Used Cars for Sale at Speedcraft Volkswagen in Wakefield, RI

Jetta2438

Mar 6, 2016

Horrible repair to scratches on my brand new car (scratches were there when I bought it), managed to damage my rear bumper while in their possession, when it was time to pick up the car after the second try at making it right there were new scratches all over. On the third try when I expressed my frustration a very rude and pushy service employee told us we had to leave and even put his hands on my girlfriend. Do yourself a favor and do not do business with these animals.

Mindy J

Mar 2, 2016

I purchased my new beetle online from Arizona. Speedcraft Volkswagen did an amazing job helping me from the first contact online to the delivery across country to AZ. I have never purchased a vehicle from a website let alone across country without ever test driving it. I got an immediate response online to my question regarding availability of the vehicle. Richard contacted me right away over the phone with my permission. He assisted me with all my questions and even had Marc, a manager, get involved to ease my anticipation & hesitation. They walked me through the entire process as well as setting up the transportation company to get the Beetle delivered to me. It was the easiest experience I have ever had whan purchasing a vehicle. Marc even sent me a video of my new car just before the transporter came to pick it up. I felt like Marc was a very close friend selling me his favorite car. He gave me daily updates via email until I took possession of the car from the transporter. He even called me to see how it arrived and if I loved it as much as I love the pictures from their website. I highly recommend introducing yourself to Marc Ethier and Richard Carr when you stop by! Thanks guys! I love my new Yellow & Black convertible Beetle!!!

New car buyer

Feb 16, 2016

I've bought 3 cars from Speedcraft, and have used their service department for all of them. It's all been good.

Jimmy&MJ

Feb 13, 2016

We have purchased a few cars through the years and have had both good and bad experiences. We never intended on buying another car that day but as it turns out we were glad we did. The entire process from start to finish was as pleasant a car buying experience as you could expect to have. We felt no pressure from the salesman or anyone else, and the haggle over price or trade in was very minimal. When we got there for the dreaded paperwork part and to pick up the car, we were kept there less than an hour and that includes the salesman showing us how to use the new features on the car. If you want a pleasant car buying experience, I suggest you go to Speedcraft Volkeswagon and ask for Craig, he'll treat you right!

tlbl

Oct 20, 2015

Leased a 2015 VW Touareg TDI LUX . I found the auto on line at Speedcraft VW in Wakefield RI.My wife and I drove from LI New York to pickup the car. Salesman Rich Lawrence was very helpful and knowledgeable . The process went very smoothly. Finance Manager Justin Blier got my wife and I in and out painlessly. Their Sales Manager Marc Ethier held the deal together,a real pro. I was able to negotiate an excellent price and terms that was good for me, as well as the dealership. I highly recommend Speedcraft and their sales team. My wife likes the Touareg TDI as much as I do, so we are again hunting on line..

229 at the Lake

Oct 20, 2015

Saw the car we were looking for on cars.com and saw that it as at a really good price with less miles compared to all the others that we saw out there. Went to another Dealership to Test drive another Tiguan that was listed at the same price but had 20k miles more and a year older, we figured it was closer to see how much they would come down in price, but no where far enough so went took a drive down on the weekend to Speedcraft. The car was the color my wife wanted, the miles were low and the people at the dealership were great. They made everything easy for use to purchase from them. If you see online they have what you need, take a drive it will be worth it.

kmel

Jul 28, 2015

I leased a new car from Craig Newton and was very pleased with how quickly and efficiently everything was managed. He was extremely nice and helpful during the entire process. I did not feel pressured into anything. He is a great attribute to the Speedcraft team and highly recommend him and Speedcraft in general to anyone looking for a car!

kmel

Jul 28, 2015

I leased a new car from Craig Newton and was very pleased with how quickly and efficiently everything was managed. He was extremely nice and helpful during the entire process. I did not feel pressured into anything. He is a great attribute to the Speedcraft team and highly recommend him and Speedcraft in general to anyone looking for a car!

VW enthusiast

Jul 5, 2015

Speedcraft staff were honest, helpful and answered all of our questions. It made buying our car an easy decision. Thank you to the whole staff for their helpful service.

LuckyRhody

Jun 23, 2015

I bought my Eos from Speedcraft in 2008 and have had it serviced there ever since. They have handled routine maintenance - oil change, tire pressure and rotation -- beautifully and reasonably. A year ago I also asked them to handle a major repair after I tangled with an object in the road. They fixed the flat tire and arranged for repair of the body damage at a fair value as quickly as possible. I definitely am a Speedcraft fan and will have my car serviced only by them as long as I live in Rhode Island.

Dan H

May 31, 2015

I found the car I wanted online. Compared a few dealerships offers. Speedcraft had the best offer. I met with Craig Newton on a Sunday, test drove the vehicle and discussed the options available. I was not able to close the deal because I was planning to be out of town for a few weeks, but I left a deposit and returned on the agreed date. Craig had everything ready. I asked for an exterior protection package when I picked it up and in consideration of my distance from the dealership ( I live about 45 miles from the dealership), they accommodated me on the spot, to avoid a return trip. Every single aspect of the transaction was professional, courteous and was executed in a manner that we all wish could be the norm. Speedcraft has either brought back or never let go of "old school" way of doing business. This is my first transaction with Craig Newton and Speedcraft but they've both earned my highest respect and would recommend them to family and friends alike, without hesitation. I wish every financial transaction could be completed with such ease.

Dan H

May 31, 2015

I found the car I wanted online. Compared a few dealerships offers. Speedcraft had the best offer. I met with Craig Newton on a Sunday, test drove the vehicle and discussed the options available. I was not able to close the deal because I was planning to be out of town for a few weeks, but I left a deposit and returned on the agreed date. Craig had everything ready. I asked for an exterior protection package when I picked it up and in consideration of my distance from the dealership ( I live about 45 miles from the dealership), they accommodated me on the spot, to avoid a return trip. Every single aspect of the transaction was professional, courteous and was executed in a manner that we all wish could be the norm. Speedcraft has either brought back or never let go of "old school" way of doing business. This is my first transaction with Craig Newton and Speedcraft but they've both earned my highest respect and would recommend them to family and friends alike, without hesitation. I wish every financial transaction could be completed with such ease.

Egolf Mary

May 19, 2015

I was contemplating changing from a Mini Cooper clubman to a VW when I called Speedcraft to inquire about their cars. I had only been up to the vw site once and noticed this egolf. When I asked speedcraft if they had one and learned they did from salesman Craig Newton, I thought if I had time I would drop in to see it. From the time I stepped into their showroom Craig and the sales team were very helpful, not pushy. I knew i was looking for a four door and the thought of saving on gas intrigued me! When I saw and drove the car I was immediately impressed with how smooth the car was on bumpy roads as well as how the car drove. Through several test drives and much contemplation on if this was right for me, Craig maintained an easy going attitude and helped to trouble shoot my questions. Buying an all electric vehicle is quite a big adjustment in thinking how this will all work. Is this right for me? Will I get stuck somewhere? Craig and the rest of the Speedcraft team were helpful with guiding me to the correct people in order to get a charging unit installed in my garage as well as understanding the public charging stations. Thanks for working with me!

egolf Mary

May 19, 2015

I was contemplating changing from a Mini Cooper clubman to a VW when I called Speedcraft to inquire about their cars. I had only been up to the vw site once and noticed this egolf. When I asked speedcraft if they had one and learned they did from salesman Craig Newton, I thought if I had time I would drop in to see it. From the time I stepped into their showroom Craig and the sales team were very helpful, not pushy. I knew i was looking for a four door and the thought of saving on gas intrigued me! When I saw and drove the car I was immediately impressed with how smooth the car was on bumpy roads as well as how the car drove. Through several test drives and much contemplation on if this was right for me, Craig maintained an easy going attitude and helped to trouble shoot my questions. Buying an all electric vehicle is quite a big adjustment in thinking how this will all work. Is this right for me? Will I get stuck somewhere? Craig and the rest of the Speedcraft team were helpful with guiding me to the correct people in order to get a charging unit installed in my garage as well as understanding the public charging stations. Thanks for working with me!

John Wagner

Apr 5, 2015

Professional, and top notch staff throughout the dealership. Speedcraft made the process very easy, and well worth it to buy a big ticket car (2015 Taureg TDI Lux) across state lines and about 60 miles from home. They know their product extremely well and there are no games on either the trade-in side or the buy side. Selection very good as well. First time buyer there, but I'll be back. Look forward to their service dept. who seems top notch too.

John Wagner

Apr 4, 2015

Worth the trip from out of state (CT) to buy it at Speedcraft! Professional, helpful, and friendly.Many places you shop for cars, make the experience a painful one - not here. They know what they are doing, get to the right price on a big ticket item -- and don't insult your intelligence with dealer games.

RFA

Mar 31, 2015

Bought a new TDI from Speedcraft last month. Had discussed the car on the phone with Mr. Rich Lawrence several times and eventually came in and made the deal. Excellent experience despite the 150 mile round trip. Easy negotiation, polite, friendly, helpful!

RFA

Mar 31, 2015

Purchased new Touareg TDI. Discussed car on the phone several times...Visited once and made the deal...Excellent experience! Very happy I went there.

Irish

Mar 30, 2015

This dealership is like all the rest. Sweet talking and telling you what you want to hear. I showed my invoice to my financial advisor and he made it clear that I was fool when it came to buying a car. He also made it clear that they weren't looking out for my best intrest and no friends there. Dont fall for the trick of how they make you wait around forever so at the end you will sign everything. Buy a car and not all the crap they feed you. Service department is great. Management, sales and finance are crooks. I will try another dealer next time. Anyone who doubts or questions this review is welcome to look over all my paper work.

Dr. Deb

Feb 21, 2015

I've purchased a number of cars in my life and had my share of horrific experiences as have most folks out there. I am delighted to say that this was not one of them:) I was treated courteously with no pressure but a sincere interest in providing all information possible for any questions I had. I had already done a great deal of research so was prepped with invoice cost of the VW I was interested in as well as trade-in value of my current car. The haggling process was kept to a minimum and I got the deal that I wanted. Because the dealership was a two hour drive away and the weather refused to cooperate (snow after snow event), I couldn't travel to close the deal for several weeks. Speedcraft was more than obliging; travel safety and my welfare seemed to be a genuine concern. Once I made it to the dealership, the transaction couldn't have gone more smoothly. I was in and out within the time I had expected. All in all, an extremely pleasurable ...one might even say, extraordinarily positive... experience.

Jack jam band fan

Feb 10, 2015

There's a VW dealer only 10 minutes from my house- where I bought a car in 1999. However, the service, friendliness, accommodations and everything else at Speedcraft in Wakefield are light years beyond what I was getting at the local place. Therefore, I find it no problem to drive 45 minutes (and by the way, I always get the time I want to have my car serviced) when I know the experience is going to be top-notch. It's just a shame other merchants/vendors in the area don't use Speedcraft as a model. There's a reason why they've been in business so long, after all.

Masako Hoye

Jan 7, 2015

I originally went to Speedcraft Volkswagen today to have my Jetta checked, and I ended up getting a new car. I must say that I had the most satisfying experience there. Their service is absolutely top-notch, and people there were all incredibly competent, helpful, and pleasant. My sales person was Carrie Andrade. She was the BEST sales person I have encountered in my life! She was perfect and flawless in every respect I can imagine, although I have a very high standard for sales persons because of my Japanese background. To me, Carrie represents what a car sales person is supposed to be. I will definitely keep going back to her for the future! Also, just about everybody I met there was totally wonderful. My sincere thanks goes to James and Peter as well. I know now why they get the highest reviews in Rhode Island. They truly deserve it!

SandySw

Nov 26, 2014

In September, 2014, I was thrilled to be trading in my beloved, yet decade old, Volvo wagon for a 2015 VW Golf. It was beautiful. One and a half months later I was in a car crash that totalled it. I was devastated. Immediately, the dealership began a search for an identical car. They went above and beyond and intersected one earmarked for another state, and made it mine. Craig Newton, our sales rep and Marc Ethier, the Sales Manager were concerned and very empathetic. James Dartt, the GM, as equally caring, made this repeat sale quick and seamless. Speedcraft helped make this otherwise harrowing and heartbreaking experience a little less painful.

SandyS

Nov 26, 2014

In September, 2014, I was thrilled to be trading in my beloved, yet decade old, Volvo wagon for a 2015 VW Golf. It was beautiful. One and a half months later I was in a car crash that totalled it. I was devastated. Immediately, the dealership began a search for an identical car. They went above and beyond and intersected one earmarked for another state, and made it mine. Craig Newton, our sales rep and Marc Ethier, the Sales Manager were concerned and very empathetic. James Dartt, the GM, as equally caring, made this repeat sale quick and seamless. Speedcraft helped make this otherwise harrowing and heartbreaking experience a little less painful.

allischumm

Sep 3, 2014

From the moment I arrived at Speedcraft Volkswagen I was greeted with a big smile from Carrie, who was happy to make me comfortable with a cup of coffee or anything I needed.Next I was introduced to Craig who would take me through my purchase from end to end with an enthusiastic and approachable manor. Service with respect and heart.You know what I really wanted?..., I asked?We can get that. Let me get on the phone now.My 2015 Golf SE TDI was not off the line when it was secured as sold in the color pallet I requested. Excellent team work and customer service.When introduced to the service team, I felt confident that my best interests and the interests of my new car would be in good hands, no stone unturned for the duration of the vehicle.Marc was thorough in offering all of the best service options for the car and made the financial transaction easy and pleasant at the end of a long day.Finally, when I came in to pick up my new baby, Craig ensured that I was acquainted with all of the bells and whistles, safety and service components. #fendersoundsystemI love my car. I tell everyone who will listen and I am happy to put my friends in the passenger seat and drive them to Speedcraft Volkswagen for a buying experience with Style and Performance.Allison Schuamnn-Newport RI

Allischu

Sep 3, 2014

From the moment I arrived at Speedcraft Volkswagen I was greeted with a big smile from Carrie, who was happy to make me comfortable with a cup of coffee or anything I needed. Next I was introduced to Craig who would take me through my purchase from end to end with an enthusiastic and approachable manor. Service with respect and heart. You know what I really wanted?..., I asked? We can get that. Let me get on the phone now. My 2015 Golf SE TDI was not off the line when it was secured as sold in the color pallet I requested. Excellent team work and customer service. When introduced to the service team, I felt confident that my best interests and the interests of my new car would be in good hands, no stone unturned for the duration of the vehicle. Marc was thorough in offering all of the best service options for the car and made the financial transaction easy and pleasant at the end of a long day. Finally, when I came in to pick up my new baby, Craig ensured that I was acquainted with all of the bells and whistles, safety and service components. #fendersoundsystem I love my car. I tell everyone who will listen and I am happy to put my friends in the passenger seat and drive them to Speedcraft Volkswagen for a buying experience with Style and Performance. Allison Newport RI

speedcraft

Jul 23, 2014

My experience at Speedcraft made purchasing a car a no hassle, successful experience. James listened carefully to my needs and wants. No rushing and most importantly..no pressure. I am very happy with the vehicle I decided to buy. I would highly recommend this dealership for courteous and professional and sales.

VWfan

Jul 23, 2014

Purchased my first car from Speedcraft and had a wonderful experience. I will definitely be going back and recommending this team to everyone I know. Truly couldn't have asked for more.

ctforget

Jul 2, 2014

This is our second purchase from speedcraft and from Luke. Luke is a great salesperson and I would recommend anyone to seek out his assistance if looking to purchase a car!

matt

May 15, 2014

Speedcraft Vw offers fantastic service time and time again. I purchased my first car her last summer and they made the buying process extremely easy. Every time I go in for service I am treated like family and the pricing isquite fair. I will mmost likely purchase my next car from speedcraft as well.

Rick Modesitt

May 15, 2014

I purchased a car over the internet. I got the deal I was hoping for ....and the car I had been seeking. Overall very good experience. Would recommend.

rickinwv

May 14, 2014

I am a car-a-holic LOL...and had been searching for a TOURAG diesel. I found one at Speedcraft. We were able to negotiate a reasonable price and I purchased the car over the phone and had it shipped to my home about 700 miles away. Very nice experience. Would recommend them.RICK M.West Virginia

marcins83

May 13, 2014

I really recommend the dealership, quick and VERY PROFESSIONAL service!!! the price that I got for my new 2014 GTI was just mind blowing! It was much cheaper than here in NY!

Marcin Skolik

May 13, 2014

I really recommend this dealership, quick and VERY PROFESSIONAL service!!! the price that I got for my new 2014 GTI was just mind blowing! It was much cheaper than here in NY!

Joe P

May 3, 2014

Recently purchased a certified pre-owned VW Passat from Speedcraft Volkswagen in Wakefield, RI and must say that I was very pleased with the price of the vehicle and the hospitality I received. Carrie Andrade was the sales person I dealt with she was very professional and made me feel comfortable through out the process. Everything that I was concerned with she made sure it was taken care of. Basically all I had to do was show up and pick up the vehicle, Carrie took care of the rest. I highly recommend this dealership, great prices and staff.

JoeParece

May 3, 2014

Recently purchased a certified pre-owned VW Passat from Speedcraft Volkswagen in Wakefield, RI and must say that I was very pleased with the price of the vehicle and the hospitality I received. Carrie Andrade was the sales person I dealt with she was very professional and made me feel comfortable through out the process. Everything that I was concerned with she made sure it was taken care of. Basically all I had to do was show up and pick up the vehicle, Carrie took care of the rest. I highly recommend this dealership, great prices and staff. Joe

mb2015

Apr 3, 2014

Craig & Marc at Speedcraft made buying my 2014 Passat TSI an incredibly easy experience. I did my research and these guys by far offer the best prices of any VW dealer in RI. They were friendly and honest, and never did I feel an ounce of pressure. I'll be sending friends and family their way in the future. Go to Speedcraft in Wakefield!

mb2015

Apr 3, 2014

Craig & Marc at Speedcraft made buying my 2014 Passat TSI an incredibly easy experience. I did my research and these guys by far offer the best prices of any VW dealer in RI. They were friendly and honest, and never did I feel an ounce of pressure. I'll be sending friends and family their way in the future. Go to Speedcraft in Wakefield!

Sweet-TDI

Apr 1, 2014

I know where my next VW is coming from. Do you? Why would you go anywhere else when the service is great and you are treated with respect. Most important, they take great care of my car without robbing me. Every dealership should be run like Speedcraft. That is why they have been in business for so many years and now they are OPEN SUNDAYS FROM NOON - 5PM.

MCAldrich

Mar 1, 2014

Always a pleasure visiting Speedcraft VW's service department. Everyone is accommodating and pleasant from the appointment process to picking up the vehicle after repairs are completed.

VWMJM

Mar 1, 2014

I was looking to trade in my 2006 Jetta -- purchased at Speedcraft, too -- for a Jetta TDI wagon. Craig was friendly and extremely helpful, steering me in the right direction to find just the right car for me. I appreciated the way he listened and worked with me. I didn't really shop around but feel like I got fair value for my trade-in and the wagon. Having had a great experience with the service department for my last car, I look forward to more great service in the future. Thanks again, Craig, and all the folks at Speedcraft.

jchapin61

Feb 16, 2014

We purchase our vw Routan a couple years ago from Speedcraft and had a very good experience. The wervice is what's most remarkable though. We had some persistant problems and theie service dept was amazing! Even when our warranty was up, they covered the service to resolve these issues. Truely unusual and we're so grateful!!!

tltoscano

Feb 8, 2014

My wife and I have just made our second purchase at this dealership. Last year we were in the market for a new car. After shopping around we took an interest in Volkswagon. We drove up to Speedcraft so that we could gather as much information as we could on this brand of vehicle. The dealer staff was great. They explained all the programs and incentives that Volkswagon had to offer and were forthright in all their responses. There was no high pressure, no hype, and no tall tales given. They just wanted to make sure that we had all the facts about what Volkswagon and Speedcraft could offer us in a new vehicle. After talking about new cars for a bit they suggested a loaner vehicle. It wasn't about selling a new car and pushing it off the lot. They just wanted us to be happy with the purchase of a Volkswagon. We actually ended up buying the loaner vehicle. The Dealer who really helped us with our decision and made it the most enjoyable experience was Carrie Andrade. She got us the price we wanted and the vehicle we wanted. I have been to many dealerships over the years buying new cars and have never had such an honest, personable experience as I had with Carrie assisting us. In fact, this year I was in the market for a new car for myself and I went back to Speedcraft. I was assisted by Carrie and again had a very pleasurable experience. I ended up purchasing a new 2014 Passat, which had been the car I was eying since the purchase of my wife's Jetta the year before. I have told the story of my experience with Carrie and Speedcraft to my friends, family and co-workers as I have proudly shown them my new car. Thanks Carrie!!

Yuhao Li

Jan 22, 2014

The perfect service from Speedcraft VW let me enjoy a positive buying process. The only unexpected thing about the 2012 CC is the underpan. As everyone know, it's too low. When driving through the higher bump, it will sometimes touch the ground. Except it, everything is pretty good.

Matt Burgess

Jan 22, 2014

I was shopping online for a new GTI and spoke with Craig Newton about it. I stopped in for a test drive and loved the car and they had a candy white one that I was looking for. We both sat down and worked out the numbers on the car. Everything was great, no pressure and a good buying experience.. This is also my first Volkswagen. A+ Craig! Thanks again!

Smitta3421

Jan 22, 2014

Went to Speedcraft for my Jetta TDI and can't say enough good things about them. The whole experience was exceptional and they are honest and fair with pricing. Bought a Touareg at Balise VW in Warwick prior to my Jetta and it continues to be a nightmare months later. Speedcraft has it all over Balise and they are honest. Just compare dealerships at BBB the ratings don't lie.

mattburg2

Jan 21, 2014

I was shopping online for a new GTI and spoke with Craig about it. I stopped in for a test drive and loved the car and we worked out the numbers on the car. Everything was great, no pressure and a good buying experience. This is also my first Volkswagen. A+ Craig! Thanks again!

RI_GLI'r

Dec 13, 2013

Bought my 2006 GLI car here new and have been servicing it ever since. I have always been treated with the upmost respect and courtesy. Speedcraft has kept my car in excellent running condition. I hardily recommend this dealership.

RIGLIr

Dec 12, 2013

Bought my 2006 GLI car here new and have been servicing it ever since. I have always been treated with the upmost respect and courtesy. Speedcraft has kept my car in excellent running condition. I hardily recommend this dealership.

Jeff B

Dec 11, 2013

After reviewing all the VW dealers in RI, Speedcraft had the lowest advertised price for the car I was shopping for. But the best part of the experience was the low stress and haggle free purchase price and fair trade-in value on my old car.

Jeff B.

Dec 11, 2013

After reviewing all the VW dealers in RI, Speedcraft had the lowest advertised price for the car I was shopping for. But the best part of the experience was the low stress and haggle free purchase price and fair trade-in value on my old car.

JeffBoudreau

Dec 11, 2013

After reviewing all the VW dealers in RI, Speedcraft had the lowest advertised price for the car I was shopping for. But the best part of the experience was the low stress and haggle free purchase price and fair trade-in value on my old car.

CarBuya

Dec 10, 2013

They had just what I was looking for at a great price. Lower than any dealership within 100 mile radius. It was well worth the trip. And, because I drove from a neighboring state, they were very knowledgeable about all procedures for my transaction. Highly recommend.

CarBuya

Dec 9, 2013

They had just what I was looking for at a great price. Lower than any dealership within 100 mile radius. It was well worth the trip. And, because I drove from a neighboring state, they were very knowledgeable about all procedures for my transaction. Highly recommend.

babb66

Dec 3, 2013

Speedcraft Volkswagen Review (win/win):I was in the market for a used or left over Passat and reached out to Speedcraft VW via the internet. Richard Carr was quick to respond and did NOT apply any sales pressure. Richard was very informative and accomodating providing detailed information and scheduled a test drive at a time convenient for me. I found the exact car I wanted and closed the deal the very same day of my test drive. My wife and I have now purchased three cars from Speedcraft over the past 25+ years and the most comforting feeling is know Luke Whaley is still there. Luke is very passionate about his work and customers! This type of commitment and passion is not commonly seen anymore, thanks Luke!

Lorraine

Oct 1, 2013

I have had a very positive experience in dealing with Speedcraft Volkswagen. Excellent customer service. They have been helpful any time that I stopped in with questions about blue tooth and the sound system.

Swagger Wagon

Sep 30, 2013

I bought my 2008 Passat Wagon at Speedcraft and have serviced it here over the years. Scheduling service is always easy and I can get the car in at times that are convenient to me. Of course it costs a little more for service at the dealership, but I trust that the parts and labor are the best and that they get it right the first time. I will continue to recommend Speedcraft to all my friends and family.

Cris

Aug 5, 2013

I am from Massachuseets. I travel to Rhode Island for buiness and pleasure. I was heading out for VACA and the dealership in MA was unable to accomodate me. I looked for a dealership in Rhode Isalnd. From the time I made the call to Jacky until the time I left, I was treated professionally, curteously and effeciently. I was very please with the turn around of my car and the services provided. I will do further business with this dealership and perhaps my next VW will come from this dealership as well. The ocean state has been very good to me

Townies

Jul 6, 2013

Both my husband and I were in an unusual circumstance of needing to buy cars. Had a poor experience at another VW dealership and came to Speedcraft based on a mailer we had received. Our salesman was friendly and courteous, no high pressure here. Long-time Volkswagon drivers we had no difficulty choosing two cars. Then, management worked long and hard to secure financing that we, and our budget, were comfortable with. Based on our favorable experience, I highly recommend shopping at this location for your next car!

Car Shopper

Jul 1, 2013

We came from out of the area and called ahead to view a pre-owned VW. On arrival the car was ready and the salesman was immediately available for us to test drive. The vehicle did not fit our wants due to the color scheme. Nonetheless, the salesman was friendly and helpful describing options available even though he knew we would not buying at that time. It was an usually comfortable experience for car shopping and I now recommend others to check them out despite the distance.

carkemm

Jun 28, 2013

I had such a great experience at Speedcraft VW. Buying a car can be such a troubling experience but with the help of Tom he helped me get exactly what I want for a great price. Once it came to financing James made me feel comfortable and worked hard to get me a lease I could afford.

Heather

Jun 25, 2013

After months of searching for my sixth Volkswagen, my family finally purchased a 2010 Jetta TDI Sportwagen from Speedcraft VW in the summer 2013. I knew exactly the car I wanted, and I was so happy to find the car on Speedcrafts website (especially because I purchased my fifth VW from them in 2009). Sales associates Richard and Marc worked tirelessly to ensure I received the full amount for my trade, and even brought the Jetta to my workplace for a test drive! The people at Speedcraft are as friendly and relaxed as they are professional and knowledgeable. Driver found. Thanks for everything, Heather

HAlge

Jun 25, 2013

After months of searching for my sixth Volkswagen, my family finally purchased a 2010 Jetta TDI Sportwagen from Speedcraft VW in the summer 2013. I knew exactly the car I wanted, and I was so happy to find the car on Speedcrafts website (especially because I purchased my fifth VW from them in 2009). Sales associates Richard and Marc worked tirelessly to ensure I received the full amount for my trade, and even brought the Jetta to my workplace for a test drive! The people at Speedcraft are as friendly and relaxed as they are professional and knowledgeable. Driver found. Thanks for everything, Heather

Jeff C

Jun 17, 2013

Buying our new VW from the Speedcraft Team was hassle free! Richard Carr in Internet Sales helped us get a deal started and Carrie Andrade, Product Specialist wrapped up the details! Both were extremely professional and genuinely made us feel like our business was appreciated. We will highly recommend Speedcraft Volkswagen to family and friends and look forward to working with them in the future when seeking another vehicle purchase.

1JCharb

Jun 17, 2013

Buying our new VW from the Speedcraft Team was hassle free! Richard Carr in Internet Sales helped us get a deal started and Carrie Andrade, Product Specialist wrapped up the details! Both were extremely professional and genuinely made us feel like our business was appreciated. We will highly recommend Speedcraft Volkswagen to family and friends and look forward to working with them in the future when seeking another vehicle purchase.

Bob

Jun 14, 2013

Speedcraft VW did everything in their power to make the buying of my new vehicle very positive. I have purchased quite a few cars in my life and I would strongly recommend Speedcraft. I had never purchased a vehicle from them in the past but I would say that I would do so again. There was no pressure in purchasing, like in other dealerships. They did everything they could to make me feel at ease, the negotiating was very simple and I believe that both myself and the dealership go good deals. I would strongly recommend Speedcraft VW for anyone looking to buy a new or used VW.

Gail Hu

Jun 10, 2013

What a wonderful car-buying experience! I am from another country and had never bought a new car in the States or in my home country. Naturally, I was a little sad and nervous when I knew it was time to leave my old Saab behind and move on to buying a new car. I knew I wanted a VW but wasn't sure which model, so I started doing research online. When my boyfriend and I saw online reviews left by happy customers praising how friendly people are at Speedcraft, we decided to drive 45 mintues to see it for ourselves, even though there are a few other VW dealers that are much closer to Providence. I came home with a new VW SE w/sunroof and nav that afternoon. Biggest birthday present I've ever gotten for myself! The whole experience began with an online request I made to Speedcraft to make an appointment for a test drive. Carrie called within half an hour or so and was extremely helpful and, most importantly, upfont. She told me the internet price I saw, which was very low, was a cash price and I would need to pay more than that if I wanted to take advantage of the 0% APR. I really appreciated her honestly as I did not ask about the price. She made an appointment for me and told me she wouldn't be there on the day I go in but someone will take me. This 'someone', Richard, emailed me very soon after that. I told Richard the model and the colors (ext. and int.) I would like to see. When we got there Saturday, the car was waiting for us. Richard had one of their salespeople, John Flowers, take us as he himself is in charge of the internet part of the business. Although there were so many customers that afternoon Richard ended up having to take a customer and his family for a testdrive too. John Flowers, our guy, is just a wonderful, wonderful person to work with. I drove home a new car that day primarily because of the staff there, and among them, John was the main reason. He was patient and thorough before, during, and after the test drive. He explained everything clearly and patiently answered all my questions, silly or quasi-intelligent. Even my boyfriend, a seasoned American middle-aged car buy himself, thought John was exceptionally clear and sincere. When I decided to buy, I needed to choose between a night blue SE w/sunroof and a slightly more expensive opera red SE w/sunroof and navigation. James, Speedcraft's general manager who is also currently their acting finance guy, gave me two very competitive prices. I ended up getting the red with navigation. When we were waiting for the paperwork, one of the staff on the floor, Luke, came over to chat with us. If you ever go down there, you will see Luke's beautiful and magnificent jade plant sititng in the showroom. We had a good chat about the plant and a nearby restaurant he highly recommended. When the new car was pulling into the front, all cleaned and washed and polished, my boyfriend noticed a couple of very fine lines on the front bumper. They are really very, very fine. John took it seriously and went back into the office. He came back with Luke and the service manager, Howard. After examing the lines and discussing what makes the most sense, we decided that they will work on this when I bring the car back to have my plate put in (it was after hours when this was happening). I was so impressed at how seriously they took this very minor problem. All in all, I highly recommend Speedcraft to anyone who is thinking of getting a VW. I have only had my new Passat for less than 48 hours-and I am loving everything about it-but I am already thinking about going back in a few years so I can have another one of this wonderful buying experience!

Lucky Lucille

May 17, 2013

I bought my 2008 EOS at Speedcraft and found the purchase experience to be stress-free. Over the years, I have taken my car to Speedcraft for all service, even though I have at least one VW dealer closer to where I live. The professionalism and quality of the service at Speedcraft is noticeably better and the team keeps you informed, without talking down to you (as can happen at other dealers). I find that they go the extra mile, such as washing my car before it's returned to me after every service!), and I don't even have to ask.

KellyHernandez

May 16, 2013

I am very pleased with the overall quality of service and knowledgeable advice. I love my VW and feel great that this dealership gives my car the excellent service it needs. It runs great and I have no complaints.

Mark P.

Apr 28, 2013

If you are looking for a new or used vehicle and are reading this, stop reading and go directly to Speedcraft. My parents and sisters have purchased a total of 5 vehicles from Speedcraft over the past few years, however, this was my first purchase through them. I purchased a new Jetta TDI but was unsure if I wanted the gas or Diesel model when I arrived, additionally I had some questions regarding trim levels and salesman Tom Cottrell came to the rescue. I was provided with several different models of Jettas to pick from and drive, Tom knew his product inside and out. I drove a gas and a diesel model, my decision was made and the price was good! Next to the General Manager, James Dartt, for the paperwork and pressure, nope, paperwork only, oh and an ADDITIONAL $500.00 savings found by James, even better! Living in Warwick, I live MUCH closer to two "Volume" dealers and this dealership with its small-town feel won over my business. I plan on making the drive to Speedcraft for all of my servicing needs as well; that is how well they treat their customers!

usr9698

Apr 28, 2013

Great dealership, great experience!If you are looking for a new or used vehicle and are reading this, stop reading and go directly to Speedcraft.My parents and sisters have purchased a total of 5 vehicles from Speedcraft over the past few years, however, this was my first purchase through them.I purchased a new Jetta TDI but was unsure if I wanted the gas or Diesel model when I arrived, additionally I had some questions regarding trim levels and salesman Tom Cottrell came to the rescue. I was provided with several different models of Jettas to pick from and drive, Tom knew his product inside and out. I drove a gas and a diesel model, my decision was made and the price was good!Next to the General Manager, James Dartt, for the paperwork and pressure, nope, paperwork only, oh and an ADDITIONAL $500.00 savings found by James, even better! Living in Warwick, I live MUCH closer to two "Volume" dealers and this dealership with its small-town feel won over my business. I plan on making the drive to Speedcraft for all of my servicing needs as well; that is how well they treat their customers!

V-Dubster

Mar 30, 2013

Great service. No nonsense. That's how I like it. Craig got me in the car, Luke crunched the numbers and James got me on my way. Couldn't have gone smoother. We now have a 2013 Passat SE and a 2013 Tiguan SE. Thank you Speedcraft!

crblaney

Mar 30, 2013

In September I was looking another brand of new car, but after running into Craig Newton from Speedcraft, he talked me into test driving the new 2013 Passat SE. I loved it and bought it on the spot. This week, we traded in my wife's 2010 Tiguan S for a new 2013 Tiguan SE. Craig and Luke helped me tremendously and James was fantastic in getting me out and on the road. Fast, friendly service. I live in Wakefield and it feels good to buy local. Plus I like the fact that I have gotten to know these guys over the years. It's truly a "home town" experience. I'll be back in a few years to purchase my next car for sure.

TaliSoto

Mar 17, 2013

A quick note to share my appreciation to Mike Burns and the staff of Speedcraft VW (SCVW) in Wakefield, RI. I took my 2002 VW Passat to SCVW for the replacement of valve gaskets and heating problems. I know this is a tedious and complicated job. The pros at SCVW did a fantastic job at a reasonable price. They explained everything that was taken care, and most importantly, they inspected the car and advisd me on any areas that I need to keep an eye on. Will I bring my car to SCVW again, if needed ? absolutely in a NY minute. Professional, fair, and caring thats how the staff at SCVW is defined. When it comes to professional quality service, these guys wrote the book. Neftali Soto Voluntown, CT

talisoto

Mar 17, 2013

A quick note to share my appreciation to Mike Burns and the staff of Speedcraft VW (SCVW) in Wakefield, RI. I took my 2002 VW Passat to SCVW for the replacement of valve gaskets and heating problems. I know this is a tedious and complicated job. The pros at SCVW did a fantastic job at a reasonable price. They explained everything that was taken care, and most importantly, they inspected the car and advised me on any areas that I need to keep an eye on. Will I bring my car to SCVW again, if needed ? absolutely in a NY minute. Professional, fair, and caring thats how the staff at SCVW is defined.Neftali SotoVoluntown, CT

Happy Driver

Mar 15, 2013

Outstanding experience- I would highly recommend this dealership. Very professional from the top down. They made me feel like I was a very important customer!

Nick S.

Mar 6, 2013

Out of any car dealership I have ever been to, regardless of car brand, Speedcraft VW is the best dealership I have ever encountered. The salespeople and employees are some of the friendliest and most helpful I have ever met, and it's clear that they always have the best intention of the customer in mind. I never felt pressured to buy anything in my many visits there, and when I did decide to purchase my car, both the salesman and the financier helped me make sure I was buying the car that was right for me and that I was getting the best possible deal. The same can be said about Speedcraft's service department. The work and maintenance I've had done has always been done thoroughly and completely, and in a timely manner. The technicians have always listened to any concerns I may have had over the years, and they have always taken the utmost care of my cars whenever they required service. I would recommend Speedcraft Volkswagen to anyone in the market for a VW over every other VW dealer in the area!

vmsh

Mar 5, 2013

One of the best VW dealers I have been to, great experience, large inventories, friendly environment, Richard the internet sales manager was very professional and honest.

mbm41

Feb 27, 2013

Shopping for a new car is generally thought of as being a stressful experience, with an overload of information and options and pressure from dealers to commit quickly or risk losing out on the deal. NOT at Speedcraft VW! Carrie Andrade brought humanity, humor, wit and professionalism to the table and I am absolutely delighted with both my 2013 VW Golf and with the high quality of every aspect of the transaction. I will encourage anyone I know who may be in the market for a new or used car to contact Carrie. Her honesty and knowledge of the business combined with her winning personality make the experience of buying a new car a truly great one!

StevenCournoyer

Feb 26, 2013

I have been buying cars at Speedcraft for 12 years and have been treated extremely well by the staff there. I recently purchased(2/21/13) a new Jetta there and the staff could not have been more helpful and courteous. I have and will continue to recommend this dealership to friends and family.

Charlie

Feb 18, 2013

Have never had such a simple and happy car buying experience. Everyone at Speedcraft was down to earth and very straightforward. Richard the internet manager got right back to me after my initial inquiry and followed up with a very reasonable offer the next morning. Carrie Andrade was also meticulous in f/u and completing the transaction. They were extremely honest with no last minute surprises. They even made a mistake in our favor and stood by it. Finally I must also note the James Dart The GM was excellent in every way. He knows his VW's, where the value is, and did not try to oversell us on extras we did not want. This place is a hidden gem and well worth the extra drive. Would definitely buy there again.

RoyJeffrey

Feb 18, 2013

I was looking for a new car to purchase and had gone to the Providence Auto Show in January. I followed up with virtual visits to several web sites of cars that appeared to be of interest to me. I checked into the Wakefield Speedcraft VW site and found it very useful and easy to use in terms of my interests - types of cars, prices, photos, etc.. While on line, a popup appeared from Richard Carr asking if I had any questions. It was a good opportunity for me to interact with a professional sales person and secure useful information for my search. It turns out I purchased a different make from another deaier, but I would recommend Speedcrarft VW to others based on my brief interaction.

ctracy2624

Feb 18, 2013

Excellent dealership-well worth the drive from Boston.Honest,diligent, and very good pricing.Richard,Carrie, and James were all excellent.will buy there again

TheDerek

Feb 15, 2013

Richard Carr did an outstanding job getting me an incredible price on a new VW, I would not hesitate to call him the next time I need a car.

lgordon25

Feb 15, 2013

I dealt with Richard Carr who was pleasant to work with, answered my questions, seemed interested in being of help, and was prompt in responding to my email.

npb7768

Jan 28, 2013

My '99 Jetta is still great and reliable, but wanted to check out some VW's in the event this 14 year old car with 175k miles on it needs to be retired soon. So I test-drove a 2013 Beetle with Carrie Andrade and my son. Carrie was really very nice, helpful, friendly, totally knew all about the car, let me air it out on Route 1. Very good with my 7 year old son too. Easy to ask questions to, and answered everything from the stick-vs-automatic, to the engine specifics, to why the windows re-seal themselves automatically. My wife and I have bought our last 2 cars at Speedcraft too ('99 Jetta purchased used from Speedcraft in 2002, and a '12 Jetta purchased from Speedcraft in late 2011), and the experience was also fantastic. Our next purchase will definitely be with Speedcraft too. Loved the new Beetle, but it was a little too small for my 10-year-old's liking... for me it was a great car and under different circumstances I might have bought it... the Beetle had great energy and quickness, very responsive and smooth, stick shift was easy and the new coupe look is a great re-design. Solid car too, doors have a good weight to them. Definitely would recommend the 2013, and I think Speedcraft still has some in stock.Setting up the test drive was easy. Richard Carr set it up based on my schedule. Test drove immediately with no waiting at all. No pressure to buy either. Carrie again was great to work with.Thanks Speedcraft, see you for our next purchase.

RSR

Jan 24, 2013

I was looking for a particular vehicle for my wife and when I saw one come available at Speedcraft VW, I jumped all over it!! I had never dealt with Speedcraft VW prior to this but looking back now I am so glad that I did. This dealership has it together as evidenced by their customer service, great sales team, friendly staff and an overall honesty that made me feel very safe when purchasing my car. Luke was a great person to deal with. He was easy to work with. He answered all my questions and went above and beyond when it came time to delivering my new car. Great work bud!! Richard played a key role when it came down to providing all the details of my car such as the service history, carfax, pictures, etc. Richard like all the Speedcraft staff are personable and downright cool people to interact with. Awesome work Richard!! You are the man!! I want to let other people know that if you are looking for a new, used, or CPO VW than Speedcraft is the place to go!!! *****

Car junkie

Jan 24, 2013

We very much enjoyed dealing with Speedcraft and got a great deal. Our first contact was with Richard via the Internet. He found out our general interest and had conveyed that info to Rob by the time we arrived later that morning. The Beetle they suggested was already waiting for us by the door. The test drive was very thorough and impressive. We spotted another Beetle that we also liked and were taken for another drive in that. There was no sales pressure - just good info. We left our trade-in car with Luke while we walked next door for a hamburger. When we got back, we had attractive quotes for both cars that we had liked. There was no reason to haggle - the trade-in allowance was very generous. We made our choice about 2pm, went home to remove the stuff from our car, went to the bank for a check, and drove away in our new Beetle about 5pm. James had been very helpful with the paperwork, and Howard had made our double-check appointment in 30 days. It couldn't have been easier or more pleasant!

Lelandj

Jan 24, 2013

We very much enjoyed dealing with Speedcraft and got a great deal. Our first contact was with Richard via the Internet. He found out our general interest and had conveyed that info to Rob by the time we arrived later that morning. The Beetle they suggested was already waiting for us by the door. The test drive was very thorough and impressive. We spotted another Beetle that we also liked and were taken for another drive in that. There was no sales pressure - just good info. We left our trade-in car with Luke while we walked next door for a hamburger. When we got back, we had attractive quotes for both cars that we had liked. There was no reason to haggle - the trade-in allowance was very generous. We made our choice about 2pm, went home to remove the stuff from our car, went to the bank for a check, and drove away in our new Beetle about 5pm. James had been very helpful with the paperwork, and Howard had made our double-check appointment in 30 days. It couldn't have been easier or more pleasant!

RSR

Jan 24, 2013

I was looking for a particular vehicle for my wife and when I saw one come available at Speedcraft VW, I jumped all over it!! I had never dealt with Speedcraft VW prior to this but looking back now I am so glad that I did. This dealership has it together as evidenced by their customer service, great sales team, friendly staff and an overall honesty that made me feel very safe when purchasing my car. Luke was a great person to deal with. He was easy to work with. He answered all my questions and went above and beyond when it came time to delivering my new car. Great work bud!! Richard played a key role when it came down to providing all the details of my car such as the service history, carfax, pictures, etc. Richard like all the Speedcraft staff are personable and downright cool people to interact with. Awesome work Richard!! You are the man!! I want to let other people know that if you are looking for a new, used, or CPO VW than Speedcraft is the place to go!!! *****

Marina926

Jan 23, 2013

This dealer is like no other I've ever been to! They keep you best interests in mind and are honest/upfront from the moment they introduce themselves. Highly suggests that anyone looking at VW, looks at speedcraft

crblaney

Dec 5, 2012

After pricing BMWs, I test drove a new Passat SE on a recommendation of a friend. I was blown away by the value of the car. What you get for the price is unmatched. After test driving it, I couldn't justify spending $10,000 more just to get a BMW emblem. My new Passat has all the options and then some. The interior is sleek and roomy. Great gas mileage. The staff at Speedcraft was their usual excellent selves in helping me purchase the vehicle. I have purchased 5 cars from Speedcraft. This summer I plan on making it 6.

RINavyWife

Nov 6, 2012

We are a Navy family and move often with a great deal of dealership experience. Speedcraft will go down as the best experience we have had with both sales and service. We originally came to Speedcraft for service for our 2005 VW TDI but this year became new VW owners again not once but twice. VW makes an outstanding product and anyone looking there knows this, but what you can not find at every dealership is good honest professional people. The dealership is less concerned with selling you and more concerned with making you a happy customer. This is a no pressure show room! It is a small dealership that acts like a family and treats you as if you are it's most valued member. They were happy to let us drive as much as we wanted, look a different models, and Joe was the only salesperson to take the time to ask me, "What did we want in a new vehicle?" Great question and it led us back to VW to buy not one but two cars. Both the sales managers are professional and helpful. Luke Whaley in particular helped my husband with the trade and purchase of his car. Both transactions were very positive. Luke also took the time to help me realize what was better for me: a minivan or a wagon and gas or diesel and helped me understand what best met my needs.They will not try to sell you a car and I can not emphasize this enough! In fact I could never really tell for certain which car they thought best for us in their opinion. All they care about is the customers.The service desk is a line up of professional helpful kind people. Carrie at reception is equally lovely.Joe was wonderful to work with and let us take our time and make our choices and in the end this dealership went to PA to get the car I wanted. The price was the fair price for both vehicles we purchased. The trade we made was the exact number we wanted in trade. And might I say again, no pressure, kind professional people. It is the only dealership I have ever been in where I felt anyone there would be wonderful to work with and anyone would be happy to help us.If you try Speedcraft you will be back. They are a dealer to use for life.Thanks Speedcraft for great sales, great service, a great product, great value, and a nice warm place to walk into. We love both are new cars and would recommend this dealership to anyone.

cps123

Sep 27, 2012

Our family has now bought 3 cars from Speedcraft over the past 5 years. Everyone from sales to service are just great. they know you by your first name. Our experience dealing with Luke and his team was fantastic. The friendly, family, non pushy purchase experience that Speedcraft has is to be only found at Speedcraft. The rest of the VW big volume, big franchise dealers don't come close to price or service. thanks

Mkael2012

Sep 17, 2012

Tom and Richard were great. they treated me with good attitude and we had no problems with anything. Tom and Richard gave me respect and made it easy for me to buy a new van.

dwenh

Sep 12, 2012

My experience with Speedcraft was positive from the start. Everyone is friendly & courteous. Very willing to satisfy my requests. I love my Jetta TDI and look forward t many happy miles.

mertxe

Sep 11, 2012

Fabulous dealership with great, client-focused employees and excellent deals. We initially approached them because their prices were by far the most competitive (we were open to all sorts of makes and models). They actually listen to what your needs are and then explain in plain English what options they can provide in order to meet those needs. They treat you like an intelligent person and they'll treat you with respect. They also show excellent respect for your time and personal needs (one of the sales people was willing to drive me all the way home in order to get some documents because he knew that I had small children and that it would be a huge hassle for my husband to have to bring the kids out to the dealership). They don't act like the stereotypical "car salesman" and they don't try to sell you something that you don't want or need. Highly recommend.

customx253

Sep 10, 2012

Overall Speedcraft did a great job of taking care of my needs. I originally contacted them for a quote on a TDI Golf a few months ago at which time I decided that I wasn ready to purchase. I was not pressured at all. I requested that they keep me informed and to check back with me in a few months. Amazingly they did contact me in a few months although I still wasn ready. When compared to other dealers they respected my communication preferences. When I decided that I was ready to purchase Richard the Internet Sales Manager was great. We spoke about a vehicle on a Tuesday. Richard took the time to explain pricing, dealer hold back and current VW promotions. I committed to a price on Wednesday and I picked it up the next day. Richard had everything prepped such that I only had to go to the dealership once. I walked into the dealership at 7pm and Richard left me in the capable hands of another member of the Speedcraft staff Tom. Tom took the time to detail my potential vehicle and spent almost an hour going over the features of the vehicle. The whole dealership (Sales, Appraiser and Finance) stayed open well after closing to help with my purchase. Tom even helped transfer all the junk in my trade to my new car. All in all a great car buying experience

stephenpayne73

Jul 23, 2012

We had not planned on getting into new vehicles the day we visited Speedcraft, but after test driving some vehicles, and working with the staff, we felt very comfortable making the decisions to work the Speedcraft folks. The cars and the folks at Speedcraft have been wonderful.

stephenpayne73

Jul 23, 2012

We had not planned on getting into new vehicles the day we visited Speedcraft, but after test driving some vehicles, and working with the staff, we felt very comfortable making the decisions to work the Speedcraft folks. The cars and the folks at Speedcraft have been wonderful.

rfree28764

Jul 17, 2012

This is my second purchase from Speedcraft, and I can not have been happier. Speedcrsft was the ONLY dealer in my area that was willing to order me my Passat TDI SE 6 speed manual. I met with Richard, Carrie and James. James sat right down with us and ordered my car exactly as I wanted. Thanks guys...job well done Share on

Brenda

Jul 17, 2012

Two years ago, I leased my first Volkswagen from Speedcraft. From my very first experience with them, they were upfront and honest. The sales team there are very friendly, and made me feel welcome. Their service department is very good as well. I will continue to do business with Speedcraft, because they care about their customer.

2009 Silver Jetta

Jul 17, 2012

Working with Speedcraft is always an enjoyable experience whether I'm buying new (my 1st new car from them was a brand new 1982 Rabbitt diesel and my last purchase from Speedcraft was a perfect '09 Jetta) or making the most convenient appointments for service. The staff rates with any VW dealership from here to Florida and is always a major reason for us when auto service is required....being laocated here in Southern RI is also a big draw.

David Van Ness

Jul 17, 2012

Richard was my first contact with Speedcraft. He was consistent and lead me in good directions. He pasted me on to a good contact on the Speedcraft team...

rfree28764

Jul 16, 2012

This is my second purchase from Speedcraft, and I can not have been happier. Speedcrsft was the ONLY dealer in my area that was willing to order me my Passat TDI SE 6 speed manual. I met with Richard, Carrie and James. James sat right down with us and ordered my car exactly as I wanted. Thanks guys...job well done

Zekemw

Jun 5, 2012

I recently purchased my '01 Audi A4 from Speedcraft, after a 6 + month search for the perfect vehicle. While I live in NY and was cautious after several long distance trips to view potential cars, Richard, Carrie, and the rest of the staff, at Speedcraft were very helpful, accommodating and responsive (ie: I got a response within half an hour of writing them with inquiries about the car and the next business day I have a video walk around of the A4 plus service documentation.) Once the deposit was down they helped out with all the necessary paperwork and bushwhacking through multiple state/insurance bureaucracy. Shortly thereafter I took the trip over and met with James who got everything finalized. With questions answered and transaction completed, I was on my way home having a lot of fun and very satisfied. My only misgiving about the whole process is that they are not located nearer to me, as I would happily go to them for any and all service, first rate! I would, and do, highly recommend them to anybody.

gmitchellvwcc

Jun 2, 2012

I was recently in the market for a NEW but USED car for myself. I had been putting it off for some time because I really don't like going to a dealership. We've all heard the stories of the pressure and haggling you get when you go. BUT, WOW was this a GREAT experience. I told Tom (sales) that I was just looking. He was awesome-just let me look around and asked if I had any questions. Tom answered the questions I had and that was it, no pressure. I then tried another approach to see if I was getting the real deal-Honesty. I sent an email from their website-www.speedcraftvw.com and again I was greeted with great service via an email from Richard who does their internet sales. I told him my situation and how I wanted to handle looking and purchasing a car. He listened and respected my wishes and then the deal was almost done. So now I needed to deal with the GM-James who is wearing a few hats but found the time to call or emailing me to keep me informed. So within 3 days - I went to get the car and sign the paperwork, I felt like I was the only one in the dealership but I wasn't. SO, if you are in the market for a car, you really need to contact SpeedcraftVW because it was just a great experience and I will definitely go back and tell folks. As you can see, I writing a review. Thanks for everything James, Richard and Tom. Truly a good experience!! 5+

tmsumner2

Apr 23, 2012

My husband and I have bought many cars over the years at Speedcraft and it is the only place I would go. The friendly atmosphere and knowledgeable people makes us feel very comfortable. The service Dept. always does things right and we never have to go back because something was not fixed right. I cannot say enough kind words for this dealership. This is my fifth VW from Speedcraft and I would Not go anywhere else.

tferrau

Apr 3, 2012

Love my car!! 282K miles and you guys got it running like a top!!!I will be abck for another when the time comes!Smooches!!!

Petunia02822

Feb 29, 2012

I bought my 2008 Passat wagon new from Speedcraft and have had all of my service done there since. It's always a bit more expensive to have service work done at the dealership but for me it is worth it -- they always get me in right away and I know the job will be done right the first time. What I like most about the service department is that they make me feel like they appreciate my business. They also appreciate my time -- since my car was in for a longer time the use of a loaner car allowed me to continue my busy day without a blip. I will continue to choose Speedcraft for all of my VW service and recommend it highly to all of my friends.

Sara S.

Feb 28, 2012

I had an awesome experience while shopping for a new car at Speedcraft VW in Wakefield. The sales team was excellent and I love my new vehicle. I would highly recommend this dealership.

shana91887

Feb 28, 2012

I visited speedcraft VW looking to trade in and purchase a new vehicle. I worked with Tom & Luke and had an exceptional experience. The customer service was awesome and I am so happy with my new car. I would highly recommend this dealership to anyone in the market for a car.

Chris Young

Feb 27, 2012

The service department went the extra mile to make sure I got the service I needed at an affordable price. I've tried all the RI VW service department in RI and felt the most welcome and satisfied at Speedcraft.

Alicia DeRise

Feb 2, 2012

I have dealt with SpeedCraft VW for the past 25 years and have bought my last 3 VW's from them. Luke in sales is wonderful and makes the experience pleasant and very comfortable. I look for HIM when I'm ready to buy. It's like sitting with an "old friend". The Service Dept is the absolute BEST service dept that I have EVER dealt with. Since "Service" is what you need most in the years after buying a car, it weighs heavily on why I buy my cars at Speedcraft VW. I am treated with the utmost courtesy and respect and my time is considered valuable to the staff. I am always offered a loaner car when needed for longer service and an appointment is always made to my satisfaction....and my car is WASHED!! (Love that!! lol) SpeedCraft VW is the one place I can feel totally comfortable recommending to any of my friends. I hope they never change their work ethics. As long as they stay the way they are,..........I'll be their customer. Thanks Speedcraft. You are what "Excellence" is all about!

apple

Jan 22, 2012

Stress free buying experience! Highly recommended!

tarajland

Jan 22, 2012

Low pressure sales team whom is honest and open. A++. Chris worked diligently to get me into the VW wanted for the payment I needed.

jetta12

Dec 21, 2011

I would like to tell you how happy I am so far with the service I have received from Speedcraft VW. I took delivery of a 2012 Jetta TDI Wagon a full month earlier than anticipated, thanks to the diligence of Luke. James Dartt has been a pleasure to deal with throughout the whole experience of purchasing the vehicle including follow-up. Rich Carr has gone above and beyond in answering questions. When I came to the dealership looking to get into a 2012 VW Jetta TDI Wagon, my iPhone was having technical issues. Rich Carr was not my salesman, but he came over and offered his assistance. He spent a lot of time figuring out the problem and how to fix it. Rich emailed me the instructions for iTunes and told me I could email him at any time. My husband and I went home that afternoon with an estimated date of delivery for the vehicle I wanted of approximately one month. That night, I was able to fix my iPhone using the iTunes instructions Rich had emailed me and so I emailed Rich thanking him for his help. WIthin TWO DAYS (instead of 30 as originally estimated), I had heard from Rich that Luke found me a vehicle and I drove it home within 48 hours of originally walking into the dealership!!! Rich once again offered his assistance if I should need it, and said I could email him any time. Within 5 days of driving the car home, Rich emailed me asking how everything was going, even though he had nothing to do with the sale of the vehicle. Just this past Saturday, I received an email about a survey from a company claiming to be with VW. I was not sure of the validity of the survey, so I forwarded it to Rich asking if it was a valid survey. He immediately replied that he was out of town and would look into it and get back to me on Monday. Well, by dinner that day Rich had gotten back to me that it was a valid survey ON HIS DAY OFF! Rich Carr goes above and beyond with his customer service. He is a valuable member of the team at Speedcraft VW in Wakefield and I am very happy to say that I will recommend Speedcraft to friends in part because of the service Rich has given.I was very pleased with my first service appointment - I had questions about the new vehicle when I dropped it off and the gentleman behind the counter listened very attentively and said "No problem, we'll get all your questions answered". When I picked up the vehicle, a service man actually sat in the vehicle with me and answered all my questions very patiently. I am very happy with my experience at Speedcraft VW thanks to this team, with the purchase of my first VW.

jetta1

Dec 20, 2011

When I came to the dealership looking to get into a 2012 VW Jetta TDI Wagon, my iPhone was having technical issues. Rich was not my salesman, but he came over and offered his assistance. He spent a lot of time figuring out the problem and how to fix it. Rich emailed me the instructions for iTunes and told me I could email him at any time. My husband and I went home that afternoon with an estimated date of delivery for the vehicle I wanted of approximately one month. That night, I was able to fix my iPhone using the iTunes instructions Rich had emailed me and so I emailed Rich thanking him for his help. WIthin TWO DAYS (instead of 30 as originally estimated), I had heard from Rich that Luke found me a vehicle and I drove it home within 48 hours of originally walking into the dealership!!! Rich once again offered his assistance if I should need it, and said I could email him any time. Within 5 days of driving the car home, Rich emailed me asking how everything was going, even though he had nothing to do with the sale of the vehicle. Just this past Saturday, I received an email about a survey from a company claiming to be with VW. I was not sure of the validity of the survey, so I forwarded it to Rich asking if it was a valid survey. He immediately replied that he was out of town and would look into it and get back to me on Monday. Well, by dinner that day Rich had gotten back to me that it was a valid survey ON HIS DAY OFF! Rich Carr goes above and beyond with his customer service. He is a valuable member of the team at Speedcraft VW in Wakefield and I am very happy to say that I will recommend Speedcraft to friends in part because of the service Rich has given

Sportdog

Nov 23, 2011

I contacted Speedcraft VW online after having an unpleasant experience with the first dealership I tried to purchase a vehicle from. Within minutes of entering my request online I received a detailed quotation to my exact specifications with a fair price. I received a follow up phone call from Richard Carr at Speedcraft to review the quotation and answer any questions about the vehicle. We had a pleasant exchange and would state that Richard is very knowledgeable about the products and services that he represents and is totally focused on customer service. I decided to stop in to Speedcraft and met James Dartt the General Manager. I was introduced to the members of the Speedcraft team that would help to earn my business. The Volkswagen product lineup speaks for itself however it the customer focus over the long term that makes the difference and that takes a great team people. I wish to thank, Arthur, Luke, Christopher, Stephan, Richard and James for a pleasant experience and earning my business. I will highly recommend Speedcraft Volkswagen to my family, colleagues and friends.

johngolberg

Nov 20, 2011

Found me the car I wanted.Service above average. I am fussy, but problems quickly resolved.Service prices high but fair. Loaner car usually free

EOS owner

Nov 16, 2011

I purchased a used Eos from Speedcraft. There were a lot of little annoying repairs that had to be taken care of. The service department has been incredibly helpful in solving ALL of the problems. I have never experienced this level of professionalism before!

chillyjilly

Nov 14, 2011

I am a confirmed VW owner, have been for many years and Speedcraft service is topnotch. My car has been in for a timing belt, brakes, and an alternator as well as regular service in the 1 1/2 yrs I have lived in Wakefield and I am always greeted with a smile, timely work that is well priced and well done. They feel like family.

Headlight loser

Nov 8, 2011

My headlight went out when I drove my car from NY to RI for a research cruise. Speedcraft VW allowed me to drop off my car and leave it there for 2 weeks, and they fixed it while I was gone. When I returned, they had the car waiting and I picked I up in about 2 minutes. They were amazingly helpful the entire time. It is almost worth driving to RI every time I need my car serviced!

faithlee

Nov 8, 2011

My headlight went out when I drove my car from NY to RI for a research cruise. Speedcraft VW allowed me to drop off my car and leave it there for 2 weeks, and they fixed it while I was gone. When I returned, they had the car waiting and I picked I up in about 2 minutes. They were amazingly helpful the entire time. It is almost worth driving to RI every time I need my car serviced!

robin

Oct 24, 2011

We recently entered the dealership at a time when we were uncertain as to whether we were going to purchase a new vehicle or invest further in our current. Rich showed us the Jetta Sportswagon and I immediately fell in love with it! Rich took the time with us (after hours) to take us for a test drive. It took us a month to finally decide to buy and in that time-frame Speedcraft was always patiently there for us while we asked questions, discussed pricing, options etc without them ever placing any pressure to buy. We gave the go ahead on a Saturday to "find" a 2012 Sportswagon TDI in 3 different color choices. They had my second color choice in by Wednesday! And this second color choice has turned out to be my favorite - White Gold is beautiful!! We have been extremely happy with the Sportswagon and the personalized service that Speedcraft consistently provides. We plan on being Speedcraft customers for life!

rbeaupre

Oct 23, 2011

Speedcraft is a phenomenal dealership that fully caters to the customer and the customer's needs. Our family owns two other Jettas and we have a strong loyalty to Speedcraft due to their first class service, knowledge and expertise. They treat their customers like family. We recently entered the dealership at a time when we were uncertain as to whether we were going to purchase a new vehicle or invest further in our current vehicle at the time which needed some serious repair work. Rich showed us the Jetta Sportswagon and I immediately fell in love with it! Rich took the time with us (after hours) to take us for a test drive. We knew that ultimately my next vehicle would be a Jetta TDI due to its safety, reliability and great gas mileage however we were not certain that we were going to purchase a new vehicle as opposed to fixing our current vehicle at the time. Rich spent a great deal of time with us showing us the Sportswagon features and giving us honest answers to all of our questions. It took us a month to finally decide to buy and in that time-frame Speedcraft was always patiently there for us while we asked questions, discussed pricing, options etc without them ever placing any pressure to buy. We gave the go ahead on a Saturday to "find" a 2012 Sportswagon TDI in 3 different color choices. They had my second color choice in by Wednesday! And this second color choice has turned out to be my favorite - White Gold is beautiful!! We have been extremely happy with the Sportswagon and the personalized service that Speedcraft consistently provides. We plan on being Speedcraft customers for life!

Adrian

Oct 14, 2011

I recently bought a 03 VW Golf from Speedcraft. The customer service was honest, kind, and friendly. I test drove the car on Wednesday and picked it up the very next day. Speedcraft has been my best car buying experience to date. I would definitely recommend them to others.

kb244

Oct 8, 2011

Shopped online for a 2011 TDI SportWagen and contacted a bunch of dealers. Got a great price from a dealer in CT where I live who guaranteed they had a swap arranged to get my color choice. After a couple of weeks of frustration with them not telling me the truth, Richard Carr sincerely asked I give him a chance. I did. He returned phone calls promptly, answered his email and was not afraid to tell the truth. We hit a bump in the road and he owned the responsibility and proceeded to solve the glitch. I got a 2012 for the 2011 price he matched with the CT dealer. How people handle adversity is the true measure of their character. Richard was stellar. Been a month, my wife loves the TDI, the first service was flawless. I highly recommend Richard and this family run dealership.

Longevity

Oct 3, 2011

I really appreciated the friendly nature of the staff and their directness when talking about a purchase

amdupre

Oct 3, 2011

I shopped around and I basically bought my car at this dealership because of the friendly nature of the staff and they answered by questions directly. This was true on line or in person!

johnny mac

Sep 19, 2011

Very friendly and professional service. Purchased a used VW from them which I came all the way from NJ to purchase. Very upfront about pricing. Would definitely use them again.

cconley09

Sep 17, 2011

I found my experience in dealing with Speedcraft Volkswagen to be very satisfying. Our Sales Rep, Richard Carr, went above and beyond to help us and created the no-pressure kind of experience I was looking for. He took into consideration our circumstances (living on an island and having very little time to car shop) and provided us with as much up-front information as was possible. In the end, I would suggest this dealership to anyone looking for a great car and an even better shopping experience.

JonSolis

Sep 16, 2011

I've dealt with Lexus, Mercedes, Jaguar, BMW, and Porsche dealerships. Speedcraft provided the best service and Arty is the best Service Manager that I have ever dealt with!

Passat2006gr

Sep 15, 2011

I reviewed this dealership before, but felt I had to add something. There aren't enough superlatives for the Speedcraft dealership. You asked for rating 1-5...I'd give them 10's on everything because they are better than the best!

hick115

Aug 20, 2011

Great car(2010 Golf TDI),great service team. I had a problem with the water pump soon after purchasing the car,the service manager got my car in for repair,got me a rental car,drove me to pick up the rental,(VW paid for the rental),and fixed the problem quickly.

suzette02822

Aug 19, 2011

I purchased my Passat Wagon 3 years ago and have had all of the service done at Speedcraft. They know their customers by name, and from the time I call to schedule an appointment to the time I walk out the door, I always have the feeling that I am being "taken care of". At other service centers I was always wary of being overcharged or pressured into buying services I didn't need. At Speedcraft I am confident that I am charged a fair price for excellent work. At Speedcraft, I feel like my business is appreciated.

Sean K

Aug 18, 2011

I contacted Speedcraft while I was in the process of searching for my first car. A salesman responded to my email within the hour and was very helpful to me with all of my questions. We received the car for a good price, and we were very happy with the dealer.

car lover

Aug 17, 2011

i would recommend buying a car through Chris. very knowledgeable and friendly! doesn't force any decisions and made the process convenient

Curtis Ley

Aug 7, 2011

The competing dealers with which I deal are large "factories" located in the Providence metropolitan area. While their selection is good, their high pressure approach to the relationship is annoying. At Speedcraft, a relatively small dealership, I felt no pressure, all employees were friendly (even the non sales employees), and the selection of vehicles was broad and of high quality. I did not feel like I had to be concerned about the history of the car or the way it had been maintained. While I was in search of a second family car, I will not hesitate to return when searching for a new primary vehicle. VW has certainly come a long way.

jleahm

Aug 6, 2011

Today I went in for my 10, 000 mile checkup. The service representative, Art, was very pleasant and accomodating. His aim was to please and I appreciated the courtesy and 'service with a smile'.

lcferraina

Aug 5, 2011

We live and purchased our 2 VWs in Connecticut, but, while in RI this summer, we brought in both vehicles to Speedcraft VW, Wakefield for service. Other than the website and reading on-line reviews, we had no idea of what to expect...especially since we had not purchased the vehicles from them. What a pleasant experience! From the initial contact w/ Artie & Mike in the Service Dept. thru the qualilty maintenance & repair services provided, plus the car wash, it was a friendly, accommodating, informative, professional, competitively priced and timely experience. We were very pleased, and it has given us great peace of mind to know that we can return there and expect the same positive care in the future as needed. We appreciate the efforts of the Speedcraft Team Members. Well done!

Volks Family 4ever

Aug 3, 2011

Speedcraft VW in South County RI is an invaluable resource to our family. We have 3 VW vehicles & Speedcraft has been our "home away from home" anytime we've needed any kind of car service during the last 12 years. We recently also purchased a used car from this dealership and received the best value & bang for our buck in a very difficult economy. The service & professionalism starts with the very first phone call and Speedcraft never failed us nor ignored any of our family's transportation/budget needs. Call today & ask for Artie Medeiros! He has been our "go- to" guy and understands every aspect of quality service from start to finish!!

Dede Bornholm

Aug 3, 2011

Speedcraft VW in South County RI is an invaluable resource to our family. We have 3 VW vehicles & Speedcraft has been our "home away from home" anytime we've needed any kind of car service during the last 12 years. We recently also purchased a used car from this dealership and received the best value & bang for our buck in a very difficult economy. The service & professionalism starts with the very first phone call and Speedcraft never failed us nor ignored any of our family's transportation needs. Call today & ask for Artie Medeiros! He has been our "go-to" guy and understands every aspect of quality service from start to finish!!

psherman13

Aug 3, 2011

My husband brought the car in. I am not sure which staff he worked with. It was the 90 day check up on a leased tiguan so there was no charge.

Assistant to VW Owner

Aug 2, 2011

Speedcraft Volkswagen in Wakefield, RI, provides friendly, professional, and courteous service. They schedule needed service at our convenience, and pick up and deliver the car to our place of work. They always call regarding any needed service and offer advice on what repair(s) need to be done immediately and what can wait. They go out of their way to provide the best service possible.

Lead Foot

Aug 2, 2011

I am very pleased with my new TDI Sportwagon Purchase with Speedcraft VW. I traded in my 2004 TDI for a new clean desiel engine. I am very happy with my service team and drove home my new vehicle the same day! I have been using speedcraft for over 6 years and have not been disapointed. They truley go above and beyond the excpected service. I have already recomended them to a few of my co-workers as they like my new vehicle. Thank you speedcraft team!!

dgp28

Aug 2, 2011

Customer Service is a quality that is often underrated. At Speedcraft Volkswagen, their staff makes customer service a priority. From the moment you purchase a car (new or used)to the time you bring your car in to have it serviced, the staff at Speedcraft Volkswagen is committed to making your experience at their dealership a pleasurable experience. I have been a customer of Speedcraft Volkswagen for over 15 years. I bought my first car from Speedcraft Volkswagen in 1995. Since then, the staff at Speedcraft Volkswagen has ALWAYS treated me like I am their ONLY customer. I am always treated with a friendly smile and sometimes even with a friendly handshake. Speedcraft has developed a family environment with their customers. This type of treatment made it easy for me to continue doing business with them. If a potential car buyer is looking to get more than just a great car, than I strongly recommend Speedcraft Volkswagen as their dealership of choice.

pamcam

Aug 2, 2011

Speedcraft Volkswagen has been servicing my boss's cars for over ten years. They provide the utmost in customer service, they are courteous, professional, and friendly. They always accommodate his very busy schedule, and even pick up and deliver the car to our workplace. Repairs are completed on time, and they always call with a report before making any repairs. They give advice about which repairs need immediate attention and which ones can wait or be "on watch." I couldn't ask for a nicer group of service techicians and service manager to handle our special requests. I would recommend them highly.

copp007

Jul 11, 2011

FIRST OF ALL, I LIVE IN PROVIDENCE RI AND TRAVEL TO THIS DEALERSHIP BECAUSE OF THE WAY I WAS TREATED BY STAFF! BECAUSE THEY CARE ABOUT YOU AS A PERSON, YOU ARE NOT A NUMBER...I WANTED TO DO SOME COMPARING OF NUMBERS.....SO MY ADVENTAGE WAS TO VISIT ANOTHER DEALERSHIP..AND FOUND THAT MY EXPERIENCE WAS NOT LIKE S P E E D C R A F T .I VISITED BALISE VOLKSWAGEN WHICH IS A LOT CLOSER TO MY HOME...AND FOUND OUT THAT SALES MANAGER CAN'T SHINE THE SHOES OF LUKE WALEY MY SALES MANAGER AT SPEEDCRAFT!!!!ONLY I WANTED WAS TO CHECK OUT DIDN'T PRICING..AND WHAT AN EXPERIENCE..I GOT THAT NIGHT!!!!!WHEN I ARRIVED IN THE SHOWROOM ~ I SAW A PRICE ON ONE OF THE VEHICLE'S THAT WAS ON THE SHOWROOM FLOOR, AND ASKED MY SALES PERSON IF I COULD SEE THE CC THAT WAS LEASING FOR $249.00 DOLLARS.. HE TOLD ME THAT THEIR ONLY HAD ONE..SO WHY DO YOU STILL HAVE THE PRICE SHOWING ON THE SALES FLOOR THEN?? WELL, YOU WOULD HAVE TO SPEAK TO MY SALES MANAGER CHUCK..WHO BYE THE WAY, HAD NO PERSONALITY...AND TOLD ME THAT I WAS DREAMING ABOUT THAT PRICE..SO THEN I SAID TO HIM CAN I SPEAK WITH YOUR BOSS.. HE TOLD ME THAT HIS BOSS WOULD TELL ME THE SAME THING..TOO BAD MY SALES PERSON WAS NICE..TOO BAD THE SALES MANAGER CHUCK WASN'T. HE PRESENTED HIMSELF JUST LIKE ONE OF THOSE NIGHMARE SALES PEOPLE... I WOULD TRAVEL AS MANY MILES AS I HAD TOO..BECAUSE I KNEW IN MY HEART THAT DAY I WAS STILL GOING TO GO TO SPEEDCRAFT..I JUST WANTED TO COMPARE PRICING..AND EVEN IF THE PRICE WAS BETTER, I STILL WOULD HAVE GONE TO SPEEDCRAFT..WHY...BECAUSE OF LUKE AND THE STAFF!!!!!!!!!ALL I CAN SAY......IS BEFORE YOU GO TO ANY OTHER DEALERSHIP....SPEEDCRAFT IS WORTH THE TRIP... ITS A NICE RIDE, RELAXING, AND THE DEALERSHIP IS ONE OF THE LAST ONE'S AROUND THAT REALLY TREAT YOU LIKE A PERSON AND NOT LIKE A NUMBER.BYE THE WAY,,,,I ASKED THEM IF THEY COULD HOLD THE CAR, SO, THAT I COULD GIVE MY DEALERSHIP A CHANCE TO MATCH THE PRICE...AND THEY TOLD ME THAT IF I DIDN'T SIGN THAT NIGHT..THAT THEY WERE NOT GOING TO HOLD IT!! WHAT A JOKE..DO THEY REALLY THINK IN THIS ECONOMY THAT THEY WERE GOING TO SELL THAT CAR..OVER NIGHT ?? LOL...SPEEDCRAFT, IF YOU SEE A CAR YOU LIKE AND DECIDE TO PURCHASE THE CAR, AND WANT TO GET FINANCING FROM YOUR BANK, THEY WILL HOLD YOUR CAR, SO, THAT YOU CAN GO GET THE FINANCING..WITH AT LEAST A DEPOSIT TO SHOW GOOD FAITH...BOTTOM LINE.....SO THINK ABOUT HOW YOU WANT TO BE TREATED...LIKE A PERSON OR LIKE A NUMBER????? MY ANSWER IS LIKE A PERSON.. HAPPY SHOPPING AT SPEEDCRAFT!!!!!!YOU WON'T BE SORRY!!!!!!!!

jfrost65

Jul 10, 2011

The most friendly and upfront dealership I've ever to encounter! You will never find any gimmicks, or sales pitching here; they do not try to sell you into something you cannot afford. You give them your budgeted price range and make of car, and they will fit you into that car with your budgeted range. They really do go out of thier way to inform you of everything you need to know about the vehicle, pricing, warranty and financial information. They are transparent, open and knowledgable -- no haggling here, they give you the best deal that they can! They do not just want to sell you a "one-shot" deal on a car, they want to have the very best experience. This was the way it was for me on my first buy (2006 Jetta), and exactly the same way on my second buy (2012 CC). This small dealership, off the beaten path of mega automiles is quite a gem. A diamond in the rough! I will never go to any other dealership -- They are the best!Sincerely,John Frost Warwick, RI

Ridall

Jun 27, 2011

We had a great experience leasing our new Jetta Sportwagen TDI from Speedcraft. By the end of the process I felt like I knew Mario, Richard, Luke and Dexter very well. They were all courteous (even sharing their candy), helpful, knowledgeable and at times, quite entertaining. It was a great experience and I am glad that we chose Speedcraft.

bobars

Jun 22, 2011

All the people we dealt with were professional and courteous. They went over the car showing every feature the car had, and answered all of our Questions. We were very pleased and would deal with them again.

bison

Jun 16, 2011

I have been going to speedcraft for over 10 years now and they are very pleasant to work with, freindly, helpful and just overall good people. The service folks are great too, Artie is wonderful and helped my husband and I out tremendously when we needed it most. Go get a volkswagen from Speedcraft!!!!!!! I just purchased a beetle and I love it!!!!!!!!!

pcluvVW

Jun 15, 2011

I live 45 mins from Speedcraft. I live 5-10mins from Matties in fall River, I pass Scotts, Fiore(Balise) and possibly one other in there. Why? Because the service staff(Front Desk, Service Technicians, and Managers) is friendly, professional, and are just that wonderful to work with. I have been going to Speedcraft for about 6 years now. Service has remained consistant. They make a trip to Speedcraft worth while. They will go over the work that needs to be done and will only do that which you approve. They make suggestions about possible work so there are no suprises. They are NEVER pushy about the suggestions! They let you make the descision. Seriously check them out, they truly are the best experience I have had at any car dealership.

nmacc

Jun 15, 2011

This was probably the best experience I've ever had with a purchase. It was my first big purchase on my own, and it didn't even feel like that. I was respected and felt comfortable. They also worked with me on the price. They never pushed anything on me and explained everything. After agreeing to the car and price, the rest was just as painless. All of the paperwork was explained to me. It wasn't a "sign here" type of thing. The finance employee explained EVERY paper that I had to sign before showing me where to sign. Before driving off the lot, the salesman sat in the car with me and showed me the basics of all the controls in the car and other things I'd need to know, which was better than having to learn by reading the manual. I would definitely recommend Speedcraft to anyone that was looking for a stress-free experience. And I commend Speedcraft on their OUTSTANDING customer service- you will definitely have repeat business with service like that!

Chase2

May 12, 2011

My wife and I were on the market for a low mileage Passat for one of our College kids. We went on line and found a terrific 2010 with 6k miles from Speedcraft VW. I spoke with Richard Carr of Speedcraft and he was a pleasure to deal with. We ended up speaking with several people at the dealership over the course of a couple of weeks and they were all very accomodating to our needs. They even delivered the car to us in Massachusetts which was terrific! I'd wouldn't hesitate to work with Richard and staff again. Dan

grackle

Apr 29, 2011

I could not comment on Quality of work since I haven't had any service yet. This dealership impressed me on a number of points. First, I stopped in a couple of time a year before I purchaesd a car and told them I wasn't buying at that time but just getting comparisons on several different brands. I was not only treated in a friendly manner but the cheerfully answered my questions, demonstrated various features of the car and even offered a test drive. All this even after i had made it quite clear that I was buying at that time. When we did decide to but the deal was rather straight forward, no cutesy dancing around about trade-ins. Which by the way was more than I had anticipated. I was shown a number of options on closing some of which we hadn't considered. There was no pressure to take any given one nor was there and hard sell for extended options I didn't want. Overall I was quite impressed with the professionalism, friendliness, helpfulness, and curtesy of the staff.

atpelletier

Apr 25, 2011

Actually, this dealership is the best I have ever experienced. Especially professional, respectful, friendly. Each item was explained in detail, all of our questions answered thoroughly. Very impressive also was the way the staff treated each other. Each person went out of his way to help others. You can tell that the morale there is good--they like their jobs and each other. That makes a customer feel comfortable. The waiting time was very reasonable and talking with Luke about the new cars was so informative. He was patient and helped me figure out the pros and cons of the different vehicles. I am so happy with my 03 Passat wagon that I would buy the new bigger Jetta in a minute except for the seats. What were the designers thinking in making those seats so small?? The edges are also hard, so I really like the car but I don't know if my passengers would be comfortable in those seats. I wonder if you have received any more feedback about these seats. VW for me has been such a joy. My Passat wagon is nimble, sporty, comfortable with great cargo space--so I'm really devoted to the brand, especially the wagon, which actually has more cargo space than the SUV types. I have to transport a rather large wheelchair and my cargo space is just perfect. Bottom line----Speedcraft is doing a terrific job--they even washed my car!! Annette Pelletier

a065542

Apr 19, 2011

We bought our first Volkswagen in 2003 from Luke. We were so satisfied with the dealership and the product including sales and service that we have purchased 4 more Volkswagens from Luke at Speedcraft Volkswagen. We would not think of bringing our cars anywhere else to be serviced. As long as the product and service remain top notch, we will continue to return when we want to purchase a new vehicle or service our existing vehicles.

ctejera

Apr 18, 2011

I had a wonderful experience. Richard Carr has been very responsive and very helpful. My sales experience did not end when I took delivery either. The sales and finance staff is still as wonderful as they were when we first met. I will happily recommend Speedcraft VW to my friends and family!

already

Apr 14, 2011

I was SO impressed with the service provided from the moment I walked in until I paid my bill! The reception guys (I can't remember their names now), where outstanding representatives of their company; friendly, informative, attentive, thorough...I would highly recommend this dealer/garage to anyone!

geb

Apr 14, 2011

Excellent dealership! This is my second car purchased at this dealership and both times it was an easy, pleasant experience! They work hard to make you the best deal possible and deliver exactly what they promise. The service department is excellent too!

sandraliotus

Apr 13, 2011

We own three VW's (Passat Wagon; Cabrio and Rabbit) and are in Newport, RI. We travel over two bridges to Speedcraft because of the superior service and attention we always recieve from Arty, Kevin and Harry. We and all of our vehicles (Triumph Spitfire too) are treated like royalty everytime we come in for our service. They are extremely knowledgable and go well beyond the call of duty each and every time for us. We are so impressed and feel so lucky to have such an excellent service team to take good care of our cars, which we use regularly back and forth to NYC and CT (35,000 miles plus per year). Thank you Speedcraft for all you do for us!Sandra and DavidSandra Liotus Lighting Design, LLCNewport, RI

poakley

Apr 13, 2011

We've been a long term customer of Speedcraft. Have always had excellent service from the service department. REturned to buy another new car and had excellent service from Luke & Carrie. Always tell everyone to go to Speedcraft to buy or lease a car.

Sweet_T

Apr 13, 2011

I am sold on Speedcraft VW. Not only for their excellent reputation but their impeccable service which I experienced for myself. I would recommend Speedcraft VW in Wakefield RI hands down over any other dealership in RI. Believe me I have been to the others. Speedcraft's service is outstanding. From the moment I called to request a service appointment to the moment I drove away in my sparkling little Golf I knew I found my new dealership. Everyone made me feel welcome at Speedcraft. They kept me informed of the progress of the service and they finished on time and even washed my car for me. I was shocked. No other dealership will go above and beyond like Speedcraft did. My car was in tip top shape when I left and not one person tried to sell me something I didn't need or try to intimidate me because of gender. You ladies out there know what I'm talking about. Trust Speedcraft for service on your VW. It may be your new dealership too.

emw100

Apr 13, 2011

Speedcraft VW is the best VW dealer in New England. They are accommodating for all schedules, have great service hours, and the staff is attentive and understanding. They treat each customer as if they were the ONLY customer. Service hours were recently expanded making them even more accessible. Artie and Harriet are a pleasure to do business with, and I actually look forward to bringing my car in for it's scheduled maintenance! You won't regret buying a car from Speedcraft. As far as sales go, Joe and Luke are outstanding. They will bend over backwards to get you the deal you need.

briantheboss

Apr 13, 2011

This is the best service department I've ever been to. Since I've purchased my used 2006 VW passat 2.0t I've had to have a few major repairs done. In all cases speedcraft was accomodating to my schedule and very friendly. I've sinced moved accross the state to woonsocket and although I know there are a number of closer VW dealers I drive 45 minutes to speedcraft any time I need service.

MG06361

Apr 13, 2011

Larry and the rest of Speedcrafts staff were great. They helped my son get into Jetta TDI that gives him very dependable transportation at a very fair price. Great mileage great dependability and great service if you need it. They also service my 2006 Jetta TDI and My 1998 Jetta TDI never any problems and you can always depend on Artie in Service

kbielunas

Apr 13, 2011

The people in the service department were very accomidating to my schedule when I scheduled the appointment as well as when I walked into the dealership. They made sure I fully understood what was going on with my car as well as what was going to happen with it. I was more than pleased with the hospitality and would definatley go to them again.

Passat2006gr

Apr 13, 2011

I purchased my 2006 Passat at Speedcraft in October 2006. Since then, I have experienced nothing but friendly, professional and expert service on the vehicle. There were a few "recalls" (problems that were identified and fixed before I was even aware that they could become problems) on the car, and the service department addressed them expeditiously. When I needed new tires, Speedcraft met the price of a discount tire dealer. I feel that you could not find better service anywhere. Of course, we all love a dependable, smooth-running car and service-pricing that is competitive. But what makes Speedcraft an "over-the-top" dealership is the friendly staff.

aileen0724

Apr 13, 2011

It was absolutely, hands down the best service (from start to finish) that I have ever experience with buying a car! This is including everyone that was involved; Carrie (Product Specialist), Mario (Sales Manager) and Heather (Finance and Insurance). I have been to other dealerships over the past few weeks, and always left with that "feeling" that we all know and have experience at one time or another. As soon as I walked into Speedcraft, I just knew that I was going to be treated with respect. Everything was open and honest! I have already recommended Speedcraft to many of my friends and family, and hope that others will read this review, and go to them as well!

mrasp1957

Apr 12, 2011

Anyone can sell a car, especially when one knows what they want to drive. But when it is time for any type of service, regardless of magnitude, only a dealer that understands that the service after the sale is critical is worthy of your business. At Speedcraft, I have found that they are concern about the customer and will fairly treat you so that your post sale experience is bettter than the buying experience.