Used Cars for Sale at Scott Clark Nissan in Charlotte, NC

jeff

Oct 23, 2016

fixed my blown transmission. upfront about costs and process. very satisfied with work.

Caroline

Oct 23, 2016

found the perfect used car. great condition and guarantee!

Douglas

Oct 23, 2016

went in for a routine oil change. quick and easy!!

DLopez

Oct 23, 2016

special ordered a car and it came on time and configured just right!

LGreene

Oct 23, 2016

Best deal on the Altima in the area. Will do business with them in the future.

Sally Rhodes

Oct 23, 2016

I've been looking for a new car for a while now and Scott Clark was the winner with their customer service, pricing, and professionalism.

Paul Daniels

Oct 23, 2016

Very satisfied with the work done on my car. painless.

greenae

Oct 22, 2016

Tim was friendly and quickly. He saved me a lot of money by advising me the problem with my car was actually a cheaper repair. Thanks!

Rachel Scarlata

Oct 21, 2016

Car was making weird noises. They diagnosed quickly and fixed for me!

Ed Castagna

Oct 21, 2016

Great experience. Very professional. Would recommend!

NR

Oct 19, 2016

Excellent experience! Ronnie explained all my car needs, I will be returning! I would have given 5 stars but your site needs offer more service coupons.

Laura

Oct 18, 2016

Riki was very helpful and worked hard to ensure my experience buying a car was a good one.

brock

Oct 18, 2016

very nice salesperson! so helpful and I was able to buy the car I've always wanted!

Hmcclellan

Oct 17, 2016

Steve my service advisor was amazing!! He listened to all my service needs and did not push me to buy things. Keep up the good work Steve!!! I will be back

Dustin A

Oct 16, 2016

On October 15, 2016 my wife and I purchased a Rouge from the amazing group at Scott Clarks Nissan. It was the most painless experience we have ever had at a dealership. I would recommend their services to anyone interested in purchasing a vehicle! Amazing people here. They truly went above and beyond for us. We will be back again!

DustyTheKidBro

Oct 16, 2016

On October 15, 2016 my wife and I purchased a Rouge from the amazing group at Scott Clarks Nissan. It was the most painless experience we have ever had at a dealership. I would recommend their services to anyone interested in purchasing a vehicle! Amazing people here. We will be back for our next purchase. Well done guys!

Kkl9099

Oct 15, 2016

Everyone at the dealership was friendly and willing to help in any way. I felt that they had my best interest in mind during the whole experience.

Kyledesalvo

Oct 14, 2016

Max fall was very very helpful I understood and listen to what I wanted in a vehicle he took the time to explain everything to me and was very knowledgeable about your product. He was definitely a key in me buying from you guys as opposed to a competitor

marn0905

Oct 13, 2016

Steve provided fantastic service overall during my visit yesterday, which was very much appreciated!! I took it in originally for a recall and issues with my Tech Center, both were taken care of, along with a wheel alignment that was discovered to be needed. Appreciate the honest service. Cheers :)

Suchalady00

Oct 12, 2016

I came in for an oil change and had a great experience. Everyone I encountered was very friendly and helpful! Unfortunately I cannot remember the names of everyone I encountered but they were all excellent.

GAIL NIXON

Oct 12, 2016

Great customer service ,personal attention to detail, minimal wait time. KEPT IT SIMPLE. I appreciate it when I don't have to be bombarded w/information I don't understand.

LuckeyD

Oct 12, 2016

Awesome service today. It took less time than expected and was able to use a rental to still do errands. Friendly staff from rental service to service advisors and Tim Evans and Michael Chavis For being extra great! I would recommend you to anyone!!

Phillips3rd

Oct 11, 2016

The staff always goes out of their way to make sure I'm happy. This is likely because our family bought over 12 vehicles from Marty the GM between this store and his previous. I've bought that many because of how well we are treated. You can't go wrong with this place.

me3doorsdown

Oct 10, 2016

I had a small service need and Tim was able to get me in and out in less than 15 minutes. Thanks for your help Tim!

Adrianrondoni

Oct 10, 2016

I was well informed about the car I was looking, everybody was helpful and patient. I really appreciate all questions being answered and more information was given.Thanks

niki44

Oct 9, 2016

My overall experience was great due to tge excellent customer service from Nykytta Lane at Scott Clark in Charlotte NC S Blvd....her knowledge of the business is immaculate! She made my experience nice & comfortable.

suave26

Oct 9, 2016

The service was excellent and they made me feel comfortable about the service on my vehicle. I always feel good when I leave in regards to my service experience.

Ckellersr1766

Oct 8, 2016

I have to write a review for Jimmy Huggins. I did not even buy my car at Scott Clark but I needed help learning my navigation and Bluetooth, I stopped by and Jimmy Huggins took the time to set everything up for me. I will definitely buy my next car from Jimmy!!!

Samrober

Oct 8, 2016

I haven't bought a vehicle yrt , but Jimmy Huggins has been helping with the whole process. I look forward to getting a new car next month, with Jimmy Huggins help and guidance. Scott Clark is a great company to deal with!!!!!

Cathy W.

Oct 8, 2016

Great experience - first time buying a car in 10 years and Jimmy made it easy and comfortable , without pressure and stress. Very professional - He knows his cars inside and out and was extremely helpful in my process. The price was awesome!!! I highly recommend JImmy and Scott Clark Nissan.

MBSB24

Oct 8, 2016

Nykkyta was our sales rep and she was great! She was patient and not pushy at all! We were just looking at some of the used cars at that particular dealership. Some of the other used cars we were looking at online were at other Scott Clark locations. We are still looking for a car with the Scott Clark dealerships only because we had such a great encounter with her!

T4t4life

Oct 7, 2016

I went to this DEALERSHIP to buy a 2014 max. I car is really nice but the process was terrible. I was already approved by one financial company and they ran my credit with other company's when I asked them not too. We started the process of buying the car & I had a trade in. Their finance officer tried to talk me in to getting other services and when I said no, he still pushed it. My husband finally said she said NO..that's when he stopped. Now it been a month and I'm getting letters from my trade in company and from my new finance company. They sent my payoff information to the wrong account and they never sent the infomation in to my insurance company for the new car.So I been driving with no insurance and my credit report showing that I'm 75 days late on an payments for the trade in. I will never get a car from this company again & I will never referred anyone to them. It has been a stressful processes. I called the dealership and spoke to my finance officer Louise about my issue and he was not concern and did not try to help. Do not use this dealership.

Nissan

Oct 7, 2016

I came in for an oil change and the service advisor did not try to sell service I did not need. The service was quick and my experience was delightful.

Amhuntley

Oct 7, 2016

Rodney Taylor is always a pleasure when helping me get my car serviced and does it with a great smile. Thank you for providing exceptional service.

Tonya Matherly

Oct 7, 2016

Jimmy Huggins...best salesman around! Will, most definitely, choose to return to Scott Clark simply to be taken care of by Jimmy & Marty Abernathy! Great staff! Great service! Great cars!

pgaltima99

Oct 7, 2016

Heidy was very pleasant. Easy to talk with. Answered all my questions. She explained the car features. Went over finance changes and possible ways to finance my car.

Jchappell56

Oct 7, 2016

Tim was a big help getting 30,000 mile schedule 1 service on my car. He was very friendly a helped to keep the price down. 5 stars

Richard Smith

Oct 7, 2016

One of the best service experiences I've had. Steve kept me updated the whole time. Made my other appointment with time to spare. When leaving, Steve told me about upcoming services needed. I now not what to expect next vist. Thanks!

Freyes02

Oct 7, 2016

Got great help and everyone was friendly and worked with us and our budget to get the car we wanted. Very friendly workers that made us feel comfortable

CAH843

Oct 6, 2016

My wife's Rogue broke down at a busy intersection and was towed to this dealership. We are news to the area and were a little skeptical of going somewhere we didn't know. Every step of the way we were taken care of by the wonderful staff. The service folks were very accommodating and kept us informed throughout the repair. We are extremely satisfied.

Rex

Oct 6, 2016

Came to buy a car for work transportation. Was a positive no hassle experience. Jimmy was great to work with The entire process was less than 1 HR

Buyer

Oct 5, 2016

Buying experience was excellent highly recommend very professional folks. Friendly,honest if your in the market for a Nissan this is the place to shop. Recommend asking for Nykkytta, an true professional.New SUV purchase. Chris M

Scott

Oct 4, 2016

I was promptly greeted and taken to office where I was given an estimate for repairs. Was updated several times while waiting and was pleasantly surprised to get a bill LESS THAN original quote and had my car detailed at no additional cost.

sarah123

Oct 3, 2016

Ronnie Taylor is a great salesman. He helped us pick out the right car for my family. We will definitely be coming back next time!

Happy Custtomer

Oct 3, 2016

I must say that this has been the best experience I've ever had while in the process of purchasing a car. On Monday, I received news from CALEB, that I would need a new transmission and that it would be really costly. Caleb, referred me to jimmy, to discuss possibly purchasing a car. After thinking about it and weighing my options, I made an appointment with JIMMY - to come in and discuss my options, with him, on Saturday. I must add that I prayed as soon as I woke up Saturday morning. I really didn't know what to expect or how things would go. I quickly found out that I was in good hands with Scott Clark Nissan. Jimmy had a customer when I arrived; so he introduced me to TROY. Troy was very professional, yet warm and easy to communicate with. I am very well pleased with the outcome of the purchase of my new Nissan Maxima and not only that but JONATHAN, the finance manager was very kind and courteous as well. Needless to say; this experience has been phenomenal! RUN TO SCOTT CLARK NISSAN - tell them, I sent ya!~ Komeshia

Nissan Altima

Oct 2, 2016

Purchasing and maintenance has always been great here.Chris Benitez was prompt, professional, and friendly. Bought a Nissan Altima; the price was great and the car has a lot of valuable features.

Mollymal10

Oct 1, 2016

When you can actually go to a place and feel safe, crack jokes , smile ,get good deals , you know it's the right place to be but max showed patience to make sure I had what I needed and everything met my standards the young female who inspected the car with me mad sure I knew how it worked and she always made sure this car was just right for me from cleaness to the shine on the rims

pgaltima99

Oct 1, 2016

Fast customer service as soon as you pull into service area you are greeted by a friendly service tech. They ask you questions related to why are you bringing your car in today..

Josh82

Sep 29, 2016

Stephen on the service team provided excellent customer service in a timely manner. The cost was reasonable and the car was serviced well. Great Service!

Cruising.Charlotte

Sep 29, 2016

Jimmy let the car sell itself. There was no pressure to buy, he did not try to sell me a car I did not want. We looked at different models, I picked out the Rogue, did a test drive and bought it.Everyone at the dealership are true professionals. The lady that showed me how everything worked on the car was very kind and patient. She took her time and explained everything to me.

wardlaw88

Sep 29, 2016

Went in to get used vehicle, instead God blessed me with a brand new one. Customer service was awesome. Ricky was on point with the managing of the sale. Keep me up to date as to what was going on, did not leave me sitting there for hours not knowing what was going on. In and out no hassle.

JLW1920

Sep 28, 2016

When you go in, ask for Donta McClary. He's very personable and works hard to get you a deal that's right for you. It's nice to work with someone who has personality! Luis Cruz in finance made a tedious process a pleasant one! Scott Clark Nissan went out of their way to help us!

MPritt

Sep 28, 2016

They Mr St. Pierre was very helpful! I would take my car back He took time to come and tell me it was almost do. The dealership was clean!

Uncle Reggie 55

Sep 27, 2016

While many dealerships are more interested in the totals on the bottom of the bill, the service I received at Scott Clark Nissan was centered around my being satisfied with service.

Hilda2001

Sep 24, 2016

Wonderful very professional serviceLove the large bilingual staffVery helpful .This is our third nissan we will definily Come back for more in the future. Thank you from the Perla family

Lillwilie98904

Sep 23, 2016

Nykkytta is amazing she knew excatly what I wanted, what I needed and helped me make the right decision... Nissan should clone more of her...

prissymissy

Sep 23, 2016

have been working with jimmy for 2 of my purchased cars... He is who you need. he got me in the car I wanted plus some...Got my payments for less than I ask for... excellent customer service ..... ASK For Jimmy Huggins he is the BEST of the BEST...

Lester and Lester

Sep 23, 2016

So helpful kind professional new about the truck new what I wanted and the price I wanted gave me the kind of professional advice I needed thank to my sales person nykkyta lane

MEFretwell

Sep 22, 2016

Heidy made my experience so easy. She was up front and laid out my options and did not pressure me. She asked questions that helped me and provided answers to my questions. After visiting several other dealers and not getting a comfortable experience, it was nice to be treated so well. What I expected to be a painful experience in buying a car turned into a great experience.

NissanNVMan

Sep 21, 2016

Did all my research before going in, didn't deal with a "manager" and Jimmy helped me get the deal and all the details I needed

Jwh33l

Sep 20, 2016

I recommend to anyone. Jimmy took his time and made sure we found a vehicle that fit the style I was looking for and budget I had to work with. Awesome experience.

Jeanette Sabino

Sep 16, 2016

My lease was up and I fully intended to just turn it in and run. Instead we met with Troy Ingram and starting talking about a new lease. Troy was very helpful and we leased a 2016 Nissan Sentra

Penny1009

Sep 10, 2016

I've enjoyed coming in to search for the vehicle I wanted. With the great customer service provided helped a lot. In search for my vehicle Ricardo Sanchez was able to successfully provide me with all my needs and wants and I drove away with my new car that I love!

Mya12!

Sep 10, 2016

Deon Brace was one of the best sales men I've ever worked with. He wasn't push listen to my needs an helped find the best fit car for my needs and budget

RelRx

Sep 8, 2016

Alfredo Zambrano has been my Service Advisor since 2006. He is always honest and upfront with us about what is going on with our vehicle and shows integrity.

LaMea

Sep 7, 2016

Michael Chavis provided outstanding customer service. He addressed all my needs and concerns about my new vehicle. He even took an extra step to get me a courtesy shuttle so I can run an errand while my vehicle was being serviced.

Tdlykes

Sep 7, 2016

I called Wednesday evening to ask about a used Honda oddessey and they waited until I got there when there shift was over. Had the van cleaned for me and even had the paper work started. I left that evening with the van and it was truly a piece of cake!!

Aclark07

Sep 7, 2016

Always friendly and willing to help! Love everyone there Love the friendly and fast service. Everybody is so polite and help explain everything! Thank you.

Ninja

Sep 7, 2016

Scott Clark Nissan is among the best of car dealerships! Professional service and dedication to provide this service is instilled in the employees there. Salesman Jimmy Huggins helped me and spent hours to get me the best deal on my new Altima! This is my second vehicle purchased from this dealership and I will continue to do business with them

shuana22

Sep 6, 2016

I was glad I went to Scott Clark Nissan. The staff and the sales people were great and very friendly in helping me. I really appreciate the help and the advice that I received as well as the positive feedback and the honesty from my sales person Richard Bokavich. I really appreciate the help from everyone and they worked with me until they finished getting everything together.

A. Wilson

Sep 4, 2016

I go to Ronald every time I need my car service and he is just exceptional. He makes sure that I have everything I need before, during and after service. Thank you Ronnie for great customer service. Go to Scott Clark Nissan and ask for Ronald Taylor. Thanks a bunch

Tim Frye

Sep 4, 2016

My wife and I each drive a Nissan, and regard their Service Department to be best in class. On a recent visit, Ronnie Taylor was our Service Advisor. He was very professional and attentive. When reviewing the service schedule for our Altima, he took time to suggest items that I would need to address on put next visit without pushing me to have work done before it was necessary this approach to customer service is very refreshing and will keep me returning to Scott Clark Nissan. I highly recommend Ronnie and the dealership. Tim Frye, 9/4/16

CraigC

Sep 4, 2016

Nykkitta Lane was our Sales Representative. I have been a Nissan owner since 1988. My introduction to N.Lane began when I called about a pre-owned vehicle for my child. I told her I was looking and said I may stop by. I had a rough experience at another dealership I visited prior to coming to Scott Clark. When I arrived N. Lane made time to stay longer than planned to show my wife and I the vehicle in the rain, which we appreciated. After we viewed it I, responded by saying we wanted to discuss what we saw and get back with her the next day. When I confirmed I was coming back to look at the vehicle more, by time arrived she had the vehicle cleaned and a full tank of gas. N.Lane and I test drove the vehicle which was great, and she answered all of my questions. I felt some comfortable, I began to mention my other issue of replacing my 16 yr old Maxima with 220K miles which iwas worring about its reliability due to its age. We discuss a few options, and long story short she was able to help me package two vehicles at a great price. Her soft skills, temperament, and customer service was excellent. Nykkitta Lane has now become my go to person for my family and friends for all things Nissan.

MACPAC

Sep 3, 2016

Since I have moved to Charlotte abs needing my vehicles service, Mario have worked with me in providing excellent service and have guided us on all the best options. His professionalism is impeccable and he always put us at ease. We like the fact that he always follow up after our service. Nissan - you are very lucky to have him on your team...Keep smiling Mario.

TonyaB

Sep 3, 2016

Nissan that paricular day was very busy. Advised of wait time before I got out of car. Took shorter time than he estimated. Very satisfied with visit

happymomof 4

Sep 2, 2016

While i wasnt looking forward to looking for a new car to replace the one I lost in a total loss car accident, I heard wonderful things about Scott Clark and the Nissan vehicles as a hole. I was doing some research online and looked up Scott Clark Nissan. The prices were great for such as I've heard dependableVehicles. I was immediately contacted by one of the managers who set me up with an appointment the next day. When I arrived I was greeted by my salesperson Brandon Tinsley. Brandon was a breath of fresh air. As I briefly explained what I was looking for, my likes and dislikes he knew exactly what I needed and what I would like, at some points without me even saying. He got me a great price and amazing financial options. I can't say enough about Scott Clark and Brandon, they all made my experience amazing. Thank you Scott Clark and Brandon Tinsley!!!

jb555521

Sep 2, 2016

I have had my oil changed as scheduled. Each time I make a visit the customer service is exceptional.Bobby Jackson has always been my service advisor. He is always courteous and so helpful with my questions about service. He is honest and trustworthy. My car is always serviced correctly with no surprises! I love being part of the Scott Clark Nissan family!

FRUSTRATED

Aug 27, 2016

I had to take my car in for a dent that happened during an oil change. I talked to Alfredo and he set me to come back and have the dent repaired. He couldn't have been any better. He was so professional and did his best to get my work done since I was on my lunch break. I was able to text him with immediate responses back. He was awesome.

Lakisha McGlown-Goudeau

Aug 26, 2016

I was pleased to be assisted by Chris Benitez. He was awesome and extremely helpful from start to finish. He even followed up with me to see if I had any questions about and how I was enjoying my new car.

Megan

Aug 25, 2016

Travis Hayslett is amazing!!! He always goes out of his way to take care of his customers and makes his customers feel appreciated! This level of service is hard to come by and Scott Clark is lucky to have him as a manager!

Dan

Aug 21, 2016

Great customer service. Made the usual task of buying a car from a dealer enjoyable

Eileen

Aug 21, 2016

I scheduled 1:45 pm online formSaturday. I called spoke with Caleb who got us in almost 2 hours sooner. Our thirty thousand mile maintenance done and out the door in about two hours. Superior job! Great lounge with wi fi clean, comfy while I waited. I like Scott Clark Nissan more and more. Caleb thanks for a job exceedingly well done.

bkeeney12

Aug 21, 2016

This guy was awesome. Definitely not pushy and was very understanding of my needs. I told him what I wanted and he showed me some great options. This place offers the best pricing in Charlotte for what you get!! I'm in love with my car and wouldn't want it any other way! Not to mention, I managed to get a lifetime warranty on a Honda Accord purchase. They even helped me locate my gap insurance policy on previous cars and I was able to get even more money in return to put on a down payment! I would recommend this place to everyone!

Tammy Richardson

Aug 20, 2016

We Thank God for leading us to Scott Clark Nissan. They were understanding and valued us to the fullest. Even though it was 2 hrs from home I would never think of buying from anyone else!!

Maurice O. Herbert

Aug 11, 2016

He was great! Very prompt, kept me abreast of what was going on with our vehicle and overall, very professional! I hope to gain his service again when I bring my vehicles in. Very impressed!

Bridney

Aug 9, 2016

I called at around 10am on a Saturday and asked if I could bring car in within the next hour Ronnie told me I could! I brought it in and it so happens Ronnie was right in the lane when I got there (with a smile) took my keys and coupon and even informed me of a recall on my car that they were able to do that day. I left and within an hour and half he gave me a call that my car was done and I told him I'd be there in the next hour. My car was right at the front of the service drive washed and ready!! That was the second service I had with Ronnie and it was another great experience thank you!!!!

Rahael

Aug 4, 2016

I had a great experience with Deon Brace. He is very knowledgeable, friendly, and patient. I had a great first time car buying experience.

LadyRogue

Jul 29, 2016

I've never been so in control of a purchase. Troy was friendly, professional, and willing to go the extra mile for me to feel confident in my decision. I love my new Nissan Rogue and my trip to Scott Clark Nissan was more than worth it. You'll not find a better deal or warranty than what's offered at Scott Clark Nissan in Charlotte, NC. Just go in let Troy or one of the well trained sales staff assist you. They are there to help not harass. I wouldn't take the time to write a review unless it were true. Happy car shopping!! :-)

Liv

Jul 22, 2016

Still waiting on a recall for car for a while now and not sure when it will arrive. Just had three other recalls done on Nissan Pathfinder. Very annoyed with having to have so many.

Scott Clark

Jul 19, 2016

I purchase a 2014 max from Scott Clark this is my third oil changed on the car .This time all they did was change oil an rotation tires.they didn't inspect tires brakes lights wipers top off fluids or reset maintenance services light on dashAn I paid for this maintenance package

Mbraham7381

Jul 18, 2016

alfredo was excellent!!! Very courteous and professional. He is very informative. I will return and spread the word. How great of team there is at Scott Clark

RCharlotte

Jul 17, 2016

I was assisted by Mario Herrera and he was awesome. He patiently listened to my questions and called another service dealer to make sure that I could use a different kind of oil in my car and keep my warranty, which saved me money. He was fast and efficient and explained everything to me. I will definitely be back to get my car serviced there.

TK

Jul 16, 2016

I had the pleasure of dealing with Brandon Hunt when I purchased my new Rogue. Brandon was very knowledgable and impressed me with his charming yet sincere style....I felt no pressure which was a refreshingly different experience from the past.

CarGuy2016

Jul 16, 2016

I purchased a used 2011 Mercedes E 350 from Scott Clark Nissan.The Car was in immaculate condition but the alignment was off.The Service Department sent it out to a alignment specialist for Mercedes and it still didnt fix the issue.They concluded that the Rims were bent and ordered new rims and installed them.I was given a Rental car as well.Recently I had a oil change and Tire Rotation that was covered under warranty.The service was fast considering the amount of people.Great Service!

Chris

Jul 16, 2016

This dealership has a service department that always goes that extra mile to make the customer feel appreciated. Caleb Martin handled my last service with great skill and professionalism.

dwade

Jul 16, 2016

Bobby Jackson provided outstanding customer service skills welcoming me to Nissan. He was professional the entire time and ensured me Nissan would get the job done. He was patient listening to my issues with the brakes even though I explained with many words. I noticed he is a man who works hard and is focused with all the details on the job.

Candacy31

Jul 12, 2016

Reggie Johnson is phenomenal & treats customers as though they're family. Exceptional from all angles. I highly recommend this employee plus the dealership. You will not leave disappointed.

Tissa E

Jul 10, 2016

I want to say thank you to Ronnie Taylor for being a great service advisor. He kept me informed of progress & status of my vehicle & didn't have any work complete before checking with me first. My vehicle's repair was completed in a timely fashion. This is a great service dept!!!

Irish123

Jul 7, 2016

We had.to help our son purchase a car on short notice. The prompt response and it was a pleasure workin with Luis and Jarmaca Byrd.

J Brasington

Jul 6, 2016

I have been leasing a Toyota Camry for the majority of my life. I have switched to a Nissan Rogue for a number of reasons. Not only do I like the car, but the price is right. The process overall was the smoothest I have ever experienced and my involvement with James Ingram was superior.

Frank E Waters

Jun 15, 2016

Definitely worth the trip up there. Communication with the sales representatives was informative and timely, in-person interactions with staff was enjoyable, all questions were answered thoroughly. The car price was reasonable and matched the online price.

Lorraine Hawkins

Jun 15, 2016

My Experience was outstanding, I bought a 2014 Nissan Sentra, very good car. I got a good price on my car and also on the Saturday I went, I was feed very well. The salesman I dealt with was very repectful and knowledgeable. When I trade I will go back to Scott Clark Nissan.

NC_BLP_1981

Jun 15, 2016

As always I use this dealership's service dept. This time I went for an oil change, rotate tires, and brake service. As always I received great customer service from their staff. I will always recommend this dealership's service dept to any and everyone who's vehicle needs service.

NammaZeee

Jun 15, 2016

I am new to the Scott Clark Nissan experience, so meeting Michael Chavis was just what I needed to feel comfortable. Past experiences with other dealerships have been "I-threw-up-a-little-in-my-mouth" kinda bad, but Michael made up for it by being personable and patient as he guided me through the intake process and got me set to go. Over the course of 2 weeks he has become "my guy" and I am gladly overwhelmed with the professional service he provided. I'll be back to see him & the rest of the Scott Clark Nissan family in 4K miles, and I look forward to the experience. Thanks Michael, you've made a customer for life.

TFahey

Jun 11, 2016

Ron Taylor did an excellent job. We just bought a new but used car and the air conditioning wasn't working right. It was still under contract so it didn't cost anything. But Ronny got that fixed and saw that a part was recalled and had that taken care of too. We can always count on great and efficient service at Scott Clark Nissan and Ronny did a wonderful job in serving us. Thank you very muchAlso my husband was grateful for the ride home while the service work was getting completed. Thank you.

COOK

Jun 9, 2016

MY RECENT VISIT TO SCOTT CLARK WAS A PLEASURE DUE TO THE GREAT CUSTOMER SERVICE I RECEIVED FROM MY SERVICE WRITER BOBBY JACKSON. VERY PROFESSIONAL THANKS BOBBY

JulieC

Jun 9, 2016

Very pleased with the level of service and customer care. I have been using this service dept. for years and I'm always pleased with the service.

Darrell Williams

Jun 8, 2016

Great attentive service for new tires and alignment. On time and good price. Love it. I recommend this dealership- been going there for years and get consistent good service.

Customer experience

Jun 8, 2016

made an appointment .. techs were expecting me. Was in and out at the time that I was told .. car was clean when I got it back Technician was very knowledgeable and helpful

maruja

Jun 8, 2016

Deon Brice was the person who helped us with the purchase of the vehicle. He was professional, helpful and friendly. We will probably be back to purchase a new car in the future.

giggleguy

May 28, 2016

Troy Ingram was excellent in his dealings with me, and his follow-up was spot on, a very enjoyable experience. Could not have expected more. R. Scola

Pleased Customer

May 27, 2016

Nissan south blvd has excellent customer service and wait time. Friendly and Thoughtful experienced maintenance team. I have brought 2 cars from them 2014 Altima 2004 Toyota Corolla

Ricky Rous

May 26, 2016

Jarmaca Byrd did a great job, appreciate all the support he gave me. I recommend you stop by nissan , if your looking for your next car.

Ajackson1018

May 23, 2016

Bobby Jackson was prompt and took his time to make sure all of my questions and concerns were covered. He also gave me a courtesy car wash.

Chookie10

May 21, 2016

On the day it was truly busy...like crazy busy...so Caleb martin was my service guy...he got me in...told him I needed a basic oil change...I was out with in an hour an 15 minutes...for me was GREAT...Caleb I Thank You for your practice with everyone...an getting me in & out so I could finish up my errands for the day...So Appreciate YouThank YouCharles

Kelley

May 14, 2016

I made an appointment for my daughter to bring in the vehicle that she drives, 2013 Juke and she had never been to the service dept before. Needless to say she was a little nervous but Bobby put her at ease, told her approximately how long it would take and called her when it was finished. It was a very good experience for her. Thank you!!

DRod

May 11, 2016

I went to this dealt to check out cars hoping not to get some of those pushing sellers that make me feel bad if I don't buy anything. Luckily I didn't have to deal with that. I had Dennis Mckeon as my sales person and he made the process so easy and stress free. He wasn't pushy like most. He was down to earth and told it straight. Like I said he made the process smoothly. I would recommend this dealer and him!

Nick Keul

May 11, 2016

I had done a lot of leg work prior in deciding which dealership to go to first. I selected Scott Clark Nissan simply because the gentlemen that called was very polite and professional. His name is Matt Floyd. I would highly recommend him to anyone that is considering checking out any vehicle at this dealership. He listens and will give you the best deal possible and will work with you, explain everything.It was a very enjoyable experience considering the purchasing of a vehicle can be time consuming. I told him I didn't want to spend hours and hours and he got right to the deal, there was no haggling back and forth, which I really appreciated.

CT.

May 3, 2016

Bobby Jackson always take care of my car and he is upfront and the service is fast and precise

Joseph Spencer

May 2, 2016

I purchased a 2015 Chevy Malibu on 4/30/16. The team had my paperwork ready and everything processed for me as I drove up from Georgia. Jay and Frank had everything ready the car filled up and cleaned up. Everyone there greeted me and my family. The staff was polite professional and courteous to us. I would recommend them to anyone seeking a vehicle.

Deon2013

May 1, 2016

Bobby was very informative and friendly during the time at the service center. He also recommended preventive services to keep my car in top shape.

Zoie

Apr 26, 2016

Jarmaca (Jay) Byrd, sales man for Scott Clark Nissan was in touch with not only my immediate need for a car, he showed me the one I saw on-line plus brought several more for me to consider. Not high pressure and listened to what I thought I wanted to buy. He saw to it that I had a chance to talk with the Sales Manager Frank Wheeler to receive a clearer understanding of my oprtiions. The result was that several carfax's, the car's maintenance history were all provided to consider. That was important . A video was made for me by Jay Byrd of several of the cars I had driven. That was a special plus too. Buying the car was a matter of fully covering the myriad of papers and being sure I had no more questions. The car fits me!

Christina B

Apr 26, 2016

I was a difficult customer with a complicated situation... I had 200% Negative equity in a car that I had been paying on for 5 years. Although I was unsure of which vehicle I wanted I knew I wanted out of my mess... Jay was very patient & thorough but more importantly he was HONEST- (which is more than I can say for others at a different Nissan Dealership I visited). I was happy with Jay so much so I accepted a 2016 Nissan Altima with a much lower interest rate (YAY). I am very pleased with the service as well as my purchase. I am grateful for Jay as well as the entire Team involved in helping me on Monday 4/25/2016. I Highly recommend Scott Clark Nissan!! Thank you all for your hard work :)

kmlind

Apr 26, 2016

Great dealership experience. Found a car online via true car and Jay had it ready and waiting for me, in addition he send me a personalized video tour of the car ahead of my visit. Fair negotiation, good offer on my trade in. I'd recommend checking them out if you are looking for a new vehicle!Ask for Jay :)

Asia

Apr 19, 2016

Awesome dealership. My sales rep was Jay Byrd. He was really nice and very attentive to my needs and wants. I was looking for a specific exterior and interior color with a good price. This dealership did not have the vehicle I wanted but Jay was able to get it sent from another dealership. Awesome experience. I currently go there for all of my maintenance needs!

EliandEva

Apr 13, 2016

We had a great time at the S Blvd Nissan location. Michael C was hands down the best salesman we've dealt with. We have owned now our 4th Nissan since 2008 and will always continue to do so thanks to the top notch service we receive. This experience was made even better by the the fact that we were there with our 2 year old and not once did he get agitated and our visit unlike others wasn't an all day event. It wasn't even 3 hrs. That is awesome in my book. Looking forward to more business in the future

P. Penn

Apr 13, 2016

I went to Scott Clark Nissan on South Blvd to trade my car. My salesman was Dennis Mckeon. Mr. Mckeon took note of my concerns and what I was looking for in a vehicle. I love the new Sentra and I am thankful for the respect and curtesy I was shown during my time of purchase. I continue to go to this facility because of the friendly staff and comfort level I always experience.

T2016

Apr 13, 2016

We went in to purchase a new truck. Troy did a great job as well as John. Came back for service on a other vehicle and Alfredo treated us great. Very happy with the service all around.

Rwoods88

Apr 6, 2016

It was such a great place to visit. I had to go there for a recall on my 2013 Nissan Altima and they were so professional!!!!

AshleyG

Apr 5, 2016

Bobby Jackson is always very helpful when I come to the Service Department. I never wait long to be attended to and told in detail exactly what will be done that day. I appreciate the time taken to explain what services I am getting!

Ms Sharon "Sunshine" Cook

Apr 2, 2016

I came to Scott Clark Nissan car dealership two days ago. I was greet promptly by Quan and than Alfredo. They were both good. After Alfredo had my car serviced. He politely give me a run down on the service of my car. He was professional and courteous with a inviting smile. He made me feel very comfortable and the trust in knowing that my car was service right the first time was awesome. Thank you Mr. Zambrano. Keep up the great work. People like you make the business grow because of your customer service. I will be back again. A very satisfied customer. Ms. Sharon "Sunshine" Cook

Caroline

Apr 1, 2016

Thank you Michael Redwine for excellent and courteous service. All the employees at Scott Clark are super nice, very professional, friendly, courteous, etc. etc. I actually look forward to taking my car in for maintenance because it's always a positive experience! Dropped my car off for an oil change and some other fluid changes and went to the movies. Normally I sit in the waiting area, which is pleasant and comfortable with coffee, drinks and snacks available.

Josh82

Apr 1, 2016

Walked in with a Toyota Corolla S and left with a 2016 Nissan Sentra SR. The service was great and it only took about three hours.

kim

Mar 29, 2016

A special thanks to Mike and the service team. I can count on you all always. My car is running great now because of you. You are all amazing!

jason

Mar 27, 2016

Got a great deal on new Maxima. Matt and Nykkyta were both great to work with. Took a relaxed test drive and then with a little back and forth we were quickly able to agree on something that fit in my budget. It did take several hours to get everything done but pretty much in line with my prior car buying experience. At the end they take time to give a great tutorial of all the car's features to make sure you know how to use everything. Overall everyone was courteous and professional. Most important, I really appreciate not being pressured to add on a bunch of "extras" Got a great car at an excellent price. Recommend for sure.

Su

Mar 24, 2016

I have been going to this dealership since moving to Charlotte. I appreciate how quickly they work! Service is efficient, cordial and professional. Thank you!

hooksk1025

Mar 20, 2016

Visited 3 dealerships in 3 states, all of which told us a car was available, only to find out they were sold when we arrived. Jay not only held the car we wanted for us, he made sure we were taken care of before, during, and after the sale.

Kim B

Mar 19, 2016

I went in for routine service and received a very thorough vehicle inspection as well as fixing(for free) a boot missing off of my transmission. I mentioned the noise I was hearing and they took care of the problem left from the dealership in TN. I was very pleased plus a very nice car wash. Ronald's courtesy and professionalism were so appreciated. This is my second visit and I will be returning again.

JJ Lattimore

Mar 18, 2016

Michael Redwine took great care of me and my auto repair. Thanks for all your help. I am grateful to be able to have my vehicle serviced at Scott Clark Nissan without worrying if I'm going to be ripped off.

Cp28

Mar 18, 2016

We found the car I wanted online and drove 3 hours to this dealership. From the time we got there to the time we left everyone was friendly and professional. Jay was on top of everything as soon as we got there. At the end of the day, I got the car I wanted for an awesome price!

Truckguy

Mar 18, 2016

My intelligence has never been insulted like it was here. I was interested in their 2004 ford f 150. I will say that it was a very nice truck but I nor my bank will ever finance a vehicle 3100 over NADA. I know how buying a car works if you have a trade that is still owed on. I also know the trick of trying to add what I owe on the car on to a new loan. Now maybe it's just Scott Clark Toyota but I thought they had the deal where they pay off your old loan. Well not here. Well I won't be mad I guess I guess that's just the car salesman way of business.

Cherilyn1

Mar 16, 2016

Was great!!! As well as Matthew Floyd! I had the best time and felt as if, they understood exactly what I wanted. It was great

Chassttauss

Mar 14, 2016

I want to give you a very positive review of my recent experiences - yes, I bought two vehicles from Jarmaca Byrd. I had come in on a rainy Monday looking for a Maxima... Jay took the time and drive me over to your 'car warehouse' and we picked out my car - a Maxima Platinum.The experience and choice were great. So much so that when I was buying another Frontier (my 2012 was unfortunately totaled in an accident), I requested to deal with JayWill definitely recommend Jay and Scott Clark Nissan

Themax14

Mar 14, 2016

I came in to take a look at a vehicle I saw online. I left the dealership with a much nicer used vehicle than the one I came to see at a good price. Jay Byrd provided excellent customer service throughout the process.

ever427

Mar 14, 2016

Mike Redwine in the service department and others has always given me the very best of service. A sincere Thank you to them all. Richard Ashe is a special person in sales.

Kerry P

Mar 14, 2016

I stopped in at Scott Clark Nissan to check out the NV 200 city cargo van. I wanted a small cargo van for personal recreational use. So, I thought the NV 200 might fit the bill.When I got there I was put in touch with Mr. Chris Nagy of commercial sales. Chris and I sat down a for a bit and discussed the points on commercial vehicles verses passenger vehicles. I was sold on the commercial aspect for sure. Thanks Chris. Now it was time to go look at some models in stock so out we went. Chris continued to explain the features of the NV 200 and some of the differences between the models produced by Nissan. These vehicles are very popular and I see a lot of them around the city. I sat in one and checked out the views and features but I didn't drive one. I was still in a shopping/comparison mode. I thanked Chris for his time and expertise. He got me a brochure and I went on my way. Scott Clark Nissan was my first stop in my search for my own little RV. I had more to consider.Thanks Chris for your time and attention to my interests in the small cargo van platform. You were a great help. I did not buy a Nissan or a Ford. You represented Scott Clark Nissan and Nissan manufacturing extremely well. You know your stuff and I hope there's still some oil left in your Bronco! Take it easy and watch out for the gators on the lake!Kerry P., Charlotte, NC

Happybuyer

Mar 14, 2016

I recently purchased a Sentra from the friendly people at Scott Clark, I got the car I wanted at a price I could afford with 0% financing. J Bryd and Trey Green took care of me throughout the whole process. Thanks to everyone who helped make this a great car buying experience for me and my family!

Sam and Diane Waldrop

Mar 12, 2016

I`ve been taking my wife`s Murano back to Michael RedWine to be serviced from the day we purchased it. Michael always sends us an e-mail to remind us when it`s time to be serviced and what need servicing. He checks everything inside and outside from top to bottom. He wants to be sure my wife, Diane, will be safe on the road every time she climbs behind the steering wheel. We will always be indebted to Michael RedWine for the genuine care and love he shows in keeping her always safe. Thank You Michael

Ava

Mar 12, 2016

We come in very often for oil changes. Ronnie Taylor most helpful each time.

Charles

Mar 12, 2016

We come in quite often. Quick service Job well done. We deal with Ronnie Taylor each time.

Tim

Mar 12, 2016

Thanks for your quick service to help my family this last week We had limited time and you worked with us.

Sarah

Mar 12, 2016

Very clean area. Very fast service Ronnie Taylor helped us Quick turn around

Sadie

Mar 12, 2016

My family needed help today. Ronnie Taylor helped us To get back on the road quickly

Ann McClarty

Mar 12, 2016

Ronnie Taylor helped my family today Quick help since we were in a big hurry

Debbie McClarty

Mar 12, 2016

Worked with Ronnie Taylor!! He was great... Clean facility Quick service. Thank you. I will use you again for sure

Curtis B.

Mar 8, 2016

Mathew Floyd Is a great salesman, he explained everything clearly and answered every question I had. I called Mathew after his work hours and he still helped me out as if he was still at work. Great guy, would recommend him to anyone.

Truckguy

Mar 5, 2016

Came to the dealership looking for a used truck for my son. Immediately met Brandon Hunt who quickly got us on the lot to show us his inventory based on our price range. He cut to the chase got us a good deal, warranty and took care of a minor repair on a cup holder that broken. After the sale he had great follow up to ensure the repair was completed, retrieved a few personal items we left behind in our trade and called a week later to make sure everything was ok. Brandon is excellent!

Bill

Mar 4, 2016

Everytime I visit this Dealer I am greated quickly. It seems good to see the same sevrive advisor who recognizes me and greets me. Dealing with that person (Stephen) who knows me and makes me feel comfortable and at ease. I wll only have my car service here.

Nimish

Mar 4, 2016

Great service . Have serviced all my cars there since I moved to Charlotte. Would highly recommend. Great pricing and courteous service. Happy with everything there.

Angel

Feb 29, 2016

I love coming to this dealership. Every time I come I am always satisfied. The employees are wonderful with great customer service skills. I would recommend this dealership to all of my friends.

Donnagb

Feb 28, 2016

We came in to Nissan to just look at cars to make a comparison and ended up buying a car in less than a few hours. Jimmy Huggins was patient, funny, and listened to our needs. The experience was one of the best that we have had in terms of going through the car buying experience. We recommend jimmy to anyone that needs to buy a car.

Jaren

Feb 25, 2016

Jay Byrd really was a great salesman. He made me feel comfortable with thhe buying process and was very knowledgeable about the products. Thank you for your patience and outstanding customer service! All the staff was so pleasant and made my overall experience a joy! Job well done! Thanks

Sam

Feb 22, 2016

Had a good transaction with Michael Chavis as my sales person.

Baus1

Feb 22, 2016

Shout out to Jay Byrd. He was able to get me into a great car even with garbage credit. Miracles really do come true when you visit Scott Clark Nissan.

gngaviola

Feb 19, 2016

We recently purchased 2 vehicles from Scott Clark Nissan, one new and one used, and the experience was excellent. The majority of the process was done over the phone with salesman Jay Byrd. He was very helpful and efficient in his job. I highly recommend Jay Byrd and the rest of the Scott Clark Nissan team when looking for a new vehicle!

Justinmoss1

Feb 16, 2016

this is the second time I've dealt with Scott Clark Nissan and Jimmy Huggins, and I couldn't have asked for a better experience both times. I was very happy with my experience and recommend to my friends and family all the time to use Scott Clark as a dealership if they need a new or preowned vehicle. Also finance and paperwork were simple and a quick and painless process. Was in and out within a couple hours and driving a truck I love!

MeghanS

Feb 14, 2016

I always have great customer service at Scott Clark Nissan. Ronald Taylor is so awesome! He treats me like family and I love it!! Service overall is outstanding. No long waits, honest and upfront; yout don't get that kind of thing everywhere, you know? #southernhospitality

MaryannK

Feb 11, 2016

Jimmy Huggins was great. He worked me a helluva deal and was awesome. And was very easy to ask questions. I would recommend meeting him if you are looking for a car.

Bryant Parham

Feb 10, 2016

Scott Clark Nissan has excellent customer service that always greet you with handshake and smile. I always have my vehicle service at this location due to knowing I'm going to be treated right and fair. This is the best Nissan dealership in the Carolinas.

yunvme24

Feb 10, 2016

Bobby Jackson got me in and out for my car service and listen to my concerns regarding my car so I can follow up! Service you can count on!

Ktay

Feb 8, 2016

If you want to have a totally refreshing experience with a knowledgable sales manager, than Nykkytta Lane is your girl. She is a straight shooter, and doesn't give you that feeling your even at a dealership trying to make a stressful purchase. It was a total pleasure working with her. Walked in at 1230, walked out at 3:30 with a beautiful new car and really felt like we were leaving a friend. She makes the experience 5 Stars!

Altima Owner

Feb 6, 2016

BobbyJackson greeted me very professionally. Bobby always is respectful and courteous. He uses my name and clearly defines what work will be done, what express service is and how much it will cost. Mr. Jackson exemplifies the characteristics of a consummate Customer focused leader. Thank you for another great experience at Scott Clark Nissan.

PATEL

Feb 5, 2016

First time visiting Scott Clarke Nissan, it was a great experience. Very friendly staff. Customer service provided was exceptional. Definitely coming here for all my services.

Soldier174

Feb 4, 2016

I heard about Jimmy Huggins through a friend so I figured I would go see what he could do for me and my family's vehicle needs. Jimmy was very courteous and gave us the no pressure sales atmosphere that I prefer! He didn't try to put us in a vehicle that we couldn't afford and was eager to help us find the vehicle that "WE" want! Even though we didn't leave with a vehicle that day, I will definitely be doing business with him in the near future!

nimann8

Feb 2, 2016

Big thanks to the guys at Scott Clark Nissan. Jimmy Huggins is the man. He was helpful from the start. He was quick to respond to all my requests. We had a couple minor hiccups that happened during transport but Alfredo got everything handled quick and was a true professional. Marty the GM was right there the whole time as well. Those guys know what they are doing and how to do it right. I couldn't be happier.

Leo R Willis

Jan 24, 2016

I have purchased two cars from Scott Clark on south blvd chartlotte. The facilities is nice, and my buying experience has been good. With any purchase it has its ups and downs as both parties want what they want. For the dealership your business and the consumer a great price. In the end Fairness, honesty should always prevail and it did both times for me. I enjoy both of my cars. This time, I had my car serviced and as always I am pleased. Alfredo Z, assisted me. And even saved me money by going the extra mile to.check for my warranties. Thanks a bunch!

KPS-CLT

Jan 22, 2016

Michael Redwine is fantastic in the service department. He always takes the time to explain charges, recommended service and the state of my vehicle, but he never pushes unnecessary repairs.

mtneerman

Jan 18, 2016

Great experience with Deon Brace/John Green. Deon was extremely pleasant and very patient with me and my many hesitations. Above and beyond expectations. The team with which I dealt was transparent in their operations as it should be a part of every type of transaction. It was obvious that they want to change the stereotypical experience for the customer. *Recommended*

TFahey

Jan 12, 2016

Alfredo is a great service manager and the people that work under his management are also excellent. Mario is who helped me with service on my car Friday and he was polite, friendly, very helpful and kind. I was very happy to work with him. The people I work with there, the cost, and knowing my car is getting excellent care is why I keep returning. I don't have to wonder if I am going to have some issue. I haven't so I don't have to expect that. I can get my car serviced and have peace of mind. That makes a major difference in my book. Thank you Scot Clark Nissan, Alfredo Zambrano and Mario. Also let me say the cashier is wonderful s well as the appointment ladies as well. Thanks, Teri F.

Tonya M

Jan 4, 2016

I have never visited Scott Clark Nissan before purchasing my Nissan Pathfinder. I had previously dealt with Marty Abernathy at Scott Clark Toyota when we purchased 2 vehicles in 2012. Marty "opened" the nissan dealership in Charlotte & since we had a great experience in 2012 we wanted to revisit Marty again for our newest vehicle. Marty set us up with our salesman, Jimmy Huggins, & once again, we had THE BEST experience purchasing our new Pathfinder! Jimmy was patient, relaxed, not overbearing, listened to our wants & needs and made our car-buying experience awesome! He matched us with the best option for our family & financial needs! I have since returned to the dealership for some issues, yet Jimmy was INCREDIBLY QUICK to reach a resolution for us & has taken care of us from the moment we were introduced! I will ABSOLUTELY return to this dealership & will ABSOLUTELY work with Jimmy again!!!

clemmeca

Dec 29, 2015

My Husband, Daughter and I made the trip from Columbia after seeing the Nissan Rogue we wanted advertised at Scott Clark Nissan. We called the day before and spoke with Jarmaca Byrd. The following day was a Sunday and it was his day off but he met us there and had the car out front for us ready to test drive. From there he made the experience go very smoothly. We are very happy with our experience and our car thanks to him!

torrell

Dec 19, 2015

Matthew Floyd was the best salesman. No pressure but was honest and upfront about every opportunity afforded in the process. Gave very good perspective and excellent customer service alone was the seller for me to buy a car at Scott Nissan! You can't put a price or deal on awesome customer service that Matt Floyd provided!!! Anytime I'm in the market or my fellow Soldiers in the Army are looking for a car I will refer them to Matt!!! Thanks for making my experience a great one to remember for a lifetime!!

KarenC

Dec 17, 2015

We currently own two Nissans - an Armada and a Titan, we always return to this dealership whenever we have an issue or need service. Great service, knowledgeable AND nice staff, and 100% satisfaction. I wish every business had the customer service that Scott Clark Nissan has!

Angela

Dec 16, 2015

Great service. Polite staff. Nice facility and clean waiting area.

Ynotmeg

Dec 16, 2015

Pleasant, no pressure approach by salesman Jimmy Huggins. Understood my needs and knew his vehicles. Worked with the managers to reach our mutual goal. Walked in with criteria to purchase and walked out with exactly what I wanted. I think it was a fair reasonable deal.

lgus

Dec 16, 2015

Overall experience was good service adviser was very helpful had small issue when work was done and hope it will be addressed on my return this Saturday

Nekka

Dec 15, 2015

My first time purchasing a car and this place did it for me. I love my new lexus! I traveled two hours to purchase and everything was already worked out before I arrived, all I had to do was sign when I walked in. JAY AND LANCE were outstanding , really made me feel warm , I thank them for not making my first purchase a nightmare ! Scott Clark is the way to go ! Good people

Russell lynch

Dec 15, 2015

Mr Johnson and his team were great to work with . I will be coming back for repeat business. Merry Christmas to you all!

kristenayers

Dec 13, 2015

We bought our nissan titan from him Jimmy Huggins in December last year...this year we went to the Toyota dealership 2 doors down with all intentions of buying a camry...we decided to walk to scott clark while leaving our truck at the Toyota dealership just to see what they had...2 hrs later I walked back got the truck and pulled it into the nissan dealership an we signed the paperwork on our brand new 2015 nissan altima! JIMMY HUGGINS IS THE BEST!!! This is the second vehicle we've bought from him and will definitely not be the last!!! Thank you Jimmy...I love my new altima!

Happy Adam

Dec 11, 2015

Mike Redwine and Alfredo were awesome, they went above and beyond to not only remedy the shaking in my car but showed me preventative ways to stop it in the future. I will definitely be going back.

carguy,jay456

Dec 11, 2015

Scott Clarks Dealership(Nissan) has been "Highly" recommended, by someone who has purchased several vehicles from this dealership. I would recommend any Scott Clarks Dealership:(Nissan, Toyota, Honda) etc., when deciding to purchase Vehicle...As a customer I know your business will be appreciated with any of Scott Clarks Dealerships,...but much THANKS>to Jay Byrd at the Scott Clarks-9215 South Boulevard location for the "SUPERIOR" Customer-Service which has been given from and by you>Jay). Sir, quality time makes a difference and you have given, you're "Greatly Appreciated" Jay Byrd! THANKS: Vivian T. As a future customer, I am hoping and looking forward to having a good continued business relationship with Scott Clarks Dealership.

NC_BLP_1981

Dec 11, 2015

As soon as I arrived to the service dept. Alfredo Zambrano had taken care of me. I received excellent service and would recommend friends and family to visit the service dept for any of their vehicle needs.

cory winstead 1991

Dec 10, 2015

I was looking for a good used car for my grandma an with the help of a great salesman I found the perfect car at a awesome price. Thank you guys

toodles

Dec 6, 2015

When it was time to buy a car this was possibly the most effortless and enjoyable experience, the way car buying should be! Matthew Floyd helped make the whole process truly simple.

Philip Webb

Dec 5, 2015

A very positive experience. My wife and I both test drove the vehicle and found it great. Our purchase options were fully explained. Our sales person Jason Campbell was veryfriendly and patient with us.

Karen25

Dec 4, 2015

The service associate I talked with on the phone and in person was kind, respectful, and very helpful. Ron Taylor helped make my visit seamless and positive. Then all other people I spoke with were friendly and helpful.

popy70894

Dec 1, 2015

Ronald Taylor was great in getting my car serviced. The car was completed in the specified timeframe. I thought I needed additional services, but the team checked it out and informed me those services were not needed. Glad to see there are honest associates at this dealership.

Aby1122

Dec 1, 2015

Luis Cruz helped me to find the righ car and accessible payments. He is a very good seller I loved my new car Thank you!!

IMiller

Nov 30, 2015

Luis Cruz, did great finding the right car in the right range of monthly payment Also Kaysha,delivery coordinator provided expertise service in regards to the technology in my vehicle!

Nance B

Nov 22, 2015

From the convenience of booking an oil change online, to the prompt, courteous attention by Bobby Jackson, I highly recommend Scott Clark for service. I have a new Rogue that was purchased just before we relocated from Massachusetts, so I was curious as to how service was in NC.I was more than pleasantly surprised.I believe their motto is one of professionalism, and treating the customers like royalty.I will definitely continue as a returning customer.Thank you for making my transition to Charlotte a good one!

Leonel Ferreira

Nov 19, 2015

The best dealer , best salesperson ,Luis crus, thank you to Luis crus for you help.

Lamin

Nov 19, 2015

Alfredo Zambrano is a great guy and he provided very good customer service.

jmartens

Nov 19, 2015

This has to have been the best car buying experience I've had. We called the dealership and spoke to Marty and he set us up with an appointment with Jay Byrd to drive the car we were interested in. After agreeing we liked the car we sat down for the negotiations ,terms were very reasonable.. Didn't feel pressured at all. Everything went very smoothly. We will buy here in the future.

Richie1969

Nov 17, 2015

Fantastic service and Michael Redwine was up front and very courteous, felt with Mike many times and always professional service . Because of ppl like Mike and your service personnel always bring me back to Scott Clark Nissan. Keep up the good job Michael!

Foxman75

Nov 14, 2015

My wife and I bought a new pathfinder here in May. Our sales experience was good. Just went in for our first service (5k miles) and Mario and Alfredo took great care of the car! We had a minor paint scratch and they took care of it for free, no questions asked. I was really impressed. Those guys in the service department are great!

Djd1969

Nov 12, 2015

I would never buy from anyone else. Scott Clark Nissan is amazing. In every aspect wheat her you are buying a car or having your service done. Simply amazing Thank you Scott Clark missed

Daniel F.

Nov 12, 2015

The staff was very courteous, forthcoming and dedicated. Luis Cruz does a great job understanding your needs and finding the right options according to your budget. He is very customer service oriented. We are very happy with our new car!

Softballguy001

Nov 11, 2015

Brought my car in and was greeted my service manager Caleb right away. He got the job handled quickly and professionally. Would highly reccomend this service dept to everyone. Thank you for great work!!!!

kirkman

Nov 8, 2015

My service manager was Caleb Martin. I had an appointment at 7:45AM and he took me right back to his office I had the 60,000 mile service performed and they did everything I asked for to the penny. When I went to pay I learned I had a credit which was a nice surprise. I ask for a courtesy shuttle to go to work. I waited and Caleb explained to me the shuttle driver had to go all the way out to WT Harris for a customer. I waited and he picked me up about 30 minutes later. Caleb went above and beyond to keep me informed.

jmsbcknr

Nov 7, 2015

From the moment we arrived to the dealership to the time we departed in our new car, everyone that worked with us were absolutely wonderful. Never did we feel like we were being pressured into buying any car. Yet the sales team was very professional, offering us the information we needed to make a thoughtful decision. Though my wife and I reside in Huntersville, we heard about Scott Clark Nissan as THE place to go if you want to be treated with respect. It was more than we could ever imagine.

Kaveman

Nov 2, 2015

Excellent experience from beginning to end. Work performed quickly and notified as soon as the vehicle was ready. Vehicle was also washed at no charge.

Super Team!

Nov 2, 2015

From salesperson (Jay Byrd) to manager (Jacques) to finance (John) & support staff who walks you through setting up audio system, entire staff cares about customer satisfaction!

Faye5

Nov 2, 2015

Thanks to Bobby Jackson for explaining all details of services and inspection. These were completed within an hour as estimated. He was very helpful and courteous. Thanks.

Mcburnett21

Oct 27, 2015

I recently bought a vehicle from Jay Byrd at Scott Clark Nissan. From the beginning of the deal he was more than helpful in making sure I got the best deal I could along with exemplary customer service. I would go back again to do business with Jay and SCN.

P3player

Oct 26, 2015

Excellent job in servicing of my vehicle by Michael Redwine. I was in and out in a relative short period of time with all the work completed.

Minissan

Oct 26, 2015

Thank you to Scott Clark Nissan for their excellence service they provide, especially Alfredo Zambrano. He always gives great attention every time I've needed service at Nissan. In my last visit, I was also helped by Stephen who also gave me the same attention and collaboration as the rest of their team,

fantis

Oct 26, 2015

My family and I have been dealing with Alfredo for over 5 years now and he has always remember our names and treat us like we were members of his family. It is truly wonderful to know that you are treated like no one else.The Romero's family

Mhiatt

Oct 21, 2015

I brought my car in to get an oil change. Ronald Taylor was very helpful. They were so fast! I wouldn't go to any other dealer Scott Clark Nissan is the best around!

LovemyAltima2013

Oct 20, 2015

I purchased my car in June from here. First time I brought my car in an oil change, Alfredo took care of me. I was prepared to take care of my bill and was told that Alfredo said it complimentary. I had my disabled mother with me and they took the time to assist me with her. That meant alot. I will always bring my car here for service.

Senior Citizen

Oct 17, 2015

Bobby Jackson wrote my service ticket and explained everything concerning my visit in a friendly,courteous and professional manner. Bobby Jackson is a person that I fully trust when I have my car in to be serviced or repaired.

pattyjoelee

Oct 15, 2015

Luis called us about early lease termination, we went in to see what it was all about and ended up with a new 2015 Rouge. Luis answered all of our questions and gave us a good deal. We were very satisfied ,

D. Morris

Oct 13, 2015

Went to dealership to get an inspection so that I can get my 2016 sticker. Michael Redwine was very courteous as he explained that car passed, but in future prepare to get transmission service done. I really appreciate the heads up. D. M. Morris

MaKayla

Oct 7, 2015

I went in to get my car checked and was very well satisfied. Happily nothing was wrong but the service was amazing, Bobby helped me out at first and was amazing as always and another gentleman, Ronald Taylor went out his way to assist me. Even remembered my name and face, which is always a plus. Great service and friendly staff. This is the place to buy from!!

vmbrown5691

Oct 7, 2015

We visited this dealership because of Luis due to the recommendation of a friend. He did an exceptional job answering questions for my wife (her first car) and working hard to find the right car for her. My wife spent many hours researching different car brands and models ahead of time and knew what she wanted in a car. Luis was very good in dealing with my wife in an easygoing, laid-back manner that was a great counterpoint to my wife's more frenetic personality! End result, my wife LOVES her new car and we're happy to have purchased it with Luis!

chaynesworth90

Oct 7, 2015

I got off work early to drive my mother 76 miles one way to this place; this was the worst experience ever attempting to make a used car purchased. I requested an OOD price on a vehicle listed above KBB value via email, due to location and availability. After several conversations emailed back and forth between 3 online sales reps. I received a price that was doubled the KBB value from Kristofer at Performance Ford. In addition, he attempted to get me to consider another car probably worth 2-3 times more. I advised Kristofer that I wasnt going to pay double KBB value OOD for a car with 85k miles and wasnt interested in the car he wanted me to purchase either. I received an email from Glen, Internet Director notifying me to come to dealer because he wants to earn my business, but it has to make sense. Kristophers offer sure didnt make sense to me.We went to the dealership where the car was located, which was Scott Clark Nissan. Brandon introduced himself as my mother and I proceeded to the inventory. We located the car, Brandon went to get the keys and took us on a 3-5 mile test drive. My mother was driving the car and wasnt able to test drive; due to the max 45 mph speed limit; we didnt go on the interstate. I would think a sales rep of 4 years; the little time we spent in the car he could have been telling us information or features regarding the vehicle, instead of humming tunes from the radio. Once we got back to the dealership, we began inspecting the car. Multiple scratches were found; looked like painted over rust spots on door frames; the spoiler wasnt the same color as the car. I asked Brandon, How much is the OOD price on the car? He responded, Our prices are on the internet! Brandon took us to his desk. He provided us with an OOD price that was over the KBB value. Brandon researched car on KBB, registered car as good condition. We really did not know what condition the vehicle was in, because of the limited test drive. After going back and forth about the price in an intellectually challenging manner, we got nowhere. After being dismissed with handshakes, we werent provided with any contact information for future purposes. A sales manager contacted my mother about 10 minutes after leaving asking; if she liked the car; how much she was really willing to spend on the car; telling her hell try to find us another vehicle within the price range. NO, THANK YOU!Kristophers and Brandons OOD had a $6,000 difference, with OOD still priced over market value. Sounds kind of like a rip-off somewhere along the lines to us. If that car or the same model cant be purchased between KBB value and her budget. Shell just proceed to her other cash options, with one of the sales representatives that she and myself has previously purchased vehicles from in the past. After having this experience with Scott Clark Nissan and Performance Ford, we feel like your employees need to work on their integrity and making consumers feel more comfortable. We wish we would have known what the actual OOD price on this car like I requested from the different online sales agents before we continued to the lot. It would have really saved us a lot of time, gas, and money. I wish my review couldve been more positive!

Mrs. G.

Oct 1, 2015

They gave me the best deal ever. Even after the purchase I was compelled to do more research, and couldn't find a better deal. Jimmy was a sweat heart so understanding and patient. They made me feel great leaving out of the dealership with my new ride. Thank you Scott Clark Nissan you made this purchase Awesome! :)

CarGal27

Sep 30, 2015

I can confirm with the other reviews that this dealership is terrible. It's the epitome of why people hate dealerships because they lie and only have their best interest in mind. Situation: I brought my car in because two shops told me something was faulty with my transmission. They both mentioned it was under warranty and that Nissan would have to replace it. It's a known issue on 07' & 08' Nissan Sentras. Well, I brought it in, was charged $95 for them to check it out and lie about the noise being the left wheel bearing. Cool, then why is my check engine light on? Long story short, I brought it to another Nissan Dealership that knows what they're doing and they're replacing the transmission. More business for them. The manager Alfredo was also of no help.

prime15

Sep 27, 2015

Was looking for a car and was immediately taken care of. Was in and out of the dealership in less than 2 days. I am highly satisfied with the work that these guys do. Got my new car and will come back later for my wife to buy her one.

dpd0843

Sep 24, 2015

Bought my Rogue in January and just reached 5000 miles so due for first inspection and service.Drove in and was promptly welcomed by Ronnie Taylor. He thanked me for coming in for service, wrote up the service order and told me it would be an hour. The car was ready in 45 minutes and Ronnie gave me a very competitive price for the service.I intend to return for future service at Scott Clark Nissan and with Ronnie Taylor. Thank you.

nana0811

Sep 24, 2015

I have been coming to this dealership for several years. I was getting my 2013 altima serviced and decided I would just look around while waiting. Jay Byrd was the salesman that helped me purchase a 2015 altima. He went over and beyond to make sure I purchased the right car for me. Thank you

Clyde Fields

Sep 23, 2015

Came in for routine oil change. In and out in about an hour. Mr. Jackson was very professional and upbeat. No worries about the technicians handling my Maxima. They washed my car too. Highly recommend.

NewBuyer18

Sep 17, 2015

I was a first time buyer and everything was pretty smooth. Matt Floyd helped me out and I don't think I could've been more comfortable. I was so nervous but was made to feel very relaxed. Thank you!

Stephanie

Sep 8, 2015

My daughter has brought her car to your Dealership on several occasions and some of your staff customer service really sucks. My daughter was not rude or disrespectful when she had every reason to be due to the Rental Managers attitude towards her. The manager of the Rental Department Jena was very rude. My daughter whom was next for service and standing at her door waiting on her to assist her, Jena purposely pass by her and got another customer and waited on her first. This neglect, lack of compassion and horrible customer service skill made her late for work. When any customer comes in your establishment ethnicity, status looks, or religion should not matter. The only thing that matters is that the customer comes first. Mike the service manager came to our daughters rescue. Mike did call us to make sure that we understood what was going on and apologize for Jenas rude behavior. This was not his department but he step in as a leader to correct a wrong. We appreciate his kindness and understanding.

Mking12

Sep 6, 2015

Really had a great experience. All staff were very good but Luis Cruz was truly outstanding. Luis was Very knowledgeable and with a great sense of humor! Really thought a lot of John Green too!

g men fan

Sep 4, 2015

My first appointment went well Mike Redwine. He is professional and was not pushy when it came to reviewing service work my vehicle needed. The work was complleted quickly and i was in & out in a reasonable amount of time. Thank you

Natedogg1969

Sep 3, 2015

Scott Clark Nissan service always takes great care of me when I'm in for Maintenance on my 2014 Sentra SR and my 2011 Toyota Corolla. Alfredo Zambrano and his crew always do it right the first time and have my vehicle ready when they say they will. Bobby Jackson, Mike Redwine and Mario Herrera are always great to deal with and I would recommend Scott Clark Nissan for service on all makes and models!

TJM

Sep 2, 2015

Jay Byrd was our sales associate and he did an AWESOME job. When it came to getting us what we wanted he did what was necessary.I would definitely recommend him and will be shopping with him again.

Christy Scales

Sep 1, 2015

I bought a new 2014 Rogue in June of 2014. My sales person, Matt Floyd is wonderful. He doesn't hassle or pressure you, and is an asset to the sales team at Scott Clark Nissan. Thankfully my vehicle is under warranty as there began to be some issues with my steering assembly. Mike Redwine ( and Alfredo, his manager) ALWAYS treat me with the upmost respect, timeliness and care. I am a spirited customer to say the least, and its always a vulnerable situation to be in when your brand new car starts having issues that take three visits to the service department to figure out the problem and get it fixed. All three times I brought my car in, Mike was there with a smile and ready to help me. He got me in a loaner car so that I wouldn't be inconvenienced with no transportation. The second time I came back, unnerved ... he helped me understand that there is a process in finding the cause of the issue and talked me off the ledge. And the THIRD time when I was coming unglued, he really helped diffuse the situation, handled it professionally and courteously and as always, was a joy to work with. He is definitely the guy you want on the front lines dealing with your customers. Thank you Mike for being consistently awesome and taking the time to walk me through the process and for always taking great care of me when I am in for any reason. You are the bomb-diggity. :)

Diony

Aug 30, 2015

Drop off was easy and quick and vehicle was ready when they said it would be. Dealership and service area were clean and very welcoming.

Happy Shoppers

Aug 28, 2015

This was the best buying experience we have every had. Our sales representative, George Delacruz, the Sales Manager, Jacques Deadwilley, and the Finance Manager, Jon Ramos was the best. We were treated like royalty. Love our car.

waldrops2

Aug 27, 2015

I bought my wife the car she has always talked about wanting, a Nissan Murano, and have never looked back. She loves the way it drives and feels safe when she`s behind the wheel. To keep her safe I depend on Michael Redwine our Nissan Service Man. I call him whenever her Murano is due for service or if she wants something looked at. She knows whatever work is performed is Done Right and feels secure when on the road. Thank you Michael and Thank you Nissan. P.S. She love it that she can stop by the Dealership and get her car washed free anytime.

Mhiatt

Aug 26, 2015

Coming from California to purchase a car for our daughter who is attending college in NC was a smooth easy process due to the wonderful help of Richard Ashe. He was very helpful and made this deal run very smoothly from 2,500 miles away. We spoke with other dealerships in the area and Scott Clark Nissan was the best! Very helpful, cared about us and our needs.

Mays

Aug 25, 2015

Recently purchased a Nissan Xterra found the experience to be very pleasant. The staff was very courteous and very professional, I would definitely recommend that you pay them a visit if you are looking to make a new purchase.

Daniel

Aug 24, 2015

Excellent sales representative, perfect service to my car. Sales representative: Jimmy Huggins Service manager: Jamie Ramirez

Pam

Aug 20, 2015

Thanks for excellent customer service! Alfredo always take time out to inform the customer of the service provided. Before and after. That means alot! I commend you for that!

Alohafamily

Aug 19, 2015

Recently purchased our Nissan Rogue- the best deal we could find within a 150 mi radius. Nykkytta was fantastic- special b/c not like a car salesperson- real, great follow up, professional, easy going. Would absolutely work with her again. Ricky closed the deal and was also good to work with. So far so good with the car. We bought for the best price for the best car in the area with the best warranty behind it. I did feel the manager rushed us along a bit at the end, "I have more buyers to sign", which was true and we were ready to leave anyway. Thanks for the week long hand holding Nykkytta! Would recommend....

Bridney

Aug 18, 2015

I just purchased my 2015 Altima with Jay 3 months ago so I had my 5,000 mile service, I got there and Alferdo greeted me and took care of me! I got picked up and not even an hour later I was ready to go! Thanks!

managoat

Aug 15, 2015

Experience was great, Jay Byrd was friendly, answered all questions and even checks in on us from time to time. We bought a 2015 Altima and its everything he said it would be.

cp7084

Aug 11, 2015

Everyone here was very friendly and easy to deal with. I worked with Matt in sales and John in finance. I went in not really knowing what I was looking for, and Matt was very helpful in guiding me to my new 2013 Pathfinder that best suited my needs in my desired price range. I would recommend this dealership to anyone and everyone as their customer service goes above and beyond. I even got to deal with Travis after the sale was finalized and still received the same great customer service. I can't imagine wanting to shop anywhere else!

The Dave

Aug 10, 2015

From start to finish the experience at Scott Clark Nissan was great. I dealt mostly with Jay Byrd and he answered all my questions and provided a stress free experience. I am now in my 2015 X-Terra S and happy with the purchase.

Gearnoise

Aug 4, 2015

We started our experience with Scott Clark Nissan via the internet, after pressing the "Chat Live" button on their website, at just about closing time. I got a callback from Michael Chavis in their Internet Sales dept the very next morning, and that was the start of a great leasing experience. We had been leasing other manufacturers vehicles for around 15 years, and this was probably the easiest experience yet. Michael was very product knowledgeable, and evidently Scott Clark puts its folk through a thorough training program. Michael even knew about my first Nissan (a Datsun 411 which had come and gone long before he was even born). We were comparing the just out 2016 Maxima to a comparably equipped (and priced) 2015 Acura TLX. The Maxima won, and Michael did a great job of locating the exact model and colors at another dealer and working a dealer trade to get it to their lot. He worked out the best upfront cash-monthly payments lease given the parameters I had set and we closed the deal a couple days later. The good experience didn't end there. There was no hard sell of service plans, etc. just a brief mention. And I'Vonna from customer service spent a good hour in the car with us going over the large display and its various settings before we pulled out of the lot to go home. This dealership is very keen on customer service and relationships at every level. Overall an excellent experience.

owl

Aug 4, 2015

On July 31st I was going to Hondo to look at their Pilot. I stopped by Nissan to look at their SUVs. The salesman that helped me was Richard Ash. I wasn't going to buy, just look at the models as I haven't shopped for a new car in 5 years. Well, I left with a new Nissan Rouge which I am pleased with both the salesman, the car, and the service. Mr. Ash was very professional and friendly.

CJ

Aug 2, 2015

I had a great experience buying my new car. My salesman Jimmy H was awesome!

randilee122

Jul 29, 2015

I called the dealership early morning and told the gentleman that answered (Sam) my situation, what I was looking to accomplish, and what I needed. He answered all of my questions after very patiently listening to me and suggested I come in and get some information to take home. I came in that afternoon to meet him and he introduced me to one of the Sales reps, Mike, who was the most personable and pleasant car sales agents I've ever had the pleasure of meeting. I thoroughly enjoyed working with this dealership from the start of my test drive to driving my new car out of the lot. They went extra lengths and out of the way to help me with everything they could. The process was incredibly fast and went so smoothly. Thank you Scott Clark Nissan, you guys rock!

Mike G.

Jul 27, 2015

Good buying experience with Michael Chavis. Responded promptly and favorably to feedback provided. Obtained exact car requested in a timely manner Professional, friendly approach by all personnel involved in the buying process.

Demishal

Jul 21, 2015

Alfredo Zambrano was very helpful and friendly...He geinually seemed concerned about any issues i may need or have about my vehicle. Well knowledgeable of what was asked

PanthersFan

Jul 18, 2015

This was my first visit to Scott Clark Nissan for service. Ronnie Taylor greeted me promptly and completed the paperwork for my service. It was done sooner than I expected and at a fair price. I will return for future service!

Jess

Jul 15, 2015

We drove two hours to buy from Michael Chavis after meeting him 6 months ago. He was incredibly knowledgeable, hard working, respectful, not too pushy and very funny! Michael worked hard to the right car and right price for us. We'll be back!

TFahey

Jul 15, 2015

Bobby Jackson was a great help with my service this time. I greatly appreciate the kind service ad the great help. He was friendly, knew was he was doing and very helpful. The work as always was done well.

Dr. Sampson

Jul 15, 2015

I am truly sickened by Scott Clark Nissan. I have purchased many vehicles in the past and I have never experienced such poor customer service in my entire life. I have a BASIC service need (air leaking from 3 of my tires) and instead of listening to my concerns as the consumer (and addressing them), Nissan service was quick to look at my vehicle and even quicker to get me out of the door ...stating that there was nothing wrong with any of my tires. With 20+ years in the corporate industry (with a Ph.D.) I would think that I have some good sense to know when there is a problem with my vehicle; however, Scott Clark Nissan failed to listed even after I brought my vehicle into their service department on 3 separate occasions. During the 3rd visit, I was so annoyed by their unprofessionalism and failure to listen to my concerns I INSISTED that they take the vehicle back and spend quality time inspecting my tires. After 10 minutes, the advisor came back to me and stated that one of the valves/stems was broken and they also found a nail. I was outraged that it took 3 services visits along with my demanding to thoroughly inspect my vehicle...before they could identify the problem. After addressing these issues, the service team continued to insist that there were no other issues with my tires but I knew this was not the case and since they continued to dismiss my concerns I reached out to Nissan Consumer Affairs (which I would advise to all customers who experience such poor customer service). CA advised that I take my vehicle to another dealership for one final inspection (before any action was taken on their part). I agreed to take my vehicle to Gastonia Nissan and I must admit I was PLEASANTLY pleased!! The service advisor Robert Reynolds was highly knowledgeable, extremely professional and more importantly, he LISTENED to my concerns and addressed them. Not only did his service techs perform a thorough inspection of my vehicle, but they found another nail located in one of the tires which I had advised to Scott Clark was still leaking air. Additionally, the Gastonia team recommended filling my tires with nitrogen (which they did) and further advised me of a recall on my 2013 SUV - - something that Scott Clark DID NOT EVEN MENTION TO ME AND SHOULD HAVE. I ask, what kind of dealership fails to advise/address a recalled item?? This, coupled with the WORST customer service is the reason why I will NEVER recommend this dealership to anyone and especially why I will NEVER return. I will also post this feedback on every site I can to warn other consumers of my experience with Scott Clark. I want this dealership to know that despite their attempts to claim that they are the "all new" Scott Clark Nissan, they truly need to learn the meaning of CUSTOMER SERVICE. (additional note: I attempted to connect with the General Manager to discuss my concerns. A service advisor confirmed that he relayed my message but I never received a return call. It is a shame that even at the management level; good customer service is lacking). Sincerely, Dr. Sampson

BradyE

Jul 7, 2015

I was stranded in Charlotte and needed to buy a car. I was so happy to deal with Jay and the rest of the staff, the friendliest car dealership I have ever been to visit. Anyone in the market for a Nissan should stop by here first. I drove past others because of the phone manner of this group.

Niessy2015

Jul 4, 2015

It was my first time visiting this dealership service department. As soon as I pulled up there was someone cordially greeting me and asking how I was doing and if he could be of service . I told him that I needed an oil change and tire rotation if it was not too late in the day and if they had a spot available. He immediately consulted Bobby and before I knew it, the order was wrote up and I was escorted to the waiting area. I was prepared for a long wait, however it was quite the opposite!! Even the cashier, unfortunately I do not remember her name (a beautiful African American "maturer" lady), was extremely friendly and advised me of the reward program and the different ways it could be used. I was very satisfied with all services I received that day and walked out with an extra smile in my face:). In summary, "first impressions are lasting impressions" and me completing this survey (which I normally don't comple surveys) is a true sign of how I was impressed.

jjzirvin

Jul 3, 2015

Friendly professional service. Troy Ingram, our sales consultant, first listened to our wishes and found the model and equipment to fit our needs. He was able to save us several thousand by researching their inventory for the exact fit with color, interior and options, all presented in a no pressure environment. Excellent experience with everyone at Scott Clark Nissan. Highly recommended.John & Jennifer Irvin

Patrick Marseille

Jul 2, 2015

The service department did a great job. My car was repaired the same day and properly done.

Hal

Jul 2, 2015

quick service, great salesman { Richard Ash}, no hassle free experience. This is my second vehicle from Scott Clark Nissan and I would highly recommend them, even if I had to travel a little bit further to buy from Scott Clark Nissan.

ccurtin

Jul 1, 2015

I have to say it was a pleasure doing business with them. There was no pressure and every one was very nice. My salesperson was Jarmaca Byrd and he was as great to deal with. I would highly recommend him and the dealership.

mcdade1252

Jun 29, 2015

I made the decision on a friday night that I wanted to trade in my 2013 Nissan Altima. I had never traded in a car that I still owed money on, so we took that car to CARMAX the next morning to get a price for it. Then we headed over to Scott Clark Nissan. As I had purchased my previous cars from that dealership there was no doubt that i would purchase this one also. Our salesman Harold was very helpful in finding the car i wanted on the lot and the Sales manager Jacques was very helpful when it came time to haggle over the price. While my experience is very typical of anyone wanting to purchase a new car i only wish that when I ask for the best price that i would actually be given the lowest price. I never buy a car the first time I look at it. Later that afternoon jacques called back and after a little more negotiating we agreed on a price. I like this dealership and will certainly buy future cars from them. On a side note my husband, who worked in the car industry for years says the service dept at this dealership is the best he has ever seen.

Altimafaith08

Jun 21, 2015

Alfredo Zanbrano's curb side manner was excellent and I was very impressed it was just an oil change but he treated me like royalty, I ngelook forward to my next oil change and hope he's on duty....you are lucky to have him in your establishment....

Sontakay

Jun 14, 2015

I always depend on Scott-Clark Nissan for the service and repairs on my Altima cars --1994 and 1995. My recent experience with Mr. Roland Taylor of Scott-Clark Nissan has been satisfying. Roland is professional and knowledgeable and kept me updated with the problems and repairs required.

New Juke Owner

Jun 13, 2015

My salesperson, Mr. Richard Ash was very knowledgeable about the automobile I purchased. He took a great deal of time looking for a car close to me that I could get without waiting as I really needed an automobile without delay. The entire team was polite and helpful with any questions I had and made the buying process easy.

Dpetroske

Jun 13, 2015

I have been planning to replace my lease and looking for sometime. On the second trip we came to what I felt was a good middle ground for both myself and the dealer.

Versagirl

Jun 12, 2015

Michael Redwine, Service Dept was so very helpful as he squeezed me in same day to evaluate my daughter's car. He followed up later that night to let me know they could find no problems. He gave me an additional rep's name as he would be out of the office the next day and made sure I would be taken care of then. Excellent customer service provided and a very pleasant experience.

Tim

Jun 7, 2015

Scott Clark found exactly what we wanted at the price we discussed. They delivered it over an hour away to my home and demonstrated all features! Michael Chavis followed up quickly and kept all of his promises!

Julius W

Jun 2, 2015

I recently had my 2005 Nissan Titan serviced. I went in for a basic oil change. As a courtesy, they always do a visual inspection on all vehicles. Well they noticed a loose stud on one of my brakes. I really appreciate my service writer BOBBY JACKSON going above and beyond getting it repaired. Even though I was at the dealership longer than I anticipated, Mr. Jackson explained to me what was going on and I left there completely satisfied. I HIGHLY recommend seeing BOBBY JACKSON at SCOTT CLARK NISSAN when you need your vehicle serviced!

Rinardoh

Jun 1, 2015

Provided a high level of quality service; completed the service in a timely efficient manner. Bobby went above and beyond to ensure that my visit was a pleasurable one. I definitely will continue to bring my vehicles to this dealership for service.

Sunshine

May 31, 2015

In recently bought a car from Scott Clark Nissan and was very pleased with the experience. Jamarca Byrd was very professional and courteous and knowledgeable about the car I was purchasing. They did a great job of making the purchase efficient and easy.

Gina

May 31, 2015

I bought my car in another city from another dealership before moving to charlotte. I was due for my first oil change and made an appointment at Scott Clark Nissan to get it done. Bobby Jackson was super helpful and efficient getting me in and out of my service appointment. He told me it would take 30-45 minutes and he was spot on with that estimate. I appreciated him being honest about how long I would be there. Everyone at the dealership was very nice, and I will certainly bring my car back for service in the future.

lesliemoe

May 24, 2015

Best place in NC to buy a truck. Nissan Frontier. They did not have the color we wanted but found one at another dealership and brought it to us. Best ever and will for sure go there again. Marty Abernathy and Michael Chavis were great. Finance dept was outstanding.

cbhelms

May 24, 2015

Ronald wrote up our work order and advised my wife that it would take several hours to complete the work as needed and arranged for one of their drivers to take my wife home. Ronald called us to let us know that our car was ready to pickup. It was a pleasure dealing with Ronald Taylor.

Murray2012

May 24, 2015

Having decided to purchase my leased Murano, Troy, in sales, and Brian, in finance, made me feel very comfortable with my decision. Both Troy and Brian were very professional and courteous throughout my purchase. I highly recommend working with both of them.

Varney G

May 24, 2015

I recently had my Frontier serviced at Scott Clark Nissan. Michael Redwine assisted me and the truck was returned very clean and in a timely manner

Dennis P

May 24, 2015

Alfredo Zambrano made bringing my car in for service a pleasurable experience. Everything was handled as promised and the staff was great to deal with.

mncg

May 21, 2015

John Green in finance was the nicest finance person I've dealt with. He was very knowable and willing to answer all questions asked with patience. Richard Ash was accommodating to my search, he listened to what I wanted and found the car that was the right fit for my family. I will recommend any of Scott Clark's dealerships based on the employees I have dealt with through email and through interaction at the actual dealership.

carlheard

May 19, 2015

Our experience with this dealership and more specifically Jay Byrd was awesome. Very honest, straight forward experience. Jay delivered what he promised. i would definitely recommend Scott Clark Nissan to anyone. Excellent all around experience.

Angela

May 15, 2015

I enjoyed my service. I will be back and I will recommend this dealership to anyone. Thank you for the great service.

Gene Hanson

May 14, 2015

Ronald Taylor took good care of my service situation and provided a rental vehicle during the repair process at no charge.Will look into Scott Clark Nissan for any future service requirements

rich

May 12, 2015

I would strongly recommend Matthew Floyd. I thought he did a great job of walking me through the process, answering all my questions in a personable and friendly way. I could tell that he cares for his clients. You can't go wrong with this dealership.

Forenz

May 11, 2015

I've always experienced prompt service with clear explanation of the service needed and my options to make decisions. The staff are very professional and well versed in vehicle repair and maintenance.

CalebW

May 10, 2015

My wife and I had a very good experience at Scott Clark Nissan. We had previously had some terrible experiences with other dealerships during the process for shopping for a car and we were very weary of the "push" salesmanship and constantly being bent towards one thing or another. Such was not the case at Scott Clark, Richard Ash took great care of us and treated us with respect the whole time, not forcing us into anything. The finance staff was very helpful and showed us all available options for financing our potential vehicle. This experience was refreshing, and I will seek out this dealership the next time I'm looking for a vehicle, and i would advise anyone to do the same. If you're looking for a vehicle call Richard Ash at Scott Clark Nissan, trust me, I was apprehensive and expecting to get hassled and this experience totally changed my perspective.

ASample

May 9, 2015

The team at Scott Clark Nissan has been great! I recently purchased a 2015 Nissan Altima from them and the experience was easy / hassle free from start to finish. I would highly recommend this dealership!!

jcneal2

May 5, 2015

Jay Byrd was very pleasant and professional all during my experienced with him. Although, I didn't purchase a vehicle from Scott Clark Nissan, Jay's definitely someone I would want to have on my "A"Team. I just wish I would have had a little more patience at this point. Take care and continue to employ more of the Jay Byrd's models.

amstamey

May 1, 2015

Darrell at Scott Clark Nissan had me in and out in under 2 hours and had worked with me throughout the day to make sure the numbers were where they needed to be. I cant explain how unpressed and relaxed I felt buying my Infiniti from Scott Clark Nissan. I will absolutely be back for future purchases with the great and friendly level of customer service.

pcdean

Apr 29, 2015

Mr. Bobby Jackson is the person that step in and help correct the problem that I had. He made me feel much better about Nissan service. If everyone had the great attitude and customer service as he, there would be a better work place. Excellent Service, Great Job keep up the Good Work !!!Patricia

Kim

Apr 28, 2015

I had an amazing experience at Scott Clark! Luis Cruz was an excellent salesman who was so knowledge and professional throughout the process. He made us feel at home each time we entered the dealership, and he was always available to work with us when we went in, without being pushy. Our buying process was quick, and each member of the team was just as great as the last! The negotiation process was even phenomenal, especially in comparison to other dealers my family and I have worked with in the past. My visit ended with a full tutorial on how to use all of the features in my car. I would absolutely recommend Scott Clark Nissan to anyone interested in buying a new or used vehicle!

JMJ1981

Apr 22, 2015

We were window shopping the day we visited Scott Clark Nissan, and wasn't expecting more than that. We drove away the owners of a 2014 Nissan Maxima. We love it. The entire experience was painless and smooth... Deon Brace was our salesman, and we appreciated the fact that he didn't walk away from us when we told him we weren't really in the market for anything at the moment. We fell in love with the Maxima after the test drive, and Deon and the Sales Manager (forgot his name) worked with us until the deal was done. At no time did we ever feel pressured to get the car. We will definitely give Scott Clark Nissan a look first when we are in the market again. And I have already told friends and co-workers to go see Deon when they start looking!

DeionM

Apr 22, 2015

Jay contacted me and set me up with a great time to come in, very easy to talk to, very friendly, and was more than effective with answering all questions that I had. He was able to get me in a car that day despite the fact that I was only 21 with no credit and no cosigner. So far, I am very much in love with the car he got me in and even though it was out of my initial price range of what I wanted to spend on a car, he got me a payment rate that I can handle. I can definitely say I am satisfied with my car and the experience I had when getting it thanks to Jay!

Bacardiblack

Apr 20, 2015

I've had my share of less than stellar service at South Blvd Nissan in the past. My a/c on my 2013 Nissan recently died so I had no choice but to bring it in to be serviced. I was provided a loaner vehicle and Bobby contacted me throughout the day to let me know the status on my vehicle. If this is the kind of service that Scott Clark Nissan offers now than I will be more than happy to bring my car back in the near future for other service needs.

Bil226

Apr 20, 2015

Every part of the deal was explained thoroughly. They were fair and pleasant to deal. They took time to explain all of my new vehicle operations.

Km408669

Apr 18, 2015

We bought our vehicle in Chesapeake Virginia and had a horrible dealer experience. The first week of ownership there was a problem with the sunroof, we brought it to Scott Clark Nissan and Alfredo' Took care of the issue very quickly and send us on our way. This week we brought the hardware for the towing package that the other dealer was supposed to install for us but didn't, and again Alfredo came to the rescue. Alfredo and his team are a shining example of what customer service should be. Thank you again Scott Clark Nissan.

Tammy

Apr 12, 2015

My experience at Scott Clark Nissan was excellent. Brandon Hunt went above and beyond to make sure that I found the right vehicle to meet all of my needs. Everyone I worked with went out of their way to make sure my experience there was a great one. Thanks Team Scott Clark!!!

one fulfilled customer!

Apr 8, 2015

Alfredo is a #1 superior customer service guy. I really enjoyed doing business with him and will look for him specifically when I come in to get my car worked on. Thanks Alfredo for caring about the customer's need, and for a job well done!

cffrey

Apr 6, 2015

Ronnie Taylor my service rep is excellent, professional and knowledgeable. A great asset to Scott Clark.

lovinglifesv

Apr 4, 2015

I came in looking to trade my Rogue in and was given great customer service and treated with respect. I drove out with my brand new Rogue and am very happy with the experience.

hvac81

Apr 3, 2015

I must say I am very happy I came into this dealership looking for a vehicle. First Jarmaca Byrd worked hard to get me the best ideal and without a hassle. Then much to my surprise the Service Manager replaced the water pump and serpentine belt and all 4 tires just because they wouldn't have sold the vehicle with need of any obvious repairs (I figure my cost ~ 1000.00 plus labor, but I bought the auto AS-IS)-FREE!!! Unbelievable... Well I'm convinced Scott Clark is in a Class by itself here in Charlotte NC.Thanks again and my next purchase will definitely be with Scott Clark.....

VeteranBuyer

Apr 2, 2015

As an Automotive veteran the overall experience in buying my Altima SV was one of the best in 40 years of car purchases. Troy Ingram in Sales went above and beyond normal expectations. Both Finance Managers worked a very good value deal (next to last day of the month a good time to buy) and Marci Caceras stayed very late with Troy and John Ramon to deliver the car.

VanDuyne

Mar 30, 2015

I am a satisfied customer, the staff was friendly and knowledgable, they worked with me to get me the best possible deal. My experience at Scott Clark Nissan was amazing, I will continue to do business with Scott Clark Nissan for my all my car needs.

Bridney

Mar 30, 2015

First Jarmaca Byrd was just one of the most patient salesman, I had worked with him a few months ago trying to get out of my car but never bought anything. I called him up one day told him I was ready came in and the process took just an hour to get in and out he had my ready when I got there fiance was so nice the managers just the overall experience was great I really appreciate them getting me in to a car I actually wanted color and all! Thank you soooo much!! :)

M Williams

Mar 24, 2015

I was assisted by Jarmaca Byrd. It was a smooth stress free buying experience. I didn't feel pressured at all through the whole process like a lot of other dealers make you feel. I would definately recommend going through J. Byrd if planning to get a Nissan from Scott Clark.

LHinCLT

Mar 20, 2015

Regular oil changes in a timely manner help keep me as a customer. So far, any recommendations for repair have been warranted. Michael Redwine was very helpful my last visit. It's comforting to know they check for obvious needs at each visit.

Nefertiti

Mar 19, 2015

My overall experience first time buyer at Scott Clark Nissan dealership was all around excellent I would recommend it to all. Matt Floyd did an awesome job he he sold me my black BMW 3 series and done excellent he and the staff made me and my mom feel very welcome and their customer service was very genuine and I appreciate their service and glad I made the decision to buy my car from here.

SHERYL GORDON

Mar 19, 2015

My service date at Scott Clark service department was good as always I had a very good service man Alfredo Zambrano he was very detailed and polite I have always had a very experience with the guys in the service department good place to service your car, not so good a place to buy a car. This is my 5th nissan and this last one was the worst car buying experience I ever had brought a new car that I do not like

TFahey

Mar 18, 2015

Everyone I have ever worked with at Scott Clark Nissan and when it was South Charlotte Nissan, have been excellent. I have worked directly with Alfredo Zambrano the most. From the beginning he has made sure the work on my car was done well and at the best price. If I have any questions he is always available to help with a smile. I didn't realize I could rent cars there and he let me know about that this past time when I said we would go that route some. He had me speak to Terrell McElroy and he also was great help. I got better prices than I expected I could. The service and pricing is great at Scott Clark Nissan. Dealerships have always been given a bad wrap as far as what I heard in the past as far as cost of work. I can say this place beats the price and the quality better than I thank most or even all that I have worked with through the years. Also the fact that I feel cared for as a human being and not just another person they are doing work for. I feel respected as a person not just someone that is getting work done at their place. Alfredo has done well by treating me as a valued customer and that is why I presently am very loyal to Nissan and I hope it will be a long term place for me to get our car work done. When someone gives me respect I am very glad to give respect in return. Thank you Scott Clark Nissan and Alfredo Zambrano.

S. S

Mar 18, 2015

Michael Redwine assisted me when I came in to have my car serviced. He was professional, quick, kind and respectful.

TeamS5

Mar 17, 2015

I really like this place. The staff is nice and you can tell that they really enjoy what they do. I'm real big on customer service especially when I'm spending money. They go above and beyond to satisfy you and I will be back in the future.

Bianca

Mar 13, 2015

I didn't understand how to fiance a car jay explain an broke it down to me took a little bargain to get my note payment down to what I could afford. Love my2014

Gary

Mar 12, 2015

I alway come back to the dealer where I bought my car for service. Since purchasing my 2011 Murano I have had Alfredo Zambrano as my service advisor. He consistently provides high quality service to my vehicle. He thoroughly explains the services needed and ensure the vehicle is completely reviewed. The last service found a leak in the transfer case. Fortunately this was under warranty. Alfredo provide a loaner vehicle for the period my vehicle was unavailable. If I could not have the same service advisor I would not use this facility. Alfredo knows my vehicles and ensure I am satisfied with the service.

china

Mar 5, 2015

this dealership is very good friendliness and work very good to you i like and i have to buy another i buy at same dealer

HATE big dealers

Mar 5, 2015

So we called about a specific car, had a meeting to view the car. Got a call later saying come right now- we dropped everything and went. Test drove the car came back started to fill out paper work. At that point the sales man was itchy, came back 20 sec later to say oh sorry car was sold but I have others....NO! At that point we just walked out and never looked back. Waste of time, gas, energy and ink

cherissemd

Feb 27, 2015

I recently bought a new car at Scott Clark Nissan and had a wonderful experience. Jay did a great job and was professional and patient. Brian and others also helped get it done. I enjoyed my experience. I couldn't be happier with my choice. Thank you.

Jamal Jackson

Feb 26, 2015

My overall opinion about Scott Clark Nissan was a pretty good experience for it to be my first time ; Matt Floyd helped me out during the entire process I told him I was blessed GOD sent me to him because I wanted someone I could trust but the overall experience was awesome ; would I recommend it to any of my friends yes ;I would .

Mr Nate

Feb 22, 2015

I called about an oil change and tire rotation. The tech said to come in by 5pm and we'll get you fixed. When I arrived the dealership was overly busy, but the service staff was excellent. No one in a panic, and the wait time to talk to a service provider was less than 3 minutes. My Armada was serviced and ready in an hour and a half. I was very impressed

LZP

Feb 14, 2015

My family and I recently bought a new (used) car at Scott Clark Nissan and we had a wonderful experience. Cody Goodman did a great job prepping the car before our appointment and took the time to learn about all the features in the car so he could walk us through them. Cody was professional, patient and had some fun with my daughters which was appreciated. Robert Mack also helped get it done with price. Spending hours in a dealership is completely unnecessary & this team proved it. We were in & out in 2.5 hours with a fantastic new car! I love it & couldn't be happier with my choice.

Ajackson1018

Feb 14, 2015

Bobby Jackson was very helpful. He got me in and out fast. The staff was friendly and helpful as well. I always recommend this dealer ship.

tim

Feb 14, 2015

I purchased a used Altima, and have had it serviced at scott clark,,great experience fair pricing.would recommend to anyone

peppi

Feb 9, 2015

I would love to share my experience with the world that I witnessed at Scott Clark Nissan in Charlotte on S Blvd. Malik was my sales that wasn't even my original salesmen in which I spoke to 2 days prior to purchasing my 2015 Altima S. There was a great manager Chris which is over sales, he treated me like he had known me for years, being very straight up about information that really educated me at 40 yrs old, and after purchasing 4 cars in my lifetime. He woke me up to information that was of true importance I never noticed, but this didn't make the deal work this visit. I was obliged with a call from Malik, which this was his first day on the floor at this location as a salesmen, and was sourcing failure deals, and came upon mine. He took the time and effort to call me, and I wasn't even his customer, he felt as though there was a 2nd opportunity for me somehow to get a car, and guess what I'M DRIVING A BRAND NEW 2015 ALTIMA TODAY , now this is 5 star customer service, not because I got a car, because Malik believed in his career, and he is for the best interest for all of his customers, the finance manger was awesome-Brian Martin , and the manager over sales Robert Mack was astonishing. And Chris stood behind me 100% Thank you all for your excellence!!!!

bcoutrier

Feb 4, 2015

I went in to get my traction serviced. Ronnie was very helpful and knowledgeable. He kept me up to date with the progress of my car. I will definitely be telling others about the great service.

Julian A.

Feb 3, 2015

Well, I was just planning to see some vehicles but Troy and Luis really helped me to make a decision. They were so friendly and they look the best option for me. They were eager to provide any information I requested so the purchase was an easy move. I'm happy with my car and I definitely would consider this dealer again when I have to renew our family car.Thanks folks.

Tim Boggs

Feb 3, 2015

This was the BEST ever vehicle purchase in the forty years of buying cars. A big Thank You to the GM for going over and above to make us feel like a VIP from the time we walked in the door, all the way through the process of the purchase until the time when he said: Thank you so much for you business. I will recommend Scott Clark Nissan to anyone who ask me about my Pathfinder.

goyalh82

Jan 25, 2015

Jay was brilliant and loved the sales experience from him. He gave a detailed test drive explaining car features which made me purchase on the same day. I recommend him.

zhowell04

Jan 24, 2015

Buying my new vehicle from scott clark nissan was the best decision i have made. After shopping around, it didnt take long to find out this was the right dealership. The deal i got was amazing. The staff were the friendliest and most helpful people i have ever dealt with. Tonia and Zac were very helpful in my purchase. I will most definitely be back when its time for a new vehicle.

Boston Native

Jan 24, 2015

I'm always a bit hesitant when going to get my car checked out. As a young female, who knows nothing really about car care and maintenance, some places take advantage of that. Not Scott Clark Nissan on South Blvd. From the moment I sat down to the moment I left I felt I got the best service team they could offer. Alfredo Zambrano took time to ask my concerns and then assured me he would do everything to assist. To my surprise after the inspection, nothing was wrong with my brakes. I mean they didn't try to scam me into paying for something I didn't need. I am definitely coming back for my car care needs!!

Bmarvin

Jan 23, 2015

Both Jay Byrd and John Green and everyone else I meet that day were outstanding. Jay and John were both very helpful. No complaints would recommend a friend.

Dpd0843

Jan 22, 2015

Michael Chavis was an excellent representative for Scott Clark Nissan. He knew the vehicle and was able to effectively explain its main features at our initial meeting. He was very helpful during our test drive and very personable to boot. The purchase process with Michael and his general manager Marty Abernathy was smooth and with minimal pressure. They were interested in selling and meeting our buyer needs. We will definitely recommend Michael and this dealership to our friends.

Altima3

Jan 21, 2015

Scott Clark dealership restored my confidence in service at a dealership. The encounter was so welcoming, service was outstanding with great pricing for all the services needed for my beloved Altima (3rd) and the rental. Encountered with a number of employees increase my confidence that Scott Clark can handle my future car services and purchase, would definitely referred others. Jhon Morales and Terrell McElroy were outstanding! Also both cashiers and the sales representative( lost the name but remember your face,thank you for ensuring that my needs were being addressed.

Ajackson1018

Jan 20, 2015

Bobby Jackson always provides great customer care. The experience and the staff was very helpful. I would refer more people to Bobby Jackson for service.

Raqueal Robinson

Jan 20, 2015

Bobby Jackson is the best service advisor I have worked with South Charlotte. He is patient, knowledgable and has great customer service, even when the new being delivered may not be so great. I always go to South Charlotte for my repairs and I hope I have the opportunity to work with Bobby on my next visit.

MiMi M.

Jan 16, 2015

This time last year I was in the market for a gently used vehicle. I had done tons of research and called before actually going into the Scott Clark Nissan dealership. The sales manager I dealt with, Robert Mack, was absolutely amazing. I had anxiety about financing a car, as I have always paid cash and never had a car payment, but Robert quickly eased my anxiety and was able to get me a great deal. Robert, and his sales team, answered all of my questions and met all of my demands without being the typical pushy car salesmen/women. Even after the sale was finalized Robert was still very helpful and didn't act as if he had gotten my sale and no longer cared about me as a customer. Shortly after purchasing my vehicle I experienced a minor problem with my seat side view mirrors. I took my car into service and Bobby Jackson is the consultant that helped me. My issues was quickly addressed and I was in and out in no time. I decided to take my car back for an oil change when it was time to have one and once again Bobby was my service consultant. Bobby is an excellent consultant he made sure I was in and out in a very short time and was very courteous and professional. Bobby has since been my service consultant and I still experience the same excellent service I experienced during my first visit to service. Bobby always makes sure I am in and out in a timely manner, and if I have any questions he is always happy to help me over the phone. I do a lot of driving so about 8 months after purchasing my vehicle I had to purchase tires. I wasn't expecting to purchase tires at that time and was a bit upset. Bobby did everything he could to deescalate my anger and was able to get me a great deal on brand new tires. Based off of my experience I would send anyone to Robert Mack and Bobby Jackson at Scott Clark Nissan.

TFahey

Jan 14, 2015

I am so happy to have a place I can trust people with my car as well as have a good price and friendly people to work with. Alfredo Zambrano has always been more than helpful. I met him back maybe 2- 3 years ago. I can't remember but I was very happy with his service in helping me with care for my car. For a while I just went in and who ever helped me helped but it was always someone different so I started to call Alfredo and ask when a good time to come in was and he has almost always been there. In the past at other places it was hard to keep that established relationship and if the company changed things sometimes weren't as good. That Scott Clark has kept Alfredo I am very thankful. I don't feel like I have to worry about lies or being treated as some ignorant woman nor do I have to fear being taken advantage of because of my lack of knowledge. I also don't have to worry about costs as the costs are more reasonable then I ever expected a dealership would have. I have very happy with Scott Clark Nissan and Alfredo. It would be really nice if Alfredo stays there and you keep the company continuing in this service minded way always. I will hopefully always be able to be a faithful customer as well. Thank you. Teri Fahey

fantis

Jan 13, 2015

If anyone has to take their car for service at Scott Clark Nissan, you need to make sure that you ask for Alfredo Zambrano. He has been our service contact for the last several years and if he is on vacation, I wait for him to get back.Alfredo has been like a family member to all my family. He is the best service person I had ever had to deal with and at the age of 63, I have seen several throughout my lifetime.Eddie Romero

Brandi Hunt

Jan 7, 2015

I had a great experience buying my car at Scott Clark thanks to all the great sales staff. I walked in at 10 am and still made it home to pick up my kids from school. There was absolutely no hassle and my Nissan Altima drives like a dream. I haven't had any problems with my car and I am so glad that I chose Scott Clark as the dealership to go to. I would definitely go back! Thank you to all your friendly staff and for making this happen! I am very happy!!!

john

Dec 24, 2014

Found a good price deal on my trade up that fit my budget and my payment schedule. With this car I get more gas miles, thus this is a good purchase for me.

Jammy

Dec 22, 2014

Working with the Jay was one of the easiest and best experiences that I have ever had in regards to looking for a car. He helped me get a nice car and a great price.! He is an exceptional worker and I would recommend him everytime. =) Thank you so much for the great service that you provided.! Brian also helped me in the finance department and did an amazing job of getting the things I needed and getting me a decent rate. This was by far the best experience I have ever had at any dealership. Thank you once again.

freefmdebt

Dec 11, 2014

My wife and I have been searching for the car that fit our needs for months and the search ended with Jay Byrd and the Scott Clark Nissan Team. Of all the vehicles we have noticed or observed, the 2014 Nissan Rogue Select is the 1 car that has kept our interest. We test drove 1 and loved it. Jay Byrd and Nate Moskowitz made our transition from a 14 year old worn out 250,000 mile car to a brand new 2014 Rogue a very smooth, painless and very satisfying experience. Our experience with the Scott Clark Team is making our new car feel and drive better but we don't have the bad experience taste in our life. We recommend The Scott Clark Nissan folks to anyone searching for their new vehicle and a new vehicle buying experience we feel is unmatched. Thanks to the folks at Scott Clark Nissan. "MERRY CHRISTMAS TO ALL OF YOU AND TO US TOO".

gilalvarado

Dec 10, 2014

I recently purchased my 2013 Honda Accord through Scott Clark Nissan and i had an amazing experience. First, let me tell you I drove from Fayetteville, NC (2.5hr drive) to purchase my vehicle. The customer service was incredibly friendly and did everything virtually online to start. I received an immediate call back once my information was submitted online and they priced my trade in. Riggs Jones, Matt Donovan, and Frank Wheeler were great and catered to me. It felt like VIP treatment. I would drive down there again to purchase another vehicle. Thank you for all your help.

dagreen227

Dec 3, 2014

I was in the market for a new Altima after my previous vehicle was totaled a few weeks ago. This was my first time purchasing a brand new vehicle from Scott Clark Nissan and Jay Byrd made this whole process fantastic! From the beginning, Jay was very understanding and took the best care of me and my family. He showed me exactly what I was looking for and answered all of my questions. He was genuine, sincere, and never tried to persuade me into anything else. Brian in finance, finished my experience by making everything easy as 1-2-3. I love my new 2015 Nissan Altima 2.5 SV, and you guys made spending a Saturday afternoon buying a car enjoyable. Everyone at Scott Clark is stellar and the customer service is superb! Thank you for everything! I will continue to be a customer for life.

malantky5908

Dec 3, 2014

I am very particular about my Maxima and my service rep Bobby Jackson was a pleasure to work with. He always answers my questions and provides excellent professional customer service. As many would appreciate the complimentary car wash Bobby knows I always pass on it. Thanks again, for servicing my vehicle since 2010.

ttrogers

Nov 28, 2014

This was my very first time purchasing a brand new vehicle, and the team at Scott Clark Nissan made this experience forever life changing. I was provided with the best care right from the start. I was in the market to purchase a Nissan Maxima, and Richard took my desires that I expressed seriously; never tried to pursuade me into purchasing anything other than what I wanted. He is very sincere and straightforward which is what I seek in every experience whether it's buying or fixing my car. Brian, the finance guy just sealed the deal by working his magic and making sure that my car was protected, signed, sealed and delivered! I am happy to say that I love my new 2014 Nissan Maxima, and you guys made the experience all the more worth it. The was the absolute best car buying experience I've ever had. Thank you all for everything!

dottiedot02

Nov 27, 2014

We have bought 2 vehicles from this dealership. The quality of work and the people we have worked with are outstanding. Our favorite is Alfredo Zambrano! He has always helped with any problem we have had and has gone beyond the usual customer service standard. Our hats off to him! We will continue to do business with him in the coming years.

Tom Worth

Nov 23, 2014

Decided at last minute to bring my 2013 Altima in for an oil change before going on a road trip. Had pleasure of meeting Bobby Jackson who not only got the oil changed, but helped remedy 3 recall items all in the span of about 50 minutes. Bobby Jackson was a pleasure to work with and I will be going back again.

Taracat1

Nov 23, 2014

I traveled 4 hours to purchase a new Rogue at Scott Clark Nissan because the price was lower than local dealerships in my area. The employees that I dealt with were true to their word when I arrived to purchase the vehicle at the price quoted and with options/color I wanted. Thank you for being honest with this transaction and getting me on my way home with my new ROGUE. I love the car!

maryjcosby

Nov 20, 2014

I just want to thank Micheal Redwine in the service department for a easy and a smooth experience when we brought my car in for service . It was not at all what i expected it to be so much better. Thanks Mary Cosby

JJ and KJ

Oct 31, 2014

As soon as we got inside the dealership, Steve Carrasquillo introduced himself and greeted my wife and I with a smile. We were immediately impressed with his energy and friendly disposition. He asked questions to determine our needs and then really listened as we explained our situation. He then offered suggestions he thought would work for us and explained why. He took his time with us and never pushed for a commitment until he knew we were ready. He made us feel like we were buying from a car from a close personal friend. Every person we met and interacted with made us feel like valued customers. We were never rushed even though we didn't finish until almost 2 hours after they closed. Overall, this was probably our best car buying experience ever. I would highly recommend Steve Carrasquillo and Scott Clark Nissan to anyone looking for a new car.

Marquita Riley

Oct 29, 2014

I thought I was getting a great deal, but days later a driver brought me another contract to sign that increased my monthly payments. I wouldn't be surprised if the car fell a part in a few months. I don't trust anything this dealership tells me now. I have the car and will pay for it, but I stress to everyone to be very cautious before signing anything with these people.

Maxxed Out!

Oct 26, 2014

This was my easiest car buying experience and I Ieft the dealership feeling confident in my purchase. I searched high and low to find the perfect, used Nissan Maxima and it was at Scott Clark Nissan that I found it. My salesman was Richard Ash and he was very helpful throughout the entire process and got me into my new car by the end of the day. Overall, this was a great experience and I'd recommend this dealership to anyone!

Jesse E. Martinez

Oct 24, 2014

Sales rep. James (Troy) Ingram, was outstanding with his knowledge of the automobile that we were interested in buying . The auto that we purchased (Rogue) had the necessities that we wanted . We are more than pleased with the hospitality that we were shown at the dealership. We would recommend them to our friends and family.....once again thank you one and all. Jesse & Annie Martinez

Mrs7911

Oct 23, 2014

I am so absolutely happy that Riggs was there to help me in the purchase of my very first car. He was attentive, explained everything in terms I could understand, he worked VERY hard to help me get a price I could afford, he STAYED AN HOUR PAST CLOSING to make sure I got everything squared away and he has called me more than once after my purchase to make sure I love my car and to see if there is anything else he can do for me. ASK FOR RIGGS! I promise he is a cool guy to know and an even better person to buy from.Also, many Kudos to Amanda who also stayed after to help me and gave me several pointers and information that she didn't have to. She made me aware of some changes I may want to make to my insurance policy that has worked out much better for me in the long run.

Cynthia

Oct 20, 2014

Excellent experience with Nissan Love my new car..................

dannyp88

Sep 29, 2014

This was by far the BEST car experience I have had. Everything was seemless and smooth. Everyone in the dealership was nice from the time I pulled up until I drove off the lot with my new 2014 Nissan Sentra. Jay Byrd is the BEST and I would recommend all of my family and friends who are in search of a car to him.

Katie Barlow

Sep 25, 2014

I recently bought a 2014 Nissan Pathfinder from Scott Clark and had a great experience! Asheesh Pathak was my sales point of contact and he was awesome! Purchasing a vehicle is a big deal and not one to be taken too lightly or too quickly. This process took me several months to make a decision and Asheesh was always patient, informative and supporting throughout. I appreciated that he didn't try to pressure me into a decision but was always available to talk and answer any questions or concerns I had or meet with me to test drive cars. Check out Scott Clark Nissan and ask for Asheesh if you find yourself in the market for a vehicle and I promise you won't be disappointed!

charliemall

Sep 23, 2014

I purchased my 2012 nissan maxima from Northlake mercedes , when I drove , I came to find out that the drives power seat adjustment panel was broken.l took the car back the next day and they sent me to MODERN NISSAN because it was still under nissan waranty. Modern told me I had to pay for it replacement. I left and called Scott Clark and Ronnie Taylor told me to bring the car the next day to be checked out. To my surprise he told me it was under waranty. Ronnie ordered the part and when it came in. he called me and I brought the car to be fixed.This is the kind of service person I will always attend to.Thank you Ronnie Taylor. From Charlie Brown-Thompson.

sureshsontakay

Sep 14, 2014

I have been going to Scott Clark for servicing and I have always received excellent service and advice from all the service personnel. Good Job!

Dennis Hester

Sep 9, 2014

First I would like to state that I'd rather have a tooth pulled than go to a car dealership! Dealing with Nate & Jay I did not have to! I live in a small town near Lake Murray SC, over 110 miles from Charlotte and was able to take care of the whole deal by phone and email with Nate. We tried to do business with several local dealers in Columbia and was pre-approved to buy a car, however one dealer would not bring a car across town without a deposit and the other dealer just kept trying to make me come to the dealership.Scott Clark Nissan got us the price we wanted with payments to match and the best thing is THEY DELIVERED THE CAR TO US HERE IN SC ON SATURDAY AFTERNOON where we finished the paperwork on our kitchen table! What more could you ask for. By the way, we also received a free lifetime powertrain warranty!

tsmith201415

Sep 9, 2014

Mr. Byrd made my car buying experience joyful and painless. He didn't want to just sell a car, rather instead he wanted to make sure I was happy with my choice and was getting everything I expected. I recommend him to anyone seeking to buy a car. He remind me of burger King "have it your way" and his service is always with a smile.

tfrazer

Sep 8, 2014

My car broke and Steven was a great help. This was my second time car shopping. I was already unhappy that I needed a car and he made my mother and I feel comfortable unrestricted and not pressured. he made himself available and was straight forward at all times. No BS . Mr. green helped with the paperwork he broke everything down and made sure I understood everything that needed to be signed. I left with a clear conscious and not hoping that I did the right thing.

Guitar Picker

Sep 7, 2014

I took my Nissan Altima in for the 5000 mile service. My sales consultant Troy Ingram had contacted once again seeing how everything was going and to remind me of the upcoming service. He told me just to bring it in and talk with Mike Redwine. I did this and was met with the utmost courtesy. Just a little info was requested and I was on my way back to the customer waiting area. In just a short time Mike was calling my name reporting everything was ready. I returned to my car which I add was also washed a satisfied customer. My total experience so far has been wonderful and look forward to future visits...

IOM Man

Sep 5, 2014

Our advisor was Asheesh Pathak and he did an excellent job. Very personable and forthcoming. The process itself was smooth. Dealership is one I hope to work well with for my term of vehicle ownership. I certainly hope service at this dealership goes just as smoothly.

kalvav

Sep 5, 2014

Brandon Hunt has helped me with the overall process of buying my Nissan Pathfinder. He was very helpful in giving as much information as possible in regards to the Nissan Pathfinder. His patience and helping behavior was much appreciated. I had some negative experiences with a finance person, as he was not helpful at all and was behaving as if he was doing me a favor instead of assisting me. However Brandon helped me by putting me in a better situation by making me talk with another finance person. Good job Brandon, keep it up!!.

SJMcGuire

Sep 5, 2014

I went to Scott Clark Nissan to get an estimate on my Nissan Altima which was under a lease. We worked with Troy Ingram who spent half his Saturday working with us. We were not planning to purchase a car that day but we left with a Nissan Rouge. We told him exactly what we were looking for and included our budget range. He worked really hard to earn our business. I was very very pleased with him and will be recommending him to others.

Marshall "Steeler fan"

Sep 5, 2014

I have been coming to this location for service since I bought my first Nissan Altima in June of 2000.I have seen a lot of service advisors come and go but Bobby Jackson is one of the best. He is very prompt,very knowledgeable and very courteous.He is a true professional.Bobby is one of the reasons that I bought my second Altima in 2009.

CITY GIRL

Sep 4, 2014

My friends and I decided to drive down to ATL for the labor weekend and vacation. We took my 2007 NISSAN ALTIMA, which I recently had minor work done prior to my trip (front tires replaced, oil changed, and new brakes). I never had the check engine light come on in all the 4 yrs that I've had the vehicle. I have driven this vehicle up and own 95/85 from Boston to ATL. I'm originally from NY/NJ, but was making frequent trips to MD, VA, NC over the past couple yrs. Needless to say, my car had trouble on the highway in Charlotte, and after going to a few auto shops to get answers/service, I dropped in to Scott Nissan. The entire team showed this up North chick the true meaning of Southern hospitality. There are some great people there; Brandon Hunt helped me get into my new V (she's a beauty and she rides nice), Milton Andrews (if my memory serves me right) also helped to explain the cost/billing/financing factor, and he had some sharp at$$ shoes...lol. Thanks to Kaysha, Brian, Orlando, and many more just for the smiles while walking by. I was for sure that my vacay would be ruined, my friends would have to rent a car to drive to ATL by themselves, I would have to rent one to drive back to up north, and then still shell out dumb dollars for another Vehicle. Boy was I in for the shock of my life, people still can't believe I went on vacation, and came back with a new whip! What a tale to tell..

b.hayslett

Sep 1, 2014

First let me say right from the get-go that I have an intense loathing for car shopping. I actually prefer a surgical procedure to having to deal with it. That was, until I had the pleasure of meeting Dave Gibbs at Scott Clark Nissan. He wasn't like the salesmen I have experienced in the past. He actually took the time to find out what we wanted in a new car rather than try to unload one on us. Everyone we met that day at Scott Clark Nissan was very friendly and eager to help in any way they could. I cannot recommend the dealership and it's employees any higher than to say, I will be back the next time we are looking for a vehicle.

P. Adams

Sep 1, 2014

I was searching for a quality used Nissan Titan with low miles, happened to run across Scott Clark Nissan online and found the vehicle that I was looking for. I called to make an inquiry and Darren Chapman gladly accepted the challenge. I drove from another state to purchase my used Titan. Darren Chapman did an excellent job in dealing with my stubbornness and I thank him for hanging in there because it worked out for the both of us.

Fred/Linda Lingle

Aug 28, 2014

Dave Gibbs went beyond the call of duty to make our experience enjoyable and thorough. We went to see a particular truck noted on line. We talked several times and determined a meeting time. He researched the truck, he was knowledgeable about all of our questions. He was very personable and honest with our many questions. We don't change vehicles often and we felt he totally understood our needs in obtaining what we wanted within our given budget. We felt Dave was put in a difficult position during finalizing the purchase. Of no fault of his own, we felt uncomfortable in that he had to take the offer to another person to come back for more negotiating several times. This back & forth between a salesman that we had become familiar and had established a good working relationship and someone we never saw, telling him to require more money negated the dealership's "customer service" qualities for what was perceived by us as the pay price being the main focus. We will recommend Dave to friends that are vehicle shopping and will definitely call him with our future vehicle needs. Also, Amanda, the fiance director was a delight to work with. She explained everything succinctly and it was a real pleasure to work with her. She is an expert in her job and a super personable person in doing her job. Thank you for the opportunity to express our thoughts and concerns that was a part of our buying experience.

PamNC

Aug 21, 2014

My husband and I have bought 2 Rogues from Scott Clark very friendly and great customer service. Deon Brace was our salesman and he did an awesome job. My husband is not a patient person and wanted to be in and out they had him out in 40 minutes and he loved that. He also loved that Deon was very courteous . Thanks Scott Clark we love our new car.

ReginaA

Aug 20, 2014

I've been coming to Scott Clark south Charlotte service department for at least 5 yrs and the service department employees are great.One of their employees really stands out to me and his name is Bobby Jackson.He's friendly and very knowledgeable of his job.When he left the dealership for a while, myself and I'm sure several others were very disappointed but I was so happy to see that he had returned. I've heard customers in the service waiting area giving him the highest of praise for his professionalism and friendliness. I recommend to anyone, come to this service department and ask for Bobby Jackson, he's the best!

Cpcanales76

Aug 19, 2014

Great dealership, got me awesome price on my nissan pathfinder. Darren Chapman was my salesman, and would do business with him again.

sheilahoupe

Aug 14, 2014

Alfredo in the service department always offers great customer service. We have worked with him on several occasions when we get our 1994 Nissan Pathfinder XE repaired.

WORLD4EVER

Aug 14, 2014

Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had.I had never met Cruz, so when I went in, I had no idea who he was. I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me.We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began.Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off.I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up.This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience. I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level.S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience.

Jerel and Billy Steele

Aug 12, 2014

David Gibbs was our salesman. His knowledge of the car we selected was great. He is extremely personable, polite, knowledgeable and a very good listener. He answered all of our questions and I would definitely look him up again if the need arises.

TAWANNA R.

Aug 12, 2014

JAY BYRD WAS AN EXCELLENT ADVISOR. I DON'T CONSIDER HIM A SALESPERSON BECAUSE HE DID NOT CONDUCT HIMSELF AS IF ALL HE WANTED TO DO WAS SELL A CAR. I WAS ACTUALLY SUPRISED THAT I WASN'T TREATED THAT WAY. TO BE HONEST I FOUND A BETTER DEAL ELSEWHERE( ON A DIFFERENT CAR) BUT JAY EDUCATED ME ON THE IMPORTANCE OF QUALITY AND RESALE VALUE THAT I HADN'T THOUGHT ABOUT AND THOSE THINGS ARE IMPORTANT TO ME. JAY WAS PERSONABLE, GENUINELY INTERESTED IN MY NEEDS AND EXPLAINED THE PROCESS EVERY STEP OF THE WAY. I READ THE REVIEWS ON THE WEBSITE BEFORE COMING TO THE DEALERSHIP AND MOST OF THEM WERE HIS. I SEE WHY CUSTOMERS ENJOYED THEIR EXPERIENCE, HE MADE IT EASY TO DO BUSINESS.

B nT Tillman

Aug 7, 2014

I am totally satisfied 100%. i will be sending all of my friends,family and coworkers. Thank you so much! Dave Gibbs, you are the best!!

Vee

Aug 6, 2014

Went in to Scott Clark Nissan to see what kind of deals I could get on a new lease. I worked with Luis Cruz who did a great job helping me select a car and then working the the other office personnel to get me lease financing that turned out to be a great deal. The cost to drive the car is a great value. Couldn't be happier with the purchase process. I would highly recommend the brand and working with Luis Cruz to buy or lease a Nissan.

douten

Aug 5, 2014

Jay Byrd was an excellent sales representative. He was very knowledgeable and his customer service was above and beyond. Due to his expertise I will recommend more people to purchase a vehicle from this location. Great job Jay.

shareese

Aug 5, 2014

i can truely say this dealership really works hard for their customers! jarmaca byrd was excellent and a great sales manager.. keeep up the good work and i have told everyone i know to come to you guys..

richard kistler

Aug 4, 2014

scott clark nissan gave me the best price and best customer sevice of any dealership around. Samual poole was very honest and helpful , gave me the best deal over the phone and stuck with his word. everyone was very polite and honest . Mr Poole was great to wok with I would highly recomend anyone to contact him for a grat buying expierience

crissym

Aug 3, 2014

Matthew Floyd at Scott Clark Nissan gave me a great experience on my first time becoming a car owner went through everything step-by-step and left the dealership very happy with a new car he helped me make a great choice.

Karen C

Aug 2, 2014

I stopped in without an appointment and Alfredo helped get me the service I needed immediately. Great service and great customer service are the reasons we continue to use this dealership.

JacquelineG

Jul 31, 2014

We were more than satisfied with our experience at this dealer, our Sales Consultant was STEVEN CARRASQUILLO he was the kindest person we could find, he helped us a lot with his knowledge about everything from vans to the car we want, He helped us immensely through the process at the dealership, we felt we were talking or doing business with a really good person who we can trust and who would go out of his way to provide us a great service. We thanks everyone, they made a very good team. Now we have three cars with this dealer and I am very sure if this dealer keeps this guy.... Scott Clark Nissan is going to sell a lot of cars and have many people happy to doing business with them!!

CesarAlanis

Jul 28, 2014

We had an excellent experience buying our car in Scott Clark Nissan, we moved from Mexico to South Carolina 2 months ago and I don't have a credit history, I tried to get a credit in Florence SC with some dealers (Toyota, Honda even Nissan) but I was not lucky to get a credit approved. Then I decide to check other options outside Florence and we found Scott Clark Nissan. This time David Gibbs was our assessor and he did an excellent job for us, we could have our credit approved the same day we visited the agency (even with lack of credit history) and also gave us an excellent option that was exactly what we were looking for.

Sonshine Murphy

Jul 23, 2014

A year later with several thousands of miles under my belt and Im still in complete awe at the level of service extended through Scott Clark Nissan. My experience started with Jarmaca Jay Byrd through an online process of completing an application and he handled everything from submitting my information, processing the material and selecting automobiles for my review. Although I had a few credit scars Jay was able to use his resources to creatively finance me and I drove away in a 2013 Nissan Altima in April of 2013. The service didnt stop there, Jay followed-up with me to ensure all was well with my automobile and teamed with the service department to schedule my oil change maintenance appointments and everything. Ive since relocated to Dallas, Texas and I must say I miss the level of service extended through Jay Byrd with Scott Clark Nissan. My experience at my local dealership has not even scratched the surface of the seamless level of service that I grew accustomed to under the care of Jay and his team of professionals at Scott Clark Nissan. I strongly encourage you to consider visiting the dealership even if you are gently considering purchasing a new or used automobile, it will be worth your time. Bravo Jay Byrd and the team of professionals at Scott Clark Nissan!!!

edlargen

Jul 22, 2014

Everyone that we have had contact through our cube purchases have been excellent. They are extremely accommodating to our schedule and requests. We look forward to doing business with them again in the future.

jwirt

Jul 17, 2014

Brandon Hunt helped us with the purchase of a new pathfinder. He was great throughout the process and felt more like a consultant than a salesman. We would definitely recommend him and he's the first person we'll call the next time we're in the market for a vehicle.

sandymish

Jul 14, 2014

I worked with Jarmaca Byrd online prior to visiting the dealership. He was very responsive and thorough. He was able to find cars on the lot that met my needs and had his sales manager call to discuss price, prior to my visiting the dealership. This was something that other dealerships internet department would not do. It made for a very easy buying experience once I arrived. I knew that I was getting a good price through my research, so I only had to pick the exact car that met my needs. This took all of the stress out of buying a car. Jarmaca was with someone else when I arrived, so rather than ask us to wait, he had is co-worker Richard Ash help us out. Richard was informative, calm and easy to work with.

Mandy567

Jul 12, 2014

These guys are the best! I enjoyed my experience and would recommend them to everyone!!! I really needed to get a car for my family and they made a difficult process quick and accommodating .

Donald Hosmer

Jul 8, 2014

I had been working with 5 or 6 Nissan dealerships from Columbia to Rock Hill. None of which impressed me. From too good to be tru ads to very unpersonable sale people. Was very impressed when David Gibbs called from Scott Clark Nissan. He actually took the time to have a conversation with me. When we met at the dealership we looked through a lot of cars and he was very patient. He did everything he could to make sure we left with a car that day. He went above and beyond. Not only did he call a few days later to check on us so did the General Manager. Had a very wonderful experience at Scott Clark Nissan and would highly recommend to anyone buying a car.

staciegamble

Jul 6, 2014

Jamie McClain- Service Advisor was EXCELLENT!!! He was extremely professional, courteous, and helpful. I went in for an oil change and he made sure to manage my expectations on how long the service would take. I was with my baby and had a lot of stuff with me (stroller, bags, etc.). Jamie helped me load & unload my car and even drove the courtesy shuttle to the local shops. I felt like a valued customer and I greatly appreciate it. Thank You very much Jamie & Scott Clark Nissan!!

mobrownster

Jun 27, 2014

Matt was very friendly and knowledgeable, and made what could typically be a stressful situation enjoyable. He worked hard to get me the payments I wanted on my new Rogue and I didn't feel pressure to make a decision that wasn't right for me. He explained the process with confidence and was patient with me when describing features. Matt was great to work with and I will definitely recommend him and Scott Clark Nissan in the future. Sandra was my Delivery Coordinator and was very friendly and knowledgeable when going over the details. While the sales process ran a little late into the evening, she still took the time to help setup my Bluetooth and clock, and I never felt as though I was being rushed. Thank you to the entire Scott Clark Nissan team!

newcarbuyer16

Jun 24, 2014

From start to finish, I felt that I was a valued customer. All my questions were answered, I received excellent customer service, and the price negotiation process was fair and straightforward.

glen07

Jun 21, 2014

Excellent service and great team!Tonia did a great job when I trade my lease car for a brand new sentra..She gave me exactly what I was looking for in a car and very good price.Jay Byrd always there to help and give me information and get a good deal for my car. I am a happy nissan owner !!!

gingram002

Jun 14, 2014

On June 9, 2014 I purchased a 2014 Nissan Murano from Jay Byrd. I left with my new vehicle very satisfied. Working with Jay Byrd was a pleasure. Jay was/is very professional, attentive to me as a customer and very honest. Jay made sure I understood every step of the process. He went above and beyond to get me the best deal possible for my unique situation. Jay made sure all of my concerns were addressed and all of my questions answered. This was my third Nissan and I must say this experience was the best to date thanks to Jay Byrd. I would highly recommend Jay to work with. Scott Clark Nissan has a great person in Jay Byrd working for them at this dealership. Thanks Jay!!!G. Ingram

dianacollins

Jun 14, 2014

TV and radio blare throughout, including outside, the dealership. Associates turned off the TV for me, (in the smaller waiting room) which was very helpful, but I still had to sit outside in the parking lot to get away from the radio. On the curb.Your music was way too jumpy, and I needed quiet to read and work while I waited 2 hours for my service.You guys do a great job with food and snacks. Please install a quiet area without the TV and radio and make it no kids allowed.

dweston82

Jun 9, 2014

I went to Scott Clark Nissan after visiting a few other dealerships in the Charlotte area. After doing a significant amount of internet research, I was fairly certain that I wanted a used Nissan Maxima on their lot. Before taking me for a test drive, Jay Byrd, my sales consultant, asked me a lot of questions about what I was looking for in a car, how often I travel, etc. Based on my responses, Jay recommended that I test drive the Altima as well. I did...and loved it. It suited my needs much better than the Maxima. After selecting that car (2014 Altima 2.5 SL), Jay Byrd and Dawud Muhammad (General Sales Manager) worked with me to get to a price we could agree on (and I drive a hard bargain)! Even though we were negotiating a deal, the exchange was friendly and fun. I truly felt like they wanted to get me into a car at a price I was comfortable with. I left that night to sleep on it and returned the following day prepared to sign the deal. Unfortunately, as we were reviewing the quote, the car I had selected was sold to another customer. Robert Mack (Sales Manager) immediately came over to work with me/Jay on selecting another car (same model, different color choice). Unbelievably...this one was sold as well as we were discussing it! (note: this is my only criticism of the process. There should be a mechanism in place that flags a car as "in process" and prevents it from being sold from under a customer.) At this point, I must admit, I was frustrated. However, instead of letting me walk away unsatisfied, Marty Abernathy (General Manager) came over with a quote for a 3.5 SL that was quite competitive. As soon as I said yes, Jay Byrd went outside and took the keys so it couldnt be sold! Despite these bumps, I felt like every member of the team worked hard to keep me happy and ensure that I walked away with the car I wanted. Following the sale, I have heard from that sales team multiple times, following up to be sure I am a satisfied customer. I would recommend this dealership to anyone.

Melly12

Jun 3, 2014

After purchasing a used Honda Accord and only having it for three months, I quickly learned that it wasn't the right vehicle for my family and I for various reasons. The most important not having leather seats especially when having two small children under the age of 6.I did some research and decided to go visit Scott Clark Nissan to purchase another used vehicle but instead walking out with a 2014 Nissan Altima. That alone should speak for their customer service. Darren Chapman was an excellent sales representative, I also had the pleasure of working with Mike Fernandez, I told them what I wanted and they made it happen. Just walking in lifted a weight off of your shoulder due to the friendly staff and atmosphere. They worked diligently to get me what I wanted to make sure that I left extremely happy not even giving me a chance to reconsider having to make another vehicle change in the next three months. John Green in finance was very professional and was sure to explain everything to me to its entirety answering any questions that I may of had without any hesitation. I will definitely be recommending the Scoot Clark Nissan Family to anyone looking for a vehicle. Keep up the superb work!!

Phillips3rd

Jun 2, 2014

Let's face it cars pretty much sell themselves. A potential buyer narrows it down to a few models or a specific vehicle type. Dealerships merely stock the name brand, and provide a selection of vehicle types, in some cases service for the vehicles too. I have purchased many vehicles, roughly 10, from the Scott Clark's Toyota dealerships. I've brought in 5 relatives that purchased. I have sent at least 50 people that I know, there to see for themselves how easy it is to buy a vehicle, and at a fair price. Additionally, I have referred literally hundreds of other people to the Scott Clark's facilities. The family friendly atmosphere and expertise of the staff is what continues to gain respect from all who share the car buying experience. In fact, Marty Abernathy, was formerly located at their Toyota dealership, and hand selected to run their Nissan dealership. Marty's knowledge, integrity and character, are the reason why I chose to buy another vehicle, a Nissan Pathfinder, last week. The folks at any Scott Clark's dealership, won't even try to sell you what you don't need. I place my trust in them, and I will continue as a patron for years to come. They are loyal to their customers.G.B. Phillips III

wmack24

May 29, 2014

I must admit, I was very nervous about taking on a brand new car. But,e veryone at the dealership made my car buying expierence a great one.

chief.bell

May 28, 2014

My husband and I both called numerous times to verify that the mustang we were looking for was there. JAY said,"we have the car in stock." We asked questions regarding that specific model and were told the car was there and to come look at it. We drove an hour to get there and then found out the car was never on the lot. There are five pictures on their website and auto trader with a price and description. We drove an hour to see that specific car they had advertised on two sites.I don't know how they can advertise a car that they never had on their lot. They also verified on the phone that they had it. We called three times before making the drive down there, all three times they did verify they had that car on the lot. This is horrible business ethics and bait and switch. We will never do business with any Scott Clark dealer after this experience.

anauncc08

May 28, 2014

Jay Byrd and the rest of the team worked really hard to get me out of my upside down loan and into a brand new car, even though I did not get everything I wanted, I still left with a 2014 Nissan Altima and I am very satisfied. This is my third Nissan and as far as I am concerned I am a Nissan owner for life! Thanks to everyone at Scott Clark Nissan.

Jodybra

May 27, 2014

Went in to look at a used car and Jay worked me out a great deal on a new Rogue for only $1400 more. Very low pressure and easy to deal with. The Sales Manager was nice and not high pressure. This was our first Nissan and like it very much.

B and G

May 22, 2014

We were very satisfied with our experience at Scott Clark Nissan. Our sales Consultant was Heather Harthorne. She was friendly and very impressive with her knowledge of the Pathfinder we looked at and bought. She answered all our questions, gave us her full attention and helped us through the process at the dealership. On a scale of 1-10, we would rate our experience a 10! Thank you Heather. Thank you also to everyone who helped us . We have bought many cars in the past. We found this dealership exceptional.

aliciasteed

May 15, 2014

I went in to the dealership on May 13, 2014 and originally wanted a Used Nissan Maxima, however I test drove it and it wasn't all that I thought it was going to me. To my amazement, Jay Byrd put me in a 2014 Nissan Altima and I fell in love with it immediately! I didn't expect to lease a car that day but I did end up buying it thanks to him and the General Sales Manager Dawud Muhammad. I interacted with Brian Martin that night for financing and he was nice as well. Sandra Rivera showed me the features of the vehicle that day. The next day I had to go back, May 14, 2014 to bring some paperwork back and I was helped by Roman Shapovalov and also Marcy Caceres who also is a Delivery Coordinator. I would recommend Scott Clark Nissan on South Blvd. to anyone in Charlotte, NC that is looking for a car! They are great dealership to work with

lauriebruce

May 11, 2014

All of the employees were very polite and helpful it was amazing to see everyone there working as a team. I really enjoyed my experience there and would recommend them to every one that I know.

Little56

May 5, 2014

I had a pleasant experience and wasn't pressured in anyway. Sometimes you can go to a dealership and the customer service is absolutely rude, but at Scott Clark Nissan everyone was very professional and outstanding customer service. My sales lady " Ms. Tonya M. Blackwood" was outstanding we laughed and joked, smiled and so friendly. She deserves Kudos, continue keeping the potential customers comfortable. Thank you I'm enjoying my new vehicle and I would recommend Scott Clark Nissan. You guys get an A++++++++++.Smile! A Happy CustomerE. GallowayGastonia, NCP.S. The Lunchtime Food was great....

Ease12

Apr 27, 2014

The service team at Scott Clark Nissan is awesome, especially bobby Jackson. He has been my family's service rep since we purchased our Nissans in 07. He always makes our visit pleasant delightful and very helpful. Always gives us great advice for the maintenance of our vehicles. Also, always sets our wait time expectations and ensures our vehicles are serviced in a timely manner. I will not consider purchasing any car other than a Nissan and especially not from anywhere else except Scott Clark Nissan. Thank you from the Clausen family.

Ckm7911

Apr 27, 2014

My husband went in knowing we were upside down on our car but needed something more reliable. We met Cameron as soon as we walked in. He got us exactly what we wanted and for the exact price we wanted even though we were upside down on our car. Would recommend them to anyone!

TaraCarlton

Apr 26, 2014

I came to Nissan after leaving the Honda dealership and almost buying a CRV. I walked in, was greeted by Troy and immediately could tell he was going to be able to get me into the car I wanted. He showed me the comparable car to the CRV, the Rogue, I sat in it, and immediately loved it. We took it for a quick test drive, and afterwards I told him if he could get me into that car with a similar deal that Honda was offering i would buy it today. Troy knew i was in a hurry, and knew exactly what i could afford. He was great. This was the easiest car shopping experience i have had!! I will recommend all my friends to Scott Clark, but more specificially to Troy!

mbconsul

Apr 18, 2014

Overall I would purchase another vehicle from Scott Clark Nissan. Thanks to Marty Abernathy for getting my blue tooth issue resolved within minutes.I am happy with the truck and happy with my experience with Jay and the rest of the Scott Clark team.

Tim0128

Apr 15, 2014

Sales team was able to meet my objective with trade in and upgrade to larger SUV! Thanks Marty and Sam for the time and conversation, great buying experience at Scott Clark Nissian!!!

JeanCrosby

Apr 9, 2014

WE brought our Quest to have work done, we ask to see 2014. then 4 hr. later we bought a new van.Everyone was nice, answered all questions we had, and I think we got a great deal. we love the car.will be brining it to that dealership for maintanenceSandra was very helpful answering our question.Will was great saleman, not pushy!thanks

summer71

Apr 8, 2014

I was looking for a particular trim package on a 2014 Altima. I called Scott Clark Nisan and Jay was the first person to answer. He took the information and said he would research and call me back. I received a call back that they had the exact car I was looking for in stock and offered me a good deal on the price. I said I would be in the next day to look at the car and Jay told me to ask for him and he would take care of me and show me the car. Unfortunately another salesman sold the car that night and they did not have another one just like it. Jay and Nate called me and said they had a car with the same color and more packages on it and they would work with me to add the accessories I requested and at a great price. Jay was very patient and professional in working with me to get the car exactly the way I wanted at a good price. I had a great new car buying experience at Scott Clark Nissan and I recommend anyone looking to purchase a car, see Jay and the entire staff at Scott Clark Nissan because they really take care of their customers.

mskeziah

Apr 7, 2014

I went into the dealership to LOOK at a rogue. I was interested in the 2014 SL rogue. I had talked with Michael Chavis through email and asked to see him upon arrival. We talked for awhile and then I test drove one of the rogues in the red. I was looking for a white or possibly grey with tan interior. Michael was very nice and has an awesome personality. After we were back at the dealership he started talking about what vehicles they had. I really had no intention of purchasing that day. They didn't have the car I wanted with the light interior so I was going to wait. After awhile longer he showed me a SL rogue premium which I liked a lot but with black interior. After a good while we went in and started talking numbers and he had Marty Abernathy come over and eventually they wore me down and I ended up buying the vehicle. I love my car but I still question if I'll like the interior when it gets hot. I enjoyed working with Michael, Marty and Brian. I feel I could have gotten a better price if I hadn't been so tired from being there so long. It seemed everything that was done took quite some time which is why I spent close to 6 hours there. I love my car except for the interior color and I'm getting used to that. The people I worked with were very nice.

WORLD4EVER

Apr 2, 2014

Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had.I had never met Cruz, so when I went in, I had no idea who he was. I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me.We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began.Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off.I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up.This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience. I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level.S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience.

dixierose548

Apr 1, 2014

After a rocky start to our car buying process, Scott Clark Nissan did everything in their power to help us get into the vehicle our family was looking for. They were prompt to all us back and worked hard to get us the interest rate and payment we needed. All in all, we appreciated their willingness to work with us!

140772202854

Mar 31, 2014

I called the # on line after deciding that Nissan had the most competitive prices. I had a prior Nissan when married . We had it for 12 years so I knew the car could be counted on. I was assured by the internet manager, Jay Byrd, that they would have a selection of Nissans and that I could walk out of Nissan with a final total of $12,000 to finance. I already had financing with the credit union. We discussed that the basic standard nissan with nothing on it was 11,999, and 12,999 for the automatic. I only absolutely had to have an automatic. I also wanted power locks and even power windows if possible. But mostly, I wanted the power locks for safety since I am a senior. I was given a test drive in a basic automatic and told they would bring a car from another location. He asked if I wanted dark/light as far as color in and out. He also asked if I would consider his financing if he could get it for the same percentage or less than the 3.75 I already had. I agreed that would be fine. He went back and forth with a manager about the price, etc. At this point we were talking about payments and I agreed to a car with payment of $225. or less; this was considering getting financing for 3.75 or less and walking away having paid $12,000 after down payment of $500 and trade in. He came back and said $229 per mo and I said yes. He showed me a medium grey/tan car and I was very pleased with the look. It did not have power locks and in total I asked three different times how much it would be to get the power locks put in. When I got in finance after nearly 4 hours nothing was the same. I was getting nothing except an automatic which would have been fine, but now the interest was 5.34%!!!! I saw the price with financing was $19549 and it looked like I was paying $16,246.24 for the car. So I started looking at the paperwork and I told him I was told and agreed to 3.75 or less not 5.34! I said I was leaving and he said "GO AHEAD". He was intimidating the whole time and I was exhausted. I should have left right then; I was quite upset and then he did say if I paid an extra $30 a month I would pay it off early and it would amount to the same as the credit union or I could refinance with the credit union in 90 days.. He said I would lose the $1000 incentive if I financed earlier than the 90 days. He said without the 1000 dealer incentive, the payment would be worse with the credit union. He also said he would check on the locks and did and they were $900. I was still quite upset, and beyond exhausted, but I did end up signing the papers that were left. I just wanted to get out of there. A few days later I had a flat tire. AAA said there was no puncture that they could see. They put on the donut and I called the dealership and was told "so just bring it in we will repair it"! I asked if they knew how far I lived and at this point I became really upset about everything. It was the final straw. I called Jay and told him how unhappy I was. He had never showed me any other cars or indicated there were any other cars or additions to the car to make up for the price. He stated he was not responsible for the financing part and I shouldn't blame him. He said he had nothing to do with credit. I later had a call from a manager named Nate, whom I was pleased with. He offered to have the power locks put on for $300 instead of the $900 quoted. He also explained some of the financing stuff. He also told me I could refinance with the credit union in 30 days, not 90. Back to the tire, I couldn't drive all the way to the dealership on the donut since you're not supposed to drive over 50 miles on it. I took it to a tire place and there was a puncture and they patched it. I am pleased about Nissan agreeing to do the power locks, and further to do them at my house. I am, however, still upset at the lies, rudeness, and intimidation I experienced - especially the intimidation of the finance manager. At this point, the locks will be installed at my house soon.

suzyalley

Mar 29, 2014

The process was quick and easy...they even fed us lunch while there. They also bet the interest rate of my credit union. Thanks again! Loving my Malibu and my new "lighter" gas payments!!

Dixones

Mar 28, 2014

We bought our first car with Jay in January 2012. We picked out what we wanted on the Internet, went in and got it. Great customer service! We bought a Nissan Rogue so we could get good gas mileage to travel with our daughters AAU team last summer. We weren't really looking to buy another car but received a call from Cameron Fields, who is a new salesman. He had such great interpersonal skills and followed up on a couple of different occasions. My husband is 6'4" and we didn't have enough room for coolers, gym bags, and suitcases with the Rogue. We decided to look at a Pathfinder. They stayed late because we were driving from Camden and gave us a great deal. Everyone was great! We will be back!

davenport4ds

Mar 25, 2014

My experience at Scott Clark Nissan was one of the best I've ever had since I've been buying cars. Jay Byrd and Brian Martin were very professional and courteous. I traveled from Virginia to purchase this car for my daughter. I could have went to any car lot in Virginia, but I know I would not have had the experience that I had at Clark Nissan. I would recommend Jay Byrd to anyone that is interested in buying a car. When I purchase another car in a few years, I will be visiting Clark Nissan.

Jvaughn20

Mar 9, 2014

I went in to the dealership looking for a specific car that I saw online (2011 Nissan Altima). When I arrived, Jarmaca happily greeted me in the parking lot and offered his assistance. The car that I came to see had been sold that weekend but Jacques came out with Jarmaca and assured me that they would be able to find me something of similar make and price. Jarmaca was very helpful, knowledgeable and happy to help me find something that I would like. After test driving a 2010 Nissan Altima I absolutely loved it and went through with the purchase. They were able to match and even go below the interest rate that my insurance company offered and they were lenient on the price of the car because of my initial reason of coming in.Overall, this was a wonderful experience. They had very nice cars on the lot and a wonderful staff. I would highly recommend this dealership to anyone looking for a car in Charlotte.

Candacy31

Mar 6, 2014

My experience at Scott Clark Nissan is one that I will always recall when I think of what it really means to provide your customers with great service. Not only was I a satisfied customer, but I will remain a loyal customer because of the manner in which my transaction was conducted. The sales rep went above and beyond by obtaining a list of prices for my set criteria and ensuring that all my needs were met. It's like he knew my expectations and very well exceeded them. I'm very thankful and happy to be driving my brand new Nissan Altima. :-)

Lori Freeman

Feb 28, 2014

I purchased a 2011 Honda Accord. Car was clean and in great shape. Low mileage and great warranties. David pickerling sold me the car and Brian Martin got the financing. Brian Martin went above and beyond to get this car financed and I truly appreciate all of his work! The car needed a new key as the remote didn't work. They sent a key service company to my job to replace the key! That's going above any expectation I had as I thought I'd have to go back to dealership to get the key. I appreciate every one working with me and when I'm ready to buy another car in a few years, Scott Clark has earned my business!

n/a930

Feb 28, 2014

This place was a nightmare. I live two hours away from here and the guy I was dealing with called to tell me that they had three cars in my price range with the miles I wanted and the year I wanted. I told him ahead of time I did not want to come out unless they for sure had at least three cars in my price range since I was two hours away. I get there and the guy I spoke with was not available so someone else shows me one out of my price range and another not in the year range I asked for. I asked for a Manager and was belittled by him. On top of that was lied to about what cars they had and it turns out the guy had said they had the cars just to get me there. Two hours of a wasted trip and money. They don't care about you or your wants and needs only but what they can sell you.

STONE1969

Feb 25, 2014

Jay Byrd is the ideal sales consultant that car dealerships should have. He listens, advises and does his best in getting what you want. Jay impressed me with his focus in helping me with my concerns of getting a good lender that will be beneficial to my credit profile. I love the car that was ideal for me to what i wanted which was a 2010 Nissan Altima 2.5 S (2 door) red coupe. It's great on mileage and definitely comfortable when driving it. The car, the program in extending the warranty and other deals to which i get to benefit in my purchase was totally a huge great impression that Jay & Scott Clark Nissan has given me!!! I have been promoting my car and share my experience with others. Especially telling others not only to go to Scott Clarks Nissan but to definitely look for Jay Byrd!!!! That's the man that makes it happen, having you leave the dealership with a smiling face full of satisfaction!!!!This purchase is not only pleasing cause i got what i wanted but also because my credit will be even better all because of that AWESOME financing department!!!!!Thanks JayThanks KristenThanks SCOTT CLARK'S NISSANYOU GUYS ROCK !!!!!!!!!

Eaglesntb

Feb 18, 2014

I usually go to Midas for my oil changes but was told because of my after market bumper they couldn't do it. I went to Scott Clark Nissan and was greeted by Jacob, he was very nice and pleasant to deal with. He said there was no reason someone couldn't change my oil and went the extra step to make sure my aftermarket body part were not damaged. I will be going back and requesting Jake for any future oil changes/service.

Ms.Vaughn

Feb 15, 2014

D.L. Samuels is knowledgeable, friendly, and accommodating. I felt amazing walking off the lot. I will choose D.L. Samuels in the future when considering additional purchases.

famleematas

Feb 13, 2014

Mr Jay B!!!! he's the man when it comes to making it happen. I was overwelm with his sevices and manners. He did not make me feel presured. and to my finance man, (sorry dont remember his name) He was my angel. Thank you guys for an AWESOME experience. Still waiting on my 2 refferal checks :}

galonm

Feb 11, 2014

Great deal at Scott Clark Nissan. Came in with my old Chevy and drove out in a brand new 2013 Rogue!!!! I purchased my car in Dec 2012 and it was my very 1st car buying experience. My credit was in the middle of repair, but they worked hard to find a financier. I received well over my trade amount plus a $1500 rebate and affordable monthly payments. DL Samuels was awesome! He made sure that all my requests were met and I walked out satisfied. The entire team at Scott Clark was very professional and helpful! Will definitely return and have DL assist when I am ready to make another purchase!

jules8983

Feb 11, 2014

Dewayne went above and beyond his duties to make me feel comfortable and he did an excellent job on giving me all the details on the paperwork I was signing. He was so nice I instantly felt as though I could trust him.

ssikod7

Feb 10, 2014

Jay was very helpful, patient and was able to answer all my questions. This was a much more positive experience as compared to my experience with South Charlotte Nissan last year.

nichelle07

Feb 10, 2014

I went to Nissan to trade in my 2012 Altima and came home with a brand new 2013 Altima. I have worked with DL in the past and he always keeps his word. He is extremely professional, friendly and courteous. He makes sure to deliver the best customer service possible. Dawud worked very hard with the banks to ensure that I received the best deal possible. When I sat down with Brian in finance to go over all of my paperwork he was sure to answer any question that I had. I can't express enough how grateful I am for the employees at Scott Clark. They go above and beyond for their customers. I would highly recommend purchasing a vehicle from Scott Clark and working with DL. You will not be disappointed!

fvanburen

Feb 8, 2014

Today, my wife and I purchased a Nissan Leaf from Scott Clark Nissan. Dewayne Noble, the Internet Sales Manager, took very good care of us. He was extremely professional, courteous, and friendly. We found him to be a man of integrity, respectful and good to his word. What he promised in our first conversation, is what he delivered today. He was highly organized, and made sure that most of the paperwork, car prep, and questions were answered before we arrived at the dealership. That professionalism carried over when I sat down with John Smith, the Finance manager. He had the same qualities as Mr. Noble, and I enjoyed my experience going through Finance. No trick; just straight talk. This must be a function of the culture at Scott Clark Nissan, as they are clearly hiring good people. I also appreciated that Nathan Moskowitz, one of the Sales Directors, went out of his way to come over and introduce himself and verify that everything was going smoothly. I would highly recommend purchasing a vehicle from this dealership, as the demonstrated class and professionalism. When I have another vehicle need, I will be returning to deal with Scott Clark Nissan. Frank Van Buren

KSC14

Feb 8, 2014

This was such a positive experience, something I never thought I would say about buying a car. I was greeted by D.L. as soon as I entered the showroom, he was very professional, friendly, courteous and knowledgeable about the vehicles and inventory. I told him what I was looking for and what I wanted to pay, he immediately showed me a few cars in my price range, he took me out on the test drive and I was sold. Thanks for being so helpful and working with me and my budget!

SenHotep

Feb 8, 2014

As we all know buying a car can sometimes be stressful. At least that had been my experience. But surprisingly enough this was not the case this time.Me and my wife contacted Jay Byrd one night and that same night the deals was done. It really made me not only look at this experience, it also gave me hope for any other situation that I may not be looking at as non-favorable. If you are looking to be treated as person and not a number you definitely need to see Jay Byrd, working with him is such a pleasant experience. He just doesn't do the deal, he follows the deal all the way through and beyond!!!! Thank You, Thank You, Thank You!!!!!!!!H. Ali

InlovewithmyNissan

Feb 8, 2014

I had the best experience while purchasing my new Maxima. DL Samuels the sales person was extremely knowledgeable, helpful, and courteous. He helped me find the perfect car at a price I was comfortable with. It was the best car buying experience I have had (this is my 4th time buying a car). I love my new Maxima and the lifetime warranty that came with it. I highly recommend this dealership to anyone in the market for a new car.

MrJJP

Feb 7, 2014

Went to Scott Clark to look for a car. Saw a real nice red 370z. Did not buy yet but my salesman Dave Pickering was the best... He was there for me... Will go back and see him. I will also send all my friends to deal with him...

Holly

Feb 7, 2014

I was in the dealership and David Pickering was very helpful. I highly recommend the dealership to anyone!

btonya20

Feb 6, 2014

Now a days a lot of businesses are lacking when it comes to customer service. But when I came to this place of business I was floored with the way I was treated. Thanks to Mr. Jay Byrd!!!!!!! He knows his stuff!!!!! He remains professional at all times, which is a plus to me!!!! If anyone is looking to buy a car I would highly recommend Scott Clark Nissan. Way to go Mr. Jay Byrd..... keep up the good work.

MarshKimberly

Feb 6, 2014

I was greeted immediately by D.L. Samuels upon entering the showroom floor. I knew what I wanted, he found it for me, didn't try to hassle me and stick me onto something I didn't want. He was very knowledgable of the vehicle. I test drove the vehicle and loved it. He gave me a great deal on my trade and I was out the door in my new vehicle. The level of professionalism, friendliness and customer service execution made it more than just buying a car, it made it an experience.

Kimberly Marsh

Feb 6, 2014

Awesome experience. I walked in, I was immediately greeted by D.L. Samuel and very well taken care of. He was very professional and knew his cars. He didn't hassle me about buying something that I didn't want. I told him what I was looking for and he found it, I test drove it, he gave me a great deal on my trade and I was out the door in my new car. It was great not having to spend ALL day in a dealership buying a car. It wasn't just car shopping, it was an experience!

Curtis69

Feb 5, 2014

My clients bought a new vehicle from you, and it was nice, they shared with me the level of cars available, friendliness, excellent customer service, and they were so nice when they called my office to get insurance info....So- Jay is on the ball, unfortunately, im not going to be able to make it down and purchase soon, hopefully very soon!!Again, Thanks so much...Curtis

dkmesser1

Feb 5, 2014

I contacted Matt Donovan by way of the internet. Matt was prompt in responding to my questions and concerns, and assured me, prior to my arrival, that he could offer me a great deal. I finally made an appointment and found Matt to be very friendly and personable. He was patient and encouraged me to drive many cars before making a definite decision. He made recommendations, but never pressured me one way or another. He spent ample time with me, and I found his approach to be very professional.He was also understanding of my circumstances and search for all the rebates and incentives he could find to offer the best price on the car.Before taking delivery of the new car, Kaysha McMarlane thoroughly went through all the controls of the car and even set up the Blue Tooth phone features for me. This is the first time a dealer has gone to this extent for me, and I appreciated it.I found the overall process to be very organized, systematic and thorough. I would recommend Matt, Kaysha, and Scott Clark to others.

Ballreichs93

Feb 4, 2014

Dewayne was wonderful. I have already recommended him to several friends. Our daughter bought her first car and Dewayne was very patient and kind to her. We will definitely be back.

Jsinc0616

Feb 1, 2014

I received fantastic customer service with Michael Sampson! He helped me narrow down my choices to help me find the best Nissan that was right for me. He was very informative and I could tell that he loved his job! Overall my experience was great at Nissan thanks to Michael Sampson and I am enjoy my new Nissan Rogue!!

michele14

Jan 28, 2014

This was my first time ever at this dealership and to my surprise, it was nothing like I'd imagined. I went to look ONLY (you know how it normally is at a dealership) and wanted to be left alone until I was ready to speak with someone. Throughout my purchasing experience, everyone from Jacques, Dawud, DL, Brian, and Michael was very friendly, professional, knowledgeable, and worked diligently with me. They assured me that I'd be taken care of and indeed they did just that! Kudos to the Scott Clark Nissan team. Keep up the good work!!

andy

Jan 28, 2014

Gentlemen:I would like to take a minute or two to tell of my experience with Scott Clark Nissan last month. Please forgive the delay in making these comments as the Holidays and my health made my response later than I would have liked.The issue started sometime late in November of 2013. I talked to Mr. Alfred Zambrano, Service Writer at Scott Clark Nissan, 9215 South Blvd., Charlotte, NC. My wife and I have worked with Mr. Zambrano since we got the Nissan. He has always always treated my wife and I with the utmost of friendliness and professional attention to our requests. In addition, my health is very poor and I will need some help in the future to make sure that the car maintenance is taken care of. I discussed this with Mr. Zambrano and I am very confident that he will insure that this request will be accomplished. I had the idea of installing after market front seat warmers in my wifes 2010 Nissan Altama as a Christmas present. Mr. Zambrano and I agreed that December 23rd would be a good time for his installers and me to make this happen. I wrote a check at that time to Nissan and everything was set up.I made some lame excuses to my wife about getting the car serviced so that I could get the car in for the installation. I got to Nissan about 9:30am on the 23rd. At that time Mr. Zambrano was not available but another Service Writer met us and said that Mr. Zambrano had discussed our arrangement with him. Everything looked good! However, my wife asked the Service Writer how long it would take to get the service done. The Service Writer started by saying the after market installers were ready to take the seats out so it wouldnt take long. Well, my wife told him that there was absolutely nothing wrong with the seats! This let the cat out of the bag there went my Christmas surprise. However, this Service Writer did not know of the surprise.We left the car there and went on with our other errands. We picked up the car later that afternoon, drove straight home and parked it for four or five days.When I got back in the car I smelled cigarettes. Neither my wife nor I smoke. Thats when I found a cigarette butt on the passenger side in the front. I also realized that my garage door opener was missing and I really didnt think that the seats were heating. At this time I was not too happy!So, we took the car back. I then talked to Mr. Zambrano. He stated that he was very sorry about the failed surprise, he would have the car completely detailed inside and out, he would get the seats checked and would replace the garage door opener if it could not be found. What more could I ask?? Mr. Zambrano asked when it would be convenient for me to leave the car with him for a day and offered a Nissan car during that time. I had my car so the Nissan car would not be necessary.At about noon I called Mr. Zambrano stating that I had found the garage opener and also apologized! My fault.Later in the afternoon I went to pick up the car. This is where we get into the purpose of these comments. Mr. Zambrano thanked me for letting him know about the opener. Then the car was brought out. Just as Mr. Zambrano said, the car was Clean inside and out! He had the seats checked and adjusted according to specs. The Mr. Zambrano said that he had something for me. That something was the check that I had given him back in November, it was torn into four pieces! What a great surprise!I want you to know how much I appreciate the effort Mr. Zambrano made on my behalf. His friendliness, courtesy and professionalism will insure that we have all our maintenance done at Scott Clark Nissan. We will also go to Scott Clark Nissan first when we starting looking for a new car. Andy Anderson1547 Brook DriveFort Mill, SC 29708

rljohnson89

Jan 27, 2014

Jay had great customer service and he went the extra mile to assure we had the best quality vehicle in our budget. He was thorough, genuine and efficient. We will definitely refer our friends to him!

whiterock

Jan 27, 2014

Scott Clark Nissan sold us a used car that was dangerous to drive and we couldnt get our money back. Jacques Deadwiley sold us a used 2013 Ford Escape SEL without supplying the CARFAX or disclosing the condition of the car. They did not do a NC Safety Inspection and we found out later that the car had been wrecked twice, was a lease/rental car, and then sold twice at auction. Parts were held on with zip ties and had missing bolts. We would not have bought this car if we had known. We found out about the cars history when bought our own CARFAX and we had the car checked out before our Christmas Day trip across the state to visit family. The Ford dealership mechanics said the car was unsafe to drive or even tow. Transport it back to the dealership that sold it to you on a flatbed truck. Matt Donovan called us 10 days later and with no repairs said the car was ready to pick up and was safe to drive. Water was standing in the floor board and the tire had a 3 inch gash. We refused possession of the car. Matt Donovan offered all of our money paid on a trade-in that was significantly more expensive or we could try to trade in our used Ford Escape somewhere else. They also offered a car that had only been wrecked once. They would not match prices on a new car with another dealer. They never offered our money back. We were forced to pay above MSRP with the Dealer Addendum in order to avoid being stuck with the wrecked car they sold us. Marty Abernathy could have cared less about our customer satisfaction or our prior bad experience in buying an unsafe car from his dealership. He was only concerned about the money the dealership lost on the transaction. Our experience with Scott Clark Nissan does not in any way represent the advertising that lead us to believe we were dealing with a company that treated its customers fairly. (See the Scott Clark Nissan January 2013 Newsletter.)

cstevens44

Jan 25, 2014

The reason for visiting this dealership was to just have my 2008 Maxima serviced. While sitting in the service waiting area, I was contemplating purchasing a new car. The timing worked perfectly because Jay Byrd approached me in a VERY PROFESSIONAL manner to ask if I was interested in purchasing a new car. He explained to me all of what was offered and how it could benefit me. I was a little reluctant, but Jay GAVE me REASSURANCE that my interest rate will be matched with my banking institution. I accepted to fill out the application. Once completed, Jay walked it over to Jacques. Jacques walked over to me to introduce himself and sat down with me to explain what he can offer. Jacques LISTENED to what I was looking for and the features I wanted. He said he would make sure I walked out of the dealership with a new car. Jacques actually DELIVERED BEYOND my EXPECTATION . I was EXTREMELY SATISFIED after signing my contract and walked out to my 2014 Maxima. Jay and Jacques EXPLAINED that Sandra will demonstrate how the features are operated. She did a THOROUGH and EXCEPTIONAL job with explaining features in DETAIL!. I left the lot a HIGHLY SATISFIED customer and GREATLY APPRECIATE the TEAMWORK Jay, Jacques, and Sandra showed me! These 3 individuals DESERVE to be HIGHLY AWARDED! I would DEFINITELY RECOMMEND a friend and/or family member to these individuals and this dealership.

Jonesie1210

Jan 24, 2014

Buying a car is usually a stressful experience, but from the moment that we sent the very first inquiry, everything was EXCEPTIONAL! We sent an inquiry about a 2013 Nissan Rogue that we were interested in. We submitted a pre-approval application and within 15 minutes Jay had called us and asked when we wanted to come in to test drive. We went in that night with our kids (16 months and 5), and there was ABSOLUTELY NO run around, no games. The entire staff was EXTREMELY professional, and even came over to entertain my 16 month old son. Although we were not very happy with our payment amount, we needed a second vehicle so we signed the papers. while we were signing, Brian Martin mentions that he would attempt to lower our payments, but due to the time the banks were already closed. Now what happens next really sets this dealership apart from ALL the rest! The very next day, Brian Martin calls my husband and states that he was able to LOWER our payment with a MUCH better interest rate and asks us to come back in to sign! WHAT?!?!?!?!?! I NEVER expected this! he could have just let us go with the EXTREMELY high interest rate, but instead he chose to maintain his integrity and called us back and lowered our payment significantly. This was by far the best experience that we have EVER had with any dealership! Thank you Jay Byrd, Brian Martin and Scott Clark Nissan..... We will DEFINITELY encourage family and friends to come here and will DEFINITELY be back!

TONY1967

Jan 23, 2014

NO RESPETAN LOS TERMINOS VERVALES DE GARANTIA Y JUEGAN CON LA GENTE CON ASENTO (LATINO) CUANDO TRATAN DE VENDER SUS VEICULOS NOS MIRAN COMO AMERICANOS PERO EN CUANTO SALES CON UNA COMPRA YA AL DIA SIGUIENTE VUELVES A SER EL LATINO DEFINITIVAMENTE NO LOS RECOMIENDO Y ESO QUE SOY COMPRADOR DE 4 NISSAN VEICULOS PERO NO MAS CON ELLOS

samsj09

Jan 20, 2014

My experience at Scott Clark was AMAZING! DL made my first experience purchasing a car a great experience. He knew what car I wanted, what car best fit me, and I purchased a black 2011 Nissan Altima. I am very happy with Scott Clark Nissan of Charlotte, they make you feel comfortable and are very knowledgeable about their products. I recommend Scott Clark to anyone who is looking for a car, new or used, and when you go ask for DL he's the man!

hhardy001

Jan 16, 2014

It was very nice to deal with a car salesmen that did not push a sale but rather worked with you to make sure you as the client were happy. Dawud Muhammad was the Deciding Factor in every aspect of our purchase. He was extremely knowledgeable, accommodating and patient. It was a very pleasant experience! The car buying experience with Dawud was exceptional. The level of personal service that he provided was far beyond any that we have received anywhere else. Negotiation was minimal I have to say that this experience was the best that my wife and I have ever had buying a car. We felt as if we were the Bomb Diggity with Dawuds personalized effortsIn fact, we are much less likely to consider any other Dealership beside Scott Clark due to our experience with Dawud Muhammad. I would work with Dawud in the future for buying another car. Hey! We cant leave out Tonia Tina Maria Blackwood; This applies to you as well. Much Love , The Hardys

williamfortner

Jan 16, 2014

This is the way a service department should be run. Very professional from start to finish, and I will be coming back again.Bill Fortner

snowee

Jan 14, 2014

My boyfriend and I were both considering the 2013 Nissan Murano. I previously had an 06 model, and loved the car. We live in West Virginia and Virginia, and sent out several internet inquiries to dealers in the NC and VA areas. Several dealers were slow to return the inquiry, (or not at all). NOT Scott Clark Nissan! This is the most "on top of things" dealership I've ever dealt with, and I buy A LOT of cars! The dealership was clean, bright, attractive, and orderly. We were made to feel right at home upon arrival fairly late that evening. Thanks to Michael Chavis, the cars were up front, ready to go! My boyfriends deal was completed over the internet, I had actually not made up my mind, after some usual dealing, they came so close to the deal I wanted, I bought the car. EVERYONE at the dealership was great,it was a wonderful experience! We plan to try to travel there for our services on the cars, since they were so great to deal with. I .in the past, had leased 5 Infinitis from Rice Marko Infiniti, when they were bought by Modern, we at once saw a "change" in their practices, since then I have tried to deal with MODERN, I would NOT even consider them now that this experience with SCOTT CLARK NISSAN was so great!

Thodges5

Jan 10, 2014

Jay Bird really treated me well. He was very calm and collected, knowledgable, and easy to talk to. He made the car buying experience professional and comfortable. He and Jacques Deadwiley (the sales manager) operate quickly and efficiently, they are on top of their game and you can see their influence throughout the dealership. I can tell you that their prices are some of the most competitive around and when you know what you want go to Jay Bird because it will be definitely worth it and unlike other car dealers. Go through Jay Bird.

Reid01

Jan 3, 2014

Dewayne drove to our house in late afternoon to show us the car. We got incredible price on an awesome car. Best car buying experience I have ever had.

mhs1954

Jan 1, 2014

The team of DeWayne, Marty and Brian (led by DeWayne Noble) provided an excellent buying experience at Scott Clark Nissan. My daughter suggested that I call Marty. After going online to look at choices, I called the dealership. Marty put DeWayne in touch with me. From the moment DeWayne called, the ball was rolling. He stayed with me throughout the process making sure everything was right. The most unusual part? I live in Garner, NC - a 3+ hour drive from Charlotte. The whole transaction took place by phone until DeWayne said he would deliver the car to us. "What?" I said. "Are you crazy?" DeWayne (with his family to take him back) delivered our car on New Year's Day. My husband told him that him bringing the car to us sealed the deal. Above and beyond! I'm delighted with my car and very appreciative of the service we received from the team at Scott Clark Nissan.

davidg748s

Dec 31, 2013

This is my third new Nissan from this location and the second from Mo Bedwan. These folks are as customer oriented as possible during the purchase process, tracking down the exact Nissan I wanted and having it ready for delivery in just a couple days and meticulously detailed--very professional in all aspects from sales to financing to delivery checkout. The service department is also excellent, having the car ready at the time promised with the work done right the first time and the car cleaned.

tabblack

Dec 23, 2013

I had to make a purchase within a limited amount of time. I knew that I wanted a Nissan, and I knew that I wanted a Rogue. Because my sister was previously in a similar situation, she recommended Scott Clark Nissan, and even gave me the names for whom to ask.I had to keep making adjustments to my appointment, but Sampson was friendly and accomodating from beginning to end. During the test drive, he explained every feature of the car that I thoroughly liked. He worked with me to see to it I would leave with the Rogue I now have. Next I spoke with Brian. He was courteous and direct. No question was unimportant. He explained each of the warranties and their components in thorough detail, even citing examples. Scott Clark Nissan has overall provided satisfactory service. Both Sampson and Brian were not only about the bottom line, but their being friendly--and smiling!!--made for a positive experience. I told my family that any future vehicle purchase should be considered with Scott Clark Nissan.

awatson1215

Dec 21, 2013

The experience I had at Scott Clark has to be the best experience I have ever had purchasing a car and being HAPPY with my purchase. I worked with Jay and he was absolutely phenomenal. He went over and beyond to make sure that I was getting everything that I wanted and worked on his day off to make sure that it happened! I am so so thankful that I got to work with him.....he is awesome!! I never felt pressured into buying and he was so very patient with me. I would DEFINITELY purchase from him again!! Now, on to the finance team....they are truly some hardworking individuals!!! I have NO idea how they were able to do what they did, but I am grateful that they were able to work it out for me. Dawud and Jacques had a tough situation to work through for me but they made it happen!! I can't say enough about my experience there and there are no words to adequately express my heartfelt thanks for all they accomplished for me this week. All of you guys are some amazing individuals:).

gshandel

Dec 18, 2013

I came into Scott Clark Nissan looking to purchase a used car. The salesman, D.L. Samuels approached me and made me feel welcomed and relaxed. I appreciated his knowledge about the inventory of cars and differences between the models. I also liked the fact that he saw my hesitance and didn't pressure me into making a decision right then and there. He allowed me to breath and take my time to think about this purchase. His attention to my needs as a customer was on point and I valued not feeling like just a regular Joe from the streets.Kudos to D.L., he will be seeing me again for my next purchase.

popy70894

Dec 15, 2013

Michael Sampson was great to work with. He is knowledgeable of the cars and recommended the vehicle that we eventually purchased. He was not pushy or arrogant during the entire process. He listened to what we wanted, and showed us exactly what we were looking for.Jacques Deadwiley stopped by to assure we were being taken care of. We told him we were. During all phases of the sales process, he wanted to make sure we were okay.Bobby Arshad, was through and efficient during the financing phase. As with Michael and Jacques, Bobby wanted to assure we were being taken care of.Normally, we visit several dealerships prior to purchasing a car. This was the first time we purchased a car at the first dealer we visited.

Daniel H

Dec 14, 2013

Had a great experience at this dealership. Jay was not pushy and was, patient, knowledgeable, and extremely helpful. Found the perfect car for my wife at a great price, no hassle what so ever!

LanceBumgarner

Dec 13, 2013

Jay was very helpful. He was knowledgeable about the vehicle, respectful to me, and went above expectations to make sure that I was satisfied with my purchase. I bought a used vehicle and a few items were missing such as a key for the gas cap and back seat headrests. Jay took the initiative to personally see to it that I received everything for the vehicle very promptly. He also followed up to make sure I was pleased with the vehicle a few weeks after my purchase. I drove 1.5 hours to purchase the car I wanted and would make that same trip due to the excellent service.

juliette

Dec 13, 2013

The staff was very friendly and was willing to help find what specific needs that we as customers needed and went above and beyond to try to reach those goals,I have been a customer for the last few years of this dealership and the staff is always friendly no matter what area I am receiving service

tamax

Dec 9, 2013

I went to another Nissan dealership, the process took a long time and I had to wait. Finally when I went to speak with the finance manager, they offered me a car with less features and a high payment. I visited Scott Clark Nissan and Jay Byrd was able to get me in a vehicle with more features for less money. The process with smooth and I drove away with my car that same night! Thank you Jay!

jessiguiff

Dec 8, 2013

From the moment we entered the showroom, we were greeted with friendly employees and treated very professionally. Karie was great to work with - we formed a relationship and had a great experience selecting the perfect car for our family.

VWFan4Life

Dec 7, 2013

I have to say. They will do anything to meet your price range. They definitely surprised me by actually meeting mine. I didn't think it could be done. I found the exact car I wanted, a 2010 VW Tiguan S 4Motion. So, I scheduled an appointment to see it. I wasn't intending on buying a car. The purpose of my appointment was to have them crunch numbers and see what I was dealing with. In the end, they presented an offer that I just couldn't turn down.

electric130

Dec 7, 2013

The whole team was great to deal with. The process took about 4 hours to get in and out. Longer than I wanted, but not too bad I guess. Everyone was knowledgeable and friendly. I felt well taken care of.

J'Nice

Dec 7, 2013

I bought my vehicle from Nissan of South Charlotte. The folks in the finance dept then were the worst! My experience with Jay was stellar. He was patient and listened. He wasn't pushy or overbearing.

popsvette

Dec 3, 2013

Enjoyed working with the best sales staff in North Carolina. Will be sending my friends to this dealership to purchase their new car. I don't think that I could have gotten a better deal anywhere else. This sales staff rates a 5 star*****

angiegrube

Dec 2, 2013

I had been looking for a new SUV/Crossover type vehicle for a few months... but was in no hurry. We needed the extra room for our growing family. It took me a while to finally decide on a vehicle, but throughout the process, DL Samuels was great. He knew the vehicles, figured out what I wanted/needed and didn't want/need. He was aggressive, but not overbearing. His persistence, honestly, is probably why we purchased a Nissan yesterday. Had he not called or kept in touch, I may have honestly moved on to a different automaker. I'd highly recommend him and this dealership to a friend.Thanks.

kmillner

Dec 2, 2013

I bought a 2011 Nissan Rogue from Jay Bryd last year & I'm working with him this year to upgrade. As a woman I'm often leary of salesman but Jay made me secure & confident that I was getting the best deal b/c he took the time to explain & educate me on important aspects to consider when buying a vehicle & compared those aspects to my options. He even assisted with a plan to improve my credit & that's how I'm able to upgrade so soon.I've since recommend this dealership & particularly his services to family & friends as I do to the consumer reading this review.

lad211

Dec 1, 2013

I had a great car buying experience at Scott Clark Nissan and would recommend anybody looking to purchase a new car to speak with Karie Brock. She provided excellent customer service and I enjoyed working with her when purchasing my Nissan Altima.

Blondekim1

Nov 30, 2013

My experience with Scott-Clark was great, starting from the phone call I made the morning before driving 300 miles. Customer service is very important to me being that I am a business owner. I had been online for a month or so and knew exactly the car I wanted. Nissans are extremely great vehicles, I drove in with a 2003 Nissan Maxima that had over 208,000 miles and it drove as good as the day I purchased it. Jay was extremely helpful and organized in our purchase. He was knowledgeable and not "fake". I highly recommend Scott-Clark Nissan, I drove off in my brand new Nissan Altima very happy.

ttrigg

Nov 29, 2013

My experience was wonderful. D.L. listened to the specifics of the car I was looking for and did not try to over sale me with gimmicks. Kristin was very thorough and walked me through the process of buying my car.

SMSimms1

Nov 27, 2013

My mother and went to this Nissan dealership from a recommendation from a coworker. Our only intention was just to look at our options. We had been to several dealerships in the past and left extremely disappointed. My credit score is not the best because of divorce and my mom's credit is limited. As soon as we entered we were immediately greeted and seated. Jay Byrd took time with us and he did not make us feel judged because of my credit score and my mom's lack of credit. We found a car and test drove a 2011 Nissan Sentra which I just loved. The finance manager made sure he found us financing. He originally found us financing at a somewhat high rate. However, the finance manager kept looking until he found us a better finance agency at a better rate. Jay also sat down and called several insurance agencies for me so that I could choose affordable automobile insurance. We went in expecting to be disappointed and we drove away from the dealership with a two year old vehicle with low mileage, very affordable car payments, and a big smiles on our faces. Thank you.

gmontgomery

Nov 27, 2013

From entering to exiting the dealership, all staff were extremely friendly and helpful. Worked with Tonia majority of time and she was honest and worked with us to get a great deal. Originally planned to visit another Nissan dealership and finance through my credit union, but after hearing about the Lifetime Warranty and getting a better interest rate than my credit union, she made it impossible to pass up the sale. Hats off to Tonia for sticking in there with us and to Jay for placing us in such great hands. Mr. Martin in finance made the numbers and financial "mumbo-jumbo" make sense to us and we appreciated his patience. I can't recall the name of the young lady who provided the vehicle tutorial but she was very helpful and open to our questions. Even having Jacques offer his congratulations and engaging in conversation with us made us feel like we are really part of the Scott Clark family. Overall, it was a very great experience for my wife and I and we have already began recommending the dealership to our family for future purchases. Thank you again and may God Bless! George & Elleanor Montgomery

auditman

Nov 27, 2013

DL was great--answering every question in detail and being very customer oriented and courteous. Support staff showing us how to use the vehicle options was great also-spending great care in being sure we knew how things worked.

charlottenow

Nov 26, 2013

Was looking for the best lease deal I could find and Clark Nissan beat the competition after pricing similar lease terms at two other dealerships. Luis Cruz gave me pricing options other dealers didn't provide making the costs of different lease terms more transparent. Pick up and delivery of the vehicle went smoothly. The assistance with financing and insurance was completed late in the day on a Saturday without any problems. It was also nice to get a personal overview inside the car to go over all of its features, many of which were new to me. I did a lot of work shopping for a good deal and in the end we were very happy with the pricing and service we received at Scott Clark Nissan. The car itself, an Altima, has been great, reflecting the viewpoint of many professional editorial reviewers found on the internet.

jonasfamily

Nov 26, 2013

My husband and I were thoroughly surprised at how pleasant our shopping experience was at Scott Clark Nissan. From the moment I reached out and spoke to Jarmaca (Jay) Byrd and Robert Mack, to completing the sale along with Jacques Deadwiley, EVERYONE was consistently helpful, respectful, sincere and genuinely interested in making our experience unbeatable. My husband and I keep our cars for 10+ years so it was most important to us to ensure we were getting a quality vehicle for a quality price. And that's exactly the way things happened. We LOVE our Murano! Undoubtedly, I look forward to working with this team again.

Jdhtiger

Nov 25, 2013

This group working together as a team made our car buying experience a pleasure. They were professional in their approach, worked to put us in the vehicle that we wanted, and without pressure made sure that we were satisfied customers. They treated us like family and we appreciated their approach. We experienced some problems with an accessory that was ordered being the wrong color, but again Jay and Joc stepped up to the plate and solved the problem. Scott Clark is fortunate to have professionals such as these folks in their employ. I highly recommend this dealership to those looking for a great deal along with a great car buying experience.

Stew3

Nov 25, 2013

We had purchased a Nissan Xterra last May and now my husband needed a new vehicle as well.Our previous experience was so good, we didn't even consider going to another dealership. The folks at Scott Clark Nissan are not only knowledgeable, helpful and kind, they go out of their way to make you feel comfortable and welcome. They gave us ample time to make an unrushed decision and helped us to understand all aspects of our purchase.Before coming to them last May we visited another Nissan dealer in the area. They were pushy and not personable at all. We never experienced any or this at Scott Clark.

kegood54

Nov 25, 2013

The service was great and Jay Bryd is an excellent salesman. I was left in capable hands with the finance team. I recommended a friend and my sister was able to get a car. Great job Scott Nissan.

lfairley

Nov 25, 2013

Fast friendly service on two purchases; Nissan Armada and Nissan Patherfinder a day apart. Made puschasing easy. Worked well with circumstance making puschases possible. THANKS JAY!!!!!!

jbyrd0710

Nov 25, 2013

I meet Jay through a friend while his was employed at another dealership. When I first worked with Jay I was in need of a vehicle but i had very challenged credit. I had been turned down by several others dealerships. But Jay was more then happy to help me. He helped me find a reliable car with reasonable payments. He also gave me great pointers on improving my credit score. Without hesitation I followed Jays plan and 18 months later I was excited to found Jay at Scott Clark Nissan. And Once again Jay got me a great deal, I LOVE my 2013 altima! Jay is great at his job.

Rogue13

Nov 25, 2013

I first looked at their website. The site is very helful. I picked nout a 2013 Nissan Rogue and requested an appointment to check it out. The sales team at the dealership is excellent. I was greeted at the door and met with Jay within 5 minutes. He was an outstanding person to work with. Our test drive went well and we proceeded to make a deal. He and the rest of his department dealt with me fairly and got me to a reasonable payment. I appreciate their work ethic and I am looking forward to dealing with Jay and the rest of the people at Scott Clark Nissan

Pedagogy

Nov 25, 2013

Working with Mr. Jay Byrd was an absolute pleasure. I received a phone call from Mr. Byrd within 10 minutes of submitting my inquiry online. Mr. Bryrd was very professional throughout the entire process. He worked diligently ensuring that I purchased a vehicle that I absolutely LOVED within my financial parameters. Mr. Byrd was honest, straightforward and educational during my entire buying experience. From reading previous reviews, I knew I would be in good hands with Mr. Jay Byrd! Mr. Bryd exceeded all my expectations!

robandcool

Nov 25, 2013

We had an overall great experience with Scott Clark Nissan. Jay Byrd and Nate Moskowitz were great to work with. I felt I got a great deal on a 2014 Pathfinder Platinum Premium, when I actually came in to purchase a 2013. I only gave a "good" for Customer Service because our walkthrough of the vehicle prior to driving off could have been better performed by Sandra Rivera. We felt rushed by her, and several of the items that we felt should have been covered in that walkthrough, we are having to research and find out on our own via internet and the owner's manuals. Still, overall great experience and we would recommend this dealership to others.

jkleinert

Nov 24, 2013

Karie was very friendly and helped to guide us to the vehicle that met our needs best. She did not make use feel pressured. She made us aware of some options that we were not considering when we started, and as a result, we definitely felt like we got a good deal at the end of the process. Nate was very straightforward when negotiating the pricing, and we felt that we were treated fairly and honestly.

usmcbenb

Nov 23, 2013

I had an absolutely wonderful experience with both salesman Michael Sampson and Brad Brawtley, as well as sales director Jacques Deadwiley. This team really knows what they are doing, and know how to provide customer satisfaction. I am not the easiest buyer to deal with, but these three gentleman were outstanding. Today we went just to look at a Nissan Juke, and possibly test drive one. Mr. Brawtley and Mr. Sampson immediately assited our every need and were very knowledgeable about the products and services the dealership had to offer. My wife and I said lets see what we can work out, and a few hours later we were able to settle a reasonable deal that I feel worked for the dealership and ourselves. Thanks to the diligence and hard work from this team we are now proud owners of a Nissan Juke, and honestly did not expect to buy today. I strongly believe with the leadership skills of Mr. Deadwiley and the customer service skills of Michael Sampson and Brad Brawtley, Scott Clark Nissan will be very successful. These three gentleman possess customer service skills of the highest caliber. I will definitely be referring my friends and family directly to these three gentleman.

2005Altimer

Nov 23, 2013

Just a visit for a regular service on my 2010 rogue. Just wanted to look at the new 2014 never thinking that I would end up purchasing it.Always have a great time with all the service personal and my waiting time is looking at the newer vehicles. Jacques told me to see him and he would work with me. Stopped back the next day just to see what he would do for me and I bought a new car. Great experience at Nissan.

BCMar

Nov 22, 2013

I got in touch with Jay during my search for a new Rouge. Jay was extreamly helpful and made every effort to get us into the car we wanted. About two weeks after my wife and I bought the car, we were in a highway accident that totaled the new Rouge. Jay was once again beyond helpful in getting us into the same exact car!!!! The concern and empathy he showed displayed was priceless. Thanks again Jay!

daphnewilliams

Nov 21, 2013

The sales staff (Jay Byrd and Jacques Deadwiley) we encountered were very friendly and helpful and went the "extra mile" to satisfy our requests. The only area we felt needed improvement was the long wait we had for financing/paperwork.

oblakey

Nov 21, 2013

I had been to several car lots in the North Charlotte area, and was turned down due to a low credit score. My income was intact and I just needs a fresh start. I had met Jay Byrd a year ago or so- when he work at a Planet Suzuki he was a GO Getter then as well. I was really down on my luck because I know that car I had would last long and being a single mom I needed something dependable-so I call Jay and what do you know I left South Charlotte Nissan in a 2008 Nissan with a smile on my face. Thanks Jay for all your hard work.Oneko Blakey Charlotte, NC

latoyagant

Nov 21, 2013

What a great day it was for me!!! I went in for major car repairs on my 2003 Nissan and left with a 2010 Nisssan Altima. Thanks to Jay Byrd and DL Samuels who were both very professional and friendly. I got a great car at a great price from a great team of salesman, yes it was great experience.

bigkat2

Nov 20, 2013

My Senior Parents and i visited Scott Clark on 11/17/2013 per the request of one of the dealerships sells associates. The reason for the visit was to sell my Father's 2011 Dodge Challenger which one of the sells associates viewed on craigslist where it was listed. After arriving to (Scott Clark) Charlotte for a 9:00 am appointment we were told that the dealership didn't open until 12:00 pm leaving us no choice but to wait since we traveled 2.5 hrs that morning to get there. Our experience only got worst when we met Mr. Jacques Deadwiley!! After attempting to conduct business we found him to be rude, pushy, unfriendly, and impatient when dealing with my 78 year old dad and never offered an apology nor did he show concern after finding out we had been waiting 3 hours to speak with someone. My mom was so upset that she didn't say much on our journey home except that she would never go to that dealership ever again!!!! I know good customer service when i see it and not all of the people we met that day were rude, in fact most were nice and friendly, with the exception of Jaques Deadwiley.

swanie77

Nov 19, 2013

Mr. Jay Byrd did a tremendous job in assisting me with my 2013 Nissan Maxima deal. Jay was very professional and was a "no pressure" customer professional. I would highly recommend paying Jay Byrd a visit to your next visit to Scott Clark Nissan off South Blvd. in Charlotte, NC.

Bridney

Nov 18, 2013

Great customer service, I'm new to the Charlotte area and had a great experience, Mr. Byrd was willing to go over and beyond for what I was looking for i appreciate the service. Thanks again!

blesssomar

Nov 18, 2013

I would recommend that you ask for Jay! Great experience and someone you can trust! There are not very many places that you can go and trust that you are getting the correct advice that specifically fits your needs. Thanks to Jay, I got that!!!!

Irishiaa

Nov 14, 2013

I always recommend this Sales Rep & this dealership to my family and friends. My experience at the dealership went through easy and I was very satisfied with the overall experience.

Meshia

Nov 14, 2013

I purchased a 2013 Nissan Maxima in June at Scott Clark Nissan from Jay Byrd. I was nervous about going to purchase a car alone but Jay made my experience easy and stress free. He was very patient with me as I selected my car. We test drove a few different ones because I couldn't make up my mind. Jay never rushed me and told me to take my time because he wanted to make sure I was completely happy and satisfied with the car I purchased. He explained all the features on my car and showed me how to work them all before leaving the dealership. Jay's patience and kindness made this the best car buying experience I''ve ever had. Every one I encountered at this dealership was kind and polite. I would highly recommend Scott Clark Nissan .

christac08

Nov 11, 2013

I had a great experience! The sales associates were really helpful and attentive to all my needs. They definitely had my best interest at heart, and I didn't feel like they were dragging me around. I would recommend this dealership to anyone. I love my new car, and I'm really thankful for all those who helped me!!

leilah

Nov 9, 2013

I would recommend this dealership because our experience was so great. The whole team was involved in our sale and it was like a family involved experience. They did their best for us in every way and we appreciated everything done for us from the managers to sales and to the financial department as named above. My team was excellent and even had others coming over to greet us. We had a GREAT EXPERIENCE!!!!!

mbdcar1

Nov 7, 2013

In March, 2013, I bought a new Nissan Murano from Jay Byrd at South Charlotte Nissan, now Scott Clark Nissan. I was very excited about getting a new car, but nervous about the car buying process. I used the web to research car buying tips, car reviews and pricing. I connected with Jay through the website at the dealership. Not long after my initial contact with Jay I had a life event which made it difficult to concentrate on buying a car. Jay kept me updated on his inventory for several weeks. He was pleasant. He was persistent, but laid back. He expressed a willingness to work with me until we found the right car. When we did find the right car I was surprised how smoothly the buying process went. I went to the dealership expecting to be there for most of the day, but was only there a couple of hours. I am pleased with my sales experience and would not hesitate to refer others. I can not remember the names of everyone I had contact with at the dealership, but they were all friendly, knowledgeable and willing to help.

KristinDsmith

Oct 28, 2013

I purchased a 2012 Nissan Altima last week from Scott Clark Nissan. Jay was extremely helpful, personable, and made the buying process easy and enjoyable. Everyone I met at the dealership was pleasant and added to the overall experience, which was great. This was my first car purchase and I feel very confident in my choice of vehicle, dealership, and am happy that Jay was the salesperson involved. I highly recommend this dealership and sales team to friends and colleagues. I look forward to dealing with Jay and Scott Clark Nissan in the future.

bethcusimano40

Oct 21, 2013

Went to Modern Nissan on Saturday and found the perfect car! Went forward with buying, Sales Manager and sales person were SO rude we got up and left with no car and no apology!Went to Scott Clark Nissan and a completely different experience. I came home with the exact car I wanted for the price i wanted to pay!!I would highly recommend Scott Clark Nissan to all!

omkar1bhujad

Oct 21, 2013

Jarmaca Byrd was excellent and Friendly throughout the purchase. He helped a lot during test drives and all administrative tasks involved in car purchase.Thanks

taniyah

Oct 17, 2013

Jay worked with me through my whole process of getting my new car. I felt like I'd known him for years and he made the whole process very easy. I'd recommend anyone to go see Jay to get them a new Nissan.

drlissy

Oct 15, 2013

They went out of their way to make us feel special. nice people all round. They called often to keep us aware of status as vehicle was being brought in. Love the 370Z Nismo!!

sarahjpatton1

Oct 13, 2013

I was introduced to Tonia Blackwood through Christian (another Nissan Representative): Tonia, from the beginning puts you at ease about your car buying experience that you're about to have. She's patient, understanding, open and a very good listener; she doesn't do all thataggressive salesman pitch, and I really appreciate that. Ladies, who have fears about going to dealerships and dealing with those pushy salesmen that you feel that they don't really care about what you want; go to Scott Clarks Nissan in Charlotte,NC and ask for Tonia Blackwood,she will change your car buying experience.

karenshell

Oct 8, 2013

From the time we walked in and met Tonya Blackwood we knew we would have a good experience. She was awesome to work with - friendly and knowledgible - and my daughter and I felt at ease immediately. The process was easy and my daughter loves her new vehicle. We would recommend this dealership and salesperson to anyone.

John M.

Oct 7, 2013

I received excellent assistance and customer service while purchasing my vehicle from Mr. Robert Mack. The 2010 Honda Civic that I was interested in was in great condition as advertised. The buying process was very smooth.

Mamacita

Oct 7, 2013

Worst dealership experience ever! Having leased and purchased four Altimas over the years through three other Nissan dealerships, just HORRIBLE. Ends decades of good relationship with Nissan.

Louisjorge

Oct 6, 2013

I've been in the retail Automotive business for over 27 yrs,retired in 2006. I know how some dealers work,some give the industry a bad name,some like (Marty Abernathy) and staff r refreshing to do business with. Yes ,I will recommend fa. & friends to this store. They treated us with respect,answered all our ?'s and we r totally satisfied w/ our purchase. 2013 Nissan Rogue ,wife named it "Rocko".Thanks guys!

Msprettynashay

Oct 5, 2013

The dealership had really nice sales people they worked with me on the price and Michael Chavis did a great job in finding me a car that I liked alot for close to the price I wanted and between michael,marty, and dawud they were able to get me a good value for my trade and a lower interest rate. So overall I was very satisfied and will definitely recommend them to friends and family!

SUGARMAMA

Oct 5, 2013

I LIKE THIS DEALERSHIP I DO ALL MY CAR MAINANCE HERE I HAVE A 2006 ALTMA AND JUST BROUGH A 2013 ROGUE I AM VERY BIG ON CUSTOMER SERVICE I WORK IN IT EVERYDAY AND EVERY THING DOWN TO THE LAST MINUTE WAS VERY PROFESSIONAL.I WAS VERY PLEASE WITH THE SALES EXPERIENCE I ONLY HAVE ONE COMPLAINT MY CAR HAD A SCRATCH ON IT AND IT HAS NOT BEEN FIXED

TrulySatisfiedCustomer

Oct 4, 2013

My husband and I stopped at Scott Clark's Nissan in search of a larger Vehicle for our family. We were greeted by Michael Chavis who was very professional and a great pleasure to work with and very knowledgeable about the vehicles. He went out of his way to explain every aspect of the vehicle we were considering with great detail. We loved the fact that he wasn't fast talking us nor putting unnecessary pressure on us to buy as some salesmen have done at other dealerships we have visited. It was a refreshing experience. Once we decided on the vehicle we wanted to purchase, we then had the great pleasure of working with the General Manager Marty Abernathy and Dawud. They did everything possible to get us the best deal for the vehicle and took into great consideration our price point. Everyone at the dealership was very professional and a pleasure to work with from the moment we walked in until the moment we left. They even followed up with us several times to make sure that we were happy with our purchase. They really took care of us. We would recommend this dealership to anyone in search of a great customer service experience.

D. Anita Neal

Sep 23, 2013

Excellent customer service from Mr. Brian Martin. He is one of 'Best' and a great peron with whom to do business. My next vehicle will be from Scott Clark Honda.