Used Cars for Sale at Reliable Toyota Scion in Springfield, MO

Happy customer

Nov 15, 2016

From keeping us informed of used cars for weeks to helping us purchase new when used wasn't for us, Juan was just wonderful to work with. He is personable and professional and knowledgeable and a pleasure to be around. Thank you for making it easy, not a single negative. Highly recommend.

Angelavalle

Nov 11, 2016

Haley and the team went out of their way to ensure we were in the car we wanted. Once we chose our car they took great care of us through the purchasing process. We love the car we chose and will come back to them when we are looking again. We would definitely recommend Haley as a great help to anyone in the market to buy a car new or used

Gabby

Nov 7, 2016

I had a great experience while buying my 2008 BMW from Haley McKinney. Haley was a true professional throughout the process and stayed with me until I drove off. Buying a car can be stressful but Haley made sure I was comfortable at all times and taking car of my needs.

LindaBearden

Nov 6, 2016

Brian Canizalez and the staff at Reliable Toyota made my buying experience super easy! If your looking for someone to answer your questions and make your experience awesome Brian is the person for you!

Bill Schwartz

Nov 1, 2016

I met Chris and we discussed what I was looking for. He showed me a few cars and proceeded to explain the inherent advantages and what separated them from each other. His commitment to the quality of Toyota is both obvious and impressive. He was only interested in my knowing about the cars. My newfound insight into what Toyota does to create an economical and extremely safe car was all I needed to decide to purchase my Camry. No pressure at all. We love the car and the confidence we have in it and Chris.

Lady Jillian

Oct 27, 2016

Yet another great experience... Stuart was friendly, helpful, and very patient as we took more than 3 months to find the perfect vehicle at the perfect price. We could not be happier with our new Sienna... and of course, we will be back when we are ready for our next car!

ChrisDan

Oct 26, 2016

When Stuart sold us our Toyota Tacoma, we were very pleased with the experience. He was patient, friendly, knowledgable, and not at all pushy (my biggest pet peeve when it comes to salesmen). We highly recommend Stuart and he will be our first call when we are in the market for another vehicle.

GVP

Oct 25, 2016

Purchasing our new Toyota Pathfiner and working with Stuart Moore was a very pleasant experience. It was of the most pleasing new vehicle purchases that we have had.

Missy

Oct 22, 2016

We live a far distance north of the dealership but find the service so superior that we don't mind the extra effort to go there. This visit called for a lot to be done to ready our vehicle for winter including 4 new tires and some warranty work. The service team worked hard to get everything done in a very reasonable time and to our satisfaction.

Brewsive

Oct 18, 2016

I was in a bad situation with a lemon and Stuart Moore and the gang did more than plenty to get me into the car that I deserved. They went way above and beyond what I expected, especially with some of the other experiences I've had in the area with other dealers. I will be shopping here again.

V Wallace

Oct 13, 2016

Chris is a great and knowledgeable salesman. He worked hard to make sure we had all the answers to the questions we asked and was adamant about getting the best deal we could get. This dealership has an excellent selection of new and used cars and a wonderful certified used selection as well. There was absolutely no pressure and customer satisfaction was definitely their priority. Would recommend this place to many! And Warren was a delight to finish up the paperwork and help with financing and finding the perfect extended warranty.

Realatalltimes

Oct 11, 2016

Awesome dealership. This was a great experience! Went in to test drive two cpo BMW's. Haley took the time out to understand my needs & there was no heavy sales pressure.

okay

Oct 11, 2016

Haley is a low-keyed sales person. She's not pushy but there to make sure you get into the car that's right for you. Although I decided not to buy at this time, I will most definitely request her assistance when I return to the dealership.

Bill

Oct 10, 2016

Haley was a pleasure to deal with, as was Trent and the rest of the dealership. I highly recommend this dealer to anyone looking for a new car.

cowpuncher.cowboy789

Oct 4, 2016

The care and efficiency of both sales and service is extraordinary. Pleasure to do business at Reliable Superstore, Springfield, MO. Toyota is the only way to go.

ifriscoman

Oct 3, 2016

My husband and I were quite the pair. Really, we had no idea what type of vehicle we wanted. Alex patiently explained features on all models of Toyota's on an extremely hot day! Alex was fair, honest, forthright, and funny! We truly enjoyed our experience! If we were to purchase again we would definitely request him. All people involved in our sale were top notch. By the way, we purchased an Avalon and love the drive!

Doug Twigger

Oct 3, 2016

This is my 2nd car I've bought from this dealership and from Stuart Moore. He knows his Prius and knows his industry. He did another great job getting me what I needed for my business.

arwilson35

Oct 3, 2016

This is the first "used" car that I have bought. From the first minute of talking with Travis Huber, I knew he was a guy I could work with - super friendly and professional. Any questions I had, he was able to answer or he knew who to ask to find out right away. I did my research before buying, but Travis and the "managers" working on my trade-in and pricing for the car I wanted made it very simple / easy. There was very little back-and-forth before coming to an agreement.

HMC

Sep 28, 2016

So glad our salesperson was Vitalii! He has a wonderful, easy going personality and went above and beyond to get us the best deal he could get for us on our new 4Runner. What a great sense of humor, as well. Highly recommend him to anyone looking for a Toyota. Also, our finance person, Harry Singh, was wonderful as well. Very professional and personable. We really felt like we made friends at Reliable Toyota today as well as a bringing home a beautiful, new Toyota!

KXIONG

Sep 27, 2016

Got a great deal working with Tchu Moua!!!! Went above and beyond my expectation to get a good deal on my Scion TC!! It's hard to trust people but he was one of a kind!! Helped me so much with all of my questions!! He made it simple and easy!!

Silas Oaks

Sep 26, 2016

Vitalli was the only reason we bought a car from Reliable. I was going to get the car we purchased through another dealership, but Vitalli made me change my mind. Like this guy's personality. He made the buying experience fun.

dirtfan

Sep 24, 2016

Went here to look at a used Jeep we liked; Dave Perry was very energetic, knowledgeable and very easy to like. If you happen to go here for a car; be sure to ask for Dave Perry. He won't disappoint.

Aelynne0922

Sep 22, 2016

When we visited the Reliable Toyota dealership it was just to stick our toes in the water on a search for a new car but we walked away with a new car and so much more!! Our salesman Brian Canizalez was personable, down to earth, professional, and all about meeting our needs despite our hesitation even with rambunctious kids in tow!! We live an hour away from the lot and with our hectic work schedules they even stayed late to make sure we were taken care of in every aspect! We loved our experience from beginning to end and Warren (in the finance department) made everything happen to make sure our Brand new car was completely covered with our excessive amount of driving miles we dump on our vehicles in short amounts of time! I would highly recommend this dealership to anyone in search of a new or used car!

JP

Sep 22, 2016

I shopped the internet, called and Chris P. was the sales guy. He and his super were straight forward and made the experience better than what I usually encounter. Being in sales management myself it was refreshing to see the stereotype shattered. They managed my expectations well and were able to intervene when things went a bit sideways further in the process. Warren in finance helped bring it to fruition despite my being on a tight timeline. I drove 4 hours to pick up the car and have no regrets with the dealership.

GTO

Sep 21, 2016

A wonderful experience from start to finish. Chris did a great job and walked me through the entire process. This is a highly recommended dealership in my opinion.

Bmwkraz

Sep 21, 2016

I enjoyed my recent BMW purchase in Springfield working with Haley. She searched high and low and found the right car for me. I had several tough to find options and she came through. Go find Haley for you next BMW purchase...or even your first, like me.

calynbell

Sep 10, 2016

Brian Canizalez was very knowledgeable and easy to work with! Was able to answer all of my questions perfectly. Thank you so much for everything!!

bluetooth grandma

Sep 9, 2016

very helpful, kind and did not make feel stupid. he said i could contact him at any time and he gave me his personal phone number.

MartyM

Sep 8, 2016

Bought a new Toyota Corolla on labour day. Big shout out to Jonathan Gracza for his outstanding guidance, patience, and clarity as I made the big purchase. Buying a car is never easy, unless you work with Jonathan at Reliable Toyota!

jacif

Sep 5, 2016

I was shopping for a nice, used car for my granddaughter's first car. Caleb showed us a 2003 Camry with only 141,000 miles that I had found on the internet. It had just come in and wasn't even cleaned or detailed yet, but he showed us the car anyway. We decided to buy it and Caleb had the car cleaned and touched up. Juan Lopez helped us when we picked up the car a few days later (Caleb was out that day). Everyone at the dealership was very helpful.

Toyota met cow

Sep 1, 2016

I used their internet site looking for a used Toyota Tundra. I went there the next day and met Juan Lopez! He is a great person, and salesman. He showed me the truck, car fax, and talked with me about the truck! I had a great experience buying the truck. I also have to thank the finance department and owner for the extended warranty!

U Dave

Aug 30, 2016

i consulted with Stuart during a service visit. We discussed new and used Camrys and 4 wheel options. I found Stuart Moore to be very knowledgeable and forthright . I will contact him when I am ready to Buy.

JDrayer1025

Aug 29, 2016

Bryan Price was by far the best salesman I have ever worked with! He made the process of buying a car very enjoyable and hassle free experience.

lmoyama

Aug 27, 2016

Worked with Stuart Moore here and he was excellent to deal with. He made us feel very comfortable, wasn't pushy and was very honest. We came in to service our current Toyota Tacoma and left with a brand new Toyota Tundra! Thanks Stuart!

4Runner girl

Aug 27, 2016

My husband and I were looking to buy on a Saturday. We went to the Reliable Toyota just to check it out. Like a few different vehicles. Seen a very friendly guy coming to greet us, named Jonathan Grazia. He showed us a few different vehicles, Rava4 and 4runner. We told him that we were just shopping around and going to go to couple of other dealerships down the road. So we did, the other salesman was arrogant and assumed I didn't know what a parking brake was!! We left. We discussed how nice Jonathan was and we liked the 4Runner. We went back, Jonathan was gone for the evening, but Jeremy was there to help. Jeremy was fantastic as well! We showed him the 4runner we was interested in and he RAN to get the keys!! That is a big deal to us, we loved the hustle. We ended up buying the 4Runner on Monday. The entire staff was very friendly and made us feel important. The sales manager came out and congratulated us on our new vehicle and shook our hands and there was eye contact. I am very pleased with Jonathan and Jeremy, not to mention the finance guy! Everybody was great!

Driver2016

Aug 24, 2016

We received great service from Stuart Moore and recommend him highly. We had purchased a car there 4 years ago and decided to return there due to good service.

4runner fan

Aug 23, 2016

Thanks to Rick and Alex at Reliable, this was probably the best shopping experience I have ever had. Great service, fair price, and a quick in and out during the paperwork process. I have also worked with the collision center at Reliable Toyota and have had the same outstanding service there.

constructmama

Aug 23, 2016

I knew what kind of features I wanted on a vehicle, Dave Perry our salesman was very knowledgeable of the vehicles and the one I finally decided to purchase. He made the whole experience smooth.

Kkasperski

Aug 13, 2016

My husband and I were just "looking" and Brian convinced us we had to have a 2016 Toyota corrola. Best decision we've ever made! We love it. And the customer service was phenomenal. I recommend everyone to shop at reliable Toyota.

emstraw2018

Aug 11, 2016

I had a very nice experience at Toyota. My family has bought 9 cars from this dealership over the years. We have always had excellent service. Brian Canizalez was the salesman who sold us my latest Toyota RAV4 and he was very nice, not pushy at all! We had a bit of a difficult time negotiating on the price, but in the end they were very reasonable and generous with knocking the price down to something we were willing to pay. I highly recommend Reliable Toyota and Brian Canizalez!

BonBon2

Aug 10, 2016

I have leased two Prius vehicles from Stuart Moore. He was very knowledgeable, professional and helpful. I can happily say that I received genuine, top-notch customer service and was very satisfied with my experience.

Suzy

Aug 8, 2016

They found a car that was exactly what I wanted. They treat me as if I am the most valuable customer they've ever had.

cd

Aug 8, 2016

Really enjoyed our experience buying a Certified Used Toyota from Reliable Toyota for our growing family. Chris Polyzois was extremely positive, helpful and kind in his interactions with us. He was honest and made us feel comfortable while making important decisions. He wasn't in our face and gave us plenty of time to discuss things on our own. We love our new-to-us Toyota and are looking forward to many years and many miles behind the wheel.

Janice

Aug 7, 2016

Great experience. No hassle and no pressure. Worked with us and we got the car we wanted at the cost we were willing to pay. Our sales representative (Stuart Moore) went above and beyond to meet our needs. We will definitely look forward to working with him in the future. Warren in finance and Kyle in management

Mored

Aug 5, 2016

Had the pleasure of purchasing a new vehicle through Steward Moore. I highly recommend asking for Steward. He was knowledgeable, low pressure and patient while my spouse and I took our time to make a decision.

Mikeyg69

Jul 30, 2016

Jason Moon was very personable an helpful. No pressure sales. It was a good experience and I would recommend them to anyone....especially Jason. I'll definitely be going back there

charles doan sr.

Jul 28, 2016

I dealt with CHRIS POLYZOIS off and on for about three months. I was looking for a particular Toyota truck. They found a lot of Toyota Tacoma trucks for me to look at and I mean a lot. Chris was determined to find my truck, if he had to bring it in a piece at a time .And by golly he came thru. Right down to the color and type of wheels that I preferred. He was out to please and PLEASE HE DID.

Allison M.

Jul 22, 2016

We walked onto the lot with an "anti-Prius" mindset and walked away a few hours later purchasing a brand new one! We were both educated and convinced by Stuart, our salesperson, who has thorough first-hand knowledge of the benefits and efficiency of Toyota Hyrbrid technology. Not only do we highly recommend Stuart and Reliable Toyota, but we will most certainly be return customers in the future!

Sammi8979

Jul 11, 2016

One of the best places I had been to look at cars by far! Chris our sales associate was amazing! No pressure, no stress just an awesome car buying experience.

Steve Puffpaff

Jul 7, 2016

Very personal dealership experience. Not what i expected when going to buy a new car . I would recommend them to anyone looking to purchase a bew vehicle. I felt no pressure which i appreciated.

Pbray1981

Jul 5, 2016

First time visiting this dealership. It was the third one of the day and I had just about given up, and that was after weeks of online shopping. As soon as I pulled up I was greeted by Caleb my salesman. There was no pressure he just asked me what I was looking for, disappeared for a minute and came out and showed me a few options that fit the bill. I did buy a truck from them and can say confidently I was impressed with the service as well as the dealership. Now don't get me wrong it was a long process but I truly felt like they had my best interest in mind. I would buy from them again.

skay1265

Jun 29, 2016

When I went shopping with my niece, I was surprised at how clean cut your salesmen were.Our salesman was very knowledgeable and personable. He did not push as some men do with a woman customer and I really liked that.

TerryK

Jun 18, 2016

My wife and I purchased a 2012 Highlander this morning. Jason Moon & Randy Tan made it an easy and fun experience. We recommend Reliable, Randy, and Jason. We will be back in the future.

toyfan16

Jun 11, 2016

I have dealt with them several times. They always make me feel important. I trust the service department as well as any of the sales people I have dealt with!

Taleeta Carter

Jun 8, 2016

It was easy and everyone was very friendly and efficient! I will continue to purchase cars fromReliable! Great Service!! Worth checking out! Thanks Everyone

sgodf

Jun 7, 2016

It was a great experience especially for being my first car ever! Vitalii was great help and good to work with, very friendly. He helped us with any thing we asked. It was a great experience!

juliehuff

Jun 2, 2016

Randy was great to work with. He was personable and had a flare of honesty about him that made the experience very pleasant. I felt comfortable around him and he made me feel like a valued customer. I am thankful that I had a great car salesman and great car buying experience. Thank you Randy.

jimH

Jun 1, 2016

We purchased a used 2016 Toyota 4Runner and were very pleased with the service at this dealership. The staff was professional, courteous and worked with us to get the vehicle we were wanting.

Tundra

May 26, 2016

Salesman: Evan NortonWhere do I begin? Evan treated me like family. I made an attempt to adopt him post-sale, but it was in vain. Whatever Evan's current salary is needs to be doubled (possibly tripled). Evan went to bat for me when the sales manager didn't want to budge off their initial price. Evan is the epitome of a salesman and deserves an instant managerial position. Myself, Evan, and my wife exchanged pleasantries both while the finances were being processed, as well as in the downtime (and we all know there's a lot in a car deal).Let me explain the truck for you. Imagine a 5.7 liter, 401 foot pounds or torque operable American flag propelled by two Bald Eagles holding AR15s ('Murica!). I sweetened the deal and they threw in a live lion as a form of vehicle protection / security. The test drive was something out of a Bud Light commercial. Picture this: two ripped dudes (shirtless, of course) operating a steed of a truck down the interstate blaring Florida Georgia Line.In closing, Evan Norton is nothing short of what even red-blooded American should aspire to be when they grow up - a true American, and a hell of a salesman.In all seriousness, Evan treated me with the utmost respect and was very attentive to my purchasing needs. I will definitely be both sending him business, as well as purchasing from Evan again.

Shaeka

May 23, 2016

Was looking to buy new , had been to several other dealers in search of the ONE...I owned a Toyota years ago and loved it , so we landed at Releable Toyota to see what they had..We were looking for small, good gas and low payments..as this was a purchase more for because I can more than need...and it was not a fast search..Vitalii had his work cut out for him , with us...after checking out many cars and wanting a couple that the payments just were out of reach for what we wanted, we settled on leasing a Toyota Corolla LE..we put him through the ringer and he held up and did all we asked..it was not an easy sell for him . He hung in there.

The hammer

May 21, 2016

Our best car buying experience ever! Evan Norton our sales rep was the most patient person in the world. We first contacted him in Oct. 2015, but we didn't get our Tacoma til May 19, 2016. During that time Evan stayed in touch with us keeping us informed as to what was happening with new Tacomas. Finally we went in to pay to order from the factory. After listing exactly what we wanted Evan said that he was first going to check the scheduled deliveries and when he came back the exact model we wanted was on it. During the entire time Evan was very polite and respectful and did not try any high pressure techniques. All of the people at the dealership acted in a highly friendly and professional manner. We were also happy with Chris Guyer and James Trimble who were very helpful in the process of obtaining our vehicle. There are not enough stars to illustrate our happiness with Evan and the crew at Reliable.

Gina

May 20, 2016

We needed to replace our Toyota Sienna that was involved in an accident. Reliable had one that was the same year model that was in great condition. Vitalii Baryshok was very helpful in getting all of our questions answered about the vehicle. We are very pleased with the friendly service we received in purchasing the van.

RobnCarrie

May 12, 2016

Great service...great people. The reason we were there was a bit frustrating and the fact that the issue was much more involved than Reliable or myself expected, i thought they did a great job on the car and our service advisor, Victoria was very kind and helpful, which made the time without our vehicle much more tolerable. The service dept is very clean and everyone was very proffesional.

Freesisternlaw

May 12, 2016

The search for our perfect "Yota" ended up with us getting an awesome Highlander! We told Jason what we were looking for and within the week he was calling us saying one had just came in. Just love it!

Roberta

May 10, 2016

Our dealer was a joy to work with no pressure, very personal.So far we are enjoying our Rava 4 Toyato, there are a few things I miss from the Buick no compass which I did not even check out just figuring all new cars have them, and the size. But IOur experience was a very pleasant one, no pressure and willing to work with us on price etc.We are enjoying the car and looking forward to taking it on a trip.Thanks again to Jaun & Chris wonderful men and very personal.

Vickie

May 9, 2016

I did most of my connecting with this team over the phone and by email. They were excellent about promptly following up and giving you accurate information to make the sale go more smoothly. I would recommend them! Chris P was great to work with and answered all my questions.

JD

May 9, 2016

Juan Lopez did a great job of assisting us in our auto purchase. Brian Goans, collision estimator made the experience A+. James , the finance manager was professional as well. We're very happy with our vehicle and the entire experience with this team.

john palmieri

May 8, 2016

I don't write reviews, however,,,my search for a PruisV ended at Reliable Toyota in Springfield Missouri. After 5 weeks of dealing with Toyota dealerships from Tulsa, Arkansas and Joplin, going to Reliable would have saved me time and some exhaustive frustration.I want to thank my sales person Evan who never gave up on my ignorance of switching to a regular banking institute from my credit union which I have dealt with for over 30 years. Evan went above and beyond to work a deal that I was happy with, thank you Evan.James in the business office, what can I say, laid back, never got excited about me calling him for 2 days every 15 minutes (maybe 30 minutes). James took the time and walked me through better banking rates (beat my credit union by 1.9% and I have good credit) got me into bi-monthly payment which will save me 4 monthly payments at the end of my payment time, thank you James, thank you Reliable Toyota in Springfield Missouri

Jennifer P2015

May 6, 2016

We had visited a few dealers before this one and felt like everyone we talked to was pushy and wanted to sell us something new. The moment I started talking with Ben Addie and Scott Horberg I felt like this was the place to do business. They were considerate and thoughtful. They had plenty of recommendations. When we went to the dealership, we met with Juan Lopez and he helped us to find a vehicle we like with payments that we could afford. He wasn't pushy and very considerate of our needs. He helped us find the vehicle we love. This is the place to buy a vehicle. I think we will buy our next one there as well.

Jamiemac

May 5, 2016

Jason Moon was great to work with, took care of any issues right away. James in finance was also very pleasant to work with. I will definitely check in with Jason again when looking for a vehicle.

Cyndigeese

May 2, 2016

Jason was phenomenal. I could not have asked for a better salesperson. He was honest, genuine and well informed. He went above and beyond and we would buy from him again!

very happy

May 2, 2016

Service found small problem with one the tail light, and had it replace before we seen the car.Attention to detail,,, good job to all,,,Jason was very helpful and experience with knowlege about the car we got.Very happy with the buying experience,,,,

bennynichols1

Apr 29, 2016

Went with my mom to look for a new vehicle for her. We were lucky to end up working with Evan who was extremely knowledgeable and fun to work with! He was able to help her get into a new corolla and she couldn't be happier with her purchase. I know I will be going there when I purchase my next vehicle! I would recommend Evan to anyone looking for a new car.

Neill5326

Apr 27, 2016

Jason Moon was a great guy to work with. I will refer my friends and family to work with him. He is a low pressure salesman.

Pleased Scion XD Owner

Apr 19, 2016

As a woman shopping alone, I was pleasantly surprised by my experience and pleased to report that I was listened to with respect. My visit far exceeded any expectations or concerns about dealerships which prior to this experience was not favorable. Everything was explained clearly and concisely. Paperwork was on the up and up. I was in a hurry due to another appointment and made it out in a timely manner without being hurried to make a decision and was never pressured in any way. I feel I got the deal of the century and am now the proud owner of a very economical, reliable, and beautiful car. I would highly recommend Jason Moon and the Toyota Superstore Dealership.

scottywayne

Apr 19, 2016

Thanks Guys, Great group of hard working folks. I got a better deal, better warranty and better financing than expected on a used jeep! God bless and keep you safe.

Miller40

Apr 12, 2016

We had a great experience. Juan was great. Not pushy at all. We love our Traverse. Thank you for the great service. We will recommend you to our friends and family.

dpate03

Apr 6, 2016

My experience was really good and professional they helped me with everything and answered all my questions. They were very friendly the whole way and I'm beyond satisfied with my vehicle

Tacoma Mike

Apr 5, 2016

I drive by Reliable Toyota quite frequently on my delivery route and have been keeping an eye out for a primo used Tacoma. They had just recently gotten in a '08 Silver 4x4 crew cab that caught my eye so I stopped by to take a quick test drive. I was greeted promptly and courteously by Juan Lopez. He was very responsive to my questions and not pushy at all. I have purchased many vehicles over the years, for myself, my wife, and our kids. My wife won't even go with me anymore because she got burnt out by the pushy sales people. I gave Juan the required info to take a test drive and off we went. I found out enough to know that I wanted to come back on Saturday and do a more thorough investigation. Upon returning Juan inquired some more as to what my needs were and the price range I was comfortable with and a budget that was easy for us to handle. I left my vehicle with him for appraisal and drove the Tacoma home to show my wife and do further testing on it. We decided we loved it (well, I loved it and she thought it was nice), and discussed that budget and found a good payment range that would work for us.After returning to Reliable I got with Juan and we did some debating on the price of the Tacoma and what they wanted to give me for my trade-in. Well, after about 1/2 hour we came to an agreement. I got a very fair amount for my trade-in and they came down just a bit on the Tacoma. Plus, I was able to get a couple things taken care of that were needed on the Tacoma. Nothing big, just some minor convenience features that I like to have. They hadn't received the title yet for the Tacoma so I left a little cash for a down payment and came back by after work a few days later and we got the deal completed quickly. All told I probably spent about 1/2 a day at the dealership and they made things comfortable to me and turned the tv in the waiting area to March Madness while I waited. Everyone was courteous and pleasant to talk to while I waited. Juan has contacted me a couple times since to make sure everything was going fine and that the service dept. had taken care of the agreed upon items. They have and we're very happy with our Tacoma.Juan and Reliable were some of the most pleasant folks I've had the pleasure to deal with and I would highly recommend you give them a chance to help you out with your next vehicle.

Kristi

Mar 29, 2016

I bought my first Prius at Reliable Toyota last year and absolutely loved it! I knew that when it came time for my to purchase another car, I would be returning, but I had no idea that it would be so soon. My beloved 2015 Prius was lost due to flooding, so I came in to talk with them about options, Warren Sandwell is great! He was very kind and wanted to make sure that I found a car that I loved as much as my 'old' Prius. He was knowledgable about all of my options and answered my zillion questions, but also kept the atmosphere light an no pressure. This really helped me feel confident that I was making a good decision based on what I needed and wanted. Ron Edwards in financing was a gem! I left feeling secure that I received the best possible deal, and was not going to be left stranded again if (god-forbid) a flood swept my new sweet little Prius C away. These guys have the right combination of relaxed atmosphere, exceptional service, and caring staff that makes it a place I feel comfortable sending family and friends. Everything was top notch. I wouldn't change a thing.

Marilyn

Mar 19, 2016

Randy Tan is a wonderful person to work with. He was kind, attentive, very knowledgeable and was not pushy. He gave me the information I needed and the time to think about my choice. The whole experience was excellent. Tim in financing was very helpful and made everything easy to understand. They treat their customers great and are very helpful. Would highly recommend Randy and this dealership!

Pissedoff!

Mar 19, 2016

I have bought several vehicles over the years from Reluable Toyota. It is a welcome treat in 2016 to have sales staff who listen to their customers and their expressed needs and wants rather than attempting to (overtly) change or simply ignore what the prospective customer says up front. Big change from initial sales experience way back in 2002! Kudos to Randy Tan in sales.

Spigg330

Mar 16, 2016

Purchasing a new Toyota Tacoma today from Evan Norton. An amazing salesperson, he was a helpful, attentive, understanding individual. Anyone in need of a vehicle should stop by and visit with Evan, I am sure he would be happy to assist you in anyway he can.

Rebecca

Mar 14, 2016

I bought a new 2016 Toyota Highlander to replace my Toyota Venza. It has all the great attributes of the Venza with a little more space. It's so comfortable and drives really smooth. Randy Tan helped us look at several options. We went back a second day and Brian Canizalez helped us in Randy's absence, but we went back the next day to purchase and Randy closed the deal. The whole team was great!

marcusleach

Mar 14, 2016

If you're looking to buy a vehicle, I would HIGHLY RECOMMEND Warren Sandwell. Clear, concise, and prompt communication. He really took his time to get to know me and my wants/needs in a new car, and found the perfect car for those needs. The process from start to finish was a pleasure. The next car I buy in 5-6 years will be from him.

Creid

Mar 11, 2016

Evan Norton was amazing to work with! Checked prices on similar vehicles in a 250 mile radius and could not beat Reliable's prices. Evan treated my wife with complete respect, and we will recommend him to anyone we know looking for a new Toyota.

tcwalker58

Mar 9, 2016

We were helped by Jason and LC. They were both very helpful and worked hard to get us into the Tundra. We did not feel pressured by them. It was like working with friends. We have purchased several vehicles at Reliable, and would not hesitate to do so again.David and Theresa Walker

Karley715

Mar 4, 2016

What a great experience we had at Reliable Toyaota! Please ask for Brian Price when you go visit them! He was very helpful and easy to work with!

brad29

Mar 3, 2016

This is the second vehicle we have purchased at Reliable and will be back (though because we bought Toyotas, it will be awhile). On this purchase we worked with Jason Moon. He was courteous and friendly, very knowledgeable, and not pushy. He gave us all the information we needed to make an intelligent buying decision. Certainly not the "typical" car buying experience we all hear about from other dealers where you leave feeling dirty and taken advantage of. The whole team (led by Anthony) is top notch!!

Elrone & Donnie Bowman

Mar 2, 2016

WE were on vacation in the USA returning home to Canada. we stopped in to Reliable Toyota in Springfield. We were assisted by David Pierce. He found a problem with the Oil Flow Control Valve & recommended we replace the defective one. WE are from Ontario Canada and were told our warranty was not valid in the USA. David & the Service Manager called Toyota Canada and were told that our vehicle should be covered there. The Regional Toyota USA said it was not. David worked diligently and was able to get our vehicle VIN into the USA system. Our experience with Reliable Toyota was a very satisfying one. David was more than helpful and we would recommend this dealership to anyone needing excellent service. Elrone & Donnie Bowman

scp3838

Feb 25, 2016

Reliable Toyota possesses top notch sales team. We appreciate you, Evan, for all your assistance in the purchasing of our new vehicle. You, the sales manager, and Ron at Finance have made the entire process a lot less stressful for us. You are a true professional!

Lovemytoy

Feb 21, 2016

Had a great experience! This was my 2nd purchase from Toyota will return for the next one! My salesman was great and stayed in touch through the whole deal! Thank you

Bryan

Feb 17, 2016

Staff was friendly, knowledgeable and helpful. My salesman was Jason Moon. I felt no pressure and he worked to help get the price I requested.

Trickdarter

Feb 16, 2016

After my 5+ hour drive from OKC Jim Norton Toyota to Reliable Toyota I was still fuming but the people at Reliable were better to work with. Thanks Randy

Thesemindz

Feb 15, 2016

He got us a great car, walked us through the whole process, and made sure we got what we needed in a price range we could afford.

Ohboey

Feb 11, 2016

Super happy with the low pressure, genuine customer service attitude from the salesman, Evan Norton. Evan was knowledgeable, professional and made the whole process a breeze! Financing worked with me to help me get all the financial incentives I could get, and got me into the car that day. Overall, it was a great experience buying a high-quality car!

Guzzi Jim

Feb 11, 2016

From first look on the internet, to the drive out the door; Jason, his coworkers and supervisors were friendly, helpful and professional. The finance team also a great help, offering advice and working to get the deal we needed.Jason and the rest of the sales team were patient and worked within our crazy schedule to complete the sale.Every effort was made to have the vehicle and paperwork ready ahead of our arrival for both the the test drive and sale. They all really worked to get us in and out and on the road as quickly as possible.When it comes time to buy our next vehicle; Reliable Toyota will be the first stop

Verweiler

Feb 10, 2016

Everything was great! My salesman, Neal, was friendly, direct, and I was able to leave the same day with a new Prius. I was able to test drive the car with no hassles and the price I quoted was the one offered to me. I highly recommend it!

Darrel06

Feb 9, 2016

The sales staff at Reliable Toyota are the very best!! Rick the sales manager was great anticipated our concerns before we knew we had them. Very knowledgeable and a pleasure to work with.If you're looking for a new or used vehicle go Reliable first top dollar for your trade in and super selection.The financing department was so smooth the easiest process I've ever had.

Angelic

Jan 31, 2016

The manager was great with the negotiations, sales stuff were friendly and I didn't feel pressured to buy what I didn't want. Our sales rep was great.

ozarkhen

Jan 28, 2016

This young man in the finance department went above and beyond to get our payments where we wanted them to be plus gave us extras. Very courteous and honest. We had an amazing experience.

Blondie

Jan 27, 2016

Went in just to look & ended up buying a wonderful SUV. Jason Moon was friendly, knowledgeable, & not pushy at all. Great price, immaculate, pre-owned SUV that looks like it just came off the showroom floor. Quick, painless paperwork process AND they even washed it and filled the gas tank. Couldn't ask for a better buying experience. We will definitely come here when my husband is ready for a new truck.

fj40

Jan 21, 2016

My wife and I have been looking for another vehicle for the family. I met Jason Moon, He was excellent in helping us get the vehicle we needed. He made sure everything checked out on the used vehicle and made the process easy. He took time to ask what we needed. He worked with his staff and made sure the vehicle met out needs. This was above and beyond what we expected.

davidpia11

Jan 2, 2016

So Awesome. They worked with me 100% of the way through. It was a great experience and I couldn't be happier with my purchase

AshleyShell

Jan 1, 2016

We knew exactly what we were looking for when we went to reliable Toyota, and we left the same day with just that. The people we worked with clearly presented us with all our options, and we left certain that we had made the right decisions.

Cooks2015

Dec 26, 2015

Jason Moon was extremely helpful in our search & purchase of a new vehicle. We really appreciated the time he took to do extra research on line for us about the vehicle we were considering to purchase.

WCGuy

Dec 19, 2015

My experience with this dealership was fantastic. They were not pushy and gave us the best business possible. I would recommend this dealer to anyone. Jason Moon was a great employee to work with

Tennis78

Dec 18, 2015

Great experience and very friendly. I would want to use Jason again in the future. Very easy going and never seemed rushed with us. Answered questions with a lot of patience

jennadking

Dec 9, 2015

This was my first time buying a car, and Jason was great! He was very friendly and was easy to talk to. He looked for inventory in my budget and shown me other more expensive options without being pushy whatsoever. I would definitely recommend this facility to anyone. It was a great experience!

Sheryl

Dec 5, 2015

We bought our Honda today from Zach Hamby and had a nice experience doing this. Thanks for help and hand holding! I'm taking my new baby and will enjoy her for many years to come!

VOLS98

Dec 1, 2015

Strong sales associate. Knows cars . Listened to my questions and had all. My answers immediately. You better hold on to this guy. Will be back

matt1234

Nov 30, 2015

I walked away feeling I got a good deal or at least fare. They worked hard at putting the right deal together that fit my budget.

TBuck

Nov 27, 2015

I was reluctant at first to look at a used vehicle from Toyota as I was looking for a GMC. Overall I was very pleased with my experience. Zack Hamby was respectful and very pleasant.

Julie Henderson

Nov 27, 2015

Jason Moon kept us informed of our used truck status, as far as the detailing, and when it was ready to look at. Had Great follow-up after our first visit.

Lofaso

Nov 24, 2015

Rex worked days for this deal. I was treated well and I am well pleased with the truck. This is my 13th vehicle from this dealer!

TacomaRob

Nov 24, 2015

I can't say enough about Reliable. We've purchased 2 vehicles from them and will soon be buying a 3rd. My wife has had her vehicle serviced here for over 10 years and won't take her vehicle anywhere else. Just like any relationship, trust is built over time. Reliable has earned and continues to earn our business.Robert

Ridgley,Howard

Nov 20, 2015

Jason Moon was the great salesman that helped me purchase the car I wanted. Not only did he show me a variety of the type of vehicle I wanted but explained the capability of each until the one I wanted was found. His assistance was invaluable. He made the experience enjoyable and productive.. I would recommend him to any and all looking to purchase a vehicle. Many Kudos to him.Howard & Rusty Ridgley

Mikey

Nov 17, 2015

Jason Moon was the 'best' salesman anyone could want to work with. He was knowledgable about the vehicle while treating us with kindness & consideration. Any question asked was answered fully to our satisfaction. 5-stars to Jason Moon &Reliable!!!

AvalonLady02

Nov 17, 2015

So very pleased with our new car! Our salesman knew every detail about the car and was so kind.. answered all our questions, (at least 3 times ea.) and made sure we understood all the answers and that we also knew how to use all these new features. At our age ( late 70s ) that is a quite challenging at times.WE had just stopped by to look... What a respectful, considerate young man. A big "Shout Out" to Harry for all his help..

Gamble

Nov 16, 2015

I have purchased many cars in my day from several different dealerships. But I want to let everyone know that I was "Super-pleased" with the quality of service that I received from Dan Reagan at Reliable Lexus in Springfield, MO. I really appreciated his responsiveness and the way he conducts business. I have already recommended him to others. I look forward to doing business with him for years to come.

Bruceburks

Nov 9, 2015

When I know I was treated fairly and treated with respect that is who will always get my business and my families business. I am retired Military and I am very proud to have been treated they way I was.

hot cowboy

Nov 8, 2015

Their charges for servicing my vehicle was more than the quoted price. When I complained, they changed the price, but was not very friendly about it.The vehicle was serviced and parked in the parking lot, but I was not notified for at least 30 min. after they finished with it. Service advisor informed me that he was just busy -- no apology.This dealer says the rights words, but their actions do not match. I would recommend to others to go elsewhere.

Pop0529

Nov 2, 2015

This dealership has a well trained staff that makes sure you are treated as a valued customer. Comfortable waiting area or easy to rent a car for a few hours if needed.

Lucas L

Nov 1, 2015

Our salesperson, Dan Regan, was very friendly, and answered all of our questions. He did not rush us, and didn't partake in any "games" like other dealers tend to do. We were kept informed of what was happening all throughout the morning. He had several years of experience in the service department prior to becoming a salesperson, so we could trust that he knew, mechanically, what he was talking about.Tom, the finance officer, was also upfront, and didn't try to shove any products down our throat! We did get convinced into purchasing a skylink box, for theft concerns...BUT this was possible after he lowered the APR to a stronger rate for us...a little "quid pro quo" action??. My advice is...do your homework, don't unrealistically lowball them, and you will be treated with respect! Used car purchasing is a very in-exact science, but it needs to be win-win in the end. I got a shoddy value on the car I traded in, but I got a KILLER deal on the car we bought, so it was kind of a "push".

Kyang

Oct 31, 2015

I just purchased a new car here at this dealership and Dan was very helpful in answering all my questions. The service was great (beyond my expectation). I definitely would work with Dan again on my next car purchase.

angeldoc10

Oct 26, 2015

This was the first NEW car I had ever purchased in my life. Dan (Dan Regan) was as far from the "typical car salesman" that I could have expected. He did not push or rush me into anything, he did not try to "sell" me on anything. He listened to what I wanted in my car (and what I did not want) so that he did not waste any of my time. He even came in on his day off to answer my questions and insure that I was 100% pleased with the car I had selected and more importantly that my price and payments fell into what I needed. Then to top it off, when I came in to pick up my new Lexus RX350, he had arranged for the huge bow that the dealership only brings out for Christmas to be sitting on the top of my car! My entire experience was above and beyond any expectations that I may have had. I can assure you that I will never go anywhere else.

TUNDRA GIRL

Oct 22, 2015

Zack Hamby was great to work with, he was kind and curtious and helped us get the deal we wanted. I would work with him again on another vehicle purchase.

Reese512

Oct 20, 2015

I went to the Toyota Service Garage with low blood sugar. Of course I was told my wait would be pretty long as my RAV4 was scheduled to be re-coated. I asked the cashier at the service lobby if she knew of any local restaurants that delivered. One of the inventory guys was standing there and immediately offered information regarding the van which would drive me and pick me up, or he offered to walk me over to a restaurant that was across the street. I chose the walk. He talked with me on the way over about my vehicle he asked me how I liked it. An hour or so later I saw him again on the lot outside. He started a conversation with me about my son and spoke to me about his. This type of personal interaction is EXACTLY what I look for in service. Our society is so ME-focused and rushed, that personal interaction seems remiss. On top of that, my beloved RAV4 sparkled like it was brand new once the service was complete. These guys are good at what they do and the personal touch is just icing on the cake!

newprius

Oct 19, 2015

Zack was very helpful in our very long car-buying process. He followed up over time and kept us apprised of upcoming sales and incentives that would be helpful to us. Once we were finally ready to move forward, he helped it happen quickly (even on his day off), and we are very happy with our new Prius. Thanks again! Hope to work with you again.

Beauti2000

Oct 17, 2015

This associate is fabulous!! You can count on him working for you and having your best interests at heart. He truly listens and cares. It's not about the bottom line for him. He puts his clients first. Thank you Zackj! We'll be back.

eclecticgirl1134

Oct 16, 2015

I truly felt like a valued customer. The staff were very courteous and friendly. They were very patient with me and seemed happy to answer all of my questions.

mzalewski

Oct 14, 2015

Zach Hamby helped to ensure that the entire buying process from search to signing papers was as pleasant as possible. He met me during multiple visits to the dealership and helped me find exactly what I was searching for at a fair price. I'll certainly recommend Reliable to my friends!

TuNdRa-MaN

Oct 12, 2015

Knew what I wanted and knew what I wanted to pay. Spoke with the salesman, he took me to the exact truck I was looking for, and within a few minutes I was sitting down finalizing the paperwork. Couldn't have asked for an easier process.

RetiredVP

Oct 9, 2015

Hard to determine vehicle issue addressed professionally and friendly by advisor and mechanic. Great coordination between service advisor and mechanic and genuinely felt they wanted to only perform necessary repairs and not guess. Agreed to plan of action and follow up

The greatest experience I have ever had!

Sep 18, 2015

This is the finest dealership anywhere.I highly recommend this dealership to my mother, no better place to be! If I hadn't already brought my car which I'm very sorry I did. From Enterprise this is the only place I will ever buy from in the future

webby

Sep 16, 2015

We had a very pleasurable experience with the pu4chase of our new Lexus. We had bought from this dealership previously and came back because we had been treated like a customer should. We feel like Dan gave got us the best deal he could. We will probably be repeat customers in the future.

jmeyers278

Sep 15, 2015

We purchased another vehicle from Dan Regan and Reliable. It was a great experience and we will definitely buy from Dan again!. The whole process was quick and painless and we love our new x5!

Cshelbi

Sep 14, 2015

My experience was awesome. "My salesman" was very helpful and patient. I couldn't have asked for a better salesman. Dan made contact with me throughout the process on a consistence basis and made follow-up contacts via phone and email. The process was quick and efficient. I would definitely recommend this dealership and salesman. Repeat after me "I'm here to see Dan".

Mike

Sep 14, 2015

We recently purchased a new Lexus NX 200t. Dan Regan personally made this an incredible buying experience. Dan worked closely with us in every aspect of the process, going above and beyond! Thank you Dan!!

dan&reva

Sep 12, 2015

I was very pleased with the service, the car should be ready for another 100,000 miles without any problems. The staff is conscientious in repairing the brakes and replacing fluids. Car was clean and loaner car was waiting.

DC

Sep 11, 2015

I arrived over an hour before my scheduled service appointment due to mistaking what time I scheduled it. Service department was very busy and all appointments full. Service advisor was able to work my vehicle in for service without delaying any other customers and completed my service before my originally scheduled appointment time.Great attitude and customer service from the advisor.

customer no more

Aug 26, 2015

owner is a rich jerk that is rude and better than us.Rules don't apply to him stay away! Buy American Tony is untrustworthy worthy

Jerry

Aug 4, 2015

I experienced a Purchase like never before , from my Diligent Salesman Rex Lyons to the charm of Mr Tony Stubblefield. I even had the pleasure of meeting Mary the used car Director.My Completion of paperwork was quick and painless by Ronald and everyone was so smart and a beautiful facility to buy your car from.Every

zb

Mar 22, 2015

We purchased a Lexus NX200t last week from Reliable lexus in Springfield, Mo. Our salesman was Dan Regan. We were very impressed with the dealership and our salesman, Dan Regan. He was very knowledgeable about our vehicle and has followed-up with us after purchase. We will definitely do business with this dealership and Dan in the future. Zell Bradley

SallyC

Mar 15, 2015

I came in pre-approved for a loan and picked out a car. They ended up beating my already low interest rate. Friendly service I was in and out with my car in less then 2 hours on a Saturday. I love my new 2015 Scion Tc!

VicNic

Feb 7, 2015

Was preapproved for loan. Found a car. Was waiting for our own loan officer to call us. Was told by salesman we could get 0% financing (yes, we WERE told that!!!). Signed only for credit report to be reviewed. WOULD NOT sign for them to send off to banks for better interest rate than what prelim report ran. They told us they WOULD NOT send to any banks. We left and said when our loan rep called with final approval, we would be back. After working my tail off to rebuild my credit, apparently overnight my credit score fell almost 70 points!!! They were the only dealership we went to. They sent our information KNOWING WE HAD OUR OWN FINANCING!!! Obviously the bank could see exactly what happened. We got a much better car and no pressure sales/customer service elsewhere (HIGHLY RECOMMEND ACURA OF SPRINGFIELD)

Emeyers

Jan 21, 2015

Our salesperson Dan Regan was fantastic!! He made the experience fun and easy and was very helpful throughout the whole process. We will defenitly be back for our next vehicle purchase!!

Jmeyers278

Jan 16, 2015

We went to reliable to look at a new truck. Dan Regan was our sales guy and he was very helpful. Dan and the rest of the team at reliable made the whole buying experience enjoyable. I would definitely reccomend them when looking to purchase in the future

mmarshall7498

Apr 25, 2014

On February 18 my husband and I purchased a 2000 Jeep Grand Cherokee from Reliable Toyota Used Car Center. The vehicle had a 3000 mile warranty. Three days after purchasing the car I was driving it and it died in traffic. I immediately called the salesman, Zach, to tell him what the car did. I told him if they dont fix it, I just want my check back and they can have the car back. He assured me that the warranty would fix the problem. Zach gave me the number to Pearl at the Audi dealership to make an appointment. I call Pearl Moffett. I took the first appointment that she had available. The day before my appointment my daughter came down with the flu and I moved my appointment to the next available appointment after that. When I brought the car in they had it a couple of hours and then called me to say that their computer will not produce a code giving any indication what is wrong. They also could not get the car to reporduce it. They sent me on my way. The car continued to do the same thing. I spoke to Pearl again on april 18th. She told me that her mechanic was no longer with them, therefore they can not work on the car any longer. She said I would have to start the process over with the service center across the road. Then she told me she did talk to someone that was giving the guess that it was a wiring problem with the ECM. On Tuesday April 22nd. My husband went into the dealership to have them fix the car. When he got there he was sent to 4 different people at the dealership, but while he was there they would not look at the car. They told my husband that he would have to take it somewhere else to get the car fixed and refused to help. That same evening I went to Toyota and spoke this time to Matt, the sales manager on duty. Matt was very understanding. He called the mechanic to see what was going on with the car. I heard him tell the mechanic that if the car is having that problem then it is dangerous to drive and we need to fix it. Matt assured me that if we brought the car back to him on April 25th he would get the car repaired. I even agreed I would pay the deductible, but he said that I would not need to. My husband called the dealership the morning of the 25th to let Matt know what time he would be there with the car. When he called he found out Matt was no longer with the company and was told that since he is not here, they will not help with the car. I called the dealership to talk to the person filling in as the sales manager which was Tony Subblefield. He was in a meeting. I told his secretary what was going on and that it was very important that I speak to him. I left my name and number and said if I don't hear back I will try later. Within the hour Tony Stubblefield called back. He was very defensive. I told him I was just trying to get his help. I told him that we bought the car from them and we are just needing help in getting it fixed. He had pulled my file and he read to me what the complaint was with the car. I told him that what he read to me was not what I told Pearl the car was doing. He got very aggitated at that point and stated: that if I can't have a civil conversation then it can end now. I said to him that I am very calm. You are the one that is aggitated. I told him that I was just looking for Toyota to have the intergrity to help me with this car. He got even more aggitated and told me that his mechanics have no way of finding out what is wrong with the car. He continued on to tell me that if I wanted the car fixed then I need to go to the Jeep dealership or a mom and pop shop to have it fixed. Since we had a 3000 mile warranty I was just wanting them to at least honor finding out what is wrong with the car. Since they would not do anymore than hook it up to their computer, we still do not know what is wrong with the car. Not diagnosing the car is not honoring their warranty that came with the car. They can't even tell me that it is not covered under the warranty, because they refuse to diagnose the problem even though I have to pay for the diagnosis time.

ArkansasTraveler2014

Jan 25, 2014

We drove from Northwest Arkansas to do business with Reliable Toyota. After an icy vehicle accident, we were rushed to find a Tacoma replacement. We were clear on our specifications, and John Cook was outstanding on listening to those needs. We are very pleased with the professionalism and courtesy extended by every member of the Reliable Team. We left with what we felt like was a fair deal and one more step toward getting back to normal. Thanks to the whole team!

7893

Sep 25, 2013

During my recent visit to your dealership the service advisor was a very friendly and respectful young man by the name Ted Green. Everyone who was a stakeholder in my visit to Reliable Toyota was truly excellent and provided exceptional service. Jayme Young was the first person I spoke to when making my appointment. She coordinated my appointment, and ensured the part required was ordered and available by the scheduled appointment. During my short visit there I met another product specialist named Kristi Smith. She was very helpful and answered all of my questions about the newer models. This was my third visit to Reliable Toyota. It is very apparent that you folks have something very special going on there at the dealership. The leadership team and customer service trainers are doing an excellent job in my opinion. You folks have mastered the mantra that; "The only perception of service that counts is the customers". I look forward to a mutually beneficial relationship and the purchase of another Toyota next year. I appreciate your commitment to excellence which is rare today. As you are aware anyone can sell a vehicle however great service is what makes lifetime customers. Best wishes and appreciation to all who made my visit an enjoyable experience!Sincerely, Dan Bill

Steffybell25

Sep 20, 2013

I tried to utilize internet sales because I live out of state. Wanted to get the value of my trade as close as possible without being at dealership. I was told to send pictures and vin # and they would get back to me to let me know ballpark idea. This went on for over a week and I have now been blown off completely. Was hoping to be purchasing a vehicle this weekend. They do not value out of state customers or women customers if this is how they do business

frsfan2014

Aug 23, 2013

I went looking for a used Corolla S. They showed me i could buy a new one and not pay any bigger payment than on a used. i liked them so much i bought a 2013 corolla s. that lead to me ordering a new 2014 scion tc 10 series. that when so well we bought a 2013 fr-s 10 series as well. they even made trading my corolla in a simple thing. IT HAS BEEN AWESOME!!!! I would definitely recommend them to anyone with any sense.

timfrenchkissinglife

Aug 4, 2013

Ok so we decided we wanted a Rav4, we went and test drove one on the lot but it was not color we wanted as well as other options. I searched and found one up in St Louis and called Reliable and asked if they wanted to go get it and sell it to us or should I go up there to buy it. I really wish I had gone up there. They went and got it for us so you would think this would go pretty easy and quick, we were there FIVE hours. The negotiations were SOOOOO painful, we did not get anything close to what we felt was fair on trade value and they were not about to budge. Then the finance, WOW he was only interested in upselling all the garbage he gets paid big for. After many exchanges, we were upfront in the very beginning we don't buy that stuff, he gave up and was obviuosly pissed off. Now the actual finance we advised we that we knew of a bank that had a low APR and wanted to go that way probably, the sales person assured us they deal with this bank regularly. Well Mr. Finance would hear nothing of this, he only wanted us to go with Toyota Finance, I guess so he could make up on what he lost with the upsell. When we gave them a low rating on their internal survey we immedately got a call from a manager wanting to know why we gave such a low rating so I gave him the story you have just read along with a few more details, he then asked why we did not walk away, WOW. I advised I personally was ready to but since this is what my Wife wanted I was going to follow through and get her what she wanted. I truelly am sorry I did not walk. On top of all of this in my conversation with the manager he advised me he would mail us a check to make up for the the trade value we felt we lost. It has now been 5 weeks ans no check. To sum up make the drive to Joplin, Tulsa, West Plains anywhere but here. Yes I am comfortable saying these people will do anything to stick it to you and they certainly are liars.

graypapa7

Mar 16, 2013

We had a very poor experience at the Magness Dealership in Harrison, AR and drove 70 miles to Reliable to buy a Prius. In 2007, we bought a new Prius from Magness but over the years I was not happy with the sales experience or their service department. Coming up to Reliable was a completely different and positive experience. The entire Reliable team was professional and friendly and everyone appeared to be happy to be working there. (Unlike the Magness team) We were greeted by Ben and he found Shalimar and Tom. Shalimar got us the deal we wanted on the car, even if it was black. :) Tom showed great confidence in handling our questions and getting us answers even though he was new. Tom is definitely an asset to your sales team. Each person we met on the lot and inside the dealership made us feel welcome. They were eager to make sure we were satisfied and had all the answers. The whole process was exceptionable and a pleasure. Jon took care of the business part and I bought lots more insurance than I anticipated but I still feel good about it. We will come back to Reliable for service and will tell everyone how pleased we were with the sales process. We love our new black Prius. We are so happy we made the drive to Springfield. Our thanks to everyone on the team.

jdevault

Feb 19, 2013

Everyone, from start to finish, was pleasant & helpful. They tried many options to get me everything I wanted in a car at an affordable price.

Sissytwinmissblackish

Feb 1, 2013

We filled out an online survey and gave all three gentlemen a 10 out of 10 score, but the results showed 8 out of 10. We would like to correct that score and say that we received outstanding service in every aspect. They went out of their way to help us and answered all of our questions. We would highly recommend all three gentleman and most definetly purchase any future cars from them. Richard and Dorothy Brunskill

sjsmith93

Nov 29, 2012

Rebel was very friendly and more than willing to accommodate all my needs. She answered my many questions and made me feel like a very important customer.

Pamela Doria

Nov 29, 2012

Have been in contact with agency in regard to new car purchase. Jillian Waite is the representative from Reliable Toyota that I have dealt with. She has proven to be a great asset to this firm and is always looking for the best way to see that the customer gets what they are looking for.

Jpburke

Nov 29, 2012

I had called asking questions about a Highlander. I spoke with Jillian and for the first time in a long time at any dealership, she was able to explain everything I needed and or wanted without having to put me on hold or call me back with a answer. I strongly reccommend using her for purchasing a vehicle at this dealership.

stev16

Nov 28, 2012

had some questions on possibly purchasing a new Tundra, Spoke with a very nice rep and she answered all relevant questions in a very timely manner. I was very pleased with the details she gave, and felt like I was a priority. I would definitely do more business with them in the future.

Sam1219

Nov 28, 2012

Jillian was a very nice young lady. She was friendly and very helpful and answered any questions I had. I strongly suggest going to Jillian with any of your needs.

Hunter1985

Nov 28, 2012

Rebel was great at answering all my questions regarding Toyota Highlanders. Even though I was looking for an SUV most dealerships would direct their conversations to my husband. It was nice to work with someone who treated me as the buyer instead of just a wife. She was very professional and I will use her again in the future.

savvyjane

Nov 28, 2012

Rebel was so nice and very professional. She answered my questions that I had emailed about. She was very personable and knowledgeable. She really helped me.

Amiewynn

Nov 28, 2012

Great customer service!! I talked to rebel smith about my recent Toyota Camry purchase, she was very knowledgable and helpful. We would definetly recommend reliable Toyota to our friends and family!

golfdr

Nov 28, 2012

I had been looking for a Camry for quite some time, as my wife and I had always been satisfied with Toyotas and had owned quite a few Camrys over the years. In the process of shopping around I had the unpleasant experience of dealing with some less than friendly salespeople who acted as though my inquiries were a bother to them and not worth their time. I am writing now because I believe in giving credit where credit is due, and because Rebel was so very helpful and friendly. She replied to my numerous emails and answered the same questions in a very helpful and friendly manner that I had asked other salesmen in the area, though in those instances I was met with short, curt replies. My wife even noted that she could hear Rebel's smile over the phone, a quality I find to be lacking in most customer care people. Though I was unable to purchase a car from your business, Rebel's kindness will be in my mind the next time we or any of my friends need a car. Please see that this note gets to her and please let her know how much we appreciated her help.

pearman141

Nov 28, 2012

We thought rebel was very helpful. She went above and beyond with everything she helped us with. I would definatley recommend reliable Toyota to anyone checking this website. Great customer service!

Sel12285

Nov 28, 2012

Rebel Smith was a pleasure to work with over the phone. She was very professional and got me all the answers I needed and I had a ton of questions. I would definitely suggest seeking her out personally when considering to buy a car.

lesh1021

Nov 28, 2012

Jillian wasn't pushy, she took her time with the sale. Explained all the details with me, gave me all the information I needed. She is a great person to have on your team for you dealership I'm very happy with the service that I have recived.

Ale19

Nov 28, 2012

Amazing dealership, Jillian did a wonderful job helping me with what I needed worked with the price range I had and the time frame that I needed will be back again and will send others.

bellen

Nov 28, 2012

Went online to see what deals were out there. Jillian responded promptly with out pressure she was kind and eager to assist. I may not be ready now but when I am because of her I will come to Reliable!

Luckygrl

Nov 28, 2012

I am working with a girl named Jillian, she has been so very helpful at finding me the right car, VERY professional! She has taken the time to really explain options. She also went over the difference between leasing and buying, no one has ever taken the time to really go over that with me. As a single woman I always find it intimidating to shop for a car, she has made it much more enjoyable.

Scp787s

Nov 28, 2012

I browsed vehicles online and Rebel was very quick to respond and helped answer my questions that I had. It was nice dealing with her compared to some other dealership reps where it is apparent that I am just another random email to answer. She seemed genuine and quite knowledgable.

Jmalousek311

Nov 28, 2012

Rebel was extremely friendly and helpful with my email inquiry. The dealership wasn't pushy and allowed me to make my own decisions. When I buy my next car, I'll probably go back!

Craig Bills

Nov 27, 2012

I just wanted to post a quick note of Thanks for the First Class Treatment we received when we purchased A new 2013 Toyota from Reliable Toyota in Springfield, MO. Everything went great with the entire sales staff. This one was equipped with that New Navigation System. I can see how some of us folks would have a difficult time learning about it yet the sales staff was very informative and able to go over all of the details in depth with my wife & I. They went out of their way to ensure everything was setup before we left the lot (Blue Tooth link, radio stations and even Pandora!).A special shout out to Reliable Toyota - Springfield, MO for the Hassle Free easy purchase and delivery.Service has always been over-the-top at Reliable!!!Thank you!

MR. DBILL

Sep 17, 2012

Mr. Tony Stubblefield 9-14-123521 E. SunshineSpringfield, MO. 65809Dear Sir,I was recently relocated to the Springfield area and my Camry required servicing. Upon my arrival I was quickly checked in at the service advisor station by your service manager John Woodring. He was very courteous and attentive to my needs and addressed each of them adequately. After completing a small detailed list of specific service issues Mr. Woodring escorted me to a customer comfort area complete with many amenities such as coffee, rest room and entertainment. Before I could complete my intended reading for the day Mr. Woodring located me to discuss completion and recommendations on my vehicle. He provided me a detailed invoice and future service recommendations as well. I can honestly state that for my first visit I was completely satisfied and that my expectations were exceeded. I purchased my vehicle out of state and was very apprehensive with the thought of having another dealer service my vehicle. As documented in your on-line customer service satisfaction results I received a mixed bag of opinions when inquiring about your reputation with neighbors and co-workers. Recently retiring as a "Corporate Trainer" for "Customer Service Initiatives" I can highly recommend your Dealership without hesitation. I will be returning for future service and will publicly rate you on every opportunity. As they say we are all only as good as our last performance. One issue I will caution everyone about is to check out their "TIRE" Warranty, Manufacturer, Tire Model and expected life or mileage guarantee on all tires. Not all TIRES are created equal. My Tire issue has no bearing with your dealership. At this point your dealership has earned a 10, my highest rating. It's all about "Under Promise and Over Perform". Never forget the only perception that matters is the "CUSTOMERS". Mr. Tony Stubblefield I am impressed with your team of professional's and your Commitment to "Operational and Service Excellence". My experience at your service department was exactly what I expected exceptional. Life truly is about Passion, Purpose and Making a Difference. Thank You,Mr. BILL

rain67619

Sep 13, 2012

1.If anyone has to work with Reliable Toyota, make sure the person you are talking to is authorized to negotiate the price with you and make him sign anything he said. Our Experience: after we tested drive the car with a nice lady (who seems the only one we met there cares about the customer), there is a salesman came out from the back office who was trying to negotiate price with us. We first offered $31400 and he countered back with a price $31700, then we increased our offer to $31500. The salesperson asked us to sign this $31500 offer before he took this offer back to the office to confirm with his boss. After he came out from the office again, he gave us a new price $32600, which is $9000 more than his own counter offer. I was wondering what if we had accepted his counter offer ($31700) already; would he still change his mind because his boss disagrees? He said he is just a middle man and cannot make any decision. We were so upset that we have wasted our time working with someone not being authorized at all. 2.A manufacturer REBATE should be paid to the customer by the manufacturer instead of being paid to the dealer by a customer, right? Reliable Toyota tried to make us pay them a rebate. Our Experience: The manager later called us and asked if we still want to buy the car. He said there are a promotion going on from the manufacturer that we can choose to have either 0 APR or $750 rebate. Based on the $31500 price we offered, he said, if we choose 0 APR, we will have to pay $750 more than the $31500(something like to give back the rebate); if we choose to have $750 rebate, we will pay only $31500 but with 1.9 APR. I dont understand how a professional sales manager would offer such an unprofessional option to his client. Even I know what manufacturer REBATE means. Nice try, though!!!!3.It is sad that we have to drive to another city to buy a car just because Reliable Toyota abused their privilege from being the only Toyota dealer in Springfield. It is lucky for us that Frank Fletcher Toyota dealer is 1 hours drive away in Joplin, who had made buying a car a totally painless and smooth as it should be.

gfujii

May 21, 2012

I had been looking for a specific Toyota Tundra (used) for some time. A friend had found a listing for one with Reliable that matched my criteria; however, the Autotrader listing had yet to include pictures. I called the dealership (on a Thursday) and was informed that the vehicle had just hit their lot, which was the reason for pictures not yet being posted. Upon informing them that I live out of state (Oklahoma) and was working in another state for a few days (Texas), they said I was the first to call and that they'd work with me. The Pre-owened Certified Manager, Larry, went immediately out to take some pictures of the truck and e-mail them to me (within 15 minutes of my request). He called back to ensure I received the pictures and put me in touch with one of his sales representatives, Rex. After some discussion, it was agreed upon that I would come down Saturday to view/buy the vehicle. Being a pre-owned certified Toyota (which I have always purchased), I had little concern with the quality of the vehicle. They required no holding fee, and let me know the truck was mine, as long as I made it by Saturday. It was the old-fashion way of doing business, and I appreciated that.Saturday came, and I made the trip to Springfield. We were promptly/kindly greeted by Larry and Rex and offered refreshments. Rex went immediately to get the truck, after which we took for a test drive. There was no pressure during the test drive, and I was able to take the truck through all the paces I wanted, including testing the 4x4 funcitons. Upon returning to the dealership, all the paperwork was presented timely in a very relaxed but professional manner. We were in and out in less than 2 hours, including test drive time and checking every button and function on the vehicle.The only reason I gave a one '4' on my overall experience is that the vehicle wasn't ready for me to take back with me on the original date intended (Saturday). During the certification evaluation, it was identified that a wheel bearing needed to be replaced, which I heard during the test drive. The dealership was unable to get that work completed, along with the in-depth detailing they required to reach the quality pre-owened certified status for which Toyota is known. The fact is that I didn't have a problem with that, as both parties want the vehicle to be in top shape, prior to delivery. And, to note, the sales manager, Larry, without solicitation, threw in a new set of tires for the truck. The set that was on the truck still had 1/3 of the tread left... this was above and beyond, as there are no cheap tires for those 20" rims. Finally, Larry and Rex informed me that they would bring the truck to me on Tuesday... in Oklahoma.In all, my experience with this dealership was outstanding, and I can say that having purchased more than 6 vehicles from various dealerships in the past 10 years. I easily recommend this dealer to friends and family, with the comfort in them being treated fairly and honestly, and I would happily return for future purchases... even being 4 hours away.

tinbeach

May 19, 2012

I was shopping over the phone for my parents who are retired and knew exactly what they wanted. I had received pricing out of state, and worked out an agreed upon price ($1000 higher than out of state), which took most of the day, on a vehicle I was told had been backed into by a customer in the lot and been repaired completely. My parents arrived and requested to see the repair order. It turns out the vehicle had hit a deer in transit from another dealer and had major repairs. Then the story changed to: this was another vehicle that we had priced out that just sold! The two trucks must have had the same vin # then.... right? The dealer then tried to pressure my parents into purchasing the truck regardless. If they lie about the truck initially what else are they lying about? This is not an acceptable way of doing business. I would not recommend this dealership and plan to report the event to the regional Toyota VP. Obviously CSI (Customer satisfaction) is not important. Steve Green is the sales person I dealt with and my parents worked with him and Matt Allen when they arrived. Buyer Beware!

KristenKane

May 2, 2012

After calling and making an appointment about a specific car, they pulled a bait and switch on us not once, but twice as well as wanted to give us only 4,000 trade value on a fully loaded 2004 Z-71 Suburban. We expected to be low balled, but not insulted. I would rather take public transportation than to ever do business with this dealership and want everyone to be aware of thier questionable business tactics before wasting thier time and gas!!!!

Still EXTREMELY upset

Mar 1, 2012

I recently lost ALL respect for the Toyota/BMW/Lexus dealership in Springfield, MO! I was interested in purchasing an SUV from them and made an offer and they told me they could not take it!!! The manager told me they were at their bottom dollar as far as the SUV was concerned and I requested he call me if they decided to lower the price. A few DAYS after this conversation they posted this same SUV on craigslist, lowered the price of the vehicle, and it immediately sold! SERIOUSLY TOYOTA???? The difference between the price tag on the SUV itself on the lot and the price they lowered it down to on the craigslist ad was $2,500!!! The offer I had just made them for the SUV was just a LITTLE less than what they ended up marking the vehicle down to! The person that purchased it most likely did not even pay the asking craigslist price! The worst part is the fact that the car I currently drive and wanted to trade in is a Toyota that this same dealership previously sold me several years ago!! They were aware of this. The salesperson I had been working with CALLED ME to set up a time for me to go to the dealership for my trade in to be appraised and when I drove all the way over there they wouldn't even do it! He called me when I was almost there and told me he was busy and that he had set me up to meet with a different salesperson. The second salesperson told me he had no idea I was coming but that they were not going to appraise my car unless I was for sure going to purchase a vehicle from them!!!! Good way to keep life long customers Toyota!!! I looked at this SUV on their lot multiple times within a two week period of time and the salesperson I was working with did not show up multiple times when we were scheduled to meet to discuss the SUV. My dad has purchased multiple new Lexus's from their dealership in the past...but he was with me during one of the no shows. My dad does NOT like wasting his time because he is all business...so I wish them luck on getting him to purchase a new Lexus from them again! LOL!!! My dad said he was not waiting around on them and we left and went to a different dealership. So in the process they have now also lost respect from another individual who keeps 3 brand new vehicles at all times and upgrades every year. My dad told me today that I'm crazy if I buy from them again after what they just did to me!!! The last thing I would like to say is that if you do buy from them DON'T GET THEIR EXTENDED WARRANTY ITS A JOKE-I WASTED THOUSANDS ON IT! The seat belts in my current vehicle were stuck down in my seat which was a huge safety risk for my kids. They were going to charge me to get them out and I still had a warranty at that time! A small independent shop did it for me for FREE because they wanted my kids to be safe. So sad...but so true! YOU TOTALLY SUCK TOYOTA!!!!

akr1001

Jan 29, 2012

Certified-Preowned Sales: Larry & Rex Lyons, both Manager & sales person are incapable and irresponsible persons. They both are very very poor communicators & very bad in dealing with customers. They advertised a certified Toyota Highlander Hybrid Ltd on internet, when I inquired about the availability they said it is available and asked to come to take a look at it. When I asked them to hold the vehicle initially they said they need $500 deposit and when I called to give the credit card, they said they don't want it since I will be going to see the vehicle very next day. Since I was from out of state (they know this too), I had to drive for 7 hours in bad snow storm and reached their store next day. They made us wait for 1 hour and told us that, they sold the vehicle to another customer. When asked why they did not call us to see whether we started or not, they don't have a reason. They both are very big cheaters!!!! DON'T EVER BUY A VEHICLE FROM THEM. They have no respect for customers. They are NOT Reliable! Their name should be UN-Reliable Toyota.

roberttotten

Dec 8, 2011

I had scheduled work to be done online including a full list of what things I wanted done. I was there at 7:30 to do the paperwork so that I could be the 1st car worked on when the guys arrived at 8 am. I was driving to Colorado as soon as the work was done. After 2 hours they came out and gave me the quote! Had not even started the work. I was sitting there for for over 5 hours and all they did was a few minor tune up things. I would never go back to them and would not recommend anyone else go. They knew I was leaving for Colorado but obviously they could care less.

magaandpapa

Aug 9, 2011

Our overall experience with Chris Koon and Reliable Toyota was very rewarding as we received the vehicle we requested to fill our needs. They went above and beyond to fill our requirements and made certain we were completely satisified. Everyone we came in contact with was extremely friendly and helpful. I would not change any thing with the way Chris, Eric and the Toyota team works to get the job done.

kch1ch

Aug 5, 2011

Reliable of Springfield is second to none is Customer Service. They made sure that all my questions were answered, was made to feel like I was the most important customer they would have all day. Their facility is very clean, the staff is friendly, everyone speaks to you, rather they are your sales person or not. The best car buying experience yet!The only thing that could have been better is that the finance dept. not be so backed up. We had to wait to get into that person. But once we did they couldn't have been nicer to deal with. Just may be able to use another financial officer. Our salesman, Chris Koon couldn't have been more accommodating, knowledgeable, and pleasant to work with.

stratus01

Aug 3, 2011

This was a first time buying experience for us. Jeff was friendly and patiently answered all of our questions. He worked with us to get us the best price on the vehicle. We appriciated his willingness to work with us.

SUNNIE161

Jun 29, 2011

Very dishonest in repair work. We bought a new Tundra truck 3 years ago and have had nothing but problems with it. We took it in 2 days ago for a minor repair and they wanted to do an additional $1200 worth of repairs as: replace windshield wipers that had been replaced the week before, put new front & rear brakes on at 28000 miles, at home my husband pulled wheels & neither set of brakes needed replaced, they wanted to replace the serpentine belt, nope it was fine too. DON'T TRUST THESE PEOPLE & DON'T BUY A TUNDRA.

dlcorlett

Jun 27, 2011

I narrowed my search for my new car to the Nissan Altima (which I had been driving for the last five years and was "extremely" happy with) and the Toyota Camry. The Camry won -- although very close the Camry seemed roomier and an interior change from what I had been driving. But most importantly the salesman and customer service received finalized my decision to purchase the Camry. As for the car, right now I feel I made the right decision. Talk to you in five years!

GUESHAR

May 31, 2011

BUYING A NEW CAR IS QUITE AN EXPERIENCE. IT TAKES TIME AND EFFORT ON EVERYONE'S PART. I FEEL LOTS OF WORK GOES INTO SELLING A CAR AND TRYING TO GET TO THE PRICE THAT WE WERE LOOKING FOR. JASON DID EVERYTHING HE COULD TO GET THERE FOR US AND HE DID JUST THAT. THE FINANCE DEPARTMENT WAS ALSO GREAT. HIS NAME WAS CHRIS.THANKS. WE LOVE OUR NEW AVALON.

honulife06

May 27, 2011

My fiance and I had a wonderful experience at Reliable Toyota/Scion. We have owned a Toyota in the past and have been impressed with the quality. With a limited budget we have decided to settle on a basic Corolla model but after shopping around the Reliable dealership and taking a ride in a few recommended cars we changed our minds. Thanks to the financing available to us we were able to get into a car we preferred over the Corolla and added more than the basic package. Very friendly and helpful staff. They were willing to take their time with us and answer all of our questions. Our salesman and finance personnel were super friendly. We thoroughly enjoyed our experience. Would definitely go back.

bespinlew

May 21, 2011

I had looked at a 2011 Ford Focus at Friendly Ford and was unhappy with my experience there. I decided to look at a 2011 Corolla at Reliable Toyota and decided to purchase here. Chris Koon helped me with the available choices, was knowledgable and helped me with a brief test drive. The paper-work was not aggravating. Toyota had a superb 1.9% financing program on this new car. The car was in terrific, new, sparkling condition with a full tank of gas. Chris gave me a tour of the dealership and I was very impressed with the service layout. Toyota's 2 year complete care program was a deal-maker as well. Overall, I would recommend that anyone should at least visit this dealer when looking for a Toyota or small car purchase.

b100sc

Apr 29, 2011

Car: consumer reports and Toyota's good name got me on the lot. i thought i would hate the corolla, but i loved it. Rick Dolney treated my mother with respect, also he did not try to "push" us into a sale when we said no at first. The thank you card in the mail was a nice touch.

curtmo

Apr 28, 2011

I was looking to lease a new Camry for my company car, Trae Biser was the first person I met when I arrived on the lot. He was most helpful, took his time explaining all the options. We test drove several cars before I decided which would suit my requirements. Every thing they said they would do they did. I would highly reccommend this dealer and Trae to any one who is looking for a new car.

gabmo

Apr 20, 2011

Everyone we encountered was very nice, friendly and knew what they were doing. They went beyond the call of duty to find the car we wanted and got it to us in a fast and courteous manner. We now have bought 4 Toyotas from this dealership and have always found them very helpful.

kimie26

Apr 18, 2011

I just want you to know that Trae was the best salesmen I ever had !!!!. I buy a new car about every two years and they's not enough I can say about this young man. If Trae stays in this business he will go far. Trae was honest and up front . I had the best expierence with Trea and Sherry in finance . I would buy my next car from Trae . Sherry was awesome. Like I sais this was the best expiernce I ever ever had. Thank you Connie Bailey

kimruch

Apr 17, 2011

We haven't bought a new car in years, and we have had negative experiences with dealerships/sales men, but our experience with Reliable Toyota in Springfield was great. Our salesman (Robert) was wonderful...not pushy, very laid-back, yet very knowledgeable. The customer service was impeccible.

mmiller73

Apr 11, 2011

This dealership was outstanding, everyone treated me above and beyond..my salesman, Steve worked really hard to get me the car I wanted at the price I needed!!This is my 3rd car from this lot and I will for sure go back in the future!! Thanks, MM

iwcowart

Apr 10, 2011

Very easy to work with and listened to our needs/wants. Did not press for us to get a particular car or upgrade to a nicer model. Overall very easy buying experience and staff appeared very knowledgeable of the product and financing issues. Thank you and we love our new Prius.

Belka30

Apr 4, 2011

I have visited and had many experiences with car dealerships, but Reliable Toyota is outstanding when I had a need for a reliable car. I had only great experience and would recommend the dealership to anyone who would like fast, honest, and professional treatment when purchasing a car.

jdsjones

Aug 18, 2010

We were looking for a late model SUV and stopped in Reliable and found more than what we were really looking for. We traded and got a great deal. We are very pleased and satisfied with the whole experience. We were out fast. What this dealer does with customers is what others wished they could do. We get so many people ask about our Highlander and where we got it. We would highly recommend Reliable Toyota for any used or new car.