicated with Susie by phone and email almost everyday for 3 weeks. She found us the deal that we wanted, answered all our questions, and was great to deal with. We drove away feeling good about our purchase. The purchase was easy and quick - only a few things to sign and we were done. We would buy again from Willey, and have already recommended them to our friends. Thanks Susie.

Beefalo

Apr 6, 2011

I pretty much knew what I wanted before I went to the dealership. Alex and Willey Honda made the purchase fairly easy. I didn't get as good a feeling at the other dealerships I visited beforehand. I am happy with my vehicle and the follow-on service I have receieved.

Fred Alles

Apr 6, 2011

Alex was very helpful in explaining the car features and found just the right car for us to get meet our wants and desires. He helped set up several of the car's options and features and explained all the benefits of the dealership. He offered any help even after we had bought the car in case we needed to get some explanation of how everything worked.

jb0418

Apr 6, 2011

Kathy Maddox was a true professional. She worked through the issues on my trade and made the whole experience great.She had my vehicle prepped and ready to go as promised. The finance team worked fast which I requested as I have been at dealerships for hours but was not the case with Willey Honda.Jim Burton

milliebess

Apr 6, 2011

Kathy Maddox met me at Willey Honda and helped me find exactly what I was looking for.She was knowledgeable and very professional. She was also helpful in helping me make arrangements to pick my car up. She took a personal interest in making sureI understood all the details of operating my new car. I feel I now have a life-longfriend and would buy another car from her in the future. I would also recommend herto my friends that might be looking for a new car.

spilmand

Apr 6, 2011

Everyone at Willey Honda are friendly and exhibit superb customer service! Initially, the price of the Honda Element brought us to Honda. The clearly understood cost of our first Element without any pressure to purchase something we didn't want just so they could make a bigger profit - like some other dealers will do - made a major initial impression on my husband and myself. My sales representative, Pete Black always makes me feel at home and welcomed - even when I'm not in to purchase a new vehicle. So does the General Manager, Ron Henson. We've always received wonderful and fair offers on our trade-ins. Purchasing a vehicle at Willey Honda is so easy and low stress. They are really interested in the customer getting what the customer wants over trying to cram unwanted junk simply to raise the price of the vehicle. The General Manager, Sales Reps, and the folks filling out all the paperwork, make the experience enjoyable and ensure you are fully aware of what papers you are signing and know everything about your vehicle before you drive off the lot. Once you purchase your vehicle, their Service Department is super! They keep all the information regarding your vehicle in a computer and immediately have that information available as soon as you call for an appointment. They address me by my name and know the model and year of my vehicles - while I know that information is in their computer, it really makes the customer feel good to have the service rep speak to you as if you are a friend and not just some stupid customer that hasn't a clue. We get everything done to our Hondas at Willey Honda - to include scheduled maintenance, new tires, wiper blade replacements, etc. Haven't had to have repairs completed but only because our Honda's haven't needed repairs, only maintenance. We have purchased 4 Honda Elements from Willey Honda. After our first, it was the great service we got from their Service Department that brought us back when we were ready to purchase another vehicle. Now it's their entire staff that keeps us coming back. One of my neighbors asked me why I would drive 35 miles for an oil change ... after she accompanied me once, she understood. With two Elements that are driven alot, I'm in Willey Honda quite frequently for oil changes. I know they are all busy, but they always take time (no matter how busy they are) to make me feel like they are happy to see me.

yellow3311

Apr 5, 2011

We shopped on the internet and the response and price from Willey was great. When we got there we also recieved the best service and no pressure sales staff we have ever worked with. Kathy Maddox was our sales person and she did and continues to be wonderful to us. If we ever need another vehicle, that is where we will look first.Sincerly,The Ballinghams

SLTO

Apr 5, 2011

I had wanted to replace a 12-year-old car with over 202,000 miles on it. So I called around Salt Lake valley dealers and other dealers in Idaho, Nevada, and Colorado looking for a 2010 CRV EX. I determined that Willey Honda's no haggle price was the best I could find. Called Willey Honda and made an appointment to meet with Kathy Maddox on the last day of the year. She was very attentive to our questions and needs. The entire staff was very friendly. There was no high-pressure sales tactics from Kathy or her Manager. When it came time to work out the trade in value of my car, the Manager and I drove my car and he made what I felt as a very reasonable offer. The paperwork process was quick and the entire experience from start to finish took less than 3 hours. This was my second Honda purchase from Willey Honda, and as long as we purchase Honda's, they will be my dealer of choice.

mnoeltne

Apr 5, 2011

I have to admit that my wife and I ended up at Willey Honda by chance rather than by design. I had been researching small hatchbacks and decided that a Honda Fit was worth a personal look and a test drive. After checking inventory on the web, I found that Willey Honda was the only dealer in the area with a Fit Sport with a manual transmission. So, on Saturday morning we drove over to check it out. We were met at the sidewalk by Kathy Maddox, who immediately went to check if the car was still available. It was, so she got the keys and we took a test drive. Kathy was helpful without being pushy, and agreed to hold the car until later that afternoon while we checked out a couple of other models. We did so, and decided that the Fit was the best fit for us. The sales experience was very low key. The dealer did not try to load us down with extras we didn't want, and overall this was one of the top two car buying experiences I have had in over 35 years of buying cars.

alp101

Apr 4, 2011

After calling and speaking with every Honda dealer in the state, Kathy at Willey Honda was the only person that presented the idea of my lease end Odyssey having value as a trade. She was right and it earned my business. I later spoke to a friend of mine who had bough the Honda Pilot last year and was discussing my purchase. Apparently he had the same great experience at Willey Honda and it was with Kathy as the salesperson also. He drove from American Fork and I came from West Jordan. It's obviously not the proximity.All the best,Andrew Peterson

ScottMO

Apr 1, 2011

I don't buy a car very often, and when I do I kind of dread the whole process. This time I test drove lots of cars at lots of dealerships and did lots of research, so that I would know exactly what I wanted and what I felt would be a fair price before I was ready to purchase. When I requested a quote from Willey Honda, Walker responded very quickly with a great price. The quote was very straight forward and included all costs/fees so that I could really see what I'd be spending. I really appreciated the haggle-free atmosphere, and it definitely made me want to buy my car there. The whole process was easy. They made sure that they found the exact car that I was looking for, and really made it a good experience. I have already told others about my good experience there.

myiv

Mar 21, 2011

I've purchased other vehicles in my lifetime, and boy did I have to go through the hassle & haggle. So this time was going to be different, I did my homework for months and knew exactly how much I wanted to pay and how much dealerships in the area were selling the car I wanted for. From the moment I sent the email request for a quote to the many questions I had-- Allan and Ron Hansen all were very professional and quick to reply honestly about my inquiries. So much so, that once I got my questions answered and my out-the-door price I knew instantly where I'd be buying my next car. And not once did I feel pressured or obligated in any way, like other places do. Their price was no where near most of the competitors, and trust me when I say "I did my homework." I waited over 6 months to make my move, but it was all worth it. There was only one other place that was in the ballpark that I had visited 6 months prior. But the sales guy made me wait, tried the hassle and haggle and I absolutely hated every minute of it. I walked away knowing that I wouldn't be returning. And so when it came down to decision time, I drove to Willey Honda unannounced and I was very impressed with Anti the sales guy. I told him I knew what I wanted, that I had test drove the car and that I was there to talk business. He was very polite, knowledgeable and friendly. This car purchase experience has changed my views on car dealerships. I most definitely will be back to purchase my next new car in a few years.

kmkeller

Mar 12, 2011

Allan Thompson was absolutely wonderful and provided EXCELLENCE in customer service as did Walker Willey. We sincerely appreciate the attentiveness we received. At first, we had issues with the deal we were receiving and contacted the dealership. Walker Willey was more than willing to do what was necessary to earn our return business. We will definitely continue to be Willey customers.

JenOs

Mar 8, 2011

Alex and Ron were great to work with, I will recommend people to ask for them when they visit. It was the best experience we have ever had. Alex was down to earth and energetic, and Ron made the paperwork actually enjoyable! We will definately go back when it is time to purchase again.

tinchertroy

Mar 4, 2011

We had a great experience at Willey Honda. They helped us get a great deal, a great car. We are so pleased with our new car and what happened at Willey Honda.Our salesman helped us pick the right car for us, and helped us get the best deal for us. we are happy to go back and recommend this dealership to our friends.

mjerman

Mar 3, 2011

I purchased an Accord CrossTour from this dealership at the first of this week. I have been researching this car for many months and I've been going to all of the dealerships in the greater SLC area to see who would work with me the best. With all of that said, every aspect of my new car buying experience from this dealer was great. I will buy from them again and recommend my friends and family purchase from Willey Honda.

avd

Mar 3, 2011

The finance person requested credit from banks after assuring me that they, the dealer, work with all the local credit unions. My loan was already approved with a local credit union, they knew that and they got a loan from a bank. Now I must deal with a bank in California. What is frustrating is that they just don't care about the customer wishes is all about profit. for me, this is the first and last time I deal with them.

Brandon Burt

Feb 22, 2011

I deal with a lot of car dealers and loved my experiance with the guys at willey honda. They were fair and honest the first time. There was npt any price wars. They just gave me the best deal on the first time. The trade in factor was huge for me and they gave me the amount i needed to make my deal happen. They are the best.

brucelamb

Feb 15, 2011

This was by far the most pleasant experience I have ever had in buying a new car. The salesperson was knowledgable and all parties were terrific to deal with. I believe more dealers would benefit if they adapted this operational style. I highly recommend this dealer.

todd997206

Feb 5, 2011

As for car shopping, this has by far beent he best experience. There was no hassle when I went looking around the lot at their cars. The sales lady, Susie, came up and asked if we needed help. She was not hovering over us, ready to pounce. When we decided what we wanted to look at closer she was readily available.Then when I decided on the car to buy, the process did not take all day long. Just over and hour, which was great. Did not need to bring a cot and DVD player.Willey Hondas' pricing was also in line. The dealer that actually had the exact car I wanted was higher, but wanted to 'deal' when I told them I was buying from Willey Honda.I would highly recommend this dealer to everyone.

mhclaremont

Feb 1, 2011

The reason for the Great rating is for the following areas: I have purchased several Hondas over the years from Willey Honda and Randy Pearson has always answered any questions and given good advice. He has all the personal skills needed for his position. He has answered questions concerning new honda models, with a high degree of knowledge. Allan Thompson has worked with me on the purchase of two of my new Hondas. I presently have four Hondas; with two being new and the other two being a 05 Accord and a 88 CRX. I also have a 06 Honda Helix scooter. As you can see I like Hondas. I have always worked with Steve Grover in the service area and found him to be truthful and very sincere. I understand he has retired as of the first of the year. I wish him well in his retirement years but wish he would have post-poned it for a while longer. Also I would like to mention Stan Roberts who handles the paperwork and finance end of the purchase. He is very professional and seems to have my interest along with the Willey Honda's when it comes to finance. I feel very comfortable with Willey Honda. I have owned several cars including several being exotic cars over the last fifty years. I have purchased them from various dealers and found the Honda the best vehicle for the dollar and Willey Honda the best customer dealer friendly and honest I have dealt with.

JosiahLuscher

May 16, 2010

I have dealt with the service department at Willey Honda several times. They have never been good communicators, but there is one repair that I had done there that really exemplifies the kind of problems you should expect when dealing with their service staff.My vehicle was included in the following TSB:Make : HONDA Model : CIVIC Year : 2006Manufacturer : HONDA (AMERICAN HONDA MOTOR CO.)Service Bulletin Num : 506 Date of Bulletin: MAY 01, 2006NHTSA Item Number: 10020038Component: STEERING:HYDRAULIC POWER ASSIST:PUMPSummary:FLUID LEAK AT POWER STEERING PUMP. *TTIt was under warranty, and the solution was simple, replace an O-ring in the power steering pump. I had my car there for an oil change when the service staff there notified me that this o-ring replacement needed to be done. However, they had run out of parts because they had been doing a lot of these repairs, they said they would order some in for me, and just put them in next time I came in.At my next oil change I asked the service person who was taking my car about the o-ring replacement. He didn't know anything about it, and didn't bother to investigate. So I talked to the guy at the parts desk and he confirmed that they still didn't have any, they had used the ones that they had ordered for me on someone else's car. And he said he would order more.Sometime later I did receive a call letting me know the parts had arrived. No other information was given to me. So I waited until my next oil change to bring the car in, because that was the plan in the first place.At my next oil change I asked about the o-ring replacement, and no one know what I was talking about! I spoke with everyone I could.At my next oil change I brought in a copy of the TSB, and explained how angry they had made me. And they finally preformed the service that could have & should have been done 20,000 miles and nearly a year ago.I strongly recommend excessive caution when dealing with any person in Willey Honda's service department. If they make a commitment to you I suggest you ask lots of probing questions so that you know what to expect, or possibly even get them to put it in writing. In the end they did get the work done, and my power steering pump no longer leaks, I just wish is wasn't such a hassle.