Used Cars for Sale at Volvo San Diego in San Diego, CA

Connie Bergmark

Aug 29, 2015

Sergio was always available to help me with the process of buying my V60 and going to Sweden to pick it up. He had great advice and I love the car.

JC

Aug 24, 2015

After considering several options, BMW, Audi, etc, I rediscovered Volvo. I am glad I did! After looking high and low, I found my new 2015.5 S60 T5 on the Volvo San Diego web site. Sergio Curiel, without a doubt, one of the best car salesmen I have worked with. I found Sergio to very knowledgeable, personable and respectful. I'm happy to say that working with Sergio was a "painless" experience. The buying process went smoothly without taking hours.....Thank you, Sergio ! .......Additional thanks to Kyle Anderson for having the paper work all ready when I came down from Orange County to pick up my car... thankfully the whole process went as smoothly as could be expected.

Hans

Aug 21, 2015

I had a very pleasant experience buying an XC60 at San Diego Volvo. I did lots of research and figured out that this was the car for us as we were returning back from an assignment in Asia. The whole experience was extremely smooth as I managed to go through the whole process with Sergio of finding the car, agreeing on a price etc., more or less completely via Email before I arrived at the store to sign all paperwork and picking up the car. Sergio was very pleasant to work with and has a very friendly attitude, as did the rest of the folks that we met at the dealership. The only thing missing was a bottle of Champagne in the glove compartment.. The car(a T6 drive E) is amazing, btw. I can't imagine anything being better as a family car for people like us who are in to outdoor activities such as camping, cycling, skiing and so on.. /H

Joey37

Jun 6, 2015

This was truly a 5 star event. Special thanks to Service Advisor Dan Robbins who was outstanding in every way. It will be our pleasure to return for service whenever needed.

E & H

Jan 26, 2015

Our experience in purchasing our new Volvo S60 T6 from Sergio at Volvo San Diego was outstanding. We shopped many different car brands, and thus encountered many different sales people. Sergio was the best. Knowledge. Follow-through. Respectfulness. Courtesy. Sergio had it all. E & H.

yinbv

Jan 15, 2015

We bought a used Volvo car from this dealer. Sergio Curiel is the salesman. The car is great and the service is great too!

2015 V60 R Type

Jan 11, 2015

Buying from San Diego Volvo was a great overall experience from start to finish. Sergio at San Diego Volvo was very knowledgeable and low pressure. He really knew the product and helped me to select the perfect car to fit my needs. My 2015 Volvo V60 R has the perfect combination of practicality, speed, safety, and looks. I couldn't have envisioned a better buying experience or a car that suits my current needs better.

Newbie XC60 Users

Jan 8, 2015

Our toddler was starting to be very rebellious with the rear facing car seat. We could not travel far without him crying relentlessly. So we decided to look for a minivan or an SUV. We settled with a Volvo XC60 as it is not that big and it is fuel efficient. We looked at websites and found that the San Diego dealership had a year end sale and rebates on going. We apprehensively contacted them not sure we can afford the car since we never had a loan before and we wanted it to be affordable monthly. Sergio Curiel then contacted us but we never replied at his first few calls and email as we initially thought we are just going to waste time. But then one day we just decided to apply for financing online. This is where the ball started rolling as we were able to discuss figures. When we were not able to go to San Diego at the cut off date (we live 2 hours away), they were kind enough to extend it to us for the following day which is a Saturday. Sergio was kind enough to be there on his day off and showed us the features of the car as we never had this technology before and we only researched it online and on youtube. When we came back the paperworks were ready and it was fast and easy. We also found that Volvo financing allows us to prepay part of our loan without any penalty and fees. This is very helpful since we plan to use our tax returns to pay part of the debt and save on interest.

lisajoy123

Oct 1, 2014

We have two Volvos and are happy to maintain our loyalty to SD Volvo as they have provided us with the best maintenance and repair services we have ever had. They are professional, responsive and honest.

Kathy L Taylor

Sep 26, 2014

The service people who work here are really great. They're knowledgeable and so friendly. I've taken my car there for over five years. I purchased my car in Irvine, but had a horrible experience with their sales staff. So, I never went back there ever. So, I'm really pleased that I found San Diego Volvo and they treat me so well. I'm also happy to see that there is not a constant turnover of service people. To me that means they are happy with their jobs and that San Diego Volvo is treating them well. I feel good that I know their faces and names when I return each time.

Tony Di Bona

Sep 17, 2014

Following my experience with SD Volvo I will be bringing in my S40 for periodic service including oil changes. I feel assured that the vehicle inspection that is included with this service is being performed by Volvo knowledgeable personnel. It might cost a bit more than the 19.95 offers out there but the reliability of my vehicle is very important. The free shuttle service to and from the dealership is something that will keep me coming back. It saves a lot of my precious time. Oh yes. They completely wash the car including the wheels! (At least a $15 job alone)I look forward to many other business to follow the SD Volvo model for friendliness and customer service.

Hayder68

Aug 26, 2014

Excellent customer service, very friendly staff at service department, always advising services I could get for free, answering calls and questions all times, highly recommended!!

SanjGunetileke

Apr 4, 2014

I was recommended here by Brian at August European to get an oil leak fixed in my 2001 Volvo S40. Frank Perez helped me out with the paper work and George Collins the master tech looked at my car. The VVT cam seals needed to be replaced. This is a very specific repair. It two days to complete the repair. Frank arranged a rental for me that was covered by Volvo that was a great help. The final price came in under what I was quoted. The oil leak was fixed and I am very happy with the work. Frank Perez was very professional. He gave me all the options to consider before going ahead with the expensive repair. I am very pleased with this dealership!

ellgia

Mar 31, 2014

I recently took my car in for service and once again had top-notch service. I can always expect the best. Julio and Guspar exceeded expectations!

AICJCC

Mar 13, 2014

Julio and his team went beyond expectations - one of the S60's features are driver enabled flip down rear headrests, but for some reason one of the headrests would not tilt when the control button on the console was engaged. Despite a heavy workload, his technician spent several hours, disassembling the headrest mechanism and replacing the component that was not allowing the release on the headrest.They even had the courtesy to pick me up on short notice back to the service shop so that I could pick up the vehicle in time so that I would not miss meetings that I had scheduled, but were dependent on me having the car back by a certain time.

Hayder68

Feb 21, 2014

Had visited Vovlo San Diego for 3 times last 2 months for services, they provided a great customer service, staff were very helpful, friendly, and listened very well to what was needed, Great dealership!!

John

Dec 22, 2013

Sergio helped me and my wife buy out first Volvo last week. The process was painless and actually quite a joy. Sergio was helpful throughout, answering any and all questions we had. He was fine with our back and forth, and not once did we feel like he wanted to push a certain car/model onto us, totally not what I expected from a car salesman. I highly recommend asking for Sergio if you're in the market for a Volvo. We are very happy customers and look forward to being Volvo for life!

Paulina

Dec 22, 2013

Sergio Curial at San Diego Volvo helped us get our first Volvo- a beautiful XC60. He was helpful, knowledgeable, and patient because we couldn't make up our minds! Sergio was with us from start to finish, and always spoke with us genuinely. We highly recommend asking for Sergio!

SDCruiser

Dec 5, 2013

We bought a used car from San Diego Volvo last week. It was a good experience from start to finish. Sergio was professional and knowledgable throughout the sales process. The car we bought was in excellent condition inside and out. I would highly recommend Sergio and San Diego Volvo if you are in the market for a used vehicle.

Jay

Oct 22, 2013

Sergio Curiel at San Diego Volvo was a great help in my most recent purchase. I was browsing the lot and instead of just bombarding us, he asked if we needed anything and let us browse without being overly aggressive about getting a sale. Once we had time to look through the available vehicles and narrowed down our choice, Sergio answered all of our questions and helped us make our decision. Overall, this was a great buying experience and I would recommend both Sergio and this dealership.

Mari

Oct 21, 2013

I started my buying "search", for a new or used car six months before I made my final decision. I test drove many cars, but kept coming back to Volvo. Sergio was patient, very well informed with the various models, and never pressured me to make a decision. He met with me on three separate visits, and showed me new and used Volvos. Already a Volvo owner, I was very confident with the service department, so deciding to stay with Volvo was easy, especially with Sergio's professional, no-pressure approach. I've had my new Volvo for two weeks now, and have absolutely no regrets!

Ann

Oct 20, 2013

I purchased my new Volvo from Sergio at San Diego Volvo. I had been looking for the right Volvo for a long time and San Diego Volvo and Sergio made the purchase process very easy. Everything we had agreed on over the phone was as promised once we got there. I would highly recommend them and I am very happy with my new car!

Lianak

Sep 18, 2013

Wow!!! What a wonderful experience I had at San Diego Volvo. My salesperson Sergio Curiel was amazing, knowledgeable and patient with us. We were shopping for about a month and he was one of the best sales person we've worked with. I liked how there was no down time. We were in and out of there in an hr. I also was introduced to the manager Glen Garland another outstanding person he helped to make sure all our needs were met. Answered all our questions and was honest upfront with everything. He ordered a part that was missing off the car no questions asked. I recommend this dealership to everyone that wants to have a comfortable, no hard sales pressure experience and they had a huge selection of vehicles. Thank you so very much San Diego Volvo for outstanding experience. Liana

Melinda H

Sep 18, 2013

Sergio was great! He was very personable and professional. The process of purchasing a car is always stressful to me but this time it was smooth and painless. I would highly recommend San Diego Volvo and send anyone interested Sergio's way!

Liliana Daneshvari

Aug 14, 2013

***********LOVE MY NEW VOLVO ************************ It's my dream car, drives beautiful. The buying process was painless, everyone was very friendly and helpful. Excellent Customer Service. Thanks Sergio. I would definitely buy from you again!

Keri Bridgwater

Aug 12, 2013

From going for a test drive with Sergio, to him helping program my iPhone for Bluetooth before I drove off in my new purchase - every aspect of the sale was handled with helpful, non-pushy professionalism and a super friendly demeanor. I was extremely impressed by how smooth the entire process was including the trade in of my old car; Volvo even took care of the necessary paperwork to replace the missing title! I could not be happier with the level of service from Sergio, or any other member of the team at Volvo, who made it such a great car buying experience for me this weekend. I LOVE my new Volvo and HIGHLY recommend both Sergio and San Diego Volvo to anyone!

LauraG

Aug 12, 2013

This was a first-rate experience -- and not what I expected. The group at San Diego Volvo (and particularly my sales rep Sergio Curiel) is outstanding! No pressure, and they go the extra mile. I knew exactly what I wanted -- a Volvo C30 -- and by luck the car had just arrived on the lot that morning. In fact, they hadn't even put it in the system. I came back the next day to show my husband and they had the car in inventory -- bought it that day. They even gave me a great price for my trade-in. I will definitely buy from them again (I will be back looking for another car for my daughter in a few months). Finally, the follow-up has also been excellent. What a refreshing car buying experience.

TG

Jul 25, 2013

Jesus Carrera was the salesman I spoke to on a recent visit to this dealership with my fiance. His professionalism, knowledge, and his courteous approach was very much appreciated by us. Although we have not yet decided on a Volvo or a completely different SUV somewhere else, I would definitely let Jesus know first if we decide on the T6. And would highly recommend for anyone looking into Volvos.

Maria...7th time around

Jul 23, 2013

Sergio was incredible with his service and knowledge in a very sensitive situation as I was buying a car for my daughter and husband. he was able to answer all questions and did not pressure us...gave us many options and I ended up trading my car for a newer XC90 2011 and my daughter got a Jeep...so we both walked out of there very happy....This is the second time I buy a car from Sergio...we will use his services again.....

heather_haney

Jul 21, 2013

I was looking for a used CRV for about a week when I came across a killer deal here. I drove all the way down from Orange County to this place (and a couple others). It was definitely worth the drive. Jesus Cacerra was incredibly helpful, laid back and awesome. There was no BS with him. I dealt with a lot of jerks who wanted blow smoke up your A this week but he wasn't like that at all. He was totally honest and got me a great deal from the start. No back and forth nonsense.The manager, Glen, came over to introduce himself. He was super awesome too. The finance manager (I think Ralph) also introduced himself. No body was pompous or jerky. Upfront, stand up crew.I ended up going with a different deal (by no fault of San Diego Volvo, just ended up preferring a different call) and Jesus texted me to follow up and was so gracious about me going a different direction. No guilt or pushiness at all. He just said Congratulations and he was glad it worked out.I recommend this dealer to everyone.

Kristin

Jul 19, 2013

Sergio Curiel took the time to understand my purchaing needs and offered outstanding customer service. After being offended by one of Sergio's co-workers my first time visting the dealership, Sergio followed up with me and asked for my business. I gladly accepted and so glad I did, he is very knowledge and appreciative of your business. No need to look anywhere else, make sure to ask for Sergio - you won't be disappointed!

Cmudge26

Jul 7, 2013

Juan communication with me were quick and straight to the point. Getting a hold of him was very easy for me. The experience was great, they had all the documents ready to go and to view for me. Finance dept was ready to go and to sign. It was a smooth and fun experience.

Michael

Jul 7, 2013

My sales rep, Sergio Curiel, was great! I spotted a used car on the internet and when I came in Sergio was there to help me. No pressure, and he was very informative about the strengths and potential weakness of the car I was looking at. I really appreciated him walking me through the autocheck vehicle history report and all the things the service dept had done to make sure the car was in good shape. Finally, when I had a small problem with acceleration on the 1st day, Gary welcomed me back and took care of a small spark plug issue. Overall the dealer and guys were great, I'd recommend them to anyone looking for a new or used car!

B Karhu

Jun 26, 2013

We used the internet to find our car, then contacted SDVolvo. We purchased a C70 from Sergio. He was very helpful over the phone and made the purchase as painless as possible. As soon as we had a price and had knowledge of the car we were purchasing, we flew to San Diego and picked up the car. The car was as stated and in beautiful condition. All employees were very friendly and helpful. Thanks to them we have our beautiful new car.

Dee Folse

Jun 26, 2013

Oddly enough we were looking for a Ford Edge for a family member. We call Volvo and Sergio answered the call. I was amazed at his knowledge regarding the used Ford they had on the lot. He was very polite, professional, helpful and all with a relaxed no pressure attitude. I would highly recommend Sergio and San Diego Volvo. We will certainly use Sergio and his dealership again for any car purchase. From sales to finance our experience was great.

Keith Mayer

Jun 14, 2013

I wanted to let the dealership know how much I appreciated working with Sergio Curiel. Frankly, I was about to walk off the lot without accomplishing what I was there for, until Sergio went the extra mile to get a deal done. His courteous approach helped me to accomplish the purchase of a Volvo. Keith Mayer

Joe & Syl

Jun 14, 2013

this is our first Volvo purchase, should of done it long time ago. our sales rep Sergio Curiel was awsome, he took the time to explain all the features of the vehicle and was patient when asked basic operational questions. Very thorough. Financing Dept. outstanding, many options....

Isaac S-80

Jun 13, 2013

Just purchased my 3rd volvo S-80 my sales rep is Sergio Curiel. I live in El centro ca.we were able to make a deal by e-mails,he knew my likes and dislikes from the first two and on this third one he was able to get everything from interior and exterior my co workers drive bmw's and mercedes I showed up in mine they cant believe all the standard equipment I got when they paid extra as for the purchase time I was out in 1hr 5min from start to fianance great service they treat you like a person not a number you want a great deal talk to my guy Sergio as for the the service shuttle coffee donuts bottled water internet while you wait great dealership thanks sergio

Dragonlady

Jun 12, 2013

I, and my family, have had very poor experiences with car dealerships in the past. The task of getting one is dreadful. I just bought my 2008 Jeep Wrangler from them and I loved everything about the experience. The car was immaculate ! The service there was fantastic ! They were patient, efficient, friendly and helpful. I felt like the team really worked as one. I didn't feel pressured at all. Our sales consultant, Sergio Curiel, was awesome ! His info; Sergio Curiel Sales & Leasing Consultant Overseas Delivery Specialist 619.402.8215 Cell 858.279.9700 ext 162 Work scurielatsandiegovolvo.com

j and j

Jun 12, 2013

My wife and I were looking for a SUV to lease and had spent several weekends looking at other dealers including Lexus, BMW, Acura and Audi before coming into the San Diego Volvo dealership. We had a particular model and color in mind before arriving. We were very pleased with the lease transaction and the model we drove home in. The staff at San Diego Volvo were very professional, courteous and knowledgable. We would highly recommend them to anyone looking for a positive leasing experience.

RMaddo

May 14, 2013

We have now bought two cars from SD Volvo and worked with two different sales reps that were both excellent to work with. The shopping experience was low pressure and comfortable. We bought one certified pre-owned Volvo that we were very happy with and then very recently a pre-owned Subaru. I highly recommend this dealership and Volvo vehicles. Thank you to Sergio and to Adrian for such pleasant buying experiences. I haven't had any real work done at the service center-- just an oil change and a battery replacement request-- but I would say that the customer service is a little lackluster over there.

Bill

May 12, 2013

Great experience after visiting many dealerships. Juan was not pushy and I felt comfortable in the buying process. Spent 4 hours there but left with a great used car. The finance guy did my name backwards and He had to come to my house to have me resign. Otherwise, easy process. I got a great rate.

teneto

Mar 18, 2013

Volvo was not my first choice, but it was among my top 3. Working with Richard H. changed all that. He's friendly, patient, professional and a straight shooter. He took the time to answer all my questions, never pressured me, and in conjunction with Ralph S. (sales manager) offered me a great deal on a 2013 S60. The financing was quick and easy, and they beat credit-union rates by a quarter point - here Edgar M. was the guy in charge, he explained every number. When I took delivery of the car they had it ready and shiny. They all took the time to explain the car and helped me configured some of the features. These guys were so great that we brought them a pie, and sent a letter to the owner with our heartfelt appreciation. Last but not least, the car is awesome!

Karen-kelly

May 17, 2012

I've been a customer for 9 years. Service is fantastic. My service is always done right and Pam is a great service rep. Volvo is lucky to have her

CotSpeed3

Apr 30, 2012

Just bought my Mazdaspeed 3 from these guys. My sales rep was Juan, he was amazing. Very professional and courteous. This was an extremely painless buying experience. I'm from Los Angeles, so we did all the price agreements over the internet. When I went to pick up the car and sign the paperwork, I was in and out within a few hours. No pushy sales or anything, AWESOME! I highly recommend this dealer if you're looking for a new or used car. You'll be very happy! Well worth the drive from LA! Oh, last thing, their financing department is great, got me a loan very easily. A+

CotSpeed3

Apr 29, 2012

Just bought my Mazdaspeed 3 from these guys. My sales rep was Juan, he was amazing. Very professional and courteous. This was an extremely painless buying experience. I'm from Los Angeles, so we did all the price agreements over the internet. When I went to pick up the car and sign the paperwork, I was in and out within a few hours. No pushy sales or anything, AWESOME! I highly recommend this dealer if you're looking for a new or used car. You'll be very happy! Well worth the drive from LA! Oh, last thing, their financing department is great, got me a loan very easily. A+

kathy

Feb 11, 2012

I didnt have time to shop for a used car. I knew what i wanted (S60) and I was able to handle much of teh "shopping" online saving me valuable time. The salesman was friendly accomidating and the whole process was a breeze. I do wish the vehicle had an additional key - i wa disapointed that there was only one ket and no valet key.

just_my_opinion

Mar 16, 2010

I took my 2007 S80 here(Volvo of San Diego) and basically wanted some performance springs installed instead of the stock ones, which I provided from a very reputable Volvo specific aftermarket parts manufacturer. I also wanted an emblem replacement on the rear. I took my car in very early in the morning and didn't get a call until late in the afternoon saying that they didn't suggest that I have them installed there. The rep then told me that they needed to keep my car overnight because they never got around to the emblem replacement. Not exactly sure what took place that entire day which is my main frustration. After initially quoting me a few hundred, the rep then said that it would cost $750 or more to install the springs based on their specific pay rate per this specific type of service after taking a closer look. They also said that anything related to the springs would void the warranty if directed related. It's a 1" difference in suspension height, very minimal. Similar to having a few passengers in the car, not a huge difference. So they at least referred me to an alignment specialty shop nearby who installed them for $395 within 2.5 hours time, very fast. Though I had to take my vehicle back the very next day to the same alignment shop because the car sounded super squeaky and creaky while in motion, turns out they didn't lube the plates properly, or so they suspected. That didn't work either, then I took it back again and they replaced the plate, that didn't work either. I took it back again and they adjusted the plates, still didn't work. Now as I edit this review several months later, I'm still stuck with a beautiful luxury car that creaks very loudly while riding in and can be heard audibly outside the car as well, drives me nuts, literally. I would take it back again but it would be the 4th time and I can't keep spending entire days as a business owner driving 30 minutes each way sitting at an alignment shop for hours at a time. I blame this on the alignment shop of course but I still was not impressed by the lack of communication and time wasted by this specific tech. I am not knocking Volvo overall but this experience was not great based on my experience with the Volvo tech and the quality of the referral work done. The emblem update Volvo did though turned out REALLY nice.

jvicencio

Feb 12, 2010

First, I found a great car Volvo C30 with Safe and Sound program from Volvo website. I then requested a quote. Peter Chong from San Diego Volvo emailed me about it and we were talking for about three weeks. I explained that I have a Honda Accord 2007 ($12K balance) for trade in. Also, I came by to drive test drive; this was on January 24, 2010. I was with my mom, Anita Serrano, as a co-signer just in case. We filled out an application where my mom would be a co-signer. The first offer has $3500 down, $12K trade in value (rather than blue book $14K), 5 yr term, about $600+ monthly. I said no. The second offer $2000 down, everything same. Then finally, no down, 5 yr term, with about 6.2 apr, less than $600 per month. We said yes but given my mom would only be on application as if she was purchasing it. But then they know that I would drive the car as it was originally for me. With my mom's about 750 credit score, we thought that the deal was a deal; we took the car that day. Jenny from Financing, however, called us to increase apr to 6.7 or $9 more payment on 29th, due to insufficient income. We agreed; so my mom had to re-sign a contract on, I think Feb 1st. Then, Jenny called to recall a car a couple of days after. We returned the car Feb. 5th; however, Jenny was unapologetic, indifferent, unsympathetic, and has no customer service whatsoever. Me and my mom drove over (with my original car Honda) next two blocks to BMW of San Diego on the same day Feb. 5th. We gave them same info. My mom had to apply or has to purchase the car. With the same income we provided them. At about $6000 more on financing (at 2.9 apr), I'm able to purchase a bigger car with "above and beyond" and efficient CSR from sales all the way up to financing. Even the receptionist was friendly. I don't understand why we could not receive the same excellence. I had to call in sick and also my mom had to take off work just so we can accommodate bad service, disorganized company, with questionable business practice at San Diego Volvo? This is unacceptable to us.

sunriseruth2

Jan 5, 2010

Visit: Piece of re-bar damaged undercarriage - Turbo Intercooler and Radiator. Major bucks. Follow up on poor review I left in November. After a rocky start - NOT DUE TO OUR Service Writer Viv and his top team - we got our loved Volvo back and excellent shape. I would trust Viv to do the work needed IN THE FUTURE. This was not an easy fix, and they did a great job. CAR IS IN MUCH BETTER SHAPE than it was when the Tow Truck dropped her off. Many Thanks, and my apologies for earlier poor review. Sunriseruth

sunriseruth

Nov 7, 2009

My car was taken into San Diego Volvo on Friday, 0900. I called in on Thursday to set this up / explaining problem. ***I left note ( Note left on front seat of car explaining problem to service dept. - clearly printed, with broken part. ) , and called in to service dept to tell them the problem. I was supposed to get a call back on Friday afternoon. I called them at 10:00AM to make sure car arrived. Service writer busy but would call me back. Friday. No call returned. I called in on 0930 Saturday - they stated they were looking at the Car and would call me back. No return call. By 1:00PM still no call back, I called in again, third phone call --- they stated car still being looked at....three hours later. Obvious lie. They had not looked at the car in over 24 hours...it just sat there. Now they are telling me that Transmission is broken. TRANSMISSION WAS NOT ISSUE. IT WORKED FINE. - they never read the note, they never looked at my car. I am not sure if they are so busy they do not need the business, but I would NEVER RECOMMEND THEM. The whole attitude is "ya, ya, we are looking at your car" - two days later, now Sunday. Maybe by Monday they can look at my car.

flowcald

Oct 26, 2009

The management team in the service department is second to none. My wife and I have moved or been transferred 15 times and the Service Team at this dealership sets the bar for all dealerships to be judged by. They are knowledgeable, friendly, attentive, thorough, and honest with their assessments of the issues affecting the vehicle./The managers of the service department demonstrate through their leadership and example the kind of behavior and attitude expected of their employees to the client. I encourage anyone with a Volvo to frequent this dealership- it is truly an example of "legendary customer service".

gibsondeleo

Oct 26, 2009

The service staff and technicians at Wes Hinkle's San Diego Volvo go out of their way to make servicing our vehicle an enjoyable and pleasant experience. The facilities are clean, and the explanations gived for the service needed are clear and understandable.

dramatiger

Jun 24, 2009

The guys that we have worked with at this dealership have been absolutely amazing and helpful to both myself and my family. Everyone working at the dealership that I came in contact with was helpful and kind; from the cashier, to the service guys, to the shuttle driver. Thanks guys!!

matt.hillerud

Apr 29, 2009

I have taken my car here four times for service. Each time I have had to wait double the expected time. I recently received a coupon for a free oil change because they want to bring customers back, because, let's be honest, their outrageous service prices are the only thing keeping this dealership alive. I thought I'd try it out again barring my previous experiences where they installed the wrong part on my car and installed another part incorrectly. Each of these times I had to take my car back wasting my time with no reconciliation by the dealership. I didn't receive a credit, loaner car, or even an apology. My experience with this free oil change was no different. I scheduled an appointment but still waited 2.5 hours for my car. Do not take your car here. Find an independent Volvo shop or any other dealership.

McBreeze

Apr 8, 2009

I have nothing but praise and appreciation for the good people and stellar service I have received at Wes Hinkles San Diego Volvo. I have a 1997, 960 Sedan and a 2001 V70 wagon. In the past 5 years I've visited Wes Hinkles Diego Volvo on numerous occasions and have received nothing but conscientious and timely service. As a small business owner, I appreciate attention to detail. The service managers typically greet me by name and make sure to discuss in detail the work that is scheduled to be preformed. They are attentive to any concerns I may have and are readily available to answer questions. I have two small children and on multiple occasions the Wes Hinkles staff has bent over backwards to make it convenient for my busy schedule when dropping off the cars for service. The free shuttle service back to my home or desired destination is a life saver. I feel confident that the staff is honest and that the work being done is of top-quality. These characteristics alone make for a great value. The complimentary designer coffee, good-natured atmosphere and ready smiles of everyone from the receptionist to the cashiers and passing mechanics add to the value.I have recommend Wes Hinkle's San Diego Volvo to many friends and acquaintances and will continue to do so.

shark8851

Jul 7, 2008

This dealer is a complete rip-off. They chaged me $395 for my 15K service which consisted of an oil change, air filter change and checking all the fluids. They billed 2.5 hours at $133/hr. I called Carlsbad Volvo and they want $280 for the same service. Still a bit steep but at least it is $115 cheaper than San Diego Volvo. This place is a total rip off. Avoid at all costs unless you want to throw money away. Also, they took all day to complete the service. I could go to jiffy lube and be in and out in 30 minutes. I made an appointment and was the first one in. They still took until 3:00 to complete the service. I had to wait another hour for the courtesy vehicle to pick my up even though I only live 5 minutes away from the dealership.

Augie

Apr 26, 2008

My wife took her V70 in for an oil change and was up sold to a 75,000 mile service. No problem, we have had many volvo's in the past, but have never dealt with this service department. A 75,000 mile service is basically an oil, brake fluid, filter change and visual inspection of everything else. Around a 2 hour service and $250 at most Volvo dealers, but NOT at San Diego Volvo. They are charging $500 for this simple service. Does all of Southern California do this? I have contacted 5 other Volvo dealers in other States and ask them for a quote on the 75,000 mile service and how long it would take. All answered 2 hours or less and a price range from $240 to $275. BEWARE this dealer's service and over charging!

mlstockton

Nov 3, 2007

After purchasing a $54,000 new C70 at this dealership I went in for the car's first service. My car wash guy had told me to bring up stains on all the wheels hubs which had been caused due to a chemical treatment. I had noticed the stains when I picked the car up but didn't realize I should have said something. The ONLY person to have washed my car was my car wash guy (at my office building). When I went in to pick up my car the service manager told me that it was due to an outside vendor and refused to hear me out, refused to discuss it, referred me to the sales manager who had "made the decision" and essentially said it wouldn't do any good to talk to someone else because they had already discussed it....Tell me... how much money do I need to pay for a car to be heard? If I am going to buy another luxury car, it will NOT be at this dealership and my service business is going to another one in the San Diego area, one that will at least hear me out and try to solve the problem in a mutually acceptable way.

MikeW

Oct 9, 2007

It turns out they sold me a lemon, but refused to fix it because I could not produce a paper-trail that I had the oil changed on a regular basis. They are all about the bottom-line and do not understand how to form a relationship with a customer. They would rather make an extra couple of hundred bucks on service than forge a bond with a customer. You can do better elsewhere.

CAMEGH2004

May 18, 2007

After having a horrible experience at South County Volvo, they sold me a 2000 V70 that had been in two accidents and they never disclosed it. After all the lie's, after being mistreated, and after taking a hit of $8000.00 dollars because I couldn't trade that car in any where, etc. With this horrible experience I can write a book. I traded this car in at South County Volvo due to no one else wante the LEMON.I bought an S60 which so far it has been a good car with the exception that Ithad a noise that I was told by South County Tech's & Scott Hinkel Jr that It was normal. Finally two great people from San Diego Volvo took the time to listen to the noise & after dealing with this for 2 years they took care of the problem.Rachael Kuhrt custom service rep & Aron Avila Service tech, they are two of the best people I have ever delt with. Aron upon listening to the noise he told me that it was not normal.Both of them are wonderful people and San Diego Volvo should be proud to have both Aron Avila & Rachael Kuhrt as their employee's. I can't erase my horrible experiences with South County Volvo and the fact that they used the wrong product to correct the noise that was never corrected. Thanks to Rachael & Aron are the BEST !!!!!!!!Thank you San Diego Volvo.Alvar Espinoza

einstein

May 4, 2007

I got off work late on a Friday afternoon and needed an Oil Change ASAP because I was driving to Arizona on Saturday morning and wanted my car in top shape. I came to San Diego Volvo and was greeted promptly. I was introduced to a young man named Jakob. He told me I needed my 15000 mile service and it was under warranty. Since it was so late in the day I was nervous they would not be able to work on my car. Jakub got on it immediatly and had my vehicle finished in no time. My vehicle was washed and brought up and I was ready to go. Jakob and his staff made it their number 1! priority to get me in and out FAST. I will be back to San Diego Volvo again.

library

Apr 8, 2005

I was forced to take my car there for a recall -- after a bad experience the last time I went there I had been using another car repair facility. Both this time and the last time they called and told me the car was ready. I told them I would be there in a few minutes. In both cases, once I arrived to pick up the car they asked me to wait while they washed the car. This time I couldn't wait because I had another appointment, so I left with a dirty car. I don't see the point of telling me the car is ready if they aren't finished with it. I don't care if they wash it, but if they are going to wash it then they should do so before the call to tell me it is ready.