Used Cars for Sale at Piazza Acura of Ardmore in Ardmore, PA

NyokaG

Oct 29, 2016

Always great service and very punctual, timely service. Acura dealership of Admire is always professional. I like coming here customer service is remarkable, everyone is very friendly

Darlene's Acuraat60

Oct 28, 2016

Thank you Gary, for another great service experience. As always the customer service wason point. Gary called me to let me know what work was needed and call me to inform me whenthe work was completed. I did not have to wait to picked up my loaner nor did I wait when I returnedthe loaner and picked up my vehicle.Thank you again.Theresa Williams

MK

Oct 23, 2016

I have been servicing my cars here ever since I leased my first MDX in 2006. Everyone is friendlly and service oriented. A little more expansive sometimes but woth the convenience of not having to go without a car.

Wayne W

Oct 18, 2016

The salesman took great care of me. I was sold the second I entered the TLX! Best in the business. Will be a forever customer.

MW

Oct 17, 2016

This was a my first service with Acura of Ardmore. Service team was very friendly and accommodating. The oil change was completed within one hour.

Frank Franko

Oct 9, 2016

excellent service..........cared about my problem and took the necessary steps to correct it. keep me abreast on the progress of the problem and corrected it in a timely manner.

Euphgirl

Oct 5, 2016

The service folks at Piazza Acura of Ardmore are very pleasant and friendly and really work with you. A loaner car was waiting for me so that I could go about my business while the car was being serviced. I travel from Delaware to have my care serviced there even though there are closer dealerships,

pdoshi

Oct 3, 2016

I have always brought my car to the dealership for service and they do a good job each time. This time was particularly good because it took longer than expected to complete the service. So, even though i had a loaner car I could not have come back to the dealership to return the loaner due to time constraints. Not only did they deliver my car to my office but took care of extra things. The representative, Ryan Tepper is the best one I have dealt with so far and I would not want to deal with anyone. He offered the best customer service. He is professional, considerate and provides exceptional service. He's a keeper!!!!!

Peter

Sep 30, 2016

Tom Chiriani and the service team continue to provide thoughtful and thorough customer service on a timely basis. Scott has been very helpful with the technology aspects as well. Peter

jptoto

Sep 29, 2016

The politeness and professionalism starts as soon as I pull into the lot. someone always comes out to greet me and take my keys. The service is always on time and accurately priced. Tom Chiarini is who I usually deal with and he's super professional. Highly recommended.

Sarah

Sep 28, 2016

Appreciate the efficient service and attention to detail. So happy we have purchased 4 cars from Piazza Acura in Ardmore. They have kept each car in outstanding condition!

Studley

Sep 28, 2016

Piazza Acura of Ardmore did a PA State Inspection of my RDX. It took an hour and half and it was a pleasant experience and wait time.

asbiv

Sep 26, 2016

Every time I bring my Acura to Piazza Acura of Ardmore for service (and I do all of my service there) Ryan and the whole team do an outstanding job. The work is quick and thorough and the service comes with a personal touch. The service team here is the reason I am happy to own and drive an Acura.

schreinco

Sep 26, 2016

I had another great service experience at Piazza. Quick to take my car in, review service and get me in a shuttle to work. Very happy since moving and having my car serviced here.

Ccmi2425

Sep 23, 2016

The service department at Piazza Acura of Ardmore are always professional, friendly and accommodating. They treat their customers respectively and are willing to go the extra mile to satisfy their customers. I have sent a fellow Acura owner to their service department. This new customer was extremely satisfied too. Keep up the great work! I always have a terrific experience whenever I have to get my car serviced!

wasteband

Sep 22, 2016

Tom Chiriani, Ryan Tepper, and their team continue to provide the excellent service. All proposed service is explained thoroughly and the work is always done on time.

leshepherd

Sep 19, 2016

No one likes to be without her car. I dropped my car off for what I expected to be a routine fix. I picked up my loaner and went on my way. I received a phone call, as promised, later that afternoon. Service would continue testing my car to determine the cause of the problem. A day later, the service department recommended a service that could alleviate the problem. In performing the recommended service, the department discovered the cause to my problem. They had to wait for a part that could take days to arrive. I received daily phone calls and updates regarding the parts and service. When I picked up my car, I did not have to pay for the recommended service; although it was needed, it was not the cause of my initial problem. Overall, the service department was responsive to my needs.

oldacura

Sep 19, 2016

I called to state what I understood was the problem with my car. The advisor listened carefully and offered an evaluation before proceeding to any work. I received a call from the advisor informing me of the alternatives to repair my car and the estimated costs for each alternative. My car was ready before the original time communicated to me, which I really appreciated. This is not my first experience with Piazza Acura of Ardmore. The service I have experienced has been professional and customer care exceptional.

Steven Scolari

Sep 19, 2016

They were very efficient and kept me apprised of the progress of their work. The service tech who went on the drive with me was also very respectful and knowledgeable.

Handersen

Sep 13, 2016

I went there for MDX 16/17. Their sales person Kevin Lee treated customers with no respect at all. He is the worst sales reps at all times.

KATIE BARTON

Sep 12, 2016

Friendly and quick service, a comfy lounge, and clean car. It couldn't have gone more smooth. Mike was very professional and informative. I'll definitely be back.

tremblayii

Sep 5, 2016

Wonderful service. Like that you can just drive up and have the service b done without an appointment. It only took about an hour and I was on my way! Thanks again.

perfectday

Sep 2, 2016

Starting from my first call for an estimate to completion has been a good experience. It is a pleasure working with Bryant. He is very responsive and knowledgeable.

JonathanRodriguez

Aug 27, 2016

Jamie, Deneen and John helped me with the purchase of a TLX for a family member. They made the process very easy and painless. Straightforward and extremely customer focused dealership. The process was as if you were buying a vehicle from an old friend. Best experience I have ever had with purchasing a vehicle. The 90 minute drive was well worth it. Top notch dealership, first class experience....will definitely be back and will recommend to all family and friends. Thanks again.

young369

Aug 26, 2016

Went for annual service and inspection. As always, it was a great experience with a super friendly and efficient team. I've been going here for several years and cannot recommend it more.

Mount 76

Aug 26, 2016

Excellent experience Matt Wendelken was a pleasure! Everything drone as promised ,and I'd recommend this dealership and Matt in particular . My 4th or 5th MDX FROM YOUR STORE

CEO

Aug 25, 2016

Typical outstanding experience at piazza Acura Responsive, professional, competent., friendly. This continues to be the best dealership I have ever dealt with. Superior facility and personnel.

Alex Klein

Aug 22, 2016

Matt listened to us, understood us and presented to us what he thought would fit us and he was right every step of the way. He was attentive and listened and did not appear to be blinded by his own needs or goals. He did not try to sell us something we didn't want and was open and honest about his opinions.

Irene

Aug 22, 2016

I stopped in for an A1 service without an appointment. I was helped immediately and only waited an hour for service to be complete. I addition, a hole in my tire was patched.

LGG

Aug 19, 2016

Ryan Tepper and his staff continue to do an excellent job. All estimates are within the actual pricing and the car is available for pick up as promised.

Darlene's Acuraat60

Aug 17, 2016

My car was recalled for the air bag and I had to wait for 2 months for the air bag to be replaced.As promised when the part arrived I received a call to bring the car in at a time convenient for me,I set the appoint, drop the car off, and as promised my car was ready for pickup after work.only once has there been an issue with the service and a fix was done immediately. I so appreciatethe fact that Piazza Acura of Ardmore values me as a customer and values my time.Thank you Piazza Acura.....

sheptex

Aug 15, 2016

Came in for a simple annual inspection and my service representative let me know about a recall and was able to do it all that morning with no delay.

Emily Chan

Aug 15, 2016

Great Customer Service. Everything met my satisfaction. Deneen did excellent job for the whole process. Of cause I don't forget Pete, the manager he was very friendly and kindly.

Thebrod1

Aug 15, 2016

As far as your car. Competence, timeliness, expertise and courtesy! Oops, I forgot communication - the best. I actually enjoy bringing my car into Mike's gang. With my experience with Acuras - over 20 years - I find that aside from regular maintenance, it is rare to have a problem. Sometimes I just stop in to say "Hi". They are the best. Well, I haven't been to every dealership but, I couldn't imagine any being better.

Joe CarGuy

Aug 15, 2016

Piazza Acura of Ardmore knows and really displays the meaning of Customer Service. Friendly, Courteous, and Responsive are just a few of the many good Customer Service Qualities exhibited.

Meg1516

Aug 8, 2016

It was a pleasure getting my car serviced with Piazza Acura. Everyone (especially Bryant) was friendly and helpful and the wait time wasn't bad at all. I will definitely be getting all future service needs for my vehicle here.

Lentda

Aug 7, 2016

From Simple to Complex, Ardmore Acura Sales and Service Is unmatched in the Greater Philadelphia Area. From Pete Mitchell to Bryant Nguyen everyone is focused on making my time spent at Ardmore Acura productive and meaningful!

Busylady719

Aug 6, 2016

PiazzaAcura in Ardmore is simply the best . They always exceed expectations . Staff and service is always exceptional . We always go back to have our vehicles serviced there because of all the good experiences we have had .

Acura16

Aug 1, 2016

Bryant assisted me with the services needed for my new vehicle. He also advised me of future services and answers all of my questions. He was AWESOME!

mp

Aug 1, 2016

It was an excellent experience. I visited numerous Acura dealerships in the area when deciding on my new vehicle and your dealership was clearly the best. The people I worked with were professional, knowledgeable, and treated me with respect. That did not happen at every dealership I visited.

LoriM

Jul 31, 2016

I had my first experience with Piazza Acura's Service Center and was very impressed by the professional, high level touches. Being met at my car by one of the service valets within moments of parking was impressive. Although I brought my car in for a very minor service, I was still offered a loaner car, rather than having to wait. Thanks for making my first experience a pleasant one!

RDX___2016

Jul 31, 2016

The service I received this past Friday was exemplary, and was finished ahead of time. Each employee I interacted with showed a high level of customer service. I'm always impressed with the service I receive at Piazza Acura, and am happy to have them as my dealership.

wasteband

Jul 24, 2016

The service team at Ardmore Acura is great. We currently have 2 vehicles serviced there and have always had great service. Tom is always very responsive.

RDX___2016

Jul 24, 2016

Hello. My recent trip to Piazza Acura of Ardmore was a pleasant experience, as usual. They were polite, helpful, and professional, as always. Thank you.

Jay

Jul 22, 2016

From the moment we call to make an appointment until the time we pick up our car from Piazza's Service Department, we receive excellent and caring service from Gary Weber and the other members of the Service Team. We feel that we are being treated specially, but have come to know that the service we receive is standard with all Piazza's customers. Thank you!

SANDRA EARLY

Jul 22, 2016

The complimentary service, car washing and communication with the service managers is unique. The waiting area is comfortable, well stocked with water, coffee, snacks newspapers and TV. The wait is not long but you are very comfortable while waiting.

toni

Jul 20, 2016

I like the ease with coming in without an appointment and still being serviced quickly. The customer service people are very friendly, even when they are not serving you personally. Love the complimentary car wash.

Tony Moreau

Jul 18, 2016

The service was done on time and on schedule. Complimentary car wash very much appreciated.This dealership has come a long way. Keep it up.

LL

Jul 18, 2016

The service team is great! Dropped my car off a day early because I was going out of town. They called an hour after I left and said my car was ready! I was able to go back and get my car before I even left for my vacation! Thanks!

Caprdh

Jul 18, 2016

I have been a customer of the Piazza Group in Ardmore PA in leasing Acura sedans for the past 10 years. They are efficient when I come for regular maintenance visits. Their waiting area is comfortable and accommodating to their customers. All of their service representatives are kind and guide us through the explanation of any issues that arise.

Dan A.

Jul 18, 2016

Nobody likes getting a flat tire, but dealing with car trouble with the Piazza Acura service team is always a pleasant experience. My only complaint is that they're not closer to where I live!

LoriM

Jul 16, 2016

Everyone at Piazza was pleasant and helpful. There was no feeling of being pressured. My sales person, Steve Baxter was knowledgeable and took the time to answer all of my questions.

polo

Jul 16, 2016

Other centers should copy how friendly and punctual Rick and his team are! Will continue to service our Acura here! Really seem to care about their customers ...

AcuraILXleaser

Jul 15, 2016

I brought my car in for inspection. Because I lease my car from the dealership, I was not charged for the inspection. It was done in just a few hours and the service was excellent!

Bernie

Jul 12, 2016

Suddenly , the need service indicator flashed. Since it was the start of the July 4th holiday , I was very happy they could solve my problem on such short notice.

Spires10

Jul 12, 2016

Nick, was very friendly and professional. The service for my car was done within a hour of dropping it off. I love the new text message system. Nick, gave me status updates as soon as he found out from the mechanic's. Once, the car it was done he sent me a message with the info and when they closed for the day.

michelemorley

Jul 7, 2016

I always have a pleasant experience and do not dread that they will overcharge me or do things to my vehicle that are not necessary. Everyone there always is personable and helpful. They provide loaner cars even when I don't request them - thinking about the impact on my day. One problem was that whoever washed the car - used a dirty rag and smeared all my windows. Check to make sure you use clean rags or paper towels. thanks!

Mot

Jul 5, 2016

I had a roof rack and railings installed on my RDX. The staff was courteous and professional, and the job was completed in a timely manner. Everything was handled seamlessly. I have no complaints at all.

paul/wendy

Jul 2, 2016

It is always refreshing to visit Acura in Ardmore. Everyone is happy, polite, and pleasant, and they do a bang up job with one's car. Can't imagine dealing at any other place.

kcp

Jul 2, 2016

Friendly, prompt, extremely courteous from the time I pulled up until the time I pulled away, timely service for a fair price. Would definitely recommend.

cluster

Jul 1, 2016

Even though I bought my Acura at another Piazza dealership, they honored the other's service coupon. The service was on time and completed in less than the expected two hours. The complimentary car wash was an extra benefit. Very pleased with the service.

Acura TLX

Jun 30, 2016

I recently purchased an Acura TLX from Acura Piazza of Ardmore. My decision to purchase the car from Piazza Acura of Ardmore because of the exceptional service I received from my sales rep, Deneen. Her attentiveness to my questions was great and her willingness to work with me throughout the purchase process made me feel like Avery special customer. I would definitely recommend Piazza Acura of Ardmore.

BeckyH

Jun 30, 2016

I recently had my TL towed there - had a failed transmission. Gary Webber was terrific throughout the whole process - he was extremely accomdating and helpful!! I would highly recommend

Bob G.

Jun 28, 2016

Everyone was friendly and courteous. Always a pleasant experience at this dealership. Nick was great to work with. Thank you.

CDP

Jun 27, 2016

Made an appointment online to have vehicle serviced. Vehicle was dropped off and ready as promised. The service adviser, Bryant Nguyen is always professional and pays attention to details.

PAD1968

Jun 25, 2016

Always professional and polite. Quality service. Timely and quick. Five years and 60,000 miles still drives like new!Will definitely purchase my next vehicle here.

TonyMac

Jun 24, 2016

I have always been impressed by the professionalism of the Acura service team. They are invariably helpful and ahead of the curve. They are always polite and responsive to phone calls.When I arrive I am met by the one of the team to take my car and keys. When I go to the counter I am met by my usual team member (Gary), who leads me through the process.Everything is smooth, detailed, and addresses my issues.I walk away with confidence that my needs will be met quickly and effectively.Great team!Michael McVeigh

StJohnHalfpenny

Jun 24, 2016

I'm always greeted immediately upon arrival, a service representative promptly checks me in, they allow me to order my service without attempting to 'up sell' me, the work is done promptly and efficiently, and the waiting area is clean and well stocked. Piazza Acura provides a high level of quality service.

Margaret K.

Jun 24, 2016

Everyone at Ardmore Piazza Acura, from the person who greeted me to the cashier, was friendly, courteous and wonderful. It was a great experience! We have two Acuras from Ardmore and are eventually going to buy another.

KarenBey

Jun 24, 2016

When I come to this dealer for service I feel like family , I trust what I'm being told by the service team,and When I leave I feel comfortable with the service,Like a trusted family!

mdx2008

Jun 23, 2016

everyone there is always very friendly and attentive. I feel very confident in their work as well. Would highly recommend the service department to all acura owners.

meb4189

Jun 23, 2016

Went for service. New tires, inspection, oil and fluid changes. Everything was taken take of very professionally and couldn't be happier with the service. Thank you!

jmwalsh

Jun 15, 2016

Just bought my 3rd car from Piazza Acura and as always had a great experience. I'm sure I'll be back in a couple years.

Kim Snyder

Jun 10, 2016

I was able to make and same day appt. It took less time than I thought and they even washed and vacuumed my car : ) thx

dkasan99

Jun 10, 2016

My wife and I retired and just moved back home to the city from Wash., DC. This is our first experience here. Gary was very helpful and attentive to our needs, including accepting our third-party extended warranty. Repair to our A/C system could not be completed on first visit due to need for a part, so Gary set up second visit a few days later; this time with a free loaner car. And all went well!We will be back for all our service needs.

Sarah

Jun 9, 2016

Ardmore Acura Service Department never fails to deliver outstanding service. Convenient, Efficient, Helpful and Friendly. We have purchased 4 cars from Piazza Acura because of our confidence in the Service Department. We have enjoyed driving each of our cars for 100,000+ miles! Thank you!

Busylady719

Jun 5, 2016

Scott and Gary were great . Welcomed me and Gary explained the repairs needed and made suggestions . He voluntarily found coupons for some of the repairs . I will continue to go to Ardmore location . They continue to exceed my expectations . Best of the Best.

BenAcura

Jun 2, 2016

Been a customer since June of 2009, This is the "Best" service department I have ever dealt with ever!!!! The auto industry should use your Acura service as a model of whats perfect in auto service. And I have to tell you I'm not easy to please. On time, fair price, exceed my expectations and gets better every year.

jrr8

Jun 1, 2016

On Monday, I brought my vehicle in for it's yearly inspection. The service assistant was very hopeful. The wait wasn't long and all question were answered.

MPD

May 31, 2016

I had a very pleasant experience with purchasing my Acura TLX with Kevin Lee. It is evident he has a lot of experience selling this brand of cars.

Busylady719

May 29, 2016

Took my TL in for an oil change. Ryan Teppet greeted us warmly. The work was completed in less than an hour . We will always go to this service department . Outstanding staff and first class customer service .

Robin

May 25, 2016

As usual, Piazza Acura of Ardmore service department made it easy to bring my car in for service. They gave me a loaner so that I was not without a car; they called with updates; and they gave me back a clean car. Always a pleasure.

Ejsassine1

May 24, 2016

I brought my car in to service my headlights and the service was quick and I'm very pleased with the customer service. Very polite!

Viet3508

May 24, 2016

Very good service for my Acura inspection. We have been repeat customers for many service visits. Nice clean place Definitely recommend to others to check it out.

Busylady719

May 16, 2016

I have been going to Oiszza Acura in Ardmore for many years . They ahead surpass my expectations . Ryan Tapper made sure we got a loaner vehicle while waiting for parts for the air bag recall . He followed up to be sure we got the best service . I would definitely recommend this dealership and service department .

Rebel12

May 13, 2016

Your service department is efficient . The customer is acknowledged immediately on arrival . Your department is well run Gary , is always helpful . The service technicians are great . Rated cost for service as average but I do not compare prices . My husband and I like our service done at the dealership .

RJFESQ

May 11, 2016

We have leased 8 vehicles from Piazza over the last 20 years and have had our cars serviced there during that time. First, the Acura cars need little maintenance, but when maintenance is required during the year, or you get a flat tire and you need immediate help, the Acura service department is there and it is the best. From the phone call to schedule, to the initial meeting with the service managers, to the ultimate first class service you get from the service technicians, to the free, courtesy car wash at the end, the experience is always positive. No one wants to bring their car in for service, but if and when it is necessary, Piazza Acura makes the experience as positive as it can be. The highest recommendation!

Brian

May 7, 2016

I had a challenging computer issue with my TLX and the team really tested to make sure that they got it perfect! Thanks so much to everyone!

Zsmedley

May 7, 2016

Everyone was very friendly and helpful. They thoroughly explained what was involved in my routine service. The service was completed even faster than they estimated. The lounge was a comfortable and convenient place to wait for my car.

Flowers

May 5, 2016

Second time having the oil change/service experience was a very smooth experience. The only thing that I was dissatisfied was that both times my car was not vacuumed and I had to ask them to have it Cleaned. That to me is bad customer service.

cbcb1313

May 4, 2016

As always, excellent service from Tom Chiriani. I've been servicing my 2004 TL here for 12 years, my 2000 TL for four years before that and my 2014 ILX for the last two years and I have always been beyond very happy with my sales and service experience at Piazza Acura.

thizbeee1

Apr 30, 2016

Because of this dealership and its amazing staff, I would NEVER use another, nor would I ever stop by buying Acuras. No matter how busy they appear to be, they are always cordial, helpful and incredibly patient. If something isn't right, they always make it right!! They always make me feel welcome and try their very hardest to accommodate my requests. This is definitely a 5 STAR ++ business!!!

Sobo598

Apr 23, 2016

The experience as always was pleasant. Everyone is very professional and I would recommend to anyone . The sales and service staff is very professional and great

Boymom1970

Apr 23, 2016

This was my first service appointment after purchasing my Acura a few months ago. The service team was very friendly, finished on time and even washed and vacuumed my car! That's great service!

j.w.cavanaughathotmail.com

Apr 21, 2016

I do not have to feel stressed about purchasing a car at Ardmore Acura because my salesman, Mr. Kevin Lee, is a perfect gentleman. He takes his time and I enjoy the car buying experience as opposed to dreading it. I have leased 3 Acura's from Mr. Lee and I plan to lease a fourth in 6 months.

caldj69

Apr 16, 2016

I have never had a dealership give me such good service. No apt needed for an oil change and my car was finished in an hr having been washed and vacuumed. Gary couldn't have been any nicer from start to finish, even helping to dry my car off.

CEO

Apr 7, 2016

Superior customer responsiveness and rapid, effective completion of scheduled work. Service representative handled all aspects with utmost professionalism. Post-service washing of vehicle always appreciated.

JohnL

Apr 6, 2016

I have been bringing in my 2004 TSX since I bought it and couldn't ask for better service. Whenever I have an issue, I am able to bring in my car the next day and am usually set up with a loaner. After they get the car in to look at it, Tom calls and explains any problem very well, lets me know what is necessary, and anything else the tech recommends. Taking your car to the dealer may be a little more expensive, but for me it is worth the peace of mind that I know repairs were done properly using quality parts. I have never felt pressured to have any work done I felt was unnecessary and would recommend this service to anyone.

David Shore

Apr 5, 2016

My check engine light lit up this past Friday night. I had to get a new drivers license in Ardmore so I planned to take the car in Saturday morning. I called early to get an appointment but was told no appointment needed just come in before 4:00pm. I arrived at 11:00am, was immediately greeted by an employee and asked for my keys. The door to the service department was opened for me and I was warmly greeted by a very friendly service agent who directed me to the next open service writer. Within 3 minutes my car was written up and I was on my way out the door. I went across the street to get my new drivers license. It was a little crowed at the license processing center but I was out of there in 30 minutes. Walked back to Piazza Acura had a half a cup of coffee and my car was ready. The service agent applied a coupon for the B1 service and I was on my way. Could not have gone smoother or more pleasant. Great job Piazza Acura!

pdoshi

Mar 30, 2016

I had my tires replaced at the dealership. I was given a quote (and that too similar or lower than other tire places). The representative kept me informed of the progress and was particularly vigilant about providing the best products. When the tires for my car were not in stock, he managed to get them from another dealer and not install two previously used tires. This was of great relief that the service person took care of that I was not given a substandard product. It only enhanced my trust in the service department at this dealership. Thank you for taking care of my car in a judicious way!

AaronF

Mar 26, 2016

Had a good experience for my first complementary oil change. No appointment necessary and the process took less than an hour. Waiting room had coffee and snacks, and there was wifi. Everyone was polite and helpful. Cant ask for more.

SANDRA EARLY

Mar 25, 2016

My battery failed while I was out. I called AAA for a jump and once the car was started again I didn't want to turn it off. I called Piazza and they told me they would schedule me right then and put in the new battery as soon as I got there. I got there, they put my battery in, washed and vacuumed my car within an hour. Such wonderful service. Thank you Tom and Piazza!!

Dolores Burdo

Mar 24, 2016

Service personnel were courteous, efficient and respectful. Service was completed in a timely manner. I appreciated having a free car wash and vac. Great greet and meet.

Lavern35

Mar 23, 2016

Employees are friendly , service was completed timely. Waiting room was clear, however coffe was not hot??. But overall I'm always satisfied with the service I receive here.

SSmith

Mar 23, 2016

We looked at Land Rovers, Volvos, Audi, etc and not only do we love the MDX but the staff and service AND sales people have all been professional and easy to work with. Can't say enough good things...

JasonS

Mar 21, 2016

Eveytime I have had service on my car it has been a great experience. Scott, Brian and Tom are friendly, helpful and also very knowledgeable.

Wendy Bradbury

Mar 19, 2016

From the moment you pull in & are greeted at your car, everyone here is so friendly & helpful! We wouldn't go anywhere else. I have always had very positive experiences at Acura Ardmore.

DAR

Mar 10, 2016

I'm so glad I went to Piazza of Ardmore. All of my questions , concerns and anxieties were addressed in a most professional and friendly manner. It was the best car purchasing experience I've ever had, and I've been driving for a very long time.

JEQuinn7

Feb 8, 2016

I just bought my first "real car" with Ardmore Acura and they were very friendly and explained everything completely! I definitely recommend this dealership to anyone looking for a new car. Kevin Lee was wonderful and extremely knowledgeable about the vehicles. He explained all of the car's features and actually showed me how everything worked. Scott walked me through the whole payment process and was very personable and answered all of my questions. I definitely look forward to working with this dealership in the future!! Thank you guys!!

Irene

Dec 16, 2015

This is our 5th Acura from Piazza very many years and our car buying and leasing experience has always been easy and pleasant thanks to Jamie and Billy.

RGM

Sep 26, 2015

I have now purchased two Acura TLs and recently a 2016 RDX AWD ADV from Piazza of Ardmore. I have also had the TLs serviced there since 2005 (however, they are highly reliable so they don't see them often). The sales team has always been first rate. Most recently I worked with Deneen Strickler who was outstanding. Frankly, we were only there to look at colors for the RDX, but Deneen ended up selling my wife on the RDX so we walked out trading our Highlander for the RDX. Deneen knew the product well, sat with my wife and programed her iPhone to the RDX and went through every screen view on the car explaining its function. No one has ever taken that much time with us especially after we signed the paperwork. She did team up with my wife, so I took some abuse but it was worth it. Thank Deneen! You get at A+ for customer satisfaction. On a side note, the Business Manager (Scott) who I have dealt with before is extremely fair and very honest. He knew what I wanted and did not spend an hour trying to sell me services that I did not want.I highly recommend Piazza of Ardmore!

XCisco

Sep 13, 2015

Business dealings with Piazza Acura of Ardmore and specifically Billy Donahue was a pleasure. The entire staff managed the car purchase process quickly, efficiently and professionally.We got the RDX in the color and options we wanted. Negotiations were fair and quick. We had lunch at the KOP mall, while they prepped the car. Delivered on the same day. What more could I ask?I will definitely consider them again if I decide to buy another Acura.

MJD

Apr 9, 2015

Went in knowing the exact car we wanted, and Brandon was able to make it happen. We didn't think we'd be able to take the car home that day, but Acura ensured we took it home and were happy customers. Would recommend to anyone!

Mary

Mar 6, 2015

The sales force procured the car we wanted in the color we wanted on our timeline and expedited delivery to us. Our salesman Adam Bertles did a good job pointing out the new features of the car not in our current Acura, and set up all the custom features efficiently to accommodate our schedule. We enjoyed the whole experience.

Puneet

Feb 15, 2015

I worked with Samantha Wilbert over the phone and Internet before going to the dealership. She is very helpful. I met Jaime and Steve at the dealership. They made the car buying process seamless and totally stress free. They are very attentive and take the customer client relationship to another level. I have bought quite a few cars in the past. This was by far the best experience I have had.

boy

Feb 13, 2015

The whole experience was very professional, I never felt pressured to buy my sales person (Adam Bertles) went over & above to make sure I was satisfied with my purchase. He did everything he said he would do in a timely manner & stayed in touch with me the entire time

steve

Feb 12, 2015

I just leased my second Acura sedan from this dealership and was treated with the utmost in professionalism and care from both Adam & Jamie. This is my second leased car from this dealer and they are a big reason why I returned and will continue. FIVE STAR TREATMENT by both gentlemen and all involved and it was fun to work with themSteve Fisher

Steelerfan123

Feb 11, 2015

I was quite impressed with my recent visit to the dealership. I went in to discuss my options to lease a vehicle. I met with Steve Baxter who was very professional and genuinely friendly. Steve asked me what I was looking to do and after a few minutes offered a few options that might suit my needs. There was no hard selling or pushy tactics. Steve was very knowledgeable about the products and offered his opinion on what would be the best way to structure my financing. After test driving my new TLX I was overwhelmed by the vehicle and Steve's commitment to customer service. In the end my decision was a no brainer to lease my third vehicle from Piazza Acura of Ardmore. Thanks Steve

AcuraRDXBuyer

Feb 11, 2015

Recently purchased a 2015 Acura RDX from Pizza Acura. My salesperson, Steve Baxter, was extremely helpful and informative, as was the rest of the staff. In addition to answering numerous questions, and spending a good deal of time explaining car features, Steve has followed up post-purchase to ensure I'm enjoying my new car, and to let me know to feel free to get in touch with any other questions I may have. Prior to buying I had done a bit of homework (Edmunds.com has some very useful information) to narrow down cars of interest as well as pricing information. Piazza worked with me on price and I was very happy with the purchase price and experience.

paleyrj

Feb 11, 2015

Purchased a 2015 Acura RDX on 2/10/15 from Piazza Acura. Steve Baxter our sales professional was extremely professional, thorough and provided me with an excellent sales experience. I will certainly recommend him and this dealer to my friends and family. Also Scott Topping did a great job in processing the business end of the transaction.

mferrantelli

Feb 10, 2015

This was by far the best car buying experience we've ever had. The staff made everything so painless. We were in and out in less than an hour. We drove up from Elkton, MD and it was worth the hour drive, believe me. Matt, Jamie and Scott were so awesome!Great job!

JB32

Feb 9, 2015

Scott, Jamie and Adam were absolutely a delight to work with! These guys really made the car purchasing experience less gruesome and add to that their "care" and "concern" exceeded anyone's level of customer service; they treated me like family. From the time I walked in on cloud 9 with too high hopes out of my budget to walking out a week later with my Cert. Preowned RDX AWD, a vehicle I love and can afford. These guys worked very hard (even on their day off - Thx Scott). Happy and Still on cloud 9!

MarkoP44

Jan 31, 2015

Great experience at this dealership thanks to a great salesman. When you go, ask for Adam Bertles. He was honest, candid, and worked hard to get my pregnant wife and I exactly what we wanted for the price we wanted. Couldn't have been happier with the result. Adam really went to bat for us and got it done. Don't bother working with anyone else. In the many times I've gone through this process, Adam is the best I've come across.

Eileen

Jan 28, 2015

The experience in negotiating for a new car was easy and pleasant at Piazza Acura in Ardmore. Steve Baxter and Jamie Difebo were professional and non threatening. They were patient, not pushy and made me feel valued as a customer. My experience was a good one. Although many different agencies were pursuing me, I felt this dealership, after visiting them for the 1st time, was the 'best'. During the finalization of the deal, Scott Topping was also friendly and considerate.Eileen

spartannslol

Jan 24, 2015

Sales person by the name of Adam Bertles deserves an award for his hard work and honesty. These gentleman along with a few others have showed an interest in the people they do business with in a way I have never seen at a dealership before. This group of fine guys are the future of how cars are purchased, great job.

Alchemist

Jan 19, 2015

Sean was very helpful in assisting with the purchase of a 2014 MDX. He was very accommodating to my two young children and made the experience as smooth as possible. I highly recommend Sean as well as Piazza Acura for their selections and customer service.

Kevin

Jan 18, 2015

We were very impressed with the friendly service! We never felt pressured or rushed. They made us feel like valued customers from the moment we walked into showroom. We got an incredible deal, and love our new MDX!

Handersen

Jan 16, 2015

JAMIE and ADAMS are super helpful during my visit.I really had a great time and on top of that they give me the best rate where non other dealer can give you.Recommended 5 stars

simjos04

Jan 1, 2015

between mercedes and bmw, switching off every other lease, you gain a high level of expectation from service to quality build of car. Acura MDX is a great suv option and piazza of Ardmore made it easy to switch to Japanese cars.Jamie Difebo and Steven Baxter is both knowledgeable and great to deal with. We travelled from NY to find the perfect car and dealership.

marcheseoptical

Dec 3, 2014

They where great here. My sales person Steve was awesome. I would highly recommend him. They gave me a great deal and where very honest.

Jimmymccoy

Dec 3, 2014

Jamie and Steve are a great team to work with. The entire staff goes above and beyond, that's why this our 5th MDX purchased at this dealership.Thanks again.

lisagolden1214

Nov 5, 2014

JAMIE IS THE BEST at WHAT HE DOES! WE GOLDEN GIRLS LOVE OUR 2015 BLACK ON BLACK RDX!SO STRESS FREE! WILL RECOMMEND THIS DEALERSHIP TO ALL OUR FAMILY, FRIENDS & COWORKERS!

Gophorit

Oct 7, 2014

I had a great car buying experience with Piazza Ardmore Acura. They provided a great price with exemplary service. Special thanks go to GM Randy Bridegam and Sales Associate Jamie Difebo in making sure that I was kept well informed during the whole process and for making sure that I was beyond satisfied the entire time dealing with them. Jamie was very knowledgeable and was thorough in explaining everything about the new car (TLX Tech Package). Great price---great service---great people!!

lemmor

Sep 24, 2014

Jamie and scott take good care of me. My wife and my 4 yrs old daughter are happy to get this car. I will defenitely recommend them to all my friends. Thanks again!

akocher789

Sep 3, 2014

I recently purchased a 2011 certified Acura TSX. I was not pressured by any sales staff and was able to take my time while test driving the car. Jamie was extremely friendly and assisted me throughout the purchase of the vehicle. He was very knowledgeable about the brand and was able to answer any questions that I had. I would certainly return to Piazza in the future and will recommend the dealership to any friends and family who are considering purchasing an Acura.

lcbembry

Apr 30, 2014

Jamie provided outstanding customer service. From the moment I walked into the showroom, his professional and caring demenor helped to relieve any fears I had with choosing the right car for me. I felt like he was more concerned with providing great service rather than forcing a sale. He was patient and took time to walk me through all the pros and cons. He was sensitive to my financial needs and went out of his way to assure that I did not not go over my budget. Jamie's attitude, communication skills and style of service made my expierince at Piazza Acura a great one. I highly recommend him!

Byron123

Apr 1, 2014

We keep our cars for a very long time, so we had not been in a dealership for over 12 years. But we did our research and knew what we were looking for. We called Ardmore Acura and spoke with Adam. We wanted to test drive a manual transmission ILX or TSX. He got one on the lot and let us take a very long test drive. When we made up our mind, he got us an ILX in the color we wanted within a few days. We used the Consumer Reports Price guarantee service, but Adam gave us a price even lower than that. We got a great car at a great price in one week start to finish. Adam and the entire staff at Ardmore Acura were very easy to deal with and responsive to all of our questions. Maybe next time we will not wait a dozen years to get a new car!

oalfred

Apr 1, 2014

The staff and representatives at Piazza are the best. I had scheduled an appointment for a state inspection in March with the knowledge of having a medical appointment one hour later. Bad timing on my part, but the Piazza team did their best, completed the inspection and got us out in time to make our hospital appointment on time. I felt like I was in Disney. Five stars to Piazza Acura of Ardmore!!

hiester

Oct 26, 2013

Our salesperson, Pete Varlan, and everyone else we worked with at the dealership were helpful and informative. They listened to what we needed and truly helped us to find the best vehicle based on our requirements.

foxmig

Oct 21, 2013

Matt was very knowledgeable about the various cars we spoke about and reviewed the car once it was purchased.Scott is very friendly and told us all our options.

gennagenna

Oct 16, 2013

Jamie went above and beyond to assist me in the purchase of a new car (despite my not so good credit). To my surprise the sale was a great success. It took about week, but by the end of it all I left the dealership with a brand new car. I would recommend Piazza Acura of Ardmore, specifically with Jamie Difebo, in mind.

vryhpy00000

Aug 30, 2013

I have used this dealership for at least 7 years - for maintenance, to lease and, most recently, buy a used car. The maintenance service has always been quick, efficient, and dead-on in predicting when maintenance would be needed. I never felt they were trying to "get one over on me", ever. My most recent experience was when I just bought my TSX at the end of my lease. I have a difficult schedule, and they were flexible with times to meet me, handled all of the paperwork via email (all I had to do was walk in and sign the papers....literally "sign and drive") and offered many different options as to financing, buying new, buying used, etc. I never felt pressured to go in any particular direction. The BEST thing was when I went to sign the paperwork, they had crunched the numbers a bit more before I got there, and presented me with a monthly payment price I really never thought I could get. I know what you're thinking....they always start higher and come down, but I always research thoroughly before I buy a car....they offered me an extremely fair price on the car and the interest rate was far lower than I had anticipated.I'm very, very happy I chose to stick with Acura, and particularly this dealership. They have a very loyal customer in me - I would recommend them to anyone I know.

Jewoods

Aug 28, 2013

Great experience at Piazza Acura. Friendly staff, helpful and accommodating. Matt was a great sales rep, patient and not pushy at all. Helped me find a car that met my requirements within 24 hours from another location and i was financed and purchased 2 days later. Great experience overall, would highly recommend and shop there again.

kierstenb

Aug 20, 2013

Everything was great from the moment I called to set up a test drive to the moment I drove off the lot in my 2010 TSX. Jamie and Scott are excellent to work with and I am looking forward to recommending friends and family to them. Thanks for a job well done. -Kierste

nicholasblum

Aug 15, 2013

I called for a quick service visit and they got me right in the Q. I went to lunch with the expectation of 1 hour for service, oil change, and tire rotation. Was called to retrieve the car 50 minutes later. What more could you ask for? The car is running properly and I have no complaints. Also, the car was washed and vacuumed. Great stuff. Thanks, Nick

Rjpbrown

Aug 14, 2013

I had a friendly and professional experience from the moment that I walked in, right up until I drove off in my new car. The lady at the front desk ( i wish i could remember her name)was very nice and her smile was quite welcoming. Both Matt W. and Scott T. were incredible. I will definitely refer this dealership to others.

Oscar0401

Aug 5, 2013

So friendly it was a pleasure dealing with them they went over everything they did to my car and explained in detail I look forward to my next service

Pipresidente

Aug 2, 2013

Tom is great. Very professional and a pleasure to deal with. In general the service office is very helpful and makes service as painless as possible.

davidzeszutek

Jul 30, 2013

This is my third Acura and I do all my services at Piazza Acura of Ardmore.....I've returned to purchase my new Acura with Jamie Difebo because over the years of going in for my routine services Jamie has been very personable with everyone that walks in the door and makes the automobile experience stress free and great! When purchasing an Acura with Jamie you will leave comfortable and happy with you purchase! I highly recommend visiting this dealership for all your Acura needs!

Chucktzam

Jul 28, 2013

I have been taking my vehicle for service since my purchase of my Acura TL since September 2010. They have consistently serviced me st the highest level everytime. They don't pressure you for additional service needs, they simply inform you what is best at the time and let yo make the call without hassle. If I buy another Acura in the future I will go thought them again. Everyone there is friendly and nice.

jtillmann

Jul 27, 2013

Tom is exceptionally courteous and helpful. He got me a quick appointment, made sure that the work was done on time, and provided me with frequent updates about the work being performed. Very pleasant experience overall.

Sbertin28

Jul 26, 2013

Jamie is the absolute best salesperson we have ever worked with! He made the process of leasing out new cars both personal and enjoyable! We will always return to piazza Acura as a result.

Abond03

Jul 24, 2013

Great experience! They were very friendly, and knowledgeable about the car. We will be purchasing another vehicle for our household from them in the very near future.

wcoleman1984

Jul 22, 2013

I have had nothing but great experiences with this dealership from sales (Jamie Difebo) to service. Bryant is the service department is great. He is very friendly and knowledgeable.

masakohamada

Jul 19, 2013

They have excellent service, high quality of work and people who work there are friendly and kind.I can recommend this dealership in Ardmore to my friends.

smuzammil

Jul 15, 2013

Simply great service and excellent customer service. In my experience their service and customer services exceeds the service provided by other luxury car delearships. Keep it up.

sakthi

Jul 10, 2013

I contacted this dealer through costco auto program. Matt wendelken was helpful and timely in getting all the necessary information we needed to purchase our new acura. He gave us TIME and SPACE to make our decisions and he helped us accessorize our acura to maintain it well ( we have 2 kids).He helped me with the tech aspects of the car too.I will definitely recommend him to my friends.

Jkaster88

Jul 10, 2013

Brought my Acura in for inspection and they came in, repaired any issues quickly and under budget with communication throughout the entire process. I would recommend this dealer to family or friends. Ryan Tepper and the rest of the service team and kind, polite, and knowledgable individuals.

anuragpandey

Jul 8, 2013

It was a great experience working with them. The sales person was very knowledgeble and friendly. We took our time to make a decision, and no pressure from the dealership. They also offered us Costco pricing, and it was better than all other accura dealers I contacted within 100 miles radius. I would definately recommend this dealership to others.

tbaxter11

Jul 8, 2013

Went to Dealership for 'A1' service. As expected, the service took about an hour. The only improvement I would suggest is that coupons sent should be for the full 'A1' service. I had received a coupon for only the 'A' service.

thepoz66

Jul 3, 2013

I appreciate the honesty and commitment to excellence from the service department. They are very helpful and go above and beyond to make your service experience a pleasant one.

kensean

Jun 29, 2013

A part came off a windshield wiper. Before selling me a new wiper, the man in the parts dept. came out to the car and was able to fix it without needing any new parts. He went above and beyond!

kimyatta

Jun 28, 2013

Service was excellent. Car was done in less than the time I was told I would wait. Waiting area was clean and comfortable. Accessible WiFi was a plus

Fever521

Jun 26, 2013

We began our search for a car at Ardmore Acura. We were pleased with the customer service we received from Matthew Wendelken but wanted to visit other dealerships, also. We visited three other dealerships with good experiences at all but one. We felt that the best deal, along with the best customer service was provided by Ardmore Acura.

tedium

Jun 24, 2013

Excellent deal, very user friendly, no pressure with the sales man, mike avellino.We currently have a Lexus and visited their dealership--we saved several thousands of dollars and purchased a car with more technology.

mdesouza

Jun 24, 2013

Wonderful friendly and knowledgable people. COmfortable waiting area. Prompt service within a reasonable amount of time estimate. Always a pleasure to visit Piazza Acura for service.

drnikkibailey

Jun 23, 2013

Service was supposed to be done in 1 1/4 hours and took over 2. No problem if it takes longer just tell us up front or update customer

thizbeee1

Jun 23, 2013

We had a wonderful experience with Jamie Difebo, our sales associate. He was informative, friendly and patient... Most importantly, he was not pushy. He just waited for us to make our decision and was always there to answer any questions.I just recently had my first service visit to Acura. It was the BEST service I have ever encountered in any dealership. The staff was so friendly - they practically run to greet you as you enter. I can only say that I wish that I had purchased an Acura a LONG time ago. It would have saved me a lot of headaches!! I have told friends and family how impressed I was with the whole setup. I will no doubt be a long-time customer.

terwood

Jun 9, 2013

I was in and out in less than an hour! The entire staff was very friendly and helpful. I was recommend this dealership to anyone.

mcbass

Jun 8, 2013

This is the first time I have ever used this dealership with my Acura. My car battery had died and my husband called and they took me in the next moring. There was NO CHARGE for them checking if I had a bad battery! I came back in later that week to get my car inspected. It was quick service and ALL the people were so nice and accommodating. I wish I knew about them sooner!

honorjones

Jun 7, 2013

As always, I had a wonderful experience at the Acura Dealership. Thank you for your friendly service, kindness and attention to details. Excellent service! I appreciate all the help I receive from Tom Chiriani, Mary, Ryan, Ian and Bette. Thank you! I would highly recommend Ardmore Acura to anyone!

dan66bonnerj

Jun 5, 2013

Always helpful. They care about your satisfaction. Am very happy with all 3 of the new cars purchased over the last 15 months. Folks in service department are attentive and courteous. They always follow-up. Would recommend this dealership to everyone.

isikdar

Jun 5, 2013

As usual, a wonderful experience. They do a great job, every time. Friendly, helpful, good quality of work. I have used this dealership for years and have never been anything less then super impressed.

ehughes

Jun 3, 2013

Great experience; everyone was very nice; and the car wash was great because my car was very dirty (lol). I also liked the price that I paid for my services.

JayB51

May 28, 2013

Via the web, I found what I was looking for from Ardmore Acura. Jamie responded to my emails and we were able to complete much of the transaction before I even stepped foot in the showroom. Completing the transaction was fairly painless. I'm not a big fan of the car-buying experience, but Jamie and the rest of the Ardmore Acura crew made it as efficient and effortless as possible.I appreciate their adoption of more modern and forward-looking customer practices.

michelemorley

May 24, 2013

Deanna was very informative and helpful when i found some ink on my ceiling. She and someone else found solvents to remove it. She also was very thorough and provided an overview of my brakes and tire which was helpful.

aigochaam

May 23, 2013

I was shopping for a new car and happened to stop by Piazza Ardmore since I was in the area. I was so glad I did since my experience here far exceeded my experience at another Acura dealer. Jamie was very professional--actually, the whole office had a more professional feel to it. I bought a car within three days and the whole process went smoothly. Working with Scott at the end to sign all the paperwork was a breeze as well. I only wish all my friends would drive an Acura so I could refer them here.

dan66bonnerj

May 22, 2013

I have purchased three new Acuras in the last three months from Jamie and Scott ( a TL for myself, a RDX for my wife, and an ILX for my son. I originally went in there to look at a used TL for myself. It is an OUTSTANDING dealership. Their associates in Service are also OUTSTANDING. When I go there it is all about MY satisfaction. Six stars was not an option so they get 5.

Samitz8

May 20, 2013

Sean was fantastic. He is a helluva salesman. Great guy. Made the experience enjoyable, Sean made it like that. Most importantly, I LOVE MY ILX!!!!!!!!!!!!!

jayemcee

May 18, 2013

The rating I gave is based on the quality of the entire experience I had at the dealership. From the very first phone call I had with Jaime to the signing of the documents with Scott, I always had a sense that I was dealing with individuals who were honest, committed to providing me with accurate information and the vehicle of choice. Jaime put in a lot of time and energy to get exactly what I wanted, and I am thankful. I also appreciate the fact that he was patient with me as he helped me navigate all of the high tech features of the MDX. An open invitation was extended to return to the dealership for more instruction which I'm sure I will take him up on. As Scott and I chatted while finalizing the transaction, he was thorough and friendly. I am a satisfied customer as a result of the efforts of these gentlemen. I would definitely refer family and friends to Piazza Acura of Ardmore.

GlennSteinke

May 16, 2013

Courteous and professional from start to finish. Loaner car was a new MDX (same car I was servicing). Service was completed on time and follow-up calls were prompt. Good experience.

mrcar

May 11, 2013

I would like to take this opportunity to recognize Mr. Matthew Wendelken and Mr. Scott Topping. Mr. Wendelken was great to deal with and he certainly helped make my decision a very easy one. I had a wonderful experience dealing with him at Piazza Acura of Ardmore! Mr. Wendelken never pressured me into getting the 2013 Acura TL and he worked with me to make an affordable deal. His type of approach is easy going, no pressure and a relaxing experience. I might add that Mr. Wendelken is the BEST Salesman that I have ever dealt with! In addition, Mr. Scott Topping was great to work with, as he also offered me several options to add to the car and I chose the maintenance plan. He even discounted the 36 month maintenance plan and the cost was added into my monthly payments and this was also very affordable. This was a very good decision on my part, because when I get my car serviced, I don't have to pay for any maintenance costs. Mr. Topping will do whatever he can to help make the financing aspect more affordable and he is also wonderful to work with! Piazza Acura of Ardmore is always looking out for the customer and they do their best to retain their customers and new customers such as myself. For me, money is a little tight these days and having the costs put into my monthly payments was a very wise move on my part, paying up front for maintenance is good to do, because chances are that there will be no additional cost for any additional maintenance, because getting an Acura is a superior car and a very wise choice! All in all, my visit with Acura was very enjoyable and relaxing and I have Mr. Wendelken to thank for that! Mr. Wendelken and Mr. Topping are fine gentlemen and are true assets to Piazza Acura of Ardmore! I have never been to a dealership quite like this, as most dealership experiences that I have had were not as memorable as this! Other dealerships have pitbulls as salespeople and they pressure you into anything that they can sell or lease to you, just to make a sale! On this note, I would definitely recommend Piazza Acura of Ardmore, just because of their sales people and the professional way that they conduct business with their customers, not to mention that their dealership is very elegant and immaculate and the staff is so very friendly and accomodating! Piazza Acura of Ardmore gets two thumbs up and ten stars from me; number one dealership that I have ever dealt with! One final thought, Mr. Wendelken went out of his way and took the time out of his busy schedule to assist me in returning my previous car to another dealership, becasue my lease was due to expire. The salesmen at that other dealership were just like cold fish to me and Mr. Wendelken. They told me to make an appointment to return the car and to come back at another time. I told them that I cannot drive two cars home and I needed to return the car to their dealership. Finally, a salesman came out to assist me, he was helpful, but was also a very cold fish. You will never find this kind of unprofessional treatement at Piazza Acura of Ardmore and this is one of the many reasons why they have won me over as a customer! My business now belongs to Piazza Acura of Ardmore and I thank everyone for the wonderful experience that I encountered with them! Sincerely, Philip of Havertown, PA.

Bajan

Apr 30, 2013

I really enjoy the warm personal service of the staff, they are kind willingness, understanding., My experience with your staff is very nice, personal and professional.

LindaMG

Apr 29, 2013

I love this Acura dealership! My last Acura was purchased and serviced at another dealership in Philly and then one day a couple of years ago, I decided to check out Piazza of Ardmore and haven't changed since then! When it was time for me to buy another car, it was a no-brainer that I would get it from Piazza of Ardmore. My experiences have been phenomenal to the point where I don't even worry when I need to bring my car in for service anymore. Matthew is the best salesman on the planet! And the rest of the staff have really been outstanding.

Deb Meltz

Apr 27, 2013

The nicest group of people that I have ever dealt with! Everyone professional, happy and particularly friendly. Great job, and service perfect! I am not kidding!!! Deb meltz

wrosas

Apr 21, 2013

I visited a few VW dealerships before arriving to Piazza Ardmore. I stepped out of the dark and into the light. Piazza customer for life...

mrswandrosas

Apr 21, 2013

I love my VW EOS and I loved all the employees at Piazza Ardmore. Sue was the salesperson I dealt with. I have never had such a wonderful, pleasant experience purchasing a car in all my life. Customer service was superb. Other VW dealerships should go get lessons from Piazza VW on how to treat potential customers, and retaining them. I am a Piazza customer for life.

bernbaum122

Apr 19, 2013

Best Piazza dealership. That service department is the best. They do their best on every car the service. The valets do an excellent job on vacuuming and washing all the cars that go through the breezeway

drscvol29

Apr 15, 2013

We could not have received a more helpful and satisfying experience than was provided by Matthew and Scott. After determining just what we needed in a used car, Matthew literally brought (to an old, severely handicapped man) his best picks for our inspection. He was extremely patient until we approved of his choice that met our stringent requirements. We are grateful to him and to Scott for a totally friendly and respectful sale.Sam & Ethel Volinsky

drnikkibailey

Apr 11, 2013

.i was floored on how kind and helpful on 4/6 Tom was with me. i had been involved in an MVA on 4/5 and found my vehical undrivable. i desperately needed a 6 passenger car for 4/6 and Tom was fantastic in allowing me to use a loaner MDX. Andy is right on top of the repairs that i need. i only have my car serviced at Acura. Everyone involved are always extremely professional and caring. KUDOS to you.Dr.nikki Bailey

Trinergy

Apr 10, 2013

The Piazza Acura family is great. Everyone at Ardmore is friendly, efficient, and courteous. Bought our MDX from the sister dealership in Reading and Ardmore still gave me the FREE Inspection that was offered from Reading. They also honored a coupon from their West Chester dealership as well. The loaner was clean. My car came back clean and my time waiting was minimal. Ardmore provides excellent service and their operations are streamlined.

emr1234

Apr 8, 2013

Buying a new car from Piazza Ardmore was a very pleasant experience. Mike Avellino did an excellent job. He listened to what I wanted and quickly was able to secure the car I desired. He was very professional in his dealings. I will recommend Piazza Ardmore Acura to anyone interested in buying a car.

alandos

Apr 5, 2013

I felt special. The guys took care of me like if i were a very important person and it meant lot to me. I will always comeback if get welcome the same way.

Dtobin

Mar 31, 2013

Always professional and friendly service. I've never been disappointed with the high level of service received and would highly recommend this dealership to friends and family.

bjs8710

Mar 30, 2013

Like most people, I was dreading the thought of the purchase of a new vehicle. Dishonest car salesman, high pressure pitches, wasting an entire day at the dealership...That is not the case at Piazza Acura of Ardmore. From the second I requested an online quote to driving off the lot, I could not have been more pleased with the quality of customer service and attention that I received from Jamie and Scott. Whenever I had a question, Jamie was quick to respond almost immediately, via phone or email, even on his day off or after 9pm. He worked with me in getting the price I wanted on my new vehicle, and a fair price on my trade in, and made the entire process basically effortless on my part. When I came in to pick up my vehicle, he had all of the paperwork ready, and sent me to Scott to sign and be on my way. Scott was very professional and helpful, and actually ended up getting me a better interest rate than I initially anticipated. Talk about going above and beyond to help their customers. At no point during the entire process (dealing with Jamie or Scott) did I feel pressured or that I was being taken advantage of. Their honestly and genuine desire to help me made me feel confident in my purchase. I would highly recommend this dealership if you are looking for a new or used Acura.

JSTUOwls

Mar 27, 2013

I went in to review my options as my lease was almost up. Jamie was very helpful and was able to find my next car quickly making the new lease an easy and quick process (4 days). It was basically as easy as swapping keys. Everyone at the dealership was friendly and helpful.

mbt123

Mar 25, 2013

The overall service I received was great, I could have not been happier with this dealership. Everyone is professional, friendly and competent. This was a very easy sale, no hassle. I would defiantly recommend this dealership.

jcooler

Mar 25, 2013

My family has been dealing with Ardmore Acura for a long time, my new TL was the 8th car we purchased from them over the years. I did my research called up with my offer and they called me back a few minutes later accepting my offer and picked up the car the next day. Delivery went as smooth as can be. I highly recommend Ardmore Acura

myamour4

Mar 21, 2013

My wife bought her Acura MDX at Piazza and was thoroughly pleased with her experience from start to finish. She suggested that I visit to see the selection and get information on the automobiles that Piazza Acura has. Being the skeptic I am, I visited Piazza and was pleasingly surprised at the way business is conducted there. Unlike other car dealerships I was able to deal directly with Kevin, no back and forth from the manager to the Finance guy, to negotiate on the Acura of my choice. Kevin Lee helped me to feel comfortable by answering all of my questions for all of the models I was interested in. I did not feel like a number with a dollar sign above my head. I did not feel I was being pressured into a car or options that I did not need. I got the impression that customer service really does mean something at Piazza Acura. I will recommend Piazza Acura to all of my friends who are considering buying an automobile. The Finance Manager Scott Topping was a true people person. His professionalism was by far one the best I had the pleasure of dealing with. I will be back to by my next car from Piazza.Larry W.

zeigerk

Mar 18, 2013

The quality of service from beginning to end was excellent! Jamie DiFebo, Michael Kain and Scott all went above and beyond in making the car buying experience a pleasure. I would absolutely recommend this dealership to anyone looking to buy an acura. I have dealt wtih many other dealerships and none of them measure up to the kind of attention and service that is given by the people at Piazza.

cotuit

Mar 16, 2013

Jamie Difebo is probably the most customer friendly salesperson with which I have had the pleasure to work. His professionalism, courtesy, knowledge and personal follow up during and after the purchase made the purchase experience at Piazza Acura a pleasure.

Mdj54

Mar 13, 2013

Matthew and Scott are two of the most honest and sincere people I have worked with in regards to buying a car. I would definitely come back to Ardmore Acura because of these two employees.

KGallo

Mar 12, 2013

This is the second Acura I've gotten from this dealership and I plan to keep coming back. Even though I live an hour and a half away (and closer to several other dealerships), Jamie and his team provide the absolute best service and make it worth the travel. They are trustworthy, friendly, and go above and beyond to accommodate you. When I arrived to the dealership, they were so prepared and helped make the process informative while also being extremely efficient and sensitive to the limited amount of time I had. I truly can't say enough good things about Jamie, Scott, and the entire team at Piazza!

ecnal

Dec 17, 2012

This was a great place to purchase my 2013 MDX. The staff is very knowledgeable and professional. I recommend this dealership to everyone whom is looking for an excelient experience. A++Sllim

mlr718

Nov 6, 2012

I would recommend this dealership because they worked with me on price and fulfilled their promise on providing me the most perfect vehicle possible after I noticed a scratch.

MDX2009

Mar 26, 2012

I had an excellent experience at this car dealer. I bought a 2009 Acura MDX and I LOVE IT! Kevin and Scott was the BEST! Thanks Guys!

gmaislin

Mar 16, 2012

This was our 5th Acura from this Dealer including purchases and leases. This transaction was a lease turnover to a new MDX. Ardmore Acura and Jamie DiFebo could not have made this transaction more pleasant or efficient. Post sale service is also excellent. I highly recommend both Ardmore Acura and Jamie DiFebo.

mabolden

Mar 15, 2012

CHRIS WAS POLITE, LIGHTHEARTED AND ABLE TO ANSWER QUESTIONS ASKED. HE WAS NOT PUSHEY LIKE ALOT OF DEALERS CAN BE. HE ALSO FOLLOWED UP WITH A PHONE CALL AFTER MY PURCHASE AND HE WILL PERIODICALLY E-MAIL ME TO SEE IF HE CAN ASSIST ME WITH ANY ISSUES PERTAINING TO MY AUTOMOBILE. I AM QUITE HAPPY WITH MY PURCHASE. THANKS AGAIN CHRIS!

rmurdocca

Mar 13, 2012

Jamie was excellent in listening to my approach. Helpful in figuring out a way to sell and serve. Kind in handling the entire process from beginning to end. Also, the follow-up service visit in February was superb.

tlives

Mar 13, 2012

amazing experience...chris was exceptional, and I love my Jetta!thanks to everyone! You made the experience of buying a new car painless...and the continued service I have received has been above and beyond!

NewTLDriver

Mar 13, 2012

Matthew was extremely helpful, very attentive to my girlfriend and I, looking both of us in the eye, and providing direct responses to our questions. More importantly, Matt came out of the gate with a competitive price and a desire to gain my business by earning it. He was very patient in explaning features, pricing, and instrumental in helping me decide between two great cars. I would recommend Matthew to my friends and family and would purchase my next car from him and the folks at Piazza Accura.

tomsayen

Mar 13, 2012

Chris Gray exceeded all my expectations during my Acura TSX shopping experience. Chris exhibited no pressure, none of the usual sales cat and mouse games found at some other dealers and provided me with a competitive price and generous trade in value for my 2004 Acura TL Trade-in. Prices and values were provided in writing so Chris never had to get permission or approval to progress with the deal. Chris gave me two hours of his time, had me test drive two vehicles and even located a TSX from a storage lot so I could compare colors and make a choice. Chris made the automobile buying experience pleasurable and exhibited outstanding knowledge of the product. Finance Manager Scott Topping had all the paperwork ready at delivery and the car was washed, spotless and ready to go. I am very pleased with this dealership and this is my second Acura purchase from Piazza Acura of Ardmore. Chris Gray is an asset to the Piazza Group. He has followed up via email and telephone calls after the sale.

ecorrato

Mar 13, 2012

Jamie and his team were very attentive at addressing any concerns and all needs when I was purchasing my vehicle as well as after when I would call.

Mweinrau

Mar 12, 2012

My husband and I have now purchased two acuras from chris. Chris was very patient, very forthright, helpful, and pleasant. When it's time to buy another car, we'll go to chris. You should too!

TomTwoTimes

Mar 12, 2012

Jamie made the entire process as smooth as everyone hopes their experience could and really, should be. Jamie worked with me through every step of the process and made me feel that there was a reason for me to become a repeat customer. I will admit that Jamie did "earn his money" by working with me but at the end of the day, I was thoroughly satisfied with my choice of vehicle and price.My hope is that Jamie receives credit for working with me, an admitted "difficult customer", and I do look forward to recommending anyone interested in an Acura, to Jamie.Feel free to reach out should you have any additional questions and/or concerns.- Tom

smeraldo j sabatini jr

Mar 12, 2012

I have given the highest possible rating to this dealership for the following reasons. The purchase of my new car this past summer was a pleasant experience and a lot of that happened to be because of the friendliness of the sales person, Jaimie DeFebo. I felt welcomed and he treated me like I had known him for years. I felt as if I belonged here and this was the right place for me to purchase a car. The service department has been flexible with appointments, quick, and professional. I am quite happy with my new car and the dealership.

chazball

Mar 12, 2012

Chris has always been extremely responsive to me or to my wife when we have questions or have issues. Chris Gray is a dependable young sales professional and an asset to the Piazza auto group.

haikjr

Mar 12, 2012

The top rating in all categories says it all as far as I am concerned. Apart from the sales, their service section has also been great to work with.

Zcao

Mar 12, 2012

Piazza Acurareally took care of me on my new Acura. I had shopped many dealers and Piazza Acura had the best price with no hassle. They even brought my new car to my office.

Michael73

Mar 12, 2012

The car buying process could not have been easier. I would absolutely go back to this dealership when it is time to purchase my next car. Jamie, my salesperson was extremely helpful and made me feel like I was making a deal with a friend and not a car salesman.

ksilvers

Mar 12, 2012

For all of those who dread buying/leasing a car, this was an incredibly easy experience. Jamie didn't play the typical back and forth sales game and the aggressive sales approach. Instead, he immediately "cut to the chase" with competitive pricing and a laid back sales approach.

Jeff19026

Mar 12, 2012

Recently purchased our 4th Acura TL Jamie was great and spent whatever time was necessary with us. Great price and wonderful customer service,truly pleasant buying experience. didn't have to wait at dealership for 6hrs. Went home for a little bit, then back to dealership.Car was ready and paperwork took 30mins.

Mbaltim

Mar 12, 2012

Have always had excellent service from Jaime and others at Piazza Acura. Whether it was car for me or referral I have given, they always treat everyone with first class service.

robertiannone

Mar 12, 2012

This is the fifth Acura I have purchased from Ardmore Acura. Each time I have been treated honestly and couteously. I've also been given the most competetive price without a lot of the usual car dealership nonsense. i like the fact that there are several sales associates and mamngers who have been with Ardmore Acura for many years, which is unusual. Service has always been good, convenient and couteous.

Sullivan_es

Mar 11, 2012

The entire experience was great from start to finish. This is the most professional auto sales company I have ever dealt with. Even when I come in for service my salesman (Jamie) checks in with me. Thanks for all you do.

jfesben

Mar 11, 2012

I am 65 years of age and this is the first car dealership and car that I have purchased that treated me like a person and sold me a great used Acura for a super price. I walked away from the deal feeling that all parties were treated with respect and honesty.I love the car and appreciate the way I was treated.

Tishalaws

Mar 11, 2012

Excellent.....Professional ServiceI have dealt with this dealership for two years And I've never been disappointed. All of my family owns Acuras and have used this dealership.

mbajd1

Mar 11, 2012

I received an amazing deal. The manager and salesman who handled the deal were excellent. The reception staff was rude an user unfriendly at times. Adding to it, my initial salesman left right before my deal was finished which made things a lot more complicated. However, Jamie and Pete did everything that they could to rectify it. They were great.

realnmccoy

Mar 11, 2012

Picked up our fourth Acura from Jamie and the guys at Ardmore Acura. Always professional and efficient with our time. These guys truly are the best at what they do. Also, the service department is amazing and offers Loaner Vehicles for our service work!10's all the way.

Jryan

Dec 18, 2011

A close friend of mine was completely frustrated after shopping around for a square deal on a Acura RDX for his mother. I volunterred (after a few friday night beers) to go to meet him at a dealer not far from my home the next day. His stories of amateur sales theatrics at a bunch of other dealers were painful to listen to, and I expected more of the same from Piazza Acura in Ardmore. The three of us met at the dealer the next day. The first pleasant surprise was the RDX itself. I loved the car/suv! I would not have guessed how sweet that ride is.I had no idea. I have to think that anyone who wants that type of car would want an RDX over anything else in that class if they checked it out. I wanted one:)Anyhow thats not why I writing this. I planned on working over the salesman til he cried and torturing him for the deal of the century. I was kind of looking forward to it. Surprise number two, it did'nt work out that way! Jonathan is a fairly young guy, and he conducted himself like a true gentleman as I took shot after shot. Kept his cool. He never tried to BS us, and my buddy's mom commented "what a nice young man" so I took my foot off the gas and waited for the price games to begin! So he goes to see the manager...I was ready to be insulted(I had done my homework)And the deal was....not bad? The price of the car, AND the price of her trade AND the payment were a not bad at all. She apparently had a better deal after spending hours suffering at other acura dealers, but not by much. So I took the liberty of making a low low offer. Jonathan took it to the manager.The manager comes out calm cool and collected. Right then I knew the deal was getting done. The manager calmly said he could not accept my offer, leaned back in his chair and and waited for my response. I've been a litigator for almost 30 years. I was being professionally handled and I respected the style. All I could do was smile and ask for a few minutes to discuss and Jon and Joe left us. My friends mom wanted the car, and wanted to buy it here. When Jon came back in a few minutes she kinda took over and probably paid a few dollars more than she had to...but she was happy. I'll bet these guys sell a lot of cars. Bravo Ardmore Acura!

dvnash

Jul 15, 2011

I can't say that i have ever had a better experience buying a vehicle. All of the staff i had contact with went out of there way to make buying my used Acura a pleasure, including driving the car to deliver it to my Fiancee with a bow on it for her birthday. The service department was just as great. I would recommend this dealership to everyone i know.

Ed Sevensky

Jul 7, 2011

My wife and I were really not in the market for a new Acura, but the prices of late model used vehicles were surprisingly close to the 2011 stickers, We decided to give Piazza Acura of Ardmore, PA a try, and were pleasantly surprised by how painless the sales transaction was. Our last new vehicle purchase was in March 2003, and there were a number of thing we didn't like: e.g., when the final price was being negotiated, the back and forth huddles with the sales manager and salesperson, also the pressure to take expensive add-ons.The folks at Piazza/Ardmore were easy-going and informative. We felt we got our vehicle at an attractive price and are looking forward to happy motoring in the new TSX. If you live in the Philadelphia suburbs, give these folks a try!

skooter224

Apr 15, 2011

Best service experience I've ever had!I didn't have time to wait, so your staff set me up with a loaner car, which no other dealer has ever offered to do for me. Jason kept me posted the entire time my car was in for repair - I never had to wonder what was going on with my car. He was courteous and professional and I never felt rushed or like I was pestering him.I would recommend Piazza Acura to anyone!

TPC69

Mar 22, 2011

THEY OFF LOANER CARS IF SERVICE TAKES LONGER THN 2 HOURS AND WILL SHUTTLE ME ANYWHERE I NEED TO GO WITHIN 5-6 MDEALER SHIP AND PERSONEL FRIENDLY AND HELPFULL...ALWAYS FEEL LIKE MY NEEDS ARE ADDRESSED AND IM TREATED WITH RESPECT AND COURTESY.THE PRICES ARE FAIR AND EVERYTHING IS ALWAYS WELL DOCUMENTED AND EXPLAINED THOROUGHLYILE RADIUSBUY YOUR NEXT CAR HERE AND SERVICE IT THERE! YOU WILL ENJOY THE EXPERIENCE

Bozak247

Mar 21, 2011

Amy and Mary are very nice to deal with. It is nice to go in for service and have a woman to deal with, most places it is only men. However the men are also very nice and everyone is very knowledgeable. They are just a great bunch to deal with. They always let me know what is most important to repair or service first. I don't ever feel pressured, I feel like I am talking to a friend.GREAT JOB!!!!

Ann Oying

Feb 12, 2011

I would NOT recommend this dealership to anyone. First, I had been doing some online shopping, looking for the best price. I don't have a lot of time to go dealer to dealer, so I sent in an inquiry about the car I was interested in. I had a fairly quick initial response, but follow up was horribly slow. After not hearing back from the salesperson I was talking to, I decided to just go in. At first things were ok, the salesman apologized for the wait, got my friend and I water, etc. Anyway,I really liked the car and decided to test drive it. When they pulled it up, I noticed a dent. I brought it to the attention of the salesperson, and he said it must have just happened, but not to worry - their service guys can fix it. Mind you, this is a Certified Pre-Owned car, which by definition is supposed to be in excellent condition. It was a 2010 with less than 12,000 miles on it. I decided that if I liked the way it drove and they were willing to fix the dent, I would still be interested. After going back and forth with the guy on price, we finally came to an agreement as long as the dent was taken care of. When I went in to pick the car up and sign the papers, I went to look at the condition of the car. The work on the dent was HORRIBLE. It looked like they just took a hammer to it. It was completely obvious, but I think they figured I was a woman and that if they told me it was good work that I'd just believe them. The fact that both the salesman and then the manager told me with a straight face that they thought it was good work, told me all that I needed to know. They were liars and I have no desire to do business with them. I walked out and felt pretty darn good about it. UPDATE: The salesman contacted me shortly after I walked away from the deal with news that they would properly fix the dent. They did indeed fix the dent, and I decided to go ahead with the deal. I'm still disappointed that it took me walking away for them to do the right thing, however, ultimately I am happy with the work that was done and the deal that I received.

charlenepiacentini

Jan 10, 2010

Good visit all together. I highly recommend going through the net before your visit. I am just not one to go back and forth with numbers and this is a way to get to the point.I got there with the price pretty much done and the salesman just gave me the presentation on the car. Got him to include two accesories also so I feel like I did pretty good. No nonsense to the point.....the way it should be.

tdow

Jan 9, 2010

I just picked up my 2010 Acura TL and was very happy with the service I got from Ardmore Acura. I shopped them for prices and was surprised to get a price below my local dealer in NJ. I just wish I shopped them sooner to avoid the hassle of dealing with the other store. Nice place to do business.

ljb

Dec 8, 2009

I am an Officer in the military stationed overseas and I tried to negotiate a deal online to have a car in the drive way when I get home to spend more time with friends and family before I deploy again. After numerous attempts to contact a sales rep I finally reached someone. They continually avoided my calls and would not answer simple questions about warranty, accessories, options etc. After much persistence we finally came to a deal with the sales rep, Jamie Defebo, and I was told "congratulations on your new vehicle". Based on Jamie's advice I took out a loan and he was supposed to overnight me the title and purchase agreement and then I would send him an electronic check. The next day they lowered their internet price by over $1200 dollars what we agreed on. I called to ask about it and this seem to stun the sales rep and was told someone else was looking at the car that morning and I was forwarded to the used car sales manager, Mr. Greg Lee...the rudest dealer I have ever met. His behavior was absolutely belittling. He was extremely hostile and I could tell immediately the management was incompetent because he was so defensive and would not take responsibility for his sales team making me a deal and then not honoring it. Between rude rants Mr. Lee said he "did not want this deal" because I was overseas and they could not wait the 1-2 days to for a check, and basically they did not know how to make this online sale. Ok fine...why not tell me that from the start? Why waist both of our valuable time? Instead of telling me up front they were inexperienced with internet sales and could not help me they lead me to believe they were going to sell me a car for almost a week. They really took me for a ride (but not in a car). Based on their advice and instructions I took out a loan that is now useless to me! If their sales reps and manager would have been up front and reasonable I would have at least considered buying from them when I get home in a few weeks (I live near by) but this was the WORST car buying experience EVER and I left feeling like a third rate customer...AVOID them at all cost...especially military looking for a car while serving overseas...they will completely waist your time!!!

hginphl

Jun 21, 2009

Went to Ardmore Acura looking for a certified used Acura MDX. I have no issues at all with the sales people - both that I dealt with were very nice, but totally unable to make a sale. The management here is horrible. Both Acuras I was interested in had similar models at another dealer in the area, for significantly less money. When I pointed this out at Ardmore, I had a manager come out and basically lecture me on how they need to make a profit, and eventually tell me to go to the other dealership to buy. So, that's what I did. That same day, I went to Elite Acura (A+ to them) and made a deal. No hassle, no problem. I would not recommend Piazza Acura to anyone when buying a car and trying to get any sort of reasonable price.

smr2112

Apr 7, 2009

Terribly rude and pushy for no good reason.Their service area is very crowded and busy, theyare often confused and slow about service work done.I would recommending finding another dealership to deal with.Also, in trying to buy a new car, their sales people are veryyoung and inexperienced and annoying. I find nothing goodabout this dealer at all. Except maybe their location.

lvndlfe

Jan 5, 2009

The worst car dealership I have ever been too. The sales rep Jamie difebo is a person who tell you all lies. I would never suggest anyone to this dealership. Montgomeryville, Lehigh valley and Davis acura are nice and honest people around this area. Don't waste your time with Piazza acura of Ardmore.

sunnyr

Jul 30, 2006

i went into buy a car and it took about an hr wait to talk to salesmen and it took another 30-45 min for them to check out my trade in. I was about to ask for the key and leave and they came out with the price and they quoted me about 2 grand more than other (reading acura). I told them i got a trade in price off the KBB and they printed out the KBB and brohgt it and show me the their trade in was in the range.. Funny thing is that i checked and they used the base model of my vehicle. I have turbo jetta. They used base model jetta to come up with the price. I highly doubt they made a mistake since they are VW and acura dealer. And if the guy who test drove my car know anything about the car he can hear the turbo and there is a badge that say 1.8T on the car. What a joke... My advice is stay away if u dont want to get ripped off. they will try anything and everythind to rip u off. Having worked in sales, sales people like that make me laugh... adn i highly doubt that any good review here is form the customer. From my expereince happy customer does not come in these site and tell everyone how good the service was. It is usually dealer themselves that come in and write good reviews. I hope this helps some people to stay away from this dealership.

HerATM

Oct 23, 2005

Of the other two reviews preceding me, one scored 1's across the board, and the other similarly 5's.The best thing I have to say about the dealership is that they adapt to what the customer wants, with the right level of offering without being too pushy. I got the facts I needed in the time frame I needed; I was offered the relevant purchases only. It's a high volume dealership, so you don't get excessive pampering and there may be some waiting; but you get good prices as one would expect from the high volume. It's a no BS kind of place.The service *looks* great - they offer a loaner car if repairs are needed. But no experience so far.When (if) I get further experience with customer service / repairs, will post further feedback. So far ... they are everything I could ask for in a dealership.

dipersp

Aug 22, 2004

Problems started when I TRIED to buy an Acura from Ardmore. Salesman didn't really seem motivated to sell - told me to come back next month and see what was on the lot.<br><br>Bought from another dealer, unfort., they were 2 hours away. When I had problems with my Acura the day after spending $40k on it, I had to deal with Ardmore. They lied, didn't perform work they said they did, stole money from the car, and even damaged it on the lot. And the problems were never fixed. <br><br>Finally showed up when the car was having problems and showed a service writer. He said he would order the part. After spending a month waiting for the part and calling back and forth, Acura corporate stepped in and had them order the part. Upon arriving for my appointment, the head of service told me they would have to retest the problem on my car, which they were never able to duplicate before. Instead of telling me all of this on the phone, they wasted my time and money. I left.<br><br>They lost my sale, six sales I sent my other dealer in the meantime, as well as two other friends that bought Acuras this weekend. Plus we own a repair shop that we will be dropping their account and dealing with another dealer.

ilm2m

Apr 6, 2004

The service guys at Ardmore Acura are great. I had brought my (old) car in for everything from an oil change to a major repair. I have had nothing but positive experiences with them in each instance. In one instance, I had to leave my car over the weekend for a repair. Since I travel for work, I needed a car by 8 am on Monday morning. They weren't positive that the parts would be in by then, so they gave me a loaner car for 10 days! Unbelievable.<br><br>I have since sold my Acura and purchased a Honda S2000. Quite honestly, I will be bringing that car to Ardmore Acura for everything except warranty work. Kudos to the service guys there.