Used Cars for Sale at Walser Honda in Burnsville, MN

Kfhonda

Sep 27, 2016

It was enjoyable buying a car without having upgrades, warranties, or accessories pushed on me. While they were offered, did not feel any pressure to buy anything I didnt.want. I would go back for my next vehicle as I do love my hondas.

car nation

Sep 26, 2016

Best experience at a dealership ever. Greeted at the door and brought directly to my sales person. My sales person was polite and efficient ! New the answers to most every question asked. Did not pressure me like most other places and was delightful to work with !!!!

Angie Koch

Sep 19, 2016

Our family recently purchased a mini van from WalserHonda in Burnsville, MN. Not only did we have great service overall from the dealership but had excellent personal customer service from, Jason Fry, our customer specialist. I was greatly impressed by the diligence and time that Jason took the to truly understand our family transport needs, budget and long-term goals. He ensured to compile all potential options for us to consider for a comprehensive comparison. All this to ensure that we found exactly what we were looking for and WE DID! Truly a fun and rewarding experience overall.We highly recommend WalserHonda and Jason Fry to anyone in the market for purchasing a vehicle. You won't be disappointed.

Angie Koch

Sep 19, 2016

Our family recently purchased a mini van from WalserHonda in Burnsville, MN. Not only did we have great service overall from the dealership but had excellent personal customer service from, Jason Fry, our customer specialist. I was greatly impressed by the diligence and time that Jason took the to truly understand our family transport needs, budget and long-term goals. He ensured to compile all potential options for us to consider for a comprehensive comparison. All this to ensure that we found exactly what we were looking for and WE DID! Truly a fun and rewarding experience overall.We highly recommend WalserHonda and Jason Fry to anyone in the market for purchasing a vehicle. You won't be disappointed.

Mary Haberbush

Sep 1, 2016

Our over all experience was great!great selection ruin and knowledgeable staff. Franz our salesman at Walser Honda in Burnsville made this our easiest car buying experience to date! We appreciated his attention to detail and willingness to work with us.

Cynthia Krider

Aug 25, 2016

My experiance with Honda and dealing with Brandon Plotz was excellant. I purchased a 2013 Civic after totalling my SUV in a accident. He helped me get back to driving in a beautiful car. Recently, he worked with my daughter and got her into a 2016 HRV. She is so thrilled. I would recommend Brandon to anyone, because he has what it takes to satisfy your needs. I will only go to him in need of a vehicle. ? Cindy Krider

Larry from Iowa

Jul 30, 2016

Briggs Thompson was very good all the way through the sales process. Very informative and patient. Absolutely no pressure. Things went very smooth with the whole deal. I would definitely give them first chance, the next time Iam looking at vehicles.

Anonymous

Jul 1, 2016

Cole Dingmann was extremely helpful and patient with my CRV purchase. The last car I purchased was 15 years ago & he made the experience smooth & seamless. So far my CRV is driving great and looking forward to having it another 10 years.

Kia Happy

Jun 3, 2016

Briggs Thompson is a great person to work with. Request him haven't worked with anyone better. Jake and Darrin are also great in the financial side of things.

Be Ho

May 17, 2016

Our trip on Monday 5/16/16 was fantastic . This was the third car we bought at this dealership and this time was the best one. Mr Justin Hurm was our Customer Specialist . He is very knowledgeable , professional and courteous , almost 3 hrs with us over lunch time , sorry Justin. He helped us with what ever we asked for, explained and test drove with us on both CR-V and HR-V until we made our decision to purchase CR-V. Before leaving the lot, he was with us in the car, went through all the features even pairing our phones to Bluetooth . He was amazing, I would recommend him to everyone car shopping at this dealership . Thank you Walzer Honda providing us with excellent staff, thank you Justin for your time, knowledge, professionalism . Hope to see you in the future, you are the best Justin !! Be Oanh

Loves her cars

Apr 27, 2016

A special thanks to Andrew and Walser Team of professionals. I love my Honda Accord it's a dream! It was a fun time buying this vehicle. No pressure. Beautiful dealership. Thank you all!??

Cyndy

Mar 30, 2016

We confirmed coming in to test drive a car around 8:30pm. Then the next day drove to our appointment to check out this car. We left work early and drove one and a half hours to find out the car sold the night before.....the same night we called to see if it was available. No phone call, no email and no text.

Christopher Chu

Mar 20, 2016

This was my 1st time to this dealership and I went in with the intention of just looking for a vehicle and I ended up trading in my leased Nissan vehicle for a 2016 Civic EX-L. The entire process from start to finished took just under 2 hours and there is no doubt in my mind that I will be back within the next few months for my next leased vehicle. A big shoutout to Kaneeshia and everyone on her team that made the process so smooth.

Todd M

Feb 6, 2016

Great experience with our purchase and Brandon Plotz made sure I was completely satisfied after the sale and went above and beyond to take care of any concerns I had after they purchase, also great job by the service department Steve and Justin.Thanks again guys Todd M

Donald Wheat

Jan 8, 2016

From the moment I walked into the dealership, I was made to feel welcome and treated with respect and courtesy. I was fortunate to work with Eric McAbee at Walser, who assisted me with answers to all my questions and provided information in response to all my e-mail inquiries which other dealers either did not do or ignored. The concept of the single best price for every car at the dealership made sense after I realized it took the pressure off the whole experience since the question of price was removed from the experience. And the price quoted to me was excellent and seemed more than fair in comparison to what other dealers were able and willing to do in terms of price and service. Neither Eric nor Walser had anything negative to say about any other dealerships, focusing instead on the benefits they could provide and the service they could offer: I was free to make my own comparisons. The deal closed on the 7th of January and everything was done to accommodate my requests as much as possible. I was very satisfied with the Walser approach to doing business, and was particularly impressed with the level of service (and patience) provided as exemplified by Eric McAbee in my purchase of a 2016 Honda Fit. I will be recommending to all my friends and family who may be in the market for a new car that they visit Walser Honda of Burnsville and let Eric McAbee do for them what he was able to accomplish for me. A totally enjoyable experience unlike any other I have had in over 50 years of being a car owner.Thank you Eric, and thank you Walser! PS: I am really enjoying my new Honda! What a great car!

chokdenatgmail.com

Nov 19, 2015

Bought New Honda CRV 2 years back, battery went bad on 3rd year. Called once and left message to call back but never called me back. After calling second time, representative told me they will replace the battery as car is within 3yrs warranty. Went on scheduled appointment, first it took 2 hours to diagnose the issue, although I have bad battery tested from Autozone, Honda keep saying battery is good. I ask them if they leave the headlight on for few minutes and check again. then they finall admitted battery is issue but then they said your car exceeded mileage limit of 36,000 and never replaced it. Representative clearly told me they replace anything within 3 yrs but at the Honda service they declined to do anything, in addition their manager on wednesday evening was so rude. He wouldn't consider anything instead show me my way out. Really rude. I am done with Walser Honda.

Roger, happy CRV owner

Nov 11, 2015

Found what I was looking for online and made an appointment. Worked with Derek Frame, who immediately found the vehicle and we went for a test drive. Derek was very knowedgeable about the vehicle(2013CRV). Long story short, paperwork was initiated on a Friday evening and I came back the next day and was out the door in short period of time. Derek was easy to work with and has been good at following up with quesitons I have had. It was a painless low stress process. Thanks Derek!!!

JodilovesWalser

Nov 2, 2015

I worked with Laura Cleveland. I had two specific 2012 Honda Civics picked out from your Website. I called Laura and she meet with me that day. I ended up liking the 2013 Models. She was very helpful, knowledgable and very patient with me as I test drove 4 cars that day. I didn't plan on purchasing "that" day but Laura made me feel so comfortable and was so incredibly kind, professional and patient, I ended up buying a 2013 Civic Sedan LX that day! Traded in my car and left the lot with my new car. Laura made my car buying experience so easy I can't say enough good things to do it all justice.I have already recommended Walser AND Laura to everyone. I love my new car and how Laura went above and beyond my expectations to make this such a great experience for me!

WBill

Oct 20, 2015

My wife and I were in need (well, maybe "want") of a newer vehicle, Had a late model Accord EX-L in mind. Shopped 4 local Honda dealers online, decided on Walser Honda, because a) they were lower cost than competitors on similar year/model Accords, and b) we'd bought from Walser dealerships a couple times before and had not had a bad customer experience. Sierra called to confirm and when we arrived at the dealership, we were met by Steve Podratz, a very nice guy who reminded me of my brother-in-law, by his laid-back demeanor. Unfortunately the '13 Accord we wanted had been sold - in fact, I think I saw the new owner drive off in it shortly after we arrived. Not deterred, Steve showed us available inventory and we chose a white, EX-L 2013 Accord and we headed out to test drive. Upon return, we wanted to make a deal, then Sierra and I headed out to evaluate our trade-in. Didn't get the best deal on the trade (they claimed it needed 4 new tires when each had a good 1/4" + tread left). I was hoping for $500-750 more. But I figured, even if we got $1000 more for our trade elsewhere, their Accords of same vintage were $1500-2500 more at other dealerships, so Walser was the smart money deal for us. We were pressed for time, but Steve expedited the finance process for us, and we were done and out the door in less than 90 minutes. Overall a very good experience. Steve and Sierra were easy to deal with, and interesting people as well (I'd asked each of them how long they have worked at Walser and what they did prior to working there.) Both said Walser was a good company to work for and their satisfaction with their jobs translated into making us very satisfied customers!

the olsons

Sep 20, 2015

We drove from Moorhead to get our car on the Honda clearance. For us the experience was FUN and EXCITING!-in the past it has been very stressful and frustrating for us. We worked with Eric Mcabee at Burnsville. He was honest, knowledgeable and easy going. We felt like we had met a new best friend! There was no stress and NO going back and forth on numbers. They were the best price and extremely fair on our trade. We will be going back!!

wally

Sep 5, 2015

Steve was Great to work with. We bought a Honda Pilot in October 2014 with Steve and we came back this September 2015 to buy another Honda and we specifically asked to work with Steve. He is a hard working, energetic salesman and Honda is lucky to have him on their team! Thank you!!

Retired teacher

Aug 29, 2015

My experience was great because of the excellent sales person! It was one of the major reasons I bought my first Honda! Jason Buck was knowledgable, friendly and put me at ease. I really liked the fact that I was never pressured. I would definitely recommend Jason and Walser Honda to family and friends!

dmbaker

May 29, 2015

I brought my 18 yr old daughter into Walser Honda with the idea of just 'looking' around for a used car and ended up leaving with a leased 2015 Honda Civic! :) Beautiful car!. Our sales person Eric McAbee was extremely thorough, answered every question we had, did not do the hesitation to see how he could word his answer. he just told us straight up how it was. I felt he was being totally honest wtih us and opened our eyes to many options for my daughters situation. I will be going there for myself when i am ready for a differenct vehicle. They make the whole process easy, painless and very affordable!! Thank you Eric for taking care of us!! Everyone there was great to us!

keithf54

May 27, 2015

Matt did a good job on making the transaction. I had already decided on the vehicle I was going to buy. I found a 2014 CRV with just 1300 miles on it which was going to work. I had the printout from the Web site and Matt located the vehicle and I was able to test drive it. Didn't really need to do that since I own a 2013. This one was for my wife. Matt was able to get through the paperwork and had the vehicle ready for me to take.

les1234

May 21, 2015

After having my car get wrecked in an accident I was fortunate enough to locate and work with the team at Walser Honda. You must ask for Matt C. He is awesome! I purchased a brand new 2015 CRV and I could not be happier. I could tell that my satisfaction was their number one concern. How refreshing to find people that care about their customers! I have owned a lot of cars and this was by far the best experience!

kpant

May 21, 2015

I went to Walser for a routine oil change with my 2012 CR-V and I wasn't exactly in the market for a new vehicle yet; however, I left with a new 2015 CR-V. I am totally satisfied with my purchase. I love all the new updated features. Matt, my sales specialist, made my overall experience wonderful. He was very patient, informative, and a pleasure to work with.

CoryC

Apr 21, 2015

My wife and I had a very good experience leasing a new Honda from Will Dellwo. Will was friendly, knowledgable and was not a high pressure salesman. I would definitely recommend Will to anyone interested in purchasing/leasing a new Honda. Great hire Walser!

Adam J

Mar 12, 2015

I purchased a new CR-V in December but wasn't getting the gas mileage that was expected. They treated me like an idiot and were rude while I was just looking for some help. They didn't care that the product they sold me wasn't what they said it would be. GM hasn't returned my call either. I will never buy from any Walser again.

Adam

Mar 12, 2015

I bought a CR-V from Walser in December but the mileage hasn't been as they said it would. I went in for help and they treated me rudely and like an idiot. The GM hasn't returned my call either. I regret buying here when there are lots of other Honda dealers to choose from. I will never buy from Walser again!

nickkenf

Feb 26, 2015

We had a great experience at Walser and would work with Steven P. again any day. The whole process was fair and honest, we really enjoyed our visit to purchase a new car.

pinski2003

Sep 3, 2014

We traveled over an hour to look at vehicles at Walser Honda not being pleased with the ones in our local area. We knew nothing of the dealership but happy and grateful we ended up here! Ryan Thiesen was our salesman and was amazing to work with - would and have recommended him and Walser to numerous people already. Both my husband and I have said it was the best car buying experience we have ever had.

a*r*

Aug 21, 2014

I purchased a new car at Walser Honda recently. Scott Brown assisted me, going above and beyond my expectations. I was very impressed with both the facility and Mr. Brown's help throughout the process. When I heard about a possible recall of the model I had purchased and called the dealership with my concerns, he took the time to return my call personally to assure me that he had checked, and my car was not included in the recall. That is the kind of service that I appreciate, and I absolutely will recommend both Scott and Walser Honda !

Sonny#2

Aug 19, 2014

I recently went to Walser Honda in Burnsville, Mn. to find a dependable car at the right price. The sales person who worked with me, Ryan Thiesen was wonderful. He was so friendly , knowledgeable and patient. He worked with me from 9:00 AM to 3:30 PM to see vehicles, drive them and tried his best to find the best price and car for me. I cannot say enough about the great customer service at Wakser Honda. It was the best buying experience I have ever had. I really felt he went the extra mile to make sure I was informed, understood everything, and made me feel I was his most important customer of the day. Keep up the good work Walser.... you rock!!!! I love my new Honda CRV !!!Pam Foley.... Eagan, Mn.

Freddy123123

Aug 17, 2014

There was no pressure to buy a car, Scott was more focused on finding the right car for me than trying to get me to buy a more expensive model. I will be recommending Scott and Walser Honda to all my friends. Thanks to him for a great experience.

cbina

Aug 4, 2014

I had been considering a new car for a while and had been impressed with Walser Honda from a previous service appointment. The salesman Tory Becker was great to work with and provided excellent, no pressure customer service. He made it the easiest car buying experience I've ever had.

DJacobusse

Jul 31, 2014

We'd already done most of our research online and Franz took us quickly through evaluating a couple of Honda CRVs. The actual purchase process was smooth and as fast one can really expect. Franz went out of his way to answer questions and took care of some minor buffing issues on the vehicle. He was personable and not pushy; buying through him was the best car purchasing experience that we've had.

blueeyes711

Jul 31, 2014

I was very pleased with Walser Honda. I enjoyed my experience and was happy with the vehicle that the salesman Chris Matlock found for me. I will definitely recommend this dealership to my friends and family. Thank you for all that you did!

jakelevine17

Jul 31, 2014

I was in need of a vehicle and really didn't know what dealership I should have gotten one from. After stepping into Walser-Honda I was greeted by friendly Seth Franklin, who was knowledgeable and passionate about their products. I definitely will recommend Walser-Honda to my friends and family from now on.

ayylmao

Jul 30, 2014

After hearing horror stories from friends, family, and coworkers about terrible experiences with car salesmen and dealerships, I was terrified of purchasing my first car. After looking for dealers in the cities, I read a review about Walser and stopped by to check it out. I met with Seth and he explained the process of buying a car, from walking in with dreams of owning a car to walking out with the keys to your dream car. He was personable and extremely knowledgeable, I felt like I was talking to a person and not a car salesman. Showed me a bunch of cars, explained all my options, made me laugh a few times. I came in window shopping and left with the keys to a new Accord.If I have to recommend dealerships in Minnesota, I'd have to go with Walser. If I have to recommend salesmen in Minnesota, I'd have to go with Seth Franklin.

marcie1234

Jul 29, 2014

I worked with Dan Ogdahl and had a wonderful experience, no pressure, streamlined process and very professional. Dan was very knowledgeable and helpful and I would highly recommend Dan to all my friends and family.

kschlichting

Jul 25, 2014

I was greatly satisfied with Tory's work while at Walser Honda. I would highly recommend him to all seeking to car shop. Thank you!

biseman

Jul 25, 2014

From beginning to end Tory took my every request and turned out into a result, that was by far exceeding of my expectations! My overall experience was bar none in my book! I work in auto financial services and find many dealerships lack a sole item... Representatives like Tory Becker. Walser is officially my recommendation in Minnesota.Biseman

rettmann

Jul 22, 2014

I stopped at Walser Honda Burnseville to check out an SUV that I found online. I worked with Scott, who was friendly, knowledgeable and professional. He gave me options, I told him my spending limit and we went from there. There was no pressure on his part which I really appreciated. Best of all, I bought the vehicle that I had been looking for. I would definitely recommend Scott as a sales specialist!

GausB

Jul 22, 2014

This was not my first Honda but it was my first Honda from Walser. I bought my last Honda at a different dealership and it was not a good experience. This time around I drove away feeling like I got a great deal and the customer service was top notch. I would definitely go back to Walser.

sarah.m

Jul 16, 2014

Leasing/buying a new car can be a scary, nerve-wrecking experience - this is not the case at Walser Honda! Dealer Chris Matlock was excellent to work with and I really appreciate how easy-going, transparent, friendly and professional his service was. I highly recommend him to anyone. Finance manager Darren Shimanski was also a pleasure to work with. Both gentlemen made me feel as though I'm leasing a car from someone I already know and trust - excellent service!

frenchieg

Jul 14, 2014

I had a great experience at Walser Honda. I worked with Dan Ogdahl and he was very helpful and knowledgeable. He was never pushy and very polite. I would definitely tell everyone to go to Walser Honda and to ask for Dan Ogdahl.

kemocloud

Jul 14, 2014

This last Saturday my husband and I went to Walser Honda to test drive a Honda Pilot. We worked with Steve Brown while we were there. Steve was friendly, and very knowledgable about vehicle and different options. I would definitely work with him again.

blebrun

Jun 28, 2014

Scott was very helpful in working with us in the purchase of a new CR-V. He was very professional and he was on of the best salesman that we have worked with in our 40 years of car purchasing.

jrgustafson

Jun 20, 2014

tory was very helpful in navigating the lease process. being a first time leasee was nervewracking but tory was thorough in explanation and answered all questions we had.

Tedwatson

Mar 29, 2014

My visit to the Walser Honda Service Department went very well, thanks to the professionalism and efficiency of the advisor that I worked with. Luke Dorner made the visit a fast, friendly experience that I would definitely recommendt to my friends and family. Thanks, Luke !!

krishanson

Mar 22, 2014

I was very pleased that when I went to my dealer for an oil change, I asked about new tires and they not only matched the price of a discount tire store, they were able to put the new tires on my car right then! I was able to wait in the customer waiting area where water, coffee, wi-fi and large screen TV's were available to make my wait comfortable.

bbbob1

Mar 18, 2014

The first reason was the location with easy access and near my house. When I went there they were prompt in getting a salesman, he was very friendly and knowledgeable. Had no problem going for a test drive without trying to sell me a car. But it still came down to price which I thought was excellent, 400$ cheaper than a price from a dealer under the Costco auto buying program. Also gave a very good price on trade which researched under Edmonds, nada, and Kelly blue book. Didn't need to fight or do any hard negotiating. Actually a pleasant experience. Will for sure return for service and my next car. Also new building is awesome.

JB14

Mar 18, 2014

The purchase of our used CRV was a pleasant experience. Our trust was earned when Chris explained how Walser does business. We loved the open atmosphere where we made our purchase and the team spirit of all of the employees.

JoeyB62

Feb 19, 2014

Beautiful facilities. Knowledge able and friendly staff. Hassle free. Stress free. I am hard to please and Walser Honda exceeded my expectations. From the first phone call to the finished service, I was treated right.

davekenow1

Feb 10, 2014

Ryan Thiesen was thoughtful, knowledgeable, and forthright in his dealings with us. His concern for complete satisfaction for us was sincere and appreciated. We have the feeling that he is always availabe if needed. Thank you for the experience.

jacwright

Jan 22, 2014

My experience leasing a car with Walser Honda in Burnsville was great! The staff was super friendly and helpful. Working with Devin Holmquist was a pleasure. He was patient and knowledgable. I never felt rushed or pressured. He walked me through all of my options (lease or buy, new or used) and described everything to me in a way I could understand. I am very happy with my new CR-V and the level of service.

marklidke

Jan 4, 2014

Kent Gupnil our sales associate at Walser Burnsville Honda was very knowledgeable and professional. He made our entire new car shopping experience what it should be - Fun! We took advantage of Walser's year-end unbeatable pricing to lease a 2014 Honda CR-V. I believe Kent reflects Walser's over-all personality which is, "customer comes first at all times". He made the fairly long process very enjoyable. The "Brand New" dealership building didn't hurt either, it"s very modern, complete with built-in Ipads for customers to surf the time away while waiting for their new car. Walser Automotive Group is a First Class opperation from top to top! And sales associates like Kent are what makes it all come together. The most effective advertising there is, is "word-of-mouth". If you're looking to buy a new car, go Walser.

47 Street Rodder

Dec 19, 2013

I'm 500 miles from this dealership but saw a used 2013 Honda Civic on their website that generated my interest. I asked for a no-trade, cash quote for the vehicle; quote was the same price as listed on dealer's website. Was surprised the dealer did nothing to attract me as a buyer. I'm retired, and a "car guy" who has owned 80 cars/trucks, and traveled as far as 1100 miles to purchase.....THIS IS A FIRST! Probably a good dealership but not interested in the "car buyer from a far".

Stewardess

Dec 11, 2013

I returned to Walser Honda because of "Mac" and the patience he shows when I comein to look for a new car, I really appreciate the time he takes to go over every detail of thecar and what it has to offer.I also appreciate the service department,they take the time to explain every repair as well as what I may need to do to keep my car running and safe!The dealership is "The Best" Thank You!

julienace

Nov 24, 2013

From the moment I walked in to Walser Honda I was treated like a valuable consumer. Brandon Plotz was professional, knowledgeable,personable and an attentive listener. Car shopping is usually a very stressful overwhelming experience. Not at Walser and not with Brandon guiding me.

Rascholz

Sep 20, 2013

The walser honda dealership was excellent! I could not have asked for a better car shopping experience. The staff is extremely helpful and friendly. They worked above and beyond what I would have expected in order to get me a civic lease within my budget. I would recommend them to everyone!

darkriver

Aug 24, 2013

Very nice guy. Went to extra effort to get my loan through for me. Yery satisfied with every one that helped. The 2011 cr v is great.

mykkai

Aug 12, 2013

We bought 2011 Honda Pilot Touring Gray from Joe Meurer on Saturday, July 27th and traded in our 2002 Honda Odyssey. It turned out that one stop light back lens was broken and one front fog lens was cracked on our Honda Pilot, he assured me that somebody from Service group will give me a call to arrange a meeting to replace those lenses. Nobody from Service Center ever called me. Joe never replied to my voicemail and email. Once they sell car to you they couldn't care less. UPDATE: Joe Meurer contacted me and had Service Center schedule repairs. Above mentioned problems were fixed as promised.

tahamu

Aug 3, 2013

Nice serves all are professionals, and I would like to volunteer one week to work at Honda dealer as appreciation to their great job at service.Thanks.Taha

richethanjacob

Jul 20, 2013

David Berwald was the best. He knew exactly what I wanted, how I wanted to work and was very flexible and fair. I would recommend David and his Walser Honda dealership to anyone. The best part of the deal was David, Jason and their entire team took part in this surprise new car for my wife. I arranged for my wife to stop in an pick up some "paperwork" for my moms recent purchase there at Walser and the entire dealership was there to surprise her with her new Odyssey. She had no idea and was overwhelmed with the surprise. Great memory and good laughs for me and my family, thanks again! Greg & Jenny (kids Ethan, Jacob & Henry)

rcasper

May 3, 2013

First, I called in to get an appointment and was pleased they could see me the same day.I was on time and was greeted immediately by the attendant.The check in process was easy. My representative explained everthing clearly as to what they were going to do AND gave me an estimate of the time it would take. Super!He could have showed me where the waiting area was but instead he escorted me there and pointed a few things out (like coffee etc.) Nice!He checked in with me once during the process to update me on things. I did get a new air filter but did not feel "upsold" because the notes they kept on me showed I should have had it done on my prior visit--but I did not do it at that time. Now was the good time to do it.The check out process was smooth. This dealership has it figured out!

cjk00l

May 2, 2013

We were looking for a van to replace our handicap accessible van. The process of finding a modifiable vehicle, then having that vehicle modified, was a lengthy one. However, our salesman, Joe L., was very understanding as it took us months to complete the process. When we were finally ready to purchase the vehicle (which is truly the creme de la creme of mini vans), Joe worked hard to find us our vehicle in the color we wanted and with all the "bells and whistles" that we desired. While we had the vehicle modified with a wheelchair ramp at another facility, Joe followed up with us to help us set up service for the add-ons that we had purchased on the day that we brought the van home. After the handicap modifications had been made, we returned the vehicle to Walser service to have the add-ons completed, and Joe was with us every step of the way, accompanying us to the service department to drop off the vehicle and to pick it up. He really put forth that extra effort even though we had already completed the purchase of our vehicle. The service department was also very accommodating. We are extremely satisfied with the product, staff, and service at Walser Honda!

natureloveit19

Apr 16, 2013

I have never complained about a dealership before. My story--purchased a new Honda Accord, which is a great car. I received a good deal until the paperwork was explained to me by my salesman and also the sales team. I purchased the car in Burnsville, Minnesota but I live in Iowa so my tax is less and should be paid at the time I register the car in Iowa. The salesman and sales team assured me that the paperwork was correct and when I mentioned my concerns about lesser taxes and when I pay them, they said that they sell many cars to people in Iowa and this is correct. I even said that I think I will google this concern of mine during the sales transaction. The sales team said they would do it for me and came back telling me that they are indeed correct. I said ok since this is their business. Of course when I went to register my car in Iowa I was told that taxes are paid now, not when you buy your car, and tax is 5% not 6 or 7% which is a big difference when you are buying a new car. Of course, I have been told more than once that a refund check will come by the end of the week which was last week with no refund check yet. This dealership is not competent and not professional to return my call.

FredZoa

Apr 8, 2013

My wife and I are proud owners of a 2013 Honda Odyssey. We were in the market for a new vehicle and we chose Walser Burnsville Honda because back in 2010, we purchased a vehicle from there and we loved the experience! I cannot believe I am actually saying this but we did enjoy our experience at the dealership. Jesse our salesperson had a lot to do with that. He was very polite, professional, friendly and did not make us feel pressured at all to buy He treated us with respect and at some point he actually left his area so that my wife can have the privacy to talk and make a decision that we felt good about. I will recommend Walser Burnsville Honda to anyone in the market for a vehicle and it doesnt have to be a Honda. The first vehicle we purchased there 2 years ago was a Chevy Traverse the price at Walser was cheaper than what the Chevy dealers were given us. My wife and I are now customers for life! Dont put up with the aggressiveness and the in your face attitude at most dealership go to Walser Honda and experience a friendly, professional and family attitude.

coufguy

Mar 22, 2013

The professionals at Walser always treat us with respect and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make intelligent and informed recommendations about the type of service that would be beneficial to maintain our vehicles properly. Highly recommended!

Goddess50

Mar 16, 2013

Excellent service delivery and on site courtesy at the right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocation due to construction. Service appointments with a quality car are few and far between so the customer is reliant on the dealer to notify her of a location change. the service person was apologetic about the oversight.

DanLagro

Mar 12, 2013

What A Scam!!! I visited the Burnsville Walser Honda last night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and they offered to transfer it to the Burnsville Honda. Now, the manager got involved and threw in his two cents of "We were already going to transfer that vehicle to our Burnsville location and put it on our lot for $19,9##, but we will still honor that $17,998 for you tomorrow"(creating the illusion that the car is currently priced too low and I better act now!).Up front, I told the salesperson that I do not want my payments to be higher than $###/month (wrong move on my part). After working out the numbers for payment/trade/down payment, at the $17,998 we were $40 less per month than what I told them, great (now they knew they could screw me out of a little more money). We shook hands and I waited to see the truck the next day at the Burnsville dealership on my way home from work.Today I received a call from Adam the salesperson. The truck did get brought down to the Burnsville Walser, but now they want to sell it to me for $18,999 ($1000 more). He explained that my payments will still be under the $250 and that if I don't buy it at the now $1000 extra, they are going to put it on their lot at $19,996 (really screwing over the next person). I have never worked with such a shady dealership! The people seemed nice, but in the end, they just want to make every dollar they can, even if it means lying to your face.I just visited Walser.com. The Ridgeline that I was looking at is now listed twice, once at $17,998 and at $19,996 and I have the screenshot to prove it! Why are they trying to screw someone? Because of this experience, I will never step foot in any Walser dealership again..

Achberger0304

Mar 8, 2013

When I called for an appointment, I was given exactly the time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Nicole and her manager agreed to replace the part without charge to me as a "hardship" case. In a friendly conversation with another service agent, I was then given extensive suggestions on how to drive in order to avoid having this happen again. The whole experience was very pleasant. I am happy that we are currently a three-Honda family: 2 Civic Hybrids and one CRV.

Pilot Guy

Dec 5, 2012

I worked with Mac to replace my totaled Pilot. He didn't try to "hard" sell me when I told him I had other vehicles to go look at. He was never pushy and when I had looked at about 6 other vehicles, I came back. The vehicle was the nicest, but Mac's low-key, helpful sales approach kept me thinking about Walser. I bought a nice used vehicle at a very good price and felt valued and important to Mac and Walser the whole time with any butt-kissing or groveling. I will go back for my next Honda purchase.

tashas5

Oct 24, 2012

I was referred to Walser by my brother in law. He had a friend Adam Pazdernik that had worked there and he did and excellent job helping me that day look for a used car. Also Adam Hoffman was a great help, he was the one who helped finalize my sale that day with my car. He was very friendly and patient. He did a very good job at explaining everything!! I would recomend buying a car through Walser! I left there feeling good about everything!

kittyplaysdrum

Oct 22, 2012

Walser Honda exceeded my expectations with their outstanding customer service and professionalism. I could not have asked to work with a better sales rep than Jesse Rimpala. Jesse was honest, kind and extremely patient with me. He listened to my needs and helped me find the perfect car for me. He made sure I checked out all of the possibilities that were available so I was confident with the decision I was making. He did a great job of making sure I understood everything too without making me feel pressured and I really appreciated that. Walser offered me a very fair price for my trade-in too. Everything about my experience from beginning to end was flawless. The next time I am in need of purchasing a car I will definitely ask for Jesse and I won't purchase from anyone else but Walser Honda...guaranteed!

Cliff

Sep 23, 2012

Worked with Kent Guptil to buy a new CRV and would recommend this sales person and dealer to others. They made the process simple, honest, and open. Appreciated Kent's sticking with us as we selected what we wanted and honesty as we found options. He always pointed out things we may miss, etc.Happy customers!!

Honda Maybe

Aug 31, 2012

My husband and I went in just to look and were pleasantly surprised that we weren't hassled. We still had some other vehicles we wanted to chech out but Walser was friendly and accommodating even knowing that. If we buy a Honda, it will definitely be from them.

jaanerud

Aug 27, 2012

I needed to trade in 2 cars and purchased a different vehicle. It required more follow-up than a typical purchase due to title issues and Walser followed up on everything. I received the best price of 3 dealerships compared for traded-in vehicles and purchased my used Lexus for less than listed at other area dealerships. Jesse Rimpila was great to work with. I received a very fair deal.

ghassan9700

Apr 9, 2012

bad customer servicebefore applying everything was good then i was given the run around i did everything they asked for and in the end i was told that i needed a cosigner but i offered to double the down payment to 4000 and i was suppose to hear back never did now i have a cosigner i am buying a Honda but i will never buy from you

nkeng

Mar 3, 2012

The overall experience at this dealership was great. We had been car shopping for a while and had been to several different locations but when we got here everything just felt right. First, the price was just amazing. It was right there, no gimmicks. The sales rep was just great, friendly and helpful. We were treated quite nicely and this felt really great. will defnitely reccomend them at any time.

lindseym123

Feb 16, 2012

Adam was very willing to show us any car we wanted. we test drove both the civic and the accord he gave me full descriptions of both vehicles. Adam was very willing to answer all of our questions and he answered them very well. he was very friendly and easy to work with. have always had a great experience with walser but this was by far the best.

mitra79

Feb 8, 2012

Nice collection. Got what I had asked for at a reasonable price. Very cordial, cooperative, patient, trustworthy and friendly staff. Erik (Eliason) and Brian and all others deserve a BIG thanks for all the help and assistance in ensuring that the deal went through. Looking forward towards further cooperation in the future.

Lrw

Dec 16, 2011

Honda Pilot. I went to Walser Honda in Burnsville to buy a new 2012 CRV. The sales person (Joe Lesniak) showed me the CRV. After driving the CRV he found I was disappointed. He then suggested I would only be happy with a new Pilot. I drove home that night with a Pilot. Joe was right, I really appreciated his help and knowledge of the vehicles. I am now an extremely happy Honda Pilot owner, what a car. I found the management there, Randy, Rick & Adam also to be extremely helpful. Definitley recommend Walser Honda, especially Joe. Great price and good selection and no pressure.

Mark_Lewis

Dec 5, 2011

My wife and I knew we wanted a CRV and knew the type of deal we wanted. We were promptly greeted and Adam Janecke, our salesman who took great care of us. While we test drove the vehicle, he answered all of our questions and pointed out the key features of the vehicle. Adam walked us through the purchase procedures insuring all of our questions were answered to our satisfaction. All of the personnel at Walser Honda made us feel that we were the most important customers in the showroom that day. We walked into the dealership to see if a deal might be possible and we left with a new CRV. I highly recommend Walser Honda and Adam Janecke to anyone looking for a great vehicle.

derbydog18

Nov 10, 2011

Andrew Krauss was A great sales person to work with and he made the experience of buying a car an enjoyable experience rather than the intimidating experience i thought it would be...I would recommened him and the Walser group to anyone looking to purchase a car. The service department was great as well and explained to me exactly what they were going to do and how long it would take. My car was done when they said it would be and i was very happy.

JeremyPM

Oct 4, 2011

Larry Flaa helped my wife and I with the purchase of our first Honda. We purchased a 2006 Honda Pilot LX from here and were very greatful to have Larry as our dealer. When our first choice didn't work out Larry called us to tell us about this one. He was not pushy or rude (like Volkwaggen dealers) and he made sure all of our questions were answered prior to us committing to something. My wife and I greatly appreciate Larry for what he did, and all the Walser Staff for making this process smooth and fast. WE WILL DEFINATELY BEING GOING BACK to get our next car from there!

Brian S

Aug 23, 2011

My wife and I purchased a used Acura RDX with "assistance" from Larry Flaa. After agreeing to the purchase and getting the car home, we discovered that the car came with no floor mats, one key (we had to have key made and be reimbursed later), no owners manual and previously agreed upon cosmetic corrections could not be fixed. Larry's favorite phrase quickly became "nothing could be done." We contacted Larry's manager, Dan Relsch, who promised to make the situation right with a replacement mats and an owner's manual. Dan promised a followup call within two days, but he never called back despite our leaving multiple messages (we are still waiting for his call). Finally, three weeks and many phone calls later, Larry informed us that our "RDX floor mats" and owner's manual were available. We got the mats home and, sure enough, the mats were for a CRV and didn't fit our car. It was yet another act of either complete incompetence, willful dishonesty or most likely, both. We finally spoke with a senior manager, who claims to have order the correct mats...we shall see. What a tremendous hassle and irritation! If you wish to be deal with a cheap, incompetent and/or dishonest dealer who is happy to take your money and then disappear, go to Wasler Honda. Otherwise take your money and run.

06Honda

Aug 15, 2011

I would never think to take my vehicle to any other service place. Burnsville Walser Honda is excellent. Mike is a trusted, professional employee. It is his quality of service that ensures I will only bring my car to his service department. Thank you Mike!

davedeck

Jul 27, 2011

In a word, "Trust". They let you know if it needs to be done, or can it wait. They work hard make sure you are comfortable and satisfied. We have 5 Honda's in the family. All, are services there!

vnavdulov

Jul 12, 2011

"3 days or 300 hundred miles" is a marketing trick. If you buy a car from Walser and you find out the car needs work after you drove it off the lot - 1. They will not fix it 2. If you bring that car back and get another one - you are stuck with the second choice regardless of what the problems might be. The policy ONLY applies to the first car (even if you bring it within the three days of the purchase of the 1st car). So technically it's like a lottery and if the second ticket doesn't win - you are out of luck. I have taken the policy wording all the way up to the GM and that achieved absolutely nothing. I am not even going to tell you how many phone calls I had to go through to try to get this resolved and how nobody at Walser ever calls you back once you buy a car from them. I don't know if it has ever happened to you anywhere else but at Walser I was told by a manager that he feels there is no need to talk to me and that the issue has been resolved through one of his employees. Mind you i bought a $17000 car from them and I got to talk to the manager once. I encourage you to not buy from Walser as they fail to meet customer's needs at every step at every level once they have your money. Plenty of other dealers out there.

KTRL3

Jul 10, 2011

We had noticed some vibrations on our Odyssey van while freeway driving at certain RPMs. It was hard to describe the exact issue, but James and his team did some test driving to diagnose the problem. They also wanted to have a tranmission tech check it out the next day, so a rental car was arranged for me after work. I work in the Burnsville area, but live on the north side of town, so I greatly appreciated the loaner car. James kept us in the loop the whole time; telling us what they were looking at and what the next steps would be. We had purchased the extended warranty on our used van, which was a great thing since much of the needed work ended up being covered. Overall it was a smooth car repair experience working with Walser Honda. They are very friendly and treat their customers well. I would not hesitate to call James with any question or issue with our van in the future. He did a great job working with the warranty group and getting the approved work done in a timely manner. He made the service experience easy and painless. Now our van drives just wonderfully. No more juttering on the freeway, just smooth sailing! Thanks for a great customer experience!

Rick in Apple Valley

Jun 28, 2011

For what it's worth we're new to MN, but we're also 45+ yr veterans when it comes to paying for automotive services. So, after having an "Exceeds Expectations" 1st experience last week when our Civic was serviced at Walser Honda, we decided to bring in our Acura for routine maintenance this week. This time, I asked my spouse to join me. Why? Because, I don't think that she totally believed the description of my initial experience at Walser. So what happened? All I can say is that on the way home, I just listened to why we should buy our next vehicle at Walser Honda. I agree and we cant wait.

Rick in Apple Valley

Jun 21, 2011

We're long time Honda and Acura owners and recently moved from out of state to Apple Valley. When our aging Civic needed some professional attention we decided to try out Walser Honda in Burnsville. Our 1st experience could not have any better. Even as lovers of Honda products, you exceeded our expections. Thank you and we can't wait to buy our next vehicle at your dealership.

jimmoline10

Apr 27, 2011

Great Service. Great Value. Never been let down. I recently purchased a used 2008 Honda Accord from Walser Honda in Burnsville. This was my fourth Honda bought from this location, two since it became a Walser dealership. My wife and I have owned seven or more Honda vehicles, and two of my siblings families drive them now too. Roger Malley helped me with my most recent purchase. He was honest and straight forward when I was looking to get into an Accord, as my family was outgrowing my '07 Civic. My wife already drives a Pilot. I wanted to purchase an Accord right away, but he helped me decide to wait because he knew I really wanted a silver car with black interior. The cleanest car that was in my price, mileage and year range was gray. After convincing me to wait a couple of weeks, as their inventory moves quickly, I ended up going from looking at a '08 LX P (Premium) to purchasing an '08 EXL for only $450 more! Crazy as it seems, it looked just like the one I cut out of the catalog and pinned on my wall a month before this happened. I have had all of my service work done at Walser Honda, so I earned extra money off the purchase price with my Walser Rewards Points. Kirby and the other friendly people in the service department are always dependable to be right there when I pull in for service. The cookies, coffee, tv and several free to use computers with internet are there for you when waiting for your car to be serviced. It's a lot warmer and comfortable than when I used to get my oil changes at Jiffy Lube. Plus they wash your car! I have enjoyed the free weekly car wash with my Walser Rewards also. If I had to do it all over again, I know I would find the best prices at Walser Honda. I verified it several times when searching on carsoup.com and cars.com. Roger Malley took care of my purchase and I know I can count on Kirby and the service staff to keep my dream car going for the years ahead.

Bloomer

Apr 18, 2011

We were VERY impressed with the customer service at Walser's in Burnsville! Everyone is so friendly - greets you and makes sure you are being helped. The General Manager was impressive in the fact that we felt he was overseeing our satisfaction too.Jimmy was WONDERFUL to work with! So personable and VERY knowledgeable about the HONDA options and benefits of the different cars and prices. He went the EXTRA Mile to insure we were satisfied and pleased. Thanks again for a great CAR BUYING EXPERIENCE!! We are sure to send our friends and to be back!

hlwnurse

Apr 4, 2011

My husband and I went to Walser Honda because we were not getting the straight up information we wanted about the new car we wanted to buy at any other dealerships we went to. I had bought my Honda Accord from them five years earlier and had a wonderful experience so I recommended to him that we try them again. We live in Hundson, WI so getting to Walser was an hour long drive for us. Once again the staff was wonderful! We were greeted right away and asked what we were looking for. They showed us many different options based on our needs, (we were looking for something bigger for our expanding family). We were able to take over a week to think about things and make a decision without any hounding from the sales people. We had lots of questions while we were going over all our options and no matter how many times we called just to ask questions they were more than willing to answer and were always friendly and prompt with answers and getting back to us. The day we bought our new Honda Odyssey went very smoothly and we again were presented with all of our options without a lot of pressure to make "extra" purchases. We also know that we got the very best price for the model we wanted because of their "no negotiation" policy you simply always get the lowest price. We did buy a few extras to the car that had to be added later and they were great and quick in getting us set up with an appointment to get the extras added and get in all done in one day. They also let us use a loaner car for the day while they had ours free of charge because we live so far away from the dealership. We will continue to make the drive down to Walser because the experience we had there was SO MUCH better than the experiences we had at other dealerships while we were looking into getting our new Odyssey. I would definitely recommend Walser to all my friends when looking for a new car!

edburek123

Mar 24, 2011

My Ridgeline was having power steering problems. Kirby Kubal discussed options and came up with a fantastic price for the repair. On March 21st I brought vehicle in and repair was made as planned. While vehicle was at the shop a small ding in the lower bumper was discovered. I know it wasn't there prior as I had the car detailed the day before. Kirby did not argue or blame anyone he just said he will take care of it. True to his word they he repaired the small ding. I commend Kirby ( and so should his boss and his boss's boss) as he made a decision which made the customer happy. I've purchased 3 vehicles throughout the years at walser and will continue to do so. Give Kirby a raise at and major "atta-boy". Better yet promote him. With employees like Kirby its no wonder Walser is thriving.Thanks again KribyEd Burek

leechamp

Mar 23, 2011

My visit and buying experience was the best. I had recently gone to another dealer, not Walser, and was very disappointed. When I went to Walser I was welcomed and was put very much at ease. This was the first new car I have purchased by myself since my husband passed away and I was a little a little apprehensive but was treated with great respect, which I appreciated very much. Adam and Jimmy guided me through all the necessary steps and put me at ease.. I have since recommended Walser to a friend who will be looking for a new car in early summer. Keep up the good work guys......

HondaOwner07

Mar 2, 2011

Have owned 4 different Honda vehicles within the past 10 years and have had all of them serviced at Walser (geographically convenient). After being quoted an exorbitant price to replace a shock on my wife's Ridgeline I opted to give Inver Grove Honda a try. Glad I did - Inver Grove Honda far exceeded my expectations. I cannot be more satisfied with the service and value I received at Inver Grove Honda. I will never buy another vehicle from Walser, nor will I have a vehicle serviced there in the future - EVER! Walser does not recognize customer loyalty. Do yourself a favor and give Inver Grove Honda a shot - you will not regret it.

charles18_60

Feb 23, 2011

I called Walser Honda about a recall I had received on my 2006 Honda Odyssey for some Brake Master Cylinder replacement. I was asked when I wanted to bring my Odyssey in for the recall repair, they had openings the next day. They made the appointment for me at 8:30 am the next day and I was very happy to get in so quickly.I dropped my Odyssey off the next morning for the service and was asked if I wanted to wait for it to be completed. I asked for a ride home and to be picked up when it was completed. The shuttle driver was very nice and easy to talk to on the trips.The recall service was completed in a little over an hour and the service was explained to me and why it was being done.My wife and I have had 3 Hondas in the last 12 years, we currently drive the Honda Odessey and also a 2009 Honda Accord. We have always been very happy with the service department, they answer our questions and explain to us what service needs to be completed.I would recommend Walser Honda's service department for their Customer Service, Friendliness and overall concern by the employee's for what needs to be done.

nickneeb

Jan 27, 2011

Always friendly and eager. A couple of times they have had to order a part (window gasket, for example) and then they do not get back to me to let me know when the part is in. One time they ordered a part, I waited long enough for them to get back to me, so I called and they hadn't ordered anything. So, they ordered the part, and then I still never heard anything back. At that point I just gave up. Overall, however, they are great. I miss the old days when the service department was open till midnight, as I found that convenient. They are still open on weeknights, just not quite as long.

debh444

Dec 27, 2010

The Best car dealership experience in my entire life!! I bought a Honda Odyssey. Lou Sweep was my sales person. It was so refreshing not to have a high pressure sales experience. Lou was attentive, knowledgeable, and really focussed on my satisfaction. I highly recommend this dealership. Every department was excellent service - finance, and the service dept. They made sure everything was in working order and very courteous. Plus cookies and internet while you wait! I just cant say enough about Burnsville Walser. I will for sure be back to see Lou at Walser Honda for my next vehicle!

Soddy

Nov 30, 2010

Torey was awesome! He made sure I understood everything in my CRV. By the time I drove my new vehicle off the lot Torey had even set my clock and radio stations!!! Torey suggested some accessories for my CRV. He personally made sure the items were ordered. I have already been contacted by the service manager to arrange installation. Adam who processed the paperwork even put the plates on my vehicle! Really nice people, going above and beyond for customer service. I was very happy with my entire experience at Walser Honda.

jjbutler

Oct 6, 2010

My first experience at purchasing a car on my own. My husband had been in an accident and unable to go with me. Bill, Randy and Blake made me feel very comfortable, and bent over backwards to help me and that made me feel confident in my decision. Thank you all.

RayCWitter

Sep 28, 2010

The Service department is just superb in every respect. There are non better in all my driving decades. They fix/service the car right the first time, and they are very helpful by listening very carefully. The on-line computers which they provide in the Customers Lounge is also a real plus.

Jan Palumbo

Sep 24, 2010

I came early and had no problems getting right in. Greeting was friendly and professional. Work was explained clearly and I had a shorter wait than expected. I'm happy w/the cost, as I have free oil changes for life of the car; can't beat that.Shawn was great.

garyhejhal

Sep 5, 2010

When I drive into the dealership they know me by name. Always very freindly. This last time I was in, I was having a problem with the battery pack for a hybrid. Even though the eight year warrenty had run out, Jen Tollefsrud talked to Honda HQ and got them to cover a brand new IMA battery. Saved me a bundle. You wouldn't get that with Joe the Machanic!

goodride

Aug 30, 2010

We had the opportunity to work with Lou Sweep, overall outstanding sales person. Seasoned and very professional, patient not pushy!! He went above and beyond in many ways!!! From the time we first met Lou and took the test drive in the 2010 CRV, until the time we made the purchase was over a month. Never once did we feel pressure from Lou or anyone else from Walser Honda. In the end, they gave us the best price, and nice perks. Hard to beat weekly carwashes!!

jkdawson

Aug 21, 2010

I have been having Honda's serviced here since before Walser bought the dealership (it used to be Burnsville Honda). I was generally happy with Burnsville Honda but have been even happier with Walser. The work has always been done on time and for the estimated price. I want to commend one person in particular. Mike Newton, a service advisor I have had several times. Mike is outstanding. He clearly communicates what the problems are and how severe they are and what the options are for fixing them. He is excellent about following up and has recommended used or salvaged parts when that can be significantly cheaper.I am happy with Walser's service overall but am even more impressed with MIke. He is outstanding.The one problem I have had with Walser is that the online service history for my van was lost when Walser bought Burnsville Honda.

tapeterson

Aug 4, 2010

Purchased new vehicle at Walser Honda in March 2010. As part of their incentive package, if all service work is performed at the dealership, free oil changes are provided and free car washes are available. My visit was for my first oil change. the visit was great. Greeting immediately upon arrival, service completed much earlier than anticipated time and everything explained clearly. Tire rotation was an additional charge and reasonably priced (comparative to other auto mechanics). The reputation is that dealership service is typically more expensive than other repair shops, but in this instance, that was not true. Also checked tire wear, tread depth, visual inspection, and topped off fluid.

thovsepian

Jun 14, 2010

I highly recommend Walser Honda Service in Burnsville, Mike Newton is a pleasure to work with and is the single reason I purchased my car last year from their dealership. My past dealings with him on my CRV have been great. I know my cars are in good hands with Mike and his people.