Used Cars for Sale at Team Ford Lincoln in Las Vegas, NV

Gary

Nov 17, 2016

Great customer service staff was very helpful and the service was fast I would recommend this deers hip to all my family and friends

Michael

Nov 17, 2016

friendly and no pressure by sales team. especially Mark Wilson, very caring and understanding of our needs, from first day we met all the way to closing.

Donald

Nov 17, 2016

No hassle. Great price. Very knowledgeable staff bent over backwards from start to finish to ensure we got the best offer possible.

James

Nov 17, 2016

Salesman Robert Edmonds was extremely helpful and educated in your products, helped me make a great purchase. Worked closely on what I wanted and matched me with the right vehicle. very pleased with his professionalism. will be back for my next vehicle and look forward to having him help me in future.

Lea

Nov 17, 2016

Everyone is so helpful, Dan especially. He treated me like family and took care of everything. I would encourage all to check them out next time you need car!

Randall

Nov 17, 2016

Scott, Mario, Allen all comprised a very effective team of sales and Finance.The new truck buy in execution at late night on Tuesday the 14th was very well done.The excessive post-production/-build waiting period could have been tracked and reported to the customer in a more real-time manner.Thanks!

Harry

Nov 16, 2016

Leasing process was a smooth and quick, great service!!!Leasing process was a smooth and quick, great service!!!Leasing process was a smooth and quick, great service!!!

Lynn

Nov 16, 2016

The most important was they fixed the problem in a timely manner which I appreciated very much. I explained that I have one car and needed to get home for my wife.

Leland

Nov 16, 2016

Service representative Augustine was and always has been great to deal with and very helpful. Have always had great service from date of buying my truck.

Apolinario

Nov 16, 2016

People are so nice they make sure that you are well taken cared of. I love the lobby lounge it's clean and relaxing you can watch television while having coffee or something.

Christian

Nov 16, 2016

Friendly staff, simple paperwork, 80's muzak, easy access, informative, efficient, effective, knowledgeable, appropriate use of staff, high quality...what more can you say.

Danette

Nov 15, 2016

Service manager Dan was able to get my MKX serviced and out quickly. Enjoyable, comfortable show room in which to wait. Everyone was kind.

James

Nov 15, 2016

Mr Luu was outstanding and took complete care to insure my every need was taken care of. He was ontime and to point in every respect. Please thank him for me.

Megan

Nov 15, 2016

I was treated fairly and honestly. I traded my 2013 Edge and got into a 2016 Edge that I love!

Robert

Nov 14, 2016

prompt, courteous and efficient right from the service writer strait through the work and pick up plus, plus, plus, plus, stop wasting my time

Debra

Nov 13, 2016

People were very friendly and knowledgeable and were not pushy. They were very helpful with every thing I needed. Thank you very much.

Christopher

Nov 12, 2016

Great honesty and service. My repairs were completed the same day with great attention to detail. Thank you Team Ford

Sheela Lynn

Nov 11, 2016

The sales rep responded to ay questions I had promptly and made the transition and buying process as smooth as possible.

Kenneth

Nov 11, 2016

My vehicle problem was quickly diagnosed and resolved. The service representative was professional, friendly and completely explained how my vehicle problem was resolved.

Dennis

Nov 11, 2016

The salespeople understood what I was looking for and worked to get it in a timely manner. The truck was ready when promised. I received call back the next day to make sure all questions where answered

Curtis

Nov 11, 2016

I had made an appointment at another dealership and after two days I was told they would not have it in for another 3 days. I took it to Team ford and they had it repaired and ready to go in 2 days. Fast and friendly service. They have earned my business.

Ronald

Nov 10, 2016

Regular maintenance check awesome customer service and prompt attention. Facilities include free wi fi.Thank you , would highly recommend this dealer to anyone

Zachariah

Nov 10, 2016

The employee's are always friendly and helpful. Very clean and nice dealership. The salesman I dealt with was very knowledgeable.

Steven

Nov 9, 2016

I have NEVER had such a wonderful experience buying a new vehicle. I want to thank Jose Arbulu for being so professional and REALLY caring about not just a sale but making sure my wife and I would be happy with our purchase. Once again, thank you Team Ford...

Stanley

Nov 9, 2016

The staff impressed me . All professional and looked professional . Kyle Gilbreaith was great as was his boss Doug . You were interested in selling a car to me and didn't insult my intelligence or try to steal my trade .

Carol

Nov 8, 2016

I was treated like a VIP. Dawn listened to my concerns regarding the back door safety latches and made sure that when my great-grandchild travels with me she will be safe in my back seat. I was offered coffee, etc. and shown where to wait and offered a shuttle home if I didn't want to wait. They kept me up-to-date on what they were doing with my vehicle and it was just a really nice experience.

John

Nov 8, 2016

The service personnel were fantastic the attention to detail and the way. Both Augestine and Samantha were awsome. I have never been treated better

Michael

Nov 8, 2016

Ali, Dennis and Rocky all took great care of me. Mario was also very professional. He has the roughest job, trying to upsell me at the end. It would be very easy to be offensive, but he was very nice and professional.

Fred

Nov 8, 2016

Greeted quickly and Augustine knew exactly what needed to be serviced. All service was handled immediately. Service Representative had current access of vehicle history & did not try to sell work not needed.

Bethany

Nov 4, 2016

Overall experience, customer service, and knowledgeable expertise. Augustin was extremely helpful and worked with the budget that my husband and I had in mind. Will definitely come again for our car

Integrity

Nov 3, 2016

Jose was a great sales rep. Felt comfotable and no hidden costs. I am very happy with my car and process.

Clifton

Nov 3, 2016

The Selection of vehicles. Showroom is very nice! Jesse and Jose worked great as a team. Helped me get the vehicle I wanted and I couldn't be happier

Christina

Nov 2, 2016

Always very courteous and quick. Explained everything to me. Would highly recommend their service department. I only bring my Fusion here for servicing.

Kevin

Nov 2, 2016

Quick and thorough service ...got our car in and out very quickly. No complaints.... and we got a car wash too . Overall very satisfied.

Zahra

Nov 1, 2016

Very professional sales staff: Gregg Bradshaw deserves more than an excellent rating. He has continued to stay in contact and give excellent service. I will definitely be purchasing other cars from this dealership. Five stars is not enough for the excellent service and communication given by Gregg and the Lease Manager.

Eric

Nov 1, 2016

Simple direct information and done as promised. I had shopped for similar oils at oil change stations and Team Ford was the best price for the semi synthetic blend recommended for my diesel truck.

Ronald

Nov 1, 2016

Samantha was very polite and assisted me in a professional manner. The lady at the payment window was very helpful when the charge was wrong and took the time to correct the error.

Rolando

Oct 31, 2016

Service advisor listened to my concern, asked me some questions and got my vehicle done... No Hassel, No fuss, No Muss. Got it done. Thank You very Much !!!!

Christopher

Oct 29, 2016

Great experience! This is the best dealership in Las Vegas to purchase a new or used vehicle. Great selection of vehicles and they have a comfortable customer lounge and even Starbucks coffee at the cafe! Two thumbs up!

James

Oct 29, 2016

As my service advisor noted, it only really involved four screws and a plug, but it was completed quickly and without hassle.

Felicia

Oct 28, 2016

Brandon in sales is easy to work with , he has patience, and responds well to requests and questions without the salesman attitude and pressure. The arcade kept my son company for 5 hours which was truly helpful. The dealership is a class act in all respects.

Joe

Oct 28, 2016

Samantha was very professional and was quick to resolve my issue in a timely manner. Samantha telephoned me as soon as my vehicle was ready for pickup.

Patricia

Oct 28, 2016

That I didn't have a long wait time for service. I was given a loaner to get around in while my car was being serviced.

Robert

Oct 27, 2016

Rick(sales) and Mario(finance) were both extremely friendly and knowledgeable. Rick has a good ear and understands a customer's needs which only comes from years of experience

Denise

Oct 27, 2016

We appreciate the friendly atmosphere and excellent customer service. Our service advisor (Dan) answered all of our questions and our vehicle was returned promptly and sparkling clean! Thank you!

Ashley

Oct 26, 2016

Dan in Service was a LIFE SAVER and I could not say enough wonderful things about him!!! Dan's customer service is on POINT! I will bring my vehicle back next time it needs help!

Shane

Oct 26, 2016

Professional, clean facility, excellant service, polite, informative, helpfull, kind, courteous, resourcefull, patient. I was well informed on all the details of the purchase.

Robert

Oct 26, 2016

It went well once I picked a vehicle. Jesse, Mario and Scott were great.Not a painful buying experience and did not feel like a hostage.

Shaun

Oct 24, 2016

YOU FOUND THE PROBLEM QUICKLYGregory Brown is number 1 in my book but he can only take it so far. For this problem FORD needs to step up if they want there TRUCKS and CUSTOMERS to be NUMBER #1.

Luis

Oct 23, 2016

My service advisor Luu was super friendly and helpful in resolving an issue I was having with my truck. He kept in contact with me throughout process.

Jesse

Oct 22, 2016

Ricky was great, and the e sign paperwork seemed to save a lot of time. Thanks Team Ford Las Vegas

Jeffrey

Oct 22, 2016

Overall customer svc is very good. The facility is well run and clean. I appreciate the care which they appear to give my care when in their hands.

Wayne

Oct 21, 2016

As usual great service and courteous staff. Vehicle service completed in a timely manner. 20 words is ridiculous, don't ya think.

Michael

Oct 21, 2016

Flexibility on time for getting me in on short notice. Service advisor Buck is always helpful and prompt in calling when approvals are needed or car is ready for pickup.

Gary

Oct 21, 2016

R J Singh was spectacular, as was Michael in the finance side.Facility was as always well maintained I will continue to support the dealership.

Rayola

Oct 20, 2016

Everyone was so helpful and the salesman answered all of my questions. If he did not know, he quickly found someone to help me. Everyone was friendly & polite & made you feel at home.

Dustin

Oct 20, 2016

I really liked that nobody swarmed around me that they have it a second and then Matt asked me if I need any help. I really appreciate all team fits did to get me in a new vehicle

Eric

Oct 20, 2016

Ed Greene was very helpful from the start this is my 4th vehicle and I will keep on coming back

Sarah

Oct 19, 2016

I'd been to several other places looking to buy a car, but I don't stay long if I feel like the sales people are rushing or pressuring me. I did not feel rushed or pressured to buy my car at Team Ford. The salesman made me feel relaxed about the whole car buying experience.

Jane

Oct 19, 2016

Everyone very friendly...genuinely seemed to care that I got taken care of. Augustine was awesome!! I did not have an appointment and service was still excellent

Mark

Oct 19, 2016

Each individual I dealt with was professional and courteous from start to finish. Herb Negron, Greg Bradshaw , and Bill Jenkins. Team Ford was very fair in price and negotiation , making the decision to purchase the vehicle I wanted, very easy. I was left very happy with my experience and got exactly what I wanted in a vehicle.

Erin

Oct 18, 2016

Their is no Service Department in Las Vegas like this one. Carla and Rachael are fantastic. I hope they never lose them.

Nancy

Oct 18, 2016

Easy and professional and fast from appointment call, to shuttle service, to service professional, to pick up. And a car wash to boot!!!

Christopher

Oct 18, 2016

Great service! Team Ford always takes great care of my car! I wouldn't go anywhere else for my purchase or service needs!

Cynthia

Oct 18, 2016

Rick Johnson was a great salesman! He listened to my needs, searched inventory to find exactly what I wanted, and never rushed or pressured me.

Robert

Oct 17, 2016

The staff was kind and friendly and it made the buying experience enjoyable. The facility was clean and everyone went out of their way to make you comfortable.

Harry

Oct 17, 2016

Can always depend on prompt courteous service from all folks involved. And I have been coming here a long time. There actions show sincerity.

Kurt

Oct 16, 2016

Everyone was very friendly, from the time we got out of our car to the time we drove off in our new car. They worked hard to find what we wanted.

Arleen

Oct 16, 2016

Very good. Also fixed the coolant message problem. Something wrong with the computer. I always have good service at team ford.

Burt

Oct 16, 2016

Quick and up front with requirements and checks. No surprise expense at pick-up. Very Friendly! I would recommend to a friend.

Kristopher

Oct 15, 2016

Friendly and quick they took care of my vehicle and informed me about the updates my system might need time from time.

Kerry

Oct 15, 2016

Fast service and no isues over the coverage or debate offer warranty issues. It would have been nice if they would have a lso fixed a recall notice that was issued against my vehicle at the same time. Door may swing open recall still not fixed

Harry

Oct 15, 2016

Salesperson let me drive the shopping process which ultimately resulted in a satisfying purchase; they followed up with excellent service

Shaun

Oct 13, 2016

The service writer took very good care of me and kept me informed of about everything during the service. She also handled all my questions in a professional and timely manner.

Sharyn

Oct 13, 2016

I pulled in, unexpectedly, and asked if someone could check out a bluetooth problem. Dan (service advisor) came out and explained that all the service techs had gone home, but that he would try to help me. He attempted to connect my bluetooth for several minutes. He then told me to come in any day when the service techs were there so I could be helped. I dropped in, again, and he came right out, and did the appropriate paperwork, bought me a cup of coffee. When the sync problem was remedied, he came over and checked it out thoroughly, so there was no question that all was well. Excellent service by this gentleman who is an asset to your dealership. I might also mention that every employee I came in contact with that day was extremely helpful and courteous! I came away quite pleased and told several friends. Thanks, Dan!

Talley

Oct 13, 2016

Augustine is very friendly, helpful, and had my vehicle back quicker than expected. I had a very positive experience which has not been the case in the past.

Shelley

Oct 12, 2016

Our service agent, Gregory, was very helpful and kept us informed throughout the entire process. The repairs were made in a timely manner.

Keith

Oct 12, 2016

As usual I was treated with respect and concern by my service agent, Richard Marovitz. He is such a good representative for your dealership. He took very good care of me and my Lincoln.

Brent

Oct 12, 2016

Efficient, Friendly & Courteous staff. Car was done ahead of time even though they were very busy on a Saturday.

Andrew

Oct 11, 2016

Most everything was done very timely. Initial quotes were close to estimates given when deciding what type of vehicle and price range I was looking at.

William

Oct 11, 2016

Best experience I have ever had when it comes to purchasing a vehicle, great service, friendly and very knowledgeable on there product.

Kelly

Oct 11, 2016

They know me and my tight time fram and get me in and out in a timely maner and friendly people

Abdel

Oct 11, 2016

The service advisor was very friendly and polite. The tech did a very good work on my truck. I recommend Team Ford Lincoln

Bernice

Oct 8, 2016

Samantha greeted me and gave me the best customer service that I have ever received. I am from California, and was in Las Vegas attending a funeral when my engine light came on. I have my dealership that knows me and my vehicle very well and I felt as it I were at home.

Patricia

Oct 8, 2016

Samantha was wonderful and walked me through everything and made things easy. She was pleasant and courteous. The service was great and in less then 4 hours the job was done.

Patty

Oct 7, 2016

Samantha McKendall, my advisor, was great. I brought my car in for a recall. They gave me a ride home and she called me when the car was ready the same morning. They inspected my car and washed it. I was very happy with the service.

DeRain Horton (daughter of Bernice Sims)

Oct 7, 2016

My 86 year old mother has a 2007 Lincoln MKZ and lives in California. She was visiting Las Vegas to attend a funeral of a close family friend. Her engine light came on as she drove here and we took the car over to Team Ford and upon arrival we were greeted by Samantha McKendall. My mother was very confused about what was happening to her automobile and also that it was happening in another state far from her usual dealer. Samantha was the perfect representative to greet her. She was calm and assuring and made my mother feel at ease and as if she were at her own dealership. She explained the process, offered us coffee and a clean, comfortable environment and a rental car so that we could handle our difficult situation. He called and updated us on what was happening and gave us an explanation of the charges. I am so glad that I found this dealership and Samantha because I know this will be the last car my mom will purchase and when she moves to Las Vegas to live near me, she will have a trusted dealer that cares about not only her vehicle, but her well-being. Thank you so much for having Samantha there.

John

Oct 6, 2016

Augustin, great guy nothing but respect and amazing customer service. Provides nothing but honest help and support for whatever your vehicles requirements.

Crystal

Oct 5, 2016

Everyone was very helpful and friendly. The finance guys went out of their way to get me in with the payment I wanted. That, and with what I felt was a genuine understanding from my sales guy Robert Edmonds sealed the deal! Thanks to all of them. I am LOVING my new Escape.

Jason

Oct 5, 2016

When i walked in staff was friendly. every person throughout the process did a great job. I would refer a friend.

Victor

Oct 4, 2016

Dennis Carroll was awesome. Did everything I asked and more. Made the car buying experience as painless as I've ever had.

Adrian

Oct 4, 2016

Salesman did everything possible to get me a good deal. Even got us free tinting. Very impressed with the entire experience.

Rosemary

Oct 4, 2016

Everyone was great they were all very knowledgeable and friendly. Overall it was a good experience just it takes so long to purchase a new car.

Robert

Oct 1, 2016

The sales rep Doug Banich was very helpful and worked hard to secure the deal, but not overly aggressive. Definitely would return and refer others to him.

Erwin

Oct 1, 2016

Professionalism of Dawn by ensuring that I was completely satisfied with work and service towards my vehicle. Everyone is friendly which also made me feel comfortable. Great hospitality and Service. Definitely pleased and satisfied that I brought my car into Team Ford.

Hubert

Oct 1, 2016

Buck is great on the info he provides to me on checking in for service on my Ranger. Great doing business with Team Ford,

Lorraine

Sep 30, 2016

It was easy to get the information I wanted about the vehicle that I was looking for, saving me time and frustration.

Jose

Sep 30, 2016

Augustine my service advisor was a big help.Will like to thank him again. Only downside that your shuttle bus dosent go to 215 and lamb area.

Tina

Sep 30, 2016

The main thing was you listened to my needs and you actually show that you care about my concerns. They were very punctual as well

Amber

Sep 30, 2016

I purchased an F150 on Friday 9/23. On Monday 9/26 I noticed significant sputtering and hesitation when driving. Turns out the truck had bad coils and spark plugs.

Douglas

Sep 30, 2016

Customer service is top notch! Dawn is awesome and she really knows her stuff. Always willing to help! The entire TEAM at Team Ford Lincoln ROCKS! Thank you!

Wesley

Sep 29, 2016

went 2 weeks before talked to salesman "1", we were short on time and misinformed on high mileage leases. Purchase day salesman "2" was very good to us.

Tami

Sep 28, 2016

We broke down while in town, we were able to have the truck towed over and Augustine got it fixed that day!

Melody

Sep 28, 2016

Always a pleasure to work with from sales to financing. Leanna is awesome and so is Rocky & his sales people!

Jennifer

Sep 27, 2016

great service all around, love the staff at team ford, no hassle , great sales team , have bought my cars here since they opened many years ago.

Donald

Sep 26, 2016

I was very upset as someone had tried to steal my truck at a local hotel but all the team members were very understanding!

Avery

Sep 24, 2016

Carol Raines did an excellent job of over coming my objections to purchasing a front wheel drive auto. In doing so, I saved several thousand dollars.

Randy

Sep 24, 2016

friendly people Julie in finance is just awesome. Allen our sales person was great. Those two people really had our best interest at heart

Barbara

Sep 24, 2016

I was greeted by Richard and his trainee as soon as I parked my vehicle. I was informed by upcoming needed maintenance for my escape . Quick service. No wasted time.

Erin

Sep 24, 2016

Claude made sure to erase all of the "bad" from my previous experience. He was attentive, timely, friendly, understanding and helpful.

Richard

Sep 23, 2016

Friendly staff. Repairs were explained in detail. Great service. They listen to your concerns and the follow up is amazing. Thank you Team Ford.

Malinda

Sep 23, 2016

Samantha was very friendly and professional. We were taken care of from our first phone call to when we drove our repaired car out of your dealership.

Richard

Sep 22, 2016

Greg Bradshaw is still the best car salesperson I have ever dealt with. He is the reason that I keep coming back for our next car.

Brett Christopher

Sep 22, 2016

The salesman, Robert, was extremely friendly, not pushy and was able to answer every question I had. Next time I need a vehicle or I know someone who needs one, I will be sending them to Robert.

Susan

Sep 22, 2016

Prompt and courteous service. Tailgate works perfectly. Friendly atmosphere. Nothing else comes to mind to say, so cannot complete the dumb 20 word requirement

Deneen

Sep 22, 2016

My service advisor, Dawn Haliburton, was exceedingly professional. She called with updates when she said she would call, she was knowledgeable of services available for my vehicle and it was just a pleasure knowing she was making sure my vehicle and service was being handled thoroughly.

Robert

Sep 22, 2016

Augustine is the best service advisor. We don't let anyone else handle our cars! He makes sure everything is done right

Patrick

Sep 21, 2016

How fast my car was repaired same day in and out and even gave me a rental car at no charge

Sophia

Sep 21, 2016

How nice mr mark was and kind also is was nice when the manager stop to explain that he was trying to get a good deal for me

Ray

Sep 21, 2016

The staff is always very courteous and professional. They had me in and out in much less time than I had imagined considering the work they had to perform.

Kevin

Sep 20, 2016

Dawn provided excellent customer service and took care of my truck while i was on vacation. The truck was also cleaned upon pick-up and it was pretty muddy and dusty before i brought it in, thanks again.

Billy

Sep 20, 2016

Dawn was extremely friendly and efficient. She asked me direct questions, gathered what she needed and explained the process. This put me at ease knowing that I came to the right place since it was my first visit to this dealership.

Ricky

Sep 19, 2016

No waiting when I first arrived at service center with vehicle. Staff was courteous and professional.Routine oil change was completed in a timely manner.

Christine

Sep 17, 2016

Fast Friendly and professional with no hassle or pressure from any of the staff. I Would definitely recomend Team Ford

Darlene

Sep 16, 2016

Mark was/ is very friendly. Mark was very happy to answer all my questions. Very perfeasional atmospher. Everyone that helped me took great interest in my concerns. I was able leave happy and confident in the service I was provided. Thank you Mark and Mario.

Chris

Sep 15, 2016

My car Was Fixed up and ready to go within a reasonable amount of time. It looked like nothing had happened to it.

Dennis

Sep 14, 2016

There was no high pressure and all of the staff that we had contact with was very pleasant and helpful.

Joann

Sep 14, 2016

The service department, especially Carla, is wonderful. I hate my car, but would consider buying another Ford only because of the service department and Carla.

Joanna

Sep 14, 2016

Everyone was very helpful and understanding. It was also the fastest car buying experience ever. The other times I have been were way longer.

Steve

Sep 14, 2016

great salesmen no pressure just a great deal. showed me how to use everything on the car. Thanks Team Ford

Nathan

Sep 14, 2016

Robert Marovitz kept us informed about the work on our truck. When Robert said he would call with an update, he would call us.

Eric

Sep 13, 2016

Lucky Lou got it done, fantastic. We're sure to return when it's time for the next car. Looking forward to it.

Robert

Sep 13, 2016

Honestly Rj Was great rob was great service department staff was nice they where completely knowledgeable about there product they where also polite

Thomas

Sep 13, 2016

I didn't feel pressured at all through the whole experience. Usually buying a car is not a good experience.. Doug, my sales guy was very professional and made it personal. I felt like you guys actually care about the customer unlike the majority of other dealerships.

Joseph

Sep 9, 2016

Dan Lawson was very helpful and kept me up to date on the repairs. I did not have to wait long during any step, i.e, check in, car rental or checking out & paying. A satisfying experience.

Troy

Sep 9, 2016

My service writer Richard was great. He knows me and doesn't feed me what he thinks I want to hear only to be disappointed. He tells me straight up what he can do and what he can. I like that. He strives to give me the best service possible.

Richard

Sep 8, 2016

excellent experience on purchasing my new Lincoln MKXMonday, 9/5/2016. Dealership is beautiful and easy to get around in. My salesman was very knowledgeable and fun to work with.

Julio

Sep 8, 2016

Robert is a Awesome sales person will definitely recomend him to my friends and family A+ A+ A+ A+ A+ A+

Barbara

Sep 8, 2016

Loved the service very fast this morning the service rep was awesome she was very attentive. As always Ford has given good service

Jill

Sep 8, 2016

I purchased my vehicle at another dealership, yet everyone at Team Ford was so pleasant, caring an nice. They were quick and answered all my questions. I loved the cashier, she was absolutely fabulous. I plan on returning to Team Ford for all my service needs. My service advisor Daniel Dale Lawson was also fabulous and very funny

John

Sep 8, 2016

My salesman Mark Wilson was very professional and treated us with respect. We didn't have to wait around all day to make the deal.

Ana

Sep 8, 2016

I absolutely loved the down-to-earth approach and friendliness of Dennis Carroll, Michael Mercado and the TEAM Ford staff. I never felt pressured to buy anything and felt confident that I was good hands. They were very attentive, efficient, and helpful. The visit was a fantastic, informative one -- I am blessed to have work with them!

Jeffery

Sep 8, 2016

everything was smooth and stress free. Shuttle service was an unexpected bonus :) Will always go back and will recommend to friends and family.

Patrick

Sep 7, 2016

Friendly people and knowledgeable. Close by. Fast response. Good choice of cars on the lot. They have a lot of different cars

Bret

Sep 7, 2016

Smoothest, easiest car buying experience. Truly a pleasure. Highly recommend TEAM Ford Lincoln to anyone considering purchasing a new vehicle.

David

Sep 6, 2016

Greg was very helpful and very knowledgeable about the vehicle and set it up for me which was great. Greg and team ford were also great at finding me a lower interest too thanks!!

James

Sep 6, 2016

Easy! Just pulled the car up and they took care of the rest. Everyone was helpful and professional. Trying to come up with 20 words is difficult.

Gary

Sep 6, 2016

Honest and professional! Have bought numerous vehicles from Team Ford and never have had a bad experience! Everyone in In the process were very professional, the salesmen, the finance manager and the General Sales Manager are we're great. Additionally the service department is top notch!

Ana

Sep 6, 2016

Quick service, no pressure. Facility is very clean and professional. All details of the cars features were explained thoroughly. Thank you.

James

Sep 4, 2016

Great salesman and great atmosphere. Overall great experience. I was able to pick out my vehicle online and got financing quotes from the online department. The sales staff took it from there and got the deal done quickly.

Peter

Sep 3, 2016

They spent the time to work out the payments I wanted on the specific car model I wanted. Both Robert and the sales manager were very helpful

Carl

Sep 3, 2016

The techs are so detailed and professional. I will never let anyone touch my 2005 Mercury but Team Ford. Advisors are A+.

Patricia

Sep 2, 2016

Facility was clean and my advisor Gregory Brown was super helpful and professional. Work was on par with my prior Lincoln service team back east. Shout out to Stamford, CT Lincoln Ford!

Justin

Sep 2, 2016

The thing I like most about my experience at Team Ford, was the exceptional service I received from Doug Banich, he really knows his stuff, he made buying my new truck a blast, would recommend him to anyone buying a new vehicle! Thanks Doug!

Christopher

Aug 31, 2016

Doug was awesome very attentive and listened to our needs. We will definitely be referring people to him. Thanks Doug we love the new Explorer

Aggravated customer

Aug 31, 2016

Haven't had the best experience with the service department. I feel like they are slammed with cars and not able to communicate effectively . Everytime I call, no one answers , when my car was done I was the one to call and find out . No one called to tell me .. Well they did two days later after I already picked the vehicle up to tell me to come get my vehicle .. That was already in my possession. Only answer I can get when I ask what is wrong with my car is "I'm not sure ask your service advisor " .. My service advisor is the hardest person to get a hold of probably because they are busy but this service is not the best . Took two days to even look at my car as well. Should've just told me come back in two days . I made an appointment so I expected they weren't slammed and needed two days to even diagnose the car . It was just sitting there for two days! A little aggravated .

Ronald

Aug 30, 2016

This was my second purchase of a Lincoln MKZ model from TeamFordLincoln,the first a 2010 and now a 2017.In both instances your Mr Greg Bradshaw was my sales contact.He patiently explained all essential details for each vehicle to both my wife (Gisela) and myself.In addition, and probably on his own time, he came to my home the next morning to help us with our garage opener and to assist us in the mysteries of operating the sync system as well as going over the general operating guidelines again.Greg appreciates that my wife and I are senior citizens.He was also good enough to return to us a bunch of personal articles we overlooked removing from the 2010 model we traded in.Ron Lovelace

Steven

Aug 30, 2016

The sales staff was very friendly and professional which made our buying experience simple! Great Team! Will definitely buy here again.

Adam

Aug 30, 2016

They took care of me and I will continue going back to there. Team ford as all done a great job with me that is my 3 truck I have gotten from there.

Rick

Aug 30, 2016

Just a great place to have work done! My service advisor Augustine is the best and I will continue to there as long as he is there.

Gary

Aug 28, 2016

Good quick friendly service, they explained everything that was wrong with my vehicle in detail. They even washed my vehicle.

Joe

Aug 28, 2016

We are treated with great professionalism. Will always shop at Ford due to great employees up and down the board.....

Tracey

Aug 28, 2016

Dawn was very friendly and helpful! I normally take my Ford to a different Ford dealership however I will come back here because Dawn took the time to ask if I wanted my car washed. Sometimes it is the little things about customer service that helps you choose where you take your business.

Victor

Aug 28, 2016

Augustin Archibeque, who works in your service department, provided premiere service. He listened attentively to my questions and my explanation of what was wrong with my vehicle, thereby leading to a corrective solution. He was friendly, quick, and analytical taking extra time with me on a long drive in my vehicle to deduce the source of my truck's corrective needs. Moreover, the time required to do this was reduced to only half a day and the cost was less than estimated. I was impressed.

Jose

Aug 27, 2016

It was exciting I will most definitely recommend friends and family to the dealership the salesman that sold us the Explorer did a good job on selling it the only thing is that we were late and he didn't get a chance to show us all the features on the vehicle

Stanley

Aug 26, 2016

thank to dawn haliburton for keeping me inform of all service due and help in solving all problem. great job thank

Christopher

Aug 26, 2016

Michael and Chris both were very helpful. They both had a good positive attitude which helped turn a stressful day into a good one with good memories! Great customer service from both of them!

Steven

Aug 25, 2016

James and RJ are the best team at ford went above and beyond exceptional customer service. Have made a customer for life

Glory

Aug 25, 2016

Buck was great! He was friendly, attentive and happy to answer my questions about a company recall. I highly recommend asking for Buck next time your car needs service!

Eric

Aug 25, 2016

Sale team listened. No hard sell. Always get follow up calls to ensure my satisfaction. They always take the needed time to get it right and make the experience so different from the old days and the way it used to be.

William

Aug 24, 2016

From purchase to delivery it was a very nice vehicle buying experience. The salesman, manager, and finance person were all very polite a friendly. I felt that I had a good deal from purchase to trade and independent websites form trades and purchases confirm my deal was pretty good.

Tamara

Aug 24, 2016

The people were friendly. Very easy to talk to. Clean facility. There was a bit of time waiting for financing department. Some items could have been discussed before we went in to sign..ie warranty/service plans giving us time to think on best option for us.

Salvatore

Aug 23, 2016

augustine service advisor helps all the time with above excellent customer service i request him at all times represents your company in a very positive way with customers

Lisa

Aug 23, 2016

We trust and value the opinion and expertise of our service advisor Dan. He's one of the big reasons we continue returning.

Vicky

Aug 21, 2016

Great experience. Brandon Medeiros was our sale representative and he was so great to work with. He was patient, knowledgeable and willing to take all the time needed to sell us our vehicle and make us happy. Our finance person was great as well. He too was was helpful and patient. Answered all our questions and was very genuine. Great experience for both my husband and me.

Mary

Aug 21, 2016

service with a smile customer service with a smile. Augustin was friendly and used my name when talking to me,

Donald

Aug 20, 2016

R J was outstanding he's more of a friend now than just someone I bought a truck from. Great guy , seems to truly care about his clients, and his job . take care of him , don't let that one get away . Thank You again , FORD And R J

Sharron

Aug 18, 2016

The courtesy and knowledge of staff. Sales agents leave you with no questions. They are superb! Would recommend Team Ford to anyone!!

Gregory

Aug 18, 2016

Leanna, Mark, and Mario treated us like we are friends. By far the best experience I've ever had at a dealership. The staff are very sincere and did everything to help us. Very comfortable people, felt no pressure at all. Very enjoyable experience.

Brian

Aug 17, 2016

Our sales person Ali was willing to assist us in any possibly way that he could.. Also our finance guy Rob was very friendly and explained everything to us in detail.

Joseph

Aug 17, 2016

Everything went smoothly, and everyone from the Service Manager to the Service Writer to the man who changed my oil and discovered the oil leak, were all very professional and courteous.Some of my family members work for Ford, one is a PISOM back east. I told him how pleased I was with the service I received; he told me to be sure to relay this information to you. So, there you go!

Merlen

Aug 17, 2016

All of the staff were outstanding along with the sales rep.Everyone worked very hard to make my visit comfortable and easy.

Kelly

Aug 17, 2016

Professional and considerate employees in sales (Tom Spencer) and service (Dawn). They were very helpful and efficient. My car was serviced for a faulty AC wire. It was repaired in less than 5 hours.

Shawna

Aug 17, 2016

Always nice helpful people. Never a long wait time, great people, clean building, and comfortable waiting area. Will return for my next ford.

Ron

Aug 16, 2016

Work done right the first time.Shop fee add on seems high, +20% in my caseLabor to replace fuel filters, shop fee was $20.

Cynthia

Aug 16, 2016

Quick & efficient I use Augustine as my service adviser and have since I started coming to Team Ford He really takes care of me and my needs. As a single woman I rely on his expertise and in 4 years he has never let me down.

James

Aug 15, 2016

My service tech was great, treated my with very personable respect! Repairs was performed on time with a bonus car wash.

William

Aug 15, 2016

Everything was just is Scott said it would be! In the door and out within hour, with the new F-150. Great job Team Ford. Thanks!

Colleen

Aug 14, 2016

Personalized and friendly. Really work with you to get car financed. It's a very relaxed atmosphere that make car buying not as intense. Some of the sales personnel can be a little pushy but overall just trying to be helpful.

Keith

Aug 14, 2016

I went to the Ford dealer with a goal for our car and the salesman listened to what we wanted and we got it. No high pressure sales tactics

Steven

Aug 13, 2016

I got the truck I wanted. The that I was comfortable with! Ed did a great job working with me! Explaining everything! He went above and after the deal is done. Made feel important! Great job Ed!

Israel

Aug 11, 2016

Patient and went the extra mile for me. Made the buying process easy and not stressful. Finance manager Mike Mercado and sales person Luciano are top notch!

Dl

Aug 11, 2016

The representative was most, professional, informative, friendly, and available. She informed of options and found that my repairs were covered covered under my Maintenance Plan which saved me money. She gave me periodic telephone updates which also greatly settled my nerves about the status of repairs. She was very nice and not only would I find her for my repairs, I will recommend her to others. Outstanding visit that is indicative of the service and professionalism one would want when getting repairs. She went above and beyond regular duties to comfort and repair.

Channie

Aug 10, 2016

The salesperson Ali was outstanding and very helpful. The finance man Mario was excellent, courteous, and very knowledgeable.The staff were all friendly and considerate.

Brody

Aug 9, 2016

Chris leyba was great to work with. Team ford is a great dealer with wonderful people to help through buying a car.

Joshua

Aug 9, 2016

My experience was fantastic. My salesman Jose Arbulu was great. He did a superb job of listening for what I wanted and needed and I felt like I got a great deal on a wonderful car. Everyone at the dealership was very courteous and very helpful.

Leslie

Aug 9, 2016

Gregory was very friendly and professional. Kept me updated on my car status often. Staff in charge of taking payment is always helpful and friendly as well. Shuttle bus driver is always outgoing and kind.

Betty

Aug 6, 2016

Everyone was very friendly and considerate. Matt was a delight to work with. Every thing was clean and the cars are simply beautiful, especially the one I chose. Everything about the whole day was simply GREAT !!!!!!!

Carol

Aug 6, 2016

It was quick and painless. Salesman was wonderful. I keep coming back to ford because of the great service and kind people.

Erin

Aug 5, 2016

The staff and they always make sure the job is done. I hope Rachel and Carla never leave your service department.

Raymond

Aug 4, 2016

Timely. Explained the work need and accomplished nice that it was covered under warrantee. I will be back for service in the future.

Victor

Aug 4, 2016

Kind and caring service writer. She immediately got me in. She also provided me with a drink coupon. I was contacted as soon as my car was finished. Total experience was great.

Kelly Allene

Aug 4, 2016

The sales representative was very nice, not pushy, and very knowledgeable about the vehicle he was selling. Dealership restrooms were filthy.

Kenneth

Aug 3, 2016

Ken was very professional and informative but not pushy. He made the process not a stressful experience. Thank you Ken

Loretta

Aug 3, 2016

Terry is very good at his job. Explained everything about the car where my husband and I could understand. Very detailed. Everyone very professional

Karen

Aug 2, 2016

Carla Dallas, the Service Advisor, is the best advisor I've ever had the pleasure doing business with. I'm 53 years old and have had many advisors over the years, with Ford and GMC. Carla'so positive attitude is a great asset to Team Ford Lincoln Service Dept.

Danielle

Aug 2, 2016

Another pain-free and no pressure purchase. Our 5th or 6th from Team Ford and or 3rd with Dennis Carroll as our salesperson. LeAnna Cowan and her staff in finance are always awesome too.

John

Aug 2, 2016

Work is done as ordered, no hidden fees, comfortable environment. Have had an excellent experience here, from purchase thru maintenance.

Kevin

Aug 2, 2016

Carla is a great pleasure to work with. She is very understanding along with Mr Claude and Ms Rachel!! Thank you!

Paul

Aug 2, 2016

Rich, my service adviser did a great job coordinating the work and transportation for me. The service was outstanding. Starting with Rich and with John and Rudy the drivers. Thanks again for all your help.

Tomas

Aug 2, 2016

Great people who take time to make sure you are happy with the car. It was a Great experience. This is the 6th one we have bought at Team Ford.

John

Jul 31, 2016

jose was our salesman and he was awesome... Very friendly and gave us an excellent deal.. Jose is a great asset to this company

David

Jul 31, 2016

friendly and Professional, Showed up 30 minutes early for appointment and was taken right in, Service Manager was easy to talk to as was the service writer.

Timothy

Jul 31, 2016

Luu was great and I have zero issue with the service I received this time. My issue lay with Ford as a manufacture and not standing behind their vehicles. I do not want to hear that the problem was resolved because it will re appear in 6k-10k miles. This is completely unacceptable and is disheartening and also scary that Ford continues to not 100% address this issue.

Patrick O

Jul 30, 2016

The service writer Carla & the parts counter man Eddwynn are very knowledgeable of their jobs. I would give them a 10 with no problem.

Walter

Jul 30, 2016

Nothing special to note, I due keep coming back. There is nothing else I want to say except this comment section is to demanding and I may not do another survey if this section is not changed. ~ 37 words.

D'andre

Jul 30, 2016

The staff was very friendly and informative. Brandon was extremely nice and personable. Doug was also nice and honest. James was also a pleasure to work with.

Harold

Jul 30, 2016

The service person Dawn was fantastic she was polite,energetic,knowledgeable,competent,helpful , pleasant, attentive, and just an all around great employee you should be proud she is part of your team.

Christine

Jul 30, 2016

Very nice sales staff, beautiful place, not pushy sales people, Carol Raines, very accommodating, finance team, and nice selection of cars.

Betsabeth

Jul 25, 2016

Gregory always provides excellent customer service. I bring all my cars to him. Always promt and helpful. He's the reason I keep bringing my cars there for service.A++

Michael

Jul 23, 2016

Loo explained every thing and was very professional in every way. We appreciate talking to us so that we could understand the problem.

David

Jul 22, 2016

The honesty and fairness of the management!!! Bill Jenkins, and Chris!!!! The salesman Frank was knowledgeable!!! My personal experience in the five times I have been there to buy cars the experience of this been delightful!! Everyone you me there whether they're working with you are not are very polite and kind!!!!

Linda

Jul 22, 2016

Great service writer. Richard is the best. I always feel confident he will not take advantage of me. Many people change to a non dealership service center after their warranty expires. I have no intentions of leaving.

Ronald

Jul 22, 2016

it was a very good experience my sales men Robert Edmonds was very good at his job and pleasant to deal with.

Diane

Jul 21, 2016

Friendly staff, clean and impressive dealership. I really like Chris Goeschel. I really like Chris Goeschel he's a great guy.

Robert-Shuck

Jul 21, 2016

This is the best dealership to buy all your new cars! And even if you are looking for used car they even have a good line of inventory! Best Ford dealership ever!

Stephanie

Jul 21, 2016

Robert was very helpful throughout the process of our 2016 Ford Explorer. We Would recommend others to go to him when purchasing a vehicle.

Tracy

Jul 20, 2016

Dan Lawson, our service advisor was so helpful and extremely kind, caring, and quick to help us and our car get on the road again. We drove to Vegas from California for our annual Vegas vacation and our 2014 Escape decided to have transmission issues on our way. While limping our car to Vegas, we called several Ford dealerships and they all told us that it was at least a 2 week wait to even diagnose our vehicle. We were supposed to drive home Monday and were not able to wait the 2 weeks, but if we didn't go to the dealership we knew there was a possibility we may not make it back to CA with our car in it's condition. Once we called Dan at Team Ford he told us if we could make it there our car could at least be diagnosed the next day. He texted us the address and rental car phone number. We were able to make it there, get a rental, and be back on schedule with our Thursday evening plans thanks to Dan and Team Ford. Luckily it was found that our computer needed to be reprogrammed and after that our car was good to go. Dan called us by 10 a.m. Friday morning letting us know our car was all done and that that cost was actually less than our deductible. I cannot say enough great things about Dan and Team Ford and I even told Dan I would have just purchased a new car if California would have let me bring it back, but they won't due to the emissions. Thank you, thank you Team Ford for providing us with great customer service, going above and beyond, and for taking care of us! An event that could have ruined our vacation turned into a minor hiccup thank to everybody's diligence at Team Ford!

Michael

Jul 20, 2016

They got the job done. They were honest when they told me the electrical guy was not available to work on my car so I was able to schedule a later date. They didn't try to up sale me with unneeded maintenance. The shuttle driver Rudy(?) was real nice.

Edee

Jul 20, 2016

I brought my vehicle in for a recall and everyone involved was very pleasant and attentive. The process was very quick and all involved were right on their job.

Justin

Jul 20, 2016

Good communication. Very clear on service procedures. I bought my F150 here and that was the easiest, most pain free process I've ever been through.

Rachel

Jul 20, 2016

It was courteous and fast, I felt like they actually listened to my concerns. The waiting area was neat and clean, the time just slipped away

Dawn

Jul 20, 2016

Service was great! My writer kept me updated and was very knowledgable! The facility was clean. My writer was great! I will keep her in mind when I return.

Karen

Jul 19, 2016

they care. that's it in a nutshell. my service writer was great. kept me updated and brought the car to me as soon as it came out of the wash. they are now my go-to guys. also the cashiers were very pleasant. when they were unsure of an answer, they called someone who knew.

Linda

Jul 16, 2016

My service person was Dawn and was very professional and responsive. I would like her to assist me again the next time I need service.

Harry

Jul 16, 2016

The service person that helped me (Gregory) was very professional and concerned about the service I was having on that day

Stacey

Jul 14, 2016

Our salesman Carol was the best ever. He went out of his way to help us! He made sure our needs were met!

Kelley

Jul 12, 2016

I liked my salesperson, Jesse, and the timeliness of the sale. Would definitely recommend going here for buying a vehicle!

Alejandra

Jul 12, 2016

Great customer service. I appreciate progress phone calls regarding car issue.I will be back because of outstanding service at this location.

Roger

Jul 12, 2016

Our second vehicle from team ford. We came back because the sales staff and finance dept made both our purchases straight forward and no nonsense . We told them the numbers we wanted and that's what they did first time! No funny business. We knew the vehicle we wanted and we were not shown stuff we we didn't want to try to Up sale us. We Left with the vehicle we wanted and a payment we can afford! That's the way all dealerships should function!

Gloria

Jul 10, 2016

Waiting area was very nice. People very friendly. With an app't. should not have taken over 2 hours for an oil change.

Corey

Jul 9, 2016

How pleasant and helpful everyone was. Especially Doug. They even followed me and picked me up while dropping my rental car off at the airport. Awesome!

Ira

Jul 9, 2016

I feel this is the best Dealership I have done business. I would not hesitate doing business with Team Ford Lincoln in the future .

Maria

Jul 4, 2016

Got me in and out very quickly all service completed to my utmost satisfaction workers very polite and accommodating work completed quickly

Robert

Jul 4, 2016

Our service writer Carla is amazing and always so Helpful. She really cares about her customers. She goes above and beyond to make sure we have the info we need.

Conrad

Jul 3, 2016

Your sales team hassel free.everyone there was friendly and helpful. No pressure sales . very pleased with all involved and very happy with the car

Victor

Jul 2, 2016

I was able to get my vehicle serviced late in the day and service was quick. Service advisor Dan went the extra mile to take care of me.

Kimberly

Jul 1, 2016

Everyone was very friendly and helpful. They had alot of cars to choose from. I didn't feel pressured. Process took a few hours but it was quicker than usual.

Amanda

Jul 1, 2016

RJ was amazing at helping answer all our questions and options. It was a smooth and timely. He was very friendly and knowledgable! I will take all my business to him in the future as well as family and friends!

Jeffrey

Jul 1, 2016

I like the fact that Team Ford was able to get us approved with one of the BEST and largest companies.

Melody

Jul 1, 2016

That Jesse Frederito is still with you folks! I'm a return customer of his. He is such a pleasure to deal with and has the patience of a saint!!!

Mario

Jul 1, 2016

knowledgeable friendly staff, great dealership to spend the afternoon. No one really wants to be there for a few hours, but they do a great job of making it a great experience. The new truck doesn't hurt either #dreamtruck

Albert

Jun 30, 2016

Smooth experience from start to finish. Understood problem and fixed it without delay or hassle. No pressure very straight forward.

Taurus

Jun 29, 2016

Arrived early, no problem, they accepted my right away. The service was complete quickly. I was offered a loaner, but decided to wait at the dealership. I was given a coupon for free coffee. I was in and out with my car in no time. Everyone was polite and there were no problems. Even the other customers seemed happy and content.

Adam

Jun 28, 2016

I enjoyed the buying process and the people I worked with. The product (F-150) is excellent and I'm happy with it. Mark, our sales agent, was a wealth of knowledge on features, engines, etc. Mark gave us a full walk-thru when we took possession. Douglas the sales manager was excellent! Doug is straight-forward, and everything he does moves the relationship forward. I felt I could trust him to be fair with friends and family I send. I enjoyed working with him and look forward to working again with him in the future. He knows his craft.

Fred

Jun 28, 2016

We own a 2010 Mustang and love it. When the air bag issue surfaced and there was immediate solution we crossed our fingers and hoped it would get resolved. We drove it carefully and sparingly. A year later, I spoke with Lou and was told the parts were being sent out sparingly BUT he (and the service manager) got us on the Team Ford list. A little over a week later and we can drive our Mustang without worry. Thanks Lou and Team Ford Service!

Shannon

Jun 27, 2016

fast, kind, and I trusted that the work was done. I want to trust my ford service. Dan was very good explained everything, in ref to some needed repairs. Thank you and I will be back.

Gerald

Jun 26, 2016

Our salesman Ken worked with us to make it a very pleasant experience. We are enjoying our "new Ride" thanks to Team Ford!

Stella-Ruby

Jun 25, 2016

i had to take my 2011 fiesta in for another recall. I was informed that it may take half a day, but they finished in an hour. I very much appreciated that.

Cynthia

Jun 21, 2016

I was greeted right away. I just had The Works done so I waited for my car and read in the waiting area. They washed my car. I always appreciate that. Shant explained the results of the review of my car and escorted me to the Cashier.

Clyde

Jun 18, 2016

Scott Bowers, Carol Raines & James in finance took extra special care of us and made it very easy to purchase our 2016 Ford Flex SEL we just love it. Thank you all again for your excellent customer service!!!!!

Keith

Jun 17, 2016

Attentive. Never too busy to take time to talk to me. Calmly take care of business, not trying to talk me out of my problem, but recognizing that I probably know what I'm talking about.

Marjorie

Jun 17, 2016

It was easy, painless. The salesman and manager were professional and kind. We didn't feel taken advantage of; we actually felt appreciated. The process was also quicker than any other time I have bought a car.

Brian

Jun 12, 2016

Jose was awesome. He listened to our needs and preferences. We were very appreciative of his kindness and assistance. Robert, Neil, and the other gentlemen on the sales floor were very helpful and professional.

George

Jun 12, 2016

Mr. Archibeque kept us informed on the progress of the service on our vehicle. Throughout the process. He and the technician did a fantastic job and got us back on the road in about two hours. We were able to get to our next destination on our cross country trip and stayed on scheduled. Great job, great team.

Michael

Jun 11, 2016

We didn't have to go back and forth on the price like the other dealerships do. We like that the salespeople are not high pressure. The whole experience was better than what we have had with other dealers.

Richard

Jun 10, 2016

Gregory was very easy to work with, kept me informed on costs and always asked if I had time to talk when he called instead of just rattling away. One of the best service writers I had In awhile. Very professional. The car wash is a plus! My wife has a Land Rover which costs three times as much for service and they don't wash it. Go Ford! Not taking bailout money and the reliability of all my Fords has made me a lifetime customer.

Joshua

Jun 9, 2016

Although everyone was really great, Salesman Ed Greene was amazing! He worked really hard and stayed late to help us. I've never experienced a dealer willing to stay so late. Surprising! We were going to purchase at the Nissan dealership we went to earlier in the day. If it wasn't for Ed we would have. He is truly a great asset to your team! My kids are still talking about the "Big Guy".Thanks Ed!!

Herbert

Jun 9, 2016

Ford and Team Ford Lincoln has exceeded both my vehicle and budgetary expectations! I love my new 2017 Titanium Escape!

Manuel

Jun 8, 2016

Augustin knows about good customer service and always delivers it top rate - the service experience from the service advisor to the facility and shuttle service is top notch - it makes it a little less painful when the bill comes.

Michael

Jun 7, 2016

Our salesperson Rolando Juarez was very knowledgeable and helpful to us, and made our final decision easy. Will use him again.

Robert

Jun 7, 2016

Everyone involved was very friendly and highly knowledgeable in all aspects of the buying process. I highly recommend Team Ford, Las Vegas for all your vehicle needs.

Christopher

Jun 5, 2016

How everyone was so nice and willing to do anything in their power to get me in a car with a great deal.

Rachel

Jun 3, 2016

Sales person and sales manager were great to deal withHighly recommended for buying or leasing a new car, SUV or truck

Kathy

Jun 2, 2016

I like it there because you are always told whats going on with your service. They dont just guide you to a waiting room and leave you there. Everyone that works there seems happy, which tells me there is good management there. My contact person is Chris.

Joseph

Jun 2, 2016

This was the best car buying experience we have ever had! Jonathon was extremely personable, there was no haggle or hassle. To our surprise, we were out the door with our new car in just a couple of hours!

Alana

Jun 2, 2016

Our salesman, Allen Turkish was great. Not pushy as most car salesmen are. Took time to explain features and benefits to the vehicle we purchased. Great service from beginning to end.

Carl

May 31, 2016

The quality of service . Jiffy lube , in and out quick lube . The Ford Upgrade Program has not anything to offer yet ?

Mary Ann

May 30, 2016

My technician, Dan, was superb. Not only did he have answers to my questions, but when he didn't, he quickly researched and answered my question. A great asset to your company; he was solicitous and professional!

Andrew

May 30, 2016

Dawn took great care of me and kept me up to date on the phone. Moose, the shuttle driver was awesome and right on time like he said.

Debra

May 30, 2016

My team answered every single question big or small that I had. They also spent an hour fixing things so that my phone would sync with with my car. They were all wonderful. Debbie Schulman

Orville

May 29, 2016

Everyone who I came in contact with through the whole purchase experience, were very helpful, courteous and answered all of my questions and concerns, especially my salesman, Ali Modjib. The vehicle that I purchased is amazing and just what I wanted and Ali helped me through the whole process.He even helped me transfer all of my personal belongings from my trade-in vehicle.

Kalah

May 28, 2016

I liked that everything I needed fixed was completed. They even fixed my door for me. It didn't take long at all either. I was there for a max of 2 hours.

Gary

May 26, 2016

Got me in right away for an oil change. And was done in record time. Great job. I would definitely recommend!

Kimberley

May 26, 2016

The service writer was very kind, understanding that I had a funeral to go to and I need to get done quickly. I really appreciated his help.

Donald

May 24, 2016

Everyone there is very nice and the waiting area is excellent. They give you free coffee. The wifi is also free.

Patricia

May 24, 2016

Made an appointment on line and when I arrived, I was passed up by two workmen, but finally someone stopped and ask work I needed.

David

May 23, 2016

Doug a sales manager. I love Doug. I loved dealing with Doug. Also, the sales Eric and Jeremy where awesome.

Raymond

May 21, 2016

i was looking at used trucks, terry was the only salesman to say he could put me in a new truck very very close to what i wanted to spend.

Drae Alexander

May 18, 2016

Patience and time & effort getting to know me as a driver (what type of car and situation I was coming out of).

Richard

May 17, 2016

The service department provides hassle-free, quick service. There is also a courtesy shuttle if you want to drop your car off and come back. The buying process is entirely too long. The haggling over the price takes too many back and forth trips to the sales manager for approval.

Mark

May 17, 2016

My salesman (Doug Banich) was very good. He helped me find the exact truck I wanted and needed for my business. The sales manager was very good as well. Really, everyone at Team Ford that I dealt with were very helpful, no pressure, and very knowledgeable about everything related to Ford trucks and buying them.. I will definitely recommend them in the near future.

Charles

May 14, 2016

Everything we ask to be done was done. We were driven home and picked up at the time we were told to be ready

Jacob

May 14, 2016

The people were friendly. The sales person immediately met me when I pulled up. He stuck with me all the way. He was eager to close the deal. I kind of wished he worked more with price of the vehicle since I financed it through my bank and basically paid the vehicle price in full with a check from my bank.

John

May 13, 2016

From the first phone call to Team Lincoln to the time we rolled out the door, the service and care was amazing. We have never been so pleased with a car dealership. Thank you Team Lincoln for a wonderful experience

Bruce

May 12, 2016

I loved the whole no nonsense buying experience. I explained to Rob during our first phone conversation that I really dislike car shopping and explained why. That very night he sent me an online quote for a vehicle and at that point it was pretty much a done deal for me. I liked the price and especially the fact that Rob told me that most of this purchase could be done via online or phone calls. Tom was equally pleasant to deal with. I only spent a little over an hour at the dealership to complete the purchase and that was very important to me. In the past, I've spent half a day trying to buy a new car and it was exhausting. This is my first new Ford vehicle and this buying process will definitely be forefront in my mind when the day comes to buy again. Thank you Team Ford!!

John

May 12, 2016

Took vehicle in at appointment time ,did not have to wait for service and was called when car was completed..service was great!

Craig

May 12, 2016

Fast, friendly and very knowledgeable staff. Doug went that extra mile to make sure I had the truck that I was 100 percent happy with.

Bruno

May 10, 2016

Dan Larson and team treated us with the utmost professionalism and made an uncomfortable situation almost seamless and extremely easy. In my opinion they set the bar for any service delivery provider and should be teaching others. Most satisfied customer. Bruno Durazzo

Lucrecia De Los

May 8, 2016

Everyone we dealt with were professional and very knowledgeable. Our salesman Victor was great to work with and ensured we got the vehicle we wanted and that we were satisfied.

Cheryl

May 7, 2016

Chuck was ready to help us find the perfect truck, He was fun, knowledgeable and provided us with excellent serviceThank you

Patricia

May 4, 2016

Great to be able to go on a Saturday without making an appointment. Employees were wonderful. Nice comfy chairs in the waiting area.

Theresa

May 4, 2016

They work very hard to get me into a vehicle very very hard and got me in at a reasonable rate

Nicole

May 4, 2016

Everyone at Team Ford that I dealt with truly wanted to help me get out of the car I was in and get the truck of my dreams. Couldn't have asked for a better truck buying experience. Thank you Jeremy, Mirna, and Mario for going the distance with me on my purchase of Big Bertha! Love my truck.

Charles

May 4, 2016

My experience was excellent due to the amazing level of customer service, which I received. Mark Wilson at Team Ford Lincoln near Ann Road and the 95 in Las Vegas was my dealer and he made the experience fun, easy, and enjoyable. Those are not the adjectives that I would normally use to describe busing a car, but Mark was incredible! He worked with me to ensure I was getting a car that met all of my preferences at a great price. I couldn't have asked for a better experience.

Edward

May 4, 2016

Matt Harbst is an excellent example of professionalism. His quiet demeanor of respect and courtesy for the customer is outstanding. His knowledge of the produce and accompanying recommendations were extremely helpful. The service department has been excellent for all the years we have been here. EJ in parts is extremely helpful and very pleasant. All of this speaks to a leadership model that is worthy of five stars.

David

May 3, 2016

An active, festive, clean place. Even on a Rainey day. Good employees. Know their stuff. JR even let me wear his jacket on a cold day.

Rick

May 3, 2016

Quick, friendly and always do a great job!! I have the best service advisor in the place Thank you Augustin I will continue to come back and see you each and every time I need service.

Scott

May 1, 2016

I am always well taken care of at Team! Carla is amazing and always does a great job communicating with me about my service.

Roy

Apr 30, 2016

The sales professional was very knowledgeable of his product and inventory. he was able to quickly find the perfect truck for me and really made me feel appreciated and not just a number.

Angel Ann &

Apr 30, 2016

The whole experience from the beginning to the end..I always know that I can depend on the service dept. to help me Carla Dalba is the most helpful and awsome service person..always keeping me up to date and helping me with the information I need, service is always awsome and done right..this is the best dealership in the whole town

Diane

Apr 28, 2016

My 1st encounter was with Doug Banich. He was knowledgable and very patient with me, knowing I was shopping and not buying on that day. When I returned a few days later he was off, but I met Frank D., who took great care of me through the day when I finally ended up purchasing my new EDGE. Finally I met Mario in finance, who was equally wonderful. My time at TEAM FORD was well spent, and I love my new SUV.

Robert

Apr 28, 2016

Dawn kept me informed while my car was in for a warranty item. She let me know when the repair was complete. Thanks Dawn!

Bonnie

Apr 28, 2016

first i would like to thank Ed Green one your sale's people he went above and beyond as a sale's person . i was very happy with all your staff at team ford it was a good experience for both my husband and me , we love our new car.. thank you again for all your help .

James

Apr 28, 2016

The Service rep. (Lu) kept me informed as to my needed repairs. He also let me know the approximate wait time would be. The work was completed in about one hour & forty five minutes. I waited on my car

Orin

Apr 27, 2016

The Service Writer (Richard) is not only professional, knowledgeable, polite and courteous, he also pays attention to the customer regarding the discussion of any potential problem(s). He is quick to analyze the reported possible problem and intelligently convey his thoughts regarding a possible solution. He is an excellent representative of Team Ford/Lincoln.

Angela

Apr 23, 2016

I have purchased three vehicles from Team Ford. I also exclusively use Team Ford for all of my maintenance and repair. I didn't think my experience could get better at this dealership, but this last visit was exceptional. You have raised the bar and elevated your customer service to a level of which I have never experienced. My new Service Advisor, Chris Leyba was responsive, professional, courteous, friendly and reassuring. He took ownership of the issues I was having with my vehicle. I knew I was in good hands and Chris followed through on the entire process ensuring my vehicle was repaired properly and in a timely manner. As a result, you have my business for life! I look forward to purchasing my next vehicle from Team Ford and always recommend you to friends. Thank guys! Job well done! ***** Five Stars!*****

John

Apr 22, 2016

Service Advisor Dawn Haliburton was very prompt on my arrival. She was very professional regarding my problem with my vehicle. When vehicle was repair she promptly called me for vehicle pickup.Also Shuttle Service Driver Moose was very professional with quick service. Thank You.

Andrew

Apr 21, 2016

The staff was very professional and stayed past the dealer's closing time to complete the sale, which was much appreciated. Mr. Cooper in particular did an excellent job. He was very knowledgable and made the experience very smooth. This dealer was recommended to me and I will definitely recommend it to others.

Rafael

Apr 21, 2016

I had a really good experience and excellent customer service since I arrived to Team Ford dealership, the sales man was awesome !!his name is Matt cool guy , he helped me on the lot to select my first Mustang, he was kind , if I could rate him I would give him 10stars, he explained me how the car works. I am so happy with my new car, it was great experience because it was my first time I got a Mustang, also the finance manager James Vidal he made the process so easy not like some other previous car purchases I had awesome job guys! I felt very comfortable, thank you so much, you guys did an extraordinary job.

George

Apr 21, 2016

The greeting when I got there and the phone calls from my service rep. He kept me informed through the whole process

David

Apr 20, 2016

The staff is great, I took my vehicle (Chevrolet) to Vista/Bozart since 2006, Team Ford is more professional without the aggressive sales pitch.

Franklin

Apr 20, 2016

Given the fact that Shawn Taylor is my nephew and I may be a little bias, while sitting in the very comfortable waiting room drinking the coffee provided, I watched and listened to him conduct business and was very impressed by his courteous and professional attitude as well as his knowledge of the job.

Dannie

Apr 15, 2016

Excellent service-courteous salesman and manager. Treated fairly. Shown facility.. Salesman perfect in showing details of the vehicle and taking time to answer every question. Financial was very exact, quick and complete details.

Marcus

Apr 11, 2016

I had a transmission issue and was worried I would not get my car back in time to get to work the next week. It was all done in one day!!!!

Lametris

Apr 10, 2016

I came in for an oil change on my Ford Edge. Everyone from Service to Sales were friendly, helpful, and informative. I was in and out in no time!

Ed

Apr 9, 2016

Greeted professionally, treated well, I was informed about the service to be performed and given a suggestion about another possible issue I brought up and was extended an offer to look into that issue. Car was done on time and I was notified promptly. Greg was awesome!

Matthew

Apr 9, 2016

The people at Team Ford were very helpful in finding a solution to my dilemma. The engine in my '05 F-150 had turned bad, and I needed a new(er) Ford truck. I met Mark R. Wilson and he listened to my situation, showed me various vehicles, and found a truck that was the right fit for me. He, along with Rocky (and others behind the scenes) worked hard to find a way to get me into a newer F-150. They succeeded, and Michael Mercado was very helpful in showing me the possible benefits and closing out my deal. The diligence, patience and support shown at Team Ford was exemplary.

Juanita

Apr 9, 2016

I was able to get in and out in a very timely manner - actually in less time than I was told. Everyone that I encountered was kind and courteous.

Lorene

Apr 9, 2016

Richard takes very good care of my car. When I call him for an appointment he gets me in at the best time so I don't have a long wait

Krista

Apr 3, 2016

Service has been more prompt when you drive up for service. Previously, you stood and waited awhile until someone came to help, but then, it may have been the day I was there for service.

Lisa

Apr 3, 2016

quick attention from the time I pulled in until the time I picked up my vehicle. Was ready before time promised

David

Mar 31, 2016

Doug and Brandon were extremely helpful and worked hard to help get me into my new F150. Even with my flights delayed, and having to do all the work via phone we got it worked out.

Randolph

Mar 31, 2016

After the purchase the customer service continued to make sure our satisfaction was complete, even after several BIG mistakes were made by a very new sales person.

Laranne

Mar 31, 2016

Rolando Suarez was extremely knowledgeable and kept me in the loop with updates while my car was being made. I never felt rushed or pressured, which is a big deal for a woman with little knowledge of cars! The Hawaiian gentleman in finance/contracts was wonderful as well. I couldn't have asked for a better experience - thank you!

Marcus

Mar 30, 2016

The whole buying experience was very streamlined and easy. Everyone was helpful and was interested in helping me end up in the car I wanted. Mark Wilson was the best salesman I have ever worked with! Very knowledgable, friendly, and he worked hard to make sure everything worked out well for me.

Edward

Mar 30, 2016

This was the first service on our Explorer Sport and the first time at Team Ford Service Department. Buck Porterfield greeted me immediately and took great care of me, offer me a courtesy wash, a free beverage and a shuttle home. Buck called me later that day a informed me the vehicle was ready, Great service and everyone that I spoke to was great.

Donna

Mar 30, 2016

Very friendly and knowledgeable staff. Staff made what could of been a stressful process a very relaxed and pleasant experience.

Dionna

Mar 26, 2016

Gregory was absolutely amazing. He was professional & went out of his way to make sure I was taken care of.

Robert

Mar 25, 2016

our sales rep showed us only what we asked for. very informative. also kept our dollars totally within our budget. no stress.

Daniel

Mar 25, 2016

No pressure and treated with respect. Very professional employees and very knowledgeable about product and types of programs that are available. Very good experience with no regrets about my purchase.

Wyatt

Mar 24, 2016

Mr. Richard Marovitz is the best Service Dept person I have ever worked with! He took care of my problem in record time.

Tlisa

Mar 23, 2016

From the time I phoned Ford and spoke with Christopher Leyba regarding my car stalling and check engine light coming on, I was treated with respect. Within a few hours of dropping off my car, Christopher called and told me my car was fixed and ready to be picked up. Overall, Christopher created a positive and professional experience for me. Kudos to Christopher!

Amy

Mar 21, 2016

I enjoyed every minute I spent at your dealership .. very customer friend ly and satisfaction is important to them . I would never buy a car any other place ..

Jody

Mar 20, 2016

Our saleperson, Terrance Hardin, was friendly, knowledge, & really cared. It was obvious that he wasn't just trying to sell us a car, he was also forming a connection. He spent so much time making sure we were satisfied, & we really are happy we chose our MKX! Every single person in your dealership is incredibly kind & has excellent customer service.

Miguel

Mar 19, 2016

Richard the Service tech. Was very polite, very good attitude. Things were done exactly how he had said. Very good customer service.

Teddy

Mar 19, 2016

Even though I was asking a lot they never gave up trying to make me happy. Terry and Neal were kind, patient and understanding in dealing with this old lady. Great deal, great vehicle

Sal

Mar 16, 2016

Chris Leyba greeted me when I drove up to surrender my F150 for maintenance. Chris was very knowledgeable with explaining what is involved with the 60k maintenance and why it is recommended to be conducted. I left feeling confident that my truck was in good hands. This is why I bring my truck to Team Ford because of guys like Chris. Sincerely,Sal Carrozza

Cynthia

Mar 15, 2016

I was greeted courtesously and with a smile. Lauren explained my options and was through and friendly. My wait time was better than I had expected.

Guy

Mar 13, 2016

Work was done in the amount of time I was quoted. (1 hour) This is very important to me. A pleasant surprise was also added in that time frame (A clean car wash) I did not expect that. Thank you Team Ford

Caryn

Mar 12, 2016

The Ford sales people provided ease of purchasing a used car they were very understanding under my circumstance ( death of my husband). I found a used car that fit the budget and will be very useful.

Timmy

Mar 11, 2016

No pressure atmosphere. I came in with what I wanted to do and try to save some money in the long run. Rick was able to look into it for me and provided possibilities. They were able to get me in a new vehicle at an awesome deal!

Nancy

Mar 10, 2016

As this was my first time shopping for a car by myself I was a little apprehensive but was lucky enough to get Mark as my salesman. He made me very comfortable with the process of buying a car. Thanks Mark.

Paul

Mar 9, 2016

I drive across the entire Valley for service at Team. I have 3 other Ford dealership that are closer as well as a plethora of oil and lube places. I go the extra distance for the outstanding experience.

Joann

Mar 4, 2016

We were introduced to Steve Olliges, the owner of Team Ford, who was very gracious to us. Everybody including R.J. Singh, our salesman, Carla in Service, and Michael Mercado in Finance, were friendly, courteous, helpful, well-informed and made my experience with Team Ford excellent.

Dustin

Mar 3, 2016

Everything. Jonathon helped me and he was incredible. I also dealt with Neal and Ryan who were both awesome. Customer service was top notch.

Steven

Mar 3, 2016

RJ is exceptional sales person that kept us updated at all times and we appreciated that. Service was awesome, from when we walked in the door to driving out of the driveway of Team Ford...Everyone including the young lady at the Snack Shack she was incredible. Great Team and awesome owner Mr Olliges.

Richard

Mar 3, 2016

The professionalism and warmth of the sales staff in trying to provide the optimum service, amenities and options for each customer. Product knowledge and insight as to what fits best for each person.

Bryan

Mar 3, 2016

Dan the Service man was very professional. He was concerned with our needs to whether we should drive the car or not due to the circumstances, he put us in a rental until he can get confirmation from the manufacturer. Was very helpful in explaining what the recall was all about. Very good service.

Rafael

Mar 2, 2016

Chuck, my sales guy was awesome! Helped me out to the best of his abilities. I would recommend all people to go to him. Also, the whole staff there was amazing. Even some guy named Shawn in services.

Steven

Mar 1, 2016

Carla the service writer was really nice and informal on the repairs being preformed to my car giving me notifications on the status

Nancy

Feb 27, 2016

Friendly, helpful attitude of Allen Turkish the salesperson and Michael Mercado in F&I. Makes spending a lot of money a pleasant experience.

Alexander

Feb 27, 2016

The whole process, really. From setting up an appointment, to looking/driving the car, and the time spent in the financing office. All 3 employees were great to work with.

Carol

Feb 25, 2016

Very friendly welcome. Recognition from your friendly staff. Coffee offered and accepted. Very friendly attendant at the little deli. Just an over all good morning.

Justin

Feb 25, 2016

Jorge and Doug were extremely helpful. Worked with us and understood what our budget was and did the their very best to accommodate our needs with a vehicle. We would recommend Jorge and Doug to anybody who is looking for a vehicle and that wants to feel like they are being taken care of.

Bruce

Feb 24, 2016

They got my truck in for warranty work right away, when Friendly Ford wanted to keep it for a week. I bought it at Friendly Ford, but Team Ford is now my service provider.

Diane

Feb 24, 2016

I told my sales rep I didn't have a lot of time & he respected that. The loan rep was very good at what he did also.

Jeffrey

Feb 24, 2016

Richard is so on top of things, he checks in on you while you're waiting on your vehicle to give you an idea on how much time is left. Very friendly and great customer service!

Paul

Feb 24, 2016

Service Advisor was very courteous, and promptly took care of all my needs. Explained what my options were, and then described exactly had been done to my vehicle after it had been serviced. They even washed my car for me!

Ellen

Feb 24, 2016

I was in for routine service this time with Dawn, but after your initial purchase or service you are never forgotten. Always made to feel like part of the dealership, and never a stranger!

Crystal

Feb 24, 2016

Friendly and knowledgable sales staff. Superior customer service and will do whatever it takes to have you as a customer for life.

Kevin

Feb 24, 2016

Ricky, our salesperson was helpful and pleasant to be with. If it wasn't for him I'm not sure we would have purchased a vehicle.

Beata

Feb 24, 2016

Staff was very friendly, especially Jorge, who didn't mind taking extra time to take my kids home and driving again when I forgot some paperwork. He was very patient and nice.

Kenneth

Feb 24, 2016

THE SPEED WITH WHICH THE TECHNICIANS WORKED ON MY AUTO. ALSO, THE TECHNICIANS WERE COURTEOUS; KNOWLEDGEABLE & AND THEIR ATTITUDE WAS GREAT.

Thomas

Feb 23, 2016

Our salesman was very courteous and answered all our questions and filled all our desires in obtaining the car we desired.

John

Feb 23, 2016

everything from the time I walk on the lot until we drove away our salesman was very helpful and courteous. In Finance was also a great person to deal with so helpful. Thank You one and all at TEAM FORD Las Vegas

Robbie

Feb 15, 2016

The staff, just always makes it easy to get through the process. They are always helpful, professional and available to help. We are Ford loyal, Team Ford loyal and buy from out of state, the service is worth the extra paperwork.

Eric

Feb 15, 2016

Salesman was not pushy. I was able to take my time looking and arrive at a decision.Frank was also able to answer any questions I had.

Sid

Feb 14, 2016

I continue to bring all of my vehicles to the quick Lane on Drexel road for two reasons. Austin Newman The store manager....and Juan Jurado one of your mechanics. Both of these gentlemen consistently go above and beyond the call of duty when it comes to being of service to the customer. Believe me I know the difference, I have been having cars serviced for 40 years..... Sincerely, Sid Rice.

Keith

Feb 13, 2016

Team Ford/Lincoln has a very friendly environment. It's why we went there for our new Lincoln. Our Product Specialist, Jeremy Zito was very professional and openly friendly. He gave us confidence that we were going to be treated honestly.

Jeremy

Feb 11, 2016

From the product specialist, Jonathan Griffith, to the Contract Manager, Michael Mercado, as a whole was the best car buying experience I ever had. Their knowledge and the support of the customers needs made them truly standing over all. They made sure I had walked away with complete satifaction.

Jacqueline

Feb 11, 2016

The location is very convenient, right off the highway. The variety of Ford cars/suv was great. I found what I was looking for in several colors. The options were great. I like that they have their own financing company through Ford. The salesperson, Rolando, was super informative and nice. Not pushy at all. He showed us how easy it was to operate all of the features. He made sure we were comfortable with the purchase we made and we got what we wanted. The finance person explained everything very well. He offered great warranty plans that met our needs.

Michael

Feb 10, 2016

Jeremy Zito took time and sat down with me and explained every feature.. He was extremely knowledgeable and confident in his approach.. I certainly will not be going anywhere else...

Randall

Feb 7, 2016

how much they were willing to work with me and the effort they put into getting me into a car

Nannette

Feb 5, 2016

The people were very friendly and knowledgeable, I didn't feel pressured or intimidated at all. Jorge my salesman was extremely nice even though he wasn't feeling well. The finance manager, James was helpful and I felt he was looking out for me. My family enjoyed the free snacks and the arcade.

Mary

Feb 4, 2016

Courteous and immediate service as always. Gregory (consultant) very thorough with respect to problems with auto, kept me informed as to what other problem existed after the tuneup.

Sherice

Feb 4, 2016

I was able to express what I was looking for and needed in my new vehichle . Ricky heard me he understood my concerns and needs and it was great that he knew so much about the far I bought amd his likes about the car! I felt l was in and out of the dealership in no time and that was great.

Monica

Feb 2, 2016

Bill Jenkins is very knowledgeable and passionate about the brand. Impeccable customer service! This is our second MKC in 6 months! We're hooked for life! Cooper Bolin is a great young salesperson with attention to serving the customer.

Gene

Feb 2, 2016

Work done in a timely manner and notified when work was complete. Also a shuttle provided, so i didn't have to sit in the lobby and wait.

Scott

Jan 30, 2016

Employees very focused on our satisfaction. Every member we met was helpful, friendly and seemed genuinely concerned about our expierence. We truly felt welcome and important. Thank you for doing it right!

Lynn

Jan 28, 2016

Greeted immediately and made to feel comfortable. Team members were aware of the vehicles I was interested in from online and phone conversation with Neal Johnson. Robert Edmonds was courteous and extremely helpful. Robert brought up 3 cars for me to look at and told me the differences so I could make up my mind. Patient no pressure.

Robert

Jan 28, 2016

The salesman, Brandon, was very patient with us, showing us different vehicles as we had asked. When we could not get zero % financing on the Mustang, the sales manager showed us a vehicle we could get it on (2016 Fusion)and with the price tag and the trade allowance, it was hard to say, "No".

Taurus

Jan 26, 2016

I arrived in time for my appointment. Service people were there to greet us and taking cars as fast as they could. I was asked to described anything that I wanted checked in addition to the service I came for. The service person was very polite and professional. She told me how long it would take and gave me a loaner so that I would not be inconvenienced. The loaner car was ready and I was on my way in a matter of minutes. I appreciated not having to wait there and to be given a nice new loaner car. I actually like my car better than the upgraded loaner. Since I have owned my Lincoln, I have received the best service ever from everyone at Team Ford. From Sales, Finance, to service, it has been the best experience that I have ever experienced from a car dealership. Your service people are attentive and writing down whatever I said, paying attention to detail. Nobody at your dealership has ever tried to explain away anything I said or questioned.

Michael

Jan 24, 2016

Came in to team ford feeling defeated after have been to other dealerships right before who all told me i needed a co signer. I was ready to just call it a night. The sales rep Martin took care of me and made it a great car buying experience. He has unmatched people skills and provides excellent customer service. By the end of the purchase it seemed as if I had known him for years. I will definitely refer everyone I know to team ford Lincoln because of his service.

George

Jan 23, 2016

Salesman (Brandon) was not pushy. We were just looking around the used car lot waiting for our Fusion to get serviced. He got the key to open the lock boxes when my wife asked to look inside a few cars. Casually, without any pressure my wife, not the salesman pushed me to purchase the car. Mario in financing was great. He made the document preparation painless. Explained all the extras I could get in a way that made sense for me to obtain. Great team.When I came back the next day with a minor problem with the vehicle, Dan explained that the backlog was about 3 hours and suggested I make an appointment for the following week; which I will do on Monday. All my experiences with Team Ford have been GREAT!

Sarah

Jan 23, 2016

I enjoyed the fact that although my family and I were focused on my dad getting a car, Allen T. made sure to put his focus on me as well. He was very helpful and even took time out of the following day to show me and my dad how to use our new vehicles. It was awesome customer service. I had a great experience there.

Kyle

Jan 23, 2016

The person that helped me, found that the problem with my car was under a recall warranty. I was quoted $600- $800 to fix the problem when I was in SLC UT. Your tech saved me a lot money.

Maurice

Jan 22, 2016

My sales rep, Jonathan Griffith was very professional, knowledgable and helpful in assisting me with the purchase of my MKX.

Radel

Jan 21, 2016

very easy to deal with .. had several questions since just moved to vegas from phoenix and all were answered clearly.

Richard

Jan 20, 2016

The service advisor was extremely pleasant to work with, he listen to my concerns and his follow up was amazing, he said he would call me after lunch with an update, and he did great service.

Thomas

Jan 20, 2016

My vehicle was taken care of for a warranty repair, a rental vehicle was provided and all other requests for service were accomplished without problem. Straight forward and efficient.

James

Jan 16, 2016

I was helped immediately, the service rep was friendly and professional, the service rep called me with regular updates, the work was done quickly, and another problem was found and repaired.

Ralph

Jan 15, 2016

Their payment options Great service Clean Facility the wide selection of cars and trucks the helpful setting up your car

Elijah

Jan 12, 2016

The staff was great. The service was quick and exceptional. The staff at Quicklane really make you feel like you're an old friend. It's great.

Mary

Jan 12, 2016

I loved Dawn. I probably was somewhat difficult because of the cost of this repair. I didn't expect it to cost $448.00 & was upset about it. But she was excellent dealing with me. Also, Rudy the driver that took me home & picked me up was nothing short of professional & very chivalrous. Both employees at Team Ford were outstanding professionals & made me feel valued as a customer. Thank you both Dawn & Rudy

Marjorie

Jan 8, 2016

I worked with one sales representative throughout the entire process. I really appreciate not being "double teamed" or handed off. When it was time to complete the credit application there was a smooth transition. And I was done - from the first greeting, through the test drive, and purchase completed - in 3 hours. Jose did an excellent job throughout the sale and I especially appreciate that we scheduled an orientation meeting for the following day so I would have a chance to get familiar with the vehicle and then have my questions answered.

Tim

Jan 8, 2016

Everything from the greeting when we entered the dealership, to the sales people, financial department, and taking possession of our new vehicle. The best car buying experience we have ever had! You are treated like family....

Jeffrey

Jan 4, 2016

No sales pressure. They let us shop and compare the competition. One other dealer came out with an offer sheet before we had even taken a LOOK at the vehicle let alone a test drive.

Silvija

Jan 1, 2016

No pressure, and Ali did a wonderful job helping us get the price and vehicle we wanted. We have looked and felt with other places, and no one made us feel like we were the o ly customer, we bought our vehicles on new years eve, and even with the hectic population of buyers our sales person Ali never rushed us. Amazing experience.

Ellen

Jan 1, 2016

Entire staff was cordial and helpful. Knowledgeable while explaining sales, finance and car details. Particularly patient as they addressed my concerns. I will not hesitate to suggest Team Ford to family and friends. Painless and pleasant to do business with them.

Obdulia Pedraza

Dec 23, 2015

Very friendly people, they help me as soon I walk in, they help me and answer all my questions, the seller person was very king

Eric

Dec 23, 2015

Super friendly, very easy feeling walking in and out of dealership and all my needs were met in the quickest time. Awesome experience.

Hubert

Dec 23, 2015

excellence in customer service and facilities, would defiantly let friends and family know what a great place Team Ford is for both having your vehicle serviced and purchasing a new vehicle.

James

Dec 22, 2015

I appreciate the Team Ford team that I interact with. You have some great folks working there. I miss Terry Arcemont and hope he returns soon.

Robert

Dec 22, 2015

Everything. Dealership was clean and well organized. Everyone was friendly and helpful. Sales staff did not pressure me into anything but answered all of my questions. Great experience.

Pamela

Dec 22, 2015

Location, great environment and amosphere. salesmen well verst, truthful and to the point. Very polite nd helpful employees great service.

Terry

Dec 18, 2015

FRIENDLY AND KNOWLEDGABLE STAFF. EASY TO TALK TO AND EASY TO WORK WITH. I RECOMMEND TEAM FORD LINCOLN TO ANYONE LOOKING TO BUY A NEW OR USED CAR IN LAS VEGAS.

Jose Fernandez

Dec 18, 2015

Thanks Marrio for the clarity you brought to the deliverance of the administrative part of this car purchase. You simply crossed the (t's) and dotted the (i's) clearly and effectively. You made it easy. Your humor and professionalism go without saying. Thanks for turning the dull part of a car sale into a quick and easy experience, " you were great." thanks from us both.

Joe L.Fernandez

Dec 18, 2015

This has been the best experience buying a car I've ever had, and the best yet, is that my wife, is in total agreement. Mr. Allan Turkish, at first hand shake, began to shine with professionalism. He gave us details, history and honest facts about this vehicle of interest with no hesitation. He went out his way to make certain that we knew everything about this important investment before commitment. I know his representation of the dealership on this day improved it greatly. I've told many people about this experience and haven't stop yet. He treated us very respectfully from beginning to end and issued all the material and ingredients to complete a great sale. Thanks Allen, I love the Flex, and would not hesitate to buy another from Team Ford. Team Ford, if Mr.Turkish reflects your hiring practices, WOW!

Charles

Dec 15, 2015

Comfortable with your dealership and Greg. Lincoln is a value member of our family. I looking foreword to Lincoln producing a Plug-in-Hybrid.

James

Nov 24, 2015

I am always treat well when I come in to have F-150 or Fusion serviced. Any questions I may have are answered and explained. I bought my F-150 there and Rolando did a good deal. When I buy my next F-150 I plan on buying it at Team Ford from Rolando.

Raffi

Nov 22, 2015

were not pushy or insistent. allowed you to be the consumer, rather than control your experience into their direction. felt relaxed and comfortable from sales, sales manager and finance - all superb!

Cynthia

Nov 20, 2015

My car was finally repaired properly. Runs great now and you provided us with a vehicle free of charge. Very helpful and much appreciated.

Lawrence

Nov 19, 2015

My car was ready in about 1 hr. (as soon as I was done with my nearby barber.) My last car dealership ( Cadillac) took about 2 hrs. for the same service

Matthew

Nov 17, 2015

Very low Pressure. My Sales person; Jeremy Zito, let me look around at a bunch of cars. I made my decision on which I wanted he never pushed me into a car or lost patients with me as I wondered. I was hoping for an Excellent experience buying a new car; so few people have them, I definitely had an excellent one. Jeremy is so knowledgeable, helpful and very patient. These are qualities you do not find in most car salesmen, nor do you find in many people in this town. I was so lucky to meet him on the lot. Everyone at Team ford has been so helpful.

Stephanie

Nov 17, 2015

Dan was very respectful and showed concern about finding and fixing my squeeky brakes and window. He treated me like I was a VIP. Very impressive and professional service

Graeme

Nov 13, 2015

Friendly service, comprehensive process, efficient sales team.Would definitely recommend.Both vehicles available and prepared and delivered as promised.I feel sure service and aftersales will be equally impressive.

Hezekiah

Nov 9, 2015

Eric Boyd was very professional, I was there to get my tires checked, but was looking for transportation just a bit higher off the ground because at night headlights perfectly blinded me from the rear. Eric introduced me to the Escape and a week later. I Escaped the problem with the Ford Escape.

rob and marlene roberts

Nov 7, 2015

Rachel took my truck in for a warranty on Thursday night it was ready Friday her whole team did a great job

Stacey

Nov 5, 2015

Our salesman Richard deireck was very helpful, very informative and he took the time to give us excellent service and we was very happy the way he conduct himself, very nice guy. Would definitely will be referring him to our friends and families

Jay

Nov 4, 2015

Everyone at Team Ford made us feel so special, from Chris, the manager to RJ our salesman. We were treated like family, even the other sales and finance guy, Ryan, went way beyond to make sure our needs were met. I've never had a better experience at a car dealership.

Jerry

Nov 3, 2015

For the second time we have enjoyed the ease in which the sale process went. Alex didnt try to sell us a car we didnt want or could afford. (we knew before arriving what we wanted).

John

Nov 3, 2015

A gracious warm welcome from Richard Marovitz. Richard evaluated my situation and reassured me that my service would be completed in an efficient and timely manner... and it was. thank you Richard

Susan

Oct 31, 2015

As I had worked with Team Ford in the past and planned to come back to buy my next car I knew what to expect - excellent service and care - and I got it in spades.

Oscar

Oct 31, 2015

My experience at your dealership was very good due to Mr. RJ Singh, whom was entirely taking care of all the questions and requests I had. He was also very very helpful to make my choice over the vehicle I was looking for. I have nothing but thankful thoughts for him. Thanks again Mr. RJ Singh.

Steve

Oct 28, 2015

Great service and reasonable price. Car was ready when promised. I trust these guys more than anyone else in town.

George

Oct 26, 2015

Good selection of colors/trim options for the model we were interested. Allen Turkish is a good man and great representative of not only Team Ford but also for the Ford brand itself. He was knowledgeable of the product, honest, and service oriented. Facilities at Team Ford were comfortable and clean.

Mary

Oct 25, 2015

Professional and courteous as always; was kept totally informed as to what work had to be performed on my car, and what future service will be needed. I appreciated that I was offered a rental car so that I could return home while auto was being serviced. Thanks for your good service.

Theresa

Oct 25, 2015

The salesman took the time to listen and explain everything to me. He also went through quite a few vehicles to find me the right one

Punam

Oct 25, 2015

No hassle. No pressure. They listened. They were responsive, thorough and knowledgeable. Unlike any car buying experience I've ever had.

Tamara

Oct 23, 2015

It was my first time purchasing a new car and Jeremy was very informative and helpful! I got what I wanted and more!

Hubert

Oct 22, 2015

The person that meet me and wrote up the work i needed done. Buck is a great guy to have meet your customers as they arrived to drop off there Vehicle.Real Nice Personality and seem to always be cheerful.

Michael

Oct 22, 2015

I like how polite and professional the Team Ford Service dept is and they always do a great job with the service and usually have my car done before expected time

John

Oct 22, 2015

Our sales consultant Mark Wilson was great! Easy, no pressure environment. Great place to buy a car and get one serviced!

Ronald

Oct 21, 2015

Ease of sales process. Salesperson knowledgable not pushy or overbearing. Clean showroom environment and beautiful grounds surroundings. Enjoyed the experience.

Leon

Oct 21, 2015

Your salesman Tom Spencer, Sales Manager Doug, and Director of finance Leanna were all very Courteous and professional. They were very respectful and honest. The integrity was second to none. They made me feel comfortable and confident that I would purchase a vehicle from Team Ford. They worked well together as a Team. My wife and was really pleased with the customer satisfaction. On a scale of 1-5. It was definitely a 5 star. Thank you Team Ford Lincoln.

Crystal

Oct 20, 2015

Friendly staff inside rental dept. Service Advisor was friendly, but never went over anything that was fixed on my vehicle. My vehicle is still having the same issues, just days after it was "taken care of".

Alison

Oct 18, 2015

I had the best customer service experience ..had to get my car towed in had a recall and wouldn't start so I called and Dan from service over saw my work and I needed some other things done including a new battery ..Dan kept in constant contact with me and was the friendliest guy and helped me out tremendously ..helped me not pay a arm and a leg for the work I had to get as I didn't have a lot of money but I did have some warranty ..I will b back for all my repairs thru Dan and would recommend him to anyone ..great job Dan thank u

Daniel

Oct 17, 2015

Everything was very straight forward and professional. Chris was AWESOME to deal with! As was everyone else. Very nice showroom and selection of vehicles. I will be back.

Jeffery

Oct 12, 2015

I was extremely pleased with my sales representative, Mike Perkens. Mike took the time to make sure I got the vehicle I wanted.

Tyson

Oct 10, 2015

Everyone was helpful and Allen had taken care of me very well. He also has taken care of family as well with cars and has gotten us all great deals. I walked out happy and felt great about my purchase.

Martin

Oct 3, 2015

Staff was extremely polite and professional. Service was completed in a very timely manner, and vehicle was returned clean and quicker than expected.

Lorraine

Sep 29, 2015

As usual, everything was just great - no complaints. Team Ford in Las Vegas, Nevada, as far as my experiences with them, have been excellent.

Nancy

Sep 29, 2015

Easy no hassle buying; everyone was very professional; as a recent widow I was reluctant to buy a car on my own, but Team Ford made it an extremely pleasant experience.

Michele

Sep 29, 2015

I liked that it didn't take very long. I was able to get the whole thing done in less than an hour. I also enjoyed my salesperson Greg Bradshaw. He's an interesting guy.

Breck

Sep 25, 2015

Team Ford always handles whatever I need quickly with a professional and friendly staff. I love my Team Ford f-150.

Benjamin

Sep 25, 2015

Excellent Service Rep,he made me feel like a valued customer.I had my service completed before the estimated time.I was impressed with being escorted to my car in the driveway.Team Ford you are doing a great job.

David

Sep 24, 2015

professional helpful staff (Jesse Frederito was my salesperson), timely responses to email and phone questions prior to planning my visit to Team Ford, non-pushy staff non-hardball staff that seemed to very genuinely enjoy their jobs and wanted the customers to have a good experience AND get a good vehicle. It is about much more than money to your staff. Very enjoyable. What a relief. Best experience I think I've ever had at a dealer. It is helpful that you put several different pictures of the used vehicles on your website.

Dustin

Sep 20, 2015

I was very impressed with how hard Jeremy and Adam worked to get me into the truck I really wanted. There would have been no way I could have gotten the truck I wanted and at the rate I wanted anywhere else

Staci

Sep 19, 2015

Rolando was the least pushy car salesman I have ever dealt with! He had an answer for every question I asked. He was knowledgeable about the cars and very personable. He never left me wondering what was happening, and spent a lot of time explaining the options and accessories in my car. He was friendly and attentive.

Albert

Sep 19, 2015

My salesman - Ricky Avalos & James Vidal - I felt they took the time to listen to my needs and they went to work to help me fulfill them. I represent a non profit organization that serves youth ages 4-16 in an after school program. We offer sports, recreation, arts & crafts, anti-bullying projects and other activities designed to keep our children actively We are Symbolic Art and we encountered a serious need for a passenger van to incorporate into our program. I came to this location because it's not far from the schools where we operate our program. I was introduced to Ricky Avalos and right from the beginning he was patient, he took the time to listen to my situation and he went to work on taking care of me. The entire process from beginning to driving our new van off the lot was "the best car buying experiences I've ever had" ... Everyone was friendly and eager to help me feel comfortable and complete this transaction - which for them it may be just another opportunity to create a satisfied customer but for me & my organization it meant so much more. Ricky earned my trust immediately - he explained the process, highlighted my options and helped me navigate the whole deal. He & James Vidal (contract manager) treated me like they've known me for years. Apart from leading a non-profit I am a real estate salesman (I personally provide financial support to the organization) so I appreciate & respect quality service - that was definitely my experience. I will tell everyone in the market for a new car (Ford) ... Go see Ricky Avalos and I promise he will take good care of you. This guy gives "car salesmen" a good name. I can't thank these guys enough ... My experience was fantastic!! So much more than I expected.

Sheila

Sep 15, 2015

This is 3rd vehicle purchased from TEAM FORD and the quality and attention given to my wife and I are always excellent. I'm sure we will be customers for life!!

Phillip

Sep 12, 2015

Gregory is the best service manager I have ever dealt with - and we have been coming to this dealership for nearly a decade. Nice hire!

Kimie

Sep 9, 2015

I loved not feeling pressured. It made my experience enjoyable. My credit was low and the person that worked with me didn't make me feel like crap about it. I really felt like he was keeping my best interest at heart.

Stanley

Sep 6, 2015

I would like to thank Cris for all the extra time he took to get my truck to me as soon as possible.

Miguel

Sep 6, 2015

I liked the large selection of cars you had available,Friendly staff and how you were willing to negotiate instead of saying there was nothing else that could be done.Definetly will be back in 2 years for a new Explorer!

James

Sep 3, 2015

Doug was awesome. Very knowledgeable. Answered all our questions, and if he couldn't be asked. Doug P is awesome as well.

Zachary

Sep 3, 2015

I worked with Jeremy Zito the entire time over the phone and he helped me pick a car and get approved all over the phone. All I had to do was come in and pick up the car. Jeremy was very professional and helped me every step of the way.

Robert

Sep 1, 2015

New Service Advisor and jumped in and I felt we had been doing service together from the beginning. Also helped address a warranty concern. Much appreciated.

Tara

Sep 1, 2015

It was a wonderful experience, everyone was so helpful and accommodating, they definitely made sure that I got a good deal and drove if in something I loved!!

Kitty

Aug 29, 2015

Everyone at the dealership was professional, courteous went above and beyond to make sure I had a wonderful experience Jeremy he was my sales person..he was wonderful he always return my calls in a timely manner and answered text messages as soon as he received the. Jeremy is a credit to your company. Bob in financing was also wonderful he explained everything thoroughly to..took the time to answer all my questions and make sure I had all the documents necessary to finance my loan..as a team they made it happen for me. I have bought many cars over the years..this was by far one of the most pleasant experiences I've ever had buying a car. From my first call the on asking for information about the promotion. I had a very good feeling about your dealership. I will telling all my friends and family about your dealership. Thank you so much for the wonderful service. I will most definitely use Team Ford when I purchase my next car.

Shelby

Aug 29, 2015

I like how easy Jeremy Zito made the whole buying process! He helped me find the car I was looking for that was in my price range! Everyone that I worked with was very helpful!

Steven

Aug 29, 2015

Amazing staff! I had an issue a week after buying my new truck and I contacted Chris the GM. Issue was taken care of right away! Great customer service!

Todd

Aug 25, 2015

Eric was very helpful. Did everything he could for the process to go as smooth as possible. Highly reccomend team ford. Great experience overall

Reynaldo

Aug 25, 2015

Tony and Michael were great never would of thought I would had gotten a car and with that great interest rate. I am extremely happy and enjoy my car. Michael is a great person

Lawrence

Aug 20, 2015

Assigned salesperson was very polite and spent a great deal of time working with us to obtain a vehicle that met our needs and desires.

Patrick

Aug 19, 2015

Jeremy was the nicest sales person we have dealt with. Very kind and helpful to my wife who is handicapped, and very knowledgeable and worked hard to get us a great deal. Also the people were very nice who got us the most for our trade. Everyone was nice but Jeremy went above and beyond.

Kenneth

Aug 18, 2015

Dealt with an experienced sales team (Ricky and Doug). The team was open, honest and willing to negotiate a deal.

Kristina

Aug 14, 2015

My sales rep Greg Bradshaw was great!!! Greg explained every step of the process, very kind and understanding, and he was knowledgeable about the car I purchased. I like that he did not approach sales from the "pushy" angle. I appreciated his time.

Jerry

Aug 14, 2015

Dawn was very frindly and professional. I will come to her when i bring my ford in again. Also. Tthe shuttle driver is super..

Jerrold

Aug 14, 2015

Friendly sales person (s) and not pushy. Went out of their way to accomadate us. They had good selection of cars.

Zandra

Aug 13, 2015

The sales person was knowledgeable about the product and I never felt pressured. If I didn't purchase that day I wasn't made to feel as though I wasted his time.

Keisha

Aug 12, 2015

Mark Wilson was very helpful and willing to do his best to get me where I wanted to be at with payments. He was very informative on all of the vehicles and very friendly. My parents have bought vehicles here before and we are all loyal customers to the service department at Team Ford Lincoln so in addition to me rating Mark Wilson may I add that any type of service I or my family has received here is always superb!

Jennifer

Aug 11, 2015

EVERYTHING! After many, many years and car deals and loan with Ford, Team Ford continues to live up to the highest level of standards and customer service as always!!!! Had a new sale rep for the first time in years and Johnathan was outstanding to work with. Made us feel that our time was valuable. Went above and beyond to make sure that we were taken care of on every leg of our deal. Will be recommending him to friends of ours that are currently looking.

Gary

Aug 8, 2015

We had a wonderful experience for the service team and all the people that we dealt with the team forDon't deal with Henderson service dept.

Dylan

Aug 7, 2015

Chuck was friendly, educated, calm, and great as a whole throughout the car buying process. I'm going to buy all my cars in the future from there only.