Used Cars for Sale at Washington Hyundai in Washington, PA

accentsinink

Oct 28, 2016

Best car buying experience yet. Would send anyone there, and would go back. Dave was great. Was in and out with new car in just a few hours.

gsp5013

Oct 26, 2016

Excellent dealership, great staff, great salesman, great management. Just a great experience from start to finsh. I will definitely recommend this dealership and look forward to servicing my vehicle at that location.

drmoskal

Oct 21, 2016

The Tucson was for my wife, Yvonne worked with her on options, colors and answered all of her questions. The vehicle was delivered on time and there were no surprises

frankcepits

Oct 21, 2016

My recent purchase of a 2017 Hyundai Sonata was my wife's and my second buying experience with Washington Hyundai. We returned for several reasons: an extensive inventory to choose from, friendly and professional staff, and good value.

donnie_jessica_0508

Oct 18, 2016

Got a Hyundai elantra car with a back up camera and had a great experience dealing with Amanda and ray in finance. I will recommend this place to anyone

brianpest

Oct 14, 2016

This was my first car buying experience. I was very pleased with the service that I received not only from Hyundai, but also sales person Marilou Gault. I went to quite a few car dealerships where I was met by "pushy" and some not very friendly sales people. I never felt this way when dealing with Marilou. She was very friendly, helpful, knowledgeable, and professional throughout the entire buying process. I never once felt pressured to make a decision. I would highly recommend this dealership and Marilou if you are looking to buy/lease a car.

cheryl.jim

Oct 13, 2016

We were very satisfied with our sales person's knowledge and helpfulness and we would highly recommend your dealership to anyone looking for a Hyundai. We spent time at Amanda's desk going over the booklets and then we went out to the car which was very helpful and she went over features and gadgets with us at the car

janward15301

Oct 13, 2016

Not pushy well informed and worked with my needs.everyone was professional and got me to lease when at first was going to look more but decided they were the best deal

bjmiller01

Oct 6, 2016

Yvonne and Ray were wonderful. I am very pleased with my 1st new car purchase and the follow up a few days later. I purchased a 2017 Tucson Eco and feel that it was a good value.

mcportz5

Sep 30, 2016

It was an excellent experience from start to finish. They had most of the work done when we got there to pick up the car

hhh2120

Sep 29, 2016

Dave may me feel very comfortable. As a single woman your not always treated with the same respect. I felt this was not the case with Dave!

ghkreamer

Sep 22, 2016

I personally do not like to review others but I will say that the Washington dealership staff are professional, courteous, knowledgeable and friendly and create a relaxing atmosphere to purchase/lease an automobile. The dealership definitely gets a 10 out of 10 rating!

torchia.brian

Sep 22, 2016

The service and friendliness I received at the dealership exceeded expectations. It is definitely a place I'd recommend to friends and family when they are looking for a car

jb.pope

Sep 17, 2016

Very great experience buying a car is a very important investment and Yvonne our sales person made it pleasant and she was so patient and answered all our questions to our satisfaction

jim.davis

Sep 9, 2016

Really appreciated the way my salesperson kept in touch with me during the entire buying process. Used phone, email, and text to stay connected. Made the process of purchasing a new car enjoyable, which is not always the case.

divinemare

Sep 7, 2016

Received an e price online and with the sale of 2016 vehicles, plus trade in and returning customer incentive, I thought I received a fair price on my new Sonata.

nwuchenich

Sep 1, 2016

I have leased a car twice from Washington Hyundai and have been very pleased with the sales and service at this dealership. I would recommend Washington Hyundai to my friends and family.

tmlimerick

Aug 31, 2016

My wife and I had an excellent car leasing experience at Washington Hyundai! Our salesman, Dave Fournier was professional, thorough, and listened to our needs. The rest of the staff were great, as well!

MAJORUSAF

Aug 23, 2016

I've bought approximately nine new cars from this dealership. That should tell you the trust I have in this dealership. The reliable service department is one of the many reasons I buy from this dealership.

mizzchelle37

Aug 12, 2016

She is exceptional, courteous, & knowledgeable! She took her time & worked with me to find the best options that would enable me to get a new car without starting with a negative balance because of what was owed on my previous car!

dllasota

Aug 11, 2016

My experience in leasing the 2017 Hyundai Santa Fe Sport was exceptional. The sales staff presented me with all the available incentives and rebates which was a big factor in making my decision to lease the Santa Fe Sport. Everyone was upfront with all the lease/purchase price information which made my decision easy. I was treated with the upmost respect during my visits at Washington Hyundai and l felt like I wanted to be a part of the Hyundai family by leasing a Hyundai vehicle.

asummaria

Aug 11, 2016

Sales person was great,got a fair trade and the rebates were good. The interest rate could have been better .Wish I would have bought the next trim level

abun1407

Aug 9, 2016

I am a young car buyer, and I don't know a whole lot about cars. This company really sat with me and worked with me and they were very friendly.

jimmywilson30.jw

Aug 4, 2016

I had a wonderful experience with Washington Hyundai. They gave me a fair offer and helped me lease my very first vehicle. Yvonne was the nicest saleswoman I've ever met. I recommend everyone who goes there to ask for Yvonne because she will work to get you the best deal possible.

mommaof3jmd

Jul 31, 2016

This is the second time I've purchased a vehicle from Washington Hyundai. This experience was so laid back and easy. I was greeted and asked a few simple questions. Was shown the two vehicles I was most interested in and asked if I'd be able to get a payment in the range I was looking for. We went inside and in a very short time Bob was able to give me what I was asking for. I came back the very next morning, had been advised it would be a little bit of a wait due to being a busy Saturday but it was really no time at all. Everyone I interacted with was very nice and friendly. A very exciting and enjoyable experience. I'll be back a third time for sure!

dmttm5

Jul 30, 2016

Yvonne Pavlik and Ray Wojek were outstanding. Yvonne was very friendly, helpful and considerate to our needs. Ray was excellent in finding us a monthly payment plan to fit our finances. We would highly recommend them both. Washington Hyundai is the place to go. Thank You. We LOVE our new Hyundai Santa Fe.

bsuhon

Jul 28, 2016

I received excellent service from the moment I arrived at the dealership. From my initial contact with Amanda to final paperwork with Scott my experience was very professional, helpful, and although conducting a major purchase can be somewhat nerve-wracking, my experience was very pleasant. I will recommend the dealership in the future and will return for my future car buying needs.

scdjcscott1

Jul 28, 2016

We are very happy with our sales person. She was very friendly and knowledgeable. The car has great features and we are happy with it. We would buy another car there

PAUL MCMANUS

Jul 26, 2016

See note prior. I BOUGHT A 2HD SONATA BECASE IT IS EXACTLY WHAT I WANT. IT IS ONE BEAUTIFUL CAR.THE CAR HAS A GREAT STYLE AND IT HAS EVERYTHING ON IT THAT I WANTED.

pennyflorian

Jul 25, 2016

We had a great salesperson. He did a wonderful job. He was very knowledgeable of the car. The next time we need a vehicle we will definitely go back.

colbert_caroline

Jul 24, 2016

Best experience ever. I had a great sale person (David) and he was willing to go that extra mile to please me. Really Great Experience!!!!!

jwelsh724

Jul 21, 2016

My experience was ok. I don't have the greatest credit so I kinda had to get what I got. I don't love it. It has heated seats but the trunk doesn't pop open with the remote and it does not have power seats or auto headlights. That is super frustrating since my Chevy I traded in had all that. I kinda was in need of a new car, but really jumped into this too quick. I wish I didn't get it. My saleswoman was very nice. The finance guy took forever. She said he types slow.

tedellorso

Jul 21, 2016

Awesome experience. My husband has alzeheimers and all employees were so kind to him and understood my anxious feeling. Will definitely refer and return when ready to trade

brokerstip

Jul 15, 2016

Dave Fournier was the best. He was patient, caring and helped in everyway. The entire process was a pleasurable experience. This guy is an asset to your Dealership in every way.

jmcc1690

Jul 15, 2016

Professional, courteous very helpful staff at all levels. Informative. Financial deal was far better than I had expected. Would recommend this dealership in a heartbeat.

bardeno13

Jul 8, 2016

Very satisfied.. Got exactly what I wanted in a car. Will return when my husband needs a new car. The buying experience was easy and not stressful.

ronsmol

Jul 7, 2016

Thank you to everyone at Washington Hyundai for making my car leasing experience very pleasant and enjoyable. I couldn't be happier with my purchase. I love my car and it was a great day !

rcurtin

Jul 7, 2016

I have purchased several cars from Washington and I keep coming back. There sales and service department do an excellent job. Thanks again for all of your help.

lairlsharon

Jul 5, 2016

I have bought 3 Hyundais from this dealership. If I need another I will return to it. The guys I worked with were all professional and friendly.

hgoff13

Jul 5, 2016

The manager I initially spoke with on the phone before I arrived at the dealership was wonderful! I had mentioned liking a specific interior color and he immediately found it at another location and had it brought to this dealership! Great service! My salesperson was friendly, knowledgable, and very comfortable to work with! I highly recommend her and will be returning in the future!

jspingola4

Jul 1, 2016

Washington Hyundai has a great staff working for them. They made my car buying experience a pleasurable one. I would recommend Washington Hyundai to anyone looking to purchase a vehicle.

boomjcdc

Jun 29, 2016

This is the fifth Hyundai that I bought from Washington. If I wasn't completely satisfied, would I return this many times? You answer that question!

colettebeckwith

Jun 28, 2016

When faced with a decision to get a new car and having so many options Amanda did a great job helping me with picking my best options for my lifestyle. Everyone went above and beyond to make this the smoothest and best car experience ever !!! Thank you Amanda, Ray and Scott ?!

paynewd1

Jun 24, 2016

Our 2015 Genesis is so much fun to drive that when we wanted an SUV to replace our Explorer we had to try the Santa Fe Sport. The service dept. is the best we have ever dealt with.

stephanieobryon

Jun 17, 2016

Amanda was very friendly. She was very professional and helped me find exactly what I was looking for. She showed me all of the features on the car and thoroughly explained to me how they worked. I would highly recommend this dealership.

schristie52

Jun 16, 2016

Great dealership to do business with! Friendy and helpful staff as always. We have bought four cars from there and will definitely go back when we need another.

vilenicab

Jun 9, 2016

This was a great experience. Definitively car buying made easy! I will recommend this dealership and Yvonne in particular to my friends for their next purchase.

k.reese.srt

Jun 7, 2016

Wonderful experience and Dave F. was great with the help in choosing the right car. I was very happy with the whole experience. Thanks everyone for a great time.

vsprowls

Jun 6, 2016

good glad I received a car with less miles. and it is getting great gas milage very happy with my purchase. Love my bells and whistles

dwschmidt57

Jun 4, 2016

Had a great car buying experience. The sales person was a pleasure to work with! She was the reason that we purchased the car! She was professional but down to earth.

meganwhite100

Jun 3, 2016

Exceeded my expectations. Helped me throughout entire process. Wasn't pushy. Multiple staff introduced themselves. Vehicle explanation was good and Yvonne went into detail about particulars with BlueLink, XM, and owners manual. Never had that happen before. Very thorough.

bsmbsw88

May 22, 2016

I had a great experience at Washington Hyundai. We had been communicating with our sales rep via email prior, which was very helpful. When we got to the dealership Yvonne had the car ready for me to look at and test drive. The dealership worked with me on a price that was fair. I walked away a very happy customer.

bo0

May 19, 2016

Best car buying experience I have had. We were only looking at prices and had no plans on buying at this time.Friendly and knowledgeable salesman made the decision very easy.No hassle or pressure over pricing made for a very pleasant experience.

turzakgj

May 19, 2016

Happy with my new 2017 auto lease. The experience was pleasant. My wife and I will consider leasing again from Washington Auto Mall in the future.

janice.bukovac

May 13, 2016

I had a truly wonderful experience in purchasing a brand new 2016 Hyundai Accent. My husband and I were impressed with the knowledge and professionalism given to us by Yvonne and Amanda. A very bright and clean dealership with a convenient location.

ellensingerman

May 12, 2016

My husband and I had a very positive experience purchasing our new Hyundau Tucson at Washinton Hyundai. We are very pleased with the car and look forward to working with the dealership in the future.

joannlloyd

May 12, 2016

Friendly sales staff and explanation of the vehicle features proved just how knowledgeable they were! All our questions on the workings of each feature were explained to us very thoroughly!

smr76

May 12, 2016

The sales person, Yvonne Pavlik was easy work with.She listened to what I was interested in, showed me the different vehicles without trying to pressure me. Once I purchased the vehicle I wanted, she showed me how everything worked (Navigation system, Blue tooth etc. and got everything set up for me) and she encouraged me to come back anytime if I needed more assistance. I returned once and she happily gave me a "refresher course". Again she said to come back anytime I needed help. Ray, the business manager was also very pleasant to work with. He explained things well and I did not feel pressured at all.That was really refreshing to work with the this professional staff. Thank you for the good experience.

robbohn14

May 10, 2016

Thought everyone at the dealership did a great job. The saleperson did not pressure me to make the purchase sooner than I wanted. We negotiated a fair price.

abeandgerda

May 9, 2016

spent time on the phone with John L. Prices were given to me and sent by Email.Different considerations were given.john helped me to make some decisions.Went to the show room and finalized are selection, took a test drive and leased the car Never felt pushed.Totally comfortable. .

mcdaniel4c

May 8, 2016

They went over the details of the features and answered any questions that I had. Test drive was adequate. Didn't try to sell me something I didn't want

tkouski

Apr 27, 2016

Shopping for a new or used vehicle can be a burdensome task but my wife and I felt very comfortable dealing with the sales team at Washington PA Hyundai. They were very professional and most interested in gaining our business and made every effort to meet our expectations. We felt comfortable with their sales team and the cooperation they extended us. It is for that reason we elected to buy our vehicle from them.

jnpunxsy

Apr 22, 2016

Purchasing a car is one of the worst things to do. Dave F made it enjoyable. Dave answered all questions and provided excellent information for our selection.

crendziak

Apr 22, 2016

This is the third car we have purchased/ leased from Washington Hyundai. All employees from service department to finance have always treated us,well. Our salesman, Dave, was professional and easy to work with. Plan on having a long relationship with this dealership.

bobandjanmalwitz

Apr 21, 2016

the dealer's sales staff was very helpful and informative. (They even provided hot chocolate.) The sales person we had 9Yvonne) and the sales manager (John) took the time to explain things and to show us the many technologies on the vehicle.

kwolfegopens

Apr 16, 2016

Everyone was very thorough, friendly and helpful, this was the 3rd car we've purchased from Washington Hyundai in the last year and will will return again

zimmermang

Apr 14, 2016

I just wanted to give special recognition to Dave Fournier (salesman), sales managers John Laschinsky and Dennis ?last name), and Ray who completed the deal. They did a superior job and presented everything in a straight forward manner-no gimmicks-straight cash deal ,answered all my questions,explained extended warranty information, and offered to help me with any problems down the road that I encounter with the vehicle. I really appreciate them finding me all the rebates I was entitled to for the purchase of the vehicle- one of which was discovered before we closed the deal which they passed on to me. You have a great sales team / staff at Washington Hyundai and they deserve to be commended for making my car buying experience a pleasure. I actually returned to deal with Dave as he had sold me a 2009 Hyundai Sonata before. I will certainly refer other people to this dealership if they are interested in these car products and look forward to doing business in the future with this dealership when the time comes.

rkaroleski

Mar 24, 2016

The dealership has a friendly relaxed atmosphere. The test drive was very pleasant and relaxed and all my questions were answered. The salesman was knowledgeable and very pleasant

bobbyruffolo

Mar 17, 2016

I enjoyed working with sales woman yavonne. She was kind hard working and informative. The business finance gentleman was etremely helpful as well. I would like to get service done at Washington Hyundai if prices are consistent.

jackieriggans

Mar 17, 2016

Washington PA Hyundai staff are very professional, friendly and helpful. I am extremely satisfied with the way that I was treated and I love my new Elantra. I will recommend this dealership to all of my friends. Thank you so much.

rpkubacki5

Mar 11, 2016

Dave Fournier was very helpful & patient with us while we worked a deal that we felt comfortable with. He's a great salesman as we went only to compare the two models that we were interested in & ended up leaving with a new car that day. No pressure from him to buy but once we test drove the car we knew exactly what we wanted. Thanks Dave!

max.grandelis71

Mar 4, 2016

Washington Hyundai was professional and very helpful with any of the questions or requests I made. They made sure that buying the car was a good experience.

JIMBOSLICES9172

Feb 17, 2016

They said they could find me a better deal and they did. They also worked hard to find me a better interest rate. They got the monthly payment to where I needed it to be.

DSNOKE52

Feb 16, 2016

This is the third vehicle I have purchased from Washington Hyundai and I will continue to purchase my vehicles from John Lachinsky. The salespeople were wonderful and answered every question I had. Additionally, the demeanor was very professional and I am a proud, satisfied customer.

STEPHANIE.M.VANBALEN

Feb 16, 2016

Upgraded my Sonata to a Tuscan for a growing family! Received great trade in value and service! Will defiantly be returning for all of our vehicle needs.

ROB31989

Feb 15, 2016

Everyone at Washington Hyundai was will to go above and beyond to meet my needs (even staying after closing to make sure we were squared away). Would recommend to anyone who asked :D

AMAC87

Feb 12, 2016

Dave Fournier was very helpful in every way and made our buying experience very good! We left feeling well informed and good about our purchase! Ray Wojcik was the finance manager and he also was very informative and helpful. Also, the rest of the staff on hand were all friendly and our overall experience was a good one!

Gbosh42

Jan 28, 2016

I had my 2013 Elantra inspected at Washington Hyundai/Auto Mall on 8/17/2015. It had 5662 miles on it. I installed winter tires on it today 10/25/2015 and it now has 5997 miles on it. I had a very hard time in loosening the lug nuts. I tried standing on a 16 inch long ratchet and the nuts would not loosen. I weight over 200 lbs. and that means that those nuts were torqued to over 200 ft.-lbs. The owners manual (page 6-18) would have those nuts torqued to 65-79 fl-bs. I finally had to use a floor jack to apply enough torque to loosen the nuts. I have photos and videos. I do not believe that the car is safe to drive considering that the nuts were so badly over torqued. They did the same thing last year but not as bad. I specifically asked them to use a torque wrench and caution when I dropped the car off for the inspection. They obviously did not do that. I complained to the dealership and the Manager, Gary Flannery, denies that they have a problem and will not return my call or emails.

SACKI1966

Jan 19, 2016

Very professional and friendly atmosphere with no pressure to buy. Explained our wants and needs and were provided with a brand new car that fit our price range.

DAGDAK42

Jan 13, 2016

Was very happy and pleased with every aspect of buying a car. Randy was very helpful but not pushy. He took care of everything that I needed and had it done in a timely manner.

PASTEWART15

Dec 23, 2015

If you're reading this do not take any price they give you as final until they hand you the bill of sale to sign. Be very wary of any payment plans they offer, and always double check the bank's insurance coverage policy before you accept their financing as it may cause your insurance rates to increase without warning or notification.

DRAKECAMP

Dec 14, 2015

The dealership and staff were wonderful to work with. They were knowledgeable, friendly and did not pressure in any way. It was the best experience my wife and I have had in purchasing a vehicle.

Robert

Dec 9, 2015

Ran my credit just to be told no title for truck once they got it they would contact me I reached out 3 times to find out status never got a response 3 days later said should have title beginning of the week nothing again truck is no longer listed forsale. Sold it now have 4 inquiry on credit with no vehicle

WMILLER9840

Dec 1, 2015

very comfortable and no pressure. Yvonne was very friendly and also very helpful when I picked up the car. I would be sure and recommend this dealership.

ROHRIGMJ

Nov 17, 2015

Excellent group of people to work with. I would highly recommend Washington Hyundai to anyone looking for an excellent dealership to work with. Great work guys.

REBECCA.KREIDER

Nov 12, 2015

Dealer was helpful; not pushy; didn't waste our time. Followed up with phone calls in a timely manner. Worked with our time constraints. Negotiated fairly.

STEVEKUHN249

Oct 22, 2015

Excellent buying experience. However, wished the feature option packages on the Tuscon were configured differently by Hyundai -- could not get the heated seats and other convenience features without the undesirable bigger wheels on the Sport and Limited editions.

PJIJUDOVP

Oct 14, 2015

Great fast and easy Dave was great very helpful it was my first time actually enjoyed the experience in buying a new car will definitely keep going back and recommend it to any I like

JAY.JUDY7

Oct 13, 2015

My wife and I stopped by the dealership one evening just to see the new 2016 line. After about 5-minutes in the lot we were greeted by Bob Nagle. Bob was friendly, but not overbearing. After a brief discussion we made an appointment to meet Bob the following Monday. That Monday we met Bob, test drove and purchased our new 2016 Santa Fe Sport.

CRODE37

Oct 7, 2015

Was very pleased with everything, will recommend to friends and will be back to make my next purchase. Never felt like I was being pushed into the purchase.

SMCGUINNESS

Oct 5, 2015

Washington Hyundai has good people. Honest throughout process which was seamless. John Lachinsky was very good to work with. Yvonne the saleswoman was very nice and understood the process well.

NCHIESA

Oct 1, 2015

This is my 2nd Hyundai purchase. The 1st was with a different dealership. I didn't go back there because the service is awful. Washington Hyundai and specifically Yvonne Pavlik were very professional and attended to all my needs (I had several special requests). I felt very comfortable while in the dealership. Yvonne KNOWS the products very well. She answered all my questions and I was very satisfied and well informed throughout the process.

LARRY8

Sep 25, 2015

I visited several different dealers since I was undecided on make and model and got mixed receptions since I don't dress to impress. Bob was great with a helpful, no pressure approach and didn't give off that "you're wasting my time" attitude. He gave me a test drive even though I told him that there were a couple of other brand vehicles that I was still interested in looking at. I looked at the other dealerships (Ford, Subaru, Kia, Mazda) for similar cars and went to a high volume (and in this case high pressure) Hyundai dealer looking at the same car and then went back to Bob at Washington Hyundai and made the deal. The Elantra is everything I needed and running like a champ so no buyer's remorse here. Good luck and I recommend you stop in Washington before buying elsewhere.

SCOTT.MICHAEL.CALDWELL

Sep 23, 2015

The staff was friendly, not too aggressive. I was able to browse the lot and get what I wanted out of the visit without any difficulty.

PATTY10

Sep 22, 2015

Best around! Enjoyed working with staff...most professional yet personable. Go see for yourself and be ready to be amazed! This is our second hyundai and wouldn't go anywhere else!

LEROYLYONS25

Sep 14, 2015

Very pleased with sales dept. and service where I had purchased some add ons for my car. I would and already have recommended your dealership to friends and even a stranger that stopped me and said how much he liked my car.

BDORNENBURG

Sep 13, 2015

Washington Auto Mall is blessed with having Yvonne working for them. She is an excellent salesperson. She has a very pleasant personality and is able to read people very well. I hope Yvonne is still working with you when it's time to lease my next car.++

NEALBUCKLEY83

Sep 9, 2015

Bob was amazing gave us everything we asked for and definitely gained repeat customers. Best salesman I've purchased from. Other staff was friendly and courteous also. Ray in finance really helped and got us into a loan that suited our needs.

MICHELLEEZAR

Sep 7, 2015

We have bought several cars here and always have them serviced here! They have always been very fair with us and everyone from the salespeople to the detail shop is pleasant and helpful!

Carlinaly123

Sep 7, 2015

Everyone at Washington Hyundai was friendly and professional! I love my new Veloster and am already considering getting another car from Washington Hyundai! Thank you to the staff for making it a pleasant experience for me.

TULIP69

Aug 29, 2015

THE SALESMAN WAS VERY HONEST AND HE MADE SURE I UNDERSTOOD EVERYTHING , HE WAS VERY FRIENDLY AND TOOK ME AROUND AND SHOWED ME EVERYTHING I SHOULD KNOW.

HOLUB15301

Jul 29, 2015

Great people very friendly and honest.Did everything to get me in the ?? car i wanted. Thanks again Ray and Ryan you guys are AWESOME...

DEREK.NICODEMOS

Jul 20, 2015

All around great experience with Washington Hyundai. I worked with Brad White and he was very thorough and got me everything I needed without any hassle. Thanks!

DLPORCO

Jul 18, 2015

This our 3rd car from Washington Hyundai. We appreciate their professionalism and love their cars. We will be back for another in a few years!

PFRIMMERADAM

Jul 9, 2015

Felt valued, received great personal attention! Got what I needed for the price I wanted in a minimal amount of time.Have already recommended this dealership to several family members.

RLHARPER

Jul 9, 2015

Washington Hyundai's no pressure approach and willingness to price up multiple options for our consideration made leasing our new 2015 2.0 Turbo Sonata a great experience.

Robert

Oct 3, 2014

Very easy to deal with, sold me exactly what I was looking for. My trade in was more than I expected. Nice experience.

jstillion

Oct 1, 2014

I was looking for a used vehicle and found one I was interested in on the internet. I contacted the internet team and began communicating with Brian. He answered all my questions and tried very hard to accommodate my needs. Ultimately we were unable to make a deal...but not for his lack of trying. I would highly recommend this dealership. They were knowledgeable, honest and trustworthy, and easy to communicate with. Top Notch!!!

Joann

Oct 1, 2014

The work was done quickly and I did not feel that unnecessary repairs were pushed on me. I feel that I can trust your staff.

Eric

Sep 27, 2014

CJ was very knowledgeable about the cars that I test drove and was able to describe the features of each car and also answer questions that I had during the test drive. He helped me sync my phone with the Bluetooth in the car after I purchased a civic which was much appreciated.

TSCOTT

Sep 26, 2014

Carrie Henderson is a great sales person. She was very helpful with no pressure. She also helped us to let another dealer know that we could not afford the car they had discussed with us. It was very difficult for me to call and she offered to call and help us out. To us, she bent over backwards to help in that area. She was very pleasant to deal with and we are happy with our Hyundai, which saved us money. We were also happy to see the car online, which is how we found it originally. It is a great help to shop online.

David

Sep 21, 2014

The service department was professional and efficient and listened to my repair concerns. We also purchased a 2015 Toyota Highlander on the day of my repair on my 2007 Camy.

MMK

Sep 20, 2014

We purchased our Honda Odyssey from Washington Honda 3 years ago after a family member recommended. And we recently had it serviced for an issue we were experiencing with the transmission. The team completed an oil change, tire rotation, and was able to diagnose/correct the problem quickly and efficiently. Excellent service and accountability. They completed the work in less than two hours which was a pleasant surprise. Will continue to service our van at Washington Honda.

Warren

Sep 13, 2014

This was one of the easiest and smoothest auto purchases that I have ever made. Our salesman, Sylvester T was very helpful during the entire process, and his knowledge about the vehicle and the subsequent purchase was excellent.

Joann

Sep 11, 2014

I was greeted and taken care of immediately. I was informed of what needed to be done and the price before they did the work. I did not have to wait long before my car was ready. My bill was explained to me before I paid. The people I came in contact with were very professional and friendly! Thanks!!

Eric

Sep 11, 2014

John LoBasso was great. Very knowledgeable and was very helpful in laying out all of our options when it came to financing. John even watched our children (in our car outside) during the time that my wife and I had to sign all of our paperwork. He was fantastic and I would definitely recommend him to anyone looking for a new car.

Timothy

Sep 4, 2014

Sales person was knowledgeable about the Toyota trucks and very helpful. The finance person answered my question and made the experience enjoyable.

Dennis

Aug 31, 2014

J.C. did not pressure into making a decision. Very good sales rep for the company. Took an interest in explaining the new car and upon leaving stressed that if any questions or concerns to feel free to contact him for assistance.

John

Aug 28, 2014

I liked being able to setup the test drive online and would have liked to continue on with the person that contacted me back instead of being handed off to another salesperson when I came into the dealership.

Connie

Aug 26, 2014

I brought my car in for state inspection & some other maintenance services. I had to wait for the vehicle to be done & I was pleasantly surprised at the efficiency in which the work was done & the professionalism if the staff was perfect.

award0207

Aug 22, 2014

This is my 5th car purchased here and I have no plans to go elsewhere! Highly recommend these fine folks to anyone and everyone!

Walter

Aug 21, 2014

It was fast and easy and no hassle. Got treated well. I even bought another car while I was there.

James

Aug 7, 2014

First time bringing it for something in addition to an oil change and couldn't be happier, they found a couple problems and fixed it right the first time. No bringing it back saying something still isn't right. At least I hope not. The car didn't seem to drive right when I first got it, no power/ hesitation but I hadn't had time to bring it in. I drove it today and what a difference!! Well done fellas!!!!

Linda

Aug 6, 2014

All the personal people were so easy to work with. Our salesman J C Cebula was very honest. Everything he promised us was taken care of right away. When my lease is over I will be back. See ya in 3 years.

Gary

Aug 5, 2014

Courteous, friendly, and sincere attitude of the staff. Charles (don't know last name), in the service department, was very attentive and explained everything to me in detail. Lady at cashier's window was very courteous and friendly. Waiting room very comfortable and the coffee was tasty and hot; excellent.

Molly

Aug 1, 2014

I was quoted a very reasonable price for my vehicle online, and got to the dealership and purchased it at that price with no problems. John LoBosso was my salesman and was great! Very helpful and informative, and not the least bit pushy. Would definitely recommend him and Washington Honda to anyone in the market for a new car.

Tiffany

Jul 31, 2014

The quickness In Which Staff Approached My Vehicle To Get The Service Started As Well As Timeliness For Completing The Routine Maintenance.

Myron

Jul 31, 2014

Dealing with John Lobasso was a very positive experience. His knowledge of the product as well as his sales professionalism made buying our new Prius very satisfying. We also appreciate the great deal that we got on our Prius.

Michael

Jul 30, 2014

It was done quickly, and we did not have to wait at the dealership. The van took us wherever we wanted to go.

James

Jul 27, 2014

Service advisor Amy was courteous and knowledgeable. The work was done as promised and on-time. The process to check out and pick up the car was fast and efficient.

John

Jul 26, 2014

There was no high pressure sales. Everyone was very nice and helpful and tried to make the deal work out for us.

Deborah

Jul 24, 2014

The service was done efficiently and in a timely manner, and the technician recommended and performed work that may prevent another service call in the near future.

Samuel

Jul 22, 2014

Chris was a very friendly, informative and likable salesperson. No high pressure sales tactics. Very thorough explanation of features, pricing and why I would like the Honda CR-V.

Kayla

Jul 17, 2014

I walked in for an oil change and was taken right away. My car was done in about 40 minutes. I always have great experiences at Washington Auto Mall and will continue to get my car serviced there.

Roy

Jul 16, 2014

The manager took a personal interest in my experiences with my car. We even talked about scheduling future services and needs. I like that one person stays with you and keeps you informed.

John

Jul 11, 2014

Dealing with Tim Thornton was such a pleasure. He is not your typical high pressure salesperson and put us at ease right away. His sense of humor was enjoyable and he was very patient and knowledgeable.

Robert

Jul 11, 2014

Worked with Bob Nagel in the sales team. He was extremely professional and courteous with me through the sales process. He made buying a car from Washington Hyundai quick and effortless. He took his time explaining the necessary materials for my new Veloster and made himself available post-sale.

Beverly

Jul 8, 2014

Brian Flannery worked with me for 3 months before I purchased a car. He was patient and not pushy. He was attentive to my needs and accomodated me

Susan

Jul 8, 2014

Very friendly salespeople, not pushey and very patient when asking questions. Ryan and Mike helped me so much. I love my new Pilot!

Michael

Jul 8, 2014

Our salesman Cullen Sheehan really made our shopping experience very enjoyable! He is very knowledgeable about what he is selling and does a great job in explaining the cars features and answering any questions we had. Being our first Honda purchase He very much helped us decide on the model and features best suited to us. Cannot say enough good things about him!

Conniejo

Jul 3, 2014

Everything! This is the 3rd Honda we have purchased from u in the last 2 years! Top notch from the salesman all the way down to your service department! I tell everyone how pleased I am all of you!

Deborah

Jul 2, 2014

Advise what the problem is and repair cost before the work is completed. Able to complete the work at the appointment and didn't have yo come back for the repair.

Melinda

Jul 2, 2014

We've been happy with our experiences at Washington Auto mall, our salesperson was very helpful to us and made sure I got what I wanted for the payments I wanted. We will continue to deal there in the future.

Gary

Jul 2, 2014

our visits to Washington Honda has always been very rewarding. they always greet you with a smile we are personally connected with our sales girl Carrie Henderson, we trust her , she always has time for are questions. she is always helpful and concerned about our needs NEVER pushy!! Patrick in finances treats us equally as nice. General manager Gary Flannery was quite helpful on our first visit to this establishment. We like the fact everyone is extremely knowledgeable, confident ,and personable Friendly place makes you feel right at home we are hooked ! Thanks for the service

Janet

Jul 1, 2014

When I made the appointment, the staff was very helpful, courteous, and gave me the appointment at a convenient time for me!!! Thanks, I appreciate that. The staff that performed the service, was very pleasant, knowledgeable, and answered all my questions thoroughly... the service was prompt and efficient !! Give him a raise, or at least a verbal praise:) Thanks again....I really like my Honda Pilot!!!!

Gary

Jun 24, 2014

I just needed a few basics things done and Steve took care of me right away & then came back & explained what the car would need & how much it would cost. He was extremely efficient and professional while being courteous and respectful.

Wayne

Jun 22, 2014

Service was great, staff was friendly and on time with myappointment. Very friendly people and like doing businesswith your dealership for 17 years.

Craig

Jun 21, 2014

Brent Stanley and Gary Lewis were exceptional. Personable, knowledgable and very professional. Made the experience very positive. Worked to make it all work for me.

John

Jun 18, 2014

The salesperson brought out a set of golf clubs to the car we were looking at and showed us that they fit in the trunk area. This was the deciding factor on whether to buy the car or not.

Timothy

Jun 12, 2014

The salesperson, John Kenny was great. We went to another Toyota Dealer and they didn't want to deal with us at all.

John

Jun 12, 2014

My concern regarding a front end shimmy was diagnosed immediately and taken care of in a timely fashion. The wait time and cost of repair was appropriate and fair.

David

Jun 12, 2014

I was able to get the appointment on the day and time that I requested. My service was done in less than one hour. The servise adviser was very friendly and helpful.

Sharon

Jun 10, 2014

The gentlemen working the service actually listened to what I was saying about a problem with my car and has tried to resolve the issue.

Tamara

Jun 9, 2014

The Hyundai service department is amazing. They really do a great job on the car and with their customer service.

Monte

Jun 9, 2014

John communicated what worked needed to be perform, how much it would cost and when the vehicle would be ready for pick up. No surprises. John explained the issue and answered my questions. Very polite and professional.

Andrew

Jun 7, 2014

The staff members that I worked with were great and extremely helpful. Brian Flannery always kept me up to date on the used cars I was looking for and Randy Fonner was very helpful in the dealership.

Geoffrey

Jun 7, 2014

Very pleasant and most efficient customer representative at check in who went out of his way to help. Time of service came in at one hour less than estimated with all required jobs being successfully completed.

Delbert

Jun 7, 2014

that you were able to get the crv I wanted in the color I liked.Also, you were willing to deal on the price marked. The salesman, Chris, was very helpful, along with the rest of the staff who got the car and paperwork ready.

Joan

Jun 5, 2014

Scott Haines is a great salesman, nice, knowledgeable and not pushy. This is the second car I bought from Scott.

George

Jun 5, 2014

The whole experience was positive. My sales rep, Michael, was great. Financing was clear to understand, and the car was given to me clean and new.

George

May 31, 2014

SCheduling online, friendly greeting, take the car right away (I was 10 minutes early), and having it finished in a hour.

John

May 29, 2014

Everything, your team is great. This is the first time I purchased a Japanese vehicle and you make me bummed that I didn't do so many years ago.

Claudia

May 25, 2014

Drop off service, calling to explain what was needed pre installation & professional in all ways. Gary needs to be commended for being so helpful & taking care of making the service so easy ! I also appreciated the shuttle from my home to pick up my car after the oil change & inspection was completed.

John

May 23, 2014

Great salesman, the Toyota manager and the finance department were friendly, helpful and took the time that was needed for us. We were looking at three different models and we came away with what we felt was the best car for us. We would buy again from there, even though it is more than two hours away, we came away pleased.

Andrea

May 21, 2014

Pleasant surroundings. Service techs are helpful in giving tips to making your car work better. It's easy to get an appointment.

Courtney

May 21, 2014

It was great working with John Lobasso when buying our 4Runner! He was always quick to respond when I emailed or called him and made buying the 4Runner a breeze!

Kimberly

May 21, 2014

When I arrived for my appointment they had no record of my appointment but they still fit me in and did my oil change. The young man was very courteous and helpful!

Amy

May 20, 2014

This is my 3rd car in 4 years from Wash Auto Mall. They make the entire experience pleasant and painless! Ron was great to work with. I will definitely be back!

Lisa

May 19, 2014

My sales person, Jason was very pleasant to work with. He was also very helpful in getting the Hands Free Link set up.

George

May 17, 2014

The lack of the hard sell was great. My saleswoman was very informative and courteous and provided all of the information that I needed to make a purchase. Good job.

David

May 16, 2014

Quick and easy - called on Monday, met Brad on Tuesday, drove away with the car on Wednesday at 1:00PM

Ray

May 16, 2014

I liked my salesman Ron a lot. He and I are about the same age and we "hit it off" from the beginning. The rest of the sales staff was very friendly as well. I arrived at 3:30 in a very used vehicle and less than 4 hours later I drove away in a brand new CRV. Ron even helped me move my stuff from the old car to the new.

Dale

May 16, 2014

Pulling into the garage in the rain was great! The technicians were ready for me and in addition to the inspection, listened to my concerns about my Bluetooth. I was loosely connections and they said that there was an update (of which I was unaware) and they re-paired my phone and it's working well not.

Marie

May 15, 2014

I got an appointment quickly and easy. Someone answered the phone in service, and I only waited a few minutes.

Dennis

May 15, 2014

I was greeted by a representative upon arrival, we reviewed the work scope, and the work was completed correctly, on time and with no issues. Thanks- Well done!!

Mary

May 12, 2014

Awesome service! My car was ready when I needed it, even though they had to perform some work that wasn't known at the time of scheduling the appointment.

Courtney

May 12, 2014

It was great working with John Lobasso. Would highly recommend him as a salesman. He was always quick to respond whether it was through email or phone calls. Was also great being able to special order my limited 4runner with the 3rd row! Also, the entire staff was very friendly and helpful each time we visited Washington Toyota.

Edward

May 12, 2014

I was next in line in the service dept on Sat 5/10 but some one was taken ahead of me. maybe you should start a take a number system. also you get very bust in service and the show room floor and you only have a 1 person restroom long line, and to long to wait to go to the bathroom. most competitors have at least 2 comodes and 2 urinals, not enough for a busy place...

David

May 9, 2014

Scott explained the features of the van well and gave demos,he even set our radio presets. The transfer process was pretty painless as well. I would strongly recommend Wash Honda to everybody.

Doris

May 7, 2014

Personable. We are repeat customers and this was acknowledged and appreciation was shown for that fact along with doing all they could to give us the best rate for what we were looking for. We advised we are now retired and our earning power is not what it was and they did all they could to work with us to get us a new Sonata that we could financially handle, promptly and efficiently.

Natalie

May 6, 2014

Sylvester was amazing with not only me but my family as well, he really made us feel valued and he listened to all of our concerns he didn't "rush the sale" He was amazing! He certainly went above and beyond for us! He got me into a car that I loved, but didn't stop there, he helped to find the perfect car for my boyfriend the very next day! Even coming in on his day off to show him around! He was incredible and has definitely made a LIFE customer out of me!!!

Amie

May 4, 2014

Sales representative was not pushy at all (which is great! ). I would not buy a car from someone pushy even if it was an exceptional deal. Gave us lots of time to make our decision and was helpful. Answered all of our questions. Great selection of vehicles. Friendly staff.

Michael

May 4, 2014

Brian was fantastic. I had some warning lights unexpectedly come up on my Rav 4 Friday morning. I needed the vehicle for a trip. Brian squeezed me in that day, which I really appreciate.

Thomas

May 3, 2014

THE SALESPERSON AND FINANCE PERSON WERE VERY FRIENDLY AND COURTEOUS. THEY ALSO GOT US OUT ON TIME FOR OUR NEXT APPOINTMENT.

Betsy

May 3, 2014

Chris Conti was very helpful and straightforward. There was no price haggling and he got me into the vehicle that I wanted for the price I wanted to pay.

Joanne

May 2, 2014

Personal attention to our needs.Willing to go with the extra effort to ensure our needs were met. We have told our family and friends to make sure they see Sly and Brant when they need a good deal on a Toyota. Thank you.

Shannon

May 2, 2014

Very friendly staff, wasn't made to feel like they were pressuring me to buy a car. The salesman showed me exactly what I wanted to look at. Will definitely return for any future car purchases.

Brian

May 2, 2014

Everyone at the dealership was very friendly and welcoming. They all did what they could to help us get a new car. I loved how they shopped around to find us the very best interest rate. They explained everything thoroughly. My husband and I were very pleased and will definitely come back.

Walter

May 2, 2014

I am 58 years old and have purchased a few cars in my lifetime so far. But I can honestly say this car buying experience we had with Washington Auto Mall and the sales person was the best experience I ever had purchasing/leasing a car!!! Very professional, knew the features, helped determine need and a car that would meet it. Felt at home and very comfortable. Our salesman gets an A+.

Theresa

May 2, 2014

Scott Haines was our sales person and he was great! It was the first time ever when we weren't pressured. We told him what we wanted and we got more than what we wanted. We bought our 1st Honda there 11 yrs. ago and went back without hesitation for this one. We kept the CRV, it's the BEST vehicle we've ever owned!

Cheryl

May 1, 2014

Very pleased with the associate I worked with (Jason S.). He was very patient w/me, showing me several vehicles that I might be interested in. NO PRESSURE SALES...no bothersome phone calls, etc. Jason showed me the various capabilities I would be using on my Honda CRV. Great salesman! Love my CRV-great gas mileage! I feel like I could call him again, if necessary. Thank you!Please note: As the Quality of Repairs and Facilities sections below are not applicable to my rating customer satisfaction at this time, I feel I cannot respond, thus the "Poor" Rating. This needs to be updated to reflect valid responses.

Debra

Apr 30, 2014

I had hit my front end on a piece of rebar on a cement block in a parking spot and saw I had a problem and drove straight to the Toyota dealership and Dianna took me right in and was able to get the problem resolved plus checked my brakes too and I did not have to long to wait.

George

Apr 26, 2014

No sales pressure from sales people. Sales personnel friendly and well knowledgeable on the products that they sell. Makes the experience of buying a car with ease.

Julie

Apr 26, 2014

Randy was extremely knowledgeable, friendly, and accommodating. He explained everything and made the process very simple to understand and answered all of our questions thoroughly. John and the rest of the team were fabulous and made us feel right at home. It was the most impressive experience I ever had getting a car!

Adi

Apr 25, 2014

Very fast service. The person who took care of me was decent enough to tell me that tire rotation wasn't actually required as the tires wore evenly and that I can choose whether to perform it or not.

Karla

Apr 24, 2014

Friendly staff. Always explains what was done. Timely service.

Holly

Apr 24, 2014

Bob Nagle was my salesman and he was WONDERFUL!!! He listened to me and was able to meet all me needs and expectations. He even handled my requests after the sale! Like helping with getting my car remote installed with the appointment and arrangeing a ride to work for me. I LOVE my new Hyundai Tuscon. I will DEFINITELY be back in the future to purchase future vehicles.

William

Apr 24, 2014

Friendly service people. Attentive and able to answer my questions . Did not stand around and talk to each other before starting on my car like some places do. Appreciated that

Frank

Apr 24, 2014

John Labasso was our salesman we were treated great. John knew his product well and answered all questions. We were given a great price. Everybody we were in contact with was very courteous and friendly. Paul McKenna was also very helpful with our financing.

George

Apr 24, 2014

We were treated with respect. Sylvester Terkay was our salesman, this is the second car he sold us. No hassles. Great experience!

Virginia

Apr 23, 2014

It was fast and I could use my 25 dollar coupon that I won. I was hoping for a car wash but it was raining Not your fault.

Heather

Apr 22, 2014

John Labosso was our salesman. He was not pushy and was very knowledgeable about the product. I had a bad experience at another dealership but this far exceeded my expectations!

Jacquelyn

Apr 22, 2014

The service dept. was prompt, courteous and the mechanic there also popped my bumper back into place looks as good as new. The people at the service dept. are always good.

Judith

Apr 20, 2014

The staff was ready for my appointment and did not take all day to do the service. The ladies in the shop and very courteous and friendly.

Michael

Apr 20, 2014

Don Hagenbuch is the best auto salesman that I have ever worked with. He is extremely knowledgeable, friendly, and surpassed all of my expectations, by far! The entire process was efficient and thorough. I can't say enough about how happy we are.

Janice

Apr 19, 2014

Courtesy of staff, ease of making appointment, coupons, free car wash, estimated wait time was exactly what it turned out to be.

Jennifer

Apr 19, 2014

It took 7 1/2 hours due to inspection, oil change, tire rotation and 2 recall issues. Car was returned in good shape

Jennifer

Apr 18, 2014

The staff is friendly from the man at the desk to Pat the mechanic to Bob the shuttle bus driver. Of course, I like that I can save even more with coupons and they check more than you expect which makes me feel safer.

Dianna

Apr 17, 2014

I love the way all the service advisors work together as a team. Someone is always willing to help you.

Gary

Apr 17, 2014

The courtesy and genuine friendliness of the staff and the follow-up explanation, by the service representative, of the work that was done.

Beth

Apr 17, 2014

Very pleasant experience from the moment I pulled into service write-up area to leaving in my repaired and clean vehicle!

Daniel

Apr 17, 2014

Everyone was very friendly and super helpful. Our salesman, Don, was fantastic. He showed us the whole range of what we thought we were looking for, and ultimately helped us to find the perfect car for our needs without ever making us feel pressured to make a quick decision. He really worked for us.

Dawn

Apr 17, 2014

When I arrived my car was taken right in. No waiting. I really like that. The bay was extremely clean. I like that too. And the inspection was done in good time. Had a coffee while I waited. Impressed.....

Leslie

Apr 15, 2014

I always receive prompt and courteous service at the Washington Auto Mall. I have faith that my car is being cared for by skilled professionals.

Louis

Apr 11, 2014

The work was done for the amount told to me before it started and was done when promised. Also I was apprised during the work how soon it would be done.

Emily

Apr 10, 2014

THe staff is always so pleasant and helpful. The service took a little longer than an hour and the service person (Charles, i think) apologized for the delay. I didn't mind but i was glad that he recognized that it took longer.

Donna

Apr 10, 2014

The two service reps I dealt with (drop-off and pick-up) were polite, professional and personable. This reflects well on your dealership.

Paul

Apr 9, 2014

The fact that everything was explained to me and service was quick too. Your service advisors are very courteous and attentive to my questions & concerns.

Diana And Kara

Apr 6, 2014

Even though I was there for 5 hours they kept me informed about what was going on and any problems they found

Floyd

Apr 5, 2014

Friendly salesman, manager, and service department and they answered all of our questions we had. They stand behind what they sell. We are very impressed with this outstanding dealership.

Judith

Apr 4, 2014

The car was serviced , washed and returned to me in the time estimated. The staff was friendly and efficient.

Edward

Apr 3, 2014

Our sales person Yvonne Pavlik was very knowledgable about the Tucson we were interested in. She was very kind, courteous, and gave us time to make up our own minds. She never made us feel pressured. Her personality was great and she is a real asset to Washington Hyundai.

Lonnie

Apr 3, 2014

everything was done on time, the technician was very informative and took the time to explain what did and did not need to be repaired.

Janice

Apr 3, 2014

Immediately taken care of upon arrival, kept informed as to progress, called, as promised, kept completion time as was agreed upon when I arrived.

Justin

Apr 3, 2014

Your sales associates were extremely nice and easy to talk to. I delt with your salesman Jason S. and Brent Stanley, and they were both amazing at what they did. As well as Patrick McMahon who also did and great job, and very easy to talk to.

David

Apr 3, 2014

I scheduled the appointment online, which made it so much easier, especially since it was after hours. I had an email reminder, and they were ready for me when I arrived. Couldn't have been smoother!

Jason

Apr 2, 2014

My family leased 3 new cars at once and Chuck took good care of all the details. Everything went very well

Paul

Apr 1, 2014

I liked the entire experience of buying a car. Everything went smooth right from choosing the car, negotiation of the price. The sales person was very courteous.

Margaret

Mar 30, 2014

You gave us more for our old car than we thought we would get. Washington Auto Mall allowed us to test drive the car as much as we liked.

Lawrence

Mar 30, 2014

I came in for a recall check. Had my tires rotated while there and a full system check. Very satisfied with my service. It was fast as well.

Louis

Mar 26, 2014

After coming home from picking up my car, I had a follow-up question I send through your web site. I was telephoned with the answer in less than an hour. I was stunned by such a quick response. Great job

John

Mar 26, 2014

The short time it took to have my oil changed and inspection/ My appointment was for 2:00 and I was out of there by 3:00.

Mary Lou

Mar 26, 2014

My salesman, Bob Clark, was a pleasure to deal with. He was professional, courteous, helpful, and very knowledgeable about the car that I purchased. He aimed to please when negotiating the purchase price. He should be commended for his outstanding performance as a car salesman as he goes above and beyond his normal duties to ensure his customers are happy and satisfied with their purchase. I will highly recommend Bob Clark and Washington Honda to my relatives and co-workers.

Rebecca

Mar 26, 2014

I was not sure that I was going to buy. I still needed to go to a different dealer. My sales person was able to satisfy my wants and needs without pressure

Timothy

Mar 25, 2014

They was very busy and still took my vehicle in for service at the time of appointment. They had the service done in a timely manner.

James

Mar 25, 2014

Shuttle service was much appreciated. Work performed was done right and we were grateful that a coupon for a discount was available when we asked for it.

Nancy

Mar 25, 2014

John was very easy to deal with and easy to talk to.......very patient in dealing with me.....Would recommend him to other people.....

Bob C.

Mar 22, 2014

The staff (John, he has always had a positive attitude about serving/helping the customers) ... The sales person who I purchased the vehicle from has always had time for me when I need a few questions answered. This car dealership is friendly and I believe trustworthy.

William

Mar 21, 2014

State inspection and tire rotation completed within an hour from my appointment time. Report explained in detail by Service Manager.

Nicholas

Mar 20, 2014

Our experience can be summed up in two words--Brad White. He was a friendly, trustworthy and well informed salesperson. This dreaded, but necessary, undertaking was enjoyable as it could possibly be, with Brad.

Robert

Mar 20, 2014

My husband and I have always felt we get excellent service and honest recommendations regarding the mainteanance of our Hyundai vehicles at your business.

Laura

Mar 19, 2014

Gregory Bourke was friendly and explained everything very well. The check out process was fast and efficient. Very nice people at the dealership!

Dorothy

Mar 18, 2014

Prompt courteous and efficient service. Made the wait time as short as possible and informed me of exactly what they did.

James

Mar 16, 2014

Steve in the service dept did a great job of helping me get a repair covered by my extended warantee.

Gary

Mar 15, 2014

Your people are the best. From Sarah setting the appointment to John writing up the order and all of the mechanics and other service people I've come in contact with, they could not be any nicer and more pleasurable to deal with. Keep up the great customer service.

Robert

Mar 15, 2014

Dianna the service manager who assisted me was very polite and courteous. She explained all of the procedures thoroughly and answered all of my questions.

David

Mar 15, 2014

Chuck Loya, our Salesperson, makes the difference: Integrity, non pressure, very friendly all describe his style to working with his customers.

Lawrence

Mar 15, 2014

This experience as with all of my previous appointments I was met with a kind and friendly service advisor. She explained what was needed and kept me informed as service was completed. The service was prompt and professional.

Lee

Mar 14, 2014

We liked the professional and honest manner in which we were treated. Ron Paree is an exceptional salesman. With his friendly assistance our experience was stress free.

Cynthia

Mar 12, 2014

The rep answered the phone immediately to make my appointment. I got there on time, and my car was quickly processed. John explained the entire inspection report upon completion.

Cindy

Mar 12, 2014

I was periodically updated kindly and professionally on the progress of my car while I waited in the waiting room.

James

Mar 11, 2014

Service advisor, Amy Maust, was friendly, efficient, and very knowledgeable about the work. She even addressed two outstanding recalls in addition to the scheduled service.

Casey

Mar 11, 2014

Everyone is very friendly and helpful. My salesmen Mike Vargo goes above and beyond! My car looked great when I picked it up. It was nice and clean.

Piero

Mar 11, 2014

No complaints. I didn't wait long and the individual who waited on me explained what they did and advised me on my next service appointment which is due before October of this year.

Margeret

Mar 11, 2014

Amy was clear and informed about my choices where my SUV was concerned. My 4-Runner is 14 years old and I have had it serviced at WAM for the last 10 years. Our newer truck was also purchased there and we will continue to use the dealership for our purchases and service. Almost without exception the service has been terrific and when there was a problem it was quickly given attention, no matter how minor. Thank you.

Roy

Mar 10, 2014

In addition to the competent service my vehicle gets I am always treated as if I was an important customer. The car wash is a nice extra touch.

Karen

Mar 9, 2014

I have a member of my family that is very ill and I cannot be without my car. They returned calls fast and got me in to help me. Thank you John.

Joann

Mar 7, 2014

I really like the quick, friendly service! It is so nice to pull into the service area and be greeted right away. My car was ready sooner than I expected, with everything taken care of. The service that were completed were explained to me. Thanks for another good experience!

Sylvia

Mar 6, 2014

Speed (2 hours total for me) and the ability to schedule a time in the evening, and for the work to be completed same day.

Gary

Mar 5, 2014

Don was extremely helpful and there was no pressure. I knew exactly what I wanted and he made sure I received it.

Russell

Mar 5, 2014

A very smooth, knowledgeable and informative sales experience. No pressure, a variety of options and a wonderful final vehicle choice. My 12-year old daughter has named and adopted the RAV4 Limited.

Mardee

Mar 3, 2014

They gave me an appointment time that was convenient for me; they were ready for me at the stated time; they were able to do an inspection even though I had only requested the 6 month followup.

Stacey

Mar 2, 2014

We called the dealer ahead of time about the vehicle. When we arrived it was sitting there washed and ready. The salesman was extremely knowledgable and straightforward when it came to negotiating a price. He was friendly, gave us time to discuss amongst ourselves without coming across as high pressure or slippery. Overall we had a great experience and love the new car.

Disappointed CRV Owner

Mar 1, 2014

I decided to book my first Honda service at this dealership, due to their on-line service scheduler displaying the actual prices of services rendered. At least that's what I thought anyway. I feel really horribly giving the customer service team only 2 stars. Steve seemed like a really great employee and he couldn't have been nicer. I give him 5 stars. I booked five services online at the following prices. Synthetic Oil Change -- $39.90 Battery (60 Month) -- $109.95 Engine Coolant -- $71.25 Transmission Service -- $79.95 Spark Plugs -- 4 Cyl -- $62.70 Subtotal: 363.75 + $25.47 Tax (I calculated) = $389.22 When I got to the dealership, I pulled my car in and was read an estimate for $567 + tax. . I was like are you kidding me? Steve then gave the rundown of the price of each, and I was so shocked that I had gotten "taken" that I didn't even know what to say. 11 years of getting honest, excellent service at Rohrich Toyota to this. I was so disappointed. For the same services that I booked online at the prices above, I was charged the following: Synthetic Oil Change -- $64.50 Battery (60 Month) -- $131.85 Engine Coolant -- $79.18 Transmission Service -- $81.62 Spark Plugs -- 4 Cyl -- $143.94 Subtotal - $501.09 + 30.07 (Tax) = $531.16 Regardless of this disclaimer below (which is listed on their website), there wasn't anything out of the ordinary -- from a labor perspective -- that should have changed the rendered services $141.94 to my detriment from my original quote. "Discounts are subject to change without notice, and only one discount per appointment may be honored. Check with our Service Advisor to see if your vehicle may require additional parts and/or labor at an extra charge. Cannot be used with any other specials or like services. Customer is responsible for local tax. Any discounts offered are made by the dealer, who is solely responsible for them." I hate to say that this sort of practice is shady, but it is. If the prices on the website scheduler are not INDICATIVE of what customers are being charged at point of sale, then please remove the pricing. I ended up wasting a day of work driving 30 miles to this dealership and got hood-winked on the pricing. I Because of Steve and his team, I'd happily return. However, due to the illegitimate pricing structure depicted on the website vs. the cost for services rendered at point of sale, I probably won't be back. And that's a shame because I really wanted to give these folks a chance.

Mary

Feb 28, 2014

I JUST PULLED MY CAR IN AND THEY TOOK THE KEYS AND TOLD ME TO WAIT IN THE WAITING AREA. IT WAS ONLY ABOUT 1/2 HOUR AND IT WAS DONE.

Diane

Feb 28, 2014

Efficient service very knowledgeable and answered all questions.this is the fourth car that we have purchased from this dealer and the service has remained consistent

Lori

Feb 28, 2014

It was my first time there and everyone was very kind. Everything was explained to me. I also appreciated the shuttle service.

Jane

Feb 27, 2014

Very friendly and informative salesman, Brian showed us all the ins and outs of the Tucson which we ended up purchasing.

Thomas

Feb 27, 2014

Automobile was taken almost immediately from the waiting area. Service representative was polite and explained everything that would be done, the approximate time it would take and the estimated charges were given for the service.

Jackie

Feb 27, 2014

Salesman listened to what I wanted and was able to deliver. They worked hard to get me the best possible deal.

Susan

Feb 26, 2014

got an appointment the next day for the 10K maintenance and a check on a tire that had a gash in it. When we arrived, we were informed that we could get the state inspection and emissions done during this appointment, so we arranged to get that done, saving me from scheduling another appointment.

Ashley

Feb 25, 2014

You guys delivered EXCELLENT customer service!! You gave fair pricing for the new vehichle and trade-in up front with no push back. John L. was knowledgable and extremely helpful even though we showed up unannounced. This is the best experience I've had at a dealership!!We had the opportunity to do business with other Honda dealerships but chose to drive an hour out of our way to give our business to Washington Auto Mall.

Mary

Feb 25, 2014

I have always been treated with respect and the folks that work there are willing to take the time to answer any questions I may have

Alfred

Feb 23, 2014

Everyone was very nice and encouraged questions. The salesman was very knowledgeable and helpful. He was like a friend instead of a salesman.

Robert

Feb 23, 2014

The work was done timely and professionally. Really good, really nice, survey is a pain now. Why keep typing for no reason. Dealership is 100% good survey is dumb.

Kirk

Feb 22, 2014

quick, easy, you check the air in tires, filled fluids and washed the car. I think that is a huge bonus that people love, and your prices are close to local small shops

David

Feb 22, 2014

Service department was prompt with work. Took time to explain what needed to be done and provided what I thought was an honest and fair price for the work.

David

Feb 21, 2014

I appreciate the drive in service door. The employees are helpful and prompt. Appointment estimates have been accurate concerning time and money.The provided " shuttle service" is also a helpful and convenient .

Susan

Feb 19, 2014

I walk in and they know me, everyone is polite and I know I can trust the service department. I appreciate the 20 point inspection and know Brian won't tell me I need something if I don't, but will tell me when I need something I don't know about. This time they suggested I soon replace the battery so I told them to do it - and it was a great decision. The car starts much better and we realized that the current battery was probably 4 years old. I can also trust that they will listen when I tell them something's wrong, and not treat me like I don't know what I'm talking about. I tell people about the dealership and the service department that you can trust, with reasonable prices and excellent people and service.

Paul

Feb 17, 2014

My name is Kay. The car is listed under Paul's name but I am the one who brings the car for service. I like the fact that the women who check you in and out are very knowledgeable and very willing to explain everything so that I understand.

Joseph

Feb 16, 2014

The Service Department is always so courteous, prompt and the wait time for my vehicle is never out of the unacceptable range. They always do a great job!!!

Wayne

Feb 16, 2014

Very friendly and prompt service, been doing business withyour company for more than 17 years, with new car purchasesand service visits.

Antonette

Feb 13, 2014

Being a female, I feel confident taking my car into your service department and not being taken advantage of. I attribute this to Dianna Wible with whom I have dealt with since 2001, when I purchased an Avolon there. Hope she stays there. She is knowledgeable and pleasant.

Kimberly

Feb 10, 2014

I Like the fact that your service department checks over my entire car and checks for things that could cause me problems. I also like the saturday hours that are offered to folks like me who work all week.

Beverly

Feb 8, 2014

The lady who I saw when I came in was very nice. I appreciated how quickly my car was done. I like having a nice waiting room since I am not able to leave my car and I have to wait on it. The clerk who checked me out was very pleasant. Having pleasant people to deal with is a big plus.

Sandra

Feb 8, 2014

Everything was taken care of promptly. I had some questions about my remote starter, I actually got to speak to the gentleman that installed it. This by the way is my least favorite options that had put on the car!

Thomas

Feb 7, 2014

Everyone that we dealt directly with from the initial sales person to the sales person that we actually made the sale with and the general manager was friendly and helpful. The thing that I appreciated the most was that they didnt try to push us into a car they thought we want but really listen to what we needed. Although we started out test driving and looking at CR-V we ended up with an Accord because it better fit our needs and budget. So far we love the car and think that their non-pressure tactics and patients really lead us to making the right decision on the car we bought.

John

Feb 7, 2014

First is the two nice young lady's in the service dept. ... Great customer service .... Second is the nice clean waiting area ... Third quick service time. ....

Jeffrey

Feb 5, 2014

Personnel were courteous and professional, I was kept informed of the status and progress of the repair, and work was completed as promised.

James

Feb 5, 2014

my appointment was on time. the time they said it would take to service my vehicle was correct. received great service on my vehicle.service advisor very courteous; thoroughly explained everything that was serviced on my vehicle

Jacob

Feb 5, 2014

Everyone very helpful and explained exactly what was needed and all services performed in a timely manner and service reps were very informed.

Peggy

Feb 5, 2014

I had no worries everyone at the dealership took care of everything for me. They worked and talked me through everything. Being single I had many fears. I truly appricate their kindness.

Dale

Jan 30, 2014

I was pleased that I was informed about the time it was taking for my oil change. Because they found I had a "failed" battery on a 7-month old car, it was taking longer than expected. I was a bit surprised by the fact that my battery had failed with only 5600 miles on my CR-V, but happy that they found out about this before I was stranded. My service person said he'd not seen a new car battery fail like that before and I hope this doesn't mean I'm going to have to worry about my new CR-V battery life. I will return to Washington, PA Honda for future service issues.

David

Jan 30, 2014

The young man at the service desk at Hyundai was very nice to deal with. The service man new his job and also did a job.

John

Jan 29, 2014

I did not have an appt. John was able to get me in for an oil change and even caught that I was due for inspection saving me another trip! Thank you John B. for watching out for me!

Christy

Jan 28, 2014

i liked the the actual conversation with the technician about the work being done. At my previous dealership they said its done..heres how much it is.

Andrea

Jan 28, 2014

There wasn't any pressure to buy. I really think that Toyota sells itself. Everyone was friendly and honest. I got a fair price for the new car and my trade-in.

Jeffrey

Jan 24, 2014

Excelant service from the time I walked in the door. Salesman was great from beginning to delivery of my truck. Financiaing was easy and and your reps were extremely knowledgable

Carolyn

Jan 23, 2014

The customer service rep (Dianna Wible is the name listed on my paperwork) who sits out in the garage area where we drop off our car is very professional and always has a cheerful attitude. Great customer service.

Judy

Jan 23, 2014

Bob Clark, who sold me my CRV was very helpful in explainingmy options. He took his time with me in helping me make mydecision. Jeff Butler came over to talk with me which helped me feel comfortable with my decision. I've been a customer with Washington Honda for a very long time & it is nice to be greeted by familiar faces.

Patricia

Jan 21, 2014

Everyone took the time to answer all my questions --and were very nice to me as if I was the only one there! it just is great place to do business!! And I would highly recommend them to everyone !

Nipun

Jan 21, 2014

Very pleasant interaction with Michael Galvin on the day of sale but more importantly, afterwards as well when we called him to get a few questions answered.

**SoNaTa LuVr**

Jun 1, 2013

I was dealing with Matt in the Hyundai Parts Department this week. My experience was wonderful!! He was friendly, very helpful and very professional and got me the part I needed in a timely manner! Anyone who needs a part for their Hyundai go and ask to speak with Matt, he really knows his stuff!!!! Matt is awesome!

Robert

Mar 25, 2013

Needing to replace our 160,000 mile vehicle but thinking we could not afford it, they listened to our situation and offered a few options to consider and worked through issues to assure us that we could get another car. To our surprise it was possible to get a new car. We left with a new car with 9 miles on it!

Rick/Mel

Mar 24, 2013

Buying experience was great. We originally test drove car with Dereck Humphrey. Really impressed with car and his salesmenship. Dealer contacted us threw the internet with a great deal.

Tom

Mar 22, 2013

We recently bought our second Toyota Avalon from the dealership, and have nothing but good things to say about the purchase experience or the treatment we receive from the service dept. when having our car care needs met. We found Sylvester to be a helpful, pleasant representative of the dealership as he helped us with our purchase decision.

Rav4fan

Mar 22, 2013

We had a very good experience buying a new RAV4. We were pretty sure this is the car we wanted because it had enough seating with the optional 3rd row, but was much cheaper than the van we were replacing. In addition it had 4 wheel drive. I found the negotiating very pleasant, and reasonable. We had done our homework, and knew what was an acceptable range, and were very pleased with how things went. Michael G did a very good job making arrangements for us, and everyone seemed geared towards making the purchase go as smoothly and efficiently as possible. He also did a few customer-pleasing touches like setting up the radio for us, and linking it to our phone.

Avalon Fan

Mar 21, 2013

The 2013 Toyota Avalon just purchased was our fourth purchase at Washington Auto Mall in the last nine years. Previously we purchased two Honda CR-Vs and a Toyota Avalon. John Lobasso was the sales person on the 2013 and was outstanding. He is knowledgable of the product and did not try to pressure us in any way. Ten stars just for putting up with me. I would recommend John to anyone looking for a new Toyota. I have had no problems with the Service Department. They have always been responsive and cordial.

David

Mar 21, 2013

I bought a new Honda civic, my first civic but not my first honda,I got a great deal from my salesman Tim ,followed by great service for all my needs,This is the best place to get a Honda,all the salesmen are friendly.Anytime I go in for service Im treated the way you want to be treated,They dont rip you off like some dealerships.

Patty

Mar 21, 2013

Bought my 2013 EXL Honda Accord Sedan at Washington Automall. It's my 2nd Accord. Was offered a fair trade-in value for my 2001 Accord Coupe. Always had great service here and no reason to go elsewhere. Patrick was a gentlemen salesman; knowledgeable and patient with me as I drove 3 cars that day. Worked with me for a fair deal in just a few days. I LOVE this car!!! It's tight, smooth, and looks sharp. Could have a more user-friendly audio system, but love everything else.

Whitey

Mar 20, 2013

If you want a car buy it from here hands down. A few words to discribe this dealership is fair ,respectful and just plain awesome. Shopped around and they beat the other honda dealerships in pittsbugh

Honda Driver

Mar 20, 2013

I did most of my research online and via email. Once I was ready, I determined that Washington Auto Mall had the exact make/model/color I wanted and we drove down and a couple hours later I drove out in my new car. There were no hassles, no bait+switch, no talking to seven different people. I worked with one man throughout the process until we signed the financing papers. I have been back once to get all-weather mats and enjoyed quick, easy service.

Pilot fan

Nov 5, 2012

I went to Washington Honda to test drive a Pilot. I spoke with Patrick regarding a demo in the showroom. I did not intend to purchase the vehicle, but they worked with me and gave me a fabulous deal. Patrick was professional and very friendly, and made the process painless. I would absolutely go back to purchase another car.

Rammy

Oct 16, 2012

Fellow Asian Indians, take your vehicles elsewhere or do not purchase here. Even though we pay cash (I referred several of my friends here who experienced the same negative treatment), we are ignored especially when we come in for service. We are educated professionals not needy people so Wash Auto it's your equity loss as we have taken our business elsewhere!

none of the above

Aug 25, 2012

I took my Toyota Tacoma in for a replcement radio for the third time and my truck came out with more damage than it went in with. The area under the heater/a.c. controls was scratched and my antenna was almost torn off of the fender. I will join other people that I've talked to and will never buy or have service done at this dump.

Palmad

Aug 9, 2012

My experience was beyond excellence! Everyone was very friendly and experienced. I was looking for a vehicle. I went to 3 other places. Sylvester was very honest, accommodating and knowledgeable. All other 3 dealers did not even take time to explain anything. They pretty much just brushed me off. I highly recommend the Washington auto mall!

aces28

Aug 13, 2008

My experience at Washington Hyundai was an extremely pleasant one. Our salesman, Tad Paterra, was the reason we left the same day in a 2009 Sonata. Tad made us feel welcome from the time he greeted us. His sales approach was one we have yet to encounter. Tad cared more about what we wanted than just getting a sale. I encourage anyone who visits this dealership to ask for Tad Paterra. I guarantee you will leave happy.