Used Cars for Sale at Volvo Cars White Plains in Elmsford, NY

laura cavigliano

Nov 3, 2016

I was in the market for a new vehicle. I wanted to change and challenge competitor brands and chose to look into Volvo. Was reluctant to use this dealership having read former reviews. However, under new ownership, from the reception to deal signing, all staff were attentive and knowledgeable of product and service.

David12345

Nov 2, 2016

Stefan Zungoli provided excellent customer service and partly as a result of that I purchased a car. Stefan was courteous, knowledgeable, helpful and he was efficient in handling the financial side of the transaction.

isolver

Nov 2, 2016

I would like to thank Jason for helping make my Volvo experience a pleasure. I will tell anyone to see Jason when they are ready to buy a Volvo. He has helped me decide that Volvo will be the car of my choice from now on.

Swordfish

Nov 2, 2016

We picked up our new Volvo yesterday. Client Consultant Stefan Zungoli explained to us the new features of the car that weren't on our old car. He was patient,friendly and explained each feature in detail. He was an absolute pleasure and a credit to the dealership.

Mack

Oct 31, 2016

Stefan Zungoli went out of his way to be helpful! He is a true benefit to Volvo Cars of White Plains! He is very professional and friendly. He went out of his way to help us pick our new Volvo SUV. He was not pushy at all. Our experience with Customer Service was excellent only because of our experience with Stefan!!!

ezra_nyc

Oct 30, 2016

My 2016 XC90 needed a new tire and I wanted a hitch added. In addition to those items, the service team gave it a thorough "walkthrough" to see what else as needed and covered under warranty -- not charged anything. Helene and the rest of the crew at the front desk (at Old Tarrytown Rd service ctr) are AMAZING and on top of getting your car back to you ASAP. There is also a free shuttle that runs from the service center to Metro North. The dealer (located on Main St) is also fabulous at getting involved even AFTER they sold you the car, to help move things along if needed. A+++++

Anramho

Oct 24, 2016

I had a great experience at White Plains Volvo leasing a new 2017 XC60. The sales approach was not pushy and looked to build a relationship with my wife and I. It took us a few weeks to decide and when we were ready the team at Volvo was ready to finalize matters quickly. At pickup Stefan was helpful in taking me through all the functions of the vehicle.

Jane Sourmann

Oct 19, 2016

Stefan and Marco did an exceptional job helping me find the right car for myself. They offered me a transparent price , which took the stress of negotiating out of the equation. I would highly recommend this dealership for a great and friendly experience.

CatherineDJ

Oct 14, 2016

Jason Adler is a very courteous and pleasant salesperson. He is very welcoming. He listened to me and sold me the car that I asked for. He did not try to up-sell me, although I almost wish he had. When I am in the market for another Volvo, I will think of him. For me, he represents the dealership.

NLF

Oct 11, 2016

Very nervous buying a new car with all the updated technology. Test drove various cars in Manhattan. Only 2016 models available in show rooms. Felt very pressured and unhappy. Friend suggested driving me to White Planes where I found Jason Adler at Volvo. Jason was so easy-going, PATIENT, and organized. When I drove the 2017 S60 Dynamic I knew I had found my car. Jason took time out of his busy schedule to drive the Volvo to me in Manhattan and spent an hour with me explaining the features yet again.Thank you Jason Adler and White Planes Volvo for my beautiful new car.

FB

Oct 11, 2016

We came to White Plains Volvo to replace our 2010 XC70 after a bad accident on I95 in which we were very happy to have been in such a safe car. We called ahead and Stefan had all our replacement options ready for us to check out. We drove away in another XC70 within a week. Great service! Great selection! Great cars!

Icemike

Oct 9, 2016

Very satisfied customer. Thanks to Stefan. One heck of a guy. From the time we walk in, he greeted with his hand out and a smile. Made our granddaughter feel special, by giving her a puzzle. She, was very happy. Offered us water or something to drink. (Coffee, tea). PS. Thanks Stefan, for the great deal. Michael, Valerie & Zoe.

RM

Oct 7, 2016

Stefan was very eager to assist me when I walked in. He was very knowledgeable about the vehicle. The atmosphere was very relaxed but very professional. I was provided with the vehicle I wanted within a few days.

NewOwner

Sep 18, 2016

Traveled to many Volvo dealerships in the metro area - NY, CT and NJ, - and have dealt with a lot of sales representatives. Volvo of White Plains in Elmsford was certainly one of the best. Professional - straight forward. Only two things I would change - 1) The website needs to be properly directed as sometimes it gets a Privacy Error 2) Parking and Cert. Pre-Owned vehicle showing area is at separate lot - would be more convenient with a bit more space.

Pina

Aug 20, 2016

I am a first time Volvo owner..... I love my car..... Jason Adler was my sales man at westchester Volvo ..... Very easy to talk to knowledgeable answered all my questions and my my purchase experience easy..... I would defenatly use westchester Volvo dealership again and have Jason Adler as my salesman

Eric

Jul 20, 2016

Eloy Sanchez was very professional. I never felt pressured by him. When I was finally ready to buy my Volvo, Tom VanDuyne, the general manager and Stefan (sp,), the recently hired product specialist who clearly loves and knows Volvos inside out, helped me with the vehicle I ultimately chose when Eloy was out for the day, with Eloy setting me up at delivery so I could be on my way effortlessly. Tom, with whom I completed paperwork with, was also very nice. All in all, a very good experience.

Volvo Lisa

Jul 15, 2016

I have been dealing with Volvo Cars White Plains (formerly Big Dee Volvo) for almost 20 years. I brought my car into the dealership yesterday for warranty service. As always, everyone was pleasant and efficient and aimed to please.Thank you to Volvo Cars White Plains!

bw2016

Jul 9, 2016

Eloy provided excellent customer service in helping us obtain a new car. Made the entire process smooth. From the initial visit through delivery, and was able to answer any questions we had.

tryan86

Apr 2, 2016

It was smooth from beginning to end. Salesperson was informative about the vehicle and all its features. They found the exact vehicle I wanted and its was an all around positive experience

carbuyer

Aug 31, 2015

These guys are incompetent, they lie, they make mistakes, they lie about their mistakes. We had problems making the order, problems with the delivery, problems paying the taxes, problems getting the license plate. Through it all, never any apologies, never any ownership of the crap experience, just excuses and lies. I've never spent so much money and gotten such amazingly bad service. I would prefer to never own a car again than do business here again.

chunginshik

Jul 27, 2014

Bill was very friendly, informative without being high-pressure and helped me buy 8th new Volvo. I would highly recommend him to my friends and associates.

jeep1217

Jul 12, 2014

I came in assuming the S60 was going to be out of my price range. I met Gene, who is incredibly friendly, and applied absolutely no pressure. He answered my questions, he ran some numbers to show me that the car was in fact very much in my price range. The process was a bit long because I still had to deal with returning another car that was on lease. He couldn't have been more friendly and helpful throughout the process. I also checked the price I got at two other Volvo dealerships, who both told me that I should take Big Dee's deal immediately, since there was no way they could match it.A great experience with Big Dee -- and 2 months in, the car is absolutely awesome!

seanpnewell

May 15, 2014

Gene was great and got us into our new s60 in one day. Very happy with the experience, it was out first new-car purchase.

Jasperjba

May 2, 2014

Bill was very friendly, informative without being high-pressure, and helped me get a great deal on a new Volvo. I would highly recommend him

jcon8383

Apr 28, 2014

this was by far the best experience i have had leasing a car.i have leased 5 cars each time was miserable.Feeling unsure and always getting hit with a bunch of lies and nonsense. at big D our salesman was honest straightforward. he did not play a high low game or try to use his manager as leverage. his initial offer was fair. he was knowledgeable about the vehicle we were interested in and we had a fair negotiation that was mutual for both sides. painless stress free NO NONSENSE. i would recommend big D to anyone looking for a Volvo.

EAS37

Apr 22, 2014

Big Dee Volvo and Gene Skelton have been providing my family with exceptional sales services for over 15 years.For years my parents have leased volvos for my use, and the last xc60 held the most precious cargo, their first grandson. Now after many years of generosity, I have taken over my first lease, and of course it was the new XC60, which I love. The whole experience of turning in the old car and getting the new one was very smooth thanks to Gene. I highly recommend Big Dee and Gene to anyone who is looking for a safe yet fun car and no hassle service.

fhr1

Mar 26, 2014

I just leased my third Volvo from Big Dee Auto Group and the overall experience was excellent. My family and I are extremely happy with the sales division and their attention to finding the right car for our needs. In terms of the service department, it runs efficiently and the staff members have always been very courteous. I am confident that when the lease is up on our other Volvo, we will be coming back to Big Dee to lease another car. We are very satisfied with the professionalism that the Big Dee staff members have always demonstrated because it made the whole leasing process go very smoothly.

gspieler

Mar 23, 2014

I had been a Big Dee Volvo customer for many years, but 6 years ago moved to another brand. I had always had good experience with the dealership. I was evaluating Audis and Volvos to replace an expiring Audi lease. Always helpful, Vic put me in touch with Gene, who worked with me to get the car and features I wanted, at a price I was comfortable with. Bill stepped in to finish the deal and deliver the car.I was very pleased, but not surprised!

Eileen313

Mar 10, 2014

William Bosshart was so helpful assisting us with the purchase of our new Volvo. As new parents, safety was a huge concern and we knew Volvo was the way to go, but having Bill help us work out all of the details, including a trade-in, made it a great experience. Every glitch that came up, Bill was able to help us figure it out. Very happy with our experience overall.

resnikr

Mar 1, 2014

Both Gene and Tony provided excellent customer service. They are knowledgeable, friendly, and honest. They listened to my needs, discussed/showed me options, and then worked with me to get to a great price. They didn't try to sell me something that I didn't need. I strongly recommend Big Dee Volvo.

1018221

Feb 28, 2014

Not a friendly environment!!! When I walked into the service department I didn't even get acknowledged. When you enter a business you expect to be acknowledged. I wasn't and I wonder why?!?!?! I felt the tension once I entered. I went in for the parts department so I had to bypass both people at the service desk who didn't even ask if I needed assistance or acknowledge me. They saw when I entered but continued to keep their head down and totally ignored my presence. I proceeded to the cashier and very pleasantly spoke to her and she did not have a polite response after I said "hello how are you", but she told me very frank "IF YOU ARE HERE FOR PARTS GO OVER THERE AND JUST RING THE BELL AND SOMEONE SHOULD BE WITH YOU IN A MINUTE OR SO..." I must say that the gentleman who assist me after ringing the bell for some sort of assistance, his demeanor and professionalism wasn't that great either. Even though I live in the neighbor, I would rather travel over the Tappan Zee Bridge and do my business with Palisades Volvo where I purchased my vehicle and where they treat their customers with dignity respect and are very professional. I wouldn't dare return!!!!

mville33

Feb 22, 2014

Gene Skelton was very rude to me via email when I got back to him informing him that I received a better price from another dealer and if he could do better in price I would surely like to give him the business because up to that point he was courteous.He basically told me that because I didn't show up in his dealership as promised that he would not sell a car to me, that I was not man enough---in spite of the fact that I had a family emergency and couldn't make it that particular day I emailed him when I got home---seems like he has been doing this too long and has forgotten the fact that the customer is always right--and he very much needs training in customer service on how to deal with prospective customers--and I was going to drive out of my way --when there are Volvo dealers that are closer---his boss should know that because of his ego/attitude he lost the dealership business---then he tells me that he could have given me a better price-just doesn't make sense--he would have had me if that was the case

kendircks

Feb 15, 2014

Gene worked with my requirements and adapted to my situation. He was courteous and worked quickly. He was honest and kept his word. I would recommend him to a friend.

alyons115

Feb 11, 2014

Big Dee made buying a new car easier than other dealerships I visited. They were friendly and helpful in finding exactly what i wanted. I would recommend this dealership to everyone.

Lpjt

Jan 31, 2014

My experience with big dee volvo in purchasing a new vehicle was a very easy and most positive one. While I was initially attracted to the volvo s60 due to its very competitive pricing my decision to move forward was largely predicated by the professionalism and respect afforded me by William Bosshart. It was immediately apparent to me that mr Bosshart was very knowledgable about his product as well as other related brands and used his expertise and warm interpersonal style to help influence my decision. I was also pleased by the general appearance of the dealership and overall friendliness of the staff. I was entirely satisfied with my buying experience and would comfortably refer others to this dealership and mr Bosshart. Thanks again. Larry Torrisi

msioufas

Jan 1, 2014

We gave these ratings because of Gene! He was terrific. We have been Volvo owners for many years who were generally happy with their 2004 XC70 and 2005 S80 cars. Until, they both hit around 100K miles and both transmissions started slipping. My wife and I found it ironic that both would have problems with their transmissions at about the same mileage and being driven by two different drivers with different driving styles who made sure the cars were maintained well. We weren't happy because we believed Volvos to be dependable and had a reputation for long lasting and safe vehicles, To be honest we had our trepidations about purchasing or leasing another one. But "safety" out weighted everything else, especially for my daughter's first car. Anyway leasing a XC60 is our way of testing he waters again. Granted we don't expect to hit 100K miles in three years. But we'll see how it goes. Regarding Gene; he did an outstanding job in convincing me and my wife Volvo was the way to go. He was honest and earnest with his recommendations, did not pressure us into options or models we felt wasn't right and made sure whatever dealer or factory discounts we could take advantage of was given us. During the pricing discussions he took his time, ran through several options with different models in inventory and generally made sure that we were comfortable with the final arrangements and price. When delivering the car he took a full 45 minutes to explain all the options to my daughter, kept emphasizing the safety features. A true professional.

Peroero

Dec 23, 2013

I just leased a 2014 Volvo XC90 from Big Dee Volvo and am extremely pleased with the entire transaction. Mr. Gene Skelton is the Sales Representative whom I was referred to by a friend and knew right from the start that I would be comfortable dealing with him. Gene is very professional, knowledgable, courteous, person and has a no pressure attitude when it comes to dealing with his clients. He made the entire transaction flow seemlessly and without any issues, and I feel I received a fair price on the car. He also took the extra time to go over all the features with us again when we picked up the car and made certain to answer all of our questions and reassure us he will be there to help with any issues that may arise in the future. I felt very comfortable right from the start which is very helpful when shopping for a new car. I would definitely recommend this dealer and Gene to anyone interested in buying or leasing a Volvo. Thanks Gene!

zdstein

Dec 16, 2013

Gene got back to me very promptly and he was very professional throughout the sales process. Upon delivery of the new car, he very clearly explained the features and answered all of our questions. The entire sales experience was a pleasure and that's wny I gave the high ratins.

vlan2k

Dec 15, 2013

We had a very positive experience shopping for a used XC-70. Carlos was very friendly and helpful. When he started using a bit of the 'hard sell', I called him on it and her immediately stopped. Between his excellent customer service, Tony's support, and the wonderful people in the service department, I'm looking forward to a long and enjoyable relationship.

tenace1

Dec 12, 2013

I have purchased/leased vehicles from this dealer four times now. I have always found them to be very friendly, and very fair with their pricing. They do not play many games which is nice. Gene was very responsive to my needs in uncovering a vehicle in my price range. He was very thorough in explaining financing with no hidden costs. I will continue going to Big Dee for future vehicles.

liv2

Nov 26, 2013

I rate highly the services received from Bill Bosshart, on his professionalism,product knowlwdge and sincerity in my dealings with him on the recent purchase of a late model CPO Volvo.His thoughtfulness and respect throughout the process, in arriving at the purchase, is uncommon and admirable.He has refined the art of developing repeat business, certainly from this customer.

ZefD

Oct 18, 2013

Bill Bosshart is Great, they are not looking to make just a quick sale but build a relationship as well, purchased a car for my wife and was so impressed i will be purchasing one for me, just waiting on the v series to come out.Zef

speclkm

Oct 8, 2013

The dealership makes you feel welcomed and important the moment you walk in. We came to see the XC70 wagon and were taken for a test drive with Joe. He was very knowledgeable about the vehicle and its features. We decided to buy it. Joe and Bill were fair in the negotiating process and went above and beyond to make us satisfied customers. In fact, Bill delivered our new plates and registration to us in-person at our home. We look forward to our first service there and will report back our experience.

ferncarrier

Sep 23, 2013

Dariusz Bak and William Bosshart were both professional, patient and had great expertise without being pushy. Dariusz, actually, managed to get us out of a lease with no penalties, so we could purchase a preowned Volvo. Bill completed all our paper work and went over everything wi in the car with much patience.

jamesw5269

Sep 21, 2013

It was easy to schedule an appointment that was convenient for me, the sales staff was very friendly and knowledgeable, and they were able to get us the car we requested at a fair price

White Plains owner

Sep 16, 2013

I am very happy with my new S60 T5 AWD from Big Dee Volvo. Purchasing a new car from Gene Skelton and Bill Whited was a straightforward, stress free experience and I am quite pleased with the price I paid.

Mosal

Sep 14, 2013

I had a great experience leasing a car from William Bosshart from Big Dee Volvo. He really listened to what I needed and helped me get exactly what I wanted. He was friendly, and explained every step along the way. Bill was also readily available via phone or email when I had a question. I felt extremely comfortable at this dealership; they were not pushy or overly-aggressive in trying to get me to lease the car. I would absolutely recommend Bill, and would go back to this dealership again.

Willina

Aug 28, 2013

The most pleasant experience I've ever had from any car dealership. I'm definitely purchasing my next vehicle from Big Dee Volvo. My salesman William Bosshart and the manager Bill Whited offered no pressure when I leased my vehicle. They were very friendly, professional and easy going. They are very willing to work with you to give you exactly what you want. A+ dealership!!!

landisrob1

Aug 27, 2013

Fast efficient. Carlos was very helpful and knowledgeable. Even picked both of us separate from the train station to accommodate our schedule. Spent a a long time explaining all of the new features in the car after we purchased and set up our blue tooth pairing for both our phones. They never did that for me at Jeep! 4th car we bought at Big Dee. Carlos was by far the most helpful.

EvanW

Aug 16, 2013

The purchasing experience was a good one. Carlos followed up with me by phone more than once throughout the process. The price of the car is one that I am satisfied with. Carlos spent a great deal of time explaining to me how the car works.

ericl1098

Aug 13, 2013

Gene Skelton was good to work with, the overall transaction went very smooth, and they worked with me on price point. I would return and purchase another vehicle from them.

mgoodbody

Aug 5, 2013

Carlos was professional, enthusiastic and courteous over the phone. I knew what I was looking for, and he didn't waste my time. When I finally came to the dealership to meet him and pick up the car, I realized he was new to the car business, but he behaved as if he had been in the business for years. When it was time to go over the details of using the car, he was great at describing how things worked, and he helped me with a little of the electronics programming. I left Big Dees with a smile on my face. And I liked the bow tie! Nice work, Carlos! And thank you!

cs98

Jul 29, 2013

Gene Skelton made the entire process so easy and painless that we bought one vehicle and leased a second vehicle on the same day (which makes these our 3rd and 4th Volvo from Big Dee)! I highly recommend this dealership (and especially Gene Skelton) without reservation!!!

maltholz

Jul 27, 2013

Gene and the staff at Big Dee Volvo were a pleasure to deal with and we would definetly reccomend Gene and the dealership to freinds and family. After patiently describing the various packages and a test drive, the vehicle we wanted was not in stock at the dealership, our salesman Gene located the vehicle at another dealership and was able to make our deal happen at Big Dee Volvo at a very fair price. In addition to purchasing a new XC60 we sold them our Mazda CX-7, the entire process was professenal, courteous and easy. The day after the sale we scheduled a time with Gene to review all the vehicle features and functionality, Gene was so patient and knowledgeable he spent an uninterupted hour with us. We really appreacited it, thanks so much!

alaynekatz

Jul 25, 2013

I worked with Bill Bosshart. He was well- informed and genuinely interested in helping me to find the car at the price that suited my needs. After consistently being underwhelmed by several other dealerships Bill and Bill were a surprising and refreshing change.

tmsmithslp

Jul 23, 2013

This is the second time I have dealt with Gene Skelton. He is courteous, friendly, patient, and has a great sense of humor. Although I was reluctant to downsize from my beloved XC90 of 10 years to the XC60, he made the transition smooth and easy. If I wasn't so rigid it would have been painless. He continues to answer all of my questions quickly whether it is by telephone or email.

PaulGold

Jul 20, 2013

I recently purchased a 2013 XC70. I got a very fair value for my trade, even though the mileage was high, and a terrfiic price on the new one. Joe was GREAT, and took care of ALL the paperwork related to my Costco program. They are already sending me my gift card. Bill Whited also pitched in some extra for my trade which was very much appreciated. In all honesty, I would NEVER go anywhere else but Big Dee, and I firmly believe my good experience was not unique, but consistent with their approach to everyone. Thank you, guys.

ejarroll

Jul 18, 2013

We bought our S80 Volvo from Carlos Gomez and he made it a very painless and enjoyable experience. We recommend him highly and would do business with him again.

Ntheredeer

Jul 12, 2013

Darius was outstanding from the moment we met him. Well spoken, polite, knew his product extremely well, negotiated the deal very well. His manager, Bill was very nice and accommodating. He priced the used car fairly. Paperwork was done easily. The best part of the deal was closing the deal. The car is for my daughter. He spent a large amount of time with my husband and my daughter, very very detail oriented. The owner came over and watched as well as the Manager. I have never had an experience like this and would highly recommend this dealer to any of my friends.

liversace

Jul 9, 2013

I was very pleased to lease my first Volvo from Big Dee Volvo in Elmsford, New York. Mr. Bosshart went out of his way to provide excellent customer service from the moment I entered the dealership. Not only did I feel that he worked to get me the best price possible for the car I wanted, but he was responsive to all my inquiries both my phone and email. When I picked up my car, Mr. Bosshart was extremely patient and reviewed all of the car's features and technology, many of which were new to me. He even came back to assist me when I had additional questions once we were finished, because I had already forgotton some of the instructions. That kind of patience is rare and was much appreciated!I would highly recommend both this particular dealership and Mr. Bosshart to anyone seeking to lease or purchase a Volvo.Laurie Sullivan

mdouer

Jul 6, 2013

very good sales person. very clear and no nonsense. Eugene knew the car well. he explained all the current deals and gave me the best offer.

dtravers

Jul 5, 2013

I received excellent service at Big Dee. Bill Whited listened to my questions and concerns, he answered all my questions and took the time to go over every issue I raised. He was a thorough professional. I had time remaining on my lease so I was under no pressure to get a new car. He showed my how to get a new car, an upgrade at that, at just a few dollars more per month. It was too good an offer to pass up and I didn't. I love the new car (S60). On pick-up day, Joe Martinez spent time with me going over all the features of my new car. He was patient and made sure I understood every new gadget and aspect of my new car. I had lots of questions and asked him to go over several procedures many times - he did and happily.

lespru

Jun 29, 2013

My wife and I have leased approximately 15+ Volvos from Big Dee over the past 25+ years. We have worked with Dariusz for years,since he arrived, Danny until he retired, Vic for many years, and now Bill Whited who recently joined the Big Dee team. These are the nicest people with whom to do business. They are sincere, have integrity, are trustworthy and listen to you. The are professional, helpful and very friendly. It has been and continues to be a pleasure to shop there. If you are looking to get a Volvo, do yourself a favor and check Big Dee Volvo!!

oparone

Jun 24, 2013

Repeat customer - at least 3 volvos from this dealership from same sales representative.Staff if professional, courteous and friendly. Detailed explanations. Fair deals. Nice showroom.

CRogalski

Jun 18, 2013

Gene was very knowledgeable and patient with us throughout our whole process- both over the phone and while visiting the dealership. Gene worked hard find us a vehicle that fit within our budget and lifestyle. He also took the time to make sure we understood the intricacies of the leasing process and all the features of the vehicle. I recommend both the dealership and Gene to anyone interested in buying/leasing a new/pre-owned vehicle.

carolesears

Jun 13, 2013

I would like to give William Bosshart the highest possible rating. He helped me tremendously when I was returning my leased Volvo last week. He was kind and knowledgable and I will certainly go to him when I lease my next Volvo. There was an issue with the lender having overcharged me for things they claimed were damage to the car. Bill took me to Volvo's service and was able to get everything taken care of.He then contacted the lender to make sure that the charges were taken off.He has since followed up with me to make sure that it all worked out well. I will recommend him to my family and friends who are buying/leasing Volvos.

jessicabenjamin

Jun 9, 2013

The salesman was very professional and kept to his word. He was helpful and eager but not too pushy. I appreciated his professionalism and respectful enthusiasm.

tbiaggi

May 25, 2013

Gene Skelton was an excellent representative of the Volvo brand. He was extremely knowledgeable, and patient, answering all of our many questions. He made our new lease experience seamless. We would not shop anywhere else for our Volvo!

michaelab321

May 20, 2013

I have bought many Volvos since my first car in 1964 (544 at Big Dee) and Carlos was the best salesperson I have ever had.Sincerely, Michael Baker

budmetro

May 6, 2013

I highly recommend Dariusz Bak for his professionalism, courtesy, thoroughness and overall friendliness. Buying a car, whether new or used, can be a daunting experience, but my experience with Dariusz was very positive. He explained everything I needed and wanted to know about the used Volvo I was interested in. He handled the financial transaction politely and with tact, avoiding any pressure tactics and hard-sell techniques. Dariusz was meticulous in his paperwork, double-checking his data and calculations. He made sure the vehicle was clean and ready at the agreed-upon time, making sure to explain the various controls and features right until I was ready to drive off with the car. My overall experience was excellent and I will highly recommend Dariusz to anyone in the market for a Volvo. Thank you.Regards.

marliese13

May 4, 2013

From the moment I walked into the Showroom I felt comfortable and at ease. I feel that I received a very good price for my trade-in and also a very good price on my purchase. Gene Skleton was my sales person and he did everything he could to make my purchase a very pleasant experience. I would recommend him to anyone who is in the market for a Volvo. Having been a Volvo owner for the past 8 years I must also comment on the service department. I have never had my car serviced by anyone else and will continue to do so.

Jim11

Apr 29, 2013

Gene Skelton was excellent to work with and knowledgeable about all the models and features. I felt he guided us in the right direction and I am comfortable he got us a great deal leasing a new S60. He took the time to make sure the car was set up as I wanted it and walked me through all the features before I drove away. I would highly recommend purchasing a car from this dealership.

dprahl

Apr 28, 2013

Bill Bosshart came highly recommended to us by our friends and turned out to be the best sales rep we have ever dealt with. He was forthright, honest and really went the extra mile to ensure that we got the best deal on a new lease and the easiest experience. Can't recommend him highly enough!

mtiner

Apr 27, 2013

Gene Skelton provided an excellent sales experience at Big Dee Volvo. He took the time to understand exactly what I was looking for in a vehicle and delivered my dream car promptly with courteous, knowledgeable professionalism at a competitive price. Gene answered all of my questions patiently and thoroughly, guided me through all the details of my lease agreement and made sure that I understood and was completely satisfied with my new Volvo. On delivery day, the sales manager Bill Whited took the time to greet me, make sure I was pleased with my experience at Big Dee and thank me for my business. I highly recommend Gene Skelton and the folks at Big Dee Volvo!

JohnAder

Apr 24, 2013

I had gone to several other Volvo dealerships before going to Big Dee Volvo and Big Dee was by far the most welcoming and willing to help. I had particular options I wanted and another dealership told me it was not possible to find them all. After walking in and meeting with Bill for the first time he assured me he would find what I wanted. He was right! I got the c30 I wanted and at a much better price then offered at other local dealers. Bill was by far the most kind and helpful car salesmen I've been in contact with. Even after my purchase, Bill has stayed in touch to make sure I was happy with the car and to answer any questions I might have. I highly recommend this dealership and Bill Bosshart in particular.

mappel

Apr 13, 2013

Gene did a great job with our trade in and getting us an excellent deal on a new lease for a volvo s60. We have worked with Gene before and he always goes out of his way to assist us

JilBro

Apr 4, 2013

I am giving Bill and Big Dee Volvo the highest possible rating given the great experience I just had in my lease of a new S-60 T5 sedan with all wheel drive. Bill made the experience practically effortless for me and secured a great lease program that fit my pocketbook without giving up the car options that were a priority for me. This is my second Volvo at Big Dee because of the positive experience. The professionalism and customer service continue to be impressive. I recommend this dealership wholeheartedly and especially Bill Bosshart!

fleetman211

Apr 3, 2013

Bill Bosshart (sales consultant) and Bill Whited (sales Manager) have earned my praise. The total experience at Big D Volvo was Relaxed, with none of the High pressure, buy on the spot Sales pitches I had recently experienced at several other Dealerships, both Volvo and other Luxury Brands. Bill Boshart answered all questions, and received straight forward information on both the Vehicle (S-60 T-5 AWD) and on the Terms of the Lease. NO hidden costs etc. My wife and I came back to Big D several times over several weeks, and upon each return Visit we were were greated by a most helpful greater at the door, Just to say Hi and welcome. No roadblock or intimidation! If Bill Bosshart was not immediatly available, another sales rep. greated and offered any help till Bill was available. Bill Whited would also come over with a warm welcome handshake, offering any assistnce. We never felt pressured to buy/lease, were never asked when and if we were going to do a deal. It was never difficult to leave the Showroom, and in fact we were encouraged to come back any time with questions and additional test rides, when WE felt we wanted to.NEVER any pressure to "Close the Deal" as we experienced at other Dealers!When we made up our minds to Lease the Volvo, Bill held to the price we had discussed weeks before, without the typical the deal changed etc. All paperwork was handled by him, without the Office jumping to finance, final approval by manager etc. Delivery went smoothly, Bill took his time explaining all the electronics to us. We were also met by Bill Whited and the General manager of the Auto Group (Volvo/Jaguar/Subaru/Mazda) who were extreemly sincere in expressing their appreciation for our purchase, and welcoming us to the "Family"Thanks BIG D....

Gorgan

Apr 1, 2013

Salesperson was friendly, efficient and competitive with pricing. Follow up with details was excellent.Customer service was valued and employees were friendly and courteous. Car was ready on time.

mviboch

Mar 30, 2013

Third car in a row I bought from this dealership. Great service and responsiveness to questions while getting familiar with it. Already recommended both the dealership and the car to a family member.

usatjk

Mar 30, 2013

Bill Bosshart is a straight shooter. He knows the product very well and was particularly helpful in explaining the features of the car and setting all features that can be customized. He made the transaction as effortless as possible.

zwickerj

Mar 23, 2013

2nd Volvo leased at Big Dee and with Darius over past 13 years. Great experience working with him. He is professional and knows the product line well. Leasing at Big Dee is stress free and you cannot beat a Volvo for safety, cost and service

robertwarner

Mar 16, 2013

We have dealt with Gene Skelton for over 15 years in our purchase of new Volvos and he is knowledgeable, honest, trustworthy, friendly, will not over sell you. No pressure to buy on the spot. He really wants to understand what you want in a car. In our many years purchasing cars, Gene stands out as the best we have ever dealt with. The Warners

jcastagna

Feb 27, 2013

Bill Bosshart was a pleasure to deal with. My wife and I enjoyed our experience in getting our 2013 Volvo from Bill. He was very straightforward, accommodating and professional. He also followed up to make sure we were totally satisfied. Having purchased over a dozen Volvos in the past, this transaction was the best and easiest ever. We would also like to commend Bill Whited, the sales manager, who is also a terrific guy and facilitated our deal. We are very grateful to both Bill B. and Bill W. in taking the stress out of our purchase and making this a truly pleasant experience. J & J Castagna

jakey1234

Feb 12, 2013

I had a great experience at Big Dee Volvo. Our saleman Gene Skelton was great to work with and was really helpful in educating us throughout the entire process.

kcorbino

Feb 5, 2013

My lease was up on my car and I was able to turn in early with an amazing deal and the level of expertise was extended to the upmost extreme. Gene is awesome and Bill is a pleasure. I recommend Big Dee Volvo to anyone I know, this car is a safe and love my new car. Thank you

rac913

Jan 28, 2013

Thanks to Dariusz and Bill, this was the very best car buying/leasing experience we have ever had in 36 years of automobile purchases. Anyone looking for a Volvo would be at a disadvantage if they did not visit these gentlemen at Big Dee Volvo. This experience has made us a customer for life!!

Mwraps

Jan 26, 2013

After meeting with Bill Bosshart & seeing the XC60, it became our #1 choice. William Bosshart is very helpful and knowledgable in regard to Volvo vehicles. You get the impression that he and the dealership really stand behind their product.Bill did not put any pressure on us to go forward & allowed us to move at our own pace when deciding on the vehicle that was right for us. He was very professional and easy to reach whether by landline, cell, or email.We also need to mention the new manager, Bill, who was more than willing to work with us on the dollar amount and was instrumental in getting us our vehicle.We would recommend this dealership, Bill the manager, & William Bosshart to anyone looking for a new car.

landrym08

Jan 17, 2013

I was overly pleased with Joe Martinez at Big Dee Volvo. He was both professional and knowledgable and made my sales experience very pleasant. His manager, Bill was also very pleasant and helpful to deal with and worked quickly to get me into the car I wanted in a timely manner. I will certainly do business with Joe at Big Dee Volvo in the future and highly recommend others to consider this dealership when purchasing their next car.

dgrecodiva

Jan 15, 2013

Big Dee's Auto Sales was a great experience. Both Dariusz and Bill (manager) helped me alot with my new Volvo S60. They gave me a great deal plus they were great to work with. I am letting my friends/family know that they have to get a volvo from Big Dee's and to speak to either Bill or Dariusz. I am very happy with my new Volvo and I will get another volvo once my lease it up. Service was great and they helped me with any questions I had about the car.

SEYMOURS

Jan 11, 2013

MR. BOSSHART WAS VERY KNOWLEDGEABLE ABOUT THE CAR WE WERE INTERESTED IN AND DISCUSSED IT IN DETAIL. HE WAS EXTREMELY FRIENDLY AND HELPFUL IN HIS DEALINGS WITH US AND MADE PURCHASING A NEW VOLVO A PLEASANT EXPERIENCE.. MR. BOSSHART IS AN ASSET TO THE DEALERSHIP AND THEY ARE FORTUNATE TO HAVE HIM.

tonyfiore75

Oct 22, 2012

I had decided that the 2013 Volvo c30 was the vehicle for me, which was the first step; but shopping different Volvo dealerships was the second. Big Dee Volvo and specifically Bill Bosshart made the buying process quite easy for me. In the past my buying experiences had always been somewhat of a pain, filled with a lot of stress, questions, and pressure. Big Dee Volvo did not make me feel this way at all. From the minute I walked in I felt more relaxed than I ever had when looking at a vehicle. There was no pressure. There were no empty promises. There was no rush. Bill Bosshart made every effort to see if he could find what I wanted and for the price that I had mentioned as my cap. He was working for me. Oftentimes I find that I'm the one who seems to be doing most of the hoop-jumping. And if I'm the one footing the bill then why should I have to do all of the work as well? I shouldn't. But it didn't stop there. Mr. Bosshart was excellent at communicating with me throughout the car buying process. I always spoke with him, emailed him, etc. With other dealers I've felt as if I've had to deal with 2, 3, or even 4 different people. This is a waste of time. I felt taken care of at Big Dee Volvo by my sales representative. And when you're making a huge purchase like a new car you ought to feel taken care of. I can't say that same thing for a lot of other dealerships. In summary I'd just like to say that Big Dee Volvo is what you want your car buying experience to be like. Calm. Informative. Professional. Hands on. One on one. Patient. Fair. And they don't just drop you once you've made your purchase. Mr. Bosshart has answered any/all questions that I've had since my purchase. He doesn't treat me like just another customer. He treats me like a VIP. You can't go wrong with Big Dee Volvo. I couldn't recommend it any more than I am right now. -Tony F. Riverdale, NY

jdmurray

Oct 3, 2012

The experience at Big Dee, where I acquired a new Volvo S60, was outstanding. I was graciously received, and I engaged in open and helpful conversation with Bill and Frank. Both were involved in locating a car that met my specs precisely. I could not have been treated better. It was a delight to work closely with Bill, who kept me informed of the search for the car of my choice and who could not have been more helpful. This is a terrific dealership, with an attractive showroom and intelligent, cooperative salesmen. Highly recommended!

jcnm4

Sep 5, 2012

Upon visiting Big Dee Volvo, we met Bill Bosshart and he almost instantly made us feel welcome, and very comfortable in our conversation about purchasing a new Volvo XC70. It wasn"t long before we realized we were in the right place. He is very knowlegeble, professional and easy to talk to. We did not feel rushed or felt like we were being talked into buying anything as we have felt in other dealerships. He was more than accomodating and we felt comfortable asking any questions we had.

PAPADEE2323

Sep 19, 2011

the people are a bunch of crooks. i had my volvo services and they busted my radiator and gave me back my car as if nothing happen. they also tried to sell me a new cilynder for my brakes. when a took it back the next day they said the damage did not happen there. they also wanted to charge me to fix the car, like i am a fool. i took the car to another shop and had the radiator fixed for one hundred and fifty dollars less. i was also told that i did not need a new cilynder for my braked.BIG DEE VOLVO IS A BUNCH OF CROOKS.

volvo2020

Jul 15, 2010

A Big THANK YOU to Big Dee for taking great care of my XC90. While on vacation a month after purchasing my second Volvo (used '05 V8) I got the counter balance shaft breakdown on I-95 and 800 mi. from home. Big Dee took care of all the onerous details, especially dealing with the (Ford dealer) warranty, and getting the engine replaced. Communication was outstanding through the whole process. Special kudos to Helene for looking out for me and staying on top of things. Car is running great now and expect years of enjoyment. Thanks Again !

allison10c

Jul 13, 2009

If this story doesn't explain a HORRIBLE dealership, then I don't know what does. DO NOT GO HERE!!!!My husband brought our car in last week for its 75k tuneup & new front breaks. As he was leaving the dealership he heard a noise coming from the back tires. He brought it back in & the staff was extremely rude to him saying they heard nothing when they drove, that the car was fine & he had to pick it up that day. He picked it up the next day & drove it home & it sounded ok. I drove the car from NYC to Boston this past weekend. Luckily I was stuck in 25 mph traffic most of the way, if not I might not be here to write this note. About 50 miles from Boston I heard a horrible humming noise & the car started shaking. Thinking it was my bike on the roof I pulled over & took the bike off. Got back on the highway & felt the steering was off. Went extremely slow the rest of the way to Boston, by the time I got there the car was making the worst screeching noise I've ever heard. I looked at the back driver side tire & was STUNNED to see that 2 lug nuts had fallen off the tire, & the tire was sticking out from the car ready to fall off! I called AAA & they came & said I was lucky to be alive & he had never seen anything like this. Had I not hit traffic the tire would have fallen off as I was going 75 mph on the highway. I would either be dead or seriously injured. Luckily they put the tire back on, put an extra lug nut on & I was able to bring it to a mechanic the next day. They too could not believe the story & said that I was very lucky. He said the inside wheel was completely scratched up, but fortunately no real damage. We paid $930 to get our car fixed at the dealership, we were treated horribly & then had to pay an extra $110 to get something fixed that should NEVER have been an issue.

lesleym

Apr 21, 2009

I brought my Volvo S40 for service twice thinking it would be more convenient because I work in Tarrytown. Wrong. 1) No internet option for working professionals, 2) was not told in a timely manner when the work was completed and 3) loaners are not available if you haven't bought the car from them. Overpriced services, sub-par customer service. If you live in Connecticut I would highly recommend Danbury Volvo.

dealerrater10523

Aug 12, 2008

I have lease 3 new Volvo's from Big Dee. I always get the best deal. They are very nice to do business with. I had a 2001,2005 and now a 2007.I have reccomended all my friends and family to them.My father bought his car from them in 1969.If you want a new Volvo this is the only place to go.

unhappyvolvo

May 14, 2007

This guy is an idiot. Insulting your intelligence and always making excuses on why items are not covered and why I have to bring my XC90 in 8 times for front end work. I have now replaced the entire front end parts from tires to sway bars to shock tower, brakes, alignment all done in the first 20 K miles.

carbuyer11

Jun 8, 2006

Run, don't walk away from this place. I bought a Pre Owned Volvo from them and had to ask for a copy of the PreOwned Checklist, which they are supposed to put in the glovebox with all other paperwork. Or should I saw TWO checklists, as the first time we picked up the car from the dealership it had a faulty catalytic converter and began emitting black smoke. Delivery is only allowed to take place at certain times of the day, because midday on a Saturday a POTENTIAL customer is considered more valubale than someone who already spent money on a car. Not to mention that the inside of the car WAS NOT CLEAN upon delivery ad there were stains, markings and even some black goo on teh driver's seat adjuster. Also upon delivery we were not informed of any minor defects to the car, such as the torn seats or scrapes on the back bumper. My only option now is to have this car RE-INSPECTED at another Volvo dealership, which will cost $$$. I don't thrust teh mechanics- how can a car with a bad catalytic converter pass a NY state inspection?!Sales managers I spoke to were nothing but rude and had serious attitude problems. I got the impresion that just b/c I was not purchasing a $50,000 Jaguar deemed me not as important of a customer.They need some serious customer svc training at this place, as they are making Wal-Mart look competant.