Used Cars for Sale at Raymond Chevrolet in Antioch, IL

Smitty

Nov 30, 2015

I bought a Corvette 60 days ago and paid cash. Still after 60 days they can not provide a title for my car. I made a number of phone calls to the dealer, still no title. I am getting concerned.

keith

Nov 14, 2015

Awesome car buying experience Mike Volakis listened to what I was looking for and showed me exactly the Chevy Cruze I wanted and stayed at the price I wanted to pay. And the delivery manager Kimberly Neiss was very thorough in explaining the options that came with the vehicle as well as other options available to me.

Corvette

Oct 15, 2015

I made 2 offers on line, 2 offers to be sure they understood what I wanted to pay for a car. They encouraged me to visit the store. Immediately they would not honor the offer. They stated that if they refused the offer on line I wouldn't come in.Pretty much a dishonest place. Dishonest place

Carol1847

Sep 17, 2015

My husband and I bought a car last year from Raymond and were very happy with the whole experience. Our salesman was very helpful and knowledgeable. Whenever we have returned to the dealerships for service, or that wonderful perk of a free car, everyone is always friendly and accommodating.

unhappy customer

May 28, 2015

Don't believe anything they say. After repeated phone calls and promises of test drives I go there only to be denied the drive and talked down to by an arrogant sales manager. 2 hours wasted. Went a few miles down the road to Grayslake and got a much better deal.

Obiwan

May 26, 2015

Test drove used truck. The sales rep Dave Taub was very knowledgeable and never pushy. We eventually purchased the truck and setup an appointment to correct a brake problem. From Dave to Kim, the customer service rep, to the technical and service departments; all were friendly and accommodating to our needs. Highly recommend their dealership.

knorrfreda56

Apr 28, 2015

My boyfriend and I were very happy with the way the salesman treated us and the deal he was able to provide us. I would definitely use him again in the future.

Fontana

Apr 19, 2015

My husband & I are very happy with this dearlership and all the associates that helped us get this car in such a timely fashion especially since the 2015 Chevy Malibu I wanted they needed to go to another dealership to find. Paul & Scott "Thank you both for working with us and making us feel like family."We will always be coming back to Raymond!!!

Rfowle3

Apr 10, 2015

We purchased a 2015 Chevrolet Equinox from Amy Lewis. BEST EXPERIENCE we have ever had! She was understanding, helpful, and most importantly genuine. She didn't want to sell us a car she thought wasn't the right fit, and she was more than able to enlighten us about the features and add ons about the car. (i.e. extended warranty, under carriage coating, rust protection, etc.) She made the experience not only enjoyable, but memorable! Our family plans to continue to do business with Raymond Chevrolet Kia as well as continued business with Amy!

Chelsea1214

Mar 28, 2015

Great price on not only the traverse I purchased but also on the value of my trade in. In and out in less than two hours in what I would call the smoothest retail transaction of my life. Worth the drive to say the least.

Bridgette09051

Mar 28, 2015

I had an amazing experience with Erica and her helping me find my first brand new car. She was excellent with helping me find a car and a fair monthly payment. I couldn't ask for anything more than the excellent customer service Erica showed me.

brittani86

Mar 25, 2015

Words cannot express how wonderful Celeste took care of me at Raymond Chevrolet! I walked in very discouraged about buying because I didnt have the best credit score. However, she was able to work with me to get me an affordable car note and interest rate! I am truly thankful for what she and the staff at Raymond Chevrolet was able to do for me! Thank you so much and I will be referring you to everyone I know that is looking for a car!

BD1

Mar 21, 2015

Raymond Chevy totally impressed me. We bought a new Buick Enclave at another dealer. Our service experience there was disappointing so we switched to Raymond. Raymond is just great .Because of their people we decided to see what they would work out for a new truck purchase. Well, we bought it from sales person Dave Taub.. He was just great . It was like talking to a friend or neighbor and NOT a pushy salesman trying to make a buck. He is professional , personable, and knew the vehicle. He asked all the right questions to make sure we were buying what we needed and NOT try to sell us just anything to make a sale.After completing the truck deal we were directed to Amy L. of customer relations and sales of the '' Protector '' interior/exterior finish. The presentation was informative and to the point and we viewed it on monitor. She too impressed me not like our experience at another dealer trying to sell you everything. Actually, the Protector was applied to my NEW 2000 Chevy 3/4 ton truck at purchase time in 2000. It does not have one spec of rust anywhere. The finish still looks like new and has been driven on our salted winter roads . A truly great product and hopefully this one will be as great. Getting this was a no brainer.Everyone made this a enjoyable experience. Oh, even the popcorn tasted good !I do not know anyone personally at Raymond or met them before.

tm152

Mar 17, 2015

I went to Antioch High School where my drivers ed. cars were donated by Raymond. In addition, the sports that I played throughout my years at Antioch were helped by the donations Raymond had made to the athletic programs. So the first place I wanted to look for a used car for my college years had to be Raymond. Yesterday I got an incredible car at a great price and had a great time test driving and talking to the salesman about the different cars on the lot. He was very helpful and friendly when it came to selection of the car within the price range that I needed to stick to. I also was able to say hi to one of my friends from high school that worked at Raymond which was a really fun experience.

jfk8469

Mar 16, 2015

I can't say enough good things about Raymond Chevrolet in Antioch. I'll start by saying I had the best car buying experience that I have ever had. Considering I have purchased 15 new cars in my lifetime, I think that says something fantastic about this dealership. I also need to give my salesman Mike Pandpocchi the biggest part of the credit, because working with Mike was truly amazing. I have never worked with such a helpful car salesman, who, by his actions, really made me feel that he wanted me to buy the right car at the right price. I have hip and back issues, which I always make known to the salesman and their management the second I walk in the door, and finding the right fitting seat is always a time consuming process for me and the dealership. Mike worked tirelessly with me over the course of FOUR days to ensure that I was completely comfortable in my new car. If I told you the full story of what we had to go through you probably wouldn't believe me, but just know that Mike and the management went the extra mile to ensure my needs were met, and I simply couldn't be happier. But the good news doesn't end with Mike. I have to give a nod to Bill Rusch in finance who was able to get me in an out of his office in 30 minutes. I was running tight on time the day I actually bought the car, so wrapping up the paperwork quickly was very important. Bill was great with this process. I don't need hand holding or any explanations with this process because I go through it every 12-24 months. With rebates, including 2k on my GM card, and the discount the dealership applied to the sticker price, I bought this car for 20% off the sticker price, which I was very pleased with. Also, because of my back and hip issues, we had to make an adjustment to the driver's seat, which the dealership did twice and did not charge me one cent. The service manager himself (Marty Geweke) actually did the work, and he was very understanding of my needs, and they got me into service immediately both times. Overall, I would tell anyone to buy their next car from Raymond Chevrolet and no where else, and I would tell you to insist that you work with Mike Pandochhi to complete the purchase. I'm sure the other salesmen are great too, but Mike is hands down the best!!!

gbustamante

Mar 14, 2015

Darek helped me with my car purchase, he was very thorough and knowledgeable, not pushy. I never got the feeling he was trying to sell me on anything...it took some time for me to make up my mind yet he was patient very professional and honest! I am bringing back friends and family to Darek for sure.

mkoczersut

Mar 4, 2015

Yesterday was one amazing experience for my husband and I. Walking into the Raymond Chevorlet dealer knowing EXACTLY what we wanted to take home, getting that and so much more!!! The staff was extremely attentive, making sure that our experience there was top notch..and that it was! Kim was so friendly and patient, being sure to take the time with us to answer any questions that we had. Mr. Troy knew what we hoped for and wanted, so he was sure to go above and beyond for us..working his magic! We couldn't be any happier with the car sitting in our driveway right now! Marcus made it especially fun to learn all about our new bells & whistles..we are thankful for the extra time he took with us, to get us familiar with all that our car does before we left the lot! THANK YOU AGAIN RAYMOND CHEVROLET!

Omar

Mar 1, 2015

I started off bringing my vehile in for service. The staff was so pleasant and willing to go the extra mile, that I bought a '14 malibu recently. They did not disappoint when it comes to service, price, financing and eveything else in between. Troy Crippen was easy to work with. I told him what I was looking for and he helped me quickly find exactly my kind of vehicle, at my kind of price. Marcus Andrews exemplified customer service....walking through all the finer points of the vehicle with me, even at the end of a long day. Much appreciated gentlemen. I won't go anywhere else. God Bless YouOmar Menifee

Robin

Feb 27, 2015

Walking into Ray Chevy not know for sure if I would be able to get the car I wanted the sales person Troy worked with me until I was able to walk out with the car I wanted he made my whole experience buying a car wonderful and peaceful and making me feel important.

cjamr

Jan 10, 2015

I always bring our corvette in for service to Raymond Chevrolet. All the guys on the service drive are great to deal with and never take advantage of a woman.The pricing is very reasonable and I know Gm certified mechanics are taking care of my baby.thanks for all you do for me Raymond Team!

Psaladi2

Dec 31, 2014

Marcus was extremely helpful and knowledgeable. He helped me pick out my first new car. The whole staff was very tentative and helpful every step of the way. I would recommend Raymond Chevrolet to everyone.

cocoflakes

Dec 30, 2014

Very friendly and helpful. Made me feel comfortable and important...I would definitely shop here again. .... I made the right decision.with my experience. Thank.you

Snoryder

Dec 29, 2014

Dealer worked with me upfront knowing I had some prior credit issues. The internet price on the used Jeep Wrangler was already the lowest in a 75 mile radius. I was approved and done with paperwork in under 3 hours. Very happy with the overall service. Will return

Bailey

Dec 29, 2014

Had a great experience here. Made purchasing a new car very easy. Would most definitely recommend buying from here. Everyone was helpful, especially Joey T the salesman I dealt with.

jharms13

Dec 1, 2014

My whole family continually buys their new vehicles from Raymond Chevrolet because Paul, Marty, Kim and Ray make the whole experience quick and painless. My parents have been life long customers and my children are even purchasing from Paul. You can't beat their professionalism and customer service. I would recommend Paul and the gang to anyone!!

bbfri13

Nov 25, 2014

There web site clearly states they will beat any deal by 500. B.S ..They were over 1000.00 more than the deal I got. Also I was strongly suggested to put a large down payment to lock in car before any pricing was discussed.

roro1954

Aug 25, 2014

I went in wanting to purchase a Chevy Volt. Knew very little about the car including cost. Paul Neurauter was amazing. His knowledge of the car and his personality were truly incredible.

Terry McCue

Jul 16, 2014

I worked with Neil Speis he was very Professional at all times a great personality and got everything done in a very efficient manner!! Neil explained everything to me that I needed to know he did a great job taking care of me I loved my experience overall and highly recommend Neil anytime for your Car needs.

pistachionut

Jun 17, 2014

Went in with a lot of criteria for them to meet, and Brian met everyone of my needs. They went above and beyond to help me!

NewAnderson13

Jun 12, 2014

My husband and I went to purchase a used car on Monday and Troy was AWESOME!! He explained everything well and worked hard until he got us a GREAT deal! Plus he put up with my husband! LOL. Troy is a people's person for sure! He is very down to earth and friendly, he made our first car buying experience personable and enjoyable. Thanks Troy!!

kbrabeck

Apr 2, 2014

I had the best experience at Ray's Chevrolet. I worked with Marques Pinkston and he was absolutely fantastic! He worked with me on selling my car and the process couldn't have gone more smoothly! He even beat the offers that I found on Kelly Blue Book and other sites. If you are buying or selling I would ask for Marques and he will take care of you hands down. He is here to serve you the customer and make sure you leave happy in the car you want (which is very had to find in car salesman these days).

donotbuyatraymond

Mar 12, 2014

What a nightmare. Ron Derosa is just about as bad as it gets when it comes to used car dealers. Everyone is looking for something different when they go car shopping. If you do not care what you end up with, but are just looking to purchase that day, Ron is your guy; otherwise, I would recommend staying as far away from Ron and his dealership as possible. After being called three times (and receiving 3 voicemails), I finally picked up on the fourth and set a meeting with Rubin...who was busy in a meeting at our specified time. I had the unfortunate luck to run into Ron. He made me wait 20 minutes while he looked for the keys to the car, and then another 20 while he filled it up with one gallon of gas. Throughout the test drive I got to know Ron, and how he knew nothing about the car. Ron was less interested in informing me about the vehicle and his dealership, and more interested in selling me whatever he had in stock. These quotes are not verbatim, but he told me that normally people come there and test drive 2 or 3 cars and then purchase the one they like the best. Without knowing anything about the car? I'll pass on the $15,000 impulse purchase. He began to get pushy and was asking when I was going to finally "pull the trigger" and purchase a car. According to him, "someone" was going to buy this car and every other car soon, so I better hurry up. What am I waiting for? What's the difference between this car and other cars just like it? I'll tell you Ron, it's a dealer I can trust, and that is certainly not you. DO NOT BUY A CAR FROM RON DEROSA. There are plenty of other dealers out there with friendlier and more trustworthy staff, and better quality and priced cars as well.

wicarguy

Feb 22, 2014

Terrible experience. Trying to buy a car via the internet dept. Can't get the technology to work, won't return phone calls, no follow, and then the night before I am supposed to pickup the car, I finally get Joe on the line (he wouldn't return my calls) he tells me the cars not available. Then he says he will go down and talk the manager right away and call me right back, never heard from him.Terrible way to treat a customer and do business.Find another dealer...

mbank

Feb 20, 2014

Myself and my wife have just purchased our third Chevrolet vehicle from Raymond Chevrolet. We have worked with Marcus Andrews each time and the thing we like the most is that he listened to us and did everything we asked. He spent the time explaining things so that we had a clear understanding of the options open to us in purchasing these vehicles. For the newest purchase, we arrived on a snowy day and the car we would be trading in was dirty from the roads. I asked Marcus to run it through the car wash before they looked at it to give us the trade in value and he had it run through and brought back up front for the evaluation. The trade in was a gem, and I wanted them to evaluate it in a clean state. The entire Raymond organization did all that we could have asked. Oh! There were a couple of follow up items, and they were addressed immediately. Great Dealership!

Nicolet0479

Oct 28, 2013

I had the pleasure of working with Mike Austin. He made my car buying experience the best I had ever had. I had an extremely unique situation, Mike made no promises and told me he would try his best to help me out. I ended up getting a new 2013 Malibu and could not be happier. To me Raymond Chevrolet was more concerned about my happiness rather than just making the sale. I was not pressured or pushed on anything!! I was simply asked if it was something I wanted and if not they moved on. From Mike my sales rep to Norm, our delivery specialist, to Jose our finance manger I was 100% satisfied and felt like a part of the Raymond family and not just a customer. I would highly recommend Mike or anyone in the Raymond family to try and help you! Thank you for making me extremely happy!

thiler24

Oct 28, 2013

I really like his service I would recommend family or friends to come and purchase a vehicle from raymond chevrolet any time... the representative was very helpful and I got a really good car. .

smuller54

Oct 15, 2013

Went on the 1st of October to buy a used car - needed to replace my 1995 car. I was greeted by John Collias who showed around the dealership, then sat with me to assess what I needed. He talked me into buying a 2014 Spark and I love this car. John was personable and easy to talk to and very willing to answer any questions I had about the car. I went back a few more times with questions and he was more than happy to assist me. He worked with me on my down payment so it was acceptable. The car was a bit more than I had initially wanted but am so glad to have dealt with him and the whole Raymond experience in general. Would I recommend buying a car from Raymond? You betcha!!

jakedollahite1

Oct 8, 2013

I was help by a very courteous gentleman by the name of Ron. He was able to answer every question I had about the vehicle I purchased in great detail, often answering so in depth that he actually answered several questions at once. The professionalism was nothing short of spectacular, and I felt very welcome there. It was a delightful experience buying my first vehicle from a dealership. The salesman I spoke of (Ron DeRosa) made my experience so and has definitely convinced me that if I know someone looking for a vehicle he can put the perfect vehicle for that person in front of their face and let the car do the rest.

jaygee2212

Oct 5, 2013

It was an easy and simple buying experience all thanks to Alfred and his excellent customer service. I will be telling my friends and family about this wonderful shopping experience. Thanks Raymond Chevrolet.

descobar2002

Sep 26, 2013

We have worked with Brian Martin several times. So far this year we have purchased 3 vehicles based upon the way Brian has treated us. Brian has the personality that makes it easy to work with him. He is friendly and will explain things until you have a clear understanding of what you need to know. He is always happy to see us and always asks what can he do for us today. His friendly smile gives you that feeling of trust that is required when making a purchase. What a great guy to be able to work with. He is not out for just a sale but he is genuinely out to help us meet our needs. He made us feel like family.

jrwolo

Sep 23, 2013

My husband's Mercury Milan needed to be replaced suddenly, and Raymond Chevy gave us a great deal as a trade in. Our sales rep, Paul, listened to us and helped us find a new car in our budget. Because he listened to us, we were able to find the right car for us at a great deal. We bought a 2014 Chevy Spark with 11 miles on it. We highly recommend Raymond Chevy in Antioch.

toro55

Sep 21, 2013

I purchased a Chevy Cruze last week at Raymond Chevrolet in Antioch and I must say that I was really pleased with my experience. I was most pleased with the sales rep., Brian Martin. He was very willing to work with me and my family. This was my first visit to Raymond Chevrolet and I certainly will consider them in the future.Al Evans

cameradude

Sep 17, 2013

I was car shopping and stopped in at Raymond Chevrolet in Antioch to check out their lineup of new 2013 cars, I was approached by one of the sales associates. He introduced himself as Brian but he allowed us to look around for a while then he asked if I was interested in going for a test drive in the Equinox I seemed interested in, my wife and I took him up on the offer with no obligation to do anything else but drive it. We liked the car a lot but we also test drove the Traverse for comparison. To make a long story short, we had no intention of buying a car that evening but Brian was really helpful and very knowledgeable about the vehicle, he showed us comparisons of other manufacturers vehicles and the Equinox fared best among those he compared, not just in features but also on price. Needles to say, we made our purchase that evening even though my wife and I had said that we wouldn't make a decision that day, Brian made it hard to say no and there was no pressure at all from him on us to make a purchase that evening but we made our decision then and there and we are very glad we stopped in at Raymond Chevrolet, they are a real great bunch of people there, really friendly. So if you're in the market for a new vehicle, go see Brian Martin at Raymond Chevrolet in Antioch, you won't regret it! He's a really great soft-spoken family man. Thanks Brian for your help and thanks Raymond Chevrolet! We love our new Equinox, we especially love the OnStar system!-Carlton & Maria B

dvsrvn

Sep 17, 2013

My daughter and I went to Raymond to look around for a good cheap affordable car. Matt greeted us and was the most helpful sales person I have dealt with in years. We found a car. The payment estimated in the range we provided. We also told him we would like to see what else there is besides a car. He took the extra time to walk us through the used, new and budget cars. So we picked out a car. Everything Matt has done to help us find this car is greatly appreciated. The other part was not so pleasant...the financial person rushed and didn't go over nothing. He said one thing and meant another. I went back in to talk it over (frustrated). Scott Hensel step in and went over everything. He even went beyond "thinking out of the box". If it wasn't for Matt being very honest and polite and Scott's welcoming and caring personalities, I don't think this experience would be as great as it was. They both went above the norm to make sure their customer was satisfied. Thank you to both Matt and Scott. I would highly recommend Matt for anyone's sales person. More needs to be less pushy like Matt. I will only go through Matt and Scott with my next purchase.

KarMe

Sep 15, 2013

From start to finish, our experience at this dealer has been very pleasant. Everyone involved in our purchase was professional, honest, and friendly. Everything went above expectations. Highly recommend this dealer.

carycop847

Sep 14, 2013

Matt made the whole process a breeze. This was a "first Time" purchase for my daughter. Matt did an excellent job guiding he through the whole process. He was patient courteous and understanding of her challenges. He helped her find the perfect car for her budget and 4'9' frame. I would and will be recommending Matt to as many people as possible.

vickycarey

Sep 12, 2013

WENT LOOKING FOR NEW VEHICLE, TOLD RON WHAT WE WERE WILLING TO SPEND AND HOW MUCH PAYMENT NEEDEDTO BE. TOOK CAR FOR TEST DRIVE (NOT EXACT CAR WE WENT THERE FOR) AND HE MADE THE NUMBERS WORK AND WEENDED UP WITH BETTER MODEL CAR THAN WHAT WE WERE GOING FOR. VERY HELPFUL AND KNOWLEDGABLE. EVERYONETHERE IS VERY FRIENDLY. VERY VERY PLEASED WITH THE WHOLE EXPERIENCE. WOULD DEFINITELY RECOMMEND RAYMONDCHEVY TO MY FRIENDS.

kellyt1894

Sep 10, 2013

I can not stress how pleased I was with the purchase of my car meeting alfred was almost like makeing a new friend . Not only did he meet my needs but made it very pleasent while doing so

SauceKing

Aug 24, 2013

My wife was looking to upgrade her 2012 Kia Sorento. We placed a call and spoke with Marques. He was knowledgeable and courteous and was able to deliver exactly what she wanted. Combined with his great service, the process was completed in great detail by Nick. The overall experience was awesome. Teamwork was the name of the game to get this deal done. We'll be back to see these two gentlemen again, real soon.

ScottnKtown

Aug 3, 2013

My wife and I recently purchased a new vehicle from Raymond Chevrolet and we're extremely happy with the whole process of buying from Raymond. What a difference from some of the other dealerships we visited! Troy Crippen, my sales guy, answered specific questions I had about the engine. He has followed up with us to make sure we're happy and that all of our questions and concerns have been addressed. With an important decision like buying a new car, it was helpful that everyone was so knowledgeable and friendly. We would recommend Raymond Chevrolet to anyone looking to buy a car.Thanks Troy, Norm, Jose and Mike! You guys rock!

ErickWolfgangWagner

Aug 1, 2013

I was looking for a used trailblazer, I had a budget in mind from looking at several websites. Raymond was the third dealer and I was unhappy with the way i was treated at the others when I said what I was looking to spend, that i went to that day and there I met Kyllo, he was very respectful and friendly. Kyllo listened to what i wanted and what i wanted to spend, we walked the lot looking at several cars that fit my needs and price range. I eventually found the trailblazer i was looking for. When we settled on a car Kyllo helped with the trade in and dealing with the sales manager. This is the fourth car that i purchased from a dealer and this is the first salesman that i would recommend. While I was finishing up paperwork Kyllo took the license plates off my old car and put a set on my new. Also sometime there was a set of keys that got lost for my new car Kyllo told me to come back the next day and he would take care of it. In the end this was by far the best experience that I have had with a dealer.

SusanBeth

Jul 29, 2013

Came in for a used car; decided to lease a new one for 3 years. I love the car - am probably over-carful in driving it since it's technically not my car.

michaeljucius

Jul 24, 2013

This is the second new chevy I purchased from raymond chevy. Troy worked hard to meet the numbers I wanted to see and acted more like a advocate for the customer than a salesman. His attitude made for a good experience.

jhays

Jul 23, 2013

Troy was a very customer friendly salesperson. His knowledge and help in the negotiation process was much appreciated. I would recommend him to others in the future.

Jancorpuz

May 15, 2013

My wife and i were in the market for a used car and we decided to give Raymond Chevy a visit. Their selections were decent, and most were decently priced. Upon arriving, we were immediately greeted by Darek Kryszkiewicz, who was extremely friendly and helpful (ended up closing with a different sales associate, but wanted to give him a shout out). Purchased a used Honda Accord that same day, and thus begin our journey. Without being too detailed, that sale was cancelled within the next few days due to an unforseen defect in the car. Typically, a run of the mill dealership would've turned us away, made us chalk it up to experience and most likely offered no consolation on our money lost. This is where Raymond and their staff shine. Raymond offered to look at the car and fix it accordingly even after the sale was closed. Kim (sales manager?) didn't hesitate to offer us a free rental car during the ordeal. After a few days, the car was deemed unsafe due to tranmission issues and our sales agreement was rescinded. We were then offered a new pre-owned vehicle that was along the line of our budget. Charles Ponder (sales) and Charlie Hansmeyer (sales manager) both tirelessly worked with us to close the deal as painlessly as possible. Joe Addante was also very helpful in finalizing the deal, as well as offering us several services on the house. Joe is a true professional and completely rocks!!Several months have passed since we drove away with our new used car, and we couldn't be any happier. Thank you Joe/Charlie/Charles/Kim/Derek for making the unpleasant used car sales process, well, pleasant!! Kudos to all and Raymond Chevy will always have our business!!

TammyDekeyser

Apr 9, 2013

We decided to just start looking at the GMC Equinox. I bought my first car ever at Raymond Chevrolet in 1980! We were driving around the lot looking at vehicles and then decided to go inside and talk to someone. Charles approached us in a very professional manner. He was not pushy, so that gave him our business. In dealing with Chuck we were very relaxed and he made sure he got us the price we wanted. He did not give up with getting us that price. Very impressed with Charles. Thank you we are so happy with our vehicle!Tammy and Dan Dekeyser

fali0129

Apr 3, 2013

Dont trust what they say and dont let them trade nor buy your vehicle because they are LOW BALLERS and liars. I had a autotrader/kbb APPROVED appraised offer only valid for 4days (even my vin# was submitted to be accurate) which i took to them that day and the first thing i asked Frank will they honored and redeem my appraisal which he said YES for sure plus they even inspected the car that day to make sure everything was good and true on my appraisal. On top of that they were very impressed, and if they were real men they would man up to it but instead the next day when i went back to sign the papers they turned into little girls and went from $18,795 to $16,000. even one fella thought it was a joke he wanted to flip a dime to call the deal like it was a xxxx casino. stay away from this dealer! reported this to kbb/auto trader because they are NOT an official buying center as they say they are. BEWARE! DO NOT LET THEM TAKE ADVANTAGE OF YOU!

1jcjchome

Feb 28, 2013

gt my first car here salesman was great not pushy. gt second car here three yrs. later still great sale went well gt what i was looking for. and i will keep going here

Observation

Jan 6, 2013

Refused to honor the price posted on the Internet for a new car. Listing included the VIN and dealer stock along with matching details and photos of the new car on the lot. Salesman wrote up the paperwork for the LIST PRICE and when confronted with the Internet listing information stated that it was a "generic" listing for a similar car. The story then changed to the listing was for a "demo" vehicle with 9,000 miles as "dealers in Illinois are allowed to sell demo cars as new"--huh? They then tried to show me the "invoice" for the vehicle (which means nothing as we know as the car manufacturer will rebate money to the dealer after the sale) and actually has nothing to do with the advertised selling price. After calling FRAUD and threatening to contact the States Attorney's office, I was allowed to purchase the vehicle at the correct price. Wait to finalize was unbearably long. Dealer's customer "advocate" person was sitting at a desk in the middle of the sales floor shopping online. Owner refused to discuss the issues. Absolutely worst new car buying experience ever (and I have purchased many throughout the years). Will never return to Raymond.

tntchance

Nov 10, 2012

The overall positive customer relationship is seen throughout this dealership. Mike Revecco helped me decide which was the best ruck for my business. I bought a red cargo van. Kim in customer care followed up and help schedule a window installation in Roselle. I bought a 2012 camaro and the service department has been outstanding. I appreciated the two coffee cups sent to me by Mr. Scarpelli. Overall I would recommend my friends, family and workers to visit this dealership when buying a vehicle. 100% satisfied.

spanky25

Oct 30, 2012

this is the first time i ever leased a car and i found billy to be very freindly and informative. the facility was neat and clean. they worked very hard to get me the price i wanted. everyone that i met there was very good at what they do. i look forward to going back for my oil changes.

nikki.kuzmik

Oct 27, 2012

I had an amazing experience at Raymond Chevrolet in Antioch!! They treated me like family and helped find exactly what I was looking for!! This is my third purchase with them and I would never go anywhere else!!! I highly recommend them!!! I am 100% completely satisfied with their service and the experience I had with them for my new car purchase!! Thanks Raymond Chevrolet!!! You guys ROCK!!!!

Donna Calabrese Greenlee

Sep 29, 2012

Randy was great in getting me the vehicle I requested at the terms that were workable. Great service very professional. Would recommend to friends to visit Randy for any finance needs with a new car. Very happy with my selection.

kenopoly1

Sep 11, 2012

We cant say thank you enough. I came in on Friday September 7th, 2012 to Raymond Chevrolet/Kia in Antioch Ill, because we were looking to trade our 2007 Nissan Altima for a crossover/suv and overall just to get the vehicle appraised. We were looking at purchasing the Kia Sorento and the sales person who met me outside was Jarvis. Jarvis was very humble as well as patient and never tried to hard sell us at any point. You guys appraised my vehicle and gave me what I felt to be top dollars for my trade. On Saturday, I came in with my family and it was suggested that I work with Jarivs and Volkon on the Chevy side. Volkon was very knowledgeable and stopped at nothing to ensure that we were happy when we pulled off of your lot. He answered every question as well as concern. While the paperwork and deal was being finalized, he put a plate on the truck we selected and allowed us to go feed our 2 kids. Once we got back, everything was ready to go. We were in the finance office within 15-20 minutes and out in 5 minutes (now thats service). Volkon then sat down with us for another 15 minutes just to go over some more functions of the vehicle. We chose the 2012 Chevy Equinox and it is amazing. Volkon even gave me a call just to make sure all was well with the vehicle. Thank you so much for making our buying experience one to remember. We have told so many people about Raymond Chevrolet/Kia and Im sure you will be getting some calls. Thank you for setting a standard!

htroglia

Aug 28, 2012

This was the best buying experience that I have ever had. My salesman was knowledgable and friendly. He wanted to make sure that I knew as much as possible before I made my decision. They were fantastic!!! I will continue to use them in the future for all my service and sales needs!!!

Jill Jensen

Aug 16, 2012

As soon as we arrived, full attention was given to myself and my husband. All three of the individuals answered our questions and explained everything that we needed.

Fay 123

Jun 2, 2012

I purchased a new car through Raymond Chevrolet and had a wonderful experience. The staff was very friendly and instantly made me feel comfortable. It was my first time purchasing a car and they put me at ease and were very helpful. I strongly reccomend this dealer.

mule13

Feb 21, 2012

I purchased my 2007 avalanche from raymond in 2008.the sales dept was very good.However my problems began the following day when the service dept told me the couldnt repair scratches as promised by sales.I should have returned the truck then.In the next 2 1/2 years remaining on the warranty I was back repeatedly for recurring repairs.In 8 visits they replaced and reglued each of my door moldings 3 of 4 were done more than once.Before the warranty expired I expressed my concerns to Fred who was in charge of service for ray and raymond. he assured me he would personally make sure the repairs were done right this time. 6 months after warranty expired same problem started agian. SUPRISE!!! Guess what Fred no longer works here. The service writer never called back as promised. At my next oil change it was worse. Agian no return call. So I called several times before being told "You have no waranty it expired." I asked why they wouldnt stand behind their work.I was told "what,do you expect the warranty to go on forever?" No I did not I just expected it to be done right. NOW THEY EXPECT ME TO PAY THEM FOR THE REPAIRS THEYVE ALREADY DONE MULTIPLE TIMES. As I write this 3 of my moldings are coming off of my truck.Now I will have to pay to have a PROFESSIONAL repair them. Thanks RAYMOND CHEVROLET I WILL NOT BUY ANOTHER VEHICLE FROM YOU. in fact as you are my local dealer I will probably NEVER BUY ANOTHER CHEVY. This wasnt the only issue, just the most annoyingUPDATE:3/8/2012WITHIN HOURS OF POSTING THIS AND FORWARDING IT TO GM I RECIEVED A CALL TO COME IN AND DISCUSS IT. wHEN I ARRIVED I MET WITH PETE RADZIUK AND ROBBIE LONG .BOTH HAD REVIEWED MY SERVICE FILE AND COMPLAINT. wE SAT DOWN AND HAD A CONVERSATION AND THEY AGREEED TOTAKE CARE OF THE REPAIRS EVEN THOUGH THE TRUCK IS NOW 20 MONTHS OUT OF WARRANTY.. IT IS NOW MARCH 8 MY REPAIRS WERE COMPLETED TODAY AND I AM VERY HAPPY. ROBBIE AND PETE WERE REASONABLE POLITE AND A PLEASURE TO DEAL WITH.I WROTE THE ORIGONAL REVIEW TO VENT EXPECTING NOTHING TO COME OF IT BUT THEY MADE THINGS RIGHT. IT LOOKS LIKE THEY NOW HAVE A GOOD TEAM IN PLACE TO TAKE CARE OF THEIR CUSTOMERS.

Brittany walker

Jan 8, 2012

I went to other chevy dealership looking for chevy cruse and I was very picky.all the other dealers treated me like I was not a buyer, till I shopped at Raymond chevy. Ron was great and took the time to give me my options and mark j the manger went over all my numbers and made me a great deal. I bought my chevy cruse from Raymond and had a great experience . Staff were great and there attitude was awesome . I send my dad there and h bought the traverse too . Thanks guys

yvonnecr

Nov 11, 2011

i have been to many dealer before going to Raymond chevrolet i was looking for my first new car it was so stressful i have been looking for two months'As i was walking looking at cars i am thinking a sales person will be coming and the pressure will start just like all the other dealership but that never happened because my sales person Marcus was great he did everything to make my visit great no pressure at all.I wanted the 2011 Malibu but i did not think i could get it but Marcus and some else made it happen i am sorry to the other guy that i did not get your name.I am 53 years old and getting my first new car i feel like a kid with a new toy.Thank you again Marcus and all the other people who helped make it happen. I will tell all my friends that raymond chevrolet is the place to go and buy a car.

bstahlhood

Sep 16, 2011

Everybody there seemed so helpful to the customers and everybody seemed to really enjoy their jobs. They really do strive to match up a car with an owner.

Moneygoug

Aug 20, 2011

Excellent service! Very nice people and good sales department. I was greeted immediately and my stay was very good. I'm impressed will deff recommend them to people now. My truck was clean, well cared for and good price

cgrzesik

Aug 20, 2011

I was in need of a car. Ive been shopping around and the previous salesmen I'd been pushy and impatient with me. At Raymond Chevrolet I was welcomed right away and felt like family. I had a salesman who spent alot of time with me to find what I wanted and my needs in a car. I did come right before closing, not expecting to buy a car that night. With all the great service I had no pressure cause of time or undeceided about buying. They took the time and explained things more in detail for me.No questions asked. I highly recommend my future purchases from Ray Chevrolet in Antioch.I had been to the dealership mutiple times now for my car washes and service for my new car and its been a Great Experience. Thank You Raymond Chevrolet in Antioch. You have great customer satisfaction.

Staticxout1

Aug 12, 2011

By far the worst customer courtesy, and service I have Witnessed in my life, My Girlfriend and I went down to this dealership to get a warranty cancellation on a Chevrolet Equinox the refund was supposed to take 4-6 weeks, whenever she would call to get any kind of update it was the same old story. "Renee is out on vacation" "Oh she's been here for a long time so she has a lot of vacation time, huh ha huh." How the hell do you run a dealership when your finance manager is always gone? Then when we finally got through to the almighty Renee she was like oh ha ha ha the check has been sitting on my desk for 2 weeks, I'll send it out tomorrow, that was on a Monday waiting for the mail now and we hadn't received it on Thursday we live an hour away what the hell did they send it on a drunken donkey, now it's Friday still no check in the mail so I decided to call on my girlfriends behalf since she wasn't getting anywhere with them. Dealership Manager Mark can't even deliver any sort of customer service, when I asked him about it he said he would call me right back, my answer was are you sure because we've been getting that a lot from you guys lately with no answer back, he called back and asked to talk to Jennifer only to start screaming at her he then said " I'm not the %ucking Postman!". This Dealership is garbage, and there customer service is garbage. If i were you I'd stay the hell away because once you buy a car there they will not want to have anything to do with you...I wouldn't steer clear, I'd steer next county clear of these %^&*^$!

shadow girl

Jul 7, 2011

This place was fantastic! J Johnson was very helpful to me and listened to what I wanted. Erica Foster ended up actually making my delivery because Jimmie had another appointment away from the dealership. I really liked both of them but Erica is absolutely my kind of person. She has a wicked sense of humor like me and I had a blast during the delivery of my absolutely gorgeous new car. I left there feeling like I had a new car and some new friends. It wasn't just an act either. Erica has called me a couple of times (in a short period of time) to remind me to come in and see her anytime, they have a free car wash service, don't forget the free oil change included in your delivery, are you happy with the car and is everything good with it, etc. She and Jimmie both have had excellent follow up with me and I couldn't be happier with my decision to go to Raymond KIA or with my car!

1heronview

Jun 29, 2011

Very pleasant experience buying this car. We were given a test drive, told upfront pricing and when the color my husband wanted wasn't available on their lot, a car was found and delivered to the Antioch dealership within a day. I would recommend this dealership to anyone looking for a car. Thanks Raymond Chevrolet in Antioch, IL.

popeyeb76

Jun 22, 2011

I went to about three dealers in my area but Raymond Chevrolet treated me like i was family. The salesman as soon as i got there offered me a softdrink because it was hot out and then we went to look at some cars. The knowlage that the salesman had was amazing he showed me everything that the car had to offer. then when i was talking to the finance manager he explain all the contracts to me because i was unaware what they were. I short it was an amazing experince.

Anahigee

Jun 12, 2011

I'm a first time car buyer and I came here. It was nothing short of a great experience. Everyone was welcoming and very helpful. They showed me around and did not make me feel pressured.

vsalmons

Jun 9, 2011

After doing research on the vehicle I went to Raymond and they gave me the car with the options I desired at the price I had determined to be fair, no long negotiation required. They easily found the car and delivered it to me in less than the promised timeframe. Overall a great experience.

azul43

Jun 8, 2011

I received excellent service and everyone was very professional. I also received a lower than expected interest rate and I received thew price I wanted to.

Bsoren

Jun 7, 2011

We have bought 9 cars from Paul over the years and everyone it's the same great experience. Thank you again and we'll see you Sunday.

Edsan

Jun 7, 2011

I purchased a new 2011 Chevrolet Impala and had an amazing experience. I really needed to lower my payment on my trade-in because I'm attempting to purchase a new home... I really didn't think it was possible, but the people at Raymond Chevrolet really helped me and truly cared about my situation. Highly recommend Raymond Chevrolet.

jobin3816

Jun 7, 2011

My husband and I recently were in the market to purchase a new or slightly used vehicle. We walked in to Raymond Chevrolet and were treated like royalty from the moment we walked in to the moment we left. Everyone was very helpful and nice. We got a Camaro and we love it!

SRICHARDSON2358

Jun 3, 2011

I jumped through hoops trying to get the car approved and they said they had it done and the next minute they dont know. I would not reccomend this dealer to anyone they have know idea what they are doing and and they try the bait and switch on you they say they have the car or can finance it and then they have to get another car . DO NOT DEAL WITH THEE GUY'S YOU WILL BE SORRY

Tennessee4

May 24, 2011

I brought my vehicle in to Raymond Chevrolets service department after being let down by another dealer. My Check engine light was on and this other dealer said it was some part that costed me alot of money and light still was on. I told my boss about the problem and He told me to bring my vehicle to Raymond they have always done a great job on his cars so I did and let me tell you Im so happy that I did they really helped out alot! They got me a loaner car for no cost to me, washed my vehicle and they worked with me on my bill. They have made a life time customer out of me!!! THANK YOU SOOO MUCH TO EVERYONE AT RAYMOND CHEVROLET

John H

Sep 15, 2010

I went to another dealer near me and had an uneasy feeling. I was looking for a used car for my son who just turned 16. We knew what we had to spend and we wanted a 4 door smaller car with good mpg. We ended up driving to Antioch from Grayslake and looked at a few cars that WE wanted to look at, not that the salesman was pusing onto us. The car we decided on was almost $1000 over what we wanted to spend but it was perfect. Tom worked with the manager and we left with the car me and my son wanted at the price we wanted to pay. Tom and the manager he went to were helpfull in getting us to that price and showed us around the dealership if we ever needed anything, we met the owner, who was nice also. They filled up my gas tank and we are now VERY happy Raymond owners!

rssanderson

Feb 7, 2010

Customers BEWARE: Charlie lied to me and my friend about cosigning. He said it would help me build my credit. I was not on the loan. only my friend was. So I let the bank take it back. now me and my friend are nolonger speaking. Someone needs to tell Charlie Hansmayar that this has caused heartace.Your response is not accurate. You lied it has nothing to do with getting a loan. You lied to me and my friend