Used Cars for Sale at Toyota of Dallas in Plano, TX

WellHeck

Nov 10, 2016

Car buying is usually a pretty frustrating and anxiety inducing experience, but my experience was great!!! No anxiety and smooth from start to finish! Thanks Jessica Martin!!

Doesn't make, wont buy your cars

Nov 8, 2016

Your new reporting analyst is terrible! Will not ever buy a car from Toyota and will advocate to everyone I know or who I come into contact with not to either!

nickb88

Nov 8, 2016

Sarah Mann and Karen Santiago were a great help. They had great customer service and provided me with what I needed. I recommend to any person that goes to this Toyota.

Ojo Zarco

Nov 5, 2016

Ricardo Guajardo, jr is a very savvy salesman. He was very friendly and helpful in allowing us to make our decision. We are very happy with our new Corolla.

Reyebrena

Oct 31, 2016

A week ago I attended Toyota Dallas requesting information and The dealer who attended me was really nice and respectful. His name was Uziel .

Anuj

Oct 26, 2016

They have us the good deal of the new highlander and trade in value. This is going to be my first toyota. Let's see how it goes

texasnative

Oct 5, 2016

Dealership mechanics misdiagnosed repairs needed resulting in $1500 additional cost and the problem reoccurring less than 3 months later.I had my 2005 MR2 towed to Toyota of Dallas dealership on 3/23/16 after the engine died in traffic and would not stay started. After the service technician diagnosed the issue that day, the service adviser called to inform me that the ECU needed to be replaced. He gave me an estimate of $1600 and said the part is back-ordered and would take 3 or 4 weeks to be delivered. I informed him of some repairs / maintenance that had been done within the previous 6 weeks: Oil change, replaced air filter, spark plugs, all coil plugs, top 2 oxygen sensors and cleaned Mass Airflow Sensor. I had a previous issue with misfires on two cylinders which was resolved by replacing the coil plugs. I asked him if there were any OBD codes and if they tried to reset the ECU. He said the technician did not see any new codes, only the misfires from the previous issue. He assured me the technician had checked out everything to determine it was the ECU. I bought my car in 2005 from this dealership and had service done there many times in the past. Until this visit, I had always received good service and never had any issues. I brought my car to the dealership since they have the latest diagnostic equipment and certified technicians. Since I was having another issue, I felt I needed that level of expertise in case it could be a more severe problem. Unfortunately what I experienced was more of a disservice. I expected a highly qualified technician to diagnose and repair my car but what I got was a novice who misdiagnosed the issue which ended up costing me over $1500 in unnecessary repairs. The ECU part surprisingly arrived after only a week. The technician installed it but that DID NOT FIX the problem. The service adviser called and said they replaced the part but that it now had a bad coil plug and gave me the price for a new one. It seemed odd to me that it "suddenly" had a bad coil especially since I was assured that the technician had thoroughly diagnosed the problem. Since I still had the original coils and 2 of them were known to be good, I brought them to the service department. The technician replaced the bad (new) coil plug and the car started running fine. I believe that this was the issue all along. When I arrived to pick up my car on 4/1, I waited approximately 40 minutes until they finally brought my car up to the front. There was no explanation why it took so long. On the way home I had to make a stop and the car barely started. I drove straight home and tried again to start the car and it would not start and the battery seemed completely dead. That must have been what took so long to get my car, they had to jump the battery. There was no mention of any battery issues while service had my car or when I picked it up. There were also no issues noted on my final invoice within the summary of work done. I talked to my service adviser about the issues and he offered to detail the car for free, which I declined. I never received any follow-up from the dealership after that. The car was running fine until 6/12/16 when I had the EXACT same issue with the car. After attaching an OBDII reader, I found it had a code for P0354 Ignition Coil D. I replaced the coil with the last good original coil that I had and the car started fine again. It appears the new set of coil plugs that I had installed were faulty since two had now failed. This confirmed my suspicion that the ECU was not the real issue and it shouldn't have been replaced. On 6/17/16 I sent a certified letter to the managing partner at Toyota of Dallas. After no response, I sent a certified letter to the Toyota Corporate Headquarters on 7/21/16. Toyota Motor connected me with the Service Manager for Toyota of Dallas on 8/25, he refused to address the issue saying that the car left his service with no error codes so it was fixed. He would not address the issue that when the ECU was replaced, it did not fix the problem. Not until they installed the coil plug would the car run normally. Toyota Motor referred the issue back to the local dealer and washed their hands of it. Toyota of Dallas made excuses about the age of my car and that they had not serviced it for several years. The bottom line is that they replaced an expensive part without proper diagnosis which did not fix the issue. Beware getting service done at this dealer due to their questionable business practices. After being a long time Toyota owner, I can no longer recommend buying a Toyota product or their "certified" services. I have also filed complaints with the BBB.

Maldy26

Oct 1, 2016

So, today I was accompanying my friend, Victor, here in the dealership. Frank Ivens, sales consultant, was the first to approach us in our quest for the perfect Tacoma for my friend. This gentleman, who's expertise and knowledge in both vehicle specifications, and financial services, properly and diligently provided both of us with the information needed to choose the best vehicle for him. During the test drive, Frank informed us on the different applications and driver friendly options provided on the vehicle. Frank met and exceeded both of our demands and answered all questions in the whole process. My friend Victor walked in with a slight idea of what he wanted, and drove out with all the needed information and resources to lawfully enjoy his new 2017 Toyota Tacoma! I hope you have the same experience as we did in the dealership. Frank Ivens really set the bar high in his customer service and satisfaction qualities alongside the different vehicle knowledge and deals available! Thank you Toyota of Dallas! God bless you all!

Kent English

Sep 26, 2016

I had my 2005 MR2 towed to Toyota of Dallas dealership on 3/23/16 after the engine died in traffic and would not stay started. After the service technician diagnosed the issue that day, the service advisor called to inform me that the ECU needed to be replaced. He gave me an estimate of $1600 and said the part is back-ordered 3 or 4 weeks. I informed him of some repairs / maintenance that had been done within the previous 6 weeks: Oil change, replaced air filter, spark plugs, all coil plugs, top 2 oxygen sensors and cleaned Mass Airflow Sensor. I had a previous issue with misfires on two cylinders which was resolved by replacing the coil plugs. I asked him if there were any OBD codes and if they tried to reset the ECU. He said the technician did not see any new codes, only the misfires from the previous issue. He assured me the technician had checked out everything to determine it was the ECU. I bought my car in 2005 from this dealership and had service done there many times in the past. Until this visit, I had always received good service and never had any issues. I brought my car to the dealership since they have the latest diagnostic equipment and certified technicians. Since I was having another issue, I felt I needed that level of expertise in case it could be a more severe problem. Unfortunately what I experienced was more of a disservice. I expected a highly qualified technician to diagnose and repair my car but what I got was a novice who misdiagnosed the issue which ended up costing me over $1500 in unnecessary repairs. The ECU part surprisingly arrived after only a week. The technician installed it but that did not fix the problem. The service advisor called and said they replaced the part but that it now had a bad coil plug and gave me the price for a new one. It seemed odd to me that it "suddenly" had a bad coil especially since I was assured that the technician had thoroughly diagnosed the problem. Since I still had the original coils, I brought them to the technician and he replaced the bad (new) coil plug and the car started running fine. I believe that this was the issue all along. When I arrived to pick up my car on 4/1, I waited approximately 40 minutes until they finally brought my car up to the front. There was no explanation why it took so long. On the way home I had to make a stop and the car barely started. I drove straight home and tried again to start the car and it would not start and the battery seemed completely dead. That must have been what took so long to get my car, they had to jump the battery. There was no mention of any battery issues while service had my car or when I picked it up. There were also no issues noted on my final invoice within the summary of work done. I talked to my service advisor about the issues and he offered to detail the car for free, which I declined. I never received any follow-up from the dealership after that. The car was running fine until 6/12/16 when I had the EXACT same issue with the car. After attaching an OBDII reader, I found it had a code for P0354 Ignition Coil D. I replaced the coil with the last good original coil that I had and the car started fine again. It appears the new set of coil plugs that I had installed were faulty since two had now failed. This confirmed my suspicion that the ECU was not the real issue and it shouldn't have been replaced. On 6/17/16 I sent a certified letter to the managing partner at Toyota of Dallas. After no response, I sent a certified letter to the Toyota Corporate Headquarters on 7/21/16. Toyota Motor connected me with the Service Manager for Toyota of Dallas on 8/25, he refused to address the issue saying that the car left his service with no error codes so it was fixed. He would not address the issue that when the ECU was replaced, it did not fix the problem. Not until they installed the coil plug would the car run normally. After being a long time Toyota owner, I can no longer recommend Toyota products or service.

Taylor

Sep 19, 2016

I saw the Toyota RAV4 I wanted on cars.com and called the Toyota of Dallas dealership to find out if it was available and whether it's in good condition. The rep there guaranteed me that it was available and in good condition before heading out. My husband and I drove 45 minutes to get there just to find out that this car had a huge dent at the trunk door and lots of hail damage throughout the exterior of this car. I tried to confront the manger there that they should have disclosed the fact that this car has a lot damage. It wasn't even disclosed in CarFax, not to mention they said that it was in "excellent" condition to this day on Cars.com. The manager was rude and obnoxious, talking so condescending to me. He didn't care that they wasted our time, telling us to come there to see a car that is badly damaged. The photos that are posted on this site regarding that car do not do justice to the amount of hail damaged that they are trying to hide. This dealership, with the type of leadership like that of the rude manager, do not care about customer service and have questionable honesty, and for this reason, I will never return to that dealership.

Deirdre

Aug 26, 2016

First I had a set appointment on 8/20 to see a specific car. I received confirmation from a sales associate that they were taking themselves off the service floor to meet with me. I get there and the sales associate is with another customer. Someone else helps me and says they may have sold the car. Someone else comes back and says the car is not sold but they sent it out for service work or detailing because it is not on the lot. I scheduled another appointment (after driving over 45 minutes to get there) while there and specified that they make sure the car is available at the specified time if it has not been sold (as I already had a written appointment to see a car they sent off the lot at my scheduled appointment time). I had to reschedule several times due to work; however, each time I called the phone, it would be picked up without greeting, when I spoke I would be put on hold without asking, and even after my appointment was rescheduled I would get calls asking if I was going to show up to previously scheduled appointments. (I gave plenty of advanced warning when I rescheduled, usually at least 24 hours). This is the absolute WORST customer service I have ever experienced in my life. They don't even have basic phone skills down (holds without asking, no introductions, hung up on, etc.) Now it appears that 1.5 weeks past my initial appointment the car has been sold and I doubt they will contact me to cancel the upcoming appointment I have despite my direct instructions to do so if the car was no longer available. This type of behavior does not inspire confidence and is not the sort of business that I would make ANY purchase from, let alone a large, several thousand dollar purchase. I have owned many Toyota's and have no problem with the brand itself, but would recommend buying form pretty much any other dealer.

Stacy E

Aug 18, 2016

We went in the dealership and paid cash for A new Toyota Tacoma and purchased upgrades. We were told the truck would be ready in two days. It took a week. The person at the dealership who attempted to explain the features upon delivery didn't even have a clear understanding of the features on the vehicle. We will never use this dealership again, and regret that we did this time.

Xunyou Liu

Aug 16, 2016

I bought my 07 Camry from Toyota of Dallas 9 years ago, and went through recalls in 2010 at the same place. Sometimes I did my car maintenance there, they have always provided me with excellent services. Particularly early this month, I should say that Service Department Director Gary Loth, who is not only very professional but provided the service to my car beyond my expectations. I really appreciate his leadership and their thoughtful team work. Definitely, they are the first choice to get car service done in town.

Ryan

Aug 11, 2016

I had an excellent experience. Elvin Martinez, sales associate, did a good job getting the car I was interested in and providing info. Brent Williams, sales manager, handled negotiations well. After the sale, Brent and Chris Green, finance, provided a few services that were of great value to me. They were attentive to my needs even after the sale. Refreshingly different! Thank you guys! I'll be back and will encourage others to come as well.

TheGreatOne

Jul 22, 2016

I had a terrible experience with this dealer.The had entered incorrect trim information about the car on their website.Added certification fee on the price of the car out of nowhere.When I asked them, the agent ,one Ashiq Shaikh told me that every dealer adds that fee.I contacted a dealer in Plano,asked them if they had such a fee .They replied no and made an exit from this one.

Toyota driver

Jul 5, 2016

I have been to this dealership for service three times over the past 18 months. Each time there has been "new" management. The current management says the prior management did not do their job properly and failed to keep notes regarding my car and apparently have not filed the proper paperwork with Toyota Corp. regarding warranty work. They do not call back timely as indicated. Work that was to have taken two hours has taken over 4 hours with no communication until I called. One manager stated that this dealership has had to pay back Toyota Corp for improper warranty work. Did not return calls timely,

SienaCamry7

Jun 23, 2016

My husband and I live near Denton and we drove all the way to Dallas of Toyota because I have always had great service in the Service Department for the past 2 1/2 years. We went there to window shop and to just see how much it would cost for a new Siena (not planning on buying one). We called and they had set up an appointment for us to talk to Frank Ivens. Upon our arrival, we were welcomed by Cory and then by "Mo" (Finance Manager). They sat us immediately while we waited for Mr. Ivens to come to the lobby. Mr. Ivens thank my husband for serving in the USMC in the first few minutes while asking our information. He is so respectful and so down to earth. After knowing what our budget was, he went and fought what we asked for. He was able to meet what we wanted to spend. He did go over a little bit though (by $11.00). Wow! How can we turn that down. Guess what! We ended up buying not only a 2016 Siena but also a 2016 Camry. Kudos to Mr. Frank Ivens!!! Thank you, Sir, and may God bless you.

Dave

Jun 8, 2016

June Heard was an excellent rep for the dealership. Answered all my questions in the purchase process.

luvscar445

May 25, 2016

Had an appointment set up for a mid afternoon test drive on Saturday. Emailed and talked to the internet sales manager, and we agreed on a time. The dealer even emailed me to tell me he would be taken off the sales floor at that time. When I arrived, he was with another customer. Would have been nice if he came out and at least apologized. Nope, no apology from anyone there for blatantly lying to me. I even sent an email to three different managers there with my grievances and no reply. Instead, they just had another sales person contact me like this stuff had never happened! Completely ignoring what I had issue with!To make matters worse, they didn't even have the car there that I came to look at. It showed up on their inventory but wasn't even on the lot. This dealer is the epitome of why people distrust car dealers and sales people. It looked and felt like the worst of the cattle call, high pressured type dealers.

bob

May 19, 2016

I bought my Toyota Tundra from Toyota Dallas new. Have had issues with the Bluetooth from the start. Every time I have had scheduled maintenance done I complained about bluetooth.Had it there about 2 weeks ago AGAIN for Bluetooth. They did all the updates at that time and then told me if this did not work they would replace the Bluetooth. I called back Tues. made an appointment for noon today. When I arrived I was told I had no appointment. After 31/2 hours wait I was told AGAIN that they did all the updates. NO NEW BLUETOOTH

Donald Page

May 5, 2016

Called on a car but didn't like the interior color.

Dallas

May 1, 2016

Dealt with Shannon and he was the best . Never been treated this good in my life by a car dealer . 20 on a scale from 1-10. Thank you for being so nice and helpful

Edward1488

Apr 21, 2016

I bought a Camry from Toyota of Dallas I love the car it's a great car but it does not have the features on the car that the sticker on the window said it did and yes I bought it brand-new from Toyota of Dallas whenever address these issues I was lied to over and over again. I have tried to speak on several occasions to the general manager of Toyota of Dallas or the owner left messages requests and not one time has anything been returned to me their sales manager will lie to you and then add more interest to your right after you sign the papers and leave with the car. Miss Sarah Mann which is the customer service manager assured me that we would take care of the issues on my car and then sent me 3 gift cards for Target and told me that they had a certain amount of money on him to make up the difference my wife goes to Target and all of the gift cards have nothing on them. When we called and asked about this they said we were lying to them. They have continued to call us for a year-and-a-half to get us to trade the car in we have told them over and over and over that they are harassing us please do not call us anymore they lie and come up with every reason to get us to bring our car to the dealership so they can get us to trade it in promising lower payments and everything else. When we bought the car car salesman lied to so much that whenever we raised xxxx about it and tried to go back a week later and try to rectify the situation he no longer work there. I have all of my maintenance on the car done at Toyota Fort Worth I have had the sales team go over my paperwork from Toyota of Dallas trying to help me get the car refinanced and every person that I talk to tells me they have never seen a dealership treat someone this poorly and lie to them this much. I do not see how they legally get away with what they are doing but I guess I was just the xxxxxxx that sign the papers. And if the general manager of Toyota of Dallas is reading this or the owner feel free to look up my contract it is under Lisa Baker and Edward Lewis and you will see that there is nothing I'm riding in here that is not true. I have had two Active cases against Toyota of Dallas with Toyota Motor Corporation and neither one of them have gotten anywhere so like I said if you're going to go to Toyota of Dallas you better take a lawyer with you or a CPA to go over the paperwork before you sign it. Thank you and I hope you never go to Toyota of Dallas

Evan Thornton

Mar 24, 2016

The "Used Cars" side of this dealership is dedicated to swindling you as best they can. They sell by pressuring their customers - they play the game well. Definitely don't buy a car on your first visit. And make them show you the invoice.My experience was with a used 2015 mazda3. I had an appointment, had to wait 30 minutes even though I was on time, and a different salesman ended up helping me. What they made look like a great deal turned out to be (according to the CarFax) a car that had been a rental previously (so it had been treated roughly), had been auctioned several times, and had been in an accident that they failed to tell me about. I eventually bought a new Mazda3 in elsewhere for not much more than these guys were offering on a questionable car.After initially saying I was interested in the car, then later texting him that I decided on purchasing somewhere else, Richard Jones replied with "Wow. Thanks for making me look like an idiot." Don't waste your time with these guys. There are better dealers out there.

RP

Mar 18, 2016

This was by far the best experience I've had with purchasing a car. Thomas Stauts and the team at Toyota of Dallas was refreshing to work with. I am NOT a easy person to work with, and I was out to shop for the best deal. Thomas Stauts was my first stop. Toyota of Dallas is where I have been servicing my current vehicle, and I felt familiar with this location. Thomas was very understanding that I wanted to make sure I was getting a good deal. I then drove to three other dealers over the next two days, and met very pushy sales people who only cared was how to sell me a car that day, and not let me leave. I am very happy to say the first deal offered was the best deal, and I was back at Toyota of Dallas. I would definitely recommend Thomas at Toyota of Dallas.

Meliss McD

Mar 9, 2016

My car was totaled and I DID NOT want to spend my vacation time at a car dealership. However, Mike Plazek at Toyota of Dallas made my experience of purchasing a car very pleasurable and expedient. He was very honest and forthcoming about all negotiations. As a female, I was nervous about making the deal on my own, but Mike Plazek walked me through the entire process very patiently and answered all my questions thoroughly. I truly feel he had my best interest at heart and went above the call of duty to make sure I was more than satisfied. I am very happy with the service provided and the deal we agreed on.

Karla Reyes

Feb 27, 2016

Okpara,Benjamin is a great customer service I like the way he answer my question I really like to come back n get a car.

Joshua

Feb 27, 2016

Okpara Benjamin was great talking to him about my car decisions

Epic Zyrus

Feb 27, 2016

Okpara,Benjamin showed and explained good cars and how the cars worked. He helped me figure some things from my car. But i couldn't buy the car when i was there unfortunately didn't buy a car so i will recommend that dealer to my friends i think 2 already have reviewed. But he was great especially customer service!

Josh

Feb 27, 2016

Benjamin Okpara was good with explaining the best car choice that will be suitable for my budget

Daniel Valdez Reyes Friend

Feb 26, 2016

Okpara,Benjamin is a great guy I went to the Toyota Dealership to ask some questions for my car because there is some problems with it and he got me interested in some cars but I didn't have money at that time. But he was a great customer service and helped me and gave good responses to my questions and i love this dealer hoping to meet him as a friend.

Daniel Reyes Valdez

Feb 26, 2016

Okpara,Benjamin is a great guy I went to the Toyota Dealership to ask some questions for my car because there is some problems with it and he got me interested in some cars but I didn't have money at that time. But he was a great customer service and helped me and gave good responses.

Vincent

Feb 25, 2016

I contacted Benjamin O. about a vehicle, and he provided me with all the information i needed in making the next big decision of my life. He overall provided me with a truly exceptional service. I will recommend all my friends to Toyota of Dallas. Great customer service and approach.

Haylu

Feb 25, 2016

I was ready to buy a car, so i went to Toyota of Dallas. Benjamin O. was the lucky professional sales man to welcome me to the dealership. He provided me with all the information I needed in making the next big decision of my life. He overall provided me with a truly exceptional service, and i'm a happy owner of a 2014 Toyota Camry. I will recommend all my friends to Toyota of Dallas. Great customer service and approach.

Emekus

Feb 25, 2016

I was shopping for a car for my son, Benjamin O. provided me with all the information i needed in making the the decision to take the next step. He overall provided me with a truly exceptional service. I will recommend all my friends to Toyota of Dallas. Great customer service and approach.

John

Feb 25, 2016

I contacted Benjamin O. about a vehicle, and he provided me with all the information i needed in making the next big decision of my life. He overall provided me with a truly exceptional service. I will recommend all my friends to Toyota of Dallas. Great customer service and approach.

Renata

Feb 22, 2016

Felt very welcome by the attire staff I cane accompany with. CLAUDIA Cedillo,did an Excellent job by helping me with my Purchase. I am very satisfied with Toyota of Dallas Service. Brent Williams,Was Awesome also. Thanks Toyota of Dallas for the Great Opportunity to be come a Driver of a 2012 Camry LE.

Dale "El Guapo" Bullough

Feb 19, 2016

All five stars. Andrew Clark and Charles Green did a first rate job. Andrew was first to respond off of an internet build of five Toyota Dealers I checked in the area. By the way...he is still the only one that even called me. I am salesman too and Andrew has a bright future. Anyway, long story short, Andrew got me exactly what I wanted and Charles got me out the door quickly. Can't speak highly enough of the crew and the way that dealership runs. Outstanding job. Great team of people.

Combat Veterans Wife

Feb 14, 2016

Neighbors and friends, please don't go here if you have to. We have lived in the area - Farmers Branch for over 40 years. My husband is a combat veteran with a purple heart. They kept us all afternoon, and would not do a deal over $250.00. No negotiation, he just put us out the door. My husband and I will be able to buy a car - ANYWHERE - but if they will do this to a combat veterans family, they certainly will do it to you. Try Grapevine, or Lewisville. This is a bad dealership, and the finance person, won't speak to you until they decide they cannot deal with you, and they won't thank you for your time, or coming in. They will just dismiss you. My husband didn't get wounded in Vietnam to be treated in this way. You don't go in to look with your family to waste your time either. Do yourself a favor, if you don't believe us, try sending back their deals 4+ times....waste a day, but then go somewhere else where you will be treated with respect.

Toyota Tundra

Jan 30, 2016

I'm frankly horrified at Toyota of Dallas' apparent lack of ethics and professionalism. Without sharing the details of our recent service experience which may ultimately result in legal action, I would certainly urge caution when dealing with these bunch of incompetent crooks.

wadehyde

Jan 29, 2016

I'm frankly horrified at Toyota of Dallas' apparent lack of ethics and professionalism. Without sharing the details of our recent service experience which may ultimately result in legal action, I would certainly urge caution when dealing with these bunch of incompetent crooks.

Ben

Jan 25, 2016

I needed a car before the weekend and had to work late I called Toyota of Dallas and to see what they could do for me. I spoke with Joshua Conner and told him I had to work till 9 and needed a car. He told me he would do what ever it took to sell me a car. Big props to him he stayed at the dealership with me until 11:30 at night getting the deal done! Big thanks to him and the fiance department!!!

john

Jan 22, 2016

I live two hours away from toyota of Dallas and was speaking to Joshua conner and getting a new Rav4. He told me he could get me a great deal if i came to the store after dealing with the dealers close to me I decided to give him a shoot and boy did he deliver! I got a great deal with great service he just earned my business for life.

vicky

Jan 22, 2016

Went to Toyota of Dallas and had the pleasure of working with Joshua Conner! It was the best customer service I ever received in a car dealership! Highly recommend going see Joshua Conner at Toyota of Dallas.

Jack

Jan 19, 2016

I spoke with Joshua Conner for a week through email before making it out to the dealership. He was able to work up a great price for me and I was at the dealership for a little over a hour getting the paper work done. easiest car I have ever bought in my life!!! Highly recommend Joshua Conner at Toyota of Dallas

MieresLeen

Jan 15, 2016

I called Toyota of Dallas and let me share with you my experience with one of the Salesperson. I'm referring to Richard Parrilla! This guy was very helpful and understood exactly what I was looking for. I loved the fact that he is bilingual and speak my primary language and that made me feel very confident! Also he proved to have excellent customer service! Richard, I admire your desire to help. I appreciate all the assistance, my husband and I are very pleased with the way you do business, very professional. Anyway as we say in Puerto Rico, you are the "Caballote" selling cars! Thank you! See you soon!

Lilly Wilder

Jan 5, 2016

Went to the little dealership out here and was treated horrible. Called Toyota of Dallas the next day and spoke with Jessica Martin, set an appointment to see a specific car, we made the trip and she delivered everything promised on the phone. I will even come out here for service now!!! Toyota out here lost a loyal customer!

J. Thomas

Jan 5, 2016

Jessica Martin made me feel so comfortable in my decision and took the time to explain everything to me. She did a truly exceptional good!! I would give her 10 stars if I could

Kenny G.

Jan 5, 2016

Jessica Martin finally convinced me to come see her for a new truck and she made it as easy as she said! I know have a brand new Tundra

Hiliary Lalick

Jan 5, 2016

Stopped in on Saturday to test drive Camry and Corolla for my daughters first car. She will be 16 in March and Jessica Martin was extremely helpful and gave us all the information we needed. If we chose Toyota we will be back to see her! Great customer service

P. Griffith

Jan 5, 2016

Came in for a part and spoke with my sales person Jessica Martin. I will be ready to purchase in 6 months but I am glad to see she is still there and the new building is fantastic!! Can't wait to service my vehicles there!

R. Walk

Jan 2, 2016

Searched between Prius, camry or a honda. Jessica Martin had all three, obviously the Honda wasnt new but it was a 2015 so I could drive it and see which one was best for me. I only had to go there and I picked the Prius even though gas is a dollar!

Electronic Avenue

Jan 1, 2016

Jessica Martin helped our company switch our work trucks to Tundra after years of her following up with us. All my guys love the new truck and we will beback for more!

Jeff Electric

Jan 1, 2016

My electric company needed new work trucks and we usually always purchase Ford. I met Jessica Martin a few years ago at a friends get together and kept her card. When it was time I gave her the opportunity and it just made more since to purchase Tundras of F-150. All my guys love the new truck and we will be back for more!

Nate Griffin

Jan 1, 2016

saw a 2016 Tacoma at the state fair months ago and sales person Jessica Martin has been following up with me since. Finally made the trip in and purchased one for my family for Christmas! The new dealership is very clean and a lot easier to get in.

Mary C. P

Jan 1, 2016

I was the person that went to four dealerships and said the one with the lowest price will get my business. Jessica Martin was $200.00 higher but was so knowledgeable and had the actual vehicle I wanted to buy that I just purchased from her. I still feel like I got the best deal because of the service I received and she even called me two days after to make sure I understand everything on my Highlander.

Dina V.

Jan 1, 2016

Glad Jessica Martin talked me into making the trip! This was by far the best experience I have had purchasing a car! I dreaded the whole thing but Jessica made it so easy and peaceful for us!!

Anne F.

Jan 1, 2016

Jessica Martin helped me get into my very first Toyota Camry!! Go see here she is great!!

B. Calloway

Jan 1, 2016

Came in thinking I wanted a Camry and purchased a Corolla. My sales person Jessica Martin was so helpful she should me all the options I could get in a Corolla for the same price as a base Camry (which was still nice, I just like bells and whistles). She knew so much, I was very impressed. Not very often you see a woman in the car world. A very nice change!

D. Langton

Jan 1, 2016

Jessica Martin is my families sales person and she always goes above and beyond for us. She always sets up our service appointments and even sent parts to my aunt in Arkansas after she scratched up her new camry. I would recommend Jessica Martin to anyone!!

J. Encose

Jan 1, 2016

Called everywhere for 48 hours and all these guys said this car didnt exist called Jessica Martin at Toyota of Dallas and she said she had it. We made the trip and sure enough, it was there and exactly what everyone said wasn't a car. Jessica made it happen and got us in and out with in 2 hours like she promised on the phone.

walker

Jan 1, 2016

everyone at the dealership was incredibly healpful professional and polite. my salesman Corday sullivan stayed late one evening to ensure my car was delivered to me clean and then spent the time to help me get everything set up the way i wanted. this being my first camry that extra attention wont go forgotten. i will tell all my friends to go see him if they want good positve help from a salesman.

dk

Jan 1, 2016

i came in thinking i knew what kind of vehicle i wanted to buy. But after spending time with corday sullivan who spent time getting to know me and my needs he helped me pick the perfect vehicle and to my suprise it wasnt what i thought. he made me feel like more than a customer.. as if i was working with a long time friend. i can say for sure that when my car buying needs come up again i will be back to toyota of dallas again for him.

sonny catone

Jan 1, 2016

i went in to look at new cars and bumped into corday a salesman who really was honest and easy to work with instantly. the entire process wasnt drawn out but i still was made to feel important. i know i got a great deal.

c salinas

Jan 1, 2016

corday sullivan is an awesome salesman. very informative and helpful! he is truly there for your best interest. he helped me to get an awesome car that i could have only dreamed of. id bet that it couldnt have gone more perfect.

juan hernandez

Jan 1, 2016

just wanted to shoot you a quick mail. i really appriciated working with our sales rep Corday. he answered the phone when we first called and we asked for him in person when we got there in person. we got the corola we wanted and enjoyed a superior experience throughout the deal. he just simply was a pleasure to work with.

blake

Jan 1, 2016

we had great sales experience at Toyota of dallas. Corday sullivan was a pleasure to deal withand the transaction was smooth ( as far as car purchases go). and his follow up has been excellent as well too. i know well love the camry we bought.

new corola owner

Dec 31, 2015

great service from start to finish. no complaints and i appriciate the follow up and the dealership itself was nice and clean.

hazim sinah

Dec 31, 2015

I have bought 5 cars in my life and the process with Corday was by far the best. You are lucky to have a genuine employee who enjoys what he does and treats his customers like family. all my best.

trung phan

Dec 31, 2015

i want to express my complete customer satisfaction in purchasing my new car. the highest marks to corday sullivan. he made it easy and clear. he was very knowledgable about the cars and the buying process from start to finish. i will definitly be back in the future and recommending to others.

cynthiia

Dec 31, 2015

i have to say i really liked Corday Sullivan. he was very helpful, friendly and professional. i was actually dreading going in to buy a new car because i dont like the pushy salesman. but i was so relieved to see that he was not like that. He really made the buying the corolla comfortable for me and he was ultimatly the reason why i wanted to buy from toyota of dallas. so excellent! thank you.

subash saha

Dec 31, 2015

I came in the dealership knowing I needed a new car but I had no idea what I was looking for. I worked with Corday and he made sure he explained all the different cars features so when i decided on the camry i felt like i was getting exactly the right car for me.

Dillon W.

Dec 31, 2015

Been going here for years. New facility is very clean and big! Jessica Martin is my sales person and always a smiley face. Never mind coming in for free car washes :)

Dana G.

Dec 31, 2015

Searched everywhere and finally found my car at Toyota of Dallas. Jessica Martin was the best!!

Poor Richard

Dec 30, 2015

Yesterday I had an outstanding experience at Toyota of Dallas. I had taken my son's Corolla in for a recall notice with no appointment. They were able to get the car in immediately. While waiting I started talking with Sarah, the customer satisfaction manager, and she gave me a tour of the entire facility. It had been rebuilt since the last time I had been there. Of particular help was Thomas Page and Ross Bird. They were both helpful and informative. In just a couple of hours I was back on the road. It was the best experience I had ever had at any dealership.

Ken H

Dec 30, 2015

I've purchased several vehicles in my life, and this was by far the best experience I have had. I usually dread going car shopping because it is exhausting. Andrew helped make the process much faster, and got me exactly what I wanted without going back and forth.

Pam

Dec 30, 2015

I was treated like royalty from the moment I walked in. The dealership is gorgeous, staff was great, and my salesman Andrew was the absolute best.

Dillon

Dec 30, 2015

I want to say that I had a smooth and easy experience at Toyota of Dallas. My sales person Andrew went above and beyond for me. I will spread the word!

Jane

Dec 30, 2015

Thank you Andrew for helping me get me new Corolla at Toyota of Dallas. You did an awesome job!

Zack H

Dec 29, 2015

I thought i would never be approved with credit for a new car. Syed Jafri made my dream true.I would totally agree with him he really puts dream in the driveways

Akthar

Dec 29, 2015

Thank you Syed Jafri and Cody Freeman Getting me the car in budget and price. It was a wonderfull Christmas Gift :)

Daniel

Dec 29, 2015

A little Advice: Don't go to Toyota of Dallas they use bait and switch. Toyota of Dallas said they would match the price when I got there that was not the case. The advertisrd price was 15,100 2016 Toyota Corolla. When I arrived they said the car had been sold, then switched the story to we made a mistake on the web site. At least keep your lies consistent. . The owner nor the manager returned my calls.Oh by the way, kindness and honesty wins the day and repeat business. Toyota of Ft. Worth beat their price by 1000.00 and had me on the way in a new car wihin an hour of the time I arrived. Go to Fort Worth Toyota they will save you at least a $1000.00. ON top of that they will treat you with dignity and respect.

Destiny

Dec 27, 2015

Greatly admire the customer service from the you woman who helped me Irene. Will try to refer more people!

Marie Martinez

Dec 27, 2015

Appreciate Irene answering all my questions and making this process easy!

Anna Marie

Dec 27, 2015

I enjoyed my visit here to this toyota dealership. I appreciated the attention and time taken towards me personally.

Jessie

Dec 27, 2015

This was the best car buying experience I've ever had. Irene Vasquez was a wonderful salesperson and I definitely recommend her. The customer service was great, the facility was very well kept up and they treated me very nicely. I was not worried about the whole process because they were making sure everything went smoothly. I will for sure go back!

Roxanne

Dec 27, 2015

I highly recommend purchasing a car from Toyota of Dallas. The salesperson, Irene Vasquez was amazing and made the whole process go smoothly. My experience was wonderful and I would go back in a heartbeat and recommend Irene Vasquez for great customer service.

Isaiah

Dec 27, 2015

I highly recommend Toyota of Dallas and my salesperson, Irene Vasquez. She made the stressful car buying process go stress free and quick. She got me an awesome deal and did not pressure me into making a purchase I did not want to. I will definitely go back to Toyota of Dallas if I ever purchase a car again and I recommend everyone to go there as well.

Mandigrl

Dec 27, 2015

I am so happy I chose to go to Toyota of Dallas. I have never before had the wonderful service like I had here. Everyone was so nice! My sales person, Irene Vasquez did not pressure me into buying a car and made the experience very stress free. I highly recommend them if you are considering buying a car and want a smooth process!

Sarah Hiro

Dec 27, 2015

Irene Vasquez was so cheerful, it was impressive in a nice way! She was very attentive and helpful, and called me on the phone as soon as the vehicle was ready for pick up and I am totally satisfied with my new Rav4! Thank you Irene!

Tamura Haga

Dec 27, 2015

Irene was very helpful and friendly! She answered all my questions and helped me navigate the new beautiful facility. Her customer service was exceptional. She is now my go-to gal!

Joe DALLAS

Dec 26, 2015

I just bought my new Camry from Toyota of Dallas. The facilitie was tremendous, and the service I received from the Sales staff was even better! I worked with Andrew Clark. We emailed back and forth for over a week before I decided to go with him. He answered all of my questions, got me a great deal, and was very efficient with my time. I will definitely recommend Toyota of Dallas, specifically Andrew!

Ann

Dec 26, 2015

I do not typically enjoy buying a new car. I in fact in most cases, dread it. Andrew Clark, my salesperson made the buying process stress free. I love Toyota, and I am glad I was able to work with Andrew!

Hong Pho

Dec 22, 2015

From the beginning to the end of the service, Jeff Grettner was well attentive. Thank you for excellent service. I will refer any/all future Toyota buyers to him.

Ruth Olivarez

Dec 22, 2015

Augusto Mwas very helpful and especially cordial. I would be glad to work with him again.His service and hospitality alone would make me want to come back. Thank you

Caesar

Dec 22, 2015

My salesman was Augusto Medrano and I want to say he is one of the most knowledgeable people at Toyota of Dallas that I've ever worked with. He advised me of things about my Tundra that I didn't know and I have been buying Toyota trucks for years. He is also very nice and is an asset to your company. Please let him know this! Thank you.

John H.

Dec 22, 2015

I just bought a new Tundra from internet salesman Andrew Clark. He was very fast at answering all of my questions. He got me the exact Truck I wanted, and he got me the deal I wanted. On top of the the great service I got from Andrew, the dealership was super nice!

C Lloyd.

Dec 21, 2015

I purchased my new Prius C, and I love my car! Andrew was my salesperson, and he did an awesome job. He was super friendly, and got me in and out of the dealership! I have already referred one person, and will be sending more.

Mausam

Dec 21, 2015

I had a great experience at Toyota of Dallas. My salesperson Andrew Clark, went above and beyond for me. I will recommend friends and family to Andrew, and will ask for Andrew in the Future!

G. Chang

Dec 16, 2015

We came in with a budget in mind looking for a car and we got more than we asked for. A great car, under our budget, and amazing people to deal with who worked with us and got us the perfect car for the perfect price. Dan Sullivan, who showed us the vehicle, is the nicest man in the world. Everyone was incredibly kind, helpful and fast. I'm so pleased with the entire experience that I can't wait to buy another car from here! Thank you guys so much. I love my new Corolla =)

Kish F.

Dec 16, 2015

I had a very pleasant experience, Dan Sullivan is the best. He took his time with me and went over all the paperwork with me. Made sure to answer all of my questions, helped me transfer all my stuff from the old car to my new car. I want to thank him for all he has done for me. See you in 3 years!

R. Soza

Dec 16, 2015

Excellent customer service received by everyone who helped me at Toyota of Dallas. Dan Sullivan was very patient and helpful from start to finish when it came to the negotiating aspect of my deal. He fought to get me the best price and I was very appreciative. Overall excellent experience all around and it was actually very fast as well. I would shop with Toyota of Dallas again for sure.

C. Murphy

Dec 16, 2015

Professional staff from the moment we were greeted outside through the whole entire car purchase process. Was not pressured or "pushed" to purchase a vehicle, they allow me to make my own decision. Thank you Dan Sullivan at Toyota of Dallas. Safe to say i finally found my dealer for life!

Bana H.

Dec 16, 2015

Dan Sullivan made the whole process quick and easy, I could not have asked for more!!

Rose B.

Dec 16, 2015

When I walked into the dealership I was not expecting to buy a vehicle, but Dan Sullivan was so helpful and made it so easy that I drove home that night!

Sammy Gar

Dec 16, 2015

I have bought many cars over the years and I have never had an experience like I did with Corday Sullivan. He was energetic and make sure that I knew the differences between the models of cars. He took the time to show me the radio, paired my phone, and went over EVERY option of the car with me. He never rushed me or made me feel I was just a sale. That is how it should be. I am very happy with my new 4Runner and the sales team at Toyota of Dallas!

Say Beri

Dec 16, 2015

Probably the best car sales experience I've ever had! Corday Sullivan was honest and upfront throughout the entire deal...he even answers my phone calls after the sale to be sure all my questions are answered and that I am a satisfied customer!

Jose L

Dec 16, 2015

Corday Sullivan was fantastic from the very beginning! I had reached out to several dealerships and Corday was very upfront, straight shooter, and willing to do whatever it took to get my business.

Jay Buigo

Dec 15, 2015

Car buying can be stressful and at often times can make the customer feel disadvantaged but I felt like I was given a fair deal and enjoyed working with Corday and the other sales members.

Gin Ger

Dec 15, 2015

It was late night on Friday. My intention was not to buy a Highlander that night. Since I'm a repeat customer with Mr. Jafri as my sale guy, he convince me that it was a good time for the Highlander. All around the team was exceptional...I am Toyota loyal customers for life and I'm not changing. Thanks for all you do.

Scott Bea

Dec 15, 2015

Syed Jafri is outstanding in his forward facing ability to make the entire experience painless & effective for the customer.

Helen Clark

Dec 11, 2015

I love my new Camry that I was able to get with the tax credits! Go see Syed Jafri, he makes the car buying experience hassle free.

Kim F

Dec 11, 2015

Please hire more people like Syed Jafri. He is fantastic at his job and I couldn't have asked for a better experience with someone who was dedicated to ensuring that I was 100% satisfied as a customer.

Martin Seal

Dec 11, 2015

Syed Jafri is a great service advisor. He is trustworthy and personable. He recognized me as soon as I pulled up and had the vehicle pulled up and ready for me to look at. It helped speed the buying process so I could get on my way and everything could get taken care of.

Erica A.

Dec 6, 2015

Purchased a Cadillac from Jessica Martin was the easiest car buying experience. I will send my friends and family.

M. Crown

Dec 6, 2015

Came in today on my lunch break to test drive new Avalon. Jessica Martin helped me and was not pushy when I told her I was just there to test drive the car and then I had to go. I will be giving her my business as soon as I narrow down which Avalon I want.

R. Cojeda

Dec 6, 2015

Jessica Martin in Sales and Vanessa in Service are great!! I purchased a new car and got after market costume leather and it was exactly what I wanted!!

Carol V.

Dec 6, 2015

Wife needed a new car and she hates shopping for cars. Jessica Martin made it very easy for us I didn't even have to do the "shopping" for her this time. She even helped my wife switch her insurance and save $100.00 a month. Best car buying experience we have had yet!

BEN

Dec 6, 2015

If you want a good experience and knowledgeable sales person go see Jessica Martin. She knows her vehicles and isn't pushy and rude like other sales people!

Charles J

Dec 6, 2015

My situation took a little time but I knew it would. I was asking for a lot but Jessica Martin made it happen and with a smile. :) I am back with Toyota and will never go any different again!

M. Powers

Dec 6, 2015

Family loves Toyotas we were looking at Sequoia and Jessica Martin was very kind to work with my bed ridden wife and I as we tried to figure out which one worked best for us. We love our new SUV. Glad we stuck to Toyota

D Costilla

Dec 6, 2015

Coworker gave me Jessica Martin's information and she truly was amazing she had a few cars pulled up and waiting for me when I arrived. Made it easy and the fastest buying experience I have ever had.

Christi N

Dec 6, 2015

My family and I have bought multiple Toyotas from Jessica Martin. We would recommend her to anyone!

Elfego Hernandez

Dec 5, 2015

David "Ace" Wall is absolutely amazing!!! He stayed late to take care of me and I want him to be acknowledged for his outstanding customer service skills and vivacious attitude. He made my experience one I will NEVER forget!

Ricky Alvarado

Dec 5, 2015

Ace, is a shining star and I highly recommend everyone I know to him.

Sondra Hazim

Dec 5, 2015

The sales man was great. This was the fastest purchase I have had at this dealership. Keep up the good work! Thank you Ace Wall!

Tony Tanger

Dec 5, 2015

It was a good experience everyone from the seller to the manager were very professional and very willing to provide the best deal they could base on my situation... All I have to say is thank you to Ace Wall and the staff at Toyota of Dallas.

Dave F.

Dec 4, 2015

Meet Jessica Martin at the grocery store months ago and we exchanged cards. Never really thought anything of it until my daughter decided she wanted a new car. I called Jessica and set up a time for my daughter to come in. I was out of town but my daughter wanted to go in that day. Jessica made sure I knew everything that was going on and no surprises

Erika Moore

Dec 4, 2015

Purchased a 2016 Camry on November 30th and got an amazing deal!!! No one in the metroplex could beat it!! Thank you Jessica Martin for following up with me and helping me get the best deal! I will send all my coworkers your way

Mike B

Dec 4, 2015

Was in Service Monday just for oil change and was looking at this new wagon Scion iM. Sales person Jessica Martin walked up and asked if I had been helped. I explained I was just in service and she asked if I wanted to kill sometime and test drive. I had time so I agreed. That car is nice. Next thing you know I am trading in my perfectly fine 2010 Corolla for a 2016 Scion iM. Most chill experience I have had purchasing a car. This is my third car from Toyota of Dallas

Gayle N

Dec 4, 2015

Came in today to look at Corolla and determine if this will be my next car. Walked in and was greeted by Jessica Martin. Super sweet lady! She showed me Corolla, a smaller iA (not in love) and the Camry even though I thought the Camry was going to be to big. It was perfect. Just need to bring in my husband to make sure he will like it. Best experience so far!

jL

Dec 1, 2015

This toyota dealership in worst in my opinion. Don't buy from them or deal with them even if they have the best car deals in the Nation. They will treat you very well until you sign your contract and later no one will care about you. I hope there is less than one to give them.

Dena

Dec 1, 2015

Our car had a repair that could not be fixed, so we decided to get a new minivan. We were on a time crunch, so I contacted 8-9 Toyota and Honda dealerships in the area to get the best price, before I came in. I got several quotes emailed to me, and contacted Toyota of dallas to see if they could beat it. They told me they could. We came in with our daughter and they started playing games with us. They claimed that I was lying about the price quoted to me, even though the conversation was voice recorded and I was very clear about what I wanted. We ended up walking out after an hour because they wouldn't honor the price they said. The manager came up to us and said he was glad we weren't buying a car from him. They were incredibly rude the entire time and claimed I was lying. We went straight to Toyota of richardson and bought the same car for a better price without any hassle. I would never recommend them to anyone.

Joshua junior

Nov 29, 2015

Had a great great time and talk with Benjamin OKPARA just went in search of my next car to get when I'm ready to trade my car he help me to secure a car that I love I will be back to purchase a vehicle .

Benjamin okpara

Nov 29, 2015

This was so good talking to Benjamin okpara he showed me different variety of cars to choose from with the way he explained everything I understood what he was talking about my next visit there is to buy a car or trade in my car.

john

Nov 28, 2015

live in Louisiana and could not find a Tacoma i wanted around here. one of the salesman gave me Joshua Conner's number who works at Toyota of Dallas not only did they have the truck I was looking for they drove it to me so I never had to make a trip to Dallas! Easiest buy experience of my life!

jole

Nov 23, 2015

Joshua Conner was the best sales person I have ever had! Highly recommend going see him!

Priscilla Parker

Nov 23, 2015

I went in to check out a new Camry and Kelly Morck helped me out a lot! He found the perfect one for me and was very helpful throughout the entire process. Thank you!

trish

Nov 19, 2015

Joshua conner gave me a great deal with the best service! I would recommend him to everyone!

Vikki

Nov 19, 2015

I love my new car thank you Syed Jafri And all the manager for effort getting me approved for the loan. Which no other dealer could do in Town

All shook up Elvis

Nov 19, 2015

These guys changed paperwork after I signed adding $10k to the price, then led me to believe I had to get "gap" insurance! When I returned to dealer to discuss the gross discrepancy, they voided the deal and left me stranded miles from home. I have never been so abused in a business transaction (by the manager!)

Kelly Smith

Nov 18, 2015

Josh Conner goes the extra mile. He returned a customer service request within minutes with a quick solution to my concerns! ***** Next time I pay cash for my car I only will deal with Josh Conner in new cars whatever dealership he works for!!! Sincerely, Kelly Smith

OKPARA CHIKADIBIA VINCENT

Nov 16, 2015

I would like to write this for one of the member by name OKPARA BENJAMIN.I really do like the way he explained everything to me,i hope to be back there to get my dream car.

TERRY

Nov 14, 2015

This was hands down the best buying experience i have ever had! Joshua Conner treated me right and gave me a great deal! BIG PROPS

Wendy

Nov 13, 2015

Joshua Conner and Cody Freeman did a great job of knowing my needs and getting me into a great car with a great price. The process was fast and without difficulty. The best buying experience I've had!

JASON HANCOCK

Nov 11, 2015

It was a rough day for me at work , when I went to Toyota of Dallas just to divert my mind and change my mood , while I was just looking around, an overwhelming guy came at my back and asked if I needed any help &he did catch from my facial expressions that I was stressed out already. With his positive energy and great sense of humor he managed to make me spontaneous again and changed my mood , and the most amazing part was that he offered such great deals that I couldn't stop myself from buying a new ride ! and that energetic person was Syed Jafri , he's great at his job ! keep it up Syed ! thanks man I love my new car !

Preeti Raj

Nov 11, 2015

Now Syed Jafri was a great host when I visited him at Toyota Dallas . He has great convincing skills , and he finally convinced me to buy myself a new car and Im actually glad that he did , cause im in love with my new ride !!! Great job Syed!

Janet Franco

Nov 9, 2015

Syed Jafri was very informative and helpful. Being a first time buyer i was kind of scared going to dealership. He help me from scratch till end showing me various options , benefits of various cars and helping me selecting various products for my car. He is great no matter where ever i am i will by cars with him.

Bryan

Nov 9, 2015

Traded in my Rav4 2006 and got a Prius III this last weekend. Best service I've ever had at the best facilities I've ever seen. The new service area is spacious and top notch. The waiting area is spacious, clean, casual... The cookies and coffee/sodas were a nice touch. . Highly recommend if you're looking for a good experience. SYED JAFRI was my sales person and is highly recommended

Mrs. Ryans

Nov 9, 2015

I'm only giving Toyota of Dallas a one star rating because there was no option for zero stars. Since my husband's car was recently totaled in a flood in Houston, we drove to Dallas today to buy a car from Tauren.Tauren has eagerly and persistently called us over the past few days after approving my husband, who has excellent credit by the way, for the car that he wanted. We spoke with Tauryn before we left Houston and a couple times while on the way to the dealership. Once we arrived, we shook hands with Tauren (no eye contact) and were asked to wait at his desk. Well we waited about 45 minutes only to hear, not from Tauren himself, but from another salesperson that the car was sold this morning. Now, aside from the fact that this indicates that there is no effective communication at this dealership, neither between colleagues nor between salesperson and customer, there was also no attempt to make the situation better or to show other options. We understand that things happen, but it just seems like any smart car salesman would make every attempt to at least still make a sale when money is on the table with no strings attached. Bottom line, poor service here.

Ricky Sin

Nov 9, 2015

I have had nothing but positive experiences here. I've been well taken care of and never patronized by my salesman, Syed Jafri...always a positive attitude and willing to help.

Lee Solis

Nov 9, 2015

I did some research on new 2015 small Corolla and decided to give Toyota of Dallas a look and am very glad I did. Mr.Syed Jafri, our salesman was extremely knowledgeable, showed us every possible combination of colors, models, features with absolutely no sales pressure or pitches. This was without a doubt the best experience I have ever had at a car dealer. While every person we met was professional, I highly recommend Mr Jafri as a contact. If your thinking of a new car, look at a Toyota, it comes highly recommended.

Jag S

Nov 9, 2015

Syed Jafri is a mind blowing sales person. He has great product knowledge although i was there to get my old car oil changed but he gave me a great deal on new car and for the old one he gave me more than what i expected. Thanks Syed Jafri i will be back soon with my friends and family

Mrs. Ryans

Nov 9, 2015

I'm only giving Toyota of Dallas a one star rating because there was no option for zero stars. Since my husband's car was recently totaled in a flood in Houston, we drove to Dallas today to buy a car from Tauren.Tauren has eagerly and persistently called us over the past few days after approving my husband, who has excellent credit by the way, for the car that he wanted. We spoke with Tauryn before we left Houston and a couple times while on the way to the dealership. Once we arrived, we shook hands with Tauren (no eye contact) and were asked to wait at his desk. Well we waited about 45 minutes only to hear, not from Tauren himself, but from another salesperson that the car was sold this morning. Now, aside from the fact that this indicates that there is no effective communication at this dealership, neither between colleagues nor between salesperson and customer, there was also no attempt to make the situation better or to show other options. We understand that things happen, but it just seems like any smart car salesman would make every attempt to at least still make a sale when money is on the table with no strings attached. Bottom line, poor service here.

ZoCo

Nov 5, 2015

This is a great dealership! The staff is good, especially Kelly. He's very patient and a good listener. I only went in to test drive an Avalon, and he was very knowledgeable and didn't try to force me into a deal when I indicated that I wanted to do more research. Unfortunately, I'm not in the market for a new car right this minute, but my mom and I are both planning on coming to Kelly when our current Corolla leases are up! Also, when you buy a car you get to ring a huge gong, so there's that! :)

suitdoctor

Nov 3, 2015

I bough my used Mini Cooper S from Toyota Of Dallas. Richard Brooks my associate was very friendly and helpful. These are the following points of my purchase that made it special.1. I was able to get a great deal on the car2. They repaired all the things I had concerns about. Oil leak set belt.3. They offered me a loaner car while they worked on my vehicle4. The finance process was a breeze and they worked hard to get me a great rate.5. The GM made sure that my purchase was a pleasurable one.6. I'm not the easiest sell on earth and they endured me and made me feel like I would be back soon.7. Brent the used car manager was attentive and responsive to all my needs as we were scheduled to go out vacation. He upgraded my loaner car for free!!! If they would have me as a client I will be back.James Ayonga

Colter Knox

Nov 1, 2015

Mat Montoya took great care of me and My Family could not ask for a better experience.

Kosey P

Nov 1, 2015

Matt Montoya had me in an out without missing a beat! He made sure my family and I were taken care of and made us feel like we were at home>>>> # WhyBuyAnyWhereElse #Superstarsalesman

Ed Pin

Nov 1, 2015

I had to order my New vehicle, Matt Montoya made sure my vehicle was delivered in a timely manner and made sure it was perfect at delivery! Thanks Again!

Dion Andrews

Nov 1, 2015

I came in and was out with no hitch! Matt Montoya really took the stress out of buying my New Sienna!

Dina Navino

Nov 1, 2015

Toyota of Dallas really when above and beyond! Matt Montoya went out of his way to make sure that I knew how to operate my new vehicle, him and the staff at Toyota of Dallas really made me feel at home.

Cody Gibs

Oct 31, 2015

Toyota of Dallas has 100% earned my business! I buy a new car every two years and this was the best car buying experience I have ever had. Thank you Augusto for making me and my family feel welcome and that we were your first priority. I love seeing my kids enjoy the DVD players. My wife satisfied with enough cargo space. Thank you for landing us on the right car. Although I thought we were going in to look for a new Rav4, we love our new Highlander!

Evelyn Rivera

Oct 30, 2015

I love my 4 runner and I want to thank Augusto Medrano and I want him to be recognized for being the best sales rep by far I have bought other cars but this one is truly to remember for life. I went their looking at a SR5 but when I saw the limited I was in love with both of them he told me if I wanted to drive both of them and see numbers on both of them he would do that for me I knew at that moment he was not just their to just get a sell but to make sure I took my time and made the right decsion after driving both of them and seeing the numbers he assured me he would take care of me on the price and he did he honored his online price and got to my payment on the limited one the one I fell in love with. Augusto Medrano is by far the best Sales Rep he follows up with me even still after the sale I have had the pleasure of working with him I will send all my family and friends to him I'm his customer for life. Thank you Augusto and Toyota of Dallas for making my dream come true.

Jessica Rodriguez

Oct 30, 2015

I was referred to Augusto Medrano by my friend her parents had bought their car at Toyota of Dallas and they told me he was not your typical salesman he actually listens to what customers want. I called him late on Sunday and he answered his phone suprising due to it being his day off I told him my friends parents had just bought a car from him and I wanted to go in on Monday since it was my day off he set some time apart to show me my Rav 4 he answered all my questions and was very knowledgeable of the product. Augusto defiantly made me feel like family and I love my new Rav 4 he just earned a customer for life.

Kiesha Woods

Oct 30, 2015

I was looking online for a Camry and by far Toyota of Dallas had the best pricing. I went to Toyota of Dallas and was just driving by when Augusto Medrano asked me if I had been helped I told him I was comparing cars and pricing and he said he was their to answer all my question I knew right their that he was not a pushy salesman he showed me a Camry and a Corolla and asked me what was I comparing it too I told other makes and models and he respected my answer he was very knowledge about other make and models and told me that he understood it was my first day looking. I went to two other dealers and did not get the same treatment that I got from him. I decided to buy that weekend from him due to him being respectful towards me. He introduced me to his New Car Director Cody and both worked numbers really fast if you want to save time and money please go see Augusto Medrano I will send all my friends and family to him and Toyota of Dallas because of their excellent customer service.

Jorge Cruz

Oct 30, 2015

I bought a brand new Camry from Augusto Medrano I live in Lufkin Tx and called the dealership and he answered the phone with a great attitude. I asked him if the prices were real online and what was the catch he said their is not a catch that they are a volume dealership and want to sell as many cars as a dealer he asked me if I was able to come to Dallas I told him I already had plans to come out that weekend but did not want to waste my time he told me that he would not waste my time just to bring in the stk# of the car and he would have it pulled up for me when I get their. I got to Dallas and went to see him and the rest was done I was their for an 1 hour and 30 min and took delivery of my car. Augusto was very considerate of my time and my weekend I will send him everyone I know from east Texas.

Sarah Torres

Oct 30, 2015

I want anyone who is in the market for a car to go see Augusto Medrano at Toyota of Dallas he made me feel very welcomed to the dealership as a buyer it can be terrifying sometimes but not with him. I was their during my lunch break and he showed me the Rav 4 I told him I was only their to see the car and drive it and only had 1 hour to be their he was very respectful of my time we test drove one and he explained all the trims in less than half an hour and drove it as well. I told him I would come back with my parents and we went back on Saturday and we bought one of the main reasons I bought from him cause he took his time to explain everything all over again to my parents and it was in Spanish he was very polite to me and my family I will defiantly send him everyone I know.

Adina

Oct 30, 2015

Ace Wall called me about my end of lease and I drove by after work! I can't believe how much i could save with the deals they had at Toyota of Dallas. My favorite part was the test drive because Ace kept us laughing and was very easy going and know his Toyotas. I think that people forget how important atmosphere is Great place!

Carlos Teran

Oct 30, 2015

I want to take the time to write a review and acknowledge my sales rep Augusto Medrano. I pulled into the dealership and was greeted by him and welcomed me to the dealership he offered me something to drink due to the hot wheather and we went inside he showed me the new dealership and was greeted by all the staff Cody the New Car Sales Director came out and said hi to me and made me feel welcome he asked what kind of car was I looking for I told him a Camry he told me that I was in good hands with Augusto and to just pick a Camry out he would take care of me on the numbers. I leased my brand new Camry for what was advertised and I love my brand new car. I will send all my family and friends to Augusto Medrano he follows up with even after the sale he just earned a customer for life.

Peter Berg

Oct 30, 2015

Met Ace Wall in the service drive a while ago he called to check to see if my family needed anything and to check how we were doing. I'm telling all of my friends how nice it is to meet a salesman that helps out while your car is being repaired! Go for a visit, you'll be happy you did!

Tari Caston

Oct 30, 2015

I bought my 2015 Toyota Prius from Toyota of Dallas on a Saturday I was looking around in the lot when a young gentlemen Augusto Medrano asked if I had been helped I told him I was just looking he said he was just working that brought a smile to my face and made me laugh I had just came from another dealer and did not get the same warm reception like he offered he asked if I was familiar with the Prius I told him my friend had one but was hesitant about a hybrid he explained all the warranties on the whole car and the extended warrantys to cover the whole vechile. I drove it and loved it I showed him the online special and he said not a problem just pick one out and he would handle the rest transaction was fast and time consuming. I bought from Toyota of Dallas because of Augusto Medrano excellent customer service and making me feel like family and not just a customer. I will refer all my family and friends to him because I know they will be in good hands.

Geraldo Rodriguez

Oct 30, 2015

I bought my 2015 Toyota Camry from Toyota of Dallas my sales rep was Augusto. I called the dealership and was looking for the Camry and saw the online specials he asked me what would be the best time to go out and I told him at 8pm even thought they close at 9pm he was very patient and told me to take my time in picking out my car the process was fast and easy he honored my online price and the whole transaction was very pleasant. I will definitely refer all my friends and family to Augusto and Toyota of Dallas its sales reps like him that earn a customer for life.

Bay U

Oct 30, 2015

I loved how a salesperson can bend over backwards to make sure i'm taken of! Ace wall met me a month ago and texted me today to share all of the specials and ask how my family was doing! Im out of town but we set up time or later next month to jump into a new Tundra! That's great that Toyota of Dallas has people that care feels like i'm part of the club now!

Norma Reyes

Oct 30, 2015

I bought my brand new 2015 from Toyota of Dallas went to 3 dealerships and Toyota of Dallas was my last stop Augusto greeted me with a smile and was very kind with me and had lots of patients with me. Augusto took his time and asked me what was important to me in a car and he actually took his time and wrote everything down and explained all the trim levels. I bought from Toyota of Dallas due to his customer service and not just trying to get a sale. I will refer all my friends and family who are in the market to buy a car to Augusto and Toyota of Dallas.

Marina

Oct 30, 2015

I had a blast this week when planning husband'd birthday surprise Ace wall helped me go over the new Tacomas I can't wait til mid Nov. The place was very nice with a great staff :) New home

Uday Prajapati

Oct 30, 2015

After my whole family bought new cars, I figured it was my turn to upgrade into a new pick up truck.I was my referred to FJ and Cody. These guys did not disappoint, customer service on point!Thank you guys! I will be referring friends to you guys as well!

Ju-Chi Yu

Oct 30, 2015

As college was around the corner. I needed a small and fuel efficient car.I needed a car soon, so I want to Toyota of Dallas and was assisted by Francisco.I told him my budget and what I was looking for.He suggested a Prius, which I fell in love with! Easy to drive and really good on gas!Thank you again Francisco on my brand new Prius!

Abe Ash

Oct 30, 2015

I was debating between a Nissian Murano but did not get the great customer service at another dealer so I stopped by Toyota of Dallas on my way home it was raining and Augusto asked me how can he help me I said I was just passing by he stood in the rain and took his time to answer my questions we drove the Highlander and worked the numbers he honored his online price will definitely refer all friends and family friendly staff all around.

Jose Guerrero

Oct 30, 2015

If you're looking for a great deal, go see Francisco Ovalle!He puts the customers needs and wants first.Great customer service!

Francisco Paulino

Oct 30, 2015

I bought a New Toyota Tundra and Augusto was my New Car Sales Rep this is my first Toyota and he was very patient and showed me both trucks Tacoma and Tundra went with the Tundra for the great deal I got straight forward and honest. I will defiantly refer all my friends and family to him.

Chand Patel

Oct 30, 2015

Driving from Waco and spending hours at the dealership getting the cars we wanted.The manager Cody and Francisco bough dinner for my husband and I.Thank you guys. That is what I call customer service!

Jay Patel

Oct 30, 2015

Big thank you to FJ, Cody, and Dustin for helping me out on getting my new Tundra.

Jiteshkumar Patel

Oct 30, 2015

After spending all afternoon at the dealership, deciding what cars my wife and I wanted to get, FJ hooked us up on 2 cars! Sienna for my wife & a Tundra for me! And to top that off Cody, the sales manger bought us pizza!That's what's you call taking care of the customer!

Jose Salmero

Oct 30, 2015

After many years with my 2008 Tundra, I decided to check out what trucks Toyota of Dallas had to offer.I was greeted by Francisco Ovalle, who was very understanding on what I was looking for.He showed me this loaded special edition tundra, and after test driving it I knew it was the one I wanted to take home.Francisco was able to upgrade me into the Tundra by giving me a low payment and a low interest rate as well!

Eduardo Cruz

Oct 30, 2015

I've been to 4 other Toyota dealerships in search for a Tundra 1794.Nobody in town came close to Toyota of Dallas' price. Francisco Ovalle did an outstanding job all around, understood & listened to my wants and needs. I got the truck I wanted at the price I wanted.Thanks again Toyota of Dallas.

Yolanda Vazquez

Oct 30, 2015

Thank you Francisco Ovalle for getting me approved with your First Time Car Buyer program!I love my car!

Tomas Becerra

Oct 30, 2015

Amazed of how Toyota of Dallas does business.Not once did I get upset with my salesperson or the management team when negotiating. That is how dealerships should be run.Thank you Francisco Ovalle for making me a quick and easy deal on my Tacoma!

Antonio Arredondo

Oct 30, 2015

Thank you Francisco and your Finance department for getting me approved on a new Tacoma Texas Edition! My family and I absolutely love our truck!

Roberto Deleon

Oct 30, 2015

My sales rep, Francisco Ovalle and the his sales manager Cody Freeman out did themselves and got me in a new Tundra! Great customer service guys keep up the good work!!

Dallasfan

Oct 29, 2015

Who knew car buying could be a such a pleasurable experience?Like most car buying experiences begin nowadays begin, it started with an online search. My search eventually led me to Toyota of Dallas website where I found the car that had all my requirements. In the buying process usually the car is the star of the review but the staff at Toyota of Dallas are the real MVP.My original inquiry was to see if they had the Camry I had settled for but unfortunately it had sold that afternoon! Nightmare situation right? Nope, I got attended really quick with Melina who told me of a car that had just came in that fit everything I wanted plus the color I had wanted, red. She gave me the price, description and had the manager, Steven C, involved in the sale ASAP, but it wasn't the regular "sales pressure" that I'm used to, instead it was to make sure I was being taken care of, which I was.I went in to the dealership and had the absolute pleasure to meet the lovely Melina who I had spoken on the phone previously with and set up a time for me to look at Camry, best part was the car was out front for me ready for a test drive, a quick exchange of info like my copy of my DL and I was off to test the drive. Sam Mau came along and told me everything this machine was packing. Lets cut to the chase, the car was everything I wanted , it checked off each box I had as a requirement plus more. I went in with the full intention that I was going in for a 3-5 hour negotiation on price from what I was told but nope they cut straight to the point and the hassle. Finance was a breeze and quick compared to previous experiences elsewhere . I was in and out in no time and on the road less than 48 hours from my original call.5 Stars to the whole team at TOD, from sales inquiry, manager being involved actively and financing making it a breeze. Cudos

Benjamin okpara

Oct 29, 2015

Awesome service was happy at the end of the day with my purchase

Joshua

Oct 29, 2015

He was very patience and helpful taking me step by step showing me cars that will budget that really helped I will definitely come back to purchase a vehicle

Bernardo Diaz

Oct 29, 2015

I've been shopping for a Tacoma for a few weeks, when one of my coworkers showed to to work in a brand new Tacoma, the same one I was looking for. I asked him where he purchased his and he recommended I go see Francisco Ovalle at Toyota of Dallas. I called Francisco and told him exactly what I was looking for, he told me he had it in stock, so we set an appointment later that day. When I arrived to the Dealership, the Tacoma was parked in front of the dealership and Francisco had all my paperwork ready to go. I was very pleased with how Francisco assisted me and got me in and out of the dealership in my new Tacoma.

Brooke Mendoza

Oct 28, 2015

Francisco Ovalle was recommended to me by my brother in law.My husband and I were in need of a car since our old car was falling apart.Francisco was able to get our current car off our hands and get us in a new Corolla.Thanks again Francisco and your finance department for getting us approved!

Brenda Cerda

Oct 28, 2015

When I went to go look at a few corolla's I came across FJ, who was very helpful.I told him I was looking to finance a corolla. We test drove a couple of cars, once we got to the negotiation part or the process. FJ showed me monthly payment, I told him that the payments were out of my budget, so he offered me to lease the car instead.I was not familiar with leasing whatsoever, but after FJ explain the advantages to a lease and how my payments were way cheaper then financing it, I couldn't say no and drove off in my new Corolla S!

Elizabeth Romero

Oct 28, 2015

The first time I visited Toyota of Dallas, I came across Francisco Ovalle, who greeted me and my husband.I told him from the start that I wasn't looking to buy, I only wanted information on his sedans.He showed me the Corolla's and Camry's.After about an hour of test driving the different trim levels, my husband and I were signing paperwork on our new Corolla! Go see Francisco, he will treat you nice and doesn't pressure you to buy.My husband and I couldn't be happier with our purchase!Thank you again Francisco & Toyota of Dallas!!

Saturnino Vigil

Oct 28, 2015

Toyota of Dallas definitely knows how to take care of their customers!Big shout out to Francisco Ovalle for getting me into a new 2015 lifted 4Runner!!!

Dina V.

Oct 28, 2015

Jessica Martin helped me work through my worst nightmare, buying a new car. I hate the whole, find a car and then go into a dealership. Jessica worked through email with me and sent me comparisons, pros and cons, cargo space, etc. No other dealership would go that far for me they just kept asking when I would come in. I finally made it in and bought something totally different Camry and not a Rav4 but Jessica did her best to help it not be such a drag to buy a new car. Never once did a smile leave her face. There should be more female sales people

Britt J.

Oct 28, 2015

My car was causing me issues and making me late for work I had no idea I could afford a newer car. Jessica Martin helped me get the best car for me.

Janet Bonita

Oct 28, 2015

Jessica helped me trade in my 07 Avalon to purchase a new 15 Avalon. She was patient with me and my husband... there is a lot of new technology in cars these days. She should me how the bluetooth worked and even my flip phone can do it :) LoL.

B. Clark

Oct 28, 2015

Went to College with Jessica Martin and just so happened to be moving to Texas reached out to her on Facebook and she helped me set up a Camry Lease for the 2 years I am contracted in Dallas.

Bud M.

Oct 28, 2015

Jessica Martin is awesome! We have a mutual friend and called Jessica we set up a time and she made it super easy to talk to and let her know my situation. She helped me find the right car for my payment. Even included all my maintenance in my monthly payment. Love my new car

aexro

Oct 28, 2015

Purchased my vehicle almost a year ago but I frequently speak to Jessica when I am in for a car wash or service. She always sits and visits with me. She did a great job with getting me a Corolla. If you are looking to purchase a vehicle go see Jessica Martin!!!!

Adrian P.

Oct 28, 2015

two years ago I called in and spoke with Jessica about a used Sequoia for my wife for her birthday. When I got there she showed me a new 2013 that was on discount because it was last year model. I purchased it and she threw a bow in. I brought my sister in last week to get her a new car and Jessica helped her just the same!

Nelly B.

Oct 28, 2015

Felt like I made a friend! Jessica Martin was so helpful

Kamur A.

Oct 28, 2015

changed out my 12 accord to a 16 camry. I am excited. Jessica Martin did great.

Mark. F

Oct 28, 2015

Great new building and customer service. Worked with Jessica Martin Internet department and would recommend her to anyone.

Adrian Marco

Oct 28, 2015

Jessica Martin was great helped my family pick out the right Sienna.

Avery P.

Oct 28, 2015

Jessica had called me and said she may be able to lower my APR % I came in and I wasn't ready for the jump in vehicles yet but I will be back. I appreciated how easy Jessica Martin was to talk to and she understood my situation. When I am ready I will be back for a new car! In the meantime I will send all my friends and family

Abdul Parvina

Oct 28, 2015

Purchased a Prius from Jessica Martin in 2013 and came back in to purchase a 2015 and she was still there! Great sales lady she is always a joy to be around and very helpful. I recommend Toyota of Dallas and Jessica as your sales person!

Shar Good

Oct 28, 2015

Jessica Martin and the finance team really helped me get into a new car and out of my "buy here pay here" car.

M. Vasquez

Oct 28, 2015

Jessica had called me and asked if I wanted to trade in my 14 FR-S and get into a new one.. Which I did and had been trying to for sometime. I purchased an automatic and wanted a manual. It took some time but I understood we were waiting on the bank. As many times as I had been in there before no one could or would help me. Jessica Martin made it happen. Now I have the FR-S I want! I will send all the members of my Scion Car Club to Jessica! Thank you for Scion of Dallas!

M. Rennak

Oct 28, 2015

Came in last week for service and was browsing at the new Tacoma. Went home spoke to my spouse about it and we decided it was time. While I was there a week ago I spoke with Jessica Martin briefly I called her and surprisingly she remembered me and we set up a time for a test drive. Needless to say I am now the proud owner of a 2016 Tacoma TRD SPORT with Tech package and it is everything I wanted and more.

Michelle Baeza

Oct 28, 2015

Waiting to get my oil changed today and Jessica Martin came and introduced herself to me and offered a free test drive. I was driving a 2011 Rav4 and I guess living under a rock because I did not know they changed the body style. Anyway, I feel in love with the 2015 Rav4 XLE and made the move. I have purchased every Toyota from Toyota of Dallas and they have improved so much over the years from the people and facility it is wonderful. Ohhh I almost forgot my two years of maintenance when you purchase a new Toyota!!

Matt M.

Oct 28, 2015

First time buyer nervous to come into a dealership. Found out about PURE PRICE from Scion online. Spoke with Jessica Martin through email and came in, it was exactly what she said! Everyone always told me buying a car was a pain... This wasn't a pain at all! I will be back for the FR-S in a few years

George Bass

Oct 28, 2015

Jessica Martin has sold my family now 4 vehicles. We drive down from LA for the best deals and she always has the vehicle ready and make sure we understand how to use each feature. She always answers emails or phone calls that we send her through out the years.

Melissa Sylla

Oct 28, 2015

I have purchased a lot of vehicles in my day and NEVER has it been this easy! Thank you to Jessica Martin and Mitchell Bartz for making it so easy. I was in and out of the dealership faster than getting my oil changed!

John

Oct 27, 2015

Had the best buying experience of my life loved the way I was treated with so much respect. The facility was amazing as well I highly recommend Joshua Conner at Toyota of Dallas!

Phillip Morales

Oct 27, 2015

If you want a great deal & a smooth car buying experience, go see Francisco Ovalle at Toyota of Dallas! Very knowledgeable on his product & not pushy like other sales guys.I couldn't be happier with my new Camry XSE!Thanks again Francisco!!

George Streckmann

Oct 27, 2015

Never have I been in and out of a dealership in less then an hour with a brand new car.I have been shopping around for a brand new Prius for a few weeks. When I called Toyota of Dallas to see if they would beat a price another dealer gave me, Francisco(the sales rep who assisted me) said he would beat my offer. I told him I would be at the dealership at 10am, by 10:45am I was out in my new Prius C.Big kudos to Francisco and his managers for beating the offer I had and getting me out in no time!!

Angela Pineda

Oct 27, 2015

Toyota of Dallas by far the BEST dealership to purchase a new vehicle from! Friendly atmosphere & easy to negotiate. Go see FJ if you want a smoking deal! No other dealer in town was close to their competitive pricing!I am very happy with my new Camry! Thank you Toyota of Dallas!!! :)

p. Sanlle

Oct 27, 2015

Jessica Martin was very helpful and introduced us to the service department for future services.

A. Griggs

Oct 27, 2015

after searching online at everyones inventory I called and spoke to Jessica Martin about trading in my 13 Tacoma for a new 16 Tacoma. I was there 45 minutes later Jessica already had the truck we spoke about pulled up and ready to test drive. She made everything quick and so easy! I will send my friends and family to her. I love my new Tacoma they did an amazing job with this new body style

Courtney T.

Oct 27, 2015

Came into Toyota of Dallas for the first time ever after talking to Jessica Martin over the phone. My first impression was a nice clean facility and everyone seemed happy to greet me and ask me if I am being helped. Jessica did great and was patient with me! I needed a bigger back seat than my Corolla but the Camry seemed to big of a car. She helped me position the seat where I could see everything and my kids car seat fits great in the back! I will come back for my service for sure the nicest facility in the metroplex!!

Elizabeth Crow

Oct 27, 2015

I had a FJ Cruiser when I was first married then purchased a JEEP and have had a JEEP since. We are expecting our 4th child and need a third row. After going to JEEP, Chryslar, Dodge and FORD we decided to go back to Toyota just to see. NEVER in a million years would I think that I would choose a mini van. The Sienna was the best option and I would recommend it to ANY family with small children. It has made my life so easy when I am out by myself with the three little ones now!! Jessica Martin was our sales lady and she should me every single SUV on the lot with a third row then finally convinced me to look at the Sienna and I am glad she did!!

Mary M

Oct 27, 2015

Purchased a Sequoia after years of driving a BMW at first I wasn't happy about the switch but after we came into the dealership and our salesperson Jessica Martin should me all the options its almost the same that is on my BMW and a lot more user friendly. I look forward to the free oil changes for 2 years too!!! BMW NEVER offered that!

Trey Saenz

Oct 26, 2015

Ace helped me find my new prized possession, my pride and joy. My 2006 Mercedes Benz. I wanted something luxury but nothing too much out of price range. Ace Wall helped me get the car I wanted for a great price and I couldn't be more pleased. If you're in the market for a reliable vehicle at an affordable rate, this is the place for you=Toyota of Dallas!

Demissee

Oct 26, 2015

On behalf of me and my husband I would like to thank Toyota of Dallas and our amazing Salesman, Ace, for helping us find the perfect vehicle for our family. We had a great and very smooth experience with finding and purchasing our vehicle and Ace was very patient with us. I would highly recommend this dealership.

aurora m

Oct 26, 2015

I walked into this place for the 2009 Venza. When I saw the car the appearance did not meet my expectations. But that attracted me and caused me to buy the car is the way the sales person "Ace Wall" attended to me. He is charming, professional and above all have a good manner of approach. I will recommend this dealership to my friends, he is an asset.

K. Hill

Oct 26, 2015

Mr. Wall helped me get a 2012 Toyota Corolla, to all the standards and showed me the car to my approval. He sold me the car that i liked, i came the following weekend to pick it up with no problem and no headache and he worked a miracle for me to get it, i would recommend anybody else if the they want a car to come for Ace, he will give you a good estimate and work with your price and help you get.

Taylor Mac

Oct 26, 2015

sold my car here, who knew they also BUY cars. Ace Wall made it an easy choice... low pressure, laid back atmosphere. When I decide I need a car again, definitely coming here to buy - very good!

J Rob

Oct 26, 2015

My dad and I were looking for my first car and decided to come to Toyota of Dallas. Ace Wall and everyone there was very friendly and helpful. We were disappointed when the car that we actually wanted was out of our budget, but the dealers there were able to give us a very reasonable price in our price range. Overall the process was easy and pleasurable.

A Jimenez

Oct 26, 2015

Excellent services!! 100% recommended, Ace Wall worked with my bad credit, and got me approved. I recommend him; Ask for Ace Wall- excellent sales consultant

Delena

Oct 26, 2015

I came in needing a car in a hurry! There was a Chevy Malibu advertised that I had to have! My salesman DAVID "ACE" WALL took me right to it. He understood that it was the only car I wanted and I got it! It was great to have someone listen, understand what you need, and take care of you with no problems. Chris in finance was able to get me a great rate for my "not so good" credit. The entire process was a breeze. Great service!

Harry Lin

Oct 26, 2015

I went here on a whim. I was having major trans issues w/my vehicle and was tired of paying for a rental car for a month. Salesman (Ace) immediately greeted me, shook my hand, and introduced himself to me. He was dressed professionally in a company logo'd polo shirt and khakis. I haven't bought a car since 03 so I'm guessing suits are out. Anyway, this was my 2nd stop. The first place the salesman was on crutches, wearing a tshirt and basketball shorts! Didn't introduce himself, ask my name, etc. Very unprofessional. He told me I would never be able to get a loan in the US w/o a down payment, so I decided to give Toyota of Dallas a try. I'm a stickler for customer service and I'm a very satisfied customer. It's been 3 weeks and I've been happy. I would highly recommend Ace and the staff at Toyota of Dallas to my friends and family.

Q Ho Pra

Oct 26, 2015

Buying a car is not stereo typically the best activity for a Saturday afternoon...however, when I went to Toyota of Dallas (without an appointment) I was greeted when I pulled into the dealership. Everyone I encountered was friendly and eager to help me in my decisions. It's a nice feeling when you're at a place of business and you can tell they genuinely care for their employees and make them happy....that reflects on the type of business they do and how they treat their customers. Go to Toyota of Dallas, they will treat you great just like they did me.

Atd

Oct 26, 2015

The staff was knowledgeable, friendly and polite. You can't ask for much more! I will be coming to this dealership, when I am ready to trade my Camry in for a newer model.

Juan A.

Oct 26, 2015

First time visiting this dealership and was very impressed with your representative. I will try to use your location now for all my Toyota needs, including sales. I was made to feel welcome and that is lacking from other dealers.

Prav Newman

Oct 24, 2015

I purchased a Prius c from Jessica Martin last year and she really helped me with a great deal that worked in our budget because I am in school full time. My husband had an accident last month and we had to get a new car. We didn't hesitate we called Jessica she got the car ready and even though its been a year she got us almost exactly the same deal!!! She has been great to us and has also sold two of my college friends a car. We will keep her in our Prius c Family :)

lavan

Oct 24, 2015

My mom and I had been at another dealership earlier that day and decided to check one more before making my decision. Jessica met us out at the Corollas and should me the white with orangeish interior... I wanted black leather but didnt want the upgraded options it came with. She gave me the option no one else did. Get this vehicle and get black leather in it. I picked up my car Monday and it looks amazing it is exactly what I wanted. Working with Jessica Martin was such a different experience than the gentleman at the other dealership. I hate to say it but it was nice having a woman sales person assist me. Made me more comfortable. I will tell all my friends and coworkers about her and her great customer service

Wilson

Oct 24, 2015

I purchased a Highlander Limited for my wife for our 15th anniversary. I came in on my lunch break looked at the vehicle and worked out all the details. My wife wasn't able to come in until later but Jessica Martin put me through the whole process and made it so easy. When my wife came in later that day with my two kids she made it super easy and spent so much time showing every detail of the Highlander. We upgraded from a 08 Odyessy to a 15 Highlander. Alot in Technology has changed!! We will tell anyone in the market for a new car to go see Jessica Martin Internet Sales Manager. She is the real deal!

Bradford

Oct 24, 2015

I bought my Camry two years ago but Jessica always greets me when I come in for service!! Its awesome to finally have a salesperson stick around and actually have a friendship with. She is awesome!!

Jenny

Oct 24, 2015

Had to most of the deal on the phone because I am a busy mom and this was a surprise for my husband. I made it into the dealership Thursday and went right into finance. It was so quick!! To put a cherry on top Jessica Martin (our sales lady) drove the truck to our house with a bow on it for my husbands surprise!!! We love our new truck!!

Cherry

Oct 24, 2015

Jessica Martin and Cody Freeman made it so easy to trade my 13 Corolla and lease a new one! And the new facility is amazing!! Go see Jessica at Toyota of Dallas she is wonderful

Morgan M

Oct 24, 2015

Came in from Euless after talking to Jessica Martin on the phone. My truck died and I need a reliable car with good gas mileage. I was looking at the tC but after Jessica told me about the new buyer program we looked at the new Scion iA and it was so much more than what I would get with the tC. I am glad she showed me options and was able to get me a brand new car with NO CREDIT!!

phillip strong

Oct 24, 2015

after you purchase no one returns your calls .I have a issue and would like to talk to someone

john

Oct 23, 2015

went into Toyota of Dallas and Josh Conner took great care of me and had me out of there in no time! I would highly suggest him and the dealership!

Rosa Soza

Oct 23, 2015

My family and I were very impressed by the new facility at Toyota of Dallas.I went in to look at a couple of cars and was greeted by Francisco Ovalle. He didn't come off pushy like other sales people. He asked me what I was looking for and what I was looking to spend, next thing you know I leave in a brand new Corolla in less then an hour and a half.The car buying process was very smooth & easy.The management team and Francisco worked me a deal I couldn't say no to.I highly recommend this dealership if you want no back and forth haggling. They will get you in and out in no time without spending endless hours like other dealerships.

R.Smith

Oct 22, 2015

Need a car? New or Used? Buy a Toyota. We have 4 in my family. Need a salesperson? Go see Kelly Morck at Toyota of Dallas. Kelly and both his parents have worked in the car business and they know their stuff! Any more questions? Kelly and the staff there at TOD can answer them.

Steve Perkins

Oct 21, 2015

Syed Jafri is a very friendly and helpful salesperson. He even came to pick up my old car from my home. Thanks Syed

perkins Steve

Oct 21, 2015

Syed Jafri is a very friendly and helpful salesperson. He even came to pick up my old car from my home. Thanks Syed i will be back soon for my second car

April Griggs

Oct 16, 2015

Always wanted a Camry and I finally got one and its NEW!! Jessica Martin helped me get into a Camry I never thought I would be able to and I am not paying an arm and leg. I will send all my friends and family. I am so excited!

Steph. Vancouver

Oct 16, 2015

Live in San Antonio and my niece Jessica Martin works at Toyota of Dallas. I was able to work a deal on a Sequoia and have her deliver it to me. I have never owned a Toyota before but I love my Sequoia!!! So much room for my growing family! Thank you for making a negative situation into a positive and making purchase a vehicle so EASY!

John Mathews

Oct 16, 2015

I purchased a 4Runner from Jessica Martin Internet Sales Managers all the way in Oklahoma. I got there the shuttle picked me up from the airport and I was in and out within 45 minutes. AWESOME SERVICE plus I got a much better deal going to Dallas than what my local dealerships wanted to do. Would do it all again.

Lydia A.

Oct 16, 2015

I purchased a 2011 Jetta at the old building on harry hines. Came in today to see if I could get a new car and my sale person Jessica Martin was still there (seems like that never happens anymore). I was not able to get in a new car yet but I will be back in a few months when timing is right. Thank you Toyota of Dallas for always taking care of me!! :)

Senthil, Priyakrishnan

Oct 16, 2015

I came in a few months ago with my friend who purchased a vehicle from Jessica Martin on the College Grad program. I told her once I found a job I would come in and get one too. I start my new job Monday in Houston and came in today to lease a Corolla from Jessica like I said I would. She is always so helpful and easy to work with. She still got me the college program months later. Go buy a car from Jessica Martin she knows what she is doing.

David Smith

Oct 16, 2015

Came in on my way home from the office. Walked in and Jessica Martin was there to greet me. I asked to see a few different Tundras. She showed me and I selected the one I wanted, asked her to email me best price and I will get back to her. She emailed me immediately, we agreed to the price. I added aftermarket items so it took a few days to get my truck. I never had to step foot in the dealership again. Jessica hand delivered my new Tundra to my door. Helped me out a ton because I am a busy guy. I have purchased over 20 cars in my day and have never had someone make it so easy to buy a vehicle. Thank you for your great service Jessica!

Patrick M.

Oct 16, 2015

Great customer service. Came in to take a look at the 2016 Tundra Limited. Even though I was not ready to purchase and Jessica new that from the beginning, she still showed me all the options and multiple trucks to help me make up my mind. She even showed me a preowned Silverado so I didn't have to go to Chevy. I really appreciated that she wasn't pushy and over bearing like most sales people! I will definitely be back in two months to purchase from Jessica!

Toprak. E.

Oct 16, 2015

I leased two Rav4 from Jessica Martin last year and I spoke with her last time I came into service about my options on one that I am over on the mileage. She is always so happy and willing to help! I love the new building!! Service center is awesome

josh0527

Oct 15, 2015

I had a great experience with the dealership. Our salesman, Brad King, went above and beyond to make sure we were satisfied. I would recommend him and your dealership to anyone looking for a stress free buying experience.

Terry

Oct 13, 2015

I do not have perfect credit and after a few dealerships of treating me differently because of my credit and not being able to get me approved I spoke with Joshua Conner at Toyota of Dallas. Not only did he treat me with respect he also got me the loan I wanted with a good interest rate. I was really down on my self because it seemed like I was not going to get a new car so BIG thanks to Joshua Conner and Toyota of Dallas for getting the deal done!

JulianUSA

Oct 11, 2015

I called to ask for a very specific car, Toyota Highlander used 2010 for $18,000 or less. The person I spoke with, Richard is a used car salesperson, and he said he had two SUVs in stock.When I asked about the carfax, he said both of this cars were clean and they were one owner.I asked twice about the clean carfax and he assured me the cars were clean and was very eager to get me to come into Toyota.When I arrived, Richard told me they had sold one of the SUVs (in less than 15 minutes after my phone call) and the other car they had would be available for financing because it had FRAME damage!!I told him what a waste of time he and his personnel were. I was traveling with my wife and my 7 month old child, that is the reason why I called first to make sure they had what I was looking for.This Toyota is a circus. Do not go in here. You will end up loosing.

Juan Garibo

Oct 10, 2015

Ricardo Guajardo helpful nice have me a grieta deal Thank you

Rosa S.

Oct 10, 2015

I was looking for a used vehicle and had always driven smaller cars. i complained to friends about visibility and difficulty getting around in the snow and they suggested I look into a small pick up or SUV. They also recommended a car dealer, Toyota of Dallas. I took the time to drive up there not really expecting to find anything! I was very surprised by the service I received from the salesman there. They all were very helpful! They took a lot of time with me showing me the differences between the SUVs and pick ups and all three were very patient with the MANY questions I had. For anyone looking for a used car and/or truck i would certainly recommend Toyota of Dallas and their staff.

Stephaine

Oct 10, 2015

Sent in a lead looking for a Prius for better fuel economy Joshua Conner and Toyota of Dallas gave me a deal I could not find anywhere else! They took care of me after the sales as well with a few minor issues that I had really impressed me and that hard to do with a car dealership. BIG THANKS TO ALL OF THEM!

Sonny Gomez

Oct 10, 2015

I had a great experience with Christopher Strong. I love my new XSE Camry. See him if you are looking to get a great deal on a new Toyota!!

Mg Hsi

Oct 9, 2015

Just purchased a brand new Corolla S 2015 in white and I couldn't be happier. I got a great deal on it and the service was great. My family and I have been purchasing cars from here for years now and we always find ourselves great deals and great cars. Shoutout to Toyota of Dallas for great service and hospitality!

Shaba Zada

Oct 9, 2015

This was the first time I had been to this dealership and was immediately impressed by them. I was never pressured into buying or spending more than I wanted. My time was never wasted as it was a prompt and easy process.

Os Alvarez

Oct 9, 2015

All of the folks at Toyota of Dallas were friendly, helpful, and professional throughout my car buying experience. I would recommend them! Thank you for helping me purchase the new Tacoma!

MyBluCamry

Oct 7, 2015

I can't believe how dedicated my salespeople were that night! I had Ace Wall helping me make a great choice in my new blue camry he was pleasant to work with through the process. Mr. Wall had great help from Spencer Moses he was very informative- ! It was nice to see a team work together I felt like they made me feel important and they worked twice as hard to help out! Thanks Ace and Spencer-- I'm glad i took your cards for next time!

Zdug

Oct 7, 2015

The staff was very informative I had a great time! I can't believe what that it went as smooth as it did and I had Ace Wall explain the features of the new camry that I would benefit from the most. He was patient and fun to work with I was relaxed and happy to have a new Camry!

Pamela Van

Sep 30, 2015

I walked into the dealership thinking I may not be able to get car due to a crappy credit score. Before I start looking for or test driving to my thought inevitable car doom, Ashiq Khan reassured me that I do have options. He was able work with what little I have and got me into an awesome Toyota certified Camry. I got to drive the car home that night. I'm super ecstatic about my new love and it's all thanks to Ashiq. Thanks to Toyota of Dallas! Shout out to Sam Mau sales team and Ashiq Khan! #teamtoyota

Amir Patel

Sep 30, 2015

Leased a new Camry for my wife coming into the country next week. Jessica Martin was so helpful she dropped the car off at my house since I do not know anyone here and can not drive two cars. Can't wait for my wife to see her new car!

MICHAEL CONTRARES

Sep 30, 2015

PURCHASED A 2015 SCION FR-S FROM JESSICA MARTIN AND IT WAS SO EASY TO GET DONE COMPARED TO ALL THE OTHER DEALERSHIPS I WENT TO. I GOT EXACTLY WHAT I WANTED AND WAS ABLE TO ADD SOME AFTER MARKET ITEMS INTO THE FINANCING. I WILL TELL ALL MY FRIENDS IN MY SCION CAR CLUB.

Meyers

Sep 30, 2015

We have come into Toyota of Dallas for years the new facility is much nicer than the last one. Our salesperson retired so Jessica Martin was so kind to help us out. We upgraded our Camry and then came back the next day and upgraded our Rav4 because she made it so easy!!

Ryan S.

Sep 30, 2015

Leased a 2015 Corolla S Plus from Jessica Martin my family has purchased two Camrys previous. She is always so professional and knowledgeable. We enjoy purchasing/leasing vehicles from her. If you are looking for a helpful, kind and knowledgeable salesperson, go see Jessica Martin!

Angelo G.

Sep 30, 2015

I work two jobs to support my family and Jessica Martin was able to work around my busy schedule and get mostly everything done before I stepped into the dealership. She even let me take the car to show my wife and kids before agreeing to lease it. I had such a better experience with Toyota of Dallas than I did almost 10 years ago!! Thank you Jessica for being so kind and helpful!

Praven

Sep 30, 2015

Purchased a Highlander Limited a few weeks ago and Jessica Martin had us in and out quick. She showed us all the options twice... we are not very tech savy. She even offered to come to our house in a few days after purchase to go over them again to insure we understood. She was GREAT!!!

Romanchenko

Sep 30, 2015

Came into Toyota for the first time after driving past it for 5 years. Glad I did instead of going to the old dealership by my house in Plano. Jessica Martin was so great and knowledgeable on the Rav4. It was the best experience I have had purchasing a vehicle and I have purchased quit a bit in my day. Highly recommend Toyota of Dallas. Go see Jessica!!

John Tily

Sep 30, 2015

Jessica Martin helped me pick between GMC, Ford and Toyota truck. I love my new Tundra so far can't wait to see how it tows! - John

Linsey Salloum

Sep 30, 2015

Leased a new 2015 Camry it is my third Camry but first time at Toyota of Dallas. Loved it!! Jessica Martin was so helpful and friendly! She introduced me to Andy in service who will be my new Service Adviser. Toyota of Dallas made it super easy to lease my new car.

Min Ling

Sep 30, 2015

Jessica Martin did get. Helped me get new Rav4. Second from Toyota of Dallas. Like the new building

John S.

Sep 30, 2015

Was nervous to make the drive without knowing the price but I made it early Saturday morning with my family and was in and out of the dealership with in 2 hours. Jessica Martin was very kind and helpful! Chris Green in finance explained all my options for warranties and helped me pick the best one. I will send all my friends and family to Toyota of Dallas when they are in the market.

Annie Broussard

Sep 30, 2015

Had a wonderful experience and I hate buying cars. Thank you Jessica Martin and sales staff for making it so easy and quick. I love my new Highlander! We will be back for an Avalon for my husband soon

EmKay

Sep 30, 2015

Excellent car buying experience with Spencer Moses. I got a great deal and it was an overall smooth process. I'm really pleased with my car and I highly recommend Spencer at Toyota of Dallas to anyone looking to buy a new car.

H. Lin

Sep 30, 2015

I am not an easy person to please, but when I met Ricardo, I felt at ease. He did not pressure me to buy the first time I saw the car. He gave me options and I came back on the third day and bought. He was patient and persistent with me at the same time. This dealership is beautiful! I enjoyed getting to hit the gong after my purchase was complete! Go see RICARDO G if you are looking to upgrade your car!

Adina Richol

Sep 30, 2015

Frankly, I have bought a few Toyota from difference dealerships, but Toyota of Dallas has the most professional sale/managers and treat customers with respected and for sure I will recommend friends and family to buy car(s) from them. Plus I really enjoyed driving my Sienna Van that I bought from Ricardo.

Waic Berg

Sep 30, 2015

Got a good deal and Ricardo was very helpful. Got the car we wanted and very satisfied overall. Wayne was following up all the time , answered all our phone call all time even he was busy, highly recommend him.

Jorge Cole

Sep 30, 2015

No gimmicks. Told Ricardo Guajardo what I wanted and what I was willing to spend and had me set up and ready to go the same day.

FanofDallasToyota

Sep 30, 2015

Great purchase experience with the purchase of my Toyota Prius. Spencer Moses did an awesome job showing the various options and listened to my needs. It was a pleasure doing business with him.

Bill Wilson

Sep 28, 2015

After a long day of car-shopping, Toyota of Dallas was such a relief! No hassle, no issues, and great employees. I believe the gentleman that helped me out was Spencer Moses (I hope I spelled that right), and he was just the nicest guy. I will definitely be going back to Toyota of Dallas for my next car!

Marie M.

Sep 28, 2015

I recently bought a new 2015 Highlander from Toyota of Dallas. My salesman, Spencer Moses, was fantastic! He was very professional. He answered all my questions and he seamlessly guided me through the process. I got a great deal on my trade and the new vehicle. They were very respectful of my time, I absolutely love my new Highlander! It is probably the best vehicle I have ever owned! I highly recommend this dealership! They are the best!!!

Maxime

Sep 28, 2015

Wasseem called me and set an appointment for a car i was interested in on cars.com and i fell in love! Not only with the car but the price & payments as well! Definitely informing some friends and family about all the great deals toyota of dallas has to offer!

Vimal

Sep 28, 2015

I was at the Toyota of Dallas with my family (my wife and 2 kids 2yr old and a 7yr old) for an Oil Change for my Corolla at around 8:30AM on Sep 5th 2015. While we were waiting we decided to check out Toyota Highlander and a 2014 Mazda CX-9 as we were in the market for a 7 seater SUV. Abul, the sales guy, showed us the both vehicles and we enjoyed the CX-9 test drive. Finally we ended up buying CX-9.But the way that we were swindled into the deal was a horrid experience. Here is how it goes. Abdul shows us a price tag after haggling around with him and comparing online prices was $24XXX that includes dealer fees and TTL. We were already an hour and a half into this. So it was 10AM. At this time Abdul says he will get the car washed.We accepted to put in a $5k down and then rest goes into Financing with an APR of 8.9%. Monthly amount came at $358.xx Looks great and straight forward, right? Not really, now we were introduced to Chris Green, the Finance Manager.This guy attempts to shows up three different Maintenance plans Gold, Silver and Platinum. As one might expect every plan had pyramid structure of maintenance. We explained clearly to Chris Green that we DO NOT need a maintenance plan simply because we had 4000+ miles left on Manufacturers Warranty. Besides that we had lesser miles on the miles on the vehicle and on top of the CX-9 had just one year of life (2014 model) on it. Car fax was excellent as well!With us categorically rejecting the maintenance plans, now he starts to pitch for Zaktek protection (a protective coating). Again we say this dollar amount is $358.XX high enough along with our Mortgage payments he gets into SWINDLING plan. He steps out of the office for a couple of minutes. Now the important thing is the time. When this was happening it was 12:30PM. None of us including our kids had breakfast and no other snacks.He comes back and says he is able to get the Zaktek protection for a year for the same $358.XX monthly payment. We believed he was able to do it without any addition to the original $24XXX amount. Again he didnt explain how he did that. A week later I was able to contact the lender and learnt that he swindled us into the plan by reducing the interest to 4.9% and adding $2200+ in addition to $24XXX. Also he did put us in the maintenance plan too, which we EXPLICITLY said we DO NOT want it. With all the trust I had on Toyotas prior experiences (over the past 8 years I have had 3 corollas and still own a corolla) I signed the dotted lines without actually reading the price break up. Please folks, understand we are struggling hard with 2 hungry little kids. Got out of Chris Greens office and pleaded to the sales person that we come back later to get the keys as the kids were hungry The sales person tried to make us wait even longer but finally got off the dealership saying that I would come in that evening to collect. That evening when I went back to the dealership that SUV wasnt properly washed. Clearly could see the mud traces at the bottom portion of the drivers side doors (front and back). When asked, Abdul says he could get it done any other time we wanted. Forget it; Im not coming back to Toyota of Dallas. After two weeks of haggling Toyota agreed to cancel and apply the $1100+ maintenance plan to the loan. But they refused to cancel Zaktek. So I lost over, sorry tricked for $1100+ Zaktek plan.Sorry Toyota, you just lost a loyal customer.

Steve Cooperat

Sep 25, 2015

They were great! Took great care of us and we are very pleased with their amazing service! We love our new car! Thank you!

browneyes2

Sep 24, 2015

I was taking out a loan against my 401-K to purchase a vehicle, was planning on paying cash so Jeff said I could just write a personal check to place a hold on a car I wanted and once my loan came thru then I would call Toyota/dallas and they would deposit that check, he assured me that until they heard from me they wouldn't deposit my check. Well 3 days later I ran into some problems so I called Jeff and told him I was withdrawing my hold on that car and would contact him when I was able to resume with my purchase, and over the next weekend they went ahead and deposited my check! I called Jeff, he said he didn't know what happened but would take care of it, I never heard back from him, sent an email to Toyota/dallas never heard back, he wouldn't return my calls. Luckily I saved my text messages from Jeff and showed them to my bank (chase) and they cxl that check and the fees.

Juan Enriquez

Sep 23, 2015

The car salesman Wasseem Zoubi was a great help! Buying process was easy and fair! Purchased the truck at a great price! These guys are willing to work with you. Definitely will be sending people their way.

Juan Fisher

Sep 22, 2015

I usually don't do reviews, but I thought it was worth mentioning my experience at Toyota of Dallas. I usually cringe when being ushered into the office of the Finance Manager during a car purchase, but I was pleasantly surprised with the service provided by Dustin Egbers. He was very knowledgeable and low pressure. I truly felt that he was looking out for my interest as he worked through the sale and financing with me. It was a pleasure doing business with him and the staff at Toyota of Dallas.

Hugo

Sep 22, 2015

Remember one name if you are shopping for a new Toyota; SuRin Campbell. Surin is intelligent, elegant, respectful, and she wants to sell Toyota vehicles. Even though I can be a difficult and stingy shopper, she helped me attain a great price for my new 4Runner and I cannot be happier. I traveled from Houston to Dallas for exceptional customer service and would not hesitate to do so again. Thank you!

Alexandra

Sep 22, 2015

Toyota of Dallas is great and Wasseem Zoubi made my buying experience even better. As soon as I pulled in he was there to help me decide. He asked me what I was looking for in a car and summed it all up to be the car I was looking for, he also made sure to inform me on all of the perks the car had while on a test drive, which was very helpful, considering I usually find out about that stuff once bought! I am definitely referring some friends and sticking with Toyota of Dallas.

Gai Doan

Sep 19, 2015

Toyota of Dallas has friendly atmosphere and extremely helpful personnel, such as Cody and Sarah. They were able to answer all my questions and made me feel welcome and at ease during my buying experience. Thank you!

Marilyn Holloway

Sep 19, 2015

Halit Ozaltun called me and set an appointment. We met with him Saurday. He was very helpful, courteous and patience. We really appreciate him! Great job!

Tayo

Sep 19, 2015

I found the sales team to be very professional and helpful. Wasseem Zoubi was especially helpful and patient through out the entire process.

S R

Sep 17, 2015

Abdul Sinokrat is the best sales person I worked with. He helped me to find the right car which fits my budget as well as the needs. He took me for test drive, made me comfortable and then also showed multiple options which fits my budget. Abdul also took time to explain the finance options which helped me a great deal. I like his service and definitely would recommend to my friends.Thanks Abdul for a great deal and awesome customer experience.

GangFU

Sep 17, 2015

SuRin Campbell and Tracy Valentino Crawford are very friendly and they are always smiling. I had a nice experience buying a new car in Toyota of Dallas. I would like to recommend them to anyone who are searching for a car.

Jen

Sep 17, 2015

Toyota of Dallas is a great dealership. I visited there and I was totally impressed with the selection of new and used cars. Brad King was very helpful and didn't act pushy. He really made me feel like he cared about my experience. I will definitely be getting my next car from this place!

Paul

Sep 16, 2015

I went to Toyota of Dallas and had the best truck buying experience I have ever had! My sells consultant was Joshua Conner and before I had even gotten to the dealership I told him exactly what i wanted and when I got there it was exactly what we talked about. He had me out of there in a little over an hour. Could not have asked for better

Awesome

Sep 16, 2015

His name is Abdul Sinokrot and he was my dealer guy , very friendly and worked with my interest rate to where I needed it to be.

Jamie

Sep 11, 2015

SuRin Campbell is a great salesperson. She met or exceeded every goal I had in leading a new vehicle. I will definitely be taking my business back to SuRin and Toyota of Dallas.

Jessica

Sep 11, 2015

I had such a wonderful experience buying my first car here. If you are looking into buying a new car, this is the place! Benjamin Okpara and Julio Cardanas took excellent care of us. They are very honest and caring when it comes to their customers. Buying a car here was easy and enjoyable!

Meagan

Sep 10, 2015

SuRin and the Toyota of Dallas team are wonderful! They do everything they can to put you in the car that you want at a great price. SuRin Campbell is THE BEST. Definitely make sure to go see her.

Raj

Sep 8, 2015

Abdul Sinokrot is the best sales consultant I have ever worked with.He answered my questions very politely and gave me multiple options to choose from.He's very knowledgeable and didn't pressure me too much. Took me for a test drive, made me feel comfortable and ensured that we like the car and then get into the business. when I bought a used car, I didn't get second key. I requested Abdul to help and he called me next day to provide me other key. I was very impressed with his service, friendly nature and above fulfilling the customer's expectations. Abdul is a great person to do business and I recommend him to one of my friend who's looking for an used car. Abdul - thanks for everything and keep up your great job!

Jessica johnson

Sep 8, 2015

Ricardo was recommended to me by a family member when I considered purchasing a new car. I'm so glad I came to see him. He knew the differences between the models, took time to show me and put me and my needs above the sale. He's great!

Chandan Dutta

Sep 8, 2015

It was a nice experience.Customer service is very good. Saleswoman SuRin is very good and helpful.I will definitely refer this place.

Kevin Mc

Sep 6, 2015

Ace wall was a great salesman. No pressure tactics were used against me when I went to this dealership. I had read the reviews and I don't think they do them justice. I will recommend anyone here to purchase a new car!

Bee

Sep 3, 2015

Definitely have to come and ask for Benjamin Okpara when you come to see the vehicles. He broke down what i was looking for and made some excellent recommendations.

AZ

Sep 3, 2015

Benjamin Okpara is fantastic! Knows what he is talking about, professional and makes car buying not as stressful! Will be purchasing from Benjamin very soon!

Allison P.

Aug 31, 2015

Ace Wall was great. He gave me no pressure as I was looking to buy a new car. He showed me differt model and gave me time to decide which would work best for me. He is new to the business and he treated me like family. I know he will do the same for you!

Maria Doan

Aug 29, 2015

David "Ace" Wall is the best sales consultant I have ever worked with. I plan on referring others and using him in my next purchase. If the service experience is as good as the purchase experience, I will be a loyal Toyota of Dallas customer!

jamesismyagent

Aug 29, 2015

I would encourage you to look elsewhere if you're shopping for a Toyota in DFW. These people cannot be trusted to follow through on their promises. My wife and I purchased a Highlander from ToD back in the beginning of the year. On our test drive, we discovered a quirk with the remote start system, where the vehicle would shut off when you open any door on the vehicle. Obviously, this is a big problem, since the whole point of having a remote start function is to prepare the vehicle to be comfortable when you get it to drive it. Jessica, the salesperson told us on the test drive, "Oh, we can fix that in the service department. Don't worry about that." So, we accepted her explanation, and went on to purchase the vehicle, largely because we liked having the remote start, and two other Highlanders we were looking at at another Toyota dealership didn't have that option.After purchasing the vehicle, we took it to the service department to get them to fix the remote start to work as we were promised. We were then told that it wasn't possible, that the service technician didn't know how to fix it. We were busy and needed to collect the vehicle, so we took it back without having it fixed. After lots of research, and two more visits to the dealership that were also unsuccessful, it became clear that Jessica was wrong, and that the service department wasn't able to fix the remote start as we were promised. This is when things started to get ugly.We asked the parts department to give us the functionality we were promised by Jessica (A function that was a big part of why we bought the vehicle) and we were told that ToD wasn't going to help us at all. That if we wanted the remote start, we'd have to pay for an aftermarket part and installation that was several hundred dollars. When I explained that their answer wasn't acceptable, two different people on the phone got abusive and accused us of lying. What a horrible experience.Toyota of Dallas can't be trusted to fulfill the promises of the sales staff. They had the nerve to me that if I didn't have something in writing, that they weren't going to help us. So, I guess the words of their people don't mean anything. You can't trust anyone at Toyota of Dallas.We will be contacting Toyota's corporate customer satisfaction team, as well as leave this same warning on as many sites as we can find. Shame on Toyota of Dallas for treating good clients like us so poorly. I've never been so frustrated by a car dealership in my life. They have cost themselves all of our future business and our referrals, all so they can save a couple hundred bucks on a remote start system. Shame on them.

Kantibhai

Aug 28, 2015

Syed jafri gave a great price and he is very professional

Goge doan

Aug 28, 2015

Great staff from beginning to end. Thanks for your help Andrew, i love my new car!

Cynthia Schall

Aug 28, 2015

I have bought two new vehicles from Andrew Clark at Toyota of Dallas. Great customer service and follow up. Answered questions even after the sale. He was awesome. Buy from him!

LB

Aug 28, 2015

I had a negative buying experience at Toyota of Dallas and dont recommend to call or talk to Syed Jafri. He think we are dumb.He used high pressure tactics to try to get us to add additional packages, etc. . . He don't really care about the customer! All he care is about his sales.Oh and he literally beg me to write a good review for him.

George W

Aug 24, 2015

Syed Jafri did a great job making a car buying and service as painless as possible

Daria Hernendez

Aug 24, 2015

I bought my car at Toyota of Dallas . Its a neat place, staff are helpful. Service department is great. Location and waiting area is very great with Wifi, tv cable, kids area etc. But I really give Syed Jafri sales consultant my trust. He has answered my questions, help me out in his best knowledge. Very sincere and a person that listen to my concerns. If there is any problem, doubts or questions I know I can count on him. Thanks Syed for all your help.

Mike Chann

Aug 23, 2015

Thomas Stauts was a good guy to do business with. Honest, straight to the point. He showed me two vehicles and didn't pressure me to buy. I went to another dealer where I wasn't even acknowledged so I went back to give him my business due to his follow up.

Susan Har

Aug 23, 2015

I have bought a couple cars here and I feel I can trust that I'm getting a great deal. Ace Wall was awesome. He answered all my questions, was extremely helpful and polite! I almost couldn't believe he worked in sales, as he was not pushy at all. I will recommend him to anyone looking for a new car within the Toyota brand.

Rob

Aug 23, 2015

Syed Jafri was extremely helpful in every way. He helped me any way he could with the entire process of buying my car and he helped make it a pleasurable experience. I will send my friends wanting a new car to him in the future.

Ahmad Shah

Aug 23, 2015

I have not had many good experiences with any dealerships, but this was a wonderful experience with Syed Jafri and Manager of the dealership were wonderful and helpful in every way. I couldn't have asked for a better experience from a dealership!! Thank you.

Morgan

Aug 23, 2015

It was great pleasure purchasing my first car at Toyota of Dallas with Syed Jafri. He had been a great source of help making me going through from selecting the vehicle and recommending me products to protect my investment in long run.

Shati Wadalap

Aug 23, 2015

Words cannot express the ultimate experience the staff have Mr. My experience was,well the best experience I have ever had. Ricardo Guajardo was so sweet and truly came across as customer focused. The finance ran member was couteous,and kind. I felt appreciated from start to finish. I'm blown away with the resort of your customers.

Liz Brown

Aug 21, 2015

Sales person - Syed Jafri not very good at listening busy trying to get money out of me verses work with me and did not want to let me choose my own car. It seems they wanted to give me what they wanted and I never even rest drove a car. Not happy at all and don't think I would ever go back.

Tina Flores

Aug 21, 2015

I found everyone at this dealership to be prodessional, courteous and confident. Ricardo G was very customer oriented and made my experience outstanding! I was able to accomplish what I went there for-to find a nice car with a great experience. As always, world class!

Jeffrey E

Aug 19, 2015

Very good customer support. Staff was friendly and easy to talk to. Ricardo Guajardo made our experience with Toyota enjoyable.

Cynthia Q

Aug 18, 2015

August was my sales man. He was very helpful and friendly. First time purchasing from him but will not be the last. He treated me like family!

Miraj

Aug 18, 2015

SYED JAFRI is the best he was nice and understanding of my situation. I felt that he was working for me and he did not pressure me which I appreciate. As a company you need to keep Syed around because customers will love him

Safdar Z

Aug 18, 2015

I would simply thank SYED JAFRI for taking great care of us. :) He is great Sales person.

sc430

Aug 16, 2015

My wife went to Toyota of Dallas as she found the car of her dreams, 2002 Lexus SC430 with low miles. If this was the right car, our plan was for her to secure the deal and put a deposit on it and I would come the next day and pay for the car in full. The advertised price was $10,800.We had communicated with Tauren Fortson before to set an appointment for my wife to view the car.He was very pleasant to work with. He knew exactly what our plan was. About halfway through the dealings another salesman wanted the keys to show the car to show to other customers. My wife found this very rude. Somehow a man named Richard had got involved who immediately jacked up the price up $695 and started high pressure sales to purchase a $2000 extended warrenty. He so upset my wife that she left in tears.I got a call from both my wife and Richard within minutes of her leaving. She told me that Richard was treating her like she was a tote the note customer and full of double talk. He called me and explained to me they were a high volume dealer that was making no money on the car so the $695 upcharge was necessary because we were going to pay cash for the car and not buy an extended warrenty.I jumped in my truck and drove the 40+ miles from Southwest Arlington to the dealership. I met my wife there. I walked in and asked for Tauren . I sat down with Tauren and wrote my complete bid for the car and taxes. Richard came back with the paper and he tried to explain why this deal could not happen. I asked for another manager. Brent Williams came over and signed off on my bid. We went through finance and I wrote a check for the car and all was well.Thanks to Brent and Tauren, no thanks to Richard.We love the car but I will always remember the unprofessionalism that was shown to my wife, myself , and to what might be an otherwise excellent dealership. I will never darken their door again and I will never refer anyone to go there.

Liz

Aug 15, 2015

Harold our sales person was very congenial and welcoming. He listened to and assessed our needs. He helped us find the perfect car for our family at the right price point. A great experience overall. We would shop with him again. The support staff was very friendly as well. Best car sale experience in a long time !

Kylee Howard

Aug 14, 2015

Syed Jafri was very kind and answered every questions we asked him. the services that Toyota of Dallas provides are excellent. there is no doubt that I'll will definitely recommend Toyota of Dallas to my friends and family. Thanks for your wonderful services and we're definitely pleased.

Mr tovar

Aug 11, 2015

i just purchaed a new 2015 toyota corolla experience was great thank you claudia cedillo for your help excelent customer service

Javier

Aug 10, 2015

Elvin helped me make a great decision deciding between a new and used car. He stayed within my budget and got into my new beautiful RAV4. I could not be happier! Go see Elvin, he's great!!

joseph

Aug 8, 2015

I bought my 2015 Toyota corolla from Toyota of dallas. I got the best price and an outstanding post purchase service .Meet Mr Syed and you will be taken care. I got small scratches on my car wIthin a week after the purchase and I just called up Syed ... he asked me to drive over. When I arrived, he just took the car and got it back to me in thirty minutes and car was looking amazingly same as when I bought it... the touch up, car wash, vacuum and a full tank of gas... everything.it's FREE of cost and no wait time. Syed also called me up couple of times to make sure everything is airtight... I didn't like this guy a lot when I started my purchase discussion but later realized he is a good guy to work with..

Michel Sibomana

Aug 7, 2015

Elvin martinez was a great sales person. Very knowledgeable about my new RAV4. He showed me patience and went over all the options of the car with me.

nshah

Aug 6, 2015

We bought an used 2013 Corolla here in the end old 2013....a trade-in per sales with 10K.- We were sold it as an LE model although there was no sticker on it. When we inquired later, they ordered and mailed us an 'LE' sticker. When it was time to change tires, we found out it is actually an 'L' model with 15" rim, and not an LE which would have a 16" rim. We feel cheated.- During negotiations, both sales lady and manager agreed to give us 2 sets of keys. But, after paperwork, payment and delivery, they gave only one key. The manager's attitude was like 'take it, AND keep it'. We ended up having another key made thru Toyota of Richardson for a good $385.So what do you say to this dealer?

Rangers shopper

Aug 2, 2015

We went to this dealership to look at the cars, we didn't plan to buy and told that to the guy right away. He showed us the cars and we took a test drive, the guy was very nice and the service very good. We didn't even find exactly what we wanted but interested in hearing about the price as well as the price for our trade in. At the end they just backed us up in a corner and was pressuring us to buy even though we made it clear we wouldn't buy. We expected that but what we didn't expect is the constant call and harassment that we received by phone call and email after we left. Once we are ready to buy we would have definitely gone back to Toyota of Dallas because of the customer service but now we definitely won't do business with them thanks to their constant harassment.Please leave us alone!!!

JJ

Aug 2, 2015

Toyota of Dallas' website makes coming in for service on Sunday sound so appealing -- discount, donuts, an appointed time for your service -- Sounds great, right? Don't believe it. It's first come, first served, as usual, but fewer service advisors, no donuts, which is healthier, but don't promise them on your website, and when I mentioned the $29.99 price, the service advisor said he'd have to check -- obviously, he hasn't looked at their website Sunday Service page. Oh, and a two hour wait for an oil change --I'm bummed. This is the closest dealership to my home and I bought a $2k extended warranty and I was hoping for a great experience on my oil change so I would feel comfortable in bringing my car here for anything major.The jury is still out -- I'm still in the waiting area, hour 1 has past and let's see if they can keep their time promise....

LC

Aug 1, 2015

We ask for an out the door quote on a vehicle. We were given a direct quote. We went over the quote 3 times with the salesman AND the manager (Cody) we wanted to make sure before we drove over an hour away that all of our numbers matched up. We went over every possible fee. We drove the hour away to test drive the car. They insisted that the car was $7,000 more than the quote. That was the lowest they could do. $7,000 is a HUGE mistake! His logic made no sense what so ever as to why the price changed so much. THEN after the hour drive and 3 hour HASSLE we were stuck in rush hour getting home empty handed. This dealership is a SCAM and a big WASTE of your time.

Suman Wosti

Jul 31, 2015

A Simple Thanks for Syed Jafri for his effort and great customer service !!!

Anita Patel

Jul 31, 2015

As a first time car buyer, Syed Jafri made my experience wonderful. He was very patience, kind, and helpful when helping me find a car. Syedl was friendly and informative for my family and I, and the buying process was great. I absolutely love my new 2015 Camry, and am very thankful to have had the chance to get the help from Syed. I would recommend anyone to purchasing a vehicle from this dealership, and especially recommend Syed Jafri with his great customer service. I am looking forward to driving my new Camry!

Jack F

Jul 29, 2015

Five stars for everything at this dealership. After coming back a few times I ended up purchasing the Toyota Corolla s. The salesman Syed Jafri was exceptionally helpful and patient. Truly tried to do whatever he could to help me. He's such a family man, personable and kind, yet professional! He didn't try to pitch sales to me like other dealerships, no pressure to buy. The process was a breeze! Ask for Syed when you go there to buy/sell!

Helen Adam

Jul 29, 2015

My husband and I are very happy with our new car. Syed Jafri was very helpful and very attentive, he worked very hard to fulfill our desires. We certainly will tell others about the dealership and send them to Syed! Thanks everyone for making it happen!:)

Angelica Hike

Jul 29, 2015

Bought a Used Camry with SYED JAFRI last week . We shopped online and Will called back to help. Once we came out to kick the tires, he was honest, professional, and really helped us make a decision based on truthful responses about the used car. The perception of any dealership is only as good as the person you are working with, and with Will we really felt like he was helping us to find a car vs. helping himself make a sale. Big difference from other dealerships we visited before this purchase.

George Madden

Jul 28, 2015

The best car buying atmosphere I have ever experienced. No pressure salesman(SYED JAFRI). Unbeatable prices with a large inventory. I walked in at 3:00 and left at 4:30 with everything done, including gassing and cleaning my new car. I hear it takes 4 -5 hours for people to finish a deal at other places, I was done in 1 1/2 hours. Highly recommend for friends or family. Get rid of the car buying stress and go to Toyota of Dallas.

Iris Gomez

Jul 28, 2015

I just purchased a 2015 Tundra with lift kit this week through Toyota of Dallas. I live in Oklahoma City and everything was arranged over the phone and through email within 24 hours and my truck was delivered to me in OKC the following day. The entire process was hassle-free. SYED JAFRI was extremely helpful and very pleasant and was very professional, cool, and easy to work with. He delivered my truck to me yesterday during my lunch hour at work and I could not love my Truck more!! It's absolutely perfect! I definitely recommend Toyota of Dallas and plan to continue to purchase through them myself in the future.

Richard Patterson

Jul 27, 2015

I am not a person that would make a hasty car purchase, nor would I want to conduct business with someone lacking the understanding and patience to oblige me. It is for this reason that I left Toyota of Grapevine and continued my shopping venture at Toyota of Dallas. My experience there has been a complete turnaround as I found exceptional courtesy and professionalism from the assistance of Syed Jafri, a superb gentleman and salesman who helped me buy a car on my terms.

Kelly Ostria

Jul 27, 2015

Syed Jafri had an incredible amount of patience and understanding for my indecisive boyfriend. He was well informed and walked us through the process with enthusiasm. He never pressured to make a sale because he knew how important is was to get the right car. This was one of the best salesman I've ever met. Thank you for all your time, energy and help.

R Holloway

Jul 27, 2015

Just bought a 2015 Toyota Camry and I'm very satisfied with my experience at Toyota of Dallas. Outstanding service from purchase to delivery. Harold Hunter gave excellent customer service. He was helpful, friendly and he was extremely professional and pleasant to work with. Harold went above and beyond the to make this deal happen for me. He listened to my concerns. My car buying experience was amazing and I can't say enough great things about the whole process. I will recommend Toyota of Dallas to all of my family and friends. Ask for Harold Hunter, he's the BEST.

R Holloway

Jul 26, 2015

Just bought a 2015 Toyota Camry and I'm very satisfied with my experience at Toyota of Dallas. Outstanding service from purchase to delivery. Harold Hunter gave excellent customer service. He was helpful, friendly and he was extremely professional and pleasant to work with. Harold went above and beyond the to make this deal happen for me. He listened to my concerns. My car buying experience was amazing and I can't say enough great things about the whole process. I will recommend Toyota of Dallas to all of my family and friends. Ask for Harold Hunter, he's the BEST.

dallascowboys

Jul 26, 2015

We bought 2 vehicles from toyota of dallas, we must admit it was a very smooth process.Moe abunijmeh the finance manager was very professional and well dressed. And very clear with the paper work. I would definitely referral all my friends and family to toyota of dallas.

Michael Hylton

Jul 24, 2015

I was helped by Michael , Sam , Moe and Charles and it was the best they all deserve raises just a-1 service!! I will buy again from Toyota of Dallas.

Kat H

Jul 24, 2015

I came in today, from outof town, Stephanie Schooley greeted me and showed me different options on the Toyota Camry. Im ready to buy right now, but she will be who i buy from when i am ready. Thank you for the attention to detail.

Love our Venza

Jul 21, 2015

We purchased our Toyota in May. A rubber strip was missing from the roof. We were told it would be ordered and we would be called and told when to bring it in. We were also told we would receive a call when our plates came in. Neither call came. Two hours for an oil change seems extremely long, however Leesha did order our rubber strip and she called when it came in. Two hours to have it installed. Sales pitch was great, follow through, not so much. If you have the time to wait, go on in.

Jake

Jul 21, 2015

Overall I had an enjoyable experience during the car buying experience at Toyota of Dallas. Mr. Sinkrot was very professional, providing me with the answers I was seeking and keeping me up to date on the various deals going on at the dealership.

Jessica Sim

Jul 16, 2015

I just bought my beautiful new Toyota Prius V from Syed Jafri at Toyota of Dallas. Syed made the purchasing process a pleasure. He was pleasant to work with, knowledgeable about the vehicles, and listened carefully to our questions. He gave us plenty of time, never making us feel rushed or pressured, and went out of his way to take us to see the exact car we were interested in purchasing. Having already visited four different dealerships, it was a relief to come toToyota of Dallas and work with Syed. He gets five stars.

Dennis Barber

Jul 8, 2015

Abdul Sinokrot was an excellent salesman and ensured I was kept apprised of the whole car buying process. He also made arrangements to have my vehicle to be serviced at the facility in the future. Overall it was a great car buying process. Abdul was informed and attentive to my needs.

Juan Bravo

Jul 8, 2015

Everything was good and fantastic. We didn't have a hard time. It was such a smooth transaction. My friend recommended Syed Jafri to me and he is great. He helped me out and his working ethic was great and he was very nice. He helped me out with the technology and he was really good at explaining them to me. Definitely recommend this to all my friends.

Stacy Adam

Jul 8, 2015

I have purchased 3 vehicles from here and have sent friends who purchased as well. SYED JAFRI is who we use for ALL vehicles we purchase because he is the BEST salesman you will find. He is not pushy or annoying and is overall a great person. He is always very helpful when it comes to finding the right vehicle for you and will never try to sell you more than you can handle. He is always willing to get you the best deal and makes the buying process SO less stressful. He still keeps in touch with my family and I plan to purchase more from him in the future. If you want a great vehicle with a great experience don't go to anyone but SYED !!!!

Mark Benson

Jul 5, 2015

Great experience and my kids and I love our new car!! Syed Jafri was amazing and was very attentive to my kids while finding the best deal for me. He is very kid friendly! See SYED for your future needs!!

PlanoMom

Jul 4, 2015

We had a truly horrible experience at Toyota of Dallas searching for our daughter's first car. We purchased a used Corolla from them, only to find out that the previous owner(s) had been smokers. They covered up the smoke smell very well when we test drove the vehicle one evening, but the next afternoon after sitting in the heat, we could barely sit in the car before our eyes started tearing up and burning. Less than 24 hours after the purchase, we called to say we were returning the car. They refused to work with us to return the car. We stopped payment on our check and finally were able to void the transaction. During the process, we thought the General Manager, Darren, would want to make this right, but instead berated my husband over the phone, even telling him that he gives customers a bad name! The sales person we worked with was not at all knowledgeable about the car we test drove, even though we had made an appointment. Avoid this dealership at all costs!!!!

Harry

Jul 2, 2015

This is our very first Toyota that we have ever bought. Syed jafri was great, he was definitely the reason we purchased a car from Toyota of Dallas.He was patient and spend more than 3 hours showing different cars until we could finally decide on a car. Syed offered us the best deal possible and made sure we were satisfied before taking the car home. He is great person:)

Cindy Brown

Jun 30, 2015

Thanks a lot Syed Jafri for taking such great care of my Dad and giving us best price in town which other dealerships could not do it for us. :)

Harry

Jun 30, 2015

I purchase a 2015 Toyota Corolla from Syed Jafri in January. I can't express how happy I was with the customer service. My sister had previously brought a RAV 4 with Syed and was extremely happy and recommended him. I was new to car buying and Syed made the process so easy by taking his time to explain everything step by step. Syed went above and beyond by showing me a booklet of all the models and explaining the difference between them. I was able to see the car and test drive the car .I was able to make a clear decision about what I wanted and the most important thing is that he listen to my needs and wants. I'm currently a student and was on limited budget, Syed fought to get me the best deal. The day I went to pick up the car, Syed went over the car and explained all the features in great detail. He made me feel comfortable that I can call him anytime about the car. I'm glad I went to Toyota of Dallas because he made my first time car buying so stress free. I recommend him to everyone especially first time car buyer like me. Syed deserve a 10/10 in customer service and a great asset to Toyota of Dallas.

Deepak Patel

Jun 30, 2015

I just bought a new Corolla with Syed Jafri and it was a great experience! Everyone was extremely helpful and I didn't feel pressured or like I was getting a sales-pitch. They walked me through different financing options, showed me new and used cars, AND actually listened to what I was saying about how much I was willing to spend. The entire team was incredibly helpful and friendly - who knew spending a beautiful summer day at the car dealership could be enjoyable! And it seemed like everyone else buying a car was also receiving great customer service. I would definitely send friends to Syed Jafri

Leonardo Divinci

Jun 30, 2015

We have just purchased our third car from Syed Jafri. He is the most professional, honest and personable salesman you will meet. We would not buy a car from any other salesman. We love our cars and we trust SYED JAFRI

Marta Leo

Jun 30, 2015

bought 2015 RAV4 Limited with the technology package. Syed Jafri and his boss, Cody, got me a really great price. There was neither hidden fee nor surprise increase in price. I don't know about other sales folks, but you can count on Syed. He is knowledgeable and sincere. Some sales folks at other Toyota dealer was bad-mouthing Toyota of Dallas, but I found it wrong

Vicky Angel

Jun 29, 2015

We worked with Syed Jafri for about 2 weeks, than finally we he found what we were looking for. 2015 Toyota Corolla, at the Price I wanted to Pay. Syed is such a sweat heart. Ask for him if you are ever in need of a Great Deal

Ashish Singh

Jun 29, 2015

Syed Jafri is an awesome salesperson and by the end of the interaction, I felt as if he was my friend! My mom went to the dealership first to look for a car after we had a not so pleasant experience at another dealership. He immediately greeted her and listened to her as she explained the types of cars I was interested in and what I was looking for. When I got there, he was friendly and immediately showed me two cars. One of the cars he picked was exactly what I wanted and I purchased it. He expedited the process quickly. I will definitely recommend people to this dealership and tell them to ask for Syed Jafri !

Alec S

Jun 29, 2015

Toyota of Dallas provided me my husband and I, superior service from A to Z, when we went to test drive a 2015 Toyota Highlander. We started by making an appointment with our sales representative, SYED JAFRI, on Father`s Day. We told him what cars we were considering buying; top on our list was the Toyota Highlander. We decided on the Toyota Highlander because it is one of the top rated cars for reliability by consumer reports and it meets our space requirements. Our sales rep took us to see an exquisite looking champagne colored Toyota Highlander and went over all of the electronic features with me before I took a test drive. Since I would be the primary drive on this vehicle my husband let me decide if this was the one and it was. The salesmen worked with us on the price and even took our 17 year old truck as a trade in. We received 3 keys? 2 of which have wireless remote locking capability. The car mats were missing; however the salesmen followed up, as promised, and had the car mats delivered via FEDEX to our home. Toyota of Dallas finance department provided us with the terms and length of financing that met our financial requirements. My husband and I are very pleased with the service we received from Toyota of Dallas and highly recommend them to anyone looking to purchase a new Toyota vehicle.

marlon0904

Jun 29, 2015

Quiero agradecer a toyota de dallas por el buen servicio que me dieron en la compra de mi nuevo toyota camry y en especial a mr Abdul sinokrot por su atencion vallan con el les dara un trato como ustedes se lo merecen GRACIAS TOYOTA DE DALLAS

Bionca Smith

Jun 28, 2015

Wanted to send out a great big thank you to Syed Jafri for my 2015 Toyota Tundra 1794. Syed was excellent throughout the sales process, well informed, pointing out unique vehicle features and options that I wasnt aware of. He did a great job making sure that the vehicle would meet all of my expectations .Overall, couldnt be happier with the sales experience at Toyota of Dallas. Thank you

Sarah Ahamd

Jun 28, 2015

We bought a brand new silver Toyota Camry 2015 a few days ago from Toyota of Dallas and I honestly have to say that it was the most pleasant car buying experience of my life . We were lucky enough to meet SYED JAFRI as our sales consultant . He was extraordinary , he took the time to explain all the features and patiently let us take our time test driving and picking out colors . At no time did we feel pressured or uncomfortable in any way , as is often the case at many dealerships .The finance guy was also very pleasant and efficient got us out in 15 min flat ! To sum it up , we got a great deal on a beautiful new Camry and no stress buying it either , BONUS !

Christian Gray

Jun 27, 2015

I can honestly say that this was hands down the best car buying experience I have had. The level of customer service at Toyota of Dallas is like nothing I have experienced before from any other dealership. Syed Jafri was great to work with. They bent over backwards for us to get us the car we wanted at a great deal. We where set on Set on an Audi when we came into the delearship, and all I can say is with in 5 minutes of working with Syed, and how easy he made the whole process, there was no way that we would go anywhere else.

Robert D

Jun 27, 2015

I have leased 3 cars from Syed Jafri and I cannot say enough about the level of service I receive, both before the transaction as well as after. What could be more telling than going back to a dealer 3 times in a row to lease? I don't shop around or even consider other dealers based on the level of service and the ease of which they are to do business with. Highly Recommended

Chelsea Clay

Jun 26, 2015

Great experience With Syed Jafri ! This was my first car purchase and I was a little unsure of what to expect. From the very beginning they were helpful, informative, answered all of my questions and made sure I was happy with my purchase. They even stayed an hour after closing to help me through the paperwork and financing details.They bent over backwards to make me feel valued and I will definitely recommend Toyota of Dallas & Syed Jafri to other

Tony D

Jun 26, 2015

First of all, SYED JAFRI LISTENED to me, rather than talk down to me, or give me a bunch of high-pressure sales talk. We came here hoping to be able to reasonably afford new cars, since ours were dying, being more than 10 years old. We needed new transportation. Second, he treated my wife with courtesy when we came to get her car, a new Avalon, and that convinced me to come here to get my Prius. I was WELL PLEASED with SYED JAFRI and how he cared for us and went out of his way to help us through the process, both times. We will be back for ALL of our car needs!

Linda Smith

Jun 26, 2015

I would say SYED JAFRI is really hardworking and polite. I was looking for used cars he got me into right car with right price. Plus I wanted to test drive multiple cars and for every car he said yes with smile :). I would highly recommend SYED to everyone who is looking new or a used car. He is the right salesperson with right numbers !!!!! Thank You once again.

Edwin

Jun 25, 2015

I have been using Toyota of Dallas for 5 years. During that time I have had 2 Camry's and now a Tundra 1794 edition. I love it and the service I always receive. I highly recommend Harold and Toyota of Dallas to everyone! Amazing experience and service. Keep it up guys.

Jacob wall

Jun 25, 2015

I met Syed Jafri at toyota of Dallas. He is very knowledgable person, he helped me learn the benefits for leasing a car. I will be back soon!!!

Peggy

Jun 25, 2015

SYED JAFRI was able to help me stay within my budget and I'm happy to say I got a great deal on a 2015 Toyota Corolla !!

Andrew

Jun 25, 2015

A Simple Thanks to Syed Jafri & Toyota of dallas for their after sales customer service.

Jose Garcia

Jun 25, 2015

Having never bought a new car I was hesitant about car dealers. I must say I have never been treated better than I have here at Toyota of Dallas, I was given a fair price and zero pressure when I purchased my new Tacoma. It was a seamless great experience! I will definitely be buying all my vehicles here. SYED JAFRI is very professional and helpful person. He did a great job will be back to him with some family member to purchase more Vehicle.

Sarah Ali

Jun 25, 2015

What a positive experience! I was in and out much faster than I anticipated, and Syed Jafri at Toyota of Dallas treated me well. He is professional, polite, and very knowledgeable, and really made my experience great. The best part is that I'm now driving exactly what I wanted! Highly recommended to anyone looking for a Toyota. 6 stars out of 5 for the Syed, and 6 out of 5 stars for my new Tacoma

Joseph Castleman

Jun 24, 2015

Today I purchased a pre-owned Honda Accord from Toyota of Dallas and this by far was the best car buying experience I have ever experienced ! Syed Jafri helped me throughout the entire process and he is very knowledgeable, straightforward, professional, courteous and easy to deal with and made this process very easy! A+

Habib D

Jun 24, 2015

I recently bought my Toyota Camry 2015 from here and I was overall very pleased! I highly recommend going in and asking for Syed Jafri as one of my friend referred him to me. He was very friendly hilarious, knowledgeable as a Pro and easy to communicate with. My wife, a little princess (our daughter) and I showed up, parked, started walking the lot, and within the first 2 minutes we were greeted. There was a pretty good selection of new and used cars to choose from and the facility was very clean. We test drove a couple of different cars and finally decided on the Toyota Camry2015. I highly recommend this dealership and I highly recommend asking for Syed Jafri. We'll be back for our next car! Thank you Syed!!!

Crystal

Jun 24, 2015

Great experience I would recommend to anyone. I fell in love with the quality workmanship and amazing technology of the vehicles but my customer service was exceptional. Syed Jafri was our sales advisor and he was just fabulous. Great personality, not pushy but honest and had a comprehensive knowledge base with all the answers to our questions. He knew these cars and comparisons with others backwards and forwards. He was very honest and open about those comparisons which was very appealing to me. Not cheesy, but rather very professional. Just had a great experience and excited about our new Camry Xse !!

KJ

Jun 24, 2015

I just moved in Dallas and my English was not good. But the dealer, Abdul, was very kind to me and supported to buy the car. He explained a lot about a new car and I could have a test ride. I really appreciated it.

BRW

Jun 16, 2015

I dreaded the idea of having to spend hours haggling over a car when time came to trade in my older model. After learning the cost of repair on my older car was going to be substantial, I drove to Toyota of Dallas and met Sam Mau and his team of professional salespeople. Everyone treated me with courtesy and we quickly found the car I liked. I was surprised at the ease with which we were able to agree on a price and a trade in value on my older car. From start to finish I drove off in a 2014 model car I like at a price I can afford in less than two hours.I'll beat the drum or ring the bell or bang the gong for Sam's Team at Toyota of Dallas any time!

annabear21

Jun 15, 2015

I went to toyota of dallas to purchase my first vehicle. Harold was my sales person being a first time car buyer I had a million questions and he answered every question l. He was incredibly patient with me and got me the car I was looking for at the price I wanted. I sent my parents to go see him and they both got brand new cars! If you're looking for a truly amazing experience go see Harold at Toyota of Dallas!!

Hobi10

Jun 14, 2015

Yesterday I went to Toyota of Dallas to buy my first car on my own. I was greeted at the door by a man named Ryan Siegel. He is hands down the funniest and best car salesmen that I've ever met! He had me laughing the entire time I was in there and he told me straight up how everything would work! There was no games played about the process, everything was told up front and how it was going to be. I'm proud to say I love my car, and I will definitely return in the future!

bbaker

Jun 11, 2015

I went to test drive the ford taurus and loved it! we actually ran out of gas on the test drive, which was an adventure! the woman from the dealership riding with me didn't skip a beat. had their guys come pick us up and gave me a voucher for a free tank of gas. they gave me a good deal on my suv which I was very happy with.drove off with a great car and a full tank of gas and a voucher for another free tank of gas for running out of gas on the test drive. I was happy!

Tbone

Jun 10, 2015

Great work and a quick turn around on my service. Brandon was very help full.

setazan

Jun 10, 2015

Sam Mau took care of me like I was his own brother. Thank you for everything. Both my wife and I love our 2014 Rav4

John_Highlander

Jun 9, 2015

Had to wait for Highlander to come in but Mitchell Bartz and Jessica Martin were fantastic to work with! I will bring my new Highlander there for service now. Great atmosphere. Everyone was so nice and friendly

twigg66

Jun 9, 2015

My service light turned in. And I have no clue about cars. So first person I call is Sam Mau. No one else that I know in the dealership answered and same did. Tells me come right in. Already has me set. And ready to go.

Asfar

Jun 5, 2015

I loving my new camry!! Got a great price on new car and amazing for beaten up old car.Thankyou Syed jafri

Juan Monsivais

Jun 5, 2015

Thomas Stauts, Man this guy is awesome and if you want the best service you have got to come see him. He was very professional and he treated me like I was a million dollars. From the very first moment I knew this guy was the one I wanted to work with. I will be sending more customers to him and I advise anyone and everyone that goes to Toyota of Dallas to ask for Thomas Stauts. God Bless,

Loren in Dallas

Jun 5, 2015

Now that Toyota Dallas has moved to their new facilities there is nothing less than perfect things to say about the service. Brandon Smith has done an excellent job supporting the scheduled maintenance on my 2014 Tundra and the free car washes - what a great service! Thanks ToD and Brandon!

Asfar khan

Jun 5, 2015

I loving my new camry!! Got a great price on new car and amazing for beaten up old car.Will be back again for my wifes car end of the year.Thankyou Syed jafri !!

Billy

Jun 4, 2015

I met Syed jafri at the service drive when i was there to pick up some parts for my car. But he is very friendly and helpfull will be back soon to buy a car with him

Mark Billy

Jun 4, 2015

I met Syed jafri at the service drive when i was there to pick up some parts for my car. But he is very friendly and helpfull will be back soon to buy a car with him

Ram Bhatta

Jun 2, 2015

I bought a car with Syed Jafri 2 months ago but I would say I went to pick up my plates as he saw me came and greeted me and installed my license plates him self. He is great person with great customer care

babu

Jun 1, 2015

I recently Bought a car from Toyota of Dallas, My Syed Jafri helped me very well to buy a car.He is awesome,I strongly recommend him.

Ram Bhatta

Jun 1, 2015

I bought a car with Syed Jafri 2 months ago but I would say I went to pick up my plates as he saw me came and greeted me and installed my license plates him self. He is great person with great customer care

G.J.

May 31, 2015

This is the second vehicle we have bought from Ricardo Guajardo. He treats us like family. Making it an easy choice to buy from him

Muhammad

May 30, 2015

I would like to thanks Mr Syed Jafri again for helping me out on my second vehicle.He is great this is my second review and have picked two cars with him. He is awesum and will be back with some friends and family :)

Vanesa Blazer

May 30, 2015

Syed Jafri made the car buying experience a very good one. He was professional, kind, and able to address all my questions and requests. He was extremely helpful and seemed to go above and beyond. I left feeling better just having met Syed Jafri. The car is exactly what I expected but the salesman Syed Jafri was far greater than I have ever encountered with the several other cars (including 2 other Toyota vehicles) that I have purchased. I highly recommend Toyota of Dallas and Syed Jafri. The quality of the product and integrity of this young man combine for an unparalleled, extraordinary car buying experience.

Muhammad Usman

May 30, 2015

I would like to thanks Mr Syed Jafri again for helping me out on my second vehicle.He is great this is my second review and have picked two cars with him. He is awesum and will be back with some friends and family :)

Vanesa Blazer

May 30, 2015

Syed Jafri made the car buying experience a very good one. He was professional, kind, and able to address all my questions and requests. He was extremely helpful and seemed to go above and beyond. I left feeling better just having met Syed Jafri. The car is exactly what I expected but the salesman Syed Jafri was far greater than I have ever encountered with the several other cars (including 2 other Toyota vehicles) that I have purchased. I highly recommend Toyota of Dallas and Syed Jafri. The quality of the product and integrity of this young man combine for an unparalleled, extraordinary car buying experience.

Michael Derose

May 29, 2015

We just bought a car from Syed Jafri and he was great. He delivered excellent customer service and showed us two options. He did not mind changing things after we decided to go with a second car and not the first one he had shown.Plus introduced us to some products to protect our car. I even forgot something in the car we traded-in and he went and got it for me. Thank you for our new Camry! We love it!

Micheal Derose

May 29, 2015

We just bought a car from Syed Jafri and he was great. He delivered excellent customer service and showed us two options. He did not mind changing things after we decided to go with a second car and not the first one he had shown.Plus introduced us to some products to protect our car. I even forgot something in the car we traded-in and he went and got it for me. Thank you for our new Camry! We love it!

Stacy

May 29, 2015

Purchased a 2015 Camry last Friday from Stephanie Schooley. It was an extremely easy and pleasant experience. Look her up...Stephanie's warm personality makes the car buying process one of ease. A special shout out to Duane H...sales manager...a man of his word!

Ahmer Ahsan

May 29, 2015

An absolute amazing experience because of Mr. Syed Jafri at Toyota of Dallas. I bought two cars of him in a week or so and he worked with me so well according to my schedule as well as my budget. I believe i got the best deal in a long time. Went to get my '13 camry serviced, got to speak to Syed and he offered me such a great deal on the '15 camry and i just couldn't say no to it. Week later returned to trade in my corolla and syed worked a great deal for me to take a brand new corolla home. I highly recommend this guy, great salesperson, calm and collected, positive attitude and the willingness to make a customer happy. TRULY EXCEPTIONAL AND HIGHLY RECOMMENDED.

Ahmer Ahsan

May 28, 2015

An absolute amazing experience because of Mr. Syed Jafri at Toyota of Dallas. I bought two cars of him in a week or so and he worked with me so well according to my schedule as well as my budget. I believe i got the best deal in a long time. Went to get my '13 camry serviced, got to speak to syed and he offered me such a great deal on the '15 camry and i just couldn't say no to it. Week later returned to trade in my corolla and syed worked a great deal for me to take a brand new corolla home. I highly recommend this guy, great salesperson, calm and collected, positive attitude and the willingness to make a customer happy. TRULY EXCEPTIONAL AND HIGHLY RECOMMENDED.

Greg and Mary Beth Dimijian

May 26, 2015

Excellent service through Jeff Mauldin, whom we recommend highly. Leasing the car, however, was tedious, with almost 2 hours of our time filling out papers and answering questions, after an hour of waiting. Greg and Mary Beth Dimijian Dallas, Texas

M A

May 26, 2015

Well I would this a place great customer care. They treat the customer as family and take great care of them. I simply thanks Syed Jafri for help us out and save our time plus money

M A

May 26, 2015

Well I would this a place great customer care. They treat the customer as family and take great care of them. I simply thanks Syed Jafri for help us out and save our time plus money

Shilpa Patel

May 24, 2015

I would highly recommend this dealership and sales person Syed Jafri to all the people who are looking into buy a used or new car. He really knows how to deal with customers although i was really giving a hard time but he kept on smiling and taking care of me. Thanks Syed once again

Shilpa Patel

May 24, 2015

I would highly recommend this dealership and sales person Syed Jafri to all the people who are looking into buy a used or new car. He really knows how to deal with customers although i was really giving a hard time but he kept on smiling and taking care of me. Thanks Syed once again

arsh

May 24, 2015

I have a stress crack on the windshield this place flatly refused to entertain any warranty claim. i have full glass coverage from my insurance but will not go back here for anything in futureSarah MannI was horrified to hear she is customer relationship manager has zero customer service skills.

Shaq504

May 23, 2015

Go to Toyota of Dallas when buying a car and ask for Jessica Martin to be your sales person..

Mary Z

May 22, 2015

I recently purchased a Rav4 from Toyota of Dallas and couldn't be any happier. I love the car and had a great experience. In the past I have absolutely dreaded the car buying process...everything about it. But this time, it was painless. Everyone was friendly and Syed Jafri was responsive, easy to work with and got me a great deal. I would refer anyone in the market for a new car to Syed Jafri. Thank you!

Shahrukh J

May 22, 2015

Our visit went extremely great TOYOTA Of DALLAS. Thank you Syed Jafri for taking great care and making process so smooth , easy and quick.

Jim Falvo

May 22, 2015

Toyota of Dallas Service Manager Eric Sanchez and Service Adviser Danny Rivera can best be described as both hi-tech and hi-touch. This means that they not only know their Toyotas inside-and-out but they also know people just as well. I recently came in with what I thought was a defect in my side view mirror switch. These guys fixed it while I stood outside the car before they even thought about writing a service order. Any other dealer could have made at least a hundred bucks and wasted a few hours of my time. Not these guys. The result? I trust Toyota of Dallas and I highly recommend them because they have their compass pointed true north. They'll take good care of you.

Yassir

May 22, 2015

My recent visit to buy a new Camry at Toyota Of Dallas was perfect.Great customer service and excellent professionalism shown by Syed Jafri.Syed Jafari made my car purchase so smooth and easy.! I would recommend everyone Syed Jafarii will come back soon for my second car

Nirodha panta

May 21, 2015

Syed jafri is man of word he worked my car deal over the phone and kept everything ready as I was there to pick up my car. I was in and out. Thanks Toyota of Dallas

BILLE - DALLAS

May 21, 2015

I WOULDN'T CONSIDER TAKING MY 2006 SCION XA ANYWHERE ELSE FOR SERVICE. I BOUGHT IT NEW AT TOYOTA OF DALLAS IN 2006. I TRUST TOYOTA OF DALLAS AND DANNY RIVERA (SERVICE ADVISOR) COMPLETELY. ACTUALLY EVERY SERVICE ADVISOR I'VE HAD HAS BEEN EXCELLENT.

Diana Lee

May 21, 2015

I had such a great experience purchasing my new camry here. My experience was hassle and stress free. Would definitely come back and recommend to friends. Thanks Syed Jafri and everyone else at Toyota of Dallas

Yassu

May 21, 2015

My recent visit to buy a new Camry at Toyota Of Dallas was perfect.Great customer service and excellent professionalism shown by Syed Jafri.Syed Jafari made my car purchase so smooth and easy.! I would recommend everyone Syed Jafarii. I will come back soon for my second car

Nirodha panta

May 21, 2015

Syed jafri is man of word he worked my car deal over the phone and kept everything ready as I was there to pick up my car. I was in and out. Thanks Toyota of Dallas

Diana Lee

May 21, 2015

I had such a great experience purchasing my new camry here. My experience was hassle and stress free. Would definitely come back and recommend to friends. Thanks Syed Jafri and everyone else at Toyota of Dallas

July77

May 20, 2015

If you are looking for new or used car I strongly recommend to go TOYOTA of Dallas and ask for Sam Mau Team they will help you and treat you as family. I recently bought a car and I'm really happy and thank Sam Mau Team for helping me with my new investment!!!!

Zehra Manzar

May 19, 2015

I never dreamed that buying a car could be so easy. My sales person was Syed Jafri. He was extremely thorough, courteous, and made it a really pleasant experience. Everyone there was amazingly helpful, professional and friendly. No haggling, no pushing, and an excellent trade - in on my car. My sales person was Syed Jafri. He was extremely thorough, courteous, and made it a really pleasant experience. Everyone there was amazingly helpful, professional and friendly. No haggling, no pushing, and an excellent trade - in on my car. I feel as if I got a great deal and LOVE my new CAMRY SE!

Satisfied Customer

May 19, 2015

I was completely satisfied with the service I received at Toyota of Dallas, with Brandon Smith as my service advisor. I arrived with no appointment on a very busy Saturday morning when a warning light appeared unexpectedly on my panel. Brandon gave me a reasonable time frame for me to wait, and the problem was solved. I was very comfortable in the Toyota of Dallas new facilities, with plenty of room for the many customers that morning, in a very open, clean, and pleasant setting. While waiting, I observed the many different staff members busy at work in their various roles, patiently and carefully assisting each customer in a very professional, friendly, and timely manner.

zehra Manzar

May 19, 2015

I never dreamed that buying a car could be so easy. My sales person was Syed Jafri. He was extremely thorough, courteous, and made it a really pleasant experience. Everyone there was amazingly helpful, professional and friendly. No haggling, no pushing, and an excellent trade - in on my car. My sales person was Syed Jafri. He was extremely thorough, courteous, and made it a really pleasant experience. Everyone there was amazingly helpful, professional and friendly. No haggling, no pushing, and an excellent trade - in on my car. I feel as if I got a great deal and LOVE my new CAMRY SE!

tundraguy

May 17, 2015

Just purchased a new Tundra from these guys. Seriously, you can buy a New Toyota from 15 different lots in Dallas. I can't understand why anyone would put up with these guys. The sales experience was okay. Granted, it was a Saturday and it was busy but the transaction took a looonggggg time, over four hours. The finance guys are xxxxxxxx. Be prepared to take flat out abuse from them if you pass on the extended warranty. My F&I guy kept insulting me because I refused the coverage. Beware of these guys, my guy was one of the kind of sleazy car guys that you've been warned about....stupid, persistent, and mean spirited. He kept playing games with the terms of my loan including trying to change the interest rate and term to convince me to buy extended warranty. I wish that I had read more reviews about this company before doing business with them.

sophie burkett

May 16, 2015

Chris Stallworth is Awesome! We had a great experience, and the sales staff was friendly, and very helpful.

billionaire mind

May 16, 2015

Chris stallworth was very nice when I came contemplating buying a car!

phoebe b.

May 16, 2015

i talked to chris stallworth and if i decide to purchase, he's the man for me :)

Highroller

May 15, 2015

I want to buy something nice next month, but I was iffy about buying from a dealership for the first time, so I wanted to check it out in person. I talked for a short time with a salesperson and I thought this guy was from Wolf of Wall street. Quick, sharp, and to the point, he sold me on this dealership. He said his name was Chris Stallworth. Will be back soon.

Chauntae

May 15, 2015

Chris Stallworth is an excellent salesman. He didn't pressure us and made us feel at ease with our purchase.

Evette Vega

May 15, 2015

I love Toyota and went in to see if I can trade in my new car. Unfortunately I would of been at lost if I traded in my new car. Chris Stallworth was very kind and did everything he can to get me a good deal. I really appreciated his awesome costumer service! Never did I feel pressured to absolutely have to buy a car. Definitely will recommend Chris to anyone looking for a car!

Angelo

May 15, 2015

Maurice Stallworth makes me want to buy more cars from ya'll!

Donna

May 15, 2015

Great Service,Great People....Cat Fillman,Daniel,JP,Jeff,Vernon,Henry,Vanessa,Jeff Alexander,and Stephanie. Go above and Beyond!

Mark J

May 15, 2015

This service department is awesome. My advisor Alvin Carpio took great care of me and on a timely manner. I will continue to bring my vehicle to Toyota of Dallas for all my service Needs. Thank you for my great service.

Debbie

May 15, 2015

Took my vehicle for regular service. My advisor was very knowledgeable and made me feel comfortable. Being a woman I have been made to feel uneasy at other facilities. Also at times taken advantage of. Not at this service department. Very impressed. They earned all of my future business.

cbsmith011

May 15, 2015

Service department really cares. Awesome job by the service team!!!

Muhammad Usma

May 14, 2015

My Sales person Syed Jafri had a very positive attitude even when my attitude faltered.It was a pleasure working with him

vin487

May 14, 2015

I just bought a 2013 Land Cruiser and I love it. The staff was great and the price was good. Thank you for always talking care of us. We bought 4 cars from Darren Dortch and his team at Toyota of Dallas. Their brand new building is amazing and the staff is fantastic. I highly recommend Toyota of Dallas for anyone seeking to buy a new or used vehicle. If you are also in need of service repairs go see their team. You will be impressed.

Muhammad Usman

May 13, 2015

My Sales person Syed Jafri had a very positive attitude even when my attitude faltered.It was a pleasure working with him. Thank You Once again.

Hassan z

May 10, 2015

Syed Jafri got me approved more than my expectation and I went home well satisfied customer and I will highly recommend to all my friends and family

Hassan Z

May 9, 2015

Syed Jafri got me approved more than my expectation and I went home well satisfied customer and I will highly recommend to all my friends and family

J.c

May 8, 2015

I would say any person could buy a car at this dealership no matter how is your credit. Ask for Syed I would say he is the right number guy at there. Thank you

Tom Sawyer

May 8, 2015

This place is awesome. Big thanks to Lorenzo Washington and Jeff Grettner. Should you decide to purchase a vehicle here, I hope you have the pleasure of working with these gentlemen. My purchase process was really quite simple. I had a BMW that was starting to age and the mileage was getting high. Not to mention, the car was quite small and I felt it was time for something bigger for my family and mobile personal training business. I stopped at the dealership with the intention of only asking a few questions but ended up buying my dream truck: a Tacoma double-cab 4x4. From start to finish, the process went smoothly. If you're considering doing business here, don't hesitate! These guys have the utmost professionalism and customer service.

Chris V.

May 8, 2015

Most work was done over the phone with Tony Oliver...he was a great help and laid everything out for me. we will be back when he have a few more funds available.

Charles in charge

May 8, 2015

Dominique is new in the car industry. However she took great care of me and answered all of my questions. although I didn't buy a car from her that day whenever I am in the market I will surely contact her first.

Mark Trooper

May 8, 2015

I would say any person could buy a car at this dealership no matter how is your credit. Ask for Syed I would say he is the right number guy at there. Thank you

Tom Sawyer

May 7, 2015

This place is awesome. Big thanks to Lorenzo Washington and Jeff Grettner. Should you decide to purchase a vehicle here, I hope you have the pleasure of working with these gentlemen.My purchase process was really quite simple. I had a BMW that was starting to age and the mileage was getting high. Not to mention, the car was quite small and I felt it was time for something bigger for my family and mobile personal training business.I stopped at the dealership with the intention of only asking a few questions but ended up buying my dream truck: a Tacoma double-cab 4x4.From start to finish, the process went smoothly.These guys have the utmost professionalism and customer service. As a former BMW owner, I learned to appreciate Toyota greatly. Better warranty package, maintenance, reliability, and dependability. Toyota is great. Thank you Toyota of Dallas.

kiara

May 7, 2015

The employee that I worked with was Tracy Crawford. He is a very cordial person and I really enjoyed my experience working with him. I got exactly what I came in for in an ideal amount of time. I would come back the next time I need a new car.

Rajesh Kumar

May 6, 2015

Syed Jafri was amazing and offered the best car in our budget.

aaronm1116

May 6, 2015

Went to the dealership on a Wednesday April 29th. Was really just wanting to look at options but the end of month deal that was presented couldnt be passed up. Even after cross referencing the numbers with another lot, still a solid deal.

Rajesh Kumar

May 5, 2015

Syed Jafri was amazing and offered the best car in our budget. I love My new car a alot. plus the service options i got are awesum

Michael Howard

May 4, 2015

My recent visit to buy a new Camry at Toyota Of Dallas was perfect. I have been to so many dealership before but never got such a welcome at any of it. I would also like to say something about my Sales Person Syed Jafari, he is doing a great job out there. I would recommend every body to ask for him. He will give you a fair deal and help you out through out the process. Thanks Syed Loving my ride.:)

Samad Azhar

May 4, 2015

Great customer service and excellent professionalism shown by Syed Jafri at this dealership. I recently bought a camry and the deal went super smooth, syed helped me a big deal in choosing the car i wanted. Great dealership and excellent service i highly recommend this one.

Ehsan Latif

May 4, 2015

Best dealership. I really liked the new facilty. my salesperson syed jafari helped me make the processes transperant and easy.

Bilal

May 4, 2015

Thank you Syed Jafri for your kind efforts and hard work getting me into the new car with right prices.

Michael Howard

May 4, 2015

My recent visit to buy a new Camry at Toyota Of Dallas was perfect.I have been to so many dealership before but never got such a welcome at any of it.I would also like to say something about my Sales Person Syed Jafari, he is doing a great job out there. I would recommend every body to ask for him. He will give you a fair deal and help you out through out the process.Thanks Syed Loving my ride.:)

Mark Trooper

May 3, 2015

Thank you Toyota of Dallas and Syed Jafri for your kind & great customer service. I would highly recommend to every one. Thanks once again.

Bilal

May 3, 2015

Thank you Syed Jafri for your kind efforts and hard work getting me into the new car with right prices.Plus i would like say you guys a have beautiful dealership.

Vincebarrientos

May 2, 2015

Pleasure meeting Tony Oliver here at Toyota of Dallas. Great employee. Would highly recommend this dealership to all of my friends. Will definitely come back here. Highly impressed

jfalvo

May 1, 2015

What distinguishes Toyota of Dallas is genuine customer care. I could choose to have our RAV and Prius serviced at two other Toyota dealers that are closer to our home but because of the exceptional personal attention I receive when taking our cars to Toyota of Dallas, I drive further and fight the 635 traffic because I know that I'll be treated right. I want to pay special tribute to Service Manager Eric Sanchez and Service Adviser Danny Rivera who went to great lengths to resolve a service issue I recently had with my Prius. These guys are not only professionals but they care about the customer and work hard on his or her behalf.The dealership philosophy is obvious if you sit in the waiting room and simply look and listen. It's not just the customers who are treated with care and respect. You can see an energy and camaraderie among employees, as well. You do have a choice in where you buy and service your vehicles. Toyota of Dallas is my dealership. They not only do things right . . . but they do the right thing for customers.

joseph

Apr 29, 2015

You will get your best deal with Mr Syed Jafri. I submitted request online and received a call from Syed in less than 30 minutes and walked out with my new car the very next day with best deal I could ever I get.

Mishal

Apr 27, 2015

I met Syed Jafri at the service drive at Toyota of Dallas. He helped me simplify my options for new vehicle purchase. Plus i would say he is a very knowledgeable person about the product and financing. I will be back next month to by a car with him.

Mishal Cooper

Apr 27, 2015

I met Syed Jafri at the service drive at Toyota of Dallas. He helped me simplify my options for new vehicle purchase. Plus i would say he is a very knowledgeable person about the product and financing. I will be back next month to by a car with him.

Mishal Cooper

Apr 26, 2015

I met Syed Jafri at the service drive at Toyota of Dallas. He helped me simplify my options for new vehicle purchase. Plus i would say he is a very knowledgeable person about the product and financing. I will be back next month to by a car with him.

New Owner of 4Runner!

Apr 25, 2015

Toyota of Dallas is the best place to purchase your car. Our salesman Tracy Crawford went out of his way to get us the car and price we wanted. Very patient and respectful of our needs. Customer service was great. Will be back for another car purchase.

Joseph

Apr 24, 2015

I would say Syed Jafri is one of best Sales person I have ever met. I submitted the internet lead within few seconds he as on the phone with me plus he send out the vehicle video immediately. Plus Sarah Mann was a great help at delivery.Excellent service and pricing !!

Eric

Apr 23, 2015

I had an excellent experience at Toyota of Dallas after walking in on a Tuesday afternoon. My salesman was very genuine and I was pleased with the amount that I received for my trade-in. This is the store to find your next new or used car, the lot is huge and their inventory is the most extensive that I've ever seen. Highly recommended dealership.

Joseph

Apr 23, 2015

I would say Syed Jafri is one of best Sales person I have ever met. I submitted the internet lead within few seconds he as on the phone with me plus he send out the vehicle video immediately. Plus Sarah Mann was a great help at the vehicle delivery. Excellent service and pricing !!

etannenb

Apr 23, 2015

I had an excellent experience at Toyota of Dallas after walking in on a Tuesday afternoon. My salesman (Syed Jafri) was very genuine and I was pleased with the amount that I received for my trade-in. This is the store to find your next new or used car, the lot is huge, the showroom is brand new, and their inventory is the most extensive that I've ever seen. This is a highly recommended dealership - professional service all around.

Brandi

Apr 22, 2015

Syed Jafri, got me the car I wanted and the price I wanted to pay.

najam zaidi

Apr 21, 2015

Syed Jafri was amazing and offered us the best car in our budget!!

Shawn

Apr 20, 2015

Syed Jafri is very patient and a polite person. I spend 4 hours looking various cars at the dealership he showed me all I wanted to see. Plus he gave me a great price for the one I wanted and he really took care for me. I would highly recommend all the people to go to Toyota of Dallas and see Syed.

najam

Apr 20, 2015

Syed Jafri was amazing and offered us the best car in our budget!!Plus he gave us best price for our old car. This dealership and sales person is highly recommended

Muhammad Adil

Apr 19, 2015

Best dealership in town.! State of the art facilitie..!Had a great time dealing with Syed Jafari, made my car purchase so smooth and easy .. Best thing is he's a friendly personality. I would recommend everyone to ask for him at Toyota of Dallas

Shawn

Apr 19, 2015

Syed Jafri is very patient and a polite person. I spend 4 hours looking various cars at the dealership he showed me all I wanted to see. Plus he gave me a great price for the one I wanted and he really took care for me. I would highly recommend all the people to go to Toyota of Dallas and see Syed.

Adil Yousuf

Apr 19, 2015

Best dealership in town.!:) state of the art facility.! Syed Jafari made my car purchase so smooth and easy.! I would recommend everyone Syed Jafari. Nice and friendly personality.!:) 6 stars

hantais

Apr 19, 2015

At Toyota of Dallas, my dealer Tony Oliver, was absolutely great! He had my best interest at heart and being a woman looking for a car, that is not usual! Everybody in each department that helped with my purchase made sure to explain in detail everything so I would clearly understand what I was getting myself into! I would recommend this dealership and the dealer Tony Oliver to anyone looking for a vehicle.

Callie McCowan

Apr 18, 2015

Ricardo Guajardo is the best! Made the best of our time. We are repeat customers and will be back to see him!

White Rose Wholesale

Apr 18, 2015

I had a very informative meeting with Mr Syed Jafri regarding giving me various options for business fleet. I will be considering those options and very soon i will be visiting the dealership soon to make some decision. Thanks Syed once again to visit my office giving me that valuable information.

White Rose Wholesale

Apr 17, 2015

I had a very informative meeting with Mr Syed Jafri regarding giving me various options for business fleet. I will be considering those options and very soon i will be visiting the dealership soon to make some decision. Thanks Syed once again to visit my office giving me that valuable information.

Sam

Apr 16, 2015

Every one is really helpful at this dealership. I will be buying my second car also soon from there. Thank You Syed Jafri

Tehreem

Apr 16, 2015

We Appreciate the experience we had with Syed Jafri. We will remain loyal to Toyota of Dallas. Would highly recommend my friends & Family to buy a used or a new car with Toyota of Dallas.

jennb

Apr 16, 2015

Wanted to look at new vehicle and spoke to Tony Oliver. He answered all my questions and was really nice. Great customer service, you don't get that a lot anymore.

MzBee

Apr 16, 2015

I went in to look at the new Camry and was greeted by Tony Oliver. He was able to answer all my questions and understood my concerns about purchasing a new vehicle. With his help I ended up purchasing a used vehicle instead. Tony did an amazing job all around and I will recommend him to anybody and everybody I know looking for a vehicle.

Tehreem

Apr 15, 2015

We Appreciate the experience we had with Syed Jafri. We will remain loyal to Toyota of Dallas. Would highly recommend my friends & Family to buy a used or a new car with Toyota of Dallas.

CarCarla

Apr 15, 2015

I recently went into the dealership just to look around, I really had no idea what I wanted. I was greeted by Tony Oliver and he did a terrific job on helping me figure out what I wanted. I'd recommend him any time to all of my friends and family! He helped me find the perfect vehicle that fit all of my needs and I couldn't be more happier to return and purchase my vehicle from him!

Sunshine35

Apr 15, 2015

My husband I recently visited your dealership and was greeted by Tony Oliver he was so helpful and friendly and we can't wait to come and purchase our next family vehicle thru your dealership. There need to be more car salesman like this nice gentlemen

My Two Dimes Worth

Apr 13, 2015

Car purchasing can be very stressful - especially when coming from out of town to hopefully drive home with a great car. From the first contact to the handshake at the end, we were impressed by the quality of customer service, overall ease of experience and satisfaction we received. Yoni, on the sales side, and Chris, in the finance office, were key reasons why the experience was so good. You can tell this dealership cares about customer satisfaction from the top down. I would work with these people again!

Jose Trejo

Apr 11, 2015

syed jafri he is nice sale person toyota dallas have thank you syed jafri for your help me and my wife said thank you we are happy and I will pray for you and I will said thank you to the maneger mike kell for you help thank you becouse me and my wife we back home happy my god Jchrist bless you guys amen and I will pray for you guys and for this toyota dealer dallas owner amen

Abdul S Haroon

Apr 9, 2015

Best dealership in town,Massive inventory to choose from. The brand new facility is awesome. I would recommend everyone to go and buy their new or preowned cars from toyota of dallas. And also i would appreciate Syed Jaferi my sales person to get this deal happening in a very nice and friendly manner. Best sales person i have ever met so far.!

James S.

Apr 8, 2015

I only put a star because I had to and I put two stars for friendliness for the gentleman who helped me. but if I could, the overall experience would be a ZERO STAR RATING.So first I would like to say that I do not have good credit and sure as heck not the most qualified customer. Albeit, I am still a consumer and should be treated equally as all other customers. Anyways, I inquired about a Hyundai Genesis that was new in their inventory after they sold the TSX that I had originally asked about. For about a week or so, Richard Brooks, and I corresponded through e-mail trying to sort out the details, down payment, personal info, etc. After all that I was still apprehensive about even being qualified for the vehicle in question and Richard reassured me that I was and to schedule an appointment. Mind you, we live 5 hours away from Dallas. So, I went ahead and set up the appointment and we drive there the next day (which was yesterday). Richard was not at the dealership (called me saying he had a family emergency, but he had everything ready for me and to ask for another salesman to help) I was greeted by gentleman (do not remember his name) and he gets on the computer and tells me that the HYUNDAI GENESIS HAD BEEN SOLD THE NIGHT PRIOR. But Richard Brooks failed to tell me this very significant update! Not only that, the gentleman helped me had to re-gather all our info to run our credit because Richard did not have our papers ready. Then he tells me that, I did NOT qualify for that vehicle and does not know why Richard told me otherwise. With that being said, I maintained my composure although I was burning with fury inside. The gentleman who did help me while at the dealership seemed genuine in trying to help but who knows. I am sure that this type of service is not conducive to the dealership's mission in providing excellent customer service. PLEASE DO NOT, AND I MEAN DO NOT TRUST ANYTHING THAT RICHARD BROOKS HAS TO SAY.DO NOT TRUST RICHARD BROOKS!

Nolly07

Apr 7, 2015

I've been thinking about buying another vehicle but I was just so unsure for a whole month. Yesterday, one of the salesman had call me regards to the car that I wanted online. Mr. Bao Nguyen took the time to answer all my question and concern since I had bad experience with buying a car in the past and he wasn't trying to force me to buy a car or anything. I'm so glad that I took the chance and came in today, I told him what I wanted and how much I wanted to spend. Got a me great xxx deal-fully loaded and won a free gift during their event. Thanks to Mr. Brent Williams for helping me with all the services that I have requested and financing the car to me. On top of that he gave me an extra car key for FREE!!! He went above and beyond, thank you for your help!Driving home with my new car!! Come check them out if you're looking for a new car and ask for Bao Nguyen and Brent Williams, great help!!! YAY MEHHHH

Ruby

Apr 6, 2015

Very good experience feel very comfortable sitting at dealerships I am happy with the guy Yony Tadesse. I will send all my friends and family to this lovely young man. Rubina Smith

irod87

Apr 6, 2015

Let me start by saying they got a deal done and they got it done quick. I do caution you to be careful of their unwanted addons. Extended warranty automatically added to your approval, zaktech treatment that they say comes with all their used cars. They charge you for it. Bait and Switch, price of car on contract more than the internet price. I be this is a regular practice when they get someone with bad credit financed. You won't want to fight the deal because they already got it approved. If you have good credit and no trouble getting financed you should not have to take any of this stuff unless you want it.

SJANE14

Apr 1, 2015

I had a great experience working with Jessica Martin. She is very patient and never pushy. It was a joy to have her helping me in my car buying experience.

Ram Bhatta

Mar 30, 2015

Syed did a excellent job. He is a great sales person please go to him.He gives mind blowing deals

Holly Thor

Mar 28, 2015

Knew what we wanted and they made it happen. Great trade in rate on my trade in also.

Amy Harms

Mar 28, 2015

Bought a car from Derrick Morman today he is fantastic went above and beyond. Chris the finance guy is awesome and Sarah such a big help. Best place the buy car, I will be a life long customer.

Cindy Simmons

Mar 28, 2015

Jessica and Sarah were both awesome. Great customer service. They did a wonderful job taking care of me. I felt valued as a customer and will refer people to your dealership and Jessica

Guille Ochs

Mar 26, 2015

I had no idea i was going to buy a car today, tgey are tgat good. No pressure, though. I felt I always had options. Nice experience, and I'm leaving driving a car that was king wished for. Thanks guys, oh and btw Yony was awesome !!Yony was super awesome.

Joshua B

Mar 26, 2015

Syed is a blessing who helped me to drive away with a new 2015 Corolla. I did not believe I would be able to make it happen but Syed took care of me with genuine kindness. He was informative and helpful through the car selection and approval process. For the financing paperwork I was in the hands of Mohamed - another great soul - who was friendly and informative. Mohamed helped me to protect my new investment. These great guys at this great dealership have my eternal gratitude. Thank you!

smarbut

Mar 25, 2015

My husband and I purchased an almost new Toyota Tundra Limited from this dealership and we could not be happier!! We had been looking on the internet for several months and dealt with other dealerships, which weren't good experiences, especially Toyota dealer of Rockwall. We were about to give up and saw this truck at Toyota of Dallas. We live in a small TX town, which is close to the Ark. border, so we had to deal with them long distance. I spoke to the saleman Yony and he was exceptional! He was straight up and told us what he could do or couldn't do. We drove 3 hrs and hoping everything would be as promised and it definitely was! Yony was true to his word and delivered everything promised and we drove home with a truck we thought we would never own. This dealership is exceptional. They have moved into a new building and have new staff and it shows they are working real hard to build an excellant dealership. I would recommend anyone to this dealership.Thanks again,Sherrie MarbutPS. Special kudos to Yony!

Toyman

Mar 23, 2015

I came into look at a new Toyota Tundra. I was not ready to purchase at the time but was doing research for a possible future purchase. Chris Stallworth walked me through my visit and was extremely helpful. He was very knowledgeable and will definitely look for him once it comes time to purchase my next vehicle.

Melissa G.

Mar 21, 2015

I have purchased two cars from Toyota of Dallas. My first car and now my dream car, went in just browsing the newer models and fell in love with then Scion FR-S. Jessica Martin was my sales representative and she was awesome! To my understanding only certain sales reps can sale Toyotas and Scions with Jessica being one of them I know I was in the right hands. Jessica went far and beyond in finding the car I needed since I wanted it red and they were displaying a black one. Jessica drove personally to get my car, we test drove it the same day and she went through all the features with me. The process was so fun and simple with Jessica I would really recommend anyone to buy a car from her! Plus their new facility they just opened is amazing way better then their old place!

Tiffany Al.

Mar 19, 2015

I was visiting my friend in Texas not long ago and stopped to look at a car the salesman Maurice (Chris) Stallworth was so helpful he showed us several cars he was so nice he was not pushy and was very knowledgeable and all the cars we looked at i just wanted you to know when i am ready to buy my car i will drive back to Texas just to get the car from him....Thank You

Sonja Jorgensen

Mar 19, 2015

Chris Stallworth is an excellent salesman and an asset to your company he answered all my questions even the ones i asked over and over I have told all my friends when they get ready to buy a car he is the man to see...Thank you

Sheena A.

Mar 19, 2015

I would like to thank Mr.Mikel Besant he showed me around the new facility.I'm not ready to buy a car but when I get ready in a few week I will definitely give him a call.So if anybody in the market for a car please ask for Mr.Mikel Besant.

chris stallworth

Mar 18, 2015

It was a great experience buying my first car and he was the perfect person to get me it ! Chris was generous and knew alot about all the cars .

LDeras

Mar 18, 2015

I just bought a 2015 Toyota Corolla from Toyota of Dallas. I absolutely LOVE my car!! Chris Stallsworth, my salesman, was so friendly and helpful! I've been referring all my friends to go to him. I have so far enjoyed my experience with Toyota of Dallas and the friendly staff they have employed.

Prius owner

Mar 3, 2015

Brand new center looks great. Nice bright waiting area. While waiting Tracy Valentino Crawford showed me the new Prius. Very informative. Fortunately, my 2009 car still runs perfectly so I won't need to buy a new car anytime soon. But when I do, I'll definitely be back.

dblwoof

Feb 27, 2015

This place is a rip off ! The service advisor Alvin Carpio first over charged me on the amount of oil my tuck takes, then attempted to get me to replace the rear shocks for $750.00 and front Struts for $1,500.00. My shocks and struts are fine and no need of replacement. When I neglected to get his over priced shocks and struts, his reply was. " Is it that you can not afford it?" The service manager agreed I was over charged and stated he would contact me for refund. No contact. Two messaged left for the General Manager Darren Dorch. No return call. Warning this place will rip you off.

karps24

Feb 26, 2015

Horrible and a Headache. First I was handed from one sales man to another and than now 1 month later Im still unaware of if my deal has been finalized yet. Between all of the people I worked with nothing was consistent with the information that all of them had. Very poor communication inside the building from one man to another. I wish this would have been a easier transition but instead a headache and now my bank is hitting me with late payments for the car I don't even have. I was contacted yesterday by sales guy Juan carlos and was told that they needed A check stub for my wife. ( We already had done this the first day 27th of Jan). Than was told by my sales guy I need to contact my finance man (Charles Green ) to find out when my pay off would be sent. I called Charles he had no Ideal and said he would call me back. NO call. Today I called the finance company and they had no record of my car loan, than I called Freddie Guandique the used car manager, he says the deal is done and he would get me a copy of check that was sent to my bank, this has yet to be shown.

Toyota4Life

Feb 22, 2015

Was helped by the Internet Sales manager named Jessica. She gave me a great deal on a 2015 Rav. Love the car and the service was painless. The only problem was that they relocated their store so we had trouble finding it. Overall great dealership with great service!

Vector1355

Feb 10, 2015

We recently visited this dealership to buy a new car, the dealership has a very good collection of cars and we finally bought a Toyota Camry. We worked with ALFRED KHURI our sales representative at the dealership. He is very nice and cooperative. He is very patient to walk with you and show the cars on the lot and help pick the color you want. He made the process of choosing the car so easy and we are very happy with the model and color we got. Until this point their service was great. Then we were handed over to another staff member named Brendan. If possible I would stay away from this guy. This guy thinks that he can outsmart his customers and sell anything he can. He is so arrogant and lack very basics in treating the customers. The pricing and financial process was very slow and it took forever to complete. (for us it took 4 hours after the car selection process is complete).

Cynthia lyons

Feb 6, 2015

Harold was a excellent help today and was a big help.

Isaiah lyons

Feb 6, 2015

Excellent service by Xavier Ramirez.he is a good worker.

esha

Feb 5, 2015

Alfred Khuri is outgoing and friendly. He answered all my questions. He knew what he was talking about and explained everything I needed to know in a courteous manner.

Rachel

Feb 3, 2015

I had a great experience speaking with Alfred about new vehicles. Alfred seemed very knowledgable about the vehicles, and was able to answer all of my questions in a very polite and professional manner. In addition, he had exceptional customer service skills, and was easy to talk to.

Deepak

Feb 1, 2015

We recently bought a new car from Toyota of Dallas, had a good time at the dealership with the car buying process. Alfred Khuri really did a good job and ensured that we got the exact vehicle with all the features/specs that we were looking for. Thank you Toyota of Dallas!

Tacoma Hamilton

Jan 31, 2015

Jessica was excellent to deal with. She was honest & made the buying experience fun! We had multiple email communications before coming into the store, and she met all the specifications we asked for without trying to upsale. As a matter of fact, we purchased a Tacoma, but looked at one Tundra. Even through the Tundra was a higher priced vehicle, she still recommended the Tacoma without trying to convince us to buy the more expensive truck. Jessica also advocated for us on the best price.

toyota of dallas

Jan 27, 2015

i love my new camry, it was the best experience ever. I will definitely tell all my friends and family about our experience elwith moe abu he was very helpfukvabd helpful and professional.

love2fishfw

Jan 20, 2015

I bought a used Lexus LS 430 last year from TOD. The right side rear view mirror was not working properly before we sign the paperwork and the salesman (Richard Brooks) promised that they WILL TAKE CARE OF IT when it was convenient for us but so far nothing has been done. He won't return my call and the used car manager( Shane Manry) was going to look into the situation for me but still NO word from him either. They promised you everything but don't deliver. This is how they operate. I got tired of trying to get a hold of them. I will NOT BE BUYING from TOD ever again!!!

rebekahjoyf

Jan 14, 2015

George in the service department was great. I was just in for a routine service that I have with my ToyotaCare package and he had me in and out in less then an hour! He also was extremely friendly and gave me updates as my car was getting serviced. With the new facility the wait was even enjoyable! Thanks George and Toyota of Dallas!

Deshaun Jackson

Jan 14, 2015

I just bought a Cadillac SRX from Taurean Fortson I was very impressed with the service provided from the staff and management I would invite everyone to come take a look at the new facility and to get a great deal. I can't wait to buy another vehicle from Taurean Fortson.

Holly jenkins

Jan 13, 2015

Andrew was awesome my husband and I had bad experience before came back in told Andrew what we were looking for and andrew made sure we were satisfied thank you Andrew we will definitely be back!

Leo L

Jan 12, 2015

Always feel like I've been treated fairly. Have serviced my 2002 Sequoia with 196,000 miles on it at Toyota of Dallas since I bought the vehicle. They have remained sensitive to budget issues, and work with me on "needed maintenance" and planning for things we can do down the road. Very happy with this dealership.

MekaL

Jan 3, 2015

I entered Scion of Dallas in late December. I was forced by a family member to go car shopping because my old car kept giving me problems. It was paid off so I was hesitant to get another car note. When I first arrived at the dealership, I was greeted immediately. I waited a few minutes before I was introduced to a bubbly guy named Harold. As stated before, I really wasn't interested in buying a car, but I knew the car I wanted to see - something sporty and fast. Harold immediately got the keys to the Scion-FRS, so I could take it for a test drive. Before the test drive, Harold explained everything about the car. I was annoyed because it was extremely cold outside. However, I was impressed that he was so knowledgeable. I LOVE THE CAR, but I didn't want to deal with a pushy and deceitful sales person. I met deceitful people at a dealership a few years ago, so I was ready for lies. It was nothing like that with him. We laughed, talked about my second choice with another brand, benefits of a new car, and my budget. It didn't take all day ( about 3 hours).. I purchased my first brand new car!!!! I couldn't get it the same day because they didn't have the color I wanted... When I picked up the car a few days later, I met a happy Harold again. He helped me learn all of the features in the car. I am not a technology person so I asked ALOT of questions , but he was extremely patience. Long story short - I had a really good experience at Scion/Toyota of Dallas. In a few years, I will definitely purchase another car from this dealership. If you go, ask for Harold Hunter. I love great customer service. I am telling everyone lol...

jdsprints

Jan 2, 2015

So I found out the my 2011 Camry had depreciated dramatically, I decided to head over to Toyota of Dallas to get my dream trunk - the Tundra. I called the day before News Years Eve and talked with Andrew about the truck of my choice. He set up and appointment for New years Eve for me to come in and see the truck. First thing, he was very prompt! He called me a little before my appointment to confirm and was ready to go at 1:30pm. He showed me the truck I first inquired about but saw that wasn't completely satisfied. He asked the right questions and directed me to another truck that fit more of my wants and needs - I actually fell in love with the truck he picked out. He also worked with me on getting the best deal possible. Although the process took forever, that was no fault of Andrews (dealerships just take time). All in all, I'm happy. Andrew threw in some extras and got me a great deal! Also Mike from finance, hands down the most entertaining person to work with and answered ALL of my questions (trust me I had a lot). I genuinely felt he was as transparent as he could be and I left the dealership feeling like I actually got a great deal. I will definitely be doing business with them again!

James J.

Dec 31, 2014

First off, I wanted to say Jessica, the internet sales manager, was good. She was nice and seemed to be a straight-shooter, which was appreciated. The test driving experience was pleasant and she knew most, if not all, the information we needed to know about the car we were test driving. After deciding to buy, however, is when everything went south. We arrived at the dealership at 9:30 in the morning, test drove for an hour before and then decided to move forward with the purchase. We sat at Jessica's desk with no one in front of us for at least 30 minutes multiple times throughout the buying process. People saying "I'll be right back" turned into 30+ minutes of waiting just sitting there cooling our heels. The interaction with the sales manager, Mike, was pleasant. He and my husband went back and forth a bit but they both came to a mutual decision relatively quickly. Mike then left, and we were left sitting at Jessica's desk for an extremely long time with absolutely no communication as to what was happening. We were finally sent to financing at 2pm (3.5 hours after deciding to purchase the vehicle). Lorenzo, the finance manager, was helpful and was "fully present" with us the entire time, which we truly appreciated after sitting at Jessica's desk for so long. We asked to add running boards to the new car and we're told initially that it would take 2 hours, then after Jessica spoke with the Parts department, we learned it would take 4 hours. That seemed reasonable to us, and we were told that we could pick up the vehicle first thing the next morning. We finally left the dealership at 3:30 pm. My husband called the dealership as soon at they opened the next morning asking when we could pick up the vehicle. We were then told that it wouldn't be ready until 5pm that day! Apparently there was a severe lack of communication between the parts department, their admin and Jessica. Had we initially been told that it would be the end of day the following day, we would have been fine with it. However, since we were told multiple times that it would take four hours, that's what we expected. My husband called the dealership 5 times during the day, asking for updates on the vehicle. He twice spoke with someone named Cody who told my husband twice that he would check and immediately call back with info. Cody never called back either time. Other than Jessica, Mike and Lorenzo, the finance manager, we felt no sense of urgency or concern from anyone we interacted with. It's extremely frustrating to have people fail to follow through on the basic responsibilities of their job so many times. When we finally went to the dealership around 6pm to pick up the vehicle, it still wasn't ready, and its gas tank was sitting on empty. After waiting almost 45 minutes more, we finally took possession of the vehicle. Upon our first inspection, it was very clear that Jessica had been smoking immediately before being inside our vehicle, as there was a very strong aroma of cigarette smoke when we first sat in the vehicle that night. Also, whoever washed and detailed the vehicle did a truly terrible job. There were streaks, smudges and hard water stains all over the windows. The cigarette smoke smell plus the blurry windows completely ruined the "new car feeling". It was the straw the broke the camel's back on the experience and really ended any hope we had of a positive experience. While we are very pleased with our decision to purchase the Highlander, Toyota of Dallas could have the experience much, much more enjoyable. We appreciate Jessica's efforts to ease our frustrations when we came to pick up the vehicle (we were given a gift card to compensate us for the gas tank being empty), but the damage was already done. It makes me wonder what the experience will be like when the car needs to be taken in for maintenance, will good work be done in a reasonable time period? We'll have to wait and see. As someone who is directly involved in dealing with the

Farha

Dec 31, 2014

Syed Jafri took wonderful care of me and my family. He made the buying process easy and I will recommend him to ALL of my family and friends. He delivered the car to my residence. He is extraordinary and an asset to your company!

Banuprakash

Dec 21, 2014

Good dealer. Provide competitive rates compared to other dealer.

Hilda

Dec 17, 2014

Here is where you find the car you are looking for at a price you would like to spend in a friendly environment. Most of the staff are nice and respectful. Andrew ClarK is the salesman who helped me buying my new car at a price I was looking for and was very responsive and nice after purchase to make sure everything was fine. I would definitely recommend this dealership.

STEVE GREENE

Dec 15, 2014

I've bought at least 4 vehicles from Toyota of Dallas. They always provide great deals and service on my vehicles. It's comforting to know that the follow up is as good as the purchase experience. Very little selling by them, just some negotiating. I always get a good price. I've tried dealing with other Toyota dealerships and they fight tooth and nail for every dollar. This dealership gets it. we want a good price without the annoying haggling that lasts 4 hours. So thanks Toyota of Dallas for the courteous treatment. Will buy a 2018 after my 2015 lease is up. Thanks, Steve

jackson.embry.9

Dec 6, 2014

Excellent experience. Pleasure to do business with, especially the finance department and Andrew Clark. Will return to purchase future vehicle from Toyoya of Dallas. The professionalism over everyone I delt with was such a nice surprise. This is how car-buying should be everywhere.

Mbarnes2222012

Nov 14, 2014

I inquired on a new Highlander that I knew would be hard to obtain. Mitchell, the director, went above and beyond to find the Highlander from another dealer. He had the vehicle at the dealership waiting for me in time for out appointment the following day. After meeting with Mitchell, he introduced me to one of his consultants Andrew Clark. He took me the rest of the way and I couldn't be happier with my new Toyota.

Steve-UVdad

Nov 10, 2014

Taurean Fortson, the sales person who waited on us after my contacting them through the internet was very attentive and worked to make sure we got the car we wanted at a price we were looking to spend.

littleskinnymini

Nov 4, 2014

Anthony O was very friendly, not pushy, nicest sales guy there...rest of staff wasnt so great. Staff you close with to sign final.documentation takes forever! Uncomfortable waiting conditions. Better treatment waiting in my hair salon.

wendwesn yeshitila

Oct 13, 2014

Very aggressive and disrespectful. The sale person was very rude, aggressive and disrespectful. I end up buying my car from the Toyota of Plano, and it was the best experience I ever had. It was night and day customer service experience.

HP

Sep 13, 2014

Took our 2007 Toyota Camry to have some screws missing put in from underneath the hood which took them over 2 1/2 hours to do. When it was time to pay I was charged for oil change and tire rotation and balance which I never agreed to have done. I only scheduled to come in for some screws missing and they didn't even put the missing screws I originally came in for. I just had the oil changed two weeks prior and had the tires rotated and balanced three months prior. I will never go back to them again definitely would not recommend this place to anyone!!!

samsperez

Sep 9, 2014

I recently bought a new Highlander at Toyota Dallas and I will like to highlight Andrew's great job. My husband and I shared him all our specifications and he went above and beyond to satisfy our expectations. Thanks Andrew and Mark for your outstanding customer service attitude. Looking forward to visit the new Toyota Dallas Dealer soon.

JD.Bay

Aug 28, 2014

Cody Freeman the "New car director" is a total xxxxxxxx and a liar. They could not get me in the truck that I needed for towing and tried every trick in the book to put me in something else. I showed them a truck at Toyota of Grapevine that would fit my needs. They told me I could not get in to that truck. I left TOD after working with them for 3 days and went to Toyota of Grapevine who got me in that truck I wanted. Cody Freeman has called me a liar because he does not believe me when I told him I could not come to him and sign paper because my mother was ill which was completely the truth. Bottom line is they are pissed because I bought from TOG instead of them and they are trying to keep my down payment. Sarah Mann is just as bad as Cody, she lied to Toyota Corp. saying she would give me my refund - this is no lady,. don't be scammed by her too.All of you having trouble should take down these numbers and call them ASAPToyota Corp 800-331-4331 and file a claim against TODDMV Dealer enforcement 888-368-4689 and file a claim against TOD and the Sales manager you dealt with.

keyshot

Aug 27, 2014

I recently bought a tocoma from toyota of dallas. I had contacted many toyota dealerships. Most were unwilling deal with me and many were down right rude. I was looking a base model for work truck and felt like they wern,t interested because I wasn,t buying a 30,000 to 40,000 dallar truck. Ididn,t understand this since I was paying cash! Toyota of dallas were very polite, willing to deal, and came right out and told me thier bottom dallar. I have bought many new cars and this is the first time I,ve every had a good experience at a car dealership. The first time didn,t fell sick after buying a new car. Didn,t have too wait a few day like most deals to enjoy the new truck. My saleman, Thomas Stauts, was very professional and a pleasure to deal with. This is my first review I,ve ever done that how impressed I was. Highly recommed.

Stephen

Aug 27, 2014

Nice company to stop and buy cars, New and Used. Toyota of Dallas is the place, staffs are so friendly, respectful. I like their conduct

Catherine M.

Aug 13, 2014

This dealership will welcome you with Texas-sized hospitality! Each and every person we met at this dealership was exceptional and made us feel right at home. Our sales associate, Jake Johnson, answered all our questions and helped us make the best choice possible. We did not suffer any high pressure sales tactics and Jake is, in my opinion, the best car salesman I have ever encountered. I can truly say that this car buying experience was painless and very rewarding. I would highly recommend Toyota of Dallas and Jake Johnson to absolutely everyone! You wont be disappointed.

KHDFW

Aug 12, 2014

One of the best dealerships I have ever been too. Everyone I spoke with there was very polite and made me feel very comfortable. My sale associate Thomas, was very helpful right from the start and answered all the questions I had quickly and efficiently. I have always dreaded the car salesman and the car buying experience because all you hear are peoples horror stories of terrible experiences, but my experience with Thomas and T.O.D. has completely changed my perception about buying a car. He was extremely nice and made me feel confident and comfortable with all the decisions that were made throughout the entire process of purchasing my vehicle. This was by far the best car buying experience I have ever had and will definitely be recommending Thomas and T.O.D. to family and friends.

ROBERT MITCHELL

Aug 4, 2014

Richard , was very helpful answering my questions. I do not make a purchase at this time but probably will call him when I am ready to purchase a vehicle.

Dan Phan

Jul 21, 2014

Check then double check then triple check any paper/number they give you or you might end up paying more than the listed price (yes, not just price won't come down from listed but actually go up when they cook up paperwork). Act like they throw in something extra for you but those are things should be included (warranty that goes with certified used car, full gas tank on delivery) Leave the purchased used car for some fix up before picking up, was given a bad car that almost empty on gas and gas door stuck. Never come back for buying again nor refer anyone. This review is not about service department since I didn't have chance to interact with them much, only for salesperson and finance.

John Hancock

Jun 7, 2014

Fair warning: A handshake agreement and a sales manager's word is not worth much here. Left the dealership with a handshake agreement on the price of a new vehicle that they were going to have shipped in and an agreement on the amount of my trade in. A week later, when the vehicle had finally been procured, I receive a call saying so, but that information on my vehicle history report would reduce the amount of the trade in by 20%. This was after they had looked at the vehicle twice before, inspected it both times, and made a verbal and handshake agreement on the deal as a whole, including taking a deposit for the new vehicle pending delivery.

CopticChristian

May 23, 2014

Greatest car shopping experience I have ever had!!! The facilities were very clean and the employees were amazing!! Definitely recommending this to other customers

niti

Apr 26, 2014

They are the worst people ever. The manager of new car sales Courtney or what not he is the meanest person. He does not know how to speak.. They are con artist. This kind of business should never be approved. Worst worst dealership ... Don't, go there ever guys be aware

Oklahoman

Apr 25, 2014

I needed help in finding a car to buy and Toyota of Dallas was great. They answered all my questions, even thought they knew I was from out of state and would possibly buy a car from my home state. That didn't seem to affect their attitude any. They were great.

cvathis16

Mar 28, 2014

Horrible experience! I went here to purchase a used vehicle. Be prepared for high pressure sales; they circle like vultures. Finance is just another opportunity for them to try to sell you unnecessary extended warranties. So sorry I ever bought from this dealership and I dread having to go back for anything. They failed to get all the information they needed from the car I purchased even after I was there two times, so then they wanted me to come back for a third time. Since it was their fault, I asked that they come to me. Next thing I know I am receiving emails and phone calls at work and at home in which Dustin threatened me! He actually said he was going to call the police and report the car as stolen unless I brought it back in for them within 24 hours. I have never been treated so badly by any company. Everyone I talked to was rude, overbearing and obnoxious except for Mr. Flores. I would not recommend them to my worst enemy.

kyra

Mar 4, 2014

I am a recent customer of Toyota of Dallas dealership and myself as well as my husband have been treated very poorly by several members of your dealership.

Clara

Mar 3, 2014

I bought my first car almost a year ago and I wasn't sure what to get but thankfully Serena was there to help me find the right car. Not only was she EXTREMELY patient, she was very friendly and gave me no pressure to buy right away. She made sure that I was comfortable with the car and it was something I really wanted. After a year, I realized that the small but reliable car I had purchased was too small for my family and I couldn't think of any other place to go but Toyota of Dallas. I knew that Serena would be there and she would help me get into something that I wanted. With no hassle at all, Serena helped me find my dream car. A practically new 2013 Nissan Pathfinder. Man, I love this car! I never thought I could get this car but with the staff at Toyota of Dallas, anything is possible.