Used Cars for Sale at Waxahachie Ford in Waxahachie, TX

Dan Fonseca

Oct 15, 2016

Great service everytime. Employees go out of there way to provide great service everytime.

Dean

Oct 7, 2016

This dealership will deal with you. The salesman took care of me and worked with me. He did a great job and took time in explaining all the details of my new truck.

Franklin Lair

Oct 7, 2016

Very professional and helpful!!Could not have asked for better.

Donna Dixon

Oct 7, 2016

This dealer has a new service department and I'm so glad.

Ceasar Campoz

Oct 6, 2016

It was quick and easy. The employees were very nice.

Brent Estep

Oct 6, 2016

Very pleasant, with great attention to our needs. Easy process from beginning to end.

David Griesinger

Oct 6, 2016

Andy White was my Service Advisor. He was quick, attentive and diagnosed my issue right away. He determined it was a recall issue. He asked when the last service was done on my car and accepted when I told him I have a mechanic in the family that cares for all our cars. He seemed to care and was not pushy about a service interval. He gave me his card and pointed out his cell phone number for me if I had any questions. I have used the Service Center at Waxahachie Dodge in the past. I will come back to this service center in the future and I would most definitely ask for Andy White.

Shean Holden

Oct 5, 2016

Experience was great! All the employers were extremely helpful

Clifford Wherley

Oct 4, 2016

The salesman Bryan Scott was outstanding, no pressure and very helpful. We could not have asked for a better car buying experience.

Rueben

Oct 3, 2016

The process was easy and they worked with me to get the best possible deal. It was the easiest experience I have ever had.

Robert Fuentes

Sep 22, 2016

Michael Gould was my salesman and he was very helpful and patient with me. Went over and beyond to make me a satisfied customer.

Cole

Sep 19, 2016

Was any easy buy. Told them what I wanted and they made it happen.

Dj

Sep 17, 2016

DO NOT BUY FROM JUSTIN BOWERS!!! He doesnt do what he says he will do or follow up. He told service not to fix my car thats under warranty because of the contract i supposedly had. Had to go all the way to ford motor company to make things happen. His sales manager, sales director,or gneral manager dont seem to care about customers either i called left them voicemails to call back amd nothing. I finally get a call back from JUSTIN BOWERS saying no one cares what i have to say, nor will they deal with me. Also JUSTIN BOWERS schedules me to come in on his days off when hes supposed to help get things fixed, i missed 2 days of work because of this. The general manager twlls me to come see him but will not listen to what i have to say about it all he was trying to do was get me in another vehicle. I will never go back to that place again, and will suggest never go there to anyone!!

Teresa Bravo

Sep 16, 2016

Loved my experience , made me feel at home and at ease with my first purchase.

Josh

Sep 16, 2016

Not a good experience. Wanted to purchase a new truck, wanted to deal with honest people. Didn't happen. Typical run around, assumed I couldn't do math. I even told them I'd bought a lot of vehicles, done this many times.

Nena Dooley

Sep 12, 2016

Great place to do business with. I have been nothing but happy with all the service I have received.

Dana Carrick

Sep 12, 2016

Excellent, fast service! The staff was friendly and more than happy to help. Would highly recommend this dealership.

Paul BERG

Sep 12, 2016

Got in and out quickly, Dennis was courteous and professional.

DC

Sep 10, 2016

Big turnover of employees. No attention to detail. Usually have to go back 2-3 times to get the job done right. Never a good experience. I keep going back because it is close to home and wanting to give another shot but i would do it anymore.

Samantha Mcavoy

Sep 8, 2016

The quick turn around was great! The service department is very clean and professional as well.

Lisa J

Sep 8, 2016

Always a Great Experience. As always, Blake was very friendly and remembered me from a previous visit. Other members of the team were also great . . . one of the other Service Managers even drove me home!

Twinswife

Sep 8, 2016

I came in for my 60 day inspection on my new Jeep, and was informed that several recalls had been issued for myvehicle. Was asked if I wanted to do them same day, or reschedule. I told them that since I was all ready there, please go ahead and do them. I did not like that my a/c was not left on the setting that I had it, and a couple of my other settings had been changed. I don't know why there was a need to change my settings.

Johnny Martinez

Sep 7, 2016

Great service, thorough work. The buying process was easy and the maintenance is great.

Ron

Sep 5, 2016

There seems to be no negotiations to the process of the price of the vehicle. You tell them what monthly payments you want and that is the end of negotiations. You are then put into a room with someone that you are expected to just sign papers without time to even read the contracts you sign. Then you are taken to the vehicle photographed with it under the pretense of using it on social media, which I did not agree to being photographed nor do I want to be used for their advertisement. Maybe this is the way business is done now days but I don't like it.

Gordon Trott

Sep 4, 2016

My salesman, Henrex, did a great job of ordering my truck and keeping me informed of the progress throughout the build. He is very friendly and always made time for me if I had a question.

TurboTurtle

Sep 4, 2016

Great service. I had several recall work done and very quick turn around time. I have bought 3 vehicles from Waxahachie Ford over the last 15 years and I'm very impressed with the prompt and personnel service..

Cassidy Durham

Sep 2, 2016

Perfect experience! Everyone was friendly and professional!

Richard Denniston

Sep 1, 2016

Courteous service rep. Listened to problems. Truck ready in 2 days.Can't ask for more.

Oliver Reown

Sep 1, 2016

Excellent service rep, Bobby. Very helpful and considerate.

Mary Steadman

Sep 1, 2016

Always a pleasure doing business with my people at Waxahachie Ford!

John

Aug 25, 2016

My service was good. Did not want to buy a new truck but we did. Love my 2016 Ram 2500 4x4 .

Henry Johnson

Aug 23, 2016

The service guy Bobby was outstanding he help us out tremendously with is knowledge of the vehicle and his attention to detail. I will always go back to those guys to buy a new car and maintenance on my existing cars.

Maria

Aug 21, 2016

I received very prompt and courteous service. The service technician took time to listen and answer questions. I felt that I mattered as a customer.

Melanie Young

Aug 20, 2016

The service was slow but Riley was in constant contact and very helpful!

Brent Woerz

Aug 19, 2016

We we're told it was gonna take an hour and 20 minute but it didn't take that long at all. They got us out of there quickly. We were very pleased.

Sherri Henry

Aug 18, 2016

Had the recall airbag replaced. They finished in allotted time. No complaints.

Wilbur Schreiber

Aug 18, 2016

I bought a 2015 f150 they treated me right it was overall a good experience .

Steve Maclin

Aug 17, 2016

The employee I dealt with was Blake Ness. He did a fantastic job in seeing that everything was properly taken care of. I would highly recommend him to my friends and relatives!

Mark Fryar

Aug 17, 2016

Had a great experience with our salesman Will. He worked to find the truck we wanted and did a great job throughout the buying process. I would definitely recommend Waxahachie Dodge if you are in the market for a new truck.

Bodie Fry

Aug 15, 2016

Good hospitality. The employees were nice and very personable and courteous

Joshua Jones

Aug 15, 2016

Awesome experience with a friendly staff that went above and beyond.

Robert Sellers

Aug 14, 2016

They were very helpful the service was great the people who work there are awesome I would recommend them to anyone anytime. Great experience

DR Frazier/Sugerbabe

Aug 12, 2016

Mr. White was awesome from the beginning to the end of the process. His customer service was above and beyond what I expected. I appreciated the way he worked with my mom and brother. She was totally sissified so I will defiantly consider using this place again when purchasing a car. I will also refer other to come and see Mr. White when looking for a used car.

Corey Kirkpatrick

Aug 12, 2016

They are always friendly, helpful, and take good care of my truck.

Curtis

Aug 12, 2016

I traded in my old truck, worked out a fair deal and drove away in my new truck in about 2 hours. I like to deal with a dealer near my home. I am glad to have one of this quality so close. Brand new showroom and friendly people. I haven't used the service Dept yet but used them on the trade in vehicle and found them to be quick and thorough.

Rebecca Lott

Aug 11, 2016

The service department got me in and out in a jiffy!

Matthew Snelling

Aug 11, 2016

Dennis helped me with making sure my truck was fixed. He did a good job.

Eric Pillion

Aug 11, 2016

They're quick and kind and they even washed my car for me.

Hunter Stockon

Aug 10, 2016

Justin was great to work with. He was able to find me the right truck in a short time period. He checked in with me after I bought my truck several times to make sure I was happy with my purchase.

Richard Shinpaugh

Aug 10, 2016

Very fast and friendly staff.........In and out in a flash

Lana Hamby

Aug 10, 2016

OUTSTANDING!! Best, most comfortable transaction we have ever made in buying a vehicle

George Biegler

Aug 9, 2016

Your service department is always superb. We recently recommended Waxahachie Ford to a friend. He was also extremely pleased with the service.

Kevin Jones

Aug 9, 2016

Great people and great prices in sales and service! If you need a new vehicle see Scott Smith and tell him Kevin KJ Jones sent you!

Lonnie Taylor

Aug 9, 2016

Staff was quick and courteous. Truck was serviced, cleaned, and ready in less than an hour. Great job

Jonathan Wilder

Aug 8, 2016

Nick did an amazing job. He kept me in the loop the entire time

Frank Stein

Aug 8, 2016

Yhe service people did not address all of the issues I requested. Why?Need to incorporate active listening skills! Go over what was agreed upon and then at time of delivery of serviced vehicle go over each repair requested and what was done.

Coy Roden

Aug 8, 2016

Very helpful. Courteous, friendly and prompt. Could not be happier.

Pamela Jones

Aug 8, 2016

Service was fast and efficient, staff is extremely helpful and courteous.

Sheila Schermerhorn

Aug 7, 2016

Service was performed as requested but Length of time was a bit excessive for oil change and adjusting glovebox panel.over two hours sitting in waiting room.Nice new Ford center!

Gabriel Bedo

Aug 7, 2016

The vehicle recall repair was done rapidly and the car was detailed.I hope that high standads will be maintained in the future.

Jason Brewer

Aug 5, 2016

I brought my 2015 F150 in for an oil change and tire rotation. Got me right in and started working on it. I was back in my truck within 45 minutes. The new building is amazing and the staff is always so friendly.

Warren Stroud

Aug 4, 2016

We purchased a 2016 Ford Edge and the service and staff were most helpful.

Sherry Rentz

Aug 4, 2016

The service adviser was very helpful and professional. He showed a real concern in fixing our situation.

Angel

Aug 4, 2016

The service was awesome!!!!! The car is running great!!A+

Jackie Arias

Aug 4, 2016

The service department was amazing!! I need to leave my car over night and they were able to get me in a rental so I wouldn't be left without a vehicle. Nick was our advisor and so extremely friendly and helpful. He made us feel like family!

Candice Hinsley

Aug 4, 2016

Our salesman, Justin Bowers was extremely professional and very informative. He helped my son purchase a 2016 Mustang. We got a great deal with fabulous service. We'll definitely purchase at Waxahaxhie Autoplex in the future. Everyone was helpful and nice!

Daniel Smith

Aug 2, 2016

i purchased set of tires tires that was replaced in a timely manner from the time i arrived and walked out the door was about an hour

Charles Reed

Aug 1, 2016

very good service, prompt , courteous , and professional. Mr. Blake Ness was extremely courteous and professional. Answererd all questions about my future service of my car...nice gentleman...see you soon !!

Warren D. Stroud

Aug 1, 2016

I was very pleased with the service that I received on the purchase of my new Ford Edge. It was a very pleasant experience. Your sales team is very knowledgeable and polite, and I left your dealership feeling good about the experience of buying a new Ford. You can be proud of your employees, and I will definitely recommend your dealership to my friends.

Jesse Yoder

Aug 1, 2016

Service department has been very good on the two occasions I've been there. Staff very pleasant and techs seem to know what they are doing.

Gus Rumpf

Aug 1, 2016

Excellent service writer Andy White kept me informed and service done as needed.

Billy

Aug 1, 2016

25 K Service, Very friendly. really like the service they gave me,

FM

Jul 31, 2016

I the service adviser's are always professional and helpful. This location always service my vehicle in a timely manner at a fair price. This dealership knows customer service.

Johana Cazares

Jul 30, 2016

The customer service representative was very polite and attentive to my needs. He walked me to the waiting area and asked if I had any questions or concerns. I asked him how long the wait would be and he said about 30 minutes. My car was ready in about 20 and he came to get me from the waiting area. The employees drove my car out and told me I was ready to go. Overall they are very polite and respectful.

James Lantz

Jul 30, 2016

Had my wife 2013 Explorer serviced. Staff did a great job as usual. The service writer Jacob, was very helpful in making sure I got all my discounts.The new building looks great! Good coffee!The only thing I could add that might make the experience better is, where I used to get my car serviced they washed the vehicles after the service.

David Bailey

Jul 30, 2016

Excellent assistance from Salesmen Casey Gonzalez, and Justin Bowers, service manager Vince Whitaker, and Financial services Gary White. They were so good I went in for a oil change and walked out with a new 2015 F150. They make you feel comfortable with the service and sales. I will definitely recommend them to anyone.

Cranston Young

Jul 30, 2016

My experience with Waxahachie Ford has been excellent

Marion Davis

Jul 30, 2016

Great Service! Service was quickly done, very beautiful service facillity. You may consider moving the new Mustangs closer to I-35. I saw my Mustang from the Highway I-35 and I came into the autoplex to take a closer look. I bought the car!

Kaleigh Lightsey

Jul 30, 2016

Excellent service!! Justin, Charles, JT made every effort to help us get what we wanted and needed! Very satisfied and highly recommend them!!

Richard Lonon

Jul 29, 2016

We came to buy my granddaughter a car. Our only disappointment was that the first two she drove were sold by the time we got back to the showroom. You were having a busy day. But she found one she liked, salespeople were very helpful. The process look a little longer than we anticipated (3 1/2 hours) but this was her first car, and we had a lot of forms to complete to begin her credit history. We felt we got a fair deal and everyone was very helpful in making it possible.

Karla Lightsey

Jul 29, 2016

Spent the day with these guys, JT, Justin B. And Charles....awesome experience at this dealership! They were extremely helpful in getting us the best possible deal. Very professional and hospitable!! Highly recommend Waxahachie Ford. They take very good care of you!!

Chesney Moyer

Jul 29, 2016

I purchased a PT Cruiser with the help of Rocky Steele. I would recommend that wonderful gentleman to anyone, he was such a compassionate helpful person and went beyond what he had to! Thank y'all!

RCS2020

Jul 29, 2016

These are really fine people who provide quality service every time.

Theresa

Jul 27, 2016

Love the new service bay and waiting area. Service rep greeted me at the car and showed me the waiting area. The wait time for an oil change was less than 45 minutes - I was impressed! Wish there had been a sign at the old service location to tell me that it was moved to the new location. Waited there for 20 minutes before they opened only to find out I was in the wrong place. Loved the new fancy coffee machine. A bit disappointed that there was no decaf and only artificial sweeteners - no real sugar. Guess you can't be too picky. Main reason I was coming was for good service and that was accomplished!

Dawn Foley

Jul 26, 2016

I was expecting to have to leave my car and get a rental car because I didn't think it was going to be an easy fix. I was pleasantly surprised after about an hour I was told my car was fixed and ready to go. To add to my shock it didn't cost anything because the warranty was extended on the throttle body. I could not have asked for a nicer group of people to deal with. Even while waiting in the waiting room staff spoke and asked if we wanted something to drink. It was truly a good experience.

Oakwood

Jul 25, 2016

Quick and easy. Very satisfied with the purchase. Will recommend dealership to friends.

Jay Warren

Jul 25, 2016

My wife took the truck in & she was really pleased with the speed of the service dept. Oil change, tires rotated, fluids filled & she was on her way. My thanks & hers!

Ronald Bellomy

Jul 25, 2016

I love the new facility, hi-tech and we'll laid out. The service was prompt, professional, and personal.

Linda Rowland

Jul 25, 2016

Shawn did an excellent job keeping me informed on the status of my vehicle. He provided realistic time estimates to fix the vehicle and met all those times. He provided warranty information on the repairs so I could make informed decisions. Your service department is the reason I will probably buy my next vehicle from your dealership.

Carol Richter

Jul 24, 2016

I was impressed with the new facility and the convenience of service techs. It makes the dealership look more professional. I think the new facility has also changed the attitude of the service reps. They appeared happier and more friendly.

David Bailey

Jul 23, 2016

Justin Bowers, Casey Gonzales, Vince Whitacre, and financial manager Gary, were as professional as you would want to deal with. I am very pleased with going to Waxahachie Ford and making this new truck deal. I will be getting all of my truck service need here also as I have in the past.

Toby Bradshaw

Jul 23, 2016

Service advisor did an excellent job. Highly recommended.

Teresa Emlet

Jul 23, 2016

Everything went well. Everyone was very courtesy. I was disappointed they no longer accept American Express but the gentleman explained.

Richard Miscovich

Jul 22, 2016

Vince the service representative needs a raise. He always goes above and beyond making your visit enjoyable.

Jarod Moss

Jul 22, 2016

I found the staff to be very helpful and they did a good job keeping me informed about my truck.

Lorri Mason

Jul 22, 2016

Service was great, quick and easy! The new service department is very nice.

Jerry Edwards

Jul 21, 2016

Salesman told me several things that turned out to not be true. I would not recommend the salesman that handled my deal. I'm

Erin Miller

Jul 21, 2016

My experience was great! Scott was very helpful and had great follow through.

Roger Saenz

Jul 21, 2016

I bought a F150 a couple of months ago. The service was awesome. The staff was help and very professional.

William Arnold

Jul 21, 2016

Blake Hess went above and beyond in correcting issue.

Kevin Roberts

Jul 21, 2016

The staff was very friendly and helpful. I was able to get my oil changed and be on my way in under an hour.

Robert Hudgens

Jul 21, 2016

I would highly recommend Waxahachie Autoplex to anyone looking to purchase or service a vehicle. I have bought multiple trucks from them and have sent literally dozens of people. They always treat you like a VIP.

Lannie Kiser Jr

Jul 21, 2016

My salesmen was Justin Bower he was friendly and help me get the best deal with the truck I wanted . The process was smooth and quick .

Domingo Castaneda

Jul 21, 2016

Service is always exceptional. Service Advisor very knowledgeable and prepared.

Carolyn Gibbons

Jul 20, 2016

Service was excellent. The employees were extremely friendly and courteous.

Ben Watkins

Jul 19, 2016

Had my Ford Truck serviced at your new service center which was a big improvement, I was met at my truck by the service attendant (Dennis) as I opened the door. He could not have been any better. Very Pleased with the whole experience.

Belinda Vickers

Jul 18, 2016

Shawn really was great and very friendly. I will definitely go back and recommend you all to.my friends.

Taylor Perkins

Jul 18, 2016

Friendly folks, prompt service, small cut in cost when told of dire circumstances.... All great things and I will go back. I will also recommend the service department to others.

Matt S.

Jul 18, 2016

First off, I purchased a 2016 Mustang GT, FROM ANOTHER DEALERSHIP because the sales department at Waxahachie Ford took nearly 2 weeks to return my calls. Shortly after my purchase, the vehicle needed service and Waxahachie Ford is only a mile from my home, so I took a chance, and used this location strictly due to convenience. It took the shop a couple of business days for the diagnostics and to order the part (which was said to take 3-5 days to receive). Considering this is a brand new vehicle, I questioned where the vehicle would be stored and I was assured it was immobile, apart, and IN the shop. The following weekend, I drove through the parking lot of the shop and noticed my vehicle parked in high grass, dirt, and among junked vehicle parts, across a rode from the main dealership. The vehicle was unnecessarily covered in dirt, dust/rock and grime (you couldn't even tell what color it was without getting right up on it). For the vehicle get to its location, it had to have been driven off the pavement, through un-level gravel, and backed into the field. Mustangs arent exactly meant to off-road in any capacity. As disturbing, was the fact that there were clearly empty bays in the shop, open parking around the shop, and an abundance of wrecked vehicles on the paved lot. My vehicle was left completely unsecure, in an unlit, area, and open to the elements. Had the vehicle not been mid-repair, and the dash obviously still apart, I would have taken it immediately. The following business day, I visited the shop and spoke to the man who had previously assured me the vehicle was kept indoors, and he appeared to be surprised it was actually out in the corn field behind the shop. I made sure the car was moved immediately. I noticed that morning, that all of the open parking places on the lot around the shop, were filling as the employees arrived. For some reason, it was acceptable for this dealership to park a customers brand new vehicle, in an unsafe, unsecure, off-road area to make room for their employees to park on the lot? I was told this was the manager's preference. I understand if the vehicle needed to be moved from the bay to work on other vehicles, but lets not off-road in a vehicle that isnt yours and especially when you have specifically told the owner otherwise. In addition to these issues, after waiting for the part that couldnt be overnighted, I found out that they had actually ordered the wrong part for the vehicle and would indeed, have to wait again. Miraculously, it was overnighted this time. This service center treats your vehicle far worse than they want to treat their own and the message should be quite the opposite. I will never return and I will be certain to leave this review wherever possible. The centers response to my complaints was not any effort to actually solve the issue, but more so a surface deep effort to get my vehicle repaired, returned, and get me out of there before other customers hear what may be happening to their vehicles when they arent standing over them.

Sean Norman

Jul 18, 2016

The service staff was friendly and knowledgeable. Some of the sales people came over and chatted, great place! No doubt I'm buying my next truck from Wax. Dodge!

Charlotte Baulkmon

Jul 18, 2016

My experience is normally just okay . I was in the about a week ago and the customer was great

Timothy Hall

Jul 18, 2016

I was impressed the first time they got me in and out in short period of time. normally need to leave the vehicle for a half day or more.

ThePilot

Jul 16, 2016

Our salesman, Martino Gonzales, was wonderful. We were able to quickly and efficiently negotiate what we felt was a fair price. He understood that I highly value my time and treated us accordingly.Then, it went downhill quickly. The finance rep, Chris Lewis was openly angry that we had not secured financing through him. We had secured financing through our credit union, EECU. He refused to process the paperwork through EECU, although EECU had told us that they had a "preferred dealer" relationship. Chris Lewis did not record our $10000. down payment on the purchase agreement. This lead to days of infuriating back and forth emails to correct the problem. Waxahachie Ford admitted the error, and that Chris Lewis definitely should have done the processing but we were still left on our own to correct the matter. To be clear: Chris Lewis was openly hostile and told us the reason for his hostility was not securing financing through him. He therefore couldn't be bothered to process our paperwork.

Edward Jackson

Jul 15, 2016

I will us this Dealerf again and send my friends. The follow service that I received wasExcellent service by Christ.

Annie

Jul 15, 2016

Speedy Service, I was offered a free car wash and detail on my next visit

Bonny Townsel

Jul 11, 2016

Enjoyed working with Scott Smith in buying my 2013 Ford Focus.

Veronica Ballard

Jul 9, 2016

I bought a used car, a Chevy Equinox. I made an appointment, but couldn't remember if it was with Ford, Nissan, or Dodge. I went to the wrong service area when arriving, but was directed to the correct one. I only had to wait a few minutes for someone to take my information. The wait was somewhat long, but I enjoyed some latte while waiting. I thought that my car would be vacuumed, but that didn't happen. I never received a detail of the vehicle after purchasing so a vacuum would have been welcomed. It was great service though, and considering that I have two years of free maintenance.. I can't complain.

Ronniebrisendine

Jul 9, 2016

Service was great . The service Manger answered all my questions and went over the service paper work . Very good experience.

The Browns

Jul 8, 2016

This experience went very well for us, I was given a set appointment time and was taken in on time, Andy the service tech was very helpful and arranged for a ride home while my van was diagnosed, we were notified of the service needed and that it would get the part early the next morning and we did get it the next day!Steve the service manager also took care of the a previous matter. All in all this was a great experience and Thank everyone from service manager to the driver that took me home and returned to picked me up when my van was ready. Andy I thank personally!

Darrell Barnes

Jul 8, 2016

I have a Ford Explorer, the service dept was professional and very courteous.

Floyd Downs

Jul 4, 2016

The salesman Shaun was very nice to us. It was when we got to the finance part of it that was terrible. It is way too much to put on here but because of it I have serious doubts as to whether I would ever go back there for a new car.

Jesse Yoder

Jul 4, 2016

We purchased a pre-owned vehicle from Waxahachie Ford and are very satisfied with the experience. The salesman was very pleasant, helpful, and knowledgeable. Best of all, NO PRESSURE. The vehicle needed a couple minor issues addressed before I could take delivery. The salesman arranged to have those items resolved, then delivered the vehicle to my home, saving me a trip back to the dealer. Nice touch!The next day, we noticed the detailer had missed a small area of carpet (significant stain) under one of the seats. I called the salesman, who arranged immediately to make it right. The only knock (and only a slight one is that the dealership is rather difficult to get to. Access is almost a pain, depending from which direction you are coming. Also, the facilities, while adequate, are definitely in need of an update. We came into the deal with our own financing, so did not interact with their finance folks. Overall, definitely recommend Waxahachie Ford to anyone looking to buy a used car.

Samuel Hudgens

Jul 4, 2016

Fantastic?salesman was very efficient and trustworthy. We were referred by a family member. They led us in the right direction.

Joyce Fogarty

Jul 4, 2016

I had left my Edge in the lot about 9pm the night before and a salesman took the keys and left them in the Service Department. I called the next morning about 8am and Shane answered the call. He found my keys and had a technician diagnose that the battery was almost gone. He got it replaced for me but Dennis Amrine knows me from a previous little fix and he attends the Cowboy Church with me so got me a discount. Thanks Shane, Dennis and Waxahachie Ford for such great treatment.

Janet

Jul 4, 2016

Vince was very helpful and efficient. The new service area is great.

GMC

Jul 3, 2016

Good, easy to buy from, would recommend this dealership.

Daniele King

Jul 3, 2016

This was just an oil change. I went to wring place but they took my car in anyway and completed the oil change.

Susan Schabron

Jul 3, 2016

We were treated very well at this dealership. When it was found that there was tint on the inside of the windshield and shouldn't have been, the dealership took care of that for us without hesitation. The only complaint I have is that there was and still is a tire light on when we bought the vehicle and we were told it would go off in 50 miles. It didn't and when I asked again, I was told it must just be the sensor. I later noticed that there is one brand new tire on the vehicle and the others were older. I don't know why I didn't noticed that before. Anyone knows that you change out 2 tires at once, not one. Considering this dealership put 20,000 miles on it after the previous owner and only owner, that should have been something the dealership took care of before selling the vehicle and not an extra expense I should have to add to it. Maybe when the light didn't go off, someone besides me should have figured that out at the Ford shop. We do love this vehicle and the gas mileage is awesome!

Floyd Downs

Jul 3, 2016

The salesman Shaun was very nice to us. It was when we got to the finance part of it that was terrible. It is way too much to put on here but because of it I have serious doubts as to whether I would ever go back there for a new car.

Dani

Jul 2, 2016

David Thornhill made this the best buying experience ever. Fast, courteous, and professional!I will be back! Thanks David!

Curtis

Jul 1, 2016

I bought a 2016 Ford F150 XL. This was my first new vehicle purchase so to be honest I was kinda nervous going in. But everyone we dealt with made us feel at home the whole time we were there. No one tried to make us do anything we did not want to do. I would highly recommend anyone looking for a vehicle to go to Waxahachie Ford. And I will definitely be coming back when its time for me to get another vehicle!!!!!!!

Larry Tally

Jul 1, 2016

fast oil change service ....................................................................................................

Victoria Bailey

Jul 1, 2016

They were quick and fast and checked did my oil change so fast. And I asked a few questions and they were able to give me an answers back. Love the new building.

Alan Patterson

Jul 1, 2016

Great service, great people and very fast and efficient .

Boyd Smith

Jul 1, 2016

The work was done in short order. The service was great.

Allison Hale

Jul 1, 2016

Shaun King helped me out a great deal. He was amazing!

Mark Spooner

Jul 1, 2016

Took my 2015 to the new facility for the first time, very nice. Service department was very helpful & professional.

Suzette Rogers

Jun 30, 2016

came in for an oil change on my 2008 ford focus. The wait time was reasonable.

Douglas Medlock

Jun 30, 2016

Had my vehicle in and out and even cleaned it for us. Thanks.

Dale S

Jun 30, 2016

Wife and I purchased a 2015 Jeep Compass, while there was a wait in order to sign the paperwork, it was well worth it. She absolutely loves our new car thanks to Waxahachie Ford

Michael Hathcock

Jun 29, 2016

2015 Ford Explorer. Service was great and staff was very polite

Ray Walther

Jun 29, 2016

Everyone was very professional. Well done!I will recommend you all to anyone that needs service done on their vehicle......................................................................................................

Charles Willis

Jun 29, 2016

Purchased a 2015 Hyundai Sonata. The service was excellent! I would definitely recommend people to go to Waxahachie Ford!

Rhonda Landrum

Jun 29, 2016

I brought my car in for a safety recall. Everything flowed smoothly and professionally.

Rhonda Baker

Jun 29, 2016

I purchased a Ford F150 with the help of Javier Palos. This was the easiest transaction I have had at any dealership. I financed a Ford Escape two years ago with Waxahachie Ford and it took a couple of days, they have turned that turn time around! I entered my application online and went in to test drive the same afternoon, traded my Escape in and drove home in my new truck! Thank you!

Dan Schneider

Jun 29, 2016

Just moved to this area and needed warranty work and also some non-warranty work completed on my F-250, really pleased with the level of attention and response from both the parts & service team. In particular Justin in parts and Jacob in service, both were extremely friendly and knowledgeable.Will definitely be back.

Anika Woodard

Jun 29, 2016

I enjoyed my visit with Ford. My salesman Charles was funny, professional, and joy to do business with.

Martha Wright

Jun 27, 2016

As always, we are quite pleased with your service on our 2005 Ford Expedition. Thank you.

Nena Dooley

Jun 27, 2016

Went in for my tire rotation and oil change. Very nice state of the art upgrade to the service center. I was in and out in under 1 hour

b wood

Jun 27, 2016

very nice sales people,nice dealership,best car buying experiance ever

Vicky Brown

Jun 27, 2016

Nick, the service tech was very polite and answered any questions I had.

Ron Garrett

Jun 27, 2016

all went well except, no new sticker in window to remind me of next service

Robert Salter

Jun 27, 2016

The Service staff was friendly. My overall service experience was excellent.

Herbert Frank

Jun 23, 2016

They always take good care of you! these people know what they are doing and get it done and at a good price.

Dianne Morrison

Jun 22, 2016

Very courteous and efficient. Impressed with the new building,

Justin Underwood

Jun 22, 2016

Could not be more happy with the friendly staff and overall experience.

Steven Hykin

Jun 22, 2016

fantastic as always. sales and finance were great to work with.

Lori Luv

Jun 22, 2016

My experience was great overall but just two problems when getting my oil changed.

BarbK Elvis Presley fan

Jun 20, 2016

Easy process great sales & finance personal made experience simple

Donald Hagen

Jun 20, 2016

David Thornhill was exceptional help and extremely knowledgable.

Ray Walther

Jun 19, 2016

I didn't have to wait for the oil change. It was in and out!! GREAT!!

Richard Cantu

Jun 19, 2016

I have been a customer of the local Ford house since 1998 the new shop is great been a long time coming looking forward to doing more business together . Richard Cantu Waxahachie,Tx

Samuel Woody

Jun 17, 2016

javior that helped us did everything he could to get us the best deal posable. He was amazing. He was nice and catered to every need. I would recommend him to everyone and will continue to work with him. He did not just help with cars but because of getting the best deal he saved us money and we are not struggling as bad. Thank you so much. Life is looking up for us because of what he did.

Charles Odgers

Jun 17, 2016

Very pleased with the oil change and tire rotation. Service Tech. was very professional and willing to be of help. Called within one hour to say the car was ready for pick-up. when I arrived I was pleasantly surprised to have my car washed and vacuumed. I left thinking why didn't I buy my Edge there instead of Fort Worth two years ago. Lessoned learned. This will be my dealership from now on.C. Odgers

John Coker

Jun 16, 2016

Jakub was the best. He did everything he said he would do called me to keep me up on progress I would use your shop anytime thank you so much Jakub

David Fuller

Jun 15, 2016

It was good , I was in the market for a GM product but I really like the color of my NEW Ford and everyone was very helpful.

Doug Girard

Jun 15, 2016

My experience was great. My service tech, Andy, kept me informed the whole time my truck was being serviced. My truck is running great again. Thank You!

Howard Bowman

Jun 15, 2016

I purchased a new 2016 f 250 truck. Jt MY SALESMAN WAS SUPER AND THE SERVICE WAS JUST RIGHT AND SERVICE STAFF WAS GREAT THANKS WAXAHACHIE FORD KEITH B

Amy Rhodes

Jun 15, 2016

My service guy Vince is awesome! I recommend him to everyone! I can send my daughter there and she gets treated great and I don't have to worry about her being taken advantage of. Thanks again for another great experience thanks to Vince!The buying process is low because of Aubrey. I did buy my truck from the used side. I went in with financing and she ran my credit anyways and it was hit 11 times. I can not stand her and she really should not be apart of your sales team.

Michael Latorre-Quevedo

Jun 14, 2016

The Manager is great. Excellent customer service. Short wait time durin repairs or sevice. I will continue buying cars from them.

Yash Gajbhiye

Jun 14, 2016

Found the exact vehicle I wanted to purchase. The process was quick and simple.

Debra Murray

Jun 14, 2016

Service was pretty quick on this oil change and as always, super nice staff.

Russell Clanagan

Jun 13, 2016

Very pleasant experience customer waiting area needs improvement.

Joan M Christy

Jun 13, 2016

I keep going back because I have satisfactory experiences with the repair department.

Judith Sawyer

Jun 13, 2016

You guys are great in every aspect I've had to deal with. Y'all have my business for life !!

Robyn Rutledge

Jun 13, 2016

Service in timing promised. Thanks. I don't have much more to say

Chris Booth

Jun 13, 2016

Great job. Love the customer service in the service department. Outstanding, keep it up!

Tricia Green

Jun 11, 2016

Quick and simple oil change on my new car. Thanks!

Donald Colbert

Jun 10, 2016

The Service Staff an service was great as usual, my truck needed service while I was out of town but I would not let anyone do any service on my truck except Waxahachie Ford. they are the best in my book when it comes to service and their customers.

Daniel

Jun 10, 2016

Always takes forever to get truck in service even with an appointment. Not really sure why they do appointments. They do the bare min to get by and typically need to take truck back 2-3 times for same service to get it done right. Only reason I continue to go is because they are close and really only option. If I knew of another shop to take my truck to that would honor the warranty then I would go. Bad experience every time I go

Barbara Heiland

Jun 10, 2016

I purchased a 2014 Kia Soul. The staff was very helpful and did everything the could to make sure I was happy. Great buying experience and I love my car!!

Matthew Boatright

Jun 10, 2016

Initially was met with an undesired response. After being directed to Jacob. He truly went above and beyond what I could have ever expected. Keeping in contact and up to date on progress of repairs and plan of action to attain the desired result because of him I will return for all my required Maintinence and future mechanical complications should they arise I have also recommended friends and family to your service department and will continue to do so.

David Rojas

Jun 10, 2016

I love coming to Waxahachie Ford for any work I may need done. The entire staff is so friendly. They communicate with me at all times.I highly recommend bringing your vehicle here for service.

Cassidy

Jun 8, 2016

Staff is great and friendly! Nick had my car in and out in a timely manner! Everything was perfect!

Dale Mcbride

Jun 8, 2016

The Service was great, Mike White help me with great customer service.

Sally Williams

Jun 8, 2016

Mr. J.T. the car saile man was the greatest person i have ever meet in this line of service. All my life views on car saleman was bad, he change my views. and the manager a God sent man We pray for waxahachie ford that God continue to Bless it.

Rafael Seijo-gonzalez

Jun 8, 2016

Prompt and diligent attention and service. Sales personnel great

Julie Penney

Jun 6, 2016

Great experience! David Thornhill is a wonderful sales person!

Alberdina Vanzanten

Jun 6, 2016

I bought a 2016 Ford Fiesta and I was very happy with how fast the whole transaction went. Thank you Johnie Thomas "JT"! For me it was such a positive experience compared to other dealers. Waxahachie Autoplex great job!

Shan Jobe-Polk

Jun 6, 2016

My car buying experience was by far exceptional!! From the time I called to inquire about purchasing and spoke with Mike White, until I left with my 2016 Dodge Journey. He assisted my husband and I with EXCELLENT customer friendly expertise. He was very patient, not over anxious to get a sale, more like humbly waiting for us to decide what we wanted after he thoroughly explained all that needed to be explained. What an EXCEPTIONALcar buying pleasure! Thank you Mr. White - You do it RIGHT!!

Samuel Wilson

Jun 6, 2016

was in and out in 20min oil change and tire rotation

Marc Covington

Jun 6, 2016

Airbag was replaced very quickly. Service advisor Dennis Amrine was very pleasant and helpful answering all my questions.

Turner Clark

Jun 6, 2016

Excellent dealership. Love the people that worked with me and kept me informed while my vehicle was getting repaired. Will definitely come back to Waxahachie Ford for all my services on my wife's vehicle as well as mine. Great job.

JR

May 28, 2016

Always easy and simple to get my vehicle serviced. I wouldn't go anywhere else.

Derek E.

May 25, 2016

Dealt with Henrex very down to Earth and a great guy, made things painless and got the vehicle my wife picked out in 30 seconds

Jamie

May 24, 2016

I didn't get his name, but the man that helped me was a true gentleman. He was very attentive and made me feel well cared for during my visit. Thank you!

Mark Fiorenza

May 24, 2016

Courteous and knowledgeable staff, overall good experience.

ET

May 24, 2016

shopping for a new truck and found what I wanted and we were able to agree on a price that made us both happy.

Deborah Ritter

May 23, 2016

i wrecked my car and not only did they fix my car to the T. i explained that ii thought that my other was a jinx and was interested in trading it off and they worked with me to get a new car

Phillip Schiefer

May 23, 2016

2015 F250. Very helpful...got the repair done quickly being a technical bulletin/ factory recall for a seal replacment.

Nichloas Burgess

May 23, 2016

Waxahachie Ford was great!! The service department is awesome. I received the best service from my service advisor. Definitely would recommend them to everyone I know!

Ron Mcgregor

May 21, 2016

Service was as advertised and the price was also as advertised on the coupon. Got me in on time and completed in a very reasonable amount of time. Everyone very courteous... a pleasant experience.

Fernando Diaz

May 20, 2016

Lot is to crowded for parts or service, you need to expand your lot

Carolyn Gibbons

May 20, 2016

In the past I have not been pleased at all with the service department. Since I bought my truck in 6/2015 I have been bringing it in for the routine maintenance and have been very pleased with the service department. The staff has been very friendly and helpful. Extra thanks to the service advisor who has worked with me the last two times I have been in for his friendly and helpful attitude. I haven't had to have any substantial repair issues with my truck yet, and hope I don't, but I will bring it here in hopes that I will continue to have the same experience.

Richard Miscovich

May 19, 2016

As usual with this service department...fast friendly service I take both vehicles here for service never disappointed,

Arthur Gonzales

May 19, 2016

I bought a 2016 Ford Explorer and I love it. Most importantly, I loved the staff. They were great. The salespersons were great. The only complain I have is the guy in the back. I can't remember his name. When we went to the back room to sign all the paperwork. He was way to pushy to the point that it was annoying. Everything else was great

Tracey Tull

May 19, 2016

Very polite and speedy service. Thank you for making my visit pleasant.

David Putney

May 19, 2016

This is the first Dodge Facility that I have been completely satisfied with. Actually it's the first one who did exactly what they promised in the amount of time they promised it.Very happy !

Robert Jedele

May 18, 2016

I bought a 2016 F150, The service was great and the salesmen was very helpful . I wasn't certain I could get financed and they went out of there way to help. I will send my friends and family to your Ford dealer.

Risa K

May 17, 2016

Scott Smith is an amazing sales person and I will buy my next vehicle from him. He has been attentive to every detail.

Mark Bounds

May 17, 2016

Great team! Great experience. The staff was friendly and helpful.

Timothy Lowery

May 17, 2016

We purchased a 2010 f250 pickup truck my wife and I are completely satisfied with our newebsite to us truck.

Local

May 16, 2016

Great job as always.......................................................................................................................

Jeff Whittington

May 14, 2016

Good good good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dawn Ray

May 14, 2016

Good job. Appointment scheduled, in on time. Have serviced my car since we bought it.

TZ

May 14, 2016

It was great as always. The staff was pleasant and made the experience wonderful.

Vickie Redd

May 13, 2016

Called our service person we deal with all the time, was able to get our Dodge Caravan, into the dealership on a Friday May 7th and pick it up the next day.Blake the service Tech. as always kept us informed regarding the repairs and the timewe could expect the van to be ready,

Jill Montgomery

May 13, 2016

Nicholas took great care of me. Please tell him Thank You!!!! I do Love GREAT CUSTOMER SERVICE!

Haley Henderson

May 13, 2016

Superior service,excellent staff.Best car buying experience I have ever had!

Alan Loosier

May 12, 2016

We had our Expedition detailed and they did a great job.

Ronald

May 12, 2016

Service Advisor Wince Whitaker went out of his way to make things right. He said, "I want you to leave here satisfied." I was completely satisfied with his service. I will be back.

Michael Biko

May 12, 2016

My service advisor was Blake Ness, May 9th, 2016. I've known Blake for nearly 5 years and every single time I've brought my truck in for service, he is my advisor. Sometimes I may be assigned to another advisor, but I've learned that Blake is the best advisor for me. He will review with me what the upcoming expense will likely be, before he proceeds. I've never had a surprise with him.This time around, I was in need of a person who could do some front seat sowing for me. He was able to provide a company.Blake is a real keeper.

Frank Delbosque

May 12, 2016

I bought a 2013 Ford pick up. The staff were wonderful, and truly wanted to gget me in something I liked and was financially comfortable with. NO Pressure sales! We signed papers and drove off. Pete the financial guy, called the next morning. He got us a better interest rate and without changing the payment we got a Gap ins & bumper to bumper for the life of the loan. Extremely pleased with the overall experience.

James Goff

May 11, 2016

handled very quickly. always a good experience with this dealership.

Jay Warren

May 10, 2016

F150 XLT, there were 5 autos in front of me waiting for oil change when I arrived. Staff came out took my truck & a short wait later had it ready. Super job & super service, THANKS!

Vickie Rook

May 10, 2016

I received superb service from Waxahachie Ford when I had my 2015 Ford F-250 serviced. The people could not have been more courteous or helpful and I received excellent quality products.

Dale Anderson

May 10, 2016

System was down but they gladly got my oil changed and were very courteous. Even when I gave them the wrong phone number.

James Simpson

May 9, 2016

Friendly and fast service. Did not have to wait long at all.

Renee Stewart

May 8, 2016

I have a 2012 Ford Edge and was a little frustrated that the brakes were having this issue. The service manager that I talked to could tell I was frustrated and was able to tell me over the phone what he thought it was...and he was right. The repair took longer than expected but I was provided a rental car, and considering I am by myself it is appreciated. I have had great service when dealing with this service manager. My only complaint is that if you are told your car will be ready on a certain day that it would be nice to get a call if it will be delayed because it is very difficult to get through to the service department. I have to say that a man from church has told me horror stories about his service here that it had me really concerned but the last two service experiences is giving me a different opinion. Every car problem is frustrating, especially when you are on your own, so it's been nice to have him do what he said he would.

Chris

May 8, 2016

We purchased an F-150, and JT was extremely knowledgeable and helpful! Definitely coming back here for our next vehicle! My wife loves her new truck!

Richard Cantu

May 8, 2016

the service was good the service advisor was extremely helpful . Please understand that I'm very picky about my truck .I keep it detailed inside an out and pick and choose were I park .So when the truck was ready I was upset on the condition it had oil hand prints all across the front of the hood and fenders oil on the drivers side arm rest and console .I know this is something that can be fixed and I will continue to have my truck serviced here even though I didn't purchase my truck in Waxahachie.

Sonya Slalughter

May 7, 2016

My experience was really good, the service advisor was friendly and helpful. I will be using you again.

Gregory Motsko

May 7, 2016

Jacob greeted me as soon as I entered the service bay and got the initial oil service going for my 2015 Edge. Service was completed quicker than I thought it would be. Great experience.

Glen Moore

May 6, 2016

Most professional and friendly service! I will return for service and to purchase a new vehicle when I need one.

Kirk Marquardt

May 6, 2016

Jared Martin HAS to be the best there is when it comes to customer service! He has bent over backwards to make our service issues on my 2013 F150 go away. I feel very comfortable with Jared and feel like people could learn a lot from him. He has the "customer is always right" attitude, and he expects his service department to go out of their way, as he does, for every single customer. I will bring my vehicles to him every single time, and possibly even purchase a vehicle from Waxahachie Autoplex some day, just because of Jared! He does what he says he is going to do! Thank you!

Devon Davis

May 6, 2016

had a 10 am appointment and drove out at 11. the dealership did a great job getting me in to remove my jeeps rock rails and adding step rails...I was unsure how long it would take when I saw all of the vehicles being serviced that morning...service advisor did a great job and got me price quotes on labor before beginning the job.

Richard Meekma

May 6, 2016

Service was quick and easy. Did an excellent job..............

Jay Steele

May 6, 2016

The service department is great, Jacob takes personal care of each customer top notch!!!

David and Becky Rojas

May 6, 2016

I love coming to Waxahachie Ford to get my car serviced! Everyone is extremely friendly and very informative. Always taking the time to explain to me what was done, what was or wasn't needed, etc. I always feel very comfortable coming here because I know they will take good care of me and my car!

Torrin Robinson

May 4, 2016

We purchased a 2015 Jeep Patriot, and are in love with it. The staff was very easy to talk to, and very friendly.

Charles Drake

May 2, 2016

Very fast service. Needed to get truck looked at for warranty work. Service manager was honest and up front about when they can look at truck. Will be bringing it in on scheduled date 5-3-2016

Domingo Castaneda

May 2, 2016

Oil change - great service! Waited for my vehicle, time was quick, I was able to do some work while waiting.

Paul Cooper

May 2, 2016

fast and informative service I have bought 3 vehicles from Waxahachie autoplex in the last 3 years

Walt C

May 2, 2016

Salesman David Thornhill did wonderful job helping me find the Ford Explorer is was looking for.

Mark Purkey

May 2, 2016

Service manager was a joy to meet and work with! Even though I live in OKC, I will wait until I visit my daughter in Wavahachie to get my 2013 Didge Challenger SRT8 serviced!

Michael Nickell

May 2, 2016

very pleasant.the 2 service managers made for a great experience.

Vance Harsch

May 2, 2016

The service staff was very friendly and helpful. Dennis is a really great guy. Second time he has helped me out by answering some questions I had. I'm a new customer and feel like I matter when I come in.On a less than cheerful note, I was in the used car office when two of what appeared to be "experienced" sales staff members got into a physical altercation. I was unimpressed. I work in customer service and sales and to have these guys go at it inside the sales office and in front of customers is very unprofessional. "f" bombs were thrown out, shoving and etc. I was disappointed and glad my wife stayed home.

Diana Oneal

Apr 29, 2016

The services was quick, easy, and excellent. The staff was great with assistance and setting the appointment.

Bradley Fox

Apr 29, 2016

Always friendly quick service, got oil change this visit

Kailey Moree

Apr 28, 2016

I purchased a 2015 Ford Edge and I love it! JT was really helpful when I was very indecisive about what I wanted. James gave me a great deal on the vehicle that I just couldn't pass up. And Casey was awesome at showing me all the features of my new vehicle. Wonderful overall staff that made my buying experience great!

Philip Hopwood

Apr 28, 2016

2016 Ford Fusion and loving it! :D wahoooooooooooooo!

Jesse Gonzales

Apr 28, 2016

The staff was really friendly and helpful. I enjoyed my experience of buying a car (Ford Fusion) from Waxahachie Autoplex.

Joseph Mott

Apr 28, 2016

I believe the guy that helped me was Nick? He was extremely helpful and willing to do whatever I asked as quickly as possible. Excellent service.

Re'Lynne

Apr 26, 2016

Blake is always there to help us. He does a great job at getting us in and out every time.

LYLES

Apr 25, 2016

Took my Wife's 2013 Anniversary Rubicon in for "Pre-Purchase" Inspection.... Justin & Blake were "AWESOME" !!! By the way, check out the brand new coffee machine while you wait. You won't be disappointed ....

Carlos Sanchez

Apr 25, 2016

Always a great Experience with the service that I get at the Waxahachie Dealership

Peggy Wylie

Apr 22, 2016

We had a tire which was damaged by road hazard-it took one day to a get a new tire-we were furnshed a rental car free while this waw being handled-it was completed as promised and we were very pleased with your person's handling of the situation-he was very kind and helpful and we received excellent service.

Faith

Apr 19, 2016

I purchased a 2016 Jeep Cherokee from Will. He was super helpful and honest with us every step of the way. We came in and walked away with a new vehicle that same day. Waxahachie Autoplex has been great about following up with us and making sure we have been satisfied with our purchase. I would highly recommend anyone purchasing their new/used vehicle there. Make sure you ask for Will :)

Paula Stanton

Apr 19, 2016

2015 Ford Escape - Very friendly, professional and helpful. Also very speedy service

James Barron

Apr 16, 2016

Very professional group! Made a appointment for oil and filter change, left my truck with them and went back to work. They called after a short time and the truck was ready to pick up. Much to my surprise.... It was washed and vacuumed. These guys are the best!

Eric Pillion

Apr 14, 2016

Quick and quality service. I'll be coming back for my next oil change.

Julia Elkins

Apr 14, 2016

Everyone was friendly and helpful on a cold and rainy day. Love my new 2016 escape!

Mike

Apr 12, 2016

I went in for the first oil change on my 2016 F250. I called Waxahachie Ford at 9:30 to set an appointment and they had me in the shop by 12:00 that same afternoon. The appointment took about 45 min but I have the added satisfaction knowing my Ford dealer checked out the truck to make sure everything was performing as it should.

Steve and Liz Jones

Apr 8, 2016

Great staff. We were treated like family from our salesman Justin to Jacob in service. Josh the sales manager went out of his way to get us a loaner car when we brought our Explorer in for service last weekend. Bobby was also very helpful with finding us a loaner car. Thanks very much. We look forward to buying more cars and trucks from Waxahachie Autoplex in the near future.

Gary Odell

Apr 8, 2016

My wife wanted a Challenger and I knew where to go.Most any car you want in one lacation.I've bought other cars from here and if I ever need another I'll stop by and check them out first.

Arthur Moore

Apr 7, 2016

The dealer has been very helpful. Staff is great. I have purchased 3 cars from there

Robert Johnson

Apr 6, 2016

Good service, my only complaint was when for two months I waited for a booklet for my 2013 Honda CRV, that I purchased from your lot, the salesman said they had no booklet for it, and printed out over 360 pages on the internet for it. My wife and I did a search and bought the booklet for $13.00 I won't purchase another vehicle on your lot nor recommend your dealership to others.

Cody Johnson

Apr 5, 2016

Everything and everyone was great. Very pleased to have done business with them.

Jordan Gibbons

Apr 5, 2016

Bought a brand new Dodge Challenger, my salesman was extremely knowledgeable and did everything he could to make sure I got the exact car I wanted for the price I needed.

Charles

Apr 4, 2016

The staff was helpful and took care of all of our needs.

Charlie

Apr 4, 2016

My general service was great in and out. However I need a warranty service and was told the wait was 2 days. That y'all were behind. Kind of a bummer.

David Patton

Apr 4, 2016

FIXED THE PROBLEM FIRST TIME THE VEHICLE WAS BROUGHT IN.

Stacey Sumrall

Apr 4, 2016

Vince assisted us with some recall work and some additional body work we added. He was great, I will definitely return and I hope Vince will be there to help me again.

Matt

Apr 3, 2016

This has been by far the easiest buying experience I've ever had. The team at Waxahachie Ford is on point and follows through with their agreements in a timely manor. I recommend this dealership to anyone looking to buy a new vehicle. Shawn Raleigh is a pleasure to work with.

Derek Bryant

Mar 31, 2016

I recently bought my first truck at Waxahachie Ford. I searched around at a few dealerships and Waxahachie Ford was the only dealership that was able to locate the exact truck I was looking for. It seemed as though many places didn't want to take the time to locate what i was looking for but Justin B located my truck within a couple days. After some negotiations, I was able to get the truck down to a fair price and Waxahachie gave me above asking price for my trade in. I am overall very happy with everything that has happened and they have earned a customer for life. I will return for another ford down the line.

Richard Miscovich

Mar 30, 2016

Great people doing great work for their customers always select this dealership for serving my vehicles

Vance Harsch

Mar 28, 2016

Very customer friendly people there. I enjoyed buying my truck.

Joe Sanchez

Mar 28, 2016

Quick trun around on my trucks service. I'm in and out the same day. Good people. My service rep Bobby gets it all done.

Courtney Looney

Mar 28, 2016

I had a great experience!!! Every time I go there I have never had a bad experience!!!

Jmsiv

Mar 28, 2016

2016 Explorer for first oil change. Service advisor was excellent, friendly and outgoing. He went beyond expectations to make sure this was a great experience. Thanks!

Raven League

Mar 25, 2016

Amazing! Casey and Hanah are the best! Thank you so much! I love my escape!

JoseE

Mar 25, 2016

I was just getting for a quote in my old vehicle end up buying a chrysler 200 with the help of don from dodge dealership he made the process easier and fun to talk too i will recomend people to go buy from him and that dealer

Mack Mangan

Mar 24, 2016

Our sales rep Scott was amazing! He was attentative but not pushy he allowed us to check out several vehicles and test drive them even went lot hopping trying to track them down. The last truck we drove we fell in love and with his help made it work. We are so happy. Also we just had our infinity serviced at the new Nissan dealership a couple weeks ago and they did a great job. Was a very extensive repair list and they worked with the aftermarket warranty company to get the job done with as little money out of our pocket. We will be back to this dealership.

Becky Allen

Mar 23, 2016

They always get us in and out quickly and the people are so friendly!

Jeremy Guerra

Mar 21, 2016

Service was great, was glad my service man was on top of my truck soon as I came in... Glad he is on board

Brant Bennett

Mar 21, 2016

Great experience. Very customer friendly! Will be going back in the future

Lon Wakeland

Mar 21, 2016

Escape service good staff helpful Thank you for helping us.

Dustin GUEVARA

Mar 21, 2016

Justin was really great with me, I was satisfied with his customer service. He took care of me

Hachie Fan

Mar 21, 2016

Personable and knowledgeable staff got the work done quickly and efficiently.

Janice Malatia

Mar 21, 2016

Everything went great. Service was friendly and fast.

Ronna Schmidgall

Mar 21, 2016

Very friendly, hard working people, did their best to get me into a dodge ram.Very happy!!!

Ross Tuttle

Mar 21, 2016

I purchased a 2016 F350 Lariat DRW. LET ME STATE THIS CLEARLY ---- BECAUSE OF THE EFFORTS OF JUSTIN BOWERS.....THIS WAS THE ABSOLUTE BEST EXPERIENCE I HAVE HAD AT A DEALERSHIP IN 30 YEARS!!!! The last time I had a great experience buying a car was in 1986 when I bought a new 1986 Chrysler 5th Avenue. On a scale from 0 to 10, our experience with Justin was roughly about 500.I had been to 9 other dealerships (Dodge and Ford) over the past 3 days (including the Dodge dealership across the lot from Ford at WAP) with less than stellar results. I had financing already arranged and had a draft in hand. I was ready to buy when I found "the deal." Most places I could not get anyone to speak with me. At WAP, the Dodge dealer and I were too far apart on the Ram 3500 that I test drove and I did not feel that the sales rep really cared if I bought or not (he was working with me and another couple simultaneously so I never felt that I had his undivided attention). When I got up to leave, he gave me Justin Bowers' name at the Ford dealer across the lot.From the moment that I came into contact with Justin, he treated my wife and I like we were the only people that mattered to him and I enjoyed his undivided attention during the entire process (and beyond). He listened to what my needs were; knew just where to take me on the lot to see what was in stock; literally moved several vehicles that were in front of the one I wanted to test drive; patiently answered all of our questions; but, most importantly, listened when I stated (up front) what my budget was and what I wanted to afford. He got me much more for my trade than ANY of the other dealers had done and I received an EXCELLENT deal on the cost of the 2016. He also personally arranged for a bed liner to be sprayed in and arranged for my 5th wheel hitch to be transferred from my old truck to the new one. As we were the last customer for the day on a Saturday, he was not able to get the vehicle detailed but personally insured that it was taken care of the following Monday when the dealership reopened. He also arranged for a loaner truck for my wife to drive while ours was being made ready for us. This was totally unexpected but now I clearly understand how Justin has EARNED the many sales awards that I saw displayed at his desk area. To say that he went ABOVE AND BEYOND is a GROSS UNDERSTATEMENT!!!!! I have been a human resources director and executive for more than 35 years and Justin is ONE of the THREE BEST customer service oriented employees that I have EVER seen. What he exhibits to customers cannot be taught; it is an internal gift. My wife and I were both unequivocally impressed with every aspect of Justin. He took the time to get the new vehicle prepared for me to drive home that Saturday evening and stayed with us through the whole process.I could go on at length about how truly well we were treated by Justin Bowers, but there is not near enough room in this block. Suffice it to say that I MOST STRONGLY encourage the dealership upper management to ACTIVELY COURT Justin staying with you. From this point, ANYTIME a friend, family member, or I need a vehicle; I am going to Justin (wherever he is at). In my current workplace, I don't know that I could find a place for Justin's skills and talents, but; if I ever do find a place, I will hire him away from you in a nano second!On the back end of the process, the Finance Manager, Gary was equally as helpful and informative. He processed all the requisite paperwork expeditiously while devoting time to explaining about extended warranties in response to our questions. It was a truly calm, positive experience from start to finish. We will definitely refer people to Justin and Gary! If you have questions, please feel free to contact me at any time.Sincerely,Ross Tuttle

Corey Kirkpatrick

Mar 21, 2016

Everyone is always so helpful when I take my truck in. The staff is nice and accommodating as well.

VZ

Mar 21, 2016

Traded in my truck for 2 used vehicles. One has a bad heater core and the other had bad front brakes and a bad clutch. They obviously didn't inspect the vehicles thoroughly. Also it took them over a month to pay off my truck I traded in.

Shelley Taborsky

Mar 21, 2016

Awesome service went quickly and customer service was great!

Paul Harrison

Mar 21, 2016

I've have purchased several vehicles from waxahachie Ford,and every time the salesman was awesome! In every since of the word. I wouldn't think of going anywhere else. Would I recommend friends or family? Absolutely!!! Suggestions, about improvement on sales,or service. if it's not broken don't fix it,and besides how do you improve on excellent!? ?

Brent Woerz

Mar 19, 2016

Rocky Steele was very helpful and made sure we left with what we wanted and at the price we wanted. He made sure all paperwork and the vehicle in order before we left. We appreciated everything he did and will return when we purchase our next vehicle.

Gaby Dye

Mar 19, 2016

I recently bought a new F-150 from Scott Smith and the team at Waxahachie Autoplex. Everyone is so genuinely nice and helped me get the exact truck with all of the features I wanted! Waxahachie Autoplex made my first car buying experience so easy and really gave me a deal I would not be able to find anywhere else. Thank y'all so much!

Bruce Seix

Mar 19, 2016

Our experience was very pleasant. Everyone and every thing went smooth and trouble free. Shawn did a great job. Thank you.

cc0804

Mar 14, 2016

Daniel was on top of what thought I was looking for. I had to purchase in a few short hours due to insurance, Daniel was attentive and patient as I looked at several vehicles and tried to make up my mind. I would recommend anyone buy from Daniel!

Jody Bruce

Feb 25, 2016

I bought a F350 king ranch. I had a pleasant experience

Rachel Howell

Feb 23, 2016

The service center was well maintained. I had an appointment time and they got my car at that time and out in a timely manner. Polite and friendly

A-Game

Feb 23, 2016

Great deal and personal attention given during buying process. Service department very kind. I wasn't impressed with their corporate delay in sending a part that would have allowed me to enjoy my ride in an reasonably amount of time.

Karen

Feb 22, 2016

Thanks Gonzo for the great service. We love our new Ford Fusion!

Paul

Feb 19, 2016

I went in to try and sell or trade in my truck. The salesman said they'd be interested in buying it. After waiting several minutes the manager rudely said they weren't buying anything.

Carrie

Feb 19, 2016

Had a great experience purchasing my new Ford fusion. Scott Sweeney knew what I wanted and got me a great deal. Well definitely be doing more business here!

Dawn Taylor

Feb 18, 2016

I like coming there to get my car serviced, their fast, dependable and I get quality work done right the first time.

Jennifer Huddle

Feb 17, 2016

Our sales rep, Justin Bowers, was very helpful. Very good experience.

Lillian Hogan

Feb 15, 2016

They are always great! They have fast friendly service and the employees are very good at what they do. I would and will highly recommend them to all of my family and friends!

Jared

Feb 14, 2016

The sales staff was great. The ball was in my court. Bobby the sales manager came out and spoke with me when I was about to walk away from the deal, and he worked a deal with me. They're great to deal with and I'd recommend them before ever driving to Dallas or Fort Worth. It's nice to do business right here in town!

Russell Crayton

Feb 14, 2016

As each time I've dealt with the dealership weather its sales or service or any other dept I received excellent service and was treated like I was just as an important customer having my cheap 2015 Ford Fiesta being serviced at no cost to me being that it's included in the initial purchase, as the person next to me who may have been millionaires that just purchased the most expensive vehicle there. It consistently amazes me how that is done and also that the ones who I've dealt with seem to always remember you. For such a large dealership it's definitely something unexpected but such a great feeling. My one complaint would be how long it took to get the 10k service and a wash done. We were there over two hours. But I definitely understand and hoping that once the new building is complete it will help cut wait times down.

Matthew Germain

Feb 14, 2016

Jacob in service was excellent, the vehicle was brought in as art of an agreement from when I purchased it. The salesman than tried to back out of it. Jacob handled everything. I will probably continue to use the service department, but not sure about Ford sales

Richard Shinpaugh

Feb 10, 2016

2016 f250 crew cabvery helpful salesman and had an adjustment needed on a door, service department was very helpful and nice...

Charles Evans

Feb 10, 2016

I came in for a oil change and the staff went out of their way to be helpful. Not only did they do their job but with a smile on there face. ( Very friendly ) and my Ford was finished on time!

Richard Mewherter

Feb 10, 2016

Super, great, well done! THe dealership did everything to make this a wonderful buying experience.

Eric Pillion

Feb 10, 2016

The salespeople are kind and helpful. I highly recommend this dealership to everyone.

Joe ramirez

Feb 9, 2016

Staff was very helpful. Making sure I got exactly what I was looking for. Casey was very welcoming. All black interior and exterior was what I had in mind and eventually i chose the mustang which they brought to my attention. Gave me great options and everything worked out great.

Matt Sullivan

Feb 9, 2016

Have purchased cars and having them serviced has always been great. Oil change guys are awesome and do a great job, Thanks..

Jason Lightsey

Feb 9, 2016

It was very good. Jacob Street is a great guy and needs a raise!!

Russell Carson

Feb 7, 2016

Brought Ford F-150 in due to warning on 4 wheel , took care of my vehicle immediately. Gave me a vehicle to drive while truck was in service, service advisor was courteous and helpful. Will continue to bring truck in due to exceptional service when needed.

Peggy Wylie

Feb 6, 2016

We were completely satisfied with our service -good dealership

Chad Laxson

Feb 6, 2016

Every part of the transaction was flawless! From the selection of cars and trucks, to the sales process. My experience at Waxahachie Ford was great, once again!

KFitz

Feb 5, 2016

I have now bought EIGHT vehicles at this dealership and this was the easiest car buying experience yet. I was in and out of the dealership, with a new car, in approximately 30 minutes. Javier, my salesman on my most recent three purchases, totally rocks!

Diana Oneal

Feb 4, 2016

The customer service was timely, friendly and over all excellent.

Dale Frahm

Feb 2, 2016

bought a 2014 escape it has been a reliable vehicle.

Arthur Moore

Feb 2, 2016

Staff is great. Third vehicle that I purchase over a year.

Carlen Woolery

Feb 2, 2016

Mr. Lemley was very helpful in purchasing the car. He made sure that I got an appointment to replace the cracked windshield and even set it up so that I could have a loaner car while it was being done. He also checked in with me periodically to make sure everything was going smoothly. He was a great salesperson! I purchased a 2012 Ford Edge. We did have to wait a very long time to speak to the financial guy. We were there all morning and most of the afternoon. That would be my only complaint is the wait time for the financial side.

James Barron

Feb 2, 2016

I no longer own the 2005 Ford F-150, but when making ready for sale, the buyer was impressed with the condition of the truck and the upkeep. As a one owner seller....I was able to pull all of the service records from the Ford website and show proof of maintenance history. I purchased a new FX4 in 2014 and love it.I am truly a Ford fan!

J.C. Stone

Feb 2, 2016

Dealership was aware of the problem in that model truck, correctly diagnosed and repaired it, have had no sign of problems to date.

Lewis Elliott

Feb 2, 2016

Kept looking until they found one for us, I liked that.

Robert Mccuistion

Feb 2, 2016

I took my vehicle for an oil change and tire rotation. The staff was friendly, efficient, and informative.

Jordan Adams

Feb 2, 2016

Customer service and time were both wonderful. Everything was excellent

Margaret Petta

Feb 2, 2016

The staff was so helpful they told me everything they did made it so easy for me

Joanne Randall

Feb 2, 2016

Everyone involved was professional and kind the transmission is shuttering after 7500 miles! They did some electronic update which did not help was told that it will not hurt car and warranty has been extended on transmission.courtesy drive home provided on time and professional just wish Ford would figure out how to fix their transmission

Michael Knight

Jan 2, 2016

I live in Arlington, TX and every Ford Dealership in my area treats me very discourteously every time I call them with a question or a desire to have service.I had the same problem when I was looking for a Focus with specific color and features. The local dealers tried to get me to take what they had on their lot. Only at Waxahachie Ford did they treat me a customer and they found my car in a neighboring city and somehow made an exchange and got it in one day.This whole dealership make my 35 minute drive worth it.

Sandy Elliott

Dec 31, 2015

Shawn Raleigh is our go to sales consultant. He is knowledgable about everything. This is not our first purchase and will certainly not be our last from Shawn. Shawn did everything to make our purchase so smooth. We told Shawn exactly what we were looking for and what all we wanted. It was not on the lot so he had to find it for us. Shawn said he would find it and get it there ASAP. By the next day he called to say he found it and it was on its way. Shawn had the truck there exactly when he said. We purchased a Ford F-150 4x4 and could not be happier with the whole experience. Shawn treated us like family. He is truly awesome that's why we come from out of town for new vehicles. Sandy and Joe Elliott Clifton,Texas

Bev

Nov 3, 2015

My sales person Patrick Pennington was excellent. He was very kind, caring, knowledgeable about the vehicle I purchased and professional. Josh was great. When I spoke with Chris about the GAP protection his demeanor changed drastically on a negative note when I refused the GAP insurance. At the end of the visit with him he didn't even say thank you he said have a good day.Pat and Josh were extremely professional and nice. I would definitely recommend them to anyone looking to purchase a vehicle.

Joel Arie

Oct 30, 2015

I always get treated fairly and on time with this dealership

Belinda Gibbons

Oct 24, 2015

I went to meet my boyfriend who had just had his oil changed and tires rotated and he claimed thaey weren't that busy so I went to get the same done on my car. I don't know if I wasnt clear but I ended up only with an oil change. I actually left my car there to be assesed for whatever it might need while we went on an errand. I had left my phone in the other vehicle and didn't get the call they were trying to inform me of something else it needed and needed my approval, it was close to closing time, so when I arrived to get my car, only the oil had been changed. I just paid for the services and left.

Jason Lightsey

Oct 19, 2015

I have no regrets from buying my new car at Waxahachie Ford. I also am very happy with the service dept. especially a Service Advisor named Jacob. He has always been very friendly and straight forward and is a great guy to work with. Thank you for everything.

Kirsten Craig

Oct 16, 2015

Jacob Street helped me & was super! Knowledgeable & kind - great customer service! I will be back! Thanks!

Blanton Feaster

Oct 15, 2015

Amazing timing on part order and repair scheduled.

Tommy Rios

Oct 14, 2015

My story is this; I used to come here when Chris Blake worked here. He left for awhile, so did I! My alternator went out and I felt like I had no real choice but to trust ford to fix it. My luck and the lords blessing Chris Blake was there!!! He is an awesome person, honest! Christian to the bone! If you keep people like him then you keep my business!

Donald Peters

Oct 13, 2015

Again very helpful and answered all questions........................................................................................

Jeanete Fuentes

Oct 12, 2015

Service was good , customer service was excellent!

Tommy Menser

Oct 4, 2015

Had to tow my car in on a Saturday. Was told they would start it on Monday and they did. It was finished and ready to go much faster then in the past. I was very happy with the help that Chris have me and keeping me informed.

Alan Loosier

Sep 28, 2015

Helpful and answered our questions. Prompt service.

Gordon Stout

Sep 25, 2015

Jacob Street, our service advisor, was both professional and courteous. Overall very good experience, especially considering they are in middle of huge expansion project.

Paul Staton

Sep 24, 2015

They worked for several days trying to make vehicle act up. Like going to the doctor, you feel great once you get there.

Terry Knight

Sep 24, 2015

Personnel in service were very helpful and friendly. They keep me informedof the status of my vehicle.

Peggy Brown

Sep 22, 2015

Scott Smith took great care of me. I purchased a Ford Escape and LOVE it. The service was GREAT by everyone from Scott,people on showroom floor, and the finance department.

Deborah Perkins

Sep 22, 2015

Sunday was a very pleasant experience. The staff was fast and professional.

Iris Wilson

Sep 19, 2015

Cody was our Sales Rep, he was very helpful in showing us everything about our vehicle. Once we took possession of our vehicle we noticed one tire was older with little tread left.Thanks to the help of Chuck in service and everyone else involved, I returned to have 2 brand new tires installed in the front at no further cost to me. We have bought vehicles there for many years, always a positive experience and am pleased that you still provide that great service. Iris Wilson

Terry Daniel

Sep 17, 2015

Chris Blake always goes above and beyond what's ask of him.im glad he's back.we own 7 vehicles all bought from waxahachie ford,and as long as Chris is their,we will continue to bring out vehicles their for service.

Daren Jackson

Sep 16, 2015

I bought a F-250 and waxahachie made it quick and easy. Got my payment where I wanted and great service. Will recommend to friends.

Elena Lopez

Sep 11, 2015

Nice. Staff and professional service .

Joseph Daniels

Sep 10, 2015

I brought my new F150 in for the 5K oil change. At first he service area was backed up. The service guys were honest and rescheduled me for later in the day. When I arrived for the 3PM appointment everyone was fast and professional. I was very impressed with this service group.

Craig Reese

Sep 9, 2015

Purchased a 2015 F-150. Shawn was great, as usual. This dealership always makes the buying process as painless as possible.

Patrick Grant

Sep 7, 2015

Service was great as always. Service writer was very helpful, explaining what would be done & how long it would take to complete & how much it would cost.I was very satisfied with the whole transaction & out the door faster than expected.

Mary Steadman

Sep 6, 2015

Ford device is great...guys are friendly, helpful and honest!

CFun

Aug 7, 2015

You were friendly, upfront, diagnosed and fixed my issue without further issues. This earns trust and confidence. It was not exactly forthright where the service place was on the lot probably b/c it was cramped and difficult to get around. There was Hardly room to drive through there, park anywhere, or find anything. Thank you

David Nix

Aug 2, 2015

Completely satisfied. I was welcomed by several employees and all asked if they could help. Very refreshing. I bought a 2013 Ford F-150 Lariat. I am happy to keep my business in Waxahachie. I have had good results with the Maintenance department over the years with my King Ranch F-150. Thank you.

Jesus Tamez

Jul 27, 2015

everything is nice... thanks!!!! ..............................

Daniel Smith

Jul 23, 2015

They were right on time waiting for me Kept a check on me and kept me informed on progress of vehicle.We have a 2014 explorer. Very pleased.

Darrell Barnes

Jul 22, 2015

Great service department, friendly and courteous, good people

Kevin Capps

Jul 21, 2015

Everyone made it easy. The price was worked out on the phone before I came in, and the team delivered everything that was promised.

Charles Batsel

Jul 21, 2015

I was very impressed with the entire purchase experience! Justin Bowers did an awesome job!

Michael Shaw

Jul 21, 2015

Got me in in a timely and performed all the service on my vehicle to a more than satisfactory level. Always nice to deal with Jacob.

Suzette Rogers

Jul 21, 2015

The service department was very courteous and informative.

Donald Lane

Jul 20, 2015

They were fast and friendly and found exactly what I was looking for. Worked with us to get the monthly payment where we were comfortable. I am really enjoying my new Escape

Irene Tsafantakis

Jul 14, 2015

I appreciate the wonderful service that was provided.

Joel Arie

Jul 13, 2015

Jacob gets me dually in services it and make sure it comes out like it did when i bought it he also knows time is important to me and gets it back out asap. Im glad he is the service man for my truck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Tadlock

Jul 13, 2015

Everyone was helpful and friendly. The work was finished in a very timely manner.

Mary P

Jul 13, 2015

There was a rocky start to this particular service. The work order did not get placed timely and several days went by before it was straightened out. While frustrating at the beginning of the process, the service staff, especially Jacob, stepped in to manage the process in the most expeditious manner. The end results: the work was completed within 24 hours of rectifying the problem, they were extremely apologetic that the situation had occurred and the vehicle was returned to me with all the needed repairs completed. Once again, they stepped forward and went the "extra mile" to ensure that I was a happy and satisfied customer. And, they succeeded. The service department at Waxahachie Ford keeps me coming back with all three of my Ford vehicles!!

Janine Dumond

Jul 13, 2015

Type of vehicle Ford Focus hatchback. Service excellent in and out in no time! Staff friendly and very courtesy.

Dawn Lightfoot

Jul 13, 2015

Standard oil change, though also called 'first service' on my 2015 Escape. My appointment was set by the sweet young lady who answered the phone (no 'I'll connect you with that department'). THAT was awesome all by itself! I arrived 5 minutes early and was greeted by a gentleman named Jacob who was very kind and professional. The wait was only 40 minutes, spent in a comfortable waiting room. I have been bragging on you guys ever since!

Laura Alaniz

Jul 11, 2015

I purchased a 2015 Ford Explorer Limited. Best decision of my life! I am so so happy to have this vehicle and purchasing it from Waxahachie Ford was an amazing experience. My salesman Justin Bowers took his time to explain the benefits of my car and show me how it works. He even went as far as hooking up my phone to the blue tooth in my car. My family buys all our vehicles from Waxahachie Ford and from Mr. Justin Bowers.

Greg Blevins

Jul 10, 2015

Excellent service and customer interactions as always.

Rosy Del Rio

Jul 7, 2015

Everything was great, amazing customer service!!! We went to a couple of places before this one, and we loved it here, they are not pushy and they don't ignore your needs like other dealers.

Kelly Johnson

Jul 6, 2015

I had my oil changed in my older Ford, a 1999 Ford Ranger and got it free from my rewards from buying the 2013 Ford Escape here 2 years ago. They treated me just like I was a paying customer. Thanks!

Donald Cheney

Jul 4, 2015

When you walk into a sales room cold you ask yourself - which rep should I choose. Well, I picked right. Justin Bowers made the new truck purchase a pleasure rather than an ordeal. Furthermore, this dealership always has a great inventory from which to choose. I am pleased with the service and the truck I received. Thank you -- Don Cheney

Joe Berkley

Jul 2, 2015

2014 Ford Focus. Service was great, the sales lady did a great job.

Daniele King

Jun 30, 2015

Came in with a bad battery and was out in an hour and in the road.

Gary Don

Jun 29, 2015

very helpful and very pro They helped me and charged me just what we had discussed and got me out of there thank you , Gary Jost

Richard Remington

Jun 29, 2015

Very nice and honest people... There was a price miss quote and they honored their quote

Belinda Kelley

Jun 29, 2015

I have purchased 3 vehicles in the past 2 years at Waxahachie Autoplex. The reason that I keep coming back is because of the excellent customer service and professionalism. Scott Smith always goes above and beyond to take care of me. Wesley Spence is a person that I feel I can trust to always be fair. Highly recommended to my friends and family. Thank you,Belinda Kelley

D K Williams

Jun 29, 2015

I had over $600 worth of work done to my vehicle. The service advisor was very polite and upfront about the wait time. I mentioned to him that I was getting maintenance done before doing a big road trip for vacation. He assured me that the techs will do a thorough inspection so I'll have that confidence that my vehicle will handle it. After I gave him a list of services I needed done to my vehicle, he informed me of the wait time and the amount of vehicles ahead of me. Barring any incident or unexpected maintenance, my vehicle would have been completed by COB. But, the tech did find a transmission leak around the seal which caused me to leave my vehicle overnight. Although I was disappointed that no comp car or rentals were available, I was happy that the leak was found very early and repaired. I've found that the service department is very professional and some know my vehicle when I bring it in for service.

Anthony Graham

Jun 27, 2015

I purchased a new 2015, F350 Turbo 4x4, platinum, tow truck for my brand new 44 foot travel trailer. It is my fourth vehicle purchased at this dealer and God willing it won't be the last, though at my age of 72 it's getting close. The service and staff were excellent as usual, though they keep getting younger, depressing. T.

Mary Mau

Jun 25, 2015

I brought my 2011 Ford Fusion in for a tune-up and to be checked over before a long road trip. I had an appointment. Routine maintenance was completed, and I drove out of the dealership in about 2 hours. Customer service was excellent: making the appointment, service advisor, and paying the bill.

George Carpenter

Jun 24, 2015

Thanks to Chris, Service Advisor for coming back to this dealership. I have been having cars services here for 10 years, and have had my share of issues but they delt with them. Chris was the one person we learned to trust.

Michael Anderson

Jun 24, 2015

Work was done satisfactorily.On prior visits, technician would "make ready" the car.This would include vacuum and even a quick car wash.Oil changes at your competition includes these services along with a "32-point free inspection report" offered as part of the service.These services did not happen on this visit.

Stephanie Williams

Jun 23, 2015

I ENJOYED COMING TO WAXAHACHIE FORD, THE SERVICE THERE IS OUTSTANDING. IT'S ALL WAY CLEAN FORD HOUSE. NICHOLAS BURGESS DID A OUTSTAND JOB, HE WENT OUT OF HIS WAY TO MAKE SURE EVERY THING WAS DONE RIGHT. I AM VERY PLEASED WITH ALL THE WORK THAT WAS DONE ON MY CAR. THANK YOU WAXAHAHIE FORD. I HAVE A FORD FOCUS 2014.

Troy Alexander

Jun 23, 2015

I had a 2012 ford fusion that needed an oil change. The staff was awesome very polite and understanding. The service that was done was done in a quick manner.

Dwight Kennedy

Jun 22, 2015

Fixed front left wheel and tire with frontend alignment. All done right.

Elena Lopez

Jun 17, 2015

nice staff and very clean place, value price.nice staff and very clean place, value price.nice staff and very clean place, value price.nice staff and very clean place, value price.

Gary Duffey

Jun 17, 2015

The oil change went great.The service manager was very helpful.The oil change tech was quick and checked other things on my truck.While I was waiting, I ordered a part for my Focus.The Parts Manager(older gentleman)said it would take a day to come in.He said he would call when it arrived.I said again when I paid, " you'll call?".He said yes.No call. I came in Sat 6/13 for the part I ordered on 6/4. It had been there, but the guy who got it for couldn't say why the manager hadn't called.

Russell Carson

Jun 15, 2015

2015 Ford F150 4x4, the service was excellent, got the parts and put them as requested in a very timely manner. Everyone was very helpful and knowledgeable.

George Lawton

Jun 14, 2015

Initially we were told to ask for Bobby... Bobby was busy so Cody came over and assisted us. We viewed many different trucks around the range I was looking for, but none enticed me. I told him I have a gut feeling I am missing something so we went inside to look at the inventory database. He found a Chevy Avalanche 2009 right in the range I liked. He pulled it to the front for a test drive, and bam. I found my next vehicle. They were even able to get the monthly range I wanted as well. I had gone to 2 other dealers beforehand and I felt I was just being taken advantage of instead of being helped. Cody was very helpful and relate-able. Hope to see him there down the road when I am looking for another vehicle.

Sarah

Jun 13, 2015

took my explorer in on time, did what I asked, answered my questions, was respectful and pleasant

Lonny Wakeland

Jun 12, 2015

Great service, finally found the root cause of the tire air leak after three requests.

Tony Mchorse

Jun 12, 2015

Chris Blake in the service dept. Was great everything was on time. Thank you so much!

Patrick Grant

Jun 11, 2015

Service was great, staff was very helpful & truck was done as promised in a timely manner.

Michele West

Jun 9, 2015

I love my 2015 Ford Edge! I was just stopping in to look at what they had and ended up driving away in my very first brand new car! The salesmen were very helpful and knowledgeable about the car. Thanks again Waxahachie Ford!

Sandra Page

Jun 9, 2015

My experience was good. Auto services completed before estimated time given.

Rebecca Wibbeler

Jun 8, 2015

Jacob was very polite and answered all questions my questions. He was informative regarding that work to be done and when completed took the time to go over the work that had been done.

Jesslynn Williams

Jun 7, 2015

The service was great my dad was in the hospital across the street and I got a fat it was pricey but I had to he was in ICU. THERE WHERE FAST AND I THANK YOU 10'S ACROSS THE BOARD!!!

Janice Malatia

Jun 6, 2015

2013 Edge excellent service and staff was great. Would highly recommend this dealership

Mike Bell

Jun 6, 2015

Quick and detailed. It's my second visit and so far both experiences were better than Grand Prairie ford.

Yvette Lee

Jun 5, 2015

I went to get routine maintenance (oil change, toes balanced, etc.), and Jacob read awesome! He was very professional, courteous, and treated me like an educated woman. I've been to other places where I've been talked down to, because they thought I had no idea about cars. In fact, they tried to sell me on a service that didn't even pertain to the type of engine I had. ..I was furious! Jacob, on the other hand, explained the options I had worth a timetable on when it would be a good time to do them. I loved that...it was my decision. ..not forced on me! I will definitely have my car serviced there!

William Mcgowen

Jun 2, 2015

I've always wanted another mustang, my 1st and only was in 1969. I explained to Daniel what I wanted and could afford and he showed me the perfect car. I was In and out in less than 2 hours, everything was very smooth. The car is a blast to drive, good gas mileage, plus it looks cool. I love not having to fumble for a key all the time, just keep it in your pocket,over all a great experience and car. Thank Daniel for the good customer service, I will definitely recommend you to all my combat vet buddies. Regards. William McGowen

Happy Customer

Jun 1, 2015

The Check out girl was awesome. Very pretty smile, very accommodating. Have always done an excellent job on any repairs.

Sharon Brooks

May 29, 2015

When I arrived at the counter, the service personnel immediately asked what I needed. He was courteous and explained the answers to all of my questions. I will continue to use this facility.

Dave Spence

May 29, 2015

2013 f 150, service was great, staff was friendly. We took the truck down for an oil change and state inspection , will be taking it back the next time we need oil change and for full detail wash when the weather permits.

Mary Pharo

May 29, 2015

As always, the Service Dept at Waxahachie Ford did an excellent job in managing the service needs for my Explorer. While it went in for just an oil change, the Explorer was very close to its 60K mile service needs and Nick made it a point to explain what those services needed to be. The additional services were performed while it was there which saved me from having to take it back in at another time. They were able to service the Explorer and then still have time to service my Edge as well, all on the same day. Thanks again to all the friendly and helpful service guys who take such good care of my two Fords.

Josh Mcmahan

May 29, 2015

We just needed an oil change and have the battery checked. They got our vehicle in quickly and called us as soon as they knew what was going on with the battery. The service was quick and very courteous.

Cynthia Davis

May 28, 2015

I love waxahachie autoplex. The service department is excellent and I highly recommend them to everyone i know. The sales, finance and service department are always courteous and helpful. I can't. See me buying or getting my cars serviced anywhere else.

Kathleen Miller

May 28, 2015

The service was great! I am so glad that I found a decent and reasonable place to use for all future services on my new vehicle.

Cyenthia Willis

May 28, 2015

Salesman very good, wish I would have received more trade in for my car

James Correira

May 27, 2015

Bought the f150 and love it. Justin new were I needed to be and made it happen

Herbert Brand

May 25, 2015

At the dealership, I am always taken care of. I've been a customer for 13 years and have purchased 5 vehicles over those years. Three were new and the other two were used. I would not go anywhere else for purchases or maintenance. Jared, Nick, Chris, Chuck, Dan, Scott, Kevin, Greg, Jack, Ross, Demarkus, Nate and Dennis are all fantastic. Thank you.

Jarod Wright

May 25, 2015

Jacob was fantastic! He handled everything quickly and efficiently and I didn't have to do anything other than drop off my Focus or pick it up. I will definitely be back and I will work with Jacob.

Greg Kranz

May 25, 2015

Had a vehicle inspection done, very fast and friendly service.

Valued Customer

May 24, 2015

Your dealership did a great job. Fixed my problems quickly and most of all honestly. My past experience with other dealers were not so good. Thanks for a great job.

Laurie Ferguson

May 23, 2015

2015 Ford Explorer - The service was superior from my salesman to the financial person - Everybodyat the dealership was extremely pleasant and helpful - I would not hesitate tto recommend The Waxachie Auto-Plex to anyone that is interested in buying anew vehicle

Laveta Massey

May 23, 2015

Came in for an oil change and the service was excellent!

Sharan Samples

May 22, 2015

Started out a little rough with the Assistant Services Manager, but we saw eye to eye by the end of the appointment. Patrick Pennington is a great sales person. He knows how to take care of his customers before the sale, during the sale, and follow up after the sale.

Timothy Hall

May 22, 2015

The service department works well with me to handle my service needs within my schedule so I have very little down time for my business.

Jenara Steele

May 21, 2015

The service was Great, I don't remember everybody's name put they surely work as a Team, I love the attention to detailThanks,

Ron Weaver

May 18, 2015

I am glad that Chris is back in the Service Dept. but I do not understand why you sent Chuck down the hill while Chris was gone Chuck was the only one in the Service Dept. that new what was going on and that I trusted. They would put your service Dept. at the leader of all Ford dealers that I deal with.Thanks

Heather Gerich

May 18, 2015

It was great! My service specialist was awesome and very customer focused. Thanks.

Kevin

May 18, 2015

Bought an F250. Service was great and couldn't ask for a friendlier staff. This is my second purchase at this dealer and I will be using them again.

Lonnie Murray

May 15, 2015

Great customer service, got my vehicle back ahead of scheduled time. Extremely pleased with entire experience.

Katelynne Martinez

May 13, 2015

Great staff! Great techs! And just great people all around!

casa gonzales

May 12, 2015

Pleasant...quick service...dependable.....will recommend

Mary Brooks

May 11, 2015

2014 ford escape (love it by the way) Needed a tire fixed due to a nail. service was quick and friendly. You guys are the best!

Mark Spooner

May 8, 2015

I purchased a 2015 Escape Titanium, I had been to your dealership to test drive this vehicle about 3 weeks before I bought it. The staff was so helpful & not high pressure, that I knew if I purchased a Ford it would be from Waxahachie Ford. Our salesman was very helpful & stayed late to make sure he went over the options of the vehicle. This was the best experience of buying a car I ever had, Thanks to all involved.

Linda Zwick

May 7, 2015

Friendly and helpful! When I come in for oil changes or have questions everybody is ver polite and facilities are always clean.

John Rauscher

May 6, 2015

purchased a 2015 Escape in November. Once I got it home, I discovered that a space marked as a USB plug inside the console was missing the port completely. I saw my salesman, who assured me that it would be taken care of. Before I could find the time to bring the car in, some plastic cover that hides the legs of the back seat to the floor board, simply broke off. Then, when using the handle inside the tailgate to close the hatch, the handle pulled loose and a screw came out. I brought the car in for an oil change, and reported all these problems to the service writer. He took pictures of these issues, and told me that he would have to send the pictures to somebody, and I would here back from him when he heard from whomever it was that he sent the pictures to. I still have not heard a work, and we are talking about close to a month since this has occurred. I am dissatisfied with this service, and would like these repairs to be made under warranty, immediately. I don't understand what a picture is going to prove, nor do I understand the delay. This is my first Ford in a long time, and I'm very frustrated with this process to get my car to the shape it should have been in to begin with.

Linda Floyd

May 5, 2015

I purchased a 2015 Ford Escape. My whole experience was very easy and pleasurable.

Sharon Cooper

May 5, 2015

your staff was very friendly and efficient thanks for the great job.

Tommy Rios

May 5, 2015

It's always great service with these guys! They got my truck in and out at a great speed. It's also awesome that you all are open on Sunday's. I know its hard for them but you definetly are taking care of your customers! Thank you

John Reeves

May 5, 2015

Great service, great price, great people!! Was in and out in a little over an hour.

Will Witten

May 5, 2015

Service done. Very satisfied. Staff very helpful. I would recommend them to others.

Brian Crowell

May 4, 2015

I had an issue with my brakes on a 2014 Ford Expedition. Jacob Street took excellent care of our situation.

Larry Tally

May 4, 2015

Great for oil change and check up...................................................................................

Robert Lange

Apr 30, 2015

Gonzalo was professional, no pressure, willing to go the extra mile, and managed to meet my price requirements. The other gentleman showed me some of the new gadgets in the vehicle and was patient. One of the most pleasant car shopping experiences ever.

Joe Robinson

Apr 30, 2015

Service was great and done efficiently. My services associate was very informative and friendly. He went above and beyond with customer service.

Rochelle Johnson

Apr 30, 2015

Jacob Smart did an excellent job of getting me in and out quickly. He set up my car rental and was friendly and professional.

Irene Tsafantakis

Apr 29, 2015

There was a slight miscommunication, but the gentlemen there reassured me a free oil change for all the confusion. It is greatly appreciate, especially being that I have to drive to Dallas to work and financially unable to deal with the financial repercussions of this miscommunication. Randall Noe - Ford where I had bought the car said I could go to any Ford dealership for service and they'd have access to my records showing when I came in, but I found out that they don't have joint communication of my records, which lead to a lot of the miscommunication. Thank you for helping me and understanding my situation, Waxahachie Ford.

Brett Scott

Apr 28, 2015

2015 F150. The service was excellent. John Meador was my sales person and exceeded my expectations. I will highly recommend John and Waxahachie Autoplex to any prospective car buyer in the future and I will be a repeat customer.

Richard Remington

Apr 28, 2015

Staff was awesome, need better waiting area.......

Glenn Lapinski

Apr 28, 2015

Went back for our first oil change. We bought a new Escape in early March. A week earlier we had received a postcard from the dealership that gave us a FREE oil change as a "gift" in appreciation for our purchase. We have received "gifts" from companies before and they can become a means of getting you into the dealership so they can sell you additional services or products. Since I am now retired, I have more time to " argue" the ethics of these promotions and fully expected the service department at Waxahachie Ford to someway attempt to charge me something for this gift. I was flabbergasted when I got my copy of the invoice and found that I had indeed gotten a gift without any strings attached.In my 42 years of dealing with those who provide auto service this may have been a first. Thank you for the wonderful surprise. I will not hesitate to return.

Anthony Brooks

Apr 28, 2015

I had bought a 2015 black ford explorer limited. My salesman was very knowledgable of the vehicle and was able to answer every question I had.

James Sneed

Apr 24, 2015

2nd vehicle purchase from your dealership.... All good... Danny Bledsoe great job!!!

Anthony Fox

Apr 24, 2015

The staff was very courteous, and completed the service in good time.

Joel Arie

Apr 24, 2015

Great no nonsense salesperson and knew what I wanted and the deal was done. Great job and I will be a return customer!!!!!!

Dale Ellis

Apr 23, 2015

Very friendly and accommodating. The work was done within the allotted schedule and appointment time was kept.

David Miller

Apr 22, 2015

Got a good vehicle at a good price. Service department was fast and friendly.

Sara

Apr 22, 2015

Service was great I needed help with my spare key and another employee helped me while the cashier was checking my invoice in and showed me a simple way of using a quarter or penny to pop open the key and how to replace the battery.everyone is so friendly and someone is always acknowledging you from the point you walk in to even when you are waiting in the waiting room for your vehicle. Great staff and professionalism!

Thomas Johnson

Apr 22, 2015

Came in after lunch and was still taken care of pretty quickly. Appreciate it very much

Bette Curtis

Apr 22, 2015

After buying my ford fusion, my service needs have been met in a courteous and timely manner.

Janet Lesikar

Apr 21, 2015

Nothing purchased just routine service, but like always, great service.

Tom Harrington

Apr 20, 2015

Dropped off my 2012 Expedition in for it's 22,500 mile service - everything was handled well and as promised.

Paul Bouck

Apr 20, 2015

Chris, the service adviser, was very helpful and accommodating!

Sonjia Marshall

Apr 20, 2015

Great customer service. I was in and out within 45 minutes.

Carmen Miller

Apr 17, 2015

I came in with an known TCM issue. My car would not start at random times due to a parking aid error. This left me stranded multiple times before bringing it in. When I did finally bring it in they told me to make an appointment and I did for the following week (first available). I was not happy about that but it is what it is. When I went to leave however my car would not start and I was stranded. I went back in to the service desk and explained this. They had someone go out right away to test it and confirm it was the TCM. Two or three days later I was back in my car, and they even offered to have someone pick me up although it was not necessary. It was crucial I get it back soon because I started a new job the following Monday. When I picked up the car it was cleaned and the man who assisted me wished me good luck at my new job Monday. I felt like they actually made a point to know me and my car issue and show that I as a customer mattered. That is the only reason I took the time to complete this survey. Thanks Again!

Michael Schulze

Apr 17, 2015

The experience was easy, and quick. The sales person worked fast, and they delivered the truck to me a day after the order... Way out in far West Texas. The only problem I had was there was no follow up call from the sales person after the sale, and my calls went unanswered, even after voice mails were left. Besides that, it was a good experience.

Jay Warren

Apr 17, 2015

I have a 2014 F150 I bought at your dealership in Feb. As the weather turned warmer I turned on the air conditioner and got hot air. I called the service dept. & set an appointment that was at a convenient time for me. Jacob Street took a quick look & found a suspicious wet spot & turned it over to the mechanic. It was a hole in the condenser line & was replaced. Jacob asked if there was anything else & gave me a card with his cell phone on it. You cannot beat that for professionalism, courtesy, timeliness, and customer satisfaction. I have bought a lot of vehicles in my 69 years & had many problems with some of them and never as happy when I left a service department as I was last week when I left Waxahachie Ford.

Phil Geery

Apr 17, 2015

The service department was very courteous. All of my needs were met. The car was fixed to my expectations and then some.

David Porter

Apr 13, 2015

The staff was great, extremely friendly and knowledgeable staff.

Kelsey B.

Apr 13, 2015

Helpful and knowledgeable guys in service, and flexible hours that fit my schedule. I'm glad to have Waxahachie Ford so close to home.

Ed Wild

Apr 13, 2015

They did a great job and got it done faster than promised.

Nakiesha Murphy

Apr 13, 2015

I purchased a 2014 Ford Fiesta with 39,000 miles! The service was awesome Casey made sure to put me with a car that was best for me that I couldn't pay on... I felt like he really cared about what I needed and can afford...The staff was very helpful with me not having credit but was still about to get an 10% deal instead of an 18% deal... They worked really hard to get me this car and I really love this car it's good on gas and I really feel comfortable Driving it! Thanks again Casey Sincerely Nakiesha "KeeKee" Murphy

Cheryl Jacobs

Apr 10, 2015

I had avoided the dealership, sales and service, after several bad experiences with Thornhill. Waxahachie Ford was the most convenient when I was having trouble with my current vehicle last week. The change in attitude and customer service is incredible!! Thank you! It was tiring driving elsewhere for service. I even came back later in the week and bought a new car, another very positive experience!

Hanah Moore

Apr 10, 2015

I purchased a beautiful f-150! Everyone was incredibly helpful! Matthew Schumacher was a great salesman!

Argyle Tucker

Apr 9, 2015

This was a wonderful experience! They were very professional and easy to deal with. We got exactly what we wanted.i will recommend Waxahachie Ford to my friends!

Nancy Cannaday Nelms

Apr 8, 2015

I came to Waxahachie Ford although I had purchased my Fusion at another dealership. I certainly felt that I got the same service as if I had made the purchase there. I had a battery problem which was replaced and resolved under the warranty. Jason was thorough, courteous and friendly. Thanks Waxahachie Ford!

Kenneth Williams

Apr 8, 2015

your staff was very helpful and done a great job. i will continue to bring my truck here to have it serviced

Tena Swindell

Apr 7, 2015

Very informative, very courteous and always does a great job changing my oil.

Crystal Sanchez

Apr 7, 2015

Justin Bowers was my salesman. He was great. If he hadn't helped me, I would not have purchased a vehicle Saturday 4/4/15.

Jamie Whatley

Apr 7, 2015

2011 Ford Edge, Service Department was outstanding, cannot find enough good things to say about Chuck and the other guys in service. The Salesman and Sales Manager at the used car Division, that's another story. I had the car in 3 times, and all they wanted to do was look at the car, and tell me repeatedly there was nothing wrong. I will never again deal with Danny Bledsoe or Scott. Very unsatisfied with them on a problem that existed from the time I test drove the vehicle and let them know there was a problem

James Rodriguez

Apr 7, 2015

This is the 4th vehicle that I have purchased from Waxahachie Autoplex. This will not be our last! My sales person was a true professional and the sales manager was a tremendous supporter. The buying experience was great as usual.

Dayleen Rogers

Apr 6, 2015

Everyone was very nice and helpful. They took care of my oil very quickly. Thanks so much.

Michael Smaltz

Apr 4, 2015

Great service! Took care moving the vehicle, explained what was checked.

Linda Burgess

Apr 2, 2015

Our experience with our sales representative Mr.Shawn Raleigh was excellent and would recommend him with no hesitation. Shawn was very friendly and knowledgeable in helping us purchase our 2015 Explorer.We are looking forward to vacations in our new Explorer.Duke & Linda Burgess

David Holster

Apr 2, 2015

The sales team took care of me every step of the way when I purchased my 2014 Focus ST. Not once did I feel like I was being sold, they just presented the numbers and the information needed to make my own decision. Another plus for them was the very next day about 30 miles away from the dealer the vehicle had a factory issue with a hose and instead of having to take the vehicle all the way back to the dealership, they had someone come to my work, leave me a car and get mine in to service as quick as possible. I didn't even get a chance to drive the loaner vehicle! Most people would say the vehicle having a problem the very next day is a big deal, but I know this car and it was a common problem that is easily resolved. It was a Ford Issue, not a Waxahachie Ford issue, but Waxahachie Ford made sure to make things right.

Zach Tate

Apr 1, 2015

Was a decent visit. Came in for an oil change. Waited 1 hour and 45 minutes with no appointment.