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Used Cars for Sale at Scott Clark Honda in Charlotte, NC

365 miles away from you!

Scott Clark Honda of Charlotte offers you the opportunity to find used cars by Scott Clark Honda. Scott Clark Honda is a trusted dealership serving clients throughout Charlotte, in search of certified used cars. Also, Scott Clark Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Scott Clark Honda to get the affordable car that is right for you.

Location: 7025 E Independence Blvd, Charlotte, NC 28227

Phone: (855) 819-8285

4.4 Google 4008 reviews

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Scott Clark Honda

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28227, Charlotte NC

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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4.4 Google 4008 reviews

28227, Charlotte NC

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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28227, Charlotte NC

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Scott Clark Honda

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4.4 Google 4008 reviews

28227, Charlotte NC

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Scott Clark Honda

Authorized EpicVIN dealer

4.4 Google 4008 reviews

28227, Charlotte NC

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What’s more, Scott Clark Honda of Charlotte has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Scott Clark Honda. Check out the listings today to find the right car for yourself. Scott Clark Honda is definitely the best place to buy used cars online.

4.7
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Based on 898 Reviews

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Allison Griffith

Nov 4, 2021

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I don't usually like dealing with larger car dealerships but I took a chance as I am new to the area and didn't know much about anything around here. I worked with the Dylan's. Everything so far has been great and they have been awesome to me. I am happy with my purchase and this dealership has given me attention that I feel is so important in a large purchase like this. I will tell others about my experience for sure!

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Tracy S

Nov 23, 2021

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Great customer service and honesty yesterday from James W. regarding a repair that my vehicle needs. Came in because my check engine light came on over the weekend. He was straightforward and honest. Coming back for my oil change and the expensive repair later so that they can do it.

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Christopher Katz

Nov 17, 2020

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I stopped into this particular dealership because I used to work there as a salesman when Crown owned the dealership unfortunately no one I knew worked there anymore the salesman that greeted me never gave me his business card this is a big mistake the truck I ended up landing on had been on their lot for 20 days and the other used trucks didn’t interest me and days on there lot were around 10 right now trucks are still selling at a premium and I knew that going in I asked for the out the door $ and was very surprised at their offer I offered an even lower figure (on the low side of comparable trucks ) and within just a few minutes they accepted my offer they were very anxious to get the deal done I had to slow them down I went into f & I and continued to negotiate and got a very fair offer this all took place in less than an hour Honestly I don’t think I could have done any better anywhere else Like I said no salesman’s business card the f& I manager though did provide me his Here are the problems: the salesman never did reach out to me to see if everything was going well and the f&i manager never returned my phone calls These items might seem small to you but they are very important I am very happy with my truck

JT

Jennifer Trujillo

Sep 23, 2021

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I’m 29 and this was my very first car purchase from a dealer. My first car was a gift from my parents, my second from family, my current from a private party. My car is currently 2000 and is starting to cause me headaches so I decided it was time for a new car. I was overwhelmed by visiting various dealerships and all the information and the process itself. I went to Scott Clark Honda and was immediately greeted and helped by a guy named Ricardo. He was super kind, courteous, professional, informative and overall, helpful. Not once did I feel overwhelmed or pressured to purchase a car as I encountered with ever previous dealership I visited. He answered all one million questions I asked and was very patient with me. I was already approved by my bank but he was able to get my a better offer through their billing. I TRULY felt taken care of and that I wasn’t just a quota for him. I felt like he was a big brother helping me choose my first car and I know he gave me the best deal possible. I am so thankful for Ricardo at SCH for making my first experience buying a car, a smooth and great experience. Financing was a breeze and I am BEYOND happy with my purchase. Definitely recommend!!!! If you’re looking to buy a car ask for Ricardo. This is my first review and this guy DESERVES to be heard of!

TL

Tori Logan

Sep 20, 2021

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Never in my life have I felt so played. Went in to trade and get a new vehicle but pricing wasn’t what I told it was going to be. I ended up going the refinancing route which dropped my payment and I was happy. Only to receive a call a month later that the company I refinanced with didn’t do refinancing. I was livid. Had to wait until the loan came off my credit report and ended up back with the company I was with from the start. It’s like I pretty much brought my car back - only to have paid off some for my car and now it’s like I’m starting over from the beginning with paying down my loan. I’m still speechless and at this point I’m so over it and Scott Clark Honda. I know I will eventually get over this because some of the people are great and that’s why I came back to trade in. I should of just not tried to refinance or trade in because I honestly just brought “my car” back with pretty much the same loan I started with. It sucks… how do you place with me a company that didn’t even refinance? I promise I’ll get over it but it’s definitely going to take time. I promise I will never be back .

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Sanjeev

Dec 1, 2016

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Steve was very helpful and helped me get in and out promptly even though I got in after 6pm. Great customer service and he himself got my car washed after the guys missed washing it in the oil change!

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Vivaxray

Dec 1, 2016

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The experience was excellent. Honda makes a great quality product and supports it with great people. I would recommend the Honda product to everyone looking for a new or used vehicle.

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Miranda

Nov 30, 2016

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I need some car repair work done in Scott Clark Honda. Steve greeted me warmly, explained thoughly the problem, given most honest opinion and best recommendation. He made my visit so pleasant and I never feel pressure for making any decisions. He ran out his way to help me with setting the rental car and provided excellent service. I am very grateful and super satisfied. I would highly recommend Steve and Scott Clark Honda for any car service needs!

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Joseph

Nov 30, 2016

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The tire pressure sensor light came on indicating low tire pressure, so I brought the car in to have the tire checked and have the light reset. It was checked and patched after a nail was found in the tire. I was in and out in less than 30 min. I'm always treated fairly by Chris Whiteman when I come into the service department.

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DavidD88

Nov 30, 2016

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Was helped a lot when looking for a new car. I I knew I needed to find something suitable for my needs and Steve beck helped me find it!

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SS22

Nov 30, 2016

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I recently brought my car into Scott Clark Honda for some service and was greeted by Steve Beck who professionally made my visit a successful and pleasant one. I would highly recommend Steve and Scott Clark Honda for any car service needs!

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Beth

Nov 30, 2016

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As long as they have quality people like Chris Whiteman I will be a repeat customer. I use my Jeep for business travel, and have peace of mind knowing it's been serviced by a knowledgeable and efficient technician.

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Mrs

Nov 29, 2016

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Chris Whiteman provided exceptional service. Very knowledgeable. Would return because of the service I received from Chris. He is not only knowledgeable but kept me laughing with his great personality.

SC

sheila c

Nov 29, 2016

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Chris took great care of me and my car. He is very helpful and knowledgeable. The work was done in a timely manner at the agreed price.

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Rebecca

Nov 28, 2016

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I love the new facility, and I always ask for Steve when I come for service. Steve always makes my visit painless, even when I have to spend money I was not planning on. I would, and have recommended Steve Beck and Scott Clark Honda.

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Kelly1791

Nov 28, 2016

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Steve took great care of me. I felt like I was his number one priority. He listened to what I needed and took great care to help me. He had my car in and out in a timely fashion.

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Peter

Nov 26, 2016

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Steve was extremely helpful and explained everything thoroughly and courteously. The work was done in a timely manner and the ride home was a nice service too. Time estimates were accurate and the overall experience was very positive.

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Burzynski5

Nov 23, 2016

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Found the car we were interested in through an internet search. Worked with John Miller, Internet Sales Manager, at Scott Clark Honda. He made the used car purchase experience a painless one. Very knowledgeable about the inventory on hand. Did not pressure us to purchase any other car than the one we were interested in. Worked with us on the price. Just a pleasure to interact with. Well spoken, kind, and professional. Had mechanical/service experience as well. Would not hesitate to recommend Mr. Miller and Scott Clark Honda for a car purchase, new or used. The dealership is brand new, the service area is spotlessly clean.....very impressive! You can relax comfortably while your car is being maintained with a full, unobstructed view of the maintenance area. Just an all-around, thumbs-up experience.

CD

CRV diana2

Nov 22, 2016

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Eric Watts was very professional and sets an example of excellent customer service. He was knowledgeable and was a great listener. The finance experience could use some improvement. I was put out when Glen in Finance presented the first deal to me without running my credit supposedly. Offered a high payment with 4.99% interest when I qualified for 0.9%. It would be nice to know that you had the best interest of the customer in mind rather than making them feel they are being taken advantage of. I am a repeat customer to Scott Clark and if that was your vision you would certainly have many more repeat customers. The finance process took too long. I had to wait at least an hour or more after the deal was done to begin finance paperwork.

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Jmsalston

Nov 22, 2016

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I appreciated Steve's fast service and keeping me informed about my vehicle. He was super helpful with the kids too. I also appreciated the quick service. My car continues to ride like a dream!

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Venky

Nov 21, 2016

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The team was patient and understood what I wanted and walked me through the process all along. Great pleasure dealing with them . Will always recommend my friends

NH

new honda owner

Nov 20, 2016

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This afternoon I purchased a vehicle from Scott Clark Honda. Like many people I am often wary of dealerships and car salespeople. I expected to be given the run around and to have to work too hard to get a decent deal. My experience today was the exact opposite. Everybody I met at the dealership was friendly and worked with me to get a great deal that was fair for all involved. I cannot recommend this dealership enough particularly Charles Johnson and Kevin Brown, my primary sales contacts.

NH

New Honda Owner

Nov 20, 2016

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This afternoon I purchased a vehicle from Scott Clark Honda. Like many people I am often wary of dealerships and car salespeople. I expected to be given the run around and to have to work too hard to get a decent deal. My experience today was the exact opposite. Everybody I met at the dealership was friendly and worked with me to get a great deal that was fair for all involved. I cannot recommend this dealership enough particularly Charles Johnson and Kevin Brown, my primary sales contacts.

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Doug

Nov 19, 2016

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Great experience with Jesse and Scott and Glenn and the rest of the team. Excellent sales experience. Leased a Civic, got a very good deal. Took time to go over every detail and question we had and were extremely analytical people so that says a lot. Would recommend visiting this dealership to anyone considering a Honda or similar brand.

IC

Impressed Customer

Nov 19, 2016

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William Young was extremely helpful with our purchase. William helped us from the minute we pulled up. William never rushed us or made us feel pressured. William was also extremely knowledgeable about the vehicle we purchased. All Scott Clark Honda associates we encounter were polite, helpful and very professional.

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kd1127

Nov 17, 2016

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My husband and I traveled from Columbia, SC to purchase a 2007 Honda Odyssey from Scott Clark Honda. We were first time car-buyers and it must have shown. While meeting with Carlos in their finance department we were told that in order to obtain the financing offered by Wells Fargo (at 4.9% APR) we would be required to purchase an extended warranty through AUL for $2500. The justification given was that banks want to be safe from problems that older cars often pose. As I have discovered, this is a scam and it is illegal no bank can require you to purchase a service contract/extended warranty to gain financing. Austin was our sales associate that day and rattled off features the van didnt have and made promises he didnt keep. When he told us everything was in working condition, we took him at his word. The reality was the van had a tail light out and a broken AC, which the warranty didnt cover. Incidentally, it was our attempt to refinance the van in order to get out of a worthless warranty that led us to the realization that we were scammed. These are mistakes we wont make again regardless of where we buy a car. However, I can assure you, we wont ever return to this dealership. We learned a lot from our experience at Scott Clark Honda dealership and for all the wrong reasons!

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Curt

Nov 16, 2016

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This is the first Honda I have ever purchased and my first experience with Scott Clark Honda. I worked with Cynthia Santana and she struck the perfect balance as a sales agent and is extremely responsive. She knows her cars and Scott Clark Honda is fortunate to have her on the team.I love the car, and thanks to Cynthia for 'selling' me on the vehicle.Curt

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zgardon

Nov 16, 2016

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ALEX out sales guy was great as well as the whole team. Sara also did a great job delivering the car. Sales manger was top notch as well

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Falute

Nov 16, 2016

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I was very pleased not to have to haggle over the cost of my car. My salesman was very knowledgeable and well informed while answering all of my inquiries.

M1

Mark 123

Nov 16, 2016

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Very knowledgeable sales person (William Young) who was helpful but not overbearing. The Finance Manager (Emad Fahmy) was very helpful. Overall a very good experience.

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Shakira127at

Nov 12, 2016

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I had the best service. Salesman Eric Watts was very knowledgeable, patient and honest. He made sure I chose a car that I really enjoyed and that fit my situation.

S

Satisfied

Nov 12, 2016

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The associate was accommodating and customer-focused. His top priority was for me to leave happy, hopefully with a car, but he wasn't pushy and listened.

JB

JONATHAN BUTLER

Nov 11, 2016

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My salesman Brandon Fergueson went out of his way to figure out exactly what I wanted. He showed me numerous cars that fit into what I was looking for. We went on a few test drives and even drove to my wife's job to get her thumbs up. Brandon made the car buying experience very pleasant. The finance manager recognized he could possibly get us a better interest rate than what we weee already getting and he was right. Although I rarely trust people in the car sales industry they made me a believer.

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Puma1987

Nov 10, 2016

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They have a good deal to people and try to help as much as they can and always with a smilealways help you find the best option

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m

Nov 9, 2016

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Took great care of me as fast as they could. Chris in Service kept me up on the progress which was much appreciated. He is an asset to your dealership!

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JohbronArts

Nov 5, 2016

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The staff at Scott Clark Honda are very (PPP-K Polite, Patient, Professional and very Knowledgeable). I purchased a 2016 HR-V, but I wasn't satisfied. I really wanted the 2017 HR-V. So, the sales manager: Chad Fickert worked diligently to satisfied me. My original salesperson: JR Difalco was excellent, too. But, I was a woman who was difficult to please to say the least. Chad promised me that when a 2017 HR-V arrives it's mine. 3 months later, several trips back to SCH and 10,000miles later.. It came a brand new 2017 Honda HR-V still wrapped in plastic. And, no matter how many times I came back the young lady at the front desk Ms Samantha Pierre alwayed greeted me with a warm Southern Smile and hospitality. Sales Manager: Chad Fickert along with a new young salesman Brandon Ferguson took care of me and my mother with Kid-Gloves. Making sure that when I drive off this time in my shiny black new 2017 Honda HR-V EX-L NAVI AWD that I was happy and satisfied. And, I was.. grinning from ear to ear like a kid on xmas day. And, whenever I didn't understand something Chad assured me that I am more than welcomed to come back and ask questions. Scott Clark Honda has won me over. And, I'm hard to please. Thanks to the ENTIRE Scott Clark Honda STAFF. johbronarts 2016

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JohbronArts

Nov 5, 2016

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The staff at Scott Clark Honda are very (PPP-K Polite, Patient, Professional and very Knowledgeable). I purchased a 2016 HR-V, but I wasn't satisfied. I really wanted the 2017 HR-V. So, the sales manager: Chad Fickert worked diligently to satisfied me. My original salesperson: JR Difalco was excellent, too. But, I was a woman who was difficult to please to say the least. Chad promised me that when a 2017 HR-V arrives it's mine. 3 months later, several trips back to SCH and 10,000miles later.. It came a brand new 2017 Honda HR-V still wrapped in plastic. And, no matter how many times I came back the young lady at the front desk Ms Samantha Pierre alwayed greeted me with a warm Southern Smile and hospitality. Sales Manager: Chad Fickert along with a new young salesman Brandon Ferguson took care of me and my mother with Kid-Gloves. Making sure that when I drive off this time in my shiny black new 2017 Honda HR-V EX-L NAVI AWD that I was happy and satisfied. And, I was.. grinning from ear to ear like a kid on xmas day. And, whenever I didn't understand something Chad assured me that I am more than welcomed to come back and ask questions. Scott Clark Honda has won me over. And, I'm hard to please. Thanks to the ENTIRE Scott Clark Honda STAFF. johbronarts 2016

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Pbarrw

Nov 3, 2016

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I just moved to Charlotte from Utah and was looking for a good used car at a reasonable price and finding a Scott Clark Honda was exactly what I was looking for. Amanda, the sales person that helped me was perfect,, listened to my needs, found the perfect car at the right price and 2 hours later I am back home and very happy with the car. It really was the best car buying experience I have ever had in my 30+ years of driving. Thanks again Amanda and Scott Clark Honda

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Letsgomets

Nov 3, 2016

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Scott Clark Honda has the best people! My service advisor Chris was very efficient and personable. I took up a lot of his time with questions because I don't know a thing about cars but he explained everything to me. Very pleased!

AP

Angella P

Nov 2, 2016

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I searched high and low for the new hatchback model in a manual. I found the car at 9:00 am on Monday morning. I live over 100 miles from the dealership. So I just knew I would have to wait for the weekend to get my car. NOPE! Glenn, the sales manager worked out all the details with me over the phone. I got a great deal, financing, and the car all done the same day! YES! They delivered the car to me. I received my car, in my driveway at 9:30 pm Monday night! I'm blow away at the incredible experience I had. If you don't live in the area- don't let that stop you. Glenn will make it happen for you. I couldn't be happier! Best car buying experience EVER!

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Mcrutchf

Nov 2, 2016

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I've been here a few times and have had a few horror stories- but. I finally got a good service advisor who I think took care of my needs quick and with ease

A

AngellaPolson

Nov 2, 2016

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I searched high and low for the new hatchback model in a manual. I found the car at 9:00 am on Monday morning. I live over 100 miles from the dealership. So I just knew I would have to wait for the weekend to get my car. NOPE! Glenn, the sales manager worked out all the details with me over the phone. I got a great deal, financing, and the car all done the same day! YES! They delivered the car to me. I received my car, in my driveway at 9:30 pm Monday night! I'm blow away at the incredible experience I had. If you don't live in the area- don't let that stop you. Glenn will make it happen for you. I couldn't be happier! Best car buying experience EVER!

J

Jsel28

Oct 28, 2016

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As someone who is in the auto industry, I found this dealership to be fantastic. This is our second vehicle purchase/lease and I wouldn't go elsewhere. Alex was great and patient with me through the process. They are busy which can make it tough to get in and out quickly but that is a testament to how great a company they are. I would recommend coming here for anyone that wants a Honda.

IB

Indigo Blu

Oct 28, 2016

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Professional Sales Team - Cynthia Santana will find your car and work to get the payments that you are comfortable with. In Finance, Mr Moreno was very thorough and made your all details were given and that I was fully satisfied.

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DavidD88

Oct 27, 2016

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Steve Beck was extremely helpful. Very nice and knew what what he was talking about. He also helped me get money for my old car. Would go back !

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Dawgs

Oct 27, 2016

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Dealing with Steve Beck and Scott Clark Honda is an amazing experience , the entire staff, from sales, financing and delivery are amazing ! The whole experience was great and my daughter loves her car

J

Jmenendez01

Oct 27, 2016

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This is the second time I take my car for service. Jp has been my advisor both times I've been there. He was helpful and I liked the fact he kept updating me on how things were going. Will definitely be going again.

J

JC

Oct 25, 2016

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I was extremely pleased by the service provided by Scott Clark Honda in particular by the sales associate Tania Gomez. You cant go wrong with them!!!!

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K

Oct 24, 2016

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We were shopping for a pre-owned Honda, and had checked two other Honda dealers nearby before we landed at Scott Clark Honda late evening. Brandon Bullock was courteous and never hurried us through the process in spite of the fact it was 7pm on a Saturday with an hour to their closing time. The pre-owned car lot was secure and well maintained and all cars were kept washed and clean, unlike the other dealership where we had to dust the vehicles to see their real color! After the test drive we were back in the sales area, and were promptly provided with the carfax report, NADA value estimate and their internet promotion pricing. After quick negotiations we settled on an agreeable pricing and finalized the sale. Carlos Fuller handled the finance and paperwork and went over the documents quickly to get us out fast. Overall it was a wonderful experience and none of the sales folks were pushy or tried to sell us anything beyond what we were interested in.

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SHEBEE121262

Oct 24, 2016

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Because I feel like they went above and beyond to make me a satisfied customer from the moment we walked in the door I would totally recommend Scott Clark Honda

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Lilbit72

Oct 24, 2016

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I've been taking my CRV to the (nameless) Honda dealership on South Blvd. I've been putting up with their sub-par service because it was right by work. Now I'm working from home and I took it to Scott Clark Honda and I was soooo surprised at the level of service I received from Chris and the team. I'll never take my car anywhere else!

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Imgroot

Oct 22, 2016

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I had my Honda in for service. Excellent cafe, good Programming on their TV. My service wait wasn't long, but I felt like I was at a coffee shop getting caught up on work while I waited! My service person Chris Whiteman had me out quick. Good job!

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Jim

Oct 21, 2016

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I have previously owned two Honda Accords. When I stopped by to just look at the new Accord, John Miller explained how a lease would be a better option for me due to my low mileage usage. I now have my first leased vehicle. Thank you John, and Donnie Farmer for helping me better understand the entire process.

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Rahesh

Oct 20, 2016

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Awsome service and acknowledgement. Thank you John Miller for your great support and help.Thank you all for everything. Very knowledgable and supportable people ariund here.

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AllisonS

Oct 20, 2016

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I have consistently gone to Scott Clark Honda for maintenance work on my car. They have always done a great job, but I recently had the best experience I've had yet. I went in for an oil change, and it ended up being one of the quickest oil changes I've had yet. Moreover, each person I spoke with was courteous and kind and extremely helpful. Getting work done on your car can be very stressful, but I felt at ease the whole time and left feeling grateful!

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Beckard01

Oct 19, 2016

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Alexander was a pleasure to work with. We went to see a used non-Honda. He never tried to sell us anything different. He explained everything well and we agreed quickly to buy the car. We then looked at leasing a second car, and he made that process easy as well.

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darlene

Oct 18, 2016

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Service is always personal. I did not feel like a number. I returned for service and the staff recognized my husband and I and treated like family. The service department was the same way.

S

SD011748

Oct 17, 2016

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The best overall experience I have had while getting my car serviced! Instead of trying to sell me more they actually told me I could wait till my next visit for an oil change

KF

Kevin Fleming

Oct 17, 2016

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Great all around experience. Fair price, friendly employees who were also knowledgeable. Answered all my questions and responded to my feedback. Would definitely recommend them.

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berlin73

Oct 17, 2016

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I had my car towed in with a flat tire. I thought I'd be there forever because I didn't have an appointment. Chris got me out so quick I was even in time to make my classes!

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Chuck Charlotte

Oct 17, 2016

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My Honda Master Certified Technician was Clay Swindler. I was amazed at his knowledge, outcomes and options. He was extremely personable and listened intently to all my questions as well as my concerns. When we finished I knew I was in more than capable hands! I look forward to his personal attention to all my American Honda products.

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Frank

Oct 16, 2016

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We came from Charleston to purchase a Ridgeline . Austin Billett was welcoming and determined to do all he could to make our experience comfortable and successful. Scott Elsenheimet took the time to explore all financing options to find the best for me.

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keithplusamanda

Oct 15, 2016

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Saw the exact truck I wanted on auto trader sent an email to inquire. Then received a text from Kevin asking me if I had any questions or if I needed anything I could reach him anytime. Went up here the next day and walked out with it. The people greeted us with a smile and handshakes (this was a huge hit with my fiance as she's bug on handshakes) took us for a test drive. Alex was a great guy and held a conversation with us about general things (which was nice that he wasn't pushing the vehicle). We got back and sat down to do paperwork and can you believe it didn't take long at all? He gave us a moment when we needed to discuss finances. There was no rushing and everything was done with a smile and no agitation. No ultimatums were given either. Scott was laid back and carried on interesting conversation while waiting for the insurance. Only thing we had a problem with was insurance and that was on our end. They patiently waited and went ABOVE AND BEYOND to deliver excellent customer satisfaction. Will definitely be recommending this dealership to everyone and will taking my fiance to get her vehicle here too. 10/10 for Scott Clark Honda.

NT

Nick Tessier

Oct 15, 2016

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I'm 53 and a car nut, that being said, in all the years I've been buying and selling cars I have never had the kind of sales experience at a dealership as the one that Charles provided yesterday.Charles is an asset to your company and you would do well to hang onto this young man. He relates, empathizes and showed the kind of attention to detail that is the reason for this review. This young man had a level of enthusiasm and professionalism that are unparalleled. The car sales industry is a little better for having him involved in it, and Scott Clark should really consider themselves blessed that he is a part of their team.Everyone at the dealership was courteous, but, Charles went above and beyond.That man deserves a raise and the highest possible accolades for a job not only well done, but done meticulously and without equal.

HH

Happy Honda owner

Oct 14, 2016

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Recently reviewed this dealership shortly after we took our new Civic home. Thought the experience was great at the time. However after a month, we now realize the financing was not as good as we thought. Had to payoff our previous car loan when we thought it was in the deal, and did not fully understand the add-ones to the payment. Ended up having to pay $30 more a month than we thought. The sales team is fantastic, Financing would use some work. Would still recommend the dealership.

LT

Live to laugh

Oct 14, 2016

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I have been having my CRV serviced elsewhere until I heard that Chris Whiteman had started working at Scott Clark Honda. I've known him for some time and I trust he'll always take care of me and my Honda!

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Canders

Oct 13, 2016

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Everyone we delt with made us feel welcome and didn't try to pressure us. Chip our salesman came in on his birthday to sale us our van that we drove 4 hrs for. I was really impressed with there communication and honesty that I made the long trip to deal with them and purchase my van. They are a class act dealership that welcome u and try to accommodate u the best way they can. I would recommend them to anyone.

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Smiles52

Oct 12, 2016

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Kevin Harris did a great job of handling multiple concerns and also listened to my needs as a customer. While I did not appreciate the haggling I think my needs Were eventually met. I think getting to a price quicker would be my only concern. However final results were great and we will continue to go to Scott Clark Honda in the future.

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PNC

Oct 11, 2016

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I went to Honda this morning before work to get an oil change. After telling Steve that I had a meeting to attend, he did as much as he could to get me out in a timely manner. He communicated with me in detail about my car and told me what all needed to be done, much of which I was completely unaware of. He was very friendly and provided great customer service.

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Thompson

Oct 10, 2016

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George is fantastic! When he says he will take care of you he means it! I purchased a car from George about 2 months ago, he worked his hardest to get me out of there in the car I wanted. I had a trade in with negative equity and still got me out of there with the same payment amount. Today we noticed that the 2 front tires were bald. I called up George and came in to have it looked at. He not only knew me but went and looked at the tires with Glenn personally. They came back with great news that they would take care of them for me right then and there- no charge!! They also fueled the car up and a wash! Not only do they take care of you they stick to their word. I know I can give this team a call and they will accommodate for me. No matter what I know I can get taken care of at Scott Clark by George, Victoria, Brandon, Austin and Glenn. Thank you for taking care of my family!

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Cristy

Oct 10, 2016

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The service is good but the parts and labor are too expensive. There needs to be more coupons available for people like my self who has been going there for 5 years or more.

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VaMp

Oct 9, 2016

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Knowledgeable staff. George his team treated me like family and even made sure I met the generally manager JB. Thanks guys for not treating me like I was just a number

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Nikki1

Oct 8, 2016

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Had a great experience with JB, he knows how to take care of customers and George, I will buy my next car here. Thank you guys,

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ap381027

Oct 4, 2016

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Justin was pleasure zero problems very polite and very helpful had all my questions answered all the paperwork work was stated and easily understood thanks

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Joefrog003

Oct 1, 2016

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I worked with Justin Scott to purchase a 2013 Accord and he worked diligently to keep a deal on track even through a couple of minor hiccups. He also responded quickly to questions and had me in and out of the dealership in a shade over 2 hours!

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Dre5003

Sep 29, 2016

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At Scott Clark Honda, I was looking to purchase a new vehicle. The sales department team showed me around to various cars. They answered any and all questions about them. They demonstrated the technology as well. They worked as a team to help me feel comfortable about the car I picked and with the final sale. Overall great care and customer service experience.

MG

Montell Gwinn

Sep 24, 2016

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My experience went very well. Charles Johnson was very helpful and great to work with.

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Vicetj

Sep 23, 2016

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Thank you Scott Clark Honda for giving us the best, personalized car buying experience we could imagine. Everyone that we encountered from the front desk to the sales floor to the manager was polite and willing to help us with whatever we needed. The previous day we had a HORRIBLE experience with another local Honda dealership and we were pleased when Scott Clark Honda gave us a COMPLETELY different experience and atmosphere. We are in love with our Pilot! If you go, make sure to see AUSTIN...he met us smiling at the door and left us smiling handing us our keys. We will definitely be doing business with them in the future!

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Cit123

Sep 23, 2016

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Justin was excellent to work with, professiional & responsive. I'll recommend him and Scrott Clarke to others looking for a Honda product in the future!

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Shell

Sep 19, 2016

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Austin and George were great. The two of them where very helpful in getting us the car we wanted for the price we wanted. (Plenty of meet on the bone)

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mlroberts069

Sep 18, 2016

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We had the Best experience when purchasing from Scotts Clark Honda. The Lifetime warranty on the car was an added bonus. Our Sales Guy Jesse Shepeard and Finance Manager Carlos Fuller made our experience seamless.Oral and Mary

HH

Happy Honda owner

Sep 18, 2016

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We have purchased several hondas over the years, including a few from Scott Clark in the past. This was by far the easiest and best experience of purchasing and leasing a car! Eduardo was fantastic at explaining things and very patient as we made our decisions. Once we did, Scott and Donnie had the paperwork ready so we saved as much time as possible.

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Bgpopo

Sep 17, 2016

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Great customer service! Very helpful, worked with me on the vehicle I wanted!! Thanks Austin and George for a good time and taking the moment to consider my needs.

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MCox

Sep 17, 2016

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Yesterday I purchased a brand new Honda Accord from Scott Clark Honda. It's a gorgeous car but the best part about the experience was the excellent customer service. The team at Scott Clark, Colin in particular, did a fantastic job taking care of us. I'm extremely satisfied with my new purchase.

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CivicGirl

Sep 16, 2016

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I recently bought a civic from Arthur Johnson at Scott Clark Honda. He was a pleasure to work with, highly professional and very knowledgeable. He was willing and able to answer any and all questions I had. I would highly recommend Scott Clark to anyone, especially working with Arthur Johnson.

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Lester

Sep 16, 2016

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I will never go to another car dealership. When you can go to Scott Clark Honda and tell JB what you want and he gets EXACTLY what you want 2 times within 6 months why go somewhere else... JB dId exactly what he said he would they treat you more like Family than Customers.... Me and my husband are some happy customers... Again I SAY JB YOUR THE MAN....

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AdrianR23PO

Sep 16, 2016

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My saIes rep was Arthur Johnson who was pleasure to work with. I bought my car online and it was shipped from North Carolina to the doorstep of my job in Milwaukee. From paperwork to keys in hand I had a wonderful experience and recommend Scott Clark Honda to all my friends.

JW

Jane Webster

Sep 16, 2016

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I searched their inventory on line and found a car I was interest in. I sent a message through their website and received an email back within the hour. This was on a Friday night. On Saturday they called and I made and appointment. The call and email were very professional and not high pressure at all!Test drove the car and bought it! The car was as described and the price was GREAT!

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ppatel

Sep 14, 2016

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Im extremely pleased with new 2016 Honda Civic EX, and my purchase experience with Scott Clark Honda was excellent. I'm glad to say my experience was overwhelmingly positive. The sales staff I interacted with specifically Jamara William and Finance Manager named Donnie Farmer were knowledgeable about the products And various features. More importantly they were genuine and not in rush to fill a sales quota. My follow up visit was on time and everything processed in under 30-40 minutes. They treat me very well and is prompt, efficient and friendly. I really appreciated that. Keep up the good work! Thanks million Scott Clark Honda!!!

JB

Jonathan Blackmon

Sep 10, 2016

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Went to get my car serviced schedule an oil change one week prior so I had an appointment set. Took two and a half hours to change my oil with an appointment. I use to service cars and I know for one if you have an appointment you're first priority. I expected it to take atleast 45minutes but 2 and a half hours? The car buying experience was great though. Reggie was my sales representative and the car buying experience was easy and smooth. Definitely recommend getting a car from this dealership it's the cleanest dealership I've ever been to.

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Rbarn967

Sep 8, 2016

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In past years of getting my Honda serviced I've never had the opportunity to work with such a great person as Will H. He went above and beyond to handle my cars issue, provide transportation home, called me when the work was done, and welcomed me back when I came to pick it yo. Honda service is very fortunate to have him on their team. I can't say enough good things.

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Heatbmw

Sep 6, 2016

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I love my car purchased at Scott Clark Honda!! Great selections. Amanda was so helpful and knowledgeable. Glenn made me feel like a priority and answered all of my questions. It was a 1st class experience from start to finish. I will be back and send everyone I know there!

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Baraa Altaha

Sep 3, 2016

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The team were very friendly and helpful with all details, I went just to take a look and I left with new car. Justin was very polit and he listen to what I need and he offer the right car fit my budget and my need.

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Flygirlpa28r

Sep 2, 2016

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I took my 2006 Honda Pilot with A LOT of miles to SCH this past week. They were very up front about what they found in their inspection and also about what could be put off versus what should be done with more urgency. The needed repairs were done to my full satisfaction and all was handled very professionally with attention to my timeframe.This vehicle was purchased at this dealership when it was Crown Honda and all the maintenance has been done there. I must admit that the transition to the Scott Clark organization was a bit bumpy, but I believe they have put in place a service organization that is first rate regarding professionalism and mechanical knowledge about Honda vehicles. My hat is off to SCH...they will definitely be my dealership of choice for maintenance on this or any other Honda that I own.Specifically, Scott, the service advisor was outstanding! Scott Clark is lucky to have him!

TJ

Tara Joslin

Aug 26, 2016

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My first experience with Scott Clark Honda ended with a few issues. JB Beckley took care of all my issues and put me in a more reliable vehicle. Thank you JB for making things right! Jesse was our salesmen. He was super sweet and eager to make us happy. I love my new purchase!

BS

Brittany S

Aug 26, 2016

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I found a great deal on a CPO Subaru Legacy at Scott Clark Honda. Joseph DiFabio is a straight forward and friendly salesman who went above and beyond to help me. Everyone did. And what a great facility too.

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Nhi Nguyen

Aug 23, 2016

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After receiving a ridiculous quote for service from a competitor, I was referred to Chris Whiteman at Scott Clark Honda. Chris Whiteman took the time to sit with me and review what my car really needed and he helped discover why my tire light was always on (nail in the tire)! That sounds simple but I have voiced the same concern to the other repair facilities and I felt like nobody was listening until I sat with Chris. Now I won't be taking my car anywhere else! Customer for life!

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LH

Aug 22, 2016

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Everytime I come here the people are fantastic! They go up and beyond for their clients, and take a general interest in your well being. I have never nicer people! I will never go anywhere else!

WL

Will Leger

Aug 17, 2016

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Working with Myles, I traded in my 2015 Honda Accord Hybrid EX-L, and they paid off the lease buy out, with only 12 months on the lease. Then they gave a great price (Glenn Hildreth) on a 2016 Honda CRV SE. Jamara assisted Myles and took me for test drives and handled the paperwork because Myles was out the day I came back. Tony Lowder did the finance, and gave lots of good advice. After about 3 weeks, I noticed the antenna had been smacked and bent up off the roof. After showing the dealer, they decided instead of fixing it, they would simply replace the car with another brand new one! THAT my friends is "above and beyond!" Chris Whiteman, in Service, and David, worked together to get me home in a loaner car, and back again 2 days later to pickup my new, new CRV. I worked with Jamara again for the paperwork, and then Scott for the finance. I had to call my insurance company with the new VIN, and then drove home.Seems crazy, I know - but this dealer is doing EVERYTHING right, as far as I can tell, and they will bend over backwards to make you happy!

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Will

Aug 17, 2016

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I traded in my 2015 Honda Accord Hybrid EX-L, and they paid off the lease buy out, with only 12 months on the lease. Then they gave a great price on a 2016 Honda CRV SE. After about 3 weeks, I noticed the antenna had been smacked and bent up off the roof. After showing the dealer, they decided instead of fixing it, they would simply replace the car with another brand new one! THAT my friends is "above and beyond!"

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ADA

Aug 12, 2016

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I was very upset on Friday afternoon; my vacation day was imposed upon due issues with my 2015 Honda Sport. I spoke with several people and then Eric called me to inquire about my disappointment. He was so sincere and genuinely concerned for me and the situation. Eric was awesome he listened as well as the service manager that spoke to me. I thoroughly believe in things being explained and information so that you have a choice. Eric gave information and so did the service manager. I did my research from the information given and then Eric called again to check on me Saturday. At that point I stopped by the dealership to see what he had to offer and to see if he was truly sincere. It was true, Eric was truly and genuinely concerned about my situation. Needless to say he changed my view point on the dealership. Prior incidents kept me at bay from the dealership. Awesome, that is Eric.

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Jburlingham

Aug 12, 2016

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We had a comfortable feeling pulling into the service area at Scott Clark...we knew all needs would be taken care of. Jessica Proper certainly treats us in a proper manner. She is great! I also have faith in everything that Andrew tells me. Sorry do not know his last name. He puts the Honda together and is a very intelligent young man!

DA

Danny Artis

Aug 7, 2016

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I had an amazing experience with the service department at Scott Clark Honda, first class organisation.Thanks Chris Whiteman!!!!

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NC Grandma

Aug 3, 2016

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My son was looking for a used Honda CRV and found one that he thought he would like to buy on the internet. He dealt with Jeffrey Goodwin, the internet sales manager, for a few days. The whole process was easy and efficient.

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Pradeep

Aug 1, 2016

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i have purchased a brand new 2016 Honda Odyssey SE today and i'm very pleased with the overall experience provided by Scott Clark.I'm a kind of skeptical person when it comes to buying cars from Dealerships (based on my previous experiences). but i would have to honestly say that this is the best car buying experiences i ever had!! Thanks to William Villamil who made this overall process very smooth. Upon arrival at the dealership, i can sense a very welcoming atmosphere which is something i didn't notice at other honda dealerships in my city (i don't want to name those). William gave a demo of the Odyssey and answered all our questions patiently...then we were on the table to discuss the price point. William and his higher manager were extremely flexible when it comes to the price and i was satisfied with what they have come back at after my price negotiation.i would highly recommend Scott Clark for excellent car buying experience!

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Matt

Jul 30, 2016

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I recently purchased 2 cars from Scott Clark Honda, then decided one car was not for me. The guys (AJ, Glenn, Chad, and JB) took outstanding care of me and made sure I got into the car I wanted. I put them in a difficult spot and they stepped up and pulled strings for me. I'll get certainly give them a call the next time I am in the market.

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Pilot2016

Jul 29, 2016

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After a tough week with bad communication among the floor staff, the GM at this dealership stepped in to correct a bad situation. He went above and beyond to order us a new Honda Pilot from a different dealership and made every attempt to make sure we very happy customers. I've been a loyal Honda customer for many years, and he managed to keep our business for many more.

MB

Margaret Bunker

Jul 29, 2016

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Brought our 2013 Honda CRV in for service. Scott Hall was extremely helpful. Explain service that was to be done and how much it would be. Car was ready when promised. Scott meet us when we came to pick up the car and asked if we had any questions. I will definitely ask for Scott when we return service again.

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David0826

Jul 28, 2016

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knew what I wanted coming in....they worked with me on the right numbers, and the customer service was great. I would come back to purchase

CV

Claudia vargas

Jul 27, 2016

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a pleasant experience at Scott Clark and his team thanks to Willian Villamil for all the attention a company 100% 100 recommended

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David1975

Jul 23, 2016

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Worst customer service from every department within this dealership. They make promises they do not keep they flat out lie. When there is a problem they avoid your phone calls and every employee tries to put it off on a different manager or employee. Out of the three months I have owned the car I have not been able to drive it comfortably for about two. Do not do business with these people spent over 20000.00 and have had nothing but one problem after the other.

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V smith

Jul 22, 2016

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Great service and very efficient. Shuttle service worked smoothly. Scott Hall made it hassle free.

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Will E

Jul 22, 2016

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Kevin Harris helped us compare the Pilot to other 3 row SUVs and to understand differences in the trim levels. He was knowledgable and responsive and gave us a great experience. Love our Pilot.....

SC

Shammee Cook

Jul 18, 2016

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I am a resident of Washington, DC. I've been doing business with The Scott's Clark Honda company for 10 months now. Honestly, there have been a lot of hurdles, trials, mishaps and misunderstandings. A most recent situation in the service dept. When my truck was delivered to me, the driver, before he left had prayer with me, that God Bless my purchase. It has been some scary moments within my experience. Overall every situation has been worked out!I am also grateful for Mr. Stuart Phelps. When my faith became low due to a service issue, Mr. Phelps reached out to me, using professional and kind spirit. He was a great listener, knowledge in the product and services of my truck, he knew how to handle both company information and customers concern.Mr. Stuart is a perfect representative for The Scott Clark Honda company. Yet, I gained faith in who I trusted to do business with from the beginning. In this car buying experience, I've learned that in every situation there will be trials. But I will also agree that having faith always works! Thank you Mr. Stuart Phelps for not ignoring me. I Love my vehicle, because God gave it to me, the very best servicing to my car is very important to me. God Bless you!

DH

dana hendley

Jul 17, 2016

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I leased my 2014 Honda Civic from Scott Clark Honda and I have always been satisfied with how they do business. Being a real estate agent I am always sizing up other peoples service and people skills. I visited this week for a routine oil change and I was incredibly impressed with Chris Whiteman in their service department! Even though it was obvious that they were very busy at the time, Chris took the time to sit with me and review my cars maintenance needs and work on setting up a time for a future visit. Most importantly he was respectful of my time constraints and had me on the road in time to make my next appointment! Thank you Chris and the team at Scott Clark Honda for providing an amazing service experience!

2M

277K mileage 4runner

Jul 14, 2016

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I purchased my new Odyssey 3 years ago and since then I have received excellent support and service. I had an issue yesterday and Shukla, Robbie and JB resolved my issue and I can't say anything except EXCELLENT CUSTOMER SERVICE! Also, the kids loved their lobby area as I worked while we waited. They have an onsite cafe which is perfect to those who have to stay and wait for their vehicle. Super friendly and supportive staff. Once again big shout out to Shukla, Robbie and JB! I also own a Toyota and receive unbelievable service from both Scott Clark locations Justin at Toyota is my point of contact in service and he rocks too. Excellent service at both locations. Highly recommend!

JB

Joanie Baker

Jul 12, 2016

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Austin was amazing from start to finish. He was reasonable, quick, and honest. I've never had such a smooth, hassle free experience with car sales. We visited 4 dealers and everyone at Scott Clark was pleasant and direct. They gave us a good deal without playing games and respected our time and research.

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Y2WWmlnsan1

Jul 8, 2016

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My sales representative was Jeff Geoff. Initially I was interested in a used Honda Pilot but after he showed me all the upgrades and safety features on the 2016 model , I was sold on a new Pilot. He spent hours with me trying to explain all the tech stuff involved in this car. Even help me learn to drive the car properly. The entire dealership was very helpful and we were able to come to an agreeable price and trade in with little stress. Yes I am a female age 66 buying a car alone ( scary) . I also have to say I had a Honda Odyssey then traded it on a Highlander but was never completely satisfied with a Toyota performance and navigation system. I am thrilled to now own a new Honda with all the upgrades for an enjoyable ride.

RD

R Dunnigan

Jul 3, 2016

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The best experience I've ever had when purchasing a new vehicle. Jeffery Goodwin and Scott Elsenheimer were great to work with. I couldn't make it up to the dealership the day I purchased my Accord Sport so Scott Clark Honda delivered it to my doorstep. First class organization.

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Tim

Jun 29, 2016

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George Billet and Jason assisted my wife and I and I am very appreciative of the support they provided. The only thing I think they can work on is the final "out the door" process. The young lady putting on the license plate had some issues (I mention this because this is the second car she out processed for me in the past 4 months and it was the same way). The overall experience was great. The "finance" office is always the place I hate to enter but most dealers are the same so no big deal. Love our new (used) car.

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nivruthn

Jun 18, 2016

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Recently purchased an Accord Sport at SCH. Scott Clark Honda is the best dealership in Charlotte. I visited a few dealerships but none of them are accommodating as SCH is. They made sure I was completely satisfied by all means before I took the vehicle. Scott from the Finance department was awesome and helped me understand various options and gave me some valuable suggestions in choosing some protection packages. Kevin, Alex and Om from the sales team were also very helpful and cooperative throughout the process. I highly recommend this dealership to anyone considering a Honda vehicle.

JH

Jazzmen H.

Jun 14, 2016

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I had a great experience ! I worked with Alex, & Donnie they're a great team. If it weren't for them I would not return to the establishment . They were awesome ! Love my car .

SP

Sarah P.

Jun 10, 2016

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I had decided that leasing might be a good idea for me. Davion Robinson walked me through the procedure and found the perfect car for me. I am happy with my new arrangement.

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Doug Y

Jun 8, 2016

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Scott Hall was my service advisor and he was very customer service oriented. I will definitely use him as my contact in the future. He is a great ambassador for Scott Clark Honda!

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Jaxnjus

May 23, 2016

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Amanda was a pleasure to work with. She is very well educated in all the vehicles and products offered by Scott Clark Honda. She was VERY prompt, non-abrasive and sincere in her working with my family. She was understanding and ultimately did everything in her power to help us get the vehicle we wanted at the price we wanted. Scott Clark Honda was a pleasure to do business with and so was Amanda. I would recommend her to anyone for their car buying needs. I was dreading coming into the dealership to look at a new vehicle but it was such a nice experience working with this associate and dealership. Dread turned into delight because of Amanda's personalty, knowledge and help.

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IR

May 13, 2016

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I purchase a Honda CRV and William Villamil was my sales representative. I cannot say enough about William's disposition to help me get the car that I wanted. He listened to what I said I need as well as how much I could pay. He made sure that the car had all the items that I wanted and within the monthly payment that I needed .

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Edwin

May 12, 2016

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Great experience at Scott Clarck Honda, was not expecting to drive off the same day but they made it happen, love my Honda accord!

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Gus

May 11, 2016

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Interested in purchasing a Honda, contact Muhammad Idrees at Scott Clark Honda. Muhammad is very knowledgeable about his products and was a delight to do business with. He is very through with the process from the beginning.

HF

Honda Fan

May 9, 2016

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I purchased my 2015 Accord Sport from Scott Clark Honda last July and Scott Hall in the service department has made all my service transactions smooth and easy. He ensures that all service is complete each and explains everything done as well as upcoming services needed! Scott is very professional and knowledgable. Thanks!!!

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MsAminy

May 6, 2016

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I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

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Benf

Apr 28, 2016

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Knowledgeable and friendly salesman (Alexander). No pressure buying experience.

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A.Sharpe

Apr 16, 2016

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After several years I forgot how long the car buying process can be. However, Brandon Bullock and others made my experience wonderful! Brandon was so helpful. Not only did I get the car I wanted but I was able to drive the car off the lot the same day!! Also, I had my 4 year old daughter with me and we all know how they can be, he was extremely nice to her, and kept her happy. He listened to what I wanted and I ended up with a car that was better than what I asked for a 2013 Honda Accord Fully loaded!!! I was able to drive off the lot with my car!! I wasn't expecting my day to end this way. Thank you to Brandon and the Scott Clark Honda family off Independence! You guys are amazing!

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Russ

Apr 14, 2016

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Eric Watts was very patient and professional! Great job!

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Ashley H

Apr 12, 2016

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I came in yesterday for a service appointment, and while waiting looked at the CRV in the showroom. Alexander Fung-A-Ling came over and even though I said I was just waiting on my service to be done went so above and beyond to give me all the information I needed to know without being overwhelming or pushy. He really listened to exactly what I wanted and made me feel so at ease with the entire process. Even when I went back and forth between styles, he was so understanding and literally ran all over the lot to find exactly what I was looking for. The staff knew as a new mother I was short on time, and made everything so much easier than I have experienced in the past. In my experience the finance part of buying a car has never been great. It always seemed to take forever, pushy add ons etc. Donnie Farmer was absolutely wonderful! Who would have thought that it could go as quickly and enjoyable as it was. Very informative, explained everything in detail, but without making me sit there for hours. He is in charge of finance and he even installed my son's carseat!! Onto switching my car. As I said before, was so not planning on doing this that day, so of course my trunk was a disaster. Stroller, basically my closet lol, carseat, paperwork, toys you name it. Alexander, Donnie and the sweet girl that helped me program my bluetooth at the end all transferred everything over to my new car. I really was blown away by every person that I encountered. So incredibly happy with my decision to get my new beautiful CRV from these wonderful people! Go and ask for Alexander and Donnie!

SM

Susan McCain

Apr 4, 2016

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William Villamil was a wonderful and extremely knowledgeable sales agent. I would definitely buy another car from him and refer him to my friends!

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Uday

Apr 4, 2016

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I bought a 2016 Honda pilot and it was awesome experience, my sales man JefferyGoodwin was very professional and had the patience to here to all my requirements, he was very punctual with the response felt like a 24 hr customer service. Would love to buy another car in future.

SJ

Susan J

Mar 30, 2016

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Hands down, the easiest car buying experience I've ever had. Our salesperson, Reginald Terry, took care of almost everything over the phone. We knew what we wanted, and what we were willing to pay. He was able to make everything happen and we only had to come in for paperwork and car delivery! Absolutely amazing is the best description. Kudos to you, Reggie Terry, for an awesome transaction!

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JenniferS

Mar 17, 2016

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I felt right at home at Scott Clark Honda! From the time I pulled into the parking lot to leaving in my new Pilot, I had the best time. I was greeted by George Billet and his assistant Victoria right when I walked through the doors. They assisted me through out the day and really listened to what I had to say and to my concerns with buying a new car. They did not push a vehicle on me or pressure me in any way. They sought every avenue for me until we found an awesome vehicle at my price point. George and Victoria were both professional and at the same time we laughed and enjoyed the day. The whole staff was friendly and by the time I left they were all happy for me and called me by name. I highly recommend buying from Scott Clark Honda! They are very laid back and make car buying very enjoyable. I will definitely be going back when its time for our next family vehicle. Ask for George Billet or Victoria!

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DEW

Mar 17, 2016

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Had a great experience with Steve Beck as my service coordinator. Kept me informed as to the progress and was very pleasant. Always a good experience at this Honda dealership.

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BjClay11

Mar 11, 2016

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With limited credit going to a dealership was always ruled out, causing me to settle for the "buy here, pay here" option. Until I sat down with Mr. David Rucker. He allowed me to see the "bright side" of things. Just when I thought I would have to settle for any car he fought to get me the car I wanted. Not only did he sell me a car, he took time to educate me about the importance of credit for my future. Thank you Mr. Rucker! We are really enjoying our new car!!

TW

Tony Waxhaw

Mar 11, 2016

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My experience at Scott Clark Honda was very good. I purchased two cars, a 2016 CRV Touring model and a 2011 Hyundai Elantra. I was also trading in a 2012 leased CRV that was way over the allotted miles. George Billett, my Sales Rep,helped with all of the transactions, and made the process very comfortable.

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MEEK

Mar 10, 2016

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Reginald Terry of Scott Clark Honda was great. He made the process a breeze. He took his time to find me the perfect car. Reggie also made sure he kept me within my monthly budget. He was amaaazing. Love, love, love my new car

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BrianK

Mar 10, 2016

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This was, by far, the best car buying experience I've ever had. Austin Billet greeted me promptly and did not back away when I told him of my situation. Instead, he said he was sure he could help. He and George Billet were both extremely courteous and professional and helped my pick a car that was much more than I expected I would get. I'm so happy with my 2016 Accord Touring V6 (I got it right off the truck - literally!) I would highly recommend Scott Clark Honda to anyone looking to purchase a new vehicle.

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Mackenzie

Mar 9, 2016

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I went to Scott Clark Honda of Charlotte and got a 2010 Volkswagen and found out they had lied 3 months later about the condition of the car I had so many problems and poured a good amount of money into it thanks for them. Even found wires taped together under the hood?? Called them and found out others were experiencing the same problems. What a waste of time and money.

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Joy

Mar 8, 2016

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I had been eyeing a vehicle online and came in a day before my scheduled appointment to check it out. David was very helpful and made the experience as painless as possible. Without any force, coercion, or convincing, within minutes, I was purchasing a car. I ended up having to come in the next day and he was able to walk me through all of the different features that I missed the day before, he helped me get everything I left out of my trade-in, and he made sure any issues I had were mitigated. I would recommend him for anyone's car-buying experience! I also enjoyed working with Taiwon in Finance. He was very helpful and took the appropriate time walking through everything with me. I can say that everyone I interacted with in sales and finance were great!

TW

The Williams

Mar 4, 2016

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We really appreciate the great customer service, honesty, and patience we had at Scott Clark. They worked with us to satisfy our needs and give us the best deal. After talking to tons of other deslerships, this dealership has the greatest customer service and great prices. Thank you Demario Hutchins, Taiwon, and JB!

BH

Brittany Huntley

Feb 29, 2016

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Will was very informative and if he didn't know the answer he made sure I left with the right one. Gave me great advice on my car and was very honest. Definitely coming back.

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RDL

Feb 25, 2016

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I had an appointment with Louis James to have my CRV serviced. The service was performed in a limited amount of time and Louis kept me informed. I have had previous service with Louis and he always takes good care of me.

NA

Not a happy camper

Feb 25, 2016

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Bought a used car and it had some chips on the hood. They promise to repair the chips and after the second attempt of repairs it still was not corrected. They wanted me to bring back the third time. I called the general manager and left a message and yet still has not called in any way. They got my money this time but not the next time. I am done with this car lot. BAD CUSTOMER SERVICE.

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Lester

Feb 17, 2016

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When you go to a Car dealership the sales person always tell you what they are sure they can and will do, and at the end you leave disappointed. Well I walked in to Honda telling Rucker what I want and don't want. I went there on a Tuesday night, (in which it was kind of late) he told me give him until Wednesday by noon. Well at 9:00 am I got a message from him saying that he had something for me. I knew exactly what I wanted, even down to the payment....DAVID RUCKER got me the kind of car i wanted , the accessories , and the payment without haggle and disappointment ......He is truly a person of his word..He did just what he said he will do..Thank you for all you done. Sincerly, Lester

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Ty26

Feb 16, 2016

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Mr Rucker was on top of everything, never pressured me into anything. More than just a salesman. Nothing but respect from Scott Clark. I truly recommend Mr. Rucker as your salesman.

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juliokid4

Feb 13, 2016

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I bought over the years 6 various New Honda's a mix of Civic, Accord, Pilots, Odyssey and 2 used Accords for my kids and Jimmy has been there for years taking care of my vehicles, I missed his excellent customer service the short time he was away and so happy he returned! I have to drive out of state a lot and I have never broken down (knock on wood) Jimmy and the service department staff always keep me informed about the future needs or preventative service's which keep me safely on the road. I have an Autistic son and when he is with me Jimmy is really good about getting my service time wait as short as possible. He knows without saying anything that my hands are full and I appreciate the extra time / effort he gives in his service which is why I only shop and service my cars at this Dealership. Quality service matters to this Mom! I feel like a member of the Dealership family and not just another nameless customer.

MC

Mimi C.

Feb 11, 2016

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First off I'd like to think I'm a VIP customer! Now that I got that I the way I can tell you that Scott Clark has a great team! David Rucker handled my last 2 deals from start to finish! He has exceptional professionalism and patience to put of up me! Thats why I just keep on coming back plus I just had to get that sunroof!

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DrewsyLOguy

Feb 11, 2016

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Consummate professional, friendly, and an all around great guy. In a world of endless choices, it's important to work with someone you can trust - he's my choice.

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the driver

Feb 11, 2016

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Mr. Rucker displayed excellent customer service with helping me today. I highly recommend ScottClark for you business. I will be using them agin in the near future.

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Buffalo

Feb 6, 2016

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The car I found sold itself based on price and meeting my specs for the model I was seeking. Eric Watts did a great job on assisting me with the sale and Pete in financing was a pleasure to work with. Other staff assisting with detail and social media advertising were pleasurable to work with as well. The only reason I didn't rate the overall experience a 5 was based upon my 30 second interchange with their sales manager Derek. His contribution to the process was odd, borderline rude and certainly added no value to a process already in the works and running smoothly. Still unsure of his involvement for a deal already consummated at that point. Otherwise, I am pleased with our experience buying the car at Scott Clark Honda.

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jillriley6

Feb 4, 2016

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Had a great experience with the dealership. We bought a used Honda Odyssey & was contacted a couple weeks later stating that they needed us to bring the car in to fix a recall. Since we live in another state, we made accommodations to spend the night. We dropped the car off on Friday & was told by the Service Director Jimmy Bass that they would need to keep the vehicle overnight so they could work on it the next day. He went above & beyond to accommodate us, as he gave us a loaner vehicle to use until we returned the next day. The service was fabulous and Jimmy was so very kind & helpful. My family was quite impressed! We will definitely be back to purchase future vehicles from them!

AC

Awful customer service

Feb 1, 2016

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George Billett was the salesman that I was referred to by another salesmen at another Scott Clark dealership. I was looking for a pre-owned car and saw a few on their website I was interested in. After test driving the first car I had looked at, I went to talk about the numbers. I was not satisfied with the amount that they were asking for that particular car; so I asked to see a cheaper car that was on the lot. At that point instead of letting me compare another car or even letting me look at any other car on the lot I was yelled at and disrespected. George Was incredibly rude to me when I requested to look at the car that wasn't a Honda, but still being sold at his dealership. Then said,"It's the end of the month I don't need to sell you this car, if you don't like this car then don't buy it." I don't think that is how a customer should ever be treated especially when all the customer was doing was requesting to look at another vehicle on the same lot. I understand that a cheaper car would put less money in his pocket, but honestly it was just awful customer service. I promptly left after he made it clear that he did not need my business. Needless to say I will not be purchasing any vehicle from any Scott Clark dealerships and would suggest anyone that is looking at a used/new car to avoid it as well. I purchased my other car a few years ago and was never spoken to in the way that I was today.

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SFH

Jan 27, 2016

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Please ask for Scott Hall if you go to Scott Clark Honda he is very easy to work with and you will be happy with all your work done when you leave.

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CamElon02

Jan 25, 2016

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After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms.Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for.The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience.

AL

Amy L

Jan 21, 2016

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All I have to say is, the reason why we left happy is because of Ronnie in finance

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Jane Doe

Jan 19, 2016

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My husband and I were looking for a dependable used car and came across a great deal online with Scott Clark Honda. We sent an email inquiry, and were quickly contacted by a customer service representative. We set up a test drive for the next day. We arrived about 30 minutes early, and were asked to sit down while they brought the car around. We waited at least 20 minutes before the girl came back and told us that, "Unfortunately the car sold a 'few minutes ago'. However we have this/that/and the other model that we could show you". I found that very odd, but things happen. We decided to leave (without waiting to "talk to her manager", and test drive somewhere else. Curious, I decided to go back on the site and inquire about the same car under a different name. Amazingly, we got not one, not two, but THREE customer service emails stating that the car was....wait for it....AVAILABLE, and when would we like to come test drive it? Now, I know that technology can be slow....but three offers to come in? HOURS after we were there and were told it was sold? Make your own decisions, but I would be very wary of Scott Clark Honda.

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Richard

Jan 13, 2016

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Purchased 2010 cc Volkswagen. Thought would be better to buy thru dealership. I was wrong. I have spent $3000 in 3 months. I have emailed, called, and live chat. No response other than live chat. Replace both head light bulbs, replaced plugs, water pump and housing. The water pump was the last problem. I am handicap and they dealership is 2 1/2 hrs away. Could have purchased from individual for $500 cheaper, but I want to buy thru dealer. The water pump disabled the vehicle, so after 2 weeks and no response, I had it towed to Volkswagen dealership for the repair. After they replaced it they found sensor and sensor wiring tape to hold sensor in. They replaced wiring and sensor. The dealership was in disbelief that I bought it from a dealer ship. I unloaded that lemon for another Volkswagen. The original payed was around $15,000. Spent another $3000 on repairs, another $3000 for newer on. So I have spent $21,000 on the whole mess. STAY AWAY FROM SCOTT CLARK HONDA. Don't even know what there position is, will not return calls or emails. Richard Brackin

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Yuan

Jan 10, 2016

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Great experience with the whole team particularly Mr.Eric Watts. He is very helpful and responsive to my questions. I highly recommend this dealership! I don't have any experience with the service department yet.

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Maniloff

Jan 10, 2016

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Loved the entire experience. Mohammad our sales rep did an excellent job of listening to our needs and showing us the best option for what I wanted. A friendly community feeling that made me feel as if I had been a repeat customer for years.

CY

Ciera Young

Jan 9, 2016

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I purchased a new 2015 Honda Civic the service from the time I walked to the door was OUTSTANDING! Alex was unbelievable, knowledgeable, comfortable, and friendly. I never felt pressured or taken advantage of as Im a lady. Everyone smiled, asked if I need help of any sort, and was extremely positive! Alex was the best Salesman Ive ever met! I only drive Hondas and this is my 5th Honda, Im so excited and proud to be a Honda Owner! Honda has NEVER let me down. Thank You ALEX and Scott Clark Honda! ****ASK for Alex****

MJ

Mary Juke fan

Jan 8, 2016

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I stopped to look at a vehicle I saw on line that they had for sale. A very nice salesman names Eric Watts helped me. It was dark but Eric knew exactly where the car was and brought it up front for me to see. He wasn't one of those sales people that tried to " shove a sale" at you. Eric Clark was very polite and answered all questions I had. He even stayed until everything was handled, and brought the car around after it had been detailed. I highly recommend Eris Watts for the sales person at Scott Clark Honda. All the people that worked there were very friendly too. Thank you Eric Watts for an enjoyable experience in purchasing my car ! Mary K.

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Jeff N.

Jan 6, 2016

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I recently worked with Kenny Wallace at Scott Clark Honda to purchase a 2016 CRV. The dealership is very clean, modern, and comfortable. The entire transaction was completed in under three hours! Talking with Kenny was like spending time with family. He patiently answered all my questions and showed me features of the vehicle. Eman in finance was extremely efficient and helpful. Before I drove home, the delivery team made sure I understood all the cool technology. Absolutely the best buying experience I've ever had. Keep up the great work!

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Karma

Jan 5, 2016

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Seriously, unbelievable. Here I am in Michigan, been looking for a specific car for 10 months now, finally find it and I was told no problem, we can bring it to you and pick up your trade in. I thought to myself, WOW, now this is great. Called them Sunday, loan approved Monday and they sold it sometime between then and didn't bother to say, Hey, someone is looking at it, can you leave a deposit or anything, just left me hanging and asked if i'd be interested in another vehicle. Who does that??????? would not recommend, not on the up and up. What else are they capable of???????? people suck.

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MariP!

Jan 2, 2016

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Tanya Gomez did an amazing job during my car purchasing experience. Everyone was very helpful and they really showed me the cars that I has to fit my budget. They gave me a great deal on my trade-in, higher than anybody else in town, it really showed that they cared about their customers.

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Don

Dec 29, 2015

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I took my car in for service at 10 am, was asked if I could get my car back at the end if the day. Told them that was fine, end of day was cool. Well i called back at 8 only to find out it was closed. Never heard from the service department, that my car would not be ready like promised. Called next morning at 7. Told someone would call me back in 45 min. Two hrs later received call that car was ready. When i picked up car, just was told car outside. Frustrated but let it go, what were they going to really do, I only had a recall repair. The tipping point was when i got to my car it was not given the complementary car wash like they said and noted on my invoice. The car wash was not a big deal but i decided to express my frustration, they offered to wash the car but offered no apologies for my inconveniences. No car that night, no car the next morning no call so I could make arrangments I was not

BR

BigDaddy RB

Dec 24, 2015

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Jimmy Bass, the service manager at Scott Clark Honda, is one of the key components of this dealership that makes Scott Clark Honda a winner! Every detail is important and is taken care of in the service department; thanks to Jimmy. Sales department is great too! John Greene is a salesperson that listens and works with you to bring a complete solution to the customer. From credit department and accessory department to internet department and the receptionist; Scott Clark Honda has put together a great winning team.

JF

John Frazier

Dec 24, 2015

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Scott Hall gave great service to me as he does always. John Frazier

ME

Mic E.

Dec 17, 2015

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The leasing manager I worked with, Justin Scott, brought all the qualities one would want in someone in his position. He was friendly, professional, helpful, and thoroughly conscientious throughout the process. It made the experience easy and pleasant. This was true of the other professionals I worked with as well. I have bought/leased several vehicles from this dealer and will definitely be back again.

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rmr073158

Dec 5, 2015

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I recently purchased a pre owned Jeep Patriot High Altitude vehicle from this dealership.My initial experience with the dealership left a lot to be desired, but when JB Beckley (the GM) got involved my experience improved dramatically. This particular pre owned vehicle with low mileage is hard to find, but JB made sure his staff stayed on top of their search. Additionally, JB stayed in touch with me on a regular basis to keep me updated with the search.As a GM of a large dealership that sells over 350 pre owned cars a month, it is an understatement to say he is a busy person 12+ hours a day. JB stayed involved from the start of the search to me taking ownership of the vehicle.I would recommend this dealership based on his performance and involvement.

ME

Mic E.

Dec 2, 2015

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I was guided through my servicing experience by Steve Beck who was thoroughly professional and personable. He was able to work this particular servicing so that it ended without charge to me. I couldn't ask for a better experience.

Q

QueenKita

Nov 30, 2015

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My car would not start took it there for service and was told it was bad gas. They did not save the gas and I had the gas tested. It came back that the gas was fine and this dealership charged me $693.39 when the parts were only $35.00. I also did not authorize them to fix it especially when it should have been figured out diagnostically!! I tried to speak to the manager and was not able to and then I called the corporate office and they basically told me that they stood by their service dept. Really without proof and I had proof. So nevertheless I will never go there again for anything and I have told people I know to not go there for anything. I want my money back because I feel I was scammed. Also contacted my lawyer because one way or another I will get my money back!!

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pilot16

Nov 24, 2015

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I purchase my Honda pilot 2016 with the helped of John Greene. He is very helpful and answer all my questions. he is very valuable to the customer service.

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Krule

Nov 22, 2015

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Thanks to Demario, Jimmy, Donnie and Sam! Super quick service! Love the new facilities.

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Op70366

Nov 21, 2015

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#disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand that and it's the week before a holiday so it's busy and crunch time...but it seemed like it was first come first serve and not sure if they went by the schedule.... Because the guy didn't seem to confirm it with me in the system....Also I could tell this guy was having a bad day.Brought up my concern at 11 am for wait time. Shocked by interaction as I was rudely dismissed. It was just a concern for time and it was just a conversation. I could tell this guys was upset but we're all human. It's just a conversation no need to be dismissive. He called me when ready "I paged you, called you and left a voicemail." "I told him I didn't hear the page and I'm in the lobby" I came out and showed him no voicemail. His response "I didn't call you then" and walked off. Didn't go over the report and found out on my own that I needed an alignment. Also paper work shows work order created at 10 AM... Not at 8 :(Hope this guy has a better day. I hope Scott Clark company genuinely takes this feedback as constructional training for your employees and a way to improve scheduling and turn around times....for your customers because I felt today you all didn't live up to your end of your motto to "Take care of the customer".

OP

Olivia Park

Nov 21, 2015

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#disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand that and it's the week before a holiday so it's busy and crunch time...but it seemed like it was first come first serve and not sure if they went by the schedule.... Because the guy didn't seem to confirm it with me in the system..?....Also I could tell this guy was having a bad day. Brought up my concern at 11 am for wait time. Shocked by interaction as I was rudely dismissed. It was just a concern for time and it was just a conversation. I could tell this guys was upset but we're all human. It's just a conversation no need to be dismissive. He called me when ready "I paged you, called you and left a voicemail." "I told him I didn't hear the page and I'm in the lobby" I came out and showed him no voicemail. His response "I didn't call you then" and walked off. Didn't go over the report and found out on my own that I needed an alignment. Also paper work shows work order created at 10 AM... Not at 8 :( Hope this guy has a better day. I hope Scott Clark company genuinely takes this feedback as constructional training for your employees and a way to improve scheduling and turn around times....for your customers because I felt today you all didn't live up to your end of your motto to "Take care of the customer".

M

MarkA

Nov 21, 2015

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Bought a new Civic from Arnie's Tracy. A gentleman and true professional. He went the extra mile and was a pleasure to work with. We haven't had the car in for service yet but am sure that it will be great as well.

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KRule

Nov 20, 2015

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Thanks to Demario Hutchings, Jimmy Bass and Sam for a super sale! My new HRV rides like a dream and fits me like a glove. New facilities are state of the art by far! Everyone there is very accomodating and knowledgeable - truly a nice experience. Many thanks again Scott Clark Team!

EL

Erin L H. Haapapuro

Nov 14, 2015

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NOTE-> survey for service shld be 5stars it will not allow me on the phone to select 5stars w/o changing previous question. Great Service Dept. & Jimmy is the best! We fully trust & value your service department with our car and will continue to select your services. Thank You Erin & Thomas Haapapuro

JR

Josh R

Nov 10, 2015

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Trevor in the service department was great to work with. He made sure the repair was done timely and at the lowest cost possible. Thanks Trevor!

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Chris

Oct 30, 2015

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I never write a review on any business. As a matter of fact this is my first one but I'm so disappointed! I called several times this week and talked to different sales associates. Everybody said they'd check on the price or my trade in and never called back! I left messages and still couldn't get a call back. Called again today and asked for a manager and the car I was wanting sold yesterday! I am out of state so couldn't just drive on over but wanted the car when it was for sale Monday. Terrible, terrible customer service! You can do better!

DC

Dissatisfied customer

Oct 26, 2015

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Our salesman Earnest was wonderful! Very personable, well informed about the vehicle and awesome customer service. When we got to the management OMG! They were rude, arrogant, and did not know how to talk to people. Beware, especially for the woman shopping for vehicles.

DF

Daisy F

Oct 19, 2015

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I love the service provided by Scott Clark Honda. I had a 2014 and need small service done. In and out promptly. Then i traded the 2014 for a 2015, again did not fail, excellent service. I love my new Honda CRV, Thank you to Jeff Goodwin, JB and Scott Elsenheimer for making it a smooth purchase.

MO

My Opinion Matters

Oct 3, 2015

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After reviewing this company on this website, I was contacted by Stuart Phelps and he went out of his way to make sure that both my parents and I were 100% satisfied. He apologized for the previous problems and proved to me that customer satisfaction is number one and he also went out of his way to make us, the customers, happy and satisfied. He built a relationship with me and his actions alone has earned my repeat business. Thank you for making a difference and showing me that customers do matter to your business!

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Winx

Sep 30, 2015

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I appreciate the great service I've received at Scott Clark Honda. My recent visit, I met Scott Hall for the first time and he represented Scott Clark Honda very well and gave me the consistent friendly service that I have grown accustomed to. Keep up the hard work Scott for I know you'll be around for a long time to come at Scott Clark Honda and others will see the same in you as I did. Thank you!

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MrEd

Sep 27, 2015

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New facilities are very convenient and comfortable. I have been having my Honda CRV, which I purchased at this location, regularly serviced here. The service people have always been friendly, courteous and efficient. My last visit was to have tires replaced and Trevor Flott, the assistant sales manager, was great. The dealership matched, actually, bettered an offer made by a discount tire dealer, and did the work with a minimum of wait. Highly recommend the service work at Scott Clark Honda.

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grande1129

Sep 22, 2015

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Two months ago I bought 4 tires for my car at Scott Clark Honda ( I own a Mercedes Benz GLK350 ), I should had purchased the tires at Mercedes but since we had been long time customers with Honda, my family had purchased several cars from them and their tires were less expensive, I decided to go ahead. Tires were installed, balanced and alignment done based on the service report I was given.Fast forward two months later and driving on Providence Rd. me rear left tire goes flat. Mercedes road side assistance comes over and gets my spare tire on ( since apparently is hard to change their tires ) and it turns out both of my rear tires are worn out on the inside (alignment issues). Having a year warranty on the tires my husband goes to the dealer and explains the tire was flat and we are wondering how to go about with the warranty. My husband is turned away because being a Mercedes Benz it overrides their warranty, he is told by Steve Beck (the same person that advised us to buy the tires) that if the car would be a Honda they can honor the warranty but since is not, the only thing he can do about it is " sell us another tire" which of course would not have any kind of warranty since the car that needs it is still a Mercedes Benz not a Honda. Next Day my father goes over the dealership since he is the one that took the car there on the first place. He speaks again with Steve Beck and also with service management and he is told that our stories don't match, that the day before my husband told them that he had hit the sidewalk and that's how the tire got flat. ( Obviously my husband never said that, because that never happened!), on top of everything, Honda service management tells my father that my husband and I had placed him in a bad position because the tires the car had are not the same that they had installed, that either my husband or myself had removed the tires they installed and replaced them with worn out tires. So now, we are lairs and thieves. Don't know how it happened but they ended up replacing the rear tires, it was 7 pm and my parents are still waiting for the car, after it had been dropped off before noon. The alignment was never done the first time or yesterday when the rear tires were replaced. I took my car to Mercedes Benz dealer today because the alignment is completely off, it turns out the tires were not installed properly and they weren't even a good match for my car. I had to pay for the new alignment at Mercedes and was advised to replace the tires as soon as possible since they are not a perfect match for my car and it will continue driving off. Scott Clark Honda, you had lost 3 customers and as much as I can, will tell my friends and family about your unprofessional service department.

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Ernesto

Sep 22, 2015

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Flew in from Colorado and George didn't disappoint. Everything went smoothly, paperwork was ready and the car was in mint condition. What a great experience. The best part was savings literally thousands of dollars for a comparable car in Denver.

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THERESA

Sep 16, 2015

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I BOUGHT MY NEW CROSSTOUR AT SCOTT CLARK HONDA FROM WILL. HE IS GREAT!! VERY FRIENDLY, FUNNY AND NOT PUSHY LIKE SOME OTHER DEALERS. I JUST HAD MY OIL/FILTER CHANGED AND A CLEAR COAT PUT ON THE CAR. SCOTT WAS GREAT IN LETTING ME KNOW HOW MUCH LONGER IT WOULD BE (TOOK 2 HOURS AS EXPECTED). HE HONORED THE COMPETITORS COUPON ON MY OIL/FILTER CHANGE. I TRUST THIS HONDA DEALERSHIP AND WOULD HIGHLY RECOMMEND IT TO ANYONE LOOKING FOR A GOOD PLACE TO HAVE YOUR CAR SERVICED. FREE CAR WASHES TOO!!!

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Luis Cruz

Sep 16, 2015

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I just bought a 2015 Honda CR-V EX for my wife and the experience was awesome from the beginning, My salesman, Mr. william Villamil, was unique from the first contact. Very professional and with unbelievable patience answering all our questions and concerns taking on consideration that the whole process was done over the phone, we never set one step at the facility! William Villamil sent us pictures, brochures and any information on reference to the vehicle, the price and the different options. Also assisted us comparing the vehicle with others in the market. Provided me all the information and link necessary for me to complete the whole process over the phone while I was at the beach (Yes, labor day weekend, on a Sunday). The whole process was completed on Monday and the vehicle was delivered to me the very next day (126 miles away) without any issue. The delivery representatives carried all the paperwork for me to signed (accurate and as described and agreed) and in a matter of, no more than 30 minutes, I had the keys in my hands, the car in my driveway and the happiest wife in the neighborhood! I'm the living proof that the purchase of a good car can be done over the phone when you have an excellent salesman like Mr. Villamil...THANKS!

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Venkat

Sep 11, 2015

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I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did a great job in explaining all the details clearly and patiently answer all my questions. I would recommend car buyers in this area not to miss visiting this dealership.

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Shammee New" Edge"

Sep 10, 2015

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I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am rebuilding my credit, the interest rate Mr. Rucker was able to do for me, is nothing but a miracle. I feel Blessed.

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Zach W

Sep 3, 2015

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Got me out of a 08 Nissan altima that I was upside down in and put me in a 2012 Honda accord for fifteen dollars a month more than I was paying for the altima. I have told everyone I know about my fantastic experience at this dealership.

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Hockey Fan

Sep 3, 2015

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I purchased a 2012 Rav-4. The salesman, Mohamed, was very courteous & easy to work with. The car was detailed & ready the next morning as promised. I did have a minor repair as the low tire pressure icon went on shortly after I took the car. I couldn't get the caps off the values so I brought it back to check if it was only low pressure or a malfunction in the sensor. The service took care of the problem; it only need air in the tires. My overall experience with Scott Clark Honda has been great!

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Vlicky Lefler

Sep 3, 2015

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Was a great buying experience. My salesman was Lane Benningfield and he was very understanding of my need to negotiate by phone since I live a great distance from the dealership. Very straight-up guy. Usually absolutely hate to buy a car but this time it wasn't so bad. Only complaint was the amount of time spent waiting for finance person to do final paper work. A very busy dealership!

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Rich Schenkel

Aug 27, 2015

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Go to Scott Clark Honda due to the service department and salesmen are great people

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Mrs. Justice

Aug 26, 2015

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I would like to write an update to a previous review... After speaking with Stuart at Scott Clark, I was able to finalize my deal on a new 2014 Honda Accord. My second experience was much better than the first. I really enjoyed working with Stuart and JB. They took great care of me! I would recommend Scott Clark to anyone - ask for JB! :)

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Ram

Aug 26, 2015

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Horrible experience , we went to purchase CRV we are ready to buy same day , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more that.Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms Manager - Donnie Farmer I think he has problem with dealing of Asian community people.

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Mays

Aug 25, 2015

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I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I would highly recommend you pay them a visit if you are looking for a new purchase!

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rama8888

Aug 25, 2015

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Horrible experience , we went to purchase CRV we are ready to buy someday , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more that. Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms

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Ram

Aug 25, 2015

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Horrible experience , we went to purchase CRV we are ready to buy same day , Manager does not know how to talk with customer and if customer offers some number , Manager should say Yes or No on customer offer, he should not talk more then that. ,Scott Clark should trained the managers ,how to talk with customers, Last year staff and sales person are good, after changing to new building changed everything personally I don't recommend this place , try other places Honda showrooms. Manager - Donnie Farmer

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Happy, Grateful, and Surprised

Aug 20, 2015

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I absolutely had to write a review about this experience. Car-buying tends to have such a crappy reputation. People expect the worst - or at least a hefty dose of criticism. But this was a truly delightful experience. I found the used car I wanted online, and the whole entire process - from initial inquiry through to driving my sweet new ride home - was about 72 hours. (As an aside, I highly recommend choosing the vehicle online - the prices are already rock-bottom in many cases - esp. this dealership!, and it removes the haggling frustration.) I highly recommend working with Jeff Goodwin. He actually listened to me - carefully. And was very responsive to all my concerns and extremely accommodating about expediting paperwork and reviews. I really felt he was in my court - authentically and positively. I will definitely do business with this dealership again. Delight and Car-buying in the same sentence is a gem I'm not going to pass up on in the future.

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HS

Aug 19, 2015

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I never met someone so knowledgable of Honda cars and so helpful too. Trever Flott is just plain the best employee working there.

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Mrs. Justice

Aug 19, 2015

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I was expecting good things from Scott Clark Honda - read the reviews, had really high hopes that this dealership was there to help and not take advantage, or in my case try to take advantage, of a lone, female shopper... boy (no pun intended) was I wrong. I was greeted kindly, my salesperson was extra nice on the test drive, and eventually I got the honor of being the stubborn buyer and meet the GM. After 4 hours, yes 4, still no deal. I had a good trade, my offer was a legitimate offer, and I had check in hand - still no deal. My trade was worth way more than they were offering for it. This dealership uses bait prices online. They will only stand by those prices if you make them aware of their own pricing and even then they work the numbers to their advantage. And yes, I know this is how dealerships work but, like I said before, I was expecting more from Scott Clark Honda. If you are shopping for a new vehicle and have a legit offer with check in hand, take your good business elsewhere - these guys only want to take every single penny they can get out of you. And if you're a woman, do NOT let this review scare you out of shopping alone. There are good dealerships out there that will do you right - just not this one!

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Ermundo Russell

Aug 19, 2015

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The salesman William was alert and easy to talk to. He was not pushy and clearly has a way with people. I was worried because he was on vacation when I decided to pick up the car. His partner Om was as nice if not better. We were impressed with his customer service skill. He was attentive and genuine. The finance director was easy going and skilled at making you feel at home. I have to say this was the best dealership experience I've ever had and I'm a former car guy.

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Picky Barbara

Aug 15, 2015

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I recently purchased a used CRV from Scott Clark and found it to be a very positive car buying experience. I visited other dealerships and while they were pleasant and helpful I knew that I wanted to do business with Scott Clark Honda and I came back to them after a week of shopping around. Randy Adams was patient, professional and answered all of my many questions. I felt that I could trust him. Om Rao was the first person that I spoke with and I felt comfortable and well informed after our first meeting. These two gentlemen were the reason that I returned to Scot Clark.

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Frank

Aug 14, 2015

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My wife and I had decided on a Honda CR-V over a Subaru Forester before stopping at Scott Clark Honda on E Independence Blvd in Charlotte, NC. We had read Scott Clark Honda's overall great customer ratings and were not disappointed by our experience. We were greeted by Tania with enthusiasm and attentiveness. She patiently answered our questions and assisted us in a test drive. She did not try to rush us into a purchase, but was helpful throughout our visit. Joseph "JR" Difabio, Internet Sales Manager, was very personable and really worked with us to stay within our budget. He went to bat for us and helped seal the deal. He displayed great enthusiam and professionalism in our discussions with him. He obviously enjoys what he does! Don, in Finance, was also very personable helped us through the necessary paperwork. When we were ready to drive our car away,we were assisted by Chance and Amanda, who got us more familiar with operating the car. Chance, a polite, young gentleman, patiently sat with us in the car and went over all the operations of the new vehicle. Altogether, the team was pleasant, had good personalities, and worked well together to meet their objective for customer satisfaction. Scott Clark has good people working there. I would highly recommend JR's team for your car purchase at Scott Clark Honda.

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kamela

Aug 13, 2015

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I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of me and made sure I got exactly what I wanted. I am very picky and hard to work with but that didn't bother David he helped me out anyway and made sure I was completely satisfied with my purchase. I am very pleased

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Douglas Keesler

Aug 13, 2015

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Randy and Brian did a great job though out the entire car buying experience. They were very informative And wanted to make sure that I left as a happy customer. Overall, great Experience!

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ChrisHonda704

Aug 10, 2015

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I am able to contact the one person that understand my car whenever needed and I'm glad I was able to work with him on my purchase almost 4 yrs ago. David Rucker is by far on of the best dealers I have ever met. Thanks Honda!

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Tarheelgirl

Aug 9, 2015

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The facility is brand new and very nice at Scott Clark Honda. My children were given coloring books and puzzles to keep them occupied. I worked with Dave Shuman. Dave was very knowledgable about the new model I was interested in buying. He was helpful, professional and courteous. I would recommend Dave to others for a pleasant car buying experience.

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FowlerFamilyLexus

Aug 8, 2015

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My wife and I can easily say this has been the Most pleasurable car purchase we've ever experienced. David Rucker and Peter Moreno were outstanding, even working with us past operating ours to get our deal completed. I have zero criticisms and that means a lot coming from me! The new dealership was also impressive. One note: most dealerships put cheap, no-name tires on their used cars. Our Lexus had brand new quality brand tires. This makes a big difference to me and is a great example of the level of detail these guys offer. I will be back for future purchases and will be referring friends/family! Thanks again, David Rucker and Peter Moreno for your time and service.Brian and Ann Fowler, Greensboro, NC

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Khender

Aug 8, 2015

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Shane Watson was the best person I could have asked for. He was extremely helpful in helping us decide on a car. Great personality that was very likable and easy to talk with. Amazing service from this dealership. I will come back and reccomend to friends and family!

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Ron

Aug 8, 2015

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I bought a 2010 Honda Accord from Scott Clark Honda. The salesperson George Billett gave me and my wife excellent service. George was very friendly and helped and answered any questions we had. We would gladly recommend a friend to buy a car from Scott Clark Honda and ask for George Billett.

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Bpkavanaugh

Aug 7, 2015

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As a first time car buyer. I expressed my wishes in a vehicle he exceeded my expectations with professionalism and accuracy and the best experience. Two thumbs up

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Ubuibme15

Aug 5, 2015

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From the time my husband and I walked into the dealership David showed excellent customer service and support. He had the utmost patience and the absolute best sense of humor I've ever experienced at a dealership.

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C

Aug 5, 2015

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I recently visited Scott Clark Honda, shopping for a used car. I must admit that I have gone other places after my visit but none of the sales people have been as knowledgeable about their inventory as David Rucker at Scott Clark Honda! I haven't made a purchase yet but it's safe to say that I'll be returning to Scott Clark for my next vehicle.

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Jaguar321

Aug 5, 2015

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I had an overall good experience. David was knowledgeable and very helpful throughout the process. I would be happy to refer someone to Scott Clark

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hollywoodrucker

Aug 5, 2015

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David R. knows his customers. He sell cars on the side. I had a great experience with when I purchase my 13 Hyundai Sonata. I love my car. Thanks Dave for making me a believer.

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CapnCrunch

Aug 5, 2015

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Go see Dave Rucker at Scott Clark Honda for a great deal on a new Honda. He has been able to get me in two cars at prices I was very happy with. Dave even goes the extra mile to take care of you after the sale as well. Excellent customer service!

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Tyson422

Aug 5, 2015

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David Rucker was a pleasure to work with. Helped me with all my needs. He found me a car that I wanted and the color I wanted. I would recommend him to anyone!!! Thank you David.

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Shy

Aug 5, 2015

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I would like to recognize David Rucker! Every single time I go into Scott Clark Honda he makes me feel at ease and makes my experience such a breeze!!! :) I feel very comfortable whenever I see that he's there! Keep it up David !

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bridgette mcilwain

Aug 5, 2015

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David has always been helpful and truthful when providing excellent customer service to me and my husband. We look forward to working with him again in the near future to provide us with the car of my dreams.

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Gar2441

Aug 5, 2015

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This salesman went above and beyond the call of duty to satisfy the customer. Mr Rucker answered all my questions concerning my new car. You need more people like him. Before the deal was closed we wash the car, they clean the inside out really clean the inside again, they made sure every speck of dirt was gone out of the car, they made sure than when I sit in the car I was sitting in my home.

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Lovely123

Aug 5, 2015

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David Rucker was a professional. He took care of finding me the right car in a timely manner. Purchased a brand new Accord and I love it!

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eandavis

Aug 2, 2015

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Inquired about a car online and received a call a few hours later from a sales rep (Brandi) she was very helpful and explained why she believed Honda was the way to go for a minivan. Received another call the next day from Kevin asking for me to set an appointment to come look at the van. I couldn't and said I would call back. Called the next day and said I was able to come up there later that afternoon, Kevin said to call when I was on my way and he would have the van ready to look at. I called as I was leaving (I live about 45 min away) I was on hold for over 20 min and he never picked up the call, I told the receptionist who I was and what Kevin told me would happen. I arrived at the dealership and said I was there to see Kevin but I didn't have an appointment the receptionist said and I would have to wait. A salesman came over I told him what I was there for. He asked if I was trading my car I said yes. He took my keys to pull my car around and have it appraised. I told him I only had about 20 min to look at the car. I looked at the van being sold above market value that had tons of really deep scratches all over the doors. The salesman said that it would be repainted. Sit down to talk price, turns out it is being sold as is and they will only give me $5000 for my trade. My car was appraised well over that at 4 other dealerships. And that they would repaint it for $800. This young manager with an attitude comes over and is extremely rude talking about how he has kids too and my car isn't worth much and he can tell where I bought it because of something wrong with it (the dealerships name where I bought it is on the back). Regardless, I tried to leave and had to wait 20+ minutes for my keys. After waiting around for Kevin who only showed his face for 2 minutes. I would not tell my worst enemy to go there. Not only did they waste my time I had to stand out in front of the dealership waiting for my car, that I own, to drive home at 515 on a week day in rush hour. Please consider a different dealership when looking for a Honda. I ended up purchasing a new Honda Odyssey from Honda Cars of Rock Hill, ask for Tim Oakes.

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jojo8288

Jul 24, 2015

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I just bought a used 2007 honda accord in may 2015. My radiator went out on the car. Too bad I didn't pay extra for a warranty on the car. But after talking to the GM (JB BECKLEY), He told me no worries that he would see to it that my car was fixed free of charge!! Now that's what I call Satisfaction Guaranteed! Thanks Scott Clark. Sincerely, Joe Foy

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Vivek Reddy

Jul 19, 2015

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It was nic and easy at Scott Clark. Especial Twila Conklin one of the sales representative had taken a very good care in dealing with us, taking for a long test ride which made me to fall in love the vehicle I'm looking for. I personally thank Scott Clark and Twila Conklin. It's a very good place to get new and used cars.

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Lj651

Jul 8, 2015

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I called early on a Tuesday morning to inquiry about a specific vehicle. I talked to a sales rep he ran my credit information and I sat an appointment for the next day to come in and complete the sale. He called me the next morning to tell me what information to bring with me but informed me they had sold that vehicle the night before. When I asked why it was not held he stated they don't hold vehicles unless you put a deposit down, he never mentioned this before. He then seemed confident that he could find me something on the lot that fit my needs, without even finding out what I needed If you run a person's credit and have the application pending you should not leave the vehicle as available. Now my credit took a hit and I have no car to show for it. I have told all my friends to choose another Honda dealer from now on.

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Chasity MG

Jun 10, 2015

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I've purchased 3 cars from Scott Clark Honda. I would definitely recommend this dealership to everyone. The customer service is great and if there is an issue they will do whatever it takes to resolve it! Great people, great place!

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Deanne lambillotte

Jun 10, 2015

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My appt was at 7. At 7:15 I (and many others) were waiting outside still getting restless. When the let us in at 7:20, Louise quickly helped me and when I explained the situation and that I had a workshop for my job to be at, he got the mechanic to take of right back and I was out of there at 7:50. The great thing is the opener did not show, there was no manager in sight, and Louise had come in early and just jumped in to help all the customers that were a bit disgruntled. He saved the day and did it with a friendly smile! I left satisfied because of my experience with him. Thakn you!!!

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John Bowers

May 29, 2015

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Always get prompt service - usually through service rep Chris Ferguson

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ChesapeakeRob

May 21, 2015

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David Spevack and his managers at Scott Clark treated us like VIPs. David was attentive, and yet gave us our space. He was a creative thinker who kept coming up with ideas even when we were convinced that they simply didn't have a car outfitted the way we wanted. We ended up getting more than what we wanted for less than we could have imagined. We felt no pressure, rather they were really working with us to satisfy our family's need.

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Don Steigel

May 16, 2015

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Thanks again to Austin & George Billett for a very nice buying experience.

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Jay

May 14, 2015

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Can you imagine that? They wouldn't deliver the vehicle until I provide full amount check to them and they call me back a week AFTER completing the sale, making the payment and car delivery asking me for the check? What the heck!Definitely wouldn't recommend them to my friends and family members, especially after going through the terrible experience.Here's my overall experience:5/6 - First visit to their dealership, finalized the car and started price negotiations. Took about 90 minutes to agree upon the price, and Sales Manager bagged the deal done deal for him! Never showed his face again since then.Salesperson and Finance Manager rushed me through the documentation not explaining how and when I will receive warranty documentation. They bragged a lot about LIFETIME powertrain warranty during the sales pitch, never talked it after the sale was done!Finance manager - Tony L offered me to take the car same day if I could provide the pre-approval letter from my credit union, but I was too tired to take the delivery same day, so I proposed to take the delivery on the next day.5/7 - I obtained the pre-approval letter and called up dealership to reconfirm that they could release the vehicle (glad that I did that) they denied outright. They wanted LOG (Letter of Guaranteed credit) to be able to release the car. Tony L was out of office and other finance manager wouldn't agree. No matter how many times I requested and referred to what Tony promised, they didn't budge.5/8 - I received the pre-approval check from my credit union, and handed over to the sales person, took the delivery. The delivery process is so much screwed, that the delivery checklist was pre-filled before I arrived. They did not include owner's manual in the car's glove box (pretty basic isn't it?)5/13 - 1:30pm - With prior notice to the sales person and dealership receptionist, I sent my wife to collect the manual and powertrain warranty document. They claimed that owner manual was already included, then they took about 1 hour to dig through the manual and handed it over to her. They also claimed that the warranty document was already provided. 5/13 - 3:30pm - Tony L calls me leaves message. I called back and he confirms that I have taken delivery and asks when will they receive the check from my credit union. what the heck! Don't they talk to sales floor before calling customers? I told him that check was already handed over to he sales person. I asked him about the warranty documentation, he confirmed that he has it right on his table and he would mail it to me. Update 5/14 - 3:30pm - They found the check! yay! They had applied to the wrong customer account! They promised that it would be deposited in a couple of days.I don't trust them for anything anymore. Sorry I chose them for my first ever brand new vehicle purchase.Update 6/18 - And the Saga continues... I waited about a month for my credit union to receive the car title, they still don't have it. So called up DMV (can't trust the dealership!) and they had sent the Title to totally different credit union. They added wrong lien information! Isn't that unbelievable. After waiting for a month, now I have to deal with contacting incorrect lienholder, get their lien release then deal with DMV to correct the lien information. Can I really trust dealership to do this for me? I absolutely don't think so!

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Jim

May 14, 2015

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I thought I would like to get an oil change ( my first) prior to a trip to Wisconsin. Even though the oil use was only at 50%, I'd rather be safe than sorry and get an oil change early prior to a 2000 mile trip. Lewis James was my service guy, and he said no problem. I also mentioned that I had been emailed about a free 40 point inspection. He said that would not be a problem, they do that every time. Within an hour, I had an oil change, inspection, and was on my way, Lewis James really took care of me. I love my new Fit and the way I'm treated at Scott Clark Honda of Charlotte. Thanks for your service! Jim Schick ps. I've got two older Hondas at home that could use this kind of service.

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Latonda

May 13, 2015

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My attending, Louis James, is always on top of his game. He constantly is telling me exactly what I need and makes me want to come back every time. He makes me confortable to come in and to keep coming back.

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T.Kurz

May 13, 2015

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When I arrived I was greeted by reps welcoming me to the dealership, and asking if I needed assistance. I stated I wanted to walk the lot and was allowed to do so freely. After checking some cars out I went into the main showroom, and asked to look at a few cars. Austin Billet came to help me, and was very knowledgeable about the cars on the lot. In the end he listened to me about the cars I wanted, and suggested a car I didn't know was available, a newly taken in Camry. This is the car I ultimately ended up buying. Austin was upfront about the cars and open to discussions about each. This is my second good experience with Scott Clark Honda. Will be back.

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Rita and Joe L.

May 5, 2015

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Have had service performed on our 2012 CRV previously at Scott Clark Honda and each time we have requested Lewis James as the Service Adviser and Sam Simpson as the Mechanic. Both are always very professional and provide excellent service. We highly recommend both and will not deal with others.

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A Jenkins

May 3, 2015

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Your Service Representative James Bass, seems to be a great addition to your service department. I've never had my State Inspection done so fast! Hardly had time to eat your delicious donuts!!

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Lotte R.

Apr 20, 2015

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Scott Hall took very good care of me and my services needs. He was professional, courteous and friendly. He was also very knowledgeable regarding my service needs. He made sure my service needs were met timely and completed accurately. It was a pleasure to work with him in getting my service needs met

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H.Y.

Apr 19, 2015

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I searched for and found the exact car I was looking for. The year make and model were not negotiable as I was going by NHSA safety reviews for my newly driving teenager. Both cars that met the criteria I found for sale were out of state in North Carolina, I live in Georgia. My Scott Clark Honda salesman, David Rucker, answered all my questions and sent me multiple video's of the car to answer my specific questions, it was like I was right there! I told him, I would be up over the weekend (5 hour drive) to look at a couple cars in NC. He offered to ship his car down to me, and if I didn't like it I could send it right back... I thought it sounded to good to be true, and agreed, but had them bring the car to a dealership of the cars manufacturer (not a Honda) in north Atlanta. Not only did David say no problem, the drivers that brought the vehicle down were so very patient as the Atlanta service department went through the entire car so I knew that everything was mechanically okay. The car is a 2012 and only had 11K miles on it, and the price was excellent so I was wary, but the only thing found was the main battery (not the hybrid batteries) was very low and needed to be replaced. David said, no problem and paid the other dealership directly to put a new battery in the car (over $400!), and I hadn't even test driven it, much less signed any papers! After the test drive we finally started the paperwork (total wait at Atlanta dealership was over four hours!) and I purchased. My daughter was so very happy when she saw it that afternoon, she thought we might go look over the coming weekend, ha ha. Scott Clark Honda, David Rucker, and the two very patient (drove 10 hours round trip and waited 4 hours in service dept!!) delivery drivers went way over and beyond any expectations of a dealership to exceed superior customer service! 5 Stars***** Thank you!

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H. Yarbrough

Apr 19, 2015

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I searched for and found the exact car I was looking for. The year make and model were not negotiable as I was going by NHSA safety reviews for my newly driving teenager. Both cars that met the criteria I found for sale were out of state in North Carolina, I live in Georgia. My Scott Clark Honda salesman, David Rucker, answered all my questions and sent me multiple video's of the car to answer my specific questions, it was like I was right there! I told him, I would be up over the weekend (5 hour drive) to look at a couple cars in NC. He offered to ship his car down to me, and if I didn't like it I could send it right back... I thought it sounded to good to be true, and agreed, but had them bring the car to a dealership of the cars manufacturer (not a Honda) in north Atlanta. Not only did David say no problem, the drivers that brought the vehicle down were so very patient as the Atlanta service department went through the entire car so I knew that everything was mechanically okay. The car is a 2012 and only had 11K miles on it, and the price was excellent so I was wary, but the only thing found was the main battery (not the hybrid batteries) was very low and needed to be replaced. David said, no problem and paid the other dealership directly to put a new battery in the car (over $400!), and I hadn't even test driven it, much less signed any papers! After the test drive we finally started the paperwork (total wait at Atlanta dealership was over four hours!) and I purchased. My daughter was so very happy when she saw it that afternoon, she thought we might go look over the coming weekend, ha ha. Scott Clark Honda, David Rucker, and the two very patient (drove 10 hours round trip and waited 4 hours in service dept!!) delivery drivers went way over and beyond any expectations of a dealership to exceed superior customer service! 5 Stars***** Thank you!

BD

Busted Dan.

Apr 16, 2015

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The service was good as always with prompt attention to my oil change service. The cost is too high without a service coupon. Will have to have one next time.

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Stu Car Shopping

Apr 6, 2015

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I have purchased one car in the past from Scott Clark Honda but did not end up purchasing the vehicle I test drove on this visit. The overall experience was excellent. I emailed them about a Honda Odyssey used car and promptly received a phone call within the hour to schedule a test drive. Before agreeing to schedule the test drive we indicated that we wanted more info on the color because we were not interested in a green minivan but that all the pictures look silver. The salesman David Spevack provided a video of the vehicle within the hour to show the color which was in my opinion silver with a hint of green. The next day I showed up at 9am to test drive the vehicle and was met promptly by Mr. Spevack to begin the process. He showed me all of the features of the vehicle but without the typical used car sales pressure which was refreshing. The dealership also had no issues with me taking the vehicle to a mechanic. The overall experience was positive although I ultimately decided that it was not the right vehicle for my family.

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Wayne

Mar 15, 2015

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My daughter has been looking for a while for a new car, really looking at the Honda CR-V. She had been to a few dealership before going to Scott Clark and was stressed but definitely wasn't when I went to Scott Clark Honda with her. The sales associate who helped us was Simon Diaz. He was great, very helpful in answering all of our questions, patient with the decision process, and did as much as he could on the price. This was my daughters first time buying a car so obviously this was a big decision for her but Simon made it easy. His customer service was fabulous and I would recommend anyone to go here if they are looking for a car, ask to speak with Simon! The financial assistant was extremely helpful with everything and I couldn't be happier. My daughter is happy and loves her new car.

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Dyanne

Mar 13, 2015

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We have been very impressed with the Scott Clark Honda service center. The folks there are all professional and customer-service focused in all they do. Scott Hall was exceptional when we took our CRV in for service this week. He was helpful, knowledgable and had us out the door in less than the estimated time. The waiting area is clean, comfortable, and bright. We plan to have all our service done at this center.

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Frugile

Mar 10, 2015

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Scott Hall was very pleasant to work with. Every request and detail I expressed was resolved. Scott did not rush our conversations and was very easy to talk to. Scott went over all the items and findings after the work was performed. ...and another thing that I was touched by, is that he opened my car door for me when I was getting ready to leave. Some may think this a small thing but just another way he made me feel like I was "important." All the work I had done met or exceeded my expectations. Thank You!

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Scott

Mar 5, 2015

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Demario Hutchings was my salesman. Very friendly and professional guy, not pushy. I called from 2 hours away to make sure the car I wanted was still available, and Victoria said it was. She promised to call if someone started doing a deal on it while I was en route. Once I arrived, she handed me off to Demario - the test drive and deal took only minutes. It was a busy Saturday, so it took a little while to get around to signing paperwork, but that's ok - the customer lounge had a big screen tv with college basketball on to help pass the time. Would definitely buy from Scott Clark Honda again. The warranty on my used Honda CR-V is a lifetime powertrain. I'll take it!

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Disappointed

Mar 3, 2015

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Bought a 2006 accord from Scott's honda in 2012. Great car no problems until a recent oil change tech informed me the oil pan plug was stripped out and was leaking oil I informed the service guys that they was the only one that changed the oil since I purchased the car from them. They saw it on file After we went back and forth about the issue nothing was solved they said it has high miles and several oil changes it caused oil pan to be stripped. Yeah rite. It wasn't leaking oil before this oil change and now the tech doesn't work there anymore. Now they trying to charge me $500 for an oil pan .

HB

Happy Buyer

Feb 15, 2015

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I was thinking about buying a Dodge Charger but wanted to measure the trunk space first. I found one near by and scheduled a test drive, on line, for the following day. I showed up for the test drive and met the guy who had called me for confirmation, Demario Hutchings. Demario was laid back, knowledgeable, and funny. He navigated while I wheeled around the block, showing me all the features of the car along the way. My wife and child were with us and we had planned on eating after the test drive. Since we were not totally sold on the idea of a new payment, we thought we'd make our escape when Demario gave us his pitch... Long story short, I drove the Charger home that night, and dropped off my old pick-up truck the next evening for the trade-in. There are two morals to this story: 1) Don't go "tire kicking" when Demario is working, and 2) Eat something before you go! One of the best at what he does, thanks again Demario and the SCH Family for making the process the way it should be!

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Cgersten

Feb 9, 2015

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I just bought a Tahoe from Scott Clark Honda! My salesman was George and he was out of this world! Also his assistant Austin was very pleasant to work with as well! If your going to buy a car from Scott Clark Honda go to George you won't regret it!! Made me feel at home!

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James

Feb 9, 2015

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I recently switched from another dealer to Scott Clark Honda for maintenance on my 2006 Honda. Scott Hall has helped be both times and provides great service, and carefuly reveiws all repairs and costs. I'm glad I found Scott Clark and Scott Hall

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Martha

Feb 8, 2015

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Excellent service- we came here and had the opportunity to test drive 3 cars to better select what we were looking for. Austin Davis helped us with the initial process and made it easy and approachable. Our sales manager, Donnie Farmer, was not only great to work with, but had a strong knowledge base that made this process smooth. Even though I have owned several Hondas, this has been the best dealership to have worked with. Highly recommend it.

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Susan Realtor looking for better mpg

Feb 4, 2015

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Two people stood out to me. Andrew Robertson in PDI and David Spevak in sales. Both were very knowledgable about the car.

JP

Juan Patino

Feb 2, 2015

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Recently bought a scion tc 2014, and the process could have not gone smoother thanks to salesman Franklin aka Hollywood and advisor Jay Kumar. From beginning to end, Franklin ensured that I received excellent service. He did something in particular that sealed the purchase from the get-go: I was worried that the car would be bought before I arrived to the dealership, and he sent me a video proving that the car was being reserved for my visit. Jay was thorough in explaining every detail of the purchase before signing anything and very helpful in answering questions. I am very satisfied I made the purchase at Scott Clark Honda of Charlotte.

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kay

Jan 29, 2015

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Thank you for George Bollett to help me for buying my Acura TL. His team was excellent to provide information quickly. Also friendly and fast attention from test drive to finance. I was so happy and Their service was excellent.

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GWB

Jan 28, 2015

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I spent a great deal of time researching and e-mailing dealerships and Scott Clark was top of the line for addressing all of your questions in a straightforward, no nonsense manner. DeMario Hutchings was the only sales rep that gave me quick, clear cut, fair answers to all of my questions. Buying a car can be very stressful, but it was a pleasant experience to deal with DeMario and Scot Clark. They are hands down the best Honda Dealership in this area and DeMario is pleasant and follows through in a timely manner on every issue that comes up during the process of purchasing a vehicle.

SM

sandra m

Jan 14, 2015

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Salesman franklin rucker is superb!! I forget the name of the finance guy...but he was so pleasant. My experience with this dealership wad very smooth and excellently pleasant. Keep up the great work!

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Tom D

Jan 9, 2015

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I bought a 2014 Civic for my wife at Scott Clark Honda and everyone there was knowledgable and professional. The salesman I worked with, William Villamil was very nice and friendly and was actually fun to buy a car from. I will devinitely go to him for my next Honda.

JB

John Bowers

Jan 8, 2015

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I would like to note the service I received this week from Scott Clark Honda was top notch. On Tuesday January 6 2015 I took my 2008 Accord in to get a noise diagnosed. The service was initiated by Chris Ferguson on Tuesday (who was off Wednesday) and completed by Scott Hall on Wednesday. My problem was a front left wheel bearing that needed to be replaced. I was in the dealership too late Tuesday to get the repair done, but Scott Hall took really good care of me late Wednesday morning by getting the same technician assigned to do the work who tested the car Tuesday night. I didn't have to wait too long at all to have them do the wheel bearing replacement and get me on my way. Please give kudos to Scott Hall for getting this done. Thanks, John Bowers

AS

abhinav singh

Jan 6, 2015

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I bought a new car.While purchasing the car the were behind me to provide the check.After selling the car, my titlem was not sent to bank for 5 months. When i tried reaching them , they do not respond. Really disappointing.

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Lynnell Rogers

Jan 5, 2015

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I would like to personally thank the Car Salesman, David Rucker for helping me purchase the 2014 Honda Civic. David's attention, as well as patience to my many questions was invaluable. He was always pleasant, and when I thought my credit was not up to par, he made me feel unjudged, and gave me hope the deal could be handled. The Finance Manager, Scott was also very helpful, and kind. My experience with everyone I encountered at Scott Hond was awesome. I have already began giving David Rucker's name to people I know interested in obtaining a car. He is the best Salesperson, and Scott Honda should be proud to have him as part of their company.

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Drew

Jan 4, 2015

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Shane Watson at scott clark was great. I found an accord online and when I got there there was another accord parked next to it but had a not for sale sticker on it. It had just come in the night before so no paperwork had been made. Shane assisted me with everything from a good test drive to explaining what a certified used honda is to the buying process. I spent a little more than I intended but purchased the 5 year interior and exterior protection plan and also a service plan. Jay the finance manager also was easy to work with. Have not had to go back for any repairs or anything related. I have only had the car about 3 weeks. Thanks again Scott Clark Honda and Shane Watson.

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PilotOwner

Jan 3, 2015

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Came in recently for much needed services on my Pilot. Was greeted professionally and assured my vehicle would be done on time, which it was. They matched my competitor coupon which made quite a difference in my bill amount. Thank you, Chris Ferguson, and the Scott Clark service department for your customer service.

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Buyer

Jan 1, 2015

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I drove 2 hours to look at a used car, they immediately helped me. David Speyek was great, he took the time to facilitate the sale, although he knew little about the car, he wasn't pushy or acted like he did.

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Mark

Dec 30, 2014

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Simon Diaz was very nice to work with. Very enthusiastic and low pressure.

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Steve Maye

Dec 19, 2014

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Jimmy Bass, Chris Ferguson and the rest of the Scott Clark team are the very best service folks I've dealt with in 35 years of having cars serviced. 3 Hondas and 1 Toyota have been impeccably maintained by people who have a "Nordstrom's" commitment to service. Steve Maye

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Kelly

Dec 8, 2014

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Scott Hall helped me and made everything so simple and easy. He explained everything and made sure I understood what I needed. I will definitely be back to see him next time!

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Wanda Fleming

Dec 5, 2014

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John Mcclaskey was my Service Adviser. He was very nice, and didn't try to sell me things I need for my car and didn't need. Before people were trying to sell me thing when I knew I just had it done. John was very nice and understanding. I kind of like having my personal Service Adviser. I will see him again. He's good.

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kalmh

Nov 22, 2014

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Have always been pleased with the service I receive at Scott Clark Honda since I purchased my Crosstour (new)in January, 2011. The service people are the best, always cheerful and accommodating. On my last visit, John McClasskey was courteous and professional-always a pleasure doing business there.

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Bonnie

Nov 16, 2014

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Mike McClaskey was very accommodating and helpful as my service advisor.

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LatondaH

Nov 14, 2014

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My Scott Clark Honda experience has always been top notch. Personnel are pleasant and efficient. Special Kudos to Diane Boggs. Her ability to recognize / identify services I hadn't thought of (inspection), saves me time and unnecessary running around. Diane has a winning personality and always ensures this customer has an excellent experience. Thank you.

NP

not pleased

Nov 14, 2014

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I was at Scot Clark Honda looking at a car that I had seen on line. We had the car pulled out, were looking at it and comparing it (a manual) to the 3 similar automatics. Someone else with another salesman came up while I was looking at it, hopped in the car went for a test ride and bought the car... it seamed quite rude to me... Yea the early bird gets the worm and the first guy with the cash gets the car, but I would have expected more professionalism from a dealership that size.

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sydney.williams.3152

Nov 12, 2014

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Simon (our dealer) was awesome!! I truly enjoyed my first car experience! Scott Clark Honda was an amazing help!!! I absolutely love my car also!

KT

Kevin Tran

Nov 9, 2014

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I was shop around for a Honda Civic 2014 at couple Honda dealers in town, none them give me a best deal like Scott Clark Honda. The saleman, George Billett, was friendly and honestly with the price. I'm really happy with deal and service during the sale. I would strongly recommend to relative, friend, and others go to Scott Clark Honda at Charlotte, NC !

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NS

Nov 5, 2014

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Great experience; Arnold Tracy answered all of our questions without a runaround and was the Best!!!

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Anand

Nov 5, 2014

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Good service, excellent customer service Quality of repairs are good

LH

Linda Hersom

Oct 18, 2014

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Came by to look for a new car .Simon was very good at helping me fine the right car for me. I like to thank him for the help.

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AllenJH

Oct 17, 2014

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I always feel that at Scott Clark's I get great quality service and help whenever needed. I want to thank Scott Hall who makes me even more confident that the service department is looking out for my needs. He really seems to know how to work with me on keeping our Odyssey in great shape for the many years we plan to own it. Thank you Scott Hall and Scott Clark's service for keeping our van and family safe on the road.

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JustTheFactsMa'am

Oct 17, 2014

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Appalling. I saw a car online that I wanted to look at. Simon quickly responded and sent a video of the car. I wasn't able to view it so I went by to look on my lunch break. I had already found another car I was considering but just wanted to check all my options before making a decision. I didn't like the car that Scott Clark Honda had but Simon was very thorough in trying to find an alternative for me before he would let me leave. I thanked him and was VERY late getting back to work. That evening I got a call stating that he had received a trade that day of a car that would be perfect for me. He said it would be within my price range. I told the sales manager, Luis, that I had seen the price online and I didn't see how it could be with in my price range as it was way more than the other car I was considering. However, Luis assured me that it would be very close and could make me very happy if I would only fill out the credit application and come in to see the car. I questioned him over and over to please give me a more specific price and he said it would be very close to my price. I finally agreed and went in to look at the car. I did like the car and began negotiations. Luis originally came back with a price that was much higher than my price range with a large down payment as well. I then found out that the car had been in two accidents which had never been disclosed previously. I said no thank you and said I was leaving. They then sent simon back convince me that it wouldn't make that much difference and they would purchase the car back from me when I was ready to trade the car. After agreeing on a price, shaking hands and signing papers, the general manager sent over an assistant to tell me that the price would be additional plus tax which would bring it back to the price that they originally quoted. (That i turned down because I said it would be too expensive) When I went to get another car, because Scott Clark Honda had run a full credit report and who knows what else, it took my rating down just enough to raise my credit interest rate to the next percentage point. I will NEVER step foot in that place again.

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vvsingh2014

Oct 9, 2014

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John Mcclaskey assisted me with my B12 service. John and Scott Clark did a great job with everything, right from scheduling the service, providing price and time estimates, getting the work done timely, and providing advice on what was needed. Complimentary wash and vacuum are appreciated, as always. Well done, John and Scott Clark...its a pleasure to take my Honda to you for service. thanks

SW

Sean Wirt

Oct 4, 2014

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Diane Boggs is a great service advisor. She is so friendly and genuine! We always have a pleasant experience when take our Pilot in for service!

TG

The good Son-in-law

Sep 22, 2014

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Took my wife's mom to Scott Clark Honda to assist her in looking at a new car. Treated her with great respect and validated each of her concerns during the test drive and the eventual purchase process. Gave her a fantastic offer on her trade and added several items to the car she wanted as well. Dealt with David (Speedy) Spevack, and also interacted with Scott Elsenheimer and JB Beckley, the sales manager and the GM of the store. Overall, it was a great experience and my mother-in-law drove away in a great looking new Honda. THANKS SCOTT CLARK! Save some time and frustration and buy your new Honda here - Remember to ask of Speedy!!

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Willie P

Sep 12, 2014

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My sales personTaylor Walker was simply awesome. There was no pressure to buy. Once I decided to buy the 2007 Cadillac, she made the process to finance smooth and easy. The minor things that I had mentioned during the test drive were serviced the next day as she had promised. I am a very satisfied customer of the one and only Scott Clark Honda!

SC

Satisfied customer!!

Aug 31, 2014

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I can recommend Scott Clark Honda to anybody that wants a dealership that caters to the custom and goes out of their way to make you feel comfortable with your car buying. Very friendly and helpful staff in every way. I would certainly recommend to visit the dealership when you are in the market for a new or used car.

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rando58

Aug 27, 2014

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The last time that I was in for what should have been a very simple oil change service visit back in May 2014 I had an absolutely horrible experience and was completely prepared to never return. But, I discussed with my wife and agreed that I would return one more time just to see if that one bad experience had been a fluke experience. I must admit that I was quite pleased with my visit this time and wish to give special acknowledgement to Diane Boggs for her attention to detail, customer satisfaction and professional approach to addressing what could have been a very awkward situation. Thank you Diane.

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Kt

Aug 24, 2014

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Awesome awesome awesome! David Shuman went above and beyond for us! Would recommend Scott Clark to anyone. They have definitely earned our business life long.

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CHEERGAL

Aug 19, 2014

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I never imagined a car buying experience could be so easy! I was in and out in no time and driving the car of my dreams. Tim Fox did a super job of answering all my questions and concerns. Will DEFINITELY come back to see Tim next time I buy a car. Don't hesitate to go see him!

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Bradley

Aug 14, 2014

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Buying the car wasn't the problem. The problem is everything that has happened after buying it. I have had the car for just about a month now, and I've already had to replace the power steering hose and flush the system along with replacing some exhaust headers. The transmission line was also leaking. Scott Clark Honda informed me that only the transmission line would be repaired by them. I paid for the other repairs out of my pocket and drove away hoping to never have to deal with them again. 1 week later, I began leaking coolant. My mechanic informed me that there was so much build up in the radiator lines, it was causing fluids to break through the seal on the cap. After replacing that (again out of my own pocket) I continued to have problems with the radiator build up. Now the hose is blocking coolant from moving properly, and Scott Clark Honda again has told me I am on the hook for repairs. I bought this car to be able to get to and from school, stress free. Over the past month, taking this car to a mechanic, or back down to the dealership has been a weekly event. I am very very dissatisfied with the poor work they have done, and how little they care about making things right. I highly recommend everyone shop elsewhere for their vehicles.

JA

Jay and Jen

Aug 10, 2014

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We bought a car last Friday night and had a great experience with Scott Clark Honda. If you are looking to buy a car from there I recommend you asking for Jay Barone. He was awesome, super personable and very knowledgeable. Thanks Jay for making our car buying experience easy.

JH

Jay Hanley

Aug 6, 2014

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Bought my Pilot couple years ago, purchased the maintenance program and have been really happy with the service. Haven't paid for much over past two years, Louis James did a really nice job handling my service.

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Tim Helms

Aug 2, 2014

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My fiance and myself recently visited the Scott Clark dealership on E independence Charlotte. We found the facility to be very friendly and eager to assist. We looked at and drove the 2014 Accord and was very pleased. We spoke with Lane Benningfield which is the internet sales manager and made an unreal offer on the Accord and the offer was accepted. We had previously inquired by internet and Scott Clark was the first to reply. The next morning we were contacted by Rick Hendrick Honda with a quote much lower than the offer we made Scott Clark so we contacted Scott Clark with the chance to meet the quote of Rick Hendrick. Not only did Scott Clark meet the quote of Rick Hendrick but they delivered the car to the door of our home with a fresh detail and a full tank of gas. When it is time to crunch numbers Scott Clark and his excellent team are the place to go. My advice to anyone looking to purchase a Honda is to visit Scott Clark for best deal, and excellent teamwork to make your purchase pleasurable. Sincerely Tim Helms

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Happy Girl

Jul 31, 2014

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So two days ago I made my first big girl purchase and bought the 2014 Honda Civic Ex model. And I must its all because of Luis Porras. He got me a great deal and was very patience with me. He is not just any sale man. If you looking to buy a car go see Luis, you will not be disappointed.

AW

Ava Wright

Jul 31, 2014

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Justin Scott is the most laid back salesperson that you could ever possibly work with. He made sure that I was looking at the right vehicle that suited both my wants and needs. He took his time to listen to what I had to say and he didn't pressure me into buying. He worked along side me to get the car I wanted at a payment that I felt comfortable paying. He even checks up on me periodically! I definitely will purchase my next vehicle from Justin and I recommend anyone who is looking for a vehicle to go to Scott Clark Honda and see him...and his amazing beard!

TO

twandus osorio

Jul 31, 2014

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We were very happy with how we were treated and made thr process so much easier.

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Anita P.

Jul 23, 2014

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Today I purchased 2 certified used vehicles from Scott Clark Honda in Charlotte and had a fantastic experience working with both Jay Barone and Chris Andrews, who are both very knowledgeable, friendly and made my day at Honda enjoyable. Would highly recommend Scott Clark Honda to all my family and friends and have them ask for Jay and Chris to help put them into their dream car!!

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A. Brown

Jul 22, 2014

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On July 17 I was there for a follow up on my Honda and Mr. Louis James who had helped me before was there to service me in getting the repair done on my car. He was very professional. He told me how long he thought it would take and it was in that time frame. A. Brown

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JhazelMc

Jul 21, 2014

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Mr. John McClaskey could have just fulfilled my request for replacing keys for for my 2006 Honda Accord which I had purchased in 2009. However, in performing what I guess was a required check of the vehicle, he kindly and gently explained several serious issues going on in my car. I asked for a few minutes to consider, and he was patient, considerate, and most helpful in even writing down my options. After I decided to get the extra work done, Mr. McClaskey facilitated the use of a loaner vehicle for me to use. Even though I spent hundreds more than I had anticipated, I had full confidence that the work was necessary and done well.

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BD

Jul 19, 2014

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Ever since Scott Clark took over, the quality of service has taken a dive. They are out to sell you things you don't need - one of the service people inadvertently admitted this! Watch your wallet!

CA

Chris and Summer

Jul 19, 2014

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Tim Fox was very helpful. This was our first time buying a Honda. He took a great deal of time on a couple of different days to help us. He was great about following up and helping to look for what we wanted. So far we are loving the new Honda Pilot and I would greatly recommend him to help you in purchasing a vehicle. He is extremely nice and works hard for his customers.

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SummerHaire

Jul 18, 2014

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We were looking for a used car for awhile and Tim Fox was searching for us a car. He helped us on a couple of different days and spent a lot of time educating us on pilots. We were able to get a new one and we are extremely happy. He made this a great experience and worked very hard to please us. He tries to make buying a car a very pleasant experience. I will definitely be returning to him for our next vehicle. Thanks Tim for a great experience.

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Karen

Jul 17, 2014

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Louis James was friendly and thorough ensuring our satisfaction for the 40 point inspection on our recently purchased 2011 Honda Pilot.

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Robert Higdon

Jul 17, 2014

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excellent service and good experience from Scott Clark Honda

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Ssabrams

Jun 26, 2014

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Luis Porras Rocks Buy your next Honda from this young energetic salesmen!!! On Saturday June 21, 2014 I went into Scott Clark Honda on Independence Road in Charlotte, NC to get an oil change on my Honda Accord. While there I decided to inquire with a sales rep on trading my car in for the 2014 Accord. In the previous months I was called a few times asking me to consider trading in my vehicle due to low inventory on the lot for gently used Honda Accords. The Sales Rep that assisted me was Luis Porras. Luis was very energetic and very personable. He and I started off by going over any changes that may have occurred on the newest Accord Model and then we went straight to viewing them. Luis was very knowledgeable regarding the Accord as to what features exists and how those features could benefit me. We ended up spending the ENTIRE day together LoL and I walked away with a 2014 Honda Accord EX-L with Navigation. Special note to the management staff at Honda who was also great and made my 2nd buying experience from Scott Clark Honda Awesome!

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Glojax

Jun 23, 2014

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Sean & Franklin gave me an internet price for my Honda Civic that was good. The follow up visits, test drive were excellent. They honored the internet price & didn't pressure me in anyway. I would have no problems recommending them to anyone. Awesome folks!

ES

EMT Susan

Jun 17, 2014

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I live in the midwest, where harsh winters are treated with salt, salt and more salt. When my present vehicle started to reveal significant signs of aging, I immediately set out in search of a suitable replacement, but I wanted the impossible. A low mileage, rust-free, clean CarFax, RWD, 2000 Dodge Durango, with an 8 cylinder Magnum engine and a third seat was what I set my sights on. I must have viewed a thousand vehicle ads over the course of the last few months before I stumbled upon the truck of my dreams. There it was, a shining example of some of Dodges best work, on the Internet listings belonging to Scott Clark. I called them up, 771 miles away, asked them a million questions, made some pretty unusual requests, e.g., sending me a streaming video of the vehicle and the rest is history. I bought that Durango, without even so much as a test drive. The confidence I had in Clarks award winning team of certified mechanics, the integrity of their sales staff and the quality of their inventory was all I needed to seal the deal. Since that Durango arrived here in Chicago, everyone who has had the opportunity to look it over has remarked how absolutely beautiful that vehicle is and how fortunate I was to have acquired it. The only thing it needs is a minor seat repair caused by normal wear and wet sanding, because Im fussy and want that factory finish to flatten out like never before. Although Internet shopping isnt for everyone because of the risks involved and Ill admit that my case is highly unusual, an informed consumer is always welcome at a dealership whos built their business and earned their reputation with honesty, morality and ethics. Only recently did I tell Scott Clark that my present vehicle was exactly like my purchase, except for the color. Ill conclude by stating, what a nice ringing endorsement for Dodge and Scott Clark Honda alike. P.S.- the price was right as well.

MM

Mama Mazyck

Jun 7, 2014

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My 70 year old mother was interested in purchasing a car. We went to numerous dealerships on Independence Blvd before stopping into Scott Clark Honda. She was already tired and ready to go home. Just when we thought our search was over your associate Shane Williams greeted my mother with a very cheerful smile and pleasant disposition. This won her over and we looked at the cars on your lot. Shane was extremelyyyyyyyyyyyyyyyyyyyyyyy patient with my mother and helped her find the car of her dreams. He made the entire experience fun with his witty personality. Once we decided on the car we met with Sales Manager Donnie Farmer. We haggled with the price a little bit and came up a price we could live with. Donnie has a great personality and really knows how to make you feel relaxed and part of the family. I would purchase a car from Shane/Donnie anytime.

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Yo

May 30, 2014

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very quality of service... sales persons will call people saying that they will beat price of other dealers by 500 dollars and when you actually show they will try to find escapes out of that... worst part is even their manager will help them to find escapes... This dealership will just kill your time...

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M Graham

May 15, 2014

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I drove a couple hours to purchase a vehicle at Scott Clark Honda after several weeks of internet research. I ended up buying a preowned ford explorer at a great price and also with a great warranty. J.B. and Simon were professional and polite. They made sure all my questions were answered and the vehicle I was interested in purchasing was in tip top shape. Despite being a honda dealership, they were knowledgable with Ford products and took time to familiarize themselves with the vehicle prior to my visit. Simon also emailed a video to me showing the condition and features of the vehicle prior to driving down. I will definitely do business with Scott Clark Honda again on the future.

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Offended female

May 1, 2014

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My first experience at this dealership was fine. Then I made the mistake of going back. I went back for service on my car, with an appointment, and was not treated like a valued customer. I was not updated on the status of my car, as they promise, and had to continue finding my service guy to ask for an update. I decided maybe this was just the service department, since I had a decent experience with sales at first, so I went back to the sales department after receiving an email that I could get a discount on a new car if I trade in my old one. I figured I'd go ahead and try to learn more. Once it came down to price negotiating, the dealership stuck some arrogant finance manager on me who was extremely rude, disrespectful and offensive. He spoke to me in a sarcastic tone, as if he didn't want my business - again, not being treated as a valued customer. I reported this to the dealership and apparently this behavior is okay with them because THEY DID NOTHING ABOUT IT!! They just insisted that I come back in to the dealership and work with someone else. NO!! I can get a Honda from anywhere - why would I come back to a place that treats a FEMALE walking into the dealership alone with NO RESPECT? I even tried reaching out to the GM to avoid writing this review - IGNORED!! I can't wait until my lease is up. Scott Clark will never get my business ever again. Not Scott Clark Honda, Toyota, or any other dealerships. AVOID THIS DEALERSHIP IF YOU ARE A FEMALE COMING IN THERE ALONE! They will not respect your negotiations.

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NotHappy101

Apr 14, 2014

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New GM, JB Beckley, made a very tough deal possible and was able to get me into a new 2014 EXL V6 Accord from my 2012 EXLV6. I also appreciate everyones efforts to get through the paperwork efficiently. Thanks to all and I love the new car!!

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brandon

Mar 30, 2014

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Awesome experience, I bought a car from Simon Diaz from Scott Clark Honda , I called several dealerships to find what I was looking for and Simon was on top of it from the first call , my hat goes off to him and the dealership, I live over a 100 miles from them and never left the comfort from my home not one time , after close to a week over the phone we closed our deal and they brought (my car):) to my house the same day , awesome costumer service and next time a think of purchasing another one they will b first on my list. Thank u so much!!

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Brandon Kraus

Mar 30, 2014

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Simon Diaz is the reason I bought from them ,outstanding customer service and never left the comfort of my home , they delivered to me , awesome

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Monica O.

Mar 25, 2014

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Reggie Terry was my sales asscociate and he did an outstanding job!!!!! I know I made his job very challenging but throughout the car purchase he was very patient and did not make me feel like I was a processed customer! Reggie continue your sales professionalism and I will definitely recommend you to anybody I know that is in the market for a car!!!

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JLuge76

Mar 24, 2014

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Simple - this place embodies the definition of "high pressure." My salesman was very friendly and knowledgeable. However, the sales managers were very high-pressure (and a bit condescending), and called/texted me (I never agreed that text messages were acceptable communication in the first place...) at 9am on a Saturday, then 10am on a Sunday, and so on and so on until I finally told them to leave me the heck alone. I understand they're in a tough position to sell vehicles, but there's no need to disrespect my wishes as far as follow-up contact.

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John Nichols

Mar 22, 2014

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Tim Fox was my sales representative and he did an outstanding job. I would recommend him to others.

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Mbelton

Mar 21, 2014

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I had searched several websites for the vehicle I wanted. Scott Clark made the process easy, friendly and affordable .

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Advertus Hoff

Mar 17, 2014

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Hey Mr. Wilkins, Thanks for taking time to answer my questions to enhance my decision to purchase a car for my daughter. You were courteous, professional and knowledgeable and I do appreciate that. Keep up the good work. I look forward to collaborating with you for a purchase personally in the near future.

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Trinity7

Mar 17, 2014

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Demario Hutchings is a true definition of exceptional customer service. My husband and I was in on last week and Mr Hutchings went over and beyond to ensure that we were taken care of. We test drive the new Honda Pilot Demario did an awesome job with product knowledge of this awesome SUV.. I will gladly recommend Demario to family and friends!

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Joe

Mar 16, 2014

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Stopped by scott clark honda recently my salesman Mario was very informational he knew exactly what was he was talking about Great experience

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Demetrius Wilson

Mar 16, 2014

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Demario Hutchings is a very patient man he make sure he you know what you getting at because he explains everything about the car you look at I just think he is amazing salesman.

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Beverly

Mar 16, 2014

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I usually don't write many reviews but the experienced I had the other day with Luis Porras at Scott Clark Honda made it well worth reviewing. Luis Porras helped me the whole way through with purchasing my vehicle and gave me a great deal. Never been more satisfied with a buy! Thank you !!!

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Deeva

Mar 16, 2014

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I am beginning my search for a car for my daughter's 16th Bday. I met with Joe R. He was very knowledgeable, patient & I didn't feel much pressure. I am a Sales trainer & am very turned off by the "used car approach". Luckily Joe didn't use those tactics & I'm pretty certain my daughter will get her car from Scott Clark & Joe.

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Ivy

Mar 16, 2014

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Joe Ross at Scott Clark was a great help! He was patient and helpful!

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Mrs S

Mar 15, 2014

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Hi just stop by to commend Mr Hutchings on his great customer service the "WOW" experience was excellent keep up the good work, Thanks Shantia

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Natasha

Mar 15, 2014

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I so glad to have David Rucker as my salesman. He was awesome. He answered all of my questions. I am very pleased with my experience at Scott Clark Honda.

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Monica B

Mar 15, 2014

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I'm please to let everyone know that Mr Demario Hutchings really did his very Best in helping us to find a use car because of my credit I was worried but I was able to get approve and as soon as I get my down payment I will be getting a new car from Scott Clark Honda thanks again Mr. hutchings

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mrs apple

Mar 15, 2014

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Hello Everyone I'm please to let everyone know that Mr Demario Hutchings really did his very Best in helping us to get in a vehicle from Scott Clark Honda thanks for job well done Sir!

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Dee C.

Mar 15, 2014

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I enjoyed speaking with Mr. Ross. He was knowledgeable and very helpful. Great customer service!

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Joe GI

Mar 15, 2014

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I met with salesman J.R. DiFabio to talk about a new Accord. They had a lot of cars to pick from. He showed me a car and answered all my questions and I had a lot. He offered me a test drive but I didn't have the time. When I buy a car This spring, I will ask for him.

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Kathy

Mar 15, 2014

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Our contact, JR DiFabio, was helpful, courteous and knowledgable. He spent a lot of quality time with us and answered all questions in depth. When I am ready to make a decision on a new car, I will certainly contact him.

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Gwen

Mar 15, 2014

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Great experience shopping for a car! I was helped by David Rucker.

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Bobcats Alex

Mar 15, 2014

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I purchased a car from Jeff Goodwin and was blown away by the customer service and attention to detail that was given to me. Jeff took time to figure out my families needs and got us with the best deal available. Anytime I hear that someone is looking to buy a car, I always tell them about Jeff Goodwin!!!

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CPage

Mar 15, 2014

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Normally I don't like to shop for a car alone because salesman can be very pushy and obnoxious! Not Mr. Ross............his personality was ideal and he was a complete joy to work with! He wasn't the salesman but the manager that ultimately got me approved for my loan and I can't thank him enough. He was very patient and knowledgeable! I was able to purchase the vehicle I wanted and most importantly walked away with an awesome payment! I am a customer for life. I have already referred my family and friends to him...........thanks again Mr. Ross, You Rock!

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Supportive mother

Mar 15, 2014

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My shopping experience at Scott Clark Honda was a breeze and I will definitely refer friends and family. I was looking for a car for my son who is a sophomore in college. Mr. Ross was a pleasure to work with and my son loves his accord! Thank you! Mrs. Smith

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Ms. Johnson

Mar 15, 2014

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When I arrived at the store about a month ago I was greated by Mr. Ross with a smile and a handshake. He was completly professional and a joy to work with. He asked me about my day and asked how he could assist me. I told him exactly what I was looking for and that's exactly what I received.......right down to the ideal monthly payment. I will definitely refer my friends and family! Ms. Johnson

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mimi

Mar 15, 2014

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I had a great experience car shopping at Scott Clark Honda. I've never owned a Honda and came to get information before buying a car. I spoke with Brandon McLean who was very knowledgable about the different makes and models and provided answers to all my questions. I would definitely recommend Brandon and Scott Clark Honda!

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Patty Linkus

Mar 15, 2014

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Although I ended up not buying anything because I'm not quite ready I still had excellent customer service. I went in knowing that I was only going to look at a couple cars so I could get the feel of them and the sales person John Wilkins knew I wasn't getting a car that day he still helped me and treated me as if I was a customer buying a car. I'm glad to see that everyone gets the same treatment and its not just about the sells and making money like other pushy dealerships. I will be back and have told many people about Scott Clark!

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George

Mar 15, 2014

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I was shopping for a car for my son and was greeted by David Goldsmith and Johm Wilkins who helped us with the purchase of a honda civic. They were very professional and made the whole process simple and easy. I will be recommending this dealership to my friends.

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Heather

Mar 15, 2014

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I had a question about my car and John Wilkins was able to help me and answer all the questions I had. Very intelligent and strong Scott Clark has!

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Shawn

Mar 15, 2014

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I came in to look at a couple of cars so I could begin my car shopping process, I had a kind gentleman, John Wilkins helping me. I found a couple cars I liked and will definitely be back!

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ESS

Mar 15, 2014

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Shirley Perkins-Darwin was our salesperson and was extremely helpful and informative. She explained the car's features during a long test drive, and thoroughly answered all our questions. We also appreciated the input of General Manager JB Beckley and Wendy White in the business office.

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Regina D

Mar 12, 2014

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After having a Honda Accord for 17 years, I decided to purchase another Honda. I purchased a 2014 Honda Accord sport. My salesperson was Steve Beck. He provided great customer service answering all questions and making sure I was happy with my purchase. I will definitely recommend Scott Clark Honda and Steve Beck.

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james b.

Mar 11, 2014

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Shopping for a car couldn't be easier. It was a pleasure to have had the great experience of the highest caliber when I stopped in. I was helped by Taylor who was able to assist me in all my options and making me feel comfortable in my selection. Excellent place!

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henry s.

Mar 11, 2014

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Had a great experience looking for a car today. Spoke with a friendly young lady, Taylor, who was very helpful and was able to answer any questions that I had. Will definitely be going back in the near future! Thanks

RM

Robert M

Mar 10, 2014

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This past weekend I dropped my car off at Scott Clark Honda to get an oil change after I had been phone on Friday about an oil change special. There was nothing special about the drop off that morning and the wait was well over what I wanted to sit around for so I left not knowing service closed at 4pm but was thinking 5pm. Upon getting there at 4:45pm and realizing that they were closed I was left with not knowing how I would be able to pick my children up that evening. Thats when Miguel Guerrero came to the rescue and worked things out for me to get my car that afternoon so that I would not be left out to dry till Monday. I totally appreciate his help and understanding in this situation. I will return to Scott Clark Honda in the future thanks to good guys like him. Thanks so much Miguel Guerrero! More companies need guys like him who dont look at it as its not my job.

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Chad

Mar 4, 2014

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The service I received from Eric Watts was outstanding. Service like what he provided is the main reason I will continue in the future to take my business to Scott Clark Honda of Charlotte

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Amber

Feb 27, 2014

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Luis Porras was the sales guy that greeted me, he was extremely welcoming. He was knowledgable. Was patient with me all day even though I left without buying. Next time I go back to buy my car I will definitely request him.

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Racinmom

Feb 24, 2014

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I saw an ad about used cars for sale, before going to auction, that Mr. Watson had made, and I came down and looked around and actually bought one. Mr. Watson is a very personable guy, and very professional , I would come back again. Thank you Shane for my new used car.

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Bryan Lee

Feb 23, 2014

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I had an incredible experience at Scott Clark. My salesman Shane Watson went over and beyond to make sure we got the right vehicle for me at an excellent price as well. I will defintley be a repeat customer from now on. Thanks Shane and Scott Clark on a excellent experience. Bryan Lee

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Jenn

Feb 23, 2014

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About three years ago I bought my 1st car from Shane Watson. He was a wonderful sales men, at the time my father was leaving for Afghanistan and wanted me to have a good reliable car while he was way. Shane really understood and with him also being former military himself he's heart truly went out to myself an my family. It's rare to find a salesman like Shane because most just want to make the sell and your really just another dollar sign. Not Shane I still hear from him to this day he truly loves his job and his customers.

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J. Davis

Feb 23, 2014

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My wife and I walked into Scott Clark Honda one evening around 1800 hours. We were interested in trading our newer Hyundai for a 2014 Honda Accord. My family and I were greeted with smiles and professional courtesy evening though it was close to closing time. Our Sales person Shane Watson was the most professional salesperson and most helpful during the trade and the purchase of our brand new 2014 Honda Accord Sport. Thank you Scott Clark Honda and the Scott Clark Honda Team.

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Africangrey

Feb 23, 2014

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I brought my daughter to dealership to purchase a car, and Shane helped her find the car she wanted.He helped educate us about each car he showed us, and wasn't pushy but very helpful in helping us to find the right one. I've bought many cars through the years, but this had to be my best experience yet. I will be needing a car myself soon, and will go back to Scott Clark Honda. I will also ask for Shane, he was so helpful last time.

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Puerto Rican princess

Feb 22, 2014

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Great customer service experience! The staff was helpful, knowledgeable and friendly. Randy, the general manager works hard at making customers buying experience a hassle free one. From picking out a car, to finance, service, and closing with instruction it was top notch. Tania the car instruction expert was very friendly and able to walk me through all the aspects of my new car. Thank you!

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Regis and Joann

Feb 21, 2014

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When we decided to go shopping for a vehicle we hated the thought of going into a dealership. We had visited a competitor of Honda and made the mistake of giving them our phone number. They called us every day for weeks even though we asked them not to. Before we walked in we agreed that we would not give our number to anyone. When we met George Billett he listened to our concerns and treated us with the utmost respect. All though we did not think we would buy that day we did and it was because of George. If you want someone to help you but not brow beat you call George Billett at 704 614 0451.

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Jim

Feb 21, 2014

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We received great service from Scott Clark honda. Our sales person, who is new to the trade did an excellent job. Peter K. listened to our needs and made the car shopping experience much easier. He was easy to talk to. I would definitely recommend all my friends to go and buy from Pete if they are in the market for a honda.

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Padodo

Feb 20, 2014

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Una bonita experiencia!! No pensaba comprar, simplemente ver un carro para mi esposa pero quede impresionado por el servicio amable de Terry Walter, un vendedor muy amable, me mostro la honda odyssey , mi esposa quedo encantada! Mis ninos tambien, el se tomo todo el tiempo para explicarnos las facilidades que ellos ofrecen, jamas sentimos presion para comprarlo, despues de una hora el llamo a su jefe y el fue muy amable con nosotros terminamos comprando el carro por la gran atencion que nos dieron ( fuimos a otros dealers y nadie nos dio el servicio que ofrece scott clark honda) quiero dar las gracias a Terry Walter por ser tan lindo con nosotros. Visite scott clark y pregunten por Terry Walter, se los recomiendo. Att. Familia Donagustin. God bless you,Terry.

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Amzad

Feb 18, 2014

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I had a wonderful car-buying experience with Scott Clark. My salesperson, Lane Benningfield, was very knowledgeable and friendly. He went out of his way to make sure that I get the best deal. i came out of the showroom with a car and a big smile of satisfaction! I will recommend this to all my friends.

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KristinPerrotta

Feb 15, 2014

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I worked with both George and John. They seemed to understand my needs and made some good suggestions regarding what would work. They do call me with updates on their inventory.They are not pushy. I have not yet decided on which car I want.

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chaw7

Feb 15, 2014

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Rob was very helpful in helping my wife and I find the car we wanted for our family. Rob was very knowledgeable with the different options and packages, as well as personable through our whole buying experience. Whenever we stop back by the dealership he always takes time to say hello and ask how we are doing. I would recommend Rob to any prospective buyer looking for a car.

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Cheryl

Feb 14, 2014

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Paul Ray and staff do a great job. Always has my best interest at heart. A place to have car serviced.

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Uptown girl

Feb 14, 2014

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I was recently there to shop around for a new car, was only looking. This fine gentleman, Steve Beck, showed me around and let's just say he sold me on a new Honda Pilot. He was extremely nice and helpful. Everyone there made me feel so welcome. I would definitely buy another car from them. Very friendly environment!!!

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RTWMS

Feb 14, 2014

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I bought a used 2010 Dodge Grand Caravan at Scott Clark Honda...overall good experience. I dealt with David Spevak and Tim Fox and they were both professioal and pleasant. I would recommend them and Scott Clark Honda.

WM

Willie M Mitchell

Feb 13, 2014

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I bought a car from this dealer and have had nothing but problems,[ the car is nice,] but they gave me one contract and the bank that financed it a different one. I contacted this dealer several times and still no help.. also I'm supposed to receive a refund from them, this was 2 months ago still no refund.. I would say if you are looking to buy a car stay away from SCOTT CLARK HONDA in Charlotte

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Jasmine

Feb 13, 2014

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My name is Jasmine and I bought a Honda Civic from this dealership because of Steve. I am a single mom and this guy really helped me out. He helped get the best deal, he helped me see the value in this car and gave me a ton of options. I just happened to pick the 2010 Silver Honda Civic. I got the top of the line one with leather heated seats and sunroof. I bought a used car and he dissected the pros and cons of the Hondas they had in stock and let me test drive the ones I wanted to. I was in a car accident and my car was totaled and I didn't know what I was going to do or how I was going to get an affordable car so soon. Usually if you just quickly go to a dealership in panic, they sell you anything just to get a sell. This guy cared about his sell and wanted me to get the best deal and I did. Also my car is Honda certified which is a wonderful thing as well. I don't have to worry about oil changes and maintenance for a while. If you get Steve Beck he will take care of you rain or shine.

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Ken

Feb 6, 2014

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I posted a review of SC Honda a few days ago that wasn't so positive. I received a phone call a couple days after I was there and the person I talked to we discussed the issues that I experienced. It sounded like he was going to make up for it. Time will tell. I was told by the first person I talked to at the dealer that if a deal could not be done he will fill up my gas tank for the 40 minute drive back home as I also had a 40 minute drive to the dealer. That first salesman turned me over to someone else and the deal was still not going anywhere so I was headed out the door. I told him that the other guy promised me gas to go back home. He said I know nothing of that and we don't do that. Someone lied. Then I got that phone call a day or two later and that person said he would see if he could get a check in the mail to me for the gas I was supposed to get. No check as of yet. I was also not pleased with the amount of money they were offering for my trade. According to the info I found they were off by $4k to $5k and they told me by car was dropping like a rock on resale value. Wrong. It was just the usual sales pitch. Oh well.

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kaakathy1962

Feb 4, 2014

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When I arrived at the dealership I was greeted by Peter Kokoszka. I stopped by to look at a couple of Honda Accords I had seen on their website. I hadn't planned on trading cars that day. However, I traded my 2008 Honda Accord for a 2011 Accord! Peter was very friendly and helpful. I was very comfortable talking to him and I could tell he was an honest person. He made sure I was well taken care of during the entire process. I live about 50 miles from the dealership. I received a call from Peter the next morning asking if I made it home okay, and to see how things were going with the car. Thanks so much to Peter and everyone at Scott Clark Honda who helped me! I would definitely recommend them!!

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Cricket

Feb 3, 2014

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Fantastic People especially JB,David and Mohammad. they gave me good deal on my new honda odssey 2014 and were always ready to help with smile on their face.excellent service. Tony in finance(accounting) has explained about service plans in detail. love and recommend to everyone.

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Craig Crawford

Feb 3, 2014

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I was looking for a used car and David Spevack was extremely helpful. He went over and beyond what I have seen from other sales persons. I ended up going another direction but would deal with David at Scott Cark anytime.

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Scott

Feb 1, 2014

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I was emailed by a salesman there for a couple days. Told him what I had to trade and what I was interested in. This dealer is 40 to 45 minutes from and I told him that. He said that if we couldn't work a deal he would fill up my gas tank for my trip back home. It didn't happen. It was only a ploy to get me in there. Also no matter what I told him what I wanted financially he wasn't hearing me as most sales people. They're only concerned for themselves. I told him what I wanted to pay monthly then he comes back with numbers that are wayyyy over. So he starts in with the sales talk. Better mileage, less in car insurance, regular oil vs. synthetic. All well and good but give me what I want cost wise. Oh and I get a lifetime warranty. The dealer extends it beyond the manufacturer. Yeah woopie do. You want to sell the car, give me what I want for my current car and sell me the new one for what I want to pay. It didn't happen so I left. They're all the same. Worthless salesmen.

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HondaMan8

Jan 31, 2014

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Steve Beck was a great person to work with when I bought my Accord last month. Still enjoying the car and would recommend him to anyone looking to buy or lease a vehicle

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Karol Fong

Jan 31, 2014

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we went to this store last week, the salesman, Carlos Zarama was so profesional, he answer all our questions and make us the process so easy and so friendly, i will recomend my family and my friend to buy they cars in this store and to contact Carlos Zarama to buy the nue cars.

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Erin

Jan 31, 2014

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Met with JR and he was very helpful. Good customer service!

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BrentSC

Jan 31, 2014

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I have bought a lot of car in my life time however this was By far the best one ever!

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Dmeeks

Jan 31, 2014

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J.R. Is the sales person who worked with me and he provided excellent service and is still assisting with the additions to the car that taking place as we speak. Thanks JR for making this on of the best car purchasing experiences I've ever been involved with, Thanks, David Meeks

DA

Dana Apple

Jan 31, 2014

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Mr Demario Hutchings at Scott Clark Honda was very knowledgable of the inventory and what each vehicle had to offer. Also he made my visit at Scott Clark Honda a no pressure zone he earn our respect & business thank you again Mr Demario Hurchings!

RC

Rose Campbelle

Jan 31, 2014

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DeMario Hutchings is an amazing salesman! He really takes the time to inquire about your needs. DeMario is a great asset to Scott Clark Honda! Thank you DeMario for your exceptional customer service.

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Stacie R

Jan 31, 2014

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Our salesman, Joe Ross, was outstanding. He give my husband and I world class service. I was truly impressed. We were only stopping by to see difference in the 2014 compared to 2013 model. Had no intention of buying a car. He was very patient and candid with us. It's not that we had to buy a car. He talked to us about out wants and needs and behold. By the time it was all said and done, we were on our way with my new 2014 sleek and chic Honda Accord. Mr. Ross, my husband and I thank you. You give superior service.

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JBunn

Jan 30, 2014

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Looked around for a few weeks for certified Honda Accord and found my Accord at Scott Clark Honda. JR was very helpful and went out of his way to make me fell comfortable with my buying experience. I went to several dealerships and no one had better prices that Scott Clark. I would recommend them to anyone and ask for JR he will take good care of you.

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Lauren Wolfe

Jan 30, 2014

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Jeff Goodwin is the man! Very patient and not out to lie to you like other car salesman. I am so glad I had this experience with him and if I ever know anyone buying a car- I will highly recommend Jeff!

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Eliane Lima Silve

Jan 30, 2014

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I went to Scott Clark Honda and Barneycastle aka "Barney" did a tremendous job helping with the purchase of my new Honda Pilot ! I would suggest if you are in the market for a new vehicle,then I would go to SCH and ask for Barney what a great person,and a great place to buy a new vehicle. !

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larry kay

Jan 28, 2014

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was trying to buy a 2014 accord from 3 diff dealers scott clark beat all of them on price scott ide handled everything for me and was very professional and knowledgeable easiest purchase of a new vehicle i have ever experienced would recommend this dealer and scott ide for a great buying experience my wife has taken the accord for her own and loves it

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DaphneMcDonald

Jan 28, 2014

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I had a wonderful car buying experience at Scott Clark Honda. If youre interested in purchasing a new/used vehicle - please stop by and ask for Scott Elsenheimer. I felt as if I was talking to a friend. Scott is personable, knowledgeable and professional. He showed me everything on the Honda Accord- engine, lights, security features- before going out on a test drive. My entire experience was great. At the close of my purchase Tania paired my cell phone and gave me a quick tutorial of the car's features. It didnt stop there Scott invited me back and showed me some extra features on my car. If you want a quality vehicle, a great price and excellent customer service- give Scott Clark Honda a try. Ask for Scott Elsenheimer- he has a great personality you dont feel like youre talking to a robot with rehearsed responses. I love my new 2014 Honda Accord EXL.

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happygirl

Jan 19, 2014

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Usually hate buying cars. Hate the process and typically hate the salesmen. This was the first time I have enjoyed my experience start to finish. I recently bought a Honda Accord and Steve helped me the entire way. I have already recommended him to everyone I know but if you are looking for a great experience, ask for him. Will definitely return to Scott Clark Honda in the future. Thanks!!!!

KG

kim g

Jan 18, 2014

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Dave Rucker at Scott Clark Honda in Charlotte, Nc was awesome. I will definitely refer people here. They listened to my request and didn't waste my name. I put my app in online and immediately David started working on my car. I was blessed with a 2010 todyota camry with only 44, 000 mls. I wasn't in the dealership all day like most places bc my situation was handled before he even told me to come in. I LOVE MY CAR. They cleaned it before and even filled up the tank before leaving the lot. David worked with me until I was completely done. He never left my side and didn't discourage me. Love it

SC

Stuart Cofer

Jan 14, 2014

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We drove 4 hours from Georgia to buy our vehicle from Scott Elsenheimer the Internet Sales Manager at Scott Clark Honda in Charlotte,NC and were there less then 2 hours!.....Not your typical dealer.....they are all about customer service and what they tell you is what they actually do with no games. I had been looking for a Mazda CX9 for about a month and saw this used one on Autotrader.com that was the right color and options. I contacted Scott on a Saturday while riding my dirtbike in the woods and gave a deposit over the phone. Since we lived 4 hours away I was a little worried about how this would work but Scott and I went over what the drive out cost would be over the phone. I even told him I had cheap financing in place but he offered to see what they could do and guess what?.....we ended up financing the car thru them it was just too easy!. The car was spotless,tank full of gas and ready for to go when we arrived. I cannot thank Scott and the staff at Scott Clark Honda enough for a wonderful buying experience.....all from an out of State buyer!......Would highly recommend you look at new or used cars from Scott Clark. Stuart in Georgia

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Happy2Camper2

Jan 13, 2014

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Sales person was fine. He was a good listener and tried to negotiate for us. We told the manager not to waste our time and that we were in a hurry. He proceeded to play the game by making us wait and went back and forth to the "big boss" and wasted our time. We gave them our price and told them it was our final offer and they seemed to think we were joking. We went thru this exercise twice and then went to another dealership and bought a car that didn't waste our time. After three days, they called us back and were ready to negotiate. It was too late.

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T. Tin

Jan 11, 2014

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Tim is a great guy. He knows cars, and he really take a step forward to help me pick up my car. Moving from somewhere else, he was able to hold the car for me for a month, and picked me up from the airport at 11pm to get my car.

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homerj1

Jan 11, 2014

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I was very pleased with Scott Clark Honda in general and with the salesman, Carlos Zarama, in particular. While other dealers played the usual games, Carlos gave immediately gave me the best price -- by far! -- and never had any surprises. I would definitely go back to him again.

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debracrv

Jan 10, 2014

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George definitely took care of me when I purchased my 2013 CRV. John helped me get a great interest rate. I look forward to having my CRV serviced there. I would recommend the dealership to family and friends.

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Disappointed Buyer

Jan 2, 2014

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I searched numerous dealerships to find a vehicle for my Mother. Although the best deal initially was not with Scott Clark Honda, I bargained until I got an acceptable deal with them based on location. Since my Mom is arthritic and does not travel well, I worked on the details with the salesman. I emailed the required information and settled on a delivery day and time. I even delayed plans I had to be there when they delivered the vehicle. The day and time came as we waited. After 45 minutes after the expected delivery I called the dealership. The receptionist was extremely rude as I tried to get through to the salesman. She even said he's right here and proceeded to put me on hold for another 5 minutes so I hung up. The salesman, J. Greene, called me back and said you did not email the information requested, to which I replied that I had. He was somewhat argumentative to which I replied, if you did not get the information the two days before when you expected it why didn't you call me. (They had been calling and emailing me numerous times until then.) Finally I had enough and told him the deal was off and hung up. I proceeded to buy from another dealer whom gave excellent service unlike Scott Clark Honda. Obviously, I would not recommend this dealership to anyone. I have purchased 6 new cars in my life and never had a horrible experience like this one. The kicker was two days later I got an email from their internet sales rep saying they would like to give me a call.

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ZaneCharlotteNC

Dec 29, 2013

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Scott Clark is simply the best. My purchase of the 2014 Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Internet Sales was very courteous and prompt in all communications before coming into the dealership. Unlike other dealers, I got the pleasure of actually meeting the staff who has been working with me over e-mail. Holly made sure that I had the details on the trade, gave me a wonderful test drive experience and showed me that she cared genuinely in getting the right van. John Green in finance made sure that I had all the information for the purchase and went through it in detail including staying late to make sure I had everything I needed to complete the sale. On the actual deal, I received a great selling price and a very good trade-in to boot. No other dealers could come close to the deal that we put together. Again, best experience that I have ever had in buying a new car.

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Buiwe17

Dec 29, 2013

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Good customer service, honest and upfront with cost and payments. Made the transaction very easy. Very clean and organized sales floor. They were very busy and seemed to be handling the volume very well.

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snakex2000

Dec 28, 2013

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Scott Clark is simply the best. My purchase of the 2014 Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Internet Sales was very courteous and prompt in all communications before coming into the dealership. Unlike other dealers, I got the pleasure of actually meeting the staff who has been working with me over e-mail. Holly made sure that I had the details on the trade, gave me a wonderful test drive experience and showed me that she cared genuinely in getting the right van.John Green in finance made sure that I had all the information for the purchase and went through it in detail including staying late to make sure I had everything I needed to complete the sale.Again, best experience that I have ever had in buying a new car. Thank you Randy Threatt for such a great team and experience!!!Regards,Nathan

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Allen

Dec 27, 2013

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I feel I was overcharged for the vehicle I purchased due to two different financial institutions declining the car loan. I was very unhappy with the service I received. Can't say I will buy another vehicle from Scott Clark Honda. Very disappointed.

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Ruth and Jim

Dec 23, 2013

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We spent 2 hrs with tim sat looking at cars and test driving three. We found Tim to be professional, honest and personable. We never felt pressured. Tim either answered our? Or if he did it know he found someone who did. He is a terrific salesperson and we would feel comfortable buying a car from you because of tim and your very competent staff Thanks!

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SubhodeepMukherjee

Dec 16, 2013

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We had a great experience at Scott Clark Honda. The salesperson Simon was very knowledgable and helpful and made our car buying experience a very good one! Not to mention it was his birthday and he was helping us out instead of partying. This is the very first Honda dealership we visited and needless to say, we will surely be back when the time comes to buy another car :) ..keep up the great work!

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jbareviews

Dec 8, 2013

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I reached out to several Honda dealerships that were willing to do the majority of the sales process without spending virtually any time at the dealership and only one dealership in the area listened to their customer and that was Tim Fox with Scott Clark Honda, Charlotte NC.

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Dee Thacker

Dec 7, 2013

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I want to take the time to say what an AWESOME job Demario Hutchings did while visiting your site on last week! My husband and I was thoroughly impressed by his knowledge and expertise! Demario went the extra mile to ensure that we received the BEST customer experience. Demario is certainly an asset to your company. I will continue to refer Scott Clark Honda to our friends and family! Keep up the good work!

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Rose Campbelle

Dec 7, 2013

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I was recently at Scott Clark Honda, viewing the 2014 Honda Accord during my visit I was assisted by a salesman name Demario Hutchings. Demario was very knowledgeable, experienced and went over and beyond to ensure that I received exceptional customer service. I will gladly recommend Scott Clark Honda to anyone and not to mention it's dynamic staff member, Demario Hutchings!

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Karen Patterson

Dec 7, 2013

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Was in NC visiting my son and he was just looking and Demario Hutchings was a great help...I was very impressed with his willingness to go over the specifications of the vehicle my son was looking at.

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Sondra Wilson

Dec 6, 2013

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I had an awesome experience working with this young man. He was very knowledgeable, polite, patient, and did not harass me like a lot of car salesmen/saleswomen. He made my experience worth the travel to your company, and I will definitely be back very soon. Often times people take the time to report the bad, but I wanted to take the opportunity to report the outstanding.

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Tee Griffin

Dec 6, 2013

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I came to Scott Clark Honda the salesman DeMario Hutching was the best he help me pick out my dream car way to go and thank you for your hard work that you do at Scott Clark Honda...

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Aub

Dec 6, 2013

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NEVER GO HERE FOR SERVICE. Go to Hendrick Honda if you are getting your car serviced. The salesmen here are fabulous but never will I recommend them to my family and friends because of the service department. What a joke

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happyhonda69

Dec 5, 2013

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The best car buying experience I ever had. Scott Ide and his team as well as everyone else I dealt with were the utmost professionals. Everyone was extremely friendly and fun. Role models of customer service. I would recommend highly!

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Dj213

Dec 5, 2013

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Terrible service department. Would never recommend my friends & family ever again. Bought cars from here & never was treated badly but the service department made me never want to come back.

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brett.crane

Dec 4, 2013

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We purchased a fully loaded Sienna mini-van at an earlier time through Scott Clarks and really said we would never come back after having the Tire Service thrown back in our face and denying it after we paid so much for it. Why? Because we didn't 1 of oil changes through them. Just 1. And they were very rude about the whole thing. Yes I understand there are stipulations that are signed. But we didn't live close and only missed 1 oil change with them. Others were made there. What does an oil change have to do with needing new tires under their tire policy anyway?That being said,that was years ago. We are now looking for a car for our 15 year old son. I search on their 10k and under site. There are two cars that I am interested in. Those two cars and basically only those two cars of my interest, say EPrice: Call for price". So I take time to call and get to a salesman finally. I give that person the Stock #'s of the two in question. DL says that he would like to get a visual on the cars before giving me the price and could he give me a call back in twenty or more minutes. I let him know that I am in a big hurry and that I don't really care for sure that they are on the site I just want the given prices of those stock numbers to get an idea. Well he can't but says that he can if I give him ten minutes. I give him a number to reach me on even though I don't get a good feeling he is going to call me back. While waiting I am on the website and the Chat window comes up so I try that. I reach William. I let William know that I called in but I was told it would take some time to get me a price. So I asked William "If I give you a stock number can you get me a price quickly?". He said OF COURSE I CAN! I give him the stock numbers I am interested in. He then asks me for my phone number and email address. I let him know that I gave the other person my contact information and to be quite honest that at this early point in searching that I would prefer not continually getting calls from multiple people from the same lot. I am purely just interested in the given price of the two stock numbers. After that I can talk it over and make arrangements at a later time if I am still interested. Keep in mind I out a fully loaded Van from them already (even though they don't know this). After telling him I prefer not to give my information at this point he proceeds to tell me the following (Taken directly from his chat window and includes my response):visitor5:01 p.m.i prefer not to have so many different people contacting me at such an early stage of looking visitor5:02 p.m.i prefer to reach out myself william5:03 p.m.Ok. Not a problem. The sales reps currently have their hands full. I will make sure that they get back to you within the next couple of hours because I know you need to start weighing your options. Is that okay? visitor5:03 p.m.actually no :) visitor5:04 p.m.i was just telling you at the start that i was in a hurry visitor5:04 p.m.and you said you could assist me From that point on I nicely let him know I appreciated him contacting me on Chat but I wish the process was more useful. Of course... I never received a call from DL letting me know the price and William was less than helpful when I asked not to give my contact information. You may ask why I wouldn't just give it, well... I just started my search for a car for my son and I have already had calls from multiple lots during my business hours. Just days after and getting call after call from different lots. I gave it to one salesperson that doesn't return calls as promised. The other sales person won't even give me a price when he said he would. Not a manager negotiated price. Just a price. Scott Clark just can't win my service. I guess some one who has spent over 50k already with them and looking to buy another just isn't enough. Even after getting treated really badly when I did purchase a high priced vehicle.

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STEFBRUCE

Nov 19, 2013

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I HAD A GREAT EXPERIENCE PURCHASING MY NISSAN MAXIMA FROM SCOTT CLARK HONDA. TIM (CAR) FOX WAS VERY FRIENDLY AND EFFICIENT AND WENT OUT OF HIS WAY TO BE HELPFUL. I WOULD NOT HESITATE TO RECOMMEND THEIR SERVICES.

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Ja'Kia Anthony

Nov 18, 2013

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I had a great experience. Dave in particular did a great job assisting me with whatever was needed. I'm definitely going to come back to this dealership in the future.

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Larry Brown

Nov 18, 2013

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So pleased with the Customer Service that David Rucker provided! Knowledgeable, efficient and professional. Such fine customer service makes us feel confident in the company, I'll definitely be back!

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Deanne Grann

Nov 18, 2013

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I recommend Scott Clark Honda to EVERYONE! The staff made me feel welcome as soon as I stepped on the lot and the one on one interaction I had with David Rucker was great!

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Perry Armando

Nov 18, 2013

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My overall experience at Scott Clark Honda was great. David Rucker was pleasant to work with, he has great customer service skills and a positive attitude!

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kennapowell

Nov 18, 2013

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I typically take months, if not years, to purchase a new car, however Mr. Alstyne was so very informative and professional that I actually walked in for an oil change on my 09 Honda and walked out with a new Honda LX. People who know me know this never happens. Between his salesmanship and your product, I was convinced and am now the happy owner of another new Honda. Thank you!

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JayRice12

Nov 18, 2013

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I was very happy with the service I received with my new car purchase. Robert Van Alstyne was great with making my decision very easy.

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NC-Crenchie

Nov 17, 2013

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I would like to say thank you to Demario Hutchings for being a very patient & knowledgable salesperson. Not only did he help me think of sales people more favorable, he also helped me decide that I want a Honda CRV for my next vehicle. Can't wait to drive off the lot. Thanks again.

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Lisa Pritchett

Nov 17, 2013

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Thanks service dept, D.Hutchings did a fabulous job as well as was very courteous.

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PT

Nov 15, 2013

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Demario gave me much to consider when I buy my next Honda. A very nice, informative fellow to work with when I'm ready to purchase.

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ChrisLovesFords

Nov 15, 2013

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Upon visiting Scott Clark's Honda my dad and I were greeted by Brandon McLean. We had interest in a used 2003 Ford Ranger XLT and we did not want to spend too much time or money. It took about 10 minutes to get an out the door price. That meant price of the truck, tax, title and tag. That was the first dealership that did not want us to come in the office and discuss numbers for hours like other dealers. The next day my wife and I went to test drive the truck, again greeted by Brandon McLean who talked to us on a personal level. Not like one of these High Pressure types. Brandon McLean helped us through the process flawlessly. So if you need a New or Used vehicle look Brandon up he will treat you the right way.

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terrellcrisco

Nov 14, 2013

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My experience with this dealership was very pleasant and favorable from the introduction of various employees, to the presentation and test drive of the new vehicle, to the closing of the sale. I dealt with several individuals including Steve Beck, Internet Sales Manager, Rich Vantine, Sales Manager, JB Beckley, General Sales Manager, and Bobby, Sales Assistant, all of whom were very friendly and professional. I would recommend this dealership to anyone interested in purchasing a new or used vehicle.

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TONIAS2BatYAHOO.COM

Nov 13, 2013

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MY HUSBAND AND I HAD A CHANCE TO MEET ONE OF YOUR SALES CONSULTANT(MARIO HUTCHINGS) OVER THE WEEKEND. I WOULD LIKE TO SAY HE HAS THE BEST ATTITUDE EVER! HE WAS KNOWLEDGEABLE ABOUT THE VEHICLES AND WAS ABLE TO ANSWER EVERY QUESTION WE HAD. WE WILL BE BACK!!! THANKS

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zubaz

Nov 7, 2013

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Rob was great. He helped me find the right car and took car of everything in a timely and efficient manner. He's a good guy too.

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Edwardsr

Oct 29, 2013

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Excellent experience walked us through the whole process easy to do business if you are in the market for a new car I would check with this dealer

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Stephanie

Oct 28, 2013

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I had a good experience with Diane in the Service area of Scott Clark. She made sure all my concerns and needs were handled in timely and professional manner. I would definitely contact her again for my service needs.

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leonard

Oct 23, 2013

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Don't service your car at Scott Clark Honda. It took three visits for them to correctly diagnosed the problem. They also are over price. They want to charge me $460+tax for replacing catalytic converter (with after market part, $850 for original honda part). The garage close to my house charges me $350 for replacing my converter.

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susan502

Oct 22, 2013

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Sales and Service worked with me to solve the problems with my Honda and demonstrated new and used Hondas at my request in an thorough, informative and extremely patient and courteous manner. The service department gave me additional information on optimum operation of my car and all the staff were exceptional in their helpful attentive customer care. Thank you so much! What a great experience.

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TCinCLT

Oct 22, 2013

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Scott Eisenheimer immediately contacted me after expressing interest in the Honda Civic Hybrid. I had planned to buy a 2008-2010 model, but Scott and his team worked with me to give me some extra value for my trade-in along with some financing options that helped get the price down and allowed me to leave that day in a new 2012 model. I added some features and signed up for the maintenance plan and looking forward to working with the Scott Clark Honda team again in the future.

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Steve H.

Oct 17, 2013

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BUYING my second ...HONDA CRV from Scott Elsenheimer at 'SCOTT CLARK HONDA' simply because he is both tenacious and prompt, always prompt, with his responses to my requests for more information. What better customer service could you possibly ask for? Thank you Scott for yet another great buying experience through SC-Honda! Cuddo's Steve H.

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Lisa (Big Fan)

Oct 15, 2013

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I would like to say what a great car buying experience. There were no surprises from beginning to end. From sales, to finance, to service. Big Scott was a great salesperson, along with Tony in finance. I am glad I drove 4 hours to buy a car from Scott Clark. Maureen, a manager at Scott Clark was a pleasure to speak with. My overall experience in buying a car was phenomenal, and I would drive 4 hours again for my next vehicle purchase. I highly recommend buying a car from Scott Clark Honda. Truly one of a kind dealership where they truly do care.

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Llemay

Oct 15, 2013

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First I would like to say that Scott the salesman that we bought our daughters car from, and Maureen his manager were the best salespeople I have ever dealt with. They are top notch, and really work with you through every step of the process. From beginning to end, I would go back to Scott Clark Honda for my next vehicle, and I live 4 hours away. Kudos to you Scott Clark Honda!

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sfinkel27

Oct 14, 2013

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The service department was a pleasure to deal with and so was the Exchange Program department! The customer service on all levels was above par for most other dealerships that I have dealt with in the past. I would recommend anyone to visit this dealership! Ask for Rob Van Alstyne if you want to exchange your car -- he is a true professional and will definitely give you the best deal possible!

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s1114376

Oct 9, 2013

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I checked with Maureen (Internet Rep) about pricing for a 2013 Honda Odyssey. She responded quickly with a price that I thought was too good to be true because it was $1k less than any other dealerships around. I kept asking her if that was truly the price out the door and she continued to reassure me that it was. There is a Honda dealer 2 minutes from my house but I decided to make the drive to Scott Clark Honda to hopefully take advantage of the pricing that I thought was too good to be true. I let Maureen know that I would like as much of the paperwork as possible completed for me when I got there because I didn't want to have to sit around all day long waiting to be finished at the dealership. When I arrived I was quite shocked to be met by Scott (he handles things in the dealership that Maureen sets up online) who was waiting for me and already had the paperwork pre-filled and waiting for me to sign. Once we signed the initial paperwork I was taken to the options desk and then put in the queue to finish in the financing office. At the options desk a very polite lady told me about the accessories we could purchase from the dealer for our new Odyssey. I had looked online for the accessories I wanted ahead of time and printed out the pricing I could order them for. I told her what options I wanted and what price I would be willing to purchase them from Scott Clark Honda for but she politely let me know that the prices I brought from the internet were lower than what they were willing to sell for so I declined to purchase any accessories. She didn't try to push me at all to purchase accessories directly from them and was very easy to work with. The next step in the process was waiting for the finance office. That took about 45 minutes for a finance rep to pick up my folder but once I made it in the office the process was very straight forward and there were no high pressure tactics to try and coerce me into purchasing extended warranty coverage. Ashley (I believe that was her name), told me the details of the extended warranty they offered, I politely declined, and we moved forward with getting the rest of the paperwork signed without her trying to pressure me at all.For the reasons above, I was very impressed with the Scott Clark Honda dealer in Charlotte and would most definitely consider using them again for any future Honda vehicle purchases. BTW, if you are wondering why there is no information in the review about me looking at the vehicle to decide what we wanted, it is because we were previous Odyssey owners and were just replacing a 2002 model and we already knew exactly what model / color we wanted.

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jaa324

Oct 8, 2013

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When arriving at Scott Clark Honda, my wife and I were greeted by Arnie. He was such a pleasure to work with and seemed to always have our best interests in mind. They were short on finance people on the busy Saturday we were there, but Arnie kept us plenty comfortable during the wait. Would highly recommend you request him if you are interested in a Honda, he was highly knowledgeable on the vehicle but never attempted to force anything on us that we didn't want.

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ErnestoH

Oct 6, 2013

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I like that during funding process we had the opportunity to have access to help from someone in Spanish not only at the time of choosing the vehicle but all the attention from here was excellent

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johnpickitt

Oct 4, 2013

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Overall I had a good experience. The only negative I had was at pick-up. I waited in the waiting area for 30mins until a young lady asked me to follow her. She took me to her desk and proceeded to try and sell me options. Unacceptable. If I wanted them, I would have ordered them. I then was sent back to the waiting area and sat for 20 mins until the finance man asked me into his office to close the deal. At last. I had to sit there reading a book for 45 mins waiting to complete 5 mins worth of paperwork. All the personnel were professional and nice to deal with, but the wait was just lousy and uncalled for. If I get any junk mail as a result of voluntarily doing this critique, I will go postal.

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Amanda

Oct 3, 2013

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I had my Cruze in for service in September. My advisor was very prompt and introduced me to Eric Durand when he pulled my vehicle out of the service lane. It was nice to actually know who would be working on my vehicle!

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Matthew Boulay

Oct 3, 2013

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Great experience. Fast, friendly service. Spoke with Eric Durand about my vehicles current needs and he his responses were very detailed and informative.

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Ashleymcquerry88

Oct 3, 2013

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I have been leasing a Honda civic, and was nearing the end of my contract. I spoke with Tim Fox over the phone and he answered all of my questions and set me up with an appointment that week and was very accommodating to my work schedule. From the moment I got there I felt very comfortable. In the past car dealerships have not been my favorite place, but he was extremely knowledgeable and very conscious of my budget. I have never purchased a car on my own before and was nervous about, it but after helping me pick out my new 2013 honda civic he referred me to the finance director. He was so helpful and gave me a great monthly plan and I couldn't be happier! My mom is a single mom and the entire experience was vey overwhelming to her so he and Tim were there to make sure she was comfortable with all the decisions and gave us all the time we needed! After finalizing with them, the sweetest blonde girl helped me figure out all the new technology In my car! I'm not tech savvy at all so that was a huge help to me. Over all, I've never had such a good experience in customer service, and I will be recommending Tim Fox and his coworkers to all of my friends and family!Ashley

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Angela J Caldwell

Oct 2, 2013

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By Angela J Caldwell from Charlotte, N C. Had a good experience with Diane Boggs and would be glad for her to help me again.

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jteacher

Oct 2, 2013

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My student's mom, Jennifer Mekola shared with me that your dealership was excellent to work with! Always great information to know for those looking for cars!

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Jen Surber

Oct 2, 2013

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Louis and Tyson were extremely nice and courteous. They treated me as if I had been a part of their family for years....in fact this was my first time here. Free computer for customers to use...with fresh dognuts from Dunkin and KrisspyKreme....my car was washed afterwards...my gosh I only had a simple oil change. Thanks

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stroudia

Oct 2, 2013

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Tyson is very professional and excellent mechanic. I can always count on him to be fair and consistent with all of my vehicle repair. I recommended him and this dealership for all vehicle repairs.

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perrymom

Oct 1, 2013

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Wow!! I called to see if they could help me with a tire problem and Diane got me in and out in an hour! I had a bolt in my tire and needed a new tire! Incredibly fast service, very helpful and pleasant manner! Will definitely ask for Diane to help me again!!!!!!

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cj owens

Oct 1, 2013

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came in for my tire light being on and was helped by a Randy E. told me that my tire pressures were getting low because of the air temperature dropping so he filled my tire and topped off all of my fluids in less than 10mins i was out thanks Randy

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taylor suggs

Oct 1, 2013

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I came in for minor service normal oil change and tire rotation and was surprised that i was in and out so fast i was helped by Randy Ellis and this experience was excellent.

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Lyusik

Oct 1, 2013

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I had an unforgettable experience at Scott Clarks Honda. Thanks to the best sales consultant Carlos Zarama who helped me to find the exact car I was dreaming of. I would recommend Scott Clarks Honda to anyone.

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Kim Ford

Oct 1, 2013

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He was helpful in every way. Would be glad for him to help me again.

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hlm757

Oct 1, 2013

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Victoria Marsh was such a pleasure to work with when buying my used car (new to me) ! I have told all my friends what a wonderful job they do at Scott Clark Honda.

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Hmikea

Oct 1, 2013

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Maureen is very friendly and extremely knowledgable regarding the vehicles. Was able to provide a complete overview of the Ridgeline and demonstrate all the features. Very easy to work with and I will come back when it is time for a new purchase.

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Sue

Sep 30, 2013

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Had oil change and tires rotated Andrew Robertson was quick and efficient

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Metsman60

Sep 30, 2013

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Happened to run into Jim Bass on a golf course recently. Not realizing he was in the auto industry I got to gripping about the undependability of my car. He told me to come on down to the shop. The guys there made me feel welcome, and i bought myself a truck in the process. very happy customer. Thank you Mr. Bass

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Greg Stephens

Sep 30, 2013

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Diane Boggs was absolutely awesome, very prompt and freindly service.

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Kyle Brien

Sep 30, 2013

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Eric Durand performed the recall on my vehicle in a quick and timely manner unlike other dealerships I have visited in the past. I was told it could take up to half a day and it took no time at all.

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Lyusik

Sep 30, 2013

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I had an unforgettable experience at Scott Clarks Honda. Thanks to the best sales consultant Carlos Zarama who helped me to find the exact car I was dreaming of. I would recommend Scott Clarks Honda to anyone.

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tunnedxx

Sep 30, 2013

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I gotta say best experience I've ever had!! Very friendly environment and very easy to work with. I dealt with Maureen Brazel who was outstanding! And I would recommend her and the dealership to anyone looking for a car! Very happy with my new vehicle! 2 thumbs up!

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rajendrapatel

Sep 30, 2013

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Both the Internet sales team Maureen Brazel and David Rucker were great up to the very end of the purchase.As like any business they have a sales, finance , accounting and service team / departments.I had no issues with the sales and they helped me to the very end.Only drawback I saw was that once the finance documents were signed, I was under the impression thatI did not have to do anything further to get my official license tag. Only after further calls couple of weeks later, I found out that license tag work etc is done by accounting team.Once I found out I had no issues but some basic process and procedures would be good for new buyers especiallyif you are thinking of buying out of state as this can lead to delay in getting the license tag in time.

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BLUCIVIC1

Sep 30, 2013

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Very helpful in getting the parts I need for my late model Honda. Parts usually arrive the next day and the parts staff are a pleasure to deal with. highly recommend them for all your needs.

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mnewman90

Sep 30, 2013

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Tim Fox was a big help in buying a used car from Scott Clark Honda. He showed me a really nicehonda accord in my price range but did not get upset when I decided on a toyota camry he had on the lot.He worked hard to make a good sell for both myself and the dealership. After spendingtime with Tim you could tell he was in business to sell cars to me, my friends, relatives and business associates. He is in it for the long haul. For this reason I have no problem inrecommending him to others.

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rugillespie18

Sep 30, 2013

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Billy found the problem with car within an hour and really went the extra mile and found a part under warranty that happen also need to be replaced. happy I took it to billy and scott clark honda.

GF

Giants fan

Sep 29, 2013

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I was very pleased with customer service we received through out the dealership but especially my car salesman David Rucker. The staff assisted my daughter and I with the purchase of her first car, considering that I hate the hassles at the dealership I must say this was a pleasant experience. I would recommend my friends and family.

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Diasha Roux

Sep 29, 2013

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I must admit the facilities are very clean, especially the bathrooms. The dealers who i dealt with were phenomenal and the atmosphere was positive uplifting the consumers the moment their foot touched ground. Thank You Everyone, including the receptionist.

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Bank Excecutive

Sep 29, 2013

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I was shopping for a new Honda and came across Steve Beck via the internet. He must have been sitting at his PC as he answered my email in maybe 2-3 minutes after I sent my request. He also called me right away and gave me a price that sounded to good to be true. I could tell by our conversation that Steve seemed very sincere and he truly believed in the Honda Accord. I set an appointment for the next day and went in and got my new Honda Accord. There were no games, just straight forward numbers hat Steve did not deviate from I would recommend Steve Beck and Scott Clark Honda to anyone.

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Cowboy girl

Sep 29, 2013

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I have now bought 3 cars from Steve Beck over the past 10 years. The most recent was at Scott Clark Honda. I have also sent Steve several of my friends who he has also sold. Steve always gets me the deal that is good for me, and he does so with such ease and professionalism. If you are wanting to buy a Honda or any other brand, Steve Beck is who you need to ask for.

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DezLMT

Sep 29, 2013

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Ohhh my dogssss y'all!! You have not seen a no pressure car buying experience til you go talk to this tiny little sassy thang named Brandi. She's just so nice to talk to, like I'd known her for years!! She was very knowledgable about the after purchase support you get after your sale, which was one of my big complaints about the last place I got a car from, I was so nervous to go through all that jazz again! I was able to scope out the selection without being swarmed w pushy know it all salesmen. And they even price matched my new car from another place that I didn't wanna go back to again.

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Roux01

Sep 29, 2013

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My daughter and I were taken care of well at the dealership. David and his staff were courteous and friendly and they helped my daughter purchase her first car and I would definitely recommend them to my friends.

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DROUX

Sep 29, 2013

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I couldn't find a better dealership. I look forward to my next visit. I had the best experience and recommend this dealership to everyone.

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Kathy Welsh

Sep 28, 2013

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When I need my Honda Civic serviced I always request Eric Durand work on my car. He is a Excellent Technican and Scott Clark Honda is very lucky to have him on their Team.

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dbaker02

Sep 28, 2013

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David and Simon were very helpful and friendly. Simon answered all my questions and was helpful in helping to finalize the deal. The quality of service was good as well as efficient in processing paperwork and getting me out the door in a timely manner. Would definitely recommend the salesmen and this dealership for purchasing a new car!

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ramkumar1980

Sep 28, 2013

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Tim Fox is a very nice sales person and he was very kind and he has very good knowledge about the cars. The whole dealership is very good and I highly recommend this Scott Clarks dealership.

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Welsh

Sep 28, 2013

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I know my Honda Civic will get a 100% Quality Service when Eric Durand works on my car. He knows his Honda's. Thank you, Eric

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gas92881

Sep 28, 2013

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I came in for an inspection and ended up trading in my lease for a buy. I started workin with RVA, Rob Van Alstyne, on the exhchange program he is a part of. We started looking at some new Accords I could upgrade to. RVA was great to wok with, he knew the vehicles, and helped me get into an affordable upgrade. Rob was very helpful through the entire buying process, could not have been easier. RVA was refreshing to work with, he wasn't just trying to sell me a car. He took time to learn a bit bout me which helped in getting me into my 2013 Accord Sport, manual. Gottal love it. Rob was very personable and a pleasure to work with. Thanks Rob for making my buying experience enjoyable. Hope to work with you again.

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Bsimbra

Sep 28, 2013

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Had a wonderful experience here at scott clark honda, with.the great.thanks amd help of Miss Erin. I would definitely recommend this place to all my friends and family.

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DoxieLuv

Sep 27, 2013

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I am very pleased with the service I received at Scott Clark Honda and the work of Andrew Robertson. He completed his work in a timely manner and was professional when assisting and answering questions. He checked over the vehicle to make sure there were no other issues that needed to be addressed. Highly recommend!

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Debbie

Sep 27, 2013

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I spoke with a young man by the name of Jimmy Bass. He was very informative!

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Bobbie

Sep 27, 2013

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I recently had my car serviced and was very happy with the great job they did. Trevor Branch was the Technician that serviced my car. He did a great job and was very conscientious and polite. I would highly recommend this dealership.

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JameyW8

Sep 27, 2013

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Jennifer Meckola recommended Scott Clark Honda to me for their low prices and great customer service. I had a great shopping experience and would recommend this dealership to my family and friends.Jamey W - Charlotte, NC

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bgrandma

Sep 27, 2013

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Had my Honda odyssey serviced. Adelene was very nice to me. Made me feel welcome. The whole staff was very helpful. Will have my oil changed there from now on.

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bradleykirby

Sep 27, 2013

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I was visiting a friend in Charlotte NC when I suddenly had trouble starting my car. I took it to Scott Clark Honda where I met a lady by the name of Adelene Kirby. They quickly took my car in and it was determined that the alternator needed replaced. Adelene then told me it shouldn't take too long since they ere not too busy. The car was fixed and the price was reasonable. She keep updating me during the process keeping me from wondering what was going on or guessing on the progress.

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MC2

Sep 26, 2013

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I took my Accord to this facility for a cracked radiator. It was done quickly and Jimmy, the service advisor, was excellent. He was a very helpful guy and it was a smooth process.

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Hondaguy

Sep 26, 2013

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Great job guys! Jimmy Bass is a pro, he takes care of all my needs. I recommend him to everyone.

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brandy

Sep 26, 2013

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I love coming to this dealership. Everybody is nice. The service lady diane is awesome and sweet. They are fast and dependable

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Giang Huyhn

Sep 26, 2013

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i just wanted to say that my car was greatly taken care of by Randy E in service. My Honda runs like a charm! The service advisors were also helpful with questions i had. OVER ALL I would reccomend Scott Clark Honda to everyone!

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Amber

Sep 26, 2013

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My experience at Scott Clark Honda was excellent. Thanks to jimmy bass's great customer service skills he was awesome and very helpful.

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Boss

Sep 26, 2013

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Billy Keodouagkhao did a phenomenal job on my car when i took it in for service. .

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Bev

Sep 26, 2013

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My salesperson at Scott Clark Honda in Charlotte, Tim Fox, is the best! Guided me through the process of purchasing my new 2013 Honda Civic LX sedan a few weeks ago. Extremely courteous and knowledgeable and went many extra miles for me throughout the deal. I am very happy with Tim Fox, and all the staff I dealt with. Tim was so very helpful and is a huge asset to the organization. Thank you for such a wonderful experience!

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Tammy

Sep 26, 2013

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Great customer service in the Parts Department. Very Helpfull and friendly. A big thank you to Justin Shirlen he was so nice and patient with me. Helped me with just what I was looking for.

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Cathy C

Sep 26, 2013

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I was surprised to realize that the repair I needed was actually less at Scott Clark Honda than at the Independent garage I had been taking my car to. I decided to get an estimate because I wanted genuine Honda parts, and was really pleased to find out the cost was lower. Chris Harrison completed the work in a professional and timely manner. I am done with the independent garage. All of my work will be done at Scott Clark Honda.

HP

Happy Pilot Owner

Sep 26, 2013

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I had my Honda Pilot Serviced at Scott Clark Honda and it was a great experience, much better than I have experienced at other dealerships. I plan to make Scott Clark Honda the only dealer I use. Chris Harrison rode with me to help find a noise that I had been hearing, and he was able to diagnose and fix the problem very quickly. I was surprised at how quickly I was in and out of the dealership. Will definitely recommend to others.

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Mary

Sep 26, 2013

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I always see Adelene K when I come in for service because I know I can trust her.

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Jp

Sep 26, 2013

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Jeremy Allison in the service department was a big help in getting my car running and out the door.

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Vannee Vay

Sep 26, 2013

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Came in for a service and was impressed by the quality and efficiency of the work. I was out of there in no time. Thanks to Randy E.

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Cherrelle

Sep 26, 2013

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Tim was very patient with my mom and myself. Even though we weren't buying a 30,000 car they still treated us as if we were. He was very kind and helpful in every way. I would recommend him to anyone!

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Monica

Sep 26, 2013

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I had a great experience dealing with Adelene Kirby. She explained all the repairs well and the charges. She is also very pleasant and have great customer service skills!!

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mr11212

Sep 26, 2013

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Scott Clark Honda has really good overall customer service. The entire staff was friendly the couple times I had to visit. Billy was very knowledgeable and detailed with my car's issue. Thanks

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Brad

Sep 26, 2013

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Adelene K really treated me like a "prized" customer. She was helpful and always answered my questions with confidence. Most places I go to are not this nice and this facility had a nice sitting are with doughnuts. Adelene made sure that any progress made on my car was communicated to me very quickly! SCOTT CLARK HONDA GETS AN A++++++ KUDOS TO ADELENE!

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srt3521

Sep 26, 2013

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Great all around service..facilities are amazing, knowledge of the vehicles was impeccable and the finance assistant was absolutely amazing in every single way possible.

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Johnn803

Sep 26, 2013

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I love the environment when coming to Scott Clarks Honda, everyone here is very friendly and diligent. Miguel Guerrero helped satisfy all my question about the car was looking at. I definitely recommend Miguel and this dealership as its one of the best Ive been to. Thanks again and hope to return back soon.

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Amber1025

Sep 26, 2013

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Excellent help from jimmy bass at Scott Clark Honda, he answered any question I had and answered them with great confidence. Very polite, helpful, and caring young man. Thanks again jimmy. I'll be back to see you soon!!

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Wakefan1

Sep 26, 2013

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I would not recommend going anywhere else, Scott Clark Honda has a wonderful team if hard working and friendly employees! Demario helped me find the perfect car for ne! I LOVE MY NEW HONDA. Victoria made the signing quick and fun with her great attitude and big smile in her face! Big thanks to Demario and Victoria!!

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bevjo

Sep 26, 2013

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This dealership's staff is proficient and people oriented. My salesperson, Tim Fox, was extremely courteous and took a great deal of time showing me various autos, a few of which I test drove. He was informative and knowledgeable about the cars and the process I went through for the purchase of my new Honda Civic sedan. The location is clean, organized, and excellent customer service. Tim Fox not only helped me out during the purchase, but has followed up with emails and/or phone calls making certain all is well and letting me know not to hesitate to contact him if needed. Thank you for a good experience!

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Lasumarah

Sep 26, 2013

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My representative Victoria answered me always very promptly had a great attitude and very knowledgeable. I had a great expire nice at Scott Clark Honda

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MB

Sep 25, 2013

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Crazy ridiculously good service tech that works there!

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Roger Clark

Sep 25, 2013

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My purchasing experience with sales representative Carlos Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Honda Accord I wanted. He has called back many times to me to check on our happeness with the car. My only concern in my visiting Scott Honda in Charlotte,NC was with the finance manager and associates using high pressure tatics to sell me an extended warranty which I didn't want or need (because the dealership offered a lifetime drivetrain warrany for free) even after me expressing my desires that I didn't want the other warranty.The second problem developed after the dealership sent out letters of credit refusal to me (after I had already taken delivery)and 50 other customers that was not factual (were actually caused by a computer problem) and the taking of over 30 days and many telephone call to get a letter from them stating my credit was ok that I could sent to the credit bureaus for my protection later on if needed. I will recommend Carlos for sure but be on your guard when it its time to sign for the vehicle in the finance department. Roger Clark

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Bigfan

Sep 25, 2013

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Wanted to let you know that Scott Clark Honda service department is great, especially service from Jimmy Bass! He takes great care of his customers!

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Barb T

Sep 25, 2013

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I always have a wonderful experience when I take my car to be serviced at Scott Clark Honda. Chris Harrison is a great technician and is always willing to go the extra mile to make sure my car is in top condition!

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Honda Fan

Sep 25, 2013

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Scott Clark Honda is the only dealership I use to service my car. Chris Harrison is a wonderful mechanic and shop foreman. He is the only mechanic I trust to be honest about what my car really needs, and the service has always been exceptional.

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Katie M

Sep 25, 2013

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Jimmy Bass in the service department is always thorough when servicing my Honda Odyssey. His honesty, research into warranty items, and advice are truly appreciated and keep our family coming back.

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Mkhun

Sep 25, 2013

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I was very pleased with the service I received from the technician, Randy. He was informative and efficient at his work. I will be back for my next service.

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IISmooth

Sep 25, 2013

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I was visiting the area and this dealership was mentioned by name for me to visit from a friend. The quality of work they do was awesome and I didn't feel pressured to add on multiple services like other places I've visited. My car was taken good care of and I got some great conversation and laughs from the staff, in particular Louis James, (told him i would write a review) and I will definitely be back.

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Carliann29

Sep 25, 2013

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Excellent service my v6 accord Is running better than ever took her in for a tune up and she sounds great. the young lady (kelsey) who delivered it was so nice and kind. she really seemed like she knew what she was doing and enjoyed her job. She delivered my car with a smile and a big thank you. I will definitely be back thank you so much, she's a great addition to your staff and a keeper for this position

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Amy

Sep 25, 2013

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Great Customer Service from Jennifer Meckola. Great job

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rclark002

Sep 25, 2013

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My purchasing experience with sales representative Carlos Zarama at Scott Clark Honda Charlotte ,NC was great he went out of his way to satisfy my requirements in regards to price and car color on a 2013 Honda Accord I wanted. He has called back many times to me to check on our happeness with the car. My only concern in my visiting Scott Honda in Charlotte,NC was with the finance manager and associates using high pressure tatics to sell me an extended warranty which I didn't want or need (because the dealership offered a lifetime drivetrain warrany for free) even after me expressing my desires that I didn't want the other warranty.The second problem developed after the dealership sent out letters of credit refusal to me (after I had already taken delivery)and 50 other customers that was not factual (were actually caused by a computer problem) and the taking of over 30 days and many telephone call to get a letter from them stating my credit was ok that I could sent to the credit bureaus for my protection later on if needed. I will recommend Carlos for sure but be on your guard when it its time to sign for the vehicle in the finance department.Roger Clark

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Kelly Carl

Sep 25, 2013

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We are currently looking for a new AWD car. We've been to all the local Charlotte car dealerships - Acura, Ford, Honda, Toyota, etc. to test drive and narrow down our choices. We've spoken to alot of folks with pushy personalities. Cars are very expensive now and we plan to make an educated decision - not a "pushed" upon us decision. The folks at Scott Clark Honda and Scott Clark Toyota were wonderful to work with in our early stage test driving. We even went back to a competitor dealership a second time and asked to speak with a different salesman because our earlier salesman wouldn't let us get a word in the conversation....After hearing about our experience with a competitor, my friend - Jennifer Meckola (Scott Clark Honda), recommended we come to her dealership. Although we've not purchased a car yet - our experience with both Scott Clark Toyota and Honda were wonderful car buying experiences.

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Graciesnana

Sep 25, 2013

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I gave the store the rating I gave them because the service there was great! I was looking for a part and had a few questions. Justin approached me & started to help me out. He knew all the answers to every question I had and he was able to provide me with the part that I needed!

HB

Happy Business Professional

Sep 25, 2013

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Every time I call to ask if they can fit me in for a service visit, they say "we always make time for you." I feel like I have a relationship with Scott clark Honda and I won't go anywhere else.

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Treyepps

Sep 25, 2013

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I came in to get my car service and to look at maybe purchasing a new car. David Rucker came and showed several cars and also made sure my car was taking care of while being serviced. He's a great salesman

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john bass

Sep 25, 2013

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Jimmy bass is well expperienced in his field. The type of service he provides makes me feel confident in my decision to bring my vehicle to Scott Clark Honda

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mak5948

Sep 25, 2013

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Working with Robert was a great experience. We had previously purchased another vehicle from him and his professionalism and knowledge made our decision to work with him a no brainer. We feel that he is very trustworthy making it easier to work with him again. Other salesmen seemed to always tell you what they think you want to hear. Robert will tell you the positives/negatives if any, depending on what you are looking for in a vehicle even if it means losing the sale. I would recommend Robert to anyone interested in purchasing a Honda.

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C Benfielld

Sep 25, 2013

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Great experience in the Parts Department! Pop Sundara is knowledgable, efficient and professional! Service like this gives me confidence in the company. I'll be back.

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C

Sep 25, 2013

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One of the best car shopping experiences i've had. David Rucker was very knowledgeable, thorough and helpful. Looking forward to continued business with Scott Clark.

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Pantherfan

Sep 25, 2013

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Jennifer Flake is my service advisor and she is always friendly and helpful. We have recommended all of our friends to service their vehicles at Scott Clark Honda!

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richardscire

Sep 25, 2013

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I've bought 3 Civics at this and the predecessor dealer. I've been extremely happy with them both for buying my cars and servicing them. Robert was terrific, he was knowledgeable and friendly. He answered all my questions and took a lot of time to explain the process and get me a great deal. The rest of the team was easy to work with and did a great job.

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Tony Huynh

Sep 25, 2013

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Scott Clark Honda took care of my car in a timely manner and the technician Billy K, sorry I can't remember how to spell his last name lol, took great care of my TSX! No more issues with vibration, thanks!

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BluechipNC

Sep 25, 2013

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We entered the dealership just to look at the vehicles and after the experience with the Sales person, Robert Johnson, we were very pleased with the service and willingness to get us exactly what we wanted. We highly recommend Scott Clark Honda.

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Katy Kennedy

Sep 25, 2013

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Eric Durand walked me through several safety issues my vehicle while performing my safety inspection.

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sharon17

Sep 25, 2013

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First of all, I hate pushy sales people and sales people that jumps on you when you drive into a dealership. My experience at Scott Clark was neither. When I first arrived, I was greeted with a kind smiling face. Of course sales people are suppose to smile, but you can tell that Luis Porras smile is genuine. He asked what we were looking for and what was important for our family. I felt he was listening, given I was a woman. He spoke to me, not just my husband. In reality, he spoke mostly to me. If he only spoke to my husband, I would have left the dealership. Luis showed us options that met our criterias and let us talk, stating our dislikes and likes. I asked him to sell me his product because I was not convince I wanted to buy an Accord. He spoke honestly and with passion. I respect someone that can be honest but believes in what they are selling.Summarized, I left the dealership with a new Accord that night. I got a great deal and my experience was great. I do not write reviews unless I believe I received exceptional service. I also write bad ones, when a provider needs improvement. If you are looking for a pleasant experience while looking for a car, I would whole heartily recommend Luis Porras at Scott Clark. Tell them Sharon Middle sent you.

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JT

Sep 25, 2013

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I pulled in to the service bay and was immediately greeted by Scott hall, he was very friendly and made me feel at ease, which is refreshing for a dealership. He handled my service request like a true professional. Will definitely be back for future service. That's the kind of person that Scott Clark needs 30 of!

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Lee

Sep 25, 2013

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Scott Clark's mechanic, Trevor Branch, is a well trained mechanic who is honest and thorough. I would feel safe leaving my car in his hands any day no matter what the problem is and confident that he could diagnose the problem and fix it.

OO

Owner of a brand new pilot :)

Sep 25, 2013

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My experience with Scott Clark Honda has been the best. The whole staff is helpful and super friendly! I bought a brand new Pilot from Carlos. He was very patient and didn't pressure me like other sales people at other dealerships do. My car was delivered by a nice young lady ,Tania showed me how to pair my phone to Bluetooth and how to use the navigation system she was very helpful and took her time explaining the features of the car. If you are buying a car I highly recommend Scott Clark Honda in Independence.

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Morgs18

Sep 25, 2013

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Kelly Alvaran was fabulous. She knew I was on the way to the dealership looking to purchase. As soon as I got threw the door she lead me straight to a salesman with no delays!

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Craig Singletary

Sep 25, 2013

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Had the best service experience from Mr.James, very professional and I felt like he was being honest. I would recommend the dealership to anybody looking for an honest experience.

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Erin Hewitt, Havier Howe

Sep 25, 2013

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I came in to the dealership today to just get some pricing on service for my car. I walked in and spoke to the cashier, assuming she could help me out since there were tons of people outside talking to the advisors. When I approached the desk and began asking her questions, she politely explained to me that she didn't do any of the pricing, but would gladly direct me to someone who could. She led me outside and stopped the first technician she saw. His name was Havier and told me exactly what I needed for my car, as well as the prices for everything. I will definitely be back soon to get the recommended services done on my car!

EH

Erin Hewitt

Sep 25, 2013

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Today I visited Scott Clark Honda for the first time and was blown away! Everyone was so friendly, but what really stood out to me today was the help from the cashier. I had approached the desk and asked multiple questions about sales. When she couldn't answer me, or get salesman on the phone for me, she walked me up to the front and personally helped me find someone who could answer my specific questions. Erin Hewitt is a wonderful employee and this company is grateful to have her! I will definitely be back in the future!

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Christine Campbell Honda Owner

Sep 25, 2013

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I have my Honda Van serviced at Scott Clark Honda on a regular basis. I appreciate my service technician Jeremy Allison always taking care of things and not having to worry about any of it myself. I feel confident that my van is going to last me several years and I will continue to take it to Scott Clark Honda for service and repairs.

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5 great kids

Sep 25, 2013

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Scott Clark Honda is great! Jimmy Bass makes dealing with repairs easy and bearable! Thanks!

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Billy

Sep 25, 2013

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I had an excellent experience with Jeremy Allison. He was very knowledgeable and polite. I would highly recommend him.

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Haley

Sep 25, 2013

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Jeremy Allison is the best in the business. I would highly recommend him to anyone.

KH

Kim Harden Honda Fan

Sep 25, 2013

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I have had my car and van serviced several times at Scott Clark Honda. My service technician Jeremy Allison is always very thorough and informative . The repairs and/or maintenance work are always top notch. I also bought a used car in December and I appreciate Jeremy going the extra step to check with the used car department to find me a reliable and affordable Honda Accord. I will definitely continue to have my vehicles serviced at Scott Clark Honda.

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nunnally2007

Sep 24, 2013

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Trevor was so helpful. I knew how much the service would be and no hidden cost! I've been to dealerships that would charge me extra because I'm a girl. The dealership is quality!

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thuynh8

Sep 24, 2013

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I took my TSX to be serviced at Scott Clark Honda and I had great service! The staff is friendly and the technician, Billy K, took great care of my car. Thanks guys!

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A12345

Sep 24, 2013

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I am very pleased with the service I received at Scott Clark Honda and service technician Trevor. He accurately figured out the issue with my car and had it running like new. Have not had an issue with my car thus far and would highly recommend him!

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smoore7896

Sep 24, 2013

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I would like to take the time out to say that your cashier at Scott Clark Honda was very enjoyable and happy to help when I was checking out. I really appreciated it. She made my experience at Scott Clark as best as it could possibly be.

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HannahBeau253

Sep 24, 2013

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On my most recent trip to Scott Clark Honda, I went to the service desk to ask about rates and information. Erin was working and was very polite. She quickly gave me all the information I needed. She smiled and used eye contact, which is often rare in our society. Even though she is simply a cashier, I could see that she has real potential.

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Ktcrazy8

Sep 24, 2013

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Wonderful staff, very friendly and helpful. Any questions I needed answered were answered in a professional and timely manner. Would recommend dealership to friends and family.

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Umlauren

Sep 24, 2013

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Overall great experience. Every one was very nice and helpful and got me what i needed quick. The cashier Erin Hewitt was very friendly also

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KateLeasure

Sep 24, 2013

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Very good service. I was definetly treated with respect by the workers there. I felt comfortable with my surroundings. I asked questions alot, and they were answered thoroughly

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CallieKat

Sep 24, 2013

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Andrew helped me pick out the right tires for my Chevy and provided me with the best price available. He is very knowledgeable on all aspects of any car.

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nuprotocol

Sep 24, 2013

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I'm extremely picky about who I let work on my Acura RSX-S, but Billy Keo really took care of me. Billy was extremely informative, patient and has great attention to detail. I live 30mins away and will drive to Scott Clark to just request him. Highly Recommended

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lkwalker13

Sep 24, 2013

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Taylor was a great salesperson very nice would definitely come back just because of her. She knew everything I ask had the car I wanted the best time I have ever had buying a car

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Robyn720

Sep 24, 2013

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My experience went really well. The first person to greet me when I walked in the door was Erin Hewitt. She is fantastic at her job. When I went there I was looking for a used Toyota corolla S. I did not get one but I would definitely go back I had a really good experience.

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soccer fan

Sep 24, 2013

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I love Scott Clark service department. Jimmy Bass takes great care of me every time I come in.

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LynetteSmith

Sep 24, 2013

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David Rucker is the best salesman ever. He was very knowledgeable and friendly. He helped us pick out a car that fits our family. Dave Rucker you go boy!!!!!!'

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Callie Kat

Sep 24, 2013

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Andrew Robertson helped me pick out the right tires for my Chevy and provided me with the best price available. He is very knowledgeable on all aspects of any car.

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Jdmtuner

Sep 24, 2013

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I came in for a routine oil change and while I was waiting on my car to get done I spoke with Erin Hewitt in sales. She was very sweet and polite to me and also very respectful in conducting business with me. I really appreciated her good morale and great attitude

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Dan D

Sep 24, 2013

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great expierence everytime. Jimmy Bass has been very professional and easy to talk to everytime.

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harding1

Sep 24, 2013

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Conversations with Kelsey Pasley has totally convinced me that Scott Clark Honda has exceptionally Great vehicles and also exceptional service. Scott Clark Honda is far superior to that of other dealerships in the area.This is definitely the dealership that meets exceptional values with both the customer in sales and service. Bobbie Harding

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RSX-S

Sep 24, 2013

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I'm extremely picky about who I let work on my Acura RSX-S, but Billy Keo really took care of me. Billy was extremely informative, patient and has great attention to detail. I live 30mins away and will drive to Scott Clark to just request him. Highly Recommended

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tromano5

Sep 24, 2013

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Jimmy was courteous and knowledgeable. I felt like I was being treated honestly with my issue/repair. He and another service technician worked cooperatively to solve my issue. Teamwork was nice to see.FYI. When you look up Scott Clark Honda you get 4 sites, phone numbers,etc. Needs to be cleaned up with one site. No emails for employee's or managers are located on the sites to be able to communicate with anyone.

AH

Anthony Howard

Sep 24, 2013

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I had a tire blow out on the corner of WT Harris and 74. I told the Scott Clark Honda service department about what had happened. The technician Eric Durand dragged a floor jack to my vehicle and quickly replaced the tire. My vehicle was back on the rode again in only 20 minutes. I am so thankful that I was not stranded.

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Nsokolowski

Sep 24, 2013

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I had a wonderful experience visiting the Scott Clark Honda dealership. I had several questions regarding service on my car. All the people were friendly and efficient. Trevor Branch was very pleasant to work with. He was informative and did an excellent job communicating exactly what needed to be done and why. Overall the experience at this dealer was excellent. I would and will recommend this dealer to my friends.

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Jennifer

Sep 24, 2013

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Erin Hewitt was very polite and sweet as I was checking out for the day. She wore a very bright smile and knew what she was doing. She's the very reason I keep coming back! I love the friendly vibe!

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venishelb

Sep 24, 2013

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I have purchased several Honda's over the years and have been very happy with the quality, value and durability of them!!! Well it came time again to purchase a new Honda for my family, I recently moved to the charlotte area and after some research I took the plunge and stopped into Scott Clark Honda. I was greeted by a Scott Elsenheimer, and to my surprise he was very helpful, honest and pleasant, this took me by surprise as in the past, most car salesman treat me like I am wasting their time! I was immediately impressed with Scott's demeanor and overall pleasantness! He was very knowledgeable and was a no nonsense salesman, which was a very nice change of pace, he answered all my questions and concerns and was not pushy... at all!! I came back a few days later and was greeted and treated happily and helpful just like before. Scott made my decision to purchase a vehicle through Scott Clark Honda a simple one! It was an easy, simple and COMFORTABLE purchasing process, I am now a Scott Clark Honda consumer for the coming years! I highly recommend Scott Elsenheimer if your looking for a new or used Honda!!!!!!

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LKW13

Sep 24, 2013

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Had a great time there had they car we were looking change out my wheels Taylor Walker was awesome very smart girl knew everything I ask just had a great time

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Littlemoon4444

Sep 24, 2013

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I went in on a Thursday to look at a used civic and worked with Robert. He was fabulous he worked really hard to get me a great deal. I also spoke with Kelly is accessories who was absolutely fabulous. She helpede customize and protect my investment. Overall I am very happy with the service and love my new car.

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gabriella zubiate

Sep 24, 2013

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service visit great and very good service diane did a great job in getting us in and out very pleased

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goinsane007

Sep 24, 2013

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I dealt with Steve on the internet, then set up an appointment to go view the Honda Accord that I was interested in buying. Steve called and talked to me on the phone, as well as several emails. I went to the dealership and talked to Steve in person, and test drove the car. He was an excellent talker, was very knowledgeable about the Honda, and answered all of my questions, and really made me feel right at home. When the time came to "talk numbers", he was very receptive to what my budget would allow, and also listened to what I was expecting from my trade. He worked very hard with me and the finance department to get me close to or exceed my expectations about both my trade and my new car purchase. It was an extremely easy process and I enjoyed meeting him and talking to him. I also did my homework beforehand on the Honda Accord, and alot of internet research was done concerning the dealerships that I was considering for my purchase. By far, Scott Clark Honda was the dealership of choice for me.

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Dickson

Sep 24, 2013

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appreciate Diane getting me out so quick and on short notice.

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crukus

Sep 24, 2013

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I have visited Scott Clark on a few occasions for both my '98 Prelude and '02 S2000. The tech I have used and will continue to use is Billy K. I have had the misfortune of using other shops to work on these cars, but Billy K has the knowledge and skill that far exceeds what I've seen from any other shop or dealership for that matter. I will not take my cars anywhere else as I am confident that Billy K's ability to diagnose and correct the problem in a very effecient manner cannot be duplicated elsewhere. I have recommended Billy K to several office employees and family members and will continue to do so in the future. I have no doubts that between Scott Clark's amazing customer service and tech work performed by Billy K, there will be no shortage of customers! Thank you! Thank you!

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UofMFan

Sep 24, 2013

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Tim Fox was very helpful and listened to what I was looking for and communicated the process in which I needed to do to complete a sale. I liked that I didn't have to spend all day at a dealership finding and purchasing a car.

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laboone74

Sep 24, 2013

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Kelsey was very helpful and professional in showing me details about my cars accessories. She delivered my car in a timely fashion and made sure all my questions were answered. I would defiantly recommend Scott Clark Honda to all my friends and relatives.

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Bill Harden

Sep 24, 2013

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Jeremy Allison was great, he was accurate, courteous and very pleasant. I recommend him to all my friends and family.

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Adamsw

Sep 24, 2013

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Kaci Sanderson showed excellent customer service and was very knowledgable. If I decide to purchase a vehicle I will absolutely come back to this dealer.

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Proudaccordowner

Sep 24, 2013

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I purchased a car there about 2 weeks ago and was not able to purchase any accessories at the time for my new Accord. Today I went back and Kelly Alvaran went over the demo with me again and I ended up purchasing a few things from her . She was very helpful and super nice , very good customer service !

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hrddto

Sep 24, 2013

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The dealership and Eric Perryman worked hard to meet my price target. No pressure; great experience! I will definitely shop at Scott Clark Honda again.

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Tony

Sep 24, 2013

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I had the pleasure of being taken care of by Mr. Jimmy Bass, Service Advisor. His attitude and integrity when dealing with me were appreciated. He and another advisor worked together to take care of my issue. Teamwork was obvious.

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Jbidencope

Sep 24, 2013

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Jimmy Bass gives the best service of any employee I have ever dealt with at a car dealership! He is a gem and goes above and beyond every single time. In this day and age, it is rare to get customer service like this! I greatly appreciate it!

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Lynette smith

Sep 24, 2013

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My experience at Scott Clark was impeccable. David Rucker assisted me. He very was knowledgable. He was very nice and polite. I'm so thankful to David Rucker for helping us find our dream car.

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theguywhobuyscarsswag

Sep 24, 2013

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I bought a new car here recently and I just had a great experience. Everyone was really helpful and friendly. I'm sorry to the salesperson that helped me but I forgot your name. When I was checking out though the cashier was really friendly and I remember her well. Erin was her name. She was very polite and just seemed like she loves her job.

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Cora

Sep 24, 2013

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While in Charlotte visiting friends I needed general service and the oil changed, I was very pleased with Scott Clark Honda and with the young man (Trevor Branch) that took care of my car, everything was done in a timely manner and we where able to go about enjoying time with our friends.

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Coleman803

Sep 24, 2013

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After my first car buying experience, I was extremely skeptical of car salesmen and thought they were all out for their bonuses! I was pleasantly surprised that Dave took the time to see what actually best suited my needs considering that I was wavering between buying and leasing. He didn't just try to get me into what would have been a "quick deal" for him. I thank him for being honest with me and making sure that I didn't regret my decision later. I will definitely be going to him for all of my automobile needs!

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Kay

Sep 24, 2013

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I was very pleased with my experience at Scott Clark Honda. Trevor Branch assisted me in getting my oil changed in my Honda along with letting me know of a nail in my tire. I was so glad he noticed it because I am always worried about getting a flat tire. I had him fix that right away. Getting both things done to my car and getting me back on the road in a timely manner with excellent.

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FerranteMalloy

Sep 24, 2013

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Very good dealership. Spoke with David Rucker (dealer) very informative, knowledgable with the inventory and does all he can and beyond to help get you in a car. Very friendly environment!

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NA

Sep 24, 2013

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I want to take a moment to say Thank you for Diane Boggs - to work me into the service schedule. I was going on a hunch something was not quite right with my car and turns out the transmission is the issue. Diane - scheduled an appointment for me and within a couple of hours,the toruble shooting began - she also helped me work thru my insurance claim etc. Thank you!

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Samibaby562

Sep 24, 2013

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Great service, great people, affordable, awesome, never seen such great customer service. I would definitely recommend Scott Clark Honda to my family and friends, go there!!

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Carla G

Sep 24, 2013

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I have had my car serviced at Scott Clark Honda a couple times and have always had great service. Scott Hall is always so nice and professional. He makes it a much more pleasant experience, so I always make sure I schedule my service appointments with him.

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QuinBrown

Sep 24, 2013

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I love going to this Honda Dealership. Usually when I go to get my car serviced it isn't a pleasant experience due to over zealous service workers who like to take advantage of people. However, I have never gotten this feeling from Scott Clark Honda. Mr. Louis James is a great service associate and he takes the time to educate me on everything without any pressure. I am new to Charlotte and live across town, but the travel to this dealership is definitely worth the peace of mind.

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#1nascar dad

Sep 24, 2013

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had a wonderful experience with Jeremy! Truck fixed in timely manner,more importantly with concern and polite correspondence.Professional in every aspect of his job!

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Malyssa910

Sep 24, 2013

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I bought a used car from Tim Fox and he was ever so helpful. I got a great car, a great price and am very happy with the way everything turned out. No pressure, no rushing me, but he genuinely cared about me and my daughter getting a good car and a good value. I would highly recommend Tim Fox (and already have!) to all of my friends.

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cristi martinez

Sep 24, 2013

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my visit was great and diane took care of me,very happy with service will be back.love my car.recommend others to come here

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Rd123

Sep 24, 2013

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Love the service department and Jennifer Is great at her job. I will only service my vehicles at Scott Clark Honda and with Jennifer.

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Yankee_Belle

Sep 24, 2013

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My 2 Hondas (Prelude and S2000) are my pride and joy and I will not take them anywhere else but Scott Clark Honda. The customer service is excellent and Billy K is in a class by himself. While both the Prelude and S2000 are no longer in production, their engines and overall maintenance in general is unique and can be a challenge for an untrained tech. Billy K has done every major service possible on the Prelude and my 15 year old car now runs better than ever. Billy K also tends to the needs of the S2000 and I am confident that I will not find a tech anywhere else with the talent, skill, and efficiency that Billy K possesses. I plan to have both these cars for the next several years and I know will Billy K in my corner, that won't be a problem at all! Customer service is always courteous, prompt, and very pleasant to work with. Thank you Scott Clark for hiring such a wonderful team of people!

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B. Ruesch

Sep 24, 2013

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Your service department is top notch. Jimmy Bass is the best and keeps me coming back. Thanks Jimmy!

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A. Brown

Sep 24, 2013

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Jennifer Flake is an exceptional service consultant. I have had many conversations with her over the course of two years or longer. She always has a positive attitude and a smile on her face. She listens and understands our car needs and the importance of having a reliable vehicle.

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Shane

Sep 24, 2013

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Jennifer Flake always gives us great customer service in the service department at Scott Clark Honda. We love the dealership and will always purchase and service our cars there.

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BRENDA GLADSEN

Sep 24, 2013

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GREAT EXPERINCE.QUICK SERVICE.DIANE WAS GREAT.WOULD RECOMMEND THIS DEALER.BEST SERVICE.FAST AND QUICK

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Lauriehughs

Sep 24, 2013

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I previously purchased a car at Scott Clark Honda a while back and my phone was working perfectly fine with the Bluetooth until one day it disconnected itself, I wasn't sure how to solve the problem so I returned and Kelsey came out to my car with me and solved the problem immediately. She is very knowledgeable and knows how to do her job very well.

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Jennifer Flake

Sep 24, 2013

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She was so sweet to me. She told me the truth and did not feed me a lot of "lines". I would go back to her.

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Brenda Posey

Sep 24, 2013

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Jennifer is very friendly and knowledgeable. We bring all of cars to her and she keeps them in tip top shape. We love Scott Clark Honda!

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debz

Sep 24, 2013

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Came in to Scott Clark Honda to have my Civic serviced and was very pleased with the tech Trevor Branch. New to this area and will return to Scott Clark.

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SassyDIVA247

Sep 24, 2013

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Louis James is awesome!! Go to Scott Clark Honda and ask for him for your service needs...he's the BEST service advisor. Louis is very thorough and always pleasant, knowledgeable, and honest. He always gets the job done :)

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Hannah Morris

Sep 24, 2013

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From the time I pulled in the service drive I was taken care of. My service rep was Jeremy Allison, he always takes care of our vehicles. I would recommend Jeremy to anyone who wants to be treated honestly.

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Scott C

Sep 24, 2013

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"i love Scott Clark Honda service department! Jimmy Bass takes great care of me every time I come in!"

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CC803

Sep 24, 2013

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After my first car buying experience, I was extremely skeptical of car salesmen and thought they were all out for their bonuses! I was pleasantly surprised that Dave took the time to see what actually best suited my needs considering that I was wavering between buying and leasing. He didn't just try to get me into what would have been a "quick deal" for him. I thank him for being honest with me and making sure that I didn't regret my decision later. I will definitely be going to him for all of my automobile needs!

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BenB

Sep 24, 2013

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While looking around for cars, they have the best selection for a great price. My best friend just purchased a brand new honda and absolutely loves it. Makes me want to go out and get one. Not only are the cars great, the employees are fantastic. Kelsey Pasley is an awesome employee, super nice and does great at her job! She definitely make the company look great with her outstanding performance.

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R&I G.

Sep 24, 2013

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We recevied excellent service from the technician, Jimmy Bass, servicing us today! Definitely will return.

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LadyQuin

Sep 24, 2013

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Louis James is by far the best service consultant I have ever had. He was a pleasure to work with and very knowledgeable. More importantly, he took the time to explain the services and gave recommendations without any pressure. I truly appreciate his honestly and will definitely be back to work with him again.

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14CRV Owner

Sep 24, 2013

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I love Scott Clark Honda , one of the best car dealerships i have ever been to. I purchased a 14 CRV and could not be happier with it , I also purchased various accessories from Kelly Alvaran . She was very nice and very knowledgeable about all the add-ons.

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Stephanie

Sep 24, 2013

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Didn't end up buying a car but that didn't stop the employees from treating me with the utmost respect and kindness! An employee named Erin Hewitt helped me no matter how obnoxious I got without complaint. She had a delightful smile and amazing attitude! Loved this car buying experience much more than most

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Family2354

Sep 24, 2013

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I wanted to let you know that Taylor Walker was more than helpful and nice. She was very patient with me and answered all questions fully.

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Blessed2

Sep 24, 2013

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Your internet sales assistant, Victoria McCleave was more than helpful and informative regarding your current inventory.

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Ashley Rani

Sep 24, 2013

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I was in there recently and received wonderful costumer service from Erin Hewitt. She is very polite and wonderful at her job.

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amberd

Sep 24, 2013

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I very much enjoyed my experience at Scott Clark Honda, the thing that stood out the most to me was my delivery process with Kelsey. She was very precise and clear about the entire interior of the car and made me feel welcome to call her or come back with anymore questions.

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andrew1121

Sep 24, 2013

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Kelsey gave me a very thorough delivery of my new Accord. She patiently worked with me and helped me to manually put in speed dials since my phone was not compatible to import my phone book to the car. I appreciated all of her hard work and patience

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Tiffc

Sep 24, 2013

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Scott Clark service dept. is awesome! Jimmy Bass takes great care of us every time we come in!

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HondaFinatic

Sep 24, 2013

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Nowadays it's very hard to receive exceptional customer service, but the crew here at Scott Clark Honda has nailed it ! Kaci Sanderson was especially helpful with all that I needed, very pleasant young lady she is a great addition to your staff!!

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Ms CT

Sep 24, 2013

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It's not often that you visit a car lot and come across a salesman with personality, knowledge and the ability to be compassionate and funny all in one. David Rucker was a great help and this young man made the experience of seeking a new car less stressful. More lots need people like this.

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Denise Kennedy

Sep 24, 2013

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I recently purchased my new CR-V from Scott Clark Honda. Greg Butler showed me all the trim available and even the previous year as a comparison. After a few test drives I fell in love with the right trim and the right color. The dealership did not have the color I wanted so a few days after I left Greg called informing me of the arrival of my new vehicle. The buying process was simple and I really felt a sense of comfort from Greg with my buying decision. A few weeks later I experienced issues with my radio. Eric Durand took the time to explain to me how each feature worked and how to setup my phone connection to the vehicle. It really meant a lot to have someone take their time to show me and not just turn me down. I highly recommend this dealership!

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Lacymarie

Sep 24, 2013

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Awesome place very friendly loved my salesman Tim fox he was patient and made me feel very comfortable would defiantly recommend and go back !

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Dianne

Sep 24, 2013

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I have used Scott Clark for service on my Honda Civic. I use the same mechanic Eric Durand. Eric has always been great about staying on top of my cars maintenance (even when I haven't been). It is great to know all the required service maintenance needs were addressed. I highly recommend this dealership and for service, Eric Durand

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jhh

Sep 24, 2013

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Friendly, professional, all-around exceptional service. Miguel was fun and easy going and really made it a great experience. Couldn't have asked for more!

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caharrell

Sep 24, 2013

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From the initial e-mails and phone calls to set an appointment time, through the price negotiation and trade-in appraisal, to completing the necessary paperwork and accepting delivery, this was as good an automobile buying as I have experienced. Larry Carillo, my sales rep., was a pleasure to work with. There was absolutely no pressure and the negotiations went easily. Brian Martin moved smoothly and efficiently through the myriad forms required to purchase a new automobile these days and Victoria McCleave and Kelsey Pasley made certain I had at least a rudimentary understanding of the technology features on my 2014 CR-V AWD EX-L with Navigation. Throughout the purchase and delivery process it was evident that customer service is everyone's first priority at Scott Clark Honda. Thank you for an entirely enjoyable experience.

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LoveMyHonda

Sep 24, 2013

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I am very pleased with Scott Clark's service. They don't force you to make a commitment. They inform you about the vehicle, they let you think about your options and come up with your own decision, and they answer your questions honestly. Eric Perryman is such a great sales person.

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giavanna0413

Sep 23, 2013

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Kelly and jimmy made my experience at Honda probably one of the best. Jimmy gave me excellent customer service while servicing my car and Kelly is the nicest and most considerate person I've ever met at a car dealership. Thanks Scott Clark honda!

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Tiffc

Sep 23, 2013

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We bought a car from Scott Clark Honda in July. It was a great experience and non-stressful. The service dept. is great as well. Jimmy Bass takes great care of us whenever we come in!

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zinaam

Sep 23, 2013

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Mr. Steve Beck is a decent professional salesman. He was the only reason that I bought my 2013 Honda Accord V6 from Scott Clark.Make sure to ask for him personally.

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BillBellamy

Sep 23, 2013

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I decided to stop by on a sat. since I had they day off cause I been considering trading my car in for a Honda coupe or SUV. but when i got there it was kind of busy & i had somewhere to be in the next half an hour & at the front desk a woman named Kaci Sanderson gave me the best customer service I had in while I waited to be assisted she didn't just greet me with any old greeting she actually asked questions about my needs before a salesman got to me & I really appreciated that a lot

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Tvanjohnson

Sep 23, 2013

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Thanks Dave for all your help. You were very helpful with assisting me with a car. We need more honest people like yourself to help.

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Addiegirl82523

Sep 23, 2013

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When I visited scott Clark Honda, I received excellent customer service from a girl named Erin. I will be referring my friends and family to that location.

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Monica27

Sep 23, 2013

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Erin Hewitt was very sweet and sincere. She helped a lot and always had an encouraging attitude. The atmosphere was great.Thank you for your service Erin!

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Trentoneal

Sep 23, 2013

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Everyone was very nice and helpful. Miguel and Randy helped a lot. We are very pleased with out purchase and would recommend Scott Clark Honda to anyone.

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DaddyChild

Sep 23, 2013

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David Rucker is a very good salesperson. He has alot of knowledge in car the product that he is selling. David customer service skills are good too.

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Magichours

Sep 23, 2013

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I came into last week to get some service done on my car and was absolutely impressed. I was referred to this dealership by a good friend of mine, and can I say that I am so glad I took her word. Jimmy Bass was my adviser and was extremely helpful in explaining what I needed done to my car. He used a lot of hand gestures to make sure I really understood what parts he was talking about (which I needed, since I know little to nothing about cars). He also made sure to keep me updated while they were working on my car. When it was time to go and got up to the cashier, I was astonished by how friendly their cashier was. I was told her name was Kelly by one of the other employees, and would like to make it a point to get her wonderful customer service recognized. She was very friendly, personable, and genuinely seemed to enjoy working with each individual customer. It might not be much, but she had one of those personalities that sticks with you and puts you in a good mood. I will DEFINITELY be coming back here for my service in the future!

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LEH321

Sep 23, 2013

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Loved working with Dave. He responded to my Internet inquiry. We were able to discuss price and inventory before I drove in from out of town. No surprises when I got there. As a bonus I got a great trade in value for my old pilot. Dave was helpful and not pushy. Recommend this dealer and Dave.

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DianneTravers

Sep 23, 2013

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I gave this dealership a great rating as my experience there was great. Specifically, Eric Durand. Eric takes care of all the maintenance on my Honda Civic. He is extremely thorough and lets me know when recommended service is needed. If I've needed parts they have always arrived in a timely manner. Eric always gets me in and out in no time. He does great work.

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Lacymarie7

Sep 23, 2013

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Tim fox is awesome very patient understanding and very friendly he made coming is easy and hassle free . I would recommend going to Scott Clark Honda.

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caharrell

Sep 23, 2013

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From the initial e-mails and phone calls to set an appointment time, through the price negotiation and trade-in appraisal, to completing the necessary paperwork and accepting delivery, this was as good an automobile buying as I have experienced. Larry Carillo, my sales rep., was a pleasure to work with. There was absolutely no pressure and the negotiations went easily. Brian Martin moved smoothly and efficiently through the myriad forms required to purchase a new automobile these days and Victoria McCleave and Kelsey Pasley made certain I had at least a rudimentary understanding of the technology features on my 2014 CR-V AWD EX-L with Navigation. Throughout the purchase and delivery process it was evident that customer service is everyone's first priority at Scott Clark Honda. Thank you for an entirely enjoyable experience.

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trayco

Sep 23, 2013

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Very friendly and helpful people. Being greeted with a smile makes it more relaxing and comfortable to shop . good selection of cars and knowledgeable people

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Ashcar3

Sep 23, 2013

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This dealership was very friendly and helpful! They took the time to explain exactly what was wrong with my car. As someone who doesn't know much about cars I really appreciated his patience.

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vickibalfe

Sep 23, 2013

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I have now purchased 2 Honda Odyssey's from Steve Beck at Scott Clark Honda. I had done a lot of research on the Odyssey, when I went into Scott Clark Honda to purchase my first Odyssey, Steve Beck was very helpful and answered any questions I had. I actually left the first time I went in to Scott Clark Honda, he was very nice and didn't pressure me to stay or try to talk me into purchasing at that moment. I went to visit another brand and was pressured and felt very uncomfortable. I immediately returned to Scott Clark Honda and worked with Steve Beck and purchased my 2012 Honda Odyssey. This past June I returned to Scott Clark Honda and worked with Steve once again to trade my 2012 and purchase my 2013 Honda Odyssey. Everyone was wonderful to work with and I can't wait to go back in the future to purchase another Honda vehicle. Thanks for everything Steve. Vicki

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niki2

Sep 23, 2013

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I want to say that when I came to Scott Clark Honda looking for a vehicle I was scared Eric Perryman was great he worked with me and was real and up front. I left the dealership with the cars of my dreams. It was a great experience and I would recommend this company to anyone looking for a great deal.

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Kassibby

Sep 23, 2013

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Erin Hewitt was so helpful, and friendly, she also helped me understand the exchange program and how everything worked. She was incredible, and I hope she's there everytime I go. She's a great cashier !

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Mitsuboy

Sep 23, 2013

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I had a rattle coming from the rear and I brought it to Scott Clark Honda. I was greeted immediately, and I explained the rattle. The service tech Eric Durand took me for a ride and I pointed out the rattle, within 30 minutes he had found the reason and fixed it. I would highly recommend this place and that tech.

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Aileendz

Sep 23, 2013

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I recently upgraded my 2012 Honda Accord LX for a 2013 Honda Accord thanks to the amazing Robert Van Alstyne and his assistant David Goldsmith. As soon as I walked in the service was excellent, never pushy and very cordial. After narrowing down what I liked they made it happen. I literally couldn't of asked for a better salesperson, he has a great energy, positive attitude and was very professional the whole time. They genuinely enjoy their job and did everything they could to help me out. The day after they followed up with me to make sure everything was okay which was definitely a plus. I absolutely love my new car and I am a very pleased customer, I would recommend them to anyone.

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SaintGee1

Sep 23, 2013

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David Rucker is an awesome salesperson who really seeks to help the customer in selection and service. Truly would recommend him to my friends and associates. rate him as a 5 star.

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Haileem18

Sep 23, 2013

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I just recently bought a car here, Kelsey who delivered my car was so helpful! She even set up my iPhone to hook up with my radio! I highly would reccomend Scott Clark. This was my first car I ever bought, I'm definitely going back!

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ginakrost

Sep 23, 2013

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Scott Eisenheimer is an excellent salesman. There was no pressure and he was very approachable. I started my search online and was prompt to reply to my questions. I got a price over the phone ( the way I like to buy all my cars ) then went in to the dealership to finalize the deal.

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Marshallk28

Sep 23, 2013

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Jennifer was an excellent help and answered every question I had. She made my experience very enjoyable. I would recommend this dealership to my friends!

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miameadows

Sep 23, 2013

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Miss Pasley was very helpful with showing the interior of the car and made me feel very comfortable. I hate asking people questions because they usually look at me like im not very smart but she was very nice to talk to & respectful. Great employee!!

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ibdonnie

Sep 23, 2013

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Victoria McCleave is selling me a 2014 Honda Pilot Touring 4WD. I am moving from Charlotte, NC to Reno, NV. My intention was to purchase my Pilot on moving to Reno, but Victoria changed that idea. No one at Reno's Honda dealership is showing any interest in selling me a Honda other giving me their card. My first contact with Victoria was a pleasant experience and she is staying in touch with me though I am in Reno, NV. I told her I would not purchase my Pilot until January, as I told the Reno sales person, when I arrive back in Charlotte. And, I was planning to purchase my Pilot in Charlotte, if I stay, or Reno, if I move. That did not deter Victoria. She is staying in touch with me with a happy-smile on the telephone and my email. She is a joy and has sold me a Honda Pilot. I am pleased. Best sales person ever and I am a 69 years old skeptic.

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Hearn722

Sep 23, 2013

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My experience with David Rucker at Scott Clark was by far the best experience I have ever had with a dealership. It was very personable and I felt like he cared about the end result.

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bekayem

Sep 23, 2013

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David was nice to work with.Thanks for a very positive experience. Hopefully, I look forward to doing some business with you in the future

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wdfmidevil

Sep 23, 2013

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Erin was very helpful in describing to me some work that was done to my car. It was hard for me to understand why the work needed done, but she was personable in explaining the damages that could be done to my car if i continued to drive it unfixed. She also took the time out of her already busy work schedule to go in depth with the details. I think she is definitely a person that any dealership would be honored to have. Thanks goes to Ms Hewitt on her excellent customer service and warm hearted smile.

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mnepps

Sep 23, 2013

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David is great keep up the good work!!! His professionalism is AWSOME from start to finish, and his follow up was outstanding and to be recognized.

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jac18

Sep 23, 2013

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Scott's friendliness, professionalism, and knowledge of his product were the primary reason we bought our Civic from Scott Clark. We were considering other brands but Scott made the difference.

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JewelisCool

Sep 23, 2013

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I've visited this dealership several times and have always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service advisor. He's great, tells it to me staright, and while he does give suggestions, he has never tried to pressure me to purchase more items/services. For as long as I live in Charlotte, this is my spot!

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lrrncry

Sep 23, 2013

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I had an unusual need from any car I purchase: that I could fit a large musical instrument in it. Scott was extraordinarily patient with me as I looked at various models of cars with tape measure in hand. He was also extremely helpful in finding models on the lot that might fit my needs. When I needed a ride home from the dealership, Scott was kind enough to drive me in the dealership shuttle-car. I would definitely recommend asking for Scott when you're interested in any vehicle from the dealership where he works.

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amhill9

Sep 23, 2013

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I like scottclarkhonda. It was by far my favorite car shopping experience to date. They have really good customer service and Kelly Alvaran was very helpful to us and showed us all the accessories .

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sarahmaegraphite

Sep 23, 2013

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I had a wonderful experience with Scott. He was very helpful and patient with all of my questions and concerns. It was the best experience I have ever had at a dealership.

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Vicki B.

Sep 23, 2013

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I have now purchased 2 Honda Odyssey's from Steve Beck at Scott Clark Honda. I had done a lot of research on the Odyssey, when I went into Scott Clark Honda to purchase my first Odyssey, Steve Beck was very helpful and answered any questions I had. I actually left the first time I went in to Scott Clark Honda, he was very nice and didn't pressure me to stay or try to talk me into purchasing at that moment. I went to visit another brand and was pressured and felt very uncomfortable. I immediately returned to Scott Clark Honda and worked with Steve Beck and purchased my 2012 Honda Odyssey. This past June I returned to Scott Clark Honda and worked with Steve once again to trade my 2012 and purchase my 2013 Honda Odyssey. Everyone was wonderful to work with and I can't wait to go back in the future to purchase another Honda vehicle. Thanks for everything Steve. Vicki

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HarveyCohen

Sep 23, 2013

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The manner in which service writers have handled me in the past has been satisfactory. One, however, has been exceptional. Her name is Diane Boggs.What makes her exceptional is her attitude, her concern and her demeanor which is very friendly but professional. I will continue to bring my car to the dealership for service for two reasons: the quality of service and Diane Boggs.

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Dirty D

Sep 23, 2013

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i love Scott Clark Honda service department! Jimmy Bass takes great care of me every time I come in!

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3kGT lover

Sep 23, 2013

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I went here for a server vibration expecting to pay a lot. It ended up being two used tires I bought a month ago, they said the tires was cupped. I ended up getting four new tires and a free balance. I would recommend this place and the tech Eric Durand. He took the time to show me the problem area and was very professional.

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Sunshine Hampton

Sep 23, 2013

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For the first time ever in my car buying life I did not feel like I was being taken advantage of. David Rucker made each and every step of the process comfortable, informative and most of all truthful. I was extremely thankful that David is still one of the good guys that actually focuses on the customers needs and not his own. I will make my next purchase with David for sure.

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Anthony G

Sep 23, 2013

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David Rucker did an outstanding job assisting me and my daughter.

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Maricela Ibarra

Sep 23, 2013

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I would like to inform some one that Erin Hewitt is a very polite young lady. She know exactly how to be respectful and sophisticated. She is by far one of your great employees

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Shelby

Sep 23, 2013

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I had a really great exprience buying from Scott Clark Honda. I would highly recommend it. I was sent there by Jennifer Meckola.

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Donnie

Sep 23, 2013

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Victoria McCleave is my best sales person ever, and I am a age 69 skeptic. From the beginning she stayed in touch with me through phone and email messages even though I told her I would not buy my Honda (and I told her I was looking to buy in Reno) until January 2014 because I am in Reno, NV for four months. Victoria is a joy to work with, and she has built my confidence in Scott Clark Honda as a dealership, my first purchase from Scott Clark dealerships.

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FRANK HOLLYWOOD

Sep 23, 2013

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David Rucker is AWESOME, the best salesman I ever had!!!

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BSM

Sep 23, 2013

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David Rucker is an awesome salesman, go David!! I would recommend him to anyone who's in the market to buy a vehicle.

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LaSonya Ford

Sep 23, 2013

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I have always felt like buying a car is a total nightmare. They run several ads on televisions and radio about good credit, bad credit, no credit (WE CAN HELP!!!) and when you get to the dealership you sit, you give all your information, you pick out a car, you sit some more, you sometimes go out and test drive the car and then sit some more. And then "FINALLY" they come in with the paperwork and the "LOOK" and say "I'm sorry we will not be able to approve you at this time, But do you have a co-signer??? (Funny) Because after all this sitting and waiting...My thoughts are always not good at this time.... But after getting to know David Rucker, His experience,expertise and sense of humor changed the way I feel about salesman. He is one of the best salesman ever!!!

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Mrs Walker

Sep 23, 2013

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I came to Scott Clark Honda looking for a Honda Accord. David Rucker was great person to work with. Great dealership, great experience.

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A.G

Sep 23, 2013

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They definitely stand out in customer and service. They have exceptional friendly staff who are so fun and care about attending all of your needs. It definitely helps with the buying/selling experience.

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Felicia

Sep 23, 2013

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I absolutely hate buying cars...the whole experience has always been just dreadful but David Rucker made that experience very different for me. He did a great job listening to my needs and searching hard for a car that would fit within my budget and meet all of my criteria. He truly made the experience far more delightful than expected.

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Drummer79'

Sep 23, 2013

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I had a chance to visit with David Rucker and he was very professional and helpful in my search for a new vehicle. Great guy!

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JewelisCool

Sep 23, 2013

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I've visited this dealership several times and have always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service advisor. He's great, tells it to me staright, and while he does give suggestions, he has never tried to pressure me to purchase more items/services. For as long as I live in Charlotte, this is my spot!

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KimO

Sep 23, 2013

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Brandi the Receptionist is so sweet and caring. She was very helpful, answered all of my questions and steering me in the right direction :) Thank you Brandi Y.

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John

Sep 23, 2013

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My first time at Scott Clark Honda and Diane welcomed me right on in and took really good care of me. I've always appreciated excellent customer service. Scott Clark Honda rocks and so does Diane!

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Bad credit but they got me approved.

Sep 23, 2013

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Great experience! Though it was a busy Saturday and we had to wait a little I was treated very well by the entire staff. I was nervous due to having bad credit from a divorce and BK but Brian Martin was able to get me into my new Honda at a GREAT rate considering my very poor credit. He provided his business card with his cell and followed up with me on every question I had and assisted me with getting the things I needed to the bank. Thank you for taking your time and making sure I was able to get approved and helping me through the process because I had a bad experience with another dealer who said I was approved and 6 days later told me to bring the car back or $3000 cash which I didn't have so they took me out of the car. When you go to Scott Clark Honda make sure to ask for Brian Martin and tell him Susan with the not so great credit referred you, he will remember me because I was so nervous lol. I would have rated them Excellent overall but I did have to wait awhile but I'm very happy I did:)

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Breesman

Sep 22, 2013

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Best car buying experience ever! I can't think that there exist a better dealer with better associates than what we had the privilege of being in the presence of. We couldn't have asked for some one better than Robert, going out of his way and sacrificing his evening plans to stay late and help my family get into the right car. Not only was he considerate and pleasant, but he's a likable person and genuinely enjoys making people happy. I left with a smile on my face and a great deal of respect for Robert and what he does for people everyday.

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tojolly

Sep 20, 2013

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Tim Fox is an amazing salesman. He made sure that I had everything I needed and much more. He always came back to check on me during times that I had to wait. He did everything within his ability to provide me with the information I needed to make a well informed decision. I felt comfortable and at ease and not pushed. I would go to him again and again.

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bvanetten

Sep 19, 2013

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Rob was wonderful to work with. He contacted me by phone within 10 minutes of my indicating online that I was considering buying a CRV. He gave me quite a bit of useful information over the phone and we agreed that I would come in and test drive a CRV the next day he was working. Great experience at the dealer -- showing me cars, a test drive, and discussing options. After negotiating a deal, I had to run an errand. I told Rob I'd be back in 2 hours. When I returned all of the paperwork was ready for me to sign. I completed the entire paper/financing process in less than 2 hours.I would recommend Scott Clark Honda and Rob Van Alstyne to anyone looking to buy a new car.

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bevjo

Sep 12, 2013

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Everyone I met and dealt with at Scott Clark Honda were friendly, knowledgeable, and willing to go "the extra mile" if needed. I have some previous credit problems and my salesperson, Tim Fox eased my concerns. Tony Lowder, Finance Manager, did a superb job with what it took to arrange my financing and keep my loan payments within the range needed. The entire staff truly was a pleasure doing business with! And I am very pleased with my new car.

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GayleC

Sep 2, 2013

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I have always said that I would rather have a root canal than buy a car. Thanks to our salesman, Jeff Tucker I no longer feel that way. From the minute my husband and I got to Scott Clark Honda Jeff was right there to show us the vehicles that I picked out from the website. We took our test drive in the vehicle that I wanted, from the paperwork to the very helpful Dan the man finance guy it could not have gone any better. I will recommend Jeff Tucker and Scott Clark Honda to anyone who is looking for a great car. I could not be happier with my Honda CR-V EX-L SUV and all the great service that we received.

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mlfb

Aug 31, 2013

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I was in the market for a new SUV and visited several different dealerships. I was about to pull the trigger and my husband wanted me to check out a Honda Pilot. We went to Scott Clark Honda and I am so glad I did. We had a great salesman, Jeff Tucker, who was very attentive and knowledgeable, but not pushy. We visited one dealership that literally ran us off being so aggressive and pushy. Scott Clark Honda was not like that at all. Jeff and his manager Rich were wonderful to work with from start to finish. We bought a new 2013 Pilot and absolutely love it. Got a great deal too! I highly recommend going to Scott Clark Honda and definitely ask for Jeff Tucker.

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BenSkaggs

Aug 29, 2013

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Have really enjoyed working with Jayson Mack. He patiently answered all my questions and made sure that I found exactly what I wanted. He's always quick to greet me and chat each time I come by for maintenance. Thanks, Jayson!

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MBogues

Aug 28, 2013

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My service with Rob Van was great!!!! Great energy, positive attitude and explained everything well. I went to Honda just for an oil change and walked out with a 2013 Honda Accord. I had no intentions on getting a new car, but I love my car now. I am a very pleased customer! Would highly recommend Rob Van!

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shajokennedy

Aug 18, 2013

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We had our vehicle in for service and were introduced to the vehicle exchange program. After receiving information from Robert Van Alstyne, we felt no pressure to purchase, but were provided with a good trade in amount and price on a 2014 Odyssey to replace our 2011 Odyssey. It was a no brainer and the process was made very easy and as painless as can be when buying a new vehicle.

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Mnstark

Aug 13, 2013

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One Saturday my Fiancee and I decided to head to Carrawinds amusement park. On the way to North Carolina to visit the amusement park my car broke down. (A mile from the exit) After getting the car towed to the Honda dealership I was informed that it would need a new engine and cost at least $3,000. I pretty much expected that, seeing how the vehicle had almost 250,000 miles on it. I honestly felt that I got my money's worth out of the car, but I could not see myself paying that much to get it fixed... She was old and beat up pretty bad... After freaking out over how my fiancee and I were going to get home, I was introduced to Mr Robert Van Alstyne. We sat down and started talking about purchasing a new car. Robert took everything and broke it down Barney style. Each car we looked at he told me the pros and cons. He was very straight forward. Thanks to him I bought a brand new 2013 Honda Civic and was back on the road in no time. Everyone a Scott Clark was very helpful and extremely professional. I recommend them to anyone that is interested in buying a new car. Don't forget to ask for Robert.

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gmikeed

Jun 27, 2013

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I really enjoyed working with Tim Black. He was friendly, honest, and exerted no pressure during the 2-3 months between my first visit and when I actually bought a car. That (plus my liking their service department for the past few years) was the main reason that I returned. I looked at one other brand, but as for Honda dealers, I didn't even visit another one. Tim was extremely patient and I would recommend him (and the dealership) to friends.

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carmenfitzpat

Jun 25, 2013

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I gave customer service and friendliness a GREAT because of sales associate, Tim Black, who made my car buying experience worthwhile. Tim exemplified courtesy, excellent product knowledge, AND tons of patience. I will be recommending Scott Clark and Tim Black. My experience with the buyer documents was good. Tony Lowder worked diligently with finance numbers to give me the best deal possible through American Honda Finance. The 4.5 hours I spent in finalizing my purchase was too long and exhausting, but I was given lots of bottled water ;-) Thank you again TIM BLACK! Regards - Maria Carmen Fitzpatrick

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HonCRV

Jun 22, 2013

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We've purchased several Honda cars in the past and as much as we love them, we did not look forward to the negotiating aspect of the purchase. However, our skepticism was quickly diminished upon our encounter with our Sales Rep. Tim Black (aka Timbo). His professionalism is only surpassed by his friendliness and his down to earth attitude. With Timbo's knowledge of the Honda, he created goodwill and trust in us. A real asset to Scott Clark Honda!

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csyfert

Jun 19, 2013

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Timbo was a wonderful salesperson to work with. He made a great deal for me and helped get my two year old son through the process smiling! I would highly recommend Timbo, he was very nice and easy to talk to, as well as being very knowledgable about Hondas in general.

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redsoxlaw

Jun 17, 2013

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I walked into Scott Clark Honda yesterday (Father's Day) planning to take a used Accord on a test drive. While I didn't have an appointment, I had done my homework. One name was commonplace in the favorable reviews I read on the dealership's website- Tim, or "Timbo," Black. And what do you know? The man I had read so much about walked over to introduce himself only a few seconds after we walked in the front door. Only minutes later, we were off on a test drive in the CPO Accord that had piqued my interest. Timbo seemed genuinely interested in us as people from the beginning. Indeed, the buying/trading process with Timbo in the lead was seamless from the outset and I never felt pressured into buying. Despite being away from his kids on Father's Day, Timbo made it seem like our experience that day was the only thing he cared about. Timbo even worked late to see us off in our new Accord. Scott Clark Honda does all the little things right. They offered me a competitive price on my trade-in even though it needs a little work before resale. I was well-hydrated throughout the process and, when I needed a little pick-me-up, Timbo came to the rescue with a can of RedBull. I could go on and on about how impressed I was with this experience. Special thanks to Timbo, Adelaine, Megan, and Taylor.

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miller233

Jun 9, 2013

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Tim Black was very helpful and knowledgeable. He was patient and helped make what is normally an awful experience a very pleasant experence. I recommend Scott Clark for your vehicle needs.

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mattfiss

Jun 8, 2013

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I was very happy with the service received. Tim was very helful and friendly and got me into the car I wanted for the price I needed.

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Odyssey2013

Jun 3, 2013

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Traded in 2004 Odyssey for a new one. After negotiating online we came in to finish the deal. Tim Black was available to help us and take us on a test drive. We ended up being in the dealership longer than we would have liked but Tim made up for it. Overall, great experience and highly recommend buying a car from Tim Black at Scott Clark Honda.

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BrightHomeRun

Jun 1, 2013

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My experience with Scott Clark Honda was excellent and would definitely recommend the dealership. Timbo, my sales man, was very courteous and was very helpful when it came to explaining why the Honda I bought was a smart and safe buy for myself. Timbo went it to depth explaining what to look for so I know the Honda I bought was clean of unreported repairs. I would definitely recommend Scott Clark Honda in Charlotte and Timbo Black for buying your next car.

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bwodyssey

May 31, 2013

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My husband and I had such an enjoyable experience buying our Odyssey today!! Timbo was SO easy to get along with from the start and we felt comfortable asking questions and going on the test drive. The two young ladies were very pleasant and seem to enjoy their work, as Timbo does. There was a lot to take in but these folks were very willing to help in any way!

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Tabatha and Dwain Bryant

May 31, 2013

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First, I have to say that I am a person that despises the process of a vehicle purchase. After my wife and I were disappointed at a dealership here in our hometown we decided to make the trip to Charlotte. The best decision we ever made. I was impressed from the time we arrived til the time we left we our 2012 Odessey. Jason, Arnie, Charles and Dan set the standard for customer service the entire time we were there. We were satisfied with their allowance on our trade in and the final sale price of the Odessey. They were patient and willing through the negotiation and we never felt pressed. Thanks to the entire staff at Scott Clark for a job well done. With the internet age I feel like online reviews have a major influence on where people do business. I cant stress enough how professional and courteous the staff were. I would recommend this place to anyone in a heartbeat. The were GREAT. Thanks to everyone at Scott Clark, Tab and Dwain

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Virdanne

May 29, 2013

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THE REPRESENTATIVE CALLED ME EVERYDAY TO FOLLOW UP ON MY CAR BUYING PROCESS. HE TOLD ME TO BRING WHAT I NEED AND SCHEDULED MY APPOINTMENT ON MY AVAILABILITY. WE WENT TO A DIFFERENT BUILDING WHEN WE WENT TO SCOTT CLARK, THE PERSONNEL IN THAT BUILDING NOTIFIED ROBERT, OUR CAR REP. HE CAME OUT AND MET US IN THE PARKING LOT. HE SEEMED NICE, BUT HE WAS NICER WHEN HE WAS DOING OUR PAPERWORK ( OF COURSE). THE PROCESS WENT SMOOTHLY AND WE LEFT THE DEALER AT A DECENT TIME. ONE MORE THING, HE MADE ME LAUGH WHEN HE SAID THAT I HAVE TO PAY HIM TO TAKE MY BEAT UP CAR AS A TRADE IN. i KEPT MY CAR, RATHER THAN PAYING HIM BACK. :-)

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Neland

May 25, 2013

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From the moment we walked into the dealership, we felt as if we were being helped by a friend. There was plenty of time given to our indecision and a lot of time went into helping us decide. Other dealerships assumed the decision we'd make rather than taking the time to truly help us compare. We left yesterday feeling sure of our choice but not quite ready to commit. When we arrived today, nothing had changed. We were greeted by a friend, the deal was done and we went through an easy process of purchasing the car. Everyone we met was friendly and seemed to be happy to be there as well as happy to help us. Our budget concerns were heard and understood and we truly appreciated that. I would not hestitate to recommend this dealership to a friend.

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ppareja4

May 21, 2013

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My husband and I have been looking for a car for our daughter for about 6 months. She just got home from NC State, finishing her 3rd year, to be home for the summer. She turns 21 next month and has never gotten her license and never really wanted it. Now, she is getting ready to be a senior in college, living off campus and needed a dependable car. When we arrived on the lot, this energetic gentleman ran up to us yelling high five. I point blank told him why we were there and what my finance capabilities were. We proceeded inside where we filled out the loan application, gave us bottled waters and twizzlers, and walked onto the lot to see what was in our price range. Thinking we found a Honda Civic, we test drove, my daughter was very excited, came inside, only to find out it had already been sold. All good though, because Tim looked like he had a light bulb go off inside his head and took us to the far back to show us a car that had not been put on lot yet. To say the least, my daughter had a fit because it was NC State red!!!!! The Toyota Camry Solara was perfect. Then this is where it got crazy because I had told Tim my budget. He kept going back and forth with us and Dan McColl(finance director) til we finally got it to our budget needs. I can't begin to tell you how awesome Tim and Dan were. I hate going to dealerships because you feel so attacked but this was not the case with Scott Clark Honda of Charlotte. I felt like I was the most important client there no matter what the amount was that we spent. Most salespersons want that 20k and up sale but not Tim, he helped us get what we could afford and was there every step of the way. He even called a couple of days later to see how our daughter was liking the car. Kudos to Timbo Black!!!!!!!!! Pam Pareja

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Customers1st

May 1, 2013

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If customer service, satisfaction, and honesty of dealers are high on your priority list in shopping, STAY AWAY FROM THIS DEALERSHIP. I went to the dealership after a call to inquire about inventory. I immediately felt rushed when I walked in the door. Because we were not sure of our choices, we were left standing for several hours to decide. The salesman acted as if he was doing us a favor by showing us the variety of inventory, etc. THAT'S YOUR JOB! Salesman went on to tell me, "I don't have to sell you a car"...really? Why are you clocked in?Because we liked the car (not the team), we decided to move forward with the purchase. Immediately after (the next day), we decided the car was not a good fit and went to inquire about trading the vehicle. Keep in mind, this is apart of Scott Clark's Honda "3-Day Guarantee" (see link below for more information, which is printed on their site http://www.scottclarkhonda.com/aboutus.aspx). When we mentioned we were not satisfied and wanted to trade, we were immediately met with confrontation.We called several times within the three days, took off work to get the deal completed---and literally the salesmen would ignore our calls, pretend to be "at lunch", pretend to be busy, and COMPLETELY avoid us. We made a suprise visit during what they had mentioned was a "busy time", NOBODY WAS IN THE DEALERSHIP. They were all there twiddling their thumbs, eyes down to avoid eye contact. Completely lied to us.Once we were there in person, we were told that they'd do everything they could to complete the deal. Another broken promise. We waited three days to hear from them, but they kept avoiding us. Robby also complained about "how much work" would go into changing the deal. THAT'S YOUR JOB! Completely condescending and they do not deserve ANY business. After getting things settled with our lender, we learned from the analyst that the real reason they were slowing around is that they didn't want to the lose the sell, though there were viable options. Blamed the "run-around" on our lender, when the lender was not even aware of the situation. Told us, "the lender said no", when in fact, the lender mentioned the deals we asked about were NEVER presented. ANOTHER LIE!Good thing we know how to call the lender and not depend on the dealer for communication. Given we have a great relationship with the lender already, we were able to get out of the vehicle and into the car we wanted (through another dealer, of course).Needless to say, this entire dealership is off our list, and we're making sure to spread the word to everyone we meet. Scott Clark Honda is a HORRIBLE ESTABLISHMENT. We are spreading the word to all friends, family, and associates--DO NOT GO HERE.This, of course, is not a reflection of all Scott Clark dealerships. If you want to buy a car and be treated with respect, go see DJ at Scott Clark Toyota. HE IS AWESOME. Didn't get a chance to sell us a car, but we'd go back to him in a heartbeat! Skip past this dealership and go to Matthews. They are wonderful (and give popcorn and hotdogs during maintenance). :-)Scott Clark Honda-What a waste of time. If you want a Honda, go to HENDRICK!

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carsonfinney

Apr 20, 2013

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1) We made contact with Mr Hatfield via internet/email. He was quick to respond to our new Accord query. We let him know exactly what we were looking for, then set a time and date to check it out. We also agreed (within $250) on the price, and only had to discuss trade-in value.2) We were prepared to sell our Odyssey on our own, but their offer was competitive, and also threw in a few extras to make up some of the difference between what we wanted and what they were giving. 3) Staff were eager to explain and accommodate. If we seemed confused or unsure, they listened to our concerns and further explained details, paperwork, car interior options, etc4) We had two VERY hungry young children and they were tolerated/treated very well too.5) By settling on price prior to getting there, I firmly believe we saved 30-60 min and possibly a 120 mile round-trip. Mr. Hatfield was the sole factor for this occurring.

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cmoger

Apr 19, 2013

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Steve was very responsive and genuine in my dealings with him. He was able to give me the color I was looking for even though that color was hard to get. He was able to give me better deal than the best deal that I had received.

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lwheeler9

Apr 14, 2013

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The experience was absolutely divine and the employees were very kind and even offered us beverages. They made sure we were comfortable and had a good time.

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Honda CRV 2003 scratched

Apr 13, 2013

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I called Scott Honda for a price quote. I spoke to Tim Fox and he wouldn't even give me a price quote, he just told me to come in to see the car and we will talk. My husband and I drove two hours to see a 2003 Honda CRV. We loved the car, after going back and forth on the price we finally drove off with it on 3/28/13. They only handed us one key for the car. When we asked about the spare key they told us we can buy one for $7.00-$9.00 so we said "ok seems good". When we arrived home we noticed a deep scratch on the hood of the car which was poorly painted over. We had not noticed the scratch before because they placed the car under the sun and because the car is white the reflection of the light didn't let us see the scratch. As soon as we saw it, we called Tim Fox and advised him. The next day we tried to get a second key for the car only to find out that the key has a chip and it would cost us $90.00. We have gone back and forth about the key and the scratch and finally Scott Honda said they did not see the scratch and it is a used car and it comes with one key only. Last thing today 4/13/13 check engine light comes on. After getting it diagnosed, it may be the Oxygen Sensor or the Catalytic Converter. We left Tim Fox a message about it. It has not even been a month with the car. I would go back to them but they are two hours away. Buyer beware make sure you see the car under shade ask for second key.

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jmarchant

Apr 6, 2013

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TimBo was very helpful and patient, showing me a V4 Accord, V6 and V6 with Nav. He showed me all of the features in the Accord and provided me with a lot of useful information.

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MackMcCray1

Apr 5, 2013

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My radio stopped working so when I pulled into the dealership, I asked the young man (Timbo Black) on the lot if he knew what was wrong with it. He asked me a few questions and found out that my battery went dead the previous day and immediately showed me where the code was in the glove compartment for resetting it. He was friendly,super helpful and made sure that I understood and knew how to reset it If it happens again. I was back on the road and listening to my radio in a matter of minutes! I am extremely pleased with the service that I received and couldn't have asked for a better experience!Mack McCray

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Hcar2013

Apr 4, 2013

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Steve did a great job of being available when I needed him, but not being pushy or intrusive. I am probably not an easy sale in terms of strong-arming me to purchase on the spot and I appreciated that he understood and allowed me to come back to him when I was ready.He is professional and polite and I would highly recommend that others interested in a Honda work directly with him.

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corindersen

Apr 3, 2013

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This was my first time purchasing a vehicle at a dealership, so I was a bit anxious about it. Steve Carlton at Scott Clark Honda in Charlotte went out of his way to make me feel extremely comfortable and at ease throughout the entire process. Kristin White in Financing was also a pleasure to work with. It was a very pleasant experience and I LOVE my new car!

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iparmar

Apr 3, 2013

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It's Great to work with steve carlton.He gave us OTD price for couple of models in e-mail communication and saves our time.Steve cleared all my queries and responded to my e-mails.He is very friendly and really great asset for scott clark honda.

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IlianaRodriguez

Mar 28, 2013

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Tim Fox was very informative, he answered all our questions and help us with the price of car. He is very friendly and not pushy what so ever. Will definitely return when it's time to purchase another car.

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srinim

Mar 22, 2013

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The best car buying experience my wife and I ever had. Tim and crew went out of their way to accommodate our needs. Highly recommend them.

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cmselby

Mar 22, 2013

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Steve Carlton was knowledgeable, friendly and considerable. He was not pushy or insistent. He just asked about our wants and needs in a vehicle and helped us find the right car. We knew we wanted a CRV but he helped us pick the right model and features for what we wanted out of a vehicle.

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nirenbergc

Mar 21, 2013

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I was inquiring about the trade in program. First sales person was very rude and I did not like his comments towards me, so I walked away because I was also there for service. As I was waiting, Tim Black came and found me to see what happened and if he can try and make the situation right. He was very friendly and understanding of the situation. He did everything he could to make it right! He was very good and we ended up trading in our car and walking away with a new one. You never really think car buying is going to be a pleasant experience, but as my 5th car from that building, I walked away happy and know I got a great deal. There was no hassle. Tim was all about customer service, we were in and out. Very professional and walked away very happy. I would highly recommend Scott Clark, but more specifically Business Manager Tim Black.

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sharrington77

Mar 18, 2013

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Tim was very helpful and very sweet. I need a four door Honda and Tim Black went beyond customer service for me not only did he get me the car I liked he got my car payments lowered. He worked very hard and did an AWESOME JOB. Tim is a AWESOME guy and knows customer service. I will def send my friends and family to him and Scott Clarks Honda.

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Ellington6

Mar 17, 2013

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I would like to thank Tim Black for a job well done! My husband & I were looking to trade & look for a new car. I've been dealing only with Land Rover for 13 years, not wanting to go anywhere else. As we went on our quest for a new car, we stopped at Scott Clark Honda only because it was the first business we came to. We never looked anywhere else. Tim, with his warm & outgoing personality, kept us at this one dealership. He is an asset to Scott Clark. Thanks, Donna & Todd Ellington

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almorris11

Mar 15, 2013

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I would like to give a huge thank you to Tim "Timbo" Black for all his help yesterday. Tim greeted me with such a smile at the door then asked how he could help me. When I shared how I needed an SUV for my organization "SHMILY" we both shared some emotional stories about how Traumatic Brain Injuries have effected our lives. It was a God moment. I want to thank Tim for sharing his story with me and for the patience, understanding, and care he gave to my husband, daughter and I. He is by far the best salesman I have ever had when looking to find a car. Tim takes the time to listen to his customer and really cares. Thank you Tim for all your help, concerns with the organization and sharing your faith story and prayer.

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MeenalPatel

Mar 15, 2013

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Our experience with this dealership was very pleasant. My husband and I are new graduates and tight on funds, so price and value are very important to us. Shirley saw us several times over many months as we searched and searched for our perfect car. Every time we showed up, she always had a friendly demeanor, and never gave us the cold shoulder for being so indecisive. Marcus, the sales manager was very patient with us and was willing to hear us out on our list of wants and the price we were willing to pay for it. We ended up getting a great used car for a very reasonable price, and all our 100's of questions answered (sometimes multiple times) accurately and thoroughly. The sales transaction was smooth and pretty efficient. We would highly recommend this dealership for its friendly atmosphere, approachable staff, and great prices.

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pamandandy

Mar 14, 2013

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We'd like to thank Tim Fox and Greg Butler for an excellent buying experience and outstanding customer service. They are both Internet Managers with Scott Clark Honda. Greg first worked with us on the internet and by phone, then he arranged for Tim to help us at the dealership the next day. We received fast and clear information from Greg, so we felt comfortable going to Scott Clark Honda to consider our purchase. To our delight, Tim had a van waiting up front for us and was there to greet us as soon as we arrived. We felt that our time and preferences were very well respected, which is important to us. In a very reasonable amount of time, Tim showed us a van, accompanied us on a test drive, answered our questions and negotiated a good and fair final agreement for purchase. Tim then arranged to have the van we wanted delivered to their lot within a few short days. Both Tim and Greg greeted and helped us on the day we came in to pick up our van. Megan did a nice job of presenting available accessories. Kristin White, Finance Manager, was very helpful in explaining our various options and was charming to boot. We actually had fun while arranging our loan and maintenance agreements, something way above our expectations! Taylor did a great job of orienting us to the features in the van, like Bluetooth. Tim and Greg's follow-up has been fantastic throughout this process. Everyone we encountered on staff, from the front desk to finance, was so helpful, courteous and welcoming. Although we contacted several dealerships to consider this purchase, we initially prioritized Scott Clark Honda for two reasons: our positive experience with servicing our Accord and its convenient location. Working with such a responsive, helpful and respectful sales staff made a purchase through Scott Clark Honda a slam dunk. Based on this experience, we look forward to a long and positive relationship with Scott Clark Honda.

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cathybyram

Mar 7, 2013

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For starters, I called the service dept to get info on replacing the tires on my car, and talked with Scott Hall. He was extremely helpful in explaining why a light was on indicating low tire pressure, etc. and gave me the info I needed on tires. Today when we took the car in to have the tires replaced, he met us when we walked in, gave us more info, and could not have been more helpful and nice . I was totally impressed!Then we walked into the showroom to check out the new SUVs with the intention of looking around for just a few minutes. Then we met the most friendly, nicest salesman I have ever met, Tim Black. You know the expression of car salesmen being a nusence, but not Tim. We were all to willing to listen to him and even go on a test drive w/him, all of which was very enjoyable..........it was very easy to build a relationship with him which I feel is extremely important to feel confident throughout the process of buying a new car. I feel like he will work w/us to achieve our goal. We will definately be checking in w/Tim again as we do plan to buy within the next few months. I have taken my current car (which BTW is a Nissan) to this dealership for service for several yrs. now because of the friendliness of everyone you encounter there and for their outstanding service dept. Now I'm looking forward to working w/Tim in sales. Also, I have owned Nissans for over 30 yrs. and now for the first time I'm ever I'm changing ......to Honda!

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AshShah

Mar 6, 2013

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I have absolutely pleasant experience with the dealer and the sale person Steve Carlton. The OTD price was agreed through email communication so the whole process to get the delivery of the van was extremely smooth and fast. Steve was off the day we picked for the delivery but as soon as I called him, he said he would be there to get me the vehicle. Great customer service and would love to go again. Unfortunately the headsets were not there when we picked up the vehicle. So I let Steve know and he has been after that and will make sure I will get it. I will give my next review in future for the dealer based on after sale service.Hope this review may help find your dreamed vehicle from the dealer:)more later....

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Jeramiah and Kelly S.

Mar 5, 2013

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We had a great experience buying from Scott Clark Honda. We purchased a used vehicle, got a great deal, and it was only made better by the service we received from Steve Beck. They were able to fit the car buying experience into our busy day, and between Steve and Brandon Beck (no relation, it turns out), we were in and out in no time. I would definitely buy from them again!

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AlfredSergelIV

Mar 3, 2013

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Tim was a great person to meet and have show us a 2013 Honda Pilot. Really helpful and super, super kind. We will definitely be back.

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spenkell

Mar 1, 2013

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I visited Scott Clark Honda to have my car inspected. I went to another car repair establishment the day before and it would be 1 1/2 hour wait so I decided to go to Scott Clark Honda where I can get great service. While I was sitting in the waiting area at Scott Clark HOnda I noticed the men coming through there and they were all polite & greeting the woman behind the payment desk which I thought was so sweet. A few minutes later I was reading a book when Timbo walked through the lobby singing "Our God is an Awesome God" and that was the exact words I was reading in my book. After rereading, it was exactly what he was singing. I felt the need to share with Timbo this awesome experience. He was just as amazed! What an awesome God we serve! Thanks Timbo for sharing your faith through your singing, you never know whose life you might impact...keep singing His praise! Jimmy Bass and his team did the work in less time than expected. Another wonderful surprise!

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glanthorn

Feb 28, 2013

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I went through my bank's auto buying service to get several quotes, and Matt was my contact. In addition to the best price, he worked with me to maximize my trade in value and get me the accessories I needed to be completely happy with the purchase. Plus, out of all the contacts at all the dealers I talked to, he was by far the friendliest and most pleasant to deal with, which made the experience much better than I expected. I would recommend anyone looking to purchase a new Honda check with Matt first.

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Darcelle

Feb 24, 2013

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tim black was a very nice and friendly man even though I cam late right before they closed he still helped. he knew what he was talking about and

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RedRoof65

Feb 23, 2013

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On 2/23/13 we went to Scott Clark Honda to look at a used van they had listed online. We met with TimBo Black and immediately we were impressed with his friendliness and professionalism. He explained all the features of the vehicle and took us for a test drive. He answered all our questions and was willing to help us in any way possible. We had a 4-year-old with us and he included our son in the conversation and made him feel like a star. We will definitely recommend purchasing from Scott Clark Honda to our family and friends. We will also be a returning customer.

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cheriepherigogallagher

Feb 21, 2013

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Tim Black is a friendly, knowledgeable salesman who will remember you years after helping you find the perfect car, and will help you find your next perfect car.

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ChristopherHart

Feb 21, 2013

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First of all let it be said that prior to this encounter I had an extreme distaste for the car buying experience . This has changed !!!! The sales staff (all of them ) have changed my mind!!! My sales person (Aaron Woller ) made me feel at ease. He was helpful ,very knowledgeable and empathetic to my needs as well as my payment issues and was genuinely willing to work with me (re: payment , options and warranty ). Your sales manager (Dan) was flexible and straight with me when asked pointed candid questions and didn't impart the "deceptive card close to the vest feeling", I always seemed to get from other dealers. Josh (financial manager) was extremely personable , I felt like a person not a number , he was also very knowledgeable , efficient and when he presented additional warranty options (which in the past have always been viewed by me to be a ripoff ) I felt that what was offered / suggested was a fair deal and needed because of the way he clearly showed the benefit and need and was honest about what he felt was not needed. He sold me what I needed. My interaction with others on your staff was also very pleasant I will adamantly refer your dealership to anyone looking to buy an automobile.

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bkanderson2

Feb 16, 2013

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We owned an '08 Honda Civic and were looking to upgrade to something a little larger for our baby we are expecting in a couple months. I must admit the first salesman we worked with was a little less helpful and had upset my wife to the point that she was ready to leave. It was at that moment that Timbo Black stepped in and saved the day. Once we explained our situation, price range and what we were looking for he worked with Dan to find three great options. After looking at the vehicles we settled on a '10 Nissan Rogue that had just come in on trade. They gave us a very fair offer for the Civic we were trading in and great price on the Rogue. From the moment we began working with Timbo and Dan the service was incredible and we felt very comfortable. We would definitely recommend Scott Clark Honda and Timbo Black to anyone looking for a car.

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eddiegolfracing

Feb 15, 2013

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Tim Black was very nice and helpful. i appreciate his help very much and would highly recommend him. everybody at the dealer ship was very nice.

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klc8989

Feb 11, 2013

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I just got an awesome car today with the help of Tim Black. He was very nice and knew his stuff!! He was efficient and professional. He made me very comfortable with the whole process and I highly recommend him to anyone who comes to this dealership looking for a new or used car.

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YoshB

Feb 9, 2013

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I was made to feel very welcome and not overwhelmed. I met Tim Black, who was very friendly and made me feel even more welcome. He asked me what I was looking for. He then showed me the cars that were available, and asked which one I liked most, so that we could go on a test drive. I enjoyed his great customer service, and I love the car I now own.

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Paulsebring

Feb 9, 2013

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Timbo Black was the main reason we decided to buy our Honda Fit at this dealership. His knowledge and friendly easy manner was outstanding as well as his genuine interest in helping us find the right car at the right price. We have purchased many cars in our 45 years of marriage, and Tim made our experience at Scott Clark one of the best ever.

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Violeta

Feb 7, 2013

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I drove with problems all the way from Raleigh to Charlotte fro help from dealer. David Rucker was amazing! Did an amazing job! I'm leaving so happy and unbelievable that Im leaving in my new car today! They took the time and adjust to my budget!!

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Anne Wooten

Feb 7, 2013

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I would recommend Tim Fox and the Scott Clark Honda dealership to anyone in the market who is looking to buy a new or used car. Tim was very professional, friendly, and knowledgeable. There was no pressure, and after looking at several new Accords, a deal was made. I am very happy with my new 2013 Honda Accord. Tim went above and beyond to make sure I was very happy and satisfied with my purchase. I am one satisfied customer.

CM

Carol Mason

Feb 6, 2013

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I purchased a 2008 Odyssey. I was told there were brand new tires on it. One week later I got a flat. I discovered the tire was not brand new (there was a plug in it). Also, there was a little scratch on the rear of the vehicle when I purchased it. After a few days I discovered it was more than a scratch and had been covered up with some type of cheap temporary paint. There was rust under the paint. I was given a horrible deal on my trade in and the sales guy refused to come down on the price of the Odyssey at all. I had an unsettled feeling the whole time, but purchased the vehicle anyway. I did not get a good deal. It was just o.k. I would not recommend Scott Clark Honda to my friends and family.

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AnneWooten

Feb 6, 2013

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I recently purchased a 2013 Honda Accord. Tim Fox was the sales representative that helped me. I would recommend Tim and Scott Clark Honda to anyone looking to buy a new or used car. Tim went above and beyond to make sure I was satisfied with my new car. I did not feel pressured into buying. After looking at several cars, a deal was reached. Tim is very knowledgeable, curteous, and professional. He listens and will make sure the customer is satisfied and happy with their purchase. When looking for a new or used car, check Scott Clark Honda out and ask for Tim Fox. You will be satisfied with your experience.

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1grtbrit

Feb 6, 2013

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Rating given because overall everything went well, we were well recieved, the negotiations were thoughtful and stress free and we arrived at an acceptable, documented price. The vehicle/type/color we sought was in stock. Paperwork took a long time but that the only flaw in an othewise painfree buy.

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AssajVentress

Feb 6, 2013

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I have long been known to avoid doing business with car dealerships because of their history of being staunch on high prices and overzealous in their efforts to make sale. When I arrived at Scott Clark Honda, I was pleasantly surprised by the courteousness of the sale manager Eric Perryman and his willingness to work with me on making the car I wanted affordable. I highly recomend this dealership if you are seeking a team of salesmen who can work with you and not against you.

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neecyray

Feb 5, 2013

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This was by for one of the best expierence I have had buying a car Bobby was great and really seemed to make sure I was happy with my choice, he also made sure we reached an agreement on payments that we were comfortable with. I will send anyone to him to buy a car. Thanks for putting up with my husband to. :)

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DrPatty

Feb 2, 2013

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First buying experience and it was a positive one. Would highly recommend. Got just what we wanted at our target price. Will consider them again for our next purchase.

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nboyles

Feb 1, 2013

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I would absolutely recommend this dealer and Tim Black by far exceeded my expectations. The best car experience I have had yet! True to his word and very personable. Thanks again Timbo,Nicole

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Ks2969

Jan 31, 2013

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Both guys were great to deal with. We were able to reach an agreement that worked for me. They did their best to get me through the process as quickly as possible.

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wsmith0206

Jan 31, 2013

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Very friendly and helpful. Worked with me so that I got what I wanted. 2nd car I've bought from this location. Will return when the time comes.

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madlaxer

Jan 31, 2013

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Our sales rep, Tim Fox was terrific. Tim was knowledgeable, smart and friendly. Best of all he was not not pushy or overbearing. Would recommend him to others.

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kmac1317

Jan 27, 2013

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If we could rate this dealership a 10 we would. Both Marcus and Aaron made purchasing our car a pleasure. At first they couldn't find the exact car we wanted but they went above and beyond to help us to get what we wanted at a great price. Great asset to your dealership.

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chrismc34

Jan 27, 2013

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Timbo Black was great. He was much better prepared than the Nissan place accross the street. Im very big on customer service and he was right on point. He explanined features & didnt pressure us to get a car today.

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sherrnew

Jan 26, 2013

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Very polite, knowledgable, and helpful. He reviewed all of our options and helped us find a deal that would work with our trade in vehicle. Would definitely visit him again to purchase a new car.

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melgab01

Jan 24, 2013

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Timbo black was great he greeted my husband and I outside with such enthusiam anda it was freezing outside He was knowledgeable anda was able to answer whatever questions We had. This was an experiance me and my husband will never forget. Thanks Ford making us a customer advocates.

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Matissered

Jan 22, 2013

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Bought my car here. When I had to fix a part they were not all up front about the costs. I was livid and left there absolutely furious. I paid for the parts then they said i had to pay another hundred to install them. ridiculous. This is really terrible service and highly professional.

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Kpaul18

Jan 20, 2013

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Everything was awesome! I enjoyed the costumer service. Very nice people to work with. Definitely recommend buying a car through them! Thank you for everything.

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Kevin and Mo

Jan 18, 2013

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Every person we met at Scott Clark Honda went above and beyond to help My wife and I purchase a new 2013 Honda Accord. Marcus Nicolson was are sales manager, Aaron our sales consultant, Brian Ward and Chris Martin in finance, and Jeremy Allison in service. I've bought a number of cars in my 66 years and this whole experience was, by far the most enjoyable. On top of the great people; their deal blew the socks of the competition. We are new to the area and we will recommend Scott Clark Honda to anybody who listens to us!!!!!

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sherry.lynn.russell

Jan 17, 2013

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Tim Fox was our salesman. Tim was very compassionate and understanding to our situation, while trying to assist us in the purchase of a Honda. Tim was also very knowledgeable of the Honda cars, which we a true blessing.We greatly appreciate his time and patience! We will definatley recommend Tim Fox to our friends and family. Thank You,Sherry Russell & Randy Deal

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Deborah Johnson

Jan 14, 2013

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Tim Fox is the Best. He is execllent and professional. He lisen to the need that I had and help me find a great car I LOVE IT !!! He made my experance at Scott Clark Honda A Joy I will tell Family And Fiends to Come on Down !!! Deborah Johnson

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Shell&Mike

Jan 12, 2013

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Purchased an 08 Honda Civic and it couldn't have been a more pleasurable experience. David Rucker was very personable and informative. He let us take control of the situation all the while guiding us with quality information and assistance. He wasn't pushy or your stereotypical "used car salesman". I would recommend David and the entire Scott Clark Honda dealership to anyone searching for an easy car buying experience.

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AnonUptown

Jan 1, 2013

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Some people love buying cars. Not me. I hate it. The folks at Scott Clark Honda were so great that I actually enjoyed the experience. They exceeded my expectations on interest rate and were great to work with. No Pressure sales. Love that. These folks deserve your business, check them out. And make sure you tell Kristin and Michelle (in finance) I said "hey"!

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lizpjarman

Dec 27, 2012

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Our Sales Representative, Shirley, went above and beyond on every level to make my buying experience not only pain-free but actually enjoyable. She was incredibly friendly, helpful and full of knowledge about the car I wished to purchase. The Scott Clark facility was also a pleasure to do business in and every employee was very kind and helpful. It was a wonderful buying experience. Thank you Scott Clark Honda!

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Kelly1983

Dec 26, 2012

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**DON'T BELIEVE LETTER** First let me say I've purchased 9 Hondas over the last 15 years from 2 different dealerships in NC. LaPointe Honda and Hendrick Honda. I've been getting these letters over the last year or so about coming to trade my Accord for a another newer car. Sounds Great right? Well I wouldn't know, I had my doubts going in but was floored when I actually tried to find out more information. It was a letter that said ask for me personally, so instead of showing up unannounced I called, not once, not twice, not three times but 4 times. The first I asked for Mr Threatt only to be sent to the service department, the second I left a message for Mr Threatt, now it was becoming comical so I called a third time a left a message with a young lady I'm assuming at the front desk and the fourth and final attempt I left another message. I thought that was a lot a work for a potential customer but maybe its worth the work, NO! I was driving home from work(it was my half day:) and I thought well I'll just pop in and speak with Mr Threatt because he's the one who sends it out right? Wrong again- I walk in and was greeted by a young lady who never got off her stool and I asked for Mr Threatt, a nice gentlemen then walked over to this little station and was talking to a gentlemen, by this time I ran to the restroom, when walking out I saw the gentlemen I originally spoke with in this little office to the right, he speaking to a bald gentlemen and it was obvious he didn't know I was standing right outside his office, all I heard Its just a letter and can you not handle it. I completely understand when people are busy but being that you sent me the letter, you are in the business of selling cars, I'm in the market, you'd think he would pay a little more attention to a customer. I took my letter to Sean at Hendrick Saturday and he said it was just a gimmick and its shame what people have to do these days to sale cars and while I'm sure there's gimmicks out there, my problem is that it worked and I contacted them and then even came to the dealership only to be treated like I owed them something or i was wasted their time. I did buy my car and it was because of this so called "gimmick" but just not from the Scott Clark Honda.

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richardramos2012

Dec 25, 2012

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Franklin Rucker is the the BEST sales person I've ever met. If you get a chance to visit Scott Clark, he's the person to find, seriously. He's fun to be with. He indeed took care of us. He never gave up and fought for the BEST deal. I also thank the people who also helped to make this deal possible. Hooray for Scott Clark! Franklin Rucker rocks!

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dawsonh09

Dec 21, 2012

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I purchased a used 2002 Honda Accord in July 2012. In the month of December 2012 I returned to Honda as my accord brand had loosened up. Kate Houston and Jeremy Ryen welcomed me and gave outstanding customer service. I was more than satisfied with the service that I received. Scott Clark Honda is dedicated to its customers before, during and after sales!

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hikinggma60

Dec 18, 2012

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This by far has been the worst experience I have ever had with a dealership!! First of this is the first time we have bought a car outright and to have such an awful experience has really soured me. My husband liked the car but I couldn't stand the salesman. He talked way too much, didn't answer my questions straight forward, and left me sitting for over 30 minutes while he drew up the paperwork which should have already been done before we got there as we called ahead and told him we were coming to purchase the car. Then the car was missing a privacy screen which we were told would be replaced before we left and it wasn't, we paid with two checks from two accounts, one of which they were supposed to hold until I called them as I was getting funds transferred and they didn't which resulted in an overdraft on my account and fees which they said they would repay and didn't. To top this they run a credit check on us for no reason, we were paying cash and everyone knows the more this is done the more it affects your credit. We have excellent credit and when I called to ask why I simply got a run around of no one knowing why?!*# To top it all my temporary tag has expired and when I called DMV to check on it I find out that the dealership never even registered the vehicle until the day before it expired BUT the plate is on its way and hopefully the title will be here in a couple of weeks. I would not recommend this dealership to my worst enemy and you can be certain I will not be taking my car there for service.

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thebradfordgroup

Dec 13, 2012

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Tim Fox was a true professional throughout my new car buying experience. He took the time to listen to my specific financial situation and worked hard to arrive at an agreeable selling price. I have never been so pleased with a new car buying process and would highly recommend Scott Clark Honda to my family, friends and anyone interested in a no-hassle car buying experience. Thank You Tim for exceeding my expectations!!!John T.

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jeremyi77

Dec 7, 2012

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I recommend Scott Calrk Honda and Tim Fox for their no nonsense approach to assisting a car buyer in finding and financing the car of their dreams. They did a great job of listening to my wants and needs and blended that with my budget.

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smperky

Dec 7, 2012

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This dealership deserves more than the best rating,they have really perfected the art of selling and what the perfect buying experince should be for the consumer! My salesperson was Tim Fox,one of the most courteous,respectful and honorable salespeople I've ever had the pleasure of working with. I used to be in this sales field myself,so I know what its all about and am more critical than other consumers. But Tim and his dealership really took me by surprise,did not know such professional dealerships still existed,but they do and this is the best! I would recommend this store to everyone, no matter where you live,It took me over an hour to get there and would do it again! From start to finish,they never let me down!!

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PantherCatz

Nov 29, 2012

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This was my first car purchase ever, I came into the dealership looking for a 10,000 dollar car! Instead the salesmen Eric Perrymen showed me a 2010 Honda civic for $19000! I said its to high, I seen online for about 16,000! So he told that's just the final price after taxes and everything! If I put my 1200 down payment, it"ll come out around over 17000s! I thought that was a pretty good deal! So I sign the paper thinking everything was done! I had a co sign with credit, they check her credit but never once did they tell us what her interest rates were! So now we moved onto the financial guy Brian Cramer not friendly at all! Soon as we sat down all he said was sign, sign, without telling us what our interest rate were or bank we fiananced through! He only show and explained about the protection coverage! Because it had many option! Due to my inexperience I was still thinking I was just paying 18000! I was too trusting of them, so looking at the real actual price of the car never crossed my mind! It wasn't till I got home and looked at my contract that I was paying over 25,000 after sales interest rate for a 2010 Honda civic lxs at 22,000 miles! The car didn't even have floor mat, I asked he told me it was in the trunk, but wasn't!     

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John Doe

Nov 21, 2012

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Today I have ordered wheel alignment. When I checked the wheels they were untouched. I went back in immediately and I was told that the service guy had decided that "if the wheel blows up it is easier to control the car if the tire stays where it was". This was after I have paid for the tires to be rotated. Can you believe this?A few months ago I have also ordered wheel alignment and tire rotation. I am pretty sure that they have done nothing that time. This is why the tires were as worn-out as they were.Please check if what you requested to be done was actually done. Ask them to show you!This is a rip off Service Center!!!

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pks1951

Nov 21, 2012

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I purchased a 2012 Honda Accord from Tim Fox at Scott Clark Honda. Tim was the best! He was excellent to deal with during the buying experience. I would recommend anyone interested in a vehicle to see Tim at Scott Clark Honda.

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tecole_t

Nov 9, 2012

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When I purchased the car on a saturday all the contract work was supposedly completed I signed what I thought was my final contract. Two weeks later I was left a message saying finance had fell through and I would need to sign a different contract with higher interest rates, higher payments and without the insurance I had elected for in the original contract. When I told them I would not be signing a new contract I would rather just bring it back I was told by Brian that I had actually signed something that stated I had purchased the car anyways and it wouldn't be that easy.He even stated that my down payment maybe difficult for me to get back not stating why. He then stated he would have someone call me back and never heard anything.... The issue gets a little more stickier but I highly recommend not going to make purchases on the weekends if you are not sure about your credit or even during the week, if you cant get your own financing do not make a deal with this dealership!!!!

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kirpond

Nov 3, 2012

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Had a very bad humiliating experience at scott Clark Honda show room at Independence Blvd in Charlotte NC, this will be my last visit to this showroom. Sales Man is ok, but the Sales Manager is very rude and not at all polite, very un proffessional. They agreed for one number and came back with other numbers in the paper that was not exceptable so be ware before putting any sign.

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Susie

Oct 31, 2012

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So glad you are on board in Charlotte with this dealership. Several friends and family live in the area and I will recommend that they come to see you before buying. Honda can't be beat and I know you will be the best guy to give them all of the specifics before deciding on their purchase. Susie Hall Roanoke, VA

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P K SMITH

Oct 31, 2012

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We bought a 2012 Honda Accord LX from Scott Clark Honda. Our sales consultant was Tim Fox. He was very professional and informative. It was like buying a car from a best friend! I will recommend Tim Fox to anyone looking for a car. P K Smith

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Sports fanatic

Oct 31, 2012

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Scott Clark Honda has a keeper with Steve Beck. I have bought 5 different cars/SUV,s from Steve over the past 10 years. He has even guided me through a purchase I made from a private seller. He is a true professional who truly takes care of his customers. I have, and will continue to recommend Steve Beck and Scott Clark Honda.

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SSteph

Oct 31, 2012

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Scott Clark Honda's dealer, Steve Beck was very helpful when my husband and I bought a new Odyssey. The kids love it! Thanks Steve!

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Jonesy76

Oct 31, 2012

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Steve Beck over at Scott Clark Honda sold me a car a few weeks ago. Not only was he one of the most professional dealer's I've bought a car from since moving down to North Carolina, but he was honest and very easy to work with. Need a car? Call Steve.

LH

Lynda Hairston

Oct 30, 2012

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Bought a car from this dealership. Our sales people we dealt with we're Steve Carlton and A.M. Stephens. They were awesome. One of the most pleasant car buying experience we've ever had. Thanks guys. Will definitely go back to Scott Clark for my next purchase.

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"Nita"

Oct 30, 2012

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Upon searching for a vehicle, I found Scott Clark Honda and was helped by Mr. David Rucker. Mr.Rucker was easy to work with and gave me his best customer service. He worked hard to find the right vehicle for me and my family. He promised to make the process painless and it was just that. He did everything he said he would. His word is truly his bond. I'm so glad I chose Scott Clark Honda.

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Melanie Robison

Oct 30, 2012

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I had a great experience with my sales person, Tim Fox. He was willing to go above and beyond the call of duty while I was still shopping for a vehicle, during my purchase and he has even kept in contact with me after my purchase. I have been very satisfied with my buying experience at Scott Clark Honda and would recommend this dealer to anyone.

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Ms Walker

Oct 30, 2012

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i came to Scott clark searching for the perfect accord. i met Mr David Rucker. wonderful person. very helpful, kind and understanding. Very knowledgable. Thank you for your help.

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Sassy

Oct 30, 2012

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We came in looking for a car for my sister. I did most of the talking but David Rucker was the best I ever worked with. He and my father had us laughing the whole time. See him and he will get you a great deal!!

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Christy

Oct 30, 2012

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We just bought a new 2012 Honda Oydessy and Dave Rucker was our salesperson. He was so professional and amazing. I highly recommend for your next Honda.

CM

Charlotte Mom

Oct 29, 2012

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My husband and I bought our Honda CRV from Scott Clark and worked with Steve Beck. He was GREAT and so knowledgeable about all the features of different models, etc. We were pretty clueless about what kind of car to get but he helped us choose what would best meet our needs. We had such a good experience we recently went back to purchase a used Civic for our son. We would recommend it to anyone!!

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Stan22

Oct 29, 2012

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Steve Beck at Scott Clark Honda has been my dealer for quite sometime, and each time he's amazed me with his professionalism and honesty when it comes to dealing cars. I've had nothing but great car-buying experiences with Steve and would recommend him to anyone who is looking for a car.

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WflipCflopU

Oct 29, 2012

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When looking for a new car I shopped online till my hands and eyes hurt. I finally decided to go try the forbidden car dealership. I found myself at Scott Clark Honda and talking with Steve Beck. This combination made my car buying experience the best it has ever been. I felt comfortable and in control the whole time. I never felt harassed or pushed into anything I did not want, like the media and old stories go with dealerships. I would send all my friends and family there without hesitation. Thank you so much Scott Clark Honda and especially thank you Steve Beck!

AP

A-Lock Pro

Oct 29, 2012

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I was looking for a used Honda Element. They are very hard to find because people who own one never give it up. Steve Beck at Scott Clark Honda helped me find a great Element and worked on all the financing for me to make this purchase. I will be purchasing my next car from Scott Clark Honda.

BI

Business is Booming!

Oct 29, 2012

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As my business has begun to grow I needed to purchase a vehicle that would help meet my business demands. David Rucker made this such an effortless process!

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Rhonda

Oct 29, 2012

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In moving to Charlotte it was imperative that I get a new vehicle. I wanted to go to someone I trusted and had a great experience with David Rucker. I would refer Scott Clark as a dealership who cares about their customers! Thank you again!

FF

Family Fun

Oct 29, 2012

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David was very knowledge and helped me choose the best options for me and my family in a vehicle.

AK

Arthur K. Parker

Oct 28, 2012

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If you want a Honda, do yourself a favor and see Matt Hatfield at Scott Clark Honda. He's customer-oriented, highly knowledgeable, and hard working. He'll help find the best Honda for you.

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Nancy H.

Oct 28, 2012

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Matt Hatfield sold me my Pilot. He answered all my questions, explained everything, and was very accommodating. I will buy all my future Hondas from him and Scott Clark Honda.

HM

Honda man

Oct 28, 2012

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Steve Beck was our salesman when we went to Scott Clark Honda. Recently we found our selves in the market for a new car when my 2004 Accord was totaled. My family was safe, and we immediately started our search. We knew what we wanted, and Steve understood how to make it happen without any of the usual back and forth car games. This is our 4th Honda over the past 18 years and Steve Beck will be our salesman in the future.

HL

Honda lover

Oct 28, 2012

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I have purchased 2 cars from Steve Beck and both experiences have been great! I don't like buying cars but I have been pleased with Steve and Scott Clark Honda. Steve Beck understands what I want and always goes out of his the way to make the process as smooth as possible. I have sent several friend there as well and they agree - buying from Steve Beck is about as easy as it gets!

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David D

Oct 28, 2012

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Steve Beck at Scott Clark is a great person to work with when looking for the best deal with a car. I can tell he is really trying his best to make sure that everybody is getting a good deal, and is very genuine about it. Feels less like the typical salesman, and more like a friend. Highly Recommend.

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Kjcchardy

Oct 28, 2012

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matt hatfield knows his stuff and most importantly, he's trustworthy! I go to him whenever we need a new/used car or for car advice in general!

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Greg Stephens

Oct 28, 2012

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I was buying a car with my mom, when Steve Beck helped us out. He was a very knowledgeable dealer and was also very helpful. He made the car buying experience a great one! A

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Otis Linkous

Oct 28, 2012

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I have purchased a Honda CRV from Matt Hatfield. He is personable, tireless, knowledgeable and concerned. He explained everything about the vehicle and presented the information in a most professional manner. There was zero hassle, the transaction of the sale was done quickly and I have been extremely pleased with my decision to purchase from Matt. I will, without question, buy my future vehicles from this young man. I am sure he is a wonderful assest to your organization.

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piratelover

Oct 28, 2012

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Just needed to give Steve a shout out. Best car buying experience I have ever had and I hate buying cars. Not only was Steve extremely friendly but helpful as well. Scott Clark went above and beyond my expectations and I will absolutely buy a car from them again. Thanks for an awesome experience. I will highly recommend Steve Beck and Scott Clark to anyone who asks. Thanks again.

AL

Accord Lover

Oct 28, 2012

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I just recently bought a brand new honda accord from Scott Clark Honda in Charlotte and I absolutely love it! First off the buying process was quick and painless. The salesman, Steve Beck, was very knowledgable about all products and a real joy to work with I would definitely recommend buying a car from this dealership and would strongly recommend it if you could work with Steve.

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Monika

Oct 28, 2012

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After working with David Rucker I managed to get the best deal in all of NC. I wend to many differend dealerships and shoped online all over the state, David Rucker Helped to get me the best deal that I had ever come across. I love my new car. Thanks David, Your the Man.

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Big seth

Oct 28, 2012

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David Rucker was an excellent dealer, gave me a great deal on a new car. I would recommend him to all my friends . Great Guy wouldnt want anybody else!!!

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chris

Oct 28, 2012

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My experience with Dave Rucker was awsome I had a great time and it was a learning experience with him I would remmend anybody who comes and shop for a new car to ask for David Rucker, he is wonderful!!!!!!!!!!!

NC

New Car

Oct 27, 2012

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I had the pleasure of working with David Rucker. He made my decision quick and easy, I also ended up with a much better deal than expected. this is where I will be buying my next car for sure. thanks David,

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pilk1

Oct 27, 2012

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Steve Beck has been my car salesman for years at Scott Clark Honda. Steve has always been great to work with he goes out of his way to make sure i am getting exactly what i am looking for he follows up after the sale and has always gone the extra mile to help with any concerns. He is honest and upfront and wont let me purchase a car he dosent think is up to par

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bkeat

Oct 27, 2012

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steve beck made it an easy process compared to other places witch was really nice for once all other times it is mind tasking and pain to get what you want and not feel like you got screwed also had a good selection on cars got everything i was looking for !!

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Kristin

Oct 26, 2012

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I recently bought a 2009 Civic from Scott Clark and Matt was my salesperson. He made the whole process very simple and I am loving my Civic! It feels new to me. :)

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Ron Craft

Oct 26, 2012

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We bought a Honda Civic from Matt Hatfield and our experience couldn't have been better. He was so knowledgable and helpful. We are very happy with our overall experience and would definitely recommend him to our family and friends.

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CLTGirl

Oct 26, 2012

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The service I received when I bought my car was wonderful. I didn't feel pressured at all and got the exact car I wanted. The car drives smooth and I got a much better payment than I had before! Thank you so much!!

UC

Used Car purchase

Oct 25, 2012

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Steve Beck answered an inquiry I had put on internet as he is Internet Manager. He called and understood I did not have much time to talk on phone and I told him my husband and I would probably come to dealership end of week. He called again Sat. at noon just as we were heading to dealership. Did not hound me like some Salesmen do! We did end up buy a used car from Steve and he did get the "price" that we wanted although it was not a "quick" visit. Also, their first price on our trade in was "not acceptable", Steve did get that price up by $1500 so we would def. recommend Steve to others and Scott Clark Honda. I am giving 4* due to lengthy visit and first low offer on our trade-in, neither prob. has to do with Steve!!

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Shirley

Oct 24, 2012

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DAVID WAS VERY HELPFUL & KNOWLEGEABLE. YOU SHOULD BE GLAD TO HAVE SUCH A GOOD SALESMAN WORKING FOR YOU.

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Wanda Jones

Oct 23, 2012

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i came to scott clark in search of a honda accord. my sales men was david rucker. he was very patient with me and answered my many questions. he was very knowledgable and very pleasant and helpful.

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Kimberly

Oct 23, 2012

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going to Scott Clark Honda was a great experience. Salesman David Rucker AWESOME! If you ever go there please ask for him.

LF

Looking for a Deal

Oct 21, 2012

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Tim Fox happened to be walking through the parking lot when I pulled up to engage in Car Dealer Battle and, as it turned out, that was a very good thing for my car buying experience. Having researched online, I knew the exact car I was looking for (2008 Odyssey EX-L). Tim gave me a tour of the vehicle, walking me through all the basics. He wasn't selling me, just explaining things and answering questions, and I appreciated his style - professional, knowledgeable, friendly and low-key. I took it for a spin and then sat down to talk turkey while they took my trade-in (99 Acura RL that has seen a few things) to the garage to give it the once-over. I came in braced for negotiations battle and I was not the most cordial or easist customer to deal with. But I wasn't there to make friends, just make a good deal and write the smallest check possible. Tim was reasonable and professional with the negotiations, trying to understand my thinking and work with me, while at the same time toeing the line for the dealership side. Another guy sat down to have some back and forth with me and I wasn't a big fan, but the dude was just doing his job trying to help close the deal. I walked away that first night, but Tim called the next day and we hammered out a number over the phone that I was happy with. I came back in that night to handle all the paperwork. Tim explained all the steps and made it as painless as possible. Bryant in Finance was solid. Wasn't much interested in the upgrades/upsell conversation they step you through, but hey, it's a car dealership, not a non-profit soup kitchen. The employees at check-out (Alex and another lady) were quick and efficient. An hour after getting there, I was driving away a happy camper. Bottom line: if you find yourself at Scott Clark Honda, go find Tim Fox and he'll take care of you.

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plmcgriff

Oct 21, 2012

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This is by far the best car purchasing experience that I have ever had. They were friendly, fair, helpful, and most importantly knowledgeable about the financing process. I walked in with financing and walked out with better financing through their efforts. Buying a car can be stressful but I must say these folks do a great job in taking out some of the stress from the process by taking the time to understand their customer's needs and situations.

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cclode

Oct 20, 2012

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Tim Fox happened to be walking through the parking lot when I pulled up to engage in Car Dealer Battle and, as it turned out, that was a very good thing for my car buying experience. Having researched online, I knew the exact car I was looking for (2008 Odyssey EX-L). Tim gave me a tour of the vehicle, walking me through all the basics. He wasn't selling me, just explaining things and answering questions, and I appreciated his style - professional, knowledgeable, friendly and low-key. I took it for a spin and then sat down to talk turkey while they took my trade-in (99 Acura RL that has seen a few things) to the garage to give it the once-over. I came in braced for negotiations battle and I was not the most cordial or easist customer to deal with. But I wasn't there to make friends, just make a good deal and write the smallest check possible. Tim was reasonable and professional with the negotiations, trying to understand my thinking and work with me, while at the same time toeing the line for the dealership side. Another guy sat down to have some back and forth with me and I wasn't a big fan, but the dude was just doing his job trying to help close the deal. I walked away that first night, but Tim called the next day and we hammered out a number over the phone that I was happy with. I came back in that night to handle all the paperwork. Tim explained all the steps and made it as painless as possible. Bryant in Finance was solid. Wasn't much interested in the upgrades/upsell conversation they step you through, but hey, it's a car dealership, not a non-profit soup kitchen. The employees at check-out (Alex and another lady) were quick and efficient. An hour after getting there, I was driving away a happy camper. Bottom line: if you find yourself at Scott Clark Honda, go find Tim Fox and he'll take care of you.

HT

Happy to be home

Oct 16, 2012

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We bought a Honda Accord when we returned to the US. David Rucker was great and so was the finance team. Very Friendly dealership.

AV

A Very Satisfied Customer!

Oct 16, 2012

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I travelled from Greensboro, NC to purchase my Honda in Charlotte, NC at Scott Clark Honda. The internet salesman DAVID RUCKER was AWESOME! He was kind, full of knowledge

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Kamela

Oct 15, 2012

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Great experience at this dealership love love love Scott Clark Honda! David Rucker looked out for me he is the best make sure you ask for him when you go there!!!

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E022508705

Oct 8, 2012

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WARNING, BUYER BEWARE - Scott Clark Honda took advantage of my 73 year old mother in the lease of a new Honda. My father passed away in May, 2012, and a leased Honda Accord was left in the estate. My mother began receiving letters from Honda dealers trying to get her to trade and threatening that she may go over her mileage limit and therefore be subject to a mileage penalty. She had never negotiated a vehicle purchase or lease, my father always did this, so when she visited Scott Clark Honda, the Scott Clark salesman clearly saw the opportunity to take complete advantage of her, and did so. For anyone reading this note and thinking my Mother should have known better, on this we mutually agree, including my Mother. Her tendency to trust people until proven that they cannot be trusted got her into trouble. Unfortunately, that is not a safe approach if/when so inclined to deal with Scott Clark Honda. As if basing a lease on MSRP on a model year old car was not exorbitant enough, the Scott Clark salesman added unsubstantiated fees and grossly overpriced aftermarket options above MSRP to the lease to increase her monthly lease costs. She ended up with 2012 Civic, a smaller cheaper car than her Accord, but after these exhorbitant unsubstantiated fees and grossly overpriced aftermarket options (ie. Teflon wax job and pinstripe) were added, she is paying more for this Civic than she was for her Accord. The MSRP of the car was ~$20,000, but by the time of all these unnecessary fees and grossly overpriced optioned were added, the capitalized cost was over $23,000. Really want to get a sense of just how egregious this misconduct was? Just ask Scott Clark about their $699 documentation fee imbedded in these add-ons......nothing but pure unearned profit added to the price. To give you a sense of how bad this is, Virginia car dealers are limited by law to $250 and Maryland dealers to $100 just because of this type of abuse, and this is still predominately unearned profit added to their price. From my perspective, Scott Clark demonstrated unethical and abusive sales practices that should not have occurred. Likewise, the Honda dealerships sending these letters, or American Honda Finance if also involved, simply scared her into having to look for a new car, and the Scott Clark Honda dealership abusively took advantage of the situation. Sadly, it may well be contractually legal in NC for Scott Clark Honda to do this given the quite weak consumer laws in the state of NC. Therefore, I felt the need to write a "buyer beware" note here. This lack of integrity exacerbates all the unethical stereotypes car dealers tend to face, and there are some quite reputable dealers that really do not deserve this. In the case of Scott Clark Honda however, this derogatory stereotype was earned, and I suspect this tendency may also permeate the culture of other AMSI affilated dealerships. Scott Clark Honda and AMSI, you should be ashamed!

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Mickey7905

Sep 8, 2012

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I would recommend this dealer because everyone was friendly and polite. Eric was was very helpful in the whole process of buying my first new car. It was a wonderful experience.

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S Duntley

Sep 5, 2012

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Worked with Bryan Jackson to buy an Accord. Bryan worked very hard to get a fair deal put together, and the service was excellent by all involved.

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abdzaghari

Aug 29, 2012

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my son bought $14000 car ,paid it in-full ,the document they gave him says price include administration fees and tag ($699)and for the whole month they kept telling him the title and the didn't come yet and today kris child was so unprofessional and rude and told him we have nothing for you and told my son the document you have is useless ,is this how you got rich ripping off people ,and am very sorry we dealt with people like you abd zaghari 980-226-7904 abdzaghariatyahoo.com

TM

truck man

Aug 7, 2012

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I live in georgia 4 hours from Scott Clark Honda well worth the drive.I guess that I saved 3000 dollars by making the drive. The crew at Scott Clark were Great!

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dawsonh09

Jul 29, 2012

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My experience at Scott Clark Honda in Charlotte was excellent! I purchased a Honda Accord two days ago. Kate Houston approached me and was very informative and friendly from the moment she spoke. She was extremely helpful in helping me select the perfect vehicle! Kristin White was my finance manager. She was approachable and got business taken care of in a timely manner. She was very diligent and knowledgeable of her job! As, a woman. I can say that these two ladies did a wonderful job and made my car buying experience a joy. Yes, I recommend these two and yes, I recommend Scott Clark Honda!

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MarkLeitgeb

Jul 27, 2012

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Great experience. In and out fast. Tim gave us the price we wanted. Super simple. They also put a lot of work into the car after acquiring it. Plus a warranty.

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cmg06r

Jul 19, 2012

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Called at 10:00 in the morning to purchase a vehicle from out of town. Gave all the information needed for down payment and credit application. Staff at Scott Clark gave me the run around ALL DAY! They would not call me back. I was calling them to check on the progress throughout the day and probably called them around 10 times to see how it was going. The only phone call I received from them was at 4:00 to tell me that someone else had come in and purchased the vehicle. They were shady and gave me the run around on purpose so that they didn't have to "DEAL" with doing a purchase with someone out of town. If Scott Clark Honda can't run a credit check and/or credit card over the phone I am HIGHLY concerned with their skills as a dealership! This was a TERRIBLE experience that literally took ALL day and resulted in nothing. Do not deal with these shady people regardless of their low prices. They are terrible.

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NotHappy101

Jul 18, 2012

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Bought a new 2012 Odyssey EX-L last night. I originally had trouble with some missunderstandings regarding the deal I agreed to on the phone. Bryan Jackson worked very hard to make it right; and the dealership Manager, Randy Threatt, stepped in to help make it happen. Very stand up guys and would recommend Scott Clark Honda as a dealership you can trust to go the extra mile.

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NancySmith

Jun 14, 2012

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I did not want my car to be financed with Wells Fargo. I was told that things could not change because they had already received the cash for the car I purchased which was no more than 24 hours after I signed the contract. I asked to speak with the General manager and he has yet to contact me. I feel I was railroaded once I hit the finance person and everything has gone down hill from then. I have asked for changes and was told that they could not be changed. I can not believe that they are not "there" to please their customer. I have contacted my lawyer and so Scott Clark's Honda will have to deal with him. Currently my interest rate has not been what Honda would have offered me and the years for me to pay off my car was written up to be 75 months!NOT GOOD!!!! June 15 Met with General Manager and he was able to offer the Honda Financing Loan to me as I wished. My interest rate with Honda is within an acceptable range now. Thank you Randy.

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HILL62

May 17, 2012

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Made inquiry on the internet Heard from Angel the next day. She invited me down I went didnt see anything i liked and Angel was with another customer but iwas helped by a wonderful saleslady and when i told her i didnt see anything i liked and i left ..Not to long after i arrived home I recieved a call from Angel who invited me back so iwent just to tell her i didnt see anything that caught my attention ..Before the morning was done not only had Angel put me ia 2012 Odyssey she got the payments and terms to my sastifaction she never gave up ..what a wonderful Saleslady to work with i was so much in a rush i have to bring my Honda back this coming Saturday so they can introduce me how everything works and to get it detaled.I will never forget the kindness and respect I got a Scott Clark Honda I recommend it highly

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bears61

May 13, 2012

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Moved to Charlotte about a year ago we have purchased 3 cars there because of the service dept. they know to take care of there customers.

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raramos

May 8, 2012

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I went Friday to the dealership just to check the price of the 2012 Honda Pilot EX so I can compare it with other dealership. I ended up doing a test drive with my son. I stayed there for more than 3 hours. There was a lot of pressure. At first, he told me that I will walk out with a $17,000 value trade-in for my vehicle if I decide to get the vehicle that night. It ended up different to a $16,000 which is a disappointment for me. I really didn't like the color of the one they're offering me. I told him that I will discuss the things with my wife. I went back the next day to ask for additional accessories to the vehicle for free. I didn't get those accessories. The sales person even gave me false information about the one I purchased. He told me that it has a hands free system that when I say "play" the music will actually play. I found out few days later that I really didn't have that feature. The sales person told me to refer him to my friend. My friend actually bought the 2012 Pilot EX-L three days after I told him to get one. However, he got it from a different dealership. He got the best deal compared to mine. He even got the additional accessories for free such as roof rails with cross bar (I have to pay $299 just to get the roof rails), and premium chrome running board and the color that they want. Overall, I am unhappy with my purchase and I DO NOT RECOMMEND this dealership. I might recommend the other one for the great deals they offer. I also tried to talk to their general manager to see if I can upgrade to the EX-L instead. During our conversation, he was in control and didn't even bother to hear me or work things out. I felt so judged and labeled while the general manager was talking to me. The general manager made my OVERALL EXPERIENCE the worst. He sounds friendly at first but beware of how he will treat you. I do not recommend that you talk to him too.

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uskceb06

Apr 29, 2012

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Wish they had more inventory on hand for what I wanted, they were able to give an honest deal for me for a similar car. Matt was great to work with.

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Kyleerooney

Apr 3, 2012

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David Rucker was our sales guy and I'm SOOOOOOO glad that he was. We started off e-mailing each other and I selected his dealership simply based on how NICE and funny he was. The test drive was excellent and David worked hard to get me the deal I wanted. I love my car and enjoyed working with him--if I buy a car again, it will absolutely be from David!

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Louis Erceg

Mar 26, 2012

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I just purchased a 2012 Odyssey from Dave Rucker via Internet and it was by far the best and easiest buying experience in 56 years of buying cars . He and the rest of the staff that I dealt with were very efficient , made much information on assessories and extended warrenties ,etc available but did not push or pressure us to purchase anything extra . The purchase price was arrived at over the internet and phone conversations and the quoted trade value for the 2007 Odyssey was above "book " and held when when I brought the car in for appraisal . The entire process at the dealer took about 2 hours and we drove with a new car as a VERY SATISFIED customer

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Earthweb

Mar 3, 2012

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Because of Ms. Shirley, I had one of THE best customer service experiences ever. She was knowledgable, discussed our options and answered all of our questions. I truly felt that she had our best interest at heart.

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Mark pierceton

Feb 1, 2012

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I love my new Honda Fit. I had a great experience with this dealership. I was in and out in two and a half hours. This has been my best car buying experience up to date. I will be back again when I need a new car.

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joywiggs

Feb 1, 2012

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You know I like this dealership if its my 3rd time trying to post this! Great experience! David really took care of my parents! Would recommend these guys to any one. Way to go Scott Clark!

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Lfuqua

Jan 27, 2012

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Everyone we encountered was very friendly and accommodating. We had lots of questions that were answered to our satisfaction. We would recommend this dealership to anyone looking to purchase a new or used car.

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JuanitaMontana

Jan 21, 2012

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I have purchased 5 vehicles from Dave McAlister and have always had a great experience. I bought the first in 1999.It was a 1994 Accord that I absolutely loved. Over the years, Dave has been my go to guy for all things automotive.I would definitely recommend Dave McAlister and Scott Clark Honda. Juanita Montana

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jagmrw15

Jan 10, 2012

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I first wanted to say that I was truly inpressed with your dealership. Our saleman "Steve" was awesome!! My husband and I actually said when we left "Man I really liked him... He's the kinda of Salesman you want to buy a car from..." We were in town visiting another dealership and just happen to see Scott Clarks Honda dealership so we decided to stop in to see what you happen to have on the lot. We have actually been looking in the '05-'06 range but saw the '07 and decided to venture out and check it out. To sum it up... It was a nice van with a great price...

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Markie

Jan 7, 2012

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I had checked on the dealer on the Internet and then called. When I showed up for a test drive, Steve remembered the conversation. He was cordial and considerate allowing me to drive the car, which was the exact model I was interested in. He explained how the dealership worked and the extended powertrain warranty. He also made it clear that the Internet price he qoted was the best, being on par with TrueCar.Com. It was nice to know that I didn't have to shop around and haggle for price. He and Phillip answered all my questions. Since this car is being purchased for my daughter, I have to wait on her input, but we will be making a decision shortly. I have to say that Steve must be an excellent producer since he followed up immediately by Internet and Phone to keep us thinking about this decision. I really don't mind. When we dealt with other dealers, there was no follow-up, and that's probably why we didn't return for further consideration.

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ddickerson

Jan 6, 2012

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It was by far the easiest car buying experience I've ever had. They gave us a great price, were up front and honest. There was no big hassle. We got just what we wanted for the best price in the area.

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silkman

Jan 6, 2012

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Sales staff very knowledgeable about the autos on the lot. Was willing to take all the time we needed to drive several different cars so we could make the correct choice for our needs.

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ADM11302011

Jan 4, 2012

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I purchased my vehicle on 11/30/11. Sales staff were extremely helpful and great to work with. However, I live in South Carolina and when I purchased the vehicle and transferred the tag from my old car to the new one the dealership filled out the title application for North Carolina, NOT the one for South Carolina. I accept some of the responsibility for it almost being past the 45 days you are given to register a car in South Carolina because I should have called before now to find out what was going on. Pay attention to ALL forms you are signing when purchasing a vehicle from this dealership, had I been paying attention this would have been caught before now I am sure.A.M.

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bjudkins

Dec 12, 2011

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I had the best car buying experience with Scott Clark Honda and their sales representative Matt Hatfield. I started dealing with Matt by email and after meeting him and taking a test drive we were already impressed with him and the Odyssey. We did drive the Sienna and felt they were very comparable to each other. We decided we liked the Odyssey a little better so we gave Matt the first shot at our business. He really worked with us to get all the amenities we wanted, a very high trade in for our car, and the price on the Odyssey we needed. He even followed me back to my house so my wife could sign the paperwork as we just had twin boys.I would recommend Matt and Scott Clark Honda to anyone looking to purchase a vehicle. Their customer service and willingness to work with me to get me exactly what i wanted made my decision to purchase a Honda over a Toyota an easier one.Brian Judkins

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leashyalicia

Oct 29, 2011

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Low pressure approach made husband and I comfortable. Did not take long to get to budgeted numbers. Greg and Arnie very knowledgable about products and the industry. AWESOME deal!

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crown

Sep 20, 2011

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This is the second Honda that we have purchased from Crown Honda Charlotte. Greg did a very good job. He listened to our needs and we were able to strike a bargain. We look forward to a continued relationship with Greg and the other folks that we have met.

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a219137

Jul 19, 2011

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Dealer would not come down on price and said because the vehicle was Crown certified not to have any problems and I would not get that certification if I went to another dealer with a lower price. Three days after I purchased the car the brakes stopped working and all the dashboard warning lights came on. Had to have the car towed in and in the process my son got a DVD stuck in the player. I thought surely they would not charge to retrieve the DVD since we had already had problems with the car, but they did. Before I purchased the car, I asked for a scratch to be repared and it looked like they just scrapped it with a screw driver and applied some paint, they did say I could bring it back in for a more experience body work person to look at it. One set of keys stopped working and the other only unlocks the doors. I was suppose to be getting a new tag and today just got a call that they did not know what they were suppose to do, new tag or renew old tag.

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ndelfiner

Jul 11, 2011

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everyone was very pleasant. from the ladies greeting you at customer service to the sales people we were in contact with. very child friendly. great experience.

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acgossett

Jul 5, 2011

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Ray was one of the best sales people I've ever had the pleasure of doing business with. I would definitely buy from him again!

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autobuyer99

Jun 18, 2011

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Everyone was very knowledgeable, friendly and willing to answer any questions that I had. I did not feel pressured, as with other dealerships, and walked away very satisfied. I actually enjoyed myself while going through the whole process.

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nicole2007

Jun 12, 2011

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The salesperson Mr. Montanez was very professional and knowlegeable, I'm very happy with this vehicle and will recommend this dealership to my friends and family

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batman78

Jun 12, 2011

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Salesman was too pushy and would not take no for an answer. I will never go to Crown Honda again. Salesman was only out to make money even if customer was unhappy with the car. NEVER, NEVER, NEVER GO THERE!!!!!!!!

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hoopgarloch

Jun 7, 2011

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Shirley met me outside.Listened to what I was looking for.Took me for a test drive.Helped with financing.Overall helped answer any question.

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YASMIN2008

Jun 4, 2011

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I love Honda dealarships independence it make us feel like we are the only customer in the dealerships. and they will make sure u leave the dealship happy. i am really happy with this dealer ship. ARTHUR is not only a sales person he has become our friend. he has helped us everytime we go in there.

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sstone0924

May 25, 2011

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This was a pleasant experience compared to other dealerships in the area. The salesman was not pushy or aggressive, he showed us exactly what we told him we were looking for. He took his time to explain the values of each car we looked at and even pointed out a couple of things that they would have touched up if we bought the car. I feel like the price could have been a little better, but it still fell in line with the range of prices from research I had done. Overall great experience at this dealership so far.

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Jday

May 18, 2011

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The car purchase experience I had at Crown Honda was the best I have ever had buying a car. The salesman Steve picked me up from the airport in the car I was purchasing then took the long way back to the dealership so I had a chance to really drive the car in traffic and on the interstate. Once at the deership, everyone greeted me with a smile including the used car manager Scott Petter. The paperwork was seamless and I was on my way home very quickly. No pressure from finance just a bunch of friendly professional people. I highly recommend Crown Honda and especially recommend working with Steve Griffin.

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ldeliz

Apr 17, 2011

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This is my 4th car with Crown and each time I worked with Greg Butler. Greg is honest, respectful and doesnt waste anyones time. Im so glad that Crown is always able to get to the price I need. There service department always gets you in and out. I cant say anything negative about Crown, Im glad I get my cars there.

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crown

Apr 11, 2011

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This was the best experience we have had when negotiating a fair price for a new vehicle. He greeted us at the front door in a very friendly and respectful manner. We asked to buy at a certain price which we knew would give the dealer a fair profit and it was accepted by the Sales Manager. We were very happy with the overall experience.

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indigo42

Apr 11, 2011

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Greg Harabin was very friendly with our visit and helpful in in our decision making with Crown Honda of Charlotte. He answered all of our questions regarding the Honda Accord. The finance office was also helpful in giving us all of our options in regards to different insurances that were available and the financing that was available. The car we purchased was made ready to go by the service department by the time the paperwork was completed. We were very satisfied with the price as well. Overall it was a very good experience and we would recommend Crown Honda to any of our friends.

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miller233

Apr 9, 2011

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Overall my experience was good which was due mainly to my salesman Art Cuellar, who was very professional, extremely helpful and friendly. The only reason I didnt rate my overall experience as great is because I feel had I taken advantage of consumer reports car price search and did some comparison shopping before buying I probably would have gotten a better price.

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jamesgangx5

Apr 3, 2011

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We came into Crown Honda to compare a new Honda Insight to a used model at Carmax. We discovered we could own a new one at less than the total price of the used one based on the low interest rate Honda offered. Greg was very informative and answered all our questions. The staff were very friendly and it was a quick transaction. We got the price we wanted and the great interest rate.

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lowdercs

Mar 27, 2011

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While miscommunication got me off to a troublesome start, everything was eventually cleared up and a new sale was made. I would suggest to buyers to do your research and be an informed consumer.This is my second new car purchased at Crown Honda and I would recommend them to anyone looking for a Honda vehicle. I drove to Charlotte to purchase my Honda and live only (2) miles from a Honda dealership. Salesman-Art Cuellar and Managers-Todd Dickson (General Manger) & Sam (General Sales Manager) are top notch guys and will treat you right.

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mcmahon

Mar 10, 2011

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We returned to Crown Honda for our third purchase because we have always been satisfied with the price and service.Our salesman, Greg Harabin made our transaction pleasant and the process easy with his low-key mannerism but retaining his professionalism. We hope to do business with Crown and Mr. Harabin in the future.

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Paindestiny

Feb 12, 2011

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Service was very good at this dealership, all the sales staff were very attentive to our needs and very friendly. The entire process took about 6 hours 2 of which were after posted hours however the employees stayed until completion of the sale. I would buy another car from them.

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graysone

Jan 30, 2011

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Sonny Nicholson at Crown Honda went above and beyond the call of duty to make sure I made an informed decision, and was happy wih my purchase decision. He was always honest and straight forward.... whcn my schedule required us to change an follow up appointment he was gracious and understanding. One the day that I purchased my vehicle, I didn't have easy transportation options to get my old car (that I am psssing down to my nearly 16 year old son), and the new car home, so Sonny drove a car home for me,and ended up with me dropping him back to the dealership after the dealership closed. This was above and beyond the call of duty assistance.. I'm sure I can go back over to get any questions answered at any time.. I know I have a car that I will keep for 15+ years, and appreciate the support given to make the decision.

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gdtymer

Jan 17, 2011

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Andy was great to work with and he did all he could to get the best deal possible.Would have like to have gotten another $500.00 off sticker price on the 2010 Cross tourknowing that it was going to lose 8 to $10,000.00 as soon as I left the lot. Andy Belland the sales manager both were very pleasant to work with.Jeff and Linda Carter1268 saint johns aveMatthews North Carolina 28104 Phone 704-821-9837

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wtscorpion

Jan 13, 2011

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Always like Honda vechicles and Mr. Greg Butler is really an amazing guy. He told us every single details about this new civic and the best financing plan. My wif and I love the feeling of driving this new car. It will save us a lof of gas money. We may go back to him in the future and purchase more cars.

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megandrozda

Jan 13, 2011

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I leased a 2011 honda civic; the sales transaction was very easy and quick. Andy was informative and friendly- and willing to work with we with regard to meeting my price requirements. Other sales staff was friendly and helful as well. Would highly recommend.

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Melism_23

Jan 8, 2011

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Andy was very helpful with out all the "stress" that you some times have to deal with when buying a new car. He made sure that we had everything we needed in our new car AND worked within our budget to the best of his ability.. We will be passing along his name to family and friends! Thanks you Andy for your help!

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Wesley Pryor

Jan 3, 2011

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After visiting different dealerships along dealership highway (Highway 74) I found that Crown Honda and Art Cuellar my salesman were very eager to assist me. I received excellent customer service which helped my wife and decide to buy two cars within 3 days from Crown Honda. Thank you,

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pmcgilton

Jan 3, 2011

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Crown Honda worked with us to get us a great rate and gave us the amount we wanted for our trade in. Shirley called us the day after we bought the Pilot to make sure we were happy. Shirley was great to work with and was so friendly! I had never bought from Crown Honda but after talking with a co-worker she bought a used car from them just a week before I did and she too had a great experience.

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bobhaus

Jan 3, 2011

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I had been to several dealerships..This was the only one that allowed me to take the care and show it to my wife..I guess both like the car from that point on..My daughter and son had both bought cars from Crown Point and they were please with their deals. The salesman help to turn in my old lease on my Cadi.Did not find them pushey at all..

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swickwl

Jan 3, 2011

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Andy listened well and found me the vehicle that would make the perfect sense for my family of six. My wife was wonderfully surprised at Christmas!Your sales staff, sales Mgr., Fleet manager and others were very pleasant as well. Working for the largest Funeral provider in North America, and representing 17 Charlotte area locations, I feel Andy may have plenty of referral opportunities, of course, that would be after I receive the tent I wanted. Thank you for the awesome buying experience.Bill SwickDignity MemorialPreneed Sales Manager

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sushma

Dec 5, 2010

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Paul was amazingly friendly and helpful since the day we stepped into Crown Honda. Be it with explaining the features or the financing possibilities or test driving of the vehicle, he was a great help; and completely forthright with all the possible options. He even called us regularly to keep us informed of possible deals and in short, helped us decide on buying the car from Crown Honda.

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rnstrayhorn

Dec 1, 2010

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Greg Harabin is a thorough, low-key, no pressure sales professional. I would recommend him to my friends. The sales manager and the leasing personnel were also very professional. The dealership was able to accomodate my request to store the vehicle while I am out of town.RS

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raherron2000

Nov 18, 2010

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Shirley goes above and beyond when dealing with her customers, before during and after the sale. I have been to other dealerships where once the sale is final that is the last you hear from them. I purchased a Honda Civic from Shirley a year ago and throughout the year she has checked up on me and even called be back to tell me of the promotion her dealership was running. I recently purchased the new Honda CRZ and could not be happier with my purchase. Shirley listened to what I wanted in a car and while I was originally looking at a new Civic the CRZ was the perfect fit of price and features. Shirley setup everything with the sales manager for me. The process was quite painless and quick compared to some other dealerships.Kudos to Shirley and Crown Honda!

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carbuyer9445

Nov 13, 2010

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The employees were as helful as possible durringmy visit- even WITH my picky requests. When I was trying to narrow down which type of car I wanted, they gave me as much insight as they could and helped out at ton! I'm very very happy with my new car- thanks to them!

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Dolphan

Nov 11, 2010

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I requested a bid for a 2011 Honda Accord through the internet and I was given the best deal from Crown Honda of Charlotte. Greg Butler was quick to reply, did not try to pressure me into anything I did not want and was a pleasure to work with. If you want a great deal and excellent service I would contact Greg Butler at Crown Honda. Everyone I came in contact with was friendly and professional.

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kell.henry

Nov 8, 2010

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I was referred by Kadijah Harden who recently purchased a Lexus from Crown Honda. I cannot remember the sales managers name...but he was also a VERY nice gentleman. All of the staff that dealt with us were very courteous and friendly. I would recommend this dealership to a friend.

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pkglaser

Nov 7, 2010

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We were not informed of ongoing specials - some accessories were included due to a promotion at the time we bought the vehicle. The louvers on one air vent were broken. Rather then tell us that it needed further repair the louvers were just placed into the vent opening. The next time I tried to adjust the louvrers they fell out just like during the intitial inspection of the vehicle.We were told that detailing on 5 or 7 visits (can't remember which)to the dealership would be included as a promotion but we did not receive any paperwork/booklet for this promotion.I would still recommend Crown because I did not get the impression that the dealership is dishonest.

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e001030

Aug 7, 2010

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There are so many words to describe the service that we received. Arthur and Crystal went above and beyond to service us and make sure our needs were met. We were upside down in our 07 Mazda and tried several dealerships in Charlotte and none of them were able to help us the way Honda has! The deal went smoothly and we had to come back to sign paperwork over again because the interest rate went lower so we were able to get a lower payment than originally signed for. We had such a welcoming feeling that we decided to trade our 2007 Ford in for a Civic and received exceptional service on this visit also. Crystal went out of her way to make sure we were satisfied with the test drive right to the final drive off of the vehicle. We were treated like we were family and the atmosphere was very relaxing! We worked with Arthur on this trade also and we also had to come back to sign paperwork due to a lower interest rate and got a lower car payment! We requested to have the windows tinted on this vehicle and they graciously took it and had it done as a "thank you" to us for being returning customers! I HIGHLY recommend this dealership and will send customers to them. Our daughter will be graduating soon and we plan to come back when she is ready for a vehicle.

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nevr3putt

Apr 29, 2010

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I have spent the last two months trying to find a Cvic coupe for my daughter. I have talked to, either via internet or by phone, or face to face to many Honda salespersons in NC, GA, and SC. Most were somewhat helpful, but many tried to sell me something other than what I wanted. A couple of dealerships pulled the old "bait and switch" after tentative deals had been reached. One after they had secured a deposit. Finally I made contact with Paul at Crown Honda. We made a deal within a few hours on the exact car I wanted. I saved alot of money as well. When I went to pick up the car I was greeted warmly by staff and treated great by everyone, especially Paul Stachura. I am 51 years old and have bought many new cars, 6 of which were Hondas. Paul stands heads above any salesman I have ever dealt with. A man of high integrity, very honest, friendly and a true pleasure to deal with. Thank You Paul.

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neko3227

Apr 19, 2010

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I had to pay $499 to Crown Honda to service my vehicle (a 2007 Honda Fit) when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover? 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499.So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive.My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again.From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE & UNSAFEHow many other used cars of theirs have little to no brakes left???

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davidbruce

Apr 14, 2010

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Both Bill Swart (Sales) and David Britigan (F and I) were very pleasant and good communicators. I felt cared about and that they were very professional and informative in my experience there. Also Sam who was the manager was very good and I felt he was very friendly and helpful to me. they were both very thorough with all the paperwork and answered all questions and concerns I had.Bill and David both knew what they were talking about and I felt that they were taking me along the steps of the sales with a lot of skill. Bill went on the test drive and was personable and very helpful. He knew the product and stated so.I would recommend Crown Honda to anyone as they treated me so well.David Allport203-400-0397 cell

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karawoot10

Apr 1, 2010

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Everyone at this dealership went out of their way to help me meet my price and get my new vehicle. After the sale I had questions and everyone took the time to answer all of my questions and set up all the appointments I needed. They were helpful both before and after the sale, not just when trying to gain my business. I feel comfortable asking any questions about the vehicle and enjoy dealing with the staff. They were all very nice and great to work with. I will definitely contact this dealership first when looking for my next new vehicle.

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masonmmiller

Feb 13, 2010

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This was a hassle-free visit. Fay and Joe made the process a painless one by anticipating my needs and taking care of the details. I've always had great service here, and today just confirmed what I already knew. I liked the fact that there were no games. I was in and out in a relatively short period plus I came away with a great deal. Thank you!

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mimit

Jan 30, 2010

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We visited the dealer on Friday morning to check out their cars and Bob Johnson ( Sales person) helped us test drive 2 models. When we said to him that we will think about the cars and we might come again, he was not pushy, understandable and did not pressure us to buy the car right that day as other dealers will do. Saturday afternoon, we came back and we saw again Bob, we tested the 2010 Honda Accord this time. Bob was very knowledgeable and very professional. We worked on a fair price and then trade in our old car. Everything was smooth. I had the chance to talk to other employees and they were very friendly and nice. MY 4year old daughter was with us at all time and they made us feel like we are at home. Surely, we will come back to this dealer and we greatly recommend it and recommend Bob Johnson for his friendliness and professionalism. Thank you Bob !

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jk_matthewsnc

Jan 24, 2010

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Over the past 17 years we purchased three vehicles from this dealership. When we visited on a recent weekday morning (it was not busy at all), we were greated by a very inexperienced salesman who was still chewing on his morning snack when he approached us on the lot. We asked for the salesman who had helped us on our previous dealings and were informed that he no longer worked there. Their inventory was poor and neither he nor the sales manager on duty that day seemed to be very knowledgeable regarding upcoming shipments. We were surprised when we failed to hear from the dealership within a few days of our visit. In fact, we never heard from them again. Their service facility is very nice and they do good work, but with an independent service facility a mile down the road (Compact Car Service) doing excellent work and undercutting them significantly it is difficult to justify using Crown for service.

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zack2482

Dec 28, 2009

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Excellent service, friendly. No pressure sales at this dealership and they were extremely helpful with my purchase of my used car. Worked with Paul Stachura and John Greene for the financing. Very professional and knowledgeable. Would definitely recommended working with this dealership!

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roaeg

Dec 19, 2009

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Found a vehicle through Honda dealer inventory search that I was interested in. Called to verify, made appointment to see, and quickly came to a price I thought was fair. All was fast and smooth. Salesperson was knowledgeable and very professional. Would deal with again.

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genest

Dec 15, 2009

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We have owned and leased Hondas for years. We're in the market for a new economy car in the near future. Crown was one of our stops. We had a great experience there. Friendly, knowledgeable, and courteous salesman. Prices were very competitive. Going back after the holidays with high probability of purchasing. Would recommend Crown and Greg to potential buyers.

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expertrifleman238

Dec 14, 2009

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Working with Greg was excellent. He always seemed to have my best interest in mind. Crown Honda made me a great deal on my new Accord. Honda of Concord would not match the price. The detailers seemed to have a little trouble with attention to detail when they removed the pinstripe on the car but in the end they got it right and I am very pleased. I would buy again from this dealer without hesitation.

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chrobert

Dec 12, 2009

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These folks were incredibly helpful when my wife and I were purchasing a new car, and have been helpful with any and all requests we have made. I recommend this dealership to everyone looking for a new vehicle. We bought an Insight from this dealership, and we bought from them because of their knowledge of the vehicle and the availability of financing and the car we wanted. These folks are great!

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sbidinc

Dec 6, 2009

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My experience purchasing from Crown Honda of Charlotte was as close to perfect as they come. On the lot I was met by a great sales staff and a finance team that was hands down more helpful then any of the previous dealerships I had visited with. In purchasing my 4-Runner I felt that all vehicle information was explained in it's entirety and there were not any hidden elements to the deal. The finance team explained all options that were available and listened to my expectations. All together this was one of the easiest and most comfortable automobile purchases that I have ever had.

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jdlittle

Jul 29, 2009

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NEVER BUY A VEHICLE HERE!!!!!!!!!!! I spent SIX HOURS at Crown because I had purchased my last Honda from this dealership and wanted to remain in their "family". I walked in at 3 on a Saturday afternoon, negotiated an agreed upon price after 3 hours and was going to purchase a new Honda. My Husband and I then sat in the dealership for another 2 hours waiting for all the paperwork and to get the new car ready. I had gotten a babysitter for the day, spent the entire afternoon and part of the night at this dealership. The last piece of paperwork they handed me had the total finance amount and it was $2,279 dollars more than the agreed upon "out the door" total. When I inquired about this, the manager came back to an office with me and said, "Ya'll don't have any guns or knives on you do ya?" The managers added my previous payoff amount back into the loan and thought I wouldn't notice! It was made VERY clear, from the time I entered the dealership that I had $2,279 left on my Honda. My vehicle was financed through Honda and this new one would be through Honda. They knew exactly what they were doing. The manager claimed that the dealership added the loan back to ther first vehicle I was looking at there and "forgot" to add it to this one!!!!!!!!!! SIX hours in this dealership and then he told me he would come off $500 and that was all!!! That is a BIG difference. He told me he would fill up my old Honda (which was half full anyway) for any INCONVIENCE. WORST EXPERIENCE EVER.

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rayofhope

Oct 30, 2008

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Great buying Experience!!! The internet manager Eric Cover was incredibly helpful and gave us a truly amazing deal on Honda Odyssey EX-L. He made the buying experience as painless as possible with no gimmicks or surprises. He nicely explained all the features of the van.All of the Crown Honda associates that we met were extremely friendly (incuding Sale Manager Steve) and they treated us with the upmost respect.They beat the best deal we were previously offered, they deliverd on every promise they made via email & phone conversations. They made the process simple, honest and straight forward. We would highly recommend purchasing a car from this dealership.

What’s more, Scott Clark Honda of Charlotte has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Scott Clark Honda. Check out the listings today to find the right car for yourself. Scott Clark Honda is definitely the best place to buy used cars online.