Used Cars for Sale at Pierre Ford in Seattle, WA

Car owner

Jan 4, 2016

Great... fast and efficient. Courteous and professional. A Good experience.

Robert Brownlee

Jan 2, 2016

Everyone at the service center was very friendly and honest and helped with everything I asked. They were even willing to shuttle me home while they had my car.

Armand Bates

Jan 2, 2016

7th ford I brought from Bill Pierre. Last 3 from Matt Winthal.. I believe that says everything you need to know. I'm completely satisfy..Matt and his teammate,Kelly McNeal found exactly the truck I was looking for and at the price I could live with..

Bill Seattle

Dec 30, 2015

I've had a very good experience with Bill Pierre Ford for the last 16 years. I bought my 1999 F250 new from them and since then they have done every single repair and normal maintenance. Consequently, my truck has always run well and I've never had any doubts about driving my truck all over the Pacific Northwest, in any season.

Don Pethick

Dec 30, 2015

The overall service was quick, efficient, and reliable. I would rate the overall service experience outstanding.

Jane Sheely

Dec 16, 2015

Have been going to the Ford service since I bought my car. I will continue to do so. Merry Christmas to all.

allamak

Dec 15, 2015

Have been going to this dealership for service & repairs since I bought my Ford Focus 11 years ago. Have gotten to know the service guy and the car is still going strong.

Valued Customer French Landscape

Dec 15, 2015

Greg Karras is very helpful, courteous, and honest. He is totally committed to helping you.

Chris

Dec 12, 2015

We purchased a lightly used truck from Bill Pierre Ford. The team was largely friendly and hours easily accommodated work (open until 9pm). They had erroneously left an old ad up but still honored that price. It was smooth and efficient. They offered good financing.

Jeff Racz

Dec 11, 2015

Pierre Ford did a great job servicing my vehicle. They performed the usual multipoint test and found something I didn't realize was happening. They were able to effect the repair on the spot. Was nice to be able to book an appointment ahead of time too. I was in and out in just over an hour.

Sarah Lin

Dec 10, 2015

Greg is really nice. He always met my expectations and help me saving money.

Lisa

Dec 6, 2015

I purchased my first new car in 18 months. I wasn't looking forward to the process, but it was really painless at Bill Pierre Ford.

Betty Scarbrough

Dec 4, 2015

I was pleased with the service, although I was told that my wipers were replaced per maintenance agreement, but the rear wiper was not replaced.

Carl Dahl

Dec 3, 2015

When I was able to arrive an hour early for my appointment, the Service Department pulled me in right away and had me fully seviced an hour ahead of my original appointment time. Greatly appreciated!

Dale Vitiaz

Dec 2, 2015

Everyone was very friendly and professional. Staff were very knowledgeable about the vehicles they're selling. Financing was very quick and easy. Very nice showroom.

Dan Mccormick

Nov 26, 2015

Very helpful with Great serviceClean facilities and very fast for the service.

James Kinghorn

Nov 25, 2015

The car had been missing at higher load levels. The service shop looked for the source of the issue, but found nothing. Greg did a great job keeping me informed of their efforts.

Gloria Schwarz

Nov 24, 2015

I bought my wonderful Ford Escape in May, 2001. I have loved driving it all of these 14 years. The best part of having my Escape, is knowing that I have your service department to take care of it so I can enjoy it for many years to come!! Paul Salazar has been my service rep for most of the years that I have taken my Escape to Lake City for regular maintenance. I have bought several sets of tires (best prices around!) and have had all repair and maintenance done there. I never feel like the prices are out of line, in fact this last time I was shocked to see how little I had to pay for the service that I received. Car all washed and interior vacuumed!! Thank you!!

Terry

Nov 23, 2015

I made an appointment two days before the service day. It was an extreme fast response from the system with every information provided (to find the location, hours, etc.)Shuttle was provided within 10 miles from Service department to my workplace downtown Seattle. Driver used a smart routing software to avoid peak hour.Took about two hour got feedback to pick.Service taken: Regular maintenance (32k-mile), oil filter change, tire rotation, plate installation.Vehicle type: 2014 Ford Fusion Hybrid SE.

Marcy Ugstad

Nov 20, 2015

After emailing and a couple of phone calls, I made the decision to fly to Seattle from Alaska to purchase a new Ford Escape SE from Pierre Ford. It turned out to be an excellent decision, and the team of Katie, Ted, and Charles, made this one of the best car buying experiences I've ever had. They were professional and personable, I felt like I was among friends who truly wanted to help me find the right vehicle and listened to my wants, needs, and financial budget. With their help, I found the perfect vehicle that exceeded my expectations, a 2015 Ford Escape SE 4-wheel drive.Thank you, Pierre Ford! I will absolutely, without reservation, recommend Pierre Ford to anyone looking for a new or used car. And for my fellow Alaskans, the folks at Pierre Ford are very experienced in assisting buyers in AK with our unique needs, including all paperwork and shipping via barge or ferry.

Jeremy Depalma

Nov 20, 2015

The sales guys at Bill Pierre Chevrolet (and Ford) were great from start to finish.They always showed genuine care and concern that they were getting me into a good vehicle, and at a good value.I have a lot of respect for everyone at Bill Pierre Chevrolet.

Charlene Loback

Nov 18, 2015

you guys rock got my truck in on time and did a great job in locating the parts in time to get my truck back in the same day and its shifting perfect

Brian Zerwas

Nov 18, 2015

Scheduling the appointment for my service was easy and I was greeted warmly by the team. Only downside was there was a recall out for my car that I was not informed about until I checked in for my oil change. What should have been 30 minutes in and out was 90 minutes. A call in advance about the recall would have been very welcome.

Amanda Olson

Nov 17, 2015

I bought a 2016 Ford Fiesta. Igor was very helpful. He asked thoughtful questions to find out what I was looking for and wasn't too sales-y.Everyone we talked to was friendly and helpful. It was a good experience, overall.My husband and I left feeling like were given a fair price, and while we don't wish to buy another car anytime soon, we'd consider Bill Pierre again in the future.

Matt Williams

Nov 15, 2015

Great experience, professional, helpful and polite

Ronald Mickelson

Nov 15, 2015

Thank you for the great service. We appreciate the care.

Aleta Mattaino

Nov 14, 2015

Greg is great to work with. His diligence and concern is always appreciated.

John Crahan

Nov 12, 2015

It worked out well. I was in and out in the time it said it would take.

Larry Jones

Nov 10, 2015

I have my 2005 Lincoln Town car regularly serviced at Bill Pierre Ford. Greg Karras is my service consultant. Greg and the technician have never disappointed me. They are always courteous, listen to my concerns, and provide me a Recommended Treatment plan and cost estimate, along with my options. My car is going on 11 years of age and performs like new. I have all my auto needs fulfilled at Bill Pierre, from new tires to windshield repair. They have my gold shield approval.Larry Jones

Dennis Schleder

Nov 7, 2015

Greg has been our go to service manager and has always treated us with the upmost professionalism and respect. If something comes up that wasn't discussed during the vehicle drop off, he always calls and let's us make the decision with complete information and pricing for the additional work. I am a loyal Ford owner and have been since the late 90's and Greg will always service our vehicles as long as we live in the Puget Sound area.

Lisa Kelly

Nov 6, 2015

Broker window. Also performed scheduled maintence.

Michael Brennan

Nov 5, 2015

Great people very friendly. Fast service, I would tell all my friends.

Kaitlyn Lestak

Nov 4, 2015

When I got to the dealership I was not sure what type of Ford I wanted to purchase so the saleswoman took a lot of time explaining the features of the different cars I was interested in. I eventually purchased the Focus and I am very happy with it! The staff was very helpful in each step of the purchase and they ensured I was happy with everything before I left.

Daniel Berg

Nov 4, 2015

I've always had a good experience at Bill Pierre Ford. I have purchased a vehicle in the past and have never had an issue with parts or service. This visit I purchased tires and Greg treated me great.Thank you

Leonard Roberts

Nov 4, 2015

Extremely friendly, knowledgeable and very quick in providing the maintenance service plus a little extra work I needed on my Mustang. Great job!

Susan Fraser

Nov 4, 2015

I drive a 2013 Escape and go to Bill Pierre for oil changes and service. Greg my service manager is great! Very helpful and takes very good care of me and my car!

Juli C.

Nov 3, 2015

I receive such accommodating and friendly service from Greg, and it's such a welcome change that patrons unfortunately receive from all different types of other businesses.The shuttle option is also great, but the only suggestion I have would be to alert customers when they schedule their service appointment that the shuttle stops at several locations and can't always be available at the time that you need it. That way, customers can make arrangements with work, or even make other arrangements for transportation. That said, the shuttle service was otherwise a nice experience and I definitely could see the dedication to great customer service.

Tom English

Nov 3, 2015

I"ve been bringing my E 350 diesel van to Bill Pierre Service since I bought it new in 2005. Everyone is great, and most of all Greg Karras the service manager. I told Greg I hope he's not planning to retire anytime soon, at least as long as I have The Van. I have utmost confidence in leaving the keys with him, knowing that he'll fix what needs to be fixed, and won't try to sell me something that doesn't need to be fixed. Tom English

Marlene Fernandez

Nov 2, 2015

Your service department discovered work that had been ignored and needed to be done. Also, they were able to do some repair our previous dealership said couldn't be done. You have our thanks for such good service.

Alyssa

Nov 2, 2015

Got three recalls taken care of. Everyone was very nice and accommodating, however the service took a day longer than expected. It would be great if Ford gave out rental cars for more than a day of service!Overall, great job.

Terence Euling

Nov 2, 2015

Greg Karras is the best Service Rep I have ever had at any dealership in my 50 years. Outstanding.

Conrad Callahan

Nov 2, 2015

Our service advisor was amazing! Honest, upcoming with information regarding the repair and most importantly , very pleasant to work with.

Peter Mertel

Nov 2, 2015

Great service and within the time constraints that I had this time

Chad Jay

Oct 30, 2015

We worked with Kelly O'Neil who treated us with great respect and professionalism. Would recommend friends and family who are in the market for a Ford, to come and see Kelly.

Theresa Smith

Oct 29, 2015

I needed an oil change and they also noticed I had a leak in my radiator system. They were able to test it by putting it under pressure and found the leak. I've had this problem for a while but my other service place couldn't find the problem.My car runs great and I don't have to add radiator fluid anymore.

Alan Butler

Oct 29, 2015

I really like my 2001 Ford F-150. It may be the best 4-wheel vehicle I have ever owned. It is approaching 200,000 miles and is running near perfectly, thanks to Greg Karras and the rest of the folks at Ford Pierre Service Center. My oil changes and other routine service is done while I wait. Greg lets me know how things are going from time to time. This last time they restored the headlights in addition to the regular oil and filter change and checkup. Greg told me my front brakes are down to 40%, but that is still OK. I'll probably get them changed next time in. I'd like a new F-150, but the front ends are now so butt-ugly, and my current truck is running perfectly, so I'll just keep running it. A Mustang would be nice, but my wife doesn't like the low seating position. Whatever new vehicle I get, it will have to be a Ford, so I can keep taking it to Pierre for service. It's that good. Thank you ATB

Cammie Wraspir

Oct 29, 2015

My mom and I both just purchased 2016 Ford Escapes and we both love our new cars. The sale day was a crazy whirlwind but it all worked out great! James and Ted are both amazing!

Faith

Oct 28, 2015

Greg is just so helpful and professional and just a really nice guy. He seems like a really hard worker (I can see him running around following up on tasks). He is the reason I come back to your service dept. Just a straight talking nice guy. I enjoy seeing him. Keep him!!!

Marty Blackstone

Oct 28, 2015

I Scheduled to take my Ford Escape in for service - Check Engine light was on - but I showed up a day early, Greg was quick to accomodate me and to fit me in on a Friday morning.His team diagnosed my car's issues and needs and kept me informed throughout the repair process. I was able to pick up my car that evening in time for the weekend. I receive continued excellent customer service and care with my +10 year old car. Thank-You

John Dougherty

Oct 27, 2015

I am a 3-time return customer to Bill Pierre Ford in Seattle, WA because they always treat me like a valued customer. No kidding. Also I prefer to buy Ford vehicles exclusively, so when the dealership continues to treat me that well of course I'm going to return to them. I can't say enough good things about Bill Pierre in Seattle!

Susan Slate

Oct 27, 2015

As usual, Greg Karras was as attentive and helpful as always. He was able to get my car in even though the appointment wasn't for another week.

Todd Mason

Oct 26, 2015

I special-ordered a 2016 Mustang from Bill Pierre Ford. First, I am entirely (ecstatically, even) pleased with the car. Great job Ford! My salesman, Matt Klein, was fantastic throughout, and the whole dealer staff were bang on.

Wilbur Washburn

Oct 26, 2015

Brought the car in for warranty work. Appointment was scheduled and parts should have been on hand. Car was disassembled and then necessary parts had to be ordered. Kept car two days. Would have been one if parts had been ordered ahead of time for the warranty work.

Peter Mertel

Oct 25, 2015

Great job. I was out of town all week and i left the truck for a week and we made arrangements to pick it up the following weekend and it all went off without a hitch.

Philip L. See

Oct 25, 2015

I have taken our 2013 Ford Escape and our 2000 Ford Ranger before that, to Ford Service regularly for maintenance and for the past 15 years, Bill Mitchell and crew at Wilson and now Pierre Ford Service have always done a first rate job for us! Thanks for keeping our vehicles running well and safe!

Melissa Koch

Oct 25, 2015

Great Experience. Greg always take such good in the service provided.Thanks

Deborah Nissen

Oct 25, 2015

easy to get appointments. Work that is authorized is done. Give an honest appraisal of what work needs to be done or is coming up.

Geir Watland

Oct 25, 2015

Great work as always. Sundie Warner is professional and friendly.

Jeremy Keen

Oct 25, 2015

Service was great. Staff was very helpful. Getting sick of these surveys.

Dana Wolf

Oct 25, 2015

Service agent listened well to my concerns and was very responsive to my needs. Turnaround fast and no surprises.

Gregory Moon

Oct 24, 2015

I leased a 2016 Ford Fusion Hybrid. Excellent staff, knowledgeable, low pressure.

Natalie D.

Oct 24, 2015

In the 5 years we've owned our Focus I've never been unhappy with the service I've received from Bill Pierre Ford. Thank you!

Chang Huang

Oct 23, 2015

C-Max EV is perfect and I really enjoy the car . The service was excellent and the salesperson explained everything clearly and patiently ..

Fred Forster

Oct 22, 2015

I gave the highest rating mainly because it was the first time it was NOT a frustrating experience. That may sound strange, but almost all the 50k miles on our RV van are from long road trips in the US (including Alaska) and Canada. We have been to many, many different Ford dealers and have concluded Ford has a problem with service in general, including Bill Pierre. I was going to Titus-Will thinking they were the best in the area, but the last time we went there (within the warranty period) they charged us for adjusting the front wheel bearings and didn't even notice bad ball joints! So I am done with them and will now use Bill Pierre again. I feel that the service manager (Sundee) I work through is now much more responsive to issues I bring the vehicle for and would be disappointed if I could not work with her in the future.

Henry Baird

Oct 22, 2015

I have had my Ranger serviced at three area Puget Sound area dealerships, and I prefer Bill Pierre service due to their up-front presentation of service options and costs, as well as the professionalism of their staff and the quality of work they perform.

Kathy Lyons

Oct 22, 2015

Stopped in to see about getting the oil changed on my Escape. Got right in. Staff was very helpful even washed my car for me. Thank you. Kathy Lyons

Paul Salazar

Oct 22, 2015

Excellent service from an excellent dealership. Top quality technicians that know what they are doing no matter what brand of vehicle you bring to the service department.

Karen Zak

Oct 22, 2015

I purchased my Ford Taurus in 1995. I always go to Bill Pierre for service.The staff is helpful, and on my last visit there was nothing wrong with my car.I was so happy!

Gordon Dutrisac

Oct 22, 2015

Scheduling the appointment was a multi day effort. Phone tag, long waits, and no call back to confirm the appointment. Once there though everything was A-1!

Sandra Haug

Oct 22, 2015

Even though I didn't purchase my Ford Edge from Bill Pierre Ford I have my car serviced in Lake City.I brought my other car to bill Pierre Ford for service and was pleased with the way all business was handled. Everyone was friendly, efficient and respectful.

Eric Sanderson

Oct 22, 2015

I came to Bill Pierre after a nightmarish experience at Harris (not knowing at the time that you were affiliated). The experience at Bill Pierre could not have been more positive. Andy was an absolute pleasure to deal with and I appreciated the dealership providing a loaner when my custom order took much longer than anticipated.

Cristine Blair

Oct 21, 2015

I love my Ford Focus and Bill Pierre sold me my first Focus in 2004. Informative, friendly, not pushy and professional. I,would recommend them to my friends.

Robert Lepse

Oct 21, 2015

Our 2012 Focus was in for 30k check and a software update. Greg did a great job keeping us informed of progress and treating us well. We appreciate the report on the condition of the car and service that may be needed in the future. Thanks.

T. D.

Oct 21, 2015

very minor recall/repair issue. no hassle. polite, helpful, great staff who do remember me from prior visits. thanks.

Aurora Villanueva

Oct 21, 2015

2014 Ford Escape. Bill Mitchell is our service manager and always treat us with #1 customer service and always helpful in what we need and always energetic. Thanks and keep up the good work.

Douglas Mahon Ii

Oct 21, 2015

My sales person was Katie. She was amazing. She and Brandon (finance) went above and beyond with helping me. I would recommend them to anyone!!!

Kal Eggers

Oct 21, 2015

Paul Salazar is great. He got my truck right in when it had an issue and back to me in the same day. Thanks for the great service. Kal Eggers, 2008 F-250 owner

Jason Berry

Oct 21, 2015

Everyone was nice and very helpful the step of the way. Made sure I got good value for my trade in and got me a great deal on my fusion.

David Helton

Oct 21, 2015

The service was good. I did not have to wait after my appointment time. Unlike some dealer service departments Bill Pierre Service actually changed the oil filter as well as the oil.

James Ludwig

Oct 21, 2015

The service was very good. The service representative was very friendly and informative.

Amy

Oct 21, 2015

as always, Greg was super helpful - thorough, proactive, responsive. Appreciate the quick appointment and great customer service

Haigh Fox

Oct 21, 2015

staff was very interested in being sure I was happy with experience

Kasey Ortiz

Oct 21, 2015

Paul in the Service Dept. is always exceptionally nice and very good about keeping me well-informed on what the issue is as well as their progress.Pleased with the work done.THANK YOU!

Jamey

Aug 13, 2015

2009 Ford Edge and a 2002 Focus Svt. Bill Mitchell has been my go to guy for over 13 years,

Larry Wells

Jul 15, 2015

Always bring my car in. Paul Salazar is great to work with. You take care of me and what else could you ask for?

Benjamin Johnson

Jul 14, 2015

Great job...........................................

William Chism

Jul 14, 2015

Good customer service and I have going here since I first bought my new truck from Bill Pierre in 1999

Colin

Jul 14, 2015

Went in today to look at an Escape. Troy was super nice, informative and funny. He took a lot of time out to help us even though we were from out of town and he knew we weren't going to buy. If he is that nice and thorough even when he knows he can't make a sale he will be great help to someone looking to buy.

Jeff Klein

Jul 13, 2015

Everything that needed to be done, was done well and on time. AND they even washed my car. Nice work!

first time car owner

Jul 10, 2015

I just moved to the Seattle area in January and every experience that I have had a Pierre Ford has been phenomenal. Before moving up here I bough my first car - a Ford Fiesta. Greg has been excellent, kind, and always takes the extra time to make sure that I know everything that I need to know about my car. Ash is also great and really helped me when I had to have a new transmission installed. Thank you for all of the great work. I'll be back again soon.

Carol Merrill

Jul 10, 2015

As always, efficient, clear information, on time, ready when promised, and I get a wash job!

David Cox

Jul 10, 2015

I found a 2015 F-150 Sport on the Bill Pierre website. It wasn't at the dealership at the time, but I test drove a similar vehicle. Negotiated my trade in and the sales price, then took care of the paperwork the same day. The next day I picked up what I saw online. It was just what I wanted. Andy Copeland was great to work with. I've purchased many vehicles and he was by far the best salesman I've ever worked with. I also think it was helpful to work with someone that is similar to me, as Andy was. Damon also did a great job and he was a pleasure to work with. The other guys there that I don't know by name, were nice and fair to me also.

Kayla Gulley

Jul 7, 2015

I recently moved and this location is not convenient, however I still return here for service because of Greg and the great service he provides.

Tanya Finnicum

Jul 6, 2015

After trying to purchase a new ford explorer at a couple of other dealerships we went to Bill Pierre Ford. We had a great experience there. It was such a smooth easy experience. Matt Winthal listened to our concerns and helped us through everything. When the vehicle we came in for was sold he was able to locate another one and had it for us in a couple days. I would definitely buy again from them and have and will recommend them to friends and family.

Kevin Maher

Jul 5, 2015

I bought a Ford Focus, which went well, and drives wonderfully. The sales associates were all very friendly and welcoming and considerate. They made buying a car very easy, which is nice since I only came in to test-drive that day, but the whole process was made so stressful, I was talked through a process I would've probably put off and stressed out about all summer. So, thanks!

Sherry Atterbury

Jul 5, 2015

I entered the dealership with a definite set of criteria for a vehicle. The car is going to be used as a dinghy behind a smaller motorhome. It needed to be less than 3,000 pounds, automatic, able to be flat towed without an extra pump or preparation, and that my Road Master tow equipment could be used. From my research the Ford Fiesta would check off all these necessities. Jef Nelson met me in the parking lot and listened to all my criteria. Even though he was a bit unsure, he guided me to the Fiesta's on the lot. Unfortunately, there were no cars that exactly fit my needs, and this was my first time purchasing a car by myself, so I was nervous and unsure of the process. Jef, like a good counselor, was there to help me through it. I did feel a little pushed by the manager who negotiated the deal as I did not completely understand all the terminology, not knowing if I was being flim-flammed, and felt that I was not given time to think about it. (It was 6/30 so he was determined to get his monthly figures in.)In the end, I bought the car that works for my needs, but still unsure if I was taken advantage of. I might add, that I was pleased that the finance person allowed me to wait one day on grounds that I needed to verify the towing needs on the car. Also, we wrote contracts for both me alone, and one co-owned with my husband, not knowing if he would be able to come in to sign papers. As it turned out, he was not able to make it so I am glad that were able to do both.

Jane Forte

Jul 4, 2015

This was a routine check up with a few extras - getting a replacement key and having my spike spider holders taken off when my tires were rotated. Greg Karras is my service agent, he helped me set it up then rescheduled when something came up and was helpful as always. He knows just what I need done, always lets me know when it's done and if there are any issues and is always pleasant. I drop it off in the morning, catch a nearby bus in to work then pick it up on my way home. Couldn't be more convenient and the charges are always reasonable.

Kim Ambler

Jul 3, 2015

Superb focus and execution in fixing my Ford 150. Many thanks!!!

Janice Franett

Jul 3, 2015

I did not purchase a vehicle, but I did have a service appointment. It went very well.

Conor Macbride

Jul 2, 2015

I get a regular works package on my vehicle and my car is always going good! My service advisor Sundie is prompt and in a good mood. Thanks!

Cindy Klettke

Jul 1, 2015

Bill Pierre Ford is like Cheers - my service consultant Greg Karras knows me by name,remembers details about my life and lifestyle, and does his best to communicate with me every step along the way when my car is in the shop.

Ronald Mickelson

Jun 30, 2015

Our last experience with the Bill Pierre Service Department was, as always, excellent. Sundie Warner was very helpful in ensuring our van was ready to go by the end of the day. We would highly recommend the service department to others.

Kerry Hopkins

Jun 30, 2015

I had worked with Paul S. previously, so when my car had an issue I didnt hesitate to pick up the phone - I knew who to call. The problem was discovered, fixed and I was sent on my way. Another stellar performance from the service team. All of the gentlemen in the service department were professional, helpful and friendly. A pleasure doing business with you.

Donald Pethick

Jun 29, 2015

Service was outstanding. Been having service here for over the last 25 years'Have always been more than satisfied.

Michael Skidmore

Jun 26, 2015

Gregg my service tech always does an outstanding job and hustles to get my car and paperwork done quickly so I can get in with my day.

Cristine Blair

Jun 25, 2015

Bill Pierre Ford service dept consistently does great work, I have gone to them for 11 years. I recommend them to my friends. Greg Karras is my service advisor and he is friendly, knowledgable and professional. Keep up the great work.

Ron Vanpool

Jun 24, 2015

Your persistence in solving the oil leek was appreciated.

Pamela Means

Jun 24, 2015

Sundi was very helpful and provided me with all the answers to my questions.

MS FCG

Jun 24, 2015

Greg is so attentive and professional. He is excellent-truly outstanding. He is almost "old school" to me because he cares about his job and performance and the customer. Wow! 'Kind of unique in this day and age.

Judith Herriges

Jun 24, 2015

I purchased a 2012 Ford Fiesta at Bill Pierre Ford.The staff at Bill Pierre are always friendly and helpful. The service they provide is very good - I've rarely encountered any problem afterward. Keep up the good work!

Noel Wannebo

Jun 23, 2015

Bill Mitchell and the gang were great. It's always an adventure and now I know how to mouse proof my car.

Michael Mcmillan

Jun 23, 2015

I drive a 2010 Ford Fusion. For all but two of my oil changes/services I have gone to Bill Pierre Ford and would highly recommend them to other Ford owners. Greg Karras has been my service rep and he is always friendly and helpful. My oil changes have always been quick and without issue. Greg always makes sure to warn me about upcoming service events so I am never surprised by them. Services at Bill Pierre Ford have always been cheaper then other locations (ie Jiffy Lube) and i leave with a high degree of confidence that the job was done right.

Susan Fraser

Jun 23, 2015

Greg my service advisor is wonderful! Always happy to help with any problems I have and keeps track of what needs to be done.

Thomas Bogdan

Jun 22, 2015

The experience was easy and painless the sales rep was polite and efficient I found the experience satisfactory

Andrew Hollenbeck

Jun 22, 2015

Matt and George were very helpful to keep the purchase process simple and they managed all the details. This is my 2nd new care experience with Pierre, I'll be happy to recommend them.

DG

Jun 22, 2015

Greg Karras and the repair team in the service department are wonderful. Greg got me in same day when my battery was dead, and he and his team had it fixed within a few hours. Greg is so professional, kind, and thoughtful and really cares about his customers. He has always been this way with me, and it is greatly appreciated. He deserves a nice big salary raise as he is one at Bill Pierre that they do not want to ever lose!

Wayne Palsson

Jun 22, 2015

Got the squeak out of the steering very quickly. My truck was blocked by a vehicle without a key when I came to pick it up. Paul got it out though.

Dale Robertson

Jun 21, 2015

I had a pleasant non-pressured car buying experience at your dealership. Troy, Mason and Ted were nice, courteous and informative. I really appreciated the online information provided about the car.

Tammy Donaldson

Jun 20, 2015

it was excellent! A little hard to run down the busiest man there Tommy Smith but couldnt ask for better!

John Nesemann

Jun 20, 2015

The salesman we worked with had a wealth of knowledge about the Ford line of vehicles. I appreciated that he was a good listener from the start of the process. He kept in mind all the things we told him we were considering in a new vehicle as he showed us their inventory.

CBW

Jun 20, 2015

Brian Holmes was very good. I enjoyed his low key sales approach. He was knowledgeable about cars and easy to talk to. He made a stressful event pleasant. I am happy with my new car.

Cynthia Ringstad

Jun 19, 2015

Angel was great to work with. He was quick to respond to all of our needs and no pressure. He is a valuable employee and an asset to your team.

Barry Broman

Jun 19, 2015

I could not be happier about my experience at Pierre. Everyone was extremely knowledgeable, friendly, and worked hard at making my dream of owning a 2015 Mustang GT happen. They really work as a team there, and it has been the best experience that I have ever had at a dealership. And not just a dealership, buying anything in general. Everyone shook my hand and congratulated me on my purchase. It was a surreal experience, and still is every time I drive it.

Herman Kopecek

Jun 19, 2015

The oil change was done just fine and the car was nicely cleaned. The experience could improve if the website where I set up the appointment was more reliable for the technicians to perform the requested service. I got the impression that the service dept. is not sure that they can trust the website to give them all of the details.

Harish Janagama

Jun 18, 2015

I had my 2006 Ford Focus serviced with Greg Karras. As usual he provided an excellent service and I am very satisfied as a customer. I would take my vehicle back to this department, if needed.

P Voorhees

Jun 18, 2015

In shopping for a Focus, I asked several dealers to give me their best price for the specific vehicle I wanted. Only two or three gave me the information I asked for; others gave either misleading information or tried to sell me a car I did not want. Your whole crew was very helpful and professional. My only complaint was having to wait nearly an hour to complete the purchase, but given it was a Saturday afternoon and very busy, I suppose that can happen.

Greg Alan

Jun 16, 2015

I leased a 2015 Ford Explorer Sport. I dealt with Matt and George at the dealership and found them both to be professional and knowledgeable. I most appreciated their specific openness about price regarding the vehicles I was looking at. I also received a follow up call from George asking how I lived the vehicle and if I had any follow up questions.

Kris Burkland

Jun 16, 2015

Spent a little more than I had hoped for a 95000 mile check up. However the problem I had been experiencing on my 07 Sportrack have seemed to have disappeared. So is pleased with the result.

Anita Griffin

Jun 15, 2015

Paul took very good care of my vehicle. I am pleased with the thoroughness and trustworthiness of Bill Pierre Ford Service department.

Howard Handewith

Jun 12, 2015

Sundi got me the best discounts she could. She understands the problems I had. I trust her.

Gretchen Brevoort

Jun 12, 2015

Bill Mitchell is the bomb. We have purchased three vehicles from Bill Pierre Ford and have always taken our vehicles to your shop. Bill Mitchell has been our service adviser for years. Always helpful, informative and supportive of all our requests. Thanx!!!

Samuel Behar

Jun 12, 2015

The staff is always pleasant and helpful. Even when it was slammed, Paul Salazar made sure to get my car in and out of the shop in record time on an oil change.Besides the service department always being friendly, professional, and clean, I also enjoyed my purchasing experience at the Pierre showroom! That Jodie Simmons is a wonderful customer service manager. I wouldn't buy a car anywhere else.

Emanuel Meloul

Jun 12, 2015

Sandy is awesome! Wouldn't take my car to anyone else.

David Grubb

Jun 11, 2015

Bill Mitchell was great. He kept me informed during the duration of the services and had me in and out in a respectable time.

John Ungur

Jun 11, 2015

Very friendly environment. Great technician. The waiting time was acceptable.

Virginia Phelan

Jun 11, 2015

The staff was very helpful and freindly. Solved my problem

Jill Farbarik

Jun 11, 2015

Service was great. On line scheduling was not. Did not explain that loaners were just for extended warranty owners so left me unprepared for my day. And reminder email does not include time of appointment or location of service center. An address would have been nice for first time customers. Seems like easy fixes for your web master! Otherwise spot on thanks

George Morales

Jun 11, 2015

They successfully found a sticker stuck to my drivetrain (I think that's where it was stuck) that was dangling and making the noise I was hearing every time the car traveled. It was a simple fix, but nevertheless they found the problem.

Cristine Blair

Jun 11, 2015

Purchased 2014 Ford Focus , my 2nd Focus, had my 2004 car for 10 years.. Service is the best there. Greg Karras always takes good care of me. Explains the work , answers my questions and is prompt with call backs.

Andre Guerin

Jun 10, 2015

Even though I was 20 mins late, they still moved me in and performed the required service in an appropriate time frame. I would like to see a Wifi service offered in the premises while you wait for your vehicle.

William Woodman

Jun 10, 2015

A little mixup in when the car would be ready. The person who took the reservation indicated the job would be complete in two hours and I could wait, upon arrival I was advised that it would take much more than two hours to complete. Seems to be a disconnect at some level.

Gary Bricker

Jun 10, 2015

Our salesman Kelly was very good to us. He listened and honored our wants in how we didn't want to wheel and deal on a price. He took time to show us what we were looking and made the purchase easy. You have a good person working for you.My experience was positive in my purchased of my 2008 Jeep Liberty. Gary Bricker

Italo Carosiello

Jun 10, 2015

First time getting service done at Bill Pierre Ford, easy online scheduling and great customer service

Bret Duncan

Jun 9, 2015

Ford Escape - 30,000 checkup - car running great! Service done quickly, clean facilities

Frank Retman

Jun 9, 2015

Greg Karros is a very friendly and conscientious person to deal with and I generally find the service very good.

Chris Fix

Jun 9, 2015

Bill Mitchell is and always has been a tremendous service advisor to work with!!

Chris Pratt

Jun 9, 2015

bill Pierre ford has been great. Even when there have been issues the resolution was fantastic. I couldn't be happier

Leesa Justice

Jun 8, 2015

I enjoyed the experience. Katie Wright was very helpful and extremely knowledgeable about the Ford products she sells.

Clay Murphy

Jun 8, 2015

My experiences with service at Bill Pierre have been very good since we first started taking our Fords to them back in the year 2000. So good I even take our Chevy there for routine maintenance. Always treat us well and the the vehicles too. Wouldn't go anywhere else for maintenance and repairs.

Colleen Calkins

Jun 8, 2015

I bought a 2015 Ford Edge and I LOVE IT! Kelly, my salesman, was exceptional. He was very well informed and cared that I understood all about the car before and after I purchased it. I have been back a couple of times with questions that I could not absorb at the time of purchase and he has always been very kind and helpful. I would certainly suggest that anyone purchase their car from Bill Pierre Ford!

Tiffany Hanzo

Jun 7, 2015

I needed a car day of and they made it happen. My hopes to drive away with a new car were low but after my experience I am happy. I also did not go through a sales manager and worked directly with a lone person which made it quick and easy!

Sandra Haug

Jun 7, 2015

The staff was friendly, polite, seemingly efficient and timely. I don't have anyone check the work that has been done so that is why I say seemingly efficient. I only wish you could go back to some of the perks of the past, like washing the care after servicing the car. Thank you for being there.

Aurora Villanueva

Jun 6, 2015

Bill Mitchell our service manager is always ready to help us everytime we call for service.We have purchased two cars from Bill Pierre Ford and we will stay with Bill Pierre if we decided to buy our third car. Thanks.

James Ludwig

Jun 6, 2015

2010 Ford Fusion Hybrid. Every time I have had service at Bill Pierre Ford everyone has been courteous and service has been timely.

Micheline Huber

Jun 6, 2015

Quick and easy. Paul Salazar very helpful and nice

Brenda Stratton

Jun 6, 2015

Bill is always friendly and very helpful, as are all those I have dealt with there.

Karen Zak

Jun 6, 2015

My vehicle is a 1995 Ford Taurus. I take good care of it.I always take my car to Bill Pierre Ford and I am happy with your service and staff.

Madison Nikkola

Jun 5, 2015

Greg was very helpful and kept communication with me throughout the time my car was being looked at.

Aubree Bixman

Jun 5, 2015

I leased a 2015 Focus. Cristian was great and made my partner and I feel very comfortable through out our entire day that we spent there and with our decision to lease. We were happy with the final deal we made and are enjoying our new vehicle.

Michael Turnbull

Jun 5, 2015

My service tech was very friendly and helpful. He took care of me and my car from the moment i stepped into his office till the moment i drove off. I would definitely come back here for car services!

Everett Pierre

Jun 5, 2015

Bill Mitchell and the ford techs were Awesome! Thank You

Bill High

Jun 5, 2015

Job was found to be less costly than estimated. I don't have 50 characters worth of comment. Does that add up to 50?

Jk

Jun 5, 2015

This is our fourth time to Bill Pierre Ford and our third purchase from them! I don't think we will ever go anywhere else! They treat us like family there. Ayo was our sales rep this time and he was amazing!! His customer service was outstanding! We told him what we were looking for, how much we wanted to spend, and he made it happen! My husband and I were even more impressed with Ayo when he called us back a week after our purchase and let us know he found us an even lower rate that would save us almost $100.00 a month!!! He went above and beyond for us! We are proud owners of another new Ford!! We have told all of our friends and family about the great customer service we received from Ayo at Bill Pierre Ford in Lake City.

Diane

Jun 5, 2015

Staff is always helpful, tries to get me out as soon as possible while doing good work

Suzon Patterson

Jun 5, 2015

I love fords its all I buy I have 3 of them 1 1993 ford Taurus,1996 ford f250 4/4.still are running strong and our new one 2015 ford fiesta

Patrick Ducey

Jun 5, 2015

I needed service, I made an appointment for service, you did the service.

Erin Dybus

Jun 5, 2015

I own a 2013 Ford Focus. Greg helps me out with everything and anything I need! I am always well taken care of!

Martin Wilcox

Jun 5, 2015

Great customer service. Could do a much better job washing the car

Diane Schramm

Jun 5, 2015

Greg has be very friendly and helpful every time I bring in my Edge for Maintenance. I appriciate it, having taken my vehicle to other dealerships, he makes the difference on where I take my Ford.

Wayne Jines

Jun 5, 2015

While traveling I had 3 days in Seattle and they managed to change out my transmission while I was there. I didn't have to stay any extra time and Greg kept me in the loop as to what was happening with the car while they were working on it. Many thanks to Greg and the crew that helped me out of a bad situation!

gr8twon

Jun 5, 2015

The oil change light came on in my 2013 Ford Fiesta. Greg, my service advisor, was able to get my car in for the oil change & 15,000 mile service right away. Really appreciate that.

Charles Horning

May 13, 2015

We made an appointment with your Service Dept.(Apr. 5, 2015) to have a Re-call door lock issue completed. When we arrived, we were told that the necessary part was not available, thus we had to make another appointment, and returned several days later (Apr. 10, 2015) to have the work done. It would have been nice if someone would have let us know that the part was not available, prior to our scheduled app't.; would have saved us a second trip to your service dept., and the need to re-arrange some of our activities to accomodate the Service Dept. schedule. Fortunately, Bill Mitchell, of your service dept. has very good customer relations skills, and " saved the day" for Bill Pierre Ford. We had a full service done on the Escape, (about $900 worth), so expect that we wil continue to be occasional visitors to your service dept. in the future.Regards, Charles and Mary Ann Horning

Ashley Duncan

May 5, 2015

It was great things kept going wrong with the car but the service team took there time each and every time until the problem(s) was fixed.. they did excellent and Paul was amazing. I would definitely come back and recommend family and friends as well.

Jens Gruber

Apr 28, 2015

Fairly helpful and knowledgeable about the stats of the various vehicles we looked at.

Brandon Wysocki

Apr 28, 2015

I just needed my oil changed for my Hyundai Veloster Turbo. I have an extended maintenance plan through Ford, and they took care of that without needing to ask me any questions. They also had to get an oil filter from off site since my car wasn't a Ford, but again, they didn't bother me with the details until after everything was done.

Cristine Blair

Apr 24, 2015

I have a 2014 Ford Focus and have been going to Bill Pierre Ford service for the past 10 years. My last car was also a Focus and both times I purchased them from Bill Pierre Ford. The service dept is excellent in all ways and I have never been disappointed. My car purchase was easy and Salesmen were not pushy. I would recommend Bill Pierre Ford to anyone looking for quality, service and professionalism.

Jason Dardis

Apr 20, 2015

As always Paul Salazar is pleasant, responsive and helpful. I didn't even mention the mystery leak evident in my driveway, but during their 120K service inspection, Paul and his technicians found and mentioned a thermostat leak and helped to fix it.

Christopher Forehand

Apr 16, 2015

Outstanding - thank you - because of your sales person 100% reason I bought from you- really connected with my needs

Chris Garrett

Apr 15, 2015

I purchased a 2015 Ford Fiesta S. The staff was very helpful and was willing and able to work with me on the financing. It is one of the best car buying experiences. Highly Recommended.

DB

Apr 15, 2015

Greg Karras has been taking fabulous care of my car for years.And I appreciate the wifi access so that I can work from my laptop in the waiting room.

Charlene Conde

Apr 15, 2015

Wwe have a Ford Ranger one of many we purchased from Bill Pierre in 2002. The truck has been solid and true for many years helping us out with a hunting dog business we own. We have keep it maintained consistently and have never had a major issue until just lately. We were having hesitancy with the starter. It was taking a few extra seconds to kick over the motor. We took it straight to Bill Pierre and they identified the problem and it is now resolved. We were very happy with our Service Agent Bill and appreciated the good communication as well as the genuine concern to fix the problem. Thanks Bill Pierre; we hope to keep all of our Ford vehicles for a very long time.

Robert Cook

Apr 14, 2015

The service was completed in a very timely manner.

Bob Chrobuck

Apr 13, 2015

A little 'spendy' but not a compalint.I like Sundie.Work was on time and professionaly completed.Thanks for asking

Robert Lepse

Apr 10, 2015

Greg, service rep, does an outstanding job of greeting and caring for me when I arrive and so far has serviced our 2012 Focus very well.

Kristy Dickson

Apr 8, 2015

Everyone was friendly and helpful. I left 100% satisfied with my experiance.

Kirk Myklestad

Apr 8, 2015

Very friendly and prompt service. Always willing to answer questions and help explain what maintenance is necessary and what isn't.Overall great experience, cant recommend enough!

Dana Bowdish

Apr 7, 2015

I love working with Greg. Total professional.Stupid review wants 50 characters, so here you go...

Brad Johnson

Apr 6, 2015

First time I have been in and I had a good experiance

Yodchai Juisuwan

Apr 4, 2015

Big help from sale man get the job done fast...thank you for your help.

Marcia Ripley

Apr 4, 2015

Paul Salazar is great to work with, and keeps a good eye on the upkeep of my vehicle.

Mark Hallam

Apr 2, 2015

Very easy to drop car off and notified when done no hassles.

Timothee Dettweiler

Apr 1, 2015

The trade in value on my 2009 focus seemed low, but overall it was a good experience and the team was friendly and helpful.

Debra Sallee

Apr 1, 2015

You were courteous and friendly. You did an amazing job on my van and I will be back......thank you.

Brian Kiehn

Mar 31, 2015

Excellent coroner service. Friendly, helpful and quick.

Kerry Hopkins

Mar 31, 2015

I have a 2002 Ford Escape.. this is my daily driver. When my Escape started to give me an error code I called your service department and Paul said come in right away! I have a number of Fords in my fleet from early an early C-600, mustangs to the latest 2014 GT500 - Since meeting Paul Salizar in your Service Department, I have made a change from where I used to get my cars serviced... I wouldn't take my cars anywhere else now. He is professional, kind, has great follow up/communication skills. The most surprising aspect of working with your service team.. the old school customer service. You just don't get that vibe anymore, anywhere. Your team at Bill Pierre had a can do, yes Ma'am attitude. I was inquisitive as I weighed my options. I asked many questions and Paul showed me patience and walked me thru some of the steps. The work I had done was not inexpensive - I asked to have the motor replaced and other tid-bits. When I picked up my car she was tip-top and spotless - they cleaned her inside and out! The investment in this car will now give me another 10+ years and I look forward to working with your crew during that time again! Thank you!

Robin Nelson

Mar 31, 2015

Your staff is very friendly and helpful.One thing they forgot was a window sticker letting me know when I should return formy next oil change.

Barb Cantu

Mar 31, 2015

I appreciate I can get an appointment quickly. Paul and the crew are great!

Diane Scillo

Mar 31, 2015

I have a 2012 Ford Escape. I love the car. My service rep is Greg and he is always so polite and helpful. He is always willing to work with my schedule and he is very good about advising me what work needs to be at that time and in the near future.

Maura

Mar 30, 2015

The service I received was great. I love that you have shuttle service to/from my home. I also appreciate that you wash and vacuum my car after being service. I also wasn't upsold on things that I don't need. It's those "extras" that will keep me coming back!

Barbara Litchford

Mar 27, 2015

Even though my car is now 15 model years old, I would never consider having it serviced anywhere other than Bill Pierre Ford. Paul Salazar has been my Service Advisor since day 1 (except when he moved away temporarily)and I can always rely on him to provide me with the best service, advice and value for my dollar.

Sue Ronald

Mar 25, 2015

I like checking the vehicle in with the same rep each time I bring it in for service. The issue I brougt the car in for has been taken care of had my 100,000 mile check and tune up and ready to hit the road. Thanks for the good service.

Carrie Robicheau

Mar 25, 2015

Paul Salazar always provides an excellent service experience - the perfect blend of friendly and professional. I feel confident having our 2 Fords serviced by the Bill Pierre team under his supervision. Sometimes I receive calls with questions about my vehicles while they are being service, which lets me know that the team is thoroughly servicing my cars and paying attention to their history. To me, that is true customer care.

Armand Bates

Mar 25, 2015

service perfect as usual. Bill Mitchel the best. wwwwwwwwwwwwwwww

Norman Siler

Mar 25, 2015

I returned for routine service (The Works, oil change, tire rotation, overall inspection) while again in the Seattle area (from Wisconsin) because 1) service was prompt and begun on-time, and 2) service writer Paul S went the 'extra mile' to schedule my appointment in July 2014. He chanced to take my call this time also, scheduled to fit my schedule, and was as cordial and easy-going as ever. And, again routine service was on-time and completed within the hour. Kudos also to the unnamed mechanic who accomplished the work, then parked my Taurus X thoughtfully facing 30th Ave N so I would have the easiest safe exit after all was done.

Gloria Schwarz

Mar 22, 2015

I have been a client since I bought my 2001 Ford Escape brand new. My tech, Paul Salazar, has been taking care of my car ever since, except for the few years that he was in Minnesota. I moved to Olympia ten years ago but still make the trek to Lake City because I am used the the special care that Paul and his crew give to my car. I buy tires that I get good prices on, thanks to Paul. I will continue to come for service as long as I have my vehicle. It looks and drives like a new car!!!

Fred Karpoff

Mar 21, 2015

Knowledgable service rep. and pleasant to discuss repairs needed

George Mclean

Mar 20, 2015

Excellent service. Vehicle was ready when promised.

F. Mckay

Mar 20, 2015

The service people are always very nice, helpful and knowledgeable.

Kyle Anderson

Mar 19, 2015

I have never been at Pierre Ford, Lake City when they were not helpful and courteous. Thank you for such great service over the years!

Sara Thornquist

Mar 18, 2015

The vehicle repair was completed in a timely manner.

Debbie Savage

Mar 18, 2015

Last week we decide it was time for a new car. The only place I wanted to go was Bill Pierre Ford, trust , honesty and a great friendly place! My ex purchased two trucks over the years here.!. We arrived and was so surprised ,looking for a new car was fun with Katie .Katie helped us through every step ,taking the time to educate us on our choices, makes models ect. Katie's product knowledge was so extensive ,helping us make the right car for us after a few try's ! Well we found our new SUV 2015 Ford Escape so happy easy to drive,the style, everything we wanted! Katie programmed all our radio, phones , we sat in our new car and went over all the features , Katie made everything so personable .Johnny in the business side was great ! Found us a great interest rate and Leander thank you to everyone !

Jason Howard

Mar 17, 2015

Easy going, knowledge staff. A pleasant experience.

Karen

Mar 17, 2015

My vehicle is a 1995 Ford Taurus, almost 20 years old now.The service was great, as was the staff.It cost less than I expected, which was a nice surprise.

Leslie Duke

Mar 16, 2015

Paul Salazar has provided excellent service for almost 2 years. We moved here from Indiana with our new little Fiesta...and he has been polite and helpful with all concerns and service!!!!

Ethel La Rose

Mar 16, 2015

Greg worked very hard at finding the problem with my car which was the fuel pump working spasmodically. I appreciated the time he took tracing it down and keeping the repair costs as low as possible.

Danny Carrao

Mar 16, 2015

I take my 2013 Ford Edge to Bill Pierre for regular service. They're great, Sundie is my assigned rep and she's friendly and fast. They don't nickel and dime you, just do good work and you're in and out. Kudos to them!

Derrick bell

Jul 6, 2014

We were buying out state had a friend drive 4 hours to go look at vechile and salesmen miss lead us totally on a 12 passenger van verses a 15 passenger new up front we were looking for a 15

ANTHONY

Mar 17, 2014

Bought a 2010 BMW 335i that I saw on Cars.com. Talk about high pressure sales! I was handed off to 5 different people who each tried to negotiate terms...when I agreed to someone's terms, they would hand me off to another "sales manager". When reviewing the final sales contract, they added GAP insurance, extended payments out for years more than we agreed and slipped in an "extended warantee" that I didn't agree to. It was as if you were at odds with the sales team the moment you expressed interest in the car.

Erich

Feb 2, 2014

I purchased a used Volvo from this dealer. The sales people were never pushy or annoying. The facility was clean and comfortable. The price of the vehicle was the best that I could find anywhere. The one complaint I have is that their online advertisement was inaccurate and mentioned features that were not on the vehicle, which I did not discover until after I had already driven out to see the car. Do your homework and make sure the vehicle is exactly what you expect before making a trip. Otherwise a very pleasant experience.

Jonas

Jun 6, 2013

This is the second f150 I bought from them. Was what I expected, nice sales people and it didn't take much time. Shane was great, I recommend asking for him.

Tommy O

Apr 1, 2013

My wife and I are a little beyond in years so we are not as sharp as we used to be.We saw the news the other day and felt a little relief since now we know we are not the only one's screwed by this dealer. Apparently its their practice to change the Internet prices if they think they have a customer who doesn't look at the Internet prices on a daily basis. Then we get to the finance manager(Val something)and we get a warranty "thrown" in at the payment only to find out that the term went up 12 months without telling us. When we went back in we were told we cannot cancel the stuff "thrown" in. I found out after contacting the Attorney General, that too was a lie.

College Kid

Jan 11, 2013

Antonio helped me and my father pick out my first new car. I went in for the Fiesta, but ended with the Ford Focus. It was not much more money and I love it!

Fordisgreatusa

Dec 1, 2012

They were very helpful and were not pushy at all. They were also accommodating. Overall great experience!

O'Ryan H

Nov 29, 2012

The management is straight forward and easy to work with. Our salesperson Shane was very professional and helpful which made the process easy going. If you need a car ask for Shane. Thanks for all your help!

Steckman

Nov 28, 2012

George was very nice to deal with he made the buying experience very easy and simple I glad to have dealt with him and his manager Richard I will recommend them to my friends and family

Carolyn B

Nov 28, 2012

As a Prius driver for many years I was nervous switching. Shane helped me with my new car purchase, and I love it.

Meepo

Nov 24, 2012

I went to a few dealerships before I went to my appointment with shane to test drive some used cars. I should of met shane first.

Makers Mark

Nov 24, 2012

Antonio is the most professional car salesman I have met in my 2 weeks of shopping. Thanks to you, I have a dealership I trust

SwedeFish

Nov 24, 2012

Mason was really nice, and knew a lot about the escape. That hands free stuff is a bit out of my league, but he was so helpful! Thanks!

Kristi

Nov 24, 2012

I purchased a BMW 328 from Pierre Ford and am so thankful for the awesome deal, and great buying experience! James, nate and Brandon were amazing and made the experience quick and easy! I will recommend to all my friends. Sincerely, Kristi Cruz

customer

Nov 23, 2012

Worked hard to find me the car I wanted and were willing to work out a deal I could accept.

Lynne

Nov 23, 2012

Great service - would highly recommend their sales dept,

Ford for life

Nov 23, 2012

I have been a Ford guy my whole life, and with the way their cars look now I will continue to be one. Ask for Mason.

Chris Richards

Nov 19, 2012

George spent 2 days with me helping me on my car purchasethe process was easy and hassle free I will recomend him to my friends and family.

Charlene G.

Nov 16, 2012

Got my new Focus from George and Matt they were both great explained everything and made it very easy.Thank you guys.And the sale manager Scot was very nive a probably the best looking man I've seen at a Ford dealership

Steve B

Nov 16, 2012

I got my new Truck from Josh B. he was great very professional made the entire experience easy.And his manger Richard was awesome thanks guys

Curtis Sweatt

Nov 16, 2012

Josh was very helpful and knowledgable about the products. he listened to my wants and needs and made a real effort to get me what I wanted. I am very pleased with the experience. I was particularly pleased to hear him offer to help me set up the nav and Bluetooth system in the truck I decided to purchase.

Seer

Nov 6, 2012

Great buying process! The dealership itself could benefit from some remodeling.

Not a BOSS

Oct 23, 2012

I worked with Matt in getting a new or used mustang. Having a GT500 himself, he knew about the product completely. Thanks again Matt.

Billy

Oct 5, 2012

I took my daughter in to get her first car and Steve was great very helpfull and easy going.Thanks Steve

NotPalin

Sep 27, 2012

I bought a vehicle from this dealer, that was shipped to Alaska. We saved thousands going this route, then buying from our local store. Kyle was really amazing, handled everything until the very end, in which Matt helped us. Love this dealer, highly recommend.

Sandy

Sep 19, 2012

Easy buying experience. We took care of the price and the trade in before I ever came in to see the car. It was waiting paperwork was ready and we bought a car! Thanks guys!

Newcarowner

Sep 19, 2012

So we were looking to lease a new Ford Edge, James and Scott were of great help, answered all our questions patiently (and there were a lot!) and gave us a great deal. We drove back with a 2013 Ford Edge, Thanks guys!

Kim Young

Sep 11, 2012

Junior made it easy to buy car. I was done very fast.

Solar Winds

Sep 11, 2012

I have been looking for some time for the exact truck I need to tow our family trailer. I was a little nervous asking this dealer to help me find one, the last time I went there years ago I did not have a good time. I worked with Kyle over the Internet who set me up with a guy he called "super duty" their truck expert. He was quite younger than me, but very friendly and knowledgable. The truck I wanted wasn't available, so he found one from another lot. I came back a few weeks later and worked with a fellow named George, Matt's friend and he was pleasurable and also knowledgable. Thanks again guys, you changed my mind about your store.

Jordan

Sep 7, 2012

Awesome experience at Bill Pierre Ford on Lake City. Shane H. and Eric B. answered a million questions and made us feel very comfortable. We actually ended up buying the exact car that Eric himself owns, which was a huge credibility boost when we discussed the quality of the car. As a 30-year-old practicing attorney, it seems silly to admit that this was my first car-buying experience. But Eric and Shane made me feel like an old pro, as if we are all on the same team. When they didn't have exactly what we wanted on the lot, they stayed in touch with us and called when our dreamcar became available. We ended up walking away with a perfect car for us and our growing family. I highly recommend working with this excellent operation.

Orca fan

Sep 4, 2012

I was looking for a Fusion SEL AWD and found one on the internet but it was in Lake city. I contacted the dealership and dreceived a call back within 10 minutes. The salesperon , Richard Jacobs, located the vehicle, let me know what the price would be if I didn't meet the criteria for two of the rebates . I contacted him by phone and requested an appt. to see it. Unfortunately I arrived early. I was helped by Bill Mullally until Richard arrived and then they worked together. The sale went perfectly, just the price I was quoted and Richard showed me all the little extras that came on the car . He even called two days later to see if I had any more questions. Best experience ever!

SugarnSpice56

Sep 4, 2012

I saw a few trucks online and Kyle B was the salesman who talked to us. He sent us e-mails of other trucks, even ones nicer at a lower price. When my boyfriend and I got there he had all of them ready for us. we probably drove 6 trucks before we decided on a Ram. We wants the new F-150 but we couldnt afford it and Kyle encouraged us to buy the one that fit our budget and didnt just cram us in whatever what the most expensive. He was very funny and knew EVERYTHING about every truck, except the toyota because "he was a ford guy" lol It took a while to get our paperwork done, but the finance guy was nice too. Overall, i never thought we'd have fun buying a car, but it was a blast. Ask for Kyle if your gonna buy a car!!!

De Guzman

Aug 26, 2012

George and Erick were great they got me a great deal on my new BMW I am glad that got to work with them I'll recommend them to all of my friends

Ralph

Aug 26, 2012

went in with my Dad and Steve got us a great deal Thanks Steve

Suesie

Aug 24, 2012

went in and got a new car from Pierre Ford Thank you Steve for a great deal and a great experience

Jeff Baccetti

Aug 24, 2012

This is my 3rd car that I have purchased from from Pierre Ford everytime I was treaded fairly and with respect. George was professional and handled the transaction fairly fast.

John V

Aug 24, 2012

Professsional and courtious. The car was ready for us when we arrived. Easy

Cheapscape

Aug 18, 2012

Pleasant shopping experience, fun environment and very low pressure to buy. Handsome young sales force and well treated from start to finish.

Ricky Brown

Aug 13, 2012

George made the whole experience easy and fast. I am very happy with my new Ford Explorer I will definately recomend pierre ford to all of my friends and family

Captain

Aug 12, 2012

I bought an explorer at Pierre Ford from Steve and everything went well.Steve was a pro and easy going Thank you

Bobbie

Aug 12, 2012

I went in with my family to get a SUV and Steve made the experience easy.we were in and out in no time thanks Steve

Larissa

Jul 30, 2012

Very pleased with the service I received. I would recommend to others.

Clair

Jul 30, 2012

I went in and got a car from Steve and he was great courteous and Professional if you need a car go see Steve at Pierre Ford!

Buy American

Jul 29, 2012

professional and efficient process, good price and selection

Mariner989

Jul 23, 2012

I worked with Richard over the Internet for a few weeks as I was doing a lot of research before I bought. I take very good care of my cars, so it's been awhile since I had bought one. Thanks Richard for making everything easy and sharing your knowledge with me.

Salsero06

Jul 22, 2012

Came in to purchase a new car, and they were very informative about the car and history of it. Worked with me on figuring out the right financing plan.

G2WMS

Jul 15, 2012

Josh Boulay at Bill Piere Ford did a fantastic job answering my questions and taking great care during the sale. Josh was very familiar with all the car options, and was helpful educating me on how to utilize the features. I would recommend speaking to Josh if you are in the market for a new ride.

jjisafd

Jul 14, 2012

The salesman, Rich, was very helpful. He was honest and straightforward and dedicated a lot of time to a small, used purchase.

Seattlegh

Jul 6, 2012

I recently traded in a car at Bill Pierre Ford and purchased a new vehicle. The sales staff were willing to work with me and arrive upon a more than fair trade-in-value on my old car and purchase price for a new one.

Gail and Scott

Jul 6, 2012

Our experience was excellent. Very fast and efficient!

mother

Jul 2, 2012

I came in not really clear if I would purchase a car or not. I knew I wanted an SUV and to stay around my current car payments. Richard Jacobs was our customer service rep and was beyond helpful and most important real. He made sure that all my requests were met and was fun to deal with. I can't say enough about my expierence with Richard and would really suggest buying a car from him.

Sales rep

Jul 1, 2012

I had called another dealer that did not impress me at all with their product knowledge. I decided to check with Bill Pierre Ford and was helped by Jason who was courteous, knowledgeable and low pressure. Upon arriving Jason introduced me to Josh who also made the decision as smooth as possible. Buying a car is always stressful, especially as a female but I felt they were upfront, courteous and professional. All that you could hope for when shopping for a car.

Back in Luxury

Jun 30, 2012

Super easy process. Most of the buying process started online in luxury of my own home, via internet. We came in looked at three cars and since they already had our finance information it was just a matter of picking the car we liked and then signing the paperwork. The negotiations were super easy, no getting the "run around", we were just shown the bottom dollar and that was it. Will definately come back.

Family Man

Jun 24, 2012

Needed a good used SUV at a fair price, Pierre Ford delivered. Val, Jason and Josh worked hard to get me what I needed. Highly recommend this dealer. Thanks guys.

Escape

Jun 24, 2012

Recommend Pierre Ford, people are nice and very helpful. Will definitely go back for my next vehicle. Thank you Josh and Jason for all your help.

Tony seattle

Jun 23, 2012

Made buying process easy. No hassle and very straight forward.

Bushido

Jun 23, 2012

Car buying is never fun but Richard made the process smooth and painless. We quickly came to terms that I felt were fair and agreeable and was within a short time rolling out in my new FJ crusier. Thanks Richard and I will be sure to pass your cards out.

AOG Dave

Jun 23, 2012

Josh was our Salesperson. He did an excellent job. Was professional, courteous, and answered our questions promptly. Better still, he didn't bluff when he didn't know the answer. I would certainly recommend him to other buyers.

Theod

Jun 23, 2012

I bought a used car from Steve and he was great low pressure helped with what I needed for my family

Phill

Jun 22, 2012

I went in just to look and Steve helped me find exactly what I wanted thank you for a easy no pressure experience

Proud Father

Jun 22, 2012

We wanted to surprise our daughter with a new car for graduating the UW this year. The dealership was not too far from campus where she was, so we had her meet us there. We told her that we were getting her something used, 100k miles or more, really cheap. Little did she know we had already purchased the fiesta for her, and the salesman had it ready for her all washed up and clean. Very proud of my daughter, and was very happy how involved the dealer was in making that special day even more so. Thanks a lot guys.