Used Cars for Sale at Randall Ford in Fort Smith, AR

Jerry Bridges

Aug 13, 2016

Love Randall Ford Service Department and the professionals that work there.

Mary Duerr

Aug 11, 2016

prompt friendly service as always. staff was friendly.

David Wright

Aug 1, 2016

Great experience! Randall Ford has always been fair when servicing my vehicles.

Diana

Jul 20, 2016

I made two trips to Ford to find out information about tires for my truck. Michael and Isaiah were both very patient with me they helped me pick out my tires and applying for the ford credit card. they made the task easy and I was very comfortable working with both of them. they deserve 5 stars in my book. shuttle driver also nice.

fred snipes

Jul 15, 2016

brought in our new ford pick up for steering wheel button control problems one day service fast friendly good work. great service department. thanks for being there.

Shawna Mims

Jul 15, 2016

I have a Dodge vehicle, but before my Dodge I had a Ford. I received all my service to my Ford from here and because they were so wonderful, I decided to bring my Dodge here vs a Dodge dealership. Thanks you all for taking good care for me!

David DeBow

Jul 7, 2016

WAS VERY HELPFUL AND EXPLAINED EXACTLY EVERYTHING THAT THEY WERE GOING TO DO AND WHAT WAS NEEDED

Caleigh Talamantez, grandfather, Kevin Walker

Jul 5, 2016

Chris Davis answered every question promptly and professionally over the internet for an out of town sale. When we arrived at dealership, Mr. Davis, the dealership and staff, and the vehicle were exactly as promised! No car games, just great, honest service. We will definatly be back for our next purchase.

Larry Hedge

Jun 25, 2016

So far loving the Escape. Good size for my needs and comfortable.

Carl Heflin

Jun 24, 2016

I appreciate the e-mail from David Hardwick concerning my free oil change. David is an outstanding service manager for Randell Ford.

Dale Walker

Jun 22, 2016

I am very pleased with the service we received at Randall. The staff was very helpful and the problems we experienced were solved quickly. Great job!

Chris Driggers

Jun 17, 2016

The service was great as usual. I think Mr. Hardwick, the service manager, is doing a great job with his staff.

Mariah Mcginnis

Jun 13, 2016

My brother, Michael, and his boss, Jeff, recommended just to go to Randall Ford. I didn't plan on buying anything that day. I was just looking around to see what i would like. Little did I know that the sales rep, Jose, was really good at his job. He found the car that is prefect for me AND he got it within my budget!!! When it is time to up grade we will most definitely be going back.

Larry Meadows

Jun 13, 2016

I have a 2008 Ford Escape. Mike helped me and did an excellent job. If I need further work done, I'll definitely call him.

Phil Malone

Jun 6, 2016

Amazing is all I have to say. Everyone was nice and extremely helpful, from helping us find a tow service to almost having to rent a car. There was nothing they didn't try to help solve. The parts department went over and above to accommodate. Techs didn't stop looking or testing to get the problem solved and all the mechanics that helped were polite and had a great since of humor as well as assisting the techs. Randall Ford of Fort Smith, your AMAZING!!!

AJ LEE (aka Arlynn J)

May 16, 2016

I did not experience any problem with the staff, waiting area or service to my vehicle.

Kristy Mcbride

May 11, 2016

Purchased a 2014 focus a year ago brand new and had transmission trouble the entire time. Called up our salesman and explained the issues and they bent over backwards to get us out of it and in a 2016 fusion. Very very happy.

Tommy Thrift

Apr 23, 2016

Everyone is very nice every time we go - but still waiting on nitro machine to be fixed so we can get put in new tires

David Guinn

Apr 18, 2016

Great did a good job as always Enjoy having you work on our vehicles

Ronald Dodd

Apr 16, 2016

Pretty good service. Sometimes I think it takes too long though.

David and Lorraine Cravens

Mar 28, 2016

One of the reasons we began buying from Randall Ford was because of our family relationship with the Randall family, next because the cars sold were dependable and American. What kept us purchasing cars from Randall Ford was the excellent local service.

Gail Fisher

Mar 25, 2016

After getting an estimate, appt. made. Dropped off my car & was given a ride to work.Called a couple of days later to let me know my car was ready. No hassle !!

Mike Barnes

Mar 22, 2016

I can always count on Randall Ford to take good care of the truck i bought from them.They gave me a good price on my truck and good service after the sale. What else could you ask for!!!!!

Robert Patterson

Mar 21, 2016

Pleasant purchasing experiance as Brandon and Dakota went out of their way to make this deal work for myself and my family! Thanks GUYS!

Marshall Sharpe

Mar 21, 2016

Coffee and donuts were great. Newspaper was available and surroundings were clean.

Brent

Feb 1, 2016

I had a very difficult time getting to a service advisor. I had to call back several times to get an advisor on the line. The lady that was answer the calls for the service department had no clue what was going on. Very frustrating when I all that I trying to do is schedule an appointment for a tire rotation and balance.

Martha Pettus

Feb 1, 2016

Everyone was very nice. They were very good at doing all the maintance and checking for the 60 thousand mile check up.

Arnold Crawford

Jan 26, 2016

Work was done OK but, price was a little high considering what little work had to be done...

Wayne Hancock

Jan 22, 2016

It was fine. Everybody was very polite. Blah, blah, blah, blah. Is that 50 characters?

Rebecca Hale

Jan 22, 2016

I purchased a 2016 Ford Escape. The service was wonderful. The staff made you feel very welcome and were very helpful.

Rick Storment

Jan 21, 2016

We bought an F-150 extended cab. Chico was great. We did most of it over the phone. When we arrived at the dealership he greeted us at the door and we were in and out in an hour. VERY HAPPY!

William Davis

Jan 19, 2016

I absolutely love my new 2016 Ford Mustang! I cannot believe I waited so long to own one!

Nancy Dupire

Jan 12, 2016

Service was good but when I got to there to pick it up, the total was $50 more dollars than what I was quoted the day before. They gave me the lower price, but I'm not sure how that even happens.

Zandra Pierce

Jan 11, 2016

I made a 1:00 appointment to have a recall fixed and was told it would take a couple of hours, dropped my car off at 12:30 and was on my way back home before 3. Everyone was very friendly and helpful even though I was 30 minutes early and it was lunchtime at Randall's.

Johnnie Newman

Jan 11, 2016

The salesman Sammy Atkins was superb, love our new gently used Ford.

Claudette Adams

Jan 9, 2016

Second time to bring my car in for a loud road noise. First they thought a wheel bearing was going out and service did replace it. Had to bring it back because the noise was still there. Ended up being a bearing in the transfer case going out. It was fixed and my car drives fine

Gail Fisher

Dec 30, 2015

I have a Mercury Mariner. I took it in one morning on my way to work because steam was coming out from under the hood. My radiator and coolant system was cracked. They called me & let me know the problem & a quote later that morning & it was fixed & back to me that afternoon. They worked with my Ins. Co to get it paid .

John Gibbons

Dec 24, 2015

Dave is and has always been excellent in scheduling my vehicles in for serviceing. Work is always accomplished in a very timely manner.Mr. Hardweck is an asset to the Randal Ford company.

Mary Cole

Dec 22, 2015

The problem was resolved within the estimated time.

Fannie Booker

Dec 20, 2015

had noise coming from dashboard on passengers side. It was fixed and no more noise.

Tommy Farris

Dec 13, 2015

Dave in the service dept was amazing. Got me checked in about 6:15am which was sooo helpful so I didn't have to take off work. Thanks DAVE!!!!!! They got my truck fixed and back on the road the same day. Needless to say I was very happy Tommy

Tommy Rose

Dec 12, 2015

friendly fast service, understanding and patient enough to explain everything to me.always friendly and understanding of my questions etc.

Joni Monroe

Dec 11, 2015

Staff was extremely helpful, completed the work thoroughly. Called with informational updates that included my costs, giving me the chance to opt of out the maintenance work if I wanted (I did not and allowed them to complete the work)... Car runs lovely.

Wendell Norman

Dec 9, 2015

2010 Ford f150 Platinum, the service is always great at Randall Ford, it's a pleasure doing business with them. Thanks

Colton Thompson

Dec 8, 2015

Went in to lower our payments, and got it! And better on gas too. Ryan crumb is a great salesperson! Ask for him.

Brenda Sumners

Dec 1, 2015

The staff was very friendly. The work was done quickly.

Jack Burk

Nov 30, 2015

Don and Isac are the best as always, professional and service oriented. I would recommend them to my closest friend.

Ramona Varnado

Nov 24, 2015

Hosea was persistent that's for sure. But I knew what I wanted and he worked hard to get me what I wanted. They were all very nice and helpful. I love my Ford Escape. It is the first car I have ever owned in my name only. I lost my husband 3 months ago and so excited to get something in my name. Thank you for everything. P.S. That was the most expensive oil change I have ever had lol.

James Bartlett

Nov 21, 2015

We bought a Ford pickup and love it. Everyone worked hard to make us comfortable and feeling welcome through the whole process. They worked hard to get us what we wanted and we are now a part of the Ford family. I will recommend them to everyone.

Norma Hutchins

Nov 19, 2015

They were very courteous and very helpful they done what I asked them to check for me. They were very helpful in all aspects . I could not ask for anyone to be more caring than they were and I would recommend my family and friends to go there

Sam DeViney

Nov 14, 2015

Now if they would only update my maintenance record, showing I actually had the maintenance work performed.......

Elaine Hagar

Nov 8, 2015

Staff was very helpful and friendly. fixed problem with vehicle in a timely manner.

Pat Gallimore

Nov 4, 2015

SERVICE IS ALWAYS GREAT AND I WORK 2 BLOCKS AWAY SO IT IS VERY CLOSE TO DROP OFF AND PICK UP.. I JUST WISH THEY DIDN'T ALWAYS FIND OTHER THINGS TO BE DONE, WHEN I JUST ASK FOR OIL CHANGE, AND TIRE ROTATION.. LAST TWO VISITS HAVE COST ME OVER 200.00.. THE SUGGESTIONS MAY WELL HAVE BEEN NEEDED IT JUST SEEMS LIKE ITS SOMETHING EVERYTIME I TAKE IT OVER.

Brandy Turner

Nov 2, 2015

We were able to get the truck in for repairs quickly. Fast repairs.

Molly

Oct 30, 2015

I would like it if they could do like other ford dealerships and update the information to the Owner.Ford.com website. This would help me keep up with my cars regular up keep. Also it is hard to get people to call you back. I have emailed and left messages. The work is fine. Just do better on the customer service areas. Also i have tried to set up an appointment online through their schedule now link and every time i show up its like they didn't know i was coming.Thanks,

Charles J Williams

Oct 30, 2015

David, the service manager, and Isaac, the service writer, were able to get my f-150 into the shop at a short notice to install a previously ordered accessory that was late in arriving at the dealership. They knew I was in a hurry, and that the shipment of the accessory was delayed. David got my truck into the shop within 20 minutes of my call. Isaac got the job done in 39 minutes. I was on the road with relative inconvenience. Brad Randall has hired some amazing people. These are the best in their positions I have known in my 38 years of buying vehicles from Brad and his Dad, Clyde Randall, deceased.

Mike Cullen

Oct 30, 2015

Thanks. Solved problem. Left floor mats dirty. Folks really wanted to help.

Jerry England

Oct 22, 2015

We really appreciated the way Bradford Randall helped with our situation. He was the epitome of what a CEO of a business should be. The service department wasn't going to work with us until Bradford Randall stepped in. My car seems to be fine now, time will tell.ThanksJerry and Carla England

Nancy Dupire

Oct 21, 2015

Very friendly and helpful staff. Let me know any issues I needed to address immediately...very knowledgeable.

Wendell Norman

Oct 20, 2015

As always, this time I worked with Don in the Quick lane area and it was a pleasure working with him. Dave and Issac also checked to make sure everything was okay. Each time I waited on my truck to be repaired and each time I had my truck finished either before the time or right at the time Don said it would be finished. Working with those guys is easy, they are professional, and right on the money.

Amy Poole

Oct 16, 2015

I was glad to deal with some one that doesn't waste my time. Quick, easy and done!!!!

William Davis

Oct 16, 2015

I love my new 2016 Ford Mustang! Brent Domerese was extremely helpful and concerned with our purchase.

Danny Durkee

Oct 15, 2015

You fixed the TSB situation with no further issues. Thank You ! Being that my vehicle is a class A motorhome andthat we live in it full time and that we were just passing through the area, the service worked out very well. The onlything that would have been better would have been having the fix completed the same day we arrived although I understand you have pre-existing schedules. Many dealers can't handle the class A motorhome service just because ofthe size of the motorhome, again, thanks! You also explained to me your policy of no appointments in the servicedepartment which I have great respect for "no appointments". I feel this policy actually works better for all involved.Again, thank you!Danny

Amy White

Oct 13, 2015

When I called the service department concerning my 2011 MKX, I was assigned to Mike. He was extremely polite and helpful. He kept me informed, thoroughly explained what had been done, and promptly called when my car was ready. I received fast, efficient service.

Shawn Wenninger

Oct 10, 2015

not sure why I had an appointment as I still had to wait an hour and a half for my oil change just like if I just showed up as a walk in.

Hardie Jefferies

Oct 9, 2015

2015 Ford Taurus. The service was good and the staff very helpful.

Beverly Welch

Oct 9, 2015

2011 Ford Fiesta, service was excellent as always, the staff is wonderful!

Christopher Cease

Oct 9, 2015

Some work was done that was supposed to be pre approved first, due to this they honored their bid and gave me a fair price. Even gave me a rental car because they thought it was their error and thought it was going to take a while. I didnt even buy my vehicle from them!!

Sammyatkins

Oct 8, 2015

Awesome place! In the past two years have bought 3 vehicles from these guys, with my Credit I never thought that was possible but they made it happen and have helped me improve my credit score dramatically. I have worked at several dealerships in the past and have never wanted to spend my money with any of them, but after watching these guys work for a while I realized they could actually help me and they did. If you had problems in the past give us another shot I promise we will not let you down!

Priscilla Banuelos

Oct 8, 2015

Thanks for the car you guys were very nice I l love the car

Cheryl Miles

Oct 5, 2015

now that the old Service Manager has been replaced there is nothing to complain about

Megan Clem

Oct 5, 2015

There was some miscommunication on parts but they got it done in the end.

J Gregory

Oct 1, 2015

I purchased a 2015 Ford Edge SE. Sammy Atkin was friendly, knowledgeable, energetic, responsive and very helpful.

James Mann

Jul 30, 2015

Greg was great and very helpful, all helped me in getting what I wanted.

James Ayres

Jul 18, 2015

One of the best if not the best buying experiences ever! Sammy was very down to earth and professional at the same time. Great price on the vehicle I bought and they were very generous on my trade in as well. Most of my deal was done over text, and when I showed up to get my car, I was in and out of the dealership in less than an hour. I would highly recommend Randall Ford and will be buying from them again!!!

xxxx randall

May 8, 2015

did you know a cars trans will adjust to the driver ? well they dont .they (FIXED) the car . wen i finlly got it back itwas not fixed. so i took t back and was the far most worst dealer ship i have ever been to. i will never go back just becaus all the lies and xxxxxxxxx. they had the car longer then i did and i was the owner. and then they could not give me my money back that i put down on it. i was treated real xxxxxx.

Drew

Feb 20, 2015

I recently bought a 2014 Ford F-150 FX4 with a 6.2L V8. It was a demo model that had 5000 miles on it. Greg was very patient and very helpful in finding the right vehicle for me as well as with the right price. Two days after the purchase my oil change light came on. I contacted Greg immediately and had me come in at a moments notice for to get it changed. Overall my experience with this dealership has been great and I would highly recommend doing business with them again. A big thanks to Greg and the whole team over at Randall.

Pam Evans

Sep 9, 2014

We bought a used truck from Jeremy Gilstrap on Memorial Day this year. He was a very nice young man and worked hard to take care of us and take care of the few problems that we had. I recommend Jeremy if you are looking for a good salesman.

tylerhonda14

Jul 29, 2014

Drove into Randall Ford to test drive a new mustang. When the salesman finally came out he acted very snobby and treated me as though I was wasting his time. I loved the car but due to the customer service I drove down the street and bought a camaro. Their specialty vehicles such as the raptor and the mustang are insanely marked up.

MRYOUNG14

Mar 24, 2014

I was very pleased with everything regarding this transaction. I was literally in and out in about an hour, having traded in a used mini van and purchased a used 2013 Limited Explorer. The credit approval process went very smooth and they got us a very good interest rate, which was about 2% better than the bank we always use. I would definitely recommend this dealership to any of my friends looking to purchase a car

pmportku

Mar 10, 2014

I traded in a vehicle recently because of issues I was having with it, and got into a used vehicle. Within just 48 hours I was experiencing some fairly major issues such as the vehicle leaking oil, check engine light on, heater not working, gas guage malfunctioning, and a couple minor issues. Granted this is a used vehicle, I expect some hiccups to happen, but I THOUGHT since I had had it less than a full week I could get some sort of help getting this clearly major PRE-EXISTING issue fixed. I have been waiting over two weeks to get a mere service call to get the ball rolling on this heap, but I keep just getting the run-around with "we'll call you back" and otherwise. I will never purchase another vehicle from Randall Ford, and I will never reccommend anyone do so. Thank you, Randall Ford, for providing excellent customer service and a quality vehicle to a "valued customer". Never again.

John

Jan 7, 2014

Found a car on cars.com never was contact guess they don't need my money

R. Cooper

Sep 16, 2013

I am very disappointed with the customer service after the sale.I was given 2 non working key fobs and was told they just needed new batteries. I replaced the batteries but they still didn't work. Randall Ford told us to get them tested at the Chevy dealership who told us they were broken and would cost about $400 to replace them. Went back to Ford and they did nothing to try and satisfy our complaint. I feel they misrepresented the vehicle by saying it had keyless entry and remote start and never disclosed to us that the fobs did not work. I will not look for another car at Randall and I would not recommend anyone else to, espescially if it's a used car. Worst customer service ever! Randall Ford should have made some attempt to keep us happy yet they did nothing!

James and Dee, transplanted Texan and Scotsman

Aug 30, 2013

Thanks to Chad and the whole team! Just purchased a 2012 Ford Focus and it is a doozey! Just loved the power it showed going up the hills of Arkansas. Was a bit concerned at first that it wouldn't be able to make it but had no trouble at all. Such fun driving it, didn't want to go home. And the gas mileage it gets!! Love our new Ford Focus and the whole team at Randall Ford.

J E JONES

Mar 21, 2013

KELLI HAS BEEN VERY HELPFUL WITHOUT ALL THE PRESSURE. tHE EXPERIENCE THUS FAR HAS BEEN MOST PLEASANT SO FAR I LOVE MY NEW ESCAPE

Dan & Susan B.

Mar 11, 2013

This was our 2nd car purchase in less than a year, Our first purchase was a Ford Fusion it turned out being an awesome vehicle. We decided to use the internet to study what was available for sale at Randall Ford, for our next purchase we were able to receive some valuable information in doing so, upon arriving at the dealership we were handed over to the internet sales team of Becky and Kelli. Becky was at the time busy so she handed us over to a very enthusiastic Kelli, Kelli is not your average salesperson she was bounding with energy and pride in the Ford buying experience and knowledge of the product. We became hooked on buying another car at Randall Ford from Kelli, without further shopping at other dealer's, we purchased a 2012 Ford Focus. The Buying Experience And Kelli's Enthusiasm Combined To Make This A Very Enjoyable Ford Purchase !!!

Sandra G.

Feb 16, 2013

Love my new Transit Connect van ... using the internet was the easiest and fastest experience I have had buying a new vehicle. Becky was awesome! Can say everyone who helped in the process was great. I recommend using their team for anyone looking to buy a vehicle.

aaronford1

Jan 18, 2013

The process of buying a new vehicle from these ladies was the most painless process I have ever had at a dealership. Becky and Keli both worked very hard to make sure that everything was done quickly and efficiently. I was at the dealership a little over an hour and we were done.

JIm B

Jan 14, 2013

Keli Eatmon is a true sales professional that made our buying experience smooth and with no pressure. She communicates very well and was able to answer all of our questions. She works hard to make sure the vehicle is spotless upon presentation! We appreciate her attitude and "get it done" work ethic. You will certainly enjoy working with Keli!!

CLYDE TRAYLOR

Jan 5, 2013

I appreciate Becky Cunneen's help in the recent purchase of my 2006 F-250. Becky went beyond the term very helpful in putting me in this truck. She worked hard to make the situation very pleasant and went out of her way to answer any question and to check on whatever I had a concern about. I would definitely recommend her to anyone. She's the best.

Ford Fan

Nov 25, 2012

I went in to Randall Ford ready to buy because I had found the car I wanted on their web page. The online sales representative, Becky Cuneen, got me into my 2010 Ford Taurus with a minimum of hassle. This is the second car I have purchased from Randall. The good buying experiences I have had will keep me coming back.

mule rider

Nov 13, 2012

Becky was very efficient and a pleasure to work with. She made the online experience of buying the car good. I will recommend her to my friends. Thank you Becky.

Melbe

Nov 12, 2012

Our sales person, Mrs Becky Cunneen was very knowledgeable and pleasant to deal with. There was no sales pressure. We got a great deal and will return for our next purchase.

Jerry

Nov 4, 2012

I found the truck on line and ask for their internet price. Mrs Becky Cunneen caled me and we talked about the truck. I drove to the dealership and met with her and she was very curtious and helpful in getting me the truck I wanted. I would recomend her as a sales person to anyone.

Mongo

Oct 31, 2012

Good experience. Will do return business and will recommend Becky to friends.

PaPa

Oct 9, 2012

Called Rebecca (Becky if you have bought a vehicle from her...lol) Called Becky on Fri. morning and told her they had the truck I wanted and what I would pay as I had been shopping around. Becky went to work, stayed in touch and surprised me Sat. evening to tell me she had gotten me the deal I wanted. Something my local dealers would not do. I drove to Ft. Smith, AR that evening late to pick up my new Ford 4x4 with max tow package. Becky went over everything, explaining the things I was not real familiar with. She could not have been nicer and really went to bat for me and got me a sweet deal. If you want a Ford, Randall is a fine dealer and Becky can't be beat. Jerry Bennett

Randy

Oct 6, 2012

From the time i arrived on the lot at Randall Ford till the time i left the car lot with the new Ford Pickup, Becky did an outstanding job. I would recommend her to anyone looking to purchase a new vehicle. Great purchase experience.

Randy

Sep 22, 2012

I was checking out the new Escapes on Ford's web site & when I wanted to check prices & stock at Randall Ford, I had to enter my information. After I did that, within a few minutes Becky the internet mng. for Randall Ford, contacted me. I told her that I don't mess around when I buy & I want to buy exactly what I wanted. She said come & test drive one. I told her I would & when I got there, she had my name on a sign out front & a parking spot reserved & a new Escape ready to go. I had already figured out everything I wanted but the color & my wife chose pearl white. We got in the car, she explained lots of the features & we loved it. I've been selling automotive equipment to them for years & I wanted to give them some business. They were great to deal with & I enjoyed meeting Bradford Randall. Besides all that; I love Fords & I hate welfare companies.

Dust-Off Doc

Sep 15, 2012

I knew something was different with this dealership when I first parked my car in front of the Randall Ford showroom. Everyone I met going in greeted me with a smile and an offer to assist me, but my purchase was already a done deal with the Internet Manager. This outstanding young lady had already worked out a great deal for me before my arrival. I highly recomend this dealership.

Mustang

Sep 6, 2012

Becky Cunneen did a great job in helping me get a car that I was wanting to buy for years. When the time came to buy, she was great to work with. I was out of state and Becky made the extra effort to help me with the car. We did most of the sale over the phone, but she was great at putting it all together. Any and all questions I had were immediately handled by Becky. GREAT JOB!!! The Dealer was also great to work with. It was a pleasure to have this buying experience with Randall Ford. I will definitely buy again from them and Becky, even though they are 900 miles from my home. Thanks Becky and Randall Ford!!!

Lovin' our Lariat

Sep 3, 2012

One of the easiest and friendliest experiences we have ever had buying a car. First time for us buying on the Internet, but Becky Cunneen, Internet Manager, was so positive and helpful that we traveled from South Florida to Ft. Smith Arkansas to trade in our old F-150 and purchase the specific vehicle that we could not find locally. Becky's "can do" attitude made it all possible without any hint of hassle. Would recommend the Internet and Becky in particular if ever considering a vehicle in the Ft. Smith area, or if looking for a hard-to-find vehicle. If she didn't have it on the lot, she'd find it for you.

debbie

Sep 3, 2012

My experience was great, Becky Cunneen was a tremondous help.

Coonhunter

Aug 26, 2012

Becky was very knowledgable about the Expedetion we purchased at Randall Ford,very helpful and not to pushy and that means a lot to me.She made buying the car a good experiance.Thanks

Leroy

Aug 23, 2012

The process was great, sales person very helpful!!

ldgoins

Mar 14, 2012

They got me in and out fast and were very curtious,it was warntee work on my wife 2010 LINCOLN MKZ. GREAT JOB!!!!!!!Thanks Larry Goins

Crystal

Jan 11, 2012

I bought a 2006 Ford escape from a different dealer a couple of years ago and it was still under warranty. I had some warranty work done at your dealership and then bought tires from you. The reason that I bought the tires from you is b/c of the excellent customer service that Mary had given me in the few times that I had come in. I have always brought my truck to your service team for oil changes and have always been greeted plesantly by Mary by name. I recently bought a new car and wanted very much to purchase from your delership but due to finacial issues could not, but the dealer I spoke to, Joe, was incredibly helpful and went out of his way to try and help me, knowing it was a very real possiblity that he wouldn't be able to. I ended up buying a car from Harry Robinson, but it was also a ford that was still under warranty, and again I brought it to you and David in service helped me this time, he was very helpful, worked me in when his schedule was full and got it finished in great time. Mary was sure to say hello to me as I came in. I have told everyone that is getting work done or looking for a car to try your dealership as I feel that you have an awesome team there, it appears in every department! Thank you for all you have helped me with and please let everyone know that I am very grateful for their kindness and help!! God Bless! Crystal Taylor

gputman

Jun 8, 2011

My wife and I just bought a 2008 Ford Edge Limited from Randall Ford and we love it. Nice and roomy, a comfortable ride with plenty of storage in the back, (and no "doughnut" wheel!). Everybody we talked to was very friendly, helpful and professional, including the employees who were not directly involved in our purchase.They let us test drive the car for a couple of days and walked us through the sales agreement. It was a very pleasurable experience and we recommend them highly.

Chris.Honea

Jun 2, 2011

My girlfriend and I just bought a Ford Ranger from Randall Ford and the experience was terrific. Everyone we dealt with was knowledgeable, informative, and pleasant. They sold me a great truck for a great price. They put up with all our buyer's cold feet with a smile and listened to everything we had to say. It took us more than a few weeks to settle on our truck. They had a great selection and they didn't stop giving us options until we had found exactly what we wanted. I would recommend Randall Ford to everyone.

MariaCC44

May 30, 2011

Had problems with the My Touch system of my 2011 Edge, which other dealerships were unable to correct. I took it to Randall Ford and they were able to completely correct the problem. They kept me up to date through the whole process, and let me know exactly what the problem was. It's a great vehicle and I'm so happy it's working properly!