Used Cars for Sale at Quirk Mazda in Quincy, MA

egor

Jun 12, 2016

I worked with Phil McCabe who was very attentive to my needs and did his best to help. I ended up leasing the two cars I wanted for the price I was looking for. If you're looking for a respectful place to do business - this is the one.

Ali

Jun 8, 2016

First time I ever bought a car feeling like I got a great deal without having to haggle. Phil McCabe was very easy to work with, attentive to all my questions and gave me a fair price right upfront. I told him I was going to compare his offer to another Mazda Dealer and usually the first deal can be beat. The other dealership couldn't touch their offer.

roger1966

May 27, 2016

I was referred to Phil McCabe as I was looking for a CX-5. I had been to another dealership and saved Quirk Mazda for last. Phil was professional, easy to work with and solved any issues that came up. A very positive experience. I understand why he gets such great reviews.

South Shore Purchase

May 25, 2016

My 2nd purchase from Quirk Mazda. A painless experience and got the car we wanted at an excellent price. Phil took the time to show us the options, pricing and financing. He didn't rush and also spent time after the sale to go over every feature of the car so I could drive away knowing how to use all the great features of the car. Happy with the new CX-5.

IamtheJAM

May 20, 2016

This is my fifth purchase from Quirk, I worked with the seasoned Phil McCabe who provided great service and was patient going through all the available options. He made it very easy.Thanks Phil! I will see you when I come in to see the awesome guys in Service.

asp28

May 7, 2016

I had a great experience leasing my second car from Quirk Mazda. I talked to Phil McCabe and he was really great. I got what I wanted at a very good price. My kids love new car, red MX-5

Pepi

May 4, 2016

Hello guys,I really want to recommend Phil and Mazda to everyone who is wondering what to buy. Mazda 6 FTW. The team is awesome and makes everything possible for everyone.Regards,Pepi

Joe Petitti

Apr 28, 2016

Yesterday I picked up my 2016 Mazda MX-5 and it's everything I'd hoped for and more. It is so much fun to drive. I want to especially thank my salesperson Phil Mc Cabe. He made the entire process an enjoyable one and throughout the ordering, build and delivery time-frames he kept me informed every step of the way. I would highly recommend to anyone interested in buying a vehicle at Quirk Mazda to seek him out as your salesperson. Thanks again Phil. I haven't stopped smiling!

debra galipeau

Apr 27, 2016

My experience with Phil McCabe at Quirk Mazda in Quincy were far better than my expatations!!! Thank You Phil & associates for my new beautiful 2016 Mazda!!!Love,love,love it!!! Thanks Again Deb & Jim of Hingham...

pleasedontemailme

Apr 18, 2016

We worked with Phil McCabe to purchase my 2016 Mazda cx5. Phil was knowledgeable, and worked with me and my budget. He was responsive and great about following up when I had questions.

gfb

Apr 12, 2016

We leased a 2016 CX-5 on the same day we closed on our house. Phil was great to work with, we had test driven the car about a month before we bought the house and he made it very easy to arrange all the final details via email. The day we came in to pick up the car everything was ready to go, which was much appreciated given everything we had going on. Phil was great about explaining all the features of the car, I would definitely recommend him highly.

Don

Apr 4, 2016

drove out a 2016 Mazda 6 on a lease today. This vehicle is my third from Quirk/Mazda in Quincy. Threes speak for itself. This dealer is doing something right and that something every time is the sales associate. Phil McCabe was the sales rep. who handled my inquiry over the internet and then followed that up with excellent service and respect. I felt very comfortable working with Mr. Mcabe ( as I did with Lydian, the associate on my previous two purchases several years ago.)Don McRorieWhitman, MA 02382

chicana1983

Apr 4, 2016

Very happy with my 2016 Mazda CX-5! Thank you Phil McCabe, you are the best. I went to get an oil change for my 2014 CX-5 and left with a brand new one. He took the time to answer my questions and look at my options. Told him my price range and he did the rest!!! Definitely recommend him and Quirk for your Mazdas.

Andie

Jan 25, 2016

I just leased my 3rd car from Quirk Mazda and have been happy with the experience each time. For my last lease, I worked with Phil McCabe who was great, which is why I chose to work only with him for my 3rd & most recent lease. (I think most people enter a car dealership & anticipate the typical car salesman personality that immediately puts us at UNease ...) Dealing with Phil is not like that at all! He is very respectful of me, my time and what Im looking / my budget. We conversed prior to my coming in this time and he even had both cars ready & warmed up to test drive when I got there! I picked up the car a few days later (due to MY schedule issues, not theirs) and he took ample time to go through all of the new technology features my new CX-3 offers. Feeling valued as a customer is key! I live & work closer to 2 other Mazda dealerships but as long as Phil is there, I will drive to Quincy. (Of note, the staff in their service department are unbelievably pleasant to deal with as well.)

frenchy1962

Dec 4, 2015

I delt with Phil Mcabe told him what I was looking for and let him know when I planned getting a vehicle. He respected my time and did not hound me, which would have me looking for a new dealership to work with.He followed up in the time frame we had talked about gave me my options and completed transaction.It was the way in todays world people should be treated would recommend Phil to anyone looking for professional experience.Rob

scott comeau

Nov 24, 2015

I went in to purchase a SUV, so I test drove the Mazda CX-3. Nice car, but then I to the CX-5 out for a spin and I was hooked. I don't know if I would describe this car a "fun" to drive, but it is a pleasure to drive. I am somewhat of an aggressive driver and I like the curves in a road. This vehicle does not disappoint. My salesman was Phil. I had just signed the paperwork when he suggested that I lease the car since the car I traded had less than 10,000 miles after two years. we discussed the terms and such and I decided to lease the car after all. I had been trading my cars in every other year so it made sense. I also deposited a fat check into my account as I had quite a bit of equity in my trade-in. So far, so good.

Marquez,adela3

Nov 5, 2015

This car shopping experience was probably the easiest one I've had since I can remember. From Alejandro my salesman very knowledgeable and helped me with the right car he also did a great job Pairing my phone. Never felt pressured which made it comfortable to concentrate on finding the right car and getting the right price. Great job!

Hkinn29

Nov 3, 2015

Phil McCabe has made my experience of purchasing the Mazda 3i a smooth, informative and helpful transaction. Would I recommend this dealership and especially Phil McCabe to anyone for a new car purchase? You bet I would.

Eranda

Oct 8, 2015

We bought a Mazda3 from Quirk Mazda, Phil McCabe was help us in every aspect. Phil was accessible by phone and email, professional, courteous, and knowledgeable. As it was first leasing experience in US, he clearly explain everything, so that we knew what we are doing. Even he gave us lot of tips on safety, maintaining, using etc.. Kevin Kwan is also helped us in sorting the insurance and some other paper works. Overall It was a nice experience.

Craig C

Oct 1, 2015

Phil McCabe helped us get the CX-9 we wanted without the hassle we experienced at other Mazda dealerships. This was the easiest car acquisition I've ever had. We will be back for the next Mazda! Quirk Mazda easily exceeded our expectations!

Gee

Sep 23, 2015

This is my second lease with Quirk Mazda (Phil McCabe) - the main reasons I stayed with this dealership is because they always consider my time. Being in a busy schedule, they understood I needed to get everything pre-arranged so I would come in and do the necessary in the shortest time possible. They are efficient and Phil always answered my questions (even though I bombarded him with many).

cmmendoza

Sep 14, 2015

Phil McCabe was great to work with and helped me navigate my first ever car purchase. He was patient while we arrived at an agreement I was very comfortable with. Thank you!

AnneT.

Sep 8, 2015

Phil McCabe was great to work with as I purchased my new car. Overall it was a very pleasant experience- smooth and efficient. I had Phil's assistance every step of the way, and his follow-up was excellent.

Gilligan13

Sep 4, 2015

Wonderful experience from the moment I walked in the dealership until driving off the lot. I worked with Phil McCabe. He was extremely friendly, knowledgable and professional. I visited other dealerships and never felt comfortable, always felt like I was getting sold. Not the case with Quirk Mazda and Phil McCabe. I would highly recommend the dealership as well as working with Phil. He is truly an asset to that business!!

ajackman12

Aug 31, 2015

Everyone at the dealership was nothing but helpful and accommodating. I really appreciate that no one was trying to pressure you into a purchase, instead they help you find what fits best for you. Ask for Phil McCabe when you go, he's great! Quirk Mazda truly made my first car buying experience an enjoyable one.

Aastha

Aug 25, 2015

Quirk is a very nice dealership. They are really cooperative and flexible. I dealt with Phil upon strong recommendation from a friend of mine. Phil helped me arrive at a happy decision. They gave me great trade on my old car and good service package. Paperwork was also very smooth. The entire staff is super charming. They display a very impressive business ethic.

emilyjshep

Jul 29, 2015

I am very happy with the service I have received in leasing a car from Quirk Mazda. Phil McCabe was a pleasure to work with-- professional, knowledgeable, and attentive throughout the entire process. We were able to arrive at a deal that met my needs both in terms of functionality and finances. Even after the sale had been made, Phil took time to help me get to know the features of the car, and to answer my questions. I should note that this was my first time shopping for a new car at a dealership, and I was tremendously relieved at how painless (even pleasant!) the whole experience was.

jchaction

Jul 29, 2015

When I came to the Mazda dealership, I had a basic idea of what I wanted. Phil quickly found the perfect vehicle for my personal needs and budget constraints. He worked hard with sales and financial management to build a solid deal for the selected vehicle, including my trade. The deal was sealed that very day and a day later, I drove off the lot in my new Mazda. This was probably one of my best car buying experiences ever!

nana6

Jul 28, 2015

From the minute i walked into Quincy Mazda, it was a pleasure to do business. Justin patiently explained every detail about the Mazda cx5. He is a true professional, not arrogant or pushy, just caring and concerned. He and Rachel worked with me for the best deal. Customer satisfaction is their top priority. I am so grateful. I've had the car a month now and it is a joy to drive.

barbara

Jul 21, 2015

As Mazda faily we recently switched from our previous Mazda dealer to Quirk Mazda. Unexpectantly we were in need of purchasing or leasing a vehicle and were not satsfied with the dealer where we purchased our first two mazdas, our son lives in Quincy and recommended Quirk. We met with our salesman Phil Mccabe who was superior very thorough professional not your usual car buying expereince given a great price and it was painless. My future needs will be taking care of at this dealership and by Phil outstanding Barbara Aksninis

Fran

Jul 12, 2015

Made an appointment with ease for an oil change and regular service.. They took me right on time. They were very professional and helpful. My service advisor Cyndi was very knowledgeable and extremely personable. I would definitely recommend this dealer for service .Fran from Quincy

Billg

Jul 8, 2015

I had visited other Mazda dealers in the area, and Quirk Mazda Quincy gave me the best treatment ever. Kevin Valdez a very professional and pleasant salesman made the search for the CX-5 as easy as possible. He showed us the car and color that we hoped to purchase. He told us all about the CX-5 and about the Way Quirk Mazda in Quincy operates. There was very little pressure, I told him the price that other dealers gave me, he assured me that Quirk would beat the other prices. He was right! I purchased the CX-5 Grand Touring from Kevin the next morning. Thanks Kevin for you help in purchasing our CX-5.A shout out to Kevin Valdez! Keep your pleasant outlook on life, maintain your extreme professionalism as a salesman, respect other people and you will be rewarded in life. I expect you to sell many cars in the future.

saribet

Jul 7, 2015

This dealership counts with one of the most dynamic, client-driven salesforces Ive ever encountered. Justine, our sales guy was incredibly easy to work with. He did a superb job at giving us the 101intro to the CX-5 overall car performances, functions, and all the details about the new 2016 models. At the end of the test drive, we felt very comfortable with our CX-5 choice. Then Rachel, one of the sales managers, worked us through every possible deal obstacle and made us feel valued. We got a tremendous trade-in value for our Jeep. It really didnt feel like she was trying to shove a deal down our throats, --the feeling you get at some of those for-profit-only dealerships. On the contrary, we felt she was on our side all the time. She helped us! Lastly, Kevin, the money guy, teamed up with Rachel to get us through a glitch with the financing. We leased 2 CX5s and will do it all over again at this dealership. Strongly recommended! A+++++

campa67

Jul 3, 2015

Had been shopping around for a Mazda CX5. After getting quotes from dealers near me and rejecting their overpriced offers, I sent a request into Quirk. Tony emailed me back pretty fast and we began the pricing process. I had a local dealer give me a really good price on the car but their dealer fees were WAY too high and they were undercutting me on the trade in value. Told Tony what was going on and he quoted me a better price. Took the drive down to see what my trade in would be worth and Tony introduced me to Phil McCabe. Phil picked up where Tony left off and in a rather short amount of time we struck our deal. So not only did I save on the car price, but the dealer fees were MUCH cheaper than the other dealer and I got MORE for my trade in.

Anthony123456789

Jun 28, 2015

Phils was helpful through-out the process and made sure that I got what I wanted for what I wanted to pay. I would recommend Quirk in Quincy to all.

bgfolio

Jun 22, 2015

I just bought a Mazda CX-5 Grand Touring over the weekend. Rob Daniel was great and showed us everything about the vehicle. I'll be coming here for maintenance and new vehicle purchases in the future. Highly recommended!

ricardo

Jun 20, 2015

We just bought a Mazda 3 from Quirk. The sales rep Phil McCabe was organized and knowledgeable. Well done from the email responses to my questions to the final drive off. I recommend Phil, very professional.

Asullivan

Jun 18, 2015

I had an excellent experience at quirk Mazda. I was looking to buy a 2016 Mazda CX-5 without over extending myself and Rob Daniel made everything happen! If your looking for a new Mazda go see Rob!

liquidgray

Jun 15, 2015

For the past decade I have leased cars from Quirk Mazda, and from Phil McCabe specifically. Phil is a consummate professional, who can answer any question about the cars themselves, the lease policies, or the process itself. This is my 3rd Mazda and I have loved every one. On Saturday, I walked into Quirk, since my current lease on my Mazda 3 hatchback was coming to an end. Within 2 hours, I walked out with a brand new car. An extraordinary experience, and all of it was due to the professionalism of Phil McCabe and the team (Kevin in finance) at Quirk. I cannot recommend this dealership and Phil more highly. Thank you.

G&G

Jun 10, 2015

My wife and I were ready to turn in our old car. It had served us well, but it was time for a change. We had owned Mazda cars before and were interested in the Mazda CX-5. We entered Quirk Mazda dealership shortly after lunch and were lucky to have Phil McCabe ask if he could help us. Phil is a courteous, knowledgeable and friendly individual who quickly put us at ease. We discussed colors, trim levels, and options, then went on a test drive. The drive convinced us that we would enjoy the CX-5. After returning to the dealership, Phil went over other features of the car. He is informative without being pushy, patient, and most important, he listens to you. We ended up buying a car from Quirk, primarily because of Phil. If you are in the market for a car, you should check out Mazda. If you look at Mazda, definitely stop at Quirk Mazda. When you walk into Quirk, tell the first person you meet that you would like to talk to Phil McCabe. PS On two separate occasions after purchasing the car, we called Phil with questions. He provided answers and even did some research on the issue, then called us back. Thank you. Phil. You are the best!!

brady951

Jun 6, 2015

I was finally able to find the Mazda6 I've wanted at Quick Mazda. Rob was very friendly and a huge help from start to finish. He made my car buying experience much easier. The finance manager, NiMan, was very personable and helpful, He was able to make the numbers work for me without a hassle, even with it being my first time buying. Overall, a great experience!

ksavell

Jun 5, 2015

My Mazda and I just moved to the Boston area from out of state. Quirk is not far from where I work, so I decided to give them a try. I needed an inspection sticker and a few small repairs. I can't say enough about this place. I was so impressed with the level of service I received from both Jeff and Cynthia in the service department. They explained everything clearly and checked with the mechanic (who was also super nice) about a couple questions/concerns I had. They even went out of their way to make sure my car was done by the time I needed to get back to work. And on top of it, their prices were more reasonable than the other places I'd called. I am so glad I found them, they are MY Mazda dealership now. Highly recommended, thanks!

kittyvy

Jun 3, 2015

I've visited many dealerships during my car search and must say that this place is one of the best! I inquired about the Mazda CX-5 through Quirk's website and got a quick response back by their internet sales manager (Tony Lambrou). After many pleasant emails back and forth, he offered me a price I couldn't refused so I came in that day to see the car. This is where I met Eddie who is incredibly nice and very helpful. As previous reviewers mentioned, Eddie knows pretty much everything about the car inside and out. During my test drive, he pointed all the features in the car and showed me how to use them afterwards. He is such a fun guy with many great stories. I didn't feel like I was talking to a salesman at all. I ended up purchasing the CX-5 the very same day. Eddie walked me through all the paperwork and told me what to expect during my meeting with the finance manager (Kevin Kwan). Since this was my first time buying a car, I was a bit nervous about the finance part after reading online stories. However, Kevin was very nice and fully explained the numbers to me. When I picked up my car the next day, Eddie was there to greet me and walked me through everything about the car again to make sure I know all features and options. He is very committed to his work. From online to the visit, I had a very pleasure experience with Quirk Mazda. Eddie definitely played a big part in this great experience. I highly recommend going to Quirk Mazda to buy a car!

JMM123

Jun 3, 2015

This place is great. Got in contact with an online sales representative who I scheduled an appointment with. I was planning on trading in a car (yr 2006 miles 114,000) and they were super helpful. I read their reviews online before going there and they were totally true. I met with a sales rep named Ed. He was really nice and had great product knowledge about the car I was looking to buy. He did not try to jump around any bushes or tell me what I wanted to hear. He was honest and smart. After looking at the car that I was hoping to lease, he sat me down and gave me the numbers. I was nervous at first but the deal they gave me was great! I did not even feel hesitation when I saw the numbers for my trade in and the monthly lease payment.After signing all the papers I waited a few days to get my car. Once I was ready to pick it up Ed showed me everything I needed to know about the car and more. I am really happy with the entire experience and would not change anything.If you're looking for a new Mazda and want a pleasant experience, go to Quirk Mazda in Quincy, MA and see Ed or any of the guys that are there. Everyone is so nice!

Cam

Jun 3, 2015

I just bought a Mazda 6 with the help of Phil. He was fair, straightforward and we quickly settled on a fair deal. Very easy to work with. No pressure, just good service.Cam

Ella

May 31, 2015

I recently leased my new mazda3 from quirk Mazda and it was the best car buying experience. Everyone was very helpfull. Great team and great dealership.

kbelll439

May 31, 2015

Phil McCabe helped me from the start. It was my first time leasing a brand new car and he helped get my application approved, and found me the best car that fit my needs. He stays in contact and answers all my questions. I will definitely be back :)

Phaleenkeo

May 28, 2015

Rob Daniel and the Mazda team were so nice and helpful. They are straight to the point and made the process was quick and easy. After dealing with the other Mazda dealerships, Quirk was the most efficient and knowledgable!

newmazdacx5k

May 28, 2015

Phil was a pleasure to work with. He was honest, patient and very professional. He always reached out but never was pushy. I had a great experience!

cambridgeboston

May 27, 2015

I went here after doing my homework on the car I wanted (Mazda CX-5 Grand Touring) including features and pricing, and also after having test-driven the car at a different dealership that was closer to my home. I had heard good things about Quirk and also Eddie and particular, so I decided to head over there and see if they could beat the quote I received elsewhere. Eddie was there to greet me and ask what brought me in that day, and he took me on a test drive and pointed out several features of the car that were not discussed by the salesman at another Mazda dealership. Quirk was able to beat the quote I had, including a great financing option. Kevin (I think was his name?) was very polite and went over the financing and warranty information with me, and my car was ready the next day. I took the T to Quincy Center on the day I picked up my car, and Eddie met me at the T station in my new car. This is a nice benefit of Quirk over the other Mazda dealerships in MA--accessible by rapid transit and a short "shuttle ride" in your new car back to the dealership for a final run-through. Eddie gave me a good description of important details of the car's features and considerations for servicing, etc before I took off. In short, Quirk Mazda and the personnel there were very professional and thorough, and the process was made very easy for me. I would recommend checking out Quirk Mazda even if it's not the closest dealership to you.

author4793

May 24, 2015

Eddie was my sales consultant and was excellent to work with. Very professional and not too pushy. I had an excellent overall experience and would definitely recommend Quirk Mazda to anyone in the market for a Mazda.

mhmaxwell

May 22, 2015

I requested an internet quote for a Mazda 3 i Grand Touring. within hours, I was phoned 4 times and emailed twice regarding the quote. I am not a fan of such aggressive sales tactics, but in the long run it was more than worth putting up with. After trying to get the local dealer to match the Quirk quoted price (or at least come close) we made the hour long trip with 2 kids in tow to Quirk where we were greeted with smiles, kindness, and most importantly, the price we had been quoted!Justin vom Eigan was friendly and professional. He treated my kids with respect, too, which goes a long way with me. They worked quickly to get us the very best price (seriously WAY less than the local dealer's "rock bottom") without that sleazy car-buying feeling. Somehow, they managed to shave even a bit more money off the price we thought we'd be paying. We're still amazed, honestly.There are no frills at Quirk. No fancy chairs or treats in the waiting room like you might find at other dealerships, but you get the very best price and friendly, efficient service. I'll take that over bells and whistles any day!So if you can get over the initially aggressive sales tactics and don't need a fancy showroom, head to Quirk. It's really not too good to be true!

Amir K

May 18, 2015

Very professional team; it wouldn't take you much to realize that this dealership is different from others. Before getting my CX-5, I test drove several other brands and was to many dealerships and can certainly say that Quirk Mazda is by far the best.A few months ago I finalized a deal with A Toyota dealer who claims to be the biggest dealership int he NE (not that hard to guess who I'm referring to!). Apart from how unprofessional I was treated, their lack of knowledge about the legal aspects of the deal literally wasted 4 weeks of my time before I canceled the contract with them. In a 100% different experience, I received a great personalized service at Quirk and it took me in total less than 2 hours to close the deal. We were treated with utmost professionalism. Rachel, the general manager greeted us in person and made sure that everything was being handled smoothly. It was not just her, her team was also great. Eddie, our sales consultant was one of the most professional and knowledgeable sales people I had ever met. You wouldn't at all feel that he's just trying to close the deal; he was really concerned about my satisfaction. After that awful experience with that Toyota dealer, I was so skeptic of the sales pitches I was given at dealerships but Eddie could easily gain my trust. A great consultant you could trust in and a great person to do business with. Kevin, the business manager, was well aware of the legal documents I had to provide. On the first day, he said that I didn't have a piece of document about my visa and they couldn't close the deal without it; he gave me a list of the documents he needed,which included some immigration documents that I wouldn't imagine that Kevin knew about. It was at first a bit disappointing not to close the deal on the first day but it was definitely much better than what that Toyota dealer did (it took them 4 weeks to know what documents they wanted from me, something like what Kevin gave me after 5 mins of conversation with me).Overall, a great experience with people who really knew their job. I certainly recommend this dealership to anyone.

SH511

May 9, 2015

We just bought a CX-5 touring from Quirk and the experience was excellent!. Justin Vomeigen did a great job and gave us a big help. He is very professional and knows a lot of things about the car. this is the best buying experience we have had so far! Thanks again to Justin, Tony and other people in Mazda who helped us in the buying process.

jamescdalglish

May 7, 2015

My partner and I found ourselves in a situation where we needed a new car and we needed it fast. I had done a lot of research online for the car I thought we should buy. But reviewing online is nothing like see and driving a car in person. Justin made that experience very enjoyable. Between models offered by Hondo, Toyota and Jeep we had a lot of options. Justin's enthusiasm for what made the 2016 CX-5 a great car was infectious. We couldn't have asked for a better experience with Justin and the entire Quirk Mazda team. Thanks, guys!

morandom

May 7, 2015

Friendly and professional service, after visiting a lot of dealerships, this was the best customer relations by a long way. Phil was great to work with, and Kevin made sure everything was arranged as agreed - Fully satisfied with working with these guys and loving my new Mazda. Highly recommend this place, its refreshing to get a new car without the stress of gamesmanship. I said what I needed, feedback in each case was clear without the back and forth - and in end the end got exactly what I wanted. Thanks guys.

nickavv

May 5, 2015

I had a very good experience here, Rob was great and the whole process went very smoothly. I got a good deal on a new Mazda 3, and it was all good.

Ted Crane

May 4, 2015

My recent experience purchasing a Mazda 3 from Quirk Mazda was excellent. My sales consultant, Rob D., is a true professional. Finding the right car with the right options at one's expected price can be a daunting, anxiety-producing experience. Here, it was actually a pleasant experience! Rob was polite and patient while he listened to the needs I specified. After test driving a model and insisting on a color I wanted, he delivered an idea Mazda 3 from their huge inventory. The car was awesome! It was the right color and it had every option I wanted, plus a few extra.The great deal I got on the car more than made up for the "few extra" options that I purchased. Which is where I have to add special thanks for the assistance of Rachel, their Manager, who made financing arrangement for me. I have the peace-of-mind of knowing that I got a great value and a financing arrangement as good as one would find anywhere. Now I can just enjoy the car!While Rachel and Rob are fantastic professionals with whom to work, I must also mention that I noticed the entire team at Quirk working together. I loved how another sales consultant got my friend and I started on the delivery process while Rob was finishing up a meeting, so we didn't have to wait. Then, there was another team member who showed us how to access all of the features and technologies on the Mazda. I REALLY appreciate that they didn't want me to leave with my new car until I knew how to use the features!Great experience, great team! Ten / Ten Rachel, Rob! - Ted Crane

rwkepnerjr

May 3, 2015

My experience at Quirk Mazda was a good one. Rob Daniel was very helpful and worked within my budget to get me a 2015 Mazda 3 Sport. I'm very happy with the car so far and look forward to the next 3 years!

nye1970

Apr 29, 2015

Had a very good experience purchasing a new car from this dealership on 4/22/15. The day before I had visited another dealership (not a Mazda dealer, but one that had another car I was maybe considering) and it was such a turn off the moment I walked in the door: a loud obnoxious aggressive sales guy in negotiations yelling at a customer "C'mon I'm Trying To Help You Here. Meet Me Half Way!!". And I was completely ignored in the showroom that was not busy, so after several minutes of eyeing a particular car and no one came to assist me I just thought "screw this" and left. That place had every cliche in the book about an old school sleazy car dealership and I did not want my car buying experience to be that. It should be something fun and exciting, not painful and degrading! Since I was leaning towards getting a Mazda anyways, I went home and did some net research on Mazda dealers in the Boston area and Quirk seemed to be getting the best reviews so I went there the next day. After arriving I was pleasantly greeted by Rob Daniel, and he was very patient with me as I ended up taking up pretty much the rest of his day test driving and re-test driving different cars and asking lots of questions. I never felt pressured or hurried at any time through the whole process and Rob was a great help and super cool guy who treats people with respect. Everyone else I dealt with there were great too, and at the end of the day I happily drove home in a brand new 2016 Mazda 6 for a price that checked out as very good on apps like Truecar and Edmonds, etc. So if you're in the market for a Mazda I'd highly recommend going to see Rob Daniel at Quirk Mazda in Quincy MA!Bill VintArlington, MA

lostglance

Apr 28, 2015

I purchased a Mazda3 Hatchback through Quirk on Sunday. Tony Lambrou, who manages internet sales and who first got in touch with me after I requested a quote online, was the first person I worked with when I got to the dealership; after the test drive, Phil MacCabe took over and walked me through the paperwork and the pickup of the vehicle the next day. I appreciated that everybody I worked with gave me exactly the information that I asked for and didn't try to sell me anything other than what I already knew I wanted. They also helped me figure out the most advantageous financing option for me. The car is a lot of fun to drive and I'm enjoying it very much.

PMurph

Apr 28, 2015

Was looking for a dealership that assisted recent immigrants get a lease on a car and the service and offer could not have been better. I tried a lot of other car manufacturers and garages and Quirks were by far the easiest and best to deal with. I dealt with Dennis and Phil and couldn't have been happier

KEH

Apr 28, 2015

I went to Quirk Mazda after the recommendation of a close friend who recently purchased a vehicle from them who said that their service was exceptional. After my personal experience, I have to agree! I worked with Phil McCabe from pricing to the test drive and it was a seamless experience. I test drove the CX-5 on Saturday and by the following Monday, I was driving home in my new SUV. I would definitely recommend Quirk Mazda to anyone who asks.

mjbrigandi

Apr 28, 2015

After doing a great deal of research for an automobile that fit my needs, I decided upon the Mazda CX-5. Three years ago I had purchased a new Mazda3 from Phil McCabe and really enjoyed the low pressure, haggle free experience. Therefore I decided to take a ride to Quirk Mazda to see if Phil could assist me in my next purchase. Once again Phil and his team were very helpful and patient to guide me through the details of the many options and worked quickly to meet my goals.Once again Phil exceeded my expectations and within a short period of time was driving off with my new CX-5. Thank you Phil, Tony, amd Kevin for your help with my new purchase. I highly reccomend purchasing your next vehicle from them!!!!!

stephanieanne

Apr 21, 2015

I went into Quirk Mazda today looking for a Mazda CX-5 to buy and the service was exponentially better then what I experienced at smaller dealerships. I called ahead to let them know what I was looking for and one was ready to test drive as soon as I arrived. Rob was knowledgable and friendly and I did not once feel like I was being pushed in any direction! Five stars--thank you!!!

Gina

Apr 20, 2015

The experience I had with Eddie Lapanus inspired me to get a Mazda for the very first time. From the moment I walked into the dealership, I felt welcomed and listened to. The entire team at Quirk Mazda was helpful and courteous. I left with a car that I genuinely love to drive.

Mlev6318

Apr 18, 2015

My boyfriend and I bought a car off of Phil McCabe. He was extremely helpful and friendly throughout our whole experience. He answered questions with a lot of thought and honesty. Because of Phil, we had a wonderful experience buying our first Cx-5 and would highly recommend this dealership!

Wendy

Apr 13, 2015

I bought my Mazda CX5 on 3/21/2015, and was really pleased with the whole experience. I was a little nervous at first, but once I met with Phil McCabe, he put me at ease. He was a pleasure to work with, and I will be a returning customer.

Dansidea

Apr 8, 2015

Bought a new car with trade in of a Mazda, negotiated over the phone and when we arrived they were organized and stood behind what they said on the phone and internet. Surprised us when we arrived 1 hr from closing and they said, how about you drive your new car home tonight? The staff stayed extra time to put us in the new car that evening, whole transaction took less time than any I have ever experienced even with financing.

Thomas

Apr 2, 2015

There are only two options if you want to buy a Mazda and live in the Boston area: Liberty Mazda and Quirk Mazda. I went to both and can tell you by experience that even if you live next to Liberty Mazda...forget them...go to Quirk in Quincy. Its totally worth it.When I walked in the dealership last week I pretty much had decided to buy a 2016 Mazda CX-5 before I came in. I just wanted to test drive it one more time and see it again, and then after maybe a couple of days buy it.What I had not planned was to buy it on exactly that day. Eddie Lapanus and the team at Quirk Mazda made it so easy for me that I saw no point in waiting!Eddie was extremely helpful and showed that he knows what he's talking about. I had done my fair amount of research and it is was great to speak to someone that has so much experience.When you go to Quirk Mazda, ask to speak to Eddie, you wont regret it! Just to give you a sense of how Eddie went above and beyond my expectations and what you can expect:1. He noticed I had walked to the dealership and gave me a ride back to the T stop without me even suggesting it. He also picked me up at the T stop the day after, in my brand new CX-5.2. On the day of delivering the car it was Eddie's day off. Usually when this happens the typical sales person would ask someone else to deliver the car...Eddie came just to deliver the car and explain every detail of the awesome 2016 CX-5.

Julie L

Apr 1, 2015

This is my third lease of a new Mazda car from this dealership within the past 10 years and I have been very happy with my experience here. The sales team is unusually laid back and low pressure for a car dealership and Phil McCabe was very responsive by email ahead of my in-person appointment. I left with my 2016 Mazda CX5 (after a test drive) within 3 hours on a Sunday morning. Thanks, Phil!

Chris B

Mar 31, 2015

Spoke with Kevin Kwan on the phone and he told me he had a good deal on a CX 9 I was looking for. His price was way better than what I was getting here in Western MA and he was giving me great value on my trade in. I called a local dealer because I didn't want to drive the 2 hours to Quincy and they told me there was no way they were offering that price. I was totally skeptical and thought I was going to drive 2 hours down there only to be given a bait and switch, but the deal they were giving me was worth the chance. The whole thing could not have been easier! They gave me everything I promised! I was expecting $3000 for my trade in and hoping for $3700-$3900. They gave me $4500!!! This was from describing my car on the phone! I was convinced they were going to find 10 things wrong with it in order to give me less! But everything was great, they never pressured me into anything I didn't want. We told him we needed to do the paperwork quick because we had a long drive home and needed to get the kids to bed. He had all the paperwork ready, we signed and were on our way. No pressure! No haggling! Great price and service! Won't hesitate to call them the next time I'm in the market for a car and well worth the long trip!!!

WW

Mar 30, 2015

This is my second vehicle bought at this dealership and my experience dealing with Phil McCabe was very pleasant. The color I wanted wasn't available initially the first time I was there, so I had to wait. During the waiting period, Phil kept in contact with me and provided updates on when my vehicle would arrive. Phil is not pushy and that is what I like most. If you want to purchase a Mazda as your next vehicle, please ask for Phil McCabe. Very happy with my new 2016 CX-5.

Shari

Mar 28, 2015

I recently purchased a 2016 Mazda CX5 and I'm very happy with the whole experience . Phil McCabe was a pleasure to talk with , he was very knowledgeable of the vehicle and his years of sales experience showed. I love my new car and I hope Phil will be there to sell me another vehicle in the future. Thank You PhilShari G.

3rd time buyer

Mar 27, 2015

This is my 3rd purchase at Quirk Mazda. My 1st and 2nd cars were Mazda 3's (2010 and 2012-that I purchased) and I LOVED them!! Then, my Mazda 3 took steroids and became a Mazda CX-5. Ha ha! I picked up my new 2016 CX-5 this past Monday. I don't feel like I've lost my Mazda 3 which I mentioned that I loved...I just feel now that I have my old car, higher up and it's AWD. After this winter, who wouldn't want an AWD vehicle? Since I don't keep my cars long enough, we determined that a lease would be the most cost effective option for me so I went for it! This car has everything and more and honestly, I'm surprised that it doesn't drive itself. There is so much to learn and they should probably have a Mazda University. I dealt with Eddie Lapanus in Sales. He was great. I think he was just as excited as I was. I didn't feel any pressure and he made sure that I was able to get everything that I wanted and I basically went from having my car on the showroom floor Sunday afternoon to picking up my car mid afternoon on Monday. Everything went as planned and as promised. Since there's so much to learn on this car, I'm probably going to have to go back and sit with Eddie which he's happy to do and just told me to give him a call. Very, very pleased with the dealership. The service department, which I've never needed for anything besides oil changes and regular maintenance, is fantastic. My car is always ready EARLIER than promised. This is a completely, professional dealership and that's why I returned a 3rd time, I highly recommend it. Ask for Eddie.

gabby

Mar 26, 2015

I had a really good experience of leasing a new car with Phil McCabe at the dealership. I was actually very happy with Phil prior to meeting him. He had reached out to me months ago about my existing lease coming up due. We went back and forth through email and I explained I had surgery and wouldn't be available for a few months. He acknowledged and didn't bug me constantly. I appreciated that. I found him easy to deal with and love my new car! He spent time going over all the features and made my experience pretty easy. I have been coming to this dealership for over 20 years. All good!

MaryMary

Mar 25, 2015

I purchased my new Mazda CX5 a couple of days ago and I'm pleased with the whole experience. Our salesperson, Phil McCabe, was a great help, answered all of my questions and made sure I found what I was looking for. The whole team was a pleasure to work with.I highly recommend Quirk Mazda - ask for Phil when you get there!

AJ

Mar 23, 2015

Thanks to Rob Daniel, I had an excellent experience! He was easy to work with, professional, and I will call him when I need another car in June.

detditmars

Mar 18, 2015

From the moment my wife and I met Salesperson Chris White our experience at Quirk Mazda was pleasantly surprising. Our purchase of a 2016 Mazda CX-5 was probably the quickest and easiest purchase of a vehicle we've ever made. The entire sales staff (Sales Mgr. - Brain & Finance - Gregg) were helpful and courteous. None of the ugly sales pressure associated with car buying. You guys were great, thank you.

phi_winn

Mar 17, 2015

During our visit to Quirk, we worked with Robenson and Kevin. Robenson was insightful and assisted us in selecting the best car to meet our needs. Kevin was exceptional in explaining to us our financing options. This was our first time purchasing a new car and we had a lot of questions; all of which was answered thoroughly. Overall, the staff was knowledgeable and friendly. It was a stress free environment and we didn't feel pressured to make a quick decision. We are confident about our purchase and would definitely recommend to others.

toolow

Mar 3, 2015

Salesman Rob Daniel went above and beyond the call of duty to make sure I could get my car when I wanted. He was very knowledgeable about the hi-tech and other car features and made it easy to learn. His demeanor went a long way in my decision to buy from Quirk. ... Quirk was "no baloney" the whole way -- I didn't have to play games to get a price; they gave me the best lease quote by about $50/mo.; and when I changed my interest they came up with good figures to compare almost instantly. "Quick" is an understatement. Quirk easily outperformed my other dealer experiences, which is why I went with them for my Mazda 3. ... Love it, by the way.

DealerReview

Feb 26, 2015

I saw a Mazda CX-9 published on Quirks "Specials" webpage. Using the web-tools, I gave them information about my trade-in and the system emailed me an estimate within a few minutes.The next day, Rob Daniel had the vehicle waiting for me to test drive and review. I really liked the car, and Quirk honored their price quote.The whole transaction took just a few minutes.The Quirk Team made it easy to buy a car. I will definitely be back.Special thanks to Rob, Brian the Sales Manager and Gregg in Finance.You have a happy customer!

kowright12

Feb 22, 2015

I worked with Jimmy and he was great, very helpful, answered all of my questions. Overall great experience. I was in and out in such a short time, they explained everything. Well done!

Stephaniesmith

Feb 19, 2015

I thought I would be buying my new car at a dealer close to home, but am I ever glad I called Quirk. Great experience from start to finish.

Renata

Feb 16, 2015

Thanks Phil McCabe for helping me to find my perfect car! I just love it!!!! My CX-9 is perfect for me and my family!

DQ

Feb 10, 2015

Everyone is so friendly & efficient! Phil was great to work with, professional and he, together with Kevin, made it possible for me to drive my CX-5 (which I absolutely love!!) home before the snow!! Thank you!! My husband will be visiting REAL soon for his CX-5 :)

KrysTEN

Feb 9, 2015

Phil is great! This is my 2nd time working with him. He's very knowledgeable, patient, and best of all, will not pressure you into anything! He is very willing to work with you and answer any questions you have. Phil is always reachable by phone or email (he even replies on his days off!). Everyone at this dealership is real nice and very friendly. Buy your Mazda here, you'll love the car and the ease of buying process. I went in to -just- test drive a 2015 Mazda 3 since my lease was ending on my 2012 Mazda 3 & ended up leaving the dealership with my brand new car!!

Vlad

Feb 2, 2015

We went to see Phil McCabe on the recommendation of a friend, who bought the same car through Phil at Quirk. Phil was accessible by phone and email, professional, courteous, and knowledgeable. The offers for the trade-in and the new car were reasonable. Both my wife and I enjoyed working with Phil. When it was time to discuss financing details, Phil appropriately deferred to Kevin Kwan, who was also terrific and exceptionally clear about options.

rananpoll

Jan 31, 2015

This is my second Mazda purchase and the experience was very enjoyable (who says that when buying a car?)! My sales person, Robenson Daniel was extremely knowledgeable about the CX5, and I was very comfortable in asking any questions I had. I am familiar with the Service Department at Quirk Mazda, and they have always taken good care of me. I also want to give a shout out to the Red-headed Finance guy I worked with, he too was a pleasure to deal with. I would recommend Madza to anyone looking for a reliable vehicle, and the Quirk Mazda dealership in Quincy, MA, is the place to make it happen!

carlzu

Jan 28, 2015

This is the third Mazda I've invested in, the last two with Quirk. I had a quality and enjoyable experience with the staff, especially the salesperson, Phil McCabe, who listened closely to my explanation of my circumstances and offered a broad spectrum of ideas within my price range. He never pressured me, and even though it took two visits (and a portion of a third) before I made a decision, he conscientiously surfaced creative fiscal and aesthetic ideas along the way. I'm grateful.

dan

Jan 18, 2015

Great experience with the Quirk Mazda team. My buddy had a 2010 Jetta that he was looking to trade in for a new 2015 Mazda 3i Grand Touring. Rob did a great getting us a very good price for the new Mazda. Kevin was exceptional with the financing. My buddy is an international student so he ran into a few issues with being able to get financing, even with the trade-in. But Kevin was able to find a bank to work with us at a great interest rate. Would definitely purchase again from Quirk and recommend to others.

davidol

Jan 14, 2015

I just bought a car (CX9) here two weeks ago and I was very please with all the employees here. This is my second car I bought from this dealer. I will not go anywhere else for a car. They will have my business for life. Thanks to the wonderful staff of Jimmy N., Kevin K. And Brian C.. P.S. I will send all my friends and family here soon!!!!!

patrick

Jan 13, 2015

I was looking to upgrade from a nissian rogue and found a great deal on a cx9. Jimmy let us drive 3 different vehicles with different options to find the right fit. Kevin was very straight forward and to the point. He worked with our budget and got us a great deal. This is the second car I have bought from them and I will be back!

Peter R

Jan 9, 2015

Overall, I was very satisfied with my experience buying a new Mazda from Quirk. Phil was very helpful, knowledgeable and patient. The price was good and I'm very happy with the car.

morcutt24

Jan 2, 2015

amazing customer service. They were all great to deal with. Very professional.. I got the 2015 Mazda CX-5 I absolutely positively love love it

jpfitzgerald516

Dec 30, 2014

Had a great first car buying experience at Quirk Mazda. Drove out of there in a 2015 Mazda3 SV. I knew I wanted a Mazda from test driving at another dealership and researching online. Eddie Lapanus, my sales rep, was very knowledgeable and walked me through this process that was new to me. And when I went to take delivery, Eddie was very informative without being too overwhelming by throwing tons and tons of information at me at once. I also got a very competitive cash price for the car - better than my other Mazda dealership could offer. One suggestion I would make (not only with Quirk, but with any dealership) would be to communicate as much as possible via email and check and double check and pricing offers, model numbers, etc. If communicating by phone - have them follow up with any offers, etc with an email after. -James

Jsalt

Dec 30, 2014

I worked with Phil McCabe and had a great experience. He answered all my questions and concerns and spent a good amount of time showing me all the features of my new 2014 Mazda 3. I found this dealership to be very trustworthy and they made the experience easy.

Christian

Dec 29, 2014

I recently bought three cars from three different dealers. ( all late model used cars ) Quirk Mazda without a doubt was the easiest and nicest experience I had. In shopping for that many used cars I have visited dozens of dealerships and looked at dozens of cars. The one dealership that stood out was Quirk Mazda.1) They looked and acted professionally2) They followed up and followed through on every detail ( after the deal was signed )3) They treated me with respect and Honesty.4) They gave me a great deal.You don't have to deal with sleazy dealers to get a great deal. Quirk Mazda is top shelf and respects your time and money. They don't play the waiting game during the negotiation and they tell you what they can and can't do for the deal. I drove 70 miles to find Quirk Mazda and I'm glad I did. It was by far the best dealer I dealt with and I would recommend them to anyone without reservation.Christian Herrington

ODM10

Dec 22, 2014

irst of all my fiance and I knew that we wanted a Mazda CX-5. I decided to get an online quote from Quirk Mazda even though they were a lot further away than several other dealerships. Tony Lambrou gave me an online quote and included all rebates and special pricing available. I contacted him with multiple questions regarding the title and registration process, loan questions, etc. Every time I e-mailed he responded within minutes! I convinced my fiance that we should make the drive out to Quirk Mazda and we drove out on Saturday. Of course there was an accident and we were late, but when we arrived we were greeted with a smiling face, Jimmy Nguyen. When we went inside and we met Tony and apologized for being late. He was great and informed us he has the Mazda CX-5 ready and Jimmy would be taking us outside to take a look. We looked briefly at the CX-5 and said "this is it." We sat down with Jimmy to talk about price and to my disbelief he had the exact same price as Tony had quoted me. The trade in was a little low, but Jimmy worked with us and went half way. Never at anytime did I feel cheated or uncomfortable. (Let's face it a Mazda dealership really doesn't want an old Volkswagon Jetta anyway.) Next was the moment all car buyers dread..the finance manager. Then Greg Russell came over and was friendly and easy going! We were shocked that everyone was so great. The deal went smoothly and my fiance and I are really happy. While we were waiting for the CX-5 to get detailed, the General Manager came over and was just as nice! There was even a great tech guy who explained all of the functions of the SUV. Jimmy came outside to say "goodbye" and it was snowing! My fiance said that he was convinced that people would just buy cars online in the future, but Quirk Mazda really changed his mind. They entire team was great. We were never belittled, swindled, or even uncomfortable during the entire process. If someone if looking to buy a Mazda- go to Quirk Mazda in Quincy!

ODM2009

Dec 21, 2014

First of all my fiance and I knew that we wanted a Mazda CX-5. I decided to get an online quote from Quirk Mazda even though they were a lot further away than several other dealerships. Tony Lambrou gave me an online quote and included all rebates and special pricing available. I contacted him with multiple questions regarding the title and registration process, loan questions, etc. Every time I e-mailed he responded within minutes! I convinced my fiance that we should make the drive out to Quirk Mazda and we drove out on Saturday. Of course there was an accident and we were late, but when we arrived we were greeted with a smiling face, Jimmy Nguyen. When we went inside and we met Tony and apologized for being late. He was great and informed us he has the Mazda CX-5 ready and Jimmy would be taking us outside to take a look. We looked briefly at the CX-5 and said "this is it." We sat down with Jimmy to talk about price and to my disbelief he had the exact same price as Tony had quoted me. The trade in was a little low, but Jimmy worked with us and went half way. Never at anytime did I feel cheated or uncomfortable. (Let's face it a Mazda dealership really doesn't want an old Volkswagon Jetta anyway.) Next was the moment all car buyers dread..the finance manager. Then Greg Russell came over and was friendly and easy going! We were shocked that everyone was so great. The deal went smoothly and my fiance and I are really happy. While we were waiting for the CX-5 to get detailed, the General Manager came over and was just as nice! There was even a great tech guy who explained all of the functions of the SUV. Jimmy came outside to say "goodbye" and it was snowing! My fiance said that he was convinced that people would just buy cars online in the future, but Quirk Mazda really changed his mind. They entire team was great. We were never belittled, swindled, or even uncomfortable during the entire process. If someone if looking to buy a Mazda- go to Quirk Mazda in Quincy!

Arpita Dastidar

Dec 11, 2014

This was my first car buying purchase and I worked on this for about a month. The whole procedure is so stressful that I swore to myself to never go through this again alone. However the people here in Quirk Mazda are not like other dealers, trying to make a quick buck by pressurizing you. Their prices are decent and their friendliness is very pleasing. I was assisted by Phil McCabe in the showroom who went over all the details of the car and was extremely gentle in dealing. Even Tony Lambrou and Kevin Kwan made the whole process extremely stress free. I would certainly suggest you to visit Quirk if you are planning on buying a Mazda.

Mdgreen

Dec 10, 2014

Leased my first car! Phil was great and made this experience exiting and easy! I love my new Mazda! I would definitely recommend this service!

acfacey

Dec 9, 2014

After dealing with many car dealers in my past I have to say, it's hard to trust them. Phil McCabe the exception to this rule. I have never worked with a car dealer that was more of a genuine straight shooter than Phil. He explained everything clearl, was honest and easy to talk to. I love my newly leased Mazda 6 and I'm not planning on dealing with anyone else in the future except him. Thanks Phil!

Brian Lempert

Dec 8, 2014

I recently purchased a 2015 Mazda6 Touring with the power moonroof and Bose 11-speaker sound system. Sales consultant Kevin Bruneau was extremely helpful throughout the entire car purchasing process. He answered all of my questions and explained the car features in great detail. Before purchasing, I was able to test drive each of the newest models which allowed me to make a more informed decision based on my personal driving preferences. Kevin also assisted me by making sure that every detail was attended to on the day of pickup. I could not have asked for a better experience. If you are looking to purchase a Mazda, he's your man!

leandro.galdino.792

Dec 8, 2014

Just leased my new mazda 3 2 weeks ago with Kevin Bruneau, i was driving by and decided to stop by to take a look on a new car, next day i was driving my new Mazda, just like that. Thanks Kevin and thanks quirk Mazda.

LeticiaV

Dec 8, 2014

I just leased my new Mazda from Quirk at the end of November. I started the process by talking to the dealership via e-mail and receiving quotes and asking questions. I scheduled an appointment for the Wednesday before thanksgiving and as soon as I got there I had the car I wanted waiting to be test driven by me. Phil McCabe was great during the whole process - very friendly, professional and knowledgeable. I would def recommend this dealership and Phil to everyone I know (and in fact I have already).

aka_ice

Dec 3, 2014

We just got our 3rd Mazda from Quirk Mazda and our salesman has been Phil McCabe all 3 times. He has been great to deal with and I would highly recommend Quirk and Phil to all my friends

mgilli01

Nov 29, 2014

I just purchased a CX-5 from Rob Daniel just the other day. What a great experience we had with him. I started my search at the Quirk Mazda of Quincy and then onto many other dealerships and brands. I ended up going back to see Rob and purchased my first new car. Great customer service, no haggling back and forth. The best experience I have ever had buying a car. I wish I could score higher than a 10 because he deserves it!!

dg1678

Nov 29, 2014

Rob made the whole buying process real easy. He didn't put as much pressure on me as the other dealerships did. I have had terrible experiences from the other dealers I was considering. I will be doing all of my business with Quirk from here on.

bmazda

Nov 28, 2014

I'm on my fourth Mazda from Quirk and last two i've dealtwith Phil McCabe and I couldn't be happier. The most recent i was in for an oil change, ran into Philtold him i had been thinking about trading in my currentvehicle and after running some numbers with me.alongwith Brian and Kevin. I drove out in a brand new CX 9 and as usual left thedealership a happy customer. So if your looking for a great sales guy Phil's the oneto go see at Quirk Mazda along with all the other greatpeople I've met at this dealership.

Derek Rinchiuso

Nov 25, 2014

My wife and I recently purchased a Mazda CX5 Touring. We are very happy with the overall experience from beginning to end - made possible by Tony Lambrou, Internet Sales Manager, Mo Desai, Sales Manager, Eddie Lapanus, Sales. We would recommend Quirk Mazda to anyone looking to purchase a new vehicle.

Jkrswild93

Nov 25, 2014

Like EVERY dealer I've dealt with as soon as I parked my vehicle a salesperson was assisting me in about 30 seconds. Eddie Lapanus. He answered any question I had and was able to make my wife and I feel comfortable. He was a great person to deal with. I would DEFINETLY send family and friends his way. I didn't give 5 stars for price because for me 5stars would mean no monthly payments.

mjouni

Nov 22, 2014

Quirk Mazda was the first dealership I visited during my hunt for a new car. After visiting several other dealerships, I came back to them because of the great treatment and no pressure attitude of Kevin Bruneau.

John Schwartz-Moore

Nov 22, 2014

We had a wonderful experience working with Quirk Mazda, and in particular with sales consultant Phil McCabe. We test drove several vehicles and were able to narrow down to the Mazda CX-5 as our top choice. We emailed several Mazda dealers to ask for their best price on the CX-5 we were interested in, and Quirk presented us with far and away the best price. (Several grand lower than TrueCar/KBB/Edmunds.) The sales process with Phil was great - super knowledgeable guy with a great attitude and a desire to help us get just the right car as quickly as possible. We also got a great interest rate through Mazda financing. Overall, we were extremely happy with our experience working with Phil and with Quirk Mazda. Highly recommend, and we'll be referring family/friends in the future.

Westy64

Nov 19, 2014

Everything about my experience with this dealership, from the friendly and professional atmosphere to the great deal, was very pleasant. They had a large selection and they had the exact car that I wanted on the lot (black Mazda6 Touring). I went for a test drive with Phil McCabe, and I loved the car. When coming to an agreement about the price, Phil was great. I made it known what my budget was, and he was able to get me that price. Throughout the whole process, I really felt like I was in the driver's seat (obligatory car pun, check); neither Phil nor anyone else pressured me, and my interaction with him was quite amicable. The day I went to pick up the car, Phil took the time to go over many of its features with me, including helping me sync my phone with the command console. I have had the car for a little over a month, and I am still excited to drive it every day. If you are looking for a friendly, laid-back atmosphere and a good deal, this is definitely the place to go!

jeddy_aw

Nov 16, 2014

We'd been looking to buy a new car and decided on the new Mazda3, and contacted a number of dealerships to get an idea of where to buy. Quirk immediately reached out and spoke with me at length about pricing and did not disappoint. Their responses were quick and fair, and they engaged me in a much more professional manner than the other dealerships that I contacted. Phil in sales and Greg in financing were both straight shooters and I really appreciated their candor - there was no nonsense in their operation. I got the car I wanted at a very reasonable price and can't say enough about Phil and the rest of the team there.

Kevin Travers

Nov 11, 2014

We purchased a CX-5 Touring and have no complaints. Everybody we worked with was pleasant, professional and went out their way to help us. We threw them a few curve balls, by changing our mind on model and options, but they stuck with us and in the end gave us a great price, fair trade in value and a great car. We could not be happier!We started our search on the internet and Mo was helpful and prompt. When we came for a test drive Mo introduced us to Eddie Lapanus who walked us through the rest of the process. Eddie was very helpful and knoweldgeable. When it came time to fine tune the options and price, Brian Connolly was great - no pressure, just gave us his best price for the car and options we wanted.I have bought many cars, but this was easily the best buying experience I ever had.

Dp2975

Oct 29, 2014

Second car purchased here and probably won't be my last. Easy, hassle free, and friendly staff. What else can you ask for? Rob and Greg were fantastic!!!

Uatdb

Oct 28, 2014

Excellent sales service from Phil McCabe. He went above and beyond in helping me transfer my personal plate from the lease I turned in onto the Certified Pre-owned Mazda 3 that I purchased. Phil kept in constant contact with me throughout the process via e-mail and phone to help me get the plate transfer paperwork. My dealership/sales experience was friendly and low-pressure.

gaieskimo

Oct 25, 2014

The sales team at Quirk Mazda is professional, responsive, and efficient. Quirk had the best price on the CX-5 Grand Touring of any dealer in Massachusetts. The purchase process was very straightforward, and I'm confident I got an excellent deal.A big thanks to Jimmy for a pleasant car buying experience and the follow through afterwards! After some negotiation, Jimmy offered me a fair price for my trade-in and helped me to get options I was looking to add while staying in my budget. He ensured I was well-acquainted with my new CX-5 before leaving and checked in every couple of weeks after my purchase to answer my questions. When scheduling my parts installation, he set my expectations for how long it would take and good times to come in. I was well taken care of, and I'm thrilled with my purchase. Every time I get in my car, I fall in love all over again!

igold

Oct 22, 2014

I came to Quirk Mazda having done my research on a 2015 Mazda CX-5 all wheel drive. I was able to work out a straight-forward deal (that included my trade-in older Mazda) with Brian. He was friendly and helpful and I never felt pushed or rushed. I was able to leave with my new car within about two hours!! Superb! The staff here is very friendly, helpful, efficient, and easy-going.Thank again for a great experience!!! I love my new CX-5!!!

Jane Pham

Oct 21, 2014

Great first experience with Mazda. The staff was enthusiastic and helpful. It took almost no time at all and very little hassle (except a little setback that was resolved pretty quickly). I worked with Kevin Bruneau who found the perfect car at the perfect price for me. Everything was clearly explained and straightforward and I left with no questions or concerns. The amount of time that it took for me to find a suitable car and finalize a deal was probably less than finding the right pair of shoes.

rlhclark

Oct 17, 2014

Our experience at Quirk Mazda was wonderful. Phil McCabe provided us with excellent service. He was both friendly and patient. I will be recommending this dealership to my friends and family. I also absolutely love my new Mazda CX5. Thank you Quirk Mazda :)

revbon50

Oct 11, 2014

We just recently bought our first Mazda. We needed a car fast and Quirk handled everything including the financing in advance so all we had to do was pick the car up! We got a great price and they made everything so easy. I would highly recommend!

ltma14

Oct 5, 2014

My experience buying at Quirk Mazda in Quincy, MA was quite good, and I would recommend them. I did online research to determine what a reasonable price would be for the car I wanted (Edmunds.com, truecar.com, and reading the prices paid and buying experience threads on a few Mazda discussion forums helped a lot), then used Yelp, Google reviews, and Dealerrater.com and recommendations from friends to identify a few local dealers which seemed well-rated by consumers. I emailed six nearby dealers describing the car I wanted and requesting a quote, and three dealers who had the car or could get it responded. Quirks quote (from internet sales manager Mo Desai) was the lowest and was described as no haggle (i.e. not subject to further negotiation, fair enough). I emailed them and said I wanted to buy it and they agreed to hold the car for me for a half-day, and I went in and purchased. I got my trade-in appraised by Carmax and one other dealer first, so I knew that although NADA, KBB, and Autotrader said my trade-in should be worth somewhat more, the offer Quirk made for it after the on-site appraisal was not unreasonable and the convenience of trading it in for the new car and the sales tax break made it undesirable to spend a lot of time trying to get a few dollars more for the trade-in from another source. I might have left a few dollars on the table at some point in the whole buying process, but it would not have been worth the time and hassle and in the end I think I did OK (I got the car for what I think was about $600 under invoice). Everyone I met at Quirk was pleasant and professional. My sales consultant, Eddie Lapanus, was particularly knowledgable and friendly and gave me a lot of advice and answered all of my questions. The whole process was lengthy (I was at the dealership for about four hours), but was as straightforward as it could have been and Quirk did everything that I expected. Oh, and the car: I love my 2014 Mazda3 sGT hatchback. If you are thinking of buying, drive both the 2 and 2.5 liter engine models if you can. I found the larger engine made a big difference and is well-worth the added cost.

LMONTEIRO

Oct 4, 2014

I have purchased TWO cars from Quirk, and have also dealt with the service department on several occasions. While I am not there all of the time, I have noticed that their service team has changed over at least 2 times ; and I have never been disappointed. They have a great service team manager who took the time to explain how my car works, and what was wrong with it (Maciej I believe his name is). Kaie also took care of me, and made sure my questions were answered. I really appreciated the time they took to listen to my concerns ; and they have never made me feel pressured during the purchase of my cars, as well as with service issues. I can feel confident as a mazda owner in their ability to make sure our family car is well maintained. Thank You Quirk Mazda!

djy2g33

Oct 1, 2014

Got good pricing from Mo (Maulik). He was responsive and easy to communicate with. Low trade-in valuation made it more beneficial to buy elsewhere though. Otherwise, would have made my purchase with Quirk.

Jose from Quincy

Sep 29, 2014

I had been looking for awhile to find the "perfect" used vehicle for a family member, and found one on-line at Quirk Mazda in Quincy. I live in central MA, so I didn't want to make the trip if I didn't feel that a deal involving a trade could be worked out. I had a couple of discussions with Phil McCabe, who took the time to ask important questions, answer all of my questions, and lead me to believe he could be very helpful. As a result, I made the trip to Quirk Mazda in Quincy. Phil came out, warmly greeted me, and went above and beyond to put me in the vehicle I wanted. I will gladly drive the 80 plus miles, by-passing a couple of other Mazda dealers, to have Phil put me in a new Mazda CX-5 (black on black) when I am ready to upgrade my own ride! He's that good!

Tomliu

Sep 28, 2014

We bought a newcx5 with Phil McCabe. He made the whole experience really easy. Great price. He stayed late and provided great service. Couldn't ask for anything more.

mazdamom33

Sep 10, 2014

I've been an avid Subaru customer for close to 15 years. I was looking for a change in car when I walked into Quirk Mazda. I didn't expect to also get an upgrade in service and dealership. We worked with Phil McCabe and had a really great experience with him. Past experience has made me a little jaded and paranoid when it comes to car dealerships and car salesmen. Phil was straight-forward, patient, and extremely professional. He asked a lot of questions and listened to the answers. He was very fair and didn't play a lot of games with us on pricing. It was the first time I've left a car dealership happy, instead of annoyed or feeling like I'd been taken advantage of. Also, when we went to pick the car up he was very busy. That did not stop him from making sure we were happy and that we were well taken care of. He also is very good at following up and making himself available to answer any questions. I would HIGHLY recommend him to anyone.

Jonathan McColgan

Sep 10, 2014

Was contacted by Jimmy Nguyen a couple months before my lease was up on my 2013 Mazda CX5. Jimmy claimed he could put me in a brand new fully loaded 2015 CX5 for $50 less per month. I was a little hesitant at first as this sounded too good to be true but in the end Jimmy stuck to his word and followed through with his promise. Jimmy demonstrated Quirk Mazda's commitment to their long term customers. If you ever receive a call from Jimmy sounding too good to be true, I highly suggest you follow up with him. Doing so put me in a brand new car for no money down and will save me $600 a year.

olamador

Aug 30, 2014

Nick Rand was a professional throughout the process. The whole process was so smooth that I was out with the car by 1115 in the morning. He was really helpful from getting me someone to help with the bluetooth to explaining what sky active is in the car. Thanks Nick

wayhappycampers

Aug 28, 2014

Nick Rand made the car-buying experience almost enjoyable for us. (Face it, it's not easy for the average person to spend that much money all at once.) We walked in knowing exactly what we wanted for a trade-in and which model we wanted to buy and made it clear that we weren't in a hurry to make a deal. Nick was great to work with - always upbeat, knowledgeable, responsive to questions, patient, respectful of our idiosyncrasies, and a good team player. I loved how the folks at the dealership worked together to get things done for us. Best thing of all - we got to drive home in a lovely new car today.

CX5 Girl

Aug 27, 2014

Phil was fantastic! He was professional, friendly, informative, attentive, and made the whole car buying experience unexpectedly very pleasant. He took his time answering all of our questions and explained all aspects of the purchase and car with patience and detail. And most importantly, no haggling, I highly recommend Phil for anyone looking to buy a car at this location.Kevin is exceptional, professional, knowledgeable, kind and friendly. He made my buying process easy and pleasant. Overall my experience with the Quirk Mazda staff was beyond my expectations.

Patriot2001

Aug 15, 2014

Nick was professional throughout the entire car buying process. He was very knowledgeable of the Mazda product. He explained everything well. The process was quick and to the point.

Robert Gill

Aug 14, 2014

My experience at Quirk Mazda was phenomenal due to the professionalism, friendliness, and competence display by employee Rocky Wang. Rocky immediately welcomed me into the dealership community, even before buying my car! Rocky Wang worked tirelessly with and for me to make sure I got the car I wanted at the price I could pay. Rocky was extremely personable and took great interest in me as a person. I am not sure that I have ever received better customer service from any other associate in any other business; Rocky was truly that good. Greg Russell the finance manager was also incredibly nice and thoughtful, which topped off the experience.

KC97

Aug 14, 2014

I went to Quirk first and test drove a CX5. Knew I wasn't going to buy that day but they still gave me a price quote. I went to 3 other Mazda dealerships and it was a lot of run-around and trying to get me to add on things I didn't want, not give me a straight price. So in hopes of working with Quirk, I went back to them. They were straightforward and easy to deal with (both Nick and Dennis). They even beat a USAA guaranteed price.Finished the paperwork and financing and was out the door in about an hour (put a good faith deposit down while waiting on an insurance dispursement). When I went back to pick up the car, I gave them only about an hour notice and was still out the door with my car in less than an hour. They even arranged to have my rental picked up on site. Would definitely go back in the future.

bardsleyjen

Aug 13, 2014

Our SAAB Aero gave out on us with repairs too costly. We need 2 cars and had to move fast to investigating a replacement. With a thought in mind of what we felt would work for us we went to Quirk to check out the Mazada CX5 a friend owns and loves. Phil McCabe greeted us in a very friendly, not overbearing manner, accepted our dread of going through the process of purchasing a car and made the experience painless. He asked the right questions and worked hard to educate us on what the car and Quirk could offer us.We picked up our car 2 days later confident we had made the right decision. Phil took the time to get the Bluetooth set up for me as well as explaining every aspect of the car. It is nice to know there are "normal" salespeople out there that are working in your best interest and not their's. We highly recommend Phil and Quirk, very professional and knowledgable...best of all painless!

brotha

Aug 13, 2014

I recently purchased a new Mazda 6 and had a great experience there. This is my third new car purchased at Quirk and I was very happy with the entire process. Jimmy was fantastic and made the whole thing as smooth as possible. He even went so far as to get me some touch up paint for the sure to come door dings and express way pebbles that will be sure to chip away at the vehicle. This was above and beyond, the last salesman did not do it for me and I was pretty upset. Jimmy was great.

haoheomap

Aug 6, 2014

got a new Mazda3, Nick Rand was the gent that helped me out, friendly and very knowledgeable, he came in the next day (his day off) to make sure i take delivery of the car with no hickup, top notch servicei will def recommend this dealer, specially Nick!!!

cshang

Jul 31, 2014

Jimmy was very patient and explained everything in great detail. The whole process was done in a thoughtful and effective fashion. He made my car purchasing experience very pleasant.

tm2881

Jul 28, 2014

Jimmy knew what he was talking about. He was helpful and informative without being pushy.The team at Mazda worked with us to come up with a fair price.Buying a car is stressful regardless of where you go but at Quirk Mazda they made it as painless as possible.

Marc_ayala

Jul 21, 2014

Very pleased with service would recommend anybody to search for cars there, service was great selection of cars was varied great selection, easy process of purchasing cars as well

okalen

Jul 21, 2014

I went in to check out the Mazda CX-5 and immediately fell in love. My sales associate Rocky as well as everyone I encountered were extremely professional, friendly and extremely knowledgeable. I did not expect buying a new car would be so simple...quick and easy! Could have driven it home the same day if it wasn't for finalizing insurance changes. Thanks Quirk for an awesome experience, would highly recommend to anyone looking for a new car.

LPuccia

Jul 17, 2014

I did my shopping before going to Quirk and my experience with them was a no hassle positive one. Phil McCabe helped me to get the exact car I wanted in the color of choice...It was all so easily done. No pressure, no stress and I drove away very pleased with my purchase. They were all very helpful and not overly pushy which tends to turn me off from walking into a dealership...Not like that at Quirk!

Marseyjop

Jul 14, 2014

My sister and I both had a great experience at Quirk Mazda. We both purchased cars during our first visit there. Not only are the cars amazing, the employees and overall professionalism of the company were super impressive. I would recommend buying a car here to anyone!!

Zoegirl1979

Jul 14, 2014

I recently visited Quirk Mazda to lease a new vehicle. I met with Nick and told him I was interested in a Mazda 3 i Sport sedan. We took a test drive, I picked a color and we did all the paperwork. Quick and easy.. I was in and out in about an hour and 1/2. Everyone I interacted with was friendly and knowledgable. I absolutely would go back for my next car. I love my new car and was so happy with my easy and awesome experience here.

gchin

Jul 14, 2014

No hassle car buying experience. Got a price quote over the internet and went in. Salesman I dealt with, Rocky Wang was very helpful, confirmed my price and had my trade valued. They quoted me a price on my trade. I asked for a slightly higher value which they agreed to and we had a deal. However, the color we wanted was on a ship. Subsequently, we decided not to wait for the car to arrive and went in to see one on the lot with a different interior color but the same sticker price. Rocky was not there but Nick Rand showed the car to us and did all the paperwork for us and made the buying experience really easy. Greg was also helpful. They had a techie high school intern who went over all the the tech features with my wife such as the bluetooth hookup, navigation setup and radio setup. Couldn't have been a better experience. I would definitely recommend this dealership.

trossa

Apr 8, 2014

I have been referring people to Quirk for years based on the experiences of friends who bought cars there. However, I had never bought a car from Quirk. I saw an online ad for a Mazda 3 that looked to good to be true. The ad said to call for the best price and I was very surprised to get an even better price when I did. There were none of the usual car dealer tactics once I got to the dealership; no high pressure, the manager wasn't called in to hammer me, my keys weren't confiscated so that I was a hostage or any of that stuff. Phil McCabe was very helpful and if he didn't know the answer to one of my questions then he promptly got it for me.My services have all been performed by Quirk and that is another area that they excel in. Plus, the service pricing is not anymore that I would spend at a local garage. I would definitly go right back to Quirk the next time.

traceydealer

Feb 24, 2014

I'm a buyer who used to be in the business and I know the industry can be grueling but there are great dealerships out there and even greater individuals within them. If you do your research and trust your gut, you'll end up at Quirk. Being a woman AND not having been in the business for 23 years, I had to trust and rely on the expertise at Quirk and Greg Russell (Sales Manager) represented Quirk extremely well. They are pretty versatile within their organization and get the deal done reasonably and with integrity. I imagine Quirk runs the rest of their affiliates similarly so if you're not in the market for a new Mazda I'd recommend you check out their other dealerships. I leased the Mazda 6 after much research and am very happy with the deal.

Frankie02155

Feb 20, 2014

Great dealership, Great service, Very nice people, always willing to go above and beyond, and I'm not just talking about price, couldn't have been happier when they were a Mitsubishi dealer, wish they had kept that lineI still bring my car there for service. never had a bad experience with them

micmac12

Dec 28, 2013

While travelling from Montreal to Plymouth Ma, my wife and I experienced a serious metal on metal clanking from the left, rear area of the car. This problem occurred just before the 93 tunnel in Boston. Fortunately traffic was heavy and we were able to travel at slow speed, especially over bumps. Fortunately, we were utilizing a GPS, where we were able to dial in Mazda dealerships in the area and selected Quirck Mazda in Quincy which was at the same time close and on our way to our destination. Greatly concerned with the car and the time of day - mid-afternoon on the 23rd of December, we arrived at Quirck and met with Lin Yang (the service rep) an Jeff (the mechanic). I immediately felt relieved as they were both sympathetic and ready to accommodate us right away. Jeff put the car on the lift and immediately located a broken F strut in the left rear well. He recommended changing both as the right was beginning to show corrosion also. Both these folks were easy to talk to, as you might talk to a neighbor, and very competent. I felt as if we couldn't be in better hands. Long story short the car was ready in a little over an hour, and we were on our way - extremely happy campers. So to Quirck Mazda, and Lin Yang and Jeff, in particular - Bravo Zulu; we've never been better treated, Micheline & Tom.

Corinne F.

Sep 7, 2013

I recently bought the CX 9 and was pleasantly surprised with my experience at Quirk Mazda. Phil McCabe was wonderful to work with. He was very helpful and answered all our questions and made the entire transaction easy.If you're looking to buy a Mazda, make sure to stop by Quirk and be sure to ask for Phil McCabe!

RNAMM13

Aug 27, 2013

Samir was an absolute pleasure to work with. I must say, I was traumatized from dealers in the past... But I felt comfortable the entire time. The test drive was both informative and fun. All of my questions were answered, with some laughs along the way. He is relatable and practical. He made it hassle free, so I could truly enjoy my car buying experience. Now that is incredibly difficult to find anywhere else.

K3diddy333

Aug 12, 2013

I had a great experience at Quirk Mazda. The internet sales team got right back to me. My salesman, Jimmy Horrigan, treated me like an old friend. He was knowledgeable about the cars, and made feel comfortable throughout the buying process. I purchased the new 2014 Mazda 6 and couldn't be happier with it. I'd recommend this dealer to my friends.

CJ

Jul 22, 2013

They were very quick to repond and were not too pushy for me to come in.

iviandyycandyy

Jun 12, 2013

I was getting my Mazda 6 serviced and walking around the lot looking at other models. I wasn't aware cx-5 came in a manual so I wanted to test drive it. The sales rep was very nice and said he wouldn't mind taking me at all but who he answers to in financing, was who replied, "well what's the point?" And told the sales rep that he just didn't want him to be wasting his time. I hope the decline of a test drive was worth one bad review and one lost customer. Just because I already have a newer Mazda, doesn't mean I wouldn't of been serious about trading.I am not sure of who the financing persons name was but my very polite, helpful, and nice sales rep was Patrick Brooks. My visit took place Monday, June 10th at 1pm

ILIDIOCARDOSO

May 28, 2013

I have never really been a person that likes to shop for cars. It has always been a long and confusing process. I recently visited Quirk Mazda in Quincy in search of a new vehicle. I was greeted by a sales person by the name of Ledion Proto which changed my views on car shopping. He was a very helpful salesman. He took his time and asked me what are some of the benefits I look for in a vehicle. The short version. Mr. Proto gets a A++++++++++ rating in my book for exceptional customer service.

Craiglsilverman

May 21, 2013

Best experience I've ever had buying a vehicle. Friendly and professional service. I will be recommending Dave and Quirk Mazda to everyone I know that's looking to purchase a new vehicle.

quincymom

Apr 30, 2013

My husband and I scheduled an appointment with Ledion to come look at a Mazda cx5 . We were running a little late but when we arrived, Ledion greeted us and welcomed us so kindly. We were looking for a safe, affordable ,family car as we have a two year old child . I absolutely love the cx5! We sat down and went over what we could afford for monthly payments etc and Ledion worked hard to get us the best price possible . When looking in the car , Ledion went through every single detail about how everything works, we were left without any questions. Ledion made our buying experience a delight and I highly recommend Ledion, he is very knowledgable, respectful ( not pushy) and personable.

maryk66

Mar 27, 2013

I went into Quirk Mazda and was very nervous about buying my first new car. I have always heard horror stories about people buying cars, so my guard was up. Well thank god I was totally wrong! The salesman that my husband and I worked with was Ledion Proto and he made our experience truly great. We went to Mazda not knowing what kind of car we wanted but with Ledions help and knowledge of all the different types, we decided on the CX-5. Every question we had was answered, directly and honestly. We would love to thank Ledion for making it such a pleasurable expierence. We would also like to thank the general manager, Phillip Turnello for quoting us a great price on the car and our trade in. We will be coming back to Quirk Mazda in the future!

Coljoe72

Mar 26, 2013

Wanted to say thank you for the help I recieved purchasing my first new car or new to me. After speaking briefly via email with Ron regarding a pre-owned vehicle I had seen on line I came in and was introduced to Jimmy the price was already discussed so no back and forth haggling. I would just like to express my complete satisfaction from everyone I dealt with at Quirk Mazda. Thanks again!

tfd123

Mar 20, 2013

After selling my car privately, I needed a new car fairly quickly. I had already decided I wanted to lease a Mazda 6. I had previously test driven the car at Quirk, and Jon Chesley was the salesman. Jon was friendly, knowledgable and used no high pressure tactics. When I contacted Jon a few weeks after the test drive to let him know I was ready to lease a 6, the pricing we had discussed during the test drive completely changed. This despite the fact that their advertised lease for a 2013 Mazda 6 hadn't changed since I met with Jon weeks earlier. Their pricing is all over the map, and seems to bear little connection to their advertised deals. That is the big take-away when dealing with Quirk: they always advertise the lowest prices, but even taking into account the "fine print", they won't honor their advertised deals when push comes to shove. Jon made a last ditch effort to work out a deal with me by e-mailing me two lease scenarios, and he characterized those as his best, lowest prices (again, higher than the advertised lease specials on their website) and assured me that no other dealer could beat them. Well, I was able to lease a 2013 Mazda 6 at Mazda Gallery in Norwood for terms far better than what was offered by Quirk, and without any deception or ridiculous sales tactics. Gallery simply honored their advertised lease deal - imagine that!UPDATE: I received a call from my salesman, Jon Chesley, in response to this review. Jon expressed his disappointment with my experience at Quirk, and apologized for the missteps that led to me buying a car elsewhere. I want to emphasize that Jon was great to deal with. During our interactions, he was courteous, respectful and easygoing. I wouldn't hesitate to recommend Jon as a salesman. I think the issues that led to my unsatisfactory experience at Quirk have more to do with the managers above Jon who determine pricing, special offers, etc. I stand by my review, as it is an accurate portrayal of my experience. However, if you do go to Quirk Mazda, ask for Jon.

katiekins

Mar 12, 2013

My husband and I have been shopping and looking at new cars online. We finally decided it was time to go in. We expected the usual car buying experience. We were pleasantly surprised by the staff here. Our salesman was knowledgable, polite and patient. (our kids were a little out of control). They had a great selection and we were happy with the amount they gave us for our trade. Dave Shavali one of the sales managers was funny and treated us right. We left happy with our CX9. Coming here was not what I expected and I would highly recommend them.

KWong317

Feb 26, 2013

Quirk Mazda offered a great overall experience when I recently leased my 2013 CX-5. Salesman Kevin Chan and Manager Maulik Desai were both very knowledgeable about their products and options of whether to buy or lease. I appreciated the attention to detail and in depth explanation of the new vehicle.

Jessica0123

Feb 22, 2013

My overall experience at Quirk Mazda Dealership was great! As soon as I walked in the door, I was greeted by Phil who accommodated all my needs in looking for the perfect vehicle. Phil and Lydon's customer service was exceptional! I bought the Mazda CX9 which is the perfect SUV that I need for my growing family. I am a satisfied customer with my purchase, but overall extremely happy and grateful for the help Phil and Lydon provided in my decision of purchase this past weekend. Thank you!

ABW62

Feb 21, 2013

I can't rate anything other than customer service and friendliness becasue there wasn't a single person in the dealership that ever communicated with me! I was there on 2/14/13 for approximately 20 minutes. I was in the showroom looking at vehicles, out on the lot, back in the showroom. Three times! It wasn't that busy and there appeared to be sales staff avaialbe. I would have been OK if someone had just told me they would be with me as soon as they could. No one did. Too bad. I went to another Mazda dealer the next day and am already driving and loving my new car! Good for Mazda sales over all. Very poor for Quirk. I live in Quincy but will be driving to Norwood for service.

nitsirk44

Feb 18, 2013

We were given an price quote over the internet, then when I called in they increased the price by $1000 and told me it was a misprint--and that they would not stand behind the price they had given me. Then 5 days later they sent a $500 bonus discount. We called the dealership to confirm the validity of the discount, and were told that it would be $500 off our quoted price. We then drove all the way to the dealership, and once there we were told that the price we were given 5 days prior to the coupon was including the $500 discount and that they would not stand behind the price they had given us over the phone 1 hour earlier. They were not honest with their pricing, and they wasted a lot of our time. I would not recommend this dealership to anyone.

Minael2013

Dec 9, 2012

Immediately after submitting the online request for a quote I received a call from Kevin Kwan, who was very informative, and knowledgeable about the cars I was interested in. When I came in to see the cars I was greeted by a test drive. Ray Ng was very great at guiding me through the process of financing, and options for tire, and insurance, warranty packages. Both Kevin, and Ray were professional, welcoming, and great all throughout the process. They were never pressuring or in a rush. I think I was more in a rush to get it all over with and on the road. It was a great experience.

amai-kaminari

Nov 21, 2012

This was one of the best car servicing experiences I've ever had. Jeffrey was friendly, patient, helpful and professional. He explained everything that needed to be done to my car and even had the mechanic raise the car to show me the areas that needed work. He patiently answered all my questions and was patient and professional even when the mistake was mine.

BrettFagan

Nov 20, 2012

I just purchased a new CX-5 from Mo Desai at Quirk Mazda. Mo was great to work with. He responded to my emails and questions promptly and was very friendly throughout the process.This is the first car I've bought almost entirely online. Mo made the process easy, and provided me with all the assurance I asked for that the price we agreed on was the price I would pay. I showed up to the dealership to sign the paperwork and there were no surprises. I walked out feeling great about my purchase. Mo even arranged for one of his team members to deliver the car to me the next day after they had it inspected and registered.Overall a great experience and I would definitely recommend Quirk Mazda.

mt1schofield

Nov 19, 2012

From beginning to the end Phil was very professional. He went at my pace and was careful to listen to what was important to me. He was surprisingly knowledgeable about the product, I expect the sales person to to have good general knowledge about the cars being sold, but he had fairly deep knowledge.There were no surprises! I recommend Quirk Mazda and especially Phil!

Llbpll

Nov 12, 2012

We had a great experience working with Kevin and Ray. All wheel drive was a must for us, which shortens the list of reasonably priced cars. The Lancer SE brought us in, and we left with an Outlander Sport. I feel like we got a great price, and both Kevin and Ray were friendly and knowledgeable. Six stars out of a possible five.

tim0962

Oct 8, 2012

I recently visited Quirk Mazda for the purchase of my brand new Mazda 3 and my salesman Kevin Sanderson was great. He was very informative about the vehicle and I was able to put my trust into him and actually believe he got me the best price he could. I definitely was not planning on buying a car that day but Kevin and the management just made me a offer I couldn't refuse! Everybody there was great that was involved in my purchase and I thank you for making me feel at home. Also Kevin thank you for all your help and I will be sure to send my friends and family to you when they need a car.

mjbrigandi

Oct 4, 2012

My experience purchasing a new car has been a daunting ordeal with all of the things that one must consider. Of all the dealerships I visited, I have to say there was a very big difference between Quirk Mazda and their competitors. They are the BEST!!! I attribute this pleasant experience with them to the sales representative, Phil McCabe who was professional, polite, informative, and didn't pressure me to rush into a compulsive purchase. I will be happy to recommend Phil and Quirk Mazda to anyone of my friends or family. After my decision to purchase a Mazda3 from Phil and Quirk my experience with the service group was remarkable as well. Mike in the service group spent the time to go over many details of my car and the services they could provide. I could not be happier with what the team at Quirk Mazda provided to me!!!

Boston shopper

Oct 1, 2012

I bought my first brand new car this past weekend at quirk Mazda. I was very nervous when I pulled up but once I met my sales person Jon chesley I was fine. Jon made me feel welcomed and at ease with the whole process. He helped me find the perfect Mazda 3 to my likings and made the whole car financing process easy. I highly recommend going to see Jon chesley at quirk Mazda for your next car.

martinmhjkjoihj

Sep 30, 2012

Jimmy, the dealer I worked with was friendly and very informative. If there was something he was not 100% sure about he was not shy about admitting it and going to a colleague who could answer my questions. Jimmy and his fellow dealers were very accommodating. I really felt that they were working with me to not only give me the best possible deal, but also to make the buying experience as comfortable as possible. Overall, I did not feel pressured and all of my questions were answered adequately. Great dealership, better dealers providing excellent service. Would recommend to others.

Thilak

Sep 30, 2012

Their service department is just awesome.. I had unfortunately moved out of their locality and started visiting another mazda dealer near my new location, who happened to be a big name, but unreliable(The most decent word I can use here) as well. I had to go back to Quirk and they fixed my problem with remote start within minutes without even charging me anything.. These guys want to help the customer.. Basically the attitude is awesome.. All of them in the service department are good... Even though I have moved little far away, I will now go back only to them for service..

jffmcconville

Sep 3, 2012

I was greeted by Kevin Kwan and told him I was looking for a Mazda CX-5. He did a wonderful job helping me narrowing down a CX-5 that met all my needs. He showed me the ins and outs of the vehicle and did a great job explaining the skyactiv engine to me. He made negotiation process was very easy and fun. Manager Michael Luu helped me thru the financial process. Michael took his time to explain everything and was very patient about it. I would definitely recommend Kevin Kwan and Michael Luu to anyone who is interested in buying a vehicle.

kag25

Jul 24, 2012

I bought a Mazda cx5 from jon chesley a couple weeks ago and I had the best car buying experience ever. He was patient with me and made sure I new all my options before I purchased. If you want to buy a new Mazda and have a good experience, then see Jon at quirk Mazda.

3dadvance

Jul 14, 2012

I have 804 credit score. I liked CX5 and I made an offer, hoping to make negotiation. My trade-in was for $12,875, I needed $1,200 to pay-off the trade in.The CX5 I wanted to buy was with stiker price 25-26 grand. I said, that I do not want the expensive CX5, what I want was just automatic transmition, somewhere at $23,000.Mike was very rude. He said, that I have to pay $16,000 and to get the car after my trade in. That was first rediculous because of the high price, and after that it was redicilous because he got rid of a good customer, you do not have 804 credit score every day sitting in front of you and ready to buy.I went to Mazda Gallery in Norwood, bought a Mazda from there. They all laughed at Mike's offer.Mike, If you can read this, I will be very glad: you do not have 804 credit score every day sitting in front of you and ready to buy. You do not make judgement of what do you think about people from your first impresion. You have to look further. You are the worst sales person I have ever met so far.

sdube12

Jun 9, 2012

I came to Quick Mazda a very frustrated and angry person due to the way another dealership had treated me. NiMan was great and kept me in constant communication about my new 2013 CX-5 I was waiting for. When I went down to sign paperwork for it, my experience was even better. Joe was fantastic, as was Mike who did some of my financing. The rest of the sales team was friendly and talkative, asking me what kind of car I was buying, and seeming interested in having a conversation with me. NiMan, Joe, and Mike we're all awesome, and none of them were the type of sale person who pressured you to buy. They were all very upfront with me about what they could and could not do for me. Joe even went as far as to meet me with my new car in Stoneham due to me having to drive my unregistered trade in down to pick the car up (I'm from New Hampshire and had to transfer the plates to the new car before being able to drive it home). Joe, NiMan and Mike went out of their way to make this a great experience. I would recommend this dealership to anyone who is in the market for a car. -Sarah

Mellypop

May 14, 2012

I went to the dealership last week for a new car- originally I was only looking to shop around, but with the help of my sales rep- Kevin, I walked away the owner of a new CX-5.He let me drive a few cars before settling into the CX-5, but he was extremely patient and informative about all the cars we took out.I would highly recommend the visit to Quirk Mazda- they're team is really nice and informative. I was lucky I didn't feel pressured, because if I did, I would have walked out of there a disgruntled carless person.

RyAnderson

May 5, 2012

The team at Quirk Mazda was great. Jimmy made the process as fun as car shopping could possibly be. The maanagement team was easy going as well. I got a great deal on my new car and I was able to turn in my old lease from another company. I'll be back again.

wellszz

Apr 25, 2012

Visited this dealership while shopping around for a new car. I was treated very rudely, and made to feel that the staff were doing me huge favors by, for instance, letting me test drive the model of the car I was most interested in, receiving a price quote, and even having my questions answered. The attitudes of the staff ranged from indifference through to rudeness, and at times bordered on open agression. I've bought several cars in my life, and I've never received worse customer service.When I finally did get a price out of one of the sales staff, it took me only a single phone call to another dealer to have it beat by $500. So, future buyers should be warned -- expect high pressure sales from Quirk Works Mazda, and prices that really don't make the hassle of dealing with them worthwhile.It would also be good for potential buyers to check out this dealerships reviews on Yelp and within Google, inasmuch as their Dealer Rater rating seems rather too high given the experiences documented in these other venues.

RLEWRY

Apr 13, 2012

I WANT TO START BY SAYING GOING TO A CAR DEALERSHIP IS NOT ONE OF MY FAVORITE THINGS TO DO. I WAS SHOPPING ON LINE AND FOUND A USED KIA SORENTO THAT WAS EXACTLY WHAT WE WERE LOOKING FOR, SO I E-MAILED AN ENQUIRY ABOUT THIS CAR. LINDA ROCCOFORTE RESPONDED AND WE ARRAINGED TO GO SEE THE CAR. AS SOON AS WE MET HER, WE LIKED HER. SHE WAS VERY EASY GOING, SHE WAS FUNNY, HAS A GREAT PERSONALLITY, AND JUST MADE US FEEL COMFORTABLE. WE NEVER ONCE FELT PRESSURED OR HAD THE FEELING THAT ALL SHE CARED ABOUT WAS MAKING A SALE. IT REALLY WAS A ENJOYABLE AND RELAXING EXPERIENCE. WE GOT THE VEHICLE WE WANTED FOR A FAIR PRICE. WE ARE VERY HAPPY WITH OUR SORRENTO AND WITH THE WAY THE WHOLE DEAL HAPPENED. THANKS LINDA,SINCERELY,RICHARD LEWRY

lsweeney

Feb 29, 2012

As soon as you walk into a Quirk Mazda, if you wander around, youll be greeted by one of their sales representatives almost immediately. Joe was great, not forceful but he asked if we were being helped. Joe has been there for awhile and had a good understanding about the cars he was showing us. Its obvious when you talked to Joe that he isn't trying to sell you an expensive car, but tries to sell the car you want and need.Joe knew that we werent going to buy a car that day but he was very understanding, he helped us with all that we needed, and when we thanked him he was very polite. He never made us feel uncomfortable and I appreciated that. We asked for a business card in case we did decided Quirk Mazda was the best option and we were on our way. I'll be sure to ask for Joe next time we come in. I look forward to doing business with him in the future!Mrs. Sweeney

KRISTITYNR

Jan 31, 2012

I WENT INTO MAZDA TO BROWSE AND MET KURT ST. JOUR. HE WAS VERY HELPFUL AND HAD A LOT OF PRODUCT KNOWLEDGE. I WAS VERY PLEASED WITH MY VISIT, KURT AND THE REST OF THE STAFF AT QUIRK MAZDA WENT ABOVE AND BEYOND TO MAKE SURE THAT MY FAMILY AND I WERE HAPPY AND COMFORTABLE. I WOULD DEFINITELY RECOMMEND QUIRK MAZDA TO EVERYONE. THANK YOU FOR YOUR OUTSTANDING SERVICE :)

SarahG1989

Jan 31, 2012

I had an AWESOME experience and will recommend to everyone looking to buy a car. The entire staff was professional and friendly. Kurtland worked very diligently to get us what we wanted!

holmes1

Jan 30, 2012

We had such a great experiance buying a car from quirk mazda quincy. My salesman kevin sanderson was great, kind and definitaly didn't try and push the sale to hard on us. Thanks again!!

keivan

Nov 5, 2011

I went to buy a Mazda5, and was introduced to Kurt.He was very friendly and answered all my questions.He was very courteous, and gave me a very good deal.I would strongly recommend him if you want to purchase a car at Quirk Mazda.The financing lady (forgot her name) was also very friendly and answered all our questions with patience. Overall, our experience at Quirk Mazda was very good,and I'd recommend them to everyone.

tsjones419

Oct 29, 2011

Went there to find a good deal on a car (didnt exactly know what I wanted). I worked w/ a gentleman named Kurt St. Jour. Awesome salesman, very knowledgeable, and answered all my questions. He was very thorough and I never felt ike he was trying to oversell me. Ended up buying a Mazda 3. Got a great deal and I absolutely love it!!!Would definitely work with and recommend Kurt St.Jour and Quirk Mazda again.

Used to drive a Toyota

Oct 27, 2011

Car shopping can be pretty unpleasant, but purchasing my new Mazda from Linda and all the friendly people at Quirk was truly a pleasure. I recommend anyone looking for a Mazda, go see Linda Roccoforte at Quirk Mazda. She was straightforward, honest and very easy to work with. I feel like I bought a car and made a friend. :-)

Ziggy7

Oct 20, 2011

What A Great New Car Buying Experience! I bought a new Mazda CX-9 from Jon Chesley at Quirk Mazda this past Saturday. I have to admit, it was the best experience I have ever had buying a new car. Jon was very knowledgeable and helpful. He made it very easy and gave me a great deal on my new CX-9. If your looking to buy a new car, I highly recommend you to go see Jon Chesley at Quirk Mazda.

sherryorion

Sep 30, 2011

I was so surprised by my experience. I dread buying a car, I would rather goto the dentist. However, my sales representative was amazing. She made theentire experience a pleasure. For the first time in my life I did not feel asthough someone was talking me into it. I actually bought a car and still feelgood about it. Linda was a true professional. She new her product, and actually listened towhat I was looking for, she cared about what I wanted. Thank you so much. I intend on telling everyone I now that needs a car to goto see Linda Roccoforte, she's the exception not the rule when it comes tocar salesmen.

sexy6

Sep 29, 2011

I Bought a certified used 2009 Mazda6 touring from these guys when i showed up for the test drive appointment they said the car was in the shop having the tires changed... The car had 17,000.00 miles on it ????? thanks for the heads up GUY'sThey tried alot of stunts to sell me an extended warranty and i of course declined... IT IS CERTIFIED USED GUY'S. any how i went to get it state inspected and the Mechanic said that it failed because the rear brake pads weren't touching the rotors correctly.i have a 90 day warranty with these people and when i called them about the issue they said basically they would not work with me because i had the work done outside of there dealership.will not shop there again and don't recommend it either. NH Customer

tesha.b70

Sep 28, 2011

I purchased a Mazda 3 from this dealer with this very knowledgeable sales person who made my experience very easy for me. I am very satisfied with my purchase,

newQfan

Sep 6, 2011

I just helped my daughter purchase a Mazda 3 at Quirk and I have to say it was a pleasant and smooth experience, 2 words I never thought I'd use to describe a dealership experience. Our salesperson (Niman) was very friendly and kowledgable about the car, and extremely patient. When my aughter was picking it up, he went over every aspect it, answered all her questions, and set up her phone with the bluetooth. There was a mixup in the beginning and the car my daughter was interested in got sold, and the general manager (Phil) made it right and replaced it with another (more expensive) vehicle for the same price. Now that's customer service! All in all it was a very positive experience. I would recommend Quirk Mazda to anyone in the market for a new or used car.

gib1225

Jul 31, 2011

Went to this dealership to try to solidify a purchase on Mazda 5. Have been dealing with certain salesperson for 3 weeks now Go back in and he no longer works there fine work with someone new. Well after trying to ge a deal done my new salesperson goes into this melodrama as they let other salesman go because he constantly would not show up for your . This was fine and all but did I really need to hear all this internal stuff. Basically i got so frustrated with experience and price I decided to walk out.

luckey22

Jul 29, 2011

Wasn't sure about buying a new car at all, after visiting once and then returning and having these guys help me out just convinced me i should buy the Mazda 3 - working with Nick was awesome .. straight up guy ..

Claireisgreen

Jul 14, 2011

This was my first time buying a car, Maulik had been very helpful via email and phone, and gave me a quote right away. However, I was still very nervous about going to the dealership. But my salesperson Phil was wonderful to work with. He was, honest, straightforward,listened to what I wanted, and didn't try to pressure me into buying something I didn't want or need. I had my father along too, who may have been being a tad protective over me, and Phil did a good job traversing that territory as well; ultimately we were both impressed with how easy and painless the whole process was. There is another Mazda dealership that is much closer to me, but I had a bad experience there. I did some research and chose Quirk Mazda because of all the positive reviews I read on Yelp. I'm glad I did, I'll be taking my Mazda2 to Quirk for service as well.Thanks Phil!

Benfolds

Jul 14, 2011

I've owned several cars, including some luxury models, and Quirk Mazda is by far the best experience I've ever had at a dealership. The sales process was quick and painless. I received a great quote online, took at test drive and within an hour, I bought the car. I've been back for routine service and the service department is excellent. I can call in the morning and usually have my car in and out the same day. The service manager, Jeff, is so nice and knowledgeable. He explains everything before any work is done and never tries to sell things you don't need. I love Quirk Mazda

Jose from Quincy

Jun 29, 2011

These guys made the entire car buying process a breeze. Very pleasant, very honest and up front. They stick to their over the phone word (no hooks or come-ons) without any prodding or reminders necessary. The car is a certified Mazda pre-owned. Great car at a very fair price. Again, all involved were a pleasure to deal with. Up next...service dept! After being introduced to the service manager, I anticipate nothing but positive experiences. Thanks, Nick (sales rep), Dennis (sales manager), and Mike (finance). You guys represent Quirk Mazda very, very well.

missjamielee

Jun 28, 2011

The sales person was not pushy, he was extremely friendly and was able to choose the perfect car for me after just listening to my needs for a few minutes. He didn't try to rip me off with high prices and went above and beyond with getting me financed. Kurt stayed in close contact with me through the whole process and always took my call when I had questions or concerns. For as long as I live on the east coast, I will buy only from kurt. I have recommended him and Quirk Mazda to many friends and family already and will continue to do so. This was by far, the most easy and stress free car buying experience.

lizardmaxine

Jun 27, 2011

I Couldnt have asked for better customer service. No pressure and had all my questions and concerns answered regarding my new Mazda 3. I love my new car! I would definetly recommend Quirk to anyone looking for a car with any budget. It was a refreshing human experience. Finally. Sincerely, Susan

npbui

Jun 26, 2011

I was in the market for a few months looking for a new car to lease. Though I've like some of the cars I've driven, I always got problems when I'm not ready to buy yet. The problems would be the salesperson pressuring me to buy "today". When I arrived at Quirk Mazda to test drive a Mazda 3 S, I immediately fell in love with it. I told my salesperson Niman that I wasn't ready to buy that day, because I needed to find out what the insurance would be, he was totally fine with it and gave me all the information I needed before I left for the night. I got my insurance quote the next day and was please to find that it was very low and went in the next day to buy. To my surprise I was able to drive off in my brand new car the same day. The whole process took less than 1 hours and all the financing part was very well detailed and explained to me by the finance manager Mike. The car was beautifully detailed when everything was done and Niman took his time carefully explaining every feature in the car, including the bluetooth which I absolutely love. If anyone is looking for a new car, I definitely recommend looking for Niman and Mike. Thanks Quirk Mazda!

nhosler

Jun 23, 2011

Lou was great at helping me determine the car that was right for me. I would definitely recommend Lou to friends and family in the future. The overall friendliness of the other dealer employees was top notch as well. The price of the vehicle I looked at was very reasonable too, that makes me very happy!

Simon Su

Jun 21, 2011

I came back home from Vegas to help my mom shop for a new car. We researched a few different cars and test drove them all. We decided on a Mazda 3 S Sport with the moonroof. The experience was great and NiMan was very knowledgable about the car and explained everything in detail. I love the bluetooth and how it connects to my mom's phone and music player on her iPhone. The financing part was great, nothing beats 0% financing and the manager Ray was very through and explained everything that went on with the bank. I would definitely recommend NiMan if you decide to purchase a car.

rwscpa11

Jun 17, 2011

The salesperson was polite, direct and on task. He knew that I was a prepared and serious potential buyer. I made a first visit to test drive the car and then I returned a few days later. He did not waste my time and treated me respectfully. Therefore we were able to make a deal on my second visit in a short amount of time.I have purchased many new cars and this was the best experience I have had.I had done a lot of research and I know this dealership (Quirk) had the best price.

TammyC

Jun 10, 2011

I never write these things, but I was compelled to after buying a preowned CX-9 from Quirk Mazda! My salesman, Lou was very honest and made me feel less nervous about the whole process of buying a car. I ended up looking at a few cars that Lou was patient enough to show. After finding the one I wanted and agreeing on a great price, Mike Luu in Finance beat the rate of my local credit union! I couldn't be happier. If you are in the market for a new or used car go see these guys. Don;t waste your time with small hole in the wall places. Quirk is big cuz they treat their customers right! Thanks to everyone at Quirk Mazda. I will be back!

rhuynh

May 31, 2011

It was my first time dealing with Quirks, Not knowing what to expect nor what I'm Looking for...Niman Liu and Mike Luu was totally helpful and was super at empathizing my needs. I told them that I was on a budget and yet they still treated me with superb customer service.I left really happy with what I bought- a very low mileage, gas sufficient, great price and great interestrate I can afford. Im going to def refer my friends n fam here!

cjeff

May 25, 2011

I went to Quirk to see what kind of deals they had on used CX9's. I dont fancy shopping of any kind so I wasnt exactly thrilled to go car hunting, but to my surprise, I had a really good experience. I worked with a salesman named Kurt who very knowledgeable and professional. He answered all of my questions very directly and honestly, and really worked with the finance guys to make sure I walked out of there with the car I wanted and payments I could afford. Overall, I had an excellent experience with Kurt and the rest of the folks at Quirk and I would definitely recommend the dealership and Kurt to anyone.

Franiuscx9

May 23, 2011

I am 67 years old and have bought a number of new cars over the years. This was my best experience. With limited time I emailed 5 Mazda dealers in Massachusetts asking for their best quotes on s specific car in their inventory. Each was the same C-X9 model. Only Quirk did what I saked. The other 3 that responeded gave me high ball quotes. They all wanted to lower their prices when I told them I was going with someone else. Dennis Werkheiser was prompt and very accomodating when I asked for additional data. I agreed to buy the car, subject to a test drive. Dennis was away the day I went to the showroom and he arranged for me to work with Lou Villirilli.He was terrific. He cemented the deal. He carefully took me through finance options, extended warrantees etc. He also carefully showed me all the features of my new CX-9. These 2 guys were terrific. I would recommend this dealeship and these two men to anyone.

holdenrf

May 20, 2011

I dealt with Lou Villirilli and he was a pleasure to deal with and very honest. I would definitely purchase another car from him. He walked me through every step and was readily available via email. I never thought about by a Mazda, however, I am super satisfied with the quality of the Mazda 6!

aka_ice

May 16, 2011

This is the 2nd car we have goten from Quirk Mazda. I have had Mazdas for the past 15 years. The service area is great. I am also very happy with the service I received from Mr McCabe. He made trading in our 08 Mazda 3 for a 11 Mazda 3 worthwile. We walked out of the dealership happy and look forward to our new car.

Franchigrace

May 15, 2011

This is the first car I have bought on my own, my husband and father were always my agents.To my surprise, I was comfortable with the atmosphere and the person who sold me my Mazda 3. Phil McCabe was wonderful, above and beyond what I expected. I love the car, it drives well and is also economical with gas in these trying times.I had a little problem with brake dust on the alloy wheels, a tech named Ryan wiped them down and explained why this happens.I had a Mazda 626 for 10 years and felt secure in purchasing this one.Margaret Franchi

JujuH

May 14, 2011

My experience at the dealer was great. The sales consultant was very knowledgeable about any of the vehicles in question. He understood not only my present needs, but also my future needs for a vehicle. Unlike other dealers that I've been to, the sales consultant was very patient and didn't try to push or rush me into anything that I wasn't sure of.

JennyHogan

May 6, 2011

The service at Quirk Mazda was great. Everyone we encountered there that day was friendly, patient and knowledgeable. Our sales consultant, Lou Villirilli, was very straight forward and down to earth. I had plans to shop around at different Mazda dealerships but never made it out of Quirk. They were patient enough to let us test drive multiple models, show us different colors, and answer our thousands of questions. We walked out with a brand new Mazda at a great price. I highly recommend this dealer to anyone that is looking for a new or used Mazda. Go see Lou!

amanda01x28

Apr 28, 2011

I just moved into the area for a new job and went into Quirk, because I will be commuting. The salesman NiMan was very professional and knowledgable on the car I wanted. The finance manager Ray was very good in explaining how the finances were and explained all the warranty information. I ended up purchasing a tire and wheel warranty. Niman showed me how to get my insurance online through Progressive and I was driving away in my new Mazda 3 in an hour and a half.

donniec15

Apr 28, 2011

I have been researching cars for a while for the best value for my money. As part of his graduation from the New England College of Optometry, I decided to offer my brother to pay for half of a new car. After deliberating between a Scion Tc, Mitsubishi Lancer, and the Mazda 3, we both decided that the 3 was the best choice for price, value, and quality. I accompanied him to Quirk where we met with Niman Liu and Mike Luu. Negotiations were hassle free and they certainly made the purchasing process very easy. We got the impression that they actually enjoyed their job and that they cared about their customers. We walked away feeling that not only did we get a fairly priced car but we also had the backing of a reputable and stable dealership. We would definitely recommend Niman and Mike to any of our family or friends considering a car purchase in the future.

ISIABYLAY

Apr 21, 2011

4/18/2011 I signed to a new lease CX-9. I have been on the market to buy or lease for about six month now. I lived in Milton so I visisted the Norwood Mazda a few times. This showroom is always busy and just never had time to talk to us. I deceided to look for another dealer and Quincy was my choice. I do not know Quincy at all but when I called I was given good directions and when I arrived I was quickly approched by Lou Villirilli. He was very attentive and most of all very nice to my 3 kids. Once we came to agree to a comfortable amount the deal was done quick and proffessional. Lou Villirilli was very corteous and knew what he was doing at all times. I recomended this dealer and this Sales Consultant for your next car. Excellent Dealer!

Conswalker

Apr 13, 2011

Came in to check my car and transaction was smooth.Always a pleasure coming to get my service done. Bought my first car here, during the bad weather came back to trade my cart in for a different that can handle the snow weather. Took a couple hours but I left the dealership with a car that was able to lower my insurance rate with its security system. Kurt was great!

Marty1211

Apr 9, 2011

I test drove a Hyundai Elantra and the Mazda 3. The Mazda 3 met my driving needs better, so I negotiated a deal for a grand touring model with Sean Foley. My experience at Quirk was great...everyone in the dealership was friendly, and I didn't leave with that "I could have done better" feeling that so often is a part of the car buying experience. Ray in Finance couldn't have been nicer. They explained the optional add-ons that were available to me, but didn't push them. Oddly, one of the nicest parts of the experience was when I picked up the car...it came with a full tank of gas! I don't think that's ever happened before, and it was nice to have that level of thoughtfulness.Overall, I was very happy with my experience, and would happily recommend Quirk Mazda to friends and family.

daisy9

Apr 7, 2011

I am so happy with my brand new Mazda 6, nothing like a new car. I have never bought a new car before so honestly I was hesitant with all the salesman jokes heard over the years. Well, I am so glad I had Phil McCabe wait on me; he explained everything and answered all of my questions. I recommend this dealership to buy a vehicle, buying a car should be a pleasant experience and it truly was.

schiu0122

Apr 6, 2011

Quirk Mazda 2 Thumbs up all the way!!!!! Recently I decided to go car shopping and by far the customer service that I received was not only accommodating but also extremely stupendous!!! I've been shopping around for about a month or so and I just wished I dealt with these guys earlier. Kevin whom was my Sales Guy was helpful and knowledgeable he's definitely not your typical sleazy sales guy but a personable one that instead of trying to sell me a car, he helped me buy a car. Ray my finance guy helped me get approved considering that I was couple points shy of getting a good decent loan. They really, really work for the customer. The time and effort they put in was exceptional. Now a days good customer service is so hard to come by and that is an understatement. I look forward to purchasing my next car in a couple of years. If you want to go somewhere where there is no hassling back and forth and just down right straight up honesty got Quirk Mazda if your looking for a new car. Andddd O yea BTW, The Mazda 3 hands down beats the competition out there!!!!Thanks again to Kevin and Ray! You guys made my car experience a pain and easy process unlike the other places I've been to!

Ezequiel Cadena

Apr 6, 2011

Our experience here since me and my wife arrive to this business was ok but, some people on this place saw us like they can't purchase a car with doubt enough. We felt confuse and not sure to buy a car. anyway, we did bring our car another Mazda cx-7 2007 to trade.everything was super good because at the end we got the car we wanted financed and a great price for our trade.At the beginning they bring a silver cx-7. Well, we requested them a 4WD Mazda cx-7 2011 blue mica color. but they gave us a 2WD SUV blue mica and the point where we didn't feel happy was that they not spoke with us telling us the characteristy of the car and not given us the windows sticker to now what type of car we purchased. Also, they maybe didn't tell us the exact price of the vehicle or the reason why they gave us this car so, what's wrong?Phil MCcabe was smooths explain us all questions which is good, very good but, he hide some very important information to us that were relevant for our safety and happiness like the windows sticker and car staff. The contract maybe gaps with the GAPI that is not clear in our contract. The happy purchased turn in a frustrating matter.Finally, they purchased a car they want not the car we were in needs with the features we were looking.

dbernasconi

Apr 3, 2011

Since moving to Quincy in 2009, I've been taking my Mazda 3 Hatchback to Quirk for all my service needs. Most are nothing more than maintenance. I've had nothing but the BEST of service from these guys. They are fast, efficient and courteous. I LOVE the shuttle ride to and from the local train station. Makes it even more convenient. I can't say enough good things about Quirk Mazda in Quincy!

DmitryDenikin

Mar 15, 2011

This was my first new vehicle financed. The struggle to get me approved met plenty of resistance since my credit score was 649, let alone working for a temp agency. What helped was the fact that I'm in the service and staff really put their effort to help me get the vehicle which gives me a peace of "mind." It took about 5 days and plenty of run around for the dealership manager to convince the bank that I am fully capable of doing this. I would definitely shop there again and recommend my military buds to shop with Quirks Mazda. 19Delta all the way. Hooah!

bluekite9992

Mar 12, 2011

I had a wonderful experience at Quirk Mazda while buying my 2011 Mazda CX9 Touring. Phil was great; no pressure. He answered all my questions and was so patient with me. I love the car and what a great price. I will definitely tell my friends to go to Quirk Mazda. Again, thanks Phil.

mm1987

Mar 12, 2011

So happy with my experience at Quirk Mazda. My salesman, Kevin Chan, answered all of my questions without any pressure at all. Not only did he and Ray Ng (Finance) provide me with all the information I needed, but both did so in a friendly and courteous manner. The process was not lengthy at all, I just told them what I was looking for and what I could afford, and they respected my price range without any of that back and forth haggling. The deal was done quickly and easily. Best experience I have ever had in a dealership by far. I love my brand new CX-7! Definitely recommend this place to anyone looking for to buy a Mazda. Thanks Ray and Kevin!

meijohn74

Mar 12, 2011

My car purchasing experience with Kurt was very professional, friendly, and stressly. Both Kurt ans the finance manager,Ray, were very professional and curtious. They were informative and detailed in explaining and answering and questions and made sure that they clarified any concerns that I had. Great work guys!

rozz21

Mar 5, 2011

Quirk Imports embodies what a professional business that emphasizes exceptional customer service should be. From beginning to end my car purchase was a success. I have never had an easier more enjoyable experience buying anything as I did with this dealership. From the moment we walked in the door we were treated with the utmost respect and friendliness. We were greeted promptly by Kevin, one of the sales persons and he asked how he could assist us. Based on the requirements we gave him, Kevin was able to show us two vehicles in our year, mileage and price range. It also happened that one of the vehicles he showed us, happened to be one I saw on their web site. The vehicle was exactly as described on the site, Kevin was very knowledgeable about the key features of the Honda in general and the model we were looking at. Next, we wanted information about financing and this is where Michael the finance manager stepped in. In total from the time we walked in until we left 3 hours later, a decision was made, financing approved and a date (two days later) set to pick up our vehicle. To say that my niece and I were pleased with the friendly, efficient and knowledgeable personnel is an understatement. I expected that it would take us a couple of days and much running around to find the vehicle of our choice within our price range. I am happy to say that was not the case. While waiting to pick up our car, I was bemused, as another customer, who having completed their car sale, gave her salesman an exuberant bear hug. She could not seem to stop thanking him for his assistance. It was very nice to know that this was how they operated everyday and that I was not an exception on a good day.I sincerely thank Kevin and Michael for all their help, this was an extremely positive experience. All in all our experience was excellent and it was due to the personnel attention we received as well as the product purchased. I would recommend Quirk Imports to anyone looking for a vehicle.

nhmazdabuyer

Mar 4, 2011

Last Saturday (2/26) my wife and I saw Quirk's ad for leftover 2010 CX9's at a fantastic price. Being from NH we stopped the local dealer first who couldn't come close to Quirk's price. We then called and spoke to Dennis who told us they had 2 vehicles left. 1-1/2 hours later we arrvived, Kurt showed us the vehicle we wanted and we negotiated with Dennis over our trade in. We reached a deal and were on our way home in about an hour in our Grand Touring CX9! Kurt took the time to show us everything in the car including the blue tooth, clock, stereo etc. It was a very pleasant and painless experience. Everyone was truly professional.

kjkuklis

Mar 4, 2011

Just bought a new CX-9 from Quirk Mazda and really the experience couldn't of been better. I had been looking for a mid/large size suv/crossover for several weeks going to many dealers and I really wished I had come here first!! I called up and spoke with Kevin chan in sales to get a price on the CX-9. The price was great which made me a little nervous. Are they just trying to get me in the door? When I arrived later that night, they had the car pulled up and ready for a test drive and they were very patient seeing as I had my three rather loud children with me. Kevin really is truly a very nice guy and him and Michael make a great team! Michael made everything very quick and painless. Needless to say I bought the car that night and they even delivered it to my house the next day. Thanks Kevin, Michael and Quirk Mazda for a wonderful car buying experience! p.s. I love my new CX-9!!!!!

mfh0aaa

Feb 28, 2011

Best new car shopping experience we have ever had! They have a NO-PRESSURE, no nonsense approach to selling cars. Gone are the old school tatics and baloney that we consumers face at many other dealerships. Beyond expectations for courtesy and professionalism, they were more interested it making sure that we were comfortable with our choice of vehicle and the financial decision we all have to make when replacing an old car. Michael Luu sets the standard for the kind of person we all want to work with when buying a car. We bought a CX-7 CUV and it is the perfect vehicle for our lifestyle. The dealership is clean, modern and welcoming. The sales manager was smart and straightforward with none of the NONSENSE you see elsewhere where you talk to the salesman about price, ONLY to wait while he runs over to the sales manager for approval. For me it was a one time, no-nonsense conversation between him, the sales rep and I. We did not have to play the 25 minute negotiating game of back and forth on price that unfortunately is still all too common when car shopping. If you are considering a MAZDA, which by the way makes true drivers cars; not the boring utility boxes of their Asian competition, go to QUIRK. You will not be disappointed. Keep an eye out for a future review once I bring the CX7 in for my first or second scheduled service.

James Francis

Feb 26, 2011

A pleasant experience buying a car. Very responsive and accommodating without any pressure. Financing was quick and competitive The sales reps new the product well and thoroughly explained the features of the vehicle. They took the time to explain where everything is and how it works before I drove off.

JMFishner

Feb 19, 2011

Lou and Michael were beyond helpful and friendly. They answered all of our questions honestly and concisely. Both were extremely knowledgeable about the product line! We came in because our 2008 Scion tC was totaled and we needed a new car. The Mazda 3s we purchased is a HUGE upgrade over the Scion. They were willing to negotiate on price and helped us with excellent financing! Overall an excellent car dealer experience.

vutloan

Feb 16, 2011

This is my 2nd Mazda but my first stop at Quirk Mazda and I have to say what a wonderful experience. My family have purchased two other vehicles from Quirk Ford and we have written of Quirk for a long time since the service both in sales and the auto shop was awful. But Niman and Dennis has made the sales experience wonderful, no pressure from either guy and both were laid back/fun.I wasn't too crazy about Ray (finance) because I felt like he rushed us to get all the paper work done. I'm not sure if it was him rushing us or if he just talked so fast it felt like we were being rushed. Even being rushed he did explain everything to us and he was more than happy to take our questions. But if he happens to read this maybe if he slows down a little bit people won't feel as rushed. Overall, the experience was great and I would definitely recommend ANYONE to purchase their next car at Quirk Mazda.

pk775

Feb 15, 2011

My husband was researching pricing on a CX-9 and noticed a good year end price for a 2010 at Quirk. The dealership is a bit out of our way, but we ended up calling and then visiting. Our experience dealing with Kurt (the salesman), Mike (Finance) and Phil (General Manager) was a very pleasant one. We have had difficult experiences at other dealerships in the past where the negotiations were confrontational and stressful and we felt like we always had to be on-guard with the dealership personnel. That was not at all the experience at Quirk. Kurt, who we spent most of our time with, was extremely professional, knowledgeable, friendly and candid. Mike and Phil were very professional and friendly as well. We arrived at a very good price (new car and trade in), never felt pressured, and there were no tricks or hidden agendas. The process was quick and pleasant like buying a new care should be. Thanks for that, Quirk, it was a pleasant surprise! We would certainly buy from Quirk Mazda again and would recommend a friend.

xshigeox

Feb 5, 2011

Prcoess was very quick and easy. They were great about working with me and creating a good financal option allowing me to pick up the Speed3 I was looking at. Very friendly and by far the quickest and easist visit to a dealer. Would reccomend taking a look at what they have to offer. Didn't get what I went for but left with something even better

HillGA3

Feb 3, 2011

I've recently purchased a new Mazda 3 from Quirk Mazda. My experience was wonderful. I was helped by NiMan and he suggested a couple cars based on my needs and I was able to test drive a few cars. When we sat down to talk financing options, the finance manager Mike Luu sat down with us and gave me a few options and I found one that fit what I needed. I signed that paperwork, paid my down payment and was in my new Mazda 3 Sport in less than 2 hours! I would definitely recommend anyone looking for a car to go in and look for NiMan and Mike. I promise you will not be disappointed.

D24747C8942

Jan 31, 2011

I recently purchased a new vehicle of Quirk Mazda and had a great experience. Niman Lie and Michael Luu where very helpful in assisting me to find the car I wanted to purchase. They were exceptionally helpful and frienly throughout the entire purchase process. All questions I had were answered promtly and both sales associates were very knowledgable about the cars and options I had in efforts towards a new purchase. I would highly recomend Quirk Mazda for anyone looking to purchase a new or used vehicle.

TammyC

Jan 21, 2011

Quirk was great to me. After looking around for a while at other dealers for a commuter car, I got a pre-owned and certified 2009 Mazda 3 w/ only 20k for way under book value! I couldn't be happier. Thanks for the great deal. Highly recommended.-Tammy

fvillalp

Jan 18, 2011

I was very happy with the service at Quirk Mazda. The staff there ( Michael Luu and Niman Liu ) is professional and efficient and helped me to ge informed before I leased my new Mazda. I am confident that Michael and Niman do their best to keep the customer happy and I dont hesitate to recommend them to you.

claudio171

Jan 18, 2011

They made me feel very comfortable and assured that the job would be done properly. They were friendly and knowledgeable and even though they explained what my service interval required along with other recommendations, they did not press me into anything, they let me choose the service that I wanted to be performed. Hat's off to their service dpt.

anthonyzbz

Jan 10, 2011

Normally I never write reviews but I was compelled at the service that I recieved from Quirk Mazda. Definitely not your typical dealership...I recently purchased a mazda CX-9 which I never even considered until I read the great reviews online. I ended buying a Grand touring CX-9 and let me tell you the amount of options that come in that car is unbelievable. My sales rep Kevin knew everything inside and out on the CX-9. He answered all my questions thoroughly. I ended up getting quotes from several other dealers and Quirk beat the competition by far. Mike Luu walked me through all the financing and the papers were signed. When I went to pick up the car Kevin made sure that I knew all the controls before I too off with my new car. From beginning to end these guys were top notch. If you are looking for a new mazda ask for Mike or Kevin and your experience will be as pleasurable as mines..Thank Quirk and keep doing what your doing.

redsoxnation8

Dec 30, 2010

I usually don't write good reviews for anyone. However, my experience at Quirk Mazda has been stellar...thanks to the staff. Mike was willing to work with me and put me into a brand new 2011 CX-9 Grand Touring. After driving a 2010 Acura MDX for almost a year now, Mike convinced me to buy the CX-9 Grand Touring. His vast knowledge of Mazdas, has enlightened me to choose the CX-9. I highly recommend anyone looking for an SUV to come here. Thanks Quirk/Mike!

piggydaddy

Dec 30, 2010

Excellent experience and service. I would highly recommend this dealership. The salesman Kevin Chan was excellent and I experienced no high pressure techniques. The general manager Phil Ternullo was friendly and helpful. I immediately recommended this dealership to a friend and he'll will purchasing an Mazda.

Mazda3zoom67

Dec 16, 2010

All I have to say, is Zoom Zoom all the way! Fantastic service and experience at Quirk Mazada. Full Seal of approval here.;) Staff is very proffesional, courteous, knowledgable and willing to deal and work with you. Overall very satsified with the service Quirk Mazda provided. Looking forward to dealing with Quirk for all of my service needs and will happily recommend this dealersip as one of the first to explore for one of the best new and use car sales experiences.

mazdadriver

Dec 13, 2010

I found a used vehicle on Quirk's website and decided to check it out. I was coming from out of state and let them know this. I liked the car and wanted to discuss the price but they made it clear that they would not discuss the cost if I didn't intend to buy the vehicle that day. I informed them my car had recently been totaled and I wanted to pay cash for the car but needed to get my insurance check which I didn't have available on that day. I was willing to put a deposit down but they said unless I financed the vehicle they wouldn't talk final price with me. I ended up leaving. I waited a couple days and decided that I would just make an offer via email. I emailed them and never heard anything back...no phone call, no email response, nothing. So I continued to search the internet for a vehicle and checked back on their website and noticed the car was reduced to BELOW MY OFFER. I still am baffled why no one got back to me but I put my pride aside and told them I would buy the car and let them know I would be there the following Saturday. It's about a 2.5 hour drive so not the most convenient way to buy a car but it was a good price (I'll give them that). I called before we left to check in and to tell them I'm coming to pick up the car. The guy (Michael) says, "Okay, I'll get it all ready for you." So I drag my fiance with me and when we sit down to finalize paperwork, they say, "when do you want to pick up the vehicle?" Being that I'm from Maine, it is not common knowledge that Mass dealers don't do temporary plates. It would have been pretty respectful if they mentioned that I should get transit plates from my state, especially when I called to tell them I was coming to pick the car up that day and they said they would get it ready for me. Given that it is 2010 and internet sales to people out of state is fairly common, it would have been nice to know so I would have not wasted another day at this dealership. Although I can't fault Quirk for not having temporary plates, I can fault them for showing no respect, customer service, or just common human courtesy. From the second I walked into that place, it didn't seem like they wanted my business.Because of the summation of each dealings with Quirk, I walked away and decided I'd rather pay a little more to have respect and decent customer service than deal with this dealership. In the end, I got a nicer model, lower miles, and common respect and service from another dealership. (and they made sure I had everything I needed so I could drive off the lot the same day I bought the car.)

snowmanfun

Dec 6, 2010

I Purchased a Mazda CX7 Grand Touring from this Sales Person. Phil made my experience enjoyable, and I will definately purchase vehicles there again in the future. Quirk Mazda is a very professional dealership. I have purchased many vehicles, both new and used in the past and this was my best experience ever.

mdiamond58

Dec 2, 2010

I shopped for a Mazda3 at every dealer in the area and Quirk delivered the best bottom-line price on the vehicle with my trade-in. I wound up purchasing a Mazda3 Grand Touring Hatchback at Quirk with many more options (NAV/Tech Package and Remote Starter to name a few) for the same money that I would have paid at other dealers for a lesser equipped vehicle. The salesperson I worked with, Ledion, was very helpful and knew the vehicle inside and out. I did a lot of homework before buying the Mazda3, and salesmen at some of the other dealerships I visited knew less about the vehicle than I did. Ledion was able to answer all the questions I had and worked to get me a great deal. If you're shopping for a Mazda, make sure you check out Quirk.

jno05

Dec 1, 2010

After having a horrible experience at Ira Mazda of Danvers, I was just about to give up on dealing with salesman when I received a call from Quirk Mazda. Mo, who I received the call from, asked if I was still interested in a new 2010 CX7. I stated yes, gave him the price that Ira quoted me on (which I knew could come down more), as asked him if this was something that he could beat. He said yes, he could beat it by $200. I said if you can do it for $485, I'll come right down and sign papers. He said that he would call me back. Within 5 minutes, he called back and gave me what I wanted.From here, I went down about 1 1/2 hour later and was greeted at the door by a man who was very pleasant and smiling. He asked who I was looking for and I stated the persons name, which he then went to get. Mo came over, introduced himself to me and then told me that Kurt would take care of me from here. I was very happy because Kurt was the the gentleman with the nice smile who greeted me just a few minutes ago. He went over all paperwork and really explained details to me rather than just saying them. When all paper work was done, Kurt made it a point to go over all the little things in the car that I would need to know with any new car. Things like setting the clock, radio, lights, and so on. On a new car, you just don't know where there are or how they work until a week later. I thought it was great that Kurt took the time to show me this. Also cudo's to Sales Manager Dennis Werkheiser for explaining the financing. He was helpful in informing me of my choices.Anyway, all in all things went smoothly and I had a very pleasant experience. I was very happy driving my new car home that night.

jennyell1007

Nov 8, 2010

Thanks to Kurt for a great car-buying experience. We felt that he was honest and very knowledgeable about the car we purchased. My husband and I both agree that working with him was a pleasure and we look forward to dealing with Quirk Mazda in the future for all of our car needs. We really enjoy the car we purchased and are excited about our purchase!!!

bmazda

Nov 2, 2010

i'm on my third mazda from quirk since the day i walked in 2002, i've had all greatexperiences. this time was no different, i went in after a follow up call from phil about the october deals. i had been thinking about a new car, so i went and met phil and i decidedto make the purchase. i like the fact they don't pressure you to make the deal. so thanks to phil, and credit guys mike and kevin who made this another good experience for me. the last thing to know about the dealership is you have a great service department that like the sales staff is also very attentive. to me it's a complete dealership where you know your needs will be met and i trust them.

ddubs15

Oct 26, 2010

Kurt was up front and honest about the lowest price he could offer - there were no games. He was friendly and got right to the point, and I found it very easy to work with Kurt. I would reccommend both Kurt and Quirk Mazda to friends and family. Quirk also had a larger variety of models relative to the other Mazda dealers in the Boston area.

niprocto

Oct 20, 2010

My husband and I have purchased two new cars from this dealership 6 months apart. My husbands purchase came first. We had already visited several dealerships before visiting Quirk Mazda. The friendly and professional service we recieved at Quirk surpassed all we had come to before. We were greeted almost immediately upon entering the showroom. The salesperson was friendly and proffesional, answering all of our questions. We had an idea of what we were looking for and found the right car for my husband. While the finacial aspects of the deal were being worked through, Kevin went over all of the options available in the car and gave us all the need to know info about Mazda programs and specifics about our new purchase. We were pleased by the attention they pay, as a team, to each individual customer. It is obvious they genuinely want you to be pleased with your new vehicle.I should mention at this point that the finance process is taken care of very quickly at Quirk. They make it easy it purchase a new vehicle. With both purchases, my husband and I commented to each other that we can not believe how quickly the paperwork is taken care of once you have made a buying decision. Mike handled our financing on both occasions and he is very clear and makes sure you understand everything as you move through the financing procedures. There is no pressure put on you to purchase a vehicle there, just great service. Our second purchase was for my car. I had gone in with my husband to wait while he got a routine service performed on his vehicle. While waiting, we perused the lot. For some time I had been thinking about getting out of my old vehicle and while looking around we were approached by May, one of the newer sales associates.I explained to her that I was just really looking at this point but was curious to see what kind of financing I might be able to get on a car that peaked my interest. We took the car out for a spin around the block and I fell in love with it. When we got back I gave the team all the pertinent info about my potential trade-in, approximate payoff information on my current loan and my info. Within minutes we found out the car I fell in love with could be mine that day. The financing was arranged very easily. Mike weighed out my options and seemed almost as excited as I was that he could get me into a brand new vehicle and finance it so the payments were affordable for me.It's been almost a week in my brand new Mazda and I'm loving it! May helped me to set up the bluetooth in the car and is genuinely happy to see me happy with my purchase. She has gone out of her way to make sure she is the one to help me if I have any questions about my vehicle or need anything in relation to my new purchase. Though I can't remember the names, I can also tell you that my husband's experience with the service department so far, while limited, has also been pleasant. Work is done in a reasonable amount of time and for reasonable cost. That department no different than others at quirk Mazda, you are greeted with upbeat professional staff who want to help you as quickly and efficiently as possible. The friendly and professional service recieved by everyone I have come across at Quirk Mazda is commendable. I've never been to another dealership that makes you feel that they really do want to see you happy and work hard to make sure they take care of all of your needs.

bwmiller.4

Oct 6, 2010

The people at Quirk Mazda were a pleasure to work with. Tim promptly greeted us when we arrived and quickly offered his assistance in finding us a new car. The whole process was easy and stress-free. No pushy sales tactics, which I loved. There is nothing worse than going to a dealership and feeling pressured into doing something you have no interest in doing. Tim was able to find us the exact car we were looking for and in the color we liked.When it came to talking prices, again, the process was easy and stress-free. With the help of Ray, we were able to work out a lease on a new Mazda3 5-door at an excellent price.Overall, I felt very satisfied with my experience at Quirk. I would definitely recommend Quirk Mazda to others and if I buy another Mazda in the future I will definitely go to Quirk.

dcatdes

Oct 5, 2010

All of the staff I worked with were friendly, knowledgeable, professional and very helpful. They were not pushy and did not engage in hard sell tactics. I found their answers to my questions to be frank and honest. My purchase experience was as enjoyable as I anticipate my new ride will be!

logan12380

Oct 5, 2010

I never thought I would write a review for a auto dealer, but after my experience at Quirk Mazda I had too. I want everyone to have the same car buying experiance as I did. I called last week to get a quote, I spoke with Phil and gave me a price and upon arriving to the dealership the car was outside waiting for me. My salesperson Kevin was very good and knowledgable, he knew that car inside and out. I made up my mind and wanted to buy the car. Ray went over all the options available and completed my paperwork. He answered all the finance questions I had which was very helpful. I picked up my car the following day and it was perfect. I can not say enough about this dealership. I will recommend everyone I know to go to you guys. Thanks again!

callen123

Oct 2, 2010

I had been researching and considering the purchase of a Mazda3 for over 6 months.Upon my recent move to the Quincy area, I thought Quirk would be the closest and most convenient for me. I requested an email quote on a Friday evening and Dennis responded first thing the next morning. The price was very reasonable, so I contacted him and made an appointment to drive the car.Upon my arrival I was met by Kurt, who retrieved the car and accompanied me for the test drive. Kurt was great; he knew a lot about the vehicle, but didn't try talk my ear off or bombard me with "qualifying" questions while I test drove the car. It was very important to me to concentrate on the car I was about to purchase, and he allowed me to drive the vehicle for as long as I needed and let me just think about the car itself.This is so important. No pressure or distractions. Just drive.I was unable to take the car home that day because I was giving my old car to a friend's son and my insurance agency was closed Saturday. So we did the paperwork, I was out of there within an hour, and Kurt delivered the car to my home the following Monday. Very cool.I never thought I would write a glowing review for a car dealership, but here it is.Kurt has offered to help with Bluetooth programming or anything else I might need in the future. Don't usually use dealerships for maintenance, but we'll see. If nothing else, these guys are off to a great start in my book.And I LOVE the car (Mazda3 5-Door Grand Touring).Thanks to the guys at Quirk and good luck to any potential customers with their vehicle purchase. It was nice getting that task crossed off my list.Chuck

padma2012

Sep 29, 2010

I bought my first new car at this dealership - a Mazda3 Sport, and had a great experience in terms of price, options, and ease of purchase. Michael and Tim both offered me a very good deal on leasing for a 2 year period, and I am very happy with the package.I was in touch with Tim (the sales person) a few days before I visited the dealership. Tim was waiting at the entrance when I entered the dealership, and even had the car parked outside for my test drive. Based on our earlier phone conversations Tim was able to pick a car based on my preferences for a test drive! Tim patiently walked me through the features in the car. He was very friendly, honest, and his knowledge of Mazda's advanced tech features was great. He even helped me configure the bluetooth and the Satellite Radio! Michael walked me through a set of extended warranties for the car. He gave an honest opinion on why I should NOT pick a few of the packages and why it wouldnt work for me. He also pointed me to other warranty options, and I picked one of them, and declined a few others. He showed a lot of patience in revising and re-revising the final lease contract as I altered my configurations.Tim worked with me patiently around my schedules, and In the end, I wanted to expedite the process to close the deal, and both Tim and Michael were able to meet my deadlines. Tim even offered to pick me up from my home to the dealership - a 60 mile roundtrip!! I am very comfortable calling up Tim if I have questions about using the tech package after I drove home the Mazda3. It is always a good idea to get a car and service the car with a dealership who know their products very well. Overall great experience!

kevinalmeida38

Sep 8, 2010

I went to Quirk looking to trade my used car towards a newer vehicle. I was greeted by Tim right away. He informed me he was new to the field but his product knowledge was great. Tim was very honest and friendly. I had a great experience at Quirk Mazda and would definetly recommend not only the dealership but Tim as well.

prika

Aug 31, 2010

I drive to Quincy, MA from Medford, MA to have my car services anytime I need it because they just offer great customer service. I dropped my car in this past saturday for an oil change and they let me have one of their cars for a couple of hours so I could run some errands. They were even courteous enough to wash my car!!! Although it is quite far from my neighborhood I gladly make the effort to drive there for my services.I believe any business that can make a customer feel as valued and comfortable as they can, deserves the loyalty and gratitude of their customers.

jkline713

Aug 30, 2010

I came here after trying out another mazda dealership that i was not happy with at all. I had a great experience at Quirk, working with my sales guy Ledion. Not only was he very knowledgable, he helped me figure out what type of car i really wanted, answered all my questions, and patiently waited without pressuring me before i chose which car to purchase. The "no pressure" was the key, as other places usually are super pushy. Ray was my "lets talk dollars" guy, and he worked his magic. I got a great deal that made both of us happy. A few days after I bought my car, I saw the new ads promoting no payments until November. I spoke to Ledion who passed the information to Ray, and yes, I was able to push my payments out. I highly recommend coming here

spqr78ad

Aug 26, 2010

I was recommended go to Quirk Mazda by a friend. Upon arriving I was greeted by Tim my salesman. Tim told me he had only been a salesman for a short time but his product knowledge was superior and he showed me all the details of the vehicle. Once we had decide what i was to buy. I met Phil the Manager of the store. Phil was a gentleman and truley made the buying experience for the first time in my life enjoyable! I would recommend Quirk Mazda to anyone.

dianed924

Aug 26, 2010

I am not usually compelled to write reviews on-line, however, my experiences over the years working with the folks in the service department (on my 2003 MPV) have been outstanding and I wanted to make sure this was recognized. They are incredibly customer service oriented, professional and knowledgeable. I strongly recommend them to others.

psull4764

Aug 24, 2010

Kevin was great,I felt at ease the minute i walked into the dealership,I was given 2 great options. To lease or to buy,,I leased the 2010 CX9, Kevin introduced me to the service manager and his staff, would recommend Kevin from this dealership,, good for you Quirk Mazda..

csalvo

Aug 20, 2010

I recently leased a 2010 Mazda 3 from Quirk Mazda. I was in the market for a new car since my old car had failed inspection and my girlfriend has had great experience with both Quirk and Mazda in the past. The overall experience was great; great price point and very professional service and atmosphere. Frank Richardson was very helpful, friendly and knowledgeable. He was very professional and never tried pressuring me into anything. Upon picking the car up Frank helped setup the Bluetooth as well as go through the features of the car. Since picking up the car Frank has followed up with me to see if I have any questions he can assist with. This was not your typical car buying experience. I would highly recommend Quirk and Frank for any car needs.

meahern

Aug 18, 2010

Bought a Mazda 5. Great new car buying experience. Good price, wide selection of cars (they had the color and options I wanted), and very professional. No games. 0% financing made it extra attractive. Nice people and overall a great dealership.

gregpowell

Jul 21, 2010

Dear Sir,Just wanted to express my appreciation to the folks at Quirk Mazda for their continued outstanding service and hospitality. I have taken my 2004 RX8 to them for years and have always had the best service of any dealership I have dealt with. Service Managers Mike and Jeff have always accommodated my service requests, many times on short notice. Mechanics Jimmy and TJ, have always treated my car like it was their own, provided me the best in service and have taken time to explain what they needed to do and why. Even now that I live in Florida, I still take my car to Quirk when I'm in New England, because I can depend on their continued great service. Thanks to all you guys that make Quirk an outstanding Mazda Dealership!

MarcF

Jul 9, 2010

We had done our research previously and decided that we wanted the Mazda 5 GT with a very specific set of features. We went to the Mazda website and found the exact vehicle we were looking for and where in our our area it was located. I knew how much I wanted to spend and had researched all the incentives previously. I called Quirk and asked if they had the car in inventory. They said they had. When I arrived, the car was sitting out front, the sales manager refered me to Ledion the sales rep. He showed me the car. He was very knowledgeable and he asked me a number of simple questions about what I wanted. I handed him a printout of the car with a detailed list of the accessories I wanted and told him how much I wanted to spend and what I wanted for my trade-in of my Volvo V70. They made an offer and I countered. There was never any undue pressure and in the end I got the package price I was looking for. The manager Mike then went through some service and exgtended warranty options which I declined. He was very professional about it and never tried pressuring me into anything. They had to order a few accessories and get the car ready and a few days later I picked it up. Ledion went through the car with me and helped me setup the Bluetooth as well as going through all the features of the car. Since then I had a question or two and called Ledion. He has been more than helpful. I couldn't have asked for a nicer simplier experience. I would highly recommend Quirk and Ledion.

Gibson486

Jul 3, 2010

Great Service Dealership. I really felt like the service guy, Norman, really had my best interest in mind. He even made sure that I did not over pay. Unlike the other Mazda dealers, they actually diagnosed my problems. My warranty was up, so nothing was covered (power steering pump), but that did not stop him from minimizing the expenses. When i picked up the car, I actually paid less than quoted, which is surprising today. Kudos to this place.

msau225

Jun 22, 2010

I had a crap car that was dying on me, and I wasn't sure what to get. My roommate and friends had taken me to a bunch of different dealerships, but I didn't feel very comfortable working with any of the sales people until I came to Quirk Mazda. I didn't know much about Mazdas, but my rep, Kevin Chan, took the time to walk me through every car that caught my eye. He was very patient and he gave me the space to fiddle with the cars and all of their functions(unlike the other dealerships where the sales rep would hover over my shoulder). Kevin was a great sales person- he even called me after the car was delivered to me to make sure that I was still happy with the car. I would definitely recommend this dealership, all the of people there were wonderful and above all, I'd recommend Kevin- it's hard to find a sales rep that actually tries to be personable...

jluu88

Jun 22, 2010

I purchased my Mazda 3 from Quirk Mazda in Quincy. The sales department is the possibly one of the friendliest group of individuals I've ever come across. They are understanding and offer quality service thats hard to come by. I dealt with Mike and Kevin who took their time to help and explain everything to me. I 100% would recommend Quirk Mazda to anyone who is looking to purchase a car!

deltfranco

Jun 18, 2010

I just leased my third Mazda from Quirk, I wanted to thank Scott, Mike and Ledion for helping me with my new car.I actually had currently seven months remaining on my Mazda 3 and they said they could actually trade me out of my car early and keep my payments the same by the time I left with the new car. My payments were actually $30/mo less.Thanks Again

ade1234

Jun 3, 2010

My other car is a Mazda. This dealership has the best Service Dept. Mike, Jeff, Norman, and TJ always take good care of my baby.. I like how there is no pressure to gat any other services done. Only what i need. Thank you and keep up the good work. I would tell anyone with a Mazda to have it serviced there.

Mazda111

May 25, 2010

Everytime I go to the dealership everyone knows me. I have a great relationship with Mike in service. Jeff and Norman also, but Mike always goes out his way to say hello and always asks about my family. This makes it comfortable going here. Keep up the good work.

Chaneco781

May 22, 2010

I was looking into buying a new Mazda 6. There seemed to be alot of hype about the car so I wanted to check it out for myself. The enviroment at Quirk was great. An associate named Mike helped me out with some information about the cars specs. He was extremely knowledgable and the fact that he owned one himself was good to know. After a test drive, Mike kind of understood I needed to get straight to the point around financing the car. Without getting into too much detail, he made the process seamless and my purchase of the Mazda feel to me like I got the best value on the market. All in all, Quirk doesn't mess around when it comes to customer service!! I would highly suggest Mike L. to anyone looking for awesome service.

LyndaDMcC

May 22, 2010

Good phone service as well as in dealership. Kevin let us test drive and look at several options. Aaron very helpful in explaining lease return of my Nissan. Everyone waas helpful in choosing auto, negotiating price. Car pickup was easy too.Process was simple and easy. Would recommend!

c104698

May 21, 2010

GREAT Service ! Well It happened! I was away on bussiness and my wife finally got in a small accident with our Brand New 2010 Mazda3. What should I do I thought, I told her to call Quirk Mazda where we purchased it and speak with Phil Ternello our salesperson. He directed me to the Service Manager Mike Grisolia. Mike told my wife not to worry there were experts on insuance and to bring it right in and he would take care of all the necessary paperwork and get her into a rental right away.My wife arrived at the Dealership and spoke with Mike he then explained the damage was really mimimal and there was no need for a claim. She Agreed to the repairs and a 7000 mile Maintenance service & tire rotation. After 1 Day she received a phone call stating the car was ready. WOW. She got the car back in 1 day and upon arival Mike took the time to go over the repairs and Expalain a few options that we still did't know how to use since the car was still so new.Thanks to Quirk, and the Serivce and Bosyshop at Quirk. YES THANKS for taking care of my family. yes Quirk Works for Customer Satisfaction.James and Paula

jon1988

May 20, 2010

My family went to Quirk Mazda when we were in the market for a new car. We did not know for sure what we were looking for in a new vehicle. Even though we did not end up purchasing a vehicle there, Frank made the experience at Quirk Mazda enjoyable. There was no pressure and Frank was very knowledgable about the vehicles he showed us that day.

llopes

May 19, 2010

My experience with this dealer was a refreshingly positive experience. This started with the Sales Mgr Dennis and involved preliminary communication by phone and email. The positive experience continued at the dealership with Dennis as well as the salesperson Frank and the Business/Finance Mgr Mike. They were knowledgeable and courteous, did not rush during the test drive and discussing questions etc, and the review of the vehicle upon pickup. I will definitely recommend these gentlemen to anyone looking to purchase a new Mazda. Thanks

thatmazda3guy

May 18, 2010

The main thing i can say after buying a 2010 Mazda 3 from Quirk is that they were no-nonsense and no pressure. A gripe i have about some of the other delaers i contacted was that they refused to negotiate, or even communicate for that matter, via email. its 2010 dammit! the days of expecting every person to come in are over! i didnt want to drive an hour to get a quote when i knew exactly what i wanted already! Dennis emailed back and forth with me for serveral weeks actaully, and had no problem doing that. The bottom line was the price, and his was the cheapest by far and had a few features that i didnt even want and werent included in other dealer quotes. When i finally went in after getting the lowest price, John b. sat down with me and did the deal and was very cool. when i came to get the car a few days later he even got an autograph for me from a famous friend of his that we had previously discussed when i first came in...overall it was a great experience

d1114

May 17, 2010

To whom it may concern,I was in desperate need of a new car, and i was pleasantly pleased with the service that was provided to me. Frank richardson was my sales repersentative and he was extremly kind. He answered all of my questions and then some. I love my mazda and i would definitely recommend to anyone.

nhussain

May 17, 2010

Dennis was great. i asked for a quote on a new Mazda 3 from a bunch of dealers and Dennis (and one other) was the only one to actually give me a price. t the rest just sent me emails asking me to come in. Dennis understood that I wanted to a quote before I went to a bunch of dealers. also the price he gave me was inclusive (n hidden destination charges or loyalty credits like the other place). I really apprecaited someone being clear and upfornt with me and not making me waste my time or feel like I have to0 haggle etc. dennis is a great guy.

romhay

May 17, 2010

I recently bought a cx-7 from Quirk Mazda and the staff there were extremely helpful. Prior to this I had a cx-9, also bought from Quirk Mazda, and that experience was instrumental in my decision to return. When I got the cx-9 in 2008, I had emailed several dealerships in the Boston area for prices. Quirk was the only dealership that didn't try to make me come in first and were very open about the best prices they could give me. I came again this time because of that level of honesty and was not disappointed. Dennis was very open as I emailed about the cx-7 this time around, and when I came in Kevin could not have been any more helpful. I didn't feel any pressure to purchase a vehicle, and felt very comfortable with all Quirk's employees. They were knowledgeable, fair, forthcoming and made the decision for me a no-brainer.

g35kyd

May 17, 2010

i went to quirk to look for a car and my sales guy Raymond Ng was very professional and very helpful in finding me the perfect car for my daily routine as i do drive a lot everyday the car i bought was a 09 mazda cx9 the car is very comfortable and the styling was real nice also. i cant thank him more for helping me find the right car

musclehug

May 17, 2010

The sales persons that I worked with were very helpful, were patient with me as they took me on test drives on three cars I was interested and did not make me feel rushed even though I made my decision to purchase my car after the dealership had officially closed for the day. The manager of the service department was also very helpful and friendly when I was introduced to him and when I emailed him with questions regarding my new Mazda, he sent me an email back within an hour. I have been impressed with the level of service I received at the dealership and would highly recommend Quirk Mazda to friends. Thank you.

igotwetfeettoo

May 16, 2010

To Whom It May Conern,Initially I had no interest in buying a Mazda SUV, but took a look anyways to help me make an informed decision. I was very impressed by the sales associate whom went above and beyond the call of duty to help me get a great deal on my CX9. If not for the great deal and customer service I would have bought a Highlander.

Tori3

May 16, 2010

Frank ws knowledgable about the cars; I told him what I wanted and He didn't try to push me he just gave me the options I had and talked me thru the pro's & Con's and worked with his manager to get me the best price for the car. He made me feel very comfortable with my purchase.

fuzzy1777

May 16, 2010

I went to Quirk Mazda looking for a used car. Ray was extremely helpful and accommodating. I was looking for an reliable vehicle. He showed me a few options and let me choose from those without pressuring me. The next day I got stuck in traffic on my way to pick up the car. I arrived at the dealership at 5:40pm and he rushed the paperwork through and got the car registered and inspected before they closed at 6:00pm. I would highly recommend Quirk Mazda.

mannyliu

May 16, 2010

I've been to several dealerships and didn't get too much help without the salesperson being overly pushy to buy. I've been on the market for a little over 2 months looking for a Mazda 6 and was already committed to buy, but had to look to see who won't charge me too much over the sticker price. I finally found a dealership that is not only helpful with the sales but really helpful with the finance part. Ray Ng was the person who I dealt with when it came to choosing the right finance company and getting the best rates for me. With his help and patience in teaching me what I'm signing up for with my payments and such, I not only left with the car I wanted but a better understanding of what goes into my payments and the interest I would be paying. Along with Ray Ng, Michael Luu was also helpful with some of the things I needed to know about the finance company and Michael also gave me a quick tutorial on the Mazda 6 and showed me a few things that I couldn't find online about the car. My experience at Quirk Mazda was excellent and I would recommend everyone to go there because these people aren't there to fool you into buying a car, but will tell you everything you need to know about all aspects of your purchase.

jkyc168

May 16, 2010

Raymond got me a great deal. He was very helpful through the whole process. I would recommend this dealership to all my friends. Raymond made my experience painless. Every step of the way he explained the details and options. I will return to this dealership for all my servicing.

2me

May 16, 2010

I have purchased cars from Quirk 2 times in the past. This time again it was a thoroughly hassle free and enjoyable experience. Frank was extremely professional and took the time to make sure I got the Mazda 3 that fit my needs at the price I expected to pay. There was no sense of being forced into a high pressure sale.My sense was he really wanted to make sure that I would be happy with my purchase. Mike, the service department manager, is someone I have dealt with for a number of years and has always made sure that the service on my cars has been taken care of on my schedule.This time around he got down on his knees himself and put on the wheel locks on my new car so I would not have to wait for a technician to become free. Thank you Mike! The friendliness and professionalism displayed at Quirk Mazda is why I will always consider them for my next car purchase.

Jack O' Brien

May 16, 2010

"I wasn't sure I even wanted a Mazda 3..until I spent sometime with Kevin and Ray. This will be my 3rd car, i've rarely experienced any salesperson who has the quiet,confident professionalism to make an impulsive buy so relaxing,reassuring & pleasurable an experience as Ray and Kevin did. Kevin was quick to find the right Mazda 3, and also Mike & Ray rapidly sifted through the lenders & arranged amazing financing. It was an indulgent,fast & fun experience-what you dream of-when you want to buy a gorgeous, brand new car. I would definitely do business with them again. Many thanks to Mike, Ray & Kevin.

maikarumba

May 16, 2010

I recently bought a brand new mazda 3 from Quirk Mazda and had the best car buying experience. It was painless and easy, Ray was a big help. I felt like he really listened to what I was looking for and provided me a few financing options for my new vehicle. I would recommend this dealership to all of my friends and family. If you buy a car at Quirk Mazda ask for Ray.

janerotondi

May 16, 2010

I knew that I wanted the CX - 9, I was quite specific about the color and the options. I could not find it locally. I went to the Mazda inventory search and found what I was looking for at Quirk. Within minutes of my call, Dennis confirmed that they had it in stock and quoted me a price. Everything was pretty seamless, all questions, emails, phone calls were answered in a timely manner. Thank you Dennis for a job well done.

bulldog123

May 16, 2010

The experience I had at Quirk Mazda was awesome! I purchased the 2010 Mazda 3 Hatchback and loving the vehicle. The process is low pressure sales everyone was very helpful ecspecially Michael Luu and Kevin Chan. They took the time to find out exactly what I needed. Michael is great helped me with the financing of the car, very friendly and helped me choose the right warranty that best suits me of my daily driving and answered all my questions. Kevin is a fantastic salesman his personality is great such a people person not looking only for the sale but to really help you choose the vehicle that best suits you the best. I would definately recommmend Quirk Mazda to everyone that is in the market for a new car cause they clearly know what they are doing there. Ask for Michael or Kevin, they will help you as they helped me!

choroszy

May 15, 2010

This is the second car from Quirk Mazda that we have purchased in the last 11 months (Mazda 3 Hatchback in 6/09 and Mazda 3 Sedan in 5/10). Considering the outstanding and professional treatment from their staff, particularly Dennis Werkheiser, we plan to use Quirk for future purchases as well as referring our friends and family members to them. It is simply a stress-free environment to conduct business in.

lsky

May 15, 2010

My car got totaled in accident, thank God it was a Mazda for safety reasons!! I have had 4 mazda's all bought and serviced at Quirk. I will not get a car from another dealership, I have had such a great experience there, from Phil taking care of me in Sales, and Mike servicing my cars in service. Their customer service has been exceptional, I would highly recommend!!

Kimberly1115

May 15, 2010

I purchased a 2010 Mazda CX7 a couple of weeks ago, and am very happy with my purchase and experiance. Dennis took great care of me and made sure I was comfortable with picking out what I needed and a price that was in my price range! I did not feel overwhelmed or pushed like I had from previous dealers I had visited. I would come back to anytime!

bmazda

May 15, 2010

you can't ask for a better experience with mike...no matter how little or big your problem is, you know mike will take care of you. i know, when i go to quirk mazda, i will get great service and nowadays that's very important. i've dealt with other service departments and have found quirk to be the best because of someone like mike!!!

cbatts

Apr 13, 2010

Our Salesman (John Bonner) gave us the best experience we have ever had car shopping. He was courteous, knowledgeable and well spoken. It was a pleasure purchasing our car through John and we give him our highest recommendation! He made our car buying experience a pleasure!

sony625

Apr 12, 2010

I chose this dealer which is 75 miles north of my home even though I have a Mazda dealer with 5 miles of my location. I originally did this because of the large selection they had online to chose from but in the end it was the treatment from the staff that I enjoyed most. The salesman I dealt with , Frank Richardson, was a very polite and attentive gentleman. He answered all my questions and concerns. The purchase process was as painful as can be and also Ray was helpful in explaining all the finance and quaranty options to complete my purchase. I just had to make an appointment to come in and have a accessory installed. The service manager, Mike, was the person who answered my phone call and was super friendly and helpful, as was the gentleman in parts . It doesn't seem like such a chore to drive 150 miles round trip to have my car service when you are treated with such enthusiasm. Great job Quirk Mazda team....I look forward to buying my next car from you!

justinr21

Apr 6, 2010

This was my first car-buying experience, and Quirk Mazda made it a terrific one. I requested a quote for a Mazda 3 Sport from the dealership's website. Dennis sent me back an e-mail with the specs on the vehicle and the price (a good one).I went in. They let me take it for a spin (by myself, which I liked. Less pressure, and it shows they trust their customers). Michael then took care of the financing aspects and went through additional buy-ons to the vehicle. Unlike some other dealer experiences of which I've heard, and (other businesses as well), there was very little pressure. He simply explained each of my options and why he would recommend them. Frank basically walked me through the rest of the purchase, paperwork, etc. He also had a casual conversation with me while we waited for some of the paperwork to go through. Very friendly. Was NOT your standard self-important salesman. I am still in shock over what an easy ordeal this was. Everything I've heard about buying a new car made it sound like a nightmare, and while I'm sure that's true in some other places, it wasn't at Quirk Mazda. I can not recommend them any more highly. *As an added bonus, I absolutely love my car.

jlnicholson

Mar 23, 2010

I will recommend Quirk to everyone I know. Lou was fantastic. Down to earth, honest and knowledgeable. I went in there not sure what I was even looking for. Lou talked to me, found out what I liked and brought me to the perfect car. I went in expecting just to look around and left with a great deal on a brand new car that I am in love with. I am a girl and I went by myself which to most dealerships I've tried, means an easy target to take advantage of. Lou and his manager were very respectful, not condescending, and honest. They asked what I knew about cars and what I understood and explained the things I wasn't familiar with. They didn't automatically assume I knew nothing just because I am a girl as I have experienced elsewhere.They really made me feel like they were there to make sure I got what I wanted not just what they wanted to sell me. They didn't try to push any unnecessary extras on me or push me into buying anything I didn't need. They are great guys and anyone who is looking to buy and has questions should go see Lou at Quirk Mazda!

abmum

Mar 1, 2010

Let me start by saying that I have read the negative reviews and I feel the people writing them should be as critical of themselves as they are of any dealership. The consumer has the power in the negotiation, so you shouldn't complain of the price you pay or the techniques which are used. Do your research and understand the process. Definitely check out http://negotiationdynamics.com for help on this. Remember they are a business, trying to make money just like we are trying to save it. That being said, I actually enjoyed buying a car this time around. I dealt with Kevin Chan for the most part. He could answer every question I had and was enthusiastic about doing so. He helped me buy a car instead of trying to "sell" me a car. I knew what price I would be happy paying for the Mazda3s GT I purchased and negotiated as such. The turn around time on the whole process was about 3.5 hours which I feel was super fast for buying a car. Dennis (Sales Manager), Ray (Finance Manager), and Kevin tried to expedite everything as much as they could. When I was waiting for my car to be tagged, Kevin even walked me down the road and bought me a coffee. It was a nice personal touch that was something that couldn't be faked (the papers were signed, he didn't need to do anything further). I will tell you that alot of the other sales reps looked intimidating and didn't look approachable. They looked like "car salesmen". That may not be fair to say, but its an observation. I will finish by saying, if you go here, ask for Kevin, Dennis and Ray and your experience will be just as good as mine - I'm sure of it. I just had my co-worker go and she would say the same thing.

love_my_mazda

Feb 16, 2010

I can't believe the negative ratings that Quirk Mazda have received. Frank in the sales department was friendly, professional, honest, and helpful and Mike in the service department is always more than helpful. Going to Quirk Mazda is a pleasure, and I hope to buy many future cars there.

jonschwartz

Feb 15, 2010

From start to finish, these guys were top notch.First: I called them up while trying to price match the car I wanted (2010 Mazda 3 GT Hatchback) and they were the only ones to give me an out the door price with no hassle or hemming and hawing or trying to make me come in to talk.Second: They gave me the best price after I was able to get prices out of other dealers. Even after I gave the price I was given to other dealers, they turned away business rather than price match. (Quirk initially didn't have the color I wanted so I was looking elsewhere).Third: When they finally did get the car I wanted in, it was easy and painless to get the price negotiated and we got some really great incentives.One sticking point was my trade in. They offered me almost nothing. Granted, we couldn't keep it started when they came to look at it, but that was just the battery. I was able to talk them up a bit. In general, I'm really happy with my experience with Quirk and would recommend them to anyone.

dso_z

Feb 12, 2010

My wife and I were looking for a 2010 cx-9 sport with heated pwr. seats, remote start, auto dimming rear view mirror, and a backup camera, black with black int. We looked at four different dealerships (Quirk, Metro, Wellesley, and Mazda Gallery). Metro and Gallery were ok to deal with but they couldn't get us the options we wanted for the price we wanted. Wellesley was the worst to deal with, there general manager kept calling me at work and telling me that there was no way that I could get the cx-9 with the options I wanted for the price I wanted, the manager there was very rude and accused me of lying about the price I told him Quirk could get us the car for. Dennis Werkheiser from Quirk Mazda on the other hand was great to work with, he found us the a cx-9 with the options we wanted for about $1500 less than the other dealerships. We were very pleased with everyone from Quirk Mazda and would recommend them to anyone.

nickrosa_88

Feb 5, 2010

Strongly recommend Frank Richardson, an outstanding professional. Very helpful, patient, always available. He will make everything possible to get you a good deal and out in the street with the car you want. Quirk Mazda has a extensive inventory with all sorts of cars and prices.

pmr

Jan 7, 2010

This dealership was by far the best one I had ever been to and done business with. The low pressure, friendly and customer oriented staff were a pleasure to work with. Not only did they always cater to my price point - with no high pressure up-sell, they patiently helped me make the best car selection for my needs. Don't waste time with anyone else, Quirk Mazada, Quincy gets a A+ from me. Highly recommended.

christelg725

Nov 19, 2009

I want to let everyone know that Quirk mazda is a great place to do business. I called them to see if they had my car in stock. they gave me a price and when i got there, the vehicle was ready for me to test drive. Frank was very informative, knowledgeable, and friendly. I bought the car on the spot and everything from there was a breeze from the finance office to picking up the car. Congrats on your wonderful, service I am going to reccomend Quirk mazda to all my friends and family!!

stackph

Aug 11, 2009

Wow - what a wate of time dealing with these guys. I took a day of work to buy a new car and went to Quirk Mazda. I test drove the Mazda6 sport, liked it and wanted to purchase it. We spent 20 minutes test driving the vehicle then 1.5 hours running some numbers that gave me $500 off MSRP. We left and went to an appointment in Boston and once that concluded I responded to a number of voicemails from the dealership - I told them I wanted to buy a car that day and that they needed to include the manufacturer rebates (at the time Mazda was offering $1500 rebate on 2009 model year as well as 0% financing for 36 months or 2.9% financing up to 60 months) Quirk offered me 4.9% and no rebate. In total I wasted 5 hours dealing with these guys - they just did not want to sell me a car!! I drove from Quincy to Danvers and purchased a Madza6 Touring from IRA. The experience at IRA was exceptional. I had test driven a car and agreed on a sale within one hour.If you want to buy a car don't go to Quirk because they do not want to sell them to you!!

ScottCur

May 14, 2009

went to this dealership and I met the General Manager Nader at the sales desk because all the salespeople ran the other way when they had seen a new customer on the lot like they were scared to sell a car to me. So I asked this guy nader to help me and to let me test drive a new mazda and he said hang on while he gets someone to assit me. Well he didn't really go anywhere to find someone, he had asked someone else to find someone for me. So I proceded to speak with him about the vehicle and let me start by saying he was rude, and he knew nothing about the product and he had the personalty of rock.. And that is being nice. Well after 15 mins of standing there talking to this idiot I got a saleswomen to let me drive the vehicle I was interested in. I knew the vehicle options and features so it really was no big deal that the sales person did'nt even show them to me. All she did was pull up the car put a plate on and said I will see you when you get back, and when I said I was not from around here she said just take 4 right hand turns and I would end up back here. So off I went be myself and when I returned the sales person was waiting with the bunch of sales people smoking butts. I got out of the vehicle and she asked the famous question so you ready to buy it, And I said no I wanted to look at other vehicles and she said thanks for nothing and for wasting here time. So I went into the dealership to tell her manager what she had said to me and said it s true you stroker and he then said get the f out of here. I can not believe this is how they treat people. Stay away from this place they do not care about people and they dont care if they sell vehicles to people they must be all rich inside the quirk dealerships. I'm going to email and post to every board that I can about this place and the two poeple I delt with, Nader, and Ana and how they mistreated me. The worst dealership in the whole world. STAY,STAY,STAY STAY AWAY!!!!!!!!!!!!!!!!!

BOS1028

Apr 8, 2009

This dealership is deceptive at best; I would suggest that you stay away. They had a Mazda 3i Touring advertised for $13595. I called the dealer and spoke with a sales manager, I asked if the car was still available and he said yes it was, this was at 3PM on a Monday. I got all the details, engine size, interior / exterior color, all options this car had installed etc and wrote everything down. We also talked about financing and I asked if there were any hidden or additional charges. He said there was a $299 processing fee, $111 for plates / registration and $29 for inspection. I go down to the dealer the next morning at 10 Am and I meet the same guy, he hooks me up with a sales person and all the while I am saying that I am here to test drive the car in the ad for $13595. The sales guy grabs the keys and we go for a test drive. I say if the terms are still the same I want the car. He goes away and comes back 20 minutes later and writes down a number, $16200 + $780 destination charge so we are now talking $17000 for a car that was advertised at $13595. OK, now I know they are screwing with me, I ask what happened to the $13595 price and he tells me that car was sold yesterday. I ended up walking out, the car I test drove was the exact same year, model, color and had exactly all the same options as the one advertised and I am sure it was the same car, I had written everything down in detail before I went in Bottom line, the specials they have advertised they have no intention in selling theses cars at these prices and they will never tell you about the destination charge until you are in the door. Also, the same car is still listed on their site for the same price and I am sure if someone called today they would tell them it is still available. I ended up going to a dealer in Norwood and buying there.

hong kongvip

Apr 6, 2009

My family bought total of 4 cars from this dealer. About month ago, I decided to go back there for another Mazda. When the salesman by the name of Frank find out that I am in the market for a CX7, he treated me a king. Somehow he talked me into buying a CX9 which I clearly told him I cant afford it. He than get the GM involved and keep playing with the numbers. So Frank and his GM had be signed all these paperwork and modified the contract which clearly stated the purchase is conditional and the final sale will be based on my final decision. I left the dealer with an unsigned check to secured the final price. Myself and the GM had verbal agreement and the modified contract which we both initial when we change the terms and condition of the contract. Anyway, when I told them there was no deal on the CX9 and I wanted my unsigned check back. I was told they already made a deposit with my check. The dealer knew they made a mistake on that and they immediately had the salesman Frank to take us to the Braintree Headquarter for reimbursement. Frank followed me to the bank and I made deposit with the dealer check.When I checked the balance on my account, I found out that they had canceled the check that they issued to me. I went back there few times trying to solve the problems and they treated me like dirt. I finally get myself an attorney and issued them with a demand letter. When I get the correspondent letter back from the attorney which represent Quirk Dealership. The denied making any mistake. They also lied about the verbal agreement and the modified contract. The dealership never submitted the modified contract to their attorney. The GM and Frank and advised their attorney about the verbal agreement. I talked to many of my friends and they also stated their experiences with Quirk were negative. Most of the reviews of this dealership posted by other people on the web are also negative. I am in the process of filing a complaint with the court against Quirk Mazda in Quincy. Mass. But since they already lied about the verbal agreement and they made the modified contract disappeared. I know my chances to win this case is almost zero.

chrischi4u

Nov 20, 2008

to bad i did not see this website before. seriously think twice if you want to go. it was a waste of time. totally unprofessional. the sales guy had his cigarettes on the table, was moving like a snail and did not even look at me. he looked like he was punished to work there. i was offered 5000 usd more after my first visit and he came back smiling after his manager told him the new price. they did not even make a counter offer just told me they dont want my car. i doubt the service is better in sales. so think twice!

diahman

Apr 24, 2008

There should be a double 'no' for 'would you recommend this dealership'. We had just about the same experience as amcateer in the previous post. We were quoted one price via email and when we got there we were told by both the sales rep and then the manager that there was a 'miscommunication', they meant to quote us a price $995 more than they actually did. But since they were such 'honest' businessmen they would hold to the price if we bought that day. I told them we'd be back later that afternoon if we were interested and on the way out our sales rep ran after us and informed us that the manager said that the price was actually only good right then and if we left then the price would go up $500. You couldn't pay me to buy a car from these guys.

amcateer

Dec 16, 2007

It seems as though I should have checked this site before engaging in a conversation via an "internet quote" with Brian H. It was a complete "unethical, deceptive" qoute....just to get you in the door! When I asked him to put it on a purchase and sale form, sign it, and fax it to me to save time and ensure it was a genuine offer I received 2 hours of hassles. After many calls, scribbles on a blank sheet of paper multiple times(without a description of what I would be buying,etc), and a ridiculous attempt to say "I don't understand what you want from me". I received a call saying that "we can't fax you a p&s because of company policy". COME ON????!!! How shallow can you be? Talk about a dealership that won't stand behind their "hot air"..... I did receive a faxed, signed p&s from 2 other dealerships...and would recommend you doing the same; save some gas and time!I WOULD NEVER WORK WITH QUIRK MAZDA!!!! I went into the Norwood Mazda I would HIGHLY recommend working with (so far)!

willardsimmons

Aug 19, 2007

My wife and I stopped in here on a Sunday to take a look at the Mazda 6 hatchback. There were a couple of salesmen outside. I told him exactly what I was there to do: check out the mazda 6 and see if it's the car for us. He walked us around a couple of cars from the outside only (didn't invite us to look in one or sit in one), then he said we needed to go inside to fill out some paperwork. After I was honest with him and told him that we were not going to buy that day, but wanted to see if the Mazda 6 was the right car for us, he said, "ok, i'll go check on our inventory." A few minutes later he came back and said, "sorry, we can't let you do a test drive today because we're too short-handed". I was really surprised by this. He said, "that's our policy. We only do test drives if you have an appointment". I've never heard of a policy like this. Looking around the showroom, they certainly didn't look busy. There were a couple of salesmen waiting outside for the next customers to come in. So, I pressed back on it and told him that I thought I was getting "brushed off" and that I would like to talk to his manager. He walked me over there and the manager took one quirk look at me and said, "I'm busy, I'll talk to you in a minute" and then continued his conversation with another salesmen. Very rude.I was wearing a t-shirt and jeans while I was there. Maybe they didn't respect me because I wasn't wearing a suit and tie on a Sunday? Not sure. We stormed out of there and they didn't seem to care one bit. If you are not buying that day, they are too busy for you at Quirk. It's better to stand around outside waiting for a fancier customer, then try to get me interested in a Mazda.This dealer is not recommended! We went out of our way to drive over there and we will never go back.

Eternity

Jul 29, 2007

I stopped going there when I was charged $56 for an oil change. It was plain motor oil and didn't include anything else. That's right. $56.Changing engine oil involves unscrewing a bolt to drain the oil, unscrewing the filter, putting on a new filter, and refilling the engine. There is also a small fee to dispose of the oil (assuming the dealership doesn't use the used oil to heat their dealership as most do).I called to complain and the service manager told me "I know I know, I told the owner not to raise the price, but all the area dealerships are doing it." Newsflash buddy, the average is between $15 and $20 in the area. I told him I wouldn't come back, and he said "surely [I] shouldn't make threats [I] don't mean".I never went back. In fact, I purposely excluded this dealership when I bought my last two Mazdas since then.Now I know why they call themselves Quirk.

lieutenant_colonel

Jun 30, 2007

What a horrible experience we had at Quirk Mazda in Quincy MA, I went with my girlfriend to help her buy a new Mazda. We were quoted a great price on the phone and we thought we were getting a great deal because it was the last day of the month. So we went in to buy the car spending two and a half hours test riding and filling out paper work. Everybody seemed polite and friendly as was the young salesman, except his personal story kept changing, about what he drove and where he came from. Everything was going smoothly up until the last moment, everything was done; credit check, throw in the floor mats shook hands with the sales manager etc. Starting to relax and convinced we were about to sign and buy the car we leaned back in our chairs. The sales manager came swaggering over saying "there's a problem". As my heart is sinking he tells us they can't sell us the car we drove and stood around for almost two hours at this price, he claimed the young salesman quoted us for the wrong car. I was in shock after spending all afternoon there. Bait and Switch I never thought they did that any more especially in a large dealership but here it was happening and my precious Saturday was wasted at Quirk Mazda, all we could do was walk away. After all that, shouldn't you, as a manager, just sell the car if you made the mistake?

Mike McAlice

Jun 5, 2007

Worst expereince I had at a Mazda dealership. I asked at the desk to speak with a salesperson. Half an hour before anyone came to speak to me. After repeatedly asking where my salesperson was, the person at the desk finally got up and left; coming back with someone. I told them I wanted to test drive the RX-8. I was told I couldn't before I sat down and discussed what options in which I was interested. I obliged and spent about ten minutes telling him that I did not really know what I wanted because i hadn't driven the car yet. All the while he was being very hostile and talking to me like I "just don't know how these things are done." When he finally said we could go for a drive, I was encouraged...until he asked me to see my license. He told me that because i am only twenty I can not test drive their cars. He then smirked and made a comment about my parents paying for such a nice car(pretty rude). I told him I was paying with my signing bonus and he shut up real fast. At that point I was just disgusted, and I had already wasted almost an hour at this place, plus the drive there. I just turned and walked out. The guy actually followed me out the door, telling me we could go for a drive; I just had to sit in the passenger seat. I went straight to route 1 and found the dealership there. Test drove an RX-8 within twenty minutes and bought my car a few weeks later.

TechMiser2

May 6, 2007

My wife and I came in to view and possibly test drive the CX9 Limited. The sales guy who accosted us almost insisted that we sit down and answer myriad questions before we could look at the car in the showroom. Once we sat down, he insisted we answer all his questions, including trade in and what competitors we were looking at. He stated, "That's the way we do business here, before we spend our time with a customer." Note: this was a Thursday morning and no customers other than my wife and I were present. I should have walked then, but instead I relented and gave him the information. When I told him what other vehicle we were looking at, he scoffed, got up and went to the manager's desk and back, then insisted that we go to the other dealer before he spends any time with us, because "that's the way we do business here." Having come from the manager's desk, he was either told to do this or it simply was his gambit. We'll never know. We got up to leave, and I tossed the brochure on the conference table and it slid a little further than I intended, almost sliding off the table. He berated me for throwing the brochure at him. I asked him to stop being a jerk, and he said, "That's Mister Jerk to you." Indeed. Needless to say, we can not comment on the work or pricing.

MoopMeep

Aug 22, 2005

They seemed nice in the beginning but they gave me a price for my trade in that was too low. I told them it was too low and I would think about it but they started using high pressure sales pitch. They told me that Mitsubishi was going out of buisness so I should trade my car to them for the price they wanted because the car would be worth nothing in a few months when mitsubishi is out of buisness (a lie). Then when we were going to leave they all of a sudden raised the trade in value +2000 dollars. We didn't want to deal with them so we left but as we were leaving they were saying things to my wife, she got so made that she ended up throwing a bottle at their building.