Used Cars for Sale at Woodhouse Ford South, Inc. in Plattsmouth, NE

Regina

Nov 23, 2016

I had the best experience when I was looking to purchase a car for my daughter. The sales person Carl G was amazing at showing us different options and cars that she would like. He was very patient and forth coming and answered all of our questions. I felt like he was honest and never felt any pressure to buy.

Austin, Russell123

Sep 18, 2016

We called ahead for Carl to locate a 2016 Ford Edge SE. When we arrived on a Saturday AM they treated us very professionally and was never pressured into buying anything we didn't want. We have bought three vehicles from Carl in the last five years and our dealings have always been fair. Russell and Donna Austin

PoopDonkey

Sep 15, 2016

I have purchased 2 vehicles from this woodhouse location in the past year. My sales person was Jeff D and he spent lots of time getting a list of vehicles for me to look at on my most recent purchase. I never had all the extra fluff forced on me like other places. The actual purchase process took me about 10 minutes. When I call with a question they take the time and answer it. Now if we can get them to push Edwards auto grou out of business then I won't have to drive so far for my next vehicle.

Dmahan

Sep 12, 2016

Had a very good experience with Jake at Plattsmouth Woodhouse Ford. He never pressured us and gave us a fair deal. We will be back and refer our friends and family.

Woodhouse1vlo

Sep 2, 2016

Used the same salesman, Jake Becker, that sold my son his truck 3 years ago. Jake is truly excellent. He is a non pressure, friendly, informative, helpful man. I came back because of him primarily. However my experience with Randy in the finance department was excellent both time as well. I felt well taken care of both times and would highly recommend this location to anyone. Randy and Jake accommodated my schedule and preferences. For example all price negotiations were done from the comfort of my home. Randy had all the finance papers ready for me so I didn't have to spend a great deal of time waiting for approvals while in the office. It truly is a painless process at this location and with these two guys. Chelsi was extremely nice to work with on the extras. She was efficient, fast and informative.

nicolembenischek

Sep 6, 2015

We chose to do business with Woodhouse because we heard they had a great reputation and service. The salesman we dealt with was great. No complaints. But as soon as we drove the truck we purchased off the lot, our experience started to change. There was one problem with the truck after another. Things we had discussed prior to signing the bill of sale. We were assured they were of no concern. We called them back immediately to see what they would do to make it right. They did agree to check it out and have some things fixed....which we were certainly grateful for! We didn't know if they would stand behind it since it was a used, as is, sale.As we further considered the issues the truck was having, we decided it would be best for us to exchange it for a different one as we would never feel it was a reliable vehicle. The sales manager didn't care for the idea, but was willing to allow it. We said we would continue to work with them if they would work with us. We were told we would get credit from our purchase towards another vehicle.We found several other trucks for our consideration, but none were at their location. He did not offer to bring them to us, so since we had to take the day off from work to handle the situation (we live 1 hr away), we decided to go to search ourselves. More driving!We found 2 that we were negotiating, but at another one of their locations. We informed the sales team of the situation and they contacted the sales manager at Plattsmouth to confirm. They were told something different than what he told me. I immediately called him to review our conversation earlier that day. Now here is where we really started to sour with the dealership....Obviously Mr Plattsmouth Manager did not appreciate that we went and found the replacement vehicle on our own. I assume the sale would be taken out of his branch and the other would get credit and he didn't like that as it was most DEFINITELY reflected in his attitude towards me. Our intention was not to take his sale elsewhere, but the trucks were not at his location....it was merely a case of geography!Due to his attitude, I have never been treated so poorly in my life, and unwillingness to do what was agreed, we walked away. Mind you they still had our money AND we still didn't have a truck! The next day we tried to give it one more go with Woodhouse, but they were not willing to meet us in the middle. Therefore we choose to sever our relationship with them. And one final disappointment with them.... they put the truck that we returned back on the lot, just a day later. There is NO WAY the issues were fixed in that amount of time. Because of that, I would never trust a vehicle that they have "inspected". I'm sorry to say, we could NEVER in good conscience recommend this dealership!

Coop

Mar 7, 2015

Most laid back, easiest buying experience I have ever been through. I've purchase vehicles through many dealerships and can honestly say I will be giving my business to the Woodhouse dealerships from now on! Just leased a 2014 Ford F150 FX4 and got exactly what I needed. My sales guy was Jason B. and I would refer anyone to go see him without skipping a thought. Thanks a million for everything!

hyper2all

Mar 5, 2015

Outstanding sales experience..No hassle... Sale.was greeted upon arrival.Carl was very polite friendly.i felt no pressure and felt very welcome to ask any question.I would recommened this dealership to family and friends

mlwright11

Mar 4, 2015

Your level of customer service, throughout the entire buying process was extremely painless and very professional. I really appreciate the speedy process as well. I will definitely recommend your dealership to others knowing that they can look forward to the same type of expert service I received as well. Thank you very much for the experience and Carl you did an amazing job, and your knowledge of the mustang I purchased was impressive! Thank you and your entire team at Woodhouse Ford!!!!

62TS

Dec 6, 2014

Got up early Saturday morning to go to this dealership to look at a used Toyota Tacoma. This vehicle was on their web site but not on the main Woodhouse site. Spoke with the salesman and he said they didn't have this vehicle and looked on the web site and saw the truck, I was talking about. He didn't know why it was on there. It all seemed very disorganised on the part of the dealership. Later in the evening, on ebay while searching for the same type of vehicle, their listing came up on a Tacoma saying "photo coming soon" It appears that they are listing vehicles for sale before they even have them or if they ever get them and a little frustrating and maybe even false advertising.I will avoid this dealership in the future.