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Used Cars for Sale at Thomas Toyota in Joliet, IL
280 miles away from you!
Thomas Toyota of Joliet offers you the opportunity to find used cars by Thomas Toyota. Thomas Toyota is a trusted dealership serving clients throughout Joliet, in search of certified used cars. Also, Thomas Toyota is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Thomas Toyota to get the affordable car that is right for you.
Location: 1421 N Larkin Avenue, Joliet, IL 60435
Phone: (815) 744-2760
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What’s more, Thomas Toyota of Joliet has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Thomas Toyota. Check out the listings today to find the right car for yourself. Thomas Toyota is definitely the best place to buy used cars online.
Shine
Oct 18, 2016
Kudos to Jose at Thomas Toyota Joliet. The customer service he provided during my new car buying journey was highly excellent, efficient and commendable. I couldn't be more pleased and satisfied. I was truly impressed with Jose's knowledge on the Toyota brand and instructions/wisdom he provided during this experience. Again, Kudos to Jose and Thomas Toyota joliet.
JANICE
Oct 7, 2016
Had a Great experience with Thomas Toyota of Joliet! Was extrememly pleased with the whole process from start to finish. Coustomer service was great from all departments within the dealership. Allen Salazer was our salesman and went above and beyond to help us out and make the experience a very pleasent one. I would highly recomend them to any of my friends and family. Great job and great service, Thank you angain for making my daughters birthday a success!!
Fyonna S
Sep 22, 2016
I seriously can't believe how great the service was here! For the 1st time in my life, I felt that the staff & salesmen were honest people trying to help me and NOT scam artists trying to get me to buy the wrong car. A really kind (and patient) young man by the name of Anastacio Salazar (AKA Junior) was super helpful. I told him my budget and he actually did everything he could to keep me within my means. He made the whole thing such a great experience. Apparently, they're one of the 1st dealers to roll out a service in which you're presented with the best possible price upfront and don't have to negotiate down to a reasonable number. This is amazing for anyone who is not good at negotiating, or just doesn't want to have to fight for a good price!I got a brand new 2016 Corolla and it was hooked up (especially for the price I paid). Fog lights, tail, Bluetooth, rims, door protector...the works! I thought I was going to have to drive off the lot with the most basic car but they worked their magic to give me something I was actually excited about. I would highly recommend this place!
Heather
Sep 21, 2016
The staff at Thomas made my car buying experience a pleasure! The atmosphere was friendly and welcoming. They ensured I was completely satisfied with every aspect of my purchase! Thank you!
scott lohman
Sep 20, 2016
great place to buy a car, and a great place to go get repairs. They are very polite , fast and answer any questions that you have.
Jennifer Vonch
Sep 17, 2016
Kavere Louis was great. I did not feel pressured and I felt that he really listened to my questions and concerns. I felt comfortable through the whole experience. Great experience all together.
Chrissy
Sep 16, 2016
Tina was an awesome sales person and made our car buying experience wonderful!
Dean irwin
Sep 8, 2016
Greg Perez & Mark Robles teamed up and sold us a Toyota RAV4 4. Excellent knowledge and information. Superior attention and service compared to other local dealers.
2016 Toyota Corolla
Sep 5, 2016
Junior was very helpful! They are not commission based so there was no haggling. He made me feel very comfortable and well informed on the car I was buying. I love my new car!
Mwhans
Sep 3, 2016
Our sales rep. Jason Caruthers was great, got yhe cars we wanted to look at and answered all our our questions. Purchased a 2016 Toyota Corolla, their no haggle purchse is great.
Cathy a RAV 4 fan
Sep 2, 2016
I bought my RAV 4 here and have always taken it there for service. Would not go anywhere else.
Ehockin
Sep 2, 2016
Rich was a great help. The longest portion of the buying process was waiting to sign the paperwork.
Jonathan
Aug 27, 2016
nice place to buy a car , everybody be happy visiting there
Hashem
Aug 26, 2016
Ms. Tina T helped both I as the customer and Kever the new sales person. They were both great. I would like to especially thank Tina T. Thank you very much for all your help with the car buing process. I will definitely give your dealer the first chance to buy on the next car. I contribute this to you, Ms. Tina. Also thank you very much to your colleagues for treating my wife beautifully yesterday. She was there to drop of the paperwork you needed and was extremely happy with sales and service department. Alan and Ryan were the two folks helping her. Yesterday was her birthday. On her birthday they made her feel very good. Your dealership is lucky to have you all working there. Specially you, Ms. Tina. Thank you and God bless.
Amy Saavedra
Aug 25, 2016
I came in not thinking of buying a car, more of just looking & keeping my options open. I notice a Chevy Malibu that caught my eye, & as Greg approached us & helped us through the whole process, he was very outgoing, funny, patient & polite. I definetly enjoyed the service here & it made my time here a great experience on purchasing my first car! Thank youu Greg & the rest of the friendly employees!
Happy
Jul 21, 2016
Warranty service no issues. Also brought a flat tire from my Highander to another automobile shop and they said it was unrepairable and wanted to sell me a $275 new tire. Thomas Toyota repaired the tire!
Andre
Jul 21, 2016
First thing, our salesman Abdul did an outstanding job.He took his time, explained everything, took care of all the paperwork including the fiance as well.Was very patient, detailed and tentative, took care of all the extras with no issues. So everything was a breeze and pleasurable.Keep up the good work Abdul!
Fouad Ali
Jul 14, 2016
I bought my first new car from here over ten years ago and had an excellent experience doing it. Since new I've always come back to Thomas Toyota for maintenance. Even though I call around, Thomas Toyota tends to actually be cheaper for labor than most shops around. And I know it's done right. I still have the car, and only recently it's had it's very first mechanical issue, not back after more than a decade. When that did happen, I knew right away who to call.Service Advisor Daniel J. Evjen is friendly, courteous, and extremely knowledgable. He is the man to call the very very few times your Toyota has a mechanical issue. I should mention there's a sweet looking all black (including alloy wheels) Prius-C going for 18K that I'm really itching to test drive. Someone else please buy it before I do.
Patricia A. Little
Jul 3, 2016
I am a repeat customer. My first Toyota was purchased in 2001 and my replacement Toyota was purchased in 2015. I have always been treated with respect and made to feel like an important customer to them. They do their best to get your services done to get you out in a good time. Everyone that I have had contact with is very polite, courteous, and respectful.
Joseph N.
Jun 24, 2016
I can't help but notice that the people who I first meet when I take my Toyota Camry for regular service are more friendly and helpful than they were in the past. Even in the past these people I first met were better than average, but now they are even much better. They actually take time to listen and seem genuinely interested in giving me the best service possible. They seem to be on "my side."Keep up the good service and I'll continue to be a customer at Thomas Toyota. The parking spaces available at Thomas Toyota need attending to, however, and always present a hassle trying to find my car after it's been serviced and ready for me.
Stan Cook
Jun 2, 2016
I have used Thomas exclusively for five years. I have never had anything to complain about.
elkies
May 23, 2016
Abdul was extremely helpful during my recent car buying experience at Thomas Toyota. He stayed on top of everything and kept me up to date during the whole buying experience and had excellent follow up after I bought my new Prius.
Amanda A.
May 16, 2016
The general manager Mike Gors and the service manager John were so helpful and very good to work with. I was greated well when I pulled into the service drive and I was treated well as I waited. Very good people.
Marge
Apr 22, 2016
Our salesman, Abdul, was very knowledgeable and tuned to what we were shopping for. Everyone who we were in contact with were great...from sales to finance all were courteous, eager to please and our entire experience was excellent. We traded in a Toyota so we know the service department is also great! Would recommend Thomas Toyota to family & friends!
RevJoe
Nov 6, 2015
I visited the dealership on November 5th because of a promotional mailing I received recently. They advertized a low price for service and offered a further service discount if I took a test ride. Since I'm in the market for a new car and my old one needs an oil change it worked well for me. I was greeted by Jose Barrera, Sales Consultant, who spent the next hour showing me the details of the Avalon. He knows his cars and any question he couldn't answer immediately he found the answer for me. I had brief interactions with the Service Manager and the Sales Manager, both were helpful. Thomas Toyota is a "one price" dealership and their price on the Avalon is the best I can find.
Road Trip
May 26, 2015
Carlos Garcia was my sales person. Knowledgeable, enthusiastic, no pressure. Willing to listen to my needs and direct me in narrowing down a choice of model and trim. While bringing out a car for me to test drive, I decided I wanted to drive a step up from the one we agreed to bring out. No problem.....he quickly went back and found a model/trim I was more interested in. The rest......is history. I'm now a proud owner of a Highlander. Thanks Carlos!
ALP
Mar 10, 2015
I needed a new car after getting in a bad wreck and went searching on line to narrow my options. I found some great deals on the Thomas Toyota website and called and spoke to Dave. I went in that night and found a great selection of both new and used cars to choose from. Dave was very knowledgeable about the Toyota cars but had also done his homework on the other used cars on the lot. I walked out that day with a decision and picked up the car the next morning. No Hassles, No Surprises,and ask for Dave when you go in, he was great to work with
Roman
Jan 29, 2015
Mike Bagain was an extremely honest, energetic, and efficient salesman in the purchase of our used vehicle. We came in with our eyes on a particular car for sale and he was not at all "pushy" in trying to get us to buy other, perhaps more expensive, vehicles. He definitely found a way to connect with us the customer as well as effectively develop positive rapport. At no point did we feel pressured when talking to him. Thanks Mike for your service in making our buying a used car a pleasant experience!
Jermaine Holloway
Nov 15, 2014
Jermaine Holloway was wonderful, now he was not my salesperson but he saw that I was frustrated with the the damage at my delivery my original salesperson said "that not my problem"really then we I walked back into the dealership he ran to the back yes I was upset but he could have stuck around that's when Jermaine stepped in he handle it with hi manager and made sure I was happy THANK YOU SO MUCH JERMAINE
Bart
Nov 7, 2014
I drove more than 39 miles to get to this dealership because I was in dire need of a car,my old one had just got totaled.I was most appalled by the lax customer service I received from their salesmen as I was pretty much left unattended to once I tried negotiating for just 500 Dollars less than the listed price for a car I liked.Prior to that I had two salesmen on both sides,but once I asked for that little price reduction because I had intended to pay cash,they got up and left me to myself.I left very much annoyed because I didn't go there for monkey business as they made it seem.I won't go near this place ever again because they don't deserve my hard earned Dollars!!!
JJS
Oct 21, 2014
I purchased my first Toyota from Thomas Toyota and Anastacio Salazar (sales Person). My purchase experience was the best that I went back for my second car and later we purchased our third car there for my daughter. I recommend Anastacio as a great Sales person and Thomas Toyota has exceeded my expectation. Thank you! JJS
Chris
Oct 10, 2014
I spent about 3 hours finding the new car of my dreams and Jason was there every step of the way. He helped me find the perfect car for the perfect price. No hassle policy was amazing and way better then the standard car buying experience. Highly recommend working with Jason C!
Carmen Bahena
Sep 30, 2014
I was tired of car shopping, not really finding what I was looking for and having a hard time getting financed, Thank God I decided to visit Thomas Toyota of Joliet, I received professional and friendly attention Mr. Salazar treated me with respect not like other sales people that almost make you buy a car that you dont really like, He let me test drive and choose the car that I was looking for, the financing was very smooth and fast. I truly love to deal with people that know how listen to buyer's needs. I highly recommend Mr. Anastacio Salazar
Joe
Sep 29, 2014
I had bought a Nissan Altima from Thomas before and had a great experience. They gave me a very good trade in price and worked very hard with me to get me what I wanted, so I came back again. The experience was better the second time around. Absolutely no pressure and no hassle. Anastacio Salazar S.R got me the the car I wanted at the price I wanted, with no hassle. The only negative thing I could say would be a bit too much at the end with warranties, but just me some people might appreciate that. Thanks Thomas Toyota and Anastacio!
Average family man
Sep 13, 2014
I found a new Toyota Sienna on their website, so I called and asked if it was still available; the sales person told me yes. After some conversation about the Sienna, I told the sales person I will be heading down in 20 minutes to test drive it and they told me "we'll see you in 20 minutes." Within 10 minutes of that conversation, I received a phone call from another sales person who told me the car had been sold the day before and I said, how can that be? I just spoke with someone 10 minutes ago? So we hung up and I called the dealer back asking for my original sales person and again they assured me that Sienna had not been sold and was still available. When I got to Thomas Toyota, I was greeted by the second sales person who told me the car had been sold the day before; however, she changed her story to she's holding it for her customer and so I asked, oh so they put a deposit down on it? and she said no but she had a good feeling about her deal. When I spoke to my original sales person, he then apologized and said he was unaware of any pending deals on that vehicle. Unfortunately, it was their last new Sienna.
T. Will
Jan 4, 2014
I was promised things that never came about. I was also given the run around. Walter claims a commitment to total satisfaction, but isn't committed to customer satisfaction. I would not recommend Thomas Motors Inc. as a place to purchase a vehicle if they begin to make promises.
Bpbuba
Dec 1, 2013
Thomas Toyota is a wonderful dealership to deal with, Tyron our Salesman was very professional and understanding of our situation. Thy floor sales manager was outstanding in listening to our needs and keeping the payments within our budget but also getting us into the car we wanted. We could not of asked for more. They were quick knowing we had a toddler with us that day. Our finance guy Colin was very knowledgeable and made the process quick and easy.
tom
Nov 23, 2013
At first everyone was nice had a great salesman till the end everytime I call I never get answers to my questions overall I wouldnt recommend this dealership to NO ONE. They are horrible. Horrible customer service horrible manners these guys just dont know what they are talking about im very disappointed. Telling lies is there biggest problem they need to learn how to set things straight and do there job. Everytime I walk in there they just know me so they dont greet me. Just had a horrible experience and I never wanna buy another car from them again.
ANGIE
Nov 11, 2013
Our salesperson was very professional, informative, and friendly. He answered all our questions and provided us with all the information that we needed, we were very satisfied!
Happy Toyota owner
Nov 11, 2013
My salesperson was very helpful and quick with the car buying experience. He also introduce me to his manager who also was very friendly
Stacyalex960
Nov 11, 2013
My sales experience was wonderful Anastacio and Jermaine was wonderful By guys called me to check up on my new Camry these guys are very good in what they they do
Juan Meneses
Nov 5, 2013
The person attended me is very good man the name is Anastacio Salazar
Thomas Toyota
Oct 24, 2013
Nothing but the best .Nate, Jermaine and Lenny are the best at Thomas Toyota. I have 2 Toyotas from Thomas and I have been happy
Happy with the Toyota store
Oct 24, 2013
The best dealer buy far I was at the Nissan store no one would help me. My salesperson walked on their lot and approach me. He walked me into the the Toyota store and helped me,he offered me coffee and water,That made me feel welcome I would recommend Thomas Toyota to everone
Lola
Sep 26, 2013
What can I say, Service was the best among all dealers I have been for last years, no hidden fees, straightforward approach, feels comfortable in a friendly environment, I got a feeling that they do care about their reputation, worth to drive 30-40 miles from the city just because city dealers have hidden fees and not friendly at all!!!
R and K
Sep 22, 2013
We needed to purchase a car and were focusing on the Toyota Camry. We spent a couple days searching local dealer inventories and comparing prices. We felt that Thomas Toyota offered competitive prices and had learned from speaking to others about that dealership that we wouldn't have to haggle as much as at another Toyota dealership because Thomas sales personnel don't get paid commission for each car they sell. We went to the dealership with a set price in mind, the limit we would spend on a vehicle. The day we went to the dealership it was very busy there. We began looking at cars and did so for a little while without being approached by a sales person. I liked that aspect because I could look at the cars without being immediately pressured. When we were ready to speak to someone we approached the office and a sales person offered to help us. We told him what we wanted to look at and he began to show us some options. We test drove one of our choices. We then sat down with the sales person to look at price. Right away the dealer took X amount of dollars off the price before we even said anything and told of a rebate that would be applied. The sales person had our credit and qualifying finance option checked. Through a firm stance by us we were able to get the sales person and finance department to work with the numbers to get the price to our price. We knew our budget and would not budge and they kept working with the numbers to get it to our requested price. Overall we were very happy with the service, courtesy, and their desire to make sure we were happy and got what we wanted.
Tejas Patel.
Aug 23, 2013
The Dealership service was great. We went to buy Toyota Prius and we went there and Nathaniel Ragans was the person who was showing us all the cars. He was so calm, cool, smart and nice guy who made our day excellent and showed 3-4 cars which were in our range and budget. The process was going pretty smooth and We were about to buy car and then suddently thought to delay buying car for 2-3 months due to my brother in law's call to research same car for 2-3 months. We reserched and found that the dealer was offering the price was not too bad. So will go there again and buy it. Thanks
best interest at heart
Jun 18, 2013
My fiancee and I came in to look at a used corolla and Camry we saw listed online. The cars were a little more scratched than we liked so Brad showed us a 2007 Prius The said would be in line with our budget. We loved the car but when he came back with the price it was definitely above our budget. However, he really worked with us and we found a compromise we were comfortable with. We didn't really expect to be driving away with a Prius today but we both really love the car and it is perfect for my job. We worked with Jim on the financing, and that process could not have been more pleasant. My fiancee bought a new car over the summer through this dealership and worked with Jim on financing; I'm so glad we came back and worked with him, he was friendly and prompt and really had our best interest at heart and got me a great rate for the financing. In short: I would recommend this dealership and sales & financing staff to anyone
Fast ,easy,
Jun 18, 2013
Fast ,easy, right to the point .Easiest car buying ever
HAPPY
Jun 18, 2013
Excellent dealership. I've been to Thomas 3 times for my vehicles and they provided NOTHING but the best service EVERY TIME. Really impressed on their willingness to help you out depending upon your financial situation, and not push you away out the door. Rex was great, he has great communication skills and he can really relate to customers my age. I also worked with the Floor Manager (I did forget his name), but he was also very interested in helping me and mom get into a brand new Toyota and that's what he did. He even entertained my mom, talk about excellent customer service !!! If your looking for a vehicle, I recommend Thomas Toyota. I will be returning, if and when the time comes.
Scott
Jun 18, 2013
Working with Sammie was a wonderful experience!!! Sammie wasn't pushy and he listened to what I wanted and made sure that i was happy. I have bought many cars before but I have never experienced working with people like Sammie, Daenen and Colin. Daenan was personable and made sure the process was going smoothly and he worked out a deal that we both could agree on. Usually signing finance docs are horrible experience, it always seems like they are moving too fast, Colin took his time, made sure I understood everything and repeated himself if need be (even if I asked over and over).
HAPPY WITH MY SERVICE
Jun 18, 2013
Truly Exceptional sales person Sammie came in on his day off to meet with us He was extremely courteous and very efficient
chicago customer
Jun 18, 2013
I got lost coming from Chicago,Rex gave me a very good direction and when I pulled in he was standing out there to receive me.He also took time to explain how the car operates during test drive. Talked also about the warranty and was very cordial. Was highly impressed when i found out that he is new employee good access to your company
Thomas Customer
Jun 18, 2013
This is the 4th new car we have purchased from Thomas in the past 7 years we have been extremely pleased overall, Rafael sold us our 2011 Prius and is our salesperson on the 2013 Corolla ,Both transactions were very pleasant and Rafael couldn't have been nicer
Happy with my new vehicle
Jun 18, 2013
Rex was great finding a vehicle to fit what we were looking for. He kept trying until he found what we wanted. Negotiation was smooth. I would recommend Rex to friends and family
The best at customer service see Ralf
Jun 18, 2013
.My salesperson was very helpful and understanding. Since I purchased the Camry, he has called to find out if I needed any assistance with any aspect of the car. I know if I did, he would explain well!
Toyota for life
Jun 18, 2013
Nothing. My family owns 3 Toyotas. I bought this last vehicle for less than what I paid in 2001 for a similar Camry at Planet Toyota. I am very pleased with the dealership and service received. I bought an extra key in December, 2012 and the parts staff were very helpful and efficient, so I went there when I needed a new car.
Thomas Toyota
Jun 18, 2013
I want to thank your organization for their service and attitude of professionalism.Especially to Nathaniel Ragans for the selection of vehicles that he presented to my wife and me
Service
Jun 18, 2013
I took my 2008 Highlander in for a brake check-up and recall work. I was immediately met at the garage door and directed to John Silliti who was very polite, informative, and helpful. The recall work was done very quickly and the brakes checked out fine. The service department was also able to look at and repair a couple other issues I'd forgotten to tell them about in our initial discussion, all in a very timely manner.
service customer
Jun 14, 2013
The Toyota team is always great at Thomas, I have never had a problem there and the wait time is always reasonable.
Toyota Venza
Jun 14, 2013
Walter was the best sales person who helped me with my purchase along with Jermain. They were professional in every ways and I was very comfortable when I was there and even my nine month baby was comfortable. Purchasing this car was easy and they were very friendly. I will recommend anyone looking for a vehicle to go to Thomas Toyota in Joliet and ask for Walter or Jermain because they are exceptional. Keep up the good work!!!!!!
New Jeeep
Jun 12, 2013
Very enjoyable buying experience. No hassle. Found the car that matched what I was looking for. The pricing was clear, where all discounts were clearly identified as well as the available rebates. All features and options of the car were explained by David, and he made sure that the car was ready for me the same day.
Thomas Toyota
Jun 12, 2013
I brought my 2010 Toyota corolla from Thomas Toyota very good service good price on the car. This is a great dealership to buy from have fun buying.
GREAT CUSTOMER SEREVICE
Jun 12, 2013
This dealership and the salesman listed above (Mohammid Ayyash) have the best service in the world when it comes to buying your car. I've bought a Toyota Sienna 2012 for my wife and I was pleased to meet Mohammid Ayyash there, as he is so knowledgeable about the auto industry and answered all my questions that I have. The dealership
I love my new Avalon
May 24, 2013
The best sale experance that i have ever had ...My salesperson was wonderful he showed several vehicles ( note it was raining ) Thanks guys
Beautyqueen
Apr 6, 2013
Excellent customer service from the sales team and and service team
DONE RIGHT
Mar 27, 2013
Customer Service was excellent ,Rafael was very helpful in helping me find a car that fit my needs and was able to come down on a price that fits my budget .he worked with management in getting me the lowest interest rate possible ,low pressure and and overall excellent experience
New Car
Mar 27, 2013
Buying a new car had never been a pleasant experience until now. I did my research and went to several Toyota dealerships in the area. Unfortunately, I found their sales counsultants to be arrogant and pushy. I finally decided to venture out to Thomas Toyota of Joliet and they were my saving grace!! Rafael surpassed all of my expectations, he went out of his way to find the exact car that I wanted. Rafael is extremely knowledgable and surprisingly nice, not your typical salesman. If you are considering buying a car you should definitely do it at Thomas Toyota! I would like to thank the gentlemen at Thomas Toyota for their patience and understanding, they located the car I wanted in Indiana and had it delivered to Joliet the next day!
NEWPHONE
Mar 26, 2013
I DIDNT BY MY CAR HERE BUT I HAVE A NEW PHONE AND MY BLUTOOTH NEED TO BE SET UP ,NO ONE WOULD HELP ME JERMAINE WALKED UP AND SET IT UP VERY FAST.... THANKS
JANES
Mar 26, 2013
The best customer service by far. I take my hat of off these guys
Nagi
Mar 25, 2013
I spoke to sales rep before I went and ofcourse the good prices are only their to bring you to the dealer when I went there he said car was sold yesterday. Please be careful when your are buying from Joliet toyota.
DANCEMAN
Mar 15, 2013
Nate was very informative about the cars that would best meet my needs. He explained everything very clear to me. He did not rush me either. I would recommend him to other buyers for a car.
JAMES4U
Mar 15, 2013
Excellent dealership. I've been to Thomas 3 times for my vehicles and they provided NOTHING but the best service EVERY TIME. Really impressed on their willingness to help you out depending upon your financial situation, and not push you away out the door. Rex was great, he has great communication skills and he can really relate to customers my age. I also worked with the Floor Manager (I did forget his name), but he was also very interested in helping me and mom get into a brand new Toyota and that's what he did. He even entertained my mom, talk about excellent customer service !!! If your looking for a vehicle, I recommend Thomas Toyota. I will be returning, if and when the time comes.
Stannew
Mar 15, 2013
Nathan did his very best to meet our needs ....very understanding and ver patient
DAN1987
Mar 15, 2013
My salesperson was great finding a vehicle to fit what we were looking for.He kept trying until he found what we wanted.Negotiation was smooth.I would recommend Thomas Toyota to all my family and friends
Tony
Feb 12, 2013
Great prices and customer service.. See John he will take care of you..
alex
Feb 6, 2013
don't even think to call this dealer, they have the worst service.they sound like u are a criminal not a costumer.waiting its normal on the phone and the receptionist its just transferring u to some phone which nobody answers. finally i got in contact whit some manager ?(daully or whatever) and i was happy that i will talk to somebody bud guess what, my worst experience ever. i am a sales man and i am a proud owner on 2011 sienna and was so happy that i find my Camry bud wrong. no right person to deal at this Thomas Toyota.
Customer
Jan 2, 2013
My sales experance was wonderful The sales person was very personal .
Brand New Camry
Dec 12, 2012
I was treated with respect and not pushed into liking only one car I was here 5 years ago and was not happy But we met Jermaine the customer relation manager.
dougie
Dec 1, 2012
i called to make sure they had a car and i waited for 10 minutes so they can tell me they are not putting a real picture of the car and that the car is going to the auction in a couple days, worst service ive ever encountered with a dealership
Carole Myers
Nov 23, 2012
They won't say single truth about their vehicles so better back off from them.
$ue1969
Nov 16, 2012
I received outstanding service from all the employees at Thomas Motors. Jim was able to get me a great rate and easily made adjustments to the papers when I revised my down payment. My last three vehichles prior to buying my new Prius V were luxury vehicles and the service at Thomas far exceeded the service I received at the Cadillac dealer
MARY1969
Nov 14, 2012
This dealership is awesome. George ,Daenen was focused on us .george pulled up several vehicles for me for a test drive.The customer service was wonderful.I would buy from Thomas Toyota again!!!!!!!
dtorres
Oct 29, 2012
Troy E dens was very helpful in ensurning we found the vehicle for our family.he was knowledgable in the options different vehicles have and took the tome to answer questions we had
TOYOTA4LIFE
Oct 27, 2012
Excellent,That's all I can say i have been looking for a vehicle for 2 weeks and i have been to several dealers none like this one from the time i pulled up in the parking lot Keep up the good work
Corolla12
Oct 26, 2012
Customer Service was excellent ,Rafael was very helpful in helping me find a car that fit my needs and was able to come down on a price that fits my budget .he worked with management in getting me the lowest interest rate possible ,low pressure and and overall excellent experience
Terrancer
Oct 26, 2012
I recently bought a vehicle at Thomas Toyota and I wanted to take the time to tell you about my happy story.Everyone was very nice anad helpful ,but one person went above and beyond to make sure I was happy :Jermaine Holloway .Not only is Jermaine such a friendly and professional employee,but you can tell hes really cares about the customers.As long as Jermaine is there ,i will buy all of my vehicle at Thomas and i have already told many people about the exceptional service i have received there,all thanks to Jermaine. Thank you so much for a wonderful experience and I look forward to being a loyal customer for many years.
Kevin
Oct 25, 2012
BY far my worst dealer experience and I've had some bad ones. I scheduled a test drive for a certain time off the internet. When I got there, they told me the car was being worked on and was on the lift. I couldn't drive it, but could see it. I was annoyed, but said okay. It seemed to meet what I was looking for. I was planning on coming back to drive it, and asked for an "out the door price". He came back and said that they were raising the price over $2,000 (before adding in taxes/fees) because of the work needing to be done. Ridiculous. They were replacing the bearings on the front wheels which are at most $500 (and the cost to them was much cheaper). Scam artists that will try to do anything to get you in there and raise the price on you.
Happy Thomas toyota customer
Aug 18, 2012
Walter was excellent ,today I took home my new Camry .he also set up my phone to my car .
Happy Reviewer
Aug 4, 2012
Outstanding service today!!! Walter and Nick thank you
CAROL
Jul 28, 2012
Excellent car buying experience,Thomas Toyota have made me a customer for life and I'm telling everyone about them. I want to credit where credit is due, in this day and age where you only hear about the bad when someone do good you should hear about it
SON 1st CAR
Jul 28, 2012
Today I came into Thomas Toyota for my son a car ,Our salesman was Donnie he was very helpful with the sales process .
Excellent Dealership
Jul 23, 2012
I want to thank Thomas Toyota Dealership, Joliet Illinois for the excellent service that was provided to me! They were all so very helpful, professional, and knowledgeable. Concerned with my needs and very HONEST!! A highly required quality for any salesman. I went to trade in my car and planned on purchasing a Used Car. After looking through the lot, and the great sellection of cars, I ended up getting excellent financing and drove off in a beautiful, 2012, NEW Toyota Corolla...which I absolutely LOVE!! Thank you so much!! I will reccommend this Dealership and these employees to all my family and friends!!
Bbrook Camry
Jul 21, 2012
Thomas Toyota was excellent all the way Rafael our salesperson was helpful
Toyota
Jul 14, 2012
Today we took home 2 cars one new and one used one Nick was excellent with the buying process
Car guy
Jul 14, 2012
My car buying process was excellent ,I have read reviews from a couple web site but these guy are excellent ,from the G.M to the sales managers
Internet
Jul 14, 2012
My experience at Thomas Toyota was excellent ,my sales person was Marco,The price that I found on line was the price that I paid ,no games at all
Camry
Jul 14, 2012
Marco the Internet manager was wonderful very quick ,Thomas toyota thanks for the great work
Chevy
Jul 14, 2012
Wonderful service today I took home my used Chevy HHR and I love it
Tanya
Jul 14, 2012
Today I walked into Thomas Toyota and talked to Nate .He was very personal and polite,I told him that I was one the Internet shopping for vehicles,he played no games with me .
fast tc
Jun 27, 2012
Today im taking home my new Scion,My sales person Marco was fast with the paper work
My Scion TC
Jun 27, 2012
My experience her at Thomas Toyota has been excellent.Sammie & Justin all I can say is excellent
Sienna
Jun 26, 2012
Very good service and sales reps. Need improvements in building and customer requirements.
blue
Jun 23, 2012
I came into Thomas Toyota looking for a Rav 4 ( blue in color ) My salesman Walter said that they only had a white one,But they found a Blue one on the same day.
2011 CAMRY (RED)
Jun 23, 2012
My salesperson Tim knew a lot about the Prius,Thank for having a guy like that
TOYOTA FJ
Jun 23, 2012
WE I HAD A EXCELLENT TIME AT THOMAS TOYOTA ,MY SALESPERSON SAMMIE WAS VERY NICE AND I RECIVED AN EXCELLENT DEAL......
HAPPY WITH MY NEW CAR : 0
Jun 23, 2012
Today i came into Thomas Toyota I was looking for a new car ,I was greeted by a salesperson name Jeff he was very personal and helpful . Thank guys
guzman
Jun 23, 2012
Well Thomas Toyota has the best price on my used car
vu,ngoc
Jun 23, 2012
This is my 3rd vehicle from Thomas Toyota,The reason I keep coming back is the customer service.
2nd time
Jun 16, 2012
This is my 2nd car from Thomas Toyota and will be back next year for another one
Happy
Jun 13, 2012
Marco was excellent .Today Im taking home my new vehicle .
SaraCamrySe
Jun 11, 2012
My family have been coming to Thomas Toyota for year's .Today I took home a new Camry Se .
Delll
Jun 10, 2012
Be aware of this dealership. They are very dishonest for their prices. They are reviewing themselves and giving 5 stars.
I love my Camry
Jun 6, 2012
We today I took home my new Camry The treatment from Thomas Toyota was excellent.My sales person was wonderful ,
corolla
Jun 6, 2012
Customer service was excellent,my buying procedure was wonderful also.
SCION FRS
Jun 6, 2012
Our experience with Thomas Toyota Scion has been great starting with our first meeting with Marco
George
Jun 6, 2012
The salesman (Samy) give us confidence and provide clear advice and guide to make a good decision.
Fun times
Jun 6, 2012
Thank you Walter and Thomas Toyota for my new Camry
Maria
Jun 5, 2012
I purchased a 2010 Camry se from Thomas Toyota 2 months ago.And I never recived a 2nd key for it.After talking with Jermaine he ordered a gave me a new key for my vehicle. Thank you Thomas Toyota for a job well done. Happy used car customer
Sodha
Jun 5, 2012
Thomas Toyota is great.Thomas Toyota with the Best buying and experience I've ever had
Chuck
Jun 5, 2012
not too much pressure to buy a car. Experience was relaxed and laid back therefore a pleasant, non-rushed transaction.
Karen
Jun 5, 2012
Dealer made car buying experience easy, would highly recommend
Danid
Jun 5, 2012
Nick Ducato was very helpful and pleasant to work with. He really helped me with the purchase of my new vehicle. I would highly recommend Thomas Toyota to all of my friends.Jermaine also helped me figure out how to work all the options on my new Toyota Sienna XLE. I will definitely be back? Thank you!!!!!!!
Military guy
Jun 4, 2012
Customer support was great. The showroom could use a remodel.
Camry12
Jun 4, 2012
On 5/31/12 Ipurchased a 2012 Camry from Thomas Toyota my salesman name was Nick,he was excellent ,Help me findas vehicle that fit my needs.I love my 2012 Camry these guys are top notch at their jobs. From the managers and sales floor
2nd vehicle
Jun 4, 2012
Sammy was wonderful he was very friendly and helpful heeded waffle job showing it the car is that she my second car from this dealership I'm a Thomas Toyota customer for life
Customer 4 life
Jun 4, 2012
Thomas Toyota is excellent I receive such great help from my salesperson at all the managers there the finance guy Colin was very helpful with my financial difficulties
Wades
Jun 2, 2012
This was the best car purchase I have ever experience.
kiasoul
Jun 2, 2012
Everyone was wonderful car buying experance,excellant
Tammyvon
Jun 2, 2012
I received excellent service from Jermaine and Sammie
What’s more, Thomas Toyota of Joliet has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Thomas Toyota. Check out the listings today to find the right car for yourself. Thomas Toyota is definitely the best place to buy used cars online.