Used Cars for Sale at Rick Case Alfa Romeo FIAT in Fort Lauderdale, FL

mabe52

Aug 3, 2016

En servicio el senor Juan Flores se preocupo por nuestro problema sobre el carro siempre esta presente cuando uno lo necesita. Tambien el vendedor Juan Salas se lo recomiendo con un buen profesional

Jeffrey Rodack

Jul 22, 2016

Leased a 2017 Fiat 124 Spider. Floor manager Natalio El Haddad was great to deal with. Went the extra mile for me in going over the car and was extremely receptive to my needs. He even ended up delivering the car to my house. Can't tell you how happy I am with his ability to provide great customer and consumer service.

Fiat2012

Jul 20, 2016

I was offered many options and assisted directly. Natalio was efficient, and I got exactly what I needed. 100% satisfied!! Recommend them! I will come back for services.

Boliviana49

Jul 14, 2016

Rick Case Fiat is by far one of the best dealerships in FLORIDA! The staff is great and are able to answer all the customer's questions... Especially the floor manager Natalio El Haddad and the Sales Manager Evan! They took the time to answer all of our questions and concerns and we ended up getting our second Fiat from Rick Case Fiat because of their great customer service. Thanks to them and the staff for such a great experience!!

SpaTrainer

Jul 13, 2016

Excellent service by August. My wndow regulator on driver' s side was not functioning, and now taken care of. While there waiting, service was excellent and timely.

Mikeyt123

Jul 1, 2016

Bought a new Fiat 500L at Rick Case Fiat last night. Hassle free, no BS like at the other Fiat dealership I went to. Very satisfied with the deal.

gisygez83

Jun 30, 2016

Great service from start to finish. Natalio and Evan helped us get into the car we wanted it, and there professionalism was impeccable.

Natasha Baez

Jun 23, 2016

I am very pleased with my experience! The people who helped me were very kind. I would highly recommend that if you are looking for a new car, or to trade, or buy a used car,

Hummer

Jun 19, 2016

We have bought several cars from Rick Case, many makes and models over the years. Both my parents and I have been treated fairly and honestly Using Rick Case dealerships. Both Natalio and Roccoo demonstrated what our extended family have come to expect at Rick Case Dealers. They exemplified what Rice Case Franchises have come to represent, quality, honesty.and getting a deal done. We live professional and busy lives, and their use of out time is always appreciated and we always come away with a new vehicle. Thank you Rick Case.

Sirfelip

Jun 11, 2016

Juan is a professional and young salesman, I haven't met someone like him before in all the years that I have been buying a car... He was present in the entire process and he outdid himself and helped us even with the little things of the deal... Thank you Juan you are a great person and keep the good work

preciouslester

Jun 9, 2016

I was greeted right away and made comfortable by Natalio, he was very attentive, answered any and all questions I had, and went out of his way to make sure to attend to my needs with purchasing an suv that I would love. Very professional staff. Both Natalio and Evan were the best staff I have worked with when buying a car,I would recommend to my friends and family. Very happy with my fiat 500x and the price!

Perio104

Jun 3, 2016

I was looking for my next favorite car. Previously it had been a Corvette and then a M3 BMW.I visited with Hugh at Rick Case Maserati and test drove a few cars with Jodi. We came up with my "wish list," negotiated the terms and within a very short time I had my Maserati. Carlos handled the financing with ease.Hugh told me that the culture at their dealership is to treat customers like friends. They certainly made me feel that way.Thank you to all my "new friends" at Rick Case Maserati. I do have my new favorite car which was delivered to me on my birthday too!Sincerely,Dr. Kenny Levinewww.drklevine.com

Vanessa Gomez

May 31, 2016

Being a FIAT customer since 2013 I have visited my fair share of our South Florida FIAT Dealerships and this was hands down the best experience! Natalio and his team of three miracle workers got me out of there with not one but two FIATS! I was under a time crunch and they catered to my busy schedule for the day all while not confusing me and helping me get the best deals available to me. I would recommend them to anyone looking for a new car and continue to drive an hour from home to get their excellent customer service.

John O'Mara

May 31, 2016

I came in looking to buy a used Fiat and had a great experience. Natalio and George were very helpful when it came to weighing my options and I eventually settled on leasing a new 2016 500x. Everyone else that was in sales that day was extremely helpful. Mr. Washington was also very helpful in helping me understand all the paperwork since this was the first car I have purchased myself. I would definitely come back for my next car and recommend them to anyone in the market for a Fiat.

DT Innovative design

May 24, 2016

Resident of Florida for over 48 years purchasing new and preowned cars found Rick Case Fiat dealerships: congenial, knowledgeable, no pressure, unmatched incentives, excellent service department CARING FROM START TO FINISH.

empress21

May 4, 2016

We've been part of the Fiat family in Davie for a couple of years now, we wouldn't go anywhere else for service. From the moment you walk in, you're treated like family not a customer, they even know you by name. Everyone from sales to service to management is awesome at this location. They are very courteous and helpful to your needs. I went in for an oil change today and was taken care of by the awesome Francesca and Jim. My wife and I look forward to seeing you guys again next time, thank you for everything, you guys ROCK!!! Very highly recommend, I've told all my family and friends about you all. Amazing location, don't go anywhere else people!!!

maria elena venturi

May 1, 2016

My review is excellent customer service. Israel and Juan Carlos were very helpful and I definitely recommend this dealer to my Friends and people who are interested in buy a new or used car.

jonathanrosado

Apr 11, 2016

they threat you like you really important.. !!! and have a good service ! They find the correct deal for you ! got my deal but no the car that i wanted :p

Geoffrey Pulido

Apr 7, 2016

Natalio and Isaac worked together to deal with any issue regarding my purchase. They were very nice. Thanks guys. Recommended. They always gave me an option even when the deal was dead. Finally i have my car and enjoying!

Hurricane

Mar 29, 2016

Met Thomas Barone at the recent Fort Lauderdale show. Discussed our current goal. Thomas locatedour vehicle. Bought it last night. Very Professional! Great Experience!

maruw

Feb 4, 2016

This is the second car I purchased from Rick Case FIAT! And that does not happen if I thought there was one thing that could have been done better the first time around.There 2 reasons I went back to your FIAT dealership... the names of the those reasons are: DOMINICK ROCCO SAVASTANO and NATALIO EL HADDAD.Any word or adjective related with professionalism, attention, detail, knowledge, care, service will be and understatement to the manner in which this two gentlemen helped me in finding the car I wanted and then the best financing plan available. Simply put... ONCE AGAIN, THE BEST CLIENT SERVICE I HAVE RECEIVED FROM A CAR DEALERSHIP. THANK YOU DOMINICK AND NATALIO. HATS OFF TO YOU!!!Sincerely,Maru Winckelmann

ULLIVARatAOL.COM

Feb 1, 2016

I went toRickCaseFiat in weston had the best service in buying my new 2016 Fiat 500Xthe salesperson Manuela Arango and sales manager Dominick Rocco Savastano where the very best attention in my purchasing my car , the service impecable to finishing my car and delivery to even the sales person taking my tag from old trade in to putting it on my fiat. Manuela Arango is a very good sale person very personable and very into her work and diligent..overall the very best i am a very happy customer Nestor Ullivarri , Davie tel #305-984-3907

Joshua

Feb 1, 2016

Very good experience didnt feel pushed on to buy a car like most dealerships. Very good service. And very friendly sales people. Couldnt ask for anything more

Fireflymedic88

Feb 1, 2016

The service and sales is the reason I drive from Port Saint Lucie to service my car. I'm treated wonderfully and the price is right. Thank you G Alfonso for all your help! Your great!

AJM

Jan 29, 2016

So many people directed me to Rick Case Fiat when buying a car for my oldest daughter, and they were right. The sales process was great, but it has been all downhill since then. The Fiat was for my daughter going to college in a year. We had to find out the hard way the car doesnt come with a spare and the only place to get the tires are through the dealer. On top of that, the car is not even one year old and so far the arm rest has fallen off and an outlet in the car is not active. In trying to get to the service center I have to put aside an hour to be transferred at least 8 times, and then have to wait for a call back. I will be buying a car for my younger daughter this year and dont think I will be going back

Alex9851

Jan 28, 2016

I bought a used car with them and everything was really good the car has only an small defect and the promise to fix it hope thw will honor their word then I will finish this review but till now best experience i ever had with a dealership...!!!

ghenao55

Jan 21, 2016

We were shopping around for a used car and this was the third place we visited. But when we got to Rick Case and had the pleasure to meet Manuela we felt home. Manuela was amazing.. friendly and not pushy at all (which is something i can't stand from a sales person). She walked us thru the process, let us think about the different options and stayed with us the entire time at the dealer.Manuela is young and very sweet but also professional and welcoming. When we explained that we are originally from Colombia she introduced us to one of the top managers, Cynthia Toro who, even though was for sure very busy, took enough time to meet and support Manuela on this transaction.Thank you Rick Case for the car and the opportunity to meet your amazing people.Gloria Henao

Marjanne

Jan 14, 2016

Mr. El Haddad was an excellent help with purchase of my first FIAT (500L Tracking). He helped getting the best rate for financing and gives you the feeling he's really looking out for you. Definitely a positive car buying experience.

Hector P.

Jan 14, 2016

Really a very excellent service in every way. All the staff we encountered were incredibly friendly and cordial, especially Natalio El Haddad and all other people we had the pleasure of meeting in this dealer I recommend to all my friends to buy their cars here. Thanks for everything.Hector Palacios

Mariot61

Jan 13, 2016

Natalio is one one the best salesman that I ever encountered,he anwer all my questions straight up,very professional,I am glad that my experience was awesome,thanks Natalio

William & Dori

Aug 24, 2015

It was a pleasure for my fiance and I to buy our first car from Rick Case Fiat. The staff is super friendly and attentive. Best dealership with the best customer service!!

mire

Aug 21, 2015

Every time I go to Rick Case Fiat I come out with a new vehicle, and/or a great service and a big smile!!!Mauricio, Milena, Juan and all the service team are amazing!!! Thanks for the care and the help.Lovely and friendly team, they make the process so easy and so clear, clean, no worries!!! My third Fiat... and Im so happy, again!!!

EdCeballos

Aug 19, 2015

Second time visiting the store, this time for an upgrade for a bigger & newer model. Thomas was very effective, straight to the point (forget about old school sales techniques). They really focused on answering our questions. Then Natalio prepared a deal just for our situation. Straightforward, no surprises.Really happy with them. This is how all dealerships should operate...!

BARBIEH

Aug 10, 2015

IT WAS A PLEASEURE DEALING FROM SALES REP TO FLOOR MANAGER TO FINANCE. QUICK AND EASY, NO HASSELS, LOVELY FRIENDLY ENVIRONMENT. ALL THE STAFF MEMBERS WERE SUPER KNOWLEDGEABLE... GREAT EXPERIENCE....

jr73

Aug 10, 2015

Excelent customer service everyone involve int the deal did everything possible for me to get my new car , i will recommend this dealer they do care about the customer .

YellowX

Aug 7, 2015

With a VERY Friendly, upbeat & knowledgeable staff, this was BY FAR the best car purchase experience of my life!There was no pressure to "upsell" anything! Not at all like the usual "ordeal" of closing the sale. My husband usually has an argument or two before the signing; but the staff was SO NICE that there was no reason for anyone to be unpleasant. We'll be back & will send much business your way!

EVS

Aug 7, 2015

I went to this dealer because I knew I wanted a Fiat 500 sp. From the beggining I knew it wasnt going to be easy because of my lack of credit information. It was tough, but at the end I got a good price on the car and some credit (the interest rate not so great, but reachable).I believe they still have to work on some issues more of the administrative kind (dindt recieve a second key and had to buy it for almost 300 dls., I had to ask for my credit contract, and other papers), but nothin too big.The treatment I recieved from the people was great, thanks a lot.

Jeanette R

Aug 3, 2015

The Rick Case Team was fantastic!!! Everyone was knowledgeable, helpful, friendly, and professional. Thank you Cynthia, Thomas, Natalio, Dominick, Israel and all the behind the scene team members for an awesome car buying experience.

JohnB

Jul 27, 2015

Rick Case financed me when others did not. They were very friendly and low-key. I really enjoyed my time there. No wonder they are the biggest Fiat dealer in the U.S.

majo

Jul 24, 2015

I was driving my 2014 FIAT 500L and all of sudden I smell something like rubber burning. I looked around other cars and actually it was coming out of my car; smoke and smell. It was so bad that I thought the car was about to blow up. I took it to the dealer where i purchased my vehicle and they were extremely rude. They told me they couldn't replicate the problem therefore they were not able to give me a loaner so I can leave my car for service. They did not care to the fact that I was scared of my safety. IT IS NOT NORMAL UNDER ANY CONDITIONS FOR A CAR TO SMOKE! A few days later I tool it to another service office (FIAT north Miami) and they told me that the car did not have any problems. Ever since most of the time when I drive my car, it smells like burning rubber. It is a very unpleasant smell. Anyways I took it back to service and I was advised that the smell is normal. How can this be normal? A month ago I was pumping gas and gasoline was leaking from the bottom of the car, after taking it to service, they advised me that there was no issue with the car. Today my rear window exploded! I heard a loud noise and I got very scared! Luckily I was not on the highway, I was inside of a parking lot, Of course fiat doesn't cover the repair even though it is a manufacturer's issue. I read many forums and many people have had the same issues as me with their 500L. I am tired of having to waist my time and most importantly I fear for my safety because I don't know what would happen next with this car.

Vergil

Jul 22, 2015

I arrived at the dealership got out of the car and before i could turn around the was a sale man hounding me until i asked him to please leave me alone at least until i went into the dealership.I then dealt with the new car manager, very helpful pity the car was not clean when I took delivery. The next day I went back to collect the spare key that was not given to me on delivery,well to my surprise and after so many different stories they are going to order me a new key,how do you loose a spare key for a new car? Now when the key arrives they want me to go back there to code the new key! Do they realize that most of us have jobs? So if all goes well i will have taken 3 days off to sort out getting a Fiat (RIDICULES) The problem of his dealership in my opinion is to many wannabe bosses and no real workers, no one to take a proactive role and just sort out the problem. i was passed from pillar to post. i just felt like once i paid that was it and good luck to you.........sorry won't say very good things about this place.

shanteldiaz

Jul 14, 2015

I had a few issues, and Lina and Cynthia were a dream to deal with. They made sure that I was happy with everything --from small details to bigger ones. They truly care about you as a person abs want you to be happy with your car purchase. Thank you so much!

jeris

Jul 9, 2015

This is the worst experience I have had with a dealer, if they tell you the oil change is $79.99 be prepared for a $135.00 Bill they like to add stuff without talking to you, And if you have a warrenty issue like I did, FIAT tried to reach Juan Flores multiple times, Robert at Fiat needed to speak directly to Juan, the service manager, but he's to good to be bothered with calling FIAT back. I to have purchased 3 cars with this dealer. Big mistake.

pau1977

Jun 30, 2015

Had always thought that buying a car in a dealer was the most boring experience, however here at Rick Case Alfa Romeo - Fiat Weston Fl was great, all the staff are very friendly and knowledgeable about their work. Thank you very much for your time and dedication. God bless you always!

Fervalelola

Jun 28, 2015

Shopping around the weston dealership blvd wasn't a pleasant thought until we walked in to Rick Case Fiat. The staff was welcoming as soon as we drove up to the lot. And more so stepping into the dealership. The young and professional staff made us feel like we were part of their family. Sense of urgency with all of our needs were met. All in all my mother drove out with her very first Fiat 500 pop.

steph

Jun 26, 2015

I had an appointment to have my 2013 Fiat serviced for a bad shake in the frontend. I arrived at my scheduled time (9:00am). I was told that the problem was probably with tires being out of balance. The service associate asked if I had ever used the fix-a-flat kit that comes with the vehicle. I said I had. Four hours later my car was returned at a cost to me of $58.25. To my mind, 4hrs. to check and balance tires is a ridiculously long amount of time. I had to make a "pain in the butt" of myself to get my car back to me.Rick Case's Fiat dealership is like an afterthought compared to his VW dealership at the same location.I won't take my car there for service again nor will I recommend the dealership to anyone!

Satisfied customer!

Jun 24, 2015

Alfonso was very accommodating and was a very pleasant person to deal with. I don't know the name of the driver that took me back to work this morning. He was a gentleman and I give him an excellent review as well. Thank you, all.

Summer87

Jun 17, 2015

I had been having some issues with my vehicle and needed a new car. I was more than pleased with Domenic Y, he was truly amazing! The closing manager, Natalio was also very supportive and helpful. Definitely check them out!

Asanchez

Jun 6, 2015

My husband and I first bought a Fiat 2 years ago from Milena Lopera for our daughter and since then we have bought 2 more fiats for our family and we will be customers forever. This place always feels like home and they always are very attentive to all of our needs. Thank you once again for making our family so happy! You guys deserve the best! We will keep sending people your way!

sara123

Jun 5, 2015

excelent attention to client and expertise in sales and also good price for the money. I would definitely recommend the salesperson mentioned above to my friends

I love my fiat

Jun 5, 2015

I met Cynthia and Milena at my work, because they were driving a Fiat 500 and I showed some interest about the vehicle. They were very knowledgeable and even more important, they love the car and the brand, something that helped me to make my decision of buying the vehicle. They deliverer the car to my work place. Everything was very easy, and price very reasonable. My wife and I are very satisfied with our purchase and very great full with the Fiat team for answering all of questions.

Raul & Andrea FT.MYERS

Jun 3, 2015

We (Raul & Andrea) live in Ft.Myers.FL. and were in the market for a Fiat 500 Sport. Our local dealer here could not get the deal done. Called Rick Case Fiat in Davie,FL. and they went the extra mile to it happen and even got the Fiat delivered to our home in Ft.Myers! We were so impressed with Milena , and the staff really made us feel like we were all one familly we bought another Fiat 500 Sport 2 days later. We even drove there for the second car at 9:30 P.M. at night and still got the same great service!Rick Case Fiat is AWESOME!!!!! Thank you, Raul & Andrea.

Ilovemyfiat

Jun 3, 2015

Staff so amazing. Milena and Cynthia are the best! Very knowledgable. Willing to go over and above what you'd expect. It was great experience. Will return when I need upgrade.

Russell322

Jun 3, 2015

Great service. Fantastic people. A pleasure ride. Cynthia is a gem. We have three fiats thanks to her. Milana is awesome. Great personality and car knowledge

Norby1411

May 15, 2015

What an awesome experience buying cars from Rick Case FIAT! My family and I have been buying cars from them since they first opened in summer 2011 and have never, ever had a bad experience with them, we walk in to a happy sales team and extremely welcoming management team. We have bought 17 cars from them since 2011, new and used, and they've always got us great deals and given us good value for our trades and also have serviced all our FIAT's there since then and have proudly referred many friends and family members as well. Our preferred saleswoman, Ana Milena Lopera, is always super accomadating and makes us feel at home whenever we're there. They always answer our questions promptly and correctly and always give us as much information as possible! We love them and will always use them for all of our car needs. Thanks Rick Case FIAT!

4cguy

May 4, 2015

The purchase of my alfa 4c could not have gone better.The dealer was friendly, helpful and GREAT TO DEAL with.Dominick (aka Rocco) Savastano treated me like a brother and did not Laugh (too loudly) when I tested the car with my race helmet on !.Buy from them . they are great.

DayanaBarrientos

May 1, 2015

Mauricio Yanez and Dominick have been the best people I have ever dealt with in a dealership. Thank you so much for making this experience completely hassle free and pleasant. Both were very helpful, kind, thruthful and willing to help at all times. I will keep you as my number one dealer for my next purchase and I'll make sure I let people know about your great service.

MicheleCoco

Apr 18, 2015

Most positive car buying experience ever. Everyone is extremely friendly and helpful. Will always deal with Rick Case. My salesman Natalio El Haddad provided excellent customer service and did his very best to meet all my requests.

Beni&Freddo

Apr 1, 2015

Excellent team they will guide you to your best option and best deal our salesman was very good explaining all we are happy and wasn't so stress full at all, they took the time to explain all the options we have and they did give us the better deal. Natalio El Haddad was very patient with us and let us look at all the car in the lot when we decided on color make and all we told him and he directly point to our car

Remmo24

Mar 31, 2015

Amazing staff, Dom was so friendly and welcoming, excellent service! Went wanting a Honda Civic and left with a new FIAT! give them a visit! You Won't regret it!

forbigstar

Mar 30, 2015

I went to see what can they do with me and i met Milena, the experience was unbelievable, she was very professional, very knowledgeable, she put everything together so I could get the car that I want it, and I did, I bought a 2014 Volksvagen Passat SEI SE turbo, with all the gadget, I am pretty happy with it, and very happy with Rick Case, that is a family place that you can go and be sure they would treat you good.

utichiqui

Mar 18, 2015

My experience was unique !! Dominick Savastano & Israel Washington II, both make sure that I was 100% satisfied with my purchased. Thank you both for your outstanding work and dedication !!

Amaeste

Mar 17, 2015

The service was faster and effective and include car wash the studio was clean and coffee ready to serve,the people are friendly definitely come back for service

Mrbrsanjordi

Mar 13, 2015

Believe it or not it was all done over the phone. No hassles or haggling. Natalio, the salesman, was incredible. He even brought the car to my house. I cannot thank him enough for such incredible service. Rick Case is the best, and I am not exaggerating at all. Again, Never, ever have I had such an easy and wonderful experience buying a car.

Nathalie

Mar 11, 2015

Daniel Ramirez and Rey Padron are very caring people, more than what I expected that day. They are amazing people a was a pleasure doing business with them.

c minix

Mar 11, 2015

Have bought two cars from rick case will not buy another. Maybe being large is not good they loose customer service. Every time i bring my fiat in for service i get a run around. What ever happen to being polite and worring about guest instead of the money they are making... very unhappy. They charge you an arm and a leg for their "warranty" its a joke.

Antigua818

Mar 4, 2015

Our experience with Milena Lopera was excellent , she made the sale very user friendly with no obnoxious comments and just a real people person. She made my mother (77) feel very comfortable with the process and we would definitely recommend her to anyone looking to purchase a FIAT. Thanks Ana!

ALEXNOW

Mar 2, 2015

I had a great experience with Rafael Marin,a new salesperson in FIAT, who has showed great talent from the moment we met him.Rafael was extremely professional, friendly and very knowledgeble and I truly beleive that he will make soon a great Sales Manager, because he has the skills, the personality, the behaviour of a great gentleman and is very good in customer service, #1 !...by far the best I have see in the car industry,based on the experience I had so far ( over 10 car leases done within the last 14 years).If you want to buy or lease a new FIAT, go see Rafael Marin...you will never regret it !!!Mauricio Ocampo, the Sales Manager, was also very professional and friendly and was able to locate the car we wanted.Unfortunatly the Finance Manager Israel Washington II was NOT good at all, as he did NOT explained us the paperwork properly and we were struggling, to the point that the Sales Manager Mauricio Ocampo needed to come out of his office to explain and clarify several points of the Lease Agreement and he finished up the paperwork process.

Cat

Feb 19, 2015

Outstanding experience , beginning to end, kudos wonderful team. Everyone answers all my questions and repeated until I understand everythink what the patience!!! thank you so much ...

Valeria

Feb 2, 2015

I wanted to buy a 500, and when I went to the dealer definitely the kidness was great. I recommend Fiat and specially Daniel! I'm very pleased with this dealer. Everytime I need some help I can call and he helps me.

Marlene526

Feb 2, 2015

Daniel was very attentive with us. He was very helpful and patient. He has excellent customer service skills. I will recommend him to my friends and family member.

Gizelle0219

Feb 2, 2015

I purchased my beautiful Fiat 500L in the Mocha Latte color with the help of Daniel Rebolledo. He was very patient, helpful, and still til this day helps me with amazing customer service. Then with financing, I was assisted by Israel. He made the financing part go by extremely fast. I'm not really a fan of waiting too long, so this was definitely a big thumbs up. Overall awesome experience!

TCurrie11

Feb 2, 2015

The title says it all. Daniel was the friendliest and most knowledgeable salesman ever. He made the process so easy and smooth.. It was fun!! I will definitely recommend him to my friends.

swhitfield

Jan 7, 2015

I would recommend anyone who is looking to purchase a car to go and see Mert and Alli. I have never taken the time to write a review but this is an exception. My salesman Mert was wonderfull. Not only was he patient but his personality is out of this world. I also have to mention Ali she is a remarkable person. Their people and customer service skills are one of a kind. The atmosphere at the the dealership was professional and comfortable. They made my experience something that i will never forget.. I am so happy i made the decison to choose Rick Case Fiat. they are AWSOME!!!!!!.

Amaeste

Jan 2, 2015

I'm recommend,excellent experience Dominic Savastano the sales guy run and extra mile and give us a wonderful service , the staff are very professional and friendly,thanks for make the process stress free.

erica.gasbarro

Dec 14, 2014

This Dealership is a pleasure to be in. No pushy sales guys. Wonderful customer service. Great, fun atmosphere with a relatable, professional sales team. They made my overall car buying experience stress free and enjoyable!

Angel Barreiros

Dec 4, 2014

As for "Quality of Work". only God knows.It was the 15.000 miles service.It was supposed to take less than a couple of hours; it took more than 3, for Mr. Flores was talking with friends that dropped by to visit, and then, a long phone call. Then, he had to do the invoice (the paper work had been on his desk all the while), and then, take the car to be sprayed with water (it can not be called "washed') and only the was I able to leave. So, from a little before 8 am to something like 11:30 for the "service", that consists of change of oil and filter and checking vs. items; estimated time, just over 1 hr. There was a recall on the steering column opening; estimated time, .4 hr. Total estimated time, less than 2 hour; total REAL time, 3.5 hrs.Also, the customer has to pay a $ 20 charge for "Repair order".All in all, no car is worth all that aggravation.

kcarral

Dec 1, 2014

My overall experience at Rick Case was excellent and enjoyable. My salesman Mert provided great customer service and was very helpful. I am glad I made the decision of visiting Rick Case FIAT and I will definitely recommend this dealership to friends and family!

nicoletta.koufoswilliams

Dec 1, 2014

I had a wonderful experience at Rick Case Fiat. My salesperson, Mert was outstanding. He was knowledgeable, kind, honest and made me feel right at home. Ali, the sales manager was beyond this world. She was helpful, very personable, and made our deal work. Mr. Israel Washington II, was a dream come true! I feel like I have family at Fiat.When I was a child, my Mother had a Fiat. I remember it well. Naturally I had to have one and now my son can say, ":when I was a kid my Mom had a great little Fiat and we had fun in it!!"I will definitely be a returning customer and will send anyone that asks me!I am grateful for the help and now we have a second car for the first time in 7 years!!!!!!Thanks guys! You made the Williams' family very happy!! KUDOS!!

Celisse

Nov 27, 2014

I had a great experience at Rick Case Fiat in Davie. I was interested in buying a car that day and had visited a few other dealerships and was put off at each one of them. It took me a few minutes to even decide to go inside once I got to Rick Case Fiat, but I'm very glad I did! Guido greeted us and was very polite and accommodating, and Ali was wonderful as well. I was with my mom who was feeling cranky and they did a good job of keeping us both occupied. While waiting for a car to test drive, Ali came over and talked to us about Rick Case and the family business. When I was ready to buy, I told them exactly what I wanted, and they found the perfect car to fit my needs! I ended up leaving with an almost brand new 2015 Fiat 500 that fit exactly into my budget and I could not be more pleased with both the car and the experience! Thank you to both Guido and Ali who made the experience so painless. I hope you all have a warm and wonderful Thanksgiving!! ??????

dipatino

Nov 8, 2014

2nd Fiat 500 in the family and cannot be happier; the design, the feel and the service that you get from Rick Case Fiat even months after the purchase was made. I believe that good products is also made by good costumer service; here, they will always make you feel at home and treat you with respect as you are making a pretty big purchase. It is not easy to make a decision when buying a car and they do help you understand all the financials, at the same time they help you find the best option available for you. I can assure you that even after the purchase is done, the customer service will be outstanding, any question you may have or issue (ie. locking yourself out of the car) they will provide you with the information needed. I love this place and I am looking forward the 500L to add to our Fiat family. I have always worked with Ana Lopera and I highly recommend you ask for her as she is a sweetheart.

chris.ray.92798

Oct 19, 2014

My experience with Rick Case was very pleasant. Especially because of my salesman Mert. He walked up and treated us like family and I knew I could feel comfortable getting a good deal with him. He didn't use any scare tactics and made my experience very fluent. I would do business with Rick Case and Mert in a heartbeat.

Guny_d2

Sep 30, 2014

Era primera vez que ibamos y la verdad es que si tratan a sus clientes como amigos, excelente atencion y disposicion de todos. Dominik siempre dispuesto a escuchar nuestras necesidades y a encontrar un punto medio donde las dos partes esten contentas. Primera vez y definitivamente primera opcion para proxima oportunidad. Excelente atencion

jentell

Sep 30, 2014

I definitely recommend this dealer. I purchased my vehicle 1 month ago and 2 of my friends have already purchased there since. I love their personalized and friendly service.I do not mind traveling over 16 miles for service or to acompany my friends to shop for their vehicles because I they make me feel at home.I've dealt with Dominick, Israel W., Cynthia & Many... and they are just amazing... CONGRATULATIONS FOR SUCH A GREAT TEAM RICK CASE FIAT!!!

cavalosjr

Sep 22, 2014

We went in to return our leased FIAT and had the idea of buying a used car. Everyone was so friendly and we never heard no for an answer. We got a great deal without any headaches involved and drove home with a used car that was practically new and exactly what we wanted. They even gave us Rick Cases's personal number if we had any questions! Only down side was that the process was a little long, but worth the while. If you need a salesman, ask for Mert!

acoustic27

Sep 11, 2014

The salesman was very thorough. He actually was past the time he was supposed to stay. Every little thing my wife asked him he jumped at doing. I must say my wife had very many little things for him to do. In the end we got a great deal and a great car. Alan and Arlene Weiss

alexander.rosenqvist

Sep 9, 2014

Whether your buying new or used, go to Rick Case FIAT! Even if you find a used car at another Rick Case dealership, they will transfer the car over and make the sell for you. Best customer service ever. Such pleasant people to work with. Dom is a great guy, he will find you the exactly the car you want and the best deal for the car. And Mauricio will make dealing with financing a breeze. Highly recommend both of them!!

CamilaE

Sep 1, 2014

Well, I already had a Fiat 500 pop but I really wanted a 500c, so I went over there. Everybody was so friendly and they helped me every step of the way. They did absolutely everything they could so I would leave with the car that I wanted and the best deal I could get. It's impossible to leave without a big smile on your face ! Great dealer and great people!

lduran16

Sep 1, 2014

Milena Lopera has excellent customer service,I highly recommended her. She is a very helpful & kind sales person who shows outstanding effort and enthusiasm towards her job. Thank you for your Amazing customer service!!!

talia.oneal

Aug 26, 2014

I just wanted to thank Emmanuel for being so kind a and courteous to my mom Patty .he was so helpful when her car would not start and he got her into service right away! thank you again!

dberton

Aug 15, 2014

Great support from the sales representative who had the patience to answer all questions and concerns, and found the right car to fit our needs.

aportela

Aug 2, 2014

This is probably the easiest, simplest and best experience we have ever had leasing a car. That is a lot to say! Stephanie was courteous, accommodating and went beyond the call of duty to make this experience, can we say "enjoyable?" We got exactly what we were looking for, for the price we were looking for, with the service we didn't expect. Thank you!!!

Juan Oropeza

Aug 1, 2014

I was at the dealer looking around for a good deal for a new car, despite almost leave the dealer without a car due the first persons who attended me were unable to reach a good deal with me and i was very upset , Lina Galeano took my case as a personal challenge, since im a very tuff buyer, and i'm super picky, i do recognize, she knew how to handle my situation and adapt the payments to my budget, in the best way possible, with dedication, honesty, perseverance and lots of patience and heart.I bought the car for my wife, i've got the deal i was looking for, and i had the best support, last but not least, Cynthia did a great effort too in order to find the best deal for me, they're a great team, and i wish them lots of success.Thanks Girls!

mherrera2724

Jul 31, 2014

Stephanie Spray is an exceptionally wonderful person, very sweet, genuine and determined. I just recently purchased a new vehicle and she searched high and below to get me what I wanted. She definitely brought a smile to my face and was very patient with me. I would recommend her to anyone, she is down right Amazing!!!!!

cortiz887

Jul 31, 2014

Down to earth girl. A people's person. Goes the extra mile to put a smile on your face. Highly recommend. Great asset to the Rick Case Fiat Team.

Fabianramos

Jul 30, 2014

Is being a great 2nd shopping experience Cynthia is the greatest manager and Danny is the best so far they make a great team together.

Alexis E 123

Jul 26, 2014

Excelente servicios los de los vendedores y managers de Rick Case Fiat , soy cliente de Amaro y estamos muy contentos con su trabajo. Le recomendaremos de seguro a quien nos pregunte por los autos. gracias una ves mas y que tengan feliz dia.

iaramorton

Jul 12, 2014

She is highly professional, prompt, kind, very personable and went out of her way to make my experience the best possible!!! I highly recommend Stephanie and RICK CASE FIAT!

unclenick2004

Jul 1, 2014

I have had an ongoing issue with this dealer but Cynthia has stepped up to the plate and is correcting issue. This is how customer service should be. Excellent.

Colleen854

Jun 30, 2014

First , I have to say, the FIAT 500 Lounge is an awesome little car. It has more fun extras than anything I could find in the same class and price range.We rented one in Tuscany, for 2 weeks and fell in love with it! It handled the crazy unpaved mountain roads in the countryside of Italy !Now for Ana! I can't say enough about this saleswomen. She was always professional, helpful and kind ABOVE and BEYOND to help me purchase my car. We did most of our interaction through email and text, I live in the Florida Keys and work 5pm-5am so I am hard to contact. When I walked in she immediately greeted me like an old friend! At Rick Case you are more than just a customer, these folks really care! My car was ready, the deal we discussed was in place, no haggling , no playing games.Smooth transaction.Isreal Washington did my financing, professional , and courteous, best car buying experience I've ever had. EVERYONE at the dealership was helpful , and very nice.Ana represents Rick Case and his family in a professional and very personable manner. I WILL buy another car from her in the future. I would absolutely recommend her!

Estebanaristi

Jun 29, 2014

From the moment we entered the showroom we felt at home, Cynthia and Milenas Customer service and sales skills are superb. They made magic happen and we left with the car that we wanted and the payments that we wanted, we are extreamly pleased and will definitly continue all of our future car purchases here with them. Thank you ladies for a great experience!

chloeortiz314

Jun 26, 2014

I went in because our lease with our current car was ending and we needed a new car. After a horrible experience with Arrigo Fiat we went to Rick Case and became relieved when they turned out to be wonderful. Stephanie was sweet, informative, understand and related well with us. She made us feel comfortable about our decision on a Fiat and my excitement to get one only became stronger. In all honesty we were only going that day to just browse the lot, check to see if they had a few cars with open doors to sneak some peaks. We ended up putting a down payment on our car and they quickly ordered the exact model we wanted that day from a different dealer. Our car got there very quickly and they gave us a dealer loaner while we waited. The rest of the financing team was helpful as well. The helped us come up with a rate that we were comfortable with. Thank you Stephanie for your help and honesty and kindness. We loved meeting you and welcome to Miami!.

Evelio0

Jun 24, 2014

Amazing staff!!! I walked in with so-so credit and a little nervous about buying a new car. But the staff there was wonderful very smart and very helpful, I was able to get a stellar deal on my new fiat 500 sport! I would recommend it to anyone. Liked the service so much I came in with my mother to get a SECOND Fiat. Had two small issues with my used Fiat and they fixed the minor problems same day! I have never been happier with my little car. If you go in ask for Dominick, he's super amazing and will help you get the best deal in town hands down.

Beemmerr

Jun 18, 2014

Loved Stephine's attitude, professionalism, honesty, follow through. I tried to buy my second car at the same time but they didn't carry it.

ladybmichelle

Jun 18, 2014

Dominick was different to all the other sales reps that reached out to my inquiry of a new Sports FIAT. He used the approach of a text message which was great for me because at work I can't answer those typical persistent phone calls from the typical dealer. Once we set a date to go into the dealer he followed up and upon arrival was very charming. Dominick seemed genuinely concerned in getting me the best deal possible on the car I wanted. He worked closely with the sales manager to get us the very best price. He was accommodating by offering a courtesy vehicle as we were in a rush and couldn't wait for the car to have it's College Stripe removed as we wanted. Throughout the entire buying process he was attentive and made us laugh. He's a great individual as well as an AMAZING salesman. I would definitely recommend Dominick Savastano for all your FIAT needs.

gssutton

May 24, 2014

Camino Reyes offered up his personal time to make sure we were satisfied. He was very attentive without being a shadow or nuisance. We had an issue after making our purchase and promptly came up with a solution and made sure the solution was to our total satisfaction. I would recommend Mr Reyes to anyone!

Aliamaria7455

May 20, 2014

If only all dealers were like this one !Best Dealer - they worked with me and helped me from the moment I walked in Camilo Reyes is the best -Amazing Customer Service

Boyland1

May 19, 2014

Excellent service and very Profesional. Would recomand Camilo Reyes and fiat to friends and family. Very happy satisfied with the purchase I made. I would recommend to my friends

sebis24

May 14, 2014

The car buying experience is very stressful when shopping for the right car. I went to many dealerships and looked at several different cars. I decided to buy at Rick case Fiat, with the best sales person ever Camilo Reyes is friendly, knows every single step of the sailing process, I am super happy with my vehicle . I was treated very professionally and all my questions or concerns were answered. The car buying experience to me should be easy and simple and Camilo make it happened. I will continue to refer my family and friends to Rick case Fiat, especially to Camilo Reyes and his Sales Team. I wjould give you guys 10/10 in all areas.

ducnguyenm

May 12, 2014

Stephanie Spray is by far the best, most knowledgeable, most professional, most thorough, and most responsive car sales specialist we have ever dealt with. This is my very 1st FIAT and I love the car . I suggest when you are in the market for a Fiat or used car, you call Rick Case Fiat and ask for Stephanie. I could not have asked for a more pleasant experience when purchasing my car.

dannymangano

May 10, 2014

Stephanie went above and beyond keeping me informed every step of the way. After delivery of the vehicle she sat in the car with me and went over every feature including hooking up my phone to the blue tooth. She looked around car and removed all the paper floor mats with my permission and showed how a true professional makes the customer feel special and making the purchase of my new car as pleasant as possible. Everyone at the Dealership was a joy to talk with and I would recommend you call Stephanie if you are in the market for a new or used car. Thanks !!!!

MauroM

May 10, 2014

Camilo Reyes is simply the best car salesman we've ever worked with! Extremely friendly, knowledgeable, always on top. We will definitely recommend him to anybody who's in the market for a car.

volkswagenj

May 6, 2014

I went to this dealership to buy this car and the service was perfect. There wasn't a long wait and they were very kind and friendly. It was easy to talk to them about prices and find out exactly what each and every expense was that I was paying and how to reduce it. I would recommend.

awall40

May 6, 2014

I went on a test drive with Camilo and Mr. Washington found them to be very professional, attentive, and gave great customer service. Although I have not purchased just yet, I will definitely look to purchase my new 500L at this dealership.

Jerryotero

May 6, 2014

Quiero darle las gracias a Camilo Reyes con mi compra de Abarth 2014!! Camilo fue muy profesional en todo el servicio que me brindo.. Siempre me tubo informado y muy amable.. Buen trabajo Camilo ya es mi segundo carro que compro en Rick Case Fiat!!!

Kaleestia40

May 5, 2014

I am so very happy with this car purchase experience!!! Like never before, excellent customer service. Felt absolutely no pressure simply satisfied. Highly recommend this dealership and this salesman Camilo Reyes!!! Awesome. I love Rick Case Fiat!!! And I love me new Fiat!!!!!!

Mespinoza001

May 5, 2014

I love love love my new Abarth!!!! Camilo was very professional and attentitive during our visits. He even took time from his day off to help us out. The staff was on point in considering all our concers and met our needs. Very pleased with Rick Case Fiat at Weston.

claudiazabini

May 3, 2014

Very professional dealer, nice people and smooth transaction. Thank you to all the hard work of Mauricio Yanez and your team, Hector Pineiro, Sara Martinez and the great job of Camilo Reyes.Thank you to all I am very happy with my new Fiat500P is beautiful!!!Claudia Zabini

BristolJane

May 1, 2014

Overall, a great experience! All the staff I came in contact with were knowledgable and worked efficiently to make my purchase a pleasant experience. Thank you.

mire

Apr 30, 2014

Be careful...!!!! You will leave this dealership with a big smile, with the best deal ever and with the car of your dreams!!! Thank you!! Is my second FIAT, both from this same dealership, you guys are the best!!! THANKS FOR THE CARE!! THANKS FOR HELPING ME AND WORK OUT THE BEST DEAL FOR MY NEEDS...Nice place, everyone has a smile, everyone has time to give you their best... from the service department to administration to the sales team... My blessings to all~

dani0911

Apr 30, 2014

I had a great experience. She made my first car experience very enjoyable. she was very friendly and helpful. I gladly would recommend your dealership. I am very happy with my purchase.

stolbert1

Apr 28, 2014

Most excellant reliabe and Customer focused. First time I bought a car and didn't feel pressured.Stephanie knew all about the features that made it easy for me to buy and drive! All within a couple of hours.They even drove 50 miles to drop off my wife her car keys that I had accidently brought with me. :-) :-)

Andrea2629

Apr 28, 2014

Excellent service and Camill Reyes was outstanding. Israel Washington was super helpful and I will be recommending this dealership to friends and family loved it here!

laney555

Apr 26, 2014

Everyone at the dealership was positive and helpful to make the sale complete. The sales studio is a comfortable atmosphere. I wish them continued success.

Aliamaria745

Apr 24, 2014

Camilo Reyes is the best, helpful from the begginning. Had to get the ramps himself for me to look at the car, he came back sweating with a smile on his face ! Highly recommend

levinejulian

Apr 23, 2014

Simply put, the sales staff at Rick Case Fiat do a wonderful job of eliminating the stereotypical stress and argumentative feel of the new car buying experience. I never had the sense that anyone at the dealership was interested in anything but helping my experience be as positive and smooth as possible. Cynthia helped me find a great rate, Israel was exceedingly helpful and communicative, and Camilo was unbelievably accommodating. I would absolutely recommend Rick Case to anyone interested in finding a car without the requisite stressful experience that seems to be the norm in America.

wender

Apr 21, 2014

desde un principio cuando navegue en internet vi en craiglist esta tundra que estaba en este dealer llame saque la cita, fue la maneje sin mucha presion de parte de los vendedores y la compre, buena atencion por parte de todos gracias

zulmalopez7771

Apr 20, 2014

We found this dealership because we sow the fiat.500l on display at BJ's and we liked the look of the car so they referred us to rick case fiat in Davie we gave them a call and spoke to Cynthia, then to Camilo and to Cristiano who was our sales person and from there on every thing went fine and smooth. I will recommend this dealer to every body they all where SUPER NICE!

fititoazul

Apr 19, 2014

This was a very interesting buying experience. The first thing I said when I walked in the dealers was "I'm not going to buy a car today". To make it short I ended up buying not 1 car but 2 cars. The team from Rick Case Fiat makes you feel like friends not just customers. There is no pressure to buy at any moment, they listen to your needs and wants and the team always gives you the appropriate answer to all of your questions. Yes, I will recommend Rick Case Fiat to family and friends! For the first time, my husband and I enjoy the buying experience of our 3rd car Fiat 500 POP!

ClauneseClaivilus

Apr 17, 2014

I had a great experience with this dealership. I needed a car I had one, even though I didn't get what I came for but I really satisfy with the one I got. So I'm satisfied. It was recommended by a friend, so I will recommend this dealership to someone else.

piola

Apr 14, 2014

HAD A VERY PLEASANT EXPERINCE. EVERYTHING WENT SMOOTH AND IN A TIMELY MANNER. CAMILO WAS VERY FRIENDLY AND HIS QUALITY OF WORK WAS EXCELLENT! HIGHLY RECOMMEND THIS DEALER!!

reygadas

Apr 14, 2014

I can not stress enough the willingness to advice and help the customer any way they can. I totally recommend them and no wonder Rick case auto group is what it is. Congratulations and keep the good work!

AlanM33323

Apr 13, 2014

Bought the 500L Trekking back in December and have had a couple of issues that can possibly happen with any new year/model car. Manny has been nothing but accommodating to help me get these issues resolved and made sure that I did not drive out until I was completely satisfied. It's very refreshing to deal with a Dealer's service dept. where you are not treated like a number. Manny and the service manager Juan have made an unpleasant experience very palatable. I highly recommend that you not only buy your cars from Rick Case but don't worry when it comes time to service your vehicle because their slogan "WILL DO WHATEVER IT TAKES TO STAY #1" carries through their whole company!

MariaCordoba

Apr 11, 2014

Every part of the process of purchasing the car was amazing. The team made the buyer feel right at home and comfortable, allowing them to take their time in their decisions and never pressuring. I will recommend every one I know interested in purchasing a car and I will return for another as soon as I can. Thank you so much!

jmaio5

Apr 8, 2014

Went today to "look" and wound up driving the car off the lot by the end of the day!!!! Everyone in the dealership worked together to make sure that I got exactly what I wanted- and I know that sometimes I can be tough!! They made the dreaded process of buying a new car enjoyable and fun. Elias let me do a borrow to make sure that I was 100% in love with my choice before I bought it and was back within hours with a check to purchase my Fiat!! After a not so great (horrible) experience at Hyundai it was a true blessing to walk into Fiat and be shown three different options that were EXACTLY what I wanted and in my price range! They treated us like family and I will definitely be back!! Thanks guys so much, I love my new car!!

pmdmlm

Apr 8, 2014

I had an excellent customer service with Camilo R, I really appreciated the way he attended me everything went off amazing i would really recommend this dealership in general !

amystaker

Apr 2, 2014

Camilo Reyes was a pleasure to deal with in purchasing my new Fiat. He was friendly, professional and very informative. After the purchase of the car, his follow-up was also greatly appreciated. Rick Case Fiat and Camilo Reyes made my new car purchase an easy and pleasant experience.

hdebeziers

Mar 30, 2014

What a great experience I encountered at the Rick Case Fiat in Davie, Florida,. From Elias to Camilo,who at the same time, was training a young lady. Caring while making a profit.

CTRFlorida

Mar 29, 2014

Mi experiencia personal con Rick Case-FIAT fue excelente !!... mi intencion inicial era solo preguntar alguna de las versiones del 500 (usados y nuevos). Me atendio Camilo Reyes, de una manera ejemplar... fue preciso en sus explicaciones, ademas de ser atento y cordial, lo recomiendo un 100 % y aprovecho de nuevo de darle las gracias por todo. Tambien fui atendido por el Sr Mena, explicandome los beneficios en terminos economicos en cuanto a la compra de un vehiculo nuevo. El Sr Washington se encargo de la parte del contrato y explicar todo lo referente a los planes de seguro y registro. El Sr Emmanuel tambien estuvo atento a mis inquietudes referente al servicio post venta y unos accesorios que le pienso instalar al vehiculo. Especial tambien la atencion de Cynthia, en todo momento se mostro cordial y pendiente de asesorarme en cada paso !. Este dealer cuenta con un staff EXCELENTE. Comentario a parte es que es mi primera experiencia de compra de vehiculo en USA, en todo momento mostraron el interes de ayudarme por la particularidad de mi caso !!!Aunque pueda sonar repetitivo, felicito a todos los integrantes de la familia Rick Case - FIAT.... el Sr Rick Case y familia de verdad se han esmerado en ofrecer un servicio de primera.

fslz1

Mar 27, 2014

We visited a number of area car dealerships and found that the folks at Rick Case Fiat in Davie Fl. were the most courteous and most determined to ensure that we'd be happy with our purchase. Used cars typically have some issues but these folks went the extra mile. Before we committed to the car, a small dent was repaired, small scratches were buffed out and a tire was repaired. Other dealers were reluctant or just refused to make such minor fixes so we're very glad that we chose Rick Case Fiat for our car purchase. We'd highly recommend anyone to give this dealership a chance when searching for a new or used vehicle!

JorgeEnrique

Mar 26, 2014

I gave this rating because the moment I called asking about the car he showed interest in giving an answer. In 15 minutes he had made an appointment for me to see some of the vehicles available just the way I requested. As soon as I got there he was ready to test drive vehicle. In general he was really good. Good service, fast very fast, good experience and at the end I got the car I wanted.

Kie

Mar 26, 2014

My low tire pressure light came on. I put some air in a tire and drove 15 miles to my FIAT studio where everyone greets me like I'm their friend instead of some tire center. In spite of no appointment and the fact is that it was Saturday, Emmanuel took me right in and took care of it with no charge. I had a nail in my tire but they were able to just patch it up to fix it with no time. I already was late for work but thanks to their very friendly and quick work, I wasn't that late and my boss was happy to see me sooner than expected. Thank you everyone at the studio for a friendly service every time I visit them and especially Emmanuel for a great customer service. This is my second FIAT and there is a good reason for it besides I love this cute Italian car so much.

Danielledallas

Mar 26, 2014

Friendly people,Camilo,the new guy was super great and knew a lot about the car. Mr.Washington was also super explanatory too! Very happy with my new lounge and the customer service. They drove out to our hotel to pick us up since our car broke down. Too nice.

valenlittle

Mar 23, 2014

excelente atencion, esmero por hacer todo bien, rapido, y positivamente...Camilo Reyes fue quien me vendio mi primer carro, me explico el funcionamiento de todo el carro, me hizo sentir comoda y segura... le agradece por siempre....el senor Israel Washington me supo explicar muy bien a pesar de mi mal ingles le entendi muy bien todo lo de los seguros ofrecidos! gracias!

grosa_2002

Mar 23, 2014

I purchased a used 500 Sport for my daughter with only 10,500 miles on Saturday. The experience was so pleasant that when we returned later the same week on Wednesday to have the car detailed, Sky-link installed etc. My wife decided to trade her car in on a new 500L Trekking. The professionalism with which they handled both purchases, answered every one of our questions, went above and beyond to accommodate and make us feel comfortable and welcome was something I have not experienced at any dealership. It was apparent that all of the employees mentioned enjoyed working there and they made us feel truly welcomed. The rewards goodie bag was a nice surprise with the rewards card good for lifetime free car washes and .10 off per gallon of gasoline purchased at the dealership. Other items included an inspiring book about the Case's, and an umbrella. Nice details you don't get from other car dealers. Purchasing a car can be a stressful experience when you are dealing with an inexperienced car dealer. At Rick Case, everything was explained in detail, no hidden costs, no surprises. I want as many of my friends, family and acquaintances to have as pleasant of an experience as I did so I'll be speaking about my experience to all of them. Thanks to Rick, Rita and all of the staff at Rick Case Fiat for your help.Sincerely,George Rosa

Steph6791

Mar 15, 2014

Cristiano was great. I never experienced such a pleasant car buying process. I highly Recommend him! Thank you very much for such great service cristiano

vmmp

Mar 13, 2014

Visited Rick Case Fiat on Tuesday afternoon with my husband and son. We were looking for a used GTI for my son and found a very nice car at RCFiat. Camilo - who we did not realize at the time is a new salesperson - was wonderful!!! After visiting several car dealerships down in Miami where we live we decided to go up North - it was simply a crazy experience in Miami. You are swamped by sales people and just an unpleasant experience - at least for me it was.From the moment we met Camilo - he was nothing but pleasant and very kind. Being a woman I do not know much about cars, but he showed us parts of the car that other dealers had not. Before test driving he opened the hood, the trunk, and over all went through details. The price was a little out of our range and unfortunately we did not make a deal - at first. After speaking to Camilo over the phone - we returned that evening to purchase the car. IT WAS AN EXTREMELY PLEASANT EXPERIENCE. Everyone one we spoke to was patient and seemed to enjoy their job.THANK YOU Camilo!! Much luck to a successful career!P.S.Lina Galeano was wonderful! She worked with us on the paper work and was extremely nice. Thank you to her too.It was late well passed 9pm we were so tired from a long day of car shopping. But because of the wonderful customers service at Rick Case Fiat - I WILL BE SURE TO LET OTHERS KNOW THIS IS THE PLACE TO GO!!!

jpzimmerman

Mar 12, 2014

Emmanuel Rodriguez serviced my FIAT today and he was very friendly. He took care of my car and I really appreciate his service. Thank you so much Emmanuel for you kind and friendly service! I am very happy!Colleen Zimmerman

ca02

Mar 11, 2014

I'M VERY SATISFIED WITH CARE, SKILL AND profecionalismo THE MANAGER ELIAS MENA, AND SELLER CAMILO REYES, WHOM WANT to ADD YOUR RESPECT AND CUSTOMER SERVICE WITH PATIENCE AND LOVE YOUR WORK, IF YOU WANT TO DISCUSS THE WORK OF PRESSURE TO FINANCE THE VEHICLE USE, WHEN ASKED PAY CASCH BY MINE own convenience, ME LED TO FINANCING, A PART OF THE PRICE OF THE VEHICLE BY THE FINANCIAL COULD NOT PAY CASCH, AND COULD ONLY GIVE CASCH $ 7,000 AND FINANCE THE REST OF WHAT THE ME PRICE VEHICLE HAS RISEN $ 10.887. to $ 14,700 THIS IS NOT COMFORTABLE THERE NI law requiring ANYONE IN USA FUND ANYTHING IF YOU HAVE MONEY AND GOOD CASCH FUND FROM NOTHING.

jzownorega

Mar 7, 2014

Camilo Reyes was the best, like all Colombians!! He was calm and patient - he never pressured. If you go to Rick Case Fiat in Weston ask for Camilo. While I was at work he sent picture messages to help our decision. He will make you feel like you are his only client and dedicate 100% of his time for you. When we decided on the Fiat we wanted; we then talked to Mauricio for the Financing. He told us about our options and explained every line on the contract. If we did not want a warranty he did not pressure (although, let us know his honest opinion). Camilo and Mauricio were both relaxed and a pleasure to do business. Thank you Both!!! We feel wonderful and love the used (but new) Fiat 500. Again, If you go to Rick Case Fiat in Weston ask for Camilo!!!!

Anabel Acosta

Mar 1, 2014

Best experience ever purchasing a car! salesman was unbelievably helpful and courteous. This dealership will bend over backward for their customer. I couldn't be happier with my purchase!

mspgilliard

Feb 28, 2014

I came in for service on my Fiat and walked out with a new car! This team is amazing, they always take care of me!

tirzasierra

Feb 23, 2014

We had a great experience purchasing our Fiat 500L from Rick Case Fiat. It was our first time at this dealer and it won't be our last. The salesperson, Israel Washington II, was wonderful. He was friendly, patient and knowledgeable - all must-haves in a salesperson. The whole process was pleasant. The rest of the office staff was just as superb. Thank you!

unclenick2004

Feb 21, 2014

Simply the best, Great salesperson, great managment staff. Elias and Cristiano went out of the way to make for a pleasent buying experience. By far the best buying experience ever!

jrivera6840

Feb 20, 2014

Rick Case FIAT worked with me to get a great deal on a used car. The customer service after purchase has been great. I feel that I made the right choice after extensive research and multiple visits to dealerships in the area. Thank you!

Sweetie1

Feb 16, 2014

Fernando greeted us with a smile and walked us through the process. He was great!!Everyone else we met we very helpful and friendly! You rock!!PS- we love the car!

blueboy8783

Jan 25, 2014

I cannot say how much I love this place! This is my 4th fiat purchase from them! every time in enter I feel uplifted and special, and treated with the greatest of care and attention! From the start I was given no pressure to look over the huge selection of fiats to find just the right one and then was given a informed run down of the vehicle by my salesman Danny and then Cynthia and Raquel worked out an awesome deal for me! they have proven to me time and time again they have my back and I AM a life long customer. I drive 2 hours from Ft. Myers to come here not because I don't have a fiat dealer near me but because this place is so special! If you don't believe me come experience this wonderful professional team of people I love to call my friends and will always recommend them for the wonderful job they do! thanks again for my great car and buying experience!

mzulueta

Jan 12, 2014

My past car buying experiences have always been the worst. I would get to the dealership so excited, only to walk out of there exhausted, frustrated, and never really loving my car. Then one day I hear on the radio about all the wonderful promotions going on about FIAT this and FIAT that, so I looked it up. This is first time I was actually interested in learning more about the car. I called ahead and Milena picked up the phone, she answered all my questions and asked me if I wanted to pass by and see the car. I figure "ok theres no harm in checking it out". Then I walk into Rick Case FIAT. From start to finish Milena made me feel comfortable answering all my questions, introducing new material and promotions, and teaching me about what it is to me a FIAT owner. Milena has forever changed my perception of the car buying experience and what I should expect and deserve as a customer. Not only did she teach me but she and Cynthia went through great lengths to help me get my new FIAT 500 by giving me multiple options that only helped my financial situation in the long run. This time to my delight I walked out of the dealership happy, educated, and loving my car! Rick Case FIAT can guarantee they have made a life long customer of me and I will recommend Milena to every single one of them for her kindness, knowledgeability, and passion she has towards providing the best to her customers. Also to Cynthia, for taking such good care of me in the financial part of the process and being the leader of such a wonderful group of people. I will definitely be going back to see my wonderful friend Milena! Thank you for the first time making me so happy with my car!

team6taylor

Jan 11, 2014

We can't say enough about the level of service provided us at Rick Case Fiat. We came in not knowing much about Fiats and Milena thoroughly educated us & convinced us to purchase our new 500L all without us feeling pressured in any way. Cynthia worked with us on financing and we feel we were treated very fairly again without feeling pressured. We arrived at the studio as customers but feel we left as friends! Thank you ladies.

cdsteeves213

Jan 7, 2014

I couldn't be happier with my Fiat and the service I have received from this location . To say they go above and beyond would be a understatement. If there is a issue they take care of it. Just really nice caring people . I am happy to be part of the rick case family , and will urge everyone I know to shop here for a Fiat. I'm sure all the rick case dealerships are ran in the same manner. I have almost 20,000 miles on my abarth and have loved everyone of them . Really cool little car . Again thank you for your great service patience, and help . I hope I can send more business your way!

zuckermaus

Jan 5, 2014

I didn't have a car and they went as far as to pick me 30 miles away and they gave me a better price than any other dealer in the area.

Eltambu77

Dec 29, 2013

The FIAT dealership in Weston is truly delivering on their promise to do whatever it takes to be number 1. The FIAT line alone is an amazing car plus the showroom's imaculate slick italian look is phenomenal. The customer service and friendly staff is unlike any other dealership out there. The knowledge of their product and professionalism when it came to finanzing, service etc, made a huge impact on us and on the sale. My entire family felt at home and welcomed everytime we came in. And for that reason we have 4 FIATS!!!!!!!!!! Thank you Juan Amaro, Cynthia, Mauricio and the entire staff at Rick Case FIAT in Weston. We will continue to spread the word and love for FIATs!!!!!! Fergie, Clara, Elba & eugenio y clara maria ;) keep up the good work you deserve to be the # 1 in the Nation!

AlanM33323

Dec 25, 2013

I went to another Fiat dealership before coming here and boy am I glad I ended up at Rick Case! From the moment I walked in I felt like I was part of the "family". The staff is very friendly and accommodating. My salesperson Milena helped me find the exact car I was looking for and explained all the features. Now I had to deal with financing and this is where the Rick Case motto to strive to be number 1 in customer service really shined. Since it was Sunday night and the bank came back with a number that was well over the number we agreed on I was told to wait till tomorrow and let's see what Raquel can do. At 10:00 AM Monday morning I received a call that Raquel spoke to the bank and was able to get me the original deal we agreed upon! Job well done! I highly recommend this dealership to anyone looking to buy a Fiat. They will go out of their way to make you part of the family!

tattooartist

Dec 19, 2013

Very friendly and very professional, I went there to do the service to my car and it was really a pleasure, everybody is very kind and the work is excellent and fast. I love the way they treated me and my car and will recommend this place to all my friends. They even washed my car, that was very nice, thank you Rick Case Fiat

callpc

Dec 8, 2013

Very friendly and professional service provided by services manager Emmanuel Rodriguez.The services department was already waiting for my car in the date and time scheduled and there was no delays at all.I recommend it to other Fiat owners.

juli33325

Dec 2, 2013

I went looking for a used car...I left with a new one I couldn't be happierRick Case Fiat made it happen. I would definitely recommend this place to a friend; when they say they treat you like family they mean it. Raquel you made it happen she bent over backwards to make sure we had the car, she is awesome! Melissa , Milena, Cynthia and our sales person Carlos, your customer service surpassed our expectations. Thank you for such a great experience and a fantastic new car.

Irinalehr

Nov 30, 2013

Excellent attention and advice by Juan Amaro Guerra and Cynthia Toro-Azicri. Thanks very much for a great experience! I definitely will recommend this dealer.

VictoriaHuggins

Nov 22, 2013

Nice, friendly staff. I drive 216.3 miles round-trip just to experience the Rick Case Fiat customer satisfaction! I have always driven there with a smile on my face, and left the same way! I am so confident in Rick Case Fiat and their team, I'll keep going back. One thing is for certain. If you have a good thing going with a dealer you feel comfortable with, why change? Yes, I can go to other Fiat Dealers closer to me, but I'm comfortable with Rick Case Fiat.Rick Case Fiat's motto should be "We drive smiles!" I sure do drive the miles for the smiles. One happy customer!

JockeyMom

Nov 13, 2013

Raquel Case and her "studio team" are absolutely awesome !!! Back in July my daughter & her husband purchased a very special "orange" wrapped Fiat 500 from Raquel. They just happened to see it advertised on-line - unfortunately, they were working out of town (in Boston, MA) because of their jobs. Nevertheless, Raquel managed to make the sale possible by accepting a cashiers check and holding the little car for two weeks until they could fly down to sign paperwork and pick it up. They went straight from the airport to the Dealership - got a crash course on how to operate all the bells and whistles - then hit the road for the 2 day drive up I-95 (25 hrs - 1500 mi) from Davie, FL to Boston, MA.Last weekend their jobs brought them back to south Florida for the winter - and - the first place they headed was Rick Case to have their little orange Fiat serviced. I have nothing but praise for the entire team - Francesca, Manny and Nick took care of everything (with a smile) and the utmost professionalism! In my personal opinion, they went above and beyond to make sure everything was taken care of - even pointing out things that were covered on the service contract that we weren't aware of. This team is amazing - and we wanted them to know there are customers who REALLY do appreciate their quality service - right down to the complimentary car wash !!

carolyn777

Nov 5, 2013

I was very happy to have worked with Juan Flores. I did not have an appointment and was worried nothing will be able to be done to my car. My right side window was not working at all. Would not go up or down and I was not sure if I could come in on such short notice. I called Juan Flores told me he could take a look at it for me. He was very nice and kept me up dated on everything I needed to know. Any questions I had he answered or concerns. Well I was waiting everyone I talked to was very helpful and nice. When I got my car back it was washed and cleaned very nicely. I am very happy with my experience I had. I feel safe in my car knowing I am in the Rick Case FIAT family. I hope my next experience will be just has great.

Celi987

Oct 26, 2013

Very few times that I have encountered a company that runs so well. The customer service is impeccable. From the moment we walked in the entire staff was welcoming and friendly. I was speaking to Hector on the phone before visiting the dealer. He helped and gave me a fair price for the car. When we went to pick it up (surprising my mom) they helped us surprise her in a beautiful way. As we waited to do the paperwork (like all dealers) every employee that passed us offered us something to drink, asked if we needed anything. Cynthia was such a pleasure to work with. Christiano helped with showing my mom how to use the car and he was kind and patient. I always think customer service is about to disappear, then you run into a business like this and they remind you it still exist

LaKishap

Oct 20, 2013

This was the all time best car buying experience for me to date. They were very knowledgeable and helpful. I will recommend them to everyone!

gerrymartinez

Oct 15, 2013

Beyond My Expectations!!!!Real People helping Real Families like mine, have a great experience in the purchase of a new Auto and making it a Real Sweet one to that extend. This decision could be a difficult and sour one at times in other dealerships, we have been looking and have been pushed and shoved around several dealership prior to making that one call...... We found our answer and our fabulous car at Rick Case FIAT. Thank You Ali, Cristiano and Cynthia and God Bless You all. Bryan, Mia, Katty and Gerry Martinez.

Lupita18

Oct 14, 2013

Muy buen equipo, el servicio fue muy bueno por parte de todos los colaboradores solo recomendaria mayor detalle en la entrega del carro tal vez conocer las cosas basicas de la mecanica del carro, es algo que nunca he visto en ninguna agencia pero creo que daria valor agregado si es que existiera.

dipatino

Oct 14, 2013

Thank you guys for helping us throughout our purchase, we are very happy with the new acquisition.We received full attention and got our questions answered to what we think were sincere responses.

eduardoron

Oct 9, 2013

Great dealer, nice and clean installations, huge inventory, friendly people. They were very kind with my wife and kids. We got a nice interest rate for first timers. They double the FIAT warranty. It was a great experience buying our first brand new car at Rick Case.

ISIS62

Sep 30, 2013

I HIGHLY Recommend Rickcase in the purchase of a new fiat .Daniel was realy helpful in explaining the car in detail and the sales manger aimed to please.I came out with in my buget and a ne car.I looked long & hard theses folks are the best.

Soto123456

Sep 29, 2013

Yo ORLANDO SOTO hago saber AQUIEN PUEDA INTERESAR QUE EL TRATO recibido por el ASISTENTE Y VENDEDOR AMARO EN RISKKEYFIAT ASIDO MUY AMABLE Y PROFECIONAL Y PARA QUE RECOMIENDO SUS SERVICIOS A TODA PERSONA INTERESADA EL LA COMPRA DE UN AUTOMOVIL O QUE NECESITE CUALQUIER INFORMACION PROFECIONAL AL RESPECTO, GRACIAS POR SU ATENCION ...Atentamente ORLANDO SOTO ...feliz comprador.

gizmoemily

Sep 27, 2013

We were greated by the general manager in a way you would expect a good gm to greet you. She directed us to our sales person Alexandra Hughley who made the purchase experience a pleasurable one. She was assisted by Juan Salvador and Mauricio Yanez. The team was extremely friendly, plesasant and helpful. I brought my son in and his next car will be a Fiat convertible. An excellent job be the staff.

Kamikami1

Sep 26, 2013

Excellent customer service and attention to details. Everyone was very pleasant. My sales representative, Andres, is very knowledgeable and patience with me being undecided on the color ;0)

casalvetti

Sep 24, 2013

The Best Buying experience that my family have specially my daughter. The salespeople and management are amazing, I definitely I'm going to recommend Rick Case Fiat, I am very happy with my Two Fiat 500. Good Bless you Cynthia and the whole staff.Celso S.

leoncarreno

Sep 18, 2013

The overall experience was outstanding; salespeople and management know what they are doing (not rude at all, just normal happy people working). I am very happy with my purchase and I will return for future vehicle purchases.

lessardclaude

Sep 14, 2013

Thank you for a quick and efficient service! I had a very good experience overall. I love the car that I purchased. I look forward to going back to your dealership for future service.

wcharles

Sep 12, 2013

Rick Case Fiat in Weston is the place to go when your looking to buy a car in south florida. The staff is very friendly, knowledgeable, respectful and the small size of the dealership makes the environment warm and inviting. During the car buying process I didn't feel pressured into making any decisions and I would definitely recommend them to all of my friends and family members.Wilson C

jpzimmerman

Sep 12, 2013

The staff was polite, patient, professional and friendly. They were considerate of our needs, time and satisfaction. I have purchased many cars over the years and this was the best purchase experience ever.

lucia_26

Sep 11, 2013

From the moment I walked in the dealer I was trated in a friendly manner. Salvador showed me the car I wanted and took me for a test drive and helped me with ecerything I needed. I am very happy with my newcar and would definitely recommend my friends and family to go there.

pattywike

Sep 2, 2013

My husband and I arrived at Rick Case Fiat on Sunday (Labor Day Weekend) at 11:00 am to meet with Michael Santana to lease a new Fiat. We had made an appointment after having left another Fiat dealer in West Palm the day before where we became thoroughly disgusted at the very poor, unprofessional treatment we received there. From the moment we were greeted by Michael, I thought " I wish we had come here first!" It was a little farther to drive to but well worth it. My new fiat was signed, sealed, and out the door with me in no time at all. Thanks to Mr. Yanez, and Mr. Weiss for making the process such a breeze. I love my new car!!!

alienrasta

Sep 2, 2013

Very friendly staff willing to go the distance to provide excellence in customer service. I had been admiring the Abarth for a year now and Alexandra was convincing enough to help me in my decision.

SpaTrainer

Aug 31, 2013

Mauricio is an excellent Sales Manager, he truly 'listens' to his client's needs and is very quick and sharp in following through. I bought my car in less than 24 hours of speaking with Mauricio, on the phone. He is very easy to work with and made my car buying experience very, very pleasant. There is strong feeling of cohesive teamwork at this location. Ali, is very helpful and goes the exceptional extra mile. Ali's positive and very helpful attitude set her apart and she leaves a dynamic lasting impression. Francesca, was very professional, clear and to the point when explaining a question I had. I appreciated her communication skills! Steven, very professional and clear... I am going back next week for window tinting and am confident my experience will be just as great. Buying a new car can be a stressful time, however with Mauricio and his team the experience was great and I will refer friends their way.

stephenmittman

Aug 30, 2013

Superb dealership. Purchased my second Fiat from Rick Case.All staff were extremely, warm, welcoming and knowledgable. Our sales person, Alexandra Hughley was "awesome." Very knowledgeable, extremely patient, conscientious and focused. It was a pleasure dealing with all concerned in this purchase.

rackerman15

Aug 29, 2013

I needed additional information sent to me and Alexandra was eager to assist me. She was a pleasure and I'm sure my information will arrive shortly.Thank you,Richard

chescotv00

Aug 26, 2013

I have to admit that at the beginning I trusted their intentions to help me switch from my lease to a brand new FIAT 500L. I got a call from the sales department to tell me that it could be done and transferred me to the finance department, I was very happy to know that something could be done. Then I got a call from Mauricio (Finance guy) telling me that the bank would approve me with a low interest if I gave them $2000 dollars down. I explained that I couldn't give them that much and offer $1000 in instead. They (again) told me they'll make it happen... To my surprise, after almost a week wait, I got a call from the sales rep asking for $6000 and a monthly payment of $580... What??? I am buying a FIAT not a Lamborghini... I have to say that I'm very disappointed for the way they treated me to keep making promises they could not fulfill. Francisco Santana

Fiat500sport

Aug 22, 2013

Roger was fantastic. He helped me find a great car. He made the car purchasing experience a pleasure. I would highly recommend Rick Case Fiat.

Eeemmerald

Aug 21, 2013

I received attentive service from the sales person. I called her several times before even test driving the vehicle. Alexandra was very polite and made sure I knew how to operate the vehicle very well before I and my spouse left the dealer. I was very pleased with all the staff at the Rick Case Fiat dealership. I felt like I was the most important person in the show room.

rivas305

Aug 20, 2013

Great Customer Service, Roger was very professional showed us the vehicles with great details and knowledge on all the options it had. We are planning to buy a new vehicle from Rick Case Fiat next year.

Jhoangelv

Aug 20, 2013

I purchased a new 2013 Fiat 500 Turbo from Roger at Rick Case Fiat. This has been the best car buying experience I have ever had by far. Roger made me feel at ease and answered all my questions. He allowed me to test drive the vehicle with out any pressure. When it came time to do the financing he was there with me the whole way through. He made me feel like family always offering his very special "Cafecito". I would definitely buy another car from Mr. Roger Fernandez. Thank you for this great experience.

Gebe

Aug 18, 2013

As soon as we walked in to the fiat dealer Roger greeted us with a warm smile and a freindly handshake. He made me and my family feel right at home. After looking at a few different cars he guided us toward the Fiat we most liked and now own. Overall we are greatful and happy for buying a Fiat with him.

robsonmrodrigues

Aug 18, 2013

I purchased my brand new Fiat 500L on the 2nd of this month. The deal was closed with Mauricio, one of the Managers, and he introduced me to Ali so she could handle the car delivery and after sales/customer service. Lucky me! I do endorse other comments about her: -Ali is knowledgeable, extremely helpful, very friendly and professional. Since I get my new car she ensured a very tight after sales follow-up, calling me at least once a week for making sure all was well with my handsome 500L. She really does make going to Rick Case Fiat a pleasure. Thank you very much Ali!

Medina0623

Aug 18, 2013

Roger was very helpful and friendly. He went out of his way to make us feel comfortable as we went through the whole car buying experience.

kianna.mendes

Aug 17, 2013

The staff at the dealership was super friendly and helpful. Even after I bought my Fiat, Roger was messaging me to see how I was doing (my first time driving stick haha) they really are my Fiat family :)

jeris

Aug 15, 2013

Great experience, Friendly and knowledgable sales specialist's. this I'd my second purchase at Rick Case Fiat and I am a very satisfied customer.

fredybeja75

Aug 15, 2013

Gracias Daniel por su colaboracion,recomendacion y tan valiosa ayuda que me prestate en la compra del carro.Tu ayuda fue muy acertada, estoy muy feliz y agradecido por tu colaboracion

SusanG3

Aug 12, 2013

We had a wonderful experience with our salesperson. He was very friendly and made us feel comfortable, not pressured. He made sure we were getting the exact car we wanted. This was the first time we actually enjoyed our car-buying experience!

VanessaConforto

Aug 12, 2013

Milena is great!!!!, she treats you as a friend and help you to find what you are looking for...I highly recommend her and the dealership if you want to buy a car, and want to be treated like family. :)

BrianDaiagi

Aug 12, 2013

My wife and I had a great experience purchasing our vehicle from Rick Case Fiat. Michael was very friendly. We would highly recommend this dealership

costumer13

Aug 12, 2013

Great experience, Daniel was very helpful and has great customer service, very pleased with everythingwill definitely recommended him .it was our first time buying amd he made the process very fast and easy

jeanpaul2013

Aug 11, 2013

Daniel rebolledo nos ayudo mucho en nuestra compra, fue un servicio excelente de parte Daniel rebolledo, ya le he comentado a varios amigos y familia sobre el dealer y sobre este vendedor para que su necesidad de obtener un nuevo auto sea buena

Giuliana

Aug 11, 2013

The overall service or the sales person and the dealership in general was excellent. Daniel's knowledge of the different vehicles and options was very good and his genuine care of my needs was refreshing. I will definitely refer both Daniel and Rick Case Fiat to anyone that needs a car.

alanst

Aug 11, 2013

Thanks to the help of Daniel Rebolledo i managed to find my ideal vehicle. which suited all of my needs. He guided me through all of my questions thoroughly with a friendly and knowledgeable manner. I enjoyed the time spent with the specialist Danny and i would recommend this dealer to all of my friends and contacts.

Bjuan2003

Aug 11, 2013

Daniel Rebolledo Sales person offer me a very good service and answer all my question's and concerns, always treated me with respect and answer all my questions and that's why I bought my new car on Rick Case Fiat

jhonbedoya

Aug 11, 2013

El especialista Daniel Rebolledo me presto un servicio supremamente excellent ademas de eso se preocupa por el bienestar del cliente . Le agradezco mucho su Excelente atencion, estoy seguro que pronto regresare.

Marcel276

Aug 11, 2013

Daniel was not only knowledgeable but also friendly and seemed to have my best interest at heart. I would certainly recommend not only this dealership to my friends and family but also recommend Daniel as the sales person.

kari05us

Aug 11, 2013

My experience at Rick Case Fiat was great. All the employees that helped me were very helpful, professional, and friendly. I' would definitely recommend this dealer to everyone. Karina Z.

connietaurus

Aug 9, 2013

Michael was very professional and answered all the questions that we had. He's very knowledgeable on the cars and I will definately recommend this dealer to anyone interested in obtaining a FIAT.

ychavez

Aug 8, 2013

Great dealer. Very good price for my new fiat. I am very happy with my car. Mr. Amaro is very professional and courteous. I would definitely recommend this dealer to all my friends. Thank you very much. Yaima Chavez.

fiatchickee

Aug 8, 2013

Super nice guy, gave me all the answers I was looking for. Provided me with the information I needed. Helped me every step of the way.

Katy6719

Aug 8, 2013

Compre mi Fiat 500 y estoy muy contento con el, Juan Amaro respondio a todas mis preguntas con respecto a este modelo de auto, yo habia hecho anteriormente un research y me atendio muy profesional por cierto y muy gentil, estoy muy contento con mi nuevo auto y voy a recomendar a mis amistades que vayan a Rick Case, mi nombre es Alfredo Alvarez.

andreabarth

Aug 7, 2013

Sales person was very good and fast on getting what I was looking for. He made sure we were comfortable, was knowledgeable of the product and answered all of my question. The final transaction was smooth and everything went faster then I expected. I have done business with this dealership before and would definitely come back again. Thank you for doing a superb job.

fpintucchi

Aug 7, 2013

Las mejores de todos amo mi carro estoy super felizzz !!!!! me atendieron increible con mucha patiencia y me encontraron el mejor carro para mi gusto

evianwhite

Aug 6, 2013

Ali was very friendly, professional, and helpful. She also follows up on everything she promises to do, which I really appreciate. She definitely makes going to Rick Case Fiat a pleasure.

3847

Aug 6, 2013

Purchased my Fiat at another dealer in July 2011. had a problem and found my way to Rick Case. Service Manager Juan Flores is personable, knowledgeable and extremely helpful. Absolutely the best service person I have ever encountered in almost 50 years of purchasing and servicing cars. Recently looked into purchasing a 4 door 500L. Salesperson Ali Hghley was very friendly, most knowledgeable and very generous with her time. Unfortunately the trade on my present 2012 500L was a bit low which deters me from acquiring the 4 door but I will continue to service my Fiat here, as well as, continue to shop for a new vehicle.

prothane

Aug 5, 2013

This whole team is pure class. I have purchased two FIAT's from them in the past two years -- not one complaint :) Emmanuel was excellent and made sure the new Trekking felt like it was mine since the moment I laid eyes on it. Roger also helped a lot with the whole process. Steven made the whole process quick and painless. Milena and Cynthia ALWAYS make me feel at home when I'm there -- thank you all :)

Fabs500

Aug 5, 2013

Fue una grata experienia comprar en Rick Case. La atencion de las chicas de Ventas y Finanzas (Milena y Cynthia) fue excelente, preocupadas, atentas y deseosas de ayudarme a comprar el vehiculo tal cual yo lo deseaba. Trataron en lo posible de adecuar la venta a mis necesidades. Haciendo tambien de mi compra algo muy agradable y haciendome sentir en confianza. Son excelentes, asi que muchas Gracias a ellas... En general todos los chicos muy atentos, el consecionario lindo y con mucha presencia.

facabeza18

Jul 31, 2013

This is the most friendly and I highly recommend dealer as a first option to visit, This is actually my 1st car from Fiat. Milena is an awesome sales representative, and she knows for sure what she is selling and Cynthia Super helpful in the finance process.I am in love with my new Fiat Pop. I refer my Sister in Law and all my friends to be part of the Fiat Family. I am really happy with my new Fiat. Thanks Milena for help me with made my right decision.Thanks Milena.Anais Cabeza

Buster21

Jul 30, 2013

I have been to this dealership 3 times and I finally have my Fiat!!! Shane was very helpful and Steven was very clear through the whole process. I will definitely be back to this dealership when I am ready for an upgrade

ernestocinquecento

Jul 28, 2013

I had plans to buy a FIAT 500 since beginning this year and by the end of june a saw a promotion on any of those car magazines and i decided to call by phone to rick case fiat. I spoke to Milena lopera and i told her about my situation about my short credit history. Milena explained to me that i had no reason to be worry about it and she gently invited me to visit the dealer at Weston and also said that they look for the way to help me to buy my fiat 500. effectively as she told me when i got there she was telling me about the fiat experience on a very professional way she was very gently, kind and she seemed to me to be a person that really knows what was talking about, we went for a ride to taste the sport 500 and i even was lucky because there was just one in the color i wished so i consider Milena was very kind, helpful and professional on the attention and dedication she provided me even sales manager was very helpful on financial matters so i finally could left the dealer happy driving my new fiat 500.....thank you!! Melina.... you are the best!!!

mgpilch

Jul 24, 2013

I was recently relocated from Malibu, CA to Boca Raton, FL by my company and was considering purchasing/leasing a Fiat. In speaking with an acquaintance, she expressed how happy she was with her Fiat purchase from Rick Case Fiat in Davie, FL and with the customer service she received. I decided to make the trip to find out for myself. From the sales person, Ali Hughley, to the finance manager Cynthia Toro-Azicri, and finally Ms. Raquel Case, my total experience exceeded my expectations! The customer service from the Rick Case Fiat staff was absolutely outstanding! I didnt feel at all the usual hard sell tactics from car sales persons. They were professional, caring, and did want to make the sale, but more than that wanted me to be happy with my decision to purchase/lease. In all my years of purchasing/leasing vehicles I can honestly say that my experience with Rick Case Fiat was by far the most pleasant, uncomplicated, and I am One Happy Fiat Owner! Sorry California, Florida and Rick Case Fiat came through with flying colors and Made My Day!

ypabon

Jul 21, 2013

I had a great experience at Fiat Weston. I love my Fiat, Emmanuel and Cynthia worked as a team to make the sale possible. The atmosphere at Fiat is great, they made me feel welcome and secure during the whole process of the sale. I feel that I have a new family and friends.

Rosey1217

Jul 19, 2013

I first bought a fiat last year, but really needed the 4 door, so I visited this location again because I interacted with Steve and Cynthia and found them to be exceptionally friendly, helpful, informative and professional . On returning on 7/16/2013 I met Shane! He went the above and beyond. Juan I interacted with for service . He was a sweet, humble , and caring person. All these people knew me by my full name, once I pulled up in my little fiat :) I was and greeted with great love... I feel so special, I have recommended a few customers and I will always choose Rick case, !!!Rick Case is Simply the best in town- the truth,!!!!!.Ps.. Each employee I have mentioned will always be memorable in my thoughts, the great service I received each time is priceless coming from someone who is in the hospitality industry..Rosey Hawes

john3354

Jul 16, 2013

My first thing that i like about the fiat dealership is that i did not have 5 sales persons attack me at one time, then when the sales rep did come she was very professional and knew about the car that i was interested in also the finance personal where very good in putting a deal together that would work for me l was very happy with every thing.

1stEagle

Jul 14, 2013

Since we already have a 500 Pop we went in to look at the new 500L. Next thing we had a new 500L. Ali was great along with Cynthia and Steven. They did what they promised to do. The rest of the gang was also friendly and well spoken for. They treated us like relatives asking us any time they walked buy if we wanted water, punch and popcorn etc. Ali even drove the kids to get popcorn at another Rick Case building. This has been our 2nd car we bought here and if we need another small car it will be our dealership again.

JacquelineKeri

Jul 13, 2013

Rick Case Fiat in Davie is a 5 plus star dealership. They have the largest selection of used Fiat's at very competitive prices. I bought my daughter a 2012 Copper color Fiat 500 Sport for college. I researched three Fiat dealerships using the following criteria: inventory, customer service comments and ratings. Mauricio Yanez, Sales Manager called me to set up a test drive and assured me he could get me into a Fiat. Alexandra Hughley, Fiat Specialist greeted us when we walked in and introduced us to Michael Santana, Fiat Specialist. Michael is an AWESOME Fiat Specialist, he asked us a few questions to determine our needs and brought up 3 cars. He has a lot of patience when it comes to teaching a novice how to drive a manual shift, however we decided on the automatic. Mauricio Yanez gave me 2 very good financing options and congratulated us on our purchase. Steven Weis, Fiat Finance Manager made the finance paperwork simple. He explained some additional options and called my insurance company to confirm insurance coverage on the Fiat while we were finalizing the paperwork. Steven congratulated us on our purchase and gave us the keys. Michael congratulated us on our purchase and helped my daughter to sync her cell phone with the Fiat. He covered all the features of the Fiat and offered his help with any questions that may come up in the future. Everyone at Rick Case Fiat in Davie are friendly, professional and treat you like family. This was the best car experience we have ever had. Jacqueline and Keri.

nickbillfish

Jul 12, 2013

Excellent service, knowledgable and smooth transaction. Enthusiastic about the FIAT. Love me new Abarth as traded 2012 Fiat Pop for a 2013 Fiat Abarth. Would only buy a FIAT from them.

lapinerorui

Jul 12, 2013

I have a great experience buying a Fiat at Rick Case. Amaro gave us an excellent attention. He is nice, kind, understanding and friendly. I will recommend him to my friends and relatives. After our visit he called interested in knowing about the car and how we feel about it. I really appreciate this, it means a lot for me.

marcoslucero

Jul 11, 2013

Overall, great experience. Daniel Rebolledo, sets the perfect environment for customers to feel comfortable when purchasing a new/used car. Rick case FIAT has a nice and calm setting for customers to make the right decisions when purchasing their car.

Doreen1010

Jul 6, 2013

I called before I visited Rick Case Fiat. I spoke to Cynthia Toro-Azicri who was absolutely fantastic. She was friendly, professional and extremely helpful in helping me get financed for the Fiat I was looking for. After being approved I headed out excited to meet Cynthia and shake her hand. Once I arrived, Milena Lopera "Mile" was introduced to me while Cynthia finished up my paperwork. Mile took me outside to show me my Fiat Pop 500. There she was "awwwwwww" glowing ready to be taken off the lot, by me of course. Mile was amazing. She showed me and described in detail ALL the features of the vehicle. We took it on a test drive. I was so excited, I couldn't wait to take it home. Once back inside the showroom, Cynthia and I finished up my paperwork, then Mile came back in to give me some information for future and this survey (which I am happy to fill out). Mile then took me outside and hooked up the bluetooth. Both Cynthia and Mile are an amazing team. I have already spoken to friends about their service and have highly recommended Rick Case Fiat and Cynthia and Mile. Both ladies made me feel like family and were just as excited for me as I was. I would definitely come back to Rick Case Fiat again! Simply Excellent. Sincerely, Doreen Fernandez - Purchase 7/5/13

tvnegron

Jul 1, 2013

Emmanuel and Cynthia Toro went above and beyond to satisfy me as a customer. No pressure, great finance options, a great offer for my trade in.I went to the dealer just to look and walked out with a brand new 500 Sport.Thank you guys for everything!

rogernursery

Jul 1, 2013

My wife and I have purchased numerous vehicles over our life time. Never have we had a more fun and pleasurable buying experience. Michael Santana was our salesman and he got us answers to all our questions. Steven Weis was proficient in getting all the paperwork finished in a timely manor and explained every step of the sales contract. We have never had the dealer manager ever speak with us. Raquel Case took time to talk with us and after speaking to Raquel in our minds we knew we had made the right decision to buy at Rick Case Fiat. We look forward to a long relationship with the Rick Case automotive group. Roger & Janice Brooks

Nicole7891

Jun 30, 2013

Wow! What a great service ! Cynthia, Alexandra, and Michael especially!!!! You can tell they love their job and will do their all to help you get what you want! My husband and I didn't even know how to use a manual but with these lovely employees, who took the time and taught us, now we can drive with no problem! They helped us save so much money!! We couldn't be happier with our car and their service! I think I might go again just for the service ! They really know how to make you feel welcomed regardless of what you can afford. They have yummy chocolates and different flavored coffee /hot chocolate while you can watch tv in the waiting room while they work so hard to find exactly what your looking for! Again Cynthia, Ali, and Michael are true troopers and will go all the way to help you and see you smile! :)

recheumuna

Jun 26, 2013

This was my best car buying experience ever. The staff was very friendly, patient, proactive, and did everything possible to accomodate our requests with the purchase of our two new Fiats. The financing experience was the best ever. Cynthia was very cordial, comprehensive, and her experience with financing was impressive. She was thorough, and looked through all options and did not settle until the best package was presented for us. From beginning to end, we can't say enough about the excellent customer service offered at this dealership. I'm sure we'll be back when its time to get our next car.

lol57

Jun 22, 2013

The FIAT Studio in Weston visit was a terrific experience and one that we will definitely recommend to friends and family! Its clear their business is creating and building on relationships and are very comfortable in this approach. 5 points is not enough to describe the experience we had! The car we wanted to purchase they did not have on stock so we could have gone to another dealer to purchase it but at this point they've earn ed our trust and we decided to wait for them to order it. Very pleasing, easy and quick transaction!

KyleHyde

May 30, 2013

Fiat was a great place from the minute I walked in. I am a delivery driver, so I originally took a delivery to them and mentioned I liked the car. They automatically jumped on the opportunity, took me on a test drive and I loved it from the first time I sat in it. They ended up making me an incredible deal for a trade in that I took on the spot. Gave me the best birthday present I could have asked for. Its a car I wont stop talking about and a dealership I cant stop recommending. I sometimes feel like its a home away from home, seeing how friendly the staff is, even the ones who dont know me. Whenever I take my car there for service, they inform me I can go home and pick it up later, I rather decide to take a seat there and be around such a great staff.Raquel - Amazing, set up the deal, helped with the financing and got in done so quickly. Has helped me through the accident I got in even.Cynthia - friendly, helped through the entire process and stayed at the dealership until all of it was done to just make sure everything was fine.Francesca and Shane check on me every time I even walk in just for a delivery, really great employees and I appreciate their kindness everytime I am there.

jinmirai18

May 30, 2013

giantsfootball01

May 28, 2013

Patrick and Michael were both very helpful with my purchase. They found me the car that I wanted within my budget and actually came in below my budget! It was such a pleasant experience that the next day I called Patrick to see if he could do something to buy out my Genesis lease but unfortunately, I have too many months left to consider a new car at this time. I did tell him that once my lease is up in November that I would look forward to purchasing thru your dealership...

kat945

May 27, 2013

I had a great experience at Rick Case Fiat, Shane was extremely helpful and I was able to leave with my first, awesome new car!

Missclassy

May 27, 2013

Great service great people...Even though I went with another car Ernesto and Shane were great and even called me to congratulate me on getting a car and offered any form of service they could!great people

mire

May 26, 2013

I had a great experience at Rick Case Fiat... I went in with a dream and came out with a FIAT. Thanks for all your care, your support and thank you for helping me with my indecision about the model and color!! (and my finances needs!)It was a pleasure to do business with you. I'll recommend your service to everyone I know.Mirella

angeloany

May 25, 2013

I have a excellent experience with Shane and Cynthia they were really helpful and nice. I recommend to anybody to go I was really happy

Vizarro72

May 19, 2013

Our experience with everyone in Rick Case Fiat was excellent. No pressure, good advice and friendly all the staff was fun, young ,and full of energy.

joseph0129

May 15, 2013

dealing with her directly! she was open, honest, yet reasonable. I recommend her to anyone purchasing a fiat.she was a blessing to work with

gemma1965

May 14, 2013

She worked with me in getting the best deal on my new 2. Fiat. I came and purchase mainly because I trust Cynthia's professionalism and capability to get me the best deal.I would recommend her, Not JUSTIN who left, for any future purchase

PeterFreshour

Apr 2, 2013

Battifora, Ozdemir, and Benitez were all great in handling my new fiat. They wre easy to deal with and quick to the point. They did not use any high pressure sales tactics, allowed you time to think things over, and did not force their ideas onto you. AWESOME JOB!

Fiat2013

Mar 31, 2013

My family went down to the dealership to buy a car for our son, we knew we were going in with terrible credit. Raquel spent the time with us making it possible for us to purchase a brand new FIat for Jake. Not a bad car for his first one- Shane took him on the road to try and teach him stick, but JAke settled for automatic. Then my husband and I were in an up side down lease with no hope to get out of, Raquel AGAIN came through and was able to get us out of the nightmare lease and into a new fiat that we purchased. 2 Fiats in one week - WOW !!!!!!. Everybody there is so pleasant to deal with no waiting around for hours on end, no dirty looks because of our credit history- made us feel like real "human" beings. I've been buying cars since 18 years old and now getting up there in age, I will NEVER go anywhere again to buy a car except for RICK CASE--- They even took a picture of us with the whole gang in front of our new car before we left, most dealerships just scoot you out and move onto the next sale. They make you feel like your part of the family. I will recommend that any family or friends that are looking for a car to go to Rick Case. We will be life long customers, and when JAke is ready to buy his next car, he will go there for the rest of his driving days. Thank you everyone for doing an OUTSTANDING job. --Barbara MacDonald

andyrh

Mar 29, 2013

Cynthia Toro made this car purchase the best experience I have ever had. Cynthia embodies what "good customer service" is all about. She went way above and beyond the call of duty and was extremely helpful, patient and friendly. Thank you Cynthia on my first FIAT purchase... hope to send more business your way.

dreid1953

Mar 22, 2013

We went to the dealership to look at the Fiat Pop and to learn about leasing the vehicle. Michael Prada was extremely helpful and very friendly. Cynthia Toro-Azicri handled the paperwork and frequently updated us on the process. Michael was very helpful in explaining all the features of the car. We left with a new, red, Fiat. Very pleased.

Jewelsource

Mar 3, 2013

Another wonderful experience!Thanks to everyone who took special care in helping us all at the Fiat dealership. I look forward to adding this purchase to the list of cars bought from the Rick Case family of dealerships.

Barbiemoses

Feb 24, 2013

We had such an amazing experience it all started with Francesca, I called ask a few questions and she had all the answers, very knowledgeable, sweet and her personality had me sold. Then we met Cynthia and she really helped us out with the financing; shewas amazing.. Rick Case Fiat is definitely number One....

blueboy8783

Feb 9, 2013

This is my favorite dealership! I always feel warmly welcomed and always feel like a get a great deal! Raquel, Justin and Cynthia treat you like family with respect and kindness! Always upon arrival they greet you with a warm welcome by name and the service is also top notch! This dealership is Awesome and sets a standard for which other Fiat dealerships need to hold themselves to! Thank you guys again for such a wonderful experience and look forward to dealing with you again in the future!

Msbeba

Feb 9, 2013

This is the third Fiat I buy from Rick case and every sale Is better than the one before!!! Can't wait to get the new 500L from them. They are friendly and always looking for ways how to please us. Best car buying experience!

JonLewis

Feb 9, 2013

We purchased two FIAT 500s from Rick Case FIAT and the process was exceptional. Great pricing, great service, great people. I highly recommend Rick Case FIAT without reservation.

Highendtransport

Feb 5, 2013

I LOVE MY FIAT!!!! And I was driving and H2 before so that is saying something! Everyone was so friendly, helpful and made the process of buying a car simple and fast. No games with lingering in the waiting room etc... Gino was informative and told me everything I needed to know... I have already recommended a few people go see him! We chose Rick Case even though it is not close to us, originally because they are involved in some mutual charities we support, we don't know them personally but I thought it was a great way to pay it forward and back. So happy with our choice, we couldn't have been more impressed with the service.

t9832rl

Jan 30, 2013

The experience with Michael Prada and Cynthia Toro-Azicri was excellent. The hospitality given was something unlike any dealership experience we've had. Somehow, they are able to "break down the proverbial Dealer wall" and make you feel like family. Would highly recommend this dealership group to one and all. They truly are a 5 star Dealership!!!!!!!!!!!!!!

96708

Jan 29, 2013

You, as a company, are indeed fortunate to have employees of this caliber!Sergio was pleasant, attentive to my every request, knowledgeable of product, systems, subsystems, options and all aspects of the vehicles in question.Cynthia was cheerful, knowledgeable, efficient and certainly in command of her paperwork (which was daunting indeed!)These people made our experience a true pleasure! That is no small feat, my wife and I are far different than the usual "man off the street"!We could, easily, be called the "over-educated" consumer.Cheryl and I say thank you, thank you very much!E.Griffin Head of AudioBroward Center for the Performing Arts, Ft. Lauderdale FlChief EngineerGriffin Theatrical Engineering, Inc Fort Lauderdale FLIATSE Local #500

JuanCamilo Ruiz

Jan 25, 2013

Great service.... Great people... I live in Doral and I preferred driving to weston to have a better service. Something that I like about this dealer is the charisma with the clients...1000 points..!!!

Mikeroy16

Jan 25, 2013

Top notch Salesman, Gino......work with him, he's the best, overall, great experience, no pressure, thanks Cynthia for making the numbers work. Beautiful showroom with a massive collection: I am 6'3 and fit into that like a hand in a glove, I love it! Nice meeting you Raquel.....I may send Al to work with you, he's been in sales (auto)! For years and the customers love him with his sincere approach!

Mtbbyyou

Jan 25, 2013

I don't like high pressure dealerships. the people at Rick Case Fiat were the friendliest most accommodating and easiest to work with that I have encountered to date! I have purchased a lot of cars, and I have walked away from even more salesmen and managers! But if I need another vehicle, I'm going to Rick Case! One thing they could have done better - NOTHING! Once I figured out what I wanted, they made it happen promptly with no run arounds! I couldn't be happier with my new car and everything that happened in getting it!

Jcala

Jan 20, 2013

Rick Case Fiat was an overall great experience. Everyone was genuinely friendly and eager to please the costumer. I highly recommend this dealership to anyone.

louis57soto

Jan 13, 2013

Buying my Fiat 500 Abarth at rick case fiat was a great experience. My salesperson Sergio Foschini was very knowledgeable and was a great helpin choosing the right fiat 500 for my particular tastes.And as always Raquel, Justin and Cynthia were very helpful in getting the best deal.I would definitely recommend Rick Case Fiat!

lmfiat

Jan 11, 2013

all in all the whole staff was super!!! no pressure very laid back atmosphere and very knowledgable about their product, im very pleased with the purchase, thank you!!!

reginaavalos

Jan 9, 2013

Excellent customer service! Thank you for the time and great help to get the best deal for our son's car. We felt like home. Thanks!

fla46

Jan 7, 2013

Our expereince with everyone in Rick Case was excelent. No pressure, good advice and friendly all the staff was fun, young ,and full of energy.

prochoras

Jan 6, 2013

Quite a memorable experience at Rick Case Fiat! Yesterday, I drove over 100 miles to pick up my Abarth to conclude a series of conversations and activities, all of them handled with utmost professionalism and customer care. I could have done business at any of two local dealers, but Cynthia made a huge difference in building a positive customer experience that started exactly a year ago when I leased a Fiat sport through her efforts. Great consultative selling skills led to an upgrade. I recommend Rick Case Fiat without hesitation.

ken.mcalice

Jan 1, 2013

I went to this dealer for a test drive and I ended up buying a Fiat Sport. It was a lot more relaxed atmosphere than I experienced in other dealerships. I did not feel any pressure, and I found the staff refreshing to deal and talk with.Gino Battifore was very patient from beginning to the end, and concerned for my comfort. The car is a joy to drive.Looking forward to seeing the staff on future visits for service. (I may even stop in on my way back from Cleveland Clinic for a cappicino.)

vmg4850

Dec 31, 2012

I had a great experience working Shane Kelly on the purchase of my FIAT 500 Abarth. Shane was very knowledgeable about the car and offered suggestions as to how I could personalize the car to meet my specific needs. Every effort was made to get the car to me the same day even with the installation of some additional options. Upon delivery Shane went so far as to connect my cell phone to the Bluetooth feature of the car. He also went over all the options on the Abarth and how to best utilize them. The Rick Case Rewards Program was fully explained to me and how the Program will save me money on future gas purchases and car washes. I would definitely recommend Shane Kelly to anyone interested in the purchase of a FIAT 500.

Stacieoliva

Dec 31, 2012

I was very satisfied with my service at Rick Case Fiat the staff went above and beyond to assist with my needs since I was apprehensive to say the least. I was not intending on purchasing a car however the staff made me feel warn n fuzzy inside so we got the car. Thanks again to all involved.

spoof3

Dec 30, 2012

Justin Bostic gave us a deal we could not refuse on our trade in and the 2012 Lounge model. Usually buying a car is tough and this experience was painless. The whole staff was nice and customer service was excellent. Would recommend anyone to see Justin and Shane for a new fiat. Thank you for the great experience

michynic

Dec 30, 2012

This was the most pleasant buying experience my family has ever had. The dealers were friendly, knowledgeable, and helpful, and the experience was extremely pleasant.

skittles100

Dec 26, 2012

Everyone was very kind in their dealings. Was an smooth and enjoyable process. Came with coffee, skittles and a smile. The staff has even continued to be super helpful post purchase. Thanks guys!

jcdelemos

Dec 26, 2012

Great attention, no pressure, sales man expended the time to explain the options show several cars on the lot. Even when we change our mind many times on the car we wanted Giulliano was very patient and friendly. Justin was able to give me a fare price in no time and worked with the banks to get the APR down. Cynthia Was very helpful and fast getting all the (many papers) ready and signed. Will recommended to my friends and family.

forualways325

Dec 24, 2012

These guys are freaking awesome! They got me a fantastic rate, even beating road loans. 10 stars! Wouldn't go to anyone else, they are so personable :)

prothane

Dec 23, 2012

Their staff is fantastic. Super helpful and honest. They did everything possible so that I can get the best rate and made my experience to purchase a car completely painless. Thank you FIAT team!

KatJasmine

Dec 23, 2012

If you are looking for a great buy on a really cool, really fun and safe car that is great on gas then you MUST give Rick Case FIAT an opportunity to show you what they can do for you!! I just bought my 2012 New Fiat and Love it..and it really does get 38 MPG !I have bought many motorcycles from Rick Case Powerhouse Honda, Vehicles from Rick Case Honda and every time they have been excellent to do business with!!!!

darlyn.schimmel

Dec 16, 2012

Everyone was extremely nice and helpful..I had an issue to work out and they were more than willing to help me.I was satisfied with what we worked out

pmimada1023

Dec 10, 2012

I originally went in to have my Smart car serviced. I've been a few times before for service, so I'd test driven, and looked around, and eyed the Fiat's that caught my attention. However, on this visit, despite being quite a busy day at the dealer, Guillermo patiently walked the grounds with myself, my mother and my niece, and after we danced around a particular model a few times, he then suggested I just 'speak' with Justin to just 'discuss' all the possible options/purchase programs & current offers avail at Rick Case. Well, darn Justin for making these 'talks' go so seamlessly & (most importantly) painlessly, that we sat to 'crunch' the infamous numbers (i.e. - my credit v. the world of finance) and the numbers added up in everyone's favor....WOO HOO! So there I was on a Saturday morning (around 10:00 a.m.) just planning to get my (quickly aging) Smart car serviced, and low and behold, by 1:30/1:45, I was driving off with a brand new Fiat 500 Sport. Although the entire process seems lengthy upon reading, it was really comprised of Justin magically growing more arms to type, print, call, check, calculate, fax, etc. all the documents, while I was on the phone with Progressive trying to obtain & secure a new, individual policy (which thanks again to Justin, as he let us use his cell phone). And while Justin, Mom, Mia, and I were able to sit in the A/C and 'crunch' away, Guillermo was growing more legs shuffling between assisting Justin within my deal, and assisting all of the other customers and fellow team members with the rest of the dealer doings. Overall, I am truly impressed by the fluidity of the entire Fiat Team at Rick Case; communication, attitudes, and courtesies were all present & accounted for; and that's A LOT to say in a world where almost all is lost on the art of personalized service & communication (especially in the so-called shark tanks of car dealerships)!!! And I can actually say I look forward to going back to the dealer for any & all of my service needs, as Rick Case Fiat was able to make this a truly pleasurable experience. THANK YOU!!!!!!!!

docsmr

Dec 5, 2012

From my first visit to the Fiat studio through the delivery of my 2013 Fiat 500C Lounge I was extremely pleased with the experience. Justin Bostic, the sales manager worked hard to value my trade-in fairly, order my vehicle and get it to the dealer and add the options I wanted. At the time of the delivery everything was handled efficiently and professionally. I have owned many new vehicles and this was a superior effort in consideration of my previous buying experiences.p.s. Its a kick to driveoc

facebeauty

Dec 1, 2012

RAQUEL AND ALBERTO MADE ME FEEL VERY SECURE ABOUT DEALING WITH RICK CASE DUE TO HAVING A TERRIBLE EXPERIANCE AT ANOTHER DEALER. THEY TREATED ME VERY WELL AND I TRULY APPRECIATE THEIR KINDNESS TODAY.SERVICE WILL ONLY BE DONE BY THEM FROM NOW ON.ALL REFERRALS FOR MY FREINDS TO BUY A FIAT WILL BE GIVEN TO THEM. THEY DESERVE IT!!!!BRAVO RICK CASE FIAT WESTON FL!! LYORA XO

cr2st2an

Nov 9, 2012

Had the opportunity to negotiated a car lease with Cynthia and Lisa, and thy were both very attentive, informative, pleasant and made the whole experience almost stress free.Cynthia was knowledgable and patient in answering all my many questions. She made the negotiating easy and I never felt pressure by her sales skills.Both of them are an asset to your company and will highly recommend your dealership in the future.Cristian Lilue

gladfiat

Oct 25, 2012

Cynthia is a very impressive young woman, who truly loves selling Fiats. She personally owns one and knows everything about this vehicle. Extremely knowlegable, professional and easy to deal with. We highly recommend anyone wanting to buy a Fiat to buy from Rick Case and Cynthia.

alexa.s.baray

Oct 25, 2012

I came in knowing exactly what I was looking for and was met with friendly, competent service and a very accomodating team. The experience was wonderful, easy and professional!

cnthia1

Oct 23, 2012

A great experience. Went to look, ended up buying. Great help from all involved, including having to move cars in the rain! Love the car, enjoyed the experience. Would definately recommend the dealership and especially Emily to my friends.

Pmor126

Oct 20, 2012

Best car purchase experience we have ever had. It was nice to work with such a young energetic staff. Thank you!Philomena and Russell Morrison

colindresm

Oct 16, 2012

Shane Kelly , Sales Specialist was very knowledgle and helpful. He made my experience of the first time buyer very special. I never felt pressure to buy, therefore i did. He calls me to make sure everything is ok with my new FIAT, and anything i need, he make sure is resolve on a timely manner. I highly recommend him, he is the best !!

ginochackal

Oct 2, 2012

Where to start:Over the years I have purchase plenty of cars, and never came across such a friendly and honest person until I met Justin Bostic. If you want a person to bend over back wards and put you in the car of your dreams Justin is the person you will want to meet. Ever since I bought my fiat, I make it a mission to stop in and say hi. And every time I go I am greeted with a " hello how are you today". Justin's personality makes him feel like he is your friend not your average salesman trying to make a quick dollar. His knowledge and integrity to please the client is perfect. If you have the chance to buy a fiat make sure you stop and visit Justin Bostic. He will put a smile on your face no matter what.

JuliannPaige

Oct 1, 2012

I couldn't have had a better experience purchasing my car at Rick Case Fiat. Justin was beyond friendly, professional, and extremely knowledgeable. He was patient with me through my indecisiveness and ultimately found me the perfect car, which he then made sure was going to fit into my budget. Bryan was also extremely friendly and professional; he spent two hours with me teaching me how to drive a manual. I have visited three other dealerships before Rick Case Fiat, and none can even compare in product or customer service.Thank you Justin and Bryan!

Chivi

Oct 1, 2012

This new generation of sales people are wonderful! Very polite and professionals! Thanks Cynthia and Emily!For sure I will recommend this dealer to my family and friends!I enjoyed the purchase of my FIAT 500!

jpt0006

Sep 25, 2012

Justin Bostic has been outstanding throughout the entire purchasing process,He exemplifies Professionalism, Friendliness,Product knowledge and sets a new standard in what visiting a car dealership should entail. Never before have I had such a positive carefree experience in buying any product let alone a vehicle. My wife and I were so impressed that we have purchased two vehicles from justin and we live all the way out in Colorado. We liked justin immediately and he is an asset to your company as well as to the human race!!! We cant wait to take him to dinner when we vacation in Hollywood beach next summer (if that is allowed). I work for Progressive and we are the ultimate in customer service providers along with much much more. With that being said recognizing an oustanding individual in that area is a sheer pleasure!!! Thanks again Justin for your Dedication to Customer Service, Satisfaction and overall Excellence above and beyond the call of duty!!

nana.hamilton

Sep 24, 2012

I was shopping for a new car and had not decided exactly what I wanted. I saw a Fiat in another town, when visiting my dad, and went to my local dealer to look at it there. It turned out that the car I had seen had had some special features added and the team at Rick Case worked with me to get me just the car I wanted at the price I could pay. Everyone I had contact with was very friendly and helpful. I love my new car and feel confident that the level of service will continue throughout my ownership!

LizethAcosta

Sep 19, 2012

From the moment I walked into FIAT I was greeted and treated with respect. My sales rep was very knowledgeable about the FIATs, they even taught me where all of the compartments were located in the vehicle . Any questions or concerns I had were answered at the moment, it was none of that "We'll call you when we get an answer" that many other dealerships gave. I feel very secure and safe knowing that I did business with Rick Case Fiat, but more importantly, I'm grateful to have had Emily, Bryan,Cynthia and Justin helping me the entire time during and after my purchase. The staff is very friendly, energetic, and patient I highly recommend to go see them.

judig73

Sep 15, 2012

I shopped at Arrigo Fiat and Fiat of N. Miami. However, Rick Case Fiat was by far the absolute best choice for many reasons, but the main reasons are listed below.The entire experience was nothing but pleasant. From sales, to service to financing, everyone went out of their way to make the purchase fun and efficient. I've purchased a lot of cars in my life, and this one was the easiest and most fun to purchase.Young and very enthusiastic staff who is absolutely ideal to sell and service this product..... Also extremely responsive throughout the entire process. Phone calls and/or emails were always returned throughout the process and even after the fact. While all involved in my purchase did a great job, I ended up working primarily with Matt and Cynthia. Both are extremely responsible and professional. A great asset to the dealership.I would recommend the dealer and the vehicle to everyone.....

Fkristine86

Sep 13, 2012

Best staff!! (emily and cynthia) The girls were extraordinary! Very knowledgeable and helpful. Emily really went out of her way to find my dream car. Cynthia made the process so easy and helped me with the best price.Both girls were so sweet they even won over my german father and stayed after hours to teach my everything about the car and even drive it.I had shopped at other fiat dealerships and nobody compares.Thank you girls for helping me!!!

chrysanthemum.peterson

Sep 11, 2012

I had originally looked on line and Emily from Rick Case immediately contacted me. Emily sent me great information. I set up an appointment but was unable to meet Emily. I went in on Sunday looking for her and she was off and that is how I met Bryan. Both Bryan and Emily were very friendly and knowledgable. Bryan took me out for the test drive and I was hooked. What a great car. When we got back Cynthia put a great deal together for me and answered all the many questions I had. It was one of the easiest and most fun buying a car experience I have ever had. I went back the next day to get my beautiful new Fiat and Emily went over everything in the car and helped me set up my blue tooth. I will say that every single person that was there from Sunday to Monday were very friendly and a lot of fun. Rick Case Fiat has the best staff, great job. Thank you all again for my great car buying experience. I highly recommend this dealership and the team!

joe.giambrone

Sep 5, 2012

Shane was attentive to what we were looking for in the Fiat. Justin made the numbers work for us so that we can drive home with the Fiat the same day.

kj102585

Sep 4, 2012

My husband and I purchased 2 Fiat 500s. It was painless!! Bryan Vargas and Justin Bostic were very friendly and answered all of our questions.

pasgu263

Sep 3, 2012

Francesca was very nice and did a wonderful job explaining the features of my new 2012 Mocha Latte Fiat 500.Justin Bostic also did a good job getting us a great deal.I would definitely purchase another car from her, and Rick Case Fiat, in the future.

patterson2010

Sep 2, 2012

I never thought of actually seeking a lease on a new reliable car. Over the "Hurricane Isaac" weekend I kept seeing the commercial for Rick Case FIAT. It brought me in. I spoke with Brian Vargas on the phone and made an appointment to come in and test-drive. There was no turning back, it was the right thing to do...for me!I am so grateful to every associate for thier pleasant, funny and professional interaction with me. I checked the three associates that I did business with but every person at the dealership either interacted with me or introduced themselves. THANK YOU GUYS! Woop woop!Sincerely,Jennifer Patterson

amberkain

Aug 31, 2012

I walked into the dealership to test drive a Fiat and ended up getting one a week later! As I walked into the studio for the first time, I felt at home, not like those other dealers who fight over a sale. Emily made me feel like I was a friend, told me everything I needed to know about the car and helped me get into one. I would recommend them to anyone looking for a new car. I LOVE MY NEW FIAT!

aidee.geraciarends

Aug 21, 2012

Excellent service, hit it off with Justin right away, enjoyed the experience, not the usual torture that dealerships make you go through :-) The car was delivered to my house, very satisfied!

goravens52

Aug 20, 2012

It was a very pleasurable buying experience. They have great selection of vehicles and colors to choose from. I felt totally at ease and not pressured by any "sleazy" salespeople. They were very knowledgeable and helpful with the entire process. I would not hesitate to refer any friends, family, or even strangers, to them.

jecsr12

Jul 17, 2012

Great experience and great car. We purchased a Russo Sport w/ automatic. The whole process from the initial handshake with Raquel to setting up my phone with the car's Bluetooth by Stephanie was one of the best in my almost 50 years of buying and trading-in my vehicles. Keep up the level of enthusiasm and energy! Truly a professional bunch of good people.

KyleHyde

Jul 7, 2012

This dealership was amazing. I took one for a test drive and automatically, loved it. Loved the kindness and patience these guys/gals, had with me while I had to convince my parents that this was the car for me. The offer they made me was amazing, the way they set me up the maintenance package, help me set up the bluetooth, and really just a walk through of the entire car. I am an avid fan of the fiat, and as long as Rick Case Fiat is around, I will be relying on them for an automobile. Thank you guys!

Ccon1214

Jul 5, 2012

The customer service was fantastic at this dealer! This is my 3rd car purchase and it was definitely the easiest experience. The staff at Weston Rick Case FIAT are wonderful, knowledgeable, and patient. I love my new car! Thanks!

wag0524

Jun 26, 2012

This was the most pleasant car buying experience I have ever had. I would definitely recommend this dealership to a friend! Justin was very knowledgeable about the car, Bryan was very easy to work with and Cynthia couldn't have made the paper work any easier. Matthew is great in the Service Department, as I added new exhaust and cold air intake and the car sounds awesome! Thanks again Rick Case Fiat!

vero112

Jun 25, 2012

Shane and Cynthia were amazing! Everyone was so friendly and inviting. I never felt pressured or rushed to make a decision. They truly made the shopping experience so wonderful. :)

Fitito600

May 30, 2012

Rick Case Fiat was great, i have dealt with another marque and dealer for the last 20 years and have to say that the people at Rick Case are great and just like my other dealer (they dont have Fiat) treated us fairly and honestly (unlike some of the other Fiat Dealers I went to). It was great to deal with them and get our car there, so they will be out Fiat provider even thought is quite far for us to travel. Thanks again

majamarie

May 29, 2012

This is the fourth time we are purchasing from Rick Case. When it comes to service and prices they are the best. Their moto is to help their clients as if they were part of the family and that is exactly how you feel when you leave the dealership. Thanks for everything! See ya next time.

Stephi1115

May 27, 2012

I had an amazing experience at Rick case Fiat! Stephanie helped me choose the perfect Fiat to fit my personality and style, while Bucky and Cynthia went above and beyond to help me get the perfect price to fit my budget! I'm so happy with my mint green and white Fiat, and with my experience at the dealership. They take care of you from start to finish!

Jnaranjo4

May 15, 2012

Working with the Fiat team was a wonderful experience, especially working with Justin and Cynthia. Justin built great rapport with me from my initial visit and made my purchasing experience feel very comfortable without any pressure to buy. He was honest, helpful, and easy to speak to. I would highly recommend Justin to my friends and family since my experience was so great! Cynthia was another great person I worked with. She explained the loan processing, VSC, extended warranty conrtacts, etc., very well and gave me great assurance that I am purchasing a great vehicle from Rock Case Fiat. Overall, Justin and Cynthia are amazing assets to the team and look forward to continuing a good working partnership with them in the future. You two rock!

mnaranjo07

May 14, 2012

Awesome customer service. Justin was extremely courteous and knowledgable in guiding me through every step of the sales process. Justin exemplifies what a sales rep should be...honest, understanding and respectful. Cynthia was also another stand out in the Rick Case Fiat team. She too was knowledgeable of Fiat and it's products. She did an amazing job explaining terms and conditions of the sale which made for a smooth experience. Again, thank you Rick Case Fiat for providing great service!!

Okiekellie

May 14, 2012

We originally visited the Hyundai dealership right next door while browsing the pre-owned auto lot when we saw the FIAT for the first time up close. Justin Bostic enthusiastically greeted us to show us around, he then introduced us to David Marsh who was very knowledgeble about the car and took us for a spin. We were so surprised by the roominess in that cute little car. With so many so many different colors & options to choose from, he was happy to show us any and all the cars we wanted to see. Then we met Cynthia who took her time to explain all the financial details and worked very diligently to get us the right car at the right price. We spent quite a few hours looking and driving and it was getting very late so we decided to come back the next day while we waited for the loan to be approved.Upon our return the next day we were greeted by smiling faces and "Glad to have you back!", the entire sales staff treated us like family.I would definitely recommend the Rick Case auto dealerships to anyone who is shopping for a car. I've had many cars new/pre owned, this by far was the very best experience I've ever had. The FIAT Sales Team at Rick Case were relaxed and alot of fun!

smokey1042

May 5, 2012

Of all the vehicles we have purchased through the years, this was by far the best experience. Although our sales specialist, David, was very attentive and provided exceptional customer service, the entire team is commended for their exceptional display of teamwork. Keep up the great work! It is quite evident that the staff at Rick Case Fiat takes pride in what they do.Thank you!!!

scamejo

Apr 15, 2012

I work all the way down in Doral, Miami but live in Weston. Went first to the Weston dealership and was happy to meet Matthew. At that time I was not sure I was going to buy a new car. A few weeks later came back and was greeted by Matthew. He was great when explaining and answering all my questions in a genuine and sympathetic manner. After that visit, I was still not 100% sure I would buy, but I knew that if I did, it would only be from Matthew. He was never pushy, or arrogant and he really helped me with making my decision. I appreciated his patience and follow up. Cynthia and Raquel were also great through the process.

Falcondailyn

Mar 24, 2012

I went in to have my car appraised, and to check out the Fiats; and walked out with a new Fiat (on the eve of my birthday). The service I received from David and Cynthia was like no other I have ever experienced at a dealer. They were attentive, friendly and extremely knowledgeable on the vehicle. They made the car buying process, which I typically hate, SUPER simple and easy. They answered every question I had with ease, and didn't get cranky or change their attitude in any way when we had to stay past 11:00 p.m. to complete the sale. I will definitely recommend Rick Case Fiat, David and Cynthia, to anyone looking for a new Fiat.

cmhippy

Mar 22, 2012

This dealership was right next door to the Hyundai one (which also belongs to Rick Case). I stopped by Hyundai first simply because I got mixed up when I saw a Fiat 500 on display near the road. I spent a little time there but then went to the Fiat one.Glad I did.Cynthia greeted me right away and brought in Matthew to speak to me.He was well humored in a natural way, answered my 1001 questions and even brought up a number of other things I had no idea the Fiat 500 included in the 500 version (non C or Sport).We went for a nice test drive which included a bit of highway, which is a plus in my view.When I was finally done, Justin came over to introduce himself and also thanked me for my visit.I know a lot of this is pretty obvious, however you can't really fake good humor (without exaggerating it) and you can feel when someone is courteous but in a hurried or non-personal manner.None of this occurred regarding any of the three people that I dealt with.The store, the CAR and last but not the least at all, the people there surprised me in the best of ways.Time to get that car! Even if I have to drive 26.9 miles again (I was that well impressed).Oh and that awesome Alfa Romeo in the lobby is a Killer automobile!

butterball9

Mar 9, 2012

All the people at Rick Case Fiat were friendly, helpful and courteous. There was no attitudes or pressure put on me at any time. Justin Bostic was very easy to talk to and showed me whatever I wanted and he knew about the car and the company. I got exactly what I wanted on the car.No appointments were necessary to test drive as in the Scion dealer I went to the week before and I knew more about the IQ Scion than the salesperson. Dealers do make a difference.

Fireflymedic88

Mar 7, 2012

I have nothing to say except all good things about this dealership and employees. We had visited another Fiat Dealer in the area and told them which car we wanted to buy. When we asked if we could give a deposit to hold the car they said no. We came back on Saturday and they told us the car was sold. We traveled that same day to Rick Case Fiat and purchased our car that very afternoon. David was great enthusiastic and smiling. Racquel was terrific and sympathetic to our needs. Steve worked hard to to get us great financing. I mean great!! I have recommended them to our friend and anyone who stops us and asks about the car. Thanks Guys for a great experience! Oh by the way the car at the other dealer they told us was sold is still there!!

escabimaria

Mar 6, 2012

Great overall experience. The professional attention and support is just right, very friendly staff. Never felt so good buying a car!The whole process of test driving the car, knowing all the features and going through all the paper work took less than one and a half hours. Very,very happy! Highly recommend Rick Case Fiat for your next car buying experience.

Marie Miller

Mar 5, 2012

Great service, atmosphere, knowledge of the cars, they treated us like we were royalty! Great disposition, service oriented, friendly, and the place looks amazing! From the moment we arrived, everybody was courteous, and willing to help. They didn't rush our decision, and stayed with us until almost 10pm at night. They offered different options, from the EcoGuard, the Gap Insurance, and explained everything with patient, in detail and easy to understand. They REALLY know what they are doing. They even took a picture of us with our new FIAT 500 POP. I would buy again from them, and I am already referring customers. At the end, they even gave us a special card and told us that we could wash our cars FOR FREE, FOR EVER!!!!! What a great surprise!!!! Besides, we get 10% in parts and labor, and we can use their gas station, which ins around 10 below market average. Rick Case, YOU ARE THE BEST!

maridearmas

Feb 20, 2012

My partner and I were in the market for a Fiat. We first visited "that other Fiat dealer" and were not impressed by selection or the service, so we left - without any Fiats. That evening, I searched online for neighboring dealers and found Rick Case Fiat. I sent Raquel Case, the studio lead, an email with a few questions about the car and her inventory and she responded promptly. We began corresponding and decided to set an appointment on Thursday evening to test drive. Raquel was there to personally welcome us and introduce us to the entire studio team. We immediately felt at home and at ease. That night, my partner and I not only left with two Fiats, one mocha-latte for her and a giallo for me, but we also became Rick Case's newest loyal clients.

n2redclay

Feb 20, 2012

I had been researching for a new car for a few weeks when my 18 year old Toyota Celica called it quits and I was forced to go on the street for new car shopping earlier than expected. After visiting Maroone Toyota and being followed by their sales people like a hungry predator, I walked into the Fiat dealership parking lot. I was approached by David Marsh in a friendly manner and he answered any questions I had with a smile.

TDTWH

Feb 15, 2012

The purchase of our 2012 500c FIAT from RICK CASE FIAT dealing with Raquel Case deserves a rating of 10.The execution of delivery & other matters with Justin Bostic deserves a 10+ rating.We departed Naples 8am tuesday 2/14/12 for RICK CASE FIAT 3500 Weston Road, Davie FL & was back home in Naples about 2pm--deal completed.We searched for a "second vehicle" & looked at several "brands" but due to attitudes, lack of good customer service plus, in some cases, never being able to get a price from dealers/sales persons we could not deal but we never gave up.We found RICK CASE FIAT on-line & the rest is history.Thanks, Tom & Keith

mousebird.mama

Feb 9, 2012

I had a Mini Copper Coupe on special order at Lauderdale Mini since Oct/11. It came in and was ready to finalize the sale, and they dropped the trade-in quote down $4,000, which would have put my car payments too high, so I more or less told them no way. I went to Car-Max and got as reasonable appraisal, and went to the Rick Case Fiat dealership. David Marsh showed me several cars in my price range. So between selling the Mini to car Max, and my cash difference I got a new Fiat 500 Pop, fully paid for and no car payments. It was late at night when we did the paperwork. What totally surprised me was the dealership allowed me to write the check and could take the car home that night, though it would be a few days for the checks to clear. Sorry I can't remember everyone's name, but ALL the personal we met awesome and a pleasure to work with.

AlanAndrew

Jan 29, 2012

This was probably the easiest new car buy that I've ever done. It helped that I had a Chrysler employee discount so there was no price haggling. However, the salesmen, Justin Bostic was great. I probably test drove the cars ten times. I couldn't make up my mind. The dealership had almost 180 cars on the lot to pick from. No high pressure. Then the financing and paperwork took all of 30 minutes. Steven Weis had everything ready and waiting for us when it came time to purchase the car. It was a great experience and the car is perfect for me.

ALEXNOW

Jan 22, 2012

I HAD A GREAT EXPERIENCE AT RICK CASE FIAT. THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL AND I DI THE DEAL IN LESS THAN ONE HOUR. I RECOMMEND EVERYONE TO GO TO RICK CASE FIAT

soFiatLaine

Jan 20, 2012

I had gone to another Fiat dealership closer to my home in Coconut Grove, but they didn't have a large selection. I went online to Rick Case Fiat and they had a good selection of sports with sunroofs (what I was interested in). My husband and I weren't pounced on. No sharks circled. Instead, we met Justin, who came out and answered our questions. He walked me through all the differences between the Pop,Sport and 500C and I test drove a sport and 500C Pop. After a while (a long while trying to decide about color vs. features vs. price, etc...), I was given a great offer on my trade and a good offer on the Fiat. I didn't purchase that day, but came back two days later...after all the financing and everything was done by Raquel. Raquel was also great - she talked me through every possible financing option vs. leasing and worked with me to get me to a deal that I was happy with. When I came back for my car (a Fiat 500 Sport with power sunroof and auto transmission in Chiaro Verde), it was clean and shiny. Justin set up my bluetooth and went over all the features and functions - he even transferred my little good luck mascot from my old PT Cruiser to my Fiat. There was a little goodie bag in the Fiat (matched to the color of my car), and all in all, I felt amazing about the experience. Raquel took a picture of me and my new car and I drove away happy! I love my Fiat (which I named SoFiat Loren) and I really do get stopped and asked about the car. I would heartily recommend driving to Rick Case Fiat to anyone - sure it's a little out of the way...but between savings, service, selection, and satisfaction - it was worth it!Tell Justin and Raquel that SoFiat (and Laine) say hi!

Davidwright

Jan 18, 2012

Raquel case and her entire team really took care of us. Very smooth process from beginning to end. I'm a previous Rick case customer and they really take good care of their customers. The reward card is great to gives you access to discount gas and free car washes. You would be crazy to go anywhere else !

jadedoer

Jan 15, 2012

I spend sometimes research on Fiatusa.com , Truecar.com & Edmund.com. Ck 3 dealers in Miami Area, Went Planet Fiat , They don't have The Car that I want & price that I want to pay. Call Rick Case salesman David, He's very Patience & Courteous , We narrow down the model,color & option on the phone Then He would put the car on hold so that We can come down to test drive. After We picked The car , We sit down & discuss pricing with Manager Arturo. He's very straightforward & offer realistic Prices that I can Live with. WE then discuss My trade-in , Usually that's the part where negotiations are broken down & disappointed, But instead , They offer $ that are above Car Max Appraised value. Needless to say, We closed The deal. Now Comes the Finance Guy Steven , I expected Pressure to purchase Thing that I don't want, But instead He took time to explain Various Services & allow Me a 24hr period to think over. I might buy the Safe-Ride Pack that will Tire, Keys, Dent & Scratch Repair or replaced. All Employees There were Very efficient & Courteous , Large selections & very competitive Pricing and No non-sense Fees, Which is the reason that I am a repeated Customer.(I bought a Smart-Fortwo from Them 3 yrs ago) Obviously , I am +++ satisfy & will recommend Rick Case family of Dealership. MW

tvs

Jan 11, 2012

Other than the annoying telephone answering voice when you reach the dealership (I'm afraid it is Rick Case himself), EVERYTHING in my experience with the dealership has been more than one could expect. I decided to exchange the original car for a different model and there was no feeling of uncomfortableness. All the persons listed above were extremely supportive. Juston Bostick has been most supportive from the beginning. He is relatively new at the agency and I hope does well in the organization. All in all, it has been a real pleasure dealing with these folks.

Kie

Dec 31, 2011

It was a beautiful day in Weston and palm tree lined dealership lot was very pleasant but what I was impressed the most was the members of Team FIAT! Everyone was wonderful from David to Steven and anyone in between. David greeted me at the car lot when I was looking around and took me from there. He even treated me with an Italian flavored water! Financial paper work was easy and smooth, thanks to Raquel and Steven and David was with me through out letting me know the progress of everything. In a show room everyone conglatulated me after I picked up my new FIAT. When my FIAT finally came out to the front after being detailed, I found s lovely gift from the team. What a sweet touch! David finished his nice work with going through some basic features of the car for me. EVERYONE was smiling and so friendly. Everyone treated me so nicely I felt comfortable and welcomed there. Young and good energy everywhere! Thank you so much for everything, Team FIAT!!!

chynnal

Dec 14, 2011

I was looking for a new car and was choosing between the Fiat 500 and the new Beetle. I went to VW dealer first. Typical experience...ho-hum, couldn't care less if we stayed or went, didn't discuss options if ANY w/manual, no follow-up call, etc. Nothing new to me in buying a car. This has been my typical experience. Then we went to Fiat. Well, it was if I was on a new planet! They were super nice, talked about ALL the options even w/ a manual, extremely accomodating and just flat out friendly! Even finance w/Steven was the best experience I have ever had. Sofia my sales person was extremely attentative and got back to me quickly throughout the process as I wanted a lot of options that were specific....pink! They did all the pink and very reasonably! The guys in service Roman, Chris and others were just great! They put up with all my pinkness and did the car up better than I had even imagined.It was an experience and it should be when spending this kind of cash in this economy! I highly recommend not only this super fun car, but this dealership! We will buy from them again!Sinceerely,Chynna Luschen & my pink girl Bella Ragazza (which they embroidered on the seat btw!)

frankie1313

Nov 11, 2011

They were very friendly! They were not like most dealerships with the shark salesmen. Cynthia was very enthusiastic about taking me on a test drive and explaining the difference between the different models.

alejandro Sucre

Nov 6, 2011

I have a very good experience with RICK CaSE dealer and i also love my Fiat 500 and very happy with my purchace and the servive was great......Thanks

EcaterinaP

Oct 15, 2011

I loved my experience at Fiat! Everybody is super friendly. They helped me to find exactly what i was looking for a great price! I love my new car!!!

pmastron

Oct 7, 2011

Juan and Roman took the time to fix my car right. My car came back cleaner then when I dropped it off. The loaner they gave me was great.Still the best dealer I have ever worked with

esperfamily

Oct 6, 2011

My husband and I have purchased at least 15-20 cars previously, and this was hands down the best purchasing experience either one of us have ever had. From the moment we walked into the showroom, they immediately made us feel at home. We made several visits to the showroom. Most all of the staff got to know us and welcomed us by name each and every time, and were very patient with and attentive to our very inquisitive 3 year old. By the time we made the decision to purchase, they made excellent recommendations to make sure we got the color and model that was perfect for us. Cynthia is a wonderful sales person, and went above and beyond to make sure we were satisfied. The paperwork and financing steps went very smoothly, and each person in the process was very professional and courteous. We were very impressed by the benefits and services available after the sale (such as free maintenance, free car washes and discounted gas). This was our first purchase from a Rick Case dealership, but I'm sure it won't be our last. Very satisfied and would recommend highly.

ifanov

Oct 5, 2011

I'm happy to give Rick Case Fiat 5/5 in all these categories, their service and attitude is fantastic. As a recent immigrant to the USA it was difficult to find a dealer open-minded and patient enough to deal with all the extra paperwork we needed to have done. Steven and Sofia were always available on the phone to keep the deal for our new car moving swiftly and we got exactly the trim and specs we wanted with only a couple of weeks wait. Steven even went out of his way to deliver my car right to my front door in Miami. It really felt like our satisfaction was important to them and they treated us like friends, not clients. I would 100% recommend them and would definitely use them myself again. Outstanding experience.

heinerchinchilla

Sep 30, 2011

We went undecided for a new car and was greeted and attended by Lorrilane. She had the best attitude and was very informative. At the end we decided to purchase the car from this dealership. Alvaro and Steven took care of the finance and the experience was very different from my experiences from other dealerships. Both Finance personnel worked with us and had great attitude. I found Steven to be a person that would go an extra mile in order to resolve any issue you may have. I would recommend this dealership if you are looking for a great experience. Heiner Chinchilla

floridaflyguy

Sep 20, 2011

Everyone on the sales team mentioned above that I dealt with made my buying experience as pleasant as possible without any surprises and I would recommend this dealership to anyone that is looking for a Fiat.

LaurelandFloriano

Sep 18, 2011

LoriLynne was great! She patientely showed us cars and answered all our questions. We loved buying the car from her and wish we could get a few more! She worked great with the other team members and we were constantly attended to while at the dealership. Thank you Lorilynne!Laurel and Floriano

ggrimalt

Sep 14, 2011

Dealership sales team is awesome. Particularly Cynthia. Very friendly and knowledgeable, made the buying process informative and fun, I would definitely recommend her and the dealer to anyone looking to purchase a Fiat. There service department(particularly Juan) not so much, they are rude at best and have very little product knowledge. I would be hard pressed to bring my car in for service at Rick Case Fiat. Sorry guys.

MeRJMartinez

Sep 12, 2011

I came to Rick Case Fiat after a terrible experience at Gus Machado Ford. What a huge difference!!Sofia was extremely professional and kind. I was shocked she even remembered me and my fiance considering we only visited once before about a month ago, but its those types of things that really make this dealership stand out. Never once did I feel uncomfortable or that I was being lied or scammed to. Sofia remembered that I wanted an economical model and never once pushed me to getting a more expensive one just "cause its here". She was very patient with us even though me and my fiance were on edge from our experience at Gus Machado Ford. In the end she found me the car that I wanted in the price I wanted and I was very happy and relieved. She provided drinks for me, my fiance, and my father (who helped me as a cosigner). Her personality alone made the entire experience pleasant.Next we met with Alvaro Caraballo, our finance guy. He too was very pleasant and equally up-front and honest. He clearly outlined the costs and we were happy to see very little of what I call "junk fees". He truly understood the business and his job which made me feel comfortable that he wasn't scamming me. He got us a good deal with a pretty good APR, which on the end fell within my budget. Very happy about that. I didn't feel pressured when it came to purchasing extras like gap insurance, and I did put base gap insurance because he was able to add it while keeping my same payment amount.At the conclusion of the deal, I went to Raquel Case to congratulate her on having a wonderful staff and she had an energy that was contagious and had everyone happy and proud of their Fiat. She took a photo of me and my fiance in front of our newly purchased Fiat.This is a dealership that will last forever if they continue with their customer -service oriented approach.

Llmellor

Sep 12, 2011

My husband and I really enjoyed our experience buying a Fiat. Dave was so knowledgeable and patient with us as he led us through the process. Dave seemed to know just the model I would like and the price and credit rate were amazingt and now I have a beautiful new 2012 silver Fiat. We are very impressed with this dealership and I love my FiatSincerely,Linda Mellor

leewatts

Sep 8, 2011

I bought my smartcar from Raquel two years ago and loved it...after the dealership closed for smartcar I didn't want to go to Mercedes Benz for service so we traded it in. I liked Raquel, I liked Roman the mechanic, and Juan the service manager. I felt we'd get a good deal. I had a FIAT 48 years ago and loved it...I thought what a great way to come full circle..loved the drive, the color, the sporty rims; pretty interior --David is a professional with a great personality...It was just a great fit for me (at almost 70!). It's nice when the dealership is like family. I would recommend Rick Case Fiat to anyone looking for a great car experience. I love my new car!

deannjohnson

Sep 1, 2011

I had a GREAT experience at this dealership and that was because of Sofia & Raquel. They were both so very helpful, professional and knowledgeable about the Fiats. I would definitely recommend my friends to shop for a car at this dealership.