Used Cars for Sale at Tasca Ford Berlin in Berlin, CT

acatguy

Oct 3, 2016

All work requested was done in a timely fashion and was progress was communicated well. Tasca always finds a way to get the work done right and in a fast manner.

William

Sep 29, 2016

They completed all the work in a timely way making sure all fixes were successfully executed. I was very impressed by them taking the steps to fully correct the issues versus taking shortcuts.

Pk

Sep 28, 2016

I checked out a used Ford Fusion. They would not negotiate a price on the car. They would only give me $3000 on my car. Kelly Blue Book's trade in value is between $4,500 and $6,500. My car has never been in an accident. It has no dents or dings and the interior is in good condition. No rips or tears and no stains. Talk about being insulted.

2Fordgirl

Sep 28, 2016

I walked in without an appointment requesting the 'Works', oil change, tire rotation, check up, etc. The service folks were friendly and courteous. There was a discussion due to my F250 possibly costing $10 more. My wait was short and my bill was UNDER quote! VERY pleasant experience.

CarlosO

Sep 24, 2016

I bought a used 2013 Ford Escape this past July from Tasca Ford, Berlin CT. Since then I had several mechanical issues that were immediately addressed and taken care of by the service department. I recently lost one of the keys for the vehicle and took it in to see what could be done. I spoke with Dan from the service department who was very helpful in replacing the lost key. My experience with the service people at Tasca Ford has just been over the top. Buying a used car has since taken on a new pleasant experience, Thank You.

ldish

Sep 24, 2016

Was on the fence about getting a new car and stopped in to see what was available and what incentives were out there for new cars. Went in on a Tuesday and Jeff Mera was the salesperson to help me. He was wonderful!! Wednesday I made the decision to to go for it and Friday morning I drove home with my new car! My salesman Jeff couldn't be there Friday morning so he arranged for Larry Procopio to meet me and help me finish up the final details that day. Jeff in finance found me a great loan rate outside of Ford Credit that enabled me to be eligible for more incentive money then If I had gone through Ford. So great experience all around and I love my new 2017 Escape!!

mrs2017Escape

Sep 23, 2016

I was looking for a new car to replace my 2003 Focus and went to Tasca Ford because of an invitation I had received. I met Jen Robey, and told her what I was looking for in a car. She showed be several options and once I decided which one I was interested in she explained all the buttons and knobs on the dash board of the car and we took a test drive and I bought the 2017 Escape on Saturday. I wanted to have remote start in the car , but Tasca doesn't install them. She told me that they have a company that would come to the dealership on Monday and install it and the car would be ready on Wednesday. When I pick up the car on Wednesday, I notice that the mileage had change since I had driven the car on Saturday, and asked why. Jen explained that the company that was to install my remote start was unable to come to Tasca on Monday, so she drove the car to them because she had promised that my car would be ready on Wednesday and she didn't want me to have to wait. The whole experience was easy and pleasant.

Grammie55

Sep 21, 2016

First oil change for this vehicle just normal questions and answers nothing out of the ordinary. Recommend that the computer system is purged of vehicles no longer owned and traded in to dealership.

JonS

Sep 21, 2016

Tasca ford in Berlin ct is a top notch facility with a one of a kind service staff . Always friendly faces and a good atmosphere the facility is bueatiful. It is a great place to have you vehicle repaired with a top notch staff

fordowner

Sep 19, 2016

Larry was a pleasure to deal with. I feel I benefited from his many years of experience. Also, the finance manager, while new, was well organized and efficient.

Ann Marie

Sep 17, 2016

We would like to give a HUGE shout out to service employees Robin and Bart! These awesome people were our saving grace! We are from out of town staying for a weekend beach trip when our car broke down in the hotel parking lot! Not knowing what to do we called roadside service who linked us up Tasca Ford. With just a few hours to closing and still no tow truck on the way, Robin stayed in touch making sure we were ok. Robin and Bart also waited after the service dept closed for us to get there. When we arrived stressed out and frustrated w/our lack of service from the tow company, each was friendly and helpful expressing that if we had not showed up by a certain time they were going to come to us. Each went above and beyond to make us feel comfortable and welcome really making us feel at home. Just under an hour later, our vehicle issues were diagnosed and fixed and my beach trip salvaged!!! l will also be able to make it home on time. So thank you both so much again for all you did for us. Folks like you both are what remind us there are still good people in the world. Be looking out for us to purchase our next Ford Edge from you all. We will also be putting out the word of what awesome service you all provide to whomever's path we cross. All the best to you both and God bless you!Joe and Ann Marie Johnson

Mike

Sep 15, 2016

We are regular business customers, and have always received excellent response to our truck repair needs. Response time is exceptional and Brendalie takes personal care to be sure we are satisfied.

Pleased

Sep 14, 2016

My recent visit for tire replacement and brake inspection was excellent. Everyone was attentive...and responded to my questions and needs for timing of the work.. transport to and from my workplace to accomodate my work schedule... kept the work within the quoted price and... told the truth that I didn't need the brake work for another 10,000 miles. As a single woman I know what it is like to be hustled by shops that want to get every last cent for work that really does not need to be done.Really appreciate how all the staff I worked with responded to my needs and questions with integrity.

Tonyf150

Sep 13, 2016

I come in just for quote on a used pick up truck at the and I left at the same day with a new F150XL and very happy. Adrian Stelmaszek acted very professionaly answering all my questions and show every details in the vehicles that showed to me.The sale went very smoot with out the topical salsmen pressure.With out any doubt in the future would like to deal with Adrian for any of my purchase.

Roadstone

Sep 13, 2016

Great service! Brendalie makes the experience of service easy and informative, will go out of her way to help. We always have a great service when she is our rep.

Montess

Sep 13, 2016

Lianne is very knowledgeable of the Ford products inquired about. She dispels the myth of pushy car salesmen and I would highly recommend her down at Tasca.

KellyK

Sep 8, 2016

I brought my vehicle in for regular service. Everyone was very professional and pleasant. The service was completed quickly and efficiently. The customer waiting area was very comfortable and the coffee selections were impressive.

Gould Sr,Carl 7787

Sep 8, 2016

The service was excellent each time I came in. The staff was friendly and helpful. Only issue was the long wait for the part to get in.

Rosie Slater

Sep 6, 2016

My friend Quin and I were traveling this weekend from Maine to Florida in her new 2016 F350, when we got behind a rock hauler on the interstate, that put a rock though our radiator, we called the roadside assistance number and we were sent to Tasca Ford in Berlin Ct. How they treated us was a unbelievable experience. From the monument we walked in they went out of their way to help. First they said it may take 3 days to get the part since they didn't have it, and it was a holiday weekend,then they found it a few towns away and made arrangements to get it the following morning. Bart then went to work getting the radiator out so it wouldn't take so long in the morning, We were traveling with 3 dogs, a horse and a 35ft trailer, next Jenniifer and Robby got on the phones trying to help us find a place we could put the horse overnight as it can't stay in the trailer that long. They were able to secure us a stall, amazing!!! Then Jennifer let me use her computer to secure a hotel for us and the dogs , in an area we were unfamiliar with.Robby got a friend of his to come and pull the trailer out to horse ranch since we couldn't drive the truck. They also called and got us a rental car for us to drive while we were there. It is a very scaring thing to be broke down in a town we don't know and to have the good fortune to meet the wonderful, caring staff that is the service dept of Tasca Ford is a true blessing. Dan and his entire staff deserve big recognition for going out of there way to help. You have the best staff I have ever encountered. I will be writing to the Ford company also to let them know what GREAT ,WONDERFUL AMERICANS represent there company. I can not say enough about them. Be very proud of all of them....Thanks for listening..

ironman

Sep 6, 2016

My wife bought a Fusion 2 years ago and we were very pleased with the exceptional service and professionalism. It was a no brainer for me to shop there as well. My salesman Adrian was very outgoing to make me comfortable in my purchase. I was in my Focus the next day and was led through all the features my car has to offer. very satisfied with my experience and will come back again. Great dealership and great people!

twincam1971

Sep 5, 2016

Bought a Focus last week. Sales team went out of their way to make sure I was satisfied. Top notch service. I have bought 2 other vehicles from Tasca and will continue too in the future.

Conker624

Sep 3, 2016

My dealer lianne was knowledgeful of my new car, and made it easy to understand what I was buying. She made this an enjoyable experience and I'll be coming back for my next vehicle.

lord Shel

Sep 2, 2016

Quick service, did not try to sell me services I did not need, less expensive. basically pure synthetic oil change (My next should be 10,000 miles but they put down 5,000 miles) and some tire service.

Jan

Aug 31, 2016

Everyone was very helpful from the time we called to make an appointment to when the service was complete. When service was done went over everything that was done.

Edge2015

Aug 30, 2016

Love my 2015 Edge. Came in to look at a pre-owned Edge and walked out with a new one. Adrian was good and not pushy. Made the experience easy.

Natevavrina

Aug 25, 2016

Took my car right away and had me back on my way in no time. Took the time to explain everything they did to fix the rear camera.

patriciaf1

Aug 23, 2016

The guys at Tasca were great. I took my car in for a oil change and they noticed that my back brakes were gone. Nathan called me and informed about the brakes. They fixed the brakes and were extremely reasonable concerning the cost. I would certainly recommend them to my family and friends. A special thanks to Dan and Nathan. You have a new customer in me. Patricia Fitch

Thundernut

Aug 23, 2016

Treated excellent by Nathin from making the call for s appointment to getting Mustan Gt in and serviced and back to me in a very reasonable amount of time meeting Nathin was excellent

f150customer

Aug 21, 2016

great exprience from the buying perspective, in brief Tasca has the resources in terms of auto volume/selection and customer relations which is very positive in my opinion. it seems is if they have made the effort to create a culture of respect, trust and performance ...you need to bring the same as a cuustomer as well...nice job Tasca..

MZendz

Aug 20, 2016

Our new 2016 Ford Explorer was the second vehicle we bought from Tasca in two years. From the time we walked in the door and our sales associate, Edgar, popped right up to help us, to the time less than 24 hours when we drove our new Explorer off the lot, everyone was not only helpful and knowledgable, but more than willing to go the extra mile to make the deal work for everyone. Our finance guy, Jeff, even found us an extra $1,000 in incentives on his own, without our knowledge, which was a very pleasant surprise when we came in to pick up the vehicle. There was never any pressure from anyone in the Sales Department to make the sale (the thing that makes me dread walking into a car dealership the most is the old "what do we gotta do to put you in this beautiful vehicle today" schtick), and both Edgar and our Sales Manager Gary were more than happy to accommodate my ridiculous asks (installing running boards and an armrest safe, yes like where you store your valuables).Overall, another excellent experience, I highly recommend Tasca Ford to anyone in the market for a new Ford who wants a great vehicle at a great price.

Deb Russo

Aug 19, 2016

The service was efficient and quick. I waited while the service was performed . The customer lounge area was very welcoming .thecservice manager was very friendly .

Ct Power and Sport

Aug 19, 2016

Been to the store a few times. It's a good store. The service department headed by Jon is even better than the store. Always goes above and beyond. Always tells it to you straight. And always finds a way to say "yes" . And that my friends is all you can ask for!

M. Lawrence

Aug 18, 2016

Jon Stachkunas is very professional, patient and well informed. We felt that he truly cared and worked very hard to earn our business. I would highly recommend Tasca Ford of Berlin.

Princess

Aug 18, 2016

I really needed a safe, reliable car. I left everything up to the wonderfully helpful employees at Tasca. I got a new car signed, sealed and delivered. You have a beautiful new facility, an exceptional staff, a good reputation. My thanks to Jon Stachkunas and Jen Robey for making me feel like a "princess" in my new car.

completely happy

Aug 18, 2016

I would like to thank Jon Stachkunas for his very kind, and professional way he treated my mother. He made her confident that her car was in good care at Tasca. I appreciated that he made sure that when her car left his shop very thing was done with her SAFETY in mind. He is a exceptional Service Manager and very professional.

Tbourgoin

Aug 11, 2016

Beautiful facility, conveniently located off the Berlin Tpke. Everyone is helpful, friendly, respectful and knowledgeable. Great people who work there. Would definitely recommend it people. We've bought our daughter's car at Tasca and have had all our emissions testing done there. Great job done on all ends!

AL

Aug 9, 2016

My 08 Explorer got towed there because of Ford extended warranty. Was told that it wouldn't be looked at for 2 days. It was just a dead battery and was charged $20 labor...WOW A 2 MINUTE JOB!! They told me that the thermostat housing was leaking, I showed them my ford warranty paperwork but they still insisted that it wasn't covered. She wouldn't even call the Ford warranty place for me she "suggested" I call when I get home, which I did. Of course it was covered and the warranty place had to call Tasca Ford and tell them. Guess what, now I had to wait a week to bring it back in. I bring it back a week later at 8am like they asked and I get a call saying it would cost me over $800. I told the service guy I just went through this last week and he needs to talk to the female at the service desk, he said he would and call me back....he never did call me back! I waited an hour and called them and was told by the female "that it was all taken care of she straightened him out and my truck would be ready by the end of the day". I get a call at 4pm saying that they gave my part to someone else and now I have to wait another day for the repairs...xxx Ford!!! An appointment at 8am and you already knew the problem. You don't call me till 1pm trying to tell me it would cost over $800 after going through this a week ago. Then you call me back at 4pm telling me my part was given to another customer and now I have to wait another day! Unless I am somehow reimbursed for my lost time and effort I promise I will start posting "the nastiest" online reviews everywhere I can think of trying to deter everyone from going there!!!! WOW...and I thought COMCAST had bad customer service!UPDATE: Spoke with Jennifer Quigley at Tasca and now all is well. Now THAT'S customer service!

Big Al

Aug 7, 2016

Clean and bright sales area, restroom and service area. Everything was done in a timely manner. Was given all the information on the vehicle and extended warranty.

Explorer

Aug 5, 2016

Came in for an oil change without an appointment and was leaving with the service being done in a short period of time. Thanks for the quick turn around.

Brian Colby

Aug 3, 2016

Jason was great as usual! The service was quick with minimal wait time. He always keeps me informed as to the work being performed on my vehicle.

GT500 Shelby

Aug 2, 2016

One phone call had our F250 diesel scheduled the next day for LOF and tire rotation. Dropped off in the morning and picked up in the afternoon. Does not get any easier than that. Plus the exterior was washed.

Breslin

Aug 1, 2016

Brendalie explained the process and did it fast and called me when it was completed. There is nothing more you could really ask for as a customer.

biggy

Jul 27, 2016

Everyone we dealt with at Tasca was pleasant and professional. They all knew what they were talking about when it came to the product and paperwork process.

Landscaper1

Jul 26, 2016

Tasca Ford Truck Center is great to work with. Dave is very personable and takes care of his customers. Unfortunately Ford diesels are junk and cost way too much to maintain and repair. Don't buy Ford diesels.

Robey

Jul 24, 2016

My sales person told me everything I needed to know & the entire staff was extremely pleasant & helpful. Jeff Young explained the lease to me & answered all my questions. I was even able to get out of my car that I was upside down in!

ctbrisboy05

Jul 18, 2016

Searched for a couple of weeks for a used truck. Found an amazing 2014 GMC Sierra SLE at our price. It was in perfect condition. Called to talk to a sales guy but that guy had to leave for an emergency...... so Adrian took over. It was a very easy sale for him because we had cash and wanted this truck. He was very professional..and let us tske this big rig out for a drive. Being as it is a Ford dealership he didnt know a whole lot about GMC's. Which is fine because we were originally looking at Fords. But Adrian spent the weekend doing some research and showing us all we needed to know about the truck. They have a 7 day hassle free return policy, 90 day bumper to pumper policy...and we also were still able to get the GMC warranty. All in all it was a good buying experiance. I'd recommend this place to anyone.

scott d..

Jul 12, 2016

great service what else can I say.. timely and professional staff, ......matt explained what services they would complete and what was required for the service interval for my car,

davec

Jul 5, 2016

Service advisor manager Matt Ridel did an excellent job making me feel comfortable and relaxed with my first time visit to Tasca. I had bought a 2013 transit connect XLT wagon from a Chevy dealer on Old Saybrook and had personally added on less than 900 miles on the vehicle. While looking for a reputable Ford dealership to have service my vehicle today and for years to come, I was told about Tasca Ford and it came highly recommended. I was not disappointed as Matt had the proper professionalism and customer service attitude. I was sold. I was very happy to be in a comfortable service lounge and and received a detailed run down of a comprehensive vehicle check up. I trust my future visits will be just as satisfying.

Irishprin2131

Jul 5, 2016

Great service as always. Scheduled my appointment the same week I callers for one. Dropped my car off early in the morning and it was done by 1030.

Mike

Jul 1, 2016

It was good to see your still servicing larger Ford Trucks after your move from Hartford.Great service.. Warranty was honored after previous issue still had to be resolved.

Jimmy

Jul 1, 2016

Very happy! My service light came on and sensors needed to be replaced and they did it in 1 day! Great job! I always shop for all my trucks at Tasca.

Cls627

Jun 26, 2016

I was in and out of the dealership in a timely fashion. The employees were great and kept me apprised of the status of my service

waldo

Jun 25, 2016

great body shop and works. mike is a create body man he does great work and knows his job and does it well great body shop

Pat Malarney

Jun 25, 2016

It was a wonderful experience. Timely and professionally done. Jason explained what was done and what will be needed at the next service. It was ready when they said it would be done.

Mac814

Jun 25, 2016

As always, I received excellent service. The staff were professional and courteous. They were respectable of my time and provided wonderful feedback on the service provided.

beans 2

Jun 22, 2016

The SALESMEN was five stars . I WAS PROMISED A SET OF MATS AND IT WAS A JERK AROUND CONTEST FINALY PARTS ORDED THEM BUT WHEN I CAME HOME THEY GAVE ME MATS FOR A 2015 F-150 AND I HAVE A 2010 SUPPER CAB AND THEY DONT FIT " AFTER SPENDDING THE MONEY ON THE VEACLE I EXPECTED BETTER SERVICE . I WORKED AT A FORD DEALERSHIP IN MERIDEN AND MY UNCLE WAS USED CAR AND BODYSHOP MANIGER AND ALWAYS TOUGHT ME THAT PRIDE IN YOUR WORKMENSHIP NO MATTER ON A USED CAR OR NEW IT SHOULD LOOK THE BEST IT CAN.I KNOW THEY ARE MOSTLEY NEW BUT THIS IS HOW THEY WILL LEAR TO DO BETTER.

CA

Jun 22, 2016

Staff was helpful and persistent in our search for the vehicle we were looking for where other dealers failed or would not follow up with our inquiries.

JonS

Jun 18, 2016

100% Satisfied good service excellent people on the desk . Fixed right the first time. Store looks great revamped would recommend the dealership to friends and family

boog204

Jun 14, 2016

I've been using Morande/Tasca for years. The quality of service has definitely gone down. My wife and I have bought three cars from them and they had been our primary service techs. After a string of mishaps (battery installed incorrectly, a/c disconnected, long waits despite appointments, a thrice botched gas tank recall, and unauthorized work that required the dealerships compensation), my wife has sworn off them but I decided to give them one more chance. I made a service appointment for 3 pm and was basically told (at 2:30) that they wouldn't have time to do the work I requested. Perhaps this is true, but why does the online system allow you to make that appointment then? I understood and was told that that they could at least do my oil change that day. Well, when I left the dealership my car was not touched. The next day, I called for a status update and had to call 4 times before someone in the service department actually picked up. Everyone there is very nice, but there seems to be some miscommunication or a disconnect somewhere. After that fourth call I turned to my wife and said, "I'm done, too." It's really too bad as they are extremely convenient and my wife and I are both lifelong Ford owners in a family of Ford owners and former employees. Monaco, here we come!

dlr

Jun 12, 2016

The service staff was professional and friendly. I asked for an estimate on time and it was almost exact (at 2hr 17min/the estimate was 2.5hr). The redecorated lounge is very comfy and easy to pass the the time in. I would prefer something other than coffee as a beverage, but admit I didn't ask if there were other options.My one concern was the lack of respect for the handicapped parking spot, though it is clearly marked for handicapped usage only. Service personnel used it just like the rest of the spaces, for parking vehicles whose service was pending or complete.Lastly, the first time I brought my Escape in for service, I was told all service visits include a car wash. This was the second time in a row my little SUV came home dirty.

Vesnita

Jun 11, 2016

We were well taken care of. The process was easy. The salesman listened to us and pointed us to the perfect vehicle for us. It was a pleasure doing business with Tasca!

Fleetman1

Jun 10, 2016

Always reliable technicians Dave Noto & Nick at the Webster Square location. They are always prompt in picking up the trucks that need service and inspections.

Robert Vumback

Jun 10, 2016

Got my truck two weeks later got a flat brought it right toford they fixed it right away. I thought it should have been a road hazard and under warranty but it wasn't. But they did a great job and they're very nice people.

Dbunting25

Jun 9, 2016

The staff was unlike I have ever experienced. Excellent, we'll knowledge, polite, Brendalie Rivera has made a dedicated customer for life. You have a great team, please take good care of them. Best ever.

Adjuster/Appraiser, salazarw63

Jun 8, 2016

The service was professional. The personnel were polite and courteous. The work was performed in a timely manner. I have dealt with the service department before and they made the experience as pleasant as before.

Manny0302

Jun 8, 2016

I want to personally commend Matt for his attentive service; he clearly understood the issues and was able to manage prompt, friendly and courteous service...

Biggy

Jun 6, 2016

The team was very professional and kept me in the loop the entire time my vehicle was there. I would go back for additional service if need be

Maria123

Jun 1, 2016

After an initial bad experience with this dealership, they went above and beyond in customer satisfaction to get me back and they succeeded above and beyond my expectations

Hard G's

May 31, 2016

I found this truck online. It satisfied my three biggest requirements, price, age and type. Marin was super helpful with taking me through the process of buying this vehicle. I couldn't be happier!

Nedjoika

May 24, 2016

Service was great,matt was helpful and very friendly ,also explain maintenance plan coverage,would always come for sevice if i continued getting that kind of treatment

Jim

May 17, 2016

I ran into heavy traffic on my way to pick up my car. I called to say that I might be a few minutes late and was told not to worry, that Matt would stay until my wife drove me to the dealership!

Ford Escape purchaser

May 15, 2016

Treated well, pleasant people, nice cars, good website, nice experience, would recommend the dealership to others. Tasca Ford is a good place to buy a car.

Donna

May 10, 2016

Tom Miele is extraordinary! Very responsive, considerate and organized. Auto body work was perfect, On time appointment, no waiting. Tom arranged rental car pickup/return. No surprises here.

ddwyer

May 9, 2016

Bad - had to bring vehicle back due to brakes over heating on new Transit van after shop had just repaired. Brendalie was a great help got the vehicle towed back to the service center.

Ralph

May 5, 2016

Very happy with our used car buying experience with this dealership. Our salesman, Adrian, was excellent, going out of his way to answer our questions. All the employees were very professional. The 90 day coverage on the vehicle they offer is great. Gave four stars instead of five due to the very low amount given for the trade in.

F150 Trucker

May 5, 2016

The staff was quick, courteous, knowledgeable and professional. The facilities are clean and well maintained. I prefer to call ahead to make an appointment and they can usually accommodate my vehicle repairs at my convenience.

GaryM

May 5, 2016

Jason was polite and informative. I was pleased that the new battery was rated for long life with a generous warranty. I'm glad I came back to the dealer I bought the car from. They were excellent when I bought the car, too.

Jtatdt

May 2, 2016

Ms Conroy offered to pick the vehicle up and use a demo for the day. I thought that was really Special customer service . The service dept. was helpful and professional

scoop

May 1, 2016

I gave 5 stars because everything went as expected and the car was finished in 45 minutes. Also, the customer lounge was very clean and comfortable and coffee was available.

orion

Apr 30, 2016

the job was done in an reasonable amount of time and the price was fair.the waiting area was nice and clean.also great coffee machine!

Bruce W

Apr 30, 2016

People are very friendly and knowledgeable. Always a good service experience here. They explain what was done and anything else they will inform you before doing any of the work.

Cyndi Goode

Apr 22, 2016

The staff was very attentive and friendly. Service was quick and the waiting area very comfortable. Clean environment. Great job guys!! Thank you so much!!

Fordowner

Apr 18, 2016

I can get every thing done at the same time. I do not need to make separate appointments and waste time any where else.done.

Dan

Apr 17, 2016

Jen Robey was Great. She helped us get the perfect vehicle and answered all our questions about it even after we purchased the vehicle. I will definitely come back again.

BarbB

Apr 15, 2016

Coming to Tasca is always a satisfying experience. I love the updated and very comfortable waiting room, where I enjoy waiting while my car is being serviced. And since I have to walk with a cane, I appreciated the thoughtful touches like driving my car right to the exit door.

McFoster

Apr 11, 2016

Extremely friendly & helpful. Brought my car in to be serviced. All my service needs were met beyond expectation. I would highly recommend this dealership. Very helpful staff

Patia1

Apr 8, 2016

Quick service, great communication. So glad I purchased the five year warranty because the problem my car is having seems to be chronic. Thank you for making the visit quick and informative and thank you for having the parts in stock!!!

Joe Leone

Apr 7, 2016

The 3yr. warranty on my 2013 vehicle was ending shortly so getting a free alignment check was high on the list for maintaining my Ford. Unfortunately for me, the alignment was off, so Tasca gave me a $25 discount on-the-spot for the service which they did right away.Experienced Drivers know through vehicle feedback, when the alignment is off, as the last time I drove on the highway the car was not tracking properly(pulling) around a high speed curve. I just needed it to be checked and verified which it was.Tasca is an outfit that doesn't beat around the bush and neither do they try to sell you something you don't need. My experience with Tasca Service is that they are extremely knowledgeable, competent,and honest, which is a rarity in car dealerships these days. I recommend them Highly!

Joel Zimmerman

Apr 5, 2016

Excellent service with friendly and helpful individuals. Jason has been very helpful and doing a great job handling our fleet account. Keep on keeping on.

Bobwirth

Apr 5, 2016

Quick service, I was in and out in 20 minutes. Friendly staff. I was greeted and taken care of in very quick fashion. Thank you!

Bimatwork

Apr 2, 2016

When you first walk in you are greeted with a friendly welcome. Very fast service, comfortable waiting room. Never had a bad day at Tasca Ford.

Carguy

Mar 31, 2016

I bought a used SUV from TASCA and just about everything has gone wrong with it since it left the lot. However, the 3 month bumper to bumper no deductible warranty has been a huge savior. They have put thousands of dollars into the truck. It has been a pain going back and forth for fixes, but thank god I didn't buy the car from a place that did not stand by the sale. I guess one could argue they could have checked the car out a lot better before putting it for sale, but the fact that they want to ultimately deliver a functioning car and make a happy customer puts my trust in them. Ashley in service had been top notch all the way.

pegport

Mar 31, 2016

Dropped the car off for 20,000 mile check up. Was pleasantly surprised to get a phone call that all was completed only an hour later. Only thing I am disappointed with is that the service advisors are never the same people, What's with that? It is kind of concerning.

Caron

Mar 29, 2016

This is my second vehicle purchase at Tasca. Edgardo came outside on the lot and showed me the Edges and told me all about them. He was knowledgable and followed through with the sale from beginning to end and after. Highly recommended.

Laxhatrick22

Mar 28, 2016

We use tasca for our company vehicles they are able to fit is in regularly and schedule last minute appointments. We love their work and service!

Sandyz9

Mar 26, 2016

I thought I would have spend more time there than I did. The staff is pleasant and very accommodating! A good place to have your vehicle serviced!

Harvard1977

Mar 25, 2016

Don found a Ford coupon I was entitled to for $750.00. He made the deal simple and efficient the way I like to do business.

Fred

Mar 20, 2016

Took care of my recall work within the window I requested Car was ready even earlier than expectedOnly thing I am not happy about ( and this is not Tasca Fords fault) is 2 recalls on my car already

Thundernut

Mar 19, 2016

To start with Nate was excellent on the phone as well as at the dealership my Mustang was done as promised quickly and correct all people at dealership excellent

the big one 350

Mar 17, 2016

Visit to Tasca Ford to have 2013 Ford 350 oil & filter etc.,Service Rep. was polite . Took my verbal instruction, answer any question I had promptly & easy to understand.Time frame for service performed was as given to me was completed as given to me. Will continue to have vehicle serviced at Tasca Ford. Thank You J.N. Rich

BUBBA1

Mar 16, 2016

This service recall was performed in a very timely manor with no issues. There was also a Multi Point Inspection without asking which was very thoughtful to do.

Joel Zimmerman

Mar 16, 2016

Jon the Service Manager, Ashley Service Advisor, and Jennifer HR are fantastic to deal with. They are very attentive to our needs and have our vehicles serviced in a timely fashion. I recommend this location for all your service needs.

Kaivus

Mar 15, 2016

Adrian and the crew at Tasca performed well above the average during our visit. They far exceeded our expectations! Thank you for your excellent efforts!

Mustang2016

Mar 14, 2016

When we arrived for our appointment, our salesman (Marin) was still tied up with other customers, so Edgar stepped in and took over seamlessly. He took us on the test drive and helped us build the Mustang Convertible that we wanted to order. When Marin finished with his customers, he took the time to take us to the back of the lot to see the color we were planning to pick on an Explorer so that we could be sure that we liked it. Great overall experience.

UnhappyCustomer5.0

Mar 14, 2016

I went to Tesca Ford in Berlin, CT to purchase or lease a new mustang yesterday, (Sunday, Mar. 13, 2016). I looked at a few outside before a saleswoman came out to ask if I have any questions. I told her I have had three mustangs and I'm considering buying or leasing the 2016 model, either the ecoboost or the GT. I asked to drive both cars to compare them and asked her if we could run numbers on leasing vs. buying. She told me they don't like to let people drive the Mustangs because buyers want low mileage cars, so unless I'm planning to buy a car she can't let me test drive it. I explained that the few on the lot weren't the exact options I am looking for and said "I can't agree to buy a car I've never driven." I still want to drive both cars. She suggested I order one with those options and wait 12-16 weeks. She brings me inside and I sit down at her desk when she goes to the sales manager and asks him if we can take the mustang for a drive. She came back and said "unfortunately there are only two of us [salespeople] here today so I can't let you drive the Mustangs. WHAT?! I was showing serious interest! I asked her if there is another local Ford dealership and she had no answer, at which point I said "way to lose a sale" and walked out, completely unsatisfied, offended, and angry. I went to the next closest ford dealership 20 minutes away and they treated me with respect, let me test drive, and earned my business. Tesca management and sales should be ashamed. I hope they don't treat all their customers this way. I will be spreading the word about how bad my experience was. Thanks for wasting my time.

Toots

Feb 26, 2016

Jen Robey asked what was I looking for in a new car. We asked and answered many many questions. She looked on her computer to find what I wanted. I checked out two cars and did a test run on one of them. It was just what I needed and said that is the one. She then proceeded to explain all of the equipment on the dash board and repeated some of the items that I still had a questions about. It was a lot to remember. She said to call her any time to explain again if need be. She called me a couple days later to see if I liked my car.

Rdaley

Feb 25, 2016

Jen took my initial inquiry phone call on a snowy morning. When I arrived at the dealership she had already personally cleaned off the Explorer that I was interested in. After some discussion and looking at different options, I made a deal for that vehicle. Jen spent the time to explain all the details and services available at Tasca as well as completing the sale and delivering the car that day.

Tpis101

Feb 12, 2016

Purchased new f550 dump truck last week, Matt R was my salesman and he literally did absolutely nothing throughout the entire sale. He had no information on the vihicle, told us NOTHING about it, everything we had to find on our own. Now we have a truck that costed $83,000 before taxes&fees that has 400 miles and brakes that squeak terribly and doesn't run right (intermittent stalling & knocking noise) come to find out they won't service any fords over f350's there...bottom line it was an awful experience and this salesman is to young and inexperienced to be working there, as was said by two other employees that know him. Won't ever go back

Aval7410

Feb 11, 2016

Jon (service manager) made it his priority to fix the issues I had been encountering with my 07 Ford Mustang. He was very easy to talk to and did all he could to provide EXCELLENT service and 100% customer satisfaction. I'd recommend Tasca!

MarkL1130

Feb 1, 2016

Great Experience....I wish the salesman spent a little more time explaining some of the options available and explained the items purchased a little more.

Tina01

Feb 1, 2016

Thank you to Tasca for fitting me in for a service just a few hours before I left on a trip. They had me in and out quickly!

Builder

Jan 28, 2016

Saw a 2013 truck there late one afternoon , just what I was looking for .Went back the next morning , truck wasn't there. Went inside and was approached by Adsana Sayasith.I asked about the truck and he said he would check to see if it was sold. Turns out they used it to transportComputers to their Rhode Island location and it would be back in Berlin at 4:30 PM. I said OK And that I live5 minutes away. . I gave him my contact info and he said he would call when the truck arrived and that he wasThere till 8:00 PM. At 7:00PM I still had not been called so I called his Cell Phone ( he have me his card with the # ) and I left a voice mail wondering what happened to the truck and to call me back. That evening and the this morning No Call back. So at 10:00 this morning I drove to Crowley Ford in Plainville and was greeted byA wonderful lady that introduced me to a great salesmen named Tony. I saw a similar 2013 truck so Tony brought Out the key and showed me.. The sales manager came out and was very pleasant along with Tony.Needless to say I wrote them a check and I Will be picking up my truck,tomorrow morning. That's the wayYou do business. I'm still waiting for a return call from Adsana at Tasca Ford

Lvwhite21

Jan 23, 2016

Jen was extremely helpful. The receptionist on duty even assisted in helping find my car as I waited. The financing team was very accommodating and considerate.

ybl84f1

Jan 22, 2016

After a few months of looking for a very specific used vehicle using Internet search tools I had a "hit" on a car at Tasca. The salesman was extremely helpful in taking the time and reviewing my needs and matching that to the vehicle. The price was slightly better than KBB, and I pleasantly received more for my trade in than expected. They offered me a competitively priced (I shopped around online) Ford warranty plan, and the transaction overall was very smooth. The car was everything they (and Carfax) presented it to be and I was extremely satisfied driving off the lot.I'm an technologist and Internet shopper, so I'm put off by many sleezy car dealers that are still living in the 70's, but Tasca is a dealership I consider understands that the world has changed and has evolved accordingly by embracing things like shopping online and Carfax reports.

carguy2016

Dec 30, 2015

All of the service advisors were extremely helpful, everybody had smiles on their faces which made my experience from a negative one to a positive one. I would recommend tasca again to anyone

Codan69

Dec 30, 2015

Rachel was great no hassle everything went so smooth it could not believe it .I would recommend Rachel to anyone who's looking for a car . It was a Christmas present for my wife and I found out it would be very hard to hide it . HaHa Thanks Rachel

KelleyG828

Nov 2, 2015

Lianne was amazing. She found the car I wanted and fit me the best deal possible. I would recommend her and Tasca again and again.

cars123

Oct 16, 2015

Came in to look at new F-150's, just starting my shopping experience (it takes me a while). Dealership was busy, but Kevin took the time to walk me through the truck, tell me about the product and the current incentives available. No pressure, just a great attitude to help me in making a decision. I'll be buying in the next few months, and am leaning towards the f-150. If you go, ask for Kevin. He's not your typical sleezy car salesman.

stutz620

Sep 18, 2015

My car broke completely so i was in need of a new car fast! My sales person Kevin was great he went through many of the cars for me explaining about them what has what and so on! We ended up picking a used 2012 Honda Accord! We were a little worried since we've been trying to repair our credit that we'd actually get approved! But we did he was great when we were signing all the paper work making sure to explain everything for us since it was my first time buying a car! Even when Kevin wasn't there Jen was happy to help us making sure the car got cleaned and was ready for us the next day since I needed a car quickly! Everyone there were great and friendly! Even after I purchased my car John came out to make sure he thanked us for his service! They just have great customer service and when my husbands jeep finally goes we will be back at tasca ford!

shopper

Aug 31, 2015

The service check-in person was very helpful and friendly, and she did follow-up as she told me she would. Great friendly service, and my service check in person was very helpful and she did follow-up with me the next day as she told me she would.

Bluebird

Aug 29, 2015

We went to Tasca to see a 2016 Fusion that another dealer offered to us, We had located this vehicle online, We were greeted by a friendly non pushy sales person, Lianne Conroy, She spent time with us showing us various vehicles we were interested in, The price offered and the dealings with others to get to the price was tremendous, We like this new way of buying cars,

Pasieka

Aug 24, 2015

Jay and Jeffery were great to work with. We were treated with courtesy and respect. If you visit Tasca, we highly recommend that you ask to work with them, by name.

GaryM

Aug 21, 2015

I purchased my used 2012 Ford Fusion from Tasca Ford in Berlin, CT in January of 2015. It was the easiest and most enjoyable car purchase I have ever made. When I brought it to the service department for the first time in August for a recall repair and an oil change, everything went smoothly.

kenny237

Aug 21, 2015

Everyone was great and the service was fast. Jenifer told me that I could get right in and they took the car and finished in about 20 minutes!

The Lone Ranger

Aug 15, 2015

Every part of the trip was pleasant. It took less time than I thought it would. No cost was involved, and I enjoyed coffee while the repairs were being made. The Staff appeared cheerful

Hamel

Aug 14, 2015

The people at Tasca Ford both in Berlin Ct and the Seakonk MA store were very helpful. All seemed to go out of their way to help make my car purchase go smoothly. I have already recommended this company to at least 2 friends.

Anniedog

Aug 13, 2015

I have been here twice in connection with recalls. Everybody has been very nice and informative. This last visit I received a check list on my car which was completely correct. I knew from my normal repair shop that I need front brakes and tires and that was what my report said. I really appreciated this honest report with no other add ons.

MustangGTCS

Aug 12, 2015

My visit was just for a required emissions test. I have used this dealership previously for other service work, and I bought a car from this dealership under the previous ownership. I have always had good experiences at this dealership. I will only buy Ford vehicles in the future, and this will be the first dealership I visit due to the convenience of the location.

GeHallis

Aug 8, 2015

Please ensure that service people turn off AC and radio after they have serviced car. When I turned on the car the radio and AC were blasting.

kbellamo

Aug 8, 2015

got a service appointment right away. people were professional and friendly. Waited for car while being serviced and card was ready in about 45 minutes.

Dorothy

Aug 7, 2015

Everyone was friendly, polite and did not apply pressure. I took the time I needed to make a decision and then decided that this was the time to buy a car. I am very pleased.

Phil C

Jun 1, 2015

I literally just walked out of the Tasca Ford dealership in Berlin which is something I have never done. After test driving a 2014 leftover F150 I did the usual wait at the salesman's desk while he reviewed how to structure a deal with his manager. After 25 minutes he came back with a financing plan telling me that was the best deal for me. At the outset I clearly expressed that I was not interested in financing. I wanted to know the cost of the vehicle after dearler and the x-plan discount I am qualified for. They would not share those numbers. They also offered me $5000 for my trade which KBB values at $12400 stating there was a milegae discrepency with the carfax report. On the way home I stopped at another dealer who ran the carfax and received a clean report. These guys are not transparent and I suspect that they were not truthful about this carfax issue to try and reduce the trade value.

Joel Rissinger

May 25, 2015

Loved working with Dennis and the Business Manager. Great job guys! My wife loves her new car! We appreciated the fact that even though we decided to go to a used Honda and you're a Ford dealer, you took excellent care of us and found us exactly what we needed.

Kim

Apr 14, 2015

I made an appointment to see if someone could help me locate a noise coming from my 2012 Ford Escape dashboard that was driving me CRAZY. I asked if one of the service individuals could take a drive with me so I could point out the noise. Mike (I think) was GREAT, he took the time to drive around with me, ordered me a new part for the dash and sent me on my way. One very happy customer!!!Kim

Tom

Mar 28, 2015

Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim

starwarcltr

Feb 23, 2015

I had an amazing purchase experience. Dennis is very knowledgeable and was very receptive to all my questions. This was important to me because not only was I getting my first Hybrid, it was my first car other than a Camry in 26 years. The test drive was great and I went back a few weeks after to make the purchase. The Fusion Hybrid Energi is so much more advanced than my old car. It was great having someone know so much about the car. The finance personnel were also great and even pushed off lunch to get my paperwork done. I got a tour of the facility which I thought was very nice. I went in on a Friday. The car I wanted was at their other dealer in Cranston, RI. They picked it up the next day and was delivered to me on Monday. I am thrilled with my experience.

mikejd1

Feb 7, 2015

I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept was extremely busy. I dealt with Brian who was extremely professional, courteous, and friendly. He explained every step in the service process. Tasca Ford is lucky to have him! I look forward to returning to Tasca Ford for my future service needs as they make you feel right at home.

FloridaMan1

Feb 1, 2015

I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to about rental cars. They said they offered rentals which turns out wasn't true. They accused me of damaging my brand new car and would not cover under warranty. They lied to my insurance company making false accusations, even my insurance company told me how preposterous there explanation of the damage was. They "misplaced" parts and made me wait longer until they received the new parts. Their service timer is relatively slow taking them three days to receive OEM Ford parts. Absolutely awful and I will do everything I can stop people from ever dealing with their service department. There is no worse feeling than feeling like your being taken advantage of and lied to so they can make more money because that is what happened to me.

Darcee10

Jan 11, 2015

Jay Rosado made my car buying experience very easy. He was the ultimate professional and I would highly recommend him as a sales consultant. My vehicle was brought down from Mass and he worked hard to help me seal the deal. It was a very emotional experience letting go of my 13 yr old SUV and purchasing a new one but Jay made me feel comfortable with the process. Had a little problem with the business office but overall, great experience!

PUP

Nov 22, 2014

Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the manager who was absolutely excellent to deal with. Very professional and considerate. Larry Procopio became our sales consultant after he stepped forward to arrange for us to see a vehicle that was supposed to be ready for us to view but wasn't ready when we arrived. In no time he had the vehicle up front for us to view. He was very patient and let us take our time to take the vehicle for a test drive and check out the the computer system. He was not pushy and made us very comfortable, and was very knowledgeable with today's technology. We were able to contact Larry even on his day off to discuss concerns about picking up the vehicle.The day we picked up the vehicle we had to sign all the registration and financial paperwork. We met with Joe Sherrell who seamlessly put together all our paperwork and made our purchase a pleasure. He was a very intelligent, personable and organized financial adviser. Based on our experience and dealings with these individuals, we could honestly say that we would recommend Tasca to friends and family.

Tyroneb1

Nov 1, 2014

I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a great salesperson. There was no pressure to purchase a car, yet I felt like Jim was helping me make a long term decision. I am definitely going to send more business your way.

ah91

Nov 1, 2014

My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be around. I couldn't ask for a better sales guy!!! Also, when I needed service done to my vehicle, the experience was a breeze from setting the appointment to getting the service that I needed done. The service guy by the name of Brian was very friendly, helpful, and had a good sense of humor. The owner was helpful in regards to my experience as well. Overall, I had a great experience at Tasca Ford and I would like to say enclosing that Jim and Brian went above and beyond, two great guys!!! Also, I would like to add that my experience with Tasca Ford is better then the experience that I had with Honda of Groton, CT.

kta172

Oct 20, 2014

Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in the finance office explained the paperwork and options thoroughly and we were able to get through the process very efficiently. I would definitely return to work with Jim and Tasca Ford and would highly recommend them and the dealership to my family and friends.

Peyton4000

Oct 14, 2014

This is a quick review of my visit to the Berlin ct tasca ford. The car shown on the website for Berlin turns out is located in Rhode Island, which should in my opinion be told on the website. So a similar vehicle was on the showroom floor, which, of course can't be test driven. I asked about the 2000 rebate shown on the website and was told I needed to start the buy process to find out if I am eligible. My trade in was then evaluated by, I guess, the financial guy. After which I was offered ~26000 on a 44900 dollar four month old vehicle with 6400 miles on it. I asked for my vehicle keys back and left. Do not go to this dealership, much much better ford dealers in the surrounding area that won't take you for a fool. I was not told anyone's name from the dealership so I just checked off someone below.

DontGoThereAnymore

Sep 21, 2014

Don't know where to start. I dropped the car off on a wednesday night with the hope of getting it back by Saturday. Things started off good. Was told to rent a car and rental fee would be taken off car. So monday came and car was not done. Got a call Monday night at 5pm telling me not ready, hopefully Tuesday. Now I have to scramble to get to work at 4am. Tuesday came and went. Got a call wednesday night , 5pm, saying car not ready hopefully Thursday. Again I have to scramble to get to work at 4am. Pattern went on all week. Friday night came and was told I would get a call Saturday to let me know whats going on. Never Happened. Stranded again. Different issues with car. Always something. Brought car to Ford because I thought Ford could fix a Ford. Monday came and I was told car would be ready "realistically" on Wednesday, and that I would get a call on Tuesday. Never got one until I had to call at quitting time. Finally got car 2 weeks later and had to pay for a car that wasn't even fixed. I understand cars are cars and you run into problem but the customer service part of it was HORRIBLE. Everyday left scrambling to find a waty to work because of no calls till to late.

Buddy311

Aug 8, 2014

Peter Zaniewski & Rick Miller treated me so well I feel like buying another truck from them two guys, To me these 2 guys make this dealership a 5 star rating !!

klimette

Aug 6, 2014

We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 years now. When the dealership was sold, I was very concerned as we buy tires, brakes, oil changes, general maintenance reglarly scheduled through Bill! He is the only reason we have not gone elsewhere. He is very knowledgeable about all cars, parts, et. He is trust worthy, and a man of honor, courteous, and a great human being! We would not trust our vehicles to any one but Bill!

Spencla

Jul 18, 2014

I liked the no pressure sales approach. Pete was great to work with. He was knowledgeable and a big help with the many questions I had.

tcflem

Jul 12, 2014

No matter what question I would come up, they did a great job to find me an answer. Lawrence, Rick, Allen worked hard on the car seat issue. Thanks

kbellamo

Jul 9, 2014

Had a great experience at Tasca. Our salesman, Dennis Asfalg was very helpful. He is very friendly, knowledgable, and best yet not pushy at all.

tammy.lovelytamaren2

Jul 6, 2014

They helped us pick .ut the car we were looking for and went out there way for us to deliver it us.

Ronnieracer

Jul 1, 2014

We were interested in the new 2015 mustang. We went in and Dennis helped us out. We ended up purchasing the vehicle. He was very helpful, and made sure to get us just what we were looking for. It was a pleasant experience, and we are looking forward to the day our new car arrives! Thank you!

tim Kelliher

Jun 28, 2014

Staff were very helpful starting with providing information test driving loan opportunities and service center. I was not pushed and felt that customer does get respect and answers I was provided with. I am very satisfied and do recommend anyone I know to purchase from this class act dealership.

Alastairc

Jun 27, 2014

Just wanted to let everyone know what a pleasure it was to buy a 2014 Ford Explorer Sport from Tasca Ford in Berlin Connecticut. My Sales Person was Lianne Conroy who answered all our question and couldn't do enough to help us. We picked up the car yesterday and dealt with Danny Pavano on the business end. He was very kind and helpful. Just can't say enough about Tasca Ford.

dkall

Jun 21, 2014

Alex was very helpful. He worked with me to find a car within our budget. Danny was very knowledgeable with the financing options. Rick spoke with my wife and I to make sure there was nothing the dealership couldn't have done better. Overall, an excellent experience. PS. It's Danny Pavao.

JH6122014

Jun 13, 2014

Had looked at used Focus's here before, just never clicked with one or the sales person till I met Pete. From the moment I met him on the lot, he had a lets get you the right car mentality, not pushy at all. He took his time, answered all my questions and was never in a hurry to close the deal, which I do not like. The funny thing is, he made me feel so comfortable that I actually did something I had never done before, bought the car the same day. I would highly recommend him to anyone who hates the, lets sign the deal mentality of sales people. Danny in finance was also polite and helpful.

tonyfranc

Jun 5, 2014

171,000 miles and 17 years old, they treated my Lincoln like it was new! Solved a problem no one else could figure out. I was impressed!!!!A+ and Ten stars to Lenny and Brian!!!

kahallis

May 26, 2014

Dennis provided excellent customer service. He was very friendly, patient and knowledgeable. He worked with us for several hours to find the best affordable used car with low mileage.

doggydaddy

May 19, 2014

I bought a used car from George Rodriguez back in September.He made the buying process very easy quick and painless .I would recommend this dealership -and George to anyone looking for a new or used vehicle

rothweth

May 19, 2014

I was treated very well from beginning to end of my experience at Tasca Ford in Berlin. Everything was done that they said they would do and was done well. They were friendly, professional and capable. I bought a new Ford Fusion.

Chrisangelo85

May 15, 2014

I was lucky enough to stumble upon Tasca, and I must say I'm just thrilled by the staff. I received full assistance from car salesman Carlos Rodriguez, guiding me from start to end on everything, I already made the decision of buying my next car here. And I highly recommend the dealership!

carty

May 7, 2014

I drive Fords. A 92' F-150 Custom, an 02' F-150 Supercrew, and yesterday I climbed into my third Ford truck, a 2013 F-150 Supercrew. The trucks have come a long way in a relatively short time, each a bigger and better improvement than its predecessor. Ford is progressive that way. Maybe that's why the F-150 is the number one selling truck out there! That same progressiveness is also found in the several Ford dealerships I have visited in the last twenty or so years. Each time I have purchased a truck has been a better experience than the previous. And the best purchase, trade-in, customer service, value and overall confidence that I have found came yesterday at Tasca Ford of Berlin, CT. The dealership, though relatively new to the area, is very well known throughout New England. And if Tasca becomes the number one selling Ford dealership in Connecticut it will have Rick Miller and Luis Sanchez to thank for the accolades!! I met with Rick to discuss trading in my 2002 Supercrew and he could not have been more reasonable, responsive and realistic. He understood exactly what I was looking for in the new truck. A new 2013 that is. He did not attempt to push anything other than making the best deal, with the most rebates, and BEST offer on my 02' trade with 123,000 miles. Both Rick and Luis did what it took to make this purchase the best experience yet. They were easy to reach and quick to respond with straight answers to all of my questions. If they did not know the answer, they found it, and got back to me fast! The service I received between these two was nothing short of outstanding. I do not buy vehicles often. And I never post anything on line. But great work and "say what you mean" salesmanship like this should be recognized. If you are looking to upgrade your overall car buying experience and do not have time to jump through hoops while doing it, go see Rick and Luis at Tasca Ford in Berlin, CT.

tjbear52

May 5, 2014

Excellent Dealership Employees were friendly and professional Worked with me until I wassatisfied with the deal Obtained the vehicle and delivered in a timely manner Would recommenddealer

PIASCIK

Feb 9, 2013

I bought a 2013 Ford Escape from Morande Ford in Berlin. George Rodriguez was my salesman. He took a genuine interest in getting to know me, my situation and what my needs were. I found him to be as knowledgeable as he was helpful and I felt confident throughout the entire car buying process. Danny thoroughly explained all of my costs and my financing options. The service department there is also impressive and I look forward to a continued relationship with Morande Ford.

pricechecker

Nov 16, 2010

You must first know that I bought my car at another dealership becuase I live in Hamden CT, I plan to move 20 minutes south, and Morande Ford is 20 minutes north of here. This was the only reason I bought my car elsewhere.I weeded out dealers by getting quotes online. Jack Fino beat the competition by $2000. I then called him and found him to be respectful, willing to answer my questions over the phone, and most importantly he did not try to pressure me with BS that I had to go to the dealership to get a better deal. Most other places/salesmen do not operate this way.This triggered my visit to Morande Ford. I wanted to see if Jack was the real deal, and he was. He answered my questions striaightfowardly, he took me on a test drive and sat in the back quietly and limited himself to answering my questions. Other salesmen tend to go on and on about how great the car is and how bad their competitors are. I actually bad mouthed one of Jack's competitors but he said he could not comment because that is not how he works.I would highly recommend working with Jack Fino at Morande Ford. I regret not being able to make my purchase there, but I hope this review helps Jack earn new customers that I know he will treat with honesty and respect. This type of professionalism can not be faked. Tell Jack that Ruben sent you. Sincerely,Ruben M.