Used Cars for Sale at Toyota of El Cajon in El Cajon, CA

Vannessd

Nov 23, 2014

I have been in the market for a car for about 3 months. I always dread the up selling that I have had to endure at dealerships. Today I didn't have the uncomfortable advisorial situation encountered at other locations. I would recommend Omed to anyone serious about buying a car. David

odiegoward

Nov 14, 2014

Omed was our Sales Rep again. We have bought many cars from Toyota of El Cjaon. Every expericnce we have had is AWESOME!!! Omed is a 5 Stars Sales Professional.

ms0325

Nov 10, 2014

Traded-in my 2011 for a new 2014. Got a great deal! Thanks Omed for all your help! Great customer service! I am a Very satisfied customer. This is my second time coming back and I am bringing my daughter here to purchase her first car with Omed!

sgoward

Oct 26, 2014

Omed is the best. Makes the car-buying experience an actual pleasure. I consider him a friend. I like him and trust him. And that's a friend.

jaycamacho

Oct 3, 2014

I just purchased by third vehicle from TOYOTA Of El Cajon and again I had the best experience ever. Omed K. Had all the answers to my questions and helped me pick out the perfect car. Gary in Finance made the paperwork process very easy.

Rules760

Sep 27, 2014

Omed did a great job! Explaned everything to detail. Thanks to Omed and his dedication I got my 2015 Toyoya Corolla S. Super good deal

yuricalderon

Sep 5, 2014

Omed is one of the besy sales professionals I've worked with in my many years of buying cars. Even though I don't live in San Diego I travel from San Francisco to continue working with Omed.

maritzas6

Aug 20, 2014

We went to Toyota of El Cajon and meet Omed.... he was very proffessional and knowedgable! We felt he was honest and up front with all the details on everything that was involved with buying our truck. We felt comfortable and knew he was very trust worthy in every aspect of the sale made with Toyota of El Cajon. We would definitely go back and ask for Omed for any future car purchases. Thank you Omed you were just what we were looking for! Maritza

captboots

Aug 16, 2014

These guys were great. They met my terms. Funny and friendly. Omed cut the deal and Gary in Finance, they both made the experience pleasurable.

Joshiventure

Aug 15, 2014

Questions: What makes a business great? Answer: It is the ability to rectify a mistake and going the extra mile to accomplish this goal. It is the fortitude and culture of a business to defend its good reputation by providing exemplary service to its customers. This is why I feel Toyota of El Cajon is a great business. They turned an unhappy customer into a loyal customer for life. For a car dealership, it is truly an extraordinary feat and high standard of ethics.Initially, Toyota of El Cajon made certain statement regarding payment. However, due to low credit score, Toyota Finance charged a higher interest thereby causing the agreed upon payment to go up. Once, the owner of this family owned dealership, Gary Kaminsky became aware of this issue, he immediately took action. Gary, in fact, used his influence and persistence to get Toyota Finance to reverse their decision regarding the rate tier. Garys staff and managers work relentlessly with Toyota to resolve this issue. Sales manager, Paul Sphabixay, went above and beyond the call of duty to tenaciously remain involved until the matter was fully resolved. Ross, the sales person was a perfect gentleman and acted as such throughout the transaction. In the end, I was pleasantly surprised by the dealers steadfastness in making this car buying experience a perfect transaction. I would recommend this family owned dealership to my friends and family for a straightforward car buying experience. Off course, I shall return to this dealership whenever I need a new car.

bobbydutta

Aug 2, 2014

Dealer failed to honor terms of its written agreement for a new vehicle lease trade-in value and the monthly payment. It was unable to deliver vehicle promised.

tddhayden

May 7, 2014

My wife and I went to get an idea of what we would be looking at when we traded in our lease. We had no intention of purchasing, omen our sales rep was very accommodating. He did not pressure us as you would normally expect from car sales. This was a very pleasant surprise! The entire experience was the best car buying experience we have had. We will definitely return to this dealership again when we are in the market for our next vehicle. A we will also be seeking Omed for our next experience .Gina & Todd Hayden

Bruno62

Apr 15, 2014

Omed, as well as all of the staff, was very helpful and professional. I am very happy with the service and will recommend this dealership to my friends and family.

BWicklund

Mar 14, 2014

Toyota of El Cajon is the ONLY Toyota dealership that will get my business from here out. I just bought my new car a couple days ago and the staff made sure that this was my best car buying experience ever. It was crystal clear to me that the thing they cared about most was earning a customer for life, rather than earning one car sale today.I personally met the GM, and spent time chatting with him while my paperwork was getting ready for the finance department. Gary was a pleasure to work with, as was Alexis, Paul, Simeon, and Bashir in Finance. My personal thanks to all of you.*Also, I went in with my kids (which is never easy for car shopping), all the staff was more than friendly to them, and there is a huge pirate ship that they could climb all over and interact with. So the kids not only had fun, but they were sad to leave.Thanks again, you'll see me and my family down the road.

sodero

Mar 9, 2014

We recently visited Toyota of El Cajon to check out a certified pre-owned Toyota RAV4 and were greeted by Omed, who was very courteous. We had also brought along our 17-month old who was certainly active and at times needed attention but Omed and staff were very patient with us. One big saving grace is the kids play-area (a huge pirate ship) inside the sales floor, which kept our little one well occupied for the majority of our time there. We actually ended up purchasing a 2014 RAV4 and were very satisfied with our buying experience. Omed and the rest of the staff at El Cajon Toyota were professional and very willing to work with our finance constraints and our needs in terms of car features. They took time to help us understand all our options throughout the process, which we really appreciated. We would certainly recommend Toyota of El Cajon to anyone!

Vinicio

Feb 28, 2014

Walk in and was treated like family, would have like the price to be lower but the fianacung was awesome, Love this place, the wife will be bying anothe Toyota.

Prius 2014

Jan 26, 2014

I was interested in buying a Prius and I went to Kearney Mesa Toyota where they ignored me, so I went to Toyota of El Cajon where they treated me like family and I was able to buy the Prius I was looking for at a great deal. I recommend this dealership to anyone who is looking to buy a Toyota.

slmford

Jan 10, 2014

I just bought a new toyota camry today. Darrin Taylor was my salesperson and he was great. This was the second car I have bought at this dealership, and I would buy from them again. I feel that I got a good deal.

toyotacamry201321

Dec 4, 2013

My wife and I decided to give Toyota of el Cajon a shot at our business. We had taken a couple of test drives with other dealers but the other dealers did not have the color and options we wanted. We made arrangements with Marwan Fakhoury (Sales Manager) to come in and test drive a specific car at a pre arranged price with the intent to purchase that night. We went into the dealership and we are assigned to Simeon Okosun. We started our test drive and once we reached the freeway I asked that we drive for a few miles as we were planning to buy this specific car in the next hour. Simeon told us that we needed to pull off at the next exit and we were only allowed to drive 1 exit before buying a brand new $28,000 car. I explained to Simeon that to feel comfortable spending this much money we wanted to drive at least 3-4 miles to feel comfortable. With my wife driving the vehicle she was already getting nervous with a man sitting behind her being very rude and abrupt with us and telling us to pull over and that the test drive was over. Personally, I understand that we came in at 8pm and the night was almost over but we had pre arranged the drive and purchase price already with the sales manager, it was a slam dunk sale for them as we and had cash in hand. Simeon said we were stupid to want to drive more than 1 exit and he had been doing this for 15 years and no one needs to drive more than 1 exit to test out a car. I told Simeon he was being extremely rude and acting like an as&ho&e. He proceeded to start yelling at both my wife and I that we were pieces of shi& and he made more money than us and he would bash our faces into the ground the moment he got out of the car, as well as his son was more obedient than us.... Needless to say he went from 0-crazy in a matter of seconds. After over 20 threats on our life and hitting the back seat and screaming at the top of his lungs at us.....all while I called his manager and had him on speaker phone the entire time for him to hear the exact threats he was making! I decided to call the police, who were dispatched to secure our safety. After the Sales Manager offered us to take the car as loaner, Laura Brewer the PR person from the dealership called to apologize. She was very nice and apologetic. I felt that the sales manager and PR person cared to apologize but I did wonder what the owner Greg Kaminsky thought about the situation. I was told that the owner would call a couple of days later. After 5 business days later and no call or care from the owner combined with the fact that I called the dealership today and found out that Simeon was rewarded with his behavior with only being suspended from work for a day and was able to keep his job, I decided to write this review. Simeon Okosun was allowed to threaten customers lives all while being on speaker phone with the sales manager and the only discipline he received was a day suspension. On top of that the owner was requested to contact me regarding the situation and he felt it was not worth his time. The very next day we went to Toyota of Carlsbad and purchased the very same car and were in and out of the dealership in 2 hours. I recommend that Toyota car buyers find any other Toyota dealership in San Diego other than El Cajon.

sandovalmama

Sep 16, 2013

Simeon was very dishonest with me and my husband. We were looking to buy a 4runner and Simeon had assured us he had the vehicle in the color we wanted even though it didn't show up in the online inventory. We decided to drive around the lot to take a look at it. We didn't see it so we drove around to the back and we still couldn't find it. The next day my husband stopped by to talk with Simeon personally. He was with a customer. When my husband let him know that he was there to look at the 4runner he said " I am sorry I just sold it to the lady sitting at my desk" Well that's okay. My husband asked to take a look at the vehicle anyway because he has only seen the "blizzard white" in photos. His excuse was that it was in the "wash bay" So he wasn't able to see it. My curious husband drove to the back anyway where they wash the cars and there was no 4runner anywhere. Then as my husband was leaving the dealership, he saw the same lady that he supposedly sold the 4runner to, get into her own vehicle and drive away. Simeon lied to us, wasted our time and gas. He never had the vehicle to begin with. I also found out from an honest dealership that if it is not in the inventory, it is illegal to have for sale on the lot. I did not appreciate Simeon's dishonest sales tactics. I will definitely spend my 35k elsewhere.

KVMHgirl

Sep 10, 2013

About a month ago, my dad and I accompanied my grandma to purchase a new car from this dealership. As we drove up to the front, we saw three well-dressed gentlemen standing there. We were initially a little afraid that they might all, well, jump on us in a sort. However, that was not the case.One of the men strolled over to us and introduced himself as Michael Bojorquez as he took the time to shake each of our hands and learn our names. Then, he got straight down to business, asking my grandma why she had come to Toyota of El Cajon. She, naturally, responded that she wanted to purchase a new car and then added she was interested in looking at a Camry. Michael led us over to their selection of Camrys and my grandma seemed to fixate on a black one. Michael was so knowledgeable about that specific car, but also about the Camrys in general. However, my grandma said despite all the great features the car displayed, she really, above anything, wanted a sun/moon roof. So, Michael guided our group over to the Corollas.Again, my grandma went over to a black one and Michael once again gave us all the information on the car and the Corollas. My grandma decided she wanted to give it a test drive and Michael quickly went to get the keys. On our drive, Michael offered even more facts about the Corolla and pointed out things like how easy it was to drive and how smooth its ride was, all while navigating us on a course back to the dealership and while chatting to the rest of our group. After the test drive, my grandma was eager to purchase the car. Michael showed us inside and to his desk. Before he even sat down, he offered us all refreshments, which we graciously accepted. While we were closing the deal on the car, Michael and his manager never seemed like they were trying to slide things in that would cost more money and the end price was more than reasonable. We never once felt like we were being taken advantage of and both men were up to negotiate price and conditions. Afterwards , Michael showed us around the dealership, which was so impressive! Then, he guided us over to a waiting lounge while we waited to speak with the financial officer and for our car to be "spiffed up". It was a bit of a wait to be honest, but the officer made up for any inconvenience with his professionalism. Once all the paperwork was completed and our car was ready, Michael rejoined us. He asked if we had any further questions and just double checked to make sure my grandma knew how to operate all the features of the Corolla.Overall, my family and I were so impressed by this dealership and especially Michael. He was very nice and so knowledgeable and anybody who goes here should ask for him. He's great! Toyota of El Cajon really delivered fabulous service and a comfortable atmosphere! I'd recommend it to anybody looking for a car!

Brian_G

Aug 13, 2013

I leased my second Prius, this time at Toyota of El Cajon. I was very happy with the service I received from the entire staff, but especially from Robin Wyatt, my sales consultant. She was dependable and anticipated many of the questions I would ask. There was a moment when I thought there would be a problem, because a previously agreed upon lease term had expired. But Robin worked with her manager to honor our original agreement.

javochavez

Aug 7, 2013

It is not the first vehicle I bought out from this dealer it is actually the second where I have been attended by the same person (Fernando Aguiniga) who provided me the same great attention and helping me to find exactly what I wanted in price and model.

juacorana

May 27, 2013

Excellent experience buying a new FR-S. Omed is a great sales person and a very nice guy all around. I highly recommend going to see he if your looking for a new car. A+++

redboojee

May 18, 2013

After a 3 year lease, I decided to buy out my lease. Omed Khoshnaw did a wonderful job showing me options for a new lease and he other options to help me make a good decision. also helping me get a low rate on my car. He was very friendly and pleasant. I will be going back to this dealer for any future toyota purchases. I highly suggest going through them for a toyota.

tmggraby

May 12, 2013

Omed Khoshnaw was great to work with. He knew the car inside and out and answered every question we had. We certainly feel like he's someone we can trust and will recommend him and Toyota of El Cajon to our friends.

davidcarpenter

May 6, 2013

Great customer services I will get my next car from them. Financing was very easy and the finance manager Gary Guinn was very helpful. I would recommend That if you are looking for a new or used Toyota that you try Toyota of El Cajon. Thank you Toyota of El Cajon

trubach

Apr 21, 2013

Its a second car I purchased from Toyota Of El Cajon. My family is growing, Thank God and we need a bigger car at this time.I got great experience again. John A. and Marwan from sales did a GREAT JOB. Also Bill Madonia from finance prepaid all papers to get signed super fast. Thank you, Bill. Thank you, Marwan and John A. My wife is happy!!!

Rmmeriwether

Mar 24, 2013

While the staff at Toyota of El Cajon has always been helpful, it is Omed that brought me back. I first met Omed in 2011 when I purchased my RAV4. After a recent accident I brought my RAV in to Toyota EC to see if I could trade it. Omed worked with me and did everything possible to get me into another vehicle that I felt comfortable in. He was never pushy in all the times I have dealt with him, and is very attentive and compassionate. Unlike car salesmen from other dealerships, Omed and the staff of Toyota EC do not feed you bull s*%# to get you to buy the car. If Omed left Toyota EC, I would most likely follow him to another dealership. He is a huge asset and the main reason why I went back to Toyota EC.

watte

Feb 3, 2013

Great service just wish it didn't take so long to get to the finance dept. ends up taking half your day to get through the process!! so we had to rush out without the sales person going through the new car with us, not that big of a deal since we had the same car previously.

Gomer

Dec 24, 2012

Scott Miller ( SANTEE CERTIFIED ) has been handling all my service needs for all of my vehicles for years. Took my new Prius in for it's first oil change ( 5K ) just couldn't wait for the 10K as recommended by toyota for vehicles using full synthetic. Scott had originally told me I could wait until 10k but I'm just old school. I can trust Scott for all my service needs and never have any worries about the service being preformed. The techs are great and my vehicles are serviced professionally every time.....Scott is a great information source and it's nice to be able to trust a dealership.Hope everyone has a great holiday seasson...

angrymama

Nov 25, 2012

The worst experience we have ever had at a dealership. They are bullies who have no respect for their customers. This is supposedly a family dealership but had absolutely no problem with cursing at us in front of our children because we wanted to test drive first instead of talk numbers. We would never recommend this dealership. The customer most definitely does not come first here. Larry and Ray have no business in this line of work.

43()?7689sd

Nov 2, 2012

They handled business well. I asked them to work with me the way I wanted and they obliged. Good experience. Ask for Omed. Solid character.

HannahHerrera

Oct 29, 2012

My experience with Toyota of El Cajon is phenomenal. This all thanks to Omed. He walk us through and he was very patient(even if I'm picking his brains out). Haha. If I can give more than five stars I would because I could never ask for a better person helping us out with our car-buying. Thank you!!! I love my brand new rav-4 sport!!!!

Jessicademos

Oct 23, 2012

Toyota of el cajon has great customer service & has helped me out a lot. Everytime I walked in the dealership I was greeted with a smile & everyone was very helpful!! Thank you to the whole team!!

alankaitlyn

Oct 23, 2012

I have been taking my car to Jose since I bought my car in 2006. I won't go anywhere else ever. He is not only the most honest person but he also is the most loyal to his customers. I've never been dissatisfied with the service I've received. In fact I recommend him to my friends and also make my son get his car serviced at El Cajon Toyota and tell him to make sure he asks for Jose. He truly is an outstanding service writer and manager considerate of the customers wallet! Love him

zenymacagba

Oct 22, 2012

We walked in to the lot just to look. Your sales agent was friendly, helpful and able to convince us to buy our first Toyota vehicle. We have a positive experience and perhaps come back again someday if the vehicle meets our expectation.

pattriplett

Oct 15, 2012

this has been the best experience i have ever had at a car dealer. Omed is worth his weight in gold. I would recommend this dealership to everone.

Karina Jimenez

Oct 12, 2012

It was the first time we ever went to a dealer and we really enjoyed it. Everyone that helped us was really friendly, even our kids had a good time while we where there and thats saying a lot... Thank you.

catchnadine2002

Sep 24, 2012

The sales man was super nice, I felt at home, relaxed. He made me feel comfortable being there, I felt no pressure and I highly recommend this dealer to anyone... if shopping for a car, ask for sales man Mr. Farhat. I sure hope I spell his last name correctly. I want this man to be recognized for a job well done!

Luigee203

Sep 18, 2012

Seriously the best car buying experience we've ever had. Did not feel any pressure to buy at all, Omed took the time to not only address our concerns but showed us what we wanted, nothing more. Our next car will be another Toyota from El Cajon.

sarmad banno

Sep 12, 2012

excellent dealership great job did to me omed he was so freindly to us i like my new car toyota camry 2012 se omed told me about it i really enjoyed it !!!!!!!!!!!!!!!!!!

Elias Fam

Sep 5, 2012

This was by far the best car buying experience I have ever had. My whole family visited this beautiful dealership and were so pleased with the service we received. We bought two news cars and got an excellent deal. We love toyota care and it gives us the peace of mind that only toyota can offer. Our salesman Omed was fair and professional. He made sure we were completely satisfied with our choices. Overall, I would recommend and already have recommended this dealership to any friend or family member looking for a car.

guse75

Sep 5, 2012

Omed was the best sales rep at Toyota of El Cajon! Great customer service! I purchased two cars from him! It was a great experience!

slmiran

Sep 4, 2012

Excellent Costumer Service and the actual work on the car was above average as well. In addition, the dealership was cleaned, the people were polite, we were given a rental, and the work was fineshid at the tiem we were told.

bcaraveo

Sep 2, 2012

Omed was an outstanding salesperson to work with! He took the time and effort to explain things to me and made sure that I understood what he was telling me. His willingness to work with me to make the deal was a great pleasure. I would definitely come back to work with him again.

Douglast

Aug 19, 2012

This dealership was upfront, honest, friendly, and provided all around great customer service. They were easy to deal with and did not try to pressure into buying.

ktgracek

Aug 14, 2012

Omed was extremely helpful and found us an exellent deal for our price range and car needs. We would love to work with him again in the future.Gary got us through the financing portion of our purchase smoothly and answered all of our questions. We received excellent service all around.

NadeemAfana

Aug 4, 2012

The service was great. They were busy so I spent a long time in their office. However, Both Marwan and Michael were very helpful. They helped me a lot in answering my questions and doubts. The car was clean and had a full tank of gas.

Chrisher97

Jul 19, 2012

I'm giving this rating all 5's because Tony went above and beyond before even arriving to the dealership AND after! I had the opportunity to work with him by signing up online which is something I would NORMALLY NEVER do! Tony made my husband and I feel like we had been long time friends, I kept my guard up because come on he is a car salesman ;) but he never once bs'd me. I told him what we were looking for as far vehicle,price and payment. Tony made it happen! I would purchase from Tony any day! Thanks for exceptional customer service and an awesome 2012 Tundra Crewmax Tony!

judysowder

Jul 14, 2012

I just bought a Prius v5 with the Advanced Technology Package at this dealership. I was very pleased with the professional manner in which I was treated. I had done a great deal of preparation in terms of online reviews and Consumer's Report reviews. I prepared what I thought was a fair offer, and it was accepted. The whole process was very smooth, and all my questions have been answered. Of course, I may have more questions as I learn about all the elements of this vehicle, but I feel confident that I can return with questions and I will receive the assistance I need.

pkm123

Jul 10, 2012

George Crimmins was caring and attentive. the pricing for hte servoice was LOWER than what he had originally quoted to me! The complimentary car wash was thorough as well. I highly recommend Toyota of El Cajon for servicing!

dannygasca

Jul 9, 2012

He was an awesome dealer :D Couldn't ask for a better dealer to help me out; he explained things thoroughly to me! Thank you so much Omed!

Gomer

Jul 8, 2012

I've been using Toyota of Santee for all my service needs. I've owned 4 Toyota's and a Lexus which all have been serviced at Toyota of Santee. Scott Miller has handled all my service needs on all of my vehicles. I can trust Scott's judgement and advise.I trust the the mechanics working on my car and service is always up to par.There's been a time or two I've requested service that wasn't needed unbeknownst to me. I was advised by Mr. Miller the mechanics decision was not to perform the requested service because it just wasn't needed. ( Brake Job )I can trust the dealership and its fast and easy to make an appointment for the next day.The waiting area is new, clean and comfortable to wait for the completion of service.Fast service and a very honest dealership.

mphippsm

Jul 5, 2012

I really appreciate the EXCELLENT help at this car dealership. I highly recommend them. They were easy to work with, courteous, convenient, no hassles, no wasting my time, and a very good price on my new manual 5-speed Toyota Yaris (which I LOVE). No complaints and I am a very happy customer. I will be back. I have talked with other friends and they, too, think this place is great. Thank you, Jose!

biborado

Jul 5, 2012

My sister and I visited the Toyota of El Cajon to purchase a Camry for our mother for her birthday. We were given ample time to browse the lot and look around on our own without being pressured by the sales associates. Ryan was extremely helpful and willing to take the time to answer all of our questions and make sure we got the best deal possible. We were on a time crunch and needed to purchase the vehicle that day. Ryan and his manager Dave were very helpful and made sure the purchase process was quick and painless. This has been by far the most wonderful experience we have had purchasing a vehicle! We will definitely return to Toyota of El Cajon in the future, thank you to everyone who helped us!

cjpollard3

Jul 4, 2012

Omed and Dave helped me get the new car I wanted. I love my new Prius!!!! I got the car I wanted at a great price. Omed and Dave were very helpful, thorough, friendly, caring and professional.I'll definitely refer friends and family to Toyota of El Cajon. VERY pleased. :)Thank you!

hello2012

Jul 2, 2012

great experience, omed rules, he is funny, kind and honest!!!! highly recomended for all the people out there looking for a new or used car!!!1

Sensuallettuce

Jun 30, 2012

I went to Toyota of El Cajon to get my new car serviced for its 5,000 mile maintenance that Toyota does for free for me for 25,000 miles or 2 years!!!! And kind of expecting to not be treated with great customer service cause i am not paying for the service but was proved completely wrong by the super friend and very help full employees especially the service manager that helped me Shawn Bray!! I felt comfortable leaving my new car in his hands and when i got it back they had even washed it for me!!! I will only go here to get my car serviced and hopfully if i dont get to have the super nice service manager Shawn help me whoever does help me will be just as great and make me feel as comfotable as he did.

Dunya

Jun 29, 2012

Omed was awesome he helped us a lot and if we had any question he would make sure they were answered. He made sure we were happy with they car before we left the dealership.

IreneMata

Jun 26, 2012

This is our second experience of purchasing a vehicle from Mr. Khoshnaw within 4 months. The experience was second to none. We are extremely happy with the services provided, the price of the vehicle and with all of the staff and we will definately purchase again from him in the future. I have also recommended him to my co-workers.

cflin

Jun 26, 2012

Everybody was very courteous. Even when they were busy, they make sure you're all right. There is also a giant wooden ship for kids to play in!Edit: About two weeks after I got the car, it wouldn't start anymore, and I ended up having to tow the car back to my apartment. We went back to Toyota of El Cajon, and they offered to try and repair it, free of charge. Ended up just being a loose ground wire that they tightened for us and gave us the car back within a few hours. We had also discovered that there was an incorrect battery installed in the car [battery was too small], so we had bought a new one, and Toyota reimbursed us for the battery AND the tow. Through this, I had spoken with Daniela who was very courteous, very on top of things, and followed up to make sure I received the check. All is well again.

girlybeans

Jun 26, 2012

I came in hopes of looking for a trade in on my Dodge Magnum as it was time for me to down size... and I must say that Omed made the entire experience very welcoming. He even made my daugheer feel at ease which is no easy task I might add. I am giving the ratings of 5 all across the board because I had a much better experience with this car purchase then I did than my last experience with the Honda dealership in Lemon Grove. All of the staff at Toyota have amazing customer service skills. Thanks Guys.. Alice Beans

janhall3

Jun 26, 2012

I have been to 3 other dealers in SD over the past several years and have walked away because of the high pressure job from their salesmen. We knew what we wanted to look at and came into Toyota of El Cajon rather defensively because of the experience we had the day before. We were in for a pleasant surprise.I had called the day before to ask about the truck we were looking for, so when I called today and said I'd be in in 30 mintues, it was sitting out front waiting for us to test drive. Ryan met us and without a lot of chit chat, took us out on a test drive. He calmly answered all our questions as we were driving. As we were signing papers, Ryan took them back to have the manager sign off, only to find out that there was a major problem. The truck had been mismarked. By a LOT. The manager was unable to authorize the sale or get ahold of the owners to find out what to do, so they promised us they would put the truck in the back, and call us as soon as they had spoken with the owners. Ryan made sure no one else could show it. Ryan called us with the good news the next day that the owners had the integrity to keep their word on the truck, even though they lost quite a bit of money on the deal. During the entire process we never felt any pressure, but rather the opposite - that they were going to do their best to try to make this work. Having a salesperson who we felt was working for our benefit even though he was now not going to make any commission, and owners that stood behind their word, gave us confidence that we were dealing with a car dealership where integrity and honesty were part of their mission -not just making moneyThank you so much, Toyota of El Cajon. You will be our 'go to' car dealer from now on. We won't even have to go through the pain of searching other dealerships. When we want a car, or need parts or service, we will be here even though it is not the closest dealer in town! You are a 5 in our book for the obvious reasons listed above!

btention

Jun 26, 2012

We bought a Prius 2 with up grades and got a great price along with friendly, low pressure customer service. I would recommend if you are looking for a toyota you visit this dealership

Shawn Dooley

Jun 24, 2012

I cannot stress enough how wonderfully professional this dealership is. I was treated with courtesy and prompt professional follow up from the first call I made before driving out to El Cajon all the way through to today, the day after I drove my new car home. Even if you live no where near this dealership, it is worth your while to make the trip. I tried 2 other Toyota dealerships closer to my home first and at both was treated as if I knew nothing. When I explained I had done my research prior to arrival, I was questioned about it and basically made to feel that I was lying. Toyota of El Cajon respected me from the first moment, made me a very fair and honest deal, stuck to their word and won me as a customer for life. I look forward to returning for replacement of my other car in about 18-24 months and also returning for service. If the service is half as good as the sales department I will never have my car serviced anywhere else. I want to personally thank Jackie, Fernando, Bill and most of all Tony Butler, and all of the other friendly faces I saw there. Keep up the good work!--- Friends should never let friends buy a car anywhere else!--- Shawn Dooley

Eulah Dansby

Jun 20, 2012

I was very impressed with the overall quality and the timing of the way they handeled my vehicle. Thanks again guys for the excellent teamwork!

MIGGY79

Jun 19, 2012

On June 16th 2012, My Husband Mike & I decided to go visit the Toyota dealer in El cajon to take a look at the FJ cruiser. When we arrived at the dealer ship we got off our Jeep and began to walk the premesis. We were approached by one of the sales person named Omed...he was a friendly and smiling face so early in the morining. We informed him that we were there to see the FJ cruiser. He quickly! then began to walk us towards the vehichles that were available on the lot. These cars were beautiful!!!Mike and I began to discuss a little of our back ground and what we would like to see happen. Omed, said! lets take this out for a ride and if this is what you guy's like we will make it happened. so we did...anyway, to make a long story short! we did not leave with the FJ Cruiser but with the BEAUTIFUL Venza!! Omed,Diego,& the finance manger made this happen...we had such a great experience with everyone involved in this purchase that if ever we decide to one day get the FJ Cruiser we will return to visit Toyota of El Cajon....thank you everyone for not being pushy!! but for being great sales personal. " YOU GUY'S ROCK"Miguel & Norma Fonseca

EileenC

Jun 14, 2012

My mother and I came to the dealership just to check out the Prius c. We didn't have an appointment set up, but the front desk lady was able to find a salesman who would help us out. We waited and finally Michael greeted us, but could not help us out right away, so we waited again. My mom was losing her patience, but when Michael was able to help us out with no distractions everything was smooth sailing from there.Michael was very helpful, friendly, and made us feel like the decision to purchase a car was completely in our hands. Some salesmen are pushy and that attitude is a off putting, especially when making a big purchase. He was not like this at all and this made my experience at Toyota of El Cajon the best that I have ever had at a car dealership.

thobbs

Jun 12, 2012

Omed came to my house and picked me up and took me to the bank then to the dealership. He is a very friendly salesman.

TazmanSD

Jun 11, 2012

I was originally helped by a salesman named Joe who was very nice, easy going, and no pressure type of salesman which I liked. The next time I came back Joe was out so Omed helped me and he was outstanding. Very personable and treated me like family. He explained everything in detail for me and if he didn't know an answer to my question instead of giving me some BS he actually said he didn't know the answer but would get the answer for me. I really appreciated his honesty. The Sales Manager was really cool as well and made me a fair deal. I shopped my credit union after getting their offer and they could only match what Toyota of El Cajon's deal and actually said I negotiated an outstanding deal which made me feel good about Toyota of El Cajon. I really enjoyed my experience here and would recommend them to my family and friends. The other nice thing for me is that they have a smaller dealership/service center in Santee where I live so servicing my new 2012 Tacoma TRD Sport will be very convenient for me.

Jason88889

Jun 10, 2012

Jose is so rude and dishonest!! I take my brand new Toyota for its five thousand mile service and they return the car to me and I drive off the lot go home and when Im leaving for work I notice there is oil all over my drive way so I take it to the dealer and they said oh your car has a defect and the part wouldnt go back in right 1. Why would you give a customer a car thats leaking oil back to them and not say anything about it thats a hazard and could cause a death! 2. They are dishonest they are just trying to save themselves saying the car has a defect. 3. Jose is so rude and doesnt even apologize for what happened. I still go here for my free maintenance for two years but honestly dont service your car here this isnt the only experience that I have had!!

nguyentai0000

Jun 4, 2012

this two gentlement are very great help and good service with the customer answer all our question as the way we like it, i would happy to send my friend and family more to them in the future. thank you! tai nguyen

petekrantz

Jun 2, 2012

Omed, was very helpful and caring I would recomend you ask for him if you are shopping for a new car. We leased a scion for my son and it was a pleasant experiance thanks to Omed.

Boltfan99

May 29, 2012

What a great experience! We went to see what the new Prius V looked like. It was too small for us. We said we liked the Avalon and looked at one on the lot. It wasn't what we wanted. Asked Omed to keep his eyes open for a really nice one and left. We hadn't even made it home and he called us to come back. One just came on the lot right after we left. We went back, saw the car, beautiful condition, made a great deal, and now have our beautiful new used car. Very happy with the whole experience. No pressure, treated fairly, willing to negotiate. This is how buying a car should be all the time.

metz714

May 13, 2012

Second car in a year that I have purchased from this dealer. Omed was great to work with and will always continue bringing my business here when I need service for my toyotas or if I need another car. Thanks once again

melaniekush

May 4, 2012

Omed was professional and courteous, walking me through the application process. He was responsive to my interest in tailoring the vehicle's features to meet my budget and needs. As a result, I have exactly what I want, without paying for "frills" I do not value. His ability to deliver this is backed by an excellent team, including the owners of the dealership. The Assistant Service Manager, David Anderson, worked the financials such that, at the decision to go forward with the purchase, I felt that the price was the best and one we both could accept without regret.

billneis

Apr 27, 2012

Scott was friendly and informative. All work was done well and done at the promised time. The entire facility was neat and clean, prompting me to write the manager complementing him on such a fine facility.

kamran

Apr 5, 2012

I did deal with Thomas in fleet.extreemly knowledgeable nice polite and great customer service. He made our car buying experience one of the best .jI have already referred two and they bought and have two more friends that are also interested

msdiane90

Mar 27, 2012

This place is AWESOME!! My daughter called in the morning and spoke to Thomas Nguyen telling him she was looking for a white Scion and at the time they didn't have any on the lot. He told her he would have one there for her by 5:00 and sure enough when we got there that evening after work - the car was there. He was friendly, and not pushy at all which made my husband very happy. I can't say enough good things about Thomas and our car buying experience at Toyota of El Cajon. The whole process went so smoothly. I will definately be sending everyone I know there to buy their next car.GREAT JOB TOYOTA OF EL CAJON!!!!!!

koyukichan

Nov 20, 2011

I went to this dealership because I saw highly rated reviews on internet. But I got a big surprise...Summary: I originally went there to have them estimate my car for a trade-in value, and get a quote for a new corolla because I am planing to buy one within a few weeks. I accidentally left my driver license at home. They had me drive back home(20 min one way), and told me to come back when I'm actually ready to buy. They did not even give me a trade-in value I came in for. Great customer service.More detail: before I went, I made an appointment with Hiwa, and when I got there, another guy called Michael sand "hi, I'm Hiwa". I kept thinking he was Hiwa, until I saw his name tag when he handed his business card. I don't have to talk to Hiwa (since I've never met anyway), but what kind of person would say "I'm Hiwa" to my face with his name tag saying "Michael"? I am not a 3 year old. Michael also tried to have another sales person to deal with me, but he refused to do it as soon as I told him I'm not buying today. Michael also told me the deal I saw on their website isn't there by showing me a different web page showing $15,999 more on the price. I came home and still see the deal $15,199 on your website! Don't lie to me. "Come back when you are ready to buy"? Do you think I'll come back and buy from someone who lied his name? NEVER! No matter what deal you give me. Actually, I already got a better deal than $15,199 (which they never gave me anyway, just say so on the website) from another Toyota in town. Bye-bye, Toyota of El Cajon.

VeroC

Oct 5, 2011

This is the 2nd vehicle we purchase at Toyota of El Cajon with the help of Fernando. I am very please with his customer service and will highly recommend family and friends to him. Great Job Fernando!

wes7209

Oct 5, 2011

I went into Toyota el cajon to look for a new car. I needed something with more seats and better milage. Omed was very kind and helpful and stayed late after his shift to accommodate me in the sale of a new 2012 scion xb. the facility was nice and new. overall great experience

ogoward1

Oct 4, 2011

Omed followed us for over a month in order to ensure great customer service. We went from wanting an older car to purchasing a brand new Toyota Corolla. Thanks to his continual contact with us, we were always aware of what the dealership had for us. Thanks, Omed

big

Oct 3, 2011

If you go there they will give you a really great deal. they are very nice to you when you walk into that dealership. very excellent

Delia castillo

Oct 3, 2011

I had a great experience buying a truck for my husband we had gone back because our sales guy Omed was very friendly and made it easy for us.

ycalderon

Oct 1, 2011

Everyone at the dealer was exceptional, knowledgeable about the vehicles, patient, not pushy and gave me a great price. This is the dealership in San Diego to buy a Toyota.

arnoldbramirez77

Sep 30, 2011

The Sales Consultant, Supervisor and the Financial Manager are all nice and accomodating to our inquiries and purchase requirements. We were able to avail the college rebate and other promotions/discounts. We had great experience new car purchase.

jolynnrupp

Sep 27, 2011

My husband and I purchased a used 2011 Chevy Malibu from Toyota of El Cajon on Sunday.... We did not have a very good experience. The car we got did not have all of the features that we were told that it had. Upon reading our manual and going thru the steps to use the features the next day we noticed that the blue tooth, XM radio and On Star were not equipped like we were told. We got a call and were told that we had to bring the car back in the next day because the car had an oil leak and was not suppose to be sold because it had to go to another dealership to be looked at. When we brought the car back in and my husband explained that the features were not in it as the salesman said they were. The salesman came over and still was trying to say that the car had the features. Luckily the service guy said that the car did not have the features and He said that they would check it out and see what they can do and that they would be sending it to the Chevy dealer to have the oil leak looked at.. They still have the car and we were told that the car we just spent $19664.90 on Sunday evening doesnt actually have an oil leak it is just a little seepage so they wont need to fix it..... I just cant feel really good about a $19664.90 car without the features that I was told it had and the has a little seepage.....The sad thing is that the features that we were suppose to have gotten were on the sticker of the car, I know because I have the copy of the sticker on the car. I think this is common practice because online right now they have cars that say they have features that they are not equipped with.... IF YOU ARE LOOKING FOR A CAR NEW OR USED I WOULD NOT RECOMEND GOING TO TOYOTA OF EL CAJON OR ANY OF THEIR AFFILIATES. THEIR ARE SO MANY PLACES TO PURCHASE A CAR IN SAN DIEGO COUNTY, I AM SURE THAT THEIR ARE DEALERSHIPS THAT WILL TAKE CARE OF THEIR CUSTOMERS BETTER TO MAKE SURE THAT THEIR SALESMEN ARE NOT SELLING FEATURES THAT THEIR CARS DO NOT HAVE.

clintp

Sep 22, 2011

my mother and I went out looking for a reliable vehicle for a good price, and Toyota was the first place we stopped to look. We looked around at some other dealers in the area and were uncomfortable with the service we got so we decided to go back to Toyota of El cajon when we were approached by Omed Marwan. Right from the start he was friendly, professional, had a great sense of humor and never pressured us once. He seemed very dependable and made us feel very at home and comfortable. I really have nothing bad to say about his service except that i wish we could have negotiated the price a little more. The sticker price seemed set in stone which was kind of a bummer, but i dont fault him for that because i think it was his managers call. other then that little hiccup i thought our experience could not have been better. It was very quick, smooth and painless experience and Omed is a great salesman for the team at Toyota of El Cajon, and i would recommend him to anyone looking for a new/ used vehicle.

garcia441995

Sep 18, 2011

omed is a great salesmen who helped me out and knew what kind of car i was looking for right away and he has good customer service skills.

WINGZERO619

Sep 14, 2011

I would recommend Toyota of El Cajon to anyone is in the market for a new/used vehicle from Toyota. We were greeted with a firm handshake and a smile by Carlos Arriaga and were shown around the lot. After discussing our needs with Carlos, he helped narrow our search to a couple of vehicles which fit our needs. Carlos was very knowledgeable in the line we were looking at and was still open to our comments to see if we can narrow our search even further. We ended up finding the perfect vehicle that fit our needs and was introduced to Michael Bullord who is the Finance Manager. Michael also greeted us with a firm handshake and a smile and sat down with us to see what was available financially so we can make this deal happen. That day, we were in a time crunch and both Michael and Carlos respected that. Michael kept his word that he will meet our time frame and did not skip any details. We were extremely happy with our purchase and the fact that both Michael and Carlos respected our time crunch and didn't miss any details during our deal. I highly recommend Toyota of El Cajon to all!

ejstylez

Sep 5, 2011

I had a good experience at dealership, very nice, and clean. had no problems with sales. good positive envirement. just wish had more information about vehicle i bought. overall all was good.

ratrout

Sep 5, 2011

All of them were very helpful, by showing us the cars and after that with finance. They were nice conversational dealers. You can understand how the car its and all of them had sense of hummer. They answer all our questions in highly and nicely way that you can see from people that much busy and having that much costumers at their company.

n.lambert

Sep 4, 2011

From the minute I got out of my car a friendly representative greeted me and offered me help. I told her I had an appointment with Carlos A. and she quickly showed me where to go and check in. Carlos got all my info and paperwork , showed me the cars I was eligible for, I picked the one I wanted was pleasantly surprised by the quote and signed the paperwork. Everyone was very friendly, efficient, quick, and wanting to make sure I was satisfied with everything. And for the first time out of 4 total with dealing with car dealerships, I left feeling very happy with the car and more than satisfied with the service! Would definitely recommend to anyone.

TrishM

Sep 3, 2011

Very satisfying experience. The dealership is extremely customer services oriented. I would highly recommend to my friends and family for any future automobile purchase needs.

Terryoke

Sep 1, 2011

Overall the dealership has given me the best service of any in San Diego, They were very easy going and helped in all aspects of my New Truck Purchase and Financing.

bparker5

Sep 1, 2011

This was one of the most easiest car buying experiances I have ever had There was no hassle everyone was very accomodating to our needs and wants.

WBWong

Aug 29, 2011

Paul Petroco is an amazing Salesman, He was very Helpful and explained to me and my Wife all about the Toyota priuss that we Purchased. the next time I'll buy a vehicle I'll be looking for him and Recommend him to Friends and Relatives who are all Toyota Fanatics.

ruthannw

Aug 25, 2011

Michael was such a pleasure to work with. He was very friendly and knowledgeable about all of the options. We would definitely refer friends and family to them!!!

rebeccaruezga

Aug 19, 2011

Their could be no better car buying experience than going to Toyota of El Cajon. I drove up got out of my car and was immediately greeted by Omed who introduced himself to me and the three members of my family. I told him that i was looking to trade in my car and what i was looking for in a new car, and aside from being extremely nice and curtious he was very professional and knowledgable about the type of car i was looking for. When i picked out the car that i wanted we went over the car and he knew every answer to every question i had which showed that he had experience in selling cars. When we went inside to work out the deal Omed introduced me to Marwan who was very nice and curtious as well as professional. As we worked out the deal i could not believe the price that Marwan would give me for my trade in, it was more than i expected to get which was amazing also the price and payment of my new car could not have been better than what i was getting i could not ask for better service from Marwan as well. Omed and Marwan work excellent as a team and they both listen to your concerns and what you expect to get out of buying a new car and they give you just that i could not ask for better service. The next day after i bought the car Omed called and asked me how i liked my car and if the car was doing fine i wish that every salesperson cared about the product they sold and also cared about how their customer felt about the purchase and their feelings. I wish that every dealership worked and operated as well as Toyota of El Cajon, the service i got from Omed and Marwan was outstanding. I would absolutely recommend Toyota of El cajon as well as Omed and Marwan to family and friends who were interested in buying a toyota.

Chingobingo

Aug 18, 2011

I went in for an oil change and with my military discount only paid less than $30 out the door. Sweet deal, can't even find that out in town. Jose Villegas is my service manager and he had my car finished in less than one hour! I recommend this dealer for quick & professional service.

JohnT716

Aug 14, 2011

Very friendly and knowledgeable. I was met at dealership by salesman Paul Petrocco and immediately felt very welcomed. I was interested in a used Toyota Camry SE that I had found online and he took me for a test drive. He was very open and honest and I never felt any pressure. The price was very fair and I loved the car so we decided to start some paperwork. Once inside I was introduced to Mike Bullard. Both Mike and Paul were able to work with me on a price that was both fair and one that I was comfortable with. They were very honest and were able to show me exactly what was going on. There was nothing hidden and everything in my deal was shown and explained to me. Mike was in charge of showing my options with the warranty and insurance. He showed me various options and then helped me to decide on the most important and was able to keep everything in my price range. I had a great car buying experience and I recommend Toyota of El Cajon, especially Paul and Mike. I know I will be back to visit them and I feel as though I will be a customer for life.

harmony10

Aug 14, 2011

The service from Omed was absolutely amazing. He was attentive and responsive from the first time we walked in last week until the final sale was made today. My family and I went to a total of 10 dealerships, five of which were Toyota and not one came even close to the customer service we received at Toyota of El Cajon. Marwan was great too. He was very calm, not pushy, and listened to our every need and answered all our questions in detail. I have to say the two of them make a wonderful team and have excellent chemistry. I will recommend them to family, friends and co-workers. My family and I will definitely will buy our future cars at Toyota of El Cajon. Thank you Omed and Marwan for a wonderful experience.

gabriel d

Aug 5, 2011

in 2010 i got a toyota tacoma preruner 4 dors and i loved the sales person and dealer ware great i live in imperial beach and i drove to el cajon, to get my new 2011 toyota camary and i wuld go bak for more :P

JeanmarieJM

Aug 2, 2011

Everyone at the Dealership had Excellent Customer Experence. They were thorogh and friendly too , from the original salesrep to the Excellent Finance Department of Michael Bullard! I will be a repeat customer. Thank you: )

earthmjsty

Aug 1, 2011

Most impressive about this dealership is that THEY worked together as a team. Our transaction occurred over a two day period and was seamless. Our needs were considered and the focus, not the salespeople. Our shopping and purchasing experience was professional, efficient, and collaborative. We even laughed a lot as Gustav Proka navigated us through the financing. Would I recommend Toyota of El Cajon? You bet!

k_marquina

Jul 25, 2011

I went in to look for a car with better gas mileage and got a great deal!They took in my Toyota Tundra and i got a NEW 2011 COROLLA!Super excited!Thank You Fernando & the rest of the crew!

kiede1

Jul 17, 2011

Omed was very friendly and hospitable. When we asked him a question and he was not sure, he made sure he got the answer for us. David helped with the deal and got us the car to fit or payments. Anna was the person who did the paper work for the loan. We didn't want to pay for any extras, but she made it very affordable for us.

stacyh419

Jul 15, 2011

We went to this Toyota dealer first and we did not need to go anywhere else. Omed was very helpful, friendly and professional. The price was also great. We had such a good experience at this dealer. We would definately recommend this dealer to our friends and family. The finance department was also great. We didn't feel like we were pressured to buy "extras." This experience wasn't stressful at all.

Rasqui

Jul 9, 2011

Being from North San Diego, my wife and I had our doubts about driving far to Toyota of El Cajon. But we are glad we did, now. It turned out to be our best car shopping experience in years. Actually, they were the second car dealer we visited that day and they provided us the best customer service by far. When we arrived at their car lot, we were greeted courteously by one of their sales consultants, Martin Garrett. He was very professional with the right personal touch of making you feel at ease and he was never pushy. He was very knowledgeable and he answered all the questions we had to our satisfaction. In hindsight, all the people that we come into contact that day at the dealership like Robert Hans and Gustav Proka were the same. Their credit application process was a breeze compared to the other Toyota dealer that we went to. We didnt have to waste any paper or ink because Martin just entered all our pertinent info directly into their computer. Toyota of El Cajon really got it right as far as customer service and satisfaction is concern. From the simple gesture of asking us customers if we wanted any refreshments (we opted for water) to patiently explaining to us the nuances and features of our newly bought vehicle, they were the best in customer service. Absolutely, we highly recommend them! BTW, we have visited many Toyota dealers through the years this was our third Toyota vehicle purchase.

metz714

Jul 2, 2011

Went to the dealership to take at a Tacoma that I saw online and was considering trading my car in for. After taking a test drive and talking with the Sales Rep, I was sold on buying the new car. I never felt like I was at a typical car dealership and the customer service was top notch. Paul (my sales rep) was very professional and cared more about getting me into the right car that I was happy with than he did about making the sale, which is a relief compared to past buying experiences. Never once did I feel rushed or pressured. Anna in finance made the whole paperwork signing process quick and painless. After everything was done, Paul and Anna went above and beyond what I had previously experienced and ensured all my questions were answered and everything with the new tacoma was perfect. I would definitely recommend this dealership to friends and will return when it's time to buy a new car.

calba810

Jun 16, 2011

This was our best car buying experience ever. Great friendly people who are easy to work with and great Toyota vehicles! SIMEON, our sales person found us exactly what we wanted for the right price. This is the second vehicle he sold us and he is amazing. COLETTE processed our paperwork in the most professional and friendly manner. I definitely recommend Toyota of El Cajon!!!!

Dustinabrams

Jun 6, 2011

I am not a fan of shopping for cars but it was that time again for me. When I first arrived to the dealer I started looking and was not preyed upon by any salesman for at least 15 minutes. I was then greeted by Robert Petty who was more interested in selling me the car I wanted then he was about how much money I had or made. After meeting Robert's boss, (who's name I forgot) they both worked as a team to help the deal go quick and painless. They were both very easy to deal with and did not try and get me to agree to anything I was not comfortale with. After a handshake on a deal, came the ever painful and boring financing signing part. Usually it's very bland but from the moment I was introduced to Ying, the process was very quick and easy, and fun which was not expected. Her attitude was positive and great and she had a great sense of humor which made it alot easier then any other dealership. After some funny conversations the paper's were all signed and I was out the door in no time. Ying is very good at what she does and she has fun doing it which isn't something I've ever seen. Unfortunately I got hit the next day in my car which was not fun. I had to drop off some keys from the car I traded in and each one of these people came out and shook my hand and asked if I was okay. Not something I expected but if it turns out that my vehicle is totaled, I will be back and will hopefully get to deal with Robert, his boss, and Ying again. These 3 are very dedicated to what they do, and care about making the customer satified before leaving.

DT Star

Jun 4, 2011

Looked on internet for the color I was looking for. Called & went in for a very quick and easy transaction with GREAT FRIENDLY SERVICE. I would recommend Toyota of El Cajon to anyone looking for a car.

lovingit

May 25, 2011

BUYING MY FIRST BRAND NEW 2011 4RUNNER WITH THIS GUYS WAS GREAT!!!!!I LOVE IT... i am so happy and secure driving this car ... the space is awesome!! the service was wonderful, everybody is so friendly and happy :)i will invite and recommend my friends to come and buy here,... THANKS

Bryank81

May 23, 2011

WOW! I really can't say enough about how awesome this dealership runs their business. I have never had a more pleasant experience in my life. They are friendly and really make it obvious that they are in it to help you not just sell a car. If you want to get a Scion or Toyota, definitely go here or if you want a different car, find another dealership that they own. Best dealership ever.

irisschen0304

May 11, 2011

Ross and Gustav were fantastic, This was the first time buying a new car and they made it a very easy experience and were very informative about the cars I was considering purchasing. I couldn't have had a better experience buying a car. Definitely would recommend people go see them.

SAL FLORES

May 5, 2011

THANKS OMED FOR HELPING US BUY A GREAT CAR 2011 CAMRY MY WIFE IS VERY HAPPY WITH THE CAR AND GREAT SERVICE WE RECEIVED AT TOYOTA OF EL CAJON AND A GREAT DEAL WITH 0% APR. I WILL MAKE SURE TOTELL ALL MY FAMILY AND FRIENDS TO CHECK OUT TOYOTA EL CAJON. HOPEFULLY WE WILL BE BACK IN THE FUTURE TO PURCHASE A TRUCK FOR ME. THANKS AGAIN OMED, ANNA, MARWAN. OMED BEFORE I FORGET MY SISTER IN LAW WILL BE THERE THIS WEEK END PLEASE GET HER A GREAT DEAL .

vtazbaz

May 3, 2011

I needed a car, they offered to test drive the vehicles I was interested in . They were very patient and helpfull. Great service and customer service. They took the time to give me all the information needed about the vehicle I purchasedviviane t.

lodyus

May 3, 2011

My husband & I were dreading going to Toyota of El Cajon when we were looking to buy a new car. We have had some really bad past experiences with the sales people being high pressure & sharks. We only went their because they offered the Costco Membership discount. Zach, the sales person who helped us) was wonderful! He was very laid back & made us feel very comfortable. I would recommend buying a car from him but not any of the other sales people their.

adelle.munoz

Apr 20, 2011

My mother and I are extremely satisfied with the service provided by these three members of Toyota of El Cajon. They are excellent at what they do and have great personalities. I would definitely recommend people to them and this dealership because of our awesome experience.

benny760

Apr 18, 2011

I recently bought a Scion TC here at Toyota of El Cajon and got treated great. They are composed of great sales consultants and financial managers. Fernando Aguiniaga was very polite with us and helped us purchase our car. Toyota of El Cajon has great customer service.

sanctuaryman

Apr 18, 2011

Robert and Zack were fantastic, This was the first time buying a used car and they made it a very easy experience and were very informative about the cars I was considering purchasing. I couldn't have had a better experience buying a car. Def would recommend people go see them.

ConanGreen

Apr 16, 2011

Service was so friendly and helpful. Omed found what we were looking for and made applying for a loan so painless. Gustav was able to get us through the finalization process without anything unexpected. The entire process was so unlike everything I had heard about buying cars. (This was my first car buying experience!) I am so happy my experience was something I can look back on and enjoy and have no regrets about, it's hard to believe I was so nervous to begin with.

char348

Apr 15, 2011

I had a great experience buying my 2nd Toyota. I bought a 2011 Highlander and traded in my 2007 Corolla. The process was smooth no complaints at all. Employees were friendly and easy to deal with. I would definitely come back and by a third car when it is time =)!

tanialopez060605

Apr 11, 2011

The sale was more a personal experience, rather than a business on. They made me feel like they were trying to help me, instead of trying to just sell. Iwas very pleased with the way they treated me. Everything was done to ensure I as a satisfied customer!

eadaitch

Apr 10, 2011

We chose Toyota of El Cajon because they had the most professional and polite (Jamal Best) sales staff. We had visited dealers closer to our home but the sales staff were unpleasant, even rude. We got the best deal on our new Prius without any nonsense. The inventory was impressive and the large facility was very comfortable, clean and efficient. I have never felt more at ease with a car purchase. There is definitely a collaborative and congenial working sensibility among the sales staff which was a pleasant surprise! We highly recommend this dealership.

Bob M

Apr 5, 2011

Best buying experiencewe have ever had. Absolutely no pressure, which is a big selling point for me. New facility with large selection. We found the vehicle we were looking for at a great price and got a very good price for our trade in.The staff was extremely professional to work with.

qwertyuioj

Apr 3, 2011

Very helpful and negotiable. i would recommend this to anyone looking for a new car. I bought a truck and they were able to take me into the backroom to find just the one i was looking for. Other than the wait at the end of my purchase, they were fast

wmartinez0512

Mar 29, 2011

I went in to just only look at cars. I planned to look and come back later; as it turns out, I drove out of there with a new Toyota Yaris 2011. Fernando, the sales person, helped us pick out the car I wanted and one that was also within our budget. He was very friendly.

lightsupport

Mar 27, 2011

We are very grateful for the generous discounts as well as excellent customer service we recieved from Toyota of El Cajon. They went beyond our expecations for making sure we were absolutely blissful with our new purchase, and we overwhelmingly are.

Greg N

Mar 27, 2011

I went to several San Diego County toyota dealers looking for a new Highlander. This dealer really stands out in a good way. Not your typical high pressure say whatever it takes sales pitch plus got a great price on the new car AND the trade-in. I would high recommend this dealer. Top to bottom, great dealter.Zach-Sales personRobert H-MgrJose-FinanceAll 5 out of 5!

MSL1999

Mar 23, 2011

I bought my new 2011 Toyota Corolla at Toyota of El Cajon on St. Patricks Day last week. Yes I did feel the luck of the Irish. Rudy and Paul extremely friendly and not those pushy car salesman you always here about. They were excellent in helping me get into a new vehicle and very knowledgable about the vehicle. I am very impressed with Toyota due to having driven a Ford for the last 13 years. Anna in the finance department was very nice and helpful(Guys - not bad to look at while doing 2 hours of tideous paperwork). She made the time fly by with a great personality. All in all my experience was outstanding and will definately return when I am ready to purchase another vehicle. I would reccomend this dealership for you next purchase.

wisco_nicole

Mar 21, 2011

Carlos was wonderful to work with. He showed me multiple versions of the truck that I had in mind and then showed me the different options that were available to me. He thoroughly explained the features on the truck so that i knew what i was getting into. He made this experience memorable. Thank you.

USDScott33

Mar 15, 2011

We had decided on what we wanted already and I found a 2011 Toyota Vanza online that matched the description of what we wanted. I called and Fernando answered to confirm they did have the vehicle I was looking for. I drove in around 830PM on a Sunday night and Robert met me to show me the car. I only needed a short test drive since I already knew this is what we wanted. After the drive, we came in to work on the deal. We had to negotiate for about 20-30 minutes to arrive at the same rate another dealer had offered me for the same car in a different color. In the end we reached my target monthly payment. Once in the finance department with Gustav, based on my credit, he then lowered my interest rate by almost 2% on the spot, bringing my payment down even more. In the end, everyone was very friendly and we closed the deal close to midnight on a Sunday, but everyone was positive and nice throughout despite the late hours. Amazing and clean dealership. Very comfortable. Would recommend to anyone else in the market in San Diego for a Toyota. Best of the 5 Toyota dealerships we visited.

rescrc1

Mar 13, 2011

This is our 2nd car from EC. We have moved out of town since we bought our first Camry and have a Toyota dealership less than 2 miles from our new home but once you get great service... it's worth making the drive back to EC. We had called ahead of time to see if EC had the car in stock we wanted. We set up our appointment with Paul, even changing our appt by moving it up by one day, which was no problem. The car was upfront, washed, and ready for us to test drive and make the deal when we got there a day early. Paul was friendly, quick, efficient, and very helpful (even took the time to set up our blue tooth). Ying, from finance, also did a great job! Thank you both! You have continued to make us happy EC Toyota owners!

Toyothree

Mar 12, 2011

Our experience was awesome! Martin and Jose were very friendly and polite. Their patience with our questions was greatly appreciated. Their knowledge was impressive and their customer service skills made my husband and me feel very comfortable completing the sale. We will definitely recommend Toyota of El Cajon to friends and family. Thank you Martin and Jose!

irene.carrillo

Mar 10, 2011

Well, Fernando was very friendly and informative. He didnt offer too much info. He waited and was available to answer questions. He was different from all other dealerships we have been to in the past six months. He wasnt giving us 20 questions. He let us look at cars and he quickly responded with keys when we wanted to see a car. I appreciated the fact that he read us well. He gave us space, he would always take a few steps back as to let my husband and i talk. We also appreciated the fact that he didnt go on about his personal life and how his kids want cars etc... like every other sales man has done. He just focused on our questions, didnt ask any of us. He was ready to serve quietly and respectfuly. I bought another car from him the next day. Also, i have two more kids 20 yrs old and 18 yrs old and i plan to go back to him and buy two more cars before this year is over. The finance guy was great also. He explained many things to us and he took his time doing it. He was very pleasant.

clararobles10

Mar 6, 2011

I give this rating review because: they treated very excellent,both were very friendly, good attitude toward someone,explained very good with details, all the information we'd ask was answered by both politely & respectful.I greatly recommend both of Fernando & Anna, because they're both good sales consultant & finance manager.They are really one great team. :)

fernie619

Mar 1, 2011

WE JUST BOUGHT A CAR LAST SUNDAY RAV4 2011.THE DEAL WE GOT IS GREAT AND THANKS TO FERNANDO AGUINAGA AND THE MANAGERS WE COULD GET THIS DEALTHE SALE PROCESS WAS REALLY FAST BECAUSE USUALLY SUNDAY THE DEALER IS VERY BUSY. BUT WE FINISH THE WHOLE PROCESS IN LESS THAN 3 HOURS.WE ARE VERY HAPPY WITH OUR NEW CARTHANK YOU FERNANDO CALDERON

FrankN8R

Feb 28, 2011

The salesman, Paul Petrocco, was very receptive to me and EXTREMELY knowledgeable about the product he was selling. I went to 2 other Toyota dealerships in the area, and none of the sales people at those other dealerships knew what they were talking about, and I even had to announce my presence to get their attention. Not with Paul; he greeted me outside the front door and went right to work. Robert Hans showed me several financing options, and was quick to address my concerns about interest rates, the term of the loan, and the value of my trade-in.I already knew that my truck was on the dealer's lot because their inventory is online, but even if they didn't have it yet, I would have waited for them to get it because Paul was so knowledgeable, and because Robert gave me a deal that was acceptable to me.Ying Pan went over all of the paperwork, answered all of my questions, and made sure I understood everything.This is my 3rd time buying a new vehicle (my 3rd new Toyota truck in 20 years), and the experience I got at Toyota of El Cajon was the best of the 3. Everyone I dealt with at Toyota of El Cajon was very friendly and very detail-oriented.

barbabeyta52

Feb 21, 2011

The reason why I rated all so highly is that Jose has always provided excellent customer service to me. I would recommend him for employee of the month. Jose was not available when I purchased my vehicle so I worked with Fernando. I also would rate him highly he provided excellent service.

cmyasing

Feb 21, 2011

I was recommended to this dealership by my mother. She bought her first Toyota from the same sales associate and same dealership. Simeon and Ying were awesome! They made the whole process very comfortable for me. Simeon went far and beyond to make sure I left with a car I liked and could afford. Thank you to the whole Toyota of El Cajon team.

himself1939

Feb 21, 2011

Ying Pan and Guillermo Duarte made our purchase incredibly easy and even pleasant. They handled every detail as promised and to the complete satisfaction of my wife and myself. Never have we had a better experience in purchasing a new car. To be specific: 1. The car was delivered as promised, in every respect. 2. Negotiation was easy, honest and fair; we are satisfied. (As recently as three weeks ago we walked out of a BMW dealership checkbook in hand because the purchase of a 5 series BMW was not as we were led to expect - we have purchased five new BMW's since 2002; we are not "push overs".) 3. Ying Pan and Guillermo Duarte made sure we understood the features of the car. 4. They were personable without being obsequious; they were also prompt and professional. I think it is easy to see why we shall return for future purchases.

rhypes

Feb 20, 2011

I came into Toyota of El Cajon last week to get my current truck fixed, realizing it was going to be too pricy to fix. Hans helped me pick out the perfect truck for my life style; A truck I would be able to use for work and all my hobbies. Hans was able to answer all the questions I had. Along with Hans, Colette, and Marwan were the other Toyota associates who assisted me in the purchase of my new vehicle. I'm happy to say that they all were very helpful and friendly, making my experience at Toyota of El Cajon enjoyable. Thank you!

benzenno

Feb 17, 2011

To Whom ever this may concern: The treatment/service that I received on February 16, 2011 was truly superb. Mrs. Ying Pan and Mr. Hiwa Khoshnaw did an excellent job explaining/selling me the Toyota Highlander 2010. My wife and I felt extremely comfortable and at ease during the entire business transaction. I will recommended my military friends to your dealership and family as well. Thank You Sincerley, Mr. and Mrs. Zenno

fowlermc

Feb 16, 2011

After signing up with pricequotes.com some other equivalent online site I was first contacted over the phone by Ross Miran who was very nice and he offered very competitive pricing beating a good deal I was going to get from Toyota of San Diego. I first test drove the car at Toyota of San Diego. I would have worked with them and likely bought one there but they didn't have the model/color I wanted. Ross confirmed that they had the color(at least the one I thought I wanted at the time Pre-Dawn Mica) so that's what brought me to Toyota of El Cajon. Their inventory was much larger. I also thought the facility was nice too. They had a play area for the kids(pirate ship, my son liked that), and a movie room for kids. I thought the free snacks and water was a nice touch as well. When I arrived Ross had the day off so I worked with Ernesto who was very nice and took me on another test drive, this time with my wife. He answered all of our questions and took the time to show us all the features of the minivan. I had asked to see a car with the Cypress Pearl color because I hadn't seen one yet so he took us into one of their garages and we found one but it was in a lower trim line that what I was interested in. After seeing it we really liked that color but they didn't have one like we wanted. Ernesto called me back and told me he would find me the one I wanted and he did. A few days later he made a trade with another dealership and got me the car I wanted. When it came to financing I was surprised that your financing dept was able to better the rate I was getting from my credit union but Anna Caruso made it happen. I came into the deal not knowing exactly how the process worked and wasn't prepared with a cashiers check ready for the down so I thought she great in letting us put the down on our credit cards. I appreciate her efforts in helping us get around this(rather than having me go back to my bank and having to come back another day to get the car. She was very friendly had us out of there pretty quickly.

THarp

Feb 16, 2011

El Cajon Toyota made my truck buying experience so easy and stress free. Ernesto Ruiz and Gustay Proka were very friendly and helpful. I used the Costco Auto Program, Ernesto Ruiz new about the program showed all the paper work that was needed and when I purchased the extra service and maintenance contract Gustay Proka explained what services I would get. that is why I rated Toyota Of El Cajon so high!

adri12

Feb 14, 2011

Friendly customer service. Made everything quick and easy. I am very happy with my car. I would recommend this dealership to friends and family. Great atmosphere. Alex was easy to deal with during the car process. I plan to come back to get my car serviced when needed. Overall, good experience!

earamil

Feb 14, 2011

Thank you to Robert Penny,Carlos Murua and Ying Pan for assisting us on buying a car,to help us to fit on our budget. I appreciated all you help. May God Bless you ALL and Continue helping others with the same situation like us, I know many people also are love to buy a car, but worried if they can afford. And I will definitely recommned this dealer to a friend. Thank you All,Evelyn R

jbenjami

Feb 12, 2011

I was very pleased with the service that I received at Toyota of El Cajon; they have very professional and friendly staff. Marwan Fakhoury and Paul Petrocco were friendly and helpful. They helped me find the car that suited my needs, and they explained about the services that Toyota of El Cajon provide to their customers. My purchase from Toyota of El Cajon was so easy and I know where to go if I need help in future. Also financial department with Anna Caruso was fast and excellent. I will surely recommend this dealership to family and friends.Thank you Juliet

Rjenk49957

Feb 10, 2011

I give a rating of "5" to this dealership because EVERYONE was friendly, knew what they were talking about, and didn't waste time trying to sell me something I didn't want. They were able to get me the product I wanted at a great price without the "high-pressure" nonsense that other dealers often employ. I'd also like to add Sales Consultant Nestor and Sales Manager Robert to the list of people who worked with me during this transaction.

Emarquez

Feb 8, 2011

Toyota of El Cajon provided excellent customer service. Within their employees they have great communicate skills. They understand and explain the customer needs. The employee I dealt with was named Fernando Aguinga. Fernando was very understanding, friendly, and was very helping in finding my car. He was also very patient in understand my needs. I explain the type of vehicle I was looking for and Fernando gave me plenty of options to chose from he was very knowledgeable and knew exactly what I was looking for. It was definitely a pleasure working with Fernando Aguniga. My overall experience at Toyota of El Cajon was great. I will definitely recommend it to my family and friends.

linda shue

Feb 7, 2011

I was so pleased with the service I recieved at Toyota of El Cajon. Colette, Vincent, and Robert Petty treated me like thier family. They explain everything that was going on so I would feel like I was a part of the decision making. They listen to me and made me feel important. Just as important as someone with alot of money. I am looking forward to when I can buy another car from them. They are a great bunch of people. The whole process went so smoothley. It's the only dealership that called me back in the next day after I brought the car and told me I was getting a lower interest rate. That made my payment smaller and they gave me a 36 month warrenty along with that. Colette explain everthing about the conract and what I was signing. She let me know things I did not know about. I would refer any of my family there and my friends.

JulieConte

Feb 5, 2011

Fernando was very courteous, friendly, and helpful in helping me find the right vehicle that I need. He treated me with respect and made sure all my questions were answered to my satisfaction. Colette was also very helpful and knowledgeable. She explained all my options to me where I can understand them very well. She helped me decide what is best for me. My experience in this dealership was enjoyable and I am very happy with the service that I received. I will surely recommend this dealership to my family and friends.

Emmatri

Feb 3, 2011

The financing took too long... it was about 4 hours long. We said what we wanted which was no downpayment and no payment higher than our current payment and each time they came by to show an option they wanted a downpayment and the payment was higher... they try this a few times before they came back with an option that worked for us. The time it took for them to listen to us was too long.

brbenthere

Feb 3, 2011

The sales staff were informative and helpful. They were able to provide us with all the details we asked for and they worked with us to find the best vehicle for the price we wanted to pay. The facilities are clean and comfortable, and they even have an indoor play ground for young children. We were very pleased with our experience here and we plan on returning when we are in need of another vehicle.

guillermocruz

Jan 31, 2011

I wasn't sure about buy or lease a car, but it was a very good experience to find peple like Alek Butov, he really meke sure that I understand the diference, and help me to make the best decition for my family needs, I recoemnd this dealer because the people who vistit this place to buy lease or to get information about a car they will get the most acurate information posible , also the fianacial departemnt with Ying Pan is fast and excelent, it has everything that a buyer needs..Thanks

ayazakel

Jan 31, 2011

The dealer of El Cajon look very professional and very clean; there is a place for the kids to play while we are looking for the cars. I told the sales man what I want and he got it with the color I want the engine I requested. No hassle and no pressure to buy or changing what I have in mind.

mosantos

Jan 30, 2011

Went in to buy a Prius. Came out with a beautiful Car. Omed, Ying, and Robert were a pleasure to work with. They took me through the whole process and made sure I was comfortable the whole time. They took care of everything and made it easy. The dealership itself is a nice building. Large HD tvs in the waiting room and a nice spread of snacks and hot coffee. First class all the way.Happy customer!

esteveson

Jan 28, 2011

Khar was professional, friendly, and helpful. Khar was very energetic and willing to answer all of our questions. The dealership was family-friendly. I would recommend the Toyota of El Cajon car dealership to my friends and family. Khar was a big reason why we had a good experience.

lambo01

Jan 28, 2011

Omed was very helpful, knowledgeable and courteous. He did not pressure us and answered all of our questions. I would highly recommend him to any of our friends or family that might be looking for a car. I hope that our service visits will be as painless as the purchase of the car.

kandis80

Jan 26, 2011

Toyota of El Cajon has a wonderful sales staff. They took good care of us through the whole car buying process. They are knowledgeable about their product and financing options. We were very impressed with their friendly service and care. Toyota of El Cajon's sales staff worked hard to get us the best deal possible for our family, thanks!

caitlinweil

Jan 26, 2011

Easy! Thanks for the stress-free and friendly experience. Walked in, drove a few cars, settled on one and purchased it all in about two hours. Warm, well-trained employees (eye contact, amiable conversation, fun and appropriate). Also, a beautiful LEED showroom!

WAjou

Jan 22, 2011

Both employees were very helpful in finding our family the right car for us. They were very patient and understanding, and have found us a wonderful car, the Sequoia, which we absolutely love. The pricing was very fair and the overall attitude of the employees was great! We will definitely return to both these salesmen because they made our experience simple, fast, and easy. They were fantastic! We appreciate the Toyota of El Cajon and will recommend the dealership most definitely to all our family and friends.Thanks!

boffo13

Jan 21, 2011

Omed is the best We have bought 2 new Toyota's in last 3 weeks Omed treated us like family I will refer anyone looking for a new car to OMED ... he took care of our every need or concern also ROBERT the manager was Awesome as well as Daniela Taylor Assistant Service Manager she really make you feel like your her only Client she really care about making you happy

sirwin

Jan 20, 2011

Simo went out of his way to make sure I was taken care of. His team of mechanics did an excellent job of fixing what was needed and not fixing what was not needed. I will definitely return.

M.Mayes

Jan 19, 2011

I went to Toyota of El Cajon because of a pre-approved offer in the mail. I was expecting the usual long and annoying process of going back and forth for hours, and in the end leaving with a feeling of having been talked into something I didn't want in the long run.Happily, this was not the case. I was taken through the process with help from a very courteous and helpful salesman named Paul and then once I was in financing I was again helped by another very nice man named Gustav.Overall, I had a good experience and am happy with my new vehicle.I would recommend Toyota of El Cajon to anyone wanting to buy a new vehicle.

leonel

Jan 14, 2011

I spoke to Hiwa on the phone asked for a price on a 2011 toyota tacoma,loved the price and the outstanding customer service. so i drove from palm springs to san diego, there i met Hiwa in person and we made a deal. Now im a proud owner of a 2011 toyota tacoma and i love it. couldnt be happier with Hiwa and Anna great customer service skills.

kellysan225

Jan 14, 2011

I had been visited some dealers in San Diego , the saleperson in Toyota El Cajon are nice , the salesman that i had work with his name is Omed Khosshnaw , very patient and detail , he is excellent. i wlli refer my friend and i will come back Toyota van that i need for my family.

cswhittier

Jan 13, 2011

We had unpleasant experiences earlier in the day at other dealerships, so we weren't hoping for much when we arrived at Toyota of El Cajon at around 8pm. Then Simeon walked up to us and turned our entire day around. He was actually supposed to be heading home, but he stayed late to help us. He was extremely knowledgeable, actually listened to what we wanted, and found us the perfect vehicle (Highlander)! We felt like instant friends and loved our experience of finding a car.

claudiarowsell

Jan 11, 2011

The situation was turned from what could have been a negative experience to positive one. We appreciate Omed's efforts in working to making this a pleasant experience. Overall we would recommend any friends and family if they are looking for a new vehicle to go to Toyota of El cajon.

chandathip

Jan 7, 2011

As a first time buyer i was very nervous. i never walked into a car dealership before and i was septic that i can even be approve in buying a car. i didn't know so much credit check and paperwork needed to be done. i thought i couldn't even buy a car because as a first time buyer i had descent credit. omed, sat down with me the whole time and explain the situation. he said to be calm and there's nothing to be nervous about. i already been waiting for a hour, i test drive the car and i'll love it. i was just afraid my credit wasn't great enough for the car. he said if i was already been waiting for a hour then things are looking good. he bought be a beverage and kept me accompany the entire time. he explained the process of situation and help me with every questions i had. he gave me his contact number and told me to call him for any questions regarding anything. the greatest customer experience i had anywhere in my life. he explained every detail about my car and make sure he answer and i fully understand any question i had. i would recommend anyone who's thinking about purchasing a car to consider toyota of el cajon as their first choice.

bstruebing

Jan 4, 2011

"Omed has been the best Car Sales man i have dealt with in the last 10 years. He was extremely helpful and did everything he could to get us the deal we came in expecting to get on the car. I am now a Toyota owner for life and will recommend him to all of my friends that need a new car."

9898fishin

Jan 3, 2011

The facility was very nice, sales people were friendly, & financing team was quick & painless.Toyota of El Cajon had lots of trucks to choose from with all the different options & colors. We liked their Tacomas so much, we ended purchasing 2 of them.Thanks Khar!

patrickharnett

Jan 3, 2011

Firstly it had all the vehicles to hand that we wanted. I started with an internet search and had a call back almost immediately. We had young children with us and the facilities were exceptional to keep the kids entertained (spectacular boat TVs movies etc.). All the staff particularly Michael were very friendly and helpful and did not put us under pressure. We felt we were dealt with fairly on aour trade in which clinched the deal. We drove the car and again no rush no pressure.

erica619

Jan 2, 2011

The staff there was very friendly and answered all of our questions. Collete especially took her time and explained everything in detail and I believe she truly tried to get us the best rate! Who ever said good customer service is dead, has not been to Toyota of El Cajon! We love our new car and very excited, thank you Toyota of El Cajon.

jmchargue

Jan 1, 2011

MJ was excellent, very receptive and knowledgeable. Colette was extremelly knowledgeable and answered all of my finance questions. Habib did a very good job with obtaining financing at a rate I could afford. The entie experience was very pleasant. It would be nice to find a way to speed up the process so that customers don't have wait.

ayongon

Dec 29, 2010

I was amazed with all the improvements at Toyota of El Cajon. I am a return customer and really noticed a big change in the way they treat customers. Khar and Colette were professional and very informative. Never felt this much ease in buying a car in my life. I am completely satisfied and will recommend friends and family to the Dealership.

tanyahef

Dec 29, 2010

Omed was very informative about the cars we looked at and had great customer service. He was not pushy and worked with us to get the car we wanted at a reasonable price. We were very happy with our experience at Toyota and I love my new 2011 Toyota Camry.

smboysen

Dec 27, 2010

This was the best car buying experience we could have hoped for. We had done our homework and knew what we wanted, and Khar made the entire process perfect. We left and went next door to Honda because we wanted to do a first hand comparison. Without being negative about them, the experience there made the experience at Toyota of El Cajon all the better. So, we went back and Khar helped us get a great deal. He helped us consider all options of buying a used (certified) car or leasing a new car. There was no pressure at all and Khar sincerely cared about fitting our needs and budget. The buying experience could not have been better. The paperwork process was completely painless and Colette made sure we understood everything, was exact in explaining everything we were signing. We were very comfortable with the entire process. Khar and Colette took the anxiety and stress out of the car buying process. We couldn't be happier. We already plan to take our car back to Toyota of El Cajon for its maintenance and look forward to receiving the same type of great customer service from the service department.

bmxtm

Dec 27, 2010

Khar, Colette, and Dennis were all great - friendly, helpful, no pressure. Super smooth dealings, couldnt ask for more. This is the second vehicle Ive purchased here. Helped me get a better loan than I was approved for and thorughly explained everything I needed to know. I highly recommend them!

olguin741

Dec 27, 2010

no hassle, saleserson was excellenrt and no pressure to buy. seemed honest and straight forward with the negogation of the price. very good customer service, felt like were were valued as customers. The whole expeirience was very pleasent and worry free, would recommend this dealsrship and salesperson to everyone.

dpearson55555

Dec 26, 2010

Lou was very responsive and seemed to honestly care about my happiness. This was a great buying experience. I drove 95 miles to get the car but it was worth it. The car was clean and prepped and ready for me to go when I arrived at the dealership.

Wannasurf

Dec 24, 2010

This was the best car buying experience in my life. Super friendly staff, clean/impressive showroom and lounge and lots of cars to choose from. Dan and Darrin were extremely helpful and Colette was a joy to be around too. This was the perfect car at the right price and the staff at El Cajon Toyota made it happen for me. Thanks El Cajon Toyota, Matt Johnson

caljfiver

Dec 23, 2010

The employees were very friendly and helpful. I was there to purchase a car for my mom and they made her feel comfortable and special. When we took delivery of the car, despite being busy, Omed took the time to go over all of the features with my mom and answer all questions that she had. He also introduced us to a service representative that she could contact directly with any issues. The purchase process took a little longer than I would have liked, but I think that is largely attributable to how busy the dealership was. Nevertheless, while waiting, we were offered beverages and snacks, and had access to comfortable seating, internet and television. If anything, I would simply reccommend making an appointment if possible. Overall a positive experience.

randy.williamson58

Dec 21, 2010

Omed is extremely concerned that his customers are completely and totally happy with the level of service that he provides. He is personable, down to earth, loyal to his dealership and to the Toyota brand. I would highly recommend him to anyone shopping for a new car. Over the years I have purchased over 30 new vehicles. By far, the overall experience not only with Omed, but with Toyota of El Cajon was the best.

worf

Dec 20, 2010

" Omed ranks amoung the top of the car salesman I've dealt with over the years. We came in to get a certain advertized deal and worked hard until we got it. He acted like a real friend. I would recommend him to anybody looking for a good deal and somebody who will work hard for you."

leyden09

Dec 20, 2010

I had a great experience at Toyota of El Cajon,thanks to Fernando. He was very helpful and he clarify every doubt i had. He spent a lot of time with me and was nice in negotiating the price of the toyota corolla. I'm happy with my purchase and i would come here again!

bertaelisa

Dec 20, 2010

It was the most amazing car buying experience for both me and my parents. I cannot express how grateful I am for all of their kindness and great customer service. I will recommend Toyota Of El Cajon to everyone I know and will continue to come back for all my car purchasing needs.

dougbrems

Dec 19, 2010

Toyota of El Cajon gave me a good deal on a 2010 Prius. Salesperson was friendly, competent, and great to work with. This dealership seemed better than the other ones that I visited in San Diego. It was worth the 30 minute drive from North County to get a better deal.

hsbcamps

Dec 16, 2010

I live in San Diego so I looked on google to see what dealerships were out there for new Toyotas. A friend of mine had told me about Toyota of El Cajon so I decided to give it a shot. These guys are crooks and tried to screw me. They basically tried to steal my car in the trade and offered no incentives to buy. When I told them I was taking my business elsewhere and the how off their numbers were, the sales manager told me that my deal elsewhere made no sense and would never pencil. I guess someone was wrong because my new truck is awesome. If you decide to go here be ready for a lot of games and know your numbers cause they'll try to take advantage of you.

thehurricane571

Dec 15, 2010

I went to the dealership looking for something that got better gas mileage than my Dodge Ram. Being a truck owner my whole life, I was a little skeptical that I would be happy in a car. Khan was very helpful. We test drove the Rav 4, the 4-runner and the Camry. After going over every option available I bought the Camry and I have to say that I LOVE this car. Eventually this will be the car I give to my oldest son and Khan helped weigh out the pros and the cons of what vehicle would be best for my current and future needs. He worked with me getting the financing accomplished and made sure we had everything we needed before we left. He called the next day to make sure I was happy with my decision. I have never driven a Toyota before, nor have I ever been to Toyota of El Cajon, but I plan on coming back when I give this car to my son in 4 years and I'm ready to buy my next car. Thank you to Khar and everyone at Toyota of El Cajon.

catherinemsmith

Dec 13, 2010

I was given Lou Krone's name through the AAA buying service. I met with Lou and test drove a Toyota Prius. He gave me as much time as I needed to try the car out on surface streets and on the freeway. We discussed price, he gave me some discounts and I agreed to the final price. I did not feel pressured, and appreciated that very much. Both Lou and Colette were friendly and patient and we obviously experts at what they were doing. Thanks to Toyota and to Lou and Colette for a good experience. I am very happy with my new Prius.

dagomenace

Dec 13, 2010

This dealership was excellent. I would not want to go anywhere else. I was at a dozen different dealerships in the last few weeks. Toyota of el cajon was by far the best. I will definately use this dealership again. I love the fact they are so green friendly.

BodyMind

Dec 12, 2010

Dropped by to purchase a used Toyota Corolla - Aleks found one on the computer - 2005 Blue with everything I wanted. The price was right and the entire process only took me about 2 hours. Everyone was very friendly and easy to work with. Turned out being a very pleasant experience.Michael McCright

mdtantay

Dec 12, 2010

The salesman Mr. fernando A. is very professional and courteous in handling and explaining the whole sale process. His very good and well-mannered.His highly recommended to all.Our whole experience is so wonderful. The showroom is huge, clean and eye opener.We definetely come back or referred Mr. Fernando A. to all our friends.

lnaibert

Dec 12, 2010

Dealing with Lou Krone was like being with family; we were extremely satisfied with his service and demeanor.We found out about your agency via the Auto Club of So. California, and the fact that I purchased a truck there in 1986....which I still own!!!We had no service work done at this time...new car purchase, but are booked for a return in May.Lynn and Penny Naibert

castror7

Dec 12, 2010

Excellent sales person (Omed), excellent finance person (Anna). Thanks. I will tell all of my friends about Toyota of El Cajon. I like the new dealership. I am looking forward to have my truck serviced at the new service department an wait at the lounge using the available free wifi.

Kellyann101

Dec 11, 2010

I had an incredible experience at Toyota of El Cajon! The building is brand new and very nice. Everyone at this location is very professional and friendly, which makes car buying much more enjoyable. They even served a wide selection of snacks, beverages, and offered me lunch. The owners and managers were out mingling with customers and acting as if it were a family BBQ. After having this type of experience, I will never use a hole-in-the-wall dealership just because they have a better price. Toyota of El Cajon will stand behind their cars, while the others won't. The prices were right in line with Keley Blue Book, and they were up front and honest about everything. I had the please of working with Omed and he was one of the friendliest people I've even met! Overall experience was excellent!

smclure

Dec 11, 2010

Fabulous experience! I was in and out of there (with the car of my dreams) in less than 2 hours. Lou and Shawn made the process so great and actually (gasp!) enjoyable. I HIGHLY recommend Toyota of El Cajon to anyone purchasing a car. As a side note, my two young daughters were entertained by the giant pirate ship at the dealership - a nice feature!

6DOY877

Dec 9, 2010

Lou has always gone above and beyond in making us comfortable with questions we have regarding service, cost,and care. He's a true gentleman to work with!! We've been very happy with our purchase and are considering trading in my 2008 Prius for a newer model.

cbpx2

Dec 7, 2010

I would highly recommend Toyota of El Cajon to anyone looking to purchase a vehicle. I worked with Omed who was very professional and personable and was able to answer all of my questions. Along with the sales personnel their service department is top notch.

EAMES17

Dec 7, 2010

Leased a new Prius from Toyota of El Cajon. The dealership is absolutely beautiful, the staff was friendly and the Hiwa (my salesman) was informative and a really nice guy. Overall, a really positive experience. I will say that they were quite busy and we did wait around for some 4 hours, so if you're interested in working with them, make sure to make an appointment. Mike

RebeccaWilliams

Dec 6, 2010

After spending an entire Saturday driving around to different dealerships in Mission Valley and Kearny Mesa, we were exhausted on Sunday but still in need of a good used car. We were looking at Kia Souls and Scion XBs. Found a gently used 2010 XB on the Toyota lot via AutoTrader.com. Was approached by Paul to show us the vehicle and take it for a test drive. He was an easy going and professional guy which made the whole experience much more pleasant. (The stress of buying a car on my weekend off isn't the first thing I like to sign up for!) His floor manager was respectful and fair in dealing with our negotiations. Colette wrapped it up as quick as possible when it came to the paperwork. I left feeling like I would certainly like to deal with Paul again for the next vehicle. No pressure and a good guy.

Jerry Mount

Dec 6, 2010

A great experience. I drove a long way to his dealership to find the exact Toyota model, trim, & color I wanted. Aleks was very helpful in arranging to hold the car for me and to accomodate my arrival time. Dennis was very personable and reasonable in coming to purchaswe price agreement quickly. The dealership was very busy (a Saturday) with MANY customers present. Aleks, Dennis, & Anna all worked very quickly under difficult conditions and made the overall experience a pleasure. I don't regret driving 100+ miles to buy a car from Toyota of El Cajon.

ypgb619

Dec 3, 2010

they were very helpful in answering any questions i had. worked very hard to get me financed to what i can afford. very friendly and excellent customer service.made sure i was completely happy with my car the next day which made me feel like a valued customer

persky

Dec 1, 2010

My sales person was Aleks. Aleks was very friendly and made sure that we understood all of the car's options. When I came in the second time, Aleks made sure that I got the car I wanted, even though there were very few at the sale price. I signed the sales contract with Shaun, who was also very friendly. Shaun was very quick with the paperwork process, but at the same time made sure we understood everything.

rgivenrod

Dec 1, 2010

The entire staff was helpful, informative, and very efficient. Thank you for your service. Omed was very helpful and professional throughout the entire buying experience at El Cajon Toyota. Not only did I receive the price I was looking for I also was helped with my insurance and lowered that bill by 40.00 a month.

bshanks

Dec 1, 2010

We had a good experience buying a new car from Toyota of El Cajon. We had corresponded by email with Ross Miran and gotten a quote from him. We went to the dealership without calling ahead, and so Ross turned out not to be there when we arrived, which was late at night, but Paul Petrocco took good care of us. We went for a test drive and then talked with Paul and Marwan about the price; both of them were enjoyable to talk to and to work with. At the end, Shaun Atkinson helped us with the paperwork; he was efficient and helpful.

bmcelwee

Nov 30, 2010

I called the dealership over the phone and discussed what I was looking for, I later visited the dealership and met with Fernando Aguiniga. I ended up purchasing a used Toyota Tacoma after reviewing their inventory. The price was a little more then what I was expecting but I feel that I recieved a quality product. The service was friendly, fast, and I felt I was treated well.

EHope

Nov 30, 2010

Recently I noticed the "check engine light" come on, I came to the dealership and theyimmediately took my car in and repaired it. They also carefully explained what hadhappened and that in itself is really great especially for me, a woman.I live at Mission Bay in San Diego which is more than 18 miles from El Cajon.My Toyota was purchased new from this dealership in 2004 and I have been coming back for service ever since, because of their excellent service.Simo in the Serice Department has helped me to understand what needs to be done with all my service needs. I could go to a closer dealership but I choose to go to the one dealership that I trust to be honest and fair and that is Toyta of El Cajon.

Fredscar

Nov 29, 2010

First of all, I think everyone dreads the pressure of visiting the car dealership. To the contrary upon my arrival I was greeted by a gentleman named Marwan. His sincerity and non aggressive approach put me at ease immediately so that I could concentrate on why I was there; to buy a new car. His knowledge, expertise and personable demeanor made my decision very easy and quick. I have never been so happy! Next, I was assisted by Aleks with the paperwork which we breezed through. I was later escorted to an office where the kind hearted Colette really eased the final blow "The payment." She really was truly an amazing human being! I have never been so happy with my customer service. This is the fifth Toyota my family and I have purchased and hands down the best customer service. I will definitely recommend all family and friends to your dealership. I have managed restaurants for over ten years and know the value of costumer service especially in this economy. Congratulations to a great team!Sincerely,Fred

faith4generations

Nov 29, 2010

Hi we recieved an awesome experience at Toyota of El cajon.We will never go anywhere else.If you want to feel relaxed,laugh,enjoy some good hot chocolate with comfortable seats and football on the big screens while purchasing a new vehicle or two,three, or four then Toyota of El Cajon is it. Seriously though, you feel like family from the minute you pull on the lot unlike carl burger dodge or mossy nissan of el cajon where your there next rat waiting for another bite of cheese! From the salesmen to the finance dept. to the guaranteed best GENERAL MANAGER in the INDUSTRY...it's smooth sailing every moment throughout your purchase. Reccomend "SAY NO TO ANY DEALERSHIP BUT TOYOTA OF EL CAJON"! Great sales team and no pressure. They give you facts such as "the best resale value NO MATTER WHAT". We know from selling many of our toyotas. Also, the new GM Denniss is incredibly exceptional and willing to go the extra mile doing whatever it takes to have more than satisfied customers!!! Hewa and Omed (salesmen) are the absolute funniest and most professional in the industry! They do what it takes to get what there CUSTOMERS WANT!!!. Thanks Tof El Cajon for yet another awesome experience. See you in a couple years. Regards,Bill and Adriane Brockman

cccccc6

Nov 29, 2010

i recommend toyota of el cajon.i was so happy with my purchase.make sure you ask for Omed to assist you with any needs.hes a great sales man.he helped me find exactly what i wanted.he wasnt pushy like most sales people.Also he was very knowledgable, and made it easy. And now im driven my dream truck.couldnt of had a better expierence.

l8rios

Nov 28, 2010

Toyota El cajonMy wife and I had been planning to buy a new car. We were not sure what car that would be. We only knew we wanted a car that was from a trustful manufacturer and, definitely, Toyota was among the two or three we wanted. Once we were there, Ernesto was so friendly and helpful that we felt confident about what he was saying to us. He sounded so honest that he made us feel confident about the car we were about to buy. He showed several options to us so we could be sure that the choice we were making was the right one. We were looking for a family car and we got this 2009 white Toyota Corolla LE that that would run so easy and smooth that made me feel comfortable while driving. I also liked that the view does not get blocked when changing lanes for I feel sure and confident when I drive it. Ernesto also showed us the big list of interesting characteristics the car features, all with the purpose to make us feel comfortable. Ernesto even called me three times in the following days to make sure everything was right with our new acquisition. I had already driven to LA and I had not been able to use the Cruise Control for I told Ernesto when HE CALLED ME. He invited me to visit him at Toyota El Cajon and he came outside to show me how to use it. It was really easy. Actually, a few days later, I received a call from Ana, who told us they had found a better interest rate for us and we ended having a better deal than the original. I am very pleased with my new car. Ernesto, Thanks a lot.

newwilson

Nov 27, 2010

The people that worked there were friendly and helpful from start to finish. I have been to other dealers in the past and had to really find someone that was interested in helping me. At Toyota of El Cajon there were car dealers outside waiting to help even before my family was completely out of the car. We had an appointment with Aleks and he was ready to help us as soon as we got there. Colette was our finace person and went over everything and answered all of our questions. She gave us great information that we were not aware of. I felt very comfortable trading in my old car for a new one.

amandagerth

Nov 23, 2010

I am so happy with my new 2010 Toyota Corolla. If it was not for Ross Miran's help I would not have a new car right now! I am happy that I went with Toyota instead of any other dealership. Not only was the customer service excellent, but the overall first time buyer experience for me was unforgetable! I know that this Toyota will be a long lasting and dependable car.

toririce

Nov 23, 2010

I went to several dealers looking for a reasonable trade offer on my Lexus, with the hopes of purchasing a new Scion or Rav4. Paul at Toyota of EC offered a no pressure, pleasant buying experience. He was attentive, patient, and I never felt hurried to make a decision. I would definitely recommend this dealer and Paul, in particular. Another dealer did offer me a few hundred more in trade for my Lexus, but I chose to go with Toyota of EC because of Paul and how well we were treated at Toyota of EC.

dabesteverha

Nov 22, 2010

Bought a used car from toyota of el cajon. I've been looking for cars for a while and they had the best price. I could find a lower one anywwhere.They worked with my price range and were very helpful overall. I'm very happy with my visit/purchase. The salesman kharr was extremely kind!

krado

Nov 20, 2010

Everyone was very professional and friendly. I am very happy with my purchase. I will recommend Toyota of El Cajon to all my friends. I will buy my next car from Toyota of El Cajon. Everyone seem to work well together. Thank you for a great experience!

sentitoyota

Nov 19, 2010

It was really a pleasure to come to Toyota of El Cajon,there was no pressure what so ever,they were willing to work it out between our budget and the car that we were looking for NOT just any cars. Thanks to Aleks and Habib now we have a car that we love! :)

LuisRamirez76083

Nov 16, 2010

My parents and I had a situation and El Cajon Toyota gave us all the options possible. We than chose one of the options and went with it and it all worked out just as we wanted. We got the monthly payment we wanted and our situation worked out great! Thanks guys!!

latherton

Nov 16, 2010

This whole dealership has gone green including their new building which is laid out beautifully for the customer. It should stand as a model for others. The employees also reflect an attitude that the customer is king. And none did this better than Luis Marquez with whom my wife and I delt both by internet and in person. He was relaxed, helpful, efficient and gave us an experience totally unexpected. I cannot say enough about this person or this dealership. I have purchased cars since 1954 and this experience was actually fun. I will be recommending it enthusiastically to any of my friends who may be interested in buying a car in the future.Lawrence L. Atherton, Ph.D.retired college professor

lilacroy

Nov 15, 2010

This was my 5th Toyota purchased from Toyota of El Cajon. Aleks and Collete were very nice and very professional to work with, as always. The dealership facilities are state of the art and they make you feel like family. I will recommend Toyota of El Cajon and Aleks to all my friends and familySincerely,Rojelio Ortiz

Dyone

Nov 13, 2010

They were very friendly, very professional, and assisted me throughout the entire time, from the decision making process to the purchase itslef. It was THE greatest experience since I started shopping for cars. Thank you Toyota of El Cajon.I would recommend thid dealership to anyone.

seryl_sun

Nov 12, 2010

I have already bought two cars here. I have also brought two more friends to buy two more cars. For all these cars Alex was the salesman. He is friendly and will help you as much he can to find the car you want. Just know how much you can pay per month. Manager Habib will help you get that price. He will play with interest rate or reduce the price and you will get the deal you want. And ask for Shaun to deal with your finance. He will never try to hook you up with unnecessary stuffs you don't need.

abcamry

Nov 9, 2010

I have purchased MANY vehicles and have dealt with many dealerships, By far Toyota of El Cajon has been the best of them all (I put them up there with mercedes benz). The salesmen are friendly and NEVER pressure you into a purchase. With this purchase my salesmans name was Simeon, I was able to browse any and all vehicles I wantedand the salesman never made me feel as if I was wasting his time. The lobby is clean and inviting, refreshments are avaliable and they have the most amazing play area for kids .. its an actual pirate ship that the kids can climb all over. The finance department was just as nice to deal with, and I loved thier "open door" I could actually see them. Not like some dealers who hide behind a door whre the salesman discuss the deal in secret. I was openly involved in the finance process. The manager was happy to give me a quote on any vehicle I wished without hesitation or the look of annoyance. After my finance was complete I was met by Colette to finalize and sign all necessary documents. She laid everything out and explained in detail, I knew and understood exactly was I was signing. She was very professional and at the same time personable.I will forever recomend TOYOTA OF EL CAJON to all my family, friends, co-workers and anyone elese who will listen Thank You Simeon, Colette and the Finance Team Mrs and Mr Bercu

masonsmom4

Nov 8, 2010

We had a great expierence at Toyota of El Cajon. They were extremely fair on the price of the vehicle and were very courteous of our time. All of the employees were so nice and it was honestly a pleasant car buying expierence. We were there at the end of the evening and they still took the time to review the paperwork in depth, show us where the service department was and go over all of the features of the vehicle. Our salesman, Frank the G man, was great to work with! Even though it was after hours he still took the time to demonstrate all of the features of the car and make sure we knew how everything worked. We never once felt like they were trying to rush us out of there. Colette, in financing, was wonderful. She was very friendly and made the paperwork process run very smoothly. I look forward to working with the service department to maintain our Sienna for many years to come! I would highly reccommend buying a car from Toyota of El Cajon.

pattyg1455

Nov 8, 2010

Luis is a very friendly knowledgeable sales agent. He answered all our questions, was very patience and easy to work with. Shawn, I wish I could remember his last name, he made closing the sales fun and easy. We were in his office laughing and celebrating. Dennis (I think he was the main boss) introduced himself to us, treated us to some snacks, and thanked us for our business (something many managers don't take the time to do). The overall experience was very pleasent with a very friendly and fun atmosphere. We hope in the future to continue doing business with Toyota of El Cajon.

cncollins

Nov 7, 2010

The dealer was responsive to my questions and needs. There was no pressure to hurry me toward making my decision and I was comfortable with everyone I came into contact with. I have used the service department for the past five years for previous Toyota vehicles and have enjoyed the service I receive.

ammarabdulameer

Nov 7, 2010

Omed and his boss helped us very much they were very friendly. it was my first time at this delarship and it will not be my last. I recommand Omed for new comers. He helped me understand everything and he answerd all my questions. I came to ask a question and when I left, I left in a bran new car.

chakim

Nov 6, 2010

Michael Farhat was very professional and courteous. I will recommend him to all of my friends and family. I will definitely buy another car from Mr. Farhat. He made the purchasing process extremely mindless and stress less. We were not planning to purchase a car that day, but since Mr. Farhat and the managers at El Cajon were easy to work with, we purchased and we are very happy.

tacoma2011

Nov 5, 2010

Everyone knew what they were doing and helped us get a great price. They went through any question we had and had a lot of patience with us through bargaining. E.V.E.R.Y.T.H.I.N.G. was explained to us and they made sure that we understood. Great people to work with!

mariejm

Nov 3, 2010

Alex and Habib really worked with us to get us the car we wanted at the price we could afford. They ran several different options for buying and never got tired or frustrated with our questions, Finance worked to make sure we understood all the terms of the agreement and answered all questions & ran several options for us as well. The facility is beautiful- well thought out and the technician area is spotless!

reelkre8tv

Nov 3, 2010

Simeon was by far the most helpful salesman in finding the right vehicle. He absolutely bent over backwards to make sure we were "Happy" with the truck we bought. He did not stop until I was happy. Other dealers gave me their best, but Simeon still out produced them in results above and beyond my expectations. Even after the sale was completed I continued to be impressed with Simeon's 'service'. He took to heart what our wants and needs were. He spent extra time with us at all different hours. I was extremely picky and he didn't bat an eye, he stuck with us through it all to the end. Thank you for everything Simeon!

briankajy

Nov 2, 2010

aleks my sales man was really great he found me the perfect car for my price range. the finance lady Colette explained everything im getting and signing for in perfect detail. then the sales manager habib was also a good guy and made my experience there very good.

corolla2010:)

Oct 29, 2010

Our slm Omed was awesome. I do not care for pushy salesman and Omed seemed to be honest and tried hard to get me the car wanted without scaring me the pushy ways most salesman have. (lol) I didn't qualify for the car I first drove off with and with Omed's help I was able to get a different one with a very good deal.

sasharicketson

Oct 28, 2010

My wife was hesitant to go in and try to look for a new car again at this dealership because of how we were treated the last time we were in there (about 3-4weeks ago we delt with people other than Lou during that visit.)BUT we were HAPPY with how Lou treated us, he took his time to brake EVERYTHING down for us and EXPLAIN to us what everything was gonna be before any paperwork was processed or credit ran. We also love that you guys work so close with Costco that helped save us around $200 a month. We WILL see you in 3yrs when our lease is up if we still live in this state/area.This is our 3rd car we have bought from Toyota of El cajon and our favorite one yet.Thank you Lou & Linda for helping us lower our monthly payments.P.S. We love our new corolla & so do all our friends!The Ricketson Family

gealex

Oct 28, 2010

Toyota of El Cajon is the Toyota Feeling and it is a green dealership. The entire experience will exceed your expectations. Our family purchased a 2010 Camry from Fleet Sales Associate, Hiwa Khoshnaw (A gentleman who offers outstanding service). We purchased a Matrix in 2003 by recommendation through Auto Club of Southern California, another positive experience. The Service Department is the best and I have followed my service advisor, Lance Jones, since 1990 (A life saver and I am still happily married). He made the recall experience so easy and we have never experienced a problem with the accelerator, fuel system or engine. El Cajon is impressive and relaxing. Great teamwork, very helpful, and family friendly!

zeppelin_lives

Oct 25, 2010

Toyota of El Cajon is an excellent dealership. Customer service was pristine. Aleks, who worked with us, was straight forward on getting us a good deal. Marwan helped us sorting out the numbers and Linda followed with getting the paper work done. We were impressed on how friendly Toyota of El Cajon's staff was. The atmosphere did not feel like a typical car dealership which made us more relaxed and easier to communicate.

modmoradi

Oct 22, 2010

I never expect a great deal when I go to a car dealership. Never! However special they make you feel, it's all part of the sales pitch. From high end dealers, to lowly used car lots, it's all the same racket. Of course I had to deal with it here. Anywhere you go, you'll have to deal with shady people, which I did. BUT, of all the people there, my salesman named Omed was the only one I really trusted. A genuinely good person who was very helpful and honest. I wish everyone I dealt with there was like Omed! Also, after my initial deal fell through with the bank, a financial manager named Collette was the one setting up the second... She did everything to get me a better deal that the previous manager never did. She seemed to want to help me get a better deal, when the others insisted a better deal wasn't possible. So, if you go here, insist on dealing ONLY with Omed in sales, and Collette with financing... You'll walk out a happy customer. Cheers!

japadi

Oct 19, 2010

I have been going through a hard situation with personal matters and on top of my head aches I knew I had to get rid of my car and into another. My first car that i had was a nissan altima '03 and I had maximized my miles and made good use of the car. Not wantting to get into another payment plan I was releaved of the work that Carlos and his manager did in order to take the head ache (my car) off my hand and truly blessed me with a wounderful car that is great on gas, so much fun to drive and with a great payment plan that I know I could afford. I am very pleased with the service at Toyota and just to note if it wasn't for the marquee I would have never stopped. Thank you sooo much it has brought happiness back into my life.

rkinz7

Oct 18, 2010

Very Friendly, very informative, knew the product and used a lot of examples and personal esperiences to help me choose my vehicle. Also made every effort to make my purchase a very enjoyable one. I definitely will recommend this dealership to all of my friends and family. Good Job Carlos Murua and Colette.

Mariam/Jose

Oct 18, 2010

When we arrived we were a bit skeptical.. We weren't really sure if we would be purchasing anything. The first person to approach us was Omed he gave us an excellent service throughout the whole time we were there. He was great about asking us our personal information awesome guy to talk to the manager was nice as well went a bit too fast when we were approved but when I asked him anything he answered everything very respectfully. After that they took us over to finance and we had a great time with Jose. Great guy friendly make u feel there there for you not for money he made us feel like they were interested in our well being.. Explained any questions in detail and led us gracefully through the sell.. As we were driving off we recieved a paper letting us know about this website and I promised I was going to speak on how we recieved EXCELLENT SERVICE I would recommend our friends in el cajon to anyone! =)

Liss San Diego

Oct 14, 2010

We had a very good experience in purchasing our car at Toyota of El Cajon. Robert Hans responded quickly to my request for a quote over the internet, and didn't mess around, just gave me a deal I could bring in on paper and I did, to see if we had the right color and talk about my trade in. Unfortunately the Edmunds.com site doesn't show the dealers all the specs that have been picked, so Robert didn't have my color choice, and I was firm on it, so went right into his office to start locating it. Two days later I'm enjoying my new, beautiful Sandy Beach Prius III. Tosh was another congenial, helpful person to deal with, and got the financial paperwork, and the rest of the package worked up as swiftly as she could. Every staff member we met ( and we were introduced to the service staff) were polite and congenial.I think the environment created by your Green Building and your staff just blows the old idea of a dealership out the window- and I've worked in a few, in the 'old' days!Thanks again for making me go from dreading to enjoying the car purchase experience.

bandrews60

Oct 13, 2010

Everyone at Toyota of El Cajon was very helpful, friendly and efficient.Ross was the main salesman for our new, leased RAV-4, and he was excellent. The manager was very helpful and the clerk who did the final paperwork was very quick.Thanks again,Barry And Debbie Andrews

i93klm

Oct 12, 2010

Jose, has been an exceptional service manager. When I have my vehicle serviced here in El Cajon I always ask for him because is is honest, knowledgeable and straight forward no hinden agenda. I can always count on Jose to provide excellant customer service and because he is alway through and never tries to sell me a service that is not needed I value his honesty. I will continue to bring my car for service to this dealership as long as Jose works there. Thank you Jose for your outstanding professionalism.

GordonG

Oct 11, 2010

Michael Farhat was extremely personable. The whole experience was very positive. Michael took exceptional time and patience explaining each type of vehicle I considered. I feel everything was done to come to a fair price I could work with. The wait for the contract papers and finalization of sale was way too long.

thriving88

Oct 10, 2010

I am extremely pleased with my experience at Toyota of El Cajon. I chose this dealership based on my friend's recommendation. I was not the easiest customer to work with because I really was not sure exactly what I wanted. Frank G. really helped me clarify for myself what the right car for me would be; he really understood the different dilemmas I was grappling with in respect to my wants/needs. He was extremely patient and congenial with me, as were Aleks and Dennis. The best part was that Dennis really worked with my husband and myself to come up with the deal that would work for our budget, yet allow us to each get a car that made each of us extremely happy! We both were essentially able to get our "dream cars"! (OK, our realistic dream car: neither of us got a Maybach, lol). In short, 1) I really liked the personalities of all 3 members of the team that we worked with, 2) the fact that we both got great cars that we love and 3) the financial deal was pretty much on target with what we had planned to spend. I definitely feel that we got maximum car for minimum dollar, and that the values were more than fair. Thanks again to Frank, Aleks and especially Dennis for making our car dreams come true! On a side note, we brought our 1 year old with us to the dealership and she stayed pretty busy playing in the on-site pirate ship and eating all the treats they had out. She was able to entertain herself while we shopped so that was a huge plus.

vanigirl

Oct 8, 2010

When i walked into the dealership i was kinda confused on how things worked..with a trade in..but as soon as fernando came to greet me he explained in depth wat happends and he made me feel like his knowledge was credible. he made me very comforatble and he worked very hard to get what exactley i wanted.i ended up at first with a used dodge caliber, but i did mention to him one day i hoped to own a toyota corolla S...the next couple days passed and he made it happen for me..i got the i would never imagine i would have till a later age. wow a new car at 19..and all for his hard work! THANK YOU for your hard work FERNANDO!

KueenKimmy

Oct 5, 2010

I had a wonderful experience at Toyota of El Cajon! Kahr was an amazing sales person and by far the best sales person I have ever done business with. I was up front with him and told him what I expected in a sales person and he exceeded all my expectations.

romyrome1430

Oct 2, 2010

Sept 19, 2010, myself and my wife just driving aroung El Cajon just to look around., we dont have the intention of driving to an auto dealer, and all we know here we are parking in the visitor/customer parking lot. we were greeted by a nice gentelman and introduce his name "OMED" and asked what he can do for us, eventually we told him that we are here just to look around, killing time. Needless to say, he did walk us inside and offered something to drink "at that time weather is hot" very nice to say, we talk a little bit and explain some in and outs, trade ins, financing, and many more options. As i have told, we dont have the intention of having a new car because we have a 3yr old toyota camry. To get the story short, with his sales speech and magic he did convince us. We drove home with a brand new toyota camry 2011. Omed you are such a good salesman, very narrow, very straightforward, and above all you are a great person, you knew all about cars. Next time a buy another car, l will not hesitate to comeback and see OMED. Good job Omed.

bethdombrose

Sep 29, 2010

Aleks met us at the front porch. He was cheerful and friendly. He showed us a Toyota model (Camry) which was comparable to the vehicle we were currently leasing. As our lease agreement was coming to an end, he was helpful to show me the variety of features offered on the new 2011 Camry's. He helped the financing and application portion go smoothly, and stressless.Also, I'd like to make mention of the play yard at the new facility Toyota of El Cajon has moved into. We had our grandson with us, while shopping for our new car, and the Ship in the showroom helped occupy him fantastically. Thank you Toyota of El Cajon, and Aleks!

dawndeering

Sep 28, 2010

The salesperson, Ernesto was wonderful. He did not pressure me at all. Extremely helpful and honest. He let me pick what car I wanted, even though it was not a Toyota and made things happen. The finance person, Shawn, was very helpful and answered all my questions.....Thanks for everything.

Master9

Sep 23, 2010

I recently went through the process of buying a new auto from Toyota of El Cahon. I started the process by deciding the basics using the online "make your own vehicle" program. The choices I made with any variable were then sent to the dealership. I was contacted by a salesman within 10 minutes. I worked with Khar at TC to finalize the deal and when we finally met at the dealership I understood why they are committed to customer service. Khar definitely made this experience one of the most enjoyable and smooth car-buying experiences I have ever had. Truly a professional and had my interests as his number one priority. He not only got me a great looking Rav4 but it had everything I requested for variables. I was in and out within a very comfortable time and the dealership spaces were very comfortalble while I was there. I would recommend Khar for anyone who would like an easy-going personable salesman to have to go through this experience with. I will continue to recommend TC to anyone interested in buying Toyota. Thanks for being so super.

ocampopadilla

Sep 22, 2010

I walked into the dealership to see my options regarding trading-in my chevy lemon; just like I had done many times before at other dealership. (I'd driven 126 miles to San Diego to take my father to a doctor's appointment not to buy a car.) I didn't leave home that morning thinking I'd come back with a new car; that was not the plan. I really didn't think I could even afford it, I'd never had a new car. I fact I'd visited our local dealerships many times and had always walked out empty handed.Somehow, your guy, Nestor, did magic and I came home with a RAV4; my wife and kids love it.Thank you, Nestor; I promise you that my 2nd new car I'll be buying it from you.

tori21

Sep 18, 2010

Amazing service and great people. You were asked by almost every one that walked by if you had been helped.Great kids area for the little ones to play. I was given the best price they could and get 0% financing. I will definently be back very soon! Cant wait to see everyone again!

sdjmg3

Sep 18, 2010

2010 Scion tC21 y/o, military, first time buyer9/18/2010After a long day at Hyundai trying to work out a price for the 2010 genesis coupe v6 with no luck, i went to Toyota of El Cajon to see what they had. All i wanted from Hyundai was the $500 military rebate, but they said i didnt qualify because i was a reservist. Anyways, Aleks greeted me and showed me around the lot. we looked at corollas, camrys, venza, tundras and didnt find much. Before i left, i saw the sticker price on the tC and i was surprised. Scion/toyota had $1000 off MSRP...maybe to get rid of their 2010 models and make room for their 11's. Plus, they gave me $1000 military rebate on top of that. I got $2,000 off the price on the spot. No games, no hassle, no bs. They got all the numbers done, showed me the price, and sent me to the finance office. i read so many bad things and to beware of the finance specialist. Linda wasn't pushy and basically didnt try and screw me over. The whole process was simple and stress-free. i would do business with Toyota of El Cajon again, no doubt. A company that honors military troops will get my business anytime.

Tophatter

Sep 17, 2010

Tor, was extremely helpful he answered all our questions and we did not feel pressured at all to make a purchase. He was friendly and extremely thorough during the whole car buying process. I would recommend this dealership to anyone considering buying a car. Working with Tor was great experience. Rosa Albertson

davidtalbot

Sep 16, 2010

Aleks provided an excellent choice of vehicles and also finance options.We did not expect to buy a new car right away, but the otions presented by Aleks were too good to ignore.Aleks also spoke fluent Russian, which very much helped my wife, as she does not speak very good English.Special mention to Habib, and also Colette Ady who is the Finance managerOlga and David Talbot

flutterby4x

Sep 15, 2010

This particular dealership is AWESOME!!! This is my 2nd Prius that I've purchased from them and both times, the experience was excellent. Throughout my ownership of my first Prius, they were the only ones I'd allow to do the maintenance service because the were so professional, fast, turned out quality work and treated me like I was a VIP to them. Jose in service is the best! Khar Van helped me with this second purchase and, as always, I walked out of the dealership shaking my head at how wonderful these people are. Their greem building is awesome too. FYI - I love this dealership so much that I drive from San Marcos (nearly 50 miles) to do business with them!

rackerland

Sep 13, 2010

Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly "wowed" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb!

jrucker

Sep 12, 2010

Paul made buying our new vehicle and easy and pain free experience. The employees at Toyota of El Cajon were all very friendly and helpful.We would definitely recommend this dealership to friends and would definitely have them ask for Paul.Everyone was great, Paul, Dennis, Marwan, and Sergio.The showroom is beautiful. A great atmosphere to buy a car. We were so pleased with our purchase and will definitely be coming back. This is the second car we have bought from Toyota of El Cajon and we plan on purchasing another soon.Thank you,James and Jamie Rucker

smsandifer

Sep 11, 2010

I visited several Toyota dealerships and Toyota of El Cajon was the most pleasant experience by far. I was treated with dignity and respect, and the sales team worked very hard to get me the price that I wanted on my new Corolla S model. I would recommend this dealership to anybody looking to buy a new Toyota car.

flutterby4x

Sep 11, 2010

This was my second car purchase from this dealership. During the 3 years I had my first car from them, I only used them for service because of how outstanding they are, consistently. With this second purchase, again, I received outstanding service. I did not feel they were playing games with me. Khar was very honest and up front about everything, my comfort was catered to during the whole "event", and Khar was very insistant that I feel completely at ease with the car, the financing and the purchasing experience. The people at Toyota of El Cajon are fantastic, the quality of work is always outstanding, and I love how "green" the building is! It's always a very pleasant experience being there and they always make me feel like I am getting red carpet treatment. I drive all the way from San Marcos just to deal with this particular dealership!

mbolin13

Aug 31, 2010

Toyata El Cajon surpassed our expectations. They offered us an amazing deal and work with our personal budget and needs. Nelson, our salesman, took a personal interest in our situation and was patient with our time frame. We visited the dealership three times before we were ready to make a deal and each time Nelson treated us as if we were going to spend a million dollars. His customer service skills are more than I speak of. Tasha worked with us on the financial aspect and she was very detailed and friendly. She made us feel comfortable and answered every question we had. Thank you Toyota El Cajon!

arjunprakash84

Aug 30, 2010

I was recommended Toyota of El Cajon by a good friend who bought a car from them recently. I had a very nice experience of buying a toyota corolla at a very competitive price. The sales representatives were very friendly and helped me choose the right car. I am first time car buyer - but the dealers ensured that I understood how I can save on financing and get good safety features for the car. I was talking to Dennis Bala (Sales Manager) and Aleks Bukov - I must say that they are doing a great job!

Inaam4775

Aug 30, 2010

We had an excellent salesman (Khar) who worked with us. He was informative, honest, and pleasant. He even made our children feel very welcome. He is quite unlike most salesmen we have been confronted with, especially in how attentive he was with our needs. He greeted us by name when we entered the dealership because we had spoken to him previously on the phone. He had the car we wanted ready for us to look at when we arrived. He remembered everything we talked about in our conversation and made us feel respected and cared about. I can honestly recommend the dealership because of Khar! Also, we worked with Tosh for the financing and she was very pleasant. She informed us of all the benefits that Toyota has to offer and told us about the new graduate discount plan at Toyota. That was wonderful!! We also met with the manager before leaving Toyota and he was a very pleasant man! The whole experience was easy and rewarding! We didn't even have to spend hours at the dealership.

lmalavergne

Aug 30, 2010

I just bought a Prius and I am totally satisfied with the car so far(1 day only...), as well as with the great job of the salesperson,Bryan Williams.He managed to answer all our questions in a direct, efficient, preciseand honest way. He doesn't start by firing a "smoke screen" like otherdealers often do before introducing his cars and offers. His special"Green Flash Concert" offer made the difference, as far as we areconcerned (we visited many other car dealers, even an other Toyotadealer).Bryan has a way with people, we develops a straight forward andtrustful relationship. He gets to the point and at the same time takestime to listen and to explain with patience and skill.He is an excellent car dealer !LM

skiarun

Aug 29, 2010

Yesterday I leased a new Prius II, 2010 at Toyota of El Cajon.I got an amazing lease agreement on the exact car that I wanted.I was quite impressed with my salesman Khar Vun.Khar (pronounced "car") went literally out of his way to drive me to and from the dealership - my old car was in the shop - and Khar was all about customer first. I felt comfortable that Khar would get me the very best deal and make certain I was treated with respect by all else (financing, etc.) during my meetings at the dealership. Khar gets all "A's" for his customer service, test drive, friendliness, honesty, integrity, and "go to it" attitude.I am so excited about my gorgeous new Prius!I have a feeling I will become addicted to the amazing MPG on this tec-advanced vehicle. During the test drives (2) I was getting, most of the drive, 75-100 MPG!The digital dash shows exactly how much fuel the driver is using and and how much battery. It really is astonishing. It empowers the driver in a way that revolutionizes driving.Thanks so much to Khar for making this lease a positive experience.I recommend him as the guy to call when interested in any Toyota lease or purchase.In fact, here is the dealership phone number (ask for Khar): (619)270-3000The manager named Lou connected me to my salesman and I am quite impressed with Lou and his mangement style and ability to interface with the clients. Good job Lou. You won me as a client with your readiness to accomodate my needs and connecting me with a salesman that was committed to keeping me satisfied with this transaction.By the way, I had gone the day before to a different Toyota dealership nearer to my home in San Diego...I felt belittled and manipulated by the manager/finance rep. there...and I had gone in with the idea to sign on the dotted line.I ended that connection as quickly as possible.Fortunately, the next morning I got a phone call from Lou at Toyota of El Cajon (the good place) the next morning and he was ready to do anything it took to help me...My experience with Khar and Lou at Toyota of El Cajon was far and away a superior experience. I am confident I was given what I wanted, needed, and was promised from the Toyota of El Cajon Dealership.

edward admendares

Aug 28, 2010

this is my 2nd new toyota here in the last 5 years i had an excellent exp fer real paul petruco was down to earth very friendly and came down to my level thank you miclelle candelleria i love that name for suport in your team i will refer my family and friends to toyota of elcajon see you in the near future sincerely edward admendares

2romero

Aug 25, 2010

Hiwa is an excellent salesman for Toyota of El Cajon. We visited several other San Diego Toyota dealerships, but chose to buy our new Camry Hybrid from Hiwa because he made us feel very comfortable in choosing the right car for us. Michael and Alyce ArchuletaSan Diego, CA

Francisco80

Aug 25, 2010

This dealership is great they have a great customer lounge. The employees are friendly and knowledgable. Great dealership! If I were going to buy a car again it would definetly be from this dealership. This dealership goes beyond a place to buy a car and makes you comfortable, no matter what it is you're there to do!

Jamesrucker

Aug 24, 2010

I am the proud owner of a 2010 Corolla S model. My sister bought one, my parents bought one and now I have one. We are a Toyota family now.I can't say enough for Toyota of El Cajon. This is my first car buying experience and it was unbelievable easy. Everyone was very helpful.Paul Petrocco was great. He explained all the cars features and was very helpful through the whole process. I will definitely be recommending Toyota of El Cajon to all my friends.Thanks,James C. Rucker

Valentina2010

Aug 24, 2010

We would like to say Thank you to Aleks Butov and Habib Ahrari who helped us today to lease a car. We drove from Carlsbad, where we live, to El Cajon, because our family friend referred us to Aleks Butov. Aleks answered to all our questions about Fav 4 2010 and helped to get the Silver color car. He organized delivery of Silver car from other location to El Cajon just for us. Everybody in the shop was friendly. We enjoyed tea and candy. When we were agree with price all paper work was done correctly and in the reasonable period of time. Jose in Finance department gave us all papers to sign. Thank you very much to Toyota of El Cajon for excellent service.

GraceCato123

Aug 22, 2010

This was our first experience buying a car at a dealership. We had many questions and were unsure of what car to buy. We were glad to have a sales person, like Khar. Khar was very patient and friendly. He answered all our questions. We did not feel pressured to buy a car like we feared. He was very helpful and directed us to the cars we might consider. We felt confident that we were purchasing the right car for us and happy to purchase it that day. We left with an enjoyable experience. In the future when considering buying another car, we would go back to Toyota of El Cajon. We highly recommend Khar. We will recommend this dealership to all family and friends. Leaving with the car we felt was right for our family was very important to us. This was an enjoyable experience, dealing with professional sales people.

sallierucker

Aug 22, 2010

The experience I had at Toyota of El Cajon was nothing less than amazing! It was absolutely, hands-down, better than I thought the car-buying experience would be. It was all thanks to the best sales consultant ever, Paul Petrocco. Paul is extremely professional and personable and I couldn't be happier with what I drove home in. I'm actually totally stoked with what I got! And its all thanks to Paul, who matched me with the perfect car. Really, the entire staff at Toyota of El Cajon was great, including Natasha who helped us with financing, and Dennis who made me right at home with the snacks! I loved it! I have to admit, I did get hungry and those little treats definitely helped me get through. Everyone was great, but Paul was totally awesome! I am one happy camper and a Toyota of El Cajon customer for life. So thank you everybody, and special thanks to Paul.

zaezzar

Aug 21, 2010

We have been driving and own Toyota cars now for almost 17 years. Everytime we buy a new car, it is always a new kind of experience and feeling. Buying our new Tacoma was another wonderful thing that happened, not only we are excited owning another new Toyota truck but the encounter we have with our salesperson who are very accommodating and help us get through with option that we wanted. The service dept. has also been very helpful and a made sure that we receive a very excellent service.

natalianicolevs

Aug 21, 2010

I have had only great service at this Toyota Dealership. They are respectful, honest and genuine with their customers. This is the thrid Toyota my family ahs purchased from the dealership and we are anticipating another in the near future. I am appreciative of the caring and thoughtful customer service and representatives on-staff.

janjohnson

Aug 18, 2010

Thanks for asking about my experience at Toyota of El Cajon. I am very impressed with Toyota of El Cajon and feel quite fortunate to have purchased my vehicle from your sales associate, Bryan Williams. And after shopping other dealerships and listening to other salesmen, I feel like I saw many areas where both Toyota of El Cajon and Bryan Williams are distinctive in this business. I spent Saturday afternoon at Mossy Toyota in Pacific Beach. It was my first stop and, for that reason, I had a lot of questions regarding the details of leasing or purchasing a car. While my salesman did his best, I left with more questions than I had when I entered the showroom. When I called back for clarification, I could not reach my initial salesman and ended up talking to a man completely disinterested in what he must had considered a remedial conversation on the topic. He didn't want to talk to me on the phone and continued to say that I needed to come to the showroom to have my questions fully answered. I hung up and knew that I would not go back to that dealership. On Sunday morning, I sat at my computer attempting to do my own research on the topic of leasing a car. I visited the webpage of several San Diego dealerships. In each case, I left my phone number and e-mail address and asked that someone contact me regarding the specific car that I was interested in purchasing or leasing. I believe that Bryan called me within minutes. What I found unique about Bryan was his willingness to talk to me on the phone. I imagine that it is customary to specifically focus on getting a phone contact into the showroom. Bryan's focus was on answering my questions. We spent quite a bit of time talking about lease options and when I hung up from the conversation, I felt that I clearly understood the process. I felt no pressure whatsoever to come into the showroom, just a comfortable invitation from Bryan to visit Toyota of El Cajon if I continued to be interested in the options available to me. As a single woman, I was wary about shopping for a car without a male because actual studies have proven that a male is most often offered a better price on a car than a female is offered. Bryan made me comfortable enough that I e-mailed him and asked if I could come to the showroom on Monday afternoon. During our time together, Bryan and I revisited the details that we talked about on the phone. I was provided documentation on the specific Corolla that I was interested in owning along with the financial options available to me. Bryan also talked to me about the Prius and encouraged me to test drive both vehicles. After my test drives, I was equally impressed with the two vehicles and needed more information and time to think about my choice. I never felt hurried or pressured to come to a decision. Other car salesmen that I talked to seemed only interested in getting my signature on their documents. Bryan gave me the space to make a good decision for me. I enjoyed the tour of your beautiful, new facility. Every department appears well designed for the comfort of your customers. I do not have small children, but I imagine that those who do are thrilled with the play equipment and child-friendly atmosphere. The waiting area for those having service on their cars is spectacular. I did not see anything quite like that in the other dealerships. I love it that you offer a green facility where possible. I'm impressed. I am appreciative of Bryan's patience and professionalism. His efforts on behalf of Toyota of El Cajon not only sold a car, but also sold me on the service department. I live on Point Loma and will happily make the drive to El Cajon for any service necessary on my car. I will recommend Toyota of El Cajon and, specifically, Bryan Williams to anyone shopping for a new car. Sincerely,Jan Johnson

iting47

Aug 17, 2010

The fleet manager Rene Wolfe is super helpful and straight with us. He had the best offer up front compared with 4 other dealers' offers. The transition is smooth. He even throw in a carpet floors mat for free. In the end, they did not have the car we were looking for, so that they do a dealer trade and get the car we wanted. The car we got had more package then we originally quoted. But he sticked with original price with us. I would come back and look for him if I am buying my next new car.

randyred

Aug 16, 2010

Rudy was a very nice sales representative...he was very friendly...answered all of our questions...took us for a test drive...all with no pressure...which was very important to us...he made us comfortable with our decision to purchase the vehicle we bought...he is an asset to toyota...there should be more people like him...thank you...randy and lisa smith

pjennings70

Aug 14, 2010

Our lease was almost up on our Tacoma and Toyota of El Cajon made us a very fail loan for the balance on our truck. The whole process was seamles as our previous loan was with Toyota Financial and we really like thier customer service. Our family has been doing buisness with Toyota of El Cajon for years and will continue to do so.

howard marylander

Aug 13, 2010

I had an outstanding purchase experience at Toyota of El Cajon. The salesman, Rene Wolfe, worked with me to understand exactly what I wanted and to see that my vehicle contained those features.The price was competitive, and tedious paperwork was kept to a minimum.Rene, went out of his way -- both before and after the purchase -- to answer my questions and ensure that I was satisfied.Although I viewed the purchase of a car with apprehension, the entire event was pleasant and stress free. I strongly endorse Toyota of El Cajon.

Evadahling

Aug 10, 2010

I had a great experience at this dealership. Nestor really listened to my needs, allowed me to look at the cars that I was interested in, not the ones HE wanted to sell to me. It was very low pressure, and low key. Tosh, in the Finance Dept. went over everything, in detail, and answered all my questions. I paid a very fair price for the car that I wanted, I recieved the financing I wanted, and I enjoyed the experience with the entire staff.I would highly reccommend this dealership to anyone.

juniorza

Aug 10, 2010

I HAD A GREAT EXPERIENCE, EVERYONE IS VERY FRIENDLY SPECIALLY THE SALESMAN, WHEN I ARRIVED TO THE DEALER I HAD THAT FEELING THAT YOU WANT TO WORK WITH THEM AND MAKE SOME BUSINESS, I FELT LIKE A VIP CUSTOMER WHEN I WAS DEALING WITH THEM, THEY ALWAYS TRIED TO GET ME THE BEST DEAL AND LOOKING FORWARD TO SATISFIED THE CUSTOMER.

sandibeecher

Aug 10, 2010

Although buying a car is one of the hardest things my wife and I have to do. Mr. Livingston, his supervisor Habib and the general manager, were all very courteous, polite, and professional. They made us fee comfortable aand not pressured at all times. We would not hesitate to return to this dealership.

mbsoro

Aug 8, 2010

One of the most professional and honest establishments in San Diego Metro Area. Their Sales and Service departments compete to better serve their customers. Their management insists on such performance and affirms the staff to even become better. I am committed now to Toyota El Cajon for my auto purchase as long as I live within this area.

mcmanusquilting

Aug 4, 2010

We went to numerous dealerships and did research online over the last month. Toyota of Lemon Grove told us it would take 3 months to find our car we wanted. Two other Toyota dealers didn't return phone calls or emails. Toyota of El Cajon was great and had the car we wanted, with all the features we wanted, friendly staff, and best of all - the price was fair with no haggeling!

kittenchicken

Aug 2, 2010

My family and I have been buying our cars from Toyota of El Cajon for several years, and they've always been good cars. I don't know much about cars, so I don't have any independent way to verify that a used car is as good as the salesman tells me it is. All the cars our family has bought from Toyota of El Cajon have been in great shape, so it makes used-car shopping much less nerve-racking. This review focuses on my first car purchase about two months ago. Ernesto was very friendly and really went out of his way to make sure I found the right car. The first thing I told him was that I would be interested in the cheapest car on the lot. When even those were revealed to be out of my budget, he was able to procure a Corolla from another Toyota dealership that was precisely what I was looking for. It was a very positive experience, and I recommend both the dealership and the salesman.

thepauls4

Jul 31, 2010

Toyota of El Cajon is a very professional and friendly dealership. Everyone I have dealt with have been great in sales, service and management. They say what the mean and do what they say. I have purchased two cars from Hiwa over the years at this dealer and will continue to go back. Dave Anderson in service is great to work with also. At Toyota of EL Cajon customer service is their top priority and it shows!I am a very happy customer!!Traci Paul

rosebyanyothername

Jul 30, 2010

We had a perfect and enjoyable car buying experience at Toyota of El Cajon! In fact it was so good we feel kind of bad that we don't need to buy another new car right now. :-) Our salesmen was no pressure and worked very hard to deliver exactly what we wanted rather than trying to pressure us into something that we did not want. The Toyota of El Cajon dealership is large, open, and very comfortable. They even have play spaces for the kids. Toyotoa of El Cajon really understands that the car buying experience should be enjoyable and a bit of magic for the customer. Our salesperson kept in touch giving us updates and finally the price on our new Prius was a great!! Keep up the good work!

stevew407

Jul 29, 2010

This is a beautiful new facility with fantastic people who want to help and do a good job. They have a new owners dinner/meeting that explains things even more than what already has been done. It was a very positive and happy car buying experience and was introduced to everyone and told what they did. All seemed very willing to help and explain things. I would highly recommend this dealership. And got a great deal too!

EvelynGoodwin

Jul 28, 2010

I purchased a brand new Corolla S from this dealership and from the moment I walked onto the lot until the time I left, I received EXCELLENT customer service from Vincent. I wanted a brand new car with a moonroof so much but was very attached to my Solara and was unsure if I was going to trade it in towards a new vehicle. Vincent gave me excellent advice and went out of his way to allow me to learn about my potential purchase. I have to say with all honesty, Toyota of El Cajon knows what they are doing by allowing Vincent to take care of their clients. I felt no pressure towards buying the car and he was very forward and honest that I made my decision to purchase and drove away with a gorgeous red Corolla with a moonroof :) Thank you Toyota of El Cajon and especially thank you to Vincent. I plan to trade in my husband's car in a few months for a new car and I hope that Vincent can help me again! If you want top notch customer service and a beautiful new car, I highly recommend Toyota of El Cajon!

monbon805

Jul 28, 2010

It was a wonderful experience! I cant tell you enough how great it was to work with your team! It was a no pressure environment, something that is hard to find when purchasing a car. Jamie and Renee were great! I couldnt be happier with my new car. I am completely satisfied!

hjaime

Jul 28, 2010

Purchased a new car from El Cajon Toyota. Folks were great during the sales and finance process. Really liked Bryan Williams (Internet Sales) and his knowledge of the product. Collete (Finance) was also very helpful and professional. It was by far the best car buying experience ever.

aelias50

Jul 27, 2010

Every time I come in for service or a new car I feel like I get VIP treatment. That is why I have 4 Toyotas in my family. Have you seen the new Green Dealership? It is a must and the kids will have tons of fun!!!Thank you Simeon and the rest of the Toyota family!!!!!

crazygoatsd

Jul 24, 2010

Ernesto and all the staff at Toyota of El Cajon are excellent! They helped me get what I wanted, in the car I wanted and the deal done that same night (I came in late). I am very happy with this car buying experience and will recommend others to thsi dealership, namely Ernesto.

tagme5150

Jul 24, 2010

I am back...and For Good Reason...Last month I purchased a 2010 Toyota Corolla from Toyota of El Cajon. We are very happy with the vehicle, the people and the service which brings me to why I am back. Right after we got my wife a new vehicle my PT Cruiser was hit in front of my house by a DUI Driver while I slept at 3 in the morning. Needless to say I was now out a vehicle and did not look forward to looking for a new car or dealing with a dealership to get a replacement car. I tried to reach Fernando at Toyota of El Cajon but he was on vacation so I left a message for Natasha, she was not in till 2:00. I took this waiting time to test drive a couple of cars from the competitors...not a fun experience. I wasn't finding what I wanted at the price I was looking for. I immediately knew where I should be and it was now 2:00. I called Toyota of El Cajon and explained my situation to Natasha Lind, excuse me, Natasha Rowles the Finance Manager and much, much more. She forwarded me to Frank Marquez, as Fernando Aguiniga was on vacation. Frank called me and asked what I was looking for, I told him the 3 models I was interested in and he said, "I will have them ready for you when you arrive." To make things short I Leased a 2010 Prius at the price I was asking for and everyone involved reminded me why I called This Toyota dealership first.The ability to listen to My needs and patiently assist me through the car buying experience speaks volume. Frank...Keep on smiling, Natasha...well, just keep doin what you are doin, it works, and I can not forget Jose in service...he defines the word service.Thomas G.UPDATE: Do not let me forget Michelle Candelaria, she is a big part of why I am back.

eljo3

Jul 18, 2010

I visited and spoke to several Toyota Dealerships before contacting El Cajon Toyota. I was interested in a specificcolor and type of vehicle and made this clear to my telephone contact at this dealership. He told me that he either had the vehicle that I wanted or was about to get the exact vehicle that I wanted. When I arrived he showed me a similar vehicle to what I wanted and asked if I wanted to drive it. I reiterated that I had already test drove the vehicle elsewhere and only needed to get a specific color and leather package. He asked me to sign a loan application to check my credit rating even before he could deliver the car I wanted.Needless to say we had a total lack of communication and I left immediately....I havenever been asked to sign a loan application before agreeing on a purchase. Perhaps this was a gross misunderstanding but I thought I was very clear in presenting myshopping goals.

louietij

Jul 17, 2010

Got a very good price and im very happy with my FJ service finance car was very clean I love the Detail they did on it Fernando help me out a lot to get the car I wanted he went the hole nine yards so I can get the best deal I would recomend Toyota of el Cajon

priusbuyer9

Jul 14, 2010

Everyone was great, especially Aleks Butov. Very low key. No last minute increases or sudden surprises that I have experienced at other dealerships. I had just about given up on buying new and was looking at private party used cars. Thanks for a low stress experience. New Prius owner.

lhendrix

Jul 14, 2010

The place is great and very clean. The employees are great with their customer service. I feel "at home" when I'm there. They treat you like family.We bought all our three vehicles at Toyota of El Cajon. We've been coming back for all our maintenance services there and have been very happy with them.Simo Vukovich is a GREAT Assistant Service Manager to work with! He should be promoted to Service Manager.Thanks for the opportunity to give this feedback.Lydia C. HendrixJuly 14, 2010Wednesday

katrinak

Jul 8, 2010

I had a great experience with Rene and all the staff at Toyota of El Cajon. The process of buying a car can be difficult, but I felt like it was a breeze with Rene. He's even followed up with me, although I've been out of town and hard to get a hold of! I'm finally back to driving my new Prius, and I love it. Thank you to Rene and the others at Toyota of El Cajon for making my car buying experience an enjoyable one!

CSharp

Jul 8, 2010

I can't say enough positive things about the first class employees at this dealership. This is my 3rd Toyota from this dealership and I wouldn't shop anywhere else. I used to live in San Diego, but moved to Los Angeles a few years ago. I just drove all the way back down from Los Angeles on July 3rd to pick up my new 4Runner and they made it worth the trip down. They truly make car buying a painless experience. Also, if you haven't seen the brand new "Environmentally Conscious" dealership that they built right off the freeway you are missing out; you must go see it for yourself. Toyota of El Cajon is in a class of their own!

tundrajd

Jul 7, 2010

Ernesto was very imformative and professional. He answered all of our questions and took us through the purchasing process step by step which made it a pleasureable experience. All of the other employees who helped us with the financing process also were very professional and curteous. I would recommend this dealership to anyone.

blim007

Jul 6, 2010

Great Dealership!! Outstanding Customer Service!!! Would definitely recommend them to anyone!! We drove all the way from Orange County because of the great people and service there!!! From the sales to the financing department, my wife and I felt like we were treated like family!!! They also had a great kid facility that I kept my 3 year old and 1 year old busy, since buying a car can take some time.

harrymyrna47

Jul 5, 2010

I purchased new my 2005 Toyota Camry from the El Cajon Dealership and haven't had a bit of service done anywhere else. I have also had Jose as a service advisor from the very beginning and he is so dependable and nice I recommend hime to anyone. I also have 109,000 miles on my vehicle and it feels like a new car. I would not hesitate to buy a new car from Toyota Of El Cajon in the future and not hesitate to have Jose Villegas handle service on it.

eswanson

Jun 29, 2010

Lance was very helpful, answered and took care of all our needs and concerns. Because of his service to us I will advise all my friends and family about the great service we recieved at Toyota of El Cajon. The new buliding is awsome. Thanks Again to all.Eric

margiegearhart

Jun 28, 2010

We are very pleased with with the service that the Toyota of El Cajon team has provided. Ernesto Ruiz did a great job in answering any questions that we had. It has been our pleasure doing business with your dealership. We would definitely return and recommend to others.Sincerely,Margie Gearhart

ouisewoo

Jun 23, 2010

After having many challenging experiences in my life and a HORRIBLE EXPERIENCE WITH HONDA OF EL CAJON, I turned to Toyota of El Cajon for assistance. Their ability to listen to my needs and positively assist me through the car buying experience-- going above and beyond what is expected of them-- speaks mountains. I truly appreciate each one of them and will HIGHLY recommend people to go to them for their car buying needs.

Chingobingo

Jun 22, 2010

If you haven't been there you are missing out. they have free donuts and coffee although I'd rather have fruit! they have an awesome pirate ship to play on and a nice waiting area with 2 large-screen TVs, or if you'd rather go home and wait, they give you free shuttle service.Jose is friendly & professional and helpful. If you don't have a regular service guy see if you can get assigned to him. He is the bomb!My only complaint is that they charge dealer prices. My always-on running lights were not on. They had to charge me a diagnostic fee of $95 to tell me that it was a burned out lightbulb which left the circuit opened and that's why both lights were out. So basically I paid nearly $100. to change a light bulb.

hifam4

Jun 21, 2010

I had just bought my car 5 days prior and a warning light had come on, I went to EC toyota and Jose gave me a rental car and had my car done that day. He handled it so fast and was such a nice guy. I will be doing my service there. I had bought my car at Mossy Toyota, but the fast and helpful service I got at EC Toyota made me change my mind.

tagme5150

Jun 19, 2010

Inspite of the fact My experience at the Toyota of El Cajon dealership was very nice. Every person that was involved in the transaction was a very helpful, very friendly. My son was able to stay busy with the items in the lobby from a huge pirate ship for him to play on to the kids theater TV area. The reason for the 4 out of five on price is we got a REWIND car, Sold and than returned with 1600 miles on it. I was not aware of this until signing the contract when Natasha Lind the Finance Manager asked if we were aware that the car was being sold as USED. My wife loves the car, but if we knew this fact I would have negotiated a few dollars off, throw in a better additional coverage package or requested what I get what I thought I was purchasing, A new car. seeing as I was paying the full new car price. It was late and we had been there a while and my son was ready to go so we took it as is. I can only hope this was an oversight and not done knowingly.UPDATE: June 23I am very happy to say Michelle Candelaria from Toyota of EC called and inquired about the review and I was offered a Toyota gift card for the inconvenience. The gesture was appreciated and accepted. Thank You Everyone.UPDATE: JULY 23Michelle your service is part of the reason I went back to Toyota of EC this week to purchase a second vehicle...See my review posted July 23

Susie.bower

Jun 17, 2010

They are super amazing and Jose Villegas is one of the friendliest people I have ever met working at this dealership. Everyone is so helpful & I never have to wait long. If I do ever need to go anywhere, they offer a shuttle van to take me where I need to go and also arrange to pick me up if needed. I used to take my car to the dealership in Pacific Beach, but now I will only take my car here now.

annaportugal

Jun 17, 2010

I'VE BEEN A CUSTOMER FOR MORE THAN 5 YEARS, BOUGHT OVER 3 CARS AND GET THE SAME GREAT CUSTOMER SERVICE SINCE I WAS I FIRST TIME BUYER, THAT'S WHAT KEEPS ME GOING THERE EVERY TIME I NEED TO MAKE A NEW PURCHASE! MR. FERNANDO AGUINIGA IS ONE OF THE MOST EXPERIENCED, HONEST AND FRIENDLY SALESPERSON I EVER MET, HE WILL MAKE SURE THAT MY EXPECTATIONS ARE MET AND AT THE SAME TIME, THAT MY PURCHASE IS AFFORDABLE, WICH MAKES IT GREAT. I AM PLEASED TO RECOMMEND TOYOTA OF EL CAJON IN GENERAL, THE STAFF IS GREAT AND ALWAYS TREAT YOU WITH RESPECT. MY MOST RECENT PURCHASE WAS A HEAVEN SENT DEAL, THEY TOOK MY TRADE-IN AT AN UNBELIEVEABLE PRICE AND GAVE ME EXACTLY WHAT I WANTED. KEEP UP THE GOOD WORK TOYOTA OF EC!!!

erictafoya

Jun 17, 2010

I'm honestly impressed on the quality of customer service and the excelent options they have for you to purchase, even in the used car lot. I just had my old car traded in there and got a mazda 2008 minivan for my family and all I can say is that I could'nt had a better salesperson handle my deal, Fernando is a great guy and he sure knows how to do his job, my respects for his excelent service and knowledge. I actually went there to specifically look for him, one of my freinds had recommended me to go there and it was totally true, but i have to say i was unsure wheter they could "handle" my trade-in, they actually paid it off and put me in the car that my family needed, plus my payments are so affordable and my credit score is definetly going to improve. Thank you Fernando, you will be blessed for being so kind, and the rest of the toyota staff, you guys keep the good work, it's impressive.

cherylbaby

Jun 15, 2010

I bought a car from Toyota of El Cajon 7 years ago with help from Hiwa in sales.He explained all i had questions about.Jose in the service department is awesome.I had so many questions being a first time buyer I called the service department a lot and Jose was always right there to help.He took the time to explain all in detail until I felt comfortable and still does today.Jose provides exceptionally great customer service.I also purchased another new car from Toyota of El Cajon last year and still 5 years later i get the same excellent service from Jose always.Jose always takes care of my car and i have nothing to worry about.Jose always makes sure im happy with everything before leaving the service department.Thanks you to Jose for going the extra mile and keeping my car maintenance so easy.

corybender

Jun 14, 2010

My experience at the Toyota of El Cajon dealership was flawless. Every person that was involved in the transaction was a huge help, very friendly and I couldn't ask for a better result. From my first test drive with Moises and his excellent help, to working with Aleks and Tor, and Steve in finance on the final paperwork and delivery of the truck I can honestly say that I was impressed not only with the facility but with the employees that are behind the business. I would refer anyone to your dealership and am sure this will not be my last vehicle I assume from Toyota of El Cajon.Thank You!Cory Bender

socalgrly

Jun 14, 2010

Jose Villegas in service is absolutely GREAT!!!! Toyota of EC is the only place i will take my tacoma to for any type of service needed because the service is good and Jose always makes our visit wonderful....he is friendly and will always listen to whatever my concerns are. My truck is always finished on time as promised. I have taken my truck in for a few minor issues and normal servicing (oil change..etc.) My truck has always been returned with the issues fixed and the visit ends with me being extremely happy. The facility is clean and the atmosphere is always a friendly one. Whenever I need anything done to my truck Jose is the ONLY person I know i can truly trust with whatever concerns I have.

CBascus

Jun 14, 2010

I HATE being sold to, so I called to ask questions fisrt. Simeon asked me questions about what was my desired and current situation. He told me all documents to bring, therefore making the most of my time, when I arrived. He gave me all of my options, worst to best case scenario. His team got my former vehicle paid for and got me financed. I am now in a new car, that I can afford. The invitation to a VIP customer event to learn even more about my car was amazing. The follow up on my complete experience was more than I could imagine. Toyota of El Cajon didn't just take my money and put me in anything. They showed and continue to show concern for me and my family with supporting our decision to become a part of the Toyota family. Due to this deal, my credit score has gone up, and I will become a first time homeowner as well. Thank you Simeon and Team Toyota of El Cajon for majorly impacting my life in a positive way.

superaznjhow

Jun 13, 2010

To who it may concern, thx for being the Best Toyota place I have ever been to....There are three people that really deserve merit raises and a Big thx to...Jose (Inservice), Jeff Anderson (The Best auto repair person I ever met) Fernando Aguinini (In Sales)and thx for the Best 15 years of graceful service and many more to come..... Once again to the owner Toyota of El Cajon continue to be BEST Company.... Gary and Greg Kamisky you guys are doing a wonderful job keep up the good work....PS. pls take care of me as I will continue to buy more Toyota cars from your company..... Sign, John How 6/12/10

rumineko

Jun 13, 2010

This time, I wanted to fix RECALL things.When I mada an apointment, the dealer didn't tell me enough information about RECALLthat the dealer didn't have enough tools for the recall for my appointment day, butthe emploee told me that the dealer would have the tools the next week.So I need to bring my car to the dealer again for RECALL. If I could get the information, I could change my appoint schedule to finish RECALL problem at one time. I didn't have to go to the dealer twice for RECALL problem.

Len999

Jun 12, 2010

Promises, promises! They promise a free car wash with service, but no, not for me. I have a 1989 Toyota pickup with only 255000 miles and they wouldn't wash it because it has a non-retractable radio antenna. They should at least mention that the free car wash is only for certain cars, and long time Toyota owners with solid antennas will drive away with dirty cars. And this just happened. Previously my truck sparkled after service. But yesterday, there was my truck, a sore thumb in the line of shiny clean serviced vehicles. Oh the embarassment! And you should be embarrassed for misleading advertising.Don't get me wrong. I am very pleased with the pricey service and friendly and courteous staff. As long as the truck runs, I'll be back, after running the truck through a car wash that doesn't discriminate.

nahum

Jun 12, 2010

es unos de los mejores delers de san diego,buena atencion,buen mantenimiento, sobre todo buen trato al cliente,la atencion al cliente es excelente. recomiendo este deler por su esfuerso de su buen trato al cliente.su presentacion es excelente.y por el esmero de cada vendedor de atender al cliente, como en familia.

dcondit

Jun 12, 2010

Jose Villegas is a great person to work with. Based on past experiences, I know I can trust his advice: he understands auto mechanics and knows what my cars need, but he won't push service on me that he thinks is not needed. That trust is a very valuable thing; it results in more revenue for Toyota in the long run because I always go to him for service and never conclude I need to go anywhere else.Thanks, Jose.

jkuenstler

Jun 12, 2010

I HAVE TAKEN MY CAR FOR SERVICE TO TOYOTA OF EL CAJON SINCE THE DAY IT WAS BOUGHT. LANCE THE SERVICE WRITER HAS ALWAYS BEEN FAIR. THE MECHANICS KNOW WHAT THEY ARE DOING AND ARE EXPERTS WITH TOYOTA'S. I FEEL CONFIDENT THAT MY CAR IS IN GOOD HANDS. I WOULD NEVER TAKE MY CAR ANY WHERE ELSE.

steveo617

Jun 11, 2010

The main reason I continue to take my service business (just over 6 years) to Toyota of El Cajon is Jose Villegas. He's friendly, knowledgeable, professional, honest, and always aims to please - traits, in my opinion, that I find rare in my business dealings.

amedinamontes

Jun 11, 2010

This dealership offers great friendly service. When I need to schedule an appointment to have my new car serviced, I can count on an appointment during the weekend or the same day even. I have purchased 3 vehicles from Fernando Aguiniga because he is friendly and is anxious to meet my needs. He also offers good advice that I can truly trust.

fedenk15

Jun 11, 2010

I'm really happy for the service provided by this dealer, i'm really satisfied with the vehicle and the information provided to me. The sales person that helped me, Fernando, provied me with enough information to choose the option that was better for me and the car that would meet my needs. The people at the dealer was very friendly and helpfull.

aelias50

Jun 11, 2010

I have been going to Toyota of El Cajon and Simeon is my salesman!! I have bought 6 cars from him and he makes sure I get top quality service every time I come in. If there is ever an issue it is resolved in a timely manner and a very professionally manner also. I feel like I am visiting relitatives when I come in. A big Thank you for such excellant customer service!!!

mlopez

Jun 11, 2010

We received good service at this dealer. The staff was very friendly. The dealership itself was clean and kid friendly. We were there for a couple of hours and our kids enjoyed spending time there. We are looking forward to trading in our car soon. We always send our friends and family here. we make sure they ask for our sales guy Fernando Aguiniga, who was bilingual and that helped a lot. :)

mildretcosio

Jun 11, 2010

Toyota of El Cajon gave me an excellant service the day I went and bought my car. Fernando Aguiniga help me out throughtout the process and treated me very nice and treated me as the only costumer there. Also he explain in detail everything I needed to know and if I had a question he will answer it as well as he could. This was my fisrt time buying a car and it was a great experience because I thought it was hard but with the help of Fernando it was easy. Sergio Gonzalez help me with the ending paper work, he also explain very well and made it easy. I would defentlly recommend Toyota of El Cajon because is a great dealership. Thank you for making my visit pleasant.