Used Cars for Sale at San Francisco Honda in SF, CA

Ellen Ong

Sep 23, 2021

This review is mainly for James Yu, who has been nothing short of amazing as our sales consultant. He was not only very kind and patient as he addressed our various concerns and questions about our vehicles of interest. I especially appreciated how James and the team at Honda SF were not aggressive in pressuring us to purchase on the spot and were very upfront about the cost breakdown. James and everyone helped made our experience at Honda SF very seamless and easy! Thanks so much!

Sharita Williams

Sep 10, 2021

I want to Thank Jadon ,James and especially Van the General Manager for working with me. You guys were very honest with me and truly valued me as a customer. I almost gave up on Honda until I met you guys. Thank you again! I appreciate you guys🙂 Excellent customer service.

Santosh Gurung

Aug 5, 2021

Thanks, Greg Masangkay! Your assistance with the service on my Honda Pilot on July 26, 2021 was greatly appreciated. We had an issue with trans fluid costs while I was there for regular service. The original plan was supposed to cover the entire cost, but for some reason the service center thought the price was too low. In an effort to resolve the issue, Greg talked to their supervisor and management team. Throughout the process, he listened to me and had my best interests at heart. Excellent customer service is something I appreciate. Hopefully we can catch up soon.

don Sayarot

Sep 17, 2021

Highly recommend! Giancarlo went above and beyond to make everything go smoothly! Car is amazing!

Prune and Leo

Jun 27, 2021

❌ Beware of their questionable sales techniques ❌ I went there with my pregnant wife to lease a car and the salesman talked with us for a few minutes, took us for a test drive provide us some estimate quotes on paper. At the end of the appointment, we asked him to send us the quote, he said yes. The next day we did not receive any quote, asked again and again over the phone, text, other salesmen, they always say yes but never send anything. I was not trying to lower the prices or anything, I just wanted to have an email with a price so I can compare prices for different models.. The manager told me after a week, that they don’t provide quotes. I really don’t understand why it is confidential to get a baseline of prices available for potential customer. Do you ever shop and don’t get the price of something you want to buy/lease? If yes, that is 100% a scam. If you don’t want to leave a trace of something you sell, it is probably somehow illegal. This dealership is so shady and dishonest, I would strongly suggest you bring your business elsewhere. As a note some other dealership (other brands) have no issue sending us quotes, so it’s very specific to Honda and their questionable sales techniques. It is so unprofessional, and it felt uncomfortable to in such a respectable place and have the feeling to be scammed. If this review is still online, they didn’t call me to apologize for their behavior toward my wife and I.