Used Cars for Sale at Tim Lally Chevrolet in Cleveland, OH

Shy

Oct 10, 2016

The team worked extremely hard to find the car we wanted!!! I would recommend this place to anyone who wants to buy a NEW CAR!!! Im extremely happy with our purchase!

kim bolden

Sep 28, 2016

The customer service was awesome. Devin my salesman was not pushy or over aggressive. He worked with what I wanted and delivered. Between Devin & Mike the finance manager, everything was clearly explained. I had some issues and this dealership absolutely went beyond the call of duty to solve them. Everyone I came in contact with was very professional. I will recommend them to anyone needing a car.

Toonmaro

Sep 22, 2016

Very supportive saleswoman. She found the car, color and all the specs I was looking for in a timely manner. She also made buying my first car (from a car lot) stress free. There was no feeling of I had to get the car that day. And most of all she ONLY SHOWED ME THE CARS I WANTED TO SEE, she didn't try to sell my a car that had been sitting on the lot for a while, that owner wanted to get rid of.

F L Phillips

Sep 14, 2016

The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication to honest dealing.

Tob,Bev555

Sep 13, 2016

Everyone that I came into contact with during my Tim Lally Chevrolet experience was helpful, patient and friendly! Not an overly pushy person in the bunch! No pressure applied! I felt they really cared about what I wanted and did everything possible to make it happen! Thanks!

Abongorno

Sep 13, 2016

I went to Tim Lally and bought a new 2016 ZO6 corvette right off the showroom floor. The car from the beginning had multiple issues, I was back for warranty work 5 times in the first 30 days. On the 4th day my new $85,000 Corvette was scratched. On the 5th visit It was repainted. Now the door does not match the rest of the car and you can clearly see that it does not match. No one at Tim Lally seems to care, Or offer any resolution. I Thought I had bought a new dream car but what im left with is a NIGHTMARE..

Betty B

Sep 13, 2016

Bruce Myers, Jim over Sales, Kim in Service and Rob in Finance are fabulous assets to your company. They did everything they possibly could and I think then some to make it possible for me to lease a new car. You would have thought they were my best friends or my family the way they treated me. It was a very unique experience for me and one that I so appreciate, you don't find a team like them very often.

bernice

Sep 12, 2016

The work started on time, the service person was friendly, helpful in explaining what needed to be done and why.the waiting area was comfortable and I especially like the section where you could wait and not hear or see the television.The car was washed once the repairs were done. the car now runs great.

Smith608

Sep 6, 2016

My mom just bought a car from this dealership. I can say enough good things about our experience. The sales person who worked with us was wonderful. His name is Travis. He was very professional and explained in detail all the information about the car. I will definitely go back again and tell family and friends about my experience.

thehappymalibulady

Aug 28, 2016

My mother and I went to turn in her leased 2013 Malibu at Tim Lally. Brenda Milliner was our salesperson she was unbelievably patient and helpful. My mom and I had very specific goals for her next car and Brenda made sure my mom got the car that would make her happy. She leased a new 2016 Malibu in Nightfall Grey. It's a beautiful car and I know this wouldn't have happened without Brenda's exceptional help. I will tell everyone I know to come see her at Tim Lally for their next car. I was so impressed with the service she provided.

mamaboo

Aug 24, 2016

I am more than pleased with Tim Lally Chevrolet and everyone who is part of the service team. Very friendly folks, who addressed me as soon as I walked through the door. My Malibu looked like a brand new car when repairs were completed. I'm very happy!

Alberto Gonzalez

Aug 20, 2016

I think they are a bit pricey for certain repairs but they do good work and it lasts. I received an estimate for some work and I found another shop that did it for 1/2 the price and same warranty 1 year and 12000 miles so I went with them.

Lynn116t

Aug 19, 2016

Excellent service my sales rep made everything clear and concise, the experience was superb. I was taken care of expeditiously, friendly service implemented. Thank you Tim Lally Chevrolet.

Rachel Colbert

Aug 17, 2016

The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me in this matter. Great work!

SilveradoNinja86

Aug 16, 2016

I went in to visit Tim Lally Chevrolet looking for a new truck and to check out their amazing new building and was blown away. A few friends of mine had recommended I talk to Camille Parr so I did just that. Let me just say that she was awesome; friendly, welcoming, and made all my requirements come true in a time frame I never would of expected (actually did better then what I was asking for). Camille worked with Rob Parr (good looking couple might I add) and Rob did a great job getting my payment lower then my maximum and explained how they came up with that, which was very refreshing to understand. Doug Ferguson handled all the finances and he is a xxxx of a guy. He was prepared, and quickly got me through the nightmare of paperwork and explained it in a way that it made sense to a less then smart person like me. Camille, Rob and Doug are like Daisy Duke & the Duke brothers (Im not sure which one is Luke and which is Bo but they can decide on that later!) They knew the task at hand, worked together, and put the stereotypical sales person to shame. I might have to go back just to hang out with them again real soon!

Superman8511

Aug 15, 2016

Kendall and Holly were absolutely wonderful. This is my first purchase from TIM Lally, but TIM Lally has been my preferred service center for many years. No haggling or fast car salesman pressure. I went out to look at cars and came home with a nice new Chevy. I'll be back when I'm ready for my next.

NekoNay

Aug 15, 2016

I referred to Tim Lally by my father and it was wonderful experience. Friendly customer service and I was out quick and they handled all the paperwork in quick tidy fashion. I'm glad I went and I'm very happy for my first car.

TracyFB

Aug 13, 2016

Devin Lindsay was our salesperson. Mr. Lindsay worked extremely hard to get my family into a new vehicle. He went above and beyond even coming to our home to help give the battery a jump on another car to trade in toward our new one. I would definitely recommend this dealership!

Hummer1

Aug 13, 2016

Everyone was very helpful and my car was completed in a timely manner. I would definitly recommend them to any one of my friends and family.

The muffin man

Aug 12, 2016

Tim Lally Warrensville has an amazing staff they aren't pushy sales people.. there more like family Travis Kinnebrew was probably one of the best car salesman I've ever met he even drove to my house 20 miles away #redcarpetservice THANK YOU!!!!!

Jeff

Aug 12, 2016

Great servers and the people are so nice yes I would buy there again

dkbonner

Aug 10, 2016

I was referred to Tim Lally Chevrolet by my friend who recommended I speak with a Salesman named Travis Kinnebrew. I called Travis told him what my needs were and gave him some parameters to consider that would work for me and my family. While I was at work Travis met with my wife to review our needs and selected a few vehicles that he thought would work well within our budget. My wife and I selected the vehicle and asked Travis to get the ball rolling and we scheduled an appointment after my normal working hours to complete the transaction. When we arrived the car was completely detailed, paper work was ready to be reviewed and the deal was "exactly" what we asked for during our initial conversation. Travis was very courteous and considerate of our time limitations. What a great experience provided by Travis and all of the representatives of Tim Lally Chevrolet. Knowing this dealership provides sponsorship and support for local youth athletics and other community support activities was another good selling point. Keep up the good work!

Harold Cunningham Jr

Aug 7, 2016

My wife Ebony and I came to Tim Lally Chevrolet to purchase her first car. We were greeted by Travis Kinnebrew and he provided us with excellent information about the financial options we had. He was patient, courteous, and willing to help us any way he could. Ebony was able to leave with a Certified Pre-Owned 2014 Chevy Cruze for a great price and felt great about her experience here. I highly recommend anyone looking for a vehicle to visit Travis and his team. You will find out quickly that buying a vehicle can be a comfortable, rewarding experience.

Rachel Colbert

Aug 4, 2016

Thanks to Devin Lindsey, my salesperson who inquired what vehicle I was considering to purchased. The paperwork was very smooth, financed went well and before I knew it I was informed that I could take the vehicle home that I tested drove.

K in Tremont

Aug 4, 2016

I came in to fix a broken signal lamp and to increase the air pressure in one tire. I had received automatic messages about both issues. The turn-signal bulb was fixed fine, but the request about the tire pressure was completely overlooked.While waiting, I received a fine complimentary manicure from your excellent stylist.

DeniseRose31

Aug 3, 2016

Thank you guys for your help in getting us both in new cars! You spent plenty of time with us - even when we changed our minds every 20 minutes on what I wanted! Made the buying experience easy and enjoyable! We love our vehicles and are so happy we went to you!

Rousey1232

Aug 2, 2016

Joe made my car buying experience easy, fun, enjoyable & one to remember. Everybody hates the home stretch at the end of signing all the paperwork, but Jimmy sat us down explained everything as needed got us in & out in a time fashion and I greatly appreciate it. Joe made sure he met majority of my expectations in a car and I also appreciated that. Big thanks fellas and the entire Tim Lally Family

Steve0311

Aug 1, 2016

Worked with Brenda on this purchase.. She was very professional, friendly and attentive during the purchase process... She did not put pressure on the sale and was available to answer questions and discuss options during the sale procedure...

Devon Lindsay

Jul 28, 2016

Helped me out and made a way out of what seemed like no way. I came here after being given the run around at another dealership. My salesman was Devin and he was great and made sure he worked quick to get me exactly what I wanted. I appreciate everyone at Tim Lally.

CaSimmons

Jul 28, 2016

I was help by Bruce even after getting there 30 mins before they open. He was very knowledgeable and helpful, I would recommend this dealership.

Big Chill

Jul 28, 2016

Holly is amazing,I have bought new cars before but she was the best every.take it from me Chall Montgomery.because of her I am with Tim Lally for life.so I would like to tell Holly Thank

Aaliyah Phillips

Jul 26, 2016

Immediately upon entering I was greeting with a smile by Travis. Travis was very patience and helpful with me buying my first SUV. He listened to my needs and because of that ,I will definitely recommend Travis to my friends and family.

Karly026

Jul 23, 2016

ALEX our salesman (took time to show us every aspect of the SUV and didn't leave until we were sitting in the driver seat), Tiffany in insurance ( awesome and funny very patient) and last but not least Mike in finance was all wonderful. What a great team. And Holly even was part of the team briefly but stop because she remember me from a previous sale.

Bmoore155

Jul 18, 2016

Amazing service! Bruce and Mike are awesome! They helped me beyond what i expected. They are the nicest dealership i went too. Just amazing! I love my new Equinox.

ramsey51

Jul 17, 2016

I had a good experience with this dealership. Everyone was very helpful in the service department as well as the sales floor. Very good customer service.

Maryann Harrison

Jul 16, 2016

I always go to Tim Lally Chevrolet in Warrensville Heights. The Sales manager Holly Vansil and my absolute favorite Salesman, Vidi Titus helps in any way they can to get you the best deal possible. I will never go anywhere else to lease or purchase my vehicles.Go to Tim Lally and ask for Vidi, you will not be sorry and you'll leave very happy!!!!Thank you Holly and Vidi for putting me in my new Chevrolet Cruze, I love it!!!!

chevytrax2016

Jul 14, 2016

Joe Z was very helpful I wish all dealers were like him very honest and straight to the freaking point. My family and I really appreciated that.

Maggie Jackson

Jul 8, 2016

Outstanding service. EXTREMELY respectful.. The car was ordered and the staff worked with me until the process was completed. I called many times and was received without judgement. ..I deeply appreciate the manner which the staff worked with me, especially mr. Devin. I would recommend Tim Lally to family and friends based on support received from staff. This includes Devin, Doug, holly, And Cam. These individuals were professional in their interaction with me. I have only positive things to say about them.

Bulldog13

Jul 8, 2016

This is my 5th vehicle from Tim Lally. Brian Lightner, Henry Jablonski and the rest of the Tim Lally Team make you feel comfortable in your purchase.

MillieP

Jul 6, 2016

Matt Nagy was very helpful in getting my vehicle serviced & made sure that all my questions were answered. Great service team.

Terrinabee

Jul 1, 2016

My family and I had a wonderful experience here at Tim lally. I really appreciate Joe for helping us get a car and just over all his helpfulness in general! He was amazing ! Robert Perr was te sales manager, desk representative.

smscalia

Jul 1, 2016

Very pleased with my purchase. Staff was professional and friendly and did not feel pressured. They offer great customer service. All my questions and concerns were immediately addressed. This was the quickest and easiest experience I have had purchasing a new car. Will definitely recommend to all friends and family.

LaTanya Hawthorne

Jul 1, 2016

Excellent customer service from the time we walk through the door, me and my family was very satisfied we all the work that Brenda Milliner did for me and my family.

Hayley3

Jun 25, 2016

Tim Lally is a great place to buy a car. Everyone is really nice and they have quick service. They tell you what your about to do, they go along with you every step of the way to buy a car. I would recommend this dealership to everyone.

dcrouse

Jun 24, 2016

Had a great car buying experience!! Mike Z is the best, really helped during the whole process! The dealership is brand new and really nice! Buy a vehicle from Tim Lally!!

Mike10

Jun 20, 2016

The car buying process with Travis was a smooth one. He is polite, pleasant, non pushy and very professional sales person.

Christine Peters

Jun 17, 2016

My husband was on the fence about getting a new truck. His old Silverado was acting up. So he called me and told me he was going to bring it home so I can look at it. It was a good idea to get. He said he wanted new tires and a new tonneau cover. Which we keep driving past truck cap soon as it went in. Loves how it drives, the cameras and safety features are great. He even put his No. 3 trailer thing on it. Wonderful truck and service always. We have been going here for years.

ACM

Jun 16, 2016

This was my first time purchasing a vehicle from Tim Lally but I've always heard good things beforehand. The sale was quick and easy and the staff was very helpful and knowledgeable about the automotive industry which made me confident that I made the right choice.

Emb126

Jun 14, 2016

I was in a tight spot, and Alex make the purchase able to happen. The process was clear easy and straigtforward. I definitely recommend him.Also, the new location is excellent.

DaveB

Jun 13, 2016

This is our fourth time purchasing or leasing a vehicle from Tim Lally Chevrolet and every time it has been a pleasure. The staff are very friendly and always work to find you a vehicle that suits your needs and is within your budget. Every time we dealt with Joe Z. who is very knowledgeable and willing to do whatever it takes to make it a great experience. We also were helped by Jim Z. and Robert Parr who were very helpful in purchasing the vehicle.

cindybabe

Jun 12, 2016

Joe was a perfect gentleman and he was funny too. I am retired from inside sales and he is great with customers. Not too pushy and very helpful. I found out that that some of my children went to school with the Lally boys when we lived in Solon. The dealership was very clean and orderly. Would recommend them to my friends without hesitation.

blapp

Jun 10, 2016

I was looking for a 2016 2ss triple black Camaro and couldn't find any local so I called some out of state dealers. I spoke to about 5 dealers that had a vehicle with my specs. I explained I was out of state and was a serious buyer. They all told me they would get back to me. Only one dealership called back...Joey Hurtuk from Tim Lally Chevrolet. He told me right off the bat he was going to do everything he could to make the sale and he did! I have to say he went over and above my expectations. He even met me halfway to deliver the car. In the end I had an excellent experience all thanks to Joey and Tim Lally Chevrolet. I am hoping they pack up their dealership in OH and move it closer to me in PA. Thanks again!!!

Taylorsmom

Jun 8, 2016

I came in for an oil change and with the help of Joe Z. and Robert Parr, I left with a 2016 Chevy Trax. While looking around I was approached by a saleman so I asked for Mike Z. who helped me with the purchase of my Pontiac G6. He was unavailable so he asked that his brother assist me. Joe Z. was extremely helpful and knowledgeable. He offered advice which led me to successfully leave my new SUV. I will always work with the Z. family as long as they are with Tim Lally, great experience!

Bobbie Hollendersky

Jun 8, 2016

At first I wasn't looking forward to buying a car. But Tim Lally's employees changed that. I have never experienced customer service like my husband and I did when we were there. His employees are so warm and inviting.

Beckman9103

Jun 5, 2016

Robert Cashmere was thorough, professional, knowledgeable and very kind. He answered all our questions and followed up when needed. The rest of the staff was very helpful on our day of purchase. Thanks for the awesome customer experience.

Bruce

Jun 4, 2016

My wife my sister n law and my daughter all purchase cars from Tim lally we always have good customer service .are sales person was very curtious very patient very attentive made sure we had everything we needed she called us later in the week to make sure we were happy with our purchase .

Aadams17

Jun 4, 2016

They were nice helped a lot with buying my new car ask for Travis! Also Holly was nice and she helped with plenty. I'm so glad I went here. In plus they got some nice deals

Carlisha.Murray 2016

Jun 1, 2016

My sale team Vidi, Kam ,and Doug worked extremely hard to make sure I was happy and satisfied. They didn't give up on making sure they delivered me a car.

SelenaP

May 30, 2016

I just purchased a new 2016 Equinox from Joe Z. He provided the best customer service. My mother-in-law first bought a car from him, then my mother and now me. We are all happy satisfied customers and will be referring anyone looking for a car to Tim Lally and Joe Z.

Jennyp

May 30, 2016

Alex and Holly were great! They asked what I wanted and worked with what I had to the best of there ability. I would recommend Tim Lally in Warrensville to anyone looking for a safe, reliable vechile.

studyfor.2016

May 29, 2016

Everyone was very friendly and kind in every way possible!made sure that my needs was first, asking me was there anything I need checking with me to see was I OK thanks for your kindness!

Buffalo Frank

May 28, 2016

Recently, my son had trouble starting his car while he was away at college. We had the car towed to Tim Lally Chevrolet for them to diagnose the problem. The staff at Tim Lally were fantastic. They were prompt, courteous and went above expectations to help me from over three hours away. I worked directly with Stephanie Malfara and was constantly updated as to what was going on with my vehicle. I cannot recommend her and her coworkers enough. They made the experience very pleasant and easy. I will not hesitate to send my son's car to them again!

Rob and Sylvia Miller

May 28, 2016

We purchased a 2016 Chevy Traverse today from Tim Lally Chevrolet. Our sales person Joey Hurtuk treated us like royalty. He helped us through every step of the process. He made sure we were 100% satisfied with our purchase and our trade in. He helped explain all of the features of our new vehicle and made sure we were comfortable with everything. Excellent customer service and we truly feel like we have a lifelong friend! Thank you!!

Darslanian3

May 27, 2016

So helpful! I would recommend this dealership! Awesome customer service, and so many things to do while you are waiting. Nail salon, movie theatre! All the workers are so awesome

David Brown

May 27, 2016

Wonderful experience with excellent hospitality, Holly, Bruce, and Kam made it worth while, Please keep up the great work. I had never met a group of people that are so sincere, my mom was in the hospital the day before and she was release the following day and we went to Tim Lally, I had told Bruce about my mom condition the night when she was in the hospital, when we got up there Holly gave her a huge hug and ask her how she is doing and Bruce did the same as well. It was a touching moment for me that I will never forget. Thanks for all the love and support, you gain a customer for life!

Chief

May 26, 2016

My family bought cars from Tim Lally {then Mosher-Lally) fifty years ago and I'm happy to be able to continue the tradition. It was a pleasure to deal with Travis.

big ray

May 26, 2016

Holly and Brenda were excellent in helping me out. I have dealt with Holly before and she is wonderful!! I was deciding between 3 different vehicles, and Holly helped me decide. She is so helpful!

China1102

May 26, 2016

I have purchased 2 cars from Tim Lally and Devin Lindsey, both times I had a wonderful experience. Devin made sure that I was completely satisfied with my vehicle selection. He went the extra mile to work the deal for me and I truly appreciate him for that. He made sure that my children was entertained while we were there because car buying is a very long process and children can become inpatient at times. The finance person (Jason Creager), was very nice as well and hilarious. He made sure he explained everything in detail to me and made sure it was clear before we proceeded to the next step of the signing process. Tim Lally has always been a great company to purchase a vehicle from and I will continue to do business with them as well as recommend them to others!

G

May 25, 2016

Great experience. Bought a nice car within 4 days of contacting the dealership. This was my second card from Tim Lally. Traded in old vehicle. Everyone treated me well.

Christian275

May 24, 2016

Amazing!I met Joe Z and Tim Lally and they were very helpful, and he gave me my dream car that I have always wanted. I also got approved by a wonderful manager Rob Parr.

Benjaminmc3

May 24, 2016

I would just like to say that Joey Hurtuk has sold me my last 2 vehicles and I'm proud to say that I would definitely recommend others to buy vehicles from him and Tim Lally. Also, I want to tell Joey thanks for just being a great salesman and also a personable salesman, which makes a huge difference to me when I'm making a purchase. Thanks again Joey and keep up the great work!

bxm01r

May 22, 2016

This is my second car purchased from Joey. He is always friendly and going above and beyond with any aspect of the purchase process. I would recommend Joey for your car buying process and service he provides after the purchase.

Linda

May 22, 2016

Alex Reed was very helpful with explaining everything about the process of buying or leasing my car today. I would recommend Alex to everyone!! Everyone at Tim Lally was great. Thank You Alex you are awesome!!

south2

May 21, 2016

I talked to Brenda before driving almost 2 hours! What an amazing lady. She listened to everything I said. Well worth the drive. Will recommend

DeniseC

May 21, 2016

We have been loyal customers to Tim Lally for over 7 years. We have always received excellent customer service from all of the departments but particularly from Curtis Tate in the service department. Curtis has always been helpful and friendly and has gone the extra mile for us more than once. It is because of this service that we have purchased our second car from this dealership. When Curtis said it was probably time to look at the option of turning in my car and look at purchasing something else we trusted his opinion. Robert Pollard was a no pressure salesman who showed us what we wanted to see and was very patient, friendly and helpful. We also received great service from Jason Creager in the finance department. We were fortunate enough to be part of the Grand Opening party on Friday May 20th and based on our total experience that day we are loyal lifetime Tim Lally customers.

Richtwyman

May 20, 2016

Alex reed was very helpful in helping us buy our new Camaro this was the first vehicle we had purchased on line he did a great job on sending us pictures of the car so we could make sure that was the car we wanted.after a 2 1/2 hour drive we arrived at the dealership and was greeted by a very friendly staffThanks to everyone at Tim lally

Boogie

May 20, 2016

Best experience I have had at a dealership in a long time.

WENDY JAZWA

May 19, 2016

I bought a 2016 chevy silverado. Joe Z. was great . The best salesman ever. He worked wonderful with Doug F. They got me everything I asked for. My tunnel cover and bed liner are super sweet. Thank you.

Gm4LFE

May 18, 2016

The staff at Tom Lally Chevrolet was very helpful, knowledgeable, and friendly. I had a great experience with them and will definitely buy from them in the future. Highly recommended!

Awesome

May 18, 2016

Joe Z was awesome. Kept me informed kept his word. I was turned down by 5 dealership and when Joe called me for a follow up, I told him my situation and he told me come and see him. I did and he kept his word I love the service. Also Robert parr was awesome. He did his thing. No pressure

AMBCvan

May 17, 2016

The sales person (Jelenko Joe Zekanovic) was very personable, patient and helpful in the process. I would not hesitate to recommend the dealership to friends considering a purchase.

steven

May 17, 2016

The whole experience was tiresome and irritating. However, Joe Z did an excellent job of maneuvering me thru the experience. He guided me through every step with a smile and genuine concern for quality service. The 2013 Malibu, the car I turned in, gave me some problems but Joe Z will keep me keeping coming back in the future. Hopefully, not for 39 months. I purchased a 2016 Cruze.

David Russell

May 16, 2016

Was very impressed with the new location. Was GPS you coming from west side of town leaving another dealer. Thinking, you was still at the old location. was very impressed with the new place as soon as I got close. The fast no pressure approach by sale personal was great! gave him my "wish list" and my guild lines and before i could park my car, he had two cars that was right in my guild lines.Had walked away from "many" other for down playing by set perimeters. And wanting to take elsewhere. This was a good experiences when we both got on same page with the pricing.

Bmortiz123

May 16, 2016

My wife and Iwent to another Chevy dealership last week and met with a sales person we previously bought a vehicle from. I was looking to purchase a new vehicle. After going to his dealership and looking at and deciding on a vehicle he said he would call me back after he ran the numbers. Two days later and no return call we came to Tim Lally's. That is where we met Brenda. She answered all the questions and worked on finding the right vehicle. We left the same day with the new vehicle we wanted. I would recommend Brenda to everyone I know!!!! The whole team at the dealership was a pleasure to work with. Brenda has a customer for life and I will be recommending to all my family and friends!!!!

mortiz811

May 16, 2016

We received excellent customer service! She made the purchase work for our needs. She was very attentive while we waited!;) Will definately return as needed.

Freddie Slaughter

May 16, 2016

Joe Z sold my wife her 2014 Traverse and never pressured her and was up front with her.. He told exactly what she could get and Joe Z is a very professoinal salesman and will reccomend him to family and friends. He and Robert Parr helped me to get my 2016 Equinox..

CTURPN

May 16, 2016

I was looking on the Internet one day for a new vehicle, and I decided to apply for a SUV even though I felt I wasn't going to be approved. The next day I received a call from Joey Hurtuk and we set an appointment for the following Friday. I went just because, but I really felt in my heart that either I wasn't going to be approved, they were going to put me in something I didn't want or they were going to try to have me put down a large payment even though I wanted to trade in my old SUV. My son and I meet Joey and he was so kind, respectful, very helpful and understanding. He asked me what I could see myself in, what am I looking for and once he was able to meet my expectations he assured me that there's no pressure. He was so understanding to my concerns and helped me through the process of buying my new vehicle. I appreciate him so much. If you are in search of a new vehicle please go see Joey and Rob Parr. They works as a team to make sure you are happy with your new vehicle.

Mcqueen20

May 15, 2016

Devin was wonderful and very hard working. Him and Jim worked very hard to get me my car. They are the best. Great teamwork. Excellent.

fionachick

May 15, 2016

This new location is very easily located and accessible. From the moment u walk in u are warmly greeted by staff. No one is pushy just helpful and welcoming. My boyfriend and I have bought four cars there now all from our favorite salesman Mike Z he is the best in the business. He will do everything in his power to get u the car u want and the deal you need. Mike Z is one of a kind!! We drive an hour from Youngstown just for this dealership and Mike Z. I recommend anyone to make the trip there!! The finance people are also out of this world. You will find nothing but warm and helpful people through the Tim LAlly

betnran3469

May 12, 2016

Tim Lally has great sales people working on the floor and excellent accountants. They took really good care of us. They listened to everything we had to say. Our sales lady Brenda Milliner was a sweet wonderful lady. I would highly recommend her to anyone.

Bulldog13

May 12, 2016

always a pleasure whether shopping for a new car, bringing friends to get a new vehicle or having my first ever collision repair. major props to Brian Lightner, Henry Jablonsky, Nancy and Joe

JCLAC

May 12, 2016

I would like to say that my experience with Henry, Jim and Doug was Outstanding! All of those gentlemen were very professional and easy to deal with! I have never been more impressed with how easy it was to work with these guys! I will definitely recommend Tim Lally to all of my friends who are looking to purchase a car!

joan

May 11, 2016

The salesperson, Joe Zekanvoic was tops! Made our experience enjoyable, best ever! Will buy all my cars from Lally and Joe Z. Will recommend him to anyone who needs a new/used vehicle.

Nmiller04

May 10, 2016

I purchased a new chevy spark two years ago from Joe at Tim Lally. I had an amazing experience, and LOVED my car. After getting into an accident and having my car totaled, I came back and thought I would never find another car that I loved that much. Joe helped me find a Fiat that I adore, and was so incredibly helpful and knowledgeable. I could not recommend a dealership or a sales person more than Joe and Tim Lally. I will be back for my next cars as well!

skyebear

May 10, 2016

From the moment I entered the dealership I was treated special, Mr Robert Pollard treated me like I was the only customer there, the salesman knew exactly what I was looking for and provided me with exactly that, caring about me as a customer educating me on the car. I WOULD RECOMMEND TIM LALLY CHEROVLET TO EVERYONE..MY ENTIRE EXPERIENCE THERE WAS OUTSTANDING!

BIGTALL 14

May 10, 2016

I WANTED TO GET A NEW TRUCK AND MY SALE PERSON WAS CHRIS VASKO. HE GAVE VERY EXCELLENT TIP ON YHE TRUCK I WAS LOOKING FOR. I TOLD HIM WHAT I WAS LOOKING FOR. HE TOOK ME AROUND THE LOT TO IF WE COULD FINE WHAT I WANTED. BUT WITH NO LUCK. HE SAID I SHOULD PUT IN A ORDER FOR A NEW ONE. WE WENT TO HOLLY FOR THE TYPE I WANT. WE LOOK OVER THE BOOK AND ORDER A NEW JUST WAY I WANTED. PICK IT UP TODAY 5/9/16 AND DOSE IT LOOK GREAT IN EVERY DETAIL, THESE TWO PERSON ARE A GREAT HELP TO TIM LALLY . U WILL HAVE NO PROBLEM WITH THERE SERVICE OF ANY CAR OR TRUCK

Bobbby

May 9, 2016

I was trying set the music on my smart phone to play on the car radio. I.took the car to the dealer and Devin helped me greatly. He told me every thing that I needed and how to do it.Thanks again Devin

Suburbanmom

May 9, 2016

Professional, knowledgeable, and friendly employees worked hard to ensure that we were happy with our purchase from start to finish. No pressure, and excellent customer service. Brenda Milliner and Holly Vansil were exceptional and understood our family's needs and budget. Both the Tim Lally Chevrolet dealership and employees provided for both the best family vehicle purchase and experience we have ever had. Thank you!

Mdwhitley

May 8, 2016

I was met by a sales rep immediately. He got me with the finance department, then helped me find something within my budget that I loved. Best experience I've ever had in a car dealership. Thanks

Bigpapa1031

May 7, 2016

Our salesman was the best. He worked hard to get us the best deal possible. His name was Daric Rolston. The finance manger Jason Creager made the financing painless as possible. We are very satisfied with our car buying experience. We would buy a car from Tim Lally again.

Ageethor31

May 6, 2016

Great staff vide Titans was very good at his job and provided excellent service for Tim lally Chevrolet. I love the customer satisfaction that I received.

slow2spool

May 6, 2016

Had a good idea what I wanted between new two models. Salesperson was very helpful in sorting out the differences and availability, as well as facilitating test drives. I didn't get the hard sell, which I hate, but the salesperson understood at the outset that we were not ready to buy. After we left and compared other options, we chose to go with Lally. Unfortunately they did not have exactly what we wanted in stock, but eagerly began the search for what we wanted through other dealers. Once the car was found, we took delivery later that day which was helpful for our personal schedule. The remainder of the process was pleasant. They offer Allstate insurance in their dealership which is very convenient. We did not need the insurance, but chose to review their estimates. No pressure. We were offered varying degrees of maintenance and extended warranties. The associate explained the coverages, pros & cons and costs. We made our decision and we weren't pressured in taking coverage, which is very refreshing. Again, I hate the car buying process but, this was pleasant. Btw, Tim Lally is in their new location which is very nice. They offer nice services like a wifi, nail salon and a movie theater, all complimentary, to make service visits go more quickly. Excellent experience.

Foxy

May 6, 2016

They were very professional and friendly. Diligent and persistent. They helped me get a car and I love it. Darick and Holly were both team players! She promised me a happy ending and thats exactly what we got!!

Brian Steinberger

May 5, 2016

I will never buy anywhere else. Joey, Holly, Rob, Jimmy, Jason and lets not forget about Mike... They are the BEST! Unparalleled customer service and a pleasure to work with.

DeVon

May 5, 2016

I brought my first car from them and it was the best experience I have had. They were fast and they got me a great deal on my car they also gat my a fantastic deal on car insurance as well Joey Hurtuk, Mike Gardner, Jason Creager, and Holly Vansil were great to work with I would definitely buy another car from them they are fantastic.

AR0823

May 4, 2016

This was one of the most easy going dealerships that I have ever had to deal with. Ryan Demassim was a pleasure to deal with. He and Holly both made me feel so comfortable and applied no pressure when it came to me leaving the lot with a vehicle. Although my chosen car was not my first choice, I absolutely love it & I have them both to thank for that. They listened to my needs & because of that there, I will definitely recommand them!

Lexaleigh20

May 1, 2016

Loved The Service!!!Was faster than I thought it would be..I would Recommend Tim Lally To Anyone!!Got the Car I was looking for and was overall satisfied

Tift32

Apr 30, 2016

Brenda was very helpful and fought all the way to the end to make sure I left the lot with the car of my desire. I would recommend Brenda and Tim Lally to anyone who's looking to buy a vehicle in a family oriented and caring environment. Thank you Brenda!

Tawana

Apr 30, 2016

Brenda Milliner was great. She remembered me from a few months back. She promised me should would contact me the next time deals were being given and she did. I really appreciate her for doing that.

CruzenBob

Apr 30, 2016

This was the most totally painless, no pressure, and enjoyable car buying experience I have ever encountered. Henry was fantastic, there was no pressure or game playing; Jason was professional and efficient; and Bian helped coordinate everything.

Michelle L

Apr 29, 2016

Matt Nagy is the only one I would go to, because he makes sure that my car is serviced correctly. He does an outstanding job and is very efficient, compassionate, and caring Service Advisor. He is the BEST!!!

malibupam

Apr 28, 2016

I was treated with great service by Henry Jablonski, Jason Creager & Tiffany in insurance. Very nice people to deal with. They helped me purchase the best vehicle for my needs & for price.

Jerry

Apr 28, 2016

The service advisor was awesome...outstanding job Jonathon; quick, efficient, very friendly! I showed up much earlier than my scheduled service time, but he took care of me as soon as I arrived...made my day, thank you very much!

Jpannarale

Apr 27, 2016

Alex Reed was very helpful in the purchasing of my vehicle and I am very satisfied. I would certainly buy another vehicle from Tim Lally Chevrolet.

La Mar

Apr 27, 2016

I had went to several Chevrolet dealers in the Cleveland area looking for the right vehicle and price. I stop at Tim Lally's through the recommend of a friend who was impressed by the New facilaties and sales personal. I found it was just as he said & ask for Devin Lindsey, who was also recommened. I found dthe young man very knowledgable and easy to understand the new techknowledges in the 2016 Chevrolets . He explain the bells & whistles in a manner, even I could understand. The new safety features and incentives he showed me & choose of colors & features convince my wife & I that this is where we would make our deal. I pass on the pleasurablel experience we had with the deadlership and Devin Linsey as person with the patience & ability to explain the Hi Tech to a 75 year old person like myself. My friend was also impressed & he made a deal. we both found it to be a rewarding experience which we will pass on to our friends. My wife has pass on her experience with your manacurist & the beautiful job she did on her nails.

Dale12

Apr 26, 2016

On 4-25-16 I was in need of a new vehicle. The Salesman was very helpful and assisted me in finding a car that fit my present needs. When given the options of leasing or purchasing I choose the lease. I decided to use this option to further decide if I wanted to purchase in the future. My recommendation of the Salespeople were very professional and not high pressure. Thanks.!

Shaker Bill

Apr 26, 2016

Everything about Tim Lally service is exceptional, from the on-line reservation process and reminder telephone call the day before, to the communicative welcome by service staff, descriptions of possible solutions to various problems, followup when causes were identified and the cost of repair needs reviewed for approval/time estimates before proceeding and timely completion of work needed. The new facility on Miles Road is clean, spacious and close by the service staff and checkout. The only thing I miss is the on-site cafe where customers could purchase sandwiches at the old location.

dedra coleman

Apr 24, 2016

From the moment I walked in the door I was greeted with excellent customer service. My salesman RO was very helpful, not pushy and patience with me. Ro found me the used certified car I wanted. I am a very happy client.

David

Apr 23, 2016

We had an excellent experience! Brenda and Brian were great! They were both very friendly, and went out of their way to help us find the vehicle that was right for us.

Ronald c Vickroy

Apr 22, 2016

I also want to praise our salesman Travis Kinnebrew for a fine job with any questions we had and didn"t high pressure us in any way to buy a car which meant a great deal to us.,, Very knowledge about the car... Thank You

Hotnewcar

Apr 19, 2016

I was not looking to purchase a new car but sa I walked around the showtime I found two car I liked just them Travis walked up and asked if he could help.me .We talked about the cars one was to small and the just right I purchase the Trax..

JEFRIDALE

Apr 19, 2016

BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME GET OUT OF MY CURRENT SITUATIONSHE SPENT A LOT OF TIME TRYING TO GET ME OUT OF THAT UPSIDE DOWN SITUATION I WAS IN WOULD LOVE TO RECCOMEND HER TO ANYONE LOOKING TO PURCHASE A VEHICLE

nat01

Apr 17, 2016

the sales person henry Jablonski and finance manager Jason Creager went the extra mile on the deal to find the right vehicle for me and my wife.

leri, john4039

Apr 17, 2016

I have been looking for a very unique Silverado for over a year. I wish I would have dealt with Alex Reed sooner. He really persevered in finding just what I wanted and was so easy to work with in sealing the deal. I have dealt with many different personnel at many different dealerships throughout the years, and there is no comparison to my excellent experience at Tim Lally Chevrolet with Alex Reed.

ward2015

Apr 15, 2016

This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the probably million dollars to build this new building in order to keep their franchise. Which would have been better spent corporate to lower the prices, or include maintenance service for the first 3 years of ownership.

jrucker

Apr 15, 2016

First car buying experience for me and the people at Tim Lally made me feel comfortable. Very knowledgeable about each product and were not pushy at all with me. Were very patient in explaining pricing for each product. So far I'm very pleased with my '16 Equinox LT.

C6laniece!

Apr 14, 2016

My car was super filthy, it had dog hair, stains and just overall dirty. I've had the car for 3 years and never had a cleaning. When i took my car in for just a detail, they found dents in my windshield and 3 recalls on my car. They told me while the car was in their care, they would take car of those. The windshield was free through my insurance and the recalls were free of course. I only went in for a detail cleaning. My car was clean and free of recalls! I was a very happy customer!

kisha123

Apr 13, 2016

My Visit to Tim Lally was great. I just love Holly. I didn't feel rushed or pressured into the deal and they found the best deal for me

RaeGarner

Apr 13, 2016

Alex was very knowledgeable about the car i purchased. I can tell through his enthusiasm about the car that he loves his job and enjoys being apart of Tim Lally

Joy

Apr 12, 2016

Staff went out of their way to make my experience a good one! The dealership was very impressive and I'm so glad I chose Tim Lally to do business with.

cdavja06

Apr 12, 2016

This was my first time financing a vehicle and Vidi Titas made everything go as smooth as possible, would definitely go to him/tim Lally ford for my next vehicle and recommend anyone looking for a vehicle to check here.

chevygirl56

Apr 12, 2016

The staff made the process as easy as possible. They showed me all the options available and were very courteous and knowledgeable. Travis made sure the experience was an enjoyable one and I didn't feel pressured. Jim in Finance explained all the paperwork I was signing and took the time to explain any forms I didn't understand.

Natale a Urich

Apr 12, 2016

Travis Kinnewbrew was an exceptional Care Salesman, he treated us as if we were family members as oppose to just a number and/or customer. Travis leadership skills were impeccable. We are truly grateful that we had the opportunity to transact our business w/ Mr. Kinnewbrew. Incidentally, Doug Ferguson went above and beyond to assist us w/ a dilemma that we were experiencing. Mr. Tim Lally should be made aware what great employees he employ!

Cruzin123

Apr 12, 2016

My experience at this dealership was great. The staff was very friendly and knowledgabe. Bruce Myers made my car buying experience easy and addressed all of my questions and concerns.

JeanelleM

Apr 12, 2016

Had an absolutely great experience at Tim Lally with car salesman Travis! He was a great help with the purchase of a brand new vehicle and answered all of our questions & concerns... I would definitely refer people to speak to him when its time to purchase a vehicle! He is so down-to-earth and made us all feel comfortable and at home...

Twaun Hayes

Apr 12, 2016

My visit to Tim Lally Chevy was great!!! Brenda and Holly made me feel like I was at home. I felt like I was one of there own family members. I didn't feel rushed or pressured into the deal and they found the best deal for me.

Joy

Apr 12, 2016

Staff went out of their way to make my experience a good one! The dealership was very impressive an d I'm so glad I chose Tim Lally to do business with.

DMont37

Apr 11, 2016

As a first time buyer from a major car dealership this was a scary experience. Well that was the case until I walked into Tim Lally! Ryan was an amazing salesman and made me feel so comfortable. He didn't make me feel pressured to make any decisions. With the help and joint effort of Holly I was able to get the car of my dreams! They were an amazing team to work with and I would recommend them to anyone buying a car!

Erin

Apr 11, 2016

Several years back I leased vehicles from Tim Lally. This year I came back to purchase a new vehicle. They gave me the same courtesy and attention to what I was looking for in a car.

mark123

Apr 11, 2016

bought a car from tim tally chevy this past weekend and was very happy, the salesman joey hurtuk was honest, friendly and knowledegable, i would recommend this dealership for all your automobile needs, mark brady

valerie beard

Apr 11, 2016

I was just on my way to work about 8:00 am Tuesday morning, when I heard a terrible noise in my car. I immediately called my job to let them know I was on my way to my dealer because my car was not running well and I thought it may have something to do with those 4 recalls I had. I was really afraid to drive it but I didn't have much choice. I was told it would cost about $2500 to fix my car so I decided to see is I could purchase a new car. That's when I met Devin Lindsey. I explained to him I was not prepared for this but I would look at what he had to offer. He was very patient and caring, as if he knew exactly what I was going through. I wasn't sure what to do but I believe in God and I asked him to pray with me and he did. I'm sure I was not an easy customer, but in spite of all my rejections he remained calm and understanding. He's a good sales person, not pushy or opinionated. He explained as well as showed me how some of the features worked and helped me set up On Star and Sirius Radio. I brought the car back because the interior was not entirely cleaned and he made sure it was cleaned. I thank Devin for his patience and understanding.Sincerely,Valerie Beard

Vehicle2025

Apr 10, 2016

Devin was excellent and very knowledgeable in sales. Devin has a listening ear, and was very attentive to what I wanted, much more than the sale of vehicle. He understood the type of job that I had been entrusted with and never stopped until I was extremely happy. He continued to work until time for him to get off....yet he never stopped. I was tired, had not eaten dinner and I was at the end of long day. Devon smiled and say Mrs. Butler waited! Devin asked me to wait one minute, I stood at the front door, and waited. Here comes Ms. Holly Vansil with Devin. She asked me to tell her what I wanted so I did! I wanted a vehicles with a navigational system, comfort, beauty, and a car note not higher than the one I already had. I had negative equity on my vehicle so lots of work had too be done. Ms. Holly said I have a vehicle for you!!! I waited until Devin came back with a vehicle and he opened the door and I was ready to get in and go!!!! It was cold outside and the heated seat were a dream...the ride was so comfortable and the extras made my long day more enjoyable. Heated seats, sun roof, navigational system, leather seats, back up camera, etc. I was sold!!!Ms. Holly worked on the finance charge with grace and a pleasant smile. It's 9:00pm and closing time. Ms. Holly asked me to call Devin in the morning with a confirmation on whether I wanted to purchase the vehicle.When I arrived home, my husband said what did you think... I explained with excitement all the features this vehicle had, my husband was amazed. I texted Devon that night with a yes!!!The next day Ms. Holly worked on the finance charge and I could not have been happier. Finance charge was lower than what I was currently paying. The negative equity did not take my payments over what I was already paying. I was blessed beyond measure of the wonderful service that I was extended at Tim Lally.Jason from finance worked extremely hard to ensure that all the work that had been done on the front end did not go down the drain. Jason found saving under his desk and the that made the deal even sweeter. The maintain package was higher than I could afford so I could only pick a few things, YET I was extremely happy and grateful. I truly believe that God blesses His children with a few pleasures of this world. I am grateful , blessed and extremely happy with this vehicle. Thank you Tim, Devin, Holly, and Jason for the wonderful service I was given... this is my first Chevrolet that I have every owned. Blessings, Grace & LoveRev. Joyce H. ButlerP.S. Ms. Holly as a was driving out the parking lot, I smiled extremely happy and look up through the sun roof and said thank you Jesus!! Wonderful things that He blessing His children with,,,,

JJA119

Apr 9, 2016

I have purchased several vehicles over the years through Tim Lally Chevrolet, and I have always had the best experience in doing so. Everyone I encounter in the dealership always makes me feel welcome and comfortable. The person with whom I deal on a regular basis there is Brian Lightner. Brian has always given me a fair deal and provided me with service for my vehicles, whether it is for the body shop, service or parts (yes, I have used all of these services). Two years ago, my wife's vehicle was rear-ended and we got EVERYTHING taken care of at Tim Lally: the body shop repaired the vehicle, provided us with a rental vehicle and dealt with all of the insurance companies involved, only leaving us with drop off and pick up of our car. It was great! I cannot say enough good things about Tim Lally Chevrolet, the people in which they employ and the great service that I have received in all areas they provide. I will be back here in a few months when my son is ready for his first car and I have peace of mind knowing that we can go to a place we trust.

baron766

Apr 8, 2016

DECEIT & FRAUD BUYER BEWARETim Lally Chevrolet has a foundation based on deceit, incompetence, and fraud. Tim Lally charges for items that dont need to be replaced and surreptitiously increase the bill for services that are based on incompetence and deceit. In addition, their supervisor Mark Rigby, will be sure to scream at you and denigrate you in front of other employees. Caught red-handed, Tim Lally is unwilling to resolve their mistakes, and invites you to take them to court. Before buying or taking your vehicle to Tim Lally, look up how many lawsuits theyve been involved in (its public record) and consider my story below. I recently took my vehicle to Tim Lally because my check engine light was on and my vehicle wasnt running correctly. After a diagnostic, I was initially told that replacing a sensor (costing nearly $750) would completely resolve the problem. In addition, the service manager convinced me to also replace a solenoid that ostensibly would go bad in the future. So, I agreed to the $1,600 in repairs based on the promise, and diagnostic, that I would be on my merry little way once the repairs were completed. Unfortunately, the repairs did nothing, and Im in the same position as I was when I brought the vehicle in. After paying for parts and services that were ultimately superfluous, Tim Lally then claimed that the problem was due to some other mechanical problem - an additional $4,200. What! At this point, they had my vehicle for a week, and no way was I going to spend another $4,200 for something that should have been diagnosed from the start. So, I did what anyone else would do, I asked for a refund for the unneeded services that were already performed and planned on taking my vehicle to a more competent repair shop. I took off work to pick up my vehicle and figured they would be apologetic about the situation. Boy was I wrong. After talking to the service manager, I was quickly taken back into an office away from other customers. Supervisor Mark Rigby immediately closed the door and began to yell and scream demanding payment for repairs. He said I dont care what you do or what your story is, pay the money or take me to small claims. I realized that it was Marks conscious effort to try and get me to yell back, but I wasnt going to bring myself down to that level. Every time I spoke, I was interrupted and yelled at some more. He even went as far as making denigrating comments about my reputation but this is the first time I met the guy. (By the way, I realized quickly that Mark Rigby was unwilling to resolve the issue so I quickly started to record the conversation. A blog and recording will be linked to this complaint) Instead of refunding me for repairs that supposedly would solve my problem, I was given only one choice pay the bill or we keep your vehicle hostage. And thats where it stands. I write this letter, as my vehicle sits in the cold, unrepaired, and $1,600 in the hole. But this isnt the first time Tim Lally has treated customers this way. Three months ago I brought my truck in because the wheels were shaking. Just 15 days before I brought it in, I had the brake pads replaced by another mechanic. Yet, Tim Lally called to say that I needed an entire brake job, pads and all. Just to be sure, I snuck back into the garage, crawled under the truck, and to no surprise the pads I had replace 15 days prior still had bar code on them. To no surprise, I would not recommend Tim Lally. Im told that in situations like these, there are consumer protection laws that allow for complete recovery. Im not sure on the laws, but Im also told that customers can actually get up to triple damages if certain guidelines are not followed by mechanics. In any event, my vehicle sits at Tim Lally as I write this complaint. My face is still soaked from the wet breath of Mark Rigby yelling in my face. And Tim Lally has a brand new facility that they need to pay for bilking consumers to cover the bill.

Hbonner43

Apr 8, 2016

Devin Lindsey provided great personal service to me and my husband. The day we came to Timlally Devin appeared to me very busy with customers. My thought was "he is going to be too busy " to help us with this important process (finding a affordable vehicle that we like. I am glad ?? to say I was wrong. Devin provided undeniable personal service never letting us feel less important and called us when he found the car we were looking for. Thanks Devin you and others like you are what make dealerships a great place.

SwanDandM

Apr 5, 2016

Brenda Milliner was our salesperson. We started our experience on the Saturday before Easter, when banks were closed. It took time over the week to get information sorted out for our lease trade in. We wanted to take advantage of the dealer rebates available on the Chevy Sonic LTZ I was interested in, but the rebate time was expiring while my husband and I both had to work. The dealership extended the rebate time allowance for us and Brenda stayed 2 hours late to help us finish the sale. The finance department got us a great loan rate. We ended up trading in 2 cars and the dealership gave us a good value on both.

marcppf

Apr 3, 2016

Brian Lightner delivered exactly what I asked for and then some. I gave him my preferred list of things I was looking for in a used 2013 Buick Regal GS and he found it. I could not be any happier with the purchase and of the service I received at Tim Lally.

alidoyle3

Apr 3, 2016

We have and always will turn to Brian Lightner to buy our cars. He has an amazing knowledge of all things cars and helps us through every step we need to make from selection to purchase to warranty work and repairs if necessary. We also recommend Brian and Henry Jablonski to all of our friends without hesitation. Tim Lally and their team are fantastic, efficient and trustworthy!

dodecicm

Apr 3, 2016

My mother always used Brian Lightner when buying her cars so when it was time for my first big girl purchase I didn't think twice, Called him up at Tim Lally! I knew I could tell him what I wanted and he would find it for me while making sure I didn't break the bank! It was the easiest process ever, they made me feel so comfortable with such a big first time experience and explained everything clearly. When Brian wasn't available he hooked me up with a salesman to help, Henry was friendly and patient with the test drive process, which is good cause I'm indecisive! It's important to feel like you can trust the people you are buying cars from and the positive treatment since my purchase just shows I made the right decision. I'll be buying all my future cars from Brian Lightner, and Tim Lally Chevrolet!

Matthewsmom02

Apr 2, 2016

Friendliest and most helpful staff. I would recommend this dealership to everyone. Ryan and Jason were great to work with and were so very down to earth. I've never had such an easy and comfortable car buying experience!!! Thanks guys:). Your the best!!!!!

Sister123

Apr 2, 2016

After promptly answering my online request for information, I set up an appointment to meet with Ryan. From the start he was extremely professional and personal. Ryan went above and beyond to find a car to make me happy. He worked to meet both my needs in a new car and my budget. Overall it was a pleasure working with him, especially since I had a negative experience at a different dealership. I would HIGHLY recommend Ryan.

Clev3399

Apr 1, 2016

I highly recommend working with Ryan Demassimo at Tim Lally! The new location is awesome and Ryan was extremely helpful from the very beginning. He was very thorough and stayed in contact with me throughout the entire process. I let him know I was looking for a Silverado and he got back to me right away and helped me find what I was looking for. He went above and beyond responding to any questions I had right away, even the most minor questions!

Joe43

Apr 1, 2016

Ryan Demassimo was extremely knowledgeable, helpful and professional! He got back to me right away when I inquired about a 2016 Cruise. The new location is really cool! Ryan even took the time to show me around when I arrived!

Kayla

Mar 26, 2016

Go see Starbuck at Tim Lally. I told him my budget and he had several cars in my price range to choose from. Great service.

MartyS

Mar 25, 2016

We were greeted immediately by a salesperson who was more than willing to offer information and answer questions. He was interested in what we had to say regarding what we were looking for. Upon return visits found the others in the sales force also more than willing help .

mbell37

Mar 24, 2016

Nothing but great service here. They work so hard to make u a happy customer...I was a cosigner for my nephew a year ago, he was so satisfied with the company that I decided to make this my dealership for my car purchase..I want to thank Holly vansil and breanna milliner they were great.

ladybug

Mar 24, 2016

I have been coming to Lally's for over 50 years, since I was 18. Have bought a truck and several cars -- including a Camaro, and now an SUV. The service is outstanding. Sales people are courteous, knowledgeable, personable, and totally focused on my needs. They always surpass my expectations. No matter how many other car dealerships I have visited -- I always come home to Lally's !!Thank you for having terrific employees, namely Alex Reed, who made today's experience go smoothly, even though he was not the sales person we originally came in to see.

Summer16

Mar 23, 2016

I purchased my vehicle form Devin Lindsey, who made the experience both easy and educational, he was completely upfront with us! Will definitely purchase again!

President Bill

Mar 23, 2016

I just loved the personal service I received as I purchased my new automobile. My Salesman was Ben Starbuck. I found him to be very personable and attentive to my needs as well as my desires in a new automobile occasionally he conferred with his Sales Manager, Holly Vansil, who seemed eager to assist Ben achieve all the goals we had set to complete this transaction to my satisfaction: and we did!

Trax 2016

Mar 21, 2016

I loved my sales person Brenda. She was so helpful. I thought I would never be able to afford a new car but Brenda got me a great deal at a rate I was willing to pay. After a few days of being in my car she called to check up on me to see how things were going and asked how I was liking my new car. :)

Mr Boone

Mar 20, 2016

Mr Devin Lindsey has made my buying experience easy and straight forward. He has done everything to make sure all my concerns were meet at the time of purchase and continuing with the scheduled service for my new vehicles

CarlaMc

Mar 19, 2016

I came in to get a oil change on my 2013 impala ltz..nothing wrong with it..Chris came by and was very personable and we just talked..He was new and I am a vip..lol.. at tim lally. When we got done I was leasing a 2016 impala ltz..I believe I was his very first sell. And then a couple days later he sold my old car.. I appreciate his approach..no pressure...he was friendly and made it easy for me to make my decision. Thank you, Chris! Also, I always work with Curtis Tate in service. He us always helpful, pleasant and makes sure I am taken care of..He had my 13 in service but came out and congratulated me on my 2016 purchase. Thank you Curtis!

ericacleveland1986

Mar 19, 2016

I had an awesome experience for it being my first time my sales rep. Was devin lindsey he made it very easy to understand the process they the car I needed and the sales process didn't take all day I was very pleased!!

Go Cav's 2016

Mar 18, 2016

Ms. Milliner, was very professional, clear and she answered all my question. I was most impress with her follow up, although I did not buy, my next vehicle will be purchase at Tim L. Thanks again Ms. Milliner.

SJ777

Mar 18, 2016

This was one of the best experiences I've had in purchasing a car. I told Chris what I was looking to do and he found the right car to fit the need. His approach was with no pressure and no hassle.

Hammertime

Mar 15, 2016

I have purchased another new vehicle from Tim Lally Chevrolet . My wife and I have experience outstanding salesmanship and service with the Tim Lally Chevrolet staff.

jackson888

Mar 14, 2016

Alex was so helpful and courteous. I purchased a used Spark and I really am impressed with it. I would recommend this dealership to anyone looking for a new/used car.

Lmm2016

Mar 13, 2016

Outstanding service and very friendly and professional service! I would recommend this dealer to friends and family. Holly and Chris where excellent I could not ask for more professional and hard working people!

FSand

Mar 12, 2016

Joe was very helpful, had a lot of knowledge, answered all our questions. We purchased a new Sonic and love it! It was an overall pleasant buying experience. We will certainly give Joe's name out if we have the opportunity to refer someone to Tim Lally's dealership. Thank you for everything Joe!(Please correct the spelling of Joe's last name below, Zekanovic)

Valerie Burkes

Mar 11, 2016

Everyone was courteous they were very experience and they stayed in the price range according to my credit that I could afford they were very patient and made sure I got everything I wanted in my Chevy Equinox

Jeff Blais

Mar 10, 2016

From the time the process started Jim was incredibly professional and concise. He executed on everything to the highest level, and truly had my best interest in mind. Everything was very well explained, and was handled with nothing less, than exceptional professionalism. I am truly astonished with the level of client service I was provided, as well as the effort that was given to put me in the best spot possible. Jim made the car buying process fun, and everyone I worked with at Tim Lally Chevrolet greeted me with enthusiasm and a smile. Everything about the dealership, and Jim, are absolutely top notch! I will certainly be referring many people to Jim, and Tim Lally Chevrolet. I am walking away with two wonderful cars for my family and could not be more happy about the experience I was provided.

abrosious

Mar 9, 2016

I was referred to Tim Lally by a trusted source. Couldn't be happier that they heard from the referral source and were expecting me to drop by! Working with Joe was a breeze, he was beyond friendly and very realistic and understanding of my needs. I never felt pressured or pushed into any vehicle that wasn't a good fit. I would refer Tim Lally Chevy and Joe, Bo in Finance, Mike OD in Operations... to anyone!

Benny25

Mar 9, 2016

I had a great experience at Tim lally. The sales team couldn't have been more helpful. Usually buying a car is a stressful experince but this was a pleasant experience

Roger S

Mar 7, 2016

I was looking for a car that I could not find locally and reached out to a number of dealers. Jim "Z' originally responded with the best offer I received, though it wasn't the price I was looking for, and I wasn't prepared to buy otherwise. A couple of days later Jim emailed me again offering me the price I had requested. I told him done deal. Turns out he had gone to bat for me with the higher ups using the arguments I had set out for my price request and they signed off. Fast forward, every single step of the process was top notch. Jim "Z" handled every detail, responded to any questions quickly and with great enthusiasm. My car arrived in perfect condition, just as Jim had promised. I have bought a lot of cars, and I have to say this is probably the best and easiest experience I have ever had. No question that I received better service from 2000+ miles away than at any local dealer.

Kay D

Mar 7, 2016

I never make an appointment - my schedule is so crazy and you always take good care of me.

happybuyer

Mar 5, 2016

Leased a new car with Joey Hurtuk. Best experience ever. How often can you call a car salesman kind and considerate. This one you can!

Ted H.

Mar 3, 2016

I had my brakes serviced by them. I received great service and they were good people. I would definitely recommend them to others! I am disabled, they took me home while they worked on my vehicle and came to pick me up after the work was done. A.J. was my service advisor.

Tamara

Mar 2, 2016

I went to the new location in Warrensville and I like it. The only complaint is it looks like every other Chevy Dealer. The other location had a more sporty look which i like cause it reminds me of nascar. Unless there is more for me to explore besides the service area!

Tom J

Feb 27, 2016

Top notch service from our salesman Ro, finance manager Jason and the owner Mike Lally, who genuinely made us feel welcome. We will be customers for life.

Tom J

Feb 27, 2016

Top notch service from our salesman Ro and the owner Mike Lally, who genuinely made us feel welcome. We will be customers for life.

Jade

Feb 27, 2016

I was skeptical at first just being first time goer but amongst the facility being very nice the service rep I had name was Matt And he was extraordinare pleasant polite patient. Very good customer service.

Sheryl

Feb 26, 2016

I love how they told me about a service that my car needed that I wasn't aware of. They also gave me an estimated time line of when I should get the service done before more damage is done to my car.

jetiemann

Feb 24, 2016

Bought a Chevrolet SS an extremely difficult vehicle to find as it is a limited production model. I located one at this dealership and was able to speak with Jim and feel confident in what I was purchasing from 1500 miles away. Jim was able to provide me with ample pictures and videos of the vehicle to assure me I was purchasing a solid vehicle. Jim made himself available at all times throughout the day and night if I had any questions or concerns. I'd recommend this dealership to anyone no matter how near or far you are.

Rick Kain

Feb 24, 2016

I've bought many cars over the years from Tim Lally, I one thing that stands out is no pressure sales once I come in the door. They have worked with me on a cost that I can live with and even on the down payment. Once I have purchased the car the service I receive has been super. If I didn't like working with the people at Tim Lally I would not keep coming back and recommend them to anyone looking for a car. In short you won't go wrong with Tim Lally.

Berentha

Feb 21, 2016

I was received well, and advised that the dealership was moving. I was told the dealership would close that weekend, but would open at the new location that Monday. The estimate that I was given really helped, because I had another estimate that was much more expensive. We needed the work done because my wife drives the Malibu, and covers more distance everyday than I do with my car. I really appreciate everything done to help us.

Sgaglione

Feb 18, 2016

All the employees that I worked with in purchasing a car at Tim Lally were friendly, available and most importantly knowledgeable. The did a phenomenal job of helping me locate a car that fit my price range and specifications and they worked around my schedule when it came to scheduling a test drive. The also were extremely helpful and answered all my questions. My family has bought four cars now at Tim Lally and we will continue to do business with them. I especially want to thank Doug Ferguson and Joe Hurtuk for making my experience at Tim Lally fun and easy.

Beth

Feb 15, 2016

Staff were courteous and work was finished quickly. It's just too bad the car wash was broken! However, that is beyond their control.

Carla

Feb 12, 2016

I have purchased a few vehicles from Tim Lally before and i loved Eric Brooks (my previous sales person). This time I had a new sales person..Chris Vasko was awesome! He was very personable and knowledgeable. I enjoyed my time with him which led to purchase. Cudo's to Chris. He ROCKS!

Lisa

Feb 11, 2016

Best Service Department! Friendly and Fast!AJ and Ken are very professional, the service techs are always willing to answer any questions and address all concerns

Charles

Feb 11, 2016

Great experience. Kind friendly service staff. The show room provides a great waiting experience. Real good first time experience. I would return.

James

Feb 10, 2016

I loved the cinema and the atmosphere. The people were knowledgeable friendly and helpful. I was in and out quickly.

Michele

Feb 10, 2016

oil change and tire rotation and safety check was done on time with good service clean and good waiting area

David

Feb 10, 2016

have been most happy with tim lally sevice and sales. not always perfect but always in there giving it there best. cant ask for more than that.

twins 2

Feb 9, 2016

I would highly recommend this dealer to all my friends and family I love my SUV> Ms Brenda Milliner.Her service was a prayer answer

Sinan Younis

Feb 9, 2016

Good customer services, waiting time was excellent.. Technician performance was v. good, I was happy with the results.. will sure come back again.

Carol

Feb 9, 2016

I actually did respond to the first survey sent and can't imagine where it went, but I really don't trust computers. On the other hand, I do trust Tim Lally Chevrolet. It has been my dealership of choice for a very long time. My Sales Consultant was Joey Hurtuk. Besides being extremely knowledgeable, Joey is a gentleman. I believe this is the 3rd vehicle I have leased with Joey's, assistance. He takes care of details, explains everything completely and makes certain you get the vehicle you want and are completely satisfied with all aspects of the sale. The financial part of my experience was handled by Jason. Jason was efficient, well organized and moved things along in a timely fashion. He too, is a fine gentleman and explained all aspects of what I needed to read and sign. Joey and Jason made a fine team. When all the legalities were taken care of Joey delivered my new Equinox. He went over the features with me. Since my previous Equinox didn't have some new features, he made sure I knew how implement the new things. It is always a pleasure to deal with the Lally's Team. I also know that if I have a question or concern I can call Joey and it will be taken care for me. All in all, I believe that the individuals at Tim Lally Chevrolet work very hard to help make their dealership a #1 establishment.

Andrew

Feb 9, 2016

oil change took some time but overall good experience. wifi was nice to have while I was waiting for my truck to be completed. Car wash was down do I did not get that free service.

Regina

Feb 9, 2016

when I tell people about your service and the waiting area, they cannot believe it. I have been happy with the results of my service and your ability to make the waiting an enjoyable experience.

Robert

Feb 9, 2016

Tim Lally is a fantastic Car Dealership. They have Great Service and it is Always so easy to get in and out!

Donna

Feb 9, 2016

My sales person Brenda was excellent to work with. I was not real happy with the used car person for trade in number.

Willie

Feb 9, 2016

Very courteous and informative. Told me of two recalls that need taken care of and suggested I stay to have done to save time of coming back unnecessarily

Shaunna

Feb 9, 2016

The staff always takes great care of my vehicle. Not only is the staff good, but the dealership as a whole is great. All of the amenities really give you a wonderful experience.

Jasmine

Feb 9, 2016

Everyone was extremely nice and helpful. Didn't feel like I was being sold, more like getting something that I really wanted.

James

Feb 9, 2016

Well informed on time explained work. Car ready when said it would be. Very friendly. Fairly priced. Good service great

Design

Feb 8, 2016

Brenda was friendly and helped me through the whole process until I was in my new car she made sure I got the car I wanted and she was happy when I got it she even took a picture.

Alisaleece

Feb 4, 2016

Just wanna thank Alex Reed for the great service he has given me purchasing my 2007 Honda Accord. He's proven that salesmanship goes further than just how many cars he can sell. His follow up with calling to make sure the car is working properly and asking about how my driving experience has been with my new vehicle creates a feeling of security and trust in this dealership that I've never experienced in any other car dealership in the past. What a great way to deliver top sales service. Thank you for giving me great satisfaction in purchasing my vehicle and I look forward to continuing doing business with Tim Lally.

SIT45

Feb 4, 2016

I recently just graduated college and I was looking for something nice. As soon as I walked in the dealership I was politely greeted by Brenda. She was attentive and made my first car buying experience easy. She didn't pressure me into making the sale, which made the experience smooth and I am extremely happy with the end result!

brownsgirl

Jan 31, 2016

From the first email, Ryan Demassimo was responsive and provided the information I needed in a timely manner. Once I walked in the dealership, he graciously, kindly and professionally provided everything I needed. Working with Jason the Finance Manager and Quinton the Allstate person -- yes, they have an Allstate office in their dealership! -- provided their services efficiently and with a smile. I had a great experience and drove out of the dealership with my new car. Thanks for everything, guys!

hawkeye33

Jan 26, 2016

found car I wanted on internet called sales talked to Brenda milliner about things I wanted to know made appointment to see car she meet me at door and after our negotiations I made the purchase. Brenda made my experience very pleasurable .

Ty2016

Jan 24, 2016

I walked in the dealership and received a warm welcome. I was introduced to a gentlemen by the name of Ryan Demassimo and he made sure that I was well taken care of and due to his expertise I drove off in a brand new 2016. I will definitely recommend Ryan to any one who's looking for the car of their dreams. Thanks Ryan

worship, richard

Jan 21, 2016

Matthew Lynn excellence Sale Person.Jason Creager excellence Financial Mgr.The most hospitable dealership that I've ever dealt with. The employees were friendly and courteous.

Natali 1010

Jan 19, 2016

Excellent service from Joe Z. He was able to get me in a brand new vehicle after a difficult situation. Thanks to Joe Z and the Tim Lally team.

tsteele9176

Jan 15, 2016

I originally went to Doug Chevrolet in Akron OH wanting a 2016 Malibu. I was told I could only get the base model with my credit:/ Thank god he told me that because I would have never had the pleasure of meeting the WONDERFUL staff at Tim Lally Chevrolet!!! Brenda was very upfront and honest and did not give me the run around like I have experienced at most dealerships. I would highly recommend Tim Lally!!!

BrettB

Jan 15, 2016

This is my wife's and my 5th vehicle we've purchased from Jim Z (two in the last few months). Jim is a straight shooter and a great guy. When we're ready in a few years for another vehicle, we will return to him!

Alyssa1107

Jan 14, 2016

I came in trading a 2001 Buick for a 2015 chevy spark and not only did I not have a down payments but my car not is under 300. Very satisfied

Marlon

Jan 13, 2016

Got done in the time I was told and the work seemed up to par and at an appropriate price.

Richard

Jan 13, 2016

Really impressed at the new car clinic and the keeping in touch, and all of the customer service that you all provide!

sheree

Jan 12, 2016

Everything went just as I expected. I expected to be treated with respect and get a fair deal and thats exactly what I got. I appreciated the professionalism by my sales lady Brenda and her friendliness and patience through out the whole process. The whole Tim Lally team was friendly, helpful and professional. I got a good deal on my Chevy Cruze. I would recommend this dealer to anyone.

Stevenson30

Jan 12, 2016

I had a great experience working with Ms. Milliner. Ms. Milliner gave good information and explained everything very well. I left there feeling good about my new truck.

Kafer76

Jan 9, 2016

Thank you Alex Reed and the entire Tim Lally family for helping me with my new car purchase. Love the new 2016 Chevrolet Cruze. Great car!!

chevyguy

Jan 8, 2016

Joe Z has been working with me for years and each time he makes sure I get the best deal possible. I met Holly for the first time during this particular purchase and they both worked timelessly for over a week to make sure I was satisfied. Thanks Joe and Holly!

allweatherray

Jan 7, 2016

Everything went very smooth and we would recommend this dealer. The salesman was very helpful and did everything that was expected to complete the sale and even delivered the vehicle to our location.

donna2015

Jan 6, 2016

Brenda Milliner was the BEST!! She was prompt and very helpful seeing I went to look for a car on a Sunday. THANK YOUDonna

Heather

Jan 5, 2016

I had to have my car towed to Tim Lally for service. Vicki in the service department was great at keeping me informed about my vehicle and always returned calls in a timely matter.

Chuck

Jan 4, 2016

They're always able to answer my questions, always friendly and looking for ways to accommodate me. Very professional and courteous.

Keith

Jan 4, 2016

Engine light came on while driving. The staff was professional and friendly. The part was replaced for free. The vehicle was under warranty.

Marcia

Jan 3, 2016

Ryan was my salesman and he was excellent. Very personable and helpful. I would hope to get him again if I bought another car.

susanroosz

Jan 2, 2016

Honest, hard working people at this dealership. We have worked with Devin Lindsey over the past few years. He is honest and wonderful to work with, Mr. Creager in finance is also easy and straight forward, Will continue doing business here.

jan123

Dec 31, 2015

Joe Z. was fantastic to deal with. I want to thank him for helping my wife pick out her new 2016 Equinox. Joe Z. and Bo Hoober (finance) dealt with us as though we were family. I thank both of them for that. Because of this being part of the family, we have been purchasing vehicles for over 40 years from Tim Lally Chevrolet.

Deonte

Dec 31, 2015

it was great, I just hope the food cafe stay. that is what really make this dealership better than the others dealers out there.

Madameltb

Dec 29, 2015

Joe Z. showed that he really cared about my situation and my needs. He took time with my family. we actually met several times and also talked over the phone a few times before making a decision about a vehicle and whether to buy or lease. I really appreciate the advice he gave and the time he took. My family has purchased from this dealership before and we plan to continue.

Jesse

Dec 29, 2015

I was very impressed with Holly Flauto's extensive search to find the vehicle that would meet all of my desired specifications. She was very patient with me and like all of the other people that I dealt with at the dealership was very amiable, helpful and pleasant to deal with, of note was my salesman, Jim Zabielski. Good luck on your move, and thanks again. Jesse Rhinehart

Nicole

Dec 27, 2015

Everyone was very helpful. I did not feel any pressure from the salesman. They were very efficient and the entire process took less than 3 hours.

Jenhal1926

Dec 26, 2015

This was by far the best car buying experience I have ever had. Not only did Jimmy get me into the exact car I wanted but he got me out of my current lease on which I still owed money on. I absolutely love my new Equinox!

Abyden

Dec 22, 2015

She was AMAZING even when I got discouraged she still was positive and help me get in to my new truck !!! I would be more than happy to recommend her to anyone!

jwheeler0215

Dec 21, 2015

I went in to Tim Lally Chevrolet with no expectations of buying a vehicle. I just wanted to see what my options were if I decided to buy one. I met with Joey and told him what I was looking for and what I was willing to spend. After all I really didn't "need" a new vehicle.I told him that if those expectations could be met I would buy a car from him on the spot. After looking at and test driving the Chevy Equinox, Joey and his team went to work and after some time he came back with an offer that met my expectations. It was a long shot but they did it. As I stated, if he could meet my expectations I would buy a car from him. I Did!!Good Job Joey!!

Melanie

Dec 21, 2015

The staff are wonderful and the service is excellent. The buying process was simple and the facilities are amazing. I haven't needed any repairs but have brought my car in for routine maintenance and was very satisfied.

Michael

Dec 21, 2015

Very Positive, Enjoyable. Everyone there was over the top helpful and went above and beyond. Would have friend and family go there for their auto needs.

Rhonnetta

Dec 21, 2015

I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interactions have been with the service staff (routine oil changes and repairs) and they are GREAT (especially Matt and Curtis). Overall, great place and great customer service. Sincerely, a happy customer :)

R.Robinson

Dec 20, 2015

I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interactions have since been with the service staff (routine oil changes and repairs) and they are GREAT (especially Matt and Curtis). They are timely, friendly, polite, and respectable. They address any concerns I may have about my car and take the time to answer the many questions I sometime have. Scheduling a service appointment is easy. The waiting area is comfortable. Overall, great place and great customer service.

Jerry

Dec 20, 2015

Joe, Chad and Jason were awesome, this was without a doubt the best car buying experience we've ever had, THANK YOU!

Denise

Dec 19, 2015

Always a pleasure. Friendly customer service all the time. I am truly a satisfied guest at Tim Lally Chevrolet since purchasing my 2011 Chevrolet Equinox.

cars

Dec 18, 2015

I enjoy the Dealership, Understand there moving, It's still very near.He has Patience, Very Timely Person. Will come again. Enjoy every bit of it.

Lisa

Dec 18, 2015

We traded in our third Tahoe (loved them all) to downsize to a smaller car. We rented the Traverse on vacation and really liked it. We met with Alex Reed in the showroom and were very impressed with his extensive knowledge about the car, the options we wanted, and the way he put our deal together. He was very easy to work with, very professional, and we would highly recommend him to future clients.We also were extremely impressed with the Finance Manager, Jason. Jason navigated the financing and warranty options, found additional incentives for us, and helped us to understand the financial package. He was very organized and very professional as well.All in all a great experience, and we love our new Traverse.By the way, we also have a Silverado in the family. Also a great truck!thanks for a great job.Lisa

Jerry

Dec 18, 2015

Joe, Chad and Jason were AWESOME! This was the most pleasant car buying experience I've ever had and will buy my next car or truck here. All 3 provided outstanding service and attention to customer's needs, absolutely satisfied with my new Equinox purchase...THANK YOU!!!

Michelle

Dec 17, 2015

I came to Tim Lally's Service Department to have nitrogen placed in my tires. I was greeted with a warm welcome by AJ Wagner after entering the service garage and explained to AJ my reason for visiting. As I waited in the waiting area I noticed the friendliness of the Tim Lally employees, Curtis, Jane and a few Sales people asking if I was being taken care of and after answering, I was wished.... "have a nice day". Tim Lally goes the extra mile, my car was washed, I found a complimentary Tim Lally ice scraper in my console, and, I had a plastic coated covering placed over my floor mats for protection from the mechanics shoes, that's great!. Great experience at Tim Lally Chevrolet!

Eric

Dec 16, 2015

It was easy & fast. Matt was very knowledgeable & efficient. I would recommend your service dept. to my family & friends

Donna

Dec 16, 2015

The work was performed in a timely manner. In and out as scheduled. Thank You for all your help. Sorry to se dealership is moving to new location.

Jason

Dec 16, 2015

My service advisor was pleasant, honest, and courteous. Great experiences start with great service advisors. Painless experience. Keep it up!

Amber

Dec 16, 2015

My experience is always pleasant. I make my appointment and it has always been honored. If I have questions concerning my service agreement, the rep. is always ready with answers.

Cj_CSU17

Dec 15, 2015

My Son was looking to purchase his first car as a college sophmore. We reached out to Jim Z and although we were not able to get our first choice (New Chevy Lease). Jim Z and the staff at Tim Lally went to work and found us the perfect car that both meet our needs and most importantly our budget. When we arrived to take delivery the Vehicle was gassed up and ready to go. Jim Z did everything he could to make my sons first car buying experience nothing short of exceptional. I would highly reccomend Jim Z and the Tim Lally staff. Thank you for all of your help and service in getting this done for us!

Esloven

Dec 15, 2015

This was THE shortest (couple of hours) and best experience of buying/leasing a new car ever,(I'm 65 years old). Each and every question was answered to my wife and my expectations. Nothing but great things to say about our experience.

Jim

Dec 15, 2015

I had an appointment for an oil change and it took 2 hours. What's the reason for making an appointment? The gentleman in service told my wife it would take about an hour. Again, it took 2 hours.

Salvatore

Dec 14, 2015

Your sales and finance staff are extremely knowledgeable and very nice to work with!!!My salesman and finance person were great!!

happy wife

Dec 12, 2015

When my husband found out that the dealer did'nt have what we were looking for on their lot, he literally searched the country online to find the perfect car for me (happy wife happy life). I told Ryan (who was keeping me updated with new cars they get in daily) that my husband wanted to drive to Kalamazoo Michigan then fly to Florida to LOOK at cars he found online. Ryan quickly jumped into action. He had Holly find me the perfect car plus extra perks. Ryan is super friendly, energetic and extra helpful. Holly was hard core awesome! Thanks for keeping me from having to travel to Kalamazoo!

Joe G

Dec 11, 2015

Vidi and his colleagues would not let us leave until we were completely satisfied. He made sure we had the vehicle we wanted and would not stop until he got it right. Truly a customer service oriented place to shop for cars.

Ronald

Dec 11, 2015

I like that you know I'm coming and that you are looking for meWhy 20 words or more?I think the 14 I used should be just fine and now I'm over 1 minute!Have a merry Christmas

Brian

Dec 11, 2015

This, as always is a great service experience, knowledgeable staff and professional service, I have had my car serviced here many times and will continue to do so at the NEW location.

Wayne

Dec 11, 2015

I had a good experience at Tim Lally's body shop. Sort of unbelievable after the way you are treated in the service area and by the customer service center older lady that I experienced in the past.

Jadams6579

Dec 10, 2015

Very professional and helpful...Kind and willing to work with my needs as a customer. .Would recommend Tim lally to all my friends and family. ..

"

Dec 10, 2015

Everything went well, they found the problem and took care of it right away and even though the vehicle is 4 1/2 years old it was covered under warranty and no cost to me!

Sandra birthday

Dec 9, 2015

I got a letter in the mail Today from Tim lally about changing my car.So I called and I went in to talk to holly.she was going oUT of town for a training program and she introduced me to devil kinsey I call him the next day and on Monday I came Back and we did all the paper work and he worked extra hard but he got the job done. I called him on his day off he was very nice and oh he showed me how to us my cell phone in the car and showed me how to work onstar. Thank to Devin and everyone who helped me. This Birthday is one to remember,Sandra

Andrea

Dec 9, 2015

I had my oil changed and received a new had two year service done as well very satisfied Matt is a great, I love watching movies and getting manicures had a great day there.

thatdudemikey

Dec 8, 2015

Had the best experience working with Ryan DeMassimo. Definitely not like any other experience i have ever had with a car sales man. He went above and beyond and did everything he could do to get me the best deal possible, and he succeeded. I would highly recommend going through Ryan than anyone i have ever met. I have recommended him to many of my friends that have been looking at buying cars.

kiki29

Dec 8, 2015

As a woman trying to figure out how to buy a car, because I was thoroughly confused, salesman Ryan DeMassimo was a breath of fresh air. I had visited several other dealerships and I really was not comfortable with how I was treated. They did not listen to what my needs were, only wanted to sell me THAT MINUTE of course what they thought I needed! Ryan was the first salesperson to listen to me and not try to talk me out of what I knew I needed and only talk to me about what I told him I needed. I become frustrated easily when I feel that I am constantly redirected and with Ryan the experience was not only a calm and peaceful one, but actually a fun one too! He has a way with connecting to his customers that I have not ever experienced at a car dealership and I have purchased more cars over the years than you can imagine. I thought I preferred small dealerships over larger ones because they would be easier to navigate and get in and out of, but because of my experience with Ryan I have changed my mind. It has nothing to do with the size of the dealership, but with the knowledge, personality, and mindfulness of the salesperson period. I received such personalized service and had a wonderful no pressure experience with Ryan. It's like choosing a doctor, an insurance agent, an accountant you can trust and build a lifelong relationship with. I will be buying my cars and sending my friends and family to Tim Lally Chevrolet from this day forward and telling them Ryan DeMassimo is the one to see! Great Job and thank you much!

cookie 123

Dec 5, 2015

When I decided to buy a new Chevy spark I sent out some emails to dealers letting then know what I was interested in . for me buying a car previously was a nightmare. So I wanted to be straight forward. Jimmy zabielski replied to me. He made my whole car buying experience wonderful from beginning to end.He was the reason I came to Tim Lally.He did everything he promised . I love my spark will recommend this dealership and would come back. Also tanika in finance was great. Holly too! Jimmy had my spark all ready to go inside the showroom when I arrived . Thank you all also I feel I got a good price. Was important to me to buy a Chevy over foreign. God bless America!

Valerie

Dec 5, 2015

The DIC alerted me that it was time for an oil change. Tim Lally is in my neighborhood so I booked the appointment online. Was waited on right away, given an estimate of the time (which was spot on), and away I went. Everyone was courteous and explained things thoroughly. I like the fact that the vehicle doesn't just get an oil change but an inspection.

Diane

Dec 5, 2015

Alex Reed was very helpful in helping me find the right car at a price I could afford. Thanks Alex.

kchez48lvr

Dec 4, 2015

Jim and the staff are the best. Completely patient with me the entire time and made sure I was comfortable with what I was selecting. I will be back.

Brian Steinberger

Dec 3, 2015

I have now purchased my 6th vehicle from Tim Lally Chevrolet in Bedford, OH. I have continued to return to them for all of my car buying needs for many years now. You will not find a better staff or easier buying experience from any other dealer. I have referred numerous people to them which have been treated great as well. Joey Hurtuk, Jason Creager and Holly Flauto are an absolute pleasure to work with. They have all earned my business for many years to come. Thanks again guys!

JC1122

Dec 2, 2015

I purchased my 2015 Malibu in April. I thought that was a good experience. Now, second visit this year and this experience surpassed the first. I honestly did not think it was possible. My boyfriend has now leased a 2016 Cruze and we are both thrilled. It is clear that Jim values our business. He treated us like we were the only deal he was doing, but we all know that is impossible. Holly rocks! She talks to you like she has known for years. She is as down-to-earth as they come and a REAL person. I will be telling all of our family and friends about Tim Lally. We will be back for more!

JimmyP

Dec 2, 2015

Jim and Holly were fantastic. I was on a tight schedule and they got me through the process and on my way right on time. It was an excellent car shopping experience with an incredibly friendly and entertaining group.I also want to commend the facility for it's ease of access. I didn't have to figure out where to park or where to go once I pulled into the lot. Plenty of room to get around. This isn't common on the Bedford Automile. Thank you and have a fantastic Holiday Season.Jim

Robert

Dec 2, 2015

I am very happy with Tim Lally and Joe Z. I have ecommended Tim Lally to friends and they have purchased a car from Joe Z.

James

Dec 2, 2015

Jim and Holly were fantastic. I was on a tight schedule and they got me through the process and on my way right on time. It was an excellent car shopping experience with an incredibly friendly and entertaining group.I also want to commend the facility for it's ease of access. I didn't have to figure out where to park or where to go once I pulled into the lot. Plenty of room to get around. This isn't common on the Bedford Automile. Thank you and have a fantastic Holiday Season.Jim

BigKev2403

Dec 1, 2015

I have to say, the crew at Tim Lally Chevrolet is freakin awesome! Every time I walk in there from, "Only Looking" to actually sitting down to do business, they treat me like family. Everyone has a great attitude and their vehicle selection is outstanding. I personally want to thank Henry Jablonski, Dean Mallernee, Jason Creager, and everyone invovled for making my family feel welcomed when purchasing our vehicle. I will be back again the next time around, you can bet on that! :)

Beergirl41

Dec 1, 2015

I drive a ton of miles for work and when it came time to replace my car Jim found the perfect fit for me. I gave him my list of requirements; type, age, features, price, etc. and when he came across this used 2015 Jeep Cherokee it was a great deal. He saved me so much time & stress that I usually associate with purchasing a car. It was an easy decision & I will highly recommend Jimmy Z to everyone I know.

skony344

Nov 30, 2015

Just returned home from Tim Lally Chevorlet in Bedford, had a wonderful experience buying a 2014 Jeep Grand Cherokee, Holly Flauto, Joey Hurtak, Tanika Jones and all the sales team very professional, friendly, courteous, will buy here again! Tim Lally you must feel proud, thank you, Ed Skonieczny

Robert

Nov 30, 2015

I was helped by Curtis. He explained exactly what had to be done. A part was ordered, it arrived the day he said it would, and the install took 1 hour, like he had told me. All in all, a very good experience.

Pam77

Nov 29, 2015

Mike Z. met me at the door with a smile. Mike told me he would be glad to help me when he found out the person I was looking for was with another customer. I appreciated the fact that Mike was willing to help me. Mike was friendly, very patience, knowledgeable, and very helpful. He did everything he could to keep me in my price range which was very much appreciated. I would tell anyone looking for a car to come to Tim Lally. I felt like I had been treated like family.

jawatts

Nov 29, 2015

We recently bought a 2015 Malibu. Joe Zekanovic was very helpful as well as the rest of the staff. We would buy another vehicle from this dealer in the future.

Jerry T

Nov 29, 2015

We worked with two pleasant and competent sales professionals (Joe Z and Alex), and a very personable business professional (Jason). Tim Lally continues to earn its reputation as a solid Chevy dealership.

george12345

Nov 28, 2015

I basically want to say my experience in looking for a new was great. My sales person Brenda Milliner was very helpful and polite and knowledgeable I have to say shes the best !!!

David

Nov 28, 2015

On November 25, 2015, I David Jeter, give Brenda an excellent rating in assisting me with the purchase of a new vehicle. The finance department was very good in getting me a good monthly note that I could afford. My visit was handled very professional and I am satisfied with my purchase.

Eden

Nov 28, 2015

They new what I was looking for. They didn't try to ring me out of all my money. Friendly and they really cared.

jenabc

Nov 27, 2015

We highly recommend Tim Lally and all the employees we dealt with. Our car buying experience was so easy and pleasant. Everyone we dealt with was extremely helpful and friendly. We could not be more happy! Thanks to everyone for making this the best car buying experience we have every had!Tony and Jen

Melissa

Nov 27, 2015

Loved, loved,loved my sales man Joey Hurtuk he was very excited, friendly and helpful. He always made time for me and made sure that I was very satisfied.

Salvatore

Nov 27, 2015

The salesperson,his supervisor and F&I manager were all extremely great help and very professional. Tim Lally is the place to buy your car from!!

Marilyn

Nov 25, 2015

Salesman Jim Z is instantly likable, confident and overall an exceptional salesman. He delivered new vehicle to our home the same day.He'll be a dealer someday.

Paul

Nov 24, 2015

faster this time checking in the car. Having a new service desk in the service area helps. I asm not happy over your planned relocation to Miles Road. You may lose me as a preventative maintenance member - you are more expensive and now further from my home.

Tamia

Nov 23, 2015

I highly recommend this dealership. Jason was very kind and he broke things down to give me a better understanding . The experience there was welcoming

malibuLT 2015

Nov 23, 2015

Joe was so helpful with our recent purchase. He spent so much time with us, going over every detail. Easy to talk to and a pleasure to work with while going through this process. Joe sat with me in the vehicle, went over everything w/me; got all of the OnStar features and bluetooth connected. Made everything super simple. We ended up with the car we wanted at a price we wanted. Perfect!

Jennifer

Nov 23, 2015

It was a pleasant experience. Everyone was kind, patient, and professional. I appreciate the perks by Tim Lally Chevy such as the free future car washes and oil changes. My Salesman answered all of my questions, some before I even had to ask.

Brandon

Nov 23, 2015

Great service, honesty and integrity. My best experience ever at a car dealership. I will definitely recommend Tim Lally Chevrolet to my family & friends and will absolutely do business with them in the future.

Adam & Tracey

Nov 22, 2015

We are so happy with our new vehicle! We were treated so well & with so much patience while trying to decide what we wanted! Holly & Jim gave us exactly what we wanted at a great deal! I would definitely recommend this dealership to anyone! Make sure you go see Holly & Jim they will be sure to take care of you!Adam & Tracey

malibu11/19

Nov 22, 2015

Joe Z was fantastic from the time I walked in the showroom. He worked for me the entire time. He answered my questions and his customer service is exceptional. I would recommend Joe to anyone.

Michael

Nov 22, 2015

I was taken on a walk thru around my car to see if there were any issues. No issues at this time

mmichael111

Nov 21, 2015

Met with Ryan about the Camaro. Ryan went above and beyond in his customer service, He answered or got the answers to all our questions and is a fine young man. Tanika was very knowledge able and made the financing of the Camaro a breeze. Verifying the insurance was handled as well. Enjoyed lunch in their "grill" restaurant area while waiting for the car to be ready .Truly a one stop shop experience.

Michelle

Nov 21, 2015

I fell in love with the Chevy Cruze LS months ago. I came to the dealership to inquire about the vehicle. My Sales Rep. Vidi was fabulous. He understood what I wanted in a car, he sold me exactly what I wanted. He is a great listener. Tim Lally Chevrolet takes the stress out from buying a new vehicle. Mike at Allstate Insurance was very helpful with my insurance needs. Jason in Finance, what a great guy. Jason explained the entire loan process and put me at ease. Be proud of your staff, Tim Lally Chevrolet, they are great people!

DAVEG1

Nov 20, 2015

I CALLED RYAN AND WAS LOOKING FOR A TRUCK HE TOOK THE TIME AND HE FOUND WHAT I WANTED . RIGHT PRICE FAST IN AND OUT IT WAS GREAT EXPERIENCE. WOULD DO IT AGAIN.

Jim

Nov 18, 2015

I have been doing business with Tim Lally for many years, and will probably continue for many more. They have a good selection of cars and trucks, but have found ones for us that were not there when we wanted something special. Joe Zekanvoic has been a great salesman! Ask for him and you will not be disappointed. Jim

Loretta

Nov 18, 2015

Both Joey Hurtuk and Holly Flauto were wonderful and they bent over backwards to help me with this sale. I am very pleased.

Juanita

Nov 18, 2015

Associates were knowledgeable and very friendly. The tech was very welcoming to any questions I asked. I ate breakfast in the cafe as well meal was great and the service was excellent. I had a great experience

Cruzegirl

Nov 17, 2015

Vidi Titas is a great Sales Consultant. He sold me what I wanted, a 2016 Chevy Cruze LS. He truly listened. No pressure selling me a car I didn't want. Great experience!

nktam

Nov 17, 2015

Joe Z (salesman) and Jason (finance manager) bent over backwards to make my car buying experience very rewarding. Joe thoroughly described the attributes of my new car and answered all of my questions regarding my new Trax. I was provided a very fair trade-in allowance and all of my finance options were thoroughly explained to me in advance. I was never pressured to buy but allowed to come to my own final decision. All of the folks working at Tim Lally were friendly and courteous. The amenities at the dealership are awesome. I would recommend Tim Lally as a dealership and Joe Z as a salesman to anyone.

wenceslas

Nov 17, 2015

Tim Lally continues to exceed my expectations when purchasing a car. Fast, friendly, and knowledgeable staff makes the experience a pleasure. Brian Lightner always matches me up with the car I want and need. I will continue to be a loyal patron even when they move to the new location.

Kimberly

Nov 16, 2015

I have been trying to find a car for the past month due to recent car issues. Because I wanted to find a car before winter, I was in a rush (but trying to due as much research in the little free time I actually had). My first experience there was wonderful. I was urged to go by my dad because he had purchased a car from Devin before. I wasn't even thinking of buying a Chevy, but the time and effort that went into my finding a great car and comparing the different models was amazingly refreshing. Even thought I told Devin that I most likely would not buy today, he took the time to go over every question and concern I had for finding the perfect vehicle for my lifestyle. In the next few weeks I went to a few more dealerships, but no one took the time and had the patience with me like Devin did. In the end, I had to go back to Tim Lally for one more look and I found the perfect car! Every one that I worked with (Devin, the Financial people, and the car insurance rep) were very nice and informational. All of the concerns I had, since it was my first car buying experience, were quickly taken care of. I would have to say that out of all the big purchases I have made, this one was by far the least stressful!

VaniquaC

Nov 16, 2015

I came in looking to trade in my car and Brenda went out of her way to give me excellent service. She is so patient and very professional she works hard and dillegent to make sure I left happy ! In which I did ! I would highly recommend her and Tim Lally this makes my family 6th purchase from this dealer

Charles

Nov 16, 2015

My husband and I were in the market for a late model preowned vehicle. We stopped at Tim Lally in Bedford Heights, Ohio, where we were introduced to Devin Lindsey, our salesman. Devin was knowledgible, well spoken, and walked us through the sales process. He was patient, and answered all of our questions. He, along with the sales manager, Alex, made our purchasing process a pleasant experience. We will send our friends and relatives to Tim Lally, and in the future when we are in the market to purchase another vehicle, we will come back to Tim Lally. Thank you Devin for the pleasant experience, we will be back.Charles & Leslie Anderson

Tina

Nov 16, 2015

Everyone is always very friendly and helpful. Service is quick and complete. You are kept updated re: the status of any work being done to your vehicle.

Jmolnar

Nov 15, 2015

Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me in and out in a timely fashion

bhil06

Nov 15, 2015

From the time that Ryan walked to the edge of the car lot in the cold until the time Jason was handing my wife the keys was nothing like I ever experienced at any car lot!!!! We were very well attended to like a five star restaurant or hotel. After awhile I had forgotten that we were at a car lot. From the in-house restaurant to the movie theater, I would go there to hang out...lolol. Ryan D. was great. He listened to us and gave us a better deal than we asked for. My wife got the truck of here dreams and when I am ready, I will get my next vehicle from Tim Lally Chevrolet. They have gained a customer for life!!!!!!! THIS IS A FIVE STAR DEALERSHIP!!!Lachanda and Brian Hilliardvery satisfied customers!!!

csirk88

Nov 15, 2015

My wife and I had a lease from another brand and were in the market to get out of it early due to problems with the vehicle and getting no help from the company. We arrived at Tim Lally and sat with joe Ciammaichella. He asked what we were looking for and the reasons behind our requests. He asked what our budget was with the monthly payment and took us over to a traverse immediately. We explained why we were not choosing to go with the other brand and he was very compassionate. He explained different options we could get while staying within our budget. He picked out one traverse that was exactly what we were looking for. We drove it and fell in love. This is not easy for me to say considering I always said I'd never buy a Chevy and I was proved wrong with my assumptions thanks to joe. He was very intelligent about the brand and answered all out questions without delay or asking another sales person. He immediately started on the finance part which was very smooth. Joe and his team bent over backwards to earn our business. We have bought many new cars over the years and this is buy far the easiest and funniest experience we have had. Not only has Chevy earned our business but joe and Tim Lally have as well. Thanks again to all the amazing people at Tim Lally for going out of there way to make us feel comfortable and part of there family!

Josie

Nov 15, 2015

Nice and comfortable friendly staff and answered all my questions at the time of my appointment.Akot if things to do while customers are waiting on your vehicle.

BGibson

Nov 14, 2015

An online search that led me to Tim Lally Chevrolet. They had the exact car that I'd been searching for, a 2016 Chevrolet Impala 2LTZ. After calling the dealership and speaking with Devin Lindsey, I knew this was the dealership for me. I drove 3 hours to purchase my vehicle from Tim Lally Chevrolet because of their absolute professionalism and integrity. None of my local dealerships could compare and it was well worth the trip!

Leslie

Nov 14, 2015

Joey H. is an amazing seller. This is my second time leasing a car with his help. He is awesome and I will see him for my next one!!! The finance guy was awesome as well.

Nikki

Nov 14, 2015

My experience was extremely pleasant. My sales rep, Brenda M. was so pleasant. She was very knowledgeable about the vehicles that my fiancee and I were choosing from, and also very patient with me. I felt the vehicles to choose from were of a wide range as well. I would definitely recommed Tim Lally dealership and Brenda to anyone seeking a new or used vehicle

Angeline

Nov 14, 2015

Service rep friendly and helpful easy to get appt.I LOVED having my nails done !! The tech was very accommodating and did a great job.

nikki

Nov 13, 2015

The staff there was very caring and will work with you until they can find the right deal and you are comfortable and very satisfied.

Teresa W

Nov 13, 2015

I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was finished on time, the price was exactly what I was quoted and my car was washed and ready for me to pick it up. I was taken care of by AJ Wagner in the Service Department and he was terrific to work with, very professional and courteous. Great experience!

Kristan

Nov 13, 2015

All the associated were friendly and welcoming! They explained in detail and was very friendly. I enjoying to the dealership because of the staff and all of the amenities!

dalet111

Nov 13, 2015

If you want to buy or lease a vehicle, Tim Lally is the place to go. In the past 1 1/2 years, my wife and I have purchased a van for two of our disabled children, leased a Trax for us,. Then our daughter and son each leased a Cruze. All those deals were nice, but none better then this. My lease was coming to an end on my Silverado and called my salesman, Joey Hurtuk, and asked if he would start looking for a new truck for me. I expected a call in a few weeks, however that was not the case at all. About 30 minutes later he called and said come on up, the truck was ready in the front of the building. Joey and I sat in the truck made a deal in less then 5 minutes. He goes inside to get the paperwork started, comes back and offered me a drink, as I'm waiting and receptionist offers me some food. A few minutes later I was eating some mozzarella sticks and enjoying a raspberry tea "wow". By the time I was done eating, the bed liner was in. How's that for service? Shortly after that I was in the office with the Finance Manager, Jason Creager. The paperwork went smooth, he and I talked quite a bit about our families and past purchases, what a "great guy", neat and professional. Joey and I went out to my new truck, set up the Onstar and he explained every feature in detail. This young man is full of energy and is a polite and not a pushy salesman. The best vehicle experience ever.

Newcar2016

Nov 12, 2015

When we first got to the dealership we told the salesman we just started looking and we were not buying today. Given this info, the salesman was still really interested in what we were looking for and what we could afford; not just how expensive of a vehicle he can sell us. He spent a lot of time with us and showed us and explained different options. He was very knowledgeable and was able to answer all our questions and understood our concerns. Even though we decided not to buy there, he was still very nice and told us we could still call him with other questions or concerns. The amenities at the dealerships service department were very appealing: cinema, nail salon and a cafe that looked like a 50s diner.

AlCro10

Nov 12, 2015

I have given this rating because of how Ryan D. Has stayed in contact with me and always try to get me as happy as i should be with the car i want. He was very helpful and polite and took good care of me whatever i needed or any questions i had.

Browns fan 23

Nov 12, 2015

My experience with Ryan Demassimo at Tim Lally was definitely worth writing about. When I first arrived I was immediately greeted at the door. Ryan then took the time to show me around and really listened to what I was looking for and what was important to me. After he found exactly what I wanted and made it happen. He was also very generous offering me food/drinks and making sure I was comfortable throughout the entire process. I let Ryan know that the easiest way to contact me is through texting, he immediately gets back to me when I have any questions and he continues to check up on me to make sure everything with my truck is going well. I highly recommend Tim Lally and my salesman Ryan Demassimo I will never go anywhere else!

gigi_t

Nov 11, 2015

Everyone knows buying a car is not a fun process. The experience at Tim Lally with Joe Ciammaichella was the most fun, easiest, smoothest car purchasing encounter I have ever had. Even the time spent with our finance guy, Jason, was entertaining and fun. When can you say that about the person who takes your money!

Bubble_heart

Nov 11, 2015

This was my first time buying a car on my own. I was nervous going in. I was greeted with genuine smiles that made me feel at ease. I told them what I wanted in a vehicle, and right away we test drive a car. I never felt and pressure, everything was easy and genuine. If you are hungry, they have a food court, if you have kids, they have a play area, if you need your nails touched up, they have a nail salon. This place has it all, I will never shop anywhere else, I have found my car family!!! Thank you Tim Lally for making a nervous experience into a liberating and exciting experience!!!!

Screpy0223

Nov 11, 2015

From the time I walked in the dealership I was treated like a "customer" not just another "sale"My salesmen was Vidi Titas he was the most personable salesman I ever delt with very knowledgeable about the product and ment all my needs and wants. From start to finish, all the employee's were great! I highly recommend Tim Lally.

Michael

Nov 11, 2015

Extremely knowledgeable and helpful staff. They put me in the exact truck I wanted. It was the easiest vehicle purchase I ever made.

Alan

Nov 11, 2015

My ten o'clock appointment to replace latches per a resent factory bulletin turned into a three plus hour ordeal. The estimated time to complete the repair was forty-five to sixty minutes. I, on the one hand appreciate the service team's intent to make the repair right and to make the necessary adjustments, but the wait time was sincerely unexpected ....

Fishay13

Nov 10, 2015

My salesmen were nice, resourceful, and knowledgable. He was good with cars and found me a great working vehicle. I would definitely come back to this dealership or refer a friend.

LRJ

Nov 10, 2015

Alex was extremely friendly, nice and considerate. The sale went seamlessly. He listened to my request and put me in the vehicle I wanted. This was important to me because lots of times salesperson don't listen and try and put u in something u didn't ask for. This was not the case. I love my 2016 Chevy Cruz LTZ and look forward to having a great experience with it. This is my first time purchasing a chevy for myself but I was completely sold. Because it was so late when I arrived and was pre approved but still had additional paperwork to bring back, Alex allowed me to take the car home for the weekend and come back on Monday to finish up my paperwork. No one has ever done that before. I was impressed and totally fell in love with my Chevy Cruz over the weekend. Thanks for all your help Alex. I will definitely recommend you to anyone i know that is looking to purchase a vehicle.

Modic14

Nov 10, 2015

My mom bought a 2015 camaro last year and I bought a used vehicle this year. We both are happy with our cars and were amazed at the genuine staff at Tim Lally Chevrolet.

Elizabeth

Nov 10, 2015

Sent nice response to website supplied at service desk.Matt Nagy was very helpful as was the dealership. We will come there next time to purchase our next vehicle Thanks Brian Thelen :)

Mike X

Nov 9, 2015

Holly and Joey were fantastic to work with! They really walked me through all of my options and landed me in the right truck! I couldn't be happier with my experience with them! Tanika in finance also hooked me up as well! Look no where else! Tim Lally is the best dealership! They will always be my go to store! Thank you again guys! (And ladies!)

TPiatek69

Nov 9, 2015

I went to Tim Lally not knowing what I was looking for. Devin Lindsay along with every one there, was very nice friendly and most important, patient with me. Needless to say I left there with a great car. I would highly recommend them to anyone looking for a car. Devin, Holly, Chad......Thanks so much, I love my car!!!!!

2015 Sonic

Nov 9, 2015

I went to KIA of Bedford and they tried to sell me a 2011 vehicle with over 80,000 miles on it, me being a young, single, female I thought I was getting a fair deal, until a family member looked it over and advised me that it wasn't. I attempted to go back to KIA to give them a chance to give me a better deal but they refused to work with me on anything else. I came to Tim Lally Chevy and that's when Eric Brooks made my day!!! He got me into a 2015 Chevy with no miles for the same price and monthly payments that I would have paid for the 2011! He was an awesome salesperson and I will recommend anyone who's looking to purchase a car to go see him!!

Carlton

Nov 9, 2015

everything was done in a timely and efficient manner, and I got solid feedback on what I should wait to get done from the intake person, I like that. Therefore if I trust you, I will be a repeat customer, Trust goes a long way.

equinox

Nov 8, 2015

I went in to buy a new car and the service provided by Vidi Titas was second to none. He helped me with a car that was right for me and got me the best deal possible. He was extremely kind and helpful. Completely would recommend Tim Lally and Vidi Titas to anyone looking to buy a car.

truck guy

Nov 8, 2015

made you felt like you were home no pressure relaxing place help full to find the truck for me thank you so much Brenda milliner for your help

mad091311

Nov 8, 2015

Joey hurtuk was very helpful. This is the second car we have bought from him. great personality. we will be coming back to work with Joey.

Bman

Nov 8, 2015

We brought in the Chevy Cruze 2012 to find out what the check engine light was. We talk to a service professional Matt Nagy who helped me along the process in determined that it was the transmission computer inside the transmission itself. Since the car had over 100000 miles Matt called Chevrolet corporation and try to find out if they were willing to cover the expense of the transmission computer. Matt called me back with the good news that despite being over 100,000 miles Chevrolet corporation was willing to pay 75% of the expense and I only had to pay the deductible.I would like to personally thank Matt for everything that he did and recommend Tim Lally Chevrolet for service in the future.Respectfully, Brian Thelen :)

Chevy

Nov 7, 2015

Everyone went above and beyond in their assistance in making a car purchase simple and enjoyable! I have purchased a vehicle from them before. I will continue recommending them to friends and family.

britt1

Nov 7, 2015

I wanted a suv and went to several dealers to look around. I didn't see anything I like and the saleman where not helpful! I came to Tim lally and Joe Z helped me get a 2016 Chevy Equinox! I left the lot the day with my new car! Joe even helped set up and date and time for me to get a remote start! I couldn't be happier with my salesman

James

Nov 6, 2015

This was my second new car lease this year and I wouldn't go anywhere else for a new Chevy. Jim Z. and the rest of the staff are the best!

Susan

Nov 6, 2015

Dean M. offered me several purchase/lease/payment options on several vehicles and made sure I understood the differences. Henry J. made sure every little detail was handled properly and in a very timely manner. He was extremely knowledgeable about the model I chose and explained all the functions of the vehicle and made certain I understood them. He stressed that I have his contact information should I need anything or have any problems. Finance was very busy that day but still took the time to explain the financials regarding the vehicle. Everyone involved was very professional and had excellent attitudes! It is obvious that they take their jobs seriously and that the customer is completely satisfied - something you don't encounter much these days - very refreshing experience! Thank you to everyone involved, it was a pleasure to work with you!

Georgettia

Nov 6, 2015

I love how you take the time to explain the options I had to get my repairs done. Didn't rush me to have them done that day. I also love the fact that you have a movie theater and nail salon while we wait.

Jessica

Nov 6, 2015

I really appreciated the patience that Alex Reed gave me! He listened, and made things happen! I love my new 2015 Chevy Equinox!

Jessica

Nov 5, 2015

I was very pleased with my leasing experience and was treated with much respect. I felt comfortable and was confident in my decisions due to the fact that I was fully informed all along the way

Britt123

Nov 5, 2015

I came into this dealership looking to buy my first car. I wasn't actually expecting to get anything my first day because I didn't have the "best" credit and not a lot of money to put down for a deposit. I was referred to Mike Z. and he was an awesome salesman. When I got there he was finishing something up so his brother helped me starting off (they look like twins!). Then Mike took over and helped. He listened to what I wanted and helped me to get as close as possible to what I wanted and I walked away with a great first car that's perfect for me and my lifestyle and a GREAT monthly payment to match. People often say that dealerships are a pain but they worked as quickly as possible with little headache AND I went at the end of the month during their busiest time. it was a great experience and I would recommend Tim Lally and especially Mike Z. 100%

kgrigoli

Nov 5, 2015

I came into Tim Lally Chevrolet and was instantly taken in by the staff as they went through each and every option I had, Not only Joe Ciammaichella spend the time to talk through each and every car option I had, but he took the time to sit and sort through my finances and payment options. I walked out of there with exactly what I was looking for. The car with all the extras I had hoped for, at the price I had planned on paying. Thank you for taking the time to figure out what is best for the customer, being truthful, and not just pushing for a sale. I would recommend this dealership to anyone and everyone!!

Meganc2005

Nov 5, 2015

I previously owned a jeep Cherokee and it was an ok vehicle but then I found out I was pregnant. Turns out once you place a car seat in there is zero space :/ so I was stuck it worked for now but what about when he moves up to the next car seat which is even bigger. So I told my sister I needed a new car and she connected me with Holly Flauto. From there I decided to go in the next day. I didn't know if they would be able to help because I just got my jeep in 2015, we sat down I told her why I was in the market and what I was looking for. She pulled up some cars and then had Joe Ciammaichella test drive one with me, find out my pay off and go over my price range. They were very caring of my needs, knew I was a new mom so I didn't have much budge room for a down payment and what I wanted my monthly payments to be. while crossing my fingers they could pay off my Jeep. Well they did it they got my payments where I was comfortable, were able to get me coverage for my new Chevy Equinox for my full lease and also threw in an extra 1,600miles so I didn't have to worry about going over. I honestly never felt so at home at a dealership, Holly and Joe really did exceed my expectations. I would recommend everyone I know to go see them not only for the amazing vehicles but for the exceptional experience I had and have now also made some new friends. Tim lally really does treat you like family.I can't wait to do future business with them and one day when my son gets his first car I will bring him in.Thank you for everything and being a truthful dealership who really does care about the people.

Naynay

Nov 5, 2015

My family and I have bought and serviced all our vehicles at Tim Lally Chevrolet. I think it is Awsome that you have two guys Eric and Curtiss working together. Eric is not only our salesman but has become family. He always calls and checks up on us letting us know of new vehicles that came in. He also tells us about events that happen in his life even though I'm waiting for my Mexico invite. Thank you Eric and Curtiss for all you do. Renee

Darrius Linton

Nov 5, 2015

Joey and Holly were great. Joey took 1 look at me and knew my style after I told him my must haves. 1st 2015 Impala 2LZ he showed me I bought. They were patient in waiting for my down payment and even matched and extra $1000 off to beat their competition. Great work!

Al K.

Nov 5, 2015

The day before leaving on my way to Florida in my 2005 Corvette, I visited Tim Lally Chevrolet to see if there might be something I was interested in buying. I was met with a great selection of the new Corvette design. There were at least 10 vehicles to select from and compared to previous experience at other dealers, this made shopping easy. After about an hour of sitting in all of them (and discussing color choices with my wife) and a test drive of my favorite, Mike Lally and I had lunch and went over the paperwork. With the internet I was familiar with what a fair trade of a 2005 Corvette would be and by the end of lunch we had a deal. I drove my new Corvette home and headed for Florida the next day. It was almost too easy. This is my fourth Corvette with Tim Lally Chevrolet. All were great experiences.

Karen V. from Twinsburg

Nov 4, 2015

My husband and I are very busy people. We needed to get a safe car for our 16 yr old daughter but didn't want the hassle of buying a car. Mike Lally had validated what we had been hearing about the Chevy Cruze and we were more than pleased with his knowledge of the car. He and his team of Holly Flauto and Jimmy Z made the process so easy. We did most of the deal over the phone and internet. When we walked into the dealership we were impressed how the car was ready to go and the paperwork took less than 10 minutes. I love this dealership!!

Donald

Nov 3, 2015

Two valve stem caps were missing after the oil change and tire rotation. I had to point them out. It's all in the details.

Damian

Nov 3, 2015

Service was fast and courteous, sales people were helpful, facilities in the showroom were customer friendly, waiting rooms, etc., and comfortable.

Jessica

Nov 3, 2015

I was extremely impressed with the customer service I received at Tim Lally. Holly Flauto and Jim Z were so very helpful in my car leasing experience and assisted me in getting a vehicle I am thrilled with. They both took the time to help me make the best choices I was comfortable with and were there to answer all of my questions and concerns every step of the way. I will absolutely recommend Tim Lally Chevrolet to everyone I know, they truly are a great dealership with helpful, friendly employees.

Michael

Nov 2, 2015

Great customer service and everything happens just as expected...fast! Takes my car right at the time of appointment. No waiting!

DavidJ

Nov 2, 2015

Service Advisor Vicki Lebovitz and mechanic Ray gave me top notch service on 10/21/15. Very pleasant, helpful, accommodating and knowledgeable. Thanks so much!

Shirley

Nov 1, 2015

It's nice friendly place with friendly caring people...place always clean neat always greetings when comming in ...nice and close to where I live....

Kobra

Nov 1, 2015

Joe Z, is the best salesman I have ever encountered at a dealership in my entire life. He not only took the time to find the right vehicle for me, but he also informed me about an issue with a car I did test drive, and stated "I can not sell you a car with a problem". That blew me away completely. It showed that he actually cared about me as a customer. I would go back to him in a heartbeat the next time I need a vehicle.

mystique30

Oct 29, 2015

The service that was displayed at Tim Lally was beyond my expectations. The salesman made sure that my needs were met. Joe Z stayed well past his time and worked hard trying to make sure that I received a price that was best for me. He was able to find me the perfect vehicle that was within my price bracket.

Patty D

Oct 26, 2015

Brian and Henry were awesome to work with. There was no pressure. No stereotypical salesmen at Tim Lally!! They were both kind, answered all my questions. When I picked up the car Henry showed me how everything works. He got me hooked up with Onstar and the Onstar app. He sync'd my phone with the car. I asked about WeatherTech floor liners and Henry also ordered those for me! He gave me his cell number and said to call him anytime with questions. He certainly went above and beyond my expectations. Henry is a valuable assest to your company. Thanks, Henry!!

Billy

Oct 25, 2015

I had looked at several other dealers on the Auto-mile before coming to Tim Lally to replace my Chevy Silverado. I found exactly what I was looking for at a great price. Thanks for your help Vidi!

Patrick

Oct 25, 2015

People were very nice and there was surprisingly a lot of things for people to do while waiting for their car to be fixed.

Paul

Oct 24, 2015

Pleasant people, quick service. Shorter than expected wait. I'm a man of few words, so twenty is too much. O.K.?

Peggy

Oct 24, 2015

I have never had a problem with Tim Lally of all the years I have purchased my cars, all my cars were from your company thanks your car company is the greatest and very friendly keep up the good work ethics

Cedric

Oct 22, 2015

Seth in parts has always been excellent in helping me with things I've needed for my truck. Everyone is always professional

James

Oct 21, 2015

Professional and great atmosphere. I would definitely come back for my next lease. When I arrived I was greeted immediately by a nice sale person.

Visha

Oct 21, 2015

Brenda has been working with me for 6 months and she never gave up on helping me find mla car. I finally found one I was able to purchase and she wasn't in the office that day. I needed the car ASAP. So, Brenda was so determined to help me out L, she left mid-hair appointment and rushed to the dealership, hair still wet. She worked with me the entire time and took GREAT care of my needs and interest in the vehicle I was purchasing. She was very patient with me and kept a positive attitude the whole time. I'm BEYOND satisfied and I will recommend Brenda's services to anyone and I know they'll be as appreciative as I am.Thank You Brenda :)

Katherine

Oct 20, 2015

Joey H. and Holly F. were wonderful to work with, they will be getting referrals from me! Best car experience I have ever had, fair and upfront!

2016tahoe

Oct 20, 2015

Joey H. and Holly F. were wonderful to work with, they will be getting referrals from me! Best car experience I have ever had, fair and upfront, Best Place to buy a car from the best people!

Jonathan

Oct 19, 2015

Staff made sure that my repairs were done right and that I was being taken care of every step of the way.

Carol

Oct 19, 2015

Employees very concerned and informative. Work was performed and vehicle washed. We have purchased vehicles from this establishment for many years.

robb1

Oct 19, 2015

Brenda thank you so much for helping me get my Camaro The car I been dreaming about u did a excellent job so keep up the good work Robert kirkman.

stretch

Oct 19, 2015

Service crew was quick & helpful. I didn't have time to get comfy before the crew had serviced the car. The coffee was fresh. I wanted to walk the lot but the car was done quickly.

Jeffrey

Oct 18, 2015

Awesome!.... Nice job! .... Movie theatre is great! Easy to make appointment... Fit me in same day... Oil change and tire rotation done in decent amount of time

Jeff

Oct 18, 2015

I got exactly what I wanted for the price I wanted. Joey was great and helped me make the right choice.

Stephen

Oct 17, 2015

excellent friendly service. no hazzle no pressure. repairs exactly as promised. All the paper work was easy to understand. My equinox is better than new.

Sharon

Oct 16, 2015

for as large as the repair was it was done quickly and as promised also there interaction with GM on my behalf was great.

James

Oct 15, 2015

Fast clean and friendly service department well staffed and knowledgeable waiting time very reasonable and waiting area cean and comfortable

Johnnynovo

Oct 15, 2015

An unexpected circumstance forced me to buy a new truck. After having already bought 2 Corvettes there this year, I knew right where to go to get the best service and best deal. Even with a power outage in the middle of the deal, they made is feel comfortable and got everything done in a timely manner. I highly recommend anyone looking for a new truck or car to stop at Tim Lally.

MrsBrendaCutler

Oct 15, 2015

I received excellent service today Mr Brooks was very cordial and knowledgeable. We went to 4 dealerships and no one treated us as well as Mr. Brooks. He went above and beyond. I currently drive a BMW and had a brand new Ford Focus that I had bought 5 years ago. I had been loyal to Ford but when I met Mr. Brooks he showed me everything that my pre owned Sonic had and we sat and talked like we knew each other for years. I feel like I bought a new BMW. I didn't recieve this kind of service when I did my BMW. Thank you for showing me the dealership and where the new dealership will be that is awesome. I will send everyone I know to you.

Camaro 1LE

Oct 15, 2015

Working with Jim Z. to purchase the internet sale of the vehicle was easy. Spoke with Jim over the phone from across the country and when I arrived the Camaro was just as Jim had represented. The transaction took less than a hour to complete. All of the staff was very helpful and I would recommend Tim Lally Chevrolet and Jim Z. to anyone looking for a great buying experience.

Patricia

Oct 14, 2015

Great Service But You need new furniture in the waiting area.People need to be comfortable while waiting for their cars to be serviced.

walshc0607

Oct 14, 2015

I went to the dealership with less than perfect credit. They found me a great car and deal with the best service not only while there but through the hole process. Brenda was a great used car sales person. I also wanted to say that Holly and Dean were awesome through my hole process as well. Mike in special financing explained everything to the T any questions is always available if not will always get back to you in a timely manner. The hole team of people combined was the best ever. I would highly recommend this dealership and people to deal with.

Hough6

Oct 14, 2015

Camille Parr was wonderful to work with and helped in every way possible to get me into a new Chevy. I will continue to come back and continue to drive Chevrolets because of my experience at Tim Lally Chevrolet, and with Ms. Parr.

TheJet

Oct 13, 2015

I had conversations with Joe Ciamaichella about what I was looking for and he did the work. He contacted me to let me know the minute the dealership brought in a car that he knew I would be interested in, and the next day I was driving it home. He along with Jason Creager had me in and out quickly, getting me out with my new car in time to watch a big second half for the Browns. Good day.

Zgodzinski

Oct 12, 2015

Very professional service department. They stand behind their work and I am confident any issues or concerns are 100% corrected when I leave. Mr Wagner is always courteous and efficiently checks in my vehicle and keeps me posted on repair status. Jane is so kind when checking out.

omgreally

Oct 12, 2015

I was very Pleased with the service. I would recommend it to anyone desiring a new car. Devin was my dealer and he was very nice and helpful.

Frank

Oct 10, 2015

From the first step in the door... I felt very comfortable and relaxed! The entire staff is very knowledgeable and courteous

kimcterry

Oct 7, 2015

I felt very comfortable working with Joey. He was thoughtful and considerate. He was very knowledgeable about the cars. Although, I wasn't able to get the car I fell in love with, I was pleased with the one I purchased. I want to thank all of the people who worked with me. I think everyone was very helpful.

Kimberly

Oct 6, 2015

My experience was very nice. My salesman (Joey) was very helpful and considerate. The finance people were also helpful and knowledgeable. I enjoyed my experience and already raved about the service I received to family and friends. : ) Thank you all very much,kim clark-terry

Christine

Oct 6, 2015

Vidi was a great salesman. He was informative about the vehicle that I wanted to purchase . He was also attentive to the different options that I wanted on the car. It was a very quick and smooth sale.

Mark

Oct 5, 2015

Vicky at customer service was friendly, and the repair was performed efficiently. There is a backorder on the center display but that is not the fault of the dealer.

Vincent

Oct 5, 2015

Excellent experience!! Our Salesman was exceptional, very knowledgeable about the product and helpful during every aspect of the deal. He also found us the best possible financing!

Corvette girl1

Oct 5, 2015

We were taken care of in the used sales department by Joe Ciammaichella. He was gracious and knowledgable on the car we picked and corvettes in general. He made it a nice experience.

Chuck

Oct 4, 2015

Sales experience was great. Financing experience was not painful (it usually is at other dealerships). Every question was answered to my satisfaction, every detail explained.

Candice H.

Oct 3, 2015

Came into upgrade my car for a new baby on the way. Holly and Alex worked to ft me into a safe, reliable, affordable, and quality vehicle for my family that not only exceeded my expectations but also fit in my budget. They were friendly, professional, fast, and efficient. Finance team was prepared and ready to get me on my way! I will definitely be a returning customer to Holly and Alex, and the rest of Hollys team!

Myboo

Oct 3, 2015

Ms. Brenda help me with the purchase of my new car. She explained everything about the, she walk me around until we found the one I really wanted and work out the figuresame for payment. She did a awesome job. I'm VERY HAPPY. Thanks Ms.Brenda

David

Oct 2, 2015

The knowledgeable staff was friendly and helpful. We would come by for another Chevy. I just don't know how to say more.

Paul

Oct 2, 2015

It was great! Our sales man Joey Hurtuk answered all our questions and more! He made this process go very smoothly!

Genierocks1234

Oct 2, 2015

No hassle, very polite group of people they have working for them, I plan to purhace my next vehicle from joe z, he was a delight to have met

Karen57

Oct 2, 2015

Joe Z took excellent care of me and because of his hard work, I was able to lease, with ideal terms for me! The best deal I have ever had in leading a vehicle. I will say that if you go to Tim Lally, ask for Joe Z.! He will get it done!!

Karen

Sep 30, 2015

Joe and Jason were very professional, polite and helpful! My entire experience was positive! All my questions were answered. Thank you!

Joe

Sep 30, 2015

Fixed problem that persisted after taking vehicle to another dealer ship. I am happy. I will recommend this dealership to my friends.

Vivian

Sep 30, 2015

I just wish the dealership would stop giving me women service advisors. The last 2 were new and we do not connect. Keep the women give me a male advisor

alexi

Sep 30, 2015

I have just purchased my second new car from this dealership. The staff is excellent and the service professional, pleasant and helpful. I am very impressed with this dealership and would recommend others. My first purchase was equally pleasant. All the staff that I interacted with seem genuinely interested in doing a great job and taking good care of their customers.

DrayaJade

Sep 27, 2015

Jason and Jimmy were awesome. They went right at it and laid out all my opinions and helped me choose my best options. I would totally recommend Tim Lally.

ChevyGal55

Sep 27, 2015

This was my second vehicles I've bought from Tim Lally Chevrolet and I'm happy for the most pleasant experience both times But this last time with Alex Reed was AWESOME! he took time and explained everything from top to bottom i felt very comfortable and able to think without pressure. Very friendly and knowledgeable and fun guy. Thank you Alex and the Tim Lally Chevrolet team once again for a great experience!Martha Seay (Gail )

ChuckM64

Sep 26, 2015

I've bought vehicles from Holly twice now in the past 8 or so years. Both times have been relaxed and pleasant experiences. At Tim Lally Chevy, both Brenda and Holly went to great lengths to find what I was looking for and also ensured that what I bought was a great fit for me, personality-wise and financially. Some words I use to describe both Brenda and Holly: Friendly, Knowledgeable, Fun, Professional, Relaxed. They really went the extra mile to answer all of my questions, address any concerns I had, and made a great deal for me which I truly appreciate! Their finance guy Jason also went above and beyond to get me a great rate for my purchase and took the time to explain every detail that I asked about. I will definitely buy from Tim Lally Chevy again and will always stay in touch with Holly and Brenda. When you find good people, you stick with them! Thanks Holly, Brenda, and Jason!

DG4344

Sep 26, 2015

The work and service was excellent. I have had bad experiences at Tim Lally, however, the environment looks to be changed. This was a good experience.

Keisha Barnes

Sep 25, 2015

I have never been treated the way I was treated in my whole life. Not even by my husband. Eric went above and beyond during my car buying experience. I came in having bad credit and already driving a a Hyundai that I was about to purchase. I came on the lot and he greeted me with a smile and gave me a tour of the dealership explaining to me why I should buy from Tim Lally Chevrolet. He treated me like I was a 800 credit score and introduced me to another nice gentleman named Mike Kendren. Together they worked very hard and got me approved on a brand new Cruze. I immediately took the Hyundai back. To top everything off I seen Eric at Walmart and he greeted me the same way he did at the dealership and when I came out to my car there was a 10 gift card on my windshield with 5 of hi business cards. I could go on and on but I will send everyone I know and they know to Tim Lally Chevrolet to see my Car Guy Eric Brooks and Mike KendrenThanks Guys

Gladys

Sep 24, 2015

Salesperson Joey was the best! He answered every question I had and was very attentative. Friendly environment. Chad was awesome as well! Great people, Great place!

GabrielaP

Sep 24, 2015

All the employees at Tim Lally are awesome! Know their stuff but are equally laid back and extremely helpful! I love my car, thank you so much!

Claude Carson

Sep 23, 2015

My salesperson, Brenda, was very kind, courteous, and patient with me while shopping for a pickup truck. Initially, I started out looking to buy "used", but ended up buying "new" because it was a much better deal for me (based on incentives at that time). I am comfortable with my choice in vehicle, and I can sleep at night with what it cost me. Thank you Brenda!

carmichaelj

Sep 22, 2015

They were prompt ,willing to help,friendly service and kind eager to answer questions, We got there to get a car wash and was going to make an appointment for a oil change and curtis got us in right away.

buckdude

Sep 21, 2015

Thanks to Joe H, Joe C, and Melanie (service). Great company to deal with. I would buy from them without a worry. Thank you again.

linda

Sep 21, 2015

Politeness Walking customers through services new car can performExplaining all details of contract completelyOffering special services while waiting (TV nail salon food counter play area for children )

peckg

Sep 20, 2015

I have never been to Tim Lally but I will certainly be back. I had one of the best experiences buying a car. Joe was a great sales person with no pressure.

Craig

Sep 19, 2015

I have purchased two new cars and leased one car all within the last three years-I bought them all from Tim Lally and Joey H. When I need a car I specifically come to Joey H because I like doing business with him.

bhoogenboom

Sep 19, 2015

The service was excellent! Everyone was very friendly and my car was done quickly. I am always pleased with my experience with the service team and the entire Tim Lally team.

RobertCrook

Sep 18, 2015

My service adviser, 997107 Curtis Tate, has always taken care of my vehicle. He always takes care of business, which is why I have been going to him for over 7 years (possibly more), as well as my entire family. I have and will continue to recommend him to all of my family, friends, and associates. He is professional, thorough, and friendly, every single time we speak to him. I appreciate the attentiveness he provides, and will continue to be a patron of Tim Lally as long as he is there.

driggio21

Sep 16, 2015

Holly and Joey were the best team!! They both took their time with me and made sure I was comfortable in what I was buying. There was no rushing into anything, which I believe is a great experience in itself when buying a car. They literally made me feel like I was their number one priority and part of their awesome team!! Holly made sure she got me the best price she could give me and I thank her for that. Both of them had great personalities and I believe that made me more comfortable and less stressed. All in all, I give them both a 5-star rating because my car buying experience with Holly and Joey was absolutely exceptional!!! I will definitely recommend the both of them to anyone looking for a car!!! Thanks guys!!! :-)

Donald

Sep 15, 2015

Very good. My only disappointment was this: You advertised a sale price for this specific car on the internet. I expected to pay sales tax on this price. I understand the "incentive" stuff and math but when you buy a product you expect to pay tax on the advertised sale price, not the original cost.

Everybody's favorite

Sep 14, 2015

Jim was just excellent to work with very professional very courteous and was willing to meet me halfway with the vehicle since I was several hundred miles away. I couldn't be happier with the way he represented the car and close the deal.

Matt

Sep 12, 2015

Awesome. I was informed what was going to be done, how long it was going to take and given a free Sprite courtesy of Curtis Tate. He helped make it an enjoyable experience. Plus I had my bible so plenty of time to read the Word.

Sheila

Sep 11, 2015

It was nice to be greeted when I pulled my car in. Customer service was more personable. I don't like it when I bring my car in and nobody says hello, or says they will be right with me. An acknowledgement goes a long way, and knowing who will be managing my service write up, makes waiting more tolerable.

Lori

Sep 11, 2015

Holly Work, the internet sales person was extremely timely and great to work with. She got me the best price as well as the best interest rate available on my purchase. She made comparing rates, rebates, etc. as well as different models available so that I could get the best deal possible. If you want a good manufacturer as well as customer service along with friendly people to work with look no further. This dealership is professional and will get you the best price period!

mwelich09

Sep 11, 2015

I originally bought my Chevy Cruze at another Chevy Dealership I wish to remain unnamed, and while they were very friendly with the selling of the car, the service department was cold, annoyed and unhelpful. At first, I thought it was normal, okay you bought the car now you get treated like a number and here's where you wait. Needless to say I didn't feel like driving out to said place as it's further from my home than Tim Lally, so I figured why not try their service out (That and the sales rep who sold me the car disappeared so my loyalty to him/that dealership has since dissolved). I had a young man named Dan point me in the right direction by telling me where to pull my car up to and where to go to check in. Then I was helped by Curtis who was AWESOME!!! He told me the approximate time the oil change/tire rotation would be, then he came back and let me know additional service was necessary (the check engine light was on, hence the reason for my appointment) and wanted to be sure I had the time to have it done today and I did so it all worked out. All in two hours. At aforementioned nameless Chevy dealership, my last oil change there was scheduled for 8AM on a Saturday morning and my car, oil change and tire rotation only, no additional service, was returned to me at roughly 11AM with no explanation or apology for the delay. Again, my only other experience to Chevy dealership was a bad one, but I only learned that from my experience here. I will definitely be returning for future service and will be most likely purchasing my next vehicle here as well. Also, if anyone is looking for GM certified service or a new Chevrolet I'll be pointing them in your direction (Not sure if you sell used cars too but I'll be sure to edit my sales pitch once I find this bit of information out).

Leonard

Sep 10, 2015

All options were discussed in detail which made it easier to make a final decision. The whole Tim Lally environment was very friendly and accommodating.

Lottie

Sep 9, 2015

I was extremely satisfied with my last visit to Tim Lally and the service rep Matt Nagy. He listen to my concerns about my previous trip and reassured me that he would take care of my concerns. I left there really happy with the service and will continue to go back.,I was extremely satisfied with my last visit to Tim Lally and the service rep Matt Nagy. He listen to my concerns about my previous trip and reassured me that he would take care of my concerns. I left there really happy with the service and will continue to go back.

mstitt

Sep 9, 2015

I took my 2012 Chevy Cruze in for immediate service due to some very serious issues with my car. I was very pleased to get an appointment within the hour that I called. AJ, who I dealt with was very pleasant and informed of everything that needed to be done. He was very helpful and seemed to want to assist me and make this experience painless. I was informed my car would need a completely new ECM. Once I was told my car would have to be kept over night and I would be set up with a rental, I was very pleased. Except for the fact I was given a hard time getting the rental. An hour and half later, after having to plead for a car, I was finally set up with Enterprise. Once I picked my car up the next day, I trusted that everything was taken car of and my car had a new ECM that would solve the problem. A week and a half later, i started to have the same problem I did before I had a new ECM. Since, Tim Lally is not the most convenient to me, I set up an appointment at Serpentini to have it looked at AGAIN. I was informed by them after a diagnostic that although my ECM was replaced, it wasn't programmed correctly, causing the ECM to not function properly. This is a big problem. I trusted my car to a certified service department and received work that damaged my car even more? I don't understand how this could even happen! Needless to say, I won't be back for anymore awful service.

Maryann

Sep 8, 2015

My appointment was at 930 and I was told it would be 2 hours, they had me out of the dealership a little over an hour and they even checked something else I had asked about.

Linda

Sep 7, 2015

Service was done well; I even got a car wash and a minor repair was done along the way through a routine oil change. This was very helpful during the beginning of a very busy weekend. Curtis and the team worked together to make the service experience easy to complete. I even got a free warm cookie from the cafe. The whole team was very friendly and gave me the impression that they enjoyed their jobs.

show me car

Sep 4, 2015

Alex and Holly gave us great service, but has a huge personality. I lease my vehicles, I will be back in 3 years. GREAT JOB

Sara

Sep 2, 2015

My sales guy Joe Z was awesome. Willing to help with anything and very personable. I had a great experience

Michele

Sep 1, 2015

Holly Flauto and Alex Reed went above and beyond and truly made this the best car buying/leasing experience we've had.

fahn2k

Sep 1, 2015

I had a very good experience with Jim Z. a few months ago so I decided to take my daughter into the dealership for her first new car. Again Jim was great, fast, friendly and no nonsense. At the end of the day he noticed me looking at a 2014 Sonic, he must have known I liked it and shot me an offer I couldn't refuse. So I took it, and I'm happy to say I love my little Sonic! $22 to fill up this weekend, Ha! Jim was great, he also helped me uncover a online coupon deal that got me two $100 accessory coupons that i used toward a fog light kit for my 2015 Sonic which was purchased 3 months earlier. The the dealership went so far as to wave any extra cost and gave them to me free. The coupons didn't cover the full cost of the kit or taxes, but they went the extra mile. Thanks Jim and the Lally Chevy crew. Jim even took out the aftermarket stereo system from my trade saving me time (2 Amplifiers and a backup battery, plus all the wiring, fuses and connectors.

Megan

Aug 31, 2015

Vidi Titas was a great salesman. He was very professional and personable as well as helpful. He understood that while I had certain wants in a car, I also had a price point that needed to be met as well. He allowed me to test out all my options but ultimately helped me to pick out the car best suited for me and all my needs. I am so happy with my purchase and have been enjoying my new Cruze. I will come to Tim Lally Chevrolet for my future car needs and I will be asking for Vidi as well.

MWRIGHT909

Aug 31, 2015

I came to Tim Lally Chevy looking for a new vehicle. I went to Jimmy Zabielski and he went above and beyond. He helped me find the truck that I want and made sure it was in my price range. He also personally brought my truck to my apartment because I couldn't make it to the dealership. I highly recommend going to this dealership and working with Jimmy Z. By far my best auto experience!

Ashleigh W.

Aug 31, 2015

To really get my point across about this review, I need to explain the experience I had before I met with Jim. I had found a used Chevy Trax LTZ that I was very interested in. Espresso paint, black/brown interior - Just gorgeous. Well the previous dealership couldn't approve me, and CONSTANTLY tried to get me into something else. The LS trim, the LT trim, and other vehicles all together. I found a Trax at Tim Lally running about the same price but for brand new, and called them up. Jim explained it was just sold, but he could get another one here in day. I agreed it was worth one last shot, because I was so stressed from the previous dealer I couldn't handle much more. He got me approved, for the exact one I wanted. I told the other dealer I found one and thanks for his help, and he was still calling/texting me every hour trying to compete with him. Now that I had found someone else, I was magically approved for anything I wanted at an insane price. I stayed with Jim. Jim Z at Tim Lally knew what I wanted from the get-go and never once strayed. There was even a Trax on their lot (that I could take home immediately instead of waiting for mine to come in) and he convinced me to be patient. He knew it wasn't the one I loved and I would regret it. He convinced me that he would make my dream car happen, and he delivered ten fold. I have told everyone in my family that I will not go anywhere else for a vehicle ever again, and have recommended him to all my friends and family. He truly renewed my faith in car buying, and I'm sitting at home relieved with my brand new car in the driveway. Thank you, Jim Z!!!!!

Joseph

Aug 29, 2015

The service was excellent and was done quickly! I could not ask for anything more. Everyone was friendly and keep checking on me while I was waiting.

Keith

Aug 28, 2015

I love the movie theater while waiting for service. Of course I wanted free, coffee, popcorn or breakfast, but that's not a necessity. No complaints with the service at all. Car was ready when they said it would be.

Robert

Aug 28, 2015

Scheduled oil changes especially in the early morning should not take more than a hour or so. If I had not checked with the service desk at 85 min I would have been waiting much longer. This was my 5th oil change and they have all taken from 1hr 45 min to 2 1/2 hr. This takes to long.

BrettB

Aug 28, 2015

We just got another vehicle from Jim Z. This is our 3rd from him. He is a pro who has always found us what we were looking for and gets us a great deal. We won't buy from anyone else.

Michele Suhanic

Aug 28, 2015

Holly Flauto and Alex Reed were wonderful to deal with. They went above and beyond to make delivery happen! Best experience I've ever had!

JA

Aug 28, 2015

Jim followed through with everything he promised from the beginning! I appreciated his honesty, there was no other dealership in the area that came close to what I was given at Tim Lally!

Kebabyana

Aug 26, 2015

My car was serviced and brought back to me in a timely manner and I felt as if they really cared about me and my car

USA-1

Aug 25, 2015

Mike Zekanovic did everything he said he would doand more.Mike made sure the deal was right for me and what I wanted, never felt pressured. Always called back immediately and answered questions/concerns instantly. I am particular with my things; I had no worries. Mike had the truck perfectly detailed and added accessory was spot-on!

SusieQT

Aug 24, 2015

Holly and Jimmy Z are the best! They make it easy and entertaining! Can't wait for the next car! And chicken fried rice with an egg roll.

Jr.

Aug 21, 2015

we actually enjoyed, for the first time in our lives, purchasing a new car with out the high stress and pressure you normally would get at other places .Joe Ciammaichella was very helpfull and knowledgeable and made it a good experience and would recommend him to every one I know

Spierag

Aug 18, 2015

We all know how time consuming purchasing/leasing a vehicle can be. I inquired about a few vehicles I was interested in online through Holly Flauto. I have small children and it is not easy for me to just come in and sit for hours upon hours. We had come up with what I was looking for through email and messaging. When we came up with an agreement we pretty much just had to go in and sign the papers. Holly and her team took care of us in a timely manner and were very friendly. We didn't feel like we were just the next "commission." We felt like they understood our needs as a family in finding the right vehicle for us. Thank you so much!

Regina

Aug 16, 2015

Joe Ciammaichella made my first car purchasing experience a very memorable occasion! Very personable, funny, knowledgable, and tall. My day began running errands and just stopped in Tim Lally to take a look around. Thanks to Joe, I drove away with a new Equinox!!

Stingray4kc

Aug 14, 2015

AJ Wagner has really provided outstanding, personalized customer service when I take my car to Tim Lally for repairs. Very courteous, great communications skills and excellent follow up. Mike the Corvette mechanic is extremely knowledgeable and does outstanding work..

JShutsa

Aug 14, 2015

Started off by looking for the exact Taho for my wife and found the exact color combination and options we were looking for. This is the 3rd Taho we purchased since 2007. Called the dealership and was referred to Jim "Z" Zabielsky. Jim by far exceeded every expectation we had and his assistance made this transaction enjoyable. Yes, I said, "enjoyable"! I would highly recommend Tim Lally Chevrolet and I would also highly recommend calling Jimmy "Z" when looking for your next purchase.

dloveisme

Aug 12, 2015

Just a quick description of how happy I was with the service at Tim Lally. This dealership in service is short of amazing they treat you with respect and have a great facility. Vicki Lebovitz was wonderful. And everyone else I have a smile on their face as well as the other customers. I would recommend this place for anyone they were a blessing to me.

msppatmj

Aug 12, 2015

I went to purchase a 2014 Chevrolet Impala and I must say that Holly Flauto, Alex Reed and Tanika Jones was the best team I've worked with when purchasing a car! They were professional, helpful and just awesome!!! I would definitely return to purchase another car in the future. THANK YOU SO MUCH Holly, Alex and Tanika! TI'm Lslly's best sales and finance team!!! ??

Karen

Aug 11, 2015

The young lady that assisted me with checking my vehicle in for service was exceptional!!! The car wash offered could have been better. Due to my buying experience with my salesman I didn't rate recommending high.

Kris1016

Aug 11, 2015

Okay so I was only going to the dealership to get repairs on my hhr. and I was then referred to one of the best car salesman after talking to the service worker. I have ever encountered. My whole experience with purchasing my new car was pain less, handle with care and professionalism!

Billy

Aug 10, 2015

I visited Tim Lally and worked with Holly and her team. I had very specific needs and a very tight budget. They were able to get me what I needed in my limited budget, all with a friendly attitude. I will definitely be visiting her when my other lease is up!

UPWalker

Aug 10, 2015

leasing my new Chevrolet Trax was stressless. The people at Lally make you feel Special with a capital S. I'm a customer for life.

John

Aug 9, 2015

Most recent visit was very satisfied, but the first visit to replace a tire ,someone scratched my brand new wheel with the tire machine. I wasnt told about it, found it myself. I figured i couldnt proove it so i didnt take it back. The new 2014 18" wheels get scratched by a tire changer or wheel balancer if not installed correctly.

Fred 1

Aug 8, 2015

Purchase went smoothly. Joe C was friendly and helpful. The whole transaction only took a couple of hours. Very happy with the purchase. I would purchase there again.

Ronda

Aug 7, 2015

My service man Curtis Tate always takes good care of my vehicle and does what I need in a quick manner. He is prompt at returning calls and I feel good about leaving my vehicle in his hands.

Korey

Aug 7, 2015

This is the third vehicle my husband and I have purchased from Tim Lally Chevrolet. We appreciate Joey and Holly's expertise throughout the whole sales and financing process and they both made us feel like family! My husband and I will continue to purchase our vehicles from Joey and Holly and make sure we let out family and friends know where to go!

Garner

Aug 6, 2015

I purchased my vehicle from out of state and had a wonderful experience. The vehicle was difficult to find and it was risky dealing with people I have never met and could not see the car in person. Jason Creager and Cary Andrews walked me through the process of securing the car and made everything super painless. I was lucky to have such great help all the way from the first phone call to the delivery of the car in Nevada.

Lanetta

Aug 6, 2015

I was assisted by Curtis he was very nice, helpful, and got everything done in the time I needed because I had to be somewhere else. Great worker wit great customer service everytime I come i request him.

Howard

Aug 6, 2015

Other than the wait,it was a great experience. They had a very nice young lady asked if we needed anything. She also came around to talk with the customers.

Melissa

Aug 5, 2015

I'm really glad we decided to go to Tim Lally to lease our car. I feel we got the best deal we could and our sales rep, Joe, and team did everything they could to get us to where we wanted to be. Joe made us feel comfortable and he was easy to talk to and get along with. He made sure we were comfortable and offered amenities to ensure our comfort. I would definitely recommend Joe and the Tim Lally team to family and friends! Thank you for making our first time leasing a car a great experience!

Cailinj724

Aug 5, 2015

I was sooooooooooooo stressed out about getting approved. I've never had a car in my name and have been trying to build my credit for a year. When I saw my credit rating I almost cryed!! Holly was a great help and so reassuring that we would find financing! !! She DID IT!! I left with a 2015 equinox!!!! Thank you Tim Lally and a special thank you to Holly Flauto!!

William

Aug 4, 2015

Excellent. Straight forward - no games Easy transaction Salesperson awesome!! Jim Zabielski got it done, much better than the rest.

TJays

Aug 3, 2015

Great People, great service. Stayed after hours to get me in my new truck. Got me best possible price on my trade in.Would recommend to anyone.

Loru77

Aug 2, 2015

I recently brought my car in to be serviced at Tim Lally in Bedford and the service I received was fantastic! Specifically, I worked with AJ and have nothing but positive things to say about the entire visit! Great experience :) Thank you!

Brian

Aug 1, 2015

Jim Z is the best sales associate I have ever worked with. When Jim Z learned the Chevy SS I wanted was sold he immediately said he could get me another one which he did in a matter of days. Not to mention I came all the way from New Mexico for this purchase. Smooth process from beginning to end and remained in constant communication with throughout.

billjean

Aug 1, 2015

Jim zabielski has been extremely professional and direct. This has been a very pleasurable buying experience. I would highly recommend this salesperson and dealership. Jim is the right person for getting you into a new or used Chevy

tigerblood230

Aug 1, 2015

The experience at Tim Lally couldn't have been better. I live in SC and found the exact vehicle that I wanted on autotrader.com located at Tim Lally Chevrolet in Bedford, OH. It was priced better than the local dealerships and had all the options that I wanted. The salesman, Jim Zabielski picked me up at the airport and brought me to the dealership. It was a very smooth process and there was never any of the typical dealership hassle.

Nicole Hoogenboom

Aug 1, 2015

Everyone at Tim Lally was wonderful from the moment we walked in the door. Very welcome and friendly environment. Couldn't have been happier with the whole experience from the finance department to our salesman to the speed in which we were served.

B_Stew

Aug 1, 2015

Jim Z by far is the best sales associate I have ever worked with. When the Chevy SS I wanted was sold, Jim Z went out of his way to get another one, from Michigan nonetheless, to his dealership in a matter of days. Not to mention I was coming all the way from New Mexico for this purchase. Flawless process from beginning to end. Jim Z was even able to get me a lower APR than the one I was pre-approved for.

Kcoyne34

Jul 30, 2015

Holly and Jim worked very well with us to create an out of state deal very easy. Being a Salesmanager myself, the whole process felt like it was in my wife and I's best interest. Holly asked the right questions and got to the point and the only decision we had to make was if we liked the car. Jim had everything to go and we appreciate him taking the time to go over everything with us. Keep up the good work and we will be back. Thank you!

mwardick

Jul 30, 2015

I could not have asked for a better experience. Joey made buying my 2015 Equinox very painless. He was very easy to work with, not pushy at all. He really cared that all my needs were met, and that I got the car that I wanted. I will definitely recommend Tim Lally and Joey to anyone I know looking for a new car.

Michael

Jul 29, 2015

This is the second car we've leased with Mike Z. He always gives top notch customer service. We'll definitely come back to Tim Lally Chevrolet for our next car, and hope to deal with Mike Z. again.

Rholnes23

Jul 29, 2015

This was my first time purchasing a new car , and my nerves were very high. Eric brooks walked me through the process of searching and finally purchasing a new car. His customer service was outstanding , the deal that I received was amazing and today Im leaving a happy customer with my brand new car.

cassee616

Jul 28, 2015

we just leased a 2015 silverado, my husband and i went in earlier than our previously planned appointment with our three kids (4 ,2 and 5 months ) they were so accomadating and friendly. i explained our poor credit history but with a nice down payment Tanika and Holly got us in our new truck that day ! they explained our options and despite my horrible anxieties of car shopping i felt great when our deal was done :) Alex helped explain all of our trucks tech accessories and anything else we would need to know ! they also helped entertain my kiddos ! i will go back !

ecstatic new vett owners

Jul 25, 2015

Jim not only work every aspect of our car buying experience flawlessly, he delivered our new Corvette to our house in Michigan. The entire transaction was completed over the phone in just a few hours. Since that day Jim has now become a friend! We have told this story many times and everyone wants Jim Zabielski's number at Tim Lally Chevrolet. We absolutely LOVE OUR NEW CAR, and Jim's commitment to our Happiness!!!!! On the other hand the Title Department was subpar and the untimeliness of their follow through was disappointing.

GeorgiaDEV

Jul 25, 2015

My husband and I were visiting friends in Bedford, OH. When we arrived, our Chevrolet Equinox was having a problem - the engine light was on. We took the car into Tim Lally Chevrolet on Monday morning not knowing what to expect. The Service Rep, Andrew Wagner, could not have been nicer. Knowing that we were from out of town, he said they would check the car immediately and let us know what needed to be repaired. The vehicle was diagnosed and repaired before noon. They made our week so much more enjoyable because the vehicle was repaired quickly and we did not have to worry about it and could just enjoy the rest of our vacation. Thanks to everyone at Tim Lally Chevrolet for your assistance!!!!!!

Korey

Jul 24, 2015

This was my second vehicle I bought from Tim Lally Chevy and my experience was beyond excellent. From the time you arrive, and up until you leave with your new or used vehicle, every employee there is fully attentive and very polite. Even if your salesman has to walk away, there was always someone to ask if you needed anything to make your visit more pleasant. I would recommend, actually you would be crazy to buy a Chevy anywhere else. This is the only place I will buy a vehicle.

AmyX

Jul 24, 2015

Jim Zabielski and Holly Flauto with Tim Lally Chevrolet made my car buying experience fun! I had totaled a car and needed a new one quickly. I had purchased my last two cars from Tim Lally Chevrolet so I knew where to go.I initially met Holly, on line, and Jim in person at the shop. They are two funny, extremely knowledgeable car dealers, who can help you narrow down your search and show you to the right car for your needs/wants. They quickly helped me determine my exact needs, helped me with models and what they each offered (how they held up - like to repairs), and what current offers were available.Jim and Holly are fun, experienced, and want to help you find the right car for YOU. (Not steer you to what they want to sell - to meet a quota, etc.)Jim and Holly make the car buying experience, pain-free, and you'll actually have fun and learn things from them. :-)If you're in the market to buy a new car - go talk to Jim or Holly at Tim Lally.

Margaret

Jul 22, 2015

The staff at Tim Lally Chevrolet is helpful in every way. They do a beautiful job, and they do it with all possible care for the customer's time and comfort.

Willie

Jul 21, 2015

I was pleased that I called for and got a same day appointment and was treated so well, especially when a young lady came out to ask if I needed anything and brought me water. I was also surprised that even though I was squeezed in, my appt did not take too long.

Bobcat1

Jul 21, 2015

The service is amazing! Everyone was incredibly helpful. The dealers here made it possible for me to own my first car and shared in the excitement with it as well! They also put a bow on it!!! Eric is by far the best. He is my Car Guy

fordex15

Jul 21, 2015

I have purchased many vehicles over the past 30+ years and recently went to Tim Lally Chevy to shop for a new truck. Jim Zabielski is a great salesman - he took good care of me and made sure that I got the truck that I wanted, that I met the department managers, and that any after-purchase concerns were addressed. It was by far my best car buying experience and as long as Jim Z. stays in the business, he will be my first contact for future purchases, and I will definitely recommend Tim Lally Chevy to my friends and family.

kt

Jul 20, 2015

I have bought and sold many cars. Dealing with Jim Zabielski and Lally Chevrolet was as good as it gets. Jim was always available. Jim found my car at another dealer and got it for me at a deal better than any competitor.

JC1122

Jul 20, 2015

I was sure I wanted a 2015 Malibu. Jim Zabielski was my salesman and it was a great experience! I felt completely taken care of in every regard. I would highly recommend Tim Lally as your dealership and Jim Z. as your salesman.

limima

Jul 19, 2015

I have bought and sold many cars in the last few years.Dealing with Jim Zabielski and Lally Chevrolet was a pleasure! Jim was available 24/7 for my questions and requests.Buying a car sight unseen can be difficult,but was easy with Jim.He did everything I requested and more.The car I bought was as described and more.He took care of my trade,pick up and delivery......on time and prompt. Thanks Jim.......If your going to buy from Lally Chevrolet,request Jim!

Kmag

Jul 19, 2015

I came in to Tim Lally to look for a new car with my child. Not only was I greeted quickly, I was treated as an individual who was buying a car, and not just "half" of a purchase. I was not talked down to, and it was never insinuated that I should "ask my husband" for his opinion, as was my last experiance purchasing a car. My needs were listened to, and were taken into consideration when cars were being suggested. The random concerns of my child were even addressed very professionally. Holly and her team took great care of me during and after the purchase of my car, and went above and beyond my expectations. I have found more than just a sales person in Holly and I would certainly recommend her and her team highly!

mhurley822

Jul 19, 2015

Whenever my lease is up, I call Jim Zabielski because he always takes great care of me. He is who I refer all of my family and friends to. He's honest and hardworking. You won't find better.-Megan H.

Fahn2k

Jul 19, 2015

I went to Tim Lally Chevy when i was looking for a car for my wife. I had been to too many dealership's and I was tired of "bs" so I called and got Jim Z. on the the phone and ask him a few questions that everyone else screwed up. I surprised that he answered them correctly (stopped me from pruning up). So I told him I wasn't putting up with any sales shinanigans I wanted to be in and out straight forward. Jim assured me that there wouldn't be any problems or surprises, and he kept his word. Jim didn't sell a car that day he built a relationship.

Kayleigh L.

Jul 19, 2015

All of the staff here are extremely helpful and friendly. Jim Z really went above and beyond to help me look at all of my options and choose the car that was best for me. He took the time to make sure my car buying experience was the best it could possibly be. I leased a 2015 Chevy Equinox and absolutely love my car! I could not be any more pleased with my car or my car buying experience!

Bentley

Jul 19, 2015

This was our second vehicle purchase with the help of our salesman, Henry Jablonski. He definitely had his hands full both times dealing with my wife and I in helping us narrow down and come to an agreement on which vehicle we would buy. He goes out of his way to make the entire process an enjoyable one, whereas I have had some horrible experiences in the past at other dealerships. We will undoubtedly go back to look for Henry again when the time comes to do it all over again.

foxycyn

Jul 18, 2015

My salesman was friendly,knowledgeable in the cars they sold and answer my questions before I e even ask the question like he knew what I was thinking he was truely the best salesman I ever had. Eric Brooks was. Such professional person will definitely come see him again

Johnnynovo

Jul 17, 2015

I had been looking for my dream car to come within my budget. I wasn't in a hurry and came in just to look and met Jimmy Z my salesman. They initially didn't have something for me but he stayed in touch and finally a car came in that met everything I was looking for. I went and looked at it and fell in love. We did the paperwork and they actually delivered it to my house a couple hours later after detailing it. Jim Zabielski stayed in touch even after the sale. He even let me know a that a newer nicer model came in that was still within my original budget and I went back in and bought that on also. They have a good selection and have good communication with their customers and they just don't try to sell something that's on the lot. I would highly recommend this dealer to anyone. You won't be disappointed!

Chuckymike

Jul 17, 2015

Eric Brooks has provided great service to me!! This is my second car that he has sold to me. He is great with explaining everything in detail and is extremely knowledgeable about the vehicles. He is very understanding and has always worked with me to get the best price for my financial situation!

Charisse

Jul 10, 2015

The service staff is always professional at Tim Lally Chevrolet. On my last visit, I was in pain from a recent knee injury, I was allowed to sit while a service team member completed the service task for me. "Above and Beyond"

Lisa

Jul 8, 2015

Service Department is the best in Ohio! AJ is always helpful, the mechanics are very knowledgeable, the porters are polite and vehicle is always returned in better condition than when brought in.

Linda

Jul 5, 2015

It was accommodating...l was almost 2 hours late and they found time to allow my car to be served. Plus everyone on staff is knowledgeable

Paul Family

Jun 30, 2015

Just purchased a new 2015 Chevy Trax thank you Anthony, "you Rock"! Knowledgable on all the new car features. Great deal, honest and A+ service , this is our 3rd new car purchase from this dealership. We shopped around and came right back to Tim Lally Chevrolet . Thank you all! Love my car, and my kids do too!

Sandy

Jun 29, 2015

I'm very happy that the problem with my car was resolved and handled in a timely manner. Everyone was great!

Lucy Henderson

Jun 27, 2015

I am very highly satisfied with Eric he has sold me several vehicles and I will continue to follow him

Adrian

Jun 27, 2015

I worked with Eric to get my first brand new car. The process was super easy. I came in wanting to spend no more than $400/month. He got me at less than that and in a car that I think is more than worth it. I would recommend the dealership and Eric to anyone.

Barbara

Jun 27, 2015

I was really happy with the service and the time it took for the repairs. The turn around time was great I got my car back sooner than expected.

Brenda

Jun 27, 2015

Everybody was very generous about fixing my car problems. I enjoyed getting a manicure while, I waited for the car to be ready. The food was also excellent. Great chef. Overall experience was AWESOME!

chuck alexander

Jun 26, 2015

This place is incredible,I've got my last 3 vehicles form Tim lally and have never been disappointed. Holly is fantastic! She's perfect,makes you feel like you've been friends for ever . Any of the car buying apprehension is gone after 30 seconds at her desk. Customer service is great. And Joey gives you all the attention you could possibly ask for . I will never NEVER go anywhere else. Stop and give them a chance ,it's worth it. And even if you don't end up buying a car. You have just met some very quality people!!

Yolanda

Jun 25, 2015

Due to me being out of town. My experience was very excellent. My salesman Eric Brooks was very fast and professional. Good customer service, detailed oriented and courteous.

Dennielle

Jun 19, 2015

My salesman did a good job of listening and getting me in the best car. They also did a good job working with me to get the best rate. The service was so good I referred a friend a week later and she bought a car.

Sparks41

Jun 13, 2015

We purchased a Sky Saturn today from Alex Reed. Alex was extremely professional and kind. I was very impressed at his quick response due to the fact that I found information about this vehicle just this morning via internet. Alex responded very quickly and we were at the dealership within an hour. I felt very welcomed upon entering the dealership and when I met Alex he was smiling and so accommodating to myself as well as my daughter and my mom. We were treated so very nicely and Alex kept checking on us while we were waiting for our paperwork to be completed. Alex is definitely an asset to the Tim Lally dealership and we would most certainly come back and buy another vehicle from him. I would rate our experience with Alex Reed to be exceptional and we are very excited to enjoy our new Sky convertible!!Kimberly Just

Jaird

Jun 12, 2015

I am not one to post reviews for anything really. But I had to log on to say how impressed I was with the whole experience at Tim Lally. Joey, Tanika, and Holly were top notch. I did not feel pressured to jump on the first deal that showed up. And they were very patient with me in helping me find the right vehicle that fitted my budget. Took me an extra day or two to finally get everything lined up, but it was well worth it in the end.

David

Jun 11, 2015

I had a oil change and tire rotation. The service was great and they got me in and out of there in a short amount of time.

Ladrea

Jun 11, 2015

I was very please with the car buying experience I had at Tim Lally. My salesman Alex was excellent, he was very kind and willing to listen to my needs and wants for my purchase. I love my new Equinox and I have already referred not only Alex but the dealership as a whole to everyone I know.

Hermine

Jun 8, 2015

Curtis Tate help me get my car back on the road again. My transmission went out on my vehicle and I needed 4 new tires. Curtis is always very professional and return my calls in a timely matter.

Nicole

Jun 6, 2015

Joey and Tamika made the car buying experience stress free and enjoyable. I had been to several dealerships looking at cars before I came to your dealership and Noone even compared to your excellent customer service. I have already referred you several times. My daughter even had her nails done whIle we waited.

James

Jun 4, 2015

I found the truck I wanted at Tim Lally Chevy, online. Best car buying experience ever. Jim Z. really knows how to take care of customers. Will

Laura

Jun 4, 2015

Joey Hurtuk was awesome. He went the extra mile to help us out and get my daughter into a car we could afford and love.

Jeremey

Jun 4, 2015

When I went into the dealership I was looking to get into a lease. I had a friend with me to co-sign and we ended up not getting approved for the lease. The dealership worked hard to get me into a car that worked with what I wanted to pay. I had an equinox that i was looking at at another dealership that has more miles. Ended up getting a brand new Malibu from Tim Lally. Do not get me wrong I like my car but I do wish that I would have looked a little more at the features the car has. IT has bluetooth but you cannot play the music though the speakers, there is not a spare tire, no satellite radio, but it has Onstar? Just doesn't seem to make sense.

Ann

Jun 1, 2015

I was surprised to see footprints on the driver's side rug. When the service person looked, he said it was just water. However, I thought they put a piece of paper or plastic to avoid that...it did dry a bit later. The new key they made stuck a bit at first but later (two days later) worked more smoothly.

Carrie

May 29, 2015

It was a long process but overall they took care of my husband and I and made the experience worth while.

Mark

May 28, 2015

It was great! Deal was done quickly and professionally. I will and already have recommended your dealership to my friends. Thanks again and I hope to do business again one day.

Brian

May 25, 2015

Easy without no hidden problems, they came to me and let me know what was the problem and it was fix. They also got me a rental car so I would not be late for my doctor appointment

John

May 23, 2015

Henry Jablonski did an awesome job taking care of us and helping us through the car purchasing process. We were always well informed and Henry treated us like royalty. The dealership was very accommodating and all the people we interacted with throughout the process were professional and friendly - we felt very special.Thanks Tim Lally!Sincerely,John Nunnari

Larry and Lynn Palcko

May 17, 2015

holly and igor were vary charming and personable people. By the end of the deal it was like we were good friends.It was like igor was just watching for some way to make my wife and I more comfortable.,,,,,,something to drink a more comfortable seat and a tour of the facility which is quite impressive! Holly constantly checked back with us and let us know of her progress in finding us the best finance deal.which I feel she ultimately accomplished.Thank you Holly and Igor,,,,,,,,,your the BEST!

Michael

May 16, 2015

Joey, our sales person,had the product knowledge and good manners to almost make you want to buy from him, he made us feel very comfortable during the entire process. He has a way of making you feel very welcome. Nice to see a REAL sales person at a car dealership that is there to help the customers.

Magnolia

May 11, 2015

Over the years, as I have purchased my last four cars four from Tim Lally, I have been extremely pleased with the service department.

James

May 2, 2015

very pleasant visit, staff very polite and helpful, clean facilities, great kmowledge of products large selection, Easy to get to from our home

Susan

May 2, 2015

My sales person Jim was excellent he was determined he worked very hard and got me into a brand new vehicle. The service was quick and I'm very happy I checked them out. The staff was nice as well.

Jerrod Workman

Apr 28, 2015

After having quite a few issues with the first car we purchase here, the dealer stepped up to the plate and took the car back three months after we had originally purchased it and put us in a new car at no loss to us. We feel like they have our best interest in mind, and they really stepped up to the plate when it counted, and got us into a new vehicle a great price. I highly recommend this dealer to anyone who values customer service as I know we will be returning there for years to come.

John

Apr 23, 2015

The customer service was excellent, service to car done timely and all cost explained thoroughly before car was worked on. Furthermore, the customer service agent also informed me of two recalls om my Chevy Cruz and had them taken care of also. Always a pleasure taking my car in for general maintenance and oil change at Tim La

Lisa M.

Apr 23, 2015

I have purchased all of my cars from Holly Flauto since I met her. My pregnant daughter was in need of a reliable car because the baby is arriving in May. I called Holly to see if they had any deals. I go up to Tim Lally and as usual she greets me with a big hug. She was able to ask the right questions to get me the right deals. She was able to get my daughter, who has no credit (but me as a cosigner) into a brand new 2015 Cruze LT. She is fun, makes me feel like we're family, makes it personal and worked past her shift to make the deal happen. I would recommend this dealer to anyone. The sales people are nice and the dealership has cool amenities.

Peggy

Apr 20, 2015

I think the employees are excellent at Tim Lally they are so nice an polite and very helpful, I have never had a bad experience there, and I have done business there since 1990

Billy

Apr 16, 2015

Holly helped me see what I could do to get out of my lease. While we weren't able to make it happen, Holly and her team made it the most painless process!

Apatt

Apr 16, 2015

I loved the whole atmosphere of Tim Lally Chevrolet! I was looking for a crosssover/SUV for a while and finally stumbled across Holly Flauto. She was a wonderful person to work with. She was fun, punctual and met my every need. She listened to what I was looking for in a car and price of the car and found it for me. I had a wonderful experience!

artstudent

Apr 15, 2015

I have worked with Holly Flauto on all the cars I have owned. It is truly a pleasure to deal with someone so down to earth. She really works to get the best deal and has my best interest in mind every time. Very satisfied lifetime customer right here. Holly, keep doing what you do! It was a wonderful experience working with you. Thank you!

Stacey Aurora, Oh

Apr 15, 2015

Working with Holly Flauto made buying a car easy and stress free. She answered all my questions, and helped me find the perfect car. I highly recommend Her!

Jacob

Apr 9, 2015

I had a great sales experience working with Holly Flauto and Joey Hurtuk of the internet sales department! They worked with me to get the best price and provided timely answers to any questions that I had.

Kristen

Apr 8, 2015

Tim Lally Chevrolet boasts having a lot of bays in their service department. However, when I called to make an appointment for my 2014 Traverse lease for an oil change and routine tire rotation, I had to wait 5 weeks to get an appointment. And when I arrived for my 10:00am appt I had to wait almost 15 minutes for someone to check me in. The service I received was fine. The employees were all polite and professional, but if you are going to boast about how many service bays you have I would imagine it wouldn't take so long to get an appointment.

August

Apr 6, 2015

I belong to UAW local 1005 and appreciate the fact that your service techs are unionized. I also appreciate that you have dedicated salespeople to dealing with UAW customers. Joe did a great job helping me select my new Cruze, and I will certainly recommend Joe and your entire Dealership to my union brothers and friends. Keep up the great work.Gus Voight UAW local 1005

Carol

Apr 2, 2015

My Sales Man Eric was very patient an listened to all my concerns, wants and needs. I would definitely recommend Tim Lally to everyone I know...

Michelle

Mar 28, 2015

I was greeted by my service advisor when I pulled my car in and was informed of the issue with my vehicle in a timely manner.

Peggy

Mar 25, 2015

I have had both of my cars in for service this week. My 2014 Cruze and my 2011 Equinox, they were amazing.. I am looking to upgrade my Equinox and I will not go anywhere else but Tim Lally...they're the best!

Anthony

Mar 24, 2015

Richie, In service dept. Give me great service and took great care of my car. This is a very friendly and well run dealership. Thank You, Anthony Ward

Ronda

Mar 21, 2015

My rep is the BEST. I didn't have an appointment but expressed that i was going out of town, Curtis said he would fit me in. He got my car in and out in no time.

Timothy

Mar 19, 2015

Very nice dealer and staff. Alex, Derek, and Chad all made us feel comfortable and were very patient and respectful.

Jill

Mar 19, 2015

Vidy Titus was professional, answered all our questions and was patient with us as we questioned over and over on certain topics to make sure we had all the information we required to make our decision.

Alexis

Mar 11, 2015

Had an issue withy service person not receiving a message about receiving an oil change so it wasn't done while my vehicle was there. And when I received my follow up call I was told I will be receiving a free oil change for the inconvenience. Phenomenal customer service.

Denise C

Mar 10, 2015

We recently purchased a Chevy Impala from this dealership. We bought our vehicle from them due to the fantastic customer service we have received on both of our former vehicles. My husband's car was on it's last leg and Curtis suggested he may want to look around for something else. Curtis has always provided honest feedback on our vehicles so we took his advice. We love their customer service.

Larry

Feb 21, 2015

I've bought probably over 50 GM cars over the years and This one at Tim Lally"s was definitely the best overall experience ever. Everyone from salesman Mike Z to the sales manager and finance manager were great!

Dennis

Feb 13, 2015

Sales person was very good. He knew and informed me on all of the autos features and explained the leasing details very well.

Maeran

Feb 12, 2015

Wonderful experience. Came in for an oil change, and the guys had it done within a reasonable amount of time. Had a chance to talk to a sales rep. The visit did not take all day. I came in at lunchtime from my job. I will do it again and I do recommend it.

Janice

Feb 12, 2015

My salespersons name is Devin Lindsey and I must say that he was awesome. He really took the time to find the things that were really important to me regarding the purchase of new vehicle. He made the experience and enjoyable one. I would highly recommend him to all of my friends and family.

Anita

Feb 11, 2015

all very nice and i will come back when i need something doneto my carhow about coffee and a donuts while waiting

Kiauna

Feb 9, 2015

My overall experience was okay, until I realize that someone had taken the cord that goes to my mobile phone out of my car.

Derrick

Feb 4, 2015

I was treated very well at your establishment, and everyone of your employees were very kind and helpful to me and my family. Thank You

Kevin

Feb 4, 2015

Restaraunt and employees were excellent..staff made ne feel completely at home.I would recommend Tim Lally to anyone, and I'm definitely going back for my next car.

Andrew

Jan 30, 2015

Eric Quinn did a great job! From the first time my wife and I met him he listened and found exactly the car we wanted. The experience was very positive because Eric was sincere, honest, and knowledgeable. We would recommend and purchase any future car from Eric.

wil3

Jan 28, 2015

I traveled six hours to find my perfect car at Tim Lally Chevolet. The salesman Alex Reed and the finance officer Jason were very helpful and patient. my overall experience was great!

Kyle

Jan 22, 2015

Brought car in for recall on switchblade key replacement... ignition keys were made but fobs were not changed. The recall mentioned that it included new keys and fobs. had I not known that the fobs would not get replaced, I would've declined. But outside of that, I always receive great service from this dealership.

James

Jan 19, 2015

Salesperson kept me informed, delivered vehicle and fully explained Trucks features to me. Was excited as I for this new truck

Charles

Jan 7, 2015

I was always kept in the loop as to what my vehicle's status was, the approximate wait time, and the estimated costs. I took advantage of the kid's area and the diner, both of which were great experiences.

Deborah

Jan 6, 2015

Awesome. Thank you Camella Parr and Hubby for your excellent customer service. You always make it happen. You are the miracle workers. :) Love you Deborah Midgett

Reza

Jan 6, 2015

Alex Reed was and Michael were nice and helpful guys. I really enjoyed doing business with you guys. You Rock!! Woohoo!

Ray

Jan 2, 2015

My appointment was for a oil change and repair a leak in the cab. The team at Tim Lally was able to complete the work in a timely matter while I waited for it.

Matthew

Jan 2, 2015

Great job explaining the repairs and being timely with the service even with a large amount of customers in that day.

madison8359

Jan 1, 2015

I received a notice of recall for my vehicle. The notice from GM indicated the power steering and ignition needed to be replaced immediately they were dangerous. The repairs were no cost to me and covered by the manufacturer.I called Lally to make an appointment. Lally indicated that they were very busy and I would have to wait at least 6 months to get the vehicle repaired. Lally indicated if I had an accident or the vehicle quit working due to the recall problems I could have the vehicle towed to their shop. They said they would look at it at that time. I made several attempts to have the matter resolved through GM's customer service line over several weeks. No help. I called the Ohio Attorney General's office and finally received some attention from Lally, not a phone call but the AG.indicating I could call for an appointment. By this time I had called Classic Chevy in Mentor and they made the repairs the next day.I will likely never go to Lally or recommend them for anything ever. They were less than helpful or courteous. I can see why there are so many negative reviews of this dealership.

Sharon

Dec 27, 2014

The part needed to fix my car had to be ordered so I have to make another visit when it comes in.

Kadryn

Dec 19, 2014

Incredible service!!!! Thanks so much for a great experience; out of the three Chevy dealerships I've worked with in the past year yours was far and away the superior experience.

Christine

Dec 16, 2014