Used Cars for Sale at PLAZA HYUNDAI in Brooklyn, NY

tycoon1950

Nov 10, 2016

Daniel was extremely friendly and successfully helped me get the car I wanted and at a price I was willing to pay. He told me that I could take the car to any Hyundai dealer for servicing.

eli2010

Nov 8, 2016

Satisfied. As I advised the representative what I needed for my car, combined with what is being provided, and it appears to be a good choice. I was also able to use $30 coupon offer.In addition, the wait time was exactly what the representative advised me, and I also asked for a part on my windshield to be secured, and that was completed.

TNTbliss

Nov 8, 2016

Good service, the turn around was not bad, since I did not have an appointment. I did not have to wait long to get my car back after paying for service.

leelee

Nov 7, 2016

great service.I will definitely buy my next car from them ! If sales is as good as service it will be a go for me

Marshllp

Nov 6, 2016

The service representative was great. Service time was as promised. Online appointment was convenient. Price is on the high side but it's a dealers so I'm not surprised

Scott777

Nov 5, 2016

I did a lot of research on line and settled on a Hyundai or a Honda. Since Plaza sells both, the salesman had no problem walking my wife and I through both showrooms to compare. I also went in with TruCar quotes from Plaza (which were rated "great price" and they honored them easily. Our sales rep, DJ, was easygoing, knowledgeable and professional. The only reason I can't give this review 5-stars is because the whole process took way too long. In fairness, it was a Saturday and they were moving a boatload of cars. But still, 5+ hours is too long.

Smetzger01

Nov 5, 2016

Good service and easy to make an appointment. Wait was longer than I anticipated but was worth the wait. The service wait area had plenty of amenities but the wifi password wasn't working. Will use again. Thank you!

Dennis Ostolaza

Nov 4, 2016

This dealership just does quality service, great work and had the best friendly environment. From the moment you arrive till the time you leave they provide excellent customer service. I highly recommend Hyundai Auto Plaza. Two thumbs up!

mtama2740

Nov 3, 2016

Was very happy. My family was also happy and this is one of couple Hyundai's and hopefully more to come. Thanks to Marvin and Blake for the wonderful and always nice experience.

oriel.weinberg

Nov 1, 2016

Eli was patient and explained everything in a concise manner appropriate for first time leasers. We were given service with a smile. In addition, the car was pristine and more than met our needs in the best of ways with an unbeatable price.

Eric Lamont Harvey

Oct 31, 2016

My sales person came over.to my car ,I didn't have to wait long ,took my information ,asked me if I made an appointment. Took good care of my car and had me on my way

Kelvin Ferguson

Oct 31, 2016

the service was good didn't have to wait long to be seen even when i had to come back there later in the day i was seen within 5 minutes

Michele

Oct 30, 2016

My appointment was at 11:00 a.m. and I wasn't checked in until approximately 11:45 a.m. I told Dave, who checked me in, about my terrible experience there last year when everyone left the office to go home without giving me my car. Dave was terrific. I got a state inspection, oil change, new windshield wipers and asked him to find out why my sunroof would not open all the way. Three hours later I walked over to check on my car's status and Dave himself was scraping gunk out of my sunroof with the help of another worker. Everything else had been done already, so he let me stay with the car. He and his coworker were extremely nice and did a great job. Then he had my car washed, which has never happened in all of the years I've been going to Plaza, first with my Honda and now with my Hyundai. Unfortunately, while he was scraping gunk out of the sunroof, his boss walked over and began talking to me in a nasty manner when he didn't even know what he was talking about. I told him I was not going to speak with him after he upset me, so he walked away. When I asked who the jerk was, I was told he was Dave's boss, Casal (not sure). Later he came over and apologized and started trying to be nice. The people who check in the cars and work on them are normally very nice. The people that I had a problem with last year worked with the cash registers and left me to find my own car. The person who checked me in last year had gone home before the cash register people. If a new place opens up, I will be very happy to never go back. I left at approximately 3:45 p.m.

debra j grant-reason

Oct 25, 2016

The service was excellent and i didn't have to wait long this time. Mathew was excellent on explaining the wait time. I was able to get an appointment right away.

KarineAber

Oct 23, 2016

I am writing to you to express my appreciation for the excellent customer service which I had received from your company on my last visit to your Service Center. The staff was warm and accommodating, and they were helpful to me. They took care of my both cars in one day. Thanks again!Returning customer,Karine Aber

Natalie Brown

Oct 20, 2016

They representative and mechanic Jr explained and showed the problem with my vehicle. Seeing the issue is always good and makes taking care of the easier.

Tonys car

Oct 18, 2016

First of all I would like to state that staff was very friendly and professional There is a problem with the so called warrenty. I believe my transmission problem should have been covered under the ten year warranty. I truly believe that it was slipping hairs to say it was the coolent system. Farther more I was told that if I was the original owner I would have been covered. I was told when I purchased the car it would be covered The service department realized this and lowered the charges Thank you for any consideration you may have

ebowen255

Oct 15, 2016

It Was a very humble environment, no hassle got the car I wanted with the price I want and mr.cayenne was very helpful with that. Will buy another car from him.

DIANA PENN

Oct 12, 2016

All my questions were answered and based on those answers, I made my decision to purchase.Very happy that I was able to drive off the same day out of the dealership with my New Hyundai Elantra..

Jdmoney63

Oct 12, 2016

I had a great experience today at Plaza Hyundai, as I came in for an oil change, tire rotini, and quick point inspection. I received outstanding service, quicker than usual, great price with coupon, and a free car wash. Tabitha was great!

isoladorothy

Oct 11, 2016

Everyone in plaza hyundai was very nice and I am very pleased with my experience with plaza hyundai. Also the sales consultant was very knowledgable and answers all my questions.

soulsyn2001

Oct 8, 2016

Dexter and ivy were so friendly they made me feel like i was so important the whole process was painless and stress free thank you dexter and ivy

Caleb

Oct 8, 2016

From making my appointment, to check in and repair, I couldn't be more satisfied with the service. Everyone I dealt with is extremely professional and my car runs great. I received top tier customer service and satisfaction.

cupons

Oct 6, 2016

I was treated with the utmost courtesy. Noely was especially helpful. All work was done in a timely fashion. John (shuttle driver) was very nice and went out of his way to make my ride comfortable and safe.

Febbie23

Oct 4, 2016

My car was in at the appois.ntment time. I was greeted very nicely and was explained in detailed as I the paperwork was done. My advisor, Tabitha Velez was excellent. She was polite and patient with all my questions.

UncleB

Oct 3, 2016

I had a 1:30PM appointment, got there 1:10PM drove into receptive area got out of the car and stood by the car door for sometime till an employee asked me to move my car forward which I did. Sat in car another employee asked me to move the car to another lane even offer to do it , I let him move the car. I watched other cars came and taken to be serviced. At 1:40PM I had to ask an employee if I were in the wrong place then my information was collected and the car was removed about 8 minutes later. Well I waited till 4:48PM when I was called by the advisor to tell me the car was ready. I think the service took too long. I have been there before and did not have to wait so long.RDB.

justserene

Oct 3, 2016

We went in to look at purchasing an affordable used vehicle but when we couldnt find something within our budget, we were given several options, and I mean several (about 4 other options including a test drive!). After much descion making and an entire day spent, we walked out with a fresh new crisp blue 2017 Hyundai Elantra! Staff was great and worked with us until we were satisfied. Great experience for sure!

Joe

Sep 29, 2016

Quick and easy drop off with free transportation to the train. Phone contact made to discuss services needed after full inspection. Quite pricey but car seems to run okay for now.

zzslothzz

Sep 29, 2016

My experience and transaction with Plaza Hyundai has been very smooth. Would do business again. Knowledgeable of vehicle, cost was perfect, and car was delivered in a timely fashion. Thanks.

isoladorothy

Sep 28, 2016

salesman was very nice I believe his name was mohammad he was really great answered all my questions and gave me all the information I needed to proceed with him on buying the actual car. The managers were also nice and made me feel really welcomed they also answered all my questions as well. Overall great experience , would definitely get my next car from there

anatolyeyzenberg

Sep 27, 2016

Was very very happy and would let every one know about my experience at plaza hyundai, And with marvin cayenne will be back there is the future .

joycemenkes

Sep 27, 2016

Marvin took good car of me made sure it was a simple process and that everything went smoothly, if ur going to plaza hyundai ask for Marvin cayenne

bigten72

Sep 24, 2016

Was in and out very fast told them I had to be in work by a certain time and they made it happen very pleased with the dealership

cargal07

Sep 23, 2016

excellent service. fantastic deal. all we expected and more. I currently lease a Camery but will consider a Sonata the next time around. Sales person Mohammed was new and his Manager James Lalanne we able to offer us a great deal. We were very pleased. Live in neighborhood and will use again.

ryankimberly4

Sep 20, 2016

Hyundai made me feel like family! I will be back and I'm sending all my family and friends. Daryl paid for my lunch along with moms and my 2 small daughters. Thanks so much Dj your the best!

Pinny S.

Sep 20, 2016

I got very good customer service from beginning to end, it was really smooth and they have resolved the issue i was having with my vehicle, I was helped by a representative named Noely she was really nice and handled everything very professionally! I couldnt have had a better experience

akasem75

Sep 17, 2016

I would like to thank the dealership for the cooperation and I wish to continue buying a cars from HYUNDAI next time thank you again

drmikefrog

Sep 14, 2016

Jacob was a highly professional, caring effective and helpful service representative. He carefully discussed everything with me and delivered on time. He went out of his way to make sure things got done and personally spoke with mechanic and valet who got my car quickly on departure.

kmiceli314

Sep 9, 2016

This was the most pleasant auto buying experience I have ever had. My salesman James was very informative and extremely helpful. The staff overall was very knowledgeable and was able to answer any question I hand right away. I never felt more secure with such a big purchase. I will definitely be going back to Plaza Hyundai once my lease is up and recommend everyone I know who is looking for a vehicle to James.

Loreen Gaines

Sep 3, 2016

I went in for an inspection and was told by another customer that it may take hours before I can get it done. But to my surprised it was very quick and the service was outstanding

chino

Aug 31, 2016

it was a good experience ,they treat me every nice .I want to look at use car did now what i wanted i left with a 2014 hyundai

3.3go

Aug 30, 2016

I have felt with this dealer in post warranty on a few occasions. I have no post repair problems. The installations are always complete no minor parts missing or items overlooked. The work is well done and timely.

SAmmy

Aug 25, 2016

The customer service was amazing the staff is great treated you with respect and kindness and was very helpful.Dave had me in it out in no time

pmurach

Aug 24, 2016

I was at the dealership for routine maintenance. From start to finish........the entire experience went smooth and easy as I was expecting. Great job!

Mr.B

Aug 23, 2016

They took care of my car's recalls fast and efficiently. Tabitha, my service advisor , was helpful, responsive and courteous while Charlie, my shuttle driver, was informative, pleasant and above all a class act. Thanks Plaza Hyundai, I couldn't have hoped for a better experience.

Ms. B

Aug 23, 2016

My vehicle was serviced in a timely manner. Service reps were courtesy and helpful. When I arrived to pick up my vehicle it was ready in minutes.

Jakob plaza

Aug 16, 2016

After firing few nasty people the place become organized I hope it's going to continue do be better and the main boss should be more control on the workers lot of customer not happy

karrina C Brown

Aug 16, 2016

Dave was a professional assisting both with the servicing of my Hyundai Sonata and my mother's Santa Fe. He was knowledgeable, professional, patient, and thorough in the way he dealt with us. The waiting area was both clean, inviting, and very cool especially since we're experiencing a heatwave here. I only come to Hyundai Plaza because you get what you pay for and more.

Lesbia

Aug 14, 2016

I received very good service. The information was clear. I was given details about the price of the tire. I also was informed about how long it would take to get it done.

Bianca

Aug 12, 2016

The service wait time has improved since my last visit. Tabitha was wonderful by greeting me with a smile and suggesting the recommended service for the mileage on my car.

amazon1431

Aug 12, 2016

The service was great. I had lots of questions and they were patient and explain everything to my satisfaction. I am happy with the car thus far. It's my first Hyundai

Tamisha5

Aug 12, 2016

My visit was great...however, they need a better car washer....he didn't wipe the car down properly and left residue on the car....no vacuuming was done as well...and that should be included

Doc Holladay

Aug 11, 2016

Was greeted promptly and heard out my other issues. Was called when service was done and resolution for other issues seem to be accurate. No complaints

KASHAUN1

Aug 9, 2016

After my previous experience in was still on the fence about coming back. However, this visit I was put at ease because the staff member made every effort to make the situation right this time around. I have a little more faith now. This was a much better experience and I am grateful....,

Loubert Michel

Aug 9, 2016

I own a 2015 Santafe. I brought the car in for the 30,000 service on Saturday, although I only have 27,000 miles on the car. The next day while I was driving the car, I put the air conditioner on and it was blowing hot hair. After driving the car for 20 minutes, it overheated. So I poped the hood to figure out what was going on. it turned out that whoever worked on the car did not put the radiator cover back after putting antifreeze in the radiator. The radiator cap was left on top of the radiator next to the hole it is supposed to cover.Since I was very far away from the dealer, I ended up putting wather in the radiator and cover it with the cover they left on the radiator and all of a sudden, the ligtht that came on in the dashbord turned off and gage went back to normal. This is unacceptable. Whoever worked in my car should be fired. That negligence could have affected by life and the engine. The car could have easily set on fire If I did not stop to figure out what was wrong with the car

Khalia Brown

Aug 5, 2016

I had a great experience at Plaza Hyundai! As a FTB ( first time buyer) the employees there were amazing people and worked their absolute best to make me feel comfortable and happy. I have to give special shouts out of appreciation and genuine thank you's to James and also the finance supervisor, who worked hard to make my experience at Hyundai one to remember and one to love. Special thanks also to Narissa who coordinated my visit, and was so pleasant on the phone and made me want to come in. - God Bless you all <3

leelee

Aug 2, 2016

I needed an inspection and I was in a bit of a hurry. I had an appointment and they had me out in less than an hour.

Michael G Dennison

Aug 2, 2016

It definitely was a much better experience than the last time i was there the Staff members were great experience with all staff members including the Sales Manager and Finance Dept

marshall.sherman.16

Jul 29, 2016

I had an appointment line of cats very long.but the service is improving the last 2 times I went than in the past service rep was very good

Bruce

Jul 27, 2016

While waiting on line to pull my car into the garage I scraped the side of the car on the entrance wall. Needless to say I was very upset. Some of the workers who saw what happened came over and almost immediately started to try and compound out the scrape. Otherwise an hour advertised waitime turned out to be over two hours.

service/Terry

Jul 27, 2016

The person who took my information was very pleasant. However I did have to wait over 20 minutes for someone to come and ask why I came in that day,

NROJAS13

Jul 22, 2016

I made an appointment earlier in the week so I was glad that I was able to drop off car.I met and spoke with Tabitha Velez at drop off she was very nice and attentive, I left car and about 2 hours latter she call it was ready.I live nearby so it as easy. then Miss Velez informed me my car was in great shape and ready and she was very pleasant, will be having my car serviced at this location regularly.

4353158

Jul 22, 2016

Very pleasurable experience and would gladly recommend. Knowledgeable about the details of leasing and explained everything clearly. He had all the paperwork prepared so we could finish quickly.

elibrafman

Jul 22, 2016

Plaza auto leasing (Eli Furst) was great I would recommend him to everyone!!! Was nice friendly great pricing. Cannot go wrong, was a smooth simple and easy process. Thank you

styless

Jul 22, 2016

From day one the staff has already been friendly and respectful. If you have not visit please do and if you have please go so much has change.

Marathonbluedriver

Jul 16, 2016

Tabitha Velez was a very friendly and helpful advisor. I had told her that I had forgotten to take my morning medications so I think she made sure that the work was done as quickly as possible.She kept me up to date on the repairs that were needed. I came in to get my AC and oil checked because I plan on going on a long drive. She came and asked me if I wanted other suggested repairs done also. I also noticed that the fellows had fixed my hubcaps so they didn't look as bad as they did when I came in.

dluvly01

Jul 15, 2016

I came down to reduce my payment of the Honda Odyssey, and I got more outcome. My payment was reduce along with a new 2016 car, what more can I asked for. The people that helped us in this process was great and professional, thank you to Darryl and Dwayne for your help.

goldleafman

Jul 15, 2016

My wife and I could not ask for a better experience. It was short and sweet. We were recommended by my wife's boss to Yossi Goorovitch at the leasing department and as her boss told her "His dealing with customers is outstanding". And so it was. We will recommend all to deal with him at Plaza Hyundai.

KarineAber

Jul 12, 2016

I took my both cars Hyunday Veloster and Hyundai Elantra to the service on 07/09/2016. I really feel happy with the service has been provided in Plaza Hyundai today! Special thanks to assistants of manager Noely Melo and Rich Osman! I definitely will be back!Thanks again!Sincerely,Karine Aber!

duke924

Jul 9, 2016

I received a great deal on a 2016 Sonata SE lease. The process was painless and the car drives and handles really well. Ask for Will Evans at Plaza Auto LEasing.

IamDiane

Jul 7, 2016

I was very pleased. I came in looking not sure I would make a purchase.Very shortly I was ready to make a purchase. Everyone I encountered was helpful informative and kind.

robbie72186

Jul 7, 2016

Great experience with Andrew Vrankovic. Not pushy at all, very down to earth with the approach and with the negotiations. I wish most reps were as open and friendly as he was.

eti.itz

Jul 7, 2016

I had a very pleasant experience purchasing a car. Alex was very patient in explaining me the features in the car and quoted the right price.

Havana39

Jul 6, 2016

Great except shuttle svc horrible waiting to be picked up for 2 hours because both drivers out to lunch at the same time always a problem need to make a change

soprano

Jul 5, 2016

when you are ready to purchase they try to give you the best rate and option that's fits your budget try them thank youl

Malou

Jul 3, 2016

Everyone was very helpful and courteous. The advisor took her time to explain everything. At the end of service the car was washed. Thank you

bill114

Jul 2, 2016

Great service, I was promised work to be done within two to three hours and was done under two. Also like the car wash offer.

Julian8002

Jul 1, 2016

My recall issues were handled quickly and I had my car back before I new it. Only thing which dealer should work in is the morning ch rock in process bit takes too long when you are trying to go to wirk

Mac1er

Jun 29, 2016

People was Nice, patient, courteous, fast. service was also fast and kept my car clean for a change. I was even able to pay with my phone because I left my money and wallet home

gigi799

Jun 25, 2016

After receiving car was disappointed that exterior not washed and interior not vacuumed. I think this should be an extra service. Shameful!!!!! WAIT TOO LONG

Mike86

Jun 24, 2016

Jacob was excellent, very professional and thorough. My car was fixed in timely fashion! Just make sure to make an appointment early!

Kingterror!

Jun 23, 2016

I didn't have to wait when i arrived, The attractive young lady, Noeli i believe her name was, proved quite friendly and informative. However waiting four days for a glass replacement makes one wonder, it is a hyundai service shop. Walking 3 miles to and from work is exercise. Noeli called me and let me know when the car was ready. I mentioned to her and remind you over there that 2 years ago a dent on my car was done by someone over there and seems to have been forgotten. You have been reminded, again. The employee or associate that was there at the time of the damage doesn't seem to be there anymore. Noeli was pleasant for the time we interacted.

Dmitriy Dorogan

Jun 22, 2016

The only good thing about this dealership is that it's close to my house and service advisers are polite. Unfortunately there are no real mechanics working there and the whole operation is a complete xxxx show. I have two Hyundai's and I practically live there now. My cars are now starting to fall apart at 35000 miles and it takes 2-3 visits and hours of negotiations and road tests for every simple repair other than an oil change. Even an oil change takes about half a day and last time they put regular oil in my car after I clearly requested synthetic a few times. It takes 45min to drop the car off and get signed in and 45min to 1hr to get the car out of the lot at pickup. Car was damaged by one of the parking attendants in the past and had to sit in the body shop for 3 days to be repaired. Last time I brought the car in and they called me the next day and told me that car is ready for pick up. When I arrived it turned out that nothing was done because mechanic could not replicate the noise. I guess they don't know how to perform simple tests with car on the lift. Once manager was involved it took one more day to identify the problem but they had to order the part. When part arrived they said I have limited time to replace it before they send it back to factory. when I brought the car in 20 days they told me that part they received was incorrect. Now there is a broken motor mount that they do not want to repair due to factory instructions to reset everything first and keep driving as is till next oil change. Second car had check engine light turned off by them twice and now does 10mpg avg in the city. They are saying they can not honor warranty to repair intake manifold which is a common problem on 2015 Sonatas because check engine light is not on at the moment. Meanwhile I know at least two other people with the same car and the same problem getting the same run around by Plaza. They turned off my check engine light 3 times already but do not fix the problem since there are no codes now. The service advisers are swearing it's not their fault and there is no one to be held responsible for anything there. No one really cares, they are just doing the bare minimum to get rid of you and get the next one in while saying they are giving 110% and it's all corporate policy not to repair. The only person who seems to be able to get things done there is manager Collin but he has no time to oversee what mechanics are doing so the car just sits there for hours until owner comes in and starts complaining. If you are buying a Hyundai, make sure you sell it before it hits 35k miles! That warranty they advertise is false advertising.

debra j grant-reason

Jun 22, 2016

The wait was very long , my apointment was for 2:00 pm and I got there at 1:40 pm . Because it was back-up I had a long wait. I had to ask how long again i have to wait before the car is ready. It so happen that the car was ready but it was across the street, so the service advisor wouldn't of know riteaway when the cas was ready. I did not leve there until 5:30 pm and i had other things to do.

abdumalikov

Jun 17, 2016

Fast quick and easy.Everyone very helpful and nice! EVERTHING WAS SMOOTH. My associate was very thoughtful and careful. He listened to what i wanted and provided me with excellent service! Hats off to him

czarina911

Jun 17, 2016

Jacob was friendly, efficient and presented all possible options for my situation and we concluded on the best way to proceed for the best outcome.

ps

Jun 17, 2016

Good service and price. Coupons offered were accepted. Waiting time was not too long for service to be completed. No waiting when vehicle was accepted for service

JMILLER

Jun 14, 2016

Your service was very good, though very expensive. The service representative, Tabitha, was excellent, very informative and keeping me totally up to date on every aspect of the service being performed. Tabitha - 5 stars

Jaydn Bynoe

Jun 14, 2016

Starting out, I had to wait a few minutes before being checked in-no big deal. Things went south when I came back to pick up my car. First off nobody was around in the office except a guy who sat toward the front, who casually told to me to wait and that the service adviser was checking someone else out. Still not too bad...Tabitha was my adviser and she was fine; my poor experience was not her fault. She checked me out and I went outside to wait for my car, and that is what I did: WAIT. Apparently, there was no tag on my car so they did not know where my car was until I described it for them and by process of elimination figured it out. I waited for perhaps 20 to 30 minutes before they figured it out and brought my car to me, while at least two other people left who checked out after me. When the guy drove my car up to me, I instantly noticed damage on the rear bumper that I did not bring my car in with. It looked as though someone backed into something, backed into the bumper or swiped it in a turn. I pointed it out to the driver and he went inside and after a few minutes told me someone would be out in a little bit and he left for the day. A little bit??? No sense of urgency! it got worse after about 10 minutes I went back in to the same guy that was sitting in the chair and he had another employee sitting across from him; I asked how long is a little bit? He answered and said it's going to be a few minutes because I had to wait for one of the managers to come out and look at the car. After about 10 minutes, the same person that was sitting in front of him made her way out to the car and asked where the damage was. I showed her and then she had to go get my paperwork from when I came in from the cashier since I did not have it on me. I was left waiting again until the very same guy, Oz I believe his name was, came out and spoke to me. I was told that they would only cover replacing half the bumper and he offered a car wash, which I had to wait about 20-30 minutes more for. As I sat waiting, the female employee that first came out asked Oz if "he left" not realizing I was sitting right there. There was no sense of urgency or concern, and it felt as though I was being a nuisance or something and not being taken all that seriously. Finally, the car was done being washed and it was driven off further inside, and I had to wait for someone to go get it. Even after waiting for so long from the time I arrived to pick up my car, I had to wait at least another 10 minutes while Oz wrote down the agreement to the 50/50 split on my receipt and in the system, which I had to go back inside and get from him. I spent way too much time picking up my car, and I was absolutely disappointed with how I was handled and by the lack of effort the employees/managers gave to my situation.

612lowell

Jun 14, 2016

Our experience was great, Andrew Vrankovic was very pleasant to talk with as well as helpful. He helped make the process of trading in and buying a new car very easy. We did not feel pressured to buy, and we were given a reasonable trade in value.

rtthompson21

Jun 13, 2016

I knew what I needed and during my consultation the service rep handled the information very well..I will return for other service needs in the future.

RADARMAN

Jun 13, 2016

I've never had a more positive service experience in all my years of owning and leasing cars. Minimal waiting time...pleasant, professional and efficient Service Advisor (Albert Brumberg)...work was completed within the time frame promised...and car was quickly brought out to me for my return trip home. Plaza Hyundai is the "go-to" for sales, leasing and service.

AliM from Brooklyn

Jun 10, 2016

I was informed on what needed to be repaired. In addition, Ms. Velez advised me on future issues that need repair on the next or future visits to the Repair shop, Ms. Velez was courteous and respectful.

Yona

Jun 9, 2016

The best and personal service in the world! My advisor Jacob did a great job welcoming me and guiding me every step of the way. Made sure to give me frequent updates as of when my car would be ready... the service was exceptional and quick!

brtnglds

Jun 9, 2016

Jack Didia at Icon Leasing is professional, thorough, timely and does his best to make the entire process of purchasing a car painless while delivering what was ordered.

eve1

Jun 9, 2016

I purchased my Hyundai at this dealer and I've always serviced my car at this dealer. I am very pleased and satisfied with the service I receive. Friendly and helpful employees.

disappointed

Jun 4, 2016

I brought my vehicle in at 10:15 AM 5/26 per my appointment for an oil change,check the transmission and cruise control.Initially I stood there about 10 minutes and no one asked me what I needed. I went into the office and one of the young ladies there wrote up the work order. I called back at 2PM to find that the vehicle was not ready and it would be about 4PM.I called back at 4:10PM to find out the vehicle had not been touched and told only certain mechanics could look at the transmission. I asked if the oil at least had been changed and was told no. so the vehicle had been sitting there for 5 hours with nothing done. I told them I was coming to pick up the vehicle and was told that they could not anything about the transmission if i wanted to leave it overnight they would look at it on Friday. I spoke to the on duty service manger (Oz) who was very cut and dry and basically said well we were busy and couldn't get to it, no apology nothing. When I picked up the vehicle it stated that a technician had driven it and could not duplicate the issue, so it was never put on a computer as they stated when I came in for diagnostics. The issue with the cruise control was not even addressed.

hyundai sherry123

Jun 4, 2016

The employees were very helpful. The service was very good. The service was done in an timely manner and it was excellent. I would recommend that you bring your vehicle to have it serviced.

pfernandez0

Jun 2, 2016

"Frank Mosca was very helpful in finding the car that fit my needs. He answered all my questions and made me feel at ease. I drove away happy. I would definitely recommend him"

123

May 30, 2016

Tabitha Velez was great and answered all my questions. She undertood what I wanted and complied in a courteous manner and kept me updated all day.

Ms. B

May 29, 2016

I went to Plaza to purchase a new car because my leased car, also from Plaza was ending. I met lester. Lester was very knowledgeable and answered all of my questions. I asked a lot of questions. Lester took the time to show me all the features of the new car. He did not rush me even though it was time for him to go home. Overall it was a good experience. Dion the finance person was very helpful and got me to a desired payment

Irina Chudner

May 28, 2016

Great staff! Very professional Customer Representatives as well as Technicians! Work had done promptly with high quality. Definitely would recommend their Service.Thank you very much!

dfrancois1205

May 27, 2016

For the past 4 years I 've been coming here, I always satisfied with the job Hyundai technicians gave and they doing a great job

theo1954

May 26, 2016

excellent serviceJacob showed me what was wrong with the car. friendly explained what was wrong with the car told me when the car would be ready

web66

May 26, 2016

Scheduled a recall repair by phone and received email confirmation but when I arrived, they didn't have me on their schedule. They accepted to do the work because I had confirm number but told me it would take 4 hours. I objected saying that telephone rep said it would take 2.5 hours. Service rep said he would do the best he can. I went to waiting room, turned on my laptop and discovered that wifi wasn't working which was confirmed by reps there. So, I had to wait for shuttle to take me home. In fact, they finished in 2.5 hours, so they compensated for some of the snafus with good service. It does seem to indicate that complaining does help.

Irish

May 26, 2016

Excellent service. Jacob was friendly and knowledgeable. Went above & beyond by checking to see if there was a recall.. This is long enough and says everything.

Rudyscar

May 23, 2016

I was greated very nice, and the girl did an excellent job. The place was clean enough, and emplyees were friendly, but I can't grade excellent, because I feel they overcharge for labor, they took too long to do the work being done, and when the car was returned, they had gone to my in-between seats compartment, and had taken out my phone charger and used it without consent.

MWILLIAMS

May 22, 2016

My experience with Hyundai Service Dept was an exceptionally GREAT one from start to finish. My service advisor Noely was VERY professional, knowledgeable, and helpful. I would definitely recommend this service center to others, without hesitation.

Plubalin

May 22, 2016

this was best experience I've had in almost 50 years of buying cars. Frank Mosca listened to me, spent many hours searching for the exact vehicle I wanted, answered all my phone calls and quoted me a lower-than-expected price. If you plan to visit this dealership, ask for Frank.

Clarkie138

May 21, 2016

I went to Plaza Hyundai to trade in my lease. Frank mosca was my salesman and he was fantastic. I spent very little time in there. I knew exactly what I wanted and the price I wanted to spend and they help me get both. My car was available within a few days. Frank was such a great salesman had had a great attitude. And he's also very funny. Dwayne who does the financing was also fantastic. They really took care of me in there and answered all of my questions. I would definitely go there for my next trade in.

anthony p

May 21, 2016

from the minute i drove into service everything was handled very smoothly and my vehicle was ready when promised. good experience overall.will definetly continue to service my vehicles at plaza

KathieS

May 21, 2016

My buying experience was a great one. The Sales Staff was attentive and answered all of my questions. They helped me select the car I wanted.

Irina Chudner

May 17, 2016

It was my first experience to fix my car. The job was done however it had been proceeding more then a week and I did get notification till I called and asked what is going on with my car.But anyway the problem was eliminated and all representatives I communicated were very nice and professional. Thank you

benrose36atgma4Rd

May 16, 2016

Jacob treated me with the utmost concern.from finding my towed in car to explaining all work that was necessary and cost.I accepted his advice because he showed me that my safety was at stake.I thank him and you.Ben Rose

Yay123

May 16, 2016

I will definitely be returning. My car was fixed quickly and efficiently. Gabriel explained what was wrong with my car and they solved the issue.! I did not have to wait long and the whole staff was friendly and professional.

nanokye

May 14, 2016

For once I was out in a reasonable amount of time not having to wait four to five hours with an appointment . I also love the car wash concept, that is a really nice customer service touch. Awesome!!! Keep up the good work. .. I will be back again and again.

3.3go

May 11, 2016

I did not know what good service was until I tried another dealer. Plus the Hyundai has always done good work and I will continue to take my car there past 100,000 miles

Alisher

May 11, 2016

My car was making noise in the front. Modern cars are not simple and I had to come here three times and each time helpful service adviser Tabitha and knowledgeable mechanic Kai did everything possible. Thank you guys!

al0516

May 10, 2016

It was my regular scheduled maintenance visit.As usual, a good quality for money and no wasting time. Excellent service and help from the staff..

HeatherB10

May 10, 2016

Tabitha was a great help today .Had an appointment to get an oil change. She was very pleasant at 6:50 am. I told her I had to get to work . She got me in time for me to get to work on time. She was excellent.

stan4151

May 6, 2016

Tabitha very helpful and courteous.I had a 30k maintenance array and two new tires installed.Starter belt was replaced per my request.All work was satisfactorily completed.

Sad135

May 5, 2016

Excellent service. Would definitely recommend this dealership to my friends. The staff was very helpful, they even beat a price from another dealership. You guys are the best!!!

jiggy

May 3, 2016

My sales help in service "Tabitha" was a doll- she was nice, called to let me know what was happening with vehicle and best of all when I arrived after work for pick-up my car was in the service lineup waiting for me- not in the lot down the block- no waitingactual service: the front seat was very wet, front floor carpeting was filthy - should have been more careful with others vehicle, I will continue to come for service at this location, but will point out to all to be more courteous/ mindful to others vehicles.

lisa_khan3

May 2, 2016

Great service! Thank you Niki for being pleasant to deal with. Hope when I'm ready for my next vehicle I can deal with you again

salp

May 2, 2016

From drop off to pickup, all went according to plan. Good Job. The car was taken in right away. I was called and went to pickup the cat with NO Issues.

David Gifford

Apr 30, 2016

I was looking for a specific model in a specific color. They didn't have it in stock, but Frank Mosca found one for me, brought it in, and gave me a very good deal on it. I could have gone elsewhere, but Frank impressed me with his honesty, and that's hard to find in a car salesman.Ask for Frank - he'll give you the best deal.

Chrisd2185

Apr 30, 2016

I was very pleased with the customer service this dealership has. Not only did they fix the problem with my car but it was very fast. I would def recommend this dealership for any concerns on your vehicle

Nibir54

Apr 30, 2016

The service of the advisor was amazing. she was clear to explain everything, and helped me to get the best service possible. Excellent.will come again in future

Tsops32

Apr 29, 2016

My service advisor Noely Melo and the service manager Colin Mazza went above and beyond what was expected. Evans the technician was very professional and cooperative.

kaplan.b

Apr 29, 2016

DJ was an awesome salesperson! i had a great and no stress car buying experience that was professional and fair. I will definitely recommend him and the dealership in the future.

Toots

Apr 28, 2016

Service performed in a timely fashion . Waited for car, I live too far to leave and return. Car brought in at 7am. Service completed by approximately 9:30. Luckily no charge for service. This the second time I used Plaza Hyundai service center. I will return the next time I need my car serviced.

Rosyroseq

Apr 28, 2016

Sales person explain step by step of each process and outcome. The what if's and don't's was explained. Keith made sure our old car was parked and metered correctly to ensure no parking tickets was issued.

anonymous

Apr 28, 2016

Helpful people meet you. Easy to schedule appointment for my inspection and then to adjust time. Waiting room clean and comfortable. They even finished my ny state inspection with washing my dusty car!

jad517

Apr 28, 2016

I have a 2003 Santa Fe and a 2006 Sonata and both were serviced and returned on the same day. Tabitha was so nice, friendly and a pleasure to work with. She made my experience at Plaza a truly great one. Also Anthony (Charlie) the shuttle driver was very friendly, courteous and professional. High marks all around.

sashaus7

Apr 26, 2016

Was pleasure to work with Alex thank you for everything . Definitely will come back for another lease! I hope soon we need one more Hyundai )))

Jseewald

Apr 24, 2016

Excellent reception. Everyone very helpful. I hoped to be done in 2 hours but it took 3. I added an inspection in the middle of the visit which made it last longer

Smitherman5

Apr 23, 2016

The wait times was under 3 hours for getting my front brakes done which is a sweet deal... The staff has great customer service skills which is needed when dealing with customers all day long... Just a great experience for me this round thanks..... Keep up the great work guys.....; )

Goboy

Apr 23, 2016

The young lady was great and pleasant to work with. Customer interaction was good, she kept me updated on my vehicle. Will come back for another service.

karrina C Brown

Apr 20, 2016

The sale associate Brittany Lewis was very knowledgeable, professional, and courteous. I really like the way she updated me on when my car would be done. I really appreciate her!!

danivan227

Apr 19, 2016

Easy to work with. Had a great experience Wonderful Alexander was great. Love car. Very happy I don't know what else to say except that I am very pleased

Ahussain

Apr 19, 2016

Niki saw me right away and explained all of my options to me. I'm grateful for the wonderful service and above all - honesty that I received from her. Although I was there for a few hours Niki kept me updated the entire time and I left with a brand new car. Thanks Niki!

Judd4life

Apr 18, 2016

I've scheduled an appointment to have my car service. I've always service my car because it's convenient and easy for me. The service is good and the advisor is friendly and have the car ready in a timely manner which is useful.

zman

Apr 18, 2016

Great service and honesty. Fantastic advise as to what service and best price. Wonderful temperament and patience that projects the same to everyone around Tabatha. Thank You.

Tonymarvel2001

Apr 15, 2016

The level of customer was ok no one attended to me when I first got in I had to make my present be known which is not got but the manager was very helpful Collin very knowledgeable and courteous

broomflyer

Apr 15, 2016

Plaza has always been the best dealership I've ever dealt with and this is the third car I've leased from them. I'm always a happy customer. Frank Mosca is the nicest and most helpful salesman ever!!!! Our finance guy was great too.... I wasn't clear on his name but he was great. Dio, Dion.... something close to that.

Genesis7708

Apr 13, 2016

I came to this dealership to get my vehicle serviced.. i was greated by tabitha with courtesy and enthusiasm... from this moment i felt comfortable leaving my car with this dealership... she took in detail my issues and shows the utmost concern.. when i recieved the vehicle it was misssing a radiator cap which they did not have in stock.. i then recieved the absolute best service i have ever recieved in my 8 years of owning vehicles.. she went out her way to help me get the cap i needed which would enable me to have my daily commute to work without worries... this was what customers should feel and the service customers should recieve when dealing with service departments in dealerships.... i am now confidently a plaza hyundai customer and look forward to my future interactions with this dealership

michael w reid

Apr 13, 2016

I D like to thank the writer for her service.Britanny Lewis Was respectful on time and just great with her on time service.thank you

Don't buyfrimtheseguys

Apr 13, 2016

Requested a refund for a deposit more than two weeks ago. Keep getting the run around from dealership. They promised for the third time time on 4/8 that they would credit the $500.00 deposit back to my credit card. Still not received in fact when I called dealership on 4/12 they hung up on me twice and the put me on hold twice for more then 10 minutes. Not returning deposit for car that was not purchased is not only deceptive but also stealing. Would not recommend this dealership to anyone

Debbie the unsatisfied customer

Apr 13, 2016

If someone makes a deposit, and you are unable to complete the transaction; shouldn't you return said deposit? I will advise my NY friends not to do business here.

santafe2011

Apr 12, 2016

brittany took time to explain procedures. the free car wash was a nice courtesy to all customers waiting 2 hours for work to be done.

Kenth

Apr 11, 2016

They good the best price you will get around Alex he's a great guy to deal with an easy-going The best ???? everting was done in less then 2 hr his Quick

mah2ing

Apr 11, 2016

This was my third time I purchase/lease my vehicle from Plaza Auto Mall and I will definitely return for future purchase/lease. I will recommend this dealership to friends and family.

aedvisor

Apr 8, 2016

I( was taken care of from the first moment of my driving in. I was treated with respect whichwas important for an 85 years old person. The new tire I needed to install was ordered anddelivered during the same visit. The recall items were done as well.

Jwhit419

Apr 7, 2016

I made an appointment on Tuesday for 11AM today. The representative didn't tell me that it was a drop-off service. When I arrived today, the representative Noely made sure i was in and out in less than an hour as oppose to the estimated 2hrs. THAT'S exceptional customer service.

gkhaimov

Apr 6, 2016

Love my new hyundai genesis. Got a great deal on a lease. Service was proffessional, car was perfect. Would recommend to my friend and family.

Phatfuk

Apr 5, 2016

The finance department worked to get me what I came in for, even with my credit history. They tried their best, and got me what I asked for. In the end, they did what others would not.

mjortel

Mar 31, 2016

There were some negative comments on the internet about Plaza but I chose t determine their value based upon my own experience. I was beyond happy! The salesperson, Chris and the fiinance person Dan were professional, knowledgeable and patient.

pooch947

Mar 30, 2016

The dealership service is quick and reliable. The employees are gery helpful and friendly. The price for the services at this dealetship is very inexpensive.

rayraydee123

Mar 29, 2016

Excellent customer service! My sales lady Niki was very knowledgable and it was an easy smooth stress free transaction. Will gladly return to them in the future and hope Niki is still with them, she's great!!

naddyjusty

Mar 29, 2016

Had a great experience at Plaza with Niki the sales associate and Car Solutions who helped me get into my vehicle. Thank you so much! Will definitely be seeing you guys in the future.

demygua619

Mar 28, 2016

Frank is dedicated to his customers. Refused to leave until my deal was complete, which ended up being 10PM. Would definitely buy from him again.

despo15920

Mar 28, 2016

Very professional and courteous experience. Felt very comfortable and not intimated. Very easy to talk to and make a deal. Did not feel like I was being taken of advantage of

Kamauri1013

Mar 25, 2016

Worst customer service ever! I go in for a scheduled appointment for a simple tire rotation on my new 2015 Hyundai Sonata Sport. Waited for about 3 hours until I couldn't wait anymore. Spoke to a lady to see the status of my car and she said they haven't started on your car yet. I get upset and I asked to speak with a manger. Speaks to some guy named Collins M. and he was very rude. He said we told you that it was supposed to be a drop off. I said that is not true because the young man who checked me in asked me am I waiting or dropping off and I told him I'm waiting. Collins then told me that you see all this paper work, we are back up. I said what doesn't that have to do with me waiting for 3 hours already. He said you can take your car and go. Now I'm more upset because he has no business talking to a female that way. The young lady saw that I was upset, and understood where I was coming from. Three young men who was mechanics saw that I was upset and wanted to know the situation. They all said Collins was completely wrong especially seeing how upset I was after waiting for 3 hours. One mechanic said I will take your car right now and service it. Once the mechanic took my car, another rude manager by the name of Lopez blamed me for not knowing it was a drop off. He also told the mechanic not to service to my car after they already had it on the bed to be service. I thanked the mechanics for trying their best to make the customer happy but after those two managers I will never return to that service center. My car is 6 months old, and I got it from them. I feel disgusted how they treated a loyal customer. I do want to thank Tabatha from customer care calming me down and realizing it was not my fault. She helped me find other dealership close by in which she wants me to try out. Thank you Tabatha from the bottom of my heart!

Lida34587

Mar 25, 2016

The time of service was reasonable comparable to work done to the car. I asked for oil change and any other service car needed. The girl who took my car was very nice. She had worn a beige sweater. Sorry can't remember her name.

Donnav

Mar 25, 2016

Service manager kept us informed and made recommendations before doing work. He quoted a price and explained bill. When we picked up the car we received an itemized list of repairs.

A

Mar 25, 2016

I was treated with respect and professionalism. My car was ready in less time than stated. This was a definitive example of service excellence. Thank you!

efrederic

Mar 25, 2016

got taken within 10 min of my appointment time car ready exactly when it was supposed to be couldn't ask for betterthis dealership is really making an effort

ftj1767

Mar 24, 2016

The service of the repair advisor was good, but some of the parts that I was advised to replace were replaced less than a week ago by myself like the cabin filter. I have no way to know if the shop took care of the recall for the 20120 Sonatas engine properly. .

Ruslan

Mar 20, 2016

I needed tire replacement. I came to service and got what I needed. Tabitha took care of all paper work and was checking if service is done. I didn't need to worry about anything. Thanks.

Reen

Mar 15, 2016

My salesman, Lester, was very knowledgable, and answered all our questions. Met all our expectations. Gave us car choices and showed us all of our options.

mirving

Mar 15, 2016

Very helpful Frank Mosca was great...very very helpful even after purchase..Diony Perez was very honest and very helpful, Daniel Reynolds was also very helpful and friendly. From the moment I walked in everyone was very helpful. Great experience.

Mcsonata

Mar 14, 2016

This is the second vehicle that our family has purchased from Plaza Auto Dealership. Our experiences have been very positive. The sales and finance staffs are exceptional and very professional. I would recommend them to others for sure.

Ser53srataol.com

Mar 14, 2016

Service personnel were very helpful to to me to solve my problem with my suv. The machanic trouble shot and repaired the problem. Job was well done except a few fasteners missing other wise I'm very satisfied owner. Please keep up the great work to all the imployess involved.

Steve O

Mar 14, 2016

My original battery less then 2yrs old needed to B replace. Had to argue to get a new Battery. Seems what ever under warranty they try to tell you some other reason for your problem. I have purchase two new vehicles from Plaza,and nothing has CHANGED!!!

Sharon Henry

Mar 14, 2016

The service persons name was Tabatha not Richard. Tabatha is the person who should be credited fir excellent customer service. She did take to time to follow up with a second call about my service contract. Thanks Tabatha.

Judd4life

Mar 13, 2016

It usually takes time waiting for the car. This time I was in and out in no time. It should be always like this one.

angellafrancis23

Mar 11, 2016

Andrew was very professional and a very nice host I'm looking forward to work him again and also the company in the future I hope that my car will give me my justice

crazyedy5

Mar 11, 2016

Great experience. Right price, friendly staff, what's not to love. Go to Plaza Auto and you will not be disappointed. New cars, used cars they got them all. Walked in got offer on the car and drove it home all prepped next day.

Rivisondoli814

Mar 11, 2016

I brought in my Hyundai Sonata 2015 for two recalls andyearly inspection. The whole experience took only an hour and half with total coordination of the representatives. No aggravation whatsoever. Hyundai even washed and waxed my car. WOW what more could I ask for. Thank you.

aneta.zagula

Mar 11, 2016

Satisfied with Plaza Hyundai and their staff.. I knew exactly what car I wanted and Dexter got it for me the next day from a different location. Most importantly, I'm extremely satisfied with my new vehicle. Thank you.

Lexu

Mar 6, 2016

Everytime I come to this location. I am never satisfied. I only come to this location because it closest to me. The customer service is horrible. I have brought my vehicle three times for the same electrical issue and nothing has been resolved. On top of that Colon (I believe he is a manager) is very unprofessional. He was very rude and nasty instead of being compassionate and sympathetic to my problem. I promise you that the only thing this location is good for is quick oil changes. Other than that they are not professional, disorganized, and very slow paced.

RBookerHyundai

Mar 5, 2016

I met with Frank Mosca, the Sales & Leasing Consultant with Hyundai and explained to him the difficulty in obtaining a vehicle from one of his competitors (Infiniti in New Jersey) and the fact that they had wasted a whole day only to come up with nothing! Frank has restored my faith in New Car Dealers. I was in and out of Plaza Hyundai with my new Hyundai Genesis within 3 hours. Absolute professional service, a completely positive result and one hell of a gentleman to boot.Plaza Hyundai have changed the way I will now do business and earned a good customer in the process. I am now encouraging my family, friends and business colleagues to do the same as I did and not waste time with other dealerships. Thank you Frank - you're a true gentleman!

Plosprt200

Mar 4, 2016

Frank Mosca was very patient and helpful helped me get The best deal for myMoney wasn't too pushy took his Time explaining everything I needed to know and did all this on his day off and stayed till the end till we were done

Andrea

Mar 4, 2016

Niki is pleasant, compassionate, competent and "about her business." Mikhail Wright gets the job done. He works the numbers until you are satisfied.Andrea Hodge

Tehronf

Mar 1, 2016

Mike was the best dealer he was very helpful and made my dream come true I would recommend the whole team to anybody looking for the car that suits them

B

Feb 28, 2016

I want to say thank you to Sammy Luca and Jonathan for all the help. A special thank you to Sammy for being very patient with me.

HyundaiGuy

Feb 28, 2016

Good people, willing to help and none of that pressure-salesmanship.They are willing to give discounts for return customers (loyalty discounts) and were helpful when you aren't sure whether to buy or lease.

Raschad1

Feb 27, 2016

I never bought a vehicle from this location but how simple and well oriented the service was I wish I did. Shanice was exceptional with making you feel welcomed and an outgoing service, taking care of everything like it was her own personal vehicle. Communication was another great thing, with frequent updates on what was found and getting done.

Maury

Feb 23, 2016

Torn between leasing the Honda or Hyundai crossover, because Frank was extremely knowledgeable about the features of both cars, he made our decision less stressful and a positive experience. I'm confident we made the right decision leasing the Hyundai Tuscan and appreciate the patience and time he spent with us. I hope Frank is there when it's time to lease or purchase our next car.

DEEKELL112

Feb 23, 2016

Great experience at Plaza Hyundai. Niki was extremely knowledgeable with her product knowledge and made it a stress free experience. I will be back for my next vehicle and will surely refer friends and family. Thanks again guys!

CURTISMC321

Feb 23, 2016

I want to thank Niki and Plaza Hyundai for the amazing experience purchasing my new sonata! I will gladly refer friends and family and will be seeing Niki in the future for myself again.

styless

Feb 23, 2016

The service was amazing. My car was checked in with in 5 min of arriving, the service advisors Tammer and Tabitha was so helpful. I did not have an appointment but they still took me in and assured me it will be done by the ends of the day which I did not mind sense I was not in a rush. To top it all of, at the end I got a free car wash.As I said I for amazing service and I will definitely return.

Dixie40

Feb 20, 2016

They were very rude I took my car in for service at 7am at 3pm when I call they did nothing with my car,I ask to speak to the supervisor and told me to hold on I hold on for 1hr 40 min I stayed on the line when i go there he had no intention to pick up the phone he was just there sitting and talking foolishness with his friend they thought I would have just Hang up they still did not look at my car and he said never call them for the appointment I call customer service I have to call them direct the worst rude people I ever met I would never recommend plaza h

Mikedon

Feb 19, 2016

Very helpful customer service i was very please i choose plaza auto mall i had contact a few dealer i am very happy i choose plaza

smilee4i

Feb 15, 2016

I gof for our maintenance on both Hyundai vehicles we own. I would recommend this location to others. Everyone is very helpful. I Would come back.

Finger

Feb 15, 2016

Prompt and professional service. Friendly staff. Bathroom was available and clean. Appreciated the coffee and donuts. TABITAH VELEZ assisted me throughout my visit up until I received my vehicle. Awesome individual.

Happytrailstotucscon

Feb 13, 2016

Overall, my Salesman, James Lalanne was very courteous and pleasant. I had a good experience with everyone at the dealership. I thank everyone there and hope for the same for all future relationships.

LROBINSON0

Feb 11, 2016

My car was ready to go when we arrived...Exactly as I had ordered it and even had pinstripe which was a really nice surprise! I had owned a Hyundai prior to this one, so I knew that I would like this car (even more than the less expensive Hyundai that I originally purchased). Great suggestions were given to me relative to extras....but not so much that I felt pushed into buying more than I could afford! Congrats to a great staff at Plaza!

Miracle1222

Feb 10, 2016

The young woman who represented your company was excellent. She greeted me with a smile, asked questions regarding my needs, gave me information regarding the process, updated me periodically. I met her at 11:10 am and when I left that evening she had the same pleasant and professional attitude. My only disappointment was the high labor cost.

KAY.SAMUELS

Feb 10, 2016

I had a great experience working with Marvin Cayenne, this was my first purchase for a new a car. I have never owned a Hyundai before but working with Marvin was a great,he assured and explain to me every detail of the car down to the package and the features that the car has to off. But I must say I will definitely be coming back and referring my friends to Plaza Auto Mall Hyundai, Acura, Honda you guys are great!!!!!!

Julius C. Jones

Feb 9, 2016

I just wanted to take this time to thank the team at Plaza Hyundai for their professionalism, courtesy, and great customer service skills. I was invited to just meet with the service representative by the name of Jay not expecting anything. Well, I received 5 star treatment the moment I walked through the doors. I was introduced to Frank Mosca a unique salesman With the best disposition, he keep a smile on my face throughout the whole process. I never felt so comfortable at a Car dealership and I have been to a few. Frank was however, the best car salesman I ever encounter he was courteous, caring and empathetic. I was then introduced to the Finance Manager, Mr, Makhail Wright. This young man was amazing, he put me at ease and worked wonders. He knows his stuff. I was very impressed with his knowledge. I will recommend and has recommended family and friends to stop by and watch the magic unfold. The team work was amazing and they just blended in Harmony! Keep up the great works and look forward to doing more business in the future! Be blessed guys.

Keisha B

Feb 7, 2016

The sales and finance personal that assisted me were absolutely amazing. The found me the best that fit my budget they were very forthcoming with my purchase.

christophermolloy

Feb 5, 2016

Very professional service, great communication, job done right. The service rep was very pleasant to deal with. I would highly recommend this dealership to family & friends.

Toots

Feb 5, 2016

Service was completed promptly. I had specific needs, oil change,replace wiper bladed, etc. Recommend service, fuel line and brake pads I approved both. I was satisfied with job done.

Stuck With Flat Tire

Feb 4, 2016

Tabitha Velez was my lead person for your service department that my 2015 Hyundai Sonata was towed to with a flat tire. She was truly caring, took her time, and placed timely phone calls to me to follow up the situation , that is the kind of service person you truly want to have.Aside from that I was shocked your dealership did not have a new tire for me in stock, and I had to leave my car with you overnight and had to rent a car for a day.

Pavel

Feb 4, 2016

My car had to pass service on two recalls. Service was done fast, without any problem. Staff is friendly, complimentary 5-point inspection was done.

Drive fast

Feb 3, 2016

Although this dealership is on a very busy street, the process was surprisingly fast. I have the most luxuries car they sell on the block (equus) and I was very happy with how they handeled every step of the service.

Blessed52

Feb 3, 2016

Staff was very helpful they did an Excellent job with their willingness to address all my concerns & come up with a Deal that would work for me, Thanks to all who participated in the process.

Kyle

Feb 2, 2016

I came to Plaza Hyundai knowing exactly what I wanted, a Black Hyundai ElantraFrank was very helpful and knowledgeable about the car and confirmed everything that I had research. Frank keeps in touch with me to see how my new car is and I can always call him to ask a question he has always picked up. Thanks again Frank and to the finance officer that was on duty the night of 1/18/2016, you guys are the best!!!

jaycee511

Feb 2, 2016

I was greeted by a very nice young lady named Shanice. I don't think I was there more than a minute when she approached me and ask the reason for my visit. After A short discussion my cars seats were covered and mats placed on the floor. My Santa Fe was promptly taken to the service area. I went home and waited for Shanice call. To my surprise when I returned to pick my vehicle up. It was freshly washed and ready to go.

robert2016

Feb 2, 2016

The service was prompt and attentive. Excellent focus on actual customer service throughout my visit from the time I dropped my vehicle off until I picked it up

Nisha25

Feb 1, 2016

As a first time car buyer Mikhail made the experience something I would never forget. He made sure I left the lot with my dream car ( 2015 Kia Optima LX ). He was very polite and informative, he took his time explaining everything I needed to know about my new vehicle. I would return to Plaza Auto for future services.

Smitherman5

Jan 30, 2016

This dealership service was excellent came in and was welcomed with a smile. The service I needed was an oil change which was done very quickly.. They saw I had a recall and that was done very fast... I would recommend the service here for everyone....

MORTIZPS44

Jan 28, 2016

I had such a wonderful experience here with plaza Hyundai. My sales person was very knowledgeable and was able to answer all of my questions. He made my auto buying experience one to remember. I will always recommend plaza Hyundai and Chris my salesman.

GRAVESGEORGE304

Jan 28, 2016

Chris gave me the best dreal!! This is my second lease with Chris. Definetly recomeneded. I always take my vehicle to plaza for my service.

KAMF.NG

Jan 27, 2016

I was assisted by Darryl. He is a friendly customer sales rep and with a great personality. He was polite and courteous in assisting me. He has great product knowledge and he made sure I was comfortable with all the information before I made my decision. I highly recommend everyone to request for Darryl also known as "DJ" as how he introduced himself to me for their next Hyundai vehicle.

Hyundai4ever

Jan 26, 2016

It was great and and price was right...Nolyi was very nice to me! While I was waiting for my vehicle I was asked to come and look at the newer vehicle! I had a wonderful experience but it just wasn't the right time. Even so, everyone treated me very well. When I'm ready I will definitely be back!

FIUZAHUNT

Jan 25, 2016

We had a decent experience at Plaza Hyundai, it just took way too long for the whole transaction to be completed when there was really no need for that.

TRAVIEPERK213

Jan 24, 2016

It was a great experience working with Plaza Auto snd Niki my saleswoman! Looking forward to working with you again!Thank you again for the great customer service!

pdol

Jan 22, 2016

Brought my car in at 10:30 for an 11am appointment for an oil change..asked service advisor to check on a noise on the back wheels as well...she came back to me about 30 mins later to inform service would take about 2.5-3 hours and she knew I was waiting for my car.. 6 hours later around 4:30, she came back to inform my car was next to be serviced....they didn't even see it yet!!! At 4:45, another service rep claimed it was my rear brakes making the noise, so I authorized the service that she claimed would take 45mins... the original service rep came back to me at 6:15pm.. almost 8 hours later..to inform they were almost done.... I requested to speak with the manager, who was not very sympathetic to the fact I was there for 8 hours... he claimed the computers were down, the multi-inspection takes time, you name it...but meanwhile...it took over 6 hours just for them to start any work on my car. I informed I was not satisfied and would not be coming back again as there's always an issue there..the manager didn't even seem to care I was dissatisfied.... last time I went for service, I pre-ordered 1 tire and got there and they had the wrong tire, so I had to wait all day again...but that's another story.... to top it off.... I drive away and my car STILL makes the same noise I complained about and paid a few hundred dollars to fix... not satisfied with my experience today at all.

Kimalee

Jan 21, 2016

I walked into dealership not knowing what to expect , Chris Rodrigues is a "one in a Trillion" Rep. He is patient and ensures you satisfaction...... (It wouldn't all be possible without the finance Depts hard work as well. Thanks Mikhail....

TREEGENTILE4

Jan 20, 2016

Had an excellent experience with Niki and Plaza Hyundai. She was great and knew her product knowledge. I will definitely be back and will refer anyone I may know to Niki - she was A+ and great customer service.

Nitern

Jan 19, 2016

I came in for a routine oil change and multi point inspection. I was treated with respect and kindness from the moment I drove in. J.J, Noely and Colin were outstanding when it came to caring for my car and taking the time to explain all costs. I was never pressured to have any unnecessary services performed which helped me develop even more trust and respect for those at the service center. They even washed my car upon request!I have noticed the improvement at the service center over the last year and I can definitely say that it is thanks to people like Colin, Noely and JJ, and all those that continually greet me with a smile

NJ,Steve

Jan 19, 2016

Purchased a Genesis on 1-12-16 from Plaza Hyundai. Frank Mosca was our salesperson. I can't say enough positive things about this man. First of all he was extremely personable and his main concern was that our buying experience and the service he provided to us was up to what we were expecting. To be honest, I never expect much from salespeople at car dealerships, but Frank changed all that. He went above and beyond all of our expectations. Even after we bought the car he followed up with a phone call 2 days later to make sure we were happy or if we had any questions or concerns. He blew my opinion of car salesman out of the water. I would not hesitate at all to use him again to purchase another vehicle. Thank you Frank!!

PAULDESTEF1019

Jan 19, 2016

If you're looking for a good fast and easy experience i recommend Marvin Cayenne at plaza auto mall.He was very Knowledgeable about the product and very honest.

GEOVARED

Jan 19, 2016

Frank was very helpful and a nice salesman that took care of us since the first time we got there. He was always trying to help us until the end.

Gene Spade

Jan 15, 2016

My service advisor Tabitha Velez was very professional. She made sure all of my issues, concerns and questions were resolved. She is the reason why I'll continue to service my vehicle here at plaza Hyundai.

Jg99819

Jan 14, 2016

Mike and Mikhail were very professional and made me feel at home with there great customer service. I wish there were more people like these guys in the professional world in every job. These guys deserve kodos in every aspect.

Cherie

Jan 13, 2016

The service agent greeted me with a smile and spoke very well. She was very friendly and gave me a warm welcome. She explained the services and was very helpful and courteous. She updated me on the progress of the service while I was waiting

JULISSA232001

Jan 13, 2016

I didn't like my experience after getting the car I felt like it was the worse decision I ever made. I will advice someone next when buy a car if you see the have some feature that you ask for missing do not take the car until you get what you ask for .

Jwhit419

Jan 12, 2016

This was a great experience. I'd recommend the service to all I know with hyundais. I will continue to go to plaza Hyundai for my servicing. Tabitha was a great help.

Mckenzie33

Jan 11, 2016

Great customer service well knowledgeable of the vehicles. They take their time with you while you talk about the type of vehicles you need. They also give you refreshments while you wait. I would definitely re sell my vehicle if they need my 2014 maxima I'm very happy of my purchase.

marcik

Jan 9, 2016

The things needed to be taken care of got done. Everyone who took care of me from start to finish, was friendly and it made my waiting pleasant.

abv718

Jan 9, 2016

All was quick and car is running really smoothly. I love my Hyundai.I am not sure though who made the mistake of not apply a $15.00 discount to my oil change though which I received in an email and brought to you when my car was checked in. I noticed this when I was at the cashier and we went back to the service person who corrected. First time this happened.. but all was good.

LISAPALACINO

Jan 7, 2016

My experience at Plaza Hyundai was a very positive experience. I'm extremely happy with my new Hyundai Sonata. Saleman, Daryl Johnson went out of his way to ensure it was a good and successful experience. I would be happy to return to Plaza Hyundai in the future.

LAUU0102

Jan 7, 2016

Steve was great, listened to all of my needs helped me find what was best for meMikhail Made processing process enjoyable. Very friendly- great guy!Frank called the day after i picked up my truck to insure everything went well- advised me again about bringing the car in for services and what not.

Ibrahima Diallo

Jan 6, 2016

I receive an excellent service today at Hyundai . Gabriel sejuela helped out in a very professional way . I definitely recommend him to my friends and relatives .

SASSDEX

Jan 4, 2016

I usually hate buying a car because you feel like your being forced to buy something you didn't want. My sales rep James Ravenel made me feel comfortable, helped me understand everything i was signing and didn't pressure me into anything i didn't want. He was a real pleasure to work with and i plan on coming back to him very soon to purchase my parents their anniversary car. THANK YOU JAMES!!

nakleh

Jan 3, 2016

I've had nothing but good experiences with Plaza Hyundai, and especially with the help of Colin Mazza- he personally called me several times to explain everything in full, never rushing me off of the phone or trying to oversell me on any fixes or upgrades I didn't need. He always made me feel comfortable, and helped my wife and I fix our 2011 Hyundai Elantra Touring perfectly! I'd recommend Plaza to all Hyundai owners, and if you do go there, ask for Colin to help you! (although I'm sure everyone else is just as competent and nice- but once you find a gem, you don't look anywhere else!)Thanks for the great service, I'm a happy customer.

jacks123

Jan 2, 2016

I brought my car in for its 30,000 mile service. The excellent customer service started before I got there as I called in at 1:10 to get the 1:30 slot that I saw open on the internet and when I told the young lady on the phone where I was she told me to bring the car over. Gabriel was very thorough in explaining to me what was going to be done and how much it would cost. He also texted me several times as issues arose to find out what I wanted to do and I wasn't surprised by anything when I got the bill.

Femay

Dec 31, 2015

After completing mechanical service of the car (engine/ transmission oil change) I decided to get rid of the scratches and dents on the car once and for all. The damage was inspected and I was given a quote. The car was fixed to my satisfaction and was ready for collection on the projected day. The job done was excellent.

DISALVOJ93

Dec 31, 2015

The entire staff were very professional my salesman Chris Rodriguez was not pushy at all , he gave me a variety of options to choose from in which I feel very satisfied with my pick. I will be back when my lease is up.

MONSCOTT116

Dec 30, 2015

Thank you Niki, Mikhail and Chris!!! Amazing experience at Plaza Hyundai. Niki and Chris were 2 of the greatest sales people I've dealt with to date. Mikhail the finance manager is amazing as well. They treat you like family... Great customer service. Very satisfied with my experience.

frank4567

Dec 24, 2015

excellent help from the staff they knew what i wanted and they delivered it with a smile and manners they explained everything to me so i can understand

dfrancois1205

Dec 21, 2015

Plaza Hyundai is my house. I love the place, people there are very friendly. Hyundai cars are very good cars, specially my Elantra . When I am ready I will upgrade to a new car.

MRMULLIN

Dec 20, 2015

My lease was about to end in August 2015. I kept receiving letters and phone calls to bring my Kia Optima in and get a new lease from Hyundai. It was one of those early lease termination programs. I went in a dealt with Bruce Sanchez. I got a new Hyundai, which I'm happy with, and gave up my Kia. Bruce assured me that the next three lease payments would be made and any termination fees would be taken care of. Now, I've gotten a bill from Kia for the unpaid lease payments and termination fees. I never would have given up my Kia with just three months left, just to get a bill! I went back to Hyundai and spoke with Gerard Baptiste. He seemed surprised and told me that Bruce no longer worked there (i wonder why?). He also agreed that it would be unusual for me to give up my lease just to get a bill. He assured me that he would get back to me the next day. He has not gotten back to me, returned my phone calls, or emails. I went in there to get a new car with the early termination lease program and feel like I was scammed. Beware! Now, I'm stuck with a bill for a car I no longer have nor would I have ended the lease early by three months just to get a bill! ***Update*** I called Kia to pay the bill and apparently $1,000 was waived off of the bill! So, I'm happy about that. Mr. Baptiste apparently came threw.***

Meredith in Brooklyn

Dec 20, 2015

Honda plaza is the place to shop if one ever needs to get a new car or a certified pre-own car. The service is friendly. Everyone works very hard with you to make your visit a pleasant and fruitful one.

Diva

Dec 19, 2015

I go to the Nostrand Avenue location and I love it.The staff are polite and explain in detail whatever you need to know about your car.

Yvonne1963

Dec 19, 2015

The first person that I saw was someone by the name of Dave. Although I usually have a good experience with you all, Dave treated me as if I was the only customer there. His professionalism accompanied by a smile, made the difference. I was stressed with the traffic and rushing to go back to work. He understood, maintained calmness, and I was out in a manner of minutes and super pleased your reception. Thank you!!!

KimJ

Dec 18, 2015

Unfortunately I do not remember the gentleman's name who checked me in and handled my paperwork, but he was very pleasant. The other staff also made sure I got my car in a timely manner.

CILDAHENHOW

Dec 17, 2015

Great experience at Plaza Hyundai! Thank you to Niki and the management staff for making it an easy stress free buying experience. Will surely recommend anyone I know looking for a vehicle and will definitely be back here in the future.

103shore

Dec 17, 2015

From the minute I met Chris Rodriguez I knew we were going to make a purchase,This is my sixth Hyundai purchased from Plaza they just keep getting better.They treat you like a trusted friend all through the process keeping you at ease all the time.And Miguel Wright busted his back trying to make my deal work which he did with a little help from his beautiful sales manager whose name I can't recall As always the star of the show is The Hyundai cars they are remarkable and can virtually sell themselves I am a believer for life in them

BasamSaleh

Dec 13, 2015

I went to that dealership because of the recall campaign for Sonata door latches, which were working perfectly fine, and they return the car after 6 hours of waiting with one door latch broken. I just found out today (three days after the "service") and I'll call them tomorrow and see what they will say about it. completely outrageous!

Sluhoken

Dec 11, 2015

The staff that is incredible and personable service across the board. They went above and beyond their responsibilities and getting my repairs done. They made every aspect of my experience as pleasurable as possible. They are the reason that I will continue to bring my vehicle to this location for service.

Yolanda

Dec 9, 2015

I am pleased I set the appointment for 7 AM and by 9 AM I had my car ready. Customer service was very good. Thank you

Rasidat 2015

Dec 9, 2015

The Sales Manager is a Complete Gentle Man who know his job and well Trained The manager is a good person and his name is Gerard D, Baptiste

MargieLCSW

Dec 8, 2015

Salesman added NJ dealer fee to the TrueCar price. Then the financing person said that was the price we agreed to with the salesman. Neither took responsibility to notice that the TrueCar price was not honored, that we were charged NJ Dealer fee and a separate NY dealer fee. I tried on numerous occasions to talk to them or to their managers and have received no satisfaction.

JOSE.CELIAQUINONES

Dec 8, 2015

Efficient courteous Productive. Indeed,very positive!Would certainly return for next exploration for service and purchase.Do not have anything to add to my experience and,as stated,would definitely return.

Elantra2010

Dec 4, 2015

I didnt wait more then half hour for oil change very happy with service thank you.I will definitely go back for service again great job .

Mohamed2011

Dec 4, 2015

Buying from a dealer gives you better opportunity with better deals and it's always buying from a dealer gives you better opportunity with better deals and it's always there if you need anything done or changed thank you

Blueyes

Dec 3, 2015

Very organized friendly greeting Service was fast got car back cleanWas able to get car serviced the day before my actual appointment Excel ant service

Alansabo

Dec 3, 2015

Spoke with Hyundai who advised a service call. Got an appointment for the next day, explained my issue and got the update with no fuss.

Willyreino22

Dec 3, 2015

Respeto educacion y profecionalismo se encuentra en hyundai plaza, personal con mucha expereriencia, les recomiendo a todos visitar este lugar para chequear sus veiculos no importa la marca de veiculo que tenga.

Bill

Dec 2, 2015

My overall experience from sales to the financing was great, I was very comfortable with the whole experience at Plaza dealing with Chris and Mihkail. I am very happy with my new Elantra.

Lilypad211

Dec 2, 2015

Great customer service. Everyone is very helpful and accommodating. Always a pleasant experience going there. I would highly recommend this place to everyone. Thanks again!

Hyundai

Dec 1, 2015

Great service from both the dealer Frank Mosca and Mikhail in finance! The processing and wait time was a bit lengthy so be prepared to spend a few hours there. Frank went over the car with me & showed me how to use everything. He also gave me snacks as I waited! I highly recommend using Frank as your dealer. He truly cares about his customers, follows up the next day, and is always available to assist with any issues during and after your purchase. Mikhail made the finance process as smooth as possible and ensured that I understood everything before I left. Overall I had a great experience dealing with these two professionals!

Kadir

Dec 1, 2015

Dropped my car off for a repair only to find that it got scratched by the mechanic and/or someone else. They promised to fix that as well but when I came back I found paint where there shouldn't be. Fast forward a couple weeks later and the paint was already chipping. I constantly find dents in the roof of my car and even worse loose screws. Service is not good and I always leave with more problems than I come with.skcapmatyahoo.com

vitiello,maria

Nov 29, 2015

I would like to thank you for your exceptionally well service. You remind me why I am committedto Hyundai. From start to finish it was a pleasure.

hareveym

Nov 28, 2015

even tho the place was packed with cars that got there earlier than I did,,I only waited two hours for my car. I was very happy with the time waiting.

MARIABROCK922

Nov 27, 2015

My lease had a couple of months left and i went into the showroom just to see the new models,i was approached by Chris. He showed me the benefits of the new technology now available on the sonatas.I explained t him what i needed in a car and he hit it rite on the nail. After a test drive we sat down and he offered me a deal i could not refuse. I was sold! Good Job Chris

CAUSROBINSON

Nov 24, 2015

Chris rodriguez was not pushy at all in which he made me feel very comfortable. Chris was recommended to me by my sister n law which was a previous customer of his. After going to a few dealerships, chris gave me the best deal. Definetly someone i can trust. Finance manager was also exeptional Mr Mikhail. Thank you guys!!

Chrisd2185

Nov 14, 2015

From the minute I brought my car to do a oil change try treated me very well and right at home. The oil change was done very quickly and the advisors helped me in every way possible and never forgot about me waiting.

Unsatisfied

Nov 7, 2015

I arrived to my appointment on time. I waited a half hour to be acknowledged. My representative Alister Mc Alister was rude and nasty. I explained to him that I have been hearing a noise which sounds like the axle; I needed an oil change, and the break light was out. He told me I would have to pay for the axle if it needed to be changed when I explained the car is under warranty and there was a recall on the axle he rolled his eyes said no its not and crossed off my complaint regarding the axle. I picked up my car eight hours later after calling twice for the status, to find out not only was the oil change I paid for not done but the axle wasn't checked either leaving me with the same issues I came in with eight hours prior with the exception of the break light. When I told Mr. Mc Alister he became even more nasty and said I didn't produce the coupon I said I had so he didn't do it. This is by far my worst experience here. I have been coming since 2011 and was never treated so poorly. I will not be returning.

Bg Brooklyn

Nov 6, 2015

We've purchased our brand new car here in plaza auto.we've been offered our budget price rate with other dealers and walked in to the plaza auto with our number and they matched the price as they promised! We have the great buying experience as we have assisted by the best sales person James Lalanne. He is very helpful to get through this purchase and match our budget price for our brand new car. He is very easy to deal with, he listens, he talks to you like you are in the family, he is an expert what he does. He made our purchase complete!

brina

Nov 4, 2015

Because when ever I visit plaza Mall with my previous cars which all were Hyundai I had no problems. Customer Service was always good to me.

TORNMINISCUS

Nov 3, 2015

The dealership should have attempted to deliver the vehicle on Monday, instead of on Saturday night at 8:15PM...There wasn't enough time to go through all the details I needed to see and know. The salesman didn't give me the vehicle sticker and I had to come back to the dealership to get a copy of it. This is my third Hyundai lease and each time there was a problem with either the salesman or the delivery.

DROBINSON0

Nov 3, 2015

I left Plaza Hyundai feeling like I got a great deal for my situation. I didn't feel like I was scammed or harassed into something that didn't fit, there was no pressure applied and I left very content with my decision. I am very happy with my vehicle and especially happy with my experience at Plaza Hyundai. I will definitely continue to return to Plaza Auto Mall for my future needs.

Marathonbluedriver

Nov 3, 2015

On Saturday,I found that my car wouldn't start, I spoke to Colin in service and he checked my warrante. He also said I wouldn't need an appointment for the service I needed. Yesterday I had to get Hyundai Roadside assitance because my battery died. The person who responded found my blinker lights on and then jumped my battery. It responded and he suggested that I go to the service center and get it checked out. when I got to the service center I was taken immedidately. It turns out that one of the cells of my battery was no good, so they replaced my battery. The wait wasn't too long and the people were friendly.

sweettrini1024

Nov 2, 2015

I was very satisfied with the service performed on my vehicle. It was also done in a timely fashion. Everyone I dealt with was very professional.

Doni

Nov 1, 2015

Leased my Santa Fe and Sonata from Plaza Hyundai. First thing is first, once I got in to the car and turned the ignition on I saw 150+ miles on the dashboard. As it was suppose to be a brand new vehicle, instead it was a demo car. I only found about all of this after I finalized all the paper works, it was too late to go back. Another huge drawback is that, when it was a time to sign the papers with the finance office, we had to wait literally 3 hours until got called in by the finance rep. In addition, their service center works even worse than their sales department. Long story short, I and all of my family members decided to not to utilize their services anymore, so now we are devoted Island Hyundai customers. Comparing Island Hyundai vs Plaza Hyundai it is like comparing a cat vs a lion!!! Would not recommend to use Plaza Hyundai services to anyone!!!

Jemalethomasatgmail.com

Nov 1, 2015

The advisor and the techs made sure my vehicle was running at its peak and was very courteous and prompt with the estimated time of departure

Sgberg914

Oct 30, 2015

After having a terrible time with sales and finance it was a pleasure dealing with Collin. I had promised myself I would not patronize this dealership after being disappointed by the sales team, but my service experience may have changed my mind.

ChristineBrock

Oct 27, 2015

Allen was a great salesman, which is actually easy to be considering he's selling a great product! :) He was contientious, helpful and just as importantly, not condescending to this female car-buyer. Mikhail took me through the paperwork, and explained the options available in a clear and concise manner. He was very professional, and (thank goodness) didnt give the hard-sell.I wholeheartely recommend Allen and Mikhail, this dealership and Hyundai's Elantra.

Joeyh

Oct 26, 2015

I was in and out with no problem. Service people were pleasant. It was quick and easy. A person called and explained what my issue was and recommended a solution with ease and told me of another issue and a solution to that issue.

Marlie

Oct 26, 2015

This was my second new car purchase (Hyundai Tucson 2016) with Plaza Hyundai and again I'm very pleased. I walked out, scratch that drove out with the car I wanted. Frank Mosca was my salesperson and is so friendly, knowledgeable and very funny. He followed up with me the next day to see if I was still satisfied with my purchase and even a few weeks later for my birthday. My financing was done by Mikhail Wright who worked efficiently to get me the best options. I had to wait a little for DMV but overall a great experience. Thanks guys!

anm9328

Oct 26, 2015

Frank Mosca is a truly wonderful car salesman.He says he works to help the customer and he truly does. My father and I came in without an appointment and he was quick to assist us. And boy, did he! He kept my spending limits in mind and pushed for a great lease deal for me. Not only that, but he was a great conversationalist, and made me feel very comfortable from the moment we met, through the negotiations, and test drive. We really enjoyed his light and honest personality, as well as his humor. He did the standard things as well, like offering us beverages and seeing to it that we enjoyed our experience at Plaza Hyundai. Now all I have to do is wait for credit approval. Hopefully I'll be in my new Ruby wine/beige 2016 Tuscon very soon.Frank is awesome! Give him a try!

pete

Oct 25, 2015

didn't waste much time. brought in car .Picked it up next day starter was fixed under warranty no hassle. would recommend to my friends

Lauren

Oct 24, 2015

I recently was in a car accident that totaled my car. I needed a car immediately. With a little internet research done, I decided to walk down to the Auto Plaza to just look at the cars. I met with many different sales people but Chris Rodriguez was my absolute favorite. He was polite, kind, knowledgable and never pushed me into anything. He answered all of my questions without ever trying to "sell" me anything. When I left my initial visit, I felt confident that Chris is one of the few honest car salesmen. Within a week of my initial visit, I drove away in my Hyundai Santa Fe Sport at a great price. Both Chris and Mikhail (from Finance) were and continue to be a valuable part of my car buying experience. They were personable, honest, and made me feel unpressured during the entire experience. I would definitely recommend buying a car from them!

Minnie

Oct 22, 2015

I had 4 recalls on my vehicle. I brought it in and they took my car in minutes. Said they would call me when it was finished. Well I couldn't believe it was done in an hour. They had my car delivered to me when I arrived as if it was valet parked! No waiting and very professional. Would recommend to anyone and would go back. Very hard to find places like this around I can tell you. Thanks Hyundai Auto, you are a breath of fresh air!

Sgberg914

Oct 21, 2015

I leased a 2015 Sonata 6 weeks ago. I agreed on a lease price with the sales manager, but when I went to fill out the lease agreement, the monthly charge was $55more per month. When I refused the deal I was asked again and again to sit down with the finance person so they could explain why the payment was so much higher. I just kept saying I do not want the car, I just want to cancel the deal. Eventually they went back to the agreed on monthly payment. Then when I finally got the car, they only had one key for it, they promised they would get me a second key in a week or two. Six weeks later, no key, they don't even return my call. Dealing with Hyundai USA, hopefully it will be resolved.

MBKLOVESUN

Oct 20, 2015

I have been using your service for four years and never seem to have a good experience coming out of there. I wish I could use Honda instead!!! They seems to get their people out so much faster.

Rose1947

Oct 17, 2015

Helpful and fast. Made the appointment and they took me right in. Thought I would be there all day. Instead it was less than a few hours. I was surprised when they said it was done.

tom28

Oct 16, 2015

The service advisor was very good. He told me what the problem was and how much it would cost to fix. The car was fixed on time. Very nice service.

Roxanne

Oct 14, 2015

Simply great personnel - the got much bette. Colin was very helpful and professional. My tires were changed- although it does take a day, the new tires put in - I feel safe if they do it!!!

RPhil3

Oct 12, 2015

I finally decided to purchase my leased Sonata and I'm so glad Frank was the sales associate that helped me. He was very friendly and funny! I was very much at ease and did not feel rushed. He not only walked me through the buying process, but he also helped a friend of mine who was with me. Frank and the rest of the team worked to get me the best deal and I truly appreciated this. He also followed up our meeting with a call the next day. If you can, make it a point to have Frank as your sales representative!! And Yesica Baez in Finance was excellent!!

Cmason3

Oct 11, 2015

I had a great experience while getting work done in this store. Everyone eas friendly and greeted me, I would definitely recommend this place to others.

Lux15

Oct 11, 2015

I've Been dealing with plaza auto mall since my first purchase and the service is excellent, with high customer volume of course wait time is expected but the whole staff is willing to help and assure you things are moving. Trust me you will leave a happy camper!

Joey 2016

Oct 10, 2015

Frank Mosca is a very helpful and knowledgeable sale person. He saved me time asking my price range and the rest is history!! I bough the 2016 Accent. I would recommend Mr. Frank Mosco to anyone that wants to buy a car. Thanks Frank and I as 've a great day.Joe Misciagna

happyhyundaidriver

Oct 10, 2015

I brought the car in the morning for inspection and maintenance. Staff was friendly and professional. I was able to leave the car, go to work and pick it up later that day. Since I was picking up the car on the same day, it was stored on-site.

howielass

Oct 9, 2015

I purchased a new Hyundai 2015 and turned in a Hyundai 2013.I am being billed for my trade in for 2 months plus late payments on the new one that I did not get a payment statement on time.MY wife had so many correspondents that she is disturbed by all the errors.If you want allegiance for your company than things have to to be rectified.1. My wife's date of birth is 9/3/1938 not 1934.They can't even correct that.Please give this matter your kindest attention.I am totally disturbed by the treatment owed to a loyal consumer. Please respond by email as this is creating a problem and causing stress to my wife. Howielassataol.com

ALEXANDERVADON

Oct 8, 2015

I am really satisfied with the car, service and past experience at this location and appreciate a fast and smooth finance process I had the last time. Thank you!

eaglesmom05

Oct 5, 2015

I can not say enough good things about the service I received. Wonderful! Fantastic! Late Friday the 2013 elantra wouldnt start. I called early Saturday morning for an appointment and was told to have it towed - which btw was covered by Hyundai! My appointment was scheduled for Monday at 8:15 a.m. which was fine with me. However, I got a call a few hours later from a service person saying he was going to work on the car now. This was great! As suspected, it was an issue with the gear shift. Work was completed that afternoon and since this was a known issue I was not charged. They also updated all of my settings. Like I said, I cant say enough good things about the care I received. My only regret was that I did not get the names of everyone - from the lovely woman on the phone in the morning to the techs who fixed the car. Thank you Hyundai Service!

new car

Oct 5, 2015

Love my new Hyundai Tucson!! Just have to get used to parking it. Frank Mosca was a pleasure to deal with. He was very friendly and informative, and really went that extra mile! Thanks again, Frank! Julie & Bill Kane.

ernie.fuchs

Oct 2, 2015

i very rarely take the time to write a review but albert in the service department deserves the time to write a review. i dropped my hyundai sonata to be serviced and i left it in alberts hands. there was extensive that needed to be done on the car plus the 60,000 mile service and had my car done by monday. my car feels better then the first day i took it off the lot. i appreciate alberts kindness and helpfulness during the process to make sure my car is safe and ready for the road. i cant thank albert enough and hopefully i will be able to see him again when my car needs to be serviced in the future.

FMITCH44

Oct 2, 2015

The staff at plaza were great they listend to what i had to say about what i was looking forand made every effort to get me what i wanted. The result I and my wife have a Hyundai we trulylove. Thank You Plaza.

DOUGLASBROCK

Oct 1, 2015

Chris and Mikhail were excellent. I definitely recommend Chris Rodriguez as a salesman very patient and knolegble He beat out two other dealership prices and gave me the best deal.

gloria947

Sep 30, 2015

Excellent service by the service advisor and technician. The advisors explained to me what additional service I needed such as an wheel alignment. At the completion, the advisor explained what was done.

Lucia2490

Sep 30, 2015

It was great experience Keith walked me through it I am a first time buyer so he helped me understand the process and what I should expect.

Delta8800

Sep 30, 2015

My name is Dmitry, I recently purchased a 2015 Genesis from Plaza Auto Mall in Brooklyn, NY.I received a recall letter for tire defects I called to make an appointment the day I am off and was told by Colin Mazza that they do not do recalls on Saturdays so I asked for another day and was given a date of 09/30/15 for 7am , I requested a loaner , when I arrived at the dealer 7am booked my car in and sat and waited for the loaner ,,25 mins passed and I asked Colin what about the loaner because I had to go to work and he replied to me. " HEY RELAX ". I thought that was the worse customer service for an employee very disrespectful and a really bad attitude, I immediately asked for my car back and will never go there for any service that is due in the future , even if I have to go an extra 20 miles away to fine a place that gives the service I should. Receive... This person should not be in this business anywhere ,, O Stars ...

Ula1505

Sep 29, 2015

I didn't have appointment but I stopped by on my way from work and explained problem with my car. My advisor: Craig Scott convinced me to leave my car and in the morning called me with explanations what is wrong. My car was fixed and I picked up it on my lunch break. My advisor was waiting for me, everything was prepared, no time wasted. It was the best service!

jsalinas24

Sep 29, 2015

friendly and very helpful will come there again to service my truck again they look into all the things needed to be done and didn't make me feel pressure in doing so

rogder23

Sep 28, 2015

This time my visit was much better. I appreciated the fact that I was able to call and have the car serviced even though I was running late for my appointment.

chayes57

Sep 28, 2015

I walked into the dealership with questions and met this gentleman who made my wife and myself feel very comfortable, and we walked out with a new car he was hands down one of the nicest guys I've had the pleasure of dealing with. He answered my questions before I asked them I actually felt like I knew him for years. I would recommend anyone to looking to purchase or leasing a new car go to Plaza Hyundai and see Frank!

MARIS.MIKE

Sep 27, 2015

The salesman carrington and the manager jemehl were both awesome. They were very pleasent to deal with. I will certainly refer all my friends and family to them.

Trump2940

Sep 25, 2015

I purchased 3 hyundais from this dealership and did not always find their sales personnel to be truthful. There service department was not very knowledgeable when I bought my Sonata in with a problem with the computer mileage system. They assured me it was corrected and after a short period of time, I experienced the same problem.

Harnange34

Sep 23, 2015

Went in to get a new tire and they treated me very we'll. they kept me informed through out the day of what was taking place with my vehicle.

AHKOINUSA

Sep 20, 2015

Reason for me to buy the car from plaza automall because they match the lowerest price given from truevar.cpm dealer. Plaza has more choice of cars for customer.

waldo

Sep 18, 2015

I went to 2 other Hyundai dealers before going to Plaza Hyundai. The Southshore Hyundai manager spoke to me as though I was, excuse the expression, an idiot.Nemet Hyundai gave me a run around for 4 weeks and I finally figured out they wanted me to purchase what the needed to sell off their lot. Plaza Hyundai, was very pleasant, respectful and worked with me for just one day and I got what I asked for. Thank you Plaza Hyundai

duke

Sep 17, 2015

was one of my best experiences with a dealer would definitely recommend Frank Straight forward no bull and a lot of fun to deal with

GIUGLIANO1215

Sep 16, 2015

It was a non-stressful experience working with Vic Singh and the woman in the finance dept. who finalized the lease, etc. I do not remember her name but she was engaging and informative as was Vic

HAYAS.REBECA

Sep 16, 2015

Really good experience . Very friend and polite sales guy I forgot his name but he conducted the negotiation really smoothly and friendly. nice place I will definitely back there

Pjohn5

Sep 14, 2015

Albert was very friendly and informative, I would recommend him to everyone. My car has brake replacement done and I had a key replaced, we are very pleased.

Bklynknight

Sep 14, 2015

I brought my vehicle in for a recall and oil change but they could not do the recall on a Sunday. I was not advised in advance that it is limited service on Sunday. Now I have to go back

Nancy Gonzalez

Sep 13, 2015

Frank Mosca took care ofus 4 yrs ago and we were very happy with him. We decided to go back to see what kind of deal we can make to trade in our car. The deal was exactly what we wanted. He was very honest and helpful. He is excellent and he really works with you. I recommend him 100 percent. We will go back to him later in the future.

MBPUCCI

Sep 11, 2015

I am not satisfied with the car that I am stuck with for the next 3 years. The general manager was of absolutely no help. True or not he insisted that in a leased car it was not possible to switch out a manual driver seat for a power one. No one in the dealership would tell me the manager's last name. I am not sure why that was such a big secret. It is of no consequence since his only response was that nothing could be done.

Carla2728

Sep 10, 2015

Michael and Mikhail was really helpfully. They were both very friendly & profesional. I was actually dreading going in to buy a new car because I do not like the stereotypical of a salesman attitude. But I was so relieved to see that they were not like that at all.

eciiusa

Sep 10, 2015

The staff is great and best customer service also took care of all my recalls and vehicle service. Albert took care of all my problems and gave me a fast service, cause usually takes one full day and they did it in few hours.

Alan1

Sep 9, 2015

I was able to schedule an appointment promptly, and on the date and time of my choice. I was checked in promptly. Although I arrived 30 minutes before my appointment, my car was not ready until an hour and a half after my appointment, and I had to call for status to find that out. When I arrived at the dealership, I still had to wait 10 minutes for the paperwork and then another 5 minutes or so for my car to be brought around, but all in all, the service was satisfactory. Evberyone was courteous, too.

Paulben

Sep 9, 2015

Overall, a good experience. The wait for having my NYS Inspection done and have my vehicle software updated was a bit longer than expected, but reasonable.

CSANTANA2728

Sep 8, 2015

THE STAFF OFFERED A EXCELLENT CUSTOMER SERVICE, AND QUALITY OF TIME THAT ANY CUSTOMER DESERVE. I WILL RECOMMENDED ALWAYS WITH FAMILY AND FRIENDS. FORWARD TO SEE THEM SOON.

D.DUPERVIL90S

Sep 7, 2015

Carrington was great! He helped me find the perfect car that fits my needs!! I would definitely recommend to someone else who is looking to purchase or lease a car. Thank you!!!

Bajan beauty

Sep 7, 2015

Frank is very professional always available when you call and he returns calls. Very pleased when dealing with him. He made sure everything went well while I was there

KASHAUN1

Sep 6, 2015

I purchased a new vehicle. I thought that it came with navigation, but I was wrong. Other than that Chris Rodriguez helped me out of a vehicle situation that I no longer wanted to be in.

ORISINO

Sep 5, 2015

met mr Mosca at door after exchanging greetings . frank had prepared a complete listing of the [2015 sonata] that i was looking for after extensive search he came up with the exact color also.Pricing was excellent as i had reviewed many different websites on product cost. mr manfa knows his product and i did not feel the dread usually associated with purchasing a vehicle.I was never rushed or double talked great salesman ,great dealership, hard to find these days ,these guys are tops

kb622

Sep 5, 2015

The service department personal were friendly and very accommodating. They tried to resolve the issue as quickly as possible and they did everything possible to do it

sexyp1

Sep 4, 2015

I want to express how pleased I was with Plaza Hyundai. The assistant manager Albert was great, knowledgeable, informative, and a pleasure.Thank you,Patricia Owens

GiovannP

Sep 4, 2015

Great customer service and personalities. They worked with in my budget and wants to make it a great experience for me. Love the purchase. Thanks guys

kam56789

Sep 2, 2015

dropped it off in the morning.picked up in afternoon.ready as promised.everything done that was requested.albert and alexa treated me very nice.

Fritz61

Sep 2, 2015

I had to take my 2013 santa fe in for service because of a code recieved from blue link. I was pleasently surprised with the level of comunication i encoutered. I wa greated by Alexis and she went over everything and answered sll of my questions. Check in was easy and check out was also easy. The service level was excelent.

benali atlisa

Aug 31, 2015

Very polite explain my bill very helpful call me when ready car was brought out quickly took car in fast no waiting time. My bill was reasonable

JAMESHOLZBERG

Aug 29, 2015

I would definitely recommend this dealership to my friends they are very honest and friendly . I look forward to dealing with them in the future

ALLEYCAT317

Aug 28, 2015

I needed a car ASAP and my expectations were met. I am please switch my purchase. I am a Hyundai fan owned a 2001 Santa Fe for 15 years.

KATFAM222

Aug 27, 2015

Leased (3) vehicles from Plaza Hyundai and sales lady Niki Mastrandricos in the last month. She's great! Was very patient with us and knowledgable with the product. Transaction went extremely smoothly and we will be back for our second daughters vehicle really soon. Thank you Niki and thank you Plaza Hyundai for have such a great sales staff.

rdenaro

Aug 27, 2015

Frank Mosca is a great salesperson who goes the extra mile for his customers. The staff during the whole purchase process were friendly and very knowledgeable.

JaviLop

Aug 25, 2015

Had a great experience at Plaza Hyundai! My sales lady Niki Mastrandricos was amazing! She was very thorough - was very knowledgable when it came to the product and knew exactly what to get me into. Thank you Niki and thank you Plaza Hyundai

Lesbia

Aug 24, 2015

The gentleman who handled my car was very pleasant. He explained to me my prepaid contract. I waited a little less than two hours. He. Informed me what service was done

kb622

Aug 22, 2015

I never have any complaints with the service department. We have been dealing with Ffrank Mosca since our first visit to the showroom February 2010. He's very personable and a true joy to work with.

SmithAlvin88

Aug 21, 2015

Great service, I'm very impressed. The Service advisor Gabrielle has been very helpful to me from the moment that I walked in. Not only helpful but also very friendly, welcoming, and she has satisfied my needs. I asked for my car to be treated and handled with care, I asked that my car would NOT be taken down to the lot as you know Plaza Auto Mall is located on a busy street... Gabrielle and Albert took care of my car, excellent service was met. Thank you!

Ryia12

Aug 20, 2015

As soon as you drive up to service someone is there to help you they are always ready to assist you in which ever way they can

GREBECCA12

Aug 19, 2015

Thanks to Marvin and the whole staff for their patience! Marvins awesome personality made my husband and I decide forget our first choice and stay with Hyundai!

CURTISA11234

Aug 18, 2015

Great experience and very friendly and straight forward. I would definitely come back. They don't try to haggle you and they don't try to force you to do anything you don't want to do.

infinitelywiser

Aug 17, 2015

Carlos was a great sales representative very attentive to my concerns he answered all my questions. The experience was great I'm going to recommend Plaza Auto Mall to my family and friends.

Genesisbk15

Aug 17, 2015

The staff are friendly and helpful. I'd like to see more water around the waiting area available. I'd like the coffee and donuts

MINREN57

Aug 16, 2015

I've noticed that the 2015 Sonata looks and feels better than the 2012. I love the three driving modes that's installed in the car. Especially the sport mode.

mackie

Aug 14, 2015

All the employees I interacted with were very professional. Colin was very helpful in explaining the status of my vehicle and providing advice as requested. I told the approximate time that the service will take and since I could not wait, I was provide with the "shuttle" service to take me home and also back when it was time to pick up my vehicle.

Vashay

Aug 14, 2015

Plaza auto mall is far better than Nemet auto mall when it comes to customer services ............with customer service like this I will return again

Jayjay1990

Aug 12, 2015

I didn't think I was going to be able to buy a brand new 2016 car with my wife. I was only coming there to co sign for a car with my sister in law but once Christopher rodriguez and Mikhail wright helped me I walked out with a brand new 2016 car.

Madison08

Aug 11, 2015

Great service! The team is very professional And friendly. They make you feel very comfatble And work with you what you can afford. Pay them a visit!! ??

ATROCHIMCZYK

Aug 11, 2015

Guys was very helpful and friendly. They were honest. For sure I will recommended this dealership to my family and friends and this will be first place I will visit when my lease will end.

ADAMKBPT

Aug 10, 2015

I would like to thank Purshan, Pietro and Frank for making this car buying experience a great one! Your professionalism, honesty and fairness was appreciated. Thanks again Plaza Hyundai!!!

juniorthomp

Aug 10, 2015

On a very very busy day I didnt feel left out. Everyone stopped by to reassure me at different intervals that I was not forgotten and someone will get to me soon, which was great. They showed they valued my time and patience. I was able to get the car I wanted at the price I wanted.Thank you and even though Im in no rush to obtain another vehicle I will be referring all my friends.

rsnatallia

Aug 10, 2015

I made appointment for check up and oil change on 08/09/2015 on 10:30am. I came earlier on 9:50 am and guys took my car for service. After one hours I asked how is my car and when I can take, they said me that my car is not ready yet. I spent there 3.5 hours!!! They gave me care back on 1.20 pm!!! When I got in the car I saw my some stuff from glove box lying on the floor. I came back home. After three hours I went to the shopping and when I returned back on my parking I saw a puddle of fresh engine oil. I bent down and looked under the car there is was all dirty and hanging new large drops of engine oil. Oil leaking! Under the hood were all filled with oil, the front panel of car was also in oil. I made photos!The service worker sat in a dirty uniform into my car without covering the seat. Dirty hands he taken the rudder ( without any covering)....I'll never more go to this place for service!I do not recommend this service place!!!!

flyshao

Aug 10, 2015

Do to this time visit, I wasn't very satisfy, I had first appointment at 7AM. I was there 15minutes earlier waiting on line. I think ever I'm not the first person enter the garage, but my appointment is 7am, which means that I should be serve as priority, but it wasn't, they serve the car ahead of me, and the person wait 1 1/2 hour get his car done. And I was just there for State Inspection, with appointment, still wait 2 hour 20 minutes. I just don't understand why.

aholder2851

Aug 9, 2015

My experience turned out to be good after trying to resolve an issue that I had. My main issue is the service. I came in with my car at 8am and my car was not ready until 1pm. I think that wait is much too long especially since I was told it would be ready in 1-2 hours. Please work on improving customer service . Thanks

LAS3771

Aug 8, 2015

I have used this place to buy my last car and now again for this car, I would definitely go back again/ and recommend this place to friends. Everything was done perfectly

lmi27

Aug 6, 2015

I walked into Plaza Hyundai and was told I will get into the car I asked for, which was a Hyundai Sonata. It happen as was said to me. Simple and easy. Thank you all at plaza Hyundai.

jaz

Aug 6, 2015

My car was towed there, I did not have to go with the tow truck driver, I was contactted when it got there which made life much easier for me than trying to get someone to pick me up. Work is very good.

BrooklynHyundaiCustomer5years

Aug 5, 2015

Based on expected work to be done, estimating the maintenance and repair costs can be appreciated by customer, even though further inspection might disclose additional work. Example: 15,000 mile service. Cost was NOT mentioned in discussion. Apparently unavailable. The employees were polite and otherwise helpful.The car shuttle provided was also appreciated.

christophermolloy

Aug 5, 2015

This transaction was as perfect as one could hope for, Niki was informative, helpful, and professional. The fact that I did not feel the normal salesperson pressure was pivotal to my purchasing decision. I would gladly do business with her again.

PNAPOLITANO

Aug 5, 2015

Good experience overall as this is the second car I've purchased here. I had always brought my previous car here for service and will continue with my new car.

M.SAKKAS310

Aug 4, 2015

I definitely recommended my sales person to others. She is an Amazing lady. She really cared about what I wanted in a car. Helped me out big time. If it wasnt for her I wouldn't have my dream car!!

joel

Aug 4, 2015

this is an excellent salesman. i came there to inquire and possibly by shortly. after speaking with frank i bought. he did not pressure me . he just told me what i am buying and was fully knoledgeable of the product. i wol\uld not hesitate to recommend him,i hope he will be there for at least 20 years . He is very personable besides being an excellent salesman . I WISH I CAN RATE HIM WITH SEVEN STARS INSTEAD OF 5 even though 5 is the best. you should be proud to have him as a salesmanthank youjoel schagren2652 cropsey ave apt 11dbrooklyn ny 11214

Sonata Owner

Aug 3, 2015

It would be helpful if the pricing for service was available both online and in the service area. Getting pricing is always difficult beforehand. Seeing what the 30000 or 45000 mile service should cost or what new brakes cost would be good to know before bringing in the car.pricing should not be a mystery.

ponta

Aug 1, 2015

Currently I have a Hyundai car and had used your service during last three years. Every time service was not satisfactory . After using your service several times I decided to switch the service in dealership to Staten Island location even though I live in Brooklyn and have to pay for Verrazano bridge.

Simon Bonanno

Aug 1, 2015

Michael Dakir has got to be the most concerned salesperson my wife and I ever met! Kind, knowledgeable and made sure we got the very best deal for our budget. He even checked up upon us after the sale to make sure all was o.k. Would not blink an eye going back to him for my next vehicle. Thanks Michael and Thank you Plaza Hyundai.

BEVERLY.W384

Aug 1, 2015

THANKS FOR EXCELLENT JOB!!! I will defiantly see you in a few years !I've had a very good experience during my visit, would recommend to my friends and all others!

Rufusd1327

Aug 1, 2015

Smooth operation no wasted time accurate estimate Quality of work above par, staff very friendly.Did not have appointment but treated as if I did.

RUSTYSPORT1

Jul 30, 2015

purchase process was pleasant. Salesman was very efficient and it was easy to deal with him.Anthony was very knowledgeable in explaining the various bells and whistles in the car

Qkerrin

Jul 29, 2015

After seeing a few cars online and going to other dealers where the car was not there or the contact person was not, Sacha from Plaza noticed my missed call ( before business hours) and )called me back and set up an appointment with Keith. Keith is personable and professional and not pushy at all. He spent hours with me and we reviewed my options. Always having a used car I was apprehensive about leasing a new car. Keith showed me ALL the pre-owned and certified vehicles as well as the new. His knowledge is vast and he reviewed all possible scenarios with me. After leaving a refundable deposit on a silver 2016 Elantra, Keith and Ghandi ordered us a Sea Blue 2016 and had it in the showroom the next day. There was a discrepancy with the finances when my credit application was processed and they immediately worked with us to resolve it . They took care of plates, insurance and filled our new car up with gas. I could have shopped around more at other dealers but after spending the better part of a day with Keith and receiving his advice I decided I wanted to do business with him and Plaza. I look forward to working with Keith in 3 years either on our buy-out or trade in

RAMONEBRACEY

Jul 28, 2015

Great group of sales people. I would recommend to all my friends and family. They mad me feel comfortable and like I was family. Thanks Plaza Auto Mall

BELFANT

Jul 28, 2015

I am comfortable working w/ sales person Lester Hyjel. I have purchased several Hyundai's and am satisfied with the quality of the vehicles I have purchased.

Kevin

Jul 28, 2015

Brought in my Santa Fe for some warranty work. Alister kept me in the loop on ordering the part needed and how long service would take. Service was efficient and smooth. I feel confident bringing my vehicle in for future work. I did find some stains on the seat that weren't there prior to service but easily came out with a cleaner...not a huge deal.

IGORKRAKOV

Jul 24, 2015

Thank you for the great car great deal and great courtesy. I would definitely come back and get another car in this dealership and the dealer himself also told a lot of my friends and family to check them out also

Yegorius

Jul 23, 2015

While the parts and service guys know what they're doing, the sales dept is lacking. I don't even know where to begin...but here are a few highlights:1. When we were sold the car, we were told that it was new. However the paperwork that we later reviewed shows the name of a previous owner, Bernardville, Inc!2. Then other sales paperwork contained the wrong name, not me. Address was also wrong. Whether all these changes were accidental or malicious, remains to be unknown.3. When I brought my car in for a check engine light and a state inspection, my car was left in the shop for 2 weeks without anything being done to it.4. I ended up getting a ticket because of an expired inspection. When I brought it up to the manager, Rich, he refused to pay it.5. The 2nd time i came it, the check engine light was fixed but it cost me $990!! I was told that an internal part was physically broken, and thus not under warranty...they claimed that this could only happen if i was in an accident. However, I was NEVER in an accident in the 4 years I owned the car.

Ravin

Jul 17, 2015

Friendly staff, but it's very difficult to reach someone by phone. My calls to the service department often went unanswered. The staff is very knowledgable and they were able to get me in and out of the service department in a short space of time.

WATSONSHENIKA

Jul 15, 2015

Worst experience at a car dealership ever. There were 2 workers who were professional, My mother is unsure about their names. I believe they are Frank Mosca and Mohamed Khalil. Mr. Mosca was professional and he did his best to resolve the issues. Mr. Kahlil purchased Chinese food for my mother because she is diabetic, she was at the dealership from the time it open until almost closing time waiting to complete the transaction. I and my parents appreciate their professionalism.

Jog-don't drive

Jul 11, 2015

Customer service reps kina and Albert were very helpful. My past experiences with the service department have ranked just above going to the dentist but this time was much better. I found it a little strange that brakes had to be replaced after 4500 miles but Albert did explain it well. I'll be back for service - hopefully not too soon!

myauto2015

Jul 10, 2015

The service reps were professional - greeted me well; paper work was handled professionally - The courtesy transportation from the service center - pick up and return to retrieve the vehicle was also great. The drivers were courteous and also helpful.The coffee and donuts in the waiting area was a additional benefit along with the TV monitors and comfortable seating for waiting customers.Overall an excellent experience

ZCOORE24

Jul 8, 2015

Excellent work and excellent people the respect of my time and money was great. Thank you for being a great sales team and give me food.

Amaleemo

Jul 8, 2015

My sales rep Chris Rodriguez was extremely knowledgeable and professional. He worked diligently to help me understand the difference in cars and prices. Chris went above and beyond to provide an excellent car-buying experience. I recommend him and this dealership to anyone.

INFACORRADO

Jul 8, 2015

Excellent experience at plaza auto mall! Smooth transaction. Very happy with my car pruchase. Professional staff. Definitely recommend checking out or buying a car here.

BAEZMEGAN

Jul 8, 2015

I never thought I'd like a Hyunfai until I stepped inside of the 2015 Elantra. I love almost everything about it. Dealership experience was nice, comfortable atmosphere with friendly employees.

neblina86

Jul 7, 2015

friendly,personable,knowledgeable... these are some of the words i have for carrington ellis, the salesman that leased us our car.... from the second we walked in the door,we had a delightful experience.....

JOELPLAUT

Jul 7, 2015

The best! easy to work with. Nice people. I trust them. good car, good people, good service. All good.The best! easy to work with. Nice people. I trust them. good car, good people, good service. All good.

SHEBIRD5

Jul 6, 2015

I went to Plaza Hyundai after looking for a specific car in a specific color and saw they had it in stock on their websight. Keith and Ghandi gave me a price and I told them what I was willing to pay and we struck a deal. The car was delivered as promised and I have no complaints.

FAGY12

Jul 2, 2015

it was a no hassle experience. I was not made to wait - everyone tried to be attentive. It was a really smooth experience. thanks for asking.

Keli

Jul 1, 2015

I bought this car new . May 2014 until now i'm being going dealer back and forth The pasager side leaking water . 8 to 10 times .I just drop the car on this Hyundai plaza dealer June 4 to 26 June because they have to replace the AC unit the carpet inside to because as molding . This job take them 24 Dayes last Friday they call me to pick up my car is ready when they bring my Car was damage on the side and check engine light Hi drop off again on the June 29 until now my car is not Ready . What else can I say .terrible terrible terrible

DEBBIE_1263

Jul 1, 2015

Really wanted to lease my 2015 Santa Fe and I think they really didn't give me a chose. My new car was a floor display. Icy car didn't come from a warehouse.

Tomton123

Jun 30, 2015

Super friendly salesman!No monkey business,no wasting time, get straight to the price deal!Got the deal done in 20 minutes! Thank you, Mr. Frank Mosca!

Professor B

Jun 30, 2015

Why? He's professional, personable, informative and grounded in customer service. The 3rd time was a charm as well- Frank is the best!Professor Barnes

RYIA1234

Jun 29, 2015

From the point when you enter you are granted with a smile and a hello the place is always clean and ready with beautiful cars and people who want to help you get what you want

J0hnnyb0i69

Jun 29, 2015

All employees of the staff were very helpful & knowledgeable. Walked into dealership to take a look and walked out a very happy customer. Thank you.

Abigail1965

Jun 26, 2015

Set an appointment was quick and quality of service evident. My husband and I were pleased with the overall experience. They were just honest and direct.

Ser53srataol.com

Jun 26, 2015

Service very good done in a reasonable time from the time you get accepted by your personal to the time you pay when picking up the vehicle the personal was great thanks

ERDOC1212

Jun 22, 2015

Great service everything 5hat was promised was delivered. Would recommend this dealer to everyonevery easy to access this dealership sales and servicecdept.Thank you Plaza

LAPHYL_J

Jun 12, 2015

The staff was professional, friendly and most of all taking the time in explaining what I need to know which gives me the opinion that my business was important.

VHO123

Jun 12, 2015

Overall excellent . Great place to look and purchase a car. The sales person that we had was pleasant and did not make you feel under pressure to buy something. We would highly recommend him to anyone who is looking to buy a car. Unlike any other dealership that we have been before, Lester Hyjek is honest and made our shopping experience very comfortable. He was very helpful and made all the transactions easy. He's outstanding and very knowledgeable.

SHABSIBROYDE

Jun 8, 2015

Best overall dealer. William Evans of Plaza Auto was outstanding! Would definitely recommend this dealership to anyone including people from out of state, well worth it!

Chen

Jun 6, 2015

I Just coming to do a regular 5000m service, it is need to wait for almost 3 hours And not done yet.BTW, is it really need that long waiting time to finish the Oil and filter changing?? or may be Just because I'm late for the appointment time then i get this revenge or may be is Just really need that time? And I'm still waiting now..... not done yet.... (alright!!! just find out The car is done but I Just got to tell all the advisor are meeting and I still need to wait.) xxx. SO MAY BE I NEED TO WAIT FOR 4 HOURS TO GET IT DONE OF THIS xxxx. THANK YOU VEjRY MUCH!!!

MRMULLIN

Jun 4, 2015

I had an unpleasant experience at first. However, they are addressing the problem and trying to help me now. Hopefully, the situation will be resolved.

LEXUSLOVER8910

Jun 4, 2015

Best deal in town. I searched elsewher and the plaza People were the best to deal with both for price and knowledge....Great Great great great

tom.mikluch

May 30, 2015

Sara was extremely knowledgable and made the buying experience easy and extremely quick. This is our first Hyundai but based on the quality of the car and the buying experience, won't be the last.

AS-GARCIA24

May 29, 2015

Mike did a great job to ensure that I was completely satisfied and comfortable with my purchase and I truly appreciate it... Thanks again mike

SONDOT611

May 27, 2015

My experience at Plaza Hyundai was memorable. Andres and Kyrie were excellent representatives. Will definitely consider leasing another Hyundai after my lease term has expired.

marshall.sherman.16

May 24, 2015

for the money you get more with hyundai .i returned to hyundai when my honda lease was up and i believe i did ok in my choices

acastro824

Apr 29, 2015

It was my first time to ever lease a vehicle and trade in my favorite car (which is was hard to do) I met Frank Mosca and I tell you, his personality, his honesty and of course his wonderful jokes had me at ease in no time. Frank was my first dealership experience and I look forward to dealing with him again. Frank, thank you for answering all my questions, I must have you crazy but you were so patient and i truly appreciated it. I love my car! & my payments!!

BertaW

Apr 20, 2015

Frank Mosca made this buying experience quite pleasant. He explained everything with utmost patience. Frank is knowledgeable about the car. He was the first salesman we spoke with and had every intention to go and check out another dealership for comparison, but Frank wouldn't let go and we ended up with a lovely car for a good price and ended our "car hunt" at Plaza Hyundai. Go Frank!Berta Weinstock

mtcamp316

Apr 19, 2015

Frank listened to what I wanted and got me the deal I was looking for I will definately recommend him to anyone in need of a car. Made the process entertaining and painless. will see him for my next car

shalom bayis 25

Apr 15, 2015

I would Highly Recommend Plaza Hyundai . Frank Mosca was Great at Being Honest with me as far as Getting me out of my Former Lease which was a Disaster . I got my Previous Hyundai from Guiffre, What a Rip off artist he is. Frank and Plaza Hyundai treated me with respect and courtesy also. If you want a Great Deal on a New Hyundai go see Frank Mosca at Plaza. I am Very Satisfied with my business Dealing with Frank and Plaza Hyundai and plan to continue my relationship with them in the future ! Frank also explained everything to me completely and made the leasing/buying experience a pleasant one ! Cheryl Jackson

DJ.Jesse.NYC

Mar 24, 2015

This is considered the worst service center in the WHOLE PLAZA Auto mall. Reason being because I had a lot of incidences here. First time coming here to get a car alarm system and a remote start package. Parts department said sure we can install it and it was expensive so I said ok its maybe a genuine factory part and I said deal lets do it and see what happens So I waited a few hours and I never received a call to see if my car was ready. I called and then I get transferred and transfer to someone else and never get through to the right person. So I went back in person few hours later and it was finished so when I received the car. It was a AFTER MARKET RIP OFF!!!!!! NOT GENUINE! Which had a huge argument and they said oh it was sopse to be aftermarket and this and that and I was so upset I said this is not what I was expecting. So that's one story. Another time I was Taking it for a Electrical problem which the after market alarm/ Remote start took them a few days to figure on their mess up. After it was fixed Service Center Scratched my Door side with a Chip paint and the whole time they were renovating their offices they left all my car windows open and caused my whole interior which intact its a carbon fiber dash with leather and cloth seats from black to all white of sheetrock dust. I was even more upset. Took these guys 4 days with my car and had to come back in wasting my time for their mistake on scratching and chipping my car.So I stopped going their after these incidences for a long time. So recently I came on a Monday after noon for a power problem in the motor. Issue I had was shaking from the motor and noise from when pressing on gas pedal. So I saw a customer service rep and I was asked to leave the car and I said ok fine with me since this is a warrantee problem in the car which had under 20,000 miles in it. So I was told from the customer rep that he said I should hear from hum by thursday. So later that week Thursday comes and I didn't get no call so I called in the after noon to speak to the specific rep who was taking car of my car. Same issue like before Transfer and tansfter and hang up over 5 times and I called to speak to the manager and give them the issue of whats going on. They told me he should call me soon. Friday comes same issue with the phone calls. So later that afternoon i get the call from the rep and he told me oh there is an issue with there shop and someone fired and this and that and in my mind I am thinking thats no my issue so when am i going to get my car back. So customer rep said tomorrow it should be out. Saturday comes I call and call and its phone games again with the transferring. I was so upset I said to the person please get me to this person and they told me he is busy. I said if i go in person its going to be a different story right. So later that day I went to Hyundai and I speak to someone and they said he is not in today. So I said who is going to take care of this. Person pointed me to another rep. I go to that rep and they said oh that your rep this not here is not going to be here till Wednesday. So I said when am I going to do am I going to get a curtsey car. he said no and I said I need my car and nothing was worked on. I asked for my car back and I WILL NEVER COME BACK TO THIS PLACE EVER!!!! I got rid of my car for one of the reasons I don't want to come back! IF I WERE YOU DON'T WASTE YOUR TIME. GO Somewhere else.

rdenaro

Feb 15, 2015

Frank Mosca was recommended by a co-worker. He and he professional staff made the leasing process very pleasurable. My sister could not be happier with her new Sonata. If you considering leasing or purchasing, Frank is the man to see and Plaza should be your dealership.They are highly recommended!

Nushar

Dec 27, 2014

Great dealer, works with your needs amd really goes out of his way to meet them. Makes you feel comfortable and givs thorough explanations. As a first time car buyer/leaser I was provided with the time and the attemtion meeded to amswer all my questions amd guide me in the process. Makes himself abailable even after the deal is signed. Great experience, will def ately go back to Framk for all my future inquiries!

flyny164

Dec 20, 2014

I always felt going into a dealership was the most unpleasant experience a person could have.Buying or leasing a new car should be fun. Well, for the first time it was. And that was becauseof Frank Mosca. The man is sincere, honest and trustworthy. He made leasing a Sonata apleasure. Frank is one of the nicest peope I've ever met (and I consider myself to be a goodjudge of character). Not thinking we were going to get a car that day was changed by Frank'sgood salesmanship and demeanor. Never pressured us. There should be more Frank Mosca's selling vehicles and maybe then it wouldn't be such anunpleasant experience and car dealers wouldn't get such a bad reputation. Frank should giveclasses on how to deal with the public. He is a true gentleman.

wendy moore

Dec 8, 2014

This is my second time buying a car from this dealership and same dealer. I just want to express my appreciation to Mr. Frank Mosca and his team for helping me feel comfortable and making the right choice for the purchase. I have to say that Frank was thoughtful and thorough with me. He explained everything to me in detail .I would without a shadow of a doubt recommend my friends and family to this dearlership if need be. Also i want to thank Mr. Mikhail Wright who took the time to also explain all the financial options and terms to me too. Thank you Guys.

anaharry

Nov 24, 2014

What a horrible experience. Unappealing high pressure back and forth negotiating. Purchased a car the following day at another dealership. Would not recommend this place.

Talon1

Nov 16, 2014

So i purchased a used Hyundai Tucson from Plaza Hyundai. During one of the visit to get an inspection sticker i was told i needed a new tire to pass. This cost me $175 dollars. Later i discovered that my air conditioning had stopworking and that one of my lug nut stems had been stripped. None of this information was given to me at the time of retreival from their workshop. I had to discover this on my own. When i returned the car to complain i was disrespected and insulted ny the repair manager and denied service despite having a three year agreement with Plaza Hyundai. I now must shop arounf for someone to honor the agreement i made with Plaza Hyundai. Avoid this dealer at all cost. I will be spreading the word.

Mike248

Nov 16, 2014

I worked with Keith Ayoutb on finding the car, at the right price and it was a pleasure. He took his time, showed me what I could afford and the explained the benefit of owning each vehicle within my budget. I loved the knowing they carry certified pre-owned and new cars. The entire staff was friendly and welcoming. Mikhail Wright (the Finance guy) is the Man! Great at his Job!ThanksMike C

geoovancoo

Nov 10, 2014

Salesman Frank Mosca made this purchase smooth for me from the start. I saw the car I was interested in. Frank took me for a test drive. He explained all the features as we drove. The test drive helped convince me of my choice. Due to time constraints I had to return the following day to complete my purchase. Frank was there (on his day off) to ensure that finance and insurance matters were completed. He answered all my questions and concerns and I drove off in my new car. He even followed up the next day with a telephone call to make sure I was satisfied with my new car. Now that's the way to do business. Thank you Frank and Plaza Hyundai !

apsrac

Nov 8, 2014

Frank was very intuitive, realized right away we were there to lease a car and didn't want a high pressure salesperson. He cut out the usual back and forth with prices, high pressure, selling you up routine that usually accompanies selling and leasing cars. He followed our instructions on leasing a basic, no frills vehicle and delivered a price that was what we were willing to pay. If anyone wants to buy or lease a Hyundai ask for Frank, you will love the experience. Great customer service.

brendee002

Oct 14, 2014

I have been to other car dealerships but my experience at this particular Hyundai dealership was outstanding. The employees are amazing. Not only extremely helpful but extremely caring, genuine, honest and compassionate. I will recommend this dealership to anyone who is searching for that perfect car especially when it comes to the employees.

karisha Battle

Oct 6, 2014

I went into plaza hyundai and I lucked out and got the best dealer there. He was attentive to what I needed and could afford on my budget. He was very friendly. So was everyone else. I left out feeling like I got a good deal and my dealer Keith Ayoub was awesome. I would definitely recommend a friend, family member for his services.

Devere Perry

Oct 5, 2014

My experience at plaza was excellent. the staff there was very polite and helpful and knowledgeable of the cars. Was quick with the process in getting me into a car Adelina was very nice and helpful with getting everything.

drCheema

Oct 1, 2014

i needed a second car for my household, but my credit history was less than the required duration. I had a few makes on my mind, including nissan and hyundai. I went to a few dealers where they wasted me entire time asking for unnecessary documents and denying me in the end or offering me unbelievably high APR. I wanted my car on my VA address as i was moving back. A lot of dealers, or almost all of them i must say were very lazy and unorganized. you go into a dealership and now its your responsibility to trace help or an agent. and then they deal with you as they were giving you a huge favor.This dealership is efficient and their associates are hardworking, trying for every possibility to help you. Frank was the guy who helped me and i must say this guy is funny and treats you like family. follows up with you over the phone, running around, making sure you get exactly what you are looking for.I highly recommend this guy, he is truthful and straight forward, doesnt push you over your budget or needs. he cares, and yes he is pretty funny

jdog1067

Sep 28, 2014

This past Thursday I brought my 2013 Hyundai Elantra in to address a TSB. My car was making a maddening metallic clicking sound upon acceleration from a stop, and lift throttle conditions. Turns out Hyundai in a move of questionable wisdom used an axle washer that was made of plastic (!) that was basically designed to fail. This plastic washer was replaced with a metal one as per the TSB by the staff at Plaza Hyundai. I had an appointment at 830am and was greeted by Ricky a service advisor. He was friendly and attentive to the very specific information I gave him regarding the TSB and the problem that warranted my coming in. Although I spent a long while waiting for the repair (I didn't get the car until 430pm) this was understandable as Hyundai just announced a massive recall on Sonatas, and the dealership was inundated with cars. This was my first experience at Plaza and I was favorably impressed. The repair was done properly and I was not upsold on unnecessary services. Despite being extremely busy, everybody from the service advisor to the tech that worked on my car was professional.

joseph19851

Sep 23, 2014

went there to fix the shacking in my steering wheel had them fix it 3times now back for a forth time they won't test drive over 50mpr the manager tells me had to come back 5 times and the general manager still wasn't there to help can't wait for my lease to be up worse service and car I ever had regret ever getting a sonata can't wait to go back to Nissan they do everything to help you not give you xxxxxxxx answers and send you away

heshie99

Sep 6, 2014

I leased a 2015 Sonata and dealt with sales consultant Frank Mosca. Frank is a professional in his dealings and made the process painless. I also dealt with Frank when I leased a 2012 Sonata and that was a good experience too.Other personnel I dealt with in finalizing the lease process were also very professional and helpful.Harry S

Felicia1111

Sep 2, 2014

Not only is Frank excellent at what he does,you can tell he genuinely cares about his clients. He was extremely helpful. He made my experience at huyndai very easy and wonderful. He is very knowledgeable and thorough in his work. It was a pleasure to work with him!!

Cathy Reydel

Aug 17, 2014

I leased a Sonata from Frank Mosca. Frank is an experience sales person who makes the buying experience an easy one. He gets to know you and what you need and want. You leave with your car very satisfied.

Williams16

Aug 13, 2014

He is a very friendly. He try his best to get you in the car you want. Will tell my friends about him and company he work for.

Toneforty1

Jul 31, 2014

I dealt with Chris Rodriguez as my salesman. He was professional, very well informed and courteous. He knew the car inside and out. I was very impressed. I would highly recommend this salesperson Chris and his manager Benny who was also an ACE!!!!

Msb28

Jul 23, 2014

I would like to say what GREAT service I received from your sales person Adelina RivasShe was very professional and kind and helpful.I did not come in to buy a truck but after spending time with her and her talking and explaining about the truck, I was hooked and bought a truck the same day.She did not try to sell me a bag of CRAP, she was honest and up front with me. I appreciated that more than anything. Your financial advisor Mikhail Wright was very profissional and very helpfull explaing every thing in detail so that I understand what I was signing, as well getting what I want. Your entire team was very profissional.

hotty1965

Jun 25, 2014

NO ONE CARES MORE ABOUT HIS CUSTOMERS THAN FRANK. HE IS FRIENDLY AND VERY EXPERIENCED. I TOLD HIM WHAT I WAS LOOKING FOR IN A LEASE AND HOW MUCH I WAS WILLING TO SPEND. SAW THE CAR I LIKED SET A PRICE A POOF I WAS DRIVING HOME IN A BRAND NEW HYUNDAI SANTA FE..THAT WAS YESTERDAY AND IN THAT TIME FRANK HAS CALLED ME TWICE TO MAKE SURE I WAS SATISFIED AND IF I HAD ANY QUESTIONS TO CALL HIM ANY TIME. IF I WAS LUCKY TO GET A HANDFULL OF CALLS FROM NISSAN WHO I LEASED FROM FOR 15 YEARS THAT WAS ALOT. I WOULD HIGHLY RECCOMEND FRANK...BRAVO FRANK KEEP UP THE GREAT CUSTOMER RELATIONSHIP...

tthomas7

Jun 17, 2014

I am writing this review to share my experience with working with Michael Dakir on two separate occasions to procure a total of four leased vehicles for my company.Michael has always been extremely professional, friendly, and honest with me. He has worked hard to deliver the vehicles we requested, and in a timely fashion. When I need more vehicles for my company, I will only work with Michael.Thank you for employing such a fantastic employee who really cares about his customers. He is surely an asset to your dealership.Sincerely,Tina ThomasCorporate Asset ManagerIBTS Corporation

mauidoll17

Jun 7, 2014

Thank You to Brian R. for his wonderful and personal attention with our car buying experience! And Thanks to Brandon, the Finance Mgr. for for making our experience one of the best we have had!And Yakinge, for giving us a tour of our new car!

edmora80

Jun 5, 2014

I just got 2015 Genesis thanks to Frank and Mikhail. This is my third car I have bought from Frank at Plaza Hyundai. The process took about one hour and a half and I left very satisfied with my purchase. I have met many sale's people that are full of it, the exception being Frank. If he can get you in the car he will. So if your reading this take my word for it ask for Frank Mosca you wont regret it

dhappyface19

Jun 1, 2014

to whom it may concern,I Diana Vaiano. has bought 2 cars from Frank, and my husband has bought from him as well!, I was thinking of getting a different car from another dealership, but I decided to stay with Frank because of his honesty, service, personalty, and showing the best deal for my pocket! and showing the best car for my needs! I tell all my friends and family about Frank, he is a great salesperson, he doesn't push you like other dealerships do, and keep calling you and annoying you! nope, Frank says if you don't like it don't buy it and that's that!Very happy with all my cars!!!!!!!!!!!!Diana V.

Sylwia89

Jun 1, 2014

I had an awesome experience at Hyundai, Frank was really helpful, I am very happy with the service and the out come I finally got the car I always wanted.

Ekowalsky

May 28, 2014

We were very satisfied with the professionalism displayed throughout the sales process by Frank Mosca. He is very knowledgeable about the cards. He follows up on inquiries and requests for more information or for specific details. He is very friendly and courteous. All the support people (Peter in particular) and the manager (Mohammed) were also very professional and friendly. We would highly recommend this dealership and in particular, Frank Mosca to any of our friends or relatives who are looking to get a new car.

AMA1

May 28, 2014

Adelina made my experience in getting a new car great! I would recommend her to all those who are looking for a new car. YAY

maupal67

May 20, 2014

Hes so friendly and spontaneous!! Definetely I will recommend to my friends to pay a visit to Plaza Hyundai. Best service and great car quality!!

Dadddydog905

May 7, 2014

I must say Frank Mosca is one of the best,he goes out of his way to do the best job possible. He made my experience of buying a new car a very happy one.

rosa123

May 5, 2014

Michael is the best sales person any company could ever have he is awesome and go beyond the called of duty to make sure that we were most comfortable. Who goes to service their vehicle and walk out with a new one only Michael could do that.

Melissac1105

May 5, 2014

Michael is the reason we keep coming back to Plaza Hyundai. He is very knowledgeable and great at what he does. He has always worked to ensure he knows what we are looking for and exceed our expectations. My husband and I will not go to anyone else for our cars!

Kdossantos14

May 4, 2014

I LIVE IN WESTCHESTER AND TRAVELED ALL THE WAY TO BROOKLYN FOR THE GREAT PRICE AND CUSTOMER SERVICE I RECEIVED FROM BROOKLYN AND MY SALES PERSON ADELINA. FROM A WEEK BEFORE I GOT MY CAR TO A MONTH LATER TILL THIS DAY I STILL RECEIVE THE 10 out 10 SALES PERFORMANCE FROM ADELINA. SHE IS SO NICE, HELPFUL, KNOWLEGEABLE, QUICK RESPONSIVE, AND ALL AROUND A PLEASURE TO DO BUSINESS. I WOULD RECOMEND BROOKLYN PLAZA TO ANYONE GETTING A NEW CAR.

danieljarvis

Apr 30, 2014

We purchased out Hyundai Accent in May 2013 and as part of the purchase we met with financial manager, Mikahil Wright. At first Mr Wright came off as polite and patient, but as my wife and I did not accept any of the aftermarket services and warranties he offered, he became increasingly agitated and inpatient. We sat through his sales presentation patiently and listended attentively without interrupting him, but did turned down his repeated attempts at selling us extras we could not afford after purchasing the car. The meeting with this finance manager did not end well, and we walked out of the showroom eager to get into out new car and drive away from this place and the experience. I will not return to Plaza to buy any car, much less bring my car for service, and I wish they would stop sending me brochures and reminders for scheduled maintenance. I believe Hyundai Motors should know the type of people this dealership hires, but as big company Hyundai has become, I do not expect them to heed my advice or recommendation as they only care for the bottom line just as any other business. Daniel R; Jarvis

Marymac142

Apr 20, 2014

My sales person Adelina Rivas from Plaza was so helpful. I was pleased with all the attention I received from not only Adelina but from her supervisor as well. Thanks Hyundai for making this experience a good one once again.

armine

Apr 15, 2014

Great Service! Best Around!!!!! Very professional and helpful. Also, very pleasant and respectful. Knows the information at hand. Will definitely recomment others to work with Ronald.

asunta24

Apr 6, 2014

I HAD THE PLEASURE OF MEETING SAMANTHA YESTERDAY, SHE WAS VERY KNOWLEDGEABLE ABOUT SHOWING ME THE NEW FEATURES IN MY NEW ELANTRA. SHE ALSO WOULD BE AVAILABLE AT ANYTIME IF I HAD ANY QUESTIONS.SHE IS A VERY CARING YOUNG WOMAN WHO DOES HER JOB VERY WELL.SUSAN IRACANE

jamesmontalbano

Apr 3, 2014

I would recommend Plaza Hyundai to anyone interested in purchasing a new Hyundai. The sales person Allen Sulley was extremely knowledgeable about not just Hyundai but also Honda and Toyota. I decided to purchase the Elantra GT in the exact color I was looking for including a manuel transmission and the Style package that I was interested in. Mr. Sulley attended to all my needs including follow up calls to help in setting up the XM Sirius radio, Blue tooth and BlueLink. I am very happy with my purchase. The managers Rocco and Keith were outstanding in working up a price that was affordable to me. Highly recommended car dealership. James Montalbano

funievi

Mar 16, 2014

The only bad thing i can say about the purchasing experience is that the interest rate was too high for me and therefore the monthly payments were just as high as well and this was difficult for me to decide is to buy or not. My monthly payments skyrocketed because of this high interest rate issue.

AnaMH

Mar 12, 2014

Adelina Rivas was very nice she made feel comfortable from the start. Her tour of my Hyundai was very thorough. I would definitely recommend her to anyone I know in the market for a car.

chrisie61

Mar 8, 2014

I called Frank Mosca, a salesman at Hyundai during the week of March 5th and told him that my lease was soon to end on my 2012 Sonata and he told me to come in. I figured OK, let's see what's what. Car salesman are usually very sneaky and try getting by on you. Frank was the complete and total opposite. He was a gentleman, completely professional, not pushy and really worked with me to get the best lease deal on my new 2014 Sonata. He listened to my concerns, took his time and made the complete leasing process a piece of cake. He truly is an asset to Plaza Hyundai.I also worked with Adrian who set my payments up for me and explained everything in a most professional manner. He sat with me in my new car and explained every feature imaginable. He walked me around the outside of the car pointing things out and was truly attentive. He even set my phone up to sync with the car. Something I never could have done. He was such a pleasure.In fact everyone that I came in contact was a true professional. They were were all welcoming and friendly and I would never, ever hesitate to send anyone to Plaza Hyundai who may be looking to purchase a Hyundai vehicle. This is my second Sonata, and I think Hyundai has a customer for life. I love my new Sonata and can't wait to hit the road all thanx to Frank! Thank You, Christina Shaw

Kmnwtn

Mar 4, 2014

When I walked into Plaza Hyundai on Sunday. I was greeted by Frank Mosca. He was nice and friendly. He listened to what I wanted and with his knowledge he proceeded to show and explain to me the car I was looking at. I had no idea that day I would be driving home in a new car. Thank you frank for making my experience At Hyundai a great one and more importantly and easy one. You were honest , funny and made me feel like a friend rather then just a sale.I highly recommend you and Plaza Hyundai to anyone looking for a new car.Kim

Jmjwhitehall

Mar 3, 2014

My visit to Hyundai Plaza Auto Mall was excellent ,the sales man Steven Shumel was knowledgeable to the vehicle I bought- Hyundai Elantra ,the rest of the floor staff was friendly & made my experience through out the processing period pleasant ,I will recommend anyone who will like to Lease or purchase a vehicle to visit Plaza Auto Mall ....

Nord78

Feb 25, 2014

My Experience was Great The service was excellent I would recommend it to my friends just want to say thank u Adrian & Bryan & Mikhail for they service

luckysue21

Feb 21, 2014

Wonderful, friendly and attentive service from everyone. The wait time was bit too long but overall service was great. The follow through and the attention to detail was great.

chana1901

Feb 16, 2014

Mr. Hyjek, was extremely polite and helpful. His customer services was impeccable. I would highly recommend going back to him for future leases and purchases. He had a positive and professional attitude, while providing us with the best price he could come up with. Mr. Hyjek was also very versatile working with my insurance company to ensure that the vehicle was insured and the lease was completed. He deserves an eleven out of ten.Thank you!

rsmilowi

Feb 16, 2014

Lester truly made my car buying experience pleasurable. He ensured that I was able to purchase the car I wanted, with the required options & accessories, and at a very fair price. Lester along with Elker & Tom, the sales managers were very helpful is closing the deal. Will from Finance processed the paperwork. Everyone was friendly and professional. I would certainly recommend Plaza Auto Mall.Russ S.

cmelfi

Feb 15, 2014

Great experience..Everyone was very helpful. The only thing I would recommend is to have an inspector available on site at all times to inform customer whether they will have to pay for any damages to previous vehicle. Will be back and would definitely recommend others!

ndegratto

Feb 13, 2014

From the minute I walked into Plaza Auto Mall I felt at home The salesman Michael Dakir was experienced polite and fair. also Benny the manager was experienced polite and wanted to make me happy and he did. I went to 2 other dealerships NJ and SI I must say .Plaza Auto Mall Brooklyn is a hard act to follow. I would highly recommend them to family and friends> I rate them both a 10. . Even received a courtesy call the next day. I called that class..

ntekulve1

Feb 10, 2014

Everyone that helped me was very nice.. attentive and extremely helpful. Would definitely use them again and/ or refer a friend or family member to this dealership for sure

memp57

Feb 4, 2014

My second very positive experience dealing with Adelina and Mikhail. Danica was also wonderful in demonstrating the new features in the car. This is my third Hyundai. I normally do not write reviews, but everyone was so professional and nice.

Rachelshelly

Feb 4, 2014

Very friendly dealer. Made me feel comfortable. Answered any questions. Very patient. Went out of his way to help. Gave me several options with purchase.

bisleyusa

Feb 4, 2014

Frank was terrific. He was attentive, dilligent and finished the sale wiht great information about the features of the Sonata and how they worked. This is the 5th car I have leased from Frank at Plaza and i recommend him highly. He has taken the stress out of getting a car. I even leased a car for my sister and shipped it to Florida because I trusted Frank. He is not the stereotype of a "car salesman"

sherzelg

Feb 1, 2014

I was treated fairly my needs were met. And I will recommend this dealer in the future!! I look forward to driving an enjoying my new car.

simron

Jan 31, 2014

Outstanding customer service. Everyone I had spoken to was very polite and willing to answer any questions I asked. They explained all my questions in a very clear understanding.

YDS_2015

Jan 30, 2014

I appreciated Lester's professional disposition and the dedication he and his team displayed to getting a quality car and deal into our hands. Thank you!

atrulee

Jan 30, 2014

Sales person Rocco was very helpful and friendly. Angel was great as well. I am very happy with my new car. I will definitely send referrals your way.

yubba 15

Jan 28, 2014

great service everyone was great angel was so helpful.i will defiantly be back great thanks again for great service i will be back again

wbaca

Jan 28, 2014

Frank is an exceptional person. He was very thorough. Took time to go over the various features of the car. Mentioned to me anything I need to call him anytime.

mr Peebles

Jan 21, 2014

This is for Ms.Danica from the Plaza Honda auto mall. Upon the closing of the purchase of my new Accord Mr.Hinds walked me to the front desk and introduced me to Ms. Danica. Ms.Danica walked me over to my new car and began to make me feel like I already knew everything about this car she was a wonderful warm smile at the end of my journey .She informed me about the best way to pay this bill off in a timely manner. Thanks plaza Honda for the wonderful people I met on this very special day in my life. Thank you Danica....I hope I spelled your name correct.

hermesinda

Jan 20, 2014

I was greeted by Adelina Rivas the moment I walked in to the Hyundai dealership. She was personable and friendly, she answered all of my questions and was very patient when I gave her the dollar amount that i was working with. Although my figures were much lower than the sticker price of the car, Adelina talked to her manager and worked very hard to get me a car. In the end, I met with her manager who was very informative and patient as well. He managed to get me a dollar amount that I could afford and was comfortable with leaving me with an overall pleasant experience. I received everything that was promised to me and was extremely pleased to have been able to drive out of the dealership with my brand new 2013 Hyundai elantra. Another person i'd like to mention is Mr.Mercado, who i met with briefly. However, he showed me how to save money with my car payments and then walked me thru the step by step process on how to use the car. He was also very patient and helped me to understand my car better. Overall, my experience at Hyudai was an extremely pleasant one.

jwong88125

Jan 19, 2014

Had a positive experience. Frank was very patient and helpful. He did an excellent job in getting us a car that mos met the need of me and my family.

monica1673

Jan 19, 2014

I went to plaza auto mall on Saturday January 18 to get a new car. I had gone to Toyota first since the car I had for the last 9 years was a Toyota that I purchased at plaza auto mall. I did not find what I was looking for. I than browsed at Honda and nothing caught my eye. I than walked into Hyundai and was asked what I was looking for in a car. They called Frank over and he said he had what I was looking for. We took the car out for a test drive and came back ten minutes later and sat down to work out a deal. Since I was trading in my car he had to get my car appraised. Within ten minutes that was done to my satisfaction. I came back in two hours and Frank and Holly showed me how everything worked and drove home in my new car.

IamDiane

Jan 19, 2014

Salesperson was very professional and knowledgeable regarding the car and the process of purchasing the car.Offering explanations regarding time and where I was in the process.

Joecars20

Jan 19, 2014

I walked into dealership one morning looking at different types of cars. Frank greeted me with open arms. I told him I couldn't stay but I will be back. He gave me his card and ask to give him a call when I was ready. A week past and I told Frank what I want; and now I am driving a pretty awesome car. My exact model type and color I wanted. Frank changed my license plates and the women working there explain every part of my car and what features it has.Thanks Hondai on Nostrand

Crazeddriver30

Jan 13, 2014

Adelina Rivas, was the sales person I delt with she was a pleasure to talk with and was very informative about the vehicles I was interested in. thank you for such a lovely purchase

VladimirAr

Jan 12, 2014

I met Frank Mosca when I came to Plaza Hyundai to buy a new car. Frank had helped me all way through. He had never hesitated to run extra mile for me. He made the purchase easier then it could be. He is highly professional Sales Consultant. He knows everything about Hyundai. He also is honest, dedicated, caring and over all a great person to deal with when you are about to spend tens of thousand dollars. I had had great experience buying from Plaza Hyundai and Frank in particular. I'm going to recommend Frank to all my friends.Any great job must be well rewarded and that reward is coming from the price we pay. Everyone has to understand that and be happy with the cost of a car.

brooklynreesie

Jan 9, 2014

I really enjoyed my experience purchasing my new car!!!! All of the representatives were very nice. Special thanks to Chris and Adrian M. for their patience and support. Mr. Prescod (finance) was superb as well. Elker was also cool!!!! The dealership was supportive, cooperative and great at helping me obtain the best deal possible.

kaquino

Jan 7, 2014

From the second my husband and I stepped into the showroom, leasing from Plaza Hyundai was an enjoyable and positive experience. Most importantly, Adrian and Elker were extremely helpful, informative, and focused on making my experience a fantastic one. We plan on sharing our experience and recommending Plaza Hyundai to our friends and family.

lavalava

Jan 6, 2014

This is an update from the review i left in November. I leased a Hyundai Elantra from Plaza Hyundai in Brooklyn NY in 2010. When my lease was up at the end of last year, I returned to Plaza Hyundai to lease a new car. Prior to that time my Elantra was inspected and I was told I would owe Hyundai Motor Financing $423 in excess wear and tear charges. I disagreed with the assessment and informed my sales person, Ronald Brookes, that I would not lease from him unless they took the car back and dealt with this charge. I was 100% clear about this from the very beginning. After 7 hours spent at the dealership I agreed on a lease for a Santa Fe Sport - and I was told they would cover the cost of the Elantra "excess wear & tear". I messed up. I didn't get it in writing. I just assumed since I hadn't yet received a bill it would just be covered when I returned my car to them. When I received a bill three weeks later from Hyundai Motor Financing for the Excess wear & tear, I called Ronald and told him about it. He denied making the deal with me but said he if I sent him the bill he'd see what he could do about it since he agreed that the charges were not accurate. Over the next week I heard nothing back. I emailed twice and left two voicemails. Finally I wrote an email saying "are you receiving my emails?" Ronald wrote back "Susan I have gotten the messages." Nothing more. I wrote - "are you looking into this?" He said, "call my manager Benny. [and provided a number]" I called. There was no Benny on the voicemail but I left a message anyway. Twice. Never heard back. Then I called the main #. I spoke with Besik Davarashvili. He said he'd look into it. Two weeks passed. Never heard back from him. I left messages for the General Manager. Twice. No call back. I left a message for the customer service department. Never heard back. It's been a month since I first reached out to Ronald. I went to the Hyundai USA website yesterday and wrote an email to them. NOTHING BACK. I can't believe how I'm begin treated! I'm on my SECOND lease with Hyundai - both from this dealership. But apparently my value as a customer is zero. The other day I was having issues with my Bluetooth. I realized that I don't even have someone there I could call for help - because it's clear no one will call me back. The reason I went back to Plaza Hyundai and to a Hyundai in general was so that I could get good customer service and a car that was reliable. I even thought I had great rapport with Ronald and all the folks at Hyundai Plaza and was going to recommend them to everyone I know. I feel like a chump. It's not even about the $423 anymore - it's about the way I'm being treated by an organization that basically sold me a car and then said F.U.... UPDATE: after posting on Facebook, Twitter and here, I received a call from a very helpful manager and will be reimbursed. I'm sorry it had to get to this point.

fango1

Jan 2, 2014

My only complaint is that it took way to long to get the deal closed and that there was a lot of back and fourth between our sales associate and her bosses. Other than that the finance rep, Mikhail, was great and Adrian was very helpful.

ellaj65

Dec 31, 2013

I walked in with my sister and We saw Frank Mosca, I explained to him what I wanted and he worked with me very carefully.He went above and beyond what is required of a sales person as I worked in Banking and had some heavy goals to meet made me aware of how well he did his job.He was very warm and personable and made the transaction of them taking my money an easy task lol.I would recommend him very highly.I would also like to add that Heather was very helpful in showing me how the new car worked. She also was warm and personable and did a fabulous job. One more note Chip the loan officer was as wonderful as Frank and Heather, He did a great job explaining everything to me.I would like to compliment Tom the Manger for hiring such a wonderful staff, he came over a few times also to make sure all was going well.Making my experience with Plaza Hyundai a pleasure and I would recommend them to my family and friends.Ella Taliercio

johnjdenn

Dec 29, 2013

On Friday, Dec. 27th my husband and I ventured into the world of looking for a new car, a task which is dreaded by so many. Upon entering Plaza Hyundai, we took a deep breath and hoped for the best and we found it in our salesman, Frank Mosca. Frank immediately took the time and interest to put us at ease (which wasn't easy), explaining the excellent features of the Hyundai and answering all our questions. Needless to say our just looking experience turned into a buying experience due to the confidence we felt with Frank. A big thank you to Frank. Also, thank you to Angel who came out to the car to go over each feature and detail of our new car. Plaza Mall is lucky to have two such dedicated employees.

Scandal

Dec 19, 2013

I walked in feeling stressed based on my prior experience but walked back out a very satisfied and happy customer and I owe this all to Frank. My experience with Frank and the rest of the team was positive and awesome. You are very knowledgeable in what you do and I will definitely recommend you to my family and friends. You are a man of integrity and always look for what's best for the customer.

samigara

Dec 1, 2013

When my husband and I walked into the Plaza Hyundai with our oldest son who was a first time buyer, we were ready to deal with car salesmen who was either pushy or pressuring. Frank Mosca was the first person who approached us and was so different from past car salesmen that we have dealt with in the past. He immediately took care of us and made us feel like we were his own. He was warm and very approachable. Not to mention, very knowledgable too. You could see right away that Frank is very dedicated not only to the dealership, but to his clients as well. Frank is one of a kind. We walked out with a smile on our faces and of course, a brand new car. Thank you Frank!!!!

Shanny584

Nov 22, 2013

Leszek Hyjek....This salesman was one of the worst that I have ever come across. You can hardly understand his thick accent and he is not knowledgeable about his vehicles at all. He screwed up the registration on my car and is in no way helpful to get it corrected. He actually told me to go to the motor vehicles and do it myself. After I paid them over $300.00 for them to get the plates and registration done. I don't think so, otherwise give me my money back. But of course that won't happen. As I write this review today 5 months after buying the car I am still waiting to have this corrected. No one at this dealership is willing to help out. They yes you to death and nothing gets done. I am so sorry that I went to this place and gave them any business. This has been one of the worst experience's I have had to deal with. Do Not.... I repeat......DO NOT GO TO THIS PLACE... "PLAZA HYUNDAI" TO BUY A CAR......The other reviews had to be written by their relatives and friends. Go on Google and read the reviews there. I will write a review like this everywhere I can about this dealership and this particular salesman.

Aleksey71

Nov 19, 2013

This is my second car that I purchased from this dealer. Michael Dakir was a pleasure to work with and extremely knowledgeable. I would definitely reccommend this dealership and Michael Dakir to my friends.?? Aleksey

ShimritHazan9

Nov 17, 2013

Frank was the first to arrive to the dealership after I had a bit of a wait. He was warm, helpful and honest, and made no attempt to trick me or use any salesmanship. I found him very professional and patient and walked me through every step of the process without rushing me or attempting to close the deal quickly.I have nothing but positive things to say about him and am happy with my lease.The dealership is very lucky to have him as their employee.

ticamaya

Nov 16, 2013

I will keep it simple.I will pray to GOD, so Frank Mosca can have a long blessing life, so all my future car deal can be done thru him,this is for Frank.you are a excellent human been, a excellent salesman, keep yourself enjoying your grand kids, so you always have a such good smile to the customer-thanks. GOD bless you Frank.

Silva4

Nov 12, 2013

When my husband and I walked into the dealership on November 10, 2013 we were greated by Frank.In all the dealerships that my husband and I have gone to and of all the different salesman we came across Frank Mosca is the greatest salesman I ever dealt with. He is so humble, dedicated, caring and over all a great person to work with. He made my husband, son and I feel so welcomed and comfortable. Unlike all other salesman, Frank spoke to us with respect not just like a "quick sale. He took his rime with us, devoted all his attention to us, he worked with us and listened to our needs and concerns. We are so glad and greatful to have met Frank he is truly and extraordinary salesperson. Frank is in a league of his own. Won't go elsewhere nor deal with anyone else going forward. On a scale of 1 to 10 we rate Frank a 10 and on a scale from 1 to 100 we give Frank 100.

raman1

Nov 11, 2013

Adelina Rivas was our sales associate. She was very professional, articulate, and amiable. We were very pleased with the deal and her attentiveness towards us.

tomaszdybus

Nov 1, 2013

The customer service at Plaza Hyundai on Nostrand Avenue in Brooklyn was beyond exceptional. Specifically the sales representative named Adelina Rivas. Not only was she very helpful and informative about the Hyundai Elantra we were interested in leasing. Adelina was also VERY patient and stayed past her shift to make sure that the deal was completed to our full satisfaction. It is very rare that you meet a person with such a genuine desire to help others. Thank you for everything Adelina and all the other employees at Plaza Hyundai!

Bola

Oct 29, 2013

I normally don't write reviews but sometimes you come across someone that truly love there job and it shows in there work... I was lucky to have Adelina as my sales rep. she understood my concerns and was very helpful in my process in getting the car I wanted, and she was very informative in showing me how everything works... Mikhail Wright was great in handling my finance agreement, it took his level of expertise in this matter to get me the best deal...

ertetyty r

Oct 24, 2013

My salesman frank mosca was the best not pushy, and very acomadating.as far as salesman go hes the best.and in the service department dante lopez was outstanding overall experience was perfect .I recomend plaza for all there cars.

Liz000000

Oct 16, 2013

Frank was very knowledgable and approachable. We really enjoyed working with him.i would definately recommend him to my friends and family. He really got us a great deal.

nicoleandroy4ever

Oct 15, 2013

On my birthday October 1, My newly wedded husband and i went to look for a car because my husband was was tired of me trying to get around with my walker also the fact that i just had two major surgeries on my lungs and back. When we meet frank i was so nervous and very optimistic, Frank had a special gift of making ppl feel like he genuinely cared more about his customers than himself, why i say that once he found out we really didn't have alot of money he didn't turn us around ,Frank made our hearts laugh with his humor so instead of feeling down he uplifted our spirits and work hard pass his off time to ensure we walk away with a car not just any car a brand new 2013 Toyota corolla Sport car, Our hearts hit the floor, Frank u could've walk away went home instead u feed us because we were there to 8.00pm and u ensure my birthday was the most special day possible, My husband and i love u frank for the love u showed us and now i don't have to depend on acess a ride to take me from place to place ,i can drive my own ride. Always keep ur special god given gift frank making and fulfilling other ppl dreams and hearts with ur laughter and compassion.

klp2046

Oct 14, 2013

Frank is very pleasant and knowledgable. He was honest and gave me a great car at a great price. He made himself available whenever I had any questions. He made the overall experience a very satisfying one.Ken P.

rcatania300

Oct 8, 2013

I went into the dealership last October specifically to leave with a new car. I was greeted by Michael who offered me some idea on what was available. He was full of information and very patient. My price range was around 25k. I was looking at the Elantra's and instead of just putting me in that car, he advised me of the current sale on Sonata's which were usually around 5k higher. I got into the Sonata and only paid about a thousand more than the Elantra. His service was so good I brought my wife back about 3 months later and we got her into a Sonata of her own. Even though the sale was over, they honored my price and charges her the same as me. We both could not be happier!!! Now I am bringing my father down so he can by a Hyundai as well.

andiedavis

Sep 29, 2013

As long as I live and Frank lives...he's the only guy I will buy a car from. Even when my deal went on hold...he made it all good. He's a great person and funny too. Ho check him. You won't be sorry. I promise. Andie

demygua619

Sep 27, 2013

Mr. Mosca was very friendly, helpful and easy to work with. He made sure that we understood everything that he was saying, and didn't try to sell us things we didn't need. It was a pleasure to deal with him. We'll definitely recommend him,and Plaza Hyundai, to our friends and family.

ponta

Sep 26, 2013

I needed to change my oil the other day and I needed to do a new york inspection. The advisor at the dealership informed me that the service would take approximately one hour. I was in the waiting area for almost three hours and nobody informed what was going on with my car. When I asked the advisor what was going on he told me that the car would be ready soon. After three hours of waiting I paid for all the services and finally got my car. When I checked the inspection sticker on my car I was surprised to see that it was my old inspection sticker. They hadn't even inspected my car after three hours of "working" on it. After finding out I told them and they did the inspection in 5 minutes and nobody apologized for this ridiculous waiting time. Now i am not even sure that the oil was changed in my car. After paying for the services I cannot even be sure they were done properly.

Fantomas

Sep 22, 2013

The service was very good. I was totally satisfied with my dealer. I highly recommend FRANK MOSCA if you need a car.Thank you Frank.

clem223343

Sep 21, 2013

In March 2013, my husband and I visited Plaza Hyundai to check out the new autos. We had previouly purchased our 2007 Sonata fromPlaza. Our salesman was Frank Mosca, who warmly greeted us and was very helpful in answering questions and concerns in a patient andfriendly manner.We told him we wanted to purchase a car outright, not being interested in financing. He insisted that it would be better toto set up financing, and could pay it off immediately if we wanted. We did so, and found quickly that it was not better: higher costs in setting up financing include buyer payments for dealer preps and dealer transportations. The price on the salesman's invoice would bear this out.Lesson learned: be sure you thoroughly understand all details of the agreement before you sign. Lesson learned : Take the time to go over all details and if you are not sure, maybe consider other dealers. For all of this, recommendation is withheld.

GRILLL0

Sep 15, 2013

Frank is a good man and great salesman. Who knows him will agree for all 100% and who doesn't know him - you should get know him. He has great sens of humor and he will do his beast to make you satisfied.

mstrohbach

Sep 11, 2013

My wife and I had no intention of buying a new vehicle on the day we visited Plaza Auto Mall. We had a 10 months old Prius Four and found it a bit too small (we owned a Toyota Limited before hurricane Sandy destroyed it). We were just browsing comparing mid-size SUV's from Toyota, Acura, Honda and Hyundai - all conveniently located side by side at the Plaza Auto Mall. Hyundai was the last showroom on our "just looking" tour. That's where we encountered Michael Dakir. He asked several very pertinent questions, acknowledged that we are just gathering information and do not plan to buy an SUV for another year or two.We did appreciate Michael's genuine commitment to our wants and needs and his exceptional knowledge of Hyundai vehicles. He helped us to chose the Hyundai Santa Fe Sport over all the other SUVs we looked at. Finally, the top of the line Santa Fe Sport just happened to arrive in the showroom that morning. It was love at first sight for us, the vehicle had everything we wanted and it came in a very lovely cabo bronze color. Michael was exceptionally helpful in all stages of the purchase: trade in, price, making sure we drove home in our new SUV that day.. That is why we are giving the highest ratings to Michael Dakir and the dealership that is fortunate to have such a consummate sales professional with outstanding customer service on its staff. I have been buying Toyotas for the last 20 years, but now I am a Hyundai man.I have to mention and thank Mikhail Wright for his excellent and thorough financing arrangements.

jorofan

Sep 10, 2013

After believing we had reached a fair price and a deal, we returned to pick up our car. After waiting 5 hours to talk to the finance person we were advised the the price we had agreed upon was based on an incentive that we were never advised of. We went during the labor day promotion where there was a customer choice of 0% financing or a $1500 incentive. We began working with Allen Sully and had no problem with him. Once we were ready to talk figures, he brought over the sales manager, Joe Trincilla, who from first introduction was your typical car salesman. He claimed he was giving us the best deal when we knew others who had done better. They knew they had made a mistake and refused to fix it. We ended up walking at the end and got a much better deal at a dealership in NJ, with better customer service and no misrepresentations. I DO NOT recommend this dealer. Another tip: Don't go to this dealer with a True Car price if you know the car can be purchased for less.

Marie69

Aug 31, 2013

I walked into the Hyundai dealership on Thursday, August 29th to purchase a car. I was greeted by Frank Mosca who was very pleasant and personable. He answered all of my questions and addressed my concerns. What I like most about Frank is that he isn't pushy or forceful. I felt comfortable and at ease throughout the entire transaction. He wanted me to be happy with my decision. I told him what my goal was and he helped me to achieve it, financially and with the automobile. I was so pleased to drive off in a gorgeous 2013 Sonata. Frank exemplifies exceptional customer service and is an asset to the company. Also, Percy Urrutia and Joseph (Joe) Trincilla were very accommodating and made sure that I was well taken care of. It was a pleasure doing business with Frank and the team at Plaza Hyundai. I highly recommend them.

jade1620

Aug 31, 2013

This is my fourth car purchased from Plaza, 3rd Hyundai, Frank has been my salesman for the last two, I have never met a nicer, more helpful salesman, Frank goes' out of his way to ensure your complete satisfaction long after the car buying experience is completed. I was not sure I was looking to actually buy a new car, but Frank's willingness, help and great effort in addition to a great price and a fair trade in offer convinced me to make the new car purchase. I will continue to shop at Plaza Hyundai and I will always insist on my business there being handled by Frank Mosca. Not only is Frank a good salesman, he is also a Good Man !

JuanitaCGarcia

Aug 25, 2013

From the time I entered the showroom, I was acknowledged and a salesman was selected for me. It was Mr. Frank Mosca. Mr. Mosca has a very warm personality. Not a "let's get down to business'' attitude. This went a long way in making me feel comfortable. He wasn't hurried. He just casually talked and asked questions. He showed me cars and took me for a test drive. I wasn't completely sure and he let me know that he was in no hurry, that I should take my time because his big concern was that I be completely satisfied.That made me feel much more relaxed because I wasn't absolutely sure of what I wanted.I explained my financial concerns as well as my physical needs as I carry a walker and cane wherever I go. Mr Mosca worked up numbers and went back and forth between his manager and myself. He really worked hard to get me what I wanted at a price I could live with.As much time passed, he went out personally to buy me something to eat and drink. For my part, I felt that he was working on my behalf rather than Hyundai's. At the end of the day, I walked out completely satisfied with a brand new car. And, to top everything off, Mr Mosca drove my other car to my home so I wouldn't have to come back the next day for it.One could not ask for a more thoughtful, patient, concerned person to conduct business with.

jbynoe

Aug 16, 2013

It was a pleasure working with Michael. He was determined to cater to my needs. Although my husband and I were miserable, Michael was patient and helpful. I would refer anyone interested in purchasing a car to him

GTRowner

Aug 3, 2013

Walked into the dealership with a TrueCar.com pricing for their dealership and also AutoTrader.com trade-in value certificate. Dealership willing to honor Truecar but not Autotrader certificate and offered me $2200 less than certificate value. Internet sales manager called me back a few days later to apologize and said be willing to honor prices. Then never called me back. Terrible service.

devinevdh

Jul 24, 2013

My brother recommended this location and I was not disappointed. Michael was very courteous, helpful and answered my questions about the car. He was very helpful. I would highly recommend this location.

alancheng

Jun 12, 2013

Michael is a very knowledgeable and professional sale person, very friendly and helpful to customer. i would strongly recommend this person to my friends and other customers.

brig12

May 15, 2013

purchased a 2013 tucson and had a great salesman anthony boucaud who really sold the car to myself and my wife he gave us a test ride which really sold the car he explaind everything got a great price on the car thanks to mike the manager who was really patient with me also mikhail wright finance manager who was a great guy easy to get along with very friendly and explained everything this is a great place to purchase a car i highly recommend this dealership again thnks guys

av8989

May 8, 2013

I kept getting phone calls from this one person who claimed that the dealership wanted to buy my car back for weeks. I asked her a lot of questions before coming in for an evaluation (selling my car). All the questions were answered "yes", "sure" and "of course". When I finally came down to the dealership and asked for that person, I was informed that this person is only a "contact" person and nothing more. i was instead directed to the used sales car manager who appraised my vehicle and gave me an exteremely offensive offer. One other thing, I was told to use KBB as an approximation of the worth of my vehicle, instead I was laughed at when I actually came down and spoke to the used cas sales manager about it. Question, why hassle me for weeks and all these phone calls so that you could waste my time. We have bought 3 cars there over the years, but rest assured that this would be the last!!!!

Hy.abrams

May 6, 2013

The service was really great. As soon as I came I got all the help I needed and I got a really great price too.

Josephli

May 5, 2013

Mr. Alvin Schopp needs to be re-lectured on customer care with a special emphasis on courtesy and should be told to always carry these principals with him at all time; that is before and after a sale.

pete31153

Apr 18, 2013

To whom it may concern;Mr. Frank Mosca was very helpful when I purchased my new Hyundai sonata car. He was very friendly without being pushy, and he explained every feature the car had to offer in detail.Sincerely,Pete Voccio Sr.

Jacksyl91

Apr 9, 2013

Frank Mosca & Michael Bobson went above & beyond to meet our needs! Frank drove our new car home and took back our old car. Michael assisted in every other aspect including give us an irresistible price!

edgarMora33

Apr 4, 2013

My name is Edgar, I'm writing this review because I would like anyone looking to buy a new car or used one to come to this dealership. Before I came to Plaza Hyundai, I checked out the competion that means more than six, all of them treated me horrible and were not helpful at all. When I arrived at Plaza Hyundai I was greeted and treated with respect not only by the sales person, Mr. Mosca but also by the manager Mr. Sciarrino who helped me make the best informed choice for me. They let me see and explore the cars I was interested in so I could make the most informed decision, they weren't pushy nor tried to get me in the car they wanted to sell me, they let me chose the car I wanted. Not only do I advice anyone that is interested in buying a car to go to this dealership, I can also say I will be buying any future cars there.

clem223343

Mar 29, 2013

Upon visiting Plaza Hyundai, Frank Mosca warmly greeted us and made us feel at ease in what can be a stressful situation, answering all our questions and concerns in a patient and detailed manner. His humor was outstanding. His knowledge of the various vehicles was amazing. For all these reasons, we would definitely recommend Frank to our friends and relatives.

ekuller

Mar 26, 2013

My mom purchased her first new car from plaza Hyundai she dealt with raj who went above and beyond and I was so pleased with him that I decided to go back an lease a car and would only deal with raj thank you for all you help.

VirginiaLutz

Mar 20, 2013

I had Frank Mosca as my salesperson and I couldn't have been luckier or happier. He was warm, friendly, funny, and helped me choose my new 2013 Santa Fe. I felt very comfortable with him and the manager, Mike. Frank made sure I was completely satisfied with my purchase and would definitely recommend Frank and Plaza to anyone looking for a car.

TerryDjDrunkenMaster

Mar 20, 2013

Frank Mosca Salesman,Comedian And Great Personaility.I Had A Wonderful Experience Of Purchasing A Brand New Hyundai Sonata 2013.He Took His Time To Show Me Features Of The Car And Addressed All My Questions And Concerns.He Also Made Sure I Got A Good Price For My Trade.He Made Me Feel Like Family.I Will Like To Thank All Staff During My Hyundai Experience.Thumbs Up To Frank,Marcella,Mike And Ronald.I Would Definitely Be Recommeding Frank Mosca And Plaza Hyundai To Family And Friends. Happy Birthday Again Mike.Terry Dj DrunkenMaster Funkfloproductions George

mkantro

Mar 10, 2013

Great service with very helpful staff. They are straight forward and upfront with details. Would recommend to friends and family and return for future vehicles.

MichaelLarocca

Mar 8, 2013

My father bought several cars from Frank Mosca and recommend him; I now know why. Frank was an absolute pleasure to work with. He let me take my time with test driving, researching, and he did not pressure me into making a decision. When I was ready to make my purchase on my third vist to the dealership, Frank went to the manager and made sure that I got my asking price for my trade in which was $500 more then the "best offer" the same manager gave me the day before. For what my opinion is worth, I highly recommend Frank Mosca and I will call him again when I am ready for my next vehicle.

lhw1231

Mar 2, 2013

A salesman, a comedian and a gentleman... that is Frank Mosca. Buying a car could be a very stressful experience, but working with Frank today at Plaza Hyundai changed my opinion of car salesmen. He was friendly, funny, personable and worked with us the entire day until we were happy. He made our experience of buying a car very pleasurable. I would highly recommend Plaza Hyundai to everyone and would make sure they dealt with Frank. Frank was the reason I drove out with a new car today.

CCOSTAN

Feb 28, 2013

I dealt with Anthony and Alvin on my new purchase of a Hyundia Elantra. I originally had thought I had wanted a Sonata and had dealt with Anthony and Alvin regarding that purchase but ultimately pivoted towards the Elantra after seeing and Test Driving it. They had no issues switching gears to the new car selection. The whole buying experience took about 4 hours spread over 2 visits. I didn't have the time, patience or desire to go back and forth on prices and negotiation. Alvin and Anthony were both knowledgeable and helped explain a lot of the buying process to me. The education (taken with a grain of salt) was very helpful. The initial visit was on a Tuesday and I drove the Elantra home on a Friday night. They were able to get me actual plates and everything. Really smooth transaction. I don't think either one of us got bent over a barrel on the deal and I feel like it was a fair price for the car and definitely a good use of my time. I'll definitely go back and purchase another car from them in the future.

turbo2

Feb 20, 2013

Michael is very smart polite profesional and very well spoken. He is calm and very real with customer, he is very explainable and does a great work for Hyundai. I would highly recommend Michael in his professional career. Good luck Michael

maryturner3154

Feb 11, 2013

When I made the appointment Anthony was very friendly. When I showed up at dealer Anthony was very polite and I explained my situation and he showed me some cars and took me for test rides my overall experience was good when after I purchased the car I tried to contact fiance department and they never called back so I called and spoke to Anthony and he was able to help me he is now also looking into why I haven't received my registration as of yet

nspiredminds

Feb 9, 2013

This was the second time I did business with Michael Dakir from Plaza Hyundai. I believe he was very professional and made my wife and I feel right at home. He educated us on the process as we made our decisions, and therefore made it easier for us to close on the vehicle we liked. I would recommend Michael D, and Plaza Hyundai to my family and friends.

kefrench

Jan 22, 2013

I never felt rushed working with Micheal Dakir. He and his associates were very patient with my wife and I. We owned a '07 Toyota Camry and wanted to try a updated look. We purchased a 2013 Sonata 'Limited' with interior leather and Panoramic roof. We worked out a VERY fare price considering the trade-in value, (money still owed on previous car) and rebates. They actually MATCHED a price for the 2012 Sonata Limited (panoramic-roof, interior leather) given at another dealership...so we jumped at the chance and purchased the car. Thumbs up.

stunnerinc

Jan 21, 2013

very good service worked hard to get me the best price for the car i wanted this is my second time coming to hyundai plaza there the best

roxie0218

Jan 19, 2013

Had a great experience at Plaza Hyundai! Everyone was really friendly and Michael helped me make the decision to purchase a Hyundai Elantra. He is very knowledgeable and answered all my questions patiently. I was so happy with his service that two weeks later my father bought a Hyundai Sonata from him! I would definitely recommend him to all my friends!

mjma93

Jan 18, 2013

The dealership was well run, Michael Dakir was a fions salesmanwho was friendly and patient. He thoroughly explined the car to me. Mike Bobson was also helpful.

Bengrynsztajn

Jan 14, 2013

Had a great experience, salesmen were friendly and professional. Received top dollar for my trade in as well as a great price on my new Hyundai veloster. Would definitely recommend this dealership to anyone looking for a new vehicle with a great buying experience

rocknrobin621

Jan 10, 2013

Michael Dakir was a Pleasure to deal with, His Friendly Non Pushy Patient attitude is what Sold Me, He was extremly helpful and I will continue to do Business with Plaza, This my 6th Hyundai but th First purchase at Plaza and Wont be my last, I will Go Back and will continue to refer Friends and Family to Michael Dakir, Thanks for your Great Commercials,you got my curiosity up and Im not sorry I switched to your Dealership.ThanksThomas PappasRobin Pappas

Leroy429

Jan 6, 2013

Michael was so helpful! He made it his mission to provide me with what I was looking for. I would recommend him to all of my friends. Great experience!

nmassa

Jan 3, 2013

I had a good opportunity to met a high level staff in the Plaza Hyundai.My Special Thanks to saleperson - Michael Dakir.He was very helpful. Michael work with me to find a great Vihicle Hyunday Sonata. He gave me a great price. Michael is very professional, informative, friendly. I had pleasure to work with. I would Highly recommended my friends vizit Plaza Hyundai and work with Michael Dakir. Thank you Michael!

nanaabuela7

Jan 1, 2013

the service was very good. i was totally satisfied with my dealer. i would recommend this dealer to all my friends and co-workers and all others.

hisstoryman

Dec 26, 2012

I needed a new car and my dad recommended Frank to me. Frank proved to be everything my dad described. He was attentive and worked with me to find a car that would fit my limited budget. He did not push a particular vehicle or try to get me to pony up for all sorts of frills and extras. He also worked to get every dollar I could get for my trade in, which helped a lot! I would recommend Frank to anyone.

Feonie

Dec 24, 2012

Very great dealer I had a good experience..I walked in with no idea what to buy and he convince me to get something in my price range which worked out real great for me and my husband..

vinnynap

Dec 14, 2012

you dont see someone like Frank Mosca everyday. not only did i leave hyundai the same day i came in,i left very happy about my brand new car,also I got to meet one of those people that you would say is one of the most stand up guys you will ever meet,thanks again Frank. I appreciate everything. *Best experience i ever had buying a car!!!

etutone

Dec 12, 2012

I was very pleased with the attention and service I received when I recently leased a 2013 Hyundai Tuscan. I came into the dealership to explore my options and left leasing a vehicle that very same day. Everyone encountered especially Michael Dakir and Mikhail Wright were pleasant, attentive and informative without being pushy. I definitely recommend this dealership.

jimjimajimjima

Dec 11, 2012

Mr. Dakir is a talented salesman who made the experience of buying a new car a little easier. He was very patient, calm, cool and collected as well as friendly.

lp8768

Dec 3, 2012

Frank Mosca was very thorough, knowledgable, patient and accomodating through the leasing process. I would highly recommend anyone who is looking to buy or lease a Hyundai to go and see Frank Mosca.Mikhail Wright was also very thorough, knowledgable, patient and accomodating when it was time to sign the paper work. Signing the paperwork was less overwhelming because Mr. Wright's experience, knowledge and patience was clearly evident.

Eddie49

Dec 3, 2012

Frank Mosca is a great sales persons. I absolutely enjoyed the whole experience of purchasing our new 2013 Hyundai Sonata. We were victims of Hurricane Sandy and Frank Mosca made the process of purchasing a new car very stress free. He was very thorough in making sure that all our concerns were met and even assisted me in returning a rental car. He is very conscientious; he promptly returned our calls. He is a very friendly, proficient and knowledgeable sales persons. I look forward to a continued relationship with him and highly recommend him to anyone looking to purchase a car at Plaza Hyundai.

Msndmv

Dec 2, 2012

Both frank mosca and Michael bobson were great. They were sensitive to the fact that we were sandy victims? Great deal! Frank really was helpful

MitchElantra

Nov 24, 2012

My experience at Plaza Hyundai went very well. Frank was my salesman and he was great. He answered any questions I had with clear, detailed answers. His touch of humor was a welcome addition to my car leasing experience. Frank made the experience easy and stress free for me. I would definitely recommend him to anyone looking to buy or lease a new Hyundai.

Paulben

Nov 23, 2012

This is the second time I've worked with Frank Mosca. Both times he delivered exceptional customer service and made sure I understood every aspect of my purchase. If you are looking for a car - especially if you lost one after Sandy like I did - go see Frank. This is a guy you can trust.I'd also like to mention Mikhail Wright in Finance, who made that part of the process very easy. No confusing terminology, just a clear explanation of costs and benefits. He was a pleasure to deal with.

manreg55555

Nov 21, 2012

I recommend this dealership because they don't try to out hustle you. They work their best with giving you the best fair deal that a consumer would ask for. My salesperson Mr. Michael Dakir is highly recommended to look for the best purchase price and helping you select the car THAT YOU WANT TO GET. Absolutely no pressure is felt when going in to this dealership to purchasing your car especially dealing with Mr. Dakir

a454112

Nov 19, 2012

straightforward, does not play games, excellent service. also friendly and funny! truly cares about making you happy and finding the right car for the right price.

SHIROCKY

Nov 13, 2012

DEALING WITH FRANK MOSCA WAS A BREATH OF FRESH AIR. I HAVE BOUGHT MANY CARS OVER MY LIFETIME,THIS WAS AN EXPERIENCE. HE MADE TIME FOR EVERYTHING ON MY MIND.HE KNOWS HIS STUFF. THIS IS THE MAN TO SEE IF EVER YOU NEED TO BUY A CAR.HE AND MIKE BOBSON DESERVE MORE THAN THE RATING I HAVE GIVEN THEM. OH, BY THE WAY.....LOVE MY CAR....THANK YOU FRANK AND MIKE,I AM SURE WE WILL DO BUSINESS DOWN THE ROAD

ritab332

Nov 13, 2012

After all the pain of Super Storm Sandy this experience was painless. I left with a new car in less than 2 hours. Thank you!

Kayla29

Nov 12, 2012

Anthony worked with me and my family almost all day he was patient and tried to get me the car I wanted at a price I could afford. Althourgh I am still waiting the out come I would ask for him if I decided to purchase another car from this dealer

carolheld

Nov 10, 2012

Our salesman, Frank Mosca, spent a lot of time and patience educating us about the car that we were interested in buying. He was respectful and had a wonderful personality.

Kukolka26

Nov 9, 2012

Frank Mosca was fantastic with helping me purchase my new vehicle, I have never experienced such class and satisfaction in all the years that I have owned a vehicle...he took care of me in a very timely matter and made the process very smooth and stress free at a time when our city is going through such a difficult time ( hurricane Sandy) from now on he will be my go to person for as long as I keep driving, I feel that dealers should learn from Frank what great customer care is...Thank you Frank so so much... Yakov B

Lanasav

Nov 8, 2012

best services ever!!! lost my car to Hurricane Sandy and they immediately put me in a newer model for the same monthly payments that I paid before. So compassionate and understanding.

Herb3793

Nov 4, 2012

I owned a 2010 Santa Fe with only 20,000 miles on it which was lost to Sandy. I have purchased other cars fron another dealer in the past but I heard of the reputation of Plaza. So after the storm was over I knew I had to buy a new car so my wife and I got on the bus and went to Plaza. When we got there I was greeted by Frank Mosca whosat us down and asked us what we needed. The first thing I told him is that I wanted a 2012 Santa Fe in Silver of Seira Red. Also I explained that I could not take delivery until my old car was taken buy the insuranse co. because I would not have a place to park my new car and was then told that would not be a problem. We then went to see the car he had in mind for us which buy luck was just what I wanted. And the rest was the paper work. We then spoke to Mikhail who also was very accomidating.

SharShply

Nov 1, 2012

Allen Sully was very courteous and worked diligently to make my Sonata purchase as painless as possible. He knew his facts about the vehicle and answered all my questions. Although I had previously purchased two Sonatas, Allen literally held my hand and walked me through the process again. I recommended him to my girlfriend who will be making a Hyundai purchase soon.Excellent Allen!! A+++-Sharon Shipley

Joeyboy48

Oct 26, 2012

I bought my car about a month ago. I delt with Mr Michael Dakir.He did everything he could to make me feel at ease. He took his time and let me test drive the two cars I was intersted in.The time I spent at Plaza Auto Mall was great. By the time I was done ,I felt I had a friend with Mr Dakir. The man was great, Every question I asked he had an answer for. When my friends saw my car they loved it. I told them to go to Plaza Auto Mall and ask for Mr Dakir. To sum it all up Mr Dakir was great. I would highly recomend him to anybody who is look to buy a car.

tdor100

Oct 22, 2012

Great overall experience. I was able to walk in ask a million questions and have them all answered in a calm and professional manner. I ended up driving away in a new vehicle a very happy costumer.

helenonos

Oct 21, 2012

I have to say my experience working with Frank Mosca was top notch. Not only did he listen to what i wanted, he made sure i left there satisfied with my purchase. He took his time to show me features of the car, addressed all my questions and concerns. He even went out of his way to get me tea and cake. He and Michael worked together to get me a good price on the vehicle. I would definitely be recommending Frank and Plaza because all the times I went there, their customer service was always a 10/10.

mary19

Oct 18, 2012

Plaza makes me feel like i went back home to my family, it was the best experience that i had in a dealership and the sales representative FRANK MOSCA treat me like i was the most important customer in there, that's why i say plaza Hyundai is the best place to get your car.