Used Cars for Sale at Subaru of Baton Rouge in Baton Rouge, LA

Mike and Shirley

Oct 18, 2016

We put off buying a new car for months because of the expected typical,miserable process of car buying. Not so at Subaru of Baton Rouge. Missy Jackson made our car buying experience absolutly wonderful.

outback

Oct 12, 2016

I was not ready to buy an Outback, my thoughts were towards a Forester. I am glad I got it, and Allison was caring and did her part in helping me to get this cat!

DT

Oct 12, 2016

Missy Jackson was very helpful. She followed up to make sure everything was completed on the used vehicle I purchased. Great Service!

jdub

Oct 4, 2016

I was not in the market for a car at this time, but the Flood of 2016 changed my mind. Kendall Theunissen, my salesman, was such a tremendous help; he did not lose his patience with me when I had to cry a couple of times! He knew my budget and helped me find a low-mileage previously owned vehicle that I have fallen in love with! Every individual that I dealt with at Subaru and Acura was extremely helpful...professional and courteous...understanding of the position the flood had put me in, financially and emotionally! If you are in the market for a new or previously owned vehicle, go see Kendall or any of the other professional salespersons at Subaru...once they find your vehicle the financial staff takes care of the rest. I would definitely recommend Subaru of Baton Rouge to anyone who is looking for a car!

angmc0602

Oct 4, 2016

Ryan went above and beyond to get me in the vehicle I wanted. Great car buying experience, and will definitely use them again. Love my Crosstrek.

tlwhoop

Oct 3, 2016

I've been in the market for a Subaru Crosstrek, following some thorough research of comparable vehicles. I personally visited two Subaru dealerships and contacted another via internet. My car buying experience with Subaru of Baton Rouge was by far the best I've ever enjoyed. Allison Brawley was an excellent salesperson, along with some attention by Ethan Venable. The general manager, David, was most attentive, as was David in finance. I highly recommend Subaru of Baton Rouge and the entire Subaru family.

Cody Enete

Oct 1, 2016

I walked into the dealership unannounced, I was greeted by a big smile from Allison. She was super nice and a pleasure to work with. I returned the next day, Allison was busy with another customer at the time. So she had me work with Ryan who was great as well. We ended up working out a deal and i was able to get my WRX, my dream car. If you ever want a car buying experience where the staff actually cares about you and your needs go to Subaru Baton Rouge. I went to many other dealerships like honda and etc, and the sales staff at those dealerships didnt even try to show me features of the car, just walked up and said do you want to buy it. Then got annoyed when i said i want to look around some more.This has been the best experience i have ever had at a dealership!

Robin

Sep 28, 2016

Andrew was very helpful going through all the car'seat features. This is the 2nd car we have bought through Andrew. I would recommend Andrew.

RED SELLS

Sep 26, 2016

This is the second Subaru we have purchased from this dealership. We have always been received in a manner that was friendly and understanding of our needs leading to a no hassle experience knowing we made a good purchase of a quality vehicle. We look forward to being part of the Subaru family for years to come.

todeboy

Sep 19, 2016

We had always been a Honda family. But my most recent visit to Honda for my next car was not a very good experience. It almost as if they thought they were doing me a favor by allowing me to buy another car. So I decided to look elsewhere. I had always heard about Subaru's quality and owner satisfaction. But I was immediately impressed at how friendly and accommodating the sales staff was at Subaru of Baton Rouge. They offered me a no-pressure fair price for my Outback. And the entire transaction went as smoothly as I could have hoped.

Chip C

Sep 18, 2016

There was a day a hated shopping for a new car. The pressure, arguing, back and forth dealing would wear on my nerves. This is my second Subaru from Subaru of Baton Rouge. As the title says, "Easy, quick, and a great deal!". I can say that I enjoy getting my cars from this dealership. No pressure and no problems. They also have a great service center. What more can you ask for?

Dan-Prairieville

Sep 17, 2016

Ours was largely a stress free experience buying our new Crosstrek. Ryan was very knowledgeable and friendly and did not try to pressure us or oversell the vehicle. He also worked hard to get us the car that we wanted. Very pleased.DanPrairieville

Evangay2

Sep 14, 2016

Ethan Venable was so wonderful. He made the experience such a joy. At one point, my phone was dying, and I was offered multiple chargers from the salesmen while I waited. Cherry on top was the "treat bag" I got when I left which included Subaru tennis balls and bandanas for my two dogs. With treatment like this, I will be a lifelong customer! Thanks Subaru of Baton Rouge!

Laura43

Sep 13, 2016

My experience was pleasant. I didn't feel pressured therefore I was able to relax and find a ride to meet my needs. Thanks for being patient.

Patrick G.

Sep 13, 2016

Andrew was wonderful. He worked with us to order exactly what we wanted and kept us updated throughout the entire process. He did well explaining the features, costs, and process, and made buying a Subaru a real joy. Thank you!

VanessaB9787

Sep 12, 2016

I've never had so much fun buying a car! These guys are very pleasant to work with and very nice. No hassle, just straight up genuipne smiles! And I absolutely love my new Outback!

Eliz11

Sep 8, 2016

I used the Concierge service to schedule an appointment with Ryan Bement. Ryan walked me through the process of placing a deposit on a soon-to-arrive Forester. The car came in earlier than expected and Ryan called to let me know. Very pleased with the buying experience and delighted with my first new car in 14 years.

stuartjp

Sep 7, 2016

From start to finish this was the easiest stress free car buying experience we have ever had. The test drive with Ryan was informative and fun. Purchasing was a snap! Ryan gave us the tools we needed to speed the financing process along. Paul was well prepared and made the financing painlessly smooth. Overall, everyone was pleasant and easy to work with. We look forward to a long relationship with Subaru of Baton Rouge.

Basketdj

Sep 5, 2016

Andrew was so helpful. I especially appreciate the time he spent with me reviewing the many features of my new Outback. He was very patient and I left feeling as though I fully understood how to use all the amenities.

Scott C

Sep 5, 2016

Buying a Subaru is a no brainer. Performance, quality, and value are truly exceptional. Top that with Claire and David making our new 2015 Forester the best car buying experience ever. Purchased April 2015.

mFerachi

Sep 5, 2016

Excellent service! Beautiful lot!I purchased a used Kia Soul from Kendall Theunissen today. I could not have been happier with the whole experience. Kendall was the perfect sales person for me! He catered to my needs and wants while leaving me to make my own decisions....never pushy....never up-selling....absolutely no BS! It was a great experience.Thanks 'Uncle' Kendall

mimia 1974

Sep 2, 2016

I recently purchased an Outback at Subaru of Baton Rouge and was extremely pleased with the personnel who handled the sale. The day before I went to the dealership, I had spoken on the phone with Ethan, but when I arrived I incorrectly gave another name at the front desk and was told there was no one there by that name. We were assigned another salesperson, Alyson, and after working with her for about an hour, she realized that it was Ethan that I had spoken to on the phone the day before. She was immediately ready to turn our business over to him. He declined, but they eventually worked the sale together. I was very impressed with the way they handled what was my mistake in not remembering Ethan's name. They were both very professional and knowledgeable about about the car.This is the first Subaru that I own. I love the size of the car, how it handles, and it is a very good looking vehicle. In the last 15 years I've owned Toyota's and Mercedes, but am very impressed so far with this Outback. I would definitely recommend visiting Subaru of Baton Rouge when shopping for a car. Thank you.

BRENTBACONSR

Sep 1, 2016

They make a stressful situation into a relaxed experience. We felt like we were dealing with friends who actually wanted you to be happy with your choice. Thank you for your excellent advice and service. We will be recommending you to our friends and family.

Rebekah Grace

Aug 30, 2016

This was my first time purchasing a car. I was pretty lost and Subaru helped me out every step of the way, making it a really fun experience without any pushiness. I inquired about a certified pre-owned Crosstrek via the company website, and Kendall emailed me soon after that to discuss. He provided all the information I asked for, including a weird question (I had a British Columbia license from living abroad - he advised me to get a Louisiana one ASAP and referred me to the Express DMV). After test driving the car, I fell in love with it but wasn't sure if I could make it work financially. So I looked into some other options, but I was still thinking about my electric blue baby Crosstrek. After looking at some numbers and reprioritizing some things, I thought maybe I could swing it. (Kendall had given me a financial formula to get a rough idea of down payments, monthly payments, etc).So I came back to the dealership yesterday a couple hours before closing. Ethan helped me because Kendall was with another customer, and I took another test drive. Ethan was very friendly and enthusiastic. Then Kendall and I went to work on the deal and he made it happen, even though I could tell it had been a super long day and he had been going nonstop. This dealership had been helping a lot of flood victims get into desperately needed vehicles. Kendall was very straightforward and focused throughout the process.Eventually I got to work with Paul in Finance - he was awesome too. Efficient, funny, and very informative. He also answered all my newbie questions very thoroughly, even though it was time to close up shop and it was getting dark outside. They got me out the door and into my new car, and let me park my old one in a well-lit area to pick up later. I've had my car for about 15 hours and I'm no less than OBSESSED! Thank you Subaru of BR!

Rett

Aug 28, 2016

The salesman was very knowledgable and professional. He weathered the light rain to let us see the vehicles we were interested in seeing. He shared comparative data to let us know the ratings. We arrived close to closing but did not rush us. We purchases a outback 2017. He and finance manager completed the sale and not mind they it was after closing!

Carly5

Aug 26, 2016

I had been to several dealerships in the greater Baton Rouge area looking for one specific vehicle and the car salesman at Subaru were by far the most friendly and helpful people I had come across. I walked in to test drive a car I had been looking at and ended up purchasing that day. It was my first time buying a vehicle and they were super patient and made sure I understood everything that was going on. Other dealerships were trying to pressure me into buying something i did not want but the salesman at Subaru were strictly there to help me find what I was looking for with no pressure! I highly recommend them and ask for Kendall T.

wet in Baton Rouge

Aug 24, 2016

With two cars under water to the roof tops, we were in desperate need of transportation. A friend suggested we talk to Andrew Leat who quickly helped us choose a model comparable to what we had, showed us all the available models and explained all the bells an whistles. David Barbera arranged very flexible financing and we picked up the car the next day. From homeless and wheelless to traveling in style in less than 20 hours! I'm sure we will be back and send all our friends in need of good dependable cars with as little sales hassle as possible.

Vanessa Thibodeaux

Aug 21, 2016

I've been searching for my second new car for over a year, and no other dealerships from Houma to New Orleans to other dealerships in Baton Rouge compared to the people and service at this Subaru. Andrew Leat always reached out to see if I had any questions and returned my calls and emails, providing some very valuable information. It helps that he's got a great personality and awesome coworkers like Ethan! My second visit to the dealership sold me on the brand. The sales people in there were having fun but in a very professional way. The atmosphere was refreshing and relaxing. I know it's their job to point things out that you may not remember to ask about, but I left that lot with my new Crosstrek without a single question unanswered. If anyone is looking for a great, reliable vehicle, fair pricing, awesome people, Subaru of Baton Rouge is the place to go.

Debbie Cook

Aug 8, 2016

Couldn't have asked for a better experience. I applied on line and Kendall T responded to my inquiry first thing the next day, that's what impressed me... No pressure. Reading the other reviews I see I'm not the only one impressed with the dealership...I would insist anyone not to pass up the opportunity to check out the autos.. Quality product, no wait time, professional but NOT overbearing. Thanks for my new ride yawl....

Subaruatheart09

Aug 8, 2016

We traveled from Lafayette to purchase a vehicle here. I requested some info online about preowned cars. Kendall responded immediately and sent me the info I was looking for. Andrew even called after Kendall to ensure that I was taken care of. When I arrived at the dealership, Kendall was there to greet us and he had the car ready for us to look at. Everyone at the dealership was nice and helpful. It was the opposite experience than what I was receiving in Lafayette at the same type of dealership. Our experience was pleasant and we walked away with the vehicle that we wanted. Thanks Kendall and team! We will be back!

MsRita

Aug 7, 2016

I went to Subaru of BR to look at the Forester. From the moment i arrived everyone was exceptionally kind and helpful. I was comparing with a competitors vehicle and Andrew Leat and Ethan Venable answered every question (and there were many!) with patience and without pressuring me whatsoever. I really dislike a dealer who "reminds" me 3 times during the initial visit that i said if we could agree on numbers they would earn my business "today"... A total turnoff for me. This was not my experience with Andrew and Ethan... Quite the opposite. Andrew and Ethan, the "big guys" could take lessons from you! Although i have not purchased yet i will return to this dealership to purchase my next vehicle primarily because of the transparency of dealing with them and the patience they have exhibited towards me in allowing me to come to my own decision. They have changed my view of dealing with car salesmen for the better! It is my impression that they represent the qualities of the dealership in how they prefer to treat their customers. And I do prefer the Subaru! I am very happy with my experience.

Casey

Aug 5, 2016

I came in on a Saturday without an appointment just to look around at what vehicles might be available. Andrew Leat was quick to help, and answer any questions I had. It being my first experience with buying a car, I was a little apprehensive as I've heard plenty of horror stories. But I never felt like I was being taken advantage of or mislead. All of the facts were offered up without hesitation, and nothing was obscured or made to seem confusing either. Everyone I interacted with was genuinely pleasant and helpful, and I never felt like I was being pushed to do something I did not want to do. I ended up buying a vehicle, and Paul Cervantes assisted with the financing and paperwork. He was very helpful in explaining the details to me and to be as clear and concise as possible.I appreciated the great customer service from Andrew and Paul, and I believe I will be a lifetime Subaru owner because of it.

ghollow3

Jul 30, 2016

Came in a Saturday morning (last minute--no appointment) to see if I could test a specific 2017 Outback. Ryan Ross was immediately able to help me, and spent the better part of the day helping me make the best decision possible. The service was friendly and personal, and I never felt pressured or taken advantage of--the things that turn people off at other dealerships. I had no idea buying a car could be this nice. They really know how to let the Subarus sell themselves. I walked away feeling like I got a great deal on my new Outback and a great deal on my trade. Don't change anything, Subaru of Baton Rouge, and I promise to be back for my next car!

Rebecca

Jul 24, 2016

We did the majority of the inquiries on line; spent an hour or so at the dealership signing papers and 24 hours later drove off in a new Legacy. Great people to work with - I didn't know buying a car could be that easy!

Janice Folse

Jul 9, 2016

I have a great love for Subaru. When I totaled my 2015 Forester, I knew I'd want another one. After all, it saved my life! So, I drove to Baton Rouge, & Andrew , Jay, & David, Jr. had me in my new car in about a week. Thanks guys for making it such a pleasant experience. Janice

CTrombka

Jul 6, 2016

Coming to Subaru of BR was by far the best experience I have had car buying. My husband is huge on Subaru! We have a 02 WRX and I finally got my own a new 2016 Crosstrek! We came all the way from Covington just to personally deal with BR and Ryan. We literally love three blocks away from a Subaru in Covington but they lack personality and the service we get here at BR! They will have our long lasting loyalty. This may be my first personally but it certainly won't be my last! We will pass this on to my daughter when she turns 16 and we will then I shall upgrade again with Suabru of BR! Thank you again for such an amazing experience! Absolutely loving every bit of it! Such an upgrade from my Nissan! <3

mama sherry

Jun 30, 2016

i had the best experience when shopping for a new car at Subaru of Baton Rouge! My salesman, Ethan (new guy) showed us the forrester and never pressured us at all. He told us to shop around and let him know if he could help any more. We did and returned two days later to purchase our new car. Ethan and Andrew (english accent)Leat were very helpful. I hate shopping for new cars but I feel like i was showed everything that I would ever need to know about my new car! Thank you to both of you guys for making me feel like one of the family. Subaru is blessed to have both of you on staff.

tue tran

Jun 24, 2016

I came to this dealership looking for a WRX with a specific color and Nick did a great job getting me the car and color that I want.

Annette

Jun 23, 2016

We had a very exceptional experience buying our new 2016 Forester. The salesperson was very knowledgeable and experienced with the buying process and helped us.

brla-epw

Jun 20, 2016

The purchase of my new 2016 Outback was actually an enjoyable experience. My salesman was very courteous, knowledgeable, professional, and able to succinctly answer any of my questions; and smart enough to let the product sell itself at times. Purchase day was so smooth, quick, and easy. It is comforting to know that this dealership is first rate and pays attention to EVERY detail. I look forward to many years of a good relationship.

CBrooks31

Jun 20, 2016

I made it out to Subaru of Baton Rouge on a Saturday & met David to discuss Subaru's in general & Crosstrek's specifically. After our conversation, he connected me with Nick Clough, who explained the Subaru brand & the Crosstrek, specifically, in incredible detail. It was an absolute pleasure to listen to Nick. His passion for the Subaru brand, professionalism & genuineness, made my car buying experience was absolutely incredible. I would refer anyone who's interested in purchasing ANY car, to at least stop by Subaru of Baton Rouge & learn more about this brand.

jimg

Jun 19, 2016

We had a very pleasent car buying experience at Subaru of Baton Rouge the salesmen and the rest of the staff were great. I hope the service meets my expectations.

Cars-Galore

Jun 15, 2016

My new Outback competes with the very best I've driven, and that's saying a lot! So far, I LOVE MY SUBARU! I enjoyed my sales experience, good people, good price and out-the-door quickly!

wrxstella

Jun 12, 2016

Recently graduated college and wanted to treat myself to something nice. I ended up choosing a 2016 Subaru WRX Limited as my very first vehicle. Ryan was very knowledgeable about the Subaru vehicles, which made me very ecstatic about my WRX. Since this will be my first Subaru I had many questions, and Ryan was very helpful and kind enough to answer ALL of my questions! If you stop by Subaru of Baton Rouge, I would definitely recommend getting in touch with Ryan as my experience has been a breeze.

hyandigirl

Jun 12, 2016

great service .easy to do business with ,very friendly staff who made my car buying experience hassle free.we will tell others to about u.

Angela

Jun 8, 2016

I love my Subaru Crosstrek. Ryan was so kind and helpful with any questions my husband and I had about the Crosstrek. He did not pressure us at all. He was very patient with us, and spent alot of time helping us to understand how to work all of the computer gadgets in the car. This is all new to me since my old car did not have any of this. What a wonderful experience in buying our new Subaru! Ryan was truely a joy to work with in purchasing our new vehicle!

Danielle

May 30, 2016

Great service. Easy to work with. Very patient and friendly staff. Enjoyed the car buying experience at Subaru Baton Rouge. I love my new wrx.

Edders69

May 28, 2016

Dealership was clean, well appointed and full of information about the vehicles. Our salesman, Andrew Leat was pleasant, not pushy or high pressure, but he knew the car we were interested in very well. We met with him twice and took a test drive in the vehicle we were interested in, the Outback Limited. On our third visit, we decided to buy a vehicle coming in in a couple of weeks. He explained the purchase process well and offered us a good deal on the car including a very fair value for our trade in vehicle. Since we did so much prep work out front, the day of actual purchase went smoothly. The financing person was thorough, not pushy in explaining extended warranties available for the vehicle. We got three. After finalizing our purchase Andrew spent significant time showing us all aspects of the vehicle before we finally left the dealership. This was one of the easiest and best car buying experiences I have ever had.

Hashiroku86

May 28, 2016

Had a great experience purchasing my first Subaru, hopefully not the last, thanks to Ryan. Had an awesome time talking about his past collection of WRX's over his lifetime.

alapla1

May 21, 2016

Nick and Paul helped me out in every way possible and worked with me to get the lowest price they could on my lease. They were fantastic!!!

Erockian

May 2, 2016

Friendly staff and a wonderful worry-free buying process. Andrew was ready to help me every step of the way, providing all requested info quickly and enthusiastically. I would highly recommend Andrew and the team out in Baton Rouge!

Jeffb78

Apr 30, 2016

I just recently purchased a used Toyota Tacoma truck for my son for his high school graduation.present . I have dealt with many different dealerships when purchasing my trucks and wife's cars. This dealership has by FAR the most friendly and professional staff I have ever seen!!! Andrew Leat was not just a great salesman , he is an awesome individual !!! I highly recommend dealing with this dealership

J. D. Durdin

Apr 22, 2016

For anyone looking to buy a new or used car, I recommend this dealership. They are very personable and do not pressure you, but do educate you about Subaru vehicles to help in the decision making process. Everyone presented a demeanor of courtesy, friendliness, and eagerness to help. All staff members have these qualities in our experience there, from Mr. Barbara, general manager, Mr. Cervantes making the paperwork convenient, Nick and Andrew educating and being helpful with the purchase, and Aaron and Tracy making the service department an efficient experience. We have returned again and again, and are definitely sold on this dealership team, and especially the Subaru vehicles. J. D. Durdin

Dr martha

Apr 19, 2016

Ryan has done a great job on orientation day one. I was only disappointed to find about learn about great deals at the end of the deal. I wish I could have gotten more of the deals. I just hadn't budgeted to spend any more.

vonm

Apr 16, 2016

I have owned about 3 cars during the past 15-20 years, but I have never had the kind of awesome service that I experienced with Subaru of Baton Rouge. Andrew Leat was the most cordial and helpful sales person I have ever encountered at a dealership. He answered all my questions, and whatever I did not think to ask, he made it a point to inform me of things I really needed to know. He did an excellent and thorough job of showing and explaining all of the safety features of the Subaru Forester that I was interested in. He even synced my cell phone to the Bluetooth(I usually don't bother with such techno stuff) but now I feel just like all the other "tekkies" out there. :) I must say I am very impressed with Andrew's expertise and service.

Missy

Apr 16, 2016

Second Subaru purchase in just over 4 months going immediately back to our sales person Nick Clough because of his care, help with our first purchase. A second straight forward experience with the entire Subaru team for a car this time ordered on line to our specification. Appreciate the knowledge, service, and model for doing business, not to mention exceptional product which they are selling.

Marena1864

Apr 14, 2016

Ryan was great to work with. He seemed really committed to making sure we got the car we really wanted and took time to answer all of our questions and address our concerns. Highly recommended!

TBlack

Apr 14, 2016

Everyone was extremely nice and helpful when my wife and I purchased our 2013 certified pre-owned outback. The process was quick and they gave us a great deal on our trade in. We are so happy with our new Subaru and would recommend doing business with Subaru of Baton Rouge to anyone!

mel

Apr 8, 2016

The whole car shopping experience was made easy by dealing with Nick Clough. He was knowledgeable, listened well and explained the many intricacies of new safety features in detail. We kept in touch, and he did follow up but in no way was it the high pressure way many dealers are famous for. I would recommend him to anyone.

tncb

Apr 1, 2016

Buying a new car can be a very nerve-wracking experience. The team at Subaru BTR had a laid-back, no pressure approach to car shopping and buying. It made the experience very pleasant. I never felt rushed or bullied into looking at a specific vehicle. Andrew listened to what I wanted and tailored the experience based upon those specs and nothing more! I was able to focus less on money and more on finding the car that met my needs. I will be recommending this dealership to all of my family and friends!

Subie92

Mar 31, 2016

Subaru BTR's sales staff did an excellent job at helping me find the car I wanted. They were extremely prompt in replies, honest in regards to supplies avaliable, and very knowledgeable about the cars themselves.

Ukelady

Mar 30, 2016

After 4 test rides in well-established SUV brands, 4 sales presentations, 4 price offers/trade-ins for my beloved 2004 Ram truck, Subaru was my last stop after 3 days of looking. Thankfully, I kept with my plan. Ryan Bement knows much about the inside of a Subaru. He was knowledgeable, explained stuff clearly to this over-70 widow, and helped me decide on the Forester for many reasons which he simply demonstrated/discussed: Forester's 5+ safety rating & safety features, fuel economy, technology/navigation package, power hatch, largest cargo space in the industry I think (for my musical instruments & backpacking gear), panoramic moon roof, & a stand-out Venetian Red exterior. Paul Cervantes got me through the financial details & decisions about extended service add-on's with ease. I am very happy with the whole experience of buying & now driving a Subaru Forester Limited.

Allie

Mar 30, 2016

Best car buying experience ever. No pressure or haggling over price. Also, very knowledgeable of all the features the car. Introduced service personnel and procedures for maintenance.

Nebbish

Mar 30, 2016

Negotiated the deal by e-mail. Went in to sign the papers and was out in less than an hour. None of the typical dirty tricks that car dealers employ to squeeze a few extra bucks out of you. My compliments to Nick Clough and Paul Cervantes for their professionalism and courtesy. This is an outstanding dealership.

bethwag

Mar 29, 2016

Found the forester xt,in the right color and with everything I wanted in.It was quick and easy, and the service by our sales guys was great!

celestial12176

Mar 28, 2016

Had a great time test driving the cars to figure out which one was best for me. Great customer service, Ryan was great to work with.

SMS-56

Mar 17, 2016

I couldn't recommend a dealership more than this one. The employees are wonderful. Very helpful, enthusiastic, knowledgeable and friendly. I didn't feel pressured to buy. Andrew and Mike answered all my questions, and they found the car I was looking for. They worked very hard to get it to me as quickly as possible, and I love it. Subaru of Baton Rouge is over 100 miles from my home, but it was worth the drive. I would definitely recommend it to my friends.

Carl_Owens_44

Mar 12, 2016

The people here are the greatest! Everyone, was friendly, enthusiastic and very professional. Ryan and Nick, easily answered all of my questions, showed me the cars that I wanted to test drive and their features, and then they found the perfect car for me in less than a week. David, was very pleasant to work with when filling out the paperwork on the car, he made it easier than I thought it would be. The entire process from start to finish was extremely pleasant, and I will definitely recommend Subaru of BR to my friends, when they ask about a where to buy a new car.

Yam_bag_360

Mar 12, 2016

I went to the dealership looking for an Sti. Unfortunately, they had just sold the only one they had on the lot. Ryan was very friendly and helpful, and worked diligently to find me one at another dealership. It took a few days, but he finally found one for me. I'm very happy with my new car and may even go back when it is time to get another vehicle.

Hyper Carguy

Mar 8, 2016

I have dealt with only one car company and a particular dealer for over 30 years. So this was uncharted waters for me to deal with a new car dealer for the first time. I explained my situation to Ryan Ross. He was very understanding to my situation with the other dealer. We put together a deal and I gave my other dealer a chance to match it. I was very impressed with the entire management team. I felt right at home. There were no games in making the deal. All conversation was very honest and professional. By the time we had concluded our business, I had met all the employees working that day. The one constant that impressed me throughout the entire experience were the words "welcome to the family". That says it all about the company and its staff. WELL DONE!

newbaru

Mar 7, 2016

First time buying/leasing a new car; sales guy was great and really patient with all my questions and concerns, he's still answering my questions actually. Finance guy was super clear and upfront about everything and not pushy. Will definitely recommend the dealership to others. Overall, great experience and will return.

KAdams

Feb 9, 2016

Outstanding customer service! Absolute no pressure atmosphere. Salesman are genuine and honest. The dealership is well founded on trust and reliability. Highly recommend. Look forward to future purchases.

New Subi Owner

Feb 6, 2016

I had been researching Subarus for a long time and wanted to test-drive a Forester based on the excellent outside reviews. However, I dreaded what I expected would be the typical dealership experience--high pressure sales followed by high pressure finance, if I decided to purchase the car. The Subaru BR dealership was nothing like what I expected. Our salesperson, Ryan Ross, was truly excellent--knowledgeable, personable, patient, and clearly more interested in making sure that we found a vehicle that met our expectations rather than just making a sale. One thing I really appreciated was his understanding that during a test drive, one wants to concentrate on listening and feeling the car's "ride." He never talked loudly over the driving in the way that some sales people will do, yet he was ready to answer any questions we had as we drove, as well as to point out what to expect at certain points during the drive. When it came time for the business end, Ryan and David Barbera were efficient and clear with the paperwork. The price was great, and the trade-in value for my old car more than fair. After the sale, Ryan spent an hour in the car, going over everything we needed to know. We really appreciated his care. This is a great dealership with the emphasis on service. I should also point out that we LOVE our new Subaru!!!

RaRaO

Feb 1, 2016

I came in looking to see two cars, I really liked one. They came up with a good price and were patient for my insurance money to come in, which I was happy for!! I would go back again for a new or used car! Great experience!

J and K

Jan 26, 2016

We were in the market for a new car. My wife had her heart set on a Subaru do to the safety ratings. Nick was the salesman we dealt with and he was great to deal with was t pushy and explained things well. We ended up with a fair deal, so we are happy so far

Happy camper

Jan 23, 2016

I was looking for a new car and was not very familiar with Subarus but like the way the looked. Nick and Ryan were very helpful and knowledgeable. Very one we dealt with was very good.

Ian

Jan 13, 2016

Overall great experience. I had a 2.5 hour drive there and back so I wish they would have had my car ready when I finished the paperwork and the satellite radio was not setup either, every other place you get a free subscription for 6-12 months. But I loved the staff and would still highly recommend this place and my salesman!!! Never go to koby Subaru!!!

Genie P

Jan 12, 2016

I recently bought an Outback at the B R dealer and although buying a car is not one of my favorite experiences they made it much more pleasant. Right from the start Mike (Kyle) was friendly, helpful and worked to find a vehicle for me and get it just like I wanted it. Ryan (Ross) was also very helpful too. Great experience and I love my Outback.

Annie H

Jan 3, 2016

I recently began looking for a new car and a friend of mine recommended going to Subaru. After an exceptionally unpleasant experience with another dealership I was amazed and incredibly happy with the level of customer service Subaru provides. When I first got there I dealt with Nick who was not in the least bit pushy, very informative, and encouraging without being overbearing. Later when I came back I was helped by Ryan Ross, and I can say that both of them were excellent. I never expected to enjoy car buying so much, and have so many laughs. I watched them greeting every customer and really taking their time. It earned my purchase, and I'm confident I'll be going back to them for every purchase in the future. I highly recommend them - and their products - to anyone.

Patricia

Jan 2, 2016

Ryan Brement acknowledged us right away and made sure he could help us get the Forester we wanted. He is very knowledgeable about the Subaru. He and Mr. Paul Cervantes were very kind and did everything to be able to help us in our quest for a new car. Love the Subaru Forester.!!

DMalone

Dec 28, 2015

Nicholas Clough and Subaru of Baton Rouge made my car buying experience easy and exceptional. Any and all quedtions I asked were answered immediately and thoroughly. Everyone there was friendly and effucient and I'd like to prrsonally thank Nicholas for being so professional. I would definitely recommend Subaru of Baton Rouge to anyone. Thanks, Dave Malone

HappywithSubaruBR

Dec 23, 2015

I bought a used vehicle (non-subaru) from them. They had just gotten the vehicle on the lot and it was so new that it had not yet made it into their online inventory...but the salesman, Ryan Ross, already knew his stuff about the vehicle and helped me get the best deal very quickly. There was no hassle and all of my questions were answered...and everyone involved was courteous and friendly. Ryan and Paul made the entire process very quick and painless! I would definitely buy and recommend others to buy from this dealership. My experience all around was the best I have ever had buying a vehicle.

Mark

Dec 21, 2015

We had an unfortunate failure of our sun roof of our Outback. The staff of Subaru BR were very concerned about protecting our vehicle from the rain which was starting. They were fantastic with removing all of the glass debris and scheduling a replacement sun roof glass. The service that was in the rendered by each of the employees was world class. Mr. Barbera should be proud of these employees.

JS

Dec 14, 2015

I would highly recommend this dealership. People were ginuinly nice and respectful and did not pressure you into making a decision. They were also fair and reasonable negotiating price. Great experience.

Lorraine

Dec 14, 2015

Had my choice of 3 Subaru dealerships, one of which is only 15min from my house. But I chose to deal with the Batom Rouge dealership because of excellent service. They really made me excited to purchase my second Subaru. Thanks Nick and Paul! You both rock.~Lorraine

jwolfe987

Dec 14, 2015

The group at Subaru of Baton Rouge are exceptionally friendly and helpful. They know their products well. It was also nice that they sponsored several charity events for the holidays. Great experience overall.

WCHJ

Dec 13, 2015

Best car buying experience we ever had. We test drove several cars and fell in love with the Impreza. What a fun car to drive. The salesman really listened and never pressured us. He was like a friend who wanted us to take our time to find the car that would best satisfy our needs and provide a pleasurable driving experience.

Missy

Nov 14, 2015

First time Subaru purchase and pleased with the service and overall experience. The on lot experience of our first visit for test drive was refreshing and without a hard sell, allowing us to take our time and make the right decision. Efficient and effective negotiation on the car we selected and on our trade via email. Prompt and helpful appointment for the actual pick up of our new car. Best of all, none of the often found surprises from the point of negotiating the deal with our Sales person to the visit to the Business Manager office.

Kend

Nov 11, 2015

I had Avery good experience at the dealership. Did not feel pressured or hassled. I found the Outback I wanted, several to choose from. I traded in my p/u truck for the certified 2015 Outback. All the staff at the dealership were very friendly and helpful. Mike was the salesman I dealt with, he did a good job explaining the details of the vehicle I bought.

kimb

Nov 4, 2015

Our salesman Nick, as well as all the other employees, was very helpful, kind, patient and friendly! It was a very enjoyable experience, and we love our new Forester!

AnnieGB

Nov 3, 2015

We did a large amount of Internet research to find a VERY SAFE, quality vehicle for our daughter's first car. She is a junior in high school, has been driving almost every day for over a year but we wanted a stylish, affordable, advanced technological TANK. EVERY WEBSITE PRAISED THE ENTIRE Subaru brand. We started looking at the 2015 Crosstrek at the end of its production cycle. We felt front collision avoidance, blind spot and rear side traffic warning were absolutes. The 2015 Crosstrek did not have these but the rest of the Subaru line did. Our daughter fell in love with the Crosstrek and we started to waver on the safety items. Lo and behold, Subaru ended the 2015 production cycle, simultaneously announcing all our desired safety features would be available on the 2016. We placed a "built to order" deposit. From that point on, Ryan and Davis kept us updated on the status of the car. We expected the vehicle to be delivered late November-early December. Then we received a call during the last week of October that the car was here. My daughter was resigned to driving her brother's car until near Christmas. To make this long story short, just about the entire dealership helped us plan a huge surprise today (11-03-2015) for an unsuspecting young lady. It went perfectly, red bow, wide eyes and tears. Then Ryan spent a very long time with her, teaching the use of the car and special things like how to read an oil dipstick, change fluids, fix flats. Every one in the dealership at some point today came out to introduce themselves and congratulate her. THIS DEALERSHIP SELLS THE HIGHEST QUALITY VEHICLES AND TREATS EVERY CUSTOMER AS IF THAT CUSTOMER WAS THEIR MOST SPECIAL CLIENT. My wife and a friend are now considering Subarus ( and we have owned all the fancy European and Japanese cars). Subarus will keep my family as a family and they are pretty awesome looking to boot!! I just got rid of a high end German vehicle because the service has so deteriorated. Want to have fun buying a great vehicle ? Go to Subsru of Baton Rouge. Addendum: closing the deal paperwork-wise could have taken hours as my wife was not readily available to sign. It took the dealership less than 45 minutes to get paperwork ready and made total convenience for my wife to sign. That's classy!

Tammy

Oct 29, 2015

I found the Subaru Forester I wanted online, went into the dealership. The entire experience was pleasant. I love my vehicle and would recommend them to everyone I know. Thanks Ryan Ross, David Barbera and the entire crew.

boots

Oct 8, 2015

Our experience and interaction with David, Ryan and the other folk was productive, informative, and without pressure or anxiety. We are very pleased with our Outback.Thanks,J and M

Ducoingblake

Oct 4, 2015

Was treated horribly from the start. Trying to trade a car in for another used car, employee used kellybluebook for my car and nada for their car's price, knowing that nada prices higher and kellybluebook prices lower naturally. Very unethical. Called a manager as well (david), left a voicemail and did not get an answer. Also called and complained to a different employee (ryan) who apologized and said he'd look into it and give call later that day, then never received a call. Would not recommend to anyone and am definitely bringing my business elsewhere.

Longputter

Oct 1, 2015

It was a pleasure to deal with Nick and Dave. They gave me the information I needed to compare other brands of cars. When I was ready to buy, they honored the price we agreed upon. There were no hidden cost. There was also no pressure to buy!

linsle

Oct 1, 2015

Wonderful salesman..nicholas clough..did not harrass..but kept in touch. .purchase process was smooth..car was ready and full tank of gas..nicholas showed me features of the car and acted like he appreciated my business.

New2Subaru

Sep 30, 2015

Purchasing a vehicle had always been a chore...necessary but not enjoyable!! Not this time!! In addition to getting a great vehicle, I felt like I made new and trusted friends! !

Lucas

Sep 28, 2015

I could not have asked for a better car buying experience. Without question, this is the best car dealership I have ever dealt with. The entire process was stress free, yet everyone was still attentive and informative. I was in and out with a new Crosstrek in under 2 hours. Great people and great vehicles.

Keitheaux

Sep 28, 2015

Buying a a new car can be challenging and sometimes scary. However, at Subaru of Baton Rouge it is a straightforward and transparent process. Nick was a very knowledgeable salesman, and was very helpful throughout the process. David took care of all the paperwork, and explained all of it throughly. Go visit these folks if you are interested in a great car at a fair price.

Paula

Sep 28, 2015

Buying a car is one of my least favorite things to do. I was mentally prepared to deal with tricky sales sharks and gimmicks. My experience at Subaru of Baton Rouge was different! Nick and David were respectful, courteous, knowledgeable, helpful, fair, and *attentive without hovering*. I appreciate that and would do business with them again.

firstsubie

Sep 21, 2015

Nick clough was a very nice sales man. Very knowledgable on vehicles. Also they didn't put any pressure on me and wife unlike most dealerships. I would recommend any to the dealership!

lulu

Sep 11, 2015

Subaru of BR came highly recommended to me so I had hoped I would have a good experience as well. They didn't disappoint. This is my first Subaru and so far so good! I did my research and knew what I wanted. The team that worked on getting me my Crosstrek listened to me and what I wanted and made it happen. They followed up and followed through and didn't push anything. It was a quite comfortable experience. They taught me about my new car and it's features and made suggestions on how to keep it up as long as possible. The team was welcoming and I look forward to having them service my new car when the time comes! I would recommend David and Subaru of BR!

geb

Sep 2, 2015

I had been dealing with larger dealerships found the experience very stressful. Y'all were very open and did use any tactics to get me to buy. But of course I knew that's what I wanted when I saw it on the Internet so it was easy but you also

ram5149

Aug 30, 2015

Went on a Saturday and was able to find my car with the first one I looked at. I had been doing a lot of research on line and between the 3 Subaru dealerships that are in close proximity to me, I chose Baton Rouge because of all the great reviews - and they are all true. Staff was very friendly and knowledgable. Would recommend to anyone.

SMH

Aug 19, 2015

I shopped for my new car very diligently, looking at many SUV's in person and online via Consumer Reports, Edmunds, etc. The Subaru Outback easily topped the list after all my research. The dealership in Baton Rouge worked hard to help me order a car specific to my active lifestyle and kept me up to date on the progress of its arrival. Every staff person I worked with was helpful, informative, easy to communicate with and reach when i had questions. The most pleasant car buying experience I've ever had - bar none.

JasonB

Aug 17, 2015

Very quick and easy buying process. The vehicle options we were considering were clearly explained to us (features and cost). Once we made a decision it took less than 30 minutes to complete the deal. It was our 2nd purchase from Subaru of BR.

Wayne

Aug 7, 2015

The people were very nice and took their time with us. My favorite part was talking with the enthusiasts about their WRXs, a tight knit community that I am now apart of!

Lisa44

Aug 1, 2015

Subaru of Baton Rouge is a great dealership.They treated me & my husband wonderfully.Claire and the rest of the bunch are awesome to deal with- Thanks again- Lisa & Drew Lehr

Blandon

Jul 31, 2015

Highly satisfied with the crew at Subaru of Baton Rouge. Nick was really dedicated from start to finish and made it easy for me to decide exactly which 2016 WRX model was the best deal for me. Paul was super helpful in getting me up to speed on the pros/cons of leasing options. David was kind and even helped detail my vehicle before handing over the keys.

Donna

Jul 26, 2015

Car buying is not my favorite thing to do, but Nick made this a wonderful experience - no pressure, genuine concern, and courteous all the way. Of course, it helped that the car in the exact color and with the accessories I wanted just arrived that day. And the manager was great too, and did everything he could to facilitate me driving home in my new car (2015 Outback)!

RT

Jul 12, 2015

It was the most pleasant and quick car buying experience ever. Nick and Claire were so professional, not pushy, and willing to negotiate some. The car, a 2015 outback, is excellent and I have to say I was surprised at how well made and how the Subaru engineers thought of everything. Thanks again.

mded2157

Jun 8, 2015

a year ago I bought a 2014 Subaru xv crosstrek, 5speed, and I fell in love with it. a year later, I decided to trade up and try out the 2015 WRX. I absolutely love it! The experience I had at Subaru of BR was just amazing, friendly helpful sales team helped me get in and out quickly. Highly recommend to any friends and family interested in getting their first subaru, or looking to trade up! excellent

mostlyknives

May 28, 2015

I received a fair deal on my car, was treated with courtesy and respect; I found the staff to be very pleasant and conversation flowed smoothly while completing my business. I would recommend a purchase here.

gaylynnflys

May 22, 2015

We loved our experience at Subaru of Baton Rouge. No pressure, relaxed buying experience. We will definitely recommend this dealership to friends and family. We love our new 2015 Forrester. Please go visit their showroom, and you will not be sorry. Thank you, Gay Lynn and Mark Willis

Jonathan stew.

May 11, 2015

i went too the dealer the check out a 2004 chevy impala, i purchased the vehicle and the process was very good. i would recommend anyone there

Janice

May 2, 2015

Our saleswoman, Claire, knew her product and pleasantly answered all our questions with intelligence. Erin, the sales manager, didn't play games while negotiating over price - very refreshing. Kimberly, the finance guru, was well prepared, knowledgeable and professional. Pleasant experience all around. After visiting 8 dealerships in Baton Rouge in the last 3 days I can say without a doubt these folks understand customer service.

15wrxblk

Apr 1, 2015

I bought my 2015 WRX back in Sept. 2014. It was a good buying experience, could have been a little better. My car, however, has been in for service 5 times already. (purchased brand new) The first 3 times were to get a scratch off of the rear door, the third time they kept my car for 3 days. The scratch remains on my door today! The next time was for a brake issue, they found a bad brake pad and it was tearing up the rotor. They fixed all of that under warranty no problem! Recently I was having a noise in my clutch. They had it for 15 days while they waited on parts, that they didn't even use!!! They told me it was Subaru's policy to order all parts associated with the clutch, wait for them to arrive and then open transmission to see what it actually needs! We were waiting on a flywheel that was back-ordered, then got stuck in Mississippi. After all that, all they changed was the release bearing. Then 2 days after I got my car back, the shifter failed on me going 60mph on the interstate, leaving me stuck in 3rd gear! Had it towed after a horrible experience with Subaru Roadside Assistance. Went to the dealership and was spoken to by the service manager in a way that is unacceptable to speak to any customer. They called me a few hours later telling it was ready, and that it was a shift cable retainer clip that was missing. She quickly added that it had nothing to do with the work they had completed 2 days earlier. Hard to believe since those parts were moved around and its only a 6 month old vehicle. I did not argue however, I just wanted to be done with the situation and the dealership! I do not recommend this dealer, as they have a severe problem with certain employees and keeping good ones! Both Service Advisers were the only good part about this experience, Very professional, respectful, and concerned about my situation, unlike the Service Manager.

dudley75

Mar 21, 2015

Subaru of Baton Rouge is hands down the best dealership in the area. Probably the state. They are always having events and the lobby is teeming with excitement and displays beautiful Subarus. Their service department is very friendly, they offer all sorts of amenities for their guests, they do very thorough work. The sales team is envigorated. Last but not least, they sell Subaru. This is to me the best vehicle that you can buy short of spending an obscene amount of money on a luxury vehicle and then I'm not even sure. If you're looking for a vehicle, be sure to make one of your stops Subaru of Baton Rouge!

gerrysmith

Oct 15, 2014

They promised 1.99 APR but they gave me 2.99, I didnt shop around because I new I couldn't get 1.99 anywhere else. There shop is good though

yusefe

Aug 17, 2014

I checked in my Subaru Forester at Subaru of Baton Rouge on Airline Hwy on 08/14/2014 for regular maintenance..(Note: I was suppose to fill my ticket/tag #1415 and write my experience and send it by mail, but this ticket got accidentally damaged; so I'm just doing it here.) MY OVERALL EXPERIENCE WITH SUBARU OF BATON ROUGE WAS OUTSTANDING; EXCELLENT OVERALL. I'M VERY SATISFIED, AND VERY HAPPY THAT FINALLY SUBARU HAD AN OUTLET HERE ON AIRLINE SINCE I ONLY LIVE NOT QUITE AWAY IN SORRENTO. Thank you very much. I'm looking forward for my next visit.

dudley75

May 4, 2014

The sales team will literally make you want to purchase from Subaru of Baton Rouge. Erin is the person that I've mostly had exchanges with on a potential purchase or a test drive. She is always attentive, like the rest of the sales team, she does her homework, remembers your face and your issues, and will reach out with friendly reminders and updates. This is exactly the kind of buying experience that I enjoy and I think if you stop in or better yet, send her an email, you will also have a similar experience. The truth is, I think these vehicles sale themselves. When's the last time you were behind the wheel of a Subaru? Hmmm? Test drive one and you might not see vehicles the same way again.

Browncoat

Mar 6, 2014

We needed a larger car so I was looking at the Outback while our Forester was in the shop for scheduled maintenance. Aimee showed me the model on the showroom but when we returned that weekend, she was gone but we spoke with Erin. After several days of changing our minds, we finally settled on the model we wanted and we met Chris the financial advisor. Everyone was fantastic. Very thorough and friendly, which made negotiations go very well. I can't recommend Subaru of Baton Rouge enough. If your looking for a new car, Subaru is a great choice. And when you decide to buy one, Subaru of Baton Rouge is the place to do it.

Browncoat

Mar 6, 2014

Our first visit was to have our Subaru Forester serviced with Chance. Aimee greeted me in the showroom and we discussed the Outback. I returned the following weekend with my wife and we decided we were definitely interested. Aimee wasn't there so we began working with Erin. She was knowledgeable and very friendly in helping us through the selection process(es)... Once we decided on the model and color, Chris came over and explained in great detail just what was what.I cannot emphasize enough how much the dealership and staff impressed me. I highly recommend them, and especially Erin and Amiee.

amanino

Feb 24, 2014

Erin is a great person. She was able to answer all my questions and more. There was no pressure and she did not hound me with phone calls after my initial visit. Everyone in the dealership is very pleasant and made my buying experience very enjoyable.

deneenrichard

Feb 19, 2014

My experience with Subaru was one of the most positive car purchasing experiences. Erin was great to work with; she was very informative and did not pressure us into anything. The service was great and I recommend them to anyone looking for a Subaru.

Dylan

Feb 17, 2014

I went in there after shopping several other lots around town. This was by far the most pleasant, straightforward car buying process I've ever been a part of. Erin listened to me when I told her what I wanted and I ended up leaving with exactly what I was looking for.

Outback1958

Feb 15, 2014

Safety and the great way I was treated. The 2014 Outback has great reviews on Safety. That was very important in our buying decision.Subaru of Baton Rouge buying a new vehicle a pleasure. Thx for my new Outback.

Eugene wrx

Feb 13, 2014

Great buying experience! Chris Nielsen was the sales man that I dealt with. He was knowledgeable, professional, laid back and very pleasant to do business with.

Outback Owner

Feb 13, 2014

We just purchased a 2014 Outback and we love it. One of the things that really impressed us was for the fourth consecutive year, the Insurance Institute for Highway Safety (IIHS) has recognized Subaru as the only manufacturer with a Top Safety Pick for all models. The 2014 Outback did receive the 2013 IIHS Top Safety Pick+ award for their positive results. Safety,the ride, the excellent fuel mileage and the great overall looks is why we are proud Outback owners.

samtimpa

Feb 13, 2014

My wife and I bought a new Outback several months ago. The sales person,Erin Ortolano, was friendly and very professional.She took the time to educate us on the various options we were considering. She was outstanding. We have not used your service dept. yet, but based onour experience purchasing the car, we would definitely recommend your dealership to friends.

EarleWW

Feb 13, 2014

We returned to Subaru to replace our 2013 Outback that was totaled in a wreck. The car design saved our lives during the wreck. Purchasing another Outback was the simplest decision we have ever made. Chris and Alan were very easy to work, and I would recommend them and Subaru to anyone.

edsfg1

Feb 13, 2014

I haven't actually gone to a dealership and bought a car since 2000, so the thought of doing it was very overwhelming to me! I'd read about the awesome quality of Subarus and knew pretty early on in the process that I wanted a Subaru. I visited the dealership a total of 3 times either just browsing or working out the details - I have nothing but positive comments relative to my experiences. The staff was warm and welcoming and made me feel comfortable. They were patient with me as I worked through what could have been a very intimidating process; my sales person wasn't a stereotypical salesperson that might have rushed me or made me feel uneducated on the process - she made me feel "at home." She did a good job of explaining the attributes of the car - a very good tutorial.There were actually 2 vehicles on the lot at the time that met my criteria for what I was looking for, so I feel that the selection was on-target for my needs. The facility was clean and pleasing.Overall, I believe that the staff at Subaru of Baton Rouge embody what I would hope to find in a Subaru dealership - they promote the culture of Subaru in a very positive way.

ejpinoy

Feb 13, 2014

Great buying experience. Great friendly, honest, knowledgeable and laid back staff. Also very professional. Have me great value for my trade in vehicle. Gave me a good deal on the vehicle I wanted. Awesome place to buy a car.

cassidy0998

Oct 29, 2013

I am extremely pleased with my experience at Subaru of Baton Rouge. I went to this dealer specifically to pick up a WRX, as they were the closest dealer with one in my area and had plenty of them to choose from. I found this extremely helpful as most Subaru dealers in my area had very few, or none at all - I was easily able to choose exactly what I wanted. I traveled over 200 miles to pick up the car and could not have been more pleased with their service. Chris Nielson was extremely informative and knew his stuff. I've talked to many dealers who were more concerned with selling me something than actually educating me about the car. This was not the case with Chris. Chris was able to answer every question I had (and more) and was open and clear about the differences between the cars that I was choosing from. This was my first time to purchase a new car and I appreciated the honesty and patience from him and the rest of the employees. I love my WRX, it's absolutely everything I've ever wanted in a car. If you are considering purchasing a Subaru, definitely contact Subaru of Baton Rouge, these guys are great!

Kellie Welch

Sep 3, 2013

I have to say, this dealership was on top of the game. They are actually, the only dealership who has responded to any inquiry, I have inquired about. The response was quick and the salesman was very helpful. This dealership deserves the 5 stars, compared to the others I have tried to contact online.

nhargrave90

Aug 22, 2013

I have been to this dealership many of times they have always been great to me they got everything done that needed to be asap. I will continue to bring my lgt here until I decide to part with it

JasonTriche1

Aug 7, 2013

I was referred to Chris through a past customer of his (Ron Checki). My wife and I had the most pleasant first visit experience with Chris. Specifically, Chris was very knowledgable of the Jeep Cherokee that my wife fell inl love with. He worked on our trade in for a potential buyer and really made the whole deal happen. How cool! What a great experience! I am always looking to refer anyone I can find to his dealership.

insguy

Jun 28, 2013

This service Dept kept our car for a 3 week period, and still not not fix everything properly, and missed item on their service inspection. The fact that Subaru of Baton is brand new , with only 1 tech qualified to do Subaru repairs is a shortcoming. The MGT., should have decided to get all techs up to par with training before officially opening for full service. If they had only been open for oil changes and other simple repairs, that is fine, but taking on full fledged warranty repairs without adequate training is a poor MGT decision. when they determined that we needed major trans work, differential work + they should have suggested them bringing our car to another Subaru Service, instead of holding us hostage to wait for a tech to get back from training, after he diagnosed and took the trans apart. We were given a Subaru Forester loaner, for the entire time, but putting that liability on us was not as convenient as it might seem to some. Even after the tech returned from training, it was determined that parts were not ordered right etc. Then after final pick up, areas of repair were not addressed and not performed properly. Ultimately this led me to having to bring my car to a dealer in New Orleans and spending a whole day there. I had to lose one day of work, spend more money in gas, etc. The mishandled repairs were taken care of in 4-5 hrs at Bryan Subaru, in Metairie, and they also found that the Tech from Subaru of Baton Rouge completely missed 2 bad belts on their inspection. Over all our experience was poor at this dealer, but even thought the service adviser tried hard, it was not enough effort to make up for all the downfalls, of a Subaru Service, putting the cart before the horse. You should not open to the public, for full service unless you can stand behind that with trained techs. All the excuses were not results. I'm sure in time this immature dealer, will be well desired, but they have much to do, staring at MGT on down regarding procedure. If I were buying a new Subaru, I may not return to Subaru of Baton Rouge, and they don't even have their real building up yet. A real shame, of an experience.