Used Cars for Sale at Toyota of Downtown L.A. in Los Angeles, CA

Jose

Nov 17, 2016

Toyota of Downtown LA were very helpful, great and fast service, Frank and Rolando (the mechanic) did a great job, very professional

Chiyung

Nov 16, 2016

Good customer service and good people Excellent repairs job.Everything good . . . . . . . . . . . . . . . . .

Maria

Nov 16, 2016

The customer service is friendly and courteous. Management makes an effort to greet everyone no matter how busy he is.

James

Nov 16, 2016

Pretty good fast service! Rueben was straight to the point and called me about other needed service! And gave me good prices! Thanks!

Lorena

Nov 15, 2016

We have an excellent experience our sales person was very nice snd helpfuWe lo ve our new car wi will recomend our friend to Toyota Downtown

Nicole

Nov 11, 2016

Loved my advisor. I came in without an appointment and had anticipated needing to leave my car overnight. The team in the drive got me in and out fast and were lovely to deal with.

Veronica

Nov 10, 2016

The people greeted me and jumped on my service immediately.I would suggest a car wash should be included in all maintenance services, especially in Los Angeles.

Ricardo

Nov 10, 2016

Danny Llamas was very attentive to my needs as a customer. He was always available to answer any of my questions when I needed to ask.

Virginia

Nov 9, 2016

People were friendly, and the wait was not long. My car was ready within the time it said it would be.

Anastacia

Nov 9, 2016

For my first time going, it was a great first experience! Everyone there is very nice, friendly and very informative, their service was fast too.

Yaneth

Nov 8, 2016

Did not have to wait long to be helped. Was able to make an appointment with in less than 24hrs.

Jesus

Nov 8, 2016

Dannny was the first person I met with before the serviced my car and he was extremely helpful, funny, and nice!

Mary

Nov 8, 2016

Got in and out quickly. Got the work done on time and when promised. There are an awful lot of bored looking employees at this dealership. None of them smile or say hello to customers.

Michael

Nov 7, 2016

Crisitan was VERY nice and helpful. He was honest and prompt in returning my emails and phone calls. Overall a great buying experience.

Raymond

Nov 6, 2016

It was a pleasant experience. Everything was excellent. One of the best car buying experience in many years. Great customer service. Sale process was good. No wasting times.

Diana

Nov 6, 2016

Jr was very nice and he explained all the details of what had been done to my car. He was very friendly.

Lilia

Nov 4, 2016

I really liked the customer service. Everyone I dealt with was really helpful and friendly, and my car was ready within a few hours.

Ociris

Nov 3, 2016

Great like always. I always take my car here to get any repairs or tuneup. Ruben helped me and he always gives great service .

Fernando

Nov 3, 2016

The way everyone made sure that I was taken care of and that I understand what the issue was with my tire pressure light.

Jason

Nov 1, 2016

The people I asked for help were all very helpful and kind.there was only a young lady at the counter she was nice but she didn't seem to focused on my case. She didn't really communicate with me. She looked annoyed.

Constance

Nov 1, 2016

The young man who helped me named Junior was very thorough, polite and explained everything to me in a way that I could understand it. He was great.

Leo

Nov 1, 2016

100% Customer Service by my Advisor Jackie. She was courteous and smiled through out the whole experience. I didn't feel rushed and was pleased to pay because she was very informative, which empowered me to make an educators decision regarding my service!!!

Nancy

Nov 1, 2016

Great customer service, he was attentive and ensured that my visit was pleasant. Everyone is extremely friendly and the waiting room has everything you need.

Adela

Nov 1, 2016

We liked the customer service. The sales person was great (Angelica). She made us feel comfortable. Also she was very patient and explained eveything about the car that we end up buying.

Jose Bravo

Nov 1, 2016

Maria Arroyo excellent service explained to me exactly what they did to my car and the best thing my car was ready in time she told me.

Jose

Oct 30, 2016

Great Service ! I got help from Maria Arroyo, she was very explanatory and profesional about everything ! My car was ready on the time that she tell me.

Steven

Oct 30, 2016

Fast, professional services. Great help with customer service and the trust of having the best quality car products. I would definitely recommend it to my friends and family.

Halami

Oct 30, 2016

Every employee was respectful and courteous. Good humor and helping us find the best possible deal. Will definately be continuing business with them!

Sharon

Oct 29, 2016

My service advisor Ruben is a great communicator with me about maintenance service and as a result there are never any unexpected surprises.

Elizabeth

Oct 28, 2016

My experience was great as I had great customer service by Lenin Calero. He is approachable and answered all my questions and has a great attitude.

Maria

Oct 28, 2016

Service quality and customer service satisfaction. Ruben has been very helpful and always finds a way to value the customers concerns and satisfies the needs.

Hector

Oct 27, 2016

John Castro always makes the time to hear you out and assist, very helpful and professional service advisor. Will continue to come back for future maintenance on my Toyotas.

Felipe

Oct 26, 2016

Great customer service and friendly people. Was able to get my car right away and they helped me every step of the way.

Jonathan

Oct 26, 2016

The young lady at the check in spot was very friendly.Jimmy was really easy to talk to, and he was very polite.I did not wait long for my car to be serviced, and I had my car in less than hour.Overall, it was a pleasant visit.

Jane

Oct 24, 2016

I've had some bad experiences with other dealership service departments but Toyota of Downtown LA seriously exceeded my expectation. Not only was my service rep, John, super friendly and helpful, the other staff were as well. As being a service center in downtown LA and always so busy, your office always made sure I wasn't just another number in rotation. Also really impressed by how EFFICIENT the dealership is which makes the process that much better. Thanks!

Nancy

Oct 24, 2016

I had a great experience. Everyone was helpful and nice. My service advisor Frank was great. He keep me updated with my car.

Woohyun

Oct 23, 2016

I didn't expect the procedure of the service. But it was simple and I think I felt a quality of service. Thank you guys.

Yong

Oct 23, 2016

Your Sales team's professional manner is out standing.They found Truck with options I need next day and painless closing process.Thank you for your sales.

Myagmarsuren

Oct 22, 2016

Helpful sales person. Great environment. Carla helped me all processes and helped me to understand well. She is a great person.

Carmen

Oct 21, 2016

Service department was friendly and thee service was quick.. having a busy schedule i appreciate the quick service ...thanks for the coffee as well.

Sara

Oct 21, 2016

Mauricio was lovable and professional. I liked that he asked me how my day was going and sent me a text message when my car was ready.

Marie

Oct 20, 2016

It is always busy but every time I have made an appointment and I am on my way back to my day quickly. This is due to the efficiency of the service department.

Karla

Oct 20, 2016

It was fast and great! I was able to make it to work on time . I was out within an hour.

Francisco

Oct 20, 2016

Quick and easy no problems 10k oil change and inspection, no problems as expected. Im hitting the 20 word minimum review

Douglas

Oct 19, 2016

Excellent! service proof. Always come in and turn out of happy mood. Another service expects for my life saving machine!!!

Griselda

Oct 19, 2016

The knowledge and patience the advisor had towards my vehicle. She was very experience in terms of explaining the process.

Jane

Oct 18, 2016

Quick and friendly service. They were able to give me a ride to work and back to pick up my car.

Julia

Oct 18, 2016

Danny was super helpful and informative. He gave me a great deal on the service I needed and walked me through what was happening!

Amparo

Oct 18, 2016

From the beginning when I called in the the morning, they able to accommodate my appointment the same day and the communication was great from Maria was great, she was friendly and nice and service to my car was fast and convenient.

Veronica

Oct 18, 2016

friendly staff - welcoming and helpful, the time they estimate is accurate, waiting lounge has free light refreshments and vending machines, have different options for waiting

Chiu

Oct 17, 2016

My service agent was very professional and pleasant. I was greeted and helped immediately even without an appointment. And my service agent was honest with me and I felt like I could trust him.

Frances

Oct 17, 2016

I RECIEVED FAST SERVICE. IT DID NOT TAKE LONG FOR THE PAPER WORK. JUAN MADE ME SMILE AND VERY WORKABLE WITH NEGOTIATING.

Janet

Oct 16, 2016

Chris our internet sales agent was very great. He was very nice, and knew exactly what I wanted. He was able to get me into a Camry and at the car payment I needed.

Jennifer

Oct 15, 2016

No unexpected "surprises". Very professional staff. Done on time and as estimated costs. Will return for next maintenance. New customer. Moved from Virginia.

Armando

Oct 14, 2016

friendly costumer service, service was so fast. absolutly I recomend them to friends and family, i like how they treat costumers since you enter the dealership.

Hector

Oct 13, 2016

Courteous representatives and helpful. Rep Abraham was attentive and responsible with following up with me once the car was ready for pick up.

Jose

Oct 13, 2016

Great customer service. Very friendly and explained everything clearly, which allowed the whole process to go smoothly. Also the facility was well maintained, supper clean,

Carlos

Oct 13, 2016

Excellent service overall. Carlos was very professional, he explained in detail the whole process. My car feels a lot better since I took it for service. Thank you.

Roxana

Oct 13, 2016

I liked the waiting room, and the free machine coffee, every thing is good. The time of waiting was very reasonable.

Geoffrey

Oct 12, 2016

Rey at Toyota of downtown LA did a great job in finding the car we wanted. The sale was simple and straight forward. Thank you very much.

Patricia

Oct 12, 2016

Professional, Knowledgeable. The manager and Guadalupe the salesperson really cared about their product. They are passionate about Toyata and took time to find out about my needs as a buyer.

William

Oct 11, 2016

I liked that this time I was greeted nicely and not given a hard time even though I didn't have an appointment.

Jeff

Oct 11, 2016

Friendly and fast service. My service guy, Danny was all smiles even though it was early in the morning. And service was done as promised and timeframe quoted.

Jody

Oct 11, 2016

The salesman was willing to meet my financial needs and continued to check in with me until I made my deal.

Vicente

Oct 10, 2016

The approach of the sales rep was outstanding. Very informative. Made my family sand I feel comfortable. Very helpful. Very patient. Great service.

Reyna

Oct 10, 2016

It was pleasant everyone was nice.Evryone is very help respectful. Luis was very helpful. Thank you for my new Prius!!!

Karen

Oct 10, 2016

It is always so easy and smooth when I bring my car in for service! Kiana received me immediately and was professional, courteous and great! Pick up of my vehocle was equally pleasant and professional--

Sonya

Oct 10, 2016

It was simple and hassle free. I never once felt pressured. Carla my sales person was so friendly and helpful.

Alma

Oct 10, 2016

The staff were very friendly. They gave me a lot of information which helped me a lot. I had a very good experience.

Frances

Oct 9, 2016

Peter Kim was professional, experienced and explained in detail all my questions. He did all the paperwork fast! Would highly recommend my friends and family.

Ada

Oct 9, 2016

Treated me and mom like priority, excellent service, everthing well explained.We were more than happy to leave our car under the person who was in charge of our maintance .

Nicolle

Oct 8, 2016

Fast and courteous service. The staff was very helpful and listened to my concerns.. although they do not offer a car wash they still washed my Toyota for me..

Spenser

Oct 7, 2016

So professional and FAST! My customer service manager John, called exactly when he said and my car was finished the same day!

Guillermo

Oct 7, 2016

The professionalism of the service writer Danny Llamas and the great work done by the service team as a whole.

Pedro

Oct 7, 2016

I like the salesman approach Mr Elmer Herrera. Helped out and made me feel comfortable throughout the entire process of of buying the vehicle. Made it easy on me I felt relaxed.

Carolina

Oct 5, 2016

Excellent very nice people I will recommend you guys the best customers service you have so much patience and good atencion I aprecia everything you did for me

Alicia

Oct 4, 2016

The lady who helped me out was Jackie, She was very nice and generous, made me feel very welcomed, answered my questions, and was helpful with everything.

Jenny

Oct 2, 2016

Everyone was extremely friendly and knowledgeable. It was a very enjoyable car buying experience. The service was just absolutely fantastic and the best part was that none of the sales or finance people were pushy with products. They were instead very informative and left the power with us.

Benny

Oct 1, 2016

They have fast and friendly service and I like that I can take their free shuttle to work. Years ago they use to wash your car for free but unfortunately they don't anymore, I wish they would bring back service back. The only downside is that their prices are too high.

Patty

Sep 30, 2016

Always personal, always friendly, efficient and convenient! I love the fact that I can drop my car off in the morning and go to work; get a call when my car is ready and get a ride back to pick it up. The service department, Danny Llamas, always calls to let me know the status and is very professional and helpful.

Eduardo

Sep 30, 2016

Best experience ever. Sales Person Edgardo was very patient and professional. He took the time to explain and answer all of our questions. Even the atmosphere is pleasant.

Aries

Sep 30, 2016

The vendor and the way everything worked smoothly and how we wanted it to go woukdnt have asked for it any ither wag

Gladis

Sep 28, 2016

it was on time, really nice people, great service. the service was great will recommend my family and friends to this location any time

Michelle

Sep 28, 2016

Very fast service and friendly people. The waiting area was great , they even prepared and gave out popcorn. And best of all any questions or answers i had were answered, not like other places i have gone to and avoid giving an answer right away.

Hugo

Sep 28, 2016

The help I got right alway and the way they work it makes easy on us.Thanks Toyota and I love they have coffee at the waiting room.

Caritina

Sep 28, 2016

Great dealership. Very professional employees that took charge and got what needed to be done in a fast but safe manner.

Vicente

Sep 27, 2016

The person helping me was very helpful made sure I knew exactly what services my car would need and had .

Hugo

Sep 27, 2016

You guys had great customer service and updated me on everything that you were doing to my car and how the progress on it was

Christian

Sep 27, 2016

Went to get maintenance early on a Friady Outstanding service. Happy to do business with Toyota of DTLA. They accommodate all needs - would absolutely recommend.

Maria

Sep 27, 2016

The service is great, the people there are so friendly, polite, and outstanding. When you wait time goes by fast

Robert

Sep 27, 2016

Danny was kind and helpful and effective. Everyone did their job well for a good price. It turned an errand into a nice experience.

Larry

Sep 26, 2016

Ruben Gomez was amazing. He was courteous and professional. He accommodated me when I didn't have a scheduled appointment and he wasn't required to. Thank you Toyota of Downtown Los Angeles for your Great service.

Isela

Sep 26, 2016

the explanation of the process and time frames, updates I received during the day. Ruben was attentive, polite and helpful.

Genaro

Sep 25, 2016

Everyone was kinda and very informing and the service was fast. I didn't wait so long to get my car back

Margaret

Sep 25, 2016

Kiana Bermudez was excellent. She is efficient and described things clearly to me on my service invoice. She demonstrates strategic customer service with superior strength in "people skills". I enjoyed talking to her and was confident that the job was done.

Heriberto

Sep 23, 2016

Mauricio was very attentive and listened to my concerns and questions. Took his time explaining and answering the questions I had.

Maria

Sep 22, 2016

Very pleasing on top of our concerns as customer. Great staff they made sure I understood the statues of my vehicle.

Roberta

Sep 21, 2016

Our Service Advisor, Frank Alvarez, was excellent. He was patient and helpful, explaining everything including our bill. I will return to Toyota downtown again because of this experience, and will always ask for him.

Ricardo

Sep 21, 2016

Fast customer service, great people in the service desks as well as the guys out side receiving and returning the cars.

Felipe Cordero

Apr 5, 2016

Had a very informative and delightful experience with our salesperson Juan. We will definitely return. We are recommending our family and telling friends of our great experience. Thanks Toyota of Downtown.

Mariannie Macatangay

Apr 5, 2016

My family was looking for our first car. I tried searching at Toyota's website. Toyota has been a number one choice ever since!. While at the site, a live chatting alpeared that made my search more easy. I was easily placed on aue for the day's visit to DTLA branch. Mr. Roger who should be assisting us suddenly had to go for personal apppointment. Thanks to the secretary who kept our presence so important that she tried her best to accommodate us and look for a new Manager to assist us. She finally introduced us Ms. Carla who walked us through our buying experience truly memorable.Thanks so much Ms. Carla for making us a happy and satisfied customer. You made our dream of buying a Toyota car cone true. Kudos to your professionalism, efficiency, hard work and knowledgeability in your chosen craft. Thanks to the entire team. I will come back for our next car soon.

Juana Elia Oliva

Apr 4, 2016

Just want to thank the opportunity they gave to get another new car from Toyota. The sales man was so helpfu, excellent customer service. And of course I would recommend a friend and families.. Thank you again..

Sebastian Gregg

Apr 1, 2016

Everyone was very helpful from start to finish, very good service.

Cindy castro

Mar 31, 2016

Jose Ramirez is such a great sales man , he knows what he's talking about. He's a big help in choosing in between to cars. I love my corrolla 2016

Latonya Buchanan

Mar 29, 2016

Danny is very pleasant and was very informative and detailed about my car service. I would recommend this location to friends and family.

Cindy Moon

Mar 29, 2016

It was GREAT!I love to recommend to all my friends.

Ana Martinez Aguilar

Mar 27, 2016

I went for oil service and electric problem. And the guy who's talk to me , said that my car can't charge mi Iphone, because Camrys if only for Samsung phones. Omg, sorry my bicabulary , but this is stupid. The elctric problem is that the charger is no working.

Erwin Andaya

Mar 23, 2016

Jacky is one of the best service agent. She made sure everything is A-OKAY with me. She explained everything thoroughly and even gave me options on how I can save money on my next visit. She is a customer agent with a heart.

Sergio Vazquez

Mar 21, 2016

It was a great experience and we feel like we got a really good deal.

Adrian Gonzalez

Mar 21, 2016

My sales rep was a great guy by the name of Julio, he did an awesome job and was very honest about the sell.

Lorena Alcantara

Mar 21, 2016

It was a great service. I love my new car and I am happy with the service I have recive and I recommend this dealer

Francisco Padilla

Mar 21, 2016

I like that everyone was nice helpful..they really help me with any questions I had and I really like that they kept me updated about my car.. I will be going back

Brenda Del Rio

Mar 21, 2016

Is very nice service I love It Toyota services is amazing

Rafael Hernandez

Mar 21, 2016

Honestly it was fast and they were honestly interested in helping my husband and I . We are first time buyers and we loved the experience I honestly do not write comments but I did loved their service.

German Duran

Mar 21, 2016

great, fantastic, for sure i will come back. i will tell my friends about it

Vkuzminsky

Mar 3, 2016

I was recommended Toyota off downtown LA by cars.com they give you MSRP price, the invoice price, and the Target price, however Toyota of downtown LA contacted me with statement that they sell their cars MSRP, no negotiation and no cars.com target price I will shop somewhere else

Jennie Park

Feb 12, 2016

I have had three service jobs done here and each one of them was executed excellently. I had a great experience with Danny at the service center for this location.

Janet garcia

Feb 8, 2016

Customer service was great Jose explain everything to me.

Bryan Gaddi

Feb 1, 2016

Everyone was helpful the entire process, they listened and worked with us to get a great deal without having to get into a contract we couldn't afford. We didn't feel pressured but we did feel like we were helped. I think we've become a Toyota family.... Thanks Downtown Toyota!!!

Bo Bo

Jan 20, 2016

All employees are nice, excellent, perfect. Specially customers services

Oscar Chavez

Jan 19, 2016

Great place to make my oil change ,excelent service. and personal

Gabriela Velez

Jan 19, 2016

My experience was ok not so great my car have a new noise when I put it on reverse or drive

Leslie Cho

Jan 18, 2016

Sales agent is honest and great attitude with sincere.

Mary Harris

Jan 6, 2016

I will not be buying here again. I bought my car last year and each time i go of my check up the service provided is worse and worse

Miriam Vallecillos

Jan 6, 2016

I'm very very happy, good services, the workers are very friendly (toyota dowtown LA) thank you!!!??????

Vicie Fairley

Jan 6, 2016

Excellent customer service every one was very professional

Cynthia Pendergrass-ametu

Jan 5, 2016

SERVICE PERSONNEL PROFFESSIONAL KNOWLEDGEABLE COURTIEOUS. WAS BETTER BY LEAPS AND BOUNDS TO MY PREVIOUS EXPERIENCES. I WILL RETURN FOR FUTURE SERVICES.

Myung

Jan 5, 2016

I purchased a Toyota corolla s and theyou wrestling very helpful with everything which satisfied my visit. The pricing were great too compared to other places which resulted in me purchasing and car. Everyone was so helpful. Thank you!

Francisco Vergara

Dec 31, 2015

Customer service was great.......::..:..................,,

Apolinario Luceros

Dec 30, 2015

Very helpful sales representative.i got a good deal and very nice people ..they know how to handle customers.. I'm really gland I choose this dealership.. Coffee here is the best ..

Martha Garcia

Dec 30, 2015

I had a great custumer service but over all an excellent adviser who explained to me all questions I had about my car issues!!!

Evelyn Whitten

Dec 28, 2015

Jose, was very professional, attentive and service was completed when promised.

Barbara Brown

Dec 25, 2015

Great customer service . Very up front with how much money is needed down, if any.

Virginia Godinez

Dec 21, 2015

Although the wait for maitenance on my car was 2 hours, they were very courteous and answered all my questions , also shuttled me to the stores nearby, and came back for me promptly when I called that I was ready.

Divanova

Dec 20, 2015

Great Customer Service!!Fast and attention to detail.Very comfortable customer area

Thelma Guerrero

Dec 12, 2015

I was impressed with faster service this time. It just took us less than an hour. It used to be almost two hours waiting. Thank you so much for the great improvement.

Frances James

Dec 8, 2015

I called for an appointment and was given one that was convenient for me. Upon arrival, the service coordinator was quick and clear in her directions and advised me to wait in my car. The service adviser, Frank, was very courteous and complete and made sure all my questions were answered.

Maria Arenas

Dec 8, 2015

Over all the experience was great, my car got the service that I need.

Milagros Ramos

Nov 25, 2015

It was the best as I walk in to several dealers before going to downtown Toyota and the experience was tremendously great and our sales person was awesome

ALVARENGA FAMILY

Nov 23, 2015

1- VERY PUSHY AGENTS TO SELL WHAT'S CONVENIENT FOR THEM, DIDNT EVEN TRIED TO GIVE US MORE OPTIONS, MY HUSBAND MENTIONED HE LIKED ONE AND THAT WHAT'S IT,. NEVER ASKED HIM WHAT WAS HIS NEEDS TO ENSURE IT WAS THE CORRECT PRODUCT. 2- IT TOOK OVER 4 HOURS TO GET TO FINANCING . WE HAD AGREED $500.00 DOWNPAYMENT IN A LEASE VEHICLE WHICH WAS NEVER EXPLAINNED A CHARGE OVER $10K 3--AND A MONTH LATER WE START GETTING CALLS AND CALLS DURING WORKING HOURS FROM MANY PEOPLE FROM DEALER. ASKING ABOUT THE DOWN PAYMENT AND EMAIL THAT IF WE DON'T PAY IT WILL BE SENT TO COLLECTIONS. I ASKED TO BE SENT IN WRITTING WITH REMAINNING AMOUNT AND DUE DATE IF ANY SINCE ACCORDING DOCUMENTATION DURING LEASE DAY WE HAD SATISFIED ALL AGREED NEGOTIATIONS. WE NEVER RECEIVED ANY PROOF WHAT THEY WERE DEMANDING..ITS ANNOYING TO GO TO A PLACE TO SUPPORT THEIR BUSINESS INSTEAD OF GOING TO COMPETITION AND GET TREATED LIKE STUPID. WE WILL NEVER RECOMMEND THIS DEALER IF POSSIBLE I WILL PREFER TO RETURN DE VEHICLE.

Samuel Rodriguez Flores

Nov 16, 2015

From the moment arriving there we were gently given assistance. They greeted us well and help us focus our motives on deciding the best car for us. Eventually we decided the 2015 Prius C was the best choice. The customer service and buying process was delivered at its finest.

CivilServant

Nov 12, 2015

Very knowledgeable staff and very straightforward. Did not feel like they were trying to suck money off of us and they really gave us a great deal

GwenGibson

Nov 9, 2015

I felt very comfortable during this purchasing experience. The sales people and everyone was very friendly and eliminated the stress that tends to accompany car buying.They listened to me and taylored the experience to meet my budget. I did not feel pushed or pressured in anyway. Just a very friendly environment. Kudos to Carlos!

Ella Sieradzki

Nov 4, 2015

Brought my car in for routine maintenance and because the A/C smelled dusty. They had the car since 10am and said they'd call around noon for an update. At 3:30 when I still heard nothing from them I called, was put on hold for 15 minutes, and finally told that the car was not ready and the person in charge of it was not responding so they left him a message.He got back to me at 4:30 to say the car is ready, and the problem with the A/C was that I had the air circulation on internal. Last I checked, this is how A/C works efficiently. They claimed the cabin filter was fine.Went to pick up the car and as soon as I turned it on there was that smell again, so I called the guy back and he took it to the shop to spray some deodorizer/germicidal on the cabin filter. As far as I know a cabin filter is a 5$ piece of crumpled paper so I don't understand why bother spraying it rather than just changing it. I waited.They brought the car back and the glove compartment wouldn't close, because the mechanic didn't put the door back on correctly. Had to wait for the car to be taken to the shop AGAIN, and then they fixed it. They had the car for 7.5 hours and I had to sit there and wait for them to do what they were gonna do all along.A day later the A/C started smelling again.I'm not coming back. I'll just change the cabin filter myself, thank you very much.

Hye Kim

Nov 4, 2015

Was the staff helpful and very good service and excellent repairs.

Chun Kim

Oct 30, 2015

All workers are so kind and Pro. also, guide me every detail about car service.I have already visit twice this year and always service is same.My feeling is so cool to be visit them anytime , especially service advisor name is Jacqueline Hercules, she is so nice and very friendly. Thanks much..

Georgetta Wright

Oct 30, 2015

Timely nice personnel and I didn't have to wait forever for car service

Paul Cottrell

Oct 28, 2015

I arrived at 6:45 am for a 7:00 am appointment. There were three employees who were moving earlier cars. I waited for 15 minutes before anyone approached me. They said that the service advisors computer was down.

Bill Padilla

Oct 27, 2015

I went to many dealers before, and I got upset after they asked me for crazy down payments on vehicles that you don't really know if they're been well maintained. Toyota of down town LA will get you the best deal not matter what, they didn't focused on what my income is, or how much can I put in my down payment. I got out of there with I nice used car that is like New with a really low down payment and monthly payments evenbetter.. Thank you guys!

Max

Oct 23, 2015

Dont get yourself into a trouble by going there! You need to empty out at least 1-2 days of yours for service to your car! Trust me there are other Toyota dealer locations where you can get it done little quicker. Plus, customer service... dont even start with it

Ivana Massetti

Oct 22, 2015

The service was very good. Danny was extremely helpful, kind and very professional. The staff too was very nice, Thank you

Steve Royall

Oct 22, 2015

Buying a car is always known as a stressful situation. But Elcer made the process so much easier. He was very helpful and made buying a car very straightforward

Veronica Juarez

Oct 21, 2015

I always take my car to the same dealer because is really close to my house and have a good service.

sang h jung

Oct 12, 2015

good service, best friendly, very good , not waiting long time, early open

Roger Tran

Oct 9, 2015

I got the Corolla S 2016 I'm in love it's exactly the car I wanted they made sure I left happy .. Even washed it and put gas in it .. They taught me how to use the features .. I had to hug him at the end because he really went out of his way to make sure I got what I wanted .. Would definitely recommend to family and friends

FRANK O.

Oct 9, 2015

GOOD SERVICE. GOOD PEOPLE AND GOOD PRICE. THANK YOU,

Ana Martinez Aguilar

Oct 4, 2015

It was a blessed day, we meet Don Julio Castellon.He helped us in all their kindness and expertise with customers. We did accept our New Camry. We are happy and recommend it to our friends!!!

Marvin Martyn

Oct 1, 2015

Ruben Gomez, and his team are the best service.Oil change and lube, Inspection of car tires. and recommendations.

Maricela Rivera

Sep 30, 2015

GREAT SERVICES !! I LOVE THIS DEALER BECAUSE THEY ALWAYS DO A GREAT SERVICES ON MY VEHICLE ..

Edgar Alvarado

Sep 23, 2015

Thank u for the new car . My family really loves it . Thank u Toyota!!

Shalon Watkins

Sep 23, 2015

Danny is amazing. I came in at 2 out at 6 for the work done it was fast. I sat in the lobby and watched tv. I was very comfortable and Danny checked on me and kept me updated the entire time. Amazing service all around. Thank you.

Jose Camarena

Sep 22, 2015

Great service I was in and out in no time... Definitely will be going back

Hyunki Park

Sep 17, 2015

I wanted to buy Toyota prius. So I visited Toyota down town la. That place dealer's are speaking Korean well and very kind. They also estimated good prise for me. So I leased my car reasonable prise.

Soraya Castro Reyes

Sep 17, 2015

I went there to check the battery of my car and the agent who helped me (Adam) was so helpful. They really made my waiting time nice and easy . My car is doing awesome now. Thanks to the team at Toyota down town L.A

Graciela Perez

Sep 17, 2015

I had no idea what kind of car I wanted when I first went into this dealership, but with the help of the salesman I was able to find exactly what I needed. He gave me some great options and answered all my questions. Also their management team is awesome! Im very satisfied with my purchase and will definitely recommend this dealership to my friends and family! Thank you Toyota Downtown LA!!

Sharon A Garcia

Sep 15, 2015

The staff is always nice. I was disappointed at the fact that I didn't get my car washed. I understand because of the drought. Regular cash washes are open for service. Other than that everything was good.Thanks..

Melissa Jones

Sep 10, 2015

Was not happy brakes feel the same and now my dash board light does not work

Idalia Alvarez

Sep 8, 2015

All member staff are very friendly and very helpful

Maximo G. Garcia

Aug 29, 2015

Was ok. Cars was due to have some car maker recall parts replace related to the sensors at the seat.

Alisa Barnes

Aug 28, 2015

The service appointment was easy. The shuttle to and from work was quick! And the staff is always friendly!

Raymond Fields II

Aug 27, 2015

It was a great experience Elmer was very helpful, he's a great salesman .

Erenia

Aug 3, 2015

the only thing i'm concern about is that when i traed in my car , they didn't give me enough for my car. Also i was kind of making mine mind up for another color and the person who was helping me was acting like i don't have another color the one you test drive the first time is better. So i didn't like that . The day of my purchase i ask him too that if i can test drive another one which i did but i can see he was kind of getting upset and then he told me, my manager is gonna get upset if i let you test drive more than one car if you don't decide right now. Is like i didn't have enough time to think about or decide . But other than that everybody was friendly so to the vendor who was helping me he was kind . But i understand he was doing his job.

Anakena Paddon

Aug 2, 2015

The Toyota employee went above and beyond to make sure I was helped quickly, efficiently, and in a friendly manner.

Carlos Cea

Jul 31, 2015

I was trying to decide between a honda accord, a nissan altima and a toyota camry. I happened to visit the Toyota Central dealer in downtown LA first. The sales person was very attentive and friendly. Let me test drive the toyota camry and i really liked it i ended up keeping it. The credit department was also very accomodating to my needs.

Michael

Jul 29, 2015

I had a great experience after walking over from Honda across the street. Everyone I dealt with was courteous and professional, as well as helpful.

Francine Milner

Jul 15, 2015

I had a multi point inspection, tune-up that disclosed several things wrong with my car. I have extended warranty coverage, so I made an appointment and brought my car in and was completely satisfied at the service and that I did not have to pay out of pocket for my expenses. RUBEN IS THE BEST!!!

jose

Jul 14, 2015

I did maintainance service they broke something in my car and left it like that

Mario Jimenez

Jul 12, 2015

I have been taking both my Toyota cars to get service and have always received great service, thank you.

ale

Jul 9, 2015

the only problem was that it took 4 hours to do the service .. its too long.. :(

Mohammed Mabrouk

Jul 8, 2015

I bought Toyota Highlander 2015 after I sold my old Highlander to Toyota Downtown LA and It was a good opportunity and was a great host and has a client buying and selling easily and I found a very beautiful and wonderful treatment of delegate Toyota that helped me to find the car easily and conveniently and was a high skill in dealing with the customer

osiris baltazar

Jul 6, 2015

I always go to the Toyota in downtown. Really great service. Got a tune up. Plus had to get some repairs to my vehicle

Farah Khan

Jun 29, 2015

Excellent service as always; They are always polite and efficient at this dealership. Highly recommend this place.

PATTI RIVERA

Jun 26, 2015

Thanks Toyota of DTLA! Couldn't ask for a more convenient location. I drop off at 6:30 am and they have a shuttle to take you back to work and pick you up when your car is ready... can't get any easier than this! I'm too busy to take it after work or take time off so I love that I can do this during my work day. Danny L. from the service department has been amazing and always very helpful. Just went back to get some dents and cosmetic work done on my car and Augie M. was absolutely wonderful ! I have no complaints.... even the shuttle driver is adorable ! THANKS TOYOTA DTLA for making my life easier and giving me great service !

Carlos

Jun 24, 2015

I was very pleased with the employee, Adriana Garcia, she was extremely kind, helpful, and provides great service. Everything went through smoothly and I highly recommend coming here and looking for her. My experience was phenomenal, I look forward to coming here again if I need it. I will undoubtedly talk about my great experience to my family and friends.

Cynthia Pendergrass-ametu

Jun 24, 2015

CLEAN, ORGANIZED. I HAVE NOTHING ELSE TO ADD..........................................................................................................................

David Jung

Jun 22, 2015

I bought Toyota Camry. Agent understood my situation and was very flexible to fit my needs.. Most of all, he was very generous toward me.

Vin

Jun 16, 2015

I came in to get my side mirror replaced. They said it was in stock waiting for me, so I take it in. After I take it in, I get a call later that said that they need to order it because it wasn't in stock. It turns out that it was a mistake. Apparently, the customer service guy didn't know how to check the inventory list properly. Eventually, they got the job done after the parts department guy cleared things up. My interactions with the actual repair guys have been good, but you need to be careful about some of the customer service staff. Some of them know what they're doing. Some of them don't. At least they were apologetic about the mix up.

Yamilet Miranda

Jun 12, 2015

The dealer was nice enough to tell us everything from purchasing the car and having deals for a first time buyer to leaving the dealership with a nice car

Don Nguyen

Jun 10, 2015

Adam is the best. but don't tell his boss because he is on your sideThanks AdamBest regardDon Nguyen06/09/15

Maria Garcia De Pena

Jun 10, 2015

The customer service was excellent from the moment I got there. The salesman was very savvy of the vehicles and their many different features. The customer service was excellent, from the salesman to the finance person.

Shanice Martin

Jun 10, 2015

My experience is always good at toyota. Ask for Ruben hes awesome!!!!!!!!!!! Very friendly and he'l tell you the truth about your car he wont rip you off!!!!!!

Maria Cervera

Jun 9, 2015

It's was a pleasure buying my truck in TDLA, excellent service..

Joel Gomez

Jun 8, 2015

Was nice meeting and support for Jacquie Hercules that's and appreciate .

Juan Rosales

Jun 5, 2015

The service at Toyota Downtown has become very unprofessional in getting their service needs accomplished. I have referred a lot of customers but I don't think I will no more. I waited so long for the shuttle to bring me home plus they couldn't release my vehicle because there system was down so I couldn't wait for the system to come back and the service adviser said she will email it to me and to this day I haven't received anything. Besides they could do the recall on my pick up due to the system. As you see to many issues on their behalf hopefully they do something to change the service.

Eboni Wilson

Jun 2, 2015

5/30/15 I scheduled an appointment at Downtown TOYOTA to have my car serviced. When I arrived Danny provided excellent customer service. I was satisfied when i picked up my car shortly after.

Eva Chur

Jun 2, 2015

I called to make an appointment on Saturday May 30, They scheduled the appointment for Monday June 1, at 8:30 A.M. I got there feeling confident that my car will be serviced and the guy comes to me to tell me that they ran out of parts!! Really?? You could have told me when you scheduled the appointment. The guys didn't even give me an apology for wasting my time, Bad service at Toyota Downtown LA

Maria

May 31, 2015

I had my car service. I was drop off to work and pick up on time. Great service.

Ivana Massetti

May 28, 2015

We came to Toyota Downtown service to review the car for the 10.000 miles. Danny's service was excellent as always! Thanks. Ivana Massetti

Jennie Park

May 27, 2015

Danny Llamas in the downtown Los Angeles, California location is a top notch service professional and a pleasure to work with. His excellent service is the reason I go to this service location.

Emmanuel Fransisco Velasco

May 26, 2015

Didn't have a problem everything went great. Customer service was awesome.

David

May 22, 2015

My service advisor ,Yadira, was Great!I'm very satisfied with their service

Howard Feuerstein

May 21, 2015

Ruben is a great service adviser. I've been seeing him for years. Honest, & trustworthy

Marc

May 20, 2015

I always have very good experience at toyota Downtown LA. Every service they provide it's wonderful Thanks you Toyota of downtown LA and employees.

Jackie

May 19, 2015

The service was excellent everyone was smiling and had a great attitude every time I visit it is a very pleasantable experience

Rena

May 18, 2015

It's always a pleasure to work with Daniel and the staff in the service department, I have no complaints but one, the restroom should be where we wait for our cars. A lot of us are not spring chickens anymore and we need a restroom that is not so far. But other wise everything is wonderful.

Patty

May 18, 2015

Wi-Fi, great coffee, clean bathrooms, TV on good network/ entertaining. My brake repair job done professionally. Peace of mind. I feel the life expectancy of my car is extended because I have my repairs done here.

Mary

May 12, 2015

John of Toyota Downtown is very helpful and understanding. He knows his job.

selenia flores

May 11, 2015

The place was huge and I thought I was going to get lost, but as soon as I entered the place right away everyone wanted to help me and I didnt get lost at all. I went for a recall and the customer service was excellent. Adam was who attended me and he did an excellent job and made it super easy for me. I highly recommend this place.

Rosita leite

May 5, 2015

i bought the Yaris to 2015. I just have one concern about my car. I had the Yaris to 2012 and the fuel gas performance was excellent but now I did not feel the same if I compare my 2015 Yaris.

The sales department was horrible.

May 4, 2015

My service technician is Adriana, and she is dynamite. She calls me promptly to advise what the damages, the costs, and additional recommendations are. Once I return her call and make the appropriate approvals, the vehicle is repaired within the time I am told. In addition the inexpensive rental made available by this facility, also helps in not missing a step.

BrianC

Apr 28, 2015

I went in looking for a Camry and the salesperson Jose Ramirez was very helpful. There was not a lot of back and forth with the prices and payments and I was happy with the deal I got.

editor11

Apr 28, 2015

Made an appointment by phone. Brought my Prius in for its 5,000 mile check up.

David R.

Apr 28, 2015

I worked with Elcer of Toyota DTLA and he was professional, courteous and personable. This is my first toyota and I am and will be a loyal customer as long as Elcer is still there. He deserves immediate recognition for my experience at Toyota!

flor turcios

Apr 21, 2015

It was a great experience fast service professional staff.

Kathy Meade

Apr 14, 2015

Ruben is and has been an excellent advisor for me. Always professional and offering the best service.

Seungah Lee

Apr 13, 2015

I requested to lease a car by phone on Monday and I got a car on next day. Rapid process.

Mdfashion

Apr 13, 2015

Went to get my annual check up for my car. Didn't make an appointment but they told me it was okay. Waited at the lobby and the service was quick.

Monique

Apr 10, 2015

I had great customer service. I visited the dealer ship looking for a car that fitted my needs and the sales associate was very understanding and helped me out finding the perfect car for me. I would definitely recommend the Toyota Dealership in Downtown.

Derrick A

Apr 9, 2015

Took my car in for maintenance and a gentlemen by the name of DANNY LLAMAS helped me very polite and nice guy definitely will be returning to service my vehicle at downtown toyota I was very satisfied with customer service THANK YOU

MTL

Apr 8, 2015

Excellant service. Satisfied with the information and the promptness of service

MM-L,#11

Apr 8, 2015

My maintanence was not due till may, but bcuz i went on a long trip i reached the 1500m.,on a carolla toyota 2014,called and asked if i could still get it serviced sooner and on the day i called, I was told to take it in and they sreviced it within 1hr, and i was out!!! Toyota Downtown!!

Marvin MX

Apr 7, 2015

Great Service. I take my Toyota Camry 2011 for Oil Change and other services,Thank you, Ruben G.

Graciela Govea

Apr 4, 2015

I had an excellent experience shopping for my new corolla. Everyone was nice and very helpful. Jose Ramirez was very polite and helpful. Jose made everything clear and the process went very smoothly. I recommend toyota central to anyone looking for a new toyota.

daisy cauich

Apr 2, 2015

the communication between the customer and sales reps. i was totally satified with everything

edgar

Apr 2, 2015

I want for an oil change and the customer service representative was very helpful.

ALEJANDRA FLORES

Mar 30, 2015

Very nice people... every one have a good attitude..(Mr. Danny, was the one who help me with the customer service)

close to office

Mar 25, 2015

Facility is old and tired. Inventory cars are dirty. Takes a long time for salesman to find key and pull car up for a test drive. There are much nicer dealerships to work with.

Genaro

Mar 24, 2015

As a first time buyer, it was definitely an experience that was contrary to what I was expecting. They were honest, relaxed, and did not try to "sell me" on leaving with a car.

guillermo almaraz

Mar 24, 2015

My expiriance was great the only thing is that the waiting area needs to be expanded

Suleyma Jaime

Mar 23, 2015

I enjoyed shopping for a New car for my first time, everyone was very friendly and helpful with all my questions. They worked out with my budget and let me go home with my choice of vehicle.

Cristy

Mar 23, 2015

Service is great and they delivered my car at the exact time they said it would be , nice

Lydia

Mar 23, 2015

I am very pleased with my latest service visit at Toyota DTLA - I took my Prius to Danny and he guided me through the entire service experience. Danny reassured me and I was confident that I was leaving my car in good hands. My car drives better than ever - I can't thank everyone at Toyota DTLA enough for taking great care.

Elizabeth Perez

Mar 12, 2015

I really was pleased with the service I got at toyota downtown keep up the good work especially Adriana Garcia she was very nice and was very helpful. thank you

Mario martinez

Mar 11, 2015

Daniel juarez was an excellent assistant providing the whole information what the car need to be repaired and also make suggestions to make sure I will not have a problem with my car in the future

Ana Alvarado

Mar 10, 2015

I don't know because I haven't been there for any repairs.

Stephanie

Mar 5, 2015

nice people! fast with paperwork, explain and answer every question one has.

J.C.

Mar 5, 2015

Our sales rep. Roger went out his way to show us the difference in certified pre-owned and new vehicles. Thank you Roger.

JO

Mar 4, 2015

Very helpful, efficient and fast service. Everyone was very nice too :).

Freddy Orozco

Mar 2, 2015

It's fast helping and then know about my car. I like the service now.

roberto fuentes

Mar 2, 2015

Daniel Juarez he has a good attitude wish customers that make a great difference between dealers he keep customers thinking to come back .

Alvaro Gomez

Mar 1, 2015

I'm happy with my new truck, excellent costumer service

David De La Toree

Feb 27, 2015

Super Friendly Staff! Have been servicing my cars at Toyota of Downtown LA for years.

Harriett M.

Feb 26, 2015

I have been a customer at Toyota of Downtown for years, since i owned my 2002 Toyota Rav 4 I've enjoyed the same great service each time I've taken my car to be service. Specially by Daniel Juarez. I purchased my Toyota Rav 2008 and i will never go anywhere else.

JESSE GARCIA

Feb 25, 2015

THE PURCHASE PROCESS WAS FAST AND HAD NO PROBLEMSI WAS A FIRST TIME BUYER AND TREATED NO DIFFRENT

Diana barahona

Feb 19, 2015

Excellent services she is profesional And she has excellent customer services

Mayela

Feb 19, 2015

I love the service I got from my salesperson Carla Salimbango gave me since the first time she contacted me via email. She was very cheereful and made me feel like home.

Peter Amato

Feb 18, 2015

The staff here are really the best, very nice knowledgeable, and meet deadlines. Leslie, the assistant service manager is really sweet, professional, cares about you and shows it. The facility is not luxurious by any means and is basically a trailer (perhaps this is a temporary space).

yon

Feb 16, 2015

Happy with the good customer service free delivery and finance

Sara

Feb 14, 2015

Everybody there is very nice, the customer service was great.

Danette

Feb 14, 2015

Great customer service, good energy, good vibes....................

Rob

Feb 13, 2015

Didnt help out living the car most of the whole day for them to fix a squeaky trunk n a cracking sound on my seat just to tell me to bring it next week for another check up , real disapointed

Gersum Quiamco

Feb 13, 2015

The service is excellent , the staff are very professional in dealing with the customer

Lindsey Taormina

Feb 12, 2015

Daniel was great. He was very helpful. Lady that greeted me under umbrella was not very helpful though. Did not give me instructions on where to go.

Joe

Feb 4, 2015

Loved the friendly and quick service I never thought I would be on a new car really fast specially a brand new toyota Sienna 2015 love it and I would recommend everyone that asks me where did you get your car? I'll tell them I got it at Toyota of Downtown LA

Clara Alvarez

Feb 4, 2015

I was specifically looking for the Scion-FRS 2015, when I checked in their website it says that they do have it. But surprisingly when we arrived they didn't have it in stock, so they had to call other places. In the process I was given all wrong information about the sale of the car, I was told it comes with a $500 dollars in rebate. It was the most unpleasant experience I ever had.Now that I'm driving the car after 2 weeks a little engine chirping sound came up, had I looked into the feedback of this car I would've known all about it. Now they say it cannot be ix so I have to drive the car with an annoying sound that is almost making me crazy!!!

MK

Feb 3, 2015

Very quick and friendly .The car buying made so easy.

Marvin Caballeros Jr. & Eufemia Caballeros

Feb 3, 2015

The experience was fantastic Mr. Erick Alvarez is an excellent sale person polite respectful we're vary happy with his service definitely I recommend hem with my friend and family.

Raymond Olivas

Feb 2, 2015

Just had 30,000 mile check up, excellent service from shuttle driver to advisor.Highly recommended

Crystal Bush

Jan 31, 2015

I went in with what I thought was not so great credit, and a low down payment. When Carla first ran my credit she came to me and said, " You know, Crystal its really not that bad". WHAT!? That was music to my ears. Carla was so patient and determined to get me into a car, she just kept reassureing me, "Don't worry, we are gonna get you in a car today." I was really ready to give up some many times during the process, but with the help of the Downtown LA Toyota Team: Carla, Bill, Carlos and Will, I walked off the lot with a SPANKIN BRAND NEW 2014 PRIUS C!!!

JOHNBG

Jan 30, 2015

Downtown Los Angeles Dealership......Fast and great service!

Nisar

Jan 30, 2015

Really very good customer service.best place to repair the car at downtown la Toyota

Mary Limoanco

Jan 29, 2015

the service manager was very helpful. Will definitely go back and recommend to my friends and family.

Michelle Kelly

Jan 29, 2015

I brought my car in for a servicing without an appointment. I told them that I was in a hurry and was leaving town that afternoon. They jumped my FJ Cruiser to the head of the line and I was ready to go within an hour, Bravo

Curiositamr

Jan 29, 2015

Great service...what I like about Daniel Juarez he always let me know in which condition my car is. He is really helpful

maria

Jan 27, 2015

Was a great visit. Very help full people in the service and part department. Car was returned the same day in matter of hours. Did a great good left my Toyota like new

Emily Grimm

Jan 26, 2015

I got a letter from Toyota alerting me that I could take my Camry in to get the reservoir tank replaced at no cost - I called Toyota of DTLA and was immediately given an appointment with Danny. The service I received was courteous, prompt, and well-done. I was so impressed not only with the quality of work, but with the professionalism of the staff as well. They also washed my car, free of charge, and told me I could come back at any time to do so. I'll only be using this service provider for my Camry from now on!

JordanC

Jan 23, 2015

Danny is the best. He gives me very quality service every time I come in and is super friendly and understanding of my needs.

Griselda

Jan 23, 2015

Best quality service from begging to end would recommend to anyone who is interested in buy a car from Toyota Also Chris was the best in helping me find what I was looking for !

Laker fan

Jan 23, 2015

It was a good experience. Service counselor was nice and very good with the explanations he gave regarding my car needs. Timing was great!

FB

Jan 22, 2015

I was disappointed in the unusually lengthy wait for my car to be serviced, but Danny, my service rep, was very efficient, and kept me posted throughout.

Robert

Jan 21, 2015

Very friendly and helped me choose the perfect car and I am very satisfied with my purchase.

Monica Maldonado

Jan 20, 2015

Oscar Vega was a great sales person....I told him what I wanted and that's what he sold me..He was very friendly, and most of all very professional.

john gannon

Jan 19, 2015

I've brought all my Toyota vehicles here and have never had a problem. Great people, great service, great shuttle.

Marily Washington

Jan 18, 2015

Great service advisor, Ruben Garcia, goes the extra mile all the time very accommodating.

alex

Jan 16, 2015

I have a toyota camry 2014.did 1year maintenence was good job.fast and free ride.

Pedram Soleimani

Jan 15, 2015

Very quick process very happy. Great team! They made buy new fast ans simple. Carla is very nice and helpful!

Edward Brown

Jan 14, 2015

Great job, easy to get to and quit service. Thanks

Marilyn Washington

Jan 12, 2015

The service advisor goes over and beyond the duties to keep me satisfy . I put my trust in him and he makes sure that I'm satisfy . He offers a rent car or the shuttle services, I wouldn't go to any other dealer.

Nes

Jan 8, 2015

Pleasant experience buying a car. I had to negotiate a bit to get to my desired interest rate for my loan, but was ultimately surprised with how quickly the process went.I would recommend getting your own credit report before visiting so you have more leverage with negotiations. If you have good credit, fight for the best interest rate possible.

Maria C. Alvarez Valle

Jan 7, 2015

Mr marcos lopez made my experience great he has great costumer service and was very helpful with the questions I had

nick

Jan 6, 2015

took 30 mintues to get a service rep even though I had an appt. said 1-2 hour service, ended up taking 5 hours to do a minor service

Deborah Ramirez

Jan 6, 2015

Didnt have to wait long for an oil change took less than an hour, I did notice all my liquid level were not filled still woundering if the oil change was all they did?? HUMM

HeydiGR

Jan 5, 2015

Angie was very well informed about the car we chose to buy. She was patient and friendly.

Victor Espinoza

Jan 3, 2015

I just purchased a toyota corala a great car great service and good experience .

Icela Garcia

Dec 30, 2014

I purchased a vehicle from Toyota of Downtown Los Angeles. The service was fine and bilingual. I would recommend the dealership to someone else.

DAVID ISAAC MALDONADO

Dec 29, 2014

Amazing experience at TOYOTA DOWNTOWN LA !!! excellent customer service , friendly staff !!!

Haein

Dec 28, 2014

It takes long time..It takes long time..It takes long time..It takes long time..

branh

Dec 26, 2014

great service on a recall repair. car was repaired promptly, and received during pormissed time!

Alejandra Flores

Dec 23, 2014

Very nice treatment... i appreciate the clerk who help me (Danny) very polite and nice person, for it was my first visit there, thanks for the service.

Jose Chacon

Dec 23, 2014

Came to buy a 4x4 truck but since they didn't have any, we were convinced to buy a 2x4.

Ana jimenez

Dec 23, 2014

Excellent service service advisor John Castro couldn't have done a better job he is what's gunna continue me goin to Toyota of dtla to service my car

Abelardo

Dec 22, 2014

I had my car service for the recall with out any appoint and everything went well, I recommend this dealer specially for those people work at Downtown LA area its so convenient.

FLT-toyotsaports

Dec 20, 2014

Excellent customer service. Service adviser courteous. Service on my car done on time as promised.

Familia Gonzalez

Dec 20, 2014

Don julio made our experience so genuine and quick absolutely pleased!

Max

Dec 20, 2014

Very nice people . Oscar and israil specially helpfull

victor caloca

Dec 19, 2014

this was the first time ive been to this dealership for repair/service and i really like the friendly customer service Mr John Castro was the man..he wrote me up then gave me a call and explained everything to me in detail about the status of my car and it was just a lot different than where i had been taking my car before and from now on Downtown LA toyota is the place

Maricela Rivera

Dec 19, 2014

Excellent experience Adriana always give a great customers service .. Excellent worker She is always in top of everything ! Great job Adriana.

Angie

Dec 17, 2014

Love this place. And my service Rep Jacky is the best. Super sweet and efficient. Always over delivers.

Marta Segura

Dec 16, 2014

On time, good prices, good service. My car was given a 90,000 mile service with a holiday special price. Well worth it. I did recent fuel injection cleaning and other things recommended by the service department, but they didn't push. Good delivery.

Jack

Dec 16, 2014

was very nice Dealership, people , service. price was good ,customer service was very helpful.

Jorge Ruiz

Dec 16, 2014

It was the place where i found my favorite car and i dont have any problem to buy it .

Sandra Lopez

Dec 11, 2014

Every time I been here I got very good service . I trust them!!

Laker lizzie

Dec 10, 2014

It's been 4 years that I started coming to downtown Toyota for my service and I've never been disappointed. From the moment I drive up the staff is friendly and efficient. They get me in n out in a hurry.

Alex Ruiz

Dec 3, 2014

Couldnt have been happier with my first experience with Toyota of Downtown. It was quick, easy, and Jackie Hercules was extremely professional and welcoming.

BenH

Jul 5, 2013

I had a great experience with the sales staff. They provided the best price.

lam_9

Apr 30, 2013

This dealer took for ever to service my vehicle. They tried to also sell me a service that I didn't need.