Used Cars for Sale at Star Chrysler Jeep Dodge FIAT in Queens Village, NY

Natasha Valentin

Sep 30, 2021

I’ve been to various Chrysler dealerships. By far the best one for my 1st time too. Came in for an oil change w/ no appointment. Was helped right away w/ no problems. I was given the run down of my oil & other maintenance. At the end was given a final run down of what was done to my car. They even gave me a heads up to look out for my maintenance . They even went out their way to fill up my wiper fluid. All the staff their kind as efficient 👍🏼

Vanessa P

Sep 14, 2021

Horrible customer service. They are not team players. Went in on Sunday (9/12/21) was greeted by Damion answered all our questions. Filled out an application with him put in $500 deposit he asked for with no hesitation. He stated my application would be worked on and banks would be contacted on Monday. He was a very helpful salesman. Monday afternoon I called the dealership to get an update I was told Damion was not there however, they would look into it was then told I was denied they did not inform me if I should look for another co-signer or put a larger deposit down not in my interest at all. On Tuesday when I asked for my refund I then saw the car was sold. Instead of another car salesmen helping me out that Monday or even helping Damion with the sale that day since he could not be in the office that day, they sold the car. What’s the point of putting a deposit down if it will not hold the car? How do you sell a car when you still have my deposit ? What’s the point of having your dealership open on a Sunday (days when banks can’t be contacted) if they can’t hold the car for you on a working business day for the banks. This dealership was unprofessional, not loyal, and are not team players at all. Every man for them self should be their motto.

Michelle Richards

Aug 18, 2021

Always use Star Chrysler Jeep. One thing I noticed was the change in management at the service desk. Very refreshing to meet new Manager Paul. He greeted me and got me checked in for my Jeep service. Very knowledgeable and he values the customer. Congrats on hiring a qualified manager and new employees that treat customers with respect 🙏

Schevonne Ryce

Aug 29, 2021

Damien & Leon went above and beyond to help me find my perfect vehicle. The service and experience was exceptional. I highly recommend them to anyone looking to buy a car in the future. Thank You So Much! ……Greatness……

Bernard Manning

Aug 10, 2021

Last time I came for an oil change it took approximately 8 hours. Which is way too long for such Service under Any circumstances. I stopped coming to this Dealership for any service as a result. Unfortunately, I had to bring it back here today for an Air Conditioning issue, as I have my grandsons with me and is unable to take my vehicle to a Long Island Dealership which provide superior service in a more realistic time frame. Hopefully me and my grandsons won't have to be here until 5 PM before they can figure out what the problem is.