Used Cars for Sale at Tansky Sawmill Toyota in Dublin, OH

Afre Family

May 19, 2016

Richard Norman is a power house. Toyota is lucky they have a man who cares about their customers, cares about the customer's budget and has a progressive mind. I needed a ride to the dealership and he made it happen. He also made sure I understood the process. More importantly he was straight forward with the quotes. Thank you Mr. Norman!!!!!!!!!!!!!!!!!!!

Toyota owner

Sep 20, 2015

Two visits, two hour wait and $290 later, the problem was not even touched. How could this happen? The gas tank door release handle on my 2006 Camry needs to be replaced. On my first visit, I paid the $110 for the part to be ordered and shipped from another dealer. The service person setup the appointment for me to bring in the car and install the handle two days later. The dealer called me that the part has arrived. Today I came in, told the service person my name, my car model and year and the intended job for replacing the release handle. I told the service person I have already paid the new gas tank release handle. One and half hour later, I saw my car parked outside the garage and was ready to go. I talked to another service person to process the service notes and made another payment of $183.00 labor and parts. I walked to the car and opened the car door. The new gas tank release handle was not in place at all. The intended replacement job was not done at all. I was so embarrassed for this dealership. How could it fail so spectacularly. Each and every service person and technician who worked on this car did not detect any miscommunication and passed the same gas tank release handle problem untouched to the customer after the visits, wait and multiple payments. Epic fail. There is no other way to describe it.

Pat H.

Sep 6, 2015

Bought my wife a new Toyota Yaris, When we picked it up it had a chunk out of the front bumper cover,right on the top where you could easily see it,looked like something fell on it. Salesman said we'll touch that up for you,I said no.Then they said they would send it to their body shop,remove the bumper cover and completely refinish it,I said ok. Got it back a week later , bumper had been spot painted,now the paints peeling,Thanks a lot!

Kevin K.

Feb 1, 2015

We've just completed our second lease from Tansky Toyota with the assistance of Richard Norman. Richard is an excellent salesman to work with as he listens to what you want, makes recommendations on what might best serve your needs and takes customer service to heart. Richard and the entire Tansky team do a great job of providing the best possible service without a lot of pressure. If you're looking for a new or used vehicle, Richard and the Tansky team are definitely the people to help you!

Betty M

Jan 22, 2015

I leased a new 2015 Corolla on Jan. 17th and wanted to say how happy I am with my purchase and with the Salesman (Richard) that helped me. Richard greeted me almost the second I got out of my car and was so helpful and patient, as I was not sure which vehicle I wanted to lease or purchase. He told me all about the benefits of each vehicle I drove, which helped in selecting the Corolla. I would highly recommend Tansky Sawmill Toyota and ask for Richard to help you with your dream purchase! Thank you Richard...I love my new car!

Byers fan

Jan 19, 2015

John at Byers was so kind and didn't pressure me about anything! Told me the facts and let me decide! He provided all the possible information for the vehicle I had in mind, didn't hide a thing! He was just a pleasure to work with! You can definitely trust Byers when looking for a car, new or used! They will treat you like deserve! Best experience as far!

The Chu Family

Jan 8, 2015

We are the Chu Family. We just want to express our thanks to Mr. Richard Norman and Tansky Sawmill Toyota. On Dec 30, 2014, Tuesday, we bought a new 2015 Toyota Corolla from Tansky Sawmill Toyota and we could not get more happier than that. On that same day, we have been to another car dealership to shop for cars. The salesman there was knowledgeable, but not showing the kind of friendliness we expected to make us feel like we were in the right place. We, eventually, drove to Tansky Toyota at Sawmill Rd., and ended up meeting Mr. Richard Norman. He was not pushy at all. We are Chinese, and we were not that good communicating in fluent English. While me, my husband and my daughter were talking Chinese while Richard is standing next to us (which, I know is not polite enough), he would wait patiently there for us to finish our conversation and then do his job. He (Richard Norman) did make us feel like home, and feel like we were at the right place. Every time when the three of us were talking in Chinese and exchanging ideas, Mr. Norman would make excuses to walk away for some minutes. The fact that he allowed room for us had made us feel comfortable and easy. As with Tansky Toyota at Sawmill Rd., we are very happy that they gave us a very good deal. We are happy with the car until this moment, and we expect to be so in the long run. Sincere thanks from the Chu Family (from Columbus, Ohio), today, at 1:30pm, Thursday, January 8, 2015.

Tatiana Gavrilina

Oct 22, 2014

We have obtained a new car, thanks to Richard Norman! Richard met and made us comfortable during the entire visit by being friendly, professional, and enthusiastic. In the time we spent at the dealership we got to knonow each other and became good friends, starting to feel like we are a part of Toyota family. He answered all our questions and explained all options and benefits, going above and beyond in energy level and optimism. Today's car market is a tough business with competitive company offers and deals, that is why the personality of a salesperson becomes extremely important and makes a huge difference when the customer needs to make a choice. For us, it was a very pleasant experience. If we decide to come back for a new Toyota, Richard Norman will be the the number one product specialist we would like to deal with. We are definitely going to recommend Tansky Sawmill Toyota and Richard to our friends.

MAG

Oct 21, 2014

We are now leasing new Toyota Corolla and it was the best experience of this type we had in the last 16 years. I was very pleased with Richard Norman's professionalism and warm personality. This was the major factor why after visiting several dealerships we were back to Tansky and signed a lease. The deal was also very good. Thanks, Richard!

Tatiana Gavrilina

Oct 21, 2014

We have obtained a new car, thanks to Richard Norman and Tansky Sawmill Toyota! Richard met and made us comfortable during the entire visit by being friendly, professional, and enthusiastic. In the time we spent at the dealership we got to knonow each other and became good friends, starting to feel like we are a part of Toyota family. He answered all our questions and explained all options and benefits, going above and beyond in energy level and optimism. Today's car market is a tough business with competitive company offers and deals, that is why the personality of a salesperson becomes extremely important and makes a huge difference when the customer needs to make a choice. For us, it was a very pleasant experience. If we decide to come back for a new Toyota, Richard Norman will be the the number one product specialist we would like to deal with. We are definitely going to recommend Tansky Sawmill Toyota and Richard to our friends.

Fran W.

Sep 26, 2014

Richard Norman is gracious , patient and upfront. I was a very hard sell. Mr. Norman explained what I needed to know. We got our truck. Ten stars to Mr. Norman. Thanks to Jonathan also for the financing and working we us and our insurance. Can't get excellent ratings to stick on smartphone.

Rick

Sep 25, 2014

Went in intially for a 4runner but changed to a double cab tacoma. We worked up a price for the model I wanted but I did not finalize until I test drove the model I wanted. The price for the model I wanted was based on a trade that Tansky would hve to do with another dealer. Tansky's did not have the model I wanted to test drive but another dealer did, After the test drive at the other dealer, I went back to Tansky's the next day (Saturday) and we finalized the deal, I gave them a $500 deposit and they made it sound like the trade with the other dealer was a done deal, they even pointed out the truck they were trading for mine. They said it would be a few days to get the truck in and prep. After hearing nothing, on Wednesday evening I called the salesman, who was off, and he said that he didn't think that they had went after the truck yet. I then called Tansky's and spoke to the General Manager (Chris Carter I believe), who said that the paperwork was still there and he assured me he would find out what was going on and get back to me by 11:00am the next day. No call and at 11:30am I called and spoke to the salesman, he basically said what do you want to do, no apologies or explanations. I then cancelled the deal. I was amazed at the complete lack of customer service that occured after I gave them the deposit. I would not recommend.

DisappointedA

Aug 31, 2014

This place really disappointed me today!!! I wasn't impressed at all. I recently, scheduled a test drive, since I live an hour and 20mins away from Dublin, OH and wanted to get a 2014 Scion FRS or a Scion TC. I pacifically made the appointment with Noelen, when I come to find out I was with someone. Due to the fact 2 other couples came in earlier then I did and I had a scheduled appointment first. Thought it was a little rude even though he apologized, but still was a little messed up and disrespectful. Well, needless to say, the gentleman that was helping me didn't help me at all on anything. It just would have been nice to make a deal on a car. I did want a Scion TC. Well, go to find out as I filled out my paperwork they weren't willing to negotiate with me on bringing the price down and what I pay is what I get when it says online the price is negotiable... was so messed up. When I have exceptional credit and what not. Then he goes and tells me I I have to put down a $5000 down payment on the car first, that is ridiculous and my payments were going to be this and that wasn't what I ever agreed on. And my payments were higher then what I wanted. I totally declined the offer and had to leave... I was disappointed, it was a waste of time and the quickest NO response I ever received in my life from a dealership on trying to buy a new car who didn't want to make business.. I wouldn't recommend this place to anyone!! I went to Byer's Mazda and Subaru dealership I highly recommend that place they are nice and friendly and they got me the car of my dreams there!! :)

Wanda

Aug 27, 2014

He was very polite, new what he was doing with all the paperwork. I would recommend anybody to go to Tanski's and do financing with Richie. I raise him very high, five stars clear across the board for Richie. I did buy extra insurance because Toyota Prius having all the computers with that model. And Richie discussed all that with me and made it very clear, and I appreciated that! I was there without my has been buying a car and I appreciated how he discuss the warrantee and all that to me. This is supposed to be five stars care across the board. But I cannot get the computer to keep the five stars up. But I am trying to say it is definitely a five star for Richie and financing.

Georgann Rozzo

Aug 21, 2014

I love my new RAV 4 and my experience at Tansky was great. My salesman Richard Norman took his time with me explaining the financing and explaining the car. I will tell friends and family to seek out Richard at Tansky Toyota. Georgann Rozzo

Georgann Rozzo

Aug 20, 2014

Richard Norman was excellent in explaining the car I wanted and was excellent in explaining the financing. Richard is very personable and made the car buying experience a very good one.

Guie Lewis...Toyota fan

Jul 30, 2014

This was my 2nd experience in dealing with Richard Norman and was even better than the 1st. Previously we had purchased a RAV4 to replace our 2001 Camry and after comparing the ride with my Honda CRV I was completely sold on the RAV4. Previously I had been a Toyota buyer since 1984 and after sitting down with Richard Norman the experience was GREAT! He treats you like a million dollars and has an ever present smile on his face to go along with his product knowledge. Without hesitation I have already recommended Richard to a friend who is in the market for a new car and would do it all over again. Richard Norman is one of the best when it comes to customer service experience. Try him...you'll like it!

rajani

Jul 30, 2014

Richard Norman helped us finish our deal so quickly >he was very friendly and professional.

mani

Jul 30, 2014

Richard Norman did a great job in helping us buy new car.Thanks.

Tom Hockman

Jul 6, 2014

Richard Norman made our buying experience excellent. He filled in when another sales person was busy with a customer and told us just the facts we needed to make a buying decision. He didn't put undue pressure on us and made us feel respected and valued as customers. I would recommend dealing with him if you get the chance. Tansky made the buying process for a car much less time-consuming and more pleasant than other dealers.

Shani Hockman

Jul 6, 2014

I have always dreaded going to car dealers and trying to negotiate a deal. I was really surprised at how easy Richard Norman made the buying process. He calculated all figures for trade in, price, and financing and made the decision very easy. I was shocked at how painless it was compared to other car deals I've been a part of over the years. I highly recommend Tansky and Richard Norman if you are interested in a Toyota.

Doug Marshall

Jul 1, 2014

We stopped by to have our 2001 Toyota Sunroof Seal replaced and just look at the new Toyotas. Richard Norman greeted us and we tried out a couple of cars. We really liked Richard . . . His friendliness and professional manner. We thanked him and said we wanted to look more. We stopped by to bring our Toyota back as the part had to be ordered. Cheryl suggested we look again and saw a Prius C we had not seen. Richard was there to greet us again and asked if we would like to drive one? We did and were sold on it ! We left this afternoon with the Beautiful Blue Prius C from the show room floor! Thank you Richard for a great experience!

Cheryl in a new PriusC

Jun 30, 2014

Enjoyed working with Richard Norman this afternoon. He was very helpful and patient in helping us see the value of individual models and the many financing possibilities. Not to mention teaching us the ins and outs of your hybrid models. Cheryl Marshall

Bruce

May 16, 2014

Rebecca did a outstanding job in making this sale!

Richard Norman

May 14, 2014

thanks for you help Richard Norman i'm TINH PHAM thanks for you help me buy news car toyota i very like that car.. you did i very good job.

Tinh Pham

May 13, 2014

Thanks Richard Norman help my buy car you doing is very good job

Linda Pratt

May 8, 2014

We were not planning on buying a car tonight, just to test drive the 2014 Camry...Richard was very accommodating and did his very best to give my husband the deal we were able to afford...and he did! My husband NEVER buys a car first test drive out. Richard was personable and fun and even answered my text that I sent him at 10:40pm to lead me to the review site. We were very satisfied and can't wait to pick up our new car on Thursday! Linda Pratt

The Gunslinger

May 2, 2014

We just bought our fifth car from Tansky. Always a great experience. Highly recommended. I never thought I would buy a car from my favorite author, Stephen King. Seriously, our salesman's name was Stephen King. He did a great job and was very patient.

Nicole

Apr 25, 2014

Amel and team did an amazing job and made it such a great experience! I will definitely recommend others! Truly went above and beyond to make me happy as well as have me the best del on purchase! Great job and thank you so much!

Nic

Apr 19, 2014

Such a great experience buying a car. They were great and everyone helped out!

Clark and Pat Breading

Apr 3, 2014

We just traded in our 10 year old Highlander for a 2014 and it was a very pleasant experience! Richard Norman guided us all the way. We had a hard time deciding between two vehicles and he was unusually patient and didn't rush us. When we decided which one we wanted, he even came in on his day off so that we could get all of the paper work done. He truly wanted us to be happy with what we chose and we appreciate that. We have had our current Highlander serviced at Tansky for 10 years and always had excellent service. I would strongly recommend Tansky Toyota and Richard Norman!

Steve and Beatrice

Mar 12, 2014

Just replaced our 2002 prius which I loved and always had serviced at Tansky Toyota so had to go there again since the service has been great for years. Rebecca Johnson and Amanda Yantis were wonderful to work with and we love our new 2010 prius! There was no pressure to buy. They were willing to work with my husband and I on the price. And the new facility is Stellar! Kudos on the LEED certification! We will see you in another decade to hopefully get a plug in! Love Tansky Toyota!!!

Mom on the run

Feb 22, 2014

I had a great experience buying a Prius from Richard Norman. He was very, very nice. He answered all of my questions about the car. Let me test drive the car right away and walked me through the financing. I never felt any pressure and he made the experience fun. I'm really happy with my purchase and will go back to him and this dealership for my future purchases. The new facility is very nice and the service team is also great.

A Brit's first car

Feb 22, 2014

I went in today to look at a Prius. After meeting with Richard Norman and asking him a few questions, I knew it was the car for me. He gave me great special attention, answered all of my questions, made me feel comfortable with the financing. I was very impressed with his service, the cleanliness of the building and the professional attitude of the entire staff. I would definitely recommend anyone looking to buy to go to this facility. The product is great and this store made the entire buying experience enjoyable.

DA

Jan 21, 2014

I have been a customer of Tansky's for about 13 years and just leased my 4 SUV from them. They have always provided me with excellent customer service no matter if I was going in to lease a new vehicle or for rountine maintenance. During the last month I have stopped in several times as I was trying to decide what vehicle was right for me. I worked with Ryan Spence who was always willing to help, answered all my questions, and never pressured me into making a quick decision. I would recommend both Tansky's and Ryan if you are in the market for a new vehichle. Thanks so much for everything.

Zeman

Jan 12, 2014

Great Contact and employees helped alot. But wish they removed the car listing because they did not have it for sale.

Oldies

Jan 8, 2014

We were especially pleased with our salesman , Richard Norman. He was very professional and offered assistance whenever needed. He represented Tansky's very well without undue pressure. The Avalon Hybrid is a car that really can sell itself and I think Richard sensed that we were ready to buy without a lot of hyperbole.

Q. Zhang

Dec 31, 2013

When I shopped a new car in the Toyata Tansky, Mr. Richard Norman was very nice, and patient with explanation of all services to us. He is very professional. Thanks Richard.

Q Zhang

Dec 31, 2013

I would like to thank Amel Mustafa for helping us to buy a new car in the Tansky. She was very nice, and friendly, and very professional in helping customers when I needed. She also showed patience with explanantion for the car. Thanks Amel. Q Zhang

Guie Lewis

Dec 28, 2013

As a result of the Service Department's not so favorable remedy to fix a problem on my wife's '01 Camry I decided to visit the newly revamped Showroom and was immediately greeted by a pleasant and very cheerful salesman by the name of Richard Norman. Having been in Customer Service for more than 20 years I knew right away I wanted to chat with this guy and see what he had to offer with the year-end sales promos that were being advertised. After a short conversation I said I wanted to bring my wife in and have her decide what she would like to do in this situation since this was her vehicle that was going to be replaced. When we returned about an hour later Richard greeted us once more and presented several options and choices all of which merited consideration. We finally opted for two vehicle types and quickly decided on a RAV4 in the end. After a few brief discussions which merited review by both sides we were able 'to close the deal' and within an hour we drove off the lot in our new RAV4 and all parties satisfied with the final outcome. Past experiences in Customer Service tells me that Richard Norman is destined to be a 'Super Salesman' and has the potential to rise above the crowded sales floor at Tansky. He is a prime example of what a true car salesman should strive to be like..outgoing, personable, and always positive even when you get a stubborn customer like myself.

Guie Lewis

Dec 27, 2013

I am totally in awe as how the attitude has changed with the personnel that I have dealt with since Tansky opened their newly remodeled facility. This was our 2nd visit. After explaining the problem (maintenance light 'On') to Justin in the service department he quickly resolved what we thought was going to be a far more expensive repair than what the end result, that being the gas cap was not fully locked down. This set the stage for the same event while on a a trip to Logan, OH shortly thereafter. We were totally at a loss what was going on with my wife's 2001 Camry and after analyzing the vehicle and reviewing the repair costs (more than what the car was worth), we decided to come back that same day and see what we could find in a new or even used Toyota which we both are long-g-g time owners of since 1984. Our hats are off to Justin for showing what a concerned Service Representative can do and what he reflects for Tansky. Good Job Justin!! Jan & Guie Lewis

jessieraef

Dec 10, 2013

We looked at three dealerships in one day searching for the SUV that fit our needs and Pat Perry made our day! Great handshake and smile. Laid back and informative. Not pushy at all! It is a long process from start to finish but we are very satisfied with the experience. Could have used a pizza around 6pm though:)

DeeDee

Oct 9, 2013

We were just looking for a larger vehicle like a Highlander. Our salesman Pat Perry listened to our wants and suggested a gently used Sienna van. I was not thinking a van but after taking a test drive and seeing that it was full of great features and met everything on our want list, we purchased a roomy, comfortable van. My husband loved it the moment he drove it. We appreciated Pat listening to us and paying attention to what we said. I'm loving the van and can't wait to take a trip. Pat didn't pressure us and knew best.

Karla Rothan

Oct 7, 2013

We really had a great experience at Tansky with Pat Perry. We had a budget and they really worked with us to help us make a good deal. We felt like we left winners. Thanks a lot.

EFletcher

Sep 16, 2013

Pat Perry (salesman) and Rich (finance), as well as the rest of the staff went above and beyond to help us navigate the purchase of our Honda Crosstour, our 2nd Tansky Used purchase. Pat was knowledgeable, not pushy and made sure I knew about special features on the car before we left. Rich helped us get the best deal. Everyone was kind about our ever-changing schedule and were always ready to help on a moment's notice. I will always shop at Tansky!

Tansky Games

Sep 12, 2013

Very unprofessional sales service. I was quoted a very good price from their internet sales person and I also scheduled an appointment to take if for a test drive. When I showed up for the appointment (on time), the person I was supposed to meet with was not there and they told me that the vehicle was sold earlier that day. I wasted my time going there to see a vehicle that wasnt even there. They could have called to let me know. When I called the sales office today, they told me that the vehicle is still available. What kind of game are they playing?

Carolyn - satisfed from Westerville

Sep 3, 2013

I recently purchased my new car at Tansky. My salesman, Ryan, made me very relaxed in the process. He was very knowledgable of the cars, asked questions to guide me in the selection process, and was very personable. The dealership's new facilities were nice and provided a warm customer experience. The financing process was very smooth. Would highly recommend this dealership.

Surfer

Aug 13, 2013

Very poor service. I went for oil change on my camry and they forget to reset the oil change indicator. Previously i went for my window repair they gave me estimate of one day and set the appointment. When i went to get it fixed after end of day they said they don't have spare and advised me to take my car back which was opened for repair. What should i conclude out of this they don;t have any idea about repair estimates time.I will not recommend any one.

CS and MR

Jul 27, 2013

My sister and I had a wonderful experience when we bought a used van from Tansky Toyota. We had the nicest salesman. Pat Perry was so thoughtful and took into account our wants, needs and concerns. I have dealt with many car salesmen and Pat was by far the most considerate and patient. Thanks again Pat for all your help!

Neil and Haley

Jul 27, 2013

Pat Perry and the guys at Tansky's Used lot did a fantastic job getting my fiance into her Jeep Grand Cherokee. Their service was phenominal and Pat did everything in his power to ensure our comfort levels and needs were met. Thanks, Pat.

Avoid Tansky

Jul 10, 2013

As soon as you start trying to haggle they want to show you the door. I'm sure if you're an uninformed buyer that is comfortable paying to much for a car you will have a good experience. If you're an informed buyer who is looking to make a good deal I suggest going elsewhere.

SCOTT D

Mar 21, 2013

FROM THE MOMENT I STARTED TALKING WITH SALES REP I KNEW HE WAS A ROOKIE. EVERY FIVE MINUTES HE LEFT OUR TABLE TO CONSULT WITH THE SALES MANAGER. HE WOULD RETURN WITH NEW MONTHLY PAYMENTS BUT NOT SURE HOW THEY ARRIVED AT THOSE NUMBERS. THERE WAS NO CLEAR COMMUNICATION ON THE COST OF VEHICLE, SO MANY NUMBERS WERE BEING THROWN AROUND I HAD NO CLUE WHAT WAS GOING ON. I PUT $500.00 DOWN ON MY CREDIT CARD TO HAVE THE VEHICLE I WANTED SHIPPED HERE. THE $500.00 WAS SUPPOSED TO BE REFUNDED AFTER THE PURCHASE. THREE WEEKS LATER THE CHARGE APPEARED ON MY STATEMENT. I CALLED AND THEY SAID IT MUST HAVE SLIPPED THROUGH THE CRACKS. SUPPOSELY IT WILL BE REFUNDED NEXT MONTH, BUT I WILL PAY THE INTEREST ON $500.00. BEWARE AND WATCH THE NUMBERS CAREFULLY.

Lovecars

Apr 30, 2012

I was very impressed by how easy they made it to purchase a car. The personal attention I received from the salesman and the management made me feel relaxed and cared for. I left feeling like I got a great deal on the car I wanted. I would definitely recommend this dealership.

guilliam

Mar 10, 2012

Took our son to purchase his first new vehicle. Paid cash for a new Rav4. Was promised a 2nd key but never received it and since it wasn't in writing, we are out of luck. Also, we had to sit and wait for almost 2 hours for them to "clean" the car AFTER paying for it, and I use the word "clean" generously because after waiting 2 hours, you would have thought it would have been spotless but it wasn't even close to being what I would consider to be clean. Even had to have them remove a mud stain on the back carpeting after it was suppposedly cleaned. Will think twice about purchasing from them again.

author

Jan 15, 2012

The sales rep had no clue as to what was in his inventory or even what to do. We stared at each other in an awkward silence until we decided to leave.

Toyota Man

Dec 31, 2011

excellent buying experience! I highly recommend Tansky toyota.

First Time Buyer

Oct 31, 2011

I just purchased my first new car from Tansky Toyota at Sawmill and the experience was fantastic! A previous costumer told me Dustin Durzo was a great person to work with and he would get me the best deal. They were right! He got me into the Rav 4 at an amazing price and told me about the deal they were having for recent graduate students. He was incredibly knowledgeable about the vehicles and their competitors and very professional. I am so happy about my experience and excited about my new car, I recommend everyone to go to Tansky and visit Mr. Durzo if you want an easy buying experience.

troutHighlander

Aug 5, 2011

Purchased our new Highlander from John Henry at Tansky Sawmill Toyota. John was great, as was the General Sales manager, Christopher Scott. Highly Recommend this dealership to all my friends and family.

ToyotaFamily

Aug 5, 2011

After purchasing our new Highlander on Saturday, and helping our daughter get a new Corolla, we bought a 2011 Tacoma 4x4 truck. All from John Henry and Tansky Sawmill Toyota. John was great, as was the General Sales manager, Christopher Scott. Highly Recommend this dealership to all my friends and family.

vlt83

Aug 1, 2011

My mom and dad purchased a New Highlander from Tansky (John Henry) yesterday and they went with me today to purchase a New Corrolla. The experience was GREAT!! The process was painless and they took care of everything. My dad is going back tomorrow to purchase a truck!! We are Tansky customers from here on out!