Used Cars for Sale at Vic Canever Chevrolet in Fenton, MI

Janet Jas

May 24, 2016

I brought my vehicle for an oil change. Even though I had a maintenance plan where the oil changes are free, the paperwork I first received had a charge. The service associate quickly fixed the bill and I was on my way. I had requested that my vehicle receive the complimentary wash, but it was not done. I told the associate who immediately, without hesitation, took the vehicle through the car wash. I am impressed at the immediate response and fixes I received, but they should not have happened in the first place. Perhaps some fault is mine because I should have mentioned that my oil change and tire rotation were under a maintenance agreement. Anyway, I was on my way quickly and am satisfied with the service. The waiting area was clean and offered a good choice of beverages and freshly popped popcorn.

G. C. Fischer

Mar 11, 2016

Normal service was done. Oil change and tire rotation. As always this was a very easy and efficient experience. This service team has always been a pleasure to work with.

Darrell

Mar 3, 2016

Had a recall and another issue with my car - they took care of fast and were very courteous.

stgail

Feb 23, 2016

My vehicle was repaired quickly for a great price....THANKS!

GC Fischer

Feb 21, 2016

This is the 3rd vehicle we have purchased from Vic Canever and with all 3 our representative was Lou Columbus. Lou is a phenomenal salesperson who is very knowledgable, friendly and projects a very positive image for your dealership. Lou makes you feel comfortable and enhances your desire to purchase. He arranged to have a couple of vehicles available to us for a test drive that had the equipment/options we wanted which made our decision on type of vehicle much easier. We really appreciate his help and positive attitude. We also had a very good experience with Greg who helped us with the loan and warranty information. No pressure from Greg, just the facts. This is important when making a purchase of this value. Our overall experience with the Vic Canever team was once again awesome and we thank you very much.

Brad Austin

Feb 12, 2016

Very professional and very understanding. I have always liked dealing with Vic Canever.

2016 All new Malibu

Feb 8, 2016

Excellent everything, 100 star dealership. Lou Columbus is Awesome.

Gerard

Dec 2, 2015

Mike is a great salesman. This is a top notched dealership. I have purchased several vehicles from this dealership and have always had good service. The dealership is clean and the people are friendly.

Steve C

Nov 18, 2015

I brought my truck in to the service department because of a grinding noise coming from my driver side tire. With in minutes they had in the back and started to diagnose the issue. Turned out to be the hub. Was offered a free loaner for a few hours and with in 4 hours my truck was fixed and ready to go! Excellent service from the top to the bottom! I highly recommend this dealership for all your vehicles needs!

DonKlein09

Nov 10, 2015

ALWAYS a great experience from Vic Canever Chevrolet. From the salesmen and women, the finance manager, and all of the service department employees. Great group of people that make you feel like family.

Mark Fenton

Sep 15, 2015

I never have to worry about my vehicle when dropping it off for service. The knowledge and experience of customer service and their mechanics is outstanding.

Brenda

Sep 10, 2015

I find all of the Vic Canever employees to be exceptionally helpful and friendly. I had a check engine light on my dash last week, so I took my car in for service. Had to leave the car, received a rental car, and the repair was performed in a timely, painless manner. Chris, in service, helped me. He was very patient and professional, and answered my questions not only pertaining to the repair, but in regards to body work and a few other fixes that I may need. Every time I visit this dealership I am impressed. They are patient and answer all my questions, and go out of their way to help me with any concerns that I have. Whether I am in for service or browsing the showroom, this is an awesome dealership and I always recommend them to my family and friends. Cannot wait to buy another Volt from them next year!

JulieJuly#38

Jul 15, 2015

They went above and beyond to help with this and keep my cost down! As fast as they could! They Rock!!!

Colorado Guy

Jul 7, 2015

I did not end up buying a truck here because they just did not have the right truck.However that being said the young internet lady was great.She answered all my questions and returned my calls promptly.This young lady is a professional .The GM dealers need more like her.Some of their sales people are really bad.

G Lloyd

May 29, 2015

From my initial email... to the drive out of the parking lot with my new truck...I had a great experience. Jamie Smith, handling the online leads, contacted me immediately after my send. When I walked in the door at my appointment time she was there to great me. She handed me of to a Joe or Joel I believe it was, as my sales person, however about 10 minutes I was there, Tony Crimi walked out of his office an old buddy of mine from a past job. I hadn't seen him in 15 years, and I didn't know he worked there. After seeing us catch up, actually Joe(l) my assigned sales person handed me over to Tony. Not something you see everyday when dealing with commissioned sales. Tony finished up the sale brilliantly, handled all the paperwork, introduced me to my new vehicle, and even put the plate on the truck. I would definitely buy/lease another car from VC, Tony, and team again!

LPS

May 21, 2015

Service Consultant, Jenice Jenkins was very helpful and professional. Service was knowledgeable and quick to solve the problem.

ADalian

May 11, 2015

Took my car in to get Trans work done. When i got it back It started making GRINDING noises that wasn't there before. Took it back and wanted to know what it was, they called and made up a story about how it was sloshing noise from the Trans fluid. Went to go drive it with Steve Clement the "service manger", heard the grinding noise right out of the parking lot. 6 weeks later we go in there to get an update because we got no phone call. Was told that the Trans technician was backed up so we waited patiently. We had been told it was done for 4 weeks. Got told by the writer that they drained some Trans fluid out. They couldn't find my keys or the repair order. Once they found the keys we test drove it and noise was gone, got told to talk to Steve Clement "the service manger". He didn't know what was going on, told us it was nothing that they did and there's nothing they could do it just makes that noise when you accelerate harder. Then told us it wasn't on them to call us when the car was ready. Told us to have a nice day and walked away. We have a gm car and a gm truck that I need work done on, but why would we go back. Found out Steve Clement is not the manager but an assistant.

gsuttonfluke

Apr 16, 2015

Larry Lewis is awesome!!! My mother was in and wanted a new car, hers had been in an accident and it was a total loss. I couldn't be back in town until this Friday so she would of been left for over a week with nothing to drive... My father has Alzheimers, she is the one that takes care of everything and without a car she would not of had a way to get out if there was an emergency. Larry had your F and I manager call me and get all the paper work done over the phone. He even went and picked up my 84 year old mother at her home, so she could have her car a few days earlier!!!!!!!! That service is above and beyond what anyone could of been asked for! You cannot ask for better service then that! Thank you so much for having such a wonderful caring person on your staff! Thank you Larry for being such a great guy, you have no idea how much that meant to all of us! Sincerely, Gretchen Sutton-Fluke

Travis

Apr 5, 2015

I was given a great deal on my new trax, I was well informed and well taken care of. I appreciate all that Tony did for me my trax is amazing. Your service is outstanding and your experience really shows in your honesty and ability to help your customers.

ACEISNUMBER1

Jan 26, 2015

I have a 2009 chevy avalanche and bought a 6 yr. extended $0 deductible 100,000 mile warranty. on jan. 2nd check engine light came on. I immediately took to the dealership, i was told it was a cold start fault. The only way to diagnose the problem, i would have to leave the vehicle overnight. I told them i worked 3rd shift and would need a vehicle. I was told no vehicle was currently available until jan. 8th. so i made an appointment. I showed up on the day of the appointment and was told no vehicle was available and patrick said he would see what he could do. while i was waiting ( over a 1/2 hr.) a loner vehicle came back, and i was given that vehicle. Patrick wrote up the loaner vehicle on the paper for 2 days, so i brought it back on sat. jan 10th. However,Patrick said my vehicle was not done and to correct the problem i needed a fuel injection cleaning. also he said i had a bad battery cell, and i was probably buying gas that was rated 83 or 85 octane that added to the problem.(even though michigan does not sell gas less than 87 octane, the difference in gas is the detergents added) To correct everything,the total would be about $330.I asked what the price would be for just the fuel induction cleaning and was told it would be $180. so i told him to do it. because i had to have the vehicle.I ended up keeping the loaner vehicle till monday the 12th. It took 4 trips to the dealer but i finally got my vehicle back. At work i was talking to my fellow employees about my truck and what needed to be done to correct it. Several people said that it seemed like the cleaning was quite expensive. So ii went back and checked my invoice and saw i was charged $48.63 for the check engine light which was part of the cost.Even though i have the extended warranty, I was told because it was a maintenance issue it was not covered. However, at the time they did not know if it was a warranty or maintenance issue until they performed the check. (catch 22). I brought this to duane the manager, he said the only thing he could do is offer me 2 future oil changes. I declined because I do not want them doing any maintenance on my vehicle again. When i buy another new vehicle it will not be here, as i do not want any work done there. on any vehicles i own. I work at the truck assembly plant in flint and i intend to spread the word to as many of the 2500 employees there about my experience. I WOULD RECOMMEND YOU GO TO SOME OTHER CHEVY DEALER. THIS WAS NOT A PLEASANT EXPERIENCE.

Kathleen LH

Dec 29, 2014

Salesman Lou was great, helped me with details to make an informed decision on which packages I wanted to have on the vehicle! Then searched and found the car I wanted. Financing was quick and easy. Thank you!

Donovan Niver

Dec 17, 2014

My new car is wonderful and my dad just happened to be my salesman and did a great job!!

Angus001

Dec 3, 2014

found exactly what we needed and where we needed to be on payment

Jim G

Sep 28, 2014

The complete service staff, but in particular, service manager Duane Curto and consultant Chris Snavely, were extremely helpful and took the time and effort to make sure my vehicle was repaired properly to my complete satisfaction. I will definitely be back to have my cars serviced at Vic Canever, and this dealership will be my first stop when purchasing a new vehicle in the future. Thank you all, Jim G

Army Scout

Sep 23, 2014

They took care of my vehicles needs in a very timely manner and at a reasonable price.

happy customer

Aug 28, 2014

Everyone is always very helpful and care about the customers

Unhappy1

Jul 28, 2014

I was charged $185.00 for a part with 12 months/12,000 mile warranty. I can buy same part with lifetime warranty for $68.00. Then I was charged for 1.5 hours of work when anyone could do it in less than 30 minutes. I questioned all of it but have no recourse other than to let others know to research first and use an independent shop! I will NOT return to Canevers for any work though the person I dealt with was very nice and helpful. Pretty sure they will remove this!

Annoyed female car buyer

Jul 25, 2014

Went to test drive the car I wanted to buy, got in the car and the fuel light was on. Stood and waited to let the sales manager know it needed gas and listened to him talk to this other couple for 20 minutes about migraine headaches while we were ignored. He gave us a voucher to fill it. We test drove it and I really wanted this car. Brought it back waited 40 minutes to be told that someone put money down to hold it and it was no longer available. The sales manager seemed to know nothing about that. They offered me no other options and said they would call me. Nobody called me, the car is also still there. Never again !!! Not sure what kind of scam they are pulling but that's at least how I feel, I will not be back nor will I recommend them to anyone.

Can our salesman remember?

Jul 25, 2014

Traveled quite a long distance because the vehicle we had been looking for was in stock. Initial greeting was friendly but after the test drive all bets were off. Waited over an hour for a sales person to talk to us again because he was closing a different sale. No other sales staff was willing to help us once we had spoken to this salesman,.. After finally sitting down with the salesman our info was taken and a final price sheet was shoved in our faces, asking us to sign.. No apology for the long wait, and certainly no interest in concerns for loan terms conditions or price..... Condition of used vehicle"s" were very poor DIRTY several had rips in the seats stains moderate to major paint flaws. Most annoyingly the vehicle we were waiting to negotiate on had been given to three other customers to test drive during our wait!

Jules

Jul 10, 2014

My salesman Dave Moreno has been very attentive during the buying process and even still he is answering questions that I have about the car. I really appreciate his "above and beyond" service.

Carl

Jun 10, 2014

I received the car that fit my needs and that is in direct results of the salesman I dealt with.

Bryon

Jun 4, 2014

I have had a good experience buying my used truck from your dealership. I have no complaints at all. I really like the car wash perk. That's great for in the winter time especially. I have recommended your dealership to two friends so far. One will be visiting you soon.

Becky & Jason

Jun 3, 2014

I can't express the extent of my appreciation for this dealership. Duane and his staff continuously impress me and this service department should be used as an example of how all dealerships should operate.

Susan & Dennis

Jun 3, 2014

The engine on my 2010 Equinox blew at 50,000 miles leaving me stranded roadside 75 miles from home. The Service Dept. Mgr, Duane Curto, stayed after hours on a Saturday, facilitated the towing of my vehicle and had a loaner car waiting for me. My car remained in the shop for 20 days and if not for Duane, I would NEVER consider another Equinox or buying from this dealership.

Karen

Jun 2, 2014

I typically have the BEST experience at Vic Canevar; unfortunately, this time, I left with the same issues I went in for after they were supposed to be fixed. I called the day after my service, left a message, and now 4 days later I still have not heard back. Disappointed.

Timothy

Jun 2, 2014

Smooth transaction, professional, was dissapointed when discovered with my sales person that the 2014 Malibu LS was NOT equipped with XM radio service. Would not have every thought in the day and age GM would put that level of a car out with out XM. The sales manager was quick to offer at their expense to provide an after market radio and istall it.

Jessica

Jun 2, 2014

Everyone was friendly, willing to work around our schedule, took time to show everything about the car, good follow up after purchase

Edward

Jun 1, 2014

the sales people are a pleasure to work with and are very knowledgeable. We have been dealing with our sales person(Larry Lewis) for many years,and have not had no problems.I would not use their service department tho as we have had many problems with the service there.

Ty

Jun 1, 2014

I was very satisfied with the the entire experience! I was greeted at the door by a salesperson who was very professional and made the entire car purchase very easy.

John

Jun 1, 2014

I would like the time for oil changes to be faster, come on nowone hour and fifteen, I have things to do too.

Jill

May 31, 2014

Anytime I'm at Vic Canever Chevrolet, I feel like family. This is the only dealership I will go to. Thank you for an awesome staff. Galen Haynes is my salesman always!

Michael

May 28, 2014

After visiting nearly 10 different dealerships, I felt like Vic Canever Chevrolet truly cared about me and tried to do everything in their power to get me into a new vehicle. They were honest throughout the entire process and hurried it along because they knew I had an appointment to get to.

Lisa

May 24, 2014

The staff at Vic Canever were exceptional!!! I had been put off by other dealers in the area but from the first point of contact with Dana Kinsman, I was treated very well and i feel she went above and beyond with helping me into a great brand new car! I would and will recommend Vic Canever to friends and family. Kudos to you all at Vic Canever Chevy in Fenton, MI. Thank you so much.

Carrie & James

May 23, 2014

I love be bing my car to Vic Canever. They are always polite and willng to work with the customer!!

Anna

May 21, 2014

Lonnie Niver was an absolute joy to work with. I felt like he went above and beyond his "call of duty" to get me my new Traverse. I absolutely LOVE my new car, and will definitely be suggesting Lonnie, and Vic Canever to all my friends and family.

Ronald

May 20, 2014

they now im working out next door, so they are ready when I come back. Chris is also a great guy to work with, just sold my brother 2 new vehicles all is great

Christopher

May 20, 2014

I bought a GM "PEP" vehicle- a 2014 Chevy Suburban - from Larry Lewis. Everything went very smoothly. He let us try the Suburban for the weekend to be sure that we wanted it. When we were ready to purchase, he had all of the paperwork ready, as well Mark Tolbert with financing. I was very pleased. Thank you.

lasersailrh

May 19, 2014

Super job on the reapirs, and it didn't take as long as I thought!. Someone always there to help, or answer questions. Love it

Erica A.

May 17, 2014

Overall great experience, everything was smooth and fast - but never rushed. Completely satisfied with our experience at Vic Canever, would definitely go back.

James

May 16, 2014

I cannot thank Larry Lewis enough! He spent a lot of time helping me to be able to lease a new vehicle. He was also very patient. I will recommend Larry & Mark from Finance to all of my friends and family! Thank you,

Billy

May 16, 2014

Larry Lewis was very kind and professional and went up and beyond to make the purchase of my vehicle a pleasant experience .

Carl

May 16, 2014

Every have to worry with you guys. Just drop the car off and go. I know you will do the best for me and my car. Trust is the word I am looking for and you have it from me as I do for you.Thanks for always having my back,Carl W Pearson

Tres

May 16, 2014

When I arrived the service area was extremely busy, Steve Clear theQuick Service Manager said it would be a couple hour wait. I told him I'd come back tomorrow, he said why don't we pick your car up at home, service it and then return it. I couldn't believe it. In didn't think they could get any better, and they did. Vic Canever Service Dept should be the benchmark for all GM Dealerships. They are fantastic.

Ronald

May 15, 2014

People are great to work with and a simple LOF and tire rotation was done in a timely manner.Canever's is a great place to have you service completed.

Guy

May 14, 2014

Our salesperson, Dana Kinsman, is top notch. We did not feel we were being sold a vehicle. We felt that Dana listened to our needs and proceeded, very diligently, to find us the vehicle we wanted. We felt her communications to update us on things from available vehicles to the final arrangements to purchase were phone calls from a friend rather than a salesperson who was only in it for the sale. We lease every 2 to 3 years, and have never in our many years had an experience like the wonderful one we had with Dana. She made us extremely comfortable, made the process easy and was always available. If she didn't have the answer to a question, she was not too proud to say that she did not know, but would find out. She answered all of our questions to total satisfaction. Dana is honest, down to earth, respectful, intelligent and a joy to work with. We love her sense of humor, also!! We recommend Dana highly! We also enjoyed the experience with each of the folks we had the pleasure to encounter at your dealership. What a refreshing change!! Our family gets manufacturer pricing from other car companies, but our experience with Dana and this dealership has made us re-think why go anywhere else. Please don't change what you are doing as a dealership, and take good care of your employee, Dana!!! I am hoping our service experience, when it comes time, will be the same.

Kathryn

May 14, 2014

In my opinion, this is the best dealership to buy cars. This is my second car purchased from here, and wish I would have purchased all my previous ones here.

Daniel

May 13, 2014

As always it went very smooth! Everyone was very friendly. I am recommending vic canever to my co-workers whenever dealerships are mentioned! thank you

Jim

May 10, 2014

I came in for a oil change, and tire rotation, no waiting was able to get right in,looked around the dealership while I waited for my truck. It was done in 25 minutes which was great for me.

Eric

May 9, 2014

In addition to all the assistance we received in locating the vehicle we wanted, I would like to extend a huge THANK YOU to your service department. Our most recent service visit was the morning we were leaving for Florida and they replaced some type of fuel power sensor (a recall we were told not to fix unless we experienced problems) that started giving us problems just as we were about to leave. They fixed it and we were on the road only 2 hours later than we had planned.

Christopher

May 8, 2014

Mike got my wipers changed quickly and was pleasant to deal with. I always struggle with changing my wipers. Too many different connectors in the package. Thanks for helping me out....

Phil

May 4, 2014

I had an oil leak which was caused by timing cover seal. I went to the dealership to get it checked out and fixed which they did. So far so good - nothing worse than oil leaking on garage floor. It was fixed the same day!

Karen

May 2, 2014

I bought my car through you. I have, since then, serviced my car with you and do thank you for your kindness and wonderful service that I have received. Thank you!

Tony

Apr 28, 2014

the car was repaired in a very short time and our write up man and service tech went above and beyond the their duty.

Michael

Apr 24, 2014

Was very pleased with my visit & experience. Little disappointed on a few incidents, but overall, satisfied. We have dealt with Vic Canever for years and recommend them in every way to people we know.

Charles

Apr 23, 2014

I was met by Chris Snavely as I pulled in. After s short consult I left to do some shopping. When I returned I was told that I had a part that needed to be replaced. Chris is very pleasant with excellent people skills. If I owned a business, I would want employees like him.

James

Apr 23, 2014

Everyone is always pleasant and very helpful in sales and the service department. I have never had a bad experience at Vic Canever.

David B.

Apr 22, 2014

My wife and I were very pleased with our time at Vic Canever Chevrolet while purchasing a new pickup truck. Our salesman, Tony, was very helpful and friendly.

Phillips

Apr 21, 2014

Would like to thank Chris Snavely and Duane Curto at Vic Canever Chevrolet for resolving an issue that I had with my vehicle. Great Service Period.

Homer

Apr 19, 2014

YOUR SERVICE MANAGER WAS FRIENDLY, PROFESSIONAL, AND DID ALL HE COULD TO MAKE MY APPOINTMENT PLEASURABLE. MY PROBLEM WAS TAKEN CARE OF IN RECORD TIME!

Michael

Apr 19, 2014

Both Chris in service and the mechanic were great! I felt they cared about my concern and did their best to address the issue of my vehicle.

Edward

Apr 16, 2014

The time spent in the dealership was minimal ... quick in and quick out. Lesa walked through the car's features and offered additional assistance if needed. The survey is adderssed incorrectly. I leased the vehicle, not my husband.

Tyler

Apr 15, 2014

Dale rife was very helpful and honest...he is the best salesman I have ever dealt with...I would recommend him to anyone I know and already have

Brian & Denise

Apr 15, 2014

Promptly called me with the cost and reason for the repair. Had the work done exactly when they said it would be.

Marvin

Apr 15, 2014

As long as you are selling Chevy trucks my wife and I will keep coming there. I am 70 years old and have been to a lot of dealerships over the years as I will only buy GM. Because of what you do and who you have working for you we will always keep coming to Vic Canever.We are the ones that should say THANK YOU because you are the best.Marvin & Elaine

Richard

Apr 15, 2014

I went to a FAST CHANGE OIL PLACE with their coupon for $19 but then they said that it would cost me $50 so I left there fast. The next day I went to Canever Chevrolet and they changed my oil and rotated my tires in a little over an hour and they only charged me $40 for everything. I am very satisfied and always have been with their service.

Cathy

Apr 14, 2014

I had my Equinox in for a warranty repair and Chris S. was so nice and helpful - actually everyone was. Thank you!

D.M.

Apr 14, 2014

I Sent an email requesting current availability of a used vehicle listed on Cars.com. Response / phone call returned 7 days later (unacceptable). Two other dealers notified from Cars.com with response received same day.

Frederick

Apr 14, 2014

This dealer is first class, and that is why we have done business for over 20 years.My recent purchase was delivered to me in Prudenville, MI.They are First class in every way, they drove my vehicle to Lansing for my Rust Proofing, Tinted windows, Rhino liner and Tonneau cover installation. They then went back to pick up the vehicle and deliver it to me in Prudenville.Special Thanks to Matt Stevens and Dana Kinsman for another outstanding job to perfection - very timely and prompt delivery. The whole crew is exceptional & polite - for I am a very picky individual. Thanks again - Frederick

Steven

Apr 12, 2014

Brought my 2009 Traverse in because of a vibration when braking. Had new rotors installed and recall work was done as well. Service was excellent.

Mark

Apr 10, 2014

Danielle as always did an outstanding job getting my vehicle in, serviced and back on the road again.It has always been a pleasure dealing with everyone in service.

Laniece

Apr 8, 2014

I had an oil change and a service recall completed. The service workers were very professional as well as the other workers at the dealership.

Marie

Apr 7, 2014

I know my tires need replacing. When I received the list of findings from the mechanic - he reported that my tires are good. the customer support guy actually went out and measured the tires - they should have been marked poor - replace soon! Thid doesn't give me much confidence and trust in the mechanic! If he really didn't check the tires, what else is he not checking? Was the oil really changed? I like Vic Canever dealership in general, so I will still return.

Willie

Apr 7, 2014

First of all I would like to thank David Moreno and Jeff Canever. Both of them are truly valuable assets to your company. I am always greeted in a quick manner making me feel that I am important to them and they respect me and my time. this goes for them and everyone else that works there too. I appreciate everyone at the dealership working so hard for my family. I am held to the highest standards at my place of employment, so due to that both my wife and I hold everyone we come in contact with to that same standard. Some people we know think that we are being unreasonable with our standards, however those people have lower expectations of everyone else as well as lower standards for themselves. Its the little things that businesses do that sets them apart from everyone else. Anyone can go anywhere to buy a car. Its the people working there that makes the customers come back. Thanks again,

Frederick

Apr 6, 2014

Service person explained about a recall that was coming out and took care of it along with my oil change. Saved me an extra trip to dealership. This was very much appreciated!

Donald

Apr 5, 2014

My salesman, Dave Moreno, was a great guy. He did not pressure me at all; he simply gave me some prices, a business card, and a warm smile. He said if I needed anything or had any questions to give him a call. I ended up purchasing the vehicle the next day. Everything went very smoothly and efficiently.

Anthony

Apr 5, 2014

I am a return customer with Larry Lewis (previously Rod Bowles) and would highly recommend ANYONE buy a vehicle from him.

Gary

Apr 5, 2014

I had an immediate need for a car due to service saying that the part I needed to repair my impala, had been back ordered for over 4 weeks and they had no idea when it would be available and renting a car was not an option.

Roger

Apr 4, 2014

We dropped of the Suburban in the morning and picked it up at the end of the day. The truck looks beautiful...just like when it was new. Thank you for such a thorough detailing job. I had this service done at a different dealership before and I will say your service was superior. I'll be bringing my other car in soon.

Vito

Apr 4, 2014

A VERY KNOWLEDGEABLE SALESMAN WHO HAD MY INTEREST AT HEART AND WORKED TO GET ME THE BEST DEAL - CHRIS BONNER

Gretchen & Anthony

Apr 3, 2014

Mike Southerland is the one who waited on me. He was very friendly and helpful. He warned me that there were several people ahead of me in line, and that it could take about 2 hrs. My suburban was done in about an hour and a half. Chris Bonner is the salesman we have always worked with and we are very happy with the service he's given us. We recommend Vic Canever to our family & friends. Chris Bonner is the salesman we have always worked with. We have nwvwr had any complaints

Marc

Mar 31, 2014

Its simple for me to come here. I drop off my keys and head to the lounge and use the free wifi to work. It allows me to "hide" from distractions related to my work and really get some stuff done. There are never distractions in the service lounge and there is free popcorn!!! Plus everyone who works here always says hi when they walk by me. That doesn't happen at most places. I really feel this dealership cares about the people they serve and that makes for a better experience.

William

Mar 28, 2014

everyone was very kind, and cleaned up area they needed to work on, and let me use the car wash! And thanks for the delicious doughnut !

Larry

Mar 26, 2014

After the oil change and tire rotation, the tire pressure monitor was not reset. That's ok , your free coffee and donuts, are worth the trip back.

Tracy

Mar 26, 2014

My 2011 Silverado has only been serviced at Vic Canever and I hope to purchase a 2014 Silverado from them also. Everyone at Vic Canever has always treated me great.

Jennifer

Mar 24, 2014

I got a new battery installed, discussed the recall issues to be taken care of in April on my HHR, and made an appointment to have the engine lights' symptoms investigated. The crew took care of me very well.

Paula

Mar 24, 2014

I was treated like I was royalty.Everyone was so friendly and helpful.The gentleman who I met when I pulled in to the garage who set up my oil change was so friendly an helpful.I always look for him I feel very comfortable with him he's so friendly an knowledgeable.

Troy

Mar 21, 2014

It was very clean and friendly. I like the waiting area too. They explained everything they did and what I might need to have done in the future.

Traci

Mar 20, 2014

The service and people are always friendly and I appreciate Danielle squeezing me in on Tuesday. Thank you for fixing the issue.

tony39002

Mar 19, 2014

I had a very good service I will be back. They have a very nice waiting area with free coffee and donuts. Service manager was very nice.

David

Mar 19, 2014

Very quickly determined cause of problem and had it fixed same day. Had the parts on the shelf that were required to fix the vehicle. Also let me bill the towing through the dealership. Nice experience.

Tony

Mar 19, 2014

Vic Canever was an all around great expierence !We got helped out right away and in our new Chevy Volt in no time . David "Tex" Moreno is an asset to the staff & really set us up right ,as well as Matt Stevens & Marc in financing !! Thank you !! Won't see ya at the pump ! HA!

Nancy & Herbert

Mar 18, 2014

Best dealership in Fenton, as long as we live in the Fenton area we will buy our vehicles from Vic Canever.

Joe

Mar 18, 2014

I'm starting to sound like a broken record.. Whenever I have any type if problem I call Chris or Danielle and they ALWAYS handle my situation quickly and efficiently . They are a great asset to your service department . Thanks Joe

Rodger

Mar 18, 2014

Last year at this time when I purchased my used pickup from you all I was impressed with all of ya.

Daniel

Mar 17, 2014

Duane, the service manager greeted me and took interest in my service issues, Richard Canever and Jeff Canever talked to me about how my new car. I felt like family! Very good service and sales. I am in the market to buy a new car for my wife and I will buy a Chevy from Vic Canever!

Michael

Mar 15, 2014

Had to have drivers side mirror replaced. My wife pulls out of the garage without looking. You did it at a reasonable price and time frame.

Penny

Mar 14, 2014

My daughters car was acting up I called the service department and explained what was going on and asked if we should drive the vehicle or have it towed. Chris was very pleasant and informative. When I delivered the car for repair and picked it up after the repair Chris was very pleasant and everyone I came in contact with from Vic canaver whether on the phone or in person was friendly had helpful

Joe

Mar 14, 2014

We purchased a new vehicle from Vic Canever Chevrolet in Fenton Michigan.The sales agent was Lesa Jemison. She is the best sales agent we have ever dealt with. From the time we entered the showroom to the time we drove off with our new vehicle, she was always there. Very courteous. She answered all of our questions, pointed out all the features of our new vehicle and saved us some money by pointing out savings features we were not even aware of. We even received a follow up phone call from Lesa the next day to make sure that we were satisfied with our new vehicle and if there was anything else she could do for us. Our recommendation is if you shop Vic Canever Chevrolet, ask for Lesa Jemison!

Amber

Mar 12, 2014

I love working with Dana, she is super sweet and not intimidating, since I am a single female sometimes people want to take advantage of you and she was just so helpful!!

Carl

Mar 12, 2014

Everyone is always helping me with my car. Everyone cares. Everyone goes out of their way to see if they can help.

Glen

Mar 12, 2014

The service was good as it usually is and that I have come to expect. Your people always convey the sincere impression that they are interested in doing things the right way.

Linda

Mar 10, 2014

I was on a time schelude between one of my four jobs and they got me in and out so I wouldn't be late for work.

Timothy

Mar 8, 2014

entire driver's door handle assembly came out when i attempted to open the door. went to canever's. danielle checked, they had the part, and it would take about 40 minutes to fix. out in less than an hour with my door working. very satisfied.

Ashok

Mar 8, 2014

I scheduled an appointment for an oil change and tire rotation and waited on the work at the comfortable waiting lounge. I was not expecting it to take over 1.5 hours for what I thought should take less than 45 min.

Linda

Mar 8, 2014

I was able to get my car in the shop after work. they changed my oil faster than promised. very nice people there.

Larry

Mar 8, 2014

Keep me in suspens on what was going on with my truck but when they wanted money they inseded I give yhem an answer rite away! Did think that was right of them. Other then that I was treated well was even given a rental car free of charge and that has never happened at amy other dealer I have experienced this was abouve and beyond what was required of them and for that I say thank you very much. I will be back to deal with them in the future.

Christain

Mar 7, 2014

I was in and out in no time for my oil change and tire rotation, also bought some touch up paint, and was pleased to see that it was in stock! All in all, it was great service!

Mark & Becky

Mar 5, 2014

Did not buy My new Chevy from VicCanever but I am it serviced there. Chris Snavely was wonderful and got me in right away for an oil change.

Susan

Mar 5, 2014

WE have always been more then satisfied with the service that Larry gives us when purchasing a new vehicle. He goes above and beyond.

Rolf

Mar 3, 2014

Dana did a great job of keeping us informed of her search for the best Equinox match for our preferences, and made sure we got every discount and reward possible.

Andrea

Mar 1, 2014

Lesa Jemison made me feel confident in making my decision by educating me on different products and options. She also made me feel comfortable with the whole process, answering all of my questions, and truly taking me through this process step by step. She listened, understood what I needed, and made it happen. You have a real winner with Lesa Jemison!

Anthony

Mar 1, 2014

Chris Snavely was out standing as usaul, the dealership should be proud to have this young man watching over their service customers!

Michelle

Mar 1, 2014

Vic Canever was able to check over my car after getting in an accident and was very pleased with their service. They were very efficient and courteous.

Sherri

Feb 28, 2014

From the time I called I was taken care of professionally and efficiently! Danielle was wonderful! She made sure I got my car back in time for a business appointment. The guys that picked up and dropped off my vehicle were very friendly & personable. I really enjoy doing business with Vic Canever! And I really enjoy having my seat warmer fixed just before the cold hit!!!!

Marilyn

Feb 26, 2014

Always fast and friendly. Staff goes out of their way to make your time there pleasurable. Great coffee and delicious donuts.

Timothy

Feb 26, 2014

Duane Curto personally took me to the bump and paint dept. and made sure that loaner car was full of gas. Every time i've been there he gives me personalized service above and beyond all other dealerships. Vic Canevers will get all my business in the future.

Lesa

Feb 25, 2014

I love that you offer pick up and return service at no charge. Don was fantastic! Being able to take care of my vehicle while I am working fits my lifestyle perfectly!

Carole J.

Feb 25, 2014

questions were answered and sales person very polite also, when I made two call backs with questions, sales person called me back.

Olga

Feb 24, 2014

I know my Volt will be well taken care of at Vic Canever. This time it was an oil change. Mike Sutherland , my service writer was both friendly and efficient. After a short wait in the customer lounge, I was on my way into the MI winter weather.

John

Feb 23, 2014

Accurate diagnosis of my bearing issue and repaired within 1 day. Loaner car provided during diagnosis and repair which is a great help so you can continue on with your life while repairs are being made. Appears to work perfectly so far. Thanks

Steven

Feb 22, 2014

I came in for an oil change & tire rotation on my 2009 Traverse and the work was performed to my satisfaction.

Kathleen & James

Feb 22, 2014

I drove car alone to dealership for oil Change, which was done promptly. However when done they called my wife's name to report to service desk. Seemed rather odd. Jim Taylor

Camron

Feb 20, 2014

I nominate Dave Moreno for salesman of the year! He was very helpful and informative. Dave gave me all the information I needed to make my decision. He was not a nagging salesman I absolutely hate pushy and nagging salesmen. Every person I have encountered at Vic Canever has been extremely nice to me. I picked my truck on Saturday and had to drop it off Monday for service it has been a bit frustrating having a truck with only 150 miles on it sitting in the shop for a week and dealing with the lack of loaner vehicles.

Marilyn

Feb 20, 2014

As always everyone was very accommodating, provided me with a ride home after I dropped off my Equinox, and the repair ended up being less expensive than anticipated. Great team!

Spencer

Feb 20, 2014

I purchased a 2014 Silverado and worked with Jeff C/Joe S. They did an excellent job getting me out of my broken truck and into a new one. Even through the several issues I had with the new truck Jeff and Dwayne where there to help.

David Jack

Feb 14, 2014

friendly, helpful and informative....explanatory on repairs, clean facilities. pleasant for the senior citizen experience. respectful of your needs and wants

Cindy

Feb 14, 2014

very friendly and fair trade in value. Love the truck. People say how great it looks. Never did a lease before. Lou assisted me through the process and took care of everything.

hanks0259

Feb 12, 2014

We were in the market for a used car, we stopped up to Vic Canever to take a look and we were greeted by Mike. He was very friendly and we discussed a trade in and the vehicle we were looking at getting. It was late so we came back the next day. We came in and from the beginning he was extremely friendly, honest and helpful. He fought to get us the best deal not only for our trade but for the car we were purchasing. The purchase was easy and we actually had a good time conversing with Mike during the waiting periods. We bought the car and after we left my husband and I couldn't stop talking about the amazing experience we had. We will be recommending Mike to anyone who asks and when we need a car in the future we will definitely be asking for him! Thank you so much!

Jim

Feb 11, 2014

We were on our way to Florida, but snow had impacted our tires. The service department cleared the snow away quickly and got us on our way. Everyone was kind and courteous! A 10 all the way.

Howard

Feb 10, 2014

everything that I had wrong with my car was fix i would stand behind vac canever dealership for years to come I always been treated like they care about you and your car and i use to work in dearlerships for years keep it going chris let the tech know the new updated struts work the car rattle is gone

Ann

Feb 10, 2014

Love Vic Canever! Service lane is always quick and easy. They know me and remember me unlike other dealerships I have been to! Love the personal touch! keep up the good work

Nana

Feb 10, 2014

For having just an oil change and 21 point inspection for car it took well over an hour and a half. Even with the long wait, I found the work to be above average and the staff was very apologetic. I will continue to bring my car to Vic Canever for service.

Peggy

Feb 10, 2014

I am extremely happy with our purchase and with Galen Haynes our Sales Person. I was very eager to purchase a new car and trade in my old one. Galen made sure that what I picked was exactly what I wanted and not something that I am going to regret down the line. He was more patient that I was, But I am happy that he did that for I love my new Equinox.

Laurie

Feb 8, 2014

My only suggestion for improvement would be that the service department call you daily with an update when your car is in for service and they are backed up.

Matthew

Feb 6, 2014

Always a great experience, I buy all my vehicles from the dealership and service them there.Great Service, Body Shop and Parts departments.

Sandra

Feb 5, 2014

I always bring my truck to Vic Canever for all of my services that are needed knowing that my truck will be taken care of the best way possible. Thank-You Vic Canever!!

Caryn & Larry

Feb 5, 2014

It took a bit to get the part from GM but otherwise I couldn't be happier about the way I was treated from Chris Snavely

Cheryl

Feb 4, 2014

Made appointment for same day service. I had a super fast check in and drop off. I receieved phone call with findings and approval. The work was finished earlier than expected and received phone call when it was completed. Nice job!

Mark

Feb 3, 2014

Working with the people at Vic Canever was a pleasure. I identified what I was looking for and they provided several options to choose from. Great people make the difference, they can be found at Vic Canever

Jason

Feb 1, 2014

While another local dealership (Patsy Lou) was very difficult to work with, Vic canever came through for me an because of the quality and friendliness of service, I purchased my second vehicle from Vic canever within a year. Thanks to the service manager Duane. A class act.

Tina

Feb 1, 2014

It was great. Larry Lewis is the only salesman we deal with. He is polite, helpful, on top of things, and always going the extra mile for us..

Kirsten

Jan 31, 2014

As a young adult purchasing a car for the first time, I was unsure what the car buying experience was going to be like. I visited 7 dealerships and test drove at least a dozen cars looking for the best fit and deal for my limited budget. Vic Canever was hands down my favorite dealership I encountered and that is why I chose to do business with them. From the moment I walked in the door, Dana, my salesperson, went above and beyond to make my car buying experience a positive one. She actually listened to me when I told her what I was looking for in a car and what my budget was. Unlike other salespeople I encountered, Dana worked to find me exactly what I wanted and to get me the best deal possible. I could not be happier with my Cruze! Even when there were a few hiccups, she contacted me right away to let me know what the situation was and also to let me know how Vic Canever would work with me to find a solution. I cannot say enough good things about Dana! Tom, the sales manager, was great as well. He worked with Dana to get me an amazing deal, helped my family and I figure out how to take advantage of the GM Legacy Program, and was more than willing to answer any questions or concerns that I had along the way. Mark, the finance director, was amazing too, helping me get approved for my lease without a co-signer, and making sure I understood the financial aspects of my lease. All the staff I encountered at Vic Canever were so friendly and helpful. I have been telling everyone I know about how great my experience with Vic Canever was. They truly made this whole car buying journey a positive one. Vic Canever was my first dealership I visited when I started looking for a car, and it will be the very first stop I make when I start looking for my next car. Keep up the great work!

Stephanie

Jan 30, 2014

Vic Canever has always done a great job no matter what the vehicle, or reason for my visit. They always give me great friendly customer service. The most impressive is this dealership will go above and beyond for their customers. This dealership is very personable, and takes pride in the work they do for you. VIC CANEVER truly aims to achieve superior customer satisfaction !!! I will continue to recommend this dealership to people. I have referred several people who are pleased as well. I have purchased 3 different makes of Chevy vehicles ; 2007, 2008, 2011, 2012, 2013, and going on another vehicle from this dealer to prove how impressed I am with them. Awesome job as always, keep up the good work !!!

Anita

Jan 29, 2014

We are repeat customers and are very pleased with the Vic Canever dealership. Tony Crimi has been very helpful to usat each visit. Everything is taken care of quickly and efficiently!

Cara

Jan 29, 2014

I was very happy with mynew car shopping experience! Mark was very helpful and a very pleasant person to work with in picking out my new car. Mark thanks for all the help!

Wayne

Jan 29, 2014

Service rep was very professional and extremely helpfulService and repair was fast and to my expectationsVehicle was ready when promisedHad two cars seviced in two days, both very satisfactory

Marybeth

Jan 29, 2014

It was great. Lou Columbus was the ultimate professional. He spent a great deal of time trying to get the exact car we wanted, found us additional discounts/rebates, and gave us an excellent orientation to our new Equinox.

James

Jan 26, 2014

Staff was real polite and courteous. Wait time was real quick. Waiting area was clean and well kept.Coffee and doughnuts were great. Overall experience was excellent.

Greg

Jan 26, 2014

The people in the Service Department are great at providing service that brings me back for more. I am delighted to drive past dozens of alternatives to get exceptional service and care from Steve, Mike, Pat, Chris and Danielle.

Deidre

Jan 26, 2014

Everyone inside the dealership, to the person outside parking new automobiles,was very friendly and helpful,would'nt hesitate to purchase another automobile or truck from Vic Canever again.

Paul

Jan 25, 2014

My only negative comment is, I don't think they tried hard enough to convince the insurance company that this repair was the result of a recent run in with a deer. We had no problems with the power steering until the accident. I think the collision with the deer knocked something loose in the power steering. But, I'm not a mechanic.

Kristine

Jan 25, 2014

First time at the service dept. Wasn't sure what/where to go, felt uncomfortable, was put at ease by the staff. Was done with oil change and tire rotation quickly.

Marie

Jan 25, 2014

The girl that answered the phone wasn't the best.... She didn't take my word that I saw the coupon for a new costumer discount and made me bring in my iPad after I said I didn't have a smart phone or a printer as we just moved into the area. She didn't seem friendly or welcoming. The first guy I met as I pulled in, however was great! He was warm, welcoming and was glad to give me a "new costumer discount "without making me pull out my iPad . The waiting area was nice, I loved the popcorn and found a quiet place to study my book. The first spot I choose was windy and cold as people kept going in and out, blowing my stuff everywhere. Once I moved to the "cafe" area it was better. My husband recently retired after 40 years with GM.. (from the Ren Cen in HR) and we choose to settle in Fenton closer to family... He currently works on a contract basis. We asked around and heard you have a good reputation with your service. The guy at the check out to pay was also very nice... When I came back an hour later looking for my lost glove he and another gentleman stopped what they were doing and got out of their seats to assist me.. That was awesome and even better, I found my glove! Thanks. Marie C.

William

Jan 23, 2014

I think my experience would have been perfect if I wouldn't have had to put my own gas in the car that I bought then in the loaner car when they fixed the new car. I was used to a Dodge 5 star dealer and they always took care of everything. It's the little things in customer service that counts.

Angella

Jan 22, 2014

Tex Moreno was able to get my daughter in a Chevy Sonic in just a few hours. The process was almost effortless! We even brought our dog in for her stamp of approval on the vehicle and everyone was very gracious and helpful. Thanks to the Vic Canever team for helping my daughter realize her dream of a brand new car! She loves her Sonic!

Charles

Jan 22, 2014

Everything I experienced was great! Wonderful customer service!!! While getting an oil change, I had a great experience trading in my vehicle for a used car at Vic Canever. Great salesman, "Tex"! Great staff, great atmosphere!

Karen

Jan 22, 2014

Promptly greeted when I arrived in the service area. I was told about how long it would take to check all the items that needed to be done. I was out and on my way just as I had been told. It is always a pleasant experience dealing with the service personnel at Vic Canever. Keep up the good work!

Diane

Jan 3, 2014

Dave our sales person took time to answer all our questions. Moreover, if he didn't have the answer he went to find the answer. He was very personable and Jeff and Mark (the managers) were very courteous and made us feel like we were family members. I highly recommend Vic Canever to my friends and family members.

Timothy

Jan 3, 2014

fan on front heater quit working. stopped in and danielle made an appointment to have it checked next day. dropped it of next morning and received about an hour later. danielle explained the problem, cost of repair, and how long it would take. car was done when promised with my heater working. temp was -9 this morning making the cost of repair look even better. nice job everyone.

Roger

Jan 2, 2014

Our salesperson was very helpful. The finance department made errors twice on our paper work. But other than that it was good experience. We have been using Vic Canavers for several years. And sent our daughter there to buy her first car.

Joanne

Jan 2, 2014

I have a 2000 Silverado and Vic Canever has always tried to give me the best price possible on parts. I have always worked with Danielle Hawkins at the Fenton, Mi dealership and she has always looked out for me.

John

Jan 1, 2014

Galen has always been very professional in how he welcomes me into the dealership and how he processes the paperwork for my new vehicle. I enjoy being his customer.

Nelsobd

Dec 31, 2013

I was an 11/2 from home and my car needed to be serviced. I left my car at Vic Canever on a Sunday and had to rent a car. When I called I spoke with Chris who told me it would be early afternoon before they could get my car in to be evaluated. Less then an hour later, I received a call from him that they had diagnosed the problem and would get it fixed ASAP. He also went above and beyond in helping me get my rental car returned. If I lived closer, I would definitely use their service department on a regular basis. Thank you!

Robert

Dec 28, 2013

Everything went fine. I had an oil change & tire rotation. They said I had a tire sensor that was bad & could be replaced anytime. It wasn't urgent, but now I have a light that comes on that says to "Service Tire Monitoring System." If this sensor was bad prior to this visit, how come the light did not come on then?

Paul

Dec 28, 2013

Our 2007 Chevy Trailblazer hit a deer and it destroyed the front (grill, headlight assembly, fender, radiator, and a lot more). We took the car in on a Wednesday, and got it back in about a week. It looks beautiful. As of right now, I have no complaints. I would gladly refer my friends and family to this dealership. We've bought several vehicles and use the service department most of the time. It's our first time using the body shop. Everyone was so nice and helpful. We'll gladly come back again, if needed.

Susan

Dec 28, 2013

Everyone was helpful and professional. Lou Columbus was very knowledgeable about the Sonic, and I appreciated that he listened and answered all my questions. He went the extra mile to pair my cell phone with the vehicle, too.

Donald

Dec 21, 2013

Disappointed that the car wash was broken and apparently had been for over a week. I do appreciate the ride to and from home when I have my truck serviced.

Timothy

Dec 21, 2013

i called your dealership and spoke with danielle. she told me they could look at it in the afternoon. i said fine and dropped it off. turned out to be the u-joint. she told me the price and when it would be done. i told her ok. i realize danielle isn't the one fixing my car but she is the one who keeps me updated as to the progress (or lack of - and why) and i really appreciate that. she represents vic canever very well, as did the person who preformed the work. i was very satisfied and will be back.

Brenda & Michael

Dec 20, 2013

I am always impressed with the friendliness of your people.Danielle is the best when it comes to getting things done and making you feel cared for!

Daniel

Dec 17, 2013

I talked to Tom A. and expressed my interest in purchasing/leasing a new truck. Tom connected me with Larry L. Larry was AWESOME! Wasn't pushy, was very patient and made the whole process enjoyable. We are VERY Happy with our vehicle and the decisions we made during the purchasing process. Great Job Larry and Tom! Great Job Vic Canever Chevrolet!!!! Thank You! and Merry Christmas!

Troy

Dec 17, 2013

I called at 5pm on Thursday night and asked if they could still do an oil change and there was no hesitation, yes! I know what it is like to have some one come in an hour before close and they did not make me feel bad at all!

Anna

Dec 13, 2013

I came in for an oil change. Also visited with my salesperson, Dave Moreno. When leaving, my salesperson, Mike, told me I need new tires. I'd prefer to buy them, rather than sliding around on all the ice. I'll get them soon. I was very pleased with Mike's handling of the service I needed. What a great guy. He told me that he loved working there and that all of the people are very nice. I told him that I felt the same way. Have a great Christmas!

Nicholas

Dec 11, 2013

The service department always goes out of their way to make it a pleasant experience. That is why I always get my service done at Vic Canever.

Rory

Dec 10, 2013

All was well. I was a little confused when I arrived because I didn't know where to park but other than that it was easy.

William

Dec 7, 2013

Matt and Duane are a pleasure to work with at all times. They expect nothing but excellence. Danielle makes sure every customer is smiling when they leave. Bill Conti

Michael

Dec 7, 2013

Everyone was friendly, positive, and treated us like we were top priority. It's been 7 years since I've purchased a new vehicle, and our experience at Vic Canever Chevrolet showed us how much better the car buying experience has gotten

Matthew

Dec 5, 2013

Checked around for a long time to find the car I was looking for. Vic Canever had the best deal I could find. They were very friendly in every department I went in.

Bunnie

Dec 5, 2013

Sorry I dont know the ladies name who "Greets me" when I drive in..but shes so nice to deal with. If all people were as sweet as her!

William

Dec 5, 2013

Danielle was the service writer & she got the info & had a ride for me in just minutes.I also told her that the vehicle needed to go to the body shop after the repairs were made & she took care of all of that. She called a couple of hours later to report the problem was minor & was fixed & the vehicle was on its way to body shop. She did a great job.

Phillips

Dec 5, 2013

As always, Great, Dependable, and Honest Service from Duane, Chris, Steve and Pat. Keep up the great work. Thank you again for all you do.

Angie O.

Nov 23, 2013

I purchased two high quality used vehicles from Vic Canever. Every department from used car sales, body shop and the service department are very knowledgeable and helpful. I was provided unprompted updates and appreciate the experience. I will return in the future.and highly recommend Vic Canever Chevrolet!

Vic Canever Customer

Oct 19, 2013

I had an excellent experience purchasing my 2014 Cruze. My salesperson this time was Sarah Walters and she did an outstanding job making sure I was completely satisfied. I have purchased numerous vehicles at Vic Canever and have always been pleased.

Linda English

Oct 7, 2013

I take my car in for regular service at Vic Canever Cheve Dealership and am always greeted with a smile and great sevice. It is one dealership that I really don't mind going to, they are quick, friendly, and have serviced my car very well. I plan to purchase future cars through them.

Denise

Sep 29, 2013

It was a great experience. My salesman Tony Crimi was extremely helpful and knowledgeable. I picked up my car the very next day. They made sure I received all available discounts and rebates. The whole experience was easy.

George

Sep 10, 2013

I bought my vehicle new from Lou Columbus and was very happy with his support. Since then I have had all service work done by Vic Canever and I could not be more pleased. The staff is very friendly and knowledgeable and the facilities are 1st class. To that end, I was in the market for a used car and have recently purchased a 2010 Chevy Malibu from Vic Canever and again my salesman was Lou. Thank you for your support and service.

Dana M

Jul 2, 2013

Always pleasant experience every time I go there. Very child friendly and convient

Michele

Jul 1, 2013

Quality service after you purchase a new vehicle is what you expect and want as a new car owner. Well, 8 years later and without hesitation, I am continuing to return to Vic Canever Chevrolet for that quality service.

jreillyd

Jun 30, 2013

Every time I take my car in for service, either for oil change or someting else, I receive great customer service!

Deanna

Jun 25, 2013

Vic Canever is great! They are easy to deal with. Their customer service is second to none - problems are fixed fast and they are accommodating whether you wait for your vehicle or need a loaner car.

CruzeOwner

Jun 22, 2013

My purchasing of the Cruze was a very satisfactory experience from the beginning to the end. My salesperson, Ms. Dana Kinsman, was professional and friendly. She carefully Listened to understand my needs, patiently answered my questions and made helpful comments and suggestions.

Peter

Jun 20, 2013

I have nothing but positive things to say regarding my experience at VC. They are professional and couteous and really seem to care about their customers.

Velma W

Jun 10, 2013

I have encouraged my family, and friends to purchase their next General Motors automobile from Vic Canever Chevrolet. I received great service, and customer support. I was given thorough and courteous assistance by my sales agent. He help me setup features I was not familiar with in my car. I tend to believe if I have any concerns in the future, that I will receive the same quality service.

Michele

Jun 9, 2013

Even on a very busy Saturday morning, my experience at Vic Canever was excellent. Service staff professional, pleasant and informative.

Cjpearce

May 29, 2013

I am more than please with my experience at Vic Canever. Fast, friendly , honest, reasonable a d reliable . My car was rear ended and needed body work . My loaner car was waiting by the door . My vehicle was done in 3 days . When they called to tell me it was ready I thought they were just updating me on what was going on with my car, but they were telling me it was ready for pick up ! I know my dealership ! I'm vic Canever all the way!!

DeannaS

May 13, 2013

You guys are always timely and accommodating. Any issues with my vehicle are fixed the first time. Thanks!

cshellbell

Apr 28, 2013

I was very happy with the timely service I received while having my oil changed by Blake Head. Blake even washed my car and had it waiting for me when I came to pick it up.

Olga Swarthout

Apr 26, 2013

As usual, service rep Danielle Hawkins made sure my Vic Canever visit was positive and my '07 Impala was well taken care of .

mark longthorne

Apr 18, 2013

I have bought 5 vehicles. From this dealership. I recently had my truck in for service. The problem was diagnosed quickly and the repairs were done in a timely manor. The staff was very friendly and professional. I recommend them to everyone I know.truly a 5 star dealership

Marti Johnson

Apr 13, 2013

Need to a car? Got to Vic Canever! .......That's what I'll be telling all my family and friends.

Bill

Apr 10, 2013

We just bought a new Equinox for our kids. Mark Crane was especially helpful and thorough, not only guiding us through the purchase, but providing excellent instructions to our kids on all the new features in the Equinox. We feel confident that they will enjoy many fun and safe miles with this car.

coatsy

Mar 31, 2013

I live 10 minutes from another dealership but choose to drive a half hour to you guys. That says it all.

hannabanana

Mar 25, 2013

This was a service call for a recall issue. Exceptional ease in making an appointment; my car was serviced in the estimated time and the staff was friendly upon drop-off and pick-up. I have never had any issues with Vic Canever Chevrolet's service department and I never hestitate to bring my car to them for all issues; warranty or non-warranty.

Maltz1881

Mar 15, 2013

They took care of the issue I was having when I called immediately. Had a loaner waiting for me. They also kept me informed as it took 5 days. Chris and his staff were amazing. I will use them again if needed. The facility was sparkling clean. Super friendly staff! Vic Canever Chevrolet is a wonderful dealership and I encourage everybody to buy a new car from them!

K. Chatterson

Mar 8, 2013

My Experience with the service department at Vic Canever was better than ever! Danielle and her Team went above and beyond to accommodate my hectic schedule. I was LITERALLY in and out, with a loner car, in 6 minutes! Thank you for the GREAT service. Sincerely, K. Chatterson

Long time customer

Feb 17, 2013

Lou listened to what I was looking for in a new car. He understood that I wanted to keep my new payment close to my current payment. He found a beautiful Malibu with just the right features and a new payment that was within a dollar of my current payment. The whole transaction, including turning in my current lease, was effortless on my part. Thanks, Lou

Michele

Feb 10, 2013

As always, Vic Canever service department delivers quality service and attention to its customers. It is why I continue to have my cars serviced there years after the purchase date.

Chevy Equinox 2013

Feb 7, 2013

Everyone was nice and very helpful. My wife loves her car and I am very happy with the deal we were able to come to.

JeffK

Aug 29, 2012

My wife purchased a car on Monday, and I purchased a brand new truck the next day. Mike Prieur is the man. Found me what I wanted, and found it fast. This guy hustled for me, was honest and happy to do it. We have never dealt with a better salesman than Mike. Jon Phillips worked out the financing. Again, top notch service and got us a great rate. This entire team was outstanding. The gentleman that detailed my truck did a great job, and their manager was also very friendly. We will recommend this dealership everytime, and we will be back. Kudos Mike, and to your whole team. What a great buying experience.

Wendy

Aug 29, 2012

Came in last Saturday, after the banks closed. Had my new car on Monday. Mike Prieur IS our salesman. Gave us GREAT advice. Did everything he said he would do. Never told us he could do some he really couldn't. He was fast, accurate and friendly. I stated he IS our salesman, because I meant in the future as well. I am very happy, and the overall experience was painless and actually enjoyable. Did I just say financing a car was enjoyable? Yes, I did. John Phillips IS our finance person, and yes, got me a great rate. This is our dealership. I will always return to them first. A Big THANK YOU guys.

leslienbilly

Jun 8, 2012

I bought a brand new 2012 Chevy Impala LT from Vic Canever this week. I had a great salesman Lou Columbus and they finance team was even great! They got me a great interest rate and worked hard to get it! Signing and picking up the car was so easy!! I would recommend them if you are buying a used or new car! I went to a local dealer in Livingston County where I live and the results were not the same. So glad we decided to go out to Vic Canever!

howperk

May 4, 2012

I have used Vic Canevers service for about 5 yrs for my 2006 silverado with good service every time. When we decided to look for something with better gas milage they were the first dealer I went to. I was greated by Lou Columbus who made finding the right car and the right payment for my wife and I very stress free. Many thanks to Lou and the rest of the crew at Vic Canevers. We love our 2012 Impala. The Perkins of Hartland

chris

Apr 1, 2012

bougth 2008 pickup 2wd drive with low mi. great price

purchaser

Feb 25, 2012

Found this dealer on cars.com. Went to look at the truck and liked it so went ahead with purchasing it. Dealer was professional and everything went good.