Used Cars for Sale at Roger Beasley Mazda in Austin, TX

Garrett Gibbons

Sep 26, 2021

Car dealerships generally are awful. Here are a few reasons why I was impressed with Roger Beasley, and why they got my trust: While I was waiting for something, I watched a man from the service department come out from the shop, holding two filters; he approached a customer who was waiting in the lobby. The employee held up the two filters for the customer and said, "this one is a brand new filter and this one is the nearly-new one in your car. I know that you paid to have the filter replaced, but this thing doesn't need to be replaced, and I'm not taking your money for something that doesn't need to be done." I've seen the opposite scenario play out so many times, it's just something I expect when getting an oil change. They come out, show you your mostly-clean filter, explain why it's so dirty that it must be changed immediately, and they charge a heavy markup. I never thought that I'd see the opposite happen, but there it was, right in front of me. I ended up buying a new car after also looking closely at a few used cars on their lot. Each time we looked at the out the door price, the breakdown was clear and fair and transparent. There was no nonsense related to VIN etching or other unnecessary things that dealers often try to use as excuses to fleece unsuspecting customers. The price was fair, it was accurate, and the process was respectful and painless. This is the sort of dealership that I'd comfortably send my grandma to. That says it all.

Deborah Autry

Sep 23, 2021

Roger Beasley Mazda Central is my "go to" for service on my Mazda 3. I trust them to provide the best recommendations and repairs. They take care of my care and my transportation needs while my car is being serviced. When dropping off and picking up, I'm surrounded by good natured, helpful folks who make it a pleasure to doing business. Smiles, laughs, conversations, and then I'm set to go. The Mazda vehicles I have owned were all purchased from Roger Beasley and they have by far exceeded, mileage wise, any other car I have owned. With the care and service I have received, I expect this one to do the same. Thank you for being My Mazda dealer.

Meagan Gardner

Sep 22, 2021

Couldn't recommend Mazda Central enough, and particularly if you're lucky enough to have Edwin Guzman as your service advisor! I came in for an overall maintenance check on my car, and I was immediately greeted by Edwin and told what to expect for their services. Their waiting area is so nice - lots of coffee options, and huge plush personalized seating to help with social distancing. The technician sent a full video of what he found on my car, and Edwin then proceeded to walk me through step by step what potential services could be provided. In a world where it's so easy to feel like you're given the run-around, Edwin is clearly a pro, and was able to give me straight talk as to what was actually necessary for the vehicle and how the problems would be addressed. They even provided a shuttle ride home! The work was done in about 24 hours, and was fast, efficient, and thorough. Edwin was communicative throughout the process, and I felt like I was getting *excellent service that I could trust* the whole time. While I hope I don't have to go back anytime soon (who ever *wants* car troubles?), I would absolutely go back to this location, and ask for Edwin again. Thank you for the expertise!

Grant McCoy

Sep 5, 2021

I had dealt with Roger Beasley Mitsubishi in the past and knew what I was getting into as far as customer service which is above and beyond my expectations. I came to them seeking information on a difficult situation I was having and they exceeded my expectations. Not only do I like the car, I had a pleasant experience with everyone involved. They were there to help me and make sure I was comfortable and satisfied with the entire experience, which I was. No pushy salesman, no pressure to buy. Only honesty and directness, which I love! If ever the time comes I would definitely go back to a Roger Beasley dealership.

Judy J

Sep 3, 2021

Edwin was a fantastic technician, keeping me apprised of every step of the process. I also really appreciated the service specialist. It is great, how they send a video of their work for you to review. An estimate is also sent via text and email. This communication option it’s so convenient! You know exactly what they’re doing and why they make the recommendations they do. Everything is also explained and reviewed via phone in order for the customer to easily discuss which recommendations they would like to complete at that time. The work was done well and returned on time. Another reason I rated Mazda Central with five stars was the friendly van driver (sorry I didn’t capture his name) and the nice way they updated their waiting area with comfortable chairs (HGTV on the big screen TV was a plus), social distancing, a nice coffee bar, and Chilled water with snacks available. Obviously I am a huge fan. I will definitely take my Mazda back for service and will be asking for Edwin as my technician.