Used Cars for Sale at Rodeo Kia in Avondale, AZ

Dr Cherry Akers

Nov 1, 2016

I have purchase other cars at other dealership; this one was one of the BEST service I ever received in my Life. I wasn't pressured by Chris Hawk. He listened to my needs and gave me want I wanted in a timely manner!!!

Ubercaffeinated

Oct 30, 2016

Chris Hawks was great to work with! He worked with us to find the best vehicle with the right amount of features for our budget. There was no pressure at all, just friendly and pragmatic.

Hockenber

Oct 29, 2016

Great place for follow up on maintenance and repairs.

Erhongel

Oct 28, 2016

Fast, friendly. Customer service was excellent. Larry, the service advisor was very kind and polite. Also very personable and made me feel confident that I chose the right place to continue my car maintenance. The length of service was fast and they also give complimentary car washes which is awesome.

khall

Oct 25, 2016

I love going to this dealership this is the second time buying a car. I feel as though I am family here at Rodeo Kia they took very good care of me. In the sales team is wonderful the process was not long at all as long as you during the week. THANKS AGAIN RODEO KIA FOR MY NEW CAR..

rickya

Oct 22, 2016

I am recovering from a stroke, so my brain tends to wear out really fast and I really needed to minimize my time at the dealership. Chris Hawks worked with me via text until we agreed on an out the door price with my trade in. The next morning I met Chris at the dealership and he had all of the paperwork ready so that the test drive, paperwork, and financing was done in about 50 minutes. About 15 minutes later, my car was cleaned up and ready to go, and Chris gave me a run through of the car and setup my phone on the Bluetooth. Chris was the nicest guy and was easy going, patient and kind, and such a pleasure to work with. There was absolutely no price haggling and he already had the paperwork prepared for the exact price that we agreed upon over text messages the day before. I've never had such a pleasant car buying experience, and this is the 10th car that I've bought from a dealership over the past 30 years. I drove 34 miles to this dealership even though there is another Kia dealership just a few miles away from me, and I will definitely look for Chris Hawks at Rodeo Kia the next time I'm looking for a car. Thanks Chris!!! And by the way, I love our new Sportage!

Jesus Martinez garcia

Oct 8, 2016

I have to say that Mr. Chris Hawk is the best sale man in Arizona. I had gone to just about all the dealerships in Arizona and I was always given the run around and always ended up getting denied. Chris made it so easy and fast, he got me pre approve over the phone. Once I went to the dealership Chris and the hole team got me in and out and driving a new car with a great deal with in a hour. I highly recommend to anyone that's looking to buy a vehicle to contact Chris Hawk at Kia dealership in Avondale AZ.

L.A.W

Oct 1, 2016

Very friendly.. had a very unhappy experience during negotiations but that was because of the other Kia dealership.

Vanessa Troy

Sep 27, 2016

Was such a FAST and EASY process. I maybe spent an hour or two at the dealership and left with the car and payment that I wanted. Chris Hawks definitely will be the sales person I recommend to friends and family. He wasn't the pushy, annoying salesman that car dealerships are known for. He was just the helpful guide that made things happen.

Larry Martino

Sep 25, 2016

This will be my second car I brought from Rodeo. My salesman Bud Coyner, was great help. He is easy going, no pressure and just good guy to do business with. I got good car, and good deal.

Thomas

Sep 20, 2016

I went to 7 other dealers that would not help me. Rodeo kia did everything they could to make it happen and I left with a kia soul. I thank Vincent and all of his team for everything.

Ben AZ

Sep 18, 2016

Fast reliable service. Like the buy 4 get one free oil changes. Friendly staff. Trust to not recommend unnecessary work on vehicle. Keep car running great have been coming here for 3 years and have consistently had good experiences

Larry & Pat

Sep 16, 2016

We purchased our 2016 Kia Soul through AAA's Sun City office. AAA received our car from Rodeo Kia. Rodeo Kia took care of ALL the financing and paperwork, got us a VERY competitive interest rate, and all within 45 minutes of our 10:30 AM appointment with AAA. Since our car was already in the parking lot at AAA, we were on our way home with our new Soul in a little less than 2 hours! THANK YOU Rodeo Kia and AAA!

Frank & Jean

Sep 15, 2016

One of the best experiences we ever had in buying a new car. Great Dealership, friendly personal, easy buy ,Clean dealership , Great Coffee

Craig

Sep 10, 2016

I have serviced my 2014 kia soul here for 2 years, pretty much monthly (I drive a lot). Car has been trouble free, so I decided to purchase a second one fro this location. My salesman, Thomas was great and I received a fair deal. Very easy negotiation process. The finance guy pushed a little more about the extended warranty, which I told he I won't need again. I've driven my other one 80000 miles in two years, problem free. But that's part of his job, and he wasn't pushy at all. Overall great service from sales department and I'm sure I'll be back on a couple of years again

Sunlover

Sep 7, 2016

Simply the best experience I've had at a service center in years. Always friendly, helpful and fair. Have a terrific advisor so I have a "go to" person to deal with directly. Outstanding in every way.

Marie88

Sep 7, 2016

Larry explained that my car gets extensive use and needs to have an oil change every 3,650 miles instead of 7500. He informed me my tires needed rotating also. I appreciate him care of my car.

crystal ratliff

Aug 26, 2016

I was pleasantly pleased with the customer service and communication... Larry helped me immediately and saw the whole service all the way through. I was back on the road in my happy litle Optima by the end of the work day.

Karleen

Aug 22, 2016

The best experience with car purchase and maintanance

JoshuaRG

Aug 8, 2016

I knew what I wanted, and the team gladly pointed me to my car. They did what they could to find me my car and to happily work in all aspects with me in making that car mine. I'd highly recommend my friends and family members to take a first stop at rodeo Kia when car shopping. The service I received was more like a friend helping a friend rather a salesman selling me a car. I appreciate everything they have helped me with. Truly am pleased with the car and service from rodeo kia.

Majenkins

Jun 9, 2016

John is a friendly and knowledgeable tech adviser. Free coffee.

cliff brooks

May 12, 2016

This dealer is much better than excellent. Just bought a new Kia Soul Plus from Rodeo KIA. I'm 72 and have bought 10 new cars in my life. No pressure and no hidden costs or surprises. This was BY FAR the best, most convenient and easiest experience I've ever had in car shopping (or anything else for that matter). My salesman, Stuart Hilfer, was incredibly helpful, knowledgeable and honest. He helped find the best car fit for needs at the best price - all on line. I shopped for KIAs and other makes for this buy. Rodeo Kia and Stuart stood head and shoulders above all the rest combined. If you are in the market for a KIA go to him. On a scale from 1 to 10, Rodeo KIA and Stuart rate a 10+.

Stillpreaching

May 8, 2016

The absolute best experience ever at Rodeo Kia!!! I have trained 1000s of people in the arena of customer service for over 30 years. Myron Lyons is a the absolute best Service Rep I have ever met - (and I use to be in the car business). He was all about the Customer Service experience and absolutely 100% personable - the internal communication relationships with the cashier were great as well.

Jesse

May 2, 2016

No hassle, easy to work with. NICE PEOPLE! Calvin was great!

Earl T

Apr 20, 2016

Anthony the sales person was pleasant and helpful. He took the time to answer all of our questions. I understand how sales work and Anthony worked with us on the pricing. We got to your dealership late in the evening and everyone was patient with us trough the whole process. Rick the finance guy was great he explained all of our option to us in an easy to understand format. Even tough the payments were more than we anticipated we were satisfied. Rick was able to get us a lower interest rate and called us a day latter to come back in to sign some more paperwork. He was able to lower our payment by more than $50. Before that we were satisfied customers. But because of that extra step that he took we are forever customers. We will come back to Rodeo Kia for our next Kia and we will recommend our friends, family and anyone looking for great customer service.

MyDogg

Mar 31, 2016

I TRUST Myron Lyons, the Assistant Service Manager with ALL of my car's Service needs 100%! He's honest, professiobal, knowledgeable. I can tell he takes GREAT pride in being the best in the business and I believe he IS! My car is the second most expensive thing I have ever purchased in life. I need to 100% trust those I choose to maintain it. I have found that here at Rodeo Kia!

cartonsale

Mar 27, 2016

The sales managers here are downright TERRIBLE, sarcastic, rude, and as arrogant as they come. Please read on and I will more than justify my comments. (Caution it is lengthy)In 2012 I was in the market for a Sorrento for my wife. Stopped here first and got the we will beat anyones price spiel, they were $2500 higher than Sands KIA (same make, model, and add-ons, identical car) so I bought it from Sand'sIn 2015, it was time for me to trade in my BMW 335i for something more practical. My wife and I just had our 3rd daughter and needed 2 SUVs . We looked at Peoria Kia, Rodeo, and Sands. After stopping into Rodeo, after having a flyer sent in the mail regarding their giveaways and 0% promotion for 72 months. I met a cocky salesman from the East Coast who talked numbers and arrogantly stated no one will beat our prices. I was thinking to myself; Ive heard it before and you lost my business. After quoting an over-inflated price, he attempted a hand shake. Do we have a deal? he asked. I stated that I will see what Sands will do since they beat the price on our last Sorrento. However, I gave my word that I would stop back before buying. Sands offered the same model complete with the convenience package and roof racks with cross bars. They also offered me $12k for my BMW trade which was $3-$4k less than book (expected for a dealer trade). Rodeo only offered me $9k and Mr. Jersey Shore didnt know, I have been in sales since before he was born and a finance professional (had my HP10bii+ with me). He tried really hard and I amused my wife by telling her everything he was going to do before he did it. We finally got to the real numbers and a hand in my face so we have a deal?. I said we have a deal if I get the cross bars (which were not included in the model he offered). He then manifested on me and said were not here to play games, if they are giving you the cross bars, buy it from them!. I said OK, thanks for making my decision for me. I called my salesman (Brett) at SANDs, and told him I was on my way. So Mr. Slick lost another $35,000 deal over $70 bucks. Today (3/26/2016) was my third stop just to look at what was on the lot. We met a nice salesman (Iman) who spent over a half hour with us, so I figured I could give these guys a shot again. We are trading the 2012 and looking at a Sedona for my wife. After a test drive I promised Iman I would return with the expectation of privately selling our 2012 instead of a dealer trade. If they beat Sands offer, I would have given them the business. HOWEVER, I noticed the same salesman from 2015 at the managers desk (they actually promote these guys for being jerks and losing business). Iman went back and they blurted out loud enough for the entire dealership to hear he wants us to take $15k off the price, yeah RIGHT! I NEVER asked for anything off of the price, and at that point was pissed and left the dealership. Simply put, these guys HATE it when you are better at their tactics then they are, and they are as slimy as you can get. Do yourself a favor and Make the drive to SANDS in Surprise. You will be glad you did! I will never step foot in Rodeo again and ALL of my clients, friends, family, and colleagues (and there are many), who ask my advice about purchasing a KIA will receive the same warning. After this purchase, Rodeo will have lost over $120,000 of vehicle purchases from us in just 3 years. Way to close the business!

TroyWells

Mar 16, 2016

Best car buying experience I have had in 30 years, Bar none! Tom did exactly what he said he was going to do, did it all over the phone, got there and no surprises. I AM IMPRESSED! Went to two other dealers before purchasing here and the experience was horrific. Thus, making this experience so much the better! TOM ROCKS! Oh yeah and so do the managers since they made our deal possible

Hawksgofor4

Mar 14, 2016

The service department treated me great overall! It was a very comfortable wait and the amenities in the waiting area were fantastic!

Trameal Gregory

Mar 3, 2016

got exactly what i wanted. and it didn't take all day......

Herrera's

Mar 1, 2016

the easy way to buy a car, the experience we have before, let my like the way KIA RODEO works. we didnt spend hours trying to get the best deal, am really happy!

Toni K.

Feb 26, 2016

Absolutely found the experience at Rodeo Kia to be great- the customer service was really extraordinary. Everyone was extremely professional, friendly and helpful. I had been dreading the process, but everyone went out of their way to make sure I was comfortable, and kept me aware of what the steps were as we went through them.

Angelita Silva

Feb 11, 2016

I was very happy with the who buying experience. Thanks to Bud Coyner and Terry for helping me. I got half the rate of another dealer

angela Silva

Feb 10, 2016

Bud made this expriance amazing! My first new car!!! the whole team was amazing!

Chenoa

Jan 21, 2016

Rashad made the experience go so smoothly. We didn't have to wait very long for our payment options.

Spike

Jan 19, 2016

Courteous, professional and efficient Buying a car is always painful and they made it easier.

First time buyer

Jan 14, 2016

I used to work in a car dealership and was anticipating the "sales experience". As soon as we got out of the car we were approached and asked "Are you here to meet someone?" WHAT?! Right away I knew this was going to be a different buying experience. No pressure! No haggling! We bought a great car at a great price and were so happy with the service we received. From sales, to finance and everywhere in between, Rodeo Kia is the only place in Phoenix we will go to buy a car from now on!!

Nancy

Jan 1, 2016

I especially liked my salesperson, Jeremy Morales, as he was professional, polite, helpful, organized, and very kind and considerate in the way he interacted with us and handled the entire procedure. I would definitely recommend dealing with Mr. Morales to anyone.

NewYorkAnn

Dec 18, 2015

Fantastic car buying experience. Quick and painless! Definitely worth the trip.

Soul lover

Dec 9, 2015

My experience at Rodeo Kia was very good.. Everyone I encounted was helpful and knowledgeable. Tim Graff was especially great in showing me the working of my new Kia Soul. I think he is a great asset to Rodeo Kia. I know I will enjoy my car and I will recommend your Kia dealership in the future. Thank you, Ellen Schroeder

Laura Coffey

Oct 14, 2015

Tim Graff was such a help to us in buying our car. The whole experience was so amazing. Everyone was helpful and informative. I would go back to Rodeo Kia again.

Jennifer O

Sep 1, 2015

I just wanted to write about our experience we had at Rodeo Kia with Bud Croyer, We purchased a 2015 Silver Kia Optima and could not be happier!!! We went in at 5 on a Sunday night and they close at 6 and Bud stayed the whole not worrying about leaving at 6 .. I have been buying cars for many years and have NEVER come across someone so easy to deal with as Bud, he was a no pressure sales man who couldn't have made the car buying process more enjoyable. He was so friendly and helpful and I would recommend him to anyone ever needing to buy a car!! Thank you! Jennifer

Lorraine

Aug 29, 2015

really appreciate the time that was spent helping me , not only the salesperson Bud but the asm Terriy were patient and pleasent to speak with. They showed me options from thier lenders and my own credit union. They not only matched it but I was able to keep the rebate and leave with what i wanted. Thank you.

John_13

Aug 21, 2015

It is very convenient getting my car serviced at Rodeo Kia. They have a shuttle if I need to leave my car for a few hours and the staff is the BEST. This place is also conveniently located. The waiting room is very comfortable and they treat you like you are their only customer.

Victoria Feldt

Aug 10, 2015

I had OUTSTANDING service here at the kia dealership in Avondale. Terry and IMAD were extremely helpful, attentive and easy to work with. This is my first time buying a brand new car and they made it a easy breezy deal! No problems and such a fast process! I will definitely recommend for my friends and family to come and see them down here!!! THANK YOU SO MUCH!!

Sherri kc

Jul 28, 2015

I really enjoyed buying a car from Rodeo Kia, from the initial picking a vehicle, and the friendly staff to signing the paperwork everything was as smooth as if going to a store to purchase something you already new you were going to get. Just Awesome is all that I can say. I was skeptical at first but Rodeo Kia put all my worries away and I definitely will do business there again and recommend family, friends and anybody to go experience the fast, friendly and confident workers at Rodeo Kia. My sales person Jeremy was Great....go see him!!!

Gabriel pineda

Jul 24, 2015

Thank you to Rodeo Kia dealership in Avondale for working such a good deal in my" Kia SOUL" Im very happy with it. Special thanks goes to Jeremy Pineda for his patient in explaining in detail all the paper work. Also, Thanks to employees politeness.

Mikw

Jul 20, 2015

I am very impressed with the service department. They only do the work that needs to be done. For example, KIA recommends replacing the air filter at 30,000 miles, but I was told that mine wasn't that dirty, so it didn't need to be replaced. Thank you for keeping the maintenance cost down on my vehicle!

zackthiele1

Jul 10, 2015

Chad and Stuart were helpful and Chad did a lot to ensure me and my wife were happy.good trade in value for previous car.

Rick on drums

Jul 3, 2015

Greeted as soon as I got out of my car and not in a pushy kind of way. Very friendly and helpful group of folks that really know how to take care of their customers. Inventory was more than adequate so I could make a better buying decision. Prices are displayed on every vehicle, so there's no surprises or second guessing. There was none of the running back to the manager for approval like we've all experienced before. All the numbers were right there in front of you, and again, no surprises. It was the fastest I've ever bought a new car! Bud Coyner is an awesome guy to deal with, I highly recommend him! Very helpful, knowledgeable of his product, and an all around nice guy. My wife loves her new Forte Hatchback. I'll be back in a year for a Soll!

Katie

Jun 30, 2015

John Paul was incredibly helpful at explaining all the great features the Kia Soul had, which helped me make my decision in purchasing this vehicle.

Kia customer

Jun 9, 2015

Pleasant and courteous service. The people here were friendly and informative. Went in for first oil change and they were right on the mark as far as service time. Had a couple of questions with regards to my service plan and they sent a person out right away to answer them.

Natasha Bauman

Jun 5, 2015

The woman that worked with me was very sweet. I had my newborn with me, which can be very challenging. The service agent that I had really went above and beyond. She saw that I had my hands full and helped me carry the diaper bag to my car. Wonderful customer service

Rodeo Fan

Jun 4, 2015

The atmosphere was relaxed and comfortable. Everyone with whom we dealt were informed, friendly and respectful. It was a pleasure working with Della, Calvin and the rest of the staff. They were forthright and honest and treated us like family. Not only will we refer our friends and family to the dealership in the future, but this is where we will start when we look for our next vehicle. Highly recommended based on our experience.

Eleanor P

May 19, 2015

Friendly; no pressure; didn't feel rushed; everyone took the time to listen and answer our questions. Met all of our requirements and did not take a long time.

keoni4

Apr 30, 2015

Rodeo kia is a amazing dealership! Stuart pilfer and Darin Asay were awesome while helping me find the car I wanted. I would recommend anyone to go see them to get a car. Defintiley a great place with Great deals!

james johnson

Mar 25, 2015

Give Bud a raise! Excellent salesman and personality!

Christopher Robbins

Mar 17, 2015

The new remodel is beautiful - I came for service and met Bud in sales. He made the transition to my new Kia a piece of cake!!! Awesome!

Alfonso Moreno

Mar 14, 2015

Bud Coyner excellent sales rep, no pressure, explains all. i wish i dealt with more like him. good asset to Rodeo Kia.

Esmeraldo Silva

Mar 13, 2015

I went in to service my 2008 KIA Sorrento and left with a brand new van! Leaving the car at the service dept., I went to look around the newly remodeled sales floor and was approached by a floor manager who introduced me to Bud Coyner. I explained to Bud that my wife and I wanted to trade in our old van with a new one, but we both had bad credit and we were way upside down with payments. Bud said to give them a chance and see what happens. The process was fast, no pushing, no back and forth deals with manager. I was amazed by Bud's knowledge, willing to help and awesome attitude. The finance part was fast and Ron made it easy. Now my family and I are proud owners of a 2015 KIA Sedona. I recommend anyone to Rodeo KIA. Thank you Bud for making it happen.

Samantha & Shawn H

Mar 9, 2015

This dealership is extremely wonderful and is painless for the car buying procedure! All the way from walking the lots to the extraordinary customer service. The positive things I can say about the dealership and the 3 gentlemen I got to work with are endless. I went down there with high hopes and still felt I wouldnt get my way however I was wrong and they did everthing they could so I could have it my way. Before exiting in my new 2015 Kia Optima they placed the car on the showroom floor before I could see it and made me feel really special about my purchase. I got an excellent car for an excellent price and all thanks to these men and this dealership for making it all possible. I would refer all of my friends, family, and coworkers to this dealer for a vehicle purchase! Thank you DJ, Anthony, and Rashad. -Samantha & Shawn H.

rafaelR

Mar 7, 2015

Place is nice, people are super friendly...sales guy Bud Coyner is an awesome person, super friendly and made sure I was informed on everything I needed to know about my deal..went in there to ask a question and left with the purchase of a car..super happy with the service he gave us and should definitely recommend to friends....

omar segura delgado

Feb 22, 2015

I meet Bud Coyner and he was the best sales person very friendly...

Janice and Carolyn

Feb 18, 2015

We received excellent customer service from Mr. Bud Coyner on Sunday, February 15. Purchased a 2016 Kia Sorento which was the best decision I made. If you're looking to purchase a vehicle I highly recommend you ask Bud to help you with your purchase. Bud is helpful, friendly, not pushy and very knowledgable when it comes to other make and models. I really appreciated all the helpful information Bud gave me when making my decision to purchase the Kia Sorento.

Janice

Feb 18, 2015

I really appreciated all the helpful advise Bud Coyner gave both my sister and I recently when I purchased a 2016 Kia Sorento.

A. G

Feb 17, 2015

I just experienced the best car buying experience of my life at rodeo Kia. Our salesman was Bob Sandoval, I have never experienced a salesman so genuine and his knowledge and professionalism was over the top. He did everything is his power to get us a great deal, he exemplifies what a true salesman should be for his company. They had a great support system from Rodeo Kia and we will definitely recommend everybody to Bob Sandoval and Rodeo Kia.

Michael

Feb 14, 2015

I was very impressed with quality and personable people working at Rodeo Kia. I was very happy that I chose to come to Rodeo Kia versus any other dealer. The buying process was very smooth and they worked with me to accomadate my needs. Everything about visiting Rodeo Kia was better than I could have imagined!

Matt

Feb 12, 2015

Kia rodeo was the best car buying experience I have ever had. The salesman Bud was very friendly and helpful I would recommend this dealership to all of my friends and family.

Leticia Garcia

Feb 6, 2015

Came in to shop for a new car. Felt very welcomed as soon as we got there. Was helped by Bud, who was excellent and friendly. When it came time to making a deal, we didn't feel pressured and there wasn't any hassles. The staff listened to what we wanted and worked with us! Ended up buying a new car!! Left there super happy and very satisfied. Thank you

Michael

Jan 23, 2015

Had a lot of run arounds from different Kia dealerships almost decided buying a Toyota until I stopped at Rodeo Kia. There I met Andrew and from the start I knew I was going to like this place. He was very upfront, friendly and helpful. Made the car buying experience like I have never had before! Thanks for getting me and my family in our new Kia Sportage! Highly recommend everyone to go and see Andrew and this Dealer.

Flo

Jan 16, 2015

We brought our 2012 Honda Civic into Rodeo Kia to possibly do a trade. We met Bud Coyner who let us take a test drive in a Kia Forte. I was looking for a red one, however and this one was dark blue. Bud immediately talked with Della Arkills to try to locate a red one. She was able to find one in Tucson - but they had to arrange to bring it to us in Avondale. We were so impressed with the Forte that we met with Greg "Double G" Garrett and completed our deal. They gave us a fair price on our Honda. I had also wanted a cargo net installed. We had to wait several hours for our red Forte to come from Tucson. We thought we would have to come back for the cargo net - but Della surprised us - it had already been installed! We came back the next day to have the windows tinted - and again received excellent service. We have been very pleased with our treatment and service and personnel at this Kia Dealer - Rodeo Kia in Avondale, AZ.

Darrin

Jan 14, 2015

Outstanding group to deal with, got a great deal with none of the high pressure sales. Stuart Hilfer was very professional and personable definitely would recommend to family and friends. My wife loves her new Optima.

Kyleigh

Jan 12, 2015

I was very happy with my experience with Rodeo Kia. It was a great time when buying my first car. Bud was great and everyone else was wonderful. Will be going back.

Danielle

Jan 12, 2015

I had a wonderful experience at Rodeo Kia. Bud was awesome and helped in every way he could. I will be definitely be going back when I'm ready for my next car.

Kia lovers

Jan 3, 2015

We have bought 4 Kias from this dealership. Our salesman Bud Coyner is the best salesman we have ever dealt with and keeps us coming back. Is a great ambassador for this company and has a passion for cars that is hard to beat!!

Arnie G

Dec 31, 2014

We were able to easily purchase a 2015 Kia Sorento for the best price after visiting other dealerships. Thanks you Stuart Hilfer We thought that here we go again an other dealer with more run around. Boy were we wrong. Stuart was straight forward with all the details clearly laid out and we were able to purchase at the price we had in mind actually it turned out less. Happy! Happy! Happy!

Nickie

Dec 21, 2014

With very little negotiation, we were able to easily purchase a 2015 Kia Rio for the best price in town. Thanks to Stuart Hilfer! I'll recommend him to any of my friends interested in buying a Kia.

MVolrich92

Dec 3, 2014

The person who had originally contacted me was unable to meet with me on my day of purchasing, but the person who took over for him-Stuart-was very much on top of the ball with everything. He was polite, friendly, funny, and very much about helping me buy my first car. He made sure I had top quality service and is just an overall excellent salesman. Hey Rodeo Kia! Make sure you keep this gentleman around for years to come!

Kaye Butler

Nov 30, 2014

Overall buying experience very good. I blinked during financing process .. was offered slightly lower finance rate. I DID NOT REALIZE THE DEALER RATE THOUGH LOWER WAS ANNUAL AND MY BANK RATE WAS "STRAIGHT-SIMPLE" RATE. HUGE DIFFERENCE! LESSON: ALWAYS TAKE THE STRAIGHT VS. ANNUAL RATE. All considered, I got the deal I made. I got a new car and my experience with the service dept has been exceptional! Very helpful and informative to a new car buyer learning ins and outs of brand new car. I give ROdeo 5 stars.

Alissa C

Nov 18, 2014

I couldn't of asked for better customer service! Bud Coyner was awesome! car buying is never easy, and they made the process a piece of cake! Definetly will be going back in the future.

jeremy smith

Nov 7, 2014

I've been looking to buy my first car for months and I kept getting the run around and getting offered ugly cars with high car payments but rodeo kia made it super easy and got me in a great car for a great price. I recommend anyone whose looking to buy to check them :)

Mary McMerry

Nov 1, 2014

I really enjoyed my buying experience! This was primarily due to my salesman Rashad. He didn't try to pressure or hurry me into making a decision. He first listened to my purchasing reasons and concerns, then showed me vehicles within my budget and style preferences. I liked that he got to know ME first rather than just pushing cars at me. It's like we became friends first, which made making a deal much easier for both of us.

Tanya A. Super thrilled!!!!!

Oct 22, 2014

I have been looking to purchase a car, chose to check out Rodeo Kia, called first spoke to Jeremy Morales over the phone explained my situation to him, he said he was there to help. When I went in I was welcomed, was greeted by all the workers outside, they truly made my experience amazing, it was a smooth sailing process from beginning to end, and in that moment I was handed the keys to my new Kia Optima, I'm so happy. Thank Jeremy Morales and Rodeo Kia for all that you did. I left one happy customer.

Erick Sanchez

Oct 22, 2014

Just got a 2013 Kia optimal on Saturday. Loving the ride. Great service and helpful from start to finish. Thanks again Jeremy and Rick, we are happy with the car.

Josjourney

Oct 18, 2014

I will definitely be back. People are knowledgable & friendly. Work is done on time. Waiting area is pleasant.

Sammi and Eric

Oct 14, 2014

Had an amazing experience here at Rodeo Kia. We had Bud Coyner help us out and he is a main reason why we bought the car here. So friendly and was very honest with us the entire time. Set me up with a new 2014 Kia Soul and I could not be happier with the car! Bud was very personal and knowledgeable about each car on the lot and helped us find the soul. Also the finance director, Rick was very friendly and helped us get in and out quickly. Best service we have had and will definitely recommend this to all of our friends and family.

Matt & Katherine Dudley

Oct 4, 2014

We had such a wonderful experience on Monday purchasing Matt's car, we returned on Friday to work with Mr. Ed's department for financing a new Soul. Gaylon, our loan advisor, was fabulous and so easy to work with in our search for a car. Our purchase process was once again done with Bud, who was such a blast to work with! He was so helpful, courteous, and HONEST during the entire process! We felt like family because our wants and needs were addressed with great concern and always came first. Thank you Rodeo Kia for making our second car purchase just as rewarding as the first! We definitely recommend Rodeo Kia for your next car purchase!!

Cathleen

Sep 30, 2014

Stuart Hilfer at Rodeo Kia was very friendly, helpful and professional. The dealership had a wonderful selection of cars to choose from and no time was wasted in finding the right car for me. I highly recommend this dealership and Stuart Hilfer for any car buying needs you might have!!!

Matt & Katherine Dudley

Sep 30, 2014

We had a wonderful experience purchasing a used Kia. Bud, our salesman, was such a breath of fresh air; he was not pushy forceful. He made our experience actually enjoyable and stress free! Bud provided very useful information and helped us in every way possible. Overall, everyone we delt with at Rodeo Kia was very professional, respectful, and helpful! We will definately recommend this dealership to all of our family and friends! Thanks!

shygirl325

Sep 23, 2014

I bought my first brand new KIA soul, after shopping all day at other dealerships during labor day weekend, I was so exhausted being lied too, I stopped in at KIA rodeo in Avondale for one last car shopping trip, I am extremely happy I did. My salesman Bud Coyner, was extremely helpful, kind and the sweetest guy. He gave excellent advice and provided intelligent suggestions. He was extremely concern because my trade in car was 11 years old and breaking down. He did the best job to get be the best deal and I got to take home a brand new KIA Soul. My car buying experience was the best!! I didn't have to deal with pressure buying or being lied to like other places. I highly recommended doing business with Rodeo KIA and I will definitely recommend Bud Coyner to all my friends and family because he was extremely professional, friendly and was like a concern father to me. Thank you Bud Coyner for all your help and being absolutely friendly.

Lisa C

Aug 13, 2014

I went in looking to test drive and find a car for a future purchase. I was referred to salesman Bud by a coworker of mine. After the visit I was sold! Bud's knowledge of the vehicle and his no pressure sales helped with my decision. He was great! This was my first look at a KIA car and they were WAY more car than I expected! Overall I was extremely happy with the whole process!

Brittani_D

Aug 7, 2014

My experience was fast and easy. No hassle or having to keep negotiating price. I got in and out and was super satisfied. Stuart Hilfer helped me get the car I have been wanting and on payments I can afford. I did not feel pressured to buy a car either. Greg Garrett in financing is also just as fast as Stuart. Both were very friendly and made me feel at ease when getting my car. I would definitely recommend family and friends to shop at Rodeo Kia.

Brittani D

Aug 4, 2014

Stuart Hilfer at Rodeo Kia made the buying process simple and easy. I had no issues for being a first time buyer from Rodeo Kia. I got in and out with no worries of not being able to leave with a car. I will definitely be a returning customer and tell all my family and friends about how excellent Rodeo Kia is. STUART HILFER IS AWESOME!!!!!!!

Chris

Jul 29, 2014

I went to Rodeo Kia to "Look" at some cars. I wanted to see what was new and what changed on the new Optima. I bought a Hyundai 3 years ago and love it. Stuart explained that the Optima was refreshed the past year and showed me a new one - We drove it and than he explored the options for me on pricing. I now own a NEW OPTIMA - compliments of Rodeo Kia and Stuart Hilfer. I will send my friends to see him at Rodeo Kia.

hurlbert

Jul 22, 2014

It was FUN buying a car . I did not realize that it could be. Stuart Hilfer helped me via the internet department sales team. He was honest and got me a great deal. I showed up at 12 pm to get my car , I was done and driving home by 1:30 pm !!! Great job Stuart , 100 % happy with the way it went. I do recommend him - he will do the same for you - I am sure of that.

Brenda Girl !

Jul 19, 2014

After looking at several cars - I went to Rodeo Kia because I heard that they are easy to work with from a friend. My friend bought a car from Stuart Hilfer 2 years ago. He stayed with Rodeo after Salazar sold out. He also was with Michael Crawford. He has been there along time. What I found was that he knows his stuff !!! Even the managers asked him for info on a car when I was there. He was easy to work with and the time was so little that I spent there !!!!!! all done in 1 1/2 hrs. That wont happen at other dealerships. Go see him and be happy you did.

Cher

Jul 16, 2014

Our experience with Rodeo KIA was great from the beginning to the end. We rec'd great service by our salesman, DC Compton. He was very personable and eager to assist us in purchasing a car after our first car was involved in a car accident. If he didn't have an answer to a particular question he went to one of his superiors to get an answer which we appreciated. We will recommend Mr. Compton to our friends because of his positive attitude and his willingness to work with us. He was not a pushy salesman which we really appreciate.

Angel

Jul 3, 2014

I needed a car bad ! My 2010 Optima was almost beyond repair. Stuart Hilfer has worked with my friends in the past and I decided to call him. YOU SHOILD TOO..... He is the best ! He explained what I needed to do to get a new car , I did what I needed to , and WHAT DO YOU KNOW ! he was right... Thank you

sylvia

Jul 2, 2014

Go see him - he will not play the stupid back and forth thing that dealers do - he told me he will be upfront and honest if i could buy or not - he did what he said he would ,,,, nice job - trust him

Susan LeDuc

Jul 1, 2014

This is our second KIA. We liked the Sorento, we are still driving, so much we decided to buy an Optima also. Our salesman at Rodeo Kia in Avondale, Bud Coyner, was a great help in explaining the what the cars were all about, making welcome suggestions, and finding the car that had all the features we wanted and needed. We would highly recommend doing business with Rodeo Kia. Bud Coyner, and everyone we came in contact with at Rodeo Kia, were extremely friendly, accommodating and highly professional.

JohnH

Jun 22, 2014

This is my second time doing business with Rodeo Kia and I'm just as impressed as I was before. The gentleman who helped me originally has since moved out of state and so I assumed that he was just a diamond in the rough and I'd get a snotty salesman just like I had had at every other dealership. I was very wrong. I'm really beginning to see that the culture of Earnhardt really is unique and genuine. I was helped by ROBERT KOVERMAN. He was great! I didn't feel pressured at any point in the whole transaction and he made me feel like I was working with a friend. Everyone on the team is out to make a lasting impressions and Rick in Finance has done that for me. I recommend this dealership to anyone who is trying to avoid those horrible dealership experiences. I'll only shop Earnhardt. And rodeo kia is awesome. Thanks Bob.

Richard

Jun 21, 2014

quick service, had the part and minimized my car not being available. Shuttle service was excellent and used both ways. very much appreciated.

Frances

Jun 19, 2014

I really appreciated that Krysta Moore, Service Advisor, listened to what I was trying to tell her. The last time I was in with the same basic problem, the "male" S.A., put me off as not knowing what I was talking about. I will definitely ask for her the next time I am due for any service.

Debra Anzaldua

Jun 19, 2014

Rashid and Double G did not pressure or bully me into a decision. in addition I felt like they truthfully offered the best deal they possible could.

Steven

Jun 17, 2014

Didn't take long, I called and they got me in the same day for an oil change, which was great because it was my day off (and I tend to procastinate). Also, the lounge area is comfortable and everyone is so very friendly.

Maribel

Jun 12, 2014

I love the friendlyness of the service people. Krysta Moore made me feel like she truly cared about my needs. Was on top of things and made sure I didnt wait longer than I needed to.

Sandra

Jun 11, 2014

Knowledge and skill of the Service tech, MARTIN. Cooperation of the Service Agent, WADE. Cleanliness of facility and friendliness and professionalism of all service staff.

Trevor

Jun 11, 2014

Eric is very good at what he does. Provided a reasonable time estimate (which the techs cut by 1/3rd) and made sure we were happy with our service.

Cindy

Jun 6, 2014

Although I did not have an appointment, they were able to provide prompt service and have the vehicle completed within the timeframe promised. When a previously unknown issue was identified, they worked with me to find the most equitable solution and provided me with options that would work with my schedule.

julie figs

Jun 6, 2014

I had a great experience buyin my optima. Quintin, the sales rep was the best I have ever come across. I would definitely recommend to anybody, to stop by Rodeo Kia and ask for him.

joel23

Jun 5, 2014

I went just to test drive the 2014 Kia Optima Hybrid and ended up leaving with the 2013 version. Quintin the sales guy was great to work with. I really enjoyed working with him and didn't feel like I was being cheated. I felt very comfortable with him. Quintin even washed my parents non Kia car for them and dried and cleaned the tires by hand afterwards! No dealership has ever done that for me before. He went above and beyond. I'd love to work with Quintin again in the future and bring him more business. Double G in financing was awesome as well. Did a great job and very personable. He took very good care of me. Also, Wade in servicing is great too. The dealership has a great team that makes you feel like a part of their family. I'd definitely recommend this dealer to friends and family car shopping. Quintin, Double G, and Wade are awesome!

James

Jun 4, 2014

Greeted very friendly from Krysta. Very accommodating , great shuttle service was taken and picked up by two different young men who were very friendly and a pleasure to ride with. No surprises on total bill and recommendations what I needed to plan for the future.

Dora

Jun 4, 2014

I bought a new Soul from Stuart Hilfer at Rodeo Kia - If you want a GREAT EXPERIENCE - go see him....he is a straight forward salesman - no games played ... Thank You

Jonathan

Jun 4, 2014

Everyone was very friendly and great to work with! A huge change from when Salazar owned it. I had a terrible experience with them and vowed never to return, but gave the dealership another chance with the purchase of my new car...and I'm glad I did! Rodeo Kia is top notch!

John

Jun 2, 2014

the service adv erik benedikt was grate person work with told him about ac that was not blow cold air as part of my oil chang after found the leak came to me tell me about leak and about what work has to be on ac help me set service apt for tuesday jun 3 i would recooend this dealership.

squid03

Jun 2, 2014

Stuart Hilfer was our internet salesman. He worked hard to get me in the car I wanted. Thank you

Louise

Jun 1, 2014

Courteous every time I have come in for service. I finally convinced my son and daughter in law, they just bought a Sportage from Rodeo on Fri, May 30th!

Jerry

May 29, 2014

Rodeo has a great sales staff. Lui C and Della were both fantastic to deal with. They are what brought me back to Rodeo for my purchase as opposed to one of the many other dealers I visited. Customer service both before and after a sale are important to me when making big decissions such as purchasing a new vehicle. 5 stars for Rodeo Kia!

Debra

May 25, 2014

Customer service is excellant, staff knows what they are talking about, they don't treat you like a dollar sign they treat you like a person!

Michael

May 24, 2014

I only take my Kia here for all of it's service, and have always been extremely happy with the service I have received. The service managers are great, polite, friendly and professional. I just purchased my second Kia from this dealership, and i'm extremely happy with sales person, service manager and business manager.

RM

May 22, 2014

Going to Rodeo Kia was a great decision. My experience couldn't have been any better. Everyone was friendly and helpful. My salesman Robert Koverman was great and made sure my buying experience was smooth and quick. Thank you for all you help.

Katherine

May 18, 2014

Everyone was very nice and helpful of getting me the best deal. Showed me what I wanted and not something I wasn't interested in.

Mike Fleek

May 17, 2014

This is my second Kia I have purchased. I'm very happy/pleased with the vehicle, and my car buying experience at Rodeo Kia. My sales person Robert "Bob" Koverman was great. He was very professional, attentive and helpful during all of my interactions with him. Bob made the car buying experience very enjoyable. I've had my previous Kia in the service department several times for standard service and have always been very pleased with the service they provide. I will continue to do business with Rodeo Kia, and will definitely recommend them to friends and family.

Patricia

May 16, 2014

Taylor was very accommodating to showing me the cars that I wanted to see and drive. He is very knowledgeable about the cars and pleasant to deal with. He made me feel comfortable and not harassed, like I have felt at other dealerships. Everyone in the office was nice to work with also.

Marcia

May 15, 2014

Ms. Krysta Moore, my service advisor, was very informative providing the information reference my vehicle service. Thevan driver who drove me home was also very cordial, as well as, office staff lady at the payment counter. A very warm experience dealing with the Rodeo staff, and I thank you. Very one was professional and cordial. Sal Garcia

Kelly

May 14, 2014

They didn't try to "hard sell" me the way Salazar Kia tried the LAST time i was in. They DID give me a list of suggested services which was nice.

Keith

May 13, 2014

I liked that the paperwork, including financing, only took about an hour. It was the most pleasurable car buying experience I've had and the staff was friendly and enjoyable to work with.

Sara

May 11, 2014

I bought my new Kia Forte from Rodeo Kia last month and was very pleased with the service we received from Neil Shattuck. When my boyfriend was looking for a new truck we ended up back at Rodeo Kia. Neil took the time to sit with is and look through other dealerships. He was great to work with, down to earth, and not pushy like what you expect from a salesman.

Esther

May 11, 2014

Very friendly, made an extra effort to clean my car and make it shine. Best it's looked in a long time!!

Stephen

May 9, 2014

Service manager kept me informed of all issues and let me make the decisions on what needed to be done

Amanda

May 9, 2014

The service department diagnosed and fixed my problem (spark plugs) and performed extra maintenance on my car the same day that they received it. Quick service in and out and the service department was very responsive to my questions and was easy to work with via telephone.

Ray

May 5, 2014

Krista in the service department made me feel welcome. She shows confidence and treats customers with respect. Great person. Because of your service department the next time I buy a car it will be at Rodeo.

Jose

May 5, 2014

Everyone was extremely helpful and friendly. They answered all of our questions and made us feel very comfortable and secure.

Victoria

May 4, 2014

Everything! Everyone in the service department listened to me and treated my questions with respect. They even showed me what was causing my problem and fixed it.

Devon

May 4, 2014

This is my second vehicle that I have purchased from this location. I am VERY impressed. No pressure. I will be back for sure!

John

May 3, 2014

I had an 11:00 AM appointment but took my car in 90 minutes earlier because I was in the area from another appointment. I used your shuttle for the first time which is very convenient since I live in Buckeye. My car was ready earlier than I expected. It was nice to know that I could use the shuttle to pick up my car but my brother gave me a ride. Everyone at Rodeo Kia is very helpful and professional.

Robert

May 2, 2014

Stuart Hilfer is a real gentleman and he went out of his way to make my experience a pleasant and enjoyable one. He definitely is an asset to your organization and should be highly commended for his efforts.

Robert

May 1, 2014

The reps at the intake desk were friendly & professional. Hard to be both sometimes, but they did it. My personal rep was Krysta & she was on top of things. Also, the car was ready earlier than I requested which turned out great because I had to pick it up earlier than expected. The job done by the service people was terrific. Car is clean, checked out fine & runs super.

Philip

May 1, 2014

One of the best car buying experiences I've had. The offer brought me in, there was no deviation from what I was told, and I was treated like a customer, with courtesy and respect. Stuart, Rick, and Chad were great.

Eula

May 1, 2014

Took time to explain what the car needed and why it was performing the way it was. And took care of the problem.

Cathy

Apr 26, 2014

DeRon, the car salesperson, provided exceptional service. He was knowledgeable of the product, listened, did not pressure, and was efficient once the decision to purchase was made. The experience was pleasant and not at all stressful. Overall, I found all staff to be extremely friendly and easy to work with and I highly recommend this dealership to others.

Tiffany

Apr 25, 2014

Very one is very friendly and goes out of their way to make you experience a fun one. Honestly who says they are excited to go to the dealership? THIS GIRL. This is my 5th Kia and the third I've purchased from this location and the experience is always pleasant an quick.

Marsha

Apr 21, 2014

The people are always very nice and courteous and I appreciate the quick calls informing me of the progress of my service call.

Amy

Apr 15, 2014

I really liked how you took us early and was able to have the chance to use the shuttle services.

J. Blair

Apr 15, 2014

I worked with Bob Koverman at Rodeo Kia this past weekend for the purchase of a new vehicle. Bob was a joy to work with, and made the buying process comfortable. Even after the deal was done, Bob called to see how I liked my new ride. On top of that, he called to let me know I had left some belongings in my trade-in. I am pleased with my experience.

Pamela

Apr 13, 2014

I liked the professional treatment I received while I was there. And they were very friendly. I was in and out of there very fast. If I have a problem again I would go there again.

Colleen

Apr 12, 2014

The service person Erik was wonderful, he was very professional and polite which you don't find that much anymore in a business. I will continue to bring my car in there for service if that kind of professional care is given.

siboles

Apr 12, 2014

Went to buy a Kia and found what we wanted...quick process.

Sherralee

Apr 12, 2014

The work on my car was done fast and correct and the car had an inspection and was all reported to me before I left.

Florianne

Apr 9, 2014

Speed of service, friendly and efficient staffwonderful shuttle service to my place of employment and then back to pick up my car all in a very timely manner so I could still keep my meeting appt in the afternoon.

Spensar

Apr 8, 2014

The professional service given by Krista Moore. Krista treated me as if I were part of the family, quick service and determined to please. My car was cleaned and ready for me when I returned. I will recommend Rodeo Kia to all my family & friends.

Sandra

Apr 5, 2014

Service on my car is quick and efficient so far. I appreciate that! I just had my 45,000 mile service and it was about 2 hours. While waiting I have access to the computer in the lobby area which makes the time go faster. Also, the fresh pastries and fruit made available to customers are most welcome. The very best thing about my recent service experiences has been service advisor Krysta Moore. It's great to have a female service advisor that I, as a woman, can relate to. She has a good working knowledge of cars and has been able to answers my questions and address any concerns on an explanatory level that I can understand. She speaks plain English and we women appreciate that, especially since so many of us have little comprehensive knowledge of how our vehicles work. Krysta is the best; she's a keeper! In speaking with other ladies in the waiting area they, too, have been grateful to have a female service advisor.

Claudia

Apr 2, 2014

Crysta was especially helpful with my whole experience and getting me a temporary vehicle while my Sedona was getting fixed.

Jay

Apr 2, 2014

I went into Rodeo Kia this past Saturday after talking to Neil Shattuck, one of their salesmen over the phone about a used car. When I arrived Neil was waiting and eager to get started. I ended up getting a new 2015 Kia Sorento and could not have had a better experience buying a car. I have gone into multiple dealerships over the last year or so and this experience was by far the best. Neil did not pressure me at all. He LISTENED to my needs and concerns and matched me up with the right vehicle and the right deal. So many times I wished that salesmen would take the time to understand why I am purchasing a new car: Is it because I want to or need to? Neil took the time to understand and helped facilitate a great purchase experience. I went home raving about Neil, Terry and Rodeo Kia. I will definitely purchase from them again and recommend that anyone looking at a Kia give Neil and the folks at Rodeo Kia a shot to find what you are looking for. Thanks again guys!

Jay Jankowski

Apr 1, 2014

I went into Rodeo Kia this past Saturday after talking to Neil Shattuck, one of their salesmen over the phone about a used car. When I arrived Neil was waiting and eager to get started. I ended up getting a new 2015 Kia Sorento and could not have had a better experience buying a car. I have gone into multiple dealerships over the last year or so and this experience was by far the best. Neil did not pressure me at all. He LISTENED to my needs and concerns and matched me up with the right vehicle and the right deal. So many times I wished that salesmen would take the time to understand why I am purchasing a new car: Is it because I want to or need to? Neil took the time to understand and helped facilitate a great purchase experience. I went home raving about Neil, Terry and Rodeo Kia. I will definitely purchase from them again and recommend that anyone looking at a Kia give Neil a shot to find what you are looking for. Thanks again guys!

David

Mar 29, 2014

Service put a rush on our job so that we would be able to avoid the rush hour traffic as we live quite a distance from dealership.

Frank and Lisa

Mar 26, 2014

My daughter and I stopped in at rodeo kia in need of purchasing two kia souls, one for her and one for me. Deron greeted us in the parking lot and made us feel relaxed and not pressured. We liked the selection of Souls available and needed to let my husband know that this dealership is the one we should purchase our cars from. I informed Deron that my husband will be by to seal the deal. The process was quite smooth and will definitely refer friends and family to rodeo kia to see Deron, the salesman with the funny sense of humor!

Sandra

Mar 26, 2014

Customer service was outstanding, fast service. Troy my sales person by fas has been the best I have ever work with. Kudos to Troy and to Rodeo Kia.

AMY W

Mar 25, 2014

THEY HAD A GOOD SELECTION OF THE VEHICLE WE WANTED, BUT THEY GOT ONE FROM ANOTHER DEALERSHIP TO FIT WHAT WE WANTED ON THE VEHICLE. EVERYONE WAS POLITE, NICE AND FRIENDLT.

Eleanor

Mar 25, 2014

Everything! I worked with my sales rep over the telephone since I run my own business. Very professional.When I came in they had me in and out quickly. Explained everything and I feel that the everyone at the site was awesome!

Armando_Heredia

Mar 24, 2014

We purchased a 2010 Kia Rondo this weekend from Rodeo Kia and we couldn't be happier. Our salesman was Deron Keller and he was fantastic. The finance team worked to get us a great deal. We would recommend this dealership in general and Deron in particular.

Patrick

Mar 23, 2014

I been a Kia customer since 2005, l always had great excellent service since I been a customer. Get staff and great service. I would greatly recommend to my family and friends to go Kia. Thank you so much for all that you do, and also keeping me a proud customer. Thank you for making me and my family and kids very happy.. GREAT JOB KIA..

Russell

Mar 23, 2014

I was able to have the car serviced (Oil change) on the same day I called rather than needing to make an appointment for several days in the future.

Anthony Green

Mar 20, 2014

Anthony Ingram was a very patient and courteous salesman. He followed up on all aspects of the transaction to ensure it proceeded smoothly. I feel he is a great asset to your dealership! I actually came to the dealership to look at the K-900 but not to purchase a vehicle.

Dana

Mar 13, 2014

No stress, and the sales department didn't swarm down on me like a pool of piranha. Everyone there was professional, yet made me feel like an old friend. I would definitely choose or recommend Rodeo Kia again. So Karvin and Rashad, (sales) Rick, (finance) and last but by no means least Ron Psasf, (manager). I am really enjoying my Kia Soul and hope it lasts me a good long time. And thank you all for making my purchase there easy, hassle free and even fun! :)Sincerely, Dana L.

Julee

Mar 12, 2014

We were very pleased with our experience. In the past we have dealt with high pressure sales people at other dealerships and have walked away very dissatisfied. Our sales rep was very personable. He listened to us and our needs and directed us to some vehicle choices that he felt we might like. His focus was on making us happy, not making a sale. We made a choice we were extremely happy with and he got us thru the purchasing process in a very timely manner. We had our 5 & 6 year old granddaughters and they were able to survive the experience, as well. haha!

Kevin

Mar 6, 2014

No hassle transaction. I have never dealt with a more professional and caring team. They got me into the car I wanted & didn't try to put me into something I didn't want.

Nicolas

Mar 5, 2014

No wait time for service and the on-line scheduler worked well.Service Advisor(s) were quick to take the vehicle in for service.

Jerry

Mar 4, 2014

cooperative....gave me the phone number to call for towing service. Took care of my problem quickly and had it done before expected

Paul

Feb 28, 2014

Stuart was extremely informative about the products we were interested in and that helped us to make our purchase. Sales rep knows his cars.

Jennifer

Feb 26, 2014

My sales guy Stuart was really good at explaining everything to me and extremely polite and helpful. I also had a pleasant experience with the finance guy who goes over the extended warranties.

Tim

Feb 24, 2014

Everyone was extremely nice and helpful. I like the "whatever it takes" attitude. All requests were met and in a timely fashion.

Jennifer

Feb 24, 2014

My salesman Stuart was awesome! He got me out of there with my new soul as quickly as possible and was very helpful in answering all my questions.

Carolina

Feb 24, 2014

Outstanding customer service! Erik, my service agent went above and beyond to make sure I received the best attention and service on my first visit to this dealership's service department. The rest of the staff also treated my son and I very well. Even though I live far from your location, I will definetly come back.

Joseph

Feb 23, 2014

Friendly staff , easy appointment . They have a real commitment with the costumer . My tech advisor Kristen was rapid and efficient all the time , she make me feel welcomed with her attitude from the moment the car got into the the garage.

Lawrence

Feb 22, 2014

Very friendly, professional, knowledgeable,and no high pressure approach. My visit was to the service department and my needs were meet with the highest degree of satisfaction on my part.

Jason

Feb 22, 2014

The staff is always very courteous and they are conscience of our time and do their best to get us back on the road.

Joe

Feb 21, 2014

I had an issue on my New Kia Sorento, this was my first new car and my first Kia, Service Tech Erik was very polite and said he would try to fit my car in on a very busy Sat ..... I took my car in, he made me fill very welcome and within a few hours, he had my car ready and Wash!! ..... I will always come back to this dealership because of Erik.

Kristi

Feb 21, 2014

Rashad Junior made it so easy to purchase my car from your dealershipWe didn't have to do the back and forth thing that most dealers do. He followed up when he said he was going toThat is the way all car salesmen should be!!!

Connie

Feb 20, 2014

Agent was very welcoming and courteous. My wait was shorter than I expected. Staff is much friendlier, professional than all other visits.

Chris

Feb 20, 2014

I've gotten an alignment with you before but on this latest visit I was told you didn't have the equipment to do it this time?

Larry

Feb 20, 2014

While driving yesterday, the transmission on my 2006 Kia Sedona failed to shift properly and the service engine light came on. I took my van to Rodeo Kia service department, where they checked my vehicle in, even though I didn't have an appointment. I received a ride to my home while service was performed on my vehicle. The problem was solved and I was able to receive my vehicle back in a timely manner in, good working order, which allowed me to make another appointment. Thanks for the quick and courteous service.

Yolanda

Feb 17, 2014

I liked that I didn't need an appt. for my oil change. I loved the shuttle service to the nearest shopping center while my car was being serviced.

Corann

Feb 16, 2014

Excellent customer service, dealership is very clean and comfortable. We will be back for our next car. Thank you so much"

Maria

Feb 16, 2014

Service staff are all awesome and very kind. I usually book with Krysta, but had the pleasure of being booked with Eric as my service tech. He is just as great as Krysta is.

Ronna Stokes

Feb 14, 2014

My experience with Mr. David Avila and Mr. Ric Strobe were unstressed, expedient and thoughtful of my every need.

Debra

Feb 14, 2014

I had a not such a good experience at the other Kia dealer. I was afraid I would also have a pushy sales person again. I did not Stuart was very helpful to us he went above his duty to find me the car and color I wonted.

Michael

Feb 13, 2014

Fast and prompt. Great quality service. They even cleaned the car without any charges. Waiting area comfortable and very clean.

Miguel

Feb 12, 2014

Stuart was great! He really showed interest in helping me buy my dream car. He took the time to answer all of my questions, and even helped me take everything out of my trade in.

Karen

Feb 12, 2014

Very helpful, answered all my questions and updated me on other services that need to be done. I was on a time limit to get to my job and had the work done while I waited and in the time specified. Karen R.

James

Feb 9, 2014

The whole process was handled well, with no appointment I got out in the time expected and the waiting room was very comfortable.

Alice

Feb 8, 2014

That everyone said Hi and asked me did I need anything. Buying my car after a bankruptcy was great, They understand and they helped me get my new car and always checkup to see that I am satisfied with my purchase.

Melinda

Feb 2, 2014

I had the best experience when purchasing my Sportage. David Avila, Terry and Chad were very patient with me as I hadn't bought a new vehicle in 10 years. This was a major purchase and commitment that was very difficult for me to decide on because I was a loyal Toyota customer. Poor David stayed until 9:00 pm as my sister and I test drove the vehicle I finally chose. We returned the next day as they located the model and color I wanted. I was treated with respect and no pressure. I will continue to recommend Rodeo Kia to my friends and family.

Leila

Jan 30, 2014

...of car salesmen for good reasons! Then, a friend refers me to consultant, Deron Kellar: he says; "you'll never feel uncomfortable and he gives you a lot of information..." He forgot you'll be entertained as well! Ask the one they call "De'ron" and ask him what KiaCarma means, it's an interesting side story of how he started selling cars and an interesting journey. What a great guy and experience all around at Rodeo Kia! I was literally "in and out" in about an hour and ten minutes! If the car business scared you like it scares me, see Deron Kellar. I promise you won't be disappointed.

Meredith L

Jan 29, 2014

Stuart, David and Rick were amazing! i will come to Rodeo Kia for all my new cars and refer all my friends and family!

Garvin

Jan 28, 2014

My salesperson was Carvin Drake. He was easy to negotiate with. Very knowledgeable about the cars. Honest and stood behind everything he said he was going to do regarding extras we wanted added to our purchase. The finance department was also very helpful. They made the process very comfortable, easy and fast. Would highly recommend this dealership and their employees.

Mary D

Jan 26, 2014

My Sales Consultant, Vincent Carranza, and the Sales Manager and Finance Manager were all fabulous! Vincent has sold Kia's for over 2 years and was extremely knowledgable about the cars, was passionate about the cars and sincerely seemed to believe in the product, and directed me on a fun and thorough test drive! He said that I needed to really check out the car and not just drive it around the block. And, check it out, we did! They entire team was very understanding of my extremely tight schedule that day and we made the deal quickly and painlessly. And, I they got me where I needed to be financially. Thanks!

Angie

Jan 26, 2014

From the phone call to the service I received when I arrived at the dealership everyone was great and very helpful! I would definitely recommend kia Rodeo to anyone looking to purchase a car. I love my new car and I'm happy with my choice. They took the time to explain everything. From start to finished I was impressed! Thank you!

taylornd

Jan 25, 2014

Deron Keller was really an amazing sales consultant to work with. He went above and beyond to help ensure that we were extremply happy with the car that I purchased today. Rodea Kia in Avondale has an asset (Deron Keller). I would recommend hom to anyone that is interested in a great experience in purchasing a car.

Bernie A

Jan 22, 2014

On a rainy evening on 11/22/13, after talking with Mr Ed, he put us in the capable hands of Travis Hawthorne. I immediately sensed that Travis was genuinely interested in finding me the SOUL I wanted, instead of the SOUL he wanted to sell, all while making sure nary a drop of rain touched our heads. He was always friendly, knew his product and was patient in answering all of my questions. After making our choice, since I was not doing a trade-in, he arranged and participated in shuttling us and our two vehicles to our home. He even down loaded my phone numbers into the UVO system. On two occasions since has guided me through on a couple of service issues. Travis and RODEO are a good match. Both reflect the highest quality and service.

Maria D.

Jan 22, 2014

A couple of weeks ago I purchased a new 2014 Kia Optima. The sales process was fast and professional. Travis Hawthorn was great, attentive and knowledgeable about the products.He listened to certain options that I liked and found the perfect car for me. Everyone from your sales mgr. to your Finance mgr. Rick made this transaction fun and a breeze. Thank you for the best car purchase experience I ever had. I am very happy with my new car and will recommend Rodeo Kia in Avondale.

Apollonia Canez

Jan 21, 2014

My 2003 Nissan altama broke down and was in need of a car. When contacting Frank Sansone from Rodeo Kia he told me to come in and that they would cover the cost of having it towed to them. He was friendly and got me into a a pre owned vehicle that fit my budget. I'm so thankful that Rodeo Kia was my first choice. Thank You Rodeo Kia and Thank you Frank for all your help.

Pam

Jan 21, 2014

I was searching for a used car. And they were able to get me into what I wanted and with the payments that I could afford. My sales person Frank Sansone, was very helpful and professional during the process. I drove out of there with a very good experience. I would buy from them again.

Donald & Kathleen Bragg

Jan 17, 2014

In late October 2013, my husband & I purchased a new Kia Soul from Kia Rodeo salesperson, Travis Hawthorne. The transaction was completed in a timely manner. The color we wanted was not on hand, so Rodeo Kia made arrangements for the model and color with the accessorie we wanted. Our salesperson, Travis Hawthorne was courteous, attentive to our wants and desires. We would recommend him highly to anyone shopping at Rodeo Kia. Our test drive and other activities we needed to do were accomplished efficiently and in a timely manner. The personal servioe we received was top of the line and made us feel as if we had our own personal representative. Donald & Kathleen Bragg

Mr. Biddy

Jan 10, 2014

Bought my 2014 Kia Sedona on the 7 Jan. 2014 from here. The sales people and other employees were friendly and helpful. The whole area was clean and neat. Loved the coffee pot. Mr. Rashad Junior and the finance officer was very helpful and made the sell a breeze. Looks like you have sales people that are not afraid to engage the customer without being like a shadow. He was very professional and knew the product.

MichelleCavanaugh

Jul 20, 2013

Horrible service, rude employees and way overcharging for an oil change. Most of the good employees have left and the rest are not far behind which shows how poorly this place is managed now. We used to be a very loyal customer who referred everyone to this dealership and now we will never be back and will be taking our referral business elsewhere.

stephaniejuvera1

Jun 13, 2013

From the moment my husband and I went on the sales lot every person we came in contact with was very friendly. But Stuart and Steve worked very hard to make sure that my car buying experience was pleasure able! I am glad I came to Kia , and all of my family and friends are hearing about my experience too!

rebeckah77

May 20, 2013

I really liked how everyone was friendly when I arrived, and even offered me food. What was even better is getting most of the deal done before I arrived with David. I submitted on line and within minutes he called me. He wasnt pushy and worked with me. He really listened to me and gave me the vehicle I was looking for. What was surprising was finding my vehicle detailed and in the show room when I arrived. David did an excellent job and I am more then happy to send more of my friends and family to him next time someone is in need of a car. This man should be up for the next managers position!

1938hotrod

May 18, 2013

i brought in our 2011 kia sorento for its 30k mile oil,lube job, on my way out to pick up the car i noticed person over washing off another vehicle,so i walked over to ask him about detailing the engine compartment, i told him that we have the auto butler program on the car since we bought it new and wondered how much it cost to do the engine, he thought it was included but said to go ask jose at the rear of the shop. i walked back and asked him about it, he informed me that it was not included, but said, bring it over and he would do it for me.i had many questions for jose about how he did his job, what products he used and where he got them, he was very helpful. jose went out of his way to be sure that the tires and wheels were cleaned as well, i could tell that he takes pride in his work. my wifes sorento looked sharp when leaving the lot, great job and service jose!jeff larson

ealm3256

May 9, 2013

My wife and I came into the dealershipafte being treated rudely at another dealership. The staff at Salazar Kia was great. They were courteous and friendly and they worked hard to put us into a vehicle we liked. They were honest with us which is refreshing for a car dealership and the staff that worked with us should be commended on a job well done. We highly recommend any looking for a vehicle to go to Salazar Kia you won't be disappointed. thank you to the staff that worked with us.Thank you Elliott Ambrosio

1mashauna

Apr 12, 2013

I gave Kia an outstanding rating because I started off at Kia on a saturday. Looked at everything I had found on Craigslist that I liked or/and was within my budget. I was fortunate enough to have Raymond Garcia for my guide. My husband and I drove many cars. Raymond asked if I had ever driven a Kia, I had not. After driving a few different Kia's I fell in love, but wanted to explore all my options.Although I left Saturday without making a purchase because I had other vehicles to look at between Kia salazar and mesa. I spent the rest of Saturday driving and looking at various vehicles. Sadly went home without making a purchese.Sunday we were up and at it again. Weighing option of other vehicles. After driving a used Kia optima and dealing with less than courteous sales people, who were late, rude, pushy, arrogant.... we decided to call Raymond for his excellent service and see if my husband and I could find THE vehicle. And wallah...... we were met with a smiling and kind Raymond again for the second day. We ended up leaving with an absolute beautiful white KIA optima, Thank you to Kia Salazar for you fabulous service and to Steve Worosz for also putting up with our indecisiveness but ultimately Raymond Garcia because of your excellence we came back to you!!!Thanks Shauna and Marvin

ColinWolfson

Apr 8, 2013

We had a terrible weekend going from dealer to dealer in the Avondale and Goodyear area. We encountered much of the same dealership behavior at each place and were just getting fed up. By the time we got to Salazar Kia, we had determined that if we could not get things done the way we wanted that we would just give up on buying a car at this time. We were over $6,000 upside-down on our 2005 Mercedes and other dealerships tried to make us believe that we could only accept what they wanted to offer. Our salesman, Gregg, and Bob Acord were so great! Not only were we able to get things done, but we were able to get a much better rate than another dealership claimed was even possible, got a great deal on the car, and never felt like we were in a traditional dealership setting. This dealership does not belong to a family of dealerships but to one guy and he runs the place right. I will do business here in the future and recommend anyone else to do the same.

lporfidia

Apr 4, 2013

david minjarez was very courteous and didnt waste anytime in getting the right car for us . i would recommend him to anyone for a great experinence!

magcad

Apr 3, 2013

I first contacted David Minjarez through Internet sales via the Salazar Kia web site. David responded promptly with diligence and courtesy, providing thorough information that I requested, as well as optional comparisons. Other dealerships with Internet sales were un-personalable and never really would answer questions, they just wanted you to get down there and "show you what they could do". My wife and I are a very busy hard working couple with a family, finding time to shop for a vehicle is difficult. David made that much easier on us by communicating through numerous emails. When we finally were able to meet with David, it was like we already knew him as an "email chat" friend. He knew what we were looking for, he had all the info from our emails, with options and finances there for us to look at, and didn't try to sway into something different to make a sale. David Minjarez worked with us as a courteous professional, and did his best to make sure we were happy with our purchase from beginning to end. Overall my wife and I enjoyed the whole process at Salazar Kia, and I would recommend anyone in the market for a Kia, to check out their web site for Internet sales, and go see David Minjarez at Salazar Kia. Thanks again David, and let me know when the Kia trucks are available too! ;^) Michael Gentile 2013 Kia Forte.

Ratesalazar

Apr 1, 2013

My wife and I went shopping for a new car since we are having an addition to our family. When we showed up to Salazar Kia we were greeted by not 1 but 2 very friendly sales people butthis wasn't the normal car shopping experience that most dread. Once we were greeted the sales people actually let us roam the lot without hassle and hovering. This was a pleasant surprise!! As we roamed the lot one of the sales people came out to us and handed us a couple of waters, introduced himself (Mike Bergesson), and allowed us to continue searching the lot once again. Once we figured out what questions we had we headed back to the sales floor where all of our questions were quickly answered without the pushy sales techniques that you encounter at many other dealerships. We decided to take a test drive and again no pushy sales techniques during the ride. Mike was so helpful and HONEST that we ultimately decided to run some numbers. There was no hassle or haggle by Mike and he introduced us to the finance manager on staff who gave us the rundown. He too was friendly, straight forward, and we quickly worked out a deal that we were happy with and comfortable. We have to say that this was the best car buying experience we have ever had!! The service was fast, friendly, honest, and most of all hassle free! We would recommend giving the Salazar Kia team a try before you head out on any car buying journey

ikenlane

Mar 22, 2013

Highly RECOMMEND Salazar Kia! I have been active duty Navy for 28 years and have purchased several vehicles. This is the first dealership that we were given the opportunity to meet the owner Mr. Hector Salazar. Mr. Salazar, Bob Acord and Mike Bergesson are a CLASS ACT and a one of a kind Dealership! As we say in the military...BRAVO ZULU...for a job WELL DONE.

Jo Holt

Mar 18, 2013

We first came upon Salazar Kia about two and a half years ago, since then we have bought two cars from Mike Bergesson and have referred several friends to them. We found the entire Salazar team including the service dept to be extremely courteous and helpful. We consider Salazar Kia like family and can't imagine doing business anywhere else!

k1teachr

Mar 14, 2013

I had been looking for a preowned late model SUV, but wasn't sure if I could afford it. I found one I liked on Salazar's website. I did not want to be hounded by a salesman, as I didn't know if I could afford the payments or not, so I sent an email inquiring about the SUV I was interested in. I also emailed details about my trade (including my VIN), my credit, and asked him to guesstimate a monthly payment. Mike Bergesson responded to my email promptly with the information I requested. The payment sounded great and definitely within my budget, so my husband and I went down to see the SUV the next day. Had Mike requested my phone number, or hounded me continuously, that may have turned me off. But he didn't, it was an easy laid-back experience. He replied in the manner I preferred (email), and I definitely didn't feel pressured or hounded. That is what brought my sale to Salazar Kia. The free lunch and money machine were a great experience too, and one that we weren't necessarily looking for, but enjoyed nonetheless. Robert Traslavina the Finance Manager was friendly and made all the paperwork an enjoyable experience too. The general manager Tom Reilly was very accomodating and helped close the deal. We had a great experience at Salazar Kia, and we didn't even purchase a Kia! :)

Chuff8584

Mar 14, 2013

Mike was very helpful and courteous. I would recommend Mike to my family and friends. Made us feel very comfortable and was very good to my kid while waiting! Thanks Mike! And I am very happy with my KIA!!!!

alexnash

Mar 12, 2013

i have only giving this rating to Salazar Kia because you all have tremendous service i have actually recommended this dealership a couple of friends.

ddebra81

Mar 5, 2013

Kia is the best dealership. Had a great salesman Vincent. Everyone at Kia was so nice. They treat you like a person not a price tag. Thanks again

ekaplan

Mar 5, 2013

Salazar Kia is like visiting family! I always reccomend Salazar Kia to everyone I know. I would not consider going anywhere else to have my car serviced

lilyzub

Feb 25, 2013

We have never had such an amzing experience at a dealer. We were in and out with my new car in about 2 1/2 hours. Saul was amazing we can tell he likes to help the customer. He went over and beyond to help us.Jose thank you for helping us out really appreciate it.

JBurshiem

Feb 24, 2013

They were very friendly and answered our questions. The little extras really made the sale. We will definetly come back and do business with them again.

bramstoker1

Feb 9, 2013

We've been looking for a car like this one for over a month, and have visited approximately 6 different dealerships. Saul at Salazar Kia was the first salesperson we've spoken to who A. Had what we needed in stock, B. Wasted none of our time, and C. Was friendly as can be. The guy stayed some forty minutes after the dealership closed to help us! As far as I'm concerned, you can't beat Saul or Salazar in Phoenix.

Depechesmitty70

Feb 7, 2013

Stuart was very friendly and extremley helpful. Stuart made purchasing a car at Salazar Kia a pleasant experience. I would Definitely purchase another car from Stuart.

klooney

Feb 5, 2013

I had the most amazing experience with this dealer. I previously went to a competitor dealer and was not happy with there service as they were not willing to work with me pertaining to my budget and interest rate which was over inflated. I decided to then go to Salazar Kia and met with Stuart Hilfer and Mike Bergesson who had a very straight forward approach to getting me the car I wanted. They were honest about the type of financing they could offer and listened to all of my needs as a customer. I would recommend Salazar Kia for your purchase of a new or used car as my experience was exceptional.... Thank you Stuart and Mike for your no hastle, honest and win win attitudes. I LOVE MY NEW CAR!!!

Jackehenrich

Jan 30, 2013

I have been looking for a used car for several months now and have been to a few different dealerships and left disappointed and even angry at times. When I contacted Stuart Hilfer, he was friendly and ready to help me get into a car today. He got me pre-approved quickly and had me come in to see the car I found online. I was in the dealership for only 2 hours and was driving off with my new car. I really enjoyed the process. Everyone was well organized and knew what needed to be done and did it in a very timely manner. I will certainly send everyone I know to Salazar Kia! You have the best customer service I have ever experienced.

RROCHOA1

Jan 29, 2013

I WANT TO THANK BOB AND MIKE, THEY MADE MY PURCHASE VERY EASY AND LESS OF A HEADACHE, BECAUSE OF THEIR FRIENDLYNESS AND HELP WITH MY PURCHASE I WILL DEFINETELY BE REFERRING MY FAMILY AND FRIENDS!

ValBoyd

Jan 26, 2013

I was looking forward to shopping for a new car with the same enthusiasm one usually has when visiting the dentist for a root canal. And frankly after visiting the first dealership I figured I would need a shot of Novocain before the day was over.But the experience at Salazar Kia was quite painless. I drove a Soul, liked it but wanted to drive other vehicles first. There was no full-court press, no silly game playing, just a friendly atmosphere a solid offer for my trade and a reasonable price point on the car.After deciding a Soul was what I wanted I set an appointment for a few days later. Stewart and I quickly negotiated the price. While they didnt have the color I wanted on the lot, they had one delivered from another dealership in around 90 minutes. In the meantime the finance department found me a loan at a better APR than I anticipated. Im glad I found this dealership. I really appreciate how Stuart and Salazar Kia do business.

Holly Levandowski

Jan 19, 2013

I have had my Kia for 3 years now and have always had my car serviced at a fair price by a courteous staff. they have always made sure all of my questions are answered and have proactive on all warranty issues.

monique.flaherty

Jan 13, 2013

Mike was super helpful in helping my family and I choose the best vehicle for me. He figured out what my style was and showed me SUVs and trucks from there. I loved that he wasn't cheesy or trying too hard. It made me feel like I wasn't getting schmoozed into getting a truck that I did not want. Also, the woman manager on duty was also very helpful and was able to explain everything that had to do with my credit in language that I could understand. Overall, this was a great experience especially since all of the other dealerships I went to were no where near as helpful and welcoming.

Hjaeg

Jan 12, 2013

We had the best experience we could have ever asked for. We went in looking for a good quality USED vehicle for our 18 year old daughter. We had a price range and they met our price range with no hassle. Magic Mike was the so friendly and helpful. He drove us off site to see the car because they were putting new tint on the vehicle. Magic Mike and Bob Acord were so helpful, kind, fun loving and caring. He made us want to buy a new vehicle. I wish we would have known about Mike and Bob a year ago when we were purchasing a new vehicle. If you want stress free buying, a friendly atmosphere and no pressure GO HERE!!!! Thank you for the wonderful experience and we will be back.

MikeShear

Jan 10, 2013

We have had nothing but good experiences with Salazar Kia. Darrell was a pleasure to work with. This was the first time we worked with him. He was very professional and prompt with the work. We brought in our Sorento for an oil change and auto butler but when I asked him to was our Optima too he never batted an eyelash always smiling. Working with Mike is the best. Never once have I felt pressured by him to purchase something. We enjoy just stopping in and saying hi to him whenever we are at the dealership. He always greets us with a smile and handshake. Tyler even came over and shook my hand and ask how we have been doing. Salazar Kia is where we plan on doing all of our auto dealings from now on. We feel like valued customers here and we are recognized here.

anghrdsty

Jan 9, 2013

This was the first time I shopped for a car over the internet because I already new what I wanted and Mike helped make it happened. I bought exactley what I wanted.

dobcr1984

Jan 8, 2013

Working with Salazar Kia has been a pleasure and a wonderful experience. Dave Erickson considered everything I was looking for and put me in the car I was aiming for he was excellent with me and provided above and beyond Customer Service. Bob Acord was also a pleasure to work with and James Donovan was also a friendly gentleman to finalize all paperwork!. Thank you Salazar Kia for this painless in & out experience! I will recommend you without reservation!! We are FAMILY!

missgretchen

Jan 4, 2013

I walked onto the Kia lot with the intention of "just looking". The knowledge and customer service that Ray provided was enough for me to move forward with a new purchase. Ray and Bob together were a great team to work with and I was pleasantly surprised of the service, efficiency, and friendliness they conveyed.

Tonykiaaz

Jan 4, 2013

Very professional and no hassle negotiations. The best car buying experience I have ever had! I would recommend Salazar Kia to anyone that wants a quality car at a great price!

lindyle1

Jan 3, 2013

Bought several Kia's from Salazar Kia. Each time treated with respect and great knowledge of their product. Will continue to buy and will continue to recommend. Bob Acord is the best and Tim Sheridan closed the deal. Thank you again! Linda B.

tntgriffiths

Dec 30, 2012

Hello,I went into Salazar Dealership looking to purchase a new vehicle I then found a used vehicle I liked test drove a 2011 Sorento and decided to buy I took advantage of the vehicle buy back program for my 2008 Spectra.David, Tim, Bob and Robert in Fianace all worked very hard to get me a great deal, lower payment and interest rate.Thank youTeresa Griffiths12/29/12

Gisoldani

Dec 30, 2012

Very polite, friendly and professional tram.I was so scared to buy a new car, because my last experience was so bad. Like call my home thousand times, that we postponed this trade.

Rfirmin

Dec 27, 2012

If you are looking for a knowledgeable salesperson with not pushiness, one who can do more than you expect to meet your needs and answer your questions so that you have a totally satisfactory sales experience, then go to Nate. The team worked to get us an excellent price, were friendly and went the extra mile for this sale.

Ralph and Cindy

Dec 26, 2012

I have own a soul and now the sorento which i enjoy driving but when we need work or tune ups Salazar Kia is the only place to come to Bob Acord and Steve have done everything to make us feel at home and both have made sure that we a treated like royalit and this is while it's a10 that this dealer ship keeps gettting from us.

nchinchi

Dec 18, 2012

Mike Bergesson was fantastic to work with, and very helpful and friendly. I would recommend that if you are looking at a Kia, you definitely go talk to him. He clearly enjoys what he does and helping people find the right car and deal. He completely went out of his way to bring the car to me to test drive, and knew the features and specs inside and out. My first new car purchase in 8 years, and it definitely was a great experience. The folks at Salazar Kia made this usually tiring experience a very good one.

AraceliR

Dec 16, 2012

He was very friendly, He wasnt pushy and overall great customer services!!!!! Very happy with my car and the experience. I would recommend Bob to any one.

shieldsjon1

Dec 15, 2012

Our experience from the moment we drove on the lot was amazing. We felt more like family than customers. Ray was kind and helpful and introduced us to Bob who gave us his cell number and said we could call 24/7 with any problems. We also met award winning service team members and even the owner. Then we met Robert in finance who was incredibly kind and so helpful. I can honestly say it was the best experience I have ever had. Everyone we came into contact with was genuinely glad we were there. My wife and I already agreed that we will never have any reason to purchase a car anywhere else.

byronnemeth

Dec 15, 2012

"Magic" Mike Bergesson was the best salesman I have ever had!!!!!I will be back for a fast convertible sports car this summer for sure :-)Thank You!Byron Nemethwww.byronnemeth.com

debhilborn

Dec 15, 2012

I was treated very well and with nothing but professionalism. I wasn't pressured into making a decision and all that I came in contact with were sincere. I didn't feel rushed or harrased as is the case at some dealerships.

Lydher24

Dec 7, 2012

From start to finish I really felt like everyone helped me in purchasing a car and giving me the price that was right for me.

mgonzo777

Dec 4, 2012

I just want to say that the guys at Salazar Kia made it easy and enjoyable to work with them in purchasing my new 2013 Kia Sorento. It was all about me and the vehicle that I prefer, and not what they prefer for me. So many times you go into a dealership and someone ends up trying to sell you the car that you don't want, but not at Salazar Kia. Everyone from the managers to the finance dept were of a great assistance, and my wife and I were very pleased. We definetly will recommend anyone we know to go see "Bullet Bob" or Vince because they did a great job in helping us.Thanks Guys and God Bless Have a Merry Christmas!

jlowe1979

Dec 4, 2012

My wife and I visited the dealership right about closing time. We had no idea that the dealership closed at 8pm, which most close at 9pm. Karvin Drake and Bob Acord were amazing. It was really no pressure to buy. Karvin suggested that we test drive the car just to even see if we liked it. We fell in love with the car. We proceeded with the begining paperwork but couldn't reach a deal that night. The very next morning Bob called my wife as i was at work and told him that we were able to get the payment at what we wanted. So that next day i arrived at the dealership and left in an hour and a half. They took the time to go over features of the car while i was waiting for finance to get finished processing, which was painless in its own right. I have purchased several new cars in my time and this by far has been the best experience so far. We love our new Optima and further down the road we could possibly be back for a new car for my wife as well. I would recomend this dealer to anyone. Everyone i had delt with was polite and not pushy unlike some of the other car dealerships in the area that we had also visited. Again thank you for everything.Jarrod Lowe

alzuvers

Dec 2, 2012

I was in serious need of a new car and we had an extremely pleasant experience last year when we traded in our Sorento for an Optima and met Bob Acord who at the time was a salesman. Bob was very professional, patient, and best of all was NOT high pressure. Because of such a pleasant experience, when my car bit the dust , Bob was the first person we called. My wife told him what we needed and within thirty minutes he informed her of what they had. We went to Salazar that afternoon and Bob introduced us to Bud Coyner who was also great to work with. With such a great team in place, from sales to finance to maintenance work Salazar Kia will have customers for life. I cannot say enough good things about Bob Acord and Bud Coyner.

melissa.g.ramos

Dec 1, 2012

We are very satisfied with our new Kia Optima. My husband and I bought our first car as a couple from Mike Bergesson last 2007 and since then we've been buying our cars from him. We bought a total of 7 cars from Mike and are pleased with how fast he works and all his services. We always recommend him to our families and friends.

Dawna Wisdom

Nov 25, 2012

I have to tell you that you can't go wrong with this dealership! My in laws were looking for a reliable used car and I told them they should look at an Kia. They went to this dealership and Mike Bergesson greeted them helped them find just what they were looking for! He treated them like they were his family and he even called us to tell us what they found and if we thought that would work for them. I have to say I was very impressed by him and my mother in law thinks he the best thing since slice bread!!! Thank you Mike for being one of the best sales persons we have ever met!!

ericarod922

Nov 24, 2012

I had an absolute wonderful experience at your dealership. It was my first time buying a car and I did not feel intimidated at all. Everyone I worked with, especially Ray Garcia, were very warm and inviting and worked with my finances.

beckersbees

Nov 24, 2012

David was extremely helpful in finding the perfect vehicle for my growing family. He was genuine in his caring for finding the perfect vehicle. He was not the typical aggressive, pushy, vulture like scandalous car salesman. He was kind, patient, and went far beyond normal customer service. I will recommend any one I know looking for a vehicle to see David. I will request his assistance with any future vehicle purchases.....and the location of the Kia store is a long distance from where we live. That is how much I enjoyed my experience with David and the rest of your staff. Thank you for having such an amazing staff!

theresal

Nov 20, 2012

Mike was very helpful and worked very hard with financing to get me the best interest rate they could to make my payments affordable , Mike and his finance team got me in the exact car I wanted for the price I needed , I recommend Salazar Kia to any one who is looking for a car.

ErinMarieDonoho

Nov 20, 2012

Thuroughly Impressed! Stuart was the most helpful person in assisting me with my purchase of a new car! My family tends to purchase vehicles from the same dealer when we receive awesome service. Bob acord assisted my parents with their purchase of a new Serento in 2011, so naturally they referred me to Salazar Kia (and Bob) when i needed a new car. since Bob was no longer on the sales floor, i was referred to Stuart Hilfer with ALL of my questions. Stuart and I communicated for 4 days via Email and Phone going over my "limited" financing options, and finding a car that worked. When i saw a used Nissan Sentra online, Stuart assured me that it would be there on Saturday when i came in. I was able to Finance the car, and drove off of the lot in less than 3 hours because of the deticated service provided prior to my coming into the dealership. My family and I are very thankful that Stuart and Bob were able to get me into a reliable car with a good warranty. being a single mother of a 19 month old, i have piece of mind that i can make it to work every day, and provide for my family. I will definately be refering any and all potential car buying friends and family to Salazar Kia in the future. Thank you SO much!

Chris8181

Nov 20, 2012

Bought a 2012 kia sol Mike bergesson was amazing good with kids and very disarming not a typical sales guy...ask for him he will make you laugh..

IsaacBellaMommy

Nov 19, 2012

Mike Bergesson is the nicest guy and really cares about his customers 100%. He is always there to help you make the right decision and is always full of helpful information about the cars.

shellyperkins

Nov 19, 2012

I have been to alot of different dealerships over the years, and Salazar Kia is by far the most friendly and helpful dealership I have had the pleasure of doing buiness with. I would highly recommend all my friends and family to do buisness them.

robertguerra20

Nov 17, 2012

Our dealer experience was amazing! We had no intention of buying a Kia or any auto that day. Bud was great to work with. He never pressured us and was extremely friendly and patient. With many, many auto purchases under our belt, we found Salazar Kia by far the best buying experience ever. We came away feeling that our salesman, Bud and Sales Manager, Bob cared about our needs. Today, five star service is rare, especially in an auto buying market and we will strongly recommend your dealership to everyone. We love our Kia Sportage and was pleasantly surprised to learn that our insurance premiun dropped a bit. Thank you for all you do!

roxanne1023

Nov 16, 2012

Nate and Bob were great. I didn't feel pressured to buy a car, being a woman this is important to me. They also made me feel if I need anything they would help me as best they could. Signing papers also went smooth and simple, didn't try to sell me stuff i didn't need or want. Great overall car buying experience.

rcgonz23

Nov 16, 2012

I just wanted to thank you for the unbelievable customer service I have received before, during and after the purchase of my 2007 Sorento. Karvin outlined the whole process and assured me everything would be done as per our conversation. To my surprise everything DID go as Karvin said it would. I have to say that this purchase had to be one of the easiest purchases I have made. (Karvin, Thanks again for all your help!!) Please post my email in the customer's letters section as another COMPLETELY SATISFIED customer.Sincerely,Rachel Gonzalez

amya.schwartz

Nov 16, 2012

The best service ever! I will refer to everyone I know who is looking for a car to Mike Bergesson! He treated myself, my husband, and my best friend with excellent service he helped us out to choose the right vehicle for us!

chavez97

Nov 16, 2012

I just wanted to thank you for the unbelievable customer service I have received before, during and after the purchase of my 2013 Sorento. Karvin outlined the whole process and assured me everything would be done as per our conversation. To my surprise everything DID go as Karvin said it would. I have to say that this purchase had to be one of the easiest purchases I have made. (Karvin, Thanks again for all your help!!) Please post my email in the customer's letters section as another COMPLETELY SATISFIED customer.Sincerely,Naira Chavez

BarbaraHicks

Nov 15, 2012

Mike was excellent to deal with. He's friendly, helpful and made the car buying experience fun. I have recommended him to others and he did a great job for them as well. I wouldn't hesitate to buy from him again.

gfrankpotts

Nov 13, 2012

In 40 years of buying cars for myself and my children I have never dealt with such an honest dealership; whose staff, including the owner, Hector Salazar, went out of their way to deliver satisfaction after the deal. Mr. Salazar's promise to contact him directly if I had any problems was truly a promise that was carried out. It was also a promise that focused only on my satisfation without any consideration on their part of how much it would cost them. Not once, during the after sale period did I ever feel that anyone at the dealership wanted me to pull my wallet out. Not only did they did they gladly take care of things to my satisfation, they exceeded any of what I thought would be a reasonable and even did so at cost to themselves.The only thing I can think to compare their actions to would be Marine Corps officers or medieval knights who were bound to promises until what they promised was accomplished, regardless of the time required or costs incurred.If you want a fair deal on a new or used car, and live in Maricopa county this is the dealership you should be doing business with. Never dealt with such a great bunch of people.And, finally, in my widest imaginings did I ever think that I would be moved to say any of this stuff.

lgalindo227

Nov 5, 2012

Salazar Kia was the friendliest dealership my husband and I have ever dealt with. The sales associates were not pushy at all and the atmosphere that Salazr Kia has created makes me want to come back for all my car purchases and maintenance needs. The staff was also very helpful when my husband had a little accident in the parking lot. Other dealerships would have ignored us, but the associates we worked with made us feel like they actually cared about our happiness. Thanks again guys!!

douglashome

Oct 16, 2012

We had a wonderful experience at all points of contact with the staff. Our sales associate David Minjarez was knowledgeable and helped us to consider a vehicle that we had not considered. We loved his suggestion and bought the vehicle! The sales manager Bob Acord was helpful to keep us at the price point that we needed. In finance Robert Traslavina made the process so smooth and easy. We love our new Kia Forte and could not be happier. Salazar Kia has a great team and we felt very taken care of. We will be sure to send our friends and family to this great dealership!

HappyKamper

Oct 8, 2012

I went online after hours on a Sunday - got instant assistance and great timely follow-up the next morning at 8am when promised. Drove right down Monday morning and within 2 hours drove away with the perfect car for me - thanks David Erickson for your friendliness and professionalism. It was so worth the drive to Avondale!

chelseahamilton

Oct 5, 2012

I went to the dealer ship originally to get my KIA Sorento fixed. I ended up purchasing the KIA Optima EX and my mom purchased the KIA Optima SX. It was a great day spent at the dealer ship. Bob made sure that we got the cars we wanted and at the price that was affordable. He took very good care of us and made sure we were taken care of. There were no issues that day and we left very satisfied customers. We definitely will be using KIA Salazar again!

MShawn62

Sep 21, 2012

Great experience. I hate the whole car buying process, or least I used to. This was a painless experience and I was treated fairly, and professionally. Great job Stuart!

zacersmom

Aug 28, 2012

We first purchased a Kia Sedona a year ago and Mike and Tyler were AMAZING. Our credit was not the best they still helped us walk away with the van we wanted at the price we needed. This dealership goes above and beyond any other dealership I have dealt with in the past. So last month we decided we wanted a newer vehicle, so we went back and saw Mike and Tyler again. And again these two went above and beyond. I would recommend this dealership and especially Mike and Tyler to anyone that is looking for a new or used vehicle. The service department is even honest and extremely fair. We wanted to put roof racks on our newer vehicle after getting prices and talking to other after market vendors we decided for the price we would rather KIA Salazar do it. Jim let us know that our vehicle was not rated for racks and would not recommended. Jim is an honest man and a great part of KIA Salazar. This team is top notch!!! Thank you for all that you have done for our family Mike, Tyler and Jim!!!!Alex and Angi Aguilar

Rob.Botta

Aug 19, 2012

I went in on Saturday 08/11/12 to purchase a new car. I first dealt wirh Marcos (a new salesman) and then his trainer Saul. We looked at the Kia Sportage first, but then decided on getting a Sorento. We test drove 2 different vehicles (1 EX new and 1 SX used). We let Marcos know what options we were looking for and the price we wanted to pay per month. He then partnered with Bob (Manager) to talk price. This was late in the evening at this point, so we agreed to come back the next morning and give Bob time to locate a vehicle that matched our needs (he assured us he would make it happen). The next day, we were told there was not exact match and it now seemed there was some confusion with what options came with what trim (LX, EX, SX) and what trim we had asked for. Bob came back with some numbers on what ended up was a few different vehicles. They showed us the price printout with all terms and rates and we went back and forth a few times on price. What became really confusing is every time the Bob or Saul (who now got involved as well), came back to the table, the "trim" on the car was different as well as the sale price. So now with 3 people involved with us, it got very confusing as to what vehicle we were actually talking about and it was clear the 3 of them were not on the same page. It felt a bit like a bait and switch with everyone calling it a misunderstanding. So after several hours at the dealership and my fiance now in tears, we ended up purchasing a vehicle that did not match exactly what we were looking for, at a price that seemed like an OK deal at the time, but was confusing and a bit shady. The only reason we went ahead with the purchase is that I needed to get a new car by Monday so I could get to work, as the one I traded in was non-functional.Now, just 3 days after purchase (Tuesday), I went back to the dealership because the car was not driving straight. The service guys took a look at it and said it needed a wheel alignment probabaly (I wish I had noticed during the test drive). In addition, I also had to make an appointment to repair the physical damage to the car that was already on it from the lot (cracked window bezel, which was not notied until final inspection before we left). Also, since it was missing a 2nd set of keys, that had to get ordered (Saul forgot do so the day we bought the car, so he ended up ordering it on Tuesday when I went in, without even acknowleding he screwed up). So this comning Wednesday, Salazar Kia wil have my brand NEW car ALL day to accomplish repairs/service that it should NOT need and I have to take time out of my day to take care of this. I feel like I had a really bad experience and want to give the car back and get one from somewhere else with the things I wanted in it. No one really seemed sorry that my new car was screwed up day ONE and I'm not satified. I want MR. Salazar to speak to me in person and explain why my new car is not working correctly and why I paid the price of a new car for one that was damaged and needed service. I will NEVER reccomend anyone to this dealership.

mrs.flot

Aug 7, 2012

I bought a 2012 new Kia Optima from Salazar Kia last month. My choice was between this car and another similar car but different dealer. I decided to go with Salazar Kia because I thought they had great customer service. However since signing on the dotted line I believe I have made the wrong choice, I don't feel you're a valued customer after that signature. My first complaint is when I bought my car it was dirty, even after they claimed to spend the 2 hours cleaning it while I waited. There was sticky stuff on my seats and smug marks in many places. For a new car I did not expect this however I was in a rush so asked to have it detailed at a later date. My driver seat belt was sticking, they told me its new, it needs to be broken in really!? Never heard of that but agreed to drive it and see what happened. Of course on a Friday afternoon my seat belt would no longer lock, after calling Kia I was told it would be in by Tuesday morning. So my week old new car was lacking safety and they brushed it off. When Tuesday came I still heard nothing from them so I began to call the sales, I was told on 4 different occasions the parts department is with other customers call back after the fourth time that was annoying... why can't I leave a message and have them call me back? Finally I explained to her this was the fourth time calling and I needed to speak with someone, she took my name and number but I never heard back from them. I had to call again Thursday morning and basically tell her I was not hanging up until I spoke with someone. I spoke with the parts department and had to argue with them that I had ordered the seat belt the previous week because according to him they had no record of this!? All while being transferred back and forth between parts and service departments. Finally. I was able to bring my car in to have the seat belt fixed and at that point yes they did get the job done in a timely manner. As for my detail I was owed, they had my car in to have a spoiler added that was part of the purchase, I was told my detail would be done at that time. I dropped my car off at 7:30 am it was suppose to be done by noon instead I got a call around 1pm that if I wanted my detail done it would be awhile longer. I agreed to this so about 3pm my car was finished I was told, When I picked my car up the spoiler was nicely done however the car was filthy..Worse condition than what I left it in. The person driving my car to service it left his trash in my side door and a quarter of a tank of gas gone, when I'm getting 31 MPG I'd like to know where this service place was!? Really Salazar Kia!? So I've had to take 2 days off work due to their "great service" Bottom line I think their service is only great until you buy; now I'm stuck with them! Ugh never again will I buy from them nor will I recommend them to anyone!

alannaje

Jun 20, 2012

I have been extremely impressed with this KIA dealership. After a month long search for a car and dealing with many unpleasant dealerships adding on so many fees, going here was a pleasant relief. I went by myself and I am young and they didn't not try to overdue the price or add on a bunch of things I didn't need and even said I could drive it across town to my dad if he needed to see it. David Erickson helped me so much through the whole process! Even my parents said that because this experience was so streamlined and stress free they would visit this location again! It was really nice to feel like I had a friend helping me out! If they have the car you are looking for you will not find a better dealership or price for the car.

amberross

May 15, 2012

All of the Staff at this dealership were extremely family and very willing to help and answer any questions I had. Thank you so much for helping get the right car at the right price, and best coverage Salazar Kia!!! I will defiantly recommend this dealer ship to anyone!

bergbauer32

Mar 17, 2012

We went to Salazar because we had bought a Sorento a couple years prior from a salesman we loved. So we went back for our second car to find out that he was no longer there, but for good reason on his behalf. But Bob Acord was there and remembered us and was so great to work with. He made us feel welcome and was very efficient and to the point which is what we wanted. He was very friendly and accommodating. I would highly recommend anyone that wants a straight and quick answer to go ask for Bob, he rocks. Thanks again, we will definitely be back next time around.

bettyflo

Mar 8, 2012

This was the best, easiest, shortest and most efficient car sales experience I have ever had. From the phone calls to the appointment to the actual transaction, these folks were friendly, helpful, considerate and understanding of my entire situation and needs. I felt truly pleased to have the interaction with these gentlemen and their kindness is nothing short of a blessing and exactly what I needed to restore my faith in excellent customer service!!! I cannot rank this dealership high enough!!!

Timnlinda

Mar 2, 2012

We honestly won't go anywhere else and plan on only buying Kia from Salazar Kia. Every time we come in regardless of what we are in for we are treated like family. Thank you

kgallinger

Feb 10, 2012

Stuart was very friendly and accomadating to our needs. We thought the whole experience went well from Stuart to all the way to the Finance Department.

kschoeff

Feb 10, 2012

The staff at Salazar Kia gave us the greatest car buying experience ever! We had been to about 10 dealerships before Salazar and none of them could even come close to the price and customer service that we received!!! Thank you Salazar Kia for making our car buying experience so exceptional!!!!!

hnavejar

Feb 5, 2012

I recieved a letter in the mail that said I was pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to find that Tim Sheridan still worked there. He sold us our first Kia in 2009 and was very friendly, helpful,and knowledgeable about the Kia product. Tim was great and made me feel like I was in complete control of my own decision without pressuring me to buy. If I didn't like a certain car, he didn't try to persuade me into liking it. He just said, "Ok, let's go look at something else." Although, we weren't able to get our payment lowered, the staff at Kia did everything they could to get the payment within our budget and we drove away in a much nicer car than our trade-in. We are very happy with the service and hospitality we received from Tim, Bob, and Della. It was also nice to know that Bob even remembered us from previous visits to the service department with our old Kia. I have never received that kind of personalized service at any other dealership and I will be referring anyone I know who is looking to buy a new car to Tim.

mandajean60

Jan 30, 2012

The employees and the owner are extremely helpful and honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipulation. I had a horrible first time car buying experience with this other dealership and Salazar Kia was completely the opposite. They made my experience pleasant and very stress-free. I was very happy with the entire experience and I would highly recommend them to anyone looking to purchase a new vehicle.

diburk37

Jan 29, 2012

Bob has always talked to me when I was in the service department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and says hello whenever I have been there.

tcard

Jan 28, 2012

My wife and i were referred to Salazar Kia from a friend George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experience from Saul Ramierez. He was very knowledgable and friendly. He knew ALOT about the cars and took his time and let us test drive a few of the models. I was introduced to Saul and Steve( sales manager)on 1/15/2012 from my friend George , both Steve and Saul said they would give us a good deal and give us a price " at cost". When the time came to sit down and talk price, after several hrs of negotiating we came to the price of 26,742. That price was written down on a piece of paper. We took the deal. By that time we had been there several hrs, we were tired, hungy and in a hurry to get to a show we had tickets to. We signed the papers without really looking over the paperwork like we should have. WE TRUSTED YOUR DEALERSHIP. That was a huge mistake on our part. When we left with the car and got to dinner, we reviewed the terms and then realized that the terms were switched to 84 months instead of 72. The amount financed was 31,500. We were FURIOUS!! We couldn't sleep all night and couldn't wait to get back in to the dealership in the morning. We called Saul within 30 min of leaving the dealership that night. In the morning we went in and Steve was very rude. He LIED and said that was what we agreed to. %^&%$hit. When we asked him where he came up with the price of 31,500 he could not give us an honest answer and said that he had to raise the price because we had no equity even though we came in with a $5000.00 trade. He finally ended by saying " fine, lets unwind the deal" our intentions were to get our Avalance back OR to change the terms. We were upset when we left and immediatly went shopping. We found a great deal at Nick Mayer Kia. Clement and Joe Lopez were amazing. We got a way better deal at a lower interest rate AND. . .. . . . added the extended warranty and the car alarm. Just for the record we will NEVER step foot in your dealership again OR refer anyone there. As a matter a fact we will spread the word how poor your sales mgr is and to not go there.. . . we did have one positive outcome though and we love your Kia Optima. Thank you, Glenn and Sofia Cardwell

buckeye5935

Jan 21, 2012

Bob know his product and does a good job of answering questions. He is very friendly and keeps in touch. Bob is the man to see.

gypsyjody

Jan 21, 2012

Bob was very friendly, very informative and never pushy. He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento while I waited for service to be done.As I was there that day for an oil change when I was talking to Bob and looking at new cars while I waited and I then decided it was time for a new car. Bob made sure the new car was perfect for delivery to me in a very timely manner, assisted me with changing my things from the old car to my new one. I am very happy with the experiance I had with Salazar Kia.

msyolie01

Jan 17, 2012

Right from the first time my daughter and I arrived at the dealership we felt very comfortable (we were there twice)everyone was very friendly and respectful. Bob asked about what type of car I was looking for and listened as I discribed what I had in mind for what I wanted in a vehicle. He showed me what was available and I ended up buying the first car I test drove at a reasonable price. Everyone we spoke with was very helpful and answered my questions to my satisfaction. Overall I am very happy with my choice. I bought a 2012 KIA Sorento. I am just sorry I don't remember the name of everybody that helped me make my choice.

lindyle1

Jan 10, 2012

We have purchased several cars from the Kia Dealership! Bob Acord "Salesperson" was very attentive and an all around pleasant gentleman. He knows what he is talking about and gives you time to decide on your own, without any pressure! We have purchased many, many new cars and feel Bob is the best overall! Bob is a asset to your company. I would buy from him again at Salazar Kia! Thank you! Mr & Mrs. L. Black

cburg50

Jan 9, 2012

Bought my Sorrento over a year ago and got great service when buying and particularly afterward in service, always friendly, service is great, always listen and willing to help. Very professional.

ashleyjburke85

Jan 6, 2012

It was a good experience. I recently had gone to Sands Chevrolet who tried to sell me a 2010 chevy aveo with no warranty and wanted to get a deal to charge me 360 a month and told me all kinds of false stuff and basically i think i should use the world swindle me. So I went to Salazar kia. They were very nice..quick and put me on the first time buyer loan. I am only 26 years old with limited credit and a good work history. Kia by the way has the best first time buyer program on the market with 9% interest. Which is good if you have no credit. Chase offered me a loan at 19 percent interest.Salazar kia filled my tank all the way with gas and gave me free oil changes for the year. I have had the car for four months and just did an oil change and they wash the car to. Very excited at that! haha Overall it was good service and they didnt hound me.

donohod

Dec 20, 2011

This was the most wonderful experience we have ever had purchasing a car. Bob is GREAT. We never felt pressured or rushed. Bob had all the answers to our questions and knew everything about the car. I have told everyone who asks about our new car about Bob, and to go see him. He really took care of us, and I feel not only did we get a new car, we made a friend in Bob. LOVE Salazar Kia...

jshoward58

Dec 17, 2011

Outstanding service from both Ray Garcia and Bob Acord. Understood our needs and very supportive. Wasn't pressured like most dealerships. Very positive attitude from everyone we dealt with. Great reflection on owner and management philosophy.

Tgarcia

Dec 7, 2011

I loved how Micheal went above and beyond his job to keep his customers happy and comfortable as possible.. We were there straight from work with no food and waiting for the process so he went and bought burgers from wendys for us :)

george and ramona

Dec 1, 2011

I would just like to say this was the best experience we had with buying a new car. Bob Acord was just wonderful and went through everything and i feel if i still have any questions about my new Kia Optima i can call him at any time and not feel like im bothering him. Although my husband and Bob did most of the work I am so thrilled with the new car. They both kmew what i would enjoy and why I would enjoy and love this car so much. Thank You Bob for everyting we reaaly appreciate it. You sir deserve a 10 rating in our book. Again Thank Tou very much. George and Ramona Mower

taylorbalderas

Nov 22, 2011

We purchased a Forte & an Optima a couple of weeks ago. Not only are we extremely happy with our vehicles, we wanted to let everyone know what a great experience we had when we purchased them. We have had 2 other Kia's & dealt with two other dealerships...Salazar Kia is head & shoulders above them. In particular, our salesperson, Bob Acord was a pleasure to deal with. What could have been a miserable time was made very easy & fun by Bob. Bob was very open & honest thoughout the sale & we would recommend him to anyone.Not only was Bob goodto work with, but the finance guys were great too. There was no pressure by anyone at the dealership forcing us into something that we weren't really sure of. P Taylor & G Balderas

Don Brown

Nov 2, 2011

We brought our Kia Sedona in for service, as we have the last 3 Kia's we bought from this Kia dealership, we have always been well satisified with their service center, staff & sales people, you might say we were always given the "red carpet treatment", & we recommend Salazar Kia to any & all who wish to use their services, or if they are purchasing a new or used car....Don Brown

prescottie

Nov 1, 2011

I live a 2 hour drive away from dealership. They are always considerate of my time and needs i.e wi-fi internet service. My car always receives excellent service and they are never in a rush when we speak.Servicing my car at Salazar KIA is always a positive experience.

connierispoli

Nov 1, 2011

Chris Johnson has been great helping me get into a newer vehicle than i had!It took us a few times,but with the help of Hector,we did it.Thank you both so much.

skreilly

Oct 26, 2011

It's is just a good place to go. Everyone is nice, they do good service, they are trustworthy, and they are not pushy and sneaky.

Margaret LaScola Freeberg

Oct 23, 2011

The staff members we dealt with couldn't have been more professional, more friendly, nor more concerned with my husband and I getting the vehicle that best fit our needs. Richard was great. Noticing the other staff members as them maneuvered through that busy, busy showroom, they were all smiling. What a concept!!! Smiles at work!!! The Finance manager was also spectacular. And of course, at the end of our purchase Della came by to set up our first oil change. Too bad you coudln't bottle that smile. Congratulations Salazar Kia, you've obviously hired the best people possible. We had a fine time, more like visiting with new friends than a shopping expedition. Again congratulations - we'll be back for service on our BRAND NEW Sorento!!! And yes, we'll tell everyone, about your dealership. You should be proud of your managers, and staff members because they made our experience funk.Thanks againMarge and Cal FreebergRainbow Valley, AZ

Doekesa

Oct 21, 2011

Whenever I have had a problem that needs fixing, these guys are all over it straight away. It is the best customer service experience that I have ever had at a dealership. I feel that they genuinely care about the customer and the quality of their work. I highly recommend this dealership

magelyn

Oct 4, 2011

I came in to test drive a Kia, fell in love with the Soul, and purchased a 2011 from Richard. He was so friendly and helpful! I had not intended to buy, but did because of the great customer service.

mdarmijo

Oct 4, 2011

Amazing service. They helped with all question and also have a kids area. Very kind and is very clean. Will always buy our cars at this dealership. Kia also helped with getting the lowest do interest rate. We take both of our kia to this dealership for service and they wash your car and vaccum it too. All the employees are very nice and say hi.

cwoptima11

Oct 3, 2011

The staff continue to be great and really seem to care about their customers at the sale and after the sale. I will certainly continue to do my business with Salazar Kia and recommend to other folks as well. We may have another purchase in the family coming soon and hope to do the sale with Salazar Kia again!

kings02

Sep 13, 2011

These guys are crooks....Bottom line! I was shopping for a used car and have had three conversations with these clows....Have offered them reasonable offers many times and still nothing. The price of the car has gone down two thousand dollars in the last month and is now UNDER my offer! One guy (stewart) told me to come back when I can afford the car. HAHA what an idiot. Ive already been pre-approved with half cash down. Come talk to me when you get a RESPECTABLE job! Stay away from this car dealership. They are nothing but crooks and just in to squeeze you down for every penny you have. The sales manager from the beginning was like yeah I own the car for 13600....So you mean to tell me that now the car is listed at 13994 that your satisfied in making a measly 394 dollars??!! Yeah right! My point exactly! F*%!!#* douche bags! I wouldnt buy balloons from these guys!

Joe Mackey

Sep 12, 2011

A few weeks ago I took my 2009 Rondo w 24k to Salazar for oil/filter change and nitrogen refill. After it was done, I drove home 4mi and checked the tires. They were still low at 30psi, the oil was still the same worn color, and the oil filter was the same dusty oil filter. This means that neither of these services had been performed at all. When I emailed my complaint to the service mgr, he apologized and told me he would give me 50% off on my 30k service, but did not offer to correct their current service failure. So I went to a Kia competitor who replaced the oil with fresh clean oil, and put on a brand new oil filter the very first time! When I have a choice between a dealer who won't correct their mistakes, and a dealer who does the work right the first time, guess who I'm going back to? Not Salazar!

shannonpress

Aug 17, 2011

I would have to say that my overall experience was not pleasant and I do not plan on returning to this dealership. I feel that the communication from the service manager(s) was lousy. I was not told that the part being replaced was refurbished and being done at a different shop (a non dealer). I was also told by Adrian that I could have my old part, when I picked up my car the part was not there. After talking to the owner (hector) I was told it was a core part and I would have to pay to get the part.WTF!? when I picked up my car it had a dirty windshield (probably from sitting for 3 weeks) when I tried to clean off the dirt my windshield washer fluid was bone dry! I left the dealer and got on the freeway and the car was shaking really bad, I when I inspected the vehicle I notice that one of my tires was super low (it was under 20 PSI). I was very disappointed that they would give me my car back in that condition, I called Hector the owner and he told me to come back and he would check all the fluids and give a multi point inspection, Ill pass, I hope to never have to deal with this dealer ship again. If you decide to bring your vehicle here I would ask for Hector to oversee, he did sound genuine about wanting a good reputation, I dont think the employees here have the same concern.

Liquidassets4fit

Aug 14, 2011

We enjoyed our experience purchasing a new Optima Hybrid. Lou even flowed us home and programmed the car and took over an hour up explain all of the car amenities to us. That was unexpected. The car was clean and filled with gas too!

SteveClark1000

Jul 6, 2011

My first dealings with this dealership was in July 2006. I had a horrible experience with the then Avondale Kia, which I detailed in an earlier review. Last August (2010) I was quite surprised to be contacted by Hector Salazar, new NEW owner (purchased from Michael Crawford, who had purchased it from Avondale Kia) of what is now known as Salazar Kia. I conversed with Hector in both email and phone. He apologized for my experience (of which he had no control) and asked if there was anything he could do to make it right. As 4 years had passed and the past issues were put to rest, I said no. He told me to contact him directly when I was ready to purchase a new vehicle. As I was impressed that Hector took the time to contact me right after he purchased the dealership, I decided to contact him again a week ago and let him know I was ready to purchase a new 2011 Kia Sportage EX. He told me he would make sure I was happy with my purchase. I was then contacted by Tom Reilly, the GM of Salazar Kia. Needless to say, every aspect of the purchase was fantastic. I did my homework (as EVERYONE should do) and knew which vehicle I wanted, the invoice price of the car, what discounts Auto Buy programs were getting, and the real value of my trade in.Every aspect of this buying experience was great. The price we agreed on was considerably lower than the other Auto Buy programs and we agreed on a very good trade in price. I felt no pressure and was even told I could think about it AFTER we agreed on the price. I did, and was back at the dealer in a few hours to make the purchase. I was able to take delivery in a little over an hour after I returned to Salazar. Not only am I now singing the praise of Salazar and highly recommend them, I will most definitely be back to shop them when I'm ready to make my next car purchase.Thanks to Hector for keeping his word and turning around a crappy dealership. Also thanks to Tom and Mike for making this a pleasant buying experience for me.Dealerships are in business to make money. We are trying to save money. Do your homework before you even step in a dealership. Know what you want, know what it's invoice price is, and know what your trade is worth.

kiaman

Jun 17, 2011

I took my serento in for an oil change and they found that my car was leaking fluid and contacted my warranty company put me in a rental and did everything I would highly recommend Salazar to all my friends and family

mtholliday

Apr 5, 2011

I had a power window repaired and I have no problem with the repair. While it was being repaired, I was given a loaner vehicle. The loaner vehicle had a crack at the bottom of the windshield but I didn't report it to the company. When I returned the vehicle, I was told I need to pay for the damage. I ended up splitting the cost of the windshield with the dealership. I wasn't pleased but since I hadn't reported the crack when I took the loaner, I didn't have any way to defend my position. The person I worked with was David Sanchez. Mr. Sanchez ended up making up a story about when and how I returned the vehicle, and when I tried to correct him, he then lied about an earlier conversation we had had, all to back up his story. The sad thing was that his lie didn't have anything to do with whether or not I was responsible for paying the damage. But because of his dishonesty, I won't be a future customer of the dealership.

RF

Mar 9, 2010

Took my Kia Optima in for service. On the KIA Service Evaluation sheet, some of the checked off "good" items in the Technical Section were obviously not looked at. If the items that were obviously in need of attention and not looked at, I can't TRUST that the service was done properly. I will NOT return to Salazar for any service on my vehicle and would advise other Kia owners to have their vehicles serviced elsewhere.

SteveClark1000

Jul 19, 2006

I visited Avondale Kia as part of the Costco purchase program. The Fleet salesman was very friendly and helpful. As I was dealing with the Costco program, the vehicle price was set so there was no nonsense played with the price. They gave me a fair price for my trade (that DID require "games"). The problem is the after-sale communication. I have called my salesman 3 times over a period of 5 days (personally spoke to him) about the "we owe" list of two accessories promised and not available. He promised to check on it and get back to me. Not one call has been returned. This morning I called the Sales Manager and he also promised to get right back to me! Nothing yet. I believe the $200 in accessories promised will NOT be delivered.