Used Cars for Sale at Tony Hyundai in Waipahu, HI

mahina0707

Nov 10, 2016

The salesman Ken Smiley was completely courteous, knowledgeable and professional; He made the experience of buying a new car awesome once again, because he's sold me as well as my family several cars over the years. I can depend on him to find me the best deals possible and he truly represents your company in an exemplary manner. Thank you Ken and Jack for making my experience great.

tmailo91

Nov 10, 2016

I was pleased with the way I was serviced at the dealership and how I was kept in the loop at all times. Their professionalism was above and beyond. They incorporated "Aloha" in every interaction. Much Mahalo

gabewoods99

Nov 9, 2016

If you're in the market for a new Hyundai, the Tony Autoplex is the place to go. Ken Smiley did an excellent job of working with me to find a vehicle that fit my needs and most of all price range. He was up front, straight forward and thorough with everything, and made it an easy and enjoyable experience.

schicoross

Nov 3, 2016

As for a dealership this one ranks on top of the list on Oahu. Great sales experience. I will recommend them to all that I know looking to get into a new or different car. My salesman Ken Smiley was extremely knowledgeable about all the vehicles on the lot. The best thing is he made the entire experience fun, (the way a new car buying experience should be)

Elmsta2002

Nov 2, 2016

By far the best service i have recieve from a dealership. Josh was awesome and perfessional. He answered every question i had. Everything was great and welcoming

Mata95

Nov 1, 2016

Its a 6 star dealer , overall experience with Tony hundai was amazing. I had Joshua, very helpful and detail. He was able to answer all my question, for a firat buyer. I would say Joshua fit well at where he is at , very friendly and knowledgeable. The deal we have was mind blowing... thumbs up and Aloha Tony

808Char

Oct 31, 2016

Thanks to Scott for answering all my questions, and for Josh for completing the sale. Josh: you made the sale when you were able to fit the Transport Wheelchair into the trunk, and for being so patient when we went on the test drive. Everyone was so friendly, so patient, and there was no pressure or hard sell.

Jackie0821

Oct 29, 2016

Our representative (Joshua ) was very friendly. He never rush to give a description about the car. When we brought the car, he explained the features inside my car.

Mana

Oct 25, 2016

I went to your dealership due to the satisfaction with my Hyundai 2007 Veracruz. I am very happy with the Hyundai brand.I wanted a smaller SUV than I currently have. I was glad to find the 2016's were at employee pricing. Since I was paying cash for the vehicle, I knew what I wanted and told the salesperson which one and that to come back with the best price possible out the door.What I didn't expect was the length of time it takes to wait for someone to talk to me about add ones to the vehicle.I went to financing right afterwards to be given yet another sales pitch to buy extended warranties ect. I would wish when you have a customer who knows what they want and don't want, they should be listened to.

deanna_yates

Oct 23, 2016

I found Roger to be friendly and knowledgeable about the car. First time I bought a car on my own and he answered all my questions, whether they were silly or not. I never felt that he was just trying to sell me a vehicle but he wanted me to find the car that best suited my needs and wants. It was a pleasant experience and I, if I ever needed to purchase another vehicle I would come back.

Bless2

Oct 22, 2016

Ken was so friendly and down to earth , he made my car buying experience very memorable . I would tell my family and friends to vist Hyundai and see Ken Smiley.

mervregan

Oct 20, 2016

This is my third vehicle from Tony Hyundai and I was pleased to see they continue the customer experience at the highest level. They are friendly, knowledgeable and professional at every step in the process. I wold recommend them to anyone considering a new vehicle. You will leave with the vehicle you were looking for at the price you wanted to pay and feeling you were treated like a member of the family.

mrhartsock

Oct 20, 2016

Went to Tony Hyundai after visiting another dealership and was ready for the same old pushy dealer that has to "check with my manager" for every little thing. Was pleasantly surprised by how opposite it was. Ken Smiley helped us out and was awesome. Gave info without trying to push us in a specific direction and let us just look around a bit. We didn't get the "check with my manager" line ever and only met the manager briefly after we had decided to buy. Jason was very helpful with financing and helped us even after we decided to finance through our non-affiliated credit union. It had been almost 20 years since my last new car purchase, but won't be that long again until I come back to Tony Hyundai.

alohaS

Oct 17, 2016

Joshua M. was referred by a friend. I had been to a few dealerships previously and I did not want a salesman pressuring me or assuming I'm going home with a car because I test drove one. Josh was patient, friendly, and didn't pressure me at all. I left the first day with nothing, he checked in with me the following day and I returned. I test drove another vehicle I had seen online and told him I liked it and would like it for xxxxx price. It was a quick, easy, and a great experience. I'm not a shopper and definitely don't like spending large sums of money, so having someone patient certainly helped! Great customer service!

Jrossi32

Oct 17, 2016

I walked in to the dealership extremely unsure of what I wanted. From the get go, Josh Matsushigi greeted me and my family and helped us out. He talked me through what specific features I was looking for, any particular cars, etc. I had never bought a new car before so this was a different experience for me, and I was clueless. Josh educated me on a good variety of cars and what they featured, and we ended up test driving a car that I absolutely fell in love with. There was absolutely no hassle or stress with my first car purchase, and I couldn't be happier! I left a few days later with a brand new car that I felt like I had so much knowledge on to allow me to really get the most out of driving it.

donshell614

Oct 16, 2016

Staff was professional and friendly. Exceeded my expectations. I am extremely satisfied with my purchase and definitely recommend other customers to come here and check it out for themselves.

royt03

Oct 15, 2016

Everything involved with test driving and deciding what we wanted in a vehicle was a very good experience. There was no pressure or intimidation. All involved were professional, informative and nice. The Tony Hyundai dealership is all around excellent. Recommend this dealership to anyone.

ZChick

Oct 14, 2016

Mr. Smiley truly lives up to his name. He has a contagious smile to go with his great personality and attitude. So happy to have purchased my vehicle from him!

HappyKid

Oct 14, 2016

Ken Smiley was up front and honest from the beginning! No high pressure sales! Only showed us cars that were in my sons budget! It's hard to find that anymore so thank you Ken!

Joyce

Oct 14, 2016

The staff are amazing and all very helpful. They assisted us from day1 to signing of contract. Unlike other salespeople from other dealership, they gave me the price I am able to pay straight in one sitting. No gimmicks! Place is clean and organized. Highly Recommended!

Sadivia16

Oct 13, 2016

I was having a hard time finding a good affordable car. Thesales team really helped me and didn't make me feel pressured into anything. They helped me explore all my options and in the end I felt I was getting a great deal.

antonygood

Oct 12, 2016

awesome on the elantra. i wish i bought two elantra's instead of the santa fe we bought before the elantra. The santa fe was way more than we should have spent.

ripaku

Oct 12, 2016

Received excellent service and both sale person and manager most friendly and was most informative and knowledgeable about the product. I would definite recommend them to others who are looking to purchase a new car. .

guygar79

Oct 12, 2016

The guys here really came through for me and helped me with my situation. They were very accommodating and thorough despite the time of night.

troyfuji

Oct 10, 2016

General Manager Allan Capello and his staff at Tony Hyundai Waipio go out of their way to make sure that customers are treated right and comfortable through out the process. Salesman Henry Murillo, Jr. is knowledgeable, friendly, and willing to work hard to earn and retain your business. Allan Capello, Henry Murillo, and Ashley Wong (Service Advisor) are major reasons why I have remained a loyal Hyundai customer over the years.

Lu

Oct 10, 2016

It was my first time buying a car in 10 years, I hate the anxiety and risk of used car buying. This was the 3rd dealership I visited and immediately Leny was different from the typical staff with whom I had met across the island. She was a good communicator, knowledgable, and a good listener. I felt like she genuinely cared. I found a car I liked, in my budget, and she even helped me negotiate a killer rate on my car insurance. Overall, I was surprised and impressed. Being new to the island, the last place I figured I would feel so warmly towards my car dealership. I think I just got lucky connecting with Leny.

L. Guzman & Ohana

Oct 9, 2016

Mr. Capello is THE BEST. I never knew buying a new car would be this easy, fast and on point. My experience in the past years were terrible. Just the thought of visiting a car dealership would stress me out, anxiety was over my head all the time. BUT thank you thank you THANK YOU MR. Allen Capello along with the man who assisted him when purchasing my 2016 Elantra. also, Thank you to Roger Cariago who assisted Mr Capello when we purchased my Son a 2017 Elantra a month ago. Finally A BIG BIG Mahalo Nui Loa to John Kato who in the past has helped us when we purchased a few used cars for me and my 2 sons. He too made this experience wonderful too!! I tell everyone about my experience and how they too should visit the gang at Tony Hyundai, I sent over a few co-workers who too bought some used cars. They not only have wonderful new cars but the best inventory of used cars. AWESOME Experience EVER

Carla

Oct 8, 2016

Welcoming, polite, patient, compromising,Efficient, expedient. I left dealership with car and was very happy. Josh took me on test drive and made me feel very comfortable driving and explained features.

meaghan.ly

Oct 7, 2016

Very professional group of people employed here. All my questions were answered in a professional and courteous manner. Not too pushy, but enough to "move it along." Thank you everyone. By the way, it is a wonderful car!!!!

Rons

Oct 6, 2016

Great car, great price, great everything you expect from a dealership. This is my first Hyundai vehicle and hope to enjoy it like a toy, so far the Accent is great second car.

Gma26

Oct 6, 2016

We walked in just looking to test drive the Santa Fe Sport and ended up driving it home in just 3 hours. No pressure and they really work with you to give you what you want at a price you can afford. We will definitely be back when it's time for a new vehicle!

missj254

Sep 29, 2016

The associates at Hyundai are extremely friendly and professional, helped out my husband and I, and were able to get exactly what we were looking for.

Aiden'sPapa

Sep 28, 2016

I used the My Deal platform to search for used cars suiting my needs. I loved the platform and the ability to interact with the dealer via email. I found 2 cars I wanted to look at, made an appt and came in. I met with John Kato and he assigned Sarah Dias to assist us. Sarah was awesome and made us feel comfortable. Sarah told us there was a sale going on and so we looked at a nicer car than the other 2 cars we originally planned to look at. We got a great deal on a 2013 Hyundai Sonata. Since we got a great deal we got the extended warranty so we basically got a brand new car. We're very happy with the car and the deal we got. Thanks to John Kato, Sonia Diaz-Ruiz and Jack Wolfanger. Mahalo nui!

lorishimabukuro11

Sep 28, 2016

The staff was wonderful. Your manager and finance department really know their product and have hearts of gold to help as best they can. The attitude of service and caring really makes your dealership a wonderful place to find the right vehicle. Thank you and God bless!

James

Sep 27, 2016

Great customer friendly service and no pressure sales people. They tied to answer all our questions and concerns. That's probably why we are repeat customers.

Rons

Sep 26, 2016

Looking for a dependable second car and read lots reviews per Hyundai. Saw Alan Capello on television per advertising and brought back memories, met Alan about twenty plus years ago. Looked up vehicles per online and Josh Matsushige quickly called and we met and I bought a new 2016 Accent. Everyone at the dealership were very friendly and accommodating. Thanks to Alan and Josh, I know this connection will be awesome!

lyndseyladao

Sep 22, 2016

Very pleasant experience. Sonya, Sean, and Jason made the process easier than I expected and kept my options for vehicles within my price range and needs.

jaronica

Sep 20, 2016

Overall it was a good experience in purchasing our new Santa Fe. I was not feeling well due to illness so they were very patient with me while we went through the process. They explained everything and we were able to negotiate a fair deal. We worked with Josh he did a good job of following up via text after we purchased the car with answers to our questions. I would recommend him to our friends if they were interested in purchasing a Hyundai.

wgjr

Sep 18, 2016

We had a great experience working with Henry. He was personable and professional and showed us multiple vehicles until we found the right one. No pressure to buy until we knew exactly which was the right car was the one for us. I would definitely recommend our family or friends to see Henry.

jkostiha

Sep 17, 2016

Helpful, knowledgable, and friendly salesman. I would recommend buying or leasing a car from Roger. He listened to my needs and I ended up with a vehicle for a fair price.

diegoconnie123

Sep 16, 2016

We actually had no intention of purchasing an automobile & was just shopping. Whom ever does the training for your sales people....did a darn good job as, we ended up going home with a new car

Corilee Gabriel

Sep 15, 2016

We picked up our very first Hyundai ever and couldn't be happier with our Tucson! Can't thank Ken Smiley enough for all of his patience and assistance throughout our purchase. He was so friendly and kind and actually listened to what we were looking for. Awesome aloha service!Big MAHALO's to Ken, Allan, Angie and Jason for making our first purchase with Tony Hyundai Waipahu an awesome one. We'll definitely be back for a future purchase!

joseph.person808

Sep 13, 2016

tony Hyundai dealship is very friendly and professional when dealing with the customer. we felt they no pressure from the sales person and walk away very satisfied with our purchase. Tony Hyundai the place to go.

bhawkins48

Sep 9, 2016

Ken Smiley is a good honest and kind man. He meet all my needs during this purchase. I would definitely buy from him again. The entire staff is focused on providing the best product at the best price.

lorna.bolosan

Sep 9, 2016

Sales was not aggressive and the finance department did not try to offer anything we didn't need. Since we arrived at the dealership after 6pm, finance mentioned we may have to return to resign documents if I received a lower rate. He was right. I did receive almost 4% off my loan with another financial institution. Overall "Great Experience"!

John C Gates

Sep 8, 2016

My husband and I went to Tony Hyundai to look for a new car. Josh Matsushige came up to us and introduced himself. Josh was so pleasant and very helpful He answered all our questions. This made our decision so easy to go ahead and purchase our Sonata. Also, Mr. Capello, Angie Ermitanio and Jason Bignell made our experience at Tony Hyundai so exceptional. They all made our experience very pleasant and we felt very welcomed. We would definitely recommend Tony Hyundai to our family and friends.

Gfm

Sep 8, 2016

I was promesh one price then got a higher after? Then got a other price after that? Help me with the first pice I was told first!

patrick.kawasaki

Sep 8, 2016

We had a great experience at Tony Hyundai. This is the second vehicle that we bought and am very pleased with their product. The staff was very professional and mad us feel very at ease. Josh did a great job in showing the car and would definitely buy from him again.

whyohoh

Sep 8, 2016

Josh and the crew at Waipahu Hyundai did a great job! My non-english speaking mother and I wasn't sure how to select or purchase a vehicle. We had our load of doubts and concerns but Josh, one of their salesman??? did a great job. He wasn't pushy. Very patient and thorough! I highly recommend him. He makes sure that we are completely happy with the car. And boy were we happy! Endless Mahalos to Josh and the team.

Nans

Sep 7, 2016

Ken Smiley and Jason Bignell were integral in helping me purchase my new car. Ken was very courteous, professional, and very helpful in directing me to a vehicle that suited my needs. Jason took the time to review my credit with me (which no one has even offerred to do before) and explain the details of my purchase to insure I had a clear understanding. I was very appreciative of that gesture.I would highly recommend them to anyone interested in looking for a new car.

mtoves1276

Sep 7, 2016

The staff at Tony Hyundai have been so helpful in my decision to buy my Santa Fe. Josh was always a phone call away when I had questions in regards to my car. Even after the deal was done and when I picked up my car. My I took my car in to have my bumper protector installed, the staff at the service department was so friendly and helpful especially Ashley Wong. I would recommend Tony Hyundai to anyone who is looking for a new car.

David A Jones

Sep 6, 2016

Very great experience. Salesman was very respectful. He took his time to answer any and all questions that we had without rushing us or putting any type of pressure on us just to sell us the car. They took the time to explain everything in detail so that we knew exactly what we were getting into in regards to pricing, warranty, other same type of vehicle comparison to our model and the different packaging. All in all we had a AWESOME experience and looking forward to recommending this dealership to all of our family and friends.

Blessed

Sep 5, 2016

I'm blessed with a wonderful suv I had no plans to buy a car I wasn't prepared and Joshu made it very easy

cameo0509

Sep 1, 2016

Buying my car was a positive experience. I am happy with Bluetooth and the automatic/Manuel shifting feature. You were able to answer all of my questions. Thank you Joshua Matsushige.

Pcwizard

Aug 29, 2016

Everything was great, in and out fast. Ken and everyone made buying a car quick and easy. There was no games no pressure. It was a very pleasant buying experience. We have bought from Tony 5 times now.Thank youGary & Sally

Brad G Hawkins

Aug 29, 2016

It was so easy and quick. I never felt any pressure to buy, and the recommendations were reasonable. Ken Smiley is the BEST! I appreciate the care they show me every time I visit.

Hac7270

Aug 29, 2016

Dealing with the Tony Hyundai Service Department was a complete headache. My husband and I took both our vehicles to the Tony Hyundai Waipahu Service Department because they handed out free inspection coupons and wish I would've went somewhere else. It took hours for the initial inspection and after going to the DMV to get our vehicle registered we went back for the final inspection because someone told me as long as we were back by 430 pm we could get it done in the same day but when we got there we were told the inspectors leave at 4pm. We wasted hours to get an inspection done, time rushing around for no reason just to be misinformed and live a hour away. The manager didn't seem to really care how badly we had been inconvenienced. Dealing with their service department was not worth the hassle or headache at all. Highly recommend going somewhere else even if you have a free inspection coupon. The actual service advisor we dealt with was friendly enough but I really wish we would have just gone somewhere else.

robert123

Aug 28, 2016

I came in after speaking with Scot over the internet and phone looking for a Hyundai Elantra. He came at me with the MSRP price and we discussed how we had spoken over the internet so therefore I should qualify for the internet pricing. As a member of the Armed forces I was very apprecitative of them honoring the aforementioned price and for giving me a discount for being in the military.

nickmatsu

Aug 27, 2016

So far I have bought 3 cars at this dealership. The staff is friendly, knowledgeable and sorta treat you like family. in the years to come in will continue to purchase hyundai car not only for their great products, but also knowing the staff here will ask the right questions and service me to my satisfaction. I look forward to new products in the upcoming years to come.

lilybuddahfly

Aug 25, 2016

Ken Smiley was AWESOME!! The whole sales experience was great....but a few days ago I brought my car in to add accessories like tint, rust proofing, etc. and was notified by the service dept. that there was a scratch on the top right corner of the windsheild on the inside that was a little too deep to buff out so I chose not to tint it. Ashley was great in calling me to let me know about the scratch and that she spoke to the sales manager ( I don't recall his name) about it but his response was that he wouldnt have sold the car in that condition....implying that I had scratched the windsheild in the 14 days that I had the vehicle? First of all the scratch is difficult to see and if Ashley didnt point it out too me, I honestly would never have known it was there. I was told that I could purchase another windsheild...BUT I really dont think I should have to pay for it when..it was obviously in that condition when I purchased it. I was able to get a refund for the tint...But now I am so disappointed...I think something more could have been done...I mean I love my car, but now I would have to think twice about coming back to this business.08/25/16 Update: Just got off the phone with Ken Smiley and after letting him know the situation, he took care of everything! Amazing service and I am SO happy!! Thank you Ken!!

22tutu

Aug 23, 2016

Roger Cariaga was great to work with. His explanations were clear and his friendly personality made him comfortable to work with. Shopping and signing lease papers took more than 3 hours but I felt I received a lot of uninterrupted attention. I am pleased with my decision to lease a Hyundai Elantra from Tony Autoplex.

050809

Aug 23, 2016

The experience of buying or leasing a vehicle at Hyundai was very nice & less complicated. Especially this is our 2nd time of purchasing a vehicle. Mr smiley Was very helpful from the beginning to the end . Thank you

Michael Gilliland

Aug 18, 2016

We went to look at the Hyundai Santa Fe with out any intention of even buying a car. Roger met us with a great personality and did such an wonderful job treating us as the most important client on the lot. He was very knowledgeable about the vehicle and willing to work with us to get the best deal and best experience yet. Over all between Roger, Sean and Jason sealing the deal was a wonderful experience and we would come back again and again for future cars. I definitely recommend this dealer to others if you are looking for a great car buying experience.

jrlafrance

Aug 18, 2016

Ken Smiley was great, we purchased the same exact 2016 Hyundai Sonata Hybrid, so the purchase went pretty smooth! Jason was a blast to talk to and very knowledgeable about financing options!

Dennis and Daisy

Aug 17, 2016

Our Experience was hassle free and direct. Our sales representative Joshua M. was friendly, made us feel welcomed, easy to work with and talk too. He was very patient with us and answered all of our questions. We are so happy that we had the chance to work with him. Also, Jack our finance rep was a great person. He was very professional and answered any questions we had regarding the financing of our vehicle. If ever we have friends and family looking for a vehicle, we will surely recommend the two. Thank you very much for everything and we love our Hyndai Santa Fe SE!God Bless!

Diamond Edwards

Aug 16, 2016

This dealership offered exceptional help in purchasing my first car. I had a great experience that went by smoothly with help from protection to a new loan from another bank.

Nicholas Peat

Aug 15, 2016

My husband and I went in only looking for cars that we may want to buy in the future. But we were met with Ken Smiley who really took the time to show us and explain to us a car we were looking at online. He made sure it was exactly what we were looking for, and showed us a few more similar cars that were around it. And when my husband asked for a slightly different one, he was very patient in finding us that car that had the specific qualities that satisfied both of us. And didn't make us feel rushed at all, even though we were there past their normal hours. After finalizing our decision, we worked with Angie Ermitanio to customize our new vehicle. She made sure to show us all the options, and how they may benefit us. Very informative and efficient.Lastly, we worked with Jack Wolfanger in the finance department to go over the service plan, warranty, and payments. He was so welcoming, and very patient as well. He took the time to read over all the fine print, and clarify whatever we were unsure about. Usually the finances are the hardest part to talk about, but he made it as easy as butter. We appreciate all the time everyone on the team took to make this process smooth!

frosty6one

Aug 13, 2016

They were friendly and professional. Great customer service which made me comfortable and want to be back to purchase another vehicle in a few years.

marisam.6376

Aug 12, 2016

I was happily satisfied with the overall experience, I am glad that I was lucky to find the make, model and color of what I wanted.

soNOTaToyota

Aug 11, 2016

Ken Smiley was my sales consultant and he was very friendly, informative and a pleasure to work with as was Jason in finance. I love my new Hybrid Sonata!!

gerrywong

Aug 11, 2016

Henry Marilla went above and beyond what I expected from a car salesperson. A real professional. I am a handicapped person and he was very patient with me. Explained everything to my satisfaction and even helped me return my rental car.

maile & scot

Aug 10, 2016

We were so happy with the purchasing process and with the service that Rodger, Sean, and Josh gave us! They were all friendly, helpful & outstanding! .

Limanata

Aug 8, 2016

Before going in we knew what we wanted and Josh was able to make it happen. He showed a lot of patience with us even when my family wanted to go.

melizzmom9

Aug 5, 2016

Surprisingly positive, wasn't expecting to find something I like. Will recommend Hyundai again to friends. Scot was very helpful, friendly and professional. Great to have this opportunity to meet another great Hyundai employee.

LoriT

Aug 3, 2016

Thanks very much for making this a great experience! I have never bought a new NEW car, and I was understandably anxious. Ken, Allan, Angie, and Jack were very professional and supportive. I did and do appreciate it! Mahalo!! And I love my Tuscon Limited!! We will definitely recommend your dealership and staff to others!! Lori Treschuk

Volps

Aug 1, 2016

This the 3rd car we have purchased over the last 10 years. Every single experience has been nothing short of pure satisfaction, We originally started out with a 2007 Elantra. After 5 years we were interested in replacing the car with a 2014 Elantra. Recently we were interested in the Sonata Hybrid. We stopped be the dealership just to gather information We stated that we decided to wait for a while and requested a red Sonata. which wasn't in stock. Not really ready to purchase a vehicle, we stated the we were going to hold off for another year.We recently got a call from the general manager, informing us they just received a red Sonata Hybrid, and would we be interested in looking at it. To our surprise, we left with a new car. Every experience we have had with your company has been exceptional. They have worked out incredible financing, the staff goes out of there way to be helpful, informative, and always professional.The greatest compliment any product/service industry can achieve is through word of mouth. We have and continue to espouse the wonderful experiences we have been exposed to and look forward to a excellent positive relationship in the future.

satterfielddnp

Aug 1, 2016

This was by far the most pleasant, pressure free experience we have ever had at a car dealership. We particularly worked with Henry Murillo but all the employees were wonderful. We had initially planned to test drive another brand of auto prior to making a final decision but chose Hyundai on the spot due to both the quality of the product and the professionalism and friendliness of the experience.

MDNL

Aug 1, 2016

Thank you for making our purchase so easy and smooth! We are very happy with the car. Josh was THE BEST!!! We will be sure to recommend him to other people!

pepev123

Jul 28, 2016

Bought my daughters first car. The overall buying experience was excellent. The only snag was that we waited nearly three hours to receive the car from the car wash.

shrn_gonsalves

Jul 28, 2016

Excellent and considerate staff. Answered all my questions with confidence and in detail. Showed me all options for all vehicles I wanted to look at. Very patient with me and quite helpful towards the purchase of my vehicle.

Lizzie22pr

Jul 25, 2016

Ken Smiley was very patient AnD he Work Heard to find the car I was looking and a great deal! He and all the Starr from finance, notary, manager, they stay until late but they make sure I was happy! Very professionals! I really recommend Tony Hyundai!

S0nata0wner

Jul 24, 2016

Smiley and the folks at Tony Hyundai Autoplex, helped me to get into the right car for me at the best deal possible. I'm very happy with my purchase. Thank you.

FayeFaye

Jul 23, 2016

Ken Smiley (Sales) & Jack (Finance) did an excellent job getting me the car that I wanted, in record time! As a first time auto buyer, they made the process easy & quick. They answered all my questions & represented the dealership with professionalism & excellence!

Baby'sNewSUV

Jul 23, 2016

We just got a new SUV for our baby. Allan and Ken were very helpful in making the purchase go smoothly and quickly. All the people at Tony Hyundai were very helpful and made me feel very comfortable with our new big decision.

airborne

Jul 20, 2016

I initially was not interested in a Hyundai, however, after visiting the show room and reading the features on the Elantra and the linited edition i became more interested both Sean and Scott were excellent in their non-pressure approach in describing the new features of the 2017 Elantra Limited. My family liked the car and we bought it the same day The Hyundai staff were polite competent and amicable I am pleased with this experience and look forward to enjoying the Hyundai Elantra thank you

hpang808

Jul 20, 2016

Our experience with our salesperson, Joshua Matsushige and the staff at Tony Hyundai was awesome! They listened and accommodated to what we were looking for in our Hyundai. There was no pressure to buy something we didn?t need. We are very satisfied with our vehicle and were happy to deal with the people at Tony Hyundai.

jrlafrance

Jul 19, 2016

Ken was awesome to work with, he knew the answers to all our questions! Ken and Jason did everything they could to get me my hybrid for the best price!

jgueso2

Jul 15, 2016

Hadn't bought a new car in a while...staff made the experience very pleasant...very happy with the vehicle we chose and the different products we were shown

jenn.quinn

Jul 15, 2016

Made buying a car enjoyable and easy. Will definitely be recommending Ken smiley to everyone I know. Was very friendly and professional and made sure to listen to exactly what I wanted

je.tg

Jul 12, 2016

All the employees that I had the experience to deal with at this dealership were highly professional, friendly, generous and caring. I have purchased a number of new vehicles in the past from different vehicle brands and had the usual sales procedures and protocols presented to me, but my first experience with Tony Hyundai is one that I can truly brag about. All the personnel noted in my outstanding employee section are truly deserving of the recognition Tony Hyundai can provide. Please pass on my words of appreciation!

toloai taliulu

Jul 11, 2016

just wanna say thanks to josh , for updating me on my 2015 chevy malibu..he was very easy to talk to and never once was pressured in buying...i would surely be back to purchase another car with him..thanks again josh

Deets

Jul 9, 2016

I felt at ease. Ken, Alan and Jack were so helpful and a pleasure to work with. Would recommend to a friend. Love driving my Sonata.

Toguchig

Jul 8, 2016

Friendly service, great employees we had such a great time all around! We felt comfort & at ease when we first walked in! Alan is a character while Ken is always smiling!!

venth

Jul 8, 2016

Already recommended to a friend to come and look for a new vehicle. In my opinion, I felt at ease with the whole experience of this new car purchase. I plan to return to the dealership in the future for my vehicle needs.

Mililani Five-0

Jul 1, 2016

2016 Hyundai Accent SE is a great car, at a great price, and a great experience in dealing with Josh and Alan. A 5-star experience at Tony Hyundai.

jjakiko808

Jul 1, 2016

I now have a 2011 Hyundai Touring . The Crew did wonders in getting me approved for a loan and they were all so nice. Thank you Josh for being so cool calm and collect and helpful. and your crew. Thank you Jack and Jason.

rklb1

Jun 30, 2016

Felt that the crew and Ken made the experience a positive one. They were helpful easy going and not pushy.Very satisfied with my experience. Ken was outstanding.

mittens935

Jun 29, 2016

Like I said before, Ken Smiley was the reason we decided to buy at Tony Hyundai. To be honest I wanted to keep looking, but he was nice enough to stay back one night when he was done with work to answer our questions and make an appointment for us to come back. And he got us a GREAT deal for our Tuscon. We absolutely LOVE our car and he is to be commended. Not once did we feel pressured to buy anything, he was honest through the entire process, and when it comes to it, just a plain nice guy. Jason in financial also was very nice and made us feel comfortable. He explained all of our options in detail and we did not feel misled at all. He helped us choose what we wanted and we are satisfied with him as well. Hyundai, compared to other dealerships we've dealt with, is excellent!!!

James

Jun 26, 2016

Josh Matsushige was our sales representative and he was very helpful in ensuring that our car buying experience was outstanding! Jason Bignell was our finance manager and really took the time to educate us on some of the warrant options for our vehicle that made us feel even more comfortable with the overall experience. In the end, we ended up with the vehicle we were looking at and with the help of Josh and Jason we were able to drive away happy.

fourkamalei

Jun 24, 2016

We have purchased other vehicles in the past and this was by far the easiest. Scott our salesperson was not pushy, the finance department was to the point and informative and we had an issue with our car that we needed to contact the service department for and even the receptionist that helped us was quite friendly. Moving forward, if the servicing of my vehicle is anything like what I've experienced so far from this dealer I will be quite happy!

lhetrick

Jun 23, 2016

We had an awesome experience when we went in to look at Hyundais. From start to finish, we were treated so well, questions were answered, and they all made us feel so incredibly at ease (and we all know it can be an overwhelming and stressful process). We were so impressed that we drove away with our brand new Hyundai Tuscon.

travis_mullen777

Jun 23, 2016

Ken Smiley was very helpful. I do feel however "Hawaii MSRP" shouldnt be a thing. The vehicle's being sold here should not have a "destination fee" added to the purchase price that should be something the dealership/manufacturer ahould pay for not the customer.

j_augusto_pb

Jun 22, 2016

Awesome staff and very professional. Ken helped me out the best way he could and will definitely recommend him whenever you go there. Ken went above and beyond to get me the model and color that I wanted so overall I'm very satisfied with Ken Smiley and the staff there at Tony Hyundai. Also Jason it's amazing, he not only got me a better rate for my car, he helped me out with all my all my questions and concerns so like I said I'm extremely satisfied with the staff at Tony Hyundai

georges.yamamoto

Jun 20, 2016

That's how my husband and I felt about purchasing the Hyundai Veloster on the very same day that he decided to buy his Azera. He saw how I kept looking over at the various Velosters on the lot. With Henry's expertise and patience, we were able to begin another discussion about possibly purchasing the Veloster, which meant a couple more hours of talking, test driving, calculating, number-crunching, etc. Through it all, Henry and his boss, Allan, helped us to reach the final decision to trade in a fairly new and beautiful Mercedes so that I, too, could get a new Hyundai. I kinda did some fast numbers on scratch paper, and when I showed them to Henry and Allan, they immediately saw my reasoning. Allan, Henry, and I were all on the same page with the logic behind trading in the 2014 Mercedes and worked together to help my husband, George, see the long-term benefits of making the trade-in and purchase now rather than later. Thanks, guys! I am soooooooooooo loving my Veloster ... it's sporty and young ... yet classy at the same time. I'm glad Henry recommended the upgraded Turbo model as I was quite content with the base model. In a non-pressuring way, he pointed out the advantages and had me drive both models. My husband had already pulled the trigger and said yes on my Veloster prior to that point. Henry helped to point out some excellent features on the Turbo model (push-button start, more power, etc.), and my husband -- being a very smart and generous guy -- had no problem upgrading to that model. Now, it was HE, Henry, and Allan trying to explain the logic of the upgrade TO ME. I eventually agreed (even though more money), and I am glad I did. I enjoy the Turbo model more than I can say. Flitting around Oahu in my sparkling, new Veloster, I truly am the happy wife!

Mykalasims1

Jun 19, 2016

Percival "val" did an excellent job helping usomeone find the tucson we wanted. He made our car buying experience haggle free and was patient with us while we shopped around other car brands. He accommodated all of our wants and needs and the process was smooth, efficient and not very time consuming. Thank you val for making our first big purchase as newly weds an enjoyable one! We will send our friends your way!!!!

Nicole08

Jun 16, 2016

Henry did an outstanding job helping my parents into their Brand New Sonata.... My mother is partial to salespeople and she loves the way how Henry made her feel so comfortable.

malia5846

Jun 16, 2016

Amazing experience, thoroughly enjoyed my time at Hyundai! The facility is clean, employees are friendly and funny. Ken was entertaining, patients and kind during the entire process.

gyoshida1

Jun 16, 2016

We normally go to the Honolulu store, but since Scott moved to the Waipio complex, we decided to see him. This is our fifth Hyundai from Tony Hyundai, and the third one from Scott. He is a trusted friend and excellent salesman.

bogusnytrini

Jun 16, 2016

Mr.Smiley was very helpful and found the cas i wanted with all the features and he was very professional. He did not try to infleunce for other cars or services

tky02

Jun 14, 2016

I had a great experience purchasing my new Hyundai at Tony, largely because of Josh and Ken. I went back a few times before finally deciding on my SUV. From the first visit to the day I drove my new SUV home, both Josh and Ken were very professional, knowledgeable and courteous. They were thorough and answered all my questions about the different options and models available. Josh kept me updated on the availability of the vehicle, and made sure that I ended up getting the exact model and features that I wanted. I never felt pressured to buy an SUV that I didn't want. I would highly recommend seeing Josh or Ken to help you with your car purchase!

Zrbantonio

Jun 13, 2016

I purchased a Hyudai Santa Fe this past weekend and couldn't have been happier with the team I worked with or my vehicle. The employees I dealt with were very professional and answered all the questions I had about the different vehicles i was interested in, accessories and financing. Highly recommended!!

burchette_macy

Jun 11, 2016

Definitely highly recommended and this is our second vehicles to bought to Tony Hyundai, always it's mean they know what they selling to the customers like us.

yvonneclaytonuyeno

Jun 10, 2016

We were so Happy with our experience we already have mentioned to 3 friends of this experience and They also have purchased vehicles from this location.

mmhykes

Jun 10, 2016

I was overall very pleased with Roger's knowledge of the vehicles. He was very patient with my husband I. We were able, together, to figure out how I could afford the car I really wantes. Thanks Roger!!

miguelgeoffrey

Jun 9, 2016

Experience at Hyundai was quick and painless. They have a very friendly and knowledgable staff, and will definitely come back in the future to purchase a vehicle.

vernon.p.oneil

Jun 9, 2016

I was very pleased with the service. All of the staff was very helpful and made the whole process easy and quick. They were also very knowledgeable of the products and features of the vehicle.

Anahulu

Jun 6, 2016

good selection, knowledgeable sale rep, answered all my question, and info was great. josh was very good, got answers to a couple of "off the wall" type questions. let me get the surf racks off the car at a later time because I couldn't find the key.

defriesjames

Jun 2, 2016

I had a great e experience at Tony Hyundai Waipahu. John greeted us with Aloha and Josh explained everything I needed to know about the vehicle. Angie helped me to look at accessories and Jack with the finances. I got to meet Allan during my time there and he treated us like family as well. He should be proud of his staff and the work that they do. I would definitely recommend this dealership to anyone looking to buy or purchase a new or used auto.

ginoandmissy

Jun 1, 2016

If you are even thinking about buying a new SUV, do yourself a favor. Go see Ken Smiley at Tony Huyndai and take a test drive on the 2017 Santa Fe. I am totally in love with my new 2017 Santa Fe and Ken made it so easy to do. No pressure, he made the experience pleasurable.

k.kaahanui.shimaoka2011

Jun 1, 2016

Mahalo nui for all your wonderful help. We have been tony Hyundai customers for about 6 years and have bought 4 vehicles and we are happy to be a part of the tony Hyundai Ohana. We are always satisfied in the way they treat our family and our cars.

JOGA25

Jun 1, 2016

It was a great experience like always this is my third car that I purchase at Tony Hyundai and I always recommend to my coworkers if they are looking for car to go to Tony Hyundai!

tinahookano

May 28, 2016

Very happy with our new car! Enjoyed working with Scott he stayed after hours to complete the sale. I left in shock not able to grasp we drove off in a brand new car we had expected to buy a used one to save us some money.

Kealaonapua De Nault

May 27, 2016

My most current experience at Tony Hyundai was a great one. Ken Smiley in Sales was very friendly and professional and I immediately felt like I was in the presence of an old friend. Jason Bignell in Finance was very friendly and professional, as well as attentive to detail when patiently helping me to understand different financial options. Tony Hyundai has a great team and I appreciate how easy they made the experience for me and my family.

rancheta537

May 24, 2016

My first time at Hyundai was very pleasant. Easy to work with and very nice staff. I really enjoy my car. Hope to come back some day.

keone mo

May 23, 2016

Allan and his staff do a wonderful job of getting the vehicle a person needs and wants. they got my mother in law a great car in the elantra at an affordable price for her.the experience was so exceptional that my wife and i want to get another hyundai from them. try to upgrade to a suv from our current elantra. knock on wood ,our 2010 elantra with around 84 k has been a gem.thank you

Relana

May 23, 2016

I needed a new car and visited Tony Hyundai along with a few other dealerships. I worked with Josh and and Sean who were both very patient and accommodating. I kept changing my mind of the model and colors of what I wanted and Josh did an excellent job at rolling with me and my indecisive mind. He helped guide me towards a satisfied decision. Sean was able to get my monthly payments exactly where I asked him to making the end process a successful sale and very happy customer.

robinc0

May 20, 2016

Tony Group is great dealership. The facility is always clean, People friendly, and you can find what you need in one spot! This is my third purchase at this dealership. Mahalo for a great experience.!

Push3id

May 20, 2016

It is with a heavy heart that I write to you today. My wife took our 2013 Hyundai Sonata to the Waipahu Tony Hyundai for an issue. Your team was great at getting her checked in, acknowledging the problem with our car and such. It was when the car was about to be finished that a problem arose. Your technician tried to tell her that our cars cabin air filter need to be changed, giving it a red triangle, and that the engine air filter needed to be changed, giving it a yellow square. The two items mentioned were both replaced by myself on 14 April 2016. There is now way that they are both bad and need to be changed! The technician on my inspection sheet is Garren Tonaki. I dont appreciate your dealership trying to get my wife to have these services performed, when they are not needed! This is NOT Good Business. I have never had a problem at your dealership before, then again I was always the one bringing in our car. On the surface this looks like someone trying to take advantage of a female customer. I would hope this is not the case, but more of a case where the technician is not properly trained in these areas. I look forward to and welcome your comments on this matter. Have a great day.

waianae1

May 19, 2016

Thank you tony hundia for all your help, excellent customer sevice. Great experience with frendly and professional staff/Employees! Reasonable prices and awsome selction of vehicles. Thanks again for everything, Aloha!

Glynist

May 18, 2016

Thanks to Henry Murillo for an outstanding car buying experience. Truly a professional and personable in every way and will definitely recommend Henry and your dealership to friends and family.

Vegas Bound

May 18, 2016

Josh is an excellent and professional salesman. He was very helpful, patient and did give extra effort in explaining and showing us how to use the new Hyundai.

Swim2

May 16, 2016

Knowledgeable salesperson went over my options when turning in my leased Hyundai Santa Fe sport. Choosing to replace my Sante Fe w/ a Tuscon Sport T, was the result of a fair price for a reliable vehicle that fit my needs. The sales team guides you thru all the steps from decision to options, to finance and finally explanations of the details of the new car features. A comfortable, I might even say pleasant car buying experience.

Aundreak

May 8, 2016

Josh (& the whole staff) there at Tony hyundai were such friendly, down to earth people. He definitely made the first time buying experience a memorable one. I would recommend anyone looking for a sweet deal, excellent customer service and great quality to see Joshua & the rest of the gang at Tony hyundai !!

alascioa001

May 6, 2016

I had done much research and had rented a similar vehicle recently. Joshua recognized this immediately and was able to adjust his his sales pitch accordingly. While he was thorough in providing detailed information about the vehicles features and operation, it was done with precisely the right amount of hype. The financial gentleman, Jack was personable yet professional. It was a overall terrific experience.

ramcmjo

May 6, 2016

Very accommodating, straightforward which I like. Everything about the vehicle was thouroughly explained. The vehicle's gas was full tank, immaculately cleaned. The Staff were helpful.

lindalukeasa

May 3, 2016

Great working with Scott... Will definately recommend him and Hyundai to anyone i know looking. We are very happy with the car and the terms of the warranty.

steven-araki

Apr 30, 2016

Met my needs and exceeded expectations! I wasn't expecting to buy a car but the team made it so painless, affordable, and easy. One of the best experiences I've ever had (my other best experience was with the same dealership 7 years ago). Thanks again guys!

tpardine

Apr 29, 2016

Great employees, very honest and straightforward. I have never bought a new car before, and was hesitant going in. But the crew there was very helpful and informative. I feel like I made an informed decision, and am confident that buying a car from them was the right decision.

May

Apr 29, 2016

Employees are friendly. Mr Smiley was ready to help me about purchasing a car. The negotiating process went great!Thank you! We'll be back for sure

Lloyd and Phyllis

Apr 29, 2016

We bought a Sonata from Tony Hyundai a few years ago and loved it but always wanted an SUV. So we traded the Sonata in for a Tucson and we are so happy. It is perfect and exactly what we wanted. Our salesperson Joshua was knowledgable and understanding to our needs. Also mahalo to Allan, Sean and Jack for all your help. Thank you Tony Hyundai...we will see you the next time we are looking for a car!

theoriginalcap808

Apr 28, 2016

The best place to buy a car. i definitely will return and tell others to come there for a new car. Great staff of people that really helpful. Was quick and easy got me what i wanted at a price better than expected.

julian.moralez1

Apr 28, 2016

Great staff, great sales associates and overall outstanding experience. Allen, Henry and Val were very courteous, friendly and knowledgeable in their profession. I would definitely recommend Tony Hyundai to all my friends and family.

Lynndw

Apr 28, 2016

As a first time returning lease customer, I was extremely nervous about how and what my experience would be. The sales staff made the experience so easy,comfortable and stressless! From the very start with Alan Capelllo directing me to Henry Murrillo's patient service , and ending with the financing arrangements with Jason .

Jfurutani

Apr 27, 2016

Ken did a great job in helping me choose my new car. He ran through all of the features of my new Tucson and I would recommend Ken and Tony Hyundai if you are looking for a new car.

OsyCosy

Apr 26, 2016

We went in expecting a long haul but Tony Hyundai made it all so painless and fast. We were able to get exactly the car we wanted at an amazing price. We love our new car!

maka

Apr 24, 2016

Very accommodating staff. We were immediately approached by Roger Cariaga who went above and beyond what we expected. He exceeded our expectations. Everything we wanted in a vehicle, Roger delivered. From the style of the vehicle to the color of the exterior and interior. Most importantly the final cost of the vehicle. They totally met our expectations!!We drove off a few hours later with our brand new 2016 Hyundai Sonata Sport.THANK YOU Roger and the entire Hyundai staff!!!Mr. & Mrs. Maka

Tata, Yoru

Apr 23, 2016

Great experience , Joshua was very helpful and kept his appointments with us. Introduced us to the service dept and his mgr. who is a big San Francisco fan. Took us for a drive and was very good in explaining all the different features of the car. Felt he was very honest in dealing with us on the pricing.

FullerEJ05

Apr 23, 2016

Excellent personal service!! knowledgable in product and addressed my needs perfectly!! Clean and pleasant sales area with friendly staff!!! Made every effort to minimize the "check with the sales manager" to finally close the deal.

Hunter Mommy

Apr 23, 2016

Ken Smiley was great to deal with. We booked a test drive online and he called immediately to schedule a time. He was waiting for us when we arrived. Ken showed us the cars we wanted to see and kept the experience simple and sharp. The negotiating process went well and I got the price I wanted to pay. If I was judging only on the sales experience my rating would be 5 stars!We found body damage on the bumper that they needed to repair. We were promised Thursday pick up for sure, but probably Wednesday. With no news on Wednesday I began the calling, hold, transfer, disconnect, please push this number for this option, ringing, transfer, hold, ringing, no knowledge process to my wits end. One person said they hadn't begun. Another said Friday. Yet another said 1:30 that day. I finally got a call at 4:30 saying it was ready for pick up! Seriously? I live in town and you want me to get it at 5:00??? We picked it up on Friday. It was beautiful. Still, I'm really hoping that Hyundai service in town is a much better experience.

osiris_johnson

Apr 22, 2016

This was my first time buying a new car and working with the Tony Hyundai team made everything so easy. I had a great time testing driving the car and figuring out what I wanted and the Tony Hyundai team made my whole experience great!

MrNiceGuy

Apr 21, 2016

I was looking online through their website and was contacted through email by John and Sean. They answered questions I had about their rebates in a very timely manner. A friend told me about going through the Costco auto program and I did and was called back promptly by Ken. Went down to Tony Hyundai and since Ken was with a customer he had Josh take me to see the car I was interested in. Josh was really friendly, helpful and knowledgeable. He helped me pick out a color and I test drove the car back to the dealership. There was no negotiating and I was given a price which I thought was fair. Didn't want to make any decisions at that time so I took the weekend to think about it. Called Josh back after like 4 days and told him I finally made up my mind. Went back to Tony Hyundai and signed all the paperwork. Josh went through all the cars features with me and I was driving my new car home in just an hour. I would recommend anyone wanting to buy a Hyundai (which they have done a really good job in restyling the looks on their cars) to see Josh for an easygoing, painless, and pleasant experience. Thank you Tony Hyundai!

nell1975

Apr 21, 2016

Impressed with Henry Murillo and how professional he was. Very knowledgeable about the Sonata. Certainly helped me to decide to buy a Hyundai instead of a Toyota. Jack Wolfanger was also professional. Enjoyed my visit and of course my new car.

kndsahara

Apr 20, 2016

Posted the review below for our first car and got a great deal for a second new car! Highly recommend Tony Hyundai!Came to Tony Hyundai at the Autoplex after the Car Show to test drive a vehicle that piqued our interest at the show. After we arrived at the dealership (parked our car in a guest stall), we decided to look around at the inventory they had on the lot. This was nice because we were able to look at our own pace without anyone asking us questions. When we finally had questions to ask, we went into the main showroom area. All the sellers were busy with other clients so we looked around at the cars displayed in the showroom. We finally made our way to the display book with the breakdown of each car model when Josh approached and asked if we've been helped yet. We told him no and that began a very long but enjoyable journey to finding our new car. He asked the appropriate questions, ie what model are you interested in? What are your specific wants? Questions that would help you decide whether what you are interested is really what you want in the end.We test drove the model we inquired about from the Auto show. Both freeway and surface streets to get a good feeling. We turned into a parking lot to practice reverse parking the car. After we returned to the dealership, we sat with him to talk numbers. Yay, the fun part of car shopping. Whoever has bought/leased a car knows the joy of going through this part of the transaction. It can be the one thing that gives you a headache and could lead to rash decision making. Even though we did have a lot of back and forward with their finance guy, Josh was really helpful through the process. We never once felt like we were a number to him. At the end of this day, we didn't buy the car but had to think about it and crunch a little more numbers. We did say that we would sleep on it and let him know if we were planning on returning in a couple days.Day 2 - we made it back to talk more numbers and to get to a point where we felt comfortable. After we settled on one vehicle, we asked to test drive another... This was a different model from the first vehicle we chose. The test drive went well and we were back to talk more numbers. Again, going back and forward with their finance guy but eventually settling on a price we were comfortable with. (Throughout the whole process, we still felt very cared for by the entire team) After the necessary paper work was complete, we met with Jason their Business Manager. At this point in the transaction, this is where you sign all the legal documents and decided on additional coverage for the vehicle depending if you are leasing or buying. When we finally met with Jason, it was about 9pm-ish and we were all beat. But we all powered through this and left this evening without taking any vehicle home but with the "SOLD" sign on both cars.Day 3 - came back to pick up one car and the necessary manuals that come with the car. You get asked if you want to purchase the blue link featured at a discounted rate. If you decide not to, you will not be able to get the price at discount but will need to pay full amount after the trial period. We signed a little more papers with Jason because that is what you do when you have a few days to think about stuff and want to change it. After that, Josh was waiting for us to show us the car features inside and out. We then were asked to take a picture with the car and the transaction was complete! One car down, one more to go.It was the most pleasant experience I've ever had when walking onto a dealership lot. They normally are just waiting for you to get out of your vehicle and came at you before you can really look at your own pace to decide what you really want. The team at Tony Hyundai have great customer service and know how to ease into the process. We will definitely refer our friends and family to Tony Hyundai at the Autoplex. We will be back on the weekend to pick up our other car.

R320

Apr 17, 2016

Smiley really took care of me. I know that my purchase was very small but he took care of me ask if I was spending 100,000. I will be back for my next purchase. Thank you soo much Smiley...

Md

Apr 16, 2016

Awesome service, organized staff, and did I mention FABULOUS DEAL! I'll definitely be back!Shout out to the awesome team that helped me lease my new baby, or as I call her my "red headed $/at%" !!!Sean CharlstonRoger Cariaga John Kato and Jack Wolfanger!Note: Tony Group is on point!

luvyoumoor

Apr 15, 2016

Henry was amazing. I told him the features I was interested in as well as the models I was looking at and he showed me some options as well as letting me know what was going to come available. I felt no pressure to make a purchase at any time and in the end, that was a major factor in helping me choose to stick with Hyundai. Henry is a great salesman, and the support staff were thorough and helped me choose the best upgrade options for me. Thanks guys!

Piilanis

Apr 15, 2016

Such an amazing experience here! The staff is so helpful and made us feel so comfortable and not pressured at all!! They worked with us to a point where it made us feel we can just leave it in their hands! Josh ane John did an excellent job. They made us feel as comfortable as they could and very friendly. We appreciate everything your staff did for us!! We thank you very much! My kids are happy, my wife is happy and that's all I need! Thank you again!!! Pi'ilani ohana

vernielee98

Apr 14, 2016

Employ good people=good service. The dealership is clean. Overall review is excellent. My kids likes Hyundai and wsnts to buy a Hyundai in 3 years.

arriba

Apr 13, 2016

Salesperson made me feel comfortable and confident with my purchase. He helped me come to a decision that I was pleased with. Super thrilled to have switched to a Hyundai, after having owned Honda vehicles for over 20 years.

bhawkins48

Apr 13, 2016

I bought two cars here and they are simply the best dealership on the island. The experience was smooth and flawless. I will buy several more cars here. Ken Smiley is the best!

al

Apr 11, 2016

Josh is a very knowledgeable and helpful sales person. He was very helpful in explaining the differences between models and classes within a model, which allowed me to focus on the model line that would meet my needs.

taokag

Apr 7, 2016

Very pleased with my purchase, looking forward to many years with my Tucson. This car met all my expectaions. This dealer and the sales man was awesome.

karl.sasaoka

Apr 5, 2016

Excellent Service oriented Team; totally engaged with my older vehicle concern and new purchase decision. I am very proud to see old familiar faces at the Waipio Hyundai Tony Group.

Ted Takahashi

Apr 2, 2016

The buying experience of a new car was as easy as 1, 2,3 , no pressure. Employee discount sales are very important and discount help my dollar go a long way in getting is deal.

alyssa.fung

Apr 1, 2016

Henry made this the best experience ever purchasing a car! This was a surprise for my mother and he made sure it was so much more than buying a car. You are blessed to have someone as caring working with your customers!

silver08

Apr 1, 2016

On a scale of 1-10, I'd chose 7 since the first time I brought my car for the alignment problem it was not a complete check at all. I paid a lot for the service but turn out the problem was still there when I took it back. So the second time around I asked to change my tires like first time but it was like the agent was ignoring what I suggested into what him and the mechanic suggested. They only change my back tires the first time but even ignored my suggestion the second time. End up redo my alignment with no charge, airbag - cost too much, and not even my tires again. I paid too much money for nothing. Customer service is not good since the agents and the cashiers are really not that friendly. I would recommend your service to none of my friends and families.

Zoe2015Zyler

Mar 31, 2016

Had 2013 accent. Kept having to bring to service. Dissapointed? Decided to buy New car (Tucsan)now I hope this car will last! Great people that worked with me . No complaints with customer service . It was a great experience. I am still waiting for my second key to new car I purchased on March 19. I'm not sure what's the problem but I expect a second key to this expensive nice SUV I purchased . I hope that dealer takes car if this matter and gets me the key with no expense to me. I have waited long enough. I addressed this problem already but nothing done as of yet. What's the problem?

spangledaniel

Mar 29, 2016

Great car, Great staff, I only wished I had done my homework before the deal, I would have been 100% satisfied instead of 99% satisfied.

akpicon

Mar 29, 2016

Good overall experience with Roger. Very friendly and helpful; he was understanding of our needs & did his best to help and answer any questions we had. Jason was very thorough while going over finances with us. He explained everything very well to make sure we understood all our options.

njavier

Mar 29, 2016

The Customer Service was superb. The courtesy, professionalism and knowledge of the Sales Rep were Top Notch. I would highly recommend HYUNDAI to my relatives and friends. Keep up the great work!

Mailelei

Mar 27, 2016

Felt no pressure to buy, Josh Matsushige gave us a pleasurable experience. I gave it a 5 star because the over all experience was extremely excellent.. Jack Wolfanger also went above and beyond to help us get the best financing available to us. We will recommend anyone to go see Josh Matsushige, He is patient and will assist your buying a vehicle a pleasurable one too.

Happy customer

Mar 27, 2016

Josh Matsushige is one of the most customer-oriented, courteous, helpful, and professional sales person I have worked with. He was attentive to the customer's wants and needs, and was not pushy or apathetic. He truly listened to and was very helpful to the customer. His disposition and professionalism helped to make me want to buy a car from Tony Hyundai. Josh was also cognizant to answer questions and request. He made the car buying process easy and enjoyable. I would recommend others to Tony Hyundai because of the service that I received from Josh.

adam.l.malone

Mar 25, 2016

Josh did an amazing job going over the car and telling me all about it. I was even pleased when I found the that the hub had a big scratch on it that he made the arrangements for me to get it fixed. He didn't have to do what he did but it made up my mind that if i get another car or know someone that is that i will send them to Josh.

deedee

Mar 25, 2016

The service was good and no pressure, but I think the dealership should have a nice classy key ring to give to the customers. Also I think you should offer about 6 car washes as a way for customer to try using your service. The staff was very helpful.

groy0

Mar 21, 2016

Previously, my husband and I went to Tony Honda in Waipahu and we waited over 10 minutes to get customer service. Dismayed, we left Tony Honda assuming that this dealership felt comfortable with their product that they could have a customer wait greater than 10 minutes to be serviced. This was not the case, we left and went around the corner to Tony Hyundai and we were promptly greeted and asked what we were interested in regarding our vehicle choice. The entire process was professional and transparent.

kristinleeprince

Mar 21, 2016

Roger was very professional and very helpful in selecting my new lease! Also helped us get a great deal to be able to continue leasing with hyundai

kathdelcallar

Mar 21, 2016

"we are very thankful to the staff who helped us and made this ""car-buying"" experience hassle-free and enjoyable. all our expectations and needs were met (they even went beyond it). Special mention to Mr. Cesar for being patient in answering our queries and helping us get our first car."

menesesm

Mar 21, 2016

My experience with Tony Hyundai was very pleasant and non pressured . All of the staff made me feel family. Very warm and welcoming. They took their time answering my questions and concerns. I would definitely recommend the Hyundai experience to friends and family. Mahalo

Paulkaleiopu

Mar 18, 2016

Thanx again Tony Hyundai. If you're ever at Tony Hyundai go see Josh Matsushige. He is the bomb!! More of a representative than a slaesman.

harlandelosreyes95

Mar 17, 2016

The experience was great; got to drive home in my brand new Elantra that same day, and everything met my budget, was very satisfactory and most of all, josh was a really big help in making sure everything went smoothly and everything was done right.

Lmkp

Mar 16, 2016

We have been dealing with the Tony Group family for years. With every purchase that our family and friends have made, we've all have had a wonderful experience. Our salesperson Scot, was excellent, and made our experience of purchasing our 1st Hyundai painless.Thank you to continue to provide consistent and excellent service!Aloha,Lorna

mochibell8

Mar 15, 2016

The costumer service was excellent. My salesman Ken Smiley was very compassionate, understanding and patient with me. I experienced a head injury recently and needed things repeated. He and the rest of the team (jack in finance and the manager) were extremely accommodating in order to make the purpose less stressful for me!! I truly appreciate each one of them and plan to refer people to this location!!! Thanks

2010Accent

Mar 15, 2016

I recently took my 2010 Hyundai Accent in for some maintenance and was very pleased with the overall experience. They were ready for me at the allotted time, took less time to complete the servicing, and actually were able to come in under the initial cost estimate!! Great service and great staff!!!Aloha and Mahalo!!!Arvel Shults

cec0241

Mar 14, 2016

Can't say enough good things about my salesperson, Scot. He did not pressure me or try to con me into a bad deal. The whole experience was painless! Great service thank you.

derekmarchus

Mar 13, 2016

Terrible, customer service no follow up, and very slow, I had to call every few days for status, very slow and could never get through to my service adviser when calling. Not to mention when my car was finally done it was filthy when I picked it up from sitting outside for 2 weeks.

Carla

Mar 12, 2016

The location is conveniently located near highway. I was greeted in a friendly helpful manner by each employee especially my service advisor.The service area and facilities are always immaculately clean. Complimentary Coffee and TV is always available to make the waiting experience pleasurable. I recommend Tony Hyundai Waipoi.

Moca

Mar 11, 2016

Tony Hyundai and its staff made this the easiest new car purchase I've yet experienced...and I've experienced quite a few! Joshua selected the best model for my needs and expectations, and followed through with excellent customer service. I am more than satisfied with my new Hyundai

marilyn1975

Mar 9, 2016

They have the good service and sales agent treat us good and he is very friendly and approachable and answer all my questions and suggested me the good things

John62

Mar 9, 2016

I rate 5 my experience to tony Hyundai because they're very friendly and very professional to talk to them especially me Henry Murillo Jr( who assisted as and also Jason Bignell ) I have a good experience.

kwarrior08

Mar 9, 2016

Over an hour for just an oil change with an appointment. That's ridiculous. Increasing the prices for an oil change by 25% when oil prices are falling. That's greedy and a show of not giving a crap about your customers. Plus we've had too many crummy experiences in the past with Tony Hyundai. Once I get past the smiling faces all the good service disappears.

Harlanjay808

Mar 7, 2016

The dealership was nice, everyone were very polite. Josh did a really great job in helping me find a car that matched my budget and he got things done by taking his time so that everything went smoothly and at the end of it I got to drive home my new car. Keep doing what you're doing and I'd like to thank you again for all the help. Mahalos josh

Boogie_69

Mar 1, 2016

This is the worse experience i have ever had with hyundai. What they said was going to be done wasn't done and my car and now is making a noise that never did. I have to now take it back for them to work on again Very disappointed I ALWAYS recommend people to go to here Jay didn't even know why i came to my appointment. Then he quickly turned me over to Stephen...

Nani & Epe 2-28-16

Feb 29, 2016

Sales person Henry Murillo is an awesome sales rep. He help my step daughter and me in getting the car we wanted and some. Awesome.

Alfmina67

Feb 29, 2016

I had a great experience at the dealership. I would highly recommend Hyundai to my friends and family. In fact I met one of my friends at the dealership and she left with her own brand new Hyundai the next day after we picked up our new Elantra GT. Awesome job to the team at Hyundai!

Paulkaleiopu

Feb 29, 2016

Just wanted to say thank you to Josh, Gina, Jack and the rest of the crew for making my first experience in buying a brand new car one I will never forget. Josh my salesman was honest, and especially for standing by me more as a representative than a salesman. Got me into a car that I loved and stayed below my monthly budget. Even worked to slash down the overall cost of the car. You are the man Josh!!! I will not only recommend this dealership to friends and family but I will also recommend them to go and see Josh. Gina thank for your kindness and understanding. Jack, Mahalo for matching me up with the best financial institution that suits me and payment options. Awesome team at Tony Hyundai Waipio!!!!

NHance Oahu

Feb 25, 2016

Gina, the Assistant Service Manager, gives the best customer service. I have been a customer here since 2010, and have never received better service than I had during my last servicing. Had a problem with my steering (which I reported before) and Gina was the only that took the extra time to find the problem. She communicated with me during the whole process and ensured we were covered under our warranty for whatever they were going to fix. I would only want to go back to her when I service my vehicle at Tony Hyundai!

JANNER38

Feb 24, 2016

This is our 2nd lease from hyundai auto center and we've always felt very comfortable and have always been treated exceptionally well. Everyone who has helped us has always been very sincere and helpful.

keonemo

Feb 21, 2016

great service with great staff. was in and out for safety check.clean service and waiting area.cost is good compared to other sites.upper management is awesome

The Field Family

Feb 19, 2016

My best friend and I went toTony Hyundai to look for a car for her daughter and we were greeted with such enthusiasm from Mr. Alan Capello. His energy got us so excited for our journey to find a car for her daughter. While my friend was doing her paperwork for her daughters car I asked our sales person "Joshua" about a Sante Fe for our family. I was so impressed with all the features on the S.U.V. thatwe purchased a car also. Our experience at Tony Hyundai was excellent!I had my Sante Fe for 4 days and my cousin saw how beautiful our new car was that we went back the very next day and he bought a 2016 Tuscon for his mother. Mr. Allan Capello and Joshua Matsushige are the BEST!

sunsetbeach

Feb 18, 2016

Dealing with Gina when I took our Genesis in for service was as always a terrific experience -- she's knowledgeable and efficient and always smiling. What more could you ask!

Kuokoa

Feb 7, 2016

Aloha, I just wanted to share my appreciation for making my daughter's purchase experience very smooth and friendly from start to finish. Our salesman Val was very courteous and explained the various options clearly and answered any questions we had quickly without pressure. The great pricing and selection made the final decision to buy the new 2016 Accent Hatchback very easy!I also want to say mahalo to Allan, Angie and Jason for their expertise in each phase of the buying process! a hui hou, Frank and Verlene

JGOMEZ2410

Jan 28, 2016

Henry Murillo was truly professional and willing to answer all our questions. Mr. Murillo was no you typical pushy sales rep, he was kind and genuinely concerned with our needs, and not just trying to rip us off. Henry has been the most honest car sales rep I have come across others should follow his example. Tony Hyundai is lucky to such an asset on their team.

ABEDU001

Jan 28, 2016

Outstanding costumer service. Very responsive to customer and willing to do what ever it takes for our car buying needs. Highly recommended dealership to anyone in search for a reliable and caring experience.

DRSDELANO

Jan 28, 2016

Great experience. Quick and straight to the point. Little haggling. Ken was relaxed and non aggressive or pushy. He allowed us to take our time and was patient.

Wendy

Jan 27, 2016

The Tony Hyundai team made purchasing my brand new Hyundai Tucson a wonderful experience! I got exactly what I wanted in a car and pricing.

DAWNANNA48

Jan 26, 2016

Excellent customer service!!! Henry was super patient throughout the entire car-buying process, especially because when I walked into the dealership, I wasn't certain which model I wanted nor which trim! After taking the potential models for a test drive and asking a ton of questions--which Henry patiently answered--I was able to narrow it down and finally decide on a Sonata Sport. After deciding on the trim, I was referred to Angie who provided me with information regarding additional add-ons/accessories. I'm happy to say it was a no-pressure experience and I did not feel as if they were trying to sell me things I did not need. However, as I am a big fan of reverse sensors, I opted to have those installed. Because I added the sensors, I couldn't take same day delivery, but they were able to expedite the installation and I was able to pick up my car the very next day! Not only was my car-buying experience a positive one, but I'm also so thrilled with my new car!

OLIVAS1971OMAR

Jan 26, 2016

Wasn't sure I would ever but new since I was going with the plan to buy used. I was happy was sold on my new Elantra. Thank you

LCWHEELER

Jan 24, 2016

Ken listened to us and helped us to get what we needed! He didn't push us to get more than we wanted. He has great customer service and made sure that we were satisfied and all our questions were answered with every step of the process.

CUMMINGS_K06

Jan 24, 2016

i would go back to hyundai again for my next car. The people there made me feel at home. i will send my friends and family there. thank you colette cummings

fdoug92

Jan 18, 2016

I was in need of a new car. The sales rep continued to try to work with me until we came to an agreed upon amount that was affordable.

Tera

Jan 18, 2016

Purchased my first Sonata in 2012 and am now going to lease a 2016 Sonata Hybrid Limited. Henry Murillo is the best salesperson you can ask for. He always makes you feel special! Also, Jason Bignell was very helpful and patient in explaining the financial part of the lease. For servicing, have dealt with Jay, Ashley and Gina the past four years and they all go above and beyond each time I brought my car in. It's like you're with family when you're there. Thank you all for the excellent service in the past and I look forward to the same treatment in the future.

Tera

Jan 8, 2016

Dealing with Henry Murillo and the service personnel for the past four years has been phenomenal! Couldn't ask for a better place to buy a car. We're getting our second Sonata in four years and looking forward to the best professional service ever. Also, Jason Bignell was a big help in explaining all the financial issues. Thank you for making my experience at Tony Hyundai so pleasant. You deserve 10+ stars.

A123CHRIS123

Jan 7, 2016

I am a recent military member to the islands. Everyone at the Hyundai dealership was great and helpful. I was able to find a nice car that fit into our budget.

LILYSYMALIA

Jan 7, 2016

Experience talking to them are very good, ,very professional, they listen to your comments, straight to the point. Its like ohana (family), priceless......thank you.

JSKim0303

Jan 7, 2016

Overall experience was very good. The employees were polite and efficient. The financing rate was acceptable. However, the maintenance package was too expensive to purchase so I passed on that.

jpierre

Jan 6, 2016

This is my 3rd Hyundai (2nd Sonata) purchase and what was great was the very short amount of time I spent at the dealership. It was about 4 hours to test drive, choose, finance and drive out. Friendly staff is a definite plus as well. Hindsight though, I don't believe I got the max for my trade in and this new car was a bit overpriced. With my other two purchases I got the first 5 oil changes free, that would have been nice with this purchases as well but this dealer does not offer it. Maybe that is something that the Tony Group could take into consideration.

MOMMADKO

Jan 5, 2016

Best place to buy a car. Professional and courteous personnel. Convenient location. Have never experienced anything unpleasant. They went out of their way to make the experience enjoyable.

FRANCIS0

Jan 4, 2016

Staff very friendly and helpful. Scott very knowledgeable about the product and explained the new features that I did not have in my old Sonata. Met our financial goals and obtained very good loan interest rate for us.

Acp2016

Jan 3, 2016

Roger was very accommodating. Roger helped us find the perfect car at the right price. Will come back for another Hyundai in 6-12 months.

Deuce253

Jan 1, 2016

Our sales person Ken Smiley was excellent. He is very friendly, makes you feel comfortable & is very knowledgeable about all the hyundai models. This is our second vehicle purchased from him & will probably purchase a third vehicle in the future. I recommend him to my friends & family. All the staff are very friendly & professional. We've had an awesome experience here twice now. Thanks

GOUKI108

Dec 31, 2015

Great experience from start to finish. I never felt pressure to buy something I didn't want or feel like I was being sold something I didn't need. I was dreading going into the dealership expecting to be sold something and told I needed to buy something extra in order to get the price I wanted but none of that happened. From sales to finance it was the best experience I could hope for, and exceeded my expectations on every level.

Colarti

Dec 30, 2015

Awsome ! From the beginning with Mr Smiley, to finance Jason everything went smooth! Very professional and very personable. Jason was very thorough . Best place I've been in a long time!!

Happyme

Dec 30, 2015

Great experience. I have had negative auto buying experiences before and the staff at tony allayed all my fears they did not appear to use any of the usual bait and switch i have experienced on the past.o

KAAIMAHUI

Dec 29, 2015

It was worth the drive and time spent. Val was very attentive and patient. I just love my new Elantra2016. Happy New Year 2016!

AFORBURGER

Dec 24, 2015

Thank you very much Mr. Ken Smiley, the team at Tony Hyundai was awesome and great service. The Tuson is the 4th Hyudai the we purchased from Tony Hyundai.

NGAON63

Dec 22, 2015

Outstang car buying experience. I would do it again with this Dealership and wouldnt mind buying it from Joshua. There is a reason why my last 3 vehicles was purchased here in Tony Hyundai.

kitty

Dec 14, 2015

I have been bringing my Hyundai to this service center since I got it.Check in & Service technicians are always polite.Service on 12/07 was quick.Technician didn't let me know the final amount when the service was done. (I think I should be told before I get to the cashier.) Otherwise Gina was great.Cashiers were only "OK" as always. If they rec'd the same customer service training as the service techs this place would be EXCELLENT. They are the last contact in the service experience and can take great service 'over the top'.One last item: If the dealer would just give the 'coupon' or 'best' prices automatically without customers having to bring coupons and wonder which one is best that would take the entire experience OVER THE TOP. Continue to let us know about the specials - it will bring in the customers, but sometimes we forget to check for coupons or forget to bring them in. What a wonderful surprise it would be to be informed, "This month we have a special on..... and you will be given that price instead of the regular price of....$xxx."

Cus Steven

Dec 14, 2015

Service Rep Stephen Diem was excellent in all ways. Very friendly and knowledgeable and fast. He greeted me with a smile and asked how he could help me when I walked in.

SAKAMOTOD001

Dec 10, 2015

We recently purchased a 2016 Hyundai Tucson. We purchased a 2007 Tucson from Tony years ago. We loved that car so much, after 150,000 miles, it was time to get a new car, and we ultimately ended up buying another Tucson. It was a pleasure dealing with Tony Hyundai. They do a great job.

Civic named clyde

Dec 2, 2015

Went to many dealerships and this was the only one who gave us exactly what we were looking for. Scot found us the car and was very relatable and easy to communicate with . The staff was very welcoming and made us feel our purchase was a good investment . A+ rating

LUISSHANIELENN

Nov 26, 2015

From the day we came to your place, we felt so happy for welcoming us nicely & friendly. Thank you so much for the big help that you had given us, you guys never fail us to get the car we want. Thank you again & more blessings to you guys!

Ed68

Nov 25, 2015

No pressure to do work other than what you came in for. They pleasantly explain problems you need to take care of with estimate. Service is fast and courteous. With coupon changing oil is so reasonable. You get a car wash coupon too. Waiting room is pleasant to wait in, with coffee and clean restrooms. I have been coming here about seven years, about every three months.

Crazygrams

Nov 24, 2015

Mr Ken Smiley is a salesman other salesmen could learn a lot from. His personality shines and is a man who actually listens to a woman! Even with my husband there he talked to me and tried to meet all my expectations.

MANNI1711

Nov 24, 2015

Ken provided excellent service to me during the purchase of my 2016 Tucson. He began working on our sale before I even arrived at the dealership. I sent him a text with what type of vehicle I was interested in and as soon as I arrived, he had the exact vehicle/trim level waiting for me to look at. This is my 3rd Hyundai purchased from Ken since 2012. He always provides top notch customer service.

alan

Nov 23, 2015

Went in to purchase new battery for 2007 SantaFe, it is an oversize battery. Explained 4 year warranty. Plan to make appointment in Jan 2016 for 90,000 mile service, brake fluid change, and safety check. Confirmed need through an independent non-Hyundai service center.

MARCIEI

Nov 11, 2015

Great service, took time to answer questions, attentive to needs and time, easy to work with and was straight forward about transaction. Thank you for everything!

DENISETABAYAN

Nov 10, 2015

Ken was very nice. He made sure the car met all my parents and I's wants and it was a pleasure working with him. He was good in explaining everything that we needed to know.

CASJCP

Nov 3, 2015

Awesome salesmen, Ken Smiley and Henry Murillo Jr., will help you find the right car at the right price. I was actually surprised at how much I liked the Hyundai Sonata. I was actually looking to purchase a Nissan Quest that day, since I've driven a Quest for 10 years. But the Sante Fe is great and so far, I am very pleased with it. If you're in the market for a new car, test drive one for yourself!

MJKM0925

Nov 3, 2015

Dedicated Salesperson went above and beyond, ensuring that I received the vehicle of my choice. Communications were very well defined and prompt. Overall experience was exceptional.

JENNIFERALET

Nov 1, 2015

My friend owns a Hyundai and came with me for the purchase and helped me find the vehicle I purchased. The sales person was great and everything was smooth. My car really wasn't to clean when driving off the lot because it was raining but once I took it to the car wash it came out pretty. The car does stutter but it may just be a new car and learning how to drive it.

Cucuru808

Oct 29, 2015

The General Sales Manager was really great he was so helpful. The sales person was also really helpful too. My mom is so please with her 2016 Elantral.

OOJEFFERSON87

Oct 27, 2015

We bought new sonata from Tony Hyundai and our experience couldn't be more pleasant! Val showed us everything and explained how everything works. Great staff!

JOGA25

Oct 20, 2015

Great dealership the experience was great is not like other dealers that you feel that you just waisted time and money and I didn't feel like I was pressured to buy a car

AHOSKISSON42

Oct 19, 2015

It was very enjoyable. Was nervous being our first time but he made it very relaxing. He was helpful and just wanting us to get the best deal and what was best for our car needs.

ANNA.MIYASHIRO

Oct 12, 2015

We purchased our 2016 Tuscon the same day we walked into the dealership. We appreciated the effectiveness and great customer service given to us by Joshua.

EMBAMEM

Oct 3, 2015

We were very pleased with the courtesy and patience of Mr Smiley and Mr Capello as we went through the process of purchasing our new car.

TILLIEMELLINGER

Oct 3, 2015

The Tony Hyundai staff are very knowledgeable , ensure the best customer service and make a very difficult process of purchasing a car easy. Joshua Mitsushige went above and beyond for my husband and I. It was his initiative in contacting us about our previous lease ending that made us want to re-look at another possible lease. I was really impressed by this! It was also the little things from greeting us at the gate to giving us his personal recommendations to the features and benefits of the different car models. Helping us know what car would work for our lifestyle. His no pressure , genuine engagement made us feel at ease while choosing the right car. I will always recommend and work with Joshua again. Jason in the finance department did an excellent job of explaining everything in a easy but thorough way. He was able to clarify all the options regarding warranties with no pressure. He asked questions and applied the offers to our lifestyle needs. His personalble engagement is welcoming when dealing with money talk:) Mahalo for an outstanding job again Hyundai! Sincerely , Mr. And Mrs. Anthony Mellinger

dean3221

Sep 25, 2015

The Tony Group at Ka Uka Blvd is the best place to purchase a vehicle. The salespersons from each showroom are very courteous and willing to help in any way possible. It was a tough choice to make, but the Hyundai Sales staff took the cake and toppings of all of the vehicles there. Ken Smiley was our sales person and he took us to the extent of his ability to show us what type of vehicle we really wanted., He spoke with us for about 2 hours on the pros and cons of their vehicles. He really knows his business and I consider him to be the top sales person there. We finally decided on the Santa Fe Sport and the pricing was just in our budget. My wife was totally pleased with the performance that he gave us. He took us through the service staff, to financing and most of all the general manager Allan Capella. Everyone was so accommodating to us and I will recommend them to anyone who is looking for a new vehicle. TOTALLY SATISFIED.

DEBBIE.DAMAS

Sep 24, 2015

Definitely not a haggling experience. So happy to have worked with an excellent and professional salesman who knew his products, respected his customer's needs, and attain customer satisfaction.

SGLADIS2003

Sep 17, 2015

Tony Hyundai has the best customer service I have experienced no matter what industry. I will always come back to buy a car here. The staff is honest, caring, and just want to get you exactly what you need.

NANEKAIMI

Sep 17, 2015

Really appreciated Henry Murillo's help in purchasing my new Accent. My previous car was a total loss in an accident, so it could have been a very stressful process, but I felt very comfortable working with Henry. I will be bringing my car for regular service at this dealership. Thank you. Nanette Pregill

FRANHENNEMANN808

Sep 10, 2015

I enjoyed my experience with Tony Hyundai. I had a great experience with Josh my salesperson, and with Jason Bignell. I will recommend this place to anyone.

PETERJUDY10

Sep 8, 2015

It was great! ... very satisfied on purchasing my Elantra... Everything was clear to know what I wanted and Joshua was trying enough to match I was looking for... Thanks!

Hawaiian

Sep 8, 2015

The overall Customer Service at Tony Hyundai is always great! Service Advisor Ashley Wong continues to be a very important asset to this company, because she always goes above and beyond to treat her customers with excellent customer service! Which I certainly appreciate very much!

ANNAODA1

Aug 31, 2015

We were lucky to have Alan on our side , he had help us alot and gave us a good deal..overall everything was okay. The only thing I'm concern is the Service Dept. When I had taken my car in for the Itrax System, Tinting my windows and Rustproofing, Jay had help me, but when I had pick up my car, Jay wasn't there, so, I went to another service person, I had told her I'm picking up, she said to go to the cashier, so I did. She had ask my name gave me my paper work an said ok. So I had to ask her where is my car, she said its right outside and I pointed a left direction and she said yes, for one thing there was no communication about my car and no service person had explain anything of what they actually did. Then we went out to get my car, she gave us the wrong direction, we had walk to where she had said, no car, because she had me point the wrong way.. I think the customer service should be more aware of what they are doing and be more friendly.

LEELEEGREEN

Aug 23, 2015

I purchased a new Hyundai Elantra sedan and received great service and a good price. So far, I am very satisfied with my new car.

SEIBA.EKUSUKARIBA

Aug 20, 2015

experience was as expected (outstanding). I got the car that I wanted with out hassle. I enjoy working with the staff to get the desired add-ons for the car. Staff were welcoming and always had a smile.

IPOK9810

Aug 13, 2015

It was a really good experience they worked with my budget and they made everything possible so I could get a brand new car and i was really happy with my car

PHANTHAOJ

Aug 8, 2015

Greeted us right away and help us find the car we wanted and gave us a good deal and helped us with what we were looking for. Never pushed the sale on us.

LNEWTON514

Aug 7, 2015

I had a great time and very friendly people to work with also explained everything about the cars and answered every question I asked would recommend this dealership to many people

DGALL213

Aug 3, 2015

Outstanding expierience, very helpful staff. Very friendly. Would and have recommended Tony Hyundai to many friends and co-workers. Would definetly buy another vehicle from there. Mahalo Tony Hyundai!

MGMY04

Aug 1, 2015

Excellent experience buying my car. I would highly recommend. Staff is friendly and helpful. The made the whole car buying process a breeze. I really enjoy the car I bought.

EMI.STEPHENSON

Jul 31, 2015

We' came to the Tony Autoplex on previous occasions and bought a Honda Pilot and had an amazing experience, so we came back. Mr. Smiley made our second purchase just as enjoyable as the first. We love the service and ease of buying. No pressure, no games.

bobby18

Jul 28, 2015

Best car buying experience ever. Great people to work with in all areas. I would recommend this dealership to anyone. It is a good example of the "customer comes first".

SAMOAN0

Jul 27, 2015

The dealership was an absolute breeze to deal with, I wish all dealerships worked like that! The staff was extremely courteous and helpful... will go back for my next vehicle.

CHIBURUS2004

Jul 26, 2015

I really loved the experience. I will definitely buy my next car from the tony group, it was easy, with no haggling and no hassle.

CSUBIA08

Jul 15, 2015

The employees are very sociable and friendly. They gave us a good deal and the right vehicle we were looking for, fully equipped and spacious. Liked everything about it and the drive is very smooth. There's another employee that helped us that gave us a good price on the vehicle, but I don't remember his name. Thank you again Hyundai, we are forever grateful!

JIMMYHARTFORD

Jul 15, 2015

Love my new car, second purchase here in 2 1/2 years, both times a great experience!!! my mom will be buying her next car from Tony Hyundai as well!!!

CHARNAY.BLAND

Jul 7, 2015

It was great, it was the first time I ever brought a car and I felt cared for. I felt like they had considered all my concerns and answered all my questions with patience

LIANASEO9

Jul 6, 2015

I was gonna get other car rather than hyundai but i am really happy i went with hyundai.. My car is driving so well and meet my needs, everybody in hyundai dealer was so nice, even the sales man tae pick me up to show me a car few times eventhough i was living far..

KAIPOLORENZO

Jul 5, 2015

Best place to get a. Car if you are purchasing for the first time! They are so welcoming and they really help you and make you understand all the thing you need to know about when purchasing your first car!!!! And affordable ??????

RANDYFERRIMAN24

Jul 4, 2015

Very easy to work with. Friendly. Fast. And very professional. We were able to get the price we wanted and could afford. Will visit again.

LANUEVOVICTOR

Jul 4, 2015

I am very satisfied. I felt at home and appreciated. The different staffs went out of their way to answer my questions. Visiting your showroom was a great experience.

strongKetsma

Jul 2, 2015

Great caring staff, always a high touch feeling. I'm Glad they were able to help me. I would recommend them if your looking for a new ride. Happy from Wahiawa, Hi.

JWSANTOS1970

Jun 24, 2015

Just lost for words... Great time buying a car for the first time. At first I did not know what to expect when I got their but after walking into the place Henry M approached me and the rest was history... Thanks Henry you the man...

DANA_SAKATA

Jun 24, 2015

This is our 7th car that we have purchased at Tony Autoplex. Always exceptional service, friendly helpful staff and excellent service. Thank you Tony Autoplex!!

COMEALONG808

Jun 24, 2015

My wife went to Hyundai-Auto Plex Hawaii (Waipio)out of curiosity...and a purpose to get me a surprise Father's Day gift..I had expressed..replacing my old suv..someday. Which is in good working condition.but old in years.She was also surprisingly warmly greeted by Joshua Matsuhige..no pressure, she said..and he showed her..several types of SUVs..very informatively..The Santa Fe was too large..the Tucson was just right for our age, price..and features...a test drive...and questions and answer time..A request for a test drive on the SE..Appt. the following day ..with me...and it was quickly decided...It was exacly Albert's needs..and tho, the color red was the only color..it was okay...the ride was smooth, the size, the features, Joshua's knowledge regarding Hyundai and the car, the service, pricing, we were convinced..this was a Super Surprise Father's Day gift. The following day after picking up the car...all cleaned and shiny..Albert went to his friend's church golf tournament in his Red Tuscon SE Hyundai, wearing a red shirt...and won First place in the tournanament over 150 players...his first time ever.. Wow! What a trip!!!Going to Hyudai, meeting Johua-he helping us decide that Hyundai is the car to choose over the competitors..like Toyota, Honda, Nissan...in such a short time with him....Albet is happy with his Lucky Car....We hope you like our reading about our experience...as, we like telling about our experience...to you and others. Aloha! Georgiana and Albert Kobayashi

WAIKIKIGARY

Jun 16, 2015

The experience was great. 2 salespersons took care of me, answered all my questions, came to the price I wanted and thoroughly covered all the details of the car's operation.

KelseyTsuhako

Jun 5, 2015

I just bought a new 2015 Hyundai Tuscon with Val and my experience was stress free! He made me feel comfortable and never pressured me or rushed me. I was in and out in 4 hours with a brand new car that I love! Thank you Tony Hyundai for everything and I promise to refer a lot of people your way!!!

RANDALTA

Jun 3, 2015

I've bought several cars new and used in my life time. This has been the best experience ever. It was easy, quick and painless, just the way I like it. Friendliest sales staff ever. No pressure sale, got what I wanted for the price I wanted to spend. Thank you Henry Murillo and Tony Hyundai.

GUY.PASCO2009

Jun 2, 2015

Patient salesman and very knowledgible of the product. Took us to the storage lot so we could look at the entire selection of this model of vehicle.

HOONKIM0107

May 30, 2015

I had very great and friendly service from Tony Hyundai during purchasing of a new car. I like to recommend Tony Hyundai to my friends.

HAWYNGUY

May 29, 2015

Love my Santa Fe and very pleased with the Tony Hyundai experience. My daughter also purchased a new Elantra about two weeks prior to my purchase. We are truly a Hyundai, Tony Hyundai, family. A special "shout out" to our Sales Person, John Sparks.

VILLA1

May 27, 2015

We had Ken Smiley. He promptly texted me about the vehicle I was looking at online. We met him, checked out the car, and it was a done deal. He was very helpful and honest. Took care of any concerns we had right away. I would definitely recommend Ken, no hard sell, and truly a nice guy!

NSPENCER76

May 27, 2015

If you are looking to purchase a new vehicle, Tony Hyundai at the autoplex is the place. They have a wide selection of vehicles, staff is super friendly and helpful in finding a car and price you are satisfied with. I am very happy with my new car (elantra) and the whole experience!!

HDNAMI

May 26, 2015

The whole staff were friendly, caring and very professional. The atmosphere of the facility was very pleasant, like being at home. I would recommend Tony Hyundai to anyone.

ALBERTMACHORE

May 26, 2015

I was definitely not sure what to expect from the dealership because I never owned a Hyundai vehicle. The customer service was outstanding, personnel were very friendly and accommodating, and did not seem to be overly aggressive. It was definitely pleasing to be offered the many discounts that were applicable to my situation, and it helped the car leasing experience 100% better than I expected. Giving customers a full tank of gas to leave the dealership is one of the many customer services that will keep us returning because the small gesture show that the dealership cares and is willing to make its customers happy. I will be returning after my leasing period expires. Thank you for a wonderful experience.

DAFARM808

May 25, 2015

Thank you Kenneth Smiley, you were awesome!!!!! I will be visiting Hyundai for various services due to terrific pricing. Service department and various staff members were all very helpful and the coffee was terrific.Thanks,Richard Paiz

Mililani

Mar 29, 2015

We went to Tony Hyundai to see Allan Capello. . .he referred us to Ken Smiley. Between Allan and Ken we couldn't have asked for a better team! We truly felt comfortable with the entire process! We purchased the 2015 Tucson, a week later our daughter purchased a 2015 Elantra sedan!

Sheri liutolo

Mar 7, 2015

Scott did a wonderful job for me, I told him I was pressed for time he got me in and out in 45 mins. Signed, sealed and delivered.

keonemo

Feb 10, 2015

i had an appt set for 820am but got there at 830a. i wanted a safety check,spark plug replacement,and timing/drive belts changed. around 415pm i was told my belts were changed,informed dont need to replace plugs yet, but safety check failed!! (tires and wipers failed) the wipers were purchased from them in sept 2014(5 months ago). what was bad form? that i was told at 415pm that failure! this should have been told to me earlier in the day so i could have substituted the belts for the tires and wipers instead to pass the safety. could have rescheduled the belt change later to save money. now i have to pay more for tires and wipers along with the belt charge to get my safety by the 28th of feb.

Aiea808

Feb 5, 2015

Bought my 1st NEW car a 2006 Tucson from Tony Autoplex and have been taking my auto for servicing every since. One of their suggestions after an oil change in 2014 was that my brake pads need to be changed, On January 19, 2015 I took my car in and had it done with Jay Dalit as my service advisor. Two weeks later, I experience a screeching sound coming from the rear everytime I braked. I was quite upset since they had told me I had time to get that taken cared of. Being a single parent and on limited income was my main concern as these services are not inexpensive. Jay Dalit was concerned and understood my dilemma. He made sure that I had a rental car so I wouldn't miss work. On Monday February 2, 2015 I had an appointment; however, Jay was out ill and Ashley Wong made sure that my needs were met. Great customer service on the part of both of them is the reason why I keep coming back! I've also referred my friends and family if they have servicing needs as well.

Haah

Dec 13, 2014

I had a great experience here, when the car I came for was not available I was shown another car that was just as good and the deals that I got were great.

none88

Dec 12, 2014

Had trouble starting my car up that morning. When my husband finally got it started for me, I drove straight to the dealer service department. Even though they were booked completely for the next couple of months, they fit me in and immediately serviced my car. From the moment I pulled up to the service bay and was greeted professionally and reassuringly by Trinity Kaiulia to when my case was handled promptly and efficiently by Jonathon Dalit, the customer service was impeccable. Well done, guys. I have always had good experiences with the service location in town, and now also the Waipahu service station!

catawong

Nov 4, 2014

Buying a car from Henry was the best car buying experience my husband and I have ever had. He was extremely helpful, knowledgeable, and friendly. My husband was able to get the car of his dreams, and we got a great deal, too! Mahalo Nui Loa to Henry.Signing papers with Jack was also painless. He was helpful, knowledgeable, and friendly as well.Mahalo Nui Loa to Jack.We will definitely recommend Tony Hyundai and Henry Murillo to everyone.

pasoriano0502

Oct 25, 2014

Our Elantra is the fourth car in our family with this dealership. "Action speaks louder than Words". Thank you very much Mr. Val for a job well done!!! This is highly recommended dealership...Pablo Soriano & Juliet Olivar

meiling55

Oct 19, 2014

Me and my son's experience with this dealership was amazing!!! Val Sudiacal was very professional and met our needs..He listiened and came up with the solution that met our needs with the car we were looking for. The team at Tony Group Autoplex provided the best care and service...Thank you very much...We will definitely refer people to this dealership..Mei and Kenny

dakwans

Oct 13, 2014

Aaron helped my mom and cousins get a car and now us. And more of my family is coming to him! He is AWESOME!!!!! so patient, does not push you in any way to purchase if you don't want to. Very understanding! !! I felt like he was family!!! He so warm and welcoming! !!! Jack helped as well with all the paperwork and final touches, he is so awesome as well!!! Explained everything to the "T"!!! I'm definitely recommending this dealership and this salesman!!!! Mahalo Aaron!!!! Ana and Noe Kwan!

Jason_franzen

Sep 12, 2014

Jay and the service counter personnel have been nothing but professional and very kind. The service department always has taken care of me to include the garage in a timely manner. Thank you very much. Jay is very enthusiastic and knows his job very well. Recommend promotion at earliest opening.

reef5o

Aug 31, 2014

We walked around for a while in the blazing hot sun looking for a cheap car... Lame! What was I thinking...Then Ken suggested that we sit down and look through the computer for the right car in the air-conditioner. (Yeah! Let's do that). Hoping to find the right one a used Honda Civic caught my eye and it was traded in I believe that day. So we went out looking for it but it so happened it could not be found. We looked at a few spots in the car lot where it was supposedly located. Ken asked if I could just wait sitting comfortably in the office. Of course I humbly obeyed. So he went looking for a while. He got different opinions on where it might be. Poor Ken was sweating like crazy when he came back with the location of the car. And then of course I changed my mind last minute and decided I didn't want that car cause I didn't want to wait another day to see it when it comes out of the shop. Ken was so patient with me. I loved the guy immediately! So we go back looking on the computer. That ended quickly. I paid no attention to the brand spanking new Hyundai's in the building so Ken brought it to my attention and lifted the veil that was blocking my view. Let's just say he said the right words. It mad all the sense in the world! I knew I found the perfect one. Test drove it... Beautifullll! Then of course the boring paper work and what not. Ken really helped me out and worked out a deal I could work with. Of course Jack and Angie where cool peeps I had to talk to. My whole experience was just rad buying a new car! Now I have cool new Hyundai that is just awesome!!! WORD!

Chaching

Aug 25, 2014

Aaron DeMello made our car buying experience a simple and most important, and rare, an enjoyable experience. Aaron is a true gem. He helped us feel comfortable and really listened to what we wanted and didn't push us into buying a car that may have put more money in his pocket. He truly cared that we got exactly what we wanted. This is the third car we've purchased from Tony Hyundai and we are so pleased with all of them. The Service Department is also awesome! We gladly recommend Tony Hyundai to all our friends and family, and Aaron is our go-to-guy! He's absolutely the best...............and no, we're not related!

sylviajordan

Aug 25, 2014

We shopped around at different dealerships, different makes and models and then contacted Tony Hyundai in Waipahu (we live in Kailua). We were immediately impressed by the first interaction with Aaron DeMello our sales person. Quick response by email and said he would make himself available on our schedule. A professional greeting at the gate and directions where to find Aaron. How nice to work with someone who wasn't pushy, wasn't trying to sell us a car we couldn't afford but instead worked with us patiently while we looked at all the models that he might be able to give a reasonable price on. Sincere, kind and funny. Explained details about the car and different rebates we could get and so on. We weren't told those things upfront at the other dealershipswe went in to negotiate our best price and Allen Capello was straight forward and tried to find any rebates etc. that would help bring the car closer to our budget...when we were already committed - ready to sign docs they found another $250 they could save usWOWthank you. Jack who worked with us on financing was so sincere on helping our son to understand the financing and how his good credit score saved him money and so many details - taking time to make sure our son understood. (it was like a dad talking to his son- warmed our hearts). Angie took us to another desk to see if we wanted to add any optional equipment - we didn't and there was no push to make us feel like we had to. We were kindly informed that we could add things at a later date and it didn't have to be this minute. I'm sure because of her "non pushy" sincerity - just showing us things we might like in the future - that we will be back for great gifts to add on for our son. At the end - Aaron seemed sincerely excited for our son - posing for pictures with him next to his new Veloster ! I will highly recommend Tony Hyundai Waipahu to our friends and family and I'm sure I will be heading there for my next car. We thank you all for a great experience during our car purchase (and we have bought many new cars). It was a very positive experience. Aaron - you are one in a million, Allan and Jack - thanks for your efforts in making this a realitya pleasure to work with all of you.

keonemo

Jul 29, 2014

jay did an awesome job today on changing my battery and making the experience worthwhile and gratifying.thanks jayalso like to give a shout out to ashley as well. she is very nice and always calls me by my name.that to me is excellent customer service that she can recall that info and make me feel that hyundai and she cares.thanks ashley

kanonagirl

Jul 3, 2014

I was very stressed about purchasing a car for my daughter. This was to be her first car and we both had different ideas of what to get. Aaron DeMello made our experience so easy and comfortable. He was very patient and friendly. He helped us find a car that we both could agree upon (not an easy task!). Never rushed us or pressured us to make a decision. Very easy to talk to. Our experience at Tony Hyundai Waipio was excellent. I will definitely tell everyone to see Aaron to purchase their next car!

Ldamico1

Jun 30, 2014

Aaron Demello made our experience in buying our new car stress free and helped made it posible to get all the criteria we asked to make it work for us within our budget. We are recommending you to others who need a new car and a stress free experience. From one Big Island boy to another. MAHALO NUI LOA!

Miluska67

Jun 30, 2014

Having a tricky situation to resolve regarding my vehicle, I went to Tony Hyundai Waipio. Having previously purchased from Tony Hyundai Honolulu, I thought I would give the Waipio location a try as I was in the area. From the moment I entered the showroom until the time I left Aaron Demello (my salesman) made me feel like I was family! I explained my situation to him and he provided me with a few options to help resolve my issues. Aaron was very patient and understanding and helped me find the best alternative/option so I would leave happy and satisfied with my decision and purchase. I was able to leave with a new vehicle and issues resolved!Aaron as well as his sales manager went above and beyond to make sure all things were taken care of. I would and will recommend Aaron Demello and Tony Hyundai Waipio to all of my friends and family for their next purchase!!!

Cindyr

Jun 28, 2014

The process was quick and easy! I came in with a budget for a new Elantra, but thanks to the patience of Aaron DeMello and John Kato, they located a used Sonata, the model that I preferred but thought wouldn't fit my budget. Although I preferred new, they found a car that was in perfect condition and came with a Certified Pre-Owned Warranty which was the closer for me. Mahalo, Tony Hyundai!

Itsahme

Jun 27, 2014

We've purchased a total of 4 vehicles here so far and plan to add another very soon! They are the best! Love my sales guys, Aaron & Smiley. Aaron was our first salesman to help us with my son's Veloster and is always there when we need anything! He's super fantastic and I highly recommend him!! Even after you've purchased your vehicle and drive away, if there's anything you have questions about he is there to help. He also gets back with you super fast! Feels like I've know Aaron for a very long time already. He's a sweetheart and very knowledgeable with Hyundai! When we purchased vehicles 2,3 & 4, we had the opportunity to meet Ken Smiley. He's great too. Also had the opportunity to work with the general sales manager Allan Capello, John Travis Jr., finance manager Jack Wolfanger and customer service manager Angie Ermitanio. All are super fantastic!! Can't forget their awesome service department with Todd Uyehara!! Tony Hyundai...you're just all around awesome!! Thank you so much for being there!

HIgramma

Jun 22, 2014

I have put off getting new car for several years as is always such a pain. not so with Val Sudiacal at tony Hyundai. great guy! took his time with me to make sure I had all answers I needed to make informed decision. finance department was a breeze. go see Val!

ktownopa

Jun 18, 2014

I recently dropped of my 2006 Jeep for an oil change and safety inspection. I expected good service but I received great service. Jay is the man, he must have a Masters Degree in Customer Service. Another Home run with Tony group, I highly recommend this agency to service anything you own.thanksMr. E

Itsahme

May 13, 2014

My son and I took our vehicles in for recommended services on the same day. We were first greeted at the service door like royal customers. Todd was my service advisor and Gina was my son's advisor. They were fantastic! Super friendly, knowledgeable & helpful. My son wanted to look at the new 2014 Turbo Veloster (stick) while waiting for our vehicles and went to see if his last salesman was in, Aaron DeMello. I stayed in the waiting area and had their wonderful complimentary coffee. The next thing I know, my son comes back with salesman Ken Smiley (Aaron wasn't available at the time) and wants to know if I could join them in finding out about getting into a new 2014 Veloster. My son's vehicle was a 2013 Veloster automatic in which Aaron DeMello helped him with. We didn't think it would happen...BUT...IT DID! At the price my son was happy with too!! Ken was fantastic with my son along with General Sales Manager Allan Capello and John Travis. We are very happy with this dealership and look forward to coming back....very soon!

FO2014

Apr 24, 2014

I bought a 2006 Azera that is now 8 years old. The engine broke down and Hyundai honored their warranty agreement. We were pleased in working with Hyundai to reach a mutually fair compensation agreement.

Clen

Apr 17, 2014

I am grateful because their service did not only focus on the intended service I needed but also to other components that they found questionable, and they readily fixed it. It was like a holistic approach to my new and important investment. I really appreciate how they take care of their customers and give their best service they can.Thank you very much...Hyundai Ohana!....You ROCK!!! :)May you continue the outstanding service to your valued customers.

Alapanda

Apr 11, 2014

Aaron Demello was a pleasure to work with. Unlike some salespeople, he had a thorough knowledge of the products, answering all our questions. Anything he didn't know immediately, he got an answer for quickly. He even found the accessory we requested and had it installed by the time we picked up the car, when we thought we'd have to wait for an order. He is intelligent, friendly and personable. A good assest for Hyundai!Overall, our purchase was painless and quite satisfactory.

JSerrano1990

Apr 5, 2014

All I can say is WOW! Tony Hyundai really came through for me. I came in for a typical service appointment on my old Elantra and walked out with a brand new 2014 Sonata! While the car is beautiful, what I find truly amazing is the deal I got it for. 0% APR and a great warranty that covers me for 8 years! On top of the unbeatable deals, every single employee made me feel at home. I even debated staying a little longer after my purchase to watch the basketball game that was playing! Much aloha to the Tony Hyundai team for all of the support, trust, and care. I highly recommend this dealership.

kerrymatsumoto

Apr 1, 2014

The best experience ever in purchasing a new car. My highest regards to all involved in the purchase of our new car. It all started with Allan Capello. Henry, Ken and John enhanced the experience. Then Jack added the cherry on the top of the whole experience. I will highly recommend all my friends and family to this dealership. I will especially have them seek out Allan cause he is the one that got the ball rolling. We did not come with the mindset of purchasing a vehicle but getting a feel of what Hyundai had to offer. Allan change all that with a very fair offer that quickly had us change our mind set of maybe we could do this and purchase a new vehicle. I like that we did not have to play that endless mind game of back and forth negotiation. I hate that.....

matsumotom

Mar 31, 2014

The sale prices by the Tony Hyundai dealership enticed me to look up the quality of their cars and what experiences people had with the Hyundai automobile.

cowboyfan

Mar 30, 2014

It was very easy to drop off my car. Keoni was very helpful. I choose the "value" service package. The shuttle was very good in picking me up even though it was pretty late in the day.

yoshi31

Mar 26, 2014

I originally went there to look for a cheap used car, but Kory convinced me to put my money into a car with warranty. His boss Alan agreed saying that he didnt want me in a car with no warranty or less safety features. Kory took the time to find out what I was looking for and the price range I wanted to be in, and found a car that suited me best. Kory was very patient with me as it took me a day to make up my mind, and then another couple of days to pick up my new car. He was very courteous with me throughout the whole process. He never pressured me when I couldn't make up my mind. If my son is ever in the market for a Hyundai or used car, I will send him to see Kory and Alan.

nadinenagano

Mar 24, 2014

excellent service!!! Ken Smiley was able to answer all of our questions with professionalism and a positive attitude. We visited Tony Hyundai Sunday hoping to compare prices but discovered an amazing price we couldn't resist. Thank you to all of your staff for making our Sunday trip to Tony Hyundai memorable, remarkable and enjoyable.

flyngino

Mar 24, 2014

Aloha,Just a quick note to tell you that our experience with Aaron Demello on Friday March 21 was the most pleasant and rewarding car shopping/buying experience my wife Missy and I have had in over 36 years of car buying history! Aaron is such a marvelous, friendly, caring young man. He truly went out of his way to make our concerns and desires the focus of his efforts. It was obvious that this is how he conducts his business on a daily basis. He is a true treasure. We have come to consider him even more than a friend, but a son who shared his concerns for us like he would for family. Truly an exception when it comes to a sales representative.I can honestly say that Missy and I had no intention of purchasing a car that evening, but were prepared to begin the process of searching multiple dealers and brands. We love our current Hyundai Azera, but were looking to find the best value for our purchase. Aaron made our visit to Tony Hyundai the only stop necessary! All our needs were met if not surpassed, and he made our decision to purchase then and there, EASY!We are looking forward to our new Sonata, and will definitely recommend family, friends and acquantences to Aaron and Tony Hyundai as their first stop when looking for a car!Mahalo!Gino and Missy Pellechia

Jmcelder

Mar 22, 2014

I came in thinking I would be at your mercy because of timing and situation. what I found instead was a caring sales staff and everyone I have dealt with have been kind and I have never felt taken advantage of or in fact that your staff was putting the dealerships needs before mine. I have and will advise friends and family that Tony Hyundai is the place to purchase their next car.

s1263c90

Mar 21, 2014

Keoni was pleasant and attentive. Car service was completed on time. The car problem corrected and repaired. Only problem was at payment, I did not receive the free car wash ticket, went back and got it.

Revleo

Mar 21, 2014

Dennis was a great person to work with. I felt no pressure to buy and made the whole purchasing process easy and no stress. He and Allan (the general sales manager) were very flexible in helping me make the purchase happen in a way that is convenient to me.

wilskj

Mar 17, 2014

Todd was very helpful & patient with me. I always go to your Service center. He told me I didn't have the 30Kmi service done, & let me do a part of it. I am disappointed that that service was not done, because I rely on the sticker servicing places on my windshield to tell me when my next servicing is due. Otherwise Todd & Parts made my visit easy, because I also had to preorder new tires.

salynnk

Mar 15, 2014

Great service! Todd was helpful to me in providing information and updates about my service. The service was quick too! I will come back again.

quiacusan

Mar 15, 2014

I must say, of all the vehilces i have purchased (Total of 6) over the years from other dealerships, this experience at Tony HYUNDAI I can honestly say, was "The Best!" Right from the moment I parked and made my way to the entrance, staff was hospitable. I believe John KATO was the first employee I encountered, for he opened the front door for me and welcomed me as well. As soon as I began to look over the Hyudai Santa Fe Sport model in the showroom, I was casually approached by another employee, John KAMAKANA, whom immediately provided his assistance as a salesman, without the usual pushy type of sales tactics I've experienced before. John KAMAKANA gave me my space and allowed me the time to ask the specific questions I had and answered them all. He then walked me through the various models of the Hyundai Santa Fe and once I was settled on one which fit my needs, he asked if I wished to Test Drive the GLS Model which I did.Once I decided on following through with purchasing the vehicle, John KAMAKANA quickly and efficiently began the process of using my current vehicle as a Trade In, and feverishly worked with John KATO to make this sale a success. I got the vehicle I NEEDED, at a Cost I could AFFORD, and that was all made possible through the labor of John KAMAKANA. This is the type of Sales experience I could only wish to encounter in my future dealings, and know for a fact that if I had not had the assistance provided by John KAMAKANA, I doubt that I would have driven away in my First, and Definitely not my Last, HYUNDAI that day! From start to finish, my experience at the Waipahu Tony HYUNDAI was EXCEPTIONAL, and I will certainly be back and refer all family and friends as well! Thank You John KAMAKANA, and All the Staff at Tony HYUNDAI Waipahu!Wishing all the Best in 2014,-DOM

Brison808

Mar 13, 2014

Me and my wife are really satisfied and grateful for the service ken has shown us. He was everything we'd hope and expect from a dealer. Really helpful and friendly. 5 star service!

Maile575

Mar 13, 2014

$75 is very high for a oil change and fuel additive. Discounts from other vendors are half the price. Will consider going to other places for service.

ace7397

Mar 12, 2014

To Whom It May Concern:Upon coming in Gina greeted my wife and I . I asked her if the company could reset my air bag because the light was on. She than told me that they have to run a diagnostic which was 155.00 plus. I didnt have much time to spare so I preceded on. I waited for an hour and ten minutes, when they parked my van in front of me where I could see it. I sat patiently for another 20 min. The whole time I watched Gina take on 3 customers, which took her about 20min. why would you park your customers vehicle where they could see and have them wait 20min on top of the hour 10min they been waiting for already? That is poor customer service! At windward hundi I would Never be treated like that! Windward Hundi has awesome service. You may have something to learn from them! My reason for coming to your facility was becasue you are closer to me and i thought you guys had the same service as windward Hundi. I would rather drive the distance to get better service!

csarte

Mar 12, 2014

I was nervous about buying my first car, but the folks at the Tony Group Autoplex made the process easier than I thought. Within a day or two, the car was mine! Everyone was so helpful and the customer service was great! They made me feel like family. Considering that they had to rush to get my used car cleaned in time for me to pick up the next day, I would have loved it if they took the time to REALLY clean and detail the car making it feel a bit brand new. The outside was cleaned, but the inside of the car was not cleaned at all. Other than that, I had a great overall experience.

ianbalag

Mar 7, 2014

I have recently went from getting my car serviced at JN Mazda, on Nimitz Highway, to Tony Hyundai and ever since my first experience I don't ever plan on going back. Today was only my second time getting my car serviced there but already I know the employees at Tony Hyundai do an exceptional job. My service representative for today was Thomas Churchill. His professionalism, knowledge of the service done to my vehicle, and customer car was outstanding! Within the next couple years I plan on trading in my Mazda for a brand new Hyundai and I couldn't be more excited. My family already has three Hyundai's from this dealership and I want to make it four! Once again, everyone at Tony Hyundai did an outstanding job and I look forward to visiting everyone there again in the future. -Ian Balag

FreeJack

Mar 6, 2014

Thomas Churchill did a fantastic job. Freindly, courteous, well informed and personable describe him well. He is definitely an asset for Tony Hyundai. GREAT JOB Thomas!!!

robespo

Mar 6, 2014

Very good warranty service provided with follow-up diagnostics to address complete air conditioning problem and repair. Cutomer service was very courteous and feedback, up to date status was provided throughout the service period.

ohanaholokai

Mar 3, 2014

Todd was friendly and professional. He was knowledgeable and addressed all our issues and answered all our questions. The service department was very efficient and accommodating.

aiamor

Mar 3, 2014

The service department was quick and friendly. Todd was very good about recommending additional services to me without trying to pressure me into purchasing any of them.

jasonyeung

Mar 3, 2014

Aaron had very good customer service, honest, and friendly. I got the car I wanted. I recommend him if you want to purchase a car from Hyundai.

Leegonzales

Mar 2, 2014

Fast & friendly service! Todd was able to combine my recall appointment with this visit. I didn't have to take time off from work and my car was ready quicker then expected.

reneemoto

Mar 1, 2014

Service was friendly from the time we walked into the door. Being a first time car buyer, it was a bit nerve wrecking, but as we got to talk more it actually turned out to be a pleasant experience.

robbieomer

Mar 1, 2014

Many mahalos to Keoni he was able to get me in and out much faster than I anticipated especially since he suggested a service I had not scheduled.

EVIL1

Feb 26, 2014

Keoni has been very courteous, attentive and helpful each time (three times to be exact) I brought in my 2014 Hyundai Veloster Turbo for Servicing of the ebrake sensor light. He made sure to advise me of the progress of the repair and made arrangements for a rental when my car had to remain in Service overnight and/or thru the weekend.So far the Service Dept. has given excellent Service!!

mrschumann

Feb 24, 2014

Very helpful. Love my new car! Very detail oriented and was able to answer allof my questions. Love the Hyundai warranties and how easy they are to understand.

alamuro

Feb 19, 2014

I appreciated the no-pressure sales at this dealership. I had visited the dealership the weekend before I purchased to look at the different models. The sales person was very helpful in showing me what was available. When I wanted to wander around the lot and just check out the cars, the sales staff let me wander and take my time. When I was about to leave, Henry, the sales person helping me came out to say goodbye so I know he didn't forget about me. When I came back the following weekend, Henry was very helpful in showing me the different options of the model I wanted and I was able to select one. The entire staff that helped me were very pleasant and helpful and there was never any pressure to buy extras. They showed me what was available along with the price so I could make my decision based on both features and add'l cost. Overall it was a good experience.

Planetrasta

Feb 17, 2014

Gina is awesome. She always make sure my needs are met. Although I live in town I prefer to come here because of the great service. Gina is super friendly and such a warm person that's easy to talk to. She even made a list and estimates of the extra things that my car needed to repair as optional. Just a great asset to this location and company. Also I like the free guest wifi to help time pass

LizaMendoza

Feb 15, 2014

I had great service with Hyundai service. The staff is very friendly and the wait time was not too bad. I always bring my cars here for service.

BOKIMOTO

Feb 13, 2014

My previous car was a Hyundai Elantra 2009 and I purchased my car with the help and knowledge of Allan Capello. He gave us such good service that I decided to go back to Hyundai and see what a 2013 Elantra would look like and to check out the price and discount offered on a 2013. Allan referred me and my friend to Ken Smiley. Such a cute name that fit such a nice person. Mr. Smiley was so informative and gave us such good service as far as helping us go thru the process of purchasing a new 2013 car. My friend was also interested in the 2014 Tucson and made a good comment on the help and information given by Mr. Smiley and Mr. Kamakana. I did purchase the 2013 Elantra and told my sister if she is interested in a new car, please look into Hyundai. Also my friend is considering purchasing a new car thru Hyundai.

Saifoloi1

Feb 8, 2014

Great experience that I will never forget. Employees' efforts and peformance in assisting me were far beyond outstanding. The kind of people that I would like to do business with.

imobu2012

Feb 7, 2014

Keoni set a level of service that should be the standard for all of your service advisors. He is a team member that should be recognized by a tangible reward by Tony Hyundai. The value he has for/to Tony Hyundai is very hard to describe/measure. This is the second time that He was our service advisor. He maintains a level of excellence that if rated on a scale of 1 to 10; I would rate as a 20+. It would be difficult at best to look for anyone else should we have a need for servicing by his department. I can only hope that this feedback leads to something that will reward him for his high quality of service/work. He motivates the Hyundai customer to continually return for whatever service may be required. Should anyone need to contact me for clarification on this feedback; I can be contacted by calling my cell phone at 808-721-6051; I am Yong Suk Potts' husband; I am Henry J. Potts, Jr.

MIshikawa

Feb 6, 2014

Henry was very friendly and helpful! He answered all of our questions thoroughly. We felt that he genuinely cared about us, and made the process of buying a car very smooth. I would highly recommend Henry and the rest of the staff at Tony Hyundai!

krispynut

Feb 6, 2014

These 3 did a great job in helping me out with getting my new car. They were very nice and helpful. Thank you so very much. I would recommend Hyundai to others.

tshiu

Feb 4, 2014

Can't say enough about this great organization! Service is excellent and so far, every employee I've met has been well-trained in their job AND customer service (which is lacking at many other places). Glad I got a Hyundaiwhat a blessing.

vivianahsam

Feb 3, 2014

Andrew Jameson is an amazing young man! I have known him for over 15 years and I consider him my hanai nephew. I knew he worked at the Tony Autoplex so I thought I'd pay him a visit. I told hi that I was interested in purchasing a new car...possibly a Nissan. He wanted to be sure I got a good person to help me so he introduced me to Sonia and she allowed e to test drive the Juke. It was a fun car and she got me a really good price! But I've had my eyes on the Tucson and the Mazda CX-5 for the past two weeks. I just HAD to test drive the Tucson before I finalized any purchase, so Sonia walked me to Hyundai and introduced me to John. I was pretty amazed that she was willing to help me out in that way! She was even willing to wait past her regular work hours until I got back from test driving a Tucson!Needless to say, I felt more comfortable with the Tucson. I felt so bad for keeping Sonia waiting only to tell her that I wasn't gonna get the Juke! She was soooo understanding and made me feel at peace for not buying the Juke. I will definitely tell all my family and friends about her awesome customer service and no-pressure assistance! John Kamamakana is very professional and good listener. He was easy to talk to and work with! He helped me to get the price down to where I could afford it. Jack was very friendly and personable too! He educated me on the different options I had and did not pressure me into purchasing anything I didn't want to.Overall, I had an excellent experience at the Tony Group Autoplex! Such a relief from all my past experiences with car dealers!! Thanks Tony!!

R.Joseph

Jan 31, 2014

He was very upfront and open during the whole process. Made me at ease in my first new car buying experience and remembered me from helping a friend buy his car a few years ago.

Glynist

Jan 31, 2014

By far the best car buying experience we have ever had. Tony Honda and Nissan. Can take a lesson ! The best deal we ever got on a new car! Went into too test drive and maybe lease walked out proud owners of Hyundai Sonata! Really happy with car! Henry, John and Allen were the best at showing us the car, what deals were available and John Travis was the best finance guy we have worked with on island! .. Our next car will be a hyundai! Many thanks to all!

Malina07

Jan 27, 2014

The service was fast. The work that was done was transparent and explained to me. The mechanics recommended that I change my air and cabin filter, which I did. I trust that the service department makes honest recommendations. I'm glad that they check many things.

Rubygurl

Jan 27, 2014

Our salesman, John Kamakana was very straight forward and very knowledgable. we did not feel pressured but yet he made us feel good about selecting the Hyundai Elantra for my young son. Jack Wolfanger and Angie were also very friendly and also no pressure. I've purchased many vehicles over the years and I can honestly say this was the most pleasant, easiest experience ever - it makes me feel like purchasing my next vehicle from these people, and I will definitely recommend them and Hyundai vehicles to my friends and family. Thank you!

jkmiya

Jan 26, 2014

We took our car for maintenance service to Tony Hyundai on January 21, 2014. What great customer service we received from Gina Kaneaiakala who was very friendly, helpful and answered all of our questions. When we came back to pick up our car within the hour, it was already washed, cleaned and serviced! This is what we call great customer service!With grateful thanks!

ohanaholokai

Jan 26, 2014

Aaron has a lot of knowledge about the cars. He is enthusiastic and we never felt intimidated. He is very customer oriented. I appreciate his initiative in following up. Definitely would do business and refer because of him.

Robert_cooter

Jan 25, 2014

I've been a customer since 2005 and had the same great service on each visit since then, the whole team makes you feel at home and part of the ohana.

EVIL1

Jan 24, 2014

I don't normally like shopping for a car because of the pushy salesman, who only care about their commission. However, my husband and I needed to purchase a car due to necessity. I am pleased to say that y experience with Hyundai was like no other. Our salesman, Aarron was/is unlike any salesman I've encountered.He actually cared about our needs and let us make our decision without any pressure or hard sell. He made our experience with Hyundai a very favorable one!! We are so happy with our purchase of two (2) Hyundai 2013 Veloster Turbo's.THANK YOU AARON!! :-)

stepen

Jan 24, 2014

Our original intent is to look at our options of hybrids available. to our surprise, the sonata was amongst the top contender. we were comparing with Lexus, Toyota, ford, and Hyundai. In a matter of a week, we narrow the choices to Lexus and Hyundai. the only drawback we encountered on the Hyundai, was the passenger seat did not come with power adjustable seats. A feature that we wanted , so that my wife would be more comfortable to be in. We strongly was leaning towards the Lexus due to the comfort, options, and being prior owners of Lexus and the way it handles on the road. After much consideration, especially the warrantees, we decided to go with the Sonata. We are hoping that this is a good choice, being that we wanted a vehicle that we would keep for at least 10+ years. We still own a Lexus and in the next 5 years we would need to replace that one, whether another Lexus or Hyundai will now determine on the outcome of our new vehicle.so far we are very happy with the choice, but as like all things, time will tell.thanks, Stephen LL

chaneyck

Jan 23, 2014

My overall experience was good. They were really friendly right when i got there and right away got started on looking at the cars and test driving. The customer service was really good from ken smiley, he was real friendly and helpful with choosing a car. I think i was too excited when buying a car though. I think the price I paid was a little higher than i really wanted to when i look back to it. I was looking to spend around 30-33000 but when i looked at the total price 37000. But everything else was great and I am happy with the car.

Oceandancer

Jan 21, 2014

I want to give special recognition to Keoni, my service advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust.

StephanieFLeigh

Jan 20, 2014

Awesome easy car buying experience! Henry was very personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first new car buying experience an easy and friendly one!

Cas992

Jan 19, 2014

Excellent, Excellent, Excellent Customer Service!!!! Mr Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing a car. Mr . Smiley is an ASSET to your company. Thank you all very much!!

lukejackson59

Jan 17, 2014

This is the third time I have dealt with the service department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there was a bracket broken around my timing chain, at the time you could just hear the chain slapping around. They told me that they could not hear anything, and everything was perfectly fine, the noise was normal. They told me if for some reason I hear the noise again to bring the vehicle in. So the very next day I was there again, they finally diagnosed the problem as a Cam Phaser. They referred me to another dealership, because they didn't have the "parts". I took it to the dealership, and Ford diagnosed the problem immediately and were ready to get working. They just needed the approval from Tony Group. I waited 3 weeks, for a "answered phone call", (normal run around) and then I went straight to the Tony Manager. Somehow the phone call was immediate after that? So then Ford fixed this issue very quickly. I just recently got home from Tony Hyundai once again, with a brake problem. They told me they did a full diagnosis on the problem, and it sat outside the shop except for about 15 minutes, that's a fast full inspection. I have a warranty for everything, but they still charged me $75? So I take it straight to Maui Off-Road Center, right down the road. I tell them the problem, and he don't look at it, all he says is your ebrake is sticking. Engage, then disengage a few times, well its now fixed. This is just a typical run around, corrupt little business. If you don't have your vehicle then your renting one from them, you have a warranty, you still pay them somehow. I have no complaints from Tony Volkswagen, but Hyundai is pathetic.

Wicket89

Jan 17, 2014

The car and servicing are very good but your batteries and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus for you. I can't afford them. I changed 4 tires in less than 1-1/2 years, nearly $1000, possibly 5 tires but I told them to salvage it. The tires are like weak surgeons' gloves. I'm thinking maybe changing the make of the car and count it as an experience to learn by.

ludz28

Jan 16, 2014

They were all wonderful... ken discussed everything in detail which is really excellent.the car is really a good choice, no regrets, I hope the after sales service will be a good experience as well.

ScottWaner

Jan 15, 2014

Val was very helpful throughout the entire process of buying our new 2013 Hyundai Elantra. He informed us every step of the way during the process and we were very satisfied overall with the experience. We look forward to continued excellence with the service provided by Val and the entire Tony Hundai team.

Tako191

Jan 14, 2014

Absolutely Exceptional Experience. I simply can't say enough good things about how well Henry Murillo and Percival Sudiacal treated me and my wife during our search for a replacement vehicle (my wife's CAMRY XLE was lost due to auto fire on new years eve). There was no pressure, only kind courteous and friendly conversation. My wife and I compared several models and makes and made two trips to Tony Hyundai. When I went to the Toyota dealer where I had bought my wife's car in Waipahu, the sales person there did not seem "genuinely" interested in me; he answered my questions was not truly dedicated to knowing or meeting my desires. On the other hand, Henry and Percival were totally supportive; showed my wife several cars, drove us in several, and even took us to the storage lot in Mililani to ensure my wife got the car she wanted. Henry even brought another car down afterwards....they treated us like family. My wife settled on a Elantra Limited. Percy and Henry familiarized my wife with the car controls, set up the bluetooth, and ensured all her questions were answered. They really treated us the best. I have been a Toyota fan previously, now I am well on my way to being a Hyundai convert. Not only the best warranty available, but the service and treatment was what really impressed me; and I don't impress easily. My wife;s Elantra Limited is as nice as her previous XLE, and she totally loves the Bluetooth. She said it correctly when she said, this is the best I've ever been treated -- like family. My wife drove the car home to Kapolei and loves it.

dealerrateral

Jan 14, 2014

Shopping for a new car can be stressful and draining to say the least. Henry Murillo Jr. and Tony Hyundai made it so unbelievably enjoyable and simple. The best car transaction I have ever been through in my entire life! No unpleasant haggling, no feeling that I was even in the slightest way being taken advantage of--- just simple, clear and honest facts. I was also impressed with their financing assistance. They found the perfect match for me and my credit score. I felt treated like a family member who was given the best deal possible. I will not hesitate to come back to find another car for me or for one of my children as they head off to college. A+ to Henry and Tony Hyundai.

jjdwhi

Jan 10, 2014

Ken worked with me to make the deal that I told him I wanted. This was my 3rd visit to the dealership and he was never pushy but was constant and thorough trying to work with me and help me get what I wanted which wasn't easy since I had visited so many dealerships and tested so many cars and wasn't sure what I wanted beyond a reasonably priced, good gas mileage car that I could depend on for the next 10 years that would fit a family of 5 (with all teenagers).

NatalieFrazier

Jan 10, 2014

This was my first time purchasing a car, and I was apprehensive about salesmen. But Aaron Demello changed that completely. Demello made the process easy. There was no pressure whatsoever, which made me comfortable looking at the available cars. He stayed in my price-range, was honest about what to avoid, and did not assume he had all of the answers to my questions. It felt like I was car shopping with a friend I could trust wholeheartedly. The best part was his honesty -- he gave his professional and personal advice, and ultimately found the perfect car that suited my needs. Everyone else I encountered was helpful, friendly, and easy-going. I especially appreciated Jack Wolfanger who did not BS us into buying things we didn't need. This type of honesty is how customer loyalty is formed. I HIGHLY recommend this dealership, and will be returning for my future purchase and maintenance. Hyundai will always have my support, business, and loyalty with this way of doing business. -Natalie Frazier

ajf03

Jan 9, 2014

We take our car purchasing very seriously but it was a pleasure working with Ken Smiley on sales. He was very professional including prompt response to my emails and calls. I'm usually very methodical and Ken was able to find the middle ground price that would make the deal! I felt he gave the little "extra" effort for my wife and me. Also kudos to Jack W. in financing. I didn't get the zero percent i was seeking but Im satisfied with the results. All in all we came away happy with our overall experience at Tony Hyundai. I will most definitely recommend our salesman and this dealership to my friends and family

adnilmac

Jan 8, 2014

I found the purchase process to be efficent and professional. Ken was attentive, informative, knowledgeable and courteous through-out the entire process. I recommend Ken to anyone looking to purchase a vehicle.

kristianakim

Jan 8, 2014

Went in to Tony Hyundai on the Christmas eve to accomplish few things, first return a leased vehicle that was taken out 3 years ago and to drive off another Hyundai. Met with Allan Capello, he got all the details and numbers done in matter of minutes. Went out to the lot with Ken Smiley to look at the vehicle and drove it off the lot. I was so impressed, I ended up getting 2 Elantras. The entire process I believe look less than an hour. Later met with the finance manager, Jack Wolfanger who had all the paperwork done and ready to be signed. He explained the details on the loan and again, took less than 10 or 15 minutes. My goodness, I wish all other dealers got trained by Allan, out of 6 purchases I've made in last couple of years, this was most simple, easy process you can imagine. Most professional, easy going sales team ever!! Thank you.

zubart

Jan 7, 2014

Ken Smiley was great to work with and I would recommend him has a sales person for anyone of my friends or family. I appreciated the no pressure, no haggling over price approach! Great job Tony Hyundai employees!

ltaloha

Jan 4, 2014

My family and I love going to Hyundai because of the quality and we felt comfortable in the dealership. They are caring and the EXCELLENT service we had experience. Great, awesome very professional and caring and nice.EXCELLENT employees and clean store.

JohnW130

Jan 4, 2014

Keoni Mulder checked me in. Informed me about issues they found with my car. Offered the shuttle service to take me home. Shuttle driver picked me up and she was very personable and got me home quickly. Forgot to get her name but she mentioned that she is a Lot Porter for Hyundai and fills in as Courtesy driver. Think her last name was Kaulia. Keoni kept in contact with me regarding the progress of my car and I was picked up in a timely manner on the return to pick up my car. Service is always great. The one thing that you can improve on is the calling of customers when their car service date is coming up. They always ask if someone contacted me but I never got a call since I bought the car. Other than that the staff has been great!

northgc

Jan 3, 2014

We went to different dealers and no one would help us because of our credit or down payment but John Kato and john kamakana made it all possible! Thanks to God!

KrazyKen

Jan 3, 2014

Brought my car in for a Bluetooth Recall. They told me it would take approximately 1 hour. Actually took about 30 minutes. Faster than I thought it would be, very happy.

jrweisgram

Jan 1, 2014

As always Todd and the service crew did an outstanding job in ensuring the all the requested and needed work was done in a timely and efficient manner. Again I give Todd and staff kudos for taking care of my vehicle and me.

johnodeb

Dec 31, 2013

I bought this vehicle using the Costco Auto program for the first time. I live on Maui and there is not a participating Costco dealer here. Ken Smiley and Allan Capello were very knowledgeable about the program and the transaction took place without a hitch, even with everything having to be done over the phone or by mail. Overall an excellent buying experience.

ekou808

Dec 30, 2013

Mr. Churchill is very friendly and very helpful. He makes me feel that I want to come more often. I forgot to bring my coupon and he gave me the discount regardless. At the end when my van was ready he explained me what was done, then I paid for the service done and my van was waiting for me outside the waiting lobby. I highly recommend Mr.Churchill.

WGWAKE

Dec 27, 2013

In the past 7 years I have dealt positively with Keoni, Gina and Todd. This was my first and absolutely last experience with Thomas Churchill. He called my home at noon on Dec. 23 to tell me my car was ready and the shuttle driver would pick me up at my Halawa home at 1 pm. When 2 pm rolled around and no pick up, I called the service department. Ashley returned my call and said the driver was not answering her phone. At 2:40 pm I again called and spoke to Gina who said there must have been a mix up in communication becauseTrinity was in town and Gina could not tell me when I would be picked up. At 3:40 I received a call from Trinity who said she was unaware Thomas had called me about a pick up time. She said he is not in charge of making her shuttle schedule. If Thomas had just followed the proper procedure, I would not be writing to complain about his actions. Trinity arrived at 3:40 and we got to know each other quite well during our 90 minute ride back to Waipio. Traffic was a beast! However, I want to commend Trinity for her courteous safe driving, calmness after hearing what had happened, and all while she had a bad cold and cough. Trinity explained she doesn't answer her phone when customers are in the van, feeling like it would be discourteous. She is a delight and helped my Hyundai experience end on a positive note. Gina and Ashley extended their apologies also. I regret I could not rate a "5" for customer service and overall experience. I would like to know what action will be taken to help Thomas understand his role as a service advisor at your facility. Mahalo for letting me share my experience.

localgerl77

Dec 24, 2013

The service was excellent and I love bringing my car in everytime I need too. Gina was very informative and helpful!! I would recommend this dealership to everyone I know!!

vagpaoa

Dec 19, 2013

From the moment we entered the building, everyone we came into contact with was friendly, easy-going, and not pushy. Our sales consultant, Aaron Demello, was willing to cater to our needs and make sure we got what we came for, even if it meant taking us to their staging lot a couple miles away - 30 minutes before the dealer was scheduled to close at 8pm! And he was cool with it, not rushing us or anything. Aaron was very knowledgable about the vehicle we were interested in and answered all of our questions to our satisfaction. After getting to know him a little during our conversations to and from the staging lot, he became more like our "cousin" that works at a dealer rather than a typical car salesman. He was honest and straight-up about everything during price negotiation, nothing like what we've experienced from other dealers. Finance Manager "Uncle" John Travis was equally friendly and straight-up, no run arounds. He came up with a monthly payment below what we wanted, plus he was able get us a whole bunch of EXTRAS - all below the amount that we were willing to pay monthly. By that time it was already nearing 11pm, and they still had a genuine smile on their face and respected us.The next day was Aaron's day off, but he came to the dealer at 6pm like he promised to deliver the car. It was detailed and sparkling!! We finalized paper work with Uncle John and jumped into our new 2013 Hyundai Santa Fe. Aaron spent the next 20 minutes or so going over with us all the amazing features and gadgets of the vehicle, even setting up both my wife's and my phone for Bluetooth audio in the car. He did all this with genuine interest in us and professionalism... Even if he was a little bit under the weather. He gave us his personal cell number and encouraged us to call him anytime with questions or concerns... And we definitely will call him!Overall, we really ENJOYED our experience at Tony Hyundai Waipio. It didn't even seem like we were buying a car... That's how different it is and Tony. Great people, good prices, and amazing car! We already started advertising Tony Hyundai and our awesome experience with Aaron and John to our family and friends. The next time we need a car, we are going to see Aaron at Tony Hyundai.Mahalo for the newest addition to our family, our 2013 Santa Fe!

Rkush98

Dec 18, 2013

Shuttle driver shouldn't talk and text while driving . The reason it's against the law is she might get into a accident . I don't care if she does it when she is alone, but I care very much if I'm in the car. The dealer should provide blue tooth hands free for her to communicate . She definitely shouldn't be texting under any circumstance. She was driving both myself and my wife and talking and texting. Very unprofessional and against the law.

aileenkikuchi

Dec 13, 2013

I think when anyone buys a big ticket item, they feel a bit apprehensive. Henry, Jack and Allan made the whole experience outstanding!They were friendly and professional. Throughout the whole process it felt really relaxed. We didn't feel rushed or pushed into a particular direction. At first we were considering the Sonata, but found the Elantra a better fit for us. I would sincerely recommend Tony Hyundai to anyone looking to buy. Now we have a brand new car. Thank you to Henry, Jack and Allan!

kudelap

Dec 12, 2013

Service was great. The overall evaluation on vehicle, the recalls repaired and request for a key remote was awesome. The time it took to have everything fixed was faster than I had expected. My husband and I plan to return to this dealership for all our van repairs in the future. Mahalo Priscilla and Ray Kudela

robrod285

Dec 9, 2013

I cannot rave enough about these guys! Henry Murillo is one of the best car salesmen i have ever had the pleasure of dealing with. He really listened to what I wanted in a car and came up with a perfect solution. He then took the time to place me with Jack Wolfanger who went above and beyond to make terms for my loan that were perfect for my budget. If you need a new vehicle make this your first and only stop so that you can experience the amazing customer service that I did. keep up the good work Tony Group!

Manila57

Dec 8, 2013

Henry was very helpful he went over and beyond to help us. He was very friendly and treated us like we were family.We will recommend family and friends to go to hyundai to purchase a vehicle? Thank you for a wonderful and helpful staff and Hyundai .

mcabral6252

Dec 7, 2013

The sales consultant, Cesar Caoili, whom I worked with was excellent. He was informative, responsive to my questions, easy to talk to and made it stress and hassle free for me and my wife to make our final decision to purchase my 2012 Mazda 5. I would work with him again.

jujubi

Dec 5, 2013

I gave the rating I did because it is precisely a true rating. This is the first time that I am actually having my vehicle worked on by the dealer service dept. Generally my experiences with dealer service is, dealers service were not trustworthy. All they could think of was xxxxxx the custormers. I see something going on now that I like, Hyundai service senses that car owners have wised up about dealer service. Now dealers are more customer oriented, they know that earning customer trust is important. As far as cost to repair the vehicle, dealer service dept. should be the best. Why? Because you are the representative of the vehicle you SELL. You should have the expertise to fix the vehicle you sell better than independent auto repair shops. AND that savings should be past on to the vehicle owner. The day you hear vehicle owners say "dealer service is the best place to have my vehicle serviced because it is gonna be done right and the price will be fair", YOU have arrived. You have found the secret to success.So far your service dept. employees are the greatest. The young gal where you pay the bill overcharged me. I did not realize that. When I got home, she call to inform me of the overcharge and that she would take care of it. I told her I appreciated the call and that she was a big asset to your company. Because I don't hear well, I did not get her name, please find out who she is because she needs to know from you that she is really a good (person) employee.

Menu0320

Dec 2, 2013

Aaron Demello was a great help in finding us a car we were looking for he made us feel comfortable and gave us great customer service. I recommend anyone and my family to see him to buy a new car.

fariwil

Dec 1, 2013

Aaron is a wonderful and patient sales executive. Very friendly and accommodating. Hoping that the same service will follow through in the other departments like auto service, etc.

turtle21

Nov 28, 2013

Went here with an appointment and still waited over 2 hours for my car to be serviced. I had a current safety check with papers (but the sticker was stolen), and they insisted that I needed to purchase another one because my car had tint, which I had purchased from Tony Group. They failed my safety and could not verify the problem on my car. So in the end, I had to pay an extra $20 for a safety that I didn't need and wasted in total over 2 hours of my time. I was very disappointed in them for taking advantage of me. I kept asking why I needed this done and that I did not want it, and they said that it was too late because she already performed the inspection and they needed to charge the labor. I really thought Hyundai would live up to their name in service.

japorean

Nov 27, 2013

Henry Murillo was the BEST! He was very informative, responsive, and a consummate professional while helping me purchase my first new car. I really appreciated the extra time he took to be very thorough with all the features of the car and he made the entire process an easy decision for us to purchase a Hyundai. My girlfriend and I have been to other dealers in the last few weeks (Toyota, Honda, Nissan, and Acura) but none of the sales people showed us the customer service that Henry, Jack, and Miles have shown; which made it easy for us to decide to go with Tony Hyundai. Miles was very helpful with showing us the car and then introducing us to Henry. Jack was also a pleasure to work with as he explained all the finances to us so well that we left having no questions unanswered. Overall a great experience from top to bottom and would highly be recommending people to work with Miles, Jack, and Henry to purchase their new car.

JojoDG

Nov 26, 2013

The best experience I ever had with auto dealer. Aaron DeMello was amazing, friendly and welcoming. He made sure everything were okay and all my questions were answered. He made the whole thing easy and smooth experience for me and my family. I had so much fun getting my new car. I was very happy with his attitude towards us and of course, the car (2013 Hyundai Veloster IronSilver) I bought. I would definitely recommend Tony Hyundai to everyone and see Aaron DeMello for consultant. This place is perfect to do my car maintenance. The employees are very friendly.

Oceandancer

Nov 25, 2013

I have been taking my Hyundai to the Hyundai Service Dept. since I bought my Entourage Mini Van in 2009. There are so many great things to say. Miles and his entire staff have always extended friendliness, concern, service, and sincere warmth. Keoni is beyond amazing. He works so hard to provide service beyond expectation. I wrote a lengthy review on Yelp, especially mentioning Miles Miller. I am made to feel so welcome by him and his staff. I know very little about cars, except that I drive them and they get me where I need to get to, hopefully on time. Miles and Keoni have explained everything thoroughly and patiently to me; I never feel "talked down" to. They know I am a busy professional. I can count on them in every way in regards to taking care of my car. I never worry about being taken advantage of or overcharged. As a widow, this has happened to me in the past.The driver, Poomai, is exceptional. She is reliable, always on time, and extremely courteous and understanding. She makes every effort to make sure I am comfortable in regards to the A/C and type and loudness of the music. She is an excellent, aware driver.

Ikaikak01

Nov 21, 2013

My husband and I have had prior experience with other dealerships and never left with a purchase nor a memorable experience. We were apprehensive at first but decided to go to Hyundai because my cousin and my brother are employee's with your company. (David Pagan and Jarrett Cruz). We worked with Aaron Demello who is by far the best sales representative that we have ever worked with. Due to the fact that he was so kind and helpful my husband and I have decided that for all future auto purchase's we only wish to work with your dealership. We are extremely grateful to Aaron Demello and Jack Wolfanger. Mahalo

808wongz

Nov 20, 2013

Keoni is very friendly and explains all my issues with easy-to-understand details. He also contacted me immediately after my car was diagnosed and ready to pick up. Which was the same day.

thechosenvoice

Nov 16, 2013

My recent experience with Tony Hyundai was by far the BEST car buying experience I have had. I was planning on buying a Ford Fusion and Tom Churchill asked me if I would consider speaking with a salesperson and I said of course. Alan called me and I explained what I had to work with and he said, I will have your car appraised (it was already in service) and be in touch with you in 45 minutes. In 40 minutes I received a call from Alan letting me know I needed to come and select a car so we could talk finance. I took my lunch break was very warmly greeted by Alan and Henry. Henry took time to make me comfortable and explain all the bells and whistles of three different levels of the Sonata. I chose the GLS level. Henry had me do some preliminary paperwork and I would come back after work to "close" the deal. Alan came out and thanked me again for the opportunity to service me. I returned after work, my entire process took about 45 minutes at the most! I have never seen such organization as Jack, the Finance Manager, had 90% of my paperwork ready to go! I felt very well taken of, so valued as a customer. Henry was outstanding in explaining everything about the car. A day later I am still floored with the ease of the whole process, elated with my new car and have NO buyers remorse! Tony Hyundai in my eyes you are the epitome of exceptional customer service!!!!!!

patty808

Nov 15, 2013

Always friendly and concerns are always met since we purchased our Hyundai's...yes we bought two! We continue to return each time for your customer service is awesome!

hwoarange

Nov 12, 2013

Excellent customer service. I came by to look at the Hyundai Veloster Turbo on Tuesday, November 5th 2013. I was approached by Henry Murillo, who gave me a detailed showcase of the Veloster Turbo and went out of his way to bring out other colors so I could see all the options. Me and my family actually just stopped by to take a quick look at the car because we had a tee time set up that day. In the little time given Henry explained so much about the vehicle and set up a follow-up appointment even with my busy work schedule. I came by one more time to test drive the car and get an estimate for my trade in vehicle. Henry was away from the office that day due to medical reasons, but went out of his way to set up an appointment for me to check out the vehicle again. Allan Capello and David Gonzales let me take a quick test drive and I was in love with the vehicle. I set up a follow-up appointment with Henry to get the actual appraisal for my vehicle on Saturday morning. Henry and Allan quickly and thoroughly made the arrangements for my car appraisal and vehicle purchase. Such friendliness and the quality of work was amazing.Henry let me take the car for another test drive and helped me with all of my paperwork. The service was outstanding, Henry is the definition of a high quality sales consultant, Allan gave us a wonderful bargain and Jack Wolfanger set us up with awesome financial planning and gave a detailed explanation of our purchase and payments for the future.I recommend Tony Hyundai Waipahu for anyone looking to purchase a Hyundai and I definitely recommend all of the people mentioned above for the best in customer service and satisfaction.~Kwang Lee

HOFFSTEN

Nov 11, 2013

Henry was excellent. The day before I was at the Windward Honda dealership looking at a Honda Fit... If the salesman and finance person didn't pull the usual sketchy car salesman & finance tricks, I probably would have walked out with a Fit. Thank goodness they did and I walked out. I'm way happier with my Elantra GT and the over all experience with Hyundai.

soonfamily

Nov 10, 2013

This was the 3rd Hyundai we have purchased & Henry made it an exceptionally positive experience! He was most knowledgeable about his products, easy to talk to & answered all our questions/concerns very professionally. Although we dreaded a long & tiresome process, he made our time spent at Tony Hyundai most pleasant & informative as well as efficient. Henry is the man to see!!! We will DEFINITELY recommend him to all our family & friends, as well as return to him when it's time to make our next car purchase.

Chas1326

Nov 6, 2013

Lost keys- waited over 15 mins to tell me keys were lost. Easily could have at least comp'd my cheap oil change when spent over $1000.00 but not even suggested. Promised to order new keys if could not be found but no call after 24 hours. Clearly no customer service principles taught to service representatives here. Would you ever have your car serviced here?

Jeannie_d

Nov 1, 2013

Great service,fast and always helpful. My favorite service center. Always get in easy and never have to wait longer then what they say.Glade I bought my car from them.

jkmiya

Oct 28, 2013

My wife and I were originally interested in a new Hyundai Azera or Sonata because of their high ratings/reviews. After researching Tony Honda's web site, I noticed what appeared to be a very good price on a pre-owned 2009 Lexus ES 350 on their lot. Through the Costco Auto Program, I was referred to Sales Consultant Henry Murillo. Henry turned out to be an angel of good tidings for us! He was extremely pleasant to work with...friendly, patient, knowledgeable, and accommodating in a low-keyed manner. We feel very fortunate to have met Henry, and look forward to doing business with him for many more years.

DexterChin

Oct 28, 2013

This is our 2nd sonata that we purchased with Mike means help. 2010 Sonata with its comfortable ride in the back seat and the warranty is what sold me on getting another hyundai. The 2013 sonata is not as comfortable as the 2010 version; but the improvements make up for the sporty ride.

brovner

Oct 22, 2013

My husband and I are in our mid 50's and have had several new car purchases to compare our recent 'Hyundai' experience with. We have never been more pleased! The staff was extremely friendly, there was no pushy sales pitch, questions were answered honestly and there was an overall feeling of confidence in the product that they were selling that was easily conveyed to us with humility and a smile. We feel that we certainly achieved our goal of obtaining the best vehicle to suit our needs in the price range we could afford. Thank you Henry, Aaron and Jack. The level of professionalism and spirit of ALOHA you demonstrated surely has earned our respect and a "great" rating!

LindaMacfarlane

Oct 21, 2013

I had been thinking about buying for awhile, and I was concerned that Ken would think I was 'a tire kicker'! Quite the reverse, he was professional, timely, compassionate, patient and friendly. I will recommend HIM to anyone and the dealership as well. Thank you for my new car buying experience.

merideths

Oct 18, 2013

I had great service and was not pressured to buy a car. Aaron was great to work with. I would recomend anyone looking to purchase a new car to go to Tonys and ask for Aaron!

JeriLeen

Oct 16, 2013

Working with Aaron was AWESOME! He has so much aloha that I haven't seen in a long time. I felt no pressure, felt like a long time friend, and he basically made my decision to get a new Hyundai easy.

sleepy36

Oct 16, 2013

We didn't spend a lot of time waiting. We were greeted soon after entering. Originally, he had an appointment with Ken, but he was still with a client so we were introduced to Henry. Henry was a great Sales Representative. He explained how the Costco Auto program worked and showed us the different Santa Fe models that were available. We were surprised that the Limited trim had the manual shade and that was something that we wanted since we like to drive with the windows down but our kids don't like the sun. The prices were great. Honestly, we weren't expecting to spend as much as we did but comparing the prices with the options available, we felt that the extra money was well spent since we are planning to have the car for many years. Although, we were saddened that the Limited trim was only available in silver. We wanted black as too many cars around me are silver and I like to be different. However, it something that we can live with. We liked how Henry showed us how to use the different features of the Santa Fe rather than leaving it to us to read the manual or figuring it out ourselves. The entire experience was great, although it was lengthy, but it was worth learning about the different trims available and the differences between them.

hyundaiowner1

Oct 16, 2013

went to the service department and was promptly greeted by gina. car was fixed quickly and at a very reasonable price. very happy with my service.

blewis527

Oct 15, 2013

From finding the car online to meeting with sales person and financial person it was the best experience I have ever had buying a car. We recently had an accident and our car was totaled so we needed a replacement quickly. I had contacted another dealer who said they would get back to me in 3 days, wow thats crazy I thought. I was able to complete the entire purchase (from talking to John on the phone to driving off in my new car) in a total of 4 hours!!! Best car experience ever!!!!!!!!!!!! And I got a great car with an awesome Warranty!!!

Myokote

Oct 15, 2013

Gina is always very courteous, helpful and very easy to talk to. She helpful and attentive as to my requests for servicing my automobile. Awesome perso

hawnal

Oct 12, 2013

Your Parts and Service managers are exceptional.In today's society most businesses treat customers with little respect or "Aloha".These 2 individuals went above and beyond and deserve recognition.

HanaKepa

Oct 10, 2013

John provided us with the best car purchase ever. He works hard to make sure we found a vehicle that best suites our family. Furthermore, the Tony Hyundai team helped to make this purchase smooth and easy. I'd like to thank John Travis and his team for making me and my family a believer in the Hyundai product. My wife loves our new Santa Fe! Thank you!

lamber3

Oct 8, 2013

Tom was a true professional from start to finish. My Elantra was diagnosed and repaired quickly (thanks service techs!) and his communication was solid throughout the experience. What's more is that in addition to parts replaced, Tom provided me with the possibility of extending my warranty for a reasonable price. Thanks!

tedyoo48

Oct 5, 2013

Todd should be given an award. The guy is friendly, knows how to interact with customers + very knowledgeable. Two thumbs up! I have recommended my colleagues at UHM to buy a sonata + get their service at Wapio!

bobafett

Oct 1, 2013

Aaron Demello is a very friendly young man! As soon as we walked in, he greeted my husband and I with a big smile. During our talk, he very patiently explained all the figures that were presented and seemed very intent on giving us the best deal possible with the military discount and the Hyundai loyalty reward. He never pressured us; rather, he plainly answered all questions we had and allowed us to take it all in. Jack was also a pleasure to work with; he prepared all the documentation necessary with speed and efficiency, explaining also the items covered in the maintenance agreement. John Kato, although we didn't interact directly with him until later, seemed like he did want to give us a good deal.I have highly recommended Tony Hyundai--and especially Aaron Demello--to my friend, Wynne Nakamoto, and to my brother, Wes Anderson, both who will be looking for a great car with a great warranty.Thank you for the help.

cowboyfan

Oct 1, 2013

Everything went smoothly. The service was excellent from the time I checked my car in until I picked up my car.. The shuttle driver was prompt and professional. The price for the service seemed fair. I enjoyed the entire experience. Thank-you!

Dklaver15

Oct 1, 2013

Henry was great to work with. We had a great experience and would gladly recommend Tony Hyundai to anyone. They exceeded our expectations in every way

SilverGray

Sep 26, 2013

John and his boss were very friendly, knowledgeable, and helpful when I went to check out the Accent. I liked the fact that they didn't pressure me with any sales pitch. After they answered all of my questions, I knew that I wanted this car and that I wanted to purchase it here, although there is a dealership closer to home in Kaneohe. Originally, I had planned to test drive other cars ( the Corrolla, Civic, etc.) before making my decision, but after my visit with John and his boss, I scrapped test driving other cars. I wanted to pick up my new Accent the following Tuesday, which happened to be John's day off, but he graciously came in on Tuesday and had my car prepped to go by Monday night. He explained all of the functions of my new car and invited me to call, should I have any questions in the future. The finance manager was also very professional and thorough in his explanations and did not pressure me to purchase any additional warranties I didn't need. You have a great team.....may your sales SOAR!!!

Red2445

Sep 26, 2013

I came in to have veh oil change, since I just purchased it form original owner. This was my 1st. Time at this dealership. I cannot speak nd, the lady at the service desk was most patiencnt. The work was completed in good time, and the rice was fair. I will continue comming back.

CherryBaby

Sep 24, 2013

Ken was outstanding and made us feel very comfortable in the sales process. He was very knowledgeable and we would recommend him to all of out friends when purchasing a car.

Loreauville

Sep 21, 2013

Mid August my left rear wheel caliper was faulty due to a busted boot in the inside of one of the caliper guide pins. I replaced the entire caliper with an aftermarket part bought from a nationally chained parts store, and along with a certified mechanic bled the entire braking system. Brakes were working phenomenally well. About one month later, the same wheel seemed to be having a similar problem. I decided to have it professionally checked out.Before setting up the appointment, the service desk, parts desk, then another person from the service desk (don't remember any of the names) each gave me their opinion on why the problem existed. All of them suggested that the part I used, since it wasn't from a dealer, was most likely faulty and not the correct one. The fact that dealer parts were optimal were heavily noted.Prior to my scheduled appointment on September 18, 2013, I checked the brake fluid at home and accidentally dropped the inside of the cap to the brake fluid well inside the engine. I could see it resting on the bottom of the engine area but could not reach it. Upon dropping off my vehicle, I kindly asked the service dept to please retrieve it for me and put it back on. This never happened.I received an estimate call from the service department suggesting that the problem was that I didn't have the right brake fluid - or that there was an oily substance in the brake fluid which ultimately meant that I should replace every part in the braking system that has rubber/boot/gasket. From master cylinder to each wheel. Est. cost $2,000. I opted for a second opinion.The next day, I picked up my van and received a second opinion within 2 hours. Faulty left rear brake line/hose AND faulty guide pin on RIGHT rear wheel. Right wheel issue was fixed and hose was ordered. Minus the labor for the hose install, total price was under $200.I will not recommend your service department to ANYONE. However, since I recently leased a Nissan from Tony, I must say that I can't be more happy that the service plan for the ENTIRETY of me lease is FREE due to the special that was running when I signed the contract. In my words, I will use your service department and crooks synonymously.The Nissan is awesome. We are seriously thinking of buying it. However, your service department will not receive ONE DIME from me on any of my vehicles.I prefer emails as a means of communication.

scrappy078

Sep 18, 2013

Keoni went above and beyond to make the experience at Tony Hyundai great. I always feel like I am in good hands when I bring my vehicle in for a service.

deanota

Sep 18, 2013

Great service. It would have been better if someone went over the features of the car before we left. After we went home we tried to figure things out ourselves but still have some questions. Besides that it was a good experience with Hyundai.

ellttbr

Sep 16, 2013

We are always made to feel like part of the family when we take in our cars for servicing at Tony Hyundai. This is not true of other shops. It is because of the greeting and attention we receive every time we are there that we traded in our Honda and bought another Hyundai.

justin2013

Sep 13, 2013

It was a great experience from the time i walked in the door till i made the purchase of my 2013 Hyundai Accent! It was a great choice to buy!

Alycea

Sep 13, 2013

The service on my vehicle was provided with excellence and care. I was happy with the price of the service. I will return to Tony Hyundai for any of my car's service needs.

kwarrior08

Sep 3, 2013

I gave this dealer a great review because they are exactly that.... Great! From the gate guard greeting us and John K making sure we had all our questions answered. He gave us a "no bs" price because we were military and it was beyond the discounts we we're hoping for. Great place, people, and Hyundai Santa Fe.

SK5tjt

Aug 30, 2013

Best car sales experience we ever had. No smoke or mirrors just honest people. They go that extra mile for you. Will B back. MAHALO

jcacalda

Aug 30, 2013

Perfect service. My need were immediately addressed and it was clearly explained to me what I need to be informed..The service representative is sooooooo awesome.

kellyinlow

Aug 30, 2013

I gave it an overall of good only because they dont wash your car for you before they return it. I am used to other dealerships washing the vehicle before it is returned. Even on routine service. I know they give you a car wash coupon when you check out but even that is not up to par. I live in town and go to mckinley car wash instead because they do a better job at actually getting the car clean and not just knocking off the dirt. Overall Tony is a good place to have your car serviced but I do feel like a number sometimes because the dealership is sooo big. Mahalo!

etokumura

Aug 29, 2013

This is my second visit to service my Hyundai Elantra at Tony Hyundai and I definitely enjoyed the experience. The people are extremely courteous, friendly, and helpful in every way --- from the guy who greets you at the drive-in, the service writer, the cashier, and the guy who returns your car after it is done. They also call you back when your car is ready -- something that allows me to do other things while waiting for the servicing to be completed. They explain what they will be doing and if I had any questions, did not hesitate to answer them. Thank you again for your attention to detail. Earl Tokumura

Slferdy02

Aug 24, 2013

My daughter is so happy with her car. Thank you Ken for making the whole process painless. I must say the 2000 Passat we purchased new from Tony Volkswagen was the most painful experience ever. He lives up to his family name and put us at ease. He has a wealth of knowledge and a passion for making his customers happy. He made himself available for us and went above and beyond to find the perfect car for our needs and our budget. Thank you Ken Smiley!

tshiu

Aug 23, 2013

This is the second time I've brought my car in for service/repair and the experience was very good. The entire staff was friendly and Keoni Mulder is excellent at his jobfriendly, professional, informative and thorough. I didn't know where to park my, so he took my keys and moved it the correct spot for serviceit's those little details that are very impressive. My compliments to your organization.

dtanigaw

Aug 22, 2013

I went through the Costco Auto Program and was immediately contacted by Henry Murillo, who quickly assisted me in setting up an appointment (very efficient). On the day of my appointment, I was helped by Aaron Demello who was very friendly and very helpful. He explained the features of two cars and took me on two test drives. His advice and knowledge of both cars helped me to narrow my choices and eventually select a car within an hour. We worked on some paperwork and Aaron tried his best to expedite the process. Next, I was helped by Jack Wolfanger who took care of warranties and other add-ons to the car. Surprisingly, he was honest about not purchasing unnecessary warranties and was very genuine. Overall, the entire car-buying experience was excellent and I would definitely recommend Tony Hyundai to my friends and family.

leslhon

Aug 21, 2013

My initial draw was Tony Honda for an Accord; their sales staff convinced me to go "Tony". Ken,John and Allan reaffirmed my "gut feeling" for The Tony Group and the Hyundai Genesis Coupe exceeded my expectations for a new vehicle. Their sales pitch was informative, questions posed were answered and their price made the Genesis irresistible. Hyundai's product paired with Tony Group's sale staff made my choice easy; I will definitely pass on my experience to friends and colleagues.

geejika

Aug 20, 2013

this was my first time purchasing a car at a "dealership". asking around, and hearing horror stories readied me for a very taxing experience. Sally Onoue was very gracious, courteous and pleasant upon my arrival. when she recommended Henry to me, i felt very grateful that she chose him by explaining he would take very good care of me. with her warm smile, it comforted immediately.in dealing with Henry, i was very nervous and anxious at first. i think he picked up on that, and immediately made me feel at ease by talking to me as if we knew each other forever by making funny remarks and quick quips that made me laugh. i was totally grateful he did that. in my opinion, that was the turning point of the entire appointment. he made me feel like a friend...not just another customer whom he could make a quick buck off of.picking up on my inexperience with cars, he even went so far as to call my insurance company for me, getting my policy amended, and even having them fax over the insurance card so i would be able to drive the car home. i believe he went over and beyond the call of duty to help me get that squared away.he also sat in the car with me and hooked up my phone via bluetooth, showing me how to operate the system. he also went over the car alarm remote, and showing/explaining to me about the spare tire/air kit in the trunk.my opinion of a sales consultant has been totally revamped thanks to my experience with Henry. he's set the bar very high, and for me, it validates that i made the best decision possible by choosing to purchase a car from Tony Hyundai.i cant thank Sally enough for introducing me to Henry!

Staie2009

Aug 10, 2013

6 months ago we came in looking for a car. We meet with Aaron and he stuck with us, Every time we came in to take care of something in our Tib he came and talked to us. We looked at cars with him etc. Because of how Amazing he was the first time when we came into the dealership we knew we would be in good hands once we decided on what we wanted to get. I had certain features i wanted in my car and an idea of how much we wanted to spend and thought maybe i would have to give up on some things. However Aaron worked hard to get us our Sonata for an amazing price monthly and over all with a very good rate. I will be praising not only him but this Hyundai dealership. Every time we come in it we've felt like we where not getting robed, which for us being military was hard to find. Your overall customer service is AMAZING and it shows in sales people like Aaron, who went beyond what he needed to do to make a sale, he actually cared. Aaron ( if he reads this) we can't thank you enough for caring so much for our family needs. If i can say anything about your character when selling a car is that you look past all the dollar signs and see the people that will be driving this car. Jake thank you so much for getting us an amazing rate, you got us in and out with a better deal then we thought would be possible. Our whole experience went very well. Thank you

WGWAKE

Aug 10, 2013

Kudos to Ashley! I've visited Tony Hyundai dealership before during this year and she was the only one who noticed my safety sticker expired in NOV. of 2012! I appreciated her alertness and tactfulness in notifying me of this deficiency which was immediately taken care of along with my car's other service needs. Of course, Keoni always gives personal attention in a sincere manner, answering my questions satisfactorily and remembering how to pronounce my last name correctly. Those little things make a difference! I'll return to this dealership when I need to purchase a new car and will choose a Tucson, which has met my needs!

rozzalee

Aug 6, 2013

Excellent service. This is my second car purchase as well as my daughters. I will be coming back to Tony Group for all my cars. I highly recommend them.

bryang09052000

Aug 6, 2013

Tony Hyundai was the most wonderful experience I've had. Hyundai staffs helped us by turning a bad experience into a good one. Thank you!

Inabatal

Aug 5, 2013

Can't express how happy we were with our first experience at a Hyundai dealership. Aaron was friendly and professional and basically let us drive the experience. We didn't expect to walk away with a brand new car that day (only went in to test drive) but were very glad we did! The Costco car program is awesome!! Thank you for making our first visit stress free!

L1lbits

Aug 2, 2013

We enjoyed working with Ken. He was a great help and never once put any pressure on us. We loved his professionalism and enthusiasm in helping us pick what was right for us. He is a definite asset to your dealership. Would recommend him to anyone needing or wanting a car. The GM and Finance person were also friendly and willing to work with us.

StanleyLaui

Jul 31, 2013

From the moment I came in I was on edge. Who has three issues happen at once? I did! So I started thinking what bills could wait. Evidently no car, can't go to work. I grew up with master mechanics, backyard mechanics, wanna be mechanics, so I know cars if I don't I have those I TRUST to refer too if I feel I'm being lied, taken advantage, or for ride and not even in a car. With Keoni first experience, that edge I was feeling dissipated. He was straight to the point, no gimmicks, any feeling of intimidation or baby talk (men thinking women don't know cars). He treated me with respect, which may I add is not so common. Keoni made me feel at ease to know my car was in good hands. He kept me updated with simple explanations and honest answers. And when he had a day off he even let me know that, and who would help me when he was away. Gavin helped me when Keoni was off. Another honest, respectful, sincere and considerate person. Gavin worked out something with his manager that allowed me to pay for my bills, my sons medications and the bill for my vehicle. Keoni as well worked his magic in helping me on top of what Gavin did. Their knowledge, respectfulness, kind demeanor, sincere honesty is what made my blood pressure perfect. It's nice to know on my TRUST list I can add two more. Thank you guys so much for taking care of my family and I . P.s. thank you to the parts/service manager for authorizing in order for me to keep my children safe.

GuidoPangiboyat

Jul 31, 2013

Henry Murillo and his boss Allan Capello were fantastic and convinced us completely that a 2013 Hyundai Sonata was the best choice for my wife and me. They are extremely professional and attune to the needs and wishes of their customers. Henry also very patiently went through all the features of the vehicle with us and both he and Allan clearly offered us the best deal possible. I would highly recommend them. I have to be honest and say that it was neck-and-neck at one point between the Hyundai and another make of vehicle and it was Henry's service that probably put us over the top in choosing a Sonata from Tony Hyundai. Deal with in confidence!

Mikeblessedb

Jul 30, 2013

Very quick efficient and friendly. These guys made my experience worth while & trust worthy. Thanks guys working with me and seeing that I received everything I wanted.

jeremyjones44

Jul 19, 2013

Henry and Matt were both very polite and pleasureable to work with. My wife and I had been shopping around for a new car for sometime and had been to many different dealers around Oahu. Matt and Henry were by far the best and least pushy out of all the salesman at the other dealerships. Even though I know they wanted a deal to get done, I didnt feal pressured into buying something right that second. I would highly recommend them to family and friends.

clucero

Jul 18, 2013

I bought a car from Henry a few years ago and had such a good experience that I referred a friend of mine and she bought a car from him as well. Last week I decided to trade in my Accent for an Elantra and once again had a wonderful experience working with Henry. Hyundai has done so much for me and friends and I will ALWAYS continue to go back to them if I were to ever buy another car. Henry was not "pushy" and let me test drive all of the cars I was interested in and he let me pick which one I liked. He did not push an expensive car so he could make good profit, he just wanted me to be comfortable in whatever car I chose. Henry was very patient and always had something positive to say about all the cars I test drove and once again not pushing for a certain vehicle. I really believe that Henry does everything in his power to help me get into my dream car and that is exactly what happened!! I did not think I could get my dream car and a few hours later I drove away in my fully loaded Elantra!! After the new car was done getting detailed he even helped me load up all of my personal items from my other car into the new car. He also took the time to show me every single feature in the car instead of sending me off wondering what all the buttons were for like some other dealers do. Henry was not only the greatest salesman there but his boss Allan even gave a couple extra car wash coupons for free just for being a loyal customer and referring two other people (which later upgraded their Hyundai to a newer Hyundai). Everyone at the dealership was great and once again I had another stress free and excellent experience in buying my new car. Thank you Waipahu Hyundai for everything you have done for me and my friends!!!!!

milesaudry84

Jul 18, 2013

Henry made my very first car buying experience AMAZING! He was knowledgeable and not pushy at all, we arrived and told him that we had just started looking at cars that morning and would be making a decision in the next couple of days but were not going to be buying that day. Which I know could have been frustrating but he still treated us like we would be buying that day he informed us that what we were to looking to pay would be feasible without ever making us feel pressured. We returned a few days later and had Mike help us through the final paperwork and actually buying the car. He too was friendly and very helpful.

onedacone

Jul 15, 2013

I was undecided about buying a new car when I went to the Tony Hyundai-Waipahu dealership. The first person I met was John Travis who started our conversation with several questions. He asked about the car I was currently driving, my driving habits, how many drivers used my car and, most important to me, what did I expect from a car. As we talked, he got a phone call and I told him to go ahead and answer the call, that I wanted to walk around the models on display. By the way, My current car was a 2010 Hyundai Sonata, a car I was most happy with. I was interested in a new car because I am 75 years old and not in the best of health. I have been trying to keep all high ticket items as new as possible so my wife will not have to worry about repairs should anything happen. I saw the Elantra that I eventually bought and, it was love at first sight. I told John that the model I saw on the floor, the Elantra Limited was the car I wanted but not in the color of the model. He did some checking, found one in the color I wanted and assured me it could be made available no later than COB the next day. He did all the paper work while I went to get the title to my Sonata. I have bought at least six new cars since I came to Hawaii 35+ years ago. I am convinced that John Travis is the best salesman I've met. He was exceptionally knowledgeable about all the things I questioned. He was exceptionally courteous to both myself as well as my wife and adult son. Tony Hyundai-Waipahu has a truly outstanding representative in the person of John Travis.

beaverdad67

Jul 12, 2013

I brought my Santa Fe in for a recall replacement of a door latch. I was told that the repair might take an hour and a half but, it was done in about an hour which was a pleasant surprise. Keoni Mulder assisted me and was friendly, courteous, and very professional in his discussion with even going into more detail on what was going to be repaired and why. This is the second time I have interacted with Keoni. The first was late last September when I brought my Santa Fe in for some warranty body work and for 15,000 mile servicing. While I was waiting, I decided to see what the latest Hyundai vehicles looked like on the showroom floor. Henry Murillo approached me and began to answer my questions, explain the changes that have been made to your Santa Fe, and showed me the interior of a couple of models.Overall, a very pleasant experience with no hassles, conducted by true Tony Hyundai professionals....Mahalo!

Vtkaizen

Jul 8, 2013

After visiting a number of dealers, my experience at Tony Hyundai was unsurpassed. Matt took the time to listen to what I was looking for, helped me select the right vehicle, and met me with a purchasing decision that I was very happy with. My thanks to Matt for his patience, sincerity, and professionalism.

susnawe

Jul 7, 2013

Aaron was very friendly and great to work with. He made us fell like family. I will recommend him to my friends and family. Great experience overall.

12345ahi

Jul 5, 2013

I would like to take this time in response to the excellent experience I had with our purchase of a new Hyundai Santa Fe. All players mentioned above made it very easy and I had a comfortable feeling with the buy. And a special thanks to Henry who to the time to make sure we understood all the bells and whistles this vehicle had to offer. This vehicle is awesome, and I still have alot to read up on. It is team players like that, which makes a company prosper for the better. Again a special thanks to all who made it happen. Aloha,Dwayne MorrisDwayne Morris Realty, LLC

jkuhns

Jul 1, 2013

Mr. SMILEY WAS VERY FRIENDLY N HELPFUL. JUST TO THINK I WENT IN TO GET MY SONATA SERVICED N WALKED WITH A BRAND NEW AZERA. VERY HAPPY WITH THE HYUNDAI CARS N DEALERSHIP.

shortslefl

Jun 28, 2013

My husband and I just purchased a 2013 Hyundai Accent and had the best car buying experience of our lives at Tony Hyundai. We worked with Aaron DeMello and felt so comfortable, Aaron is such a nice, considerate and informed employee. He helped us use the Costco discount and seemed genuinely concerned with getting us the absolute best deal in our situation. We love the helpfulness of the staff with learning about the cars features. Aaron had the car detailed and ready for us in such a prompt manner...it was a seamless procedure buying this car from Tony Hyundai. Thank you!

andresl

Jun 28, 2013

Gina exemplifies professionalism. Her aloha is contagious, makes the customer welcomed, technically explains well for maintenance/carrepairs to be done. This is my 3rd visit, she has been consistent in her demeanor and suggest an employee incentive/raise for her.Even the gentleman that greeted me as I dropped the car off was friendly and sincere!

assiram

Jun 27, 2013

Right when I came to the door I was greeted by the manager and Aaron came right after. I had an appointment with him that afternoon about a 2013 Sonata Hybrid. I already stopped by once to keep my options open. But Hyundai was what I choose in the end. I loved that I got a couple of discounts because my mother owns a Hyundai and the warranty is the Best!!! Every time I go to the dealership it feels so welcoming and I love it! Everyone's very professional and always has a smile on their faces. Thanks for everything Aaron I LOVE my new car.

nikkifufu

Jun 25, 2013

If given the choice to redo the process of buying a new car I wouldn't change a thing. Everyone was so helpful and friendly and made the whole process easy and comfortable!

Huffmansamantha

Jun 25, 2013

My husband and I visited another Hyundai dealership on the island and did not have the best experience. So, after reading reviews of Tony Hyundai we decided we would give them a shot. We were pleasantly surprised to be greeted by John Kamakana after going inside. Never once did we feel pressured or rushed to make a decision. John took an extremely good amount of time to show us two different car models and explain all they had to offer. We went for long test drives in both cars that gave us a good idea of what we were looking for. At first we thought we couldn't afford anything more than an Accent and that was fine. To our surprise we went inside to talk numbers after test driving an 2013 Elantra. Because of the helpfulness and willingness of the staff at Tony Hyundai we were able to get the car we truly wanted, the elantra! They were more than willing to help us come up with a price that we could afford and were happy with. Furthermore, my husband and I weren't able to pick the car up until a couple days later because of personal reasons and the staff was more than happy to hold our car for us. Upon our arrival to pick up our new car, John Kamakana had moved it inside the showroom because it was raining and he did not want it getting dirty. The little details Tony Hyundai took into consideration throughout our entire experience was incredible. We did not feel like a stranger trying to buy a car, we felt like family. I would recommend this dealership to anyone looking to have a pleasant car buying experience. I would go back to Tony Hyundai without second thought. Thank you John Kamakana for everything you did to make this experience for my husband and I comfortable and exciting.

JunYoo

Jun 20, 2013

Knowledgeable, friendly, and helpful. Three of the most important traits for good business! I have been bringing my car for service to this dealership for two years now. The service is first rate (much better than Servco) and reliable. I have now decided to trade in my other Toyota and purchase a Hyundai!

KawaiIbrao

Jun 15, 2013

Matt and Jack were wonderful! They were friendly, knowledgeable, and didn't give us any hassle. We had gone to another dealership first and that was an aweful experience, needless to say we left there without a car. Tony Hyundai took care of us and made sure we understood everything and that we were completely satisfied. We got the car we wanted for a great price and with great service. We will definatley come back to see them for all future purchases!

Littleone6788

Jun 13, 2013

Thank you for accommodating me with your great service. Had a very good experience, no pressure sales tactic which made it easy for me to make a choice. Big MAHALO to Allan as well

stalaeai

Jun 12, 2013

Henry was friendly and very patient with us. He was wasn't forceful or impatient. We overall had a great experience with him. We would definitely refer our family and friends to see him.

DougMerryman

Jun 12, 2013

The experience at Tony Pearlridge was nothing less than superlative. I went with the intention to get a used car with better gas mileage. The purchase was one of the best experiences I had while purchasing a vehicle. The staff was welcoming and just "down to earth". There was no pressure to push a vehicle on me, they answered my questions in a very professional manner and I never once felt like there was a stupid question. This is the 11th vehicle I purchased and third from the Tony Auto Group, the Tony Auto Group has the best customer service I have ever experienced from a car dealer, again there is no pressure and they do not try to get you into something you are not looking for, nor do they try to tell you what you "need". The standard of customer service is the same among all the employees I have interfaced with and it is nothing short of outstanding. On a scale of satisfaction between 1-10 the men down at Tony Pearlridge are a very solid 10. Tony Auto Group is THE STANDARD for all dealerships to follow. I will recommend this dealership to anyone and everyone I know who is in the market to purchase a vehicle.Very Satisfied,Doug

Tylus

Jun 9, 2013

Great experience. Thank you. I've been trying to find an Excursion for almost 2 years now. The trade-in process was very easy and we quickly reached a deal I was mostly happy with.

NG10

May 25, 2013

Aaron Demello of Tony Hyundai exemplifies "The Total Customer Package and Gratifying Experience " that my daughter and I experienced recently while purchasing a vehicle. Complete Total Satisfaction, Striving for Customer Excellence. I would refer anyone to Mr. Demello you are a "True Gem"!!! Nestor /Taylor Gabatino .

zeamayz

May 23, 2013

Service provided last weekend was great - from the early morning i inquired thru online on leasing of cars - till i closed the deal that afternoon and choosing Hyundai - it was a great service - but then i wished it's lower rate than I expected. Val did a great job in explaining and accomodating all my queries/concerns.

nymphagblue

May 18, 2013

Henry was very accommodating and very diligent in explaining all the features of the new Veloster Turbo. No pressure sales tactic in this dealership. He is very friendly and professional.

josephgonzales56863

May 16, 2013

Great place to guy a car new or use no matter what your sititution is they are welling to work with you in order to get a deal done, they are very friendly and hard working.

jamie56

May 15, 2013

Val & Jeb, MAHALO for the great experience!!!! We walked in on a "whim" and left with an AWESOME, shiny new Accent. Very happy with the profession service and friendly atmosphere. Will recommend you all to friends and family!!! Mahalo & Aloha, the Wheelers

ellttbr

May 15, 2013

I have the utmost confidence in the Tony team to diagnose and service our cars to perform at their maximum potential. It's a pleasure dealing with the people in the Hyundai service department.

Rmrtko

May 14, 2013

I started researching the Hyundai Elantra in January after seeing an Elantra on the freeway and was completely surprised that it was a Hyundai. So I started researching and liked what I read. Because I live in Kapolei I wanted to check out Tony Hyundai in Waipio, so I went onto their website. I asked for an online quote and was contacted by Aaron Demello the next day. I was not ready to purchase a vehicle, I wanted to make sure we could afford a new car. Aaron continued to keep in touch with me via email and was so friendly and patient with me. Because of his patience and friendliness when I was finally ready to seriously consider purchasing the car, he was of course the first person I contacted. My husband and I met with Aaron to look at the Elantra. I must say we both really enjoyed dealing with Aaron, he was just as friendly in person as he was in his emails and over the phone. I believe this is the fifth new car my husband and I have purchased and this was definitely the best experience we've had, all due to Aaron and his great personality. We would definitely recommend Aaron to any of our friends. Aaron introduced us to Joseph Kinsey and he was also very friendly and helpful. Should we decide purchase another vehicle we will definitely purchase it from the Tony dealership. Best experience EVER in purchasing a new car.

Masouza

May 14, 2013

Everyone was so helpful. Gina went beyond my expectations. She went out of her way to het me the info that I asked. And she followed up with additional info

DavidMireles

May 12, 2013

Ken Smiley made the buying process very easy. His help with the Costco buyers program was very professional and knowledgeable. Ken went out of the way to help facilitate the transfer of the automobile to a neighbor island (Kauai). Furthermore, Jeb Sheppard was very conscientious and helpful. The folks at Tony Hyundai are outstanding and I look forward to telling many of my friends about this great dealer. Mahalo!

kealakr

May 10, 2013

My mother had previously bought a used truck from this dealership. She said Aaron was really helpful in getting her exactly the truck she wanted and with a way lower interest rate she was at before, so she was extremely happy with her purchase. When I told her I was looking for a car she told me to come to this dealership because of her good experience. We went in not knowing exactly what we were looking for but after explaining our situation to John he showed us the perfect car he had in mind. It was at an amazing rate, but it was a new car which I wasn't expecting to get. He did explain to me how easy it would be to build up my credit with this car, and other benefits with this purchase as well. After the test drive I decided that this was the car that I wanted to purchase. After getting my loan approved, I came back to the dealership and Aaron had the car all ready for me when I arrived. He walked me through all the final paper work. He was very friendly and enjoyable to talk to. I then went to talk to Jack in finance, who was also very helpful and personable. Aaron then arranged for me to meet Elmer, one of the service advisors, so I could set up my 90 day service and also so I knew someone in that department as well. I love my new car and everyone who helped me through this process. Everyone I met was very helpful and I am amazed that the first car John showed us would be the car that fit me perfect. Aaron was very helpful in walking me through the set up of my car and was able to answer any questions that I had. I love how personable every one here was, and how amazing the deals at Hyundai are. I love all my warranties, and was amazed that I even got an iPod chord with the car! I absolutely love how everyone walked me step by step through this process, especially since this being my first experience and I really had no idea what I was doing. I also love all the small service details that were provided, like Aaron introducing me to some one in the service department. It made me feel a lot more comfortable and very happy. Thank you for giving me an amazing experience at this dealership and setting me up with an amazing deal for my first car!

DocMann

May 9, 2013

My wife and I were looking for a used car, but Ken showed us we could get a brand new car for the same cost

jerri2225

May 7, 2013

I've had great experiences with the dealership. However, it's the people that have really made the difference for my husband and me. Henry Murillo (sales) and Gina Kaneaiakala (service) are wonderful to work with. They are both very responsive, highly accommodating, quick on follow-up and go the extra mile. They're the ones we ask for when scheduling appointments, have questions, or are looking to upgrade.

nacapuy

May 5, 2013

Yes both Aaron and Mike(Mr Porterville) were very helpful and very patient with me.Although I had just met them,I felt like I've known them for a long time,and Jack too was also very patient with me even when I signed on the wrong line of the paperwork.He just kind-a smiled and said don't worry about it.I'll just have to print it out again and start over.No big deal!!!

mchang65

May 2, 2013

Ken was so nice and friendly. He made the whole buying experience enjoyable. I was able to take a couple of test drives and then with some stress free negotiations. I made my purchase. Thank you to everyone else that helped me that day.

torskeina

May 2, 2013

IT WAS A GREAT EXPERIENCE FOR US. KEN KNEW JUST WHAT WE WAS LOOKING FOR. HE SAID THAT WHAT EVER WE WANTED WE CAN GET. AND WE DID. HE KNEW EVERYTHING ABOUT THE CAR WE PURCHASE. THANK YOU KEN SMILEY.

Diyosie57

May 2, 2013

Henry is very accommodating and really tends to our needs. They really work based on our schedule and benefit. That's why we keep returning to Tony Hyundai for our family's car needs.

rs07

May 1, 2013

Purchasing a new car at Tony Hyundai has been by far the best car buying experience ever. Henry Murillo did an outstanding job in explaining the features of the Elantra GT and demonstrated exceptional customer service in making sure that I was comfortable with the purchase. Everyone was very professional and provided a very friendly atmosphere. They have all exceeded my expectations in terms of customer service. They really go out of their way to make sure that the customer is completely satisfied.

wwprevention

May 1, 2013

It's not often that you find a sales person who not only listens but takes themselves out of the equation and really makes the car buying all about the family or person buying the car. I can't find the words to describe the awesome experience I had working with the staff at Tony Hyundai in Waipio, but more so to describe the fabulous service that I received from Joseph Kinsey. He is very knowledgeable and also patient. He took the time to make sure I was getting what I wanted and at no point did I feel like just a sale to him. If my next vehicle is purchased in Hawaii I will only return to him, and for all my friends thinking about vehicles I have already informed them of his amazingness ") Thanks again Joe!!!Danielle Washington

hanapaa217

May 1, 2013

a good experience, I would have liked a little more for my trade in but overall it was good. Aaron is the best, made a tough experience better.

wsuzawa11

Apr 29, 2013

Buying a brand new Hyundai from Tony Hyundai has been our best car buying experience ever. The staff was friendly, knowledgeable, courteous, honest and just so nice. Not only was it the best car buying experience but it was also very refreshing to shop, not be pressured and receive a honest quote with no games/run around. Not only was the buying process great, John Travis was outstanding, excellent and exceptional in explaining in detail all the features of the car. He is DA MAN!!! I thoroughly enjoyed chatting with GM Allan too as if we were old family friends. Aaron and John Kato were on the ball with timely follow-up calls/emails and very professional interactions. Even the Service Department welcomed us too:-). BTW, my brother owns two Hyundai's and has had only the highest praise for your auto group. And I must convey that all the praise given is most certainly welled deserved!!!Thank you again Tony Hyundai of Waipahu/Waikele!!!!

Kwo

Apr 27, 2013

Super friendly, inviting, feel at home atmosphere. Add that to excellent customer service displayed by everyone that I have come in contact with at Tony Hyundai ESPECIALLY Henry Murillo, I will NEVER need to find another auto dealership again. Tony Hyundai is the epitome of customer service and customer satisfaction.

Makahabill

Apr 27, 2013

I NEVER want to be sold anything, I want to pick and choose for myself... Ken was able to let me do that and I chose the Elantra... Financing is Jack's department and he IS GREAT, a US Veteran looking to help veterans get the BEST deal possible...

alohamaid

Apr 24, 2013

I was TOTALLY PLEASED with the kindness, the patience, and the helpfulness of "Smiley" ...it was such a nice experience, especially since I know nothing about cars and what to look for. He pointed out the neat features that the Hyundai Sonata had, and took the extra time to explain everything to me and show me the parts that he explained. I explained that I didn't want to spend more than XXX amount of $$$ and he helped me to get a very satisfactory price. I think "Smiley" deserves a lot of credit...especially since he is one of the newer ones there. If I know of anyone who needs/wants a new car, I would definetly recommend a Hyundai, and most definetly, "Smiley". Thank you, "Smiley"!!Aloha, Jayne Kurizaki

Tyrone83

Apr 23, 2013

I always approach purchasing a car with a skeptical view and did so when I was going to buy from Tony hyundai. However , I must admit that I was caught off guardI when I met Aaron who greeted me with a hugh smile and an I'll take care of you attitude. Aaron ensured my every concern was addressed and did so in a timely matter. When I purchase my next Hyundai vehicle I pray Aaron still work's there.

RodneyLechwar

Apr 23, 2013

The day prior to even arriving at Tony Honda, my great experience had already started. I was looking for a used, reliable, and inexpensive car for my wife, and found a few prospects online at the Tony Honda website. I filled out the short, simple questionnaire, hoping to receive a reply some time early the next week, since this was Friday evening. Not even five minutes later, the store manager is contacting me by phone, confirming the cars I selected online, are in fact of the types, models and makes, that I am looking for. After obtaining a few more criteria from me, he said that he would have one of his Sales Persons contact me to set up an appointment. It could not have been more than 20 minutes later when I received a second call from Tony Honda, and this time it was my soon to be Sales Person, Mr. Aaron Demello, who was more than willing to listen to the automobiles I was interested in and set me up for an appointment to meet that following day. Upon arriving at Tony Honda on Saturday morning, my wife and I were impressed by the breadth and scope of the inventory of automobiles on the lot, to include new and used vehicles. We got a chance to look around a bit as Aaron was finalizing some issues with a current customer, which gave a chance to look at some of the new Hyundai's on the lot, which we hope to be able to afford later on. Once Aaron was done with his customer, he greeted us warmly and genuinely, and of course asked if we saw anything we liked, which of course we did, but needed to keep our budget in mind, so we naturally gravitated to the used cars, where I asked Aaron about the particular vehicles that I saw online. Unfortunately, my first choice, a Honda Accord, of course, was no longer available, but my second choice, a Toyota Camry was, so off we went on a test drive with no delay! Around the block and out onto the highway, with Aaron being as personable as he could be, and I only saw him grab the 'prayer-handle' above the window once, so all-in-all, I'd say the test drive was a success! When we returned to Tony Honda, Aaron assured me that the sticker price I saw would not be the one I would pay, as it had been advertised at a lower price online, and that was the one he got us. At the last minute as we were sitting at Aaron's desk and looking at the new Hyundai sitting there, the wife and I decided to see what Aaron could do for us to get us into one of those instead! So, when Aaron returned with our approved paperwork for the Camry, we hit him up with our plan to get us into a new Hyundai instead, and so with no hesitation whatsoever, Aaron did up the new paperwork, and to it to financing. Unfortunately, having just arrived on the island, and within a month of being here, we had bought a new house, another car, opened new bank accounts, established new credit (We had been living in Germany for 12 years and had no credit cards, who would have thought that would be a bad thing, right?!) so one, out of our three credit scores was 100 points lower that the other two, and Aaron and the financial department, were unable to offer us a 60 month financing plan on one of the new Hyundai's like we had hoped. But the point being, Aaron went out of his way to accommodate or whimsical thinking that it might be a viable option for us. So, after securing the deal on the Camry, at a higher price than I wanted, and higher payment than a new Hyundai (But what can you do, right?!), we shook on it. Aaron told us to go have some lunch while to the Tony Honda crew washed our new (used) Camry, and gave her an oil change. We returned an hour later and drove off the lot with our new (used) Tony Honda Toyota Camry! Aaron seems to be a god fit a Tony Honda and is very warm and personable, and I hope to bring my kids their to purchase their first cars a couple of years down the road, and fully expect that Aaron will, and should still be there, with the exception that he would now be the one introducing me to another fine Tony Honda Sales Person, in his new capacity of Sales Manager! Will definitely return soon, and not just because my Camry's "Maintenance Required' light is on either!v/rRod Lechwar

JakeCorral

Apr 23, 2013

I was helped by Alex in the Parts dept during my visit to Tony Hyundai. I normally stay away from car dealers due to my dislike of car salesmen but I went anyway. Alex made my visit to the dealer an absolutely great experience and one that I will be sure to tell others about. He went out of his way to find the exact parts I needed for my 2005 Hyundai Elantra and even came outside with me to my vehicle to ensure the parts were correct. Eventhough parts through a dealer tend to cost much more than elsewhere, I went ahead with the purchase because I know that if any issues should pop-up, Alex will follow through and take care of things. This kind of customer service is rare to across these days with the fresh crop of lazy 20-somthings with tatoo's everywhere and the same ignorant mohawked-type spiked hair cut. Alex reminded me that there are still people out there that care about what they do and it shows through his work ethic. I might of only ordered parts through Tony Hyundai, but my experience with Alex in the Parts department was A+ all the way and reminded me that there customer service does still exist, even if in small isolated pockets like a parts counter off of Ka Uka Blvd., but it does exist. Thank you Alex for your attentiveness and follow through! * Tony Hyundai Management: *- People like Alex are truly an asset to your organization and should be recognized for their efforts. If you don't have any type employee recognition or reward system in place, I highly recommend that implement one. Once in place, or if it already exists, Alex should be top of the list. I'm positive that his ethic and character will rub off on others once he is made an example of, and will definitely benefit your group as a whole.Regards,Jake Corral808-778-3451

Pohai68

Apr 21, 2013

I am so blessed and thankful for Ken Smiley. He made my first experience to owning a brand new Sonata very pleasant and reassuring. Words can't express how thankful I am for Aaron DeMello guiding us to Ken and to Ken and his patience, understanding, perseverance, and will to make our dream come true of owning our first family car.

ima808

Apr 21, 2013

All of the people that I dealt with were great. The entire sales process went smoothly. Everyone genuinely has the best interest of the customer in mind. Would recommend to friends and family.

Casper47

Apr 19, 2013

Mr. Keoni Y. Mulder was very professional and answered all my questions and concerns. My first trip to Hyundai service center was very positive thanks to Keoni! Thank you!!

myuruki

Apr 19, 2013

Just want to say that our visit with Tony Hyundai at the Tony Autoplex was exceptional! Our experience with sales associate (Henry Murillo Jr.) was nothing short of excellent. Henry was honest, forthright, and very knowledgable. The Elantra was our second car we bought from Tony Hyundai, and we will definitely come back for our next purchase. Of course, Henry is the reason we will come back. Thank you Henry, YOU DA MAN!!

erobello

Apr 17, 2013

Gina is AWESOME! She always greets me with a smile and is very attentive when it comes to servicing my Hyundai Tucson. Tony Hyundai is very lucky to have Gina as an employee. I definitely return to Tony Hyundai and Gina for my future service needs.

troyfuji

Apr 17, 2013

Gavin and Elmer are always awesome. The techs are super. Allan is the man! This is the only dealership for quality service and attention. To detail.

haroldmachugh

Apr 16, 2013

When buying our new accent, we paid for the Preferred Customer Care Plan which includes Oil Changes and Safety checks. Took the car in for our first service and I was pleasantly surprised by the service. No up sales, no hidden charges, NO BS. The service was done in about 45 minutes and Keoni called me to let me know the car was done. Came in, signed on the line, and walked out. Awesome service.

LScottBrown1

Apr 16, 2013

I like the fact that Elmer is always 100% honest and goes that extra mile. I never feel like I have been taken advantage of.

jowersj

Apr 15, 2013

We are writing to express how we were more than pleased with our experience at Tony Hyundai. From your attendant at the dealership entrance a cordial greeting was given but didnot prepare us for the start to finish exceptional service that awaited us. Our salesperson, now friend Aaron DeMello initial greeting was professional and personable and continued with outstanding customer service that genuinely expressed the Aloha spirit. My wife knew what she wanted and Aaron was very accomadating even when I was getting weary as she began to become pickey about color, body type and added features he would plafully remind me "Happy wife, happy life". Weeks later and he could have not been more right. She's still flying high about her new car and life is great! A great new happy beginning that was facilitated by the exceptional customer service, contact and care given by Aaron at Tony Hyundai and we would recommend this dealership and saleman to anyone looking for a new car.

Itsahme

Apr 13, 2013

My son (Bastian) was looking to purchase his first vehicle. He already had a used vehicle picked out that he had seen on Tony Hyundai website. My husband and I went with him to check it out. We were looking for sales rep Mike Means but unfortunately he was off work at that time. We had talked to Mike a while back but were not ready to purchase a vehicle then. The sales manager introduced us to charming Aaron Demello. We told Aaron what we were looking for and Aaron took us over to the used car section to see if the vehicle was still available and to see what others might be interesting. It was going to storm that day and Aaron was sweet enough to offer an umbrella for me but I declined. Unfortunately the vehicle Bastian had read about was not available so Aaron patiently helped us find possibly something else in the used section. He didn't really see much he was interested in. Bastian had looked at the brand new Hyundai Veloster a few months before, when we met Mike, but he was just looking at that time plus we never thought he could qualify for a "new" vehicle. Aaron sat down with us and did some magic. Lo and behold, my son was able to purchase a beautiful brand new Hyundai Veloster!! We were so pleased with the service from everyone involved in the sale, especially Aaron. A true sweetheart. We will definitely be back for future purchases and will recommend them to everyone! Thank you so much!

Heather_Sales

Apr 3, 2013

My experience at Tony Hyundai exceeded my expectations. The staff were all very friendly, approachable, and informative. My salesman was Ken Smiley. In my opinion, he is definitely one of the best out there. He made sure I purchased a car that I really wanted, and that I did not settle for an "ok car" according to my standards and preferences. From the type of car I wanted to the price I was willing to spend, it all came out to be more than I asked for. I am definitely coming back to Tony Hyundai as well as recommending this dealership and Ken Smiley to my family and friends.

peckwoody

Apr 3, 2013

My car needed an oil change so I called to schedule an appointment that was given to me the next day. Elmer Pasaoa greeted me by my name soon as I pulled up to port. He noticed my car needed a safety check and asked me if I wanted it done. They were fast and friendly about doing their jobs. Elmer is an asset to Tony Hyundai and I will come back to have my car serviced because of employees like him and Keoni Mulder who do their best to please customers . In 50 minutes my car was done and I'm impressed! Mahalo for servicing my car!Don Purpura

DONNAKAUCHI

Apr 3, 2013

Ken Smiley was very friendly and we didn't feel pressured into buying. Allan Capello was also very informative and explained everything in detal. The dealership has a very comfortable atmosphere and it's very clean and neat. It was a very good experience for us. We would definitely recommend others to visit.

kelleyoshiro

Apr 2, 2013

Smiley was professional, kind, straight-forward. I felt he was honest and caring. I appreciated his positive energy. He was also knowledgeable about the product.

michelleDdomingo

Mar 22, 2013

The staff at Tony Hyundai (Waipio) are excellent! They have the most friendliness car staff I have ever encountered. They worked with great enthusiasm, outstanding customer service, and quickness to get me the car I wanted at a great price. A big Mahalo to Ken Smiley and Jack Wolfanger for your excellent service and agility to work efficiently and expediently with a smile on your face.Michelle and Grover :)

kinmore

Mar 19, 2013

Working with Henry was absolutely wonderful! Very helpful and knowledgeable! Thank you Henry so much for making my purchase so easy! I love my new Sonata!

hawaiipanama

Mar 18, 2013

Joe is very professional and cares about his customers. My son and I felt at ease dealing with him. He made the experience enjoyable. Joe walked my son through all of the controls and gave good advice about driving and how to deal with issues concerning the car. He gave us his cell phone and said to call if we had any questions about the car or servicing. I was so impressed that I am actively recruiting customers for Tony Group Hyundai.

Scottewa1

Mar 18, 2013

Ken was just fantastic to work with. We love the car and he was so kind and helpful through the entire process. You should give him a raise! Jack was just great to. He talked with my kids and just showed so much true concern for my family and good will. We had not just a pleasant, but really worthwhile memorable experience buying a car for once. Thank you Ken and Jack and the Tony Group.

Com150

Mar 17, 2013

Service was fast, efficient and friendly, I received a good deal on an almost new car, complete with a new car warranty,low mileage and good gas mileage,.

Karynmidori

Mar 16, 2013

Gavin is my go-to service man. I drive all the way from town just to be serviced by Gavin. Hyundai Waipahu makes you feel like you came home for a visit. Keep up the excellence!

lynnreiko

Mar 12, 2013

John made my car buying experience extremely easy and very enjoyable. I kept bracing myself for the "salesman" pitch or the haggling, but I didn't receive either. From his initial greeting, John was like meeting a long lost family member. He made my husband and I feel very comfortable. He was very knowledgeable and just like my dad, made sure I was being practical when I asking about the options packages! He genuinely seemed to be looking out for MY best interest.In the end, I bought EXACTLY what I needed and wanted in a vehicle. I was sad to say goodbye to my 10 year old mini-van that my son literally grew up in, but John was sweet enough to take a picture of me with my old car (that I traded in) so I could always remember how good it was to me. By the time I drove home, the mini-van was almost forgotten and I was already in love with my new Santa Fe Sport 2.0T! Even thought I live in town, I will continue coming to this location for service because it is a comfortable, clean facility, and everyone there makes you feel like you're part of the family. I am definitely recommending John Travis Jr. and Tony Hyundai Waipahu to all my friends and family!

keonemo

Mar 8, 2013

great experience with the staff that i dealt with. both sales and service were excellent. the sales personnel work with whatever situation you are in and they help you get to where you want to go. also the service at hyundai is top notch. the free shuttle service and friendly driver make it well worth the drive to and from the dealership and work site. service advisors were helpful and up front. dealt with parts one time and they were helpful too. overall tony hyundai is the place to go to buy a car.

MarSh13

Feb 14, 2013

I am very happy with the Elantra. It's a perfect car for me. I am grateful to my salesman for showing me the Hyundai Elantra.

gingerknowles

Feb 14, 2013

The beginning of this year did not start off on a good note due to a car accident. As soon as, I was told my 2007 Hyundai Sonata was totalled I knew exactly where I was going to find a new vehicle. I headed straight to Tony Auto Group, Hyundai, because of the quality of service. When I arrived I was greeted by Michael and Kenneth. Kenneth Smiley was the salesman who diligently help direct me in finding a quality vehicle for me and my children. Mr. Smiley patiently walked me around the lot several times until he showed me an Elantra. I had stressed to Mr. Smiley how I wanted a Hyundai that was fully loaded and would fit into my budget. Mr. Smiley did just that! He made sure I was satisfied with the Elantra which made my experience worthwhile. I'd like to thank Tony Auto Group for putting me in my third Hyundai vehicle from them. Thank you turning a bad situation into a positive experience! Mahalo! G.K.

frenrie

Jan 1, 2013

This was my first experience buying a new car and Henry and Jack couldn't have made the process easier or more enjoyable. They were so wonderful throughout the whole experience. I was especially impressed when they worked to get me an even better interest rate and added some things to the package a couple days AFTER I had already bought the car.

Connie

Jan 1, 2013

This was my first experience buying a new car and Henry and Jack couldn't have made the process easier or more enjoyable. They were so wonderful throughout the whole experience. I was especially impressed when they worked to get me an even better interest rate and added some things to the package a couple days AFTER I had already bought the car.

nahenahegirl

Dec 28, 2012

I was lucky that Ken came in on his day off and assisted me on the purchase of my Sonata. He was very pleasant, informative & made me feel comfortable in making my decision. I would recommend him to my friend and family.

Happy customer

Dec 20, 2012

The service department is well run and organized - I always get friendly and prompt service. They are very professional and try to anticipate potential problems but never over-sell.

autoworld

Dec 18, 2012

Tony Hyundai serves one of the best customer service my team has ever worked with. They are efficient, nice and strives to improve their customer service skills as our company continue to grow. They have the best communication skills. We wouldn't want to work with any other Hyundai Parts department.

gabe correa

Dec 18, 2012

Yasu and parts staff have exceeded expectations in providing us the support we need and as a Body Shop. We always receive "same day" order confirmations, many times within minutes of submitting them. Always on target....Great service!!! And Because of this fine service I reccomended to my son that he should see them about purchasing a new car. My son was extremely happy with the attention he received from Matt Mateo Ensor when he purchased his new Elantra. Thanks again and again....

Asilver808

Dec 14, 2012

Henry Murillo is the best sales person I've ever delt with! Never pushed or forced when I was looking for a used truck. He listen to what I wanted and help me get a very great deal on a used truck. VERY HONEST, friendly and reliable salesman!

BabyTaz

Dec 14, 2012

Brought my car in for service and got nothing but outstanding customer service. All them made sure I was all my questions were answered. Everything went smoothly and with haste. I highly recommend this Dealership to everyone and I will be back for sure.

Auto Body

Dec 14, 2012

Yasu, and the parts department are very passionate and take great pride in providing excellent support and service. We always receive order confirmations with in 24 hours, and parts are always on time and accurate.

Aiea Collision Center

Dec 13, 2012

Yas, is the BEST! He's got a GREAT attitude and ALWAYS helpful. Makes ordering parts easy for us! Mahalo to Yas and the Hyundai parts dept staff! Wishing you all the best in 2013. ?

kilani fender

Dec 13, 2012

Working with Yasu and the parts department staff has been great! Yasu has a positive attitude that makes working with him so easy. Thanks to Yasu and the parts department staff, we can count on them to get us the CORRECT parts delivered on time. Mahalo for the wonderful service you give us here at Kilani Fender!

parts

Dec 13, 2012

Yasu, and the parts department are very passionate and take great pride in providing excellent support and service. We always receive order confirmations with in 24 hours, and parts are always on time and accurate.

brandon.okahara

Dec 13, 2012

Yasu has been servicing Oka's Auto Body for years and we've never been happier. He has an outstanding attitude, works diligently to keep his customers updated on orders, and always takes pride in what he does.

Wally Heirakuji

Dec 2, 2012

I enjoyed their services and facility

Wally4692

Dec 1, 2012

The staff was very professional. Being from a neighbor island they treated me like family. Very helpful, very informed and friendly. I would definetely recommend them. Give them a 10!

rhinot2

Nov 30, 2012

Henry was very helpful and really customer service asset to Hyundai. He made us very comfortable with no pressure sale ...very informative and knowledgeable on information given to us. Tony Hyundai staff made feel like family and took good care of us.

Donald Anderson

Nov 29, 2012

In buying an Elantra for my wife and a Sonata for myself, I always felt the focus was on helping find the car that best met our needs. Everyone was professional, friendly and I never felt that I was being pressured. The staff at Tony Hyundai are knowledgable, well trained and most pleasant to deal with. After buying a car, the service department is like no other I have ever experienced. You are greeted with a smile and everything is done on time. The waiting area is clean and comfortable, has a big TV and vending machines. The bathrooms are spotless and they give you a free car wash when you leave. Now this is a SERVICE department.

Don A,

Nov 29, 2012

In buying an Elantra for my wife and Sonata for myself, I always felt the focus was on helping find the car that best fit our needs.Everyone was professional, friendly and I never felt that I was being pressured. The staff at Tony Hyundai are knowledgable, well trained and most pleasant to deal with. After buying the car the service department is like no other I have ever experienced. You are greeted with a smile and everything is done on time. The waiting area is clean and comfortable, has a big TV and vending machines. The bathrooms are spotless and they give you a free car wash when you leave. Now this is a SERVICE department.

granite00

Nov 14, 2011

We've done business with Tony Group before and once again, we were very satisfied with the professionalism exhibited by everyone in the sshowroom. The sales manager was very kind to us.We really appreciated Ken Hirata's sales approach. He's very professional, informative, patient, he knows his product inside & out and he didn't waste our time.We will refer prospective Hyundai buyers to Ken Hirata without reservation.

arnie

Oct 8, 2011

From the minute I got there I was treated like a human being and given all information openly and transparently. The new salesman, Nick Nand, made the experience even more memorable. I think he has a good career ahead of him. Thank you, Tony Hyundai.

LynnAki

Sep 28, 2011

So I fell in love with the Genesis Coupe ever since it came out and was finally able to purchase a pretty red one! Henry was helpful every step of the way, especially with the financial part, and the whole experience was very comfortable. Henry is very friendly and knowledgeable. Even with the follow up, if I ever have any questions I don't hesitate to give him a call. I've been recommending this place to everyone I know if they talk about buying a car. Thank you!

K Uyehara

Sep 4, 2011

Purchasing a car was a surprisingly pleasant and easy experience at Tony Hyundai. Henry Murillo was friendly and easy to talk to . He was courteous and helpful.

judytovio

Aug 25, 2011

went there looking for a car for my youngest daughter and fell in love with the Genesis Coupe, Henry took the time to show me the vehicle and all the features in the premium package....loved it...Henry was very courteous and helpful.....i ended up trading in my car and purchased the Genesis Coupe.....if Henry is still with Hyundai when i get ready to upgrade my vehicle i will buy a car from him.....my oldest daughter will be looking to purchase a new car soon...i will recommend Henry and Hyundai to her.....Great Customer Service....thank you!!!!!!!!!!!!

cndsam

Aug 8, 2011

Very pleased with the professionalism of these two gentleman. Price was exceptional "out the door" with a very generous trade in. My daughter was ecstatic with the deal at TONY HYUNDAI for a brand new Santa Fe [SE]. I (we) would definitely shop there again in the future. Best part -- no haggling!!! If you do your homework first, you will know that you're getting a good price for a new car.

BluePoppies

Aug 7, 2011

I just bought a new Sonata today, and I was very pleased with service I experienced today! Henry Murillo was my salesperson and he was very patient, thorough, and kind. The other staff are also friendly and welcoming as well. I honestly was just going to get a brochure and a quote, and wasn't expecting to drive out with a new car today, but Henry really worked to get an excellent price for me. Please go to Tony Hyundai and see Henry!

nipeli

Aug 6, 2011

I have purchased my first Santa Fe in 2005 from this dealer, have had all my services there. Throughout the past 6 years, have been treated really well and have been taken care of by the service staff and manager Miles. Because of my wonderful experience I decided purchasing my daughter's first car there, an Accent SE, we were so happy with the service on this transaction and by chance I asked what the trade in value for my 6 year old Santa Fe would be. Wow, they gave me the fair value from the KBB, I was so impressed! They also said that if I was to finance my new car, I would also get a cash back, and guess what? I was blessed with a new Santa Fe. Thank you, LD (sales manager), Allan (General sales manager), Daniel Alvarado Schaffer and Henry Murillo! I must not forget the finances guy, Jack. You were awesome and you can count on us on our next purchases, as well as us referring you! By the way, a company that has such sml rotation on employees and managers, show that this is a good company to work for.

richardcheney

Aug 1, 2011

I knew what car I wanted but it was just not available. I visited the dealership several times and I was always greeted with smiles and I didn't feel like a bother, even though I knew there was not a car. I kept patient and they kept working for me. One day Henry called with good news that a car with my specifications was on the boat and it was mine if I wanted. The deal was so easy and fair and the leasing process was simple, fast and efficient. These people really worked to find my car. And when I went to pick up the car, Henry did an awesome in-service and has always been available for questions. All in all a very pleasant car buying experience and I would highly recommend this dealership. Thanks Tony Hyundai!Richard Cheney

gsumbad11

Jul 30, 2011

I gave the rating I did to Henry and Jeb because I felt as if they really wanted to help me find the car that was right for me. I was indecisive between a couple of cars and not once did I feel Henry or Jeb was frustrated with me. I did not feel any pressure as I did with other dealers, I actually felt very comfortable (Like talking to a friend). I felt the both of them were honest and straight forward. Henry and Jeb were both well informed of the vehicles and I left the lot with the confidence that I bought the right car. I gave the rating I did to Jack because he did whatever he could to help me get the best rate possible. At first Jack appeared unapproachable but as I sat and talked with him, I found he was very friendly and easy to talk to. He had explained everything to me and made sure I understood everything that was going on. I walked out of his office with all smiles. Gladis Sumbad

elantra808

Jul 25, 2011

Hawaii is a small place so it always seems that in order to get a really good deal on a new car, you have to have a friend or relative who works at a dealership. Unfortunately, people like me who don't know anyone at any dealership have go through the typical stressful car buying experience. This is how it's always been until I decided to buy a new Hyundai Elantra and went to Tony Hyundai.I just purchased a new 2012 Elantra from Tony Hyundai. This was my first experience dealing with them and it definitely won't be my last. Henry Murillo is genuinely committed to providing the best service to his customers. He really knows the products he sells and was able to answer all the questions my wife and I had. After a few minutes talking with him and their general manager Alan Capello, I could tell they were really personable people, which made me and my wife feel very comfortable. I can see why he and the other staff there have so many good reviews and repeat customers. Tony Hyundai went out of their way to find and ship in the exact car me and my wife were looking for and we couldn't be happier with it. I was also extremely happy with the price of the Elantra, especially considering it was the #1 selling car in the USA last month and will probably be so again this month. Hyundai as a brand has come a long way in just a few short years. I'm really glad the Tony Group carries the Hyundai brand and it will make my future car buying plans much easier. I will definitely recommend Henry Murillo and Tony Hyundai to my family and friends.

linellg239

Jul 24, 2011

My husband and I enjoyed our car buying experience with Ken Hirata as it was simple and without hassle. Ken was knowledgeable, low key, polite, professional, honest, and most of all, patient with all my questions and concerns. We will unequivocally make referrals to Ken because of his salesmanship.

Howard G. Wagner

Jul 22, 2011

This was our third excellent sales experience with Tony Hyundai's Henry Murillo. We are extremely happy and pleased with all of his efforts. The negoiatitions were smooth and painless. Thank you for your service.

Kristen-Malia

Jul 19, 2011

Henry Murillo really eased me into purchasing a new Hyundai Sonata. He understood my financial situation and I know I got the best car at a great price. He is such a nice guy, I'm telling all my friends and family to go through Tony Hyundai and Henry Murillo when they consider buying a new car. I looked at Nissan's and Honda's but no dealers there made me feel like I could get a car that met my high expectations with my financial situation. Henry was so friendly, understanding, and knowledgeable. Over all, he made it possible for me to drive home in a beautiful car that I never thought I would be able to afford. Thank you so much Henry!

Tim the musician

Jul 4, 2011

Ken and Alan were awesome! No sales pitch, the car sell's itself. Ken is low key and answers the question without beating around the bush. I am enjoying my new Hyundai Santa Fe, GLS with a V6 engine to boot! Thanks for making the deal happen, since I really needed a good, dependable car with lots of space for work and since I have a long hilly drive. I'm counting on the Santa Fe to do the drive but will update it in roughly three to five years? I always buy new since, I cant fix cars. Thanks guys for being there for me and making the transaction run smoothly!

carrinagg

Jul 4, 2011

John assisted us in purchasing a used vehicle today! He was not pushy at all. He was very friendly and answered all of our questions. Overall the entire Hyudai staff was very professional. They made us feel comfortable. We a very happy with our purchase and would recommend friends & family to hyundai.

ropejumpr

May 9, 2011

The minute we walked the Tony Hyundai lot in Waipio, Ken was there to help us find the car we wanted. We didn't have an exact make and model in mind but left there completely satisfied with our choice. Ken was very helpful and answered every question we had. He did not offer that "used car salesman" pitch but rather let us take our time choosing what we wanted no matter how long it took. When we made our final decision, this wonderful salesman had us in and our of there in no time at all. I have never had such a wonderful experience at a car dealership in my life. His no hassle approach and timely manner was a breath of fresh air. We had our two young kids with us and that made us appreciate him even more. We were so satisfied with the professionalism of the sales manager Jack as well. He helped us so much and made sure the rest of our time there was pleasant. Both of these men were so patient with us and kept us well informed. The next time I went into the dealership to finish up some paperwork, Ken was there to greet me as I entered the door and made sure to get me my 2nd key to the car we purchased and an owner's manual as well. I really want to stress how satisfied I am with Ken and can't begin to express how well he took care of us. Kudos to you Ken and we wish you all the best in the future. I would personally ask for hime the next time we purchase a vehicle from this dealer. He is huge asset to the sales team there at Tony Hyundai. He is why I have rated this dealership a 5 on every category.

Imua

Apr 26, 2011

In all the years that we have bought New Automobiles, this experience was the "Best".The Salesperson(s)is what made me buy my Genesis Coupe(Touring), they were both, No Ka Oe. No pressure and it didn't take hours on in to do the paperwork. We arrived at Hyundai around 10:30 - 11 and was done by 4:00 and I was off driving my new ride. In closing, will definitly do business and reccommend Tony Hyundai to family and friends.Mahalo A Nui Loa,Mrs.L.T. Brumbaugh

djhawaii5

Apr 15, 2011

I was a little stressed out thinking about the whole process of purchasing a new car. I visited a couple of other dealerships before going to Tony Hyundai and my concerns were proven true. The sales people who assisted us were very pushy and more concerned about how much money I could pay a month or what kind of job I had. I did not even check the car out or test drive it and they were already talking to me like I decided to buy the car. I left those dealerships feeling more stressed and concerned about this whole car shopping process. About a week later I went to Tony Hyundai with the hope of a more pleasant experience. Larry Morgan, our sales rep, approached us and asked what kind of car we were interested in. I showed him the car we liked and he described the different features and answered all the questions we had. He then directed us to another car with more of the features I wanted. He then took us on a test drive and we generally talked about the car features and other small talk. Not once during this checking out of the car or test driving phase did Larry ask me how much I could pay a month or how much of a down payment I could make. He didn't give us a sad story about how he needed to make a sale or how other customers were interested in the same car, there was ABSOLUTELY NO HARD SELL, NO PRESSURE. Larry gave us the space and time to discuss in private our next course of action. Only after we decided to make an offer, did the subject of money and job come up. I made a fair offer for the car and I actually received a counter-offer that was about a $100 less. I had to asked Larry several times if the counter-offer was correct. Larry repeatedly answered yes. I briefly discussed with my girlfriend and took their counter offer and the rest is history.PS Larry even picked us up the next day at home to bring us back to the dealership to pickup our new car. I would wholeheartedly recommend Tony Hyundai and Larry Morgan in particular to all prospective new car buyers. My girlfriend and I truly enjoyed our car shopping experience and our time spent with Larry Morgan.Thank you Tony Hyundai and Larry Morgan!David & Maribel

jlwall77

Feb 15, 2011

My husband and I went to Tony Hyundai in need of a new car. We had checked out the 2011 Elantra online and wanted to take a drive. Even though the Elantra was basically sold out, they immediately found the one they had left and let us take a drive. Knowledge of the car was outstanding. Mike taught us about all the features! Upon returning to the dealership, he was able to help locate Elantra's that were either at a partner dealer or on their way to the island. We chose one from another dealer. After we comleted all the necessary paperwork, Mike went to the other location and picked up the car for u and made sure it was sparkling inside the showroom the next day! The paperwork process was smooth and Tony Hyundai gave us a great deal! My husband and I are both thrilled with our new indigo blue pearl Elantra, and I am certain that Mike and Tony Hyundai will take good care of us when we return for service in the future. We had a great experience purchasing our very first new car!!

ghakkert

Feb 6, 2011

Henry Murillo has done a great job, so far, with the purchase of our new car.He is honest and has a wonderful personality. I remember when buying a new car used to be a big hassle. Not at Tont Hyundai if you can deal with Henry. Big mahalo to all at h