Used Cars for Sale at Preston Chevrolet-Cadillac in Burton, OH

Norm 123

Jul 26, 2016

Just completed purchasing my wife a great certified 2015 Camaro and It didn't stop with just a good deal. We were treated like royalty by all staff. Not only did they all go the extra mile, they just kept going and going. They are simply THE BEST !!!!

Silverado

Jul 24, 2016

We were looking to trade our crv for a new pickup. The vehicle that JJ Moore recommended not only fit our needs but exceeded them!!! Thank You JJ

TomK

Jul 8, 2016

In addition to what we feel is a good deal on our new Equinox, we appreciated Caitlyn Long's attention to our needs and questions that day, a visit and Thank You by Pat Preston himself, and even some pizza at lunch time! This is our second vehicle from Preston's and are sure it won't be the last.

Blackkice1

Jul 7, 2016

Best car buying experience of my life. JJ Moore was my salesman... Fantastic! Michael Schmida was the Finance Manager... Also Fantastic! I took advantage of the 20% sales... Saved $6k on brand new 2016 GM Equinox. Highly recommend

Al_noble

Jun 24, 2016

First of all a huge thanks to Bob and Bill! They answered any and all of my questions, got me the best rate and the car I was looking for! They not only gave me their professional opinion but their personal opinion as well. They really made the car buying process painless.

Bobby0709

Jun 22, 2016

Bill hale made us feel like we was buddy's for years. We felt very comfortable talking with him then as we was leaving we noticed there was no spare tire or tools and instantly walked in and ordered us them good people

MDWSR

Jun 17, 2016

Everyone was courteous and pleasant to deal with including the manager, sales person ( Bill Hale ) ,receptionist , the detail employees, needless I am very with the deal that I got a Preston Superstore. Thank you all foe a great experience. Michael Winiesdorffer

Cavs16

Jun 9, 2016

JJ was upfront and honest from the get go. He looks out for the needs of the customer first and foremost. Highly recommend buying a vehicle from Preston.

Good Guy

May 31, 2016

Preston is a great place to do business, sales and service! Bill Hale gave me a great deal and service is always friendly and a good value!

Patrkeeg

May 14, 2016

My whole experience at the dealership to be fast and a pleasant one .JJ was very Informative about the vehicle that we were interested in. It was a stress free Purchase .

GailK

May 14, 2016

I feel we were dealt with in a courteous, honest and fair way. It was the best car buying experience we've ever had. Very glad we went to Preston.

Michelle Wolf

May 12, 2016

I,Gary Wolf bought a (Used) 2006 Trailblazer 2yrs ago,..They have done all the maintenance and have been great-getting the blazer in right away,honoring the limited warranty and then some & having it back the same day--Well,the transmission blew-took it to them-By this time we've had it a couple years-- it was going to cost more than what it was worth--So J.J Moore stepped in--Not only did they buy the Blazer back-we also got a 2013 Malibu-w/a way lower interest rate-payments that still fit our budget and full warranty bumper to bumper for 4yrs.--The car will be paid off before the warranty expires. Thank you J.J. Moore for your hard work & Thank you Preston Team-of Burton- for doing right by us,especially w/buying the Blazer back & getting us the Malibu!! We know where the Malibu is going for every inch of work & when it comes time-we know where we're getting our next vehicle--- J.J Moore I hope you'll be our salesman for lucky #3 :) I only wish I could click the Sales(Used) & Service button both because the Mechanics are 5 star also!

Susan Kenney

May 11, 2016

All of the salesmen were excellent at Preston Chevrolet. Dan Flack, J J Moore were very efficient in their positions. Everyone made the experience happen quickly due to the fact I was over the mileage on my leased car.

Chris890

Apr 8, 2016

Blake and Bill made the process of buying a car a great experience! I got a great deal and everything I was looking for in terms of low mileage, price, etc. Everyone was very friendly and helpful.

Caw425

Apr 6, 2016

Best dealership and salesman I ever bought a car from. He answered all of my questions and was honest. He looked for the best deal and the best car for me and my family. I have bought five cars from JJ and Preston and will continue to buy cars from this dealership.

Mama004

Apr 1, 2016

We had a great experience from beginning to end. This is the second car we have purchased at Preston and definetly will be going back for any future purchases.

Alva1

Mar 17, 2016

Customer service superb! From the sales department to the technicians. I had never felt so comfortable purshasing a car. Thanks Bill Hale, Adam and Mike you were extremely helpful.

ct44212

Sep 30, 2014

I went to Preston Chevy to look at a new cruze and trade in my '13 kia. Although I did not purchase the car due to financing issues (lenders wanted a good amount down due to negative equity, understandable). At the end of the day, the salesman bob was awesome... showed me what I wanted, didn't try and add on options, took me on a test drive first rather than pulling credit and pressuring me and also sat with me far after closing time. Bill Preston was also great, he exhausted all options to try and get me qualified without a million bucks going strictly to negative equity. They were great with my trade in value, great with customer service, and had a lot of lender options. Sure I did not buy a car this time, but i'll see them them when I pay the car down a bit more.Chris TBrunswick, Ohio

rallytwo

Dec 16, 2013

Just wanted to drop a line to let you know that my first visit to Preston Chevrolet today for service on my '05 Colorado was a great experience! I recently had a bad experience at Spitzer Chevrolet in Northfield, Ohio (where I bought the vehicle new). This is what happened:I recently travelled to Indianapolis, Indiana and realized I was due for 3,000 mile oil change so I went to Blossom Chevrolet in Indianapolis. I also mentioned to them that I keep having to replace the bulb for the driver side turn signal. They identified that the socket was bad due to probable moisture getting into the housing. I agreed and had noticed moisture in there in recent times.They quoted me for the drivers side turn signal harness and housing but I declined b/c I wanted to have the work done at home.I went straight to Spitzer when I got home and they told me I had to replace a harness that went across the front of the engine compartment and included the passenger side which costs $350.00 for just the part. I told them that is not the case b/c I had been to another dealership and they quoted me $27.77 for just the driver side harness. They told me that Indianapolis was probably going to splice it or they were quoting me aftermarket parts. I called the dealership in Indianapolis in front of the parts manager at Spitzer and got the part number. He "suddenly was able to see that part on his computer". I will never go back to Spitzer or buy a vehicle there. Don't trust them.... and since when do I have to find the part number!!Anyway, Brian Harry worked on my truck today and now I will be coming to Preston for all my Colorado needs and maybe even buy a new vehicle there when it's time. Brian took the time to show me everything and gave me options. I felt I was given the real deal in that he was honest, fair, and reasonable with my repairs. Brian, you will be getting to know my Colorado in the future. Hats off to Brian and the service team at Preston. Thanks and have a nice Christmas to all at Preston.Your new customer,Rob SmarschCleveland Heights

ClutzyT

Apr 4, 2013

I really hate car shopping. I find salesmen to be overbearing almost to the point of harassing. You tell them what you want and they try to put you in something you don't want. I didn't have this problem here. I went in. I told them what I wanted an what my budget was and they made it happen. Unfortunately 2 weeks later I wrecked the car I had just bought so now I am heading back to go buy another. But the point is, I'm going back to Preston!!

Jordan55555

Feb 10, 2013

I had not purchased a new car since 1979 and never did enjoy the process in the past. Mike my salesman was very good and showed me all the promotions that were available with out me even asking. They had better pricing than I had received from another dealer.The follow up after the purchase was just great. In the old days I shook hands with the salesman and never heard from him or the dealership again. At Preston they called me, wrote letters, and sent emails to make sure that I was happy with the car. The car is a Chevrolet Cruze, and my wife and I love this car, probably that best built car we have ever owned. Months later we purchased another Cruze for my sister-in-law as she loves the car also.I would highly recommend Preston Superstores to anyone.Rich Jordan

naveni

Jan 20, 2013

I brought in my 2013 Kia Sorrento for an oil change. I was called to schedule an appointment. I am busy and it was great to recive a call to schedule the appointment. It was explained what is recommended for my vehicle. My vehicle was taken on time and the service was completed quickly. Everything that was done during the visit was explained and my car was washed! The staff was very polite and engaging. I will be back and I will recommend this service dept. Great job and great service!!!

JSkala

Sep 3, 2012

JJ was extremely helpful and courteous. He was patient with us as we test drove the vehicle and answered all of our questions politely and honestly. He went out of his way to get us a great deal on our trade-in and a minimal down payment. He made sure the entire buying process, from the test drive to the signing of the loan, went very smoothly. He made sure the car was washed and the gas tank was full before we left the lot.

justin.dickerson.5

Sep 1, 2012

My experience at Preston was very satisfying. First, walking into the dealership, I was greeted by the GM, Tod Sherril. He then introduced me to JJ Moore who proceeded to provide a helpful and courteous experience. Every question I had was answered with confidence and the entire process was enjoyable. I feel like I am a part of the Preston family now. Preston Chevrolet is a great dealership with great people. What more can you ask for?

fchldoh

Aug 24, 2012

It was the best car purchasing experience we have ever had. Very friendly, very knowledgeable, helpful, accomodating, all together just what we needed. Thanks very much.

ckpankuch

Aug 22, 2012

This is our second purchase at Preston Superstore. The first was a 2012 Ford F-150 and recently 2012 Cadillac SRX Luxury Edition. Pat Preston (the owner) is involved in every transaction along with your salesman. He personally test drives your trade and works with the salesman to give you the best deal. Their service department is the ultimate best. Very friendly service. Highly recommend. Will be back when our leases are up on our vehicles to purchase new ones.

Garry Herrington

Mar 19, 2012

Prestone Chevrolet was fantastic to deal with I have bought 4 cars from them in the past year and I couldn't ask for better service. They are not only competitive and will give you the best deal possible they take care of you like family. I hightly recommend them as a dealer for new, used or service.

AKOLLARIK

Feb 19, 2012

WE WERE PROPERLY GREETED AND OFFERED REFRESHMENTS. THE OWNER PAT PRESTON PERSONALLY REVIEWS AND TEST DRIVES YOUR TRADE. WE RECIEVED THE BEST TRADE VALUE HERE. SALES AND FINANCE DID A GREAT JOB. WE GOT THE BEST FINANCE RATE AND DURATION NEEDED TO MAKE THE DEAL HAPPEN. EVERYTHING WAS EXPIDITIOUSLY COORDINATED, AFTER MARKET ACCESSORIES WERE PROPERLY INSTALLED IN A TIMELY FASHION. THE TRUCK WAS EXPERTLY DETAILED TO MY LIKING. JJ MOORE MADE SURE THAT EVERY ASPECT WAS PROPERLY COORDINATED TO ENSURE A SMOOTH PROFESSIONAL TRANSACTION AND DELIVERY.THIS IS THE FOURTH PURCHASE AT PRESTON FOR US. LOOKING FORWARD TO MANY MORE, THANKYOUAKOLLARIK.

bigohdawg

Feb 5, 2012

After visiting multiple Kia dealers, Preston was by far the best professional and fair car dealer. They were very openly honest and did not try any bait and switch tactics that I found at other dealerships.I would strongly encourage others who are looking for honesty, fair and great customer service to visit Preston before purchasing a vehicle.

jedulabahn

Jan 26, 2012

this was the first time i bought a new vehicle.jj moore and wally brown made the process as easy as slipping on an old shoe. they apparently have been at it awhile and it shows. thanks again! john

JohnCrowley

Jan 24, 2012

We have a great experence when we purchased our car from Prestons. from the moment we walked in to the show room they made us feel welcomed and one of the "Family" I would highly recommend Prestons Superstore

dancyn5349

Jan 19, 2012

I grew up in Geauga County and this is truly a wonderful community based dealership. They go out of their way to make you feel like it is a relationship they are building and that it is more than just a sale. They answer all your questions and help you decide what is right for you based on facts, not numbers alone. My teenage daughter was with us and they treated her just as friendly and professional. We have purchased two new vehicles in the past month and could not have asked for a better experience.

wdonoho

Aug 9, 2011

Have had great service and help with warranty issues when Saturn ceased operation. Looking forward to dealing with them on next purchase and regular maintenance.

MikeJH

Aug 7, 2011

I am exteremely satisfied with my buying experience with Preston Chevrolet Cadillac. At no time was I pressured from any employee but at the same time was not ignored. This is the third vehicle my family has purchased through this dealership and the second this year from Tom Z. our sales cosultant. Tom is very knowledgeable and friendly and has gone above and beyond to help us with anything we have asked of him. Wally Brown took care of the finacial end of things and was very professional and a pleasure to work with. Also the price of the vehicle as well as the financing that was offered was right where I needed it to be. Manager Tod Sherrill filled in all the gaps and made sure our visit to Preston Chevrolet Cadillac was an enjoyable one. Owned Pat Preston even check on us a number of times during our time there to make sure everything was going well for us. In rating the crieria above (Customer Service,Quality of Work,Friendliness,Overall Experience,Price) I have no hesitation when giving Preston Chevrolet Cadillac the highest possible ratings and when it is time to purchase or lease our next vehicle(s) my family will return to this dealership with our buisness.

Scott W

Aug 2, 2011

Could'nt have asked for a better buying experience and when service was needed They were there for us. Tod the sales manager went above and beyond to make sure our experience With Preston was a great experience.

Jackie B

Jul 15, 2011

We came to Preston Chevy to buy a used SUV. We looked on the lot and after driving several, Mike told us about one on the lift. We drove it, were happy with it and bought it. The rest of the staff was very helpful and professional and we drove off the lot with our "new" used vehicle. They fixed the little problems with it in a timely manner. Their service staff was also great. I would recommend Preston to anyone.

ronald taylor

Jul 15, 2011

JJ Moore was very nice and helpful to us when we were looking for a used truck.He explained everything to us and was very knowledgeable about the vehicle.We got the truck in a timely manner,it was clean and in good condition and a good price. I would recommend anyone to him for a deal.Ron Taylor

barry mintzer

Jul 12, 2011

I travel 20+iles to use their service center. THey are always accurate in how long my service will take. Their pries are very reasonable and the staff explains everythin in easy terms.

fabrini

May 6, 2010

The people that run this dealership have a "monopoly" in Geauga Couty. This being the case, they treat people pretty poorly. After making me wait 2 hours to take my money for my vehicle purchase, I got upset and threatened to leave and call off the deal. The manager attempted to calm me down my telling me I wasn't there "that long" and that if I wanted to leave w/o making the purchase, that was my choice. Then he started talking to me like I was an idiot. I have never had a good experience with this dealership and the owner doesn't care if you call him and complain. He will yell right back at you and basically tell you to *$at* off. Do yourself a favor and save yourself the headache and avoid Preston Motors Inc. like the plague.

thedude

Sep 25, 2007

I purchased a 2002 Chevrolet Malibu with an extended warranty less than 2 years ago from Preston motors, since then I have had to have my car towed 4 times and in the repair shop 5 timess. The sales staff at preston is very pleasent up until the point of signing to purchase your car. After that they totally change their attitude towards you. get apologies from them on how sorry the car I purchased is a lemon but thats it no help on repair bills and to add insult to injury they will not accept this car back as a trde in. They have devalued it from what they sold it to me for that there is a ton of negative equity. You would think they (preston) would give fair KBB or NADA price on a car they sold and serviced however they are thousands under fair value. So to recap, Preston Superstore sold me a lemon they will not stand behind, will not accept as a trade without trying to knock the price down so that its thousands below fair market value, will not return a phone call. Basically they sold the car and want nothing else to do with the buyer or the car they sold.