Used Cars for Sale at Scott Clark Honda in Charlotte, NC

Kelly1791

Nov 28, 2016

Steve took great care of me. I felt like I was his number one priority. He listened to what I needed and took great care to help me. He had my car in and out in a timely fashion.

Peter

Nov 26, 2016

Steve was extremely helpful and explained everything thoroughly and courteously. The work was done in a timely manner and the ride home was a nice service too. Time estimates were accurate and the overall experience was very positive.

Burzynski5

Nov 23, 2016

Found the car we were interested in through an internet search. Worked with John Miller, Internet Sales Manager, at Scott Clark Honda. He made the used car purchase experience a painless one. Very knowledgeable about the inventory on hand. Did not pressure us to purchase any other car than the one we were interested in. Worked with us on the price. Just a pleasure to interact with. Well spoken, kind, and professional. Had mechanical/service experience as well. Would not hesitate to recommend Mr. Miller and Scott Clark Honda for a car purchase, new or used. The dealership is brand new, the service area is spotlessly clean.....very impressive! You can relax comfortably while your car is being maintained with a full, unobstructed view of the maintenance area. Just an all-around, thumbs-up experience.

CRV diana2

Nov 22, 2016

Eric Watts was very professional and sets an example of excellent customer service. He was knowledgeable and was a great listener. The finance experience could use some improvement. I was put out when Glen in Finance presented the first deal to me without running my credit supposedly. Offered a high payment with 4.99% interest when I qualified for 0.9%. It would be nice to know that you had the best interest of the customer in mind rather than making them feel they are being taken advantage of. I am a repeat customer to Scott Clark and if that was your vision you would certainly have many more repeat customers. The finance process took too long. I had to wait at least an hour or more after the deal was done to begin finance paperwork.

Jmsalston

Nov 22, 2016

I appreciated Steve's fast service and keeping me informed about my vehicle. He was super helpful with the kids too. I also appreciated the quick service. My car continues to ride like a dream!

Venky

Nov 21, 2016

The team was patient and understood what I wanted and walked me through the process all along. Great pleasure dealing with them . Will always recommend my friends

new honda owner

Nov 20, 2016

This afternoon I purchased a vehicle from Scott Clark Honda. Like many people I am often wary of dealerships and car salespeople. I expected to be given the run around and to have to work too hard to get a decent deal. My experience today was the exact opposite. Everybody I met at the dealership was friendly and worked with me to get a great deal that was fair for all involved. I cannot recommend this dealership enough particularly Charles Johnson and Kevin Brown, my primary sales contacts.

New Honda Owner

Nov 20, 2016

This afternoon I purchased a vehicle from Scott Clark Honda. Like many people I am often wary of dealerships and car salespeople. I expected to be given the run around and to have to work too hard to get a decent deal. My experience today was the exact opposite. Everybody I met at the dealership was friendly and worked with me to get a great deal that was fair for all involved. I cannot recommend this dealership enough particularly Charles Johnson and Kevin Brown, my primary sales contacts.

Doug

Nov 19, 2016

Great experience with Jesse and Scott and Glenn and the rest of the team. Excellent sales experience. Leased a Civic, got a very good deal. Took time to go over every detail and question we had and were extremely analytical people so that says a lot. Would recommend visiting this dealership to anyone considering a Honda or similar brand.

Impressed Customer

Nov 19, 2016

William Young was extremely helpful with our purchase. William helped us from the minute we pulled up. William never rushed us or made us feel pressured. William was also extremely knowledgeable about the vehicle we purchased. All Scott Clark Honda associates we encounter were polite, helpful and very professional.

kd1127

Nov 17, 2016

My husband and I traveled from Columbia, SC to purchase a 2007 Honda Odyssey from Scott Clark Honda. We were first time car-buyers and it must have shown. While meeting with Carlos in their finance department we were told that in order to obtain the financing offered by Wells Fargo (at 4.9% APR) we would be required to purchase an extended warranty through AUL for $2500. The justification given was that banks want to be safe from problems that older cars often pose. As I have discovered, this is a scam and it is illegal no bank can require you to purchase a service contract/extended warranty to gain financing. Austin was our sales associate that day and rattled off features the van didnt have and made promises he didnt keep. When he told us everything was in working condition, we took him at his word. The reality was the van had a tail light out and a broken AC, which the warranty didnt cover. Incidentally, it was our attempt to refinance the van in order to get out of a worthless warranty that led us to the realization that we were scammed. These are mistakes we wont make again regardless of where we buy a car. However, I can assure you, we wont ever return to this dealership. We learned a lot from our experience at Scott Clark Honda dealership and for all the wrong reasons!

Curt

Nov 16, 2016

This is the first Honda I have ever purchased and my first experience with Scott Clark Honda. I worked with Cynthia Santana and she struck the perfect balance as a sales agent and is extremely responsive. She knows her cars and Scott Clark Honda is fortunate to have her on the team.I love the car, and thanks to Cynthia for 'selling' me on the vehicle.Curt

zgardon

Nov 16, 2016

ALEX out sales guy was great as well as the whole team. Sara also did a great job delivering the car. Sales manger was top notch as well

Falute

Nov 16, 2016

I was very pleased not to have to haggle over the cost of my car. My salesman was very knowledgeable and well informed while answering all of my inquiries.

Mark 123

Nov 16, 2016

Very knowledgeable sales person (William Young) who was helpful but not overbearing. The Finance Manager (Emad Fahmy) was very helpful. Overall a very good experience.

Shakira127at

Nov 12, 2016

I had the best service. Salesman Eric Watts was very knowledgeable, patient and honest. He made sure I chose a car that I really enjoyed and that fit my situation.

Satisfied

Nov 12, 2016

The associate was accommodating and customer-focused. His top priority was for me to leave happy, hopefully with a car, but he wasn't pushy and listened.

JONATHAN BUTLER

Nov 11, 2016

My salesman Brandon Fergueson went out of his way to figure out exactly what I wanted. He showed me numerous cars that fit into what I was looking for. We went on a few test drives and even drove to my wife's job to get her thumbs up. Brandon made the car buying experience very pleasant. The finance manager recognized he could possibly get us a better interest rate than what we weee already getting and he was right. Although I rarely trust people in the car sales industry they made me a believer.

Puma1987

Nov 10, 2016

They have a good deal to people and try to help as much as they can and always with a smilealways help you find the best option

m

Nov 9, 2016

Took great care of me as fast as they could. Chris in Service kept me up on the progress which was much appreciated. He is an asset to your dealership!

JohbronArts

Nov 5, 2016

The staff at Scott Clark Honda are very (PPP-K Polite, Patient, Professional and very Knowledgeable). I purchased a 2016 HR-V, but I wasn't satisfied. I really wanted the 2017 HR-V. So, the sales manager: Chad Fickert worked diligently to satisfied me. My original salesperson: JR Difalco was excellent, too. But, I was a woman who was difficult to please to say the least. Chad promised me that when a 2017 HR-V arrives it's mine. 3 months later, several trips back to SCH and 10,000miles later.. It came a brand new 2017 Honda HR-V still wrapped in plastic. And, no matter how many times I came back the young lady at the front desk Ms Samantha Pierre alwayed greeted me with a warm Southern Smile and hospitality. Sales Manager: Chad Fickert along with a new young salesman Brandon Ferguson took care of me and my mother with Kid-Gloves. Making sure that when I drive off this time in my shiny black new 2017 Honda HR-V EX-L NAVI AWD that I was happy and satisfied. And, I was.. grinning from ear to ear like a kid on xmas day. And, whenever I didn't understand something Chad assured me that I am more than welcomed to come back and ask questions. Scott Clark Honda has won me over. And, I'm hard to please. Thanks to the ENTIRE Scott Clark Honda STAFF. johbronarts 2016

JohbronArts

Nov 5, 2016

The staff at Scott Clark Honda are very (PPP-K Polite, Patient, Professional and very Knowledgeable). I purchased a 2016 HR-V, but I wasn't satisfied. I really wanted the 2017 HR-V. So, the sales manager: Chad Fickert worked diligently to satisfied me. My original salesperson: JR Difalco was excellent, too. But, I was a woman who was difficult to please to say the least. Chad promised me that when a 2017 HR-V arrives it's mine. 3 months later, several trips back to SCH and 10,000miles later.. It came a brand new 2017 Honda HR-V still wrapped in plastic. And, no matter how many times I came back the young lady at the front desk Ms Samantha Pierre alwayed greeted me with a warm Southern Smile and hospitality. Sales Manager: Chad Fickert along with a new young salesman Brandon Ferguson took care of me and my mother with Kid-Gloves. Making sure that when I drive off this time in my shiny black new 2017 Honda HR-V EX-L NAVI AWD that I was happy and satisfied. And, I was.. grinning from ear to ear like a kid on xmas day. And, whenever I didn't understand something Chad assured me that I am more than welcomed to come back and ask questions. Scott Clark Honda has won me over. And, I'm hard to please. Thanks to the ENTIRE Scott Clark Honda STAFF. johbronarts 2016

Pbarrw

Nov 3, 2016

I just moved to Charlotte from Utah and was looking for a good used car at a reasonable price and finding a Scott Clark Honda was exactly what I was looking for. Amanda, the sales person that helped me was perfect,, listened to my needs, found the perfect car at the right price and 2 hours later I am back home and very happy with the car. It really was the best car buying experience I have ever had in my 30+ years of driving. Thanks again Amanda and Scott Clark Honda

Letsgomets

Nov 3, 2016

Scott Clark Honda has the best people! My service advisor Chris was very efficient and personable. I took up a lot of his time with questions because I don't know a thing about cars but he explained everything to me. Very pleased!

Angella P

Nov 2, 2016

I searched high and low for the new hatchback model in a manual. I found the car at 9:00 am on Monday morning. I live over 100 miles from the dealership. So I just knew I would have to wait for the weekend to get my car. NOPE! Glenn, the sales manager worked out all the details with me over the phone. I got a great deal, financing, and the car all done the same day! YES! They delivered the car to me. I received my car, in my driveway at 9:30 pm Monday night! I'm blow away at the incredible experience I had. If you don't live in the area- don't let that stop you. Glenn will make it happen for you. I couldn't be happier! Best car buying experience EVER!

Mcrutchf

Nov 2, 2016

I've been here a few times and have had a few horror stories- but. I finally got a good service advisor who I think took care of my needs quick and with ease

AngellaPolson

Nov 2, 2016

I searched high and low for the new hatchback model in a manual. I found the car at 9:00 am on Monday morning. I live over 100 miles from the dealership. So I just knew I would have to wait for the weekend to get my car. NOPE! Glenn, the sales manager worked out all the details with me over the phone. I got a great deal, financing, and the car all done the same day! YES! They delivered the car to me. I received my car, in my driveway at 9:30 pm Monday night! I'm blow away at the incredible experience I had. If you don't live in the area- don't let that stop you. Glenn will make it happen for you. I couldn't be happier! Best car buying experience EVER!

Jsel28

Oct 28, 2016

As someone who is in the auto industry, I found this dealership to be fantastic. This is our second vehicle purchase/lease and I wouldn't go elsewhere. Alex was great and patient with me through the process. They are busy which can make it tough to get in and out quickly but that is a testament to how great a company they are. I would recommend coming here for anyone that wants a Honda.

Indigo Blu

Oct 28, 2016

Professional Sales Team - Cynthia Santana will find your car and work to get the payments that you are comfortable with. In Finance, Mr Moreno was very thorough and made your all details were given and that I was fully satisfied.

DavidD88

Oct 27, 2016

Steve Beck was extremely helpful. Very nice and knew what what he was talking about. He also helped me get money for my old car. Would go back !

Dawgs

Oct 27, 2016

Dealing with Steve Beck and Scott Clark Honda is an amazing experience , the entire staff, from sales, financing and delivery are amazing ! The whole experience was great and my daughter loves her car

Jmenendez01

Oct 27, 2016

This is the second time I take my car for service. Jp has been my advisor both times I've been there. He was helpful and I liked the fact he kept updating me on how things were going. Will definitely be going again.

JC

Oct 25, 2016

I was extremely pleased by the service provided by Scott Clark Honda in particular by the sales associate Tania Gomez. You cant go wrong with them!!!!

K

Oct 24, 2016

We were shopping for a pre-owned Honda, and had checked two other Honda dealers nearby before we landed at Scott Clark Honda late evening. Brandon Bullock was courteous and never hurried us through the process in spite of the fact it was 7pm on a Saturday with an hour to their closing time. The pre-owned car lot was secure and well maintained and all cars were kept washed and clean, unlike the other dealership where we had to dust the vehicles to see their real color! After the test drive we were back in the sales area, and were promptly provided with the carfax report, NADA value estimate and their internet promotion pricing. After quick negotiations we settled on an agreeable pricing and finalized the sale. Carlos Fuller handled the finance and paperwork and went over the documents quickly to get us out fast. Overall it was a wonderful experience and none of the sales folks were pushy or tried to sell us anything beyond what we were interested in.

SHEBEE121262

Oct 24, 2016

Because I feel like they went above and beyond to make me a satisfied customer from the moment we walked in the door I would totally recommend Scott Clark Honda

Lilbit72

Oct 24, 2016

I've been taking my CRV to the (nameless) Honda dealership on South Blvd. I've been putting up with their sub-par service because it was right by work. Now I'm working from home and I took it to Scott Clark Honda and I was soooo surprised at the level of service I received from Chris and the team. I'll never take my car anywhere else!

Imgroot

Oct 22, 2016

I had my Honda in for service. Excellent cafe, good Programming on their TV. My service wait wasn't long, but I felt like I was at a coffee shop getting caught up on work while I waited! My service person Chris Whiteman had me out quick. Good job!

Jim

Oct 21, 2016

I have previously owned two Honda Accords. When I stopped by to just look at the new Accord, John Miller explained how a lease would be a better option for me due to my low mileage usage. I now have my first leased vehicle. Thank you John, and Donnie Farmer for helping me better understand the entire process.

Rahesh

Oct 20, 2016

Awsome service and acknowledgement. Thank you John Miller for your great support and help.Thank you all for everything. Very knowledgable and supportable people ariund here.

AllisonS

Oct 20, 2016

I have consistently gone to Scott Clark Honda for maintenance work on my car. They have always done a great job, but I recently had the best experience I've had yet. I went in for an oil change, and it ended up being one of the quickest oil changes I've had yet. Moreover, each person I spoke with was courteous and kind and extremely helpful. Getting work done on your car can be very stressful, but I felt at ease the whole time and left feeling grateful!

Beckard01

Oct 19, 2016

Alexander was a pleasure to work with. We went to see a used non-Honda. He never tried to sell us anything different. He explained everything well and we agreed quickly to buy the car. We then looked at leasing a second car, and he made that process easy as well.

darlene

Oct 18, 2016

Service is always personal. I did not feel like a number. I returned for service and the staff recognized my husband and I and treated like family. The service department was the same way.

SD011748

Oct 17, 2016

The best overall experience I have had while getting my car serviced! Instead of trying to sell me more they actually told me I could wait till my next visit for an oil change

Kevin Fleming

Oct 17, 2016

Great all around experience. Fair price, friendly employees who were also knowledgeable. Answered all my questions and responded to my feedback. Would definitely recommend them.

berlin73

Oct 17, 2016

I had my car towed in with a flat tire. I thought I'd be there forever because I didn't have an appointment. Chris got me out so quick I was even in time to make my classes!

Chuck Charlotte

Oct 17, 2016

My Honda Master Certified Technician was Clay Swindler. I was amazed at his knowledge, outcomes and options. He was extremely personable and listened intently to all my questions as well as my concerns. When we finished I knew I was in more than capable hands! I look forward to his personal attention to all my American Honda products.

Frank

Oct 16, 2016

We came from Charleston to purchase a Ridgeline . Austin Billett was welcoming and determined to do all he could to make our experience comfortable and successful. Scott Elsenheimet took the time to explore all financing options to find the best for me.

keithplusamanda

Oct 15, 2016

Saw the exact truck I wanted on auto trader sent an email to inquire. Then received a text from Kevin asking me if I had any questions or if I needed anything I could reach him anytime. Went up here the next day and walked out with it. The people greeted us with a smile and handshakes (this was a huge hit with my fiance as she's bug on handshakes) took us for a test drive. Alex was a great guy and held a conversation with us about general things (which was nice that he wasn't pushing the vehicle). We got back and sat down to do paperwork and can you believe it didn't take long at all? He gave us a moment when we needed to discuss finances. There was no rushing and everything was done with a smile and no agitation. No ultimatums were given either. Scott was laid back and carried on interesting conversation while waiting for the insurance. Only thing we had a problem with was insurance and that was on our end. They patiently waited and went ABOVE AND BEYOND to deliver excellent customer satisfaction. Will definitely be recommending this dealership to everyone and will taking my fiance to get her vehicle here too. 10/10 for Scott Clark Honda.

Nick Tessier

Oct 15, 2016

I'm 53 and a car nut, that being said, in all the years I've been buying and selling cars I have never had the kind of sales experience at a dealership as the one that Charles provided yesterday.Charles is an asset to your company and you would do well to hang onto this young man. He relates, empathizes and showed the kind of attention to detail that is the reason for this review. This young man had a level of enthusiasm and professionalism that are unparalleled. The car sales industry is a little better for having him involved in it, and Scott Clark should really consider themselves blessed that he is a part of their team.Everyone at the dealership was courteous, but, Charles went above and beyond.That man deserves a raise and the highest possible accolades for a job not only well done, but done meticulously and without equal.

Happy Honda owner

Oct 14, 2016

Recently reviewed this dealership shortly after we took our new Civic home. Thought the experience was great at the time. However after a month, we now realize the financing was not as good as we thought. Had to payoff our previous car loan when we thought it was in the deal, and did not fully understand the add-ones to the payment. Ended up having to pay $30 more a month than we thought. The sales team is fantastic, Financing would use some work. Would still recommend the dealership.

Live to laugh

Oct 14, 2016

I have been having my CRV serviced elsewhere until I heard that Chris Whiteman had started working at Scott Clark Honda. I've known him for some time and I trust he'll always take care of me and my Honda!

Canders

Oct 13, 2016

Everyone we delt with made us feel welcome and didn't try to pressure us. Chip our salesman came in on his birthday to sale us our van that we drove 4 hrs for. I was really impressed with there communication and honesty that I made the long trip to deal with them and purchase my van. They are a class act dealership that welcome u and try to accommodate u the best way they can. I would recommend them to anyone.

Smiles52

Oct 12, 2016

Kevin Harris did a great job of handling multiple concerns and also listened to my needs as a customer. While I did not appreciate the haggling I think my needs Were eventually met. I think getting to a price quicker would be my only concern. However final results were great and we will continue to go to Scott Clark Honda in the future.

PNC

Oct 11, 2016

I went to Honda this morning before work to get an oil change. After telling Steve that I had a meeting to attend, he did as much as he could to get me out in a timely manner. He communicated with me in detail about my car and told me what all needed to be done, much of which I was completely unaware of. He was very friendly and provided great customer service.

Thompson

Oct 10, 2016

George is fantastic! When he says he will take care of you he means it! I purchased a car from George about 2 months ago, he worked his hardest to get me out of there in the car I wanted. I had a trade in with negative equity and still got me out of there with the same payment amount. Today we noticed that the 2 front tires were bald. I called up George and came in to have it looked at. He not only knew me but went and looked at the tires with Glenn personally. They came back with great news that they would take care of them for me right then and there- no charge!! They also fueled the car up and a wash! Not only do they take care of you they stick to their word. I know I can give this team a call and they will accommodate for me. No matter what I know I can get taken care of at Scott Clark by George, Victoria, Brandon, Austin and Glenn. Thank you for taking care of my family!

Cristy

Oct 10, 2016

The service is good but the parts and labor are too expensive. There needs to be more coupons available for people like my self who has been going there for 5 years or more.

VaMp

Oct 9, 2016

Knowledgeable staff. George his team treated me like family and even made sure I met the generally manager JB. Thanks guys for not treating me like I was just a number

Nikki1

Oct 8, 2016

Had a great experience with JB, he knows how to take care of customers and George, I will buy my next car here. Thank you guys,

ap381027

Oct 4, 2016

Justin was pleasure zero problems very polite and very helpful had all my questions answered all the paperwork work was stated and easily understood thanks

Joefrog003

Oct 1, 2016

I worked with Justin Scott to purchase a 2013 Accord and he worked diligently to keep a deal on track even through a couple of minor hiccups. He also responded quickly to questions and had me in and out of the dealership in a shade over 2 hours!

Dre5003

Sep 29, 2016

At Scott Clark Honda, I was looking to purchase a new vehicle. The sales department team showed me around to various cars. They answered any and all questions about them. They demonstrated the technology as well. They worked as a team to help me feel comfortable about the car I picked and with the final sale. Overall great care and customer service experience.

Montell Gwinn

Sep 24, 2016

My experience went very well. Charles Johnson was very helpful and great to work with.

Vicetj

Sep 23, 2016

Thank you Scott Clark Honda for giving us the best, personalized car buying experience we could imagine. Everyone that we encountered from the front desk to the sales floor to the manager was polite and willing to help us with whatever we needed. The previous day we had a HORRIBLE experience with another local Honda dealership and we were pleased when Scott Clark Honda gave us a COMPLETELY different experience and atmosphere. We are in love with our Pilot! If you go, make sure to see AUSTIN...he met us smiling at the door and left us smiling handing us our keys. We will definitely be doing business with them in the future!

Cit123

Sep 23, 2016

Justin was excellent to work with, professiional & responsive. I'll recommend him and Scrott Clarke to others looking for a Honda product in the future!

Shell

Sep 19, 2016

Austin and George were great. The two of them where very helpful in getting us the car we wanted for the price we wanted. (Plenty of meet on the bone)

mlroberts069

Sep 18, 2016

We had the Best experience when purchasing from Scotts Clark Honda. The Lifetime warranty on the car was an added bonus. Our Sales Guy Jesse Shepeard and Finance Manager Carlos Fuller made our experience seamless.Oral and Mary

Happy Honda owner

Sep 18, 2016

We have purchased several hondas over the years, including a few from Scott Clark in the past. This was by far the easiest and best experience of purchasing and leasing a car! Eduardo was fantastic at explaining things and very patient as we made our decisions. Once we did, Scott and Donnie had the paperwork ready so we saved as much time as possible.

Bgpopo

Sep 17, 2016

Great customer service! Very helpful, worked with me on the vehicle I wanted!! Thanks Austin and George for a good time and taking the moment to consider my needs.

MCox

Sep 17, 2016

Yesterday I purchased a brand new Honda Accord from Scott Clark Honda. It's a gorgeous car but the best part about the experience was the excellent customer service. The team at Scott Clark, Colin in particular, did a fantastic job taking care of us. I'm extremely satisfied with my new purchase.

CivicGirl

Sep 16, 2016

I recently bought a civic from Arthur Johnson at Scott Clark Honda. He was a pleasure to work with, highly professional and very knowledgeable. He was willing and able to answer any and all questions I had. I would highly recommend Scott Clark to anyone, especially working with Arthur Johnson.

Lester

Sep 16, 2016

I will never go to another car dealership. When you can go to Scott Clark Honda and tell JB what you want and he gets EXACTLY what you want 2 times within 6 months why go somewhere else... JB dId exactly what he said he would they treat you more like Family than Customers.... Me and my husband are some happy customers... Again I SAY JB YOUR THE MAN....

AdrianR23PO

Sep 16, 2016

My saIes rep was Arthur Johnson who was pleasure to work with. I bought my car online and it was shipped from North Carolina to the doorstep of my job in Milwaukee. From paperwork to keys in hand I had a wonderful experience and recommend Scott Clark Honda to all my friends.

Jane Webster

Sep 16, 2016

I searched their inventory on line and found a car I was interest in. I sent a message through their website and received an email back within the hour. This was on a Friday night. On Saturday they called and I made and appointment. The call and email were very professional and not high pressure at all!Test drove the car and bought it! The car was as described and the price was GREAT!

ppatel

Sep 14, 2016

Im extremely pleased with new 2016 Honda Civic EX, and my purchase experience with Scott Clark Honda was excellent. I'm glad to say my experience was overwhelmingly positive. The sales staff I interacted with specifically Jamara William and Finance Manager named Donnie Farmer were knowledgeable about the products And various features. More importantly they were genuine and not in rush to fill a sales quota. My follow up visit was on time and everything processed in under 30-40 minutes. They treat me very well and is prompt, efficient and friendly. I really appreciated that. Keep up the good work! Thanks million Scott Clark Honda!!!

Jonathan Blackmon

Sep 10, 2016

Went to get my car serviced schedule an oil change one week prior so I had an appointment set. Took two and a half hours to change my oil with an appointment. I use to service cars and I know for one if you have an appointment you're first priority. I expected it to take atleast 45minutes but 2 and a half hours? The car buying experience was great though. Reggie was my sales representative and the car buying experience was easy and smooth. Definitely recommend getting a car from this dealership it's the cleanest dealership I've ever been to.

Rbarn967

Sep 8, 2016

In past years of getting my Honda serviced I've never had the opportunity to work with such a great person as Will H. He went above and beyond to handle my cars issue, provide transportation home, called me when the work was done, and welcomed me back when I came to pick it yo. Honda service is very fortunate to have him on their team. I can't say enough good things.

Heatbmw

Sep 6, 2016

I love my car purchased at Scott Clark Honda!! Great selections. Amanda was so helpful and knowledgeable. Glenn made me feel like a priority and answered all of my questions. It was a 1st class experience from start to finish. I will be back and send everyone I know there!

Baraa Altaha

Sep 3, 2016

The team were very friendly and helpful with all details, I went just to take a look and I left with new car. Justin was very polit and he listen to what I need and he offer the right car fit my budget and my need.

Flygirlpa28r

Sep 2, 2016

I took my 2006 Honda Pilot with A LOT of miles to SCH this past week. They were very up front about what they found in their inspection and also about what could be put off versus what should be done with more urgency. The needed repairs were done to my full satisfaction and all was handled very professionally with attention to my timeframe.This vehicle was purchased at this dealership when it was Crown Honda and all the maintenance has been done there. I must admit that the transition to the Scott Clark organization was a bit bumpy, but I believe they have put in place a service organization that is first rate regarding professionalism and mechanical knowledge about Honda vehicles. My hat is off to SCH...they will definitely be my dealership of choice for maintenance on this or any other Honda that I own.Specifically, Scott, the service advisor was outstanding! Scott Clark is lucky to have him!

Tara Joslin

Aug 26, 2016

My first experience with Scott Clark Honda ended with a few issues. JB Beckley took care of all my issues and put me in a more reliable vehicle. Thank you JB for making things right! Jesse was our salesmen. He was super sweet and eager to make us happy. I love my new purchase!

Brittany S

Aug 26, 2016

I found a great deal on a CPO Subaru Legacy at Scott Clark Honda. Joseph DiFabio is a straight forward and friendly salesman who went above and beyond to help me. Everyone did. And what a great facility too.

Nhi Nguyen

Aug 23, 2016

After receiving a ridiculous quote for service from a competitor, I was referred to Chris Whiteman at Scott Clark Honda. Chris Whiteman took the time to sit with me and review what my car really needed and he helped discover why my tire light was always on (nail in the tire)! That sounds simple but I have voiced the same concern to the other repair facilities and I felt like nobody was listening until I sat with Chris. Now I won't be taking my car anywhere else! Customer for life!

LH

Aug 22, 2016

Everytime I come here the people are fantastic! They go up and beyond for their clients, and take a general interest in your well being. I have never nicer people! I will never go anywhere else!

Will Leger

Aug 17, 2016

Working with Myles, I traded in my 2015 Honda Accord Hybrid EX-L, and they paid off the lease buy out, with only 12 months on the lease. Then they gave a great price (Glenn Hildreth) on a 2016 Honda CRV SE. Jamara assisted Myles and took me for test drives and handled the paperwork because Myles was out the day I came back. Tony Lowder did the finance, and gave lots of good advice. After about 3 weeks, I noticed the antenna had been smacked and bent up off the roof. After showing the dealer, they decided instead of fixing it, they would simply replace the car with another brand new one! THAT my friends is "above and beyond!" Chris Whiteman, in Service, and David, worked together to get me home in a loaner car, and back again 2 days later to pickup my new, new CRV. I worked with Jamara again for the paperwork, and then Scott for the finance. I had to call my insurance company with the new VIN, and then drove home.Seems crazy, I know - but this dealer is doing EVERYTHING right, as far as I can tell, and they will bend over backwards to make you happy!

Will

Aug 17, 2016

I traded in my 2015 Honda Accord Hybrid EX-L, and they paid off the lease buy out, with only 12 months on the lease. Then they gave a great price on a 2016 Honda CRV SE. After about 3 weeks, I noticed the antenna had been smacked and bent up off the roof. After showing the dealer, they decided instead of fixing it, they would simply replace the car with another brand new one! THAT my friends is "above and beyond!"

ADA

Aug 12, 2016

I was very upset on Friday afternoon; my vacation day was imposed upon due issues with my 2015 Honda Sport. I spoke with several people and then Eric called me to inquire about my disappointment. He was so sincere and genuinely concerned for me and the situation. Eric was awesome he listened as well as the service manager that spoke to me. I thoroughly believe in things being explained and information so that you have a choice. Eric gave information and so did the service manager. I did my research from the information given and then Eric called again to check on me Saturday. At that point I stopped by the dealership to see what he had to offer and to see if he was truly sincere. It was true, Eric was truly and genuinely concerned about my situation. Needless to say he changed my view point on the dealership. Prior incidents kept me at bay from the dealership. Awesome, that is Eric.

Jburlingham

Aug 12, 2016

We had a comfortable feeling pulling into the service area at Scott Clark...we knew all needs would be taken care of. Jessica Proper certainly treats us in a proper manner. She is great! I also have faith in everything that Andrew tells me. Sorry do not know his last name. He puts the Honda together and is a very intelligent young man!

Danny Artis

Aug 7, 2016

I had an amazing experience with the service department at Scott Clark Honda, first class organisation.Thanks Chris Whiteman!!!!

NC Grandma

Aug 3, 2016

My son was looking for a used Honda CRV and found one that he thought he would like to buy on the internet. He dealt with Jeffrey Goodwin, the internet sales manager, for a few days. The whole process was easy and efficient.

Pradeep

Aug 1, 2016

i have purchased a brand new 2016 Honda Odyssey SE today and i'm very pleased with the overall experience provided by Scott Clark.I'm a kind of skeptical person when it comes to buying cars from Dealerships (based on my previous experiences). but i would have to honestly say that this is the best car buying experiences i ever had!! Thanks to William Villamil who made this overall process very smooth. Upon arrival at the dealership, i can sense a very welcoming atmosphere which is something i didn't notice at other honda dealerships in my city (i don't want to name those). William gave a demo of the Odyssey and answered all our questions patiently...then we were on the table to discuss the price point. William and his higher manager were extremely flexible when it comes to the price and i was satisfied with what they have come back at after my price negotiation.i would highly recommend Scott Clark for excellent car buying experience!

Matt

Jul 30, 2016

I recently purchased 2 cars from Scott Clark Honda, then decided one car was not for me. The guys (AJ, Glenn, Chad, and JB) took outstanding care of me and made sure I got into the car I wanted. I put them in a difficult spot and they stepped up and pulled strings for me. I'll get certainly give them a call the next time I am in the market.

Pilot2016

Jul 29, 2016

After a tough week with bad communication among the floor staff, the GM at this dealership stepped in to correct a bad situation. He went above and beyond to order us a new Honda Pilot from a different dealership and made every attempt to make sure we very happy customers. I've been a loyal Honda customer for many years, and he managed to keep our business for many more.

Margaret Bunker

Jul 29, 2016

Brought our 2013 Honda CRV in for service. Scott Hall was extremely helpful. Explain service that was to be done and how much it would be. Car was ready when promised. Scott meet us when we came to pick up the car and asked if we had any questions. I will definitely ask for Scott when we return service again.

David0826

Jul 28, 2016

knew what I wanted coming in....they worked with me on the right numbers, and the customer service was great. I would come back to purchase

Claudia vargas

Jul 27, 2016

a pleasant experience at Scott Clark and his team thanks to Willian Villamil for all the attention a company 100% 100 recommended

David1975

Jul 23, 2016

Worst customer service from every department within this dealership. They make promises they do not keep they flat out lie. When there is a problem they avoid your phone calls and every employee tries to put it off on a different manager or employee. Out of the three months I have owned the car I have not been able to drive it comfortably for about two. Do not do business with these people spent over 20000.00 and have had nothing but one problem after the other.

V smith

Jul 22, 2016

Great service and very efficient. Shuttle service worked smoothly. Scott Hall made it hassle free.

Will E

Jul 22, 2016

Kevin Harris helped us compare the Pilot to other 3 row SUVs and to understand differences in the trim levels. He was knowledgable and responsive and gave us a great experience. Love our Pilot.....

Shammee Cook

Jul 18, 2016

I am a resident of Washington, DC. I've been doing business with The Scott's Clark Honda company for 10 months now. Honestly, there have been a lot of hurdles, trials, mishaps and misunderstandings. A most recent situation in the service dept. When my truck was delivered to me, the driver, before he left had prayer with me, that God Bless my purchase. It has been some scary moments within my experience. Overall every situation has been worked out!I am also grateful for Mr. Stuart Phelps. When my faith became low due to a service issue, Mr. Phelps reached out to me, using professional and kind spirit. He was a great listener, knowledge in the product and services of my truck, he knew how to handle both company information and customers concern.Mr. Stuart is a perfect representative for The Scott Clark Honda company. Yet, I gained faith in who I trusted to do business with from the beginning. In this car buying experience, I've learned that in every situation there will be trials. But I will also agree that having faith always works! Thank you Mr. Stuart Phelps for not ignoring me. I Love my vehicle, because God gave it to me, the very best servicing to my car is very important to me. God Bless you!

dana hendley

Jul 17, 2016

I leased my 2014 Honda Civic from Scott Clark Honda and I have always been satisfied with how they do business. Being a real estate agent I am always sizing up other peoples service and people skills. I visited this week for a routine oil change and I was incredibly impressed with Chris Whiteman in their service department! Even though it was obvious that they were very busy at the time, Chris took the time to sit with me and review my cars maintenance needs and work on setting up a time for a future visit. Most importantly he was respectful of my time constraints and had me on the road in time to make my next appointment! Thank you Chris and the team at Scott Clark Honda for providing an amazing service experience!

277K mileage 4runner

Jul 14, 2016

I purchased my new Odyssey 3 years ago and since then I have received excellent support and service. I had an issue yesterday and Shukla, Robbie and JB resolved my issue and I can't say anything except EXCELLENT CUSTOMER SERVICE! Also, the kids loved their lobby area as I worked while we waited. They have an onsite cafe which is perfect to those who have to stay and wait for their vehicle. Super friendly and supportive staff. Once again big shout out to Shukla, Robbie and JB! I also own a Toyota and receive unbelievable service from both Scott Clark locations Justin at Toyota is my point of contact in service and he rocks too. Excellent service at both locations. Highly recommend!

Joanie Baker

Jul 12, 2016

Austin was amazing from start to finish. He was reasonable, quick, and honest. I've never had such a smooth, hassle free experience with car sales. We visited 4 dealers and everyone at Scott Clark was pleasant and direct. They gave us a good deal without playing games and respected our time and research.

Y2WWmlnsan1

Jul 8, 2016

My sales representative was Jeff Geoff. Initially I was interested in a used Honda Pilot but after he showed me all the upgrades and safety features on the 2016 model , I was sold on a new Pilot. He spent hours with me trying to explain all the tech stuff involved in this car. Even help me learn to drive the car properly. The entire dealership was very helpful and we were able to come to an agreeable price and trade in with little stress. Yes I am a female age 66 buying a car alone ( scary) . I also have to say I had a Honda Odyssey then traded it on a Highlander but was never completely satisfied with a Toyota performance and navigation system. I am thrilled to now own a new Honda with all the upgrades for an enjoyable ride.

R Dunnigan

Jul 3, 2016

The best experience I've ever had when purchasing a new vehicle. Jeffery Goodwin and Scott Elsenheimer were great to work with. I couldn't make it up to the dealership the day I purchased my Accord Sport so Scott Clark Honda delivered it to my doorstep. First class organization.

Tim

Jun 29, 2016

George Billet and Jason assisted my wife and I and I am very appreciative of the support they provided. The only thing I think they can work on is the final "out the door" process. The young lady putting on the license plate had some issues (I mention this because this is the second car she out processed for me in the past 4 months and it was the same way). The overall experience was great. The "finance" office is always the place I hate to enter but most dealers are the same so no big deal. Love our new (used) car.

nivruthn

Jun 18, 2016

Recently purchased an Accord Sport at SCH. Scott Clark Honda is the best dealership in Charlotte. I visited a few dealerships but none of them are accommodating as SCH is. They made sure I was completely satisfied by all means before I took the vehicle. Scott from the Finance department was awesome and helped me understand various options and gave me some valuable suggestions in choosing some protection packages. Kevin, Alex and Om from the sales team were also very helpful and cooperative throughout the process. I highly recommend this dealership to anyone considering a Honda vehicle.

Jazzmen H.

Jun 14, 2016

I had a great experience ! I worked with Alex, & Donnie they're a great team. If it weren't for them I would not return to the establishment . They were awesome ! Love my car .

Sarah P.

Jun 10, 2016

I had decided that leasing might be a good idea for me. Davion Robinson walked me through the procedure and found the perfect car for me. I am happy with my new arrangement.

Doug Y

Jun 8, 2016

Scott Hall was my service advisor and he was very customer service oriented. I will definitely use him as my contact in the future. He is a great ambassador for Scott Clark Honda!

Jaxnjus

May 23, 2016

Amanda was a pleasure to work with. She is very well educated in all the vehicles and products offered by Scott Clark Honda. She was VERY prompt, non-abrasive and sincere in her working with my family. She was understanding and ultimately did everything in her power to help us get the vehicle we wanted at the price we wanted. Scott Clark Honda was a pleasure to do business with and so was Amanda. I would recommend her to anyone for their car buying needs. I was dreading coming into the dealership to look at a new vehicle but it was such a nice experience working with this associate and dealership. Dread turned into delight because of Amanda's personalty, knowledge and help.

IR

May 13, 2016

I purchase a Honda CRV and William Villamil was my sales representative. I cannot say enough about William's disposition to help me get the car that I wanted. He listened to what I said I need as well as how much I could pay. He made sure that the car had all the items that I wanted and within the monthly payment that I needed .

Edwin

May 12, 2016

Great experience at Scott Clarck Honda, was not expecting to drive off the same day but they made it happen, love my Honda accord!

Gus

May 11, 2016

Interested in purchasing a Honda, contact Muhammad Idrees at Scott Clark Honda. Muhammad is very knowledgeable about his products and was a delight to do business with. He is very through with the process from the beginning.

Honda Fan

May 9, 2016

I purchased my 2015 Accord Sport from Scott Clark Honda last July and Scott Hall in the service department has made all my service transactions smooth and easy. He ensures that all service is complete each and explains everything done as well as upcoming services needed! Scott is very professional and knowledgable. Thanks!!!

MsAminy

May 6, 2016

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

Benf

Apr 28, 2016

Knowledgeable and friendly salesman (Alexander). No pressure buying experience.

A.Sharpe

Apr 16, 2016

After several years I forgot how long the car buying process can be. However, Brandon Bullock and others made my experience wonderful! Brandon was so helpful. Not only did I get the car I wanted but I was able to drive the car off the lot the same day!! Also, I had my 4 year old daughter with me and we all know how they can be, he was extremely nice to her, and kept her happy. He listened to what I wanted and I ended up with a car that was better than what I asked for a 2013 Honda Accord Fully loaded!!! I was able to drive off the lot with my car!! I wasn't expecting my day to end this way. Thank you to Brandon and the Scott Clark Honda family off Independence! You guys are amazing!

Russ

Apr 14, 2016

Eric Watts was very patient and professional! Great job!

Ashley H

Apr 12, 2016

I came in yesterday for a service appointment, and while waiting looked at the CRV in the showroom. Alexander Fung-A-Ling came over and even though I said I was just waiting on my service to be done went so above and beyond to give me all the information I needed to know without being overwhelming or pushy. He really listened to exactly what I wanted and made me feel so at ease with the entire process. Even when I went back and forth between styles, he was so understanding and literally ran all over the lot to find exactly what I was looking for. The staff knew as a new mother I was short on time, and made everything so much easier than I have experienced in the past. In my experience the finance part of buying a car has never been great. It always seemed to take forever, pushy add ons etc. Donnie Farmer was absolutely wonderful! Who would have thought that it could go as quickly and enjoyable as it was. Very informative, explained everything in detail, but without making me sit there for hours. He is in charge of finance and he even installed my son's carseat!! Onto switching my car. As I said before, was so not planning on doing this that day, so of course my trunk was a disaster. Stroller, basically my closet lol, carseat, paperwork, toys you name it. Alexander, Donnie and the sweet girl that helped me program my bluetooth at the end all transferred everything over to my new car. I really was blown away by every person that I encountered. So incredibly happy with my decision to get my new beautiful CRV from these wonderful people! Go and ask for Alexander and Donnie!

Susan McCain

Apr 4, 2016

William Villamil was a wonderful and extremely knowledgeable sales agent. I would definitely buy another car from him and refer him to my friends!

Uday

Apr 4, 2016

I bought a 2016 Honda pilot and it was awesome experience, my sales man JefferyGoodwin was very professional and had the patience to here to all my requirements, he was very punctual with the response felt like a 24 hr customer service. Would love to buy another car in future.

Susan J

Mar 30, 2016

Hands down, the easiest car buying experience I've ever had. Our salesperson, Reginald Terry, took care of almost everything over the phone. We knew what we wanted, and what we were willing to pay. He was able to make everything happen and we only had to come in for paperwork and car delivery! Absolutely amazing is the best description. Kudos to you, Reggie Terry, for an awesome transaction!

JenniferS

Mar 17, 2016

I felt right at home at Scott Clark Honda! From the time I pulled into the parking lot to leaving in my new Pilot, I had the best time. I was greeted by George Billet and his assistant Victoria right when I walked through the doors. They assisted me through out the day and really listened to what I had to say and to my concerns with buying a new car. They did not push a vehicle on me or pressure me in any way. They sought every avenue for me until we found an awesome vehicle at my price point. George and Victoria were both professional and at the same time we laughed and enjoyed the day. The whole staff was friendly and by the time I left they were all happy for me and called me by name. I highly recommend buying from Scott Clark Honda! They are very laid back and make car buying very enjoyable. I will definitely be going back when its time for our next family vehicle. Ask for George Billet or Victoria!

DEW

Mar 17, 2016

Had a great experience with Steve Beck as my service coordinator. Kept me informed as to the progress and was very pleasant. Always a good experience at this Honda dealership.

BjClay11

Mar 11, 2016

With limited credit going to a dealership was always ruled out, causing me to settle for the "buy here, pay here" option. Until I sat down with Mr. David Rucker. He allowed me to see the "bright side" of things. Just when I thought I would have to settle for any car he fought to get me the car I wanted. Not only did he sell me a car, he took time to educate me about the importance of credit for my future. Thank you Mr. Rucker! We are really enjoying our new car!!

Tony Waxhaw

Mar 11, 2016

My experience at Scott Clark Honda was very good. I purchased two cars, a 2016 CRV Touring model and a 2011 Hyundai Elantra. I was also trading in a 2012 leased CRV that was way over the allotted miles. George Billett, my Sales Rep,helped with all of the transactions, and made the process very comfortable.

MEEK

Mar 10, 2016

Reginald Terry of Scott Clark Honda was great. He made the process a breeze. He took his time to find me the perfect car. Reggie also made sure he kept me within my monthly budget. He was amaaazing. Love, love, love my new car

BrianK

Mar 10, 2016

This was, by far, the best car buying experience I've ever had. Austin Billet greeted me promptly and did not back away when I told him of my situation. Instead, he said he was sure he could help. He and George Billet were both extremely courteous and professional and helped my pick a car that was much more than I expected I would get. I'm so happy with my 2016 Accord Touring V6 (I got it right off the truck - literally!) I would highly recommend Scott Clark Honda to anyone looking to purchase a new vehicle.

Mackenzie

Mar 9, 2016

I went to Scott Clark Honda of Charlotte and got a 2010 Volkswagen and found out they had lied 3 months later about the condition of the car I had so many problems and poured a good amount of money into it thanks for them. Even found wires taped together under the hood?? Called them and found out others were experiencing the same problems. What a waste of time and money.

Joy

Mar 8, 2016

I had been eyeing a vehicle online and came in a day before my scheduled appointment to check it out. David was very helpful and made the experience as painless as possible. Without any force, coercion, or convincing, within minutes, I was purchasing a car. I ended up having to come in the next day and he was able to walk me through all of the different features that I missed the day before, he helped me get everything I left out of my trade-in, and he made sure any issues I had were mitigated. I would recommend him for anyone's car-buying experience! I also enjoyed working with Taiwon in Finance. He was very helpful and took the appropriate time walking through everything with me. I can say that everyone I interacted with in sales and finance were great!

The Williams

Mar 4, 2016

We really appreciate the great customer service, honesty, and patience we had at Scott Clark. They worked with us to satisfy our needs and give us the best deal. After talking to tons of other deslerships, this dealership has the greatest customer service and great prices. Thank you Demario Hutchins, Taiwon, and JB!

Brittany Huntley

Feb 29, 2016

Will was very informative and if he didn't know the answer he made sure I left with the right one. Gave me great advice on my car and was very honest. Definitely coming back.

RDL

Feb 25, 2016

I had an appointment with Louis James to have my CRV serviced. The service was performed in a limited amount of time and Louis kept me informed. I have had previous service with Louis and he always takes good care of me.

Not a happy camper

Feb 25, 2016

Bought a used car and it had some chips on the hood. They promise to repair the chips and after the second attempt of repairs it still was not corrected. They wanted me to bring back the third time. I called the general manager and left a message and yet still has not called in any way. They got my money this time but not the next time. I am done with this car lot. BAD CUSTOMER SERVICE.

Lester

Feb 17, 2016

When you go to a Car dealership the sales person always tell you what they are sure they can and will do, and at the end you leave disappointed. Well I walked in to Honda telling Rucker what I want and don't want. I went there on a Tuesday night, (in which it was kind of late) he told me give him until Wednesday by noon. Well at 9:00 am I got a message from him saying that he had something for me. I knew exactly what I wanted, even down to the payment....DAVID RUCKER got me the kind of car i wanted , the accessories , and the payment without haggle and disappointment ......He is truly a person of his word..He did just what he said he will do..Thank you for all you done. Sincerly, Lester

Ty26

Feb 16, 2016

Mr Rucker was on top of everything, never pressured me into anything. More than just a salesman. Nothing but respect from Scott Clark. I truly recommend Mr. Rucker as your salesman.

juliokid4

Feb 13, 2016

I bought over the years 6 various New Honda's a mix of Civic, Accord, Pilots, Odyssey and 2 used Accords for my kids and Jimmy has been there for years taking care of my vehicles, I missed his excellent customer service the short time he was away and so happy he returned! I have to drive out of state a lot and I have never broken down (knock on wood) Jimmy and the service department staff always keep me informed about the future needs or preventative service's which keep me safely on the road. I have an Autistic son and when he is with me Jimmy is really good about getting my service time wait as short as possible. He knows without saying anything that my hands are full and I appreciate the extra time / effort he gives in his service which is why I only shop and service my cars at this Dealership. Quality service matters to this Mom! I feel like a member of the Dealership family and not just another nameless customer.

Mimi C.

Feb 11, 2016

First off I'd like to think I'm a VIP customer! Now that I got that I the way I can tell you that Scott Clark has a great team! David Rucker handled my last 2 deals from start to finish! He has exceptional professionalism and patience to put of up me! Thats why I just keep on coming back plus I just had to get that sunroof!

DrewsyLOguy

Feb 11, 2016

Consummate professional, friendly, and an all around great guy. In a world of endless choices, it's important to work with someone you can trust - he's my choice.

the driver

Feb 11, 2016

Mr. Rucker displayed excellent customer service with helping me today. I highly recommend ScottClark for you business. I will be using them agin in the near future.

Buffalo

Feb 6, 2016

The car I found sold itself based on price and meeting my specs for the model I was seeking. Eric Watts did a great job on assisting me with the sale and Pete in financing was a pleasure to work with. Other staff assisting with detail and social media advertising were pleasurable to work with as well. The only reason I didn't rate the overall experience a 5 was based upon my 30 second interchange with their sales manager Derek. His contribution to the process was odd, borderline rude and certainly added no value to a process already in the works and running smoothly. Still unsure of his involvement for a deal already consummated at that point. Otherwise, I am pleased with our experience buying the car at Scott Clark Honda.

jillriley6

Feb 4, 2016

Had a great experience with the dealership. We bought a used Honda Odyssey & was contacted a couple weeks later stating that they needed us to bring the car in to fix a recall. Since we live in another state, we made accommodations to spend the night. We dropped the car off on Friday & was told by the Service Director Jimmy Bass that they would need to keep the vehicle overnight so they could work on it the next day. He went above & beyond to accommodate us, as he gave us a loaner vehicle to use until we returned the next day. The service was fabulous and Jimmy was so very kind & helpful. My family was quite impressed! We will definitely be back to purchase future vehicles from them!

Awful customer service

Feb 1, 2016

George Billett was the salesman that I was referred to by another salesmen at another Scott Clark dealership. I was looking for a pre-owned car and saw a few on their website I was interested in. After test driving the first car I had looked at, I went to talk about the numbers. I was not satisfied with the amount that they were asking for that particular car; so I asked to see a cheaper car that was on the lot. At that point instead of letting me compare another car or even letting me look at any other car on the lot I was yelled at and disrespected. George Was incredibly rude to me when I requested to look at the car that wasn't a Honda, but still being sold at his dealership. Then said,"It's the end of the month I don't need to sell you this car, if you don't like this car then don't buy it." I don't think that is how a customer should ever be treated especially when all the customer was doing was requesting to look at another vehicle on the same lot. I understand that a cheaper car would put less money in his pocket, but honestly it was just awful customer service. I promptly left after he made it clear that he did not need my business. Needless to say I will not be purchasing any vehicle from any Scott Clark dealerships and would suggest anyone that is looking at a used/new car to avoid it as well. I purchased my other car a few years ago and was never spoken to in the way that I was today.

SFH

Jan 27, 2016

Please ask for Scott Hall if you go to Scott Clark Honda he is very easy to work with and you will be happy with all your work done when you leave.

CamElon02

Jan 25, 2016

After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms.Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for.The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience.

Amy L

Jan 21, 2016

All I have to say is, the reason why we left happy is because of Ronnie in finance

Jane Doe

Jan 19, 2016

My husband and I were looking for a dependable used car and came across a great deal online with Scott Clark Honda. We sent an email inquiry, and were quickly contacted by a customer service representative. We set up a test drive for the next day. We arrived about 30 minutes early, and were asked to sit down while they brought the car around. We waited at least 20 minutes before the girl came back and told us that, "Unfortunately the car sold a 'few minutes ago'. However we have this/that/and the other model that we could show you". I found that very odd, but things happen. We decided to leave (without waiting to "talk to her manager", and test drive somewhere else. Curious, I decided to go back on the site and inquire about the same car under a different name. Amazingly, we got not one, not two, but THREE customer service emails stating that the car was....wait for it....AVAILABLE, and when would we like to come test drive it? Now, I know that technology can be slow....but three offers to come in? HOURS after we were there and were told it was sold? Make your own decisions, but I would be very wary of Scott Clark Honda.

Richard

Jan 13, 2016

Purchased 2010 cc Volkswagen. Thought would be better to buy thru dealership. I was wrong. I have spent $3000 in 3 months. I have emailed, called, and live chat. No response other than live chat. Replace both head light bulbs, replaced plugs, water pump and housing. The water pump was the last problem. I am handicap and they dealership is 2 1/2 hrs away. Could have purchased from individual for $500 cheaper, but I want to buy thru dealer. The water pump disabled the vehicle, so after 2 weeks and no response, I had it towed to Volkswagen dealership for the repair. After they replaced it they found sensor and sensor wiring tape to hold sensor in. They replaced wiring and sensor. The dealership was in disbelief that I bought it from a dealer ship. I unloaded that lemon for another Volkswagen. The original payed was around $15,000. Spent another $3000 on repairs, another $3000 for newer on. So I have spent $21,000 on the whole mess. STAY AWAY FROM SCOTT CLARK HONDA. Don't even know what there position is, will not return calls or emails. Richard Brackin

Yuan

Jan 10, 2016

Great experience with the whole team particularly Mr.Eric Watts. He is very helpful and responsive to my questions. I highly recommend this dealership! I don't have any experience with the service department yet.

Maniloff

Jan 10, 2016

Loved the entire experience. Mohammad our sales rep did an excellent job of listening to our needs and showing us the best option for what I wanted. A friendly community feeling that made me feel as if I had been a repeat customer for years.

Ciera Young

Jan 9, 2016

I purchased a new 2015 Honda Civic the service from the time I walked to the door was OUTSTANDING! Alex was unbelievable, knowledgeable, comfortable, and friendly. I never felt pressured or taken advantage of as Im a lady. Everyone smiled, asked if I need help of any sort, and was extremely positive! Alex was the best Salesman Ive ever met! I only drive Hondas and this is my 5th Honda, Im so excited and proud to be a Honda Owner! Honda has NEVER let me down. Thank You ALEX and Scott Clark Honda! ****ASK for Alex****

Mary Juke fan

Jan 8, 2016

I stopped to look at a vehicle I saw on line that they had for sale. A very nice salesman names Eric Watts helped me. It was dark but Eric knew exactly where the car was and brought it up front for me to see. He wasn't one of those sales people that tried to " shove a sale" at you. Eric Clark was very polite and answered all questions I had. He even stayed until everything was handled, and brought the car around after it had been detailed. I highly recommend Eris Watts for the sales person at Scott Clark Honda. All the people that worked there were very friendly too. Thank you Eric Watts for an enjoyable experience in purchasing my car ! Mary K.

Jeff N.

Jan 6, 2016

I recently worked with Kenny Wallace at Scott Clark Honda to purchase a 2016 CRV. The dealership is very clean, modern, and comfortable. The entire transaction was completed in under three hours! Talking with Kenny was like spending time with family. He patiently answered all my questions and showed me features of the vehicle. Eman in finance was extremely efficient and helpful. Before I drove home, the delivery team made sure I understood all the cool technology. Absolutely the best buying experience I've ever had. Keep up the great work!

Karma

Jan 5, 2016

Seriously, unbelievable. Here I am in Michigan, been looking for a specific car for 10 months now, finally find it and I was told no problem, we can bring it to you and pick up your trade in. I thought to myself, WOW, now this is great. Called them Sunday, loan approved Monday and they sold it sometime between then and didn't bother to say, Hey, someone is looking at it, can you leave a deposit or anything, just left me hanging and asked if i'd be interested in another vehicle. Who does that??????? would not recommend, not on the up and up. What else are they capable of???????? people suck.

MariP!

Jan 2, 2016

Tanya Gomez did an amazing job during my car purchasing experience. Everyone was very helpful and they really showed me the cars that I has to fit my budget. They gave me a great deal on my trade-in, higher than anybody else in town, it really showed that they cared about their customers.

Don

Dec 29, 2015

I took my car in for service at 10 am, was asked if I could get my car back at the end if the day. Told them that was fine, end of day was cool. Well i called back at 8 only to find out it was closed. Never heard from the service department, that my car would not be ready like promised. Called next morning at 7. Told someone would call me back in 45 min. Two hrs later received call that car was ready. When i picked up car, just was told car outside. Frustrated but let it go, what were they going to really do, I only had a recall repair. The tipping point was when i got to my car it was not given the complementary car wash like they said and noted on my invoice. The car wash was not a big deal but i decided to express my frustration, they offered to wash the car but offered no apologies for my inconveniences. No car that night, no car the next morning no call so I could make arrangments I was not

BigDaddy RB

Dec 24, 2015

Jimmy Bass, the service manager at Scott Clark Honda, is one of the key components of this dealership that makes Scott Clark Honda a winner! Every detail is important and is taken care of in the service department; thanks to Jimmy. Sales department is great too! John Greene is a salesperson that listens and works with you to bring a complete solution to the customer. From credit department and accessory department to internet department and the receptionist; Scott Clark Honda has put together a great winning team.

John Frazier

Dec 24, 2015

Scott Hall gave great service to me as he does always. John Frazier

Mic E.

Dec 17, 2015

The leasing manager I worked with, Justin Scott, brought all the qualities one would want in someone in his position. He was friendly, professional, helpful, and thoroughly conscientious throughout the process. It made the experience easy and pleasant. This was true of the other professionals I worked with as well. I have bought/leased several vehicles from this dealer and will definitely be back again.

rmr073158

Dec 5, 2015

I recently purchased a pre owned Jeep Patriot High Altitude vehicle from this dealership.My initial experience with the dealership left a lot to be desired, but when JB Beckley (the GM) got involved my experience improved dramatically. This particular pre owned vehicle with low mileage is hard to find, but JB made sure his staff stayed on top of their search. Additionally, JB stayed in touch with me on a regular basis to keep me updated with the search.As a GM of a large dealership that sells over 350 pre owned cars a month, it is an understatement to say he is a busy person 12+ hours a day. JB stayed involved from the start of the search to me taking ownership of the vehicle.I would recommend this dealership based on his performance and involvement.

Mic E.

Dec 2, 2015

I was guided through my servicing experience by Steve Beck who was thoroughly professional and personable. He was able to work this particular servicing so that it ended without charge to me. I couldn't ask for a better experience.

QueenKita

Nov 30, 2015

My car would not start took it there for service and was told it was bad gas. They did not save the gas and I had the gas tested. It came back that the gas was fine and this dealership charged me $693.39 when the parts were only $35.00. I also did not authorize them to fix it especially when it should have been figured out diagnostically!! I tried to speak to the manager and was not able to and then I called the corporate office and they basically told me that they stood by their service dept. Really without proof and I had proof. So nevertheless I will never go there again for anything and I have told people I know to not go there for anything. I want my money back because I feel I was scammed. Also contacted my lawyer because one way or another I will get my money back!!

pilot16

Nov 24, 2015

I purchase my Honda pilot 2016 with the helped of John Greene. He is very helpful and answer all my questions. he is very valuable to the customer service.

Krule

Nov 22, 2015

Thanks to Demario, Jimmy, Donnie and Sam! Super quick service! Love the new facilities.

Op70366

Nov 21, 2015

#disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand that and it's the week before a holiday so it's busy and crunch time...but it seemed like it was first come first serve and not sure if they went by the schedule.... Because the guy didn't seem to confirm it with me in the system....Also I could tell this guy was having a bad day.Brought up my concern at 11 am for wait time. Shocked by interaction as I was rudely dismissed. It was just a concern for time and it was just a conversation. I could tell this guys was upset but we're all human. It's just a conversation no need to be dismissive. He called me when ready "I paged you, called you and left a voicemail." "I told him I didn't hear the page and I'm in the lobby" I came out and showed him no voicemail. His response "I didn't call you then" and walked off. Didn't go over the report and found out on my own that I needed an alignment. Also paper work shows work order created at 10 AM... Not at 8 :(Hope this guy has a better day. I hope Scott Clark company genuinely takes this feedback as constructional training for your employees and a way to improve scheduling and turn around times....for your customers because I felt today you all didn't live up to your end of your motto to "Take care of the customer".

Olivia Park

Nov 21, 2015

#disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand that and it's the week before a holiday so it's busy and crunch time...but it seemed like it was first come first serve and not sure if they went by the schedule.... Because the guy didn't seem to confirm it with me in the system..?....Also I could tell this guy was having a bad day. Brought up my concern at 11 am for wait time. Shocked by interaction as I was rudely dismissed. It was just a concern for time and it was just a conversation. I could tell this guys was upset but we're all human. It's just a conversation no need to be dismissive. He called me when ready "I paged you, called you and left a voicemail." "I told him I didn't hear the page and I'm in the lobby" I came out and showed him no voicemail. His response "I didn't call you then" and walked off. Didn't go over the report and found out on my own that I needed an alignment. Also paper work shows work order created at 10 AM... Not at 8 :( Hope this guy has a better day. I hope Scott Clark company genuinely takes this feedback as constructional training for your employees and a way to improve scheduling and turn around times....for your customers because I felt today you all didn't live up to your end of your motto to "Take care of the customer".

MarkA

Nov 21, 2015

Bought a new Civic from Arnie's Tracy. A gentleman and true professional. He went the extra mile and was a pleasure to work with. We haven't had the car in for service yet but am sure that it will be great as well.

KRule

Nov 20, 2015

Thanks to Demario Hutchings, Jimmy Bass and Sam for a super sale! My new HRV rides like a dream and fits me like a glove. New facilities are state of the art by far! Everyone there is very accomodating and knowledgeable - truly a nice experience. Many thanks again Scott Clark Team!

Erin L H. Haapapuro

Nov 14, 2015

NOTE-> survey for service shld be 5stars it will not allow me on the phone to select 5stars w/o changing previous question. Great Service Dept. & Jimmy is the best! We fully trust & value your service department with our car and will continue to select your services. Thank You Erin & Thomas Haapapuro

Josh R

Nov 10, 2015

Trevor in the service department was great to work with. He made sure the repair was done timely and at the lowest cost possible. Thanks Trevor!

Chris

Oct 30, 2015

I never write a review on any business. As a matter of fact this is my first one but I'm so disappointed! I called several times this week and talked to different sales associates. Everybody said they'd check on the price or my trade in and never called back! I left messages and still couldn't get a call back. Called again today and asked for a manager and the car I was wanting sold yesterday! I am out of state so couldn't just drive on over but wanted the car when it was for sale Monday. Terrible, terrible customer service! You can do better!

Dissatisfied customer

Oct 26, 2015

Our salesman Earnest was wonderful! Very personable, well informed about the vehicle and awesome customer service. When we got to the management OMG! They were rude, arrogant, and did not know how to talk to people. Beware, especially for the woman shopping for vehicles.

Daisy F

Oct 19, 2015

I love the service provided by Scott Clark Honda. I had a 2014 and need small service done. In and out promptly. Then i traded the 2014 for a 2015, again did not fail, excellent service. I love my new Honda CRV, Thank you to Jeff Goodwin, JB and Scott Elsenheimer for making it a smooth purchase.

My Opinion Matters

Oct 3, 2015

After reviewing this company on this website, I was contacted by Stuart Phelps and he went out of his way to make sure that both my parents and I were 100% satisfied. He apologized for the previous problems and proved to me that customer satisfaction is number one and he also went out of his way to make us, the customers, happy and satisfied. He built a relationship with me and his actions alone has earned my repeat business. Thank you for making a difference and showing me that customers do matter to your business!

Winx

Sep 30, 2015

I appreciate the great service I've received at Scott Clark Honda. My recent visit, I met Scott Hall for the first time and he represented Scott Clark Honda very well and gave me the consistent friendly service that I have grown accustomed to. Keep up the hard work Scott for I know you'll be around for a long time to come at Scott Clark Honda and others will see the same in you as I did. Thank you!

MrEd

Sep 27, 2015

New facilities are very convenient and comfortable. I have been having my Honda CRV, which I purchased at this location, regularly serviced here. The service people have always been friendly, courteous and efficient. My last visit was to have tires replaced and Trevor Flott, the assistant sales manager, was great. The dealership matched, actually, bettered an offer made by a discount tire dealer, and did the work with a minimum of wait. Highly recommend the service work at Scott Clark Honda.

grande1129

Sep 22, 2015

Two months ago I bought 4 tires for my car at Scott Clark Honda ( I own a Mercedes Benz GLK350 ), I should had purchased the tires at Mercedes but since we had been long time customers with Honda, my family had purchased several cars from them and their tires were less expensive, I decided to go ahead. Tires were installed, balanced and alignment done based on the service report I was given.Fast forward two months later and driving on Providence Rd. me rear left tire goes flat. Mercedes road side assistance comes over and gets my spare tire on ( since apparently is hard to change their tires ) and it turns out both of my rear tires are worn out on the inside (alignment issues). Having a year warranty on the tires my husband goes to the dealer and explains the tire was flat and we are wondering how to go about with the warranty. My husband is turned away because being a Mercedes Benz it overrides their warranty, he is told by Steve Beck (the same person that advised us to buy the tires) that if the car would be a Honda they can honor the warranty but since is not, the only thing he can do about it is " sell us another tire" which of course would not have any kind of warranty since the car that needs it is still a Mercedes Benz not a Honda. Next Day my father goes over the dealership since he is the one that took the car there on the first place. He speaks again with Steve Beck and also with service management and he is told that our stories don't match, that the day before my husband told them that he had hit the sidewalk and that's how the tire got flat. ( Obviously my husband never said that, because that never happened!), on top of everything, Honda service management tells my father that my husband and I had placed him in a bad position because the tires the car had are not the same that they had installed, that either my husband or myself had removed the tires they installed and replaced them with worn out tires. So now, we are lairs and thieves. Don't know how it happened but they ended up replacing the rear tires, it was 7 pm and my parents are still waiting for the car, after it had been dropped off before noon. The alignment was never done the first time or yesterday when the rear tires were replaced. I took my car to Mercedes Benz dealer today because the alignment is completely off, it turns out the tires were not installed properly and they weren't even a good match for my car. I had to pay for the new alignment at Mercedes and was advised to replace the tires as soon as possible since they are not a perfect match for my car and it will continue driving off. Scott Clark Honda, you had lost 3 customers and as much as I can, will tell my friends and family about your unprofessional service department.

Ernesto

Sep 22, 2015

Flew in from Colorado and George didn't disappoint. Everything went smoothly, paperwork was ready and the car was in mint condition. What a great experience. The best part was savings literally thousands of dollars for a comparable car in Denver.

THERESA

Sep 16, 2015

I BOUGHT MY NEW CROSSTOUR AT SCOTT CLARK HONDA FROM WILL. HE IS GREAT!! VERY FRIENDLY, FUNNY AND NOT PUSHY LIKE SOME OTHER DEALERS. I JUST HAD MY OIL/FILTER CHANGED AND A CLEAR COAT PUT ON THE CAR. SCOTT WAS GREAT IN LETTING ME KNOW HOW MUCH LONGER IT WOULD BE (TOOK 2 HOURS AS EXPECTED). HE HONORED THE COMPETITORS COUPON ON MY OIL/FILTER CHANGE. I TRUST THIS HONDA DEALERSHIP AND WOULD HIGHLY RECOMMEND IT TO ANYONE LOOKING FOR A GOOD PLACE TO HAVE YOUR CAR SERVICED. FREE CAR WASHES TOO!!!

Luis Cruz

Sep 16, 2015

I just bought a 2015 Honda CR-V EX for my wife and the experience was awesome from the beginning, My salesman, Mr. william Villamil, was unique from the first contact. Very professional and with unbelievable patience answering all our questions and concerns taking on consideration that the whole process was done over the phone, we never set one step at the facility! William Villamil sent us pictures, brochures and any information on reference to the vehicle, the price and the different options. Also assisted us comparing the vehicle with others in the market. Provided me all the information and link necessary for me to complete the whole process over the phone while I was at the beach (Yes, labor day weekend, on a Sunday). The whole process was completed on Monday and the vehicle was delivered to me the very next day (126 miles away) without any issue. The delivery representatives carried all the paperwork for me to signed (accurate and as described and agreed) and in a matter of, no more than 30 minutes, I had the keys in my hands, the car in my driveway and the happiest wife in the neighborhood! I'm the living proof that the purchase of a good car can be done over the phone when you have an excellent salesman like Mr. Villamil...THANKS!

Venkat

Sep 11, 2015

I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did a great job in explaining all the details clearly and patiently answer all my questions. I would recommend car buyers in this area not to miss visiting this dealership.

Shammee New" Edge"

Sep 10, 2015

I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am rebuilding my credit, the interest rate Mr. Rucker was able to do for me, is nothing but a miracle. I feel Blessed.

Zach W

Sep 3, 2015

Got me out of a 08 Nissan altima that I was upside down in and put me in a 2012 Honda accord for fifteen dollars a month more than I was paying for the altima. I have told everyone I know about my fantastic experience at this dealership.

Hockey Fan

Sep 3, 2015

I purchased a 2012 Rav-4. The salesman, Mohamed, was very courteous & easy to work with. The car was detailed & ready the next morning as promised. I did have a minor repair as the low tire pressure icon went on shortly after I took the car. I couldn't get the caps off the values so I brought it back to check if it was only low pressure or a malfunction in the sensor. The service took care of the problem; it only need air in the tires. My overall experience with Scott Clark Honda has been great!

Vlicky Lefler

Sep 3, 2015

Was a great buying experience. My salesman was Lane Benningfield and he was very understanding of my need to negotiate by phone since I live a great distance from the dealership. Very straight-up guy. Usually absolutely hate to buy a car but this time it wasn't so bad. Only complaint was the amount of time spent waiting for finance person to do final paper work. A very busy dealership!

Rich Schenkel

Aug 27, 2015

Go to Scott Clark Honda due to the service department and salesmen are great people

Mrs. Justice

Aug 26, 2015

I would like to write an update to a previous review... After speaking with Stuart at Scott Clark, I was able to finalize my deal on a new 2014 Honda Accord. My second experience was much better than the first. I really enjoyed working with Stuart and JB. They took great care of me! I would recommend Scott Clark to anyone - ask for JB! :)

Ram

Aug 26, 2015

Horrible experience , we went to purchase CRV we are ready to buy same day , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more that.Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms Manager - Donnie Farmer I think he has problem with dealing of Asian community people.

Mays

Aug 25, 2015

I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I would highly recommend you pay them a visit if you are looking for a new purchase!

rama8888

Aug 25, 2015

Horrible experience , we went to purchase CRV we are ready to buy someday , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more that. Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms

Ram

Aug 25, 2015

Horrible experience , we went to purchase CRV we are ready to buy same day , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more then that. ,Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms. Manager - Donnie Farmer

Happy, Grateful, and Surprised

Aug 20, 2015

I absolutely had to write a review about this experience. Car-buying tends to have such a crappy reputation. People expect the worst - or at least a hefty dose of criticism. But this was a truly delightful experience. I found the used car I wanted online, and the whole entire process - from initial inquiry through to driving my sweet new ride home - was about 72 hours. (As an aside, I highly recommend choosing the vehicle online - the prices are already rock-bottom in many cases - esp. this dealership!, and it removes the haggling frustration.) I highly recommend working with Jeff Goodwin. He actually listened to me - carefully. And was very responsive to all my concerns and extremely accommodating about expediting paperwork and reviews. I really felt he was in my court - authentically and positively. I will definitely do business with this dealership again. Delight and Car-buying in the same sentence is a gem I'm not going to pass up on in the future.

HS

Aug 19, 2015

I never met someone so knowledgable of Honda cars and so helpful too. Trever Flott is just plain the best employee working there.

Mrs. Justice

Aug 19, 2015

I was expecting good things from Scott Clark Honda - read the reviews, had really high hopes that this dealership was there to help and not take advantage, or in my case try to take advantage, of a lone, female shopper... boy (no pun intended) was I wrong. I was greeted kindly, my salesperson was extra nice on the test drive, and eventually I got the honor of being the stubborn buyer and meet the GM. After 4 hours, yes 4, still no deal. I had a good trade, my offer was a legitimate offer, and I had check in hand - still no deal. My trade was worth way more than they were offering for it. This dealership uses bait prices online. They will only stand by those prices if you make them aware of their own pricing and even then they work the numbers to their advantage. And yes, I know this is how dealerships work but, like I said before, I was expecting more from Scott Clark Honda. If you are shopping for a new vehicle and have a legit offer with check in hand, take your good business elsewhere - these guys only want to take every single penny they can get out of you. And if you're a woman, do NOT let this review scare you out of shopping alone. There are good dealerships out there that will do you right - just not this one!

Ermundo Russell

Aug 19, 2015

The salesman William was alert and easy to talk to. He was not pushy and clearly has a way with people. I was worried because he was on vacation when I decided to pick up the car. His partner Om was as nice if not better. We were impressed with his customer service skill. He was attentive and genuine. The finance director was easy going and skilled at making you feel at home. I have to say this was the best dealership experience I've ever had and I'm a former car guy.

Picky Barbara

Aug 15, 2015

I recently purchased a used CRV from Scott Clark and found it to be a very positive car buying experience. I visited other dealerships and while they were pleasant and helpful I knew that I wanted to do business with Scott Clark Honda and I came back to them after a week of shopping around. Randy Adams was patient, professional and answered all of my many questions. I felt that I could trust him. Om Rao was the first person that I spoke with and I felt comfortable and well informed after our first meeting. These two gentlemen were the reason that I returned to Scot Clark.

Frank

Aug 14, 2015

My wife and I had decided on a Honda CR-V over a Subaru Forester before stopping at Scott Clark Honda on E Independence Blvd in Charlotte, NC. We had read Scott Clark Honda's overall great customer ratings and were not disappointed by our experience. We were greeted by Tania with enthusiasm and attentiveness. She patiently answered our questions and assisted us in a test drive. She did not try to rush us into a purchase, but was helpful throughout our visit. Joseph "JR" Difabio, Internet Sales Manager, was very personable and really worked with us to stay within our budget. He went to bat for us and helped seal the deal. He displayed great enthusiam and professionalism in our discussions with him. He obviously enjoys what he does! Don, in Finance, was also very personable helped us through the necessary paperwork. When we were ready to drive our car away,we were assisted by Chance and Amanda, who got us more familiar with operating the car. Chance, a polite, young gentleman, patiently sat with us in the car and went over all the operations of the new vehicle. Altogether, the team was pleasant, had good personalities, and worked well together to meet their objective for customer satisfaction. Scott Clark has good people working there. I would highly recommend JR's team for your car purchase at Scott Clark Honda.

kamela

Aug 13, 2015

I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of me and made sure I got exactly what I wanted. I am very picky and hard to work with but that didn't bother David he helped me out anyway and made sure I was completely satisfied with my purchase. I am very pleased

Douglas Keesler

Aug 13, 2015

Randy and Brian did a great job though out the entire car buying experience. They were very informative And wanted to make sure that I left as a happy customer. Overall, great Experience!

ChrisHonda704

Aug 10, 2015

I am able to contact the one person that understand my car whenever needed and I'm glad I was able to work with him on my purchase almost 4 yrs ago. David Rucker is by far on of the best dealers I have ever met. Thanks Honda!

Tarheelgirl

Aug 9, 2015

The facility is brand new and very nice at Scott Clark Honda. My children were given coloring books and puzzles to keep them occupied. I worked with Dave Shuman. Dave was very knowledgable about the new model I was interested in buying. He was helpful, professional and courteous. I would recommend Dave to others for a pleasant car buying experience.

FowlerFamilyLexus

Aug 8, 2015

My wife and I can easily say this has been the Most pleasurable car purchase we've ever experienced. David Rucker and Peter Moreno were outstanding, even working with us past operating ours to get our deal completed. I have zero criticisms and that means a lot coming from me! The new dealership was also impressive. One note: most dealerships put cheap, no-name tires on their used cars. Our Lexus had brand new quality brand tires. This makes a big difference to me and is a great example of the level of detail these guys offer. I will be back for future purchases and will be referring friends/family! Thanks again, David Rucker and Peter Moreno for your time and service.Brian and Ann Fowler, Greensboro, NC

Khender

Aug 8, 2015

Shane Watson was the best person I could have asked for. He was extremely helpful in helping us decide on a car. Great personality that was very likable and easy to talk with. Amazing service from this dealership. I will come back and reccomend to friends and family!

Ron

Aug 8, 2015

I bought a 2010 Honda Accord from Scott Clark Honda. The salesperson George Billett gave me and my wife excellent service. George was very friendly and helped and answered any questions we had. We would gladly recommend a friend to buy a car from Scott Clark Honda and ask for George Billett.

Bpkavanaugh

Aug 7, 2015

As a first time car buyer. I expressed my wishes in a vehicle he exceeded my expectations with professionalism and accuracy and the best experience. Two thumbs up

Ubuibme15

Aug 5, 2015

From the time my husband and I walked into the dealership David showed excellent customer service and support. He had the utmost patience and the absolute best sense of humor I've ever experienced at a dealership.

C

Aug 5, 2015

I recently visited Scott Clark Honda, shopping for a used car. I must admit that I have gone other places after my visit but none of the sales people have been as knowledgeable about their inventory as David Rucker at Scott Clark Honda! I haven't made a purchase yet but it's safe to say that I'll be returning to Scott Clark for my next vehicle.

Jaguar321

Aug 5, 2015

I had an overall good experience. David was knowledgeable and very helpful throughout the process. I would be happy to refer someone to Scott Clark

hollywoodrucker

Aug 5, 2015

David R. knows his customers. He sell cars on the side. I had a great experience with when I purchase my 13 Hyundai Sonata. I love my car. Thanks Dave for making me a believer.

CapnCrunch

Aug 5, 2015

Go see Dave Rucker at Scott Clark Honda for a great deal on a new Honda. He has been able to get me in two cars at prices I was very happy with. Dave even goes the extra mile to take care of you after the sale as well. Excellent customer service!

Tyson422

Aug 5, 2015

David Rucker was a pleasure to work with. Helped me with all my needs. He found me a car that I wanted and the color I wanted. I would recommend him to anyone!!! Thank you David.

Shy

Aug 5, 2015

I would like to recognize David Rucker! Every single time I go into Scott Clark Honda he makes me feel at ease and makes my experience such a breeze!!! :) I feel very comfortable whenever I see that he's there! Keep it up David !

bridgette mcilwain

Aug 5, 2015

David has always been helpful and truthful when providing excellent customer service to me and my husband. We look forward to working with him again in the near future to provide us with the car of my dreams.

Gar2441

Aug 5, 2015

This salesman went above and beyond the call of duty to satisfy the customer. Mr Rucker answered all my questions concerning my new car. You need more people like him. Before the deal was closed we wash the car, they clean the inside out really clean the inside again, they made sure every speck of dirt was gone out of the car, they made sure than when I sit in the car I was sitting in my home.

Lovely123

Aug 5, 2015

David Rucker was a professional. He took care of finding me the right car in a timely manner. Purchased a brand new Accord and I love it!

eandavis

Aug 2, 2015

Inquired about a car online and received a call a few hours later from a sales rep (Brandi) she was very helpful and explained why she believed Honda was the way to go for a minivan. Received another call the next day from Kevin asking for me to set an appointment to come look at the van. I couldn't and said I would call back. Called the next day and said I was able to come up there later that afternoon, Kevin said to call when I was on my way and he would have the van ready to look at. I called as I was leaving (I live about 45 min away) I was on hold for over 20 min and he never picked up the call, I told the receptionist who I was and what Kevin told me would happen. I arrived at the dealership and said I was there to see Kevin but I didn't have an appointment the receptionist said and I would have to wait. A salesman came over I told him what I was there for. He asked if I was trading my car I said yes. He took my keys to pull my car around and have it appraised. I told him I only had about 20 min to look at the car. I looked at the van being sold above market value that had tons of really deep scratches all over the doors. The salesman said that it would be repainted. Sit down to talk price, turns out it is being sold as is and they will only give me $5000 for my trade. My car was appraised well over that at 4 other dealerships. And that they would repaint it for $800. This young manager with an attitude comes over and is extremely rude talking about how he has kids too and my car isn't worth much and he can tell where I bought it because of something wrong with it (the dealerships name where I bought it is on the back). Regardless, I tried to leave and had to wait 20+ minutes for my keys. After waiting around for Kevin who only showed his face for 2 minutes. I would not tell my worst enemy to go there. Not only did they waste my time I had to stand out in front of the dealership waiting for my car, that I own, to drive home at 515 on a week day in rush hour. Please consider a different dealership when looking for a Honda. I ended up purchasing a new Honda Odyssey from Honda Cars of Rock Hill, ask for Tim Oakes.

jojo8288

Jul 24, 2015

I just bought a used 2007 honda accord in may 2015. My radiator went out on the car. Too bad I didn't pay extra for a warranty on the car. But after talking to the GM (JB BECKLEY), He told me no worries that he would see to it that my car was fixed free of charge!! Now that's what I call Satisfaction Guaranteed! Thanks Scott Clark. Sincerely, Joe Foy

Vivek Reddy

Jul 19, 2015

It was nic and easy at Scott Clark. Especial Twila Conklin one of the sales representative had taken a very good care in dealing with us, taking for a long test ride which made me to fall in love the vehicle I'm looking for. I personally thank Scott Clark and Twila Conklin. It's a very good place to get new and used cars.

Lj651

Jul 8, 2015

I called early on a Tuesday morning to inquiry about a specific vehicle. I talked to a sales rep he ran my credit information and I sat an appointment for the next day to come in and complete the sale. He called me the next morning to tell me what information to bring with me but informed me they had sold that vehicle the night before. When I asked why it was not held he stated they don't hold vehicles unless you put a deposit down, he never mentioned this before. He then seemed confident that he could find me something on the lot that fit my needs, without even finding out what I needed If you run a person's credit and have the application pending you should not leave the vehicle as available. Now my credit took a hit and I have no car to show for it. I have told all my friends to choose another Honda dealer from now on.

Chasity MG

Jun 10, 2015

I've purchased 3 cars from Scott Clark Honda. I would definitely recommend this dealership to everyone. The customer service is great and if there is an issue they will do whatever it takes to resolve it! Great people, great place!

Deanne lambillotte

Jun 10, 2015

My appt was at 7. At 7:15 I (and many others) were waiting outside still getting restless. When the let us in at 7:20, Louise quickly helped me and when I explained the situation and that I had a workshop for my job to be at, he got the mechanic to take of right back and I was out of there at 7:50. The great thing is the opener did not show, there was no manager in sight, and Louise had come in early and just jumped in to help all the customers that were a bit disgruntled. He saved the day and did it with a friendly smile! I left satisfied because of my experience with him. Thakn you!!!

John Bowers

May 29, 2015

Always get prompt service - usually through service rep Chris Ferguson

ChesapeakeRob

May 21, 2015

David Spevack and his managers at Scott Clark treated us like VIPs. David was attentive, and yet gave us our space. He was a creative thinker who kept coming up with ideas even when we were convinced that they simply didn't have a car outfitted the way we wanted. We ended up getting more than what we wanted for less than we could have imagined. We felt no pressure, rather they were really working with us to satisfy our family's need.

Don Steigel

May 16, 2015

Thanks again to Austin & George Billett for a very nice buying experience.

Jay

May 14, 2015

Can you imagine that? They wouldn't deliver the vehicle until I provide full amount check to them and they call me back a week AFTER completing the sale, making the payment and car delivery asking me for the check? What the heck!Definitely wouldn't recommend them to my friends and family members, especially after going through the terrible experience.Here's my overall experience:5/6 - First visit to their dealership, finalized the car and started price negotiations. Took about 90 minutes to agree upon the price, and Sales Manager bagged the deal done deal for him! Never showed his face again since then.Salesperson and Finance Manager rushed me through the documentation not explaining how and when I will receive warranty documentation. They bragged a lot about LIFETIME powertrain warranty during the sales pitch, never talked it after the sale was done!Finance manager - Tony L offered me to take the car same day if I could provide the pre-approval letter from my credit union, but I was too tired to take the delivery same day, so I proposed to take the delivery on the next day.5/7 - I obtained the pre-approval letter and called up dealership to reconfirm that they could release the vehicle (glad that I did that) they denied outright. They wanted LOG (Letter of Guaranteed credit) to be able to release the car. Tony L was out of office and other finance manager wouldn't agree. No matter how many times I requested and referred to what Tony promised, they didn't budge.5/8 - I received the pre-approval check from my credit union, and handed over to the sales person, took the delivery. The delivery process is so much screwed, that the delivery checklist was pre-filled before I arrived. They did not include owner's manual in the car's glove box (pretty basic isn't it?)5/13 - 1:30pm - With prior notice to the sales person and dealership receptionist, I sent my wife to collect the manual and powertrain warranty document. They claimed that owner manual was already included, then they took about 1 hour to dig through the manual and handed it over to her. They also claimed that the warranty document was already provided. 5/13 - 3:30pm - Tony L calls me leaves message. I called back and he confirms that I have taken delivery and asks when will they receive the check from my credit union. what the heck! Don't they talk to sales floor before calling customers? I told him that check was already handed over to he sales person. I asked him about the warranty documentation, he confirmed that he has it right on his table and he would mail it to me. Update 5/14 - 3:30pm - They found the check! yay! They had applied to the wrong customer account! They promised that it would be deposited in a couple of days.I don't trust them for anything anymore. Sorry I chose them for my first ever brand new vehicle purchase.Update 6/18 - And the Saga continues... I waited about a month for my credit union to receive the car title, they still don't have it. So called up DMV (can't trust the dealership!) and they had sent the Title to totally different credit union. They added wrong lien information! Isn't that unbelievable. After waiting for a month, now I have to deal with contacting incorrect lienholder, get their lien release then deal with DMV to correct the lien information. Can I really trust dealership to do this for me? I absolutely don't think so!

Jim

May 14, 2015

I thought I would like to get an oil change ( my first) prior to a trip to Wisconsin. Even though the oil use was only at 50%, I'd rather be safe than sorry and get an oil change early prior to a 2000 mile trip. Lewis James was my service guy, and he said no problem. I also mentioned that I had been emailed about a free 40 point inspection. He said that would not be a problem, they do that every time. Within an hour, I had an oil change, inspection, and was on my way, Lewis James really took care of me. I love my new Fit and the way I'm treated at Scott Clark Honda of Charlotte. Thanks for your service! Jim Schick ps. I've got two older Hondas at home that could use this kind of service.

Latonda

May 13, 2015

My attending, Louis James, is always on top of his game. He constantly is telling me exactly what I need and makes me want to come back every time. He makes me confortable to come in and to keep coming back.

T.Kurz

May 13, 2015

When I arrived I was greeted by reps welcoming me to the dealership, and asking if I needed assistance. I stated I wanted to walk the lot and was allowed to do so freely. After checking some cars out I went into the main showroom, and asked to look at a few cars. Austin Billet came to help me, and was very knowledgeable about the cars on the lot. In the end he listened to me about the cars I wanted, and suggested a car I didn't know was available, a newly taken in Camry. This is the car I ultimately ended up buying. Austin was upfront about the cars and open to discussions about each. This is my second good experience with Scott Clark Honda. Will be back.

Rita and Joe L.

May 5, 2015

Have had service performed on our 2012 CRV previously at Scott Clark Honda and each time we have requested Lewis James as the Service Adviser and Sam Simpson as the Mechanic. Both are always very professional and provide excellent service. We highly recommend both and will not deal with others.

A Jenkins

May 3, 2015

Your Service Representative James Bass, seems to be a great addition to your service department. I've never had my State Inspection done so fast! Hardly had time to eat your delicious donuts!!

Lotte R.

Apr 20, 2015

Scott Hall took very good care of me and my services needs. He was professional, courteous and friendly. He was also very knowledgeable regarding my service needs. He made sure my service needs were met timely and completed accurately. It was a pleasure to work with him in getting my service needs met

H.Y.

Apr 19, 2015

I searched for and found the exact car I was looking for. The year make and model were not negotiable as I was going by NHSA safety reviews for my newly driving teenager. Both cars that met the criteria I found for sale were out of state in North Carolina, I live in Georgia. My Scott Clark Honda salesman, David Rucker, answered all my questions and sent me multiple video's of the car to answer my specific questions, it was like I was right there! I told him, I would be up over the weekend (5 hour drive) to look at a couple cars in NC. He offered to ship his car down to me, and if I didn't like it I could send it right back... I thought it sounded to good to be true, and agreed, but had them bring the car to a dealership of the cars manufacturer (not a Honda) in north Atlanta. Not only did David say no problem, the drivers that brought the vehicle down were so very patient as the Atlanta service department went through the entire car so I knew that everything was mechanically okay. The car is a 2012 and only had 11K miles on it, and the price was excellent so I was wary, but the only thing found was the main battery (not the hybrid batteries) was very low and needed to be replaced. David said, no problem and paid the other dealership directly to put a new battery in the car (over $400!), and I hadn't even test driven it, much less signed any papers! After the test drive we finally started the paperwork (total wait at Atlanta dealership was over four hours!) and I purchased. My daughter was so very happy when she saw it that afternoon, she thought we might go look over the coming weekend, ha ha. Scott Clark Honda, David Rucker, and the two very patient (drove 10 hours round trip and waited 4 hours in service dept!!) delivery drivers went way over and beyond any expectations of a dealership to exceed superior customer service! 5 Stars***** Thank you!

H. Yarbrough

Apr 19, 2015

I searched for and found the exact car I was looking for. The year make and model were not negotiable as I was going by NHSA safety reviews for my newly driving teenager. Both cars that met the criteria I found for sale were out of state in North Carolina, I live in Georgia. My Scott Clark Honda salesman, David Rucker, answered all my questions and sent me multiple video's of the car to answer my specific questions, it was like I was right there! I told him, I would be up over the weekend (5 hour drive) to look at a couple cars in NC. He offered to ship his car down to me, and if I didn't like it I could send it right back... I thought it sounded to good to be true, and agreed, but had them bring the car to a dealership of the cars manufacturer (not a Honda) in north Atlanta. Not only did David say no problem, the drivers that brought the vehicle down were so very patient as the Atlanta service department went through the entire car so I knew that everything was mechanically okay. The car is a 2012 and only had 11K miles on it, and the price was excellent so I was wary, but the only thing found was the main battery (not the hybrid batteries) was very low and needed to be replaced. David said, no problem and paid the other dealership directly to put a new battery in the car (over $400!), and I hadn't even test driven it, much less signed any papers! After the test drive we finally started the paperwork (total wait at Atlanta dealership was over four hours!) and I purchased. My daughter was so very happy when she saw it that afternoon, she thought we might go look over the coming weekend, ha ha. Scott Clark Honda, David Rucker, and the two very patient (drove 10 hours round trip and waited 4 hours in service dept!!) delivery drivers went way over and beyond any expectations of a dealership to exceed superior customer service! 5 Stars***** Thank you!

Busted Dan.

Apr 16, 2015

The service was good as always with prompt attention to my oil change service. The cost is too high without a service coupon. Will have to have one next time.

Stu Car Shopping

Apr 6, 2015

I have purchased one car in the past from Scott Clark Honda but did not end up purchasing the vehicle I test drove on this visit. The overall experience was excellent. I emailed them about a Honda Odyssey used car and promptly received a phone call within the hour to schedule a test drive. Before agreeing to schedule the test drive we indicated that we wanted more info on the color because we were not interested in a green minivan but that all the pictures look silver. The salesman David Spevack provided a video of the vehicle within the hour to show the color which was in my opinion silver with a hint of green. The next day I showed up at 9am to test drive the vehicle and was met promptly by Mr. Spevack to begin the process. He showed me all of the features of the vehicle but without the typical used car sales pressure which was refreshing. The dealership also had no issues with me taking the vehicle to a mechanic. The overall experience was positive although I ultimately decided that it was not the right vehicle for my family.

Wayne

Mar 15, 2015

My daughter has been looking for a while for a new car, really looking at the Honda CR-V. She had been to a few dealership before going to Scott Clark and was stressed but definitely wasn't when I went to Scott Clark Honda with her. The sales associate who helped us was Simon Diaz. He was great, very helpful in answering all of our questions, patient with the decision process, and did as much as he could on the price. This was my daughters first time buying a car so obviously this was a big decision for her but Simon made it easy. His customer service was fabulous and I would recommend anyone to go here if they are looking for a car, ask to speak with Simon! The financial assistant was extremely helpful with everything and I couldn't be happier. My daughter is happy and loves her new car.

Dyanne

Mar 13, 2015

We have been very impressed with the Scott Clark Honda service center. The folks there are all professional and customer-service focused in all they do. Scott Hall was exceptional when we took our CRV in for service this week. He was helpful, knowledgable and had us out the door in less than the estimated time. The waiting area is clean, comfortable, and bright. We plan to have all our service done at this center.

Frugile

Mar 10, 2015

Scott Hall was very pleasant to work with. Every request and detail I expressed was resolved. Scott did not rush our conversations and was very easy to talk to. Scott went over all the items and findings after the work was performed. ...and another thing that I was touched by, is that he opened my car door for me when I was getting ready to leave. Some may think this a small thing but just another way he made me feel like I was "important." All the work I had done met or exceeded my expectations. Thank You!

Scott

Mar 5, 2015

Demario Hutchings was my salesman. Very friendly and professional guy, not pushy. I called from 2 hours away to make sure the car I wanted was still available, and Victoria said it was. She promised to call if someone started doing a deal on it while I was en route. Once I arrived, she handed me off to Demario - the test drive and deal took only minutes. It was a busy Saturday, so it took a little while to get around to signing paperwork, but that's ok - the customer lounge had a big screen tv with college basketball on to help pass the time. Would definitely buy from Scott Clark Honda again. The warranty on my used Honda CR-V is a lifetime powertrain. I'll take it!

Disappointed

Mar 3, 2015

Bought a 2006 accord from Scott's honda in 2012. Great car no problems until a recent oil change tech informed me the oil pan plug was stripped out and was leaking oil I informed the service guys that they was the only one that changed the oil since I purchased the car from them. They saw it on file After we went back and forth about the issue nothing was solved they said it has high miles and several oil changes it caused oil pan to be stripped. Yeah rite. It wasn't leaking oil before this oil change and now the tech doesn't work there anymore. Now they trying to charge me $500 for an oil pan .

Happy Buyer

Feb 15, 2015

I was thinking about buying a Dodge Charger but wanted to measure the trunk space first. I found one near by and scheduled a test drive, on line, for the following day. I showed up for the test drive and met the guy who had called me for confirmation, Demario Hutchings. Demario was laid back, knowledgeable, and funny. He navigated while I wheeled around the block, showing me all the features of the car along the way. My wife and child were with us and we had planned on eating after the test drive. Since we were not totally sold on the idea of a new payment, we thought we'd make our escape when Demario gave us his pitch... Long story short, I drove the Charger home that night, and dropped off my old pick-up truck the next evening for the trade-in. There are two morals to this story: 1) Don't go "tire kicking" when Demario is working, and 2) Eat something before you go! One of the best at what he does, thanks again Demario and the SCH Family for making the process the way it should be!

Cgersten

Feb 9, 2015

I just bought a Tahoe from Scott Clark Honda! My salesman was George and he was out of this world! Also his assistant Austin was very pleasant to work with as well! If your going to buy a car from Scott Clark Honda go to George you won't regret it!! Made me feel at home!

James

Feb 9, 2015

I recently switched from another dealer to Scott Clark Honda for maintenance on my 2006 Honda. Scott Hall has helped be both times and provides great service, and carefuly reveiws all repairs and costs. I'm glad I found Scott Clark and Scott Hall

Martha

Feb 8, 2015

Excellent service- we came here and had the opportunity to test drive 3 cars to better select what we were looking for. Austin Davis helped us with the initial process and made it easy and approachable. Our sales manager, Donnie Farmer, was not only great to work with, but had a strong knowledge base that made this process smooth. Even though I have owned several Hondas, this has been the best dealership to have worked with. Highly recommend it.

Susan Realtor looking for better mpg

Feb 4, 2015

Two people stood out to me. Andrew Robertson in PDI and David Spevak in sales. Both were very knowledgable about the car.

Juan Patino

Feb 2, 2015

Recently bought a scion tc 2014, and the process could have not gone smoother thanks to salesman Franklin aka Hollywood and advisor Jay Kumar. From beginning to end, Franklin ensured that I received excellent service. He did something in particular that sealed the purchase from the get-go: I was worried that the car would be bought before I arrived to the dealership, and he sent me a video proving that the car was being reserved for my visit. Jay was thorough in explaining every detail of the purchase before signing anything and very helpful in answering questions. I am very satisfied I made the purchase at Scott Clark Honda of Charlotte.

kay

Jan 29, 2015

Thank you for George Bollett to help me for buying my Acura TL. His team was excellent to provide information quickly. Also friendly and fast attention from test drive to finance. I was so happy and Their service was excellent.

GWB

Jan 28, 2015

I spent a great deal of time researching and e-mailing dealerships and Scott Clark was top of the line for addressing all of your questions in a straightforward, no nonsense manner. DeMario Hutchings was the only sales rep that gave me quick, clear cut, fair answers to all of my questions. Buying a car can be very stressful, but it was a pleasant experience to deal with DeMario and Scot Clark. They are hands down the best Honda Dealership in this area and DeMario is pleasant and follows through in a timely manner on every issue that comes up during the process of purchasing a vehicle.

sandra m

Jan 14, 2015

Salesman franklin rucker is superb!! I forget the name of the finance guy...but he was so pleasant. My experience with this dealership wad very smooth and excellently pleasant. Keep up the great work!

Tom D

Jan 9, 2015

I bought a 2014 Civic for my wife at Scott Clark Honda and everyone there was knowledgable and professional. The salesman I worked with, William Villamil was very nice and friendly and was actually fun to buy a car from. I will devinitely go to him for my next Honda.

John Bowers

Jan 8, 2015

I would like to note the service I received this week from Scott Clark Honda was top notch. On Tuesday January 6 2015 I took my 2008 Accord in to get a noise diagnosed. The service was initiated by Chris Ferguson on Tuesday (who was off Wednesday) and completed by Scott Hall on Wednesday. My problem was a front left wheel bearing that needed to be replaced. I was in the dealership too late Tuesday to get the repair done, but Scott Hall took really good care of me late Wednesday morning by getting the same technician assigned to do the work who tested the car Tuesday night. I didn't have to wait too long at all to have them do the wheel bearing replacement and get me on my way. Please give kudos to Scott Hall for getting this done. Thanks, John Bowers

abhinav singh

Jan 6, 2015

I bought a new car.While purchasing the car the were behind me to provide the check.After selling the car, my titlem was not sent to bank for 5 months. When i tried reaching them , they do not respond. Really disappointing.

Lynnell Rogers

Jan 5, 2015

I would like to personally thank the Car Salesman, David Rucker for helping me purchase the 2014 Honda Civic. David's attention, as well as patience to my many questions was invaluable. He was always pleasant, and when I thought my credit was not up to par, he made me feel unjudged, and gave me hope the deal could be handled. The Finance Manager, Scott was also very helpful, and kind. My experience with everyone I encountered at Scott Hond was awesome. I have already began giving David Rucker's name to people I know interested in obtaining a car. He is the best Salesperson, and Scott Honda should be proud to have him as part of their company.

Drew

Jan 4, 2015

Shane Watson at scott clark was great. I found an accord online and when I got there there was another accord parked next to it but had a not for sale sticker on it. It had just come in the night before so no paperwork had been made. Shane assisted me with everything from a good test drive to explaining what a certified used honda is to the buying process. I spent a little more than I intended but purchased the 5 year interior and exterior protection plan and also a service plan. Jay the finance manager also was easy to work with. Have not had to go back for any repairs or anything related. I have only had the car about 3 weeks. Thanks again Scott Clark Honda and Shane Watson.

PilotOwner

Jan 3, 2015

Came in recently for much needed services on my Pilot. Was greeted professionally and assured my vehicle would be done on time, which it was. They matched my competitor coupon which made quite a difference in my bill amount. Thank you, Chris Ferguson, and the Scott Clark service department for your customer service.

Buyer

Jan 1, 2015

I drove 2 hours to look at a used car, they immediately helped me. David Speyek was great, he took the time to facilitate the sale, although he knew little about the car, he wasn't pushy or acted like he did.

Mark

Dec 30, 2014

Simon Diaz was very nice to work with. Very enthusiastic and low pressure.

Steve Maye

Dec 19, 2014

Jimmy Bass, Chris Ferguson and the rest of the Scott Clark team are the very best service folks I've dealt with in 35 years of having cars serviced. 3 Hondas and 1 Toyota have been impeccably maintained by people who have a "Nordstrom's" commitment to service. Steve Maye

Kelly

Dec 8, 2014

Scott Hall helped me and made everything so simple and easy. He explained everything and made sure I understood what I needed. I will definitely be back to see him next time!

Wanda Fleming

Dec 5, 2014

John Mcclaskey was my Service Adviser. He was very nice, and didn't try to sell me things I need for my car and didn't need. Before people were trying to sell me thing when I knew I just had it done. John was very nice and understanding. I kind of like having my personal Service Adviser. I will see him again. He's good.

kalmh

Nov 22, 2014

Have always been pleased with the service I receive at Scott Clark Honda since I purchased my Crosstour (new)in January, 2011. The service people are the best, always cheerful and accommodating. On my last visit, John McClasskey was courteous and professional-always a pleasure doing business there.

Bonnie

Nov 16, 2014

Mike McClaskey was very accommodating and helpful as my service advisor.

LatondaH

Nov 14, 2014

My Scott Clark Honda experience has always been top notch. Personnel are pleasant and efficient. Special Kudos to Diane Boggs. Her ability to recognize / identify services I hadn't thought of (inspection), saves me time and unnecessary running around. Diane has a winning personality and always ensures this customer has an excellent experience. Thank you.

not pleased

Nov 14, 2014

I was at Scot Clark Honda looking at a car that I had seen on line. We had the car pulled out, were looking at it and comparing it (a manual) to the 3 similar automatics. Someone else with another salesman came up while I was looking at it, hopped in the car went for a test ride and bought the car... it seamed quite rude to me... Yea the early bird gets the worm and the first guy with the cash gets the car, but I would have expected more professionalism from a dealership that size.

sydney.williams.3152

Nov 12, 2014

Simon (our dealer) was awesome!! I truly enjoyed my first car experience! Scott Clark Honda was an amazing help!!! I absolutely love my car also!

Kevin Tran

Nov 9, 2014

I was shop around for a Honda Civic 2014 at couple Honda dealers in town, none them give me a best deal like Scott Clark Honda. The saleman, George Billett, was friendly and honestly with the price. I'm really happy with deal and service during the sale. I would strongly recommend to relative, friend, and others go to Scott Clark Honda at Charlotte, NC !

NS

Nov 5, 2014

Great experience; Arnold Tracy answered all of our questions without a runaround and was the Best!!!

Anand

Nov 5, 2014

Good service, excellent customer service Quality of repairs are good

Linda Hersom

Oct 18, 2014

Came by to look for a new car .Simon was very good at helping me fine the right car for me. I like to thank him for the help.

AllenJH

Oct 17, 2014

I always feel that at Scott Clark's I get great quality service and help whenever needed. I want to thank Scott Hall who makes me even more confident that the service department is looking out for my needs. He really seems to know how to work with me on keeping our Odyssey in great shape for the many years we plan to own it. Thank you Scott Hall and Scott Clark's service for keeping our van and family safe on the road.

JustTheFactsMa'am

Oct 17, 2014

Appalling. I saw a car online that I wanted to look at. Simon quickly responded and sent a video of the car. I wasn't able to view it so I went by to look on my lunch break. I had already found another car I was considering but just wanted to check all my options before making a decision. I didn't like the car that Scott Clark Honda had but Simon was very thorough in trying to find an alternative for me before he would let me leave. I thanked him and was VERY late getting back to work. That evening I got a call stating that he had received a trade that day of a car that would be perfect for me. He said it would be within my price range. I told the sales manager, Luis, that I had seen the price online and I didn't see how it could be with in my price range as it was way more than the other car I was considering. However, Luis assured me that it would be very close and could make me very happy if I would only fill out the credit application and come in to see the car. I questioned him over and over to please give me a more specific price and he said it would be very close to my price. I finally agreed and went in to look at the car. I did like the car and began negotiations. Luis originally came back with a price that was much higher than my price range with a large down payment as well. I then found out that the car had been in two accidents which had never been disclosed previously. I said no thank you and said I was leaving. They then sent simon back convince me that it wouldn't make that much difference and they would purchase the car back from me when I was ready to trade the car. After agreeing on a price, shaking hands and signing papers, the general manager sent over an assistant to tell me that the price would be additional plus tax which would bring it back to the price that they originally quoted. (That i turned down because I said it would be too expensive) When I went to get another car, because Scott Clark Honda had run a full credit report and who knows what else, it took my rating down just enough to raise my credit interest rate to the next percentage point. I will NEVER step foot in that place again.

vvsingh2014

Oct 9, 2014

John Mcclaskey assisted me with my B12 service. John and Scott Clark did a great job with everything, right from scheduling the service, providing price and time estimates, getting the work done timely, and providing advice on what was needed. Complimentary wash and vacuum are appreciated, as always. Well done, John and Scott Clark...its a pleasure to take my Honda to you for service. thanks

Sean Wirt

Oct 4, 2014

Diane Boggs is a great service advisor. She is so friendly and genuine! We always have a pleasant experience when take our Pilot in for service!

The good Son-in-law

Sep 22, 2014

Took my wife's mom to Scott Clark Honda to assist her in looking at a new car. Treated her with great respect and validated each of her concerns during the test drive and the eventual purchase process. Gave her a fantastic offer on her trade and added several items to the car she wanted as well. Dealt with David (Speedy) Spevack, and also interacted with Scott Elsenheimer and JB Beckley, the sales manager and the GM of the store. Overall, it was a great experience and my mother-in-law drove away in a great looking new Honda. THANKS SCOTT CLARK! Save some time and frustration and buy your new Honda here - Remember to ask of Speedy!!

Willie P

Sep 12, 2014

My sales personTaylor Walker was simply awesome. There was no pressure to buy. Once I decided to buy the 2007 Cadillac, she made the process to finance smooth and easy. The minor things that I had mentioned during the test drive were serviced the next day as she had promised. I am a very satisfied customer of the one and only Scott Clark Honda!

Satisfied customer!!

Aug 31, 2014

I can recommend Scott Clark Honda to anybody that wants a dealership that caters to the custom and goes out of their way to make you feel comfortable with your car buying. Very friendly and helpful staff in every way. I would certainly recommend to visit the dealership when you are in the market for a new or used car.

rando58

Aug 27, 2014

The last time that I was in for what should have been a very simple oil change service visit back in May 2014 I had an absolutely horrible experience and was completely prepared to never return. But, I discussed with my wife and agreed that I would return one more time just to see if that one bad experience had been a fluke experience. I must admit that I was quite pleased with my visit this time and wish to give special acknowledgement to Diane Boggs for her attention to detail, customer satisfaction and professional approach to addressing what could have been a very awkward situation. Thank you Diane.

Kt

Aug 24, 2014

Awesome awesome awesome! David Shuman went above and beyond for us! Would recommend Scott Clark to anyone. They have definitely earned our business life long.

CHEERGAL

Aug 19, 2014

I never imagined a car buying experience could be so easy! I was in and out in no time and driving the car of my dreams. Tim Fox did a super job of answering all my questions and concerns. Will DEFINITELY come back to see Tim next time I buy a car. Don't hesitate to go see him!

Bradley

Aug 14, 2014

Buying the car wasn't the problem. The problem is everything that has happened after buying it. I have had the car for just about a month now, and I've already had to replace the power steering hose and flush the system along with replacing some exhaust headers. The transmission line was also leaking. Scott Clark Honda informed me that only the transmission line would be repaired by them. I paid for the other repairs out of my pocket and drove away hoping to never have to deal with them again. 1 week later, I began leaking coolant. My mechanic informed me that there was so much build up in the radiator lines, it was causing fluids to break through the seal on the cap. After replacing that (again out of my own pocket) I continued to have problems with the radiator build up. Now the hose is blocking coolant from moving properly, and Scott Clark Honda again has told me I am on the hook for repairs. I bought this car to be able to get to and from school, stress free. Over the past month, taking this car to a mechanic, or back down to the dealership has been a weekly event. I am very very dissatisfied with the poor work they have done, and how little they care about making things right. I highly recommend everyone shop elsewhere for their vehicles.

Jay and Jen

Aug 10, 2014

We bought a car last Friday night and had a great experience with Scott Clark Honda. If you are looking to buy a car from there I recommend you asking for Jay Barone. He was awesome, super personable and very knowledgeable. Thanks Jay for making our car buying experience easy.

Jay Hanley

Aug 6, 2014

Bought my Pilot couple years ago, purchased the maintenance program and have been really happy with the service. Haven't paid for much over past two years, Louis James did a really nice job handling my service.

Tim Helms

Aug 2, 2014

My fiance and myself recently visited the Scott Clark dealership on E independence Charlotte. We found the facility to be very friendly and eager to assist. We looked at and drove the 2014 Accord and was very pleased. We spoke with Lane Benningfield which is the internet sales manager and made an unreal offer on the Accord and the offer was accepted. We had previously inquired by internet and Scott Clark was the first to reply. The next morning we were contacted by Rick Hendrick Honda with a quote much lower than the offer we made Scott Clark so we contacted Scott Clark with the chance to meet the quote of Rick Hendrick. Not only did Scott Clark meet the quote of Rick Hendrick but they delivered the car to the door of our home with a fresh detail and a full tank of gas. When it is time to crunch numbers Scott Clark and his excellent team are the place to go. My advice to anyone looking to purchase a Honda is to visit Scott Clark for best deal, and excellent teamwork to make your purchase pleasurable. Sincerely Tim Helms

Happy Girl

Jul 31, 2014

So two days ago I made my first big girl purchase and bought the 2014 Honda Civic Ex model. And I must its all because of Luis Porras. He got me a great deal and was very patience with me. He is not just any sale man. If you looking to buy a car go see Luis, you will not be disappointed.

Ava Wright

Jul 31, 2014

Justin Scott is the most laid back salesperson that you could ever possibly work with. He made sure that I was looking at the right vehicle that suited both my wants and needs. He took his time to listen to what I had to say and he didn't pressure me into buying. He worked along side me to get the car I wanted at a payment that I felt comfortable paying. He even checks up on me periodically! I definitely will purchase my next vehicle from Justin and I recommend anyone who is looking for a vehicle to go to Scott Clark Honda and see him...and his amazing beard!

twandus osorio

Jul 31, 2014

We were very happy with how we were treated and made thr process so much easier.

Anita P.

Jul 23, 2014

Today I purchased 2 certified used vehicles from Scott Clark Honda in Charlotte and had a fantastic experience working with both Jay Barone and Chris Andrews, who are both very knowledgeable, friendly and made my day at Honda enjoyable. Would highly recommend Scott Clark Honda to all my family and friends and have them ask for Jay and Chris to help put them into their dream car!!

A. Brown

Jul 22, 2014

On July 17 I was there for a follow up on my Honda and Mr. Louis James who had helped me before was there to service me in getting the repair done on my car. He was very professional. He told me how long he thought it would take and it was in that time frame. A. Brown

JhazelMc

Jul 21, 2014

Mr. John McClaskey could have just fulfilled my request for replacing keys for for my 2006 Honda Accord which I had purchased in 2009. However, in performing what I guess was a required check of the vehicle, he kindly and gently explained several serious issues going on in my car. I asked for a few minutes to consider, and he was patient, considerate, and most helpful in even writing down my options. After I decided to get the extra work done, Mr. McClaskey facilitated the use of a loaner vehicle for me to use. Even though I spent hundreds more than I had anticipated, I had full confidence that the work was necessary and done well.

BD

Jul 19, 2014

Ever since Scott Clark took over, the quality of service has taken a dive. They are out to sell you things you don't need - one of the service people inadvertently admitted this! Watch your wallet!

Chris and Summer

Jul 19, 2014

Tim Fox was very helpful. This was our first time buying a Honda. He took a great deal of time on a couple of different days to help us. He was great about following up and helping to look for what we wanted. So far we are loving the new Honda Pilot and I would greatly recommend him to help you in purchasing a vehicle. He is extremely nice and works hard for his customers.

SummerHaire

Jul 18, 2014

We were looking for a used car for awhile and Tim Fox was searching for us a car. He helped us on a couple of different days and spent a lot of time educating us on pilots. We were able to get a new one and we are extremely happy. He made this a great experience and worked very hard to please us. He tries to make buying a car a very pleasant experience. I will definitely be returning to him for our next vehicle. Thanks Tim for a great experience.

Karen

Jul 17, 2014

Louis James was friendly and thorough ensuring our satisfaction for the 40 point inspection on our recently purchased 2011 Honda Pilot.

Robert Higdon

Jul 17, 2014

excellent service and good experience from Scott Clark Honda

Ssabrams

Jun 26, 2014

Luis Porras Rocks Buy your next Honda from this young energetic salesmen!!! On Saturday June 21, 2014 I went into Scott Clark Honda on Independence Road in Charlotte, NC to get an oil change on my Honda Accord. While there I decided to inquire with a sales rep on trading my car in for the 2014 Accord. In the previous months I was called a few times asking me to consider trading in my vehicle due to low inventory on the lot for gently used Honda Accords. The Sales Rep that assisted me was Luis Porras. Luis was very energetic and very personable. He and I started off by going over any changes that may have occurred on the newest Accord Model and then we went straight to viewing them. Luis was very knowledgeable regarding the Accord as to what features exists and how those features could benefit me. We ended up spending the ENTIRE day together LoL and I walked away with a 2014 Honda Accord EX-L with Navigation. Special note to the management staff at Honda who was also great and made my 2nd buying experience from Scott Clark Honda Awesome!

Glojax

Jun 23, 2014

Sean & Franklin gave me an internet price for my Honda Civic that was good. The follow up visits, test drive were excellent. They honored the internet price & didn't pressure me in anyway. I would have no problems recommending them to anyone. Awesome folks!

EMT Susan

Jun 17, 2014

I live in the midwest, where harsh winters are treated with salt, salt and more salt. When my present vehicle started to reveal significant signs of aging, I immediately set out in search of a suitable replacement, but I wanted the impossible. A low mileage, rust-free, clean CarFax, RWD, 2000 Dodge Durango, with an 8 cylinder Magnum engine and a third seat was what I set my sights on. I must have viewed a thousand vehicle ads over the course of the last few months before I stumbled upon the truck of my dreams. There it was, a shining example of some of Dodges best work, on the Internet listings belonging to Scott Clark. I called them up, 771 miles away, asked them a million questions, made some pretty unusual requests, e.g., sending me a streaming video of the vehicle and the rest is history. I bought that Durango, without even so much as a test drive. The confidence I had in Clarks award winning team of certified mechanics, the integrity of their sales staff and the quality of their inventory was all I needed to seal the deal. Since that Durango arrived here in Chicago, everyone who has had the opportunity to look it over has remarked how absolutely beautiful that vehicle is and how fortunate I was to have acquired it. The only thing it needs is a minor seat repair caused by normal wear and wet sanding, because Im fussy and want that factory finish to flatten out like never before. Although Internet shopping isnt for everyone because of the risks involved and Ill admit that my case is highly unusual, an informed consumer is always welcome at a dealership whos built their business and earned their reputation with honesty, morality and ethics. Only recently did I tell Scott Clark that my present vehicle was exactly like my purchase, except for the color. Ill conclude by stating, what a nice ringing endorsement for Dodge and Scott Clark Honda alike. P.S.- the price was right as well.

Mama Mazyck

Jun 7, 2014

My 70 year old mother was interested in purchasing a car. We went to numerous dealerships on Independence Blvd before stopping into Scott Clark Honda. She was already tired and ready to go home. Just when we thought our search was over your associate Shane Williams greeted my mother with a very cheerful smile and pleasant disposition. This won her over and we looked at the cars on your lot. Shane was extremelyyyyyyyyyyyyyyyyyyyyyyy patient with my mother and helped her find the car of her dreams. He made the entire experience fun with his witty personality. Once we decided on the car we met with Sales Manager Donnie Farmer. We haggled with the price a little bit and came up a price we could live with. Donnie has a great personality and really knows how to make you feel relaxed and part of the family. I would purchase a car from Shane/Donnie anytime.

Yo

May 30, 2014

very quality of service... sales persons will call people saying that they will beat price of other dealers by 500 dollars and when you actually show they will try to find escapes out of that... worst part is even their manager will help them to find escapes... This dealership will just kill your time...

M Graham

May 15, 2014

I drove a couple hours to purchase a vehicle at Scott Clark Honda after several weeks of internet research. I ended up buying a preowned ford explorer at a great price and also with a great warranty. J.B. and Simon were professional and polite. They made sure all my questions were answered and the vehicle I was interested in purchasing was in tip top shape. Despite being a honda dealership, they were knowledgable with Ford products and took time to familiarize themselves with the vehicle prior to my visit. Simon also emailed a video to me showing the condition and features of the vehicle prior to driving down. I will definitely do business with Scott Clark Honda again on the future.

Offended female

May 1, 2014

My first experience at this dealership was fine. Then I made the mistake of going back. I went back for service on my car, with an appointment, and was not treated like a valued customer. I was not updated on the status of my car, as they promise, and had to continue finding my service guy to ask for an update. I decided maybe this was just the service department, since I had a decent experience with sales at first, so I went back to the sales department after receiving an email that I could get a discount on a new car if I trade in my old one. I figured I'd go ahead and try to learn more. Once it came down to price negotiating, the dealership stuck some arrogant finance manager on me who was extremely rude, disrespectful and offensive. He spoke to me in a sarcastic tone, as if he didn't want my business - again, not being treated as a valued customer. I reported this to the dealership and apparently this behavior is okay with them because THEY DID NOTHING ABOUT IT!! They just insisted that I come back in to the dealership and work with someone else. NO!! I can get a Honda from anywhere - why would I come back to a place that treats a FEMALE walking into the dealership alone with NO RESPECT? I even tried reaching out to the GM to avoid writing this review - IGNORED!! I can't wait until my lease is up. Scott Clark will never get my business ever again. Not Scott Clark Honda, Toyota, or any other dealerships. AVOID THIS DEALERSHIP IF YOU ARE A FEMALE COMING IN THERE ALONE! They will not respect your negotiations.

NotHappy101

Apr 14, 2014

New GM, JB Beckley, made a very tough deal possible and was able to get me into a new 2014 EXL V6 Accord from my 2012 EXLV6. I also appreciate everyones efforts to get through the paperwork efficiently. Thanks to all and I love the new car!!

brandon

Mar 30, 2014

Awesome experience, I bought a car from Simon Diaz from Scott Clark Honda , I called several dealerships to find what I was looking for and Simon was on top of it from the first call , my hat goes off to him and the dealership, I live over a 100 miles from them and never left the comfort from my home not one time , after close to a week over the phone we closed our deal and they brought (my car):) to my house the same day , awesome costumer service and next time a think of purchasing another one they will b first on my list. Thank u so much!!

Brandon Kraus

Mar 30, 2014

Simon Diaz is the reason I bought from them ,outstanding customer service and never left the comfort of my home , they delivered to me , awesome

Monica O.

Mar 25, 2014

Reggie Terry was my sales asscociate and he did an outstanding job!!!!! I know I made his job very challenging but throughout the car purchase he was very patient and did not make me feel like I was a processed customer! Reggie continue your sales professionalism and I will definitely recommend you to anybody I know that is in the market for a car!!!

JLuge76

Mar 24, 2014

Simple - this place embodies the definition of "high pressure." My salesman was very friendly and knowledgeable. However, the sales managers were very high-pressure (and a bit condescending), and called/texted me (I never agreed that text messages were acceptable communication in the first place...) at 9am on a Saturday, then 10am on a Sunday, and so on and so on until I finally told them to leave me the heck alone. I understand they're in a tough position to sell vehicles, but there's no need to disrespect my wishes as far as follow-up contact.

John Nichols

Mar 22, 2014

Tim Fox was my sales representative and he did an outstanding job. I would recommend him to others.

Mbelton

Mar 21, 2014

I had searched several websites for the vehicle I wanted. Scott Clark made the process easy, friendly and affordable .

Advertus Hoff

Mar 17, 2014

Hey Mr. Wilkins, Thanks for taking time to answer my questions to enhance my decision to purchase a car for my daughter. You were courteous, professional and knowledgeable and I do appreciate that. Keep up the good work. I look forward to collaborating with you for a purchase personally in the near future.

Trinity7

Mar 17, 2014

Demario Hutchings is a true definition of exceptional customer service. My husband and I was in on last week and Mr Hutchings went over and beyond to ensure that we were taken care of. We test drive the new Honda Pilot Demario did an awesome job with product knowledge of this awesome SUV.. I will gladly recommend Demario to family and friends!

Joe

Mar 16, 2014

Stopped by scott clark honda recently my salesman Mario was very informational he knew exactly what was he was talking about Great experience

Demetrius Wilson

Mar 16, 2014

Demario Hutchings is a very patient man he make sure he you know what you getting at because he explains everything about the car you look at I just think he is amazing salesman.

Beverly

Mar 16, 2014

I usually don't write many reviews but the experienced I had the other day with Luis Porras at Scott Clark Honda made it well worth reviewing. Luis Porras helped me the whole way through with purchasing my vehicle and gave me a great deal. Never been more satisfied with a buy! Thank you !!!

Deeva

Mar 16, 2014

I am beginning my search for a car for my daughter's 16th Bday. I met with Joe R. He was very knowledgeable, patient & I didn't feel much pressure. I am a Sales trainer & am very turned off by the "used car approach". Luckily Joe didn't use those tactics & I'm pretty certain my daughter will get her car from Scott Clark & Joe.

Ivy

Mar 16, 2014

Joe Ross at Scott Clark was a great help! He was patient and helpful!

Mrs S

Mar 15, 2014

Hi just stop by to commend Mr Hutchings on his great customer service the "WOW" experience was excellent keep up the good work, Thanks Shantia

Natasha

Mar 15, 2014

I so glad to have David Rucker as my salesman. He was awesome. He answered all of my questions. I am very pleased with my experience at Scott Clark Honda.

Monica B

Mar 15, 2014

I'm please to let everyone know that Mr Demario Hutchings really did his very Best in helping us to find a use car because of my credit I was worried but I was able to get approve and as soon as I get my down payment I will be getting a new car from Scott Clark Honda thanks again Mr. hutchings

mrs apple

Mar 15, 2014

Hello Everyone I'm please to let everyone know that Mr Demario Hutchings really did his very Best in helping us to get in a vehicle from Scott Clark Honda thanks for job well done Sir!

Dee C.

Mar 15, 2014

I enjoyed speaking with Mr. Ross. He was knowledgeable and very helpful. Great customer service!

Joe GI

Mar 15, 2014

I met with salesman J.R. DiFabio to talk about a new Accord. They had a lot of cars to pick from. He showed me a car and answered all my questions and I had a lot. He offered me a test drive but I didn't have the time. When I buy a car This spring, I will ask for him.

Kathy

Mar 15, 2014

Our contact, JR DiFabio, was helpful, courteous and knowledgable. He spent a lot of quality time with us and answered all questions in depth. When I am ready to make a decision on a new car, I will certainly contact him.

Gwen

Mar 15, 2014

Great experience shopping for a car! I was helped by David Rucker.

Bobcats Alex

Mar 15, 2014

I purchased a car from Jeff Goodwin and was blown away by the customer service and attention to detail that was given to me. Jeff took time to figure out my families needs and got us with the best deal available. Anytime I hear that someone is looking to buy a car, I always tell them about Jeff Goodwin!!!

CPage

Mar 15, 2014

Normally I don't like to shop for a car alone because salesman can be very pushy and obnoxious! Not Mr. Ross............his personality was ideal and he was a complete joy to work with! He wasn't the salesman but the manager that ultimately got me approved for my loan and I can't thank him enough. He was very patient and knowledgeable! I was able to purchase the vehicle I wanted and most importantly walked away with an awesome payment! I am a customer for life. I have already referred my family and friends to him...........thanks again Mr. Ross, You Rock!

Supportive mother

Mar 15, 2014

My shopping experience at Scott Clark Honda was a breeze and I will definitely refer friends and family. I was looking for a car for my son who is a sophomore in college. Mr. Ross was a pleasure to work with and my son loves his accord! Thank you! Mrs. Smith

Ms. Johnson

Mar 15, 2014

When I arrived at the store about a month ago I was greated by Mr. Ross with a smile and a handshake. He was completly professional and a joy to work with. He asked me about my day and asked how he could assist me. I told him exactly what I was looking for and that's exactly what I received.......right down to the ideal monthly payment. I will definitely refer my friends and family! Ms. Johnson

mimi

Mar 15, 2014

I had a great experience car shopping at Scott Clark Honda. I've never owned a Honda and came to get information before buying a car. I spoke with Brandon McLean who was very knowledgable about the different makes and models and provided answers to all my questions. I would definitely recommend Brandon and Scott Clark Honda!

Patty Linkus

Mar 15, 2014

Although I ended up not buying anything because I'm not quite ready I still had excellent customer service. I went in knowing that I was only going to look at a couple cars so I could get the feel of them and the sales person John Wilkins knew I wasn't getting a car that day he still helped me and treated me as if I was a customer buying a car. I'm glad to see that everyone gets the same treatment and its not just about the sells and making money like other pushy dealerships. I will be back and have told many people about Scott Clark!

George

Mar 15, 2014

I was shopping for a car for my son and was greeted by David Goldsmith and Johm Wilkins who helped us with the purchase of a honda civic. They were very professional and made the whole process simple and easy. I will be recommending this dealership to my friends.

Heather

Mar 15, 2014

I had a question about my car and John Wilkins was able to help me and answer all the questions I had. Very intelligent and strong Scott Clark has!

Shawn

Mar 15, 2014

I came in to look at a couple of cars so I could begin my car shopping process, I had a kind gentleman, John Wilkins helping me. I found a couple cars I liked and will definitely be back!

ESS

Mar 15, 2014

Shirley Perkins-Darwin was our salesperson and was extremely helpful and informative. She explained the car's features during a long test drive, and thoroughly answered all our questions. We also appreciated the input of General Manager JB Beckley and Wendy White in the business office.

Regina D

Mar 12, 2014

After having a Honda Accord for 17 years, I decided to purchase another Honda. I purchased a 2014 Honda Accord sport. My salesperson was Steve Beck. He provided great customer service answering all questions and making sure I was happy with my purchase. I will definitely recommend Scott Clark Honda and Steve Beck.

james b.

Mar 11, 2014

Shopping for a car couldn't be easier. It was a pleasure to have had the great experience of the highest caliber when I stopped in. I was helped by Taylor who was able to assist me in all my options and making me feel comfortable in my selection. Excellent place!

henry s.

Mar 11, 2014

Had a great experience looking for a car today. Spoke with a friendly young lady, Taylor, who was very helpful and was able to answer any questions that I had. Will definitely be going back in the near future! Thanks

Robert M

Mar 10, 2014

This past weekend I dropped my car off at Scott Clark Honda to get an oil change after I had been phone on Friday about an oil change special. There was nothing special about the drop off that morning and the wait was well over what I wanted to sit around for so I left not knowing service closed at 4pm but was thinking 5pm. Upon getting there at 4:45pm and realizing that they were closed I was left with not knowing how I would be able to pick my children up that evening. Thats when Miguel Guerrero came to the rescue and worked things out for me to get my car that afternoon so that I would not be left out to dry till Monday. I totally appreciate his help and understanding in this situation. I will return to Scott Clark Honda in the future thanks to good guys like him. Thanks so much Miguel Guerrero! More companies need guys like him who dont look at it as its not my job.

Chad

Mar 4, 2014

The service I received from Eric Watts was outstanding. Service like what he provided is the main reason I will continue in the future to take my business to Scott Clark Honda of Charlotte

Amber

Feb 27, 2014

Luis Porras was the sales guy that greeted me, he was extremely welcoming. He was knowledgable. Was patient with me all day even though I left without buying. Next time I go back to buy my car I will definitely request him.

Racinmom

Feb 24, 2014

I saw an ad about used cars for sale, before going to auction, that Mr. Watson had made, and I came down and looked around and actually bought one. Mr. Watson is a very personable guy, and very professional , I would come back again. Thank you Shane for my new used car.

Bryan Lee

Feb 23, 2014

I had an incredible experience at Scott Clark. My salesman Shane Watson went over and beyond to make sure we got the right vehicle for me at an excellent price as well. I will defintley be a repeat customer from now on. Thanks Shane and Scott Clark on a excellent experience. Bryan Lee

Jenn

Feb 23, 2014

About three years ago I bought my 1st car from Shane Watson. He was a wonderful sales men, at the time my father was leaving for Afghanistan and wanted me to have a good reliable car while he was way. Shane really understood and with him also being former military himself he's heart truly went out to myself an my family. It's rare to find a salesman like Shane because most just want to make the sell and your really just another dollar sign. Not Shane I still hear from him to this day he truly loves his job and his customers.

J. Davis

Feb 23, 2014

My wife and I walked into Scott Clark Honda one evening around 1800 hours. We were interested in trading our newer Hyundai for a 2014 Honda Accord. My family and I were greeted with smiles and professional courtesy evening though it was close to closing time. Our Sales person Shane Watson was the most professional salesperson and most helpful during the trade and the purchase of our brand new 2014 Honda Accord Sport. Thank you Scott Clark Honda and the Scott Clark Honda Team.

Africangrey

Feb 23, 2014

I brought my daughter to dealership to purchase a car, and Shane helped her find the car she wanted.He helped educate us about each car he showed us, and wasn't pushy but very helpful in helping us to find the right one. I've bought many cars through the years, but this had to be my best experience yet. I will be needing a car myself soon, and will go back to Scott Clark Honda. I will also ask for Shane, he was so helpful last time.

Puerto Rican princess

Feb 22, 2014

Great customer service experience! The staff was helpful, knowledgeable and friendly. Randy, the general manager works hard at making customers buying experience a hassle free one. From picking out a car, to finance, service, and closing with instruction it was top notch. Tania the car instruction expert was very friendly and able to walk me through all the aspects of my new car. Thank you!

Regis and Joann

Feb 21, 2014

When we decided to go shopping for a vehicle we hated the thought of going into a dealership. We had visited a competitor of Honda and made the mistake of giving them our phone number. They called us every day for weeks even though we asked them not to. Before we walked in we agreed that we would not give our number to anyone. When we met George Billett he listened to our concerns and treated us with the utmost respect. All though we did not think we would buy that day we did and it was because of George. If you want someone to help you but not brow beat you call George Billett at 704 614 0451.

Jim

Feb 21, 2014

We received great service from Scott Clark honda. Our sales person, who is new to the trade did an excellent job. Peter K. listened to our needs and made the car shopping experience much easier. He was easy to talk to. I would definitely recommend all my friends to go and buy from Pete if they are in the market for a honda.

Padodo

Feb 20, 2014

Una bonita experiencia!! No pensaba comprar, simplemente ver un carro para mi esposa pero quede impresionado por el servicio amable de Terry Walter, un vendedor muy amable, me mostro la honda odyssey , mi esposa quedo encantada! Mis ninos tambien, el se tomo todo el tiempo para explicarnos las facilidades que ellos ofrecen, jamas sentimos presion para comprarlo, despues de una hora el llamo a su jefe y el fue muy amable con nosotros terminamos comprando el carro por la gran atencion que nos dieron ( fuimos a otros dealers y nadie nos dio el servicio que ofrece scott clark honda) quiero dar las gracias a Terry Walter por ser tan lindo con nosotros. Visite scott clark y pregunten por Terry Walter, se los recomiendo. Att. Familia Donagustin. God bless you,Terry.

Amzad

Feb 18, 2014

I had a wonderful car-buying experience with Scott Clark. My salesperson, Lane Benningfield, was very knowledgeable and friendly. He went out of his way to make sure that I get the best deal. i came out of the showroom with a car and a big smile of satisfaction! I will recommend this to all my friends.

KristinPerrotta

Feb 15, 2014

I worked with both George and John. They seemed to understand my needs and made some good suggestions regarding what would work. They do call me with updates on their inventory.They are not pushy. I have not yet decided on which car I want.

chaw7

Feb 15, 2014

Rob was very helpful in helping my wife and I find the car we wanted for our family. Rob was very knowledgeable with the different options and packages, as well as personable through our whole buying experience. Whenever we stop back by the dealership he always takes time to say hello and ask how we are doing. I would recommend Rob to any prospective buyer looking for a car.

Cheryl

Feb 14, 2014

Paul Ray and staff do a great job. Always has my best interest at heart. A place to have car serviced.

Uptown girl

Feb 14, 2014

I was recently there to shop around for a new car, was only looking. This fine gentleman, Steve Beck, showed me around and let's just say he sold me on a new Honda Pilot. He was extremely nice and helpful. Everyone there made me feel so welcome. I would definitely buy another car from them. Very friendly environment!!!

RTWMS

Feb 14, 2014

I bought a used 2010 Dodge Grand Caravan at Scott Clark Honda...overall good experience. I dealt with David Spevak and Tim Fox and they were both professioal and pleasant. I would recommend them and Scott Clark Honda.

Willie M Mitchell

Feb 13, 2014

I bought a car from this dealer and have had nothing but problems,[ the car is nice,] but they gave me one contract and the bank that financed it a different one. I contacted this dealer several times and still no help.. also I'm supposed to receive a refund from them, this was 2 months ago still no refund.. I would say if you are looking to buy a car stay away from SCOTT CLARK HONDA in Charlotte

Jasmine

Feb 13, 2014

My name is Jasmine and I bought a Honda Civic from this dealership because of Steve. I am a single mom and this guy really helped me out. He helped get the best deal, he helped me see the value in this car and gave me a ton of options. I just happened to pick the 2010 Silver Honda Civic. I got the top of the line one with leather heated seats and sunroof. I bought a used car and he dissected the pros and cons of the Hondas they had in stock and let me test drive the ones I wanted to. I was in a car accident and my car was totaled and I didn't know what I was going to do or how I was going to get an affordable car so soon. Usually if you just quickly go to a dealership in panic, they sell you anything just to get a sell. This guy cared about his sell and wanted me to get the best deal and I did. Also my car is Honda certified which is a wonderful thing as well. I don't have to worry about oil changes and maintenance for a while. If you get Steve Beck he will take care of you rain or shine.

Ken

Feb 6, 2014

I posted a review of SC Honda a few days ago that wasn't so positive. I received a phone call a couple days after I was there and the person I talked to we discussed the issues that I experienced. It sounded like he was going to make up for it. Time will tell. I was told by the first person I talked to at the dealer that if a deal could not be done he will fill up my gas tank for the 40 minute drive back home as I also had a 40 minute drive to the dealer. That first salesman turned me over to someone else and the deal was still not going anywhere so I was headed out the door. I told him that the other guy promised me gas to go back home. He said I know nothing of that and we don't do that. Someone lied. Then I got that phone call a day or two later and that person said he would see if he could get a check in the mail to me for the gas I was supposed to get. No check as of yet. I was also not pleased with the amount of money they were offering for my trade. According to the info I found they were off by $4k to $5k and they told me by car was dropping like a rock on resale value. Wrong. It was just the usual sales pitch. Oh well.

kaakathy1962

Feb 4, 2014

When I arrived at the dealership I was greeted by Peter Kokoszka. I stopped by to look at a couple of Honda Accords I had seen on their website. I hadn't planned on trading cars that day. However, I traded my 2008 Honda Accord for a 2011 Accord! Peter was very friendly and helpful. I was very comfortable talking to him and I could tell he was an honest person. He made sure I was well taken care of during the entire process. I live about 50 miles from the dealership. I received a call from Peter the next morning asking if I made it home okay, and to see how things were going with the car. Thanks so much to Peter and everyone at Scott Clark Honda who helped me! I would definitely recommend them!!

Cricket

Feb 3, 2014

Fantastic People especially JB,David and Mohammad. they gave me good deal on my new honda odssey 2014 and were always ready to help with smile on their face.excellent service. Tony in finance(accounting) has explained about service plans in detail. love and recommend to everyone.

Craig Crawford

Feb 3, 2014

I was looking for a used car and David Spevack was extremely helpful. He went over and beyond what I have seen from other sales persons. I ended up going another direction but would deal with David at Scott Cark anytime.

Scott

Feb 1, 2014

I was emailed by a salesman there for a couple days. Told him what I had to trade and what I was interested in. This dealer is 40 to 45 minutes from and I told him that. He said that if we couldn't work a deal he would fill up my gas tank for my trip back home. It didn't happen. It was only a ploy to get me in there. Also no matter what I told him what I wanted financially he wasn't hearing me as most sales people. They're only concerned for themselves. I told him what I wanted to pay monthly then he comes back with numbers that are wayyyy over. So he starts in with the sales talk. Better mileage, less in car insurance, regular oil vs. synthetic. All well and good but give me what I want cost wise. Oh and I get a lifetime warranty. The dealer extends it beyond the manufacturer. Yeah woopie do. You want to sell the car, give me what I want for my current car and sell me the new one for what I want to pay. It didn't happen so I left. They're all the same. Worthless salesmen.

HondaMan8

Jan 31, 2014

Steve Beck was a great person to work with when I bought my Accord last month. Still enjoying the car and would recommend him to anyone looking to buy or lease a vehicle

Karol Fong

Jan 31, 2014

we went to this store last week, the salesman, Carlos Zarama was so profesional, he answer all our questions and make us the process so easy and so friendly, i will recomend my family and my friend to buy they cars in this store and to contact Carlos Zarama to buy the nue cars.

Erin

Jan 31, 2014

Met with JR and he was very helpful. Good customer service!

BrentSC

Jan 31, 2014

I have bought a lot of car in my life time however this was By far the best one ever!

Dmeeks

Jan 31, 2014

J.R. Is the sales person who worked with me and he provided excellent service and is still assisting with the additions to the car that taking place as we speak. Thanks JR for making this on of the best car purchasing experiences I've ever been involved with, Thanks, David Meeks

Dana Apple

Jan 31, 2014

Mr Demario Hutchings at Scott Clark Honda was very knowledgable of the inventory and what each vehicle had to offer. Also he made my visit at Scott Clark Honda a no pressure zone he earn our respect & business thank you again Mr Demario Hurchings!

Rose Campbelle

Jan 31, 2014

DeMario Hutchings is an amazing salesman! He really takes the time to inquire about your needs. DeMario is a great asset to Scott Clark Honda! Thank you DeMario for your exceptional customer service.

Stacie R

Jan 31, 2014

Our salesman, Joe Ross, was outstanding. He give my husband and I world class service. I was truly impressed. We were only stopping by to see difference in the 2014 compared to 2013 model. Had no intention of buying a car. He was very patient and candid with us. It's not that we had to buy a car. He talked to us about out wants and needs and behold. By the time it was all said and done, we were on our way with my new 2014 sleek and chic Honda Accord. Mr. Ross, my husband and I thank you. You give superior service.

JBunn

Jan 30, 2014

Looked around for a few weeks for certified Honda Accord and found my Accord at Scott Clark Honda. JR was very helpful and went out of his way to make me fell comfortable with my buying experience. I went to several dealerships and no one had better prices that Scott Clark. I would recommend them to anyone and ask for JR he will take good care of you.

Lauren Wolfe

Jan 30, 2014

Jeff Goodwin is the man! Very patient and not out to lie to you like other car salesman. I am so glad I had this experience with him and if I ever know anyone buying a car- I will highly recommend Jeff!

Eliane Lima Silve

Jan 30, 2014

I went to Scott Clark Honda and Barneycastle aka "Barney" did a tremendous job helping with the purchase of my new Honda Pilot ! I would suggest if you are in the market for a new vehicle,then I would go to SCH and ask for Barney what a great person,and a great place to buy a new vehicle. !

larry kay

Jan 28, 2014

was trying to buy a 2014 accord from 3 diff dealers scott clark beat all of them on price scott ide handled everything for me and was very professional and knowledgeable easiest purchase of a new vehicle i have ever experienced would recommend this dealer and scott ide for a great buying experience my wife has taken the accord for her own and loves it

DaphneMcDonald

Jan 28, 2014

I had a wonderful car buying experience at Scott Clark Honda. If youre interested in purchasing a new/used vehicle - please stop by and ask for Scott Elsenheimer. I felt as if I was talking to a friend. Scott is personable, knowledgeable and professional. He showed me everything on the Honda Accord- engine, lights, security features- before going out on a test drive. My entire experience was great. At the close of my purchase Tania paired my cell phone and gave me a quick tutorial of the car's features. It didnt stop there Scott invited me back and showed me some extra features on my car. If you want a quality vehicle, a great price and excellent customer service- give Scott Clark Honda a try. Ask for Scott Elsenheimer- he has a great personality you dont feel like youre talking to a robot with rehearsed responses. I love my new 2014 Honda Accord EXL.

happygirl

Jan 19, 2014

Usually hate buying cars. Hate the process and typically hate the salesmen. This was the first time I have enjoyed my experience start to finish. I recently bought a Honda Accord and Steve helped me the entire way. I have already recommended him to everyone I know but if you are looking for a great experience, ask for him. Will definitely return to Scott Clark Honda in the future. Thanks!!!!

kim g

Jan 18, 2014

Dave Rucker at Scott Clark Honda in Charlotte, Nc was awesome. I will definitely refer people here. They listened to my request and didn't waste my name. I put my app in online and immediately David started working on my car. I was blessed with a 2010 todyota camry with only 44, 000 mls. I wasn't in the dealership all day like most places bc my situation was handled before he even told me to come in. I LOVE MY CAR. They cleaned it before and even filled up the tank before leaving the lot. David worked with me until I was completely done. He never left my side and didn't discourage me. Love it

Stuart Cofer

Jan 14, 2014

We drove 4 hours from Georgia to buy our vehicle from Scott Elsenheimer the Internet Sales Manager at Scott Clark Honda in Charlotte,NC and were there less then 2 hours!.....Not your typical dealer.....they are all about customer service and what they tell you is what they actually do with no games. I had been looking for a Mazda CX9 for about a month and saw this used one on Autotrader.com that was the right color and options. I contacted Scott on a Saturday while riding my dirtbike in the woods and gave a deposit over the phone. Since we lived 4 hours away I was a little worried about how this would work but Scott and I went over what the drive out cost would be over the phone. I even told him I had cheap financing in place but he offered to see what they could do and guess what?.....we ended up financing the car thru them it was just too easy!. The car was spotless,tank full of gas and ready for to go when we arrived. I cannot thank Scott and the staff at Scott Clark Honda enough for a wonderful buying experience.....all from an out of State buyer!......Would highly recommend you look at new or used cars from Scott Clark. Stuart in Georgia

Happy2Camper2

Jan 13, 2014

Sales person was fine. He was a good listener and tried to negotiate for us. We told the manager not to waste our time and that we were in a hurry. He proceeded to play the game by making us wait and went back and forth to the "big boss" and wasted our time. We gave them our price and told them it was our final offer and they seemed to think we were joking. We went thru this exercise twice and then went to another dealership and bought a car that didn't waste our time. After three days, they called us back and were ready to negotiate. It was too late.

T. Tin

Jan 11, 2014

Tim is a great guy. He knows cars, and he really take a step forward to help me pick up my car. Moving from somewhere else, he was able to hold the car for me for a month, and picked me up from the airport at 11pm to get my car.

homerj1

Jan 11, 2014

I was very pleased with Scott Clark Honda in general and with the salesman, Carlos Zarama, in particular. While other dealers played the usual games, Carlos gave immediately gave me the best price -- by far! -- and never had any surprises. I would definitely go back to him again.

debracrv

Jan 10, 2014

George definitely took care of me when I purchased my 2013 CRV. John helped me get a great interest rate. I look forward to having my CRV serviced there. I would recommend the dealership to family and friends.

Disappointed Buyer

Jan 2, 2014

I searched numerous dealerships to find a vehicle for my Mother. Although the best deal initially was not with Scott Clark Honda, I bargained until I got an acceptable deal with them based on location. Since my Mom is arthritic and does not travel well, I worked on the details with the salesman. I emailed the required information and settled on a delivery day and time. I even delayed plans I had to be there when they delivered the vehicle. The day and time came as we waited. After 45 minutes after the expected delivery I called the dealership. The receptionist was extremely rude as I tried to get through to the salesman. She even said he's right here and proceeded to put me on hold for another 5 minutes so I hung up. The salesman, J. Greene, called me back and said you did not email the information requested, to which I replied that I had. He was somewhat argumentative to which I replied, if you did not get the information the two days before when you expected it why didn't you call me. (They had been calling and emailing me numerous times until then.) Finally I had enough and told him the deal was off and hung up. I proceeded to buy from another dealer whom gave excellent service unlike Scott Clark Honda. Obviously, I would not recommend this dealership to anyone. I have purchased 6 new cars in my life and never had a horrible experience like this one. The kicker was two days later I got an email from their internet sales rep saying they would like to give me a call.

ZaneCharlotteNC

Dec 29, 2013

Scott Clark is simply the best. My purchase of the 2014 Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Internet Sales was very courteous and prompt in all communications before coming into the dealership. Unlike other dealers, I got the pleasure of actually meeting the staff who has been working with me over e-mail. Holly made sure that I had the details on the trade, gave me a wonderful test drive experience and showed me that she cared genuinely in getting the right van. John Green in finance made sure that I had all the information for the purchase and went through it in detail including staying late to make sure I had everything I needed to complete the sale. On the actual deal, I received a great selling price and a very good trade-in to boot. No other dealers could come close to the deal that we put together. Again, best experience that I have ever had in buying a new car.

Buiwe17

Dec 29, 2013

Good customer service, honest and upfront with cost and payments. Made the transaction very easy. Very clean and organized sales floor. They were very busy and seemed to be handling the volume very well.

snakex2000

Dec 28, 2013

Scott Clark is simply the best. My purchase of the 2014 Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Internet Sales was very courteous and prompt in all communications before coming into the dealership. Unlike other dealers, I got the pleasure of actually meeting the staff who has been working with me over e-mail. Holly made sure that I had the details on the trade, gave me a wonderful test drive experience and showed me that she cared genuinely in getting the right van.John Green in finance made sure that I had all the information for the purchase and went through it in detail including staying late to make sure I had everything I needed to complete the sale.Again, best experience that I have ever had in buying a new car. Thank you Randy Threatt for such a great team and experience!!!Regards,Nathan

Allen

Dec 27, 2013

I feel I was overcharged for the vehicle I purchased due to two different financial institutions declining the car loan. I was very unhappy with the service I received. Can't say I will buy another vehicle from Scott Clark Honda. Very disappointed.

Ruth and Jim

Dec 23, 2013

We spent 2 hrs with tim sat looking at cars and test driving three. We found Tim to be professional, honest and personable. We never felt pressured. Tim either answered our? Or if he did it know he found someone who did. He is a terrific salesperson and we would feel comfortable buying a car from you because of tim and your very competent staff Thanks!

SubhodeepMukherjee

Dec 16, 2013

We had a great experience at Scott Clark Honda. The salesperson Simon was very knowledgable and helpful and made our car buying experience a very good one! Not to mention it was his birthday and he was helping us out instead of partying. This is the very first Honda dealership we visited and needless to say, we will surely be back when the time comes to buy another car :) ..keep up the great work!

jbareviews

Dec 8, 2013

I reached out to several Honda dealerships that were willing to do the majority of the sales process without spending virtually any time at the dealership and only one dealership in the area listened to their customer and that was Tim Fox with Scott Clark Honda, Charlotte NC.

Dee Thacker

Dec 7, 2013

I want to take the time to say what an AWESOME job Demario Hutchings did while visiting your site on last week! My husband and I was thoroughly impressed by his knowledge and expertise! Demario went the extra mile to ensure that we received the BEST customer experience. Demario is certainly an asset to your company. I will continue to refer Scott Clark Honda to our friends and family! Keep up the good work!

Rose Campbelle

Dec 7, 2013

I was recently at Scott Clark Honda, viewing the 2014 Honda Accord during my visit I was assisted by a salesman name Demario Hutchings. Demario was very knowledgeable, experienced and went over and beyond to ensure that I received exceptional customer service. I will gladly recommend Scott Clark Honda to anyone and not to mention it's dynamic staff member, Demario Hutchings!

Karen Patterson

Dec 7, 2013

Was in NC visiting my son and he was just looking and Demario Hutchings was a great help...I was very impressed with his willingness to go over the specifications of the vehicle my son was looking at.

Sondra Wilson

Dec 6, 2013

I had an awesome experience working with this young man. He was very knowledgeable, polite, patient, and did not harass me like a lot of car salesmen/saleswomen. He made my experience worth the travel to your company, and I will definitely be back very soon. Often times people take the time to report the bad, but I wanted to take the opportunity to report the outstanding.

Tee Griffin

Dec 6, 2013

I came to Scott Clark Honda the salesman DeMario Hutching was the best he help me pick out my dream car way to go and thank you for your hard work that you do at Scott Clark Honda...

Aub

Dec 6, 2013

NEVER GO HERE FOR SERVICE. Go to Hendrick Honda if you are getting your car serviced. The salesmen here are fabulous but never will I recommend them to my family and friends because of the service department. What a joke

happyhonda69

Dec 5, 2013

The best car buying experience I ever had. Scott Ide and his team as well as everyone else I dealt with were the utmost professionals. Everyone was extremely friendly and fun. Role models of customer service. I would recommend highly!

Dj213

Dec 5, 2013

Terrible service department. Would never recommend my friends & family ever again. Bought cars from here & never was treated badly but the service department made me never want to come back.

brett.crane

Dec 4, 2013

We purchased a fully loaded Sienna mini-van at an earlier time through Scott Clarks and really said we would never come back after having the Tire Service thrown back in our face and denying it after we paid so much for it. Why? Because we didn't 1 of oil changes through them. Just 1. And they were very rude about the whole thing. Yes I understand there are stipulations that are signed. But we didn't live close and only missed 1 oil change with them. Others were made there. What does an oil change have to do with needing new tires under their tire policy anyway?That being said,that was years ago. We are now looking for a car for our 15 year old son. I search on their 10k and under site. There are two cars that I am interested in. Those two cars and basically only those two cars of my interest, say EPrice: Call for price". So I take time to call and get to a salesman finally. I give that person the Stock #'s of the two in question. DL says that he would like to get a visual on the cars before giving me the price and could he give me a call back in twenty or more minutes. I let him know that I am in a big hurry and that I don't really care for sure that they are on the site I just want the given prices of those stock numbers to get an idea. Well he can't but says that he can if I give him ten minutes. I give him a number to reach me on even though I don't get a good feeling he is going to call me back. While waiting I am on the website and the Chat window comes up so I try that. I reach William. I let William know that I called in but I was told it would take some time to get me a price. So I asked William "If I give you a stock number can you get me a price quickly?". He said OF COURSE I CAN! I give him the stock numbers I am interested in. He then asks me for my phone number and email address. I let him know that I gave the other person my contact information and to be quite honest that at this early point in searching that I would prefer not continually getting calls from multiple people from the same lot. I am purely just interested in the given price of the two stock numbers. After that I can talk it over and make arrangements at a later time if I am still interested. Keep in mind I out a fully loaded Van from them already (even though they don't know this). After telling him I prefer not to give my information at this point he proceeds to tell me the following (Taken directly from his chat window and includes my response):visitor5:01 p.m.i prefer not to have so many different people contacting me at such an early stage of looking visitor5:02 p.m.i prefer to reach out myself william5:03 p.m.Ok. Not a problem. The sales reps currently have their hands full. I will make sure that they get back to you within the next couple of hours because I know you need to start weighing your options. Is that okay? visitor5:03 p.m.actually no :) visitor5:04 p.m.i was just telling you at the start that i was in a hurry visitor5:04 p.m.and you said you could assist me From that point on I nicely let him know I appreciated him contacting me on Chat but I wish the process was more useful. Of course... I never received a call from DL letting me know the price and William was less than helpful when I asked not to give my contact information. You may ask why I wouldn't just give it, well... I just started my search for a car for my son and I have already had calls from multiple lots during my business hours. Just days after and getting call after call from different lots. I gave it to one salesperson that doesn't return calls as promised. The other sales person won't even give me a price when he said he would. Not a manager negotiated price. Just a price. Scott Clark just can't win my service. I guess some one who has spent over 50k already with them and looking to buy another just isn't enough. Even after getting treated really badly when I did purchase a high priced vehicle.

STEFBRUCE

Nov 19, 2013

I HAD A GREAT EXPERIENCE PURCHASING MY NISSAN MAXIMA FROM SCOTT CLARK HONDA. TIM (CAR) FOX WAS VERY FRIENDLY AND EFFICIENT AND WENT OUT OF HIS WAY TO BE HELPFUL. I WOULD NOT HESITATE TO RECOMMEND THEIR SERVICES.

Ja'Kia Anthony

Nov 18, 2013

I had a great experience. Dave in particular did a great job assisting me with whatever was needed. I'm definitely going to come back to this dealership in the future.

Larry Brown

Nov 18, 2013

So pleased with the Customer Service that David Rucker provided! Knowledgeable, efficient and professional. Such fine customer service makes us feel confident in the company, I'll definitely be back!

Deanne Grann

Nov 18, 2013

I recommend Scott Clark Honda to EVERYONE! The staff made me feel welcome as soon as I stepped on the lot and the one on one interaction I had with David Rucker was great!

Perry Armando

Nov 18, 2013

My overall experience at Scott Clark Honda was great. David Rucker was pleasant to work with, he has great customer service skills and a positive attitude!

kennapowell

Nov 18, 2013

I typically take months, if not years, to purchase a new car, however Mr. Alstyne was so very informative and professional that I actually walked in for an oil change on my 09 Honda and walked out with a new Honda LX. People who know me know this never happens. Between his salesmanship and your product, I was convinced and am now the happy owner of another new Honda. Thank you!

JayRice12

Nov 18, 2013

I was very happy with the service I received with my new car purchase. Robert Van Alstyne was great with making my decision very easy.

NC-Crenchie

Nov 17, 2013

I would like to say thank you to Demario Hutchings for being a very patient & knowledgable salesperson. Not only did he help me think of sales people more favorable, he also helped me decide that I want a Honda CRV for my next vehicle. Can't wait to drive off the lot. Thanks again.

Lisa Pritchett

Nov 17, 2013

Thanks service dept, D.Hutchings did a fabulous job as well as was very courteous.

PT

Nov 15, 2013

Demario gave me much to consider when I buy my next Honda. A very nice, informative fellow to work with when I'm ready to purchase.

ChrisLovesFords

Nov 15, 2013

Upon visiting Scott Clark's Honda my dad and I were greeted by Brandon McLean. We had interest in a used 2003 Ford Ranger XLT and we did not want to spend too much time or money. It took about 10 minutes to get an out the door price. That meant price of the truck, tax, title and tag. That was the first dealership that did not want us to come in the office and discuss numbers for hours like other dealers. The next day my wife and I went to test drive the truck, again greeted by Brandon McLean who talked to us on a personal level. Not like one of these High Pressure types. Brandon McLean helped us through the process flawlessly. So if you need a New or Used vehicle look Brandon up he will treat you the right way.

terrellcrisco

Nov 14, 2013

My experience with this dealership was very pleasant and favorable from the introduction of various employees, to the presentation and test drive of the new vehicle, to the closing of the sale. I dealt with several individuals including Steve Beck, Internet Sales Manager, Rich Vantine, Sales Manager, JB Beckley, General Sales Manager, and Bobby, Sales Assistant, all of whom were very friendly and professional. I would recommend this dealership to anyone interested in purchasing a new or used vehicle.

TONIAS2BatYAHOO.COM

Nov 13, 2013

MY HUSBAND AND I HAD A CHANCE TO MEET ONE OF YOUR SALES CONSULTANT(MARIO HUTCHINGS) OVER THE WEEKEND. I WOULD LIKE TO SAY HE HAS THE BEST ATTITUDE EVER! HE WAS KNOWLEDGEABLE ABOUT THE VEHICLES AND WAS ABLE TO ANSWER EVERY QUESTION WE HAD. WE WILL BE BACK!!! THANKS

zubaz

Nov 7, 2013

Rob was great. He helped me find the right car and took car of everything in a timely and efficient manner. He's a good guy too.

Edwardsr

Oct 29, 2013

Excellent experience walked us through the whole process easy to do business if you are in the market for a new car I would check with this dealer

Stephanie

Oct 28, 2013

I had a good experience with Diane in the Service area of Scott Clark. She made sure all my concerns and needs were handled in timely and professional manner. I would definitely contact her again for my service needs.

leonard

Oct 23, 2013

Don't service your car at Scott Clark Honda. It took three visits for them to correctly diagnosed the problem. They also are over price. They want to charge me $460+tax for replacing catalytic converter (with after market part, $850 for original honda part). The garage close to my house charges me $350 for replacing my converter.

susan502

Oct 22, 2013

Sales and Service worked with me to solve the problems with my Honda and demonstrated new and used Hondas at my request in an thorough, informative and extremely patient and courteous manner. The service department gave me additional information on optimum operation of my car and all the staff were exceptional in their helpful attentive customer care. Thank you so much! What a great experience.

TCinCLT

Oct 22, 2013

Scott Eisenheimer immediately contacted me after expressing interest in the Honda Civic Hybrid. I had planned to buy a 2008-2010 model, but Scott and his team worked with me to give me some extra value for my trade-in along with some financing options that helped get the price down and allowed me to leave that day in a new 2012 model. I added some features and signed up for the maintenance plan and looking forward to working with the Scott Clark Honda team again in the future.

Steve H.

Oct 17, 2013

BUYING my second ...HONDA CRV from Scott Elsenheimer at 'SCOTT CLARK HONDA' simply because he is both tenacious and prompt, always prompt, with his responses to my requests for more information. What better customer service could you possibly ask for? Thank you Scott for yet another great buying experience through SC-Honda! Cuddo's Steve H.

Lisa (Big Fan)

Oct 15, 2013

I would like to say what a great car buying experience. There were no surprises from beginning to end. From sales, to finance, to service. Big Scott was a great salesperson, along with Tony in finance. I am glad I drove 4 hours to buy a car from Scott Clark. Maureen, a manager at Scott Clark was a pleasure to speak with. My overall experience in buying a car was phenomenal, and I would drive 4 hours again for my next vehicle purchase. I highly recommend buying a car from Scott Clark Honda. Truly one of a kind dealership where they truly do care.

Llemay

Oct 15, 2013

First I would like to say that Scott the salesman that we bought our daughters car from, and Maureen his manager were the best salespeople I have ever dealt with. They are top notch, and really work with you through every step of the process. From beginning to end, I would go back to Scott Clark Honda for my next vehicle, and I live 4 hours away. Kudos to you Scott Clark Honda!

sfinkel27

Oct 14, 2013

The service department was a pleasure to deal with and so was the Exchange Program department! The customer service on all levels was above par for most other dealerships that I have dealt with in the past. I would recommend anyone to visit this dealership! Ask for Rob Van Alstyne if you want to exchange your car -- he is a true professional and will definitely give you the best deal possible!

s1114376

Oct 9, 2013

I checked with Maureen (Internet Rep) about pricing for a 2013 Honda Odyssey. She responded quickly with a price that I thought was too good to be true because it was $1k less than any other dealerships around. I kept asking her if that was truly the price out the door and she continued to reassure me that it was. There is a Honda dealer 2 minutes from my house but I decided to make the drive to Scott Clark Honda to hopefully take advantage of the pricing that I thought was too good to be true. I let Maureen know that I would like as much of the paperwork as possible completed for me when I got there because I didn't want to have to sit around all day long waiting to be finished at the dealership. When I arrived I was quite shocked to be met by Scott (he handles things in the dealership that Maureen sets up online) who was waiting for me and already had the paperwork pre-filled and waiting for me to sign. Once we signed the initial paperwork I was taken to the options desk and then put in the queue to finish in the financing office. At the options desk a very polite lady told me about the accessories we could purchase from the dealer for our new Odyssey. I had looked online for the accessories I wanted ahead of time and printed out the pricing I could order them for. I told her what options I wanted and what price I would be willing to purchase them from Scott Clark Honda for but she politely let me know that the prices I brought from the internet were lower than what they were willing to sell for so I declined to purchase any accessories. She didn't try to push me at all to purchase accessories directly from them and was very easy to work with. The next step in the process was waiting for the finance office. That took about 45 minutes for a finance rep to pick up my folder but once I made it in the office the process was very straight forward and there were no high pressure tactics to try and coerce me into purchasing extended warranty coverage. Ashley (I believe that was her name), told me the details of the extended warranty they offered, I politely declined, and we moved forward with getting the rest of the paperwork signed without her trying to pressure me at all.For the reasons above, I was very impressed with the Scott Clark Honda dealer in Charlotte and would most definitely consider using them again for any future Honda vehicle purchases. BTW, if you are wondering why there is no information in the review about me looking at the vehicle to decide what we wanted, it is because we were previous Odyssey owners and were just replacing a 2002 model and we already knew exactly what model / color we wanted.

jaa324

Oct 8, 2013

When arriving at Scott Clark Honda, my wife and I were greeted by Arnie. He was such a pleasure to work with and seemed to always have our best interests in mind. They were short on finance people on the busy Saturday we were there, but Arnie kept us plenty comfortable during the wait. Would highly recommend you request him if you are interested in a Honda, he was highly knowledgeable on the vehicle but never attempted to force anything on us that we didn't want.

ErnestoH

Oct 6, 2013

I like that during funding process we had the opportunity to have access to help from someone in Spanish not only at the time of choosing the vehicle but all the attention from here was excellent

johnpickitt

Oct 4, 2013

Overall I had a good experience. The only negative I had was at pick-up. I waited in the waiting area for 30mins until a young lady asked me to follow her. She took me to her desk and proceeded to try and sell me options. Unacceptable. If I wanted them, I would have ordered them. I then was sent back to the waiting area and sat for 20 mins until the finance man asked me into his office to close the deal. At last. I had to sit there reading a book for 45 mins waiting to complete 5 mins worth of paperwork. All the personnel were professional and nice to deal with, but the wait was just lousy and uncalled for. If I get any junk mail as a result of voluntarily doing this critique, I will go postal.

Amanda

Oct 3, 2013

I had my Cruze in for service in September. My advisor was very prompt and introduced me to Eric Durand when he pulled my vehicle out of the service lane. It was nice to actually know who would be working on my vehicle!

Matthew Boulay

Oct 3, 2013

Great experience. Fast, friendly service. Spoke with Eric Durand about my vehicles current needs and he his responses were very detailed and informative.

Ashleymcquerry88

Oct 3, 2013

I have been leasing a Honda civic, and was nearing the end of my contract. I spoke with Tim Fox over the phone and he answered all of my questions and set me up with an appointment that week and was very accommodating to my work schedule. From the moment I got there I felt very comfortable. In the past car dealerships have not been my favorite place, but he was extremely knowledgeable and very conscious of my budget. I have never purchased a car on my own before and was nervous about, it but after helping me pick out my new 2013 honda civic he referred me to the finance director. He was so helpful and gave me a great monthly plan and I couldn't be happier! My mom is a single mom and the entire experience was vey overwhelming to her so he and Tim were there to make sure she was comfortable with all the decisions and gave us all the time we needed! After finalizing with them, the sweetest blonde girl helped me figure out all the new technology In my car! I'm not tech savvy at all so that was a huge help to me. Over all, I've never had such a good experience in customer service, and I will be recommending Tim Fox and his coworkers to all of my friends and family!Ashley

Angela J Caldwell

Oct 2, 2013

By Angela J Caldwell from Charlotte, N C. Had a good experience with Diane Boggs and would be glad for her to help me again.

jteacher

Oct 2, 2013

My student's mom, Jennifer Mekola shared with me that your dealership was excellent to work with! Always great information to know for those looking for cars!

Jen Surber

Oct 2, 2013

Louis and Tyson were extremely nice and courteous. They treated me as if I had been a part of their family for years....in fact this was my first time here. Free computer for customers to use...with fresh dognuts from Dunkin and KrisspyKreme....my car was washed afterwards...my gosh I only had a simple oil change. Thanks

stroudia

Oct 2, 2013

Tyson is very professional and excellent mechanic. I can always count on him to be fair and consistent with all of my vehicle repair. I recommended him and this dealership for all vehicle repairs.

perrymom

Oct 1, 2013

Wow!! I called to see if they could help me with a tire problem and Diane got me in and out in an hour! I had a bolt in my tire and needed a new tire! Incredibly fast service, very helpful and pleasant manner! Will definitely ask for Diane to help me again!!!!!!

cj owens

Oct 1, 2013

came in for my tire light being on and was helped by a Randy E. told me that my tire pressures were getting low because of the air temperature dropping so he filled my tire and topped off all of my fluids in less than 10mins i was out thanks Randy

taylor suggs

Oct 1, 2013

I came in for minor service normal oil change and tire rotation and was surprised that i was in and out so fast i was helped by Randy Ellis and this experience was excellent.

Lyusik

Oct 1, 2013

I had an unforgettable experience at Scott Clarks Honda. Thanks to the best sales consultant Carlos Zarama who helped me to find the exact car I was dreaming of. I would recommend Scott Clarks Honda to anyone.

Kim Ford

Oct 1, 2013

He was helpful in every way. Would be glad for him to help me again.

hlm757

Oct 1, 2013

Victoria Marsh was such a pleasure to work with when buying my used car (new to me) ! I have told all my friends what a wonderful job they do at Scott Clark Honda.

Hmikea

Oct 1, 2013

Maureen is very friendly and extremely knowledgable regarding the vehicles. Was able to provide a complete overview of the Ridgeline and demonstrate all the features. Very easy to work with and I will come back when it is time for a new purchase.

Sue

Sep 30, 2013

Had oil change and tires rotated Andrew Robertson was quick and efficient

Metsman60

Sep 30, 2013

Happened to run into Jim Bass on a golf course recently. Not realizing he was in the auto industry I got to gripping about the undependability of my car. He told me to come on down to the shop. The guys there made me feel welcome, and i bought myself a truck in the process. very happy customer. Thank you Mr. Bass

Greg Stephens

Sep 30, 2013

Diane Boggs was absolutely awesome, very prompt and freindly service.

Kyle Brien

Sep 30, 2013

Eric Durand performed the recall on my vehicle in a quick and timely manner unlike other dealerships I have visited in the past. I was told it could take up to half a day and it took no time at all.

Lyusik

Sep 30, 2013

I had an unforgettable experience at Scott Clarks Honda. Thanks to the best sales consultant Carlos Zarama who helped me to find the exact car I was dreaming of. I would recommend Scott Clarks Honda to anyone.

tunnedxx

Sep 30, 2013

I gotta say best experience I've ever had!! Very friendly environment and very easy to work with. I dealt with Maureen Brazel who was outstanding! And I would recommend her and the dealership to anyone looking for a car! Very happy with my new vehicle! 2 thumbs up!

rajendrapatel

Sep 30, 2013

Both the Internet sales team Maureen Brazel and David Rucker were great up to the very end of the purchase.As like any business they have a sales, finance , accounting and service team / departments.I had no issues with the sales and they helped me to the very end.Only drawback I saw was that once the finance documents were signed, I was under the impression thatI did not have to do anything further to get my official license tag. Only after further calls couple of weeks later, I found out that license tag work etc is done by accounting team.Once I found out I had no issues but some basic process and procedures would be good for new buyers especiallyif you are thinking of buying out of state as this can lead to delay in getting the license tag in time.

BLUCIVIC1

Sep 30, 2013

Very helpful in getting the parts I need for my late model Honda. Parts usually arrive the next day and the parts staff are a pleasure to deal with. highly recommend them for all your needs.

mnewman90

Sep 30, 2013

Tim Fox was a big help in buying a used car from Scott Clark Honda. He showed me a really nicehonda accord in my price range but did not get upset when I decided on a toyota camry he had on the lot.He worked hard to make a good sell for both myself and the dealership. After spendingtime with Tim you could tell he was in business to sell cars to me, my friends, relatives and business associates. He is in it for the long haul. For this reason I have no problem inrecommending him to others.

rugillespie18

Sep 30, 2013

Billy found the problem with car within an hour and really went the extra mile and found a part under warranty that happen also need to be replaced. happy I took it to billy and scott clark honda.

Giants fan

Sep 29, 2013

I was very pleased with customer service we received through out the dealership but especially my car salesman David Rucker. The staff assisted my daughter and I with the purchase of her first car, considering that I hate the hassles at the dealership I must say this was a pleasant experience. I would recommend my friends and family.

Diasha Roux

Sep 29, 2013

I must admit the facilities are very clean, especially the bathrooms. The dealers who i dealt with were phenomenal and the atmosphere was positive uplifting the consumers the moment their foot touched ground. Thank You Everyone, including the receptionist.

Bank Excecutive

Sep 29, 2013

I was shopping for a new Honda and came across Steve Beck via the internet. He must have been sitting at his PC as he answered my email in maybe 2-3 minutes after I sent my request. He also called me right away and gave me a price that sounded to good to be true. I could tell by our conversation that Steve seemed very sincere and he truly believed in the Honda Accord. I set an appointment for the next day and went in and got my new Honda Accord. There were no games, just straight forward numbers hat Steve did not deviate from I would recommend Steve Beck and Scott Clark Honda to anyone.

Cowboy girl

Sep 29, 2013

I have now bought 3 cars from Steve Beck over the past 10 years. The most recent was at Scott Clark Honda. I have also sent Steve several of my friends who he has also sold. Steve always gets me the deal that is good for me, and he does so with such ease and professionalism. If you are wanting to buy a Honda or any other brand, Steve Beck is who you need to ask for.

DezLMT

Sep 29, 2013

Ohhh my dogssss y'all!! You have not seen a no pressure car buying experience til you go talk to this tiny little sassy thang named Brandi. She's just so nice to talk to, like I'd known her for years!! She was very knowledgable about the after purchase support you get after your sale, which was one of my big complaints about the last place I got a car from, I was so nervous to go through all that jazz again! I was able to scope out the selection without being swarmed w pushy know it all salesmen. And they even price matched my new car from another place that I didn't wanna go back to again.

Roux01

Sep 29, 2013

My daughter and I were taken care of well at the dealership. David and his staff were courteous and friendly and they helped my daughter purchase her first car and I would definitely recommend them to my friends.

DROUX

Sep 29, 2013

I couldn't find a better dealership. I look forward to my next visit. I had the best experience and recommend this dealership to everyone.

Kathy Welsh

Sep 28, 2013

When I need my Honda Civic serviced I always request Eric Durand work on my car. He is a Excellent Technican and Scott Clark Honda is very lucky to have him on their Team.

dbaker02

Sep 28, 2013

David and Simon were very helpful and friendly. Simon answered all my questions and was helpful in helping to finalize the deal. The quality of service was good as well as efficient in processing paperwork and getting me out the door in a timely manner. Would definitely recommend the salesmen and this dealership for purchasing a new car!

ramkumar1980

Sep 28, 2013

Tim Fox is a very nice sales person and he was very kind and he has very good knowledge about the cars. The whole dealership is very good and I highly recommend this Scott Clarks dealership.

Welsh

Sep 28, 2013

I know my Honda Civic will get a 100% Quality Service when Eric Durand works on my car. He knows his Honda's. Thank you, Eric

gas92881

Sep 28, 2013

I came in for an inspection and ended up trading in my lease for a buy. I started workin with RVA, Rob Van Alstyne, on the exhchange program he is a part of. We started looking at some new Accords I could upgrade to. RVA was great to wok with, he knew the vehicles, and helped me get into an affordable upgrade. Rob was very helpful through the entire buying process, could not have been easier. RVA was refreshing to work with, he wasn't just trying to sell me a car. He took time to learn a bit bout me which helped in getting me into my 2013 Accord Sport, manual. Gottal love it. Rob was very personable and a pleasure to work with. Thanks Rob for making my buying experience enjoyable. Hope to work with you again.

Bsimbra

Sep 28, 2013

Had a wonderful experience here at scott clark honda, with.the great.thanks amd help of Miss Erin. I would definitely recommend this place to all my friends and family.

DoxieLuv

Sep 27, 2013

I am very pleased with the service I received at Scott Clark Honda and the work of Andrew Robertson. He completed his work in a timely manner and was professional when assisting and answering questions. He checked over the vehicle to make sure there were no other issues that needed to be addressed. Highly recommend!

Debbie

Sep 27, 2013

I spoke with a young man by the name of Jimmy Bass. He was very informative!

Bobbie

Sep 27, 2013

I recently had my car serviced and was very happy with the great job they did. Trevor Branch was the Technician that serviced my car. He did a great job and was very conscientious and polite. I would highly recommend this dealership.

JameyW8

Sep 27, 2013

Jennifer Meckola recommended Scott Clark Honda to me for their low prices and great customer service. I had a great shopping experience and would recommend this dealership to my family and friends.Jamey W - Charlotte, NC

bgrandma

Sep 27, 2013

Had my Honda odyssey serviced. Adelene was very nice to me. Made me feel welcome. The whole staff was very helpful. Will have my oil changed there from now on.

bradleykirby

Sep 27, 2013

I was visiting a friend in Charlotte NC when I suddenly had trouble starting my car. I took it to Scott Clark Honda where I met a lady by the name of Adelene Kirby. They quickly took my car in and it was determined that the alternator needed replaced. Adelene then told me it shouldn't take too long since they ere not too busy. The car was fixed and the price was reasonable. She keep updating me during the process keeping me from wondering what was going on or guessing on the progress.

MC2

Sep 26, 2013

I took my Accord to this facility for a cracked radiator. It was done quickly and Jimmy, the service advisor, was excellent. He was a very helpful guy and it was a smooth process.

Hondaguy

Sep 26, 2013

Great job guys! Jimmy Bass is a pro, he takes care of all my needs. I recommend him to everyone.

brandy

Sep 26, 2013

I love coming to this dealership. Everybody is nice. The service lady diane is awesome and sweet. They are fast and dependable

Giang Huyhn

Sep 26, 2013

i just wanted to say that my car was greatly taken care of by Randy E in service. My Honda runs like a charm! The service advisors were also helpful with questions i had. OVER ALL I would reccomend Scott Clark Honda to everyone!

Amber

Sep 26, 2013

My experience at Scott Clark Honda was excellent. Thanks to jimmy bass's great customer service skills he was awesome and very helpful.

Boss

Sep 26, 2013

Billy Keodouagkhao did a phenomenal job on my car when i took it in for service. .

Bev

Sep 26, 2013

My salesperson at Scott Clark Honda in Charlotte, Tim Fox, is the best! Guided me through the process of purchasing my new 2013 Honda Civic LX sedan a few weeks ago. Extremely courteous and knowledgeable and went many extra miles for me throughout the deal. I am very happy with Tim Fox, and all the staff I dealt with. Tim was so very helpful and is a huge asset to the organization. Thank you for such a wonderful experience!

Tammy

Sep 26, 2013

Great customer service in the Parts Department. Very Helpfull and friendly. A big thank you to Justin Shirlen he was so nice and patient with me. Helped me with just what I was looking for.

Cathy C

Sep 26, 2013

I was surprised to realize that the repair I needed was actually less at Scott Clark Honda than at the Independent garage I had been taking my car to. I decided to get an estimate because I wanted genuine Honda parts, and was really pleased to find out the cost was lower. Chris Harrison completed the work in a professional and timely manner. I am done with the independent garage. All of my work will be done at Scott Clark Honda.

Happy Pilot Owner

Sep 26, 2013

I had my Honda Pilot Serviced at Scott Clark Honda and it was a great experience, much better than I have experienced at other dealerships. I plan to make Scott Clark Honda the only dealer I use. Chris Harrison rode with me to help find a noise that I had been hearing, and he was able to diagnose and fix the problem very quickly. I was surprised at how quickly I was in and out of the dealership. Will definitely recommend to others.

Mary

Sep 26, 2013

I always see Adelene K when I come in for service because I know I can trust her.

Jp

Sep 26, 2013

Jeremy Allison in the service department was a big help in getting my car running and out the door.

Vannee Vay

Sep 26, 2013

Came in for a service and was impressed by the quality and efficiency of the work. I was out of there in no time. Thanks to Randy E.

Cherrelle

Sep 26, 2013

Tim was very patient with my mom and myself. Even though we weren't buying a 30,000 car they still treated us as if we were. He was very kind and helpful in every way. I would recommend him to anyone!

Monica

Sep 26, 2013

I had a great experience dealing with Adelene Kirby. She explained all the repairs well and the charges. She is also very pleasant and have great customer service skills!!

mr11212

Sep 26, 2013

Scott Clark Honda has really good overall customer service. The entire staff was friendly the couple times I had to visit. Billy was very knowledgeable and detailed with my car's issue. Thanks

Brad

Sep 26, 2013

Adelene K really treated me like a "prized" customer. She was helpful and always answered my questions with confidence. Most places I go to are not this nice and this facility had a nice sitting are with doughnuts. Adelene made sure that any progress made on my car was communicated to me very quickly! SCOTT CLARK HONDA GETS AN A++++++ KUDOS TO ADELENE!

srt3521

Sep 26, 2013

Great all around service..facilities are amazing, knowledge of the vehicles was impeccable and the finance assistant was absolutely amazing in every single way possible.

Johnn803

Sep 26, 2013

I love the environment when coming to Scott Clarks Honda, everyone here is very friendly and diligent. Miguel Guerrero helped satisfy all my question about the car was looking at. I definitely recommend Miguel and this dealership as its one of the best Ive been to. Thanks again and hope to return back soon.

Amber1025

Sep 26, 2013

Excellent help from jimmy bass at Scott Clark Honda, he answered any question I had and answered them with great confidence. Very polite, helpful, and caring young man. Thanks again jimmy. I'll be back to see you soon!!

Wakefan1

Sep 26, 2013

I would not recommend going anywhere else, Scott Clark Honda has a wonderful team if hard working and friendly employees! Demario helped me find the perfect car for ne! I LOVE MY NEW HONDA. Victoria made the signing quick and fun with her great attitude and big smile in her face! Big thanks to Demario and Victoria!!

bevjo

Sep 26, 2013

This dealership's staff is proficient and people oriented. My salesperson, Tim Fox, was extremely courteous and took a great deal of time showing me various autos, a few of which I test drove. He was informative and knowledgeable about the cars and the process I went through for the purchase of my new Honda Civic sedan. The location is clean, organized, and excellent customer service. Tim Fox not only helped me out during the purchase, but has followed up with emails and/or phone calls making certain all is well and letting me know not to hesitate to contact him if needed. Thank you for a good experience!

Lasumarah

Sep 26, 2013

My representative Victoria answered me always very promptly had a great attitude and very knowledgeable. I had a great expire nice at Scott Clark Honda

MB

Sep 25, 2013

Crazy ridiculously good service tech that works there!

Roger Clark

Sep 25, 2013

My purchasing experience with sales representative Carlos Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Honda Accord I wanted. He has called back many times to me to check on our happeness with the car. My only concern in my visiting Scott Honda in Charlotte,NC was with the finance manager and associates using high pressure tatics to sell me an extended warranty which I didn't want or need (because the dealership offered a lifetime drivetrain warrany for free) even after me expressing my desires that I didn't want the other warranty.The second problem developed after the dealership sent out letters of credit refusal to me (after I had already taken delivery)and 50 other customers that was not factual (were actually caused by a computer problem) and the taking of over 30 days and many telephone call to get a letter from them stating my credit was ok that I could sent to the credit bureaus for my protection later on if needed. I will recommend Carlos for sure but be on your guard when it its time to sign for the vehicle in the finance department. Roger Clark

Bigfan

Sep 25, 2013

Wanted to let you know that Scott Clark Honda service department is great, especially service from Jimmy Bass! He takes great care of his customers!

Barb T

Sep 25, 2013

I always have a wonderful experience when I take my car to be serviced at Scott Clark Honda. Chris Harrison is a great technician and is always willing to go the extra mile to make sure my car is in top condition!

Honda Fan

Sep 25, 2013

Scott Clark Honda is the only dealership I use to service my car. Chris Harrison is a wonderful mechanic and shop foreman. He is the only mechanic I trust to be honest about what my car really needs, and the service has always been exceptional.

Katie M

Sep 25, 2013

Jimmy Bass in the service department is always thorough when servicing my Honda Odyssey. His honesty, research into warranty items, and advice are truly appreciated and keep our family coming back.

Mkhun

Sep 25, 2013

I was very pleased with the service I received from the technician, Randy. He was informative and efficient at his work. I will be back for my next service.

IISmooth

Sep 25, 2013

I was visiting the area and this dealership was mentioned by name for me to visit from a friend. The quality of work they do was awesome and I didn't feel pressured to add on multiple services like other places I've visited. My car was taken good care of and I got some great conversation and laughs from the staff, in particular Louis James, (told him i would write a review) and I will definitely be back.

Carliann29

Sep 25, 2013

Excellent service my v6 accord Is running better than ever took her in for a tune up and she sounds great. the young lady (kelsey) who delivered it was so nice and kind. she really seemed like she knew what she was doing and enjoyed her job. She delivered my car with a smile and a big thank you. I will definitely be back thank you so much, she's a great addition to your staff and a keeper for this position

Amy

Sep 25, 2013

Great Customer Service from Jennifer Meckola. Great job

rclark002

Sep 25, 2013

My purchasing experience with sales representative Carlos Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Honda Accord I wanted. He has called back many times to me to check on our happeness with the car. My only concern in my visiting Scott Honda in Charlotte,NC was with the finance manager and associates using high pressure tatics to sell me an extended warranty which I didn't want or need (because the dealership offered a lifetime drivetrain warrany for free) even after me expressing my desires that I didn't want the other warranty.The second problem developed after the dealership sent out letters of credit refusal to me (after I had already taken delivery)and 50 other customers that was not factual (were actually caused by a computer problem) and the taking of over 30 days and many telephone call to get a letter from them stating my credit was ok that I could sent to the credit bureaus for my protection later on if needed. I will recommend Carlos for sure but be on your guard when it its time to sign for the vehicle in the finance department.Roger Clark

Kelly Carl

Sep 25, 2013

We are currently looking for a new AWD car. We've been to all the local Charlotte car dealerships - Acura, Ford, Honda, Toyota, etc. to test drive and narrow down our choices. We've spoken to alot of folks with pushy personalities. Cars are very expensive now and we plan to make an educated decision - not a "pushed" upon us decision. The folks at Scott Clark Honda and Scott Clark Toyota were wonderful to work with in our early stage test driving. We even went back to a competitor dealership a second time and asked to speak with a different salesman because our earlier salesman wouldn't let us get a word in the conversation....After hearing about our experience with a competitor, my friend - Jennifer Meckola (Scott Clark Honda), recommended we come to her dealership. Although we've not purchased a car yet - our experience with both Scott Clark Toyota and Honda were wonderful car buying experiences.

Graciesnana

Sep 25, 2013

I gave the store the rating I gave them because the service there was great! I was looking for a part and had a few questions. Justin approached me & started to help me out. He knew all the answers to every question I had and he was able to provide me with the part that I needed!

Happy Business Professional

Sep 25, 2013

Every time I call to ask if they can fit me in for a service visit, they say "we always make time for you." I feel like I have a relationship with Scott clark Honda and I won't go anywhere else.

Treyepps

Sep 25, 2013

I came in to get my car service and to look at maybe purchasing a new car. David Rucker came and showed several cars and also made sure my car was taking care of while being serviced. He's a great salesman

john bass

Sep 25, 2013

Jimmy bass is well expperienced in his field. The type of service he provides makes me feel confident in my decision to bring my vehicle to Scott Clark Honda

mak5948

Sep 25, 2013

Working with Robert was a great experience. We had previously purchased another vehicle from him and his professionalism and knowledge made our decision to work with him a no brainer. We feel that he is very trustworthy making it easier to work with him again. Other salesmen seemed to always tell you what they think you want to hear. Robert will tell you the positives/negatives if any, depending on what you are looking for in a vehicle even if it means losing the sale. I would recommend Robert to anyone interested in purchasing a Honda.

C Benfielld

Sep 25, 2013

Great experience in the Parts Department! Pop Sundara is knowledgable, efficient and professional! Service like this gives me confidence in the company. I'll be back.

C

Sep 25, 2013

One of the best car shopping experiences i've had. David Rucker was very knowledgeable, thorough and helpful. Looking forward to continued business with Scott Clark.

Pantherfan

Sep 25, 2013

Jennifer Flake is my service advisor and she is always friendly and helpful. We have recommended all of our friends to service their vehicles at Scott Clark Honda!

richardscire

Sep 25, 2013

I've bought 3 Civics at this and the predecessor dealer. I've been extremely happy with them both for buying my cars and servicing them. Robert was terrific, he was knowledgeable and friendly. He answered all my questions and took a lot of time to explain the process and get me a great deal. The rest of the team was easy to work with and did a great job.

Tony Huynh

Sep 25, 2013

Scott Clark Honda took care of my car in a timely manner and the technician Billy K, sorry I can't remember how to spell his last name lol, took great care of my TSX! No more issues with vibration, thanks!

BluechipNC

Sep 25, 2013

We entered the dealership just to look at the vehicles and after the experience with the Sales person, Robert Johnson, we were very pleased with the service and willingness to get us exactly what we wanted. We highly recommend Scott Clark Honda.

Katy Kennedy

Sep 25, 2013

Eric Durand walked me through several safety issues my vehicle while performing my safety inspection.

sharon17

Sep 25, 2013

First of all, I hate pushy sales people and sales people that jumps on you when you drive into a dealership. My experience at Scott Clark was neither. When I first arrived, I was greeted with a kind smiling face. Of course sales people are suppose to smile, but you can tell that Luis Porras smile is genuine. He asked what we were looking for and what was important for our family. I felt he was listening, given I was a woman. He spoke to me, not just my husband. In reality, he spoke mostly to me. If he only spoke to my husband, I would have left the dealership. Luis showed us options that met our criterias and let us talk, stating our dislikes and likes. I asked him to sell me his product because I was not convince I wanted to buy an Accord. He spoke honestly and with passion. I respect someone that can be honest but believes in what they are selling.Summarized, I left the dealership with a new Accord that night. I got a great deal and my experience was great. I do not write reviews unless I believe I received exceptional service. I also write bad ones, when a provider needs improvement. If you are looking for a pleasant experience while looking for a car, I would whole heartily recommend Luis Porras at Scott Clark. Tell them Sharon Middle sent you.

JT

Sep 25, 2013

I pulled in to the service bay and was immediately greeted by Scott hall, he was very friendly and made me feel at ease, which is refreshing for a dealership. He handled my service request like a true professional. Will definitely be back for future service. That's the kind of person that Scott Clark needs 30 of!

Lee

Sep 25, 2013

Scott Clark's mechanic, Trevor Branch, is a well trained mechanic who is honest and thorough. I would feel safe leaving my car in his hands any day no matter what the problem is and confident that he could diagnose the problem and fix it.

Owner of a brand new pilot :)

Sep 25, 2013

My experience with Scott Clark Honda has been the best. The whole staff is helpful and super friendly! I bought a brand new Pilot from Carlos. He was very patient and didn't pressure me like other sales people at other dealerships do. My car was delivered by a nice young lady ,Tania showed me how to pair my phone to Bluetooth and how to use the navigation system she was very helpful and took her time explaining the features of the car. If you are buying a car I highly recommend Scott Clark Honda in Independence.

Morgs18

Sep 25, 2013

Kelly Alvaran was fabulous. She knew I was on the way to the dealership looking to purchase. As soon as I got threw the door she lead me straight to a salesman with no delays!

Craig Singletary

Sep 25, 2013

Had the best service experience from Mr.James, very professional and I felt like he was being honest. I would recommend the dealership to anybody looking for an honest experience.

Erin Hewitt, Havier Howe

Sep 25, 2013

I came in to the dealership today to just get some pricing on service for my car. I walked in and spoke to the cashier, assuming she could help me out since there were tons of people outside talking to the advisors. When I approached the desk and began asking her questions, she politely explained to me that she didn't do any of the pricing, but would gladly direct me to someone who could. She led me outside and stopped the first technician she saw. His name was Havier and told me exactly what I needed for my car, as well as the prices for everything. I will definitely be back soon to get the recommended services done on my car!

Erin Hewitt

Sep 25, 2013

Today I visited Scott Clark Honda for the first time and was blown away! Everyone was so friendly, but what really stood out to me today was the help from the cashier. I had approached the desk and asked multiple questions about sales. When she couldn't answer me, or get salesman on the phone for me, she walked me up to the front and personally helped me find someone who could answer my specific questions. Erin Hewitt is a wonderful employee and this company is grateful to have her! I will definitely be back in the future!

Christine Campbell Honda Owner

Sep 25, 2013

I have my Honda Van serviced at Scott Clark Honda on a regular basis. I appreciate my service technician Jeremy Allison always taking care of things and not having to worry about any of it myself. I feel confident that my van is going to last me several years and I will continue to take it to Scott Clark Honda for service and repairs.

5 great kids

Sep 25, 2013

Scott Clark Honda is great! Jimmy Bass makes dealing with repairs easy and bearable! Thanks!

Billy

Sep 25, 2013

I had an excellent experience with Jeremy Allison. He was very knowledgeable and polite. I would highly recommend him.

Haley

Sep 25, 2013

Jeremy Allison is the best in the business. I would highly recommend him to anyone.

Kim Harden Honda Fan

Sep 25, 2013

I have had my car and van serviced several times at Scott Clark Honda. My service technician Jeremy Allison is always very thorough and informative . The repairs and/or maintenance work are always top notch. I also bought a used car in December and I appreciate Jeremy going the extra step to check with the used car department to find me a reliable and affordable Honda Accord. I will definitely continue to have my vehicles serviced at Scott Clark Honda.

nunnally2007

Sep 24, 2013

Trevor was so helpful. I knew how much the service would be and no hidden cost! I've been to dealerships that would charge me extra because I'm a girl. The dealership is quality!

thuynh8

Sep 24, 2013

I took my TSX to be serviced at Scott Clark Honda and I had great service! The staff is friendly and the technician, Billy K, took great care of my car. Thanks guys!

A12345

Sep 24, 2013

I am very pleased with the service I received at Scott Clark Honda and service technician Trevor. He accurately figured out the issue with my car and had it running like new. Have not had an issue with my car thus far and would highly recommend him!

smoore7896

Sep 24, 2013

I would like to take the time out to say that your cashier at Scott Clark Honda was very enjoyable and happy to help when I was checking out. I really appreciated it. She made my experience at Scott Clark as best as it could possibly be.

HannahBeau253

Sep 24, 2013

On my most recent trip to Scott Clark Honda, I went to the service desk to ask about rates and information. Erin was working and was very polite. She quickly gave me all the information I needed. She smiled and used eye contact, which is often rare in our society. Even though she is simply a cashier, I could see that she has real potential.

Ktcrazy8

Sep 24, 2013

Wonderful staff, very friendly and helpful. Any questions I needed answered were answered in a professional and timely manner. Would recommend dealership to friends and family.

Umlauren

Sep 24, 2013

Overall great experience. Every one was very nice and helpful and got me what i needed quick. The cashier Erin Hewitt was very friendly also

KateLeasure

Sep 24, 2013

Very good service. I was definetly treated with respect by the workers there. I felt comfortable with my surroundings. I asked questions alot, and they were answered thoroughly

CallieKat

Sep 24, 2013

Andrew helped me pick out the right tires for my Chevy and provided me with the best price available. He is very knowledgeable on all aspects of any car.

nuprotocol

Sep 24, 2013

I'm extremely picky about who I let work on my Acura RSX-S, but Billy Keo really took care of me. Billy was extremely informative, patient and has great attention to detail. I live 30mins away and will drive to Scott Clark to just request him. Highly Recommended

lkwalker13

Sep 24, 2013

Taylor was a great salesperson very nice would definitely come back just because of her. She knew everything I ask had the car I wanted the best time I have ever had buying a car

Robyn720

Sep 24, 2013

My experience went really well. The first person to greet me when I walked in the door was Erin Hewitt. She is fantastic at her job. When I went there I was looking for a used Toyota corolla S. I did not get one but I would definitely go back I had a really good experience.

soccer fan

Sep 24, 2013

I love Scott Clark service department. Jimmy Bass takes great care of me every time I come in.

LynetteSmith

Sep 24, 2013

David Rucker is the best salesman ever. He was very knowledgeable and friendly. He helped us pick out a car that fits our family. Dave Rucker you go boy!!!!!!'

Callie Kat

Sep 24, 2013

Andrew Robertson helped me pick out the right tires for my Chevy and provided me with the best price available. He is very knowledgeable on all aspects of any car.

Jdmtuner

Sep 24, 2013

I came in for a routine oil change and while I was waiting on my car to get done I spoke with Erin Hewitt in sales. She was very sweet and polite to me and also very respectful in conducting business with me. I really appreciated her good morale and great attitude

Dan D

Sep 24, 2013

great expierence everytime. Jimmy Bass has been very professional and easy to talk to everytime.

harding1

Sep 24, 2013

Conversations with Kelsey Pasley has totally convinced me that Scott Clark Honda has exceptionally Great vehicles and also exceptional service. Scott Clark Honda is far superior to that of other dealerships in the area.This is definitely the dealership that meets exceptional values with both the customer in sales and service. Bobbie Harding

RSX-S

Sep 24, 2013

I'm extremely picky about who I let work on my Acura RSX-S, but Billy Keo really took care of me. Billy was extremely informative, patient and has great attention to detail. I live 30mins away and will drive to Scott Clark to just request him. Highly Recommended

tromano5

Sep 24, 2013

Jimmy was courteous and knowledgeable. I felt like I was being treated honestly with my issue/repair. He and another service technician worked cooperatively to solve my issue. Teamwork was nice to see.FYI. When you look up Scott Clark Honda you get 4 sites, phone numbers,etc. Needs to be cleaned up with one site. No emails for employee's or managers are located on the sites to be able to communicate with anyone.

Anthony Howard

Sep 24, 2013

I had a tire blow out on the corner of WT Harris and 74. I told the Scott Clark Honda service department about what had happened. The technician Eric Durand dragged a floor jack to my vehicle and quickly replaced the tire. My vehicle was back on the rode again in only 20 minutes. I am so thankful that I was not stranded.

Nsokolowski

Sep 24, 2013

I had a wonderful experience visiting the Scott Clark Honda dealership. I had several questions regarding service on my car. All the people were friendly and efficient. Trevor Branch was very pleasant to work with. He was informative and did an excellent job communicating exactly what needed to be done and why. Overall the experience at this dealer was excellent. I would and will recommend this dealer to my friends.

Jennifer

Sep 24, 2013

Erin Hewitt was very polite and sweet as I was checking out for the day. She wore a very bright smile and knew what she was doing. She's the very reason I keep coming back! I love the friendly vibe!

venishelb

Sep 24, 2013

I have purchased several Honda's over the years and have been very happy with the quality, value and durability of them!!! Well it came time again to purchase a new Honda for my family, I recently moved to the charlotte area and after some research I took the plunge and stopped into Scott Clark Honda. I was greeted by a Scott Elsenheimer, and to my surprise he was very helpful, honest and pleasant, this took me by surprise as in the past, most car salesman treat me like I am wasting their time! I was immediately impressed with Scott's demeanor and overall pleasantness! He was very knowledgeable and was a no nonsense salesman, which was a very nice change of pace, he answered all my questions and concerns and was not pushy... at all!! I came back a few days later and was greeted and treated happily and helpful just like before. Scott made my decision to purchase a vehicle through Scott Clark Honda a simple one! It was an easy, simple and COMFORTABLE purchasing process, I am now a Scott Clark Honda consumer for the coming years! I highly recommend Scott Elsenheimer if your looking for a new or used Honda!!!!!!

LKW13

Sep 24, 2013

Had a great time there had they car we were looking change out my wheels Taylor Walker was awesome very smart girl knew everything I ask just had a great time

Littlemoon4444

Sep 24, 2013

I went in on a Thursday to look at a used civic and worked with Robert. He was fabulous he worked really hard to get me a great deal. I also spoke with Kelly is accessories who was absolutely fabulous. She helpede customize and protect my investment. Overall I am very happy with the service and love my new car.

gabriella zubiate

Sep 24, 2013

service visit great and very good service diane did a great job in getting us in and out very pleased

goinsane007

Sep 24, 2013

I dealt with Steve on the internet, then set up an appointment to go view the Honda Accord that I was interested in buying. Steve called and talked to me on the phone, as well as several emails. I went to the dealership and talked to Steve in person, and test drove the car. He was an excellent talker, was very knowledgeable about the Honda, and answered all of my questions, and really made me feel right at home. When the time came to "talk numbers", he was very receptive to what my budget would allow, and also listened to what I was expecting from my trade. He worked very hard with me and the finance department to get me close to or exceed my expectations about both my trade and my new car purchase. It was an extremely easy process and I enjoyed meeting him and talking to him. I also did my homework beforehand on the Honda Accord, and alot of internet research was done concerning the dealerships that I was considering for my purchase. By far, Scott Clark Honda was the dealership of choice for me.

Dickson

Sep 24, 2013

appreciate Diane getting me out so quick and on short notice.

crukus

Sep 24, 2013

I have visited Scott Clark on a few occasions for both my '98 Prelude and '02 S2000. The tech I have used and will continue to use is Billy K. I have had the misfortune of using other shops to work on these cars, but Billy K has the knowledge and skill that far exceeds what I've seen from any other shop or dealership for that matter. I will not take my cars anywhere else as I am confident that Billy K's ability to diagnose and correct the problem in a very effecient manner cannot be duplicated elsewhere. I have recommended Billy K to several office employees and family members and will continue to do so in the future. I have no doubts that between Scott Clark's amazing customer service and tech work performed by Billy K, there will be no shortage of customers! Thank you! Thank you!

UofMFan

Sep 24, 2013

Tim Fox was very helpful and listened to what I was looking for and communicated the process in which I needed to do to complete a sale. I liked that I didn't have to spend all day at a dealership finding and purchasing a car.

laboone74

Sep 24, 2013

Kelsey was very helpful and professional in showing me details about my cars accessories. She delivered my car in a timely fashion and made sure all my questions were answered. I would defiantly recommend Scott Clark Honda to all my friends and relatives.

Bill Harden

Sep 24, 2013

Jeremy Allison was great, he was accurate, courteous and very pleasant. I recommend him to all my friends and family.

Adamsw

Sep 24, 2013

Kaci Sanderson showed excellent customer service and was very knowledgable. If I decide to purchase a vehicle I will absolutely come back to this dealer.

Proudaccordowner

Sep 24, 2013

I purchased a car there about 2 weeks ago and was not able to purchase any accessories at the time for my new Accord. Today I went back and Kelly Alvaran went over the demo with me again and I ended up purchasing a few things from her . She was very helpful and super nice , very good customer service !

hrddto

Sep 24, 2013

The dealership and Eric Perryman worked hard to meet my price target. No pressure; great experience! I will definitely shop at Scott Clark Honda again.

Tony

Sep 24, 2013

I had the pleasure of being taken care of by Mr. Jimmy Bass, Service Advisor. His attitude and integrity when dealing with me were appreciated. He and another advisor worked together to take care of my issue. Teamwork was obvious.

Jbidencope

Sep 24, 2013

Jimmy Bass gives the best service of any employee I have ever dealt with at a car dealership! He is a gem and goes above and beyond every single time. In this day and age, it is rare to get customer service like this! I greatly appreciate it!

Lynette smith

Sep 24, 2013

My experience at Scott Clark was impeccable. David Rucker assisted me. He very was knowledgable. He was very nice and polite. I'm so thankful to David Rucker for helping us find our dream car.

theguywhobuyscarsswag

Sep 24, 2013

I bought a new car here recently and I just had a great experience. Everyone was really helpful and friendly. I'm sorry to the salesperson that helped me but I forgot your name. When I was checking out though the cashier was really friendly and I remember her well. Erin was her name. She was very polite and just seemed like she loves her job.

Cora

Sep 24, 2013

While in Charlotte visiting friends I needed general service and the oil changed, I was very pleased with Scott Clark Honda and with the young man (Trevor Branch) that took care of my car, everything was done in a timely manner and we where able to go about enjoying time with our friends.

Coleman803

Sep 24, 2013

After my first car buying experience, I was extremely skeptical of car salesmen and thought they were all out for their bonuses! I was pleasantly surprised that Dave took the time to see what actually best suited my needs considering that I was wavering between buying and leasing. He didn't just try to get me into what would have been a "quick deal" for him. I thank him for being honest with me and making sure that I didn't regret my decision later. I will definitely be going to him for all of my automobile needs!

Kay

Sep 24, 2013

I was very pleased with my experience at Scott Clark Honda. Trevor Branch assisted me in getting my oil changed in my Honda along with letting me know of a nail in my tire. I was so glad he noticed it because I am always worried about getting a flat tire. I had him fix that right away. Getting both things done to my car and getting me back on the road in a timely manner with excellent.

FerranteMalloy

Sep 24, 2013

Very good dealership. Spoke with David Rucker (dealer) very informative, knowledgable with the inventory and does all he can and beyond to help get you in a car. Very friendly environment!

NA

Sep 24, 2013

I want to take a moment to say Thank you for Diane Boggs - to work me into the service schedule. I was going on a hunch something was not quite right with my car and turns out the transmission is the issue. Diane - scheduled an appointment for me and within a couple of hours,the toruble shooting began - she also helped me work thru my insurance claim etc. Thank you!

Samibaby562

Sep 24, 2013

Great service, great people, affordable, awesome, never seen such great customer service. I would definitely recommend Scott Clark Honda to my family and friends, go there!!

Carla G

Sep 24, 2013

I have had my car serviced at Scott Clark Honda a couple times and have always had great service. Scott Hall is always so nice and professional. He makes it a much more pleasant experience, so I always make sure I schedule my service appointments with him.