Used Cars for Sale at Verner-Cadby Ford in Fairfield, NJ

Judy Wright

Aug 5, 2016

I walked in for an oil change and it was done in no time at all. I love my Explorer and the service is great.

Lester Anderson

Aug 5, 2016

Great service. Verner-Cadby always provinces professional, efficient service and keeps our cars in tip top shape. Thank you

Gwen Brown-smeraldo

Aug 4, 2016

My car was done right away. I Thought the service was very good.

Valerie Bischak

Aug 4, 2016

They are always friendly and on time with their estimates. When I have an appointment they are always ready and when they give an estimate on how long the work will take they are always on time or early. I purchased a second ford vehicle at a different dealership and will be moving my service to Verner Cadby in the future.

Alan Rothberg

Aug 2, 2016

I am leasing a 2017 Fusion. The knowledgeable staff certainly was a reason for my first lease from Verner Cadby. The friendly, helpful staff is a pleasure to work with. I have already recommended them to a friend.

Cindy S

Jul 29, 2016

Went to Verner-Cadby to get my mother's car serviced and to help my sister buy a New car. Her Ford 2006 Focus was tired. Found a car, our no pressure Salesman was great. While working out the particulars, the Parts Department told us in addition to our oil change, Mom's breaks had seen better days. They offered us a loaner, a brand new escape. We had Mom's car later that afternoon and the new car the next day. Never had such a smooth experience in other dealerships in Sales or Service. Thanks Verner-Cadby for making our life easier and working in our budget.

Russell Koch

Jul 29, 2016

Service Prompt and accomplished, Well done as is customary at Verner-Cadby

Richard Leonard

Jul 24, 2016

Without notice I brought my 2006 Ford Explorer to the dealership for a safety review and oil change. Not only was my car put on fast track by the repair department but I was offered a loaner.

Anthony Ciafone

Jul 24, 2016

As always the service team goes the extra mile everytime. Brian .Rich are awesome and so are the rest of the crew. This is why I bought 2 trucks from them and recommend people to go there

Rosie Johnson

Jul 22, 2016

Rich and Brian very helpful. Had a loaner ready for me and I got my Escape repaired and back on the same day. Labor charges are outrageous but probably at par with the industry.

JT

Jul 21, 2016

Great Staff! Quickly got my car in the shopQuick Service! Almost done before I had a cup of coffee

Daniel Povia

Jul 20, 2016

Rich was very helpful and made it an enjoyable experience

John Fox

Jul 19, 2016

Everything was quick and efficient with a very nice loaner car.

Rudolf Applemann

Jul 18, 2016

Always do a great job. Very curtious staff, and a great service manager!

Siobhan Fuller-mcconnell

Jul 18, 2016

Rich and Brian are great. They are always so helpful.

Ann Marie Zyla

Jul 15, 2016

Leasing a 2017 Ford Fusion and I absolutely love it. Verner Cadby Ford is the best dealership around. Friendly, professional and courteous salesmen and one awesome General Manager! Love their Service Department too! All across the board, I give them a top rating. We have been a loyal customer for over 20 years and have been very happy with the sales department and service department who always go above and beyond for us. Couldn't imagine buying or leasing a vehicle anywhere else. They know how to do it right and that is why we keep going back vehicle after vehicle.

Robert Slawski

Jul 14, 2016

Made an appointment for oil change and works, forgot to tell Richard about the brakes, he told me and had the rear brakes installed. Asked for a deal on four tires which Richard again took care of. Car was ready when promised and I had loaner when I dropped off, does not get much easier than this.

Rosemarie Manfra

Jul 14, 2016

everyone was friendly and very helpful both when buying the Escape and when bring it in for service

Susan Rivera

Jul 12, 2016

Regular service plus an overall check because of an upcoming road trip. Vibration is now gone. Great service and follow-up by Brian at Verner-Cadby, as always!

venner

Jul 12, 2016

Wonderful Service. Brian was totally awesome.Facilities were excellent.Thank you.

Christa Sipper

Jul 7, 2016

Richie was very prompt to call about the work that needed to be done on the car. The car was ready earlier than promised.

Vince Romano, St Joseph's School for the Blind

Jul 5, 2016

Verner-Cadby was able to repair our van in a timely manner

Catherine Carlson

Jul 4, 2016

They check engine light came on in my 2010escape while driving on the NJ parkway as I was going away on vacation. When I came back I went straight to the dealership. They took the car right away. Fixed it within hours. I was very happy. The service guys were great as always.

Anthony Bellarosa

Jul 1, 2016

Always very accommodating when I need service on my vehicle. Never a hassle.

Carl Ziesing

Jun 29, 2016

10k mile service on my 2015 Mustang GT: fast, clean, polite, professional; will definitely be going back here for my next service appointment

Scott

Jun 24, 2016

2013 Explorer Sport. Service & oil change. Problems with Sync which turned out to be problems with iPhone. Brian extremely helpful in dealing with Sync problem.

Stephanie Colon

Jun 24, 2016

2016 Ford Mustang Ecoboost, Andy was extremely helpful!

Jeannine Pond

Jun 22, 2016

Arrived early; breakfast offered (brought my own "how I like it tea"); comfortable chairs in waiting room; news on tv with volume on low (thank you); not quite awake yet; set to reading my newspaper. Within 30 minutes car was evaluated and I was given the option of waiting or receiving a car to drive which I choose. I drove home to finish breakfast and "wake up". My car was ready by 12noon; picked it up and paid the bill.The car runs very well, steering feels balanced, engine smooth. I've every confidence in driving it this summer on my vacation time, new tires will be safe for summer and winter driving.

H Heavy And General Laborors

Jun 22, 2016

As always, service was fast and professional. Thank you!

Rashaan Washington

Jun 22, 2016

I like my 2007 Ford Expedition. The staff at Verner Cadby Ford are very helpful and professional.

Nancy

Jun 20, 2016

2010 - Mustang -- needed TIRES -- guys got me best price witha rebate -- done on time -- Brian did a wonderful job -- AS USUAL.

Barbara Bruchac

Jun 20, 2016

The service was excellent. All personnel treated me well and did an excellent job.

Celine Kerwin

Jun 18, 2016

Verner-Caddy always provides thorough service and ease of drop-off and pick-up. The loaner car is a plus! I always spend more than I anticipate, however.

Bill Lamson

Jun 16, 2016

The Service Department always goes out-of-their-way to be helpful and informative every time I bring my car in for servicing, or to ask for repair opinions and guidance.They are always the best.

TBL

Jun 16, 2016

Work finished on time. Was offered a loaner car to get to work. Excellent

Lou Lento

Jun 15, 2016

Another good experience. Staff friendly, courteous, & knowledgeable. Loaner vehicle was arranged for and ready to go. Car was repaired and is working fine. Thanks for the opportunity to respond.Lou Lento

Linda Mcgeehan

Jun 14, 2016

Always a great experience at Verner. They get you in and out quickly. Loaner car always available. So convenient.

Spyros Demetropoulos

Jun 11, 2016

It was my first lease and I felt like the salesperson was very helpful and trustworthy

Gabriel Adubato

Jun 10, 2016

Always a pleasant experience working with Andrew and the crew at Verner-Cadby Ford.I've been leasing from them for the last 20 years, and no pressure, always a great experience.Love the Focus.....great on gas, and in all weather conditions.....and the Pope drives one....so can you go wrong.Gabe Adubato

Christine Adrignolo

Jun 10, 2016

Great service fixed problem very accommodatingUsed dealer for body work twice and had a great experience

Robert V. Carroll

Jun 9, 2016

Always a pleasant experience. Servicemen are able to determine what the problem is and repair it quickly.

Robert V. Carrolll

Jun 8, 2016

Everyone always professional and knowledgeable. Always on time and direct on problem issues.

Nicholas Romano Jr.

Jun 6, 2016

Service dept. was efficient, fast, and friendly. I'll be back.

Robyn Morden

Jun 4, 2016

Staff always makes sure I know what is being done, how long it will take and how much it will be, before the work is done.

Peg

Jun 3, 2016

Excellent as always! Professional yet friendly, Rich Johnson gives me a comfort level with the safety of my car - and me! I depend on him and his staff, and have been very happy for many years. I'm looking forward to many more years, too!

Roman Markus

Jun 2, 2016

Great service team! Answered all questions and completed service as planned, both timeframe as well as cost.

Cassia Albaret

May 25, 2016

I was having problems with my car. They fixed it and then I had to come back and get another thing checked which I wasn't charged for. Both times they gave me a rental car so I didn't have to wait and both times they were extremely friendly and helpful.

Karen Kearns

May 25, 2016

My 2013 Ford Edge has always had premier maintenance from the service Dept at VernerCadby. Richard and Brian are always informative, professional, and helpful.

Joseph Pagliuca

May 18, 2016

Entire purchase experience was very good. Tom is an excellent and knowledgeable salesperson.

Phil G.

May 16, 2016

Service was fast, efficient and Rich was helpful in explaining all the work that was done.

John Payne

May 16, 2016

A pleasure to deal with. Honest sales people.Great experience.

Patrick Mcginley

May 14, 2016

100% Satisfaction!Great Staff, Service & Clean Building!

Peter Fortoloczki

May 11, 2016

As always, service manager was great. Service was fast and the waiting area, comfortable.thanks.

Joseph Caniano

May 10, 2016

No matter who goes in for service, myself , my daughter or son, we always get a welcome hello and the experience is always good. They will get us in and out and on our way quickly. The inspect the vehicle and call with what needs to be done. After that the vehicle is always done quickly.

Tom Bamber

May 9, 2016

Rich at Verner Cadby Ford always takes care of me and my vehicles. He goes above and beyond to ensure they are fixed properly and promptly. I recommend Verner Cadby to all my friends looking for a new or pre-owned Ford vehicle.

Reed Jacobsen

May 7, 2016

Service advisor, Richard, was very helpful.Work performed was very good and on time.Vehicle was delivered washed and cleaned.

John Mintz

May 6, 2016

Service department is always very prompt and helpful.

Karen Flaherty

May 4, 2016

Great professional service, good value, done on time and done right the first time. Thank you

Michael Gazzano

May 4, 2016

I WAS LOOKING FOR A PRE OWNED F150 FOR CLOSE TO 2YRS WITH REG CAB AND LONG BED WITH OUT A MILLION MILES ON IT VERNER HAD TO PERFECT ONE AND WAS SO EASY AND KIND TO DEAL WITH WOULD COME BACK TO THIS DEALER FIRST NEXT TIME SO MANY NICE PEOPLE THERE TO DEAL WITH

Vincenzo Coppola

May 3, 2016

service dept is always helpful and books appts in a timely manner.

Brian

Apr 25, 2016

Service was very helpful and professional. ...................

Andrew Borg

Apr 25, 2016

Great car, great lease deal makes for a happy returning customer

Tyrus Minier

Apr 23, 2016

My overall service experience with your team from the Mgr - Richard, to the service technician and down to the cashier was excellent, thorough and easy. It was great to set it up on line. Excellent follow up leading up to the appt., throughout the appt and the follow up was excellent.

Patsy Bottone

Apr 20, 2016

Service was quick . Waiting lounge very comfortable. Employees very friendly .

Siobhan Fuller-mcconnell

Apr 20, 2016

Always helpful. Always courteous. Love Rich. It is not a chore to get my car serviced.

Diane Funsch

Apr 15, 2016

everyone is sooo friendly there,, even the guy who was also waiting for his car was friendly ,,love you guys

Joanna Padula

Apr 12, 2016

2014 Ford FusionThe whole experience was made so easy by the Verner Cadby Staff. I dropped my car off for service and was in a courtesy car within a total of 10 mins! Extremely friendly and efficient service. My car was fixed and ready for pickup the very next morning! Couldn't have asked for a more pleasant experience.

Cynthia Barrett

Apr 11, 2016

I have had my Ford for 5 years and have only had it serviced at Verner Cadby Ford. I have always been satisfied with the service and the pleasant way I have always been treated as an important customer.

Elvin Perez

Apr 9, 2016

First time here and was treated with white glove service. Richard was very approachable and corteuas. Definetpy will come here once my lease is up.

Robert Tavarone

Apr 5, 2016

Verner-Cadby had what I was looking for and it was my intention to purchase from them again, so I didn't bother to look around at other places.

Fred Miller

Apr 1, 2016

This is the fourth Ford auto we have purchased at Verner Cadby. Our salesperson, Tom Cupito, was always personable, friendly, and diligent on finding us the car we wanted. His delivery was excellent with minimal paperwork. Carl also made the process easy and friendly. our purchases over the years have been Fusion, Focus, ad Explorers.

Amanda M

Mar 29, 2016

This is my fourth leased vehicle from Verner-Cadby Ford, and my third experience with Darlene. I love that going to Verner-Cadby is stress free, and you know you are getting the best deal possible. No numbers games makes for a pleasant experience. They are very accommodating and actually listen to your wants and needs in a vehicle before giving you options to chose from within your price range. I would highly recommend this dealership.

Alan Bone

Mar 28, 2016

Service was amazing. Help at service desk was great and it was a quick experience. My truck was done in less than 24 hrs and very pleased with the whole experience.

Michelle Schmidt

Mar 26, 2016

2016 expedition. The service is always great and I always get the best help.

Sandra Calvert Nathans

Mar 21, 2016

Always easy to come in for service. Always well taken care of.

Joanne Anderson

Mar 21, 2016

Great service, very professional, done right the first time and on time

Francis Powers

Mar 21, 2016

This was another fantastic experience with the service department at Verner Cadby!!!Frank Powers

Alan Zwickel

Mar 21, 2016

As usual, Rich and his crew are excellent and always take great care of me and my 2012 F150! In fact, I'm now buying another (used) vehicle from VC Ford, and will be having it serviced there as well.

Vincent Carlucci

Mar 21, 2016

The staff was and is always very helpful when it comes to servicing my truck.

Richard N. Leonard

Feb 9, 2016

I love the Verner Cadby team! That comment says it all.

Gaetano Antoniello

Feb 8, 2016

Very nice Thank You very much and when I need service I well be back

Marjorie Rozman

Feb 5, 2016

This was my first service for new 2016 escape which I am leasing... from the start the service was excellent, waiting room was comfortable and clean, I brought some work to do and had paper to recycle and back office staff graciously showed me where the recycle container was. After the service one of the guys in service dept. (sorry i forgot his name) volunteered to review certain features in the car... he was patient, well-informed, and very polite.I live locally, leased the car from V-C, and will most definitely be using their service department.Marjorie Rozman

Michael Cerza

Feb 4, 2016

I am a former Parts and Service District executive who worked in the Chicago District, and I had many dealers that were a part of my various territories. I can honestly say that Verner-Cadby is one of the finest and most professional Ford dealers that I have ever seen and for that reason, I come back for both service work and sales for my Ford purchases or leases, and have brought many people into the store who desire a Ford for their automotive wishes.Keep up the great work and reputation, and I look forward to continue doing business with you for years to come.

Ryan Karg

Feb 3, 2016

The service was great! Everyone was extremely friendly and jumped at every opportunity to make the buying process easier. Both my parents and I have vehicles through Verner Cadby and we wouldn't have it any other way.

Sean Mcguire

Feb 1, 2016

Great service! I called with last minute issue and was taking care of. And I was told it would be at least until the end of the week before I would get my car back. But instead I had my car back within two days. Great friendly service!

Joshua Goldstein

Jan 29, 2016

As always, Rich and the service staff went out of their way to accommodate me and make sure that my explorer is running well. I cannot adequately express how amazing the service department is at Verner-Cadby, they are simply the best.

Kenneth Spilker

Jan 28, 2016

Service was great, Everything,including cost, was explained. Loaner car was waiting and estimated time of service was right on. Rich and the gang are always courteous,friendly and professional.

John Yannuzzi

Jan 25, 2016

2009 Escape Service and staff were great. Customer waiting area is awsome

David Maida

Jan 25, 2016

Brian and Rich took care of the issue with my truck fast and fixed the issue!!!!! No complaints, Verner is a stand up dealership with great service and honorable sales, go see Paul Valario and buy a Ford today!!!!!!!!!

Alessandria Piccininni

Jan 24, 2016

Thank you to everyone at Verner-Cadby ford. Especially to the sales man Tom. I walked in not knowing what I wanted and walked out with the perfect escape. Guy and his team are excellent. My family and myself will continue to purchase our Fords from Verner-Cadby. At the same time my husband also had his truck serviced. Another excellent job by their service deptnent.

Vincent Carlucci

Jan 20, 2016

The service was good. My truck was ready for me the same day.

Nancy H

Jan 18, 2016

Ford 2013 Edge - in for 60,000 mile service and list of to do's fromme -- everything done correctly as USUAL

Michael O Duhaney

Jan 14, 2016

Verner-Cadby Ford never disappoints! They always find time to repair or inspect my vehicle's problem. The employees are friendly and courteous, and they always do their best to get the job done in a timely and efficient manner. My husband and I have purchased 2 Ford Explorers from them. The most recent in 2012. We are currently discussing buying our daughter a smaller Ford car from them. Their the best!

Catherine Maddaloni

Jan 13, 2016

We love Richie, and the ladies in the back. The service was good,we were given a loaner car to use while my transmission was being repaired, but the price was way too expensive. OUCH!

Robert Slawski

Jan 12, 2016

Called for service at the last minute, had a loaner car for me no waiting and as always Verner-Cadby service took care of my needs

Jake Taylor

Jan 12, 2016

Service was great and the truck now runs like the day I bought it. I had 200 miles left on my warranty and Brian brought the truck in right away. Good thing too because the transmission had to be rebuilt. Thank you for getting me in and especially over the holidays!

Claire Seligman

Jan 12, 2016

Great job. In and out quickly. Everyone was helpful and pleasant.

Jane Vogelsang

Jan 11, 2016

I brought my 2011 Fusion in for a maintenance check. An unexpected problem - front axel needed to be replaced. I was given a loaner and in a couple of hours, I had my car ready to go again. The service dept. and Rich Johnson is always helpful and reassuring.

Andrew Kleppe

Jan 11, 2016

Got my Taurus in tip top shape for my trip to Florida.Ran like clock work.AWK

Joe Dzielski

Jan 11, 2016

GREAT STAFF NICE WAITING ROOM GOOD COFFEE SERVICE WENT WELL !!! ILL BE BACK

Patrick Mcginley

Jan 9, 2016

Excellent Service on my 2015 Escape. Excellent Staff. Always a pleasure!

Seth Mason

Jan 8, 2016

Had to deal with two dealerships one who didn't even speak to me and one who treated me as a number. Then I met Paul and Tom of Verner Cadby and I was treated like a human more of a friend than anything. I'll be coming back 100% because of the staff and the atmosphere.

Jeffrey Ross

Jan 6, 2016

I worked with Darlene and can honestly say I have never had a better car buying experience in the 30 years I have been buying cars. I will surely recommend to anyone looking at buying/leasing a Ford

Kevin Kinney

Jan 5, 2016

I would usually rather go to the dentist then go Car shopping, but we had a great experience car shopping at Verner Cadby. We appreciated the fact that we weren't swarmed by aggressive car salespeople the second we walked in the door. We weren't sure what type of vehicle we wanted and Darlene was very helpful and helped us find the perfect vehicle that met our needs and was a great value based on current incentive programs offered through Ford. We felt we got a great deal and love the Ford Fusion.

Douglas Brandt

Jan 5, 2016

Really happy with the service provided by Rich and his team. My Taurus is 8 years old with 120+thousand miles. He is always clear and concise and follows up regarding issues we've discussed, etc...I also purchased my new Escape with Verner and that experience was equally as terrific. Looking forward to having my son purchase his car in the Spring 2016 at Verner!!Thanks and Happy new year!!!

Rudolf Applemann

Jan 4, 2016

2011 ford 150. super great service. super staff especially. Richard Johnson,service manager.

Diane Funsch

Jan 4, 2016

I love going there,, always so friendly and HONEST!!!!!!! I got a Ford Fusion, which I did not think I would like,, but I LOVE IT,,I will go back to them again for sure when my lease is up,,(this is my second lease f rom them,, would not go any place else)(

Joseph Sorensen

Jan 3, 2016

I leased a ford fusion 2016. My salesman was Andy and was excellent! I have been dealing with Andy and Verner Cadby for my last three leases of ford fusions and will continue to do so

Lisa Cupito

Jan 3, 2016

The staff is helpful, courteous, and informed about their product. Thank you for a wonderful experience.

Andrew Yellin

Dec 31, 2015

I have leased several cars from Verner Cadby. From my salesman Andy to Carl the general manager, the experience is easy and seamless. I would never go anywhere else for a Ford. I leased my second Edge and so far I love it, more importantly my wife loves it.

Matthew Perna

Dec 30, 2015

2016 Ford Fusion was leased. Service was all around great! Such a nice/pleasant experience, particularly compared to past experiences with competitors. Tom Cupito was extremely nice, helpful, fair and knowledgeable. I look forward to coming back at the end of my lease and will recommend both Verner Cadby and Tom to friends and family.

Sean Smith

Dec 29, 2015

Tom was great, Originally I was sold on the edge almost to the point of getting it but when the price was a bit too high for me he had me try the escape and I fit a lot better than I thought I Would and ended up getting iit that day. The rest of the staff worked quickly so I could pick it up pretty much the next day. Overall a great experience

Nelson

Dec 28, 2015

Service Reps are always very helpful and informative.

Siobhan Fuller-mcconnell

Dec 27, 2015

Excellent, as always. I trust Rich. Never have an issue, and if a problem does arise, Rich handles it right away.

Dawn Dunne

Dec 27, 2015

Andy is a great salesman, easy to work with. Service dept. top notch not pushy also a great service with a loaner vehicle. I do recommend Verner Cadby to friends and family.

Russell Koch

Dec 26, 2015

service rep accurately diagnosed problem with heat/AC system and arranged prompt repair

Cassidy Smith

Dec 26, 2015

Working with Tom was truly a pleasure. Everything went smoothly and was a great experience.

Michael Bruchac

Dec 24, 2015

High quality service, loaner was ready to go and clean, staff was professional and friendly at all times.A good all round expereince..

William Straus

Dec 24, 2015

I was very happy with the service at the dealership. My only complaint was that I got the appointment almost a month after I called to make the appointment.

Raymond Trepkau

Dec 24, 2015

Staff took me right away, explained the repairs, and got me out the door quickly.

Trudy Weiner

Dec 24, 2015

The staff--as always--was helpful, and the problem was resolved quickly and effectively.

Susan Rivera

Dec 24, 2015

Had to call from the road because of a low tire. Rich took me right away and gave me a loaner because the tire needed to be replaced and was out of stock. All set early the next business day. Verner-Cadby is the best!!

Richard Hagerty

Dec 21, 2015

As usual, friendly, courteous, knowledgeable and efficient service(especially from Rich Johnson and from Glen in the Body Shop) abounds at Verner-Cadby, which is why I got my last 3 Explorers there and will be back next August 2016 when my current lease expires for another Explorer!

Jessica Rosenberg

Dec 15, 2015

Staff is helpful as always! Great experience and was able to fit my schedule nicely.

George Casazza

Dec 15, 2015

My experiecence great. I purchased a 2016 Ford Fusion. The service was outstanding as usual. The staff was terrific and my salesman Tom and the manage Carl friendly and knowledgable about how the Fusion work.

David Maida

Dec 15, 2015

Service is always great!!! Dennis and Rich always makes sure customers are taken care of!!! If your buying a car see Paul..... Great guy

Michael J Bolger

Dec 10, 2015

The Service Department continues to provide outstanding assistance and customer service, which has kept us coming for over 25 years. Rich Johnson is the best- he routinely exceeds expectations and goes the extra mile!

George Casazza

Dec 10, 2015

1916 Ford Fusion. Service was professional and helpful. T.he staff was great as usual

Joanne Anderson

Dec 8, 2015

The service was great, both advice on what should be done, and the actual performance of the work. We service all our vehicles at Verner-Cadby and are very confident in driving them because we know the service is always done right!. Thank you.

Karen Kearns

Dec 8, 2015

Your flexibility to fit me into the service schedule was appreciated. Your attention to my concerns makes me feel like a valued customer. Thank you!

Kimberly Mckenna

Dec 7, 2015

I purchased a 2016 Ford Fusion.Your staff was wonderfully accommodating as well as knowledgeable and patient. The process was smooth and finalized in an acceptable time frame.

Rosemarie Manfra

Dec 3, 2015

I purchased a 2016 Ford Escape and I love it. It handles beautifully and is fun to drive. There are so many features, all of which make this car easy and safe to operate. The staff at Verner-Cadby Ford was very helpful, especially Paul Valerio and Darlene Taylor.

Joel Weinfield

Dec 2, 2015

brought my car in for a re call...never got a call back as to when it was ready or xtra work. I called and found out it was done and the xtra work was done without my acknowledgement/approval. The agent was wonderful and help clarify the concerns I had. Please thx him (I don't remember his name)..he was a pleasure and a asset to your business,Judy Weinfield

Anzelm Krysa

Dec 1, 2015

I just financed a Ford explorer. Easy and great experience. Sales Guy knew the inventory and was able to exceed my expectations on the vehicle and meet my budget.Professional and personable. Great dealership, friendly staff, and would definately recommend to anyone who is looking for a Ford.

James Mchugh

Nov 30, 2015

I have bought all my cars from Verner Cadby and always have them serviced there. I caddied for the original owner many years ago and continued the relationship with the family as I got older. I am always treated with professionalism and respect. I could not imagine going anywhere else.

Paul Fuzzi

Nov 30, 2015

As usual in and out on time and done right. Great people form Service personnel, parts etc.....

Joyce Marando

Nov 30, 2015

Service was quick and efficient, all services requested were satisfactorily completed. The waiting area is clean and comfortable.

Rosario Marano

Nov 25, 2015

Excellent car but you should put the ignition switch on the dash and boost the engine hp to 250.

Lois Jacobs

Nov 22, 2015

My experience was a positive one. I felt that they were concerned that I drive a safe car.

Raymond Trepkau

Nov 20, 2015

I stopped by with my 2014 Ford Focus for the 10,000 oil change w/o an appointment. The service staff took me right away, did some other routine maintenance, and got me on my way quickly. A pleasant experience.

Siobhan Fuller-mcconnell

Nov 18, 2015

Love Rich. Always honest and straight forward. Trust him.

Phil P

Nov 17, 2015

I have a 2010 Ford F-150.....Still bring it to V/C ...Excellent service....Friendly staff

Corinne Cornwallis

Nov 15, 2015

I have a 2012 Ford Focus. Service is always quick, professional, fun and friendly. They go above and beyond to help and keep the cost as minimal as possible. I reccomend this particular dealership to everyone!

Robert Steins

Nov 14, 2015

Great service. clean and well organized. Very friendly and knowledgeable

Thomas Benanchietti

Nov 12, 2015

Great service as usual. The worse part was filling this our!

Cynthia Maloney

Nov 10, 2015

Staff is very friendly. I was out very quickly. Have had staff issues in the past. Seems that they have been corrected.

Peter Nardella

Nov 5, 2015

Tom was excellent. Highly recommend. Fair and homest with no pressure.

Susan Rivera

Nov 3, 2015

Service is always outstanding. Had another issue with a nail in a tire (I must be driving in the wrong places!) --I called Rich from the road as soon as I discovered the low tire, and he said to come right in. All fixed--awesome service!Since you ask about the facilities, I'll add that there have been very nice renovations--and the coffee and snacks are great.

Laura

Oct 26, 2015

All of the staff was very courteous; would ask if want coffee, something to eat, or something else. I felt comfortable with my 5 month daughter. I went in for an oil change and other simple routine maintenance. The service was quick and the guys at the service desk were very accommodating to me; one even offer to go up to the pay window for me to not have to bring the carriage into the loud garage. A free car wash coupon was given on my way out. This is my third lease car with this dealership and have always used them for my car maintenance. I will continue to do so in the future for their honesty and being excellent hosts as you wait.

Robert Heiblim

Oct 23, 2015

Typically smooth, friendly service on time and as promised

Joyce Marando

Oct 23, 2015

Comfortable, friendly,efficient! Work done requested, waiting time a pleasure in comfortable facilities.

George Burrows 4th

Oct 22, 2015

I had brought the car in for a thumping noise in the rear and was thinking it was a tire problem. The service team advised me it was a problem with the transfer case and would be replaced at no cost to me. They also told me it had taken awhile to determine just what the problem was but that was better than not finding the cause.

William Bailey

Oct 22, 2015

I have just leased a 2016 Escape (10-21-15), but previous to that that my 2013 Escape had been serviced frequently at Verner Cadby's service dept..The service has been excellent, personnel friendly and efficientWould recommend

William May

Oct 22, 2015

While I was prepared to wait for my service & a recall repair I was given a loaner car to use--great idea. I was called to discuss the various services so I could decide on which ones I wanted. Also-great cookies at the service desk

Charles J Graber

Oct 18, 2015

I have bought many fords and continue to do so, due to Verner Cadby's sales and service septs. They are great to work with

Robert Ross

Oct 17, 2015

Richie and Glen do a good job. I have used the mechanic and body shop several times over many years. They stand behind their work.

Glen Roselle

Oct 16, 2015

My daughter was home from collage for only two days when her Ford Escape needed major repairs to it. When they told me that it would be tied up for a several days I had to tell them she was due back at collage. Rich (he is the greatest) got the parts in and got people working late and early to get it done for me. ALL the guys back there do a great job and they are the reason I use that service department. I TRUST them and appreciate their opinion. I will be looking for a new car in the coming year and am looking at a Ford because of the service departments continued high quality of work. In closing let me say do not give these guys a plaque, given them a raise for the great job they do.

Harry Daloia

Oct 13, 2015

As always excellent service. 10's across the board.

Carol Paonessa

Oct 13, 2015

service department is very willing to assist with everyday problems. I had a low pressure tire light come on and they happily took the car and checked/adjusted all of the tires' pressure.

Thomas Benanchietti

Oct 7, 2015

Great crew as usual. Rich always takes care of my truck and is very professional!

Peter Fortoloczki

Oct 7, 2015

Dropped in for service, no appointment. I was taken care of very quickly with excellent service. The service manager is probably the best I've experienced with new car dealer repairs.

Russell Sacco Jr

Oct 5, 2015

I have 113,000 miles on my '07 Escape. Kudos to the service department. This is wonderful dealership.

Robert Conti

Oct 2, 2015

John Strain & Rich Johnson are always helpful in keeping me & my vehicle safe.

Richard & Pamela Hagerty

Oct 1, 2015

Service Manager Rich Johnson was able to fit us in, same day because the Window was stick OPEN with 4 days of rain predicted!This is a WONDERFUL example of GREAT Customer Service!Car is currently back in for Body Work and Glen Krug is equally capable and efficient in handling our needs!Thank youRich & Pam Hagerty

Mary Canale

Oct 1, 2015

Very accommodating service staff. Always friendly and willing to go the extra step.

Robert Tavarone

Sep 29, 2015

Purchased a few vehicles there. Good staff & service & parts departments. Quality work and they try to keep vehicle clean. The facilities can seem a bit crowded at times but it is generally well kept & clean. They're doing a bit of remodeling to the dealership now

Amy Paternite

Sep 29, 2015

Paul Valerio and the entire staff are a pleasure to work with. I am a repeat customer and always recommend Paul when I have the opportunity. Although there is a closer Ford dealership to my home, it's worth it to drive a little further to have the comfort and peace of mind in knowing that I'm not being taken advantage of. They take the stress out of what can be a stressful process. I highly recommend Paul and the entire Verner Cadby staff - both sales and service folks are a pleasure to deal with.

Leslie Lehman-gialanella

Sep 22, 2015

I went in for a recall. Was in and out in a half an hour.While I waited I enjoyed a hot cop of freshly brewed coffee.

Colleen

Sep 16, 2015

Service staff are always excellent. When I arrived, I was told there were two ahead of me and it would be a bit of a wait. Nice surprise to be in my car leaving exactly one hour after I arrived, despite the "wait".

Robert Ross

Sep 12, 2015

it is always courteous and pleasant. usually requires more service than I planned for but the car has 130,000 plus...

Robert Heiblim

Sep 11, 2015

I have bought many vehicles from Verner Cadby. While the overall improvement and quality of Ford vehicles is one of the reasons, the main reason is the staff and service from this dealership. The sales process is simple, easy and relatively transparent with ease to discuss competitive pricing and options. The support is there when you need it.However, the jewel is the service department. My experience with them is outstanding, with service above and beyond in all cases. They are always on your side. This is why I recommend this dealership.

Theresa Washkewicz

Sep 10, 2015

I woke up early to start my day only to find I had a dead battery. A quick call to the service department and asked for help. Once I got a jump, I drove over and Rich and the service department were ready and I waited while a new battery was placed in my car! A short delay but I was on my way to run my errands. They were great!

Heidi Pfefferkorn

Sep 9, 2015

Loaner car, available as usual, made service for 2012 Escape especially convenient.

Darrell Wilson

Sep 8, 2015

Good Service as usual. I had 2 issues(windshield washer pump and mass air flow sensor) with my 2013 Ford Taurus. Everything was covered under warranty. I like the fact I was able to pickup a loaner for the whole weekend.

Claire Seligman

Sep 5, 2015

Great service done quickly in and out on time. Very professional

Judith Vogel

Sep 4, 2015

As always the service was great. Rich and his team are always friendly, respectful of my time, communicate well and go beyond to ensure my vehicle is running well and I leave the shop feeling comfortable and confident any problems I had coming in, are tended too.

Casper Gilbert

Sep 1, 2015

It was a pleasure dealing with Carl Ventricelli the manager and with Tom Cupito the salesman. They were very helpful in closing the lease deal on my new For Fusion.

Virginia Bevilacqua

Aug 27, 2015

My car was in for routine service. The staff was courteous and completed the service for the time promised.

Bob Ayers

Aug 25, 2015

Very good experience from order to delivery. Excellent, well-trained, and responsive staff.

Kimberly Duesler

Aug 25, 2015

Rich in the service dept is awesome! My 2014 explorer was making a strange noise, maybe dust on the brakes and he fixed at no charge. Great sales and service dept here!

Donna Krusznis

Aug 23, 2015

Professional, thorough, informative and personable. Wonderful experience! Job well done!

Eric M.

Aug 19, 2015

I needed a service on my 2015 Ford Mustang that I purchased at Verner-Cadby. Rich Johnson handled my service scheduling and appointment,. As always he was professional and very helpful. The service was prompt and he contacted me as soon as the work was completed. Verner-Cadby is relatively far from my home, but I will continue to bring my car there because Rich makes the service experience seamless.

Susan Rivera

Aug 17, 2015

I always recommend Verner-Cadby. I think my first car from them was a 1985 white Taurus and I have been with them since then and have always received outstanding service. I trust how they take care of my car and Rich Johnson, the service manager, treats me like family. I am a very loyal customer. This time the service was simply fixing a slow leak in my tire, which they did while I waited.

ezuke22

Aug 14, 2015

This may be my second or third review of Verner-Cadby's service department. I called Rich at the Verner-Cadby Service department because I needed an alignment and some other items checked on my car. I mentioned I needed a loaner. When I arrived, Rich had all the paperwork prepared and I was in my loaner and on my way in minutes. I dropped the car off at 7:30 and he calls me at 9:30 to let me know the service has been done and the car is ready for pick up. I bought my car at Verner-Cadby, which is a good distance from my home in West New York, NJ. There are probably 2-3 Ford dealerships closer to my home and office, but I'll keep bringing my car to Verner-Cadby for service because they are professional, prompt, and do quality work. Thanks Rich.

Sandra B

Aug 14, 2015

My experience with the service dept was great. They took care of my Explorer and everything was under warranty, that made me very happy. The service men were really nice, helpful, prompt and had a loaner car for me too. PERFECT EXPERIENCE!

Edward Whitmore

Aug 5, 2015

I have a 2013 C Max Energi as well as a 2014 Escape Titanium, the C Max replaces a 2011 Edge I had previously. The folks at Verner Cadby are always awesome and great to deal with. The service department is second to none and can always be relied upon to educate me on new technologies as well as always trying to save me money. They are extremely honest...finally I have a dealership I can rely on. i can afford to drive any car or SUV I want, but because of Verner Cadby Ford I will always be driving Fords.

CleanYpurOwnInjectors

Aug 4, 2015

They tried to sell a fuel injector cleaning service to my wife for $150 because there's no replaceable fuel filter. The car has 11k miles on it. The owners manual says the fuel filter never needs service or replacement. Everything would've been excellent if they hadn't left a bad taste in my mouth from trying to sell a service that is not only gimmicky, but said to be unnecessary by the manufacturer.

Douglas Brandt

Aug 3, 2015

This was quite possibly the best experience I have ever had getting a car. From the moment I stepped into the showroom I was treated with respect. The deal was closed in less than one hour. I had not been looking forward to dealing with getting a third car for my family of 7, but my salesman, Tyler Curran, made it easy and listened to what our needs were and was honest, sincere and had great knowledge about the 2015 Ford Escape. He was a joy to deal with. Financial concerns, especially in todays' outlook, were specifically addressed and acknowledged. We love our Ford Escape and look forward to coming in with my older sons and daughters, to purchase and/or lease cars in the near future.Thanks So Much Verner Cadby,Doug

Donna

Jul 29, 2015

rich is always pleasant polite and fast******************************************************************************

Nancy Gonzalez

Jul 27, 2015

Staff is very helpful and courteous.. They explained all repairs and services performed and verified the charges with me.

Mary Canale

Jul 24, 2015

Always so friendly and willing to help. Responded to my need to have the car repaired ASAP and resolved the issue in a couple of days for me. Great service

Mary Jo Giasone

Jul 22, 2015

From the moment we arrived at tVERNER everyone was extremely helpful. My experience was very pleasant. My sales person Tom couldn't have been more accomodating. The young lady who handled the finance end was terrific. She clearly explained everything,as did Tom. (I forgot her name). Very pleased. Thank you.

Debra Hendler

Jul 20, 2015

I purchased a 2015 Ford Escape,the salesman was very helpful for what I was looking for. Took a great deal of time to answer my questions and concerns. The service at Verner-Cadby is excellent,always has been..The staff there is very nice and helpful,and also answered questions that I had. I would recommend this dealership to anyone that is looking to buy a new vehicle.i have gone to other Ford dealerships,but Verner-Cadby by far is the best.

Glen Roselle

Jul 16, 2015

Your service department is always top notch. Rich is the best. Rich is doing a great job. He is honest and I come there because of him even though it cost more at the dealer to have the Ford fixed.

Nancy Hendricks

Jul 14, 2015

Leased 2015 Ford Fusion Titanium - GREAT PURCHASING EXPERIENCE -- Staff Knowledgeable and HELPFUL

Joan Gargiulo

Jul 10, 2015

I already said how great an experience it was to work with the Team at Verner Cadby.But I never received the email to confirm. So once again.

Michael Fischer

Jul 9, 2015

I contacted the dealership through a web site. When I arrived, I was welcomed by a friendly, knowledgeable salesman, Paul. In short order, he retrieved the Ford Fusion that I wanted. He gave me short "tour" of the car's distinctive features and was able to answer my questions. We then reviewed the financing details. The car was mine a few days later.I appreciated the professionalism and friendliness of the entire transaction as well as the assurance of their future support of the car's needs. car's

Colleen Lawrence

Jul 9, 2015

Pleasant atmosphere. Staff, whether office, sales, or service, regularly offer coffee and snacks. Service staff always keeps me informed as to any issues they've found and how long it will take before my car will be available. Last visit was for body work and the car was ready a day before I expected.

Darrell Wilson

Jul 9, 2015

I leased a 2016 Ford Fusion. I feel that I got a fair deal and was treated with the highest amount of respect throughout the process. Tom Cupito was my salesman. This purchase was a surprise for my wife, all of the staff thought that was nice and joked with me about it a few times. As this is my second lease(also have 2013 Taurus) a lot of staff remember my name which is always a good thing. Overall I'd recommend this dealer to anyone.A happy customer, Darrell W.

Valencia Porter

Jul 9, 2015

Verner's staff is always amazing. Customer's come 1st. They work hard to get you back on the road as quickly as possible. Explanations are always carefully given and satisfaction of great importance.

Raymond Trepkau

Jul 9, 2015

I purchased a new 2014 Ford Focus. The price was right, I had it in 2 days, the sales rep Darlene was great, all-in-all, a great experienece!

Edward

Jul 9, 2015

The Service Manager very nice and helpful. We were given a loaner car too, which was great.

Lester Anderson

Jul 9, 2015

Verner Cadby is a great dealership. Our family now has three Ford vehicles, all purchased from Verner Cadby, The sales experience was excellent with no surprises and a great price. But the thing that keeps us coming back is the service. We do all our vehicle service at Verner Cadby. They have fair prices for service, but most important, they keep the cars running at 100%. When there is a service issue, they fix it fast, and correctly the first time. Everyone there is very professional and gives you confidence that everything is being done right. Thank you for exceptional service.

Carol Ruggiero

Jul 9, 2015

Great sales and service. Always complete in explanation of features on the car.

Elie Moneuse

May 9, 2015

I purchased a 2015 Mustang convertible. The entire experience could not have been better. This was a car I wanted to buy from the moment I saw it. As soon as Ford was accepting orders Darlene called me to let me know and to come down. The entire purchase, trade-in and delivery was handled by Darlene with incredible professionalism. This is the second car I have purchased from Verner-Cadby and Darlene. I really don't think I will ever go anywhere else to buy a car. I would suggest to anyone I know, and I have, if they are looking to buy a car go see Darlene first.

Ford Excape Owner

May 7, 2015

This Ford dealer is near my work. My air conditioning is not working, I stopped by to see when they could fix it. I was told to leave it, they would give me a loner car and fix the a/c. He then asked me where I purchased the vehicle, because I did not purchase from them - the appointment changed to a month from now. I will never go to this dealer again - never recommend them !!!!

Eric M.

May 4, 2015

Richard Johnson was my service representative and he makes the whole service process seamless. Verner-Cadby is a out of the way for me as I live in West New York, NJ and work in Manhattan, but I continue to go to Verner because Richard makes it so easy to drop off my car, get a loaner if I need one, and pickup my car. I never have to wait very long and am usually in and out in no time. I unfortunately can't say the same when I get my Infiniti serviced. I will continue to have my Ford serviced at Verner-Cadby.

Susan Rivera

May 1, 2015

Service Manager Rich Johnson always treats me like family at Verner-Cadby. He and Brian take great care of me and my car and always provide a loaner. Not only do they service the car well, but they also have it washed, so I get a clean car as well. And I'll never forget what they did for me one Christmas season years ago. I had a small dent in my car. They fixed it, and when I went to pay, they said "Merry Christmas"--no charge. That was amazing.I also feel like I get the straight scoop from Andy in Sales. I've been getting my cars from this dealership since the 1980s and trust that I'm getting the best price, as well as service, from them. I always recommend them to my friends.

Nancy Hendricks

Apr 29, 2015

As always the SERVICE STAFF - was excellent -- Brian handled my needs todaywith the Ford Edge. Simple oil change and plug in tire. While they took careof that I was busy with Sales Department - Andy -- checking out a new Fusion.Only Dealership I work with. Always pleasant, professional team. Way to Go.

Helen Stack

Apr 29, 2015

The whole process was quick and easy. Everyone there is so accommodating and efficient. It was a busy morning for me, and they gave me an Edge to run my errands. Everything worked out so well. I was more than pleased with the experience.

Angie Barillari

Apr 28, 2015

Staff were extremely helpful and accommodating. A loaner car is extremely important when your car needs major repairs. Thank you

Karen Kearns

Apr 28, 2015

I appreciate that I am always treated in a professional way and the service needed is done correctly.

Bryan Goldsmith

Apr 28, 2015

Easily made a time slot to bring in my Escape & was given a loner car to use without any complications. Dealer communicated all services & charges in a timely manner & all services were completed the same day. Rich even helped complete the rebate for services done.

Joann Berzak

Apr 25, 2015

The service for my Ford truck was excellent. The work was done in one day.I received a loner vehiclefor the day. The staff,as always, was helpful, pleasant, agreeable.

Stuart Slotnick

Apr 25, 2015

2011 ford edge. service is wonderful! Rich and his team are great and always a smile!

Charles Riley

Apr 24, 2015

The members of your staff in the service department are both knowledgable as well as courteous. They try to keep the appointments as on schedule as possible and are accomodating to their customers.

Valued Customer J.R. Tile Installations Inc

Apr 24, 2015

Everyting was great. I called Rich, he immediately had a tow truck come to tow my vehicle. Greg in the body shop did a great job repairing my vehicle. Thank you.

Patrick Mcginley

Apr 24, 2015

Service & Staff were Excellent! Very satisfactory.

Robert Ayers

Apr 24, 2015

Staff was particularly helpful especially our sales representative Darlene. The dealer himself is an upfront, honest individual and it reflects throughout the dealership. I refer friends and business associates regularly to Verner-Cadby Ford.

William May

Apr 24, 2015

I needed to replace a front tire that had been ruined by hitting a pothole.i only had a short time available as I had a doctors appointment. The service department replaced e tire & checked to be sure the car was ok in a very short time-I barely had time for a cup of very good coffee in the customers lounge. I aWas very pleased with the service & a very fair price.

Joseph Zieser

Apr 24, 2015

Rich and the rest of the service department never let me down. I have been bringing in my truck since I purchased it in September of 2001! It still runs like a top. With preventative maintenance I expect my truck to last for a long long time.

William George

Apr 24, 2015

Service is great. Staff was better! The facility is excellent and the waiting areas rock.

Albert Centonze

Apr 9, 2015

It is always a pleasure to have your car serviced here. Honesty is the big factor, no over sells just straight forward service.

Matthew Moneuse

Apr 7, 2015

I worked with Darlene and my experience could not have been any better. I only had time to speak with her through email and she was extremely responsive and supportive and made my purchasing experience as easy as possible. I worked in the industry and I really appreciated how helpful she was. She went the extra mile in finding a way to make a deal work that best fit my needs. I would absolutely recommend Darlene to anyone I know, who is in the market for a new vehicle. I bought a 2015 Ford Explorer XLT and I absolutely love it. Thanks Darlene and thank you Verner Cadby!

Theresa Washkewicz

Mar 31, 2015

My car was in the body shop after having been in an accident. Not only was the work completed when promised but it was as if the accident never happened both inside and out! The outside looks great and you even fixed my license plate. AND All of the grease left in my car on the driver's seat and driver's door by the tow truck driver was gone!I hope to never ever have another fender bender but you were all awesome! Including a loaner when my insurance had me return my rental...OK so it was an explorer and I felt like a little kid driving her parents car but it sure made my life easier

Melanie Goltsch

Mar 31, 2015

Glen is always extremely helpful and does a great job! I'm always happy with the work Verner Cadby does.

Kenneth Spilker

Mar 30, 2015

We purchased a 2013 Fusion. The service department has always been professional. They have always explained the service required and the time required. Service dept is top notch.

Joan Susicke

Mar 30, 2015

Verner Cadby is great. I have been a client for well over 20 years.

Pat Maraviglia

Mar 18, 2015

I purposely stayed in the Ford family of cars specifcally to remain with VC dealership!

James Corbett

Mar 17, 2015

This was the Spring tune-up on our 4-wheel drive, keep-us-safe in the snow Explorer...Service was fast and professional, as always, all of the work found and completed as expected...Although this was routine, your guys helped me twice before in emergencies...I am loyal 4-ever...!

Joyce Marando

Mar 14, 2015

I explained that I wanted to wait, but had a limited time schedule, thanks to Rich my work was completed in plenty of time and as usual the experience was a pleasant one.

Paul Beck

Mar 10, 2015

Took my car right away, fixed the problem, I picked it up the same day. Very good experience, but then again it almost always is!

James Sherriffs

Mar 10, 2015

As usual I was completely satisfied with Verner-Cadby. My only concern is that my five year old vehicle with forty five K miles experienced two oil leaks in one month. Yes, American cars have improved, but they have a way to go yet to catch up to the quality of Toyota,Honda or Subaru.

Mary Taccone

Mar 10, 2015

Service was excellent. Problem was immediately diagnosis and corrected. Great job guys!!

Eugene Dassing

Mar 10, 2015

Schedule service, it was fast and courteous, the work was done as expected.

Christopher Bianc

Mar 10, 2015

Everybody was very helpful, nice and the work was done fast. Very happy

Laurie Johnston

Mar 9, 2015

No Complaints, Everyone is Friendly. I had my Oil changed Sat and Waited while having a cup of coffee.

Bob S

Mar 9, 2015

Quick turn around. Very helpful and no nonsense. Walk in service with no appointment

Peter Fortoloczki

Mar 9, 2015

This is a '14 Mustang GTService was quick and precise, and the service manager was very attentive, which I appreciate. Everything I ask for was done.And they didn't ask me if I bought the car there, which I did, but I hate that question none the less. It leaves an impression that they only care about Fords that they sell.

Gerould Goetz

Mar 4, 2015

As usual, terrific customer service. Rich and Paul are extremely helpful and knowledgeable. Rich took the time to go over all work performed on my vehicle so that I knew exactly what was done and why (yes, we also discussed this before I authorized that any work be performed). And, they were quick to offer a "loaner" vehicle.The only issue that I have is the cost. I know that a lot of work was needed, but I feel that overall the cost was just too high. Hence, the lower ratings. If I was just rating the service (sans the amount charged), I'd give you excellent across the board.

Ronald Manning

Feb 27, 2015

service greatly exceeded my expectations. everyone was as nice as they could be, repairs were completed on time, loaner vehicle was very similar to my car. we live much closer to another Ford dealer, but this is our third purchase from Verner cadby. we are very happy!

Valued Customer Robertson Peck Inc.

Feb 27, 2015

As always Verner Cadby gets it done and I appreciate the good Service form all the Staff.

Ryan Mcconnell

Feb 26, 2015

Everyone was very polite. Obviously knew what they were doing because my car was fixed up and running in a timely manner.

Alan Zwickel

Feb 26, 2015

as always, fast courteous and affordable service! Rich Johnson is always on top of everything, and his guys are the best in the business!

Patrick Mcginley

Feb 26, 2015

2015 Ford Escape. Excellent Service. Excellent Staff; Andrew, my Sales Representative is Outstanding in all Respects.Have a great 2015! Patrick McGinley

Joe Lange

Feb 25, 2015

very accommodating for early appointments ues of loaner car

Nancy Hendricks

Feb 25, 2015

The SERVICE STAFF had this dealership is the BEST !!!! I have bought mulitple cars thereand SERVICE SELLS the CAR -- sales team is wonderful as well -- but when you have the staff they surround themselves with NOTHING BUT PRAISE HERE -- friendly, HONEST, GET THE JOB DONE RIGHT.Hats off to the VERNER CADBY TEAM -- they deserve the OSCAR . This time I had Edge serviced. Next will be my Mustang.

Chris Mcgowan

Feb 20, 2015

The staff is always very helpful and friendly. I have been coming to dealership for service for years and will continue to do so. My ford explorer is always well taken care of.

Donna Krusznis

Feb 19, 2015

The service team was very professional and courteous. Great experience! Thank you!

Valued Customer Concordia Lrn Cntr St Jsph

Feb 19, 2015

From sales, whom helped us find the right vehicle for our school, to service, who are polite and knowledgable, Verner-Cadby is the best!

Margaret Wyckoff

Feb 19, 2015

I took my Ford Escape for servicing. I was greeted with an enthusiastic and cheerful service gentlemen. I was treated like a queen. They let me know what was happening and the price. The experience was very pleasant and would recommend Verner Cadby sales & service to anyone.

Paul Fuzzi

Feb 18, 2015

Brian was very helpful to explain what was needed for my Explorer and to let me know how long the service would take. As always, I felt right at home with your dealership for both the service they provide and making you feel welcome.

Richard Hagerty

Feb 16, 2015

Check AIR BAG came on last night??Also thought I saw new drippings under car?

Henry And Rita Hibo

Feb 12, 2015

Except for paying, always a good experience. Everyone is helpful and friendly

Patrick Defrancisci

Feb 10, 2015

2015 Explorer. I was very well satisfied with the experience overall.

Bill Lamson

Feb 6, 2015

I own a 2001 Ford Taurus, which I hunted for, found, and purchased some years ago. Today, at 155, 500 miles, my car looks brand new, runs extremely well, and is in great shape. On long trips, this car gets 30+ mpg.All this is due, kin large part, to the expert regularly scheduled maintenance and periodic minor repairs orchestrated by Service Manager Richard Johnson and his service team. They are upfront, frank, honest, reliable, and put all their talents to bear in doing a spectacular job with the needs of my favorite Taurus. I can't thank them enough!Bill Lamson

Russell Koch

Feb 5, 2015

Friendly, courteous Service Manager & staff. All work done promptly and as ordered/discussed.Facilities are undergoing improvement renovations.

Valued Customer J.R. Tile Installations, Inc.

Feb 5, 2015

The staff was very helpful. Rich and the service department did all they could to make it easy for me.

Joseph Giampa

Jan 26, 2015

I have never experienced such excellent service at any other dealership that I have ever dealt with in my entire life!My daughter's 2012 Jeep Liberty was returned to me in better condition than when I purchased it brand new! I give Verner/Cab Service Dept my highest rating and I would strongly refer them to my family and friends!

Thomas Ferrante

Jan 20, 2015

It is always a pleasure working with Andy and Carl at Verner Cadby!

Ronald Colvin

Jan 16, 2015

Very pleased. They even found our missing Garmin GPS unit that's been missing for 2 months (under the passenger side seat) !

Valued Customer Level One Construction Services

Jan 14, 2015

They always take care of me fast and efficiently. Always accommodating.

Judith Vogel

Jan 13, 2015

I needed both service and body shop work. Staff was extremely helpful providing me with an explanation of everything that needed to be taken care of. While waiting for the estimate I was given frequent updates on what was being looked at. I was provided with a loaner car. There was one thing that would have made the experience better. The windshield fluid dispenser did not work on the loaner car which made it a bit challenging given it snowed that day and the windshield needed frequent cleaning.

David Katz

Jan 13, 2015

Great service, great people. I showed up late but they still accommodated me.

Carmela Collazos

Jan 13, 2015

My vehicle was dropped off in the morning and ready by lunch time as promised. Everyone there is very polite and helpful. Great experience.

June Regenburgh

Jan 12, 2015

I have been working with Rich for years. Always a pleasure!!!!The service department as a whole is professional, polite, and easy to work with.

Linda Mcgeehan

Jan 9, 2015

Very friendly as soon as you walk into the door at service. I have a 2014 Escape. They had a car available for me which was very convenient.

John Taylor

Jan 7, 2015

Showed up without a appointment for an oil change. I was out of there in 45 minutes. Great service.

Albert Centonze

Jan 7, 2015

Your service Department is by far the best. Your Manager is on top of it from start to finish.Keep up the great work........

Theresa Butler

Jan 1, 2015

rich was very helpful in service it was wonderful.

Gerard Muro

Dec 31, 2014

RIch was great at notifying me of all work before scheduled with a complete review and cost for my approval. Rich also went pout of his way to make sure it was done in a timely manner and had the truck cleaned and ready for pick up at end of day as noted. Rich even extended the use of a vehicle in case I needed a loaner. Thank You to Rich and his team.

Amy Evans

Dec 30, 2014

Service was good and staff was very helpful .........................................................................

James Higgins

Dec 30, 2014

Everything was checked out and it was a rather quick job, too which is pleasing. All the staff are friendly, too.

Jacqueline Albercht

Dec 30, 2014

The service manager, Rich Johnson, was EXTREMLY helpful and knowledeable about Ford product.

Amy V

Dec 30, 2014

The staff was very helpful and accommodating. My car had transmissions issues and was corrected after my service. Service was not as long as expected. Thank you Brian for being so helpful and understanding!

David M Crooks

Dec 29, 2014

We make this same comment all the time. We love the guys at Verner-Cadby, both sales and service, and make it a point to always have at least one Ford in our possession so that we have a continuing relationship with this dealership.

Thomas Keen

Dec 21, 2014

Verner Cadby is the best!! This is our second ford from them. They are great!!

Gene Sanders

Dec 20, 2014

Like always the service was excellent truck was done on time like they said with no problems or surprises

Harry Daloia

Dec 19, 2014

Great service, very helpful. I have bought cars from them for years and never had a problem from buying to repairs. They are always there for you.

Jeremy Salter

Dec 19, 2014

Excellent service. Facility appears to have one large restroom. Waiting area comfortable.Windshield wipers installed several months ago have chattered with almost every upstroke, except when the rain warranted a higher stroke rate. With rainier weather this becomes more annoying, but this was a fault from day one, and I'll soon replace wipers with an aftermarket brand.

Valued Customer Group Contract Inc

Dec 19, 2014

Very Helpful Staff and Rich always go out of his to satisfy my needs

John Rylick

Dec 19, 2014

GREAT STAFF & MANAGEMENT . THANKS IWILL BUY MORE CARS & TRUCKS FROM YOUR DEALER SHIP .

William Bailey

Dec 18, 2014

I purchased an Escape approx. 2 years ago. The service has always been excellent and timely

Tim Horsley

Dec 16, 2014

As always Verner-Cadby technicians did a great job on the repairs and corrected all concerns I pointed out and completed repairs in a timely manner, Outstanding customer support will always bring me back to Verner Cadby for all my future auto care needsGreat Job to everyone at Verner Cadby

Sharon Wolfe

Dec 15, 2014

I have a 2013 Explorer which I absolutely love! this is my third Explorer and I certainly plan on leasing another one when this lease expires. The service center at Verner is tremendous! I've had the pleasure of dealing with both the Service area along with the parts area and both departments are friendly and helpful - they go above and beyond simple customer service and all deserve Christmas bonuses!! I have recommended the service area to all I know with Ford vehicles because of their excellent customer service. My vehicle is always ready on time and everything is done to perfection! The rep always goes over the service ticket with me to ensure my understanding...

Sharon Martin

Dec 14, 2014

Everything. Was the best. I have a ford fiesta staff was great

Attila Kiss

Dec 13, 2014

Very nice facility to purchase your vehicle and the best place to have your vehicle serviced.

John

Dec 11, 2014

Service Manager, Rich, was very accommodating, helpful and extremely polite. Service was quick and the car was warmed up and waiting for me when I got there.

Gene Palecco

Dec 11, 2014

Great staff, very accommodating. Loaner cars always available - great experience for 4 years.

Paul Beck

Dec 9, 2014

I appreciate the prompt service and attention to detail. Also, the access to a loaner car so that I can get right back to work is a big plus! I am never disappointed in the service and the caring attitude that is shown. Stay that way as that is why I keep returning.

Michael J Bolger

Dec 8, 2014

The Fiesta transmission has had issues for some time, but Ford was quite proactive in response- my original warranty was extended for the transmission and covered this repair. Verner-Cadby Service - Rich, Dennis, et al - have been outstanding throughout. Although the needed parts were on back-order, they were able to fast track the repairs when the car became unresponsive. A loaner was immediately available and the repairs were completed within a full business day.The Service Department at Verner-Cadby Ford has been one of the most outstanding customer services experiences I've dealt with for almost 25 years. They are the primary reason I have purchased all of my vehicles from Ford.

Zachary Veugen

Dec 5, 2014

Every time I visit to have service done on my car I am treated to a friendly staff, who are quick, respectable, and easy to talk too.

Mary Ann Ferrentino

Dec 4, 2014

The guys at the service desk were spot on. They did everything in a timely matter.

Susan Rivera

Dec 2, 2014

The folks at Verner-Cadby always do a great job. This time they helped me out by taking me right away without an appointment because my tire was losing air and I was afraid of getting a flat on my trip to CT this week. I always recommend them--service and sales--to my friends. In fact, there was a lady in the waiting area who said this was her first time here. I told her it definitely won't be her last, since the service here is so good. Rich and Dennis in service and Andy in sales are wonderful. They are also updating their customer waiting area, and they always have coffee and goodies to eat.

Hannah

Dec 1, 2014

I worked with Andy and Dustin, both were great! I felt they were honest and refreshing to work with after spending time at many dealerships around very dishonest salesman who I couldn't trust. I will definitely recommend this dealership now!

Paul Scagnelli

Nov 29, 2014

Very timely and accommodating. Free loaner was provided. Repairs and service was completed on time. Reasonable price.

Thomas Cavalere

Nov 26, 2014

service was performed well on my 2014 Mustang GT. Not much work to be done, oil change, tire, rotation, etc for "The Works" service. Staff has been much more friendly, and the change in someof the service personnel seems for the better. The dealership seems to be always upgrading the appearance of the building and offices, and working area, which is good for the customers. Coffee and bagels are always out for the customers.Good Job!

Nancy Hendricks

Nov 26, 2014

While service being performed by your excellent staff - I purchasedan extended warranty for my vehicle -- Great PRODUCT - GREAT STAFF

Valued Customer Aaron & Company Inc

Nov 26, 2014

Verner Cadby takes very good care of my Ford Edge.

Gordon Rayfield

Nov 24, 2014

staff was excellent. fit my schedule, found me a loaner and finished ahead of time

Thomas Paonessa

Nov 24, 2014

everyone was friendly and my car was ready when promised

John W Secoy

Nov 21, 2014

No problems. I was kept aware of the progress of the repairs. Was given a loaner car to drive. Pleasant experience.

Tom Delano

Nov 21, 2014

My wife and I have leased our last four vehicles from Verner-Cadby. I like doing business with Tom Capita, Carl and the rest of the staff. Helpful, respectful, and straight talkers. Service department is thorough and professional. I keep buying ford because of Verner-Cadby.

June Swank

Nov 21, 2014

We went to verner cadby a person that we thought would do a good job. And he did. Price was very reasonable very pleased with car and the service. I never thought the Car would ever be Done in a week for the amount of damage it had I thank your crew the were great I would return for service again with no problem. Sincerely,June Swank

Thomas Meeker

Nov 20, 2014

The Service Department at Verner Cadby is OUTSTANDING!! Because of how efficiently it's run, we were in and out with our loaner within minutes. Our personal interaction was with Rich and Paul, both of whom are a definite asset to the Verner Cadby dealership. Many thanks for providing such outstanding service.Tom and Joanne Meeker

John Rylick

Nov 20, 2014

THANKS TO THE GREAT SALES TEAM I BOUGHT A SUV THE WHOLE FAMILY CAN ENJOY , I'M LOOKING FOR A PICK UP TRUCK NEXT , SO NOW VERNER CADBY IS MY FIRST STOP WHEN READY TO BUY .

Nancy Hendricks

Nov 20, 2014

As always the TEAM in the SERVICE DEPARTMENT -- was exceptional -- In/Out in timelymanner -- ALWAYS COMPLTELY satisfied with Rich and Brian. Only place I would purchasea vehicle from and this is my third vehcile with them.

Patrice Lisante

Nov 20, 2014

Although there is much confusing construction going on at the dealership, the service department personnel were very accommodating, polite, friendly and professional. They scheduled a loaner car for me because the recall was going to take a few days and they provided me with a vehicle that was quite comfortable for my needs. Always a pleasure at Verner-Cadby!

Alan Zwickel

Nov 20, 2014

Rich Johnson and his team always take excellent care of me and my F150. They have a great, professional team!

Debra Hendler

Nov 20, 2014

The staff went above and beyond to help me.They accommodated me,that I didn't expect. Kudos to these guys for taking care if me and my Taurus..

Robert Nathans

Nov 19, 2014

As always, both my car and I received excellent, attentive service. I can't recommend V-C highly enough!

Vin

Nov 17, 2014

I have no complaints. Scheduling was easy, service was prompt, and the pricing was acceptable. Verner-Cadby's facilities are kind of a mess, but it appears as though they're undergoing renovations, so hopefully, it'll improve soon.

Louis J. Lento

Nov 17, 2014

Great staff - especially service personnel. Rich is top notch with customer service. Lou Lento

Anthony Diamente

Nov 17, 2014

Entire staff was great. Car was ready as promised and the price for the service was very reasonable.

RS

Nov 14, 2014

I have returned to V-C Ford for ALL of the service performed on my 2007 Escape. In addition to finding the dealers prices competitive, I continue to be impressed by the professional, competent and courteous service offered by the service department, from the advisers to the mechanics. 5 stars.

Valued Customer Modular Packaging Systems Inc

Nov 11, 2014

Got me in within a day of calling for an appointment. I prefer your service department over others I've used.

John Rylick

Nov 10, 2014

SUPER SALES DEPT , & GREAT SERVICE DEPT. KEEP UP THE GOOD WORK

Attila Kiss

Nov 10, 2014

The service was excellent as always, they do a great job and get things done wright the first time.

Richard Rolek

Nov 10, 2014

verner cadby did a good job fixing the recall issues. The staff was very good and helpful.

Russell Koch

Nov 10, 2014

Prompt & Curteous service, all work done as requested.

stuslo

Apr 11, 2014

I have been a ford customer for many years and don't even bother shopping around! Verner Cadby has an excellent friendly staff and the service department goes above and beyond to have your car ready when promised in nice clean condition! Oh and they have complimentary cookies too :-)

PMARX72

Mar 28, 2014

I brought my 2009 Ford Edge in for service and Rich made the whole experience a charm ! he provided me with a courtesy car to use for the day and had my vehicle finished in a respectful amount of time and I was very happy about the price of the repair.

adikdan

Mar 27, 2014

It seems cars always need servicing at the worst times - when you don't have a second car to use, when you want to go on a trip and when your teenager didn't tell you it was time for an oil change. The guys at Verner always come to a mom's rescue. The free loaners are a nice touch and Richie is always there to go the extra step.

njfamilyman

Oct 17, 2013

Leased another car 2 months early. Guys were great to deal with. I knew exactly which car I wanted, found it on their inventory web site, and they had it in stock just like the site says. They keep the inventory updated. My time is extremely valuable and I let them know that. They did the deal in 20 minutes- no hassles. Pick up 2 days later- 45 mins. Plates- 48 hours later. What a pleasure. No hassle. Love the car. I've not had any issues with the Service dept for the previous lease either. Tom is a very easy to work with Sales guy who follow's through.

Tracisixx

Dec 5, 2012

I love this dealership and always have. Anyone posting a negative review simply doesn't understand the process and stipulations of buying a car. This is a hassle and gimmick free dealer, any way you look at it. I have never dealt with such a down to earth dealer and sales team. I also get my car serviced here with no issues. My entire family owns fords and we all have used the sales and service department at Verner. I am truly confused about the negative reviews- I'd ignore them and see for yourself. Paul is a wonderful sales person, attentive to detail and he truly cares. I will be back, I trust them entirely and will never go anywhere else. GO SEE FOR YOURSELF!!!

Rblades11

Aug 2, 2012

Went to this dealership many times to get major and minor work done on my truck. Finally had it with Rich from Service because he just can't seem to lose the attitude. I tell him there is a problem with my exhaust and he tells me "they tightened everything up.". $220 and one day later the same EXACT noise is back. So I bring the truck back and tell him I will keep bringing it back until it's fixed. He rudely told me, "we are here get the job done;we fix the problems!". He called later and said I could pick the truck up with no charge and it was fixed. I picked it up. They didn't even touch it and wrote on the receipt they fixed the problem. Rich is a loser that couldn't get anywhere in this world because he never did his homework in school. So he has to take it out on the rest of society because as consumers, we are better, smarter and nicer then Rich. I would rather have my truck blow up from over driving it with problems vs see that jerks face and give them even one more penny of my money. Do yourself a favor and don't waste your time. At least if you go to Ed Carney Ford, they are respectful.

robbyT

Apr 26, 2012

If you are looking to buy a new care see Thomas Cupito. He doesn't play games and got me just what I wanted at the right price. The dealership is very friendly and no pressure sales.

ford repair

Mar 30, 2012

Every time I go in for an oil change they tell me a new thing is wronge with the car. I always have my dad look at it and he confirms I don't need what they say. Last time I was in my windshield wiper stopped and they told me it was the motor and had to replace the whole thing for 1200.00 and had to leave it for days. I took it to a local machanic and he said the bolt was loose and fixed it in 30 minutes for 90.00. I feel like they always are looking to pad the bill. This place is close to my house but sad to say they are not honest.

tbjames

Jan 10, 2012

I've bought all my new cars from Verner-Cadby and have had nothing but positive experiences with grest deals. I recently went for an oil change after hours and the team got me in for a last minute appointment, which I greatly appreciated! I would recommend this dealership for anyone looking for exceptional deals with a friendly staff, both sales & service!

dnjsma

Jan 10, 2012

They helped me get oout of my existing lease and into a new Ford which I have been more than overly delighted with. I feel like King of the Road in my brand new Ford Fusion. The salesperson, Darlene was very helpful and a pleasure to due business with. I would highly recommend anyone looking for a vehicle to go to Verner-Cadby for their business and to ask for Darlene.

doesterle

Jan 10, 2012

I leased a new 2012 Ford Escape and had a very positive experience from start to finish. I got the car I wanted at a great price.

geerli

Jan 10, 2012

I would highly recommend this dealership. The salesmen and women are all very helpful without being pushy. My questions were all answered and the salesmen do their best to give you the right vehicle for you at a resonable price. I would give this dealership 5 stars!!!!!

Ms Diamond (A Drag Queen)

Dec 31, 2011

I brought my 2000 Ford Explrer to this dealer I met with the Svc advisor Dennis he was very clear to help me understand the problems with my truck but also informtive/knowable. The only bad thing is that this dealer make appts for your car/truck to be serivce which I did not like cuz I just wanted to show up drop off the truck & go on with my day. I guess they get way too many customers bring their cars/trucks to service they have more work then staff. As far as the repairs well lots of $$$ ($2,700.00) worth of work I had done (this is not body damage) just front end work but at least I know the job was done right the first time using Ford parts & Ford trained A techs working on my car so in the long run I have to say it was worth the cost.

LNunie

Mar 26, 2011

Do NOT go to Verner Cadby Ford- Especially if Andrew Farrant is still employed there!!! He completely cheated & lied to me. I only went there to have them look at my lease 1 month early. He told me how much money I'd save by doing so. I signed papers for a '11 Fusion- paying $315 a month, which is a HORRIBLE deal. I still had to pay for my last month lease on my other car, which I had already handed in. AND worst of all, I JUST got a bill for my other lease that I had handed in for $1,795 for supposed damage on the car (brakes, tires, etc- things that they change regardless, when reselling the car). He told me that with our 'deal', I wouldnt be charged for anything. It was such a huge lie. When my current lease is up- if 'Andy' Farrant is still there- I wont even think about getting a new car with them. ALSO- the service is HORRIBLE!!! I have so many examples- I'd bring my car in for maintence, such as an Oil Change- which is ALWAYS takes them a day to do- and they would call me mid-day with atleast 2 other things that needed to be replaced or fixed. (PS- your oil changes cost almost $50 there- and they don't even rotate your tires or anything. Its just a flat out oil change). If you want a good deal- do not go see Andrew Farrant. If Verner Cadby Ford still has him employeed, don't even go there. He is so useless. As soon as you sign the papers on ur new car- he will treat you like your nothing. Trust me on this- Its happened to me twice. AND after this past experience with Andy & Verner Cadby Ford- I found out that this is a common occurence with how they treat there customers, and how they try to get as much money as possible. They are HORRIBLE! Andrew 'Andy' Farrant is horrible. I'm going to keep commenting on this to let everyone know the truth. I'm going to contact Ford and also let them know about this too. Hope no one gets cheated, treated, AND lied to like how they did to me.

njfamilyman

Feb 22, 2011

I love this dealer. I recently returned a leased car and leased a new one. The Sales guys are down to earth solid guys. Very honest. Tom and Carl are excellent. Easy to deal with. THEY DO NOT HIDE FEES for all kinds of extra 'paperwork' like many other dealers do. They got me the car I wanted at the price I wanted and it was ready when they said it would be ready. The paperwork was painless (I hate paperwork)and they were just the nicest guys to deal with. No pressure at any step in the process. They worked with me and followed through. I have had experience with many car dealers- Saturn, Mazda, Toyota, and Honda. These guys are honest. Don't expect to be sucked up to or waited on- that's not how they do it. I personally like that. These guys sell cars to people who like cars. Also, their service department is excellent. Very good and trustworthy. You won't go wrong going to this place- but go in expecting a down to earth experience. The best way to describe this experience; its the car dealer version of going to your local hardware store of days gone by- not Lowes or not some high end kitchen remodeling place, but the local guy who really helped you and was honest because he was a local part of the community.

mercurygal224

Oct 27, 2009

Fantastic Service! A wonderful experience, Tyler and Richard were both friendly, welcoming, and honest. I brought my Mercury in for service having never been there before. Tyler and Rich got me a vehicle to drive for free all day so I didn't have to take a day off work. The service department got my vehicle in quickly, found my problem, and had me back on the road by 5:00 that evening. I would recommend this dealership to anyone, their price was great, the service was speedy, and everyone from the service department to the office to the sales department was incredibly welcoming and friendly. When it's time for a new car I'll be shopping at Verner-Cadby Ford.

aronco

Oct 18, 2009

I had a very bad experience with this dealer. They were incredibly rude. Major attitude!! So rude I walked out and didn't purchase the vehicle that had already been financed. They didn't follow through with what they said they would do and tried to pass off shoddy work. Stay away!!

jlf278

Aug 31, 2009

I recently purchased a new Ford Fusion Hybrid from Vener-Cadby Ford. Initially I located the model w/ the options I wanted online and called up their sales office, letting them know roughly when I'd be dropping by. When I arrived, the vehicle was parked out front ready to go. The salesman (Cenab Tatar) was friendly, professional and accomodating. He answered all my questions and more regarding incentives, financing, warranty, features, pricing, etc. Most importantly, I felt he was entirely honest. I also appreciated how efficient and smooth everything worked out as I was in a big time crunch and needed the car ASAP. Overall, an enjoyable experience and one I would easily recommend.

tommyho42188

Mar 16, 2007

Great car buying experience atVerner Cadby. My salesman Tom Cupito was friendly, courteous, honest, and seemed sincerelyinterested in getting me the vehicle I wanted for the price I could afford to pay. Everyone else was great too! Things moved so quickly and efficiently and I drove away in the car of my dreams the next day. The car looked great when I picked it up and Tom made sure I knew how the work everything before I pulled away. (Even came in on his day off)LOVE my new Mustang! I would definitely recommend this dealership.