Used Cars for Sale at Steve's Hometown Toyota in Ontario, OR

E&C

Jun 4, 2014

Had a great experience here. Bought a pre-owned Toyotoa 4Runner. I live 6 hours away so Corey texted me several pictures of the vehicle prior to making the trip. Price negotiation was easy. Flew from Spokane to Boise and Ed picked my wife and I up at the airport and drove us the 45-50 minutes to Ontario. Les was awesome and helped us out with everything. Great customer service. Friendly and efficient. Would definitely go back. Awesome job guys! Beat car purchase experience I've had.

D K Sylvester

Apr 26, 2014

I will never again purchase a vehicle from Steves Hometown Toyota. I wanted to trade my 2013 Tacoma for something with four doors even like a 2008 and was told it would cost $100.00 more than I was paying for my Tacoma. One week later I said yes and was told I would have to put $6000.00 down. The service department is great but the sales department will never again have any of my business I acted like I believed what he told me but I did not.

neil40

Apr 18, 2014

My wife and I have purchased a number of cars over the years from many different dealerships. The purchase of a newer model Avalon and trade in our older Avalon was probably the smoothest and most enjoyable experience we have had in trading cars. The staff including our salesman, Dan Burks, was most accommodating and helpful in answering all questions and having the car we were looking at ready when we arrived. There was no pressure or urgency in the entire process. We both left feeling very satisfied with the entire process.

Busy mom

Apr 7, 2014

Enjoyed the ease of the whole process. They treated the entire family very well. Thank you to Mike and Les. We love our new prius.

Hazel D

Apr 1, 2014

For eight years I've taken my car to this dealership for regular maintenance and to resolve any questions or problems I've had (even those drummed up in the mind of a little old lady). Though there were many opportunities to add extra fees for unneeded work, they have NEVER done that. I know of other dealerships who do, so Hometown Toyota should be commended for their honesty and quality of work. Then I decided to look at newer cars and was assisted by Billy. Even though I told him I was just thinking about it and wasn't ready to buy, he took the time to show me what was available and explained what my car was worth and my different options. This is a far cry from other dealerships I've done business with and I highly recommend them.

KJW

Mar 27, 2014

We recently bought a car from this dealership. Our salesman was Corey Holloway and he was great. It was the fastest and most painless process in our search for a car. He was straight forward and honest which we appreciated and felt very comfortable and happy with the estimates he quoted and provided us. We had friends recommend this dealership and now we understand why. Thank you Corey!

lovely

Mar 15, 2014

I just purchased a 2014 Corolla LE to replace my 2006 Scion xB (which I bought used), and the service at Hometown Toyota was excellent both times. This was due largely to the salesman, Corey Holloway, who is knowledgeable, efficient, and extremely personable. He helped me to identify a vehicle with a price that stayed within my budget, and I just love the car! I would definitely recommend this dealership.

Diane

Jan 14, 2014

We contacted Hometown Toyota via internet after doing research on the net about various vehicles. When we got there they had the vehicles we had requested to look at all ready. We really appreciated the fact that no one was pushy, everyone was polite, courteous and easy to deal with. We got a great used car from a very nice salesman and would definitely go back again to purchase another vehicle.

Andrea Murray

Oct 3, 2013

My name is Andrea and I have bought one car through Hometown toyota... They took excellent care of me as the Van had a few issues.. I always had a courtesy car waiting along with a smile:) and of course the management is the best!! I will definitely be going back.. Thanks Paul:)

Candace Bowles

Jul 17, 2013

We purchased a new vehicle from Hometown in 2008. Recently the SRS (air bag) indicator light came on while driving down the road. The owners manuel said to take it immediately to the Toyota dealer, which is what I did. They worked on it for 2 hours and were unable to diagnose the problem. They were going to need to keep my car for a few days do to it being the 4th of July weekend. They provided me with a nice loaner car, but it was completely on empty and I had to go directly to the gas station before going home. Apparently a coil had to be replaced and it cost us $500.00. The next moring I relalized that my horn was no longer working. My husband called and they said something must have gotten disconnected and to bring it back in. I spent another 2 hours waiting for the fix. I was then informed that there was a short and my horn had to be replaced. I was charged $100.00. I will not be bringing my vehicle back to Hometown for anymore repairs. If I would have just ignored the airbag indicator, I would still have my original working horn and $600.00 in the bank. (My fathers SRS indicator light has been on for 3 years. He said he will live with it and keep his money)

Steve and Sue

Jun 20, 2013

We came from Kennewick, WA to buy a 2010 Sequoia, and felt we were treated very well by the saleman Dan Burks. The price was great and the car everything we wanted. However: 1) The car had over 10 blue wonder wafers in it to cover the cigarette smell. When I removed the wafers the smell was overwhelming. Two months and three cleanings of the upholstery and the smell is almost gone. 2) A manager apparently used the car to take his family to Salt Lake City. He fogot to cleanout the melted candy bars, wrappers, spilled pop in the backseat. What a yucky mess. 3) As we prepared to leave, the salesman was unable to produce a second fob and key for the car and he said it would be sent to us when located. Comments: 1. This is the 3rd Certified Toyota that we have purchased and the first one that was not immaculate when we took possession. Steve's Hometown Toyota needs to tighten up it's detailing of certified cars if they expect to meet the high standards of Dealers we have bought cars from in the past. 2. If you see blue smelly wafers in the car, something about the car stinks, so beware! 3. I could not get any results or call backs from the salesman about the 2nd key, apparently it was lost and he did not want to deal with it. I finally contacted Lynn Perkins, (This woman was awesome!!), who is a manager at the dealership. She told me to go to the local dealership in Kennewick and send her the invoice for a new fob and key. This cost $345.00, do not lose your keys!!! We received the check yesterday. Any problems with your next purchase from Steve's Toyota, call LYNN. 4. Overall, the buying experience was good happy with the car, the price we paid, and I would recommend buying from this dealership again.

North Boise Biker

Jun 4, 2013

I've bought quite a few new vehicles over the years and have a good idea of what to expect when I walk into a dealership. What struck me right off the bat at Hometown was there was none of the phony bull when I was met on the lot. The fellow that came out welcomed me, asked what I was looking for, and said he would show me the invoice and let me make an offer on price... Excuse me? I guess he didn't know I'd done my homework and already KNEW the invoice on the truck. So we got in the truck, he makes sure I'm ok with the controls, asked if I knew the area, and told me to go wherever I wanted and take as long as I wanted. OK. So we get back to the dealer and go inside. I'm thinking here comes the phony numbers..... Wrong again. They promptly bring out the actual factory invoice, explain it to me clearly and accurately, and we agree on price. I'm not sure if there is any better way to buy a new vehicle..... Quick, courteous , and honest. I'd recommend these people and how they conduct their business to anyone looking for a vehicle .

Allison

May 15, 2013

Well, if you're coming to Steve's Hometown Toyota, you would be correct in that assumption! Absolute scum! Initially, I was pleasantly surprised by how smooth my experience with Billy seemed to be going. There was no pressure, no number circles. Yes, everything seemed great until we made an offer on the car. Prior to going to the dealership, we noted from the carfax that there were SIGNIFICANTLY MORE MILES on the car we were looking at than was listed on the dealer's website. However, when we brought this up we were assured we could bargain based on that. However, after driving all the way to Ontario based on that assumption......the company made it very clear they weren't willing to bargain at all, despite the 30% increase in mileage. HERE'S THE KICKER. After we left the lot, they RAISED THEIR ONLINE PRICE BY $7,000. Ludicrous. More than the car originally sold for, quite literally. They were rude in discussing the deal by phone, claiming they'd get back to us in five minutes and in reality taking 45+ for very simple questions. The back and forth was ridiculous, unprofessional, and absolutely disrespectful of the value of our time as serious buyers. In the end, we were sitting at the bank with a check, ready to pay the original price for the WRONG MILEAGE, and they wouldn't take it because they are FULL OF HIDDEN CHARGES. I can't even describe how negative this experience was. These scumbags are the epitome of why people hate car salesmen. Don't waste your time at this dealership. Go somewhere where you are actually treated with RESPECT and COURTESY, where you don't have to waste hours on GAMES and TRICKS.

Happy customer :)

May 3, 2013

Just recently my wife and I had purchased a new Toyota Camry Se 2013 with a help of a great salesman!! His name was Daniel Burks and he was a great great salesman and helped us to understand everything about the car! He showed us all the featuresd and how to operate them as well..Thank you Daniel and Steve's Home Toyota ;)

MJsteelers

May 3, 2013

I was in the market to purchase a used four door truck for camping and hunting with my family. My number one concern was a mechanically sound truck. I visited Steve's Hometown Motors in Ontario, OR. The salesman, Dan Burks, that I had talked with listened to what it was that I was interested in puchasing. Within a very short period of time he had presented me with a truck that I felt was a perfect match to what I was asking for. I was very impressed on how friendly he was and how efficient he had worked at getting me a great deal on the truck and a good price for my trade in. I would reccommend Hometown Motors and Dan Burks to any and all of my friends and family not only because they were able to get me what I was looking for, but also Dan Burks made this an extremely plesent experience for me. I'd have to say probably the best experience. Thank you again for your great service!

Jacob

May 3, 2013

I just wanted to say that my experience with Dan prompted me to post this. He really seems to care about people and he knows his vehicles. I wouldn't hesitate to buy or recommend others to buy from him.

Bob J.

May 3, 2013

Visited Steve's Hometown Toyota and spoke with Dan Burks. The guy was top notch professional. Had a good sense of humor and made the process of looking for a used vehicle quite positive. I appreciate honesty and Dan was just that, a straight shooter. Answered all my questions and was very helpful.

Crystal rod

May 2, 2013

Was looking for a new vehicle. Spoke to Dan. He was excellent! Very knowledgable & friendly!

Brian

Jan 30, 2013

Peter, the salesman had no knowledge of the truck I was looking at, or the warranty info. I waited two hours for them to crunch numbers, finally they brought back the same price that was advertised and a lowball trade value. I was frustrated to say the least. Once I got home I found they had run my credit without any authorization. Bottom line, if i knew they could work with me a bit, I might make the drive to work with a different salesman.

Jay_Boise

Nov 19, 2012

I shopped around for about 2 months before I went to Steve's Home Town Toyota in Ontario, Oregon. I save about $4000 going with Steve's. They didn't have the truck I wanted but they ordered it and it came in right away. They also customized it for me. 3" lift kit, custom wheels, tinted windows. I was very impressed when I picked it up. Eddie Forderway was my salesman. He was pretty straight with the deal. We're going back to buy a SUV for my Wife.

shoparound

Oct 20, 2012

Had a similar experience as the other reviewer; Joe was not very helpful in giving straight answers. Was misinformed about extended warranty and many other avoidable issues. They just don't run a very good business! Please shop around, especially if it is going to be for a family car.