Used Cars for Sale at Valley Honda in Monroeville, PA

Tiffany1257

Jan 23, 2016

Back in 2010 I walked into valley Honda & bought a brand new 2010 Honda Civic ex. It was my first new car, thought it was gonna be my only new car as I intended to pay it off & run it until I couldn't run in anymore. I should've known by the customer service that it wasn't a great idea. It ran great for the first 3 yrs, now problems. Then my windows started chattering, they fixed passenger side but not the drivers side (kept greasing it). This past year it was giving me ignition problems, shifting bad in 1st & 2nd gear (it's an automatic), delaying when I pulled out then taking off ( almost got creamed by a rig once with my daughter in the car), stunk all the time like sulfur/eggs. Took it to a friends garage & he pulled the O2 sensor & showed me with a bore cam that the cat was clogged. Back to Honda I went, they replaced some other sensors & basically told me I was nuts. Took it an additional 15 or so times, dealt with crappy customer service( especially Flo...seems very annoyed), & had no luck getting it fixed. When to Honda north, they said I needed a engine air filter, basically told me I was nuts, washed my car, & charged me $100. Took it to my friends garage, he pulled the engine filter, it appeared pretty clean until he flipped it over & it appeared to have oil on it but not a drop in the housing.....hmmm? Guess someone dumped oil on it so they could charge me for a filter huh? So after fighting this past year with Honda dealerships ($100 a pop), Honda direct, my warranty company, & getting absolutely nowhere..... I had to let go of the car I otherwise loved & intended to keep??. I bought a new 2015 Kia with a forever warranty at Jim Shorkey Kia & I am very satisfied with kia. NEVER BUING A HONDA AGAIN! And I make sure I tell people why!

ghat724

Jan 15, 2016

Upon detailing (washing) the car for delivery, it was noticed that the right headlight fixture was severely gashed and dented bringing into question in my mind whether the headlights are in proper alignment, as well as significantly detracting from the car's aesthetics. The following day I returned to the dealership to complain. Salesman Dan Lauric admitted to me that he was told about the damage by the detail man at the time of the washing. This information was kept from me until the sale was completed. General Manager Steve Werksman stated that the only warranty was the powertrain, and refused to do anything about the condition. He even refused my request to check the headlights for proper alignment. He state that it had passed inspection, If so, why wasn't the damage to the headlight fixture noticed by the mechanic doing the inspection. Mr Werksman even stated, "How do I know YOU didn't do it!

Joe George

Jan 13, 2016

I had a great experience at Valley Honda. Our sales person was Edan Alexander. I had emailed & spoke with Edan regarding the kind of car I wanted, my price point and the accessories I also wanted to have for the car. He said not to worry, recognized my loyalty to the dealership and was very prompt in contacting me with a price. I met up with him & he was just as nice in person as he was on the phone. We went over the sales agreement together and was very thorough on reviewing the sales detail. This dealership is very service oriented and has lots of integrity. That is what I like in a dealership. He took his time and followed up to make sure I was completely satisfied. I would highly recommend this dealership for their fair pricing, low key and helpful sales staff and an awesome service department. I would ask for Edan Alexander to be your salesperson. You will not be disappointed with Valley Honda!

wesacks

Jan 4, 2016

It was a wonderful experience visiting Valley Honda. My wife and I came at a time when there was a promotion winding down and the salesmen were very busy. Out salesman, Robert Gregory was upfront and honest, and was impressed by his "no pressure" approach. Very impressed the the large inventory I could choose from!Even the signing all the financial paperwork with Business Manager Edie Cardamone was a breeze and painless.I will definitely be coming back to Valley Honda for my oil changes and anything else that is needed!!!

Alexa.locklin

Dec 2, 2015

This was my first car. I thought it would've been difficult to get a new car. Valley Honda actually made it a lot of fun

Sean

Nov 28, 2015

Purchased 2010 Honda CR-V , started using 4 quarts of oil in between oil changes , was out of town and got oil change at a Honda dealer and they started oil consumption test. I am supposed to go back and have oil checked every 500 miles , valley Honda would not preform this consumption check test , they do not conform to Honda USA policies they make up their own rules.

Fcapcara

Nov 9, 2015

Having already done my homework, I went in for some pricing, the deal was so good , I took it on the spot. My 5th Honda from this dealer. Last Accord was 12 years old with 150000 miles.

JoeyM

Nov 1, 2015

Was looking for a CRV for months. Came across Valley Honda on line and got an on-line quote from Jason he found me what I was looking for at a great price.

Kar77

Oct 26, 2015

My husband and I were in the market to buy a new car . My nephew recommended this dealership and the salesman he's bought his last couple cars off. My nephew met us at the car lot and introduced us to Jason Flenniken. What an experience! We never had an easier time buying a car, infact we decided to purchase 2 new Hondas. Mr. Flenniken made us feel comfortable and we believed he was up front with us on answering our questions. He was a funny guy also. I would hope if I ever needed another car in the future that Mr. Flenniken would still be there to sell me one. I would recommend Jason and this dealership to all my friends and family!! By the way, we love both our new cars!

Mrvint63

Oct 22, 2015

From the moment my wife and I walked in until we drove off in our new Honda Pilot EX-L, I was totally impressed with the professionalism and kindness not only with our salesman Michael Black but the entire staff. Thanks for such a nice experience. I will recommend Valley Honda to my family and friends.

lrtl327

Oct 17, 2015

When I needed a new car, I was encouraged to visit Valley Honda by friends and family. What a difference from other car-buying experiences! From the moment I walked into the showroom to purchasing a new Accord that same day, I felt valued as a potential customer and was respected by the employees I dealt with that day. I have recommended this dealership to many others!

ceiger

Oct 16, 2015

This was the easiest car buy I ever had. The prices were given to me before I entered the dealership. There was no hassle and "let me take to my manager and see what we can do". Jason was upfront, and pleasant. I would due the internet up front no hassle way again.

jims1

Oct 1, 2015

I had never owned a Honda vehicle prior to my recent purchase of a 2016 Pilot Touring model from Valley Honda. Not only is the vehicle a great value for the money, the sales representative who helped us (Joe Carlino) was extremely helpful and a pleasure to work with. I traded in a 2015 vehicle that, only a few months old, was not a pleasure to drive as is the Pilot - and Im sure wouldnt have the trade-in value associated with the Pilot. I get a lot of compliments on the car and I always tell them that if they are interested in a Honda - look up Joe Carlino at Valley Honda. He knows how to treat the customer right!

Fred & Patty

Sep 29, 2015

This purchase of a new 2016 Honda HR-V was a great experience from beginning to end. We worked the deal with our long time salesman Joe Carlino. This purchase was our fourth from Joe in the past twelve years. Joe always goes out of his way to accommodate his customers. We keep coming back.

Nicole

Sep 29, 2015

I had a great experience with Joe Carlino. I recently bought a used Subaru from him. He was very knowledgeable about the car. He helped me from beginning to end. I would recommend to anyone to go to Valley Honda and ask for Joe.

Dave

Aug 3, 2015

I was hoping to buy 2015 Odyssey from there, was made to wait 30 minutes to meet Dan their internet sales manager who was sending me emails every other day luring me about some great offers ..The ladies at front-desk didnt even had the basic courtesy of offering a seat to a perspective customer. They just didnt care. After 20-25 minutes wait when I thought I will walk out, just thought of checking with them again. Dan finally arrived in 5 another minutes, he seemed to be busier than Honda's CEO. No time to answer any questions.

Dennis

Jul 23, 2015

I had a great experience dealing with Jason who made the experience very pleasant and efficient. I would recommend him to anyone interested in a good car buying experience.

OldManRiver

Jul 11, 2015

Great buying experience from start to finish. I will be using for service as well. I highly recommend Valley Honda for your next new or preowned vehicle.

Bill Roberts

Jun 9, 2015

We were very pleased from the minute we met Bob Gregory. He was so helpful, pleasant to talk with and a no hassle guy. We purchased a Honda Civic from him. He toke alot of time with us through the test drive, explained features of the car and sat with us going over the finances. If any of our family or friends are looking for a Honda, we will refer them to Bob. It was a great experience. Looking forward to buzzing around town in my new RED civic. Edie Cardamone was also great to work with on all the paperwork.Bill & Marylin Roberts

Steve'sgreat experience

Jun 5, 2015

I contacted Valley Honda looking for a CRV. Vik Frasier internet sales associate e-mailed me back with a quote. It was lower than I had previously found. I went out that evening to see how much I could get for a trade. Vik greeted me and shortly had a price for a trade. It met with my safisfaction and the deal was made. I can't stress enough how professional, polite and friendly Vik and all involved were. The total time I was at the dealership was about 1-1/2 hrs. Great jobs guys.

Mark Rogalsky

Jun 2, 2015

I bought the 3rd CRV in our family history yesterday-all from Bob Gregory. He has gone out of his way to make us comfortable and making sure we get the best deal possbile. Great experiences for us for the last 18 years of CRV's!

Heather Hrivnak

May 14, 2015

DO NOT GO HERE! They LIED several times, saying I needed more work than I actually did! Told me I could BREAK DOWN AT ANY TIME if I didn't shell out over $1000 for an EVAP CANISTER! WHAT?! (Long review, but I have MANY complaints!)Then they told me my brake pads were hanging off, and it was metal on metal, when a family member (who is a mechanic) had checked my brakes the day before and said they were a little worn, but could last several more months -__- Plus, I don't understand how my brakes could be completely worn down like they said, but only need pads and not rotors as well...I had an appointment Monday and dropped my car off Sunday night. It needed inspection/emissions, A/C work, brakes, and work for a low beam headlight and passenger airbag recalls. By 3pm Monday I hadn't heard anything from Valley Honda, so I called and they informed me they hadn't even looked at my car yet. Around 6:45pm I spoke with a mechanic who told me that it would need $2500 worth of work and may break down at any time if I didn't get it fixed, and of course they leave at 7pm so I had 15 minutes to decide if I wanted to spend the money. And then I find out that they lied anyway, and my car is in no danger of breaking down because of the part I needed!They knew I couldn't leave my car there for long because I live in Columbus, OH and was only in town a few days specifically for them to work on my car. Dropped it off Sunday, was supposed to be done Monday. They kept it until Tuesday, and I called again Tuesday at about 6:30pm after once again not hearing from a mechanic, and STILL, THE ONLY THING DONE WAS THE RECALL WORK! Two days and they couldn't even put brakes on the car. They offered to do the brakes in 30 minutes, but I told them to forget it, because if it takes <30 minutes they should have had it done in the 2 days they had my car.They also said they were required to notify the state if my car failed inspection, probably to try to scare me into getting the work done. I spoke with several other mechanics who do inspections and they said they have never heard that a shop must notify the state because of a failed inspection!Bunch of crooks and liars. I am NEVER going back and will spread the word to friends and family to never go to Valley Honda!

Speicher

May 9, 2015

Have bought a previous Honda CRV starting on line with great results . Was not even planning on purchasing a new one but like the safety updates on the 2015 versus the 2011. We started dealing on line with Dan and finished the deal with Jeff.

moose5891

Apr 4, 2015

Jason and Dan went above and beyond to ensure that I got a car that would satisfy all of my needs. Instead of screwing around with numbers like all of the other dealerships I had visited in my search for my first new car. They got straight to the point on the financing numbers that he could do and would work for me. I got a great, reliable vehicle that will last me for a long time at a price I can afford. There is nothing more I could ask for in a dealership. If you don't want to fiddle around with numbers and just want to get to the BEST deal right off the bat, Valley Honda is the place to go. I highly recommend it!

Larskibike

Apr 3, 2015

I have have worked with Valley Honda for 3 Honda purchases. While each purchase was its own unique experience, our last purchase of a Honda Pilot through the Internet was the best. Our Sales rep Dan Lauric was knowledgeable, professional and friendly. Dan followed up and helped to guide me to the best deal he could. Edie was fun, friendly and engaging and made the finance side of the purchase simple and quick. Thank you both Dan and Edie for a pleasant car buyng experience!

kfulton

Feb 22, 2015

Dan and Edie went above and beyond to make sure we left with what we came in for. Dan was very knowledgable and helpful in every way. He made the process very simple for us. His goal from the start was making sure that we were satisfied and he did just that. Normally, dealing with car salesmen can be aggravating and a hassle, our experience with Dan and Valley Honda was exceptional. We love our Hondas! Thank you!

Mfos42

Feb 18, 2015

By far one of the greatest customer service experiences I have had. A salesperson is not a reason to buy a car but Jeff surely is a reason to go back. From the genuine interest in me as a person and the needs of my family to his knowledge of the market and the inventory. I am truly impressed with his attention to detail and his honesty. A quick story, while waiting for our vehicle my son and I walked to a local restaurant for lunch and it started to rain. Jeff took the time to bring us an umbrella. To me that defines a persons character. I have recommended Valley Honda to coworkers and family and all have been impressed with the dealership as a whole.

Heatherciarelli

Feb 8, 2015

I walked in and told them what I wanted and they exceeded all of my expectations. They never tried to sell me anything I didn't want, they listened to my preferences, and they answered all of my questions thoroughly. They were honest and straightforward, and they took care of me quickly and efficiently. Dan Lauric was very helpful and friendly. I got a great car at a great deal, and I felt good about the people who work there.

Aperry

Feb 4, 2015

Greatest warmly by Jeff. Jeff was very knowledgable on the Odyssey van and was able to find us one in the color we wanted. No pressure and very easy to work with. Jeff and John made this a great shopping experience.

MarkSeeman

Jan 31, 2015

Terry Stay our salesman was excellent- very knowledgeable and curtious throughout the process. Easy to reach and good communications. Assisted us to find the best car.

Mojo

Jan 29, 2015

We purchased a 2015 Honda Pilot on January 27, 2015. We have been looked at many different SUV's and Honda never crossed our mind as an option. But since we were looking at everything we could think of that could possibly fit our needs we figured we would go to Valley Honda. The experience was great and no pressure. Which in Monroeville and also in January is unheard of. Thanks for the service!

rlvs77

Jan 26, 2015

Dan Lauric was outstanding and went the extra mile to ensure everything was perfect. He was knowledgable about the car. Jason Flenniken was key to the internet part of the purchase and very responsive to all my questions.

Newmyer74

Jan 26, 2015

We purchased a new 2015 CR-V from Dan Lauric. He was great to deal with and gave us a great price. I will recommend Valley Honda to everyone. I was previously speaking to other dealerships and they didn't come close to the service I received at valley. Dan was able to answer every question we had about our new vehicle and tell us even more that the other dealerships didn't. His enthusiasm about Honda vehicles was contagious and we are extremely happy with our purchase.

Manoj

Jan 4, 2015

Bought a 2015 CRV. Great car buying experiece working with Jeff Katchen. Got everything done in an hour. This is our second time working with Jeff.

Avocat

Dec 31, 2014

I had a great car buying experience. My sales consultant Dan Lauric was low pressure, highly knowledgeable and very patient. I bought an Accord at a great price. I recommend Valley Honda to anyone looking for a car.

amanaram

Dec 29, 2014

We just bought a new CRV from Valley Honda and couldn't be happier! We got a good deal and a good rate on the loan! The process was smooth and easy! Kelsey Brazell was our sales lady and she was awesome! She was friendly and knowledgeable and answered all of our questions! We would recommend Kelsey and Valley Honda to our family and friends!

Ron

Dec 27, 2014

We just bought our 4th Honda on 12/26/2014 ,the 3rd one from John Fratangelo at Valley Honda.We currently own a Honda Pilot,a Honda CRV,and a Honda Civic.Valley Honda and John Fratangelo have always met our needs and we couldn't be happier.

Mrunmai

Dec 22, 2014

I loved my experience here.The entire process was fast and perfect. Made me buy the car. They are really friendly also.I liked the car mainly because i was not that much aware of all the features the car has and they explained it well. Asked me the budget and made me feel i am good car for the price. Was my first exp to buy car but felt it easy and smooth.

X

Dec 17, 2014

It was a good experience, although we were kind of disappointed with the interest rate on the loan. I know at least 3 other car manufacturers are offering 0% financing on 72 month loans, we ended up with a 2.75% loan, thought it could have been much lower.

nfo100

Dec 14, 2014

We worked with Terry Stay at Valley Honda, and it was a great experience. He was receptive and listened to what we wanted, and very fair when it came to negotiating price. I would highly recommend Terry and Valley Honda!

gminto

Dec 10, 2014

This is was the sixth experience I have had dealing with Vally Honda as a buyer and also taking friends and family to the dealer. Each time I was able to deal with bob Gregory, it has been a pleasant experience each time. I have dealt with other salesman in the past, it has always made me feel pressured and off guard as to what was going to happen next. At Valley Honda however, you are made to fell very comfortable, I am not pressured to buy or make the deal right now. Again, my total buying experience was terrific. I would have no problem recommending all my friend and family go to this dealer to buy either a new or used car. I would also like to add that the experience with the finance department was equally pleasant, each step of the paperwork and the offer of each additional product ,i.e. warranty, paint protection, etc., were completely explained to us so we could make an educated decision.

in need of a car

Dec 10, 2014

This car company sales and finance does not have the comman courtesy to return a phone call. I would not buy anthing from this bunch.

bernice328

Nov 24, 2014

In my search for a new vehicle, I visited 2 dealerships. When I got to Monroeville Honda, I had to look no further. I was very pleased with the people and the serviced I received while there!

jonathan.fehl

Nov 19, 2014

We found a good deal online on a used vehicle here through the USAA Car Buying service. We drove out to Monroeville (about 45 minutes from our home) to check it out in person. We met with Jason when we got there. He made the whole process very low stress for us, including being accommodating of our two young kids who were with us while we were shopping. It was a good experience overall, and we felt confident in the servicing they did to prepare the vehicle for sale.But the part that was above and beyond came the next day. The weather was bitter cold, and my wife was out with the kids when the car battery died. I called Jason, just to get the number for the roadside assistance package that we purchased. But he checked with the service department, and then came out to us with a new battery. He personally replaced it with no charge to us. I was very impressed.

Speicher

Nov 14, 2014

We again started our purchase on line with Dan with all the great online perks and his upfront quote. We were only looking due to our love of our 2011 CRV EXL and the 4 great years it gave us. Our experience with Valley service department was another reason for looking to purchase there. We met with Jeff Katchen and he showed us the various models available and explained the safety features which we were interested in. His took time and gave his expert advice in the features that were added in 2015 CRV EX versus our 2011 CRV EXL. It all came down to the value of our current SUV and thanks to a gentleman (sorry to say don't remember his name/appraiser) he made the final decision with a great trade in. Upon picking up our car and finalizing the financial part we met with Edie, who made the finishing process enjoyable with her expert advice and suggestions. We look forward to enjoying our Black CRV EX . We were disappointed that the Glacier Blue was discontinued after 2012 even after seeing 50 times as many on the road. We hope Honda can reconsider bringing back the Glaicer Blue in the future. The overall Valley Honda experience was excellent.

onesweetbean

Nov 11, 2014

Valley Honda (specifically Kelsey) made our first car buying experience a very positive one. We returned to the dealership several times to test drive and view different models before purchasing, and Kelsey was patient, accommodating, and very knowledgeable. She wasn't pushy at all. Instead, we directed the process, and in the end we came away with a new car we love at a price that made us very happy. Overall, Valley Honda exceeded our expectations, and we highly recommend them.

nimbus66

Nov 7, 2014

When we first met Terry Stay , we were impressed with his warm, out-going personality.We soon found his MANY answers to our MANY questions to be honest and informative.....he knows his Hondas!His patience as we drove was exemplary and much appreciated.A non-pressured selling price was presented to us, and with some back and forth deliberations concluded, we had a deal! Additionally, his support staff couldn't have been nicer; special thanks to Mike and Edie.Would we return to Valley Honda? We sure will!

Mayank Ajmera

Nov 3, 2014

It was a great experience. Kesley took care of everything perfectly. Minimum hassle purchase. I had trouble finding the color and when I saw that it was available at Valley Honda I was excited. After a few hiccups everything was settled and Kesley helped me at all the stages. Edie also explained finance part nicely.

Dlfish

Oct 24, 2014

Terry stay was very polite and. Courteous. Listened to what I was looking for in a car and what I was asking for in my trade.

dreamchrisdream

Oct 24, 2014

I initially went to the dealership to test drive a few cars to see what I like. I drove a 2010 Honda Fit and loved it, so naturally I was interested in the new 2015 Fit. However, I also wanted to consider moving up to a Civic or an Accord. I was surprised to find it was no problem to test drive all 3 to allow me to make a comparison. I decided on a 2014 Honda Civic EX-L w/ Nav that happened to be the exact color and interior I wanted. Terry worked me out a great deal since it was now "Last Years" model. It made no difference to me what year it was, it only had 9 miles on it! I very much appreciated the no pressure sales and the constant effort to try to find a car that suited me best at the price I was comfortable with. Even the financing was effortless and no pressure. They offered service contracts, warranties, etc but I never felt pressured in to buying anything I didn't want. I would definitely recommend this dealer to all of my friends. My only issue regarded glue being left on the hood from plastic that is put on the car when shipping. Even this wasn't an issue because I hadn't even noticed until Terry pointed it out and told me it would be resolved with a second car wash at my earliest convenience.

glh6764

Oct 18, 2014

Dealing with Kelsey , Jason & Edie was a pleasurable, informative and rewarding experience. The treatment as a customer was courteous and professional . A 5 star dealership on all accounts. I look forward to experiencing the service and parts department. Sales and financing departments outstanding !

linda.vucelich

Oct 14, 2014

Timing, sales associate working with me, and dealership were the ingredients of an easy buying experience. From the moment I called then walked through the door I was treated courteously, professionally, and considerately. The sales associate knew I had a limited time at the dealership and did everything to keep me on schedule. I am more than pleased with the entire experience.

gmpourmp

Oct 14, 2014

I needed to buy a SUV and I went to approximately 8 dealers. All of them were pushing so much to buy their vehicles, except Valley Honda. The guys knew where they stood compared to other offers/dealers, they were very honest and most importantly they were not pushing you at all. The offer they made was the best in the area, considering different type of SUV vehicles (with same specifications).

jim.taggart.737

Oct 9, 2014

I had never purchase a "new" car before. Terry and his team made the experience both easy and rewarding. I would recommend them to anyone looking for a new Honda.

Follador

Oct 9, 2014

I never thought that an internet search on vehicle prices in preparation to purchase a new vehicle would lead directly to quotes from a sales representative. I have not purchased a vehicle since 2006 so much has changed. It "streamlined" the process because I never enjoyed the experience of going from dealer to dealer to get the facts about what it was I needed. Thus, Valley Honda did a great job in making my decision easy. I purchased my first Honda, a Pilot, and I hope to drive it for 100K+ miles. By the next time I need to purchase a car I shouldn't even need to leave my home?!?!

Samantha OBrien

Oct 6, 2014

Kelsey came as a referral from a friend of mine and I was not disappointed. My friend told me "She is our kind, you will love her" and that was all I needed to hear. She is courteous, professional and to the point. When I told her that I needed to get there, give her a check, sign the papers and leave due to a crazy schedule, she made sure it happened!Edie in your finance group was wonderful also. A great personality, explained things clear and concisely and made an otherwise painful process, a pleasure.Thank you for all you did for me and my family.Samantha O'Brien

sherry.wilson.3323

Oct 5, 2014

Ive never had a major purchase be such a pleasant experience. My new CRV is a dream to drive and it was completely stress free transaction. Valley Honda's staff was very knowledgeable and i really could not say anymore positive things about the whole experience. My loyalty is no longer for sale.....

Richpilot

Oct 1, 2014

I purchased a 2015 Honda Pilot by contacting Valley by Internet. Kelsey was easy to work with, provided a low pressure sales enviroent while also providing a great price. This was the best new car buying experience I've had. I would highly recommend Valley Honda and Kelsey. Thanks for a great experience.

bbhonda90

Sep 20, 2014

I bought my first car from Valley Honda. I just got a great used car at a great price. I will definitely recommend Valley Honda to my friends looking for new/used cars in the future. And I want to say "Thank you" to Kelsey, who helped me make this right decision.

kirschky

Sep 15, 2014

We did not feel pressured to buy. Jeff Katchen sold us 2 cars, He is professional and took the time to explain the features of the cars. He also gave us the opportunity to ask questions. He took the time to show us several options and recommendations. We will recommend Jeff to others who are contemplating purchasing a vehicle.

RachelHonda

Sep 12, 2014

Frank Moyer helped us in our decision to buy a 2014 Honda CR-V. Frank proved to be extremely knowledgeable about the vehicle. Frank was very thorough when he showed us the vehicle before our first test drive. He also gave a detailed "tour" of the car on the day of our purchase, making sure we felt comfortable with all of its features. He was enthusiastic but not at all pushy, which we really appreciated.At the same time, he never acted like he was too busy to spend his time with us. Frank was able to locate the exact color and trim we had requested, and he worked hard to get the vehicle delivered to the dealership and have all of the options in place in a very short time-frame. We liked Frank so much that we may even name our car after him :)

fbhs

Sep 10, 2014

I bought a brand new 2014 Honda Accord today. Joe Carlino was my sales person. He was very helpful on explaning the whole buying process on buying my first car. VERY polite and knew all about the car I purchased. Overall awesome experience, very pleased.

crohrer76

Sep 6, 2014

Pleasant overall experience as far as buying a new car is concerned. The salesman had a no nonsense approach, did not at all try and talk us into anything we didn't want and made no effort to steer us toward a more expensive vehicle. The dealership also made us a very fair offer on trade-in for our previous vehicle and helped navigate the transaction with the loan holder. Our salesman, Jeff, actually drove by our place the night we purchased the new car to drop off items we left at the dealership. Overall, about as good an experience as can be expected at a car dealership. I'd recommend them and I'll likely go back again when it's time for a new Honda.

paul.rusinko.3

Sep 1, 2014

Chris Allshouse made buying my "2015 Honda Fit" easy. Was the most stress free car buying experience I've ever had. I felt Chris was totally honest, and did not spring any last minute "extra" charges on me before signing on the dotted line. Chris actually didn't have the color car I wanted on his lot at the time. So he had it brought in from another dealer...When I walked out of finance the car was cleaned up and waiting for me. He also took the time to school me on how everything worked...Excellent service...

Diana051609

Aug 24, 2014

Dan was great to deal with for my new Honda Accord. He made the process easy and low pressure. I got the price I wanted and am thrilled with my new car!

archery2004

Aug 19, 2014

Great experience, first time buying on line, only went to Valley Honda to sign paperwork and pick up vehicle. This by far was the best way I ever purchased a vehicle, and Dan Lauric made every step of the way a pleasant experience. After this experience I will only purchase a vehicle this way in the future. GREAT WAY TO PURCHASE A VEHICLE!

tony hopkins

Aug 18, 2014

Our Acura broke down right down the road from the dealer. My wife and I walked up the road into the dealership where we met Frank in sales. Obviously we were in need of a car, stranded, and at their mercy (not a position any customer wants to be in). Frank took excellent care of us. Not only did he do his job, taking his time and helping us find the right car for our needs and budget, but when the dealership was getting ready to close, he took us home. He picked us up the next day, had everything ready for us, and spent a good amount of time showing us all the controls and answering our many questions. Believe me, going from a 2002 to a 2014 vehicle is not without it's share of technological challenges. I highly recommend Frank Moyer if you're looking for a vehicle. BTW -- GREAT sense of humor...the test drive alone with him was almost worth the price of the car!

Shubash Adhikari

Aug 12, 2014

It was a nice experience getting the first car. They were reasonable, and I got it in the price range I could offer. Most importantly, they worked off shift, Terry and Jeff did communicate well and I got the car on the day I wanted.

billko

Aug 8, 2014

Chris broke his back getting me my CR-V for a price I could afford. And he was selling me a used vehicle. Usually once you mention "used car," the salesperson runs the other way, or suddenly develops a communicable disease and needs to quarantine themselves in their office. Not so, with Chris. He went out of his way to get me the car that I needed.The first time I interacted with Chris was after seeing a CR-V in an online ad. He was there until closing and it was right on my way home. We looked at the car, but it wasn't "The Car," so I asked him if he could keep me posted on anything that came in that might be in my price range.Fully expecting not to ever hear from him again, I was pleasantly surprised when I received a call from Chris a few days later about a low mileage 2004 CR-V that he thought might be in my price range. It was a really nice car, but it was, as I had suspected, a few thousand dollars out of my price range, and since I was on an extremely tight budget, I couldn't stretch any amount to try and meet him somewhere in the middle. So we shook hands and I thought that since we struck out with two cars, I was never going to hear from him again.Again I was pleasantly surprised when I got a call from him a couple of days later, saying I should come down and hear some good news in person. He sounded genuinely excited and so I made the trip to Valley Honda once again, to see what was up.It turned out that he had gotten the okay from his manager to get me the 2004 CR-V for an amount of money that I hesitate to mention here for the absurdity of the price reduction, but it definitely fit into my budget, and I don't think he made very much money on the sale at all. He said it was because he knew how badly I needed the car. I can believe that.

EMNCPA

Jul 28, 2014

My husband and I were looking for a Honda CR-V because we liked our previous one so well. I received an internet price quote from Dan that was so attractive we decided to stop and see what was in the inventory. Dan took us through the lot and we found what we wanted. He gave us a great price and was extremely knowledgeable!! He knew everything about the car and helped us out so much.IF YOU WANT A GOOD DEAL, GO SEE DAN LAURIC. I HAD THE BEST CAR BUYING EXPERIENCE WITH DAN. I RECOMMEND HIM TO EVERYONE!!

rideridge

Jul 25, 2014

My husband purchased a Honda Ridgeline from Valley Honda. Prior to doing that we visited several other dealerships and left without purchasing primarily because of the sales staff. It wasn't until we met Frank at Valley Honda did the truck shopping become serious. From the minute we met him we knew this was the place we were purchasing from. Frank was the most knowledgeable and genuine person we met through this process. In addition to that he is the best salesman that we have ever worked with in all of the years we have purchased vehicles. The staff at Valley were all very nice as well and the process to finalize the paperwork was quick and efficient. I would highly recommend this dealership if you are buying a Honda!

State champ

Jul 24, 2014

So easy to deal with and we were in and out of there in about an hour and a half . The best car buying experience I've ever had and I have had a lot of cars .Thanks for everything.

HONDACRVFIT

Jul 23, 2014

We recently added a 2015 Honda Fit EX-L to our existing family of a 2013 Honda CR-V. In both experiences, I dealt with Jason Flenniken (Internet Sales Coordinator) and the level of attention was outstanding. With our newest 2015 Honda Fit EX-L, Jason was able to get us a newly-built Honda Fit EX-L to our exact specifications. He communicated with us frequently on the status and then worked diligently to obtain us the financing necessary to make this all come together. Once we were ready to finalize all the arrangements, Michael Donnelly did an outstanding job in making sure all of the required pieces (finance, warranty, etc.) were done as we had asked.I would recommend this dealership and these two individuals without any hesitation!

Aswidarski

Jul 22, 2014

Kelsey was wonderful. She made us feel welcome and at ease from the moment we stepped through the door. Everything was quick and painless. Thank you.

Shannon Mclaughlin

Jul 19, 2014

I'm surprised of all the good reviews for this place. We stopped to see if there was anything I could afford for a used car. Dan first tried to sell us a Hyundai. Than after having nothing in our price range "found" a crv that was there. After showing it to us and spending the time putting us in the system and such, we asked for the car fax. It was then Dan discovered the car was already sold. Then proceeded to try and sell me a car for thousands more. This dealership needs to get organized or quit pulling the bait and switch tactic. I'm not sure which was the case but I won't ever buy a car here.

SportCoupe74

Jul 18, 2014

Joe Carlino was incredibly helpful. Every question was fully answered, never just an "I don't know," or "you'll have to ask maintenance." He takes his position very seriously, and makes certain he knows everything about each vehicle. He was really easy to talk to and took care of every request and need that I had. He was able to get me a Red Accord V6 from Erie, the only one within 250 miles. Didn't think they were so rare, but I also asked if they could remove the front license plate holder, since it was originally from Ohio, and to remove the "Accord" and "V6" emblem from the trunklid, and he came in and removed it himself without hesitation. He seems to truly care about each customer instead of just treating them like a number or a sale. Will definitely continue business with them in the future.

scolaizzi146

Jul 10, 2014

Terry Stay went over and above the call of duty, made sure I new everything inside and out and took the time to double check with me and my husband. Smooth closing with Edie Cardamone and once again she also went over every detail and figure with both of us. Excellent experience and the only dealership we plan to ever buy from!!!!!!!!!!!!

fnhracer

Jul 8, 2014

Dan was awesome to work with. Very helpful, all questions were answered fully. Would definitely deal with him again. No pressure salesman. Very informative for the vehicle not being his specialty.

wkdcbhb

Jul 7, 2014

We worked with Kelsey Brazell from the start of our Odyssey lease. I had contacted five Honda dealers in the Pittsburgh area and Kelsey is the only dealer sales rep that paid attention to my request for email contact only. During our two test drives with Kelsey she was very knowledgeable and wonderful to work with. My wife did have some of the old car salesman stereotype experiences walking into the showroom and seeing the phalanx of car salesMEN, but she found working with Kelsey a refreshing break from the norm. Wonderful dealership, great saleswoman. Plus, no dealer stickers. If they bother you the way they bother me, this is your place to buy a car.

bfurey1209

Jun 24, 2014

I had been searching for a new car for the first time in over ten years. Although I toyed with the idea for over a year, I got serious about the search a few months ago. I had disappointing experiences from various dealers and car makers over and over. I had all but given up when I walked into Valley Honda on Memorial Day weekend. Sales person Jason Flenniken took care of me from the moment I sat down, and he did not stop until we got a deal I not only could live with but I loved. He got me the exact car I wanted and the exact price within hours. I walked in the door knowing exactly what I wanted, and I drove away in my new car just a couple of hours later. My husband and I are so happy. Thank you Jason and everyone at Valley Honda. We can't stop talking about the experience. I would never go anywhere else now. thank you so much, Sincerely, Bethany F. New Kensington

thedomain

Jun 19, 2014

I call Kelsey in the break of the day to get an appointment to test drive after we got her great deal on email. We already know the car we want. We got to the valley Honda around noon, meet Kelsey, she explains everything about the car, test drive and apply for funding. All process seems straight forward, took 1.5 hours and happily leave dealing with a brand new car. It has been a great experience.

footballer241

Jun 16, 2014

Even though we bought our older Accord from another dealership, we have had it serviced at Valley Honda for the past eight years because of their friendliness, attention to their customers, and quality of their service. So, it was an easy decision to purchase a new Accord from them without visiting other dealerships around the Pittsburgh metropolitan area.My wife and I had done our research over the past six months and had decided that we would purchase the Accord EX-L or base hybrid model. So, when we reached the dealership, we asked to test drive both models so we could make up our minds. Our sales person was happy to oblige and brought out the hybrid. During the test drive, the most memorable thing I remember was that our sales person remained respectfully quiet and didn't distract me from my driving and let us marvel at the sheer quietness of the cabin and the smooth acceleration of the gearless transmission. I was astonished.Test driving the EX-L model was almost as pleasant. It had more luxury-features but a louder engine (anything compared to the hybrid engine seems loud). So, even though we liked the EX-L, the hybrid won us over, as did our very polite sales person. As I mentioned earlier, we did our research so we knew the asking price of the hybrid in our area and had a print-out of the price from a Web site. The sales person, though he was somewhat disappointed, confirmed the price with his manager. Within an hour after our test drive, we had signed the paperwork. While we were filling out the paperwork, our sales person had the car washed and had it waiting for us outside.After the sale, our sales person stayed with us and explained how to work all the useful and important controls. All in all, it was a delightful, hassle-free, and efficient process that would certainly sway us to buy our next car from Valley Honda in the future.

marktish

Jun 16, 2014

Joe was more then any other salesmen, he cares about his clients who are looking to find the right car that fits you. Thanks Joe

srlduck

Jun 13, 2014

My wife and I went into Valley Honda on a Thursday night and met Joe Carlino. After 2 Hours we had made arrangements to pick up a Honda Civic and Honda CRV on Saturday morning. Joe followed up with us on Friday about colors for the cars and we drove them off the lot by 11 am Saturday morning. It was a great experience and I'd highly recommend Valley Honda and especially Joe. He was no nonsense and didn't play the usual car salesman games. Quick, knowledgeable, and professional. A true pleasure to deal with. He called to follow up with us on Monday and all is well.

wmpgh

Jun 3, 2014

The dealer gave me what I asked for without hustling me toward other vehicles in inventory. This is a rarity and I appreciate it. The experience was business-like and respectful of my situation.

Pabrill

May 30, 2014

Very straightforward, no games, zeroed in on exactly what we wanted. A great price. 2012 car immaculate with meticulous repair and maintenance records. Great agent!! We keep coming back to him.

lpbonacci

May 29, 2014

For a pleasant change, we had a great experience purchasing a used car! We know this was mostly because working with Joe Carlino was a pleasure! He did not pressure us to make a purchase. Instead, he gave us concise, accurate information so that we were able to make an informed decision on our own. In addition, we had done our homework before buying and found that Valley Honda had the best prices on their used Hondas.We would highly recommend Joe Carlino and Valley Honda!Thanks, Joe!Lynn and Dave

Deb96

May 28, 2014

When I first spoke with Dan, he told me that he would make our car buying experience the easiest new car transaction ever. And he did! No hassles. He found out what we wanted, and he made it happen. We purchased a Honda CRV, this is our 2nd Honda vehicle, and I'll be going back to Valley Honda for my next Honda! Thanks, Den.

dasorg

May 28, 2014

This is not our first experience with Valley Honda - and all of them have been excellent. The salesman, Terry Stay, went out of his way to help us make a great deal, and to make us feel comfortable. We (my husband and I) didn't feel pressured and we both walked away with our perfect vehicles - we each leased one at payments we were happy with! This is my second CRV and my husband's third Civic - all from Valley Honda! As long as we are driving Hondas, we will be purchasing/leasing them from Valley Honda.

LeahHemminger

May 27, 2014

We had a great experience dealing with Dan Lauric! He was quick, honest, and friendly! In addition, the entire staff helped keep our three children occupied and engaged which made everything smoother. I appreciate the hassle free approach to quoting and buying a car. This is our second car we've bought from Valley Honda and we will continue to go there anytime we need anything. They are first rate!

Alyce.Miele

May 21, 2014

I had a 2013 Ford Fiesta lease, it was a great car! But I was looking for to sit higher, and ultimately get a safe and affordable cross over vehicle. While researching pricing, safety, and overall affordability of crossovers Honda came up again and again. A coworker and friend had JUST purchased a Hyundai Santa Fe from this dealership, and they came highly recommended to me. I am a single, young female; and was trying to shop for cars on my own. So the entire car shopping process was a bit intimidating. I actually had already put down a deposit on a car! I talked to friends and family who felt the other car I was thinking about purchasing was not a sound decision. This is where Valley Honda came in. Both my coworker and I called them and within fifteen minutes I heard back from Kelsey. She was quick, helpful, and to the point. She did not try to talk me into buying anything, but she was extremely helpful with the mess I got into with the other dealership. I visited Valley Honda, test drove a CR-V, and walked away THAT DAY with a beautiful new Mountain Air 2014 Honda Cr-V EX. Valley helped me exit my lease early so I could get into the CR-V and get going. Michael, the finance manager at Valley was also amazing, it literally took 10 minutes to sign the lease documents, get the keys, and drive home to show my parents my new car!!! The next day Kelsey went out of her way to assist me with turning in my lease. Honestly, I am thrilled that my coworker/friend referred me to Valley. I would have had a payment that was well over $100 more than I am paying now, for a less reliable, less beautiful vehicle. Valley makes leasing / buying easy, fun, and fast. I can't say enough about them really! Thanks Valley Honda!!

rmgoodmanson

May 20, 2014

I put out a general request for a new, leased Honda to a couple of dealers in the Pittsburgh area, and Valley Honda got my first visit because of their strong customer service. I was lucky to work with Dan Lauric--he was kind, informative, and fair at each point in the process. He was also incredibly easy to reach once I left the dealership. I'd recommend Dan to anyone looking to buy a new car!

alo19

May 16, 2014

Everyone at Valley Honda is very helpful! Joe Carlino is very knowledgeable and worked with me, in order for me to buy my first car. He was patient and help me find the perfect car to suit my needs. Joe Carlino is very friendly and wants the best for his customers.I would definitely go back to Valley Honda when looking for another car in the future.

BadCarGuy

May 16, 2014

When to look at a used Honda I liked it and and wanted to know how much it would be after my trade-in. Of course they played the game of keep the keys. I gave them my keys so they could look my car over. In the mean time the salesperson tried to talk me into buying it. It took forever for them to get back with a trade in price for my car. Of course it was way below market value and of course they STILL KEPT MY KEYS! basically the sales guy told me my trade-in was a worthless piece of junk and the used car I wanted was top of the mark! They came up $250 on my car and down $500 on the used one. I bought the car because I needed a bigger one and i really liked it, but I was NOT happy at all about the process or price. it gets worse! I made the second mistake of financing through the dealer. The finance manager tried to push all kinds of over priced add-on warranties and extras even after i clear stated I didn't want any. it was a very bad experience!

acomunale

May 12, 2014

I have purchased numerous cars over the years both new and used. The worst part has always been working with the dealer and the manager. Dan Lauric made this my first positive car buying experience. He was extremely friendly, helpful, educated, and wasn't overbearing at all! He worked with our hectic schedule (having 3 busy kids) and was able to meet or exceed our expectations. I will definitely bring my business and friends and family's business to Dan and Valley Honda in the future.

brispenc2

May 9, 2014

Jeff was extremely helpful and a pleasure To deal with. I would not hesitate to send friends family and co workers to purchase a new or used car.

seilinsfeld

May 9, 2014

My wife and I underwent and extensive search looking for our next car. We visited and looked at 8 different dealerships, but found ourselves drawn to a car, and the experience we recived at Valley Honda. Out of all the dealerships we visted, by far the most knowledgable and helpful salesperson we encountered was Joe Carlino at Valley Honda. Not only was he a wealth of information about the cars in his inventory, but he took the time to make my wife and I more knowledgable so that we could make the best decision for our family. Our encounter with Joe was unique in that he never tried to rush us or pressure us into a deal. He gave us the facts, and let us have time alone with each other, and the car. Buying a car can be a long and frustrating process, and for us it was, until we went to Valley Honda and met Joe. He made us comfortable, informed, and led us to a great car at a great price that we are still enjoying today.

aliciamajiros

May 6, 2014

We purchased a Pilot a few years ago and the experience was easy and pleasant. We phoned John when we were looking to surprise our daughter with a car. He placed the order for the car and kept us informed along the way. And he helped us pull off a surprise of a life time! Edie made the financing a pleasure. We could not have made it through without her help and understanding. So after our second purchase from this dealership, I would do it again. The service department at this dealer is exceptional as well. I have had to deal with other dealerships and none of them even compare to Valley Honda's service.

jmmphoto

May 1, 2014

In my life I've had countless encounters with car dealership and salesmen, but my experience at Valley Honda was exceptional. My salesman Dan Lauric worked above and beyond to help me with my purchase. The entire staff at Valley Honda was warm, welcoming and friendly. I not only bought a great car, but I believe I have found a dealership and salesman that I hope to do business with for a very long time. I couldn't give Dan or Valley Honda a higher recommendation. Top notch!

WDWSLW66

May 1, 2014

DAN LAURIC MADE OUR EXPERIENCE OF CHOOSING A NEW CAR PLEASANT AND EFFICIENT. HE ANSWERED ALL OUR QUESTIONS IN A TIMELY AND PROFESSIONAL MANNER. WE FELT WE RECEIVED A GREAT PRICE AND EXCELLENT SERVICE. WE WOULD DEFINITELY PURCHASE ANOTHER CAR HERE, AND WILL CERTAINLY RECOMMEND VALLEY HONDA TO OUR FRIENDS. THE INTERNET SERVICE WAS EXCELLENT.

MallorieWible

Apr 30, 2014

My experience was great! Everyone there was very friendly and helpful. I couldn't have asked for a better salesman than Joe Carlino. He filled me in on everything I needed to know about my purchase and about the car I was purchasing. He was very informing and was looking out for my best interest. I am also very happy about the price of my 2013 Civic Honda Coupe wouldn't have found a better price anywhere else!

Krk0692

Apr 29, 2014

Jeff was awesome to work with while purchasing my first car. Everyone at the dealership was extremely friendly. I would highly recommend the dealership to anyone looking for a car.

gwhitz

Apr 28, 2014

Worked with Mike Black who was very attentive, no nonsense and professional and got my deal done very quickly. Worked out a price match on a CR-V without any hesitation that I was very pleased with and gave me a decent price on my trade-in. Love the new car so far and hope the positive experience continues when it's time for service. Mike Donnelly in Finance was also very helpful and professional. Thanks, Mike and Mike!

DrDave43

Apr 26, 2014

Wonderful experience. "can do" approach,personable. Extra effort and with a smile. Cannot add anything that would make the process better.Would recommend to family and friends.

theSchallfamily

Apr 26, 2014

extremely happy with the Honda, quality product and service plan to back it. Jeff was very personable and took really good care of us! would give repeat business for sure!!

Cgwissner

Apr 25, 2014

I had a wonderful experience with Valley. Working with Dan, Jeff, and Edie made a stressful process a pleasure! Keep up the good work and thank you!

MomSquared

Apr 25, 2014

We primarily worked with Dan, although Jason was also involved in the trade process. Dan was 100% committed from the first contact, but not in a pushy way. His communication was great via email, which worked best for us and was the main reason we choose Valley. All the other dealerships kept calling us instead, which we didn't care for. Dan did a great job pointing out the most useful features of the vehicle we choose, and presenting a fair price which didn't require a ton if haggling. Very straightforward process and an excellent product. As a bonus, everyone helped keep our toddler entertained during the process.

dizzydesi

Apr 25, 2014

We were attracted to Valley Honda because of their friendly Web page. We found the vehicle that we ultimately ended up buying online and the ad was accurate and up to date. We then contacted the dealership and was put in touch with Terry Stay. Terry was very accommodating and answered all of our questions. Terry was also extremely knowledgeable about the Honda Pilot. We were able to complete the sale in just a few hours, including a test drive. Just an overall wonderful experience. I would return to Valley Honda. I will send friends and family to Valley Honda. And I will recommend Terry if he is available.

AliciaHaliburton

Apr 25, 2014

My experience is always wonderful at valley honda especially with joe carlino... Friendly experienced, hassle free, clean environment and helpful... I LOVE VALLEY HONDA AWESOME....

tjmjcjjones

Apr 24, 2014

What a wonderful experience! I would recommend to anyone. I feel like I not only purchased a great vehicle, but didn't get ripped off and made new friends in the sales team at the same time! Thank you Valley Honda, YOU ROCK!

lyndalu

Apr 21, 2014

My experience with Dan began in the parking lot Saturday evening. I was shopping for a used CRV and inquired of a group of gentlemen if the dealership was closed. Dan spoke up and said "yes, but how can I help you?" He then spent the next 25 minutes with me, on his off time going over the vehicle I was interested. He answered all my questions and told me how he would work with me on my purchase. He was kind, courtious ( He offered his hand when we were stepping over a median in the parking lot), and patient. He never appeared to be in a hurry to "get out of there". I knew I was going to be in good hands when I returned on Monday with my husband. On Monday I told him the best thing he can do for anyone is to always go the extra mile for the sale. It pays off.

LoriJean2785

Apr 19, 2014

We started looking for a car on Monday, by Tuesday I had an idea of exactly what we wanted and scheduled an appointment at Valley Honda for the following evening. When we arrived, we met with Kelsey Brazell to look at the car we decided on. The test drive went smoothly, so we knew then we were going to make the purchase. We had already secured a loan through our bank, but Kelsey suggested applying for financing with them since they may be able to give us a better interest rate. Good thing we did because we did in fact get a lower rate. The meeting with Michael Donnelly went very good and we was able to leave that night with our new car.

papaijs

Apr 18, 2014

Tried internet pricing the 1st time, and Valley Honda was the best of the local choices. Lower than lowest expected from Kelly Blue Book. Internet sales person provided in writing a full description of all elements (discounts, offers, accessories, shipping) represented in the offered price. We continued the process of discussing the car and test driving with a floor salesman who was low key, patient, straight-forward and accommodating for many questions, multiple visits and calls. Flexible in preserving time-limited offers while waiting for funds from the buy-back of my current car by another manufacturer. No surprises anywhere, including the final purchase contract where optional service packages were offered and explained without undue pressure. The floor salesman, when delivering the car after purchase continued with a detailed demonstration and set-up of some of the electronics. The salesman also arranged for a loaner car when the purchased car was taken in for an accessory installation, which was factory perfect in color and alignment. Only issue so far was very minor; air pressure in tires was not readjusted or checked (too high at 40 psi versus specification of 33 psi). Overall, the dealership, processes and personnel were as transparent, friendly and above board as could be expected. It did everything it said it would. It is a long-established business and it has earned the right to be there for many more years. I would recommend the dealership and people I dealt with to anyone. After buying my car, found out a friend of mine bought there also (same salesman) and had the same experience as I did.

Joey02

Apr 17, 2014

I have given my new automobile shopping business to Valley Honda since the late 1980's, and for great reason. Steve Werksman has been a trusted partner in my multiple new Honda purchases over all those years, and has been nothing short of exceptional in all of our business together. Even though he no longer works directly on the showroom floor, he always dedicates time to assist me in my purchase process, which I feel is pretty much unheard of today for a sales manager at a major dealership. I will always go to Valley Honda to purchase my vehicle from Steve. In addition, in my most recent purchase visit, I had the distinct pleasure of working with another of Steve's associates, Joe Carlino, in finding the right vehicle to suit my needs. His attention to detail, as well as sensitivity to my budget limits, made me feel valued and appreciated as a customer. He too is someone who I will always work with when buying a new Honda from Valley Honda. They have earned my respect, admiration, and most of all, trust, and in my opinion there is no better Honda sales dealership in Western Pennsylvania. Thanks Steve and Joe!!

paulturnley

Apr 16, 2014

My wife and I were in the market for a new Honda Accord Hybrid and carefully compared dealerships, inventory, and pricing. The team at Valley Honda first caught our attention with their Internet presence. Dan Lauric in particular stood out as the consummate professional. He listened carefully to what we were looking for, asked the right questions, and followed up promptly with any needed information. Dan matched us up with the exact car and specifications we were seeking and provided an extremely competitive price right out of the gate. When we visited the dealership, and met Dan, along with Jason Flenniken And Jeff Katchen, we knew that we were in the right place. If you are looking for a hassle-free car buying experience, these folks set the bar high as a customer focused team. Sincerely, Paul & Nancy Turnley

peggyallman

Apr 14, 2014

My daughter contacted Dan Lauric the internet sales rep. since my lease on my Toyota Rav4 was due to expire. I could not have been more pleased with the experience! Dan was friendly,knowledgeable, and helpful in getting a deal together. I had intended to just get another Rav4 but Dan sold me on the CRV! He really went out of his way to get me a fabulous deal. I could not be happier with my buying experience and would highly recommend Dan and this Honda dealership to anyone!

hodgeskm

Apr 14, 2014

I found Jeff Katchen very engaging and knowledgeable about the model I was interested in. I appreciated he demo'd the Civic as well as the Accord. I' m sure I was somewhat of a reluctant customer...I really liked my old Civic and especially not having a car payment...but it was no longer meeting my needs and Jeff helped me find the right mix of features and the little bit of room and luxury I did not have before. My husband and especially daughter are all about the hi-tech phone integration features. I love the back - up camera and passenger camera. Sunroof rocks. I feel the car was a good value and Jeff helped me be comfortable with the trade-in and overall financing. (Edie very nice too and fully explained all financing). I would definitely recommend this dealership and esp. Jeff.

jmichaud

Apr 14, 2014

I came in for an inspection on my 2012 CVR and left with a new 2014 lease. Stopped in the showroom while waiting and ran into Terry who sold me the 2012 CVR. Asked about the 2014 and he was able to work out a nice deal for me to trade my old lease early for a new lease. My appt. was at 10:30 for an inspection and by noon I was leaving with my new car. Great service - Terry is very nice to work with.

tcaruso13

Apr 11, 2014

We just purchased a 2010Chevy Traverse on Wednesday 4-9-14. We could not have asked for a better car buying experience. We have not purchased a vehicle in 6+ years. Frank Moyer was our Salesman and he could not have made us feel any more comfortable than he did. He truly made this a fun and enjoyable experience. He was never pushy and had all the answers to our many questions. He gave us his full attention every time we came out to the dealership (3 Times), via phone, and text (even on his day off). We were not the easiest customers to deal with, we really struggled on which car to trade in and Frank made every effort to show us all the options we had with trading in either vehicle, pricing them both out etc. it took us 2 days to finally decide which to trade in. We came out to your dealership several times as I mentioned and Frank made us feel welcome every single time. We also had our 7 and 9 year old children with us each time and Frank welcomed them every time also. We could not be more happy with our experience with your Dealership, Mike Donnelly your finance manager who was also excellent and really helped us make the right decision on our warranty, and especially Frank Moyer.Thank YouThe Caruso's (Tony, Kelly, Louie, Liliana)

wasjaybas

Apr 11, 2014

It has been 15 years since I had a new car and was not looking forward to the experience of all the reschearch envolved in this. My daughter and son in law arranged everything from DE with Kelsey. I work in Monroeville and they arranged for me to test drive a Honda Civic on my lunch which I did not have alot of time. Kelsey was very professional and informative in he knowledge of Hondas and did not make me feel pressured. She made me feel very comfrotable in my decision. The next day I got my Honda. The overall experience was very nice and very quick. Kelsey was the best! Great experience and she did a great job with my daughter and son in law keeping them informed with the process. Thank you Wendy Shaffer

dfinoli

Apr 9, 2014

this is the fourth car i have bought from valley honda. they have a track record of honest dealings wit us and incredibly reliable cars. Dan did an outstanding job at customer service, taking me through the process and getting me the car and deak I was looking for. we are looking for a second car for my wife and I will be working with dan on that due to the great work he did with my car. great experinec as always and an hnorable, ethical salesperson in Dan.

nordica

Apr 8, 2014

This is my second purchase at this dealership. I returned because I had a positive experience in the past. I found Dan Lauric to be very knowledgable and very friendly and honest. I appreciated his patience with us as we test drove and decided on a purchase. He answered all my questions as if he had been selling Hondas for a long while. I will definately reccommend Valley Honda and in particular, Dan Lauric to others.

marks2275

Apr 8, 2014

Jeff was vey helpful and a pleasure to deal with. Valley Honda had a great selection of clean pre-owned vehicles to chose from and the transaction was quick

DebUp

Apr 7, 2014

I began by going on line to get a quote. I was very pleased not only with the quote I was given, but also the friendly way Jason Flenniken explained the process that I would go through should I choose his quote over those I got from other dealers. I was happy that his quote was the lowest because I looked forward to working with him from the tone of his e-mail. My husband and I took a test drive of 2 cars with an Luric and did most of the deal with him. He answered most of my questions before I asked them during the test drive and worked through the process explaining anything I needed know. I would highly recommend Valley Honda and these 2 salesmen.

arun_leo

Apr 7, 2014

I would never recommend anybody to go to this place.It was one of the worst experience we had in our lifetime.If you are some body who is not from this country, it is not meant for you.The person we dealt with was so rude, he did not even allow as for a test drive of the car which we liked.He was not interested to do business with us.He was not bothered to shows us any other car.He treated us as if though we were inferior to him.He was suspecting our credibility.I thanked him politely and told him, Valley Honda is not the only dealership in Pittsburgh.All i can say is he was a total jerk and thug.I would never recommend any body to this place.Please stay away.

lockardk

Apr 2, 2014

I looked at the Honda Accord at Dean Honda and South Hills Honda, and my son stated that he had been at Valley Honda in Monroeville and he was treated very well by the staff. He told me to e-mail Valley Honda on Friday night 3/28 and Jeff Katchen e-mailed me back at 8:30 PM at night. I was very impressed by Jeff's e-mail response and openess to beat my current offers. Jeff e-mailed me again on Saturday morning and invited me out to the dealership to discuss buying a Honda Accord. I drove out to Valley Honda, met Jeff, he was very open, truthful, and willing to beat my current offers. I decided to buy the 2014 Honda Accord and drove off the lot with my new car at 2 PM. Jeff explained how everything worked on the dash board, he taught me how to enter personal phone numbers and set my favorite radio station buttons. I was very impressed with the time and service Jeff provided during my visit to Valley Honda. The financial manager was very efficienct and detail oriented. I will definitely recommend Jeff and your dealership, I felt that Jeff was honest and trust worthy.

slduceour

Mar 31, 2014

Staff was friendly and honest . . . a pleasure to do business with. We will definitely recommend Valley Honda to family and friends. And, of course, we love our new Pilot!

nguyensb

Mar 31, 2014

Did not get the quoted price from phone/text. There is no execuse for this.The sale person did not take the time to go over the new car with me at the time the new car was delivered.Having to wait too long to get the paperwork completed, even though I did have an appointment.

JMVSHammer

Mar 30, 2014

We recently traded in our existing vehicle for a Honda Civic EX. Jeff redefined what it means to purchase a car for us. Not only was Jeff knowledgeable about the vehicles that we were interested in, but he made it a point to identify the differences between our existing vehicle and the vehicles to which we had narrowed our decision down to. Plus, he was friendly and courteous. We both liked the direct manner in which he answered our questions and how he went way above and beyond our previous experiences to make sure that we were both comfortable with the vehicle we purchased and satisfied with our experience.Edie in finance was terrific as well and was also friendly and courteous.We liked that neither Jeff nor Edie pressured us.We give both Jeff and Edie a 10 out of 10 and barring any unforeseen events, plan on purchasing any future vehicle that we need from Jeff and financing any future vehicles with Edie at Valley Honda.

sherryfry56

Mar 28, 2014

I am very pleased the way Jeff helped me through the process. He's a very patient and kind man. I would come back and ask for him again.

valleyhonda13

Mar 27, 2014

This was our first trip to Valley Honda. Actually we were looking for another vehicle down the road and just wasn't satisfied. My husband has been looking at the Honda's for awhile but just didn't think it would fit our purpose. As we drove by Valley Honda I told him to pull in. The first thing that impressed us wasn't every salesmen came running out of the dealership and ask "May I help you" as with other dealerships. We were just looking, I enjoyed that. As we walked in we were greeted by Joe Carlino. Very polite and soft spoken. We told him we may be interested in an Accord. We were at the right place at the right time. He showed us a vehicle that a gentlemen just traded in today. We looked at it, Joe gave his insight about this vehicle and he said lets go for a ride to see if you like it. A few of my family member's drive Honda's so we thought we would try an Accord. We really liked the vehicle and Joe said lets see what we can do. We sat down with Joe and came up with a price and even traded my husbands truck in. This is the first experience that we enjoyed in order to sit down, come up with a price, trade in a vehicle and be out of there in a short time. Joe is a super salesman and very understanding to your needs. I would recommend this dealership and Joe Carlino when looking for that correct vehicle. We are very satisfied with our experience at Valley Honda and Joe Carlino. We are looking forward driving our Accord.

seankertes

Mar 26, 2014

The staff is very friendly and efficent. I have only 50 miles on my 2014 Accord and I really like it! I can't wait to see what the serivce staff is like to deal with.

Jyobp

Mar 25, 2014

From the moment I meet Jeff he was engaging and very caring. He listened to my needs and concerns he handled the transaction very quickly and efficiently yet not like a pushy sales person. He let me make the decision. I would gladly recommend him and the dealership to anyone.In fact I have already . Hopefully they will stop in and see him.

jakabony

Mar 24, 2014

We bought our second vehicle, a 2014 Honda CRV, from Jason last week. Once again, he is super easy to work with. He even initially tried to talk me out of getting a new car! But we decided to, and he made the experience easy and smooth. We were in and out of the dealership in less than an hour. Hoping to do business with Jason again in the future.

yrrok0891

Mar 23, 2014

Joe was great. He was very knowledgable about the car and very friendly. He made the whole experience very easy and painless. I knew when I drove off the lot I had made the right decision. I would recommend Joe and Valley Honda to everyone.

ajhern

Mar 22, 2014

When we arrived at the dealership, the employee that we had an appointment with had called off sick, so Joe agreed to assist us in shopping for a used CR-V. We had a couple selected from our internet search and Joe was very helpful in checking the inventory and explaining the differences in the vehicles we had identified. Joe also recommended another CR-V that he knew a lot about the condition and previous owner. We test drove the car at Joe's recommendation and found it to be exactly as he described. We decided to purchase the vehicle, and Joe tended to us attentively while the sale was processed. When it comes time to replace our second vehicle, we will definitely call Joe first!

kiger

Mar 22, 2014

Jason was extremely knowledgable and very easy to work with. He was able to make a difficult situation of buying a car; become an enjoyable experience. I have recommended several people to Jason; and one person thus far has purchased a car from him already. He is probably the best car salesman that we have dealt with. I really appreciated all of his effort and expertise in a challenging and important situation. Also several of the other salesman who happened to be there the day we bought our car (unfortunately I do not know their names) ...gave suggestions to me and also helped make the experience informative since they were asked by Jason to explain how to operate the car after we purchased it. We had looked at Shadyside Honda since it was closer for us; however both experiences were negative. We are very happy with our decision overall. The two things that I miss; and wish the car had; an automatic starter for cold days, and beeping as you back up the vehicle. I have and I will continue to recommend Valley Honda and especially Jason. And thank everyone involved at Valley Honda for setting the tone of a positive experience for consumers.

Janicefdm

Mar 22, 2014

My entire purchasing experience was awesome from the moment I walked through the door. Jeff was perfect in explaining the inventory, listening to my needs and showing me what fit in my budget. This was an unplanned purchase as my car had been T-Boned in an accident one week earlier and was a total loss. Jeff showed me my finanical options and monthly payment structure depending upon the amount financed to help me decide exactly what I could and should do. And, he found me a car in inventory that had almost all the options I wanted AND at a price I could manage. I've already recommended Valley Honda and Jeff to my son (who is interested in an Accord for his next car) and my mom (who has owned 3 Hondas already).

mdoyle5nd

Mar 21, 2014

Had a great experience at Valley Honda when purchasing a new CR-V. I knew the vehicle that I wanted, but they really took the time to show me all of the features of the car. Jeff took the extra time to set up the technology, and explain the similarities and differences between the new car, and my old car. I felt comfortable that, when I left, I knew how to use all of the features that I was getting, and that I had received a great deal and exceptional customer service. I wouldn't hesitate to call them back with a question or concern, and look forward to doing business with Valley Honda in the future.

ronlogreco

Mar 18, 2014

Jason emailed me as a result of me visiting the Honda exhibit at the Pittsburgh Auto Show. I was planning on waiting till the 2015 models started arriving to buy. Meanwhile I was liking the Mazda CX5 push button start and blind side warning. Jason continued emailing me with reasons to buy a Honda now so eventually I did and I'm very happy with my new Honda. Jason was even more friendly and helpful after the sale was completed. He followed up days later buy email and told me how to reset the trip counter. I plan to make all my future new car purchases online. This was a good purchase experience. I hope the car is as good as the sales experience.Ron Logreco, Pittsburgh, PA

scolaizzi146

Mar 18, 2014

We loved Terry Stay very porfessional and full of knowledge, helped us in every way he could and then sum, then we met Edie Cardamone who was also excellent what a great team! We will see you again in June to buy another car. THANK YOU!!!!!!!!!!!!!!

Miehl4

Mar 11, 2014

This car buying process was a great experience. It was a quick and easy. We really enjoyed working with Terry Stay. I am thrilled with my new Honda.

Ant Moff

Mar 9, 2014

Very happy with my total visit on buying my brand new CRV. Jason flenniken welcome me and went straight to work!! Had no problems and was in an outI will refer my family and friends and ill be back again!!!!!

sfischbaugh

Mar 6, 2014

Everyone was very helpful and courteous. This was my first car purchase and everyone I worked with helped make the process so fast and simple! I got the best price here plus an enjoyable car buying experience. Will highly recommend :)

JoMa61

Mar 6, 2014

10 years ago we stopped into Valley Honda just to by windshied wiper blades.Started to look at the cars and that is when we met Joe Carino,long story short we brought a car. We have a 10 history with Joe, whenever we need to buy a car we see him In fact he is the only salesperson we deal with. He knows the product and he always gets us the right car .We will not deal any other salesperson, but Joe Carlino

jgimbel

Mar 3, 2014

All of the employees were exceptionally friendly. Joe Carlino was recommended by a neighbor. Joe was very friendly and we did not feel at all pressured in making our own decision. Joe was also very knowledgeable about the vehicle and which vehicle would be right for our family.

KeithGriesmer

Feb 26, 2014

I have purchased a new Honda once before and Joe Carlino was my sales person. I asked for him because he as both friendly and professional. He worked very hard to satisfy my wants and needs as a consumer. I wanted a good deal on the Honda civic I saw online and he was more than helpful. The sales manager worked with me and my insurance company on the timing of payment as my previous car was totaled. Everything was above my expectations and I would go to Valley Honda again and ask for Joe. It was a great experience..

craigbmiller

Feb 25, 2014

I live in Massachusetts and made a trip home for the purpose of helping my 90 year old mother locate and buy a car. As it was, I visited a number of dealers in short order and Valley stood out as being far superior to the others. Specifically I would like to commend Joe Carlino for his ability to quickly make us feel at ease with his product knowledge, empathy and understanding of our needs. While we did not make a decision on the spot, Joe's service-oriented and open approach was a deciding factor in our returning later to make a purchase. I would recommend Joe and Valley to other potential shoppers and feel at ease that my mother will be well taken care of with her service needs (or other), in the future.

embergourley

Feb 21, 2014

My experience with Valley Honda was fantastic. Mr. Joe Carlino was an amazing salesman to work with and I appreciated his kindness, honesty and tenacity in getting me the vehicle I so desired. Thanks Joe and I look forward to working with you again. I would recommend you to anyone who is looking for their dream car! God bless!

gdulahper

Feb 20, 2014

This was, by far, my best car purchasing experience. Jeff Katchen and Steve Werksman were both great to work with. They were professional, straightforward, and very good communicators. I think that I received a fair deal and was treated like a valued customer. There were no games, no delays, and no unfulfilled promises. Both reached out to me after the transaction to make certain that everything was okay with the vehicle and asked if I needed anything such as additional information about the car, unanswered questions, etc. I would buy from Valley Honda again.

gregslo

Feb 19, 2014

My experience with Valley Honda was excellent. They had the car I wanted in stock with the correct trim package and a nice selection of colors. This was the first new car I have ever purchased, so I was a little nervous but Valley Honda made the whole experience very easy. Terry was very nice so I was happy to work with him. I love my new car (2014 Civic EX) and will recommend Honda to friends who are looking for a car and will refer them to Valley Honda.

safetyguytim

Feb 18, 2014

Frank was very personable and went out of his way to make sure our car buying experieince was a pleasure. I would not only recomment Valley Honda but Frank Moyer to anyone looking at purchasing a new vehicle.

jrjudy01

Feb 10, 2014

Jeff listened to our needs and made sure I was able to get my car in a timely manner. He adjusted his schedule to make sure our needs were met.

jagersky

Feb 5, 2014

Everyone at Valley Honda, especially Mr Katchen, was quick and dedicated re. making sure that everything worked out for me as I wanted it to, from first contact to driving off the lot.

DavidBossart

Feb 3, 2014

Overall, buying a car at Valley was a very easy, low stress experience. Getting multiple quotes online simplifies the process. Jeff is very friendly, easy to talk to and knowledgeable about his product. He explained the features and even setup some of the systems for us. He also followed up with a courtesy call to make sure we were happy and having no problems.Mike did I great job of putting together a sticky down payment situation so we could take the car home the same day. He also explained the warranty programs in a low pressure way which was easy to understand and evaluate. My only suggestion, explain the down payment policy at some point prior to the customer coming in to purchase. Perhaps a link in the quote or other contact. I assumed incorrectly that the entire down payment could be put on my charge. So far so good with the new EX Civic we are enjoying driving a well built, well equipped car.

saracenig

Feb 3, 2014

Valley Honda was recommended to me by a friend who recently leased a 2014 Civic. Since I trust this individual, I decided to check out Valley Honda's website to see if they had any used Accord's that fit what I was looking for. Not only did they have the Accord I ended up purchasing, they had 3 others that fit what I wanted. I immediately sent an email inquiring about the vehicle and Jeff Katchen responded within 15 minutes. Jeff and I then proceeded to email back and forth for the good part of the next day and a half. Jeff was always quick to respond and thorough with his responses. Never once did I feel as if Jeff was frustrated or did not care. Once I felt satisfied, I made an appointment to test drive the vehicle. Even when I had to reschedule the appointment, Jeff was more than accommodating. After test driving the vehicle, Jeff got his sales manager, Steve Werksman, who proceeded to have my vehicle looked at to give me a trade value. Steve and his team gave me a very fair trade value for my car which made me be able to afford an extended warranty. That is when I met Edie Cardamone. Edie took the time to explain each of my options, what was covered, what wasn't covered, and the cost of each. She even took the time to do a comparison of plans with me so that when I left the dealership I would be able to explain the coverage to my wife. Needless to say, the very next day I arranged financing and purchased the vehicle. There are two other Honda Dealerships closer to my home, but Valley Honda took such good care of me that I know I will be back to see Jeff, Steve, and Edie when the time comes for another vehicle.

datagirljan

Feb 2, 2014

Joe Carlino was great, I forgot my readers and he was kind enough to find me a pair. My first new car was a pleasant experience, Joe knows his stuff and was very helpful.Thanks!Janice Sypula

elenan

Feb 1, 2014

Jeff is a very friendly, helpful and high professional salesman. I would recommend this dealership and Jeff in particular to my friends. A whole experience of buying a car was outstanding and exceeded our expectations.Elena Nayman

agxf

Jan 30, 2014

Both employees with whom I met were very knowledgable, helpful and courteous. Jeff, the sales person, went out of his way to answer all of my questions very thoroughly and explain the many nuances of the Accord Hybrid which were new or unfamiliar to me. He was very personable and friendly and very fair and accommodating. He pointed out several helpful tips while we went on the test drive, such as when and where it's best to use economy mode, EV mode, or standard mode. Mike, the finance manager, walked me through the several insurance options I had and gave many concrete examples to better facilitate my understanding of the policies and concepts behind them. His explanations and examples were clear and thorough, and he was very personable and willing to take time to answer any questions I had.Both Jeff and Mike went above and beyond the call of duty to help make my buying experience a very positive one. I would recommend this dealership and these employees to friends and others.Anthony G. Farina

kjbmartin

Jan 29, 2014

I think that my husband and I bought my first car from Valley Honda 23 years ago. We have always been extremely happy with the Valley Honda experience. I have referred countless people to Valley Honda and no one has ever been dissatisfied. I think we have bought 3 cars, and are on our 4th lease. we are lifetime customers.

Hannahme

Jan 28, 2014

So many people are quick to complain when service is poor and forget to give praise when service is above average. We are in the process of replacing both of our vehicles. Money is tight and I had to shop around for the best deal. Valley honda was not our first stop since we are not from the area. It was our last stop though thanks to joe carlino! He did not pressure me at all. He gave me the facts and completely reassured me of the value of the vehicle we were looking at. He was so honest and trustworthy. Joe went above and beyond to make sure we were satisfied. We chose a 2008 honda civic. Our experience was awesome and we are planning another trip back shortly. Joe carlino is an asset to valley honda :))

nathanmp

Jan 27, 2014

I had a great experience at Valley Honda.The people working at Valley Honda were very friendly and helpful, but not pushy and made us feel comfortable. We would like to express our special "Thanks" to Jeff - our sales consultant. The information discussed about the vehicle and the financing was explained in a manner of ease . Jeff is very knowledgable and explained every doubt of ours patiently.

jamielynn1003

Jan 27, 2014

Great Customer Service. Joe was very patient and knowledgeable. Took the time to help us see all of our options even though we ended up buying the first car we drove.

zanka

Jan 27, 2014

The people working at Valley Honda were very friendly and helpful, but not pushy and made us feel comfortable. We would like to express our special "Thanks" to Edan - our sales consultant. He is knowledgeable, listens to you carefully, and really helps you make the right decision. We enjoyed working with him.

rickfrisch

Jan 25, 2014

I want to write about the concern for the buyer, the professionalism and courtesy rendered by Michael Black. It was excellent compared to the several other dealerships visited by my wife and I. I believe this dealership is blessed to have the Micheal Blacks, Joe Carlinos and the Edie Cardamones to help us decide our vehicle we chose to buy. What was most heartfelt was the "no pressure" attitude that Michael had when discussing our purchase. I will recommend to any of my friends the need to at least stop at your dealership and compare the automobiles and more importantly the professional staff you have before buying a vehicle. Michael is an A+ and his fellow worker, Joe Carlino was very informative, friendly and knowledgeable about the vehicle we were interested in. It was an A+ experience for my wife and I. I know where to come when we are ready for our next vehicle. We just want to say from the bottom of our hearts...THANKS

Dianne15m

Jan 23, 2014

I had a great experience at Valley Honda. Joe Carlino has now sold me two cars and he is so knowledgeable and I will continue to go back to him every time I buy a car. He took his time with me and answered all of my questions. He is very knowledgeable and personable I recommend him to anyone buying a car.

Bballwil

Jan 22, 2014

I have been looking for a used honda for a while and finally found one that worked with a good price. Emailed Valley Honda and dealt with Jeff and he was great. He sent me information and when I showed up, drove the car, liked it, agreed on price and this was all done with the paperwork within a couple of hours. I would recommend Jeff and the dealership again, he even recently called me to say hi and wish me happy birthday and I bought my car over six months ago. Glad to see customer service is still alive and well.

astead

Jan 21, 2014

The experience at valley Honda, especially with Jeff, was an easy transition into buying a new car. The large amount of information discussed about the vehicle and the financing was explained in a manner of ease and knowledgeability about the car I was considering purchasing. I would highly recommend Valley and especially Jeff to help anyone make the easy transisiton into buying or considering buying a new car.

choffne

Jan 20, 2014

Jeff was extremely friendly and helped me select the right Honda CRV. When the time comes that I need another vehicle, I will definitely go to Jeff again to purchase my next Honda.

craigmcc

Jan 19, 2014

Our experience at Valley Honda was great. All of the sales specialists were very friendly, professional and were not over-bearing. We felt like we were treated very well while at the dealership. Terry Stay was very knowledgeable about the vehicle and it features and was easy to work with.

bozickl

Jan 17, 2014

We just bought a Honda Pilot at Valley Honda in Monroeville, PA. Eden Alexander worked with us and was extremely patient and helpful. He answered all of our questions and spent much time explaining all the new devices on the Pilot. He connected my blue tooth and showed us how to connect the Pilot to our garage door opener. He was honest and straight forward, gave us a great deal on the new Pilot and on our trade in. My next Honda will definitely be purchased at Valley Honda and I hope Eden will work with us again.

shiyaluo

Jan 17, 2014

This dealer is large with many inventory and friendly staff. I would definitely recommend others to buy from them if they are looking for a Honda.

CarolShaw

Jan 13, 2014

I have never been a Honda owner, but my son-in-law swears by them. Since I was in the market for a new vehicle, I decided to take a look at a CRV after reading about them. Upon entering the dealership, I was introduced to Frank Moyer. I was not really interested in talking to anyone at this point so he left me alone till I had questions for him. He explained features of the CRV and I left the showroom. I visited the dealership a second time to take a test drive of the CRV. It was a great ride and Frank continued to explain features of the vehicle. What I really appreciated about Frank up to now was that he never pressured me or asked for my name and phone number in order to keep in touch. (I visited a Mazda dealership where the salesman did not know very much about the car I was interested in and needed my name and phone number. I received a follow-up call which I did not appreciate!) I visited another Honda dealer where I was not made to feel comfortable in addition to feeling like they really did not want to accommodate me and my needs. They also needed my name and phone number in order to leave their show room. So I went back to Valley Honda and Frank Moyer. It was here that I chose to purchase a new CRV with Frank Moyer as my salesman. He made me feel like a friend and welcomed my business. We completed the necessary paper work and scheduled a pick-up date. (He took the time to show me MY CRV before I left that day.) On the pick-up day, my CRV was ready, clean and Frank spent time with me getting to know my new car. He also offered further help with the many features in the event that I forget their operation. I would recommend Valley Honda AND Frank Moyer to anyone looking to purchase a new vehicle.

sonimash

Jan 13, 2014

It is wonderful experience, Mr. Jeff was very helpful and worked very fast to get my car loan. At the time of delivery of my new CRV he explain all functions so well.Thanks

Tara wilson

Jan 13, 2014

Very happy with the process. I would go back to valley honda. I would recommend this dealership to a friend or family member. Thank you

ronsmail

Jan 11, 2014

Great experience with Dan. He found us a great car for a great price. He was easy to deal with and made the experience enjoyable.

raeinpa

Jan 7, 2014

Absolutely fantastic experience. After going to my local dealership, twice and various phone calls, I decided to skip my local dealership and go to Valley Honda. Spoke with Jeff, only took about 10 minutes, he verbally promised me he could have me in the car/ payment I wanted. Agreed to meet him, took only two hours total and I was out the door with new 2014 CRV and the payment I wanted. I do not have time to waste, haggling over my payment. I am 100% satisfied with my new lease and my experience with Jeff at Valley Honda.

pjslater

Jan 6, 2014

My wife and I needed a newer vehicle that was family friendly. we had a difficult situation and very specific limits to what we could manage. Joe Carlino was exceptional. It started as we were looking around on the lot and did not stop throughout the entire experience. We had some bad experiences before we stopped at valley honda. Joe treated us like we were family and never gave us a hard time for being specific with what we wanted. He told us that he would look through every vehicle they had to find one that we could see ourselves taking home. We will definitely be returning and asking for Joe.

jjxas

Jan 1, 2014

I used truecar.com to find a reasonable price and recommended dealership for a 2014 Honda Accord. I was pleased to see Valley Honda, the closest dealership to us, as a recommended dealership. Within moments of receiving my certificate for the True Car Guaranteed low price, I was politely contacted by Jeff Katchen via email with a price that was much lower than the True Car guarantee. When I arrived at the dealership to try the Model that I wanted, Jeff sat me down listened to the specific purposes that I was using the car for. He was kind, intelligent with his opinions on why the car I wanted might not be the best fit, and he recommended an Accord model that he thought would be better. When I asked him about costlier upper scale models (like the EX-L v6 version), he actually reminded me that I was doing a lot of City driving and I would get killed on gas. After test driving both the EX and EX-L models with Jason Flenniken (the Internet sales supervisor), I understood that Jeff's and now Jason's similar recommendations of the EX-L 4cyl was perfect and right for me. I asked Jeff for the best possible price and again, when I went home to think about it, i saw his quote was way below what was an already Low True Car price. The best part, Jeff and Jason never pressured me with calls or emails (like other dealerships), which I really appreciated. The next day, I went in after calling to set up an appointment, and they had the car I wanted set aside, they quickly and fairly dealt with my trade in, quickly helped me with my loan papers, and got me in my new car within 2 hours. It was like getting to know new friends. So easy, effortless. On one hand it helps that Honda makes it easy by there aren't a lot of option packages to choose from only different model packages. But, Valley Honda and really Jeff and Jason's customer service were outstanding. From the business-like way they initially contacted me, to their ability to make extensive negotiations unnecessary; from the way they were respectful to my family, to listening to my needs and finding the best car for me, I couldn't be happier for choosing Jeff Katchen, Jason Flenniken, and Valley Honda. Thanks Guys!

LFunyak

Dec 28, 2013

I have been dealing with Steve Werksman and Valley Honda for 11 years now. I have leased my last five cars from them. That should tell you everything! My current lease was done primarily online with Jason Flenniken. It was a very easy and painless process. He would not let pull away from the dealership until he was sure I was completely satisfied with the car. Of course I couldn't have been more pleased with my new Accord. The paperwork process with Mike Connolly was also a very pleasant experience. He explained some things that may have changed since my last lease which was much appreciated. All in all another great experience with Valley Honda. I can't see myself going anywhere else! Larry F.

Darapuneni

Dec 22, 2013

We have been looking actively looking for a new Honda Accord. In the process, contcated Valley Hond via Internet for a quote. Valley of Honda responeded very quick and completed the process in short amount of time.

akropinak

Dec 20, 2013

Recently marred, my wife Jen and I have been looking for a reliable, reasonably priced car and considered a Honda. We visited Valley Honda and immediately were greeted by Jeff Katchen. He sat us down and chatted with us about our options and suggested we consider a new 2013 Honda Civic and he explained all the features and how it would benefit us as opposed to buying a used car. We felt no pressure as we said that we'd sleep on the decision and left. A few days later we decided that the 2013 Honda was the best option and set up a test drive with Jeff that he fit into his schedule for us. Jeff spent a lot of time with us making sure we knew all the details about the car and we didn't feel rushed into a decision. He was 100% friendly and helpful the entire time. After all the documents were started, we spoke with Mike Donnelly where all our answers about payments, warranties and maintenance on the car were answered honestly and we felt even more at ease with our decision. Mike mapped out a variety of possible warranty plans and helped us to choose the right one for us. Overall a great buying experience at Valley Honda and we love the car so far! Will definitely suggest Valley.

paularusin

Dec 20, 2013

Very impressive how Terry took the time to show me the Accord's features;even helping me to program telephone numbers into the speed dial!

jess_zach1977

Dec 19, 2013

Bought a new car Accord LX from this dealership recently and had a very easy and stress-free experience. The salesman was very friendly and not pushy. I received a quote online and spent less than an hour in the dealership.

Jws1949

Dec 19, 2013

After deciding to look for a new car on line, I was contacted by every Honda dealership in the area. Every message that I received seemed to be a form reply. Of all of these dealerships, only Jason flenniken from valley Honda contacted me with information that prompted me to act sooner than I had planned. We negotiated on line and agreed on a deal. When I went to the dealership to take possession of my new crv, Jason was extremely professional and made the entire experience the best I've ever had. This was my 20 th new car purchase. Edie cardamone was also very good. She was knowledgable and answered all of my questions with complete satisfaction. I won't hesitate to return to valley for any future car purchases.

gls2054

Dec 15, 2013

This was the first time I had been to this dealership. Bob was very knowledgeable of course and made us feel so welcome that we bought the CRV the same day. Pam, my wife, and I noticed how everyone that worked at this dealership seem to be happy and very friendly. This was the first time that I had bought a new car for myself, and we were treated so well and I liked the CRV so much that we made the deal. My car buying experience went very smoothly and the Business Manager was more than friendly and made us feel very welcome.

Dtonzojr

Dec 14, 2013

Everyone there did a great job and made my experience quick, easy, and painless! I will be back and have already told people about my experience at Valley Honda

harper7537

Dec 14, 2013

Jeff K. was great! He was able to get me into a new vehicle that I could get in/out of. The Honda Civic was dreadful....too low. Perhaps you should share my story with others who are older and have trouble with knees and hips. Give them an opportunity to try other vehicles, even if they asked to see a Civic, let them experience other cars as well. This would ensure they are purchasing the right car for them.

rnt010306

Dec 12, 2013

This was the best car buying experience we have ever had. When we went to look at the vehicle we already had our ways to dispute a pushy sales person who would try to pressure us into buying the car right then and there. Joe was not your "pushy" sales person. He was kind, honest and did not pressure us. He gave us time to make sure this was a good buy for us and answered all of our questions without being pushy. Joe seems to care about the customer and wants the customer to be happy not just get the sale. Thanks Joe for changing our thoughts about buying a car!

FernBrody

Dec 10, 2013

Wonderful. I was referred to Valley Honda from a friend, though the sales person they had worked with has retired. I had wonderful experience with both Tom and Jeff. They took time to show me several models and when I was ready to buy Jeff very carefully and patiently went over all the options to lease or purchase. I felt I got a very reasonable price. Then the procedure to apply for a lease was very quick and painless. Everyone was pleasant. I will certainly recommend to others.

Bls8107

Dec 8, 2013

Jeff was very helpful with the purchase of my new car. He was very good with explaining the details on the car. And was very clear on the price.

Tabjean

Dec 7, 2013

Terry was an excellent salesman. He was not pushy nor did he display the typical salesmen pitches. He was straight forward and made the purchase of our new vehicle a very pleasant experience. Would highly recommend him to others looking to purchase a Honda.

dan380

Dec 2, 2013

I was in contact with 5 Honda dealerships beginning early September 2013 trying to find the best deal possible. My communication with each dealership continued until recently. Jason always answered my questions immediately, was straight forward and kept in touch throughout the process. I finally made my decision on November 30, 2013 and purchased my 2014 Accord. As you can see, I gave each of the dealerships plenty of opportunity to gain my business. In the past I have purchased new Honda's from Baierl Honda, Dean Honda, and South Hills Honda. Valley Honda provided me with a great deal and any easy, "enjoyable" if you can believe it, purchasing experience. Jason was very professional throughout this process and I highly recommend him. I have a 2008 Odyssey that I will need to replace in a few years, I plan on making my first stop Valley Honda!

geo2404

Dec 2, 2013

We used the USAA car buying service which has worked well for us before. They provided us with 3 dealerships in the area all of whom sent immediate Emails to us (it was late evening). We initially chose Valley Honda because its location was most convenient and because my conversation with Jason the next morning was very pleasant and informative. We have purchased many vehicles over the years and I can honestly say that Jason gave us among the best and perhaps THE best experience yet! He was friendly, informative, not pushy at all, and made the entire experience feel comfortable, fair and as streamlined as it can be. We would gladly recommend Jason and Valley Honda to anyone.

tomgaus

Dec 1, 2013

Joe listened to and answered all questions, made suggestions, and was very patient with us, and gave us a great price on the car that we were looking for. Joe also went out of his way to air out the car because my wife with her asthma was having trouble with the new car smell. Joe and Edie were both a pleasure to do business with, we will recommend Valley Honda to our friends and family, our experience is what car buying should be.

Jrfedor

Nov 30, 2013

Mike Black was very easy and straightforward, no nonsense. Very smooth transaction as well as smooth procedure from start to turning the car key. Definitely recommend asking for Michael Black!

darlenecallan

Nov 25, 2013

we were working with 3 different Honda dealers on pricing a new honda crv ex- l and found your dealership most reasonable and flexible. In Feb 2013 we brought my mother there and she purchased a 2013 Honda crv, therefore we decided due to the great service she received, we too would consider working with you again. thank you

jmcdon9

Nov 25, 2013

I had been looking for a new car for a little over a month. I was considering Toyota, Nissan, Mini and Subaru in addition to the new Honda Accord. I had really liked my old Accord so I was hoping Honda would come in as one of the top picks in my search. I had been in once earlier on a test drive with Terry Stay. At that point I hadn't narrowed my search down to much. After weeks of back and forth to the various dealers my friend suggested trying the internet quote. Jason got back to me very quickly with a price that bested the other cars I was considering. The Accord had so much more than the other vehicles so it was a no brainer. Through the process Jason answered the many, many questions I had. Meeting him in person made the experience even better. Jason knew the car very well and highlighted all of the many features. My wife has a disability and uses a wheel chair. Jason allowed us to put the chair in the car before we committed to anything. Some of the other dealers were extremely nervous about this, but before we can purchase a car we have to ensure the trunk can accomodate Tracey's chair. Jason was excellent when we discussed the actual price of the car etc...This process can be quite rough, but my experience with Jason and Valley illiminated all of the stresses of negotiating a price. We are very happy with our purchase and our experience at Valley.

barb6055

Nov 24, 2013

I bought a new car in July. Was not excited about it as I think cars are crazy priced and I hated going into debt and spending my savings. But Jeff and Edie were easy to work with. There were a few glitches in the process that they made immediately right. I would strongly recommend these guys and have.

Markb1

Nov 23, 2013

Jason Flenniken made my car buying experience one I would recommend to anyone who is looking for a stress free new car purchase. He is knowledgable and wants his customers to be happy with their purchase. I usually dread visiting a new car dealers showroom. I will definitely buy from Jason and Valley Honda again.

Britannl

Nov 22, 2013

Purchasing from valley honda was a great experience, reason being, my salesman was joe carlino. He made me feel almost like family selling me my 2011 kia forte koup. He was very helpful and extremely nice, not too many salesman are. I am so pleased that I got to purchase my first car from him. Also, Edie made filling out all the paper work so easy and she made me feel right at home. I honestly would not have wanted to purchase anywhere else. I definitely recommend buying from this dealership and when/if you do make sure you are working with joe carlino, you won't regret it!

6155jpd

Nov 21, 2013

This was a very pleasant experience, after the sale was complete Joe took time be make sure we understood all the options on this vehicle.

seanandreas

Nov 18, 2013

Valley's internet process was very easy, effecient and above all EFFECTIVE! I received the lowest price for my Honda in comparison to three other local dealerships. Jason and Jeff were very responsive and informative. The entire process was drastically different and BETTER than any car buying process I've ever experienced.

cberceli

Nov 15, 2013

I stopped at the Valley Honda to get information on CRV's and Cross. Joe answered some questions, shared information, gave me his card and asked me to call him if I had any other questions. He said he does not like to bother people and would not call me, so to call back if I was interested. I got back to him and he was very patient and gave helpful input while I was making my decision. When I went to pick the car up, he went over the features on the car with me, helped my connect my phone to the car and made sure I had his phone number so I could call him should I have any questions. Joe was very patient, kind, friendly and easy to work with.

keisha0918

Nov 12, 2013

I would never visit this dealership. Mr. Gregory promised a call back on Monday and did not return the call. Called and left a message on Tuesday and he did not return call. Call back and told by the receptionist that he was out sick today. Have a friend call back not even 3 minutes later and guess what MR. ROBERT GREGORY answers the phone sponky as all get out. SMH terrible service for a car dealership to conduct. To think I had a friend that was going to buy a brand new CR-V from this man on Thursday morning. Wlep they lost that sale and any others that mention going to this dealership to me.

jlobritz

Nov 11, 2013

Jason was very attentive and straight forward. All of my questions were answered and the two options (sale or lease) were presented clearly and without bias. I have to rate this as the best new car purchase experience I ever had.

espionpapa

Nov 8, 2013

Having purchased many new and used cars in my lifetime, I learned that dealing with some car sales reps is daunting, and often one must suffer through the phoniness AND pressure. This was not the case with my visits to Valley Honda. I found Jason to be very real, very friendly, and extra attentive to my needs. He was very thorough in showing all the details of my Odyssey. I did not feel one bit pressured by Jason, or any other staffer at Valley Honda. I couldn't think of a better guy to introduce and welcome someone into the Valley Honda Family. I will definitely recommend Jason, and Valley Honda to anyone. Oh, yes, by the way.......I love my Honda Odyssey. Thanks to Jason; and all the friendly folks at Valley Honda.

aziry

Nov 5, 2013

I was just in the preliminary stages of car buying when I received a quote from Jason over the internet. I was very pleased with the quote and bought a Civic for my daughter. This was the easiest and best experience I ever had at a dealership. Yes I will recommend Jason and Valley Honda to friends

Tkott1018

Oct 29, 2013

Jason was great to deal with! When you deal with Jason, there are no games. His approach is honest and direct. I requested a quote on a 2013 Civic for my in-laws The price he quoted was better than other dealerships in the area. Once we spoke on the phone is was clear I should have called here first. Ironically we discovered Jason lived in the same neighborhood, so he dropped off the car at their home. If you decide to shop for a Honda, I suggest you contact Jason.

SJS242

Oct 25, 2013

This ranks with the easiest car buying experiences that I have ever had. Jason is a straight shooter, efficient and extremely knowledgeable about the dealership's products. A pleasure to deal with.

Stewart's

Oct 23, 2013

My husband & I had a great, memorable experience with Joe Carlino. If you are looking for a knowledgeable, generous, laid back salesman; Joe Carlino is the guy to ask for. We are pleased with his help & guidance in purchasing our 2010 Honda Crv! Our hondas have always lasted & continue to hold true value. Thanks to all at Valley Honda; especially Joe! He eliminated all of our stress; with no pressure during this purchasing expierence!

soundmama

Oct 22, 2013

From the minute I met Mr Carlino, I couldn't have been more welcomed. He was very helpful and accommodating without being pushy. I had never been to this dealer before but I knew what car I wanted. Joe took me for the test drive and made sure to follow up with me about my purchase. He was extremely thorough in his explanations of the car's functions and he took care of all of the steps it took for me to sign on the bottom line. The whole process was seamless and easy. Just the kind of car buying experience I wanted. I look forward to speaking with Joe as I continue to service my vehicle here because he has promised to be there for me if I need anything. He was a true professional.Thank you Joe and Valley Honda!

Caytiebug23

Oct 17, 2013

I am so glad i had Joe Carlino sell me my car. It was very personal and hard to give up my old car because of its sentimental and personal value i had associated to it. The day i got my new car and gave up the old one was the 7th anniversary of my fathers death. I had a lot of great memories in that car-both me and my mother did with my late father. Joe was and is not just a salesman he a great human being. He was so understanding through this whole situation. Not just sensitive to the fact i am a single gal who works a lot and makes tons of other payments.But also sensitive to what i wanted and needed as a customer but more as a human being. Most people dread going to car dealership and dealing with often steriotyped salesman. Well you wont find that in Joe he treats people right and with respect without being pushy AT ALL. He can turn the grumpiest person into a cheerful one. You will leave the dealership smiling because maybe you didnt leave with exactly what you came in there looking for but he will find you something BETTER. I am so grateful for how it all turned out financially and emotionally cause lets face it as humans we get attached to our cars. They are such a part of our lives and im so glad this part of my life was shared with Joe and Valley Honda of Monroeville.

Torry

Oct 17, 2013

Our good fortune began by meeting Joe Carlino. He was friendly, knowledgeable and very helpful. He asked us all the right questions and listened to our requests. He gave good answers to our questions and put us in the car that would fit our needs. We are enjoying our 2013 Honda Accord and we will recommend Joe to all our friends.

sonimash

Oct 15, 2013

Mr. Jeff is very helpful and friendly.He explained features of the car very well and help to arrange finance very easily . Easy guy to deal with.

mengelr

Oct 14, 2013

This is the third Honda my husband and I purchased from Valley Honda. Each time was a very good experience. The personal and service department at Valley Honda are the best around. Everyone is very friendly. Our last salesperson, Jason Flenniken was fantastic to work with. He met all our needs on purchasing our new 2014 Honda Accord. We would recommend Valley Honda to anyone interested in purchasing a new or used automobile.

craigsphillipsdc

Oct 12, 2013

I located the 2007 Honda CR-V by visiting the dealer's website. Upon arriving at the dealership, I was immediately welcomed and assisted by the receptionist who paired me with my salesman, Frank Moyer within 1 minutes of my having arrived. Frank was courteous and helpful, retrieving the keys to the vehicle and escorting me to it promptly. Frank was professional and informative during our test drive, answering all of my questions and more. The negotiating process was cordial, low pressure and enjoyable. After striking a deal, the financing department handled that end of things with equal skill, kindness and professionalism.Overall, this was the single best car buying experience that I have had in recent memory - I will most definitely return to this dealership and I will most definitely recommend my sales consultant, Frank Moyer.

Harv32

Oct 12, 2013

Mike is an excellent salesman and valley honda is an excellent place to deal with!! I have had a honda since I could drive and this experience at valley was by far the best one yet!

suriracha454

Oct 11, 2013

Had wonderful experience buying New Honda CRV, Sales staff was great and very informative..Jeff Katchen whom I worked with at Valley Honda is very knowledgable and very friendly, Highly recommend valley honda and him.

Paula15217

Oct 9, 2013

I was looking for a new vehicle and my boyfriend who has a honda said he dealt with this nice saleman at Valley Honda named Jeff. We went together and Jeff remembered him even though it had been over a year since he had bought his truck. After we figured out what I wanted, we test drove the CRV and Jeff made the deal right for me, within my budget, and the dealership even had the color I wanted. Not only did I enjoy the experience but I stress over many things and this was as easy a purchase as I have ever made. I have told friends about this place and they are happy as well with there cars.

Eric couch

Oct 8, 2013

You need more sale mans like Jeff. He was kind and great with people. My kids loved him and he took the time to show my wife the features on her new car that to me is what makes a sale people like Jeff thank you again Jeff you made it easy and fun.

BradStewart

Oct 5, 2013

I recently bought a second Honda at Valley Honda and are very pleased with their sales people and prices on new cars and trade-in prices.

gls0404

Sep 30, 2013

Comparing visits with other dealers Valley Honda was hands down was the best. That includes other Honda dealers in the tri-city area. Terry made the sale a done deal. His experience and knowledge made it the best experience.

drb49

Sep 29, 2013

Good experience. No pressure from Jeff in decision to purchase. Jeff was very helpful in the reviewing the various options and newer technology on this car.

KaliVastel

Sep 29, 2013

I would like to say that my husband and I had the finest car buying experience of ANY we have had! Thanks to Terry Stay. He was simply great! We told him what we were interested in and what our monthly budget was. He took us around the entire lot, showing us our choices. He worked hard to find us exactly what we needed that was within our budget. He made the experience relaxed, comfortable and there was no sense of the usual "car salesman pushing". We are exceptionally thrilled with the car we purchased.(a 08 Honda Accord) Terry was honest and told us about is experience with his Honda accord that he loves. This guy is golden for your company! Id also like to throw in a grade A to the lady who ran our financing (who's name a i cannot recall unfortunately). She was so much fun and was absolutely magical in the interest rate she got us! SO all in all, everyone was spectacular. I told a neighbor where we got our car and he too had gone there and had the same things to say. we said "Aren't they great?!!!" I will definitely return to this Valley Honda and ask for Terry Stay when we are ready for our next vehicle. bravo!

budder10

Sep 29, 2013

Christy answered all my emails promptly and helped me all aspects of my sale with complete understanding. She listened and didn't give me any high pressure. I even had her cell phone number. She contacted me on my schedule and took all the time I needed.Jeff helped when Christy was not available and explained everything in detail.I love my new car.

laurie12

Sep 29, 2013

Joe Harry and I would like to thank you very much for the seamless and satisfyingly comfortable experience on the purchase of our new Honda Pilot. Not even a week has passed since we first met you and already we have our new Pilot sitting on our driveway, fully equipped with all the additional accessories we requested. I can't thank you enough for attention to detail and the speed with which you brought this project to a close. Further, you have started us off with just the right amount of information and demonstration of this new vehicle to make my first trip home completely worry-free. Thank you for that. Harry and I will be taking our time in digesting all the information in the many (voluminous) manuals and we will be back in touch with you, by appointment of course, with anything that we have been unable to sort out for ourselves in the weeks to come. Once again, thank you.

bigrob73

Sep 25, 2013

I had a good time there. And everybody was nice to me. They took their time with me and explaineverything i needed to know about the car.

samarjit

Sep 24, 2013

Valley honda is great. Jeff was very friendly and helpful. The dealership handled my questions professionally and help me find the right features for my car. I would strongly recommend this dealership.

jrflynn

Sep 23, 2013

I was very pleased with the service we received. Salesman was friendly and very helpful and knowlegable. He explained everything to our satisfaction. I will recommend this dealership and salesman to my family and friends.

pmdman

Sep 21, 2013

Christy was very helpful during my transaction. Very nice and friendly. I Had a question about transaction, it was 10 p.m. and figured I would text her and she could answer me in the morning. Guess what? She answered me right away, and we had a text conversation, AT 10 P.M. AT NIGHT! Talk about customer service, this is it. I did not expect a reply but, i certainly got one. She also continued her customer service for me to her manager ON HER OWN TIME AGAIN! this time going on a flight out of the state. I cannot express how committed to customer satisfaction Christy is, and she WILL go that extra mile to make sure you are happy. Will I buy from Valley Honda again? YOU BET. Thanks Christy.

smt5002

Sep 20, 2013

Christy was excellent to work with. Very friendly and great on communication. Ultimately we couldn't agree on price (we weren't terribly far off but couldn't quite get it done) but I wouldn't hesitate to work with her again in the future.

sjr626

Sep 19, 2013

This was my first car purchase and Joe was an amazing help through the whole process. He made it very simple and smooth, while getting me a great price. I'd highly recommend him to anyone purchasing a vehicle. I purchased a new 2013 Civic and love it.

nsaisai

Sep 18, 2013

This is the second vehicle that we have bought from this dealership and the second one from Jeff. He always wants to make sure that the odyssey we bought was perfect for us and for our family. Not only do we feel comfortable with him but he is very honest and even bought our daughter a cookie from the bakery next to the honda place because she was hungry. Santi to everyone !!!

Smittygg

Sep 14, 2013

This was the easiest and stressfree car I ever bought. I did an internet request for a honda and emailed back and forth with Jeff. I told him what I wanted and everything was done online. When I went to the dealership I was there for over an hour with paperwork and Jeff telling me about the fit. Great experience and very time saving.

milko

Sep 14, 2013

We had a great sales experience will joe all four times we bought our cars from him..would recommend him to all my friends and family. He is a great person.

Nagashunmugam

Sep 13, 2013

I was looking for car last week (Sept 2013 first week). I shopped with a different dealer by contacting over the internet and visited their shop for a test drive. At the end of the day, I was frustrated without buying the vehicle and then send an email to Valley Honda stating that I am looking for 2013 Honda Civic and ready to buy in a week. Next day (Friday, Sep 6th) I received an email from Christy Schmieler with Price Quote. The price was right and she explained all my options in the email.I called Christy around 11 AM on Friday and discussed the details on the price and the colors of the vehicle available. I also informed her that I will be visiting the shop around 4 PM with my wife. The visit to Valley Honda was great. In 10 minutes we made a decision to make the purchase after the cars available in the lot.Working with Christy was great. She is very knowledgeable. Though we have focused on a specific model, she explained the options available in different models in Honda Civic. She didn't apply any pressure. Once we made the decision around 4:15 PM, She rushed to make sure I can take the vehicle on the same day. She took care of all the paper work and drove with a new car around 5:30 PM. What else to say about Christy. She is very professional in her work and took care of everything related to the purchase for us. It was very pleasant for me and my wife to work with her on this purchase. I am strongly recommending Christy to my family and friends.

foxfire444

Sep 13, 2013

Jeff was very friendly and knowledgeable. He as not pushy at all and I really appreciated that. Overall it was a very pleasant experience. I would recommend this dealership to my friends.

kristenb1

Sep 12, 2013

I was a first time car buyer and a bit nervous of how the process would go. I did most of my shopping online and requested a quote from Valley Honda. Jason sent me a quote that was competitive and he also was very straight forward in what discounts were used and available. After looking at the quote I came into the dealership and test drove the vehicle. I loved the car, but was still apprehensive of making the big purchase. Jason was very patient and answered every question I had. At no point did he ever pressure me into making a decision. Instead he was very attentive and made me feel like I was he most important client. He made the process so smooth and enjoyable. I will continue to recommend all of my friends and colleagues to Jason and Valley Honda!!!

jlm240

Sep 11, 2013

All employees dealt with were professional and made sure to provide sufficient guidance through the entire process. They made sure to follow up to make sure I was happy with my experience! Great customer focus and guidance.

hondadream

Sep 11, 2013

Let me tell you about my sales rep at Vallely Honda in Monroeville, Pa. JOE CARLINO. Most important to me is being treated well and respectfully. This is Joe. Joe puts the needs of his customers first and he'll do his absolute best to get you into the car of your dreams. If you're like me, you don't want a lot of pressure when looking for a new car. You won't get pressure from Joe. What you will get is a GREAT deal, tons of information, a friendly personality and a new honda to show off to your neighbors. This is the second Honda i've gotten from him. You see? I keep coming back. I'm sure you will too. A note about Valley Honda in general: Best dealership. *Best Salesman*. Best deals. Best service center around!

dnguyen24

Sep 10, 2013

Ive have been shopping for cars everywhere & yes i end up buying a car at Valley Honda. Such a great ienvironment with a alot of friendliness. Joseph Carlino made it work, he got me a Honda civic 2013 at a very reasonable price. Also a very kind man & easy to deal with. Thanks Valley Honda , Thank You Joseph Carlino . Ther car is running very good. I like the car itself and the gas milelage i would recommend it to everybody.

Acardyn

Sep 5, 2013

My husband and I came into Valley to look at used fit. Jeff was our salesman & let me tell you he treated us both with respect & answered all of our questions! He was very patient and knows his product!!! I would recommend going to Valley Honda! I would definately see Jeff Katchen! This was Our best experience buying a car!!!

Barbfree

Sep 5, 2013

It took me almost a month to figure out what I wanted. I looked at everything that was a small car like chevy, toyota, etc. and while the cars were fine the sales people were not pleasant or helpful. All they wanted was to sell me a car or if I was not buying I was not worth their time. I went to valley honda because I had heard good things and wanted to drive the civic. I met Jeff and he could not have been nicer. We sat down and talked about what I wanted and then he showed me all about the car and test drove the civic. I liked it but not ready to buy it yet and Jeff talked to me a little bit more and said when I was ready to let him know. No pressure and someone who treated me like a person, what a difference from the other places where I had been. I went home and decided a few days later I was ready. Came back in, met with Jeff again and picked the civic and the color I wanted. The lady who did my paper work was very sweet and gave me a good price on a service contract.I was really stressed trying to find the right car and then going to this honda place made me realize that I should have started here first.I have already recommended people to go here.

vinnieb55

Sep 5, 2013

They made car buying simple and trouble free. This is a our first experience with Valley Honda and it was great. have no comment on the service dept. yet, but the car looked great when we picked it up. Would recommend this dealership.

jan0710

Sep 4, 2013

After a week of frustrating car sales experience at other car dealerships, my husband and I walked into Valley Honda. We were greeted warmly by Joe Carlino. It was a welcome change of pace to simply have our questions answered, and our concerns addressed. Although we had to go out of town for the busy Labor Day sale, by phone, Joe was able put the car we wanted aside and it was there when we came back to Pittsburgh. Joe made the transaction go smoothly by talking us through the paperwork we needed to fill out by phone, telling us when the wait would be shortest that evening to sign and always being readily accessible by phone to our numerous questions. Upon picking up our new 2013 Honda Accord, Joe took all the time we needed to make us feel at home in the technology packed car. I never felt as if he were talking down to me or that my questions were silly. NOTE TO OTHER CAR DEALERSHIPS IN THE MONROEVILLE AREA: Learn from Joe how to keep your customers happy.

tsdemoss

Sep 2, 2013

My husband and I have used Valley Honda for years. We bought our first used Honda (2002) back in 2006 and have kept it in tip top condition thanks to Jason Fisher and his staff. About six months ago, my husband and I decided that we would need to purchase a second car. I would only consider a Honda and started doing my homework. We are a hard working middle class couple and need to spend our money carefully so gathering information was important to me. While having the oil changed in our 2002 Civic, I was impressed with the mechanic, a young man named Joey Carlino. I am a teacher, so I notice manners, respect, knowledge and reliability pretty quickly in young people :) Joey had them all. Since the salesman that sold us our first Honda had retired, I asked Joey who he would recommend as a replacement. Rather shyly, he responded, "My Dad". You could see the admiration on his face as he spoke his father's name. While paying for the oil change, I then asked Jason and he gave us a few names, with Joe Carlino being first. My husband and I respect Jason and feel like he is almost like family. Each time we are in, we ask about his children and he always has pictures to share:) While many people we know don't trust the people and companies they take their cars to, we only trust Jason and have never been disappointed when dealing with him.We searched out Joe Carlino and spoke briefly with him, but could not stay since we were on a tight schedule...something we deal with on a daily basis, so we took his card and left. I called Joe several times with questions, made one appointment and had to cancel, and he never seemed frustrated with me. This too, is very important to me. The last phone call I placed to Joe was to ask about the Labor Day sale, I assumed would be taking place today, Sept. 2...Labor Day. He explained to me that Sat, the day I was calling, was the big sale day and that he would be happy to help us out. So my husband and I headed over to VH. Joe was helping a million other people out, but greeted us when paged, asked us a few questions, brought us a print out of the used cars and prices in the lot (because we came with the intent of purchasing used) and we told him we would walk around while waiting. We did find a few cars that were being considered and went back into the showroom. And then my husband and I noticed a brand new 2013 Civic. After reviewing the sticker price, the price of the used cars, the warranties and thought...why not? Joe came over asked another few questions,. flew around the corner and brought back some print outs with information I said I would need, asked a few more questions, flew away again and was back in minutes with more info. I told him my heart was set on a white Civic, he ran back, came back and informed us there was only one left at the holding lot and he had put a "Hold" on it for us. There were so many people there, that I appreciated his quick thinking. We talked about a down payment, monthly payment, we handed him our ID that was requested, which he made copies of and quickly returned, and told us he would need some time to check approval for financing. We gave him our cell number and took off for Pgh to do a few quick errands. We called Joe about ninety minutes later per his request, and he gave us the good news, that our new White Civic would be ready for pickup when we returned. Upon returning, we only had about an hour to complete all paper work, so Joe passed this on to Mike in financing and all was done thoroughly and quickly and we were on our way within the hour with our brand new Honda Civic....I am 58 years old and this is only the second new car I have ever purchased :)I am writing this review to let others know that Valley Honda is a dealership you can trust. Joe Carlino is a salesman that knows the business, cares about his clients, gets the job done, takes his time making sure you get the info you need to make a decision, gives you the time to process all that is coming your way, encourages you to call him at anytime with any questions or concerns about your purchase, and works like a woman....had to add that...when a man can multi tasks and gets things done quickly, I always use that phase as the highest compliment!So a great big thank you and a top notch rating to Joe, Joey, Jason and Mike. You are the reason I will only consider Valley Honda for my purchases, inspections, services and recommendations to my family and friends. And thank you for my beautiful new White Civic, that I'm still looking out the window to make sure it's there and really mine! God Bless! Sincerely, Teresa and Richard DeMoss

hogartys

Aug 31, 2013

I want to thank Joe Carlino for making my purchase of a new Honda Accord a great experience. He has a sales approach that I really appreciate- low key, informative, sincere and thoughtful. He was able to arrange an excellent price for me on my new car and trade-in. He really "goes the extra mile" to help a person navigate the process of purchasing a car and learning about how to operate the new features of the 2013 model. Due to this very positive experience, I would highly recommend Joe and Valley Honda to my friends!

mecks47

Aug 30, 2013

We have bought hondas for years and we decided to try something new and go online. I was on the internet getting quotes and only one place kept calling me and emailing me for over a month and wanting me to buy a car from them. When I emailed back, Jeff our salesman was right there for us. We did everything over email and online and when we came in to buy our brand new Honda Civic everything was smooth and easy. No stress involved and we even met the manager which does not seem to happen anywhere anymore. Jeff sat down in the car went over everything until we were ready to go and even checked up on us later that everything was good and we were comfortable. We went back a month later to get something from the parts place and everyone was friendly including Jeff who went back out to the car with us and answered some other questions we had with a smile. Great experience with a honest salesman and for us very simple, we will be back in three years to buy again from Jeff.

jazbtay11

Aug 28, 2013

I came to the dealership looking for a used car to purchase. While at the dealership I death with Jeff and he great and was very helpful. I had a very good experience while at the dealership searching for a vehicle to buy. I would highly recommend anyone I know wanting to buy a car to visit Valley Honda and deal with Jeff K.

jimturcovski

Aug 27, 2013

Jason was fantastic to work with during the purchase of our 2014 Odyssey. I initially wanted a 2013 and he went out of his way to try to locate one (since he did not have one on the lot) but was not able to. He kept in contact with me and when Honda was offering a low APR, he worked with me on getting a great deal on a 2014. He is very knowledgeable and easy to work with. I would highly recommend any customer looking for a Honda to contact him.

jch8438

Aug 26, 2013

We went to Valley Honda looking to buy a CR-V LX. Instead, we got an excellent deal on a year-end CR-V EX. We got the color we wanted and we got what we believed was a fair trade for our Dodge Grand Caravan (which rarely happens). All said, we were in and out of the dealership before noon (which was a record). Thanks to our dealer, Jeff Katchen for being so attentive - he did everything without any pressure tactics and he was upfront and honest in every aspect of our deal. If someone was looking to buy a vehicle in the near future, I would definitely recommend him again!

JimPinta

Aug 25, 2013

I purchased my CR-V from Valley and received excellent customer service, help with selection of colors and options, and paid a fair price for my new car. I got great value for my trade-in (Honda Accord with 175,000 miles; also purchased from Valley Honda) and will return to Valley when I want another new car. Sales staff is helpful. Service staff is exceptional. Service is the key to the success of this dealership. The staff is highly trained, customer friendly, and extremely helpful and considerate. They anticipate concerns, alert customers before trouble or service requirements become an emergency, and are generally concerned about their customers.

mylastcar

Aug 25, 2013

I have been purchasing used and new cars since 1966 and Joe Carlino and Michael Donnelly were the best. They were both very humble and honest. Joe made sure I got the monthly payment I could afford and did his best to get the transaction through very quickly. Michael D. was also honest in that he didn't want to sell me something I didn't want (warranty). He gave me options and even told me to think about it and not to rush into anything. I said that this will possibly be my last car since I am planning on retiring soon, but if it isn't, I will surely return to Valley Honda in Monroeville, Please thank them for me.

kskledar

Aug 24, 2013

We really enjoyed working with Joe. He was very informative. Took the time to answer all of our questions. After our paperwork was finished, he stayed after hours to help us learn how to use the blue tooth, etc. on the dashboard. The car feels very solid and safe. Thank you!!

xaime1

Aug 22, 2013

i purchased a car from joe carlino a 2013 civic, he was very help full went out of his way to help me make the transaction easy, also edie in the finance dept, she was very help full & explain made sure I understood all the paper work, 2 very valuable people in your dealership,but I had a mistake in my credit application & the finance manager Michael Conelly he was very disrespecful & un professional I had my home address & my work address where mixed up in the credit app. he called me a FRAUD, my credit score is right at 800, & no one calls me a fraud, this guy needs repremended or trained in people skills he was very rude, the only reason I got the car from you dealership is beacause of Joe carlino I`m a service manager at a mack & Volvo heavy truck dealership i been there for 20 years & I don't call people FRAUDS, if you have any questions please contact me at 724 689 4813 thank you

kamcg209

Aug 21, 2013

I have bought 3 civics my self from Joe. My daughters have each bought a car from Joe, and today my husband purchased one. I can't say enough about how easy Joe makes buying a car. After the purchase, the service department takes over. They are efficient, fast, and take care of any problems you may have. I would recommend Valley Honda to any one who wants the best car dealership in Pittsburgh.

Magazine

Aug 21, 2013

We bought Honda in the past and were very satisfied with your service on the cars and the way we were treated. The service was outstanding. So when we decided to purchase a new Honda we visted your showroom and bought a new one. The price was fair, the car was what we were looking for and as we already knew the service was good, we didnt need to go elsewhere.

penmar66

Aug 19, 2013

I cannot say enough about my sales person. She was friendly, caring, professional and had an answer to all of my questions. I did not feel rushed or pressured to buy a vehicle. Christy kept in contact with me through email and phone calls throught my purchase. I test drove 3 vehicles and she was able to provide pertinent information on each one.I very much enjoyed my experience with Christy. I would definately refer my family and friends to Christy.Thank you Christy!!!!!I almost forgot to comment on Edie. What a fantastic lady! She also is very knowledgeble about her job. The paperwork was handled efficiently. Thank you.

kristinmlavelle

Aug 18, 2013

I visited Valley Honda because I was looking to purchase a gently used Honda Accord. I had visited nearby dealerships and had good experiences. I also found some used Honda Accords at the other dealerships that I was very interested in. However, Mr. Carlino's expertise, knowledge and sincere helpfulness was what made me purchase my car at Valley Honda. Mr. Carlino was very easy to contact after our initial visit and made the entire experience very easy. He was very upfront and honest with our questions and concerns. When a small flaw was identified on the grill of the vehicle I intended to purchase, Mr. Carlino had it replaced immediately (in only one day!). To say the least, my experience at Valley Honda was pleasurable. Mr. Carlino helped me find the exact car that fit my wants/needs. I would highly recommend this dealership and Mr. Carlino!!

Beansell

Aug 17, 2013

Really had a great experience working with Jason to purchase our new Honda. No sales pressure and we got what we wanted at a price that was more than fair as well. Overall we are very happy with everything about buying our new car. Thanks.

smpastrick

Aug 14, 2013

I came into the dealership to buy a used vehicle that I felt safe in, as I was ready to get rid of my 1998 Toyota Camry. I had already had an issue with getting an auto car loan through my bank, so initially, I was very discouraged about having a good experience with buying a new car, as this was my very first experience of buying my own car. Due to my bank not treating me well, my father had suggested that we go to the Valley Honda Dealership. My father had recently bought a new 2013 CR-V from Joe Carlino and because of his good experience, my father wanted me to also go to the Honda Dealership and meet Joe, as well as the rest of the team. Joe treated me as if I was his own daughter when buying this new car. He was very nice, attentive, and personable. He was very informational about the cars, as he answered every question I had. He walked me through the whole process of buying my first car. He also did not pressure me in any way and made sure that I was comfortable in the choice that I was making, as well as helped me make sure I was getting my money's worth. He kept in touch with me through phone calls and was very helpful in making sure my insurance was in place before I signed any papers. The process was very quick, as Joe also knew that I was going on vacation in a few days and wanted to drive my new car to the beach, so he did what he could to help me make that happen. I would most definitely refer anyone I know to Joe and continue to come back as a happy customer.Mike was also very helpful in giving me a good financial deal with buying my first car. He explained all the paperwork very clearly and concisely. He was professional but also friendly, which made the whole process less intimidating.I had a wonderful experience with buying my first car at Valley Honda, as I was very nervous, since I have heard of some awful car buying stories. Thank you to Joe and Mike for giving me such a good experience in buying my first car!

yuchi

Aug 14, 2013

Joe Carlino was the most friendly, professional and knowledgable salesman we ever met. My grown daughter bought a CR-V last year with the assistance of Joe. She told me to go to Valley Honda and talk to Joe Carlino since my car was a 10 year old Ford and it was time to fine something new. I have always had Fords and was really impressed with the Accord that I test drove. Thur negotitions with Joe we finally came to an agreement and we bought a car. Two weeks later we bought another Honda Civic for my wife. Joe explained every operation of each of the cars until we understood all the features of which were many. He took his time and explained some of them more that once, until we understood how they worked.I will tell friends, family and co-workerd about our wonderful experience at your dealership. If all the Honda's salespeople are as great as Joe, you have a winning team.Sincerely,Art and Becky McConville

vibes86

Aug 12, 2013

Valley Honda was amazing to work with. Joe Carlino is an honest, friendly, not pushy, salesman that gives it to you straight forward with no BS. He was a pleasure to work with. This is the second Honda we've bought from him and I'd do it again in a heartbeat.

NikiPriester3

Jul 29, 2013

There are very few life experiences that are as stressful as buying a car. Joe squashed that old concept from the start. He made this car buying experience a breeze! Now, we can truly sat that we had an "enjoyable" car buying experience! Joe was professional, kind, courteous, helpful, and very in -tune to our wants/needs/wishes. He was very thorough, very attentive, and made every effort to make this an overall positive experience! We are so very grateful he was our salesman! He gives us the "I -will-come-back-to-this-person" feeling for our next car purchase. He answered our many questions and gave us a very secure feeling about our choice of car. When the deal was done, we were almost sad that we wouldn't be working with Joe for the paperwork, but, Edie continued the positive experience! She was very helpful, very friendly, very thorough with her answers to our many questions, and a very pleasant person to have dealt with! She made the stressful financial end of car buying as pleasurable as possible! It's hard to thoroughly express in words what a genuinely positive experience we had with Valley Honda. We will definitely be referring others to your facility, to Joe in particular - and - we will definitely come back for our future car needs! Thank you so much for everything! We are extremely happy with the whole entire experience! :) Bob and Niki Priester

Monroeville

Jul 25, 2013

Monroeville Honda is a very low key and non-pressure dealership. Joseph Carlino and the dealership is very passionate about Honda and very descriptive of how Honda products would benefit my family. I had visited another dealership that sales Honda's and it was a topical experience. The value of my car at Monroeville Honda was more than I had expected and didn't hear things like "I can buy (my vehicle) these every day at the auction for the price I offered", "This is what you vehicle is worth and no more". etc, maybe the other dealership should go to the auction and get their customers. If you want a rewarding car buying experience, do yourself a favor and see Joseph Carlino at Monroeville Honda.

ezolton

Jul 23, 2013

Not only was Jason at Valley Honda able to give me the best quote in the area, he made my buying experience great. I was in and out of the dealership pretty quickly, which included a trade-in and all the paperwork, etc. Jason was very friendly and knowledgeable and made sure that I was 100% satisfied and took the time to go over all of the features of the car with me before leaving. He even helped me set up the hands-free phone function in the car and program my speed dial option. I would recommend Jason and Valley Honda to anyone looking to purchase a new Honda in the Pittsburgh area.

aulerich

Jul 17, 2013

Our salesman, Jason Flenniken, gave us a good offer on our trade in and a great price on the Honda Pilot we wanted. There was none of the usual dealership haggling or games. Jason gave us a great deal to start with and there was no need to haggle. I would highly recommend Valley and Jason.

ruppell1

Jul 17, 2013

The entire experience at Valley Honda in Monroeville was "first rate". In my opinion, Joe Carlino, the salesmen who handled my purchase (2013 Honda CRV EX-L) was the reason I had such a favorable experience. Joe was honest and no-nosence in getting me a bottom-line number for my new vehicle. Joe understood that my time was valuable and he made every effort to make sure I understood how he got to that botttom-line number. No nonsence no haggling. I got a great vehicle at afair price! More importantly was the time Joe took after the sale. He made sure I understood every aspect of my new CRV and took the time to make sure I understood every control and every feature. Joe even promised to do the same for my wife at a later date as she was unable to come the night I picked upo the car. Bottom-line: Joe cares about the service he provides and the customers he works with....and it shows! If you are in the market for a new or used Honda, I whole-heartedly recommend Joe Carlino at Valley Honda in Monroeville. Give Joe a call........you will not be disappointed.

Garboden

Jul 16, 2013

Joe Carlino is one of the most honest caring car salesman we have known. He is always there for us . We have known him for many yrs. & would not think of working with any one else.

star925

Jul 13, 2013

I came in and took a test drive in a 2009 CRV and returned the next day wanting to test drive a different model 2008 CRV. When I asked Dan about taking a 2008 CRV for a test drive he replied "Why do you have to drive it if you drove the 2009 they are all the same?" Being in immediate need for a vehicle and knowing what I wanted I ignored this and drove and purchased the vehicle from him against my better judgement. Have had nothing but issues since.

slowham

Jul 11, 2013

Joe was a very good Salesperson. He wasn't pushy, but he provided answers to every question we raised, and was extremely helpful during the entire process. I would recommend him to anyone interested in another vehicle.

jnsilves

Jul 9, 2013

Joe was very patient, polite, and helpful throughout the whole process. He returned our phone calls promptly and was happy to answer our questions. Most importantly, he kept our daughter happy with a steady supply of cookies from the bakery next door.

geracikm

Jul 9, 2013

I went to Valley Honda hoping for a miracle in trying to buy or lease a honda while trying to get rid of a Dodge that had been giving me nothing but problems since the day that I bought it. Jason was extremely helpful, friendly, and made the whole process so easy. I had such a great experience leasing a new Honda Odyssey that I plan to continue working with Jason and Valley Honda in the future. I have already recommended Jason to a friend and a family member. Thank you for everything!

dom341

Jul 8, 2013

John is great to work with and is the main reason I go to Valley Honda. Ant problems we had were identified quickly and dealt with efficiently.

soltydon

Jul 7, 2013

Bought a Honda CRV yesterday. The service received from the two dealers was excellent!! Joe was very informative - the best dealer I have ever worked with. He took more time in explaining everything until I had full knowledge of how things performed. Steve made you feel like you were a member of the family. I would highly recommend this dealership to any one buying a car.

karenmckee

Jul 5, 2013

I am a returning customer of 20+ years. Joe Carlino has always treated me with respect and listened to what I wanted in a vehicle as well as staying in my price range. Being a woman and walking into a dealership it is important to me to be treated as if I am knowledgeable and able to actually purchase a car on my own. I have also purchased 2 vehicles that have included working with a trust fund officer and Joe was an excellent liaison between the dealership and the trust fund officer. He was professional and worked quickly to get a purchase price to the trust officer. I have used the service department on occasion (I say on occasion because my hondas rarely have needed servicing!) and have found them to be friendly and quick to get me in for servicing. I currently own a Honda Pilot and a Honda Accord.

valleyhonda2

Jul 3, 2013

My husband and I purchased a new CR-V from Jason Flenniken. The whole experience was painless. We received a great deal on our new vehicle. Also received a fair amount for the trade-in on our old Accord.If you want an honest, knowledgeable, and delightful salesperson Jason is the guy to see for your next important vehicle purchase.I Love, Love, Love my new CR-V and Jason.

billy550c

Jul 1, 2013

I recently purchased a 2010 Nissan Altima from Joe Carlino at Valley Honda in Monroeville, PA. The vehicle is in excellent condition and I got it for a very fair price (I checked comparable Altimas in my area online). Joe was friendly and professional throughout the entire transaction. He made the process go very smoothly! He ensured that the car was above my expectations when I picked it up. Furthermore, he made sure that the VERY FEW minor problems that I found with the car afterwards were repaired at NO COST TO ME! Joe Carlino at Valley Honda is a "man of his word". He went above and beyond what was necessary during the purchase of my vehicle, and I would recommend him to anyone!!

lwsembower

Jul 1, 2013

I bought my first Honda (Pilot) 2 year ago at Valley Honda from Joe, and I did not consider going to any other salesperson when looking for another Honda. Joe was very friendly and patient. I would recommend him to anyone. He made the car buying process pleasant...twice.

missfeight

Jun 28, 2013

We have purchased 3 cars so far from John Fratangelo. He is friendly, helpful, and honest. I would recommend him to anyone because he makes car shopping unstressful and will do anything he can to get you the best deal and the right car for you.

mrhaas

Jun 28, 2013

Jason Flenniken was extremely helpful, courteous, and knowledgable. We are very happy with the entire experience of buying a new Honda. We would strongly recommend Jason and Valley Honda!

jcringle115

Jun 28, 2013

I was sent to Valley Honda by a friend to see Lou Ranallo. she knew him from another dealership where she bought her car from him. when i got there he greeted me like we were already friends even though we had never met. i told him that my budget was very tight and that it might take a miracle to help me. he made me feel like there was nothing to worry about. we took 3 demo rides before i selected my Accord. i love that car it is so nice and well maintained. all of the "used" cars at Valley were really nice it was hard for me to even pick one. I have been telling everyone i know about Lou and the whole Valley Honda staff. I never had an easier time buying a car. He even took me to avis to take back my rental car. They just made everything easy for me. I would recommend Lou Ranallo to anyone looking for a car.

KnatKnat

Jun 27, 2013

My husband and I have been dealing with Valley Honda since 2003 and from that first visit, we have always been very happy! When we went there, I realized I knew Steve Werksman, via his wife, and at the time he was one of the sales people. We bought our first Honda from him, a 2003 Odyssey. Steve made the process very easy then and we continue to go back because of his integrity and willingness to help us on anything. He realizes the value AND importance of keeping a good customer!!!On 6/19/2013, we bought our 2nd CR-V - a 2010. Our first was a new 2008 and unfortunately, my husband was hit and it was totaled. We were very blessed he was okay, and what could have been a very trying experience, (you're literally in a time crunch to get a vehicle!), was wonderful. We met Joe Carlino & Michael Donnelly, (Finance), who were very helpful, and had our best interests in mind. Along with Joe, again Steve helped us as well and we are very happy with the help we received. All of our questions were answered, requests were handled professionally and they couldn't have been nicer. Additionally, they managed to get us a lower interest rate for the amount of time we needed which beat our Credit Union!!If we could've afforded a new car, we would have bought it there, (we bought both of ours at Valley Honda). We researched Edmunds, NADA, KBB, and Nationwide on used cars. Valley Honda had the best value when you take into consideration the year of the vehicle, mileage, condition & cost.We could not be happier and we will continue to go to Valley Honda, not only for us but when our kids are old enough to buy cars, because of the Sales, Service and Salespeople/Managers!!!

ericdawnb

Jun 27, 2013

Joe is very trustworthy. I once went to a Mazda dealership where my husband over heard the salesman and sales manger talking about forcing me into a certain color because it was on the lot. I will never deal with that dealership again no matter what they would over me. I know Joe would never do anything like this. He is the only person I would buy a Honda from.

Rick McAteer

Jun 25, 2013

20 year customer, have bought all my cars from Joe Carlino. He is the best! I would not go to any other Honda car dealership.

McGivern

Jun 21, 2013

Joe Carlino was very helpful and energetic in helping us find the type of vehicle we were loking for and staying within our price range. I would highly recommend him to anyone who is looking for an honest and reliable sales person. Joe showed us exactly how all the features worked and helped us make programming the devises very simple. We love our CRV and our sales person, Joe Carlino.

yeamurph

Jun 21, 2013

My husband and I purchased a CRV two days ago, and we are extremely impressed with the overall experience. We specifically would like to recommend our salesman, Joe Carlino, who worked up a very good deal quickly for us, without the typical trickery one might encounter when buying a car. Mr. Carlino was fair and respectful of our time and intelligence. He offered any extras he could manage to make the experience more pleasing. Taking the time to help us set up our phones with the Bluetooth and ensuring we were comfortable in the car was important to Joe. We could not be more satisfied with the car and the entire process and look forward to future business with Joe Carlino and Valley Honda.

jlmartin908

Jun 18, 2013

I walked into the dealership 2 weeks ago with all of the proper documentations. With limited credit history but recent university degrees, I was able to finance a brand new Honda Civic. Everyone was very helpful and I love the car!

akoltiska

Jun 14, 2013

I have been dealing with Valley Honda and Joe Carlino(Salesman) for over 20 years and they still treat me like family. They "bent over backwards" to handle this car buying experience which makes you feel very good in this day and age. He is not your typical car salesman. He really does care!!!

dialynbea

Jun 12, 2013

This is the second Honda the family bought this year from Valley Honda. Our salesperson Joe Carlino and the manager Andy Sperber made car buying effortless and a pleasant experience. Joe went above and beyond when showing us all the features on our new car, taking as much time as we needed to understand everything. Car buying is stressful and a task often dreaded. We didn't feel that way the first time and not this time either. It was actually enjoyable. We were happy with the price, service and of course our new Accord.

jakabony

Jun 12, 2013

This dealership was an amazing experience. From sales to the final paperwork, I had no trouble and didn't have to deal with the stereotypical car dealer nonsense. Jason Flenniken made everything super easy and the price was the best anywhere!! No pressure from anyone to purchase extra services. They delivered on their promises and fulfilled all my expectations. Great customer service!!!

Ally1010

Jun 2, 2013

I purchased a new Accord and couldnt have had a better experience. I intended to use the Costco auto buying program and was referred to a competitor dealership. They didn't have the exact color combination I wanted and the experience with the sales staff was awful. Valley beat their offer and was a much better experience from the moment I walked in the door. This is my second purchase from Valley and each time I've worked with the Internet sales staff. Jason and Christy are great, very knowledgeable. Everyone I came in contact with was professional and friendly.

kmspsu

May 26, 2013

This was the first new car I purchased and I was not sure I would enjoy the experience. I visited several other dealerships before coming to Valley Honda. I was immediately at ease by the friendliness and straightforwardness of my salesman, Lou Ranallo. I own a used Honda Accord and was very pleased with its performance and I wanted to test drive a new Civic. Lou explained the features of the car, ran through the numbers on cost, financing and payments, and explained the next steps--if I decided to purchase the car. He never made me feel pressured. I never felt like I was getting the run around, like at other dealerships. It was a very enjoyable experience. I was very pleased with the look, features and performance of the vehicle. I was unable to purchase the car that evening, as I didn't bring the appropriate materials. And although I was only "looking" that day, I returned the next morning to purchase the car. A big part of that decision was the way I was treated by Lou. I plan to service my car here also, expecting the same quality customer service. I will visit Valley Honda for future purchases first from now on.

jberardi3389

May 25, 2013

I took a lot of time doing my own personal research and throujgh my time your dealers were understanding and willing to help. even when I wasn't ready to purchase just yet they never stoppped caring about my need. I love my car and am very happy with the decision I made on my purchase.

JOY8012

May 24, 2013

I just bought my first car from this dealership, a 2013 Honda Civic Coupe and not only do I love the car, but my dealer was so attentive and competent. He gave me a great price (better than the previous Honda dealership I had visited days before, looking at the exact same car). Joe called me often to keep me updated during the entire process, which only took 3 days! I used the college graduate program and I will definitely be returning to this dealer again.

bianchi930

May 21, 2013

This is the second Honda my wife and I have purchased from Valley Honda in Monroeville. With our first one, the service was wonderful during the sale and after. Any questions or concerns we had were dealt with courteously and professionally. So when it came time to purchase a new car we did not even consider another dealership. This time the purchasing experience was even better, they treat you like an old friend rather than as a sale. Our salesman, Joe Carlino, took the time to explain all our options and made sure that we were completely happy and understood everything about our new car. Joe even took the time to make sure that my wife's phone was working with our new Pilot before we left. He also personally checked to make sure that the car was spotless before we took delivery on it. If you are looking for a new car and want to be treated exceptionally well you definitely need to go here and talk to Joe Carlino.

fairytalejourneysbyjen

May 10, 2013

Jason Flenniken was very professional and patient through my process of choosing the right vehicle for my family. Would highly recommend working with him. For the first time in the car buying process I did not feel pressured.

ace519

May 7, 2013

Joe Carlino and Eddy where very pleasant, very helpful on getting us into a new vehicle, Eddy worked very hard on getting us a good percentage rate and monthly payment. Would recommend Valley Honda to anyone. Very nice people

RodneyLyde

Apr 30, 2013

GREAT EXPERIENCE!!! Why? Because the customer service was excellent and the price was unbeatable. I was very happy when I left Valley Honda (Monroeville, PA). Let me hasten to add, I am a very hard sell and very hard to please. Firstly, I got an actual quote on a price of my CRV (EX) by email (by Jason Flenniken); a price that told me they were ready to deal by selling a carSecondly, I got wonderful call from a service representative. She was so courteous that it made me want to visit the dealership on they day of the call. So, I did just that... clearing my schedule to do so. Thirdly, the "deal" process was no nonsense. The price we negotiated was more than fair. The car was affordable. It was apparent they wanted my business. Fourthly, Jason was an excellent and patient tutor when teaching me how to work my new car.

da26n46cer

Apr 1, 2013

I was in the market for a vehicle and wasn't sure if I wanted new or used. Bob did a great job giving me info on the Civic, used and new; its perks, features, availability, and prices. He got my payments where I wanted them to be and I chose to lease a new Civic. He had a great attitude and personality and made me feel very comfortable with him, the dealership, and my decision. I had a great experience at Valley and wouldn't hesitate to reccomend the dealership and Mr. Gregory to anyone.

goudyel

Feb 15, 2013

Awful customer service - I've been out of a car for more than a month because after my car (which has 97000 miles on it, I've owned it for 11 months and the timing belt jumped which means I have to get a new engine for $4000) died I had it towed up there to get diagnosed and be fixed. They will not call me back, and I have had to go into their dealership 4 times now on my own to get any type of answers, and I still have no car!!! Never have I seen such poor customer service and willingness to help someone! I will never buy from them again or ever buy a Honda again! Beware!

Emy G

Feb 14, 2013

Awful customer service - I've been out of a car for more than a month because after my car (which has 97000 miles on it, I've owned it for 11 months and the timing belt jumped which means I have to get a new engine for $4000) died I had it towed up there to get diagnosed and be fixed. They will not call me back, and I have had to go into their dealership 4 times now on my own to get any type of answers, and I still have no car!!! Never have I seen such poor customer service and willingness to help someone! I will never buy from them again or ever buy a Honda again! Beware!

Bonnie Lewis

Jan 16, 2013

I purchased a 2013 Accord 01-15-13. My salesperson was Bob Gregory; he demonstrated to me this vehicle's safety features which provided me the basis for an informed decision regarding the Accord. I was considering two other vehicles and had worked with their respective dealerships and salespersons. Although the vehicles were similar, the salespersons were not. Bob took time to carefully explain every feature of the car when I first sat in it, as I test drove it, and when I took delivery of my new vehicle. He has repeated several times to both my husband and me that "you have me for the life of the car"....and we believe him. The Accord is a great vehicle, and although I previously owned a Toyota Avalon, I do not feel underwhelmed. In this case, the attention that Bob paid to me as a potential buyer made Valley Honda a sale.

BethHeston

Dec 16, 2012

The customer service level offered by Valley was high above what was offered at my local dealerships. The price was also great and I was not pressured in any way. I was treated with respect and fairness throughout the deal. Jason Flenniken, my salesperson, and all the others in his office made me feel welcome and important. There were no high-pressure sales tactics, no attempts to bait and switch, no "funny business" like what I faced at my local dealerships. I drove from West Virginia to buy from Valley because of the difference in how I was treated by Valley. I was also impressed with the "across the board" niceness of the salespeople. There were proud returning customers in the sales office and, to me, that's always the surest sign of a good dealer--your repeat business.I will definitely trade at Valley when it comes time for my next Honda. Unfortunately for them, that may be several years because of Honda quality.

Spain trekker

Dec 1, 2012

After checking prices within 100 miles of our home, we found Valley Honda with the best price. No one would match it. Our long distance and Internet dealings were professional and painless. Jason Flenniken, the Internet sales manager was terrific. Our delivery of the vehicle was prearranged and Jason had everything ready. He took a great deal of time to explain the features of our new car and made sure we knew how to contact him if we had any questions after we left. This is my second purchase from Valley Honda and I would buy another car here in a heart beat. Great price and great service.

Linda S

Oct 27, 2012

I leased a 2013 CRV today and was immensly pleased with my overall transaction experience. Tom Davis was exceptional in providing me with all the information I needed to feel comfortable before getting behind the wheel of my new vehicle. So many new features of the CRV would have been too overwhelming for me had I not had Tom take the time he did to explain each one in detail.I love my new CRV. Many thanks to Tom Davis and Valley Honda for all your help and excellent service.

pgh4sale2day

Oct 26, 2012

I was provided Valley Honda as one of two dealers through www.truecar.com and my credit union.I received my first email from Jason early the next morning and by the end of the day we were able to reach agreement on the sale of a 2013 Honda CRV EX-L with Navigation that had ever feature available at the most competitive price possible.I arranged to met him the next day to finalize the transaction and within 30 minutes of my arrival, Jason was able to work with his finance office to obtain a lower interest rate directly through Honda Financial Services.Throughout the entire process, Jason was keeping me informed of each step that needed to be done and the status as it was being worked.While I had spent two days online researching the CRV EX-L and came to the table prepared to purchase, Jason did an outstanding job in making sure this was not a painful experience.While there were other Honda dealers closer to my workplace, I am happy that I didn't "showroom" the negotiations and just go to the next dealership for a small price difference.

christink

Oct 11, 2012

Very good selection of vehicles. Agreeable amount for trade. Good price. Terry very friendly and knowledgeable. went over entire vehicle and educated us thoroughly. very pleased

teresabrush

Sep 15, 2012

Jason Flenniken was very friendly to work with. He gave us an awesome price via the internet for our new car!! Valley Honda was very attentive to our needs! I highly recommend visiting this dealership!

paul.munshower.1

Sep 5, 2012

Valley Honda has the best service and selection of new vehicles in Western PA--and the best prices that I could find. Ask for Jason Flenniken for the very best service. Good Luck! Paul Munshower

shimsheri

Jul 9, 2012

Alll of the fives listed above should be enough to clairfy that we had great service. Michael was not pushing us to do anything and was very patient too!

spicychef79

Jun 28, 2012

Joseph Carlino at valley honda in monroeville assisted me with a new car lease. He was very helpful and friendly. He made my experience a great one. This was the third honda my family had gotten from him and his dealership. He put me into a new 2012 honda civic lx and even reduced my monthly payments. They took my old 2009 civic and i am so happy to have my new one. I recommend them to anyone. Go see jo. The best part was they had me in and out within only 2 hours. A truely hassle-free experience. My name is John M. Matichko. Thanks again valkey honda and jo.

mms88

Jun 17, 2012

I'm being completely honest when I say I didn't originally have a Honda in mind when I started shopping for my new car. However, my fiancee had purchased this last two cars, the most recent one a little over a month before, from John Fratangelo at Valley Honda. He really respected John's laid-back, honest attitude (which is very hard to find in many salespeople nowadays) and recommended I visit Valley. When we told John what I was looking for, he immediately started checking his stock and ran some numbers for us. At no point did I feel any immediate pressure to buy the car, but the fact that he was willing to give us the time and space to discuss this large purchase made me want to come back to buy from him, as opposed to a local competitor who was willing to beat his price.While the financing didn't originally work out as planned, he spent the extra time after we left exhausting all possible resources to get me into a new car that I could afford given my situation (recent college graduate with very little established credit). As the result of the extra effort, we were able to get the car right at the price we had budgeted for, and we could tell that John was almost as excited for us as we were.If you're in the market for a Honda, I highly recommend working with John. He's been an absolute pleasure to deal with and makes it apparent that he prides himself in building relationships with repeat customers.

E16bru

Jun 7, 2012

Excellent service. They didn't run after me while I was checking cars out. They gave me time to look and discussed all of the differences between models and what might be best for me. Joe Carlino hustled and I found myself to be very fortunate to have him assist me. I got a great deal and they found every way to save me money. Go to this dealership and go straight to Joe. He knows his stuff.

bubbasbaby

May 25, 2012

I just recently traded in my old car for a new one. I was looking for a specific car and color and found one at Valley Honda of Monroeville. After e-mailing back and forth with Bob Graham I drove the almost 2 hours to see the car. I was greeted by Joe Carlino, who is by far the best sales person I have ever dealt with. Joe worked with me and understood everything I needed. He treated me like I was family and that means the world to me. He did everything he could to make sure I got the car I wanted and fell in love with. I wouldn't be driving the car I wanted if it wasn't for Joe, Bob, and the whole financial team at Valley Honda Monroeville. I will be making the trip again to buy my next car from them. Thank you all from the bottom of my heart!! I LOVE MY NEW CAR!!

JohnSch

May 2, 2012

We had researched a bunch of cars and settled on one in particular, a Honda. We visited the lot during regular business hours and drove to the back to be left alone with the vehicle we were interested in. Out of nowhere Joe Cardino appears and I'm thinking here it comes, the same tired old salesman pitch every car buyer has come to hate. But wait, Joe isn't one of those guys, he simply introduces himself, opens up the car for us and leaves us ALONE. His only request being to take as long as we want and to lock up when we are finished. I went back tot he dealer a few days later and test drove the car with Joe and found him to be the same person he was earlier.....not pushy, willing to work on numbers, and straight forward. Plus he's a nice guy. I never felt like he was trying to up sell. Wife and kids liked him as well, the ultimate endorsement. Highly recommended and will do business with again when the time comes.

Cdickson9

Apr 27, 2012

Jason was friendly, and made the process quick and easy. We did an online quote first, which took some work out of it. I would go back to him again, and reccommend him to others.

us528866

Apr 4, 2012

I recently purchased my third new Honda from Bob Gregory. Bob has always been pleasant, friendly, kind and courteous to me. He made my recent purchase enjoyable. Even though Bob sat with me in length to demonstrate the various options he has contacted me recently to make sure that I did not have a problem in the understanding of the various options. Valley Honda is at the top of my list when making a vehicle purchase.I addition to the sales staff, I have been very pleased with the service reps and the service department over these many years.

Debbi Klein

Mar 13, 2012

Great service as usual when I take my Honda CRV in. Bob Gregory is always so helpful and makes a point to check on me and my car. We have been loyal to Bob for many years -- have purchased 3 cars from him and plan to purchase more from him in the future.

kvenkat

Mar 2, 2012

We relocated to Pittsburgh recently and were looking for a new Honda Civic.When we visited Valley Honda we met Joe Carlino in this connection.Joe was very helpful in facilitating the process of purchase from the beginning and till the car delivery.Joe's personal engagement throughout the process was commendable.As a sales consultant Joe deserves the highest rating.Overall the service from Valley Honda was excellent.If I am buying another car I will be buying it through Joe Carlino.

Sofie24

Feb 27, 2012

I purchased a new Honda Accord at Valley Honda, November 2011. I buy a new Accord every 2 years and will always continue to drive one because it has been a dependable car model for over 25 years. I have been buying my Hondas at this dealership since 1989. Ever since, my sales associate, Robert Gregory, and Andrew Sperber have made my car purchase fun, quick, and easy every time. They are genuinely caring people, fair, and honest. They are kind and courteous to me. I know that I get the best deal. I enjoy buying my car there because they and everyone at the dealership go out of their way to make me happy. I think the service department is great, and Anita and the service team are the best. They take care of my cars needs the first time and clearly explain the work and costs. Valley Honda saves me time and money. I love my Honda Accord, and I will continue to buy my Honda at Valley because of the people there.

rmoore07

Feb 26, 2012

I just recently helped my sister-in-law purchase her first new car (2012 Honda Civic LX sedan). I have had various experiences at different dealerships over the years but I must say, the purchase experience we had a Valley was the best yet.Jason took care of everything ahead of time for us so that when we arrived at the dealership, all we had to do was check over the car, sign papers, and drive away. Valley also had the best price among 15 Honda dealers that we had contacted.One other thing that we appreciated was that there were no hard sells in the F&I office. We were presented with various possible add-ons (warranty, paint protection, etc.), but when we declined them, we simply moved on to signing.Excellent price with a great, friendly, no BS buying experience. We are very pleased.

sstrano

Feb 20, 2012

I recently purchased my first car from valley honda (a 2012 Fit), and it was a wonderful experience. Not only did I get a great deal (including a more than fair deal on my trade-in), but the staff was friendly, helpful, and respectful; as a young woman shopping on my own, that had not been my experience at other dealerships. After a long, stressful period of shopping, it was great to be able to test drive and negotiate without feeling pressured to buy right away. Highly recommend!

glasta

Feb 19, 2012

Tihs is the 4th Honda we have purchased from Valley--2 Civic coups and 2 CRVs. The salesman was top notch in each transaction. Jason was extreemley helpful in getting us through the shock of all the CRV has to offer--electronically. We ended up with a payment of less than the '07 CRV we traded in. We never considered any other make of auto!!Tom and Susan Glass

DeenaSuha

Feb 18, 2012

We have purchased plenty of Hondas from Valley Honda and having the same salesperson to return to is reason enough to purchase from Valley. Bob Gregory is our 'man'. If he can't sell you a Honda, then nobody else can. He even sold my parents a Honda, whom now are believers. Anita Bonifati in service is another reason to purchase Valley. Friendly and always pleasant experience.Just get rid of that non-Honda you're driving (before it gets rid of you) and see Bob for a buying experience like none other.

rweimer

Feb 17, 2012

I just purchased my third Honda from Valley. All three are excellent vehicles. Bob Gregory is the greatest salesman. Very helpful & informative. Very relaxed environment. No pressure, generally a pleasant car buying experience. I would recommend Valley Honda to anyone looking for first class service & a dependable vehicle.

MarkPenn

Feb 17, 2012

This was the first time in my life that the final price for a car was actually less than the researched price. Every other time the final bill was padded. I had never seen an honest salesman before. The final financed price was dead on at true market value according to Edmunds.com and this price included a 7% sales tax and a trade in with negative value.

PLM334

Feb 16, 2012

I went to Valley Honda to find a good used car. I had had ALOT of problems with my Volvo and decided to buy a Honda due to their reputation. I worked with Joe Carlino at the dealership. Joe was wonderful to work with...honest, forthright, and I liked his "no pressure" salesmanship. I have recommended him to others when looking for a Honda. I love my CRV and when I am in need of another car, I will definitely go back to Joe.

acs

Feb 15, 2012

This was my 3rd purchase from Mr. Carlino. I returned after the 1st because his manner was professional, respectful & knowledgeable. I trusted that my Mother would be treated the same. When I was the victim in a car accident; I returned for advice not knowing what I would be able to do. I was taken care of but not stepped over or talked down to. I am a very satisfied customer.

barbmanner

Feb 15, 2012

When looking for service on our car, Valley Honda was always our first choice. Not only because the related car was a Honda but mostly because of the quality of service we received. We were treated with courtesy, in a timely fashion, and the repairs done were ones that were needed, unlike at some other service departments where unneeded repairs were done just to pad their bills. A couple of times when repairs were needed after an accident, Valley Honda recommended a top-notch repair shop.When it came time to buy new cars, we automatically went to Valley Honda. Our dealings were with Joe Carlino. He treated us with respect realizing that we had done our homework and knew prices and exactly what we wanted to spend. Other dealerships we dealt with in the past did the opposite - treating us like complete idiots.If you want high quality service and a sales staff that treats you with respect then Valley Honda is the dealership for you.

doloresbarfield

Feb 15, 2012

Have Bought a few cars from valley , I like the service dept ,and Have bought all my cars from Joe Carlino and would recommend him . Dolores Barfield

Naveencl

Feb 15, 2012

This the best car sales service i have ever got, the sales guy really helped me a lot. Very helpful guy. And all stages for the deal went on so smooth, that i didn't have much to worry about. I bought a Honda Civic 2012

space

Feb 15, 2012

I have purchased 2 Honda vehicles from Valley and my sales rep, Joe Carlino. Joe is professional and efficient. He follows up to make sure that you are always taken care of when you return for service. I felt that I got a good deal on both purchases and I always highly recommend Joe Carlino and Valley Honda to my friends and family. Joe is always there for us. He is someone that I always count on when I need a vehicle or advice on my current vehicles

Jeromep1943

Feb 15, 2012

I just recently purchased a used Honda Pilot from this dealership...this is the second time I bought from them..My salesman, Joe Carlino was the most patient sales person that I have ever dealt with. (I sometimes have a hard time making decisions) He was extremely familiar with the inventory and it was not unusual for him to phone me when something of my interest was added to the inventory. What I like about Joe is that he is not your typical high pressure salesman....just honest and concerned to make me satisfied. I have only used the service department a couple of times in the past and I found that the service department staff were always friendly and accomodating to work around my schedule. I also had a great helpful experience with Kevin back in the detail area...He offered me suggestions on keeping my Pilot looking great. his attitude came off as extremely sincere and friendly.I also have a Honda Element and previously owned a CRV and Ridgeline. Love my Hondas and "My" dealership Valley Honda

jjpoillu

Feb 15, 2012

This Dealership is the greatest. I have purchased three vehicals from JosephCarlino and have never had any issues with service. Anita Bonifetti is the greates we have become friends and I enjoy having car service just to go in and chat with Anita. Great dealership, great service, great Accord/CRV!!!!!!!!!!

hardball66

Feb 14, 2012

I have always had a positive experience at Valley Honda! My buying experience was pleasant and easy, and Joe was a friendly salesman who I could tell genuinely had my best interest in mind! I will never take my Civic to another dealership for service, as I have always received the best service in a timely fashion at Valley Honda. I trust the service department, and always feel welcomed walking into the dealership. I have and will continue to reccommend this dealership, and Joe specifically, to anyone I know interested in buying a Honda!

onorcc

Feb 14, 2012

I came to this dealership because of the salesperson. I bought a car from him in the past and I was very satisfied with his professionalism, honesty, and his willingness to help solve any problems. He always has been customer conscious and goes above and beyond to answer questions. I never felt pressured from him to purchase a car. Ultimately, I have purchased two cars from him in a span of 12 years. I am also very satisfied with the dealerships that he has worked at. Sincerely

popehonda

Feb 14, 2012

We have worked with Joe Carlino (sales) at Valley Honda for quite a few years, through quite a few cars and a few service issues. We trust Joe very much and will go back to him for our next car. We have also recommended Joe to others looking to buy. Fortunately, we haven't needed the serivce department often as my husband does most of our car maintenance and repair. On the occasion we have had to use Valley Honda for service, we've been satisfied. Our loyalty to Valley Honda is for a few reasons. 1. we like Hondas 2. the location of Valley Honda is good for ua and 3. our salesman, Joe Carlino. Having someone you trust when making purchases like a car is valuable and much appreciated.

gminto

Feb 14, 2012

I have been buying cars at Valley Honda for the last six years, my experience everytime has been excellent. Bob is a very friendly salesman, he puts no pressure on you to buy something you don't want. He will work with you to meet your needs. The dealership will not let you take a car off the lot unless it clean and safe. The service department is very helpful and always professional when you need you car worked on. My family has purchased four cars from Bob in the last five years, I would highly recommend my friends and family to look to Bob and Valley Honda when they are looking to buy a car.

glenn15146

Feb 14, 2012

I have purchased my last two vehicles from Valley Honda in Monroeville, PA. My salesman, Bob Gregory, has always gone above and beyond to make the purchasing experience an enjoyable one. The service department is also top notch and willing to go the extra mile to solve any service scheduling issues, as well as, warranty issues which are extremely rare. I have and will continue to recommend this dealership to my family and friends.

briggsda

Feb 13, 2012

I bought my new Accord at Valley Honda in Monroeville, Pa..My salesman Bob Gregory was great with showing us the vehicle to explaining all the extras and the paperwork.I have had good experience with their service dept. and plan on continual use of them in the future.I will recommend this dealership to family and friends.

atroyani

Feb 13, 2012

I have purchased my last three cars from Valley Honda. My salesman, Robert Gregory, has always gone out of his way to be accommodating. When considering a purchase, Mr. Gregory consistently answered my questions to my satisfaction, and was extremely helpful when I wanted to compare various Honda models.In addition to purchasing my last three vehicles at Valley Honda, I have always had them serviced at the dealership. Regarding this service, I cannot say enough about the positive experiences I have had. Scheduling a time for servicing my vehicle was never problematic. The service hours are extensive, and if a particular repair/service did not have to be done immediately, that was made clear. Any work that needed to be done was carefully and thoroughly explained, and nothing was ever done without my permission. Since I do not live to near the dealership, I always wait at Valley Honda while my car is serviced. The waiting areas are comfortable, and I have been able to complete work there, or sit and read. For those who prefer to watch television, that is available as well.

edeangelo1174

Jan 17, 2012

I just picked up a beautiful CR-V last night and am very pleased with the car and the service I got. Everyone I dealt with was very friendly and responsive. The salesman was great. He got me the car I wanted and was very good about returning my calls when I had questions. He was very patient while I tried to decide exactly what I wanted. I got a good interest rate and the "extras" (extended warranty, road hazard service, etc) were presented to me with no pressure to purchase - but my questions were answered. Overall it was a very good experience and I have already recommended the dealership and salesman to a co-worker in the market for a new car.

ppan89

Mar 5, 2011

We went in to see about purchasing a Honda Ridgeline. I have never purchased a Honda before, but always heard awesome things about them. Valley Honda did not dissappoint. We were greeted promptly and directed to the appropriater personnel and treated excellent. I could not of asked for a better experience.

wjianz

Feb 12, 2011

I started my bad experience since I moved to the town close to this dealer and brought my civic for maintenance. The first one was related to oil leaks after oil change.The second one was related to over filling in oil change. The third one and last one was terrible. The service advisers and the managers were arrogant (except one gentleman) besides lack of basic knowledge about warranty but trying to ripping me off via attempting to charge on warranty repairs and double charge on state inspection, although the warranty repair was done there. Not to mention that they forgot putting back the catalytic converter cover after repair.