Used Cars for Sale at Tracy Chevrolet in Tracy, CA

Steven Fridia

Aug 18, 2016

Fernando DeLaCruz, Harry and Fabiola were totally awesome. Helpful in so many ways that i would only go to them if i ever need another vehicle. The professionalism they ALL provided really cant be rated. Such a smooth process and wonderful vehicle purchasing experience. Cant thank them enough. Highly recommend going to see them.

Mike

Aug 17, 2016

DARIUS WAS GREAT VERY WILLING TO WORK WITH US. FRIENDLY AND VERY PROFESSIONAL. THE ONLY NEGATIVE EXPERIENCE WAS WHEN DEALING WITH GIRL IN FINANCE. WHEN WE DID NOT PURCHASE AFTER MARKET WARRANTY SHE BECAME VISIBLY ANGRY. THE END RESULT WAS THAT SHE PLACED OUR PAPERWORK IN ENVELOPE TOSSED IT ACROSS THE DESK WITH "YOU'RE DONE".

Ron Bennett

Aug 14, 2016

Service was done well, and on time. will return for more service.

Debra

Aug 5, 2016

Great service in and out in a timely manner and did not even have an appointment! In at 7:30am and out by 9:30am for Oil Filter change and tires rotated.

Angelina

Jul 23, 2016

I had a great experience with Tracy Chevrolet in the purchase of my suburban. They did what they could to get me out of an unsafe vehicle when everyone else said they couldn't.

Mike R.

Jul 19, 2016

First 7500 mile dealer service. This isn't just an oil change, they have a check list that includes tire rotation. Ryan, in service, took the time to answer all of my questions, both before the service, and after I had browsed the new car lot. I had many questions about the fuel economy of bigger cars getting more MPGs than mine. He actually got on the net to find out who supplied the engine oil they were going to put in my car. I am very pleased with Tracy Chevrolet with my purchase and the service of my vehicle.

jyounger

Jun 27, 2016

Todd Tannahill, service rep is my go to guy each and every time I go for service. He is the best I have ever dealt with. Service dudes always perform great work and I never have to worry about getting it done right the first time. Will always use this dealership for my service. Had brake work on my 2008 GMC Yukon.

Patternflyer

Jun 7, 2016

Took my Silverado in for a no start issue after I put a transmission in it. It was memorial day weekend so I knew it wouldn't be seen for several days as I had called early in the week and they were very busy. No worries. Todd gave me a call to tell me it was an easy fix, the megafuse.. And his mechanic had one in his toolbox used so he tossed it in and they charged me just for the diagnosis. I am very pleased with the service department! Thanks

jonsomm

May 31, 2016

Quality service in all aspects! Very knowledgeable and courteous with a can do attitude. Tracy's service team works very well with the customers to solve their problems.

Katherine V

May 15, 2016

Best experience ever when purchasing a new car! Service was impressive!!!

Anna hampton

May 12, 2016

Satisfied with the service. But not satisfied with the other results and cost of the results.

Howard Mathews

May 9, 2016

Ryan Ford handled my problem with a 2015 corvette and everything and it was all done right.

Brian rogers

May 4, 2016

The sales man and the finance lady were great sales man herd me when I told him the payment I wanted and the finance lady got it done !!

Linda Cookman

May 2, 2016

We have always been treated well and fairly in all aspects of our dealings with Tracy Chevrolet. Service Department and Sales personnel are exceptional.

Jesse

Apr 26, 2016

Service was amazing and they delivered as promised!!

LOUIS NUNES

Apr 22, 2016

We bought our car from Harry Carvalho. He was very helpful and got us a great price. Darius was also attentive to be sure the process went smoothly

Gabe Sallah

Apr 11, 2016

Excellent courteous service was performed on my service truck in the time I needed to get it done.Job well done

Robert Howard

Apr 6, 2016

I have a 2015 LT Impala that I purchaced from Tracy.I always take it to them for service, oil, filter and tire rotation. When I make an appointment most times its a 2 hour wait.This last time I call late Friday afternoon for a Saturday morning appointment. The person on the phone said they would not be able to get me in until 11:00 a.m.I told them that would not work I needed it earlier. I was going to make it for the next up coming week end. She asked me to hold and a few min later asked if I could get it in at 8:00am when they open.i took that appointment.When I showed up Saturday at 8:00 am that Saturday the service writer wrote me right up, my car went riight in and about and hour later I was out on on my way.I want to thank Tracy's service department for getting me in on short notice but also for getting me in and out so quickly.Robert Howard

Brenda

Mar 20, 2016

No matter what, I'm always taken care of at Tracy Chevrolet.

James Younger

Mar 17, 2016

Needed new wiper blades. Service rep Todd Tannahill checked my wipers and found the correct part # for my vehicle hoping that a cheaper model would work. No such luck. In any event, parts dept. had the correct part and Todd placed the wipers on my vehicle then made sure they worked correctly.

Steve Syth

Feb 26, 2016

I had an enjoyable experience. Mathew my sales person was able to answer all of my questions and was able to get me thru the process in a timely manor.

Maria Petel Budrewicz

Feb 24, 2016

Customer service is excellent. My truck service done at Tracy Chevroket Dealer for approximately fourteen years now .

Sue S.

Feb 24, 2016

Best experience buying my car. Everyone was friendly and helpful. Never any pressure tactics. Highly recommend .

Mike R.

Feb 11, 2016

Outstanding experience! The sales rep, Darius shot me a price on the car I wanted. Came back with my wife, after work, and Darius showed an option to what I had thought I wanted. My wife liked it so that was the one we bought. Met Amanda, credit manager, and she patiently walked us through the entire purchase agreement. We also met Fabiola, customer followup, Ryan, service writer and Roul, detail shop. All of these people listened to what I needed, without interrupting or arguing. These people are very professional, respectful, and friendly. I was ready to fight and argue and be talked down to, because of my previous car buying experiences. I had no idea people could be polite and courtious at a car dealership. No games, no hype, no lies, no crap. Good people doing their jobs fair and honestly. I even received 3 different follow up calls from Darius, Amanda, and Fabiola, to make sure I was completely satisfied. Now that's follow up customer satisfaction at it's best! Looks to me like the owner of Tracy Chevrolet is looking into the future with his investment of quality employees, and not just the bottom line. What a concept! Thank you all at Tracy Chevrolet for making our car buying, such a pleasant experience.

Pastor

Feb 10, 2016

Our salesman Darus was awesome!All the staff were very friendly and helpful

vicky HENAO

Feb 9, 2016

The customer service person was helpful and courteous.

Howard Family

Feb 9, 2016

We took the car in for a recalled part, they replaced the part. They went above and beyond service.

Michael ramirez

Feb 6, 2016

Tracy Chevrolet has always done a great job in the service dept Todd goes out of his way to give great service

Trent

Feb 6, 2016

Darius was my salesman and he helped me through the whole process. I came to get one car and left with a totally different one. Good salesman. Had very good experience and recommend this dealership for your next car purchase.

Tony Vierra

Feb 6, 2016

Great service from the moment I arrived and upon completion. Thank you Tracy Chevrolet!

Larry Chavarria

Feb 6, 2016

Service was very good and they did a great job very friendly employees

happy wife

Sep 30, 2015

We were in the market for a truck. Not exactly sure about some of the different options. Fernando De La Cruz was very helpful in helping us understand the difference between the trucks we were interested in. There was no pressure to buy. Fernando went out of his way to provide us with the perfect truck for us. The entire staff was courteous and considerate. Thanks.

F. Velasquez

Jul 2, 2015

Took my truck in for an oil change, inspection, and tire rotation. Prior to taking the car I marked the tires. When I picked up the car I checked the tires and noticed that they had not been rotated. I informed the service adviser. He asked the technician if he rotated the tires and the technician lied and stated that he had, even though the marking on the tires had not moved.Terrible experience. Makes one wonder if the rest of the service was performed?

Pam T

May 22, 2015

Customer service is always a smooth process from everyone there, from the easy-to-use night drop-off to the quick and great service, the convenience of customer pickup when done, the car wash, the coupons and check out! All great! We like to work with Todd, he is very knowledgeable, friendly, accommodating, explains technicalities and the process very well. he listens to the customer, and remembers us, our family, our cars, and our cars problems, and he cares. It's hard to find this kind of friendly, easy to use, great service!

Vince T

May 19, 2015

Sales people a fast and friendly until they got the sale. After the sale was made, I have made numerous phone calls after my purchase to the finance person, sales manager and salesman who sold me the vehicle and they do not return any of my calls after leaving messages and talk to them live. I am very disappointed with the non-service after the sale. If I would have known this before my purchase, I would have made my purchase elsewhere. In my opinion customers are just as important after the sale has been made.

hjckrb

Jan 16, 2015

This dealership runns like a hang out joint.There were no fofollow ups to my calls I called ahead each time I went and spoke to someone and showed up and had to explain my whole story to another person I also called ahead I have a list of trucks ready for me to view they treated me like I just walked in the door and had no idea what I was looking for with all my phone calls promises not kept prices unreasonableterrible customer service not willing to work with me to find a truck I had money I have taste and I had a reason I needed the truck I was looking for they were argumentative this place was a waste of my timeI finally bought the truck I was looking for at dick. Beard Chevy in Hyanniscassis comstumer service is key to me and was not found at Tracy

Brenda

Dec 25, 2014

simple oil change but I had a problem with my auto seat and the check in person, Todd, fixed it before I ever got out the door. Great service!

page1

Dec 2, 2014

They gave me the run around . Said I didn't supply enough info regarding the car and give them a call. Obviously just wanted to pressure me to come in. I justed wanted to know if the vehicle was still available. After three emails I was finally told the car wasn't available. Who knows it may have been when I first asked.

Taylor

Nov 27, 2014

I really like this dealership. Staff so friendly, they keep it simple. Very awesome experience each and every time I visit.

Javier

Nov 5, 2014

I felt that the service team was very friendly and treated me with respect. No drama, so I apprecated my visit.

Gary

Nov 3, 2014

Super quick service. Very understanding of our situation and made it a pleasant experience. The service manager Ryan has to be one of the industries best!

Nancy

Nov 3, 2014

They always treat me like famiy and know my name. This time I had a problem with air leak from one of my tires . They filled it and told me no nail problem and checked all the others and no charge. This is why I continue to buy Chev. They take care of me like I am important!!!

Jeffery

Oct 28, 2014

Jo Jo was great. Thank you. My car I bought was missing the floor mats and a second key. I over heard someone giving Jo Jo grief about asking to get floor mats for my car. Not his fault they were missing...Also not his fault about the time frame when he asked for them...It was my delay on asking questions that Jo Jo did great answering.

John

Oct 22, 2014

I made a purchase of a new Chevy Cruz at Tracy Chevrolet. Internet sales manager Mike Turner was very professional , knowledgeable and courteous. The general manager , Wael , was also very helpful in making me a good deal. I definitely would recommend the dealership to my family and friends.

Katherine

Oct 16, 2014

The service advisor was very helpful the only feedback I have is for someone to go over the multi point inspection or let you know if everything is ok just as a bit of insurance for the customer otherwise it was a good expierence

Aurelio

Sep 29, 2014

Todd Tannahill, he is without a doubt the best service consultant i have ever had the pleasure of dealing with.

Gena

Sep 12, 2014

The service staff is very nice, the shuttle driver was great & even offered to help us load our huge cart from Costco on pickup. The only thing I didn't care for was the 2 hour wait on an oil change appointment but now that I know it takes 2 hours we'll try to be more prepared. Also love the unexpected surprise that I have 2 years of free maintenance on my new Tahoe!

Curtis

Sep 5, 2014

Harry c. was the best sales man I could have asked for. He got me the best deal on the car I wanted. Even gave me courtesy check up on the phone to see how everything was going. With my new car

Thu Powell

Sep 1, 2014

Cindy and Stacey were awesome to work with. Didn't feel pressured or anything and felt like I made a new friend! Dealership over all was clean and very helpful!

Luis

Aug 23, 2014

When I bring my. tahoe to Tracy Chevrolet I get the best service peace of mind when on the road I give them A PLUS for quality repairs on my two Tahoes. With my 35 yrs. of working in the auto industry, Tracy Chevrolet has my trust in quality repair. Thank you.

Sharon

May 24, 2014

It is always a pleasure to have my car taken care of at TRACY CHEVROLET! I know it will be done correctly. Todd, Lisa and the rest of the staff are GREAT!! If you want to be part of a wonderful family GO TO TRACY CHEVROLET!!

Linda

May 23, 2014

Even though Todd was very busy he is always very pleasant and professional. This was a part that had been replaced before so it was covered under warranty. Thank you!!

Carlos

May 19, 2014

Bought a new car a few months ago and things started to go wrong and I took it in and had a little list. Ashley in the service department took care of all of it. Keep up the great work !

Brenda

May 15, 2014

I am lucky enough to live in the same neighborhood as your service manager. He was kind enough to drive my car in for its service so that I could continue on to work.

Susan

May 14, 2014

I always get great service no complaints. Service was very busy and I received my vehicle back as soon as possible and it had a nice wash too! Thank you

Gena

May 12, 2014

This is my 2nd purchase at Tracy. I intended not to return after the 1st, I had a bad experience with Ebony. However, I wanted a 2014 Tahoe and they have proven hard to find and you had one. Harry was terrific, he treated me like I wanted to be treat, with respect, answering all my questions but not being pushy.

Betty

May 8, 2014

When I told them the problem they found it and fixed it - I also used their shuttle service and they were prompt and very polite.

Erik

May 5, 2014

I have been a loyal customer of the service department at my local Chevrolet Dealership since purchasing my 2006 HHR. I have always been treated great and never a complaint!

Peter

May 5, 2014

The Tracy Chevrolet technicians located, and installed in my vehicle, an aftermarket, non-GM, part, thus solving a long-standing problem, where another dealer had failed. And, they did it in a timely manner. I was very satisfied with their effort.

Mike

May 1, 2014

Ken was awesome! I live in Fresno and was in Tracy for business. I stopped by your dealership to look at Comaro's. Ken was leaving to go home but spent two hours going over every detail of the car and I was convinced to buy from him right there. The car came in and Mike Turner finished the deal and he was great to work with also. All said a very good experience purchasing a car from Tracy Chevrolet. Thank you, Mike Higgins

Janie

Apr 29, 2014

I took my car in at 7:30 got a ride to work got a call at 8:15 car done got picked up at 8:30 awesome, my boys Ryan and Todd are the best

Derek

Apr 14, 2014

I purchased the new SS and had a great experience. Ken helped me out. He knew the car backwards and forwards. Overall I had a great experience.

Manuel

Apr 11, 2014

Todd was very courteous and professional along with the very fast service. Appreciated the free car wash. I would highly recommend this dealership.

Amanda

Apr 3, 2014

Todd is one of the best service advisers. I have worked with him for years and I always feel confident that he will take care of me!

Marcia

Mar 30, 2014

Todd as always, was polite, listened to my problem (2004 Silverado), got back to me with what as wrong and his price quote was within range.While waiting for service I walked the lot -just looking. Jo-Jo, understanding that I was JUST LOOKING explained the differences in the new trucks to me. If I was interested in purchase, I would see Jo-Jo for the High Mountian. I believe that is the name of the top of the line Silverado. I am very happy with the current dealership.

Daniel

Mar 25, 2014

Well the sales office itself was a little hard to find and get in and out of and the men's bathroom was 90 degrees from a rogue HVAC unit. However, the salesperson AND finance person gave me (what I felt) was the best deal I was looking for. They gave me what I asked for in price, trade-in value, and quick service. Great team.

Ericka

Mar 24, 2014

AFTER our purchase we had some concerns about the specifics of the car sold to us. The general manager and salesman both met with us hours later to make sure we were satisfied with the purchase me made or they would find us another car! Thank you for taking the time to make us happy.

Jim

Mar 13, 2014

Thanks to Stacy Foreman for all her help with financing our new truck, very professional and just nice and thanks to Ken Tomasello for selling us our beautiful red truck we got exactly what we were looking at a price we good afford , he was very easy to work with! This is our 3rd vehicle we have bought from them because of people like Stacy and Ken. The service department Ryan Ford and Todd are pretty amazing also, thank you.

Alan

Mar 11, 2014

The place I use to have my vehicle serviced recently closed. I was looking for someplace that would make me feel confident about the service I would recieve, I think I found it in you guys.

Sharon

Mar 11, 2014

Always love coming in to friendly staff and knowing I will be taken care of like family!! Thank you all for a GREAT job you always do!!

Gina

Mar 11, 2014

Tony was a Tremendous help in narrowing down what type of car i was truly interested and helped acquire exactly what i was Looking for!Again THANK YOU SO MUCH TONY BANALES in Tracy CaliforniaSincerely,Gina S. Vasquez

Eric

Feb 24, 2014

Cindy Banning gave great customer service and was Awesome! Felt taken care of. And Stacy gave great customer service too and was Awesome to work with as well. Great car buying experience.

Aldo

Feb 9, 2014

Searched Tracy Chevrolet though cars.com. I submitted my information to vega call or email about a vehicle and got neither. It's been over a week and they haven't tried to contact me . I live in Southern California and was willing to travel to Tracy because the had the trailblazer I wanted...

Kevin

Dec 31, 2013

The person moving our car from the bay, to have it washed, drove through the parking lot at excessive speed. I understand the driver may need to move the seat or mirrors, but move them back, and don't change my radio stations. And lastly, no car paper mats? Thanks for your dirt.

Leslie

Dec 30, 2013

Service was done on time, with Great Customer Service. I just referred a co-worker regarding tires for her Chevrolet, she was going to get them at Big-O tire, however she received better service and a pricing from Tracy Chevrolet.

Marci

Dec 28, 2013

They are always very friendly and helpful and professional. I am never disappointed when I leave. I always choose this dealership for repairs. I also appreciated the shuttle driver.

Mark

Dec 27, 2013

The service always has taken care of the Tabaldi family that what makes us keeping buy a Chev is because of there service department. good job guys and keep up the good work you do to make customers like me keeping coming back

Sharon

Dec 20, 2013

Always a pleasure to do business with Tracy Chevrolet. The staff is the BEST and makes you feel like part of the Tracy Chevrolet family along with excellent service!

Larry T

Nov 16, 2013

Absolutely horrible sales, went to buy a certified used Traverse. Outside gave us numbers that we were comfortable with, when we sat down they said they couldn't do those numbers and didn't even go through the credit union I asked them to, lowered trade value on paper even after telling us an amount outside. 1 week later car is advertised for what our unacceptable offer was. Waste of time.

whttamm

Oct 31, 2013

Came in for a routine oil change. In and out in approx 40 minutes AND they washed my vehicle! Great service experience and the advisor did not try to oversell anything additional. They performed a multi point inspection and went over the inspection with me, letting me know how much time I had left on brakes/tires, etc. Thanks Tracy Chevrolet!

Alameda

Oct 1, 2013

From beginning to end, great service. So glad we decided to stop at this Chevy dealer.

Lisa

Jul 14, 2013

Appreciated Todds': - attention to my vehicle - getting my car back when i requested - not being "sold" on other unnecessary repairs We have been repeat customers there since Sexton closed in Manteca and feeling "ripped off" at an Oldsmobile dealership in Walnut Creek.

Angela

May 7, 2013

Great service! We purchased the exact truck we wanted and the experience was hassle free...much appreciated.

Sharon

Mar 31, 2013

Todd is the BEST! Todd and all of the employees always makes you feel like part of the Tracy Chevrolet family!

2013 equinox

Mar 27, 2013

the staff here was great all very friendly . we had no pressure from the sales people an it made things easier. the finance lady was great. helped us get better rates an tom was amazing. when an if i buy a new car i would go back here an I would recomend this company to my friends

RSLS

Feb 16, 2013

Best experience ever! Helpful, knowledgeable, not pushy or intimidating.

Alex Macias

Feb 16, 2013

We were looking to make our car buying as painless as possible and Tracy Cheverolt made that possible.

TRACY CHEVOLET

Feb 13, 2013

THE BEST PLACE FOR ANY CAR NEEDS,,,,,,,THIS IS MY THIRD MALIBU GOT ALL NEW....I LIVE 45 MILES FROM TRACY SO I HAVENT BOUGHT MY CAR HERE BUT YOU WOULD NEVER KNOW IT THEY TREAT ME LIKE FAMILY...........TODD AND RYAN ARE LKE MY BOYS I WORK IN BUZY MEDICAL PLACE AND I TELL EVERY ONE THE MOST HONEST TO TAKE YOUR CAR IS THERE..............

Debbie Nicosia,

Feb 13, 2013

Every time that I have taken my car into Tracy Chevrolet I have been treated with courtesy and by my name. The estimates that I received were fair and all warranty work was noted and completed. I was given a ride home from Tracy to Brentwood while car being serviced and when I needed a rental car one was provided without questions. Tracy Chevrolet is the ONLY dealership that I would take my car to for service or repairs. I trust them completely. Way to go guys!!!!!

3500hd

Feb 12, 2013

Took my Chevrolet Silverado in for service they found power steering pump leaking replaced out of warranty with no cost to me. No hassles just fixed it.

Lynette Wheaton

Feb 11, 2013

It was great and nice person who help me I I am very helpful with everything that they did for me and I love this service they were very nice the car smell good I love the test drive thank you Tracy

LisaDCamaro

Feb 11, 2013

I just purchased a 2013 Camaro from Tracy Chevy. I called that day and that evening was picking up my new car. Lee was very friendly, fast and detailed. It was an overall great experience and am enjoying my new car very much! I will definitely return and refer family and friends.

DhirajNSS

Nov 25, 2012

Came for a great deal on a Camaro. VERY BEAUTIFUL CONDITION and for an incredibly low price! I thought for sure it had to be in an accident small or big,,but car fax showed no such thing. just an excellent bargain. I'd definitely recommend Tracy Chevrolet to anybody in the market for a car. Thanks Tony!

Time2know

Dec 17, 2011

I URGE YOU... DO NOT SUPPORT THIS DEALERSHIP. FORCE THEM TO ADDRESS THEIR CUSTOMER SERVICE ISSUES. DO NOT BE MISTREATED.I never thought I would encounter a customer service experience this bad. My wife and I felt we had finally found the car of our dreams and were attempting to negotiate the sale. When the numbers did not work out, we thought we had peacefully gone our separate ways. Less than fifteen (15) minutes later, we received a snirky call from the salesperson stating that the general manager would give us a call when the car sold. What was that for?

chris332277

Jul 18, 2011

I want to comment on the absolutely horrific experience I just received at the Tracy Chevrolet.My employer provides me with a vehicle, and when I reach a set number of miles they replace it. They do this by leasing the vehicle from a national supplier. When I choose and order a vehicle it is shipped brand new to the local dealership for me to pick up. It is not purchased from that dealership. I have a selection of four vehicles to choose from, one of them being the chevy malibu.Today I stopped at each of the dealerships for those four possible cars with the goal of looking at one, assessing it's viability for my job requirements, and taking it for a short test drive to evaluate it's driving abilities including turn radius and feel as I work largely in San Francisco and parking is tight, and I spend 50K miles a year in it, so it needs to be comfortable to me.Each time this has happened during my employment (4 total so far) I have had great experiences with dealerships providing me with assistance and a short test drive, knowing full well ahead of time that there would be no sale.THIS TIME, at the TRACY CHEVROLET dealership, I was told that I could not take it for a test drive because there wasn't a possibility of a sale, and it was suggested that I should go and rent one for a few days if I wanted to drive one. They would not even unlock the car so that I could sit in it!To be plain...I have never personally owned a car other than a Chevy. I currently own a 95 Camaro and an 09 Avalanche LTZ. I have on several occasions needed diagnostics/service on my camaro, and have taken it to the Tracy Chevrolet location due to its convenience in proximity. I have never had the option for a Chevy vehicle for my company car before and I was very excited to have a Chevy as an option!After this experience, there is a good chance I will go with the Ford, but if I do go with the Malibu it will be due to superior service from a different Chevy dealer. In addition, the Service for my new car, if it's the Malibu, will not be done at the Tracy Chevrolet either, as it would have otherwise been.I will NEVER bring my Camaro back to this facility, and when my Avalanche needs service, it will not get it from the Tracy Chevrolet. I will never spend a dime there again, in any capacity. If I choose the Malibu I will receive it somewhere else than in Tracy to ensure that they don't even get the slightest amount of compensation from my company, because I will not spend my companies money in any way that I wouldn't spend my own.Being a life long lover of Chevrolet vehicles, this experience appalls me. I have never considered buying a different brand. I may still by Chevy's in the future, but that will no longer be an automatic choice.