Used Cars for Sale at Torre Nissan in La Quinta, CA

MsKathyK

Apr 8, 2016

Percy went way above to help me with buying my car. Everyone in this dealership was helpful, friendly, and very professional.

joe H mendez

Mar 29, 2016

Alexander Hernandez/Charley Becerras,provided me with good information,about my new purchase thank guys.

Coco

Mar 23, 2016

Friendly and excellent service . I would never go anywhere other than Torre Nissan for service.

Hector Rochin

Mar 1, 2016

I'm so happy to get a Nissan Altima, is a great an excellent car.The service an attention from Torre Nissan is excellent. Thanks

CEM

Feb 6, 2016

Turned a month of hell into a seamless and enjoyable remedy to the situation.

Denean Laitinen

Jan 15, 2016

everyone was very helpful and nice. made us feel very special.

Irenefwp

Jan 2, 2016

Nissan offers a positive atmosphere & confidence in maintenance.

Rebecca Torresdal

Dec 31, 2015

Great experience! Thank you Eric Steele for a great deal and excellent representation! We are very pleased with the service and the hard work you out in to find our Armada:)

Adam Gelman

Dec 8, 2015

All staff, from salesperson to sales manager to rent-a-car to finance, made a stress filled experience ( buying a car) feel manageable and even comfortable. That's the reason I came back and bought a second car at Torre this year.

Tammie Monroy

Nov 2, 2015

Santiago Gomez friendly disposition was the reason I purchased an Altima. .

Sue DiPaola

Oct 16, 2015

It was personal, enjoyable, pleasant and most of all, stress-free. I have never had an i'd like to say thatexperience purchasing or leasing an auto that was this personal and stress-free. Raul Torre is a fantastic person to work with. Same goes for the gentleman who completed the financial part of it. These guys were great.

Sarah Annette Johnson

Oct 11, 2015

Eric Steele, Adolfo De La Rosa and Scott Bradshaw worked together to get a car I have wanted since I saw the Altima back in 1984. This car is truly my dream come true. We told Eric how much we could pay down and the low monthly payments we could afford. The team got together and found Larry and I the car that fit our budget and it is now ours. 2011 Nissan ALTIMA! Not only that but we now have the 6 year bumper to bumper warranty. Eric brought the car to the front and said come look at what we found for you... we had previously only looked at a sentra. I walked outside and there was the Altima and the team knew we could afford it. Isn't that amazing? Thank you Torre Nissan in La Quinta!

lqjohnson

Oct 10, 2015

Thanks to Eric Steele, Scott Bradshaw and Adolfo De La Rosa I have the car I fell in love with back in 1984. We told Eric our down payment and the 1996 Saturn for trade in; then our low monthly payments we could afford. I thought it would have to be some cheap car but I was wrong. Eric had a car brought out front and said come look at what we can do for you. It was The 2011 Nissan Altima. This beauty has all the bells and whistles. We were even able to get the 6 year bumper to bumper warrenty. All at the payment we can afford. I still can't believe this. Thank you Torre Nissan for sticking with us and finding my dream car! I am putting this at new car because it is to me.

Matilde Robles

Sep 29, 2015

Since I first visited Torre Nissan last summer my family and I have been treated with the utmost respect and consideration. Miguel Murguia has especially been the most helpful and has taken great care of my family and I.

Michael Aaron Torres

Sep 8, 2015

Very Honest and Up front about buying and the financing available to me.

arnulfo Franco

Aug 20, 2015

General manager and staff outstanding. Excellent customer Service! .

a franco

Aug 11, 2015

Outstanding customer service by the salesperson, financial and the general manager Mr. Maldonado. He took the time to talk to us and make us feel very comfortable and valued.

Joshua Dok

Jul 30, 2015

All staff that I came in to contact with were very welcoming and helpful. Raul in particular, was very attentive to answering any possible questions I had regarding the purchase of my new 2015 Nissan Altima. To say the least, I'm very satisfied with my experience at Torre Nissan and from the great customer service I received from Raul.

Michelle Rodarte

Jul 10, 2015

Miguel is awesome! He really cared about what I needed and worked hard to make it happen!

ita Br

Jun 19, 2015

Very helpfull and explative sales person! The test drive very useful

Henry Penix

Jun 5, 2015

A good experience. Honesty, work done in a timely manner, comfortable surroundings. Personnel was engaging, forthwrightness. Couldn't be better

Ricardo Gonzales

May 28, 2015

Torre Nissan was great! The staff there from sales man to managers were so attentive and friendly. Couldn't have been better.

Jazmin Campas

May 27, 2015

The staff was very helpful throughout the whole process. I could tell they were willing to help me make the best purchase I could and did all they could so that I would be happy with my decision.

Ta-Tanisha Blount

May 26, 2015

Everything went smoothly. Jose was very patient with us. Sid gave us a great deal. Thank you

William Cortez

May 20, 2015

Eric was really profesional in his dealings and provided great customer service

Julio Delval

Apr 17, 2015

Mark was very professional and polite, because of him is why I even go to Torre Nissan. He is a great asset to the company

arnulfo Franco

Apr 14, 2015

General manager Mr Marce Maldonado made the new car purchase experience so wonderful. Most pleasant buying experience ever. The whole team at Torre Nissan is wonderful professional and caring. Thank you Mr Maldonado. Will definitely recommend everyone. 10+++++++.

Joel Sr Caastillo

Apr 8, 2015

Great service on all my vehicles no matter what make or model it is...Juan Castillo always providing exceptional service.

Salena Colorado

Apr 2, 2015

It was excellent! Juan Castillo was great and very professional .............

Ann Dyke

Mar 31, 2015

Was told by phone I did not need an appointment for my oil and filter change but had to wait over an hour. My service manager Mark Belmonte was very helpful and explained the costly repairs I would need soon.

Gayle Perkins

Mar 23, 2015

Service is always excellent! Everyone is always very helpful. ..........

PAMELA ROBERTS

Mar 12, 2015

I purchased a 370Z in January and the "check tire pressure" light has been coming on frequently since July. I am not happy with this. Service staff was accommodating.

Ronald Passalacqua

Dec 17, 2014

My first contact with Torre Nissan was via the internet, with Carlos Carrillo, the internet sales manager. From the moment I met Carlos on the lot, I felt comfortable. Througout the negotiation process with Carlos and Sid, the Sales Manager, I was treated with patience, professionalism, and fairness. Never once did I feel pressured, played with, or scammed.

Collette Blasi

Dec 11, 2014

I arrived at my appointment time, left my car, returned after getting a call from Juan, paid my bill and left. I arrived 10 minutes before 7am...by 7 there were 4 cars in line

Ramon Cabrera

Dec 9, 2014

I came in just to have my check engine light looked at. My wife came in later to get her oil and filter changed. The lady that helped us was very friendly and took care of us. I normally deal with Juan but he wasn't working when I came in. I don't remember the service advisor's name but she was great in making sure everything was taken care of.

Kelly Bishop

Dec 3, 2014

I was struggling of where to buy a new vehicle that would work with me on price and have great service. After hearing several positive reviews of Torre Nissan, I decided to visit. I had done my research and knew exactly what I wanted. They had the vehicle I wanted and worked with me to get my financing and price to where I felt comfortable. Everyone was extremely helpful, especially Eric and Sid. They didn't just want to sell a car, but gain a customer. I am overjoyed with my new Rogue and the service at Torre Nissan. I highly recommend them!

Rosalie Ramirez

Dec 2, 2014

Mario did his best to ensure that we walked out pleased. .

Braulia Aceves Badena

Dec 1, 2014

I honestly thought I was going to be a all day event, but I was out in 2 hours done with the transaction was so fast I couldn't believe it.

Dan Myers

Nov 27, 2014

Pleasant personnel, service performed in time promised. .

Ramon Cabrera

Nov 24, 2014

Once again Juan Castillo delivers excellent customer service. He's always friendly and makes sure that everything is done in a timely manner. He's the only service advisor I deal with. I appreciate everything he does for me to make sure I'm taken care of. Thanks again Juan!

DOROTHY CORDOVA

Nov 19, 2014

I have purchased four Nissan vehicles over the years, three from Torre Nissan in La Quinta.

Chelsi Bishop

Nov 14, 2014

Every time I come to Torre Nissan to get my car serviced, it is always great. The staff inside always offers drinks, and I always love having Mark in particular service my car. He is very friendly, keeps me informed, and is very on top of everything.

Paulina Rodriguez

Nov 7, 2014

Great customer service, and excellent car service. .

Alma Madueno

Nov 3, 2014

It was good, the service department was very helpful and friendly. .

david blumstein

Oct 30, 2014

Dean Coco, my service adviso did a great job of having my car up and running.

DON RILEY

Oct 27, 2014

I had been called back for a part replacement. the work was completed, on time, as scheduled by your service advisor, Mark.

Omar Romero

Oct 20, 2014

The staff was very friendly and informative as to what was going on with my car.

andrew radler

Oct 15, 2014

It was excellent. The service advisor was great!! He really took good care of me and got me in and out.

JANE PATCHETT

Sep 30, 2014

Sales Person AND FINANCE MANAGER WERE UPFRONT AND HONEST WITH THEIR PRESENTATIONS. I FELT COMFORTABLE WITH THEM.

Alvaro Luna

Jul 17, 2014

I am 100% satisfied with Torre Nissan for the 2nd time. This is my 2nd purchase from them in the last two years. I refer all my Friends and Family to them. The General Manager Marcelino Maldonado and his Sales Team make it easy and fun while buying a car their. They always go the extra step for me and there Salesman are never pushy. There numbers are always upfront and they always have a wide range of vehicle selection for every budget. I will continue to by all my family vehicles at Torre Nissan. Thank you Torre Nissan. Sincerely, Alvaro Luna

BPeterson

Jul 4, 2014

Service staff very helpful. Had truck ready as promised. Gave us a free VIP wash. Offered us cold drinks on a very hot day.

J Capps

Jul 3, 2014

Smoothest car buying to date. I tried out the Consumer Reports "Build & Buy Car Buying Service". The price from Consumer Reports was the price the dealer gave me. We were both happy.

L.Garcia,

Jun 18, 2014

Eric Steele, very patience sale man, I didn't feel pressure on purchasing the vehicle on my own.

Pru

Jun 7, 2014

All the staffs were very helpful and the accommodation was great

sal

Jun 3, 2014

Torre had excellent customer service they took care of us from start to finish.

Yut

May 14, 2014

Staff aware of incoming clients, complementary carwash and having my car done on time

Thomas Mills

Apr 25, 2014

We are very pleased with the experience at Torre Nissan. Our sales rep. Miguel was very helpful, no pressure and friendly. Sid was helpful also and a pleasure to deal with.

Ken Hickson

Apr 23, 2014

Internet manager accused me of lying about prices I had found within a 100 mile radius of Palm Desert.

Fabby

Apr 23, 2014

I'm very Happy with Torre Nissan ,It is my 1st, purchase, (2014, Sentra) , very friendly, reliable, helping people, . JOSE HERRERA, was very professional, caring, and made me feel non pressed to buy ,. He explained everything and helped me get my new car .I am defently referring everyone to Torre nissan. They are Honest, friendly, customer orientated , staff.

Fabiola Mandujano

Apr 22, 2014

It was very pleasant and great, they made me feel very comfortable it's my first time buying a vehicle and they help me get exactly what I wanted and more ...I felt like I was right at home and the service attention is beyond great. I'm sure once my daughter is of age she will be purchasing at Torre Nissan of La Quinta too.its for sure the only dealership I'll ever be making business with.

MIGUEL SANCHEZ

Apr 21, 2014

I HAD AGREAT EXPERIENCE THE SALES REP WAS VERY HELPFUL

FabiolaMandujano

Apr 19, 2014

TORRE NISSAN, was my 1st ever purchased new vehicle and not knowing anything about my credit score or if I could ever purchase a car I was pleasantly surprised to know I could not only get a car but buy a brand new 2014, Sentra ...They made me feel like I was with family and very comfortable and looked out for ..they definitely left me with the best impression and satisfaction .I will never switch to another dealer . The day after I purchased my vehicle a enterprise vehicle dented my brand new car but it was quickly and perfectly fixed in less than 3 weeks by the professional services department it's like it's not even there. The team goes above and beyond in service to where I can leave my car for service and they shuttle me to and from work. It's a fast friendly reliable honest professional team. When my daughter is old enough she will be getting her vehicle at Nissan . It's become part of the family and I am very thankful I found them so if you are purchasing a vehicle looking for new car and never have been to dealership Torre will leave you satisfied and driving out with the car you want, need and deserve. They are definitely Honest, friendly, and will work with you and for you so get a great car. I cannot emphasize enough how comfortable and good the whole experience was . They are amazing. Thanks for everything .Torre Nissan.

Teresa Miller

Apr 18, 2014

Very good . we still own our nissan and would love to buy another one, if we could qualify for financing.

Ally Diaz

Apr 15, 2014

Eric Steele was such a pleasure to work with. On my visit to Torre, I didn't exactly have plans of purchasing a car that day but he made everything extremely easy for me that sold me. He was very straight to the point which I loved. I didn't feel haggled or pressured in any way. I absolutely love my Nissan Sentra and am so glad to have had such great service! I will definitely recommend him to friends and family.

KD

Mar 5, 2014

I drove all the way from Chula Vista because I have heard such fantastic things about Torre Nissan La Quinta. My sales man's name was Eric Steele. He went above and beyond for my family and I. I went in the night before gave him all my info and left came in the next day at 1pm and was out before 3pm.

Lori

Feb 28, 2014

I was in and out in less then 2 hours with a new car.Very fast service and everyone was so nice.From now on I will be buying all my cars through Torre!!

carjack

Feb 22, 2014

awesome truck and the most bang for your buck. nice and helpful staff quick and also knowledgeable and explanitory about all the paperwork so you understand what going on when your signing it.

Bedolla19

Jan 21, 2014

Our sales rep. was Carlos, my son showed him the car he wanted and Carlos did everything to assure that my son got what he wanted. We were out of there before we knew it with the car he wanted. I would definitely recommend him to friends and family. A very happy customer.

LC

Dec 5, 2013

My local Nissan dealer is 2 minutes up the street but instead I drove almost 7 hours just for my new vehicle! We had a great salesman. He listened to what we wanted, showed us several vehicles and worked very patiently with us and got us exactly what we wanted. I felt like i was just talking to family instead of sales and financing teams. This is my second vehicle purchased at Torre Nissan and it definitely will not be my last!

Sport mom

Nov 22, 2013

The sales rep Sonya was very helpful she help me find what I wanted. Torre Nissan helped me get my new Nissan Rogue which I am enjoying very much!!!! They worked with what I had and maid it all possible. Thank You so very much. I would definitely recommend to all my friends and family!!!!!

Mariah Beatty

Oct 25, 2013

This is our second purchase from Torre Nissan and we choose to keep coming back because the customer service is OUTSTANDING! Our sales rep Eric knew exactly what we wanted, he worked with managment to make sure we got into the car of our dreams at a price we were more than comfortable with. Eric was very thorough, patient, kind and professional. I keep bragging about how easy buying a car was to friends and family.

Auntie D.

Oct 19, 2013

I thought , "how that's possible to critic a car would effect friends, family and even stranger's on the street when they ask me, "how do you like your car," and I begin telling them all Great features and safety my Torre Nissan offers. So in other words criticing this car is a grand piece of Art. Maybe that's really the reasons I bought my Nissan, it's not only about criticing a car It's criticing the artistically beautiful design. Thanks Torre Nissan

geturbanized

Jul 19, 2013

Give Torre Nissan a chance to treat you right, I did and they did great by me. I recommend anyone looking for a new or used Nissan to purchase from Torre Nissan!!

KandyKane77

Jul 12, 2013

New service manager, Julio, is excellent. He makes every effort to see that things are repaired properly and in a timely manner. He also returns calls very promptly.

carlos_pro4x

May 2, 2013

Great experience and knowledgeable staff. Definitely will recommend this dealership to all in need of a good deal. Large and varied selection was a plus for me.

saraam

Apr 30, 2013

Overall, i had a great experienced here in Torre Nissan. The staff was very helpful and were pleased to answer any of my worries. The whole process was done in such an efficient and quick manner that made me feel more reliable towards them. They didn't hesitate to try to incorporate each and every one of my "wants" and worked with me until they proposed a very good deal for me. On the other hand, I had gone to Palm Springs Nissan at first but was disappointed after not being properly helped by their staff. It was the total opposite from Torre Nissan. I definately reccomend for my friends and family to come and purchase a vehicle at Torre Nissan

Rediva

Apr 30, 2013

I was highly impressed with the degree of professionalism that I experienced when I visited Torre Nissan. I have now found an automotive dealership in which I can have my vehicle serviced with full confidence! The Parts & Service Director went above and beyond to accommodate my needs. I am embarrassed to admit that I do not recall his name. I will most certainly be returning to Torre Nissan as I have now found my "automotive home". Thanks Torre!!

Jruizrios

Apr 30, 2013

I was very pleased with my purchase of my Nissan Altima 2013 thanks to Jorge Aceves and Jose keep up the good work guys thanks

JAVIERMAGANA

Apr 29, 2013

Had a great experience while purchasing our used car at Torre Nissan, polite, professional employees totally recommend it. Worked with us until they got us the deal we were waiting for.....

darlamduvall

Apr 28, 2013

I DREAD the car buying experience for many reasons!! I usually don't even care which car it is that we have selected as much as I care about the experience! I have to say that in my 20 years of car buying experience, this was by far the MOST pleasant, professional, informative and of the highest quality experience I have EVER had!!! Every single person that we dealt with in that dealership, was so kind and very knowledgeable about their job and knew how to make my car buying experience the best. I have to say I felt like I was their favorite customer by the way we were treated, well I have a hunch this is how they treat everyone!! My two favorite parts of this experience besides my new Pathfinder of course are how much I trust Torre Nissan from the deal that was made to all the future services and promises made. My second favorite part, came from Eric Steele, he spent 21/2 hours with me the day I came to pick up my car. It was so high tech and amazing inside I hadn't a clue how to manipulate any of the buttons let alone their function, it was like I was driving a giant new computer. Eric sat in the car with me for over two hours and explained EVERY little button and dial and was able to answer all my detailed questions. I was so excited when I drove off and totally knew exactly how every bell and whistle worked in that car. I have a lot of friends who are getting ready to buy... I am doing EVERYTHING in my power to get them to go to Torre Nissan, the quality of the cars and service and the professionalism is off the charts in my book. Cars are very big purchases and I have had buyers remorse to many times due to a deal that could have been better. My husband and I went in there and told them what we were looking for and how much we wanted to spend and within a day we had that and MORE!!I know that when my lease is up on my Pathfinder I will not be excited to drive in there and do another deal and drive off with another Nissan with a giant smile on my face knowing that I trust every aspect of the car buying experience!I really want to thank Dave Gerlach the General Manager for all of his hard work in getting us in the car we wanted, I run into him a lot and the first thing he ALWAYS asks me is "how's the Pathfinder", I LOVE that because I know that if there was even the slightest thing wrong he would be on top of it in a flash!! Torre Nissan, HATS OFF TO YOU, for FIANLLY making my car buying experience and absolute "10" and beyond... See you in 3 years!!xoxoDarla Duvall

D35

Apr 27, 2013

Torre made purchasing my first car a seamless experience; clearly answered all questions, helpful and personable. Definitely recommend for anyone looking around! My car is still exciting to me every time I drive it. Could not be happier!

dasco503

Apr 26, 2013

this was the easiest,smoothest,transaction ive ever done. The guys made it pain free and alot of fun. I love my new maxima!! thanks for the great service and a great deal!!!

Desert350Z

Apr 26, 2013

In 2007 I purchased a brand new Nissan 2007 350 Z Touring Coupe from Torre Nissan. The car was delivered to me when promised. I used the no haggle Costco Auto buying program.Over the past six years of owning my 350 Z, I have been most impressed with the Allen Elsken in the Service Dept. when taking my car to Torre for service on my car. He has always been extremely professional, helpful and knowledgeable. My car is always returned to me impeccably clean and in a timely manner. I know, I can trust Mr. Elsken to take charge of the service on my Z. I am very particular about who works on my cars and who I can rely on to take care with it, as I do. Mr. Elsken is consistent with good service. I can rely on him to advise me of proper service to keep my car in tip top shape. Torre Nissan has always taken care to be sure everything is satisfactory after service. I really like the Nissan One to One program. I like the periodic emails alerting me to savings or specials for oil changes and other service specials.Torre Nissan has a new upgraded facility which has a comfortable waiting area. There is even a window where you can clearly view the mechanics servicing your car. I would recommend Torre Nissan to anyone interested in buying or getting service on a Nissan.

Camncody

Apr 25, 2013

I gave My service experience a perfect rating because my experience was flawless! I was very impressed with the friendliness as soon as I stepped out of my car. I was immediately greeted and my service was started. I was offered transportation to a destination while I waited or offered seating in the new lounge. My service was completed quickly which I appreciate As my time is important. Thanks for a great customer service experience! I will be back!

fattpapi

Mar 19, 2013

I purchased a new nissan cube from torre nissan in january of 2013 (that was my first big mistake).to make a very long story short DON'T WASTE YOUR HARD EARNED MONEY ON THIS DEALER GO TO A PROFESSIONAL NISSAN DEALER THAT CARES ABOUT THE CUSTOMERS.i have filed a complaint with the bbb

SamaraJenkins

Mar 9, 2013

This is by far the worst experience I have ever had. I have always taken my car to the dealer for repairs and services but I have never experienced the poor service I was given at Torre Nissan. Harland P Edmonds (Parker) was my service advisor. My car was shaking and having trouble going up hills. A problem usually related to SPARK PLUGS. After performing a 27 point inspection he asked me to authorize them to INSPECT MY ENGINE ($625 Cost). He informed me that it was necessary because there was a PO300 misfire code. I called him back after I researched the code and I asked if they had checked my SPARK PLUGS and he said "YES THEY ARE FINE SO WE NEED TO INSPECT YOUR ENGINE TO SEE WHAT IS WRONG." I hesitantly agreed. Only to be called today and told that "MY ENGINE COMPRESSION IS LOW BUT IF I REPLACE MY SPARK PLUGS THAT MIGHT HELP". He also quoted me around $10,000 to REPLACE MY ENGINE then says I would just be BETTER OFF BUYING A NEW CAR! Informed the service manager (Jessica or Jennifer) that is what I asked him to do before I authorized the $625 engine inspection. When I brought up issue to having to pay for the unnecessary engine inspection since it was SPARK PLUGS like I had originally requested, he LIED and said he never told me that he checked the spark plugs. He said he couldn't have checked the spark plugs without them inspecting the engine. Um, you don't need to inspect my engine to check or change my spark plugs. Nobody does!I had the tech who worked on the car come out to explain what happened and he confirmed that the plugs that needed to be replaced were in front and an engine inspection would not have to be done to see that. Buyer said He wanted to inspect the engine cause my compression is low. If I had been told that I really would have authorized the inspection... My compression is low cause my car has 130k miles on it... That's what happens! But because I had authorized the inspection of the engine (although the authorization was given after I was lied to about the spark plugs) I paid $700+ for replacing spark plugs which cost $77. The director and the manager of the service stood by the liar, Parker and would not adjust my bill! TOTAL RIP OFF!!!Keyes Nissan in Woodland Hills is the best in service. They are who I have always trusted and now Only trust with my repairs. They inspected my car and proved that all I needed was the spark plugs changed and you don't need to go into the engine to check them or replace them you just have to lift the manifold off.

sidney2

Dec 27, 2012

My Nissan Titan broke down on the first day of my month long driving vacation. Auto Club towed it to nearest dealer and me to nearest hotel (they were absolutely fantastic). It took two hours for the dealership to tell me the engine was gone. I never really got exact details, just that it would be extremely expensive to fix. The truck had just over 100,000 miles. They immediately started "selling" me a new truck. I was alone, 6 hours from home, carrying my small dog, sitting outside in over 100 degree temps, destroyed because my trip that I had been saving for over a year looks like it will be over, and the first salesman suggests that I break the law to get out of this problem. I had gap insurance on the broken truck so he suggested that I either arrange to get it "stolen" or that I stop paying on it so that it would go to repo. I was shocked. I should have walked out. The problem was that I had no transportation to get to another dealer - can't exactly use auto club as a taxi service. The manager took over at that point. Apologized, sort of, for the illegal suggestions but I got the feeling he was just disappointed that I was upset at the suggestions, not that they had been made. The pressure sale was amazing. He just kept telling me I was sort of stupid for not just buying the new truck. He went on about how noble they were being by "helping" me with my problem. By this point it was the middle of the afternoon, I'd been there since the morning. I was tired and hungry. I told them I would be back the next day with a desicion. I will say they were very nice in taking me back to my hotel and stopping to let me pick up dinner at a fast food place. They picked me up the next morning. So I bought the new truck. They refused to install my stero (they put it in a box and dumped it in the back seat). Once I signed the paperwork, they washed their hands of me. I called three days later to have the records of the repairs for my broken truck sent to my home. The lady that I spoke to acted like I was bothering her and I never recieved them (I called three times with the same result). I also never recieved licence plates. After 6 months, I called and was told they had nothing to do with it. The truck was registered in my name and it was none of their buisness anymore. The woman I spoke to just said it must have been a problem with my mailbox. She was unfriendly and annoyed with my questions. I am writing this review after my last call to figure out the licence plate issue. All this happned in June of 2012. I understand that my situation was not normal. However, the pressure, the extreme suggestions, and the lack of empathy were amazing. They saw an easy mark and they took it. The only thing that I will grant them is that it was absolutely my fault for presenting them with an easy mark. Lesson learned the hard way.

Cameraqueen

Nov 23, 2012

One of the worst dealers I have ever seen we just bought 3 new vehicle and all 3 of them are always at the dealership with problems I though we bought brand new vehicles but I guess we are paying to drive rentals around and this dealer doesn't want to help us they just wanna wash there hands and do nothing

jjuarez6142

May 26, 2012

The service department is very unprofesional. Have taken two different vehicles in for service. Not satisfied both times, took them all day to finish break pads and second time it took them all day for a recall item. Very dirty work, they left the windows down while there was a wind storm. Truck was full of dirt inside. Both times Allen has been the auto tech in charge.

SCFNFAMILY

Apr 1, 2011

TORRE NISSAN IS THE BEST DEALER I HAVE EVER DALT WITH, [ I HAVE BOUGHT LOTS OF NEW CARS ] THE PEOPLE AT THIS DEALERSHIP FANSTIC, ED, ADAM, JESSE, TOOK VERY GOOD CARE OF US. THE CAR WE BOUGHT IS A 370 Z SILVER TOURING AUTO W. NAVIE, WE LOVE IT. I WILL RECOMED YOU DEALERSHIP TO ALL MY FRENDS. THANK YOU NISSAN.

tennisgal

Oct 16, 2010

Ladies, looking to purchase a car, go to Torre Nissan where their Team of professionals are helpful, not pushy,return calls, follow through, great customer service-NO PRESSURE. I worked with Bob Waagner. He was honest and direct. The whole transaction went very smoothly and within 2 hours, I drove my new Juke home. He handled and directed the process personally, none of that being passed from person to person. Everyone I came into contact with by phone or in person was very courteous.What I took away from this purchase was that Torre Nissan is in the business of making relationships as well as selling cars. They recognize the value of integrity and customer service. These are rare qualities in a car dealership!As for the car, the Juke, it has exceeded my expections. It is fun to drive,comfortable, solid, responsive and striking in appearance.

mrmroscoe

Oct 10, 2010

Bob provided me with excellent service from the initial contact through the completion of the sale. I thought I knew exactly what I wanted, however I was unfami liar with all the opitions available. Bob carefully reviewed all of my options which helped me to select the best car for me. Torre Nissan didn't have the exact Cube I wanted but Bob made a couple of phone calls and found the exact Cube I wanted and had it delivered within a few hours to Torre Nissan. When I came back to Torre 5 hours later, my new car was clean and full of gas waiting for me. I was afraid I would not receive a fair trade in for my Versa but I was wrong: Torre gave me a fair price for my trade in as I had already checked it out through Edmunds.com prior to my purchase. I was able to qualify for excellent financing on the Cube, received a good price, along with a fair trade in amount which together brought my monthly payment lower than I had been paying on the Versa by about 20%.I would definitely recommend Bob Waagner at Torre Nissan to any friend or family member in the market for a new car. This is my 9th Nissan and when I am ready for number 10, I will call Bob Waagner at Torre Nissan

maj3stic

Oct 1, 2010

I purchased both of my vehicles at Torre Nissan and have them serviced at this dealership every three months. I have consistently received outstanding service from the staff and appreciate the friendly atmosphere. The dealership went out of their way to locate the Altima of my dreams back in 08. This dedication to their clientele will keep me returning for years as I will continue to have my vehicles serviced here and refer all of my friends and family for purchases.

carla80

Sep 20, 2010

I had been looking to lease a car for a while but after hearing the horror stories from some people's car-shopping experiences, I wasn't looking forward to going into a dealership. So I began to do some research online and requested information on a Maxima. Bob immediately contacted me after my online inquiry and found one for me right away for the price and color I wanted; he followed up throughly and promptly at every step. When my boyfriend and I went in to the dealership, Bob was unavailable but he'd told me that Dan would help us. I was told I didn't qualify for the Maxima (not enough credit, etc.) but Dan took the time to answer our questions and said I did qualify for an Altima. Well, we went out to look at them and found one I loved, test drove it and done! We came back in, talked numbers and told Dan what I was willing to pay, mileage I wanted, etc. He was pretty straightforward on what could or could not be done, at no point did I feel pressured. He said he'd give me a call back the next morning as soon as he heard from the finance company- I actually got the call 2 hours later telling me that I was approved! I went back the next day a bit nervous and expecting changes to the price, etc. (we had only talked but no assurances were made) but no, everything was just as we had agreed! When it was time to sign, everything was throughly explained and then I found out I could get the maintenance package at no extra cost! I was one very happy woman when I left that dealership and felt very comfortable with what I got. I will definitely be back when it's time to get my next car and I will recommend them to anyone looking for a new car!

randyjay48

Sep 14, 2010

I did most of the research and shopping for my new vehicle on-line. I selected the type of vehicle I wanted and selected Torre Nissan to assist me to arrange a lease. Mr Updyke contacted me by telephone on a Sunday and began working on locating me exactly the color and equipment I wanted. He did not try to persuade to get something he already had on the lot and began a search for my truck. He located the truck, arranged to have it brought to his dealership very quickly. He called me when he had the truck and gave me the terms, reviewed the color and equipment with me. When I met him at the dealership, everything was ready. The vehicle had been washed and the gas tank was full. The terms and conditions of the lease were all as he had earlier explained. I usually hate the process of buying or leasing a vehicle, but this experience was professional and hassle-free. I love my new truck. I can certainly recommend Torre Nissan.

OR6940

Aug 17, 2010

Highly impressed with Torre Nissan. I drove 80 miles to buy my car at Torre because of Bob Waagner. He offered the best price and was very friendly. He made car buying a fun esperience. Bob went above and beyond to get me the exact car I wanted. Go to Torre Nissan, you won't regret it!!

RICK ERWIN

Aug 13, 2010

SALESMAN WAS PATIENT, ATTENTIVE,AND HONORABLE. I WAS NOT RUSHED INTO MAKING A DEAL BUT I WAS NOT IGNORED. HE ADDRESSED ALL OF MY QUESTIONS AND CONCERNS WITH EXPLANATIONS AND SOLUTIONS. HE LISTENED TO MY CONCERNS AND ACTED UPON THEM. HIS RESPONSES RESULTED IN A SALE.

saharaa51

Aug 13, 2010

The best, searched for car on internet, then sent a email to confirm they still had the car, showed up without an appointment and 2 hours later I left in my new car. The service was fast and friendly. The whole process was better than I expected. Thank you again Bob.

J.P.

Jul 30, 2010

To start with I used the Nissan USA website for my inquiries and to fiqure out what vehicle I wanted to purchase, a 2010 Nissan Frontier Crew Cab SE, which led me to the 3 closest Dealers, I emailed Torre Nissan, and quickly had a return response from Bob Waagner, with a reasonable on-line price, I went to Torre Nissan around 1pm and found Bob who set me up with his assistant Terry Molinar who was a total pleasure to work with, I told them what I was looking for, which they had one on the lot, I test drove it and we proceded to close the deal trading in my 1996 Ford Explorer, Dealing with Marcy in Finance was easy, and I was on the road by 4:30 pm. For what it's worth, I am 50 years old and have owned many vehicles, but this is my first new car ever and my first Dealer purchase, what a great experience!

rockflier

Jul 22, 2010

Working with Bob was a pleasure. He is knowledgeable, HONEST, and straight forward. It is refreshing to deal with a sales person who listens to what you have to say, presents options, and does NOT pressure you. To be honest, when I but another new auto, I will find out where Bob is working and buy from that dealership, from Bob. Nice work, and thanks for the pleasure to work with Bob.

nkhill

Jul 20, 2010

Bob called me within minutes of my online inquiry. I had planned on going to another, closer dealer but Bob's quickness impressed me. The actual time spent at the dealership was stress free and Bob truly listened to me when I explained the replacement vehicle I was looking for, not trying to talk me into something I did not want. I would definately frequent this dealership again.

hungergsu

Jul 12, 2010

My wife and I were very pleased with the sevice we received from Bob Wagoner. As Costco members, we enjoyed a below invoice price that was extremely competitive and eliminated most of the negotiation elements. Bob's follow up skills were phenomenal and he kept his word on every verbal promise. The only nuances were that Torre Nissan didn't have any 3.5 Altimas in stock and he had to have one delivered, which only took one day. The financing options, because of our poor credit, were limited and we were not pleased with the interest rate. However, that was an F&I issue not related to Bob. Summarily, we will be back buying another new car from Bob before the end of the year.

dgoolsby

Jun 27, 2010

Bob Waagner was immediately responsive to my original e-mail requesting information about a Nissan Xterra. The response was so quick - via e-mail and phone message - that I have to tell you, that pretty much won me over right there. My lease on my current Nissan Xterra was ending about 5 months from when I first contacted Nissan. The mailer I had recently received from Torre - with the zero percent interest offer - made me head to your web site and seriously consider buying a new car ... at least four months before I had originally planned to. When Bob e-mailed back, he asked great questions - to nail down exactly what I was looking for - and he immediately responded to my next e-mail. We had at least seven e-mail conversations within three days - beginning Wednesday, June 23 - and I was at Torre Nissan purchasing my Xterra by Saturday, June 26. The negotiation was to my great satisfaction and was very quick. I received more than I asked for. This dealership is fair, generous and I was treated very, very well. Bob and the rest of the staff was very kind and made me feel very comfortable. They didn't happen to have the model I wanted on the lot, so the icing on the cake was that Bob drove to Riverside that evening to pick up my new, silver lightning Xterra SE. I feel he went way above and beyond for me ... that's about a 140 mile round trip. When he was about 30 minutes away from getting back to the lot, Marcy Maldonado took good care of me getting all of the paperwork completed and signed before Bob returned. When Bob got back to the lot, he found out the detailer was asked to stay and work overtime so I could drive my new car home last night - all shiny, clean and ready to go. About 9:15 p.m., after Luis finished detailing my car, Bob followed me over to the nearby Chevron station to fill my Xterra up with a tank of gas. Then, he even stayed a few minutes longer talking about some of the features of the car. Customer service at its finest - it doesn't get any better than this!

dcbmw

Apr 10, 2005

Purchased a new 350Z Roadster from them, 6/04. Pricing was Invoice-plus $$, rather than the MSRP-plus markup game many other Southern California dealers were trying to get given some supply/demand issues that still existed with the model when I was looking. I had some minor issues having them to locate/obtain a model equipped exactly as I wanted, and ended up settling for a vhicle right off their lot (after they made the deal even more lucrative). Frankly though I think the issue was more related to the challenge of another dealer within 200 miles actually releasing a vehicle in inventory rather than their willingness to work with me on the deal. Overall though I was extremely pleased with their professionalism and attention to detail during the transaction - and willingness to ensure my satisfaction after the sale.