Used Cars for Sale at Sea View Chrysler Jeep Dodge in Ocean Township, NJ

BobPatt1960

Mar 11, 2014

Service was as expected and ready by the end of the day as promised. Service representative was very responsive, helpful and friendly. I plan to return for the next service.

rsd1100

Mar 11, 2014

The transmission on my new truck failed Richie assured me he would get it fixed the right way. He really came through doing a great job and putting me at ease.

jwaite

Mar 10, 2014

I assume this is the store in Ocean Township, NJ.Richie was great but the service store is very busy on saturday morning.I was actually going to ask if they were accepting applications for help on saturdays. I think you do need one more person on that counter.I work in a service shop now monday thru friday.

Mspahr20

Mar 9, 2014

Oil change. Rich is a nice guy. Only issue was I had a scheduled time and it still took about an hour and a half...

williambloxom

Mar 5, 2014

I have been dealing with seaview jeep for over 20 years. most of my dealings have been with jt booker. he has always had a professional attitude with me and my family. both my 2 daughters and son-in-law have bought several cars from jt. I myself have gotten at least 10 new cars from jt. I will also be getting another 1 from him this year. I cannot say enough about jt or seaview jeep. they are the best

diane02

Mar 4, 2014

The salesman was knowledgeable and patient. We did not have to play the price game with a manager behind a closed door. We got a fair price. The used car had a minor problem when we got it home. We returned it They fixed it in one day and even offered to give us a loaner car for the day. Very satisfied will definitely return for future car purchase and for servce. The sales people and service people are excellent. Would recommend this dealer to all,.

reissp

Feb 28, 2014

Went in for engine trouble. Richard was very helpful and explained everything very well. We are very satisfied with the work performed there. We actually drive farther to this Jeep Service Center because of the customer service. and he remembered the other truck that we brought in to get worked on.

Dawn12464

Feb 20, 2014

The service associates were very polite, professional and courteous. They were efficient even though they were busy. a friendly atmosphere.Everything to be done to the vehicle was explained in advance.

Zippysale

Feb 6, 2014

I spent over 3 hours with Howard the week before Christmas, test drove a vehicle and he made an offer to me. However, due to the impending holidays and weather, I was not able to return to him until mid-January, but kept in touch with him via email telling him that I was still interested. When I met with him in mid-January, the entire deal was retracted. He said he threw away my paperwork because he thought I was going somewhere else. Then when I reminded him of the deal, he conveniently remembered certain details and said it was never a deal. I walked out. I called the manager the next day and explained the situation. Howard then called me back. Was nasty, unprofessional and told me he did not care if he had me or my friends, family or business colleagues business. I would never recommend this dealership and will never return there. They are dishonest, rude and untrustworthy. They will give you one deal and then when the papers come, everything changes based upon your credit score (i.e., like buying your old vehicle what does your credit score have to do with buying your vehicle??). They are horrible. DO NOT GO TO THIS DEALERSHIP!!!

bobgd

Jan 30, 2014

I shopped for a new Jeep Grand Cherokee at Sea View and had an excellent experience. My sales rep was Darnel and he impressed me. Every question I asked him he answered with ne run around. Their prices were competitive and they were pleasant to deal with.The business manager got me through the buying process expeditiously and explained things well.I would highly recommend Darnel and Sea View!

Svpgarden

Dec 20, 2013

Very helpful! The service department was very friendly, helpful and knowledgeable. They completed the repair correctly and in a timely manner. I would go there again.

NikkiPall5

Dec 10, 2013

I have had numerous issues after purchasing a certified jeep wrangler in May and have been in service a handful of times in less than 6 months. Richie has went over and beyond in order to help me with the recent headaches I have dealt with since May! I appreciate him taking the extra time to right the wrongs that I have dealt with! It's nice to see people who really truly care.Chris has always been sympathetic and very helpful when I have worked with him in the past. He has always tried to do what's right for the customer and has incredible patience when dealing with frustrated patrons!

winstonharry

Dec 10, 2013

Richie was so helpful, patient and professional. He went out of his way to assist me and doing what I could afford to service my Jeep. I explained to Rich that it was a slow time in my Real Estate career and that I had a small budget to work with. He advised me what was important to service this time of year.Richie is an asset to your company!! He has wonderful people skills and goes out of his way to help the customer.I am so grateful to him for his knowledge and kindness. RICH ROCKS!!!!Thank youSusan Burger

hjack

Dec 6, 2013

I have rated 5-"great " overall because personnel in the Service Dept of this dealership is and has always been more than great to me. I have dealt with this dealership for six or seven years and have never had a bad or poor dealing with them. They have been like family to me. They always make me want to continue doing business with them.

HPYCSTR

Nov 22, 2013

Just purchased my 4th Jeep from Sea View. Couldnt be happier. Our salesperson Ralph was a great help and knew everything there was to know about our Wrangler. We will definitely be back. Thanks Ralph!

jbrandao

Nov 1, 2013

They will keep on sucking $$ from you. My problem started with an ABS light for which they claimed there were 3 sensors that went bad at same time, then the ABS computer and now the hub also went bad. Take your car somewhere else. These people are thieves. They will keep on adding to your bill. STAY AWAY

Jessica0710

Aug 27, 2013

Howard was completely unreliable. He never returns phone calls and is completely rude. We have had so many problems with our one year old jeep and just wanted a solution. He only wanted a sale.

jm33

Aug 3, 2013

Brought a car for scheduled service, the woman at the service reception was rude and obnoxious. Stike one.We were told that they could not honor the appointment. Strike two. I called the Owner, he would not return my call. He had the General Manager call me. Strike three.To add insult to injury, both the General Manager and the owner would not return my repeated calls.I bought two cars here in the past. Never again.I can't imagine how these people remain in business with such a poor attitude and outright insulting rudeness.

rfarissier

May 24, 2013

I just bought a used Liberty from Sea View. The experience was very positive. I never felt any pressure to buy. Ralph is very professional and I am now recommending this dealership to all of my friends.

2014JeepOwner

May 13, 2013

I contacted this dealership for service in July 2012 and the service manager asked for my contact information since the computer system was down. Needless to say, I'm still waiting. In order to give this dealership the benefit of the doubt, I contacted them again inquiring about purchasing a 2014 Jeep Grand Cherokee. I entered all the necessary information on the website and no call or follow up! This dealership is unhelpful and does not follow up with potential customers. I would recommend World Jeep in Shrewbury before stepping foot on this lot!

Michael Chasmar

Dec 28, 2012

Bought a ram 1500 march 2012. Driven 6,400 miles so far and love the truck. Great handling in snow, didn't even need the four wheel drive. Going in tomorrow for my second oil change. I have driven all pickup truck makes in the past and put the dodge ram at the top of the list. Drive one and see for your self.

jonesy311c

Sep 30, 2012

I went to Seaview after leaving Buhler Jeep, at the suggestion of a friend. We met with JT and told him exactly what I was looking for and what a I had to work with. Got approved for a Pre-Owned Liberty, and was out the door with my new truck in abort 2 hours. Wish I could of gotten a 2nd key to go with my truck, but its all good.

JGC2011

Jun 20, 2012

I brought my 2011 Grand Cherokee for a 'check engine' light and transmission issue. The service agent said they would not be able to look at it for two days, but I left the car anyway. On the second day I got a call saying they would not be able to get to my car for two weeks, at which point I picked up the car and drove it to Shrewsbury Jeep where they diagnosed and fixed the problem (a transmission software update) in the time it took my wife and I to have lunch. Sea View was 'nice,' but I NEVER heard of a dealer turning away a customer, especially when the service is covered under the warranty. I'm glad we didn't buy at Sea View (rude salesman), and I'm certainly never brining any car there ever again.

axiom32

May 13, 2012

After a bad experience at Freehold Jeep we went to Seaview Jeep. Upon entering the showroom Tyler the sales manager greeted us and sat us down at his desk. With in 10 minutes he answered all of our questions and addressed our concerns. Kevin, the general sales manager was able to beat Freehold Jeeps interest rate and payment. Everyone at this dealership is professional. They treat you with the utmost of respect and they value your time. We were in and out with in a couple hours with a brand new vehicle at the payment we wanted and a better rate. I recommend this dealer to anyone who wants to be treated with respect and get a good deal. We will be back to purchase again. Thanks guys!!!

jeeplover5864

May 3, 2012

This dealership is the only place to buy a new Jeep. They had quite a bit to choose from. Additionally, once I found the vehicle I wanted, there was no BS. They gave me a straight deal right off the bat. From the time I stepped on the lot to the time I left was an hour and a half. Record time for me. Seaview Jeep is now my dealer of choice for life.

Carol Hoffman

Apr 19, 2012

I have been dealing with this dealership approximately 27 years and have bought a number of vehicles from them. If I have been purchasing a new vehicle or dealing with the service dept. I have always been treated kindly and have never had a problem with anyone there, and that is why I have been going to this dealership for such a long time. I would not even consider going anywhere else and I always recommend them to people I know or who ask where I got my vehicle.

DonnaBW

Apr 19, 2012

I called to schedule an appointment for a recommended oil change. The service department was very helpful and courteous in finding a date and time to accommadate me. I brought my 2006 Grand Cheokee into shop first thing in the morning where the job was completed in a timely fashion and I was on my way to work w/in the hour. Thank-you Sea View Chrysler Jeep Dodge

jeffreyrusso

Feb 18, 2012

Bought a 2012 Jeep Liberty, called within first 48 hours to notify them there was a thumping noise on the front passenger side, which they said wasn't a big deal & would take care of it when I picked up my license plates. Long story short,after being in their shop for 20 days, they acknowledge there was a noise, but could not fix it. They made the determination, along with Chrysler engineers, that they are calling the noise "a characteristic trait" of the car because they drove 3 other vehicles on their lot and they made the same noise. What they call a "characteristic trait", I call a defect in the vehicle that they do NOT want to fix. We then test drove another 2012 Jeep Liberty at a different dealership ourselves, and it did NOT make the same thumping noise. I then contacted Consumer Affairs who have advised me to go through the Lemon Law. I do NOT recommend this dealership to anyone! On another note, while they had my car in their shop, they gave me a loaner car with an expired registration, which I found out by receiving a parking ticket at the mall, and an expired insurance card!!! What dealer allows this to happen?Again, I do NOT recommend this dealership!!!!!

Dianeharrell

Jan 9, 2012

BEWARE of their service department. I brought my sons 2001 Jeep Grand Cherokee there on 12/26/11 because the car was having trouble holding the idle and the engine light was on. They told me they didn't know why I was having those problems but they said I needed a new transmition which would cost about $2500.00. I left paying their minimum charge of $109.00 and brought the car to a local mechanic. I found out the car really needed a govenor sensor and a new oil valve cap as the car was leaking oil and was 1 1/2 quarts low on oil. Jeep didn't even check the oil level for their 109.00 charge. I called and spoke to the Gm of the dealership and said he would look into it but just had a service manager call me who just stuck with their story and said they don't check things like oil level when you bring a car in with the engine light on. I think I was ripped off for the 109.00 as they obviously just tried to get me to pay for unneeded expensive repairs and did nothing to solve the real issues with the car. I would never trust these people again! BEWARE.

SiteDrifter

Jul 17, 2011

The dealer could not diagnose the problem with my car so return visits are required. I personally showed the service manager the issue and what the cause was and how to fix it. The dealer has no regards for a customer's time!Dealer stated a front end alignment cannot be done because the car is too new and I will have to wait for 6 months or more until software at their front end alignment shop they use is updated.My rims were damaged while in the care of the dealership and they want to refinish them. Problem is, the car is less than 30 days old so the responsible thing for the dealership to do is the replace the rims and deal with their insurance. Refinishing the rims by a 3rd party will void the warranty from Dodge for any future problems.I was talked to by the dealership GM as if I were a con artist and liar when I spoke with him concerning the damage to my wheels. The GM would not budge and acted like he was doing me a favor by refinishing them for free since the damage may have happened while I was in possession of the car and not at the dealer.Chrysler has been notified and a complaint made about this dealership. The dealership GM could have handled things better instead of him and the service manager deflecting me by talking to other customers while they were supposed to focus on my situation. I even asked to speak to a principal of the dealership and he said they will not speak with you and you will just get referred back to the GM. How sad that a principal of a multi million dollar dealership refuses to talk to their customers.Issues that are outstanding on my brand new less than 30 day old $47k car.1. Steering wheel off center and car needs an alignment (that dealer says cannot be done)2. Passive Entry still not working on driver's side of car (driver door handle defective)3. 3 wheels are damaged while in dealer care.With all this, the dealer expects me to bring the car in and waste another 1 or 2 days for them to try and fix my door handle, refinish the rims using some 3rd party all the while do nothing about the alignment.It is a shame this is happening since being a Chrysler owner most of my driving life and then leaving in 2008 due to the bailout and possibility of Chrysler going out of business, I decided to give them a try because of their supposed renewed customer service ideology and new ownership by FIAT. I hope Chrysler does help me with this situation because this is a franchisee of theirs who acts on their behalf selling/servicing the vehicles and being the face of Chrysler to the customer.

adguy

May 21, 2010

Just purchased a 2010 Jeep Grand Cherokee Laredo 4x4 X package. Got an excellent value on my trade in. No hassle/haggle situation. There was no game playing and I was treated like a valued customer from the second I walked into the dealership. I did my homework and they beat every deal I had secured thus far. I felt comfortable knowing that I: received a great car, trusted my salesperson and will have a great dealer to go to for service. I'm a simple soul who responds negatively to high pressure sales tactics...NONE were found here. I love this SUV and am extremely happy with my purchase experience.