Used Cars for Sale at Toyota of Murfreesboro in Murfreesboro, TN

Art Northam

Jun 13, 2016

I was very happy with the service that I received during my buying time at this dealership.

PJ

May 1, 2016

"Z" Was really great to work with. Made buying a used vehicle painless!!

Ed and Joyce Colyer

Mar 26, 2016

Our salesman Z was awesome. We met a lot of wonderful people. We would highly recommend them. The owner Andy, was very nice. Omar the sales manager was great. We really like Doug in finance. We had our first Toyota for 15 years so we got another one, hopefully for the next 15 years. This is how a dealership is supposed to be. Highly recommend Murfreesboro Toyota to everyone. Ask for "Z" he is the best. Love his accent.

Allen and Robin

Mar 15, 2016

Went here because of sales man Steve Woodards persistence .And Toyota's lifetime warranty! Loved every moment of this buying experience! Friendly staff and very helpful. Left with New 2016 SCion. I will be coming back to see Steve at Toyota of Murfreesboro for all my future car needs.

Vern Habner

Mar 1, 2016

My sales lady Liz was great took a test drive in a new Tocuma She answered all my questions and afterwards got me the price I was happy with and also helped me set up our iPhones to the vehicle everyone there was very friendly and best of all my wife loves the new truck !

Duke Family

Feb 17, 2016

Our salesman, Z, was wonderful. My husband and I were looking to purchase a used vehicle and Z was very patient during our selection and test drive process. After test driving a few vehicles, we decided on the purchase of a 2016 Avalon. The new dealership is beautiful and the selection of vehicles was very impressive. Overall, we would highly recommend this dealership and of course, Z for anyone looking to purchase a vehicle...new or used.

Travis

Feb 11, 2016

Great experience with buying a car from Steve, will definitely be back!

Jon C.

Feb 1, 2016

I started my buying process on the internet. Steve Woodard was the salesperson that contacted me. Steve was wonderful to work with due to the fact that he does not try and push you into the "you need to buy now" mentality that a lot of car sales people have that I have dealt with before at other dealers. He listened very intently to what I was looking for and tried his best to get it. I would definitely recommend Steve Woodard to anyone that is looking for a vehicle.

Sheri Byers

Jan 30, 2016

Arron Morris, Salesman was easy to work with. Very pleasant. Arron navigated through the process leaving us with few questions. I am excited with my new purchase and looking forward in the future to purchase another vehicle from Toyota of Murfreesboro (Arron Morris). Our purchase was solely base on Aaron Morris. We were only looking and in no hurry to purchase a new vehicle, but after talking with Aaron, I now have a new car. Always, Sheri Byers

Joe & Anne Smith

Jan 13, 2016

Aaron Morris and was such an asset in every way, helping us think through all the possibilities and find the best fit for our needs. Aaron and was very understanding of our situation, and just a pleasure to work with! Also, Doug Beutel was a great help in leading us through all the financial maze of financing and warranty selection. The new dealership location was a key for us as well, and could not have been more convenient and hospitable. We have found the hometown relationship we were looking for, and will bring all our future business to Toyota of Murfreesboro!!!

KJB

Jan 1, 2016

I have been shopping for about a year for a car. I had avoided car lots and dealers because of high pressure salesman. I had some time recently and stopped in at Toyota of Murfreesboro. I had the pleasure of being greeted by salesman Tariq Abuzahra. He was very pleasant to do business with and listened to my needs and what I wanted in a car. I am happy to say that he found the perfect car for me and made a sale and a very pleasant sale experience for me. Thank you! I am happy to say I would recommend this dealership after this experience and highly recommend Tariq as a knowledgable and professional salesman.

Happy customer

Dec 30, 2015

Great experience buying our new car. Thank you Steve Woodard. You were awesome to work with.

Sad buyer

Dec 18, 2015

Sad buyer12/17/2015Reason For VisitSales (Used)"Even if I wasn't screwed over, I feel like it. "Salesman Mike Batts came rushing to meet my elderly mom and I as soon as we opened our car doors at the dealership. "How can I help you?" That started my current used car buying experience. Like others listed in this rating forum that unfortunately I did not read before going to TOM, I was told by Mike that darn it the cars that I had pulled from the internet to look at were already sold. He didn't even pause. I said I wanted to look around. He started his sales routine. 'Well what ya lookin for in a car?' I told him. Well here. Look at this one. A pretty white Nissan Altima. Looks good. Lets drive it. Drives good. Seems good. Lets go look at gettin you in this car. I asked for the Carfax which showed no problems, no wrecks. Good. I had a good deal of cash to put on it. I refused to take the car without some warranty. I was told You can't get a warranty without financing some. So the money man takes over for Mike. My deal, right now, feels like I've been cheated. The car had a 'check engine' light. I told mike I didn't want it if something was wrong with it. He said "Let me get it checked". Minutes later, he said "it's nothing. A small part that we will put in will fix it." Ok so I go for it. I agree to finance a warranty and the remaining amount on the car. The money man said 'he'd GIVE me the Permaplate treatment on the car with the purchase of the warranty. I am embarassed to say I did what I have sworn to 'never do again' I trusted them. So Mike got the car washed and ready for me to take. Somewhere along the way Mike lost his dealer plate and he keeps hinting that I stole it like I'd have a use for it Now after bringing the car back for the simple part and the Permaplate and the huge mess made of this by Mike who did not do what he was supposed to do, I am highly ticked off by the treatment I received from Mike Batts, the service dept manager who sassily told me "I can't just give you a car from the lot" because mike didn't have a loaner car set up before I got there. Mike's sassiness to me like it was all my fault and then his last snotty attitude when he finally got me a loaner, he had to make one more comment about someone stealing his dealer tag and then just plopped the loaner keys in my hand and walked away. I told him again I did not have his dealer tag. Now I have my new used car back and I go over the paperwork I signed in trust only to find that I will pay for the permaplate along with all else. So yes I feel cheated and doubt my car and once again hate car dealers. Ps. Mike said the dealership would fill the gas tank when the part was installed-last lie. Also very next morning the same light came right back on. Regretfully dissapointed.

T Vaughn

Dec 14, 2015

Gus took the headache out of buying a car. I don't buy new cars, but I got myself in a mess with a used car and they traded my car sight unseen. Holly in finance makes sure you understand what you are getting. She explains the warranty process very well. I recommend and this dealership.

Genise Doris

Dec 8, 2015

Nell was an AWESOME lady to work with. Everyone was very professional and friendly. Tom and Will were just as great to work with. I have worked in the automotive industry for more than 29 years now and i must say that i am very impressed with your dealership and every person that i had the pleasure of meeting this weekend there. Seems like a great company to work for. Thank you all for your understanding and help in making a difficult situation much easier.

Glenda

Dec 1, 2015

Z found exactly what I asked for color and all explained all the bells and whistles. We went for a test drive and in a few minutes the deal was done. I found him to be friendly honest and a pleasure to deal with and I will recommend him to everyone I come in contact with looking to buy a new car. This was the second car we bought from him.

Eric Bennett

Nov 15, 2015

I would say this was the easiest truck I have purchased and I have bought many. I will recommend Toyota of Murfreesboro to everyone . Mr.Smith took really excellent care of us we found the truck online inquired he responded quickly, he had a bit of a hiccup because the truck was being serviced but prevailed and made it happen for me. I only had one day committed to buy after the endless searching, This guy beyond just good service . Literally he made us comfortable as possible. Wonderful service I can't say enough about him and the staff.

MT Juliet

Nov 11, 2015

11/11/15 My husband and I bought a Lexus from there. We would never ever recommend them to anyone. They remind me of a slick used car dealership. They tried to add all kinds of services. We bought some service contract with Lexus of Nashville. We were lied to and told that Lexus knew them well. When we contacted Lexus, they had never heard of Sean..the guy who told us Lexus of Nashville knew him well. Cancelling that was a disaster. We had to call the GM. Finally Holly was the only one who knew what was going on. Brenda, the sales person, told us the spots on the Lexus would come off. We dropped our car off for the repair guy and we called and Brenda said they came out good. When we went to get the car, the spots were still there. Not sure why she lied..did she think we wouldn't notice? We emailed both her and Sean about different things and no response after we tried multiple times to contact them. I would stay away from this place. We have had great experiences with other dealers but this one is not one of them. It is a scam. They tell you anything to get your money.

Camry owner

Nov 2, 2015

We purchased a pre owned Camry. It had about 30,000 miles, and Toyota of Murfreesboro said that a lifetime powertrain warranty came with it. When we went in to sign, we were told that we only get the powertrain warranty if we take the maintenance plan. The plan is another $800. We were told that it would not be a problem to get oil changes and service (I specifically asked because we have had long waits there). Our first oil change, we made the appointment and still had to wait over an hour. Now for the second oil change we are told that the first available appointment is in 2-3 days. My wife was told that she could drop the car off and they will drop her off at work. All this for an oil change....Mobile 1 can do this in 15-20 minutes. We were mislead about the powertrain warranty and the convenience of the maintenance plan.

G. Shupe of Cookeville

Oct 13, 2015

Doing business with frank Taylor and Toyota of Murfreesboro was a delight. Great customer service well worth our trip from Cookeville . This was our second time buying from Them. Great interest rate. Excellent Job. Thanks Gary and Sharon.

Elizabeth

Oct 9, 2015

Long story short....Mike Nobles, Internet Sales Manager, called and said "Great news, we are going to accept your offer for the car you asked about." It was a red 2012 Camry SE...SE is the key point here. I knew what exactly what I wanted and what I would pay for it. Needless to say, I was excited. After setting up an appointment time of 6:45 pm, it was all set to go. My husband got off work early so we left early. The whole time we were texting back and forth with Mike to let him know we were on our way. his response was "Great. See you in a little while.Woo-hoo...I'm getting the car I've been waiting for. NOT!Mike and his sidekick Steve met us outside and was leading us to an LE not SE. I looked at Mike and said "This deal was for an SE". He said I'm sorry, that one sold right before you got here. I do have this red LE that I can make you a deal on.Needless to say...I wouldn't buy a bottle of water from this dealership if I was suffering from dehydration.BEWARE: as of this posting the car is still posted on their website for sale: Stock No. U119403AVIN 4T1BF1FK6CU605333

Gene Miller

Oct 9, 2015

I've been looking for a new Tacoma double cab with a long bed. There were certain things I was looking for that I wanted. This would be my 2nd Tacoma. Blake Poteat was very helpful and patient and answered all my questions. Vehicle purchasing can be a real hassle, but Blake made it hassle-free. I really love my new Tacoma and found just what I was looking for. I look forward to driving it for many years to come! Blake - Thanks!

Lexus,tundra,scion

Sep 24, 2015

Great ALL the way around ......this is the 1st used ive had ...So far So Good ! Matt Breaux was GREAT and didn't know him before walking around looking at cars.

Thisplacesucks

Sep 5, 2015

I know buying a car is rough and used cars are never perfect but mine had to go to the shop the next day because the windows magically stopped working. And yes, I had to pay for it. My friend bought from here and like mine, the next day it died and was in the shop for a week. But that doesn't even touch why I would not go back here... I never asked for additional warranties or anything but as a first time -female- car buyer, they added everything they could and I knew the car salesman so I did not pay as much attention to the details as I should have because I TRUSTED them. Well, I shouldn't have. After I realized how I had been taken advantage of, I went to the finance guy, Will, to fill out the papers to cancel the additional warranties and get the $ back. After he told me he was too busy to see me at the moment, I sat down anyways. He put the paper in front of me and told me to sign it. Learning from my mistake before, I asked questions first and that irritated him greatly and he was persistent about changing my mind to cancel. I signed because it was my decision to make. That was in March. June came around and nothing had happened. So I contact them again, they said they would email the paper work again. Didnt happen. So I went to the dealership yet again! Signed the papers after Will, trying to change my mind again, didn't even know how long the warranty was for. It is September and still nothing has been done. I've emailed the owner, Andy, and no word back. I'm not at all satisfied with them adding stuff that wasn't asked for, then treating me like garbage because I'm not giving them more money, and having to take so much time for nothing to happen in return. Through all this the salesman, Kaissi, was just that...a salesman...who had no knowledge of anything but being able to talk his way to a deal. He coukd never answer questions for me nor remembered anything abiut the deal, didbt even show me the carfax history report after i asked for it. I will never shop here again and I will never recommend this dealership to anyone. Again, I should have taken an experienced car buyer with me or not trusted the salesman who was a personal friend. I do admit those mistakes.

goblue

Aug 27, 2015

Shopping for a vehicle shouldnt be tuff, once at Toyota everything clicked. Blake Poteat and the owner made it easy. Thank you, Charles and Lisa

Lauren Harmon

Aug 27, 2015

We just purchased our new Rav4 this past Saturday and it was a great buying process. Steve Woodard was a great person to purchase our vehicle from. He was patient and found the exact Rav4 we were looking for. He was not pushy like some car salesmen can be. He made the expereince very comfortable and pain free. I would most certainly recommend friends and family to visit Toyota of Murfreesboro and ask for Steve. He will change your opinion of buying a car.

Tina, John, Emily

Aug 26, 2015

Steve Woodard was a great support to my daughter and our whole family as we purchased a used car on line for her. She is attending college in TN and we live in Hawaii. There were many challenges that Steve (and the whole Murfreesboro team) helped us overcome. We appreciated how much Steve/the team offered to support my daughter for any needs she may have with the car since we are so far away. It was a great experience for all of us!

Happy

Aug 22, 2015

I met Steve Woodard last week and bought a car that day. I was very impressed with the new Toyota facility and Steve's ability to treat me as if we were old friends. I felt very comfortable , no pressure and very informed about the car I bought. I have already told others about this good experience and am very happy with my Highlander. Thanks Steve! Kim Jameson

Rob in Murfreesboro

Aug 19, 2015

I was recently shopping for a new or used car. I hate buying a car; due to the "games" most dealerships play. This was NOT the case at Toyota of Murfreesboro. My wife and I stopped in one evening and were met by Blake Poteat, Sales Consultant. He was friendly, courteous, and never pressured us in any way. I told him I was two weeks away from being ready, and he said to please let him know if there was anything in particular that I was interested and he would try and find it for me. In the meantime, I visited another dealership in town, What a mistake; I was called every day after my visit; both to my office and to my cell phone. It was close to being harassed! I finally told the other dealership that they had helped to make up my mind, and that I would be returning to Toyota of Murfreesboro to see Blake. That's exactly what I did, and I couldn't be happier. I purchased a 2012 Toyota Avalon that had so few miles that it still has the "new car smell". While working on the sale, Andy Obeissy, Owner/General Manager stopped by to say hello and to thank us for our business. When I am ready to purchase my next car, I will be certain to go see Blake Poteat first. He is a true gentleman and cares about his customers. Well done, Blake. Thank you!

NSmith

Aug 17, 2015

Frank Taylor and Uncle Bud of the internet sales were great to work with!! They were very patient and helpful willing to make personal time.. Thanks

Denise C

Aug 10, 2015

I was looking for an upgrade to my 2013 Camry hybrid but wanted more than just a back- up camera. With the help of a deal I had received in the mail and Arron Morris and Vinny, I was able to get everything I wanted in a new 2015 Camry hybrid with 0% interest, too!

ricjard37

Jul 30, 2015

Once again the dealership owner and the best salesman, Blake, came through with another outstanding sale and taking care of the customer. You guys are great. Again, thanks to Blake for the outstanding service and delivery.

Joe & Marian

Jul 25, 2015

Our Salesman was Steve Woodard. He worked hard to find us just the right car for our needs. He was friendly, polite and had a thorough knowledge of the cars available in our price range. Excellant job Steve.

Spence

Jul 16, 2015

Patient and understanding of my wants/ needs in a new vehicle.

Alan

Jul 16, 2015

Go see Brenda if you want a new vehicle. They didn't have the truck I wanted but Brenda found one and got it here quick. No hassles or problems of any kind. Great deal on my new Tacoma.

Brandon Russell

Jul 14, 2015

Matt Kneisel did an excellent job helping me find the truck I have always wanted! He was very kind and personable to my family. He made us feel at home at Toyota of Murfreesboro!

John Wentz

Jul 10, 2015

After 11 years and 245K on a Honda Accord, I decided it was time to look at a new car. I contacted Steve Woodard and he had the car ready for me when I arrived. Steve did a great job and the car buying experience was better than what I remembered. Needless to say, I purchased a 2015 Camry XSE and couldn't be happier with my decision over the Honda Accord. I would reccomend people to Toyota of Murfreesboro based upon my experience. Everyone there seemed to really go out of their way to help and answer any questions.

Brittany R.

Jul 7, 2015

Steve Woodard was an awesome guy to work with! He was not only patient with my husband and I but also with our three girls! Never pushy and let us make our own decisions about what we wanted or didn't want. Sometimes salesmen can be pushy and try to talk you into things but not this guy! I love my prius v! I love the room, the gas mileage, the look, and not to mention the LIFETIME WARRANTY! I would recommend this dealership to anyone and if your looking for a good salesman ask for Steve!

Sholtman

Jul 7, 2015

Great customer service! Steve Woodard and Michael Adams made the pain of buying a used car painless! Both very professional. They listened to our needs and together we found the perfect vehicle! Love our car and will be coming there for all our service!!! Will recommend this dealership to friends and family! Thank you!!!

A hard worker

Jul 6, 2015

We bought a car from the dealer during the July 4th holiday and were very impressed by the dealership and professionalism. Will recommend to anyone that I know!

Brian Cornelison

Jul 4, 2015

I really love my car the salesman "z" was wonderful.

Jim and Shari

Jul 2, 2015

"The salesperson, Steve Woodard, was everything one could wish for in a buying experience. He was courteous, friendly, concerned that we be completely happy, understanding of our feelings and opinions, and, while eager to accommodate us, not pushy. We liked him a lot. "We had been looking for a pre-owned vehicle, and he called to say that the dealership had three that seemed to fit within our parameters. He made room in his schedule for us to test ride them that same afternoon. We liked, but did not love, all three and were not ready to make a decision. He understood. He asked if we would consider a new vehicle and understood our reasons (both ecological and economic) for preferring pre-owned. Still, he said that after spending the time with us and getting to know our needs and preferences, he was aware of one new car that seemed to be exactly what we were looking for. Would we take a look at it? Well, OK. And he was exactly right. The Prius he showed us not only fit the bill but had been marked down substantially for the 4th of July sale. "Mr. Woodard spent a lot of time being sure we understood how to operate the car and answering all the questions we had. He even helped us clean out our trade-in. Our only disappointment was in the trade-in analysis, but Mr. Woodard did get us more than the original offer, and we accepted rather than having the hassle of selling the car ourselves."

Becky Davenport

Jul 1, 2015

Young Mr. Ben Mcmillan was very helpful, he helped me in every way and was very polite!!

James Fisher

Jun 30, 2015

My buying experience at Murfreesboro Toyota was very pleasant, everyone of the staff that I came into contact with were very friendly and courteous. The sales person, Brenda Sandler, was very helpful and made sure that we were able to talk with the right people to answer our questions. Her interest in helping us did not end as soon as the deal was sealed. She continued to be helpful while preparing the automobile for delivery. Showed us several good features of the car and helped us to understand how we could benefit from them. I recommend her to anyone looking to buy a Toyota, I was impressed with her honesty and effort to please the customer. Also appreciated the courteous interaction with Tony (one of their sales managers). I like the car and look forward to working with others in your facility that will be maintaining my car in the coming years. Thanks James

RichMc

Jun 29, 2015

The dealership was the most friendly and helpful one I have ever bought a car at. I never purchased a Toyota before but I will be more likely to look there first before I buy my next car. They don't pressure you and they explain everything very well. Thank you for being so easy to work with.

momma's new ride

Jun 29, 2015

We went to check out a Prius C for darling daughter #2. We had a good experience even after being stuck in the elevator with our sales person Matt Breaux who helped make light of the situation. A little while later and a few selfies to Facebook, we were able to test drive and ultimately bought our new car in sea metallic blue. Overall an easy car buying experience thanks to Matt.

J. Corder

Jun 28, 2015

It was such a wonderful buying experience, my sales person was so nice and had a lot patience with me. I was able to say what I liked and what I didn't. I would recommend Toyota of Murfreesboro to anyone, that's only if they will want the best customer service ever of their life. If you do choose to take my advice ask for Steven Woodard he was a wonderful salesman all I can say is be ready to make a new friend for life I know I did for years to come

Richard and Patti

Jun 25, 2015

Ben was very professional and helpful throoughout the whole trade and purchase process.

Muhammad Ajmal

Jun 14, 2015

I recently purchased Toyota Sienna. I had a very positive experience and would again go to them for my future needs. Frank Taylor was my sales person, who made every effort to make the the whole process smooth and enjoyable. Muhammad Ajmal

Charlene Triche

Jun 13, 2015

Frank is the greatest a true representative of of the Owner who I found very approachable and i humble. The finance staff friendly and made this process beautifully humane. I felt like a valued customer.Thank you for your assistance and kindness.

Meier, justus2

Jun 12, 2015

Gus did a great job selling us our car.Doug was great on the financial end. Salesmen opened doors for us. Everyone was so friendly & helpful. Beautiful, clean dealership. Was treated like royalty by Gus & others there. Would definitely purchase another vehicle from here if needed to. Many thank yous to Gus! Lisa & Mark Meier

Nathan and Tammy Lancaster

Jun 11, 2015

We recently bought a new Sienna. Toyota has always been a great reliable automobile for us. Our salesman, Darren Douglas, was a great asset during our purchase. He is very knowledgeable, friendly and great to work with while shopping and purchasing. We highly recommend Darren and Toyota of Murfreesboro to everyone we know! Thank you for a great experience!

Janet & Al

Jun 10, 2015

Victor was a Professional Salesman. He made our purchase an awesome experience. We will recommend him to our friends and family

Russel A. Helmers

Jun 9, 2015

I believe that you as a company are great. As Billy Walker and Vinnie did your company a great service. Both did a outstanding job.

JMILLER- FLATFOOT

Jun 5, 2015

Brenda sandler my sales person was great helpful and treated me like a friend. I would also like to say that hollie in finance was just great and worked hard to get me the best deal. Good things happen to people like this who put others first. GOD BLESS ALL.

Mark Warrick

May 29, 2015

My wife and I were discussing our options after our insurance carrier totaled our current vehicle after an altercation with a deer. During this time my wife was driving a rental, a Toyota Camry. I logged on to the ToM website and found a Camry that we wanted to look at. Within minutes Ms Brenda Sandler, an Internet associate contacted me and we set an appointment at the dealership. When we arrived at ToM we were greeted by Jonathan Russnogle, who was courteous and knowledgeable, not only about the vehicle we wished to see but the total sales process. I am normally very reserved at car dealerships but thanks to the staff at ToM the process went smoothly and we now have a newer and more fuel efficient vehicle. Thanks again to Brenda, Jonathan and Doug for their professionalism and responsiveness.

Carol Cauthron

May 19, 2015

We had a great salesman named Azeem Khan. He was the best, not pushy, and very helpful. Everyone at TOM was very nice to us.

Troy C

May 14, 2015

Purchased a 2015 Tundra last week for my wife and we love it! Ask for Frank Taylor--he is a very nice gentleman and great to deal with. Brand new building and they have a great selection. Looking forward to dealing with again in the future. Troy & Emily Carter

Margaret3

May 13, 2015

I must say that the staff (Sales & Service) of Toyota of Murfreesboro are excellent in every way. The service department, under Van's leadership, could not be more professional. My husband and I use their service department for both our cars and have never been disappointed in their work. I highly recommend Jonathan DeBerry in the sales department if you are looking for a car. He is very knowledgeable and will work with you until you are satisfied with the deal. This group of professionals is a true asset to our community.

janets98

May 8, 2015

The new facility is beautiful and it's very conveniently located. The staff was wonderful: polite, friendly, and very professional. I was there about 1-1/2 hours and was very glad I had brought my Kindle so I could read because the placement of the TV is very poor. They've provided customers with a beautiful large screen TV but it faces a wall of windows so it's difficult to see anything except glare. But that was the only negative part of my experience.

Barb

May 7, 2015

We have a 2013 Prius and a 2006 Avalon and have had them serviced at the old location in Murfreesboro on South Church Street many times.. The new facility is very nice, however; I was very surprised that the muffins, etc. are not longer provided at no charge to customers waiting for their car to be serviced, now a "waiting treat" must be paid for by the customer and the TV in the waiting area is beautiful but it would be better had someone thought about it's placement, you can't see the picture because all the widows reflect off the screen. All the associates were very nice, as always. I'll be going back to have a replacement part put in my Prius, hopefully; I'll get a "free" muffin while waiting :-) It's the little things that make life pleasant....

Bill Freeman

May 6, 2015

I stopped by this past Saturday looking to get a new truck and in less than 3 hours I was on my way with a new Tacoma. I'm thoroughly pleased with the service I was given before,during and after the sale. I had a great salesman ( Garret Stiles ) whose enthusiasm is contagious. He was excellent with his honesty and courtesy while we worked out and deal that was best for me. I will continue to refer my friends and others to shop here as not only do they have an excellent product with Toyota, they have a great selection of other vehicles available. They offer a lifetime warranty available that made my decision easy. This is the second vehicle I have purchased from them and also recommend the service department. I will continue to do business with them in the future. Thanks again for a great experience and see you soon !

"ZAC"

May 3, 2015

I have purchased several cars in my life, but this was the best experience I have had. My sales consultant Mohammad Al Kaissi was very professional, helpful and catered to my needs. I am very happy with the overall purchase experience but in particular with the honesty and top-notch customer service I received. I highly recommend this car dealership, my sales consultant and love the new Highlander.

Aimes

May 1, 2015

I loved buying my new RAV4 from this dealership! Everyone was so sweet and willing to do whatever it took to make sure I have the right car! Ron Brewer was a great salesman and was very thorough when teaching me about my new car! I highly recommend them!

Lisa from Chattanooga

Apr 21, 2015

I had a bad experience with a local dealership in my area. But ToM restored my faith. The staff was so great that I've been telling everyone where to go and get a great car with great service to match. Buying a car is easy, but getting that superb customer service is what brings customers back and isn't that what it's really all about. We are so glad we found you guys.

Steve

Apr 17, 2015

They took care of my 2014 Rav 4 with no hassle at all. I appreciate the service greatly and would recommend this dealership to anyone looking for a new vehicle.

Mark and Darlene Johnson

Apr 16, 2015

Our experience with Chris ray and the other staff members that were involved with the negotiations with the sell of our new tacoma were great. It took longer than we wanted, but the outcome was well worth it. Thanks for everything toyota. We will definitely do business with you again. Sincerely, Mark and Darlene Johnson

Kim H.

Apr 8, 2015

I was running late and they were very nice and accommodating. The new facility is great and so were the staff!!Great vibe and work environment

kenny

Apr 7, 2015

It was great experience buying a car this my fifth car in 2 years and they have been great. Our salesman is great guy he is very helpful. His name is Kaissi and the price was great too.the new facility is very nice building and accomadating. I would recommend if u buy toyota car you should give them try.

Henry K

Apr 6, 2015

Visited site on line. Good Visited location--excellent help putting me in a Corolla

Deji 'Babaloosa'.

Apr 4, 2015

Just purchased a toyota highlander (AWD Limited) from the toyota dealership at 2525 S. Church Street in Murfreesbor, TN. and could not have had a better experience. Charles Ray was my dealer representative and smiled throughout the negotiation process even when it seemed we were not going to agree on the price. I went to at least five dealerships between Nashville,TN and Atlanta ,GA. but did not find a place more friendly. Everyone I talked with was cordial and cheerful. Will highly recommend this place to anyone looking for a new or used toyota at a reasonable price.

Jackie and Fred

Apr 3, 2015

Recently purchased a Rav4 and was treated wonderfully. Thanks to Blake Poteat for your salesmanship and Will Thomas for your help with financing.

RyanB

Apr 3, 2015

I came here on a Monday. Looking for a new truck, so I did some research before hand. I wanted to check out the Tacomas. There was a much larger selection than I could have imagined. With about a dozen different Tacomas all fitting my criteria. Garrett helped me find the one that best suited me, without regards to the price. The truck I found was beautiful and the lifetime power train warranty only helped. I was on edge at first but with the help of Garrett, the whole process was so much easier. I would definitely recommend this dealership to a friend and when you go make sure you ask for Garrett!

Shannon73

Apr 2, 2015

Everyone was really nice to work with. We found exactly what we were looking for, thanks to a great salesman. Make sure and ask for Tyler when you go in. We will definately be a return customer!

TennesseeTrekker

Apr 1, 2015

I've been taking my Highlander here for service since I bought it with 15,000 miles on it in 2007 from another dealer. It now has 215,000 miles and looks and runs great. I've had nothing but good experiences with the service department. Sure, I've had unforeseen repairs but I appreciated their inspections and bringing things to my attention BEFORE they turned into bigger problems or left me at the side of the road.

Fay Clanton

Mar 29, 2015

I just bought my second Rav 4 from Toyota of Murfreesboro. I bought a 2015. Darren Douglas was great to work with. He was very nice, answered all of my questions and set my cell phone up for me. Darren and the staff at Toyota made me feel very comfortable. They were all very warm and friendly. I would definitely buy from Toyota of Murfreesboro again.

Sloan

Mar 28, 2015

Brenda Sandler was excellent to work with! Very friendly and willing to answer any questions or concerns. I would definitely recommend Toyota of Murfreesboro to anyone looking to buy a new vehicle. I was able to purchase my 4Runner and drive it home that same day! The service is excellent!

darell and waj

Mar 25, 2015

Before going to Toyota of Murfreesboro, we went to two other car dealers to look for a new car. We were just wasting our time since they let us go back again and again and again. It was just too time consuming so we decided to try toyota. Lo and behold! toyota Murfreesboro processed the car we want to purchase just within a day! Mohammad Kaissi, the agent and Doug Beuttel, the finance guy who helped us are just truly amazing! We could not thank them enough. It was the fastest and best buying experience! Now, we are enjoying our new totota corolla. I will definitely be a customer for life and i will proudly recommend Kaissi to my friends and family. God speed to you guys and more power to Toyota of Murfreesboro.

LesMills

Mar 20, 2015

My wife and I just bought a brand new Prius C and had a fabulous buying experience. Brenda was a pleasure to work with and Will was a magic man with financing. They worked hard to get us a great deal. We are so excited to drive off the lot with our new car! An easy, pleasant buying experience. Highly recommended!

Anita Eldred

Mar 20, 2015

My husband and I recently purchased a 2015 Rav4 from Will West. Will was a delight to work with. He was able to answered all of our questions. We found out that dealing with this dealership was a fun experienced. We appreciate Tony taking the time to explain some things for us and John Lennan for the mountain of paper work he did with great patience and knowledge. When we are in need of another car we will be back and we will request Will. We love our bright red car. Thank you: Rev Tim and Anita Eldred

Connie

Mar 19, 2015

Buying a new van was great from start to finish. Jonathan Russnogle was a great help and explalned everything about the van. The whole transaction went very smooth. Thanks to Jonathan and Doug Beutel, finance, for all the help. Great experience in getting the van.

New Truck owner

Mar 16, 2015

It was a fantastic experience from start to finish. Not only did the entire transaction go well, but it was fun; no stress and no surprises. From Johathan Russnogle (sales) to John Lennon (finance), it was top notch; best experience ever in buying a car.

steve

Mar 13, 2015

I will never take my Toyota too them to get worked on . They didnt want too take time to fix window latches. Van service manager is in wrong position. Very lazy

Elizabeth Yvonne Norton

Mar 12, 2015

My husband and I recently purchased a new Camry. Although buying a new car was something I was actually dreading, it was surprisingly a very pleasant experience. "Z" Khan was very attentive, polite, and answered all our questions fully. "Z" certainly demonstrated above what I consider good customer service. My dad had previously bought a car at Toyota of Murfreesboro, and told me "they will take care of you," and they certainly did! I am comforted to know that I will have them for future service for my car. Thanks again!

Ib

Mar 4, 2015

My experience at Toyota of Murfreesboro has been excellent. Sales consultant Blake Poteat helped me and wife in purchasing our 1st car. He really worked so hard for getting us the car what weve wanted and providing us excellent customer service. I would also like to commend Tony Patanella and GM Andy Obeissy for giving us the best deal and also providing us an outstanding customer service that surpassed our expectations. I highly recommend Toyota of Murfreesboro and Blake Poteat in purchasing a vehicle.

Merrill senior

Feb 24, 2015

I purchased a pre-owned Camry from TOM a month ago and was impressed with the quality of service I received. I dealt with Blake Poteat and Darron Douglas. Both were very helpful and patient. I traded in a 14 year old Camry which was extremely servicable and have high hopes on the newer one. Everyone at the dealership was courteous and helpful.

Bonnie L Mason

Feb 19, 2015

the people that took care of me were extremely friendly and helpful. They really listened to what I needed and wanted. I LOVE MY NEW CAR!!!! And I am sure I will love it for a long time to come...this is my second toyota.

Lovemycamry

Feb 10, 2015

I recently purchased a 2014 Toyota Camry at your dealership. Cody Lutz was the most pleasant car sales person I've ever dealt with. He was patient and took the time to help me understand everything. Charming, pleasant, knowledgeable all describe Cody. Your dealership is fortunate to have him in your employee.

Highlander buyer

Feb 10, 2015

We just took delivery of a 2015 Highlander and are happy to say that the sales experience was very satisfactory. Cody Lutz did a fine job of handling the deal for us. He took plenty of time with us, going over the high-end electronic bells and whistles on the car. I highly recommend the dealer and salesman.

benglish

Feb 7, 2015

I started my search online and Cody Lutz was my internet salesman. Working with Cody online was a pleasure. I was able to do my research at home without pressure and when I was ready to look at the 2010 Corolla, Cody made sure it was ready to take for a test drive and had it parked out front. When we made the decision to buy we were very pleased with the negotiation process. We had our deal in less than 30 minutes. I was very pleased and highly recommend Toyota of Murfreesboro and Cody Lutz.

Richard the great

Feb 6, 2015

These two vehicles I bought one in Jan and one in Feb. First of all, I would like to say that Blake and the owner made my purchase experience outstanding. The owner was concerned about my purchase that he even emailed me and wanted to know what he could do on my second purchase to make it happen and for me to be satisfied. Blake made sure he took care of me and he spent extra time with me and never once did he try to pressure me to buy. I would recommend this dealership to anyone.

sam

Feb 3, 2015

First time buyer, was given a good deal and solid help.

KurtandJenn

Jan 22, 2015

We had a wonderful experience at this dealership! The were very attentive without being high pressure. Our salesman, Kaissi, listened to what we were looking for and never pushed to sell us the upgraded version that we didn't "need". We love our Highlander and certainly plan to do business with Toyota of Murfreesboro again in the future!!

Phillip

Jan 17, 2015

Jonathan DeBerry and Andy treated us with respect and as friends when we purchased our new, lightly used vehicle. I also had a great experience with the service and body shop. The staff is obviously trained and understand the value of doing things right the first time. Highly recommend this crew of people.

Ashley P.

Jan 15, 2015

Let me start off by saying I have gone to numerous dealerships, and Toyota of Murfreesboro was by far the best. From the awesome customer service to the hard working car salesman (Jonathan DeBerry). I was pleased 1000% and will recommend this dealership to anyone who crosses my path in need of a car. Jonathan Deberry went above and beyond to help me get my first car, and I greatly appreciate his hard work.

Brad and Dan

Jan 7, 2015

I bought my first toyota tacoma here back in 2009 and they were amazing. I live almost 2 hrs away and it was with the trip. I recently was in the market for a new highlander so I got prices at other dealerships and this was the best one . I saved 7200 on my purchase here compared to other dealerships and it was all thanks to Jonathan DeBerry. He has been the nicest and easiest salesman I've ever dealt with. He made me feel right at home and it was the fastest deal I've ever made in my life. I highly recommend him if you need a vehicle. My aunt also bought a car a rav4 the same day from him and felt the same way I do about his service. I know where i will be going and my whole family from now on Toyota of Murfreesboro .Please don't waste your time at other dealerships go see Jonathan DeBerry you and your wallet will be glad you did!

Davenport

Jan 6, 2015

We had very good experience while buying our truck.

hoehiney

Jan 3, 2015

I would like to thank Marty Goodbread, Internet Sales Consultant and the entire Team for the exceptional purchase experience at Toyota of Murfreesboro on our 2008 Chevrolet HHR. John Lennon, Finance Manager did a great job, getting us in and out quickly on Christmas Eve, getting all of the paper work done. It was a pleasure doing business with an Awesome Team.

rustytumpet

Jan 3, 2015

On multiple occasions I have taken my car to get it's oil changed at this location. Each time the service advisers are pushy and find something different wrong (second opinions have proved otherwise). Multiple times they have stated to "listen to a trained professional" not your husband. This dealership's service department is in it for the money and uses high pressure tactics to scare you into extra service.

Edward Gehrke

Jan 2, 2015

Thank you Brenda Sandler for helping me purchase my beautiful Toyota Tundra.....your personality and professionalism was outstanding. I would return to buy another vehicle from you and will recommend friends to do so as well!!

m wren

Dec 30, 2014

I went into see about a lease vehicle and walked out with a beautiful late model car. Darren Douglas gave me excellent service and the best deal I could ask for

PotterThePrius

Dec 27, 2014

I am so thankful for Toyota of Murfreesboro. It was a simple process, they were very accompanying of our needs, and Jonathan DeBerry helped me get my dream car. I could not be happier.

CJ

Dec 19, 2014

Bought a new Toyota with Blake: great, easy buying experience. Would recommend to those looking to buy a car in the Nashville area--it's worth the drive out to Murfreesboro.

Wendy Vinsant

Dec 16, 2014

The process was So smooth! All went very well! Great sales rep...Chris Courtney!

Tom B

Dec 16, 2014

I bought a new Toyota Rav 4 Limited in 2012. I have had an excellent experience with the routine service on each visit. Prompt and friendly along with a nice customer lounge to wait in. Recommend highly.

drno2542

Dec 16, 2014

Recommended some note worthy services since I was moving across country. Jasmine was very helpful and courteous. Would recommend servicing your Toyota vehicle here again.

Cody Jobehdari

Dec 15, 2014

I just purchased my 2007 Mercedes Benz GL-450, and I am in love with this car. Meanwhile, I have to mentioned that buying this car was free of hustle or headache since I told them my bottom line price and they match it as closes they could in matter of thirty minutes. They surely have a very good salesman and also very good used car Manager which I really recommend both of them to anybody. My salesman was Mr. Azeem Khan, and his manager was Tony.

Dr. K

Dec 7, 2014

Extremely happy with both the dealership and the vehicle, a new Toyota Highlander XLE. Got an excellent price by being firm and persistent.

Jason & Ashley Peery

Dec 2, 2014

Blake Poteat (sales) and Will (finance) are two of the most professional people we have met in all dealings in the car business. They both provided exceptional customer service and exceeded our expectations. We are pleased with our purchase and would happily give Toyota of Murfreesboro our business in the future! Thank you for making what could have been a stressful process an easy one! We are thoroughly impressed with our experience!

RBandAsh H

Nov 25, 2014

Darren was extremely helpful, Will in finance was very informative and they both gave the extra effort!!! They worked with us to make sure we were making the right decisions and the best situation for my husband and I. Andy has always been great as well. This is the 6th car we have bought from this dealership!! Very pleased and my new Camry drives awesome!

CarolyneP

Nov 25, 2014

I just purchased a Camry from Toyota of Murfreesboro and I received the BEST customer service one could hope for. My salesman, Z Khan, was so very helpful. He even came in on his day off to assist me. I will gladly recommend Toyota of Murfreesboro to any one needing to purchase a car. All the manager came around and introduced themselves to me, which i thought was very nice. The business manager, Will, explained everything in detail and was extremely helpful in answering all my questions. I could not be happier with the service I received from everyone.

the easy one

Nov 24, 2014

I bought a new 2014 Toyota Corolla from Blake Poteat & Chris Ray a few weeks ago and couldn't be happier with the experience I had! Very friendly staff and they made it very easy

Emily

Nov 19, 2014

Jim Russnogle at Toyota of Murfreesboro was wonderful to work with. He knew I did not have a lot of time and got me in my new car quickly.

Tot

Nov 13, 2014

Toyota of Murfreesboro is definately the place to go when looking to buy a Toyota. Jonathan Deberry,is the sales man I worked with and he has been nothing short of amazing. He is very attentive and works with you to ensure that you get the best deal available. He works with you during the process and after the entire process. He also constantly follows up to ensure that you are not having any issues with your car. If you ever want to buy a toyota, this is the place to go. The customer service is top notch and everyone is so nice and friendly (including the big boss). Great experiece.

Alex

Nov 11, 2014

Great place to purchase a car. Sales staff very professional.

Joshua T. Crain

Nov 10, 2014

I have purchased four vehicles from Toyota of Murfreesboro in the past year. My salesman all four times was Kaissi and I was able to get exactly what I wanted each time. He has always been professional and energetic. I have not found him to be pushy or overbearing. I told him what I wanted and he was able to make it happen. On two occasions he ordered what I wanted and had it on the lot within a couple of days. I will continue to be a Toyota of Murfreesboro customer because of Kaissi.

Daniel C.

Nov 7, 2014

Brenda Sadler was the most patient and non-agressive sales rep I have ever met. She was willing to wait on until I was ready and made every effort to answer my questions and get what I wanted regardless of where it was in the State. I recommend the Brenda and the other staff (Charleen, Mike, & Will - forgive me I cannot remember last names) I encountered while at Toyota of Murfreesboro to anyone and everyone who wants a quality product and service.

JRV

Nov 3, 2014

I just bought a 2014 Avalon Limited. Chris Courtney did a fine job of helping me find the car I wanted. He did not pressure me but answered my questions and was very up front with information. I am pleased with the buying experience at Toyota of Murfreesboro.

BamagirI

Nov 2, 2014

The salesman I worked with, Marty Goodbread, was outstanding. He was knowledgeable and patient with me during the process. He readily responded to email questions prior to my scheduling a test drive. He was attentive but not pushy. I traveled 90 miles to this dealership after becoming unhappy with the sales tactics used at the dealership in my town. Be sure to do your homework and research vehicles using their web page, including reading all the fine print, prior to going to the dealership. The original price I was given during the negotiations process was significantly higher than the advertised Internet price. The showroom definitely needs to be bigger and updated, but they are building at a new location which is definitely needed.

Jessica

Oct 25, 2014

This was an amazing experience! Darren was awesome and so helpful. He worked with me and my fiance to get us a car we could afford and made sure it was safe. I went in with the intention of getting an SUV but it wouldn't work with my budget and instead of tempting me with one, he showed me other options. We were treated very well and everyone made sure we were being taken care of.

Tom Walton

Oct 24, 2014

Jon Russnogle did a great job-helped me understand my car better-gave me a good lesson on the use of my Bluetooth device.

Steve

Oct 1, 2014

Very good buying experience, good vehicles great salesperson.

Sandra C. Jarrell

Sep 26, 2014

I came in looking for a car but really wasn't planning to purchase necessarily that day, but I saw exactly what I wanted. Darren was very friendly and efficient with helping me decide. I felt very comfortable dealing with him. he made every effort to try and make this deal for me and to make it to where I could afford it and not feel uneasy or pressured about my decision........I walked out of there one very satisfied customer and very proud of the purchase I had made! I love my car and I wanted it ever since I first saw it advertised and now thanks to all of you at Toyota of Murfreesboro Tn. I have it!

Kelsey

Sep 24, 2014

Mr. "McFly" was exceptional in customer service. I was a little nervous about test driving and he calmed my nerves. In addition, he explained all of the features of the car that I purchased. I would highly recommend Toyota of Mufreesboro.

Randall l Timmerman

Sep 23, 2014

Cody Lutz our salesman was the best one we have ever had, we have bought many car over our lifetime.

N. Goudong

Sep 23, 2014

We Came in on a 2014 Camry. We were greeted by Chris Ray. He asked all the right questions and found the right car for us. Chris was very polite and took his time to answer all of our questions. We never felt rushed during our deal process. Everyone at the dealership was helpful and friendly. We got a great deal and we recommend Chris Ray if you are in the market for a new or used car.

Sara Richardson, retired OR nurse

Sep 21, 2014

Recently, while my 2002 Avalon was in for service, I decided to test drive a 2014 Avalon. Heath, from Service, introduced me to Bounlay (Boo) Douglas in Sales. From the very beginning, Boo was extremely professional knowledgeable and pleasant! She was never impatient or aggressive with me even after test driving x3 Avalons. Andy Obeissy, Owner/General Manager, was very fair and considerate which made for a great car buying experience! I cannot sing Toyota of Murfreesboro's praises enough! I thank Andy, Boo and Finance Manager, John Lennon for making the dreadful car shopping painless and thank you Heath for introducing me to Boo. Murfreesboro is so fortunate to have this great staff on board at TOM!!

Daniel Knapp

Sep 21, 2014

A great big thank you to Brenda Sandler and Toyota of Murfreesboro. I was looking for a Toyota Tucoma on the internet and saw one that was advertised by Toyota of Murfreesboro. I answered the add and was called by Brenda, I informed her that I was interested in the truck and she said since it was so late in the day she would hold the key, pull it up to the front for me to see the next morning. The next morning the truck was in the front of the building, I loved the truck, Brenda was super nice as well as everyone at the dealership, it was very easy dealing with these people, a definite five star operation.

STARFWD9

Sep 16, 2014

MY WIFE AND I VISITED THIS DEALERSHIP LOOKING FOR A USED CAR. WE WERE SHOWN 2 VEHICLES THAT DID NOT MATCH WHAT WE SAID WE WERE LOOKING FOR. WE TRIED TO DISCUSS PRICING AND THEY WERE VERRRRY HARD SALE. WHEN WE SAID WE DID NOT WANT THE CAR AND WE INFORMED THEM WE WERE READY TO LEAVE HE THEN ASKED US IF HE COULD GET HIS MANAGER TO COME OVER AND THANK US FOR STOPPING IN TO THEIR DEALERSHIP. THE MANAGER WAS VERY PERSISTENT ON MAKING A SALE. WE FELT BULLIED TO THE POINT THAT WE HAD NO CHOICE BUT TO WALK OUT. I WOULD NOT RECOMMEND THIS DEALERSHIP EVER!! WORST EXPERIENCE EVER!!!

Alex

Sep 15, 2014

I am a first time buyer and I'd like to say that Brenda Sandler and her staff at Toyota of Murfreesboro are fantastic. She is a very patient and wonderful person. She makes you feel like a person and not just another sale, and this goes for the financial people as well in her office. If you are in the market for a new car go see Brenda. She is someone you can get a long with and the guy who helped with the financial part of the process, Andy, is awesome as well. Both were extremely helpful to me and made me feel like I can trust them with anything I need. I am going to recommend that if anyone needs a car or help with a car they should go see Brenda Sandler.

Alex

Sep 13, 2014

I'm a first time buyer and the woman who helped me is nothing short of awesome! Brenda is exactly what you want in a salesperson. She is caring, helpful, fun, always smiling, and has great suggestions. She stuck it out with me for a while and she helped put me in a fantastic car. Brenda and her staff made me feel like I mattered and was not just another sale. I would highly recommend Brenda for being anybody's salesperson, as well as, her staff, especially Andy. That guy was great with working with me in getting a price I could afford. If you are in the market for getting a new or used car I highly recommend you go see Brenda Sandler and the staff at Toyota of Murfreesboro.

Tyler B

Sep 12, 2014

Darren was great! Best price around, I checked all over middle Tennessee!

Laura Volkerding

Sep 9, 2014

I just purchased a Rav 4 at Toyota f Murfreesboro Tn. I give 5 stars in all categories to Cody Lutz. Cody was very helpful in finding or giving answfers to all of my questions. Mike ( Internet mgr) was also very good with all business transactions . Mike and Cody promised no surprises in the final paperwork and they were right. It was very smooth Thank you for being honest and helpful Thank you Laura Volkerding I have been trying to fill in all stars but the stars don't all worl.

Mike & Kathy

Sep 6, 2014

We thoroughly enjoyed our interaction with Toyota when purchasing our 2014 Toyota Avalon. Everyone was gracious and patient, allowing us to negotiate the best deal for us. We especially thank our Sales Consultant, Ben McMillan for his respectful nature, product knowledge and honest approach. Finance Manager Will Thomas was thorough and helped us manage the finance process with no bumps. Both of these gentlemen were professional and extremely pleasant to deal with. Thank you, Toyota. We appreciate you!

Marian Bautista

Sep 5, 2014

We received an excellent and well explained details in our Camry SE hybrid thru Mohammed Al Kaissi and we negotiate the price that we want with his manager Andy without any pressure...Now ,my husband enjoy driving his new Camry and the advantages of having a hybrid.thanks

Brett and Colette

Sep 4, 2014

It had been eight years since I had a new or different car. Jonathan Russnogle was so kind and very patient with me and my husband. Cars and technology have changed alot in 8 years and he was very nice on explaining the new features with me. When we had questions, if he did not know the answer, he was on the phone looking up our answers....very impressed! If you need a patient and kind salesperson, please see Johnathan!

Fenan Xiao

Sep 2, 2014

It is unforgetable for my new car purchase process. I was lucky to have Brenda Scandler to help me find a right car. She is so kind and helpful and her assistent was not in the least afraid of trouble until the customer getting satisfactory.

Duane & Evelyn

Aug 27, 2014

Went in expecting the same treatment we received at a competitor, but received something so much more that we walked away with 2 new cars....very happily I might add. Arielle Roides was our sales person. In a short version of her...professional and sincere!!!! You were not greeted by anyone with cynicism at Toyota of Murfreesboro, I honestly have never enjoyed a better car buying experience!! Tom in finance and Holly who signed the paperwork continued the already perfect experience. THANK YOU Toyota of Murfreesboro we are two converted Toyota persons based of the amazing experience!!!!

Upset Customer

Aug 23, 2014

I bought a used car from here and one week later started having trouble with the car. The brakes and steering wheel were not working right at all. They avoided the question and emails until their 30 day period was up so they wouldn't have to pay for it. We still took it in assuming coming from a reputable car dealership they would take care of us and our car. Well was I disappointed and shocked!! They basically told us some cars just make noises and they were not willing to fix it!!!! I was very taken back and upset at the situation. Needless to say I would NOT recommend this dealership unless you want to get cheated!!!!!!!!!

Jeff

Aug 22, 2014

Went to trade for a 4 door civic, Did not see it and told Blake I wasn't going to waste his time. Blake calmly suggested we see what he had in inventory. I had been searching for weeks for a 4 door Civic Si so my mind was stuck on that model. Blake searched inventory and asked if I would be interested in a coupe. I said I would look at it. Blake took me back to see the used inventory not yet conditioned for presentation. The advertised 4 door was still available. Upon inspecting it and the coupe suggested by Blake, I decided to test drive the coupe. I drove it and liked the performance. We went to the negotiating table. The first deal presented was not too my liking so Blake took it back and came back with something more palatable. I got to meet John Lennon from Finance next. He put together the package and informed me that it would be possible to find the interest rate for the loan would be better when the banks opened on Monday. Before I could leave the showroom, Mr. Lennon came to me and advised the bank contacted him already and the rate was significantly better than the original. My payment dropped by $30 overall which was better than I had hoped for. Blake took excellent care of me. He has the potential to be a GREAT salesman. Right attitude and enough resolve to not get frustrated after being told no. Thank You Blake. John's experience was evident and the financing process was one of the smoothest I have ever experienced. Thanks for the work finding me the better rate. Overall the experience was a very good one. Although I may not be in the market for a vehicle in the near future, the experience I had this time will make me consider Toyota of Murfreesboro first for my needs in the future.

Danette

Aug 9, 2014

Darren and Brenda bent over backwards to help me get the car I wanted! They are efficient, friendly, and follow-up until the customer is satisfied. I would definitely recommend this dealership and the two salespeople I worked with to anyone.

George B

Aug 8, 2014

My wife and I have purchased several Toyotas in the past and our experience with Toyota of Murfreesboro was excellent. Our salesman Ben McMillan was very knowledgeable about the vehicle that we were thinking about purchasing. My wife and I will return there if and when we decide to purchase another vehicle.

junebugfan

Jul 28, 2014

I sent an internet inquiry & Brenda Sandler called & left voicemails for me 2 or 3 times over a period of a couple of weeks, saying she would be glad to help me find the vehicle I wanted. I finally called her back, & within about 3 days I was driving my brand new Tacoma home. I had dealt with several sales people at several Toyota dealers, some were helpful, some were not, but no one was friendlier or more helpful than Brenda. The entire process was pressure free, & they steered me in the right direction to get me the best vehicle for the money, as the one I ended up buying was actually much more vehicle than the one I "built" with the specs I wanted. In hindsight I am VERY glad they talked me into going that direction, as the one I built wouldn't have been nearly as nice, & would have cost the same. The entire staff that helped me, including Andy, Will, Holly, Michael & Brenda were up front & a pleasure to work with, & they got me into my new truck FAST! Couldn't be happier that I decided to buy my vehicle here!

Ben Blake

Jul 28, 2014

I just recently traded my Tundra 2012 for a new 2014 "1794" Tundra. I'm a stickler for quality, honesty and great customer service and Toyota of Murfreesboro delivers!! Arielle was fantastic in getting me taken care of. In fact, the whole staff from sales to manager to owner make you feel like you're their most valued customer!! And it doesn't stop therethey back it up in service too!! Its obvious that they want to build relationships with their customers and within the community!!. I highly recommend Arielle and Toyota of Murfreesboro!!

Patty and Tom

Jul 27, 2014

For us, selecting a vehicle has never been impulsive. We are cautious, thoughtful and calculated, in our approach to analysis and decision making, when reviewing and comparing brands and models. We understand and respect personal choice. People perceive and prioritize in various ways, so there are many different vehicles and options, available. Of course, we always seek to rationalize and maximize value, for our own personal situation. Following is insight to our experience. High ratings for safety and reliability are a must have. We purchase vehicles, to own (not lease), with intent to keep and use vehicles for five or more years. For that reason, the cost of ownership is very important to us (purchase price, depreciation, resale residual, fuel efficiency, warranty, maintenance and insurance). We also pay attention to vehicle performance as we very much want a vehicle that is fun to drive. Historically, we have not purchased cars that are loaded with amenities and creature comforts. Our use of vehicles has been focused and limited; going from point A to B - safely, reliably, economically and comfortably, but not necessarily, luxuriously. For our requirements, we have owned Honda vehicles (Accord LX & EX) that have satisfied our needs and served us very well, since 1985. Now, my wife and I are recently retired. We are traveling more, and doing so, mostly, by driving. Longer trips, and much more time in the car so our value proposition has changed, somewhat. Safety, reliability, and cost of ownership are still a must. Also now, fun to drive is a must have. And too, of a higher priority, are requirements for luxury seats, a comfortable ride, a quiet cabin and more amenities. Our needs are different, but our approach to selecting a vehicle has not changed rationalize and maximize value. In 2013, I purchased an Avalon from Toyota of Murfreesboro, TN. My wife and I have thoroughly enjoyed driving this vehicle. Longer trips are so much more comfortable and less tiring. Fuel efficiency has been very impressive, too. Our satisfaction and confidence is high so much, that this past week, my wife purchased a 2014 Avalon, for herself, also from Toyota of Murfreesboro, TN. We thank Dwayne, Tosh, Tony and Andy for making these purchases, a pleasurable buying experience. Patty and Tom - Nolensville, TN.

Don Hervig

Jul 26, 2014

I was in the market for a new Tacoma and Toyota of Murfreesboro had the vehicle I was looking for. Brenda Sandler was my salesperson and she did an excellent job of taking care of me. She has followed up on some details several times. Also the Murfreesboro dealership has the Lifetime Warranty

Wen & Shirl

Jul 23, 2014

We just purchased a 2014 Camry. This is our third vehicle purchased from Toyota of Murfreesboro in the last 12 months. The experience has been excellent each time. Chris Ray is a very capable sales associate, being knowledgeable, thorough in explaining features, and pleasant to deal with. All the sales staff was very helpful. Doug in the business office was very helpful as well. If we have a need for an automobile we will be back. We give Toyota of Murfreesboro a big thumbs up.

CindyTN

Jul 22, 2014

Darren Douglas, one of the sales persons at T.O.M, was very knowledgeable regarding my Scion TC. He was friendly and easy to talk to. He made sure that I was happy and comfortable with the purchase of my car. There was no pressure into buying. Whenever I had to call him and he was not available, he would always call me right back and answer any questions that I had after the purchase of my car. I am confident that I purchased an excellent quality car.

No longer missing my 4 -Runner/Gayle

Jul 22, 2014

We came in thinking that we would take a look at the Highlander, then move on to the next couple of dealerships to check out other brands. We had a very favorable opinion of Toyota since owning a 4 Runner, which was what we traded in. Long story short, we stayed put and bought the Highlander. We were treated so well, and frankly the quality of the Highlander was so good that we found no reason to leave. As for customer Service Our sales rep, Arielle Roides was wonderful. She had strong knowledge oft all the bells and whistles of the car and answered all our questions. Additionally she worked very hard to make sure that we received the best possible deal - very much appreciated. When it came time to signing papers, Financial Mgr Will Thomas really made the process painless. That was a pleasant surprise. Overall we were really pleased with how we were treated and wouldn't hesitate recommending this dealership.

Rene

Jul 21, 2014

My family has dealt with this dealership through many different owners since the early '90's. They have excellent service and provide fair deals in all of our experiences. They did not try to push products or services that are not necessary when buying a Toyota. (Don't people buy a Toyota because of its superior quality?) The process still takes forever but overall, another great experience.

Brian

Jul 15, 2014

Overall we had a very good experience with Toyota of Murfreesboro, and Jonathan DeBerry worked hard to help us throughout the process. Charlene, the general sales manager was also extremely informative and helpful.

Debby

Jul 15, 2014

That is what it felt like when we were greeted on the lot by Will West. Courteous, knowledgeable and friendly. He made the decision process smooth and we were filled with confidence as he educated us on the Sienna. As we started with the purchase process, every member of the team we encountered was kind, knowledgeable and friendly. Definitely a different car buying experience. Would recommend this dealership to anyone interested in purchasing a vehicle. Bruce and Debby in Murfreesboro

The Crocketts

Jul 14, 2014

Mr. Jonathan Deberry was by far an excellent salesman. My husband and I just went in to look and we left there in a new 2014 Avalon with a reasonable monthly payment.

Highlander Mom

Jul 14, 2014

We love the great service we always receive here! We've bought two cars from Darren in the last year or so and he is an amazing sales associate. Unlike the Nashville location, I never felt disrespected or treated like I didn't know what I was talking about (I'm a woman). We've gotten nothing but the utmost respect when dealing with Darren. We'll be back in 15 months, when one of our leases is up, to purchase yet another Toyota from this awesome dealership.

Satisfied customer

Jul 14, 2014

I love Toyota! I have a 1995 Corolla with 250K miles that I purchased new upon graduation from college. It is now our extra car due to the money saving fuel mileage. My husband still drives it to and from work everyday. I've purchased other brand vehicles over the years because I thought I couldn't really afford Toyota. Recently, my family was in the market for a different vehicle, so we just stopped by Toyota of M'boro to look around. Darren Douglas was very attentive to our needs and concerns without being 'pushy'. We ended up purchasing a Highlander and we absolutely love it! I'm so glad I stopped in and gave them a chance, I would recommend them to anyone who's in the market for a great vehicle and great service.

Paul and Yvonne Brunette

Jul 14, 2014

We just bought our 2014 Toyota Highlander from Toyota of Murfreesboro. The minute we stepped on the lot we were greeted by Ben McMillan. We explained our past experiences with dealerships and were hesitant on purchasing the right vehicle for our needs. Ben listened attentively. He showed us the Highlander, and might I say, he knows his vehicles well. Throughout the day we were treated like royalty, which was a first. He then introduced us to John Lennon , and he to made us feel welcome. Even though it took a couple of days to get the vehicle we were well informed of the status. They both made sure it was the right vehicle for us. We will recommend TOM sales department to everyone we know. Thanks Ben and John for a job well done. I LOVE MY TOYOTA HIGHLANDER!!!! Sincerely, Paul and Yvonne Brunette

Cindy McDaniel

Jul 8, 2014

I was in the market for a good value on a used car. I was very hesitant to go the dealership route based on past experience. On previous visits to car dealerships, I have encountered high pressure sales staff who were less than enthusiastic when they learned I wasn't buying a high price new vehicle. This experience could not have been easier or more pleasant. The ad contained a detailed Carfax report and enough photos to know the Camry was a good option. I was able to do my research online and emailed a few questions. Within minutes, Arielle Roides called and answered our questions and asked how she could help. I was treated with respect and as a valued customer even though I was buying a lower price used vehicle. This is how car buying should be!

Matthew Brown

Jul 6, 2014

I checked out a quote online to trade my car, and Brenda Sandler returned my request in less than 10 minutes. After a few email exchanges I was set to test drive a new Prius after work. When I arrived the staff did an excellent job of greeting me and making sure my questions answered. I did not feel pressured to make a purchase. I was able to leave discuss it with my wife and come back the next day to make my finally choice. They had a good variety of cars I was looking for and Brenda was very helpful each time I called or emailed with a question.

irene

Jul 2, 2014

Thank you Toyota of Murfreesboro for the purchase of my used auto and for Ben McMillian who made the whole process so easy and efficient. Ben has, since my purchased, kept in touch with me faithfully which is not heard of any more with most car dealerships . I would highly recommend Ben and Toyota to everyone.

Lin

Jun 30, 2014

Arielle Roides was my sales person and she was very nice a pleasant to deal with. Thank you all. Tosh was very nice and helpful as well.

chromefan74

Jun 29, 2014

Blake Poteat was helpful and creative in finding a way to get us into a brand new FJ cruiser. We were treated very well through the trade-in process and Blake went out of his way to research and find the exact FJ we wanted.

paddleboat

Jun 28, 2014

Recently my daughter asked my assistance in purchasing a new car for her. She looked forward to an enjoyable experience selecting and purchasing a new car for the first time. It turned out to be the opposite. We initially contacted several Toyota dealers in the area and were told that the car she wanted would be hard to find and would take a few weeks at best. When checking the website of Toyota of Murfreesboro, one was listed on their website as on their lot. I called a salesman who confirmed it was there and we began making a deal. Later that same day I was notified that that car was not actually there, but they could get one in a few days at the same price we agreed upon. Even after I questioned how they could get one when other dealerships indicated they could not, I was assured they could. We agreed and then began to wait for the car to arrive. And waited. And waited. Over the next four to five weeks we were advised repeatedly that the car would arrive any day. Many phone contacts took place and we were assured it was only going to be a few days. Finally, on a Saturday, we were advised the car had arrived at a sister dealership and they would get it to us on Monday or Tuesday. My daughter signed the paperwork that same day and made a $2000 payment on the car. And waited. And waited. Based upon the assurance that the car was on the lot of another dealer only a short distance away and would be brought to Toyota of Murfreesboro in one or two days, my daughter sold her car to a friend who needed it. She could do without a car for a couple of days. We were then told that the car had not actually been delivered but was still in transit, but would only be a few more days. After another two weeks of many calls and complaints, the dealership agreed to loan my daughter a car until the one promised came in. I felt it was the least they could do. After still another two weeks, we were notified that the car was not going to be delivered to the dealership and had actually been cancelled by Toyota. Throughout this two and a half month period we were promised many times that they could provide the car in only a few days. My daughter was pulling her hair out by this time and was in tears due to this most difficult experience. We felt we were mislead on multiple occasions. The dealership indicated they would continue to try to find a car meeting her specifications and that there was one possibility. After another week, they did finally locate one and retrieved it. Finally, the frustration was nearing an end. We thought.On the morning we were to go pick up the car and return the loaner, we received a call from the salesman indicating that he would deliver it to my daughter that morning so they would not have to wait till she was off work that evening to trade cars. The salesman stated they had sold the loaner car she was driving, (apparently sight unseen) and needed it earlier. Even though it was difficult for my daughter to take time from her work duties as a physical therapist, she agreed to accommodate them. This was arranged and I confirmed that the numbers on the paperwork had not changed. About an hour later, I received a call from a manager indicating they could not honor those numbers because the long delay in delivering the car had resulted in the interest rate from Toyota going up. I reminded them that my daughter signed the papers (with stated interest rate) based upon their assurances , even selling her car, and that she should not have to pay more because they could not honor their promises. My suggestion was for them to discount the car a little more to compensate for the increased rate. An hour after that, I received a call from a person who identified himself as the dealership owner. He had also identified himself on a previous visit to the showroom as the owner but I was told by an office manager that he was actually the dealership manager. Who knows? His name was Andy Obeissy. Andy indicated that they were already taking a loss on the vehicle and that my daughter would have to pay more to get the vehicle. I asked him how much more would it be and he gave me an amount. I talked to my daughter who was very unhappy at this point but was considering paying a little extra to just get it over with. When I returned Andys call to further discuss it with him, he indicated that the amount he had previously indicated was not correct and that it was even more. He indicated that if my daughter did not pay the extra, then he would just cancel the deal and he would come get the loaner back. Of course, that would leave her having invested over two months of energy, frustration, and emotional distress and still have no car to drive. My daughter was in tears. Further discussion with Andy resulted in him becoming belligerent and screaming over the phone. I asked him to calm down so we could discuss this rationally and try to work out something satisfactory to both. I even suggested that we split the difference in the increased cost and he refused, yelling that he was already losing money on the deal. He said he would just come pick up the loaner. I reminded him that the loaner car was provided until her car was delivered. He became louder and threatening. He yelled that he would call the police and report the car as stolen, even though it was not true. In desperation, my daughter finally agreed to pay the extra amount just to bring the ordeal to a close. Finally finished. Or was it?Fast forward a month. Temporary tags had been provided by the dealership as agreed. They were to apply for a license tag and send it to my daughter. A few days before the temporary tag was to expire, the dealership was contacted and they acknowledged that they had not sent the tags but would do so. A few days later they did show up. However, they were for a different county, which is not acceptable in Tennessee. A call to the dealership pointing out the problem resulted in my daughter being told that she would have to go to her local county office and pay for tags in her county. Even though tags were a part of the original deal, my daughter will now have to pay for them in order to be legal. The dealership was unwilling to assist with this in any way. They only stated that that was the way they did it. Subsequently, I decided to read some reviews and found that our experience was not all that unusual. I wish I had checked the reviews before considering buying a car from them. I have purchased many new cars from many dealerships, both in Tenn. and in other states. Never have I been treated so disrespectfully. I will never consider purchasing another car from Toyota of Murfreesboro nor consider going there for any service. I do not see how a dealership can stay in business with this type of performance and treatment of customers. I can only describe our experience as filled with misrepresentation and verbal accosting. I suggest anyone considering dealing with this dealership do so with their eyes open. I feel like I failed my daughter in trying to help her have an enjoyable experience purchasing her first new car.Embarrassed dad.

Amanda

Jun 25, 2014

My husband and I recently purchased a new vehicle from Toyota of Murfreesboro, and the experience was wonderful! We were never pressured over the last few months as we took our time to decide exactly what we wanted. Mr. Steve Woodard did an excellent job balancing keeping me informed without being too pushy! I am very pleased with my vehicle as well as my experience!

Harold "Alex"

Jun 23, 2014

Polite, courteous and professional. M. Kaissi went out of his way to take care of me.

Mary

Jun 23, 2014

Buying a car is not always a fun task, however my sales assistant Mohammad Al Kaissi made my experience more than fun. He was very knowledgeable and quite the optimist when it came time to crunch numbers. We laughed constantly. I even came back the next day so he could teach me all about the bells and whistles that came with my Highlander and he was very happy to do. He introduced me to the Manager Tosh who was fabulous. He introduced me to the Owner who was also quite a gentleman. Loved everyone I met at this dealership. I can't go without mentioning the cashier in the service department that day who went way above and beyond when she offered me a piece of fruit from her very own lunch that day as I hadn't eaten and my blood sugar had dropped.

Not a fan

Jun 23, 2014

I have a Toyota with the first 25,000 of routine maintenance covered by Toyota. I had a 9:00 appointment for a routine oil change and tire rotation. Got my car back at 11:30. 2-1/2 hours for basic service with an appointment. After the first hour, I went up to check with the desk on the status, and the clerk was sharing a cat video with another woman in the office, and told me she'd check. Never received an update until my car was done. Seriously, no wonder they can't get any work done in a timely manner. I'll pay Valvoline to change my oil in the future. The get you in and out in 20 minutes or less. It's worth it not to waste an extra 2 hours of my time sitting in an garage style waiting room.

KC

Jun 22, 2014

I was looking at buying a new highlander and had been to multiple toyota dealerships in this area, in middle TN. I was impressed with the ease of purchase and transparency shown at this dealership, i was guided by Blake Poteat, who excelled at his job, and bought the vehicle at what was a very competitive price, and most of all i was impressed with how transparent the whole process was. This is the smoothest experience in buying a car that i have had in the last 15 years, The outside of the dealership compared to beaman toyota and coolsprings toyota, may not be that impressive, but these guys strive to excel with their service, and that is what counts in a new vehicle. Very impressed and strongly recommended. KC

JT Alsobrook

Jun 22, 2014

Our family had already purchased two new Toyotas in the last year. So after learning of their lifetime power train warranty I decided to try out one of their usedcars a 2013 Toyota Corolla our salesman Jonathan DeBerry was most helpful and not pushy. the transaction went smooth I got the vehicle and a price made it worth me driving from Paducah Kentucky to Murphreesboro Tennessee to purchase this car hopefully we will go back for our fourth car when needed

Mommajohns

Jun 21, 2014

Arielle Roides was very helpful through the sales process. She had a good knowledge of the Toyota products and latest features which she demonstrated to me. The sales staff was very helpful assisting me in selecting the right 2014 Toyota Highlander and options for my driving needs. My experience was very positive and I would certainly recommend this Toyota dealership to others as well as return to Toyota of Murfreesboro for another car purchase myself.

Elizabeth

Jun 17, 2014

Just completed my 4th purchase with Toyota of Murfreesboro, Casey (Mohammad Al Kaissi) was my salesman for the 2nd time, and I had a great experience. They helped me resolve issues that no other dealership was willing to put the time and effort into winning my business once again. Service Center is great too! I love my free maintenance services! I happy to recommend my salesman, my dealership and Toyota Financial to anyone! I am proud to say I am a Toyota owner, and I truly enjoy working with all the people at Toyota of Murfreesboro.

Sandra R.

Jun 14, 2014

Steve Woodard made my car buying process very easy. He is very nice guy and not a pushy salesman. He came through with all his promises and he was very helpful. Also, Doug in the finance department is wonderful.

Walt

Jun 12, 2014

We have been a part of the Toyota family for years. The recent purchase of my Toyota truck has reinforced my committment to continue purchasing other vehicles through Toyota. In particular, the sales person Jonathan DeBerry was very friendly, knowledgeable and professional throughout the entire process. I will always ask for him because he showed a genuine interest in the particular truck I was looking for.

Ken & Julie McCallum

Jun 12, 2014

We purchased a new 2014 Tacoma SR5 Prerunner from Toyota of Murfreesboro on 3/29/14. The salesman, Jonathan D. was pleasant and friendly. After completing all the paperwork and being told several times that we would receive a survey by email and to make sure everything was marked excellent, we drove home to Tullahoma. While driving home we noticed some noise in the cab (droning) and felt vibrations in the seat, floorboard, steering wheel and door panel, the whole interior. It occurs around 45 mph and again (worse) around 75 mph. I also found deep scratches on the exterior of the drivers side access cab window, looked like gouges from scraping a decal off.I called the dealer the next morning and was told to bring it in Monday. I returned Monday 3/31/14 and was told the tire pressure was low and a replacement window had been ordered. Diving it home was evidence that the low tire pressure had not resolved the vibration. I called the dealer on the way home and they told me to bring it back the following day. I was unable to return on Tuesday so we dropped it off on Wed 4/2/14. The Technician told me the the tires were a little out of balance and it took care of the vibration, it did not... I jumped on to 24 East and felt the same vibrations. I turned around and returned the truck to the service dept. They kept it overnight and road force balanced the tires the following day. This had no effect on the vibrations. It was too late to turn around, we had an appointment to get to. I called the dealership on the way home and informed the service dept we would be returning with the truck. Julie also emailed Andy Obeissey, the GM and owner of Toyota of Murfreesboro. He did call Julie back and promised to personally make things right. We took the truck back to the dealer on Friday 4/4/14 early am. About mid day a tech asked me to visit the dealer, which I did. He said they couldn't find anything wrong with the Tacoma, but added that he did feel the vibration. He let me test drive 2 more 2014 Tacoma trucks similarly equipped as ours. They both had the same annoying vibrations, one of them was much worse! I left the Tacoma there over the weekend so the Tech could try swapping the wheels and tires (different style/size wheel and tire manufacturer) on Saturday. He called and said the tire/wheel swap had no effect and suggested it was a drive line issue. At this point we are getting really frustrated.. We met with Andy Obeissey in person. He assured us that hings would taken care of, he would make it right.. he even said he would fill up the tank for our trouble and cost of driving back and forth from Tullahoma.. Never got the fill up, even after reminding Mike about Andy's promise, it was on empty when I picked up the truck.. Mike and Andy had already left. Before I walked out the door, one of the salesmen told me he had the same problem with his Tacoma. He told me that Tacoma's hold their value and to drive it for a year and sell it, "you probably won't lose more that a couple/three grand". At this point I called Toyota customer service and started a claim. The window was finally replaced, but they scratched the door and had to do some touch up work. So the truck had to stay overnight again. When I picked up the truck is was filthy, except for the area they worked on. There was cutting/polishing compound all around the door jam and fine dust from the compound all over everything in the cab. Getting back to the vibration.. It's still there after more visits and visit from a Toyota field technician (John Holton). John told Julie in a conversation that the vibration is a characteristic of the Tacoma, but the documentation he gave her states that nothing was found and the truck has no issues. We are filing a lemon law claim. Will never buy another toyota product. Have had new Mitsubishi, KIA, Dodge and VW, all were better products and the dealers were excellent. So disappointed with Toyota products & customer service.

Mweller

Jun 6, 2014

Ben McMillan did a great job. John Lennon really knows how to get every penny. We got the car we wanted.

Joe Morton

Jun 2, 2014

Our sales rep, Jonathan DeBerry was an excellent representative for Toyota. He helped us through a couple of minor hiccups that made the whole process uneventful. Even though the type of vehicle that we wanted wasn't on the lot, he acquired one for us and it was exactly as we ordered. Overall, a very good experience.

Debra Marar

May 28, 2014

IQ is the future car. It may look small from the outside, but see what's in the inside. Also, I received one of he best customer service ever...thanks to Mr.. Kaissi, Mohammad and his supervisor Mr. "Andy". "Toyota Murfreesboro" dealership they know what customer service is. And they paid top dollar for my trade-in were other dealers failed to come close to. I love it and I love its name IQ

"TONY" Marar

May 26, 2014

I made one phone call and Mr. "Kaissi, Mohammad" from the Sales Department professionally answered all my questions and I knew this is the dealerships I want to buy my cars from. Since 1985 I bought new cars at least once every three (3) years and I'm a "tuff" customer that do not accept less than perfect service and Mr."Kaissi, Mohammad" and his supervisors including Mr. "Andy" delivered that PERFECT SERVICE. I called and visited other dealerships and I could have bought other type of cars, but "Toyota of Murfreesboro" was the right dealership to business with. Sincerely, "TONY" Marar

Patricia taylor

May 20, 2014

Thanks ray ray! I know I was a pain in your butt and just could not make up my mind, everybody was hungry, and it was getting later and later but you never lost your patience with me.

Keiann

May 19, 2014

I recently purchased a 2014 Toyota Scion xD. The customer service was excellent thanks to Ralph, Tosh and Doug. I really enjoy my car. They worked really well with me to make sure I was satisfied. When Ralph started showing me the cars I knew that I was going to buy a car from him. He is a great sales person and really cars about his clients. Thank you all!! Buy from toyota.

Lori Johnson

May 14, 2014

My Salesman, Steve Woodard was very nice and helpful and so was the other staff. He was not your typical pushy salesman and I liked that. He answered all my questions and let me make up my own mind. It was great because I got to take home my new car that day and Toyota of Murfreesboro and Steve stayed with me until 11:30 p.m. on a Saturday night until the paperwork was completed. Thanks again.

Jarrett & Sheri

May 6, 2014

We received caring and attentive service beyond our expectations. Each person, especially our sales rep Ralph Matchok, took time to inquire about our needs, truly listened to our questions, and provided the support and information to make this the best purchase experience ever.

Chris Konecny

May 5, 2014

Recently, my fiancee and I purchased a car from Toyota Scion of Murfreesboro and we had a wonderful experience. Marty Goodbread was our sales person and you honestly cannot get a better sales person. He was knowledgeable, fair, clear, and a pleasure to work with! He is an asset to Toyota of Murfreesboro. He says he "comes with the car" and I truly feel that he does, I hope to refer a lot of business to him. The finance manager, John Lennon, was great to work with as well. Very straightforward, no pressure and informative. He's also a credit to Toyota of Murfreesboro. Between Marty and John, they made our experience what every car buying experience should be - easy, painless, and actually able to leave happy within a quick time-frame. Unfortunately, we cannot say the same for other local dealers - my fiancee had gotten a prius at Beaman Toyota a couple years earlier and did not have a good experience. We went to Toyota of Cool Springs a couple weeks ago and had a HORRIBLE experience. Do not go there - we received the typical sales grime. The sales person insulted my fiancee multiple times and they said they couldn't find what we wanted for 6-8 weeks! Marty found what we wanted in 2 days and had the car ready to purchase within 5 days! Toyota of Murfreesboro is a gem among dealerships, you can tell that they do care about customers, unlike other dealers :::ahem::: Note: For ease of use, this review was copied from my Google Review of Toyota of Murfreesboro

Brandon A.

May 1, 2014

I have to say, in the past two years we have bought several cars because we could not find the one that was best for us. We were looking online at several different cars and came accross the Scion xB. We decided that we would go to the dealership and take a look because a friend had referred us to this dealership. We were greeted about 30 seconds after stepping out of our vehicle by Ralph Matchok. He was not pushy at all. He made us feel very comfortable and showed us everything we asked. I would for sure recommend Ralph to all of our friends. I also want to say thank you to the sales manager and the finance manager. They were all so amazing. We were there getting everything done about an hour after close and never once felt rushed at all. This is been the most amazing car buying experience I have ever had. I really hope that the service department can be the same way once it comes time to get our oil changed and maintenance. We will for sure be Toyota of Murfreesboro customers for life.

R. Miller

Apr 30, 2014

Recently purchased a 2014 Bronze Tundra Double Cab Limited. I worked with Chris Ray and Tom to have it special ordered, as exactly what I wanted was not available on their lot or even remotely close to that dealer. Negotiation for the purchase of the Truck as well as the trade of my current vehicle was pretty straight forward. I did the usual due diligence through online sites to price out the estimated price people are paying for that vehicle with the options I wanted as well as what to expect for my trade. I then dropped my offer to the lower end of the spectrum. There wasn't really any back and forth for the negotiations. They told me what they could do and I accepted based upon the information I had and budget. I was really pleased with the whole buying process. During the order/build process, Chris and Tom kept me informed as to the vehicles status. I also coordinated for some additional extras to be purchased with the vehicle and have it all delivered once the vehicle arrived. Needless to say, approximately 7 weeks after special ordering my new truck; I know how probably one of the most unique Tundras available. I am very pleased with my purchase and dealing with Toyota of Murfreesboro. I would recommend purchasing a car from them if you are in the market.

Dale Armour

Apr 28, 2014

The staff to include the owner was attentive. The buying process was straightforward. The owner was good to work. I recommend the dealership. I rated the facility as a 4 but the new facility is being constructed as I write this. The salesman was Brian Poteet; he was new to the dealership but did a good job with the sales experience,

Charles S.

Apr 26, 2014

Darren Douglas at Toyota of Murfreesboro was extremely knowledgeable and helpful. He answered all of my questions promptly and thoroughly and was very friendly and courteous. He made sure I got the car and features I wanted at a great price. I am very happy with my purchase. Thanks Darren!

Cass

Apr 24, 2014

Brenda Sandler made our buying experience really easy & fun, starting with a phone call 4 days before we came in. Brenda & the whole team was a pleasure to work with & we love our new 4Runner!

Rebecca

Apr 21, 2014

Everyone was very helpful - starting with the Corolla that was brought into the collision center and ending with the purchase of a new car. Ralph Matchok was a good salesman to work with. I am inexperienced with buying cars and he did a good job with helping me to feel comfortable with my decision.

Stiltzy

Apr 17, 2014

After months of research and searching I finally found and purchased my 2014 4Runner Trail edition. To say this particular model is difficult to find is an understatement. Once I did find it however, Darren Douglas and the rest of the staff at Toyota of Murfreesboro made the purchase easy. I received a deal that was equitable for both myself and the dealer and was able to drive home the truck I had searched high and low for. Not only did Darren and the team at ToM make the process simple, they went above and beyond to make sure the experience was pleasant. If you are looking for a true professional that is willing to work with you to put you in the car you want, I would not hesitate to recommend Darren and the rest of Toyota of Murfreesboro.

Stacy

Apr 15, 2014

Everyone from start to finish was very friendly, helpful,and knowledgeable. They made me feel valued as a customer. Brenda Sandler, my sales rep, did an outstanding job!

Writer JHM

Apr 14, 2014

I have dealt with this dealership for many years and just bought my new Toyota Prius from Darren Douglas, who was very helpful throughout the process. He was also very patient with me, as I am a very methodical car buyer and do all the necessary research before buying. His courtesy and helpfulness won me over to the Prius, when I was considering another manufacturer's hybrid. I would recommend him to anyone looking to buy a new car (or used car) at Toyota of Murfreesboro. I have found their service department to be helpful as well and love the snacks available in the customers' waiting room. Thanks.

Kim Cummings

Apr 9, 2014

What an outstanding dealership and a group of people. Blake Poteat is a great, professional salesman and so glad to have worked with him. My buying experience was better than I've ever had and I left with a smile on my face. Tony, Andy, Michael Nobles, John in Finance and Jonathon Deberry were also involved in my purchase and I HIGHLY recommend this dealership and staff to anyone in the market for a new purchase, to lease or shopping for used. Go see these great people and I'm sure you will leave as happy as I did. They are straight up, don't feed you loads of bull and will work with you to get you where you need to be. I absolutely love my 2014 Toyota Highlander LE Plus. Thank you and I'll never buy from anywhere else because for any future purchases I will be going back to Toyota of Murfreesboro.

Joseph Scott Hill

Mar 25, 2014

Mr. Marty "McFly" Goodbread was the first person to answer my e-Mail about helping me with the purchase of a new Toyota. i went to Toyota of Murfreesboro this time due to my previous trip there several years ago. Starting with Mr. Goodbread plus others this dealership is truly a dedicated group of folks who treat you with respect, honesty and up front about everything. They are truly a professional group of folks and cannot do enough for one. All items dealing with purchase of this new care were explained to me in great detail. I thank all of the folks at Toyota of Murfreesboro for their splendid help.

Fay C.

Mar 20, 2014

I was shopping for a new car on Saturday March 15, 2014. My first stop was The Toyota dealer of Murfreesboro, Tennessee. I was greeted by a very friendly salesman named Chris. I told him I needed to see a salesman by the name of Darren Douglas. He said Darren wasn't there but he could help me for him. Told him what I was looking for. He was very helpful in helping me select my first new vehicle. After a test drive I was sure this was the vehicle for me. From that point I met another vey friendly leasing man (Tony. He was also very nice. He thoroughly explained everything to me. Then the next step was financing. I was met by anther very nice man( Doug) that took care of everything for me. I bought a new 2014 RAV4. I am very happy with it and am very pleased with the way these people treated me. They were very respectful and friendly.

M. Williams

Mar 20, 2014

I purchased a 2014 Toyota Corolla and I am completely satisfied with my car buying experience. Steve Woodard was very helpful and knowledgeable. I would highly recommend Steve to anyone for their next vehicle purchase.

Don

Mar 19, 2014

We just purchased what was probably the least expensive car on the property, but were treated like royalty. Jonathon DeBerry was so kind and attentive to our needs you would have thought we were laying out top dollar. We have put our faith in these folks and feel like it will be rewarded. We know Toyota has some of the best on the road, and feel like this car will be representative of that. The used car manager Tony, was very reassuring as he explained his selling policy to us. If, God willing, the day comes when we can purchase a new car or even another used one, we will be back to Toyota of Murfreesboro. Don and Marilynn Todd

Tammy H

Mar 18, 2014

After going through a horrible experience with another dealership, I made the choice to go here. Boo Douglas was wonderful. The whole buying experience was a joy with them. I absolutely love my car. I would highly recommend them to everyone.

Lloyd Cross

Mar 16, 2014

Exceptional customer service was provided by Steve Woodard! He was very attentive to our desires. Steve made the buying process proceed very smoothly. He is great gentleman selling a great product. We are very pleased with our RAV4 Limited. THANK YOU Steve and Murfreesboro Toyota!

mike and darlene thiessen

Mar 14, 2014

we knew what we wanted and how much we would pay. Marty Goodbread didn't waste our time or his and we were in and out in a spotless 2014 camry minus our trade in. It took about 2 hours. the finance guy was friendly, efficient and understandable. drove 85 miles from our toyota dealership to buy at Murfreesboro.

David Enoch

Mar 14, 2014

Had a great experience at Toyota of Murfreesboro. Was down to choosing between the Honda Odyssey and the Sienna. Loved the way we were treated at the dealership and how smooth the buying process went. My wife even remarked how she couldn't believe how I didn't haggle over the price! And our salesperson Blake was friendly and knowledgeable.

Marja Atchley

Mar 14, 2014

I went by the dealership to look at their used car inventory. Never did I imagine I would leave with a new vehicle. The gentleman that assisted me was Mr. Mohammad Al Kaissi. He was so helpful and very personable. He was very on point with his knowledge of the vehicles on the lot. He went above and beyond to make me feel welcome and that my needs were met. The dealership is very lucky to have him on their sales team!

Jason And Brittany

Mar 13, 2014

We weren't expecting to buy a car when we went to the lot. We just wanted to look and get some specs. Normally when you go to a car lot people swarm you and they just want the sale. Steve came over and introduced himself and asked us what we were looking for, got our information and he didn't push us at all to try and sell us something. That night he sent us an email on the specs of the two vehicles we were looking at which were a jeep wrangler and the Toyota four runner. We went back the next day to look at the four runner and test drive it. We LOVED it. Long story short we ended up buying the four runner and we absolutely love it. Toyota didn't give us the run around or anythig they worked with us on price and payments and were very helpful. We highly recommend working with Steve Woodard and Eddie Tea.

RichardCS

Mar 13, 2014

Mr. Steve Woodard was a great help in the purchase of the 2010 Ford Ranger. He was very professional and the ONLY sales representative to call me with information on my inquiries about vehicles.

Kelvin Jackson

Mar 11, 2014

I purchased a 2014 tacoma from these guys and I would say it was the best experience I have every had buying a vehicle. Omar and the finance lady( who I can can't remember her name) were the best ever. Omar was very knowledgable of the vehicle and very professional, and just a really nice guy. The sales lady, whom I can't remember her name to save my life, was the best informative, user friendly personal I have ever had to deal with at a dealership. She did everything she could to inform us if the best deals available for us. I will definitely recommend Toyota of Murfreesboro to everyone I know

DB2 & G

Mar 11, 2014

My wife and I went to ToM to kick some tires and test drive a specific model, not really prepared or expecting to buy a vehicle. After the test drive and reviewing specifics they made us an offer and everything lined up to the point we drove away in a new vehicle. Boo and Tosh were great to work with, very accommodating, patient with all our questions, and pleasant. No pressure which was refreshing. We are most pleased with our new vehicle purchase.

Marymac C.

Mar 10, 2014

This dealership was professional - specifically my salesman: Darren Douglas and sales manager Tosh Gilbert. The atmosphere was professional and relaxing. I did not feel rushed or "swooped down upon" when I bought my new Toyota. My needs and wants were met with every aspect of the purchase. The sales staff worked diligently to make the buying process fluid and convenient for me. I am a veteran salesperson- and know that with major purchases (insurance, cars, homes) there are some sales people who put their commission first and not the needs of the customer. I had such an experience in the past and regretted it. At Toyota of Murfreesboro I NEVER sensed this. I was never rushed- but given enough information and TIME to make the RIGHT buying decision. Dareen was thorough and detailed in his presentation. He left no stone unturned!! This is now my Toyota connection.

WWG

Mar 8, 2014

My wife and I went to Murfreesboro to look at a low mileage used 2012 Rav 4. After reviewing the 2012 model and talking to Marty we decided to consider a 2013 new Rav 4. Marty took his time and related pros and cons of the used and new vehicle. We needed time to consider both units, so we headed home to think about these units overnight. The following day we called Marty and asked him to have both units available for us to look at that day. When we got to the dealership both units were out front and waiting for us. We ended up purchasing the new unit. Marty was very helpful, as well as the other staff people we encountered at the dealership. Will probably go back when we need another vehicle. My wife hated going car shopping due to pressure from past car salesmen, but was very pleased with the people at this dealership.

Kory

Mar 5, 2014

I drove off in my new 2014 Scion tC a very happy customer. I always dread dealing with car dealerships and car sales people in general, but this experience was a very pleasing one. After going to various car lots in the Murfreesboro and surrounding area, I returned to the dealership for the car that stood out the most and was the type of car I was looking for. Once I arrived for my second viewing of the car, only to find it not there, the wonderful Mr. William West approached me for assistance. After explaining to him the type of car I was looking for and had seen on the lot a week earlier, he located the same car from a near dealership and was very helpful during the whole process. The entire staff that I came in contact with from the Sales Department to the Finance Department was very easy to work with and comfortable to work with. I did not feel I was being haggled, nor did I feel I that I was looked at as just another commission...but felt that the main priority was to be happy in what I was driving. I thank Mr. West, Mr. Steve Woodard, Mr. Michael Nobles and the rest of the staff for being so helpful during my decision making and purchasing process.

Mike Bogen, the weekend cook

Feb 28, 2014

Was looking for a Tacoma TRD off Road 4x4 in Magnetic Gray. My sales person is Chris Ray. He helped me find the exact truck that I wanted, from another dealership, and I was driving it 2 days later. Thanks Chris, John in finance, Tom sales manager, and Andy O. for getting my new baby.

hcinsco

Feb 28, 2014

I made a deal on Sat. Jan 12, 2014. Not with the sales guy, but with Andy, the owner. 4 days later Finance had me come back in. They got my rate wrong making my payment go above what I wanted and I can't back out of the deal because I've already paid $200 having the windows tinted. 3 weeks later the sales guy calls to tell me that they dropped the ball and on paper, had sold me the wrong car. My wife and I went in again to sign all the new paperwork. 2 days later the finance guy calls to say he dropped the ball and dated all the new paperwork wrong. Again we had to drive to the dealership to sign all the paperwork again and at this time is when I'm supposed to talk to GSM about getting some wheels I'd asked for to compensate for all our trouble. Just before we go to meet her she sent me an email stating that she'd spoken to Mr. Obeissy and he wanted to speak to me personally about the situation when he came back to town the following Monday. We went in, signed the papers for the final time and never heard from Andy Obeissy. He won't return phone calls and it occurred to me that the only time we ever saw Andy was when he was trying to sell us. I don't know much about the sales industry but I do know, misleading people is not good for future business.

Jeremy

Feb 27, 2014

I visited Toyota of Murfreesboro recently to look at a new Tundra Crew Max. Ralph Matchok ensured the vehicle was there prior to arriving and was an excellent sales person. The entire process was simple and everyone in the dealership was courteous. I will return should I be interested in purchasing another vehicle in the future.

Richard and Angela Love the Prius

Feb 10, 2014

Again, I was completely satisfied with buying my new Prius from Blake. I called him and told him what I wanted. When I arrived at the dealership Blake was ready with my new car. He knew just the car I wanted This is the second car I bought from Blake in a week. When I get ready for another new auto I will certainly go see Blake. The dealership is an outstanding company trying to please each and every customer. The financing is also above the notch compared to other dealers. Blake is an outstanding salesman......... Again, Thank You, Blake

Mary Alissandratos

Feb 7, 2014

My husband and I recently bought two cars from this dealership. Steve Woodard assisted us with this transaction and his patience and knowledge of all the products was unsurpassed. He did a fantastic job as did Mr. Tea in assisting us with the financing.

Unhappy Camper,

Feb 5, 2014

Service was good, until after the sale. Steve Woodard was returning e-mails as fast as I could send before the sale. Now, silence, no emails returned. Steve Sargent did a great job getting my papers bought. My next e-mail will go to him. I'll give him a try, even though I wouldn't think warranty info would be considered finance. Over all the experience was ok. But, from the hype on the site I expected so much more. Would I recommend this dealership to a friend? Yes, but I would warn them.

Richard and Angie

Feb 4, 2014

I was surprised in the outstanding manner in which my transaction was taken care of. Blake was very friendly and helpful in taken care of showing me vehicles and offering different vehicles that he thought was what I was looking for. He took his time and did not pressure me in any way. I thought that every person I came in contact with was very friendly and helpful. Blake and the owner made me feel good about signing for the vehicle that I decided on. I would reccomend this delearship to my family and friends. The sales manager and the finance person, John Lennon, were also a pleasant experience. I will buy my next car from this delearship. Again, thank you Blake. Thank You, Richard and Angie Howe

Luke

Feb 4, 2014

I just purchased a used car from Toyota of Murfreesboro. Kaissi, my salesman, was great throughout the process, as was everyone else I encountered. No pressure makes for a very pleasurable car buying experience, this is the way it should be done!

Traci C.

Feb 3, 2014

Gus was my salesman and I have to say this was the absolute, hands down; best experience I have ever had purchasing a car. I was treated with respect and I am a single lady. I told him what I was looking for, what payment range I needed and etc and within 20 mins he had the perfect car. I am SO happy and I will be going there from now on. The owner came out and met with me personally and I think that shows great customer experience. I will recommend Gus to all of my friends and family. He is great!!

50 miles to the gallon

Jan 30, 2014

After searching online for specifics about the cars I was interested in buying, I posted an inquiry on the website for Toyota of Murfreesboro. I quickly received a response from Marty Goodbread and made arrangements to look at the cars I was interested in at the dealership. Marty was great about having the cars that I requested ready to see and drive. It was the most pleasant and efficient process of purchasing a new car that I had ever had. Kudos to Marty ! ..and thanks again....loving the new Prius..

MMathis

Jan 28, 2014

I had started my process for buying a car online and the salesman that responded to me was Marty Goodbread. I told him where I wanted my payments and what I was looking for as far as gas mileage and not needing anything new. Between Marty the sales manager (couldn't remember his name) and John Lennon they made things happen. They are the BEST!!!!! They treated me with respect, kindness, and compassion. I really appreciated that. I will recommend others to them. Thank You to Toyota and the Excellent team you have there.

Anonymous

Jan 28, 2014

Steve Woodard and Gus are amazing people! The whole process took several months for me. I was finally able to purchase the perfect car for my family this past Friday January 24th. Finding a car that fit my family's needs was very important to me and Steve found the Prius which covers all the bases. It gets amazing gas mileage and our two 60+ lb dogs have the back hatch area all to themselves instead of squashing my two young boys in the back seat. He couldn't have found a more perfect car! He had the Prius picked out for me back in August and knew that it would be this month before I could make the purchase. There was no pressure at all and he and gus made the whole process very easy! I am so excited and my family loves our new car! I will reccomend these guys to anyone!

Les

Jan 26, 2014

Just got a Tacoma truck from "Gus". He was easy to work with and asked my questions. Made himself available and communicated on his off days. I would recommend Gus .

kevin jordan

Jan 23, 2014

I just purchased a car at Murfreesboro Toyota via Gus (internet Sales). the only time i met him was when he dropped the car off at my house. Thats right, red carpet treatment all the way. Not only did he sell me a car i will work with him on future sales because he made it so easy. Other shops i went into i had to deal with the normal run around to the point where i was ready to give up. I did my homework- told gus what i wanted and the price i was willing to pay and bingo sold. He even delivered the car on his day off so my daughter could be surprised. class act all the way.

Sylvia James

Jan 21, 2014

We want to thank Steve Woodard, John Lennon and all of the staff at Toyota of Murfreesboro for all of their help leading to our purchase of a new Camry. We came in with 2 cars to trade knowing that the process of buying a new car would not be an easy one and perhaps not even possible. Steve and the other staff did everything they could do in a very professional manner to work with us to make our purchase possible. We are very grateful for all they did, and we will certainly tell others of our very positive experience at Toyota of Murfreesboro!

AmandaC

Jan 21, 2014

I bought the truck I've been searching for, though it was used and not a Toyota, Steve Woodard was more than happy to help. We test drove the truck and it had a few issues, Steve was on top of it. Service repaired everything I noticed and was upfront and honest about some repairs I couldn't have known about. Steve knew my budget and was able to negotiate all repairs into the sale. When the ABS light came on again service was quick to get me in, same day, and it cost me nothing(as it should be). Steve was great with follow up to ensure I was happy with the purchase. I'd recommend this dealership and Steve Woodard to anyone looking for a Toyota or even a Chevrolet like me! Even the Chevy dealer didn't try this hard to please my family and me. A+++ service

Happy Customer

Jan 20, 2014

In November I had the unique experience of buying a car from Toyota of Murfreesboro. It was unique because I am a 78 year-old female who had always depended on a husband for such things. I explained my situation to the people there and was taken to Gus Gustafson to be guided through the process. When I left, I was not only happy with my car, but felt that Gus was a member of my family. I was never pressured or made to feel inadequate. Every person there was extremely nice, professional (in dress and manner) and the whole experience was very pleasant and not at all the ordeal I had anticipated. Mr. Gustafson called several times in the following weeks to be sure everything was okay and that I was enjoying my car. I have nothing but praise for this dealership and Mr. Gustafson.

Prad

Jan 17, 2014

Just grabbed a 2014 Sienna XLE. Steve Woodard was my sales man and was awesome! He listed all the features and also helped me to pair my phone with the vehicle. I had been to other local dealers but was very much impressed with the way Steve Woodard responded to me was always available to answer my questions(before my vehicle purchase). I reside in a different county but purchased in Toyota of Murfreesboro because of the excellent Customer Service . Mike Nobles , Steve were excellent and always called me back as promised. Finance Team(John) provided information about extended warranty and there was no pressure to buy the extended warranty. Needless to say Toyota of Murfreesboro rocks!!!

Anonymous

Jan 16, 2014

Way too much pressure from salesman.. Car we wanted to see had dead battery, no offer to fix so we could drive. Guess we didn't look serious to them.

LaurenS

Jan 10, 2014

Just bought a 2009 4Runner. Our sales consultant Steve Woodard was awesome! He searched for almost 6 months until he found one that was perfect for me! Every week I would get an email checking to see if I had bought one yet and listing any new ones they had traded in. I had almost given up hope on finding the year and color that I wanted, and then he called me the day they had one traded in...two days later it was mine!

the Hood family

Jan 9, 2014

Purchased a new 2013 Rav4 for our teenage daughter. Started the process online with Steve Woodard. He was a very nice, personable, unassuming salesman. He was the exact opposite of the "annoying car salesman" that most think of when purchasing an automobile. After test driving the vehicle, we started the purchasing process. He was very patient with us in the showroom as we listed all of the features we wanted for the vehicle. He found exactly what we wanted including interior and exterior color and all the extra features we HAD to have. He also worked with us on lowering the purchase price to our liking as we made the deal. He was very patient with our daughter who can be very indecisive. He even showed us a comparison of the Rav4 with another vehicle she was interested in that was not Toyota. We were convinced that the Rav4 was safer and more reliable. He spent close to 5 hours with us that day. We purchased Saturday night and had the car delivered from Kentucky to the dealership on Monday. Steve was there Monday night to show us all the features and even programmed our 3 iPhones to the bluetooth audio system. We drove the Rav4 home that night. Overall, this was an extremely pleasant transaction. The best experience purchasing a vehicle that we have ever had! Thanks Steve!

teesoccermom

Jan 7, 2014

Our family recently purchased a Corolla to replace our Corolla that had been destroyed in a head on collision crash a few weeks earlier. The staff at Toyota of Murfreesboro were AWESOME to work with. They were very patient and helpful to our family as we were going thru the process of purchasing a vehicle. Mr. Goodbread and Mr. Lennon were very helpful. They were also so helpful by bringing the car to us which was so helpful. Toyota of Murfreesboro staff is AWESOME!! They are great to work with and will help you find the car that you are looking for that is within your particular budget.

M. Riley

Jan 7, 2014

This is the second Toyota Sienna we have purchased from Toyota of Murfreesboro. I must say that, although the last purchase was a smooth one, this one was better! Jonathan DeBerry was very friendly and did an excellent job communicating our issues and concerns with all involved. There seems to be a level of professionalism at Toyota that we have not experienced at other dealerships. Thank you and keep up the great work!

Helen Joiner

Jan 7, 2014

I especially liked this dealership because there were so many selections to choose from. I like to see & try what I am buying. I came with my daughter to bring in her Toyota van for service. I did not intend to buy, just look. However, while I was looking, Mr. Jonathan DeBerry came out to help me. He was so vibrant and friendly, I felt I was discussing my choice of cars with an old friend or family member, even though we had just met. I was having a hard time deciding between a Toyota Camry & a RAV4. Mr. DeBerry was so patient & kind, as if he had all day to help me, & it did take a long time!! He let me test drive both vehicles. After all the time he had spent helping me, I decided to go in & discuss prices. I finally decided on the RAV4 & Mr. Deberry was very helpful in negotiating on my behalf with the Sales Manager. I felt I got a really good deal & everyone I talked with to finalize the deal was very helpful. I am not from Tennessee & don't drive in large towns or very busy traffic. I told them I couldn't take it with me that day, but was told they would deliver it to me at my home in Kentucky the next day, at no extra cost to me. Imagine that!! I was so surprised & thrilled!!! True to their word, they delivered it the very next day at the time that I chose. I would definitely recommend your dealership & salesman, Jonathan DeBerry. He is an extra special salesman!! After all the excellent service I received, I decided to buy instead of just look. Thanks to everyone for being so helpful.

J. Beraldi

Jan 6, 2014

On November 7th I had the pleasure to purchase my 2nd Toyota Prius from Jonathan Deberry at TOM. I believe that the Prius is a great car for my personal use and the work I do and not only that, but as a Hybrid, it is of great savings for service and specially gas by giving me 50 miles per gallon approximately. I had work with Jonathan on my first Prius purchase about 2 yrs ago and, althought it was an used car purchased, my experience working with him was so good that I specifically wanted to work with him again for a brand new module. Jonathan and the entire finance team worked diligently on getting me a great price and finance rate. It was a great surprice when they came back to me with such a good interest rate knowing that my credit was not that good. There might be other bigger Toyota deals in the Nashville area, but I won't change the service I got from Jonathan and the entire TOM team. I'm extremely happy with my Prius and will purchase my next car with them!!!

PJTroost

Dec 20, 2013

Allow me to preface this review that I typically totally dislike (read "hate") visiting car dealerships and totally dislike (read "hate-hate") interacting with car salesmen. I am sure many people will share that sentiment. We just purchased our 3rd car at the same dealership from the same salesman and we feel compelled to share our, once again, fantastic experience. We first encountered our salesman Mr. Jonathan deBerry several years ago when we were looking for an immediate replacement for our wrecked Toyota 4-Runner. Mr. deBerry is a very patient, likable, friendly and VERY a-typical car salesman. He REALLY listens to the customer to try and find out what type of car the customer is looking for. He clearly and patiently explains the options available, explaining upfront cost and potential cost down the road. Like many other customers it was not easy to make a decision and we frequently changed our minds about our car of interest. At no time mr. deBerry seemed frustrated about our indecision but merely changed gears to keep up with our desires. Mr. deBerry allowed us ALL the time we needed to finalize our decision. And did we take our time... (about 5 months to research cars, options and pricing). He did this without frequent annoying telephone calls. He just stayed in touch and kept us in the loop. He never pushed us to buy a car locally available and was willing to look around for a best match online or with other dealerships. When we finally made up our minds and showed up at the dealership to cut a deal, mr. deBerry changed roles and became the intermediary between us and the sales manager, negotiating the best price on our behalf. We NEVER even imagined that he was NOT on our side in the negotiating process. At several times we seemed at an impasse but Mr. deBerry walked up and down between us and the sales manager and continued to passionately negotiate on our behalf. When we finally got the deal, not only did we get a GREAT price on our trade-in, but also got a GREAT deal on our new car. We looked at comps online and locally and our final deal could not be matched. Buying a new car for most is a scary and mostly unpleasant experience, but mr. deBerry ONCE again proved that buying a car can actually be an enjoyable and satisfying experience. WE ARE VERY SATISFIED. Finally, customer service at Toyota of Murfreesboro is TOP NOTCH. We had some minor issues with one of the cars we purchased in the past. These issues were always taken care of, immediately and at no cost to us (and this was for a used car!). The dealership even informs you when it is time for FREE maintenance service to keep the lifetime warranty on your new car valid. Maintenance, repairs and documentation upkeep were always flawless! The bottomline, if you are looking for a top quality car at an affordable price with outstanding customer service, do yourself a favor, save yourself some time and frustration, and go and visit Toyota of Murfreesboro. When you do that DON';T FORGET to ask for mr. Jonathan deBerry, in case his big smile did not catch your attention yet. Mr deBerry will make sure that not only you will leave the dealership happy and satisfied but I can guarantee you he will also make you come back! Congratulations to Toyota of Murfreesboro for another very satisfied customer. Hats off to mr. deBerry for his ever-lasting patience, his passion for his job and his genuine care for his potential buyers! DISCLAIMER: We are absolutely not related in any way to the car dealership, the auto business or the people involved, nor do we want to be related ;-)

Terry K

Dec 16, 2013

We bought our second Toyota Tacoma from Jonathan DeBerry. He is an excellent salesperson very knowledgeable and got us the best price. We visited 2 other dealers and Jonathan gave us the best price. There are dealers closer to our home but Murfreesboro Toyota is the best

L. Williams

Dec 9, 2013

Just bought new toyota. Went online with Steve Woodard to start the process. He was very helpful and set us up with Marty Goodbread on a day he was unavailable. Would recommend toyota of Murfreesboro.

Iman M.

Dec 7, 2013

Let me start by saying my car buying process started a month and a half in advance. I stopped by the dealership and met with Darren Douglas and discussed the car I was looking for, took it for a test drive, but was not ready to purchase at that time as I warned to be sure this was the car for me. Then just before Thanksgiving a month later I received a call from Darren saying the car of my dreams with every gadget I wanted in it, fully decked out, was located at the dealership in the specific color I was looking for and he remembered. I test drove it that night and purchased the next day. They worked with me on concerns of receiving a good deal and the process was smooth. I really appreciate all the exceptional service I received from asl those involved that day!!!!!

Ankur Patel

Dec 5, 2013

Customer Service is excellent . Sales Representative OMER is very excellent. I am glade to go Toyota of Murfreesboro . My last purchase was in John Robert Toyota in Manchester TN is not that good . But from now onwards I prefer Toyota of Murfreesboro is my First Choice Thank you Once again All Staff for handling me very well. Thank you Ankur Patel.

Eli

Nov 29, 2013

Johnathon deberry was honest and fair, that is all I ask of a man.

Candace P

Nov 26, 2013

I just bought a 2014 Toyota Camry. I love my new car. I want to thank all the guys at Toyota of Murfreesboro for all their hard work. Especially, Steve Woodard. Steve worked very hard to help me purchase my new Camry. I received excellent service. I will recommend Steve to anyone wanting to buy a car. Thanks, Steve.

TIM/HAPPY

Nov 25, 2013

JUST BOUGHT A 2011 TOYOTA TUNDRA TRUCK AND IT IS GREAT!! JUST WANTED TO SAY THANKS SO MUCH TO GUS FOR MAKING THIS HAPPEN. THANK U:TIM SIMMONS

Steve Underwood

Nov 13, 2013

I recently purchased my new 2014 Tundra from Toyota of Murfreesboro. My salesman, Steve Woodard was very easy to work with and never felt I was pressured into the purchase. He wanted to make sure that I made the right purchase for my needs. I would highly recommend Toyota of Murfreesboro and ask for Steve Woodard.

Ivan

Nov 12, 2013

My experience at this dealership was the best I ever have on any car dealership before, Nathan Nicholls it's a great guy to deal with and the entire team work hard together to find the fair deal you need. We were looking for two 2014 tundras but they have to be just alike, these was a task that they handle really well, in addition to that they give me a powertrain lifetime warranty in both trucks. I really recommend this place if you looking for a new car or truck.

Scott

Nov 12, 2013

I had inquired about a car that they had on their website. I talked back and forth with the salesman. Salesman agreed on a price. When I got there, I my salesman was busy, so a Johnathon helped me out. I had told him the price we agreed on, and he let me take the car for a test drive. They indicated the car passed their 140 point inspection, that it was a great car, one of their salesmans car, that it needed nothing. I noticed that the tire sensor was on, and they told me that they would fill the air up in the tires, it was just low, and that I would need to drive it a little bit for it to clear. So, I said ok, I will take the car going based off that it had passed a rigourous inspection and that the light would clear. First Problem, - When they went to get the car financed, the owner came back in the office and said good news, we got you approved, but the sales price of the car on the form was almost a thousand more than we agreed to, i told him that me and the salesman agreed to a price and he said ok, and i told him the terms on financing would not work. He said ok, and came back in a few and said, i got the terms you want, and than i looked at the form, and they still had the wrong amount for the price. I informed the owner of this, and he said, i cannot sell it at that price, and do these terms. I said that the salesman shouldn't have promised me the car at that price, and you shouldn't have came back saying you agreed to the terms knowing the price me and the salesman agreed to. He finally said ok, we will sell it at the agreed price and the terms. So I bought the car.Have to watch everything they do. Second Problem. The salesman said he would take the car into the service dept for the tire sensor. He came back and said they filled up the tires, and to drive it for a little bit, and it will clear out. So after a few days. The sensor never went away, which tells me that theirs an issue with the sensor. And then I noticed issues with the car, like suspension noises, and a buzzing noise coming from the throttle body. There is no way this car went through the inspection process like they said. I told Jonathon about this, and he said nothing he can do, as the car is as-is. But than I get an email saying to rate them, and let them know of any issues, to see if they can help and resolve. And I tell them about all this, and they just ignore you. I still have not heard back, after telling them about all the problems just after a few days of driving (struts are dried out, and looks to be throttle body possibly the culprit of the engine noise, and tire sensor). I even asked for a copy of the history on the car, and nothing. Basically they did no check on the car, cause if they did, they would have found out all these issues. The salesman are nice when you are trying to buy the car, but than once you buy, you can forget customer service, its gone. My grandmother bought a car from them about 4 years ago, and would be looking to trade hers in soon to get another, and she will not be going to them. I will not recommend anyone going to them either. If you were not sure about sensor, then dont tell me that it will clear, and dont say it went through a 140 point inspection, and nothing was wrong or found, when indeed their were multiple issues.

Matt

Nov 11, 2013

Was intending to begin my weekend looking for new tires for my 2008 Ford F-150 STX and ended up purchasing a 2013 Scion xB. I submitted an appraisal request online for the Ford and received a reply from Steve Woodard within a short time. I decided to swing by the dealership to take a look at the xB and do a test drive. Fell in love with the vehicle immediately. For a big guy like myself, the xB offers roominess while maintaining excellent gas mileage and economy. Steve was very professional in making the sale. I'll definitely recommend him and Toyota of Murfreesboro to my friends who are in the market for a new vehicle. The Scion brand is top notch. The warranties and maintenance plan are well worth the investment. Thanks again Toyota of Murfreesboro!

T.

Nov 10, 2013

The sales team was very helpful and had a vey good selection of cars. They were very willing to work with the purchasing service through my bank.

TerryB

Nov 8, 2013

Found the exact truck that I needed and got it the very next day. Good dealing experience with the sales man and I'm enjoying my new truck!

Matt

Nov 8, 2013

After having an unpleasant experience at another dealership, I found myself at Toyota of Murfreesboro talking with Gus. He was courtious and very easy to deal with and made my car buying experience very smooth. No pushy sales tactics and an all around nice guy. I look forward to seeing Gus at Toyota of Murfreesboro for my next new car purchase.

RAM

Nov 4, 2013

I was in the market for a 2014 Sequoia with a specific set of options. I contacted a number of dealers that had close to the requirements I was looking for. Toyota of Murfreesboro and specifically Marty Goodbread was, by and extreme margin: the most responsive, accommodating, honest and customer oriented. My scenario was likely an exception as I live in a suburb of Atlanta, 4 hours from Murfreesboro, TN so with a 4 hour drive and a sight unseen trade-in I was worried about a surprise at the end of the transaction. The surprise was that there was no surprise!!! Thanks Marty and Toyota of Murfreesboro.!!!

Tim

Nov 4, 2013

My wife was interested in buying a car. We were visiting family & drove by the dealership to just 'look'. Gus greeted and showed us a few cars and encouraged us to test drive. The car sold itself. Gus was very patient and knowledgeable. We decided to take a day to think about buying and Gus was very understanding and respectful. After going home and discussing, we contacted Gus to start the process. We drove past three Toyota dealerships to go back to Murfeesboro. This was our best car buying experience.

Michelle B

Nov 2, 2013

Will definitely recommended to others. Jeff Burgett was my sales associate, he was very knowledgeable, the experience was quick and easy. Everyone was so kind. Love my new 2013 Toyota Prius c. Very thankful for Toyota of Murfreesboro!

JohnS

Nov 1, 2013

Received a card stating Toyota of Murfreesboro was looking for 2011 Sienna's. Brought mine in, was immediately served by Steve Woodard. Told him what I wanted in a 2014 Sienna. He looked at ToM inventory. They didn't have what I wanted but he found one close by. Since this was a Saturday night, car was not available 'til Monday. Steve called me Monday when car was in, went over with me everything about the new Sienna XLE and I left a happy customer. This is my third car purchased from ToM and all I have ever received there is excellent support and particularly excellent service!

Val Kauniste

Oct 29, 2013

I just wanted to take the time and write a review about my experience at Toyota of Murfreesboro. My salesman Jonathan Nicholls (Internet Sales) who I contacted via the internet scheduled me for an appointment to which was dead on reference the time. I was immediately greeted by Jonathan and Michael Nobles who was assisting Jonathan. I was trading in a 2012 Nissan Rogue which I was not happy with. I've owned Toyotas in the past and never had any trouble with these vehicles, I was switching back to quality and reliability. I was shopping for a 2014 Toyota Camry XLE (6 cylinder). To make a long story short I ultimately ended trading in my other vehicle also which was a 2011 Ford F-150 XLT P/U truck. Both Jonathan and Michael did everything possible to get my payments where I needed them to be and made the overall car buying experience very un-stressful. The exact vehicle I requested was delivered with the exact options I wanted and the vehicle was spotless. The personnel went over all the vehicles controls and made sure we knew exactly how everything operated. Since taking ownership I have received numerous calls asking me if I'm happy with my purchase, is the vehicle up to your standards, operating well and so on. I informed both Jonathan and Michael that although they were close as to the mileage I would be getting they were off a little, I'm getting 28.6 miles per gallon on just my 3rd. tankful of gas, that's better than what I got on my 2012 Nissan Rogue and that was a 4 cylinder. Hats off to all at Toyota of Murfreesboro, definitely worth the ride out there. Thank You Jonathan and Michael. Highly Recommended AAAAA+++++

GloriaT

Oct 29, 2013

William West is a great salesman, very pleasant and helpful. Van Bush in the service dept is the best, I doubt you could ever find anyone better, very helpful and very knowledgeable. Two really good guys, great sales dept and great service dept, what more do you need.

J. Wayne Mayes

Oct 27, 2013

After responding to a listing for an Avalanche, I was very surprised when I received an email from a salesperson so quickly. Gus Gustafson contacted me and started the process rolling immediately. I was working with another dealer in my home town on a deal, but after talking with Gus on the phone and a couple of emails back and forth I decided to drive the 60 miles to check the truck out. Gus had the Avalanche washed while I was on my way down and was very courteous in making the transaction a pleasant one. When one trades a vehicle in they never think they are allowed enough for the trade in, but I can say that I left the dealership with a smile on my face and felt that I had made new friends. Thanks to Gus.

AG

Oct 25, 2013

Drove into the lot not intending to buy, thinking I couldn't afford any car there on my budget. Darren Douglas walked up and after listening to my family's impossible list of needs - which were for newer, long lasting, problem free vehicle with low mileage and good mpg to replace my minivan, on a low budget - took me to the perfect car - a low mileage, one-owner Toyota Highlander in near perfect condition. I never felt any judgement or pressure, and he didn't flinch when I told him my monthly budget. Another dealer in town had previously told me to come back to reality! Inside the folks were easy to deal with, no pressure, met my price, took my minivan on trade, gave me a low interest rate, and a 4 year bumper to bumper warranty on an 8 year old car - what more could I ask for? SOLD! Thanks Darren and everybody in finance, service and body shop, you took care of me! We couldn't be happier with our purchase.

Amber Crouch

Oct 23, 2013

Decided to buy another Toyota because of quality and price. Went to the Murfreesboro Toyota, it was raining and getting late but Steve Woodard braved the crappy weather and came out to help us. He was fantastic with making sure we got what we wanted and at a good price. Kuddos!

Candice Z.

Oct 15, 2013

Got my first brand new car from here, the service was great. Gus was a totally awesome salesman, not pushy or anything and didn't make me feel rushed or pressured!

Jenn37204

Oct 7, 2013

Recently bought a Prius at this location and had an excellent experience. Shopped around at several Toyota dealerships and this was by far the best. Both Steve and Jonathan are excellent salesman and incredibly kind and helpful.

breezy

Oct 5, 2013

I purchased a new car and they was not pushy and gave me excellent service.

Pemstoy

Oct 4, 2013

Stay far away from this place.......I was helping my son to locate a new truck and we landed at Toyota of Murfreesboro after a day of phone searching at five local Toyota dealers. What a mistake. I was working with the Michael, Internet Sales Manager and a Chris, salesman to work the deal. We were asking for a good deal and informed the two that I had another dealer that would sell us a new 2013 Toyota Tacoma Sport with the PY package (navigation and all) for $29,000.00 out the door. They could not match the deal but we liked the "lifetime" warranty they offered at Murfreesboro. The best they could do was $33,700.00 (which included a couple of accessories we wanted) out the door for a 2014 with the PY package. We wanted to be around $ 31,000.00 since it was a 2014 we expected to pay a bit more. They could not make the deal, but said they found a truck on the lot that would work and they were "excited", by the way they had to stop me from driving out of the lot "saying we are there" come back in, park your car here. They showed us the deal and it looked like we had a deal, and told us to sign the offer and lets get it to finance. Come on sign! My son asked, does it have the same options? They looked like a teenager that had been caught in a lie and faked a look at the spec sheet and quickly said no. The manager said they would throw in the first five services with a laugh, and I said that is no offer Toyota offers that anyway for the first two years! They said that is true and both laughed. We said no deal! I got up again and walked out of the front door to cool off since they were going to bait and switch us and appear to offer something that is already included. They continued to work on the numbers and came out with another truck with our options with $33,700.00,same as before and asked if we accepted and we said when are you leaving we would like to talk it over and the sales manger said now and the salesman had already came out and said I'm going to the house, goodbye. I said we are done and good night. The next day my son called Chris the salesman and told them we had the same $29,000 offer at the other dealer and asked them to match it since he wanted the "lifetime" warranty, Chris laughed and said I suggest you buy it from them and hung up. This dealership has been bankrupt twice before and was recently bought and reopened in January 2013. I believe that unless they have a staffing change the same fate will occur and they will be bankrupt again. I suggest everyone steer clear of this place. By the way look at the fine print, the "lifetime" warranty is not worth the paper it is printed on!!

dks

Sep 29, 2013

I purchased a new Rav4 and love it. "Gus" was my salesman and he is great to work with. I would definitely go back to this car dealership in the future and will recommend to my friends.

Amanda

Sep 27, 2013

The customer service at Toyota of Murfreesboro goes above and beyond!! Marty Goodbread worked with me over the phone and through email to help me find my perfect car and then when I was finally ready to purchase he made the buying experience easy and stress free! Everyone I have met at Toyota of Murfreesboro have a wonderful personality and it truly was a pleasure to purchase from them. John from the Finance dept. also made the paperwork side of making a purchase easy and enjoyable! I love my new Toyota Prius and there is no where better that I could have purchased it! Thanks to all the wonderful staff!!!

Mr. Reynolds

Sep 26, 2013

Purchased a used car from Toyota of Murfreesboro. I received great service from Gus Gusatafson, John Lennon(in Finance) and a couple of other managers at the dealership. The vehicle was in excellent condition and Gus was very easy to work with and ensured all my concerns were addressed. John Lennon also followed up with me on a warranty and also explained everything in detail. I would highly recommend you see Gus at Toyota of Murfreesboro if you're looking to purchase a vehicle. They have great customer service!!! A+

Rashuna K.

Sep 26, 2013

Bought a new Camry! I wasn't sure what to expect, but the experience was so easy. I never felt like Steve Woodard, my salesman, was misguiding me. He was very informative and gave me time to make up my mind. I would definitely recommend Toyota of Murfreesboro and Steve Woodard! Awesome experience.

Jacob

Sep 25, 2013

Just bought a 2014 Toyota Corolla and I couldnt be more satisfied. Thanks alot.

James A.

Sep 25, 2013

Jonathan DeBerry was an excellent salesman, knew his product well, knew when to given time to the customer to consider things. This was our 4th Toyota Purchase, 2nd Camry... this one a 2012 SE. What can I say... once we saw it... drove it... consider things... we bought it. Thanks Jonathan!

Pleased Customer

Sep 24, 2013

I had an excellent experience buying a used car here. Jonathan DeBerry was a great salesman and I took care of everything efficiently and with GREAT customer service. He wasn't pushy, just very helpful! I will start there when looking for my next car in the years to come.

Ken H.

Sep 21, 2013

I had a great buying experience. The dealership worked hard to obtain my business.

Debi L

Sep 20, 2013

My husband just purchased a new Toyota Camry from Toyota of Murfreesboro. The process was actually enjoyable! No pressure or stress. They brought in the exact car we wanted. A special thanks to Will West (our sales representative) and Mr Andy Obeissey (general manager) for truly making us feel a part of the Toyota of Murfreesboro family!

Crystal K.

Sep 20, 2013

This was one of the best experiences I have ever had with a dealership! From the sales side, Gus Gusatafson and Mike Nobles, to the finance side, Ron, my husband and I were both very pleased at the ease and customer service we received. I am finally in the car that I have wanted for a very long time, and it is all because of these guys. They all worked really hard and figuring out what I could afford and how I could afford it. I will definitely be back to see these guys again for maintenance and sales. Thank you so much guys for everything!!!!

Christina

Sep 20, 2013

I went through several dealers trying to buy a truck, Kassie at Murfeesboro went out of his way to help me and was more than exceptional and was the most honest. I am more than happy with the service I received and would recommend this place to anyone and everyone i know.

Kim Dies Bush

Sep 16, 2013

Steve worked hard to help me as a woman buyer, I felt he was fair and worked hard to get me the car I wanted (G37 Infinity) at a great price! This was the quickest and easiest I EVER purchased a car!

Kristal Mason

Sep 14, 2013

AWESOME! Great experince! Would recommend everyone.

J. Navarro

Sep 12, 2013

This was by far the easiest car buying experience we have ever had! We were in and out in less than 4 hours - the salesman was very helpful, the manager didn't play around with making us a deal, and it was an overall great experience. Ask for Jeff - he'll take care of you.

Wendell H

Sep 8, 2013

We recently bought a new 2013 Sienna. We went back to Toyota of Murfreesboro and to Chris Ray without shopping other dealers because of the excellent service and attention we received from a previous purchase of a 2013 Corolla a few weeks earlier. We received the same excellent service through this purchase. We hope to not need another car in the near future, but if we do we know we will go to Toyota of Murfreesboro and Chris Ray.

ShaunB

Sep 7, 2013

My wife and I had been talking about upgrading to a bigger vehicle for awhile, but we knew with the monthly payment we had in mind it would be tough. We randomly decided to go out and look around at vehicles one day. We had looked several times at CarMax because we have a history with them, but decided we would give a local business a chance knowing we had already had everything worked out elsewhere. Let's just say Toyota of Murfreesboro blew us away with their top of the line customer service and we have found a new home to purchase new vehicles and to refer our friends to shop as well. We dealt with Martin Goodbread. We told him what we were looking for and he even knew it was going to be a stretch to pull it off, but he did not stop fighting for us the entire time we were in the showroom. Usually when you go places, you feel this enormous amount of pressure from the sales team to push you into buying a vehicle and it is not on your will, but Martin Goodbread was fighting for us the entire time. It felt great to have a sales consultant on our team instead of working for against us. He went above and beyond anything I have ever seen in the dealership world. I use to work for a dealership and we did not provide the customer service that was provided at Toyota of Murfreesboro. Their goal is to lose cars off their lot, not lose customers, and that was greatly shown when they did whatever it took to make sure we got what we wanted for what we wanted it for. My wife and I are recently married and she was very nervous about making a purchase of a vehicle because it was our first big purchase together and Martin Goodbread and the rest of the Toyota of Murfreesboro team were extremely patient with us and knew how to work with us. Are you looking for a vehicle? Are you looking for above and beyond customer service? Are you looking not to be ripped off? Are you looking for a smooth buying process? Are you looking for just the overall best experience when buying a vehicle? Look no further, Toyota of Murfreesboro and Martin Goodbread is the place for you to go. Even if you live a miles and miles away I suggest you drive to this dealership for the best overall experience you can receive. They may have lost money dealing with us all day, where most dealerships will show frustration and just get you out of there store, but they definitely did not want us to leave without complete happiness. GO BUY YOUR NEW/USED NEXT VEHICLE FROM MARTIN GOODBREAD AND THE TOYOTA OF MURFREESBORO TEAM. You will not be let down!

Michelle

Sep 3, 2013

I am a full time college student who works two jobs and after being without a car all summer I needed help! Everywhere I went said I did not have enough credit. A friend referred me to Jonathan DeBerry at Toyota of Murfreesboro. He was wonderful from the moment I stepped foot on the Toyota dealerships property. I bought a '12 Nissan Versa. It is everything I had been looking for. I can not thank DeBerry enough for his wonderful customer service. All the employees there were nice but DeBerry made me feel comfortable and confident that I would leave there with a car and I did! Thank you, Michelle

The Nokes family

Sep 1, 2013

This is an awesome dealership! We bought a 2013 Highlander and we love it. The buying process was one of the easiest we have ever had! John Grimes was our salesman and we highly recommend him!!

Beth Scicolone

Aug 31, 2013

The salesman Kaissi was very helpful on the purchase of my new car and would highly recommend Kaissi.

Lori

Aug 31, 2013

Having been searching for a car for the last month from Fayetteville Tn to Nashville. We pulled in and saw a smile as big as Tennessee . He was wonderful and won my husband over in a second and that was great. He was honest and postitve in the transaction and it was never a negative moment. Will direct Family and Friends to Mr.John Grimes. Thank You John!

"Val"

Aug 29, 2013

I bought my Sienna van from Jonathan DeBerry, and found him to be honest, friendly, and knowledgeable. He followed through with his promises and kept me informed during the entire process. I usually don't like dealing with auto salesmen, but he wasn't "pushy," and I felt like he was working to get me the best deal possible. The manager was very friendly and delivered everything promised. The paperwork was seamless, and the finance manager worked hard to get me the best finance rate possible. If you haven't been to Toyota of Murfreesboro recently, you'll find a lot of great changes have been made to make your buying and service experience the best possible. I'll recommend to my friends and family. Also you may want to take advantage of their "try before you buy" program if you need to rent a car. That's what made me want to buy my Sienna van! Love it.

John of M'boro.

Aug 28, 2013

Recently purchased a brand new Scion tC from TOM and am very satisfied. Though I had a specific used model in mind when I approached the dealer, and though salesman Jonathan DeBerry was very courteous and helpful, locating that vehicle did not get much attention. After some prompts and reminders from my end, things got moving. Jonathan helped us recognize and understand that a new vehicle was the better and more economic choice and once that choice was made, all of the folks at TOM were super. Andy and Jonathan made sure that we got exactly what we asked for and they got it quickly! Jonathan volunteered to come in on his day off to finish the deal and took as much time as was necessary to do so without any complaint at all. A super fellow! I'll absolutely recommend TOM, Andy and Jonathan!

Charity

Aug 28, 2013

Ed in financing was fantastic. Gus in Internet sales was very nice. Brittany was a girl after my own heart making sure everyone's vehicles were spit spot.

Clay

Aug 24, 2013

I went in to have my car aligned and the break pads replaced. The car was returned to me without being aligned and only the front pads were replaced. I returned it immediately and they told me they would fix it. They still didn't replace the back pads and didn't completely align my car. They returned the car to me telling me that it was "perfect" and I'm "good shape." I drove the car for another month and the back pads needed replacing. I will never go here again.

Brittney C

Aug 23, 2013

We had Kaissi help us from the very start and he was super friendly. He was able to answer all of our questions and made me feel really comfortable about everything. The whole time we were there the entire staff was smiling and saying hello. If I could do it all over again I definitely wouldn't change anything.

Tacoma Buyer

Aug 22, 2013

It was great working with this dealership and they got the exact vehicle I wanted. Steve Woodard was helpful and patient with none of the pressure and desperation you sometimes expect from a car dealer. The customer service manager made every effort to be sure I had the best experience possible.

Teresa from Memphis

Aug 22, 2013

I spent a many days working with Steve Woodard and Michael Nobles by email. I couldn't have asked for better communication or service. They both tried to make a deal the best they could with me being from out of town. Their communication was promptly received and always helpful. If this delaership was closer to me there would have been no question or delay. I wound up buying locally and keep thinking about the service and treatment I received from TOM versus locally. Don't hesitate reaching out to either of these gentlemen. I will always keep them in mind for referrals and any future purchases!

Wendell H

Aug 21, 2013

My wife and I recently bought a 2013 Corolla from Toyota of Murfreesboro. We were greeted by numerous people upon our arrival including the owner/general manager. We had previously talked with Chris Ray on a Sunday afternoon. He took a long amount of time with us that day knowing we were not ready to buy at that time. His friendly attitude and knowledge of your automobiles made us want to buy from him. At-A-Boy. We were treated fairly in the business dealings as well. John Lennon in the business office was extremely nice and helpful as well. Not only did he help us that day but the following day I had a question about a feature on the car and he went beyond what I expected to get an answer. Another At-A-Boy. We have only had the car a couple of weeks but enjoy it very much. We will go back there when in need of another car.

Moody Family

Aug 19, 2013

I could not have had a better experience than I did at Toyota of Murfreesboro, the people were friendly and HELPFUL as I had my 5 month old with me and 4 year old and they were so kind to play with them and help me while I was in the process of buying the car. VERY family friendly place and they make you feel at home. Steve Woodard was one of the best salesmen I have ever worked with. I HIGHLY recommend buying your next car at Toyota of Murfreesboro. You really cant beat a Toyota either, GREAT cars that last forever. Everyone there was so great. I will recommend everyone I know to come there for their next car purchase. I bought a SIENNA and it is an amazing van and you definitely do not feel like your driving a van.

AtJackson

Aug 15, 2013

I highly recommend Toyota of Mufreesboro as a place for you to purchase your next car. Thanks to Gus, I purchased a car last week and I absolutely love it! Gus provided me with detailed information, he made timely return phone calls and upon arriving on the lot a salesman met me outside. Every aspect of the process was EXCELLENT!!! Again, I highly recommend Toyota of Murfreesboro! Thanks, Gus!!!

New Camry Owners

Aug 15, 2013

This was our first experience with Toyota of Murfreesboro. Marty Goodbread and the rest of the staff were very helpful and made us feel our business was appreciated. We were so impressed that we drove 2 1/2 hours to purchase our car and will do the same the next time we purchase a vehicle.

New Tacoma

Aug 14, 2013

I bought a new car and it is awesome. Marty Mcfly was very helpful and friendly. I was very satisfied with the whole new car buying experience. I would recommend Toyota of Murfreesboro.

Toyota camry and RAV4

Aug 13, 2013

I was so Happy with their services. starting from the salesman; MR Kaissi and his sales manager. the financing manager and all staff. i recommend to all my friends to go there and get a new or used car, not only because of the Toyota's brand name but for the excellent service i have ever had in my life. A+ =)

Luke B

Aug 12, 2013

Me and my wife recently purchased a vehicle at this dealership and the experience was spectacular! During our hunt for a new car, we went to 8 different dealerships in areas all over Middle Tennessee (including Rivergate, Gallatin, Cool Springs, Metro Center, and Murfreesboro). No one was as as kind and honest as the employees at this dealership. We told them that we didn't want to finance and they didn't push for it. We also told them what our budget was and they didn't try to show us any vehicles out of the limitations of our budget. When it actually came down to negotiating on the vehicle, they didn't try any of the hard-sale tactics that we were used to at all of the other dealerships and were 100% upfront and honest as to what they could do to get us in the vehicle that we wanted. In the end, not only did we get an incredible deal on our vehicle, we left without any reservations/remorse on our purchase (keep in mind, cash sale and one of the biggest single purchases we've ever made), and as a new lifetime customer. I honestly cannot see taking my future business anywhere else and I'm actually pretty excited to see how the service department performs when it comes to maintenance on the new vehicle. The salesmen that we dealt with are Mohammad Kaisi and Darren Douglas. Both were phenomenal and I can't find the words to describe how happy I am with these salesmen. We also had the pleasure of talking to the sales manager, Josh Black, who was equally as amazing. To the employees of TOM, thank you so much for the breath of fresh air that you provide to the end customer and the purchase process. Everyone that we had the pleasure of meeting left us with nothing but smiles and we are ecstatic with our purchase! We will be referring both friends and family to your establishment (something that we don't do) and we wish nothing but success on your end.

Wm. Lawrence '' PaPa''

Aug 9, 2013

We found the vehicle we were interested in on your website.( very complete and user friendly).Upon visiting the dealership we were quickly met by Mr. DeBerry. After a test drive and inspection of the Van, it's features and options, we decided to talk price. Entering the dealership we were offered refreshments, introduced to the sales manager, and after a brief negotiation, decided on a fair price. All in all it was a very enjoyable experience. We really love the van and would not hesitate to recommend Toyota of Murfreesboro, and especially Jonathan to anyone looking for a vehicle. Sincerely, Wm. Lawrence

razzy

Aug 8, 2013

I bought a new car and it is awesome. Gus Gusatafson was very helpful and friendly. I was very satisfied with the whole new car buying experience. I would recommend Toyota of Murfreesboro.

Phart

Aug 7, 2013

Amazing and friendly people in the service department. They caught problems that another dealership looked right over. I would recommend them to anyone.

Bodacious Bruce Harvey

Aug 6, 2013

It was a very good experience in buying my Prius. Jonathan DeBerry took care of my every concern and made sure that I was pleased with the process. Everyone was very nice and helpful. This was my eight new car buy and the expereice was as good as I have ever had. Thanks for a pleasant buying experience!

jesse

Aug 6, 2013

Great experience. John Grimes helped me get the car that I wanted at a great price. Their financial department even found me a better deal than my credit union was going to give me.

cindy&wayne

Jul 31, 2013

Kudos to john grimes and toyota of murfreesboro. John came out to the lot with enthusiasm and knowledge of the various vehicles. He answered any questions we had. We are enjoying our new vehicle and had several compliments on the car. We had a pleasant experience during the whole process. We would recommend toyota of murfreesboro to anyone looking for a new or used vehicle, and to ask for john, he will do whatever he can to get you into a new vehicle. He got us into our new vehicle. Customer service by all was excellent!

Debi

Jul 30, 2013

Happy with purchase. John Grimes went out of his way to make our decision making process successful. Friendly, professional, very hands on what we wanted on a new van. Questions were answered to our satisfaction. Overall time spent from beginning to end of purchase took a longer than expected. We would recommend Toyota of Murfreesboro and John Grimes.

Sherry from Manchester

Jul 30, 2013

I had a great experience at Toyota of Murfreesboro. I needed to trade in and get better gas mileage and update my main vehicle and I received the best service I could ask for. My sales person was Jonathan DeBerry. He was able to answer all my questions and get me the best deal I could get. He took his time and did not rush me into something I didn't want. When I did have a question and he wasn't sure of the answer he didn't just say well it probably is........ he asked to get me accurate information. I felt like he actually cared about his customers and he was honest. My sister was with me and he was very courteous to her also. He even remembered her name when I saw him two weeks after my purchase. My sister was impressed with your dealership too.

Bettye

Jul 29, 2013

Steve Woodard was great to work with. He found exactly the car I wanted and completed the deal very quickly.

Vicki

Jul 29, 2013

Hats off to Jonathan Deberry for making my new car purchased a pleasure. Everyone that I came in contact on that day were extremely friendly and courteous. Jonathan was extremely helpful and wanted to make sure I was happy.

Matt

Jul 28, 2013

I recently visited Toyota of Murfreesboro to purchase a vehicle and Jonathan Deberry greeted me at the door. He was very kind, courteous, and respectful of my needs. He saw that I was getting frustrated and went out of his way to make me a happy and satisfied customer. I would highly recommend that if you are wanting to trade or buy a car to go visit Toyota of Murfreesboro and ask for Jonathan Deberry! He is one of the best in the state!

Aville

Jul 28, 2013

Salesman Martin Goodbread was great. Financing office was quick and easy. Nice selection of Camrys. I would shop here again. I think the cost calculator on the website could use some work. Dealer fees and a guesstimate of taxes and other fees would be helpful.

Margaret Ellis

Jul 26, 2013

I was buying a new car and Jonathan DeBerry was my salesperson. I have traded at lots of dealerships and shopped with lots of salespersons. This was the most relaxed sales that I have ever encountered. Jonathan made me feel so relaxed and he was very relaxed and the transactions could have not gone any better. I didn't feel any high pressure at all. This was the first time I have ever traded cars that the salesman was able to tell me exactly what my final bill was going to be. The tax and all fees were all figured in and told to me before the final decision was made. Working with Jonathan was certainly an enjoyable experience. Jonathan knows how to treat and enter act with people. I would recommend Jonathan and the whole dealership when it comes to buying a car. The dealership was wonderful in finding the car that I wanted to purchase. Jonathan or the dealership didn't try to push something off on me that I didn't want. They went out of their way to see that I got the car I wanted. A special thanks to the dealership and Jonathan for making my purchase a pleasant and enjoyable experience.

Tcbvol

Jul 26, 2013

Bought a new Highlander for Toyota of Murfreesboro on 7-20-13 and was very pleased with the experience. I got a fantastic vehicle at a very good price and was very pleased with the salesman, Gus Gustafson. I would highly recommend Toyota of Murfreesboro and Gus for your new car buying experience or your service needs.

DeniseC

Jul 25, 2013

I would definitely recommend Toyota of Murfreesboro when deciding on a car. Steve Woodard was extremely helpful each time I went to look at vehicles. Once, my husband and I finally decided on a car, the process was as expected. Steve kept us well informed and stayed on top of all the steps leading to the purchase. We had to leave the first day of paperwork and Steve helped us negotiate with his manager and settle on a very fair offer for our trade-in and the new Toyota Camry LE hybrid. Eddie Tea was helpful and explained all the paperwork as we signed each piece. There were a few glitches but were eventually fixed. Thank you, Steve Woodard!

Erica Mathley

Jul 23, 2013

Toyota of Murfreesboro staff is awesome!!!! I spoke with 5 dealerships about purchasing a new car. This was the only location I felt comfortable conducting business with. My salesmen (Steve Woodard) was very professional and straight forward. I wanted a black car with black interior and he provided me with such. I never felt pressured by him or any of the staff throughout this process. They focused on helping me make an inform decision, not making a profit. I drove over 100 miles just to conduct business with them and it was well worth it. Thank you Steve, Ron, and Internet sales department.

Brenda Roden

Jul 23, 2013

I recently purchased a new vehicle from Toyota of Murfreesboro, Tn. My experience was excellent-no presssured sales tactics, explanations of the financing processess were very thorough, and the features of my vehicle thoroughly explained. My sales rep was Jonathan DeBerry and I received great customer satisfaction from. In fact, the whole team at Toyota of Murfreesboro made me feel very welcomed and my experience was such that I well recommend this dealership to my family and anyone else I know that is interested in purchasing a vehicle. Thank you Toyota of Murfreesboro for a great buying experience! -Brenda Roden

Jessica

Jul 21, 2013

Johnathan DeBerry and the crew at Toyota of Murfreesboro made my car buying experience so pleasant. I was very intimidated by the whole process since I am a single mom who had gone through a divorce and didn't have credit of my own. I didn't have a large down payment and really all I had going for me was a job! I needed dependable transportation bad and secretly hoped to have something that my kids would really like too! Johnathan listened to me and focused on my likes, he also heard my challenges and worked hard to make the way for me to drive a great car!!! I am so pleased! I will tell my friends about him for sure!

Diane T.

Jul 21, 2013

Thank you for your great service. Thank you to my sales person, Steve Woodard. I purchased the car I have been wanting but didn't think I could afford. My next car will come from you and I will surely refer you.

John "2013 Tacoma TRD"

Jul 21, 2013

I highly recommend purchasing through Toyota of Murfreesboro. They offer great services and especially the best prices in town. I used the USAA car buying service throughout this purchase and it was the best car buying experience I've had. My approximate processing time was under 20 minutes with the help from "Gus". He assured me each step of the way and answering all my questions. He picked me up from Nashville Int. Airport then straight to the sales office, and in no time I was driving off with my brand new 2013 Toyota Tacoma TRD 4x4 "Spruce Mica". If your in the market for a new car, look no further, ask for Gus and he will not let you down. The facility was great and the staff was very friendly. USAA "Car Buying Service" approved!!!

Ginger

Jul 19, 2013

Buying a car is one of the biggest purchases I have ever made, other than my home. Toyota of Murfreesboro was my first stop. I worked with Gus, who answered all my questions and made my first new car shopping experience a real pleasure. I did check out other car lots around town but felt they were lacking in personality and knowledge when asked about their cars. I continued to go back to Toyota of Murfreesboro and each time got that small town feel and caring assistance from Gus. Thanks to all at Toyota of Murfreesboro for making my first buying experience a huge success.

Norman

Jul 18, 2013

I had a great experience buying two cars from this dealership. Jonathan DeBerry was my salesman and he did a wonderful job. He took the time to understand what our needs were. We left with two great cars at a great price. We will be going back and referring others to this dealership.

smiles4miles2015

Jul 18, 2013

Martin Goodbread was an amazing used car salesman (ironic, I know!) He listened to exactly what I wanted, he was willing to negotiate, and never once tried to force me into making a decision before I was ready. He is a gentleman and genuinely treats you with respect. I highly recommend him for your car buying experience! Toyota of Murfreesboro is a great dealership, although many of the other salesmen were more pushy than Marty. They offer a lifetime drive train warranty, and although they are exceptionally far from Fort Campbell, they definitely made my car buying experience worth the drive.

A H

Jul 15, 2013

Several months ago I started looking for a new vehicle. I had the pleasure of working with Jonathan DeBerry at Murfreesboro Toyota. Jonathan made the process very smooth and seamless as he was always there to answer questions and address any concerns. There wasn't any pressure for me to make a decision to soon, I respect and value a sales rep that will allow me to make my decision without any pressure to close the deal. Everyone that I met at Murfreesboro Toyota was professional and extremely helpful. It came across as everyone was invested in my happiness and satisfaction as a new Toyota customer. I'm really looking forward to driving my new Prius and saving money on gas each day. Needless to say I highly recommend Jonathan as your sale rep and Murfreesboro Toyota for the place to get your new vehicle. You can expect a great car experience.

Brittany

Jul 14, 2013

Jonathan DeBerry was excellent in all aspects of helping me purchase my first vehicle! He was very attentive and was able to answer any questions that I had.

jonathan deberry

Jul 13, 2013

Everyone Was Friendly And Extremely Helpful. They All MAde My Experience Great.

Brian & B.J. Reeves

Jul 12, 2013

The experience we had at Toyota of Murfreesboro, with Martin Goodbread and his team, was a positive one. From the moment we made contact with them everything was done with high standards. We were well informed on Toyota's coverage & warranties, on additional options and various choices. After purchasing the vehicle we were given a complete run-through of what the vehicle offered. Systems were set-up in the car to ensure an understanding before we drove off the lot. We have purchased several vehicles over the years from various dealerships in various cities. This experience was the best that we have ever had! Thank you Toyota of Murfreesboro!

Mike & Donna Salvi

Jul 12, 2013

My wife & I were shopping for a new SUV. We narrowed our choices to 3 models: Highlander, Santa Fe, & Traverse. We bought the Highlander because of Toyota's reputation and the lifetime powertrain warranty Toyota of Murphreesboro (TOM) offers. Our Highlander drives like a dream; we're looking forward to our first long-distance trip. Our buying experience was painless. As a USAA member, we used their buying service to set the price. Even though TOM doesn't participate in the USAA program, they honored USAA's price quote. Our salesman, Chris Ray, was very professional and courteous and took a low-key approach. We were allowed to drive a Highlander, with the engine & features we wanted, all day so we could get a feel for the SUV. Because we were "walk-ins" and TOM had sold a high number of vehicles that day, we had to wait to see a Finance person. While waiting, Chris' Sales Mgr, Josh, and TOM's owner were very apologetic for the delay and offered us drinks several times. Josh even gave us a "coupon" for a free tank of gas to use at a future visit. Chris had to order our new SUV as TOM didn't have one in the color we wanted. Additionally, we added a couple of features which TOM installed in an expeditious and professional manner. I found TOM's Service Dept will be as courteous & professional as its Sales Dept. I have no qualms having our new Highlander serviced at TOM. Even though we live 30 miles from TOM & there are other Toyota dealerships closer to our home, we'll continue using TOM for our service needs. So far, we're very pleased with TOM's Sales & Service staffs and believe we made the right choice by buying our new Highlander from TOM.

Nick

Jul 11, 2013

Okay. I can't say ANYTHING about buying a car here, or how the dealership is overall, but what I can say is that I called to inquire about a car because it looked like it fit my criteria. Problem is, I live in Los Angeles and don't have the ability to travel across the country to look at my prospective car(s). The short of it is that I spoke to a man named Gus and he answered all my questions. After hanging up, a few minutes later he CALLS ME BACK and says, "Hey man, I couldn't say anything before because I was inside but..." and told me about a few problems the car had. "I just wanted to be HONEST with you since you live all the way out there." HONEST. Wow. I can't even describe how amazing that made me feel. Seriously, as I sit here typing this review I'm still a bit shocked. Bottom line: Gus is an incredible guy and if you are even thinking about buying here, buy with him. This dealership earned my trust after 5 minutes.

Amy Rigsby

Jul 10, 2013

Love my Truck !!! Thanks Jonathon Deberry for ALL your help ..

Gammon Family

Jul 8, 2013

We had a great experience at the Toyota of murfreesboro dealership. Jonathan DeBerry was great to work with! We love our dream car! I have gotten so many compliments on my 4runner and even had a friend go the the dealership a few days after I bought mine to purchase a 4runner of her own! Thank you for making our experience smooth and painless!

MJA

Jul 8, 2013

My experience purchasing a Prius at Toyota of Murfreesboro was excellent. The sales person, Steve Woodard, was personable, knowledgeable and very efficient in working through the deal. Steve was also helpful after the purchase. He made sure my phone was properly set for the car, installed the car tag, had the car washed and filled with gas. He did an excellent job explaining the various settings for the sound system and other components of the car. It was an enjoyable experience to work with Steve.

Katherine Pace

Jul 6, 2013

Just bought the car of my dreams. Just what I wanted. It is not a Toyota nor is it brand new, but you have never guessed that from the way the sales and customer service staff treated me. Gus Gusatafson, Jonathan Deberry and even John Lennon(in Finance) made me feel comfortable and without any pressure at all. I felt as though it was my decision and they just wanted me satisfied with my purchase. They succeeded!!!! I could not be more pleased. Thanks you soooo much guys!!!

John C

Jul 5, 2013

We had a great experience this week purchasing a 2013 Rav4 limited, thanks to Martin Goodbread. Extremely professional, expedient, and true to his word. Delivered excellent service and answers to all our questions. I cannot believe how effortless he made this experience, it could not have been handle more efficiently. He made this the most enjoyable experience my wife and I have ever experienced. We are looking forward to a long and satisfying relationship with Toyota of Murfreesboro.

Nick Khivren

Jul 3, 2013

Kaissi was so easy to get along with. He's a great people's person and very charismatic. He really listened and matched me with a car that was exactly what I needed. I'm so happy with it, it's a great ride. He really knew what would made me happy and he was patient throughout the process too. Plus, he got me a muffin, coke, took my old car to the house and called me the next day to make sure I was still happy with the purchase!!! I highly recommand this guy!

Jodi

Jul 3, 2013

John has been an extraordinary salesman and was very thorough explaining and walking me through the sales process. Nice to know that I have a new friend as well through this process and I would recommend him to anyone.

Libby R

Jun 28, 2013

I had a great experience this week leasing my 2013 Prius thanks to Jonathan DeBerry. I had not met him before, but he was at his desk so I stopped to ask him about leasing as I had never before leased a car. He was quite knowledgeable, pleasant and professional, and was not at all pushy. I usually detest going to a dealership to replace a car and I put it off as long as I can. I have used ToMs service department for quite a few years and trust them. thanks to Jonathan, the process went smoothly and quickly, was very easy, and I am pleased that I decided to shop that day.

Emily Tucker

Jun 27, 2013

I purchased my 2013 Venza from Marty Goodbread and he provided excellent service through the whole process. He is very knowledgeable about the Toyota product and went above and beyond to make sure I had a pleasant experience. I definitely recommend Marty and Toyota of Murfreesboro for anyone looking to purchase a new Toyota.

Amber Green

Jun 26, 2013

I went into the dealership looking for help for my trade-in. I didn't even know if I would be able to get a decent car with how much I still owed on my trade-in. I was wrong. John Grimes was extremly helpful with all my questions and options. He did everything he could to get me what I was looking for.

Ron C Realtor

Jun 24, 2013

Just wanted to take a minute and brag about this dealership. My wife and I, were in the market for a van. I called Jonathan DeBerry, by referral of my wife's friend and coworker. He took all my information and directed me to a super easy financing link on their website. I got a call later that day with my payment options for the van we were interested in. I took my wife and two young children there that evening after work. We test drove the van. When we returned, it only took about an hour and we were done. Jonathan DeBerry's non pressure approach was excellent. He made the process painless and quick. Highly recommend this dealership. Do yourself a favor and pay them a visit when you need a vehicle. Ask for Jonathan.

Gloria Hill

Jun 23, 2013

We had a wonder experience at Toyota of Murfreesboro. Mr. Jonathan DeBerry was our salesman and he did an amazing job. Before coming to Toyota of Murfreesboro we were avid Chevy customers. Now we are sold on Toyotas because of Mr. DeBerry excellence salesmanship.

Pat Suits

Jun 21, 2013

Toyota of Murfreesboro is where I have traded for many years, and they have always been polite, helpful and fair. John Grimes was great

Guy

Jun 20, 2013

Great buying experiences, Jonathan Deberry provided with fast accurate information which made the purchasing process allot more customer oriented, It was very quick and we were not pressured in anyway, we shopped around and hands down Toyota of Murfreesboro provided the best services to meet our needs, and they were willing to take the time to answer our questions as needed. Professional who are willing to help customer with their needs and wants, not the other way around. I will highly recommend Toyota of Murfreesboro to anyone who want a great car buying experiences, their Maintenance shop is also highly recommended, my pregnant wife loves servicing her Lexus there. Just an all around great place.

Benjamin

Jun 19, 2013

Me and my wife recently purchased a vehicle from Jonathan DeBerry and we had a wonderful experience. The staff was friendly and knowledgeable without being pushy. I highly recommend purchasing your vehicle from this dealership.

Sara Rollins

Jun 18, 2013

I would recommend anyone interested in purchasing a vehicle to consider doing so here. We stopped by planning to just look around. The sales staff did not rush us like some dealers do and we loved that. We wanted to look and take our time. Jonathan DeBerry stopped by and ask us if he could help us with anything and we told him we were just looking. After we were there a little while Jonathan checked back in with us and we were ready to look at the Toyota RAV4. Jonathan was great to work with and went out of his way including staying long after closing to do all he could to earn our business. I am happy to say due to his attitude and knowledge we purchased a 2013 RAV4. We went through the financing process with John Lennon. He was very knowledgable about the different options offered to extend the warranty. He was also wonderful to work with. They did not have the color we wanted so the manager was able to locate one for us. We made the deal on Saturday night and picked up our new car on Monday. That was also a wonderful experience. Jonathan met us and explained the car was still being cleaned, he offered us something to drink and was a pleasure to work with again. He took his time explaining the owner's manual and other vehicle information. He then demonstrated some of the functions in the vehicle. He made the process very smooth. Prior to us driving off in our new car each of the employees we worked with came out and congratulated us on our purchase. Jonathan shared his business card and told me if I had any questions to call him anytime and if he did not know the answer he would find it. I must say this dealership will earn my business again and I will encourage any friends or family looking for a vehicle to look here first . Thank you for a job well done.

MattH

Jun 17, 2013

John was great to work with. I was put in touch with him thru Consumer Reports. He even picked me up at the airport and drove me doen to the dealership. I highly recommend him.

Carolyn Robinson

Jun 17, 2013

I highly recommend buying a car from Toyota of Murfreesboro! This is the 2nd purchase in less than a year for our household. Both times, we dealt with Jonathan Deberry. Jonathan was wonderful to work with and is a valuable asset to this dealership. Thanks again for all your assistance, Jonathan!

Jack

Jun 17, 2013

Very recently I purchased a 2013 Toyota Tacoma from Totota of Murfreesboro and the entire experience couldn't have been better. From the time I entered the building until I drove off with my new truck I was treated with the highest respect and professionalism and, the best part was NO pressure. My Sales Consultant was Mike "Gus" Gustafson and you couldn't ask for a more professional, experienced and, pleasant individual to deal with when looking for a vehicle. He made me feel right at home and Gus responded to all my questions and concerns. Gus is a military veteran as I am so, if you support "veterans helping veterans" then get in contact with Gus. He is a real asset to Toyota of Murfreesboro. Well done to all the team at Toyota pf Murfreesboro!!

renna

Jun 16, 2013

kaissi was very professional, friendly and prompt, he has great customer service skills and he is a great assest to the company

CMT22

Jun 14, 2013

From start to finish, the process of buying a car at this dealership was fast and painless. John Grimes greeted us upon our arrival and immediately understood our needs. He was fast, nice, knowledgable and professional and he really listened to what we were looking for. We test drove the 2013 Rav 4 and happily went home with it the same day. Andy Obeissy, the owwner and GM helped us get to the best possible price and financing for the car and was also an incredibly nice and professional guy. There wasn't all the game playing and back and forth you often experience when buying a vehicle. I can't recommend them enough! We look forward to buying our next car at Toyota of Murfreesboro!

Jeff Burgett

Jun 12, 2013

Enjoyed the experience. Especially liked the Finance person. Mr Tea. He had a great personality and very smart.

Barbara Ryan

Jun 12, 2013

My husband and I purchased our second Toyota from Murfreesboro Toyota this week. Our first purchase was a new 2006 Avalon that has provided us with excellent service. On three occasions, I had a fender bender, took the Avalon in for repair, Lisa in the Service Dept. was great and the Avalon was returned to me looking like 3 other cars had never hit me. Our second purchase, this week, was for a 2013 Prius 3. We dealt with Mike Nobles, John Schmitz, Gus Gustafson and Andy all of whom were professional and fun to deal with!!! They were all pleasant, answered any questions we presented, polite and made us feel they appreciated our coming back to this dealership.

Festus939

Jun 11, 2013

Had a deal worked out to within $50.00 for two, not one, but two vehicles. They came back with a brand new offer, one that was already higher than before! Will never work with this dealership again, or Toyota for that matter. If I were the owner of the dealership, the GM and FM would be looking for jobs!Sincerely,David Smith

jcc

Jun 10, 2013

From the time we stepped on the lot, until the time we finished the deal, we had never had a car buying experience as thorough as the one we had at Toyota of Murfreesboro. Chris Ray was our salesperson. He took the time to listen to our needs, then worked to find the car that met those needs and was within our budget! Our buying experience here will be shared with friends and family. We will definitely be back for car purchases in the future.

j&a

Jun 6, 2013

We had been looking for a couple of weeks for a new Camry Hybrid and were dealing with the local dealership who just couldn't get the numbers where we needed them to be comfortable. My wife found a car that matched everything we were looking for on cars.com at Toyota of Murfreesboro and called and spoke with Steve Woodard who said he thought he could get the numbers where we needed to be but they needed to see our trade-in first to be sure. Steve then put the owner of the dealership, Andy, on the phone to speak to my wife and she explained that we did not want to drive two hours each way just to be disappointed and him come back with a number $30-$40 a month higher than we wanted to be. Andy said he was very confident that he could get us where we needed to be but he needed to see our trade in first as well but that he promised he would do the best he could from the start and not play games with us like so many dealers do. We decided to make the drive and we are so happy we did, Steve was great from the moment we started and Andy came out to greet us as soon as we got there as well. They got us in our 2013 Camry Hybrid exactly where we needed to be without all the hassle and haggling typical of most dealerships. It's nice to see a business do what they say they are going to do from the start and not try to play any games in the process. We will definitely be back whenever we need another vehicle.

Cathy J

Jun 3, 2013

We just bought a 2013 Rav4 with the excellent help from Steve Woodard. I have always detested car-shopping and talking to salemen but he made the experience quite enjoyable! He was very helpful, knowledgeable about all of the vehicles we inquired about and did not make us feel pressured in any way. We feel like we got a fair and honest deal and are very happy with the whole process. Go talk to him today!

Greater

Jun 2, 2013

I bought a 2007 Avalon XLS new from this dealership. While still under warranty, my built in GPS stopped working and they ordered a new one which they installed. When I picked it up the GPS was working but my CD changer was not working. This an all in one package. It is bad when they fix one thing and tear up something else.

Chad S.

Jun 1, 2013

Went to Murfreesboro because of bad experiences in my town. Gus was very easy to talk to and didn't push anything on to me. They didn't give me the usual car salesman speeches and I only had to deal with one person which was important in where I was going to buy from. Highly recommend this location.

brandywine

Jun 1, 2013

john grimes was great--spent lots of time with me and got me what i wanted

Cathy J

May 31, 2013

Just bought a new Rav4 and had the best experience with Steve Woodard who was extremely helpful. I personally do not like to shop for vehicles or talk to salesmen but he made the experience enjoyable. He is friendly, knowledgeable about the products and did not pressure us in any way. We feel like we got a fair deal and are very happy with the whole process! Love the new Rav4!

Frank c

May 28, 2013

Johnathan Duberry really went to work for us. This was a great buying experience.

KristiC

May 28, 2013

We just purchased our third car from Toyota of Murfreesboro because we like salesman Jonathan DeBerry so much! Every time we've tried going to another dealership, we end up walking away unhappy and without a car. We always return to Toyota of Murfreesboro to work with Jonathan because he does not quit until he finds the right car at the right price. We are tough customers so we do not make it easy on a salesperson. Yet Jonathan always keeps a smile on his face and goes the extra mile for us. Not only would I recommend Toyota of Murfreesboro to all my friends (and I have), but I HIGHLY recommend Jonathan DeBerry as a salesperson. He is the best car salesperson I have EVER worked with, hands down! Thanks so much, Jonathan!

Gerald Howse

May 28, 2013

I would like to thank the Toyota Car Dealership for everything. Most importantly I would like to thank Johnathan DuBerry for being so helpful in the process of my new car! I highly recommend him to everyone!

Convertible owner

May 28, 2013

I hate car shopping and all that goes along with it but johnathan deberry made this a pleasant experience without pressure. I will buy my future car here!

A Thompson

May 26, 2013

I went to about ten different car dealerships with specific cars in mind at each after doing a lot of research online about those cars. Toyota of Murfreesboro was in a class of it's own. Jonathan DeBerry was our sales consultant and a step above all the other sales people that we had met at the other area dealerships thru out the week. Very nice cars, facility, lifetime powertrain warranty. What else could you want. Everyone there is very nice and you can't beat Jonathan. My teenage son even sat up and took notice of Jonathan and wants to buy his first car from him. We appreciate all of their help in buying the perfect new car!!

P.J. Pratt

May 25, 2013

this was one of the best car buying experiences i have had. Steve Woodard was the man. He seemed very down to earth and honest about everything. I felt like i was buying a car from my next door neighbor.

Rose Scott

May 24, 2013

Gus was excellent, he went above and beyond in order to find the type vehicle I wanted that was within my price range. I would highly recommend him to my friends. I love this dealership and have purchased several vehicles here!

DKolin

May 23, 2013

Very friendly staff - Steve Woodard (Sales Consultant) was patient with us as we drove several vehicles. Never felt pressured. We purchased a 2013 RAV4 Limited and have loved the ride, height of the vehicle and it is so comfortable. Even while carrying several teenagers in the SUV. Lots of room too.

LKeene

May 20, 2013

I browsed around different Toyota dealers looking for a new Prius. I visited Cool springs as well as Murfreesboro and customer service was the decisive factor as why I bought my new car in the Murfreesboro Store. Jonathan and their manager Andy made us feel welcome, respected, appreciated and valued. They did everything in their hands to satisfy our request not only for a great price but for a specific color and specific package. Jonathan DeBerry took the extra time to explain me every single future of my new car and also offer to help me in the future if I have a question so we don't have to read the entire manuals - which are huge! Also they didn't have the car I wanted right there in their location but promised me they would get it by the next day at 9 am. I got there at 8:30 and the car was ready waiting for me. Their service was so exceptional that we even drove all the way from Hendersonville to Murfreesboro to do business with them. Totally recommended using these nice people, do not go to Cool spring though, people there are pretentious and rude, they close the door on my husband's face when he was walking behind the guy that was trying to sell us the car, plus the manager lied to us as well.

Grant & Shirlie

May 18, 2013

My wife and I recently bought a car from Toyota of Murfreesboro. It has been several years since we have purchased a new vehicle. We did not want to have to deal with the hassle of pushy sales associates and over priced vehicles. After doing some research on the internet, we decided to go check out some vehicles at Toyota of Murfreesboro. Steve Woodard met us at the door with a smile and a handshake. We were torn between two models of vehicles and Steve was patient and helped us through the process. Steve gave us waters and made our new car buying experience a very comfortable process. In the end, we decided on the model of vehicle that best fit our needs and we were very pleased with the price. Steve Woodard was a great sales associate and we would recommend Steve and Toyota of Murfreesboro to anyone. In fact, Steve recently contacted us to insure that we were pleased with our vehicle choice and to make sure everything was going well.

Thui

May 16, 2013

I will say it's the best car purchasing experience. Great sales team. I search the web and found a vehicle I wanted which happens to be at another dealership. Jonathan Deberry was our sales person-- very friendly. I called him and told him which car it is and the price. He manage everything from start to end...arranged for the vehicle to be at the dealership before I even got there after work that evening. Not only that, the manager/owner Andy matched the price. Not a penny more. Toyota of Murfreesboro is the dealership that will go a miles to found what you want and will honor what they tell you on the phone. Very, very impressed. However, after driven the 2013 Corolla, I decide to get the 2013 RAV4. No problem with that as well. The price is right. Don't see what's on the lot, they will find it. Thanks Jonathan and Andy. I highly recommend!!!

Chris and Novonda Lilly

May 16, 2013

We went to Toyota in Murfreesboro to buy a car for my son. We had the best customer service experience from the beginning to the end of our visit. The salesman, Jonathan DeBerry, was very helpful and knowledgeable of Toyota's current stock and quality standards. We gave him stringent requirements and he met every one. Customer satisfaction exceeded our expectations! This made our search easier than expected. Needless to say, we purchased a quality car from him and have been very happy with our selection! Thanks Toyota. This will not be our last time visiting.

Courtney

May 15, 2013

They were great! John worked with us with all of our needs and was very friendly. Overall a very great experience.

Doug

May 15, 2013

Jonathan Deberry was my salesman an he did a tremendous job. I was really indecisive about what car I wanted to purchase and he was very helpful and patient with me. He made my car buying experience smooth and painless! Thank you for all your hard work!

Toyota Veteran

May 15, 2013

Went in to get a recall done on my 2004 Corolla & came away w/a low-mile 2011 Camry. Traded my daughter's car & she inherited my 2004. We are both happy with our "new"-to-us Toyotas. Salesman John Grimes showed me the available cars based on what I "thought" I wanted & was really patient as I browsed. Promised I'd come back & John was off but El Shan helped me find "the car." John helped convince me I was ready for a "newer" car & El had it waiting for me! Be prepared to spend several hours & time for follow-up, but a great experience overall. If you don't want the add-ons, just don't get them...that's something to think about carefully considering the in-place warranty on the cars. I truly appreciate them and love driving my Camry. Am looking forward to my first road trip. Thank you all at "TOM"... P.S. A friend of mine just visited their service department within the past couple of days & expected a huge $ air conditioner "fix" as diagnosed by another auto repair shop. Her Corolla now has new brakes, the ac fixed, oil changed & at a "fix" price half the estimated amount of the other repair shop.

Happy Customer

May 14, 2013

Chris Ray was my salesman, he was great. Met him at the door, we discussed what I wanted. Immediately went for a drive and I was sold. All my questions were answered, the deal was smoothe and flawless. I have already recommended Toyota of Murfreesboro and Chris to my friends and will continue to do so. I am planning to trade my SUV soon and will definately return to this dealership.

Debbie

May 13, 2013

Gus was great to work with. Going the extra step to provide superior service. Thanks Gus! Thanks Toyota of Murfeesboro!

Great Experience

May 13, 2013

I had a great experience at Toyota of Murfreesboro my salesman was Jonathan DeBerry. He was the best salesman i've ever had at any murfreesboro dealership. He was very helpful and curtious and helped me out alot. I will tell anyone i know that is in the market for a new or used vehicle to come see him.

Neil F.

May 13, 2013

I found a vehicle the same day I started looking. It was exactly what I wanted. My salesman, Steve Woodard, was very knowledgeable about the truck and willing to work with me to purchase it. I would definitely recommend him and this dealership.

Christy Beard

May 12, 2013

I highly recommend Toyota of Murfreesboro for anyone in the market to purchase a new or used car in the near future! There were no "stereotypical" pushy sales people and in fact, the car buying experience was a very pleasurable one, not what I expected! We were dreading the back and forth and the drama associated with buying a car but received none of that. We will definitely be purchasing our next vehicle from them in the very near future! Thank you John Grimes and Eddie Tea for your down to earth personalities and care of us as we made this huge decision to buy! We'll see you again soon!!

Becky and Richard Huffman

May 12, 2013

We had a great experience buying our Scion from Toyota of Murfreesboro. We were very pleased with Jonathan DeBerry, Josh Black, and Tony Patanella. We didn't feel like they were pushy salespeople. They worked with us to get the car we wanted at the price we wanted. We plan to enjoy riding in our new car. We will definitely do business with them in the future!

Barbara B

May 11, 2013

This was my first time in buying a new car. John Grimes walked me through every phase. He gave his complete attention to me the entire time and made sure I was happy with the car I picked out. He was honest & trustworthy. I would highly recommend buying a car at Toyota of Murfreesboro. I will recommend John Grimes to all of my co-workers,family & friends. Eddie in finance was great also. Hedid not try to get me to purchase anything I didn't need. Awesome experience!!!

Tony M

May 11, 2013

John did everything he could to provide a positive buying expierence, The other employees that we met with did the same. They were all very helpful, and friendly.

Rick & Debbie C.

May 11, 2013

After back to back weekends of shopping all over town for a new vehicle, we made our purchase from Toyota of Murfreesboro. After just two short weeks of ownership, our new 2013 Rav4 has lived up to and exceeded all our expectations. It truly seems to be the perfect vehicle for us and with Toyota's longstanding, superior quality, we look forward to driving it for many years to come. Our salesman, Jonathan DeBerry, was highly knowledgeable and was able to very easily and fully explain all of the Rav4's many features to us. There was never any pressure from Jonathan whatsoever. He worked with us at our pace and made sure that we had all the information we needed to make a solid, informed purchase. Jonathan goes that extra mile and is a true pleasure to work with. He helped make this our most pleasant car purchase experience ever.

BGleason

May 10, 2013

Usually when you hear of dealing with a dealership your think of "Harassment", "Deceit", and "Lies" just to make a sale. But the experience that I felt on Thursday, May 10, 2013 was remarkable from the start. My sales consultant, Mr. Jonathon Debarry was simply amazing and willing to go the extra mile every since I walked in the door. That's rare, but was noticed and greatly appreciated. Mr. Debarry took the time to make me comfortable and understanding of the things I didn't know. Great job Jonathon, I will def recommend people to you.

Jeb B

May 9, 2013

I wanted a new FJ Cruiser and contacted Toyota of Murfreesboro through the Internet. Mike Gustafson called me within a few minutes (his nickname is Gus). He knew all about all the different models and helped me select the one I wanted before I even got to the dealership. When I arrived the next day my new trail edition FJ was already out front ready to go. They gave me a great price right and gave me a good deal on my trades (4Runner and motorcycle). I could not have asked for a better experience. I will buy all my cars from Gus in the future!

Julie's Nana

May 9, 2013

I have purchased many Toyotas in my sixty-eight years, but this last purchase at Toyota of Murfreesboro is, without a doubt, the nicest experience of all my many cars purchases. I never set one foot on the car lot until time to pay for and pick up my new RAV4. Email, phone call, or fax machine handled all of the details. The General Sales Manager, Charlene Coleman, kept me in the loop from the day I began searching for my new car until the car arrived at the dealership. When I went to pay for and pick up the new car, all the paper work was complete and ready to sign. I was in and out of the dealership in less than thirty minutes driving my new car. What a record! I can promise you one thing - I will never buy my new cars from any dealership except Toyota of Murfreesboro.

Kopcha72

May 8, 2013

I just purchased a 2013 Toyota Tacoma SR5 from Toyota of Murfressboro, TN and I am very pleased with their overall customer service, specifically Jason, and his co-workers. Jason listen to what I wanted/needed and displayed professionalism throughout the entire process. I essentially purchased the vehicle over-the-phone, and only traveled the 77 miles to "sign the paperwork". Class Act from a Class Act team! Way to go, and thank you very much.

L. T. and R. B.

May 8, 2013

John Grimes was friendly and professional. I hit it off with him right away because he was just himself. He was not pushy, but offered to help if I needed it. we didn't need financing, so that was not an issue, but he made me aware of what Toyota had to offer. John is a great asset to Murfreesboro Toyota. I would highly recommend John to friends, and I would trade with him again!

HFD Firemedic

May 6, 2013

I've been looking for a new truck for some time now and been narrowing it down to a few trucks. I visited my local toyota dealership which gave me the run around so I picked up and walked out. I expanded my search and found a toyota dealership over 100 miles away. I ended up visiting toyota of murfressboro and had a great experience. I had a gentleman named Jonathan Deberry help me. I wanted a specific tundra and they told me that they could get me what ever I wanted. The problem that I had was I wanted things removed from the truck so I could lower my costs for things I didnt need. They handled it beautifully. I ended up ordering my truck with all the specifics that I wanted and didn't want. It was delivered on time and with everything I asked for. The finance dept was very quick and helpful. Basically I had a great experience here at toyota of murfreesboro. Jonathan Deberry was very helpful and returned every call and text as soon as possible. He found the info I required and he even called me back from his engagement party to answer my questions. Thats dedication to customer service. I definitely recommend the people at toyota murfreesboro. They weren't pushy when I showed them my research and told them what I wanted and for how much. They also upheld their truecar pricing which is a huge plus. If you're looking for a new car I suggest you visit Jonathan Deberry.

Mr and Mrs Melson

May 5, 2013

We had a very good experience at Toyota of Murfreesboro! If we are ever in the market again we will difinitely come here and ask for Jonathan.They were easy to deal with and was very low pressured. It's like it was meant to happen! We were heading home and happend to see the perfect car so we stopped by to look. We met Jonathan and the next thing we knew we were leaving in our new Camry. We are very pleased!

GUS MEIRELLES

May 5, 2013

EXCELLENT JOB BY JHONATAN DE BERRY THANK VERY MUCH JHONY

Jessica St John

May 5, 2013

Steve Woodard was by far the best salesman there. He did everything to help me get the car I wanted. if anybody want to buy a car or truck there please tell Him Jessica St John sent you. :)

Robert M

May 4, 2013

I was just out going around shopping with one of my best friends. Actually, we were just looking at cars, just for the fun of it, when we stopped by this dealership. We were approached by Steve Woodard, and let me say, the experience was nothing but amazing. Although I was initially interested in a Scion FR-S, that ended up not working for me, so I ended up with a Toyota Camry, instead. But no matter the struggle I think I put him through, he never once gave up, and not in a pushy way. He worked with me to find me a car that is perfect for me. Although the sporty car ended up not being right, he found a car that could grow with me into a family car. I would easily visit this dealership again, and most importantly, I would want to work with Steve, personally, if I ever buy another car in the future.

Mary

May 4, 2013

Thanks Chris. You were very helpful, polite and friendly. I love my new car

Jpolk

May 4, 2013

Fantastic sales team and financial team that were able to put me in an awesome car. Steve and Eddie were great, helpful, and informative. My parents have purchased two vehicles from Toyota of Murfreesboro and were very pleased as well. I would definitely recommend TOM to anyone looking to purchase a car.

celess0817

Apr 30, 2013

This was my first time buying a new car. I was very nervous and did not know really what to expect, all I have ever heard is the terrible experiences some people go through. My experience was far from terrible! I went to several dealers around Murfreesboro, but I was not impressed by how the sales people treated me. I had done my research on a few new cars I was looking at, and I felt like some of the sales people were taking advantage of the fact I was a young single female walking around a car lot. I did not get that feeling at Toyota. I was greeted by a sales associate, Will West. He was very pleasant, knowledgeable, and genuinely kind. Over the next few weeks, every person there I encountered were very kind and answered every question I had. I checked around and searched many sites to make sure all my numbers were right on the car I was selling and my new car I wanted. I was not over charged and I was very well taken care of. I couldn't be happier with my new Corolla! I highly recommend Toyota of Murfreesboro to anyone who enjoys good service and fair treatment.

Anna

Apr 29, 2013

thanks Steve you were great. You were polite and spent the time with us that we needed to make a decision.

J. Cosby, President, Mid South Foam

Apr 22, 2013

Our company purchased a new Toyota Avalon Hybrid from this dealer. The dealership is not new but it was clean. However, it did seem crowded, both inside and out. Our salesman, Steve Woddard was terrific! He was persistent in earning our business without being pushy. Steve went over all the features of the car and helped program our phone and some of the music, among other things. When the car came out of detailing, in preparation for us driving off, Steve was not happy with how clean the wheels were; so he took it back to detailing to have them do it again. I'm sure that didn't make him any friends in the detailing department but it impressed me and would give me a reason to buy from him again. Also, we would like to mention the finance manager, Martin Goodbread for his thoroughness in explaining various options available to us and making the endless signing of paperwork pass quickly. I'm sure these two people are a good reason for the dealerships success.

Pam Chambers

Apr 22, 2013

We had a great experience with Setve Woodard as our over all person that we talked to. He was very nice and over all helpfull. He had a great insight on what our needs were. Steve spent a good couple hours with helping us. I would tell other people about the help he gave us.

Patrick Bowden

Apr 1, 2013

I have been looking for a car that would fit into my budget. while walking around the lot i came across the car i have been looking for for several months. i was approached by Steve Woodard. he asked what i was interested in and what my budget was. he worked with me for several hours (passed there closing time) to get the price down to what i could afford. he was never pushy or saying this is a one time offer. i drove off the lot in the car i was looking for and have enjoyed it thoroughly. If you need a good car i recomend going to this dealership and ask for Steve Woodard.

deneesespencer

Mar 27, 2013

As a long-term Toyota owner, I was in the market for a new vehicle. The excellence in Toyota Scion's customer service started before I even entered the dealership. John and Edward spoke with me several times over the phone regarding my vehicle inquiry. They did an excellent job of suggesting a new vehicle that was exactly what I wanted, as well as being within my budget. The financing option was excellent, and met my specific needs. After purchasing 2 new toyotas from other Toyota dealerships over the years, the high degree of customer service was greatly appreciated. They answered all of my questions during the process, and the prompt follow up after my purchase regarding questions and my satisfaction with the experience was top notch. I would definitely recommend them to anyone who desires quality customer service and a premium vehicle at an affordable price.

DDR

Mar 24, 2013

My family purchased three cars from this dealer in the past year. I went to purchase a fourth this time i was trading in a car. I was offered $ 30,000 for my car from a non Toyota dealer. Toyota of Murfreesboro offered me $ 22,000 they told me Toyota can't discount there cars like other dealers so that was the best they could do. So I decided to take my car to Toyota of Nashville they offered $ 28,500 for my trade and a prius V3 for 1,000 less then the Prius V2.. The sales manager from Toyota of Murfreesboro said bring your car back and lets see if we made a mistake. He started to dance and could not give me a straight answer but would not match the price. So I saved over $ 7,500 by buying from Toyota of Nashville. My question to you is is saving thousands worth a trip to Nashville. I work in the public servicde industry as a paramedic and will tell thousands of people my experience. I used to recomend Toyota of Murfreesboro to everyone I will no longer do this but I will share my negative experience with them!

Debbie McQuistion

Jan 10, 2013

On 1-08-13 I called and spoke to John at service dept. and told him we had recently purchased a used 2010 Lexus SUV from some one else and that we only had one actual factory key but that the salesman had given us another key that did not go to this car and told us we might be able to get it reprogrammed to work in our car. He told me that he had had some success doing this and would try his best. After trying to reprogram he announced that we had to pay them for trying but FAILING and that of course it would not work because it was not a key for that car. In the first place why did he run the test if he knew it would not work? And in the second place why would you charge someone for something you could not fix? He insisted we pay even though they could not accomplish the job and that they could order us a new key and program it for over $350.00 plus what we already paid to NOT have the other one programmed. Clearly Toyota of Murfreesboro has NO INTEGRITY in their service department. I am so thankful I did not buy the car from them. Debbie McQuistion

Mkramarz25

Aug 11, 2012

A couple of days ago I traded in myustang for a new 2012 Prius C from Toyota of Murfreesboro and I was more than satisfied with my experience and my purchase. Dwayne Pegues was my sales consultant. I had already researched what car I wanted prior to going to the dealership and my mind made up on the Prius C. Dwayne was respectful of my decision and didn't try and push me into any other car which I appreciated. Also, I am not a tech savy person and didn't even realize what all of the features meant but Dwayne sat out with me in the car and paired my phone and contacts for me and then showed me all of what my car had to offer and explained how to do everything in a way I could understand. They were very reasonable when it came to my trade in and every member of the staff I came in contact with was helpful and curteous. I highly reccommend them and I LOVE my new Prius C!!

tim2722

Jun 13, 2012

Do NOT have your vehicle serviced here. I was on a road trip and had front differential problems and vibration in the front end. I approached the service department and told them exactly what I KNEW was wrong. I told them I needed a new differential.Mike, from service, told me that I was in fact wrong. He told me it was NOT the differential but the U joints and CV axles. Two weeks and $1900 dollars later I got the truck... NOTHING WAS FIXED. Mike's explanation: "Must be the differential". A week later, knowing I needed to replace the differential, I called Mike again, provided the VIN number, and asked what ratio differential I needed. With out even looking anything up, Mike said, "4.10 ratio axle". I spent $500 dollars on the differential, spent 6 hours installing it and test drove it and almost blew up the front end! I called Mike back and he said nonchalantly, "Hmm... must be the 3.727 ratio differential". This place will take your money. Costumer respect is non-existent here. More importantly, perhaps, is the fact that these so called "factory certified technicians".... "Toyota experts", if you will, are simply stupid. I don't know how else to phrase it. Their incompetence has cost me over $2300. I understand that mistakes are made, but the most frustrating aspect of it all is that the dealship denies any mistake it's made. They figure if a customer IS or WAS on a road trip that they'll never see them again. Beware.

ahead

Jul 16, 2009

A fake smile only goes so far. Clearly did not want to bid for my business. Buying a prius. They only had 2, so would not go lower than their $1000 markup.Went on to bash Beaman, saying they mark up more. Fed me misinformation on the CARS Cash allowance rebate system. Said only full coverage insurance is eligible. Called Beaman in Nashville, offered me a little lower price. Working with me on the CARS ($4500) . finally I am getting what I want.

janets98

Jun 11, 2007

I bought a new 2005 Prius from Neill-Sandler and have nothing but pleasant experiences. They explain everything carefully and are willing to accommodate my schedule. Their service is priced fairly and I've never had any problems in the two years I've been dealing with them.My only disappointment is that my previous dealership (Ford) gave me an excellent detailed summary of the condition of my car including tire wear. I wish this dealership would do the same.