Used Cars for Sale at Shottenkirk Chevrolet in Quincy, IL

Russell

Dec 2, 2015

So far with our Purchase of a 2015 Silverado 4x4 The experience with Shottenkirk has been an very good one . Everything went smoothly with setting up the first maintenance and oil change .

John

Nov 27, 2015

Trina in service was EXCELLENT! She told me that she would find out about my recent purchase for a part that failed and as promised I received a phone call that very next day. Shottenkirk made it good and I'm very very pleased.Thank you,John Niekamp

Jerry

Nov 22, 2015

I took my car in for an oil change and 20minutes later I got a call that it was done. It doesn't get any better than that.

Sherri

Nov 19, 2015

Greg the service manager went above to help get my auto covered under warranty. It is so nice to have someone to look out for your best interest. Trina, and Rick are always helpful and extremely customer friendly.

Chevyfam3

Nov 10, 2015

Fine salesmen, made my overall experience fine. Sales manager Bree - terrible. I don't take kindly to being talked to like I am an idiot.

Rick

Nov 5, 2015

Dropped off truck. Was given a ride to work and truck dropped off at my work when finished. Excellent service. Also very friendly and nice to deal with.

John

Nov 2, 2015

I like that we are greeted at the door. Once we gave our name the associate directed us right to Rick who had the paperwork ready. The personal touch does matter.

Dennis

Oct 30, 2015

had oil changed, tires rotated, needed new battery & windshield wiper blades. This time they did not find anything major with car as they had previously

Bobbie

Oct 28, 2015

People in the service department are very nice. Trina is always on top of everything, she knows me very well. I always recommend for people to use shottenkirk's service department.

John

Oct 26, 2015

My Silverado truck was in in for oil change and tire rotation which were handled on time, very quickly and professionally done.

Mark

Oct 25, 2015

Sit back and relax at the dealership!Oil change and tire rotation and they found something that was broken and fixed that also!Out in no time!Great job Shottenkirk!

Richard

Oct 25, 2015

I had a problem on Saturday morning with the power steering on our 2009 Malibu. I took it in Monday and the part came in early Tuesday. I had my car back by noon on Tuesday. The staff is friendly and professional.

Richard

Oct 14, 2015

You can't beat the service from this dealership and salesman!! Truck was picked up and delivered and all opportunities handled professionally!! Thanks

Kevin

Oct 11, 2015

Service was excellent. However, scheduling an appointment was a bit of a problem. I had to call four times and leave a message twice. Other than that my experience with the dealership has been outstanding.

John

Oct 10, 2015

Phil Crook is the reason this place is the best! Kris Stone is outstanding! The remodeling is looking great too

Linda

Oct 8, 2015

Friendly and quick. Really appreciate the service of dropping me off at work and return pick up. My short wait included being entertained with coffee and donuts and I took special note of your advertising which highlighted your service department. I loved the fun way that your expertise and years of service of employees was presented. Kudos to whoever is your advertising agent. I think it should go nation-wide. Can't wait to see future additions to this kind of advertising.

Debbie

Oct 7, 2015

This the 4th vehicle my family has purchased there. Love Chevy but also love the attention to detail Shottenkirk gives us.

Jeffrey

Oct 3, 2015

Rusty did a great job going over my options in selecting my Equinox. Also was very helpful setting up and showing me everything from bumper to bumper when I received it. I felt my satisfaction was a high priority. I thank the entire staff involved in making my experience a pleasant one.

Tim

Sep 30, 2015

My vehicle broke down over the weekend. Trina did a great job of working my vehicle in and repairing it the same day. Great customer service!!!

Timothy

Sep 26, 2015

I love it , this is my 2nd car that I got from u guys and u still do a great job on finding truck / cars for everyone's fit .

Larry

Sep 16, 2015

Everything went extremely well throughout the purchase. Coming down from Northern Illinois, a lot had to be done remotely in advance over the phone and via email. Bob Tierney and Andrew Scott took care of everything and made the entire experience enjoyable with no surprises .

Mary

Sep 14, 2015

Called the service dept around 6:45 AM - told them I had a headlight out and needed to have it fixed - was told to drop my car off and they would take me to work. I was taken to work and they had my car back to me before 10:00AM.

Lisa

Sep 12, 2015

I always enjoy my experiences at Shottenkirk because everyone is so friendly. Everything is taken care of in a timely manner and any questions I have are answered.

Steve

Sep 11, 2015

I've had nothing but great service from Shottenkirk Chevrolet in Quincy. Service writers are all friendly, always greated with a smile or hand shake. I would and have recommended this service dept. to anyone.

Marvin

Sep 11, 2015

My experience with the service staff and marketing was remarkable. They were so helpful and knowledgeable. My truck is a 2004 and I had not had any trouble with it until recently. I was very impressed with the speed and accessibly to the service department in completing my repairs

Nona

Aug 18, 2015

I had a brake repair a couple of months ago...your service department is the best!i Then about a month ago I had problems with my AC and your people were able to clean up the unit and got it working and did not charge me! How great is that! But that is typical of your service department. Manager Rick is always there with whatever help I need. Your guys are a 10!!

Bennie

Aug 13, 2015

Couldn't ask for a better sales person{Jeremy Platt}.Finance officer was great also.This was second truck i bought there and the most beautifulest one.Love my new Colorado LS-Red Rock Mettalic.Crew Cab.

John

Aug 13, 2015

It was a really great experience. Ben in Parts Dept. was able to order hood deflector and wheel well housings within a few days for me to see. Trina was excellent in getting me an appointment on Wednesday of this week to have them installed. She made arrangements for me to be taken to work and also have my truck dropped off at my place of work when finished. Your shuttle driver, Don Colvin was quick and very courteous in getting me to Gardner Denver the morning I dropped my vehicle off, plus getting a cup of coffee before leaving your shop. Accessories were installed perfectly and having your delivery service made it even better. All in all it was a great experience and your staff went above and beyond in meeting my expectations.

Cynthia

Aug 9, 2015

My purchasing experience was great because of my salesman, Josh Henderson. He knew his cars. Specifically, the Chevrolet Trax I was interested in. During the test drive he had me drive on several road surfaces (i.e. city streets, highway, even a road with uneven surface.) He thoroughly explained EVERY feature in and on the car. It was a pleasure to have him impart all his knowledge. He also helped set up the radio, onstar, etc. At first I was not overjoyed about the color of the car: Deep Expresso, but it has grown on me and now I have had many compliments. My only negative experience came when three different managers tried to get me to purchase the extended warranty when I specifically said NO! I did not like that "tag team" atmosphere.

Carolyn

Aug 8, 2015

I entered the dealership and was waited on right away. Directed to the waiting area where several chairs are for customers -- very comfortable chairs by the way. The wait was minimal time and the person who came to tell me my vehicle was done held the door and directed me to the payment window.

Kevin

Jul 9, 2015

Our experience was superb- easily the best we've had purchasing a new vehicle. From Lonnie Foust on throught to the gentleman in finance (sorry, his name escapes me at the moment), the entire process was professional, seamless, warm, and inviting.

Dennis

Jul 3, 2015

Had engine leak. Took in to be checked on Monday & was told would be done on Tuesday. Then on Tuesday was told it would be late Wednesday. Was without transportation for 2 1/2 days Trina was very nice & good to work with

Randy

Jul 3, 2015

The service department did a excellent job from getting my pickup in to repairing the problem . Would highly recommend Shottenkirk Chevrolet

Lisa

Jul 2, 2015

Along with the usual great customer service, I had the opportunity to get a free manicure! What a nice surprise!

Dennis

Jun 25, 2015

Just seems like when I go in for oil change they find something else wrong. I am a widow so hope they are telling me truth!!!

Dave

Jun 23, 2015

Check up and oil change scheduled and confirmed. Shottenkirk drove about 45 miles to my home to pick up car and returned it the same day. Shottenkirk employees were very considerate and the regular maintenance was done in a timely manner. When I scheduled the regular maintenance, I made them aware of paint pealing from the front bumper and dealership said they would have to send it to another shop to be repaired. They said the "body shop" person would be calling me. It's been 3 days and no call. Therefore, I have no any information regarding the paint pealing issue yet.

Justin

Jun 21, 2015

Everything was spelled out before hand and when the repair took longer than expected they comped me the extra time. I also bought this vehicle from them too. Rusty was/is an excellent salesman.

Willett

Jun 14, 2015

Very accomodating. Very courteous. Prompt and responsive.I was a little bit in a bind. Shottenkirk made the extra effort to locate and obtain a part for my vehicle. All work completed in one working day.

Kelly

Jun 10, 2015

Lonnie Foust is a great salesperson. I have bought several cars from Jim and I have always been satisfied. The service department is fantastic as well.

Rachel92

Jun 8, 2015

I bought a 2006 Chrysler 300 limited edition from the shottenkirk chevy dealership in Quincy Il at the beginning of February 2015. Since 1 week and 3 days after we purchased the vehicle it had been in the shop to have the transmission fixed 3 times. The warranty is only for 100,000 miles and its pushing 94,000. So since we have given them 3 times to fix it we decided they should make it right since they sold us a junk car.....a $10,000 junk car I might add......going through this dealership has ultimately been the worst decision me and my husband have EVER made....my cars been in the shop over a 30 day period all together. I like Greg in the service department, no complaints with him he was very kind and HONEST!! After trying to contact everybody under the sun at that dealership to help us since our car is still not fixed, we got tired of no one returning our calls and hearing that no one was available to speak with us for several days in a row, we went there. When we got there this afternoon Tyler Jung seemed like he was trying to help us with our situation but we understood his hands were tied. Bob on the other hand could have done something about the situation. They brought two cars for us to look at that our bank would not loan on to replace our car and we had told them the banks guidelines as I had spoken with the President of our bank about the situation. Bob was extremely roude and really didn't seem to care and honestly acted like he was trying to get us out of there as fast as possible and acted like he just didn't want to deal with us at all and I don't appreciate that...then after all this told us he couldn't do anything. I told him i would be contacting an attorney as i had been advised to do and then, without saying a word, no "I'm sorry I can not help you, nor kiss my rear"....just turned and walked inside the dealership. Well shottenkirk, YOU LOST MY BUSINESS AND MY MOTHER IN LAWS which was getting ready to purchase a new truck from you.....I will never recommend ANY shottenkirk to anyone. We trusted y'all and you screwed us. The ones I don't have complaints about is Greg, Trina, Tyler, an older sales man that is tall and wears glasses, he almost always opens the door for me and is always a sweet heart.... maybe the other employees should take a lesson on CUSTOMER SERVICE from him, Tyler and Greg ( sorry sir I can't remember your name), and the lady at front desk I have no problem with. I do not appreciate the fact that you sold me a $10,000 lawn ornament. I honestly feel that they have no problems with taking your money and they beat feet to help you when your putting money in their pocket, but when you have an issue with something don't plan on them making it right because they'll just say there's nothing they can do because they've made their dollars and no longer care.

Marilyn

Jun 7, 2015

I dropped my car off and they took me to my doctors appointment, then delivered my car back to my home after it was serviced since I had to have a shot in my eye and could not drive afterwards. My Granddaughter brought me home from the doctor and I did not have to worry about my car.

Jason

Jun 5, 2015

I tried using the desktop computers at the side of the lounge and was unable to connect to the internet.

Bobbie

Jun 5, 2015

I always have a good experience when I come here, from the greetings to the service definitely a great place. I brought my car in was offered a car to use but my husband picked me up and it did not take long at all, I was given a call when it was ready for me to pick up and everything was excellent when we got there.may I ad a very friendly bunch.

Kelly

Jun 4, 2015

Service and sales department at the Quincy location are fantastic. I have bought three cars there and will continue to only buy Chevy

fjh

May 27, 2015

Very bad service and lots of lies. Screwed over big time. They are nothing but liars and thieves. I hope none of my family or frowns ever go there. I will make sure of that . I dont want any one else going there either. They are a sad dealership.

Ken

May 19, 2015

Very Satisfied Jesse Job ALWAYS take good care of me and makes sure the service is done on my vehicle. I don't actually know who/the mechanic who services my KIA is but they do a super job.

Coya

May 10, 2015

Brad is always very helpful by finding the price that would work with my trade. Eric did a great job explaining information about warranty and sale of the car. As a long term customer I feel valued at Shottenkirk Chevrolet Quincy, IL.

James

May 1, 2015

They are always willing to try to get down to the root of the problem for me, not just perform a temporary fix.

Jerry

Apr 24, 2015

Everyone is very courteous from the person who takes care of us to the person we pay for the service. They do a very thorough job.

Sherri

Apr 18, 2015

I had to have a new engine put in and Triana went out of her way to help get it covered thru warranty. I am so grateful and when I had a couple issues she got me right in and took care of them. Great customer service.

Roger

Apr 14, 2015

I couldn't believe it only took 1/2 hour to serviceMy truck including tire rotation compared to 1 1/2 hours the last time I had it serviced.

Jerry

Apr 12, 2015

The people who we talk to are always friendly and very helpful. They get the work done in a timely manner.

James

Apr 11, 2015

Greg does a great job he is a real asset to your dealership. I drove an hour and a half to have my truck worked on by him and his Service Department.

Norman

Apr 5, 2015

Rusty Birck is a great sales person. He will give you the best deal and you can trust him. We have bought several vehicles from him. He is the reason we continue our business with Shottenkirk in Quincy. The service dept is awesome too! A big high five to Katrina Sharp!

Jerry

Apr 5, 2015

WE had a very good salesman who did everything he could to make our purchasing our truck a great expenience.

Diane

Apr 2, 2015

I have always been pleased with the service I receive from Shottenkirk. The employees are very friendly and helpful. They are great!

Lawana

Apr 2, 2015

Nat was truly helpful and listened to everything that I wanted and then went out his way to find everything that I wanted and then some. I would highly recommend him and the dealership to any one that asks.

Paul

Apr 1, 2015

Greeted promptly by service writer and informed approximately amount of time service would take which was correct. Friendly staff and comfortable lounge to wait.

Thomas

Mar 28, 2015

Excellent staff and fast service. Just need more parking spaces or a designated area where customers can park without having to drive around for 5 minutes. Perhaps employees could park elsewhere.

Carol

Mar 27, 2015

Everyone is great. They take care of us like family!, we will go back forever, due to the great service!!

Carolyn

Mar 26, 2015

The salesman (Tom) was very helpful and kind. He helped me with several of the options that are on my vehicle. I would recommend him to work with any customer who wanted to buy a vehicle.

Scott

Mar 25, 2015

Overall satisfactory service. The person who signed me in was not as friendly as I would expect for a first line of contact. She didn't do anything wrong, but I didn't get the feeling that customer service was priority #1.The maintenance performed was good. Greg (I think) from the service department was very friendly, professional, courteous, helpful, and accommodating.The parking area to the north of the building is terrible.

Jane

Mar 22, 2015

Everyone is always so nice and friendly, everytime I go in .No matter how busy they are someone or multiple people greet me and always are with me in couple minutes !!They listen to your needs or what you are asking for . You never feel like you are being pushed off or disregarded.I love being a preferred Member . I don't have to worry about Trying to get an oil change on my lunch hour . I just make appointment and they do everything else . It's awesome . The people are awesome !!! Thank you so much all the people in the service dept. also !!Sincerely Jane Laeder :) ( extremely pleased customer)

Mark

Mar 18, 2015

A short hour wait will they oil change and tire rotation. You watch TV and eat a doughnut and drink coffee if you like.

Keith

Mar 13, 2015

The service manager and service technicians did an excellent job scheduling and replacing a steering bearing on my 2010 Equinox. The facility was clean.

Gerhard

Mar 10, 2015

It was a super experience. Tyler Jung did a super job in helping us select our 2015 Equinox. He went beyond the call of duty in helping us make the purchase.

Kevin

Feb 28, 2015

The staff was very courteous. I did not have to wait very long for my vehicle to be serviced. When I asked for a price quote for a replace instrument panel they offered to see if I needed one first.

Justin

Feb 27, 2015

Great salesman but sales manager was not paying attention to requests and took 7 or so vehicle build sheets to finally find one with all the correct options. Then when I was getting ready to accept all the agreements he walked away to say hi to a buddy and didn't come back. I almost walked out! Too many people to get a deal done fricking ridiculous!

Jeremy

Feb 27, 2015

Tyler was amazing from the get go, he answered every question i had before we even made it to the dealership, Collin was great as well.

Sherri

Feb 22, 2015

I had to have a new engine installed and has some issues and am still having issues - I will be calling to have it looked at again. The staff is always friendly and is willing to go above and beyond to help you. Greatly appreciated. Thank you Trina.

Mark

Feb 20, 2015

Trina Sharp is the primary reason I have my car cervice3s at Shottenkirk, I purchased it from another dealer. Trina always makes me feel welcome and does an excellent job of listening to my concerns, explaining what the problem is, and how much it is going to cost to repair it.

Bryan

Feb 20, 2015

Your sales team worked really hard to get me in this truck and most importantly not to change my payments

Roger

Feb 17, 2015

My Truck was serviced in a timely manner and I was kept up-to-date with what was being done to it.Very satisfied

Gerald

Feb 17, 2015

They fixed my wife's car radiator, had a leak. Got it back to her quickly and completely ready to go.

Carol

Feb 15, 2015

best service ever ! PEOPLE are very helpful and great to work with a big thanks to Greg and his whole Crew

Stanley

Feb 13, 2015

The parts to repair my Colorado came in quicker than I expected and they changed the parts while I waited.

Jerry

Feb 11, 2015

Everyone I came into contact with concerning my needs was excellent and very personable. This especially includes, Rich in the service area and Corey, the tech who worked on the car.

Terry

Feb 5, 2015

Was pleased with the work, the timely manner in which it was done, and really appreciated the professional manner of the Gentleman that gave me a ride to and from my place of employment while the auto was serviced.

Larry

Feb 2, 2015

The service staff has always treated me very well.I go to Shottenkirk for this reason only.Very talented group.I just had it serviced to go to Dallas. Truck was awesome.

Marilyn

Feb 1, 2015

They picked my car up, delivered it back to my home and the work was covered with no charge. I am pleased with their service crew.

Mary

Jan 30, 2015

I can't tell you enough how I appreciate everyone that I deal with at Shottenkirk Chev. It is an extremely smooth process from making the apt to you dropping off my car at work once the job is done. Keep up the great work!!!!

David

Jan 30, 2015

Shottenkirk did an awesome job an 6 years down the road when I go to buy another truck I will be.coming by to see my man Tom Voss you guys at shottenkirk otta feel proud to have this man on ur team he takes very good care of his clients an goes above an beyond to make sure you are taken care an getting everything you want so my hat goes off to Tom Voss an the job he did for me

Michael

Jan 29, 2015

My first experience at Shottenkirk was purchasing a used truck in 2012. The sales representive was very professional and courteous, which was one of the primary reasons I returned to buy another vehicle. I was very impressed with the deal I got on a new pickup truck.

John

Jan 28, 2015

Our experience purchasing a car with with your Salesman was a great experience and look forward to working with you guys again on our next purchase

Marilyn

Jan 21, 2015

Tina at the Service desk is great to work with and Tyler Jung is a great sales person and always ready and available to help in any way he can.

Shelly

Jan 17, 2015

I called for an oil change/tire rotation appointment was able to get in within two days. When we got there we were taken immediately and my car was finished within an hour. Everyone is very friendly and helpful. I have an hour to drive to get to Shottenkirk at Quincy but its well worth it! Thank you for such great service!! Shelly Jordan

Mary

Jan 12, 2015

I can't tell you enough how grateful l I am to Jason in your Parts Dept. and Trina in Service for getting my tires replaced on such notice this past Friday. I frantically called Jason Friday morning. I dropped my car off at noon and had it returned to my work by the time I was ready to get off of work. Thanks to your transport folks for taking such good care of me too! You also matched the lower price I had found for the tires I wanted. You have amazing service anyway, but your folks went over and above giving me peace of mind as I travel 120 miles a day and my tires were shot!!! Great job!!!!

Allen

Jan 10, 2015

I always have a good experience and Trina and Rick always do a gray job along with the text of the crew at the Quincy store.

Danielle

Sep 24, 2014

We came here for a specific car. The customer service at our first visit was good at first. One problem I had was that we discussed having the car filled with gas and the salesman danced around the question, and then in the end did no deliver on that, which made us feel slighted. The biggest problem however was that I could not get the dealership to call us back about our loan's progress. I had to call three times to get the information I needed. We had no idea what was going on with our loan for the longest time, which was really frustrating. When I finally got them to call us back to say we had gotten the approval, then we never could get our salesman to talk to us again. I guess he was too busy to close the deal? We definitely didn't feel like we were a priority. Everything at closing went well enough. On our way home in the new vehicle, we noticed immediately the heat/cooling on the drivers side was not working properly. When we called the dealership, they basically told us too bad, so sad. Then we went to wash the vehicle, and only of the LT symbols came off, and appeared to have been glued on. Luckily the car seems to be sound mechanically other than that, but I would never buy from Shottenkirk again, even if they had the exact care we were looking for.

dee.parks.16

Sep 24, 2014

We came here for a specific car. The customer service at our first visit was good at first. One problem I had was that we discussed having the car filled with gas and the salesman danced around the question, and then in the end did not deliver on that, which made us feel slighted. The biggest problem however was that I could not get the dealership to call us back about our loan's progress. I had to call three times to get the information I needed. We had no idea what was going on with our loan for the longest time, which was really frustrating. When I finally got them to call us back to say we had gotten the approval, then we never could get our salesman to talk to us again. I guess he was too busy to close the deal? We definitely didn't feel like we were a priority. Everything at closing went well enough. On our way home in the new vehicle, we noticed immediately the heat/cooling on the drivers side was not working properly. When we called the dealership, they basically told us too bad, so sad. Then we went to wash the vehicle, and only of the LT symbols came off, and appeared to have been glued on. Luckily the car seems to be sound mechanically other than that, but I would never buy from Shottenkirk again, even if they had the exact care we were looking for.

Jessica

Mar 29, 2014

Finance Department is a waste of time. Your are better off having your financing arranged prior to purchasing a vehicle or go to a different dealership, I would recommend a different dealership!

BB44xx

Mar 28, 2014

Sales team was friendly and helpful, however they were asking more than NADA reported the vehicle was worth. The finance department has horrible customer service skills! They do not return calls, no follow through and are dishonest. My husband and I have bought 3 other vehicles from Shottenkirk Chevrolet and the finance department was outstanding, however the finance employees that we worked with are no longer employed there. We decided to purchase a vehicle from Heaton Chevrolet in Pittsfield, IL and the customer service there was outstanding! We spent less than an hour in Heaton Chevrolet and left with a new car! We will never purchase a vehicle from Shottenkirk Chevrolet again!!!!

Richard

Jan 1, 2014

Motor went down on my 2011 silverado they done everything they could and when all failed put in a new motor very satisfied with everything that happen. Had my truck back to me in 10 days during my busiest time of the year on the farm

Gregg

Dec 20, 2013

The work done on my vehicle was done both quickly and professionally. I appreciated the effort as I had to wait on my vehicle. The waiting area was quite comfortable.

David

Dec 20, 2013

Great experience, seat was replaced quickly and feels great! Staff had genuine concern that they had resolved my issue and had the job done in the time quoted.

Deric

Dec 5, 2013

Rich, Levi, and Tyler made my first brand new vehicle purchase a great one! I appreciate all that they did to make it worth the 6 hour drive.

Mike

Dec 3, 2013

I love Trina! And the team at Chevy! They always treat me fairly and get the job done right the first time. I'll be bringing my car back for all my service.

Todd

Nov 23, 2013

We just needed to bring our vehicle down to be looked at. The engine light kept coming on. It was all under warranty. There were no issues. Everything was ok.

Alysia

Nov 20, 2013

I have had trouble with this dealership in the past with upper management. For this reason I took purchased my car from another dealership. Upon needing a oil change and a recall of a part I was forced to return. Trena was very helpful and nice. The gal I paid was also very helpful. I will continue to get my oil changes at Shottenkirk after this experience. However I will never purchase a car while Brad Mintle is at this establishment.

High Milage

Sep 13, 2013

I was very please with my vehicle buying experience! The salesman and sales manager both went out of their way to make sure I was completely satisfied with the vehicle purchase.

Aaron

Aug 22, 2013

My wife, three of our boys and myself went to Shottenkirk set on buying a specific car. The sales team was very helpful and courteous and tolerated our two year old who needed a nap badly. Our visit was unfortunately very lengthy but they were trying to ensure they were able to get the financing at the price I wanted and to include any licensing costs including sales tax into the loan. Over all I'm very pleased with my purchase and very gracious to the sales team at Shottenkirk for helping me with my individual needs when it came to buying my first new car.

David

Aug 5, 2013

My experience was great! The service people treated me super. I won't hesitate to come back.

dkh

Jul 17, 2013

I asked the dealer to email pictures & price of trailblazer , when they returned my message they said to come in to see it I'm 60 miles away ????

Sandy N.

Jun 18, 2013

We bought our truck from Shottenkirk in Quincy last year. The emails are great to remind us when service is needed. I recently called to make an appointment for an oil change (thanks to the email) and Rick got us in right away and reminded me they open early so i could go before work. Katrina told us about a special going on to save us money. All of the staff, at the Quincy location has always been professional and friendly.

Bob and Helen Thomas

Jun 18, 2013

We were very pleased with the professional and pleasant way our transactions were handled. All personnel were great to us. We have never known such good service to our past vehicles as what Shottenkirk at 24th and Locust, Greg and Trina give us each time we go to them for maintenance oil change or a problem. The service department is why we keep buying vehicles from Shottenkirk Chev. in Qcy, IL.

E. R. Fesler

May 17, 2013

The Service Dept at Shottenkirk Chevrolet 24th Locust Quincy,IL has an outstanding Service Staff. They always treat me with respect- and when I am unsure about something they take the time to explain it to me. Trina - Rick - Greg and Don always make sure that my family and I are always satified with the work that we have done in their Service Dept. When I am in need of a new car - I always realize on Lonnie Foust to find me the best deal.

Ralph W.

Apr 10, 2013

I was just very happy, along with my wife of the information, service, speed of the transaction and the discount and consideration they gave us. Good Job!!

TRACEY4044

Jun 14, 2011

WELL LET ME START OFF AS SAYING THIS DEALERSHIP IS VERY FRIENDLY. THEY TELL YOU WHAT YOU WANT TO HEAR BUT WHEN ITS TIME TO GET A DEAL DONE THEY WONT WORK WITH YOU. ERIC P IS A VERY GOOD SALESMAN HE WAS UP FRONT WITH ME. I WENT THROUGH GILLION JOHASSEN OR EVAN WHICH EVER ONE I GAVE THEM ALL MY INFORMATION TOLD THEM I HAVE BAD CREDIT TOLD THEM I COULD ONLY AFFORD 300 DOLLARS A MONTH FOR A CAR PAYMENT NO MORE. THEY BOTH SAID OH WE CAN DO THAT. I GOT A CALL LAST NIGHT TELLING ME TO COME IN THEY GOT SOME VEHICLES THAT will work. I GET THERE AND THEY BRING ME OUT 2011 KIA. COOL CAR LIKE IT VERY MUCH. THEN ERIC TOLD ME THIS CAR IS FOR ME BUT I HAVE TO COME OFF THE 300 DOLLAR A MONTH THING I TOLD HIM THAT IS ALL I CAN AFFORD. GILLION AND EVAN BOTH PROMISED ME THEY COULD GET THAT TO WORK WELL NOW I TOLD ERIC I APRICIATE HIM BEING HONEST WITH ME BUT TURN CAR AROUND I WANNA GO HOME. WHY TELL SOMEONE SOMETHING HAVE THEM DRIVE HOUR THEN TELL THEM OH U HAVE TO COME OFF 300 DOLLARS NOPE DONT DO THAT. YOU ASK ME IF I RECOMMEND THIS TO ANOTHER PERSON I SAY NO YOU GET TOLD SOMETHING AND THEN THEY CANT LIVE UP TO WHAT THEY SAY I WONT RECOMMEND THAT TO NO ONE BECAUSE IF U CANT KEEP UR WORD THEN U DONT DESERVE THE BUISNESS.

carrater101

Jun 11, 2011

DO NOT BUY A CAR AT SHOTTENKIRK CHEVROLET QUINCY! They will screw you out of your money, and there cars are JUNK! We had drove a 2007 Chevy Monte Carlo SS (red) and the seats were broke. It was missing a knob on the back of the seat. There were scratched everywhere on the inside and out! The when we got back, the man, started being rude and saying "Why'd you drive it if you don't like it?" When we didn't say we didn't like it! The they tried giving $3000 for my 2003 Chevy Monte Carlo SS (yellow)and i only had 150,000 miles on it! And we found one 3 years older, with more miles that sold for 11,900. And it wasn't a special race edition either! If you are going to buy a car there, blue book your car at: www.kbb.com! And tell them you want poor condition value or more, or your walking out the door! AGAIN, NEVER EVER, BUY A CAR AT SHOTTENKIRK CHEVROLET IN QUINCY IL!

beth_ann_06

Jan 4, 2011

The employees that woked with me were great. They worked hard to find for me, what I was looking for. They showed me options that fit my strict budget and within a month found for me the vehicle I was looking for. They made me feel like I was the most important person in the deal and it wasn't about the money they were making, but my happiness in the purchase I was making. I absolutely love my vehicle. I would absolutely recommend anyone looking for a vehicle to visit Gillon and Adam Shottenkirk Chevrolet. Sincerely, ONE HAPPY CUSTOMER.

grandpax10

Dec 30, 2010

In my opinion, the internet team at Shottenkirk has a very good new car purchasing process. They responded to my initial internet inquiry promptly, in the manner that I requested, and answered the specific questions that I asked. Other dealers that I contacted via the internet had customer service people respond to try and set up appointments instead of answering my questions the way I asked them to. I really liked the way they transitioned from internet communication to the personal contact at the dealership...except for the also plesant experience with Ken England on the paper work, I dealt with Gillon and Adam from the first email until I drove my new vehicle off the lot.

CarolandKenny Gerst

Dec 30, 2010

We trusted them that they would give us a good deal. They did not pressure us to buy something we didn't want. They spent allot of time with us while we were trying to come up with a car that would suit our needs. We will go back and deal with Gillon in the internet Department again when we want anything else.