Used Cars for Sale at Route 6 Auto Mall KIA in Swansea, MA

HillaryS

Oct 28, 2015

I came in to get my car serviced for a couple of issues. The Bluetooth buttons on my steering wheel had broken and my rear defroster was nonfunctioning. After fixing the Bluetooth buttons I was told that Kia would not cover the rear window because it was not a "manufacturer defect". The wires were clearly burnt out but they kept insisting that they were damaged and I would have to go back to the dealership where the vehicle was purchased (not a Kia dealer, and who sent me to Route 6 Kia in the first place because the vehicle is still under manufacturer warranty). I have owned the car for less than two months and if this is any indication of how Kia treats their customers, this will definitely be the last time I purchase one.

Grace Costa

Sep 2, 2015

Ronald Rego excellent sales person I recommend all family, friends and coworkers to go see Ronald Rego at Kia Dartmouth, ma

Lisacamry2015

Aug 30, 2015

These people are liars, specifically Julie in the BDC. I told her my situation and what I was hoping to get. I asked numerous times not to make me pack up my 3 kids, on my only day off in the hot summer, with no A/C in my car if my hopes were out of my reach. Several other kia dealerships were honest with me and told me they wouldn't be able to give me everything i wanted. Julie insisted i come in because she "knew" she would be able to get me into the vehicle I wanted at the payment I wanted. I set up an appointment with her, drove 45 mins in the hot hot car with all 3 kids. We get there and ask for Julie and the salesman says " oh that was Julies car that just pulled out". she knew xxxx well she couldn't get me the car and payment I wanted but just wanted me to come in there. Once I was there I got every cheesey used car salesman trick in the book. I left after 10mins. Don't worry though, I got a brand new Camry for LESS then I wanted to pay from Balise Toyota of Warwick. Thanks Bob and Clayton!!! I'll tell everyone I know what a liar Julie is and how great Balise is! Don't go here, they don't deserve your money

Fallynne

Jul 31, 2015

Went in to look for a new car. I was expecting the usual attempt to sell me an over priced used car with sky high miles. Prior to going in a number of people referred me saying this place is different. I looked at the inventory online and the usual asking price in the general area for the same vehicle. The prices lower or about the same. Being sales people they greeted my husband and I right away. I'm a don't mess around get to the point kind of person and salesman Robbie Lovegrove seemed to pick up on that. He offered to walk around and look or go straight to looking at what I could get. I'd rather not test drive or look at something wasting all our time with something I can not afford or want. Right away I was asked if I wanted new or used. I did not think I could get something brand new (just never thought I needed new new). Robbie quickly broke down the pros and cons of both but showing payment differences and warranties, after that new was defiantly something that would be a smart choice. I hate the bargaining game and the waiting. Surprisingly they were really fast and wasted no time. I was hesitant, but they bent to help me. Trading in my old car was super easy. I have had some horrible experiences with car dealers and have witnessed some. This seemed experience has defiantly changed my negative thoughts on dealers. I had anxiety driving onto the lot that morning, but instantly just felt relaxed which was not normal. Robbie was amazing. Happy to say I have a good dealer that I will return to in the future! Love my new Kia Forte!

Kathleen

Jun 22, 2015

It was just an oil change, but, the checkup found that my brakes will have to be serviced at my next visit, they were not at a "dangerous" level but they were going to be needed to be worked on in the future.

Jackinfl

Jun 21, 2015

Just purchase our 2nd car from Route 6 Auto Mall. Bought a 2015 Sorento last year and just purchased a 2015 Soul. Could not be happier with both cars. Dealt with Dave C on both buys and again was treated fairly and with a high degree of professionalism. Would highly recommend both the dealership and the sales person. Thanks for a great experience. Jack

Maria

Jun 19, 2015

To notch! The service representative is a real gem. he is courteous, understanding and knowledgeable. The client feels like he is in good hands.

Kenneth

Jun 16, 2015

Have yet to have any issues with Kia, from the sales team, to the maintenance to the reps on the phone. Always a pleasant experience!

Elzear

Jun 11, 2015

Excellent experience, I would recommend KIA Swansea to my family and friends. The new 2016 KIA Sorento quality is great.

Jennifer

Jun 8, 2015

I could never thank Jerry Benoit enough for helping me. I was having a real tough time and he really went above and beyond and made me very happy. My car is awesome. It rides so smoothly.

Lenora

May 28, 2015

Luis was kind and courteous and very helpful in trying to find me the right car. Mark the general manager went above and beyond expectations. Will recommend Route 6 Kia to friends, family and co-workers. 2nd car we've bought here and I'm sure we'll be back in the future thanks to Luis & Mark.

Brent

May 19, 2015

The service could not be better at Kia of Swansea. Very pleased with the overall experience every time my vehicle is serviced. Have told many people about this because of how rare it truly is to have a company that cares first and foremost about the customers experience.

Edward

May 14, 2015

The service department took my car in a timely manner and really went through all my concerns - treating me like family and making sure my Kia was perfect.

Paul

May 8, 2015

The personnel were friendly & efficient. The person who took care of me was excellent in her job and extremely knowledgeable and explained everything that was done to my car. Couldn't be more pleased.

Stephen

May 7, 2015

Your service advisor was fantastic! Darlene made you feel right at home and was very knowledgeable. My car was done and washed (very much appreciated!) before I knew it! Thank you so very much!

Elaine

Apr 26, 2015

I always have a good experience dealing with Route 6 Kia. From the time I walk into the service dept. till I leave. Always so friendly.

Sharon

Apr 16, 2015

The service staff is extremely pleasant and friendly, especially Darlene. She explains everything before it is done and gives me a quote. Afterward the service is completed, she explains what was done and goes through the vehicle inspection so I know of any potential issues. There is never pressure to get something done nor have a ever felt that I was being taken advantate of being a woman as I have felt with other service places. It is not always convenient getting to the dealership but it is worth it for me.

Brad

Apr 13, 2015

Darlene Pina continues to be a key reason we choose Automall. The cars are great, the sales process is easy, but the service department is who we deal with most often, and why we return. Darlene is friendly, knowledgeable, accommodating, and just a fantastic representative of your brand.

Celso

Apr 9, 2015

Our family was looking for honesty. Someone that listened to our needs and tried to fit us in the best vehicle possible.

Scott

Apr 8, 2015

Good people, trustworthy, excellent service and communication.Easy to make an appointment and the service department always does a check of the entire vehicle and has not tried to sell me unneeded services.

Joseph

Apr 3, 2015

The staff was very pleasant and knowledgable. They made you feel special. Mark and Robbie are my trusted advisors. #1 in my book.

Anna

Apr 2, 2015

Awesome!! Darlene is great & love her spirit! Kia is very lucky to have such a great addition to the team.

Thomas

Mar 29, 2015

Darlene is great! We come from Scituate, RI and never had a bad experience. She always has a car ready for us to run errands while waiting for our service to be done. She is honest and well educated as to our car needs.

Lisa

Mar 26, 2015

I got the car I was looking for at a fair price and the whole transaction only took about an hour.

TammyC

Mar 25, 2015

This was so easy and pleasant. They gave me a great trade in and a great price! I love my KIA Sportage. Great gas mileage and fun to drive!

Elizabeth

Mar 19, 2015

The service department, especially Darlene and Judy, are always courteous and knowledgeable. They let you know what is to be done and keep you abreast of the progress.

John

Mar 17, 2015

Darlene explained the repairs and process the entire way and kept me updated on my vehicles status. I requested a detail and she fit me into the schedule the next day. The car looked brand new when I picked it up and the repairs were a success. One happy Kia owner and a customer for life!! Thanks again

James

Mar 10, 2015

Straight and right to the point. I very much appreciated the courtesy of my time, and also the willingness to keep me as a customer. I felt like I was definitely valued as a customer.

crazchica427

Mar 8, 2015

Route 6 Auto Mall was a great experience! I was recommended and would recommended it to anyone else. Friendly staff, no pressure and honest with the pricing .

MEL

Mar 8, 2015

Route 6 Auto Mall was awesome to deal with, no pressure, friendly staff and great prices. I would and have recommended them to my family and friends.

David

Feb 16, 2015

The service manager is excellent, there were multiple issues with my service not really anyone at the dealerships fault. She took care of everything so welll she's gained my business for life!!

grace

Feb 1, 2015

This is my 3 rd car buying from Kia Auto Mall. They are the best we are never pressured into buying anything and they are always honest and up front with us.Would never go anywhere else. Definately recommend them to family and friends. I have always dealt with Dave he is awesome!

Denise

Jan 31, 2015

This dealership's service department is just as customer friendly as when I bought my car. I tell everyone how good they are.

Mike118

Jan 27, 2015

What a great dealership to buy a car from. They are so low pressure and made it so easy to buy my vehicle. What a great overall experience! I would recommend anyone that is going to be purchasing a vehicle to go to Route 6 Auto Mall KIA. After a lengthy research process Route 6 was not only the first and only dealer to respond they also responded with all of the information I had asked for, additionally Julie went above and beyond to get me additional information to assure me I was going in the right direction with my purchase in getting everything I wanted. Whend I got there I was greeted and felt comfortable instantly. I dealt in the past with several other dealers that rite away gave you that horrible gut feeling. My salesman Robbie was so likable and knowledgeable through the entire process. Mark Franco the General Manager also was very knowledgeable and extremely helpful and explained to me the different options and showed me the best way to make this a smooth transaction while saving the most money. If you are going to buy a vehicle do not sell yourself short and go to any other dealer other than Route 6 Auto Mall KIA! I can promise you that you will not be disappointed or second guessing anything after you buy your vehicle. Thank you Route 6 KIA and keep up the great work!

Dorothy

Jan 26, 2015

Friendly staff, make you feel like your welcome. Not your typical car dealership! Great guys, Peter, Luis, Ian and Roy!

KIAlover

Jan 24, 2015

We searched for a new SUV for months, and test drive several different vehicles. So happy that we stopped at the Route 6 Auto Mall and test drove the Sorento. The atmosphere is relaxing, with no pressure. Richard Bernard was very knowledgeable about the vehicle. We love our new SUV, and are extremely happy with the price negotiated. Great dealership to do business with, and they have a lot of inventory to choose from. Most importantly, they have a lot of financing options to make the vehicle fit your budget.

Jean

Jan 17, 2015

I was on time for my appointment and you took care of me right away. You were fast and very efficient in taking care of my car. I had a nice and comfortable place to wait. I enjoyed my experience with you very much.

Alexis

Jan 10, 2015

On September 6 2014 I had purchased a used 2008 Nissan Sentra from Route 6 Auto mall KIA. I knew there were issues with the rims and steering wheel controls and the dealership promised to fix them for me. What I didnt know was that there a significant safety issue they tried to hide from me. The following morning after purchasing my car I had started my vehicle to be welcomed with a blinking SRS light (airbag light). I was confused as to what this meant so I checked my owners manual. It turns out when this light comes on there is a significant issue with the safety device in the vehicle. I immediately called the dealership to let them know. They told me when my car was brought in they would check it out. A day later I went down to obtain my registration and again reminded them of the light. I told them I wouldnt be able to get an inspection sticker with an issue this big. They gave me a service date for the following week (the day I needed to have an inspection sticker by). I went in for my appointment, expressed my concern and had them look at my car. They told me it was a Nissan issue so they would have to ship it to Nissan. They did though turn the light off so I could obtain my inspection sticker. The following week my car was shipped off to Nissan from the 24th of September till the 1st of October. I was called in to get my car but was unable to take it home because the issue had not been fixed. This incident repeated itself after my car was shipped off from the 1st till the 10th. Again I was unable to take my car home and it was shipped off for a third time from the 10th to the 17th of October. I was able to bring my car home on the 17th to have the light come on a day later. That day I brought my vehicle down to the dealership and expressed my concerns and stated that my car now fit the Used Car Warranty Law which states if an issue/defects occurs 3 or more times and the car is out out commission for 11 or more days, I am entitled to a full refund. I was able to speak with the GM that day who refused to give me the time of day because he had "just come back from vacation." He wouldnt listen to what I had to say and told me to come back the following morning. I did. He again refused to give me the time of day and would not help me. From there I filed for arbitration. The hearing ended in my favor and I am entitled to my refund. Today I had gone down to the dealership (yes this entire process has taken about 4 months) to discuss the process of returning the car and getting my refund. I was told he would be using the entire 21 days they are given to settle this once and for all. I thought I would finally be done with this dealership and the car but the GM refuses to cooperate, instead he choose to be spiteful. I am a college student who has school starting in less then two weeks where I will be commuting from swansea to bridgewater. This GM would rather be spiteful and drag this out then comply with an arbitrators decision and allow me to take my money and buy a car I feel safe driving. I do not recommend this dealership to anyone.

D4Pacheco

Jan 10, 2015

We would like to take the time to thank the RT 6 Auto Mall team and our amazing salesman Gerry for helping us get into our brand new 2015 Kia Sorento. My wife and I were looking to upgrade to a SUV and Gerry was able to find exactly what we wanted and treated us with the up most respect. From start to finish, our buying process was seamless and easy. We can't say enough about Gerry but he was professional, knowledgeable, and so much fun to work with. Thank you for helping us, we will recommend this dealership hands down to anyone we know!

D Pacheco

Jan 10, 2015

We would like to take the time to thank the RT 6 Auto Mall team and our amazing salesman Gerry for helping us get into our brand new 2015 Kia Sorento. My wife and I were looking to upgrade to a SUV and Gerry was able to find exactly what we wanted and treated us with the up most respect. From start to finish, our buying process was seamless and easy. We can't say enough about Gerry but he was professional, knowledgeable, and so much fun to work with. Thank you for helping us, we will recommend this dealership hands down to anyone we know!

Mcanic13

Dec 29, 2014

Thank you for the great buying experience. One of the best easy to deal with dealers and staff I have ever had. Sales person was excellent and very knowledgable. Sales person was Not pushy and helped me find the exact vehicle we were looking for and very straight forward on price without breaking the bank. Would highly recommend and will buy from again.

23tbucket

Dec 17, 2014

We had been looking for a new car for about a month. I had been listening to the commercials on the radio and decided to try out a KIA. Great car, We are very happy with it. We had leather seats installed and they look great. The service was a breeze. Thank You Gerry Benoit, you made this an enjoyable experience.

Linda

Dec 5, 2014

Luis Silva was very helpful & knowledgeable. I was not rushed, pushed or bullied in any way. Luis deserves to be commended on his demeanor and helpfulness to his customers.

Melissa

Nov 22, 2014

Everyone was very personable, I spent a lot of time there, and I didn't feel the "typical" sales "pushiness". They knew I was an educated consumer, I had come in knowing what I wanted, and we were able to work together easily, without all of the "back and forth" hassle. I also want to note that I had test driven several cars, and had experiences at many dealerships, and can say this this one was one of the more pleasant experiences!

Christopher

Nov 21, 2014

The woman at the service desk is awesome. Shes extremely nice, personable, and has a great attitude. She always makes me feel like a valued customer.

Marie

Nov 11, 2014

Liked getting a time to come in that was good for my schedule and my car washed when done with service. The service people are friendly and helpful. Enjoyed a coffee in the lounge area while waiting. They always take good care of my car!

Sharon

Oct 31, 2014

The service writer saved me some $ on a rotation that was not nessary at the time.This is my seconed car purchased from Swansea.

Paula

Oct 10, 2014

I loved that Judy from the service department kept us updated on our Kia Optima's progress while being serviced and made sure we were not inconvienced at all by dropping my car off at my home when it was finished because I was unable to pick it up. Great customer service!!!

Manuel

Oct 5, 2014

I was extraordinarily impressed. I feel so welcome in Kia of Swansea whenever I go their. They make you feel like a family.

Jeffrey

Sep 17, 2014

Just in for a routine oil change but Darleen always makes me feel welcome and that my minivan is important to them. She does a great job.

Larry

Sep 14, 2014

over the years, my wife and i have bought 9 new and used cars at RT. 6 AUTOMALL/KIA. No wonder why we go there. We told them we were looking for a 2012 Honda Pilot EX-L and they went to the auction and found one!! Also, buying a new Kia or a current used car is a breeze. You can test drive a car whenever you want and they don't pressure you to buy a car. Also, Luis Silva and Mark Franco (GM) were so great to deal with!

Scott

Sep 13, 2014

The whole car buying experience from the first web site inquiry right down to delivery went smooth as silk. I got my daughter the car she wanted in the color she wanted for a good price.

Preston

Sep 12, 2014

Darlene in the Service Department is an angel and I so enjoy having her take care of my Kia scheduling. I also purchased an extended warranty from Roy and he was kind, professional and considerate. All in all, I am very satisfied with my recent visit with Kia.

Emily

Sep 12, 2014

The overall experience was great. I had no problems, they just had a hard time figuring out what was wrong with the TPMS sensor on my 2014 Sportage. Therefore it took a number of times going back and fourth but I totally understood since it was a rare malfunction.

Kevret

Sep 12, 2014

All service expectations were met professionally, on time and in a friendly caring manner. I am a contented Kia owner since 2002. Started with a 2002 Kia Sportage, 2013 Kia Soul and just yesterday, upgraded to a 2015 Kia Soul.

Linda W

Sep 12, 2014

From my first experience with Rte. 6 Auto Mall, I've been a fan of that dealership. Due to a mishap in a family member's life (one that I had co-signed a car loan for), I found myself financially responsible for two vehicles - my own 2013 KIA Soul as well as a Nissan Sentra. I contacted my favorite salesperson, Pete L. at Rte. 6 Auto Mall with this dilemma and asked for ideas on what I could do to solve this issue. With input from Mike F., Gen. Mgr., a plan emerged that allowed me to dispose of both vehicles and got me into a 2014 KIA Soul. I now have ONE car - with a payment I can afford - and an even stronger feeling of trust for this Team ! Knowing they always have my best interest and satisfaction in mind is invaluable to me. My Thanks to the Ladies & Gentlemen at Rte.6 Auto Mall.

Doreen O.

Aug 31, 2014

The staff are Excellent, they are Pleasant, Knowledgeable, Helpful, can't say enough. Best dealership I went to on my search for a new car.

Fernando

Aug 30, 2014

professional eager to help and went out of the way to go the extra mile and give us plates to take our car home the same day. David was awesome.

EBKelly

Aug 20, 2014

Dealership facility is immaculate and pleasant to visit. Salesman (Josh) is knowledgeable, professional and pleasant. Every staff member we met was extremely professional and friendly. We did not feel pressured which can be the case in too many establishments. Most important, we got a great deal on a great car!

Kristie

Aug 19, 2014

The sales department was excellent to work with. Josh was very knowledgeable. He made me feel very comfortable and went above and beyond.

Cheryl

Aug 19, 2014

I arrived early with grandchildren (didn't expect to have them along) and asked if my car could be taken early. They said they were really busy but the next thing I new my car was being driven in for service. I couldn't be more thankful and appreciative. Great service and wonderful people.

leslieavila311

Aug 18, 2014

I had a great experience when purchasing my new Kia Soul from this dealership. Our salesman was fantastic and made everything seem easy. Everything went smoothly and I had my car in 2 days.

Michelle

Aug 13, 2014

I didn't keep getting phone calls. I was given information and time to think it over. I didn't feel pressured or rushed into anything.

rshardow

Aug 9, 2014

Despite the price and i mean they could have reduce some of it, the overall service was great. The moment I walk in i was met with a smile which is a big deal to me and the way they spoke with me. Dave, who assisted me took my cry into consideration and offered me something i was really looking for with the help of his supervisor. They both took their time and gave me a deal whether it was great or not, well i am not an expertise in cars. Overall, i was happy with their service and so far, I am enjoying my new but used car.

Harold

Aug 4, 2014

No pressure, very friendly. Mark and richie were great long with Sales manager were very helpfull even after the sale

jax14

Jul 27, 2014

I have been shopping around for about 1 month via the internet and visiting dealerships from RI, Ct, and Ma. I have to say from the minute I pulled into the lot even in the pouring rain I was greeted with a wave and a smile. Robbie Lovegrove went out of his way to make my experience best possible and to get me the car of my dreams within my budget. I had spent hours in other dealerships and i drove out of Rt.6 in under an hour. Best car purchase experience of my life!!

Markster

Jul 23, 2014

Stopped in with a friend to look at what they had to offer. Salesman Rich was very helpful and not pushy. We shopped around and had some real bad experiences with other dealers, so I was a little tough with him but he took it in great stride and remained very respectful and helpful. We ended up buying 2 cars and have had great experiences so far with the other salesmen, management & financial personnel. I went in today to pick up my registration and asked a question on how something on the dashboard worked and 2 salesmen and manager came out to help me..Excellent customer service and all around great group of people! Thanks

Roy - Rehoboth

Jul 14, 2014

My wife and I were interested in the Kia Optima. Gerry B. met us at the door. He asked us a few questions about what we looking for. Next thing you know he handed us the keys to an Optima and told us to take it for a drive, He insisted we drive it without him. We had not experienced this before. This was great because my wife and I both drove the car and we were able to talk freely. We got back to the dealership and Gerry introduced us to Mark Franco(General Manger) we all talked awhile and there was no pressure. We felt that we could get up and leave at any time. We spoke about our trade and came to a final price. The deal was done, that simple. We left with the car the same day. Both gentlemen were knowledgeable, professional and friendly. I would recommend friends and family visit them when looking for a new or used car. We're glad to be part of the Route 6 Automall family.

Sara Mc Shane

Jul 14, 2014

What a great experience !!! I drove into this dealership without my husband, hoping I could get information on the Kia Soul, and also to try and get the best deal. Well, I had a wonderful experience with my salesman, Peter Lovegrove, he was patient, kind and professional. Being a women alone on this "mission" I really thought that it would not work out so well, but it did!! I drove home in a brand new 2014 Kia Soul pretty quickly, and loving it !!!!

Patricia

Jul 12, 2014

The employees all ways go out of their way to make sure that the customer is satisfied . Visiting Route Six is always a pleasant experience. Until I found Route Six I never enjoyed buying a vehicle because of the way most dealers treat their customers but the people at Route Six make it a very enjoyable experience.

Carolyn

Jul 3, 2014

An unexpected flat tire needed a fix. When i called service, I was told to come right in. The fix was made plus a car wash as well. Exemplary service indeed. Kudoos to the person who takes the service calls; she is great.

Mthope713

Jun 27, 2014

Sitting down with the sales rep I was not pressured.

William

Jun 26, 2014

I'm always treated with respect. Everything is explained before the work is done. Darlene goes out of her way to make sure that my car is operating at its maximum and looks at all recalls and safety issues.

Linda

Jun 20, 2014

Salesperson was very helpful and courteous and took time to explain the vehicle and take care of my trade in the same day

clarissefalmeida

Jun 13, 2014

The best experience I have had buying a new or used car. I would recommend any one looking to purchase a new/used vehicle come here. David Correia was exceptional.

Sharon

Jun 12, 2014

The people are very nice. Doreen was excellent. My car was done quickly. They washed it afterwards and vacuumed. I never feel pressured for extras I don't need.

Donald

Jun 12, 2014

Peter lonegrove was unbelievable personto work with. I would give him bussiness all day. Great guy you can tell he cares about the company and the customer

John

Jun 8, 2014

The service and sales people we worked with were personable and professional in all ways. They not only met our expectations, but exceeded them!

Christine

Jun 5, 2014

I enjoy talking to the people that work at Route 6 Auto Mall Kia in Swansea. They are very personable and knowledgeable. Also to note, the area is spotless......

Francis

Jun 5, 2014

Everyone is always so nice and friendly. Darline, at the front desk, keeps me informed as to what's going on. Service is quick and accurate. The car washes are a great touch aswell.

Joseph

Jun 1, 2014

We had the opportunity of meeting Darleen Pina (Service Consultant)she is a great person and a valuable asset to your team. She made us feel comfortable and took very good care of informing us of the steps needed to hopefully fix our car. We understand that she did not want to step on anyones toes and referred us back to the Kia of Dartmouth; one for our convenience and two because they would be more able to hopefully help us since we did in away buy the KIA from them when they were on Bellville Ave. in New Bedford. We just wished that she would be the one taking care of us because she seemed to be more concerned of taking care of our situation with our KIA. Once again thank you, Darleen.

Anthony

May 30, 2014

Darlenes knowledge of KIA'S which is important to me.She is extremely courteous and ,friendly. after my service was done I received my vehicle back nice and clean. thank you TONY.

Donna

May 30, 2014

Staff is always friendly. Dealership is close. Salesman who sold me thevehicle called me to tell me it had been a year and that I had a free detailing. So I made the appointment and had my tires rotated and oil changed as well.

Shannon

May 29, 2014

Always friendly an helpful. All of my services they have notified me of things that will need attention soon as well as keeping me updated on recalls etc.

Jane

May 29, 2014

Darlene is always very friendly and informative. I like that you also give me an idea of how much it will cost for my next maintenance visit. I am very satisfied with everything.

Cynthia

May 29, 2014

I had a problem with my sunroof. Service was able to take it in right away and set me up woth a loaner.

Christine

May 28, 2014

Dave C. and his colleagues listened to my needs. My 2001 Kia Sportage's cross member bar had rotted & I needed a car FAST! They explained all aspects of leasing & worked with me on the #s that fit my situation.

Sammyob13

May 24, 2014

Been doing a lot of research looking for a new vehicle, Kia Sorento was something we were very interested in. So we decided to go local, and went to Auto Mall on rt 6. Everyone was was very friendly, and the customer service was excellent! We had Peter Lovegrove who really took the time to listen to our needs. We negotiated, and they worked with our numbers. Couldn't be happier!!!! They made the experience very easy ,and stress free!!!!Thanks so much,Linda Kuehl and Ken O'Brien

anita.coelho1

Apr 24, 2014

We were greeted with professionalism as well as friendliness it was clear that getting our needs met were top priority and you cant beat the gold rewards card they give you.best dealership ever Victor and anita coelho

Stubbs1949

Apr 24, 2014

This is our second purchase with Route 6 Auto Mall/Kia. Both experiences have been great! We are very happy with our purchase and the great sales staff that do not pressure you but help you find what you are looking for. We would refer Route 6 Auto Mall to our friends and family!

Christina

Apr 6, 2014

I am not an easy person to deal with, I'm always in a rush and don't have a lot of time to spend on anything. I absolutely HATE the car buying experience. The entire staff made everything easy. I told them I had to be out the door by a certain time, they made it happen. They made me feel welcome to come back if anything was amiss in my rush. Family-like atmosphere. I would not hesitate to return or send friends and family. Great group!

James

Apr 5, 2014

We were greeted with a smile. Everyone was so helpful and pleasant. We had a wonderful experience. Amancio went out of his way to help us. He was very patient and answered all of our questions.

Jane

Apr 5, 2014

No high pressure, friendly, appreciated customer business, the price was right, and the vehicle suited our needs . . .so, thanks!

Michael

Apr 1, 2014

Richard and Mark were determined to make me happy. They were very helpful in putting a package together that was affordable for me while also meeting all my specific needs for a new vehicle. Quick handling of all the extras - insurance transfer, registry matters, etc. was also very helpful.

Eugene

Mar 29, 2014

I thought Richard Bernard was a pleasure to work with he new his product and went out of his way to help us. so much so we bought 2 suv.You as a company are very lucky to have some one like richard working for you .He gives kia a a good name.

William

Mar 22, 2014

Treatment by sales rep (Richard Bernard) was extremely helpful. He along with the other personnel were very professional and knowledgeable.Richard knew what I was looking for and we went in that direction, there was no pressure asserted to try to sell me something more. All in all a very pleasant experience.Thank you to all.

SteveC

Mar 21, 2014

This was the best experience by far. My salesman Dave Correia was very helpful & informative thru out the whole process and with the help of the GM Marco Franco we were able to upgrade our vehicle choice on budget with the right numbers. It was a great experience from the Internet inquiry right to delivery. Recommend everyone to start their car search here first, you won't be disappointed.

Paula

Mar 15, 2014

I loved that I could comunicate with a salesperson on the internet to find out about lease promotions in what I was interested in and how much I was willing to spend a month prior to going to the Kia dealership to pick up my new car. It was my first Kia purchase and I was totally satisfied when I was done with the transaction.

ski1943

Mar 9, 2014

We were very satisfied with our recent experience with the service department. We had a flat tire over the weekend, and called in to order a tire and Darleen had it ready for us on Monday morning! As always, it was a great experience! Robbie is always great too! He is very friendly and courteous, every time we visit!Jeannine & Steve

wrl799

Mar 9, 2014

Hi, While being in the market for a used small sports utility vehicle, I went to other dealerships to test drive a Kia Sportage, and then went to Route 6 Automall for the best prices. The online shopping was easy, the pictures, the description, were spot on. They worked out a great deal for me. And brought my wife back there a few months later and bought a 2013 Optima, Highly would recommend Route 6 Kia, Thanks Bill

Kathi6268

Mar 4, 2014

had an awesome experience today at Route 6 Auto Mall Kia Swansea, Mass, as soon as we parked the car and got out we were greeted by Richard Barnard very friendly sales person. Richard did everything he could to help me get the car that i wanted. I will recommend this dealership to all my friends and family.

susanthi

Mar 2, 2014

We were past customers of a Kia Auto Mall having a 2012 Soul even though we liked the Soul we wanted something with more cargo room. We revisted the Kia Auto Mall due to our positive past experience and tried out the 2014 Kia Sportage and found it more roomier. Both my husband and I was very pleased with the dealership and the service we received. When it came time to purchasing the vehicle both the sales manager Ian and the salesperson Richie were very professional, fair and knowledgeable . We were very happy with the purchase and made the experience pleasant.

brandibell9999

Feb 24, 2014

The moment I walked in,I was greeted with a smile. I told Luis what I was looking for,he walked me out to the lot,showed me my options. I picked the car I wanted,we then went back inside and crunched some numbers. I told him what I could afford for monthly payment and he made it happen. I have bought cars in the past and was extremely annoyed with the salesmen and the dealerships. Luis was awesome and friendly. Everyone in the dealership was friendly and attentive.I will definitely recommend this dealership.

Robert

Feb 22, 2014

With all of our financial obstacles I am truly impressed will the deal we got purchasing two vehicles. I would also like to mention due to multiple snow storms during the process two salesman worked together for a truly pleasant experience. Thank you Dave and Louie.

robert1226

Feb 18, 2014

My Daughter went there about 6 month ago. She told my husband and I to go there . They will be very helpful to help us buy a new car. They gave me what I own on my old car and some. They were so Friendly . I would tell everyone to go there the service was great. Even the asit. manager and loan officer was great and friendly.

benjimast0408

Feb 16, 2014

Great dealership! Extremely professional & courteous. Kia was one of 3 cars we were looking at. We fell in love with our Rio & dealership was so great we decided to buy there.

jecki

Feb 4, 2014

I saw a car advertised at the dealership online. I went to the dealership with that car in mind and the budget I could afford. The salesman and the manager worked the numbers with me and I was very happy with the resulting deal. I bought the car I wanted and stayed in my budget. I felt valued and respected which was a nice surprise. I recommend this dealership and my salesman, Richard B.

Monica

Feb 1, 2014

Robbie was so down to earth and not pushy at all - like other dealerships. He went out of his way to make me happy and find the perfect car. Also when I went back to have my remote start installed, everyone was extremely nice and went out of their way for me.

Anthony

Jan 18, 2014

no pressure, no holding my keys hostage like other dealers, a very simple negotiatans process, discuss my trade in. no what you want. I wanted a new kia sportage, then my salesperson DAVE CORRIEA,took me for a test drive,showed me everything I'd need to no about the 2014 sportage, Dave was very informative,very knowladgeable,on the vehicle.then we sat for a brief time and came to terms on my new 2014 SUV. I was Pleased. RT6 AUTO, has a nice size inventory, so it made it easy on making a selection I loved the no Haggling for five hrs. like some other dealers. WE were done in less than 2 hrs, and I was driving home with my new sportage. I'd like to add that I live in northern RI, I have other Kia Dealers to choose from. I chose RT 6 Auto Mall Because my previous overall experience with there honesty, sales experience,and PRICING is worth me driving 35 miles. THANKS again DAVE CORRIEA and STAFF. A.REED SMITHFIELD RI.

Jean

Jan 10, 2014

I got a very nice car at affordable payments and was very impressed with how hard everyone worked to get me this very nice car.

RonRamos

Dec 11, 2013

Mr. Silva was very pleasant and knowledgable and extremely helpful in helping us get the best deal and car for our money. Everything was up front and no gimmicks. I would recommend this dealership to everyone.

MikeHS

Aug 30, 2013

I found this dealership to be striving to please the customer. they did not use power sales, they stayed within predetermined guidelines I had set, the we pleasant, personable and striving to please the client (me)

JWestgate

Aug 25, 2013

I brought my 21 year old for his first car buying experience at a dealership. He was very nervous but Mark was so patient with him and made him feel at ease. My son left with a very nice vehicle and peace of mind knowing that he just purchased a fantastic vehicle. No more shoveling money into a jalopy. Everyone from sales to business office and service advisor (who we happened to meet while waiting for financing) was a pleasure to deal with. Wish I had bought my own vehicle here...Next time for sure.

sonny78

Mar 18, 2013

Me and my wife took the drive from Smithfield RI to Somerset because of the advertising we saw on tv. The salesman was very good, but I dont want to mention his name and get into trouble. The environment felt uneasy when we sat down and the Managers were at the front desk making lewd and obscene jokes. Wouldn't mind if I was alone , but there was also another family in there. The salesman kept going back and forth with the manager who kept making snide remarks. He eventually came over and not only insulted us but basically said that we were stupid, and then the other manager at the desk blurted something like sekana in another language. Wouldnt recommend to my worst enemy.

lindsaytasse

Mar 12, 2013

For first time buyers I was expecting to leave the car lot paying thousands more and exhausted and stressed. HOWEVER, I left Route 6 Auto Mall exactly the opposite so I was pleasantly surprised! Dave was our expert Kia dealer and helped us leave with a brand new Soul that we could afford, plus helped us add some perks for thousands less! Sound too good to be true? Not at all! In fact the entire staff was very friendly and made us feel more like family. We felt very comfortable throughout the entire buying process and were even offered drinks and snacks and with Dave's great eye contact and sense o humor we were put at ease. I have heard rumors about other dealerships and even have family in this type of business so I expected to be surrounded by vultures and wake up with buyers remorse. NOT HERE! You will not leave disappointed or short changed, you will leave with confidence and joy, trust me: There is no other place to go, you will not regret your car buying experience or lifetime of service at Route 6!!!

Lindsay

Mar 12, 2013

The entire Route 6 Auto Mall experts will make you feel like family. Dave has good eye contact, great sense of humor and went out of his way to make us feel comfortable with our purchase as well as relaxed through the purchasing process. Chris, Mike and Roy helped us tremendously by answering all of our questions as new buyers and making purchasing a new vehicle EASY. I went to emphasize that EVERYONE is friendly and has great customer service skills: VERY professional and respectful.

LukeBayside27

Oct 28, 2012

Dealt with Mark Franco and Dave in sales nice, friendly people. Nice place love it at RT 6 Automall/KIA

Aftika

Jul 21, 2012

Friendly and helpful sales associate helped me find exactly the vehicle I wanted. They located the model and color Sportage I wanted and had it in my hands two days later. I was given the full Kelly Blue Book trade in value for my car. Financing could not have been easier. There were no high pressure tactics as I have encountered in other dealerships. I would recommend them to anyone.

liberty06

Oct 29, 2011

The sales associates are helpful when buying a vehicle. They gave me more for my trade in and I got the price I wanted for my new vehicle. The service dept is great and everyone is friendly.