Used Cars for Sale at Sewell Ford Lincoln in Odessa, TX

110676

Jun 22, 2016

This is our 4th vehicle purchase with Ford. I was in and out, once I shopped around and saw the vehicle I wanted Robert took care of everything and got us a great deal.

Ric69

Jun 18, 2016

The guy that help me work hard to get me in my new car he check in with me all the time to let me know what was going on he went above what other salesmen have ever done for me

mike2016

Jun 17, 2016

I am very pleased with the purchase of a new vehicle & the excellent care I received by all involved. I am a return customer & will be on the future

Roach

Jun 17, 2016

My experience buying a vehicle there was pleasant and painless. Everyone was polite, courteous and no buying pressure! I will most likely but another vehicle there. Thank you Jimmy!!!

Felicia Kornegay

Jun 15, 2016

I had a wonderful salesman that listened intently to my needs. The only negative is they requested more down payment than I had originally planned to negotiate with.

Krncounts

Jun 14, 2016

My salesman and finance officer were both great! I would highly recommend them to anyone. They made this experience easy! I am very satisfied with my overall experience.

Mark Acklin

Jun 13, 2016

This is the best dealership that I have ever been in, but would not be the same without Kara, and Brandon. This is the forth vehicle that I have bought....These two make a great team and are a huge asset to Ford. Thank you, for another great experience!!!!

one sweet guy

Jun 12, 2016

I had the pleasure of dealing with Franco Contreras when I bought my new vehicle. Frank was very knowledgable about the vehicle I wanted to purchase. I was approved for the purchase of my vehicle in no time at all. The vehicle I traded in was worth just what I thought it was so there was no hassle there. I was in and out of the dealership in less than 4 hours and on my way back home. I was worried that I would miss my basketball game on TV but made it back in plenty of time. I will sure go back there if I ever need another vehicle. I hope Franco will still be there when I need another vehicle.

MRosen74

Jun 12, 2016

Simply a stress free car buying experience. My salesman Terez was extremely knowledgeable about the vehicle and all of the amenities that come with it. He took his time explaining things to me and showing how they work. Graham the finance manager was also a pleasure to deal with. Thank you to both of them for making what is typically a challenging day, very easy.

Jorge "the legend"

Jun 10, 2016

Alex Acosta worked very hard to get us into a new f150. I'm in sales as well and I know it's hard to find motivated salesmen that go the extra mile like Alex. I will be coming back for my next vehicle purchase and hopefully work with Alex Acosta again

Stingrayz06

Jun 9, 2016

They worked hard to exceed our needs! Very professional in helping us with what was best for us . We couldn't ask for a better sales person.

Aacosta1

Jun 6, 2016

My salesman Alex Acosta was very professional throughout the sales process. He was very intuitive to my financial situation and I never felt pressured to buy. I will definitely be returning for my next vehicle.

Oz

May 31, 2016

I gave this dealership the highest rating possible. Pricing is competetive and staff is very helpful and knowlegeable. Great shopping experience. I would definitely recommend to family and friends.

Carteam

May 27, 2016

This is my 3rd vehicle I've bought from Brandon and Kara. The whole experience from the moment I texted Brandon about trading into a new truck was seamless. I feel valued as a client and appreciate the thoughtful attention and respect for my time. It was a collaborative effort to get to the best decision and as a result of their outstanding product knowledge, I felt completely comfortable in the resulting purchase. Could not have gone better

Ricardo

May 27, 2016

Great service and willing to deal that help me out on making it possible to get the truck that I wanted.

Dianag

May 26, 2016

Richard, Mike and Harvey made the process of buying a new Vehicle easy and exciting. Everything was explained very well, great customer service!!!!! Sewell Ford is great!

zekem123

May 25, 2016

i recieved excellent service from people dedicated to providing the best customer care possible. They provided help every step of the buying process. I will buy from them in the future

kay1607

May 24, 2016

Buying our new Ford Escape from Sewell Ford was so easy. No pressure was put on me to "buy today". Salesman Jerry answered all my questions .

Robert D

May 23, 2016

Bobby Schwarz was amazing. So was Carla. Extremely helpful, patient and happy to help us find the vehicle that was right for us. Walked out with a better vehicle than we even hoped for.

kjking

May 23, 2016

We worked with Zane Stewart. He went the extra mile for us! We did not feel pressured, he just showed us what was available and made several trips to another lot to find the car that was just what we wanted. It was a pleasure to deal with him!

Helen

May 22, 2016

I bought a new car from Ron Newby. He was very helpful in all aspects of buying a car. He showed me how to operate all the new gadgets on my car. Would recommend Ron to anyone buying a car from Sewell Ford Odessa. Arthur in finance explained everything I was signing very well.

Carolyn

May 21, 2016

The salesman made it possible for us to go home with the vehicle we wanted!We will do business with Jake again and recommend him to our friends.

80schyld

May 18, 2016

Alex helped us with the purchase of our auto. He was very professional, helpful and personable. Would definitely recommend him. Ramiro helped us when we went to the business center. He was also very helpful and answered all of our questions. These two gentlemen helped to make us feel at home while we were shopping and buying our vehicle. Thank You. This transaction turned out to be a lot easier than I expected.

Rogers213

May 16, 2016

Very helpful and easy to deal with. Best place in Odessa to buy. Extremely good customer service. I would recommend this dealership to anyone who is in the market for a new or used vehicle.

alpine,happy123

May 15, 2016

Brandon Utley went above and beyond when finding the right vehicle for me. I received an awesome value for my trade-in. What I liked the best was his no pressure laid back attitude. I feel that I can trust Brandon, which is not the case with most cars salesmen. He not only brought my new vehicle down to me in Alpine but took my trade-in back! I would definitely recommend this dealership and Brandon Utley to anyone! Thank you so much for the great experience!Joanie Weber

Janes1237846

May 15, 2016

I went to purchase a new vehicle and had an excellent salesman that helped me choose the vehicle that was right for me, and my needs.

Esmie

May 12, 2016

Andrew and Monica went by far to provide the best experience. This was my first car purchase and really didn't have in mind what I wanted. As I walked in the parking lot, I was greeted by Monica and listened to what I was looking for in a car, she quickly listened and pointed me to a 2016 Ford Focus. The color and style I wanted wasn't available so she quickly left to her office while Andrew was just showing up. I test drove a focus and I quickly liked it. As I went back to the office, Monica had researched and given me options. My brother and I were discussing about me wanting black rims and a remote starter and we discussed how later we would purchase them. I turn to talk to Monica and she had found a car with those qualities without me telling her to look for one. Andrew made the call and had the car delivered to Odessa. Honestly this is one of the best experiences I had, very lovely people and great people to talk to, very knowledgeable and very patient. Andrew was there even when I financed the car and provided great service when I got my keys to my car. Thank you Sewell Odessa.

Birden82

May 11, 2016

We went knowing exactly what we wanted and had everything ready and were hoping not to get the run around... We weren't disappointed!!! We were in and out in 3 hours with our new vehichle! Great job by everyone and especially our salesman Johnny Brown!

Braden_P

May 11, 2016

Great, no pressure sales team in a comfortable environment. We came here to buy a vehicle for my girlfriend because of my recent purchase experience. Highly recommend this place

JW Wells

May 8, 2016

Always a pleasure dealing with Sewell Ford. Paul Burnett is an honest, ethical sales professional that I would recommend to anybody looking for a new or pre owned quality vehicle. Aaron Galindo is also a great guy to deal with. Sewell is an overall excellent dealership that takes care of customers.

Speek

May 7, 2016

Terez helped, immensely! We have been looking for an SUV, and he was patient & thorough about asking what needs we were trying to cover with our purchase. He even stayed late to be sure we were taken care of fully.

Raul70

May 6, 2016

Set up an appointment and got right down to it Zane was a great salesman was bending over backwards to get this deal done have tried other dealers in the area and they gave up but Sewell Ford did everything possible and it is my belief we are all happy I got a great deal and a beautiful truck

ghortiz

May 4, 2016

Armando is always willing to go beyond to help in purchasing a new vehicle or help with service!! He is a great and knowledgable. Josh had all our paperwork ready to go and we were in and out of there!!! Ready to drive off!!!

K Eldridge

May 1, 2016

Andrew Peterson was great to work with. This was our first internet purchase (buying a vehicle out-of-state) and was a great experience. Andrew was responsive and helpful through the entire process, even arranging delivery upon our arrival. We had a minor unexpected issue with the truck when we picked it up, but it was immediately addressed without question or issue through Andrew and the Sewell Chevrolet Dealership (even though we purchased the used GMC through the Ford dealership). Friendly, honest and helpful. I would highly recommend Andrew and Sewell dealerships for anyone wanting a great buying experience.

Ramon

Apr 26, 2016

I would like to thank Jerry Gattis for great service. I told him what I was looking for and got me a great deal. Thank you Jerry and Sewell Ford for having exceptional service.

16f350

Apr 22, 2016

Good people that care about customer service. Go the extra mile to make the customer happy! Thanks Sewell ford, job well done. Caring about service before and after the sale.

Pat

Apr 22, 2016

I experienced the best buying experience ever at Sewell Ford. Terez Lyons is a super salesman-friendly, listens, takes time to understand what customer wants and explains product very clearly. The sales consultants worked hard to earn our business ,and did it in a fast, friendly way. I would highly recommend this dealership to anyone. This car is our third purchase from them. They take great care of their products after the sale as well. Pat Keefer

Joan & Bob

Apr 18, 2016

Over the years we have made many auto purchases of different brands and dealerships. This purchase of our used 2013 Lincoln Navigator was definitely the most pleasurable of them all. Andrew was completely professional and has great knowledge of the product and features of the vehicle. He was able to aid us in obtaining a great deal and made sure that all of our questions were answered. He made himself available at all times to complete the transaction in a timely manner. We are grateful to Andrew and Monica Peterson for making this such a pleasurable purchase.

Brenda

Apr 16, 2016

Thank you so much to Alex Acosta and all the staff for helping us get into our new truck. You all went out of your way above and beyond and we appreciate your kindness and concern for us. God bless you all! This has been our best car purchase experience and we will definitely be back and we will recommend others to become Sewell customers.

Ghostxkde

Apr 13, 2016

My wife and I recently decided it was time to upgrade our vehicle to accommodate our growing family and we could not be happier with our decision to return to Sewell Ford in Odessa. We have been longstanding customers with them because the service and care we receive continues to be above and beyond what you would expect from a car dealership. Ron was very helpful and patient with us, not pushy like most car salesmen are. He allowed my wife and I to test several vehicles, compare them side by side, and really went the extra mile to make sure we made the right choice in our new vehicle purchase. Dallas was very down to earth and knowledgeable regarding the loan process. He provided me with several options and made sure that I was getting the best services and coverages for my needs. I highly recommend you stop by Sewell Ford the next time you're in the market for a vehicle purchase.

Ghostxkde

Apr 13, 2016

My wife and I recently decided it was time to upgrade our vehicle to accommodate our growing family and we could not be happier with our decision to return to Sewell Ford in Odessa. We have been longstanding customers with them because the service and care we receive continues to be above and beyond what you would expect from a car dealership. Ron was very helpful and patient with us, not pushy like most car salesmen are. He allowed my wife and I to test several vehicles, compare them side by side, and really went the extra mile to make sure we made the right choice in our new vehicle purchase. Dallas was very down to earth and knowledgeable regarding the loan process. He provided me with several options and made sure that I was getting the best services and coverages for my needs. I highly recommend you stop by Sewell Ford the next time you're in the market for a vehicle purchase.

wtxcowboy

Apr 12, 2016

I went in with a truck in mind and meet Terez a sales professional. I had spoke with him on the phone and he had arranged a line up of trucks for my inspection. I choose the truck I wanted and the negotiations began. All involved were polite and professional. In the end I walked out with the truck I wanted at what I think was a fair price. I would highly recommend business with Swell. I would also recommend Terez for your sales professional. He is an outstanding sales person and does and outstanding job. Thanks Terez.

Swygman

Apr 7, 2016

We did not choose Sewell for service for our Lincoln, but were forced to due to our car breaking down near Odessa, TX. But we are so thankful for such fate! With a tight timeline due to us traveling from Arizona to Atlanta, the service was fantastic ... in fact the best I have ever experienced with a service dealer. We were treated as a priority and with great dignity. Everything was about helping and serving us, and they did everything they could to help us out and make things easy for us. I wish this dealer was in Atlanta, as I would bring all of my business to them.

Cathy C

Mar 30, 2016

Had a great experience at this dealership while purchasing my 2016 Lincoln MKX. Terez Lyons our salesman was very helpful and knew all about the car we were purchasing. Normally purchasing a car isn't a pleasant experience but Terez and his team made it enjoyable. I would definitely return to this dealership. I couldn't be happier with my car or with the service we received.

kcjtx7

Mar 30, 2016

Brandon and Kara are the BEST!! Very professional, knowledgeable, and they care about what I want and need and go the extra mile to make sure everything worked out. Thank you.And he taught me how to use the various "bells and whistles.."

JennCO

Mar 28, 2016

I cannot fathom how grateful and ecstatic I am about my Ford Fusion purchase at Sewell Ford! Andrew Peterson is a wonderful salesman as he is a person. He answered my every question and assured me when I had my doubts on some of the questions I had. My transition went smoothly thanks to him and the team of Sewell ford. Great dealership and wonderful people. Definitely a big thumbs up!

TheGarcia's1470

Mar 22, 2016

10th vehicle always satisfied! Great people and great service. Will be back to purchase again. Good selection of vehicles. New and used. We are like family.

For Only Ruben Diaz

Mar 22, 2016

This is the third Ford truck I have bought at Sewell Ford & From Bobby as always his informative & knowledgeable, I live in the Rio Grande Valley so I buy my trucks sight unseen & I am always pleasantly surprised when I receive my truck as Bobby hits the nail on the head. I just let him know what options I need on my truck & he delivers. If there is ever any problems I just call him & he is on it fast, quick & in a hurry. Thanks Booby. I always let my family & friends know just where to go buy their cars & trucks.

catrinacox

Mar 21, 2016

Brandon and Kara have once again gone over and above our expectations from purchasing a vehicle. We are always treated very personable and feel in some ways, like a family. I purchased my seventh car last week from this amazing team Utley... It was a vehicle for my teenage daughter, so naturally I had to be safe and very reliable. Kara very patiently explained so much to my daughter.Everything about my experience was perfect including the financing with Josh. This guy got us in and out just like always. Gotta love that. Know one has time to sit and wait on finance after all. Sewell you have a great team working for you...

Galvan

Mar 19, 2016

I went in to see about getting into a vehicle and Andrew went above and beyond to do that! I enjoyed him and he truly was their to help I would recommend him over and over again.

James 12

Mar 16, 2016

Went to buy a truck and the people were extremely friendly and helpful. I would recommend my family and friends to buy their vehicles from Sewell Ford.

OwenDianna

Mar 15, 2016

We new our credit was low and we had some other things that was making it difficult to get financed but they didn't give up on us they helped us in every which way possible to close a deal on a new/used truck. The sales man Pual was amazing to work with very helpful kind and patient. He checked on us through the while process and was there when we needed him.Thank you.

Bar N Bar Ranch

Mar 12, 2016

Check the fine print. Many of the vehicles have an MSRP listed way below (10-15K) what the MSRP really is at least for all the F150's we were looking at. They apologize and blame internet/webpage issues but I am sure this is a ploy to get your attention. They didn't offer any better deal than anyone else would. Our local dealers laughed and said to please pick up a few for them at that price. If it was not for the fine print that their internet prices could have mistakes it would be strait up False Advertising.

Lucy B

Mar 7, 2016

They are friendly and kind. I will refer anyone I know who is shopping for a vehicle.

Fordguy

Mar 5, 2016

Brandon and Kara Utley made the experience pleasing. We were very pleased with these folks. Had delays with extra work and the vehicle could have been presented in a cleaner way. This was on the Sewell Ford workers.

Gerald

Mar 3, 2016

Andrew Peterson was our sales person. He was knowledgeable and very friendly. I will recommend Andrew and Sewell Ford to all my friends and family.

truckfeeh33

Mar 2, 2016

I just purchased my second Ford F-150 .i dealt with salesman Bobby Schwarz. Bobby worked hard to find what I anted both times. He went through every detail to assure I understood every facet of the deal. Took a lot of time to explan the operation. I had 120,000 miles on my first truck. Sewell service was always excellent. Sewell goes the extra mile to train all their employees and it shows.i highly suggest you give them a chance before your next purchase.Bob Sanford, Odessa Texas.

cptjno

Feb 27, 2016

When buying a new vehicle your salesman usually always gets a good rating. However, it should be noted that when buying a vehicle, potential customers should also evaluate the dealership service department. I learned the hard way, I live in Midland and bought a Ford 250 diesel from Rogers Ford. The salesman were great, sucked up to me all day long. I was generally happy with the sale. However, I made one critical mistake! I did not check out the service department. The Rogers Ford service department seems to be in a state of chaos with very little communication with the customers. I found the service department at Sewell Ford to be excellent and very customer orientated. Though I live in Midland, my next truck will be from Sewell Ford!

Mark

Feb 25, 2016

the. vehicle I was I retested in didn't have a picture. I requested a picture last night through email. i called today ar 10 and left a voice mail. I tried to call again and u was sent to the same employees voice mail. I haven't received any response back. guess I'll look elsewhere

NewbuyerChris77

Feb 24, 2016

One word to describe the individuals I dealt with at Sewell Ford...professional!! Thanks Team Utley for everything!! Thanks to you also Josh Phillips for getting me in and out!!

gt500jk

Feb 18, 2016

My wife and I went in to look at getting into a different vehicle and Terez Lyons and Ramiro Ruiz got me a deal I never dreamed I could get. These guys are awesome.

DeeSmizzle

Feb 17, 2016

We went in to buy a truck and ended up getting a truck for me and a car for my wife. We had a real good experience as we always do and the customer service was excellent. They did whatever it took to make the deal happen. I would highly recommend Sewell Ford of Odessa!

Carbuyer123

Feb 16, 2016

Buying a car can be most stressful, but with TEAM UTLEY (Brandon & Kara) you don't have to worry about a thing. No pressure to buy, no pressure to just take what you see, they are in your corner and will do everything in their power to do what's right for you. Having a sales person who is looking out for the customer and not just their "quota" makes THE difference in the process. I have bought my last 3 vehicles all in a 3 year time span and would not use any one else. Our finance guy was Awesome also, I enjoyed the conversation during the paperwork process, made it not so tedious. I'm somewhat new to Odessa and he informed me of some of the great volunteer opportunities the Sewell family are involved with and how I could get involved also.

EVM3

Feb 11, 2016

I had been looking for a vehicle last year to replace my wife's Odyssey. Andrew & his wife, Monica, were very helpful and accommodating. I had been by to visit the dealership after work but the vehicle I wanted was already sold. The next day Andrew offered to bring another one to my workplace for me to test drive. I work almost 20 miles away from the dealership! If that's not customer service I don't know what is. Unfortunately we didn't buy from them this go around because the vehicle my wife chose to go with was another Odyssey. Fast forward a few months, my vehicle had been involved in a Hit & Run this past January. I had told Andrew back in November that I would call him when I was ready to buy a truck. He responded so promptly & was excited to find me the truck I was looking for. I gave him the list of requirements and within a few minutes he called me with the truck I was looking for. I was on a tight schedule the day we went to get the truck and he & Richard Fuentes made it almost effortless to get the paperwork done. The Bible & gift basket on the front seat were also a very nice touch. Sewell definitely practices what it preaches when it comes to customer service. Once again thank you Andrew & Richard for the easiest transaction I have had in a long time.

ecervantes

Feb 11, 2016

All the service was excellent. Salvador is very respectful and full of great customer service. My family and I felt very welcomed and I would mostly definetly recommend the service from Sewell.Big Thank You to all that helped!

Sarah Jobe

Feb 11, 2016

We just purchased our 7th vehicle from Sewell. We always use Terez Lyons. He is very friendly, honest and always make us feel like family. We have been very satisfied with Sewell Ford and will continue to buy vehicles from them in the future. The finance team is also very helpful and friendly. The are very good about explaining certain options and upgrades without being pushy.

Mija4110

Feb 7, 2016

Giovani Gonzales was our salesman and he was extremely knowledgable about the vehicle we were buying, Lincoln MKX. The purchasing of our new vehicle was a great experience. The finance specialist made our purchase very easy and prompt

Janet Ellison

Feb 3, 2016

I recently purchased a 2015 Fusion from Sewell Ford. Every one was very friendly and willing to help, especially Ron Newby who helped me make my purchase. I would certainly recommend these folks to anyone needing to buy a vehicle.

BobbyJackson12

Feb 2, 2016

Mr. Terez Lyons was my sales associate when I bought my 2013 Ford Limited Expedition. When my vehicle needs changed, with his help and Mr. Cain Quintana. I exchanged my Expedition for a 2015 Ford Taurus Limited. A wonderful car and fully loaded. Mr. Richard Fuentes in Finance made the transition seamless. I look forward to working Sewell Ford for service of my Taurus and for future purchases.

Jacob&Crystal

Jan 27, 2016

We first went to Giovanni Gonzales in November to purchase a new SUV. He helped us find the car we wanted and made the process so easy and stress free. He went out of his way to ensure we left with the vehicle even though he had to call in someone to service our car since they were closed for the holidays. By January we realized the SUV was too small for our family and was not happy with it. We went back and received the same, if not better, service we did the first time! He found us exactly what we wanted and was so helpful. Not only is Giovanni great but so is the facilities! Anything we need done for our vehicle can be done there! Very convenient and I'm so glad to have their support! Will recommend to anyone interested in purchasing a vehicle!

CrystalGutierrez

Jan 27, 2016

We first went to Giovanni Gonzales in November to purchase a new SUV. He helped us find the car we wanted and made the process so easy and stress free. He went out of his way to ensure we left with the vehicle even though he had to call in someone to service our car since they were closed for the holidays. By January we realized the SUV was too small for our family and was not happy with it. We went back and received the same, if not better, service we did the first time! He found us exactly what we wanted and was so helpful. Not only is Giovanni great but so is the facilities! Anything we need done for our vehicle can be done there! Very convenient and I'm so glad to have their support! Will recommend to anyone interested in purchasing a vehicle!

Ross

Jan 25, 2016

Purchased a used certified 2012 Camry with just 37K miles. The car was in excellent condition and being certified made the purchase a no brainer. My wife (her car) & I were very pleased.

Llucio

Jan 14, 2016

I initially let Jake know my interests over the phone. I went in to check out cars on Saturday to get a better idea of what I wanted. Jake was awesome! Showed us cars that fit our specifications, answered all my questions, and we drove away in our new car! He was very efficient, didn't pressure, and made the process super smooth!!! We will be returning to Sewell and Jake for my husbands truck next!

berry524

Jan 13, 2016

This is the second vehicle we have purchased from Sewell Ford and Johnny Brown. We weren't sure what vehicle we wanted, so Johnny took the time to show us several vehicles. We ended up buying a 2016 Ford Explorer which is perfect for our needs. The vehicle was detailed while we filled out the paperwork and was ready to drive off the lot that afternoon. I would highly recommend Sewell Ford and Johnny Brown!

Donal& Paula Williams

Jan 12, 2016

This is the third truck that we have bought from this dealer since2009.And found experience very good.We were very satisfied with our sales person Graham Dallas.

Barb

Jan 7, 2016

Zane helped me find what I was looking for immediately. Very helpful and answered all my questions. Before I left the lot , he reviewed all the features with me.

Royandkathy

Jan 4, 2016

Our salesman was Juan galindo he was friendly and knowledgeable about the vehicles. He got us a great deal and we are very happy with our new car. Joshua Phillips was also very nice and helpful in getting us financed and out of there quickly. I would recommend Sewell ford to anyone looking for a great deal and friendly service.

tractioncontrol

Jan 4, 2016

Was able to do most of the trade by phone without having to drive to the dealership. The guys there got me in and out reasonably fast without any hassle. For someone that needs to buy a car and doesn't have all day to do it, I would recommend Sewell Toyota. This dealer rater doesn't give me the option to select Toyota in the Vehicle brand column. The dealership is great but the dealer rater , not so much. Probably not a big deal but if I am asked to give a true evaluation of the dealership, I should at least be able to tell the truth about what kind of car I bought.

box2016

Jan 2, 2016

Great service through out the whole sale....Armando Palacios worked with me and was very patient and kind. Two days before Christmas and arriving 30 minutes before closing looking for a truck for Christmas for my husband, Armando and finance department, stayed late and waited on me after hours. Great service all the way around...very pleased..

Ray

Dec 31, 2015

Andrew Petersen did an amazing job in helping us in purchsing our next vehicle. He went above and beyond to asure we were happy and completely satisfied with our purchase. He treated us with the upmost respect.

Frank and Shirley

Dec 30, 2015

Shopping for and purchasing our 2016 Lincoln MKX Reserve was a very pleasant experience. Purchasing a car had become our least favorite thing to do because in the past we had experienced sales representatives who were overly aggressive while not knowing their product and seemed to care less if we bought from them, but the worst part was the long wait after deciding to purchase while they prepared the papers and the car. We have waited as long as five hours to finalize the paper work and then have to wait longer to have the car brought to the front. We are not the only ones who have experienced this tortuous wait. Our friends and family all talk about that being the worst part of buying a car. Juan Galindo, our sales representative at Sewell, listened to what we wanted. He was knowledgeable about every feature of the car. He was not pushy and he responded promptly to every email, text and phone call. There were many communications between us because we were trying to decide between the Lincoln and a car at another dealership. Juan and his team leader did not give up. They continued to try to reach a mutually satisfactory price. Finally after a period of more than a week, we finalized the deal by phone. When I arrived at the dealership a few minutes later, the papers were ready and so was the car. I was in and out in less than an hour. Thats what we call customer friendly service. We especially appreciated their patience with us! My thanks to Juan and all the Sewell Team members that participated in this transaction. Go Team Sewell! P.S. In 2007 we bought a Town Car from this dealer with the same good experience.. That's why we came back and will again.

Lola levita 714

Dec 29, 2015

It was the best buying experience I have ever had from Ron Newby and Andrew Peterson at Sewall Ford. I plan to buy all my future vehicles from them. Thanks Richard Cooper

Hannah.Lynn44

Dec 21, 2015

Team Petersen at Sewell was very attentive to all I wanted in a car and made it as easy and affordable as possible, as a first time car buyer, they guided me through the process and found me the perfect car. Definitely recommend the Petersens and any of the other friendly folks over at Sewell

bbcwby

Dec 21, 2015

Jorge at Sewell Toyota was great to my wife and I. He showed us several Tacomas and was able to get us in a 2015 double cab. I love the features of this truck and will continue to buy from Sewell

Bcog

Dec 15, 2015

Salesman, Zane Stewart, did and excellent job of getting the vehicle I was looking for. I was in and out of the dealership in just a few hours. Finance went quick and easy

lluna01

Dec 15, 2015

Juan Galindo did an excellent job assisting me with finding the vehicle that had the options I requested. Ramiro Ruiz helped with the financing aspect of things and he went above and beyond to help me out! Juan, Ramiro and Sewell Ford! You guys are great!

Nathanross

Dec 14, 2015

They were awesome! Helped me get into my car, and we're very kind! Would buy a car from them again! Thank you for everything! Recommed Danny in the used department, he helped me out a lot.

Amh112207

Dec 12, 2015

They were very helpful and friendly and I would recommend to anyone this is our second vehicle from there and they treat you like family

Carla Fancher

Dec 2, 2015

Excellent customer service, made the buying process easy

Mac

Dec 2, 2015

Excellent customer care. Exceeded customer expectations! Very friendly. Great prices.i had a great experience with this dealership. They took time to hear our vehicle needs and presented more than one option.

Oyervides

Dec 1, 2015

When we walked into the dealership Sewell Ford we were not going to buy a car we were just going to look around. We found a 2011 Ford Taurus that we love! Clif attended us and he was very polite. He mad sure he didn't let us walk out of the dealer without offering us the best deal possible. He did and we fell in love with the Taurus. At the financial department Josh was awesome an he work on everything quickly. I am very pleased with my experience.

Delacruz, N 007

Nov 30, 2015

Friendly people that care about what your needing in a vehical! They looked for the best deals which helped me out and options on what I could afford for my family!

BJ Independent

Nov 25, 2015

This whole sales process was easy and efficient. I went in looking at two options and he made it where I got what I wanted in a timely manor. He is awesome and would recommend him if your looking to purchase a new vehicle.

Mongoose

Nov 25, 2015

The experience was great. Great people. Every time I purchase from Sewell I leave knowing that I've been treated well. I do recommend this product to people I know. I shall keep you as my dealership.

Bettye83

Nov 24, 2015

Fantastic experience from the initial call to set up an appointment to the sales staff and finance office. Jason Martinez was a great salesman and Chris Mullin did a great job with our financing. I highly recommend them. We will definitely go back.

jcraig5096

Nov 19, 2015

Missed a good deal so they found me a better one! Great folks! Able to find the right vehicle at the right time! Hats off to Brandon and Scott- they are the reason I return!

Amgar60

Nov 18, 2015

Andrew and Monica Peterson along with Arturo Montoya did an awesome job assisting me with my purchase. We keep going to Sewell because of them!!! Thank you for everything!!!

Jen Aguilar

Nov 12, 2015

I would first like to thank Jimmy Romero for being patient with my husband and I. He definitely did what he could do and satisfied my husbands wants in a reasonable amount of time. Very pleased with our purchase.

Malvarado02

Nov 10, 2015

My experience with Sewell ford was very satisfied . Danny helped me get into a perfect car . I love my ford fusion , he made it very comfortable and didn't rush me into anything I didn't like. Best customer service from him and very professional . I would gladly recommend him to any that is looking for a car . I wanna thank all the Sewell family that helped get my new car. Danny / Arthur Montoya and Collin Sewell

Doug

Nov 9, 2015

Brandon Utley, Professional Sales Consultant, and Ramiro Ruiz, Finance Manager, made my buying experience "stress free". In 3 hours, I was driving my new truck off the lot. Both gentlemen were courteous, professional and knowledgeable and I would recommend them to anyone.

lee,doug1953

Nov 9, 2015

Brandon Utley, Professional Sales Consultant, was a pleasure to do business with. He was very professional, knowledgeable and my dealings with him were "stress free". I was in and out in 3 hours! Ramiro Ruiz, Finance Manager, was also professional and knowledgeable. He stayed on point with the paper work and did not bore me with all the additional charges and services available. He explained my options precisely and did not force the issue.

Cilla

Nov 8, 2015

I came in looking to trade my truck in and get something safe for my three year old son that would also be able to pull my RV. I found one that fit and asked to check on pricing and financing. I don't like to jump into things unless I have peace about it and I appreciate that they did not try to talk me into anything. They wanted me to be comfortable with the purchase. After purchasing the truck Graham and other staff really went above and beyond to give me peace of mind; he even helped me get another set of keys after a set had been misplaced. Staff here treated me like a person, not a dollar sign. I felt like they actually cared and I believe that they do.

SSS

Nov 7, 2015

Chris Rodriquez was a good salesman. He contacted me several time with options of vehicles to buy. When I informed him I needed time to decide he backed off. When I contacted him at the time I wanted to purchase, he was ready to assist. I'm pleased with his service. B

apple1

Nov 3, 2015

A very easy and understanding salesman with an excellent finance guy helped my wife and I walk away with a vehicle we both liked and could afford.

blue.onti

Nov 3, 2015

Over the years I've bought several new cars, but my most recent experience has by far been the most pleasant. I not only got a great deal on my F250, but I got an added bonus of having met and dealt with an OUTSTANDING young man named Jake Pettit. Prior to Jake calling and having me go down to Sewell Ford, I had all but written this dealership off as to where I'd be buying my next vehicle. I'd searched online, and had gotten and email from two different individuals from Sewell to let me know they'd be calling me to offer a deal on an F250. They never called. I then got online at to "View Dealer Inventory" and Jake called me early the next morning. I met him at the dealership later in the week, and found him to be exceptionally pleasant and willing to find exactly what I wanted, and did his best to help get me a good deal. I'm as impressed with Jake as I am with my new truck! Whether he stays at Sewell or moves on elsewhere, even a different line of work, Jake Pettit will be successful with his positive, friendly, and just plain EXCELLENT attitude! Thanks Jake, hope to deal with you again!I also want to mention Arthur Montoya. My previous car buying experiences, once the deal was made and went to finance, I found that those guys are most often more pushy than any salesman. Trying to get me to buy things I don't need or want. Arthur understood when I declined, and was very helpful explaining different options etc. Thank You Arthur! Good luck to both of you guys!

Des

Oct 28, 2015

Andrew Petersen was just great on helping us get everything done in a short time, since we were on a short timeline and were from the Houston area. He helped us move through the process quickly and took the time to answer all of our questions. He also made sure we understood all the new options and helped set up our cell phones in the new vehicle. It was the best buying experience to date and we have purchased several new vehicles.

Scarlettredsady

Oct 28, 2015

I called Graham Dallas told him what I was looking for, and what price range, and in less than an hour he found what I wanted. My whole experience was wonderful. Thank you Sewell Team.

Kate2015

Oct 27, 2015

Mr.Petersen has sold us our last three cars. He is knowledgeable , courteous, and professional. He is an asset to Sewell Ford. We appreciate his assistance in purchasing our new car . We are very happy with our experience.

britneynoah

Oct 26, 2015

This was my first time to buy a car, I had bad credit and not a lot to put down. I want thinking I didn't have to good a chance to get anything let alone a 2016 car but the dealer, Johnny Brown want above and beyond to help me. He spent a lot of time working with me to make sure I would get exactly what I wanted. In the finance department I worked with Ramiro Ruiz he was excellent! He work hard to make sure I could get approved for the car I wanted at a great monthly payment, and it all happened in a really timely manner. I was more than satisfied with my experience. And plan to return in the future!!

Bnoah18

Oct 25, 2015

This was my first time to buy a car, I had bad credit and not a lot to put down. I want thinking I didn't have to good a chance to get anything let alone a 2016 car but the dealer, Johnny Brown want above and beyond to help me. He spent a lot of time working with me to make sure I would get exactly what I wanted. In the finance department I worked with Ramiro Ruiz he was excellent! He work hard to make sure I could get approved for the car I wanted at a great monthly payment, and it all happened in a really timely manner. I was more than satisfied with my experience. And plan to return in the future!!

TerriV

Oct 24, 2015

Efrain Hernandez was great to work with, helpful but not pushy. Let me take my time making a decision! His assistance made the transaction go smoothly.

Manguera1901

Oct 21, 2015

Since the moment Alex Acosta was recommended to us by a previous client of his and friend of ours, he conducted himself in a professional and honest manner. He made sure we got what we like from the beginning. we definitely will buy from him again. Thanks again.

Harley Dude

Oct 21, 2015

Brandon Utley and his wife Kara are the best. They will help in any way possible, and bend over backwards to help get you what you need and want...hard to find these days

KCRUTCHER

Oct 15, 2015

Thank you profusely for recommending we buy from Sewell. Terez Lyons was the salesman that helped us out. This was BY FAR the BEST experience buying a car that my wife and I have EVER had, and I have bought a lot of cars. He was very patient with us while we decided which route we wanted to go. He was upbeat and kind the whole time. I am recommending him to everybody I know that wants to buy a car. He was so pleasant, we didn't even think of comparing at other lots. Thank you for a great experience!!!

TxPoolGirl

Oct 14, 2015

This is our second trip to this service department in a 2 week time. The first trip was excellent with excellent communication. We had shocks, brakes, hubs, traction light issue, etc replaced. There was a strange metal grinding and the traction light came on yet again afterwards so we took it back. They've had the truck for a week and 2 days. I've talked to our service rep twice with no real answer. I finally called Emmanuel on Saturday(day 5). He guaranteed better communication and answers on Monday (day 7). Today, Wednesday (day 9) there's still been zero communication as to what's going on. Needless to say we will be picking the truck up and next time we intend to spend $3600+ in maintenance we will take it elsewhere.

jmendez

Oct 14, 2015

I worked with Mr. Terez and let me tell you he was AWESOME!! He explained everything with great detail and was very patient and helpful. Also, thanks John Perry!

Gil0925

Oct 14, 2015

To whom it Concerns! Mr. Oscar Leal is a true salesman to the utmost power. Respectful. of Awesome Character and integrety. i would purchase from him on any future purchases. Thank You Sir

ECATony

Oct 8, 2015

Zane Stewart is great to work with. He cares about getting you what you want and that you feel comfortable in the process. He worked very hard to get my wife into a new F150 and she loves it. We also purchased a company truck through Zane last year and I will call him again when it's time to buy another truck. Zane and Arthur really made the process easy. I will definitely recommend them to my friends and colleagues.

TonyB74

Oct 8, 2015

Zane Stewart is great to work with. He cares about getting you what you want and that you feel comfortable in the process. He worked very hard to get my wife into a new F150 and she loves it. We also purchased a company truck through Zane last year and I will call him again when it's time to buy another truck. Zane and Arthur really made the process easy. I will definitely recommend them to my friends and colleagues.

bjnbsullivan

Oct 8, 2015

Terez was very patient and explained everything we asked. Terez was very friendly and willing to do whatever we asked to get the job done. He was able to answer all our questions and put us in the right vehicle. Definitely happy with our decision.

mgmoore43

Oct 8, 2015

Since 1992, I have bought 6 vehicles through the Sewell dealerships. Their level of service is second to none. Danny Gandara took care of me during my last purchase. He was very courteous, professional and worked hard to give me a great deal on my daughter's first car.

Rosie50

Oct 4, 2015

Monica and Andrew Petersen, better known as Team Petersen "Listened" and found the MKX I wanted. They were diligent and kept me aprised of when the vehicle would be ready for me to pick up. It was such a wonderful experience compared to all my other new car purchases. No haggling, made sure I received all the rebates, discounts I could receive. They made sure I knew how everything worked before I left the dealership. I feel like an old friend and no question is silly. They are there to help and they really do help. Highly recommend this team!

rosie50

Oct 3, 2015

Monica and Andrew Petersen, better known as Team Petersen "Listened" and found the MKX I wanted. They were diligent and kept me aprised of when the vehicle would be ready for me to pick up. It was such a wonderful experience compared to all my other new car purchases. No haggling, made sure I received all the rebates, discounts I could receive. They made sure I knew how everything worked before I left the dealership. I feel like an old friend and no question is silly. They are there to help and they really do help. Highly recommend this team!Rosie

jsolla55

Oct 2, 2015

I usually find better deals out of town than I do locally. This past Saturday, Richard Fuentes proved that I did not need to go outside of Odessa to get the same deal. By Saturday afternoon I drove my new vehicle home, paid the same as I was offered in Austin....Way to go Richard, good job!

Rcarvajal

Sep 29, 2015

Working with Graham from Sewell was a real pleasure! The minute I got him on the phone he spoke to me like I was a real person on his level which unfortunately is really rare as a woman trying to shop for cars. He didn't try to over sell me, he was incredibly timely and helpful every step of the way.We live in a very isolated rural area of TX and he and Cain were able to get all the financing done over the phone and Graham even delivered the car to me in person. Not to mention their prices were significantly lower than anywhere else we looked. You just can't beat service like that! I wish all dealerships were even a little like this, but since they're not we'll be buying from Sewell from now on!

rcarvajal84

Sep 29, 2015

Working with Graham from Sewell was a real pleasure! The minute I got him on the phone he spoke to me like I was a real person on his level which unfortunately is really rare as a woman trying to shop for cars. He didn't try to over sell me, he was incredibly timely and helpful every step of the way.We live in a very isolated rural area of TX and he and Cain were able to get all the financing done over the phone and Graham even delivered the car to me in person. Not to mention their prices were significantly lower than anywhere else we looked. You just can't beat service like that! I wish all dealerships were even a little like this, but since they're not we'll be buying from Sewell from now on!

Txlawdogg76

Sep 29, 2015

Jimmy was great. I told him what I was looking for and what I wanted it for, and he made it happen. Thanks for everything Jimmy,

milliken350

Sep 29, 2015

Robert has been an extreme help. He understood our needs and met them every time. We have got 2 new cars through Robert at Sewell Ford, and will continue to go back. Not only is Robert a great salesman and knows how to help people, but he is a great human being as well. My wife and I sincerely recommend Robert Flores.

rebeccafreels1

Sep 29, 2015

We recently purchased our second vehicle through Alex Acosta and he is the bomb!!!!!!! From his professionalism, attitude, appearance to his overall character he is beyond commendable!

EloysaCampos

Sep 21, 2015

Very welcoming. Took the time to show me different cars on different lots that they own. Finance was really easy. Went through all paperwork and answered any questions i had.

susanmsj

Sep 21, 2015

I had a very good experience. Franco Contreras worked with me and was able to help me get a great deal. I would recommend this dealership and Franco.

Marcelo Deanda

Sep 16, 2015

This was the 3rd vehicle we purchased from Terez. He is an outstanding salesman and always a pleasure to deal with. Terez was very knowledgeable about the vehicles I purchased and made the whole process a breeze. I highly recommend contacting Terez for your next vehicle purchase.

rlm4633

Sep 10, 2015

I dealt mostly with Kara Utley - I understand she and her husband work together as a sales teams do I must say, they are absolutely the best couple to purchase a vehicle from! I live in Houston Texas - but chose to purchase my next car at Sewell Ford, simply because I had such a wonderful experience last time I purchased a car. Kara texted me pictures and all the information I needed about the car I was interested in. Every single question I had concerning my purchase was answered with in minutes! Kara was very friendly and a first rate professional through the whole process of buying my new car. All the paper work and delivery of my car went off with out a single problem and I believe this was due to Kara and her attention to every detail! This was my second time purchasing a car from Sewell Ford and I can not recommend any other car dealership I would rather purchase a vehicle from than Sewell! All the employees/sales people are impeccably trained and are a pleasure to deal with. Sewell has figured out, a successful business begins and ends with first rate customer service! Sewell ford has "first rate customer service" in spades!!If your in the market for a new or used vehicle I suggest contacting Kara Utley or any available sales person for the best service, price, and a great vehicle! Ps- a word of advice - be careful in dealing with Sewell Ford employees you just might get a great group of new friends!

081902jess

Aug 18, 2015

This was the 2nd vehicle we purchased from Alex at Sewell he's a great salesman & we really love that if we have to put our vehicle in service they provide a loaner for that reason they are our first choice for our vehicle needs.

ttrunne

Jul 26, 2015

I have revised this review after discussing all matters with Mr. Emmanuel Lopez. All matters have been rectified to my complete satisfaction. All is good.

Rusty

Jul 25, 2015

Terez immediately found what I was looking for and got the deal done. Finance (John Perry) was also quick and courteous, and met all my needs. I will definately be back & will recommend to family and friends.Thanks Team Sewell

makenzie

Jul 22, 2015

Mr. Lyons was recommended to me by a friend, I contacted him and explained to him exactly what I was looking for. He explained to me the steps t take in purchasing a new vehicle. The vehicle I wanted was located and delivered to Odessa From Missouri. Vehicle was prepared and given to me as promised. Mr. Lyons did a professional/courteous/excellent job selling me this vehicle. I will highly recommend him to anyone purchasing a vehicle from Sewell Ford. Thanks again.........

randrews2

Jul 20, 2015

Armando Balderas did an excellent job assisting me with finding the vehicle that had all the options I requested. As a safety professional, there were certain items I wanted in my vehicle. These request were meet without question. For once the task of purchasing a new vehicle was very relaxed and sensible. Will definitely continue to do business with this dealer.

Micha

Jun 13, 2015

I bought my very first brand new car through Sewell Volkswagon in Odessa. They treated me like family. I recommend them very highly. They rock!

OX

May 15, 2015

ALL we dealt with were very courteous and did all they could to help us. When you walk in they go out of their way to make you welcome and do all they can to help with any problems that may come up. Some of the nicest sales people we ever met. There were others we dealt with even the cashiers were very helpful and nice.We appreciate them!!!!

tsmoss21

Feb 13, 2015

This my first experience dealing with Terez Lyons and Chris Ortiz. They were both very friendly, courteous, helpful and professional. Buying my new Volkswagen was very fast and easy. I would definitely recommend and/or use this dealership again. I was a pleasure working with both of them.

Joneisha07

Jan 22, 2015

This is my second time going back to Sewell Ford because of Terez Lyons. He is very mindful of the customer and what they need. I find that he always makes himself available for any inquiries I have about my vehicle. I also appreciate him checking in on things as time goes by. This is not a dealer who is only looking to make a sale; he is going to make sure that you remain happy over time!

kshands

Jan 15, 2015

Thank you Ron Newby and Kyle Peck for getting me in the car of my dreams! I still cannot believe I am driving a Lincoln MKX and I could not be happier. I have always dreaded shopping for vehicles but Sewell Dealership, Daniel Bright and Ron Newby have a customer for life. Ron brought vehicles to my office to take for a test drive and then when I picked the one I wanted he got my information to Kyle in finance. One week and a few emails later, I am in the ride that I once only wished for. Unbelievable service and attention to detail. This was an amazing experience and I am grateful. Thank you so very much!

bigdaddyjohn79

Nov 12, 2014

We were extremely pleased with the customer service provided by both Terez Lyons and Arthur Montoya! Both men were very professional, personable and very courteous. They helped us get exactly what we wanted and weren't at all pushy. This was by far the best car shopping experience!! I would DEFINITELY recommend them to anyone looking to buy a vehicle.

elsalou

Oct 17, 2014

Terez Lyons was the main reason my wife and I purchased the vehicle at Sewell Ford, he was not only courteous and friendly but he was also very knowledgeable about the 2015 Explorer we purchased. We would most definitely recommend Sewell Ford.

stace1981

Oct 15, 2014

I had gone to All American before I went to ford. They told me they couldn't help me get into another car. Then I met Alex and he gave me a business card and asked for me to go see if he could help me. I went ahead and went only thinking he was gonna tell me the same thing I had been told at All American. Not only did he help me out but got me into a brand new car. This has been the best expierence. This man went out of his way to help me out and I am very grateful. For now on Ford is the only place I will go for my vehicles.. SEWELL FORD #1

Jeff R

Oct 1, 2014

Bought a new truck January 2014. Its now October 2014 and my 70K King Ranch is in for a "Check Engine Light". After 5 days the service advisor "Jesus" calls me and tells me that my repair wont be covered under warranty because there is diesel fuel in the DEF tank. $2600 they want me to pay to fix. This truck had 3800 miles on it when the light came on, 4200 when it went into get fixed. This truck stays in my garage, has had DEF topped off once before a 2000 mile trip. Jesus told me I put diesel fuel in the wrong tank, let me say I've been technician for 23 years, know what damage it will cause. I truly believe one of there lot guys who was supposed to top off everything before I took it home did this. I will never buy again from this dealership or use there service department. I guess ill just do my own repairs in my shop instead, and as stated in another review, this company doesn't care about one customer, with the surge in people in the Permian Basin they have plenty of other sheep to take advantage of.

sclemmer

Sep 19, 2014

I purchased a new F150 FX2 from Jason at Sewell recently. Jason was knowledgeable about the features of the truck and was able to educate me on things I did not know about the vehicle. During the test drive and conversations I had with Jason prior to the test drive, he did not approach me with the typical salesmen type questions regarding payment, trade in, etc... He waited until he knew that I was interested in the vehicle before we he even mentioned anything on the finance side of things. I was very pleased with the experience I had at Sewell and in particular dealing with Jason. When it came time to handle the financing part I worked with Christal Jordan. She was extremely helpful in helping me weigh the options of extended warranties and other features I could purchase to protect my new truck. I would recommend anyone looking to buy a Ford to visit them.

mjbarger711

Sep 15, 2014

My husband and I bought a 2014 Ford Focus. Our experience was wonderful from start to finish. Buy a car from Sewell. Awesome place for sure!

Truefan

Aug 29, 2014

Absolutely professional sales team that thoroughly cares for their customers. Terez goes the extra mile literally to ensure a positive buying experience. I only had to drive one mile from home to buy my new car.

Wanda Tyler

Jul 24, 2014

I have been a customer of Sewell Ford 42 years and have always had excellent service until this last purchase two weeks ago. We ,grandson and myself, we're told ,by Jaime, that Bluetooth and window tint would be added to the truck. We are still waiting and Jamie has yet to call with an appointment date. I I have always had excellent service but next time I. Will deal with Terez or Brandon.. They are the most responsible sales reps .. I was trying to ensure another lifetime customer, but so far he is not impressed with the service.

The Pearl

Jul 17, 2014

Not only my personal experience but the reviews I have read all bring home one simple truth. Terez Lyons and Sewell Ford are a wonderful combination. The effort and honesty brought to the purchase of my used car was above and beyond and every person I came in contact with made me feel I was vital and substantial to their dealership. Great people, Great service and a Great day for me. My sincere thanks and blessings. For all who take the time to read this review in hopes that you might find a dealership that takes the concept of customer service that extra mile, look no further. You will not be disappointed.

mrico38

Jul 15, 2014

GREAT SERVICE AND VERY HELPFUL, GOOD PRICE AND FRIENDLINESS FROM ALL THE STAFF THE TRUCK MANSGER AND MY SALES REPRESENTATIVE TEREZ LYONS, GETTING ME IN A NEW VEHICLE IN JUST A FEW HOURS,ASSISTING ME WITH MY PURCHASE AND FEATURES THAT BEST SUITED ME TAKING TIME TO ANSWER ALL MY QUESTIONS AND THE FINANCE DEPARTMENTJOHN PERRYAND THE MANAGER SHANE DIXON PROVIDING ME WITH GREAT FINANCING OPTIONS HELPING ME FURTHER TO GET THE RATES I WAS LOOKING FOR.

MarilynSmith

Jun 26, 2014

Terez Lyons was very professional and caring to our needs in the vehicle of our choosing. He had very good customer service and answered all of our questions to our satisfaction. He also took us through a video tutorial session. He is indeed the kind of salesperson that we enjoy dealing with. He was very respectful of our time. He new his business very well and that meant a lot to us. We left the dealership very satisfied and would recommend him to all family and friends. Arthur Montoya was also a big help to us in further understanding our purchase.. We have bought cars in the past and left the dealer feeing like we didn't get such a good deal, but not this time. We are very pleased about our purchase and plan on coming back again...Sincerely,Mr. and Mrs. Sanford Smith

victoriavalverde3

May 24, 2014

Sewell Ford in Odessa, Tx was an amazing experience! Terez Lyons helped me get into a brand new car in just a day and a half! I would also include Joe, his manager, for helping me get approved and Arthur Montoya for helping me set up the perfect financing options and going through all the paperwork. I was skeptical to believe that they could get me, a single mom with not much credit, into a brand new 2014 Ford Focus with only 9mi on it! No that is not a typo it only had 9 miles! Everyone was so friendly and really helpful this was the best car buying experience ever. I recommend people to come here if you need to get into something they will help you. I just want to say thanks to Sewell Ford for saying yes giving me a chance when other dealerships said no or I needed a co-signer.

jwesttexas

May 10, 2014

By far the worst dealership in the Permian Basin. I have bought several vehicles from here between personal and company trucks. At one time was a decent place to deal with. Now, horrible, rude sales tactics and will not stand by their sales. The service department and collision department is a joke. Their motto is if it doesn't have a warning light, it isn't broken. If you are involved in a wreck DO NOT take it toe sewell collision. They had my truck for 4 months because someone kept ordering wrong parts and people not showing up for work. Service is out the door, with the oil boom they have sacrificed quality over quantity. They could care less about taking care of the customer because they know their is someone right behind you that will buy the vehicle and they are the only show in town for ford warranty service. I could write a book about my bad experiences with Sewell. Too bad they are the only show in town. I have always been a die hard ford fan but because of this dealership, ford has lost a loyal customer!

Millie Rey

May 8, 2014

Terez Lyons was the salesman which assisted my purchase. I was very impressed with his expertize on new vehicles. I will recommend him to my friends & family.

Shorty97

May 3, 2014

Edgar has excellent customer service and was a great help in helping me get a new vehicle. I will definitely recommend family and friends going to Sewell for a new or used vehicle.

Joshua

Apr 30, 2014

Can't say enough about the customer service I received at Sewell. In this local economy boom, they sale so many vehicles they don't have to have any service or make deals but they do, and they key on it. From the time I walked in, I was treated like a real friend. I brought a comparable quote from a DFW dealership and they worked with me on price, even though they could have sold the car for full price a few days later. There was never any pressure to buy or add extended services. They were offered but never pushed. I was given a tour of the of various departments, meeting several employees along the way. They were all very kind and acted eager to help if needed. We happened to purchase on the busiest day of the year so far so it took some time to get through financing. Our salesman stayed with us the entire time, even after they closed, to keep us company. We had genuine conversation and were even offered dinner. I have never been a Ford person, never owned one, never wanted to own one, but this experience changed my mind and I can't wait to enjoy our new Explorer. If you ever need a vehicle I wouldn't hesitate to check them out. And talk to Terez Lyons. Best service I've had from anyone in any industry, not just sales!

WreckEmTech

Apr 29, 2014

Can't say enough about the customer service I received at Sewell. In this local economy boom, they sale so many vehicles they don't have to have any service but they do, and they key on it. From the time I walked in, I was treated like a real friend. I brought a comparable quote from a DFW dealership and they worked with me on price, even though they could have sold the car for full price a few days later. There was never any pressure to buy or add extended services. They were offered but never pushed. I was given a tour of the of various departments, meeting several employees along the way. They were all very kind and acted eager to help if needed. We happened to purchase on the busiest day of the year so far so it took some time to get through financing. Our salesman stayed with us the entire time, even after they closed, to keep us company. We had genuine conversation and were even offered dinner. I have never been a Ford person, never owned one, never wanted to own one, but this experience changed my mind and I can't wait to enjoy our new Explorer. If you ever need a vehicle I wouldn't hesitate to check them out. And talk to Terez Lyons. Best service I've had from anyone in any industry, not just sales!

boldintx

Apr 23, 2014

Monica took my request and ran with it. She found me the exact car I wanted and got it here in record time. She kept me informed the whole way and was very pleasant to work with. I would highly recommended Sewell and mainly Monica.

AdamC

Apr 20, 2014

By far the best service from a car dealership I've ever had!

Jbussell72

Apr 18, 2014

I am so happy with my purchase! Every Sewell employee that helped me treated me like royalty and bent over backwards to make me happy!!! I am thrilled!!! I HIGHLY recommend SEWELL FORD in ODESSA, TX.

Chitlins

Apr 17, 2014

Terez Lyons, Andrew Petersen & Christal Jordan of Sewell Ford in Odessa, Tx were exceptional in handling all my needs to purchase my New Mustang Thank You!.

mrpetri

Apr 16, 2014

My wife and I were planning to travel to Dallas, Texas to purchase a new 2014 Ford Focus. I heard the prices are always better in the big city. We live in Odessa, Texas about a 4 1/2 drive. I checked prices from Dallas, San Antonio, all the way down to Houston< Texas and then some for several weeks. I saw some ads showing one price but when I asked for an out the door price I could not get one from most dealerships. I did get a few. So, on Friday I decided to check with Sewell Ford in Odessa, Texas and see what they could do. I told them it was a cash deal and this is how much I was willing to spend. I was wanting a 2014 Ford Focus S with auto transmission, cruise control, CD player, and it had to be a light color and a light color interior. It ended up they had one but no cruise control. I told them that wouldn't do. They really tried hard to get what I wanted. After a while, They told me they could upgrade to an SE model which had all the features and colors we were wanting, but it would cost this much more. They made us a deal better than we could have found in all of the other places websites in Texas, Oklahoma and New Mexico. We did get an out the door price and decided to buy from Sewell Ford in Odessa saving us from having to travel to Dallas and spending extra money on gas and a hotel room. Not to mention a lot more for the same model of car comparably equipped. Edgar Madrid, Andrew Peterson, and Joe did a very good job in handling our car buying experience. We don't buy new cars very often but when I do I will give Sewell Ford in Odessa, Texas my business and save my gas money and hotel expenses and travel time. I'm glad I stopped in Sewell Ford. It was a good car buying experience. Thanks guys. I really didn't want to go to Dallas if I didn't have to.

SatisfiedForSure

Apr 15, 2014

I was in the market for a new vehicle. The staff at Sewell Ford went out of their way to make sure I was satisfied. I am grateful to each one of them for making the purchase of my new F350 a great one.

Ray Ray

Apr 9, 2014

Excellent , bought a new vehicle from Sewell Ford In Odessa , Texas and will buy from there again !!

Craig Gehrels

Apr 8, 2014

From the moment we drove on the lot, we were treated like "preferred customers"!!! This was the most enjoyable auto buying experience I've ever had !!!

gehrels

Apr 8, 2014

From the moment we drove on the lot, we were treated like "preferred customers" !!!This was my best auto buying experience ever !!!Great salesman, Great finance officer !!!

718kana

Apr 1, 2014

I want to compliment the service & curtesy of Daniel in the Ford truck department ,Odessa ,Tx. Very professional & helpful. Definitely an asset to Sewell Ford team

blascampos60

Apr 1, 2014

I gave the high review because I had tried getting the new car through my bank but they were not giving me the deal I wanted and I would have had to settle for terms they offered me. But I am 53 years old and way past the age of having to settle for what is offered to me. I had given up on this deal with my bank and had decided not to accept the deal, rather than settle. But out of nowhere Team Petersen reached out to me and asked me if they could give it a go and I said OK. Little did I know that the employees I mentioned above together with Ford Motor Credit would give me a deal beyond my wildest dream. I am beyond satisfied, and I will be talking about my experience with Sewell Ford to all my friends and family, and sending them all the customers that I possibly can. the way I was treated there even by the other employees who were not attending me made me feel like I was right at home. THANKYOU ALL SO MUCH FOR THIS WONDERFUL EXPRIENCE AND RESTORING MY FAITH IN DEALERSHIPS always, BLAS CAMPOS SR. 432-889-9780

Tamara

Mar 31, 2014

I just leased a new Lincoln, from Sewell Ford Lincoln, and was very impressed once again with the excellent sales and overall attitude of the staff. Monica Peterson was my sales person and she was wonderful to deal with without pushy ways and she was so helpful with everything quite an asset to the sales staff. I had bought a Ford Fiesta for my daughter a few years back and had dealt with Monica's Husband Andrew Peterson, and I have to say they are both very sincere, and customer oriented for sure' I had an excellent experience with both of them. Tamara

uswdcb01

Mar 30, 2014

I had a great experience purchasing a pre-owned 2013 Tacoma at Sewell Ford/Volkswagen in Odessa. My sales rep was John Perry who is probably the friendliest sales person I've ever dealt with. He also exhibited something not very common these days, and that's respect. He respected my time, my concerns, my needs, and also addressed each one of them with geniune concern. He made the buying process painless, and he even delivered the vehicle to me personally after having it detailed. Hats off to John and to Sewell Ford/Volkswagen!!

Kimbrown8370

Mar 26, 2014

Salvador Fabela was an awesome salesperson. He was not pushy at all. I truly believe he had our best interest at heart. We loved him! And he found us an amazing truck at an amazing price! I will definitely reccommended him and buy from him again!

ambernichole9

Mar 26, 2014

I was looking for a new mustang that I could afford, they both did a great job giving me my options and not pressuring me into buying something I could not afford.

lindseyyk

Mar 23, 2014

I was very satisfied with my purchase, Johnny Brown was very easy to deal with. I will be going back to Sewell Ford for future purchases.

Curtis_leming

Mar 22, 2014

Jake Petit and Christal Jordan were very friendly and great to work with. The process was so much shorter and easier than we have experienced in the past at other dealerships.

Lance Marker

Mar 21, 2014

I just purchased a 2004 F250 Super Duty pickup. I used Justin Howsey. He was more than helpful and very friendly. I appreciate the entire Sewell Ford Family. I will for sure use Justin and Sewell for all my future vehicle purchases! Lance Marker

RandyH

Mar 20, 2014

I highly suggest buying all your vehicles from Sewell, especially from John Perry. I've never been more pleased with a company. Will definitely buy all my vehicles from Sewell.

SB

Mar 18, 2014

They were up front about the conditions of the deal, without hours of haggling back and forth. Once I arrived, the process went smoothly and as quickly as possible.

Beatriz22

Mar 18, 2014

I would recommend Sewell Ford and Alex Acosta as a sales man. I went in looking for a used small SUV and left with a brand new one! Alex Acosta and Arthur Montoya helped me to get the vehicle I wanted. I Love my new vehicle!

shchgr7

Mar 18, 2014

They were up front about the conditions of the deal without hours of haggling back and forth. Once I arrived, the buying process went smoothly and as quickly as possible.

Frank

Mar 16, 2014

Great dealership, that really cares for its customers

Shae

Mar 16, 2014

This is the second vehicle I have bought, and they are amazing! They are very professional, and friendly. They will go above and beyond to help get you into a vehicle suited for you and your needs. Brandon and Kara are definitely the kind of salespeople that I will buy from again! Sewell Ford of Odessa is the place to shop if you're looking for "just like new" used vehicle!!!

gregfehr

Mar 16, 2014

These boys were very helpful in my needs for a specific truck request. I told them what I needed and they lead me to the right vehicle, we dealed, they gave me a couple grand, and everything was settled in 4 hrs with good financing.

GaylaDan

Mar 16, 2014

Robert was very helpful & patient with our questions. He was very knowledgeable of the vehicles we were looking at. He wasn't pushy at all. I really hate the car buying experience with the negotiating but this was quite pleasant. Ramiro was excellent with our paperwork. Very knowledgeable. Made us aware of all things available to us but not pushy with his recommendations. Very pleasant experience. We will definitely be repeat customers & will recommend to our friends. The manager also checked on us & was very nice. Overall a great experience & I love my new MKX. It is gorgeous.

Bob

Mar 14, 2014

the experience when I purchased my vehicle was extremely easy and wonderful. everyone was very courtesous and helpful in every way

Jgdiesel

Mar 13, 2014

Sewell is a great place to trade, & everyone is friendly, helpful, & professional.

shooby

Mar 13, 2014

They helped us find a car in our price range and that fit our family.

Jgdiesel

Mar 13, 2014

Sewell is a great place to trade. Everyone is very friendly, helpful, & extremely professional. I recommend Sewell to anybody out truck shopping. Ron Newby & Ramiro Ruiz are top notch!

Pammdlnd

Mar 11, 2014

I felt like a part of the Sewell family as I went through the purchase of my new truck, so much so that another family member bought that same day. Never once did I feel pressured. Sewell is a kind, family oriented dealer.

chas0886

Mar 11, 2014

Don and Arthur went above and beyond to help me with the purchase of my car. They were extremely helpful and friendly. I would recommend them to everyo9ne

Pammdlnd

Mar 11, 2014

I felt like a part of the Sewell family as I went through the purchase of my new truck, so much so that another family member bought that same day. Never once did I feel pressured. Sewell is a kind, family oriented dealer.

manny06

Mar 11, 2014

I Felt just like home as soon as I walked in. Friendly, honest, positive, and patient. A marvelous experience I encountered with the Sewell family.

keramirez876

Mar 8, 2014

We were very happy the last time we purchased a vehicle with our salesman Franco Contreras and his continued correspondence with us we had to go back for this new purchase.

markeve

Mar 6, 2014

I loved the way they did everthing possible to gives us exactly what we asked for & got our payment where we wanted it... ! Thank you

monward

Mar 4, 2014

We were initially drawn to the style of the Volkswagen. We were amazed to see that someone came right outside to assist us and answer any questions. The gentleman was very knowledgeable about each of the vehicles. He was very willing and prepared to compare to the vehicles. Above all of this he was very patient and never made us feel pressured to buy the vehicle. I will be spreading the word of how great the experience was.

CAITLYN DECKER

Mar 3, 2014

Great experience!!!Great experience!!!Great experience!!!

Tward

Mar 2, 2014

Great Service and Buying Process from Jerry Gattis and company at Sewell Ford Lincoln, they gave us a great deal and stayed after hours to get the deal done so we could go home with our new vehicle. Sewell Ford Lincoln has been in the Permian Basin for many years for a reason, they go above and beyond for their customers....

mleathers32

Feb 27, 2014

These guys will bend over backwards to help you out and the professionalism and service they provide is second to none. I will buy all of my vehicles from now on from Josh Phillips at Sewell Ford

cbunyan6

Feb 26, 2014

Brandon & Kara went way above and beyond what good customer service should be. They made us feel very welcomed and taken care of. We would definitely recommend them for purchasing a car. Our daughter has purchased two cars from them and I'm sure when it comes time for us to look for vehicles for our teenagers, we'll be looking for them again. Thank you so much!!!

Jasonstacker

Feb 25, 2014

Best experience buying a new vehicle ever. I will never deal with any other dealership. Sales and Finance were both very friendly and professional. Hands down the classiest dealership in west Texas.

tjwhite5

Feb 25, 2014

Johnny Brown is such a joy to work with when purchasing a vehicle. He seems to make the buying experience less stressful than any other car sales man I have dealt with in the past. We have made several new car purchases with Johnny and will continue to do so. He is the type of guy you could be life long friends with. I would highly recommend the Sewell dealer ship and Johnny to any of my family and friends.

David Gomez

Feb 24, 2014

I walked in one day to take a look around and walked out with a truck the following day. They make you feel like the most important customer at all times no matter how busy and slammed they are. Customer service was so great i couldnt say no to the deals they were offering! Will definetly buy my next vehicle there again!!

asotelo8693

Feb 24, 2014

My experience was excellent. Brandon did a great job in helping with me on my decision and answering all my questions. I never felt I was being pressured into something I did not want.

Carolyn

Feb 19, 2014

Brandon Utley and his wife Kara are absolutely wonderful! He made sure the numbers fit my budget and took every step possible making sure I was satisfied! Arthur in financing was quick and efficient and got us a great rate. If anyone wants a good buying experience this is the team you want!

jdcasto

Feb 18, 2014

Informative and helpful sales team (Robby & Joey) as well as attentive finance team willing to help each other out. Great character demonstrated from all involved.

meltai26

Feb 18, 2014

We had previously purchased a VW Jetta Sportwagon from Jaime in March of last year, so I was familiar with Volkwagen and Jaime. Both times we had a great, smooth experience. I love my new Tiguan.

jcasto

Feb 17, 2014

Looked at 4 dr sedans with Joey. He happily showed me several models and was courteous ans helpful. As I was leaving and intending to return the next day with the family, Robby asked if I was treated well and asked a couple more questions which led him to show me another model. I indicated I was interested in Certified Preowned and he showed me a Lincoln MKS and asked Joey to drive with me. I was not ready to decide as I had not researched Lincolns at all. They indicated that wasn't a problem and I should drive it overnight and research it then decide. It was a great value so we decided to buy the Lincoln. At finance we had a returning employee who was learning new systems. Christal was helpful in showing the new systems. Overall, it was obvious the entire team worked with high morals and principle.

dwelton

Feb 17, 2014

Great people to do business with. I wanted to purchase a vehicle for our office staff and had several models in mind including Toyota Rav4 and Mazda CRX in addition to the Ford Escape. I told each of them I had limited time and wanted their best price on a cash sale without the usual back and forth dickering and attempts to up-sell me. Terez Lyons was the only salesman that listened and took me seriously and worked out his best price. From start to finish everyone at Sewell Ford were a pleasure to deal with and we will definitely do business with them again.

lopear

Feb 16, 2014

From the moment we drove onto the lot to look at vehicles our experience was pleasant. Terez Lyons is an exceptional salesman and person.We met him the first day we decided to look at your vehicles. He was able to answer every question we had about the vehicle we were interested in purchasing. Ramiro Ruiz was also very pleasant to work with on the final paper work. I would recommend this dealership to anyone.

MitchelHall

Feb 14, 2014

A friend of mine told me to go to sewell, he said you were very kind and professional.i was not disapointed, i had a very good experience from sales to financingthank you so muchMitchel Hall

ShawnF

Feb 12, 2014

All vehicles were low mileage, clean and loaded with options! Great Sales team and excellent service all the way!

Chevy Guy 454

Feb 10, 2014

I recently purchased a used car at this dealership and was very happy with the car and the service afforded me in the purchase process.

dwtaraba

Feb 10, 2014

Our experience with Sewell Ford dealership was worth the trip from Arizona to Texas. Aaron Cox helped us every step of the way, he really had that 'customer satisfaction' aspect of the job perfected. Aaron was very pleasant, not high pressure, extremely informative, and helpful not only before the sale and during the sale, but also after the sale. Thank you Aaron for making our trip, and buying experience a pleasant experience.

JGrigry

Feb 6, 2014

Very helpful and friendly, willing to go above and beyond to help. I asked to for two things and got both. Thank you so much. They took the time to explain things about the car also.Thank You both again,Jeannine

spotparker

Feb 6, 2014

My wife needed a new car and was set on a particular model that is not sold locally. I convinced her to at least look around to have better perspective on her choice to replace her vehicle.We were greeted by Jerry and shown the car I asked about immediately. We took a test drive and ended up in a parking lot off site where Jerry demonstrated the features of the vehicle and helped convince my wife to drive it a short distance. She was very nervous about driving since her wreck the previous week. With Jerry's calm encouragement she settled down considerably.We returned to the dealership and continued our discussion on the merits of buying local versus having to travel 3 to 6 hours for service, overall cost of ownership and knowing the people you are going to trust your car to for needed service and repairs. To my surprise, my wife decided to negotiate a deal here and now, and we ended up with her new Lincoln.I do not think that many other Consultants could have given her the peace of mind and professionalism that Jerry Gattis offered her that day. I am completely satisfied with the decision to stop by to "look" at Sewell Lincoln and am thankful to have Jerry as our Consultant.

freewesttexan

Feb 5, 2014

Both of the Sewell employees that I worked with were thoroughly professional, friendly and pleasurable to work with. I liked the no pressure approach and all of the explainations on each and every detail. Thank you.

marcusoz

Feb 5, 2014

Brandon is outstanding to work with and will get the best deal possible for all of his customers! Sewell dealerships have always been great for my family.

Susan

Feb 4, 2014

I have used Sewell Ford for many years. You are treated with respect and friendliness. Once you buy a car from Sewell's, you really do become a part of a "family". They definitely take care of their customers!

aminjarez

Feb 4, 2014

The salesman and his assistant were exceptional and are vey genuine. This will be my first VW and I look forward to the experience of owning a hybrid.

nikki_reyna

Feb 3, 2014

I approached Sewell in the hopes to buying my "dream car" and by dream car I mean the car I had envisioned myself in at the ripe old age of 50! Being half that age, I walked in unsure if I was going to be able to accomplish this. From the get-go Aaron Cox was positive and confident and gave me the hope I needed to proceed with achieving what I thought to be almost impossible. His nature, confidence and electric personality drew me in! He made me feel so comfortable as he worked diligently because he knew I wanted nothing more in this world than this car. He also knew I would not settle for anything else! After getting the bad news that I was not going to be able to purchase the car due to bank loan issues I went home with the promise from Aaron Cox, that he would do anything he had to, to find the same make of car that the banks would allow me to have. Only two days later I received the call that I would never forget! Robbie Richards called me to break the news that they had worked out a deal and I GOT THE CAR!!! I drove straight to the dealership where I met with Monica Petersen who arranged my income tax return and was an angel while she got that done!! While waiting on this part of the purchase I had the wonderful opportunity to meet with Ron Newby and we talked cars and speed ;). Finally, after meeting with Ramiro Ruiz I learned that there was some work that had to be done to pull the deal but THEY ALL WORKED TOGETHER to figure it out!!! I can PROMISE YOU, you could not have met a happier girl that day! I had tears in my eyes on two occasions because I could not believe these guys were so wonderful in helping me to buy the car of my DREAMS!!!! Thank you, Thank you, Thank you ALL!!! I can never thank you enough!!! I will be recommending your services to everyone I have the chance to recommend to!!!Sincerely and forever Grateful,Nikki Reyna (happiest girl in the world)

mrsdvm41

Feb 3, 2014

Paul Burnett went out of his way to help us find a used pick-up that fit our needs. We test drove several vehicles before we made our final decision and Paul worked with us explaining the differences between trucks. He even stayed late one night because that was the only time that we could make it to the dealership...much appreciated! Thanks for helping me find the perfect truck for me!

Mrmartyr

Feb 3, 2014

Brandon and the whole team at Sewell Ford in Odessa, TX did an excellent job getting us into our new Explorer. A car matching our wish list was due to arrive at the dealership at about the same time we started looking. They got our trade-in and purchase processed, prepped the car and had it ready for us to pick it up in record time. Good job folks we really appreciate all the hard work and excellent service. And, by the way, we really love our new Explorer.

marcarla11

Feb 3, 2014

Jaime Flores was so helpful and friendly, we immediately felt at home with him. He was very knowledgeable and answered all our questions honestly and went out of his way to make sure we were satisfied. He was very professional and yet we immediately felt like he was family. we highly commend him and all the team there at Sewell Ford in Odessa. Sincerely, Mr. and Mrs. Hernandez

Rodney R - A Very Satisfied Customer

Jan 31, 2014

My experience with the team at Sewell Ford trucks was the best I have had in my lifetime of purchasing new vehicless. Armondo was quick to respond to my internet inquiry and made my visit to the showroom easy and informative. He answered all my questions and demonstrated everything I wanted to see on my new truck. If my mind wasn't totally made up when I got there, it didn't take long to convince me this one was the one for me. Through negotiations with Armondo and Arron, his sales manager, I was consistantly cared for with curtousy and professionalism. The process was no less enjoyable through the final phase of financing. Art was very helpful and informed. The followup performed by the shop (Johnny) in adding some additional features I wanted and lastly the detail in delivery. This truely was my best ever experience at a car dealership. I will most assuridly recommend buying from Sewell to all of my friends and relatives. Great Job Guys!

ghortiz

Jan 30, 2014

Armando and Arthur were great in helping us find what we wanted. Their patience and understanding is commendable. I would buy my next vehicle at Sewell ford in Odessa tx

estes31

Jan 28, 2014

Terez is an exceptional salesman and person. He is very personable and friendly. He helped me every through every step of the process. Cain and Robbie were very helpful, friendly, and fun to be around. I was treated with the upmost respect and would recommend these folks to anyone. I also dealt with Arthur whom fell in line with the other gentlemen as delightful and helpful.

J_leathers

Jan 25, 2014

Would recommend this dealership to anyone looking for a good deal and a pleasant atmosphere. Was there for a few hours and everyone I met was friendly and never once felt pressured.

dljordan1812

Jan 24, 2014

We have purchased new vehicles from Sewell since 1968. We have bought many vehicles from cars, van, pickup, towncar, expedation,sport trac, and the second focus. Jerry assisted in the first focus and was treated like a customer. That is why we came back to Jerry.

kevina25

Jan 23, 2014

Team Petersen was just amazing! By far the best customer service I have seen in a car dealership. The moment I walked in the doors I was greeted like I was family. The level of experience that I saw made me know I was in the right place. The knowledge that was given to me made me know I was getting the best deal and I did. Thank you Sewell Ford and Team Petersen for the amazing service I was given and I will be telling everyone that Ford is the best in Texas! Kevin Velasquez!

Jaimen521

Jan 21, 2014

Robert was of great help to my wife and I he got us exactly what we wanted thanks for the help Robert we will see you next time!!!

Terry Wilson

Jan 18, 2014

I been trading with Vance lane now for 20 years. He's always went out if his way to work with me and is the complete professional. He's the reason I keep coming back.

Zmonet06

Jan 17, 2014

Melvin, was of great help and I will send others his way to Sewell Ford in Odessa, TX again thanks for all your help Melvin. Glennice Whitley

rwilker592

Jan 17, 2014

I have done business with Sewell Ford for many years and have been very satisfied with the Ford brand and all follow up service.Other than having a preference for the Ford product, the main reason I choose Sewell Ford is because of their excellent reputation andtheir service to the community, and especially due to Mr. Ron Newby. Mr. Newby has always gone above and beyond for customer satisfactionand does an excellent job. Mr. Ramiro Ruiz also did an excellent job of handling all the paper work in a very efficient manner and was very friendly and helpful. I will reccomend Sewell Ford to others.Sincerely,Robert Wilkerson

Cgarciaparkour7

Jan 17, 2014

Very great man, Betzabel Garcia. Very knowledgable, extreamly nice, help me to understand all the features and gadgets, overall EXCELLENT SERVICE!! Five stars!! Thank you !!!

Saralynne10

Jan 13, 2014

We won't ever buy anywhere else in Permian basin!!! Terez has always treated us best!! We love Sewell!!! Everything goes smooth and stress free!!!

ddav720

Jan 9, 2014

I was intimadated to inquire about a vehicle, my credit is not very nice. They had program just for me :). I gave my last check stub, and promised to have them file my taxes (for a fee smaller than which i pay at H & R Block) and when my tax return come in they take my down payment (that i agreed upon) and refund me the rest. The best part about it, i got to drive away with my car now, not when my income tax return comes in. The customer service was wonderful, everyone was so nice and even though i wasnt getting a brand new car, they sure made me feel like i did. Absolutely love this place! I will definately be back in a few years to purchase a brand new vehicle from Sewell Ford! I even posted on my facebook account a picture of my new car and where i got it. Im super happy, Thank You Sewell Ford, for great beginning to the 2014 new year :)Denise

Kdee_g

Jan 5, 2014

Jason has helped us with 2 vehicles now. He is awesome and we will continue to us Sewell and Jason for our vehicle purchases in the future! Thanks so much Jason and Sewell Ford! You guys are great! Ramiro Ruiz helped us with the financing aspect of things and he went above and beyond to help us out! We really appreciate him! Thanks again!

Jack and Susie.

Jan 5, 2014

J.D. was so much help in finding a great, safe and affordable new car for our growing family. The staff did so much to help us through the selection process to the financing, and listened to our wish list and concerns to find us what we needed.

babybeaut2000

Jan 3, 2014

Amazing man that we had the chance to work with, Don made everything so easy for us even after the day we bought our car. It's nice to know that there's still people out there that you can count on!

Kathy

Jan 3, 2014

Sales man was helpful. Had a little hiccup in financing but they got on the ball and straightened it out quickly.

tmelendez08

Dec 30, 2013

Words can not express the gratitude I feel towards David, Mario, and Leigha. They were all so charming and worked so very diligently with me during my whole experience. Any questions I had were answered swiftly and the signing process was a breeze! I was treated respectfully by all 3 of the Sewell team memebers and felt right at home from the moment I began speaking with Mario and David and Ms.Leigha was an absolute joy to work with, so very kind and knowledgeable. If you're ever interested in buying a new truck or a fleet of them head on over to the truck department at Sewell Ford ask for Mario and David and become a part of the Ford family, you wont have any regrets!

Todd in Midland, Texas

Dec 26, 2013

Terez Lyons at Sewell did a great job of finding the right F-150 for me and assisting throughout the purchasing process. The process went very smooth and quick....no pressure. Also, thanks to Kyle Peck for expediting the process.

JD gonzalez

Dec 24, 2013

No hassle buying I went in knew what I wanted picked it out and they gave me the best deal possible I am a repeat customer and will continue to be a customer for any of my vehicle buying needs I even recently purchases a used vehicle and let the salesman know what I was looking for and my price range he told me tha they had nothing available and wasted none of my time trying to sell me a vehicle that I did not want Overall I vibe it the best service I have ever experienced at a dealership thank u guys

daddy39

Dec 17, 2013

The moment I decided to call them I have very nice experience while I was on the phone checking on car they were give me all info. I was looking for thank you guys I got it

A Loyd

Dec 17, 2013

Leasing a new Ford Explorer was easy. Jerry Gattis had the car ready earlier than expected. We sat in the car and he went through all the new electronics and had me practice. I and will take him up on stopping back by for more help if I need it!

Brazos

Dec 15, 2013

After 5 purchases, Sewell Ford has always been friendly, professional, courteous, respectful and always willing to serve my needs. Highly recommend and will purchase again!

Brazos

Dec 15, 2013

I travel 12 hrs round trip from Northern NM to purchase my vehicles from Sewell Ford. Tired of the typical attitude of dealerships in NM, I wanted a change. 5 new vehicle purchases over the past 2 years, I never regretted the decision Awesome customer service and easy to deal with during the entire process.

greenhayley3

Dec 9, 2013

I started out in an unreliable car that barely took me from point A to point B. Knowing I needed to get out of that car as soon as possible, not only for my safety, but for my daughters, I decided to look into getting a new car. Even though I knew my credit wasn't too well. Jake Pettit from Sewell Ford helped me on my journey to find a new car. He was very kind and helpful and didn't give up on me even when the odds weren't looking as if they were in my favor. After a day of hard work and dedication on his part, he finally got me into a brand new 2014 Ford Focus! Never once skipping a beat or giving up at all. I am very thankful that he was my sales representative and that I chose Sewell Ford as the place to buy my first vehicle. I couldn't have had a better experience!

Hayley Green

Dec 9, 2013

I started out in an unreliable car that barely took me from point A to point B. Knowing I needed to get out of that car as soon as possible, not only for my safety, but for my daughters, I decided to look into getting a new car. Even though I knew my credit wasn't too well. Jake Pettit from Sewell Ford helped me on my journey to find a new car. He was very kind and helpful and didn't give up on me even when the odds weren't looking as if they were in my favor. After a day of hard work and dedication on his part, he finally got me into a brand new 2014 Ford Focus! Never once skipping a beat or giving up at all. I am very thankful that he was my sales representative and that I chose Sewell Ford as the place to buy my first vehicle. I couldn't have had a better experience!

suzigeorge

Dec 8, 2013

We've been buying cars from Sewell Ford since 1970 and wouldn't think of going to another dealership.Johnny Brown has always found the vehicle we wanted and has made the whole experience run smoothly.

billandgabby

Dec 8, 2013

We were able to purchase the car that we wanted. We picked the car off the dealer website, contacted the sales department and the sales team (Andrew and Monica) helped make our dream come ture by putting us in that fully loaded mkz hybrid. The sales team has been following up after the sale with everything we needed and they have shown us their genuine concern for our happiness and enjoyment of the vehicle.

mstruble

Dec 3, 2013

Would definately recommend!! Great service, friendly and helpful staff, and just an overall exceptional team!!

DeeSmizzle

Dec 2, 2013

Franco made it real easy to buy my truck from Sewell, he worked with us over more than a few weekends to get us exactly what we wanted. I would recommend Sewell and Franco to any of my friends and family. Thanks!

mstruble

Dec 2, 2013

I was very pleased with the friendly and personable service I received from Zane, Andrew, and Arthur. I love my new vehicle and would definitely recommend Sewell Ford and their exceptional staff. Thank you for making a situation that is usually frustrating and tiring easy, simple, and pleasant:). Thank you for all of your patience and time.

Jorgez41

Nov 29, 2013

These guys here at Sewell are a great group of guys, showed us around many options and really made me and my family feel very welcome. They really worked there hardest to get us in and outta there quickly and in a new pickup.

dksparks53

Nov 26, 2013

After much frustration attempting to buy a new car in Midland, I called Sewell Ford and was connected to Jake Pettit. Jake immediately jumped in to find me the vehicle I wanted. Most impressive was the fact that I talked with him the first time at lunch. I drove home the car I wanted four hours later. A huge thank you to Mr. Pettit!!

rjnew

Nov 23, 2013

Paul and Robbie worked with us to achieve the best deal possible, of course we have worked with Paul and Robbie in the past. They made our purchase very pleasant. In finance we have dealt with Arthur before why we chose him again. He really helped us get the best interest rate possible. These guys and Sewell are the BEST!

Reginald F Hyer

Nov 20, 2013

Thank all for a most fast and easy purchase. Ron Newby and Christal Jordan helped make a fast and quick sale.

cwynne12

Nov 19, 2013

I normally REALLY HATE buying a car, but this was really a great experience. Brandon and Kara were recommended to me by a friend that had just bought a truck, and she was right! They were very sweet and gracious, and I would certainly go back. Thank you so much for your help and I LOVE MY CAR!

customer79762

Nov 18, 2013

Great service from Brandon and Kara Utley. I appreciated my 4th opportunity to purchase vehicles from a respectful and open dealer. Thanks, Brandon! Keep up the good work.

Brad in Odessa

Nov 14, 2013

My wife and I just purchased a used car from Sewell Ford Odessa and couldn't be more happy! The sales team (Brandon) was a class act all the way. He listened to us, and gave us what we wanted without being pushy. If you what a professional, customer service oriented car buying experience, then Sewell Ford is the place.

mjaso

Nov 13, 2013

I just want to say that Alex was a great sale person. He wasnt very pushie, but he was honest with the information he gave me. Also I want to thank Sewell Ford for giving me a great rate on my car loan. Thank you!!!

Shannon P

Nov 13, 2013

I can't get over our experience with Sewell Ford! From the first time I talked to Jayson Turner I felt like the car buying process was easy for once. We didn't have very good luck in Hobbs, NM at Permian GMC so we decided to go out of town. I am so glad we did. We arrived last Friday around 12pm to test drive the 2014 Ford Explorer and were out of there by 5pm driving our new car. They truly care about their customers and their needs. We will be going back in the future for all our car needs. Thanks again Sewell!

Happy GMC Driver

Nov 12, 2013

All of the cars on the lot have been through thorough inspection. Repairs (if any) have been made. My sales person specifically told me that they won't sell a car on the lot with a broken or chipped windshield. He even pointed out to me to notice that there wasn't scar on the lot with a chipped windshield. My vehicle was sold to me with brand new, good quality tires. The oil in the truck had bee. Changed and vehicle services. They even topped my gas rank off twice!! The sales people are not intimidating to talk to and were very helpful with my trade-in, paying off my old truck and applying positive equity toward the new one, so there was no down payment on my behalf required. I would definitely recommend Sewell Pre-Owned in Odessa, TX to anyone looking for an honest, fair, confident buy on a pre-owned vehicle!!

moses5137

Nov 11, 2013

Overall great friendship and very satisfied on getting me what I was looking for. Great deal no waiting or hassel on getting my paper work done

Joealf

Nov 7, 2013

They were very helpful did everything they could to get me into the truck I wanted. Not pushy at all they understood my budget and did everything they possibly could 2 get close to it

rdossey

Oct 29, 2013

I have done business with Sewell Ford for the past 10 years. They have always gone above and beyond to be helpful to me. I would recommend them to anyone.

jdungan

Oct 24, 2013

best experience i have ever had with car sales, the Petersons are a blast and fun to work with, finance was delightful and fun as well , very happy with Sewell Ford will be recommending everyone i know to go to Sewell first

supercross

Oct 23, 2013

I would highly recommend this dealership. Jayson Turner our sales consultant was very freindly and helpful from the first time we stopped by the dealership to look at a vehicle. He was one of the most professional salesman we have ever had the pleasure of working with in buying a new vehicle. He allowed us plenty of time to look and think about our decision to buy without ever having to push for a sale or rush us into anything. He allowed us ample opportunity to drive and test vehicles and compare with other vehicles. When we were ready to buy a new Ford he helped get us the price we wanted. He has continued to be very helpful after the sale with follow up on our purchase. Jayson and the other employees we met at Sewell Ford during our visits were all very friendly and had a family type atmosphere. During our financing of the purchase Arthur Montoya assisted us. Arthur was also very professional and friendly. Arthur worked to get us the best financing possible and assisted us in provding information about extended warranties etc... The buying experience was our best yet from any dealership. Will continue to recommend and do buisness with in the future

Manuel Ramos

Oct 23, 2013

I have always had great experience with sewell! great trucks, financing, and best price!

Gary P

Oct 23, 2013

I would highly recommend this dealership. Jayson Turner our sales consultant was very freindly and helpful from the first time we stopped by the dealership to look at a vehicle. He was one of the most professional salesman we have ever had the pleasure of working with in buying a new vehicle. He allowed us plenty of time to look and think about our decision to buy without ever having to push for a sale or rush us into anything. He allowed us ample opportunity to drive and test vehicles and compare with other vehicles. When we were ready to buy a new Ford he helped get us the price we wanted. He has continued to be very helpful after the sale with follow up on our purchase. Jayson and the other employees we met at Sewell Ford during our visits were all very friendly and had a family type atmosphere. During our financing of the purchase Arthur Montoya assisted us. Arthur was also very professional and friendly. Arthur worked to get us the best financing possible and assisted us in provding information about extended warranties etc... The buying experience was our best yet from any dealership. Will continue to recommend and do buisness with in the future

ThomasTravis

Oct 22, 2013

Great service, very helpful and friendly with no pressure to buy. Brandon Utley was great, also Christal Jordan did a wonderful job on the finance side. I would recommend this team to all my friends and family. Thank you guys for a wonderful experience.

Bobby Schwarz & Heather Simmons

Oct 22, 2013

Great people to buy a car or truck from. They had an excelent inventory and the truck that I was looking for was in stock. They had all of the extras, tool box,fuel tank, bedliner in stock. It was professionally installed. Then all the features were explained to me and the offer to give me more help if needed. Over all gerat experience.

STARRS

Oct 21, 2013

It is a good place to buy a vehicle, with great people and very professional, they helped us throughout the process of buying in a very friendly and helpful way. LOVE IT!

BonnieYounts

Oct 20, 2013

Regarding the actual leasing process of my new vehicle it went great. I voiced concerns that I did not want to spend all day in the dealership when I know what I want and what I want to pay. JD and the finance department did an excellent job at making that happen. From start to finish I spent 3.5 hours at the dealership and I think that's excellent. I THINK I got a good deal on my Escape considering I was getting out of another lease pre-term. JD did an excellent job at showing me all of the cool features on my car and made sure I know that I can always call him if I have any questions.

lolo_higgs

Oct 18, 2013

I really enjoyed the service I got and felt right at home! So glad I picked y'all to buy my first car from! Paul was great and I couldn't be happier!

TravisJohnston

Oct 16, 2013

My experience at Sewell Ford was a very pleasant one. The staff was extremely friendly, helpful, and transparent throughout the entire process of buying my new vehicle. They went out of their way to make sure that my fiance and I were comfortable, walked us through the structure of our deal and highlighted every little detail along the way. The courtesy and professionalism that we received at Sewell Ford exceeded my expectations for typical customer service. I would highly recommend this dealership to any and all within the Permian Basin region and look forward to dealing with them in the future. Thanks again to Zane, Jason, Arthur, and Aaron!

rwilson9670

Oct 15, 2013

Aaron and Armando work very hard to help me get my first new Ford Truck in over 20 years. Arthur made the financing a breeze and very simple for me.

Frogsnot

Oct 13, 2013

Efrain was most knowledgeable of Ford products. He was not pushy but located the vehicle I was looking ford and at a fair price. I got a reasonReasonable trade in and he Was a straight shooter with me all the time. Told me what could and could not do. Same with Art Montoya in Finance.

Lonnow

Oct 13, 2013

Called several dealers trying to locate a specific vehicle, two of which, told me does not come that way. Talked to Efrain Hernandez at Sewell and he knew exactly what I wanted and located one within a day or two and I bought the vehicle within a couple of days. Efrain is very knowledgeable of Ford products. Recommend him highly. Gave me fair. deal on new vehicle and my trade-in. He worked to earn my business for the future.

texaspharmer

Oct 12, 2013

I can only say that I had a more than pleasant experience when purchasing my brand new 2014 VW Passat TDI SEL PREMIUM at Sewell Ford. Josh Phillips, and Christal Jordan, in Sales and Finance,helped make my experience of being a new Passat owner even better. I LOVE MY NEW CAR! Lee Ann McElroy

dutch63

Oct 10, 2013

had looked on the web site, saw the car I was interested in and sent an email. Paul Burnett responded to my email to come take a look and drive,. My husband and I went down looked the pickup over and took a ride, Felt this was what we wanted and would serve our needs, As life goes at time, there was what we thought a minor problem that needed fixing and they keep it to get the problem taken care of Bad news, nothing was working out. it laps into several weeks, no fault of Pauls or Sewell, the truck just had problems that they never dreamed couldn't get fixed. He got with his manager, Robbie Richards, who agreed needed to make things right. They agreed we'd been more than patient and willing to make things right with us. We went looking & riding again and decided on a Ford F150 Supercrew Cab this time. Nice truck, well satisfied, just got to learn the new Sync. Paul was very helpful and apologized many times for the problem. Just a down to earth guy and not pushy, he was very helpful and explained varies things about our choices before we made a second selection. Fabian Salazar was very helpful with the final paperwork and surprised to see us the second time around, He was great going over all the pages and explaining each in detail. Very professional and friend guys, will used them and sewell again if the need comes.

B. Hutchinson

Oct 10, 2013

I've never owned a Ford so buying one is scary. Jake and Sewell Ford made the process at least bearable. The negotiations were easy, and the Escape appears to be far superior to any GM product I looked at.

holleywood

Oct 7, 2013

Jake Pettit was very helpful. We told him what we were looking for in a car, and also what we wanted to spend. He was very helpful in finding us the Ford Edge that we bought. He really took care of us and stayed late so we could get all the paperwork done. We will definitely recommend him to our friends.

Katniss

Oct 3, 2013

Drove up and was helped immediately. My questions were answered honestly. When Jamie told me I could drive to Midland to show my husband I was sold.

rdzking

Oct 3, 2013

Everything went great at Sewell. My experience with the salesman was wonderful. He was very knowledgable. Everyone is very friendly and would recommend this dealership to all.

Linda61

Oct 3, 2013

When I drove up to the lot I was immediately met by Jamie. He was very friendly and answered my questions honestly. We went on a test drive together and when he told me I could drive the car to Midland to show my husband I was sold! Thanks Jamie! I love my VW Tiguan!

grjj76

Sep 27, 2013

We were very impressed with Brandon, his partner Kara as well as Shane the sales manager. They took excellent care of us allowing us to try the Escape over the weekend to be sure it was what we wanted, would highly recommended Brandon and Sewell Ford.

LW

Sep 26, 2013

Jake did a great job and was very helpful and patient with me while I made my decision! Everybody there was very nice and helpful. Overall great car buying experience.

BobbyJackson12

Sep 25, 2013

The dealership had a great selection to choose from. The sales rep Terez Lyons was very courteous and has exceptional product knowledge. The Finance Rep Arthur Montoya matched me with the best finance and warranty package that fit my needs. I wouldn't hesitate to refer these gentlemen or Sewell Ford/Lincoln to anyone I know looking for their next purchase.

bfuentes70

Sep 24, 2013

I rate this dealership high due to the fact that Aaron and his team went above and beyond to locate a vehicle to fit me and my families needs. This was done after the used vehicle we originally looked at was not a financial fit, Aaron then found us a brand new vehicle!

pitt2998

Sep 23, 2013

I am starting my own small business and have purchased several personal cars from Sewell. So I had no doubt where to go for my business vehicle. The experience was just what I expected, they worked with me and helped me find the right vehicle. I would highly recommend them.

Robert P.

Sep 23, 2013

I am starting my own small business and have purchased several personal cars from Sewell. So I had no doubt where to go for my business vehicle. The experience was just what I expected, they worked with me and helped me find the right vehicle. I would highly recommend them.

CHollon

Sep 18, 2013

As an older, single woman, I was very nervous about buying, but everyone I saw smiled and said hello and welcomed me. Johnny Brown couldn't have been more helpful with the vehicle. He explained everything about it and answered questions that I didn't even realize I had, as did Scott Hefty with the financials. The best aspect of it is that once you own the vehicle, the service just continues. They're still concerned with how satisfied you are and make sure you're informed about services and all the little details connected with your purchase. A truly pleasant experience.

jomorris

Sep 15, 2013

We chose Sewell Ford because we have purchased automobiles from them in the past and have always been very happy in all dealings with them .They have always been very helpful with any problem we might have. We do not live in Odessa anymore, so we drove 200 miles to get our new automobile. I have recommended Sewell Ford to several people

kenny1986

Sep 14, 2013

jake petite and Ramiro ruiz were really helpful when I purchased my vehicle, worked hard on getting me financed and made sure I new everything about the vehicle. I love the new f-150 I well surely be going back to ford for my next vehicle.

Shubert's

Sep 14, 2013

Brandon and Kara Utley are wonderful . We have been buying from Sewell and them for at least 7 yrs now . They always treat us great and work hard to get us what we want. They are so good to us.

Kenneth Garcia

Sep 14, 2013

jake petite and Ramiro ruiz were really helpful when I purchased my vehicle, worked hard on getting me financed and made sure I new everything about the vehicle. I love the new f-150 I well surely be going back to ford for my next vehicle.

TonyB74

Sep 12, 2013

Zane was a great help from the minute I stepped on the lot. My wife was very pleased with the service and attention we received.

kurt77z28

Sep 11, 2013

I have been purchasing autos for 36 years and this has been the best experience of all that time. I have never been treated as well as I had by the Swell Team of Brandon & Kara Utley and Fabian Salazar. What a great and personal feeling of being treated like we have done business with them for years. Brandon & Kara Utley specially went out of their way to make us feel at home even treating us to some very good local cuisine as well as sharing their personal audio books with us. What a fantastic team! Again, Brandon & Kara Utley and Fabian Salazar youre the best thanks for treating us so well and making the trip to Odessa Texas a pleasure to do business with you.Sincerely,Kurt J. and Diane L. Holland

arvinmedlock

Sep 11, 2013

I cant explain how happy I am with my purchase and the dealership that I purchase my new car from. This the second car I have bought from Sewell Ford dealership. I will become a lifetime customer of Sewell ford. This dealership has lived up to its name and advertisment. The New Car Sales manger Andrew was excellent and my new car sales consultant was Melvin is the best in town he was awesome. Will continue to do business with of them. Will continue to recomend friends, family and whoever else to Melvin Watkins...

asnavarette

Sep 11, 2013

What can I say to describe it other than GREAT, my wife Loves the car and is more than happy. Jake was easy to work with made buying a car so easy and his kindness makes you wanna go buy from Sewell over and over.

Tracy Wiest

Sep 10, 2013

David is by far the best most considerate sales man I have ever felt with. I would recommend David to any person buying a car or truck

erbennight

Sep 6, 2013

I had been shopping around for a great used SUV and not having much luck. After going to several used lots and getting treated as either a bother, a fool, or just a number I was getting really frustrated. That all changed the minute I arrived at Sewell Ford in Odessa Texas. Not only did they have exactly what I was looking for they were knowledgeable and honest about every aspect of the vehicle and treated my family and myself with respect right from the start. I have honestly never been treated better at any car lot. The buying process was quick and painless. Robbie Richards and David Vargus both told us how Sewell had been open for over 100 years due to their great customer service before and after the sale. I really didn't know if to believe it or not. I mean all used car lots and salesmen are the same right I couldn't have been more wrong both Robbie Richards and David Vargus are honest, caring, outstanding people. I would recommend both Sewell Ford in Odessa and especially them to anyone and will be back in the future for all my car needs. 5 STARS ALL THE WAY.

mjhockeyfan

Sep 4, 2013

Brandon provided exceptional service and was very detailed about how to use the features in my 2011 F-250 Lariat XLT. I highly recommend Brandon for all your auto needs. I had an incident with my truck that required service due to no spare tire key lock. I had an issue with one of my tires but was unable to change it due to no spare tire key lock to lower the spare. After a blowout damaged my truck, Brandon worked with the service department and collision center to see that my truck would be repaired no questions asked!! I will now be a Sewell customer for life no matter where I am or what vehicle I am looking to purchase!!

txgal1008

Sep 1, 2013

Ron was an awesome salesman very helpful and keep us informed of everything going on.Could not be any Happier with my experience You Rock Ron :)

jose rojas

Aug 30, 2013

Goooood job muy buen buen trabajo buena atencion al cliente muy amable contesto todas mis preguntas los recomendaria a todos mis amigos muchas gracias por su tiempo

123rrt

Aug 29, 2013

Robert was very friendly and professional . I was very pleased with my experience here with Sewell Ford. I have been talking to Robert for two years about buying a new truck, he always offered to help.Thanks again Robert for your service and thanks to the rest of the staff.

Kathy P

Aug 28, 2013

From the awesome customer service, and the great values I received, I'm a happy customer. Aaron, Robbie and Cain were very good at their jobs and I will definitely be a return customer. I felt the trade went very well and I didn't feel pressured like I have previously at other dealerships. These guys made my experience with buying a vehicle so much better than past experiences. Thank you for all of your help and following up!

donovan1218

Aug 26, 2013

Jaime was very professional and helpful, answering any questions I had. he is an asset to the Sewell family of dealerships. I would recommend him and this dealership to everyone

Arturo Panganiban

Aug 25, 2013

Sewell Ford Odessa Tx, I was 100% satisfy for my new Volkswagen and great nice people, I will still come back for my next future car. Thank you very much to Mr.Paul Burnett

bushmasterdoc

Aug 24, 2013

The swell Ford team could not be better, They went out of their way to make sure I got the deal on the 2014 mustang I wanted. Don Holdridge has been the best sales man iv ever delt with! I'm very happy with this dealer ship.

nancycude

Aug 19, 2013

Robert Flores was great to work with. He was prompt in returning my calls and very informative. I look forward to doing business with him again.

kassieg

Aug 16, 2013

Vance is amazing, and has been working with me and my boyfriend Jason for a while now. Not only did he go out of his way to keep in touch, but he worked and worked until I got this deal. Thank you so much Vance!!

SemTx

Aug 15, 2013

Purchasing a new car is not something that we do very often, so it is very important that we are treated in a very personal manner.Both Paul Burnett and Arthur Montoya did just that and we are very pleased with the Ford Explorer that we purchased and it willfit our needs for several years and as a result I will enjoy making payments on the car. I will recommend Paul Burnett as very sinceresalesman. In fact, my son purchased a new Ford F150 just last week and did recommend Paul to us.

jay2526

Aug 15, 2013

Jaime was very good at understanding our desires in a new car, answering our questions and showing us the vehicles in the inventory, without exerting undue pressure to buy. He was friendly, informative and enthusiastic.

bigfatherhos

Aug 14, 2013

It was great doing business with the VW guys and with no pressure. They let us test drive both models that I was considering. I liked the there was almost no dealer cost.

bb0309

Aug 7, 2013

Excellent service. I look forward to working with Sewell Ford in the future- both with the care of my current vehicle and if I ever decide it is time to get a different one. Definately worth the drive to Odessa

agallardo

Aug 5, 2013

Mr. Burnett took the time to listen to our needs and suggested vehicles in our price range. He was not aggressive or pushy. He didn't try to sell us a vehicle that we could not afford. The only problem that we had was the business office. When we signed all the paperwork, they were unable to find the title to the car and we had to return on another day to sign it

sandovalbianca

Aug 5, 2013

I had my vehicle stolen which as the reason to have to hunt for a new vehicle. I had no idea where to began car shopping. What was once a stressful situation soon turned into a happy ending for me. After working with Mike Watts for about a month I finally got into a vehicle I was very pleased with. I highly recommend his service. He was easy to work with, gave me reasonable options, and always kept my best interest at hear. I appreciate him working with my schedule to accommodate my needs. He brought my new Ford Edge to my work for me. He worked very hard to get me into the vehicle I most wanted at a price I was comfortable with. Thank you Mike and thank you Sewell Ford for turning things around and for making my car shopping experience a very pleasant one!

Scorpio53

Aug 4, 2013

I had researched the vehicle I was interested in. All of the staff were friendly and put very little pressure on me. To be honest, I hate dealing with car dealerships. I was made to feel at ease and all my questions were answered. Everyone was patient with me. I got a better deal than the Lubbock dealership offered me too. So far, I really like the Jetta TDI. I am hoping the service department will measure up to the sales department when the time comes. All in all, a stress free experience.

RB

Aug 4, 2013

I had researched the vehicle I was interested in. All of the staff were friendly and put very little pressure on me. To be honest, I hate dealing with car dealerships. I was made to feel at ease and all my questions were answered. Everyone was patient with me. I got a better deal than the Lubbock dealership offered me too. So far, I really like the Jetta TDI. I am hoping the service department will measure up to the sales department when the time comes. All in all, a stress free experience.

hwil120

Aug 2, 2013

This being the third vehicle I have purchased from Sewell, I would say I am hooked! Brandon always makes sure to take great care of me and now that Kara is in the office with him she just makes the car buying expirence even better! I never feel like I am dealing with a salesman who is trying to make a comission. the Utleys as well as the rest of the staff at Sewell, work with me as if I were family. Fabian, who took care of me once I made it to the financing office was great! I am glad he got to practice his skills on my sale, being that he is new in the position. Thank you Sewell for making my car buying experience so easy and enjoyable! I'll be back!

Wac_22

Aug 1, 2013

Robert was very friendly. I was very pleased with my first experience here with all American ford of Odessa. I would recommend it to anyone, I added several updates on my vehicle. I also was very pleased with Robert keeping me informed of my vehicle process. Thanks again Robert for your service.

Wc.henry3

Aug 1, 2013

Greatest no hassle experience. Jason's customer service goes far beyond what should be expected from a premier dealership. Adrian's financial information was greatly appreciated and utilized during the financial process.

vclayton57

Jul 31, 2013

We were very pleased with Danny's service from a phone call just asking for the vehicle we were looking for to the final last minuet details. Every one we had contact with was a pleasure to do business with. The truck we found is more than we could have hoped for, for the money we had to spend. Sewell ford went above and beyond the call of duty including some minor last second service requests. It's not often I look forward to doing a review but this was truly a well deserved very good review. Many thanks, The Claytons.

Flasher01

Jul 30, 2013

My husband also purchased a vehicle from you and he dealt with Alex Acosta. So when he wanted me to look for a vehicle he asked for Alex Acosta again. We were treated wonderfully and the purchase was made so easy. We will recommend your dealership to our friends and family members. Thank you I love my truck.Sincerely,Mary Dominguez

Eric F Smith

Jul 30, 2013

Terez was very patient and easy to work with. He did everything possible to make our experience easy and enjoyable. I would recommend him to friends and buy from him again.

Champion7

Jul 29, 2013

I have known Collin Sewell, Aaron Galindo and JD Granado since they were all young men. They all have always been men of character and dignity. For this reason I chose to buy at Sewell Ford. I buy at least 5 vehicles every year and have offices in some of the bigger cities like Lubbock and Dallas/Ft. Worth and I always shop there. Lately, Sewell has been willing to meet the pricing we have received in those bigger cities. I will continue to try and do business with the Sewell family of dealerships, if it continues to make sense.

Art Lujan

Jul 29, 2013

Everything was great. I wasn't pressured to buy anything and that's what made me buy from Sewell. Thank you guys great job amazing.

iv46

Jul 27, 2013

From the start, this other employee phoned Ron for me and offered me and my wife a bottled water while we waited. Ron appeared within a few minutes, courteous as always, and soon we were test-driving a Focus and a Fusion. We selected the Fusion after Ron did the initial paperwork. He took us across the street to Arthur's office where the final paperwork was done. Arthur was also very friendly and courteous. After that, we returned to Ron's office where he explained the details of the car--the phone, the radio, etc. He was very thorough. Our car was later washed, and we were given a "borrowed car" while our car was being given the final touches. Andrew, I believe, was initially working with Ron about what my monthly payments would be if I selected the Fusion or the Focus. All in all, we are completely satisfied with everyone mentioned in making our transition from one car to a new one a great Ford experience. And we'll see you in three years!

tavery12

Jul 24, 2013

The Sewell Voltswagon dealership was the third stop in my quest to shop for a new car. It is here that I experienced some of the friendliest sales consultants. Upon arriving, we were greeted by Scott and he indicated that a consultant would be with us promptly....we had no intention of buying that day; we were more in a research mode collecting information for a purchas at a later time. JD came out and greeted us; he began with getting to know us and our needs in a vehicle. The thing I enjoyed the most was when JD asked us if we were familiar with the Voltswagon product and when my husband and myself indicated that we were not; he took the time to show us around the new vehicle lot discussing all of the features on each class of the VW selection....even though we had indicated that had no intention of buying, he still took the time to spend with us. Upon finding my Passat he said he'd go get the keys so we could take a look inside of it. Once he opened the car; he turned it on and encouraged us climb inside and take a seat- he asked which one of us was going to be the primary driver and i quickly raised my hand and motioned for me to come and sit in the driver seat. He even asked us what kind of music we liked and tuned the XM radio to my favorite station. I loved how there was no pressure and rush; JD than encouraged us to take the Passat for a test drive; While driving, I was hooked, I fell in love and knew it was meant for me. JD worked with us to begin the application process as well as the complete the paperwork to make our trade appraisel easy. Upon receiving the approval of financial; JD drove us over to the finance office where Ramiro walked us through our financial process by explaining our terms of the loan.JD, Scott, and Ramiro made my car shopping experience one of the best that I have ever had. I enjoy my Passat and thank the Sewell Voltswagon dealership for their commitment and hard work to great customer service.

vfw4372

Jul 23, 2013

the experience was good , no pressure . was out in out with a vehicle in less than 2 hours , would do business with this dealership again .

hancock1969

Jul 23, 2013

Danny was wonderful. Went in with a certain amount that I could afford and he got it done. So very excited and happy. He made it happen for me!

anthonysingram

Jul 22, 2013

I am a full-time Christian missionary and needed to trade in my '06 Jeep Wrangler for something with better gas mileage due to my travel schedule but I had no money to spare. I was hoping for a straight trade. Through Jake and Cain's persistence in finding the right car and making the numbers work out, I left the dealership with a nice used Ford Focus that gets more than double the gas mileage, is a lot newer than my Jeep, and has way less miles. Thank you guys for your effort and service. I will definitely recommend you to others.

jplovell

Jul 20, 2013

Our sales representative (Terez Lyons) was very patient and attentive to our initial buying guidelines. He showed us a variety of vehicles both used and new that fit our desires and budget. He took us on several test drives and answered each of our numerous questions thoroughly. Once we had made a selection, he and Scott Hefty made quick work of the initial financing approval. We were then escorted to Arthur Montoya's office where the remainder of the paperwork was begun. A computer system problem prevented full completion of the documents and arrangements were made to remedy this situation at our convenience. All of the Sewell personnel we encountered were professional, friendly and courteous. This was the best experience I have ever had with an automobile dealership - bar none.

eday17

Jul 20, 2013

I now have a happy son at home. Arthur and Terez were great. Both Arthur and Terez were extactic when we got approved. Terez has great time managment skills and when you call Terez he calls you right back everytime. He dosnt leave you waiting. He was very good and helping us find the car that best fit our needs for our son's car :) Even after we had signed our papers Arthur still contacted us to congratulte us on getting the car later that day. Thanks guys. Arthur/Terez ROCK!!

maileny1

Jul 19, 2013

They were so helpful and very friendly; assisted with quality service and answered all the questions that I needed to know about my new Jetta, which I absolutely adore! I would definitely recommend VW to anyone looking for a vehicle! Great quality and great deals and great service. JD was very informative about all the vehicles we test drove, and even helped me over the phone one day, when I had a minor issue with my car,(I didn't know that the steering wheel and brakes would lock and could be unlocked with a simple turn of the key and steering wheel at the same time haha), and he quickly fixed the problem! Overall, I am very pleased with the service of Sewell VW in Odessa, and I love my new car, thanks to the great people who work there!

lafranklin

Jul 19, 2013

Ron was accommodating to our schedule. He was very friendly and helpful when looking at vehicles. He sold me my last Ford vehicle, and stayed in touch with me, so I contacted him when I wanted to test drive the 2013 Explorers. Christal was also very friendly.

Escapist

Jul 17, 2013

Natalie was patient, knowledgeable, and helpful. She showed us several different vehicles at our request, and stayed until almost 8:30 p.m. to be sure that everything at been explained.

1suecarrasco

Jul 17, 2013

We stopped in just to look and came home in a car we never expected to own. David was a really great help, he stayed over late to help us out and has been in contact with us on all our questions. We have had a great experience with Sewell Ford and all the friendly staff. Thank You!

bobbit16

Jul 15, 2013

The sales manager along with my sales person Jake Pettit were extremely helpful in helping me find the vehicle that I could afford but also one that I really liked as I was looking to upgrade to a newer one. They were both very professional & attentive to what I wanted & once I decided on the 2013 Escape they made every effort to get me the deal I needed so that I could afford it. I really needed to get the financing accepted by a good financial institution and Arthur Montoya went the extra mile to do just that. My credit is good but not excellent and when I was told I would need my Husband as a co signer for additional income I was really worried because he has no credit and I did not want to have to pay a high interest rate because of that so when Arthur gave me the name of a credit union that would finance us I was not going to accept because the interest rate was too high so I was thinking the deal was not going to happen & I would just have to start looking somewhere else but then Arthur never gave up & tried one last time with one that had previously declined us & he made it happen. We got the financing we needed with Ford Motor Credit at a great interest rate and now my Husband can start building a credit history. I will refer my relatives and friends to this dealership & especially to these guys because they went the extra mile to help me out and to me that's what customer service is all about, "the customer". Thanks Andrew, Jake and Arthur for a great experience on my first new car purchase.

Kristabel84

Jul 15, 2013

Great service! I love my new car! Jaime was very knowledgeable and had an answer for every one of my questions (I asked a lot of questions!)

hkp

Jul 14, 2013

Excellent and professional ,I have bought at least 10 vehicles at sewell ford. Brandon Utley deserves a raise and a promotion. I will return next time I need a vehicle.

jcatty

Jul 13, 2013

Uptraded my Town Car for a newer certified pre-owned MKS. Josh and Robbie, as they have in the past, treated me great and got me everything I wanted without exceeding what I wanted to spend. I know from prior dealings with them that the service will not stop with the sale. I never intend to buy a car from anywhere except Sewell and from anyone except Robbie and Josh.

wdmeurer

Jul 13, 2013

Amazing Sewell crew Johnny did a great job keeping us informed and working to make sure we got the best car to fit our needs. I recommend this crew over any I have ever dealt with. We thank you

irace

Jul 10, 2013

The overall experience was good. They worked with me well on the price and explained everything thoroughly. They worked hard to meet my payment requirements and in the end a deal was made that satisfied both seller and buyer.

jefffentem

Jul 10, 2013

WOW!! I have lived in the Permian Basin for over 23 years and have worked with other dealers previously. NEVER have I EVER been treated with the courtesy and respected that I received at Sewell Ford. These people know how to treat a customer. No wonder they've been at it for 100 years. Jake Pettit was amazing. He was attentive without being overbearing. He answered every question I had. If he didn't know the answer, he would find the answer. Throughout this experience, Jake was the most professional sales associate with which I have had the pleasure of working. When the exact vehicle I wanted wasn't readily available in the area, the sales team went into overdrive to find the perfect car. I love my Ford Escape. It is precisely what I wanted. Sewell was able to give me a fair value for my trade-in after other local dealers insulted me with their offers. The finance department was happy to work with my lender with whom I already had a pre-approval. I am going to tell everyone I know about my wonderful sales experience with Sewell Ford and encourage them to consider purchasing their next vehicle from them.

listanton

Jul 9, 2013

We appreciate the professionalism and warmth we were shown at Sewell Ford. We would reccomend the dealership and plan to be return customers. We are pleased with our new vehicle.

rowdeeace

Jul 9, 2013

We recently bought a new Expedition from Sewell Ford. Our salesman was Jake Pettit. While getting a new car is very exciting, the process is very often unpleasant. Not this time. From the moment we got there until the moment we left, there were no hassles. We feel we got an excellent deal and were treated very fairly.. The showroom and finance office are very clean and well kept.. The lot was easy to get around on.. It was the easiest car purchase we've ever made.. We had a wonderful experience with Sewell Ford, and we will definitely go back when it's time to purchase again.

sknight579

Jul 9, 2013

We purchased our used Ford Freestyle here several years ago and decided to trade it in for a New Explorer, dealt with the same salesman on both transactions which made me happy. I've always enjoyed doing business with Sewell.

AmyCook

Jul 8, 2013

Had a great experience all around but was disappointed with the detail job when I picked up my new vehicle. Stickers were left on that should have been removed, the insides of the doors were filthy

eddieandi

Jul 5, 2013

Mr. Granado made it fun and interesting. It was enjoyable to work with him. No stress and honesty is what made it comfortable to deal with. The price I got the VW for wasn't all that hurtful either when I got the final price of the vehicle. All in all I say, it was a pleasant experience.

molinar88

Jul 5, 2013

We were very happy with our first truck from there and Terez was very helpful so when we were ready for another we knew to go back to Terez and Arthur. They made it very easy and it was an enjoyable experience. We would definitely recommend this dealership to friends & family. Thank you.

tpate550

Jun 28, 2013

Terez was very professional and friendly. He answered all my questions and was a joy to deal with all the way around.I could not ask for a better salesman. I would defiantly return to do business with him.

bigedray

Jun 27, 2013

Sales help was extremely helpful in locating the truck that we were looking for. We were able to modify the vehicle and have it built with all options that we requested. Financing the vehicle through Ford went quickly and was very smooth. Great experience all round.

twolf1

Jun 26, 2013

Brandon Utley and Sewell Ford made buying a new car a pleasurable experience with no stress or sales pressure. Brandon was extremely knowledgeable, helpful and courteous, as was everyone else we encountered at he dealership.

jszaloy

Jun 25, 2013

My name is Joe Szaloy. My wife Sheryl and I came in to Sewell looking to downsize from another vehicle which we had actually purchases from Sewell. All of the representatives we encountered treated us with the utmost of care, respect and understanding. Paul, Robbie, and Omar treated us with the idea we are real people rather than another "sale" or "customer". I would definitely seek out these men again when in need of another auto. Great asset to the dealership in my opinion. I have purchased vehicles over the years from a few different dealerships and am always willing to stick with one particular dealership mostly because of how I am treated as an individual rather than always looking to save a buck etc.

JDSmith101

Jun 25, 2013

Entered the dealership with intentions of buying a used car. However after a test drive and visiting with the salesman, it was apparent that we were going to purchase a new vehicle. The salesman was very knowledgeable about the vehicles he was promoting. That makes it easy to decide when a sales staff can answer the questions you may have about a vehicle option etc..We went on a few test drives and had time to ask questions and the salesman was not in a hurry to try and make a sale. It is very important to me not to be pushed. Once we had decided on what vehicle to purchase the finance manager took over and the overall experience most of the time is like pulling teeth, but I knew this person from another Sewell location where I had purchased another vehicle. He was very pleasant and made buying a new vehicle virtually trouble free. My experience with Sewell is a good one based on I personally know a few of the staff for several years. Once again I am satisfied with my purchase and most likely will buy from Sewell again . Thanks for the professionalism displayed. It takes a lot to impress me and these guys were professional from the start. They know what the TERM CUSTOMER SATISFACTION MEANS>>>>>>>> Thank you.I do not like having to create an account to submit this review. If you don't pass this on to the dealership I will.....

dunlapijs

Jun 25, 2013

All the people I have dealt with at Sewell Ford over the last 12 yrs. The service that I have gotten has been outstanding, everyone has gone out of their way to try and get me and my business the best deal possible. Franco, Kyle, Jeff, Thank you so much for your hard work looks like we will be back in the near future to bug you again for more vehicles for T&N trucking, Thank all of you at Sewell ford Terry Dunlap

bunny4

Jun 24, 2013

I chose Sewell Ford/Lincoln because of the integrity behind the family name. The Sewell family footprint, as well as their employees, is all over the community, exemplifying servanthood. We were especially impressed by the generosity to Mission Messiah. Natalie was the first person that greeted my husband and I when we arrived at Sewell and was fantastically helpful in getting me into a new Lincoln. Arthur made the process of purchase quick and efficient and treated my husband and I with courtous service.

Lorraine6

Jun 24, 2013

Thank You Jaime for everything. You were wonderful and we appreciate everything you have done for us. Thanks again. We would definitely recommend our friends to go see you. Thank you

vaiskiarmin

Jun 23, 2013

After researching several makes and models on-line, we decided to give the Sewell VW dealership a call. Mr. Flores was most helpful in locating for us the model we wanted, since there are only a few such models available. He had located the model we asked for and arranged for its transport to Odessa by the time we came in to complete the paperwork on the sale, and he personally delivered it to our residence in Midland the next afternoon, after the car had been prepared for delivery at the dealership. We have been so favorably impressed by the straightforward manner and cordiality of Sewell's personnel that we rate this the best experience we've ever had buying an automobile.As for the car itself, it more than meets the expectations we had formed on the basis of our preparatory research. We are tickled PINK!All the best,Vaino A. Arminen

Cgranado4

Jun 23, 2013

Easy process. Great employees. They really made sure I got everything I needed and made sure I was completely satisfied. I will recommend associates to friends and family.

Stickflinger7

Jun 23, 2013

Got the truck I wanted at the price I wanted along with great customer service. Very pleased. You guys are great, thank you all so much

M D Harris

Jun 22, 2013

My purchase of the vehicle from Sewell( Aaron Cox) was a positive experience, with no pressure to buy, like many places. I was treated fairly and with respect, and I felt I could trust Aaron, and I thought I got a good and fair deal on the trade/purchase.

TitanvilleTexas

Jun 20, 2013

This is the third time we have made a purchase from Franco Contreras and there is a reason why we continue to use him, he is not only very friendly, knowledgeable and helpful but he goes above and beyond duty with his customers even after the sale is made by following up with us and asking how we are enjoying our vehicles, even the ones we have already paid for. I purchased my first new vehicle from him, a 2008 Ford F150 FX2 that I enjoy just as much today as the first day I drove her off the lot. Franco's great and helpful attitude is a great reflection of the Sewell company and we look forward to many more deals with him in the future, he is our "to go guy" when buying a new vehicle and highly recommend him to people.

coodywt92

Jun 18, 2013

Sewell Ford has made buying a new vehicle the easiest of decisions, from their expert sales team to their excellent financing staff. Johnny Brown was great! We got the best deal on a 2014 Mustang and love the car!

thaury

Jun 18, 2013

We knew we wanted a TDI VW , just not sure which one we wanted. We talked with Jamie about a Passat and he found us a TDI Jetta that had what we were looking for. The lot itself was a little small but the office was nice. I liked the Bug in the lobby, older, clean and they got it on a trade and kept it for show. Jamie was very pleasant to deal with and he listened to us. I had done my research and had an idea as to what to expect and Jamie met that expectation. Christal took care of the paperwork and it went very smooth. I was satisfied with what I got and the options that I had. Overall the experience was excellent and we got the car that we wanted.

johnnybrooks1

Jun 18, 2013

Natalie was excellent thoughout the entire buying process and kept me up to date on the status of my truck right up to the time of delivery. She is very professional and pleasant and easy to work with.

Detivel

Jun 18, 2013

Terez was so patient with me! I came in not knowing what I wanted. I test drove a variety of vehicles and finally found my Volkswagen eos! He never tried to rush me into a decision and understood it was a lot for me to consider. I would recommend Terez to anyone looking to purchase a vehicle!

marktippit

Jun 16, 2013

Brandon Utley was very helpful in assisting us when we were trying to decide on a truck that would pull a new camper we had recently purchased. He made sure that we had exactly the package that would work best for our needs. We appreciated the personal attention and were extremely satisfied.

tama48

Jun 16, 2013

I was met with a friendly smile and was not rushed to make my selection . When i came to pick up my car i was not just turned lose with it.Mr Newby went over everything with me>he called the next to make sure everything was going ok and if i had any questions He is a very thought full person i would highly recoment him to my friends and family

todd67

Jun 12, 2013

We came to buy a used vehicle, but decided to go with a new one. Our Sales person was great, we found exactally what we wanted on your lot and drove off a few hours later. Thanks

wtharper

Jun 11, 2013

I had purchased five Chevorlet vehicles in 10 year from All American and I decided to test drive a ford just to make sure we wanted to stay with Chevys. Jerry and the staff worked really hard to make this deal happen. They treated us better than we've ever been treated. I will never go back to All American. All my future vehicle purchases will be made from Sewell Ford.

sjghotshot2421

Jun 10, 2013

Aaron went above and beyond to find us the truck we wanted and at a price we could afford. He was very courteous, attentive and friendly. When it comes time to buy another vehicle, we will most certainly give him a call.

EleaRachel

Jun 10, 2013

JD was amazing! This was my first time buying a car and he made sure I got exactly what I wanted, from the transmission to the color even the fender audio system! He took the time to track down my car and make sure I was going to be happy with what I was buying.

Mattdavid2519

Jun 10, 2013

Paul did a wonderful job. He did what it took to make my daughters graduation gift, of a Ford Escape, amazing. Thank you Paul and thank Sewell Ford.Matt Jones

randyf150russell

Jun 6, 2013

I purchased a 2013 Ford Lariat the first week in May. My wife and I visited Sewell Ford where we have done business in the past and were very professionally taken care of by Cindy Dehoyos Adams. We were given the answers to our questions and allowed to drive the truck at our convenience. Once we decided to purchase the truck the financing was taken care of by Christal Jordan. This was a pleasant experience in which we were not pressured to purchase any items that we did not want. The delivery and the syncing of the truck were enjoyable. I will gladly recommend Sewell Ford to my friends and neighbors. Sincerely,Randy Russell

hyram.ramirez

Jun 4, 2013

I recently bought a used vehicle from ford and the customer service was excellent!!! They were not pushy like other dealers and they actually worked with the price I wanted. David Vargas was so great from the day I met him in the carlot. Till today he has actually still taken care of me on some things with the vehicle after I have signed the contract. He worked with my schedule not his unlike other dealers.He's not pushy but definetly will not give up on you. Great salesman!!! Adrain Rubio handled the financing very well... In a timely manner and delt with me on my schedule. I didn't have to fill out any paper work. He had already done it when I got there. I just had to sign. He explained everything very clearly and professional. He did not try to hide any numbers or information on the vehicle. I am very glad I bought at Sewell ford and I would highly recommend this dealership and these gentlemen to carry out your next purchase!!!

lanamichele

Jun 4, 2013

Cyndi is great, she knows what my husband and I like and works great with us on getting it. This is the 3rd truck we have purchased using Cyndi and the 5th vehicle from Sewell. My only complaint is I was there for 7 hours working this deal and I paid a bit more that I liked but I did it. I refer everyone I know of that is looking for a vehicle to Cyndi and Sewell including my employer who will be purchasing their new fleet trucks with Cyndi and Sewell at the end of this year.

Kow_girl123

Jun 3, 2013

David Vargas and Robbie Richards are the nicest and sweetest people me and my husband every meet. They did a awesome job getting us into a vehicle we wanted. If your thinking about getting another vehicle go see David and Robbie .

dora156

Jun 3, 2013

We needed the vehicle as soon as possible. The vehicle was found quickly. Both the sales Consultant, Jason Lemond and finance manager, Kyle Peck were very courteous, helpful, and friendly.

agarzaa4

Jun 3, 2013

Our experience at Sewell Ford, with Rod Newby was excellant, because he helped us find the right vehicle for our daughter. We were looking at one type of vehicle and he showed us to other types and styles until we found the right vehicle for the price and style we realized we wanted. Our experience with Andrew Peterson was great because he explained cost and financing to us so that we could understand what we needed and which direction we needed to go with downpayment and trade so we could fit it easily into our budget. Our experience with Christal was also great because she was able to give us multiple options and find the right rebates and discounts for us. She also explained, very well, all of the options for us to take advantage of to help protect our vehicle and ourselves and still keep us within our budget. Thank you to everyone who helped us here at Sewell Ford. This is our third vehicle to purchase here at Sewell Ford since 2009 and our experience has been exceptional each and every time. Thanks again for the good treatment.

jmroman36

Jun 2, 2013

Great service through out the whole sale....The sales associate worked with us with my busy schedule. Stayed late and waited for me after hours.Great service all the way around...very pleased..

sharlasharp

May 31, 2013

Brandon and his wife are the DEFINITION of customer service! I have purchased several vehicles from Brandon and I would not go anywhere else. They have my business for life.

JodyBennett

May 28, 2013

In shopping for a new car for my daughter, we had narrowed it down to twelve different models and makes - the primary criteria of what she thought to be "pretty." Then after doing research online, we cut the choices in half to six. In the meantime, an excellent friend and respected Odessa businessman kept telling to go to Sewell and talk to Vance Lane. he told me that he hd bought five of his last six vehicles from Vance and did not have a single complaint about any of them. In fact he was quite sure that he could give me a better deal than I would get anywhere else. Yet even after this endorsement, my daughter narrowed her choices down to four vehicles, one of which happened to be the Ford Fusion. She narrowed it down between the Fusion and the Toyota Camry, and to be honest, she finally decided on the Camry. But the folks at the Toyota place did not seem to be willing to work with me on price and down payment. I went back to Mr. Steve Lane and he told me that he would see what he could do. Then Mr. Vance Lane said that he would let his guy - Mr. Arthur Montoya - work on it. The next day, we had a deal worked out that suited everyone and my daughter got a car she absolutely loves. I can now see why my friend recommended Seweel Ford so highly.

PJBayley

May 27, 2013

Jerry Gattis worked really hard for us. Made lots of calls to find the exact Explorer we wanted. Ended up getting an XLT instead of a Limited but overall, we are very satisfied. (Would have preferred the Limited because of the "extras".)Jerry delivered our Explorer to our home in Midland and spent a lot of time explaining how everything worked and downloaded our I-phones for us.We will be shopping for another vehicle for my husband in the near future and we will definitely contact Jerry 1st.Adrian Rubio was very friendly and efficient.Overall, we were quite impressed with Sewell Ford of Odessa.

cg2264

May 27, 2013

Wow- I am really impressed with the teamwork in new cars at this dealership! Vance Lane was the person recommended to us as a salesman, but he had to cancel the day we had an appointment with him. We were turned over to Don Holdridge, who was super laid-back and showed us the Expedition ELs we came to purchase. I asked him to show us a Flex, so that I could confirm that it was too small for our needs. To our surprise, both my husband and I liked the Flex and thought it would be large enough for our family, now that two of our sons are in college. We eventually decided to test drive it, and Don showed us the features of it. When we decided to purchase a Flex, Don found us several from nearby dealerships and kept in touch with me to see if they met our needs, since Sewell did not have a Limited in stock. Don was great about making sure to check back with me while understanding that our family was caught up in other activities and needed time for the car decision. We eventually made a decision and came in to negotiate price on a Flex, but we just could not come to an agreement with the dealership. Just as we were having to leave and go back to work, Andrew Petersen came in and made us an offer on a Flex that Sewell had in stock- it did not have the one feature that I had REALLY wanted, but for the price he offered, we decided it was way too good to pass up. We bought it and are very happy with it! I was really impressed with Andrew's quick thinking in figuring out a deal that would make both the dealership and we, the customers, happy. In financing, Arthur Montoya did some kind of magic with the paperwork, and he had us out of there in about 10 minutes, maybe less... unbelievable! The next day I called Don to tell him that the phone synch wasn't working, and he came to Midland to troubleshoot it. When he couldn't fix it, he had Britt Stone call to make an appointment to fix it the next day. I cannot say enough about the teamwork of all of these men and their professionalism- they did go the "extra mile" for us. This is the second new car we have purchased from Sewell, and this is the second excellent experience we've had. We really prefer to buy locally, and Sewell is a great place to do business. Thanks so much!

Rubenm41699

May 27, 2013

After spending all Saturday afternoon test driving cars with Jaime Flores. Drive away with a car that was in my budget and personal interest. Very pleased

ktxmonger

May 26, 2013

Buying a car from Sewell Ford is summed up by saying that Customer Service is their priority! Jeff took care of all the initial paperwork and Cindy not only took me personally to me to the finance office to finish the paperwork,but then went over every aspect of Sync ,pairing my phone,and all functions inside the vehicle ! Ramiro was great at explaining and finishing all the paperwork also. Just a great team of good people!!!

Susana Zubia

May 25, 2013

Alex was awesome!! I will definitely do business with him again and will be recommended to family and friends. I was very happy with the service I received.

csmartin1982

May 21, 2013

I recently bought a 2013 Ford Raptor from Sewell Ford in Odessa, TX. This is the second new vehicle that I have purchased from the dealership. I have done business with Terez Lyons on both occasions and can honestly say that he is the best car salesman that I have ever met. He is extremely friendly, informative, attentive, polite, and easy to work with. He and Jeff Saldivar have both been a pleasure to do business with and have made my buying process enjoyable. I generally do not enjoy buying vehicles because of the salesmen that I have dealt with in the past. It is very refreshing to see that there are good men in the business. I will highly recommend Terez to anyone I know that is considering purchasing a vehicle and will also certainly be back when the time comes for me to purchase another vehicle. Thanks, Christian Martin.

EZ51J

May 20, 2013

My bank recommended me to Alex Acosta, He was great as far as helping me out on pricing, showing variety of vehicles. I will be recommending him to family, freinds in the future.

chalvo

May 19, 2013

My car buying experience here was by far the best I have ever had. I would definitely buy all my vehicles here and recommend to all of my friends. Everyone was knowledgeable and polite. Not one thing went wrong at all. Definitely worth driving 4 hrs out of my way for!

lisamelendez1

May 17, 2013

Yall are the best, very professional. We had a bad experience with the Ford Dealership in Midland years ago. Since then we have been coming to Sewell Ford. Would never go anywhere else.

bevcunningham

May 17, 2013

I love my new MKZ. It has all the things I asked for.Everyone was very-helpful.if I ever buy again I will buy from Sewell and I will recommend them to all my friends.

evanschalkwyk

May 17, 2013

Stood in the sun for several hours, allowing me to browse and test drive. . Never got pushy or irritated. Showed amazing patience and curtesy! Did everything with a smile and great humor!

Jstrawn

May 14, 2013

Robbie and Jason were absolutely fabulous to work with. Robbie sold me another car about 7 or 8 years ago and he was great then, that's why I went back to him. Totally awesome and I will recommend them both very highly!

jdee2j

May 13, 2013

The experience was very pleasant and the service was excellent. They took their time and explained things and worked real hard to meet my requirements for a payment.

Puff4u2me

May 10, 2013

Would always buy my new trucks out of town because they made it enjoyable. Midland and Odessa have a bad reputation for bad service in every aspect of buying a vehicle. Gave Sewell Ford a try and Robert Flores went out of his way to make it right. Kuddos to you Robert!!

DJL560

May 8, 2013

The staff at Sewell were very friendly and professional. Everything went smoothly and in a timely manner.Erfrain was very informative and knowledgeable of the truck we bought. He did a great job.We also appreciate Adrian for getting our numbers where we needed them with no pressure.Great overall experience.

dblair1981

May 7, 2013

After begging old man Don in new cars for two weeks to order me an explorer, I went to new trucks. I talked to Jeff and Betz, they not only ordered my explorer sport, but two weeks after delivery sold me a platinum f150 as well. Thank you truck department! These guys are awesome! There needs to be some house cleaning in new cars.

JessNora

May 7, 2013

Best experience ever when buying an automobile. Our experience began with a call inquiring about differences between lease options and buy options, questions which Darrel answered so patiently. The next step was the visit, Darrel was not there at the moment we arrived but Terez asked if we didn't mind his help. Little did we know that meeting these two men would change our definition and set a new standard for us of customer service while buying a car. My wife and I can be very needy when buying a vehicle. Throughout the entire experience we never felt that we were a burden or "being a pain" every time Terez and Darrel would come in with another offer or an answer for our questions we felt like we were the most important people in their day. Once we had reached the conclusion that maybe a used vehicle was a better option for us Terez and Darrel took us over and worked with Cain and Omar to make our dreams come true. All of their hard work helped us into our new vehicle; however, Terez and Darrel went above and beyond to help us they never left us alone. We will be customers of Terez and or Darrel for many years to come.

LynnHorton

May 6, 2013

I had looked on the web site, say the car I was interested in and went to the dealership. Paul Burnett helped me with my purchase. I have known Paul as a student of mine , then he was as a teacher in the school where I served as an assistant principal. It was a most pleasant surprise for him to be working and then to wait on me. He has been most patient with me to help me learn all the new "stuff" in the SYNC and will probably be dealing with me alot more before I get it all. I have known this Sewell Dealership all my life and knew that when I went there I would be getting good service at the sale and beyond. Based on the experience the day of the purchase and knowing what to expect in the future for service I have rated the dealership as GREAT

rdavisfnp

May 6, 2013

I was referred to Brandon by my pastor Brian Serrano as a guy who would give me a good deal and not have the hassle of the sales pitches and financial nightmares often seen with many other dealerships. My father and I have gone through Robbie Richards in the past for several vehicles and he has always given us a good deal and we have been satisfied time and again with the ethics of the company and this time was no different. Thanks to Brandon and Kara Utley for your assistance and kindness.

reme41

May 4, 2013

Vance, Steve, and Cristal were very courteous and informative. Vance provided information on the trucks we were interested in and explained all options to us. Cristal took care of us on the financing of the truck purchase , explaining options and answering all questions. Vance and Steve went over the the various operating systems on the truck and helped us install Bluetooth. We are very happy and satisfied with the service and kindness we received from Vance, Cristal and Steve.

Mscharmed

May 3, 2013

I went in to purchase two vehicles and the overall experience was not stressful. Everything went very smooth. Salesman was very friendly and helpful... They did everything they new to help me with the purchase. I will definitely use them again, no doubt. It was a pleasure doing business there.

Reaves4

May 3, 2013

After having my car totaled in a wreck 3 wks ago I found myself needing a car fast. I have bought from Sewell in the past and knew they would treat me right. I was not wrong. I had a Mountaineer and would have bought another if they made them still. Because I absolutely loved my vehicle I was in no mood to shop for anything. We have used Ron Newby in the past and love him but he was out sick so they sent us over to the used lot. I did not like any of the new ford or lincolns out there at this time. The used car manager, Robbie Richards, sat us down asked what I needed and wanted in a vehicle. He threw some out there and we began test driving. After beginning to feel frustrated that there was nothing out there anywhere close to what I had I was ready to give up. Robbie had left the best for last though. After driving the Infiniti it was a no brainer that this was the car but I was still torn. Robbie let me drive the vehicle home so I could get a feel about how it would perform day to day. This was exactly what I needed. I called him Monday and told him it was the one. He gave us a great deal and sent us to Brandon Utley and Kara Utley to begin the paperwork. Once that was done we were ready for finance. Omar was great in guiding us through the financial part of it. My husband absolutely hates buying cars and he commented as we left that this was the best experience he has ever had. The whole group was amazing. We felt like we were given the royal treatment from beginning to end. I have sent people to Sewell in the past for new cars but now I know that the used guys are just as capable and awesome.

meljm6

May 3, 2013

I was very satisfied with my shopping experience at Sewell Ford. Mr. Lyons was very helpful, informative, and patient in the purchase of my Ford Taurus. I drove several before coming to a final decision. Buying a vehicle can be a very trying experience and all the employes where polite and helpful. Mr. Rubio handled the paperwork and explained everything thouroughly. I will shop at Sewell from now on.

rwford1234

May 1, 2013

Everyone I encountered was friendly and helpful. I was able to look at, drive, and purchase a new truck without that old "sticky" feeling of dealing with the classic slick back haired car salesman. I left feeling that I got a good deal without being laughed at after I left. My saleman, Armando, even helped me move my old toolbox from one truck to the other without any provocation. Service after the sale is what always means the most. I will be back for my next vehicle.

bullfrogsoftware

Apr 30, 2013

Jaime Flores was helpful and patient throughout the buying process. He answered all of our questions. Christal and Scott were courteous in dealing with the financial end of the transaction. Good experience.

MikeLowrance

Apr 29, 2013

Aaron Cox was extremely helpful and showed me exactly what I said I was looking for. He did not try to sell me anything different from what I wanted and was respectful of my desires. I would recommend this young man to anyone that wants to purchase a high quality used vehicle.

afgesch

Apr 29, 2013

Terez and Ramiro were excellent. They took great care of me and my wife. I would DEFINITELY recommend them to anyone looking to buy a vehicle

jesusnora

Apr 26, 2013

Best experience ever when buying an automobile. Our experience began with a call inquiring about differences between lease options and buy options, questions which Darrel answered so patiently. The next step was the visit, Darrel was not there at the moment we arrived but Terez asked if we didn't mind his help. Little did we know that meeting these two men would change our definition and set a new standard for us of customer service while buying a car. My wife and I can be very needy when buying a vehicle. Throughout the entire experience we never felt that we were a burden or "being a pain" every time Terez and Darrel would come in with another offer or an answer for our questions we felt like we were the most important people in their day. Once we had reached the conclusion that maybe a used vehicle was a better option for us Terez and Darrel took us over and worked with Cain and Omar to make our dreams come true. All of their hard work helped us into our new vehicle; however, Terez and Darrel went above and beyond to help us they never left us alone. We will be customers of Terez and or Darrel for many years to come.

firestone

Apr 26, 2013

Paul was great..kept working for me to trade a pick up off i needed to...he stayed with it allmost a week...thanks paul

briannagoodwin

Apr 26, 2013

Sewell Ford really does care about their customers. They do anything they can to help you out and get you in a new car. All three guys that I worked with really helped me out in buying a new car. They were all very nice and never gave up. This is my second car from Sewell Ford, and I would definitely recommend them.

ashli123e

Apr 24, 2013

Working in the financial world, you know who you can trust and who you can not. Sewell Ford is the place I TRUST. They are honest and give you the best deal in town.

discoreily

Apr 24, 2013

Don was very professional and friendly. His explanation of all the Escape had to offer is the reason we chose a Ford Escape as opposed to other makes.

DonFarmer

Apr 23, 2013

I have bought auto's from Sewell Ford several times in the past and always had great service and friendly people who will go out of there way to help make the paperwork as painless as possible. For me I hate pushy salemen and waiting around for for it to be processed. At Sewell Ford I know when I go to look for an auto, all I have to do is tell Vance Lane what I am looking for and he will show me all of the options on the lot and then help me find the auto I want. I like the service after the sale also as they take care problems if they should happen and get your auto back to you. Steve Lane also helped to explain how the Ford touch controls worked. there ought to be an exclent rating as I would give that rating to all the sales department peolpe I met while waiting for the paperwork to be finished. Thanks Don Farmer

robinmurray44

Apr 22, 2013

The vehicle brand purchased was not in the drop down. I purchased a Volkswagen. I didn't feel pressured into buying a new vehicle and the salesman was super nice and helped me get into the car I wanted! Would definitely recommend this salesman and dealership to anyone looking to purchase a volkswagen.

Diana Ray

Apr 18, 2013

We have purchased three vehicles in the last 10 months. The reason, I rated the way I did, Brandon is the best. The entire staff are friendly and helpful. As for dealerships, SEWELL is tops!

duvelza

Apr 17, 2013

it was a great experience. everyone was helpful and friendly environment. everyone was very professional and made our day go by easier. financing was hassle free and quick. thanks everyone, Uriel And Duvelza Ureste

motorjock205

Apr 16, 2013

Bought a used GT500 with only 2600 milies on it. Traded my 08SGT that was my first purchase from Sewell Ford. Great experience and a great deal.

briantina

Apr 15, 2013

Our experience at Sewell was the most enjoyable we have ever had. From the time we stepped on the lot we felt like we were respected and appreciated. Jamie Flores was so easy to talk to and he listened to our requests. When we sat down with Adrian to sign the papers. We were welcomed in and it seemed like we had known him for years. My wife and I were amazed at the laid back style of the staff, in a high stress atmosphere. We loved the final send off we received, it felt like we had just won a on a game show... It was awesome!!!!!

simmodus

Apr 14, 2013

Ron was a textbook performer, and did everything I asked. Patient, and knowledgeable.I would recommend Ron to all of my friends and business associates.

steve black

Apr 9, 2013

paul and the crew at sewell were very knowledgeable about all the cars we looked at very helpful with the warranties by different makes we were able to buy much more car than we had expected because of our budget but paul and the sewell crew were able to get us an excellent interest rate and made us such a great deal on our lincoln we looked at other dealership in the area and none of them even compared in service price or choices we will go to sewell for all our vehicle needs from now on nobody treated us with the respect that sewell did

landrade84

Apr 8, 2013

I really feel like the staff took the time to answer my questions, the staff also took the time to show me purchasing options. Efrain also went above and beyond in showing the Sync services and my cars features.

skushaney

Apr 8, 2013

I had a wonderful sales experience from beginning to end, with salesman and financial! Thank you! Everyone was awesome! I will buy here again next time!

51zdb

Apr 8, 2013

Bobby always provides excellent service whenever I call him about purchasing a vehicle. This is the 3rd time I have dealt with him. He always finds the type of vehicle we are looking for and at a fair price. His assistant was very helpful in explaining all the features of the vehicle as well. Mr. Montoya was very professional during the signing of the purchase documents. I recommend Bobby to friends that are thinking of purchasing personal as well as business vehicles.

1978

Apr 8, 2013

All we have own are Ford vehicles. We recommend Ford for anyone who is looking 4 a vehicle. Ford says it all....Best in Texas!

Pilarhunt01

Apr 3, 2013

I told the sales person my needs and the budget that I have to work with. Mr.and Mrs. Utley immediately work with me and show me what I need it. They had no problem delivering my vehicle to my house since I could not drive due to a car accident.Very professional and friendly.

robbipg

Apr 3, 2013

Efrain did an excellent job showing us all the "bells and whistles" of the truck. Even Synced up my husband's phone will we were there. We went in just to look at new trucks, but Sewell had the exact truck we were looking for. Efrain stayed there way past closing time to take care of us. I will be recommending Efrain to my friends and co-workers. Arthur also did an excellent job on the finance part of the deal. Explained every piece of paper we were signing. Wasn't pushy on all the extended warranties, gap insurance, etc. Explained all the advantages of each one and let us decide.There was also a man named Michael that I assume was a service tech by his uniform that went out of his way to get keys to a vehicle on the lot so we could look at the inside.Also a man named Jeff that was quite cordial and asked if we were being well taken care of.Sewell was able to get us a quick appt to get the bed liner installed after purchase. Excellent experience!!

jlconner

Apr 2, 2013

We live in Midland, not Odessa but decided to go over there and see what Fords they had on their lot. No one was outside and we found a few cars we wanted to look at so we went inside and Darrell Eastman was the first guy that we saw. He was very helpful and looked online and told us that they had some other Explorers coming in, in the next week or so and that he would call us. When they came in he did call us and to make a lo ng story short we ended up buying one that had just come off the truck about 20 minutes before we saw it. He was very helpful and so was Andrew Petersen and Arthur Montoya. We have not had the same reception in Midland at Roger's Ford nor the friendliness and I hope if anything goes wrong with the car we will have better luck at getting it worked on and making sure it is done right.

Aacosta1

Apr 2, 2013

Alex Acosta is the most knowledgeable salesman I have encountered. He is courteous, attentive and a true professional. I will definitely recommend that my family and friends go see him for their next vehicle.

timparker

Apr 1, 2013

This was the quickest, easiest new car I have ever purchased. I am really looking forward to the opening of the new facility in Parks Legado.Please note, I purchased a VW Beetle, not a Ford. However, this site does not have "VW" as a choice under the "Select vehicle brand..." question and ans answer must be given to that question in order to submit this review.

Lester814

Mar 29, 2013

This top rating was given because of Salesman Jerry Gattis in particular and Finance Manager Ramero Ruiz in a special selective part. The fact that I consider Bill King a truly good man and Friend who has sold me vehicles in the past gets him an "honorable mention". I appreciated the manner in which my concerns were handled at every turn and event. The honesty was apparent, the effort to fit my desires was handled with dignity and empathy, and in the final analysis, a price I could live with was reached. Jerry Gattis convinced me that my major concern about previous poor service and attention I had received after buying my last Ford from Sewell would not be a concern. Though I remain somewhat sceptical, I do believe that he believes things are much improved in the Service Department.My respect for Management as they volunteer and donate to Worthy Causes in my community of Odessa also bears upon my personal predisposed desire to buy from Sewell Ford. While that has nothing to do with the rating, it certainly helped in causing me to eventually fill out this questionairre.I want to point out that I am a U.S. Marine (Retired) and that I learned long ago not to loosely compliment poor work or poor personalities. Nothing changes in performance if I do that. On the other hand, good people must be recognized when appropriate to set them apart for the record. These employees above deserve every nice word I have written. Les Williams 550-6313 or Cell: 528-3759

romanleslie

Mar 26, 2013

I rated this survey great because I got good service. JD called me when he said he would and also answered all my question. He was very attentive.

jalgal91

Mar 24, 2013

Team Sewell is an exceptional team, their service is second to none. We will continue in bing advocates for Team Sewell. This is our second experience with a new vehicle purchase with Team Sewell and will definitely be our dealership in the future. Keep up the great spirit Team Sewell.

MeganMoreno

Mar 21, 2013

My husband and I had a great experience. Paul Burnett made sure we got into something we loved. Even though it wasn't what we originally went there for. We already love our Honda CRV. I have nothing but nice things to say about Adrian Rubio as well. I highly recommend Sewell Ford.

TexasNewfie

Mar 19, 2013

Polite, friendly, informative, knowledgable of the product. After deciding on one truck and taking it for a second test ride, they were very understanding when I want to switch to a different one. I switched from a long bed to short. Thus far they have followed up on things as promised after the sale.

moparmann

Mar 18, 2013

Terez was excellent. However upon delivery found out one key needed programmed and washer fluid would not work. Was told they would have key programmed but Cain would not fix the washer. Its apparent they do not check the cars before they sell them. This is my sixth car to buy from a dealer but the first used car. Will not buy a thing from sewell again. Worst car buying experience ever.

Cesar.portillo

Mar 18, 2013

Betzabel was very knowledgeable with the ford brand. He would immediately answer mechanical specifics over questions I would ask about the F150 I was thinking about purchasing. I left feeling like I had made a new friend.

ErbeiUranga

Mar 18, 2013

It was a great experience and Armando was very knowledgable about the trucks and the different options they have. He was very helpful with the process of buying a new truck.

Nsgaddis

Mar 18, 2013

Very helpful and friendly! We love our Navigator. They went above and beyond for us on this deal! Everyone we met was very friendly also!

Victoria.padilla

Mar 15, 2013

Everyone who helped us was very kind. Our sales representative, Natalie Covos, even went as far as getting my daughter and I a cookie while we were waiting (:

mona4671

Mar 14, 2013

We are very happy cuz he treat us very kind & friendly.good job Robert keep it up!!!!!!!. We will talk to our friend about ya thanks!!!!!

lkvan121

Mar 14, 2013

I had an overall great experience in the purchase of my new 2013 Volkswagen Beetle! All of which started when I didn't even have to go to the actual dealership to test drive the car. I spoke with a salesman over the phone and he in turn brought the Volkswagen to me within in the hour to my place of business and proceeded to let me drive it for the next several days with no constant pressure to buy the car. The salesman said for me to contact him "when I was ready to start the buying process, not when he was ready." This hassle free factor made the buying experience/process much more stress free and relaxed for myself, unlike my previous experience in the past with a different dealership (who I must add is now currently NOT in business as of this date). The entire staff that I came in contact with at the Volkswagen & Ford Dealership were extremely friendly and professional at the same time. My Salesman as well as other staff members answered every question I had to the best of their knowledge and if a certain fact wasn't known they didn't hesitate to find someone else with more knowledgeable experience to answer my questions (as I had an entire list). I will certainty be sure to recommend the Odessa Volkswagen/Ford Dealership to all my friends ,family, as well as myself for all future vehicle purchases. Thank You for the Excellent Service!P.S. I LOVE MY NEW CAR!!!!!!!I

Amylovebus

Mar 13, 2013

We love dealing with Sewell Ford in Odessa and Ron Newby is our guy! This was the third Lincoln we've bought from Ron (four, if you count my mother-in-laws vehicle) and we've yet to have anything other than a pleasant buying experience. Ron is always very prompt, honest, courteous and helpful. In fact, everyone we've dealt with at Sewell Odessa is always courteous and helpful! With our most recent purchase, we also dealt with Shane Dixon. Shane is a finance manager, but all the 'closing' guys were tied up at the time of our purchase. Shane stepped in and did the closing with us so we wouldn't have to wait. He answered all of our questions and got our paperwork done as quickly as he could, so we could be on our way in our new vehicle. We'll definitely be buying from them again!Thanks Ron and Shane for another pleasant buying experience!Amy & Steve B.

Brammy /Gee

Mar 12, 2013

Everyone we dealt with was very helpful and professional. I am glad we chose to do business in Odessa. I highly recommend the Sewell company.

moegy

Mar 12, 2013

Brandon and his wife where great and made our buying a used Vehicle seem easy. We live in Midland and we were trying to look at the Ford Explorer or Ford Flex and No one at Rogers Ford would help us and we even said that we wanted to test drive. So we drove over to Odessa and Brandon came up to us and asked us what we looking for and was very helpful. We looked at one Flex and he told us that he just got one traded in and showed us it. He said he would call us once it was cleaned up and checked out. He called us after the vehicle was checked out and cleaned and we test drove it and loved the vehicle and bought it. We will coming to see Brandon again for our next vehicle for sure.

bjcraft

Mar 12, 2013

We are return customers. About 10 months ago we bought a new 2012 Ford Escape from Brandon Utley (with Kara's help) and Omar Arzate handled the financing, and this month we bought a used 2012 Ford Escape from Brandon Utley (with Kara's help) and Adrian Rubio handled the financiing. Totally first class service from the entire Sewell Ford team.

PaulaJConner

Mar 12, 2013

My experience at Sewell Ford was the best new car experience I have had. Ron Newby presented the facts very well. He worked with me on payment amount. Once I had purchased the vehicle, he went over all of the mechanics of the vehicle to make sure that I understood how things worked. He called last night to see if I had any questions.

debbiebaltimore

Mar 11, 2013

Paul understood what I needed in terms of a vehicle and its price. I was able to drive away happy with the overall experience. I never felt pressured because of his low key approach. Thank you, Paul! I appreciate the whole team at Sewell Used Car.

shrock1

Mar 10, 2013

Very pleased and impressed with the customer service we received. Everyone went above and beyond to make sure we were satisfied. Will definitely recommend this dealership and its employees. Thanks again for all your hard work!

Katie Ann

Mar 8, 2013

I liked that it was quick easy and the team worked hard to help me make the best deal possible I will defiantly recommend Sewell Ford to anyone looking to buy a new or used vehicle

dsckd

Mar 8, 2013

I have purchased 3 new vehicles from Vance Lane in the past 5 years. It is always the most hassle-free experience; he gets the vehicle I want; makes sure it is appropriately outfitted for my needs; and gives me the best deal. Picking it up, the most exciting part of the purchase, is always a joy because, again, it is easy, with no confusion. Steven Lane then takes the reins and makes sure that I understand all of the new technology along with the new features on the vehicles. Without offending me, he "dumbs down" the presentation so that I feel smart and I have all the information necessary to make full use of my vehicle's features. Rather than rating Sewell, Vance and Steven a 5 - I would rate them a 500. There is no better dealership!!!

tyreona

Mar 7, 2013

I was very pleased with the dealership and friendliness of my salesman. I was also pleased with the financial manager who worked to get us the payments we needed. In the future i will definately be returning to Sewell Ford of Odessa.

Djshubert

Mar 5, 2013

We have purchased many , many cars and trucks from Brandon. Now him and his wife are a great team . Last month my husband purchased a new truck and this month he surprised me with one, of course with Brandon's help. They go way beyond when we call . They are great and always help no matter what . That's why we keep coming back .

BetsyBell

Mar 5, 2013

It was the least stressful/high pressure car buying experience I've had to date. Even though it took a while, it was worth it in the end. Plus, I love my new Escape. I only wish I would've taken a picture of my old 2002 Escape before I said, "goodbye." Thanks to everyone!

ckwoods00

Mar 4, 2013

Awesome no haggle car deal! We will definitely recommend Sewell Ford to our friends and family! This was by far our best car buying experience!

cmmartin

Mar 4, 2013

Aaron, Robbie and Adrian made the process very smooth and hassle free. This was the most simple and hassle free car purchase we have ever had.

epkemp11

Mar 2, 2013

Mr. Newby was very helpful in the purchase of my new F150 King Ranch as the sale of the truck was basiclly conducted over the phone because I live in El Paso, Texas. He was extremelyknowledgeable and thorough. His friendly demeanor was refreshing. I arrived in Odessa to pick up the truck and everything went amazingly smooth with the closing. Mr. Newby explained in great detail the functions of the truck. What a wonderful experience!!! Thank you Ron.

normahernandez

Feb 27, 2013

Over all expierence was amazzing there is nothing I would change about it . When I forst got there Terez came out asked if he could help we told him exactly what I was looking for , he took us to the vehicles and let look in side of them also explained every detail about the vehicle from in and out of it , im dont even think he missed a thing to tell me , It was great to hear just because it made t easier to decide on it as I still strolled through others and other Dealer ships , He was just so helpful on ever questions that we had . He was a very great pleasure to meet and have him as my sales guy he was fun and just made it very comfortable to work with will choosing which vehicle I wanted . Natalie the other sales also was a pleasure she did such a great job in explaing the process of going through to buying the car . I didnt really work with Andrew ,but he was there making conversation with us as we waited to get to Author to get us to our paper signing , Auther was also really great to deal with never did I feel uncomfortable through out this whole process . I been to many Dealer ships and always felt the rudness and pressure and not once did I feel that here Every one In the office was just so friendly , they all had smiles on their face and greeted us . The wait was a little long but I understand it was busy and every one was trying to get to every customer . To me it was worth the wait . I would most lickly come back and send friends and family on their next purchase . Thank you to all that made this process great for us .

Exline

Feb 27, 2013

Efrain helped me with a new F150, he was very helpfull and informative. Throughout the process I felt like he was being honest and straight forward with me and I wasn't getting swindled. He may be the first salesman I've met that I actually liked! When it came to the test drive, he wasn't pushy or trying to sell me off on gimmicks like many salesman I've encountered, as he noticed my toying with some of the features on the "Ford Touch" he guided me through it and gave great details. After I was approved for the truck Christal helped me with all the signing and financial stuff. She made everything simple and had a great personality! I kept both of their business cards to hand to friends that were interested in buying a Ford because I knew they would be in great hands with these two. I would highly reccomend this dealership and employees.

bodashuns

Feb 25, 2013

I walked in to another Ford dealership and felt like a second-class buyer. My husband said we should travel the short distance to Odessa and look into what Sewell had to offer, since we had also purchased vehicles from there. As soon as I walked in, I was greeted in a very professional manner and I didn't feel like buzzards were attacking! The two salesmen I worked with were very helpful and I didn't feel like they were pushy at all! This impressed me. I was the one buying the vehicle and I was treated with respect! Thanks for making my purchase very memorable!

Oilabs33

Feb 24, 2013

My buying experience at Sewell was very pleasant in every way. I would highly recommend the dealership to all my acquaintances. Brandon Utley is friendly, knowledgeable and very responsive to a customer's needs. His wife, Kara, was quite patient and well informed in teaching me about MyFord Touch.Your finance people were very pleasant and answered all my questions. All in all, I was made to feel a part of the Sewell family as a buyer.

augierod74

Feb 22, 2013

This is the second vehicle I have purchased since 2011 from Sewell Ford. My first interaction in 2011 was with Mario Matta. I was impressed with his knowledge of all his products and he was able to explain every new gadget without hesitation. I purchased a 2011 Ford Fusion and have enjoyed the vehicle ever since. With the need of an additional vehicle I contacted Mario again in February 2013 to purchase the newly designed Ford Fusion. Although Mario had transferred to a different area of the Sewell team, he was there throughout the entire transaction as well as follow up. He introduced me to David Gomez who was extremely helpful in getting me the best possible rate and deal and all this was accomplished without the feel of being passed on to someone else. I definitely recognized the "team" effort given to me for this purchase. In addition I would like to recognize Cristal Jordon on the closing of my transaction. She offered great protections for my new vehicle and I was extremely pleased with her kindness and professionalism. She definitely made the closing feel personable and seemed appreciative of my business. Mario, David and Cristal....Thank you for meeting my needs and exceeding my expectations... I will see you on my next purchase! Sincerely Augie

JohnWB

Feb 20, 2013

Had a great experience dealing with Sewell Ford in Odessa the sales and support staff were very friendly and professional. Jerry Gattis went above and beyond to provide great service and a frienldy atmosphere to get me the price i wanted to pay. I would recommend Sewell Ford for anyone wanting to purchase a new or used vehicle.

rwfarmer

Feb 18, 2013

I was greeted by Efrain Hernandez with a very sincere want to help me in my quest for a new pickup. He was quick to answer any questions I had. When the deal was done and time for delivery, he was through and very patient with me and my wife as we had a ton of questions. I love my new truck and would surely recommend this dealership for a great experience.

markj65

Feb 12, 2013

I thought the dealership was well maintained with a good selection of vehicles and the people were very freindly. We were in and out of dealership with new vehicle in less than 2 hrs. Thanks you!!

Daniel76

Feb 11, 2013

We were really satisfied with our over all experience. We would recommend this company for a vehicle I anybody that is looking. Not to mention our salesman was patient and very very understanding of our credit situation.

43JOANIE

Feb 10, 2013

EVERYONE WE TALKED TO WAS FRIENDLY AND HELPFUL.WE HAVE BOUGHT CARS FROM SEWELL PREVIOUSLY AND WILL CONTINUE TO DO SO.NO HASSLE. BILL KING WAS EASY TO WORK WITH AND A VERY NICE MAN.THANK YOU.

Rayalyte2012

Feb 9, 2013

Would have been nice to have gotten a little bit of a better deal on my new car but given my personal financial circumstances, I'm, for the most part, happy with the outcome. Thanks Sewell! Would not mind doing business with you guys in the future!

katnbig1

Feb 9, 2013

Aurther Montoya was a big help and will have him help us in the future. Thanks so much for helping us out. We will be back for more assistance later on for another car.

paty14114

Feb 8, 2013

I have bought my last 5 cars from Sewell Ford and have not had a bad experience yet. I have also bought all of my business vehicles from Sewell Ford. Johnny Brown is an excellant sales associate.

AnthonyV432

Feb 8, 2013

I am usually very busy and have very little time to deal with large purchases that take time. Darrell and Terez worked with my schedule and were very understanding of my constant rescheduling of appointments. They made sure I was comfortable with my choice in automobile before going through with the transaction. Andrew and Arthur were also very helpful in helping me complete my purchase and trade in. Overall, I had a good experience.

CKiker

Feb 7, 2013

The last two vehicles I have bought have been from Brandon Utley at Sewell Ford. Brandon was so nice, honest, and helpful the first time, it was a no-brainer to come back to him when I was ready for a new car. I also had the pleasure of meeting his wife, who now works with him. They both went way out of their way to get me the car I wanted, at the price I wanted. They also went through every feature of my new car and made sure I knew exactly how everything worked. I used to dread shopping for a new car because car salesmen have a reputation for being overbearing and dishonest. Brandon has shown me that there are good, honest car salesmen out there and I don't see myself ever going to any other dealership than Sewell Ford.

Fhettler

Feb 3, 2013

2nd new car that I have purchased from Sewell. Jerry Gaddis had me fixed and driving home in 3 hours... That is service!! I even took the Fusion right off the showroom floor. Thanks to all there, best car dealership I have ever been associated with. Felix Hettler

jim.ellison

Feb 2, 2013

I have never liked buying vehicles due to bad experiences with pushy snake oil salesmen. Jerry Gattis is 180 degrees opposite of this. We found him very friendly,obliging, patient, and extremely knowledgeable about every aspect of the vehicles we looked at. He's the kind of person anyone would enjoy being friends with and we look forward to buying our next vehicle from Jerry. Jim and Melba Ellison

gwjones

Jan 31, 2013

From the time I pulled into Sewell Ford I was met by Efrain who took me to the trucks I was looking for, told me the pluses and the minuses on the trucks I looked at for the application in which I would be using my truck. When I saw the truck I was interested in Efrain took me inside and told me all the rebates and savings available and even figured the price I would pay with a close estimate on my monthly payment. Efrain went ahead and did a credit check and had the monthly payment figured out before I left. He did not pressure me to go ahead and make up my mind at the time, knowing I had other places to look and prices to compare. Went to Rogers Ford in Midland Texas who told me they could beat Sewells prices, but when I told them the price Sewell offered me they told me that that was a good offer and they could not beat it. I also did Consumer Report new car pricing which they tell you what the dealer pays for the vehicle and what they pay for all the extras. After doing all the math and coming up with an offer I could make to Sewell, Sewells price that was offered to me was already at that price, so I didn't even have to negotiate a different price. I waited several days before making up my mind to purchase this truck and called Efrain and setup a time to come in and do the paperwork. Christal handled the paper work and was very experienced in what she did. Very friendly with you while she printed out and explained each piece of paper work while you sign and intilize each piece. Everyone was very friendly and no pressure to try and get you to buy.

MaryWard07

Jan 31, 2013

Ron Newby was very informative and helpful. I greatly appreciated his customer service. When I spoke with him over the phone about what cars I was interested in, he made sure he had them all out for me to look at and was very informative about the car on the test drive as well as after purchasing the car on how to set certain features on my car. Overall I am very pleased at the service provided by these individuals and to know that Sewell has loaner cars for when your car will need to be worked on. GIven I was skeptical at this, the were very assuring and went as far as to put this in writting. Thank you for your customer service.

wayne.stewart.5832

Jan 29, 2013

Very good experience. Staff able to meet my needs. Very knowledgable about the vehicle I purchased and very willing to work with me on the price.

Amyloup

Jan 29, 2013

Couldn't ask for a better experience. I appreciate the time Ron took to make my decision easy. Nice guy. Great service! Highly recommend this dealership over any other in the area.

Diana Ray

Jan 27, 2013

I was extremely comfortable discussing what I was wanting. Everyone was friendly and helpful. I had stated that I wasn't in any hurry, just whenever he found it. In no time, I was driving off in my "new" expedition. Brandon continued to be helpful after the sale which says ALOT! Thanks Sewell!

lsanchez0408

Jan 26, 2013

I went to Sewell looking for a used car that was reasonably priced and I needed it to be in my budget range. Paul helped me make that happen! He was a great salesman and never pushed me to get something that I didn't absolutly love. He lisented to what I wanted and the end result was a car that I am completely satifsifed with! Im giving a great review because I got great service from a really great salesman! He was funny too! lol! Thanks Paul!=)

nickandshanna

Jan 25, 2013

This is the third car we have purchased from Cindy at Sewell. She is always helpful, and is very knowledgeable of the products she sells. She always follows up with us and makes sure we are satisfied with our purchase. We will continue to do business with her for our future vehicle purchases.

Rgalindo15

Jan 24, 2013

My salesman was the most polite and nicest guy I have ever been helped by. Ford needs more people like him, he was also real knowledgeable regarding all the vehicles I was interested in.

RROGERS559

Jan 23, 2013

Great experience overall. This is my first Ford, always bought GM vehicles in the past, and will be buying them Ford's from now on.

Sanddriller

Jan 22, 2013

We have purchased a vehicle from Sewell Ford before and trust their business. They are always friendly and willing to help the customer. Sewell also has a good friendly and fast service department.

Jason roberts

Jan 22, 2013

2nd time to buy with Paul. Enjoy working with him. He has always been helpful, even when we were "just looking". I like his "no pressure" sales approach.

Wilhite_brian

Jan 21, 2013

The service was good. They found my truck in a quick timely manner. Ron Newby was very friendly and knew how to be very reasonable . Overall my experience was very good!!

helgah

Jan 18, 2013

I have given the rating that I have simply because I am very pleased on how my purchase went! It was a simply negotiation process, Jason was very pleasant and patient. People tend to only rate something when things are bad, but it is my thought that we should also rate things when a job is well done.Thank you for serving me so well! Much appreciation!

Fmccrea5

Jan 15, 2013

By far this was the best experience i have ever had when purchasing a new vehicle. I got exactly what i wanted for the price i wanted to pay and it didnt take all day

hunt214

Jan 14, 2013

We are pleased with our new car purchase. I like the inventory selection that this dealership has to offer. WE have purchased from this dealership in the past and will continue to do so.

Bambootiger

Jan 13, 2013

We have only bought one other car from a dealer, and our experiance with Sewell Ford Lincoln was better than our previous experiance, though we liked that dealer also. The staff was very helpful and knowledgable and quite friendly. I am telling my friends about our positive experiance so that they can have a good idea where to go when they need a car.

happyhappyhappy

Jan 11, 2013

HAVE ONLY BOUGHT CARS FROM SEWELL FORD FOR THE LAST 33 YEARS. ALWAYA A PLEASURE LIKE DEALING WITH KIND FAMILY

slwider

Jan 10, 2013

Excellent experience, Fabian did a wonderful job as well as the finance department! When I have additional vehicle needs, I will definately be visiting with Fabian again!

sandycamp

Jan 9, 2013

I have purchased vehicles from Sewell Ford in the past and I have always had a good experience when I've been here. Everyone is nice and I feel like they are trying to help me get the best possible deal. I also appreciate the christian atmosphere. JD Granado did a great job and I will tell all of my clients to go see him. Thanks for being a positive influence in our community!

dwiley

Jan 9, 2013

The sales team at Sewell were great to us on the purchase of our truck. They took their time to show many anything that I wanted to see and they never pressured me into anything that I didn't want to do. Robert Flores was outstanding and was very patient with us. We received service and a price that was above outstanding. Dealing with Sewell was a pleasant experience.

jay hughes 30

Jan 8, 2013

i give this review a 5 because jerry is a very good person he knows what he is doing and very smart. he also understands people and knows what they want and he dosnt push people to buy what they dont want he lets the customer make the call thats BIG in my book. The service that jerry gives is awesome this goes the same for christal jordanThanks Jay and Chrystal Hughes

Rhawins3710

Jan 8, 2013

Overall good experience. Knew what I wanted and was able to get the vehicle quickly. Was pleased with the customer service I received at Sewell ford.

DeidreaPayne

Jan 8, 2013

Mr. Newby was excellent, very friendly and knowledgeable about the Expedition. He was very helpful and accommodating to a woman that had a hard time choosing.Also, Arthur Montoya is very professional and did an excellent job, all while considering our time.Third purchase from Sewell...you have a long-time customer here.

Pdt2551

Jan 8, 2013

Great people friendly and helpful couldn't ask for more from a sales team. I will refer friends and family and purchase my next vehicle there.

bdashotgun

Jan 8, 2013

I was looking for that "one truck"... Aaron and Robbie helped me find it. HAPPY BIRTHDAY to me! Thanks guys, I'll definitely be back.

bivinsjan

Jan 7, 2013

HAVE ONLY PURCHASED CARS FROM SEWELL FORD FOR THE LAST 33 YEARS. FRAMCO IS A AWESOME PERSON, HE MAKES BUYING A CAR A PLEASANT EXPERIENCE. VERY HELPFUL, PATIRNT AND KIND. FRANCO,CHELSY AND ROMERO ARE A GREAT TEAM.

mslevario01

Jan 5, 2013

Thanks for working with us and staying within our budget.It was a pleasure to work with you all and I will be recomending Sewell Ford to my friends and family.

esquivel4

Jan 4, 2013

sewell ford worked great with us.. we knew we were really upside down and they worked their hardest to get us in a new vehicle.

iblocker

Jan 3, 2013

Great service! Josh and Omar made me feel very comfortable and confident in my purchase. I will definitely recommend Sewell preowned to friends and family.

cherylsellars

Jan 3, 2013

We always have enjoyed dealing with Bobby Schwarz. Everything moves smoothly and we are always given great service. He also takes the time to listen to our needs. Heather spent much time showing us all of the new technology in the car and connected my phone.

customer79762

Jan 3, 2013

Had to haggle a bit to get the trade in value right, but it was good in the end. Very busy dealership - especially since it was New Year's Eve. Good experience and Brandon is a great help.

mrfusilier

Jan 2, 2013

A very friendly dealership. I have done business with Sewell Ford and Vance Lane for many years. They always give me excellent service when I walk in the door.

ron_prichard

Jan 1, 2013

It is very rare that I would rate a car buying experience as great, but the people named above certainly achieved it. The only reason I rated the "Price" question as good, is that I will probably never be satisfied that I paid the least amount possible for a vehicle. My initial experience with David Gomez was possibly the best sales experience I have had with a car salesman. (The 2nd best experience was with Omar Azarte a year ago). I had researched the F-150 quite extensively, as I have owned 4 Chevrolet 1500's in the past (most of them bought from Sewell-Crane). I was convinced that Ford has finally outdone Chevrolet with the F-150, and David answered every question and concern that I had. He listened to what I wanted in a vehicle and led me to two choices on the lot. He certainly paid attention to what I was saying, and made my choice extremely easy without all of the "salesman BS" that irritates me. It should be noted that I have walked out of a salesman's office numerous times because they failed to listen, failed to negotiate fairly and kept up the BS that was unnecessary. David and I came to an agreement in very little time and I was able to go back about my business as usual. He certainly earned another shot at selling me another vehicle in the future.The next step in the process was a pleasant surprise as well. I should note that I have also walked out on a few deals in the past at this very point due to an arrogant egomaniac called "Business Manager". And, I have never even considered going back to those dealers again because of it. Christal Jordan is as pleasant and refreshing a "Business Manager" that I have ever dealt with. She was respectful, courteous and professional. She even sold me three additional options that I have not ever considered in the past, and I didn't even feel as if I had been "taken". It is because of her positive experience that I will return to Sewell Ford again.I also met the manager of the truck accessories department (Johnny) regarding the different options for bed covers. He also made sure that my new truck got the bed liner I wanted before I signed the paperwork and picked up my truck. He was very helpful and informative with all of my questions, and very respectful as well.And lastly, Mario Matta very faithfully showed me all the details inside the new truck and how to operate the many features. He also called me two days later to make sure I was comfortable with the truck and it's features. Had I not already been somewehat familiar with the options on our 2011 Explorer, Mario would definately be a great source of information and help with all of the gadgets on this truck.It was apparant that all of these employees know thier respective jobs very well, but have one other aspect lacking at other dealerships: pride. It appears to me that they have been well trained and have been given value to thier positions in the company. I suspected this from the TV commercials that I have seen from Sewell Ford, where the employees are emphasized and not vehicles. The vehicles sell themselves; but the employees are the ones that make Sewell as successful company. It was a great experience and I will look forward to it again in the futue.

Wbruce1955

Jan 1, 2013

Josh was great- so helpful. He wanted us to get the vehicle that would fit us, not just to buy something Robbie was very knowledgeable . I hate buying cars but this experience was painless.

anchondo_a656

Jan 1, 2013

Besides the convenient price, the good possibility of financing with all the different lenders, and the nice cars, the customer service at Sewell is what really set them apart. Very genuine, friendly, caring. Excellent with the follow-ups. I feel I have a lasting relationship with this dealership.

ln14

Dec 31, 2012

This dealership was great. I originally tried to buy out of town and the dealership was so horrible I cancelled what I was doing and called Sewell. They matched my price and got me in to a truck within 72 hours. Highly recommended.

TTechDC

Dec 31, 2012

Brandon Utley and Adrian Rubio did an excellent job of loacating us a vehicle and getting everything setup to purchase it. I am very impressed with Sewell's customer service! Very professional!!

Obidane

Dec 27, 2012

I went to the dealership after a pretty specific car. Even though they didn't have any at the dealership, they found the closest car possible to what I wanted and had it trucked down to me. They were friendly and helpful throughout the process of getting my new car.

richarjr

Dec 27, 2012

Everyone was very friendly, curtious and helpful. The transaction was quick and easy. I thought the pricing was very fair and was very pleased with my trade value.

MASON WRIGHT

Dec 26, 2012

VERY FRIENDLY AND HELPFUL IN MANY WAYS. EMPLOYEES MAKE YOU FEEL WELCOME AS YOU WALK IN THE DOOR. THEY DO NOT HOUND YOU LIKE OTHER CAR LOTS.

Jemkom

Dec 23, 2012

Very nice people to purchase vehicles with. We have have quiet a few and the sales department have always been helpful. Service department is ok nothing special .

fay palmer

Dec 21, 2012

One of the best buying experiences we have ever had in buying a car.Everyone was friendly, helpful and listend to what we wanted and did not pressure or try to show us anything thant we did not want, just accomadated us in what we were interested in. Thanks Swelle Ford for a GREAT car buying expwerience

jcraig5096

Dec 20, 2012

Searching for a good pre-owned vehicle as a surprise to your daughter is not easy, especially when you need to satisfy a young adult's tastes as well as the need for safety and economy - Scott, Brandon and Cain made it happen!

Edward-Saldivar

Dec 20, 2012

I have purchased many vehicles from this dealership. I am familiar with the personell and when I enter the dealership I feel like I'm among "family".

MomOfNatalie

Dec 19, 2012

I dreaded going to look or buy a vehicle, but Josh did not pressure me or make me feel like I had to buy. He did an excellent job.

mwaterboy06

Dec 18, 2012

It started out a litle slow but then I was being pushed by my old truck. After Robert figured out I was serious he jumped on it and called me in. I enjoyed not being mauled in the beginning when I walked onto the lot and then casually got to figure out what I really wanted Christal I believe did an excellant job of getting this pushed through and I am very pleased with the new truck

kevinandmarcy

Dec 18, 2012

We had wonderful service and the guys were very helpful. We will definitely go back to get another car with them. If you want a great and easy buying experience go see them!

bnerogers

Dec 17, 2012

This is our 5th purchase from this dealer. It is always a pleasure to work with the friendly salesmen and the finance department really does their best to find us the best deal.

Dave94

Dec 17, 2012

Great customer service! Very friendly and helpful in trying to get a good deal for the customer done. Overall, very good experience and would recommend this dealership.

ljjdstuart

Dec 17, 2012

Everyone went above and beyond what I was expecting. They don't pressure you into something they want to sell you. They help find the right vehicle for your needs and in your price range.

JillNajera

Dec 17, 2012

This dealership and it's employees helped me beyond their means. I first went out of town to find a vehicle but the sale didn't make so I came back here and my price was matched, plus some.

no1fanno24

Dec 15, 2012

Johnny Brown showed us exactly what we wanted. He spent more than enough time with me to show me everything about the vehicle to make sure I was comfortable with it. We would recommend him and Sewell to anyone we know that are interested in buying a vehicle.

Zackb232

Dec 14, 2012

Very satisfied would recommend him to other people that I know looking for a used or new car very professional and takes good care of his customers.

Beth Richardson

Dec 13, 2012

Just want to say thank you to Sewell Ford and the guys that assisted me. Everyone was friendly and very helpful. I love my new Explorer.

Speek

Dec 10, 2012

Everyone I dealt with was extremely nice and helpful. They made sure I understood everything about my purchase and answered all my questions honestly. Thanks!

Triniteej

Dec 9, 2012

I think Sewell is the best dealership to buy a car. Sewell is very professional and I love everything they stand for. Sewell ford is friendly and always puts the customer first.

cmtone

Dec 8, 2012

I had already done some research on Auto Trader. I had driven a Toyota Camry in June at a Killeen dealership and just fell in love with it. I had set an appointment with Aaron after visiting with him on the phone on Thursday evening. When I met him at the previously owned side of Sewell Ford this morning, he gave me some info about the vehicles on that lot. I told him my situation (career change, current car issue, etc) and we walked across the street to the lower end vehicles. I saw the 2009 Toyota Camry and looked at a few others, but already knew I wanted a Camry. He was not aggresive, but gave me all the info I needed. We visited and he took my info. He gave me an estimated quote which was a little too high. Before I left, he introduced me to Cain. Cain asked me if he could get the price down and financing where I needed it, would I buy the car? I wasn't sure he could do it. Aaron called me about an hour later with great news. We set the appointment to make the deal at 2 p.m. I purchased the car! I thought it was pretty cute that as I walked out the door after signing the papers, Cain announced over the loud speaker - Congratulations, Chere Tone on your new purchase of a 2009 Toyota Camry. I was standing on the porch of the sales office. I screamed - Yay! That's me! A few other customers just laughed with me. Great experience! Thanks!

tbltx

Dec 6, 2012

Just to let you know, Josh Phillips is one of the best sales peoplle we have dealt with. He is not high pressure and He has the customers best interest at heart. I have always dealt with Bobby Schwarz, whom is also a great friend and salesman. On Saturday, Bobby's day off, we met with Josh. An excellent experience from start to finish, even though my son hated to wait till Monday to get his car. Drove his mom and sister nuts on Sunday.

BuddyFloyd

Dec 5, 2012

I called Johnny Brown and asked him to look for a particular vehicle. He found me some choices without delay, one exactly right. He is punctual and reliable, always responds as he says he will. I will deal with Johnny Brown for future purchases - he always provides an exceptional experience.

clifford.teel.98

Dec 5, 2012

Very friendly but proffesional. beat competiters by a large margin.I would definately recomend Sewell and Franco to my friends or to anyone! Great Job, I am very satisfied!

mavc

Dec 4, 2012

Everyone was very friendly and helpful. The saleperson answered all my questions, and has been following up to see if there is anything else that I need. I enjoyed the experience, I did not feel pressured at any time. Everyone was very courteous and attentive to my questions and concerns. I feel blessed with my new truck, and am enjoying it very much.

fishingchiro

Dec 4, 2012

I had a very pleasant experience in purchasing my new ford F350. The sales consultant and management team were professional and gave me a fair trade-in for my Chevrolet Corvette. The sales manager worked through the rebate options with me to offer the absolute lowest monthly payment from all scenarios. My salesman went over every option the truck had so I knew EXACTLY where to find features and how to operate my new truck. The salesman even called the next day to insure I wasn't having any operating difficulties! The lady in charge of finance that handled my paperwork was very professional as well, she explained all available programs to me along with their costs. Finance had all paperwork ready for me when I arrived at my appointment time making this a very smooth purchase. On another note that may skip the casual observer, my truck was spotlessly clean at delivery and full of gas.Very nice job from the entire team!!! (My apologies for not remembering the sales managers name)Dr. Thomas S. Crawford, DC, DACNBOdessa College

Joshuwa

Dec 4, 2012

Sales & finance persons were more than willing to go above & beyond to meet our needs in the purchase of our two vehicles. Was a very pleasant experience and will be a future customer.

LESLIEMAJOR

Dec 3, 2012

THESE GUYS WERE AWESOME, THEY HELPED IN EVERY ASPECT POSSIBLE. GOT ME THE BEST DEAL FOR THE RIGHT PRICE. THEY WERE VERY FRIENDLY AND KNOWLEDGEABLE ABOUT MY VEHICLE. THEY HAVE RECRUITED A LIFE LONG CUSTOMER FOR SURE!!!!

cdenisea

Dec 3, 2012

I really enjoyed working with Terez. He was very helpful and patient with all of my questions. He was honest and entertaining, we had great fun.

briannagoodwin

Nov 29, 2012

Arthur Montoya and Don Holdridge got me into a new car. They were both very nice and actually care about their customers. They gave me a great deal on my first car. They informed me that if I had any problems they would be there to help me out. I would recommend working with these gentlemen.

George Yeilding

Nov 28, 2012

My experience with Sewell was enjoyable. Aaron is the most professional and nicest salesman I have ever dealt with. His product knowledge is outstanding. Omar was also very helpful and professional. I have already recommended Aaron to a close friend that is looking to buy a new pick up.

mblair04

Nov 27, 2012

This was the easiest car buying experience I've ever had. Everyone was completely transparent throughout the entire process. Everybody that I encountered was friendly and polite even though I showed up close to closing time. I went in convinced that I wasn't going to find a good deal in Midland/Odessa and assumed I would have to go to Dallas or Houston to get what I was looking for. Thankfully, I was mistaken and was able to get exactly what I wanted for a great price right here in town. I would recommend Sewell to anyone looking for a vehicle.

Gradysee

Nov 27, 2012

Johnny was very helpful and informative. He helped get me the trucks I wanted and with the set up of the sync. Wouldrecommend him to anyone looking for a new vehicle.

santiarj06

Nov 26, 2012

Terez Lyons was the bomb diggity when it came to assisting on my wants and needs in a vehicle. First of all, what impressed me from the beginning was that he first listened to what my specifications of a vehicle what we needed and what my expectations were. Now, that is a sales consultant, he "listened"!Terez was very friendly, never gave any excuses or BS about anything. Terez worked very hard with a smile on his face in order to find the exact vehicle specifications we were looking for. He made it very possible and comfortable for me not to think twice about the decision I made to visit Sewell Ford. Terez made my visit so comfortable and easy. He was there at every step of the way, and explained in plain old fashion lingo, every processed step to purchasing our vehicle. I would not hesitate in recommending Terez to any of my friends and family members when comes to consulting on the purchase of a vehicle.Cain Quintana made my wife and I very comfortable in his office that any questions he asked us we replied at ease with no worries at all. Cain Quintana was the second person that I met that day that listen to what and how we wanted the financial process to work for us. My wife and I was never stressed about anything which made the visit spectacular. We were so excited that we were on our way to purchasing the vehicle of our choice and needs, especially for my family needs.One thing for sure Cain Quintana understood our financial budget, and he worked very hard to meet our financial budget. That is why I would not even think twice about recommending Sewell Ford to any of my friends or family when looking to purchase a vehicle.

perello24

Nov 25, 2012

Efrain and company went above and beyond their abilities to ensure we eventually came home with a new truck. Both salesman and finance manager were understanding to our needs and past experiences and troubles. We wanted a Ford...and that's just what we got...a NEW FORD!! Efrain even went out of his and mailed back pictures of our kids we had left behind in the vehicle we traded in. Very thoughtful!!

molinar1460

Nov 25, 2012

I was very happy with my purchase and was given excellent service by Terez Lyons, he was very helpful and knowledgeable. I will recommend this dealer and salesman to my friends and family.

medcat

Nov 20, 2012

My wife and I were greated with a "no pressure" feel and a willingness to provide whatever service we needed. We were afforded the means to make a good decision and the time to consider our choices. We were comfortable with the answers to our questions and believed the knowledge of Mr. Gattis was accurate/dependable. Any questions unable to be answered were followed up on immediately and options considered were reasonable. No real haggling was encountered and the deal was made with no stress. Time was taken to teach/overview the basics of opperation related to the vehicle and this was appreciated. We can not think of any negative aspects with the visit and we certainly had reservations about new car shoping.

msberta

Nov 20, 2012

Johnny was very helpful finding us the right car for the right price. Very straight forward and personable. Great Buy. Love our 2013 Ford Explorer.

B J HENDRIX

Nov 19, 2012

VERY PROMPT TO GET BACK WITH US, QUICK TO PLEASE AND BE SURE WE RECEIVED EXACTLY WHAT WE WERE WANTING TO BUY. RETURNED PHONE CALLS VERY PROMPT, WANTED TO KNOW IF WE NEEDED ANYTHING . EXCELLENT PEOPLE TO WORK WITH, JUST LIKE YOUR COMMERCIAL SAYS. HAVE A VERY BLESSED THANKSGIVING.

danderson1963

Nov 18, 2012

Fabian Salazar went above and beond ti get me into a vehical. H worked for 3 months to make sure I was in a safe and afordabl suv

nykiornelas

Nov 18, 2012

From the very beginning I felt very comfortable and at ease with this dealership.I did not feel intimidated whatsoever. They were sincere. I did not get a fake smile just so they can make their quick buck. It felt as if though Mr. Felix was actually interested in making me happy. And it worked!! Great service and will definitley recommend this dealership/dealer to my friends and family. In fact already started!

JeanMolina

Nov 17, 2012

Everyone was very nice and took extra care and time to make sure we were happy with our car. We will definitely go back when we decide to purchase another vehicle.

TTechDC

Nov 16, 2012

Brandon & Cain did an excellent job of helping us find the right vehicle and making sure we were 100% satisfied. Extremely impressed with their customer service!

kerrienvictor.mcwilliams

Nov 16, 2012

Wonderful to work with! She took care of all of our needs in a very timely fashion. I recommend Cindy to anyone seeking to buy a vehicle.

vrobey

Nov 15, 2012

I found the staff to be very friendly, helpful and informative and made for a pleasant experience and would definitely recommend to someone else for their future purchase.

andreadell79

Nov 13, 2012

My husband bought his new truck from Betzabel and knew he would be a good choice to help me with finding a new vehicle. We apprciated his direct and honest manner.

nanny55

Nov 12, 2012

We were very pleased with Terez Lyons...he was very friendly and helpful to us on our new car decesion. We would recommend him to friends and local companies whom were in need of a auto.

BethHenry

Nov 7, 2012

Sewell will always have my business because they continually go above and beyond to make sure the customer's needs are met. We have purchased many cars over the years with them.

Chad Patterson

Nov 6, 2012

Great sales team. They gave me a good trad-in for my vehicle as well as a good sales price on my new F250 truck. I will be back on my next purchase.

hcontreras

Nov 5, 2012

I like the way JD work whith me not just trying to sale a car but looking what was best for my family,and very profesional on his work,i like that he wasn't annoying by calling to much, i feel that he understand my situation at work, and thats what it keep me wanted to buy from him not another sales man, i did went and chek at different car dealers and i did not like the other sales man they were not profesionals, thank JD. Cain Quintana treat me like a friend and i feel comfortable dealing with him i never have somone that make me feel good specialy when signing the contract,he make me me feel that i make the right choice, i whant to thank u guys for make it happen u guys deserved a good bonus.

Mommyshalo

Nov 3, 2012

Brandon and his wife Kara were WONDERFUL to work with. Out of all the vehicles I have bought over the last 15 years at Sewell, I think they were the most helpful.

wemorrow

Nov 3, 2012

We we were very pleased with our new Ford Edge. The did not have the one my wife wanted in stock but found it for us. We got it in a few days and it was what we wanted! Bill Morrow

twodoggs

Nov 3, 2012

I live in Midland and own a small business, I have several work trucks that need repairs from time to time, the service at Sewell is what brought me in. I met David Gomez on a visit and really enjoyed not being pushed. My business is growing and we plan to buy more vehicles from David. I will recommend family and friends to him. David is an asset to Sewell Ford.

Texxass

Nov 2, 2012

My thoughts about buying a new/used vehical was terrifying! Thinking the worst, from my past experiance! I arrived on the lot and expressed to JD "sales man" I'm not in no hurry or rush to buy, To my amazment he didn't pressure me at all. 10 days later on a Sunday ,one vehical caught my eye. Lot was closed. I tex JD and gave him all my info w/downpayment amount and trade in info. Being a Truck Driver it was hard to be their to communicate in person, but JD made it so easy that it was a pleasure to work with him. It was only 2 days later that i was in my newly bought vehicle with No hassle , No bartering, No bickering on price! It was a great deal that could not believe or couldn't refuse!They advertise, Family oriented, It is!Thanks JD and Thanks Cain for making all the paper work so easy, even after our title problem. 100% Satisfied! I Love my newly bought vehicle !Thanks! Your friend Abel M.RoblesP.S. I'll BE BACK!

joe luera

Nov 2, 2012

We have been doing business with Sewell for years and have purchased 2 other vans.This puchased was for 3 used vans and they were all in excellant condition!!!!Joe Luera

david.deutsch.773

Oct 31, 2012

I walked in the door and told them what I wanted and they made it happen in a timely manner. Really impressed with the response on trying to find the truck that I was looking for and how well they took care of me.

clduke81

Oct 29, 2012

Jeff, Cindy, and Christal were extremely friendly, pleasant, and quick. They got us exactly what we wanted. We were in and out of there in a timely manner. Excellent service!! They also explained to us, in detail, how to use the vehicle.